Melita International
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Melita International Employees
Genesys July 2008 - Present
Genesys, an Alcatel-Lucent Company 2008 - February 2012
Amcat August 2002 - March 2008
Atraxis/Swiss Air September 2001 - December 2002
Navara January 2002 - August 2002
Melita International 1997 - 2001
Lanier Worldwide June 1988 - January 1997
Sherburne-Earlville Central Schools 1974 - 1984
Skills
Product Marketing, Product Management, Lead Generation, Online Marketing, Marketing Communications, Online Advertising, Web Marketing, Messaging, Digital Marketing, Sales, Demand Generation, CRM, Management, Sales Operations, Marketing Strategy, Strategic Planning, Business Development, Strategy, SEO, Marketing, Email Marketing, Direct Marketing, Start-ups, Solutions Marketing, Strategic Partnerships, Leadership, Telecommunications, Selling, Go-to-market Strategy, SaaS, Enterprise Software, Salesforce.com, Multi-channel Marketing, Cloud Computing, Business Alliances, Professional Services, Customer Experience, Solution Selling, IVR, CTI, Sales Enablement, Contact Centers, Unified Communications, Mobile Devices, ACD, Inbound Marketing, Partner Management, Channel Partners, Pre-sales, Marketing Automation
Education
State University of New York College at Cortland 1973 — 1974
MAT
Hobart and William Smith Colleges 1968 — 1972
BA
Fayetteville-Manlius
High School
OneSource Virtual July 2015 - Present
OneSource Virtual January 2015 - Present
Infor February 2005 - May 2014
Workscape 2000 - 2005
Workscape 2000 - 2005
Melita International 1997 - 2000
Williams Communications 1994 - 1997
Skills
Enterprise Software, Software Project..., SaaS, CRM, Requirements Analysis, Agile Methodologies, SDLC, Integration, Pre-sales, PMP, Business Intelligence, Business Process, Program Management, Team Leadership, Cloud Computing, Salesforce.com, Agile Project Management, PMO, HRMS, EAM, CMMS, Strategic Consulting, EAI, QA, Strategic Planning, Revenue & Profit Growth, Service Operations, New Product Development, Business Process..., Marketing Strategy, Workday, Workfront/AtTask PPM
Education
Ramapo College of New Jersey 1991 — 1994
BS Business Administration and Marketing, Marketing and Accounting
Ramapo College of New Jersey 1990 — 1994
BS, Marketing and Business Administration
MedAssets July 2014 - Present
McKesson Provider Technologies July 2010 - July 2014
McKesson Provider Technologies August 2006 - June 2010
McKesson Provider Technologies August 2004 - August 2006
McKesson Provider Technologies December 2000 - August 2004
Melita International April 1998 - December 2000
Skills
Customer Satisfaction, Forecasting, Healthcare Information..., Competitive Analysis, Process Improvement, Cross-functional Team..., Strategic Planning, Team Building, Sales Operations, Leadership, Operations Management, Budgets, Customer Service, Team Leadership, Sales Process, Project Management, Lean Six Sigma, Management, Business Analysis, Change Management, Training, Strategy, Six Sigma, Performance Management, Executive Management, Business Process..., Sales, Program Management
Education
Georgia State University 1998 — 2001
MBA, Marketing
University of Georgia - Terry College of Business
Bachelor of Business Administration (BBA), Finance
USAN June 2011 - Present
Interactive Softworks, Inc. September 2006 - June 2011
Ryla Teleservices, Inc. March 2003 - April 2006
Divine October 2001 - February 2003
Eshare Technologies September 1999 - October 2001
Melita International 1999 - 2000
Skills
Client Development, Website Development, Web Project Management, Content Strategy, Content Management, Lead Generation, RFP, Multimedia Marketing..., Integrated Marketing, Contract Negotiation, Change Management, Budgets, CRM, Strategy, SaaS, Strategic Planning, Marketing Communications, Marketing Strategy, Marketing, Direct Marketing, Cloud Computing, Creative Direction, Product Marketing, Enterprise Software
Education
University of South Carolina-Columbia 1989 — 1991
B.A.
College of Charleston 1987 — 1989
N/A
Aspect Software May 2013 - Present
Aspect Software 2003 - 2013
Melita International/ divine. Inc. 2001 - 2003
Melita International 1996 - 2001
Plantation Pipe Line Company September 1985 - April 1996
Skills
CTI, ACD, IVR, Contact Centers, Cisco Call Manager, Unified Communications, Pre-sales, Integration, Lync Server 2010, Professional Services, VMware, Cisco Technologies
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Finance Major
Auburn University
BEE, Electrical Engineering
Calabrio, Inc. July 2015 - Present
Noble Systems September 2013 - July 2015
Convergys January 2011 - August 2013
Citicards July 2010 - January 2011
Citicards May 2007 - January 2011
SER Solutions May 2006 - May 2007
Eli Lilly & Company May 2003 - May 2006
eOn Communications March 2001 - May 2003
Cellit Technologies May 1999 - May 2001
Melita International March 1996 - May 1999
Skills
MBA, Contact Center..., Contact Center Strategy, Telemarketing, Pre-sales, Predictive Dialers, ACD, IVR, Quality Management, BPO, Financial Services, Distributed Team..., eCommerce, A/R collections, Customer Service..., Vendor Management, Customer Engagement, CTI, Program Management, CRM, E-commerce, SaaS, Mergers & Acquisitions, Contact Centers, Project Management, Business Analysis, Customer Satisfaction, Call Centers, Leadership, Call Center, Customer Experience, Inbound Marketing, Strategy, Call Center Development, Outsourcing, Direct Sales, Credit Cards, Training, Workforce Management, Team Building, Project Portfolio..., Professional Services, Six Sigma, Offshoring, Unified Communications, Analysis, Service Delivery, Sales, Executive Management, Sales Operations
Education
University of Florida 1998 — 2001
MBA
United States Naval Academy 1987 — 1991
B. S.
Adlib Software June 2013 - Present
Orchard Parc Inc. September 2012 - August 2013
Net Direct Inc. February 2010 - August 2012
MicroStrategy May 2009 - February 2010
Scalar Decisions Inc. September 2007 - May 2009
EnterpriseDB Corporation October 2006 - September 2007
Red Hat Canada March 2004 - October 2006
Oracle Canada 1996 - 2004
EDS Group January 1993 - May 1996
Melita International 1989 - 1993
Skills
Enterprise Software, Solution Selling, Cloud Computing, SaaS, Channel, Account Management, Virtualization, Direct Sales, New Business Development, Sales Process, Strategic Partnerships, Apple, Open Source Software, Professional Services, Telecommunications, Channel Partners, Business Alliances, Sales Management, Integration, Leadership, Sales Presentations, Business Development, Sales, Management, Software Industry
Education
The University of Western Ontario - Huron University College 1982 — 1986
Bachelor of Business Administration (BBA), Economics
Intergen May 2015 - Present
CCCi February 2012 - January 2015
BlueCross BlueShield of SC July 2011 - March 2012
TechBridge June 2010 - July 2011
CDC Software May 2008 - June 2009
Experian Decision Analytics February 2004 - February 2008
P3 Consulting March 2002 - February 2004
Ajilon August 1999 - March 2002
Melita International June 1998 - August 1999
Technology Builders, Inc. March 1995 - June 1998
Skills
SDLC, Program Management, Quality Assurance, Requirements Management, Business Analysis, SQL, Business Process..., Project Management, Leadership, Cross-functional Team..., Business Intelligence, IT Management, Visio, Software Project..., IT Strategy
Education
East Carolina University 1972 — 1976
Bachelor of Arts (B.A.), Psychology
Bates Communications September 2002 - Present
Lumpkin Literacy 2012 - 2014
Webbiz Corporation 2000 - 2002
Universal Computer Systems/KeyTrak Division 1998 - 2000
PaySys International 1996 - 1998
Melita International 1995 - 1996
ADP/Peachtree Division 1994 - 1995
Peachtree Software 1991 - 1994
COIN Financial Systems 1986 - 1991
COIN 1986 - 1991
Skills
Messaging, Non-profits, Analyst Relations, Automotive, Thought Leadership, Public Relations, Social Media, Marketing Communications, Crisis Communications, Executive Coaching, Public Speaking, Strategic Planning, Content Marketing, Leadership Development, Executive Development, Communication Training, Brand Awareness, Direct Mail, Online Reputation..., Social Marketing, Message Development, Strategy, Advertising, Copywriting, Marketing, Nonprofits, Leadership, Internal Communications, Blogging, Newsletters, Start-ups, Management
Education
Northwestern State University 1964 — 1971
M.A.
Northwestern State University 1964 — 1968
BA
Microsoft July 2014 - Present
Microsoft October 2011 - June 2014
Skype September 2010 - October 2011
Thomson Reuters September 2006 - August 2010
Telcordia Technologies 1999 - 2006
Melita International 1995 - 1999
Skills
Software Architecture, Internet, Web, Collaboration, VoIP, Node.js, Javascript, HTML 5, Java, Comet, Cloud Computing, Windows Azure, Security, Architecture, Agile Methodologies, Integration, Enterprise Software, Distributed Systems, .NET, Web Applications, C++
Education
Clemson University 1993 — 1995
PhD, Mathematical Sciences
Politechnika Warszawska 1987 — 1992
MS, Electronic Engineering
Liceum Gottwalda 1984 — 1987
Profile: mathematical - experimental
Saint-Gobain Abrasives October 2000 - Present
Melita International 1988 - 1995
Skills
Product Development, Sales Management, Product Marketing, Sales Operations, Contract Negotiation, Negotiation, Strategic Planning, Pricing, New Business Development, Market Analysis, Key Account Management, Customer Service, Account Management, B2B, Product Management, Purchasing, Budgets, Project Management, Marketing Strategy, Forecasting, Marketing Management, Competitive Analysis, Cross-functional Team..., Trade Shows, Team Building, Marketing, Business Development
Education
Georgia State University 1988 — 1991
Walters Management Co. June 2011 - Present
VanCost Systems January 2007 - June 2011
Modis February 2009 - December 2009
Secure Computing May 2005 - May 2008
Adtech Global Solutions July 2004 - March 2005
Concerto Software February 2002 - February 2004
Davox Corporation December 2000 - February 2002
Melita International May 1995 - November 2000
Xenergy Inc. June 1992 - February 1995
Elmira College May 1982 - June 1992
Skills
Windows Server, VMware, Unix, Hardware, Windows, Microsoft Office, VPN, Sales Engineering, Hardware Installation, Hardware Support, Troubleshooting, Switches, Servers, HVAC, Virtualization, Network Administration, Hardware Design, Enterprise Software, Integration
Education
Elmira College 1987 — 1989
AAS, Computer Science
Eyeclick Media May 2002 - Present
Datatrac Corporation January 2000 - May 2002
Telemate.Net Software October 1996 - January 2000
Melita International 1992 - 1996
Attachmate 1989 - 1992
Skills
Business Development, Business Strategy, Fine Art, Graphic Design, Internet, Innovation, Marketing, Marketing Strategy, Marketing Communications, Market Research, Social Media Marketing, Digital Marketing, Email Marketing, Product Marketing, Marketing Management, Photoshop, PowerPoint, Problem Solving, Strategic Planning, Packaging, Publishing, QuarkXPress, Typography, User Interface Design, Writing, Web Design, Creative Writing, Corporate Branding, Brand Awareness, Brand Loyalty, Brand Developement, Messaging, Message Development, Key Message Development, Online Advertising, Online Communications, Online Lead Generation, Online Research, brochures, Brand Development, Website Development, Trade Shows, Direct Marketing, B2B, Advertising, Lead Generation, Online Marketing, Collateral, SEO, Brochures
Education
The School of the Art Institute of Chicago 1983 — 1987
Manhattan Associates July 2011 - Present
Vault ECommerce July 2010 - May 2011
Synapse Analytics 2007 - 2010
Applied Systems Intelligence (now known as Veloxiti) 2002 - 2007
Internet Security Systems 1999 - 2002
Melita International 1997 - 1999
Hammer & Associates, Inc. 1995 - 1997
Search Technology 1986 - 1995
Georgia Institute of Technology 1981 - 1986
Skills
Agile Methodologies, Software Development..., Software Development, Software Project..., Architecture, Cloud Computing, Software Engineering, Java, Algorithms, Software Design, Scrum, Extreme Programming, SEI CMM, XML, Object Oriented Design, Program Management, C#, UML, Hibernate, Tomcat, Integration, Security, Design Patterns, Java Enterprise Edition, System Architecture, Distributed Systems, SOA, Linux, Enterprise Architecture, REST, Web Services, Spring, Agile Project Management, Subversion, Databases, JMS, Ant, OOP, Multithreading, SQL, Web Applications, SOAP, .NET, Git, JBoss Application Server, JUnit, Eclipse, Solution Architecture, JSP, AJAX
Education
University of Illinois at Urbana-Champaign 1978 — 1981
Ph.D., Computer Science
University of Illinois at Urbana-Champaign 1975 — 1978
M.S., Computer Science
University of Illinois at Urbana-Champaign 1973 — 1975
B.S., Computer Science
Aspect Software July 1998 - Present
Melita International 1998 - 2005
Eshare 1993 - 1998
Skills
Quality Assurance, TCP/IP, SaaS, Software Engineering, XML, Microsoft SQL Server, System Architecture, VoIP, Telecommunications, Distributed Systems, C++, Unified Communications, Integration, CTI, SDLC, Cloud Computing, C#, Software Project..., IVR, Software Development, SIP, Object Oriented Design, IP, Test Automation, Agile Methodologies, Solution Selling, Perl, Unix, CRM, Operating Systems, Contact Centers, Quality Center, ClearCase, Sybase, Call Centers, Business Intelligence, Linux, Visual Studio, Product Management
Education
Mohawk Valley Community College 1980 — 1982
AAS, Electrical Engineering
Chadwicks High School 1976 — 1980
High School Diploma - Valedictorian, College/University Preparatory and Advanced High School/Secondary Diploma Program
USAN 2009 - 2015
Nuance Communications 2006 - 2009
Noble Systems 2003 - 2006
Melita International 1987 - 2003
Skills
Contact Centers, Call Center, Direct Sales, Predictive Dialers, Inbound Marketing, IVR, Workforce Management, Solution Selling, Telecommunications, SaaS, Telephony, VoIP, ACD, Avaya, BPO, CRM, Call Centers, Cloud Computing, Customer Experience, Customer Satisfaction
Education
University of Alabama
BA, Communications
Verint October 2012 - Present
Aspect Software(formerly divine Inc., eShare Communications, Melita International) January 2003 - October 2012
Melita International 1995 - 2003
Raymond James March 1989 - January 1995
Skills
Solution Selling, IVR, CTI, Enterprise Software, SaaS, Call Center, Unified Communications, Telecommunications, Professional Services, Contact Centers, Salesforce.com, Cloud Computing, Integration, Business Analysis, Business Intelligence, ACD, SDLC, CRM, VoIP, SIP, System Deployment, Vendor Management, Data Center, Solution Architecture, SharePoint, Pre-sales, Networking, Telephony, Avaya, IP, Managed Services, Cisco Technologies, Product Management, Disaster Recovery, Business Process, Service Delivery, Outsourcing, Sales Engineering, Workforce Management, Channel Partners, TCP/IP, Software Project..., Virtualization, Technical Support, Go-to-market Strategy, Software Industry, Consulting, PMP, Enterprise Architecture, Customer Experience
Education
Georgia State University
MBA
University of Florida
BS, Economics
University of Florida
BA, Political Science
Turning Ranch, LLC March 2009 - Present
L-3 Communications May 2012 - February 2014
ethosIQ, LLC May 2011 - January 2012
Turning Ranch, LLC 2009 - May 2011
Computer Generated Solutions 2006 - 2009
American Airlines 2005 - 2006
GMAC ResCap 2004 - 2005
BellSouth 2003 - 2004
Melita International 1998 - 2002
Oasis Microsystems 1991 - 1998
Skills
CTI - Multiple Platforms, C/C++/C#, Genesys, AT&T/Lucent/Avaya..., IVR (Avaya, Nortel,..., Nortel Meridan/Symposium, ASAI,TSAPI,TAPI,SCAI,..., .NET4, Parallel Computing, LINQ, PLINQ, WCF, WPF, Eclipse, InterVoice IVR..., NetBeans, Oracle Applications, Linux, Oracle SQL, Front End Development..., IVR, NoSQL, OpenCL, Cassandra, Hadoop
Education
John Brown University 1970 — 1977
EY July 2015 - Present
Landis + Gyr January 2010 - July 2015
Purewire December 2008 - June 2009
Lancope September 2007 - November 2008
Trusted Network Technologies August 2006 - August 2007
Teltronics August 2004 - August 2006
Melita International June 2001 - February 2004
Hitachi January 2000 - December 2000
Skills
Software Quality..., Linux, VoIP, Test Planning, Scrum, Apache, Test Automation, TCP/IP, Test Management, Microsoft SQL Server, XML, Unix, SDLC, Perl, Quality Center, Network Security, Integration, Agile Methodologies, Regression Testing, System Testing, Quality Assurance
Education
Southern Polytechnic State University 1998 — 2004
BS, Computer Engineering Technology
Southern Polytechnic State University
BS Computer Engineering Technology
BlueLinx Corporation April 2006 - September 2012
Southern Sales & Marketing Co. June 2004 - April 2006
The Home Depot June 1997 - June 2004
Melita International September 1989 - June 1996
Hayes Microcomputer Products, Inc. 1981 - 1985
Education
Dekalb Community College 1975 — 1978
Business Management
Griffin Technical College 1964 — 1966
Assoc/diploma, Electronics Technology
Griffin High School 1960 — 1964
Aspect Software November 2005 - Present
Aspect Software 2004 - 2005
Melita International 1998 - 2004
GTech Corporation September 1993 - October 1998
Skills
Technical Writing, Localization, Software Documentation, Online Help, FrameMaker, SnagIt, Management, Technical Documentation, Professional Services, XML, Telecommunications, Single Sourcing, SaaS, RoboHelp, Software Development, Project Management, Technical Training, Product Management, Linux, Visio, Requirements Analysis, SharePoint, Enterprise Software, Cloud Computing, CSS, ClearCase, DITA, Content Management, Captivate, Agile Methodologies, Integration, SIP, Release Notes, HTML, VoIP, PaintShop Pro, Testing, TCP/IP, CRM, WebWorks
Education
University of Delaware 1985 — 1989
BS, Computer Science
Milford Mill High School 1982 — 1985
Verint Systems Inc. June 2009 - Present
Verint April 2005 - June 2009
Witness Systems January 2003 - April 2005
Melita International January 1994 - January 2003
Melita International/Eshare Communications 1994 - 2003
Skills
CTI, ACD, IVR, Telephony, Workforce Management, Product Management, Call Recording, Sales Engineering, VoIP, Pre-sales, Telecommunications, Integration, Avaya, Avaya Technologies, Call Centers
Education
Southern Polytechnic State University 1989 — 1993
Bachelors, Electrical Engineering Technology
Delta Air Lines April 2009 - Present
YWCA of Greater Atlanta 2014 - Present
Delta Air Lines 2015 - 2015
Delta Air Lines 2013 - 2015
KPMG, LLP November 2006 - April 2009
KPMG, LLP November 2006 - July 2008
Delta Air Lines 2006 - 2006
Delta Air Lines 2000 - 2006
eShare Communications 1999 - 2000
Melita International November 1998 - November 1999
Skills
SAP Implementation, ERP, SAP ERP, SAP R/3, Sarbanes-Oxley Act, SAP, IT Strategy, Business Transformation, Management, SD, Cross-functional Team..., ABAP, Integration, Business Process, Business Process..., Testing, Change Management, Business Analysis, Business Intelligence, Consulting, Supply Chain, Project Management, Risk Management, PMO, Project Portfolio..., Requirements Analysis, PMP, Materials Management, Leadership, SDLC, Data Migration, Process Improvement, Information Technology, Business Process..., Business Process Design, IT Management, Outsourcing, Program Management, Internal Controls
Education
Martin University 1989 — 1993
BS, Accounting & Business Administration
ASUG GA Chapter
The Children's House, Inc.
RapidFire Tools 2014 - 2015
CCCi 2014 - 2014
Aspect Software 2009 - 2013
Aspect Software 2006 - 2009
Aspect Software 2002 - 2006
Melita International 1999 - 2002
Melita International 1997 - 1999
Melita International 1994 - 1997
Skills
Testing, Quality Assurance, Software Quality..., Telecommunications, SIP, TCP/IP, Test Automation, Test Cases, Unix, Databases, VoIP, CTI, Technical Support, Agile Methodologies, Cloud Computing, IVR, Linux, Operating Systems, ClearCase, Telephony, ACD, Quality Center, Networking, SQL, XML, ClearQuest, Requirements Analysis, Microsoft SQL Server, Unified Communications, VMware, C++, Windows, C, ISDN, Test Planning, Citrix, Hyper-V, Functional Testing, Software Testing Life..., Manual Test Execution, Regression Testing, APIs, Waterfall, Agile Testing, SOUPUI, POSTMAN, REST, JSON, JIRA
Education
DeVry Institute of Technology
Bachelors of Science, Electronic Engineering Technology
DeVry Institute of Technology
Associate of Science (AS), Electronic Engineering Technology
PureRED May 2012 - Present
GA Communications May 2010 - May 2012
Intel Corporation / Dialogic January 1999 - May 2010
Melita International October 1995 - January 1999
Skills
Cross-functional Team..., Product Management, Product Development, Project Management, Agile Methodologies, Program Management, Process Improvement, SaaS, Vendor Management, Cloud Computing, Integration, Software Development, SDLC, CRM, E-commerce
Education
University of Alabama
BSME
Intradiem March 2000 - Present
Melita International May 1998 - February 2000
ADP August 1997 - April 1998
U.S.Games August 1995 - May 1997
Eagle Creek,Inc. April 1992 - May 1995
ERC International August 1980 - March 1992
Skills
Process Improvement, Call Center, Business Analysis, Solution Selling, Mergers, Business Process..., Start-ups, Sales Process, Cloud Computing, Strategic Planning, Performance Improvement, Team Building, Business Intelligence, Change Management, SaaS
Education
The University of Texas at El Paso 1974 — 1978
BS, Business
San Diego State University-California State University
Safari Books Online August 2013 - Present
Pearson Learning Solutions June 2008 - Present
Columbia Southern University February 2003 - Present
International Baccalaureate May 2007 - Present
Cox eLearning Consultants October 2012 - December 2014
McGraw-Hill Higher Education 2008 - October 2013
Corinthian Colleges May 2010 - October 2011
Southern Union State Community College May 2005 - May 2007
Computerizing, Inc 1998 - 2005
Melita International October 1997 - October 1998
Skills
Instructional Design, Requirements Analysis, E-Learning, Database Design, Data Warehousing, Higher Education, Technical Writing, Process Improvement, Software Implementation, Microsoft Office, Data Mapping, Accreditation, Learning Outcomes, Client Education, Training, ADDIE, Instructional Technology, Instructor-led Training, Distance Learning, Educational Technology, Adult Education, Blended Learning, Curriculum Design, Curriculum Development, Analysis, Learning Management
Education
Auburn University 1991 — 1994
MMIS, MIS
Auburn University, College of Business 1987 — 1991
BS, Economics
A5 Investments Inc. March 2005 - Present
Hewlett Packard April 2003 - July 2012
Voice Data Management Limited June 2001 - March 2003
Cisco Systems August 2000 - June 2001
Melita International 1995 - 2000
EDS 1990 - 1995
Skills
Outsourcing, Cloud Computing, Vendor Management, BPO, Call Center, Product Management, Cross-functional Team..., Program Management, Start-ups, Business Development, Product Marketing, Sales Management, Telecommunications, New Business Development, Operations Management, IT Service Management, Strategic Planning, Account Management, Sales, Business Strategy, Channel Partners, CRM, Product Development, Strategic Partnerships, Management, Team Leadership, Business Planning, Go-to-market Strategy, Process Improvement, SaaS, Professional Services, Call Centers, Pre-sales, Managed Services, Strategy, Leadership, Enterprise Software, Business Intelligence, Sales Operations, Networking
Education
California State Polytechnic University-Pomona 1987 — 1989
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Bal Bharati School, New Delhi India 1978 — 1981
High School Diploma
NICE Systems March 2009 - Present
Aspect Software November 2003 - March 2009
Edify 2000 - 2003
Melita/eShare 1999 - 2000
Melita International 1990 - 1999
Education
Georgia State University 1979 — 1984
OpenText (fmly GXS) November 2004 - Present
Inovis November 2004 - May 2010
OUI August 2000 - November 2004
Melita International, eShare July 1995 - August 2000
Melita International 1995 - 2000
Kimberly-Clark Corp. June 1990 - July 1995
Skills
Call Center, PBX, Cellular, Contract Negotiation, Webinars, Voice Services, Avaya, VoIP, IVR, Voice Mail, CTI, Video Conferencing, ACD, Procurement, Telephony, Negotiation, Mergers, Contract Management, Telepresence, Call Recording, IP PBX, Team Building, Audio Conferencing, Contact Centre, Workforce Management, Vendor, Cisco IP Call Center, Call Logging, Integration, Networking, Cisco Technologies, SaaS, Cellular Communications, Call Centers, Leadership, EDI, Operations Management, Team Leadership, Management, Contact Centers, Unified Communications, Solution Selling, Cloud Computing, Strategic Partnerships, Telecommunications, Mergers & Acquisitions, Avaya Technologies
Education
The University of Georgia 1985 — 1989
BA Communications, Communication, General
Milton High School 1980 — 1985
Charles Rutenberg May 2014 - Present
salesforce.com March 2012 - January 2014
Aspect Software January 2011 - March 2012
Varolii January 2004 - January 2011
Varolii (formally PAR3 / EnvoyWorldWide) 2002 - January 2009
Melita International January 1998 - December 2003
eShare Communications 1998 - 2003
Melita International / Divine 1998 - 2002
Melita International/eShare/divine 1994 - 2002
Melita/eshare/divine/Melita/Concerto 1996 - 2001
Skills
IVR, ACD, Solution Selling, Call Center, Contact Centers, SaaS, CRM, Direct Sales, Lead Generation, Unified Communications, Workforce Management, Salesforce.com, Sales Management, Telephony, Account Management, Outsourcing, Call Centers, New Business Development, Telecommunications, Sales, Selling, Management, Cloud Computing, Enterprise Software, Strategy, Vendor Management, Customer Experience, Professional Services, Channel Partners, Product Management, Sales Process, Demand Generation, Marketing, Strategic Partnerships, Go-to-market Strategy, Sales Operations, Leadership, Managed Services, Partner Management, B2B, Sales Enablement, Software Industry
Education
University of Florida 1975 — 1977
BS, Advertising, Marketing
St. Petersburg College 1973 — 1975
AS, Broadcasting & Journalism
Aspect Software August 1995 - Present
Aspect Software March 2008 - September 2011
Aspect Software December 2002 - March 2008
Melita International January 1998 - December 2002
Melita International February 1996 - January 1998
Melita International August 1995 - February 1996
Skills
Unified Communications, CTI, Lync Server 2010, Contact Centers, Enterprise Software, Call Center, Microsoft SQL Server, Linux, Telecommunications, Telephony, Sybase, TCP/IP, CRM, Customer Support, Systems Engineering, Microsoft Office, Call Logging, Troubleshooting, Operating Systems, ACD, Software Documentation, Workforce Management, Call Centers, Integration, IP, Switches, Hardware, Servers, Asterisk, LAN-WAN, Technical Support, Cisco Call Manager, Lync, Cisco Technologies, VMware, Professional Services, SharePoint, Customer Satisfaction, System Deployment, Disaster Recovery, WAN, ISDN, Microsoft Technologies, Networking, Data Center, Service Delivery, Virtualization, Sales Engineering, IP PBX, IIS
Education
Tallahassee Community College 1976 — 1979
Telecommunications & Computer Science
Leon High School 1972 — 1976
Diploma, General Studies, B
AT&T Mobility 2005 - Present
Robinson-Humphrey January 1996 - December 1999
Melita International 1991 - 1994
C&S Bank June 1987 - December 1988
Skills
Sarbanes-Oxley Act, Forecasting, Budgets, Analysis, Financial Reporting, Corporate Finance, Finance, Accounting, Process Improvement, Variance Analysis, Financial Analysis, Management, Customer Service, Strategic Planning, Microsoft Office, Vendor Management, Leadership, Telecommunications, Project Management, Program Management, Budgeting, Microsoft Excel, Auditing, Financial Accounting, Access, General Ledger
Education
University of Phoenix 2002 — 2004
MBA, Accounting
Shorter College 1998 — 2001
BSBA, Business Administration
Cantor Colburn LLP July 2013 - August 2015
Thomas Horstemeyer, LLP August 2002 - July 2013
Thomas, Kayden, Horstemeyer & Risley, LLP August 2002 - December 2009
Melita International November 1997 - May 1999
ARRIS Interactive October 1995 - November 1997
National Semiconductor October 1993 - October 1995
Hayes Microcomputer Products, Inc. August 1988 - October 1993
Skills
Patent Applications
Education
University of Georgia School of Law 1999 — 2002
J.D.
Georgia Institute of Technology 1983 — 1988
B.S. ICS, Computer Science
Noble Systems October 2007 - Present
Nationwide Credit, Inc. February 2001 - October 2007
Melita International 1999 - 2001
American General Finance February 1994 - January 1999
Skills
Call Center, Vendor Management, Telecommunications, VoIP, Outsourcing, Process Improvement, IT Management, IVR, Team Leadership, Telephony, SaaS, Cloud Computing, Unified Communications, Contact Centers, CRM, Disaster Recovery, Professional Services, Networking, Integration, Call Centers, Leadership, Customer Experience, Data Center, Solution Selling, Service Delivery, Enterprise Software
Education
Kennesaw State University 1998 — 1998
Web Deveolpment
Ivy Tech Community College 1992 — 1996
Computer Science, Bussiness, Economics, Technology, Accounting
University of Southern Indiana 1992 — 1996
North High School 1988 — 1990
High School, Accounting and Computer Science
The Coca-Cola Company December 2012 - Present
Designline USA July 2012 - September 2012
SGS Consumer Testing Services July 2011 - July 2012
International Battery January 2011 - July 2011
Electric Fuel Battery April 2009 - December 2010
PEC Corporation July 2008 - November 2008
Motorola November 1999 - May 2008
Denon Digital LLC May 1999 - November 1999
Videolarm Inc November 1995 - May 1999
Melita International April 1995 - August 1995
Skills
FMEA, Debugging, Electrical Engineering, APQP, Electronics, PCB design, Microcontrollers, Six Sigma, Circuit Design, Lithium-ion Batteries, Testing, Labview, Failure Analysis, Firmware, Engineering, Engineering Management, PCB Design, Simulations, Manufacturing
Education
North Carolina State University 1990 — 1994
BSEE, Electrical Engineering
Aspect Software February 1995 - Present
Melita International 1995 - 2009
Melita International, Inc. aka eshare communications, divine, inc. 1995 - 2005
Skills
Hardware, VoIP, Telephony, Integration, Linux, Project Management, VMware, Pre-sales, TCP/IP, Cloud Computing, Contact Centers, IVR, Telecommunications, XML, Call Centers, Enterprise Software, CTI, SIP, Testing, Solution Selling, Unified Communications, Business Intelligence, Unix, Windows Server, SaaS, Servers, Product Management
Education
American InterContinental University
Bachelors, Information Technology
Diamonds and Spurs August 2012 - Present
JH Securities May 2006 - Present
Verifications, Inc. May 2001 - January 2011
Melita International 1994 - 2001
Education
University of Cincinnati College of Business 1978 — 1981
HireIQ Solutions April 2011 - Present
GMT Corporation November 2006 - April 2011
Witness Systems, Inc. April 1999 - November 2006
Melita International 1995 - 1999
BellSouth Telecommunications 1990 - 1995
Rockwell Telecommunications 1985 - 1989
GTE Network Systems October 1982 - June 1985
Skills
Lead Generation, Competitive Analysis, Product Development, Product Launch, SaaS, Solution Selling, Salesforce.com, Enterprise Software, Professional Services, Customer Experience, Multi-channel Marketing, B2B Marketing, Channel, Product Marketing, Demand Generation, Strategic Partnerships, Marketing Automation, Workforce Management, Call Center, Analyst Relations, Market Analysis, Mergers & Acquisitions, Management, CRM, Sales Operations, Strategy, New Business Development, Marketing, P&L Management, Start-ups, Product Management, Cloud Computing, Direct Sales, Business Development, Call Centers
Education
Benedictine University 1983 — 1987
MBA
North Central College 1978 — 1982
BA
The Coca-Cola Company 2012 - Present
The ConradDuval Group 1998 - September 2012
Melita International 1993 - 1997
Shared Resource Exchange 1990 - 1992
Shared Resource Exchange 1983 - 1990
United Technnologies 1981 - 1983
Skills
Product Development, Telecommunications, Cross-functional Team..., Integration, Process Improvement, Product Management, Engineering, Program Management, Testing, Project Management
Education
Southern Methodist University 1981 — 1983
Computers, Digital Signal Processing
Purdue University 1976 — 1980
BSEE, Computers, Communications
Pharr Consulting, LLC April 2004 - Present
Z-Tel Communications January 1998 - January 2004
Premiere Global Services March 1992 - September 1997
Melita International 1990 - 1992
Voice Computer Technologies 1984 - 1989
Skills
Business, Telecommunications, Software Development, Technical Leadership, VoIP, SaaS, Start-ups, Business Development, Project Management, Architecture, Cloud Computing, Product Development, Leadership, Mergers & Acquisitions, Cross-functional Team..., Mobile Devices, Networking, Management Consulting, Management, Telephony, Integration, Entrepreneurship, Competitive Analysis, Enterprise Software, Wireless, Program Management, Consulting, Product Management, Strategic Partnerships, CRM, System Architecture, IT Strategy, Unix, Strategy
Education
Georgia Institute of Technology 1977 — 1983
BChE, Engineering, Information Systems
Georgia Southern University - College of Business Administration January 2010 - Present
Zoe' Best Practices IT Consulting, LLC August 2009 - December 2011
The Survis Group August 2007 - March 2009
Keane, Inc. August 1997 - March 2007
Melita International June 1996 - July 1997
EDS April 1994 - December 1995
IBM June 1985 - June 1993
AT&T 1981 - 1983
Skills
PMP, SDLC, Vendor Management, PMO, Project Management, Requirements Analysis, Software Project..., Business Analysis, Change Management, Process Improvement, Visio, Business Process..., SharePoint, Agile Methodologies, Project Portfolio..., MS Project, Software Development, Software Documentation, Management, Quality Assurance, Analysis, Leadership, Consulting, Information Technology, Project Planning
Education
Mercer University - Stetson School of Business and Economics 1985 — 1990
MBA, Management Information Systems
University of West Georgia 1973 — 1974
Master of Arts, Psychology
The University of Georgia 1969 — 1973
BS, Psychology
Georgia Southern University - College of Business Administration
Sage September 2014 - Present
Wolters Kluwer June 2009 - August 2014
YellowJacket (Intercontinental Exchange) March 2007 - December 2008
Markit November 2005 - February 2007
PrimeRevenue 2003 - 2005
ThinkTools AG 2001 - 2003
Melita International January 1996 - January 1999
Skills
Analyst Relations, Marketing Communications, Product Marketing, Marketing, SaaS, Strategic Planning, B2B, CRM, Salesforce.com, Digital Marketing, Market Analysis, Marketing Management, Marketing Strategy, Sales, Management, Online Marketing, Email Marketing, Lead Generation, Strategic Partnerships, Sales Management, Market Planning, Product Management, Media Relations, Business Development, Sales Process, Customer Retention, Competitive Analysis, Account Management, Advertising, Selling, Online Advertising, Market Research, Strategy, New Business Development, Product Launch, Business Intelligence, Corporate Communications, Multi-channel Marketing, Direct Sales, B2B Marketing, Direct Marketing, Leadership, Social Media Marketing, Customer Acquisition, Key Account Management, Integrated Marketing, Solution Selling, Marketing Research, Go-to-market Strategy
Education
New York University
M.S., Marketing
University at Albany, SUNY
Rational Systems 2001 - Present
Object Intelligence 1997 - 2001
Melita International 1995 - 1997
Skills
Java, XML
Education
Georgia Institute of Technology 1993 — 1994
MS
Old Dominion University 1991 — 1992
MS
PSG College of Technology 1987 — 1991
BS
SOFTWARE DEVELOPMENTS, LLC June 2012 - Present
LEVEL 3 COMMUNICATIONS, LLC February 2010 - June 2012
MICROVISION STRATEGIC October 2008 - January 2010
SOLUTIONZ CONFERENCING July 2005 - October 2009
Avaya July 2001 - July 2003
MELITA INTERNATIONAL July 1998 - August 2001
TELECOM TECHNOLOGIES, Pomona, California July 1995 - July 1998
Skills
Direct Sales, Professional Services, Business Planning, Marketing Strategy, Sales Operations, Management, Cross-functional Team..., Enterprise Software, Business Alliances, B2B, Wireless, Start-ups, Management Consulting, Project Management, International Sales, Security, Product Marketing, Strategy, Selling, Sales Presentations, Team Leadership, Call Centers, Integration, Leadership, Entrepreneurship, CRM, Networking, Software Industry, Negotiation, Consulting, Lead Generation, Product Management, Cold Calling, Marketing, Operations Management, Outsourcing, Competitive Analysis, Disaster Recovery, Customer Satisfaction, Customer Retention, Telepresence, Cisco Technologies, Mobile Devices, Pricing, Vendor Management, Data Center, Channel Partners, Executive Management, Forecasting, Key Account Management
Education
Texas Tech University 1971 — 1975
B.B.A., Bachleor of Business Administration
Texas Tech University - Rawls College of Business
Bachelor of Business Administration (BBA), Business Administration and Management, 3.0
Unisys December 1999 - May 2012
Melita International 1994 - 1999
Rockwell International 1985 - 1994
Skills
Certified Project..., Project Portfolio..., Project Management, Telecommunications, Implementation..., Project Delivery, Subcontracts Management, Contract Management, Scope Management, Change Management, Risk Management, Resource Management, Project Plans, Software Project..., Self-directed Teams, Proposal Leadership, Outsourcing, WBS, Integration, SOW, CRM, Quality Management, Cloud Computing, Business Process..., Management, IT Service Management, PMP, Leadership, IT Strategy, Program Management
Education
North Arkansas College 1975 — 1978
Associate's degree, Business Administration and Management, General
AT&T April 2015 - Present
AT&T January 2007 - Present
BellSouth 2002 - 2006
E*Trade International 2000 - 2002
McKesson 2000 - 2000
Elastic Networks 1999 - 2000
McKesson 1998 - 1999
Melita International 1997 - 1998
Education
National Institute of Technology Surat 1980 — 1993
BS, Electrical Engineering
University of Tennessee
MS, Electrical Engineering
Verint Systems November 2009 - Present
Aspect Software 2005 - November 2009
Concerto Software 2004 - 2005
Melita International 1999 - 2003
Dun & Bradstreet June 1988 - July 1999
Dun & Bradstreet Software 1996 - 1998
Dun & Bradstreet Software 1991 - 1996
Dun & Bradstreet Software 1988 - 1990
Skills
IVR, Telephony, CTI, ACD, Call Center, Unified Communications, Contact Centers
Education
Drake University 1992 — 1994
MBA, Emphasis Accounting
University of Northern Iowa 1984 — 1988
BA, Business Management, Psychology
Veredus 2012 - 2012
S1 Corporation 2007 - 2011
CheckFree Corporation 2000 - 2007
Melita International 1997 - 1999
Skills
SQL, Java, Microsoft SQL Server, Software Development, Requirements Analysis, XML, SDLC, Eclipse, C#, Agile Methodologies, Unix, Visio, Linux, Oracle, Business Analysis
Education
Grambling State University 1990 — 1995
RelayHealth October 2009 - Present
Stibo Systems March 2009 - October 2009
MedQuist Transcripions, Ltd. March 2008 - February 2009
ACS State Healthcare May 2003 - March 2008
MC Strategies 2003 - 2004
Melita International August 1999 - February 2003
Rosetta Technologies May 1993 - June 1999
Valencia Community College August 1991 - May 1993
Education
University of South Florida
MA, English
University of Vermont
BA, English
Itineris January 2015 - Present
Life Cycle Engineering August 2010 - December 2014
Benchmark Consulting 2006 - 2010
Scientific Games 2004 - 2005
Noble Systems 2002 - 2004
Melita International 1999 - 2002
Skills
Agile Methodologies, Software Development, Java, SQL, Eclipse, JavaScript, Microsoft SQL Server, Software Engineering, XML, Linux, Integration, Unix, Scrum, Software Project..., SOA, HTML, SDLC, SharePoint, Tomcat, Spring, JSP, Java Enterprise Edition, Subversion, MySQL, Enterprise Architecture, Web Services, Software Design, Agile Project Management, Requirements Analysis, Weblogic, Project Management, Management, Program Management, Process Improvement
Education
Georgia Institute of Technology 1995 — 1999
BCmpE, Computer Engineering
aspect software 1998 - Present
Melita International 1998 - 2004
Education
Karnatak University
SupplyPro May 2010 - Present
Hospitality Staffing Solutions 2009 - 2010
The Grape Franchise Group 2004 - 2009
International Hotel Services 2002 - 2004
edeltacom 2000 - 2002
Melita International 1998 - 2000
Lucent Technologies 1990 - 1998
Executone 1980 - 1990
Skills
SaaS, Solution Selling, P&L Management, Channel, Business Planning, Sales Process, Sales Operations, New Business Development, Sales Management, Consultative Selling, Cloud Computing, Budgeting, Inventory Management, Entrepreneur, Direct Sales, Channel Management, Coaching, Cross-functional Team..., Enterprise Software, Entrepreneurship, Executive Management, Income Statement, Go-to-market Strategy, Key Account Management, Leadership, Marketing Strategy, Negotiation, Product Management, Sales, Salesforce.com, Selling, Start-ups, Strategic Partnerships, Budgets, Business Development, CRM, Channel Partners, Program Management, Strategy, Strategic Planning, Team Building
Education
Northern Michigan University 1977 — 1979
BS, Marketing
TCL Call Center Consultant June 2003 - Present
Melita Int'l, eshare, divine inc. June 2001 - November 2002
Knowlagent Inc. January 2000 - April 2001
Melita International March 1990 - December 1999
Education
State University of New York - System 1983 — 1986
Associates, Marketing
The University of Georgia 1983 — 1986
Bachelors, Economics
Fiserv July 2008 - Present
Lawn Doctor 2003 - 2007
Herman Miller Workplace Resource 2001 - 2002
Online Insight 2000 - 2001
Melita International 1996 - 2000
Skills
Vendor Management, Business Analysis, Budgets, Strategic Planning, Business Process..., Cross-functional Team..., Program Management, Process Improvement, Strategy, Business Intelligence, Mergers & Acquisitions, IT Strategy, Leadership, Start-ups, Executive Management, Risk Management, Project Management, Management
Education
Georgia Institute of Technology 1983 — 1989
Master's Degree, Engineering --- MBA, Finance & Accounting
Internap Network Services Corporation 2007 - 2011
S1 Corporation August 2001 - April 2007
Melita International 1997 - 2001
Digital Equipment Corporation 1988 - 1997
Education
Emory University School of Law
Doctor of Law (J.D.)
Rutgers, The State University of New Jersey-New Brunswick
BA
Verizon Wireless October 2009 - Present
Verizon Wireless February 2009 - October 2009
Alltel August 1999 - February 2009
Oracle March 1998 - October 1999
Melita International 1998 - 1999
US Army 1987 - 1998
Redstone Arsenal 1986 - 1998
Skills
Data Conversion, System Deployment, Oracle, Management, SDLC, Business Analysis, PMO, Software Development, Integration, Business Requirements, Software Project..., Project Management, Requirements Gathering, Vendor Management, PMP, Requirements Analysis, Production Support, Wireless, Software Implementation, Enterprise Architecture, MS Project, Software Documentation, Telecommunications, Disaster Recovery, Unix, Process Improvement, IT Strategy, Billing Systems, Troubleshooting, Mobile Devices, SOA, Testing, Enterprise Software, Agile Methodologies, IT Management
Education
Jacksonville State University 1982 — 1985
Bachelor of Science, MIS
Lexis nexis June 2006 - Present
SOA 2002 - 2006
SOA 2001 - 2005
Melita International 2000 - 2003
Education
DePaul University 1989 — 1993
University of California, San Diego
Xavier University
Magnicom 2002 - Present
Coretravel January 1998 - Present
CoreNet Services, Inc March 1998 - June 2001
Melita international January 1995 - December 1997
ATS Group, Inc 1988 - 1994
Skills
Solution Selling
Education
Santa Clara University 1957 — 1961
BSC, Business/Economics
Airtime August 2014 - August 2015
Salesforce.com September 2011 - July 2014
Assistly, Inc. September 2009 - September 2011
AOL October 2008 - September 2009
Talisma September 2004 - September 2008
eAssist Global Solutions April 2003 - September 2004
Melita International September 1999 - December 2001
eShare May 1994 - September 1999
Skills
SaaS, Cloud Computing, Enterprise Software, CRM
Education
Stony Brook University 1994 — 1996
BS, Information Systems
Brandeis University 1992 — 1994
Computer Science
Realogy Holdings Corp. April 2013 - Present
Standard & Poor's April 2009 - April 2013
Fitch Ratings April 2003 - February 2008
Verso Technologies February 1999 - April 2003
Melita International 1998 - 1999
Education
Georgia State University 1996 — 1998
MBA, Finance
Penn State University 1991 — 1995
BS, Finance
Level III CFA Candidate
None February 2012 - Present
Corum USA January 2000 - January 2012
Melita International 1999 - 1999
GUCCI TImepieces (America) Inc. 1996 - 1999
LG&E Power 1989 - 1994
Skills
Leadership, Team Building, Project Management, ERP, Cross-functional Team..., Vendor Management, Process Improvement, Strategic Planning, Operations Management, Management, Inventory Management
Education
National University 1976 — 1977
BA, Business
The Ausband Firm December 2014 - Present
Warshauer Law Group, P.C. March 2007 - December 2014
Drew, Eckl & Farnham, LLP October 2002 - March 2007
Melita International 1998 - 2001
Melita International 1998 - 2001
Skills
Wrongful Death, Public Liability, Personal Injury, Product Liability, Trial Practice, Civil Litigation, Litigation, Personal Injury..., Automobile Accidents, Torts, Medical Malpractice, Commercial Litigation, Dispute, Business Litigation, Trials, Hearings, Jury Trials, Insurance Law, Accident, Appeals, Courts, Legal Research, Bad Faith
Education
University of Georgia School of Law 1998 — 2001
J.D., Law
The University of Georgia 1995 — 1998
Bachelor of Science (BS), Political Science and Government
Chattahoochee High School
State Street Bank June 2012 - Present
Electronic Data Systems May 2000 - April 2006
Melita International January 1998 - January 2000
Skills
Hibernate, Spring, Unix, Eclipse, JBoss Application Server, Tomcat, Java Enterprise Edition, AJAX, Requirements Analysis, Agile Methodologies, Web Services, Struts, XML, JSP, SOA
Education
University of Alabama 1989 — 1997
MSCS, Software Engineering
University of Alabama 1989 — 1994
Bachelor's of Science, Computer Science
SunTrust Bank June 2013 - Present
Delta Air Lines April 2010 - May 2013
SunTrust Bank 2005 - 2010
Delta Air Lines 2004 - 2005
Melita International 2003 - 2004
Interland, Inc 2000 - 2003
Turner Entertainment January 1999 - July 2000
Parsons Brinckerhoff 1990 - 1996
Skills
Financial Analysis, Financial Modeling, Corporate Finance, Mergers, Due Diligence, Analysis, Sarbanes-Oxley Act, Forecasting, Variance Analysis, Risk Management, Budget, Process Improvement, Strategic Financial..., Strategic Planning, Project Management, Finance, Financial Reporting, Business Analysis, Essbase, Banking, Hyperion Enterprise, Capital Budgeting, Financial Forecasting, Acquisition Integration, Internal Controls, Pricing, Cross-functional Team..., Pivot Tables, Business Process..., Financial Statement..., Ad Hoc Reporting, Account Reconciliation, Analytics, Business Planning, Leadership
Education
Keller Graduate School
MAFM, Masters in Accounting and Financial Management
Colorado State University 1997 — 1999
MBA, Finance
Colorado State University
BS, Finance
King's Ridge Christian School August 2007 - Present
World Technical Solutions September 2000 - March 2002
Melita International October 1995 - September 2000
Computer Sciences Corporation June 1991 - January 1995
Skills
AIX, Automation, CCNA, Customer Service, Databases, Hardware, Network Design, Networking, Operating Systems, Program Management, Shell Scripting, Testing, Unix
Education
The Johns Hopkins University 1987 — 1991
BS, Mathematical Sciences
Atlanta Housing Authority April 2001 - Present
Verizon January 1999 - February 2001
Melita International 1997 - 1998
Skills
SharePoint, Customer Service, Administrative..., Office Management, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Strategic Planning, Microsoft Excel, Outlook, Coordinating Special..., Department Budgeting, Healthcare Management, Medical Terminology
Education
University of Phoenix 2006 — 2010
Bachelor of Applied Science (BASc), Healthcare Administration
Whites Creek High School
Lighthouse Technical Solutions May 2012 - Present
Coldwell Banker Residential Brokerage January 2006 - Present
Melita International January 1991 - January 1994
Online Financial January 1988 - January 1991
American General Life Insurance January 1986 - January 1988
Education
Troy University 1982 — 1986
BS, Computer Information Science/Business Administration double major