Anthem, Inc.
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
Anthem, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Anthem, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Anthem, Inc. Salaries. You can even request information on how much does Anthem, Inc. pay if you want to. Learn about salaries, pros and cons of working for Anthem, Inc. directly from the past employees.
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Anthem, Inc. Employees
Anthem, Inc. March 2014 - April 2015
Anthem, Inc. July 2011 - March 2014
Anthem, Inc. 2010 - September 2011
Medco Health Solutions, Inc. 2007 - 2010
UnitedHealthcare 2005 - 2007
PacifiCare 2004 - 2005
Care1st Health Plan - Yes, its all about you. 2003 - 2005
Prescription Solutions 2002 - 2004
Maxicare 1997 - 2002
Outlook Associates 1996 - 1997
Skills
Medicare, Medicare Part D, Managed Care, Pharmacy Benefit..., Health Policy, Healthcare, Health Insurance, Product Management, Strategy, Vendor Management, Healthcare Industry, HMO, Insurance, Business Development, Commercial Real Estate, Market Development, Medicaid, Network Development, Product Development, Change Management, Project Management, Marketing Communications, Sales Operations, Sales Management
Education
University of California, Irvine - The Paul Merage School of Business 1994 — 1996
MBA
University of California, Berkeley 1990 — 1994
BA, Molecular/Cellular Biology & Demography
Tidewater Chinese School August 2008 - Present
Anthem, Inc. January 2006 - Present
Skills
EDI, B2B, Informatica, HIPAA, Data Transformation, Hyperion, SQL Server, EPM, Workspace, Financial Reporting, Strategic Planning, Hyperion Planning, Essbase, FrontPage, Database Design, Stored Procedures, SSIS, SSAS, BPCS, HAL, Weblogic, command, VBScript, VBA, Analysis Services, Business Intelligence, Cross-functional Team..., Data Warehousing, ERP, ETL, Hyperion Enterprise, Microsoft SQL Server, PeopleSoft, SDLC, T-SQL
Education
University of Alabama, Manderson Graduate School of Business 1999 — 2001
MBA
University of Shanghai for Science and Technology 1989 — 1994
BSBA
The 2nd Middle School associated to Eastern Normal University 1983 — 1989
High School
Jia Ding Cheng Zhong Lu Elementary School 1978 — 1983
elementary
Teacher Created Materials April 2015 - Present
Language Scientific March 2013 - Present
Anthem, Inc. April 2012 - Present
Anthem, Inc. August 2011 - December 2011
City of Carlsbad August 2007 - June 2011
Skills
Proofreading, Highly detail oriented, Marketing Communications, Communication Skills, Organization &..., Fast Learner, English grammar, Writing, Editing, Dependable Team Player, Translation, Interpretation, Intercultural..., Spanish-speaking, French, Close Attention to..., Punctuation, Microsoft Office, Adobe Acrobat, Experience working with..., Highly Dedicated, Efficiency, Always Willing to Learn, Multilingual, German, Conscientious, Integrity, Willing to Go the Extra..., Meticulous eye for..., Works well in a team, Works well individually, Highly Reliable, Copywriting, Friendliness, Copy Editing, Fresh Ideas, Logical Thinker, Creativity, Keen Planner, Customer Service, Medicare, Internal & External..., Internal Communications, Spanish, Leadership, Research, Foreign Languages
Education
UCSD
Professional Certificate in Translation and Interpretation, Spanish and English
CSU Fullerton
Spanish/English Translation and Interpretation Certificate Program
UCLA 2002 — 2006
Bachelor of Arts (B.A.), History & German
Carlsbad High School
MiraCosta College 2007 — 2010
Mandarin Chinese and French foreign language classes
Anthem, Inc. July 2012 - Present
Los Angeles Unified School District June 2011 - August 2011
Oakwood Worldwide June 2007 - July 2010
Deloitte Consulting August 2005 - May 2007
Skills
Financial Modeling, Competitive Analysis, Financial Analysis, Market Research, Business Strategy, Data Analysis, Analytics, Budgets, Strategic Planning, Project Management, Process Improvement, Management Consulting, Program Management, Microsoft Excel, Change Management, Non-profits, Strategy, Marketing Strategy, Policy Analysis, PowerPoint, Analysis, Leadership, Management, Cross-functional Team..., Public Speaking, Business Analysis
Education
USC Marshall School of Business 2010 — 2012
Master of Business Administration (MBA)
Haas School of Business, UC Berkeley 2001 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Anthem, Inc. September 2005 - Present
Emory University June 2002 - August 2005
HealthSouth December 2000 - June 2002
La Rabida Children's Hospital August 1999 - December 2000
Skills
Crisis Communications, Media Relations, Writing, Internal Communications, Corporate Communications, Public Relations, Social Media, Communications Strategy, Event Planning, Business Communications, Community Engagement, News Writing, Team Management, Teamwork, Creative Problem Solving, Strategic Communications, Content Strategy, Copywriting, Communication Training, Public Affairs, Newsletters, Crisis Management, Leadership
Education
University of Alabama 1991 — 1994
BA, Communications
SIHO Insurance Services 2013 - Present
FirstChoice Pharmacists, Inc. 2008 - 2014
Palisade Industries, Inc. 2003 - 2008
Anthem January 2000 - December 2002
Anthem, Inc. January 1996 - January 2000
Community Mutual Insurance Company 1994 - 1996
Graydon Head & Ritchey 1991 - 1994
Jackson & Walker 1987 - 1991
Education
University of Michigan Law School 1984 — 1987
J.D., Law
Trinity College-Hartford 1980 — 1984
B.A., Economics
Anthem, Inc. May 2014 - Present
Aetna September 2013 - May 2014
Aetna January 2011 - August 2013
Aetna 2006 - 2010
Freelance 2007 - 2008
Aetna 2003 - 2005
ELLE Magazine July 2002 - January 2003
ELLE Magazine October 2000 - July 2002
Hearst Magazines April 1999 - October 2000
Skills
Marketing Communications, Copywriting, Content Strategy, Direct Marketing, Integrated Marketing, Advertising, Brand Development, Social Media, Project Management, Marketing, Event Management, Online Advertising, Leadership, Email Marketing, Internal Communications, Digital Media, Creative Direction, Strategic Communications, Strategy, Brand Management, Cross-functional Team..., Management, Competitive Analysis, Strategic Planning, Marketing Research, Start-ups, E-commerce, Digital Marketing, Sales, Corporate Branding, Online Marketing, Brand Awareness, Program Management, B2B Marketing, Marketing Strategy, Lead Generation, Digital Strategy, Interactive Marketing, Marketing Management, Direct Mail, Market Analysis, Social Media Marketing, Multi-channel Marketing, Relationship Marketing, Product Marketing, Corporate Communications, Mobile Marketing, Analytics, Creative Strategy
Education
University of Alabama
BA, Communications (with honors), English Minor
mediabistro.com
Online Marketing
Anthem, Inc. September 2014 - Present
athenahealth September 2013 - September 2014
Kaiser Permanente September 2012 - September 2013
Saint Jospeh's Hospital of Atlanta August 2009 - July 2010
WELLPOINT, INC November 2008 - August 2009
WELLPOINT, INC December 2007 - November 2008
WellPoint NextRx November 2005 - December 2007
Humana February 2000 - November 2005
Skills
Business Process, Benefits Administration, Auditing, HIPAA, Business Solutions, CMS, Customer Relations, Compliance, Customer Service, Management, Leadership, Access, Quality Assurance, Training, Business Intelligence, Process Improvement, Healthcare, Team Building, Managed Care, Medicare, Healthcare Information...
Education
Tiffin University 2012 — 2014
Bachelor's Degree, Business Administration / Organizational Management
Tiffin University
Master of Business Administration (M.B.A.), Health Care Administration/Management
University of Cincinnati
Anthem, Inc. August 2013 - Present
Xerox/Lockheed Martin July 2011 - May 2013
Amerigroup 2013 - 2013
Beach Kids Pediactrics July 2011 - 2013
Affiliated Computer Services 2011 - 2011
Skills
Clinical Services, Vital Signs, Electronic Submissions, Phlebotomy, EKG, Rx wrtiing, Venipuncture, Medical Billing, Microsoft Office, data entry 35wpm, Urinalysis, Health Insurance, Project Management, Logistics, Team Leadership, Microsoft SQL Server, Customer Service, Account Reconciliation, Retirement Benefits, Sales Management, Medicare, Administrative..., Defined Benefit, Employee Benefits, PowerPoint, Cold Calling
Education
Tidewater Community College 2009 — 2010
Computer and Information Sciences, General
Everest Institute 2007 — 2008
Allied Health and Medical Assisting Services
Anthem, Inc. August 2014 - Present
Dearborn National September 2010 - April 2013
Unicare June 2003 - January 2010
Aetna 1997 - 2003
Skills
Brokers, Claim, Insurance, Life Insurance, Employee Benefits, Management, Disability Insurance, Underwriting, Project Management, Health Savings Accounts, Training, Sales, Health Insurance, Term Life Insurance, COBRA, Group Insurance
Education
Triton-College
Anthem, Inc. February 2015 - Present
WellPoint November 2013 - Present
AIG November 2012 - November 2013
Skills
Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Process Improvement, Negotiation, Finance, Liability, Business Process, Risk Management, New Business Development, Analysis, Business Process..., Business Analysis, Project Management, Vendor Management
Education
University of California, Berkeley, Haas School of Business 2010 — 2012
Bachelor of Business Administration (BBA)
Anthem, Inc. December 2012 - Present
Fox Sports August 2012 - August 2013
Health Net May 2012 - December 2012
AEG July 2011 - December 2011
WellPoint June 2007 - July 2011
AEG August 2010 - April 2011
American Cancer Society June 2010 - August 2010
The North Face December 2009 - April 2010
Vail Resorts December 2009 - April 2010
UCSB Recreational Sports September 2009 - December 2009
Skills
Database Design, Database Management, Event Marketing, Sports Marketing, Event Operations, Sports Outreach, Team Management, Microsoft Office, Microsoft Access, Grassroots Outreach, Compensation Analysis, Answering Phones, Sales Support, Phone Etiquette, Inventory Management, Guest Service, Mountain Operations..., Marketing Research, Real Estate Knowledge, Reception, Customer Relations, Office Management, Action Sports, Adobe Acrobat, Visio, Lotus Notes, Dixon Logger, Sales Operations, Microsoft Word, Customer Service, Event Planning, Sponsorship, Social Media, Customer Satisfaction, Community Outreach, Social Networking
Education
Moorpark College 2010 — 2011
Occupational - Post education courses
University of California, Santa Barbara 2006 — 2010
B.A, Business Economics, Minor in Sports Management
Anthem, Inc. June 2014 - Present
Anthem, Inc. October 2013 - June 2014
UDR February 2013 - October 2013
CareMore Health Plan December 2012 - October 2013
CareMore Health Plan July 2012 - December 2012
CareMore Health Plan August 2010 - January 2012
Skills
Microsoft Office, Marketing Strategy, Business Strategy, Business Analytics, Microsoft Excel, PowerPoint, Project Management, Sales, Salesforce.com, Presentation Development, Presenter, Sales Presentations, Online Marketing, Social Media Marketing, Social Media, Direct Marketing, Lead Generation, Medicare, Marketing
Education
Whittier College 2010 — 2012
Business, Management, Marketing, and Related Support Services
University of California, Davis 2005 — 2009
Biochemistry
Anthem, Inc. January 2014 - Present
Anthem, Inc. January 2013 - December 2013
WellPoint January 2012 - December 2012
WellPoint May 2011 - August 2011
UC Berkeley January 2011 - July 2011
University of California, Berkeley, Haas School of Business September 2010 - May 2011
Merrill Lynch June 2010 - August 2010
Skills
Data Analysis, Analytics, Actuarial Science, VBA, Statistical Modeling, SAS, SAS programming, Predictive Modeling, SQL, Analysis
Education
University of California, Berkeley 2009 — 2011
BA, Mathematics and Statistics
TSYS February 2015 - Present
Anthem, Inc. August 2013 - April 2015
Anthem, Inc. February 2010 - July 2013
Anthem, Inc. January 2007 - January 2010
WellPoint January 2005 - December 2006
Skills
SDLC, SharePoint, Business Objects, Databases, Visio, SQL, Microsoft SQL Server, Access, Software Documentation, Business Process..., Business Analysis, New Business Development, Business Planning, Process Improvement, Business Process, Project Management, Management, Team Leadership, Training, Business Requirements, Enterprise Software
Education
Carver High School 1997 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Troy University
Computer Science
Anthem, Inc. June 2014 - Present
ITT Technical Institute November 2010 - June 2014
Ravyn's Heart August 2003 - November 2012
Valley Arts & Science Academy K-6 Public Charter School September 2007 - November 2010
Mary Kay Independent Business Owner July 2003 - July 2010
MV Transportation September 1999 - September 2003
Laidlaw September 1998 - 2000
Skills
Customer Service, Microsoft Office, Adobe Creative Suite, Community Outreach, Public Relations, Non-profits, Teaching, Microsoft Excel, Resume Writing, Event Planning, Team Building, Public Speaking, Data Entry, Outlook, Instructional Design, Budgets, Educational Leadership, Staff Development, Social Networking, Fundraising, Leadership Development, Time Management, Curriculum Design, Program Development, Coaching, Recruiting, PowerPoint, Curriculum Development, Leadership, Nonprofits, Microsoft Word, Interviews, Program Management, Training, Higher Education, Grant Writing, Team Leadership, Organizational..., Sales, Volunteer Management, Event Management, Workshop Facilitation, Social Media, Supervisory Skills, Human Resources
Education
ITT Technical Institutue 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of California, Davis 1993 — 1998
B.S., Human Development
Advancing The Seed, Inc. A 501(c)3 nonprofit organization August 2015 - Present
Advanced Business Strategies, LLC June 2015 - Present
Anthem, Inc. July 2011 - May 2015
Anthem, Inc. July 2008 - July 2011
Magic Johnson Enterprises June 2006 - June 2008
JPMorgan Chase (formerly Bear Stearns & Co.) April 2003 - July 2005
Crowell, Weedon & Co. October 2000 - April 2003
UBS (formerly PaineWebber) June 1999 - October 2000
Wells Fargo July 1997 - June 1999
Skills
Tax Preparation, Individual Returns, Small Business Tax, Corporate Tax, Forecasting, Budgets, Health Insurance, Financial Analysis, Business Planning, Financial Modeling, Cross-functional Team..., Competitive Analysis, Strategic Financial..., Finance, Employee Benefits, Accounting, Investments, Strategic Partnerships, Microsoft Excel, Strategic Planning, Insurance, Leadership, Management, Project Management
Education
University of Southern California 2007 — 2008
Masters in Business Taxation, Tax, Dean's List
University of Southern California - Marshall School of Business 2005 — 2007
MBA, Finance
University of California, Los Angeles 1995 — 1997
B.A., History/Business Administration
Toyota USA February 2014 - Present
Toyota USA May 2011 - February 2014
Anthem, Inc. March 2011 - May 2011
Anthem, Inc. July 2008 - April 2011
Anthem, Inc. June 2007 - July 2008
Anthem, Inc. April 2006 - June 2007
Skills
Financial Analysis, Forecasting, Financial Modeling, Finance, Variance Analysis, Healthcare, Corporate Finance, Automotive, Financial Reporting, Strategic Financial..., Business Process..., Essbase, Smartview, Planning Budgeting &..., Competitive Analysis
Education
University of California, San Diego 2001 — 2005
BS, Economics - Management Science
University of California, San Diego 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Anthem, Inc. April 2015 - September 2015
Doheny Asset Management January 2015 - March 2015
Chubbies Shorts March 2013 - March 2015
CPM Educational Program June 2013 - August 2014
Skills
Social Media, Social Media Marketing, Microsoft Office, Public Relations, Learning Quickly, Mathematics, Macroeconomics, Microeconomics, Teamwork, Sales, Digital Marketing, Finance, Online Advertising, Employee Relations, Problem Solving, Collaborative Problem..., Market Research, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word
Education
University of California, Los Angeles 2012 — 2016
Business/Economics (B.A.)
Anthem, Inc. April 2014 - Present
Skills
Product Innovation, New Business Development, Business Strategy, Go-to-market Strategy, Growth Strategies, Corporate Development, Marketing Strategy, Financial Modeling, Mergers & Acquisitions, Strategic Partnerships, Management Consulting, Program Management, Management, Strategic Planning, Product Development, Analytics, Analysis, Leadership
Education
University of Pennsylvania - The Wharton School 2004 — 2006
MBA
United States Naval Academy 1991 — 1995
BS
Anthem, Inc. 2015 - Present
Anthem, Inc. 2012 - 2014
Anthem, Inc. January 2004 - 2012
National Insurance Law Service, Wolters Kluwer 2002 - 2004
Asylum and Immigration Legal Clinic 2000 - 2002
Hon. Terry Chandler 2000 - 2001
Jacobson & Colfin, P.C. 2000 - 2000
Pima County Public Defender 1997 - 1999
Skills
Healthcare, Medicaid, Managed Care, Policy Analysis, Legislative Analysis, Health Law, Medicaid Managed Care, Legislation, Program Management, Public Policy, Legislative Relations, Health Policy, Medicare, Analysis
Education
University of Arizona, James E. Rogers College of Law
Juris Doctorate, Law
University of Arizona
BA with Distinction, Summa Cum Laude, History and Sociology
Thoratec September 2015 - Present
Anthem, Inc. July 2013 - September 2015
Delta Dental December 2007 - July 2013
Health Net of California August 2006 - December 2007
UnitedHealth Group January 2000 - January 2006
Skills
Marketing Strategy, Strategy, Cross-functional Team..., Marketing, Marketing Communications, Project Management, Strategic Planning, Advertising, E-commerce, Management, Product Marketing, CRM, Analytics, Spanish, Business Development, Lead Generation, Business Strategy, Leadership, Market Research, Market Planning, Strategic Partnerships, Direct Marketing, Marketing Management, Integrated Marketing, Program Management, Email Marketing, Salesforce.com, Competitive Analysis, Chinese, Multicultural Marketing, Health Insurance, New Business Development, Team Management, Product Development, Team Building, Digital Marketing, Online Marketing, Vendor Management, Enterprise Software, Sales, Entrepreneurship, Online Advertising, SEO, Health, Account Management, Product Management, Social Media Marketing, Market Analysis, B2B Marketing
Education
USC Marshall School of Business
Master of Business Administration (MBA)
Universidad de Guadalajara
B.S., Computer Science Engineering
University of Southern California
Anthem, Inc. September 2014 - Present
Anthem, Inc. January 2010 - September 2014
Anthem, Inc. March 2008 - January 2010
Anthem, Inc. October 2004 - March 2008
Anthem, Inc. August 2003 - October 2004
Anthem, Inc. April 2002 - August 2003
Anthem, Inc. November 2000 - April 2002
CBC Companies July 2000 - November 2000
Royal Mail August 1998 - April 2000
Royal Mail April 1995 - August 1998
Skills
SharePoint, Training, Budgets, Process Improvement, Leadership, Insurance, Management, Health Insurance, Software Documentation, Employee Benefits, Microsoft Office, Business Analysis, Microsoft Excel, HIPAA, Operations Management, Visio, Access, Provider Relations, Cross-functional Team..., PowerPoint, Outlook, Analysis, Microsoft Word, Managed Care, Excel, Word, InfoPath, Crystal Reports, NASCO, Budgeting, Problem Solving, Research, Team Building, Medicare, Adobe Acrobat, Documentation, Accounts Receivable, Accounts Payable, Auditing, Reconciliation, Compliance, SOX, Invoicing, Tableau Desktop
Education
Holyrood Secondary School
Thomas Edison State College 2012 — 2013
Bachelor of Arts (BA), Natural Sciences/Mathematics
Thomas Edison State College 2012 — 2013
Associate in Applied Science, Applied Computer Studies
FEMA Emergency Management Institute 2012 — 2012
Professional Development Certificate
Anthem, Inc. July 2013 - Present
WellPoint November 2007 - June 2013
WellPoint May 2006 - November 2007
WellPoint April 2005 - May 2006
WellPoint September 1999 - April 2005
International Paper May 1997 - September 1999
Globe Furniture June 1995 - May 1997
Skills
Healthcare, Marketing Strategy, Marketing Communications, Direct Marketing, Sales Presentations, Corporate Communications, Internal Communications, Program Management, Project Management, Change Management, Management, Multi-channel Marketing, Message Development, B2B Marketing, Competitive Analysis, Cross-functional Team..., Managed Care, Pharmacy Benefit..., Integrated Marketing, Leadership, Marketing, Strategic Planning, Strategy, Health Insurance, Team Building, Training, Strategic Communications, Business Strategy, Market Research, Budgets, Analysis, Sales Operations, Employee Benefits, Disease Management, Medicare, Medicare Part D, Medicaid, Health Policy, HMO, Healthcare Industry
Education
Thomas More College 2001 — 2003
Masters, Business Administration
University of Cincinnati College of Business 1989 — 1995
Bachelor, Marketing & Management
Archbishop Moeller High School 1985 — 1989
Gap Inc./ Gap September 2015 - Present
Gap Inc./Gap June 2014 - September 2015
Gap Inc./Gap July 2013 - June 2014
Anthem, Inc. October 2010 - July 2013
Skills
Inventory Management, Inventory Planning, Forecasting, Retail, Analytical Skills, Underwriting, Sales, Health Insurance, PowerPoint
Education
University of Minnesota-Twin Cities 2006 — 2010
B.A., Economics, Management
Universitat Pompeu Fabra 2009 — 2009
Anthem, Inc. May 2013 - Present
Kaiser Permanente April 2012 - May 2013
Kaiser Permanente March 2008 - April 2012
Johns Hopkins Hospital 2007 - 2008
Johns Hopkins Hospital 2005 - 2007
The Advisory Board Company 2000 - 2002
Skills
Healthcare Information..., Healthcare, Healthcare Consulting, Healthcare Management, EHR, Performance Improvement, Hospitals, EMR, Managed Care, Data Analysis, Program Evaluation, Program Management, Management Consulting, Strategy
Education
University of California, Berkeley 2002 — 2004
MPP, Public Policy Analysis
University of Pennsylvania 1995 — 1999
Bachelor's degree, Political Science
Anthem, Inc. July 2011 - Present
Health Net March 2008 - July 2011
Health Net February 2007 - March 2008
Health Net August 2005 - February 2007
Skills
Data Analysis
Education
University of Bridgeport 2006 — 2013
MBA, Master of Business Administration
Western University 1999 — 2001
Master of International Business
Azerbaijan State Economic Institute 1995 — 1999
Bachelor, State Regulation of Economics/Pricing
UnitedHealth Group August 2015 - Present
Cognizant Technology Solutions August 2013 - August 2015
Privia Health July 2012 - March 2013
Anthem, Inc. October 2008 - June 2012
Anthem, Inc. August 2007 - September 2008
Anthem, Inc. February 2005 - July 2007
Kaiser Permanente September 2001 - February 2005
Skills
Utilization Management, Managed Care, Care Management, Medicare, Medicaid, Medical Management, Disease Management, Health, wellness, Mobile Technology, Video Games, Executive Management, Biometrics, chief medical officer, medical director, executive, physician, Healthcare Management, Wellness, Health Policy, Healthcare, Management
Education
University of California, Irvine - The Paul Merage School of Business 2002 — 2004
MBA, Health/Health Care Administration/Management
Tufts University School of Medicine 1994 — 1998
MD, Medicine
University of California, Irvine 1990 — 1994
BS, Biology
New York State Department of Health July 2014 - Present
Anthem, Inc. May 2013 - July 2014
Anthem, Inc. July 2011 - May 2013
Kingston Main Street Manager Program September 2009 - September 2011
Anthem, Inc. November 2010 - July 2011
Anthem, Inc. November 2009 - November 2010
Anthem, Inc. January 2008 - November 2009
American General Finance June 2004 - May 2006
Skills
Economic Development, Community Economic..., Urban Economics, Urban Redevelopment, Creative Writer, Corporate Communications, Communication Skills, Written & Oral..., Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Media Marketing, Social Media..., Local Economic..., Neighborhood Development, Main Street, Neighborhood Planning, Social Networking, Marketing Strategy, Public Speaking, Marketing, Policy, Fundraising, Insurance, Teamwork, Public Relations, Nonprofits, Leadership, Management, Strategic Planning, Event Planning
Education
State University of New York at Albany 2006 — 2007
Master's Degree, Organizational Communication
State University of New York at Albany 2003 — 2004
Bachelor's Degree, Economics/Business Administration
Ulster County Community College 2000 — 2002
Associate's Degree, Liberal Arts
Anthem, Inc. July 2015 - Present
CalOptima July 2014 - June 2015
Marin General Hospital July 2011 - May 2014
Gilead Sciences January 2014 - February 2014
UCSF Medical Center July 2011 - March 2012
UCLA March 2006 - August 2010
CVS Pharmacy February 2007 - July 2010
Skills
Clinical Research, Hospitals, Medical Terminology, Cpr Certified, Medicine, CPR Certified, Pharmacy, Pharmacology, Research, Pharmacy Benefit..., Medicaid Managed Care, Medication Therapy..., Managed Care
Education
University of California, San Francisco 2010 — 2014
Doctor of Pharmacy (Pharm.D.)
UCLA 2005 — 2009
Bachelor of Science (BS), Microbiology, Immunology, and Molecular Genetics
Anthem, Inc. May 2015 - Present
Anthem, Inc. April 2012 - April 2015
pwc Venezuela November 2008 - March 2011
Models of the World July 2007 - November 2008
Datos 2006 - 2007
Atento Venezuela S.A 2001 - 2004
Skills
IT Audit, MS Office Suite, Consultancy, Security Audits, IT Governance, ITIL, Desktop Support, Microsoft Office, Information Security, Internal Audit, Information Technology, Security, Disaster Recovery, CEH, CISSP
Education
Universidad Nueva Esparta 2004 — 2009
Licenciado, Computación
Anthem, Inc. July 2015 - Present
AvalonBay Communities November 2014 - July 2015
Entercom May 2013 - July 2014
HRSD March 2000 - July 2011
Skills
Sales, Event Planning, Customer Service, Microsoft Office, Sales Management, Social Media, Marketing, New Business Development, Selling, Strategy, Account Management, Time Management, Social Media Marketing, Team Building, Strategic Planning
Education
Virginia Wesleyan College 1996 — 1998
Tidewater Community College 1993 — 1995
Bayside High 1990 — 1992
Anthem, Inc. July 2013 - Present
Dish Network October 2012 - June 2013
Wyndham Vacation Ownership June 2010 - October 2012
Marriott Vacation Club International March 2008 - April 2009
Marriott Vacation Club International May 2003 - March 2008
Skills
Revenue Analysis, Direct Marketing, Email Marketing, Sales Management, Hospitality, Sales, Telemarketing, Hotels, Marketing Strategy, Strategic Planning, Customer Retention, Forecasting, Financial Analysis, Call Center, Contact Centers, Customer Acquisition, Leadership Development, Business Strategy, Call Centers, CRM, Competitive Analysis, Lead Generation, Leadership, Management, Marketing, Sales Operations, Strategy, Training
Education
University of California, Irvine 1993 — 1997
BA
University of Colorado Health July 2015 - Present
Anthem, Inc. October 2011 - July 2015
SCL Health November 2010 - October 2011
Community Reach Center July 2010 - October 2011
Arapahoe / Douglas Mental Health Network 2007 - July 2010
Mental Health Center of Denver 2005 - 2007
Jefferson County Juvenile Assessment Center 2004 - 2005
Youthtrack-Colorado 2002 - 2004
Skills
Community Outreach, Group Therapy, Family Therapy, Mental Health, Adolescents, Behavioral Health, CBT, Case Management, Case Managment, Clinical Research, Counseling Psychology, Crisis Intervention, Interventions, Mental Health Counseling, Program Development, Psychology, Psychotherapy, Social Services, Treatment
Education
University of Colorado Denver 2005 — 2008
MA, Counseling Psychology
University of California, Santa Barbara 1999 — 2001
BA, Psychology
Anthem March 2014 - Present
Anthem, Inc. June 2013 - March 2014
Skills
Public Health, Healthcare Management, Health Insurance, Medicaid, Disease Management, Managed Care, Wellness, Quality Improvement, Healthcare Consulting, Health Education, Utilization Management, Healthcare, Medicine, Clinical Research, Healthcare Industry, Pharmacy, Insurance, Medicare, Hospitals, Credentialing, Program Management, Nursing, Healthcare Information...
Education
Truman State University 1985 — 1990
BSN
Anthem, Inc. March 2013 - Present
WellPoint June 2010 - March 2013
Skills
Event Planning, Marketing Strategy, Marketing, Corporate Communications, Marketing Communications, Crisis Communications, Insurance, Strategic Planning, Public Relations, Strategic Communications, Leadership, Internal Communications, Media Relations, Health Insurance, Reputation Management, Multicultural Marketing
Education
University of Southern California 2001 — 2003
Communication Management
University of California, Los Angeles 1993 — 1997
Communication Studies and Specialization in Business Administration, Communications
Presbyterian Healthcare Services February 2015 - Present
Privately held March 2014 - December 2014
Anthem, Inc. February 2007 - March 2014
Anthem, Inc. (National Government Services) March 2002 - February 2007
HHPC Systems 1999 - 2002
partners health plan 1995 - 1999
healthpartners health plans 1995 - 1999
united health 1995 - 1999
united healthcare 1995 - 1999
thomas-davis medical centers 1991 - 1995
Skills
Process Improvement, Risk Assessment, Compliance, Medicare, Ethics, Project Management, Privacy Law, Business Analysis, Medicaid, HIPAA, Leadership, Training, Health Insurance, Insurance, Policy, Medical Compliance, Public Speaking, Internal Investigations, Business Ethics, Regulatory Compliance
Education
University of Arizona, Eller College of Management 1995 — 1998
MBA, Business, Health, Health Economics
University of Arizona 1992 — 1994
BS, Health and Human Services Admin
Anthem, Inc. August 2014 - Present
Anthem, Inc. December 2013 - Present
Amerigroup Corporation December 2010 - December 2013
Amerigroup Corporation February 2008 - December 2010
Amerigroup Corporation June 2007 - February 2008
Amerigroup Corporation February 2006 - June 2007
Amerigroup Corporation November 2004 - February 2006
Amerigroup Corporation July 2002 - November 2004
LAKE TAYLOR TRANSITIONAL HOSPITAL March 2001 - July 2002
EURE PROFESSIONAL STAFFING October 2000 - February 2001
Skills
Process Improvement, Leadership, Cross-functional Team..., Training, Program Management, Management, Software Documentation, Healthcare, Performance Management, Analysis, Project Planning, Coaching, Call Centers, Access, Policy
Education
AAPC 2011 — 2011
Certified Professional Coder
Horizon Career College 1997 — 1998
Licensed Practical Nursing
Tidewater Community College
Business Administration
LocumTenens.com May 2015 - Present
Anthem, Inc. September 2014 - May 2015
Skills
Creative Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Creativity, Editing, Press Releases, Social Media, Multi Tasking, Social Media Marketing, Public Relations, PowerPoint, Writing, Proofreading, Journalism, Marketing, Magazines, Customer Service, Service Coordination, Client Gifts, Document Drafting, Facebook, Public Speaking, Social Networking
Education
The University of Alabama 2010 — 2014
Bachelor of Arts (B.A.), Psychology, Minor in English
University of Alabama 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology
Anthem, Inc. April 2011 - Present
Shuttleworth, Ruloff, Swain, Haddad & Morecock, P.C. August 1998 - Present
Skills
Outlook, PowerPoint, Health Policy, Legal Research, Customer Service, Microsoft Office, Civil Litigation, Troubleshooting, Software Documentation, Microsoft Word, SharePoint, Needles Case Management..., Emptoris Contract..., Microsoft Project, DocuSign
Education
Southern New Hampshire University
Tidewater Community College
Anthem, Inc. May 2014 - Present
Anthem, Inc. August 2013 - May 2014
U.S. Fleet Forces Command December 2012 - June 2013
U.S. Fleet Forces Command July 2011 - December 2012
US Joint Forces Command April 2008 - July 2011
USS San Antonio September 2006 - April 2008
USS Harry S Truman July 2003 - June 2005
Destroyer Squadron Eighteen November 2001 - June 2003
USS Deyo February 2000 - November 2001
Amphibious Group Two November 1997 - June 1999
Skills
Program Management, Process Improvement, Organizational..., Leadership, Management, Training, Strategic Planning, Team Building, Analysis, Integration, Strategic Consulting, Cross-functional Team..., Risk Management, Strategy, Public Speaking, DoD, Technical Writing, Quality Assurance, Microsoft Office, Coaching, Mentoring, Crisis Management, Social Media, Business Analysis, Intelligence, National Security, Career Counseling, Health Insurance, Operations Management, Information Technology, Project Management, Corporate Finance, Financial Reporting, Business Analytics, Business Intelligence, Planning Budgeting &..., Change Management, Knowledge Management, CRM, ERP
Education
National Defense University 2005 — 2006
Master of Science (M.S.)
United States Naval Academy 1989 — 1993
Bachelor of Science (B.S.)
Anthem, Inc. June 2011 - Present
Amerigroup April 2010 - June 2011
Amerigroup December 2006 - April 2010
Amerigroup February 2006 - December 2006
The Ballentine April 2004 - February 2006
Skills
Healthcare, Hospitals, Medicaid, Nursing, Visio, Healthcare Information..., Software Documentation, Healthcare Industry, Health Insurance, Healthcare Consulting, Medical Coding, EHR, Managed Care, Medical Billing, EMR, HIPAA, Healthcare Management, Medicare, Revenue Cycle, Process Improvement, Utilization Management, Medical Terminology
Education
Tidewater Community College 2002 — 2010
Associate of Science (A.S.), Science
Tidewater Tech-Trades 2002 — 2004
Practical Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Anthem, Inc. August 2013 - Present
WellPoint 1993 - 2012
Skills
Bilingual - English and..., Vendor Management, Vendor System Management, Inventory Management, Online Print Production, Print Production Process, Troubleshooting, Translations, Vendor Systems Training, Process Improvement, Marketing and Sales..., Managed Print Services, Marketing Traffic, Project Implementation, Project Coordination, Office Administration, Microsoft Office 2007, Adobe Acrobat, Content Production, FileMaker, Petty Cash, Peer Tutoring, Budget Support, Photoshop, Training Manuals, Employee Benefits, Languages, Translation, Health Insurance, Budgets, Training, Microsoft Office, Marketing, Direct Mail, Medicaid, Managed Care, Healthcare Industry, Customer Service, Insurance, HIPAA, Healthcare, Management, Provider Relations, Strategic Planning
Education
American Business Academy, Costa Rica
Bilingual Secretary, Bilingual Administration
Universidad de Costa Rica
N/A, Humanidades
Datasource Consulting March 2015 - Present
Anthem, Inc. April 2014 - March 2015
Children's Hospital Colorado September 2011 - April 2014
Anthem October 2008 - August 2011
Colorado Department of Public Health & Environment 1998 - 2008
Skills
SAS, Public Health, Epidemiology, SQL, Access, Crystal Reports, Infectious Diseases, Health Insurance, HEDIS, NCQA, Tableau, SAS EG, MS Excel Pivot Tables, Episode Treatment Groups, Teradata SQL, Data Analysis, Informatics, Healthcare Information...
Education
University of South Carolina-Columbia 1996 — 1998
Public Health - Epidemiology
University of Arizona 1985 — 1989
Bachelor of Arts, Biochemistry/Microbiology
Anthem, Inc. July 2014 - Present
BCBSNC April 2014 - Present
WellPoint May 2011 - March 2014
First Home Care September 2008 - June 2011
Marketing Software Company February 1993 - May 2004
Skills
Visio, Data Analysis, Process Improvement, Business Analysis, SAS, Data Warehousing, SDLC, Requirements Gathering, Analytics, Requirements Analysis, Healthcare Information..., SQL
Education
University of California, Irvine 1977 — 1981
BA, Economics
Nurtur Health, Inc. February 2015 - Present
Anthem, Inc. June 2013 - January 2015
Anthem, Inc. September 2010 - June 2013
Resolution Health Inc. March 2009 - September 2010
Resolution Health, Inc. July 2008 - March 2009
Anthem National Accounts August 2006 - July 2008
BlueCross BlueShield of Western New York July 2004 - August 2006
Niagara University October 2002 - June 2004
State University of New York at Buffalo 1997 - 2001
Skills
Team Leadership, Account Management, Team Building, Product Management, Program Management, Healthcare, Health Insurance, Business Process, Leadership, CRM, Cross-functional Team..., Health Policy, Employee Benefits, Product Development
Education
University at Buffalo 1995 — 2000
B.S., Exercise Science
Anthem, Inc. August 2015 - Present
Clean-Out KING April 2012 - July 2015
Hanson Law Firm, P.C. January 2015 - April 2015
Fastenal Company July 2013 - February 2014
Watersedge Lighthouse April 2010 - February 2013
Skills
Social Media, Teamwork, Microsoft Office, Facebook, Social Networking, English, Social Media Marketing, Entrepreneurship, Time Management, Business Strategy, Business Intelligence
Education
Union College 2011 — 2015
Bachelor's Degree, Economics
Schalmont High School 2007 — 2011
Advanced Regents Diploma
WellPoint November 2013 - Present
WellPoint August 2009 - November 2013
WellPoint March 2007 - August 2009
WellPoint January 2006 - February 2007
Anthem, Inc. June 2004 - January 2006
Anthem, Inc. June 2001 - June 2004
Anthem, Inc. November 2000 - May 2001
Anthem, Inc. January 1999 - November 2000
Anthem, Inc. January 1998 - January 1999
Anthem, Inc. August 1996 - January 1998
Skills
Vendor Management, Process Improvement, Process Engineering, Program Management, Six Sigma, Governance, Metrics, Operations Management, Business Intelligence, Change Management, IT Strategy, Strategic Planning, Business Analysis, Business Process..., Integration, ITIL, Project Portfolio..., PMP, Project Management, SDLC, PMO, Leadership, Management, IT Management, Strategic Partnerships
Education
Six Sigma Academy 2003 — 2003
Six Sigma Green Belt Certification
Academy of Healthcare Management
Professional, Academy of Healthcare Management (PAHM)
Thomas More College 1993 — 1995
Bachelor, Business Administration
University of Cincinnati 1989 — 1992
Associate of Arts, Business Administration
Anthem, Inc. October 2013 - Present
BAE Systems March 2006 - October 2013
Skills
Systems Engineering, Security Clearance, Information Assurance, DoD, Military, Security+, Testing, Configuration Management, System Design, Healthcare Information..., SQL, JIRA, Avionics, Troubleshooting
Education
Tidewater Community College 2007 — 2011
Associate of Science (A.S.), Business Management
Anthem, Inc. August 2015 - Present
Bio-Rad Laboratories September 2014 - December 2014
Profit Recovery Partners October 2013 - May 2014
ING U.S. June 2012 - May 2014
MassMutual Financial Group June 2012 - July 2013
New York Life Insurance Company January 2011 - June 2012
S'Loriea, Inc. May 2006 - June 2007
Skills
Finance, Microsoft Excel, Leadership, Management, Analysis, Project Management, Strategic Planning, Data Analysis, Research, Financial Accounting, Financial Analysis, Strategic Sourcing, Continuous Improvement, Inventory Management, Process Improvement, Procurement
Education
UCLA Extension 2015 — 2016
Finance Certificate
University of California, Irvine 2007 — 2010
Bachelor of Arts (B.A.), Business Economics
Anthem, Inc. July 2014 - Present
JAWOOD, a Genpact company May 2013 - January 2014
Aflac October 2002 - December 2012
Skills
Training, Insurance, Disability Insurance, Coaching, Customer Service, Instructional Design, Term Life Insurance, Life Insurance, Critical Illness, Accident, Team Building, Microsoft Excel, Claim, Whole Life, Flexible Spending..., Call Centers, Employee Benefits, Leadership Development, Health Insurance, Employee Training, Training Delivery, Instructor-led Training, Captivate, Career Development, Workshop Facilitation, E-Learning, Health Savings Accounts, Cafeteria Plans
Education
Troy University 2007 — 2008
BA in Business Administration
Anthem, Inc. September 2015 - Present
Wellpoint Anthem August 2012 - September 2015
Wellpoint Anthem July 2005 - July 2012
Tenet Healthcare February 2002 - June 2005
Gateway January 1999 - February 2002
Skills
Cardiology, Enterprise Software, HIPAA, Health Insurance, Healthcare, Hospitals, Insurance, Managed Care, Management, Marketing, Marketing Strategy, Medicaid, Medicare, Medicine, Oncology, Process Improvement, Program Management, Provider Relations, Requirements Gathering, Strategic Planning, Strategy, Visio
Education
University of California, San Diego
Anthem, Inc. August 2011 - Present
WellPoint (now Anthem, Inc.) 2008 - August 2011
WellPoint (now Anthem, Inc.) 2006 - 2008
Thor, Inc. 2004 - 2006
McGraw-Hill 1998 - 2003
Skills
Volunteering, Process Improvement, Project Management, Team Building, Vendor Management, Marketing Communications, Health Insurance, Program Management, Marketing, Direct Mail, Healthcare, Strategic Planning, Insurance, Managed Care, Leadership, Direct Marketing, CRM, Cross Functional Team..., Project Coordination, Cross-functional Team..., Strategy, Account Management, Strategic Communications, Competitive Analysis, Business Process..., Budgets, Time Management, Training, Marketing Strategy, Innovation
Education
UC San Diego 1983 — 1987
Bachelor's Degree
University of Phoenix 2010 — 2014
Master of Business Administration (M.B.A.)
Anthem, Inc. June 2014 - Present
Vivid PHOENIX February 2010 - Present
Precon Marine, Inc. August 2013 - November 2013
AppleOne Staffing Services April 2012 - May 2012
Total Transportation Services, Inc. July 2010 - October 2010
Virginia Port Authority July 1998 - February 2010
Hampton Roads Foreign Commerce Club 1999 - 2010
Virginia Port Authority 1999 - 2010
Skills
Administrative..., Public Relations, Graphic Design, Business Development, Corporate Communications, CRM, Email Marketing, Media Relations, Event Planning, PowerPoint development, Advertising Design, Marketing Communications, Advertising, Marketing Strategy, Budgets, Marketing, Nonprofits, Project Management, Logo Design, Editing
Education
International Academy of Design and Technology 2011 — 2012
Bachelor of Fine Arts, Adertising Design, 4.0
Tidewater Community College 1989 — 2003
Applied Associates Degree, Graphic Desgin Specialization in Business Arts
Anthem, Inc. April 2014 - Present
Anthem, Inc. September 2012 - April 2014
Anthem, Inc. January 2012 - September 2012
Anthem, Inc. November 2009 - January 2012
Anthem, Inc. June 2006 - November 2009
Anthem, Inc. April 2005 - June 2006
Anthem, Inc. April 2003 - April 2005
KPMG 1995 - 1998
Skills
Medicare, Managed Care, Insurance, Healthcare, Medicaid, Corporate Finance, Financial Accounting, Budget Development, Forecasting, People Management, Development Of Teams, CPA
Education
University of California, Santa Barbara
BA, Business Economics with Accounting Emphasis and Environmental Studies with Humanities Emphasis
Anthem, Inc. 2001 - Present
TSYS 1999 - 2001
Skills
Process Improvement, Business Analysis, Project Management, Health Insurance, Analysis, Change Management, Business Process..., Vendor Management, Data Analysis, Claim, Management, Insurance, Risk Management, Leadership, Program Management, Visio, Requirements Gathering, Strategy, Call Centers, Business Process, SharePoint
Education
Troy University
Bachelor of Business Administration (BBA)
Anthem, Inc. February 2015 - Present
Healthplus Amerigroup, a Wellpoint Co. October 2011 - February 2015
Amerigroup June 2009 - October 2011
Amerigroup October 2006 - June 2009
QVC November 2005 - June 2009
Panasonic June 2002 - July 2004
Skills
Medical Records, Claims Resolution, Provider Relations, Customer Service, Claim Investigation, Medical Billing, Medical Coding, Educational Leadership, Insurance, Analysis, Claims Management, Technical Support, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Outlook, Medical Terminology, Health Insurance, Medicaid Managed Care, Presentation Skills, Healthcare, HIPAA, Process Improvement
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Administration, Management and Operations, 3.45
Tidewater Community College
Associate of Applied Science Degree: Health Information Management, Health Information/Medical Records Technology/Technician, CUM GPA 3.106
Anthem, Inc. April 2011 - Present
Rainmaker & Sun October 1995 - April 2011
DDB Needham March 1993 - August 1995
Marketing Communications Firms June 1990 - February 1993
Skills
Integrated Marketing, Advertising, Creative Direction, Direct Marketing, Marketing Strategy, Marketing, Press Releases, Copywriting, Public Relations, Direct Mail, B2B, Management, Marketing Communications, Online Advertising, Strategy, Lead Generation, Marketing Management
Education
University of California, Los Angeles
BA, Communications - (Mass Communications Specialty)
Anthem, Inc. May 2014 - Present
WellPoint July 2011 - May 2014
Express Scripts December 2009 - November 2010
WellPoint June 2003 - December 2009
Skills
Marketing Communications, Project Management, Copywriting, Strategic Planning, Medicare, Marketing Strategy, Direct Marketing, Marketing, Vendor Management, Cross-functional Team..., Integrated Marketing, Corporate Communications, Event Planning, Editing, Account Management, Market Research
Education
University of California, Santa Barbara 2014 — 2016
Marketing Certificate
University of the Pacific 1995 — 1999
BA, History
Anthem, Inc. October 2010 - Present
Anthem, Inc. November 2008 - October 2010
ITTI Inc September 1998 - December 2008
Swiss Re January 2008 - November 2008
Swiss Reinsurance Company April 2004 - December 2007
Entertainment Publications October 2003 - January 2004
Swiss Reinsurance Company June 2003 - August 2003
Chubb December 2002 - May 2003
Citigroup October 2002 - December 2002
Swiss Re September 1998 - September 2002
Skills
Oracle, PL/SQL, SDLC, Requirements Analysis, Data Modeling, SQL, Agile Methodologies, Software Project..., ETL, XML, IT Strategy, Software Development, Data Warehousing, Enterprise Software, Data Migration, Requirements Gathering, Data Analysis, Database Design, Enterprise Architecture, Solution Architecture, Change Management, Business Intelligence, ITIL, Business Analysis
Education
University of Calicut 1990 — 1994
B. Tech., Electrical and Electronics Engineering
Anthem, Inc. 2013 - Present
VCA Antech 2011 - 2013
Molina Healthcare 2008 - 2011
TRISTAR Insurance Group 2002 - 2008
Skills
Employee Relations, Employee Benefits, Workforce Planning, Human Resources, Onboarding, Benefits Administration, HR Transformation, Strategic HR, Compensation Structure..., HRIS, Training, Organizational..., Talent Acquisition, Talent Management, Personnel Management, Performance Management, Labor Relations, Compensation Structures, Succession Planning, Deferred Compensation, Recruiting, Interviews, College Recruiting, Organizational..., Applicant Tracking..., Hiring, PeopleSoft, FMLA, Employee Engagement, Employment Law, HR Policies, Temporary Placement, New Hire Orientations, Compensation & Benefit, Organizational Design, Employee Training
Education
UC Irvine, Extension
Human Resources Management Certificate
University of California, Irvine - The Paul Merage School of Business
MBA, Finance
Anthem, Inc. December 2014 - Present
AIDS Healthcare Foundation October 2012 - December 2014
OTEK August 2012 - July 2013
Chemical Education Research Group, University of Arizona January 2008 - May 2012
Department of Chemistry and Biochemistry, University of Arizona August 2007 - May 2012
Community Partnership of Southern Arizona (CPSA) 2012 - 2012
Skills
SQL, Microsoft SQL Server, SharePoint, HTML 5, PHP, XML, Pivot Tables, Visual Basic, Clinical Outcomes, Clinical Data Management, JavaScript, SSRS, SSIS, SSAS 2008, Data Mining, Databases, Microsoft Office, Data Analysis, Statistics, R, Research, Business Analysis, SAS
Education
University of Arizona 2007 — 2012
Ph.D., Science Education
Anthem, Inc. October 2002 - Present
Anthem October 2001 - October 2002
Anthem May 1997 - October 2001
Anthem September 1993 - April 1997
Thomas More College September 1991 - August 1993
Skills
Business Intelligence, Teradata, Data Integration, Data Warehousing, ETL, SQL, Query Writing, Query Tuning, Training, Analytics, Leadership, Data Warehouse..., Informatica, Business Objects
Education
Thomas More College 1990 — 1994
BS, Mathematics
Anthem, Inc. November 2012 - Present
Flushing Hospital Medical Center January 2011 - November 2012
Elmhurst care center May 2010 - November 2012
Catholic Charities of Brooklyn and Queens July 2009 - May 2010
Skills
Microsoft Office, Public Speaking, Community Outreach, Case Managment, Crisis Intervention, Research, Nonprofits, Mental Health, Social Services, Program Development, Psychotherapy, Behavioral Health, Motivational..., Case Management, Group Therapy, Microsoft Excel, PowerPoint, Healthcare, Mental Health Counseling, Microsoft Word, Treatment, Hospitals, Program Evaluation, Psychology, Customer Service
Education
State University of New York at Buffalo 2007 — 2009
Master of Social Work (M.S.W.)
Anthem, Inc. 2014 - Present
WellPoint 2010 - 2014
Technology Partners 2003 - 2010
DCSS 2001 - 2003
Daugherty Systems, dba Daugherty Business Solutions 1999 - 2001
Clark Refining & Marketing, dba Premcor 1998 - 1999
SSE 1997 - 1998
Deutsche Financial Services, prev. ITT Commercial Finance 1994 - 1997
Education
University of Arkansas
B.S.B.A., Management Information Systems (MIS)
Anthem, Inc. April 2014 - Present
Anthem, Inc. May 2011 - April 2014
Agility September 2006 - May 2011
Touchtone Corporation - Wintouch eCRM September 2001 - September 2006
Touchtone Corporation September 2001 - September 2006
Touchtone Corporation September 2001 - September 2006
Skills
HTML + CSS, CRM, Marketing Strategy, Software Implementation, Learning Management..., Business Analysis, User Experience Design, Project Management, SharePoint, Social Media, Social Media Marketing, SEO, Management, HTML, Software Project..., Software Development, Web Development, Lead Generation, Sales, Cross-functional Team..., Email Marketing, Business Process, Leadership, Strategy, Social Networking, User Experience, Salesforce.com, E-commerce, WordPress, Marketing, Team Leadership, Vendor Management, Program Management, Product Management, Analysis, Analytics, Business Intelligence, Business Process..., Process Improvement, Strategic Partnerships, Business Development, Strategic Planning, Integration, Visio, Enterprise Software, Change Management, Networking, Consulting, Data Analysis, Team Management
Education
University of California, Irvine 1996 — 2001
BA
Cypress High School 1992 — 1996
Anthem, Inc. March 2011 - Present
Skills
Outsourcing, Analytics, Spend Analysis, Strategic Sourcing, Ariba, Contract Negotiation, Process Improvement, Strategic Planning, Vendor Management, E-procurement, RFP, Cross-functional Team..., Business Strategy, Six Sigma, Business Analysis, Procurement, Business Process..., Sourcing, Supply Management, Global Sourcing, Management, Cloud Computing, IT Strategy, Strategy, Data Center, Leadership, eSourcing
Education
Thunderbird School of Global Management 2001 — 2002
MBA, International Management
Anthem, Inc. June 2014 - Present
Anthem, Inc. May 2011 - May 2014
Dynamic Healthcare Systems September 2010 - April 2011
SCAN Health Plan January 2006 - August 2010
CalOptima August 2001 - January 2006
Centers for Medicare & Medicaid Services July 1997 - August 2001
Skills
Managed Care, Medicare, Healthcare, Medicaid, Health Insurance, Strategic Planning, Healthcare Management, Process Improvement, Program Management, Project Management, Business Development, Data Analysis, Change Management
Education
University of Southern California - Marshall School of Business 2003 — 2006
MBA
University of California, Los Angeles - Fielding School of Public Health 1995 — 1997
MPH
University of California, Los Angeles 1991 — 1995
BA
Anthem, Inc. December 2014 - Present
L.A. Care Health Plan May 2009 - December 2014
DIRECTV June 2007 - June 2008
WellPoint January 2006 - March 2007
WellPoint October 2001 - December 2005
WellPoint October 1995 - September 2001
WellPoint July 1993 - October 1995
WellPoint July 1990 - July 1993
Education
University of California, Los Angeles 1986 — 1990
Bachelor’s Degree
University of Wisconsin-Madison September 2015 - Present
Marver Usability Group, LLC April 2009 - Present
Anthem, Inc. January 2015 - March 2015
Medtronic March 2014 - May 2014
Digi-Key Corporation March 2012 - February 2014
Digi-Key Corporation April 2009 - March 2012
Best Buy May 2008 - February 2009
RSM McGladrey October 2006 - April 2008
Walmart.com 2005 - 2005
Skills
User Interface Design, User Experience, Usability Testing, Usability, User Research, Card Sorting, Experience Design, Paper Prototyping, User Interface, Web Analytics, Task Analysis, Ethnography, Human Factors, Wireframes, Heuristic Evaluation, User-centered Design, Analysis, Information Architecture
Education
University of Wisconsin-Madison 2015 — 2017
Master of Science (MS), Population Health Sciences
Tufts University 2002 — 2006
Bachelor of Science (BS), magna cum laude, Human Factors & Ergonomics (Engineering Psychology)
Anthem, Inc. April 2015 - Present
Anthem October 2011 - Present
Anthem June 2009 - October 2011
Tenet Healthcare September 2005 - May 2009
WellPoint 2003 - 2005
Skills
Managed Care, Health Insurance, Contract Negotiation, Policy, Hospitals, Insurance, Healthcare Consulting, Provider Relations, Medicare, Medicine, Healthcare, Revenue Cycle, Medicaid, Management, Healthcare Industry, Network Development, Disease Management, HIPAA, Health Policy, Healthcare Information...
Education
University of California, Los Angeles - Fielding School of Public Health 2001 — 2003
Master of Public Health, Healthcare Management
University of California, Los Angeles 1996 — 2000
Bachelor of Science (B.S.), Physiology, General
Crescenta Valley High School 1992 — 1996
Anthem, Inc. March 2015 - Present
Anthem, Inc. May 2007 - March 2015
Lumenos, Inc. June 2002 - May 2007
Hewitt Associates, LLC November 1998 - June 2002
KPMG January 1997 - November 1998
Kaiser Permanente February 1995 - January 1997
Principal Financial Group January 1990 - February 1995
Skills
Underwriting, Employee Benefits, Managed Care, Insurance, Health Savings Accounts, Health Insurance, Brokers, Leadership, Healthcare, Strategic Planning, Health Policy, Strategy, Healthcare Industry, Account Management, Management, HMO
Education
University of Baltimore 1992 — 1994
MBA, Business
University of Maryland College Park 1986 — 1990
BS, Business
Anthem, Inc. April 2015 - Present
TCS March 2006 - March 2015
Asda 2014 - 2015
Asda 2014 - 2015
JP Morgan Chase & Co May 2007 - November 2013
Aramark Uniform Services March 2006 - May 2007
Goldman Sachs September 2004 - March 2006
Skills
Investment Banking, Requirements Analysis, SDLC, PL/SQL, Java Enterprise Edition, Requirements Gathering, Financial Services, Agile Methodologies, AngularJS, ionic framework, Spring Framework, Spring Integration, Cordova, IBM Worklight, SOA, Java, Web Services, JavaScript, Integration
Education
University of Burdwan 2000 — 2004
Bachelor of Engineering (B.E.), Information Technology, Honours
St Josephs convent
St Josephs convent
Anthem, Inc. August 2015 - Present
Johnson & Johnson August 2012 - November 2014
McKesson June 2010 - July 2012
McKesson September 2008 - May 2010
Micronomics March 1999 - July 2008
Skills
Cross-functional Team..., Forecasting, Strategic Planning, Analytics, Strategy, Healthcare, Financial Modeling, Market Research, Competitive Analysis, Strategic Thinking, Strategic Financial..., Project Management, Building Relationships, Analysis, Business Development, Business Planning, Business Strategy, Executive Management, Finance, Financial Analysis, Leadership, Management, Pricing, Process Improvement, Program Management
Education
UCLA Anderson School of Management 2005 — 2008
MBA
University of California, Los Angeles 1997 — 1999
BA
Anthem, Inc. July 2015 - Present
Anthem, Inc. June 2012 - July 2015
Amerigroup Corporation May 2009 - June 2012
Aetna March 2007 - May 2009
State of Maryland 2006 - 2007
Allstate 2002 - 2006
Skills
Medicaid, Healthcare Management, Insurance, Auditing, Data Analysis, Healthcare, Fraud, Managed Care, Medical Compliance, Medicaid Managed Care, Process Improvement, Analysis, Claim Investigation, Training, Leadership, Outlook, Team Building, Microsoft Excel, PowerPoint, Public Speaking
Education
Saint Joseph's University 2008 — 2013
Master of Science (M.S.), Healthcare Administration, 3.9
Towson University 1996 — 2000
Bachelor of Science (B.S.), Criminal Justice and Corrections
Anthem, Inc. July 2014 - Present
WellPoint July 2013 - July 2014
WellPoint November 2011 - July 2013
WellPoint August 2006 - November 2011
Touchstone Health Partnership, Inc. 2004 - 2006
Planned Parenthood of Connecticut 2002 - 2004
Planned Parenthood of the Mohawk Hudson 2000 - 2002
Skills
Health Policy, Medicaid, Network Development, HIPAA, Insurance, Process Improvement, Disease Management, Healthcare Information...
Education
State University of New York at Albany 1996 — 2000
Bachelor of Arts (B.A.), English, Women's Studies
Seaford High School
American Red Cross (National Headquarters) June 2015 - Present
Anthem, Inc. August 2014 - June 2015
WellPoint April 2013 - August 2014
WellPoint September 2011 - April 2013
WellPoint July 2010 - September 2011
WellPoint December 2006 - December 2009
Macy's August 2005 - August 2006
Kelly Services July 2001 - December 2004
Remedy Staffing January 2000 - May 2001
Olsten Staffing Services August 1996 - January 2000
Skills
Talent Acquisition, Talent Management, Employee Relations, Human Resources, Hiring, Personnel Management, Leadership, Management, Interviews, Applicant Tracking..., Performance Management, Temporary Placement, Onboarding, HRIS, Employee Benefits, Succession Planning, Team Building, Benefits Administration, Workforce Planning, Internet Recruiting, Taleo, HR Policies, New Hire Orientations, Sourcing, Training, Account Management, EEO/AA Compliance, PeopleSoft, Employee Training, Diversity & Inclusion, Operations Management, Compensations, Employee Engagement, Building Relationships, Multiple Sites, Compensation & Benefits..., Corporate Recruiting, Recruiting, Staffing Services
Education
University of Bridgeport
Bachelor of Science, Retail Management
Anthem, Inc. September 2014 - Present
Catalyst Solutions - A Healthcare Consulting Company April 2014 - September 2014
Cox Commmunications March 2012 - April 2014
Cox Communications September 2009 - March 2012
Convergence Acceleration Solutions Group October 2008 - September 2009
InComm October 2007 - August 2008
NCR September 2004 - October 2007
Digitial Insight 2005 - 2005
Towson University 1999 - 2002
Skills
Requirements Analysis, SDLC, Visio, Integration, Agile Methodologies, Software Project..., Requirements Gathering, Vendor Management, Business Analysis, Project Management, Data Warehousing, Software Documentation, Enterprise Software, Program Management, Leadership, Quality Assurance, PMP, SharePoint, PMO
Education
University of Georgia - Terry College of Business 2003 — 2004
M.S., Internet Technology
Towson University 1998 — 2002
B.S., Computer Information Sciences
Edgewood HS 1994 — 1998
Anthem, Inc. October 2013 - Present
Anthem, Inc. May 2012 - October 2013
Fusion Alliance May 2010 - October 2013
Liberty Mutual March 2011 - March 2012
Roche Diagnostics July 2010 - March 2011
Kaplan Compliance Solutions July 2007 - December 2009
CNA Insurance October 2000 - July 2007
Install Inc January 2000 - October 2000
AT&T November 1998 - December 1999
Skills
Requirements Gathering, Requirements Analysis, Project Management, Integration, Enterprise Architecture, Visio, SDLC, Data Modeling, Business Analysis, SQL, Software Project..., Mainframe, Business Requirements, SOA, Analysis, Agile Methodologies
Education
University of Calcutta 1989 — 1992
iSALUS Healthcare May 2013 - Present
iSalus Healthcare 2005 - 2011
Anthem, Inc. January 2000 - December 2004
Skills
EMR, HIPAA, Revenue Cycle, Healthcare Information..., EHR, Medical Billing, Healthcare Management, Medicare, Healthcare, Health Insurance, Client Engagement, Managed Care, Healthcare Consulting, Practice Management, Medicaid, Healthcare Industry, Physicians, Hospitals, Informatics, Health Policy, Revenue Cycle Management, Process Improvement, Software Documentation, Physician Relations, Team Building, Medical Records, Medicine, Provider Relations, Medical Coding, Medical Terminology, Quality Improvement, Surgery, Claim, Meditech, Ambulatory, Software Implementation, CPOE, ICD-9, Management, Public Speaking, Training, Strategic Planning, Leadership, Customer Service, HL7, Sales Operations, Lead Generation, Clinical Research
Education
Indiana University- Executive Leadership Program 2006 — 2007
Thomas More College
Bachelor of Arts (B.A.), Business and Economics
Anthem, Inc. January 2014 - Present
Teleflora December 2011 - December 2013
Teleflora January 2011 - November 2011
Teleflora March 2008 - December 2010
Lexicon Marketing January 2006 - March 2008
Lexicon Marketing November 2003 - January 2006
Lexicon Marketing November 2002 - November 2003
PorchLight Entertainment 2002 - 2002
DIRECTV 2000 - 2001
Education
University of California, Los Angeles
BA, English Literature
UCLA Extension
Anthem, Inc. May 2014 - Present
Anthem, Inc. March 2014 - May 2014
CareMore Health Plan March 2011 - March 2014
CareMore Health Plan September 2008 - March 2011
Paramount Pictures June 2007 - August 2008
Paramount Pictures November 2006 - June 2007
PacifiCare Health Systems August 2005 - August 2006
Price Waterhouse Coopers 2003 - 2005
The Walt Disney Company November 2001 - August 2003
Skills
Financial Analysis, Financial Reporting, Process Improvement, Budgets, Sarbanes-Oxley Act, Business Process..., Forecasting, Management, Insurance, Financial Modeling, Business Intelligence, Healthcare Management, Medicare, HEDIS, Strategy, Quality Assurance, Quality Management, Program Management, Project Management, Business Analysis, Managerial Finance, Accounting, Internal Controls, Auditing, Internal Audit, GAAP, SEC filings, Analysis, Finance
Education
University of California, Riverside 1998 — 2002
BS, Business Administration
Anthem, Inc. January 2007 - Present
Anthem, Inc. November 2004 - March 2007
Anthem, Inc. March 2003 - November 2004
Impact Solutions March 2001 - December 2003
Anthem, Inc. November 2002 - March 2003
Kinko's August 1997 - March 2001
Kinko's World Headquarters September 1996 - March 2001
Kinko's February 1992 - January 2001
Kinko's April 1994 - August 1997
Kinko's July 1991 - March 1993
Skills
Business, Business Strategy, CRM, Consulting, Health Insurance, Project Management, Process Improvement, Marketing Communications, Leadership, Marketing, Training, Customer Service, ExactTarget, Email Strategy, B2B Marketing Strategy, B2C marketing, Cross-functional Team..., HTML emails, Automation, Interactive Marketing, Direct Marketing, Email Marketing Software, Text Messaging, Customer Experience, Technical Product..., Cross Channel Marketing, Process Integration, System Administration, Vendor Management, Event Management, Digital Strategy, Mobile Marketing, Technical Documentation, Essential Oils, Strategic Planning, Salesforce.com, Corporate Branding, Analytics, Corporate Communications, Employee Benefits, Multi-channel Marketing, Competitive Analysis, Customer Acquisition, Database Marketing, Marketing Management, Email Marketing, Lead Generation, Integrated Marketing, Strategy, Direct Mail
Education
University of California, Santa Barbara 1988 — 1991
Bachelor's degree, Business Economics - Accounting
Anthem, Inc. May 2014 - Present
Kaiser Permanente January 1995 - May 2014
Skills
Healthcare Information..., Hospitals, Process Improvement, Healthcare, Healthcare Management, Data Analysis, Performance Improvement, Revenue Cycle, Healthcare Industry, Healthcare Consulting, Informatics, Managed Care, HIPAA, Medicaid, EHR, Strategic Planning
Education
University of Southern California 1993 — 1995
MHA, Health Administration
University of California, Irvine 1985 — 1989
BS, Biological Sciences
other
Anthem, Inc. March 2011 - Present
WellPoint, Inc March 2008 - March 2011
Skills
SDLC, Business Analysis, Management, Health Insurance
Education
University at Albany, SUNY 1989 — 1993
BA, Psychology
Anthem, Inc. March 2015 - Present
Unum March 2014 - March 2015
Unum September 2006 - March 2014
Unum March 2002 - September 2006
Unum June 1993 - March 2002
Skills
Disability Insurance, Employee Benefits, Sales, Management, Insurance, Health Insurance, Leadership
Education
University of Arizona 1989 — 1993
Bachelors Degree, Finance
Anthem, Inc. 2008 - Present
WellPoint NextRx 2007 - 2008
DHHS-Centers for Medicare & Medicaid Services 2002 - 2007
Skills
Policy Analysis, Health Policy, Healthcare Management, Public Health, Medicare, Medicaid, Medicare Part D, Managed Care, Health Insurance, Pharmacy Benefit..., Utilization Management, Congressional Affairs, Media Relations, Marketing Strategy, Disease Management, Healthcare Industry, HIPAA, Data Analysis, Healthcare Information..., Pharmacy, Community Outreach, Process Improvement, Informatics, Provider Relations, Policy, Medical Coding, Healthcare Consulting, Clinical Research, NCQA, Quality Improvement, Pharmacoeconomics, Medicaid Managed Care, Employee Benefits, Access, Program Management, Health Information..., Software Documentation, ICD-9, Health Care Reform, Revenue Cycle, Network Development, Credentialing, Pharmacy Automation
Education
Tulane University 2000 — 2002
MPH, Public Health
University of California, San Diego 1991 — 1996
B.A
Anthem, Inc. May 2013 - Present
Self Employed October 2008 - May 2013
WellPoint June 2008 - May 2013
Kaiser Permanente September 2006 - March 2010
Skills
Healthcare Management, Healthcare, Healthcare Information..., Hospitals, Managed Care, Medicine, EMR, Clinical Research, Public Health, Utilization Management, Internal Medicine, Medical Education, Inpatient, Health Policy, Healthcare Consulting
Education
University of California, Irvine - The Paul Merage School of Business 2007 — 2009
MBA
Anthem, Inc. September 2012 - Present
Anthem 2003 - Present
WellPoint August 2003 - August 2004
Skills
Managed Care, Pharmaceutical Industry, Pharmacy, Pharmaceutical Sales, Healthcare, Pharmacy Benefit..., Medicaid, Medicare, Disease Management, Pharmacists, Health Policy, Utilization Management, Pharmacy Automation
Education
University of Southern California 1999 — 2003
PharmD
University of California, Los Angeles 1995 — 1999
BS, Psychobiology
Excel MSO, LLC May 2015 - Present
Anthem, Inc. August 2014 - May 2015
CareMore Health Plan February 2012 - August 2014
CareMore Health Plan September 2011 - June 2012
CareMore Health Plan February 2011 - September 2011
Alameda Alliance for Health January 2006 - December 2010
Arcadian Management Services September 2001 - January 2006
Skills
Medicaid, Medicare, Managed Care, Healthcare, Healthcare Management, HIPAA, Non-profits, Process Improvement, Program Development, Call Center, Health Insurance, Software Documentation, Project Management, Data Analysis, Team Building, Vendor Management, Program Management, Strategic Planning, Customer Service, Provider Relations, HMO, Call Centers, Nonprofits
Education
UC Berkeley
Bachelor of Arts (B.A.), Sociology
Anthem, Inc. July 2015 - Present
Anthem, Inc. September 2010 - July 2015
Anthem, Inc. October 2007 - September 2010
Skills
Leadership, Healthcare, Team Building, Supplier Management, Logistics Management, Vendor Management
Education
University of California, Los Angeles
Bachelor’s Degree
Anthem, Inc. May 2015 - Present
Wellpoint Inc (Anthem) December 2011 - May 2015
Wellpoint Inc (Anthem) January 2011 - December 2011
Los Angeles City Attorney's Office June 2009 - November 2009
Ariba, Inc June 2008 - August 2008
Skills
Strategic Sourcing, Process Improvement, Six Sigma, Procurement, Contract Negotiation, Strategy, Vendor Relationships, Sourcing, Vendor Management, Cross-functional Team..., Outsourcing, Program Management, Leadership, Management Consulting, Business Process..., Strategic Planning, Management, Microsoft Office, Project Management
Education
University of Southern California 2008 — 2010
B.A, Political Science, Business Administration
University of California, Irvine 2006 — 2008
Bachelor's degree, Political Science
Anthem, Inc. August 2011 - Present
Romney for President June 2012 - November 2012
California State Assembly January 2011 - July 2011
California Department of Insurance April 2008 - December 2010
Meg Whitman for Governor 2010 July 2010 - November 2010
Office of Governor Arnold Schwarzenegger 2003 - 2007
Skills
Policy, Public Affairs, Coalitions, Crisis Communications, Speech Writing, Strategic Communications, Media Relations, Politics, Public Policy, Press Releases, Crisis Management, Public Relations, Political Campaigns, Message Development, Policy Analysis, Legislative Relations, Community Outreach, New Media, Political Consulting, Editing, Social Media
Education
UC Berkeley 1996 — 2000
BA, Political Science
Anthem, Inc. September 1996 - Present
Education
University of Phoenix 2003 — 2009
N/A, Health/Health Care Administration/Management
Tidewater Community College 1999 — 2001
Associate of Arts and Sciences (AAS)
High School 1985 — 1988
Diploma
Anthem, Inc. August 2014 - Present
Milliman October 2012 - August 2014
Skills
Microsoft Excel, SQL, VBA, R, SAS programming, Data Analysis, Statistical Modeling, Actuarial Science
Education
UCSB 2008 — 2012
Bachelor of Science, Actuarial Science
Anthem, Inc. January 2015 - Present
British Embassy February 2013 - October 2014
Coventry Health Care, an Aetna Company March 2012 - February 2013
Prudential Financial October 2007 - November 2011
Electronic Data Systems March 2007 - October 2007
SAIC October 2006 - March 2007
MissionFish July 2006 - October 2006
ProFund Advisors LLC April 2006 - July 2006
Citi July 2004 - December 2004
Skills
SQL, MySQL, Visual Basic, JavaScript, jQuery, Microsoft Excel, phpMyAdmin, Access, C++, SAS, Project Management, CSS, Web Development, PHP
Education
University of Maryland College Park 2005 — 2005
Non-degree Seeking Student
Towson University 1999 — 2004
Bachelor's degree, Applied Mathematics, Applied Physics
Anthem, Inc. November 2013 - Present
Aetna 1988 - 2013
UnitedHealthcare April 1996 - April 1997
Skills
Health Insurance, Insurance, Underwriting, Medicare, Claim, Claims Management, SDLC, Business Analysis
Education
Trinity College-Hartford
BS in Computer Science and economics
Anthem, Inc. July 2008 - Present
Extended Home Care December 2006 - January 2010
Extended Home Care November 2006 - December 2009
Sea-Field Services May 2002 - October 2008
VNAB (VNR) October 1998 - May 2002
Catholic Medical Center CHHA January 1996 - January 1999
Beth Israel Medical Center, Petrie Division. February 1993 - February 1996
Skills
PowerPoint, Windows, Research, Outlook, Teaching, Microsoft Office, Microsoft Excel, Budgets, Negotiation, Nursing, Acupuncture and..., Health and Wellness, Occupational Health, Healthcare, Healthcare Management, Hospitals, Managed Care, Critical Care, Home Care, Team Building
Education
WGU Texas 2015 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management, In progress.0
Tri-State College of Acupuncture 2000 — 2003
M.S, Acupuncture
Touro College 1999 — 2001
B.S. Degree, Biology and Chemestry
Moscow School of Nursing 1985 — 1989
Diploma, Nursing
Anthem, Inc. December 2013 - Present
Arkansas Department of Human Services May 2008 - September 2013
Arkansas Department of Human Services September 2007 - May 2008
Afni September 2005 - April 2007
Skills
Microsoft Office, Program Development, Project Implementation, Process Improvement, SQL, SharePoint, Customer Service, Child Welfare, Quality Management
Education
Tuskegee University 2002 — 2007
Bachelor of Arts (B.A.), Psychology & English