Bell Company
Bell List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,766 Bell employees in database. Find out everything there's to know about Bell employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Employees
Coral-8 IT Consulting June 1998 - Present
Toyota Canada Inc. July 2014 - Present
Bell May 2013 - July 2013
CGI July 2011 - January 2013
PWC November 2010 - January 2011
Rogers Communications November 2010 - January 2011
Canadian Tire April 2010 - September 2010
ADP July 2009 - December 2009
MTS Allstream September 2007 - December 2008
Bell Canada October 2006 - April 2007
Skills
Test Planning, Quality Center, Agile Methodologies, SDLC, Testing, User Acceptance Testing, Quality Assurance, Test Automation, Requirements Gathering, Oracle, Requirements Analysis, Telecommunications, Test Strategy, Regression Testing, Business Process, Software Documentation, Business Intelligence, Software Development, Test Cases, People Skills, Database Migration, Databases, Manual Testing, Waterfall, Performance Testing, Data Migration, HP Quality Center
Education
Centennial College 2000 — 2001
PMI 2000
CDI College 1999 — 1999
E-Commerce Certificate
Ryerson University 1999 — 1999
Certification, Network Management
Charitel April 2011 - Present
Tel-Synergy December 2011 - February 2012
Soliist technologies January 2010 - December 2011
TELUS January 2004 - August 2009
ATT canada February 2001 - May 2004
Bell May 1999 - June 2000
Skills
Telecommunications, B2B, Corporate Development, Consultative Selling, Wireless, MPLS, VoIP, IP, Managed Services, Solution Selling, New Business Development, Account Management, Network Architecture, Team Leadership, Unified Communications, Business Development, Sales Management, Mobile Devices
Education
Académie international 1993 — 1997
Bachelor's degree, design et mise en marché
Centennial College
Cox Communications September 2013 - Present
ARRIS 1996 - 2013
Nortel Networks 1984 - 1995
Bell 1978 - 1983
Skills
Telecommunications, Process Improvement, Integration, VoIP, Cross-functional Team..., Program Management, Vendor Management, Product Management, Wireless, IP, Product Development, Information Technology, Facilities Management, Project Management, Microsoft SharePoint, Microsoft Project, OpenText LiveLink CMS, Microsoft Office, CA Records Management -..., Financial Force PSA, PeopleSoft Financial, PeopleSoft CRM, Leadership, Business Analysis, Strategy, Data Center, Professional Services, Fiber Optics, IPTV, Software Project..., MS Project, SharePoint, Ethernet, PeopleSoft, Broadband, PMO
Education
Carleton University 1975 — 1978
Bachelor of Engineering
Deluxe Entertainment Services Group April 2015 - Present
Bell January 2014 - January 2015
Pharmascience June 2012 - September 2013
Pharmascience November 2011 - June 2012
Skills
Human Resources, Employee Relations, Onboarding, Labor Relations, Talent Acquisition, Employee Engagement, HRIS, Recruiting, Organizational..., HR Policies, Training, Coaching, Employee Training
Education
McGill University 2007 — 2011
Bachelor of Arts, Industrial Relations
Universita Degli Studi Di Firenze 2010 — 2010
Study abroad
CEGEP - John Abbott College 2005 — 2007
D.E.C., Creative Arts Literature and Languages - Media Arts
McGill University
Applied Marketing
You Want Mobile October 2014 - Present
Hypnotik Productions July 2010 - Present
OKANE.ca communication January 2011 - Present
Avmor Ltd. - Canada’s Leading Supplier of Professional Cleaning Solutions July 2012 - Present
LBA ABL Badminton March 2012 - January 2015
Vertex constructions August 2011 - August 2013
QuatroGroup August 2012 - March 2013
Inventa December 2012 - December 2012
PC Mall 2005 - 2009
Bell January 2003 - January 2007
Skills
Web Design, Email Marketing, Video Production, Video Editing, Marketing, Graphic Design, Web Development, SEO, Management, Online Marketing, Video
Education
CEGEP - John Abbott College 2013 — 2014
Web/Multimedia Management and Webmaster
CEGEP - John Abbott College 2012 — 2012
Computer Science, print and publicity
Concordia University
Computer Science
Bell March 2015 - Present
MSI Corp April 2014 - March 2015
MSI Corp April 2013 - April 2014
MSI Corp February 2013 - April 2013
Skills
Mathematics, Statistics, SAS programming, Statistical Sampling, Accounting, Finance, Psychology, Biology, Visual Basic, Calculus, Linear Algebra, ICDL, Calculations, Call Center, Communication Skills, Customer Service, Management, Microsoft Excel, PowerPoint, Project Management, Public Speaking, Research, Teamwork, Time Management
Education
Carleton University 2007 — 2012
Bachelor's degree, Mathematics and Statistics
Bell April 2015 - Present
LPi Communications Group September 2013 - April 2015
JAM Direct Inc. February 2011 - September 2013
Rivet/Draft FCB September 2009 - January 2011
Skills
Direct Marketing, Integrated Marketing, Digital Marketing, Advertising, Direct Mail, Relationship Marketing, Email Marketing, Creative Direction, Online Advertising, Account Management, Creative Strategy, Interactive Marketing, Creative Briefs, Interactive Advertising, Marketing Communications, Marketing Strategy, Mobile Marketing, Brand Development, Digital Media, Online Marketing
Education
Centennial College 2008 — 2009
Post-Grad
University of Toronto - New College 2004 — 2008
Honours Bachelor of Science
Sha Tin Collge 2002 — 2004
International Baccalaureate Diploma
University of Toronto
Digital Marketing Certificate, School of Continuing Studies
LaborTek Staffing & HR Consulting 2012 - Present
Elections Canada September 2014 - October 2014
Distributel August 2011 - December 2011
Bell March 2009 - October 2010
Pizza Pizza Ltd November 2005 - August 2006
Skills
Technical Support, Windows, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, English, Outlook, PowerPoint, Strategic Planning, Research, Telecommunications, Photoshop, Public Speaking, Teaching, Mac, Supervision, Refereeing, Communication, French, Alto Saxophone, Training, Quality Assurance, Metadata, Conflict Resolution, Monitoring Performance, Coaching Staff, Writing, Journalism, Blogging, Video Blogging, VoIP, Internet Services, Reporting Metrics, DSL, Cable Broadband, Computer Network..., Call Centers, Problem Solving, Team Leadership, Leadership, Networking, Teamwork, Management, Customer Experience, Troubleshooting
Education
Carleton University 1999 — 2001
Transervice Lease Co. February 2007 - Present
Bell May 1999 - February 2007
Skills
Operations Management, Transportation, Logistics, Logistics Management, Transportation..., Process Improvement, Inventory Management, Fleet Management, Continuous Improvement, Purchasing, Warehouse Management, Warehousing, Supply Chain..., Distribution Center..., Shipping, Trucking, Customer Service, Team Leadership, Telecommunications, Management
Education
Mohawk College 2005 — 2006
Automotive Senior Technician , Automobile/Automotive Mechanics Technology/Technician
Centennial College 2000 — 2001
MAP 26, Automotive Technology/Technician
Air Canada April 2014 - Present
Air Canada November 2010 - March 2014
Air Canada October 2003 - November 2010
Air Canada September 2000 - October 2003
Bell September 1999 - September 2000
Skills
IT Project & Program..., Crew Scheduling, Customer Service, Training, Test Management, System Testing, Operations Management, Airports, Airlines, Management, Aerospace, Flight Safety, Civil Aviation, Flights, Commercial Aviation, Aviation, Aircraft, Human Factors, Aeronautics, Avionics, Airport Management, Piloting, IATA
Education
John Abbott College 1996 — 1998
Selwyn House School
ActionLink February 2013 - Present
CompuCom October 2012 - January 2013
Bell February 2012 - September 2012
Compugen October 2010 - February 2012
NCR Corporation July 2008 - October 2010
Skills
Cloud Computing, Business Analysis, Customer Service, Solution Selling, Computer Hardware, Microsoft Certified..., A+ Certified IT..., Microsoft Deployment..., ITIL Certified, UPS systems, Software Development, Cisco Certified, Microsoft SQL Server
Education
CDI College 2001 — 2002
Network and System Administration/Administrator
University of Central Florida 1998 — 2000
Computer Engineering
Canadian Institute for Health Information October 2014 - Present
Bell November 2013 - April 2014
Bell April 2013 - November 2013
Canadian Olympic Committee November 2011 - November 2012
Canadian Olympic Committee April 2008 - November 2011
Social Sciences and Humanities Research Council November 2007 - April 2008
Ottawa Lynx Baseball Club July 2006 - October 2007
Judo Canada January 2006 - July 2006
STA Healthcare Communications January 2004 - January 2006
Ottawa Lynx Baseball Club January 2003 - September 2003
Skills
Public Relations, Media Relations, Strategic Communications, Crisis Communications, Corporate Communications, Event Management, Internal Communications, Press Releases, Sponsorship, Speech Writing, Publicity, Marketing Communications, Journalism, Spokesperson, New Media, Broadcast, Communications Planning, Social Media, Event Planning
Education
Carleton University 1998 — 2002
Bachelor of Journalism, Minor in Political Science
Primerica May 2008 - Present
Bell September 2003 - March 2007
Primerica August 1993 - June 2004
Bell Canada November 2001 - January 2003
Skills
Mutual Funds, Strategic Financial..., Investments, Insurance, Securities, Financial Services, Marketing, Relationship-building..., Relationship..., Relationship Enhancement, Marketing Communications, Marketing Operations, Tax-planning, Segregated Funds, Project Management, Microsoft Applications, Thinking Outside The Box, Critical Thinking, Attentiveness to Detail, French, Communicative Skills, Financial Accumen, Financial Analysis, Cross-Functional Liaison, Finance, Retirement, Coaching, Finacial Management, Budgets, Retirement Planning, Management, Series 6, Customer Service, Financial Planning, Leadership, Team Leadership
Education
Centennial College 1990 — 1993
Business Administration and Management
University of Toronto
Marketing
Corus Entertainment April 2014 - Present
Bell M December 2013 - April 2014
Georgy Porgys February 2012 - December 2013
Bell October 2010 - September 2011
Bell January 2007 - October 2010
Rogers Sportsnet January 2005 - January 2007
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Customer Engagement, Broadcast, Sales, Management, Time Management, Advertising
Education
Centennial College 1990 — 1993
Child and Youth Worker
Memorial University of Newfoundland 1985 — 1989
Air Canada May 2012 - Present
DaGENIUS BUSINESS 2010 - Present
Bell November 2007 - November 2009
Synergie-contact / Videotron 2006 - 2007
Services Financiers NCO August 2005 - 2006
AMaBaie Productions 2004 - 2006
Voxdata / RBC Banque Royale 2005 - 2005
THE WEST ISLAND BLACK COMMUNITY ASSOCIATION (WIBCA), Roxboro January 2004 - June 2004
Skills
Macromedia Flash..., HTML + CSS, PHP Applications, Web Development, SEO, Wordpress, Web Design, Customer Service, D.E.P. Starting a..., Entrepreneurship, Entertainment, Management, Social Networking
Education
CDI College 2006 — 2007
Gestion financiere informatisee, Finance, General
West Island Career Center 2003 — 2004
Starting a business, DEP
Education Plus 2000 — 2002
High School, Diplomat
Glentel March 2012 - November 2012
Bell June 2011 - July 2011
Bell November 2010 - July 2011
Bell October 2010 - November 2010
H&M August 2009 - September 2010
Skills
Sales, Direct Sales, Sales Process, Sales Management, Cold Calling, Customer Retention, Telecommunications, New Business Development, Customer Satisfaction, Supply Chain Management, Inventory Management, MRP, Pricing and Revenue..., Transportation and..., Location Planning and..., Supply Contracts, Product design for..., Reliability Test, Project Management, Job and Staff Scheduling, Solution Selling, Sales Operations, Sales Presentations, Visual Studio, ERD, Oracle SQL Developer, Visual C#, Linear Programming, Excel Solver, Microsoft Office, Social Media, Microsoft Excel
Education
John Molson School of Business - Concordia University 2012 — 2015
Bachelor of Commerce (B.Com.), Business Technology Management
John Molson School of Business - Concordia University 2012 — 2015
Bachelor of Commerce (B.Com.), Logistics, Materials, and Supply Chain Management
John Abbott College 2008 — 2010
Pure and Applies Sciences
White Glove Virtual Assistant April 2013 - Present
MGA Sales June 2010 - Present
MD Packaging Inc. June 2010 - April 2013
Purolator Inc. January 2007 - June 2010
Bell November 2000 - December 2006
Skills
Sales Operations, Management, Professional Services, Selling, Key Account Management, New Business Development, Manufacturing, Packaging, Sales Management, Telecommunications, Account Management, Sales, Sales Process, Cold Calling
Education
Carleton University 1996 — 1999
Bachelor of Arts, Sociology/Anthropology
Bell (Field Services) February 2011 - Present
Bell (NPCO) June 2001 - February 2011
Bell October 1999 - June 2001
Bell April 1993 - October 1999
Bell (BIPD-Bell Institution Profesional Department) April 1992 - April 1993
Bell (IFPB - Institut de formation professionel de Bell) January 1991 - March 1992
Bell (BIPD) January 1990 - December 1990
Bell (Personal Dept) January 1988 - December 1989
Bell (Budget and results) April 1980 - January 1988
Bell (Intertool Network) July 1978 - April 1980
Skills
Microsoft Excel, Outlook, Microsoft Word, Translation, IP VPN, Broadband Networks, HSPA, Telecommunications, Program Management, Business Analysis, Project Management, PMO, Analysis, SIP Trunking, Integration, Managed Services, Management, Project Planning, SharePoint, WAN, PMP, VoIP, Call Centers, Change Management, Access, Cross-functional Team..., Vendor Management, Project Delivery, MPLS, Software Documentation, Business Process, Business Process..., Enterprise Software, Troubleshooting, Team Leadership, SDLC, Unified Communications, Telephony, Requirements Gathering, QoS, ITIL, Broadband, Process Improvement, Wireless, IP
Education
CDI College 2000 — 2002
Project Management Certification
Louis Phillippe Pare High School 1973 — 1978
Grade 12, High School/Secondary Diplomas and Certificates
Allstate Canada March 2015 - Present
Bell June 2013 - May 2014
Pizza Pizza Ltd November 2009 - June 2013
Centennial College May 2012 - May 2013
Starbucks September 2008 - October 2009
Success Tutorial School October 2007 - October 2008
Skills
Research, Microsoft Office, Social Media, Marketing Strategy, Multi-tasking Skills, Timely Decision Making, Marketing, Coaching, Overseas Experience, Teamwork, Market Research, Microsoft Word, Retail, Creative Writing, Time Management, Advertising, Management, Public Speaking, Customer Satisfaction
Education
Centennial College 2011 — 2013
Business Adminstration - Marketing, Marketing
University of Toronto Mississauga 2006 — 2010
Statistics Specialist
Bell September 2012 - Present
Bell Mobility April 2005 - Present
Skills
Workforce Management, Call Center, IEX, Customer Experience, Contact Centers, Telecommunications, Workforce Planning, Forecasting, Call Center Development, Analytics, Customer Satisfaction, CTI, Call Centers, Management, Wireless, Business Analysis, Team Leadership, Leadership, Coaching, Vendor Management, Analysis, Change Management, Customer Retention, Outsourcing
Education
John Molson School of Business 2006 — 2012
Bachelor of Business Administration (B.B.A.), Minor in Marketing
CEGEP - John Abbott College 2003 — 2006
DEC, Commerce
Bell October 2014 - Present
Seneca College of Applied Arts and Technology August 2012 - May 2015
Humber College August 2014 - September 2014
Bharti Airtel Limited January 2011 - December 2011
Skills
Windows 7, DHCP, Microsoft SQL Server, Active Directory, TCP/IP, DNS Server, Computer Hardware, Virtualization, ESXi, data center, windows 8, Ghost Imaging, Linux, Network Security, Windows, VoIP, Telnet, Oracle PL/SQL..., IIS, VMware Workstation, Unix Shell Scripting, vSphere, Windows Server, HTML, Customer Service, Change Management, ITIL, Service Desk, Visio, Long-term Customer..., Data Center
Education
Centennial College 2012 — 2013
Ontario College Advanced Diploma, Computer system Technology - Networking
Punjab Technical University 2007 — 2011
Bachelor's Degree, Computer Science & Engineering
Salesforce July 2015 - Present
Rogers Communications September 2013 - July 2015
TELUS July 2010 - June 2013
NetSuite 2008 - 2009
Bell 2001 - 2007
Skills
SaaS, Cloud Computing, Account Management, Telecommunications, Business Development, Wireless, Sales Process, Managed Services, Contract Negotiation, IT Strategy, Wireline, B2B, Professional Services, Solution Selling, Management, Security, Salesforce.com, Sales, Social Media, Customer Retention, Leadership, Networking, Nonprofits, E-commerce, Customer Satisfaction, MPLS, VoIP, Call Centers, Direct Sales, Strategy, Strategic Partnerships, Channel Partners, Integrated Marketing, Lead Generation, Martial Arts, Unified Communications, Sales Operations, Cisco Technologies, Mobile Devices, New Business Development, Sales Management, Selling, Marketing Strategy, Product Management, Strategic Consultative..., Go-to-market Strategy, Software Industry, TAS, Non-profits
Education
Centennial College
International Business, International Business- 3 year
Intel Security July 2012 - Present
Bell November 2004 - March 2012
EWA-Canada August 2001 - November 2004
General Network Services (GNS) February 1996 - August 2001
Skills
Governance, Risk Management, Auditing, Security, CISSP, Compliance, Operational Risk..., Risk Assessment, Enterprise Risk..., Policy, Network Security, ISO 27001, Information Security..., Business Continuity, PKI, Security Management, Telecommunications, Wireless Networking, Internet Security, Data Security, Enterprise Software, Cloud Computing, Security Architecture..., Information Security, CISA, Network Architecture, Computer Security, Strategy, Management, Integration, Project Management, Managed Services, Cloud Security, Vulnerability Management, IPS, Vulnerability Assessment, Identity Management, Penetration Testing, Wireless, SaaS, Solution Selling, Professional Services, Infrastructure, Strategic Partnerships
Education
Carleton University 1991 — 1993
Hon BA, Poli Sci / Economics
McMaster University 1987 — 1991
BA, Polical Science / Psychology
North Toronto 1982 — 1987
Citizenship and Immigration Canada / Citoyenneté et Immigration Canada April 2013 - Present
Carleton University September 2009 - August 2011
Bell December 2008 - July 2009
Aid for Seniors (City of Pointe-Claire) May 2006 - December 2008
Education
Carleton University 2009 — 2011
Master of Arts, Political Science
Concordia University 2004 — 2008
Bachelor of Arts, Honours Political Science
John Abbott College 2000 — 2002
D.E.C., Pure and Applied Sciences
Ecole Secondaire Dorval-Jean XXIII 1995 — 2000
D.E.S.
Comitee pari February 2013 - Present
Arbonne International Canada September 2011 - February 2014
Honda Canada Finance Inc. October 2012 - February 2013
Transervice Logistics Inc. August 2009 - September 2011
Bell May 2004 - February 2007
Skills
Team Building, Sales, Advertising, Coaching, Marketing, Customer Service, Customer Satisfaction, Management, Team Leadership, Negotiation, Retail, Strategic Planning
Education
CDI College 2013 — 2014
AEC, Computer Programming, Specific Applications
Centre de formation en approche corporelle 2008 — 2011
Psychotherapy
Concordia University 2008 — 2009
Education continu, business and administration, Quebec system law
CFP Gabriel-rousseau 2003 — 2004
DEP, Vente de pièce mécanique et accessoires
Cheonggang Academy
Éducation continue, Business
Cheonggang Academy
administration
Bell February 2012 - Present
Bell 2010 - February 2012
Bell 2010 - 2010
Bell 2009 - 2010
Bell 2008 - 2009
Mexx Canada Company 2006 - 2008
DEX Bros. 2001 - 2004
Skills
Talent Acquisition, Recruiting, Sourcing, Management, Hiring, Screening, Recruitment Advertising, Coaching, Onboarding, Interviewing Skills, Employee Relations, Bilingual Proficiency, Applicant Tracking..., Analytics, Training, Strategic Communications, Interviews, Leadership, Performance Management, Strategy, Team Leadership
Education
McGill University 2011 — 2013
Graduate diploma, Human Resources Management
Concordia University 2001 — 2006
Bachelor's degree, Human Relations
CEGEP - John Abbott College 1998 — 2000
Morneau Shepell March 2012 - Present
Bell October 2002 - January 2012
Bell Mobility 2002 - 2012
Client Logic January 1999 - 2001
Skills
Customer Satisfaction, Customer Service, Call Center, Customer Experience, Problem Solving, Contact Centre, Telecommunications, Sales Support, Team Leadership, Wireless, Customer Relations, IP, Team Building, Cross-functional Team..., Coaching, Time Management, Customer Retention, Call Centers, Account Management, CRM, Contact Centers, Performance Management, Sales Operations
Education
Centennial College
york memorial
Bell January 2013 - Present
Sun Media December 2011 - September 2014
Bell August 2010 - January 2013
Bell June 2009 - August 2010
More2Girls Inc. January 2009 - June 2010
Plan Canada September 2008 - January 2009
General Motors Acceptance Corp. April 2005 - June 2008
OPENaid International October 2007 - December 2007
MLS - Model Language Studio November 2003 - December 2004
Skills
Customer Service, Teaching, Microsoft Office, Strategic Planning, Social Media, Marketing Communications, Project Management, Marketing Strategy, Event Planning, Public Speaking, Microsoft Word, Event Management, Coaching, Copy Editing, Technically Competent, Computer Graphics Design, Photoshop, Adobe Illustrator, Creative Writing, Resume Writing, Technical Writing, News Writing, Online Marketing, English, Social Media Marketing, Facebook, PowerPoint
Education
International Academy of Design 2001 — 2001
A.E.C, Graphic Design in Web & Print
Carleton University 1998 — 2000
Honours Journalism and Political Science
CEGEP - John Abbott College 1996 — 1998
D.E.C, Creative Arts (Media & Photography)
Philip Morris International March 2014 - Present
Bell March 2012 - March 2014
Aviva Canada November 2006 - February 2012
CGI January 2005 - October 2006
Royal Canadian Mounted Police August 2003 - December 2004
Toshiba Canada April 2002 - August 2003
Skills
Active Directory, Troubleshooting, DNS, TCP/IP, Windows 7, DHCP, LAN-WAN, Network Administration, Software Documentation, Hardware, Networking, Servers, ITIL, WAN, English, VPN, Call Centers, Time Management, Cisco IOS, Firewalls, A+ Certified, FTP, Switches, Group Policy, Routers, Cisco Technologies, French, VLAN, VoIP, Wireless Networking, LAN/WAN, OSI Model, SNMP, NAT, SSH, RIP, Cisco, Linux, Ubuntu, Windows Server 2008, OSPF, QoS, CCENT Certified, Avaya Site..., Avaya IP Office Manager, 802.3x, 802.11x, Telephony, Windows Server, CompTIA A+
Education
DeVry Institute of Technology, 1996 — 1998
Diploma
Centennial College 1992 — 1994
Diploma
Bell March 2011 - Present
Bell Business Solutions March 2010 - March 2011
Skills
Time Management, Leadership, Team Leadership, Management, Project Planning, Process Improvement, Customer Service, Customer Satisfaction, Telecommunications, Customer Experience, Business Analysis
Education
Centennial College 2003 — 2006
HR Diploma, Human Resources Management/Personnel Administration, General
Bell January 2008 - Present
Bell Canada, Ottawa May 2001 - December 2007
CGI March 1998 - April 2001
BELL SYGMA TELECOM SOLUTIONS January 1993 - March 1998
Skills
System Administration, ITIL, IT Management, IP, IT Service Management, Team Leadership, Unix, Network Security, Telecommunications, Linux, Integration, Music Publishing, System Deployment, Business Analysis, Project Management, BMC Remedy, TCP/IP, Requirements Gathering, Requirements Analysis, VoIP, Incident Management, Vendor Management, IT Operations, Lyrics, Solaris, Service Delivery, Operating Systems, Management, Wireless, Troubleshooting, Security, Firewalls, Network Administration, Software Development, Cisco Technologies, DNS, SDLC, Virtualization
Education
Pink Elephant
ITIL V3 Foundations Certification
The George Washington University, Washington
Master's Certificate, Project Management
Carleton University
MCS, Computer Science
York University 1982 — 1986
Computer Science
Bell June 2000 - Present
Celestica International June 1996 - September 2000
IBM Canada LTD June 1989 - June 1994
Skills
Project Coordination, General Administration, General management, Business Communications, Technical Management, Entrepreneurship, Cisco, Troubleshooting, Microsoft Office, Call Center, Telecommunications, Customer Relations, Customer Service, Customer Experience, Process Improvement, Problem Solving, IP, Planning, Budgeting, Account Management, Operations Management, Analysis, Service Delivery, Team Building, Performance Management, Vendor Management, Cisco Technologies, Coaching, Switches, Project Planning, Budgets, Time Management, Team Leadership
Education
Entronics 2012 — 2013
CWNA, Wireless Network Technologies
Seneca College of Applied Arts and Technology 2010 — 2013
Cert. Adult Education and Training, Adult Education and Training, Honours
Seneca College of Applied Arts and Technology 2010 — 2011
Courses, Marketing
Seneca College of Applied Arts and Technology 2009 — 2010
Courses, Adult Education and Training
Centennial College 2004 — 2006
Cert., Spanish 1 & 2
Seneca College of Applied Arts and Technology 2004 — 2006
Ontario Management Development Program, Management/Leadership
Centennial College 2003 — 2005
Diploma, Project Management
Centennial College 1996 — 1998
Diploma, Data Communications and Telecommunications
Georgian College 1988 — 1991
Honors Diploma, Electronics Engineering Technology; Data Communications & Computer Networking
RO-EL June 2015 - Present
Bell March 2013 - June 2015
SAMONA INC. January 2009 - April 2015
Planète Mobile May 2007 - July 2013
Skills
Negotiation, Investors, Sales, Sales Operations, Retail Sales, Sales Presentations, Sales Process, Purchasing Negotiation, Contract Negotiation, Supplier Negotiation, Social Networking, Business Networking, New Business Development, Marketing Strategy, Social Media Marketing, Marketing Communications, Online Marketing, Product Marketing, Email Marketing, Investment Properties, Condos, First Time Home Buyers, Residential Homes, Sellers, Leadership, Marketing
Education
COLLÈGE MERICI 2013 — 2015
DEP, Technique D’ortheses et Protheses Orthopediques
CDI College 2006 — 2008
AEC, Financial Managment
Bell May 2015 - Present
Groupe Dynamite January 2015 - March 2015
Diabsolut Inc May 2014 - December 2014
Scotiabank February 2013 - June 2014
Hudson's Bay Company April 2011 - December 2012
Lakeshore Pool Association May 2012 - August 2012
Skills
Teamwork, Leadership, Event Planning, PowerPoint, Budgets, Customer Service, Social Media, Microsoft Office, Public Speaking, Microsoft Excel, Public Relations, Microsoft Word, Facebook, Photoshop, Research, Visio, Spanish, Advertising, French, Team Leadership, MS Project, Information Technology, Project Management
Education
McGill University 2012 — 2015
Bachelor of Business Administration (BBA), Management Information Systems Major & Marketing Minor, U3
CEGEP - John Abbott College 2010 — 2012
Diploma of College Studies, Social Science - Commerce Profile
Saint Thomas High School 2005 — 2010
International Baccalaureate High School Diploma, High School/Secondary Diploma Program
Bell March 2015 - Present
Bell March 2012 - March 2015
Bell April 2014 - January 2015
Bell November 2008 - March 2012
Aveos Fleet Performance Inc. October 2007 - November 2008
Videotron January 2006 - October 2007
Videotron October 2003 - January 2006
Videotron December 2002 - October 2003
MaestroVision October 2001 - November 2002
Skills
Integration, Telecommunications, Unix, Databases, Wireless, Testing, Business Process, IP, Networking, VAS, SQL, Solaris, Project Management, Operating Systems, LTE, Programming, Web Applications, Data Management, LDAP Administration, TCP/IP, CDMA, Solution Architecture, Business Analysis, Capacity Management, Linux, Vendor Management, Continuous Improvement, Program Management, Computer Science, Red Hat Linux, Data Analysis, Data Migration, Perl, Network Architecture, SAP, Wireless Networking, Provisioning, Mobile Technology, Routers, LDAP, Troubleshooting, Kaizen Blitz, Application Development, System Deployment, Team Leadership, Team Management, Coaching, Management, VoIP
Education
Université du Québec - Télé-université 2013 — 2018
Certificate in management, Business Administration and Management, General
Institut Teccart 1999 — 2001
DEC - Network administration
CEGEP - John Abbott College 1996 — 1998
Sciences
Brunico Communications October 2014 - Present
Shaw Communications October 2013 - November 2013
Toronto International Film Festival September 2013 - September 2013
Canadian Music Week January 2013 - February 2013
Shaw Communications October 2012 - January 2013
Shaw Communications February 2012 - March 2012
Canadian Music Week January 2012 - February 2012
Bell January 2011 - November 2011
Bell 1984 - 2008
Skills
Television Production, Television, Entertainment, Video, Field Producing, Broadcast Television, Video Production, Storytelling, Writing, Creative Development, Interviewing, Creative Direction, Content Management, Research, Reality, Scheduling, Documentary, Field Production, TV production, Media Production, Documentaries, Broadcast, Post Production, Content Creation, Live Events, Production, Broadcast Journalism, Creative Writing, Music Videos, Production Management, Publicity, Stories, Pre-production, Line Producing, Music, EFP, Content Strategy, Radio, Interviews, Avid, Producing, Screenwriting, Production Managment, Process Scheduler, Reality TV
Education
Centennial College 1980 — 1984
Radio and Television Broadcasting
Various
GLOBEX WORLDWIDE COURIER August 2013 - Present
Loomis Express July 2011 - August 2013
DHL Express Canada November 2007 - July 2011
Bell July 2006 - June 2007
Skills
Logistics, Sales, International Logistics, Transportation, Key Account Management, Sales Operations, Account Management, Air Freight, Customer Service, Pricing, Shipping, Sales Management, Sales Force Development, Customer Satisfaction, Transportation..., Inside Sales, Territory Management, 3PL, Ocean Freight, Cross Border, Customs Regulations, Customs Brokerage, Negotiation, Communication Skills
Education
CEGEP - John Abbott College 2004 — 2006
St-Thomas High School 1999 — 2004
High School Diploma
LinkedIn May 2015 - Present
LinkedIn April 2014 - Present
The Globe and Mail November 2013 - October 2014
EastLink January 2013 - April 2014
Bell October 2011 - July 2012
FUSE Marketing Group May 2011 - November 2011
Prince Albert Daily Herald November 2010 - May 2011
Mosaic Sales Solutions June 2010 - November 2010
The Hockey News April 2010 - August 2010
Education
Carleton University
Bachelor of Journalism, High Honours
Dalhousie University
Master of Business Administration (MBA)
Bell TV May 2010 - Present
Bell TV October 2007 - May 2010
Bell 2007 - 2009
Pollara Strategic Insights September 2006 - October 2007
Skills
Call Center, Coaching, Change Management, Conflict Resolution, Strategic Planning, Data Analysis, People Skills, Telecommunications, Customer Experience, Call Centers, Management, Training, Process Improvement
Education
Centennial College 2008 — 2010
Certificate, Human Resources
University of Toronto at Scarborough 2002 — 2006
B.Sc., Life Sciences
Cedarbrae C.I.
Enjoying Life 2014 - 2014
MTS Allstream February 1998 - November 2013
Bell Canada 1994 - 1998
Bell 1986 - 1993
Skills
Telecommunications, Unified Communications, Managed Services
Education
Centennial College 1996 — 1998
Certificate, Marketing/Marketing Management, General
TELUS January 2013 - Present
Bell January 2011 - December 2012
Bell Mobility April 2010 - December 2012
Bell October 2009 - April 2010
Motorola July 2000 - May 2009
Motorola April 1998 - October 2000
Motorola March 1995 - March 1998
Education
Centennial College 1986 — 1989
Diploma, Business Adminsration
Complete Innovations Inc. November 2014 - Present
Ainsworth Inc. February 2014 - November 2014
Iron Mountain January 2012 - January 2014
Grand & Toy August 2010 - November 2011
Acklands-Grainger 2009 - 2011
TELUS 2008 - 2009
Dell Canada 2007 - 2008
DealerVu 2007 - 2007
Rogers Communications 2005 - 2007
Bell 1997 - 2005
Skills
Marketing Management, Vendor Management, Marketing Strategy, Social Media Marketing, Direct Marketing, Advertising, Copywriting, Leadership, Team Building, Team Leadership, Presentations, Sales Presentations, Sales Presentation..., High Impact..., Communication Skills, Strategic Planning, Business Strategy, SEO, B2B Marketing, Management, Marketing, Strategy, Sales, Customer Retention, Web Analytics
Education
Centennial College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
Ryerson University
Certificate, Project Management, A
Bell April 2015 - Present
OgilvyOne Worldwide May 2014 - April 2015
Kika Marketing & Communications Inc January 2014 - May 2014
1milk2sugars PR October 2012 - December 2013
Skills
Social Media, Media Relations, Advertising, Marketing Communications, Social Networking, Public Speaking, Blogging, PowerPoint, Digital Strategy, French, Social Media Marketing, Microsoft Office, Microsoft Excel, Public Relations, Leadership, Customer Service, Event Management, Copywriting, Press Releases, Marketing Strategy, Web Content
Education
McGill University 2012 — 2014
Graduate Diploma, Public Relations and Communications Management
McGill University 2007 — 2011
Bachelor of Commerce, Marketing
CEGEP - John Abbott College 2005 — 2007
Commerce, Social Science
St. Thomas High School 2000 — 2005
International Baccalaureate
Northwestel November 2014 - Present
Bell September 2012 - October 2013
Hood Technology 2008 - 2009
Skills
Networking, Cisco Technologies, Switches, VPN, Windows Server, Technical Support, Active Directory, Network Security, TCP/IP, Network Administration, CCNA, BRAS, CMTS, Tellabs 5500, IMAS, BLUECAT
Education
Centennial College 2010 — 2011
computer systems technology, Computer Systems Networking and Telecommunications, B+
spm
Bell March 2015 - Present
Plasco Energy Group March 2008 - February 2015
Thermo Fisher Scientific December 2002 - March 2008
Skills
Organizing, Administrative Support, Outlook, PowerPoint, Scheduling, Travel Services, Logistics, Customer Service, Proofreading, Event Planning, Humor, Trade Shows, Materials Management, Proactivity, Administrative..., Process Scheduler, Microsoft Word, Teamwork, Contract Negotiation, Microsoft Excel, Microsoft Office, Team Building, Process Improvement, Event Management, Visio, Project Planning, Analysis, Employee Relations, Contract Management, Leadership, Software Documentation, Training, Administration, Procurement, Human Resources
Education
Carleton University 1995 — 2008
BA, Law
South Carleton High School
Skyline Vacation Ownership Corporation 2013 - 2014
Certus Staffing Solutions 2012 - 2013
Bell January 2011 - January 2012
Bell July 2008 - January 2011
Bell 2006 - 2008
Bell 2006 - 2008
Skills
Customer Relationship..., Communications, Knowledge Base..., Call Centre Operations, Process Improvement..., Collaboration Specialist, Project Portfolio..., Technical Recruiting, Process Management, Customer Self Service, eCommunications, Six Sigma, People-oriented, Sales, headhunters, Recruiting, Talent Acquisition, Building High..., Cross-functional Team..., Call Center, Process Improvement, CRM, Call Centers, Vendor Management, Team Leadership, Outsourcing, Time Management, Customer Retention, Analytics, Sales Operations, Account Management, Cold Calling, Telecommunications, Customer Experience, VoIP, Team Management, Direct Sales, Contract Negotiation, Communication
Education
CANADIAN SECURITIES COLLEGE
Investment instruments
Centennial College
BUSINESS MANAGEMENT
Bell Canada November 2013 - Present
Bell Canada October 2009 - November 2013
Bell Canada June 2005 - October 2009
Bell Canada June 2002 - June 2005
Bell May 2000 - May 2002
Bell Canada June 1997 - May 2000
Bell Sympatico 1995 - 1998
Skills
ITIL v3 Foundations, Six Sygma, IP, ITIL, VoIP, Business Analysis, DNS, Costing, DPI, Internet Services, Vendor Management, Service Delivery, Process Improvement, PMP, SLA, Network Operations, Strategic Planning, Contract Negotiations, IPTV, Wireless, Project Delivery, Data Center, Program Management, Call Centers, Contract Negotiation, Computer Network..., Deep Packet Inspection, Project Management, Networking, Integration, Management, Sla, Strategy, Telecommunications, Target Costing
Education
The George Washington University - School of Business 2001 — 2003
Master's Certificate, Project Management
St. Francis Xavier University 1992 — 1995
BA, Political Science
CEGEP - John Abbott College 1990 — 1992
DEC, Social Sciences
Bell January 2011 - Present
MF Entertainment January 1999 - Present
A.A.A. Transport & Maintenance January 2002 - January 2010
Skills
Leadership, Management, Marketing, Sales, Negotiation, Coaching, Marketing Strategy, Business Efficiency, Public Speaking, Strategic Leadership, New Business Development, Organizational..., Program Management, Creative Direction, Training, Customer Experience, Sales Operations, Business Analysis, Innovative Problem..., Goal Oriented, Customer Service, Account Management, Team Leadership, Customer Satisfaction, Telecommunications, Solution Selling, Business Development, Vendor Management, Process Improvement, Business Strategy, Cross-functional Team..., Change Management, Strategic Planning, Cold Calling, Team Building, Results Oriented, Sales Management, Social Media, CRM, Advertising, Event Planning, Time Management
Education
Concordia University 2010 — 2015
Bachelor of Commerce (B.Com.) Double Major, Marketing, Finance, GPA: 3.3
Centennial College 1999 — 2001
D.E.C, Commerce
Laurier MacDonald 1993 — 1998
D.E.S
Bell April 2010 - October 2011
LG Electonics Canada Inc August 2009 - April 2010
Canadian Consumer Specialty Products Association October 2004 - October 2008
Canadian Blood Services September 2000 - October 2004
Warner Lambert March 1993 - September 2000
Skills
Regulatory Strategy, Quality Management, Strategic Leadership, Strategy, Regulatory Affairs
Education
Concordia University 1989 — 1992
BSc., Pure and Applied Chemistry
John Abbott College 1986 — 1988
College Diploma, Health Sciences
Bell December 2010 - Present
Skills
Cisco Technologies, Requirements Analysis, Routers, Security, Switches, CCNA
Education
Centennial College 2010 — 2010
computer networking, networking and security
Bell May 2014 - Present
Bell January 2013 - May 2014
Bell March 2012 - December 2012
Bell April 2010 - March 2012
Meritrust Financial November 2010 - July 2011
GoodLife Fitness January 2007 - January 2010
GoodLife Fitness January 2008 - August 2008
Bally Total Fitness April 2003 - June 2007
The Valleywood Grill, Sports Clubs of Canada, BTF Corporation June 2004 - September 2005
Skills
Customer Service, Long-term Customer..., Strategic Planning, Team Leadership, Budgets, Teamwork, Sales Management, Team Building, Telecommunication..., Sales, Marketing, Microsoft Office, Time Management, Highly detail oriented, Analytical Skills, Coaching, Insurance, RRSP, RESP, Event Planning, Recruiting, Human Resources, Customer Experience, Account Management, Customer Satisfaction, Telecommunications
Education
Ryerson University 2001 — 2005
Bachelor of Commerce Degree, Hospitality and Tourism Management
Centennial College 1999 — 2001
Diploma, Hospitality and Tourism Administration
Bell June 2015 - Present
Bell January 2015 - June 2015
Bell Web Solutions October 2010 - December 2014
w.illi.am/ February 2008 - June 2009
EFFICIENS, Montreal October 2005 - February 2008
Bell October 2005 - January 2007
MIGHTYBIDS AUCTIONS January 2005 - August 2005
PARAMOUNT WEBMASTERS May 2004 - August 2004
GENERATION MULTIMEDIA February 2004 - April 2004
Clin Trials Bio Research September 1999 - November 2002
Skills
Business Analysis, Quality Assurance, Strategy, Requirements Gathering, Leadership, JIRA, Web Testing, Testing, Agile Methodologies, Waterfall Methodologies, Test Planning, Software and Web Testing, Flowcharts, Data Flow Diagrams, Visio, Elicitation Techniques, Stakeholder Analysis, SQL, Gap Analysis, Web Development, JavaScript, Linux, HTML, CSS, Teamwork, Microsoft SQL Server, Software, PHP, ASP, Brainstorming, Microsoft Excel, Visual Basic, PowerPoint, Perl Script, XHTML, Microsoft Word, Windows, Internet Explorer, Firefox, Apple Safari, Chrome, COBOL, Adobe Photoshop, C++, Team Leadership
Education
McGill University 2013 — 2013
Comprehensive Business Analysis, 92%
CEGEP - John Abbott College 2002 — 2003
Web Technology, Web
McGill University 1997 — 2000
Cert: Systems Analysis and Design, Managment
CEGEP - John Abbott College 1992 — 1996
Pure an Applied Sciences, Science
Bell September 2015 - Present
GLENTEL Inc. March 2014 - February 2015
Rogers Communications July 2012 - March 2014
Rogers Communications June 2010 - July 2012
Towers Watson April 2007 - April 2011
Rogers Communications Inc. January 2008 - September 2008
Skills
Marketing Communications, Brand Marketing, Advertising, Digital Marketing, Direct Marketing, Consumer Marketing, Marketing, Marketing Strategy, Telecommunications, Cross-functional Team..., Marketing Campaigns, Segmentation, Creative Problem Solving, Marketing Management, Google Analytics, Social Media, Marketing Research, Social Media Marketing, Market Planning, Promotions, Product Marketing, Planning, Brand Development, Account Management, Budgeting, Media Planning, Integrated Marketing
Education
University of Toronto at Scarborough 2005 — 2010
BBA, Management, Marketing
Centennial College 2011 — 2012
Post-graduate Diploma, Advertising Account Management
Bell January 2015 - August 2015
Bombardier Aerospace May 2014 - December 2014
Bombardier Aerospace August 2013 - December 2013
Simex Defence Inc June 2012 - August 2012
Simex Defence Inc March 2012 - May 2012
Professional Warehouse Demonstrations September 2010 - April 2011
Skills
Teamwork, Customer Service, PowerPoint, Access, Microsoft Excel, Microsoft Word, Ufile, SPSS, Outlook, Turbo Tax, SAP, Baan
Education
Concordia University 2012 — 2016
Bachelor of Commerce (B.Com.)
John Abbott College 2010 — 2012
DEC
Ecole Secondaire Felix-Leclerc 2008 — 2010
DES
John Molson International Business Association (JMIBA) May 2015 - Present
Instituto Brasileiro de Mercado de Capitais (Ibmec) March 2015 - August 2015
JSBA - John Molson Supply Chain and Business Technology Association May 2014 - April 2015
John Molson Startup Conference July 2014 - March 2015
ISO TECH DESIGN September 2014 - January 2015
Staples August 2010 - January 2015
Le Directeur Général des Élections du Québec April 2014 - 2014
Bell June 2012 - November 2012
Skills
Sales, Customer Service, Cold Calling, Direct Sales, Sales Process, Teamwork, Selling, Direct Marketing, Solution Selling, Time Management, Training, Start-ups, Microsoft Word
Education
Concordia University 2013 — 2016
Bachelor of Commerce, Double Major International Business & Supply Chain Operations Management
Instituto Brasileiro de Mercado de Capitais 2015 — 2015
Bachelor of Commerce, International Business/Trade/Commerce
CEGEP - John Abbott College 2011 — 2013
Diploma of Collegial Studies, Commerce
Bell October 2012 - Present
Bell January 2010 - September 2012
Bell December 1997 - December 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, English, Microsoft Word, HTML, Outlook, PowerPoint, Strategic Planning, Windows, SAP, Sales, Customer Satisfaction, Team Leadership, Call Centers, Leadership, Project Management, Customer Experience, Account Management, Process Improvement
Education
Centennial College 1990 — 1992
Travel Counselor Diploma, Tourism and Travel Services Management
Loto-Québec September 2015 - Present
Les Services Conseils EllieG Inc. May 2015 - Present
Ceridian October 2013 - September 2015
Le Coffre au Trésor May 2010 - September 2015
Bell January 2013 - October 2013
Runes Technologies January 2012 - January 2013
Espacejeux, Loto-Québec September 2010 - January 2012
Technologies Nter, Loto-Québec December 2009 - September 2010
Technologies Nter, Loto-Québec February 2009 - September 2010
Speedware September 2005 - December 2008
Skills
Analysis, Requirements Analysis, English, XP, Databases, Unix, SQL, Business Analysis, ERP, Change Management, Microsoft Office, COBOL, Access, PL/SQL, Customer Relations, Software Development, Visio, Problem Solving, MS Project, Testing, Process Engineering, Business Requirements, Documentation, Quality Assurance, Functional..., Business Process, Agile, Application Development, Team Leadership, Scrum, Balsamiq, Agile Methodologies, Software Documentation, SharePoint, Integration, Management, Software Project..., SDLC, Requirements Gathering, Oracle, Process Improvement, Project Management, Systems Analysis, Visual Basic, Technical Support, Team Management, Functional Analysis, Database Design, Project Delivery, Strategy
Education
John Abbott College 1984 — 1987
College diploma, Information Technology
Macdonald High 1980 — 1984
HEC Montréal
Accounting
The Shopping Channel December 2013 - Present
Bell October 2007 - May 2012
Saudi Goody Products Marketing Company December 2005 - June 2007
Transmed October 1991 - November 2005
Ras Alkhaimah Cooperative Society, Ras Alkhaimah, U.A.E. Middle East July 1983 - April 1990
Skills
Telecommunications, Customer Experience, Wireless, Key Account Management, Category Management, Sales Management, Channel Management, Business Analysis, Problem Solving, Promotions, Negotiating Contracts, Customer Negotiations, Lotus Notes, Outlook, Microsoft Office, Distribution Management, Sales Recruitment, Purchase Management, Supply Chain Management, Distribution Strategies, Distributors, Call Center, Management, Distributed Team..., Recruiting, Channel Partners, Call Centers, Team Leadership, Team Building, Teamwork, Customer Satisfaction, Negotiation, Coaching, Business Planning, Account Management, Contract Negotiation, CRM, Retail, Project Planning, Business Strategy, Sales, Strategic Planning, Analysis, Mobile Devices, Time Management, Team Management, Merchandising, Forecasting, Market Research, Product Management
Education
Centennial College 2013 — 2013
Ontario Postgraduate Certificate, Strategic Business Management, C+
The Chartered Institute of Marketing, UK 2001 — 2001
Diploma in Marketing, Analysis & Decision, C
Bureau of Information Technology Studies (BITS) 1990 — 1991
Diploma in Computer studies, Computer Science, C
University of Lucknow 1982 — 1985
Bachelor of Arts (B.A.), Economics, C
International Institute of Business Analysis (www.iiba.org)
Air Canada April 2015 - Present
Air Canada April 2012 - March 2015
Bell Canada July 2011 - April 2012
Bell May 2007 - July 2011
Commission for Environmental Cooperation May 2010 - August 2010
Education
McGill University 2014 — 2015
Comprehensive Project Management
Concordia University 2008 — 2011
Masters Environment, Environmental Impact Assessment
Concordia University 2004 — 2007
BA, Specialization Sociology & Anthropology
CEGEP - John Abbott College 2002 — 2004
DEC, Creative Arts literature and languages
Bell April 2015 - Present
ENVOY PHARMACEUTICAL May 2011 - December 2014
Hilton Garden Inn September 2010 - April 2011
Humber College September 2009 - April 2010
City of Oshawa January 2009 - July 2009
Royal Bank of Canada July 2008 - November 2008
Nortel Networks January 2008 - July 2008
Toronto Dominion Bank August 2007 - October 2007
J&J January 2007 - July 2007
KPMG LLP March 2006 - November 2006
Skills
Project Management, Banking, Treasury, Risk, Credit, Sustainability..., ERP systems, ERM, MS..., Risk, IFRS, Capital..., Accounting, Capital Assets, Business Analysis, Sustainability, Management, Project Planning, Business Planning, Risk Management, Negotiation, Budgets, PMP, Finance, Vendor Management, Process Improvement, Financial Analysis, Forecasting, Business Development, ITIL, Leadership, Customer Service, Business Process..., Change Management, Analysis, Team Leadership, Financial Risk, ERP, Team Building, Team Management, Credit Risk, Management Consulting, Strategic Planning, Account Reconciliation, Financial Accounting, Business Strategy, Internal Audit, Portfolio Management, Strategy, Access, CRM, Business Intelligence, Program Management, Business Process, Project Portfolio..., Operations Management
Education
Ryerson University 2011 — 2012
Post Grad, Green Economy (Part-Time)
Seneca College of Applied Arts and Technology 2010 — 2011
Post Grad, Sustainable Management
Humber College 2009 — 2010
Post Graduate, Project Management
Treasury Management Association of Canada 2008 — 2009
Professional Development, Treasury Related courses
Innovation in Business Solutions 2007 — 2008
SAP Courses, FI/CO, SD, BI
Institute of Certified General Accountant 2007 — 2008
Certificate, Professional courses
Institute of Chartered Accountants in Ontario 2007 — 2007
Professional Development, Business Planning course
Institute of Risk and Insurance Management In.c 2007 — 2007
Professional Development, ERM course
University of Toronto 2007 — 2007
certificate, Business Analysis courses
Centennial College 2004 — 2007
Business, Finance/Accounting
WIND Mobile May 2013 - Present
WIND Mobile January 2011 - May 2013
Vitran Logistics September 2010 - December 2010
Bell February 2010 - August 2010
Mobilicity 2010 - 2010
Triplex Mfg Co. July 2008 - October 2009
ICICI Lombard June 2006 - July 2008
Skills
Management, Marketing, Sales, Telecommunications, Sales Management, Sales Operations, Wireless, Customer Satisfaction, Leadership, Customer Experience
Education
Centennial College 2010 — 2011
Post Graduate diploma, Management, Marketing, Sales, communications, Statistics
Centennial College 2010 — 2011
Post Graduate diploma in Marketing Management, Business, Management, Marketing, and Related Support Services
Bell February 2015 - Present
Bell February 2013 - Present
Club Med June 2013 - December 2013
Loblaw Companies Limited August 2005 - June 2013
Skills
Microsoft Office, Customer Service, Teamwork, Event Management, Microsoft Excel, Time Management, Management, Event Planning, Leadership, PowerPoint
Education
Concordia University 2010 — 2012
History
CEGEP - John Abbott College 2006 — 2009
DEC, Social Sciences
Bell January 2015 - Present
Actitude Plus March 2015 - May 2015
Zoo Parc Safari April 2014 - October 2014
Place Bonaventure Property Management September 2013 - December 2013
IKEA Canada June 2012 - August 2013
Actitude Plus April 2012 - April 2012
Sears Canada November 2009 - September 2010
Zoo Parc Safari May 2007 - November 2009
Skills
Retail, Accounting, Event Planning, Teamwork, Microsoft Office, Personal Budgeting, PowerPoint, Project Management, Microsoft Excel, Real Estate, Venue Management, Business English, Public Speaking, Customer Engagement, Customer Oriented
Education
Université du Québec à Montréal 2014 — 2015
Certificate, Human Resources Management/Personnel Administration, General
Université du Québec à Montréal 2013 — 2014
Certificate, English Language and Literature, General, 3.73/4.3
CEGEP - John Abbott College 2012 — 2013
Attestation of College Studies, Event Planning & Management
Centre de Formation Professionnelle des Patriotes 2011 — 2012
Attestation of Vocational Specialization, Starting a Business
Unemployed June 2015 - Present
CGI October 2014 - June 2015
Caisse de dépôt et placement du Québec January 2011 - October 2014
CGI December 2010 - January 2011
Bell November 2009 - August 2010
Caisse de dépôt et placement du Québec August 2002 - July 2009
Urgences-santé November 2000 - July 2002
Viasystems March 1996 - October 2000
Pharmacia 1993 - 1994
Pharmacia 1991 - 1992
Skills
Business Analysis, Project Management, ITIL, Business Intelligence, PMP, Requirements Analysis, Solution Architecture, Software Project..., Integration, Software Development, Microsoft SQL Server, Analysis, Unix, Team Management, Business Requirements, Microsoft Dynamics AX, Autosys, SQL, Agile Methodologies, Team Leadership, Consulting
Education
CDI College 1995 — 1996
Information technology
Monster July 2012 - Present
Bell January 2004 - January 2011
Holistic Center 2009 - 2011
Skills
Sales, Business Development, CRM, New Business Development, Account Management, Salesforce.com, Team Management, Customer Satisfaction, Direct Sales, Recruiting, Sales Operations, Training, Selling, Coaching, Cold Calling, Team Leadership
Education
Ayurvedic Holisitic Center 2011 — 2014
Ayurvedic Medicine/Ayurveda
NHC -Natural Health Institute 2008 — 2010
Certificate, Reiki and Energy Medicine
CEGEP - John Abbott College 1991 — 1993
Social Sciences
Beaconsfield High School 1986 — 1991
Scotiabank October 2012 - Present
Bell June 2010 - May 2011
Rogers Communications January 2000 - November 2009
Skills
Call Centers, Customer Experience, Project Management, Leadership, Team Management, Customer Satisfaction, Training, Strategic Planning, Telecommunications, Tactical Planning, Customer Service, Service Delivery, Problem Solving, Quality Assurance, Performance Management, Team Leadership, Vendor Management, Relationship Building, Employee Engagement, Banking, Technical Support, Business Process..., Change Management, Project Portfolio..., Project Planning, Project Delivery, MS Project, Contact Centre..., Contact Centre Design, Contact Centers, International Project..., Telephony, Visio, Microsoft Office, Presentations, Virtual Teams, Stakeholder Management, Communication, Cross-functional Team..., Process Improvement, Impact 360, CMS, Avaya, Access Database, Contact Center Strategy, Contact Center..., Contact Center..., Contact Center..., Business Analysis, IVR
Education
Seneca College of Applied Arts and Technology
Certificate, Business Studies
CDI College
Certificate, Computer Support Specialist
TD Meloche Monnex 2013 - Present
Transamerica 2013 - 2014
CIBC April 2013 - May 2013
Bell September 2002 - 2012
Skills
Telecommunications, Troubleshooting, Satellite TV, Encoders, Project Management, Master Control, MPEG2, IPTV, Microsoft Office, Data Transfer, Encoding, Video, Call Centers, Visio, Active Directory, Management, Customer Experience, Process Improvement, Sales, Technical Support, Customer Service, Account Management, Team Leadership, Training, Leadership, Customer Retention, Customer Satisfaction, Vendor Management, Business Analysis, Time Management, Social Media
Education
University of Toronto
Risk Management
Ryerson University 2010 — 2011
Media Writing I: Audio and Digital (Continuing Edcuation Course), Radio and Television, 4.0 (A)
Centennial College 2000 — 2005
Computer System Technology, Computer Systems Networking and Telecommunications
Pope John Paul II Catholic Secondary School
Ontario Secondary School Diploma
Figure 1 July 2015 - Present
Centennial College May 2013 - Present
Swing and Sway 2011 - Present
The Creative Group January 2015 - July 2015
The Creative Group April 2014 - December 2014
Bell September 2013 - February 2014
Seneca College of Applied Arts and Technology January 2012 - May 2013
Shoppers Drug Mart May 2012 - August 2012
Randstad January 2011 - April 2011
Mabco June 2007 - August 2007
Skills
Microsoft Office, Customer Service, Project Management, Team Building, Teamwork, Foreign Languages, Ballroom Dance, Latin Dance, Event Management, Project Coordination, Human Resources, Talent Management, Time Management, PowerPoint, Research, Employee Relations, Event Planning, Administration, Leadership, Interviews, Team Leadership, Onboarding, Lecturing, Employee Training, New Hire Orientations, Coaching, Resume Writing, Performance Management, Recruiting
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Bachelor of Commerce (BCom), Human Resources Strategy and Technology
Centennial College 2009 — 2010
Diploma in Business Administrations, Human Resources
Al Nahda National Schools - United Arab Emirates 2006 — 2008
High School Diploma, Business/Commerce, General
Our Own English High School
Bell January 2014 - Present
Bell January 2011 - October 2011
Bell Canada September 2008 - February 2011
Bell January 2005 - September 2008
Bell February 2000 - January 2005
future electronics 1997 - 2000
Skills
Telecommunications, Product Management, Product Marketing, Customer Experience, Marketing Strategy, Strategic Thinking, Team Leadership, Business Development, Multi-channel Marketing, Marketing, Relationship Marketing, Entrepreneurship, Strategy, Competitive Analysis, Marketing Management, Segmentation, Direct Marketing, Digital Marketing, CRM
Education
Concordia University 1995 — 1997
bcom, marketing
CEGEP - John Abbott College 1993 — 1994
DEC, Marketing
Bell February 2015 - Present
Education
Centennial College 2011 — 2013
Certificate, Web Development-Design
Seneca College of Applied Arts and Technology 2009 — 2010
Post-Graduate Certificate, Corporate Communications
Seneca College of Applied Arts and Technology 2008 — 2010
Certificate, Adult Education/Staff Training
Carleton University 2003 — 2007
Bachelor of Arts, Law & Psychology
Direct Energy Marketing Ltd November 2007 - January 2012
Direct Energy Marketing Ltd September 2005 - November 2007
Axxent Corp January 1999 - January 2002
Canada Life Assurance January 1998 - January 1999
Bell January 1997 - January 1998
Skills
Process Improvement, Data Quality, Microsoft Word, Microsoft Excel, Reports, Data Entry, Multi Tasking, Highly detail oriented, Administrative Processes, Business Analysis, Time Management, Team Leadership, Visio, Call Centers, CRM
Education
Centennial College
Computer Programming
Cheonggang Academy
Toronto School of Business
TJCM Marketing and Consulting Services January 2011 - Present
Site Dudes November 2009 - October 2011
Rogers Communications October 2006 - March 2009
Bell January 2000 - July 2005
Skills
Database Marketing, Account Management, Project Management, New Business Development, Strategic Planning, Social Media Marketing, Google Adwords, Google Analytics, Interactive Advertising, Content Writing, Networking, Blogging, Marketing Solutions, Time Management, Data Entry, Office Administration, Organization, Communication, Negotiation
Education
Toronto School of Business 1997 — 1998
Business, Management, Marketing, and Related Support Services
Centennial College 1991 — 1993
Criminal Justice and Corrections
Bell February 2010 - Present
Skills
Customer Satisfaction, Highly Reliable, Business Strategy, TT, Training, Customer Service, Visual Merchandising, Recruiting, Coaching
Education
Centennial College 2012 — 2015
Bell January 2008 - Present
Bell January 1999 - January 2008
Bell 1996 - 1999
Bell October 1989 - 1996
Education
Université de Montréal 1993 — 1996
Certificat, Informatique
Concordia University 1991 — 1993
BA, Political science
CEGEP - John Abbott College 1987 — 1990
Dec, Pure and applied science
Bell January 2015 - Present
Rogers Communications June 2014 - Present
Manulife Financial September 2013 - June 2014
TD January 2013 - July 2013
Rogers Communications Inc. May 2010 - January 2013
Loblaw Companies Limited July 2008 - September 2010
NuComm now Trancom North America - Asia January 2008 - June 2008
Rogers Communications, ESI, CDI April 1996 - March 2008
Rogers Communications Inc. 1998 - 2008
Canadian Tire Corp 1997 - 2000
Skills
PMO, SDLC, Vendor Management, ITIL, IT Management, Resource Management, Business Analysis, Requirements Analysis, Integration, Change Management, IT Service Management, Project Planning, Project Management, Data Center, Solution Architecture, Leadership, Data Warehousing, Management, Enterprise Architecture, Telecommunications, Disaster Recovery, Risk Management, Business Intelligence, Visio, System Deployment, Outsourcing, Information Technology, Infrastructure, Governance, Business Process..., Business Process, Requirements Gathering, Service Delivery, IT Operations, Business Requirements, COBIT, Service Management, ERP, Networking, CRM, Business Transformation, Process Improvement, Business Process..., SharePoint, PCI DSS, Cross-functional Team..., Systems Analysis, Software Documentation, Process Engineering, Certified Project...
Education
The George Washington University - School of Business 1998 — 2002
Masters Certificate, Project Management
Centennial College 1967 — 1970
Bell Canada April 2011 - Present
Bell Canada July 2004 - April 2011
Bell March 1998 - July 2004
Skills
Telecommunications, IP, VoIP, DNS, MPLS, Technical Support, Wireless, Network Architecture, Business Analysis, Integration, Servers, Team Leadership, Vendor Management, IIS, Databases, ITIL
Education
Centennial College 1978 — 1981
Bell April 2014 - Present
Bell Canada 2007 - April 2014
Bell Canada 2004 - 2007
Yellow Pages Group 2003 - 2004
Sympatico.ca 2001 - 2003
Sympatico.ca 1999 - 2001
Skills
Budgets, Analysis, Software Documentation, Forecasting, Business Planning, Management, Project Management, Telecommunications, PMO, Team Leadership, Project Delivery, Business Analysis, Project Portfolio..., Program Management, Requirements Analysis, Change Management, Process Improvement, Microsoft Office, Business Process..., Project Planning, PMP, Strategic Planning, SAP, Web Design, Microsoft Excel, Microsoft Word, PowerPoint, Vendor Management, Access Database
Education
Ryerson University 2005 — 2009
Project Management, Project Management Certificate
Centennial College 1987 — 1990
ACCOUNTING AND FINANCIAL MANAGEMENT DIPLOMA, Accounting and Finance
Woburn
Bell 2011 - 2012
Education
Carleton University 2003 — 2007
Temenos August 2008 - Present
ScotiaMcLeod May 2007 - June 2008
Bell Canada May 2005 - June 2006
Bell 1996 - 2005
Skills
CRM, Program Management, Training Delivery, Testing, Business Analysis, Customer Service, SDLC, Performance Management, Training, Change Management, Software Implementation, Banking, Portfolio Management, Financial Services, Requirements Analysis, Coaching, Business Process, Management
Education
Centennial College 2006 — 2007
Teacher of Adults, Certificate
Concordia University 1982 — 1985
Bachelor of Commerce (BCom), Major: Finance
Bell 2014 - Present
Bell Canada March 2010 - Present
IBM April 2009 - September 2010
IBM Canada Ltd. 2009 - 2009
Bell Canada 2008 - 2008
AMD March 2004 - November 2004
Symagery Microsystems 2000 - 2002
Semiconductor Insights 1997 - 2000
Skills
Product Management, Business Analysis, Team Leadership, Project Management, Program Management, IP, Telecommunications, Requirements Analysis, Change Management, PMO, Integration, Software Development, Management, Strategy, Testing, Carpentry, Cross-functional Team...
Education
University of Ottawa 2005 — 2009
M.Eng, Management
Carleton University 1998 — 2004
B. Eng. Systems and computer, Computer Engineering
Algonquin College of Applied Arts and Technology 1994 — 1997
Computer Engineering Technology, Computer Engineering Technologies/Technicians
American Express September 2007 - May 2015
American Express August 2012 - June 2013
Bell March 2007 - August 2007
Bell Canada September 2002 - February 2007
Skills
Needs Analysis, Instructor-led Training, Training Delivery, Adult Education, Performance Management, Leadership Development, Instructional Design, ADDIE, Coaching, Mentoring, Soft Skills, Training, Captivate, Blended Learning, Employee Engagement, Learning Management, Learning Management..., Employee Training, Leadership, Change Management, Customer Experience
Education
Canadian Society for Training and Development 2009 — 2010
CTDP, Adult Training and Development
University of Toronto - Ontario Institute for Studies in Education 2008 — 2009
Certificate in Adult Training and Development
Carleton University 1994 — 1998
B.A. (Hons) Psychology
Goldcorp June 2015 - Present
Starzynski Consulting Associates Inc. August 1998 - Present
Whitby West Ward (2) September 2014 - October 2014
Starzynski Consulting Associates Inc June 2009 - August 2013
Bell Canada 1996 - 1998
Bell 1996 - 1997
Bell Canada 1978 - 1995
Skills
Change Management, Strategic HR, Leadership Development, Organizational..., Workshop Facilitation, Strategy, Business Process..., Executive Coaching, Team Building, Strategic Planning, Training, Coaching, Organizational Design, Performance Management, Business Transformation, Employee Engagement, Culture Change, Analysis, HR Transformation, Organizational..., Leadership, Program Management, Consulting
Education
Carleton University
Social Psychology
Juran Institute
Business Process Re-engineering
Le Cordon Bleu
Ryerson University
Human Resources Management and Services
eFire Studio February 2013 - Present
Bell November 2011 - Present
Bell Canada March 2011 - November 2011
Bell Canada February 2010 - March 2011
Bell Canada February 2009 - February 2010
Bell Canada June 2007 - February 2009
Bell Canada August 2005 - June 2007
Bell Canada May 2005 - August 2005
Lightwave Reprographics August 2000 - February 2001
Skills
MySQL, JavaScript, PHP, AJAX, DHTML, HTML, Database Design, SQL Server, Java, Visio, C#, Visual Basic, Databases, CSS, jQuery, VBA, Word, SAS, Excel, PowerPoint, JavaScript Frameworks, SQL, ASP, VBScript, Visual Studio, Relational Databases, VB.NET, Apache, DOM, Access, Shell Scripting, Unix, Microsoft SQL Server
Education
Carleton University 2001 — 2008
Bachelor of Science (B.Sc.), Computer Software Engineering
Aon Hewitt Associates February 2010 - Present
Aon Hewitt April 2005 - February 2010
Seneca College May 2008 - August 2008
Sylvan Learning - Hamilton, ON February 2004 - July 2004
Rugman.com January 2001 - February 2004
Bell April 1996 - May 2000
Skills
Change Management, Performance Management, Employee Engagement, Organizational..., Organizational..., Process Improvement, Business Analysis, CRM, Project Management, Vendor Management, Team Building, Project Planning, Editing, Teamwork, Program Management, Customer Service, Management, Training, Coaching, Interviews, Employee Benefits, PeopleSoft, Call Centers, Outsourcing, Human Resources, Analysis
Education
Centennial College 2015 — 2015
Employee Relocation
Centennial College 2007 — 2009
Adult Teaching, Adult Teaching
Centennial College 2005 — 2008
Adult teaching, Adult and Continuing Education and Teaching
University of Toronto 1996 — 2000
Bachelor of Arts, English
University of Toronto - Woodsworth College 1996 — 2000
Bachelor of Arts (BA), English Language and Literature, General
infro computer inc August 1998 - Present
infopro computer August 1998 - Present
TeraGo Networks September 2010 - October 2011
sprint canada 1999 - 2002
Bell 1986 - 1988
Bell 1986 - 1988
Skills
HP Openview, Wireless Networking, IP Networking, Network Design, BGP, MPLS, Cisco, OSPF, Data Center, Disaster Recovery, VPN, Cisco IOS, CCNP, Wireless, VoIP, Network Administration, Firewalls, Telecommunications, Troubleshooting, Vendor Management, IP, Security, Routers, Service Delivery, Network Security, Routing, WAN, QoS, TCP/IP, Switches, IPSec, Network Architecture, IT Management, Project Planning, VMware, Virtualization, EIGRP, Active Directory, System Administration, LAN/WAN, Citrix, Team Leadership, VLAN, Call Center, PMP, Cisco Technologies, Networking, Unified Communications, Network Engineering, DNS
Education
Centennial College 1993 — 1994
BS, Electronics Data Communication & Networking
George Brown College 1992 — 1993
DeVry Institute of Technology 1982 — 1984
bs, Electronics Engineering Technologist Diploma
SickKids Foundation January 2013 - June 2013
Rogers Communications March 2009 - June 2012
Rogers Communications February 2007 - May 2008
TD February 2004 - February 2006
T-Mobile October 2003 - February 2004
Bell March 2003 - September 2003
Corel Corporation August 1998 - May 2000
Skills
SQL
Education
Schulich School of Business 2007 — 2007
Certificate, Six Sigma Black Belt
Willis College of Business 1997 — 1998
Diploma, Visual Software Design
Carleton University 1994 — 1997
Bachelor's degree, Political Science
Bell Canada February 2014 - Present
Bell January 2011 - February 2014
Bell Canada November 2007 - January 2011
Skills
Wireless, Telecommunications, Engineering, Network Design, Unified Communications, IP, VoIP, Process Improvement, Managed Services, Network Architecture, Switches, Cisco Technologies, Integration, MPLS, WAN, Cloud Computing
Education
Carleton University
Computer Science, Computer Science Software and Computing Stream
Tel Aviv University
Engineering
Bell January 2011 - Present
Bell Mobility February 2009 - January 2011
Bell Mobility October 2007 - February 2009
Skills
VoIP, Wireless, Telecommunications, CDMA, Incident Management, IP, ITIL, HSPA, UMTS, LTE, Call Centers, Customer Experience, Cisco Technologies, Call Center, Telephony, TCP/IP, MPLS, Managed Services
Education
CDI College
Bell Canada February 2008 - Present
Bell Canada 2005 - 2008
Bell 2004 - 2005
Bell Canada 2001 - 2004
Skills
Advanced MS Excel user, Incentive Programs, Telecommunications, Microsoft Excel, Deferred Compensation, Performance Management, Sales Compensation, Forecasting, Sales Operations, Business Analysis, Analytics, Change Management, Process Improvement, Coaching, Sales Management, Team Leadership, Strategic Planning, Account Management, Vendor Management, Project Planning, Business Strategy, Call Center, Customer Experience, Customer Satisfaction, Customer Service, Team Management, Contact Centers, Analysis, Customer Retention, Data Analysis, Business Process..., Management, Business Intelligence, Sales, Quality Assurance, Loyalty Programs, Sales Process, Leadership, Competitive Analysis, Telephony, Outsourcing, ROI Strategies, KPI implementation, KPI Dashboards, KPI Reports, Accruals, Sales Motivation, Call Centers, Workforce Management, Budgets
Education
CEGEP - John Abbott College 1998 — 2001
DEC, Natural Sciences (Pure & Applied)
St-Georges 1995 — 1998
Bell Canada 1996 - Present
Bell December 2005 - July 2007
Bell Mobility October 2002 - December 2005
Skills
Process Improvement, Call Center, Vendor Management, Team Leadership, Change Management, Business Analysis, Auditing, Telecommunications, Banking, Call Centers, Risk Management, Customer Experience, Project Delivery, Finance, Internal Controls, Outsourcing, Business Process..., Team Management, Cross-functional Team..., Forecasting, Analysis, Strategy
Education
CEGEP - John Abbott College 1988 — 1991
Bachelor of Commerce (B.Com.)
Zurich Insurance Company Ltd June 2013 - Present
George Brown College October 2010 - February 2013
National Home Services March 2011 - October 2012
Tropicana Community Services May 2010 - August 2010
Toronto District School Board January 2010 - April 2010
Bell April 2008 - December 2009
The Alcohol and Gaming Commission of Ontario August 2007 - February 2008
Canadian Bonded Credits Limite June 2006 - August 2007
Skills
Public Speaking, Event Planning, Program Development, Research, Cpr Certified, Teaching, Non-profits, Community Outreach, Customer Service, Health Education, Health Promotion, Leadership, Microsoft Excel, Nonprofits, Wellness, Social Networking
Education
Centennial College 2009 — 2010
Post grad certificate, Workplace Wellness and Health Promotion
York University 2002 — 2007
Bsc Honours, Kinesiology and Health Science
Bell November 2011 - Present
Voxco July 2006 - September 2011
TELUS June 2003 - July 2006
Nexxlink September 2001 - June 2003
Scotiabank 1986 - 2000
Scotiabank 1986 - 2000
Skills
Microsoft SQL Server, TCP/IP, Linux, SQL, Windows Server, VoIP, Databases, XML, JavaScript, Active Directory, MySQL, HTML, NICE Call Recording, ITIL v3 Foundations...
Education
NICE Systems 2013 — 2013
Nice Interactive Management Certified Engineer, Interactive Mgmt 4.1, Installation, Encryption, Analytics, Active Voip, Sentinel
CEGEP - John Abbott College 2000 — 2001
AEC, Technical Support
Queen's University, Kingston, Ontario 1979 — 1981
Bachelor of Music, music
johh grant high school and Central Park elementary
Euro-Pro (creator of the Shark and Ninja brands) June 2015 - Present
Bell November 2013 - June 2015
Bell December 2011 - November 2013
Bell April 2011 - December 2011
Bell October 2010 - April 2011
Bell March 2008 - October 2010
Skills
MS Project, Visio, Problem Solving, Customer Service, MS Office Suite, Time Management, Strategic Communications, Project Planning, Project Execution, Organizing, Change Management, Data Analysis, Mentoring, Cross-functional Team..., Project Management, Process Improvement, Customer Experience, Call Centers, Business Process, Management, Performance Management, Telecommunications, Training, Analysis, Microsoft Office, Business Process..., Coaching, Project Delivery, Team Leadership, Vendor Management, Business Requirements, Program Management
Education
CEGEP - John Abbott College 1999 — 2002
Diploma of Collegial Studies, Pure and Applied Science
Schulich School of Business
PMP Certification, Project Management
Concordia University
Bachelor's degree, Industrial Engineering
College Sainte-Anne de Lachine September 2009 - Present
Revolution Production January 2007 - May 2010
Staff Personnel September 2009 - September 2009
Bell August 2007 - December 2008
Education
Université du Québec à Montréal 2007 — 2008
Certificate, Admnistration
CEGEP - John Abbott College 2003 — 2005
D.E.C., Social Science
MTS Allstream February 1998 - Present
Bell 1994 - 1998
Bell 1986 - 1993
Skills
Managed Services, Telecommunications, Unified Communications, VoIP, MPLS, Telephony, Vendor Management, Call Center, IP, SIP Trunking, Data Center, Service Delivery, Managed Security..., ITIL, Wireless, Cloud Computing, Program Management, Ethernet, IT Service Management, Team Leadership
Education
Loyalist College 2001 — 2001
ITIL Certification, Information Technology Infrastructure Library IT Service Management
Centennial College 1996 — 1998
Certificate, Marketing/Marketing Management, General
Penn State University May 2012 - Present
PARC January 2012 - July 2012
York University August 2010 - May 2012
York University September 2010 - May 2011
sanofi-aventis May 2001 - June 2005
Xceed February 2000 - March 2001
Bell September 1997 - March 2000
IBM Global Services March 1996 - August 1997
Internet Bermuda Limited September 1995 - February 1996
Magic Online Services April 1993 - August 1995
Skills
Research, Research Design, Qualitative Research, Video Ethnography, Ethnography, Data Analysis, University Teaching, Teaching, User Experience, Usability Testing, Editing, Human Computer..., Analysis, Higher Education
Education
Penn State University 2012 — 2015
Doctor of Philosophy (Ph.D.), Information Sciences and Technology
York University 2010 — 2012
Communications and Culture
Carleton University 2008 — 2010
Master of Arts (M.A.), Sociology
Concordia University 2001 — 2006
Bachelor of Arts (B.A.), Sociology, With Great Distinction (summa cum laude)
Independent Management Consultant January 2005 - March 2007
Bell July 2002 - December 2004
BCE Nexxia a division of Bell Canada January 2001 - July 2002
BCE Nexxia a division of Bell Canada June 1999 - January 2001
Bell June 1998 - June 1999
Bell June 1997 - June 1998
Ernst & Young October 1994 - June 1995
Skills
Change Management, Business Strategy, Business Analysis, Coaching, Project Management, New Business Development, Negotiation, Business Planning, French, Telecommunications, Data Analysis, Strategic Planning, Energy, Management Consulting, Business Case
Education
McGill University (Montreal), Solvay Business School (Brussels) 1995 — 1997
MBA, International Business/Marketing
Carleton University 1990 — 1994
Bachelor of ArtsOttawa Bachelor's Degree - Honours, Economics
Bell April 1992 - Present
sécurité Publique 2000 - June 2014
Education
CEGEP - John Abbott College
Techno Metal Post o/b TMP Foundations Inc. August 2009 - Present
Bell January 2001 - September 2008
Brampton Flight Centre September 1996 - June 2000
Skills
Construction Management, Team Building, Commercial Aviation, Contract Management, Strategic Planning, Project Planning, Aerobatics, Construction, Risk Management, Procurement
Education
Centennial College
Network Specialist
University of Toronto
B.Sc., Geology
Bell 2008 - 2010
Skills
Management, Coaching, Vendor Management, Team Leadership, Employee Training, Telecommunications, Team Management, Customer Service, Recruiting, Customer Experience, Performance Management, Account Management, Sales, Employee Relations, Call Routing, Customer Satisfaction, Customer Retention, Business Analysis, Leadership, Outsourcing, Resource Management, Team Building, Training Delivery, Workforce Management, Change Management, Process Improvement, Escalation, Wireless, Operations Management, Training, Contact Centre, People Management, Customer Relations, Process Mapping, Mentoring, Performance Analysis, Human Capital Solutions, Multilingual Human..., Bilingual Staffing..., Sourcing, Business Development, Networking, CCNA, TCP/IP, IPv4, OSPF, EIGRP, Asterisk, Call Centers
Education
York University 2004 — 2005
Business Administration
CISNET 2014 — 2014
CCNA
CISNET
PMP (Candidate), Project Management
Centennial College 1998 — 2000
Applied Microbiology
Transx October 2012 - Present
TransX October 2010 - Present
Bell April 2010 - May 2013
Skills
Trucking, Truckload, LTL, Transportation, Transportation..., Freight, Fleet Management, Dispatching, Container, DOT regulations, 3PL, Logistics, Flatbed
Education
Carleton University 1997 — 2004
Electrical and Electronics Engineering
Bell January 2015 - Present
Bell January 2013 - January 2015
Les entreprises Laurentien Electrique inc. May 2011 - August 2011
Education
McGill University 2007 — 2011
Bachelor of Engineering, Electrical Engineering
John Abbott College 2005 — 2007
DEC in Natural Sciences
TELUS April 2013 - Present
Bell May 2012 - December 2012
Fido Solutions August 2011 - April 2012
Statistics Canada June 2011 - August 2011
Skills
Team Leadership, Telecommunications, Microsoft Office, Customer Service, Call Center, Vendor Management, Management, Microsoft Excel, Marketing Strategy, Customer Experience, Process Improvement, Team Building, Operations Management, Sales Management, Wireless, Microsoft Word, Teamwork, Problem Solving, IEX Total View, SPSS, Call Centers
Education
Concordia University 2012 — 2015
Sociology
John Abbott College 2009 — 2011
Commerce
The Salvation Army August 2002 - Present
Bell July 1999 - May 2002
Teleglobe December 1996 - August 1999
Skills
Budgets, Financial Reporting, Leadership, Management, Program Management, Process Improvement, Project Management, Nonprofits, Project Planning, Strategy, Forecasting, Coaching, Public Speaking, Business Process...
Education
University of Maryland University College 2005 — 2008
Bachelor of Science (B.S.)
Cedarville University 1981 — 1985
Bell June 2011 - September 2012
Bell January 2011 - June 2011
Pioko International Exports and Imports January 2005 - July 2007
Citigroup January 2004 - January 2005
Constituency Office February 2003 - April 2004
Skills
Microsoft Office, Office Administration, Accounting, Multilingual, Manage Client..., Client Co-ordination, Client Counseling, Client Development, Client Education, Client Representation, Client/server, Private Clients, External Clients, External Liaison, Internal & External..., Internet Explorer, Marketing, Marketing Research, Market Analysis, Outlook Express, Outsourcing, Project Planning, Consulting, Customer Acquisition, Customer Support, Customer Satisfaction, Customer Experience, SPSS, Tutoring, Social Networking, Invoicing, Management, B2B
Education
George Brown College 2010 — 2013
Bachelor of Business Administration (BBA), Finance, General, GPA 3.121
Centennial College 2008 — 2010
Diploma, Business Management, GPA: 3.644
Bell 2000 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Université du Québec à Montréal 1997 — 1998
Fine/Studio Arts, General
CEGEP - John Abbott College 1995 — 1997
Fine/Studio Arts, General, DEC