AT&T Broadband
Industry: Cable company
DescriptionAT&T Broadband was AT&T's cable operations, which were composed of the assets of TCI and MediaOne, Prime Cable, as well as two Comcast cable systems AT&T acquired later in a system swap. Formed in 1999 as AT&T Digital Cable, it was the largest provider of cable television services. Headquarters: Englewood, Colorado, United States Founded: 1999 Successor: Comcast Acquisition date: 2001 Parent organizations: Comcast, AT&T Corporation
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AT&T Broadband Employees
Second Home Real Estate July 2012 - Present
Gulf Breeze Real Estate November 2008 - July 2012
Gulf Breeze Real Estate 2008 - July 2012
Second Home Real Estate 2012 - 2012
AT&T Broadband January 1999 - September 2002
Skills
SFR, Short Sales, Real Estate, ABR, Selling, Listings, Condos, Negotiation, Contract Negotiation, Luxury, Single Family Homes, Buyer Representation, Real Estate License, Townhomes, Foreclosures, Sellers, Investment Properties, First Time Home Buyers, Seniors, Real Estate Transactions, Relocation, Referrals, Vacation Homes, HUD, New Homes, Buyers, Income Properties, Investors, Small Business, Property, Waterfront, Marketing, e-PRO, Sales, REO, Relocation Buyers, 1031 Exchanges, Real Property, New Home Sales, Move Up Buyers, Residential Homes, Entrepreneurship
Education
Malone College 1975 — 1976
Real Estate Princepals and Law
Chicago Community College
Marketing and Business
Kaiser Permanente January 2009 - Present
Molson Coors January 2007 - September 2008
Coors Brewing Company March 2003 - September 2008
MillerCoors March 2003 - September 2008
AT&T Broadband May 1992 - November 2002
AIRCOA 1984 - 1989
Skills
Performance Improvement, Training, Training Delivery, Performance Consulting, Instructional Design, E-Learning, Instructor-led Training, Performance Management, Business Process..., SAP, Oracle, Curriculum Design, Change Management, Business Process Design, Organizational..., Employee Engagement, Vendor Management, Organizational Design, Leadership Development, Organizational..., Talent Management, Coaching, Leadership, Process Improvement, Strategy, Human Resources, Team Leadership, Program Management, Employee Training, Staff Development, Outsourcing, Integration, Strategic Planning, Team Management, Workshop Facilitation, Business Strategy, ERP, Learning Management
Education
University of Colorado Denver 1997 — 2000
M.A., Information & Learning Technologies
Morehead State University
B.A., Education
AirFacts August 2006 - Present
empowerIT, Inc. March 2003 - July 2006
AT&T Broadband July 2001 - February 2003
Timebridge Technologies / Dimension Data July 1999 - May 2001
Access Data Consulting Corporation February 1997 - July 1999
Lockheed Martin November 1995 - February 1997
Berger & Company October 1992 - November 1995
Bureau of Reclamation April 1990 - October 1992
Skills
Databases, Unix, PostgreSQL, Oracle, System Administration, SQL Tuning, SQL, Database Design, ETL, Linux, Shell Scripting, Programming, PL/SQL, Perl
Education
Grove City College 1985 — 1989
B.S., Computer Systems / Physics
FutureAlign Inc March 2015 - Present
Hammersmith Management Inc. February 2013 - Present
Hammersmith Management Inc October 2011 - November 2014
Comcast February 2008 - July 2009
Comcast June 2006 - September 2008
Comcast April 2004 - June 2006
Comcast August 2001 - April 2004
AT&T Broadband October 2000 - August 2001
Skills
Project Management, Software Project..., Problem Solving, Project Planning, Project Coordination, MS Project, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Change Management, Customer Service, Customer Oriented, Document Management, Technical Documentation, Systems Analysis, Process Improvement, Accounts Payable, Bank Reconciliation, Event Planning, Office Management, SDLC, User Acceptance Testing, Visio, VoIP, Telecommunications, Testing, Technical Support, System Deployment, Troubleshooting
Education
University of Denver 1996 — 1998
Telecommunications, A
Metropolitan State University of Denver 1982 — 1984
B.S., Management
Parks College 1979 — 1980
Associates, Business Administration
Midland Lutheran College 1978 — 1979
Business
AmCheck May 2015 - Present
Supper Solutions September 2009 - March 2014
IXI Corporation May 2000 - March 2009
AT&T Broadband August 1995 - May 2000
Sprint Corporation June 1990 - August 1995
Skills
Business Analysis, Business Intelligence, SAS Programming, SQL Programming, Analytics, Data Analysis, Microsoft Excel, Microsoft Office, Process Improvement, Management, Troubleshooting, Integration
Education
Johnson County Community College
AA, General Studies
Regis University 1999 — 1999
Direct Marketing Certificate, Certified Direct Marketer
Prialto March 2015 - Present
Prialto September 2014 - Present
Prialto May 2014 - Present
HIFAN RECORDS PHILIPPINES 2008 - 2014
Microtel Global Solutions May 2007 - April 2008
Alorica Philippines December 2002 - January 2005
At&t Broadband January 2002 - November 2002
Sprint PCS and Broadband December 2000 - July 2001
Skills
Social Media Marketing, Marketing Management, Brand Awareness, Project Management, Music Industry, Video Production, Music Production, Recruitment Advertising, BPO, Event Producing, Sales Management, Business Development, Start-ups, Management, Brand Development, Event Production, Marketing Strategy, Sales, Training, Microsoft Office, Team Building, Event Management
Education
Heald College-Hayward 2000 — 2002
Associate's degree in Computer Science and Business Management, Computer and Information Sciences and Support Services
Del La Salle University
I.B.P. February 2012 - Present
Cavo Broadband Communications LLC December 2011 - February 2012
Frontline Communications August 2009 - December 2011
PirTano Construction Company, Inc. 2005 - 2009
Lionhearted Remodelling 2003 - 2005
Comcast 2001 - 2003
Comcast 2000 - 2001
AT&T Broadband 1999 - 2000
TCI 1998 - 1999
TCI 1996 - 1999
Skills
Cabling, Troubleshooting, VoIP, Telecommunications, Telephony, Customer Service, Broadband, Contract Negotiation, Networking, Team Leadership, Microsoft Excel, Microsoft Word, VOD, Cables, Ethernet, Wireless Networking, Wireless, Computer Network..., Project Management, Process Scheduler, Home Theater, LAN-WAN, Structured Cabling, CCTV, Switches, System Deployment, Microsoft Office, Strategic Planning, T1, IP, Call Center, Cisco Technologies, Customer Retention, Fiber Optics, DOCSIS, Data Center, Cable Television, Routers, Optical Fiber, Call Centers
Education
Harper College 1992 — 1996
Charter Communications September 2014 - Present
Enventis May 2012 - October 2014
Compass Consultants December 2011 - May 2012
Convergint Technologies, Inc 2008 May 2008 - June 2009
Low Voltage Contractors, Inc September 2007 - May 2008
Unified Theory, Inc September 2006 - September 2007
District Energy March 2003 - September 2006
Self-employed Realtor April 2003 - June 2004
AT&T Broadband July 1999 - April 2003
T Broadband January 1999 - January 2003
Skills
AutoCAD, Construction Management, Inspection, Construction, Process Scheduler, Troubleshooting, Project Management, Engineering, CAD, Concrete, Management, Electricians, Testing, Project Planning, MS Project, Microsoft Project, Telecommunications, VoIP
Education
Minneapolis Drafting School
Certificate, Drafting
Northwestern Electronics Institute
AA, Electronics Technology
Inver Hills College Inver
Metropolitan State University
Startouch Broadband Services August 2009 - December 2013
Great Western Communications, INC December 2008 - August 2009
XC Networks December 2006 - December 2008
Corban Networks August 2005 - December 2006
Corban Communications,Inc December 2002 - August 2005
AT&T Broadband June 1999 - December 2000
Western Telecommunications Inc. (WTCI) January 1988 - May 1999
Western Telecommunications INC December 1987 - December 1988
US Army January 1984 - December 1986
US Army January 1983 - December 1985
Skills
Wireless Broadband, Fiber Optics, Ethernet, Wireless Networking, Telecommunications, LAN Switching, Broadband, Backhaul, Circuit Analysis, Circuit Design, System Testing, HVAC, Power Generation, Tower Climbing, Industrial Safety, Customer Service, Inventory Management, Site Planning, Site Development, Project Planning, Problem Solving, Clean Technology, Wireless, Troubleshooting, Optical Fiber, T1, Networking, RF Engineering, Microwave, WiMAX, TDM, Antennas, Routers, Switches
Education
North Idaho College 2014 — 2014
CCNA, Information Technology
City Colleges of Chicago 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Telecommunications Engineering, 3.6
US ARMY Signal School 1981 — 1982
Electronics and Radio Repair, Telecommunications Technology/Technician, TOP 10 of Class
Department of the Army 1990 — 1993
Electronics Technology
Department of the Army 1989 — 1991
Satellite Communications Systems
Coeur D'Alene, Idaho 1976 — 1979
High School
Pleva Consulting LLC March 2005 - Present
Weinstein PR November 2007 - Present
JAM Media Collective August 2007 - Present
Clear PR 2010 - 2015
Clear PR 2010 - 2015
lucy activewear January 2001 - June 2005
AT&T Broadband July 2001 - February 2003
Waggener Edstrom May 1999 - January 2000
Prague International Marathon September 1996 - October 1997
Skills
Sustainability, Retail, Food, Apparel, Footwear, Design, Public Relations, Marketing Strategy, Corporate Communications, Media Relations, Management, Strategic Communications, Marketing, Integrated Marketing, Brand Development, Community Development
Education
Northwestern University 1989 — 1993
BS
Czech Management Center 1997 — 1999
MBA
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1999 — 1999
MBA
Carl Sandburg High School 1985 — 1989
High School Diploma
Empower Retirement January 2006 - Present
AT&T Broadband 1997 - 2001
Los Angeles Times 1985 - 1995
Skills
Information Architecture, Project Management, User Interface Design, XHTML, Business Requirements, InDesign, Management, Multimedia, Web Design, Web Standards, Email Marketing, Social Media Marketing, Marketing Strategy, Customer Service, Advertising, Marketing, Social Media, Strategic Planning
Education
Metropolitan State University of Denver
Comcast Cable November 2013 - Present
Dynamic September 2013 - November 2013
Comcast April 2012 - November 2012
COMCAST (Formerly AT&T Broadband and Tele-Communications, Inc.) October 1996 - November 2012
Comcast November 2008 - April 2012
AT&T Broadband November 2000 - November 2008
Tele-Communications, Inc. October 1999 - November 2000
Tele-Communications, Inc. October 1996 - October 1999
Skills
IP, Telecommunications, Provisioning, Telecommunication..., Ethernet, Cable Modems, VoIP, Technical Support, Telephony, Troubleshooting, Broadband, Wireless, Wireless Networking, QoS, Digital Telephony, Internet Telephony, Broadband Networks, BMC Remedy, Cisco VoIP, Softswitch, Call Center, MPLS, Network Engineering, Computer Network..., Fiber Optics, Software Installation, Multitasking Skills, DSL, Switches, LAN-WAN, Organization, Cable Television, Routers, Customer Experience, Cabling, Voice Mail, DOCSIS, Call Centers, T1, WAN, Leadership, Optical Fiber, Avaya, Customer Service, Networking, HFC, Unified Communications, TCP/IP, Cisco Technologies, Help Desk Support
Education
Las Positas College 1986 — 1988
Laney College 1972 — 1974
Ascendum Solutions March 2015 - Present
Project & PMO Management, Metrics & Reporting 2014 - Present
Atos 2012 - 2014
The McGraw Hill Companies 2005 - 2012
Standard & Poor's 2003 - 2005
AT&T Broadband 2001 - 2003
MediaOne (purchased by AT&T Broadband) 1998 - 2001
Catalina Marketing 1996 - 1997
Medical Imaging Network 1995 - 1996
Skills
HP PPM - HP Project &..., MS Excel Pivot Tables, MS Project, Access, Crystal Reports, PowerPoint, BMC Remedy, Visio, SharePoint, Microsoft Word, Microsoft Office, Project Portfolio..., Project Management, Program Management, Vendor Management, Process Improvement, IT Strategy, PMO, Management, Analysis, Business Process, Leadership, Databases, Training, Resource Management
Education
Northern Kentucky University
CenturyLink April 2011 - December 2014
QWEST COMMUNICATIONS CORP November 2007 - March 2011
Level 3 Communications August 2006 - July 2007
QWEST COMMUNICATIONS CORP 2003 - August 2006
AT&T Broadband January 2001 - 2002
AT&T Broadband 2000 - 2002
Skills
Strategic Partnerships, Product Marketing, Leadership, Telecommunications, Product Management, Go-to-market Strategy, Marketing, Cross-functional Team..., Sales, Solution Selling, Competitive Analysis, Vendor Management, Managed Services, SaaS, Channel, Broadband, Salesforce.com, Wireless, Direct Sales, Customer Retention, Multi-channel Marketing, Emerging Technologies, Analytics, Segmentation, Product Launch, Demand Generation, VoIP, Lead Generation, Operations Management
Education
University of Colorado at Denver 1996 — 1998
Masters, Marketing
Lewis and Clark College 1986 — 1990
Bachelor of Science, Business Administration
ReeceNichols Real Estate 2013 - Present
KBM Group 2011 - 2012
PlattForm Advertising March 2010 - September 2011
Barkley September 2005 - March 2010
Noble December 2003 - September 2005
AT&T Broadband July 1998 - December 2002
Wunderman February 1997 - July 1998
FCB Global September 1994 - February 1997
Skills
Lead Generation, Direct Marketing, Database Marketing, Loyalty Programs, Customer Retention, Account Management, Strategic Planning, Marketing Strategy, Strategy Development, Customer Engagement, Email Marketing, Direct Mail, Mobile Marketing, Relationship Marketing, CRM, Customer Acquisition, Leadership, B2B Marketing, Segmentation, Strategy, Interactive Marketing, Customer Insight, Marketing Communications, Integrated Marketing, Multi-channel Marketing, Marketing Research, Analytics, Market Research, Online Marketing, Digital Marketing, Marketing, Digital Strategy, Cross-functional Team..., Online Advertising, SEM, Social Media Marketing, Web Analytics, PPC, Media Planning, Brand Management, Brand Development, Social Media, Marketing Management, Media Buying, Advertising, Campaign Management, B2B, SEO, Interactive Advertising, Business Strategy
Education
Loyola University Chicago 1992 — 1995
MBA, Marketing
Syracuse University 1985 — 1990
BA, English
HUB International May 2011 - Present
Northwestern Mutual March 2005 - May 2011
TeleTech January 2003 - April 2004
AT&T Broadband March 2001 - January 2003
UnitedHealth Group August 1979 - March 2001
Skills
Employee Benefits...
Education
Metropolitan State University of Denver 1996 — 1999
Studies in Computer Information Systems & Management
MasTec Advanced Technologies November 2010 - Present
MasTec August 2007 - October 2010
Insight Communications September 2005 - September 2006
Charter Communications January 2004 - September 2005
AT&T Broadband January 1999 - February 2003
Telecommunications Inc. 1989 - 1999
Skills
Telecommunications, Operations Management, Call Center, Strategic Planning, Cross-functional Team..., Process Improvement, Vendor Management, Team Building, Contract Negotiation, Budgets, Program Management, Customer Satisfaction, Income Statement, Change Management, Wireless, Forecasting, Customer Experience, Team Leadership, Customer Retention, Leadership, Leadership Development, Broadband, Management, CRM, Call Centers, Strategy, Customer Service, Integration, Operational Excellence
Education
Nebraska Wesleyan University 1987 — 1991
Bachelor of Science (B.S.), Interpersonal Communications and Management
Human Resources and Change Management Consulting December 2011 - Present
Comcast Cable 2002 - November 2011
AT&T Broadband 2000 - 2002
MediaOne 1996 - 2000
Continental Cablevision 1995 - 1996
Skills
Conflict Management, Instructional Design, Change Management, Employee Relations, Employee Engagement, Coaching, Mentoring, Leadership Development, Mediation, Performance Management, HRIS, Employee Handbooks, Recruiting, Organizational..., Organizational..., Strategic Leadership, Trusted Business Partner, Strategic Partnerships, Implementer, Collaborative Leadership, Team-oriented, LinkedIn
Education
The George Washington University
Master of Arts, Education and Human Resources Development, Human Resources Management
Indiana University of Pennsylvania
Bachelor of Arts in Consumer Services
University of Richmond
Mini MBA - Foundations in Business Theory and Practices
Custom Knife Gallery of Colorado / Swedge Productions October 2002 - Present
AT&T Broadband March 2000 - October 2002
Oracle February 1996 - 2000
Skills
Systems Administration,..., Professional Drummer, Studio Engineer / Owner..., Oracle Database..., Oracle, Small Business, Successful Business..., System Administration, Unix
Education
Nova Southeastern University 1989 — 1991
Bachelor of Business Administration (BBA), Computer Technology/Computer Systems Technology
Trowel Trades Inc May 2015 - Present
M.Y. Consulting February 2013 - April 2015
Convergent Media Systems, part of Sony Solutions of America March 2003 - January 2013
AT&T Broadband 2001 - 2003
WEGENER COMMUNICATIONS May 1997 - March 2001
SYSTEM SENSOR 1994 - 1995
Skills
Facilities Management, Vendor Management, Troubleshooting, Space-planning, HVAC, Construction, Project Planning, Program Management, Project Management, Integration, Process Scheduler, Space planning, Budgets, Sustainable Facilities..., Electrician, Energy Management..., Contract Management, Operations Management, Inventory Management, Strategic Planning, Customer Service, Management, Plumbing, Preventive Maintenance, Facilities Operations, Team Building, Start-ups, Process Improvement, Leadership, Building Maintenance, Purchasing, Building Automation, Team Leadership, Data Center, Maintenance & Repair, Contract Negotiation, Contractors, Energy Management, Building Services, Corporate Real Estate, MS Project, Sustainability, Account Management, Energy Conservation, Renovation
Education
Gwinnett Technical College 2015 — 2019
Associate's Degree, Commercial Construction Management, 4.0
swyMed November 2013 - Present
GruntWorx February 2008 - November 2013
Treeline, Inc. 2008 - 2008
Tradeloop Corporation 2006 - 2007
Pro Consulting Corporation August 2005 - July 2006
Zoom Information Inc January 2004 - June 2005
Unitek Benchmark August 2001 - January 2004
AT&T Broadband May 2000 - August 2001
TKT Auto-detailing January 1990 - January 2000
Skills
Salesforce.com, Telecommunications, Cold Calling, Customer Service, Recruiting, Cross-functional Team..., CRM, Call Centers, VoIP, Sales, Lead Generation, Sales Process, Strategy, Cloud Computing, Sales Management, Management, SaaS, Networking, New Business Development, Forecasting, Account Management, Operations Management, Leadership, Marketing Strategy, Start-ups, Enterprise Software, Negotiation, Program Management, Outsourcing, Business Development, Customer Satisfaction
Education
NHTI, Concord's Community College 1988 — 1990
Business
New Hampshire Technical College
Business Management
Level 3 Communications August 2011 - Present
Vertical Leap Consulting, LLC June 2002 - December 2011
McKesson December 2008 - April 2010
Med1Online, LLC January 2007 - December 2008
Maxtor Corporation June 2005 - September 2006
Farmers Insurance Group December 2002 - June 2005
AT&T Broadband 1996 - 2002
Micro Motion 1982 - 1986
Skills
Six Sigma, DMAIC, SIPOC, Value Stream, Black Belt, Cross-functional Team..., Business Process..., Business Strategy, Value Stream Mapping, Leadership, Management, Project Management, Vendor Management, ERP, CRM, Program Management, Forecasting, Sales, Financial Analysis, Product Management, Operations Management, Telecommunications, Call Centers, Strategy, Process Improvement, Strategic Planning, Sales Operations, Business Analysis
Education
Villanova University 2010 — 2011
Professional Certification, Lean Six Sigma Master Black Belt
Customer Operations Performance Center (COPC 1999 — 1999
Registered Coordinator, COPC Standards - Contact Centers & Outsourcing
Purdue University 1998 — 1998
The Center for Customer Driven Quality (CCDQ); Seattle, WA, Contact Center Management
Metropolitan State University of Denver 1981 — 1982
BA, Finance / Marketing
University of Colorado Boulder 1977 — 1981
N/A, Arts & Sciences
Wilsher Consulting January 2010 - Present
Wilsher Consulting LLC November 2012 - October 2013
Avtex Solutions, LLC May 2007 - December 2011
Insight Communications February 2005 - November 2006
Mediacom Communications Corp November 2001 - February 2005
Mediacom 2001 - 2005
ClearSource February 2000 - November 2001
MediaOne January 1992 - January 2000
AT&T Broadband 1992 - 2000
Continental Cablevision January 1991 - August 1991
Skills
Call Center, Packaging, Service Operations, Material Handling, Securities, Customer Satisfaction, Forecasting, Performance Management, Scheduling, Customer Service, Customer Relations, Operations Management, Team Building, Process Improvement, Strategic Planning, Sales Management, Budgeting, Problem Solving, Telecommunications, Coaching, Account Management, Business Analysis, Microsoft Office, Product Management, Team Leadership, Change Management, Negotiation, Contract Negotiation, Mentoring, Product Development, Cross-functional Team..., Process Engineering, Administration, PowerPoint, Planning, Customer Experience, Access, Vendor Management, Excel, Word, Analysis, IVR, Predictive Dialers, ACD, Workforce Management, Attendance, Metrics Definition, Mentoring Of Staff, Team Management, Business Strategy
Education
Nebraska Wesleyan University 1980 — 1983
Business
University of Nebraska-Lincoln 1974 — 1978
High School 1970 — 1973
Level 3 Communications February 2013 - Present
HF Designworks November 2006 - Present
Louisville Fire Department February 2003 - Present
Independent UX Contractor March 2012 - February 2013
Confio Software October 2011 - March 2012
Ricoh (InfoPrint Solutions) January 2007 - October 2011
HFES - Rocky Mountain Chapter January 2009 - December 2010
McKesson Provider Technologies August 2006 - December 2006
Alion Science / Micro Analysis October 2003 - August 2006
AT&T Broadband January 2001 - March 2002
Education
Institute of Design, IIT
Masters, Product Design & Research
St. Teresa High School
University of Illinois at Urbana-Champaign
B.S., Aerospace Engineering
Awareness Technologies July 2014 - Present
Learning Sciences International July 2013 - July 2014
SpectorSoft October 2002 - July 2013
AT&T Broadband January 2001 - September 2002
Dell Corporation January 2000 - December 2001
Convergys January 1998 - December 1999
Skills
Helping Companies..., Tactical and Strategic..., Process Management, Marketing ROI, SEM, SEO, PPC, B2B Lead Generation, B2C Lead Generation, Banner Ad Management, Email Marketing, Competitive Intelligence, Database Mining, Eloqua, SalesForce Reporting, Web Marketing and Sales..., Sales Department..., Sales Team Management, Helping Clients Succeed, Advertising, Lead Generation, Strategic Planning, Salesforce.com, Online Marketing, CRM, Analysis, Account Management, Sales Management, Google Adwords, E-commerce, Web Analytics, Digital Marketing, Organic Search, Analytics, Social Media Marketing, Landing Page..., Marketing, Demand Generation, Enterprise Software, Sales Enablement, SaaS, Sales Process, Data Mining, Software Industry, B2B, Marketing Automation, Go-to-market Strategy, Leadership, Management, Sales
Education
MEC 2007 — 2007
Landing Page Optimization, Search Marketing
Indian River State College
The Therapist Group at Maria Droste Counseling Center May 2008 - Present
Maria Droste Counseling Center 2008 - Present
Maria Droste Counseling Center 2008 - 2011
MDS Counseling August 2007 - April 2010
AT&T Broadband, Media One, US WEST, Southwestern Bell July 1966 - August 2001
ATT Broadband 1998 - 2001
MediaOne/Continental Cablevision 1995 - 2000
Skills
Psychotherapy, Therapists, Mental Health, Family Therapy, Mindfulness, Self-esteem, Counseling Psychology, Somatic Psychology, Life Transitions, Psychology, Play Therapy, Mental Health Counseling, Treatment, DBT, Group Therapy, Clinical Supervision, CBT, Behavioral Health, Motivational..., Grief Counseling, Adolescents
Education
Naropa University 2005 — 2008
Master's of Transpersonal Counseling, Psychological Counseling
University of Denver 1995 — 1999
Bachelor of Business Administration, Business
Frontier Communications May 2014 - Present
Wave Broadband February 2013 - May 2014
Burro Flats Fire and EMS May 2010 - February 2013
Baja Broadband November 2007 - February 2013
SCTE Cascade Range Chapter August 2006 - November 2007
Bend Broadband 2004 - 2007
Willamette Broadband August 2002 - December 2004
AT&T Broadband July 2000 - July 2002
Charter Communications February 1995 - July 2000
Skills
Construction, Broadband, Telecommunications, VoIP, Optical Fiber, Management, DOCSIS, Start-ups, Fiber Optics, Technical Operations, Co-location, VOD, CMTS, Wireless, DSL, Network Design, MPLS, FTTx, SIP, WAN, Networking, Troubleshooting, Network Architecture, T1, Internet Services, Routers, WiFi, Wireless Networking, Cisco Technologies, Routing, Cable Modems, Computer Network..., DWDM, LAN-WAN, IP, RF, Network Engineering, IPTV, Telephony, Provisioning, Cabling, Ethernet, TCP/IP, Cable Television, Call Centers, Metro Ethernet, Switches, Cables, Vendor Management, HFC
Education
Jones International University 2000 — 2007
NCTI Courses
SCTE 2006 — 2006
BPS, Broadband Premise Specialist
Ameristar Casinos, Inc. July 2013 - May 2014
Mardi Gras - Affinity Gaming November 2012 - July 2013
Golden Mardi Gras - Golden Gaming March 2010 - October 2012
Fitzgeralds Casino March 2009 - March 2010
Level 3 Communications January 2006 - June 2008
Adelphia Communications June 2004 - November 2005
AT&T Broadband October 2000 - February 2003
U S WEST (Qwest) May 1978 - October 2000
Skills
Product Development, Management Consulting, Billing, Process Improvement, Strategic Planning, Customer Service, Planning, Contract Negotiation, Budgeting, Market Analysis, Telecommunications, Operations Management, Budgets, Project Management, Leadership, Product Management, Management, Training, Business Analysis, Financial Reporting, Strategy, Invoicing, Casino, Change Management, Accounting, Project Planning, Financial Analysis
Education
University of Colorado at Denver
Master of Business Administration (M.B.A.)
Metropolitan State University of Denver
BS
Yale University Careers April 2015 - Present
Yale: University Properties/Office of New Haven & State Affairs March 2008 - April 2015
LIN Media April 2001 - March 2007
AT&T Broadband January 2000 - April 2001
Skills
Microsoft Office, Social Media, Budgets, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Editing, Negotiation, Leadership, Strategic Planning, Public Speaking, Customer Service, Management, Marketing, Social Networking, Training, Event Planning, Fundraising, Leadership Development, Social Media Marketing, Analysis
Education
Kennedy Western University 2007 — 2009
Bachelor of Science, Business Administration/Finance
Quinnipiac University - School of Business
Accounting and Finance
Comcast September 2005 - Present
AT&T Broadband April 1997 - September 2005
Skills
Troubleshooting, Telecommunications, Vendor Management, Networking, Technical Support, Team Leadership, IP, Wireless, Call Centers, Leadership, Computer Network..., Process Improvement, Integration, Security
Education
Middlesex Community College
Associate of Science (A.S.), Human Services
Cynosure, Inc. June 2013 - December 2013
Palomar Medical Technologies, Inc. February 2013 - June 2013
Palomar Medical Technologies, Inc. July 2007 - February 2013
Boston Scientific Corporation February 2005 - April 2007
Endurance International Group August 2003 - November 2004
Comcast June 2002 - February 2003
AT&T Broadband April 1999 - June 2002
MediaOne November 1998 - April 1999
New England Business Service April 1996 - August 1998
Skills
Marketing, Marketing Management, Marketing Communications, Analysis, Integrated Marketing..., Lead Generation, Lead Nurturing, Brand Management, Direct Marketing, Email Marketing, Web Marketing, SEM, Advertising, Online Advertising, Public Relations, Mobile Applications, Project Management, Marketing Automation, Video Production, Multimedia, Event Management, Social Networking, Product Launch, Product Marketing, Competitive Analysis, Cross-functional Team..., Budget Process, Public Speaking, Vendor Management, Proposal Generation, User Interface Design, Web Design, Branding & Identity, Web Analytics, Database Marketing, Corporate Branding, SEO, Social Media, Social Media Marketing, Online Marketing, Digital Marketing, Creative Direction, Presentation Coaching, Presentations, Direct Mail, Marketing Strategy, Brand Development, Strategy, Integrated Marketing, Sales
Education
Northeastern University
North Middlesex Regional High School
ISS Institutional Shareholder Services June 2014 - April 2015
. January 2013 - June 2014
Alliance for Women in Media (formerly American Women in Radio & Television) February 2010 - December 2013
National Cable & Telecommunications Association April 2006 - 2012
National Cable & Telecommunications Association April 2004 - 2012
AT&T Broadband 1999 - 2002
U.S. Department of Commerce 1993 - 1994
Skills
Strategic Planning, Telecommunications, Social Media, Program Management, Media Relations, Digital Media, Management, Team Building, Marketing Communications, Leadership, Vendor Management, Strategic Partnerships, Contract Negotiation, IT Strategy, Public Relations, Team Leadership, Strategy, Research, Building Relationships, Event Planning, Business Analysis, User Experience, Online Marketing, Integrated Marketing, Negotiation, Service Delivery..., Digital Strategy, Online Advertising, Business Strategy, Marketing, Marketing Strategy, E-commerce, New Media, Product Development, Project Management, Social Media Marketing, ERP, Epicor ERP, Salesforce, SharePoint, JIRA
Education
Indiana University Bloomington 1997 — 2005
MA, Telecommunications New Media: Schools of Computer Science & Fine Arts
University of California, Los Angeles 1991 — 1996
BA, Political Science: International Relations
Université Paris Sorbonne (Paris IV) 1994 — 1994
Stanford University 1990 — 1990
Comcast June 2003 - October 2012
Comcast 1999 - 2012
AT&T Broadband June 2000 - June 2003
AT&T Broadband June 1999 - June 2000
Kaiser Permanente September 1996 - June 1999
Anchor Glass Container Antioch June 1988 - June 1999
Education
Los Medanos College 1992 — 1994
Business, Computer Systems Networking and Telecommunications
Antioch High School 1985 — 1988
Diploma, General Studies
Phoenix Multisport/Non-Profit October 2007 - Present
KPA LLC February 2008 - September 2011
PAR February 2007 - October 2007
AT&T Broadband January 2000 - October 2004
Merrill Lynch March 1998 - September 1999
Innovative Services April 1996 - February 1998
Cincinnati Bell March 1979 - October 1990
Skills
Automotive, Problem Solving, Microsoft Office, Customer Service, PowerPoint, EPA, Outlook, Documentation, Customer Relations, Windows, MS Project, Process Improvement, Team Building, EHS, Environmental Compliance, Environmental, Forecasting, Product Management, Hazardous Materials, Operations Management, Permitting, Hazardous Waste..., Excel, Word, Research
Education
Northern Kentucky University 1990 — 1992
Communications/ Psychology
Naropa University
Extended Studies
Ohio University
Communication/English Literature
Assurant 2011 - 2015
Cox Communications (Cox Media Division) 2006 - 2010
Cox Communications 2001 - 2006
AT&T Broadband 1997 - 2000
MediaOne 1994 - 1997
Sikorsky Aircraft 1992 - 1994
Otis Elevator Company 1989 - 1992
Cigna 1987 - 1989
Skills
Change Management, Leadership, Strategy, Process Improvement, Workforce Planning, Project Management, Program Management, Organizational..., Succession Planning, Employee Engagement, Business Strategy, Business Analysis, Onboarding, Human Resources, Budgets, Cross-functional Team..., Recruiting, Talent Management, Mentoring, Employee Relations, HRIS, Employee Benefits, Performance Management, Organizational..., Analysis, Business Planning, Business Process, Business Process..., Coaching, College Recruiting, Deferred Compensation, Enterprise Software, Executive Coaching, Executive Management, Integration, Internal Communications, Labor Relations, Management, Management Consulting, Mergers, Organizational Design, Personnel Management, Strategic Planning, Team Building, Training, Vendor Management, Outsourcing, Talent Acquisition, Leadership Development, Temporary Placement
Education
University of Virginia - Darden Graduate School of Business Administration
Master of Business Administration (MBA), Business Administration and Management, General
Hampton University
B.S., Finance
Howard High School
College Prep
Haemonetics August 2011 - Present
FedEx June 2005 - September 2011
Data Tech July 2003 - July 2003
Ozark Electronics Repair Inc February 2003 - April 2003
AT&T Broadband February 2001 - May 2001
Skills
Objective-C, iOS, C++, Software Engineering, iPhone Application..., .NET Compact Framework, C#, Windows Mobile, Mobile Technology, Mobile Applications, PHP, HTML, JavaScript, jQuery, CSS, Microsoft Certified..., CompTIA A+ Certification
Education
John Brown University 2001 — 2005
Bachelor of Science, Digital Media, Computer Science
Daily Journal, Small Newspaper Group July 2010 - Present
Michigan State University August 2008 - Present
Vanderbilt University June 2006 - Present
Lana Brown Communications Consulting 2005 - Present
Museum of Broadcast Communications 1997 - 2006
Bradley-Bourbonnais Community High School District 307 1972 - 2004
AT&T Broadband 1997 - 2003
Bradley-Bourbonnais Community High School District 307 1984 - 1998
Skills
Team Building, Speech Writing, Voice Over, Freelance Writing, Corporate Communications, Strategic Communications, Community Outreach, Marketing Communications, Public Speaking, Higher Education, Curriculum Design, Events, Grant Writing, Innovation, Journalism, Keynote, K-12, Leadership, Non-profits, Theatre, Writing, Youth Development, Nonprofits
Education
Northwestern University
M.Ed., Education
Illinois Wesleyan University
Bachelor of Fine Arts (BFA), Drama
Madison Communications - Schwartz Ventures April 2005 - Present
Comcast 2003 - 2005
AT&T Broadband 2001 - 2003
MediaOne 1999 - 2001
Skills
HFC, Broadband, DOCSIS, ATM networks, IP, VoIP, Fiber Optics, Ethernet, Telephony
Education
DeVry Institute of Technology 1998 — 2001
BS, Telecommunications Management
Lake Forest College 1996 — 1998
Precept Ministries November 2010 - Present
Rimell Productions January 2005 - Present
Precept Ministries International November 2010 - December 2011
Elsevier October 2009 - October 2010
Activated Marketing August 2009 - March 2010
Charter Communications 2003 - January 2009
AT&T Broadband 2000 - 2003
Tele-Communications, Inc. (TCI) 1997 - 1999
Continental Cablevision 1992 - 1997
KCLC-FM 89.1; Lindenwood University 1989 - 1993
Skills
Video Production, Screenwriting, Producing, Video, Videography, Digital Media, Broadcast, Management, Editing, Television, Documentaries, Advertising, After Effects, Video Editing, Multimedia, Marketing Communications, Social Media Marketing, B2B, Digital Marketing, Marketing Management, Creative Writing, Scripting, Web Marketing, Web Design, HTML, CSS, Non-linear Editing, Nonprofits, HD Video, Final Cut Pro, Social Media, Editorial, Sound, Radio, Photography, Post Production, Graphic Design, Avid, Camera, Corporate Communications, Web Video, Marketing, Blogging, Directing, Commercials, New Media, Copywriting, Newsletters, Email Marketing, Music
Education
Lindenwood University 1988 — 1992
Bachelor of Arts, Mass Communication
Pulse Broadband April 2013 - Present
Wide Open West, LLC/ Broadstripe, LLC September 2009 - February 2013
Broadstripe LLC December 2001 - September 2009
AT&T Broadband 1993 - 2001
Skills
Excellent Communication..., Proven Leadership Skills, Employee Relations, Call Center, Customer Satisfaction, Leadership, Coaching, Change Management, Call Centers, Management, Troubleshooting, Team Leadership, Technical Support, Process Improvement, Sales, Customer Experience, Project Management, Leadership Development, Telecommunications, Customer Retention, Telephony, Customer Service, VoIP, Outsourcing
Education
Lansing Community College 2011 — 2015
Leadership Development, Business Management
Vyve Broadband June 2013 - Present
Cablevision December 2010 - June 2013
Bresnan Communications January 2007 - December 2010
Bresnan Commincations August 2004 - December 2010
Bresnan Communications April 2003 - August 2004
AT&T Broadband January 1999 - April 2003
TCI Cablevision May 1998 - December 1998
TCI Cablevision February 1997 - May 1998
TCI Cablevision April 1994 - February 1997
Jay Jacob's May 1990 - January 1994
Skills
Call Centers, Customer Retention, Sales, Training, Recruiting, Budgets, Retail, Telecommunications, Hiring, Direct Sales, Team Building, VoIP, Sales Management, Customer Satisfaction, Forecasting, Operations Management, Team Leadership, Account Management, Customer Experience, Customer Service, Call Center, Salesforce.com, Sales Operations, Vendor Management, Selling
Education
Kennedy Western University 2000 — 2003
Business Administration
Dracut Access Television, Inc. November 2009 - Present
The Comcast Network, CN8 August 2006 - January 2009
CN8, The Comcast Network 2003 - 2009
The Comcast Network, CN8 March 2003 - August 2006
AT & T Broadband February 1999 - April 2003
AT&T Broadband October 1996 - April 1999
Skills
Broadcast, Avid, Storytelling, Producing, Journalism, Advertising, Entertainment, Video, Event Management, Blogging, HD Video, New Media, Interviews, Public Relations, Video Production, Editing, Television, Post Production, Broadcast Journalism, Politics, Digital Video, Social Networking, Sound, Marketing Communications, Budgets, Copywriting, Publishing, Voice Over, Final Cut Pro, Press Releases, Media Production, Digital Media, Radio, Film, Broadcast Television, Project Planning, Radio Broadcasting, Social Media, Publicity, Social Media Marketing, Documentaries, Videography, Magazines, Video Editing, Multimedia, Camera, Media Relations, Strategic Communications, Management, Film Production
Education
Mount Wachusett Community College
AT&T Mobility - (Contractor-Pinnacle Technical Svcs.) September 2013 - April 2014
Cox Communications 2007 - 2012
J&J Management Services September 2001 - December 2006
AT&T Broadband September 1993 - May 2001
AT&T January 1993 - May 1998
Skills
Project Management, Business Analysis, Change Management, Business Development, Strategic Planning, Product Management, Business Case, Project Portfolio..., Management Consulting, PMP, Management, Process Improvement, Quality Assurance
Education
St. Leo University 1992 — 1994
Bachelor of Arts (B.A.), Business Administration and Management, General
Mercer University
Yelp Inc. May 2014 - June 2014
Wilbur-Ellis Company June 2012 - December 2013
Comcast January 2010 - May 2012
Comcast November 2007 - December 2009
Adelphia Cable August 2003 - October 2006
AT&T Broadband June 1998 - July 2003
Mail Well Envelope December 1994 - June 1998
Butler Paper December 1985 - December 1994
Skills
Deferred Compensation, Personnel Management, Employee Relations, Benefits Administration, Performance Management, Succession Planning, Talent Management, Talent Acquisition
Education
Metropolitan State College of Denver 1986 — 1992
Bachelors, Human Resources
Integrity, All American, Cunningham Linsay, Cross County Adjusters, Repairs Unlimited October 2012 - Present
Home Sky Contracting Inc. December 2010 - Present
IV Financial Services & Monterra Real Estate & Assoc. LLC January 2001 - November 2008
AT&T Broadband January 1999 - September 2002
Purimotores Ltd January 1992 - October 1998
Skills
Program Management, Sales, Contract Negotiation, Customer Service, Business Planning, Coaching, Social Media, Market Research, Public Speaking, Spanish, Sustainability, Product Development, Customer Relations, Mentoring, Research, Organizational..., International Business, Social Networking, Project Management, Budgets, CRM, Negotiation, Business Development, Management, Cross-functional Team..., Training
Education
Jones International University 2010 — 2013
MBA, Project Management, 4.0
SUNY College at 1983 — 1987
B.S, Business Administration & Political Science; NY
HSD Consulting August 2006 - Present
Charter Communications 2007 - 2008
WIdeOpenWest August 2003 - May 2006
AT&T Broadband 1998 - 2003
TCI 1995 - 1997
Skills
Broadband, Telecommunications, VoIP, Fiber Optics, VOD, Optical Fiber, IP, DOCSIS, Wireless, Computer Network..., IPTV, DWDM, Network Design, Ethernet, MPLS, Switches, Cabling, T1, Process Improvement, Routers, Field Operation, DSL, Analysis, SS7, Routing, RF, System Deployment, WAN, Cable Television, Wireless Networking, Satellite, Exceptional People..., SDH, Transmission, Metro Ethernet, Cables, LAN-WAN, SIP, Cisco Technologies, Network Engineering, Unified Communications, WiMAX, Financial Structuring, TCP/IP, Provisioning, Professional Experience, WiFi, CMTS, OSPF, Network Architecture
Education
Northern Michigan University 1978 — 1982
Kevin J McClure, LLC June 2004 - Present
Comcast Cable Corp March 2003 - June 2004
AT&T Broadband November 1997 - March 2004
Education
Iowa State University
BS, Industrial Engineering
M3 Multifamily Media Management, LLC Account ExecutiveAdmark CommunicationsDecember 2003 - January 2005
AT&T Broadband March 1996 - January 2004
Rox Publishing March 2002 - August 2003
Advanced Telemedia January 2001 - February 2002
Apartment Blue Book April 1994 - April 1996
Codecomm, Inc; September 1993 - March 1994
Motorola Communications and Electronics, Inc. January 1971 - September 1993
Education
Indian River State College
Personal Real Estate Management
Time Warner Cable August 2009 - Present
Comcast Cable November 2008 - Present
Comcast 1997 - Present
AT&T Broadband 1997 - Present
Comcast Cable Communications November 2008 - August 2009
Comcast Cable Communications January 1998 - January 2009
Comcast Cable Communications May 2007 - November 2008
National Customer Operations August 2005 - May 2007
Comcast Cable Communications February 2004 - August 2005
Comcast Cable Communications November 2002 - February 2004
Education
Metropolitan State University of Denver
Criminal Justice Criminology
Regis University
Business Administration/Finance
Corinthian Colleges August 2009 - September 2014
Charter Communications September 2007 - January 2009
Adelphia Communications May 2005 - July 2006
Giant Golf March 2003 - March 2004
AT&T Broadband January 2001 - May 2002
AT&T Broadband June 2000 - December 2001
Media One June 1998 - May 2000
Media One February 1996 - May 1998
Kraft Foods Group April 1995 - January 1996
Skills
Marketing, Time Management, Customer Satisfaction, Strategy, Cross-functional Team..., Customer Experience, Sales Operations, Operations Management, Program Management, Leadership, Budgets, Product Marketing, CRM, Account Management, Strategic Partnerships, Customer Service, Leadership Development, Management, Marketing Strategy, Direct Sales, Team Building, Product Development, Call Centers, Training, Sales, Selling, Marketing Communications, Finance, Strategic Planning, Advertising, P&L Management, Customer Retention, Forecasting, Sales Management
Education
Grove City College
BA, Education
Allegiance Communications October 2009 - Present
DirecTECH Southwest July 2006 - December 2008
Multiband June 2006 - November 2008
Cebridge Connections September 2004 - June 2006
Suddenlink Communications August 2004 - June 2006
DirecTV October 2001 - September 2004
AT&T Broadband April 1997 - February 2001
TCI January 1996 - April 1997
TV Cable February 1991 - September 1995
Education
Louisiana Tech University 1983 — 1987
Bachelor of Science, Business Administration, Marketing Option
Marshall High School 1980 — 1983
LifeLock February 2013 - December 2013
PetSmart August 2008 - November 2012
PetSmart June 2007 - July 2008
Centex Homes - Phoenix Division February 2006 - July 2007
Televerde July 2003 - January 2006
Qwest Communications March 2000 - July 2003
AT&T Broadband February 1999 - February 2000
Cox Direct November 1996 - November 1998
Skills
Direct Marketing, Marketing Strategy, Market Research, Email Marketing, CRM, Database Marketing, Analytics, Online Advertising, Segmentation, Marketing, Marketing Research, Multi-channel Marketing, Competitive Analysis, E-commerce, Digital Marketing, Customer Insight, Direct Mail Campaigns, Social Media Marketing, Direct Mail, Market Planning, Strategy, B2B Marketing, B2B, Sales Operations
Education
European University 1995 — 1996
MBA, Emphasis in International Business
North Central College 1988 — 1992
BA, Business
Illinois State University
Bloom Photography, LLC March 2015 - Present
GradImages December 2014 - Present
Home Care Delivered July 2014 - Present
Internal Revenue Service November 2013 - April 2014
Dominion Virginia Power 2001 - 2013
AT&T Broadband May 1995 - March 2001
jcpenney June 1993 - July 1996
Skills
Customer Service, Billing Solutions, Multitasking Skills, Microsoft Office, Office Administration, Data Entry, Inventory Analysis, Six Sigma, Clerical Skills, Administrative..., File Management, Demand Response, Troubleshooting, Teamwork, Call Centers, Electric Utility, Training, Public Speaking, Management, Process Improvement, Leadership, Outlook, PowerPoint, Leadership Development, Microsoft Excel, Program Management, Strategic Planning, Microsoft Word, Social Networking, Team Leadership, Sales, Event Planning, Social Media, Project Management
Education
John Tyler Community College 2007 — 2015
J Sargeant Reynolds Community College 2009 — 2014
Comcast September 2010 - Present
Comcast January 2003 - August 2010
AT&T Broadband August 1997 - January 2003
TCI Cablevision April 1993 - July 1997
Skills
Employee Relations, Change Management, Program Management, Compensation Issues, Management Development, Succession Planning, Coaching, Human Resources, HR Policies, Performance Management, Leadership Development, Onboarding, Training, MBTI Certified, MBTI, Conflict Resolution, Recruiting, Management, Personnel Management, Project Management, Leadership, Organizational..., Employee Engagement, Organizational..., Policy, Employee Benefits
Education
Webster University 1997 — 1999
M.A., Human Resources Development
Indiana University South Bend
B.A., Speech and Theatre
Cloudpath Networks February 2015 - Present
Hitron Technologies April 2012 - February 2015
Co Media Labs Inc April 2011 - March 2012
Cablelabs September 2001 - April 2011
AT&T Broadband March 1994 - September 2001
Skills
DOCSIS, Broadband, Telecommunications, RF, IP, IPTV, Testing, Ethernet, TCP/IP, Wireless, SNMP, VoIP, CMTS, MPEG2, Set Top Box, Integration, HFC, Network Design, Optical Fiber, VOD, Digital Video, System Deployment, Cable Television, IPv6, MPEG, Security, DSG, Multicast, Program Management, Tru2way, Open Source Software, SQL, MoCA, OSS, HFC Network Design, DPOE, OpenCable, DTI, DEPI, DRFI, eDOCSIS, eSTB, CMTS Configuration and..., Edge QAM, OTDR, TR-069, ZigBee, Home Automation
Education
Metropolitan State College of Denver 2009 — 2011
CIS, Computer Information Systems
NCTI 1994 — 1996
Master Technician, CATV
The Cube - Share Events June 2012 - Present
LA Fitness December 2010 - June 2012
Weigel Broadcasting September 2010 - February 2011
Comcast October 1999 - December 2009
AT&T Broadband October 1999 - May 2001
Jones Intercable September 1994 - October 1999
US/TCI Cable December 1989 - March 1999
Skills
Broadcast, Entertainment, Promotions, Television, Video, Sports, Media Relations, Social Media, Advertising, Leadership, Video Production, Cross-functional Team..., Digital Media, Program Management, HD Video, Multimedia, Videography, Video Editing, Broadcast Television, Camera, Editing, Digital Video, Media Production, Management, Sound, Audio Editing, Producing, Final Cut Pro, Radio Broadcasting, Radio Producing, New Media, Adobe Audition, Broadcast Journalism, Voice Over, Avid, Radio, Post Production, Journalism, Facebook, Directing
Education
Northern Illinois University 1978 — 1981
B.A., Journalism, Broadcast News
TW Telecom May 2005 - November 2013
Ogden Public Relations June 2002 - May 2005
AT&T Broadband 2000 - 2002
MediaOne Group 1998 - 2000
Skills
Media Relations, Marketing Communications, Corporate Communications, Press Releases, Employee Engagement, Corporate Branding, Executive Coaching, Product Marketing, Video Production, Internet, Writing, project management, Web, Change Management, Corporate Events, Marketing Strategy, Product Launches, Investor Presentations, Press Kits, Press Conferences, Social Media, Media Production, Content Development, Community Development, Crisis Communications, Multimedia, Internal & External..., Communication Training, Web Content, Spokesperson, Editing, Leadership, Thought Leadership, B2B, Advertising, Public Speaking, Email Marketing, Messaging, Video, Brand Management, Speech Writing, Management, Internal Communications, Copywriting, Strategy, Project Management, Public Relations, Publicity, Strategic Communications, Product Launch
Education
East High School
Metropolitan State University of Denver
Bachelor of Arts (BA)
DaVita July 2014 - Present
DeVry Unviersity & Keller Graduate School of Management July 2012 - Present
Stadium Management Company / Sports Authority Field at Mile High July 2013 - Present
Firestone Technical Resources July 2013 - Present
The 905 Networking Group January 2013 - Present
First Data Corporation March 2014 - July 2014
Intrado April 2008 - January 2013
First Data Merchant Services July 2005 - March 2008
ToolWatch April 2002 - July 2005
AT&T Broadband November 1998 - February 2002
Skills
Incident Management, Telecommunications, Program Management, Security, Training, Process Improvement, Disaster Recovery, Customer Service, Network Design, Troubleshooting, Software Documentation, Team Building, Team Leadership, Information Assurance, Information Security, Strategic Planning, Microsoft Office, Integration, Project Management, Active Directory, Change Management, IT Management, Access, Call Centers, VoIP, Windows Server, Leadership, Network Security, Operations Management, Cisco IOS, TCP/IP, Windows, ITIL, Management, Cross-functional Team..., Visio, Data Center, System Administration, Switches, SharePoint, Information Technology, Network Administration, Analysis, Computer Hardware, Budgets, Technical Support, Cisco Technologies, Vendor Management, Networking, Testing
Education
Regis University 2006 — 2015
Master of Science, Systems Engineering (Information Assurance and Storage Area Networks), 3.96
University of Denver - Daniels College of Business 2011 — 2012
Leadership Development Program Certificate of Completion, Personal Awareness and Self-Improvement
Webster University 2000 — 2002
Master of Arts, Computer Resources & Information Mgmt
New Mexico State University 1988 — 1995
Bachelors of Science, Business Administration
Broward County Government November 2007 - Present
Bach Training and Development Inc. 2005 - Present
Nova Southeastern University 2002 - 2005
AT&T Broadband 1994 - 2001
Skills
Organizational..., Training, Leadership Development, Instructional Design, Program Management, Instructor-led Training, Captivate, PowerPoint, Public Speaking, Human Resources, Management Consulting, Video Conferencing, Employee Training, Storyboarding, Leadership Development..., Culture Change
Education
Nova Southeastern University 1990 — 1994
Master's degree, Human Resources Management and Services
University of Florida 1978 — 1980
Bachelor degree, Communication, Journalism, and Related Programs
Time Warner Cable October 2012 - Present
Time Warner Cable October 2008 - October 2012
Time Warner Cable January 2006 - October 2008
Comcast August 2002 - December 2005
AT&T Broadband July 1998 - November 2002
Skills
VoIP, Vendor Management, Billing Systems, Telecommunications, Telecommunications..., Broadband, Call Centers, System Deployment, Integration, Cross-functional Team..., Management, Telephony, Visio, Wireless, Computer Network..., Requirements Analysis, Program Management, SDLC
Education
Liberty University 2010 — 2012
Master of Arts (M.A.), Management and Leadership, 3.73
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Information Technology
Comcast Cable April 2011 - Present
Comcast 1996 - Present
AT&T BROADBAND 2000 - 2002
Textpro Office Systems, Inc. 1990 - 1995
Skills
VoIP, Management, Telecommunications, Virtualization, Troubleshooting, Network Engineering, Vendor Management, TCP/IP, Windows, Integration, Cross-functional Team..., Unix, Broadband, IP, Cisco Technologies
Education
University of Phoenix 2001 — 2004
BSIT, Computer Science
Montana Tech of the University of Montana 1987 — 1990
Associate's degree, Electronics
Hooked on Sales April 2013 - Present
Retriever Merchant Solutions October 2011 - April 2013
Comcast July 2009 - October 2011
Comcast December 2003 - July 2009
Landmark Merchant Solutions September 2002 - November 2003
Integrity Financial March 2002 - September 2002
AT&T Broadband March 2001 - March 2002
AT&T Broadband September 1999 - March 2001
Education
Moraine Valley Community College 1996 — 1999
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Jackson County Health & Human Services June 2015 - Present
Asante September 2014 - Present
Southern Oregon University August 2012 - June 2014
Rogue Community College 2010 - 2012
Linda Vista LTC April 2008 - December 2008
Kaiser Permanente August 2003 - July 2007
AT&T Broadband August 2000 - January 2003
Skills
Type 35wpm, Microsoft Excel, Microsoft Word, Mathematics, Cashiering, Multi Tasking, Networking, Access, Management, Data Entry, Program Development, Databases, Community Outreach, Customer Service, Higher Education, Public Speaking, Event Planning
Education
Indiana University-Purdue University at Indianapolis 2015 — 2019
Master of Social Work (MSW), Social Work, A
Southern Oregon University 2012 — 2014
Bachelor's degree, Human Services, General, 3.85
Rogue Community College 2009 — 2012
Associate of Science (AS), Human Services, General, 3.82
Numerex Corp. February 2014 - Present
Thyssen Krupp IT North America December 2013 - February 2014
Cisco Systems January 2012 - October 2013
Ericsson June 2011 - December 2011
Clearwire April 2010 - June 2011
IBBS September 2007 - April 2010
Charter Communications May 2002 - August 2007
MPower Communications June 2001 - May 2002
Carolina Broadband August 2000 - June 2001
AT&T Broadband March 1998 - August 2000
Skills
Field Operations..., NOC Management, ITIL, WiMAX, LTE, Project Management, Field Operations, Fault Management, NOC, Operations Management, Computer Network..., Wireless, Network Administration, Telecommunications, Cisco Technologies, Networking, Integration, VPN, Team Management, Leadership, Wireless Networking, Call Centers, Switches, TCP/IP, Ethernet, Routers, Broadband, Managed Services, Telephony, Unified Communications, IP, VoIP, T1, Service Assurance, Network Design, Disaster Recovery, Change Management, Routing, MPLS, WAN, Data Center, WiFi, Mobile Devices, LAN-WAN, DSL, Fiber Optics, SIP, IT Service Management, Technical Support, System Deployment
Education
Murray State University 1984 — 1990
B.S.
Charter Communications July 2013 - Present
Cablevision 2011 - 2013
Bresnan Communications 2009 - 2011
Bresnan Communications 2006 - 2009
Bresnan Communications 2003 - 2006
AT&T Broadband December 1999 - March 2003
CCI\Triad 1994 - 1999
ACS 1993 - 1994
Biamp Systems 1992 - 1993
Cable Plus 1990 - 1992
Skills
Telecommunications, Project Management, TCP/IP, CMTS, Visio Designing, Commercial enterprise..., Fiber Optics, Microsoft Excel, Managerial, Administraion, Network Devices, Cisco Network Devices, juniper network devices, Telco Network Devices, Extreme network devices, Electronic control and..., Microsoft Applications, Switches, Project Planning, Cisco Technologies, QoS, Cabling, Management, Business Communications, Optical Fiber, IP, Team Leadership, DOCSIS, Telephony, SIP, Wireless, MPLS, Network Design, BGP, Network Engineering, Ethernet, DWDM, WAN, Juniper, Routers, Computer Network..., Network Architecture, Routing, Cisco IOS, VoIP
Education
ITT Technical Institute-Portland
Bachelor of Applied Science (BASc), Electronics Engineering\Automated Manufacturing
ACT November 2004 - Present
Enchanted Potions 2009 - 2011
Patelco Credit Union 2002 - 2004
AT&T Broadband 2000 - 2002
First National Bank, Mercantile Bank, Firstar Bank 1998 - 2000
Plunkett Furniture 1996 - 1998
Sears, Roebuck and Co. 1990 - 1996
Skills
Customer Service, Process Improvement, Training, Microsoft Excel, New Business Development, Project Management, Microsoft Office, Public Speaking, Higher Education, Non-profits, Team Building, Staff Development, Leadership Development, Blogging, Social Networking, Social Media, Microsoft Word, Data Entry, Event Planning, Marketing, Teaching, PowerPoint, Leadership, Research
Education
Iowa State University 1992 — 1996
Bachelor of Fine Arts (BFA), Interior Design
Iowa City High School 1988 — 1992
Lemme Elementary
Catholic Health Initiatives August 2015 - Present
Catholic Health Initiatives January 2012 - July 2015
Dish Network 2010 - 2012
Tek Systems November 2007 - January 2010
SBS, Inc October 2006 - November 2007
Commtech Industries May 2004 - November 2005
Comcast Cable 1998 - 2003
AT&T Broadband 1998 - 2003
SAIC 2000 - 2001
Skills
Vendor Management, Process Improvement, IT Management, Project Management, Telecommunications, Management
Education
Metropolitan State University of Denver 1994 — 1997
BS, Computer Information Systems
Southeastern Louisiana University 1985 — 1989
BS, Accounting
Deming High School 1976 — 1978
AT&T August 2008 - Present
AT&T July 2001 - August 2008
AT&T Broadband May 1999 - July 2001
AT&T 1984 - 1999
Various 1981 - 1995
Skills
Online Advertising, Business Development, Project Management, Product Management, Telecommunications, Advertising, Product Development, New Business Development, Marketing, Product Marketing, Strategic Partnerships, Digital Marketing, Direct Marketing, Analytics, Content Management, Management, Competitive Analysis, Marketing Communications, Integrated Marketing, Strategy, CRM, Public Relations, Account Management, Sales Management, Start-ups, Sales, Email Marketing, Solution Selling, Online Marketing, SaaS, Marketing Strategy, SEM, E-commerce, Forecasting, Lead Generation
Education
New Jersey City University
Bachelor, Broadcast Communications
Immaculata High School
Westwood One April 2002 - Present
Janus March 1999 - January 2001
Janus Capital Group 1999 - 2000
AT&T Broadband 1996 - 1999
Education
Iowa State University 1992 — 1994
IP Commerce, Inc. February 2007 - Present
180 Connect, Inc. July 2005 - November 2006
Media Audits International August 2003 - July 2005
AT&T Broadband January 2001 - March 2003
Skills
Financial Reporting, General Ledger, Revenue Recognition, Auditing, Accounting, Budgets, Financial Analysis, Payroll, Accounts Receivable, Payments, Process Improvement, Forecasting, Internal Audit, Accruals, Business Process..., Leadership, Start-ups, Analysis, Accounts Payable, Variance Analysis, Internal Controls, Management, Finance, Financial Statements, Fixed Assets, US GAAP, Cash Management, GAAP, Executive Management, SEC filings, Sarbanes-Oxley Act, CPA, Financial Accounting, Mergers & Acquisitions, Cost Accounting, QuickBooks, Invoicing, Corporate Tax, Strategic Financial...
Education
Iowa State University - College of Business
BBA, Accounting
Centennial Business Solutions, LLC February 2007 - Present
Paragon Risk Management Group, Inc. January 2003 - Present
Forensic Identification Associates, LLC June 1983 - Present
Paragon Audit and Consulting, Inc. June 2003 - December 2007
AT&T Broadband June 2000 - December 2002
MediaOne Group, Inc. June 2000 - June 2002
U S WEST, INC. April 1994 - June 2000
US WEST COMMUNICATIONS June 1990 - April 1994
LAKEWOOD POLICE DEPARTMENT, Lakewood, CO July 1970 - June 1990
Skills
Expert Witness, Fraud, Internal Audit, Compliance, Risk Management, Auditing, Program Management, Security, Litigation, Due Diligence, Training, Policy, Police, Investigation, Management, Business Process..., Telecommunications, Enforcement, Internal Controls, Process Improvement, Start-ups, Leadership, Management Consulting, Cross-functional Team..., Finance, Project Planning, Law Enforcement
Education
University of Phoenix 1987 — 1990
MBA, Finance, General
La Salle University 1965 — 1969
BA, English
Charter Communications November 2014 - Present
Charter Communications November 2013 - November 2014
Comcast May 2012 - November 2013
Comcast June 2010 - May 2012
Comcast Cable September 2008 - June 2010
Comcast Cable January 2007 - September 2008
Comcast Cable Corporation May 2005 - January 2007
Comcast/AT&T Broadband February 2001 - May 2005
AT&T Broadband February 2000 - February 2001
Primestar 1995 - 1999
Skills
Telephony, Call Center, Provisioning, Wireless, VoIP, Broadband, IP, Telecommunications, Ethernet, SS7, Data Center, Vendor Management, Software Documentation, WAN, T1, Troubleshooting, Call Centers, Network Design, SIP, Hardware, Switches, Project Management, Technical Support, Management, MPLS, Network Administration, Networking, System Deployment, Team Leadership, Unified Communications, DWDM, Servers, Metro Ethernet, Leadership, Computer Network..., Testing, Service Delivery, IPTV, Cisco Technologies, Network Engineering, Fiber Optics, Optical Fiber, TCP/IP, Process Improvement
Education
Northwest Missouri State University
Bachelor's Degree, Business Management
The TJX Companies, Inc. 2010 - Present
On Track Consulting March 1994 - Present
Plymouth Rock Assurance 2004 - 2007
Fleet Bank June 2002 - January 2004
AT&T Broadband 1998 - 2001
KeySpan March 1996 - March 1997
The Insurance Fraud Bureau of MA March 1995 - February 1996
Stride Rite April 1994 - February 1995
Decision Support Systems 1988 - 1994
Boston Gas Company September 1991 - March 1993
Skills
Data Warehousing, Business Intelligence, CRM, Enterprise Software, SDLC, Database Design, Databases, SSIS, SQL, Data Mining, Program Management, Management, Data Modeling, ETL, Performance Tuning, Data Migration
Education
Northeastern University 1980 — 1986
BS
Massachusetts Bay Community College 1976 — 1978
AS
Promar, Inc. 2008 - Present
Resources Global Professionals 2007 - 2008
HSBC May 2005 - October 2006
Whitehall Jewellers 2005 - 2005
Aon Consulting 2001 - 2004
AT&T Broadband 1999 - 2001
R. R. Street & Co. Inc. 1996 - 1999
Advocate Good Samaritan Hospital 1991 - 1995
Principal Financial Group 1978 - 1991
Education
National Louis University 1989 — 1990
B.A.
Mundelein College 1967 — 1969
First Western Trust August 2014 - Present
Grand Mountain Bank March 2013 - August 2014
Vacations Inc and Condominium Management Company April 2012 - February 2013
Sturm Financial August 2009 - March 2012
Millennium Bank April 2009 - August 2009
Sturm Financial Group September 2003 - April 2009
Armstrong Enterprise Communications October 2002 - March 2003
AT&T Broadband March 2002 - October 2002
National Geographic Maps January 2000 - March 2002
Berger & Co March 1998 - January 2000
Skills
Management, Financial Analysis, Finance, Internal Controls, Budgets, Financial Reporting, Auditing, Analysis, Strategic Planning, Accounting
Education
University of Colorado Denver 1986 — 1991
MBA, Marketing
Indiana University Bloomington 1976 — 1978
BS, Accounting
WOW! Internet, Cable & Phone April 2003 - January 2015
AT&T Broadband May 2001 - February 2003
Tele-Communications, Inc (TCI) 1983 - 2001
Skills
Strategic Planning, VoIP, Optical Fiber, Telecommunications, Leadership, Telephony, Fiber Optics, Management, Broadband, Computer Network..., Call Center, Vendor Management, Mentoring, Ethernet, IP, Call Centers, Contract Negotiation, VOD, Customer Satisfaction, IPTV, Wireless, Integration, Network Design, Program Management, Team Building, Account Management, Team Leadership, Process Improvement, Cable Television, Product Management, MPLS, People Management, People Skills
Education
Northwestern State University 1978 — 1982
Bachelor of Science (BS), Business Administration and Management, General
Sears Holdings Corporation November 2014 - Present
4Ohana January 1999 - Present
VXI Global Solutions, LLC January 2010 - December 2013
Dummafyde (skapunk- Pop punk band) January 2007 - January 2013
ATT Mobility September 2008 - April 2009
Timewarner Cable Inc May 2002 - February 2008
Comcast Cable June 2001 - February 2002
ATT Broadband February 2001 - February 2002
webvision July 1999 - August 2000
JH Property Management Limited November 1998 - February 1999
Skills
Customer Service, Event Planning, Entertainment, Public Speaking, Event Management, Social Networking, Budgets, Sales, Customer Satisfaction, Direct Sales, Sales Process, Inside Sales, Call Centers, Property Management, Marketing, Social Media Marketing
Education
Multnomah University 1992 — 1994
Bible/Biblical Studies- Youth Ministry
Multnomah University
Bible/Biblical Studies
Starz Entertainment May 2006 - May 2013
Vaughn Wedeen Creative September 2002 - May 2006
AT&T Broadband 2000 - 2002
Sadler and Dorchester Advertising 1998 - 2000
Encore Media Group (now Starz Entertainment) March 1997 - June 1998
Jones Intercable Inc./Jones Education Networks February 1989 - March 1997
Skills
Video Production, Integrated Marketing, Marketing, Social Media Marketing, Advertising, Strategy, Product Management, Digital Marketing, Strategic Partnerships, Account Management, Direct Mail, Digital Strategy, Brand Management, Brand Development, Email Marketing, Creative Direction
Education
Harvard Business School
Executive Management Program
University of Denver - Daniels College of Business
Executive Leadership Program
University of Denver
BFA, Graphic Communications
Comcast February 2013 - Present
LCR Enterprises, Inc January 2012 - December 2012
Comcast April 2008 - January 2012
HSD Consulting July 2006 - January 2008
Dish Network October 2003 - July 2006
AT&T Broadband January 1998 - November 2001
JumpStart - Knowledge Adventure, Inc. 1994 - 1995
Claris (Apple Computer Subsidiary) 1990 - 1994
CA Technologies 1988 - 1990
Skills
Telecommunications, Broadband, Channel, Telephony, Contract Negotiation, Strategic Planning, Cable Television, IP, Market Penetration, Direct Sales, VoIP, Product Management, Sales Management, Salesforce.com, Sales Operations, Sales Presentations, Solution Selling, Account Management, New Business Development, Wireless, Cold Calling, Start-ups, Sales Process, Sales, Customer Satisfaction, B2B, Selling, CRM, Channel Partners, Cross-functional Team..., Managed Services, Call Centers, Lead Generation, Business Development, Competitive Analysis, SaaS, Product Marketing, Customer Retention
Education
Indiana University of Pennsylvania
CenturyLink January 2013 - Present
CenturyLink April 2011 - December 2012
Qwest Communications June 2005 - June 2011
Starz Entertainment Group July 2002 - June 2005
AT&T Broadband April 1999 - March 2002
Title Services, Inc. 1997 - 1999
Land Title Guarantee Co 1995 - 1997
Skills
Product Marketing, Product Management, Strategy, Content Strategy, Advertising, Marketing, B2B, Product Development, IPTV, Program Management, Marketing Research, Management, Telecommunications, Competitive Analysis, Cross-functional Team..., Strategic Partnerships, Video, Online Advertising, Marketing Strategy, Direct Marketing, Email Marketing, Strategic Planning, Television, Customer Service, Sales, Digital Marketing, Training, Strategic Communications, Account Management, IP, Marketing Communications, VOD, Lead Generation, Customer Retention, Vendor Management, Integrated Marketing, Mobile Devices, Salesforce.com, CRM, Segmentation, Customer Experience, B2B Marketing
Education
University of Colorado at Denver 1994 — 2000
Masters, Humanities/Humanistic Studies
Metropolitan State University of Denver 1988 — 1992
BA, Literature
Douglas County High School 1986 — 1988
Microsoft October 2011 - Present
Microsoft Corporation July 2010 - October 2011
Microsoft July 2008 - July 2010
CSG Systems May 2007 - July 2008
Comcast Cable Communications April 2006 - May 2007
Comcast Cable Communications April 2001 - April 2006
AT&T Broadband November 2000 - April 2001
National University November 1999 - November 2000
Skills
System Administration, Active Directory, Security, Windows, SQL, .NET, Visio, Disaster Recovery, Virtualization, SQL Server, TCP/IP, Databases, System Architecture, IIS, DNS, Data Center, Web Services, Troubleshooting, Windows Server, Process Improvement, Cisco, Microsoft SQL Server, Cisco Technologies, Integration, SharePoint, Cloud Computing
Education
Regis University 2000 — 2005
MS, Computer Information Technology
National University 2000 — 2001
BS, Information Technology
National University 1998 — 2000
MA, Human Resource Management
National University 1995 — 1998
BA, Behavioral Science
Grande communications February 2005 - Present
Charter Communications May 2004 - February 2005
Pangrac and Associates May 2003 - May 2004
AT&T Broadband August 2000 - March 2003
At&T@Home/High Speed Data July 1998 - July 2000
Telecommunications Inc (TCI) April 1997 - July 1998
Education
huntingdon college 1967 — 1971
HP Anesco July 2014 - December 2014
CHG Healthcare Services September 2013 - June 2014
Comcast March 2011 - October 2012
Comcast November 2002 - March 2011
AT&T Broadband January 2000 - November 2002
US West/MediaOne 1996 - 2000
Continental Cablevision March 1989 - 1996
Norh Beach Medical Center 1974 - 1981
Skills
Employee Relations, Performance Management, Leadership Development, Team Building, Project Management, Workforce Management, Employee Benefits, Recruiting, Training, Organizational..., Employee Engagement, Internal Communications, Talent Acquisition, Human Resources, Customer Retention, Marketing, Call Center, Deferred Compensation, Customer Service, Labor Relations, Succession Planning, Call Centers, Talent Management, Leadership
Education
Huntington High School
Marshall University
Bachelor of Arts (B.A.)
Nova Southeastern University
MBA, Business
Dish Network July 2013 - Present
TechNet July 2012 - Present
Insight Global March 2011 - October 2011
Organic People August 2008 - January 2011
Comcast Cable August 1999 - August 2008
AT&T Broadband 1999 - 2003
Sprint Nextel April 1997 - August 1999
Skills
Vendor Management, SDLC, Call Centers, Process Improvement, Program Management, Business Analysis, Telecommunications, Project Management, Visio, Requirements Analysis, Change Management, Cross-functional Team...
Education
Indiana University Bloomington 1991 — 1996
Bachelor of Science (BS) - Applied Health Science, Human Development and Family Studies
Indiana University Bloomington 1991 — 1996
BS - Applied Health Science, Human Development/Family Studies
athenahealth, Inc. 2008 - Present
Procter & Gamble 2004 - 2007
AT&T Broadband 2001 - 2003
AT&T Broadband 1999 - 2001
AT&T Broadband 1998 - 1999
Charter Guides 1997 - 1998
UPS 1993 - 1997
Education
Harvard Business School 1988 — 1990
MBA, Business
University of California, Davis 1976 — 1980
BS, Nutrition and Dietetics
Comcast January 2003 - Present
AT&T Broadband January 2001 - January 2003
MediaOne October 1997 - January 2001
Multimedia Medical Systems (Formerly SCA) January 1996 - October 1997
Massachusetts General Hospital January 1995 - January 1996
RSTAR, Inc. January 1991 - January 1995
Skills
WAN, VoIP, SMTP, Cisco Technologies, Networking, TCP/IP, Switches, Routers, OSPF, LAN-WAN, Network Engineering, IP, Ethernet, Cisco IOS, VPN, Network Design, Servers, Telecommunications, Troubleshooting, Wireless, Telephony, Data Center, Computer Network...
Education
Northeastern University 1984 — 1989
B.S., Computer Science
Time Warner Cable October 2006 - Present
American Medical Response September 2005 - October 2006
NextMedia Group June 2001 - September 2005
AT&T Broadband 1999 - 2001
Education
Regis University 2006 — 2010
MBA
Metropolitan State University of Denver
BS, Accounting
Time Warner Cable September 2015 - Present
Time Warner Cable May 2013 - Present
Time Warner Cable 2012 - May 2013
Time Warner Cable 2011 - 2012
Time Warner Cable 2009 - 2011
Time Warner Cable 2006 - 2009
Comcast Cable 2003 - 2006
AT&T Broadband 1999 - 2003
Skills
Marketing Strategy, Digital Marketing, Mergers & Acquisitions, Marketing, Strategic Partnerships, Cross-functional Team..., Customer Retention, Leadership, Human Resources, Product Marketing, Direct Marketing, Product Management, Telecommunications, Online Advertising, Digital Strategy, Strategic Planning, Customer Acquisition, Management, Integrated Marketing, Multi-channel Marketing, Competitive Analysis, Digital Media, Email Marketing, Mobile Devices, Wireless, Marketing Management, Marketing Communications, Social Media Marketing, Strategy, Direct Sales, Advertising, Call Centers
Education
Loyola Marymount University, College of Business Administration 1996 — 1999
MBA, Marketing
University of California, Santa Barbara 1987 — 1991
BA, Communications
SunTrust Bank May 2012 - Present
SunTrust Bank February 2010 - Present
Suntrust Mortgage August 2008 - February 2010
Suntrust Mortgage December 2006 - August 2008
AT&T Broadband June 2003 - November 2006
Skills
Mortgage Lending, Credit, Loans, Small Business Lending, Retail Banking, Matrix Management, Banking, Credit Risk, Risk Management, Financial Risk, Business Process Mapping, Call Center
Education
James Madison University 1995 — 1999
Klinge/McArthur, LLC June 2008 - Present
AT&T Broadband 2000 - 2001
MediaOne Group, Inc. 1998 - 2000
U S West Media Group 1995 - 1998
U S West New Vector Group 1991 - 1995
Chase Manhattan Corporation 1989 - 1991
R.R. Donnelley and Sons Co. 1976 - 1988
Skills
Family Therapy, Employee Relations, Psychotherapy, Organizational..., Career Development, Leadership Development, Human Resources, Succession Planning, Executive Coaching, HR Consulting, Organizational Design, Workforce Planning, Labor Relations, Employee Engagement
Education
University of Colorado at Denver
Masters in Counseling Psychology
Michigan State University
Masters in Labor and Industrial Relations, Labor and Industrial Relations
Nazareth College
BA, Sociology/Social Work
Bank of America September 2003 - Present
Comcast September 2002 - September 2003
GE Financial February 2003 - August 2003
AT&T Broadband February 2000 - September 2002
MediaOne February 1998 - February 2000
Coors November 1997 - February 1998
U S West Communications September 1995 - October 1997
U S West Business Resources Inc. June 1993 - September 1995
U S West Business Resources Inc. February 1993 - June 1993
U S West Communications Inc. February 1992 - February 1993
Skills
Integration, Oracle, Web Services, Data Warehousing, Java, Team Leadership, Architecture, Management, Project Planning, Leadership, PeopleSoft, Analysis, Enterprise Architecture, SDLC, Vendor Management, IT Strategy, SOA, Process Improvement, Program Management, Disaster Recovery, Requirements Analysis, Unix, Software Project..., Software Design, Governance, Architectures, Strategy
Education
Metropolitan State College of Denver 1983 — 1987
Bachelor of Science (B.S.), Computer and Management Science
JustKnock Properties, LLC December 2008 - Present
RE/MAX Real Estate Concepts November 2008 - Present
Skogman Realty January 2005 - November 2008
AT&T Broadband 2001 - 2002
Skills
Real Estate Transactions, Investors, Property, Relocation, Townhomes, Real Property, Investment Properties, Residential Homes, Due Diligence, First Time Home Buyers, Sellers, Real Estate, Referrals, New Home Sales, Foreclosures, Condos, Buyers, Short Sales, Buyer Representation, Listings, Single Family Homes, New Homes, REO
Education
University of Iowa 1993 — 1995
MBA, Business, Emphasis in Marketing
Indiana University South Bend 1980 — 1984
BA, French Major, Math Minor
Time Warner Cable October 2006 - May 2013
Time Warner Cable January 2006 - September 2006
Adelphia Communications March 2004 - December 2005
Palm Beach Community College January 1993 - December 2005
AT&T Broadband September 2000 - December 2001
AT&T Broadband June 1998 - September 2000
Waterlink Technologies April 1997 - June 1998
Palm Beach Community College August 1992 - May 1996
BellSouth Communications October 1986 - August 1992
Skills
Management, Software Documentation, PMP, Troubleshooting, Testing, Customer Service, Vendor Management, VoIP, Broadband, Call Centers, Wireless, Process Improvement, Cross-functional Team..., Program Management, Customer Experience, Product Management, Telecommunications, Leadership, Account Management, Customer Satisfaction, Business Process..., Project Management, Team Leadership, Telephony, Databases, Customer Retention, Computer Network..., Workforce Management, Provisioning, Integration, Ethernet, System Deployment, IP, Business Analysis, Operations Management, Networking, Service Delivery, Managed Services, CRM
Education
Nova Southeastern University
MBA, Business
Citigroup January 2010 - Present
Citigroup December 2003 - January 2010
Mediacom July 2001 - December 2003
AT&T Broadband June 2000 - July 2001
AT&T Broadband June 1998 - June 2000
TCI Cable April 1996 - June 1998
Skills
Performance Management, Training Delivery, Program Management, Vendor Management, Workshop Facilitation, Call Center, Training, Process Improvement, Team Management, Business Analysis, Project Management, Risk Management, Coaching, Leadership, Change Management, Software Documentation, Credit, Banking, Team Leadership, Human Resources, Analysis, Business Process..., Call Centers, Instructor-led Training, Customer Service, Behavioral Interviewing, Conducting Interviews, Technical Training, Management, Time Management
Education
New Mexico State University 1985 — 1990
Net Atlantic, Inc. October 2008 - April 2014
Net Atlantic, Inc. February 2007 - October 2008
Net Atlantic, Inc. October 2006 - February 2007
Techbooks October 2005 - May 2006
AT&T Broadband August 1999 - June 2000
AT&T Broadband May 1998 - August 1999
Skills
Email Marketing, SaaS, Email Marketing Software, Deliverability, Cloud Computing, Web Development, email deliverability, Lyris ListManager, StrongView, Salesforce.com, Marketing, Account Management, HTML, Technical Support, Lead Generation, Linux
Education
Hofstra University
Retired Sr Software DeveloperBlack & VeatchAugust 2011 - March 2014
SOURCECORP October 2010 - May 2011
Lucas Systems September 2008 - August 2010
Ferrell Companies Inc January 2004 - May 2008
Common Sense Software November 2001 - January 2004
AT&T Broadband 2000 - 2001
Ciber January 1998 - December 2000
MCI 1998 - 2000
Lockheed Martin Aeronautics May 1981 - May 1991
Minneapolis Star and Tribune 1977 - 1981
Skills
C#, XML, Microsoft SQL Server, Software Development, C++, Agile Methodologies, SDLC, Java, SharePoint, Object Oriented Design, Software Documentation, ASP.NET MVC, C
Education
New Mexico State University 1965 — 1967
Physics
ion exhibits December 2011 - Present
imin.com 2011 - 2011
IMC Solutions 2009 - 2010
Zoom Graphics 2008 - 2009
Heftee Industries 2003 - 2007
AT&T Broadband 1999 - 2001
Intuit/Checkfree 1995 - 1997
Skills
Sales, Business Development, Marketing, New Business Development, Marketo, Sales Management, Account Management, Integrated Marketing, Recruiting, Consultative Selling..., Qualifying Prospects, Cold Calling, Trade Shows, Sales Prospecting, Sales Process, Direct Mail, Customer Service, Marketing Strategy, Social Media, Email Marketing, Customer Engagement, Salesforce.com, Sales Operations
Education
Northern Illinois University
BS, Education
Curie High School
Gunsaulus Elementary
Baja Broadband April 2008 - Present
Adelphia Communications March 2003 - July 2007
AT&T Broadband 2000 - 2002
Verizon Wireless 1986 - 1998
Skills
Budgets, Process Improvement, Forecasting, Telecommunications, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Management, Accounting, Managerial Finance, Strategic Financial..., Microsoft Excel, Internal Controls, Project Planning, Leadership
Education
Metropolitan State University of Denver 1976 — 1980
Bachelor of Science, Accounting
Comcast May 2011 - Present
Comcast January 2007 - November 2009
Comcast March 2004 - January 2007
Comcast December 2001 - March 2004
AT&T Broadband 1998 - 2001
Skills
Budgets, Team Building, Broadband, Customer Retention, Invoicing, Finance, Cross-functional Team..., Troubleshooting, Financial Analysis, Call Centers, Billing Systems, Telephony, Analysis, Customer Satisfaction, Customer Experience, Telecommunications, Wireless
Education
Kennesaw State University 2010 — 2012
Accounting and Finance
Jonesboro High School
Alpha Video's & Audio Inc July 2007 - Present
Watchit Media October 2005 - November 2006
Wright Line June 2002 - October 2005
Modern Information Systems August 2001 - July 2003
AT&T Broadband 2001 - 2001
Skills
Digital Signage, Marketing, Account Management, Gaming Industry, Project Management, Marketing Communications, Creative Services, Strategic Partnerships, Product Management, Sales, SaaS, Team Building, Troubleshooting, Video, Streaming Media, Video Conferencing, Programming, Marketing Strategy, Networking, Advertising, Solution Selling, Digital Video, Casino Gaming, Casino Marketing, Casino, Slots, Process Improvement, Sales Process, Profitable Growth, Business Development, Business Planning, Business Strategy
Education
North Dakota State University 1997 — 2001
Bachelors
Comcast Cable May 2015 - Present
Rovi March 2012 - September 2014
Rovi Corporation February 2011 - February 2012
EMC June 2010 - March 2011
Comcast Cable Communications, Inc. April 2006 - February 2009
Comcast Cable Communications, Inc. November 2002 - March 2006
AT&T Broadband January 2000 - November 2002
AT&T August 1985 - December 1999
Skills
Leadership, Project Management, Vendor Management, Product Management, Software Project..., Telecommunications, Cross-functional Team..., Program Management, Business Analysis, Strategic Planning, Six Sigma, Business Development, Business Process, CRM, Integration, Management, PMO, Process Improvement, Product Development, Project Planning, Project Portfolio..., Quality Assurance, Software Development, Strategy, Testing, Training
Education
Villanova University 2009 — 2009
Professional Certificate, Paralegal Studies
Northwestern University 1979 — 1985
MS and BA, Computer Science
Northwestern University 1979 — 1983
Master's degree, Computer Science
Tangoe December 2010 - Present
Flextronics International December 2008 - December 2010
CoBiz Financial May 2004 - December 2008
AT&T Broadband January 2000 - May 2003
AT&T Broadband January 1999 - January 2000
Interlink Group, Inc January 1998 - January 1999
National Business Group February 1997 - January 1998
PARSEC Group September 1996 - February 1997
MCI April 1996 - September 1996
Racal-Datacom July 1995 - April 1996
Skills
Project Management, IT Management, Process Improvement, Vendor Management, IT Operations, IT Strategy, Security, Disaster Recovery, Data Center, PMO, Information Technology, SDLC, Integration, IT Service Management, Enterprise Architecture, Business Analysis, Software Project..., Enterprise Software, SharePoint, Windows Server, Network Security, System Deployment, Cisco Technologies, ITIL, Networking, Servers, VoIP, Microsoft Exchange
Education
Virginia Polytechnic Institute and State University 1991 — 1995
MS, Information Systems
James Madison University 1987 — 1991
BS, Computer Science, Mathematics
Comcast Cable January 2009 - Present
Comcast Cable December 2006 - January 2009
Comcast Cable January 2000 - December 2006
AT&T Broadband October 1997 - January 2000
TCI April 1990 - October 1997
Skills
Direct Sales, Telecommunications, Solution Selling, Customer Retention, B2B, Sales Operations, Salesforce.com, Sales Management, Account Management, Sales, Sales Process, Customer Satisfaction, Coaching, Customer Service, Broadband, New Business Development, Cross-functional Team..., VoIP, Wireless, Technical Operations
Education
ITT Technical Institute-Portland
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
PenguinData September 2009 - Present
FTSUSA/Unitek Global Services November 2008 - September 2009
Time Warner Cable August 2005 - November 2008
GFC 2005 - 2005
New Age Cable 2003 - 2005
ATT Broadband January 1991 - December 2002
Comcast January 1991 - December 2002
Continental Cablevision 1991 - 1995
Skills
Team Building, Call Center, Broadband, VoIP, Security, Telecommunications, Process Improvement, Customer Retention, Telephony, Training, Wireless, Team Leadership, Call Centers, Business Development, Direct Sales, Sales Management, Optical Fiber, Fiber Optics, Income Statement, Sales, Vendor Management, Leadership, Program Management, Management, Operations Management, Project Management, Strategic Planning, Cabling, Cross-functional Team...
Education
Holyoke Community College 1990 — 1991
Comcast Network EngineerComcast Media Center2004 - Present
AT&T Broadband 2000 - 2003
Skills
Network Design, Telecommunications, Broadband, VoIP, IP, Network Engineering, Juniper, Computer Network..., Fiber Optics, Routers, OSPF, Troubleshooting, Switches, Networking, WAN, Network Administration, Routing, Telephony, MPLS, LAN-WAN, Optical Fiber, Cabling, IPTV, Cisco Technologies, BGP, TCP/IP, Network Architecture
Education
Montana State University-Bozeman 1986 — 1992
mechanical Engineer
Dawson County High School 1981 — 1985
American Honda October 2005 - Present
AMERICAN HONDA MOTOR COMPANY 2005 - Present
AT&T 2004 - 2005
Comcast February 1998 - October 2003
Pacfic Bell June 1968 - August 1996
AT&T Broadband 1968 - 1996
Skills
Call Center, Training, Coaching, Leadership Development, Customer Service, Process Improvement, Performance Management, Customer Experience, Employee Engagement, Organizational..., Team Building, Customer Satisfaction, Budgets, Call Centers, Operations Management, Analysis, Continuous Improvement, Leadership, Team Leadership, Vendor Management, Recruiting, Employee Training, Management, Employee Relations, Program Management, Project Management
Education
Mount Saint Mary's University 1969 — 1973
BA, Education
Michigan Works! White Lake Area Community Education July 2011 - June 2013
Michigan Works! Family Service Center February 2005 - June 2011
Civic Development Group January 2003 - February 2005
Central Dispatch February 2002 - June 2002
AT&T Broadband October 1999 - November 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Budgets, Microsoft Word, PowerPoint, Public Speaking, Training, Research, Critical Thinking, Social Media, Marketing, Teamwork, Community Outreach, Sales, Team Building, Leadership
Education
Northwood University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Muskegon Community College
Associates, Marketing/Marketing Management, General
Comcast Cable October 2011 - Present
Comcast Cable April 2010 - September 2011
Comcast Cable June 2006 - March 2011
Ronald McDonald House Charities of Southern Colorado 2008 - 2009
Southwest Early College 2006 - 2007
Comcast Cable January 2004 - May 2006
Comcast Cable September 2002 - December 2003
AT&T Broadband February 2002 - August 2002
AT&T Broadband October 2001 - January 2002
AT&T Broadband June 2000 - September 2001
Skills
Telecommunications, Broadband, Cross-functional Team..., Call Center, Strategic Planning, Customer Satisfaction, Business Analysis, Finance, Vendor Management, Strategic Partnerships, Call Centers, Analysis, Product Management, Process Improvement, Leadership, Forecasting
Education
Metropolitan State College of Denver
Bachelor of Science, Aviation
Unemployed March 2009 - Present
GIA February 2008 - February 2009
AFLAC February 2001 - February 2008
AT&T Broadband July 1993 - January 2001
United Artists Entertainment Company August 1985 - December 1991
International Medical Corporation February 1984 - August 1985
Technicare Ultrasound March 1981 - December 1983
Johnson & Johnson Products Inc. December 1974 - March 1981
Skills
Analysis, Process Improvement, Forecasting, Management, Software Documentation, Training, Manufacturing, Project Planning, Budgets, Project Management, Product Development, Purchasing, Business Planning, Human Resources, Finance, Auditing, Entrepreneurship, Process Scheduler, Customer Service, Microsoft Office, Teamwork, Internal Controls
Education
Illinois Institute of Technology 1972 — 1979
MBA, Operations Management
Villanova University 1961 — 1965
BS, Education/Mathematics
Charter Communications 2006 - Present
Cequel III 2004 - 2005
Adelphia Communications 2001 - 2005
AT&T Broadband 1998 - 2000
Skills
Leadership, Broadband, Telecommunications
Education
Kansas State University
Comcast Cable August 2013 - Present
Comcast Cable April 2009 - Present
Tetra Tech Construction Services Inc. August 2008 - April 2009
Comcast 1999 - 2008
AT&T Broadband 1999 - 2002
KPMG Audit 1996 - 1999
Random Access 1987 - 1996
Skills
Telecommunications, Process Improvement, Cross-functional Team..., Vendor Management, Call Center, Forecasting, Customer Satisfaction, Leadership, Operations Management, Call Centers, Customer Experience, Business Process..., Budgets, Team Leadership, Program Management, Product Management, Team Building, Sales Operations, Management, Performance Management, Broadband, Account Management, Outsourcing, Strategic Partnerships, Strategy, Customer Retention, Training
Education
Metropolitan State University of Denver
BS - Accounting, Financial Accounting
TriWire Engineering Solutions June 2010 - Present
TomTom, Inc. July 2007 - April 2008
East Coast Cable & Communications July 2005 - June 2007
surPASS Consulting 2004 - 2005
AT&T Broadband July 1998 - March 2003
Education
Villanova University 2003 — 2003
Certificate, Human Resources
Merrimack College 1968 — 1972
BA, Psychology, Education
Go's jumpers June 2013 - Present
T-Mobile January 2009 - Present
Experience Unlimited-Corona October 2007 - Present
Hertz Rent a Car November 2007 - October 2008
T-mobil 2004 - 2008
Verizon Wireless August 2004 - July 2007
Att Broadband February 2002 - June 2004
Education
Santiago college 2015 — 2015
Certificate from CACEO Basic, Intermediate, Advance Code Enforcement, Code Enforcement Officers
Los Angeles City College 2001 — 2004
AA in Business Administration, Economics, Sales, Management, Marketing.
Aimco April 2002 - Present
AT&T Broadband 2000 - 2002
Mail-well Label 1999 - 2000
Arthur Andersen on Assignment at Cyprus Amax Minerals Company 1997 - 1999
Cyprus Amax Minerals Company 1990 - 1997
Skills
Financial Reporting, Accounting, Variance Analysis, Auditing, Forecasting, GAAP, Cash Flow, Budgets, Fixed Assets, Financial Statements, Consolidation, Process Improvement, Essbase, PeopleSoft, Staff Management, Staff Development, Sarbanes-Oxley, Mining, Real Estate, Mergers & Acquisitions, LIHTC, Financial Analysis, Microsoft Office, Sarbanes-Oxley Act
Education
Northern Illinois University
Bachelor's Degree, Accounting
Comcast August 2013 - Present
Comcast Cable October 2004 - August 2013
AT&T Broadband June 1999 - February 2003
Comcast Cable May 1999 - February 2003
Skills
VoIP, Telephony, Telecommunications, Broadband, IP, Routers, Switches, Cisco Technologies, Network Design, Ethernet, Network Engineering, Computer Network..., Troubleshooting, Wireless, MPLS, Cabling, Call Centers, WAN, LAN-WAN, Fiber Optics
Education
University of Phoenix 2003 — 2005
Bachelor, Business
Harper College 1995 — 1999
Associate, Electronics Technology
CASA of Lake County June 2005 - August 2013
AT&T Broadband August 1998 - April 2003
TCI Cable 1990 - 2003
Skills
Management, Change Management, Advertising, Coaching, Courts, Media Relations, Meditation, Communication, Writing, Collaboration, Personal Development, Presentations, Public Speaking, Vendor Management, Training, Broadcast, Strategy, Marketing Communications, Recruiting, Public Relations, Digital Media, Marketing, New Business Development
Education
Montana State University-Bozeman 1978 — 1979
English-History
Polson High School
Comcast Business 2014 - Present
Comcast Cable January 2011 - Present
Comcast Cable April 2000 - Present
AT&T Broadband (Now Comcast) August 2000 - January 2003
AT&T Broadband April 2000 - August 2000
Skills
Troubleshooting, Customer Satisfaction, Training, Telecommunications, Customer Service, Technical Support, Telephony, Call Centers, Management, Broadband, Leadership, Customer Experience, Microsoft Office, Time Management, Outlook, CSG, Amdocs, BMC Remedy Ticketing..., BMC Remedy AR System
Education
Harper College 1999 — 2002
Computers in Business Management, Accounting, Business Management and Computers
Harper College
Associates, Micro Computer in Business Management
RGIS March 2011 - Present
Waste Management, Inc. October 2004 - January 2009
Ajilon Consulting November 2002 - October 2004
AT&T Broadband September 1997 - January 2001
JEA September 1983 - September 1997
Education
University of North Florida 1979 — 1981
Masters, Business Administration
Jacksonville University 1971 — 1973
Bachelors, Management
KGP Logistics 2014 - Present
ARRIS January 2006 - May 2013
Amphenol Times Fiber January 2005 - December 2006
AT&T Broadband / Comcast January 2000 - 2005
AT&T Broadband January 1999 - December 2000
TCI / AT&T Broadband January 1997 - 1999
Skills
Telephony, Broadband, Optical Fiber, Marketing Strategy, Network Design, Telecommunications, RF, VoIP, Team Building, IPTV, SIP, VOD, Fiber Optics, Solution Selling, Ethernet, Sales, DOCSIS, DWDM, Product Management, IP, MPLS, Account Management, Wireless, Business Development, Mobile Devices, Unified Communications, Professional Services, Salesforce.com, T1, Product Marketing, Data Center, Leadership, Managed Services, Cabling, Cisco Technologies, FTTx, Project Management, Management, Cloud Computing, Integration, Call Centers, Direct Sales, Networking, WiFi, Pre-sales, Sales Engineering, Metro Ethernet, Go-to-market Strategy, Strategic Partnerships, Channel Partners
Education
Los Medanos College 1992 — 1994
Time Warner Cable January 2011 - Present
Time Warner Cable March 2006 - May 2011
Time Warner Cable November 2004 - November 2007
TEKsystems May 2003 - August 2004
TEKsystems February 2003 - May 2003
AT&T Broadband July 1998 - February 2002
MediaOne May 1987 - July 1998
Skills
SQL, MapInfo, Visio, Broadband, Microsoft Office, Microstation, Fiber Optics, RF, Java, DWDM, CWDM, HFC, CMTS, SDV, VOD, Headend Documentation, OSP design, Excel, MapMarker, GIS, Oracle SQL, NetZoom, Bentley Microstation, Bentley Geo-Web, Bugzilla, Fiber documentation, Program Development, Optical Fiber, Ethernet, DOCSIS, Cabling, Network Design, Cables, Databases, FTTx, Internet Services, Outside Plant, Unified Communications
Education
University of Minnesota-Twin Cities 1987 — 1991
Electricial Engineering
Hennepin Technical College 1982 — 1984
Architectal Drafting
North Dakota State University 1980 — 1981
Architecture
ALYCE Paris November 2014 - Present
ALYCE Paris August 2013 - Present
Comcast Cable July 2009 - June 2013
Comcast Cable May 2007 - June 2009
Comcast Cable August 2001 - May 2007
AT&T Broadband July 2000 - August 2001
AT&T Broadband March 1998 - July 2000
Jones Intercable May 1989 - May 1998
23 WIFR TV June 1988 - May 1989
Skills
Telecommunications, Cross-functional Team..., Call Center, Account Management, Forecasting, Call Centers, Customer Retention, Marketing Strategy, Customer Satisfaction, Strategic Partnerships, Salesforce.com, Direct Sales, B2B, Sales Operations, Sales, Hispanic Market, Demographic Analysis, Consumer Behaviour, Statistical Modeling, Community Outreach, Broadcast Television, Video Production, Competitive Analysis, SWOT analysis, Marketing Communications, CRM, Segmentation, Marketing, Analysis, Leadership, Data Analysis, Product Development, Program Management, New Business Development, Customer Experience, Market Analysis, Customer Acquisition, Direct Marketing, Multi-channel Marketing, Direct Mail, Marketing Research, Market Planning
Education
Northern Illinois University 1982 — 1987
Bachelor of Science (BS), Communication and Media Studies
UPS Supply Chain Solutions August 2012 - Present
UPS Supply Chain Solutions June 2006 - August 2012
Comcast Cable March 2000 - 2003
AT&T Broadband 1998 - 2000
Skills
PITO Trainer and..., Hazmat training, International &..., UPS Shipping, Digital Cable, Cable Broadband, Cable Television, Warehouse Management, Accounts..., Microsoft Applications, Outlook Express, Oracle, Customer Service, Help Desk Support, Administrative...
Education
Ohio Christian University 2012 — 2015
Bachelor’s Degree, Business Administration, Management and Operations, 3.76
Ohio Christian University 2010 — 2012
Associate of Arts (A.A.), Theological and Ministerial Studies/Leaadership, 3.572
Lakeside High School 1982 — 1987
Diploma, General Studies
DIRECTV October 2014 - Present
DIRECTV August 2012 - October 2014
Comcast Cable November 2005 - September 2012
EchoStar Corporation November 2002 - October 2005
AT&T Broadband March 2002 - October 2002
Skills
Application Development, Agile, Databases, SAS, OBIEE, Oracle SQL, PL/SQL, Unix, Hyperion Interactive..., ETL, Agile Methodologies, Oracle, Business Intelligence, Software Development, SQL, Analytics, Teradata, Dashboard, Performance Tuning
Education
Maharaja Sayaji Rao University, Baroda 1991 — 1993
MS, Textiles
Andhra Pradesh Agricultural University 1988 — 1990
Bsc, Home Science
Kendriya Vidyalaya 1975 — 1988
high school, Biology
Comcast 2006 - Present
Adelphia Cable January 2002 - July 2006
AT&T Broadband January 1997 - December 2001
TCI Cable January 1994 - December 1996
Skills
Telecommunications, Account Management, Leadership, Strategic Planning, Customer Service, Team Leadership, Microsoft Office, Project Management, Process Improvement, Program Management, Salesforce.com, Negotiation, Sales Operations, Sales, Troubleshooting, Marketing Strategy, Customer Satisfaction, Marketing, Training, Coaching, Sales Management, New Business Development, Team Building, Event Planning, Public Speaking, Social Media, Social Media Marketing, Public Relations, Operations Management
Education
James Madison University
Business Administration and Management
Ground Effects Landscaping Inc October 2010 - Present
C.E.S. NW Inc August 2007 - November 2008
AmSafe Bridport February 2006 - July 2007
Stone Products Inc April 2004 - February 2006
Comcast Cable Communications, Inc February 2002 - April 2004
City of Tacoma December 2001 - February 2002
CADD Consulting Services, Inc April 2001 - November 2001
AT&T Broadband June 1999 - March 2001
Skills
Customer Service, Microsoft Excel, Microsoft Word, Project Management, PowerPoint, Team Building, Project Planning, Construction, Inventory Management, Management, Photoshop, Team Leadership
Education
Green River Community College 1997 — 1999
A.A.S, Drafting Design
PricewaterhouseCoopers February 2006 - Present
Comcast Cable 2003 - 2005
AT&T Broadband 1999 - 2003
Education
Northeastern University
BS, Accounting
Tony's Computers 2001 - Present
COTG – A Xerox Company January 2015 - Present
McGraw Hill Higher Education July 2011 - May 2013
Comcast Cable November 2004 - July 2009
Interscience International, Inc. November 1999 - October 2005
Best Buy February 2004 - January 2005
AT&T Broadband November 2000 - May 2002
Skills
Troubleshooting, Call Center, Technical Support, Computer Hardware, Customer Service, BMC Remedy, Windows 7, Active Directory, Networking, Help Desk Support, Customer Satisfaction, Laptops, Telecommunications, Cabling, Computer Repair, Call Centers, Windows Server
Education
Joliet Junior College
Computer Science, P.A.C.E. certification; General education classes necessary to obtain a degree in computer science
Knowledge Alliance
CompTIA A+ Certification, Computer Science
Comcast May 1985 - Present
Comcast 2007 - 2010
Comcast 2001 - 2007
AT&T Broadband 1997 - 2001
Media One 1995 - 1997
Continental Cablevision 1990 - 1995
Continental Cablevision 1987 - 1990
Continental Cablevision 1986 - 1987
Continental Cablevision 1985 - 1986
Continental Cablevision 1982 - 1984
Skills
Cables, SQL, Broadband, VOD, Cabling, VoIP, Telecommunications, DOCSIS, IP, Call Center, Fiber Optics, System Deployment, Ethernet, IPTV, Optical Fiber, Telephony, Cisco Technologies, HFC, Network Design, Software Development, Video, Product Management, Provisioning, Computer Network..., Network Engineering, LAN-WAN, QoS, Switches, Cable Television, Integration, Digital Video, MPEG, Microsoft SQL Server, SSIS, Visual Studio, Database Design, SIP, Routers, Routing, TCP/IP, WiFi, Metro Ethernet, Testing, SNMP, Set Top Box, MPLS, DSL, Software Design, SQL Server Management..., RF Engineering
Education
North Shore Community College
Business, 4.0 GPA
Assurance Fire Systems, Inc. May 2011 - Present
The Little Gym June 2003 - August 2010
AT&T Broadband December 2000 - December 2002
TCI July 1989 - December 2000
Skills
Process Improvement, Accounting, Management, Finance, Start-ups, Business Development, Strategic Planning, Small Business, Budgets, Forecasting, Project Management, Team Building, Leadership
Education
Regis University 1995 — 1997
MBA, Finance and Accounting
Metropolitan State University of Denver 1989 — 1993
Bachelor, Accounting
Layer3 TV October 2013 - Present
Genovation Capital July 2008 - Present
Comcast Cable 2003 - 2008
ATT Broadband 2001 - 2003
Education
Harvard Business School
CDW April 2007 - Present
Quill April 2005 - February 2007
ATT Broadband August 1993 - January 2001
Skills
Management, Microsoft Excel, Outlook, Customer Service, Sales, Microsoft Office, Microsoft Word, Time Management, Leadership, Account Management, Community Outreach, Accounting, Project Management, Healthcare, PowerPoint, Real Estate License, Non-profit Volunteering, Child Mental Health, Human Services, Foster Care, Residential Investment...
Education
Rasmussen College 2015 — 2016
Working toward BA in business Management, Business Management
Oakton Community College 2003 — 2005
Associate's degree, Health Information Technology, 3.75 GPA
Employer Services May 2008 - Present
Global Estates, LLC October 2007 - December 2009
Cook County Juvenile Temporary Detention Center May 2006 - May 2008
West Suburban P.A.D.S. April 2004 - April 2006
Charles River Associates May 2001 - August 2003
AT&T Broadband March 1999 - March 2001
Cablevision March 1997 - March 1999
Skills
Accounts Payable, Bookkeeping, Juvenile Corrections, Case Management
Education
Northeastern University 2000 — 2001
BS, Criminal Justice
Northeastern University 1997 — 2000
AS, Criminal Justice
Time Warner Cable October 2009 - Present
Comcast April 2006 - October 2009
Comcast December 2001 - April 2006
AT&T Broadband June 1998 - April 2006
Continental Cablevision/Media One June 1991 - June 1998
Continental Cablevision May 1983 - June 1991
Continental Cablevision October 1981 - May 1983
Education
Portsmouth Senior High School 1977 — 1981
Hesser College
Kaiser Permanente September 2014 - December 2014
Alameda County Health Care Services Agency October 2013 - June 2014
Simbiosys Mobile Solutions, Inc. June 2011 - July 2012
Comcast July 2002 - February 2010
ATT Broadband June 1999 - March 2002
ATT IMLC August 1995 - June 1999
Skills
Oracle DBA, SQL, Query Analyzer, Access
Education
Alameda County 2014 — 2014
Project Essentials
Oracle University, Fremont CA
Oracle DBA
University of Grenoble, France
Certification, Teaching French as a Second or Foreign Language
Jawaharlal Nehru University
Master's degree, French Language and Literature
Govt College for Women
Bachelor's degree, Sociology and French Language
Child Care Provider 2001 - Present
AT&T Broadband October 2000 - September 2001
Skills
Legal Research, Legal Writing, Customer Service, Employee Training, Computer Hardware, Computer Maintenance, Sales, Debt Collection, Banking, Retail Banking, Investment Banking, Data Entry, Data Center, Database Administration, Word Processing, Engineering, Technical Support, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Research, PowerPoint, Management, Public Speaking, Team Building, Administrative...
Education
Kaplan University-Davenport Campus 2010 — 2014
Bachelor's of Applied Science, Paralegal Studies, 3.85
CRIF Lending Solutions November 2014 - Present
Arrow Electronics January 2013 - November 2013
Douglas County School District August 2008 - January 2013
Genesys Conferencing August 2006 - August 2008
Dr. Robert Martinich D.M.D. May 2005 - March 2006
AT&T Broadband July 1998 - February 2003
Richfield Hospitality March 1994 - May 1998
Skills
Troubleshooting, System Administration, Technical Support, Access, Databases, Networking, Security, Training, Unix, Microsoft Exchange, Switches, Software Installation, Help Desk Support, Oracle, Customer Service
Education
Metropolitan State University of Denver 1991 — 1999
Bachelor's degree, Computer Science
Time Warner Cable April 2001 - Present
AT&T Broadband August 1994 - April 2001
Skills
Troubleshooting, Cabling, Telecommunications, VoIP, Broadband, IP, Ethernet, Telephony, Wireless, Fiber Optics
Education
Illinois Valley Community College 1984 — 1986
Associate of Arts and Sciences (AAS), Electronic Technology