Anthem, Inc.
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
Anthem, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Anthem, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Anthem, Inc. Salaries. You can even request information on how much does Anthem, Inc. pay if you want to. Learn about salaries, pros and cons of working for Anthem, Inc. directly from the past employees.
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Anthem, Inc. Employees
Anthem, Inc. December 2013 - Present
Amerigroup Corporation July 2011 - December 2013
Amerigroup Corporation April 2005 - July 2011
Amerigroup Corporation March 2004 - April 2005
PricewaterhouseCoopers September 2001 - January 2004
Medrad Incorporated June 2001 - August 2001
Keebler Foods Company November 1996 - June 1999
Zenith Electronics June 1995 - November 1996
Skills
Enterprise Risk..., SOX, Risk Assessment, Risk Management, Risk, Financial Risk, Managed Care, Internal Controls, Sarbanes-Oxley Act, Medicaid, Internal Audit, Sarbanes-Oxley, Financial Analysis, Accounting, Forecasting, Auditing, Process Improvement, Data Analysis, Insurance, Business Process...
Education
Carnegie Mellon University - Tepper School of Business 1999 — 2001
MBA
Cornell University 1991 — 1995
BA
Université Laval 1991 — 1991
Summer Language Program
Anthem, Inc. September 2014 - Present
Huntington Ingalls Industries, Inc. February 2010 - February 2012
Allstate May 2008 - February 2010
Skills
Accounting, Financial Reporting, Account Reconciliation, Accounts Payable, Auditing, Financial Accounting, General Ledger, QuickBooks, Tax, Accounts Receivable, Tax Preparation, Payroll, Organization, Microsoft Office, Cash Flow, Communication, Bookkeeping, Time Management, Access, Customer Service, Training, Microsoft Excel, Budgets, Management, Microsoft Word, Leadership, Process Improvement, PowerPoint, Program Management, Analysis
Education
Christopher Newport University 2004 — 2008
Bachelor of Business Administration (BBA), Finance, General, 3.6
Anthem, Inc. June 2015 - Present
studioM Yoga May 2011 - Present
Anthem, Inc. May 2014 - May 2015
WellPoint August 2013 - April 2014
Desert Hope Treatment Center April 2013 - September 2013
WellPoint May 2013 - August 2013
Vermont Information Technology Leaders May 2010 - April 2013
Phase Forward 2006 - 2010
IT consultant Self Employed January 2004 - February 2006
The Art Institute of Las Vegas June 2001 - June 2003
Skills
Healthcare, Clinical Data Management, Academia, Project Management, Protocol, Microsoft Office, Clinical Research, Hospitals, Strategic Planning, Workshop Facilitation, Informatics, Psychology, Volunteering, Healthcare Information..., Healthcare Management, GCP, Clinical Trials, Data Management, HIPAA, EMR, Healthcare Consulting, Health Information..., CRO, EDC, CTMS, Treatment, Mental Health, Practice Management, EHR, Healthcare Industry, Management, Training
Education
Johnson State College 2009 — 2013
MA, Mental Health Counseling
Champlain College
Bachelor of Science (BS), Business Administration and Management, General
Winooski High School
Anthem, Inc. November 2011 - Present
NarBev Inc November 2009 - May 2011
Four Ventures Inc February 2008 - October 2009
Skills
Financial Analysis, Strategic Planning, Business Strategy, Project Management, Process Improvement, Data Analysis, Business Analysis, Strategic Financial..., Start-ups, Budgets, Business Development, Product Development, Forecasting, Analysis, Analytics, Management, Financial Reporting, Account Management, Market Research, Cross-functional Team...
Education
California State University-Northridge 2009 — 2011
MBA, Finance
California State University-Northridge 2008 — 2009
GCBA, Business Administration
Dnipropetrovsk National University 1992 — 1998
Masters, Social Science & History
Anthem, Inc. June 2015 - Present
Northrop Grumman Corporation April 2013 - June 2015
CACI International Inc August 2011 - April 2013
SAIC January 2008 - August 2011
Skills
XML, AJAX, Web Services, JavaScript, ASP.NET, CSS, Software Design, Java, Scrum, JSON, Hibernate, C++, Eclipse, JBoss ESB, MVC Architecture, Microsoft SQL Server, Agile Methodologies, SOA, Spring, Drools, Software Engineering, REST, C# 4.0, Security+, jQuery, Subversion, SQL, MySQL, C#, Linux, Design Patterns, Databases, Object Oriented Design, Visual Studio, .NET, JBPM, Software Development, ASP, ColdFusion, Apache, IIS, PHP, T-SQL, MVC, LINQ, Database Design, Git, Jboss Switchyard, Apache Camel, Bash
Education
Christopher Newport University 2003 — 2007
Bachelor's degree, Computer Science
Anthem, Inc. April 2015 - Present
California Baptist University May 2012 - Present
Anthem, Inc. March 2012 - April 2015
University of California, Riverside February 2011 - December 2011
East Hills Athletic Club March 2010 - August 2010
Oak Valley Physical Therapy Outpatient Clinic May 2008 - August 2008
Calvin College February 2007 - February 2008
Skills
Health Education, Fitness, Healthcare, Stress Management, Public Health, Wellness Coaching, Health Promotion, Program Development, Program Evaluation, Public Speaking, Nutrition Education, Prevention, Fitness Training, Employee Wellness, Managed Care, Case Managment, Disease Management, Process Improvement
Education
Loma Linda University, School of Public Health 2010 — 2011
Masters, Public Health - Health Promotion and Education
Calvin College 2006 — 2010
Bachelors, Physical Education - Exercise Science
Anthem, Inc. August 2014 - Present
Aetna January 2012 - August 2014
Aetna March 2011 - December 2011
Aetna June 2010 - March 2011
Darien Sport Shop September 2008 - October 2009
The Entrepreneur's Source July 2007 - September 2008
Decor & You July 2007 - September 2007
GeoInsight January 2004 - January 2006
Skills
Microsoft Office, Data Entry, Adobe Acrobat, Photoshop, Illustrator, QNXT, ACT!, Alchemy, Health Insurance, Provider Relations, HIPAA, Healthcare, Training, Customer Service, Public Speaking, Microsoft Word, Insurance, Microsoft Excel, Outlook, Healthcare Industry, Managed Care
Education
Gibbs College 2007 — 2009
Associate of Arts (AA), Fashion Design and Merchandising
Central Connecticut State University 2000 — 2002
Bachelor of Arts (BA), Geography
Naugatuck Valley Community College 1997 — 2000
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Anthem, Inc. April 2014 - Present
Anthem, Inc. April 2013 - March 2014
Legal Aid Society of San Diego, Inc. September 2012 - March 2013
Murphy Jones LLP November 2012 - February 2013
Disability Rights California August 2012 - November 2012
Palomar Health January 2011 - April 2011
Skills
Administrative Law, Legal Assistance, Class Actions, Motions, Public Policy, Litigation Support, Depositions, Corporate Governance, Medicaid, Dispute Resolution, Privacy Law, Breach Of Contract, Policy, Litigation, Legal Writing, Legal Research, Mediation, Civil Litigation, Healthcare, Medicare, HIPAA, Courts, Trials
Education
California Western School of Law 2007 — 2011
Juris Doctor, Health Law
University of California Santa Barbara 2002 — 2006
BA; BA, Psychology, Law and Society
Anthem, Inc. November 2014 - Present
Deloitte July 2013 - November 2014
Wipro Technologies November 2011 - June 2013
Wipro Technologies March 2011 - November 2011
Wipro Technologies August 2009 - February 2011
Wipro Technologies January 2008 - July 2009
Skills
Microsoft SQL Server, SDLC, .NET, C#, SSRS, SQL, ASP.NET, Data Warehousing, Testing, HTML, Test Automation, Databases, SQL Server, Excel, SQL Server 2000-2008, Oracle Database
Education
Carnegie Mellon University 2013 — 2016
Master of Science in Information Technology (M.S.I.T), Business Intelligence and Data Analytics
West Bengal University of Technology 2003 — 2007
BTech, Computer Science
Anthem, Inc. May 2015 - Present
Follett Higher Education Group September 2013 - May 2015
Too Far Independent Media October 2014 - December 2014
Skills
Communication Skills, Creative Writing, Customer Service, People-oriented, Heavy Lifting, Positive Team Player, Positive Personality, Flexible Schedule, Critical Thinking, Diligent, Books, Poetry, Drawing, Painting, Close Attention to..., Cash Handling Experience, Music, Phone Etiquette, Cash Register, Public Speaking, Teamwork, Communication
Education
CSUSB 2009 — 2013
Bachelor's Degree, Creative Writing
California State University 2008 — 2013
English
Damien High School 2004 — 2008
Anthem, Inc. May 2015 - Present
Reed Elsevier 2014 - Present
The Machine Network/ Tmn Access January 2011 - Present
200 Office March 2013 - November 2013
Pluto World Wide January 2011 - March 2012
Skills
Event Planning, Advertising, Online Advertising, Online Marketing, Digital Media, Social Networking, Marketing Strategy, Event Management, Marketing, Marketing Communications, Budgets, Management, Product Marketing, Public Relations, Sales, Social Media Marketing
Education
Howard University 2014 — 2016
Master’s Degree, International Marketing
Westwood College-Atlanta Midtown 2011 — 2013
Bachelor's Degree, Marketing/Marketing Management, General
Chattahoochee Technical College 2008 — 2010
Associate's Degree, Business Administration and Management, General
Rutgers, The State University of New Jersey-Newark 2008 — 2008
Business Management Course Certificate Awarded
Kaiser Permanente March 2007 - Present
Anthem, Inc. 2010 - 2015
Anthem, Inc. 2010 - 2015
Skills
Healthcare, Leadership, Process Improvement, Microsoft Excel, Healthcare Information..., Microsoft Word, Data Analysis, Strategic Planning, Customer Service, Research, Project Management
Education
California State University-Northridge 2002 — 2007
Bachelor's degree, Business Administration and Management, General
Anthem, Inc. December 2010 - Present
Sun Life Financial July 2007 - June 2010
Genworth Financial July 2003 - June 2007
Hartford Insurance 1999 - 2003
Hartford Insurance 1997 - 1999
Hartford Life 1994 - 1997
Hartford Insurance 1978 - 1993
Skills
Insurance, Employee Benefits, Disability Insurance, Underwriting, Reinsurance, Health Insurance, Strategy, Management, Brokers, Strategic Financial..., Leadership, Actuarial Science, Training, CRM, Sales, Business Development, Risk Management, New Business Development, Project Management, Portfolio Management, Business Strategy, Pricing, Financial Planning
Education
Central Connecticut State University
BS, Business - Marketing
Anthem, Inc. July 2014 - Present
Skills
Managed Care, Insurance, Management, Workers Compensation, Training, Product Development, Team Building, Healthcare, Customer Satisfaction, Claim, CRM, Customer Service, Process Improvement, Policy, Time Management, Leadership, Coaching, Recruiting, Operations Management, Business Development, Quality Assurance, Account Management
Education
University of Arizona 2004 — 2007
Central Arizona College 2002 — 2004
AS
Anthem, Inc. August 2007 - Present
Abundant Life Health Solutions 2012 - Present
Anthem, Inc. 2006 - 2007
WellPoint 2004 - 2006
Blue Cross and Blue Shield of Georgia 2001 - 2004
Blue Cross and Blue Shield of Georgia 1997 - 2001
Corporate Health Services of America 1996 - 1997
Education
Trinity School of Natural Health 2010 — 2012
Naturopathy, Master Herbalist, Certified Nutrtion Consultant
Certified Natural Health Professionals 2009 — 2011
Certified Natural Health Professional
The University of Georgia 1992 — 1994
MEd, Health Promotion & Behavior
State University of New York at Albany 1988 — 1990
Bachelor's Degree, Psychology
Cazenovia College 1986 — 1988
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Anthem, Inc. July 2014 - Present
San Jose State University January 2014 - Present
CareMore Health Plan July 2013 - July 2014
Catholic Charities of Santa Clara County January 2013 - July 2013
Catholic Charities of Santa Clara County October 2010 - January 2013
State of Arizona July 2007 - September 2010
Catholic Charities of Santa Clara County January 2001 - January 2006
Skills
Social Services, Program Development, Non-profits, Community Outreach, Grant Writing, Grants, Community Development, Training, Program Management, Nonprofits, Case Managment, Volunteer Management, Fundraising, Home Care, Program Evaluation, Public Speaking, Case Management, Leadership, Healthcare, Research, Leadership Development, Elder Care, Management
Education
Chapman University
Masters of Health Administration
University of Southern California
BA, Gerontology
Anthem, Inc. December 2013 - Present
Anthem, Inc. June 2011 - December 2013
Memorial Health System November 2009 - June 2011
Sutter Health October 2008 - July 2009
Health Net November 2005 - October 2008
HP Enterprise Services (EDS) November 2003 - November 2005
Safeco December 1997 - October 2002
Skills
Business Strategy, Information Technology, Process Improvement, PMO, Vendor Management, Organization, Business Analysis, PMP, Visio, SDLC, Business Process..., Project Portfolio..., Project Management, Healthcare Information..., Project Delivery, Change Management, Project Planning, Software Documentation, Leadership, Team Building, HIPAA, Budgets, Management, Program Management, Software Project..., MS Project, Cross-functional Team..., Business Process, Strategy, Testing
Education
California State University-Sacramento 2006 — 2008
MBA, Business Administration
University of Washington 1999 — 2002
BA, Business Management
Anthem, Inc. June 2014 - Present
Anthem, Inc. April 2013 - June 2014
Amerigroup Corporation May 2011 - April 2013
Amerigroup Corporation July 2009 - May 2011
Amerigroup Corporation May 2009 - July 2009
AMC Theatres May 2008 - July 2009
Skills
Analysis, Leadership, Data Analysis, Project Management, Process Improvement, Operations Management, Healthcare, Time Management, Business Analytics, Change Management, Data Management, Training, Contract Negotiation, Management, Problem Solving, Financial Analysis, Team Management, Recruiting, Account Management, Visio, Business Analysis, Cross-functional Team..., Driving Results, Feedback, Finance, SharePoint, Medicare, Mission Focus, Customer Satisfaction, Corporate Budgeting, Performance Reporting, System Design, Health Policy, Program Management, Managed Care, Medicaid, Access, HIPAA, Marketing, SDLC, Hiring Talent to the..., Prioritization, Status Tracking, Empowering Leadership, Requirements Gathering, Data Quality, MS Project, Business Writing, Data Exchange
Education
The College of William and Mary - The Mason School of Business 2011 — 2014
MBA, Management
Old Dominion University 2010 — 2011
BSBA, Economics
Christopher Newport University 2006 — 2009
BSBA, Economics
Anthem, Inc. January 2015 - Present
Skills
Servers, Microsoft SQL Server, Troubleshooting, Network Administration, Databases, Problem Solving, System Administration, Windows, SharePoint, Networking, Active Directory, Access, Management, CRM, Technical Support, Software Documentation, Visio, Call Centers, Quality Assurance, Testing, Vendor Management
Education
Wilmington University 2004 — 2006
BA, Organizational Leadership
Cincinnati State Technical and Community College 1995 — 1997
Culinary Arts, Pastry and Culinary Chef
Mt. Healthy High School 1983 — 1987
High School Diploma, High School/Secondary Diplomas and Certificates
Anthem, Inc. May 2011 - Present
Inova Health System/Military to Medicine September 2009 - May 2011
Operation Life Transformed February 2009 - September 2009
Interl'inc June 2006 - June 2007
Bethel Free Will Baptist Church July 2001 - June 2006
BB&T Trust October 1997 - July 2001
Skills
Training, Salesforce.com, Access, Analysis, Team Leadership, Microsoft Excel, Process Improvement, Proposal Writing, Databases, Program Management, Marketing, Project Management, Strategic Planning, Healthcare, Organizational..., Healthcare Management, Business Analysis, Data Analysis, Cross-functional Team..., Leadership, Management, Marketing Strategy, Change Management, Software Documentation
Education
Concord Law School - Kaplan University 2013 — 2017
Juris Doctor, Juris Doctor
Campbell University
Bachelor, Business Administration
Anthem, Inc. February 2014 - Present
WellPoint October 2011 - February 2014
Trails Recreation Association HOA January 2011 - January 2013
TFC Energy, LLC May 2010 - April 2011
RS Management Group July 2008 - April 2010
Decision One Mortgage July 2003 - October 2006
Oakland Highlander Rugby Club 2003 - 2005
Comerica January 2000 - October 2001
Citi Residential Lending February 1999 - January 2000
Source One Mortgage April 1997 - February 1999
Skills
Financial Analysis, Financial Modeling, Budgeting, Business Analysis, Business Strategy, Market Analysis, Process Management, Process Development, Process Improvement, Procedures, Scenario Analysis, Cost Analysis, Cost Estimating, Project Estimation, Budgets, Cost Benefit, Process Simulation, Coaching, Leadership, Strategic Financial..., Project Management, Team Building, Strategic Planning, Finance, Analysis, Management, Mergers & Acquisitions, Business Planning, Start-ups, Project Planning, Operations Management, Financial Reporting
Education
Wayne State University 2006 — 2008
MBA, Business Management
Central Michigan University 1992 — 1996
BSBA, Corporate Finance
Northville High School 1988 — 1992
Anthem November 2014 - Present
Anthem, Inc. August 2011 - November 2014
AAAA Self Storage June 2009 - August 2011
World Travel Holdings September 2000 - June 2009
Skills
Team Building, Performance Management, Tourism, Strategic Planning, Management, Leadership, Training, Customer Service, Travel Management, Customer Satisfaction, Sales Management, Sales, Sales Operations
Education
Chowan University 1989 — 1990
WinWholesale May 2015 - Present
Anthem, Inc. January 2015 - May 2015
Altaquip April 2014 - January 2015
Axcess Financial January 2013 - April 2014
Procter & Gamble September 2011 - January 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Microsoft Office, Customer Service, Time Management, Accounts Receivable, Accounting, Teamwork, Team Leadership, Data Entry, Problem Solving, Administrative..., Recruiting, Leadership, Process Improvement, Team Building, Bank Reconciliation, Administrative Support, Databases, Excel, Spreadsheets, Word, Typing, Data Reconciliation, RPG Free, Java, HTML5, CSS, Python
Education
University of Cincinnati College of Business 2013 — 2015
Bachelor's Degree, Accounting, 3.72
Cincinnati State Technical and Community College 2010 — 2012
Business Administration, Business, 3.85
Anthem, Inc. December 1998 - Present
The Moreno Valley Times September 1994 - June 1997
Skills
Internal Communications, Marketing Communications, Health Care Marketing, Corporate Communications, Newsletters, Strategic Communications, Media Relations, Press Releases, Copywriting, Integrated Marketing, Direct Marketing, Email Marketing, Public Relations, Social Media Marketing, Advertising
Education
California State University-Northridge 1990 — 1992
Bachelor's of Science, Journalism
Anthem, Inc. June 2015 - Present
Anthem, Inc. December 2013 - Present
Anthem, Inc. July 2012 - December 2013
Anthem, Inc. March 2009 - July 2012
Anthem, Inc. December 2000 - March 2009
Saint Vincent's Services 1998 - 2000
Victory Memorial Hospital 1996 - 1998
Beth Israel Medical Center 1992 - 1996
Long Island College Hospital 1991 - 1992
Skills
Nursing, Healthcare, Health Insurance, Pediatric Nursing, Nursing Management, Medicare, Managed Care, Utilization Management, Case Managment, Pediatrics, Medicaid, Quality Improvement, HIPAA, Disease Management, Medical/Surgical, Case Management, Healthcare Information..., Hospitals, Healthcare Management
Education
City University of New York-Hunter College 1998 — 2000
Bachelor's degree, Registered Nursing/Registered Nurse
City University of New York-College of Staten Island 1988 — 1991
Associate of Science (AS), Registered Nursing/Registered Nurse
St. Francis College 1986 — 1988
Anthem, Inc. April 2015 - Present
Health Net December 2014 - April 2015
Bank of America July 2012 - November 2014
WellPoint Inc April 1983 - May 2012
WellPoint 1983 - 2012
Countrywide Financial Corp. June 2006 - March 2007
Skills
PMP Certificate, Process Improvement, PMP, Quality Assurance, Project Management, Leadership, Visio, Business Requirements, Management, Data Warehousing, Risk Management, Change Management, Requirements Gathering, Analysis, Team Building, SDLC, Access, SharePoint, Business Analysis, Business Process..., Project Portfolio..., Program Management, Vendor Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2007 — 2009
MBA
California State University-Northridge 1996 — 1998
BA, Health Administration
Anthem, Inc. May 2014 - Present
Aetna May 2012 - May 2014
Aetna, Inc April 2007 - May 2012
Aetna, Inc July 2006 - April 2007
ING July 2004 - July 2006
Skills
Employee Benefits, Customer Service, Team Building, New Business Development, Insurance, Health Insurance, Group Benefits, Account Management, Customer Relations, Process Improvement, Strategic Planning, Benefits, Marketing Strategy, PowerPoint, Marketing Communications, Word, Health Savings Accounts, Public Speaking, Billing, Healthcare, Brokers, LEADERSHIP EDUCATION: •..., Sales, Fundraising
Education
Central Connecticut State University 2000 — 2005
BA, Communcation; Sociology
Anthem, Inc. April 2014 - Present
Chrylser Group, LLC January 2012 - October 2013
BodyLife Dynamics, LLC January 2001 - December 2011
Priority Health January 2000 - January 2001
Priority Health January 1998 - January 2000
Skills
Interviews, Training, Leadership, Organizational..., Human Resources, Coaching, Executive Coaching, Strategy, Program Management, Management, Strategic Planning, Project Management, Staff Development, Process Improvement, Succession Planning, Team Building
Education
Capella University 2010 — 2013
Masters, Industrial and Organizational Psychology, 4.0
Western International University 2008 — 2010
Bachelor's Degree, Management, 3.9
Davenport University
Associate of Science, Business Management, 3.43
Anthem, Inc. January 2015 - Present
Cambridge College November 2011 - December 2014
Cambridge College August 2009 - December 2014
Cambridge College November 2006 - August 2009
NATO, Supreme Allied Commander Transformation December 2004 - July 2007
Skills
Teaching, Admissions, Higher Education, Enrollment Management, Program Management, Student Affairs, Higher Education..., Event Planning, Academic Advising, Social Media Marketing, Adult Education, Academic Administration, Team Building, Strategic Planning, Process Improvement, Student Development, Student Engagement, Public Relations, Presentations, Military Liaison, Marketing Communications, Community Outreach, Educational Technology, New Business Development, Business Communications, College Recruiting, Recruitment Training, Veterans Benefits, Microsoft Word, Microsoft Excel, PowerPoint, Access, MS Project, Microsoft Publisher, E-Learning, Management, Nonprofits, Policy, Program Development, Recruiting, Instructional Design, Conflict Resolution, Staff Development, Student Recruiting, Training
Education
Cambridge College
Master's of Management, Business
Cambridge College
Bachelor of Arts (B.A.), Education
Mississippi Gulf Coast Community College
Associate of Arts (A.A.), Education
Anthem, Inc. December 2009 - Present
WellPoint February 2005 - December 2009
Education
California State University-Northridge
Master of Public Health (MPH), Health Education
The University of Connecticut
Bachelor of Science, Human Development and Family Relations
Anthem, Inc. December 2014 - Present
Anthem, Inc. December 2013 - December 2014
Amerigroup Corporation July 2012 - December 2013
Norfolk and Portsmouth Belt Line Railroad December 2011 - July 2012
Norfolk Southern September 2011 - December 2011
ABNB Federal Credit Union October 2010 - August 2011
Walgreens May 2008 - August 2010
Education
Christopher Newport University
B.S., Business Administration
The George Washington University
M.A., Human Resource Development
Sallie Mae August 2015 - Present
Indianapolis Neighborhood Housing Partnership June 2012 - July 2015
Anthem, Inc. September 2011 - June 2012
Best Buy March 2011 - September 2011
Aptean June 2010 - August 2010
Skills
Windows Server, Troubleshooting, Windows 7, Operating Systems, Hardware, System Administration, Networking, Laptops, Printers, HP, Microsoft Office, Active Directory, Microsoft Excel, Customer Service, SharePoint, Network Security, Windows, Firewalls, Microsoft Word, Team Building, Disaster Recovery, Security, Virtualization, Servers, Vulnerability Management, Leadership, Outlook, CRM, DNS, Group Policy
Education
Capitol College 2013 — 2014
Master's of Science in Information Assurance, Information Assurance
Purdue University School of Engineering and Technology 2008 — 2012
Bachelor of Science, Computer and Information Technology; Information Security
Anthem, Inc. May 2002 - Present
Profitec Inc. September 2000 - April 2002
Protocol Communications September 1997 - September 2000
Skills
Customer Service, Training, Call Center, Sales, Health Insurance, Insurance, Process Improvement, Leadership, Team Building, Talent Acquisition, Change Management, Access, Team Leadership, Call Centers, College Recruiting, Applicant Tracking..., Human Resources, Onboarding, Performance Management, Recruiting
Education
Charter Oak State College 2008 — 2009
Bachelor of Arts, Psychology and Communications
Central Connecticut State University 1998 — 2002
BA, Psychology
mobi Mobile Oil Change June 2015 - Present
iMPact Business Group January 2015 - June 2015
TEKsystems September 2014 - December 2014
JPMorgan Chase June 2011 - September 2014
St. Alban's Episcopal Church 1995 - 2014
Molina Healthcare June 2009 - June 2011
Independent Consultant November 2008 - June 2009
Anthem, Inc. 2001 - 2008
TekSystems 2001 - 2001
Titan Technology Partners 2000 - 2001
Skills
Business Analysis, SDLC, Project Management, Software Development, Process Improvement, Vendor Management, Strategic Planning, Business Intelligence, Data Analysis, Business Process..., Change Management, Requirements Gathering, Team Building, Program Management, Analysis, IT Strategy, Enterprise Architecture, PMP, Forecasting, Training, Leadership, IT Management, Consulting, Business Development, Team Leadership, Healthcare, Analytics, PMO, Risk Management, Software Documentation, Finance, Management, Information Technology, Quality Assurance, Management Consulting, Project Planning, Performance Management, SharePoint, Product Management, Strategy, Integration, Visio, Access, Project Portfolio..., Cross-functional Team..., CRM, Solution Architecture, Requirements Analysis, Business Process, MS Project
Education
Capital University - School of Management 2004 — 2006
MBA, Business Management
The University of Memphis 1985 — 1992
BBA, Marketing
University of Missouri-Kansas City School of Medicine 1982 — 1985
--, Medicine
Sikeston High School 1981 — 1982
Salem High School 1979 — 1981
Anthem June 2015 - Present
Anthem, Inc. December 2014 - June 2015
Wellpoint Anthem September 2011 - December 2014
Families First (Indianapolis, IN) March 2009 - September 2011
Skills
Case Management, Family Therapy, Mental Health Counseling, Mental Health, Psychotherapy, Adolescents, Group Therapy, Community Outreach, Program Development, Crisis Intervention, Nonprofits, Social Services, Public Speaking, Counseling Psychology, Psychology, Fundraising, PowerPoint, Event Planning, Healthcare, Case Managment
Education
Indiana Wesleyan University 2004 — 2007
Master of Arts (MA), Mental Health Counseling/Counselor
Indiana University Bloomington 1999 — 2003
Bachelor of Science (B.S.), Public Management
Capella University
Doctor of Philosophy (PhD), Social and Community Services/ Human Service, 3.6
Anthem, Inc. June 2014 - Present
Kindred Healthcare April 2011 - May 2014
Indiana University Health (Clarian Health Partners) May 2008 - April 2011
Centene Corporation April 2007 - May 2008
Centene Corporation - Managed Health Services of Indiana May 2005 - April 2007
Select Medical Corporation 2003 - 2004
Skills
New Business Development, Provider Network..., Provider Relations, Managed Care, Medicaid Managed Care, Physicians, Healthcare, Contract Negotiation, Cerner, HIPAA, Medicare, Medicaid, Medical Billing, Physician Relations, Revenue Cycle, Training, Healthcare Industry, Network Development, Hospitals, Credentialing, Healthcare Management, Disease Management, Healthcare Consulting, PPO, HMO, Recruiting, Healthcare Information..., Health Insurance
Education
Purdue University 2013 — 2014
Certified
Central Michigan University 1997 — 1998
Master's Degree
Anthem, Inc. October 2013 - Present
Anthem, Inc. July 2008 - October 2013
Anthem, Inc. January 2007 - July 2008
Anthem, Inc. March 2003 - January 2007
Anthem, Inc. May 1999 - March 2003
Anthem, Inc. May 1997 - May 1999
HealthSource Georgia 1996 - 1997
Copley Hospital October 1993 - May 1996
Skills
Health Insurance, Account Management, Marketing, Insurance, Employee Benefits, Medicare, Healthcare, Strategic Planning, Market Planning, Strategy, Managed Care, Analysis, Vendor Management, Business Analysis, Medicaid, Process Improvement, Leadership, Microsoft Excel, Health Savings Accounts, Healthcare Industry
Education
Castleton University 1989 — 1993
B.S., Business Administration, Marketing
Anthem, Inc. 2006 - Present
WellPoint November 2003 - December 2005
Blue Cross Blue Shield of Wisconsin/United Government Services September 2001 - November 2003
Blue Cross Blue Shield of Wisconsin/United Government Services July 1997 - August 2001
Blue Cross Blue Shield of Wisconsin October 1996 - July 1997
Blue Cross Blue Shield of Wisconsin January 1993 - October 1996
Skills
Strategic HR Leadership, Organizational Design..., Succession Planning, Talent Management, Mergers and Acquisitions, Employee Engagement, Employee Relations, HR Metrics, Talent Acquisition, Compensation and Total..., Strategic Sourcing, Deferred Compensation, Strategic Leadership
Education
Cardinal Stritch University
Bachelor of Science (BS), Business Management, emphasis in Human Resources Management
Anthem, Inc. January 2015 - Present
Optum United Health Group September 2009 - November 2014
ITT Technical Institute July 2006 - February 2008
Ingram Book Company October 2000 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Program Management, Community Outreach, Public Relations
Education
Capella University 2010 — 2012
Master of Counseling Studies, General Counseling Studies
University of Southern Mississippi 1997 — 2000
Bachelor of Arts (B.A.), English/Communications
Anthem, Inc. June 1999 - Present
Wellpoint, Inc. August 2009 - September 2010
Skills
Violin, Healthcare, Data Analysis, Health Insurance, Project Management, Analysis, Leadership Development, PowerPoint, Microsoft Office, Healthcare Management, Microsoft Excel, Organizational..., Outlook, Event Planning, Microsoft Word, Research, Public Speaking, Behavior Change, Customer Service, HIPAA, Access, Medicare, Disease Management, Medicaid, Leadership, Process Improvement, Visio
Education
California State University-Northridge
Bachelor, Microbiology
Walden University
Masters of Science, Public Health
Anthem, Inc. December 2009 - Present
WellPoint March 2007 - November 2009
WellPoint July 2004 - February 2007
WellPoint March 2002 - June 2004
WellPoint October 1999 - February 2002
Health Net 1992 - 1999
Health Net 1992 - 1996
Skills
Writing, Editing, Project Management, Proofreading, Newsletters, Internal Communications, Marketing Communications, Marketing, Strategic Communications, Corporate Communications, Brochures, B2B, Email Marketing, Integrated Marketing, Press Releases
Education
California State University-Northridge 1981 — 1986
Bachelor of Arts, Journalism
California State University-Northridge 1981 — 1986
Bachelor of Arts, Journalism
Anthem, Inc. March 2014 - Present
Consolidated Health Services (Contracted) May 2013 - January 2014
Healthbridge December 2011 - May 2013
Afidence 2008 - 2011
Cincinnati Weight Loss Center September 2007 - April 2008
TriHealth October 2005 - September 2007
Hewlett-Packard August 2003 - October 2005
Procter & Gamble February 1998 - August 2003
West Chester Fire Department 1993 - 1998
Skills
Healthcare, Process Improvement, Vendor Management, Contract Negotiations, Budgeting, Business Strategy, Consultancy, Documentation, Strategic Planning, Compliance, Problem Solving, Program Management, Customer Relations, Business Analysis, Healthcare IT, Data Analysis, Team Building, Change Management, Requirements Analysis, Business Planning, Public Speaking, Team Leadership, Access, Quality Assurance, Microsoft Office, SharePoint, Customer Service, Mentoring, Team Management, Operations Management, Integration, Business Intelligence, Healthcare Information..., Hospitals, Analysis, Software Documentation, Leadership, HIPAA, Start-ups, Project Management, Management Consulting, Information Technology, EHR, IT Management, Business Process, Entrepreneurship, Consulting, Testing, Cross-functional Team..., Management
Education
University of Cincinnati 1992 — 2004
BS, Information Technology
Cincinnati State Technical and Community College 2010 — 2011
HITECH Certification Practice Workflow and Information Management Redesign Specialist, Healthcare Technology
Xavier University 2005 — 2007
Graduate Certificate, Healthcare Administration Services
Moeller High School 1988 — 1992
High School
Yale New Haven Health November 2008 - Present
Columbia University June 2007 - October 2008
Anthem, Inc. January 1994 - August 2006
Skills
Insurance, Risk Management, Underwriting, Enterprise Risk..., Workers Compensation, Claims Management, Financial Risk, Claim, Property & Casualty..., Commercial Insurance, Professional Liability, Brokers, Alternative Risk..., Project Management, Contractual Risk..., Contractual Insurance..., Risk Analysis
Education
Central Connecticut State University
B.A, Political Science, Philosophy
Sheehan High School
World Financial Group (WFG) April 2015 - Present
Anthem, Inc. October 2006 - Present
Kiki For Keeps, LLC March 2003 - December 2005
AGBU MD School October 2001 - June 2002
Skills
Healthcare, Education, Interpersonal..., Teaching, Teaching English as a..., Listening to customers, Microsoft Office, Time Management, Hospitals, Health Insurance, Data Entry, Staff Development, Access, Training, Leadership, Management, Public Relations, Public Speaking, Sales, Social Media, Research, Event Planning, Nonprofits, Microsoft Word, Microsoft Excel, Customer Service, Community Outreach, Marketing, Social Networking, Team Building, PowerPoint, Marketing Strategy
Education
Univeristy of Phoenix 2011 — 2015
Masters, Public Administration
California State University-Northridge 1988 — 1997
B.A., English
Glendale Community College 1985 — 1988
None, General Education courses
Ojai Food Taxi July 2015 - Present
Anthem, Inc. August 2008 - Present
Ventura County Rainbow Alliance January 2009 - January 2010
No on Proposition 8 Campaign September 2008 - November 2008
WellPoint May 2007 - August 2008
WellPoint October 2004 - May 2007
WellPoint August 2002 - October 2004
Skills
50 wpm, Highly Analytical, Writing Skills, Nonprofits, Analytical Skills, Training, Access, HIPAA, Case Management
Education
Marylhurst University 2006 — 2009
MBA, Nonprofit Management
CSUN 2002 — 2006
BA, Women's Studies with a concentration in Social Work and Welfare
University of Judaism 2000 — 2001
Study abroad program
Aflac July 2015 - Present
Anthem, Inc. July 2013 - August 2015
WellPoint October 2009 - June 2013
BancTec May 2008 - October 2009
Banctec, Cross Country Plaza May 2008 - October 2009
TSYS April 2007 - May 2008
Skills
Health Insurance, Team Leadership, Inventory Management, ICD-9-CM, Microsoft Office, Claims Resolution, Customer Escalation..., Six Thinking Hats, Escalation Resolution, SharePoint, Data Analysis, Quality Auditing, Leading Meetings, Employee Training, Typing, Process Improvement, Microsoft Excel, ICD-10, Medical Terminology, Analytics, Access, Databases, Insurance, Training, Business Analysis, Claim, Call Centers, Medicare, Employee Benefits
Education
Chattahoochee Valley Community College 2006 — 2007
TEKsystems August 2015 - Present
Anthem, Inc. June 2015 - August 2015
Makemie Woods Camp and Retreat Center June 2014 - August 2014
Moe's Southwest Grill October 2013 - April 2014
Makemie Woods Camp and Retreat Center June 2013 - August 2013
Skills
Java, Programming, C++, HTML, JavaScript, Lua, SQL, Database Administration, Build Automation, Continuous Integration, Continuous Delivery, Android Development, Mobile Applications, Jenkins
Education
Christopher Newport University 2013 — 2017
Management Information Systems and Services
Anthem, Inc. July 2015 - Present
Anthem, Inc. April 2014 - July 2015
Amerigroup Corporation July 2011 - April 2014
Amerigroup Corporation August 2009 - July 2011
Skills
Healthcare, Microsoft Office, Training, Public Speaking, Dreamweaver, Technical Writing, Research, Editing, Data Analysis, Microsoft Word, Microsoft Excel, Event Management, Event Planning, Team Building, Creative Writing, HTML, Outlook, Photoshop, Data Entry, Customer Service, Social Media, Nonprofits
Education
Old Dominion University 2008 — 2010
Elementary Education and Teaching
Christopher Newport University 2004 — 2008
Bachelor of Arts (B.A.), Theater
Anthem, Inc. April 2014 - Present
Anthem, Inc. December 2008 - March 2014
Washington Mutual Card Services January 2007 - October 2008
Wells Fargo Financial June 2006 - December 2006
Macy's June 2005 - June 2006
Verizon Wireless March 2004 - May 2005
Washington Mutual Card Services March 2001 - February 2004
Blue Shield of California October 1997 - February 2001
Skills
Process Improvement, Call Centers, Training, Vendor Management, Team Building, Sales, Customer Service, Data Analysis, Management, Coaching, Call Center, Banking, Strategic Planning, Performance Management, Budgets, Health Insurance, Healthcare, Human Resources, Sales Management, Customer Satisfaction, Insurance, Business Analysis, Marketing, Program Management, Six Sigma Yellow Belt
Education
University of Phoenix 1999 — 2001
MBA, Business Management
California State University-Northridge 1996 — 1998
Bachelors of Science, Environmental and Occupational Health
Anthem, Inc. June 2011 - Present
Boost Fitness December 2008 - 2013
Hamilton Beach Brands, Inc. August 2008 - June 2011
Richmond Trademark Realty July 2006 - April 2008
Cheryl's 1-800-FLOWERS.COM October 2003 - November 2005
L Brands February 2002 - October 2003
L Brands February 2001 - January 2002
Skills
Product Development, Consumer Products, Retail, Marketing, Cross-functional Team..., Marketing Strategy, Integrated Marketing, Market Planning, Sales, Leadership, Product Launch, Management, Brand Development, Training, Brand Management, Strategy, Marketing Communications, Digital Marketing, Creative Direction, Business Development, Product Marketing, Advertising, Market Research, Competitive Analysis, Selling, Marketing Management, Project Management, Marketing Research, Email Marketing, Customer Insight, Market Analysis
Education
Cedarville University 1996 — 2000
B.S. Marketing, Marketing Management
McDonogh School 1984 — 1996
Anthem, Inc. July 2015 - Present
Syntel January 2015 - Present
Optum May 2015 - July 2015
Anthem, Inc. January 2015 - May 2015
Cognizant Technology Solutions July 2014 - January 2015
Blue Shield of California April 2012 - January 2015
Cognizant Technology Solutions May 2012 - July 2014
Cognizant Technology Solutions September 2011 - May 2012
Presbyterian Health Plan August 2011 - April 2012
Cognizant Technology Solutions May 2011 - September 2011
Skills
Business Objects, Crystal Reports, SQL, Project Management, Trizetto, FACETS, Facets Consulting, Healthcare Consulting, Healthcare Information..., COSMOS, Fieldglass, HIPAA, Trizetto HIPAA Gateway, Trizetto Facets, EDI, 837I, 837P, 834, Oracle SQL, Oracle Application..., MS Project, MS Query, Claredi, Healthcare, Behavioral Health, Claims, Enrollment, Eligibility, Providers, Commissions, Letters, ID Cards, Capitation, Utilization Management, Benefits, Membership, Testing, System Testing, Manual Testing, User Acceptance Testing, Unit Testing, MS Excel Pivot Tables, Manager, Reviewer, Resource Management, Resource Allocation, Resource Development, Training, Information Technology, Windows Scripting
Education
Stanford University 2014 — 2014
International Policy Studies - Program Management
Carnegie Mellon University - Tepper School of Business 2013 — 2013
Executive Leadership Program
PSG College of Technology 1998 — 2003
BE, SW Mechanical
All Saints Academy August 2012 - Present
Anthem, Inc. 2003 - 2011
Aetna 1997 - 2003
Skills
Analysis, Nonprofits, Data Analysis, Microsoft Excel, Public Speaking, Access, Six Sigma, Customer Service, Teaching, Health Insurance, Key Performance..., Microsoft Office, Social Media, Project Management, Training, Tutoring
Education
Central Connecticut State University 1992 — 1997
Bachelor of Science, Accounting
Central Connecticut State University 1992 — 1997
Bachelor of Science (B.S.), Accounting
Anthem, Inc. August 1999 - Present
Prudential Healthcare 1993 - 1999
Skills
Microsoft Office, Excel, Word, PowerPoint, Photoshop, Administration, Strategic Planning, Illustrator, Production, Graphic Design, InDesign, Microsoft Excel, Microsoft Word, Public Speaking, Customer Service, Research, Editing, Marketing
Education
California State University-Northridge
Bachelor's Degree, Commercial and Advertising Art
Anthem, Inc. June 2012 - Present
Coventry Health Care July 2006 - June 2012
Mutual of Omaha June 2005 - July 2006
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Disability Insurance, Property & Casualty..., Commercial Insurance, Risk Management, Mortgage Lending, Financial Analysis, Life Insurance, Long-term Care, Workers Compensation, Brokers, Claim, Term Life Insurance
Education
Chadron State College 2003 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
Chadron State College 2001 — 2003
Bachelor of Arts (BA), Finance & Economics
University of Wyoming 1999 — 2001
Anthem, Inc. July 2014 - Present
WellPoint August 2006 - Present
WellPoint April 2006 - February 2011
Bella A'More 2000 - 2006
Skills
Process Improvement, Program Management, Managed Care, Vendor Management, Project Planning, Disease Management, Cross-functional Team..., Incentives, Strategy, Business Analysis, Medicare, Strategic Planning, Leadership, Healthcare Information..., Insurance, Management, Healthcare, Project Management, Business Process..., Team Building, Health Insurance
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2007 — 2009
MBA, Business Management
California State University-Northridge
MPH, Masters in Public Health
Burns & Wilcox April 2015 - Present
Anthem, Inc. October 2014 - 2015
Top Design Inc. January 2014 - July 2014
Axianta Financial Partners, INC. December 2012 - March 2014
LeFurn January 2010 - February 2013
Skills
Real Estate, Negotiation, Photoshop, New Business Development, Business Strategy, Investors, Sellers, Investment Properties, Social Networking, Team Building, Marketing Strategy, Real Estate Transactions, REO, Entrepreneurship, FHA, Property, Referrals, Refinance, Finance, Loans, Foreclosures, Selling, Property Management, Investments, Real Estate Development, Mergers, Single Family Homes, Brokerage, First Time Home Buyers, Real Estate Financing, Leases, Residential Homes, Real Estate Economics, Mortgage Lending, Short Sales, Mergers & Acquisitions, Commercial Real Estate, Sales, Small Business, Microsoft Office, Customer Service, Marketing
Education
California State University-Northridge 2011 — 2014
Bachelor's Degree
PwC October 2013 - Present
Anthem June 2012 - October 2013
Anthem, Inc. July 2010 - February 2013
Deloitte Consulting March 2006 - July 2010
BearingPoint December 2004 - March 2006
New Mexico Department of Health April 2004 - December 2004
National Governors Association February 2000 - April 2004
California Department of Public Health May 1998 - January 2000
Skills
Healthcare IT, Program Management, Partnership Development, Public Policy, Medicaid, icd-10, Health Insurance, State Government, Federal Government, Management Consulting, Advocacy, Strategic Planning, Strategic Partnerships, Health Insurance..., State Policy, Affordable Care Act, ICD-10, Healthcare Information..., Strategy, Partnerships, Public Health, Healthcare, Medicare, Management, Policy, Health Policy, Leadership, Risk Management, Business Development, Consulting, Project Management, Process Improvement
Education
California State University-Sacramento 1997 — 1998
Bachelor of Arts (B.A.), Psychology
Anthem, Inc. November 2014 - Present
WellPoint September 2012 - November 2014
Independent March 2007 - May 2013
PSC Industrial Outsourcing, LP July 2009 - March 2010
AZS Corporation February 2005 - January 2007
American Family Insurance June 2002 - January 2005
University of Phoenix March 2001 - January 2004
George Fox University May 1997 - January 2001
US Army January 1986 - January 1997
Skills
Performance Improvement, Human Performance..., Learning Architect, Instructional Design, ADDIE, Adult Education, eLearning, Social Networking, Presenter, Strategic Planning, Social Media, Change Management, Management Consulting, iPhone, Curriculum Design, Learning Management, Needs Analysis, Blended Learning, Leadership Development, Higher Education, Curriculum Development, Organizational..., E-Learning, Healthcare Industry, Affordable Care Act, Performance Management, Instructor-led Training, Training, Leadership, Career Counseling, Public Speaking, Project Management, Staff Development, Workshop Facilitation, Management, Performance Consulting, Coaching, Career Development, Program Management, Training Delivery, Consulting, Learning Management..., Human Resources, Recruiting, Technical Training, Employee Training, Talent Management, Analysis, Conflict Resolution, Succession Planning
Education
Webster University 2012 — 2014
Master of Arts (M.A.)
Capella University 2012 — 2013
No Degree
Webster University 1995 — 1997
Master of Arts (M.A.)
Northwest Nazarene University 1979 — 1990
Bachelor of Arts (B.A.)
Nampa High School 1978 — 1980
National Government Services April 2015 - Present
Anthem, Inc. November 2010 - April 2015
Anthem October 2007 - August 2010
Anthem November 2004 - October 2007
Skills
Information Technology, Customer Service, Leadership, Software Documentation, Business Analysis, Call Centers, Information Technology..., Customer Service..., Customer-focused Service, ITIL v3 Foundations..., Business Strategy, Business Development, Liaison, Leadership Development, Outstanding..., High Organizational..., Information Technology..., life coaching, author, motivational speaker
Education
Capella University 2008 — 2011
Masters of Science, Information Systems - Business Analyst
Indiana University-Purdue University at Indianapolis 2000 — 2004
Bachelor's Degree, Computer Information Technology
Regent University
Masters of Business Administration, Business Administration and Management, General
Anthem, Inc. September 2013 - Present
Sabis Educational Services August 2008 - August 2013
Sabis Educational Services September 2006 - July 2007
Skills
Teacher Training, Employee Training, Instructional Design, Curriculum Development, Teaching English as a..., Elementary Education, Adult Learning..., Organizational Design, Teaching, Training, Adult Education, Curriculum Design, Training Delivery, E-Learning, ESL, Staff Development, Public Speaking, Microsoft Office, Team Building
Education
Capella University 2014 — 2018
Doctor of Education (Ed.D.), Educational Leadership and Administration, General
Walden University 2011 — 2012
Graduate Certificate, Instructional Design
University of Phoenix 2007 — 2009
Master of Education (M.Ed.), Adult Education and Training
Rockhurst University 2002 — 2003
Nursing Education
University of Kansas 1998 — 2001
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Kansas City Kansas Community College 1996 — 1998
Associate of Science (A.S.), Biology/Biological Sciences, General
Anthem, Inc. December 2014 - Present
ACap Asset Management April 2014 - November 2014
Skills
Financial Analysis, Investment Strategies, Financial Reporting, Equity Research, Financial Modeling, Portfolio Management, Portfolio Performance..., Investments, Personal Financial..., Finance, Business Valuation, Corporate Finance, Valuation, Financial Planning, Microsoft Excel, Asset Management, Wealth Management
Education
CSUN 2011 — 2013
Bachelor of Science (B.S.), Finance and Financial Management Services
Anthem, Inc. May 2015 - Present
Amerigroup May 2012 - June 2015
Health Plus November 2006 - May 2012
Health Plus January 2004 - November 2006
Skills
Insurance, Project Management, Organizational..., Communication Skills, Proficient Typing Skills, Customer Service, Microsoft Excel, Macess, PowerPoint, Microsoft Word, Visio, Call Centers, HIPAA, Healthcare, Management, Employee Benefits, Health Insurance, Process Improvement
Education
City University of New York-Brooklyn College 2002 — 2004
Completed one year of Bachelor Degree, Business Administration and Management, General
Kingsborough Community College 1999 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Anthem, Inc. January 2014 - Present
Assurant, Inc. August 2012 - January 2014
WellPoint affiliate: National Government Services, LLC October 2004 - August 2012
Alzheimer's Association of Southeastern Wisconsin October 2006 - October 2011
Robert Half Technology January 2003 - June 2004
Keane May 2000 - October 2002
North Central Consulting 1997 - 1999
Johnson International, Inc 1993 - January 1997
Developmental Disabilities Service Center 1989 - 1993
Skills
Vulnerability Assessment, Vulnerability Management, Process Development, Patch Management, Change Management, SDLC, Risk Assessment, Security, Governance, CISSP, Information Assurance, IT Governance, IT Audit, Penetration Testing, CISA, Enterprise Risk..., Security Assessments, Security Audits, Application Security, Enterprise Architecture, Risk Mitigation, NIST, Security Management, Information Security..., Information Security, Risk Management, Disaster Recovery, Information Security..., ITIL, Security Awareness, HIPAA, Network Security, Security Policy, Process Simulation, Computer Security, Business Continuity, COBIT, Identity Management, CISM, Information Technology, ISO 27001, Computer Forensics, PCI DSS, Software Documentation, CRISC, Data Security, Security Architecture..., Business Process, FISMA, Vulnerability Scanning
Education
Capella University
MS, Information Assurance and Security
Capella University
MS, Public Safety - Criminal Justice
Capella University
BS, Information Technology
University of Wisconsin-Parkside 1989 — 1992
Computer Science
Anthem, Inc. June 2014 - Present
Spear Inc. May 2013 - August 2013
Malvin, Riggins & Company, P.C. September 2012 - April 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Leadership, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java, Essbase, QuickBooks, Statutory Accounting
Education
Christopher Newport University 2010 — 2014
Bachelor of Science (BS), Accounting and Finance
Robinson Secondary Highschool 2006 — 2010
Advanced Diploma
Anthem, Inc. November 2012 - Present
Optima Health 2011 - 2012
Verizon Enterprise Solutions May 1989 - July 2010
Skills
Leadership
Education
Capella University
Master's Degree, Human Services, General
University of Phoenix
Bachelor's Degree, Human Services, General
Anthem, Inc. March 2015 - Present
Cahaba Safeguard Administators October 2014 - February 2015
Cahaba Safeguard Administators October 2013 - October 2014
Prevention and Protection of Abused Children May 2012 - October 2013
Meridian Resource Company, division of WellPoint Inc. November 2011 - October 2013
Meridian Resource, division of WellPoint/Anthem June 2007 - November 2011
City of Pewaukee Police Department July 2006 - March 2007
Skills
Criminal Justice, Child Development, Adolescents, Child Advocacy, Anger Management, Community Outreach, Microsoft Office, Public Speaking, Investigation, Forensic Analysis, Police, Emergency Management, Private Investigations, Management, Customer Service, Criminology, Law Enforcement
Education
University of Wisconsin-Platteville 2009 — 2012
Master of Science, Criminal Justice
Carroll College 2004 — 2007
Bachelor of Science, Criminal Justice
Michigan Technological University 2003 — 2004
Chemistry
Anthem, Inc. September 2014 - Present
Anthem, Inc. October 2007 - September 2014
Anthem, Inc. November 2004 - October 2007
The Regence Group October 2002 - November 2004
Bluegrass Family Health August 2001 - October 2002
Skills
Operational Excellence, Client Liaison, Client Presentation, Auditing, Healthcare, Operating Systems, Business Process, Health Insurance, Managed Care, Medicaid, Medicare, Data Analysis, Access, Requirements Gathering, Product Development, Network Development, Predictive Modeling, Healthcare Management, Disease Management, Cross-functional Team..., Healthcare Industry, Account Management, Software Documentation, HIPAA, Analysis, Quality Improvement, Process Improvement, Strategy, Program Management, Health Policy
Education
The College of William and Mary - The Mason School of Business 2006 — 2008
MBA, Business Administration
Centre College 1997 — 2001
BS, Economics
WellPoint August 1999 - Present
Anthem, Inc. August 1999 - Present
The Signal/Morris Newspapers December 1997 - August 1999
Skills
News Writing, Proposal Writing, Creative Writing, Resume Writing, Speech Writing, Calligraphy, page design and layout
Education
California State University-Northridge 1995 — 1997
Bachelor of Arts (BA), Journalism
Los Angeles Pierce College 1979 — 1982
Associate of Arts (AA), Commercial and Advertising Art
Evolent Health August 2015 - Present
Anthem, Inc. (formerly WellPoint) July 2013 - August 2015
Anthem, Inc. September 2011 - July 2013
Aetna April 2009 - October 2011
Aetna January 2007 - April 2009
Aetna October 2003 - January 2007
Education
University of Maryland 2013 — 2016
Master of Science (MS)
Central Connecticut State University
BS
University of Connecticut
Bachelor of Science (B.S.)
Anthem, Inc. May 2010 - Present
Anthem, Inc. April 2010 - May 2010
PLC Benefit Plan Consulting Services, LLC August 2008 - May 2010
Bravo Health December 2008 - November 2009
CenBen USA, HealthSCOPE Benefits January 2000 - August 2008
Central Benefits Mutual Insurance Company January 1990 - January 2000
Skills
HIPAA, Contract Management, Employee Benefits, Auditing, Compliance, Leadership, Problem Solving, Process Improvement, Health Insurnace, Risk Adjustment, Benefit Materials, Medicare Advantage, Managed Care, Policy, HMO, Program Management, @Risk, Medicare, Healthcare, Training, Strategy, Insurance, Health Insurance, Management, Vendor Management, Performance Management, Health Policy, Provider Relations, Health Care Reform, PPO, Healthcare Industry, Pharmacy Benefit..., Network Development, Medical Coding, Credentialing, Claims Resolution, Medical Compliance, Utilization Management, Revenue Cycle, Disease Management, Project Management
Education
Capital University Law School
Paralegal, Law
The Ohio State University
Bachelor of Arts Degree, English; an emphasis on critical and analytical writing
Anthem, Inc. February 2015 - Present
Anthem, Inc. October 1997 - February 2015
Tri-Gas, Inc. October 1994 - October 1997
BOC Gases February 1992 - October 1994
Frito-Lay, Inc. March 1982 - February 1992
International Harvester August 1979 - July 1981
Skills
Organizational Design, Cultural Transformation, Talent Optimization, Risk Mitigation, Labor Relations, Process Management, Total Rewards Strategies, Organizational..., Benefits Administration, Management, Succession Planning, Organizational..., Strategy, Employee Benefits, Onboarding, Human Resources, Risk Management, Employee Relations, Performance Management, Deferred Compensation, Leadership, Process Improvement, Vendor Management, Change Management, Talent Management, Employee Engagement, Program Management, Culture Change
Education
Weatherhead School of Management at Case Western Reserve University 1978 — 1979
MBA, Industrial Relations
Carnegie Mellon University 1974 — 1978
BS, Administration and Management Science/Economics
Anthem, Inc. October 2014 - 2015
Centene Corporation April 2013 - October 2014
Centene Corporation October 2012 - April 2013
Centene Corporation January 2010 - November 2012
Centene Corporation January 2007 - December 2009
United Health Group 2004 - 2007
Education
Capella University 2008 — 2008
Marycrest College
BSN
Salus University May 2015 - Present
Anthem, Inc. April 2012 - Present
@CareerLand and Tip4EyeDocs January 2012 - Present
Skills
Healthcare, Leadership, Health Policy, Social Media, Clinical Research, Strategy, Optometry, Data Analysis, Healthcare Management, Training, Government, EMR, Program Management, Public Health, Policy Analysis, Management, Medical Devices, Medicine, Ophthalmology, EHR, Survey Design, Strategic Planning, Quantitative Analytics, Sales, Treatment, Marketing, Pediatrics, Product Management, Managed Care, Diabetes, Healthcare Consulting, Team Building, Hospitals, Health, Market Research, Competitive Analysis, Demand-side Management, Marketing Strategy, Nonprofits, Public Speaking, HIPAA, Product Launch, Healthcare Information..., Cross-functional Team..., Career Development..., Career Counseling, Career Development, Career Management, Career Strategist, Quality Assurance
Education
San Francisco State University 2007 — 2010
MPA
CSU Sacramento 1984 — 1989
60 Grad Sem Hrs
Kennedy or McClatchy High School, Sacramento
Toastmasters International
Advanced Communicatior, Bronze
University of California, Berkeley
Doctor of Optometry
University of California, Berkeley
B.S.
Anthem, Inc. January 2014 - Present
WellPoint May 2012 - Present
WellPoint March 2010 - Present
UdderMama 2008 - 2011
Diamond Management and Technology Consultants September 2004 - September 2007
Hewlett-Packard Corporation June 2003 - August 2003
Asahi Bank of California - Imperial Capital Bank July 2001 - June 2002
The Boston Consulting Group September 2000 - June 2001
Japan Exchange and Teaching Programme July 1999 - July 2000
Skills
Strategic Planning, IT Strategy, Market Entry, Marketing Strategy, Research, Industry Analysis, Management Consulting, Business Strategy, Business Planning, Financial Modeling, Analytics, Market Research, Strategy Development, Competitive Analysis, Cross-functional Team..., Financial Analysis, Start-ups, Market Analysis, Strategic Partnerships, Product Strategy, Data Analysis, Business Analysis, Strategy, Mergers & Acquisitions, Entrepreneurship, Leadership, Management, Analysis, Business Development
Education
Carnegie Mellon University - Tepper School of Business
MBA
Marina High School
University of California, Berkeley
BA
WHU – Otto Beisheim School of Management
Master of Business Administration (MBA) Level International Program Completion
Anthem, Inc. December 2014 - Present
University of Maryland University College August 2006 - Present
Capella University 2014 - 2015
Anthem, Inc. March 2014 - December 2014
Anthem, Inc. October 2012 - February 2014
Anthem, Inc. April 2010 - September 2012
Draper & Associates October 2007 - December 2009
U.S. Army, 742d Military Intel BN (NSA) January 2006 - May 2007
U.S. Army, III Corps Communications Direcotrate May 2004 - January 2006
U.S. Army, 57th Signal Battalion April 2003 - June 2004
Skills
Program Management, Business Process..., Leadership, Risk Management, Change Management, Analysis, Project Management, Business Analysis, Management, Strategic Planning, Training, Security, PMP, DoD, Strategy, Leadership Development, Policy, Military, Data Analysis, Operations Management, Managed Care, Security Clearance, Information Assurance, Quality Assurance, Information Technology, Disaster Recovery, Requirements Analysis, Risk Assessment, Information Security, Security Management, Physical Security, SDLC, Emergency Management, Process Improvement, Disease Management, Quality Management, Strategic Leadership, Information Security..., Healthcare, Cross-functional Team..., Team Building, Functional Requirements, Strategic Consulting, Full project lifecycle..., IT Project & Program..., IT Project Lifecycle, Threat & Vulnerability..., IT Effectiveness &..., Scrum, IT Strategy
Education
Capella University 2014 — 2016
Doctor of Philosophy (Ph.D.), Business Administration: Strategy & Innovation
American Military University 2009 — 2010
MA, Security Management
MBA, Business Administration 2003 — 2005
MBA, University of Maryland University College
MS, Management Information Systems 2000 — 2003
MS, University of Maryland University College
BS, Business Management 1988 — 2000
BS, University of Maryland University College
Anthem, Inc. February 2015 - Present
WellPoint September 2014 - Present
SERVPRO of Chesterfield, Tri-Cities & Newport News June 2014 - September 2014
Medical Billing Solutions April 2014 - June 2014
McGuireWoods December 2010 - February 2013
McGuireWoods January 2009 - June 2011
Keystone Builders February 2008 - January 2009
EverDrive, LLC July 2006 - February 2008
LandAmerica January 2004 - July 2006
Bon Secours 2002 - 2004
Skills
Finance, Accounting, Analysis, Program Management, Human Resources, Process Improvement, Executive Management, Business Analysis, Mergers & Acquisitions, Software Documentation, Budgets, Strategic Planning, Access, Auditing, Financial Analysis, Financial Reporting, General Ledger, Microsoft Excel, Microsoft Office, IT Management, Financial Accounting, Software Licensing, Change Management, Business Process..., Accounts Receivable, Start-ups, Data Analysis, Management Consulting, QuickBooks, System Administration, Payroll, Team Building, Invoicing, Business Strategy, Employee Relations, Internal Controls, Performance Management, PowerPoint, Recruiting, Administration, Business Intelligence, Small Business, Employee Benefits, Vendor Management, Accounts Payable
Education
Southern New Hampshire University 2015 — 2016
Master of Business Administration (M.B.A.), Business Intelligence
Christopher Newport University 1993 — 1995
BS, Accounting
Florida College 1991 — 1993
AA, Liberal Arts
Wagner High School 1987 — 1990
N/A, High School/Secondary Diploma Programs
Anthem, Inc. March 2014 - Present
GEMCare Health Plan April 2011 - March 2014
Bermel Inc. June 2009 - February 2011
UnitedHealth Group January 2008 - May 2009
WellPoint August 2005 - January 2008
WellPoint April 2001 - August 2005
WellPoint March 1997 - April 2001
WellPoint April 1995 - April 2001
Skills
Training, Marketing, Product Management, Marketing Strategy, Program Management, Analysis, Call Centers, Customer Retention, Customer Service
Education
California State University-Sacramento 1978 — 1982
Anthem, Inc. November 1998 - Present
Skills
Technical Trainers, Technical Product..., Health Insurance, Coaching, Onboarding, Insurance, HIPAA, Vendor Management, Process Improvement, Employee Benefits, Brokers, Medicare, Life Insurance, Requirements Gathering, Business Analysis, Visio, Call Centers, Claim, Business Process..., Underwriting
Education
California State University-Northridge 2001 — 2004
Moorpark College 1998 — 2001
Associates
Anthem, Inc. January 1997 - Present
Anthem 1997 - Present
Skills
Litigation Management, Health Insurance, Insurance, Claim, Managed Care, Claims Management, Underwriting, Insurance Law, Litigation, Brokers, Employee Benefits, Health Policy
Education
Northern Kentucky University—Salmon P. Chase College of Law 1991 — 1994
Juris Doctor, Law
Centre College 1987 — 1991
BS, Government
Anthem, Inc. Programmer AnalystManaged Care OrganizationMay 2008 - Present
AMERIGROUP Corporation August 2002 - May 2008
Harris Publishing 1997 - 2002
Education
Christopher Newport University 1987 — 1997
Cigna December 2013 - Present
Pathways Consulting Group February 2013 - December 2013
WellPoint January 2009 - December 2012
WellPoint Inc. January 2008 - January 2009
WellPoint April 2006 - January 2008
Anthem, Inc. November 2001 - April 2006
Skills
Vendor Management, IT Strategy, Disaster Recovery, SDLC, IT Management, Enterprise Architecture, IT Service Management, IT Operations, ITIL, Process Improvement, Business Analysis, PMP, Data Center, Project Portfolio..., SharePoint, Service Delivery, Incident Management, Software Project..., Servers, Outsourcing, Visio, Infrastructure, Governance, Change Management, Service Management, IT Outsourcing, Project Management, Enterprise Software, PMO, MS Project, Storage, Business Process..., Solution Architecture, Management, Virtualization, Requirements Analysis, Information Technology, System Deployment, Resource Management, Integration, Sla, Databases, Cloud Computing, Security, Business Intelligence, Citrix
Education
Central Connecticut State University 1989 — 1995
BS, Business
Anthem, Inc. July 2009 - Present
AppleOne June 2008 - March 2009
Ascent Media April 2002 - January 2008
AT&T Wireless January 2001 - April 2002
AT&T July 1980 - August 2000
Skills
Operations Management, Call Center, Process Improvement, Marketing Strategy, Sales Management, Manufacturing Operations, Quality Improvement..., Call Centers, Coaching, Recruiting, Training, Strategy, Program Management, CRM, Analysis, Start-ups, Project Planning, Sales, Telecommunications, Team Building, Cross-functional Team..., Leadership
Education
University of Phoenix 2010 — 2011
MBA, Business Administration and Management, General, 3.97
California State University-Northridge
B.S., Business Administration
Anthem, Inc. September 2006 - Present
MetLife 2002 - September 2006
MetLife 2002 - September 2006
Delta Dental of California October 1993 - May 2002
Delta Dental of California January 1991 - October 1993
Delta Dental of California January 1988 - January 1991
Skills
Strategic Planning, Product Development, Product Management, Managed Care, Team Building, Process Improvement, Vendor Management, Business Analysis, Marketing Strategy, Data Analysis, Cross-functional Team..., Business Strategy, Sales Management, Market Research, Competitive Analysis, Business Planning, Health Insurance, Change Management, New Business Development, Insurance, Team Leadership, Process Development, Dental, Employee Benefits, Product Marketing, Healthcare, Problem Solving, Medicare, Account Management, Dentistry, Health Savings Accounts, Sales, Leadership, Underwriting, Program Management, Health Care Reform, Strategy, Risk Management
Education
Golden Gate University 1990 — 1993
Master of Business Administration (M.B.A.), Marketing
California State University-Sacramento 1981 — 1987
Bachelor’s Degree, Management Information Systems (MIS)/Marketing/Management
Anthem, Inc. January 2013 - September 2015
WellPoint October 2006 - December 2012
American College of Radiology 2000 - 2003
HealthCare Management Services, Inc. March 1997 - May 1998
Skills
Process Improvement, Data Analysis, Requirements Gathering, Project Management, Business Requirements, Business Process...
Education
California State University-Northridge 1980 — 1985
Bachelor of Science, Business/Office Administration
Cleveland High School 1977 — 1980
Anthem, Inc. July 2014 - Present
Apparatus July 2008 - July 2014
Sallie Mae November 2006 - July 2008
Sallie Mae September 2004 - November 2006
Sallie Mae April 2003 - September 2004
Mailcode April 1997 - April 2003
Mailcode May 1996 - April 1997
Skills
Active Directory, Windows Server, Network Security, vSphere, VMware
Education
Capitol College
M.S., Network Security (Information Assurance)
Purdue University
B.S., Computer Technology
Anthem National Accounts April 2007 - Present
Anthem National Accounts September 2006 - April 2007
ERA Software Systems April 2006 - August 2006
Anthem, Inc. August 2004 - April 2006
Skills
Health Insurance, Employee Benefits, Insurance, Managed Care, Underwriting, HIPAA, Vendor Management, Account Management, Process Improvement, Benefits Administration, COBRA, Medicare, Brokers
Education
California State University-Northridge 2002 — 2005
B.S., Information Systems
Anthem, Inc. October 2010 - Present
Anthem, Inc. May 2006 - October 2010
Anthem, Inc. February 2001 - April 2006
Skills
Financial Reporting, Financial Analysis, Strategic Financial..., Sarbanes-Oxley Act, Health Insurance, Essbase, Finance, Forecasting, Hyperion Enterprise, Managerial Finance, GAAP, Process Improvement, Financial Modeling, Financial Forecasting, Cost Accounting, Variance Analysis, Internal Controls
Education
California State University, Northridge
Bachelor of Science: Business Administration, Accounting and Finance
California State University-Northridge
Master, Business Administration
Anthem, Inc. 2015 - Present
RBN Consulting Corporation 2013 - Present
Corelink Administrative Solutions 2014 - 2015
UnitedHealth Group 2014 - 2015
WellPoint 2013 - 2014
United Health Group 2010 - 2013
Wyde 2010 - 2011
Blue Cross Blue Shield of Minnesota 2001 - 2010
U.S. Marine Corps 1997 - 2001
Skills
Requirements Analysis, Data Warehousing, SDLC, Business Analysis, Visio, Business Intelligence, Agile Methodologies, Business Requirements, Integration, DB2, Master Data Management, Data Analysis, SQL, Healthcare, Enterprise Architecture, Security, Oracle, Project Management, Systems Analysis, ETL, Architecture, Teradata, Microsoft SQL Server, Greenplum, Big Data, NoSQL, Hadoop, Metadata, Change Data Capture, Sybase, Apache Hadoop, Pivotal, Cloudera, Hortonworks, MapR, Business Architecture, Business Strategy, Product Evangelism
Education
Cardinal Stritch University 2001 — 2004
Bachelors, Business Administration
Anthem, Inc. September 2002 - Present
O'Brien Estate September 2010 - August 2011
Grant Thornton August 1999 - September 2002
Skills
Internal Controls, SOX 404, Financial Reporting, Hyperion Enterprise, SAS70, GAAP, Financial Analysis, Essbase, Auditing, Financial Modeling, Accounting, US GAAP, Finance, Health Insurance, Variance Analysis, Forecasting, Internal Audit, Executive Management, Budgets, Sarbanes-Oxley Act, Business Process...
Education
Sonoma State University School of Business and Economics 2015 — 2016
Master of Business Administration (MBA), Wine Business
Napa Valley College 2010 — 2013
Marketing Certificate, Wine Industry, 4.0
California State University-Northridge 1994 — 1999
BS/BS, Accountancy and Finance
Anthem, Inc. January 2014 - Present
WellPoint October 2012 - January 2014
WellPoint October 2010 - October 2012
WellPoint May 2010 - November 2010
Concord April 2008 - May 2010
Humana January 2007 - April 2008
OCI August 2004 - January 2007
ING 2001 - 2004
Skills
Business Analysis, Project Management, Onboarding, Vendor Management, SDLC, Process Improvement, Requirements Gathering, Program Management, Business Intelligence, IT Strategy, Project Portfolio..., Requirements Analysis, PMO, Business Process..., Change Management, SharePoint, Enterprise Architecture, Management Consulting, Talent Management, Account Management, Management, Analytics, Coaching, Training, Resource Management, Strategy, Software Development, PMP, Consulting
Education
Cardinal Stritch University 2002 — 2004
Bachelors, Information Technology
Anthem, Inc. 2008 - Present
ING 2004 - 2008
OptumInsight 2000 - 2001
Anthem 1996 - 2000
Skills
Financial Analysis, Project Management, Business Strategy, Insurance, Microsoft Excel, Business Analysis, Process Improvement, Microsoft Office, Business Process..., Change Management, Research, Data Warehousing, Analytics, Decision Analysis, SQL, Statistical Reporting, Metrics Reporting, Metrics Definition, Performance Metrics, Report Design, Data Modeling, Mathematical Modeling, Analysis, Team Leadership, Leadership, Health Insurance, Business Intelligence
Education
University of Colorado at Denver 2010 — 2015
M.S., Business Analytics
California State University-Northridge 1983 — 1988
B.S., Applied Mathematics: Statistics
Anthem, Inc. October 2014 - Present
Health Net of California February 2006 - October 2014
Creative Channel Services August 1997 - August 2005
Skills
Marketing Communications, Direct Marketing, Project Management, Health Insurance, Social Media, Marketing, Mentoring Of Staff, Website content...
Education
B.A. 1986 — 1991
Bachelor's Degree
California State University-Northridge
Policial Science (emphasis in International Relations/Comparative Government)
Anthem, Inc. 2013 - Present
Coventry Health Care 2011 - 2012
APS Healthcare August 2009 - 2011
UnitedHealth Group September 2000 - August 2009
Optum / UnitedHealth Group September 2000 - August 2009
Paradigm Management Services January 1996 - August 2000
Skills
Health Insurance, Disease Management, Healthcare, Managed Care, Medicare, Medicaid, Analytics, Econometrics, HIPAA, Healthcare Information..., Healthcare Consulting, Healthcare Management, Healthcare Industry, Leadership, Data Analysis, Management
Education
California State University-Sacramento 1986 — 1990
BA, Government
Anthem, Inc. August 2013 - Present
CEI (ceiamerica.com) May 2012 - August 2013
HealthWyse April 2007 - May 2012
Lowell General Hospital January 2008 - April 2009
Fallon Community Health Plan January 2005 - January 2009
US Navy 1986 - 2000
Skills
Strategic Planning &..., Project Management, Performance Management, Change Management, Client Relations, Presentations, Team Leadership &..., Quantitative &..., Communications & Public..., Healthcare, Healthcare Management, Healthcare IT, HIPAA, Dream Team, Microsoft Projects, Microsoft Office, Documentation, Client, Healthcare Information..., Strategic Planning, Program Management, Management, Software Documentation, Operations Management, Project Planning, Process Improvement, Informatics
Education
Capella University 2007 — 2011
Ph.D, HealthCare Administration
Western New England College 2005 — 2007
MBA, Healthcare Administration
Anthem, Inc. June 2013 - Present
WellPoint September 2009 - Present
WellPoint August 2009 - October 2009
WellPoint May 2007 - August 2009
WellPoint April 2006 - May 2007
Kavlico Corporation January 2005 - April 2006
Kids Art January 2003 - May 2005
Deloitte & Touche Tax Technologies 2002 - 2003
Skills
Teradata, Microsoft Excel, VBA, SQL, SAS, Data Warehousing, Microsoft Word
Education
California State University-Northridge
B.S., Computer Science
Anthem, Inc. September 2015 - Present
TEKsystems March 2015 - September 2015
City of Chesapeake August 2012 - February 2015
ipConfigure June 2010 - August 2012
Old Dominion University October 2007 - June 2010
Christian Broadcasting Network May 2007 - October 2007
Christopher Newport University August 2003 - May 2007
Skills
Troubleshooting, Microsoft Office, Customer Relations, SQL, C#, Problem Solving, Databases, Windows, Team Leadership, Customer Service, Access, SQL Server, Excel, Operating Systems, System Administration, Programming, Public Speaking, Documentation, Active Directory, Program Management, Systems Analysis, Management, Analysis, Network Administration, VMware, Project Management, SharePoint, Network Security, Security, Database Design, Microsoft SQL Server, Computer Hardware, C++, Database Administration, Windows Server, Software Documentation, Windows 7, Data Analysis, HTML, Testing, Training, Networking, Microsoft Excel, Integration, Java, Visio, Web Development, Software Development, Technical Support, Hardware
Education
Christopher Newport University 2003 — 2007
BA, History w/ Minor Psychology
Rustburg High School
Anthem, Inc. October 2014 - Present
UnitedHealth Group June 2014 - October 2014
UnitedHealth Group January 2014 - June 2014
UnitedHealth Group December 2012 - June 2014
Desert Oasis Healthcare May 1999 - December 2012
EZWRUG 2006 - 2009
Skills
Healthcare, Team Building, Process Scheduler, Outlook, Public Speaking, NextGen, McKesson, Microsoft Office, Crystal Reports, Project Management, Data Analysis, Microsoft Excel, Budgets, Coaching, Policy, Analysis, Program Management, Research, Employee Relations, Customer Service, Business Analysis, Event Planning, PowerPoint, Management, Medical Billing, Microsoft Word, Software Documentation, Medicaid, Access
Education
Western Governors University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Cerro Coso Community College 2007 — 2010
Associate's degree, Business Administration and Management, General
Anthem, Inc. November 2008 - Present
L.A. County Regional Center (Volunteer) 2008 - Present
SynerMed, Inc 1998 - 2008
VHA West Coast 1995 - 2000
HCm/Avega 1995 - 1998
Northridge Hospital Medical Center 1990 - 1995
Skills
Health Insurance, SDLC, Business Analysis, Insurance, Requirements Gathering, Medicaid, Managed Care, Healthcare Information..., Healthcare, Medicare, Healthcare Industry, HIPAA, Program Management, Quality Improvement, Health Policy, Hospitals, Revenue Cycle, Medical Billing
Education
California State University-Northridge
Master's degree, Health/Health Care Administration/Management
Central Connecticut State University
UCONN
Bachelor's degree, Health/Health Care Administration/Management
rockville high school
Anthem, Inc. November 2013 - Present
VA Greater Los Angeles Healthcare System August 2011 - August 2013
Mathematical Association of America May 2010 - June 2011
Columbia St. Mary's May 2009 - June 2011
Cardinal Stritch University August 2007 - May 2011
Education
Cardinal Stritch University 2007 — 2011
Bachelors of Arts, Mangement Information Systems
Anthem, Inc. January 2015 - Present
Emory Healthcare October 2013 - January 2015
Independence Care System March 2012 - September 2013
Amerigroup March 2010 - March 2012
Health Plus January 2004 - March 2010
Skills
Medicare, Managed Care, Healthcare, Medicaid, Healthcare Management, Quality Assurance, Claims Resolution, HIPAA, DOH, Contract Negotiation, Contract Management, Presentations, Field Work, Field Supervision, Provider Network..., Credentialing, Provider Enrollment, Provider Relations, Strategic Planning, Leadership, Medical Terminology, Healthcare Industry, Network Development, Health Policy, Disease Management, HMO, Utilization Management, Revenue Cycle, Physician Relations, Medical Coding, NCQA, Medicare/Medicaid..., Quality Improvement, Medical Compliance, JCAHO, Healthcare Reimbursement, Medicaid Managed Care, Training, Health Insurance, Medicare Part D, HEDIS, Medical Billing
Education
John Jay College of Criminal Justice 2008 — 2012
Master's degree, Public Administration (Management and Operations)
Brooklyn College 1998 — 2003
Bachelor of Arts (B.A.), Political Science
Anthem, Inc. July 2014 - Present
Lincoln Financial Group 2009 - July 2014
Mutual of Omaha 1992 - 2009
Education
California State University-Northridge 1997 — 2000
Master of Business Administration (M.B.A.)
California State University-Northridge 1987 — 1992
Bachelor's Degree, Accounting and Finance
Anthem, Inc. April 2013 - Present
DeCare Dental April 2001 - April 2013
Delta Dental of Minnesota August 1997 - April 2001
Skills
HIPAA, Software Documentation, Process Improvement, Insurance, Health Insurance, Coaching, Policy, Employee Benefits, Call Centers, Claim, Team Building, Healthcare, Business Analysis, Customer Service, Access, Project Management, Strategic Planning, Underwriting, Analysis
Education
Rasmussen College 1998 — 2000
Business Administration and Management, General
Hennepin Technical College
Pre-Nursing Studies
Central Lakes College
Tourism and Travel Services Management
Anthem, Inc. January 2006 - Present
Amerigroup Corporation January 2006 - Present
Amerigroup 2006 - Present
Blue Cross Blue Shield of GA November 2002 - September 2005
CIGNA Healthcare June 1999 - October 2002
Skills
Home Care, Managed Care, Medicare, Clinical Research, Case Managment, Utilization Management, Outlook, Software Documentation, Coaching, Hospitals, Patient Safety, Healthcare Consulting, Leadership Development, Utilization Review, Credentialing, Medicine, Healthcare, Medicaid, Disease Management, Network Development, Training, Leadership, Quality Improvement, PPO, HIPAA, HMO, Team Building, Performance Improvement, Healthcare Industry, Healthcare Information..., EMR, Physician Relations, Nursing, Health Insurance, Healthcare Management, EHR, Provider Relations, NCQA, Medicaid Managed Care, Health Policy, Case Management, Behavioral Health, ICU
Education
Chattanooga State College
Associates, Nursing
Chattanooga State Community College
Anthem, Inc. July 2015 - Present
Anthem, Inc. May 2013 - July 2015
WellPoint March 2011 - May 2013
Western & Southern Financial Group February 2007 - February 2011
Skills
Sales Management, Insurance, Customer Service, Negotiation, Strategic Planning, Market Research, Microsoft Office, Fixed Annuities, Cold Calling, Term Life Insurance, Life Insurance, Sales, Account Management, Social Media Marketing, Network Marketing..., Autoresponders, Keyword Generation, Conversion Tracking, SEO, Marketing for Small..., Facebook Fan Page..., Facebook Fan Page..., Email Marketing, Online Lead Generation, Leadership, Team Leadership, Call Centers, Employee Benefits, Health Insurance, Marketing, Mortgage Lending, Sales Operations, Business Development
Education
Cincinnati State Technical and Community College 2010 — 2013
Associate's degree, Business Management, 3.755
Wittenberg University 1994 — 1996
Anthem, Inc. January 2015 - Present
Snow Companies April 2012 - July 2014
Ferguson Enterprises January 2011 - April 2012
Nestle USA May 2007 - October 2010
Salomon Smith Barney January 2007 - May 2007
Skills
Sales, Process Improvement, Sales Operations, Leadership, Management, Budgets, Marketing, Selling, Training, Competitive Analysis, Pricing, Marketing Communications, Purchasing, New Business Development, Account Management, Microsoft Excel, Marketing Strategy, Analysis, Access, Cold Calling, Pharmaceutical Industry, Project Management, Patient Advocacy, Superior Client Service, Salesforce.com, Negotiation, Strategy, Client Services, Inventory Management, Strategic Planning
Education
California University of Pennsylvania 2008 — 2010
Masters, Masters of Business Adminstration, 3.4
Penn State University 2003 — 2007
Bachelors, Marketing, 3.0
Anthem, Inc. January 2000 - Present
Skills
Insurance, Medicare, Health Insurance, Process Improvement, Healthcare, Leadership, Management
Education
California State University-Northridge
Bachelor’s Degree, Health/Health Care Administration/Management
Traci Lynn Fashion Jewelry November 2014 - Present
DeVry Inc. June 2010 - Present
Kaplan University January 2009 - Present
Anthem, Inc. June 2006 - Present
Trainers 4 Life May 2006 - Present
Skills
Healthcare Management, Healthcare, Healthcare Information..., Adult Education, Medicaid, Health Policy, Managed Care, Health Information..., Health Education, Medicare, Healthcare Industry, College Teaching, Distance Learning, Curriculum Development, Health Insurance, Test Management, System Testing, Systems Analysis, Software Documentation, Data Analysis, Strategic Planning, Leadership, Great Motivator, Contractors, Instructional Technology, Visio, SharePoint, Instructor-led Training, Quality Improvement, ADDIE, Nursing, Staff Development, Nursing Education, Process Improvement, Medical Records, Medical Coding, Health Promotion, Medical Billing, Medical Terminology, Cpr Certified, Critical Thinking, Creativity, Testing, SDLC, MS Project, HIPAA, Training, Requirements Analysis, Test Planning, EHR
Education
Capella University 2015 — 2019
Doctor of Health Administration, Health Administration: Health Policy and Advocacy
ASTQB, Inc. ISTQB Certification in U.S. 2015 — 2015
ASTQB-Certified, ISTQB Foundation Level Certification (CTFL)
Kaplan University 2013 — 2014
Master of Science in Education, Instructional Technology
University of Phoenix 2006 — 2007
Master, Health Administration
University of Phoenix 2003 — 2005
BS, Health Administration
Northeastern Technical College 1994 — 1996
Diploma, Licensed Practical Nurse
Anthem, Inc. 2015 - Present
Anthem January 2013 - March 2013
Red Robin December 2005 - December 2012
Anthem July 2011 - February 2012
Skills
Customer Service, Leadership, Data Entry, Teamwork, Team Building, Public Speaking, Microsoft Excel, Training, PowerPoint, Microsoft Word
Education
California State University-Northridge 2009 — 2010
BS, Management
Anthem, Inc. August 2009 - Present
United Healthcare October 2012 - May 2013
Skills
Customer Service, Medicare, Claim, Microsoft Excel, Microsoft Office, Team Building, Teamwork, Insurance, Process Improvement, Outlook, Healthcare, Call Centers, Data Entry
Education
Cincinnati State Technical and Community College 2011 — 2013
Baking and Pastry Arts/Baker/Pastry Chef
Anthem, Inc. October 2014 - Present
Anthem, Inc. May 2013 - October 2014
Skills
Actuarial Science, Insurance, Reinsurance, Life Insurance, Health Insurance, Microsoft Excel, Mathematics, Data Analysis, Actuarial Pricing, Statistics
Education
Central Connecticut State University 2007 — 2010
Bachelor of Arts (B.A.), Mathematics with specialization in Actuarial Science
Anthem, Inc. 2012 - Present
WellPoint December 2007 - October 2012
Empire Blue Cross Blue Shield December 2004 - December 2007
Skills
Medicare, Medicaid, Managed Care, Healthcare, Process Improvement, Healthcare Management, Health Insurance, Insurance, HIPAA, Customer Service, Claim, Outlook, Team Building, Performance Management, Vendor Management, Provider Relations, Management
Education
Central Michigan University 2009 — 2011
Masters Degree, Healthcare Administration
City University of New York 1994 — 2001
Bachelor of Science, Accounting
Anthem, Inc. June 2013 - Present
WellPoint January 2011 - June 2013
WellPoint June 2010 - January 2011
Skills
Programming, COBOL, VB.NET, Visual Basic, Visio, ASP.NET, SharePoint, SQL, Access, Business Analysis, HTML, Business Intelligence, XP, Data Analysis, Outlook, SAP BI, ITIL Certified, Webi, Microsoft Excel, PowerPoint, Microsoft Word, Inventory System, Health Insurance, Insurance, Health Policy, Healthcare, Health Information..., barometerIT, SDLC, Data Warehousing, Software Documentation, Crystal Reports, SSIS, SSRS, MS Project, Leadership, Business Process, Requirements Gathering, Project Management, Microsoft SQL Server, Requirements Analysis, Integration, Process Improvement, Information Technology, IT Strategy, Microsoft Office
Education
Central Connecticut State University 2007 — 2011
Business, Managerment Information Systems
Anthem, Inc. June 2015 - Present
Anthem Blue Cross July 1998 - Present
Skills
Claim, Claims Management, Insurance, Health Insurance, Liability, Claims Handling
Education
CSUN 1985 — 1990
B.S, MATH
Anthem, Inc. October 2010 - Present
Unicare January 1999 - October 2010
Wellpoint Health Networks April 1986 - December 1998
Blue Cross of California October 1984 - April 1986
Skills
Insurance, SQL, Process Improvement, Management, Project Management, Microsoft Office, Leadership, Visio, Business Requirements, SharePoint, HIPAA
Education
Los Angeles Pierce College 1987 — 1989
Chemeketa Community College 1982 — 1983
University of Oregon 1980 — 1981
Anthem, Inc. January 2013 - Present
West Hills 2006 - December 2012
AstraZeneca June 2004 - January 2006
GlaxoSmithKline July 2000 - June 2004
SmithKline Beecham June 1999 - July 2000
Skills
Sales, Pharmaceutical Industry, Microsoft Excel, Bilingual, Academic Advising, Microsoft Office, Business, Financial Analysis, Competitive Analysis, Market Analysis, Medical Terminology, Pharmaceutical Sales, Pharmacology, Pharmacokinetics, Sales Presentations, Trend Analysis
Education
California State University-Northridge 1996 — 2000
Bachelor of Science (B.S.), Business Administration, Management and Operations
Anthem, Inc. December 2014 - Present
Kempsville Center for Behavioral Health March 2010 - August 2014
The Sedoa Center June 2012 - March 2013
Education
Chamberlain College of Nursing 2012 — 2014
BSN
Medical Careers Institute 2008 — 2010
Associate of Arts and Sciences (AAS)
Chamberlain College of Nursing-Phoenix Campus
MSN & MBA
Anthem, Inc. August 2014 - Present
Anthem, Inc. September 2013 - August 2014
Anthem, Inc. February 2012 - July 2013
State of Michigan December 2004 - January 2012
River Rouge School District July 2000 - June 2003
Skills
Microsoft Office, Policy, Government, Customer Service, Public Speaking, Research, Microsoft Excel, Strategic Planning, Program Management, Leadership, Access, Data Entry, Team Building, Process Improvement, Call Centers, Performance Management
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Central Michigan University 2014 — 2015
Graduate Certificate, Organizational Leadership
Central Michigan University 2005 — 2008
Master's Degree, Public Administration-Management
Eastern Michigan University 1998 — 2005
Bachelor's Degree, Written Communications: Technical Writing
Anthem, Inc. December 2010 - Present
Health Plus October 2007 - December 2010
Health Plus January 2006 - October 2007
Capital One March 2005 - December 2005
Chinatrust Bank January 2004 - March 2005
Skills
Business Process..., Cost Savings Strategies, Project Management, Managed Care, Medicaid Managed Care, Claims Management, Claims Investigations, Cost Saving Initiatives, Experienced Business..., Legal Issues, Customer Service, Sales Management, Team Management, Program Management, Data Analysis, Contract Management, Regulatory Reports, Six Sigma
Education
City University of New York 1994 — 1998
Bachelor of Arts (B.A.), Communication Web design
W.C Bryant High School 1990 — 1994
Regent Diploma, Business Administration, Management and Operations