Asset Acceptance
Industry: Company
DescriptionAsset Acceptance is a trade name used by several companies owned by the parent corporation Asset Acceptance Capital Corporation, which has existed since the formation of the predecessor company in 1962. Asset Acceptance Capital Corp's main revenue-generating subsidiary is Asset Acceptance, LLC. Customer service: 1 (800) 545-9931 CEO: Rion B. Needs (Jan 2009–) Headquarters: Warren, MI Founded: 1962 Subsidiaries: Premium Asset Recovery Corp, BSI eSolutions, LLC, Parent organization: Encore Capital Group
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Asset Acceptance Employees
Employee
Years
Job
Industry
Norman McCowin Norman McCowin's Asset Acceptance Experience May 2008 - March 2009
Job License Health Insurance Agent at Humana
Industry Insurance
Experience
Humana June 2013 - Present
CBC National Bank May 2013 - September 2013
Bank of America May 2012 - January 2013
JP Morgan Chase April 2009 - March 2012
Asset Acceptance May 2008 - March 2009
Fidelity Home Mortgage May 2006 - November 2007
Nova Star Home Mortgage December 2004 - April 2006
Graham Group Mortgage October 2003 - December 2004
Equity One December 2001 - October 2003
Conseco Finance August 2001 - December 2001
Skills
Banking, Credit, Loans, Risk Management, Mortgage Lending, SDLC, User Acceptance Testing, Retail Banking, Quality Center, Mortgage Banking, Business Analysis, Credit Risk, Credit Cards, Credit Analysis, Financial Risk, Process Improvement, Requirements Analysis, Test Planning, Loan Origination, Quality Assurance
Education
North Carolina A&T State University 1997 — 2000
Bachelor of Science (BS), Art Design
Norfolk State University 1996 — 1997
n/a, Art Design
Humana June 2013 - Present
CBC National Bank May 2013 - September 2013
Bank of America May 2012 - January 2013
JP Morgan Chase April 2009 - March 2012
Asset Acceptance May 2008 - March 2009
Fidelity Home Mortgage May 2006 - November 2007
Nova Star Home Mortgage December 2004 - April 2006
Graham Group Mortgage October 2003 - December 2004
Equity One December 2001 - October 2003
Conseco Finance August 2001 - December 2001
Skills
Banking, Credit, Loans, Risk Management, Mortgage Lending, SDLC, User Acceptance Testing, Retail Banking, Quality Center, Mortgage Banking, Business Analysis, Credit Risk, Credit Cards, Credit Analysis, Financial Risk, Process Improvement, Requirements Analysis, Test Planning, Loan Origination, Quality Assurance
Education
North Carolina A&T State University 1997 — 2000
Bachelor of Science (BS), Art Design
Norfolk State University 1996 — 1997
n/a, Art Design
Riche Mauldin Riche Mauldin's Asset Acceptance Experience 2008 - 2011
Job Training and curriculum development professional.
Industry Human Resources
Experience
Progressive Financial Services, LLC March 2014 - Present
Gatestone & Co. April 2013 - February 2014
United Recovery Systems LP November 2011 - October 2012
Loan Resolution Corporation May 2011 - November 2011
Asset Acceptance 2008 - 2011
Skills
Fluent in Italian, Fluent in Spanish, Skip Tracing, As 400, FACS Ontario, Training & Development, Curriculum Design, Curriculum Development, Loss Mitigation, Call Center, Training, Microsoft Office, Loan Servicing, Sales, Microsoft Word, Development Of Employees, Staff Development, Microsoft Excel, Financial Services, Personnel Management, Mortgage Servicing, Loan Origination, Onboarding, Recruiting, Credit Risk, Performance Management, Employee Relations, Customer Service, Customer Satisfaction, Team Building, Accounts Receivable, Loans, Leadership Development, Coaching, Talent Acquisition, Hiring, Credit Analysis, Public Speaking, Social Networking, Job Fairs, Call Centers, Employee Training, Negotiation, Risk Management, Banking, Mortgage Lending, Finance, Mortgage Banking, Interviews, Outlook
Education
Central Arizona College 2011 — 2015
Currently Attending, Business Administration
Pima Community College 1993 — 1994
None
Progressive Financial Services, LLC March 2014 - Present
Gatestone & Co. April 2013 - February 2014
United Recovery Systems LP November 2011 - October 2012
Loan Resolution Corporation May 2011 - November 2011
Asset Acceptance 2008 - 2011
Skills
Fluent in Italian, Fluent in Spanish, Skip Tracing, As 400, FACS Ontario, Training & Development, Curriculum Design, Curriculum Development, Loss Mitigation, Call Center, Training, Microsoft Office, Loan Servicing, Sales, Microsoft Word, Development Of Employees, Staff Development, Microsoft Excel, Financial Services, Personnel Management, Mortgage Servicing, Loan Origination, Onboarding, Recruiting, Credit Risk, Performance Management, Employee Relations, Customer Service, Customer Satisfaction, Team Building, Accounts Receivable, Loans, Leadership Development, Coaching, Talent Acquisition, Hiring, Credit Analysis, Public Speaking, Social Networking, Job Fairs, Call Centers, Employee Training, Negotiation, Risk Management, Banking, Mortgage Lending, Finance, Mortgage Banking, Interviews, Outlook
Education
Central Arizona College 2011 — 2015
Currently Attending, Business Administration
Pima Community College 1993 — 1994
None
Concepcion (Connie) Fajardo Concepcion (Connie) Fajardo's Asset Acceptance Experience May 2005 - January 2012
Job http://www.farmersagent.com/cfajardo
Industry Insurance
Experience
The Fajardo Insurance Agency January 2013 - Present
Farmers Insurance January 2013 - Present
Asset Acceptance May 2005 - January 2012
Asset Acceptance 2005 - 2012
Skills
Credit Analysis, Portfolio Management, Credit Risk, Financial Analysis, Financial Services, Risk Management, Call Centers, Strategic Financial..., Career Counseling, Life Insurance, Commercial Insurance, Property & Casualty..., Benefits Negotiation, Negotiation, Bilingual-English/Spanis..., Credit, Finance, Customer Service
Education
Texas A&M University-San Antonio 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Northwest Vista College 2006 — 2008
Associate of Arts (AA), Sociology
The Fajardo Insurance Agency January 2013 - Present
Farmers Insurance January 2013 - Present
Asset Acceptance May 2005 - January 2012
Asset Acceptance 2005 - 2012
Skills
Credit Analysis, Portfolio Management, Credit Risk, Financial Analysis, Financial Services, Risk Management, Call Centers, Strategic Financial..., Career Counseling, Life Insurance, Commercial Insurance, Property & Casualty..., Benefits Negotiation, Negotiation, Bilingual-English/Spanis..., Credit, Finance, Customer Service
Education
Texas A&M University-San Antonio 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Northwest Vista College 2006 — 2008
Associate of Arts (AA), Sociology
Anant Shah, CPA Anant Shah, CPA's Asset Acceptance Experience January 2008 - September 2008
Job Sr. Manager, Controller's Office at Walmart
Industry Retail
Experience
Walmart July 2012 - Present
General Motors March 2012 - June 2012
SPX Corporation December 2008 - February 2012
Asset Acceptance January 2008 - September 2008
Arati Patel & Associates, PLC. June 2004 - May 2008
Ford Motor Company June 2005 - October 2007
Skills
Federal Taxation, State & Local Taxation, International Taxation, SOX, SEC reporting, Tax, Accounting, Tax Accounting, Auditing, Sarbanes-Oxley Act, Tax Returns, Hyperion Enterprise, Property Tax, State Tax, Sales & Use Tax, GAAP, US GAAP, Sarbanes-Oxley, Tax Research, Corporate Tax, General Ledger, Financial Statements, International Tax, CPA, SEC filings, Hyperion, SEC Filings
Education
Walsh College of Accountancy and Business Administration 2009 — 2012
MST - Currently Attending, Taxation
Oakland University 2000 — 2002
MIS, Management Information Systems
Walmart July 2012 - Present
General Motors March 2012 - June 2012
SPX Corporation December 2008 - February 2012
Asset Acceptance January 2008 - September 2008
Arati Patel & Associates, PLC. June 2004 - May 2008
Ford Motor Company June 2005 - October 2007
Skills
Federal Taxation, State & Local Taxation, International Taxation, SOX, SEC reporting, Tax, Accounting, Tax Accounting, Auditing, Sarbanes-Oxley Act, Tax Returns, Hyperion Enterprise, Property Tax, State Tax, Sales & Use Tax, GAAP, US GAAP, Sarbanes-Oxley, Tax Research, Corporate Tax, General Ledger, Financial Statements, International Tax, CPA, SEC filings, Hyperion, SEC Filings
Education
Walsh College of Accountancy and Business Administration 2009 — 2012
MST - Currently Attending, Taxation
Oakland University 2000 — 2002
MIS, Management Information Systems
Dewhannea Fox Dewhannea Fox's Asset Acceptance Experience February 2007 - January 2010
Job Owner/Buyer @ AltHerEgo Boutique
Industry Apparel & Fashion
Experience
Self-employed April 2005 - Present
Asset Acceptance February 2007 - January 2010
Chrysler Group LLC March 2003 - September 2005
Skills
Visual Merchandising, Fashion, Merchandising, Sales Management, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Entrepreneurship, Brand Development, E-commerce, Customer Service, Public Relations, Sales, Small Business, Social Media Marketing, Marketing, Marketing Strategy, Management, Negotiation, Project Management, Customer Satisfaction, Project Planning, Team Building, Social Networking, Purchasing, Event Planning, Selling, Social Media, Strategic Planning, Coaching, Online Marketing, Advertising
Education
Oakland University 2010 — 2015
Bachelor's degree, Nursing
Oakland University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration
Martin Luther king 1996 — 2000
High School Diploma
Oakland University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Self-employed April 2005 - Present
Asset Acceptance February 2007 - January 2010
Chrysler Group LLC March 2003 - September 2005
Skills
Visual Merchandising, Fashion, Merchandising, Sales Management, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Entrepreneurship, Brand Development, E-commerce, Customer Service, Public Relations, Sales, Small Business, Social Media Marketing, Marketing, Marketing Strategy, Management, Negotiation, Project Management, Customer Satisfaction, Project Planning, Team Building, Social Networking, Purchasing, Event Planning, Selling, Social Media, Strategic Planning, Coaching, Online Marketing, Advertising
Education
Oakland University 2010 — 2015
Bachelor's degree, Nursing
Oakland University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration
Martin Luther king 1996 — 2000
High School Diploma
Oakland University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Crystal Lemmon Crystal Lemmon's Asset Acceptance Experience February 2011 - February 2012
Job Customer Service at State Farm Insurance
Industry
Experience
State Farm Insurance February 2013 - Present
Asset Acceptance February 2011 - February 2012
MAXIMUS 2012 - 2012
Abode Air June 2010 - February 2011
Circle K October 2007 - February 2009
K-Mart October 2001 - May 2002
Skills
Mathematics, Customer Service, Retail, Leadership, Time Management, Sales, Inventory Control, Accounting, Negotiation
Education
Mesa Community College 2012 — 2014
State Farm Insurance February 2013 - Present
Asset Acceptance February 2011 - February 2012
MAXIMUS 2012 - 2012
Abode Air June 2010 - February 2011
Circle K October 2007 - February 2009
K-Mart October 2001 - May 2002
Skills
Mathematics, Customer Service, Retail, Leadership, Time Management, Sales, Inventory Control, Accounting, Negotiation
Education
Mesa Community College 2012 — 2014
Matthew Szwed Matthew Szwed's Asset Acceptance Experience January 2006 - January 2015
Job Full Time Student at Northwood University
Industry Financial Services
Experience
Asset Acceptance January 2006 - January 2015
Pinkerton Security October 1995 - September 1998
United States Marine Corps May 1991 - January 1995
Skills
Leadership, Leadership Development, Team Building, Operational Execution, Training, Call Centers, Risk Management, Customer Satisfaction, Process Improvement, Operations Management, Performance Management, Employee Training, Coaching, Change Management, Financial Services, Talent Management, Team Leadership, Strategy, Employee Engagement, Data Analysis, Customer Service, Microsoft Office, Management
Education
Northwood University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Management
University of Michigan 1997 — 1999
History and Political Science
Macomb Community College 1995 — 1997
Woodhaven High School 1986 — 1990
High School Diploma
Asset Acceptance January 2006 - January 2015
Pinkerton Security October 1995 - September 1998
United States Marine Corps May 1991 - January 1995
Skills
Leadership, Leadership Development, Team Building, Operational Execution, Training, Call Centers, Risk Management, Customer Satisfaction, Process Improvement, Operations Management, Performance Management, Employee Training, Coaching, Change Management, Financial Services, Talent Management, Team Leadership, Strategy, Employee Engagement, Data Analysis, Customer Service, Microsoft Office, Management
Education
Northwood University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Management
University of Michigan 1997 — 1999
History and Political Science
Macomb Community College 1995 — 1997
Woodhaven High School 1986 — 1990
High School Diploma
Bruce Ward Bruce Ward's Asset Acceptance Experience September 2011 - March 2014
Job Director Operational Excellence
Industry Financial Services
Experience
Encore Capital Group April 2014 - Present
Hungry Hollow Farms March 2013 - Present
Asset Acceptance September 2011 - March 2014
Asset Acceptance February 2010 - August 2011
Asset Acceptance November 2008 - January 2010
Ford Motor Company January 2007 - July 2008
Ford Motor Company July 2004 - December 2006
Ford Motor Company March 2003 - December 2006
Ford Motor Company July 2001 - March 2003
Ford Motor Company March 1999 - July 2001
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Kaizen, Management, Continuous Improvement, Business Transformation, Black Belt, Business Process..., Training, Process Engineering, Operations Management, Automotive, DMAIC, Value Stream Mapping, Change Management, Vendor Management, Business Analysis, Product Development, Analytics, Coaching, Program Management, Problem Solving, Data Analysis, Performance Management, Analysis, Call Centers, Minitab, Business Process Mapping, Outsourcing, Team Leadership, Visio, Engineering, Manufacturing, Supply Chain Management, MS Project, Customer Satisfaction, Team Building, Statistics, Purchasing, Metrics, Business Management, Call Center, Strategy Development, Vendor, Portfolio Management, Business Strategy, Organizational..., Inventory Management
Education
Oakland University 1997 — 1999
MS, Mechanical Engineering
Michigan Technological University 1992 — 1996
BS, Mechanical Engineering
Rice Lake 1988 — 1992
High School
Encore Capital Group April 2014 - Present
Hungry Hollow Farms March 2013 - Present
Asset Acceptance September 2011 - March 2014
Asset Acceptance February 2010 - August 2011
Asset Acceptance November 2008 - January 2010
Ford Motor Company January 2007 - July 2008
Ford Motor Company July 2004 - December 2006
Ford Motor Company March 2003 - December 2006
Ford Motor Company July 2001 - March 2003
Ford Motor Company March 1999 - July 2001
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Kaizen, Management, Continuous Improvement, Business Transformation, Black Belt, Business Process..., Training, Process Engineering, Operations Management, Automotive, DMAIC, Value Stream Mapping, Change Management, Vendor Management, Business Analysis, Product Development, Analytics, Coaching, Program Management, Problem Solving, Data Analysis, Performance Management, Analysis, Call Centers, Minitab, Business Process Mapping, Outsourcing, Team Leadership, Visio, Engineering, Manufacturing, Supply Chain Management, MS Project, Customer Satisfaction, Team Building, Statistics, Purchasing, Metrics, Business Management, Call Center, Strategy Development, Vendor, Portfolio Management, Business Strategy, Organizational..., Inventory Management
Education
Oakland University 1997 — 1999
MS, Mechanical Engineering
Michigan Technological University 1992 — 1996
BS, Mechanical Engineering
Rice Lake 1988 — 1992
High School
Beth Bodner's Asset Acceptance Experience October 2008 - June 2013
Job Vendor Manager at Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group June 2013 - Present
Asset Acceptance October 2008 - June 2013
Asset Acceptance February 2006 - October 2008
Charfoos & Christensen, P.C. August 2001 - February 2006
Continental Plastics Co. February 1994 - August 2001
Skills
Customer Service, Skip Tracing, Call Center, Process Improvement, Vendor Management, Microsoft Excel, Business Analysis, Customer Satisfaction, Accounts Receivable, Software Documentation, Access, Outlook, Call Centers, Forecasting, Analysis, Project Management, Management, Budgets, Leadership
Education
Macomb Community College 2004 — 2006
Associates, General Studies
Macomb Community College 1999 — 2001
Associates of Applied Science, Paralegal
Encore Capital Group June 2013 - Present
Asset Acceptance October 2008 - June 2013
Asset Acceptance February 2006 - October 2008
Charfoos & Christensen, P.C. August 2001 - February 2006
Continental Plastics Co. February 1994 - August 2001
Skills
Customer Service, Skip Tracing, Call Center, Process Improvement, Vendor Management, Microsoft Excel, Business Analysis, Customer Satisfaction, Accounts Receivable, Software Documentation, Access, Outlook, Call Centers, Forecasting, Analysis, Project Management, Management, Budgets, Leadership
Education
Macomb Community College 2004 — 2006
Associates, General Studies
Macomb Community College 1999 — 2001
Associates of Applied Science, Paralegal
Sara Woggerman's Asset Acceptance Experience May 2011 - January 2013
Job Compliance Consultant at Ontario Systems
Industry Financial Services
Experience
Ontario Systems August 2015 - Present
National Credit Adjusters January 2013 - July 2015
Asset Acceptance May 2011 - January 2013
Portfolio Recovery Associates July 2008 - May 2011
Revenue Discovery Systems A wholly owned subsidiary of PRA January 2007 - July 2008
Skills
Collections, Business Process..., Performance Management, Portfolio Performance..., Project Management, Strategic Planning, Negotiation, Performance Auditing, Communication, Business Relationship..., Compliance, Sales, Training, Executive Management, Finance, Credit, Time Management, Credit Cards, Analytics, Credit Analysis, Debt Settlement, Vendor Management, Management, Outsourcing, Loans, Portfolio Management, Financial Services, Loss Mitigation, Debt Management, Process Improvement, Financial Analysis, Credit Risk, Analysis, Relationship Management, Marketing, Forecasting, Auditing, Leadership, Risk Management, Financial Risk
Education
Owens Community College 1999 — 2000
Anthony Wayne High School 1994 — 1998
Marketing
Ontario Systems August 2015 - Present
National Credit Adjusters January 2013 - July 2015
Asset Acceptance May 2011 - January 2013
Portfolio Recovery Associates July 2008 - May 2011
Revenue Discovery Systems A wholly owned subsidiary of PRA January 2007 - July 2008
Skills
Collections, Business Process..., Performance Management, Portfolio Performance..., Project Management, Strategic Planning, Negotiation, Performance Auditing, Communication, Business Relationship..., Compliance, Sales, Training, Executive Management, Finance, Credit, Time Management, Credit Cards, Analytics, Credit Analysis, Debt Settlement, Vendor Management, Management, Outsourcing, Loans, Portfolio Management, Financial Services, Loss Mitigation, Debt Management, Process Improvement, Financial Analysis, Credit Risk, Analysis, Relationship Management, Marketing, Forecasting, Auditing, Leadership, Risk Management, Financial Risk
Education
Owens Community College 1999 — 2000
Anthony Wayne High School 1994 — 1998
Marketing
Selvana Evans Selvana Evans's Asset Acceptance Experience April 2008 - November 2009
Job Academic Advisor at Wayne State University
Industry Higher Education
Experience
Wayne State University May 2013 - Present
Baker College March 2011 - May 2013
Asset Acceptance April 2008 - November 2009
CVS Pharmacy November 2003 - December 2008
Judson Center June 2006 - June 2006
St. John Oakland Hospital January 2001 - January 2002
Skills
Training, Management, Higher Education, Admissions, Staff Development, Resume Writing, Career Counseling, Student Affairs, Customer Service, PowerPoint, Financial Accounting, Microsoft Office, Adult Education, Research, Student Recruiting, Data Entry, Academic Advising, Campus, Enrollment Management, Student Counseling, Student Development
Education
Rochester College 2008 — 2010
Bachelor of Science, Counseling Psychology, Graduated Cum Laude
Baker College of Auburn 2003 — 2007
Associate of Applied Science, Human Services
Wayne State University May 2013 - Present
Baker College March 2011 - May 2013
Asset Acceptance April 2008 - November 2009
CVS Pharmacy November 2003 - December 2008
Judson Center June 2006 - June 2006
St. John Oakland Hospital January 2001 - January 2002
Skills
Training, Management, Higher Education, Admissions, Staff Development, Resume Writing, Career Counseling, Student Affairs, Customer Service, PowerPoint, Financial Accounting, Microsoft Office, Adult Education, Research, Student Recruiting, Data Entry, Academic Advising, Campus, Enrollment Management, Student Counseling, Student Development
Education
Rochester College 2008 — 2010
Bachelor of Science, Counseling Psychology, Graduated Cum Laude
Baker College of Auburn 2003 — 2007
Associate of Applied Science, Human Services
Stephanie D'Amico (LION) Stephanie D'Amico (LION)'s Asset Acceptance Experience September 2004 - March 2007
Job Recruiting Manager at KYYBA Inc
Industry Human Resources
Experience
KYYBA Inc December 2013 - Present
Kelly Services November 2010 - November 2013
Kelly Services May 2010 - November 2010
Kelly Services August 2009 - May 2010
Kelly Services June 2008 - August 2009
Kelly Services March 2007 - June 2008
Asset Acceptance September 2004 - March 2007
Hometown America 2000 - 2003
Skills
Recruiting, Training, Benefits Negotiation, Contract Recruitment, Onboarding, Hiring, Time Management, Employee Relations, College Recruiting, Sourcing, Cold Calling, Applicant Tracking..., Staffing Services, New Hire Orientations, Employee Training, Talent Acquisition, Temporary Placement, Screening, Human Resources, Screening Resumes, Technical Recruiting, Internet Recruiting, Interviews, Talent Management, PeopleSoft, Permanent Placement, Employee Engagement, Temporary Staffing, Performance Management, Executive Search, Coaching
Education
Oakland University 2007 — 2009
Bachelor Degree, Human Resources Development
KYYBA Inc December 2013 - Present
Kelly Services November 2010 - November 2013
Kelly Services May 2010 - November 2010
Kelly Services August 2009 - May 2010
Kelly Services June 2008 - August 2009
Kelly Services March 2007 - June 2008
Asset Acceptance September 2004 - March 2007
Hometown America 2000 - 2003
Skills
Recruiting, Training, Benefits Negotiation, Contract Recruitment, Onboarding, Hiring, Time Management, Employee Relations, College Recruiting, Sourcing, Cold Calling, Applicant Tracking..., Staffing Services, New Hire Orientations, Employee Training, Talent Acquisition, Temporary Placement, Screening, Human Resources, Screening Resumes, Technical Recruiting, Internet Recruiting, Interviews, Talent Management, PeopleSoft, Permanent Placement, Employee Engagement, Temporary Staffing, Performance Management, Executive Search, Coaching
Education
Oakland University 2007 — 2009
Bachelor Degree, Human Resources Development
Jaclyn Stephens Jaclyn Stephens's Asset Acceptance Experience September 2009 - August 2012
Job Loss Draft Associate at Proctor Financial, Inc
Industry Legal Services
Experience
Proctor Financial, Inc July 2014 - January 2015
Encore Capital Group September 2009 - July 2014
Fulton, Friedman & Gullace, LLP August 2012 - June 2013
Asset Acceptance September 2009 - August 2012
AP Marble & Granite, Inc August 2008 - January 2009
Skills
Microsoft Excel, Organizational..., Office Administration, Customer Service, Accounting, Budgeting, Finance, Team Building, Clerical Work, Scheduling, Process Efficiency, Microsoft Office, Legal Writing, Legal Research, Time Management, Spreadsheets, Policy, Administrative..., Communication, Data Entry, Outlook, Insurance, Negotiation, Computer Proficiency, Paralegals, Collections, Legal Support Services, Mortgage Servicing, LPS, PeopleSoft
Education
Macomb Community College
Proctor Financial, Inc July 2014 - January 2015
Encore Capital Group September 2009 - July 2014
Fulton, Friedman & Gullace, LLP August 2012 - June 2013
Asset Acceptance September 2009 - August 2012
AP Marble & Granite, Inc August 2008 - January 2009
Skills
Microsoft Excel, Organizational..., Office Administration, Customer Service, Accounting, Budgeting, Finance, Team Building, Clerical Work, Scheduling, Process Efficiency, Microsoft Office, Legal Writing, Legal Research, Time Management, Spreadsheets, Policy, Administrative..., Communication, Data Entry, Outlook, Insurance, Negotiation, Computer Proficiency, Paralegals, Collections, Legal Support Services, Mortgage Servicing, LPS, PeopleSoft
Education
Macomb Community College
Elaisha Reid Elaisha Reid's Asset Acceptance Experience September 2009 - June 2011
Job security at guardian alarm
Industry Security and Investigations
Experience
guardian alarm June 2012 - Present
Asset Acceptance September 2009 - June 2011
McDonalds June 2004 - September 2009
Skills
Typing at 45 mpg, Great Personality, Telephone Reception, team Leadership, fast learner, Independence, Enjoy Working with..., Willing to Go the Extra..., Determined to Succeed, Beauty
Education
Oakland Community College 2006 — 2008
Highland park High School 2003 — 2006
Diploma, General Studies
guardian alarm June 2012 - Present
Asset Acceptance September 2009 - June 2011
McDonalds June 2004 - September 2009
Skills
Typing at 45 mpg, Great Personality, Telephone Reception, team Leadership, fast learner, Independence, Enjoy Working with..., Willing to Go the Extra..., Determined to Succeed, Beauty
Education
Oakland Community College 2006 — 2008
Highland park High School 2003 — 2006
Diploma, General Studies
Amanda Doughty Amanda Doughty's Asset Acceptance Experience October 2010 - May 2012
Job Business Intelligence, Team Leader at InHouse Realty
Industry Real Estate
Experience
In-House Realty February 2015 - Present
Quicken Loans September 2012 - Present
TekSystems - OnStar June 2012 - October 2012
Asset Acceptance October 2010 - May 2012
Asset Acceptance October 2009 - October 2010
Asset Acceptance December 2004 - October 2009
Asset Acceptance August 2003 - December 2005
Skills
SAS, SharePoint, Business Intelligence, Project Management, Leadership, RFP, Data Conversion, SOX 404, Modeling, Dialers, FDCPA, CDIA, Call Center, Financial Services, SDLC, Vendor Management, Management, Call Centers, Visual Studio, Project Planning, Process Improvement, Databases, Analytics, Business Analysis, Analysis
Education
Macomb Community College 2011 — 2012
Computer Science
In-House Realty February 2015 - Present
Quicken Loans September 2012 - Present
TekSystems - OnStar June 2012 - October 2012
Asset Acceptance October 2010 - May 2012
Asset Acceptance October 2009 - October 2010
Asset Acceptance December 2004 - October 2009
Asset Acceptance August 2003 - December 2005
Skills
SAS, SharePoint, Business Intelligence, Project Management, Leadership, RFP, Data Conversion, SOX 404, Modeling, Dialers, FDCPA, CDIA, Call Center, Financial Services, SDLC, Vendor Management, Management, Call Centers, Visual Studio, Project Planning, Process Improvement, Databases, Analytics, Business Analysis, Analysis
Education
Macomb Community College 2011 — 2012
Computer Science
Nicole Alef, PHR Nicole Alef, PHR's Asset Acceptance Experience September 2005 - January 2007
Job Benefits Technical Writer & Process Analyst at Oasis Outsourcing
Industry Human Resources
Experience
Oasis Outsourcing March 2014 - Present
Self Employed July 2010 - Present
Oasis Outsourcing February 2013 - March 2014
Pretzel Crazy July 2013 - September 2013
Oasis Outsourcing May 2012 - January 2013
Clerk & Comptroller, Palm Beach County December 2011 - February 2012
The Watershed Addiction Treatment Programs Inc January 2008 - December 2011
Sunshine Rehab Services April 2007 - October 2007
Asset Acceptance September 2005 - January 2007
The UPS Store September 1996 - September 2005
Skills
HRIS, Training, PeopleSoft, ADP Payroll, Writing, Training & Development, Policy Writing, Knowledge Management, Ceridian, Quickbooks, Apple Macintosh, Adobe Creative Suite, Job Analysis, Feature Writing, Online Content Creation, Blogging, Research, E-learning Development, Forms Design, Environmental Issues, Food Writing, Gastronomy, PHR, Website Development, Technical Writing, HTML 5, System Testing, System Administration, Social Media, MailChimp, Email Marketing, Online Marketing, OmniGraffle, Visio, Adobe LiveCycle Designer, HR Pyramid
Education
Chatham University 2012 — 2014
Master of Professional Writing, Web Content Development
University of Detroit Mercy 2003 — 2005
Master of Arts (MA), Industrial and Organizational Psychology
Rochester College 2000 — 2002
Bachelor of Arts (BA), Counseling Psychology
Oasis Outsourcing March 2014 - Present
Self Employed July 2010 - Present
Oasis Outsourcing February 2013 - March 2014
Pretzel Crazy July 2013 - September 2013
Oasis Outsourcing May 2012 - January 2013
Clerk & Comptroller, Palm Beach County December 2011 - February 2012
The Watershed Addiction Treatment Programs Inc January 2008 - December 2011
Sunshine Rehab Services April 2007 - October 2007
Asset Acceptance September 2005 - January 2007
The UPS Store September 1996 - September 2005
Skills
HRIS, Training, PeopleSoft, ADP Payroll, Writing, Training & Development, Policy Writing, Knowledge Management, Ceridian, Quickbooks, Apple Macintosh, Adobe Creative Suite, Job Analysis, Feature Writing, Online Content Creation, Blogging, Research, E-learning Development, Forms Design, Environmental Issues, Food Writing, Gastronomy, PHR, Website Development, Technical Writing, HTML 5, System Testing, System Administration, Social Media, MailChimp, Email Marketing, Online Marketing, OmniGraffle, Visio, Adobe LiveCycle Designer, HR Pyramid
Education
Chatham University 2012 — 2014
Master of Professional Writing, Web Content Development
University of Detroit Mercy 2003 — 2005
Master of Arts (MA), Industrial and Organizational Psychology
Rochester College 2000 — 2002
Bachelor of Arts (BA), Counseling Psychology
Cynthia Greschak Cynthia Greschak's Asset Acceptance Experience May 2003 - August 2005
Job Experienced Administrative Assistant and Receptionist
Industry Writing and Editing
Experience
Flute Specialists, Inc April 2012 - September 2013
Rochester College August 2008 - December 2011
Walmart October 2006 - April 2010
Jo Ann's ETC September 2005 - September 2007
Asset Acceptance May 2003 - August 2005
Little Ocmulgee State Park March 2001 - May 2002
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Social Networking, Report Writing, Task Management, Typing, Accounting, Front Office, Switchboard Operator, Office Management, Process Scheduler, Research, Fundraising, PowerPoint, Higher Education, Microsoft Excel, System Administration, Team Building, Public Relations, Social Media, Volunteer Management, Microsoft Word, Data Entry, Editing, Leadership, Teamwork, Event Planning, Community Outreach, Management, Interviews, Public Speaking, Nonprofits, Event Management, General Office Duties, Communication Written, Attention To Detail, Customer Relations, Scheduling, Problem Solving, Organizing, Implementation Of...
Education
Rochester College 2008 — 2011
Bachelor, Business and Literature/Creative Writing
Flute Specialists, Inc April 2012 - September 2013
Rochester College August 2008 - December 2011
Walmart October 2006 - April 2010
Jo Ann's ETC September 2005 - September 2007
Asset Acceptance May 2003 - August 2005
Little Ocmulgee State Park March 2001 - May 2002
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Social Networking, Report Writing, Task Management, Typing, Accounting, Front Office, Switchboard Operator, Office Management, Process Scheduler, Research, Fundraising, PowerPoint, Higher Education, Microsoft Excel, System Administration, Team Building, Public Relations, Social Media, Volunteer Management, Microsoft Word, Data Entry, Editing, Leadership, Teamwork, Event Planning, Community Outreach, Management, Interviews, Public Speaking, Nonprofits, Event Management, General Office Duties, Communication Written, Attention To Detail, Customer Relations, Scheduling, Problem Solving, Organizing, Implementation Of...
Education
Rochester College 2008 — 2011
Bachelor, Business and Literature/Creative Writing
Gregory DeFauw Gregory DeFauw's Asset Acceptance Experience December 2011 - October 2012
Job Customer Relations Specialist at General Motors
Industry Automotive
Experience
(Aerotek) General Motors April 2013 - Present
Asset Acceptance December 2011 - October 2012
Chrysler Financial November 1999 - February 2010
Electronic Data Systems January 1991 - November 1999
Call Us Carpet Cleaners January 1986 - December 1990
Skills
Inventory Management, Technical Support, Call Center, Customer Satisfaction, First Party Collections, Third Party Collections, Customer Service, Customer Support, Microsoft Office, FDCPA, Negotiation, Collections, Management, Call Centers, Analysis, Teamwork, Customer Retention, Account Management, Loans, Strategic Planning, Credit Risk, Outlook, Training, Performance Management, Relationship Management, Risk Management, Automotive, Time Management, Loss Mitigation, Skip Tracing, Team Building, CRM, Microsoft Word
Education
Walsh College
Bachelor, Business Administration / Management
Oakland Community College
Associate's degree, Business Administration and Management, General
(Aerotek) General Motors April 2013 - Present
Asset Acceptance December 2011 - October 2012
Chrysler Financial November 1999 - February 2010
Electronic Data Systems January 1991 - November 1999
Call Us Carpet Cleaners January 1986 - December 1990
Skills
Inventory Management, Technical Support, Call Center, Customer Satisfaction, First Party Collections, Third Party Collections, Customer Service, Customer Support, Microsoft Office, FDCPA, Negotiation, Collections, Management, Call Centers, Analysis, Teamwork, Customer Retention, Account Management, Loans, Strategic Planning, Credit Risk, Outlook, Training, Performance Management, Relationship Management, Risk Management, Automotive, Time Management, Loss Mitigation, Skip Tracing, Team Building, CRM, Microsoft Word
Education
Walsh College
Bachelor, Business Administration / Management
Oakland Community College
Associate's degree, Business Administration and Management, General
Mike Homant Mike Homant's Asset Acceptance Experience 2003 - 2007
Job CIO who specializes in technology modernization and driving customer service focus within technology groups
Industry Information Technology and Services
Experience
Wright and Filippis September 2012 - Present
CR Software, Inc. 2008 - September 2012
Asset Acceptance 2003 - 2007
Comprehensive Receivables Group 1995 - 2003
William Beaumont Hospital March 1989 - November 1995
Unisys 1988 - 1989
Skills
IT Strategy, Team Building, Team Management, Risk Management, Management, Process Improvement, Cross-functional Team..., Business Analysis, Program Management, Telecommunications, Vendor Management, Change Management, Business Intelligence, Outsourcing, Strategic Planning, Leadership, Business Strategy, Project Management
Education
Purdue University - Krannert School of Management 2002 — 2004
MBA, MBA
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
BBA, Finance, Accounting, Information Technology
University of Michigan 1985 — 1986
Oakland University 1983 — 1985
Business
Wright and Filippis September 2012 - Present
CR Software, Inc. 2008 - September 2012
Asset Acceptance 2003 - 2007
Comprehensive Receivables Group 1995 - 2003
William Beaumont Hospital March 1989 - November 1995
Unisys 1988 - 1989
Skills
IT Strategy, Team Building, Team Management, Risk Management, Management, Process Improvement, Cross-functional Team..., Business Analysis, Program Management, Telecommunications, Vendor Management, Change Management, Business Intelligence, Outsourcing, Strategic Planning, Leadership, Business Strategy, Project Management
Education
Purdue University - Krannert School of Management 2002 — 2004
MBA, MBA
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
BBA, Finance, Accounting, Information Technology
University of Michigan 1985 — 1986
Oakland University 1983 — 1985
Business
Kevin Frazier's Asset Acceptance Experience 2007 - 2010
Job Vice President, Marketing & Client Relations at Brock & Scott, PLLC
Industry Legal Services
Experience
Brock & Scott, PLLC 2012 - Present
Persolve 2011 - 2012
Asset Acceptance 2007 - 2010
Unifund CCR Partners 2004 - 2007
Touchstone Investments 2000 - 2004
Skills
Pricing Analysis, New Business Development, Credit, Portfolio Management, Accounts Receivable, Contract Negotiation, Legal Service, Process Improvement, Business Development, Business Strategy, Leadership, Vendor Management, Management, Credit Cards, Financial Services, Call Centers, Customer Service, Customer Relations, Executive Management, Purchasing & Sales, Loan Servicing, Marketing, Loss Mitigation, Litigation, Finance, Risk Management, Sales, Banking, Analytics, Asset Management, Default, Relationship Management, Bankruptcy, Mergers & Acquisitions, Strategy, Consulting, Loans, Outsourcing, Pricing, Insurance, Investments, Mortgage Lending, Financial Analysis, Analysis, Forecasting, CRM, Project Management
Education
Ohio University 1994 — 1998
Bachelor's, Athletics Administration & Business
Brock & Scott, PLLC 2012 - Present
Persolve 2011 - 2012
Asset Acceptance 2007 - 2010
Unifund CCR Partners 2004 - 2007
Touchstone Investments 2000 - 2004
Skills
Pricing Analysis, New Business Development, Credit, Portfolio Management, Accounts Receivable, Contract Negotiation, Legal Service, Process Improvement, Business Development, Business Strategy, Leadership, Vendor Management, Management, Credit Cards, Financial Services, Call Centers, Customer Service, Customer Relations, Executive Management, Purchasing & Sales, Loan Servicing, Marketing, Loss Mitigation, Litigation, Finance, Risk Management, Sales, Banking, Analytics, Asset Management, Default, Relationship Management, Bankruptcy, Mergers & Acquisitions, Strategy, Consulting, Loans, Outsourcing, Pricing, Insurance, Investments, Mortgage Lending, Financial Analysis, Analysis, Forecasting, CRM, Project Management
Education
Ohio University 1994 — 1998
Bachelor's, Athletics Administration & Business
Linda Barra Linda Barra's Asset Acceptance Experience May 2009 - September 2011
Job Experienced Customer Service Manager
Industry Environmental Services
Experience
GLT International May 2014 - Present
Rizzo Environmental Services October 2012 - February 2013
Jomar Group International September 2011 - October 2012
Asset Acceptance May 2009 - September 2011
Waste Management, Inc. November 1992 - February 2009
Waste Management November 1992 - February 2009
Waste Management January 1999 - January 2002
Waste Management January 1998 - January 1999
Waste Management January 1997 - January 1998
Waste Management January 1996 - January 1997
Skills
Process Improvement, Customer Satisfaction, Call Center, Leadership, Training, Call Centers, Management, Customer Service, Coaching, Organizational..., Performance Management, Customer Retention, Team Building, Motivation, Software Documentation, Analysis, Customer Experience, Operations Management, Sales Management, New Business Development, Team Leadership, Employee Training, Employee Relations, Vendor Management
Education
Rochester College 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management
Macomb Community College 1990 — 1994
Associate, Business Administration
Macomb Community College
Associate of Applied Science; Bachelors Degree, Administrative Assistant; Management
GLT International May 2014 - Present
Rizzo Environmental Services October 2012 - February 2013
Jomar Group International September 2011 - October 2012
Asset Acceptance May 2009 - September 2011
Waste Management, Inc. November 1992 - February 2009
Waste Management November 1992 - February 2009
Waste Management January 1999 - January 2002
Waste Management January 1998 - January 1999
Waste Management January 1997 - January 1998
Waste Management January 1996 - January 1997
Skills
Process Improvement, Customer Satisfaction, Call Center, Leadership, Training, Call Centers, Management, Customer Service, Coaching, Organizational..., Performance Management, Customer Retention, Team Building, Motivation, Software Documentation, Analysis, Customer Experience, Operations Management, Sales Management, New Business Development, Team Leadership, Employee Training, Employee Relations, Vendor Management
Education
Rochester College 2014 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management
Macomb Community College 1990 — 1994
Associate, Business Administration
Macomb Community College
Associate of Applied Science; Bachelors Degree, Administrative Assistant; Management
Brian McCloskey Brian McCloskey's Asset Acceptance Experience June 2003 - June 2006
Job Chief Financial Officer at Munro & Associates
Industry Mechanical or Industrial Engineering
Experience
Munro & Associates April 2011 - Present
TechTeam Global August 2006 - December 2010
Asset Acceptance June 2003 - June 2006
Laser Mechanisms May 1997 - June 2003
MCN Corporation 1995 - 1997
Kmart Corporation 1989 - 1995
Deloitte 1985 - 1989
Skills
Internal Controls, SOX, Financial Reporting, Financial Planning, Board Presentations, Initial Public Offerings, Impairment Analysis, Aquisitions, Divestitures, Financial System..., Strategic Financial..., Sarbanes-Oxley Act, Analysis, Finance, Budgets, Mergers, Treasury, Leadership, Tax, Financial Modeling, Internal Audit, Mergers & Acquisitions, IPO, Financial Services, SEC filings, Risk Management, US GAAP, Forecasting, Managerial Finance, General Ledger, Acquisition Integration, Manufacturing, Financial Analysis, Banking, Accounting, Cash Flow, Process Improvement, Financial Audits, Cost Accounting, Hyperion Enterprise
Education
Walsh College of Accountancy and Business Administration 1991 — 1994
Masters, Finance
Michigan State University 1981 — 1985
Bachelor or Arts, Accounting
Munro & Associates April 2011 - Present
TechTeam Global August 2006 - December 2010
Asset Acceptance June 2003 - June 2006
Laser Mechanisms May 1997 - June 2003
MCN Corporation 1995 - 1997
Kmart Corporation 1989 - 1995
Deloitte 1985 - 1989
Skills
Internal Controls, SOX, Financial Reporting, Financial Planning, Board Presentations, Initial Public Offerings, Impairment Analysis, Aquisitions, Divestitures, Financial System..., Strategic Financial..., Sarbanes-Oxley Act, Analysis, Finance, Budgets, Mergers, Treasury, Leadership, Tax, Financial Modeling, Internal Audit, Mergers & Acquisitions, IPO, Financial Services, SEC filings, Risk Management, US GAAP, Forecasting, Managerial Finance, General Ledger, Acquisition Integration, Manufacturing, Financial Analysis, Banking, Accounting, Cash Flow, Process Improvement, Financial Audits, Cost Accounting, Hyperion Enterprise
Education
Walsh College of Accountancy and Business Administration 1991 — 1994
Masters, Finance
Michigan State University 1981 — 1985
Bachelor or Arts, Accounting
Christina DuRocher Christina DuRocher's Asset Acceptance Experience 2005 - 2006
Job
Industry Executive Office
Experience
Sterling Homes & Improvements 2013 - Present
Fabulous Events, Inc. 2010 - 2011
RainSoft – A division of Aquion, Inc. 2007 - 2007
Weltman, Weinberg & Reis Co., LPA 2006 - 2007
Asset Acceptance 2005 - 2006
Fabulous Events, Inc. 2003 - 2004
Nationwide Linen and Wedding Rentals 2003 - 2004
Abbey Park 2002 - 2003
Abbey Park 2002 - 2002
William Beaumont Hospital 1999 - 2002
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Microsoft Word, Leadership, Strategic Planning, PowerPoint, Project Management, Office Administration, Advertising, Human Resources, Payroll, Accounts Payable, Accounts Receivable, Organization Skills
Education
Mott Community College
North Branch High School
Sterling Homes & Improvements 2013 - Present
Fabulous Events, Inc. 2010 - 2011
RainSoft – A division of Aquion, Inc. 2007 - 2007
Weltman, Weinberg & Reis Co., LPA 2006 - 2007
Asset Acceptance 2005 - 2006
Fabulous Events, Inc. 2003 - 2004
Nationwide Linen and Wedding Rentals 2003 - 2004
Abbey Park 2002 - 2003
Abbey Park 2002 - 2002
William Beaumont Hospital 1999 - 2002
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Microsoft Word, Leadership, Strategic Planning, PowerPoint, Project Management, Office Administration, Advertising, Human Resources, Payroll, Accounts Payable, Accounts Receivable, Organization Skills
Education
Mott Community College
North Branch High School
Ashley Hoebeke Ashley Hoebeke's Asset Acceptance Experience March 2010 - 2013
Job Lead Specialist Internal Legal
Industry Financial Services
Experience
Encore Capital Group September 2015 - Present
Encore Capital Group March 2010 - September 2015
Asset Acceptance March 2010 - 2013
Skills
Microsoft Excel, Microsoft Word, Office Administration, Project Management, Collections, Outlook, Team Building, Microsoft Office, Leadership, Management, Process Improvement, PowerPoint, Team Leadership, Call Centers, Data Analysis
Education
Macomb Community College
business, management
Encore Capital Group September 2015 - Present
Encore Capital Group March 2010 - September 2015
Asset Acceptance March 2010 - 2013
Skills
Microsoft Excel, Microsoft Word, Office Administration, Project Management, Collections, Outlook, Team Building, Microsoft Office, Leadership, Management, Process Improvement, PowerPoint, Team Leadership, Call Centers, Data Analysis
Education
Macomb Community College
business, management
Brad Hooper Brad Hooper's Asset Acceptance Experience 2008 - 2013
Job Database Engineer at Quicken Loans
Industry Information Technology and Services
Experience
Quicken Loans May 2013 - Present
Asset Acceptance 2008 - 2013
S 1992 - 1999
Skills
Databases, Microsoft SQL Server, SQL, Database Design, Data Warehousing, Business Intelligence, Access, ETL, T-SQL, SDLC, SSIS, Data Modeling, SSRS, Data Analysis, Business Analysis
Education
Northwood University 1993 — 1997
BBA Marketing Management, Marketing/Management
Quicken Loans May 2013 - Present
Asset Acceptance 2008 - 2013
S 1992 - 1999
Skills
Databases, Microsoft SQL Server, SQL, Database Design, Data Warehousing, Business Intelligence, Access, ETL, T-SQL, SDLC, SSIS, Data Modeling, SSRS, Data Analysis, Business Analysis
Education
Northwood University 1993 — 1997
BBA Marketing Management, Marketing/Management
Derek Daniel Derek Daniel's Asset Acceptance Experience June 2008 - January 2014
Job Owner, Performer and Lead Songwriter at Derek Daniel Music
Industry Performing Arts
Experience
Derek Daniel Music 1976 - Present
Asset Acceptance June 2008 - January 2014
Nicholson Enterprises, Inc. (Motorsports) September 2001 - October 2005
Ford Motor Company January 1992 - December 2000
Skills
Creativity, Objectivity, Loyalty, Long-term Customer..., Music, Songwriting, Performing Arts, Visual Arts, Technical Drawing, Customer Service, Sales, Software Documentation, Team Building, Loyalty Programs, 10 Key
Education
Washtenaw Community College 1999 — 2000
Shrine High School 1972 — 1976
Diploma of Graduation, Liberal Arts and Sciences, General Studies and Humanities
Oakland Community College
Derek Daniel Music 1976 - Present
Asset Acceptance June 2008 - January 2014
Nicholson Enterprises, Inc. (Motorsports) September 2001 - October 2005
Ford Motor Company January 1992 - December 2000
Skills
Creativity, Objectivity, Loyalty, Long-term Customer..., Music, Songwriting, Performing Arts, Visual Arts, Technical Drawing, Customer Service, Sales, Software Documentation, Team Building, Loyalty Programs, 10 Key
Education
Washtenaw Community College 1999 — 2000
Shrine High School 1972 — 1976
Diploma of Graduation, Liberal Arts and Sciences, General Studies and Humanities
Oakland Community College
Nicole Zangara Nicole Zangara's Asset Acceptance Experience June 2009 - Present
Job Learning and Development Specialist at Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group January 2014 - Present
Asset Acceptance June 2009 - Present
Asset Acceptance October 2006 - June 2009
Asset Acceptance August 2004 - October 2006
Skills
Curriculum Development, Classroom Delivery, Quality Assurance, Team-oriented, Highly Organized &..., Mentoring, Time Management, Build Strong..., Problem Solving, Highly Detailed, Customer Service, Leadership, Dependable Team Player, Change Management, Training, Project Management, Management, Skip Tracing, Coaching, Interviews, Employee Benefits, Policy, Leadership Development, Access, Customer Satisfaction, Process Improvement, Loss Mitigation, Call Centers, Software Documentation, Employee Training, Data Analysis, Recruiting, Analysis, Performance Management, Vendor Management, Call Center..., Organizational..., CRM, Risk Management, Team Leadership, Team Building, Visio, Employee Relations, Business Analysis, Business Process...
Education
Rochester College 2001 — 2002
Bachelor's degree, Business/Corporate Communications
Macomb Community College 1999 — 2001
Associate's degree, Business Administration and Management, General
Encore Capital Group January 2014 - Present
Asset Acceptance June 2009 - Present
Asset Acceptance October 2006 - June 2009
Asset Acceptance August 2004 - October 2006
Skills
Curriculum Development, Classroom Delivery, Quality Assurance, Team-oriented, Highly Organized &..., Mentoring, Time Management, Build Strong..., Problem Solving, Highly Detailed, Customer Service, Leadership, Dependable Team Player, Change Management, Training, Project Management, Management, Skip Tracing, Coaching, Interviews, Employee Benefits, Policy, Leadership Development, Access, Customer Satisfaction, Process Improvement, Loss Mitigation, Call Centers, Software Documentation, Employee Training, Data Analysis, Recruiting, Analysis, Performance Management, Vendor Management, Call Center..., Organizational..., CRM, Risk Management, Team Leadership, Team Building, Visio, Employee Relations, Business Analysis, Business Process...
Education
Rochester College 2001 — 2002
Bachelor's degree, Business/Corporate Communications
Macomb Community College 1999 — 2001
Associate's degree, Business Administration and Management, General
David R. Keys, CIA's Asset Acceptance Experience May 2011 - May 2013
Job Senior Internal Audit Associate Business Advisory Services at Grant Thornton LLP
Industry Accounting
Experience
Grant Thornton LLP August 2014 - Present
Grant Thornton LLP June 2013 - July 2014
Asset Acceptance May 2011 - May 2013
University Liggett School June 2008 - August 2010
Chorion LLC September 2009 - February 2010
Soave Enterprises May 2007 - August 2007
Skills
Financial Analysis, Process Improvement, SOX, Microsoft Office, Analysis, Budgeting, Data Analysis, Strategic Planning, Financial Reporting, Financial Modeling, Problem Solving, Auditing, Real Estate, Project Management, Sarbanes-Oxley Act, Finance, Budgets, Internal Controls, Management, Leadership, Project Planning, Microsoft Excel, Business Process..., Internal Audit, Market Research, Coaching, Forecasting, Accounting, Accounts Receivable, Sarbanes-Oxley, Access, Training, Risk Management, Banking, US GAAP, SEC filings
Education
Miami University 2007 — 2011
B.S., Accounting
Miami University, Farmer School of Business 2007 — 2011
Bachelor of Science, Business; Accounting
University Liggett School 1996 — 2007
High School
Grant Thornton LLP August 2014 - Present
Grant Thornton LLP June 2013 - July 2014
Asset Acceptance May 2011 - May 2013
University Liggett School June 2008 - August 2010
Chorion LLC September 2009 - February 2010
Soave Enterprises May 2007 - August 2007
Skills
Financial Analysis, Process Improvement, SOX, Microsoft Office, Analysis, Budgeting, Data Analysis, Strategic Planning, Financial Reporting, Financial Modeling, Problem Solving, Auditing, Real Estate, Project Management, Sarbanes-Oxley Act, Finance, Budgets, Internal Controls, Management, Leadership, Project Planning, Microsoft Excel, Business Process..., Internal Audit, Market Research, Coaching, Forecasting, Accounting, Accounts Receivable, Sarbanes-Oxley, Access, Training, Risk Management, Banking, US GAAP, SEC filings
Education
Miami University 2007 — 2011
B.S., Accounting
Miami University, Farmer School of Business 2007 — 2011
Bachelor of Science, Business; Accounting
University Liggett School 1996 — 2007
High School
Doreen Hoffman Doreen Hoffman's Asset Acceptance Experience September 2003 - June 2007
Job CEO, Managing Partner at Trott Recovery Services, PLLC
Industry Legal Services
Experience
Trott Recovery Services, PLLC May 2011 - Present
Trott Law, P.C. March 2010 - May 2011
Mann Bracken LLP July 2007 - February 2010
Asset Acceptance September 2003 - June 2007
Muller, Muller, Richmond, Harms, Myers & Sgroi, PC January 1986 - September 2003
Skills
Litigation, Civil Litigation, Bankruptcy, Creditors' Rights, FDCPA, Legal Research, Courts, Legal Writing, FCRA, Real Estate, Commercial Litigation, Legal Assistance, Appeals, Skip Tracing, Risk Management
Education
Detroit College of Law 1985 — 1988
Juris Doctor (J.D.)
Michigan State University 1980 — 1982
BS, Science
Trott Recovery Services, PLLC May 2011 - Present
Trott Law, P.C. March 2010 - May 2011
Mann Bracken LLP July 2007 - February 2010
Asset Acceptance September 2003 - June 2007
Muller, Muller, Richmond, Harms, Myers & Sgroi, PC January 1986 - September 2003
Skills
Litigation, Civil Litigation, Bankruptcy, Creditors' Rights, FDCPA, Legal Research, Courts, Legal Writing, FCRA, Real Estate, Commercial Litigation, Legal Assistance, Appeals, Skip Tracing, Risk Management
Education
Detroit College of Law 1985 — 1988
Juris Doctor (J.D.)
Michigan State University 1980 — 1982
BS, Science
Leonard Franco Jr. Leonard Franco Jr.'s Asset Acceptance Experience September 2011 - December 2013
Job Managing Attorney at Encore Capital Group
Industry Legal Services
Experience
Encore Capital Group January 2014 - Present
Asset Acceptance September 2011 - December 2013
JPMorgan Chase March 2005 - May 2011
Pressler and Pressler December 2002 - March 2005
Atlantic Western Consulting, Inc. August 2001 - December 2002
Metricom October 1999 - August 2001
Skills
Litigation, Compliance, Contract Negotiation, Bankruptcy, Civil Litigation, Arbitration, Negotiation, Customer Relations, Research
Education
Quinnipiac University School of Law 1994 — 1997
JD, Law
Rutgers College 1990 — 1994
BA, Journalism
St. Peter's Prep 1986 — 1990
College Preparatory
Encore Capital Group January 2014 - Present
Asset Acceptance September 2011 - December 2013
JPMorgan Chase March 2005 - May 2011
Pressler and Pressler December 2002 - March 2005
Atlantic Western Consulting, Inc. August 2001 - December 2002
Metricom October 1999 - August 2001
Skills
Litigation, Compliance, Contract Negotiation, Bankruptcy, Civil Litigation, Arbitration, Negotiation, Customer Relations, Research
Education
Quinnipiac University School of Law 1994 — 1997
JD, Law
Rutgers College 1990 — 1994
BA, Journalism
St. Peter's Prep 1986 — 1990
College Preparatory
WENDY SCHNEIDER's Asset Acceptance Experience April 2004 - November 2010
Job PreJudgment Skip Tracer
Industry Consumer Services
Experience
Michael Andrews & Associates, LLC July 2011 - Present
Targosz & Walker Legal Group PLLC December 2010 - June 2011
Asset Acceptance April 2004 - November 2010
Skills
Debt Collection, Customer Relations, Call Center, Skip Tracing, Outlook, Garnishments, Legal Support, Legal Compliance, Loss Mitigation, Debt Management, Call Centers, Bankruptcy, Legal Assistance, Portfolio Management, Process Improvement, Access, Financial Services, Debt Settlement, Employee Relations, Customer Service, Risk Management, Legal Documents, Loan Servicing, Mortgage Servicing, Banking, FCRA, Customer Satisfaction, Assets Recovery, Credit, FDCPA, Software Documentation, Fraud, Accounts Receivable, Consumer Debt, Vendor Management, Training, Loans, Credit Cards
Education
Schoolcraft College 1989 — 1991
Business Administration and Management, General
Clarenceville High School 1985 — 1989
General, Office Administration
Michael Andrews & Associates, LLC July 2011 - Present
Targosz & Walker Legal Group PLLC December 2010 - June 2011
Asset Acceptance April 2004 - November 2010
Skills
Debt Collection, Customer Relations, Call Center, Skip Tracing, Outlook, Garnishments, Legal Support, Legal Compliance, Loss Mitigation, Debt Management, Call Centers, Bankruptcy, Legal Assistance, Portfolio Management, Process Improvement, Access, Financial Services, Debt Settlement, Employee Relations, Customer Service, Risk Management, Legal Documents, Loan Servicing, Mortgage Servicing, Banking, FCRA, Customer Satisfaction, Assets Recovery, Credit, FDCPA, Software Documentation, Fraud, Accounts Receivable, Consumer Debt, Vendor Management, Training, Loans, Credit Cards
Education
Schoolcraft College 1989 — 1991
Business Administration and Management, General
Clarenceville High School 1985 — 1989
General, Office Administration
Jennifer Stamper Jennifer Stamper's Asset Acceptance Experience April 2005 - November 2006
Job at Express Employment Professionals
Industry Marketing and Advertising
Experience
Express Employment Professionals May 2010 - Present
Budco December 2006 - March 2008
Asset Acceptance April 2005 - November 2006
Target May 2002 - April 2005
Education
Northwood University 1996 — 2000
BBA, Marketing and Management
Express Employment Professionals May 2010 - Present
Budco December 2006 - March 2008
Asset Acceptance April 2005 - November 2006
Target May 2002 - April 2005
Education
Northwood University 1996 — 2000
BBA, Marketing and Management
Tammy Hanton, SPHR Tammy Hanton, SPHR's Asset Acceptance Experience October 2006 - August 2012
Job Director, Talent Management & Organizational Effectiveness at ITC Holdings
Industry Human Resources
Experience
ITC Holdings August 2012 - Present
Asset Acceptance October 2006 - August 2012
GMAC Commercial Finance April 2005 - September 2006
Grote & Hartmann 2002 - 2004
AIAG 1996 - 2002
City Management 1994 - 1996
Education
Northwood University 1990 — 1993
BBA, Management
ITC Holdings August 2012 - Present
Asset Acceptance October 2006 - August 2012
GMAC Commercial Finance April 2005 - September 2006
Grote & Hartmann 2002 - 2004
AIAG 1996 - 2002
City Management 1994 - 1996
Education
Northwood University 1990 — 1993
BBA, Management
Aaron Sarle Aaron Sarle's Asset Acceptance Experience November 2004 - July 2009
Job UW at Quicken Loans
Industry Financial Services
Experience
Quicken Loans April 2011 - Present
Quicken Loans April 2011 - Present
Boulder Credit Services April 2010 - January 2011
Asset Acceptance November 2004 - July 2009
Detroit Tigers April 2002 - June 2006
Raymond James March 2001 - April 2004
National City Bank April 1998 - March 2001
Skills
Business Development, Business Strategy, Financial Services, Management, New Business Development, Portfolio Management, Process Improvement
Education
Western Michigan University 1994 — 1998
Bachelors
Northern Michigan University
Quicken Loans April 2011 - Present
Quicken Loans April 2011 - Present
Boulder Credit Services April 2010 - January 2011
Asset Acceptance November 2004 - July 2009
Detroit Tigers April 2002 - June 2006
Raymond James March 2001 - April 2004
National City Bank April 1998 - March 2001
Skills
Business Development, Business Strategy, Financial Services, Management, New Business Development, Portfolio Management, Process Improvement
Education
Western Michigan University 1994 — 1998
Bachelors
Northern Michigan University
Angela Rodgers Angela Rodgers's Asset Acceptance Experience August 2004 - May 2015
Job Currently looking for a job
Industry Financial Services
Experience
Encore Capital Group January 2014 - May 2015
Asset Acceptance August 2004 - May 2015
Blockbuster July 1994 - April 2004
Skills
Project Management, Accounts Payable, Employee Relations, Customer Satisfaction, Training, Time Management, Recruiting, Process Scheduler, Hiring, Leadership, Inventory Management, Human Resources, Team Building, Employee Training, Retail, Management, Payroll, Performance Management, Team Leadership, Coaching, Sales, Teamwork, Interviews, Administration, Operations Management
Education
Macomb Community College 1994 — 1997
Music Performance, General
Fraser High School 1991 — 1994
High School Diploma
Encore Capital Group January 2014 - May 2015
Asset Acceptance August 2004 - May 2015
Blockbuster July 1994 - April 2004
Skills
Project Management, Accounts Payable, Employee Relations, Customer Satisfaction, Training, Time Management, Recruiting, Process Scheduler, Hiring, Leadership, Inventory Management, Human Resources, Team Building, Employee Training, Retail, Management, Payroll, Performance Management, Team Leadership, Coaching, Sales, Teamwork, Interviews, Administration, Operations Management
Education
Macomb Community College 1994 — 1997
Music Performance, General
Fraser High School 1991 — 1994
High School Diploma
Wendy (Cain) Filipiak Wendy (Cain) Filipiak's Asset Acceptance Experience October 2002 - May 2006
Job Sales Executive: Aligning Customer Challenges With Strategic Solutions That Deliver Results
Industry Information Technology and Services
Experience
Dun & Bradstreet June 2015 - Present
Dun & Bradstreet Corporation (D&B) April 2013 - June 2015
LexisNexis December 2007 - February 2013
TransUnion May 2006 - December 2007
Asset Acceptance October 2002 - May 2006
Experian January 1999 - October 2002
Skills
Business Development, Process Improvement, Predictive Analytics, Risk Management, Vendor Management, Solution Selling, Data Analysis, Workflow Analysis &..., Management, Salesforce.com, Leadership, Consultative Selling..., Sales, Negotiation, Credit Risk, Business Intelligence, Collections, CRM, Account Management, Business Analysis, Sales Management, Analytics, Call Centers, Strategic Planning, Team Building, Strategy, Customer Acquisition, Sales Process, Cold Calling, Call Center, SaaS, Customer Service, Selling, Credit Scoring, Direct Sales, Sales Operations, Project Management, Fraud, Credit, Executive Management, Scoring, Enterprise Software, New Business Development, Lead Generation
Education
Michigan State University 1988 — 1991
Bachelor of Arts (B.A.), Employment Relations and Psychology
Swartz Creek
Dun & Bradstreet June 2015 - Present
Dun & Bradstreet Corporation (D&B) April 2013 - June 2015
LexisNexis December 2007 - February 2013
TransUnion May 2006 - December 2007
Asset Acceptance October 2002 - May 2006
Experian January 1999 - October 2002
Skills
Business Development, Process Improvement, Predictive Analytics, Risk Management, Vendor Management, Solution Selling, Data Analysis, Workflow Analysis &..., Management, Salesforce.com, Leadership, Consultative Selling..., Sales, Negotiation, Credit Risk, Business Intelligence, Collections, CRM, Account Management, Business Analysis, Sales Management, Analytics, Call Centers, Strategic Planning, Team Building, Strategy, Customer Acquisition, Sales Process, Cold Calling, Call Center, SaaS, Customer Service, Selling, Credit Scoring, Direct Sales, Sales Operations, Project Management, Fraud, Credit, Executive Management, Scoring, Enterprise Software, New Business Development, Lead Generation
Education
Michigan State University 1988 — 1991
Bachelor of Arts (B.A.), Employment Relations and Psychology
Swartz Creek
Becky Hildinger's Asset Acceptance Experience December 2008 - August 2012
Job Service Advisor
Industry
Experience
Bill Snethkamp Chrysler October 2014 - Present
Galeana's Van Dyke Dodge May 2013 - July 2014
Asset Acceptance December 2008 - August 2012
Galeana's Van Dyke Dodge September 2004 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Team Building, Sales, Team Leadership, Marketing Strategy, Data Entry, Retail, PowerPoint, Customer Satisfaction, Time Management, Training, Leadership, Coaching, Teamwork, Customer Retention, Call Centers, Inventory Management, Purchasing, Automotive, Vehicles, Continuous Improvement
Education
Baker College of Clinton Township 2010 — 2012
Penn Foster
Bill Snethkamp Chrysler October 2014 - Present
Galeana's Van Dyke Dodge May 2013 - July 2014
Asset Acceptance December 2008 - August 2012
Galeana's Van Dyke Dodge September 2004 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Team Building, Sales, Team Leadership, Marketing Strategy, Data Entry, Retail, PowerPoint, Customer Satisfaction, Time Management, Training, Leadership, Coaching, Teamwork, Customer Retention, Call Centers, Inventory Management, Purchasing, Automotive, Vehicles, Continuous Improvement
Education
Baker College of Clinton Township 2010 — 2012
Penn Foster
Kimberly Book Kimberly Book's Asset Acceptance Experience January 2010 - May 2015
Job I leave a trail of joy in my wake
Industry Financial Services
Experience
Asset Acceptance January 2010 - May 2015
ROCKO’S PET DEPOT, Macomb Township, MI October 2007 - February 2010
Skills
Telecommunications, Inventory Management, Interpersonal..., Creative Solutions, Cross-functional Team..., Collections, Computer Proficiency, Public Speaking, Standards Compliance, Legal Compliance, Record Keeping, Data Entry, Team Building, Customer Service, Leadership, Management, Time Management, Communication, Call Centers, Microsoft Word, Problem Solving, Negotiation, Strategic Planning, Team Leadership, Microsoft Excel, Microsoft Office, Process Improvement, Sales, Risk Management
Education
Macomb Community College 2005 — 2007
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant, Honors
Asset Acceptance January 2010 - May 2015
ROCKO’S PET DEPOT, Macomb Township, MI October 2007 - February 2010
Skills
Telecommunications, Inventory Management, Interpersonal..., Creative Solutions, Cross-functional Team..., Collections, Computer Proficiency, Public Speaking, Standards Compliance, Legal Compliance, Record Keeping, Data Entry, Team Building, Customer Service, Leadership, Management, Time Management, Communication, Call Centers, Microsoft Word, Problem Solving, Negotiation, Strategic Planning, Team Leadership, Microsoft Excel, Microsoft Office, Process Improvement, Sales, Risk Management
Education
Macomb Community College 2005 — 2007
Associate of Science (A.S.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant, Honors
Staci Donaghue Staci Donaghue's Asset Acceptance Experience August 2010 - May 2011
Job Human Resources Generalist
Industry Human Resources
Experience
Total Filtration Services May 2011 - Present
Asset Acceptance August 2010 - May 2011
Target March 2007 - August 2010
Skills
Employee Relations, HRIS, Onboarding, Benefits Administration, I-9 Compliance, Payroll, Applicant Tracking..., Recruiting, Employee Benefits, New Hire Orientations, Performance Management, Training, Background Checks, Job Descriptions, HR Policies, Internet Recruiting, Employee Training, Personnel Management, FMLA, Performance Appraisal, Employee Engagement, Interviews, Employee Handbooks, Human Resources
Education
Oakland University 2006 — 2010
B.S., Human Resource Development
Total Filtration Services May 2011 - Present
Asset Acceptance August 2010 - May 2011
Target March 2007 - August 2010
Skills
Employee Relations, HRIS, Onboarding, Benefits Administration, I-9 Compliance, Payroll, Applicant Tracking..., Recruiting, Employee Benefits, New Hire Orientations, Performance Management, Training, Background Checks, Job Descriptions, HR Policies, Internet Recruiting, Employee Training, Personnel Management, FMLA, Performance Appraisal, Employee Engagement, Interviews, Employee Handbooks, Human Resources
Education
Oakland University 2006 — 2010
B.S., Human Resource Development
Darlene Rohr's Asset Acceptance Experience 2002 - 2012
Job Legal Services Professional
Industry Legal Services
Experience
Fulton, Friedman and Gullace, LLP 2012 - 2013
Asset Acceptance 2002 - 2012
Dana Commercial Credit 1988 - 2002
Skills
Sales, Customer Service, Call Centers, Salesforce.com, CRM, Outlook, Training, Leadership, Management, Team Building, Insurance, Strategic Planning, Lead Generation
Education
Macomb Community College
Associate of Applied Science, Legal Assistant/Paralegal
Macomb Community College
Associate of Applied Science, Business Administration and Management
Macomb Community College
Certificate, Business Administration and Management, General
Fulton, Friedman and Gullace, LLP 2012 - 2013
Asset Acceptance 2002 - 2012
Dana Commercial Credit 1988 - 2002
Skills
Sales, Customer Service, Call Centers, Salesforce.com, CRM, Outlook, Training, Leadership, Management, Team Building, Insurance, Strategic Planning, Lead Generation
Education
Macomb Community College
Associate of Applied Science, Legal Assistant/Paralegal
Macomb Community College
Associate of Applied Science, Business Administration and Management
Macomb Community College
Certificate, Business Administration and Management, General
Robert Boos's Asset Acceptance Experience October 2006 - December 2011
Job Photographer/Customer Service Professional
Industry Photography
Experience
Five Brothers Default Management Solutions October 2014 - Present
Comcast Cable/NBCUniversal January 2013 - July 2013
Asset Acceptance October 2006 - December 2011
Rent-A-Center January 2006 - July 2007
Quicken Loans October 2000 - November 2005
United States Marine Corps November 2000 - November 2004
Skills
Call Centers, Customer Service, Customer Satisfaction, Data Entry, Customer Retention, Customer Experience, Sales, Outlook, Workforce Management, Microsoft Office, Troubleshooting, Team Building, Microsoft Excel, Technical Support, Account Management, Digital Photography, Portrait Photography, Lightroom, Photoshop, Adobe Creative Cloud
Education
Baker College of Clinton Township 2011 — 2014
Bachelor's Degree, Business Administration, Management and Human resources
Macomb Community College 2009 — 2011
Associate's Degree, Business Administration and Management, General
Five Brothers Default Management Solutions October 2014 - Present
Comcast Cable/NBCUniversal January 2013 - July 2013
Asset Acceptance October 2006 - December 2011
Rent-A-Center January 2006 - July 2007
Quicken Loans October 2000 - November 2005
United States Marine Corps November 2000 - November 2004
Skills
Call Centers, Customer Service, Customer Satisfaction, Data Entry, Customer Retention, Customer Experience, Sales, Outlook, Workforce Management, Microsoft Office, Troubleshooting, Team Building, Microsoft Excel, Technical Support, Account Management, Digital Photography, Portrait Photography, Lightroom, Photoshop, Adobe Creative Cloud
Education
Baker College of Clinton Township 2011 — 2014
Bachelor's Degree, Business Administration, Management and Human resources
Macomb Community College 2009 — 2011
Associate's Degree, Business Administration and Management, General
Goran Misic Goran Misic's Asset Acceptance Experience February 2002 - July 2014
Job Insurance Agent at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance January 2015 - Present
Asset Acceptance February 2002 - July 2014
Skills
Insurance, Workers Compensation, Property & Casualty..., Customer Service, Life Insurance, Health Insurance, Sales, Term Life Insurance, Management
Education
Wayne State University 2001 — 2005
Master of Business Administration (MBA), Accounting and Finance
Michigan State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Farmers Insurance January 2015 - Present
Asset Acceptance February 2002 - July 2014
Skills
Insurance, Workers Compensation, Property & Casualty..., Customer Service, Life Insurance, Health Insurance, Sales, Term Life Insurance, Management
Education
Wayne State University 2001 — 2005
Master of Business Administration (MBA), Accounting and Finance
Michigan State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Andrew Trevino Andrew Trevino's Asset Acceptance Experience January 1996 - October 2007
Job Collections Account Representative at CNAC Financial
Industry Financial Services
Experience
CNAC Financial March 2015 - Present
Conn's HomePlus August 2014 - March 2015
Wells Fargo Home Mortgage March 2014 - August 2014
Green Tree Servicing January 2014 - March 2014
USAA October 2007 - October 2013
Asset Acceptance January 1996 - October 2007
Skills
Financial Services, Financial Analysis, Financial Planning, Risk Management, Finance, Portfolio Management, Investments, Banking, Debt Collection, Third Party Collections, Business Process..., Credit Risk, Collections, Loss Mitigation, Mortgage Lending, Credit, Credit Analysis, Loans, Financial Risk
Education
San Antonio College 1993 — 1995
General Studies
CNAC Financial March 2015 - Present
Conn's HomePlus August 2014 - March 2015
Wells Fargo Home Mortgage March 2014 - August 2014
Green Tree Servicing January 2014 - March 2014
USAA October 2007 - October 2013
Asset Acceptance January 1996 - October 2007
Skills
Financial Services, Financial Analysis, Financial Planning, Risk Management, Finance, Portfolio Management, Investments, Banking, Debt Collection, Third Party Collections, Business Process..., Credit Risk, Collections, Loss Mitigation, Mortgage Lending, Credit, Credit Analysis, Loans, Financial Risk
Education
San Antonio College 1993 — 1995
General Studies
Shawn Thomas Shawn Thomas's Asset Acceptance Experience January 2010 - June 2013
Job General Manager, Atlantic Credit & Finance, Inc.
Industry Financial Services
Experience
Atlantic Credit & Finance, Inc. August 2014 - Present
Encore Capital Group June 2013 - Present
Asset Acceptance January 2010 - June 2013
Asset Acceptance September 2008 - January 2010
Xede Consulting Group July 2002 - September 2008
Covisint, LLC May 2001 - June 2002
Ernst & Young December 1997 - May 2001
Education
Michigan State University
Master of Business Administration (MBA)
Western Michigan University
Bachelor of Business Administration (BBA)
Atlantic Credit & Finance, Inc. August 2014 - Present
Encore Capital Group June 2013 - Present
Asset Acceptance January 2010 - June 2013
Asset Acceptance September 2008 - January 2010
Xede Consulting Group July 2002 - September 2008
Covisint, LLC May 2001 - June 2002
Ernst & Young December 1997 - May 2001
Education
Michigan State University
Master of Business Administration (MBA)
Western Michigan University
Bachelor of Business Administration (BBA)
Elizabeth Wilks Elizabeth Wilks's Asset Acceptance Experience July 2010 - February 2011
Job Business Analyst at Vaco, Jacksonville, FL
Industry Financial Services
Experience
Vaco June 2015 - Present
Quicken Loans February 2013 - Present
Asset Acceptance Solutions Group May 2012 - February 2013
Legal Recovery Solutions, LLC February 2011 - May 2012
Asset Acceptance July 2010 - February 2011
Asset Acceptance March 2008 - July 2010
Asset Acceptance March 2006 - March 2008
Asset Acceptance July 2005 - March 2006
Edcor August 2001 - July 2005
EDS Group 2000 - 2001
Skills
Process Improvement, Call Centers, Business Analysis, Software Documentation, Project Management, Microsoft Office, Customer Service, Change Management, Vendor Management, Team Building, Team Leadership, Leadership, Business Process..., Strategic Planning, Data Analysis, Project Planning, Management, Access, Visio, Analytics
Education
Aveta Business Solutions Online Training
Six Sigma Black Belt Certificate
Macomb Community College
Associates, Business Management
Vaco June 2015 - Present
Quicken Loans February 2013 - Present
Asset Acceptance Solutions Group May 2012 - February 2013
Legal Recovery Solutions, LLC February 2011 - May 2012
Asset Acceptance July 2010 - February 2011
Asset Acceptance March 2008 - July 2010
Asset Acceptance March 2006 - March 2008
Asset Acceptance July 2005 - March 2006
Edcor August 2001 - July 2005
EDS Group 2000 - 2001
Skills
Process Improvement, Call Centers, Business Analysis, Software Documentation, Project Management, Microsoft Office, Customer Service, Change Management, Vendor Management, Team Building, Team Leadership, Leadership, Business Process..., Strategic Planning, Data Analysis, Project Planning, Management, Access, Visio, Analytics
Education
Aveta Business Solutions Online Training
Six Sigma Black Belt Certificate
Macomb Community College
Associates, Business Management
Jon Fitzgerald Jon Fitzgerald's Asset Acceptance Experience 2001 - 2008
Job Love what you do!
Industry Nonprofit Organization Management
Experience
Oakland Mediation Center June 2015 - Present
Affirmations July 2009 - June 2015
Affirmations February 2014 - March 2015
Asset Acceptance 2001 - 2008
Skills
Program Development, Microsoft Office, Strategic Planning, Public Speaking, Non-profits, Research, Fundraising, Team Leadership, Grant Writing, Organizational..., Program Management, Nonprofits, Microsoft Excel, Volunteer Management, Team Building, Customer Service, Access, Public Relations, Leadership, PowerPoint, Event Planning, Process Improvement, Grants, Case Managment, Program Evaluation, Community Outreach, Project Planning, Coaching, Social Media, Leadership Development, Community Organizing, Change Management, Event Management, Budgets, Community Development, Conflict Resolution, Diversity & Inclusion, Grassroots Organizing, Human Resources, Management, Non-profit..., Philanthropy, Social Services, Microsoft Word, Staff Development, Training, Workforce Development, Workshop Facilitation, Crisis Intervention, Data Analysis
Education
Wayne State University 2013 — 2016
Sociology
Oakland Community College 2008 — 2013
Associates of Liberal Arts, General
Macomb Community College 2005 — 2008
Business/General
Lincoln High School 1979 — 1983
HS Diploma, General
Oakland Mediation Center June 2015 - Present
Affirmations July 2009 - June 2015
Affirmations February 2014 - March 2015
Asset Acceptance 2001 - 2008
Skills
Program Development, Microsoft Office, Strategic Planning, Public Speaking, Non-profits, Research, Fundraising, Team Leadership, Grant Writing, Organizational..., Program Management, Nonprofits, Microsoft Excel, Volunteer Management, Team Building, Customer Service, Access, Public Relations, Leadership, PowerPoint, Event Planning, Process Improvement, Grants, Case Managment, Program Evaluation, Community Outreach, Project Planning, Coaching, Social Media, Leadership Development, Community Organizing, Change Management, Event Management, Budgets, Community Development, Conflict Resolution, Diversity & Inclusion, Grassroots Organizing, Human Resources, Management, Non-profit..., Philanthropy, Social Services, Microsoft Word, Staff Development, Training, Workforce Development, Workshop Facilitation, Crisis Intervention, Data Analysis
Education
Wayne State University 2013 — 2016
Sociology
Oakland Community College 2008 — 2013
Associates of Liberal Arts, General
Macomb Community College 2005 — 2008
Business/General
Lincoln High School 1979 — 1983
HS Diploma, General
Brittany Paxton's Asset Acceptance Experience January 2011 - February 2015
Job Account Advisor at Quicken Loans
Industry Financial Services
Experience
Quicken Loans Account AdvisorQuicken LoansMarch 2015 - Present
Asset Acceptance January 2011 - February 2015
Skills
Customer Service, Credit, Banking, Call Centers, Credit Analysis, Microsoft Office, Underwriting
Education
Schoolcraft College 2009 — 2011
Business Administration and Management, General
Quicken Loans Account AdvisorQuicken LoansMarch 2015 - Present
Asset Acceptance January 2011 - February 2015
Skills
Customer Service, Credit, Banking, Call Centers, Credit Analysis, Microsoft Office, Underwriting
Education
Schoolcraft College 2009 — 2011
Business Administration and Management, General
Jenny Trozak's Asset Acceptance Experience
Job Vendor Analyst at Aerotek
Industry Financial Services
Experience
Asset Acceptance
Skills
Process Improvement, Business Analysis
Education
Macomb Community College
Associate's degree, Business/Commerce, General
Asset Acceptance
Skills
Process Improvement, Business Analysis
Education
Macomb Community College
Associate's degree, Business/Commerce, General
Gary McCarrick, MBA Gary McCarrick, MBA's Asset Acceptance Experience 2011 - June 2013
Job Lead Consultant at FICO
Industry Information Technology and Services
Experience
FICO June 2013 - Present
Asset Acceptance 2011 - June 2013
Diversified Business Activities, Inc. 2009 - 2011
FICO 2006 - 2009
Ally Financial Inc. 1998 - 2006
NBC News 1996 - 1998
Skills
Corporate Finance, MS SQL Server, MS Project, MS Office Suite, Call Center, Collections Management, Project Management, Process Excellence, Six Sigma, Process Improvement, SDLC, BPO, Customer Relations, Client Relationship..., Vendor Management, Risk Management, Data Collection, Analytics, Project Planning, Software Project..., Project Implementation, Software Implementation, Professional Services, Software Consulting, Sales Management, Salesforce.com, Solution Implementation, CRM, Customer Satisfaction, Enterprise Software, Microsoft Office, Strategic Planning, Business Intelligence, Strategy, Business Process, Outsourcing, Budgets, Museum Collections, Business Process..., Product Management, Customer Service, Visio, Leadership, Quality Assurance, Call Centers, Business Analysis, Program Management, Performance Management, Microsoft SQL Server, Requirements Analysis
Education
Stanford University Graduate School of Business 2015 — 2016
Certificate Program for Strategic Decisions and Risk Management, Business Administration and Management, General
University of Phoenix 2001 — 2003
MBA, International Finance
Oakland University 1993 — 1997
Bachelor of Arts, Communications
FICO June 2013 - Present
Asset Acceptance 2011 - June 2013
Diversified Business Activities, Inc. 2009 - 2011
FICO 2006 - 2009
Ally Financial Inc. 1998 - 2006
NBC News 1996 - 1998
Skills
Corporate Finance, MS SQL Server, MS Project, MS Office Suite, Call Center, Collections Management, Project Management, Process Excellence, Six Sigma, Process Improvement, SDLC, BPO, Customer Relations, Client Relationship..., Vendor Management, Risk Management, Data Collection, Analytics, Project Planning, Software Project..., Project Implementation, Software Implementation, Professional Services, Software Consulting, Sales Management, Salesforce.com, Solution Implementation, CRM, Customer Satisfaction, Enterprise Software, Microsoft Office, Strategic Planning, Business Intelligence, Strategy, Business Process, Outsourcing, Budgets, Museum Collections, Business Process..., Product Management, Customer Service, Visio, Leadership, Quality Assurance, Call Centers, Business Analysis, Program Management, Performance Management, Microsoft SQL Server, Requirements Analysis
Education
Stanford University Graduate School of Business 2015 — 2016
Certificate Program for Strategic Decisions and Risk Management, Business Administration and Management, General
University of Phoenix 2001 — 2003
MBA, International Finance
Oakland University 1993 — 1997
Bachelor of Arts, Communications
Timothy Murad Timothy Murad's Asset Acceptance Experience April 2008 - May 2011
Job Vice President, Windows System Administrator at Comerica Bank
Industry Information Technology and Services
Experience
Comerica Bank August 2011 - Present
Asset Acceptance April 2008 - May 2011
Ford Motor Company July 2007 - March 2008
Datamatics Technologies March 2007 - July 2007
Birmingham Public Schools July 2006 - January 2007
Albert Kahn Associates, Inc January 1996 - July 2006
Giffels April 1984 - May 1991
Skills
Active Directory, DNS, Windows Server, DHCP, Microsoft Exchange, Disaster Recovery, Virtualization, VMware, Data Center, Servers, VMware ESX, XP, Group Policy, SharePoint, VPN, Troubleshooting, IIS, Operating Systems, TCP/IP, Security, Storage Area Networks, System Administration, Antivirus, Networking, IT Service Management, Infrastructure, SQL, Software Installation, Storage, Vendor Management, WSUS, Windows 7, ITIL, SAN
Education
Lawrence Technological University 1977 — 1983
Architecture
Comerica Bank August 2011 - Present
Asset Acceptance April 2008 - May 2011
Ford Motor Company July 2007 - March 2008
Datamatics Technologies March 2007 - July 2007
Birmingham Public Schools July 2006 - January 2007
Albert Kahn Associates, Inc January 1996 - July 2006
Giffels April 1984 - May 1991
Skills
Active Directory, DNS, Windows Server, DHCP, Microsoft Exchange, Disaster Recovery, Virtualization, VMware, Data Center, Servers, VMware ESX, XP, Group Policy, SharePoint, VPN, Troubleshooting, IIS, Operating Systems, TCP/IP, Security, Storage Area Networks, System Administration, Antivirus, Networking, IT Service Management, Infrastructure, SQL, Software Installation, Storage, Vendor Management, WSUS, Windows 7, ITIL, SAN
Education
Lawrence Technological University 1977 — 1983
Architecture
Lori Gulecki Lori Gulecki's Asset Acceptance Experience February 2001 - May 2014
Job AR Specialist at Kelly Services
Industry Financial Services
Experience
Kelly Services August 2014 - Present
Asset Acceptance February 2001 - May 2014
Encore Capital Group February 2001 - May 2014
Skills
Account Management, Training, Customer Service, Customer Satisfaction, Sales, Leadership, Credit, Salesforce.com, CRM, Sales Process, Time Management, Cold Calling, Call Centers
Education
Macomb Community College 1998 — 2000
Associate of Science (AS), Criminal Justice/Law Enforcement Administration
Kelly Services August 2014 - Present
Asset Acceptance February 2001 - May 2014
Encore Capital Group February 2001 - May 2014
Skills
Account Management, Training, Customer Service, Customer Satisfaction, Sales, Leadership, Credit, Salesforce.com, CRM, Sales Process, Time Management, Cold Calling, Call Centers
Education
Macomb Community College 1998 — 2000
Associate of Science (AS), Criminal Justice/Law Enforcement Administration
Steve J. Costa Steve J. Costa's Asset Acceptance Experience July 2012 - October 2012
Job Driven for Success
Industry Consumer Services
Experience
Law office of Joe Pezzuto April 2013 - August 2014
Asset Acceptance July 2012 - October 2012
Nationwide Credit, Inc. April 2011 - January 2012
Cavalry Portfolio Services/Cavalry Investments June 2009 - March 2011
Allied Interstate December 2007 - May 2009
Skills
Dos, web, net, excell, Collections, Customer Service, Technical Support, Skip Tracing, Problem Solving, Sales, Finance, Data Entry
Education
Minuteman Tech High School 1993 — 1997
High School Diploma, Graphic Communications
2008-2009 Chandler/Gilbert Community College
Scottsdale Community College
Business Management
Law office of Joe Pezzuto April 2013 - August 2014
Asset Acceptance July 2012 - October 2012
Nationwide Credit, Inc. April 2011 - January 2012
Cavalry Portfolio Services/Cavalry Investments June 2009 - March 2011
Allied Interstate December 2007 - May 2009
Skills
Dos, web, net, excell, Collections, Customer Service, Technical Support, Skip Tracing, Problem Solving, Sales, Finance, Data Entry
Education
Minuteman Tech High School 1993 — 1997
High School Diploma, Graphic Communications
2008-2009 Chandler/Gilbert Community College
Scottsdale Community College
Business Management
Charlise Rice's Asset Acceptance Experience December 2011 - February 2013
Job
Industry Nonprofit Organization Management
Experience
ITT Technical Institute September 2013 - October 2014
Professional Career Development Services November 2011 - June 2013
Asset Acceptance December 2011 - February 2013
Advance America March 2010 - June 2011
Barnes and Noble College Bookstores December 1998 - September 2009
Skills
Training, Leadership Development, Staff Development, Nonprofits, Fundraising, Marketing, Strategic Planning, Management, Research, Policy, Interviews, Customer Service, P&L, Team Building, Leadership, Retail, Team Leadership, Inventory Management, Budgets, Sales, Loss Prevention, Recruiting, Public Speaking, Event Planning, Social Networking, Time Management, Merchandising, Onboarding, New Hire Orientations, Presentation Skills, Cash Handling, Non-profit Program..., Applicant Tracking..., Coaching, Program Development, Community Outreach, Microsoft Office, Microsoft Excel, Resume Writing, Microsoft Word, Hiring, PowerPoint, Data Entry, Social Media, Communication, Outlook, Human Resources
Education
New England College 2010 — 2011
Master's Degree, Management- Nonprofit Leadership, 3.78
University of Phoenix 2005 — 2009
Bachelor's Degree, Human Services and Management, 3.0
ITT Technical Institute September 2013 - October 2014
Professional Career Development Services November 2011 - June 2013
Asset Acceptance December 2011 - February 2013
Advance America March 2010 - June 2011
Barnes and Noble College Bookstores December 1998 - September 2009
Skills
Training, Leadership Development, Staff Development, Nonprofits, Fundraising, Marketing, Strategic Planning, Management, Research, Policy, Interviews, Customer Service, P&L, Team Building, Leadership, Retail, Team Leadership, Inventory Management, Budgets, Sales, Loss Prevention, Recruiting, Public Speaking, Event Planning, Social Networking, Time Management, Merchandising, Onboarding, New Hire Orientations, Presentation Skills, Cash Handling, Non-profit Program..., Applicant Tracking..., Coaching, Program Development, Community Outreach, Microsoft Office, Microsoft Excel, Resume Writing, Microsoft Word, Hiring, PowerPoint, Data Entry, Social Media, Communication, Outlook, Human Resources
Education
New England College 2010 — 2011
Master's Degree, Management- Nonprofit Leadership, 3.78
University of Phoenix 2005 — 2009
Bachelor's Degree, Human Services and Management, 3.0
Janeen Stowe Janeen Stowe's Asset Acceptance Experience August 2008 - June 2010
Job IT Security Analyst II at Houston Methodist Hospital
Industry Hospital & Health Care
Experience
Houston Methodist February 2014 - Present
Houston Methodist June 2011 - Present
Texas Children's Hospital June 2010 - July 2011
Asset Acceptance August 2008 - June 2010
Houston Methodist 2004 - 2008
Skills
Healthcare Information..., Healthcare, EMR, Hospitals, EHR, Epic Systems, HIPAA, Healthcare Management, Software Documentation, Process Improvement, Clinical Research, Visio, Informatics, SharePoint, Active Directory, Troubleshooting, Inpatient, Nursing, Project Management, HL7, Pediatrics, Meditech, ACLS, Healthcare Consulting, Patient Safety, Emergency Room, Revenue Cycle, Training, Leadership, Cerner, PACS, Critical Care, Vital Signs, EKG, Cpr Certified, GoLive, Medical Devices, Medical Records, Documentations, ICD-9, Physician Relations, Physicians, Ambulatory Care, CPT, CPOE, Medical Terminology, Phlebotomy, Ambulatory, BLS, Medicine
Education
Western Governors University 2015 — 2017
Bachelor’s Degree, Information Technology- Focus on Security Analytics
Hallmark College 2010 — 2011
CCS, Medical Billing and Coding
Lee College 2003 — 2004
EMT, Emergency Medicine, 3.9
Houston Methodist February 2014 - Present
Houston Methodist June 2011 - Present
Texas Children's Hospital June 2010 - July 2011
Asset Acceptance August 2008 - June 2010
Houston Methodist 2004 - 2008
Skills
Healthcare Information..., Healthcare, EMR, Hospitals, EHR, Epic Systems, HIPAA, Healthcare Management, Software Documentation, Process Improvement, Clinical Research, Visio, Informatics, SharePoint, Active Directory, Troubleshooting, Inpatient, Nursing, Project Management, HL7, Pediatrics, Meditech, ACLS, Healthcare Consulting, Patient Safety, Emergency Room, Revenue Cycle, Training, Leadership, Cerner, PACS, Critical Care, Vital Signs, EKG, Cpr Certified, GoLive, Medical Devices, Medical Records, Documentations, ICD-9, Physician Relations, Physicians, Ambulatory Care, CPT, CPOE, Medical Terminology, Phlebotomy, Ambulatory, BLS, Medicine
Education
Western Governors University 2015 — 2017
Bachelor’s Degree, Information Technology- Focus on Security Analytics
Hallmark College 2010 — 2011
CCS, Medical Billing and Coding
Lee College 2003 — 2004
EMT, Emergency Medicine, 3.9
Brian Meissen, CISA Brian Meissen, CISA's Asset Acceptance Experience February 2006 - December 2011
Job Senior IT Auditor at General Motors
Industry Information Technology and Services
Experience
General Motors April 2013 - Present
Michigan FBody Association March 2005 - Present
LTxTech.com August 2012 - Present
General Motors January 2012 - April 2013
Asset Acceptance February 2006 - December 2011
Asset Acceptance LLCC February 2006 - May 2008
Meridian Advertising Inc November 2004 - December 2005
PETsMART October 2002 - September 2004
Skills
Active Directory, Software Documentation, Vendor Management, Process Improvement, Visio, Customer Service, Change Management, Incident Management, BMC Service Desk Express, Technical Support, Service Level Agreements, ITIL, Microsoft SQL Server, Troubleshooting, Project Management, Business Analysis, Data Center, Team Leadership, SharePoint, System Administration, Disaster Recovery, Business Process, Team Building, IT Management, IT Strategy, DNS, Help Desk Support, Security, IT Service Management, Access, Networking, Windows Server, Information Technology, Windows, Servers, Integration, SQL, Business Intelligence, Operating Systems, Windows 7, Microsoft Exchange, Windows XP, Service Desk, DHCP, Virtualization
Education
Baker College of Auburn Hills 2007 — 2009
Bachelors, Information Technology w/ Microsoft Minor
Oakland University 2004 — 2007
Information Technology
General Motors April 2013 - Present
Michigan FBody Association March 2005 - Present
LTxTech.com August 2012 - Present
General Motors January 2012 - April 2013
Asset Acceptance February 2006 - December 2011
Asset Acceptance LLCC February 2006 - May 2008
Meridian Advertising Inc November 2004 - December 2005
PETsMART October 2002 - September 2004
Skills
Active Directory, Software Documentation, Vendor Management, Process Improvement, Visio, Customer Service, Change Management, Incident Management, BMC Service Desk Express, Technical Support, Service Level Agreements, ITIL, Microsoft SQL Server, Troubleshooting, Project Management, Business Analysis, Data Center, Team Leadership, SharePoint, System Administration, Disaster Recovery, Business Process, Team Building, IT Management, IT Strategy, DNS, Help Desk Support, Security, IT Service Management, Access, Networking, Windows Server, Information Technology, Windows, Servers, Integration, SQL, Business Intelligence, Operating Systems, Windows 7, Microsoft Exchange, Windows XP, Service Desk, DHCP, Virtualization
Education
Baker College of Auburn Hills 2007 — 2009
Bachelors, Information Technology w/ Microsoft Minor
Oakland University 2004 — 2007
Information Technology
Crystal Nadeau Crystal Nadeau's Asset Acceptance Experience March 2005 - Present
Job Collections at Asset Acceptance
Industry Financial Services
Experience
Asset Acceptance March 2005 - Present
First Class Management August 2004 - May 2005
Arby's Restaurant Group February 2000 - July 2004
Education
Madonna University 2012 — 2014
Consumer Merchandising/Retailing Management
Macomb Community College
Associate's degree, Business/Commerce, General
Asset Acceptance March 2005 - Present
First Class Management August 2004 - May 2005
Arby's Restaurant Group February 2000 - July 2004
Education
Madonna University 2012 — 2014
Consumer Merchandising/Retailing Management
Macomb Community College
Associate's degree, Business/Commerce, General
Jonathan Ortiz Jonathan Ortiz's Asset Acceptance Experience February 2007 - February 2010
Job ADT
Industry Investment Management
Experience
ADT February 2015 - Present
Bayview Solutions LLC / Bayview RMC April 2011 - December 2014
Asset Acceptance February 2007 - February 2010
Better Business Bureau 2004 - 2007
Skills
Inside Sales, Client Relations, Collections, Credit, Portfolio Management, Loans, Investments, Risk Management, Credit Cards, Banking, Financial Modeling, Strategic Planning, Credit Analysis, Skip Tracing, Microsoft Excel, Mergers & Acquisitions, New Business Development, Real Estate, Financial Analysis, Accounting, Sales, Finance, Credit Risk, Analysis, Loss Mitigation, Debt Settlement, Financial Services, Budgets, Salesforce.com, Call Centers, Debt Management, Mortgage Lending, Relationship Management, Executive Management, Insurance, Customer Service
Education
National Aviation Academy 2009 — 2010
Associates, A&P
ADT February 2015 - Present
Bayview Solutions LLC / Bayview RMC April 2011 - December 2014
Asset Acceptance February 2007 - February 2010
Better Business Bureau 2004 - 2007
Skills
Inside Sales, Client Relations, Collections, Credit, Portfolio Management, Loans, Investments, Risk Management, Credit Cards, Banking, Financial Modeling, Strategic Planning, Credit Analysis, Skip Tracing, Microsoft Excel, Mergers & Acquisitions, New Business Development, Real Estate, Financial Analysis, Accounting, Sales, Finance, Credit Risk, Analysis, Loss Mitigation, Debt Settlement, Financial Services, Budgets, Salesforce.com, Call Centers, Debt Management, Mortgage Lending, Relationship Management, Executive Management, Insurance, Customer Service
Education
National Aviation Academy 2009 — 2010
Associates, A&P
Alycyn Spillman Alycyn Spillman's Asset Acceptance Experience August 2010 - October 2011
Job Human Services Specialist
Industry Mental Health Care
Experience
The Arizona Department of Economic Security/Department of Developmental Disabilities July 2014 - Present
Maricopa Integrated Health System October 2011 - May 2014
Asset Acceptance August 2010 - October 2011
Concentric Healthcare Solutions June 2010 - October 2011
Us Treasury Department January 2008 - May 2010
Georgia Baptist Children's Home November 2008 - February 2010
PCI/Clayton January 2006 - September 2007
Youth Development Institute August 2005 - January 2006
ValueOptions January 2005 - January 2006
Express Scripts Inc February 2002 - August 2005
Skills
Behavioral Health, Mental Health, Case Managment, Treatment, Adolescents, Crisis Intervention, Hospitals, Counseling Psychology, Data Entry, Social Services, Clinical Research, Psychology, Healthcare, Psychotherapy
Education
Western International University 2002 — 2005
Bachelors of Arts, Behavioral Health
Spelman College 1999 — 2000
None
Mesa Community College
Physical Sciences, 3.0
The Arizona Department of Economic Security/Department of Developmental Disabilities July 2014 - Present
Maricopa Integrated Health System October 2011 - May 2014
Asset Acceptance August 2010 - October 2011
Concentric Healthcare Solutions June 2010 - October 2011
Us Treasury Department January 2008 - May 2010
Georgia Baptist Children's Home November 2008 - February 2010
PCI/Clayton January 2006 - September 2007
Youth Development Institute August 2005 - January 2006
ValueOptions January 2005 - January 2006
Express Scripts Inc February 2002 - August 2005
Skills
Behavioral Health, Mental Health, Case Managment, Treatment, Adolescents, Crisis Intervention, Hospitals, Counseling Psychology, Data Entry, Social Services, Clinical Research, Psychology, Healthcare, Psychotherapy
Education
Western International University 2002 — 2005
Bachelors of Arts, Behavioral Health
Spelman College 1999 — 2000
None
Mesa Community College
Physical Sciences, 3.0
Gina Rossi Gina Rossi's Asset Acceptance Experience August 2009 - February 2011
Job Office Supervisor at TiCoating, Inc.
Industry Executive Office
Experience
Ti-Coating, Inc. March 2011 - Present
Asset Acceptance August 2009 - February 2011
Inland Diamond Products November 1986 - August 2008
Skills
Process Improvement, Customer Service, Call Center, Training, Management, Accounting, Leadership, Customer Satisfaction, Outlook, Operations Management, Strategic Planning
Education
Macomb Community College
Associates, Business Management 2012
Ti-Coating, Inc. March 2011 - Present
Asset Acceptance August 2009 - February 2011
Inland Diamond Products November 1986 - August 2008
Skills
Process Improvement, Customer Service, Call Center, Training, Management, Accounting, Leadership, Customer Satisfaction, Outlook, Operations Management, Strategic Planning
Education
Macomb Community College
Associates, Business Management 2012
Christina Elliott Christina Elliott's Asset Acceptance Experience October 2004 - May 2012
Job Bankruptcy Manager at Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group June 2014 - Present
Encore Capital Group January 2014 - June 2014
Legal Recovery Solutions, LLC May 2012 - January 2014
Asset Acceptance October 2004 - May 2012
Asset Acceptance November 2000 - October 2004
Skills
Bankruptcy, Probate, Vendor Relations, Software Documentation, Skip Tracing, Call Center, Legal Assistance, Debt Settlement, Credit, FDCPA, Courts, Process Improvement, Call Centers, Management, Troubleshooting, Data Analysis, Business Analysis, Risk Management, Visio, SharePoint, Analysis, SDLC, Business Process..., Team Leadership, Business Process Mapping, Disaster Recovery, Banking, Business Intelligence, Credit Cards, Project Management, Active Directory, Financial Services, CRM, Leadership, Operations Management, Vendor Management, Help Desk Support, Analytics, EMC Storage, Requirements Gathering, FCRA, MS Project, Access
Education
Oakland Community College
Encore Capital Group June 2014 - Present
Encore Capital Group January 2014 - June 2014
Legal Recovery Solutions, LLC May 2012 - January 2014
Asset Acceptance October 2004 - May 2012
Asset Acceptance November 2000 - October 2004
Skills
Bankruptcy, Probate, Vendor Relations, Software Documentation, Skip Tracing, Call Center, Legal Assistance, Debt Settlement, Credit, FDCPA, Courts, Process Improvement, Call Centers, Management, Troubleshooting, Data Analysis, Business Analysis, Risk Management, Visio, SharePoint, Analysis, SDLC, Business Process..., Team Leadership, Business Process Mapping, Disaster Recovery, Banking, Business Intelligence, Credit Cards, Project Management, Active Directory, Financial Services, CRM, Leadership, Operations Management, Vendor Management, Help Desk Support, Analytics, EMC Storage, Requirements Gathering, FCRA, MS Project, Access
Education
Oakland Community College
Christopher DiCicco Christopher DiCicco's Asset Acceptance Experience March 2011 - July 2012
Job Manager, Strategic Alliances at Ally Financial Inc.
Industry Financial Services
Experience
Ally Financial Inc. June 2015 - Present
OnStar July 2012 - June 2015
Asset Acceptance March 2011 - July 2012
Asset Acceptance May 2010 - March 2011
Chrysler Financial August 2007 - September 2009
Chrysler Financial April 2005 - August 2007
Chrysler Financial May 2003 - April 2005
Skills
Business Process..., Coaching, Customer Satisfaction, Change Management, Financial Services, Data Analysis, Team Leadership, Customer Service, Account Management, Management, Performance Management, Process Improvement, Team Building, Team Management, Strategy, Cross-functional Team..., CRM, Business Transformation, Business Strategy, Forecasting, Leadership, Leadership Development, Marketing, Microsoft Excel, Operations Management, Program Management, Project Management, Business Process
Education
Michigan State University 1995 — 1999
Bachelor of Arts, Marketing
Ally Financial Inc. June 2015 - Present
OnStar July 2012 - June 2015
Asset Acceptance March 2011 - July 2012
Asset Acceptance May 2010 - March 2011
Chrysler Financial August 2007 - September 2009
Chrysler Financial April 2005 - August 2007
Chrysler Financial May 2003 - April 2005
Skills
Business Process..., Coaching, Customer Satisfaction, Change Management, Financial Services, Data Analysis, Team Leadership, Customer Service, Account Management, Management, Performance Management, Process Improvement, Team Building, Team Management, Strategy, Cross-functional Team..., CRM, Business Transformation, Business Strategy, Forecasting, Leadership, Leadership Development, Marketing, Microsoft Excel, Operations Management, Program Management, Project Management, Business Process
Education
Michigan State University 1995 — 1999
Bachelor of Arts, Marketing
Moira Morgan's Asset Acceptance Experience January 2008 - Present
Job Organizational Development Professional
Industry Human Resources
Experience
Asset Acceptance January 2008 - Present
Pulte Homes January 2005 - June 2007
GMAC Commercial Finance January 2003 - January 2005
Andersen Consulting July 1994 - December 2000
Data General 1987 - 1989
Skills
Leadership Development, Performance Management, Blended Learning, Employee Relations, Program Management, Succession Planning, Process Improvement, Talent Management, Coaching, Organizational..., Employee Engagement, Change Management, HRIS, Human Resources
Education
Northwood University - Richard DeVos Graduate School of Management 2010 — 2012
MBA, Business
Michigan State University 1980 — 1984
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
Asset Acceptance January 2008 - Present
Pulte Homes January 2005 - June 2007
GMAC Commercial Finance January 2003 - January 2005
Andersen Consulting July 1994 - December 2000
Data General 1987 - 1989
Skills
Leadership Development, Performance Management, Blended Learning, Employee Relations, Program Management, Succession Planning, Process Improvement, Talent Management, Coaching, Organizational..., Employee Engagement, Change Management, HRIS, Human Resources
Education
Northwood University - Richard DeVos Graduate School of Management 2010 — 2012
MBA, Business
Michigan State University 1980 — 1984
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
Jim Reitzel's Asset Acceptance Experience August 2004 - July 2010
Job Partner at Lee Acceptance
Industry Financial Services
Experience
Lee Acceptance August 2010 - Present
Asset Acceptance August 2004 - July 2010
Asset Acceptance 1999 - 2004
Bresnan Communications 1992 - 1999
Skills
Credit, Portfolio Management
Education
Northern Michigan University 1981 — 1985
Grosse Pointe South
Lee Acceptance August 2010 - Present
Asset Acceptance August 2004 - July 2010
Asset Acceptance 1999 - 2004
Bresnan Communications 1992 - 1999
Skills
Credit, Portfolio Management
Education
Northern Michigan University 1981 — 1985
Grosse Pointe South
Robert Mercado's Asset Acceptance Experience May 2010 - March 2011
Job Director, Project Management
Industry Food & Beverages
Experience
Little Caesars July 2014 - Present
Ally Financial Inc. February 2013 - July 2014
Ally Financial Inc. March 2011 - February 2013
Asset Acceptance May 2010 - March 2011
General Motors - OnStar May 2008 - June 2010
LaSalle Bank Midwest May 2002 - April 2008
Capital Mortgage Services, LLC October 2000 - January 2002
Skills
Project Management, CRM, Business Process, Change Management, Cross-functional Team..., Leadership, Process Improvement, Management, Analysis, Business Analysis, Product Management, Program Management, PMO, Project Planning, Software Documentation, Business Process...
Education
Stanford University 2010 — 2012
SCPM, Project Managment
Walsh College 2006 — 2008
MSM, Management
Michigan State University 1996 — 2000
Bachelors of Science in Communications, Advertising
Little Caesars July 2014 - Present
Ally Financial Inc. February 2013 - July 2014
Ally Financial Inc. March 2011 - February 2013
Asset Acceptance May 2010 - March 2011
General Motors - OnStar May 2008 - June 2010
LaSalle Bank Midwest May 2002 - April 2008
Capital Mortgage Services, LLC October 2000 - January 2002
Skills
Project Management, CRM, Business Process, Change Management, Cross-functional Team..., Leadership, Process Improvement, Management, Analysis, Business Analysis, Product Management, Program Management, PMO, Project Planning, Software Documentation, Business Process...
Education
Stanford University 2010 — 2012
SCPM, Project Managment
Walsh College 2006 — 2008
MSM, Management
Michigan State University 1996 — 2000
Bachelors of Science in Communications, Advertising
Michele McQueen's Asset Acceptance Experience May 2008 - January 2011
Job Finance Director at Harris Marketing Group
Industry Marketing and Advertising
Experience
Harris Marketing Group March 2015 - Present
Doner April 2013 - March 2015
McCann Erickson January 2011 - April 2013
Asset Acceptance May 2008 - January 2011
Bentley Motors June 2003 - December 2007
Wayne State University September 2001 - May 2003
Time Off Ltd, London, England January 1993 - July 1995
Trafalgar Tours, London, England January 1992 - December 1992
Education
Oakland University 2010 — 2011
Post Graduate Certificate in Finance
Wayne State University 2000 — 2003
Masters of Arts, Economics
Oakland University 1997 — 1999
Bachelors of Arts, Mathematics
Harris Marketing Group March 2015 - Present
Doner April 2013 - March 2015
McCann Erickson January 2011 - April 2013
Asset Acceptance May 2008 - January 2011
Bentley Motors June 2003 - December 2007
Wayne State University September 2001 - May 2003
Time Off Ltd, London, England January 1993 - July 1995
Trafalgar Tours, London, England January 1992 - December 1992
Education
Oakland University 2010 — 2011
Post Graduate Certificate in Finance
Wayne State University 2000 — 2003
Masters of Arts, Economics
Oakland University 1997 — 1999
Bachelors of Arts, Mathematics
Veonne Roberts's Asset Acceptance Experience June 2008 - October 2013
Job Training and Development Specialist at ServiceMaster Terminix
Industry Education Management
Experience
ServiceMaster Terminix October 2013 - Present
Asset Acceptance June 2008 - October 2013
Home Depot At Home Services June 2007 - February 2008
GEICO Direct September 1993 - May 2004
Skills
Call Center, Performance Management, Training, Needs Analysis, Coaching, Leadership Development, Process Improvement, Management, Customer Service, Employee Relations, Instructional Design, Human Resources, Leadership, Project Management, Employee Engagement, Call Centers, Volunteer Management, Talent Management, Organizational..., Team Building, Employee Training, Event Planning, Interviews, Customer Satisfaction, Change Management, Vendor Management, Succession Planning, Onboarding, Time Management, Staff Development, E-Learning, Program Management, New Hire Orientations, Training Delivery, Sales, Recruiting, Organizational..., Career Development, Mentoring, Team Leadership, Strategic Planning, Public Speaking, Talent Acquisition, Blended Learning
Education
Rasmussen College-Florida
Associate of Science (A.S.), Human Resources and Organizational Leadership
Central Islip High School, Central Islip, NY
ServiceMaster Terminix October 2013 - Present
Asset Acceptance June 2008 - October 2013
Home Depot At Home Services June 2007 - February 2008
GEICO Direct September 1993 - May 2004
Skills
Call Center, Performance Management, Training, Needs Analysis, Coaching, Leadership Development, Process Improvement, Management, Customer Service, Employee Relations, Instructional Design, Human Resources, Leadership, Project Management, Employee Engagement, Call Centers, Volunteer Management, Talent Management, Organizational..., Team Building, Employee Training, Event Planning, Interviews, Customer Satisfaction, Change Management, Vendor Management, Succession Planning, Onboarding, Time Management, Staff Development, E-Learning, Program Management, New Hire Orientations, Training Delivery, Sales, Recruiting, Organizational..., Career Development, Mentoring, Team Leadership, Strategic Planning, Public Speaking, Talent Acquisition, Blended Learning
Education
Rasmussen College-Florida
Associate of Science (A.S.), Human Resources and Organizational Leadership
Central Islip High School, Central Islip, NY
Nadine Jones's Asset Acceptance Experience February 2003 - May 2008
Job Tax Director at PricewaterhouseCoopers
Industry Accounting
Experience
PricewaterhouseCoopers June 2008 - Present
Asset Acceptance February 2003 - May 2008
Angelo Iafrate Construction Company August 2001 - February 2003
BDO 1992 - 2001
Skills
Tax Research, Tax Accounting, Accounting, Corporate Tax, Tax, SEC filings, Sarbanes-Oxley Act, CPA, Tax Advisory, Financial Reporting, GAAP, Internal Controls, Budgets, Income Tax, Financial Analysis, Auditing, US GAAP, International Tax
Education
Walsh College of Accountancy and Business Administration 1989 — 1992
Bachelor's degree, Accounting
Michigan State University
PricewaterhouseCoopers June 2008 - Present
Asset Acceptance February 2003 - May 2008
Angelo Iafrate Construction Company August 2001 - February 2003
BDO 1992 - 2001
Skills
Tax Research, Tax Accounting, Accounting, Corporate Tax, Tax, SEC filings, Sarbanes-Oxley Act, CPA, Tax Advisory, Financial Reporting, GAAP, Internal Controls, Budgets, Income Tax, Financial Analysis, Auditing, US GAAP, International Tax
Education
Walsh College of Accountancy and Business Administration 1989 — 1992
Bachelor's degree, Accounting
Michigan State University
Julianna Cannon's Asset Acceptance Experience June 2000 - April 2007
Job Assistant Controller at cynoSure Financial, Inc.
Industry Telecommunications
Experience
cynoSure Financial, Inc. May 2010 - Present
James Cable LLC April 2007 - May 2009
Asset Acceptance June 2000 - April 2007
Education
Walsh College 2006 — 2007
Bachelor, Business Administation
Macomb Community College 2002 — 2006
Associate, Business Administration
Macomb Community College 2000 — 2002
Associate, General Studies
cynoSure Financial, Inc. May 2010 - Present
James Cable LLC April 2007 - May 2009
Asset Acceptance June 2000 - April 2007
Education
Walsh College 2006 — 2007
Bachelor, Business Administation
Macomb Community College 2002 — 2006
Associate, Business Administration
Macomb Community College 2000 — 2002
Associate, General Studies
Marissa Schramski's Asset Acceptance Experience September 2010 - Present
Job
Industry Financial Services
Experience
Asset Acceptance September 2010 - Present
Northwestern Mutual March 2007 - September 2010
University of Advancing Technology 2005 - 2007
Sun Capital Partners 2004 - 2005
Skills
Editing, Media Relations, Marketing Communications, Crisis Communications, Fundraising, SharePoint, HTML, Internal & External...
Education
Ottawa University 2006 — 2008
MA, Human Resources
University of Kansas 2000 — 2004
Bachelor of Arts, English/Magazine Journalism
Asset Acceptance September 2010 - Present
Northwestern Mutual March 2007 - September 2010
University of Advancing Technology 2005 - 2007
Sun Capital Partners 2004 - 2005
Skills
Editing, Media Relations, Marketing Communications, Crisis Communications, Fundraising, SharePoint, HTML, Internal & External...
Education
Ottawa University 2006 — 2008
MA, Human Resources
University of Kansas 2000 — 2004
Bachelor of Arts, English/Magazine Journalism
Karen Dumas, CPA's Asset Acceptance Experience November 2003 - April 2009
Job Manager Global Enterprise Risk Management
Industry Financial Services
Experience
FCA Fiat Chrysler Automobiles May 2014 - Present
The Chatfield School 2009 - Present
FCA Fiat Chrysler Automobiles January 2013 - May 2014
Citizens Republic Bancorp April 2009 - January 2013
Asset Acceptance November 2003 - April 2009
National Association of Investors Corporation September 1993 - November 2003
Education
Wayne State University 1995 — 1997
MBA, Finance
Michigan State University 1988 — 1991
BA, Accounting
SHHS
FCA Fiat Chrysler Automobiles May 2014 - Present
The Chatfield School 2009 - Present
FCA Fiat Chrysler Automobiles January 2013 - May 2014
Citizens Republic Bancorp April 2009 - January 2013
Asset Acceptance November 2003 - April 2009
National Association of Investors Corporation September 1993 - November 2003
Education
Wayne State University 1995 — 1997
MBA, Finance
Michigan State University 1988 — 1991
BA, Accounting
SHHS
Rae Ann Ploucha's Asset Acceptance Experience August 2008 - May 2013
Job Client Relations Associate
Industry Financial Services
Experience
Alliance Benefit Group of Michigan August 2015 - Present
Michigan First Credit Union May 2013 - April 2015
Asset Acceptance August 2008 - May 2013
Skills
Customer Service, Process Improvement, Team Building, Management, Call Centers, Team Leadership, Training, Strategic Planning, Account Management, Project Management, Microsoft Office, Operations Management, Customer Satisfaction, Credit, Performance Management
Education
Northern Michigan University 1994 — 1998
Alliance Benefit Group of Michigan August 2015 - Present
Michigan First Credit Union May 2013 - April 2015
Asset Acceptance August 2008 - May 2013
Skills
Customer Service, Process Improvement, Team Building, Management, Call Centers, Team Leadership, Training, Strategic Planning, Account Management, Project Management, Microsoft Office, Operations Management, Customer Satisfaction, Credit, Performance Management
Education
Northern Michigan University 1994 — 1998
Marie Waldi's Asset Acceptance Experience August 2012 - December 2013
Job General Ledger Manager at Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group December 2013 - Present
Asset Acceptance August 2012 - December 2013
Asset Acceptance October 2005 - August 2012
TriMas Corporation 2004 - 2005
The Beanstalk Group, LLC 2002 - 2004
Deloitte & Touche LLP 2000 - 2002
Skills
SEC filings, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Auditing, Financial Analysis, Accounting, US GAAP, Accounts Receivable, Forecasting, Accounting Research, Process Improvement, Project Planning, Management, Mergers & Acquisitions, Software Documentation, Microsoft Excel, Budgets, Analysis, Banking, Cash Flow, Consolidation, Corporate Finance, Finance, Financial Accounting, Financial Modeling, GAAP, General Ledger, Sarbanes-Oxley, Strategic Financial..., Variance Analysis, SEC Filings
Education
Michigan State University 2012 — 2014
Master of Business Administration (MBA), In progress
Western Michigan University 1996 — 1999
BBA, Accountancy
Encore Capital Group December 2013 - Present
Asset Acceptance August 2012 - December 2013
Asset Acceptance October 2005 - August 2012
TriMas Corporation 2004 - 2005
The Beanstalk Group, LLC 2002 - 2004
Deloitte & Touche LLP 2000 - 2002
Skills
SEC filings, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Auditing, Financial Analysis, Accounting, US GAAP, Accounts Receivable, Forecasting, Accounting Research, Process Improvement, Project Planning, Management, Mergers & Acquisitions, Software Documentation, Microsoft Excel, Budgets, Analysis, Banking, Cash Flow, Consolidation, Corporate Finance, Finance, Financial Accounting, Financial Modeling, GAAP, General Ledger, Sarbanes-Oxley, Strategic Financial..., Variance Analysis, SEC Filings
Education
Michigan State University 2012 — 2014
Master of Business Administration (MBA), In progress
Western Michigan University 1996 — 1999
BBA, Accountancy
bobby drutarosky's Asset Acceptance Experience October 1997 - April 2008
Job Experienced Operations & Collection Agency Outsourcing Professional
Industry Financial Services
Experience
Total Card, Inc June 2011 - November 2012
zenith acquisition August 2008 - October 2010
Asset Acceptance October 1997 - April 2008
Asset Acceptance Capital Corp 1997 - 2008
Skills
Outsourcing, Call Centers, CRM, Business Development, Credit Cards, Banking, Customer Satisfaction, Forecasting, Strategic Planning, Negotiation, Program Management, Finance, New Business Development, Process Improvement, Team Leadership, Vendor Management, Operations Management, Portfolio Management, Project Planning, Business Analysis, Team Building, Credit, Loans, Strategy, Management, Contract Negotiation, Financial Services, Change Management, Call Center, Risk Management, Executive Management, Analysis, Leadership, Budgets, Relationship Management, Training, Project Management, Analytics, Due Diligence, Account Management, Business Process..., Financial Analysis, Mergers & Acquisitions, Payments, Insurance, Credit Risk, Financial Risk, Loss Mitigation, Credit Analysis, Consumer Lending
Education
Lawrence Technological University
bsba, business management
Schoolcraft College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Total Card, Inc June 2011 - November 2012
zenith acquisition August 2008 - October 2010
Asset Acceptance October 1997 - April 2008
Asset Acceptance Capital Corp 1997 - 2008
Skills
Outsourcing, Call Centers, CRM, Business Development, Credit Cards, Banking, Customer Satisfaction, Forecasting, Strategic Planning, Negotiation, Program Management, Finance, New Business Development, Process Improvement, Team Leadership, Vendor Management, Operations Management, Portfolio Management, Project Planning, Business Analysis, Team Building, Credit, Loans, Strategy, Management, Contract Negotiation, Financial Services, Change Management, Call Center, Risk Management, Executive Management, Analysis, Leadership, Budgets, Relationship Management, Training, Project Management, Analytics, Due Diligence, Account Management, Business Process..., Financial Analysis, Mergers & Acquisitions, Payments, Insurance, Credit Risk, Financial Risk, Loss Mitigation, Credit Analysis, Consumer Lending
Education
Lawrence Technological University
bsba, business management
Schoolcraft College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Brandy Ritchie's Asset Acceptance Experience April 2013 - May 2015
Job Supervisor Collection Operations at Asset Acceptance
Industry Human Resources
Experience
Asset Acceptance April 2013 - May 2015
Asset Acceptance June 2001 - May 2015
Asset Acceptance LLC June 2001 - May 2015
Bortz Health Care May 1995 - June 2001
Skills
Accounts Receivable, Software Documentation, Administrative..., Budgets, Microsoft Office, Process Improvement, Leadership, Analysis, Management, Data Analysis, Call Centers, Accounting, Payroll, Time Management, Finance, Coaching, Invoicing, Training, Access, Customer Satisfaction, Outlook, Employee Relations, Team Leadership, Vendor Management, Hiring, PowerPoint, Employee Benefits, Human Resources, Supervisory Skills, Performance Management, Risk Management, Change Management, Forecasting, Telephone Skills, Recruiting, PeopleSoft, Policy, Team Building, Customer Service, Microsoft Word, Operations Management, Office Administration, Teamwork, Onboarding, Spreadsheets, Benefits Administration, Microsoft Excel, Credit, Banking
Education
University of Phoenix 2010 — 2012
Bachelor, Human Resource Management
Macomb Community College
Associate, General StudiesGeneral Business
Asset Acceptance April 2013 - May 2015
Asset Acceptance June 2001 - May 2015
Asset Acceptance LLC June 2001 - May 2015
Bortz Health Care May 1995 - June 2001
Skills
Accounts Receivable, Software Documentation, Administrative..., Budgets, Microsoft Office, Process Improvement, Leadership, Analysis, Management, Data Analysis, Call Centers, Accounting, Payroll, Time Management, Finance, Coaching, Invoicing, Training, Access, Customer Satisfaction, Outlook, Employee Relations, Team Leadership, Vendor Management, Hiring, PowerPoint, Employee Benefits, Human Resources, Supervisory Skills, Performance Management, Risk Management, Change Management, Forecasting, Telephone Skills, Recruiting, PeopleSoft, Policy, Team Building, Customer Service, Microsoft Word, Operations Management, Office Administration, Teamwork, Onboarding, Spreadsheets, Benefits Administration, Microsoft Excel, Credit, Banking
Education
University of Phoenix 2010 — 2012
Bachelor, Human Resource Management
Macomb Community College
Associate, General StudiesGeneral Business
Brian Kuhn's Asset Acceptance Experience March 2009 - June 2011
Job Technician (Self Employed) at Right Left Center IT Solutions
Industry Information Technology and Services
Experience
Right Left Center IT Solutions August 2013 - Present
Asset Acceptance / Encore Capital May 2011 - October 2013
Asset Acceptance March 2009 - June 2011
Asset Acceptance June 2008 - March 2009
Oakland University January 2005 - August 2006
Skills
Desktop Support, Active Directory, Security, XP, System Administration, Software Installation, Troubleshooting, Telecommunications, Customer Relations, Technical Support, Customer Service, Analysis, Software Documentation, Training, SharePoint, Visio, Networking, Access, Help Desk Support, Windows 7, Windows Server, Vendor Management, ITIL, Disaster Recovery, Databases, Microsoft SQL Server, Information Technology, Hardware, Windows Vista, Smartphones, RSA SecurID, RSA Security, Microsoft Office, Microsoft Exchange, PCI Standards, IT Audit, IT Strategy, SOX Compliancy, Wireless Networking, Network Architecture, Computer Hardware, Highly detail oriented, Highly motivated..., IT Management, Testing, IT Service Management, DNS, Unix, Social Media, Integration
Education
Oakland University 2001 — 2006
CSE, Computer Engineering
Oakland University
Right Left Center IT Solutions August 2013 - Present
Asset Acceptance / Encore Capital May 2011 - October 2013
Asset Acceptance March 2009 - June 2011
Asset Acceptance June 2008 - March 2009
Oakland University January 2005 - August 2006
Skills
Desktop Support, Active Directory, Security, XP, System Administration, Software Installation, Troubleshooting, Telecommunications, Customer Relations, Technical Support, Customer Service, Analysis, Software Documentation, Training, SharePoint, Visio, Networking, Access, Help Desk Support, Windows 7, Windows Server, Vendor Management, ITIL, Disaster Recovery, Databases, Microsoft SQL Server, Information Technology, Hardware, Windows Vista, Smartphones, RSA SecurID, RSA Security, Microsoft Office, Microsoft Exchange, PCI Standards, IT Audit, IT Strategy, SOX Compliancy, Wireless Networking, Network Architecture, Computer Hardware, Highly detail oriented, Highly motivated..., IT Management, Testing, IT Service Management, DNS, Unix, Social Media, Integration
Education
Oakland University 2001 — 2006
CSE, Computer Engineering
Oakland University
Mike Beach's Asset Acceptance Experience February 1999 - February 2011
Job Associate Attorney at Berndt & Associates P.C.
Industry Financial Services
Experience
Berndt & Associates P.C. November 2013 - Present
Trott & Trott PC February 2011 - October 2013
Asset Acceptance February 1999 - February 2011
Asset Acceptance 1999 - 2011
Asset Acceptance 1999 - 2011
Asset Acceptance 1999 - 2011
Skills
Credit, FDCPA, Litigation, Business Analysis, Operations Management, Risk Management, Mortgage Lending, Debt Settlement, Commercial Litigation, Legal Writing, Call Center, Skip Tracing, Management, Process Improvement, Vendor Management, Banking, Legal Compliance, Due Diligence, Leadership, Microsoft Office, Civil Litigation, Mergers & Acquisitions, Legal Assistance, Bankruptcy, Corporate Law, Litigation Management, Creditors' Rights, Consumer Law, Legal Issues, Arbitration, Legal Documents, Call Centers, Corporate Governance
Education
Oakland University
B.S., Business
Wayne State University Law School
J.D.
Berndt & Associates P.C. November 2013 - Present
Trott & Trott PC February 2011 - October 2013
Asset Acceptance February 1999 - February 2011
Asset Acceptance 1999 - 2011
Asset Acceptance 1999 - 2011
Asset Acceptance 1999 - 2011
Skills
Credit, FDCPA, Litigation, Business Analysis, Operations Management, Risk Management, Mortgage Lending, Debt Settlement, Commercial Litigation, Legal Writing, Call Center, Skip Tracing, Management, Process Improvement, Vendor Management, Banking, Legal Compliance, Due Diligence, Leadership, Microsoft Office, Civil Litigation, Mergers & Acquisitions, Legal Assistance, Bankruptcy, Corporate Law, Litigation Management, Creditors' Rights, Consumer Law, Legal Issues, Arbitration, Legal Documents, Call Centers, Corporate Governance
Education
Oakland University
B.S., Business
Wayne State University Law School
J.D.
Suzanne Lacharite's Asset Acceptance Experience May 2005 - Present
Job Marketing Support at assetacceptance
Industry Financial Services
Experience
Liberty Park of America April 2008 - Present
Asset Acceptance May 2005 - Present
Mervyns October 2000 - January 2006
Education
Oakland University 2001 — 2004
Bachelor's of Science, Marketing
Liberty Park of America April 2008 - Present
Asset Acceptance May 2005 - Present
Mervyns October 2000 - January 2006
Education
Oakland University 2001 — 2004
Bachelor's of Science, Marketing
Victoria Tularaksa's Asset Acceptance Experience October 2002 - February 2005
Job Luxury Travel Specialist for AllTravel
Industry Hospitality
Experience
American Express Consumer Travel May 2010 - September 2013
International Cruise & Excursion March 2009 - April 2010
Flom Test Lab October 2007 - October 2008
AAA Auto February 2005 - October 2007
Asset Acceptance October 2002 - February 2005
Skills
Training, Customer Service, Teamwork, Testing, Management, Team Management, Performance Management, Account Management, Call Centers, Coaching, Leadership, Sales, Communication Skills, Computers, Apollo GDS, Sabre GDS, MS Office, SharePoint, Travel Planning, Travel Management, Leisure Travel, Cruise Lines, River Cruises, Luxury Cruise, Project Management, Customer Satisfaction, Online Travel, Sabre, Microsoft Office, Business Travel
Education
Mesa Community College 2009 — 2009
Business Administration and Management, General
Schoolcraft College 2001 — 2002
Business
Washington High School
American Express Consumer Travel May 2010 - September 2013
International Cruise & Excursion March 2009 - April 2010
Flom Test Lab October 2007 - October 2008
AAA Auto February 2005 - October 2007
Asset Acceptance October 2002 - February 2005
Skills
Training, Customer Service, Teamwork, Testing, Management, Team Management, Performance Management, Account Management, Call Centers, Coaching, Leadership, Sales, Communication Skills, Computers, Apollo GDS, Sabre GDS, MS Office, SharePoint, Travel Planning, Travel Management, Leisure Travel, Cruise Lines, River Cruises, Luxury Cruise, Project Management, Customer Satisfaction, Online Travel, Sabre, Microsoft Office, Business Travel
Education
Mesa Community College 2009 — 2009
Business Administration and Management, General
Schoolcraft College 2001 — 2002
Business
Washington High School
Diane Kondrat's Asset Acceptance Experience November 1992 - June 2008
Job consultant
Industry Financial Services
Experience
Consultant June 2008 - June 2009
Self-employed June 2008 - December 2008
Asset Acceptance November 1992 - June 2008
ASSET ACCEPTANCE CAPITAL CORP 1992 - 2008
Asset Acceptence 1972 - 2008
Education
Macomb Community College
Business Law
Consultant June 2008 - June 2009
Self-employed June 2008 - December 2008
Asset Acceptance November 1992 - June 2008
ASSET ACCEPTANCE CAPITAL CORP 1992 - 2008
Asset Acceptence 1972 - 2008
Education
Macomb Community College
Business Law
Christine Scott's Asset Acceptance Experience July 2003 - March 2009
Job Director Global Facilities at ProQuest
Industry Facilities Services
Experience
ProQuest May 2013 - Present
QinetiQ North America August 2011 - April 2013
Comstock Partners LC October 2010 - May 2011
Asset Acceptence 2004 - March 2009
Asset Acceptance July 2003 - March 2009
The Great Indoors February 2000 - July 2003
Target February 1996 - February 2000
Skills
Management, Project Management, Recruiting, Strategic Planning, Project Planning, Budgets, Negotiation, Facilities Management, Process Improvement, Vendor Management, Operations Management, Team Building, Talent Acquisition, Procurement, Business Analysis, Commercial Real Estate, Commercial construction, Remote site management, Cross-functional Team..., Financial Analysis, Team Leadership, Change Management, Contract Negotiation, Leadership, Training
Education
Northwood University 2008 — 2009
BBA, Business Administration
ProQuest May 2013 - Present
QinetiQ North America August 2011 - April 2013
Comstock Partners LC October 2010 - May 2011
Asset Acceptence 2004 - March 2009
Asset Acceptance July 2003 - March 2009
The Great Indoors February 2000 - July 2003
Target February 1996 - February 2000
Skills
Management, Project Management, Recruiting, Strategic Planning, Project Planning, Budgets, Negotiation, Facilities Management, Process Improvement, Vendor Management, Operations Management, Team Building, Talent Acquisition, Procurement, Business Analysis, Commercial Real Estate, Commercial construction, Remote site management, Cross-functional Team..., Financial Analysis, Team Leadership, Change Management, Contract Negotiation, Leadership, Training
Education
Northwood University 2008 — 2009
BBA, Business Administration
Marge Ray's Asset Acceptance Experience February 2010 - Present
Job Manager of Application and Data Analysis at Asset Acceptance
Industry Financial Services
Experience
Asset Acceptance February 2010 - Present
Asset Acceptance June 2008 - February 2010
Ford Motor Company 2001 - 2004
Xerox Business Service 1984 - 2001
Skills
Team Building, Visio, Process Improvement, Software Documentation, Management, IT Strategy, Business Analysis, SDLC, Vendor Management, PMP, Data Analysis, Business Process..., Access, Business Intelligence, Change Management, Leadership, SharePoint, Risk Management, Program Management, Business Process, Analysis, MS Project
Education
Spring Arbor University 1998 — 2001
Master Arts, Master of Organizational Development
Oakland University 1990 — 1997
Bach of Science, Training & Development
Macomb Community College 1978 — 1985
Associates, General
Asset Acceptance February 2010 - Present
Asset Acceptance June 2008 - February 2010
Ford Motor Company 2001 - 2004
Xerox Business Service 1984 - 2001
Skills
Team Building, Visio, Process Improvement, Software Documentation, Management, IT Strategy, Business Analysis, SDLC, Vendor Management, PMP, Data Analysis, Business Process..., Access, Business Intelligence, Change Management, Leadership, SharePoint, Risk Management, Program Management, Business Process, Analysis, MS Project
Education
Spring Arbor University 1998 — 2001
Master Arts, Master of Organizational Development
Oakland University 1990 — 1997
Bach of Science, Training & Development
Macomb Community College 1978 — 1985
Associates, General
Jacob Glowski's Asset Acceptance Experience September 2009 - September 2009
Job Account Representative at Asset Acceptance
Industry Financial Services
Experience
Asset Acceptance September 2009 - September 2009
North Channel Construction Company April 1997 - June 2008
Education
Michigan State University
Bachelors Business, Accounting
Asset Acceptance September 2009 - September 2009
North Channel Construction Company April 1997 - June 2008
Education
Michigan State University
Bachelors Business, Accounting
Jane Duffy's Asset Acceptance Experience January 2007 - March 2011
Job Manager, Compensation at Lutheran Social Services of Michigan
Industry Financial Services
Experience
Lutheran Social Services of Michigan October 2014 - Present
Encore Capital Group January 2007 - October 2014
Asset Acceptance Capital Corp March 2011 - January 2014
Asset Acceptance January 2007 - March 2011
POH Medical Center April 2003 - January 2007
Utica Community Schools August 2002 - April 2003
The Crown Group September 1995 - September 1998
The Childrens Place September 1984 - September 1995
Skills
Performance Based..., Pay for Performance, Variable Pay Design, Base Pay Administration, Market Pricing, Performance Management, Compensation Structures, Ceridian, Job Analysis, Job Description Creation, Employee Benefits, Human Resources, HRIS, Deferred Compensation, Benefits Administration, Applicant Tracking..., Employee Engagement, Employee Relations, Onboarding, Workforce Planning, PeopleSoft, Performance Appraisal, Talent Acquisition, FMLA, Succession Planning, Compensation & Benefit, HR Policies, ADP Payroll, New Hire Orientations, Labor Relations, College Recruiting, Legal Compliance, Employment Law, SPHR, Organizational..., Payroll, Hiring, Personnel Management, Job Fairs, Career Development, Talent Management, Compensation & Benefits
Education
Oakland University 2000 — 2002
BS, Human Resource Development
Lutheran Social Services of Michigan October 2014 - Present
Encore Capital Group January 2007 - October 2014
Asset Acceptance Capital Corp March 2011 - January 2014
Asset Acceptance January 2007 - March 2011
POH Medical Center April 2003 - January 2007
Utica Community Schools August 2002 - April 2003
The Crown Group September 1995 - September 1998
The Childrens Place September 1984 - September 1995
Skills
Performance Based..., Pay for Performance, Variable Pay Design, Base Pay Administration, Market Pricing, Performance Management, Compensation Structures, Ceridian, Job Analysis, Job Description Creation, Employee Benefits, Human Resources, HRIS, Deferred Compensation, Benefits Administration, Applicant Tracking..., Employee Engagement, Employee Relations, Onboarding, Workforce Planning, PeopleSoft, Performance Appraisal, Talent Acquisition, FMLA, Succession Planning, Compensation & Benefit, HR Policies, ADP Payroll, New Hire Orientations, Labor Relations, College Recruiting, Legal Compliance, Employment Law, SPHR, Organizational..., Payroll, Hiring, Personnel Management, Job Fairs, Career Development, Talent Management, Compensation & Benefits
Education
Oakland University 2000 — 2002
BS, Human Resource Development
Travis Allor's Asset Acceptance Experience 2005 - 2012
Job Unit Field Trainer at Bankers Life and Casualty Company
Industry Marketing and Advertising
Experience
Bankers Life and Casualty Company September 2013 - Present
Bankers Life and Casualty Company May 2012 - Present
Asset Acceptance 2005 - 2012
Skills
Social Media, Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Online Advertising, Microsoft Office, Digital Marketing, Customer Service, Public Relations, Strategic Planning, Microsoft Excel, Account Management, New Business Development, Sales, Coaching, Team Building, Leadership, Budgets, Management, Small Business, Sales Management
Education
Northwood University 1995 — 1999
Bachelor's degree, Marketing/Management/Advertising
Bankers Life and Casualty Company September 2013 - Present
Bankers Life and Casualty Company May 2012 - Present
Asset Acceptance 2005 - 2012
Skills
Social Media, Advertising, Marketing Strategy, Marketing Communications, Social Media Marketing, Marketing, Online Advertising, Microsoft Office, Digital Marketing, Customer Service, Public Relations, Strategic Planning, Microsoft Excel, Account Management, New Business Development, Sales, Coaching, Team Building, Leadership, Budgets, Management, Small Business, Sales Management
Education
Northwood University 1995 — 1999
Bachelor's degree, Marketing/Management/Advertising
Brent Heritier's Asset Acceptance Experience February 2012 - June 2013
Job Database Engineer at InHouse Realty
Industry Information Technology and Services
Experience
In-House Realty June 2013 - Present
Asset Acceptance February 2012 - June 2013
Asset Acceptance July 2004 - February 2012
Three Point Productions April 2003 - August 2007
Skills
SharePoint, FACS, T-SQL, PGP, Microsoft Office 2007, SAS, VBA, Call Center, Photoshop, BMC Patrol, Data Conversion, Visual Studio, Business Analysis, Process Improvement, Visio, Analytics, Call Centers, Data Warehousing, SQL, Management, Outsourcing, Business Process, Data Analysis, Business Intelligence, Software Documentation, C#, Networking, SDLC, Databases, Requirements Gathering, Predictive Analytics, Access
Education
Macomb Community College 1998 — 2011
Associate of Business Administration, Project Management
Specs Howard School of Broadcast Arts 2000 — 2002
In-House Realty June 2013 - Present
Asset Acceptance February 2012 - June 2013
Asset Acceptance July 2004 - February 2012
Three Point Productions April 2003 - August 2007
Skills
SharePoint, FACS, T-SQL, PGP, Microsoft Office 2007, SAS, VBA, Call Center, Photoshop, BMC Patrol, Data Conversion, Visual Studio, Business Analysis, Process Improvement, Visio, Analytics, Call Centers, Data Warehousing, SQL, Management, Outsourcing, Business Process, Data Analysis, Business Intelligence, Software Documentation, C#, Networking, SDLC, Databases, Requirements Gathering, Predictive Analytics, Access
Education
Macomb Community College 1998 — 2011
Associate of Business Administration, Project Management
Specs Howard School of Broadcast Arts 2000 — 2002
Andrea Dickson-Rekasi's Asset Acceptance Experience January 2013 - July 2013
Job Legal Assistant Litigation
Industry Executive Office
Experience
Credit Acceptance February 2015 - Present
Encore Capital Group July 2013 - February 2015
Self August 2012 - February 2015
Asset Acceptance January 2013 - July 2013
Asset Acceptance May 2012 - January 2013
Asset Acceptance February 2011 - July 2012
Allure Medical Spa May 2008 - February 2011
Urological Partners October 2007 - May 2008
Pain Management and Associates September 2004 - October 2007
The Oakland Press July 2005 - December 2005
Skills
Microsoft Office, Administrative..., Spreadsheets, Office Administration, Marketing, SharePoint, Notary Public, Newsletters, Medical Records, Legal Documents, Legal Assistance, Fax, Appointment Scheduling, Clerical Work, Litigation Support, Filing, Analysis, Risk Management, Project Management, Customer Service, Microsoft Excel, Outlook
Education
Oakland University 2003 — 2006
Bachelor of Arts
Credit Acceptance February 2015 - Present
Encore Capital Group July 2013 - February 2015
Self August 2012 - February 2015
Asset Acceptance January 2013 - July 2013
Asset Acceptance May 2012 - January 2013
Asset Acceptance February 2011 - July 2012
Allure Medical Spa May 2008 - February 2011
Urological Partners October 2007 - May 2008
Pain Management and Associates September 2004 - October 2007
The Oakland Press July 2005 - December 2005
Skills
Microsoft Office, Administrative..., Spreadsheets, Office Administration, Marketing, SharePoint, Notary Public, Newsletters, Medical Records, Legal Documents, Legal Assistance, Fax, Appointment Scheduling, Clerical Work, Litigation Support, Filing, Analysis, Risk Management, Project Management, Customer Service, Microsoft Excel, Outlook
Education
Oakland University 2003 — 2006
Bachelor of Arts
Erin Terrien's Asset Acceptance Experience March 2011 - September 2011
Job Product, Strategy, and Business Developlment, Global Connected Consumer at General Motors
Industry Financial Services
Experience
General Motors June 2013 - Present
General Motors October 2011 - May 2013
Asset Acceptance March 2011 - September 2011
Asset Acceptance June 2009 - March 2011
PricewaterhouseCoopers August 2007 - June 2009
DaimlerChrysler May 2006 - August 2006
Aspen Marketing Services May 2005 - January 2006
Aspen Marketing Services May 2004 - August 2004
Education
Oakland University 2003 — 2007
B.S., Accounting
General Motors June 2013 - Present
General Motors October 2011 - May 2013
Asset Acceptance March 2011 - September 2011
Asset Acceptance June 2009 - March 2011
PricewaterhouseCoopers August 2007 - June 2009
DaimlerChrysler May 2006 - August 2006
Aspen Marketing Services May 2005 - January 2006
Aspen Marketing Services May 2004 - August 2004
Education
Oakland University 2003 — 2007
B.S., Accounting
Angela Guest's Asset Acceptance Experience January 2011 - Present
Job Training at Encore Captial Group
Industry Financial Services
Experience
Encore Capital Group January 2014 - Present
Asset Acceptance January 2011 - Present
University of Phoenix July 2005 - Present
Electronic Data Systems December 1995 - December 2008
Skills
PMP, Program Management, SDLC, Leadership, PMO, IT Strategy, Instructional Design, Process Improvement, Team Facilitation, Training Facilitation, Brainstorm Facilitation, Project Management, Visio, Vendor Management, Team Building, Business Process..., Change Management, Software Documentation
Education
Oakland University
HRD, Training
Oakland University
Bachelor of Science
University of Michigan
Masters of Business Administration, Finance
University of Michigan-Dearborn
MBA, Finance
Encore Capital Group January 2014 - Present
Asset Acceptance January 2011 - Present
University of Phoenix July 2005 - Present
Electronic Data Systems December 1995 - December 2008
Skills
PMP, Program Management, SDLC, Leadership, PMO, IT Strategy, Instructional Design, Process Improvement, Team Facilitation, Training Facilitation, Brainstorm Facilitation, Project Management, Visio, Vendor Management, Team Building, Business Process..., Change Management, Software Documentation
Education
Oakland University
HRD, Training
Oakland University
Bachelor of Science
University of Michigan
Masters of Business Administration, Finance
University of Michigan-Dearborn
MBA, Finance
Ken Proctor's Asset Acceptance Experience November 2009 - December 2013
Job Corporate Counsel at Asset Acceptance, LLC/Encore Capital Group
Industry Financial Services
Experience
Asset Acceptance, LLC/Encore Capital Group January 2014 - Present
Asset Acceptance November 2009 - December 2013
Asset Acceptance September 2007 - October 2009
Skills
FDCPA, FCRA, Skip Tracing, Bankruptcy, Credit, Debt Management, Creditors' Rights, Debt Settlement, Loss Mitigation, Loans, Legal Compliance, Loan Servicing, Credit Risk, Executive Management, Risk Management, Civil Litigation, Credit Cards, Legal Assistance, Credit Analysis, Mortgage Lending, Litigation, GLBA, Financial Services, Litigation Support, Commercial Litigation, Call Centers, Third Party Collections, Fraud, Mergers & Acquisitions, Vendor Management, Legal Research, Repossessions, Litigation Management, Mortgage Servicing, Student Loans, Call Center, Consumer Debt, Training
Education
Northwood University 1997 — 2000
MBA
Thomas M. Cooley Law School
Doctor of Law (JD)
Asset Acceptance, LLC/Encore Capital Group January 2014 - Present
Asset Acceptance November 2009 - December 2013
Asset Acceptance September 2007 - October 2009
Skills
FDCPA, FCRA, Skip Tracing, Bankruptcy, Credit, Debt Management, Creditors' Rights, Debt Settlement, Loss Mitigation, Loans, Legal Compliance, Loan Servicing, Credit Risk, Executive Management, Risk Management, Civil Litigation, Credit Cards, Legal Assistance, Credit Analysis, Mortgage Lending, Litigation, GLBA, Financial Services, Litigation Support, Commercial Litigation, Call Centers, Third Party Collections, Fraud, Mergers & Acquisitions, Vendor Management, Legal Research, Repossessions, Litigation Management, Mortgage Servicing, Student Loans, Call Center, Consumer Debt, Training
Education
Northwood University 1997 — 2000
MBA
Thomas M. Cooley Law School
Doctor of Law (JD)
Jennifer Samf's Asset Acceptance Experience October 2005 - December 2010
Job Agency Process/Change Control Coordinator at Five Lakes Agency, Inc.
Industry Legal Services
Experience
Five Lakes Agency, Inc. April 2015 - Present
Law Firm of Katz & Associates, PLLC December 2013 - April 2015
Judgment Enforcement Law Firm September 2011 - December 2013
Asset Acceptance October 2005 - December 2010
Toyota Motor 1995 - 1997
Skills
Legal Assistance, FDCPA, Skip Tracing, Process Improvement, Loss Mitigation, Debt Settlement, Call Centers, Time Management, Coaching, Executive Management, FCRA, Organizational..., Legal Compliance, Bankruptcy, Credit, Team Management, Workflow Management, Building Relationships, Garnishments, Microsoft Office, Debt Management, Business Process Mapping, Accounts Receivable, Credit Cards, Risk Management, Mortgage Servicing, Financial Services, Fraud, Consumer Debt, Credit Risk, Notary Public, Vendor Management, Courts, Creditors' Rights, Performance Management, Loan Servicing, Training, Litigation Support, Customer Satisfaction, Litigation, Debt Collection, Process Mapping, Legal Support, Ontario, Cogent, Latitude, Policy & Procedure..., Project Management, Cross-functional Team..., Background Checks
Education
Oakland Community College 2011 — 2011
Northern Virginia Community College 1987 — 2002
Falls Church High School 1984 — 1990
Five Lakes Agency, Inc. April 2015 - Present
Law Firm of Katz & Associates, PLLC December 2013 - April 2015
Judgment Enforcement Law Firm September 2011 - December 2013
Asset Acceptance October 2005 - December 2010
Toyota Motor 1995 - 1997
Skills
Legal Assistance, FDCPA, Skip Tracing, Process Improvement, Loss Mitigation, Debt Settlement, Call Centers, Time Management, Coaching, Executive Management, FCRA, Organizational..., Legal Compliance, Bankruptcy, Credit, Team Management, Workflow Management, Building Relationships, Garnishments, Microsoft Office, Debt Management, Business Process Mapping, Accounts Receivable, Credit Cards, Risk Management, Mortgage Servicing, Financial Services, Fraud, Consumer Debt, Credit Risk, Notary Public, Vendor Management, Courts, Creditors' Rights, Performance Management, Loan Servicing, Training, Litigation Support, Customer Satisfaction, Litigation, Debt Collection, Process Mapping, Legal Support, Ontario, Cogent, Latitude, Policy & Procedure..., Project Management, Cross-functional Team..., Background Checks
Education
Oakland Community College 2011 — 2011
Northern Virginia Community College 1987 — 2002
Falls Church High School 1984 — 1990
Derrick Putansu's Asset Acceptance Experience April 2009 - June 2009
Job Banking Professional
Industry Banking
Experience
Asset Acceptance April 2009 - June 2009
Comerica Bank January 2003 - February 2009
AMC Theatres June 2000 - December 2002
Education
Oakland University
Bachelor of Arts, Psychology
Asset Acceptance April 2009 - June 2009
Comerica Bank January 2003 - February 2009
AMC Theatres June 2000 - December 2002
Education
Oakland University
Bachelor of Arts, Psychology
Cheryl McKay's Asset Acceptance Experience October 2004 - March 2012
Job Legal Secretary at Kitch Drutchas Wagner Valitutti & Sherbrook
Industry Legal Services
Experience
Kitch Drutchas Wagner Valitutti & Sherbrook January 2013 - Present
Asset Acceptance October 2004 - March 2012
Skills
Legal Assistance, Commercial Litigation, Debt Settlement, Legal Research, Legal Writing, Courts, Credit, Call Centers, Financial Services, Corporate Law, Skip Tracing, Mediation, Loss Mitigation, Creditors' Rights, Pleadings, FCRA, Notary Public, PACER, Legal Documents, Employment Law, Due Diligence, Document Drafting, Personal Injury, Debt Management, Litigation Support, Document Review, Litigation Management, Legal Issues, Property Law, Corporate Governance, Legal Compliance, Litigation, Civil Litigation
Education
Macomb Community College 2011 — 2012
n/a, currently working on Paralegal Degree
Kitch Drutchas Wagner Valitutti & Sherbrook January 2013 - Present
Asset Acceptance October 2004 - March 2012
Skills
Legal Assistance, Commercial Litigation, Debt Settlement, Legal Research, Legal Writing, Courts, Credit, Call Centers, Financial Services, Corporate Law, Skip Tracing, Mediation, Loss Mitigation, Creditors' Rights, Pleadings, FCRA, Notary Public, PACER, Legal Documents, Employment Law, Due Diligence, Document Drafting, Personal Injury, Debt Management, Litigation Support, Document Review, Litigation Management, Legal Issues, Property Law, Corporate Governance, Legal Compliance, Litigation, Civil Litigation
Education
Macomb Community College 2011 — 2012
n/a, currently working on Paralegal Degree
Darren Bradshaw's Asset Acceptance Experience 2007 - 2008
Job Director U.S. Sales & Marketing and Supply Chain Finance
Industry Automotive
Experience
FCA US LLC June 2015 - Present
FCA US LLC March 2014 - May 2015
Chrysler Group LLC May 2011 - March 2014
United Solar Ovonic May 2009 - April 2011
PricewaterhouseCoopers 2008 - 2009
Asset Acceptance 2007 - 2008
Asset Acceptance 2004 - 2007
Deloitte & Touche 2000 - 2004
Education
Michigan State University 2013 — 2015
Executive MBA
University of KwaZulu-Natal 1996 — 1999
BCom Honours (DipAcc), Accounting and Managerial Accounting
FCA US LLC June 2015 - Present
FCA US LLC March 2014 - May 2015
Chrysler Group LLC May 2011 - March 2014
United Solar Ovonic May 2009 - April 2011
PricewaterhouseCoopers 2008 - 2009
Asset Acceptance 2007 - 2008
Asset Acceptance 2004 - 2007
Deloitte & Touche 2000 - 2004
Education
Michigan State University 2013 — 2015
Executive MBA
University of KwaZulu-Natal 1996 — 1999
BCom Honours (DipAcc), Accounting and Managerial Accounting
Dorin Glavan's Asset Acceptance Experience September 2010 - September 2011
Job SelfEmployed
Industry Automotive
Experience
Flagstar Bank October 2011 - October 2013
Asset Acceptance September 2010 - September 2011
Chrysler Financial May 1993 - February 2010
Skills
Call Center, Credit, Loans, Credit Analysis, Loss Mitigation, Mortgage Underwriting, Customer Service, Call Centers, Consumer Lending, Mortgage Lending, Risk Management, Underwriting, Credit Risk, Finance, Commercial Lending
Education
Northwood University 2000 — 2002
Bachelors, Business Management
Macomb Community College 1990 — 1992
Associates, Criminal Justice
Flagstar Bank October 2011 - October 2013
Asset Acceptance September 2010 - September 2011
Chrysler Financial May 1993 - February 2010
Skills
Call Center, Credit, Loans, Credit Analysis, Loss Mitigation, Mortgage Underwriting, Customer Service, Call Centers, Consumer Lending, Mortgage Lending, Risk Management, Underwriting, Credit Risk, Finance, Commercial Lending
Education
Northwood University 2000 — 2002
Bachelors, Business Management
Macomb Community College 1990 — 1992
Associates, Criminal Justice
eric shellberg's Asset Acceptance Experience March 2005 - October 2014
Job Collections Specialist
Industry Financial Services
Experience
Asset Acceptance March 2005 - October 2014
Skills
Call Centers, Credit, Customer Service, Leadership, Risk Management, Team Building, Financial Analysis, Sales, Financial Services, Windows, Team Leadership, Process Improvement, Portfolio Management, Insurance, Finance
Education
Michigan State University
Bachelor's degree, Social Work
Asset Acceptance March 2005 - October 2014
Skills
Call Centers, Credit, Customer Service, Leadership, Risk Management, Team Building, Financial Analysis, Sales, Financial Services, Windows, Team Leadership, Process Improvement, Portfolio Management, Insurance, Finance
Education
Michigan State University
Bachelor's degree, Social Work
Brandie Craig's Asset Acceptance Experience March 2011 - September 2011
Job Project Manager III, Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group September 2015 - Present
Encore Capital Group January 2014 - Present
Legal Recovery Solutions, LLC September 2011 - January 2014
Asset Acceptance March 2011 - September 2011
Asset Acceptance August 2010 - March 2011
Asset Acceptance December 2005 - August 2010
Asset Acceptance June 2003 - December 2005
Skills
Process Improvement, Call Center, Business Analysis, Business Process..., FDCPA, Visio, Access, Analytics, Financial Services, SharePoint, Project Management, Data Conversion, SDLC, Management, Call Centers, Troubleshooting, Quality Assurance, Requirements Gathering, Strategy, Testing, Data Analysis, Change Management, Analysis, Business Intelligence, Business Process, Business Process Mapping, Business Requirements, IT Strategy, Integration, Leadership, MS Project, Microsoft SQL Server, Risk Management, SQL
Education
Macomb Community College
Associate, Business Administration/Business Management
Encore Capital Group September 2015 - Present
Encore Capital Group January 2014 - Present
Legal Recovery Solutions, LLC September 2011 - January 2014
Asset Acceptance March 2011 - September 2011
Asset Acceptance August 2010 - March 2011
Asset Acceptance December 2005 - August 2010
Asset Acceptance June 2003 - December 2005
Skills
Process Improvement, Call Center, Business Analysis, Business Process..., FDCPA, Visio, Access, Analytics, Financial Services, SharePoint, Project Management, Data Conversion, SDLC, Management, Call Centers, Troubleshooting, Quality Assurance, Requirements Gathering, Strategy, Testing, Data Analysis, Change Management, Analysis, Business Intelligence, Business Process, Business Process Mapping, Business Requirements, IT Strategy, Integration, Leadership, MS Project, Microsoft SQL Server, Risk Management, SQL
Education
Macomb Community College
Associate, Business Administration/Business Management
Chan'Tel Stanton's Asset Acceptance Experience November 2010 - January 2012
Job Sales lead at Bath & Bodyworks
Industry Retail
Experience
Bath & Body Works February 2015 - Present
Charlotte Russe May 2012 - February 2015
Asset Acceptance November 2010 - January 2012
Skills
Customer Service, Skip Tracing, Telephone Skills, Word, Excel, Data Entry, Retail, Inventory Management, PowerPoint, Microsoft Office, Vital Signs, Caregiving, Direct Patient Care, Customer Satisfaction, Sales, Loss Prevention, Cashiering, Social Networking, Teamwork, Merchandising, Accounts Receivable, Training, Hospitality, Team Building, Cpr Certified, Visual Merchandising, Retail Sales, Event Planning, Microsoft Word, Store Operations, Store Management, Time Management, Management, Leadership, Driving Results
Education
Macomb Community College 2011 — 2012
Business Administration and Management, General
Kaplan Career Institute-Dearborn 2010 — 2011
medical office specialist, Medical/Clinical Assistant
Bath & Body Works February 2015 - Present
Charlotte Russe May 2012 - February 2015
Asset Acceptance November 2010 - January 2012
Skills
Customer Service, Skip Tracing, Telephone Skills, Word, Excel, Data Entry, Retail, Inventory Management, PowerPoint, Microsoft Office, Vital Signs, Caregiving, Direct Patient Care, Customer Satisfaction, Sales, Loss Prevention, Cashiering, Social Networking, Teamwork, Merchandising, Accounts Receivable, Training, Hospitality, Team Building, Cpr Certified, Visual Merchandising, Retail Sales, Event Planning, Microsoft Word, Store Operations, Store Management, Time Management, Management, Leadership, Driving Results
Education
Macomb Community College 2011 — 2012
Business Administration and Management, General
Kaplan Career Institute-Dearborn 2010 — 2011
medical office specialist, Medical/Clinical Assistant
Rosalie Giordano's Asset Acceptance Experience 2003 - 2008
Job administrative assistant
Industry Telecommunications
Experience
Asset Acceptance 2003 - 2008
Education
Macomb Community College 2010 — 2011
Administrative Assistant
Asset Acceptance 2003 - 2008
Education
Macomb Community College 2010 — 2011
Administrative Assistant
Pete Bonahoom's Asset Acceptance Experience December 2011 - November 2012
Job
Industry Financial Services
Experience
Spectrum Juvenile Justice Services January 2014 - Present
American Profit Recovery November 2012 - January 2014
Asset Acceptance December 2011 - November 2012
American Profit Recovery February 2011 - November 2011
Skills
Debt Collection, Accounts Receivable, Call Center, Skip Tracing, Compliance, Microsoft Office, Collections, FDCPA, Debtor/creditor Law, Credit, Credit Analysis, Credit Risk, Financial Analysis
Education
Schoolcraft College 2009 — 2010
Certificate of Culinary Arts, Culinary Arts/Chef Training
Walsh College of Accountancy and Business Administration 2005 — 2008
BBA, General Business
Spectrum Juvenile Justice Services January 2014 - Present
American Profit Recovery November 2012 - January 2014
Asset Acceptance December 2011 - November 2012
American Profit Recovery February 2011 - November 2011
Skills
Debt Collection, Accounts Receivable, Call Center, Skip Tracing, Compliance, Microsoft Office, Collections, FDCPA, Debtor/creditor Law, Credit, Credit Analysis, Credit Risk, Financial Analysis
Education
Schoolcraft College 2009 — 2010
Certificate of Culinary Arts, Culinary Arts/Chef Training
Walsh College of Accountancy and Business Administration 2005 — 2008
BBA, General Business
Michelle Patel's Asset Acceptance Experience January 2011 - March 2014
Job Financial Analyst Cooper Standard
Industry Financial Services
Experience
Cooper Standard March 2014 - Present
Asset Acceptance January 2011 - March 2014
Asset Acceptance September 2009 - January 2011
EDS, an HP Company July 2007 - September 2009
Skills
Data Analysis, Microsoft Excel, Business Intelligence, SAS, Finance, Forecasting, PowerPoint, Project Management, Visio, Purchasing, Credit Analysis, Credit Cards, Spreadsheets, Process Improvement, Business Analysis, Access, Strategy, Portfolio Management
Education
Michigan State University 2003 — 2007
BA, Finance
Cooper Standard March 2014 - Present
Asset Acceptance January 2011 - March 2014
Asset Acceptance September 2009 - January 2011
EDS, an HP Company July 2007 - September 2009
Skills
Data Analysis, Microsoft Excel, Business Intelligence, SAS, Finance, Forecasting, PowerPoint, Project Management, Visio, Purchasing, Credit Analysis, Credit Cards, Spreadsheets, Process Improvement, Business Analysis, Access, Strategy, Portfolio Management
Education
Michigan State University 2003 — 2007
BA, Finance
Laura Clemens's Asset Acceptance Experience October 2008 - Present
Job Learning and Development Manager
Industry Financial Services
Experience
Encore Capital Group January 2014 - Present
Asset Acceptance October 2008 - Present
Asset Acceptance October 1998 - October 2008
Guardian National Acceptance Corp January 1995 - October 1998
Skills
Call Center, Team Building, Project Management, Leadership, Credit Analysis, Training, Performance Management, Process Improvement, Call Centers, Coaching, Employee Engagement, Employee Training, Continuous Improvement, Software Documentation, Risk Management, Employee Relations, Talent Management, Human Resources, Team Management, Staff Development, Analysis, Employee Benefits, Interviews, Time Management, Management, Recruiting, Business Analysis, Team Leadership, Change Management, Organizational..., Microsoft Excel, Data Analysis, Performance Appraisal, Leadership Development, Negotiation, Onboarding, Vendor Management, Business Process..., Banking, Talent Acquisition, Hiring, Operations Management, Customer Service, Strategy, Project Planning, Succession Planning, Customer Satisfaction, Policy, Business Process
Education
Macomb Community College
Human Resource Development
Encore Capital Group January 2014 - Present
Asset Acceptance October 2008 - Present
Asset Acceptance October 1998 - October 2008
Guardian National Acceptance Corp January 1995 - October 1998
Skills
Call Center, Team Building, Project Management, Leadership, Credit Analysis, Training, Performance Management, Process Improvement, Call Centers, Coaching, Employee Engagement, Employee Training, Continuous Improvement, Software Documentation, Risk Management, Employee Relations, Talent Management, Human Resources, Team Management, Staff Development, Analysis, Employee Benefits, Interviews, Time Management, Management, Recruiting, Business Analysis, Team Leadership, Change Management, Organizational..., Microsoft Excel, Data Analysis, Performance Appraisal, Leadership Development, Negotiation, Onboarding, Vendor Management, Business Process..., Banking, Talent Acquisition, Hiring, Operations Management, Customer Service, Strategy, Project Planning, Succession Planning, Customer Satisfaction, Policy, Business Process
Education
Macomb Community College
Human Resource Development
Angela Harkness's Asset Acceptance Experience June 2003 - July 2007
Job Business Consultant
Industry Government Administration
Experience
Maryland State Government February 2009 - Present
Asset Acceptance June 2003 - July 2007
Skills
Event Planning, Program Development, Nonprofits, Customer Service, Community Outreach, Public Speaking, Training, Leadership, Strategic Planning, Coaching, Government, Leadership Development, Organizational..., Program Management, Team Building, Public Relations, Recruiting, Workshop Facilitation, Analysis, Employee Relations, Human Resources, Interviews, Management, Marketing, Project Management
Education
Morgan State University
BS, Marketing
Peirce College
Associate's degree, Marketing
Maryland State Government February 2009 - Present
Asset Acceptance June 2003 - July 2007
Skills
Event Planning, Program Development, Nonprofits, Customer Service, Community Outreach, Public Speaking, Training, Leadership, Strategic Planning, Coaching, Government, Leadership Development, Organizational..., Program Management, Team Building, Public Relations, Recruiting, Workshop Facilitation, Analysis, Employee Relations, Human Resources, Interviews, Management, Marketing, Project Management
Education
Morgan State University
BS, Marketing
Peirce College
Associate's degree, Marketing
Cheryl Harrington-Gryka's Asset Acceptance Experience September 2006 - September 2012
Job Administrative Assistant
Industry Executive Office
Experience
Pinellas County Schools January 2012 - June 2013
Asset Acceptance September 2006 - September 2012
leading national finance company September 2006 - September 2012
St. Augustine School September 2002 - June 2006
Law Office of John Kanaras January 1996 - September 2002
Zamler February 1988 - January 1996
Skills
Editing
Education
Wayne State University 1999 — 2001
Continuing Education/Special Education, Education
Northern Michigan University 1976 — 1980
B.A., Education
Northern Michigan University 1976 — 1980
Bachelor of Arts (B.A.), Elementary Education and Teaching, 3.5
Baker College
Pinellas County Schools January 2012 - June 2013
Asset Acceptance September 2006 - September 2012
leading national finance company September 2006 - September 2012
St. Augustine School September 2002 - June 2006
Law Office of John Kanaras January 1996 - September 2002
Zamler February 1988 - January 1996
Skills
Editing
Education
Wayne State University 1999 — 2001
Continuing Education/Special Education, Education
Northern Michigan University 1976 — 1980
B.A., Education
Northern Michigan University 1976 — 1980
Bachelor of Arts (B.A.), Elementary Education and Teaching, 3.5
Baker College
Terrance Fails's Asset Acceptance Experience January 2012 - May 2013
Job Packaging Engineer at McNeil Consumer Healthcare
Industry Packaging and Containers
Experience
McNeil Consumer Healthcare June 2013 - Present
Asset Acceptance January 2012 - May 2013
Kraft Foods June 2011 - December 2011
The Institute for Public Policy and Social Research (IPPSR) October 2010 - May 2011
Arctic Glacier Premium Ice June 2010 - August 2010
United States Department of Commerce Census Bureau May 2010 - July 2010
Skills
Recruiting, Microsoft Office, Human Resources, Sales, Interviews, Negotiation, Policy, Research, Testing, Packaging, Payroll, Microsoft Excel, Customer Service, Microsoft Word, Leadership, PowerPoint, Team Leadership, Hiring, Marketing, Cross-functional Team..., Account Management, Management, Outlook
Education
Michigan State University 2006 — 2011
BS, Packaging
Michigan State University Packaging
Bachelor of Science
McNeil Consumer Healthcare June 2013 - Present
Asset Acceptance January 2012 - May 2013
Kraft Foods June 2011 - December 2011
The Institute for Public Policy and Social Research (IPPSR) October 2010 - May 2011
Arctic Glacier Premium Ice June 2010 - August 2010
United States Department of Commerce Census Bureau May 2010 - July 2010
Skills
Recruiting, Microsoft Office, Human Resources, Sales, Interviews, Negotiation, Policy, Research, Testing, Packaging, Payroll, Microsoft Excel, Customer Service, Microsoft Word, Leadership, PowerPoint, Team Leadership, Hiring, Marketing, Cross-functional Team..., Account Management, Management, Outlook
Education
Michigan State University 2006 — 2011
BS, Packaging
Michigan State University Packaging
Bachelor of Science
Asia Gibson's Asset Acceptance Experience November 2005 - Present
Job Admin. Level II at Asset Acceptance
Industry Financial Services
Experience
Asset Acceptance November 2005 - Present
Education
Michigan State University 1999 — 2000
Education
Cass Technical High School 1995 — 1999
Diploma, Human Relations
Asset Acceptance November 2005 - Present
Education
Michigan State University 1999 — 2000
Education
Cass Technical High School 1995 — 1999
Diploma, Human Relations
Brad Hooper's Asset Acceptance Experience April 2008 - May 2012
Job Web Developer at Ford Motor Company
Industry Financial Services
Experience
Ford Motor Company May 2012 - Present
Asset Acceptance April 2008 - May 2012
Asset AcceptanceSQL April 2008 - May 2012
AAS September 2004 - April 2008
AAS September 2004 - April 2008
Compuware February 1999 - September 2004
St. Johns Hospital January 1999 - September 2004
Star Theaters January 1994 - January 1999
Skills
SQL Server 2005/2008, C#, SQL, ASP.NET, .NET, Visual Studio, XML, VB.NET, Microsoft SQL Server
Education
Northwood University 1993 — 1997
BBA Marketing Management, Marketing/Management
Ford Motor Company May 2012 - Present
Asset Acceptance April 2008 - May 2012
Asset AcceptanceSQL April 2008 - May 2012
AAS September 2004 - April 2008
AAS September 2004 - April 2008
Compuware February 1999 - September 2004
St. Johns Hospital January 1999 - September 2004
Star Theaters January 1994 - January 1999
Skills
SQL Server 2005/2008, C#, SQL, ASP.NET, .NET, Visual Studio, XML, VB.NET, Microsoft SQL Server
Education
Northwood University 1993 — 1997
BBA Marketing Management, Marketing/Management
Marc Reddekopp's Asset Acceptance Experience November 2012 - July 2013
Job Business Analyst at Title Source
Industry Information Technology and Services
Experience
Title Source July 2013 - Present
Asset Acceptance November 2012 - July 2013
Member Driven Technologies January 2008 - January 2012
HARLAND-CLARKE January 2006 - January 2008
ONE’s Technologies January 2002 - January 2006
Credit Union ONE 2002 - 2006
Dining Services – Eastern Michigan University January 1998 - January 2002
ONE’s Technologies January 1993 - January 1998
Skills
SDLC, Information Technology, Security, Banking, Management, Business Intelligence, CRM, Requirements Analysis
Education
Oakland Community College
Associates Degree; Diploma, Business Administration
Ferndale High School
Title Source July 2013 - Present
Asset Acceptance November 2012 - July 2013
Member Driven Technologies January 2008 - January 2012
HARLAND-CLARKE January 2006 - January 2008
ONE’s Technologies January 2002 - January 2006
Credit Union ONE 2002 - 2006
Dining Services – Eastern Michigan University January 1998 - January 2002
ONE’s Technologies January 1993 - January 1998
Skills
SDLC, Information Technology, Security, Banking, Management, Business Intelligence, CRM, Requirements Analysis
Education
Oakland Community College
Associates Degree; Diploma, Business Administration
Ferndale High School
Robert J. Dunn, III's Asset Acceptance Experience August 2009 - June 2011
Job State Managing Attorney (Arizona) at Midland Credit Management, Inc.
Industry Law Practice
Experience
Midland Credit Management, Inc. October 2012 - Present
Maricopa County Superior Court July 2010 - Present
Fulton, Friedman & Gullace, LLP June 2011 - March 2012
Asset Acceptance August 2009 - June 2011
Arizona Attorney General's Office December 2004 - August 2009
Skills
Civil Litigation, Litigation
Education
Stetson University College of Law 1994 — 1996
Doctor of Law (JD), Law
University of Arkansas 1987 — 1989
Master of Science (MS), Operations Management
University of South Florida 1983 — 1985
Bachelor of Arts (BA), Political Science
Saint Leo University 1980 — 1982
Associate of Arts (AA), Liberal Arts
Midland Credit Management, Inc. October 2012 - Present
Maricopa County Superior Court July 2010 - Present
Fulton, Friedman & Gullace, LLP June 2011 - March 2012
Asset Acceptance August 2009 - June 2011
Arizona Attorney General's Office December 2004 - August 2009
Skills
Civil Litigation, Litigation
Education
Stetson University College of Law 1994 — 1996
Doctor of Law (JD), Law
University of Arkansas 1987 — 1989
Master of Science (MS), Operations Management
University of South Florida 1983 — 1985
Bachelor of Arts (BA), Political Science
Saint Leo University 1980 — 1982
Associate of Arts (AA), Liberal Arts
Nakeisha Shockley's Asset Acceptance Experience September 2003 - April 2005
Job Law Practice Professional
Industry Law Practice
Experience
Asset Acceptance September 2003 - April 2005
Weltman, Weinberg & Reis 2004 - 2005
Skills
Microsoft Excel, Multi Tasking, Customer Satisfaction, Payments, Accounts Payable, Invoicing, Skip Tracing, Troubleshooting
Education
Oakland University 2011 — 2016
Human Resources Management and Services
Oakland Community College 2006 — 2010
Associate's degree, General Studies
Asset Acceptance September 2003 - April 2005
Weltman, Weinberg & Reis 2004 - 2005
Skills
Microsoft Excel, Multi Tasking, Customer Satisfaction, Payments, Accounts Payable, Invoicing, Skip Tracing, Troubleshooting
Education
Oakland University 2011 — 2016
Human Resources Management and Services
Oakland Community College 2006 — 2010
Associate's degree, General Studies
Glen Orcutt's Asset Acceptance Experience January 2011 - July 2012
Job Collections Representative at Asset Acceptance
Industry Financial Services
Experience
The Coca-Cola Company March 2013 - Present
Asset Acceptance January 2011 - July 2012
Humana July 2010 - December 2010
Ford Motor Credit Company January 2002 - March 2010
Skills
Business Development, Staff Development, Bookkeeping, Budget, Team Building, Business Planning, Business Intelligence, Business Process..., Leadership, Loss Prevention, Quality Auditing, PowerPoint, Microsoft Office
Education
Saint Leo University 2009 — 2015
The Coca-Cola Company March 2013 - Present
Asset Acceptance January 2011 - July 2012
Humana July 2010 - December 2010
Ford Motor Credit Company January 2002 - March 2010
Skills
Business Development, Staff Development, Bookkeeping, Budget, Team Building, Business Planning, Business Intelligence, Business Process..., Leadership, Loss Prevention, Quality Auditing, PowerPoint, Microsoft Office
Education
Saint Leo University 2009 — 2015
Jennifer Heritier's Asset Acceptance Experience February 2005 - Present
Job Associate Title Clearance Analyst at Quicken Loans
Industry Financial Services
Experience
Quicken Loans May 2013 - Present
Asset Acceptance February 2005 - Present
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Visio, Data Analysis, Data Entry, Customer Service, Negotiation, Title Clearing, Appraisals, Closing Entries
Education
Rochester College 2002 — 2004
Bachelor's degree, Business/Corporate Communications
Macomb Community College 2000 — 2002
Associate's degree, Graphic Design
Fraser High School 1997 — 2000
Quicken Loans May 2013 - Present
Asset Acceptance February 2005 - Present
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Visio, Data Analysis, Data Entry, Customer Service, Negotiation, Title Clearing, Appraisals, Closing Entries
Education
Rochester College 2002 — 2004
Bachelor's degree, Business/Corporate Communications
Macomb Community College 2000 — 2002
Associate's degree, Graphic Design
Fraser High School 1997 — 2000
Julianna Baker's Asset Acceptance Experience April 2009 - August 2012
Job Lead Specialist at Encore Capital Group
Industry Financial Services
Experience
Encore Capital Group August 2012 - May 2015
Asset Acceptance April 2009 - August 2012
Asset Acceptance October 2005 - April 2009
Pet Supplies "Plus" March 2005 - October 2005
Skills
Microsoft Excel, Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Data Entry, Administrative..., Accounts Receivable, Financial Services, Spreadsheets, Sales
Education
Macomb Community College 2015 — 2016
Pursuing Associate's degree, Accounting
Macomb Community College 2009 — 2011
Associate's degree, General Studies
Encore Capital Group August 2012 - May 2015
Asset Acceptance April 2009 - August 2012
Asset Acceptance October 2005 - April 2009
Pet Supplies "Plus" March 2005 - October 2005
Skills
Microsoft Excel, Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Data Entry, Administrative..., Accounts Receivable, Financial Services, Spreadsheets, Sales
Education
Macomb Community College 2015 — 2016
Pursuing Associate's degree, Accounting
Macomb Community College 2009 — 2011
Associate's degree, General Studies
Deborah Kapala's Asset Acceptance Experience January 2005 - Present
Job
Industry
Experience
Asset Acceptance January 2005 - Present
Our Lady Star of the Sea Elementary School August 2002 - June 2003
St Peter the Apostle Catholic Church August 2001 - June 2003
Gonzales Elementary School August 1994 - June 2001
Skills
teaching, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Art Education, sewing
Education
Sul Ross State University 1992 — 1994
Bachelor of Science (BS), interdisciplinary Studies, 3.71
Odessa College 1990 — 1992
Associate of Arts (A.A.), Interdisciplinary Studies, 3.65
Asset Acceptance January 2005 - Present
Our Lady Star of the Sea Elementary School August 2002 - June 2003
St Peter the Apostle Catholic Church August 2001 - June 2003
Gonzales Elementary School August 1994 - June 2001
Skills
teaching, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Art Education, sewing
Education
Sul Ross State University 1992 — 1994
Bachelor of Science (BS), interdisciplinary Studies, 3.71
Odessa College 1990 — 1992
Associate of Arts (A.A.), Interdisciplinary Studies, 3.65
Timothy Cowell's Asset Acceptance Experience May 2006 - July 2010
Job Safety, Quality, Production
Industry Automotive
Experience
NORMA Group April 2014 - Present
E&E Manufacturing Co, Inc. July 2014 - November 2014
Johnson Controls December 2013 - April 2014
Heath Consultants December 2011 - July 2013
Asset Acceptance May 2006 - July 2010
Skills
Kaizen, Negotiation, Lean Manufacturing, FMEA, Automotive, Manufacturing, Microsoft Office, Customer Service, Continuous Improvement, PPAP, 5S, Kanban, JIT, TS16949
Education
Macomb Community College 1986 — 1989
Associate of Science (A.S.), Crime Lab Technician
NORMA Group April 2014 - Present
E&E Manufacturing Co, Inc. July 2014 - November 2014
Johnson Controls December 2013 - April 2014
Heath Consultants December 2011 - July 2013
Asset Acceptance May 2006 - July 2010
Skills
Kaizen, Negotiation, Lean Manufacturing, FMEA, Automotive, Manufacturing, Microsoft Office, Customer Service, Continuous Improvement, PPAP, 5S, Kanban, JIT, TS16949
Education
Macomb Community College 1986 — 1989
Associate of Science (A.S.), Crime Lab Technician
Paul Lamas's Asset Acceptance Experience May 2004 - February 2013
Job Portfolio Manager at RetailCapital
Industry Financial Services
Experience
RetailCapital January 2014 - Present
Asset Acceptance May 2004 - February 2013
OSI May 1988 - November 2003
Skills
Credit, Management, Risk Management, Project Management, Collections, Change Management, Leadership, Team Leadership, Strategic Planning, Team Building, Financial Analysis, Microsoft Excel, Finance, Banking, Sales, Loans, Microsoft Office, Process Improvement
Education
Oakland Community College 1981 — 1982
Edsel Ford High School 1977 — 1980
High School diploma, General Studies
RetailCapital January 2014 - Present
Asset Acceptance May 2004 - February 2013
OSI May 1988 - November 2003
Skills
Credit, Management, Risk Management, Project Management, Collections, Change Management, Leadership, Team Leadership, Strategic Planning, Team Building, Financial Analysis, Microsoft Excel, Finance, Banking, Sales, Loans, Microsoft Office, Process Improvement
Education
Oakland Community College 1981 — 1982
Edsel Ford High School 1977 — 1980
High School diploma, General Studies
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY