Asset Acceptance
Industry: Company
DescriptionAsset Acceptance is a trade name used by several companies owned by the parent corporation Asset Acceptance Capital Corporation, which has existed since the formation of the predecessor company in 1962. Asset Acceptance Capital Corp's main revenue-generating subsidiary is Asset Acceptance, LLC. Customer service: 1 (800) 545-9931 CEO: Rion B. Needs (Jan 2009–) Headquarters: Warren, MI Founded: 1962 Subsidiaries: Premium Asset Recovery Corp, BSI eSolutions, LLC, Parent organization: Encore Capital Group
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Asset Acceptance Employees
Army National Guard January 2009 - Present
Bell Shoals Baptist Church January 2002 - Present
Anchor Consultants LLC November 2013 - January 2014
USAA November 2012 - November 2013
Alorica August 2010 - November 2012
Florida National Guard June 2008 - March 2010
P&B Capital Group September 2008 - September 2009
Wells Fargo Financial October 2006 - June 2008
Asset Acceptance December 2003 - September 2006
Household Mortgage Services August 2001 - December 2003
Skills
Active Top Secret..., Top Secret, Intelligence Analysis, full motion video..., Military, Leadership, Management, Credit, Mortgage Lending, Loan Origination, Mortgage Closing, Loans, Software Documentation, Call Centers, Human Resources, Financial Services, Sales Management, Credit Cards, Editing, Final Cut Pro, Video, Analysis, Finance, Microsoft Office, Team Leadership, Sales, Process Improvement, Risk Management, Training, Customer Service, Team Building, Banking
Education
University of South Florida 2002 — 2004
B.A, Mass Communications- Telecommunications Production
Bloomingdale High School 1990 — 1995
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Hillsborough Community College
A.A, Liberal Arts
Liberty Mutual Insurance December 2012 - Present
Liberty Mutual Insurance December 2012 - May 2014
Homesite Insurance June 2011 - December 2012
United Recovery Systems LP January 2011 - May 2011
Farmers Insurance August 2006 - April 2011
Asset Acceptance August 2000 - December 2010
OSI collection services 2000 - 2001
US Navy October 1996 - October 2000
Skills
Leadership, Management, Call Center, Sales, Credit, Insurance, Collections, Call Centers, Operations Management, Loans, Finance, Mortgage Lending, Executive Management, Financial Services, Risk Management, Underwriting, Banking, Customer Service, Credit Analysis, Relationship Management, Portfolio Management, Credit Risk, Financial Analysis, Credit Cards, Process Improvement, Customer Retention, Analysis, Vendor Management, Customer Satisfaction, Training, Project Planning, Negotiation, Team Building, Business Analysis, Business Process..., Team Leadership, Performance Management, CRM, Strategic Planning, Coaching, Budgets, Telecommunications, Team Management, Change Management, Sales Management, Microsoft Office, Microsoft Excel, Account Management, Marketing, Property & Casualty...
Education
University of Phoenix 2010 — 2015
Associate's Degree, Aviation/Airway Management and Operations
Valbridge Property Advisors/Dugger, Canady & Grafe May 2014 - Present
Prophetic Life 2011 - April 2014
Asset Acceptance January 2009 - May 2011
Lane Bryant October 2007 - December 2008
Christopher Voss 4th Generation Iron Craftsman Inc February 2006 - August 2007
Skills
Social Media, Social Media Marketing, Office Administration, Administrative..., Customer Service, Microsoft Office, Mac OS, Photoshop, WordPress, MailChimp, Facebook, Twitter, Podcasting, Video Editing, Audio Editing, Graphic Design, Communication Skills, Receptionist Duties, Editorial, Accounts Receivable, Always Punctual, Integrity, Learning Quickly, Critical Thinking, Creative
Education
University of Pretoria/Universiteit van Pretoria 1996 — 1999
Associate of Science (A.S.), Psychology
Satisfaction Limousines August 2014 - Present
Downtown Trailer of Flavor 2012 - Present
Capitol Investment Business Services LLC June 2009 - Present
The Law Firm of Katz & Associates October 2011 - 2014
Asset Acceptance 2006 - 2011
Vanover Chevrolet Inc 2001 - 2006
Skills
Start-ups, Strategy, Strategic Planning, Management, Business Development, Business Strategy, Leadership, Project Management, Product Management, Process Improvement, SaaS, Operations Management, Change Management, Program Management, Cross-functional Team...
Education
University of California, Irvine - The Paul Merage School of Business
Business/Managerial Economics
University of Michigan
Business, Management, Marketing, and Related Support Services
University of Michigan - Stephen M. Ross School of Business
Business Administration and Management, General
Radius Global Solutions LLC November 2014 - Present
Asset Acceptance December 2012 - November 2014
NCO Financial Systems September 2007 - June 2012
NCO Financial Systems May 2003 - September 2007
U.S. Coast Guard October 1991 - December 1994
Skills
Site Administration..., Expense Management..., Relationships..., Site Occupancy..., Attrition and Retention..., Recruiting and New Hire..., Staff Development &..., Quality/Auditing/Complia..., Site and IT..., Attrition, Staff Development, Management, Expense Management, Relationship Management, BPO, Call Center, Negotiation, Recruiting, Outsourcing, Call Center Development, Coaching, Training, Call Centers, Credit Cards, Team Building, Operations Management, Leadership, Banking, Customer Experience, Vendor Management, Process Improvement, Performance Management, Credit, CRM, Executive Management, Team Management, Risk Management, Business Development, Finance, Time Management, Analysis, Start-ups, Team Leadership, Customer Retention, Program Management, Employee Engagement, New Business Development, Human Resources, Business Process..., Financial Services
Education
Tompkins Cortland Community College
Computer Science
Asset Acceptance 2010 - 2011
Skills
Call Centers, Financial Services, Customer Service, Credit Analysis, Customer Satisfaction, Skip Tracing, Leadership, Microsoft Excel, Mortgage Banking, Outlook, Credit Cards, Management, Underwriting, Credit Risk, Microsoft Word, PowerPoint, Accounts Receivable, Telephone Skills, Data Analysis, Lotus Notes, Time Management, Team Building, Microsoft Office, Training, Data Entry, Credit, Financial Analysis, Finance, Analysis, Invoicing, Sales, Payroll, Forecasting, Payments, Debt Settlement, 10 Key, Spreadsheets, Business Analysis, Accounts Payable, Accounting, Administrative..., Account Reconciliation, Administration, Team Leadership, Inventory Management, Office Administration, Cold Calling, Supervisory Skills, Process Scheduler
Education
University of Phoenix 2005 — 2009
Bachelor's degree, criminal justice
Clayton Underwriter / Fraud Review / Team LeadClaytonSeptember 2009 - Present
HSBC March 2008 - October 2009
Clayton July 2005 - March 2008
Asset Acceptance March 2004 - July 2005
Tampa Area Marketing Director / Waitress December 2001 - March 2004
Skills
Loans, Mortgage Lending, Loan Servicing
Education
University of South Florida 1997 — 2002
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Judgement Enforcement Law Firm February 2012 - September 2013
G.Reynolds Sims & Associates July 2011 - February 2012
Asset Acceptance August 2001 - November 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Management, Process Improvement, Strategic Planning, Social Networking, Event Planning, Training, Team Building, Project Management, Team Leadership, Customer Satisfaction, Coaching, Budgets, FDCPA, Skip Tracing, Access, Loss Mitigation, Data Entry, Debt Settlement, FCRA, Call Centers, A/R collections, Third Party Collections, Loan Servicing, Consumer Debt, Mortgage Servicing, Debt Management, Bankruptcy, Small Claims, Repossessions, LPS Desktop, Mortgage Modification, LPS, 10 Key, Debt Elimination, Creditors' Rights, Warrants, Garnishments, RESPA
Education
University of Michigan-Dearborn 2014 — 2018
Bachelor of Arts (B.A.), Criminal Justice and Corrections, 3.5/4.0
Henry Ford Community College 2011 — 2013
Associate of Arts (AA), Criminal Justice: Corrections, Probation, & Parole, 3.2/4.0
RIIS LLC May 2014 - Present
Quicken Loans July 2013 - May 2014
Asset Acceptance May 2012 - July 2013
Asset Acceptance May 2010 - May 2012
Asset Acceptance, LLC May 2006 - May 2010
Asset Acceptance, LLC June 2003 - May 2006
Asset Acceptance, LLC May 2002 - June 2003
Skills
Process Improvement, Call Centers, Business Analysis, Workforce Management, Analysis, Vendor Management, Business Intelligence, Training, Leadership, IVR, Management, Strategy, Predictive Dialers, Project Management, Visio, Call Center..., Six Sigma, Telecommunications, Change Management, Business Process..., Software Documentation, Analytics, Call Center Development, Enterprise Software, Call Center Architecture, Process Improvement..., Performance Dashboards, KPI Dashboards, SDLC, CRM, Dialer Management, Workforce Communications, Dialers, FDCPA, VoIP, Customer Satisfaction, Portfolio Management, Financial Services, Team Leadership, Executive Management, Process Improvement..., Voice of the Customer, Voice of the Customer..., Customer Service, Requirements Management, Problem Solving, Operations Management, Team Building
Education
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Concentration in Foundations of Business, 3.9
Advanced Disposal February 2014 - Present
Destination Rewards July 2013 - January 2014
GENPACT February 2012 - July 2013
ServiceMaster April 2008 - June 2011
Stillman Law Firm 2006 - 2006
asset acceptance 2005 - 2005
Skills
Team Building, Sales, Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Account Management, Cold Calling, Sales Management, Negotiation, Customer Experience, Direct Sales, New Business Development, Outlook, Leadership, Team Leadership, Management, Budgets, Analysis, Forecasting, Vendor Management
Education
University of Michigan-Dearborn 2001 — 2011
94 credit hours, Finance
University of Michigan-Dearborn 2001 — 2005
Everest University Online July 2015 - Present
Everest University Online October 2010 - July 2015
Asset Acceptance July 2010 - October 2010
Trendy Teens May 2009 - July 2010
Embassy Suites June 2008 - March 2010
Skills
Admissions, Academic Advising, Enrollment Management, Student Financial Aid, CampusVue, Student Recruiting, Adult Education, Student Affairs, Retaining Customers, Resume Writing, Academic Administration, Career Counseling, Customer Retention, Student Engagement, Student Development, Higher Education..., Campus, Student Counseling, Academia, Accounting, Bookkeeping, Management, Customer Service, Public Speaking, Training, Microsoft Word, Leadership, Microsoft Office
Education
University of South Florida 2007 — 2009
Bachelor of Science (B.S.), Hospitality Management / Business Administration
Hillsborough Community College 2006 — 2007
Associate of Arts (A.A.), Business Administration
PayPal September 2014 - Present
PayPal January 2011 - August 2014
Asset Acceptance August 2010 - January 2011
Skills
E-commerce, Analytics, Salesforce.com, Online Advertising, Web Analytics, Product Management, Digital Marketing, Online Marketing, Social Media, Start-ups, SEO, Social Media Marketing, Email Marketing, Payments
Education
Glendale Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Communication, General
Universidad de San Carlos de Guatemala 1992 — 1998
N/A, Industrial Engineering
Coactemalan 1990 — 1991
Associate's degree, General Studies
Waste Management April 2013 - Present
Asset Acceptance 2001 - Present
Tempe Elementary District No.3 September 1995 - May 2001
Behavior Solutions Inc. January 1996 - September 2000
Candace Apple & Associates January 1994 - August 1995
20th Century Insurance April 1990 - May 1994
U.S. Army August 1982 - September 1984
Skills
Coaching & Develpment, Competitive, Project Management, Financial Analysis, Credit, Coaching, Risk Management, Management, Strategy, Forecasting, Call Centers, Operations Management, Team Leadership, Team Building, Business Process..., Change Management, Strategic Planning, Performance Management, Data Analysis, Training, Time Management, Customer Satisfaction, Microsoft Office, Leadership Development, Employee Relations, Employee Training, Finance, Team Management, Negotiation, Financial Modeling, Call Center Development, Leadership, Analytics, Recruiting, Personnel Management, Values-based Leadership, Mission Oriented, Competitive Intelligence, People-oriented, Multi-Unit Management, Multi-Unit Operations..., P&L Forecasting, Collections, Debt Purchasing, Credit Card Debt, Third Party Collections
Education
University of Arizona 1985 — 1989
BS, Finance / Economics
United Nations June 2013 - Present
H.K. Marvie and Associates, LLC August 2009 - June 2013
Primerica 2010 - 2011
Mercedes Benz Financial February 2008 - July 2009
Triad Financial May 2006 - November 2007
Asset Acceptance June 2005 - May 2006
Tenax Corporation August 2002 - January 2004
MCI February 2000 - August 2002
Skills
Forecasting, Tax Preparation, Financial Analysis, Training, Business Process..., Team Building, Business Development, Financial Accounting, Accounting, Account Management, Account Reconciliation, Leadership Development, Business Analysis, Financial Reporting, Process Improvement, Analysis, Strategic Planning, Risk Management, Start-ups, Credit, Leadership, Policy, Budgets, Auditing, Finance, Human Resources, Microsoft Excel, Program Management, Management, Recruiting, Portfolio Management
Education
Keller Graduate School of Management 2009 — 2010
MAFM, Master Accounting & Financial Management
Keller Graduate School of Management 2007 — 2008
MBA, Business Management/Finance
University of Baltimore 2003 — 2006
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
AME Zion University College 1991 — 1994
Associate of Arts (A.A.), Economics
St. Joseph 1987 — 1990
Apple Home Health Services January 2010 - Present
MobilX Diagnistics August 2003 - 2010
Asset Acceptance 2001 - 2004
Education
Spring Arbor University
Health Care Administration
Spring Arbor University
Information Technology
City of San Antonio March 2008 - Present
Asset Acceptance October 2004 - December 2007
Target February 1998 - April 2003
Skills
Policy, Human Resources, Employee Relations, FMLA, Deferred Compensation, Labor Relations, HRIS, Benefits Administration, Workforce Planning, Onboarding, Employee Benefits, HR Policies, Performance Management, Personnel Management, New Hire Orientations, Organizational..., Job Descriptions, Leadership, Succession Planning, Interviews, EEO, Recruiting, Employee Engagement, Applicant Tracking..., College Recruiting, Conflict Resolution, Talent Acquisition, Hiring, Talent Management, SPHR, Payroll, Leadership Development, Employee Training, Temporary Placement, Training
Education
The University of Texas at San Antonio 1998 — 2004
MA, Adult and Higher Education, Adult Learning Theories
The University of Texas at San Antonio 1995 — 1998
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Greater Grace Temple -O.G. Hayes Memorial April 2011 - Present
Asset Acceptance August 2009 - May 2010
ChannelVantage August 2007 - September 2008
Ford Motor Company January 2000 - March 2005
Comerica Bank September 1998 - January 2000
Detroit Compact September 1990 - June 1997
Skills
Administration, Customer Service, Compliance, Teamwork, Customer Relations, Financial Analysis, Public Relations, Microsoft Office, Excel, Social Media, Word, Credit, Problem Solving, PowerPoint, Budgeting, Outlook, Team Building, Call Center, Data Entry, Coaching, Customer Satisfaction, Telephone Skills, Scheduling, Supervisory Skills, Banking, Documentation, Business Analysis, Administrative Support, Spreadsheets, Planning, Team Leadership, Mentoring, Time Management, Typing, PeopleSoft, Public Speaking, Microsoft Excel, Administrative..., Microsoft Word, Budgets, Social Networking, Leadership, Databases, Software Documentation, Community Outreach, Project Planning, Call Centers, Training, Management
Education
Spring Arbor University
Bachelor, Management of Health Services
Wayne County Community College
Associate of Arts Degree, Liberal Arts
Cook County Sheriff's Department December 2014 - Present
Cook County Sheriff's Department December 2012 - December 2014
Cook County Sheriff's Department May 2011 - December 2012
Cook County Sheriff's Department July 2009 - May 2011
Cook County Sheriff's Department October 2008 - July 2009
Asset Acceptance August 2006 - September 2008
Skills
Word, Excel, Access, Credentialing, Interviews, Pre-employment Testing, Microsoft Excel, Microsoft Word, Customer Service, Policy, Government, PowerPoint, Microsoft Office, Editing, Data Analysis, Community Outreach
Education
University of Illinois at Chicago 2010 — 2012
Masters of Public Administration, Public Management / Information & Performance Management
University of Iowa - Henry B. Tippie College of Business 2000 — 2003
BBA, Marketing
Baker Hughes June 2012 - Present
Weatherford November 2011 - June 2012
Afni April 2009 - November 2011
Time Warner Cable August 2007 - August 2008
Asset Acceptance November 2001 - October 2003
Concord Supply, Inc. January 1999 - December 1999
Skills
Leadership, Sales, Customer Service, Management, Teamwork, Training, Team Leadership, Negotiation, Project Planning, Supervisory Skills, Recruiting, Process Improvement, Performance Management, Operations Management, Team Management, Employee Training, Social Networking, Coaching, Sourcing, Call Center, Human Resources, Hydraulic Fracturing, Supervisory Experience, Supervisory Management, Cement, Networking, Research, Inventory Management, Inventory Control, SAP, Supply Chain, Microsoft Office, Team Building, Logistics, Strategic Planning, Analysis
Education
Texas A&M University
Biology
Quad Industries November 2010 - Present
Asset Acceptance September 2008 - August 2010
(Venture Ind) Cadence Plastics August 2006 - June 2008
Venture Plastics August 2000 - August 2006
Skills
SPC, Continuous Improvement, 5S, TS16949, Manufacturing, Lean Manufacturing, Value Stream Mapping, APQP, Automotive, ISO, Minitab, ISO/TS 16949, Management, Quality Control, Process Improvement, Kaizen, Six Sigma, Root Cause Analysis
Education
University of Phoenix 2008 — 2010
Associate's degree, Business Administration and Management, General
East Catholic High-Detroit 1974 — 1979
Blue Cross Blue Shield of Michigan January 2014 - Present
Asset Acceptance March 2012 - January 2014
Toyota February 2011 - March 2012
IHOP May 2009 - February 2011
Bellacino's Pizza and Grinders September 2002 - October 2009
American Eagle Outfitters January 2006 - August 2006
Skills
Data Analysis, Microsoft Excel, Microsoft Office, Process Improvement, Customer Service, Access, PowerPoint, Databases, Excel, Problem Solving, Data Management, Statistics, Customer Relations, Continuous Improvement, Business Analysis, SAS, Visio, ArcGIS, GIS systems, Leadership, Analysis
Education
University of Michigan-Dearborn 2005 — 2010
Bachelor of Arts, Economics, 3.48
americorp financial 2010 - Present
Asset Acceptance Corporation, Warren, Michigan 2009 - 2010
asset acceptance 2009 - 2009
Federated Financial Corp. of America, Farmington Hills, Mi 2001 - 2009
federated capital 2001 - 2009
North American Interstate, Berkley, Michigan 1999 - 2001
Credit Acceptance Corporation, Southfield, Michigan 1995 - 1999
Skills
Credit, Skip Tracing, Loans, Collections, Credit Cards, FDCPA, Training, Portfolio Management, Payments, Negotiation, Sales, Microsoft Excel, Finance, Outlook, Credit Analysis, Accounts Receivable, Banking, Accounting, Customer Service, Call Centers, Team Building
Education
State University of New York at New Paltz 1980 — 1984
B.A., Political Science
Credit Acceptance February 2015 - Present
Credit Acceptance July 2011 - December 2014
Credit Acceptance December 2009 - June 2011
Sallie Mae November 2006 - December 2009
Credit Acceptance March 2004 - November 2006
Asset Acceptance March 2002 - March 2004
Skills
SDLC, PMO, PMP, Resource Management, Team Leadership, Team Building, Leadership, Project Management, Process Improvement, Business Analysis, Management, Vendor Management, Software Documentation, Business Process...
Education
University of Detroit Mercy 1998 — 2002
Bachelor, Computer and Information Systems
Urban Science April 2011 - Present
Compuware May 2008 - April 2011
Accretive Solutions (Formally Dickson Allan) August 2006 - May 2008
General Motors September 2007 - April 2008
Active Aero Group April 2007 - September 2007
Asset Acceptance February 2007 - June 2007
Electronic Data Systems (EDS) August 2006 - January 2007
Delphi February 2002 - August 2006
JDM Systems Consultants 2002 - 2006
Idetix, Inc March 1996 - December 2001
Skills
SDLC, Software Development, Agile Methodologies, Executive Management, Project Management, Java, Quality Assurance, Databases, Security, IT Strategy, ITIL, Management, Oracle, Process Improvement, Data Warehousing, Business Process, Enterprise Software, Project Portfolio..., SQL, XML, Software Engineering, Architecture, Software Project..., Business Intelligence, Leadership, Enterprise Architecture, Integration, Strategy, Scrum, Application Architecture, Agile Project Management, Requirements Gathering, PMP, Requirements Analysis, Cloud Computing, Solution Architecture, SOA, Consulting, Microsoft SQL Server, SharePoint, SaaS
Education
University of Michigan 1992 — 1994
MS, Mechanical Engineering
University of Michigan 1988 — 1992
BS, Mechanical Engineering
SIRVA Mortgage March 2013 - Present
US Bank Home Mortgage October 2011 - March 2013
Spooney CPA & Associates December 2009 - August 2011
Credit Acceptance June 2006 - October 2009
Asset Acceptance December 2003 - May 2006
Skills
•Microsoft Word,..., •Ontario Collection..., •Dialer Firmware – CT..., •Vendorscape •..., •Sarbanes-Oxley..., •FDCPA Certified •..., •AMA (American..., •Vital Smarts L.C...
Education
University of Detroit Mercy 2002 — 2005
Associate's degree, Communication and Media Studies
Ferndale High School 1994 — 1997
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
iTEK Solutions, LLC March 2015 - Present
GalaxE.Solutions and Galaxy Systems, Inc. June 2013 - March 2015
Asset Acceptance January 2012 - June 2013
ITpro Global Training, Inc. November 2011 - January 2012
IPexpert, Inc. March 2010 - November 2011
Xytek Industries, Inc. December 2008 - March 2010
Flagstar Bank May 2007 - December 2008
Alan Investments, LLC April 2002 - May 2007
Ernst & Young May 2001 - September 2001
Ernst & Young May 2000 - September 2000
Skills
Network Engineering, Technical Management, Pre-sales Technical..., Technical Writing, Technical Training, Technical Analysis, Technical Recruiting, Technical Documentation, Technical Project..., Technical Leadership, Technical Communication, Technology Transfer, Technology Development, Network Administration, Wireless Networking, IP Networking, Network Operations, Project Portfolio..., Multimedia Project..., Project Coordination, Project Implementation, Project Planning, Technical Evaluation, System Administration, Systems Analysis, Help Desk Management, Online Marketing, Team Management, Cross-functional Team..., Computer Hardware, Cloud Computing, Server Administration, Server Management, Windows Server 2003, Windows Server 2008, VMware ESX, VMware Infrastructure, VMware Server, Linux server..., Ubuntu, Desktop Support, Computer Security, Computer Repair, Computer Maintenance, Video Editing, Camtasia, Applications Support, Social Media Marketing, Social Networking, Online Branding
Education
University of Michigan 1998 — 2002
General Studies, Core Fields of Focus: Computer Information Systems, Economics, Cumulative GPA 3.2/4.0 scale
University of Detroit Jesuit High School 1994 — 1998
College Preparatory, Pre-Business Administration
RIIS LLC September 2010 - Present
Asset Acceptance August 2009 - September 2010
Xede Consulting Group August 2006 - April 2009
Keane December 2004 - August 2006
Accenture 2001 - 2004
Seranova 2000 - 2001
Visual Services Inc (VSI) 1998 - 1999
MetSource Consulting 1995 - 1998
Skills
Business Process..., Business Analysis, Process Improvement, SDLC, Project Management, Business Process, Change Management, Management Consulting, Requirements Gathering, Requirements Analysis, Agile Methodologies, Business Intelligence, IT Strategy, Management, Software Development, Team Management, Software Project..., CRM, ITIL
Education
University of Michigan - Stephen M. Ross School of Business 1991 — 1995
BBA, Organizational Behavior/Human Resource Management and Information Systems
Raymond James Financial Inc. March 2013 - Present
Coventry Health Care January 2011 - March 2013
Asset Acceptance January 2008 - December 2010
GunnAllen Financial, Inc May 2004 - January 2007
Office of the Public Guardian and Trustee June 2000 - September 2003
TD Bank May 1991 - June 2000
Skills
Employee Relations, Change Management, Talent Acquisition, Employee Benefits, Recruiting, Applicant Tracking..., Talent Management, Benefits Administration, HRIS, Project Management, Training and Development
Education
University of Maryland University College
Bachelor of Science (B.S.), Human Resources Management
Dykema Gossett PLLC April 2012 - Present
Asset Acceptance May 2007 - March 2011
Dykema Gossett PLLC September 1994 - May 2007
Education
Wayne State University Law School 1991 — 1994
J.D., Law
University of Michigan 1987 — 1991
Bachelor of Arts (B.A.), History/Political science
International Automotive Components August 2009 - Present
International Automotive Components August 2007 - August 2009
Comau January 2005 - June 2007
Door to Door Medical Supply January 2004 - June 2005
Asset Acceptance January 1996 - January 2005
Skills
Human Resources, Personnel Management, Recruiting, Talent Acquisition, Employee Relations, Talent Management, Performance Management, Labor Relations, Employee Engagement, Continuous Improvement, Applicant Tracking..., Sourcing, Training, Deferred Compensation, Employee Benefits, Benefits Administration, Program Management, HR Policies, Leadership, Succession Planning, 5S, Employee Training, New Hire Orientations, Temporary Placement, Strategic Sourcing, Root Cause Analysis, Management, Payroll, Lean Manufacturing, Workforce Planning, College Recruiting, Manufacturing, Value Stream Mapping, HRIS, ISO, Team Leadership, Internet Recruiting, Onboarding, Team Building, Engineering, Technical Recruiting, Hiring, Compensation & Benefits, Coaching, Process Improvement, Interviews, Organizational...
Education
University of Maryland Baltimore County 1999 — 2004
Bachelor's degree, Human Resources Management/Personnel Administration, General
surgitech October 2008 - Present
Bay Nursing March 2007 - Present
Asset Acceptance 1998 - 2002
Skills
Loans, Customer Service, Call Centers
Education
University of Detroit Mercy 2002 — 2010
Cedola & Vincent PL November 2007 - Present
Asset Acceptance 2002 - 2007
Education
St. Thomas University School of Law
University of Florida
In His Will Christian Dating Service, LLC May 2012 - Present
In Good Hands, L.L.C. August 2011 - Present
Avon November 2010 - Present
Weltman, Weinberg & Reis February 2008 - Present
Pampered Chef October 2007 - Present
Melaleuca:The Wellness Company April 2001 - Present
Asset Acceptance November 2006 - February 2008
Buckles & Buckles 2001 - 2003
Education
University of Detroit Mercy 2002 — 2003
Certificate, Legal Assistant
University of Windsor 1998 — 1999
Certificate, Criminal Justice
University of Windsor 1994 — 1998
BA, Sociology
Wayne County Community College
Pre-Nursing
Luxottica Retail North America July 2013 - Present
Asset Acceptance January 2011 - July 2013
Michigan Orthopedic Services 2009 - 2010
Concentra 2004 - 2008
Edwards Lifesciences 2001 - 2004
Nexgenix 1999 - 2001
ARCO 1997 - 1999
Skills
Strategic Planning, Capital Budgeting, Leadership, Strategic Partnerships, Mergers, Corporate Finance, Financial Modeling, Process Improvement, Mergers & Acquisitions, Finance, New Business Development, Cross-functional Team..., Healthcare, Business Strategy, Program Management, CRM, Business Development, Business Process..., Sales Management, Strategy, Executive Management, Start-ups
Education
University of Southern California - Marshall School of Business 2001 — 2004
MBA, Strategy & Entrepreneurial Mgmt
University of Pennsylvania - The Wharton School 1993 — 1997
BS, Economics, Finance & Marketing
Esperanza High School 1989 — 1993
General
J. R. RIVERA LAW May 2002 - Present
Asset Acceptance 2011 - 2011
Board of Education of the City of Chicago - Law Department June 1998 - June 2002
Hon. Blanche M. Manning, U.S. Dist. Court, N.D. Illinois August 1999 - December 1999
Chicago Transit Authority - Law Department May 1999 - September 1999
The United States Senate - Honorable Paul Simon August 1995 - August 1997
Skills
Litigation, Legal Research, Civil Litigation, Legal Writing, Courts, Family Law, Mediation, Commercial Litigation, Criminal Defense, Employment Law, Appeals, Arbitration, Westlaw, Estate Planning, Hearings, Immigration Law, Trials, Real Estate, Trial Practice, Motions, Legal Assistance, Domestic Relations, Criminal Law, Breach Of Contract, Legal Issues, Legislation, Personal Injury
Education
Valparaiso University School of Law 1997 — 2000
JURIS DOCTOR, LAW
University of Illinois at Chicago 1990 — 1994
BA, Political Science
Midland Credit Management March 2012 - Present
Asset Acceptance July 2008 - February 2012
Virginia Creditors Bar Association 2009 - 2011
Asset Acceptance, LLC May 2005 - July 2008
Samuel & Marks PLLC April 2002 - May 2005
Beddow, Marley June 2000 - April 2002
Reiss F Wilks January 1996 - June 2000
Skills
Debt Collection, Creditors' Rights, Real Estate, Estate Planning, Civil Litigation, Litigation, Courts, Business Litigation, Commercial Litigation, Leadership, Strategy
Education
University of Akron School of Law 1992 — 1995
Juris Doctor Degree
Washington and Lee University 1986 — 1990
Bachelor of Arts Degree, European History and Art; Architecture
Norfolk Academy 1974 — 1986
High School Diploma
U.S. Army TACOM LCMC June 2015 - Present
Wayne County Prosecutor's Office May 2013 - July 2013
Asset Acceptance August 2008 - November 2010
Skills
Customer Service, Legal Research, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint
Education
University of Detroit Mercy School of Law 2011 — 2014
Doctor of Law (JD), Law
Spring Arbor University 2005 — 2010
Bachelor of Arts (B.A.), Business: Management and Occupational Development
Comcast Cable October 2013 - Present
Comcast January 2012 - October 2013
Asset Acceptance September 2009 - January 2012
Asset Acceptance September 2009 - January 2012
Ford Credit 2003 - 2007
Skills
CRM, Training, Sarbanes-Oxley Act, Negotiation, Accounts Receivable, Financial Analysis, Marketing Analytics, Executive Management, Loans, Legal Assistance, Time Management, Insurance, Vendor Management, Team Leadership, Management, Strategic Planning, Risk Management
Education
University of Detroit Mercy 2006 — 2008
MBA, Finance
Planet Financial Group, LLC November 2012 - Present
First Federal Bank of Florida April 2011 - February 2012
American Mortgage Consultants February 2010 - February 2012
Taylor Bean & Whitaker Mortgage Corporation July 2008 - February 2010
Asset Acceptance January 2008 - July 2008
Ohio Savings Bank June 2004 - December 2004
Chase Home Finance November 1999 - March 2004
Chase Home Finance January 1999 - January 2004
Skills
Mortgage Lending, Loans, Credit Analysis, Loss Mitigation, Foreclosures, Credit, Banking, Mortgage Banking, Underwriting, Mortgage Servicing, Credit Risk, Risk Management, Real Estate, Refinance, Loan Origination, FHA, Finance, Insurance, Residential Mortgages, Financial Services, Default, VA Loans, Loan Servicing, Customer Service
Education
University of Phoenix 2003 — 2004
n/a, Business Management
University of Phoenix 2003 — 2004
Business Management
Shaw High School 1989 — 1989
H.S, General Studies
Prime Asset Fund Accounting ManagerPrime Asset FundOctober 2013 - Present
Clayton May 2013 - October 2013
Kass, Shuler, Solomon, Spector, Foyle & Singer, P.A. July 2012 - May 2013
Clayton July 2010 - July 2012
Asset Acceptance February 2007 - July 2010
Skills
Compliance, Credit Analysis, Loans, Credit, Mortgage, Real Estate Due..., Financial Analysis, Financial Reporting, Financial Risk, Financial Modeling, Credit Risk, Report Writing, Mortgage Servicing, Data Analysis, Data Mining, Microsoft Excel, Access, Pivot Tables, Excel Dashboards, Data Manipulation, Business Process, Auditing, Management, Mortgage Lending
Education
University of South Florida - College of Business Administration 2007 — 2010
Bachelor of Science (BS), Finance
University of South Florida
Encore Capital Group September 2011 - Present
Asset Acceptance June 2010 - November 2011
Asset Acceptance September 2008 - June 2010
Bose Corporation September 2007 - August 2008
Skills
Performance Management, Talent Acquisition, Benefits Administration, Human Resources, Employee Relations, Employee Benefits, Process Improvement, Employee Engagement, Sourcing, Recruiting, Customer Service, PeopleSoft, Talent Management, Operations Management, Project Management, Training, HRIS, Onboarding, New Hire Orientations, Personnel Management, Applicant Tracking..., Deferred Compensation, Performance Appraisal, Workforce Planning, Hiring, HR Policies, College Recruiting, FMLA, Succession Planning, ADP Payroll
Education
University of Phoenix 2008 — 2010
MBA, Business
University of Phoenix 2006 — 2008
Bachelor of Science, Business Management
Tamarack Camps December 2013 - Present
Altin Holdings April 2013 - December 2013
Asset Acceptance January 2013 - March 2013
The Fisher Group, LLC 2007 - 2012
Robertson Brothers Company (New Home Builder) 1987 - 2007
Grant Thornton LLP 1979 - 1987
Skills
CPA, Tax, Corporate Tax, Member of AICPA, Tax Accounting, Due Diligence, Tax Preparation, Auditing, Financial Reporting, Not for Profit, Employee Benefits, Financial Analysis, Negotiation, Quality Control, Internal Controls, Cost Management
Education
University of Michigan-Dearborn 1976 — 1980
BBA, Accounting
Hillsborough County Health Care Services November 2012 - Present
Asset Acceptance October 2011 - October 2012
Hillsborough County April 2010 - June 2011
Hillsborough County Attorneys Office June 2006 - October 2009
Forcon International Corp. 2003 - 2006
Office of Hillsborough County Attorney 2001 - 2003
Skills
Employment Law, Civil Litigation, Legal Writing, Corporate Law, Hearings, Litigation Support, Legal Assistance, Legal Research, Administrative..., Westlaw
Education
Tarrant County College 1990 — 1996
Hillsborough Community College 1978 — 1992
Business Administration
Asset Acceptance 2011 - 2011
Skills
Computer Hardware, Customer Service, Pre-sales Technical..., Account Management
Education
Hillsborough Community College 2009 — 2014
St. Petersburg College 2006 — 2008
Lazarus Coffee May 2007 - January 2008
Asset Acceptance February 2007 - April 2007
Skills
Public Speaking, Creative Writing, Blogging, Editing, Copy Editing, Lyricist, Personalize Memoirs, Business Growth..., Inspiring People, Empowerment, Encourager, People Advocate, Grant Writing, Fundraising, Nonprofits, Public Relations, Community Outreach, Event Planning, Speech Writing, Teaching, Higher Education, Newsletters
Education
Strayer University-Texas 2013 — 2017
Bachelor of Science- in Criminal Justice, Criminal Justice/Advocacy
Judson High School
St. Phillips University, Prerequisites/Pre-Law
University of Phoenix-online
Business Administration and Management, General
Asset Acceptance 2011 - 2012
Credit Acceptance January 2008 - November 2010
AT&T Advertising October 2008 - April 2009
Skills
Account Management, Advertising, Call Center, Call Centers, Credit, Customer Service, Management, Microsoft Office, Negotiation, Outlook, PowerPoint, Public Speaking
Education
University of Detroit Mercy 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Asset Acceptance February 2006 - Present
Talon Automotive/Veltri March 1993 - October 2005
Skills
Credit, Microsoft Excel, Customer Service, Outlook, Microsoft Office, Call Centers, Access, Microsoft Word, Data Entry, PowerPoint, Process Improvement, Financial Analysis, Banking, Accounts Receivable, Loans, Administrative...
Education
University of Detroit Mercy
University of Detroit Mercy
Encore Capital Group January 2014 - Present
Asset Acceptance January 2013 - December 2013
Asset Acceptance 2009 - 2012
Asset Acceptance 2004 - 2009
Asset Acceptance 2002 - 2004
Skills
Adaptability, Problem Solving, Creative Problem Solving, Business Analytics, Compliance, Legal Compliance, Consumer Debt, Project Management, Visio, Microsoft Office, Quality Auditing, Performance Measurement, Instructional Design, Adult Education, Improvisational Comedy, Technical Writing, Acting, Business Process..., FCRA, Six Sigma, Lean Management, Quality Improvement..., Quality Improvement, SharePoint
Education
University of Detroit Mercy 1992 — 1997
Bachelor of Fine Arts (B.F.A.)