AT&T Broadband
Industry: Cable company
DescriptionAT&T Broadband was AT&T's cable operations, which were composed of the assets of TCI and MediaOne, Prime Cable, as well as two Comcast cable systems AT&T acquired later in a system swap. Formed in 1999 as AT&T Digital Cable, it was the largest provider of cable television services. Headquarters: Englewood, Colorado, United States Founded: 1999 Successor: Comcast Acquisition date: 2001 Parent organizations: Comcast, AT&T Corporation
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AT&T Broadband Employees
Comcast Northeast Division 2002 - Present
AT&T Broadband 2001 - 2001
MediaOne, Inc. 1999 - 2001
Continential Cable May 1996 - October 1999
Skills
Call Center, Telecommunications, Vendor Management, Software Development, Integration, Telephony, Business Process, CRM, Call Centers, Networking, IP, Servers, Product Management, Cross-functional Team..., VoIP, Leadership, Strategy
Education
Cranston High School West
Drew University
BA
U.S. Bank August 2014 - Present
Gryphon Metal July 2002 - Present
U.S. Bank August 2013 - August 2014
U.S. Bank August 2012 - August 2013
Comcast January 2002 - August 2012
AT&T Broadband February 2001 - October 2001
SiOP November 1999 - October 2000
Skills
Sales, Video, Analysis, Interviews, Banking, Finance, Sound, Social Media, Editing, PowerPoint, Public Relations, Microsoft Office, Marketing Strategy, Event Planning, Customer Service, Blogging, Marketing, Social Media Marketing, Facebook, Strategic Planning, Small Business, Social Networking, Microsoft Word, Team Leadership, Microsoft Excel, Team Building, Leadership, Public Speaking
Education
Minneapolis Community and Technical College 2010 — 2013
A.S. Degree, Business Management with Banking and Finance
Conservatory of Recording Arts and Sciences 1999 — 2000
Associate of Science (AS), Sound Engineering, Music Business, and Live Sound
Defense Information Systems Agency January 2015 - Present
United States Army Reserve March 1993 - Present
Defense Information Systems Agency October 2013 - January 2015
Defense Information Systems Agency November 2011 - October 2013
Defense Information Systems Agency August 2011 - November 2011
Defense Information Systems Agency December 2009 - August 2011
Deloitte Consulting May 2009 - December 2009
BearingPoint January 2003 - May 2009
AT&T Broadband October 2001 - November 2002
Buchanan Technologies November 2000 - October 2001
Skills
Program Management, Leadership, Integration, Security Clearance, Security, Information Assurance, DoD, Requirements Analysis, Process Improvement, PMP, Systems Engineering, Command, Military Operations, Management, Vendor Management, Data Center, Government Contracting, Cloud Computing, Business Analysis, MS Project, Enterprise Architecture, ITIL, Proposal Writing, System Administration, IT Strategy, IT Management, Information Technology, Analysis, Military, Project Planning, Cross-functional Team..., Air Force, Army, Business Continuity, Business Process..., Change Management, Computer Security, Counterterrorism, Disaster Recovery, Federal Government, Governance, Government, Homeland Security, IT Operations, Intelligence Analysis, Management Consulting, Military Experience, National Security, Network Security, Operational Planning
Education
US Army Engineer School 2012 — 2013
Diploma, Engineer Captain's Career Course
US Army Engineer School 1997 — 1997
Diploma, Engineer Officer's Basic Course
Colorado State University 1992 — 1996
BS, Agricultural Business
AT&T March 1999 - July 2002
AT&T Broadband March 1998 - September 2001
Skills
Typing, Heavy Phones, Multi-tasking..., Great eye for detail, Mathematics, Microsoft Office, Empathy, Common Sense, Dependable Team Player
Education
Colorado Technical University 2009 — 2015
Bachelors of Science, Criminal Justice and Corrections
Morton College, Colorado Technical University 2011 — 2012
Morton College-Keypunch and Office Machines Certificate, CTU-Associates in Criminal Justice 2012
Intel Real Estate 1992 — 1992
Real Estate License
Denver Health Medical Center September 2013 - July 2014
Rocky Mountain Janitorial January 2013 - May 2013
Prime West Real Estate Services, Inc. February 2006 - January 2013
Award & Sign Connection May 2005 - February 2006
Archstone April 2004 - May 2005
H&H Consulting September 2003 - March 2004
National Graphics Company November 2002 - November 2003
AT&T Broadband October 1998 - October 2002
Skills
Microsoft Office, Photoshop, Illustrator, Adobe Acrobat, Organized self-starter, Dependable Team Player, Graphic Design, Typography, Long-term Customer..., Customer Service, Organization &..., Presentation Development, Project Coordination, Project Planning, Highly detail oriented, Analytical Skills, Notary Public, Construction Safety, Safety Training, Executive..., Customer Satisfaction
Education
Colorado Technical University 2004 — 2008
Bachelor of Science (B.S.), Business Administration concentration in Management, 3.82
Platt College-Aurora 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Advanced Interactive Computer Graphic Design, 4.0
Cisco August 2013 - Present
ShowGo.tv July 2011 - December 2013
Campaigners June 2008 - August 2009
Campaigners, a division of Advantage Sales & Marketing 2008 - August 2009
USMP Agency part of the Marketing Arm June 2007 - April 2008
Comcast Networks- G4 TV February 2006 - April 2007
Adelphia Communications 2005 - 2005
Charter Communications 2002 - 2004
Verizon Americast July 2001 - July 2002
AT&T Broadband 1993 - 2001
Skills
Account Management, Relationship Marketing, Marketing, Strategic Planning, Retail, Operational Efficiency, Marketing Strategy, Strategic Partnerships, Digital Marketing, Product Marketing, Mobile Marketing, Social Media Marketing, Customer Acquisition, New Business Development, Online Advertising, Lead Generation, Integrated Marketing, Marketing Management, Brand Management, Start-ups, Entrepreneurship, CRM, Media Planning, Product Management, Strategy, Business Development, Leadership, Sales, Social Media
Education
Market Motive 2011 — 2011
Certification, Social Media
D'Amore-McKim School of Business at Northeastern University
MBA, Marketing and International Business
University of the Pacific
Bachelor of Arts (B.A.)
T3Media August 2010 - Present
T3Media April 2009 - January 2011
T3Media (formerly Thought Equity Motion) October 2005 - April 2009
Qwest Communications July 2003 - October 2005
AT&T Broadband August 2000 - May 2003
USA Cycling 1993 - 1997
Skills
Digital Media, Product Management, Strategic Partnerships, Competitive Analysis, Cross-functional Team..., Marketing, Strategy, Product Development, Sponsorship, Account Management, Marketing Strategy, New Business Development, Digital Marketing, Lead Generation, Online Advertising, Start-ups, Mobile Devices, B2B, Management, SaaS, Integrated Marketing, Sales Operations
Education
University of Denver - Daniels College of Business 1998 — 2000
MBA, Marketing/E-Commerce
DePauw University 1989 — 1993
BA, Communications
Level 3 Communications March 2014 - Present
Level 3 Communications November 2010 - March 2014
Business Mobility Systems August 2008 - November 2010
VeriSign July 2007 - August 2008
Dynamic Vista Solutions. 2006 - 2007
Virtela Communications 2004 - 2006
New Global Telecom 1999 - 2004
AT&T Broadband 1995 - 1999
Fiber Optic Technologies, Inc. 1993 - 1995
Skills
Wireless, VoIP, Product Management, Vendor Management, Business Development, Program Management, Account Management, Service Delivery, Consulting, Business Modeling, Project Management, Sales Engineering, Leadership, Software, Negotiation, Supply Chain, Fixed Mobile Convergence, Energy, Telecommunications, SaaS, Business Process..., CRM, Change Management, Competitive Analysis, Contract Negotiation, Business Planning, Cross-functional Team..., Integration, Managed Services, Management, Management Consulting, Mobile Devices, Networking, Product Development, Professional Services, Project Planning, SDLC, Data Center, Start-ups, Strategic Planning, Strategy, Unified Communications, Strategic Partnerships, Cloud Computing, Process Improvement, Solution Selling, Team Leadership, Enterprise Software, IP
Education
University of Denver 1999 — 2002
Master of Science
University of Phoenix 1991 — 1993
MBA
Georgia Institute of Technology 1981 — 1985
BS
Comcast September 2007 - Present
Comcast March 2003 - September 2007
AT&T Broadband February 2001 - March 2003
Skills
Project Management, Human Resources, Troubleshooting, Management, Networking, Analysis, Customer Service, HIPAA, Outlook, Customer Satisfaction, Leadership, Process Scheduler, Teamwork, TCP/IP, Call Centers
Education
Decatur High School
Colorado Technical University
Bachelor's Degree, Health/Health Care Administration/Management
The Florida Times-Union September 2013 - Present
Rowan Tree Graphics 2001 - Present
Think Social Publishing, Inc. July 2011 - March 2013
Howard Publications June 2001 - February 2006
AT&T Broadband April 1999 - October 2000
Mail-Well Envelope October 1998 - April 1999
Project Discovery January 1997 - October 1997
Skills
Layout, Creative Direction, Newsletters, Advertising, Editing, Graphics, Art, Posters, Magazines, Pre-press, Flyers, Books, Graphic Design, Art Direction, Brochures, Direct Mail, Corporate Identity, Image Manipulation, Digital Photography, Logo Design, Branding, Typography, Illustration, Mac, Adobe Acrobat, Adobe Creative Suite, Packaging, InDesign, Illustrator, Photoshop, Magazine Design, Business Cards, Banners, Catalogs, Invitations, Stationery, Postcards, Book Design, Publishing, Book Covers, Collateral, Vector Illustration, Annual Reports, Digital Illustration, Print Management, Letterhead, Branding & Identity, Corporate Branding
Education
Florida Community College at Jacksonville 1999 — 2001
AS, Graphic Design
YCS 1972 — 1977
Art, General, Graduated 7th in class of 100+.
United Capital Financial Partners, Inc October 2010 - Present
Little Elm Economic Development Corporation November 2010 - May 2014
VQ Interactive Solutions LLC March 2006 - November 2010
TAB Boards International November 2001 - March 2006
AT&T Broadband July 2000 - October 2001
Outward Bound USA March 2000 - June 2000
Internet Communications July 1999 - February 2000
First City Financial April 1998 - June 1999
Teletech Holding March 1996 - April 1998
Pacesetter Corporation February 1994 - March 1996
Skills
Customer Service, Strategic Planning, Management, Team Building, Public Speaking, Sales, Leadership Development, Business Strategy, Marketing Strategy, Negotiation, Budgets, Business Planning, Coaching, New Business Development, Program Management, Small Business, Start-ups, Executive Management, Business Development, Mergers & Acquisitions, Management Consulting, Organizational..., Entrepreneurship, Strategy, Project Planning, Marketing, Leadership
Education
Emporia State University 1978 — 1981
Tesla Motors October 2014 - Present
Comcast February 2006 - November 2012
Comcast June 2002 - February 2006
AT&T July 2001 - June 2002
AT&T BROADBAND January 2000 - July 2001
Pioneer Electronics July 1997 - December 1999
Abbott Labs January 1996 - June 1997
Skills
Telephony, Customer Satisfaction, VoIP, Telecommunications, Call Center, Customer Service, Customer Retention, Broadband, Customer Experience, T1, Provisioning, Workforce Management, Vendor Management, IP, Cross-functional Team..., Managed Services, Troubleshooting, Avaya, Wireless, Direct Sales, Process Improvement, Salesforce.com, Account Management, Sales Management, DOCSIS, Leadership, Recruiting, Management, Performance Management, Networking, Computer Network..., Sales, Team Building, Quality Assurance, Product Management, Forecasting, Operations Management, Team Leadership, Call Centers, Technical Support, Escalation, Call Center Development, Sales Process, Cabling, Testing, Customer Support, IVR, Training, Sales Operations, Human Resources
Education
University of Phoenix, pleasanton 2004 — 2005
University of Santa Clara 2002 — 2004
De Anza College
Comcast December 2014 - Present
Mediacom Communications June 2008 - August 2014
Charter Communications July 2001 - September 2006
AT&T Broadband July 1999 - July 2001
TCI Cablevision of Florida December 1987 - July 1999
Skills
VoIP, Telecommunications, Broadband, Telephony, Fiber Optics, Wireless, Ethernet, Troubleshooting, Cabling, Optical Fiber, Management, Team Leadership
Education
Daytona State College 1979 — 1980
JLT Specialty Insurance Services, Inc September 2014 - Present
US Lacrosse April 2006 - Present
Aon May 2006 - September 2014
TeleTech November 2004 - May 2006
Comcast Cable November 2002 - November 2004
AT&T Broadband November 2000 - November 2002
MediaOne Group July 1998 - November 2000
Hall & Evans September 1989 - July 1998
Skills
Management, Leadership, Strategic Planning, Public Speaking, Insurance, Risk Management, Litigation, Contract Negotiation
Education
Syracuse University College of Law 1986 — 1989
Juris Doctorate
Colorado State University 1981 — 1985
BA, Political Science & Economics
Cherry Creek High School
BlueStar Case Solutions April 2014 - May 2015
Cupid Corn Inc., 2008 - 2014
AT&T Media Services 2000 - 2001
AT&T Broadband 1997 - 2000
Skills
Management, Sales, Analysis, Selling, Cold Calling, Human Resources, Management Consulting, Mergers, Product Development, CRM, New Business Development, Contract Negotiation, Pricing, Account Management, Mergers & Acquisitions, Litigation Support, Customer Service, Legal Research, Strategy, Litigation, Legal Writing
Education
DePaul University
Business Administration, Business Management Major
Homewood-Flossmoor HS
Comcast March 2014 - Present
Comcast December 2007 - March 2014
Comcast 2004 - December 2007
Comcast 2002 - 2004
Thermscan 2000 - 2002
AT&T Broadband 2000 - 2001
AT&T Broadband 1999 - 2000
WTCI 1998 - 1999
TCI 1998 - 1999
TCI 1995 - 1997
Skills
Network Engineering, Telecommunications, Strategic Planning, Engineering, Strategic Leadership, Facilities Management, Capacity Management, Network Design, Vendor Management, Headend, Digital Video, Process Engineering, Engineering Management, Systems Engineering, Project Engineering, Business Process..., Process Management, Business Process Design, RF Engineering, Fiber Optic Networks, Cable Broadband, Software Engineering, Software Design, Business Process..., Internet Engineering, Business Efficiency, Process Efficiency, ROI Management, Technical Leadership, Operations Management, Leadership Development, Human Performance, CMTS, VoIP, IP, MPEG2, ADDIE, DOCSIS, Software Lifecycle..., Statistical Modeling, Wireless, Statistics, Broadband, Computer Network..., Cisco Technologies, Fiber Optics, Product Management, Telephony, Process Improvement, MPEG
Education
Colorado Christian University 1989 — 1991
St. Leo College 1987 — 1988
Comcast January 2012 - Present
Comcast Cable 2005 - December 2011
AT&T Broadband July 1998 - 2005
AT&T BROADBAND June 1993 - December 1998
Skills
Cross-functional Team..., Team Leadership, CRM, Leadership, Product Management, Project Management, Strategic Planning, Process Improvement, Account Management, Sales Management, Forecasting, Management, Performance Management, Analysis, Telecommunications, Call Centers, Analytics, Budgets, Vendor Management, Customer Experience, Employee Training, Operations Management, SharePoint, Project Planning, Data Analysis, Salesforce.com, Direct Sales, Microsoft Excel, Marketing, Sales, Sales Operations, Training, Visio, Product Marketing, Program Management, Strategic Partnerships, Strategy, VoIP, Customer Service, Customer Retention, Organizational..., Customer Satisfaction, Time Management, Competitive Analysis, Team Building, Troubleshooting, Public Speaking, Wireless, Broadband, Telephony
Education
George Fox University 2013 — 2015
Master of Business Administration (M.B.A.), Finance, A
University of San Francisco 1998 — 2000
BS, Information Systems
RCH April 2008 - Present
TruePresence July 2007 - September 2011
Comcast June 2001 - July 2007
Net2Phone April 2000 - June 2001
AT&T Broadband 1999 - 2000
Cablevision 1998 - 1999
TKR Cable Company 1995 - 1998
Skills
Strategic Planning, Contract Negotiation, Persuasive Presentations, Presentation Development, Proposal Writing, P&L Responsibilities, Marketing Strategy, Retention Strategies, Pricing Analysis, Pricing Strategy, Revenue Analysis, Outsourcing, Advertising, P&L Management, Business Development, Customer Satisfaction, Marketing, Product Development, Management, Budgets, Strategy, Cross-functional Team..., Leadership, Market Planning, Account Management, VOD, Strategic Partnerships, Product Management, Direct Sales, Customer Retention, Telecommunications, Marketing Management, Executive Management, Call Centers, Start-ups, Team Building, Customer Acquisition, Broadband, SEM, Sales Operations, B2B, VoIP, Sales Management, Salesforce.com, Operations Management, Competitive Analysis, Direct Marketing, New Business Development
Education
Fairfield University 1988 — 1992
Bachelor of Science (B.S.), Business Management
Oce' 2003 - Present
Agilent Technologies October 2002 - October 2003
AT&T Broadband April 2001 - August 2001
Rhythmn's NetConnections January 2000 - March 2001
Skills
Customer Service, Contract Specialist, Collections, Technical Support, Administartion, Oracle 9i, oracle 11i, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Outlook, Internet Explorer, SAP, Siebel, Legacy Systems, Oracle Applications, Telnet, FileNet, Harris, ACSR, Office Management, Problem Solving, Windows
Education
Eastern Illinois University 1989 — 1993
Graphic Design
Vandalia Commercial Art 1987 — 1989
Certification, Commercial Design
Brownstown High School 1985 — 1989
General Studies
Self-employed November 1999 - Present
SBC June 2002 - August 2005
AT&T Broadband December 1999 - June 2002
Education
Cornerstone University 2009 — 2013
Business, Management, Marketing, and Related Support Services
Catholic Charities of Diocese of Pittsburgh June 2014 - Present
Catholic Charities of Diocese of Pittsburgh 2012 - 2014
Holton Sentivan and Gury 2012 - 2012
Comcast 2009 - 2011
Comcast 2003 - 2009
AT&T Broadband 1999 - 2003
TCI of Pennsylvania, Inc. 1995 - 1999
Skills
Cross-functional Team..., Marketing Communications, Strategic Planning, Internal Communications, Forecasting, B2B Marketing, Writing, Competitive Analysis, Operations Management, Employee Engagement, Major Donor Cultivation, Client Relationship..., Corporate Sponsorships, Project Implementation, Brand Awareness, Training & Development, Change Leadership, Technical Communication, B2C marketing, Event Marketing, Building Customer..., Marketing Strategy, Account Management, Sales Management, Copywriting, Nonprofit Management, Product Development, Marketing Analytics, Healthcare Management, Marketing, Management, Strategy, Leadership, Public Relations
Education
Duquesne University 1989 — 1993
Bachelor of Arts (BA), Public Relations, Classical Civilization
Comcast Cable August 2009 - Present
Mediacom Communications February 2003 - August 2009
Mediacom Communications August 2000 - February 2003
AT&T Broadband May 1998 - August 2000
Skills
Sales, Direct Sales, Product Management, Telecommunications
Education
Drury University 2002 — 2004
BS, Business Administration
University of Kansas 1987 — 1991
Business Administration
Southern Property Restoration May 2012 - Present
Comcast July 2010 - May 2012
Charter Communications July 2007 - December 2008
Adelphia May 2003 - August 2007
AT&T Broadband September 2000 - September 2003
Skills
Forecasting, Budgets, Financial Analysis, Strategic Planning, Mergers, Finance, Process Improvement, Mergers & Acquisitions, Team Building, Contract Negotiation, Internal Controls, Sarbanes-Oxley Act, Operations Management, Financial Reporting, Start-ups
Education
Colorado State University 1999 — 2000
MBA, Finance
HCA April 2015 - Present
PPR Talent Management Group July 2012 - April 2015
Time Warner Cable July 2008 - July 2012
ECHOSTAR SATELLITE L.L.C January 2003 - July 2008
AT&T BROADBAND January 1999 - January 2003
AT&T Broadband January 1999 - January 2001
REPUBLIC DIVERSIFIED SERVICES, INC January 1998 - January 1999
CONVERGYS CORPORATION January 1997 - January 1998
SUNSTAR ACCEPTANCE CORPORATION January 1995 - January 1997
Skills
Account Management, Applicant Tracking..., Direct Sales, Sales, Sales Operations, Call Center, Customer Retention, Management, Customer Satisfaction, Lead Generation, Cold Calling, Recruiting, Salesforce.com, Operations Management, Training, Talent Acquisition, Coaching, Call Centers, Vendor Management, Networking, Sales Process
Education
Florida State University
Bachelor of Science, Criminology and Criminal Justice
Spotsmith, LLC September 2004 - Present
XO Communications July 2007 - May 2010
Sector, Inc./SIAC September 2001 - September 2004
AT&T Broadband February 2000 - March 2001
AT&T Local Services January 1998 - February 2000
MCI Communications September 1992 - December 1997
Skills
Managed Services, Solution Selling, Account Management, Direct Sales, VoIP, Co-location, Telecommunications, Sales Management, SIP Trunking, Unified Communications, New Business Development, Salesforce.com, Channel, Data Center, Sales Process, Training, Management, Program Management, Professional Services, Selling, Strategic Partnerships, Sales
Education
Emmanuel College 2000 — 2003
BSBA, Business Administration
MidAmerican Energy Company July 2015 - Present
MidAmerican Energy October 2010 - Present
MidAmerican Energy Co. March 2003 - December 2010
Frank Audino Construction September 2009 - September 2010
National Association of School Nurses April 2002 - April 2003
AT&T Broadband September 1999 - March 2002
MidAmerican Energy Co February 1993 - July 1999
Skills
Microsoft Office, Customer Service, Strategic Planning, Microsoft Excel, Analysis, Process Improvement, Budgets, Project Management, Project Planning, Leadership, Troubleshooting, Customer Satisfaction, Training, Software Documentation, Management, Contract Negotiation
Education
Morningside College 2003 — 2009
Bachelors
University of Phoenix 2001 — 2002
Western Iowa Tech Community College 1997 — 1998
Western Iowa Tech Community College 1992 — 1993
Diploma
Dakota State University 1991 — 1992
Sergeant Bluff-Luton 1988 — 1991
Diploma
Peace Lutheran Church - LCMS September 2008 - Present
EastSide Purple Traders April 2001 - Present
Metropolitan Atlanta Rapid Transit Authority 2003 - 2005
AT&T Broadband 1997 - 2002
Giant Tire Sales & Service Co., Inc. 1995 - 1997
AT&T 1987 - 1994
TransCall America Long Distance 1983 - 1987
LeeWards Creative Crafts Store 1973 - 1983
Skills
Crochet, Calligraphy, First Soprano for..., Craft, Quilting, Microsoft Word, Microsoft Publisher, Customer Service, Public Transport, Theology, Pastoral Care, Preaching
Education
Georgia State University 1978 — 1980
German Language Teacher Education
DeKalb Community College 1973 — 1978
AA in General Liberal Arts, German Language
System Solutions INC September 2012 - Present
JDS Caulking & Restoration April 2012 - August 2012
Abbott Laboratories January 2012 - March 2012
Advocate Condell Medical Center October 2004 - December 2010
Breakeway Technologies July 2001 - September 2004
ATT Broadband August 2000 - April 2001
Skills
Windows, HP, Toshiba, Microsoft Office, Hardware, Printers, Servers, AS400, Troubleshooting, Problem Solving, Documentation, Customer Service, Active Directory, Visio, XP, Outlook, Windows 7, VMware, Excel, Computer Hardware, Inventory Management, Lotus Notes, HTML, Project Planning, Word, Planning, Operating Systems, Windows Server, MS Project, Network Administration, Teamwork, Software Installation, Remedy, System Administration, Laptops, Desktop Support, Antivirus, SharePoint, Workstations, Deployment, VPN, Data Center, MS Office Suite, IT Operations, Internet Explorer, Windows XP Professional, Microsoft Word, Technical Support, Software Documentation, Help Desk Support
Education
CompTia 2013 — 2013
A+, Information Technology
MITS 2011 — 2011
CAPM, Project Management
Buxton University 2003 — 2004
Bachelor Degree, Computer Science
College of Lake County 1998 — 2000
"Computapl" Institute
Computer Accelerate Technology
McGhee Productivity Solutions August 2015 - Present
Kim L. Miles LLC December 2007 - August 2015
Papillon MDC January 2014 - July 2015
Transition Coaches LLC December 2007 - June 2011
Black & Veatch May 2006 - July 2010
Northrop Grumman Mission Systems April 2005 - April 2006
SEAKR Engineering 2003 - 2005
At&T Broadband August 2000 - December 2002
Enscicon Corporation May 1999 - August 2000
Black & Veatch November 1996 - April 1999
Skills
Coaching, Project Management, Business Process, Business Analysis, Management Consulting, Employee Training, Business Coaching, Leadership Development, Public Speaking, Training, Program Management, Small Business, Organizational..., Leadership, Workshop Facilitation, Team Leadership, Process Improvement, Project Planning, Strategic Planning, Entrepreneurship, Team Building, Strategy, Executive Coaching, Personal Development, Performance Improvement, Business Development, Management, Recruiting, Marketing, Team Management, Executive Management, Procurement, Financial Analysis, Budgets, Proposal Writing, Business Process..., Contract Negotiation, Business Planning, Policy, Event Planning, Career Counseling, Analysis, Sales, Selling, Time Management, Access, Staff Development
Education
COACH U 2009 — 2013
ACP, Coaching
Deeper Conversations Coaching 2014 — 2014
University of Phoenix 2009 — 2010
Masters Coursework, MBA
COACH U 2007 — 2009
CEP, Coaching
Colorado School of Mines 1988 — 1993
Bachelor of Science (BS), Electrical Engineering
Comcast Cable May 2009 - Present
Comcast Hometown Network June 2007 - May 2009
Comcast Cable September 2004 - June 2007
CN8 - The Comcast Network 2002 - 2004
AT&T Broadband 2000 - 2002
National Amuesments 1999 - 2000
Southwestern Bell Mobile Systems / Cellular One 1997 - 1998
Hoyts Cinemas Corporation 1993 - 1997
Cablevision Industries 1989 - 1995
Skills
Telecommunications, Process Improvement, Television, Internal Communications, Broadcast, Management, Telephony, Broadband, Call Center, Technical Leadership, Broadcast Television, Telecommunications..., Marketing, Operations Management, Retail, Cinema, Camera Projection, Sports Production, Network Engineering, IPTV, Computer Network..., Team Leadership, Call Centers, Customer Retention, Digital Video, Networking, Training, Team Building, Video
Education
Framingham State College 1995 — 2000
High School
InfoMedics February 2008 - Present
Comcast 2006 - 2007
Comcast 1994 - 2007
Comcast 2003 - 2003
AT&T Broadband 1999 - 2000
MediaOne 1996 - 1999
Continental Cablevision 1994 - 1996
Argee Sportswear 1993 - 1994
Early Warning 1991 - 1992
Skills
Cross-functional Team..., Call Center, Process Improvement, Leadership, Change Management, Management, Telecommunications, Coaching, Recruiting, Team Leadership, Program Management, Strategic Planning, Call Centers, Project Management, Customer Retention, Software Documentation, Microsoft Office, Sales, Quality Assurance, Customer Service, Training, Account Management, Operations Management, CRM, Customer Experience, Customer Satisfaction, Strategy, Salesforce.com
Education
Eastern Nazarene College
BSBA, Business Administration
Fashion Institute of Technology State University of New York
AAS, Fashion Design
High School of Fashion Industries
Southwest Airlines January 2015 - Present
Southwest Airlines December 2011 - December 2014
Frontier Airlines April 2006 - 2011
Frontier Airlines July 2005 - April 2006
AT&T Broadband June 2001 - May 2003
Skills
Fuel Management, Airlines, Forecasting, Accounting, Auditing, Budgets, Sarbanes-Oxley Act, Analysis, General Ledger, Accounts Receivable, Aviation, Cash Flow, Project Management, Commercial Aviation, Finance, Internal Controls, Sabre, Negotiation, Process Improvement, Leadership, Account Reconciliation, Management, Customer Service, Team Building, Aircraft
Education
Regis University 1994 — 1995
Course Work, Accounting
Colorado State University 1989 — 1993
Bachelors, Human Development and Family Studies
City of Boise June 2014 - Present
EnviroCert International, Inc. February 2014 - Present
City of Boise February 2004 - May 2014
ITT Technical Institute 2004 - 2012
ITT Technical Institute 2004 - 2012
AT&T Broadband 1999 - 2001
Skills
Environmental Compliance, Environmental, Public Speaking, Environmental Science, Water Quality, CWA, Writing, Stormwater Management, Problem Solving, Water, Microsoft Office, Environmental Awareness, Waste Management, Hazardous Waste..., RCRA, Air Quality, Environmental Permitting, Environmental Auditing, NPDES, NEPA, Environmental..., Environmental Issues, Environmental Policy, Sampling, Sustainability, Environmental Education
Education
University of Colorado at Denver 1993 — 1996
MS, Environmental Science
Embry-Riddle Aeronautical University 1986 — 1990
BS, Aeronautical Engineering
Freedom High School November 2013 - Present
Grace Bible Fellowship of Antioch June 2012 - Present
CYO October 2005 - February 2013
Comcast Cable June 2007 - December 2009
Comcast Cable April 2003 - April 2007
Comcast Cable 2002 - 2003
AT&T Broadband April 2001 - 2002
United States Air Force April 1981 - April 2001
Skills
Security Management, Problem Solving, Investigations, Conflict Resolution, Physical Security, Corporate Security, Security Operations, CCTV, Team Building, Workplace Violence, Security Training, Surveillance, Negotiation, Customer Relations, Strategic Planning, Risk Assessment, Security Audits, Loss Prevention, Crime Prevention, Team Leadership, Access Control, Security Awareness, Budgeting, Operations Management, Budgets, Private Investigations, Leadership, Customer Service, Contract Management, Emergency Management, Regional Planning, Cross-functional Team..., Crisis Management, Military, Security, Training, Customer Retention, Call Centers, Telecommunications, Customer Satisfaction, Strategy, Cabling, Facilities Management, Leadership Development, Policy, Executive Protection, Human Resources, Coaching, Protection, Fraud
Education
Grand Canyon University 2014 — 2017
Bachelor’s Degree, Applied Management
Community College of the Air Force 1981 — 1997
A.A.S, Social Services
Community College of the Air Force 1981 — 1997
A. A. S., Aircraft Systems Maintenance Technology
Compass128 Inc June 2006 - Present
AT&T Managed Services July 2003 - May 2006
AT&T Broadband August 2000 - December 2001
Education
Elmhurst College 1984 — 1988
BA, Organization Management
Comcast November 2011 - Present
Comcast August 2008 - November 2011
Comcast August 2008 - August 2010
Comcast August 2005 - August 2008
AT&T Broadband September 2003 - August 2005
TCI Cable August 2000 - August 2003
TCI Cable October 1996 - August 2000
Skills
Telephony, Call Center, VOD, High Speed Internet, Customer Service, Escalation, Process Improvement, Customer Satisfaction, Billing, Internet Services, Strategic Planning, Coaching, Feedback, Compliance, Scheduling, Operating Systems, Call Centers, L&D, VoIP, Process Scheduler, Wireless, T1, Fiber Optics, Invoicing, Telecommunications, Computer Network..., Troubleshooting, Ethernet, Broadband, Cabling, Customer Retention, Hiring, DOCSIS, Quality Assurance, LAN-WAN, Routers, MPLS, IP, Broadband Access, Provisioning, WAN, Workforce Management, SIP, Avaya, Networking, Vendor Management, Switches, Optical Fiber, BMC Remedy, Customer Experience
Education
Glendale Community College 1993 — 1994
Small Business Management
Phoenix College 1991 — 1992
American Sign Language
Mountain States Technical College 1982 — 1983
Computer Programming
IHSS November 2010 - Present
None March 2004 - January 2010
AT&T Broadband February 2000 - February 2002
Remedy Intelligent Staffing November 1999 - February 2000
Gilardi & Co. LLC May 1994 - October 1999
Skills
10 Key Touch, Problem Solving, Computer-savvy, People Skills, Type 35+ wpm, Supervisory Skills, Basic Accounting, Filing (Alpha & Numeric), Invoicing, Office Management, Administration, Documentation, Receptionist Duties, Customer Service, Office Administration, Administrative...
Education
College of Marin 1982 — 1983
General Studies
Redwood High School 1978 — 1982
General
Verizon Wireless INC. September 2004 - Present
Comcast Corporation July 2000 - November 2003
AT&T Broadband August 1994 - July 2000
Skills
Customer Service Support, Data Analysis, Remote Troubleshooting, Supervisory Experience, Intelligent Call Routing, Operations Management, Workforce Management
Education
Western Michigan University 1996 — 1998
none, Communications
Ferris State University 1980 — 1983
none, Television Production/Theater
The Antonovich Family July 2015 - Present
Charter Communications November 2001 - Present
ATT Broadband 1999 - 2000
TCI & AT&T Broadband 1997 - 1999
Cox Communications 1979 - 1996
Skills
Team Building, Operations Management, Mergers, Leadership, Change Management, Strategic Leadership, Systems Management, Technical Operations, Broadband, Telecommunications, VoIP, Call Center, Fiber Optics, Cross-functional Team..., Strategic Partnerships, Strategic Planning, Call Centers, Customer Experience, Mergers & Acquisitions, Cable Television, Contract Negotiation, Sales, Vendor Management, Strategy, VOD, Optical Fiber, Customer Retention, Telephony, Product Management, DOCSIS, Managed Services, Management, Customer Satisfaction
Education
Eastern Washington University 1992 — 1995
Bachelor of Science, General Studies/Operations Mgt
Comcast Cable March 2015 - Present
Comcast Cable March 2009 - March 2015
Charter Communications May 2007 - January 2009
Time Warner Cable August 2006 - January 2007
Comcast February 2001 - July 2006
AT&T Broadband March 2000 - February 2001
MediaOne July 1998 - February 2000
AT&T Wireless February 1997 - July 1998
American Golf Corporation 1996 - 1997
Quantum International Group February 1994 - May 1996
Skills
Telecommunications, VoIP, Process Improvement, Vendor Management, Call Center, Product Management, Integration, Troubleshooting, Call Centers, Project Management, Cross-functional Team..., Leadership, Team Leadership, Strategy, Development Of Employees, ITIL, Budgets, Analysis, Management, Wireless, Outsourcing, Program Management, IT Service Management, IT Strategy, Strategic Planning, IT Management, Project Planning, Cloud Computing
Education
UCLA Anderson School of Management 1998 — 2001
MBA
Emory University 1989 — 1992
BA, Economics
Cranston West High School
TCS Communications LLC July 2011 - Present
Ervin Cable Construction March 2001 - July 2011
AT&T Broadband February 1999 - October 2001
MediaOne 1997 - 1999
Continental Cablevision 1996 - 1997
Palmer Cablevision 1989 - 1990
Time Warner Cable 1986 - 1989
Skills
Telecommunications, Fiber Optics, Broadband, VoIP, Strategic Planning, Ethernet, Optical Fiber, Cabling, RF, Budgets, IPTV, Project Management, Wireless, Troubleshooting, MPLS, Network Architecture, IP, Business Development, Telephony, Co-location, Network Design, WiFi, Network Engineering, Cellular Communications, Computer Network..., WiMAX, SIP, Microwave, Internet Services, T1, LAN-WAN, FTTx, Wireless Networking, WAN, Cable Television, DWDM, Routing, Switches, Sales Engineering, System Deployment, TCP/IP, Managed Services, Outside Plant, Cisco Technologies, CDMA, Routers, Unified Communications, Satellite, Call Centers, VOD
Education
College of the Desert 1989 — 1990
Business Administration and Management, General
Accenture Federal Services June 2012 - February 2015
Avanade May 2010 - June 2012
Parker Computer Engineering April 2009 - May 2010
Catapult Systems November 2009 - March 2010
Catholic Health October 2008 - April 2009
Springbok Services October 2007 - August 2008
T3 Services February 2007 - October 2007
Quovadx INC October 2005 - February 2007
Immedient/INS April 2003 - October 2005
AT&T Broadband January 2001 - March 2003
Skills
Active Directory, Windows Server, Systems Management, Disaster Recovery, Capacity Planning, Shell Scripting, Cabling, Windows, Enterprise Architecture, VMware, Troubleshooting, SharePoint, Microsoft Technologies, Powershell, Citrix, Integration, Network Administration, Servers, Microsoft SQL Server, SQL, Architecture, Vendor Management, Data Center, Networking, SCOM, ITIL, Microsoft Exchange, Operating Systems, SCCM, Group Policy
Education
Colorado State University-Pueblo 1988 — 1992
AA, Philosophy of Religion/Metaphysics
Pulse Broadband August 2011 - Present
SEI 2009 - 2010
Tetra Tech Construction Services July 2008 - May 2009
Channell Commercial April 2005 - September 2006
NexGen Lending December 2003 - April 2005
Arris 2002 - 2003
Telewire Supply 2002 - 2003
Att Broadband 2000 - 2002
Lockheed Martin Aeronautics April 1986 - December 1990
Skills
Broadband, Cross-functional Team..., Process Improvement, Program Management, Budgets, Telecommunications, Troubleshooting, Operations Management, Contract Negotiation, Manufacturing, Business Strategy, Forecasting, Sales, Team Building, Strategic Planning
Education
Colorado State University 1981 — 1984
BS, Economics
Regis University
BSBA, Business
Charter Communications February 2013 - Present
CableCom LLC July 2012 - February 2013
Comcast Cable August 2007 - February 2012
Comcast October 2005 - August 2007
Comcast August 2000 - October 2005
Comcast/ AT&T Broadband June 2000 - August 2000
AT&T Broadband April 1998 - June 2000
AT&T Broadband formerly TCI November 1997 - April 1998
TCI of California Primestar October 1996 - November 1997
Skills
Fluent in English and..., Multiple CATV and..., Certified Fiber Splicer, Multiple NCTI..., Certified Bucket Truck..., Certified Tow Truck..., Certified Energy Auditor, Optical Fiber, Heavy Equipment, Cable Television, Broadband, Telecommunications, Fiber Optics, VoIP, Cabling, Wireless, IP, Telephony, DOCSIS, Troubleshooting, Network Design, Ethernet, RF, Network Engineering, Routers, Cables, WAN, VOD, Switches, Team Building, Operations Management, DWDM, Team Leadership, Networking, Customer Satisfaction, Technical Support, Project Management, Customer Experience, Metro Ethernet, HFC, Computer Network..., MPLS, T1, IPTV, Call Centers, Internet Services, Provisioning, LAN-WAN, DSL, Avaya
Education
Cypress College
Business Administration
CableLabs - Research & Development Laboratory January 2007 - Present
Comcast Cable November 2002 - December 2006
Regis University July 1985 - September 2006
AT&T Broadband July 2000 - November 2002
Tele-Communications, Inc. October 1996 - July 2000
Cohen Brame & Smith P.C. August 1979 - October 1996
Stanford University - Office of Technology Licensing June 1977 - May 1979
Hewlett-Packard - Calculator Products Division July 1973 - September 1976
Skills
Telecommunications, Strategy, Intellectual Property, Joint Ventures, Patents, Start-ups, Corporate Law, Licensing, Venture Capital, Management, Contract Negotiation
Education
Stanford University Law School 1975 — 1979
JD
Stanford University Graduate School of Business 1975 — 1978
MBA
Colorado State University 1972 — 1974
MSEE, Electrical Engineering - Computer Architecture
Colorado State University 1968 — 1972
BSEE, Electrical Engineering
The Ziesman Company September 2013 - Present
Raytheon June 2003 - September 2013
SchlumbergerSema 2000 - 2001
AT&T Broadband 2000 - 2000
MediaOne 1997 - 2000
U S WEST 1987 - 1997
Skills
Integration, Software Development, Software Engineering, SOA, Linux, System Architecture, UML, Java Enterprise Edition, Eclipse, Web Services, XML, Object Oriented Design
Education
Colorado State University 2006 — 2014
Master of Science (MS), Computer Science
University of Denver 1988 — 1991
MS, Systems Management
Iowa State University 1975 — 1981
BS, Computer Science
Algona High School 1973 — 1977
Experis (Formerly known as Jefferson Wells) May 2010 - Present
Experis 2010 - Present
CenturyLink 2011 - 2012
Jefferson Wells Risk Advisory Services 2010 - May 2011
Qwest Communications 2010 - 2011
Klein Business Controls & Consulting, LLC September 2003 - 2010
Cenveo 2003 - 2007
AT&T Broadband 2000 - 2003
MediaOne / US West 1998 - 2000
AT&T 1980 - 1996
Skills
Sarbanes-Oxley Act, IT Audit, Internal Audit, Internal Controls, Auditing, Program Management, Sarbanes-Oxley, Information Technology, Security, Financial Risk, Fraud, Enterprise Risk..., COSO, COBIT, Risk Assessment, Consulting, GAAP, Information Security, CISA, Software Documentation, Business Process, Project Management, PCI DSS, Business Continuity, Information Security..., Disaster Recovery, Management, Governance, ERP, Business Process..., Risk Management, Leadership
Education
Fairleigh Dickinson University 1985 — 1991
BS, Accounting & Finance
Veteran October 2011 - Present
Clark County School District August 2003 - October 2011
AT&T Broadband October 1998 - October 2001
Paragon cable October 1987 - June 1997
U S Army 1990 - 1990
Skills
Customer Service..., Leadership, Teaching, Team Building, Staff Development, Coaching, Fundraising, Organizational..., Research, Event Management, Public Speaking, Healthcare, Leadership Development, Microsoft Office, Strategic Planning, Non-profits, Community Outreach, Event Planning, Customer Service, Microsoft Excel, Grant Writing, Customer Satisfaction, Public Relations, Call Centers, Supervisory Skills, Policy, Educational Leadership, Management, Editing, Curriculum Design, Social Networking, Social Media, Microsoft Word, Budgets, Higher Education, Outlook
Education
CSN 2011 — 2014
Health Information Technology
Community College of Southern Nevada 2002 — 2004
Certificate, Dental Assisting/Assistant
Time Warner Cable November 1995 - Present
Comcast Cable November 2002 - August 2006
AT&T Broadband March 1999 - November 2002
TCI Cable November 1995 - March 1999
Michaels Stores, Inc. March 1995 - October 1995
FOOTACTION USA August 1993 - March 1995
Skills
Cisco Technologies, Routers, Cisco IOS, WAN, Ethernet, Switches, Routing, IP, OSPF, Cisco Routers, Juniper Switches, JUNOS, Networking, Cisco Nexus, Wireless, Security, VPN, Network Engineering, Network Design, System Deployment, VoIP, VLAN, Network Security, Routing Protocols, EIGRP, HSRP, TCP/IP, Cisco Switches, Wireshark, GLBP, Trunking, IP Addressing, Subnetting, LAN-WAN, Catalyst Switches, Juniper, Network Architecture, Computer Network..., CCNA, DNS, VTP, Sonicwall, Firewalls, Switching, Metro Ethernet, IPv6, Cisco Catalyst Switches, Spanning Tree, Fiber Optic Networks, Linux
Education
Global Knowledge
Implementing Cisco IOS Network Security (IINS)
Global Knowledge
Implementing CiscoWorks for LAN/WAN Enterprise Management (CWENT)
Global Knowledge
CCNA Boot Camp
Marconi Technical Education
Enterprise ATM Switch, ES-3810 IO&M
New Horizons
Cisco ICND
Marconi Technical Education
Connection Oriented Routing and Traffic Management
Marconi Technical Education
Certification, Marconi Core Products IO&M
East Central University 1990 — 1992
Music Education
TeleTech August 2009 - Present
TeleTech September 2008 - August 2009
Westwood College, Denver Campus November 2006 - September 2008
TeleTech December 2002 - November 2006
AT&T Broadband May 2000 - December 2002
United States Navy May 1988 - August 2000
Skills
Leadership Development, Learning & Development..., Social Learning, Gamification, Mobile Learning, Strategic Planning, Business Development, Product Management, Customer Experience, Product Marketing, Taking New Products to..., Flight Training, Flight Instruction, Flight Simulation, Outsourcing, Call Center, Process Improvement, Operations Management, Cross-functional Team..., Customer Service
Education
Tulane University 1997 — 1999
MSE, Control Systems Engineering
Mississippi State University 1990 — 1992
MBA, Marketing and Finance
Duke University 1984 — 1988
BSE, Electrical Engineering
Charter Communications March 2011 - Present
Thornton Consulting, LLC February 2003 - Present
Charter Communications March 2011 - December 2014
Time Warner Cable April 2008 - July 2009
Virgin Media May 2006 - October 2007
Charter Communications 2004 - 2006
AT&T Broadband September 1999 - February 2003
Skills
Billing, Billing Systems, Problem Solving, Requirements Analysis, Project Portfolio..., Business Process, Management, PMO, Program Management, Integration, Team Building, Cross-functional Team..., Testing, Databases, SOA, Business Analysis, Provisioning, Telecommunications, Call Centers, Process Improvement, Invoicing, Project Management, Budgets, Business Strategy, Broadband, Leadership, Troubleshooting, Software Development, Enterprise Software, Vendor Management, Business Process..., Mobile Devices, Strategy, Telecommunications..., Contract Management, Data Warehousing, Team Leadership, Service Delivery, IPTV, SDLC, VOD
Education
Colorado State University 2010 — 2011
PMP, Project Management Certificate Program
University of Denver 1998 — 1999
M.S., Telecommunications
Colorado State University 1986 — 1990
B.A, History
AmerisourceBergen February 2011 - Present
Comcast September 2008 - April 2010
Comcast February 2003 - September 2008
AT&T Broadband July 2000 - February 2003
Media One February 1998 - July 2000
AOL Time Warner May 1995 - February 1998
Skills
Contact Center..., Coaching, Training, Leadership, Vendor Management, Telecommunications, Process Improvement, Cross-functional Team..., Customer Experience, Business Analysis, Program Management, Workforce Management, Call Center, Project Management, Quality Assurance, IVR, Team Leadership, Performance Management, Customer Satisfaction, Management, Visio, Troubleshooting, Operations Management, Team Building, Account Management, SDLC, Change Management, Business Process...
Education
University of North Florida - College of Business Administration 1980 — 1981
BBA, Marketing
Flagler College 1977 — 1980
Business Administration
HERS Institute October 2012 - Present
HERS Institutes (Bryn Mawr, DU, Wellesley) June 2009 - Present
University of Denver December 2008 - Present
Community Mediation Concepts CMC 2007 - Present
Elizabeth Suarez Group, LLC January 2005 - Present
Avanza Business Group, LLC dba Elizabeth Suarez January 2005 - Present
Xcelente Marketing & Advertising 2002 - 2005
AT&T - Broadband 2000 - 2002
ISP Channel 1999 - 2000
Rifkin & Associates 1996 - 1999
Skills
Public Speaking, Leadership Development, Strategic Planning, Non-profits, Teaching, Community Outreach, Research, Conflict Resolution, Organizational..., Executive Coaching, Coaching, Mediation, Leadership, Training, Strategy, Management, Marketing Strategy, Marketing, Team Building, Business Planning, Fundraising, Market Research, Nonprofits, Public Relations, Spanish, Program Development, Workshop Facilitation, Volunteer Management, Grant Writing, Editing, Curriculum Development, Entrepreneurship, Higher Education, Staff Development, Instructional Design, Adult Education, Event Planning, Proposal Writing, Program Management, Policy, Public Policy, Community Development, Grants, Policy Analysis, Qualitative Research, Government, Program Evaluation, Management Consulting, Strategic Communications, Career Counseling
Education
University of Pennsylvania - The Wharton School 1988 — 1990
MBA, Strategic Planning
Cornell University 1980 — 1984
BS, Chemical Engineer
Academia Maria Reina 1976 — 1980
High School Diploma
Minnesota Department of Transportation August 2009 - Present
Charter Communications January 2004 - January 2009
AT&T Broadband June 2000 - January 2003
MediaOne June 1998 - June 2000
US WEST Communications April 1989 - June 1998
Oppenheimer Wolff & Donnelly August 1982 - April 1989
Skills
Program Management, Leadership, Litigation, Employment Law, Corporate Governance, Public Policy, Legal Advice, Policy, Government, Training, Mediation, Analysis
Education
Cornell Law School 1977 — 1980
JD, Law
Saint John's University 1973 — 1977
BA, Business Administration
WideOpenWest (WOW! Internet, Cable & Phone) January 2014 - Present
WideOpenWest (WOW! Internet, Cable & Phone) June 2012 - December 2013
Sand Cherry Associates June 2010 - June 2012
Comcast November 2006 - May 2010
Adelphia Communications May 2005 - July 2006
Adelphia Communications March 2002 - April 2005
AT&T Broadband May 2000 - December 2002
MediaOne April 1998 - April 2000
U S West Media Group April 1996 - March 1998
San Francisco Consulting Group (SFCG) July 1994 - March 1996
Skills
Cross-functional Team..., Pricing, Product Marketing, Business Development, Strategic Planning, Marketing Strategy, Product Development, Direct Marketing, Telecommunications, Marketing Communications, Competitive Analysis, Sales Operations, Strategic Partnerships, Sales Management, Customer Retention, Analysis, B2B, Broadband, Product Management, Strategy, Leadership Development, Digital Marketing
Education
University of California, Berkeley, Haas School of Business 1992 — 1994
MBA, Marketing
Colorado College 1984 — 1988
B.A., Business-Economics
Mile High Volleyball Store 2011 - Present
303 Volleyball Club July 2009 - Present
Strata Real Estate July 2006 - Present
Adelphia Communications, Inc. December 2003 - July 2006
Adelphia Cable Communications 2003 - 2006
Yipes Enterprise Services, Inc. January 2000 - December 2003
Yipes January 2000 - December 2003
AT&T Broadband 1999 - 2000
U S WEST (now Qwest Communications) 1991 - 1998
Skills
Leases, Real Estate, Short Sales, Listings, Contract Negotiation, Mergers, Negotiation, Start-ups, Strategic Partnerships, Finance, Contract Management, Telecommunications, Foreclosures, Mergers, Program Management, Project Management, Residential Homes, Selling
Education
University of Denver - Sturm College of Law 1995 — 1998
JD
Columbia University in the City of New York 1984 — 1989
Bachelor of Arts (B.A.)
University of Colorado Hospital September 2012 - Present
University of Colorado Hospital July 2011 - September 2012
Alsup IB World School October 2006 - July 2011
Aurora Soccer Club May 2002 - December 2004
Agilent Technologies February 2002 - August 2002
AT&T September 2001 - February 2002
AT&T Broadband November 2000 - September 2001
AT&T Broadband February 2000 - November 2000
Skills
Access, Teaching, Data Analysis, Microsoft Word, Microsoft SQL Server, Crystal Reports, Problem Solving, Excel, Spanish, Team Leadership, PowerPoint, Word, Coaching, Microsoft Office, Business Analysis, Customer Service, Microsoft Excel, Analysis, Research, Project Management, Management, Software Documentation, Databases, Healthcare, Training, Public Speaking, Program Management, Time Management, Leadership, Team Building, Event Planning, Staff Development, Leadership Development, System Administration, Strategic Planning, Administration, Budgets, Community Outreach, Program Development, Process Improvement, Organizational..., Project Planning
Education
Metropolitan State University of Denver 2004 — 2005
Licensure, K-12 Teaching
The Institute of Culture and Language, Oaxaca, Mexico 1999 — 1999
Certificate, Language
Fort Lewis College 1995 — 1999
BA, International Business
College of International Business (ESCIP), Saint Omer, France 1998 — 1998
Certificate, International Business
Citi August 2012 - Present
GP Strategies Corporation December 2011 - July 2013
CitiFinancial December 2010 - May 2011
Headsprout August 2009 - December 2009
GE Money 2006 - 2006
US Cellular 2004 - 2006
Comcast 2002 - 2004
Comcast 2002 - 2004
AT&T Broadband 2000 - 2002
Citibank 1997 - 2000
Skills
Bilingual-Spanish, Marketing Communications, Instructional Design, Instructor-led Training, Web-based Training..., Human Performance..., Management Consulting, E-Learning, Performance Improvement, Technology, ADDIE, Technical Writing, Adult Education, Needs Analysis, Learning Management..., Blended Learning, Captivate, Learning Management, Management, Organizational..., Camtasia, Technical Training, Coaching, Staff Development, Distance Learning, Leadership Development, Knowledge Management, Performance Management, Hands-on Training, Curriculum Design, Training Delivery, Call Centers, Leadership, Curriculum Development, Presenter, Organizational..., Multimedia, Content Development, Instructional Technology, Training Facilitation, SnagIt, Customer Experience, Virtual Teams, Organizational Learning, Technology Needs..., Workshop Facilitation, Customer Satisfaction, Lectora, Employee Training, Training
Education
University of Oklahoma 2010 — 2011
Masters of Art, Administrative Leadership
Florida State University 2008 — 2009
Masters of Science, Performance Improvement/Human Resource Development
Florida State University 2006 — 2008
Bachelors of Science, Social Science
Florida Community College at Jacksonville 1990 — 1992
Associate of Arts, Associate of Arts
Simpli.fi December 2013 - Present
Clear Channel Communications February 2013 - January 2014
Cox Media Group April 2011 - January 2013
The Weather Channel November 2009 - December 2010
Turner Broadcasting August 2004 - July 2009
Comcast Spotlight January 2003 - August 2004
AT&T Broadband January 2001 - December 2002
Skills
Strategy, Advertising, Marketing, Online Advertising, Leadership, Integrated Marketing, US Hispanic Market, Marketing Strategy, Advertising Sales, Digital Marketing, Social Media, Marketing Communications, Cross-functional Team..., Social Media Marketing, Digital Strategy, Public Relations, Cable Television, Brand Development, Business Development, Radio, Entertainment, Online Marketing, Mobile Marketing, Multicultural, Diversity
Education
Harvard Business School 2007 — 2007
Executive Education
Columbia University - Columbia Business School 2005 — 2006
Time Warner Chairman's Leadership Program
University of West Florida 1991 — 1993
MA
Pontificia Universidad Javeriana 1985 — 1990
Mass Communications
Comcast Cable July 2010 - August 2011
Comcast Cable January 2010 - July 2010
Comcast September 2003 - January 2010
WhisperWire, Inc. 2001 - 2003
AT&T Broadband 2000 - 2001
MediaOne 1999 - 2000
Alex. Brown & Co. 1993 - 1997
Skills
Strategic Partnerships, Marketing Strategy, Management, Telecommunications, Cross-functional Team..., Business Development, Product Management, Strategic Planning, Product Marketing, Account Management, Strategy, Executive Management, Public Speaking, Employee Engagement, Inspiring Leadership, Customer Retention, Sales, B2B Marketing, New Business Development, P&L Management, Start-ups, Competitive Analysis, Sales Operations, Customer Experience, Call Centers, Team Leadership, Mergers, Solution Selling, Forecasting, Advertising, Channel, Sales Management, Sales Process, Analytics, Integrated Marketing, B2B, Leadership, Product Launch, Marketing Communications, Direct Marketing, Customer Acquisition
Education
Columbia University - Columbia Business School 1997 — 1999
MBA, Media, Information and Communications Resources
Harvard University 1989 — 1993
A.B., Economics
Xcel Energy April 2015 - Present
Cbeyond - now a Birch Company November 2013 - January 2015
MegaPath September 2010 - November 2013
Covad Communications April 2008 - September 2010
Level 3 Communications October 2007 - April 2008
Comcast Cable November 2002 - February 2003
ATT Broadband September 2000 - November 2002
Skills
Troubleshooting, Routers, VoIP, Switches, VPN, Networking, DSL, TDM, IP, DNS, T1, Metro Ethernet, Cisco IOS, TCP, UDP, 9k ASR, 2900 ISR, Cisco Technologies, Telecommunications, Technical Support, DMS, 5ESS, Training/mentor, Fiber, Project Management, Optical Fiber, Computer Network...
Education
Community College of Denver
General Studies
Community College of Denver
General studies
SIM Partners February 2013 - March 2015
Braintree Consulting, Inc. January 2011 - February 2013
The SAVO Group August 2010 - January 2011
Limelight Networks April 2008 - December 2008
Citrix Systems 2006 - 2008
American Express 2004 - 2005
AT&T Broadband 2002 - 2003
Chicago Tribune 1998 - 2001
Skills
SaaS, Web 2.0, Software Sales, Pre-sales, Enterprise Software, Consultative Selling, Software Implementation, CRM, Strategy, Mobile Devices, Business Analysis, Business Development, Selling, Account Management, Consulting, Solution Selling
Education
DePaul University 2010 — 2013
MS, Information Systems
University of Illinois at Chicago 1991 — 1996
B.A.Political Science, Political Science
Charter Communications July 2013 - Present
Charter Communications January 2011 - August 2013
Charter Communications July 2004 - January 2011
Charter Communications 2007 - 2008
Comcast June 2002 - July 2004
AT&T Broadband January 2001 - June 2002
Cavion January 2000 - December 2000
Skills
Telecommunications, IP, VoIP, Sales Management, Salesforce.com, Sales Operations, DOCSIS, Sales Engineering, Change Management, Communication, B2B, SIP, Marketing Strategy, CRM, Sales Process, Product Marketing, WAN, Customer Retention, Selling, Cloud Computing, Management, Leadership, Account Management, Product Management, Cross-functional Team..., SaaS, IPTV, Contract Negotiation, Call Centers, Wireless
Education
Colorado State University
Bachelor of Science (BS), Business
University of Colorado Denver
Applied Mathematics
Josephson Institute April 2015 - Present
CHARACTER COUNTS! August 2012 - Present
Insight Communications/Time Warner Cable June 2011 - April 2012
Bluewave Communications August 2010 - June 2011
Time Warner Cable February 2004 - July 2010
Comcast Cable July 1998 - June 2003
Comcast October 2001 - May 2003
AT&T Broadband/Comcast July 1999 - May 2003
AT&T Broadband January 2001 - October 2001
AT&T Broadband July 1999 - January 2001
Skills
Leadership, Strategy, Nonprofits, Strategic Partnerships, Public Speaking, Sales, Change Management, Marketing, Team Building, Sales Management, Strategic Planning, Management, Program Management, Recruiting, Account Management, Training, Cross-functional Team..., B2B, Customer Retention, Public Relations, Coaching, Direct Sales, Marketing Strategy, Advertising, Selling, Retail, Sales Process, Staff Development, Project Management, New Hire Training, Contract Recruitment, Marketing Communications, Project Planning, Team Leadership, Budgets, Direct Marketing, Leadership Development, Corporate Social...
Education
Edinboro University of Pennsylvania 1975 — 1979
B.A., Communications
New Brighton Area High 1972 — 1975
Diploma, College Prep
Echostar Satellite, LLC November 2005 - June 2011
AT&T Broadband 1996 - 2002
ATT Broadband / TCI Cable (Telecommunications, Inc) 1996 - 2001
Skills
Cable Modems, Unix, Linux, Cisco Technologies, Bash, VoIP, Routers, TCP/IP, Telecommunications, Switches, Operating Systems, Solaris, Perl, Troubleshooting, C, Integration, DOCSIS
Education
Colorado State University 1990 — 1995
BSBA, Computer Information Systems, Organization Management
Stein Mart February 2012 - Present
Saralux, LLC July 2010 - April 2011
ITT Technical Institute January 2010 - August 2010
Martin Electronics, Inc November 2001 - November 2009
AT&T Broadband November 2000 - April 2001
Dyntel Corporation January 1999 - January 2000
US Navy August 1976 - January 1999
Skills
A+ Certified, Windows, Microsoft Office, System Administration, Servers, Active Directory, Security, Administration, Troubleshooting, IT Management, Network Administration, Workstations, Navy, Visio, Windows Server, Network Security, Training
Education
Grantham University 2007 — 2010
MS, Information Technology Management
University of Phoenix 2003 — 2005
BS, Information Technology
University of Phoenix 1996 — 1998
Associates of Arts, Technical Instruction
Pelco by Schneider Electric January 2013 - Present
Focal Point August 2012 - May 2015
Hewlett-Packard February 2010 - January 2013
Hewlett-Packard February 2007 - February 2010
ForeignExchange Translations October 2005 - February 2007
JPMorgan Chase January 2005 - October 2005
Innovate Consulting Group, Inc. July 2003 - January 2005
Taliant Software November 2002 - July 2003
QuantumPM February 2001 - November 2002
AT&T Broadband May 2000 - February 2001
Skills
Technical Writing, PMO, Program Management, Corporate Branding, Product Marketing, Localization, Marketing Communications, Negotiation, Technical Communication, Cross-functional Team..., Branding & Identity, Process Improvement, Packaging, Team Management, Vendor Management, MS Project, Agile Methodologies, Project Management, Testing, Quality Assurance, Software Documentation, Strategy, Management, Business Process, Enterprise Software, Leadership, Training, Competitive Analysis, Six Sigma, CRM, Product Management, Marketing, Integration, Product Development, Software Development, Security, Business Development, Marketing Strategy
Education
Colorado State University 2014 — 2016
Master of Business Administration (MBA), Marketing and Finance
University of Colorado at Denver 2008 — 2012
B.A., English Writing
University of Denver 1998 — 2000
Graduate Certificate, Project Management
Entravision Communications July 2005 - Present
WSBK TV 2003 - 2005
New England Patriots 2003 - 2003
AT&T Broadband 1998 - 2002
WSBK TV Boston 1992 - 1998
Harrington Righter & Parsons 1986 - 1992
Jordan McGrath Case & Taylor 1985 - 1986
Skills
Media Buying, Digital Media, Media Planning, Advertising, Broadcast, Television, Integrated Marketing, Online Advertising, Marketing Strategy, New Business Development, New Media, Strategic Partnerships, Account Management
Education
College of the Holy Cross 1979 — 1983
B.A., Economics
St John's Shrewsbury 1975 — 1979
Hibernia Media March 2008 - Present
Secure Media Solutions May 2007 - March 2008
Media.net Communications, Inc. July 2000 - May 2007
AT&T Broadband April 1999 - July 2000
MediaOne Connect April 1998 - April 1999
Novaquest Infosystems September 1996 - April 1998
Quarterdeck January 1996 - August 1996
Packard Bell Electronics July 1994 - June 1995
Skills
IPTV, Telecommunications, Streaming Media, IP, Digital Video, Video, Fiber Optics, Broadcast, Ethernet, Broadcast Television, Product Management, VOD, Broadcast Engineering, Satellite, VoIP, HD Video, Optical Fiber, Co-location, Transmission, DWDM, Broadband
Education
DeVry University-California 1991 — 1995
Electrical, Electronics and Communications Engineering
MicroTek
Architecting on AWS, Amazon Web Services
CSC Fibertron
Fiber Optics Training Certificate
•Toshiba America Information Systems Inc.
DOCSIS Administration and Management Training – Certificate
CenturyLink March 2015 - Present
Culligan of Denver October 2011 - March 2014
Culligan of Denver November 2006 - October 2011
Small February 2004 - May 2006
AT&T Broadband November 1998 - May 2003
AT&T Broadband April 1992 - November 1998
Skills
Management, Team Building, Budgets, Strategic Planning, Leadership, Market Analysis, Sales Management, Sales, Marketing, Training, Account Management, Sales Operations, New Business Development, Marketing Strategy, Customer Service
Education
Colorado State University 1986 — 1989
Bachelor's Degree, Speech Communication and Rhetoric
Aero Communications Inc. November 2013 - Present
Aero Communications Inc. October 2013 - Present
Rainier Painting Co. March 2009 - October 2013
Puget Sound Energy February 2008 - February 2009
Weyerhaeuser 2007 - 2008
KPFF Consulting Engineers 2006 - 2007
Verizon Wireless 2004 - 2005
AT&T Broadband 1998 - 2003
Electric Light Wave 1995 - 1998
Skills
CAD, AutoCAD, Software Documentation, Testing, 3D, Piping, Visual Basic, Manufacturing, GIS, Solid Edge, Programming, Drawing
Education
Eastern Michigan University 1982 — 1985
BS Computer Aided Design, Math, Electronics
Edmonds Community College 2011 — 2011
Aerospace Cirtificate, Aeronautics/Aviation/Aerospace Science and Technology, General, A
DJO April 2013 - Present
Sonoma Orthopedic Products April 2013 - Present
Ecolab September 2012 - April 2013
ASDV Bonaparte 2008 - 2009
ASDVC Student Government 2008 - 2009
Comcast May 2003 - November 2007
AT&T Broadband February 2002 - April 2003
Skills
Sales, Leadership, Sales Management, Cold Calling, B2B, Sales Process, Account Management, Strategic Program..., Management, Outside Sales, Strategic Thinking, Leadership Development, Outstanding..., Microsoft Office, Sales Operations, Marketing, Customer Retention, Salesforce.com, Customer Service, Territory Development, Territory Growth, Territory Expansion, Territory..., Thinking Outside The Box, Strategic Leadership, Influential Communicator, Influential Leadership, Fund Accounting, Project Accounting, Financial Accounting, Department Budgeting, Highly motivated..., Medical-Surgical, Operating Room, healthcare, hospitals, Direct Sales, Medical Devices
Education
University of California, Santa Barbara 2009 — 2011
Bachelor's Degree
Diablo Valley College 2007 — 2009
Associate's Degree
Comcast Spotlight 2004 - Present
AT&T Broadband 2001 - 2004
Media One 1999 - 2000
Clear Channel Radio 1998 - 1999
Jacor Broadcasting 1997 - 1998
WKLS-FM Citicasters Broadcasting 1994 - 1996
Skills
Media Buying, Advertising, Media Planning, Digital Media, Radio Advertising, Advertising Sales, Integrated Marketing, Creative Direction, Mobile Marketing, Marketing Communications, Public Relations, Social Networking, Marketing Research, Social Media, Lead Generation, Social Media Marketing, Salesforce.com, Radio, Interactive Marketing, Email Marketing, B2B, Digital Strategy, Broadcast
Education
Georgia State University
Bachelor of Arts, Communications
Granite Telecommunications September 2014 - Present
Granite Telecommunications January 2013 - Present
Comcast University February 2008 - October 2012
Comcast University February 2007 - February 2008
Comcast University April 2005 - February 2007
Comcast University October 2004 - April 2005
Comcast, CN8 April 2003 - October 2004
ATT Broadband February 2002 - April 2003
ATT Broadband/MediaOne March 1999 - February 2002
Continental Cablevision October 1991 - March 1999
Skills
Coaching, Team Building, Strategic Planning, Change Management, Video Editing, Consultation, Organizational..., Training Facilitation, Innovation, Teaching, Inclusion, Scheduling, Scripting, Curriculum Development, Mentoring, Documentation, Evaluation, Leadership Development, Quality Assurance, Management, Public Speaking, Training, Workshop Facilitation, Process Scheduler, Performance Management, Instructor-led Training, Blended Learning, Onboarding, Employee Relations, Needs Analysis, Telecommunications, Team Leadership, Leadership
Education
Lesley University 2002 — 2004
Masters of Science, Learning and Development, 3.93/4.00
Connecticut School of Broadcasting 1987 — 1988
Radio and Television Broadcasting, Certificate
Suffolk School of Law 1984 — 1985
First year completed
Duke University 1979 — 1982
Bachelor of Arts (BA), Political Science and History
Noble and Greenough School 1974 — 1978
High School Diploma
AUM February 2015 - Present
Pastorelle Marketing Group August 2012 - February 2015
Comcast 2003 - 2007
Comcast 2000 - 2003
AT&T Broadband 1997 - 2000
TCI Cable 1993 - 1997
Skills
Telecommunications, Cross-functional Team..., Call Center, Customer Experience, Process Improvement, Broadband, Fiber Optics, Vendor Management, Customer Retention, Call Centers, VoIP, Troubleshooting, Product Management, Wireless, Forecasting, Customer Satisfaction
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Masters Business Administration
Indiana University Bloomington 1986 — 1990
Bachelor of Arts, Telecommunications
Deloitte Consulting LLP July 2015 - Present
Deloitte Consulting via AMBL Consulting July 2011 - July 2015
Deloitte Consulting via AMBL Consulting December 2008 - November 2009
Organic People February 2007 - November 2007
Knowledge Stream Inc. June 2006 - July 2007
COMSYS June 2005 - June 2006
Travco Inc. August 2004 - June 2005
Imagistics International August 2003 - August 2004
Organic People March 2003 - August 2003
AT&T Broadband December 1999 - November 2002
Skills
Unix, Troubleshooting, Testing, Software Documentation, Software Development, SQL, SDLC, Quality Assurance, Project Management, Oracle, Databases, Business Process..., Analysis, Agile Methodologies, Access, Call Centers, Customer Service, Business Analysis
Education
Colorado State University 2011 — 2012
Bachelor of Science, Business Management
University of Colorado Denver 1999 — 2001
Business
Seattle Central College 1993 — 1995
Business
Seattle University 1990 — 1992
JK Mullen Prep
Interaction Associates October 2013 - Present
Scripps Health October 2011 - November 2012
Amylin Pharmaceuticals September 2006 - June 2010
Comcast Cable January 2003 - September 2006
AT&T Broadband July 2001 - January 2003
Skills
Succession Planning, Change Management, Leadership Development, Executive Coaching, Team Leadership, Team Development, Organizational Learning, Talent Management, Organizational..., Organizational..., Strategic Planning, Performance Management, Return on Investment, Leadership, Employee Engagement, Strategy, Career Development, Staff Development, Coaching, Training, Program Management, Start-ups, Executive coaching
Education
Colorado State University 1990 — 1993
Master of Education (M.Ed.), Human Resource Development
StoneGate Inc October 1997 - Present
COMDESCO November 2006 - November 2009
Unisys March 2005 - November 2006
RCN January 2000 - December 2004
AT&T BroadBand June 1990 - January 2000
Skills
Project Management, Engineering, Inspection, Construction, Project Planning, Fiber Optics, Underground Installation, Permitting, Locates, Restoration
Education
Harold Washington College 1995 — 1995
Mechanical Drawing
Plus Limited Cable Installation 1983 — 1983
Aerial and Underground Cable Installation
College of DuPage 1975 — 1976
Psychology, Photography
Nexient ( Systems In Motion ) April 2013 - August 2015
Pinpoint IT Services August 2012 - May 2013
Combined Computer Resources, Inc. May 2012 - October 2012
TEKsystems April 2011 - April 2012
Stefanini January 2010 - August 2011
LabAnswer December 2007 - March 2010
Bell Industries November 2006 - December 2007
Sheehy Ford September 2004 - October 2006
DynCorp International December 2002 - August 2004
ATT Broadband November 2000 - November 2002
Skills
Networking, Sales, People Skills, Business Analysis, Software Documentation, Crystal Reports, Quality Assurance, Informatics, Requirements Analysis, Process Improvement, Validation, Databases, Integration, Management, Technical Support, SDLC, 21 CFR Part 11, Testing
Education
College of DuPage 1993 — 1995
Mathematics and Computer Science
College of DuPage 1982 — 1983
Mathematics and Computer Science
überBURBS March 2013 - Present
University of Denver May 2001 - Present
AT&T Broadband December 1998 - July 2001
TCI.net / TCI 1996 - 2001
Skills
Non-profits, Consulting, Marketing Strategy, Positioning, Marketing, Product Marketing, Public Speaking, Marketing Research, Leadership, Start-ups, Business Development, Management, Market Research, Nonprofits, Marketing Communications, Research, Teaching, Entrepreneurship, Social Media, Social Networking
Education
University of Denver 2005 — 2012
PhD, Nonprofit Marketing, Education
Eastern Illinois University 1982 — 1987
BA, MS, Graphic Design, Communication Technology
WalMart August 2006 - Present
ProSoft, Inc. January 2007 - October 2011
Prosoft, Inc. October 2007 - January 2009
AME South, Inc. September 2004 - March 2007
Suntrust Bank January 2006 - May 2006
AT&T Broadband June 1998 - January 2002
Bruno's inc. January 1997 - January 1998
BellSouth Telecommunications January 1994 - January 1997
BellSouth Telecommunications January 1989 - January 1994
BellSouth Telecommunications August 1978 - January 1989
Skills
Process Engineering, Operations Management, Data Center, Organizational..., Technical Recruiting, Business Management, Program Management, Team Management, Business Analysis, Strategic Planning, Resource Management, Problem Solving, Process Improvement, Planning, Vendor Management, Vendor Relations, Contract Negotiations, Call Center, Contract Negotiation, Telecommunications, Project Planning, IT Management, Cross-functional Team..., Team Leadership, Business Strategy, Change Management, Budgeting, Business Intelligence, Six Sigma, Hiring, Customer Service, Product Management, Business Process..., Business Turnaround, IT Operations, Remote Infrastructure..., Service Improvement, Incident Analysis, Help Desk Management, Technical Staff..., Telecom Infrastructure, Broadband Networks, UNIX, Linux, VAX/VMS, Network Administration, Cisco, Windows Server 2008, Progress 4GL, Computer Security
Education
Florida International University 1985 — 1992
BBA, Management Information Systems
Lanier Technical College 2008 — 2009
Working towards CCNA
Value-Train 2002 — 2002
Certification, Six-Sigma Green Belt
Children's Hospital January 2010 - August 2013
Starbucks Coffee Company January 2007 - September 2009
Ultimate Electronics 2006 - 2007
Adelphia 2003 - 2007
AT&T Broadband 1999 - 2002
Legacy 1998 - 1999
Skills
Recruiting, Microsoft Office, Customer Service, Microsoft Excel, Facilities Management, Vendor Management, Leadership, Budgets, Project Management, Process Improvement, Change Management, Team Building
Education
Colorado State University
Bachelor of Arts Degree in Social Sciences
University of Denver - Daniels College of Business
Master’s Degree in Real Estate and Construction Management
SquareTwo Financial March 2015 - Present
SquareTwo Financial August 2013 - March 2015
Dish Network May 2009 - August 2013
Dish Network January 2008 - April 2009
Aviation Technology Group January 2006 - December 2007
Visa October 2005 - January 2006
McDonald AG - Audi October 2004 - October 2005
Qwest November 2000 - October 2004
AT&T Broadband July 2000 - November 2000
Norlarco Credit Union March 1994 - July 2000
Skills
CISA, Internal Audit, IT Audit, Risk Assessment, SOX Compliancy, SOX 404, Auditing, Control Testing, Auditing Standards, Operational Risk..., IT Risk Management, COBIT, Analysis, Process Improvement, Visio, Business Analysis, Project Scope..., Project Management, Management, Fraud, Program Management, Business Process..., Quality Assurance, Leadership, Financial Risk, Forecasting, Enterprise Risk..., Internal Controls, Cross-functional Team..., Access, Budgets, Integration, Project Planning, Sarbanes-Oxley, Business Continuity, Business Process, Finance, Information Security, Information Technology, SAS70, Governance, PCI DSS, Sarbanes-Oxley Act, Testing, Application Security, Financial Analysis
Education
Colorado State University 1989 — 1993
Bachelor of Arts, Liberal Arts; Sociology, Criminal Justice
Global Experience Specialists (GES) June 2012 - Present
Insight October 2011 - June 2012
Insight June 2008 - October 2011
Insight June 2006 - June 2008
AT&T Broadband 1997 - 1999
The Bradford Exchange 1993 - 1997
NovaCare 1988 - 1989
Skills
CIR, CDR, CSSR, Internet Recruiting, Talent Acquisition, Applicant Tracking..., Technical Recruiting, College Recruiting, Customer Retention, Solution Selling, Employee Relations, Temporary Placement, Strategic Planning, Sourcing, Sales, Interviews, Recruiting, Leadership, Employee Benefits, Strategy, Management, CRM, Hiring, Human Resources, Deferred Compensation
Education
AIRS 2012 — 2012
Certified Internet Recruiter/CIR
AIRS 2012 — 2012
Certified Diversity Recruiter/CDR
AIRS 2012 — 2012
Certified Social Sourcing Recruiter/CSSR
AIRS 2012 — 2012
Professional Recruiter Certification/PRC
College of Saint Benedict 1987 — 1991
Bachelor of Science, Liberal Studies
Saint John's University 1987 — 1991
Newman High School 1983 — 1987
Comcast May 2015 - Present
Comcast April 2012 - Present
Comcast December 2011 - June 2012
Comcast 2009 - 2011
Comcast 2008 - 2009
Comcast 2002 - 2006
AT&T Broadband August 2001 - November 2002
Comcast February 2000 - August 2001
Skills
Call Center, Telecommunications, Cross-functional Team..., Change Management, Process Improvement, Leadership, Direct Sales, Team Leadership, Strategy, Talent Management, VoIP, Mentoring, Customer Experience, Organizational..., Management, Innovation, Talent Developer
Education
DePaul University 2009 — 2012
Bachelor of Arts (B.A.), Telecommunications Management
Comcast January 2006 - Present
Comcast October 2003 - January 2006
AT&T Broadband September 2000 - October 2003
MediaOne 1997 - 2000
Continental Cablevision 1996 - 1997
Continental Cablevision 1985 - 1996
Education
Curry College
BA, Communications
Suffolk University - Sawyer Business School
MBA
CH2MHILL 2011 - Present
CH2M 2008 - 2011
CH2M 2007 - 2008
CH2M 2003 - 2007
AT&T Broadband 2000 - 2003
Skills
Budgets, Financial Analysis, Forecasting, Variance Analysis, Financial Reporting, General Ledger, Sarbanes-Oxley Act, Project Accounting, Revenue Recognition
Education
Gettysburg College 1995 — 1999
The Gunnery 1992 — 1995
Cisco Systems July 2004 - Present
Deployment Technologies Inc 2003 - 2004
Comcast January 2003 - June 2003
AT&T Broadband 2000 - January 2003
MediaOne Labs 1998 - 2000
U S West 1989 - 1998
Telwatch, Inc. 1988 - 1989
OneCom 1985 - 1988
ComTech July 1983 - September 1984
StorageTek August 1981 - July 1983
Skills
VoIP
Education
Metropolitan State University of Denver 1979 — 1981
BS Computer Mgmt Science, Computer Science
Fort Lewis College 1974 — 1977
Undecided, Computer Science
Adelphia Communications Corp Advisory Board MemberIWT, IncorporatedMarch 2011 - Present
Adelphia Communications 2003 - 2009
AT&T Broadband 1999 - 2002
TCI 1992 - 1999
Skills
Mergers, Due Diligence, Strategic Planning, Mergers & Acquisitions, Financial Modeling, Telecommunications, Strategic Partnerships, Start-ups, Process Improvement, Cross-functional Team..., Strategy, Team Building, Budgets, Contract Negotiation, Leadership, Competitive Analysis, Management, Program Management
Education
Creighton University School of Law 1988 — 1991
Creighton University 1984 — 1991
BSBA, JD, Finance, Accounting
Mullen
Time Warner Cable August 2006 - Present
Comcast Cable March 2001 - July 2006
AT&T Broadband 2001 - 2004
AT&T Broadband 2000 - 2004
Comcast Cable February 2000 - February 2001
Comcast Cable December 1997 - January 2000
Skills
Call Center, Vendor Management, Cross-functional Team..., Telecommunications, Broadband
Education
El Camino College
AA, History
Loyola Marymount University
BA, Summa Cum Laude, History, Art History
Comcast April 2014 - Present
Comcast March 2012 - April 2014
Comcast March 2005 - March 2012
TeleTech July 2003 - March 2005
Cable Audit Associates July 2002 - July 2003
AT&T Broadband February 1999 - July 2002
Skills
Microsoft SQL Server, Data Warehousing, Business Intelligence, Vendor Management, Telecommunications, Data Modeling, SQL, Access, Visio, Integration, Database Design, Process Improvement, Databases, Call Center, Oracle, ETL, Teradata, Hadoop, Hive, MapReduce, Shell Scripting
Education
Colorado State University
Master of Computer Information System
University of Denver
Bachelor of Science (BS), Business Administration
Monaghan Financial Services February 2015 - Present
Thomson Reuters August 2011 - January 2015
Colorado Department of Labor and Employment January 2011 - July 2011
Comcast Media Center July 2007 - December 2010
SiO2 Corp May 2005 - July 2007
Skyline Soccer Association November 2003 - July 2005
AT&T Broadband April 2000 - February 2003
Skills
Software Development, Agile Methodologies, SQL, Scrum, Web Services, Databases, Integration, Microsoft Office, HTML, Microsoft SQL Server, Database Design, Telecommunications, .NET, C#, Visual Basic, Requirements Analysis
Education
Colorado State University 1979 — 1983
BS, Business Administration - CIS Concentration
Denver East High School
ChicagoNow of Chicago Tribune Media Group January 2014 - Present
The Tallulah Group 2008 - Present
Columbia College Chicago September 2008 - May 2010
The Nielsen Company April 2007 - June 2008
Comcast 2002 - 2007
Tele-Communications Inc. 1997 - 2000
AT&T Broadband 1996 - 1997
Jones Intercable 1990 - 1997
Skills
Public Relations, Event Planning, Media Relations, Corporate Communications, Crisis Communications, Community Relations, Special Events, Public Speaking, Social Media, Strategic Planning, Marketing Communications, Community Development, Positioning, Event Management, Press Releases, Non-profits, Community Outreach, Strategic Communications, Management, Nonprofits, Speech Writing, Video Production, Marketing, Fundraising, Digital Media, Integrated Marketing, Internal Communications, Advertising, Publicity, Marketing Strategy, Program Management, Social Media Marketing, Communication Training, Social Networking, Email Marketing, Public Affairs, Copy Editing, Copywriting, Strategic Partnerships, New Media, Newsletters, Sponsorship, Entertainment, Blogging, Content Strategy, Content Development, Brand Development, Message Development, Digital Strategy, Facebook
Education
Grambling State University 1973 — 1977
Bachelor of Arts, Journalism
UCLA's Anderson School - Certificate in Executive Leadership
Certificate in Executive Leadership, Leadership
UIC Center for Literacy July 2013 - Present
Quad County Urban League February 2013 - July 2013
Wings 2007 - 2010
Teen Parent Connection 2006 - 2007
Family Shelter Service 2004 - 2006
AT&T Broadband 1998 - 2001
Skills
Case Managment, Fundraising, PowerPoint, Microsoft Excel, HTML, Photoshop, Microsoft Office, Student Counseling, Client Counseling, 40hr Domestic Violenced..., Sexual Assault Trained, Non-profits..., Social Services, Teaching, Case Management, Group Therapy, Customer Service, Community Outreach, Program Development
Education
Dominican University 2008 — 2012
Master of Arts (MA), Social Work
National-Louis University 2006 — 2007
Bachelor of Arts (B.A.), Apllied Behavioral Science
HarteHanks June 2004 - Present
Blue Cross Blue Shield of Florida September 2002 - June 2004
Bank of America April 2001 - September 2002
AT&T Broadband March 1997 - December 2000
Hamilton Collection December 1993 - March 1997
Skills
Analytics, CRM, Direct Marketing, Direct Mail, Analysis, Customer Retention, SAS, Web Analytics, Marketing, Data Analysis, Segmentation, Database Marketing, Business Development, Data Mining, Business Strategy, Management, Integrated Marketing, Email Marketing, Customer Acquisition, Multi-channel Marketing, Lead Generation
Education
Florida Atlantic University
BBA, Marketing
University of North Florida
MBA
Comcast Cable 2003 - 2009
AT&T Broadband 2001 - 2003
AT&T Braodband 1999 - 2001
MediaOne 1997 - 1999
William Andrews 1989 - 1997
Skills
Cross-functional Team..., Administration, Management, Team Building, Marketing, Security, Telecommunications, Human Resources, Call Centers, Event Management, Employee Engagement, Fundraising, Process Improvement
Education
Emmanuel College
Bachelor of Arts, Sociology/Education
Northern Essex Community College
Certificate of Commercial Art, Graphic Art
Liberty Mutual August 2003 - Present
Greater Indiana Regional League of Soccer March 2011 - December 2012
Westfield Youth Soccer October 2009 - October 2011
Westfield Youth Soccer August 2007 - August 2008
Westfield Youth Soccer August 2006 - August 2007
Various June 1996 - September 2004
AT&T Broadband August 1998 - August 2002
ClientSoft 1994 - 1996
Skills
Quality Assurance, SDLC, Project Management, Architecture, Analysis, Testing, Training, Agile Methodologies
Education
Cornell University 1987 — 1991
Bachelor of Science, Mechanical and Aerospace Engineering
Hitachi Consulting August 2015 - Present
Dish Network December 2011 - July 2015
Mava Industries Inc 2009 - 2011
Starz Entertainment April 2007 - June 2008
Adelphia Communications June 2001 - March 2007
Commerce.TV March 2000 - June 2001
AT&T Broadband August 1983 - March 2000
Skills
Vendor Management, Start-ups, Call Centers, CRM, Cross-functional Team..., Business Analysis, Telecommunications, Program Management, VoIP, Product Management, Broadband, Strategy, Call Center, Integration, Process Improvement, Project Management, Cloud Computing, Data Center, Wireless, Troubleshooting, System Deployment, BSS, IP
Education
Fordham University
Bachelor's Degree, English
University of Denver
Master's Degree, Computer Information Systems
Keller Williams Realty, Inc. January 2014 - Present
Comcast Media Center 1999 - 2003
AT&T Broadband 1999 - 2003
Skills
IPTV, Interactive TV, VOD, Cable Television, Digital TV, Video, Television, Telecommunications
Education
Creighton University 1990 — 1994
Creative Writing
Razorsight August 2014 - Present
Accenture July 2010 - July 2014
Teksystems November 2009 - June 2010
Customer Chemistry January 2006 - March 2010
Sprint 2004 - 2008
AT&T Broadband 1998 - 2003
Skills
SAS
Education
Colorado State University 1980 — 1987
County of Ventura Public Works Agency December 2013 - Present
Good Sam Enterprises, LLC February 2004 - December 2013
Comcast Cable January 2001 - June 2003
AT&T Broadband November 1998 - December 2000
Curtco Freedom Group November 1997 - July 1998
The McGraw Hill Companies 1992 - 1997
Skills
Forecasting, Budgets, GAAP, Financial Reporting, Process Improvement, Sarbanes-Oxley Act, Analysis, Microsoft Excel, Strategic Planning, Accounting, Financial Analysis, Microsoft Office, Outlook, Internal Controls, Project Management, Management, Microsoft Word, Leadership, Finance
Education
University of California, Los Angeles 2001 — 2003
PFP, Personal Financial Planning
Golden Gate University 1993 — 1997
MBA, Finance
University of California, Santa Barbara 1986 — 1990
BA, Political Science and Communications
SLS September 2014 - Present
Alere, Inc. January 2002 - August 2014
AT&T Broadband July 2001 - March 2002
Relera Internet Centers and Solutions December 2000 - April 2001
USTMAN Technologies August 2000 - December 2000
Skills
.NET, ASP.NET, T-SQL, Database Design, Microsoft SQL Server, Web Services, Software Project..., C#, Software Development, Web Development, Requirements Analysis, Architecture, Software Engineering, Visual Studio, Software Architectural..., CVS, Git, Windows, Business Intelligence, Web Applications, jQuery, WCF, SSIS, VB.NET, HTML 5, CSS, JavaScript, TFS, SSRS, Databases, SQL Server Management..., IIS, Subversion, TeamCity, Bootstrap, Multithreading, XML, SQL, Agile Application..., Agile Methodologies
Education
Colorado State University 1986 — 1991
BS, Marketing
Colorado State University
Hoofprints In The Sand Training LLC July 2011 - Present
Arbonne International February 2007 - January 2009
Smoky HIll Vineyard March 2005 - July 2006
ICG Communications 2001 - 2004
AT&T Broadband 1999 - 2001
Cyprus Amax Minerals 1998 - 1999
Echostar 1992 - 1999
Education
Columbia College
Bachelor's degree, Business Administration and Management, General
Community College of Aurora
The Home Depot January 2015 - Present
The Home Depot September 2014 - January 2015
Smoke City October 2011 - April 2013
Military Subcontractor August 2009 - October 2011
AT&T Broadband November 2000 - November 2001
MediaOne May 1989 - November 1998
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Research, Social Media, Strategic Planning, Project Management, Windows, Outlook, Team Leadership, Account Management, Public Speaking, Team Building, Cashiering, Human Resources
Education
Eastern Michigan University 1983 — 1984
Vocal Music Education
Saline High School 1979 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
S.W. Anderson Company July 2012 - Present
Putman Media July 2002 - April 2012
RR Donnelley 2002 - 2002
AT&T Broadband 1998 - 2001
NetDox, Inc. 1997 - 1998
GATX Terminals Corporation 1991 - 1997
KPMG Peat Marwick 1988 - 1991
Pacific Auto Detail 1983 - 1984
Skills
CPA, MBA - Finance, Budgeting, Excel, Word, Strategic Planning, Forecasting, Cash Flow Forecasting, PowerPoint, Month End Close, General Ledger..., Treasury Management, Accounts Payable, Accounts Receivable, ADP Payroll, Accounting, Financial Reporting, Financial Analysis, Audit, General Ledger, Variance Analysis, Account Reconciliation, Fixed Assets, GAAP, Reconciliation, Journal Entries, Cash Flow, Great Plains, Cash Management, Balance, Financial Accounting, Revenue Recognition, Reconciliations, Quickbooks, Internal Controls, Consolidation, Accruals, US GAAP, Invoicing, Budget Analysis, Auditing, Financial Control, Financial Planning, Billing, Capital Budgeting, Internal Audit, Spreadsheets, Financial Modeling, ADP
Education
DePaul University
MBA, Finance, 3.7 out of 4.0
Northern Illinois University
Bachelor of Science, Accounting
University of Illinois at Urbana-Champaign
CPA, Accounting, Passed first sitting
AccuCode contractorStorageTek1999 - 2001
AT&T Broadband 1900 - 1901
Skills
C#, JavaScript, Agile Methodologies, Web Services, Java Enterprise Edition, .NET
Education
Colorado State University 1990 — 1995
bs, Civil Engineering
Comcast June 2009 - Present
Comcast September 2008 - June 2009
Comcast September 2004 - September 2008
Comcast December 2003 - September 2004
Comcast November 2001 - December 2003
AT&T Broadband January 2001 - November 2001
McDonalds 1996 - 2001
Education
Oakton Community College 2010 — 2011
Cisco Networking Academy, CCNA
Computer Learning Center 1999 — 2000
Certificate, ITNSA
College of DuPage 1997 — 1999
A.A.S in CIT Program, Computer Networking
Joliet Catholic Academy 1993 — 1997
Baker Installations COOBaker Installations2002 - Present
AT&T Broadband 2000 - 2002
AT&T Broadband Business Services 2000 - 2002
TCI/AT&T Broadband 1999 - 2001
TCI 1984 - 2000
Tele-Communications, Inc. 1992 - 1999
Education
Duquesne University 1965 — 1969
BSBA, Business Administration
Apex Systems September 2014 - Present
Dell June 2013 - September 2014
TeleCommunication Systems, Inc. March 2013 - June 2013
Comcast Cable January 2002 - November 2009
AT&T Broadband April 2000 - January 2002
TCI Cable June 1998 - April 2000
Skills
Troubleshooting, Cisco Technologies, Servers, Switches, Routers, Customer Service, Highly detail oriented, Exceptional Listener, Exceptional Communicator, Exceptional organization, Problem Solving, Adaptability, Learning Quickly, Network Administration, Cisco Certified, Cisco IOS, Cisco Routers, Cisco Routing &..., IT Management, IT Operations, Project Planning, Project Management, Vendor Management, LAN-WAN, WLAN, Ethernet, Hardware, Operating Systems
Education
Everett Community College
Associates of Arts
MBC Group, Inc March 2010 - Present
Illinois Springs Group January 2005 - Present
Advanced Information & Technology Institute August 2003 - September 2004
Symtek Telecom Inc January 2001 - July 2003
AT&T Broadband May 1997 - January 2001
AT&T Broadband 1997 - 2001
Skills
Mergers, Finance, Business Valuation, Strategic Planning, Accounting, Change Management, Managerial Finance, Financial Analysis, Negotiation, Business Planning, Management Consulting, Business Strategy, Budgets, Strategic Financial..., Forecasting, Financial Reporting, Project Planning, New Business Development, Investments, Auditing, Mergers & Acquisitions, Analysis, Corporate Finance, Business Development, Management, Operations Management, CRM, Telecommunications, Start-ups, Human Resources, Executive Management, Strategy, Leadership, Variance Analysis, Risk Management, Entrepreneurship, Valuation
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1995 — 1997
MBA, Finance & Operations Management
SAP America, Inc November 2004 - Present
SAP SI America, Inc March 2002 - November 2004
AT&T Broadband February 2001 - March 2002
Sapient January 1999 - March 2001
Staples, Inc 1996 - 1999
Skills
Talent Acquisition, Talent Management, HRIS, Recruiting, Human Resources, Workforce Planning, Employee Relations
Education
Northeastern University 1995 — 1996
M.S., Human Resources
Florida State University
B.S.
Retired Safety Manager April 2012 - Present
Comcast Cable March 2006 - April 2012
Safety Makes Sense 2003 - 2006
AT&T Broadband 2000 - 2003
San Francisco Chronicle 1996 - 2000
Skills
Telecommunications, Process Improvement, Training, Operations Management, Team Building, Coaching
Education
Diablo Valley College
ACI 2006 - 2008
Cablevision 2003 - 2005
AT&T Broadband 2000 - 2002
Telecommunications Inc. 1983 - 2002
Education
Edinboro University of Pennsylvania 1980 — 1983
Bachelors, Cinematography and Communications
Comcast September 2014 - Present
Comcast November 2003 - September 2014
AT&T Broadband December 1999 - November 2003
AT&T Broadband June 1995 - December 1999
TCI Cablevision January 1989 - May 1995
US Army August 1979 - December 1988
Skills
HFC, DOCSIS, Cable Modems, Broadband, Cable Television, VOD, Cabling, Telephony, Fiber Optics, Optical Fiber, Telecommunications, VoIP, Cables, DWDM, Computer Network..., Ethernet, T1, IPTV, Troubleshooting, IP, Wireless, RF, Routers, Provisioning, LAN-WAN, Network Design, Network Engineering, Switches, Metro Ethernet, Transmission, MPEG, MPLS, QoS, Satellite, SNMP, WAN, Satellite Communications, Satellite TV, Wireless Networking, Digital Video, Digital TV, Set Top Box, TCP/IP, Microwave
Education
DeVry University 2006 — 2009
Bachelor's Degree, Technical Management, 3.6
National Cable Television Institute 2004 — 2004
Certificate Of Recognition, Certified Master Technician
National Cable Television Institute 1999 — 2000
Certificate Of Graduation, Effective Supervision Course, A
National Cable Television Institute 1995 — 1996
Certificate Of Graduation, Fiber Optic Technician Course, B
National Cable Television Institute 1994 — 1995
Certificate Of Graduation, Advance Technician Course
National Cable Television Institute 1993 — 1993
Certificate Of Graduation, System Technician Course, B
Heald Institute Of Technology 1991 — 1992
Associate's Degree, Electronics Technology, 3.7
National Cable Television Institute 1990 — 1991
Certificate Of Graduation, Service Technician Course, B
National Cable Television Institute 1990 — 1990
Certificate Of Graduation, Installer Technician Course, B
National Cable Television Institute 1989 — 1989
Certificate Of Graduation, Installer Course, B
Colorado Mountain College 2011 - Present
Colorado Christian University November 2008 - Present
Colorado Mountain College April 2012 - July 2014
Capco Tile and Stone 2010 - 2012
Colorado Christian University December 2007 - May 2010
Logos Bookstore November 2002 - December 2007
AT&T Broadband August 2001 - November 2002
AT&T 2000 - 2002
360 Communications July 2000 - June 2001
Rhythms NetConnections June 1999 - July 2000
Skills
Six Sigma, Curriculum Design, E-Learning, Curriculum Development, Adult Education, Instructional Design, Leadership Development, Teaching, Training, Higher Education, Management, Project Management, Distance Learning, Entrepreneurship, Leadership, Team Building, Public Speaking
Education
Colorado Christian University 2008 — 2010
M.A. Curriculum & Instruction, Certificates in Online Instruction & Online Curriculum Development
Central Missouri State University 1985 — 1988
MBA
Missouri State University 1980 — 1984
BS, Management, Marketing
Sand Cherry Associates 2001 - Present
AT&T Broadband 1999 - 2000
MediaOne 1998 - 1999
U S WEST 1997 - 1998
Skills
Business Development, Competitive Analysis, Marketing Strategy, Management Consulting, Cross-functional Team..., Product Marketing, Product Management, Business Strategy, Marketing Research, Strategic Planning, Product Development, Marketing, Strategy, Negotiation, Project Management, New Business Development, Pricing, Market Planning, Digital Marketing, Marketing Communications
Education
Georgetown University - The McDonough School of Business 1995 — 1997
MBA, Business
Naval Postgraduate School 1986 — 1988
MA, National Security Studies
United States Air Force Academy 1977 — 1981
BS, International Affairs
Dataview Consulting, Inc July 2015 - Present
CGI September 2013 - July 2015
Colorado Governor's Office of Information Technology 2012 - March 2013
Colorado Governor's Office of Information Technology July 2009 - April 2012
Governor's Office of Information Technology 2006 - 2010
AT&T Broadband 1999 - 2001
Skills
Business Intelligence, Cloud Computing, Project Management, Program Management, ITIL, Customer Service, Business Analysis, Cross-functional Team..., Requirements Analysis, ERP, Strategic Planning, Process Improvement, IT Strategy, Change Management, Integration, Business Strategy, Vendor Management, Security, IT Management, SaaS, Disaster Recovery, Business Process..., Information Technology, SharePoint, Enterprise Architecture, Data Center, Leadership, SDLC, SAP, Business Process, Project Portfolio..., IT Service Management, Enterprise Software, PMP, IT Operations, Visio, PMO, Software Project..., Governance, Software Documentation, Solution Architecture, Software Development, Agile Project Management, CRM, Data Warehousing, Management, Consulting, Analysis, Outsourcing, Professional Services
Education
Colorado School of Mines 1982 — 1987
Mathematics, Mathematics and Geophysics
Lett Consulting, Inc. 2007 - Present
Comcast July 2003 - December 2006
AT&T Broadband January 2000 - June 2003
MediaOne 1997 - 2000
Cablevision 1989 - 1997
Skills
Coaching, Staff Development, Customer Service, Social Media Marketing, Account Management, Sales Management, Call Center, Marketing Communications, Training, Leadership, Sales, Customer Satisfaction, Recruiting, Direct Sales, Team Building, Public Speaking, Leadership Development, Strategic Planning, Solution Selling, Brand Awareness, Marketing Strategy, Program Management, Telecommunications, Project Management, Marketing, Public Relations, Business Development
Education
Olivet Nazarene University 2002 — 2004
M.B.A.
Columbia College Chicago
B.A., Liberal Arts, Concentration Broadcast Journalism and Business Adminstration
Calkins-Youngquist Financial Life Planning, L.L.C. July 2009 - Present
VSR Financial Services July 2009 - Present
HealthGrades January 2003 - April 2009
AT&T Broadband January 1997 - May 2002
US Peace Corps 1994 - 1996
Wells Fargo Bank 1990 - 1994
Skills
Investment Strategies, Asset Management, Retirement Planning, Qualified Retirement..., Long Term Care Insurance, Life Insurance, College Savings Plans, Series 7, Series 66, Financial Planning, Marketing, Investments, Finance, Wealth Management
Education
Colorado College 1984 — 1988
BS, Economics
Arapahoe High School 1981 — 1984
Comcast March 2012 - Present
Comcast 2009 - 2012
Comcast 2006 - 2009
AT&T Broadband 2001 - 2006
MediaOne 1999 - 2001
Skills
Account Management, Sales, Sales Management, Customer Retention, Cold Calling, Direct Sales, B2B, Sales Operations, Salesforce.com, Customer Satisfaction, New Business Development, Marketing Strategy, Marketing, Sales Process, Customer Service, Telecommunications, Sales Presentations, Team Building, Selling, Management, Call Centers
Education
Emmanuel College 1998 — 2002
Bachelor's Degree, Business Administration and Management, General
Merrimack College 2005 — 2005
Certification, Project Management Certificate
Hesser College 1994 — 1996
Associate's Degree, Paralegal Studies
Raytheon Intelligence and Information Systems April 2007 - Present
Raytheon Polar Services September 2003 - April 2007
AT&T Broadband July 2001 - January 2003
ASA/Raytheon Polar Services October 1999 - July 2001
Skills
Applicant Tracking..., Talent Acquisition, Deferred Compensation, Succession Planning, Technical Recruiting, Talent Management, Human Resources, Employment Law, Performance Management, Organizational..., Workforce Planning, Leadership Development, College Recruiting, Employee Relations, Onboarding, Personnel Management, Management
Education
Colorado State University 1995 — 1999
BA, Speech Communication
ATT December 2003 - Present
Comcast November 2002 - December 2003
AT&T Broadband February 2001 - November 2002
Skills
Wireless, LTE, IP, UMTS, Ethernet, Frame Relay, Telecommunications, GSM, VoIP, RF Engineering, Network Design, SIP, BGP, Routing Protocols, Cisco IOS, Cisco routers, Cisco Routing &..., Foundry switches, Acision Messaging..., Cisco ITPs for messaging, OTA, Linux System..., Unix Operating Systems, Windows Server, Netbackup, DDR, EMC Storage, STP, cisco and nortel..., vpn concentrators, channel banks, Cisco ONS 15454, OCN gear, T-Berd, Sunset test set, OTDR, UPS' Generators, -48 V plants, LTE Radios ALU and..., RCats testers, SUN servers all models, Cisco Routers, Servers, Unix
Education
DeVry University-Georgia 1989 — 1992
Comcast 2006 - Present
Comcast 2001 - 2006
AT&T Broadband 2000 - 2001
Skills
MS Office Suite, Computer Applications, Office Systems, Spreadsheets, General Administration, Organizing, General Communications, Customer Relations, Internal Communications, Highly Adaptable, Independent, Teamwork, Contracts Administration, Invoice Processing, Project Coordination, Administrative Support, Process Improvement, Business Process, Collaborative Working, Customer Service, Contract Management, Administrative Work, Management, Microsoft Office, Wireless, Call Centers, Vendor Management, Administrative..., Broadband, Telecommunications, VoIP, Team Leadership, Account Management, Troubleshooting, Telephony
Education
Portland Community College 2006 — 2012
Associate of Science (AS), Computer Applications
Eastern Oregon University
Industrial and Organizational Psychology
Provident Credit Union July 2010 - Present
Blue Shield of California May 2008 - July 2010
Greater Bay Bank September 2001 - April 2008
AT&T Broadband November 1998 - July 2001
Washington Mutual Bank April 1992 - November 1998
Westamerica Bank September 1991 - April 1992
Citibank May 1984 - August 1991
Skills
Process Improvement, Banking, Strategic Planning, Vendor Management, Risk Management, Call Center, Customer Service, Change Management, Loans, Microsoft Excel, Call Centers, Human Resources, Team Building, Training, Leadership, Sales, Management
Education
San Francisco State University 1983 — 1988
MBA, Business Administration
Sacramento State University 1981 — 1983
Bachelor of Science (B.S.), Business Administration
College of San Mateo 1979 — 1981
Associate in Arts
Shuffle Master December 2010 - Present
2008 Comcast Corporation July 2008 - June 2010
Oct 2007 Mitsubishi Motors September 2007 - July 2008
Boyd Gaming Corporation August 2002 - September 2007
AT&T Broadband 1999 - 2002
Skills
Accounting
Education
Fairleigh Dickinson University
BS, Accounting
University of Phoenix
MBA, Business Administration
Culligan of Denver October 2011 - Present
Culligan International January 2009 - October 2011
AT&T Broadband November 2002 - April 2005
TCI Cable November 1996 - October 2002
Education
Colorado State University 1986 — 1989
Bachelors, Communications
Ask.com September 2008 - Present
Multi-Systems Inc. 2007 - 2008
Bank of America 2005 - 2007
Multi-Systems Inc. 2003 - 2005
Bank of America 2002 - 2003
At&T Broadband 2001 - 2002
Robert Half Technology 1999 - 2001
Xperts, Inc. 1998 - 1999
Honeywell Technology Solutions, Inc. 1990 - 1993
Skills
Data Center, Vendor Management, Troubleshooting, Networking, Disaster Recovery, Computer Hardware, Testing, Servers, System Administration, Windows Server, Network Administration, Microsoft SQL Server, Windows, Software Documentation, IT Operations, Integration, TCP/IP, DHCP, DNS, SQL
Education
Glendale Community College 1990 — 1992
Industrial Electronics Technology/Technician
Apollo High School 1981 — 1985
MarkWest Energy Partners April 2014 - Present
Tool King November 2012 - November 2013
The Home Depot 2006 - 2012
Noel-Levitz 2004 - 2006
Self Employed 2001 - 2004
Sadler & Dorchester 1999 - 2001
AT&T Broadband 1997 - 1999
Encore Media 1995 - 1997
Skills
Customer Service, Strategic Planning, Marketing Strategy, Telecommunications, Team Building, Microsoft Office, Process Improvement, Leadership, Customer Satisfaction, Marketing, Microsoft Excel, Sales, Forecasting, New Business Development, Outstanding..., Account Management, Project Management, Trade Shows, Inventory Management, Operations Management, Public Speaking, Advertising, Team Leadership, Strategy, Marketing Communications, B2B, Competitive Analysis, Product Management, Event Planning
Education
University of Denver - Daniels College of Business 1994 — 1996
Marketing, Business Administration
Community College of Aurora 1988 — 1990
general business
Charter Communications November 2013 - Present
Charter Communications February 2013 - November 2013
Comcast Cable Communications Inc November 2011 - July 2012
Comcast Cable Communications Inc July 2010 - November 2011
Comcast Cable Communications Inc July 2007 - July 2010
Comcast Cable Communications Inc September 2005 - July 2007
Comcast Cable Communications Inc October 2002 - September 2005
ATT Broadband 2000 - 2002
Marsh & McLennan Companies, Inc. 1999 - 2000
Skills
General Ledger, Corporate Finance, Financial Reporting, Forecasting, Accruals, Budgeting, Compensation, Excel, Financial Analysis, Microsoft Office, Oracle, Accounting, Financial Accounting, Management Accounting, P&L Responsibility, Full P&L Responsibility, P&L Analysis, Operating Budgets, Department Budgeting, Budget Process, Callidus, Essbase, Telecommunications, Telecom Expense..., Microsoft Excel, Account Reconciliation, Access, Finance, Budgets, Financial Forecasting, Invoicing, Auditing, Process Improvement, Variance Analysis, Leadership, Management, Capital Budgeting, Journal Entries, Sarbanes-Oxley Act, Cross-functional Team..., Analysis, Vendor Management, Project Management, Account Management
Education
Colorado State University 1995 — 1999
BS
Project Resources Group, Inc. February 2011 - Present
Project Resources Group (PRG) 2007 - September 2011
Steamboat Grand Hotel 2002 - 2005
AT&T Broadband 2000 - 2002
MediaOne Group 1997 - 2000
Skills
Telecommunications, Operations Management, Project Management, Customer Service, Business Process..., Auditing, Team Building, Process Improvement, Program Management, Internal Controls, Project Planning, Budgets, Leadership, Management Consulting, Wireless
Education
Colorado State University 1991 — 1995
BS BA, Finance / Accounting
DIRECTV March 2012 - Present
DIRECTV July 2010 - March 2012
Comcast May 2003 - July 2010
AT&T Broadband 2000 - 2002
MediaOne 1997 - 1999
US West May 1996 - May 1997
Skills
Marketing Communications, Digital Media, Direct Marketing, Integrated Marketing, Strategic Partnerships
Education
Colorado State University 1993 — 1997
Journalism
Listed with Elwood Staffing Services, Inc. July 2015 - Present
Nabors Completion & Production Services April 2014 - January 2015
Home January 2010 - April 2014
Medical Simulation Corp. June 2006 - January 2010
US Army May 2005 - May 2006
AT&T Broadband October 2000 - February 2003
Sprint PCS September 1998 - October 2000
Skills
Military, Security Clearance, Military Operations, DoD, Microsoft Office, Military Experience, Command, Leadership, Program Management, Operational Planning, Army, Team Leadership, Electronics, Mechanics, Testing, Computer Proficiency, Inventory Management
Education
Grantham University 2015 — 2017
Associate's degree, Computers and Electronics, 4.0
Comcast July 2012 - June 2013
Comcast May 2000 - February 2010
AT&T Broadband April 1996 - May 2000
Continental Cablevision January 1992 - April 1996
Skills
SAP, PeopleSoft, Windows 7, Microsoft Office 2007, Microsoft Windows 98, TCS Scheduling System, Administrative Support, Reporting & Analysis, Customer Relations, Database Administration, Organizing, Purchasing, Telecommunications, Team Management, Customer Service, Scheduling, Office Management, Outlook, Administrative..., Call Centers, Process Scheduler
Education
College of DuPage 1992 — 1996
AA, Business Administration
Comcast November 2002 - October 2003
AT&T Broadband September 2002 - November 2002
Qwest July 1996 - July 2002
U S WEST May 1990 - August 1996
US West Service Link April 1988 - May 1990
AT&T July 1986 - April 1988
Northwestern Bell Telephone Company May 1980 - July 1986
Northwestern Bell Telephone Company May 1974 - May 1980
Gesch Construction May 1972 - January 1974
Education
Bellcore Technical 1991 — 1991
Data in the network services
Ridgewater College 1969 — 1971
Associates, Accounting
Willmar High School
Diploma
Dakota County Technical College
Telecommunications & Computer technologies
Hennepin Technical College
Telecommunications & Computer technologies
Office Depot June 2006 - Present
AT&T Broadband April 1998 - February 2006
Skills
Project Management, Team Building, Leadership, Inventory Management, Customer Service, Process Improvement
Education
College of DuPage 1980 — 1982
Electronics and R.F. Technology, A
Presbyterian Healthcare Services September 2013 - Present
Dignity Health September 2012 - July 2013
CHRISTUS St. Vincent Regional Medical Center April 2006 - August 2012
Presbyterian Healthcare Services October 2003 - April 2006
AT&T Broadband 1999 - 2002
Swedish Medical Center 1989 - 1999
Skills
Cerner Rad Net, Horizon Radiology, Horizon Cardiology, EMR, Healthcare, Healthcare IT, EHR, Healthcare Information..., McKesson, PACS, Cardio PACS, Cerner, Radiology, Medical Terminology, Active Directory, Patient Safety, ACLS, HIPAA, Troubleshooting, RIS, CPOE, Software Documentation, HL7, Team Building, Revenue Cycle, Informatics, Cardiology, Process Improvement, DICOM, Healthcare Management, Ambulatory, Medical Billing, Healthcare Consulting, Health Information..., Healthcare Industry, Software Implementation, Hospitals, Inpatient, Practice Management, Documentations, Visio, Crystal Reports, Physicians, GoLive, Nursing, Medical Imaging, IHE, Clinical Research, Systems Analysis, Medical Technology
Education
Colorado Technical University 2004 — 2006
Master of Science, Information Systems Management
De Vry Institute of Technology 1999 — 2001
Bachelor of Science, Telecommunications
Ameristar Casino February 2005 - Present
Telecommunications Group and Fiber Optics of Colorado January 2001 - February 2005
AT&T Broadband January 1996 - January 2001
Comcast International January 1995 - January 1996
Cable Engineering Inc / TCS / Rocky Mountain Fiber January 1991 - January 1995
American Television and Communications April 1984 - January 1991
Jones Intercable April 1983 - April 1984
Skills
Networking, Fiber Optics
Education
Dakota County Technical College 1981 — 1983
Occupational Proficiency, Cable Television, 2 Year Degree
Comcast Cable January 2010 - November 2012
Randstad Mountain View California June 2010 - November 2010
Ladies Giardino Fresh Baked August 2009 - June 2010
Comcast Cable January 2008 - January 2009
Comcast Cable January 2007 - January 2008
Comcast Cable January 2005 - January 2008
Comcast Cable January 2003 - January 2005
AT&T Broadband January 2000 - January 2003
LYONS RESTAURANT January 1997 - January 1999
Skills
Training, Coaching, Customer Service, Team Leadership, Broadband, Troubleshooting, Telephony, Customer Retention, Call Center, Telecommunications, Customer Satisfaction, Customer Experience, Team Building, Process Improvement, Workforce Management, Time Management, Performance Management, Sales Management, Provisioning, Customer Support, Management, Cross-functional Team..., IP, Vendor Management, Operations Management, Avaya, Computer Network..., VoIP, Fiber Optics, Leadership, Call Center Development, Wireless, Technical Support, Sales, DOCSIS, T1, Routers, Cabling, Call Centers
Education
DeVry University 2010 — 2014
Comcast Cable December 2001 - 2013
At&t Broadband December 1998 - November 2001
Tele Communication Incorporated February 1991 - September 2001
Skills
Installing, configuring..., Telecommunications, VoIP, IP, Telephony, Wireless, Ethernet, Broadband, Optical Fiber
Education
Dawson College 1981 — 1983
St Pius X 1973 — 1978
Comcast February 2013 - Present
Level 3 Communications October 2006 - August 2012
Comcast July 2006 - October 2006
Level 3 Communications October 2005 - July 2006
AT&T Broadband December 1997 - November 2002
Skills
Granite, Xng Granite, Xpercom Granite, Amdocs Clarify, Aurora Remedy, Broadsoft, Broadworks, Neustar, OrderPath, Local Routing Number, LRN, Ciena, Alcatel, Sonus, Titan, DWDM, PBX, SIP, Leadership, Team Leadership, Technical Leadership, Management, Project Management, Operations Management, Time Management, Supervisory Skills, Troubleshooting, Network Troubleshooting, BMC Remedy Ticketing..., BMC Remedy AR System, Provisioning, Network Provisioning, Engineering, Planning, Project Planning, Diameter, 3GPP, IP Multimedia Subsystem, IMS, T1, DS3, OC3, LAN-WAN, Circuit Facility..., CFA
Education
Regis University 2014 — 2016
Bachelor’s Degree, Business Technology Management
Front Range Community College 2010 — 2013
Certificate, Legal Assistant/Paralegal
Skadron College 1991 — 1992
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician