BT Conferencing
Industry: Company
DescriptionHeadquarters: Braintree, Massachusetts, United States Founded: 2001 Parent organization: BT Group Subsidiary: BT Conferencing Video Inc.
BT Conferencing List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BT Conferencing. You can filter them based on skills, years of employment, job, education, department, and prior employment.
BT Conferencing Salaries. You can even request information on how much does BT Conferencing pay if you want to. Learn about salaries, pros and cons of working for BT Conferencing directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
400 BT Conferencing employees in database. Find out everything there's to know about BT Conferencing employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BT Conferencing Employees
Santa Clara University September 2014 - Present
Santa Clara University Law August 2012 - May 2015
Redwood City City Attorney's Office June 2014 - August 2014
White Law Trust June 2013 - August 2013
BT Conferencing August 2010 - August 2012
Skills
Telecommunications, Managed Services, Audio Conferencing, Video Conferencing, Contract Negotiation, RFP, Solution Selling, Account Management, Legal Writing, Legal Research
Education
Santa Clara University School of Law 2012 — 2015
Juris Doctor (J.D.)
Tufts University 2005 — 2009
Bachelor of Arts, English, Mathematics
BT June 2014 - Present
BT Conferencing April 2014 - July 2014
BT Conferencing June 2008 - June 2014
BT Conferencing August 2007 - June 2008
BT Conferencing March 2006 - August 2007
Education
Old Dominion University 1999 — 2005
BS, Psychology and Criminal Justice
School Year Abroad May 2010 - Present
BT Conferencing March 2008 - May 2010
Kronos April 2005 - April 2007
BT Conferencing March 2001 - April 2005
Milton Academy July 1997 - January 2000
Skills
Integrated Marketing, Strategy, Lead Generation, Direct Marketing, Management, Microsoft Office, Project Management, Social Media, SEO
Education
Harvard University Graduate School of Education 1995 — 1996
Ed.M., Administration, Planning and Social Policy
Wellesley College
B.A., Psychology
InteliSecure July 2015 - Present
C2C Design Solutions December 1991 - Present
Lanyon / Active.com / RegOnline 2011 - 2014
ACI Worldwide March 2009 - April 2011
MoneyGram International June 2002 - December 2008
BT Conferencing 1996 - 2001
Level 3 Communications 1992 - 1996
Skills
Government, Coaching, Cross-functional Team..., Strategy, RFP, Account Management, Business Development, CRM, Income Statement, Social Media, Program Management, SaaS, Photography, Sales Operations, Marketing, Management, Marketing Strategy, Direct Sales, Strategic Planning, Sales, New Business Development, Selling, B2B, Salesforce.com, E-commerce, Contract Negotiation, P&L, Leadership
Education
University of Denver - Daniels College of Business 2006 — 2006
Certification, Executive Leadership Series
Massachusetts Institute of Technology - Sloan School of Management 2004 — 2005
Certifications, Executive Series
University of Phoenix 1900 — 1901
Master's Degree, Business: Organizational Management, Marketing
Blue Cross & Blue Shield of Rhode Island June 2014 - Present
Blue Cross & Blue Shield of Rhode Island July 2013 - June 2014
Blue Cross & Blue Shield of Rhode Island February 2008 - March 2013
Simply Splendid Events June 2006 - March 2009
BT Conferencing February 2004 - February 2008
Walgreens November 2002 - February 2004
Skills
Microsoft CRM, Microsoft Office, Convergence Health, Event Planning, Wedding Planning, Customer Service, Open Air, Concur, Health, Health Promotion, Wellness, Resource Management, Vendor Contracts, Vendor Management, Schedule Control, Appointment Scheduling, Performance Reporting, Ad Hoc Reporting, Strategic Planning, Employee Wellness, Employee Wellness..., Health Education, Wellness Coaching, Relationship Management, Project Coordination, Program Management, Analysis, Project Management, Account Management, Healthcare, Health Insurance
Education
Rhode Island College 1998 — 2003
B.A, Communications; Public Relations
Lenovo April 2015 - Present
SunTrust September 2014 - March 2015
SunTrust October 2014 - December 2014
AVI-SPL March 2012 - January 2014
BT Conferencing November 2008 - February 2012
Time Warner Cable 2006 - 2008
Dish Network October 2004 - December 2005
AT&T Broadband February 2001 - March 2002
Covad Communications February 2000 - December 2000
Skills
Telepresence, VoIP, Video Conferencing, Unified Communications, Polycom Video..., Project Management, Cisco Telepresence, Process Design, Continuous Improvement, Project Documentation, Risk Management, Microsoft Project 2010, Microsoft Power Point, Collaboration Solutions, Cisco Technologies, Integration, Tandberg, Professional Services, Visio, MS Project, PowerPoint, Troubleshooting, Telecommunications, Documentations, Managed Services, Solution Selling, Networking, SIP, Service Delivery, Telephony, IP, Cloud Computing, PMP, IT Service Management, Hardware, System Deployment, Salesforce.com, MPLS, Technical Support, WAN, Pre-sales, Data Center, Wireless, Management, Switches, Call Centers, Ethernet
Education
Platt College-Aurora 2000 — 2002
A.A.S., Information Technology
Youngstown State University 1992 — 1998
B.E., Civil Engineering
Austintown Fitch High School 1988 — 1992
Diploma, College Prep
A Fox & Hounds pet care January 2009 - Present
BT Conferencing March 2003 - January 2009
Skills
Unified Communications, Call Center, Telecommunications, Webinars, Managed Services, Pet First Aid, Boarding, Corporate Events, Wine, Event Planning, Team Building, Dog Grooming, Dogs, Pet Sitting
Education
Mt. Ida
Certificate, Dog/Pet/Animal Grooming
Northeastern University
Certificate, Business Administration and Management, General
Playtika Santa Monica March 2015 - Present
Magic Pixel Games January 2015 - March 2015
ZQGame Inc. August 2014 - November 2014
Riot Games April 2013 - January 2014
Riot Games May 2012 - April 2013
TelStar Hosted Services, Inc May 2011 - January 2012
Vail Resorts February 2011 - May 2011
Realtime Worlds May 2010 - August 2010
BT Conferencing June 2009 - May 2010
TEKsystems April 2009 - June 2009
Skills
Video Games, Quality Assurance, MMO, Computer Games, Outsourcing, Online Gaming, Game Development, Call Centers, Management, Social Games, Microsoft Office, Gameplay, Community Management, Mobile Games, Game Design, Casual Games, Mobile Devices, Leadership, MMORPG, Photoshop, Customer Service, Customer Support
Education
Mt. San Antonio College 2002 — 2004
BT Conferencing October 1999 - Present
DecisionOne July 1998 - October 1999
Skills
Telecommunications, IP, Managed Services, Video Conferencing, Telephony, Unified Communications, Troubleshooting, MPLS, Audio Conferencing, Vendor Management, Account Management, Cisco Telepresence, Telepresence, Professional Services, VoIP, Customer Service
Education
Penn State University 1987 — 1992
Bachelor's degree, Radio and Television Broadcasting Technology/Technician
American School in London 1976 — 1984
BT Conferencing October 2013 - Present
Spatial Business Systems October 2007 - September 2013
Nagrastar August 2001 - October 2007
VERADO September 1999 - August 2001
Lombard Odier Darier Hentsch & Cie August 1993 - May 1999
Crédit Lyonnais (Suisse) SA August 1991 - August 1993
Ferrier Lullin & Cie S.A. 1985 - 1991
Skills
Active Directory, VPN, Data Center, Microsoft Exchange, Security, Integration, System Deployment, Firewalls, Networking, SAN, Network Security, Linux, Servers, Windows, SharePoint, Cisco Technologies, Microsoft SQL Server, Operating Systems, VMware ESX, VMware Infrastructure, Windows Server, Microsoft Office..., Dell PowerEdge Servers, Backup Solutions, NAS, Android, Dell PowerVault, Technical Support, Architecture, Enterprise Architecture, Infrastructure, VMware, Juniper, Help Desk Support, IIS, IT Management, Red Hat Linux, Blackberry Enterprise..., Juniper firewalls
Education
Metropolitan State University of Denver 1990 — 1990
Computer Science
Ecole Supérieure de Commerce Malagnou 1980 — 1985
Analyst-Programmer Diploma, Business and computer science
Intel Corporation June 2015 - Present
Stanford Health Care March 2015 - June 2015
CompuCom February 2014 - March 2015
BT Conferencing November 2012 - August 2013
Whitlock December 2011 - June 2012
Clean Slate Video Productions April 2005 - December 2011
The Crew Source & I.A.T.S.E. Local 16 Stage Hands Union July 2008 - November 2011
Haas School of Business, UC Berkeley October 2008 - February 2009
Marriott International January 2007 - November 2007
Freelance Technician January 1995 - January 2000
Skills
Final Cut Pro, Microsoft Office, Adobe Creative Suite, Video Production, Video Conferencing, Videographer, Video Editing, Camera Operator, Product Management, Technical Direction, Operations Management, Field Producer, Mac OS X, PowerPoint, Apple Macintosh, Video, Editing, Mac, Camera Operating, Camera, Broadcast, Lighting, Television, Live Events, AV, Event Management, OS X, Sound, Streaming Media, Digital Video, Film, Recording, Camera Operation
Education
San Francisco State University 1979 — 1981
BA, Radio & Television
LASSEN COMMUNITY COLLEGE 1977 — 1979
Associate of Arts Degree, Education; General Education, Photography
BT Conferencing December 2011 - Present
BT Conferencing November 2007 - December 2011
Wireone Communications 2004 - November 2007
VSPAN September 1999 - 2004
Skills
Solution Selling, Unified Communications, Managed Services, Channel, Salesforce.com, Selling, Account Management, Video Conferencing, Channel Partners, Telecommunications, VoIP, Key Account Management, Sales Presentations, Telepresence, Broadcast Television, WebEx, Troubleshooting, Manage Client..., Tandberg, Audio Conferencing, IP, Streaming Media, MPLS, Hosted Services, Professional Services, Wireless, Cisco Technologies, CRM
Education
Penn State University 1994 — 1999
Bachelor of Applied Science (B.A.Sc.), Telecommunications Engineering
Cardinal O'Hara High School 1990 — 1994
Road Scholar September 2015 - Present
Vantage Deluxe World Travel June 2013 - September 2015
Grand Circle Corporation July 2010 - May 2013
CSG Systems March 2009 - November 2009
World Travel Holdings April 2008 - December 2008
World Travel Holdings October 2007 - April 2008
BT Conferencing September 2002 - October 2007
Self-employed April 2001 - June 2002
DiaLogos July 1999 - March 2001
Capgemini September 1995 - May 1999
Skills
Marketing, Website Development, Email Marketing, E-commerce, Marketing Strategy, Competitive Analysis, Direct Marketing, Integrated Marketing, SEO, Online Marketing, Strategy, CRM, Market Research, SEM, Market Planning, Lead Generation, Marketing Management, P&L Management, Brand Management, Business Strategy, Online Advertising, Marketing Communications, Segmentation, Digital Marketing, Customer Retention, User Experience, Customer Acquisition, Telecommunications, Leadership, Sales, Market Analysis, Analytics, Social Media Marketing, Mobile Marketing, Digital Strategy, Management, Pricing, Product Marketing, Product Management, Program Management, Analysis, Multi-channel Marketing, Web Analytics, Database Marketing, Cross-functional Team..., PPC, Strategic Planning, Project Management, Google Analytics, Web Marketing
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2003 — 2005
MBA
Oxford Brookes University 1984 — 1988
BA (Hons)
Blue Bird Motel May 2013 - February 2014
BT Conferencing June 2007 - August 2012
Ball May 1993 - May 2007
Farmers Marketing February 1981 - November 1990
Skills
Credit approvals, Reconciliations, invoicing and cash app, Journal Entries, Financial Reporting, General Ledger, Accounting, Financial Accounting, Financial Analysis, Accounts Receivable, Process Improvement, Sarbanes-Oxley Act, Microsoft Excel, Budgets, Auditing, Payroll, Customer Service, JD Edwards, Accruals, Account Reconciliation, Variance Analysis
Education
Metropolitan State College of Denver 1984 — 1984
Accounting
Mapleton High 1978 — 1978
GED
Barnes Business College 1975 — 1975
Accounting and Finance, B
Alteryx, Inc. July 2015 - Present
BT Conferencing July 2014 - July 2015
EDP, LLC. January 2014 - June 2014
Metro Volunteers November 2013 - January 2014
Glowpoint, Inc. (formerly Affinity VideoNet) May 2013 - August 2013
CNA Commercial Insurance June 2012 - May 2013
University of Northern Colorado August 2010 - July 2012
Working America May 2008 - August 2009
Skills
Customer Service, Microsoft Office, Mathematics, Software Quality..., Agile Methodologies, Phone Etiquette, Data Analysis, Polycom Video..., Data Entry, Friendship Consulting, Salesforce.com, C++, RFID Technology
Education
Front Range Community College 2014 — 2015
Mathematics
University of Northern Colorado 2008 — 2012
Bachelor of Arts (B.A.), Political Science, Graduate
BT Conferencing April 2013 - Present
BT Conferencing November 2006 - April 2013
BT Conferencing June 2003 - October 2007
Skills
Telepresence, Solution Selling, Telecommunications, Unified Communications, Managed Services, Account Management, Video Conferencing, Call Centers, Sales, Channel Partners, Marketing, Sales Management, SaaS, VoIP, Direct Sales
Education
Northeastern University 2000 — 2005
Bachelor of Business Administration (BBA)
BT Conferencing February 2015 - Present
Self-employed April 2008 - Present
Arapahoe County April 2014 - October 2014
Caterpillar January 2011 - March 2014
Caterpillar Inc. June 2006 - May 2009
Skills
Windows XP, Windows 7, Microsoft Office, Photoshop, VPN, Digital Photography, Desktop/Desk-side..., Remote Desktop Support, Software Migrations, Remedy Ticketing System, Enterprise Call Center, Software Management, Microsoft Office..., Lotus Notes, Graphic Design, Print Server, SCCM, Plotters, Dell Computers, Cisco Technologies, Microsoft Excel, Citrix, Customer Service, Portrait Photography, Portraits, Event Photography, Installing and..., Registry Editing, Batch File Creation, On-call/Offshifts, Rollout Projects, Self-study: VMware,..., Active Directory..., Group Policy, Networking: DNS, DHCP,..., Windows 7 Migration, Citrix XenApp, Citrix XenDesktop, HP Printers, powershell, Matlab, Active Directory, Hardware, Microsoft Word, Troubleshooting, Remote Desktop
Education
Illinois Central College 2007 — 2010
Associates in Applied Science, Computer Information Systems Network Specialist
Farmington Central High School 2004 — 2007
Johnson & Johnson January 2013 - Present
Johnson & Johnson May 2010 - December 2012
Johnson & Johnson May 2008 - April 2010
Johnson & Johnson October 2006 - April 2008
Johnson & Johnson June 2005 - September 2006
Johnson & Johnson January 2004 - July 2004
BT Conferencing January 2003 - June 2003
Skills
Global Sourcing, Strategic Sourcing, Sourcing, Procurement, Supplier Management, Supplier Development, Supplier Performance, Contract Negotiation, Supplier Negotiation, Process Improvement, Six Sigma, Transportation, Logistics, Warehousing, Customer Service, Supply Chain, Supply Chain Management, Data Analysis, Cross-functional Team..., College Recruiting, Supply Management, SAP, Management, Forecasting, Consumer Products, Leadership, Supply Chain..., Manufacturing, Supply Chain Operations, Materials Management, Demand Planning, Inventory Management, Purchasing, Strategy, Lean Manufacturing, Continuous Improvement, Strategic Planning
Education
Northeastern University 2000 — 2005
BSBA, Supply Chain Management and Finance
Yorktel January 2014 - Present
Yorktel May 2011 - December 2013
BT Conferencing March 2008 - April 2011
Skills
Video Conferencing, Sound, AV, Tandberg, Troubleshooting, Video, Unified Communications, Audio Engineering, Telepresence, Crestron, VoIP, Audio Conferencing, Telecommunications, Streaming Media, IP, Extron, Managed Services, TCP/IP, H.323, Cloud Computing, Integration, Cisco Telepresence, ISDN, Networking, SIP
Education
New School University 2011 — 2013
Master of Arts, Media Studies
New York University 2004 — 2007
Bachelor of Music, Music Technology
Rutgers
Venn Conferencing November 2013 - Present
Net-AV October 2012 - June 2013
Yorktel August 2009 - July 2012
BT Conferencing 2006 - 2009
V-SPAN January 2000 - January 2005
Skills
Presenting video..., Managed Services, Product Development, Cross-functional Team..., Product Management, Process Development, Account Management, Audio Conferencing, Business Development, Channel Partners, Cloud Computing, Direct Sales, Go-to-market Strategy, IP, Integration, Leadership, Management, Networking, Process Simulation, Professional Services, SaaS, Sales, Sales Operations, Sales Process, Security, Solution Selling, Strategic Partnerships, Telecommunications, Telepresence, Training, Unified Communications, Video, Video Conferencing, VoIP
Education
University of Phoenix 2005 — 2008
MA, Education
Mount St. Mary's University 1983 — 1987
BS, Finance
BT Conferencing September 2013 - Present
BT Conferencing April 2012 - September 2013
IBM September 2009 - April 2012
Skills
Team Leadership, Help Desk Support, Microsoft Office, Networking, Troubleshooting, H.323, Polycom HDX, Polycom, Codian, Tandberg, Tandberg Management..., Cisco Telepresence, Video Conferencing, Remote Desktop, Video Production, Communication Skills, Customer Escalation..., RSA Tokens, Windows XP Pro, Microsoft Office 2007, Office 2010, Employee Training, Time Management, Multi Tasking, Data Entry, Customer Communication, Schedule Management, Cisco Technologies, Windows 7, TCP/IP, Technical Support
Education
Front Range Community College 2009 — 2015
Associate of Arts and Sciences (AAS), Web Development, 3.6 GPA
AT&T October 2010 - Present
IVCi April 2010 - January 2011
AT&T June 2009 - March 2010
Cisco March 2009 - May 2009
BT February 2006 - October 2008
Applied Global Technologies February 2006 - October 2008
BT Conferencing 2006 - 2008
Infonet Services Corporation 2006 - 2008
Pacificview Communications September 2004 - February 2006
Wire One March 1996 - October 2004
Education
California State University Channel Islands 2007 — 2009
MBA, Business Administration
Northern Arizona University 1992 — 1996
BS, Geology
AVI-SPL April 2014 - Present
AVI-SPL November 2012 - April 2014
Glowpoint, Inc. October 2008 - November 2012
BT Conferencing February 2008 - October 2008
Wire One Communications February 2003 - February 2008
V-SPAN June 1998 - February 2003
Skills
Video Conferencing, Audio Conferencing, Unified Communications, Telecommunications, Troubleshooting, Tandberg, Wireless, TCP/IP, Call Centers, WAN, MPLS, Webinars, AV, Telephony, SIP, VoIP, Telepresence, Cisco Technologies, Cloud Computing, H.323, Integration, Ethernet, IP, Process Improvement, Process Writing, Cisco Telepresence, Polycom Video..., Polycom, HDX, Codian, CVE, Jabber, MXP, H.320, LifeSize Video..., H.263, G729, DTMF, G.711, Managed Services, Streaming Media, Sales Engineering, LAN-WAN, Crestron, Digital Signage, AMX, Networking, Extron, Switches, Cisco Call Manager
Education
Neumann College 1997 — 1998
BSN, Nursing
New Jersey Department of Labor & Workforce Development October 2011 - Present
BT Conferencing April 2011 - October 2011
BT Conferencing November 2010 - April 2011
Reckitt Benckiser October 2008 - November 2010
Abbott Laboratories April 2007 - February 2008
Skills
Unemployment Claims, State & Federal Laws, Adjudication, Expert Determination, Entitlements, Claims Investigations, Employee Benefits, Technical Support, Lotus Notes, Telecommunications, SharePoint, Customer Service, Microsoft Office, Training, Process Improvement, Disaster Recovery, BMC Remedy, PowerPoint, Visio, Microsoft Word, Microsoft Excel, Budgets
Education
Marywood University 2003 — 2007
Business Administration
Hopatcong High
Cengage Learning May 2013 - Present
Stream57, an acquired division of InterCall August 2011 - May 2013
BT Conferencing October 2008 - July 2011
BT Conferencing April 2007 - September 2008
BT Conferencing October 2002 - March 2007
Empirix June 2000 - September 2002
PRTM June 1999 - August 1999
Teradyne February 1996 - August 1998
General Electric January 1994 - January 1996
Skills
Mobile Computing, Telecommunications, Entrepreneurship, Business Strategy, Network Security, MPLS, Business Modeling, SaaS, Customer Experience, Information Technology, Webinars, Technical Leadership, Cross-functional Team..., Salesforce.com, Executive Management, Strategy, CRM, Outsourcing, Testing, Professional Services, Integration, Product Development, Strategic Planning, Go-to-market Strategy, Cloud Computing, Project Management, Vendor Management, Start-ups, Management, Training, Business Development, Negotiation, Product Management, Managed Services, Competitive Analysis, Software Development, Unified Communications, Leadership, Consulting, Enterprise Software, Agile Methodologies
Education
Harvard Business School 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Worcester Polytechnic Institute 1989 — 1993
B.S., Electrical Engineering
Company name (withheld) February 2014 - Present
Universal Apps November 2012 - Present
Hoppmann Audio Visual September 2012 - January 2014
BT Conferencing July 2012 - September 2012
Audio Video Systems September 2011 - July 2012
George Washington University June 2011 - September 2011
Applied Visual Communications, Inc. March 2011 - August 2011
George Washington University May 2007 - March 2011
Audio Visual Innovations February 2005 - May 2007
Skills
Integration, Crestron, AV systems, AV, Extron, AMX, Android Development, Video Conferencing, Audio Engineering, Software Installation, Program Management, Digital Signage, Troubleshooting, Sound, Telecommunications, Systems Design, Video, Management
Education
Savannah College of Art and Design 2000 — 2004
BFA Computer Art, Interactive Design & Graphic Design
Cisco Systems July 2012 - Present
Cisco Systems, Inc. July 2011 - July 2012
Cisco Systems April 2010 - July 2011
BT 2007 - April 2010
Northeastern University 2004 - 2009
BT Conferencing 2005 - 2007
IHCIS 2004 - 2005
Fletcher Spaght, Inc. 1999 - 2003
Skills
Product Marketing, Cross-functional Team..., Project Planning, Customer Experience, Relationship Management, Branding & Identity, Start-ups, Leadership, Partnerships, Analytics, Product Management, Competitive Analysis, Program Management, Strategic Partnerships, Marketing Strategy, Telecommunications, Process Improvement, Strategy, Management, Enterprise Software, Marketing, Business Development, Go-to-market Strategy, Strategic Planning, Marketing Communications, Project Management, Solution Selling, Vendor Management, Account Management, CRM, Lead Generation
Education
Northeastern University 2004 — 2009
MBA, Business, Corporate Renewal Specialization
Towson University 1989 — 1993
BS, Mass Communications
Archbishop Spalding 1984 — 1989
High School Diploma, College Prep
St. Mary's
Diploma, Grade School
Tata Communications July 2013 - Present
Tata Communications October 2012 - July 2013
CityIS August 2008 - September 2012
BT Conferencing August 2007 - August 2008
Computer Aid, Inc. August 2005 - August 2007
Vonage August 2004 - May 2005
The Diversified Companies May 2002 - March 2003
Skills
Cisco Technologies, Tandberg, Video Conferencing, Network Infrastructure, Cisco Telepresence, HD Video, IPT, Virtualization, Jabber, H.323, SIP, SIP Trunking, H.320, H.264, H.245, H.225, Cisco Call Manager, Media Gateways, MGCP, Microsoft Technologies, Unified Communications, Voice & Data Convergence, Pre-sales, Data Migration, IT Management, Network Administration, Network Design, Visio, Project Management, Firewalls, NAT, Firewall Traversal
Education
LaGuardia Community College
Vidyo November 2011 - November 2014
BT Conferencing May 2002 - April 2011
Skills
Unified Communications, Telepresence, Video Conferencing, Audio Conferencing, Tandberg, Solution Selling, Managed Services, Direct Sales, Channel Partners, VoIP, Collaboration Solutions, Account Management, Professional Services, SaaS, SIP
Education
Portland Community College 1975 — 1976
BT Conferencing July 2012 - Present
BT Conferencing June 2009 - July 2012
BT Conferencing (British Telecom) October 2001 - June 2009
Bisco Industries 1998 - 2001
Skills
Telecommunications, Integration, Video Conferencing, Databases, SQL, Cisco Technologies, Business Requirements, Process Improvement, Oracle, Project Management, Troubleshooting, Managed Services, Testing, Software Documentation, Microsoft SQL Server, Data Analysis, Professional Services, Unified Communications, IP, VoIP, Cloud Computing, Salesforce.com, Enterprise Software, Management
Education
Ithaca College
Bachelor's degree, Psychology and Business
Boston University Corp Education Center
SpecTech AV Corp May 2012 - Present
DoubleB Video April 2010 - May 2012
BT Conferencing July 2008 - April 2010
BT Conferencing May 2007 - June 2008
IDSolutions 2006 - 2007
SPL Integrated Solutions 2001 - 2005
Sensory Technologies 1999 - 2001
Skills
Entrepreneurial, Self Starter, Strategic Alliances, Relationship Management..., Business Communications, Project Management, Telecommunications..., Technology Integration, Technical Demonstrations, AutoCAD, Audio Engineering, Business Development, Customer Service, Commissioning, Coordination, Software Installation, Technical Documentation, System Testing, Crestron, Polycom Video..., Cisco Technologies, LifeSize Video..., Extron, Crown, Systematic Problem..., Responsiveness, Detailed Organization, Problem Solving, Unified Communications, Channel Partners, Video Conferencing, Streaming Media, Direct Sales, Telecommunications, Professional Services, Solution Selling, Strategic Partnerships, Telepresence, Managed Services, IP, Audio Conferencing, VoIP
Education
Purdue University 1991 — 1995
Bachelor of Arts (BA), Psychology
BT Conferencing September 2013 - Present
Experis October 2012 - May 2013
Lockheed Martin June 1999 - August 2012
SPRINT - King of Prussia, PA November 1998 - June 1999
WILTEL COMMUNICATION SYSTEMS February 1995 - November 1998
Skills
Test Equipment, Video Conferencing, Customer Service, Metrics Reporting, ISDN, Schedules, Video Systems, Equipment Installation, Trouble Resolution, Multimedia, Troubleshooting, Streaming Media, Networking, TCP/IP, Data Center, Technical Support, Video, Security, Leadership, IP, VoIP, Technical Writing, Telepresence, Cisco Call Manager, WAN, SIP, Training, Integration, Management, Process Scheduler, Testing, Telecommunications, Software Installation, Cisco Technologies, Disaster Recovery, Tandberg
Education
Rowan College at Gloucester County
Concorde 4500 Tech Maintenance 1997 — 1997
Real Estate School - Real Estate 1995 — 1995
Gloucester County College - Principals of Banking 1986 — 1986
OVERBROOK REGIONAL HIGH SCHOOL 1985 — 1985
overbrook Regional High School
New Horizons
New Horizons
BT Conferencing May 2007 - Present
Wire One Communications January 2002 - May 2007
Axxis September 1995 - December 2001
Skills
Telepresence, Video Conferencing, Tandberg, Audio Conferencing, Unified Communications, Managed Services, Solution Selling, Channel, Collaboration Solutions, Telecommunications, VoIP, Channel Partners, Crestron, SIP, Direct Sales, Integration, Professional Services, MPLS, Wireless, IP, Channel Sales, Telephony, Partner Management, WAN, Cloud Computing, Sales Operations, Sales, Network Design, Streaming Media, Strategic Partnerships, Hosted Services, Avaya, Salesforce.com, SIP Trunking, Go-to-market Strategy, Pre-sales, Contact Centers, SaaS, Data Center, Ethernet, Cisco Technologies, Sales Engineering
Education
Purdue University 1978 — 1982
BS, Electrical Engineering
Koko FitClub, LLC August 2013 - Present
BT Conferencing January 2011 - August 2013
Protocol/Harland Clarke December 2008 - September 2010
Protocol June 2004 - December 2008
Harte-Hanks Direct Marketing October 1995 - June 2004
Skills
Budgeting, Forecasting, Accounting, Operations Management, Financial Reporting, Governance, Team Management, Financial Analysis, Organizational..., Operational Efficiency, Account Management, Analysis, Budgets, Executive Management, Finance, Internal Controls, Leadership, Management, Managerial Finance, Process Improvement, Team Building, Variance Analysis
Education
Mount St. Mary's University 1991 — 1994
BS, Accounting
Juniper Networks March 2014 - June 2015
Nuance Communications December 2012 - October 2013
BT Conferencing September 2011 - August 2012
Cisco June 2007 - July 2011
Cisco Systems March 1999 - June 2007
Cabletron 1997 - 1999
Honeywell Industrial Automation and Control 1996 - 1997
Anixter 1992 - 1996
CBRE 1986 - 1990
Skills
Strategic Partnerships, Matrix Management, Business Planning, Consultative Selling..., Data Center, Sales Operations, Strategy, Cisco Technologies, Channel Partners, Channel, Strategic Communications, Cross-functional Team..., Unified Communications, Direct Sales, Engagements, Selling, Virtualization, Business Development, Sales, Telecommunications, Professional Services, Channel Sales, Wireless, Cloud Computing, Management, Solution Selling, Salesforce.com, Managed Services, SaaS, VoIP, Resellers, Storage, Business, Business Alliances, Partner Management, Enterprise Software, Sales Enablement, Marketing
Education
Rutgers University
Bachelor of Arts, Business Administration
Avention April 2015 - September 2015
Dynatrace May 2011 - February 2015
BT Conferencing 2007 - 2010
Dimension Data January 2000 - June 2007
Data Comm Systems, Inc. July 1997 - January 2000
Data Comm Systems, Inc. July 1996 - July 1997
Bullseye Information Services 1994 - 1995
Skills
Training, Managed Services, Project Management, Business Development, Account Management, Professional Services, Customer Relations, CRM, Customer Retention, Cloud Computing, Salesforce.com, Negotiation, Solution Selling, SaaS, Process Improvement, Telecommunications, Customer Satisfaction, Customer Service, Unified Communications
Education
Hartwick College
B.A., Economics
Babson College 1986 — 1987
Master of Business Administration (M.B.A.), Marketing
BT Conferencing November 2012 - Present
BT Conferencing August 2005 - November 2012
Wire One Communications October 2004 - August 2005
GBH Communications 2001 - 2003
Skills
Telepresence, Unified Communications, Video Conferencing, Solution Selling, Sales, Managed Services, Audio Conferencing, Channel Partners, Tandberg, VoIP, Telecommunications, IP, Professional Services, Cisco Technologies, SIP, Collaboration Solutions, Webinars, Salesforce.com, Cloud Computing, Go-to-market Strategy, Direct Sales
Education
New York Institute of Technology-Old Westbury 2006 — 2008
MBA, Sales and Marketing
University of Florida 1997 — 2000
Bachelor of Arts, English
BT September 2011 - Present
BT March 2006 - October 2011
BT Conferencing 2006 - 2010
Skills
Unified Communications, Telecommunications, Telepresence, Cisco Technologies, IP, Managed Services, Tandberg, VoIP, MPLS, SIP, Troubleshooting, Video Conferencing, QoS, Solution Selling, Telephony, Call Centers, WAN, Network Design, Switches, LAN-WAN, Management, Microsoft Office, Service Delivery, Cloud Computing, TCP/IP
Education
Metropolitan State University of Denver 1998 — 2004
Computer and Information Systems Security/Information Assurance
Metropolitan State College of Denver 1998 — 2002
Ricoh Americas Corporation April 2015 - Present
Ortho Clinical Diagnostics 2008 - Present
BT Conferencing January 2006 - Present
Acute Care Experts 2002 - 2003
Telcordia Technologies March 1999 - October 2001
Lab Volt 1996 - 1999
Rider University 1992 - 1996
Skills
Microsoft Word, Microsoft Office, English, Customer Service, PowerPoint, Microsoft Excel, Windows, InfoComm CTS, Video Editing, Camera Operating, Authorware, Toolbook, Macromedia, Adobe Director, Video Conferencing, Video Production, Graphic Design, InDesign, Multimedia, WebEx, Live Meeting, Live Events, Webcasting, Broadcast Television, Broadcast, Telecommunications, Telepresence, Adobe Creative Suite, Adobe Fireworks, adobe premiere, Final Cut Pro, Windows Movie Maker, Sound Forge, Sound Editing, Polycom Video..., Polycom, Tandberg, Captivate
Education
Rider University 1992 — 1996
Communications, Radio & TV
West essex high school 1989 — 1992
Carousel Industries September 2014 - Present
BT Conferencing August 2006 - September 2014
AT&T January 2000 - March 2006
Thomson Reuters 1998 - 2000
Skills
Managed Services, Telepresence, Telephony, Video Conferencing, Service Management, Service Delivery, Telecommunications, Customer Satisfaction, Troubleshooting, Management, Process Improvement, Program Management, Solution Selling, Team Leadership, MPLS, Vendor Management, SIP Trunking, Professional Services, Integration, Cisco Technologies, IP, Product Management, Hosted Services, WAN, Contact Centers, Cloud Computing, Data Center, SIP, Ethernet, Customer Experience, SaaS, Channel Partners, H.323, IVR, ISDN, Audio Conferencing, Network Design, Pre-sales, Mobile Devices, QoS, Voice, Telecommunications..., IT Service Management, Collaboration Solutions, Network Engineering, Disaster Recovery, WebEx, T1, Change Management, Project Delivery
Education
Massasoit Community College 1990 — 1992
Associate of Science (AS), Business Administration and Management, General
Stonehill College
Business Administration and Management, General
Capital One June 2014 - Present
BT Conferencing September 2011 - June 2014
AVI-SPL November 2006 - November 2011
U.S. Coast Guard February 2000 - November 2006
Skills
Troubleshooting, Video, Video Conferencing, Graphics, Audio Conferencing, Digital Signage, AV, Integration, Managed Services, HTML, IP, Networking, User Interface Design, Team Leadership, Video Production, Photoshop, Digital Video, Cabling, JavaScript, Telepresence, Mac, AMX, Biamp, Crestron, Polycom Video..., Telecommunications, Project Management, Security, VoIP
Education
James Madison University 1990 — 1995
BS, Art
Dell March 2013 - Present
Dell May 2011 - Present
Dell July 2010 - March 2013
Nova Biomedical 2009 - 2010
Perot Systems April 2007 - January 2009
Perot Systems January 2007 - April 2007
Raytheon June 2005 - January 2006
AMETEK 2003 - 2004
BT Conferencing 2003 - 2004
Cognos 2002 - 2003
Skills
Integration, Software Documentation, Troubleshooting, Process Improvement, Project Management, Training, Leadership, Management, Project Planning, System Administration, Networking, Enterprise Software, Vendor Management, Oracle, Team Building, Databases
Education
The University of Chicago - Booth School of Business 2013 — 2015
Master of Business Administration (MBA), Strategy Management and Economics
Indian Institute of Management, Bangalore 2014 — 2014
Master of Business Administration (M.B.A.), International Business
Northeastern University 2001 — 2007
BSBA, Management of Information Science and Entrepreneurship / Minor: Computer Science
TrustComm February 2014 - Present
Learning Tree International May 2013 - January 2014
BT Conferencing May 2012 - June 2012
Skills
Customer Service, Technical Support, Database Design, Marketing, Front Office Support, Call Center, Data Processing, Help Desk Support, HTML, SQL, Visual Basic
Education
Norfolk State University 2010 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.0
Bradsby Group March 2010 - Present
Harvey Nash November 2008 - October 2009
BT Conferencing September 2008 - November 2008
Robert Half Finance & Accounting January 2008 - September 2008
Adecco Technical May 2007 - November 2007
Spherion December 2004 - May 2007
StaffTek Solutions March 1999 - November 2004
Careers Limited April 1994 - March 1999
Skills
Technical Recruiting
Education
Harper College
Business/Marketing
BT Conferencing 2009 - Present
BT Conferencing May 2007 - June 2009
Premiere Global Services August 2006 - May 2007
Premiere Global Services January 2001 - August 2006
Skills
Budgets
Education
Iowa State University
BA, Economics
BT Conferencing June 2013 - Present
Crew Connection September 2008 - June 2013
High Noon Entertainment January 2005 - August 2007
High Noon Entertainment January 2004 - August 2007
Skills
Project Management, IT Operations, Polycom Video..., Project Planning, Database Administration, Project Coordination, Team Leadership, Change Orders, Video Production, Media Production, Television, Video, Post Production, Directing
Education
Metropolitan State College of Denver 1999 — 2004
Bachelor of Science (BS), Technical Communications
BT Conferencing July 2014 - Present
BT Conferencing April 2013 - Present
Raytheon May 2010 - April 2013
Raytheon May 2009 - May 2010
Molecular Insight Pharmaceuticals July 2008 - October 2008
Crew2 Inc November 2004 - July 2008
Skills
Talent Acquisition, Talent Management, Employee Relations, Compensation & Benefit, EEO/AA Compliance, Coaching, Business Partner Support, Team Building, Deferred Compensation, Personnel Management, Succession Planning, Human Resources, Performance Management, Leadership, Leadership Development, Recruiting, Organizational..., Strategic Planning, HR Policies, New Hire Orientations, Employee Engagement, Organizational..., Program Management, Interviews, Employee Benefits, Workforce Planning, Management
Education
Penn State University 2008 — 2011
M.S., Human Resources & Employment Relations
University of Maine at Farmington 2000 — 2004
B.S, Business Economics
Milton High
Rutgers Law School-Newark July 2014 - Present
Waterfront Commission NY Hbr May 2015 - August 2015
BT Conferencing February 2014 - July 2014
York Telecom at Novartis Pharmaceuticals August 2011 - February 2014
MCYSA May 2011 - June 2013
Kickz Soccer 2011 - 2012
Novartis Pharmaceuticals June 2011 - August 2011
The College September 2007 - December 2010
Kings Supermarket November 2006 - February 2007
Skills
Italian languages, Learn New Software..., Dependable Team Player, Macintosh hardware, PC, Multi Tasking, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Bilingual, Efficiency, Live Meeting, Scheduling Management, Microsoft Excel, Social Media, Public Speaking, Video, Time Management, Social Networking, Lotus Notes, OS X, Coaching, Video Conferencing, Facebook, Legal Writing, Leadership, Management, Research, Administrative Law, Event Planning, Vendor Management, Cross-functional Team..., Legal Research, Criminal Law, Organized Crime, Depositions
Education
Rutgers University School of Law - Newark 2014 — 2017
Juris Doctor (J.D.), Law
The College of New Jersey (TCNJ) 2007 — 2011
Bachelor of Arts (B.A.), International Studies; Europe
Università per Stranieri di Siena 2010 — 2010
Study Abroad Completion...C2 Level, Italian Language and Literature, 30+/30
Madison High School 2003 — 2007
Diploma
Citi July 2015 - Present
BT Conferencing January 2014 - July 2015
BR Guest Hospitality May 2012 - December 2013
Compass Group North America January 2011 - March 2012
Skills
Customer Relations, Technical Support, Troubleshooting, Meeting Scheduling, Cisco Technologies, Microsoft Office, Event Management, Customer Service, Sound, Music Production, Pro Tools, Audio Engineering
Education
Institute of Audio Research 2013 — 2014
Associate's degree, Audio Recording and Production, 4.0
State University of New York at Albany 2006 — 2010
Philosophy
Source4Teachers June 2015 - Present
Denbigh High School April 2015 - Present
BT Conferencing June 2014 - Present
Indian River High School November 2014 - April 2015
City of Newport News May 2014 - August 2014
FIBA September 2013 - April 2014
BT Conferencing June 2013 - August 2013
Capital Group January 2013 - June 2013
FIBA September 2012 - January 2013
Skills
Leadership, Microsoft Excel, Social Media, Coaching, Microsoft Office, Social Networking, Event Planning, Customer Service, Team Leadership, Sports, PowerPoint, Teamwork, Microsoft Word, Communication, Recreation Planning, Team Building, Sports Management, Facebook, Tourism Management, Recreation, Sports Coaching, Financial Analysis, Data Entry, Music Lover, Member of Toastmasters, Research, Twitter, Face to Face..., Public Speaking, Event Management, Management
Education
Liberty University 2014 — 2015
Master of Science (MS), Sports Management: Management Administration
Old Dominion University 2008 — 2012
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
Aquent August 2012 - March 2015
BT Conferencing January 2011 - July 2012
BT Conferencing January 2008 - January 2011
BT Conferencing October 2005 - December 2007
Vinfen January 2004 - August 2005
Northeastern University 1999 - 2003
Skills
Documentation, Troubleshooting, Access, Customer Relations, Telecommunications, Problem Solving, PowerPoint, Microsoft Office, Customer Service, Process Improvement, Call Center, Excel, HTML, User Acceptance Testing, Unix, Operating Systems, Operations Management, Windows, Switches, Computer Hardware, Testing, Telephony, Disaster Recovery, Communication, Corporate Communications, Social Media, Microsoft Excel, Software Documentation, Call Centers, Unified Communications, Quality Assurance, Training, Databases, Leadership, Requirements Analysis, Management, Enterprise Software, Start-ups, Mobile Devices, Business Process, Project Management, Product Management, Networking, User Experience, VoIP, Account Management, SaaS, Integration, Managed Services, Marketing
Education
General Assembly 2015 — 2015
Certification, User Experience Design Program
Northeastern University
Bachelor’s Degree
BT Global Services February 2012 - March 2015
BT Conferencing March 2011 - February 2012
Goldman Sachs 1998 - 2009
Skills
Telecommunications, Management, Unified Communications, Managed Services, Solution Selling, Integration, Leadership, Product Management, Cloud Computing, Marketing, Networking, Sales, Vendor Management, Project Management, Data Center, Marketing Strategy, CRM, New Business Development, Customer Service, IP, VoIP, SaaS, Product Marketing, Program Management, Strategy, Strategic Partnerships, Mobile Devices, Account Management, Professional Services, Infrastructure, Strategic Planning, Video Conferencing, Cisco Technologies, Cross-functional Team..., Business Strategy, WAN, Wireless, Pre-sales, Salesforce.com, Business Development, Enterprise Software, Team Leadership, Technical Support, Outsourcing, IT Management, Sales Process, Channel Partners, Go-to-market Strategy, Direct Sales, MPLS
Education
Pratt Institute 1995 — 1997
Master's Degree, Fine and Studio Arts, 4.0
Portland State University 1990 — 1995
Bachelor of Science (B.S.), Fine and Studio Arts, 16
The Whitlock Group, Inc. November 2014 - May 2015
BT Conferencing August 2009 - June 2014
PSAV June 2007 - August 2009
Skills
Lync, Video Conferencing, Jabber, Troubleshooting, Help Desk Support, Cisco Technologies, BlueJeans, Customer Service, Microsoft Office, Keynote, AV, VoIP, IP, Audio Conferencing, Live Sound, Stage Lighting, Lighting Control, Audio Engineering, Unified Communications, Call Centers, Microsoft Excel, AV Installation, Sales, Skype, Movi, Telecommunications, SIP, Video, Vendor Management, Microsoft Word, Leadership, Process Improvement, Event Management, Social Media, Managed Services, Customer Satisfaction, Training, Team Leadership, Project Planning, Event Planning, Public Speaking, Windows, PowerPoint, Solution Selling, Telephony
Education
Full Sail University 2005 — 2007
Bachelor of Applied Science (BASc), Arts, Entertainment, and Media Management
Time Warner Cable April 2011 - Present
Symplified, Inc. October 2009 - April 2011
BT Conferencing May 2008 - October 2009
OneRiot / Me.dium February 2007 - February 2008
Java Developers Journal & ColdFusion Developers Journal February 2004 - October 2007
ColdFusion Developer's Journal October 2006 - September 2007
Acxiom / InsightAmerica February 2003 - February 2007
PlaceWise Media / Mallfinder Network November 2001 - February 2003
Tesser October 1999 - November 2001
Online Marketing Network June 1998 - October 1999
Skills
Java, Scala, JavaScript, HTML, Linux, Cloud Computing, Maven, Beards, SQL, Agile Methodologies, Spring, Git, Software Development, Ruby, Groovy, Grails, Mac OS X, PRISM, Amazon Web Services, Agile, SBT, Laughing At PHP, Hating On Subversion, GitHub, SOAP? LOLWTF!, Deleting XML Quickly, Software Engineering, Java Enterprise Edition, Web Applications, PostgreSQL, Test Driven Development, MySQL, Python, JBoss Application Server, Spring Framework
Education
Regis University 2002 — 2006
Computer Science
School Of Life
BT Conferencing October 2009 - Present
Openwave Systems June 2006 - October 2009
Openwave Systems June 2006 - November 2007
Mesa Networks July 2004 - June 2006
Presilient LLC (Formerly Incentra) 2005 - 2005
SBC Communications, Inc. (Qwest Communications March 2001 - September 2002
WebAccess 2000 - 2001
Skills
Switches, Cisco Technologies, Firewalls, WAN, TCP/IP, Routers, VPN, VoIP, Data Center, Cisco Nexus, Cisco Call Manager, Network Engineering, BGP, IP, LAN-WAN, OSPF, Servers, QoS, PIX, EIGRP, Cisco Routers, Frame Relay, Networking, Troubleshooting, Wireless, Microsoft Exchange, RIP, H.323, Telephony, ISDN, Cisco Wireless, Catalyst Switches, NAT, Linux, System Deployment, T1, Wireshark
Education
Cisco Training 2005 — 2007
Cisco, Networking
Front Range Community College 1998 — 2000
Computer Science
Federal Aviation Administration / Colorado Aero Tech 1988 — 1989
FAA A&P License, Aviation
Kalizma, LLC December 2013 - May 2015
Generation Brands January 2010 - December 2013
Generation Brands April 2007 - January 2010
BT Conferencing April 2004 - April 2007
State Street Bank July 1999 - July 2003
Skills
SAP Business Objects, Hyperion System 9..., Infor ERP PRMS, Oracle 11i, Management, Finance, Accounting, New Business Development, Forecasting, Leadership, Cross-functional Team..., Budgeting
Education
University of Connecticut 2015 — 2017
Master of Business Administration (MBA)
Gettysburg College 1995 — 1999
Bachelor of Arts, Management
Instituto Universidade de Sevilla
BT Conferencing April 2001 - Present
Skills
Webinars, Leadership, Telepresence, Video Conferencing, Unified Communications, SaaS, Audio Conferencing, Product Management, Salesforce.com, Strategic Partnerships, Email Marketing, Managed Services, Marketing, Account Management, Cloud Computing, Marketing Strategy, Social Media Marketing, Collaboration Solutions, Go-to-market Strategy, Solution Selling, Demand Generation, Channel Partners, Multi-channel Marketing, Lead Generation, B2B Marketing, Partner Management, Sales Enablement, Product Marketing
Education
Salve Regina University 1983 — 1987
Bachelor of Science, Business, Management, Marketing, and Related Support Services
BT Conferencing June 2013 - Present
BT Conferencing July 2011 - Present
BT Conferencing November 2007 - July 2011
BT Conferencing August 2000 - November 2007
Skills
Managed Services, Six Sigma Yellow Belt, Process Improvement, Vendor Management, Project Planning, Unified Communications, Six Sigma, Product Management, CRM, Customer Satisfaction, Service Delivery, Project Management, Solution Selling, Telecommunications, Quality Assurance, Account Management, Team Leadership, Video Conferencing, Negotiation, Call Centers, Business Development, VoIP, Salesforce.com, ITIL, Application Performance...
Education
Front Range Community College 2005 — 2008
Human Development
Metropolitan State University of Denver 1997 — 1999
Business Management
British Telecom Global Services November 2013 - July 2014
BT Conferencing April 2002 - May 2008
XO Communications May 2000 - March 2002
AT&T (Previously TCG) July 1996 - April 2000
Pacific Bell January 1994 - July 1996
Airtouch Cellular October 1991 - January 1994
Skills
Managed Services, Unified Communications, Telepresence, Telecommunications, Sales, Solution Selling, VoIP, Video Conferencing, MPLS, Cloud Computing, Channel Partners, Direct Sales, IP, SaaS, Strategic Partnerships, Professional Services, Live Meeting, Sales Process, Selling, CRM, Management, Account Management, Start-ups
Education
San Diego State University-California State University
English Language and Literature
Staples high School
AVI-SPL September 2013 - Present
BT Conferencing October 2011 - September 2013
Dow Jones January 2011 - October 2011
J. Patrick and Associates April 2007 - January 2011
Skills
Solution Selling, Account Management, Managed Services, SaaS, Sales, Salesforce.com, Direct Sales, Telecommunications, Customer Acquisition, Relationship Management, Strategic Partnerships, Unified Communications, Cloud Computing, VoIP, Cold Calling, Customer Service, Telephony, Channel, Recruiting, Product Management, Management, Business Development, Start-ups, Security, Product Marketing, Sales Process, Enterprise Software, Wireless, Sales Management, Leadership, Lead Generation, Pre-sales, Selling, Professional Services, Call Centers, Contract Negotiation, IP, Customer Retention, Go-to-market Strategy, Sales Presentations, Vendor Management, CRM, Sales Operations, Key Account Management, Strategy, Channel Partners, Networking, Storage, New Business Development, Executive Search
Education
Montclair State University 2001 — 2005
BT Conferencing May 2013 - Present
Terremark - A Verizon Company May 2012 - May 2013
Level 3 Communications / Aquired Global Crossing October 4, 2011 October 2011 - April 2012
Global Crossing Got Aquired by Level 3 October 4, 2011 November 2003 - April 2012
Giga Information Group, now Forrester Research March 1999 - July 2002
Gateway January 1996 - August 1999
Gateway Computer 1900 - 1999
Brother International Corporation October 1985 - May 1996
Skills
Audio, Video, Solution Selling, VoIP, Unified Communications, Consultative Selling, Direct Sales, SaaS, Channel Management, Channel, Telecommunications, Professional Services, WAN, Contract Negotiations, Sales Process, Cloud Computing, Key Account Management, Salesforce.com, Wireless, Sales Operations, Sales Management, Product Marketing, Product Management, New Business Development, P&L Management, Mobility Strategy, UCaaS, Sound, Selling, Contract Negotiation, Establishing Strategic..., Enterprise Software, Channel Partners, CRM, Satisfied Clients, Leadership, Managed Services, Strategic Planning, Marketing, Sales, Strategic Partnerships, Customer Retention, MPLS, Go-to-market Strategy, SIP Trunking, IP, Co-location, Telephony, Mobile Devices, Video Conferencing
Education
Central High School
HS Diploma, Business, Sports, Arts
Roger Williams University
B.S., Computer Science, Marketing
BT Conferencing February 2015 - Present
Centura Health July 2008 - April 2012
EPA August 2006 - July 2008
ACT Teleconferencing February 2002 - August 2006
ACT 2002 - 2006
Charles Schwab July 2000 - August 2002
CPI 1997 - 1999
WorldCom 1994 - 1998
MCI 1994 - 1997
Skills
Video Conferencing, Selling, Call Centers, Multimedia, Management, Webinars, Streaming Media, Healthcare, Video, Sound, Team Building, Audio Conferencing, Account Management, Cross-functional Team..., Salesforce.com, Software Documentation, Strategic Partnerships, Technical Support, Telecommunications, CRM
Education
Roosevelt University 1995 — 1997
n/a, General
Navera Group, LLC September 2013 - Present
Cased Dimensions 2012 - Present
World Economic Forum February 2008 - December 2013
BT Conferencing May 2006 - April 2011
BT 2001 - 2006
Concert Communications 1997 - 2001
BT 1993 - 1997
Skills
Strategic Partnerships, Management, Telecommunications, Strategy, Product Development, Managed Services, Product Management, Leadership, P&L Management, Strategic Leadership, CEOs, Start-ups, SaaS, Cloud Computing, Thought Leadership, Solution Selling, Unified Communications, Chairman, Entrepreneurship, Business Strategy, Business Development, Partner Management, Professional Services, Go-to-market Strategy, Non-Executive Director, Program Management, Business Transformation, Integration, Mobile Devices, New Business Development, Product Marketing, VoIP, International Sales, Management Consulting, Change Management, Executive Management, Sales Management, Strategic Planning, Team Leadership, Marketing Management, Account Management, Marketing Strategy, Enterprise Software, CRM, Team Management, Competitive Analysis, Channel, Supplier Management
Education
Queen's University Belfast 1989 — 1993
MEng, Electronic & Electrical Engineering with French
London Business School 2006 — 2006
Global Business Consortium, International Business
Harvard Kennedy School of Government 2008 — 2008
Global Leadership for the 21st Century
BT Conferencing June 2012 - Present
BT Conferencing October 2011 - June 2012
Business Information Solutions Inc September 2009 - September 2011
Business Information Solutions Inc June 2009 - September 2009
Logical Computer Solutions November 2008 - May 2009
Skills
Video Conferencing, Conferencing Production, Help Desk Support, VNOC, Troubleshooting, Customer Service, Management, Hardware, Testing, Networking, Training, Telecommunications
Education
Remington College-Mobile Campus 2002 — 2005
Associate of Science Degree in Computer Networking, Computer Networking
Mayer Brown January 2015 - Present
Various Companies Illinois January 2007 - Present
Accenture November 2011 - December 2014
BT Conferencing November 2010 - November 2011
United Visual, Inc. May 2010 - October 2010
db Integrated Systems 2009 - 2009
Barrett's Home Theater Authority January 2006 - January 2007
Tweeter Corporation January 2004 - January 2006
Sam Ash Music Corporation January 2002 - January 2004
Skills
Video Conferencing, Troubleshooting, Video, Sound, Networking, Integration, Customer Service, Sales, Operating Systems, Install, Server Architecture, Dvd, Virus Removal, Computer Hardware, Windows, Windows 7, Unified Communications, Microsoft Office, Cisco Technologies, Hardware, Cloud Computing
Education
Columbia College 2001 — 2004
Bachelor of Arts and Sciences, Sound Contracting
Northern Illinois University 1999 — 2001
Computer Science
Independent and Collaborative Consulting February 2011 - Present
Westcon July 2010 - February 2011
British Telecom June 2008 - July 2010
BT Americas, Inc. June 2008 - June 2009
www.PresentForward.com September 2007 - June 2008
BT Conferencing March 2007 - September 2007
Consulting - freelance March 2004 - September 2007
Pfizer September 2004 - March 2005
Novartis October 2002 - March 2004
Novartis June 2001 - March 2004
Skills
Change Management, Business Change..., Strategy, Infrastructure, Capacity Planning, Cross Cultural..., Human Factors, Cross-functional Team..., IT Management, Program Management, IT Strategy, Vendor Management, Business Transformation, Managed Services, Strategic Partnerships, Outsourcing, IT Service Management, VoIP, Telecommunications, Project Management, Data Center, ITIL, Service Delivery, Management, Solution Selling, Cloud Computing, Start-ups, Project Delivery, Analysis, IT Operations, Business Strategy, Consulting, Stakeholder Management, Project Portfolio...
Education
INSEAD 1982 — 1983
MBA, Global Business Management
NJAPM 2008 — 2008
ProfessionalMediator, Mediation
New York University 1980 — 1982
post-graduate studies, Pure Mathematics
University of Florida 1976 — 1979
BA, Mathematics
Yorktel October 2014 - Present
BT Conferencing November 2012 - October 2014
Interactive Video Productions April 2010 - November 2012
Valenti Vision Films April 2009 - September 2011
Ramapo College of New Jersey September 2005 - June 2007
Skills
Microsoft Office, Microsoft Excel, Troubleshooting, Customer Service, Film Editing, Film, Mac, Video Editing, Film Production, Final Cut Pro, Software Installation, Video, HD Video, Social Media, Audio Visual Support, Office Management, Computer Maintenance, Microsoft Word, Video Production, Public Speaking, Editing, Video Conferencing, PowerPoint, VoIP, IP, Creative Writing, Teaching, Hardware, Media Production, Networking, Leadership, Telecommunications
Education
Ramapo College of New Jersey 2003 — 2007
Bachelor of Arts (B.A.), Communications
BT Conferencing June 2003 - February 2013
Putnam Investments January 2001 - June 2003
Skills
Managed Services, Telecommunications, Customer Experience, Call Centers, Service Delivery, People Development, Hiring Personnel, Job Coaching, Telephony, Contact Centers, VoIP, Unified Communications
Education
Quincy College 1987 — 1989
Associate's degree, Tourism and Travel Services Management
Paragon Communications, Inc. September 2004 - Present
BT Conferencing 2003 - 2003
Skills
Dark Fiber, Telecommunications, Solution Selling, VoIP, Salesforce.com
Education
Northeastern University 2000 — 2004
Bachelor's, Marketing
MacCambridge Photography January 2015 - Present
Lefthand Studios July 2013 - January 2015
BT Conferencing April 2010 - June 2013
Brooks Automation October 2009 - April 2010
TippingPoint September 2005 - September 2009
ADIC January 2005 - September 2005
AMD / National Semiconductor August 1999 - April 2004
StorageTek June 1991 - August 1999
McData 1985 - 1991
Skills
Test Automation, Testing, Test Planning, Quality Assurance, Manual Testing, Network Security, Storage, Troubleshooting, Software Quality..., Test Cases, Shell Scripting, Unix
Education
Rochester Institute of Technology 1978 — 1981
BEET, Electrical Engineering
Mercer County Community College 1976 — 1978
AAS, Electrical Engineering Technology
Princeton High School
PGi January 2015 - Present
BT Global Services April 2009 - July 2014
BT Conferencing April 2003 - March 2009
WorldCom 1999 - 2002
National Grid 1997 - 1999
Western Energy Services Inc. 1992 - 1997
Skills
Telecommunications, Unified Communications, Managed Services, Account Management, Audio Conferencing, Product Management, Sales Operations, Channel, Video Conferencing, Program Management, Professional Services, Channel Partners, Telepresence, Webinars, Solution Selling, Sales Management, Management, New Business Development, SaaS, VoIP, Collaboration Solutions, Telecommunications..., Key Account Management, Energy, Direct Sales, Global Business..., Wireless, Go-to-market Strategy, Strategic Financial..., New Business Launch, New Business Acquisition, Renewable Energy, Financial Planning, Financial Advisory, Software, CRM, Selling, Sales, Cloud Computing, Strategic Partnerships, Salesforce.com, Mobile Devices, Leadership
Education
Mount Ida College
Holden International
Improved Performance Group Advanced Sales Training Certification
BT Global Services October 2010 - July 2013
BT Conferencing July 2009 - September 2010
BT Global Services May 2005 - June 2009
Level 3 Communications May 2003 - May 2005
France Telecom - Orange Business Services May 2000 - May 2003
France Telecom March 1998 - May 2000
Telcordia Technologies January 1996 - March 1998
KPN Telecom January 1992 - January 1996
Pirelli North America May 1987 - December 1991
Skills
CXO, Account Management, New Business Development, Sales Management, BPO, Vertical Marketing, Executive Relationships, Leadership, Forecasting, Solution Selling, Unified Communications, Telecommunications, Managed Services, Strategic Partnerships, Channel, Professional Services, Product Management, Cloud Computing, SaaS, Direct Sales, Sales Operations, CRM, MPLS, VoIP, Co-location, IP, Ethernet, Selling, Business Development, Sales Process, Wireless, Lead Generation, Management, Competitive Analysis, Consultative Sales..., Outsourcing, Trusted Business Advisor, Contract Negotiation, Sales, Networking, Go-to-market Strategy, Call Centers, Security, Channel Partners, Pre-sales, Business Planning, Consulting, Salesforce.com, Business Alliances, Data Center
Education
University of Pennsylvania - The Wharton School 1995 — 1995
Executive Education Program, International Marketing
Rutgers University-New Brunswick 1975 — 1979
Bachelor's Degree, Marketing Communications
HB Communications April 2011 - Present
BT Conferencing August 2005 - June 2011
Raritan Computer and Private Consulting Projects 2003 - 2004
Madge Networks 1999 - 2003
Videoconferencing Systems Inc. 1994 - 1999
Lannet 1991 - 1994
Skills
Developing sales staff..., Building enduring..., History of..., Sound, Telecommunication..., Video Conferencing, Unified Communications, Telepresence, Managed Services, Solution Selling, Channel, VoIP, Telecommunications, Hubs, SaaS, Direct Sales, Cloud Computing, Salesforce.com, Revenue, High Performance..., History, Margin, Video, Management, Strategy, Professional Services, Networking, AV, Sales, Channel Partners, Selling, IP, Strategic Partnerships, Product Marketing, Integration, Go-to-market Strategy
Education
Manhattan College 1961 — 1965
Bachelor of Electrical Engineering
Edvisors Network, Inc April 2005 - June 2008
StudentLoanNetwork.com 2004 - June 2008
Edvisors Network, Inc January 2004 - April 2005
BT Conferencing January 2003 - June 2003
State Street Bank and Trust (SSGA) January 2002 - June 2002
Education
Northeastern University 2000 — 2005
BS, Marketing/MIS
Cisco March 2014 - Present
BT Conferencing May 2011 - March 2012
BT Conferencing June 2001 - May 2011
Startec Global Communications 2000 - 2001
Comsat International 1997 - 2000
NYNEX 1995 - 1997
TelecomAsia 1993 - 1995
NYNEX 1990 - 1993
NYNEX 1987 - 1990
Skills
Solution Selling, Consultative Selling, Managed Services, Business Development, International Business..., International..., Contract Negotiations, Strategic Alliances, Cross-Functional..., Strategic Planning, Vertical Marketing, Stakeholder Management, Pipeline Development, Market Analysis, Cultural Awareness, Sales Management, Cross-functional Team..., Contract Negotiation, Selling, Direct Sales, Strategic Partnerships, International Sales, International Relations, Account Management, Wireless, Telecommunications, Leadership, Sales Process, Unified Communications, Sales, VoIP, New Business Development, Strategy, Market Research, Business Planning, Business Strategy, Outsourcing, Mergers & Acquisitions, CRM, Go-to-market Strategy, Start-ups, Entrepreneurship, Channel Partners, Professional Services, Product Management, SaaS, Salesforce.com, Negotiation, Product Marketing, Cloud Computing
Education
Northeastern University
Bachelor of Science, Business Administration, Marketing
BT Conferencing September 2013 - Present
BT Global ServicesRolls July 2012 - September 2013
BT Global Services June 2005 - July 2012
Starpoint Solutions January 2005 - June 2005
Starpoint Solutions August 2004 - January 2005
Boehringer Ingelheim October 2003 - August 2004
Allstate February 2003 - July 2003
GE Power & Water February 2002 - December 2002
GE Power & Water June 2001 - January 2002
GE Power & Water March 1999 - June 2001
Skills
Cisco Technologies, IT Service Management, IT Management, WAN, ITIL, Vendor Management, Six Sigma, Network Security, Telecommunications, Troubleshooting, Software Documentation, Integration, Business Process, Program Management, Business Intelligence, SDLC, Project Management, Servers, Networking, Project Planning, ERP, Team Leadership, Management, Analysis, System Deployment, Strategy, Process Engineering, Leadership, IT Strategy, PMP, Service Delivery, Data Center, Project Portfolio..., PMO
Education
Lake Erie College 1994 — 1998
Bachelor of Science (BS), Business Administration, Management and Operations
Digitas July 2007 - Present
BT Conferencing June 2006 - December 2006
At Home Theater July 2005 - December 2005
Education
Northeastern University 2004 — 2007
Bachelor of Science in Business Administration, Marketing & Management
University of Massachusetts Boston 2003 — 2004
Business
Wentworth Institute of Technology 2002 — 2002
Computer Science
Urban Outfitters August 2013 - Present
Design Consultant, Self Employed August 2013 - Present
CloudMine May 2012 - August 2013
Venturef0rth 2012 - 2013
Think Brownstone, Inc. May 2011 - August 2011
The University of the Arts 2011 - 2011
One to One Interactive June 2007 - August 2010
BT Conferencing 2005 - 2005
Skills
User-centered Design, User Experience, Product Design, User Experience Design, Web Design, Graphic Design, User Research, Ethnography, Analysis, Information Design, Interaction Design, Experience Design, Heuristic Evaluation, Usability Testing, Wire Framing, Usability Engineering, Photography, Information Architecture, Industrial Design, Research Design, Design Thinking
Education
The University of the Arts 2010 — 2012
Masters of Fine Art, Industrial Design
Northeastern University 2002 — 2007
Bachelor of Science (B.S.), Marketing and Entrepreneurship
Monsanto October 2013 - Present
Unyson Logistics April 2008 - October 2013
Linens N' Things March 2007 - April 2008
Unyson Logistics May 2005 - March 2007
BT Conferencing 2003 - 2005
Skills
Logistics, Procurement, Transportation, EDI, AS400, Data Analysis, Efficiency Improvement, Cost Reduction..., User Interface Design, Business Analysis, Business Analytics, Project Management, Software Project..., Web Project Management, Technical Documentation, User Acceptance Testing, Regression Testing, Unit Testing, System Testing, Performance Testing, Integration Testing, New Business Development, Business Process Design, Business Process..., Customer Data..., IBM iSeries, Analysis, Business Process, Business Intelligence
Education
Northeastern University 2000 — 2005
Bachelor of Science Degree, Business Administration; Entrepreneurship & Small Business Management/ Supply Chain Management
BT Conferencing 2007 - Present
BT Conferencing November 2006 - Present
BT Conferencing 2006 - Present
BT Conferencing 2007 - April 2010
Avaya September 1990 - October 2007
Skills
Unified Communications, Telecommunications, VoIP, Managed Services, Video Conferencing, Service Delivery, MPLS, IP, SIP, Telephony, Telepresence, Professional Services
Education
Rhode Island College 1982 — 1986
BS, MIS
Rhode Island College 1982 — 1986
Bachelor of Applied Science (BASc), Computer Science
BT Conferencing January 2006 - Present
BT Conferencing January 2004 - April 2006
Genesys Conf/ Vialog Group Communications January 1997 - January 2002
The Conference Center May 1997 - December 1997
The Conference Center January 1997 - May 1997
US Trust August 1996 - January 1997
Skills
Network Design, Telecommunications, Unified Communications, Video Conferencing, Managed Services, Telepresence, Order Management, Capacity Planning, Customer Service, Integration, Call Centers, Troubleshooting, Wireless, VoIP, SIP, Project Planning, Data Center, IP, Management, Service Delivery, Solution Selling, Networking, Switches, Analysis, Professional Services, LAN-WAN, Operations Management, Telephony, WAN, Cisco Technologies, Contact Centers, Cloud Computing, Vendor Management, MPLS, SIP Trunking, Product Management, SaaS, Avaya
Education
Massasoit Community College 2015 — 2017
Associate of Science (A.S.), Computer Science
Wentworth Institute of Technology 2014 — 2015
Computer Systems Networking and Telecommunications
Madison Park High 1987 — 1989
thinkingphones September 2014 - Present
Thinking Phone Networks July 2013 - September 2014
Level 3 Communications February 2012 - July 2013
BT Conferencing September 2008 - February 2012
BT Conferencing April 2004 - August 2008
MetaData Group January 2003 - December 2005
Massachusetts Department of Education September 2003 - April 2004
Dove Consulting January 2000 - July 2003
Skills
Unified Communications, Video Conferencing, Managed Services, Telepresence, Telecommunications, VoIP, SaaS, SIP, Cloud Computing, Telephony, Cisco Technologies, Cisco Call Manager, Product Development, MPLS, Integration, Professional Services, Software Development, Enterprise Software, Pre-sales, Sales Engineering, Solution Architecture, Vendor Management, Networking, CRM, WAN, Network Security, H.323, SIP Trunking, LAN-WAN, IP, Solution Selling, Data Center, Wireless, Hosted Services, Network Design, QoS, Co-location, ISDN, Ethernet, TDM, Channel Partners, Avaya, Network Engineering, T1
Education
Northeastern University 1998 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Bishop Hendricken High School 1994 — 1998
BT Conferencing June 2005 - Present
BT Conferencing Inc. June 2005 - Present
Skills
Test Automation, Quality Center, QTP, Regression Testing, Test Planning, Software Quality..., Test Management, SDLC, Automation, Test Cases, Quality Assurance, System Testing, Telecommunications, Web Applications, User Acceptance Testing, Testing, Performance Testing, Agile Methodologies, Software Project..., Scrum, Requirements Analysis, Unix, Shell Scripting, Oracle, CMMI
Education
Maharshi Dayanand University 1980 — 1982
BT Conferencing 2013 - Present
XO Communications 2011 - December 2012
E Click Sales March 2008 - January 2011
March Networks June 2006 - November 2007
BT Global Services September 2002 - June 2006
Madge Networks September 1996 - 2000
United States Navy 1989 - 1997
Credit Suisse First Boston March 1994 - June 1996
Skills
Managed Services, Unified Communications, Solution Selling, VoIP, Account Management, IP, Telecommunications, Strategic Partnerships, MPLS, Consultative Selling, New Business Development, Channel Management, SaaS, WAN, Cloud Computing, SIP
Education
Queens College 1983 — 1987
Xtium August 2012 - Present
BT Conferencing September 2000 - August 2012
V-SPAN 2000 - 2005
Supplyforce.com 1999 - 2000
Skills
SharePoint, Asset Management, Help Desk Management, Virtualization, Servers, Windows Server 2008, Windows 7, Citrix, Documentation, Citrix Metaframe, Video Conferencing, Project Management, SharePoint 2007, Citrix Presentation..., SharePoint 2010, Powershell, Sql Server 2005, Sql Server 2008, Microsoft SQL Server, Windows Server, Software Documentation, Asset Managment, VMware, Help Desk Support, Integration, Cisco Technologies, Routers, Telepresence, Managed Services, Networking, Operating Systems, VoIP, Active Directory, Cisco Call Manager, SCCM, IP, LAN-WAN, Data Center, VMware ESX, Firewalls, ITIL, Cloud Computing, Cisco IOS, Windows XP, Software Development, Disaster Recovery, DNS, Microsoft Technologies, Technical Support, TCP/IP
Education
Penn State University 1992 — 1995
Associates, Psychology
BT Conferencing 2011 - September 2014
Cisco October 2009 - October 2011
Dell October 1995 - November 2007
Clancy Paul 1986 - 1996
Skills
Unified Communications, Solution Selling, Channel, Sales Management, Enterprise Software, Selling, Salesforce.com, Managed Services, Sales Operations, Channel Partners
Education
Rowan University 1982 — 1984
BT Conferencing March 2008 - Present
Integral Technologies August 2006 - March 2008
Integral Technolgies, Inc. 2005 - 2008
Sara Lee Foods 1999 - 2005
Sara Lee Corporation 1999 - 2005
Education
Indiana University - Kelley School of Business 1978 — 1985
BS
O'Neal Flat Rolled Metals August 2012 - Present
BT Conferencing September 2008 - August 2012
2degrees June 2008 - September 2008
Brannan Sand & Gravel January 2008 - June 2008
Linear Medical January 2007 - September 2007
Kwal Paint January 2006 - January 2007
QualMark Corporation 2001 - 2006
Skills
General Ledger, Accounts Payable, Fixed Assets, Journal Entries, Sales Tax, Budgets, Financial Reporting, Account Reconciliation, Accounting, Microsoft Excel, Financial Analysis, GAAP, Accounts Receivable, Cash Flow, Payroll, Invoicing, Financial Statements, QuickBooks
Education
Regis University 2005 — 2008
BS, Accounting
University of Northern Colorado 1995 — 1999
BA, English Major, History and Poli Sci Minors
Imprivata February 2015 - Present
BT September 2013 - Present
Litl November 2012 - September 2013
BT Conferencing August 2008 - November 2012
Empirix February 2006 - August 2008
Skills
Unified Communications, Linux, Quality Assurance, Agile Methodologies, Cisco Technologies, Cloud Computing, Integration, SIP, SaaS, Software Development, Telecommunications, Test Automation, Tomcat, Unix, VoIP, Testing
Education
Framingham State University 2000 — 2004
Bachelor of Science, Software Engineering
Whitlock December 2013 - Present
BT Conferencing August 2011 - December 2013
CityIS February 2010 - August 2011
BBH Solutions August 2008 - 2010
HB Communications October 2006 - August 2008
McCann Systems September 2003 - October 2006
Multiple Companies/Firms June 2003 - September 2003
TechSource October 2001 - June 2003
SPL December 2000 - October 2001
Display Operation Technologies December 1999 - December 2000
Skills
Video Conferencing, Video, Telepresence, Cisco, AV, Integration, Unified Communications, Cisco Technologies, Networking, Data Center, Tandberg, Audio Conferencing, SIP, Network Design, Crestron, IP, Pre-sales, VoIP, Managed Services, Streaming Media, Telecommunications, Digital Signage, H.323
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 1999
Middlesex County College 1994 — 1996
Liberal Arts
Cittone Institute 1993 — 1994
Industrial Electronics Technology/Technician
CTS-D Training
Enghouse Interactive March 2014 - Present
BT Conferencing October 2010 - August 2012
BT Conferencing April 2008 - October 2010
BT Conferencing April 2007 - March 2008
BT Conferencing November 2004 - April 2007
BT Conferencing October 2001 - October 2004
MCI 1996 - 1998
Skills
Fundraising, Selling, Video, Program Management, Telepresence, Unified Communications, Video Conferencing, Managed Services, Solution Selling, VoIP, Polycom Video..., Audio Conferencing, web conferencing, WebEx, Microsoft LiveMeeting, Strategic Alliances, Global Alliances, Alliance Building, Webinars, Live Meeting, Telecommunications, Cloud Computing, Salesforce.com, SaaS, Professional Services, Go-to-market Strategy, Sales Operations, Management, Enterprise Software, Strategic Partnerships, Channel Partners, Partner Management, Business Alliances, Collaboration Solutions, Sales Enablement, Demand Generation, Direct Sales, Channel Sales, MPLS, Software Industry, Telephony, SIP, Pre-sales, Co-location, Sales
Education
Salem State College 1986 — 1989
BA, English
University of Massachusetts, Amherst 1985 — 1986
Communications
BT Conferencing January 2014 - Present
Avaya October 2011 - January 2014
Avaya June 2006 - October 2011
Avaya (Formerly Lucent Technologies) September 1998 - June 2006
137 Space Warning Squadron July 1995 - July 2001
Lucent Technologies July 1997 - September 1998
Skills
Avaya, SIP, H.323, Telephony, VoIP, Unified Communications, IP, Telecommunications, Media Gateways, ACD, Voice Mail, TDM, Call Logging, ISDN, Troubleshooting, IP PBX, Routers, TCP/IP, Ethernet, Switches, Video Conferencing, Network Engineering, Avaya Communication..., LAN-WAN, MPLS, SIP Trunking, Juniper, Unified Messaging, Cisco Technologies, Voice & Data Convergence, WAN, H.248, Network Design, Routing, IVR, Wireless, Call Centers, CTI, T1, Contact Centers, QoS, Avaya IP Telephony, Frame Relay, Network Architecture, RTP, ATM networks, Managed Services, Gateway, MGCP, Integration
Education
Regis University
Liberal Arts and Science, Emphasis English
University of Colorado Denver
Professional, Technical, Business, and Scientific Writing
Front Range Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
United States Air Force
Electronics, Satellite Communications
Fidelus Technologies March 2015 - Present
BT Conferencing 2012 - 2015
BT Global Services 2007 - 2012
Vanco 2003 - 2007
Infonet Services Corporation 2000 - 2003
British Telecom North America 1990 - 2000
IBM 1987 - 1990
Skills
Solution Selling, Data Center, Business Development, Selling, Telecommunications, Management, Sales, IT Service Management, Leadership, Marketing, Networking, Cloud Computing, Financial Services, Managed Services, Pre-sales, Banking, SaaS, Unified Communications, Executive Management, Professional Services, VoIP, Integration, MPLS, Enterprise Software, Program Management, Strategic Partnerships
Education
Indiana University of Pennsylvania
BT Conferencing September 2008 - Present
BT Conferencing October 2006 - Present
VSGi March 2005 - September 2006
Wire One Communications November 2003 - February 2005
Skills
Tandberg, Telepresence, Video Conferencing, Unified Communications, Managed Services, VoIP, Cisco Technologies, ISDN, SIP, Telephony, H.323, Troubleshooting, LAN-WAN, Audio Conferencing, MPLS, Solution Selling, Routers, Network Design, Cisco Call Manager, Webcasting, Polycom, WAN, IP, Telecommunications, SIP Trunking, Cloud Computing, Ethernet, Switches, Streaming Media, Hosted Services, Cisco Nexus, Routing
Education
Liberty University 1993 — 1997
Bachelor of Science, Communications
IBM Corporation May 2014 - Present
B2B Contact October 2006 - May 2014
BT Conferencing October 2004 - October 2006
Broadview Networks October 2004 - October 2005
Software Spectrum May 2002 - September 2003
Network Plus June 2001 - June 2002
Corporate Software and Technology October 1999 - June 2001
Corporate Software and Technology February 1997 - November 1999
Corporate Software and Technology September 1995 - February 1997
Keyport Life Insurance Company June 1990 - September 1995
Skills
CRM, Sales, Account Management, Solution Selling, New Business Development, Salesforce.com, Management, Business Development, SaaS, Cold Calling
Education
Keene State College
Bachelor of Science
BT Conferencing August 2005 - Present
BT Conferencing (Video Business Unit) 2005 - Present
Madge Networks 1999 - 2004
Videoconferencing Systems Inc. 1995 - 2000
Education
Manhattan College 1961 — 1965
BEE, Electrical Engineering
Goldman School of Dental Medicine - Boston University June 2014 - January 2015
Randstad Staffing @ Harvard University February 2014 - May 2014
Boston Area Company May 2013 - January 2014
Office Team December 2012 - April 2013
Northeastern University 2011 - 2013
Harvard University Graduate School of Arts & Sciences November 2011 - April 2012
Harvard University November 2010 - March 2011
BT Conferencing April 2004 - May 2008
Skills
Access, Project Management, Software Documentation, Operations Management, Event Planning, Staff Development, Research, Teaching, Editing, Resume Writing, Instructional Design, Event Management, Data Analysis, Conflict Resolution, Leadership, Program Management, Customer Service, Program Development, Higher Education, Microsoft Office, Public Speaking, Community Outreach
Education
UCLA Extension 2014 — 2015
Post-Baccalaureate Certificate, Project Management
Northeastern University 2011 — 2012
M.Ed., Higher Education Administration
Harvard University Extension School 2005 — 2009
ALB, Humanities
Officite January 2015 - Present
Nickelsworth Designs October 2013 - Present
Earlham College October 2011 - October 2012
Indianapolis Woman Magazine August 2006 - August 2008
BT Conferencing March 2004 - August 2005
Skills
Typing (75 WPM), Journalism, Social Media, Freelance Writing, Student Affairs, Career Counseling, Teaching, Publications, Editing, Volunteer Management, Creative Writing, Research, History, Newsletters, Blogging, Community Outreach, Nonprofits, Spanish, Facebook, Public Relations, Public Speaking, Social Networking, Management, Recruiting, Higher Education, Grant Writing, Proofreading, Copy Editing, Press Releases, Storytelling
Education
Indiana University East 2008 — 2011
Bachelor of Science (B.S.), Professional, Technical, Business, and Scientific Writing
Indiana University East 1999 — 2010
Bachelor of Science (BS), Professional, Technical, Business, and Scientific Writing
ExxonMobil 2014 - Present
Nalco April 2013 - September 2013
Pepsico July 2011 - December 2012
Pepsico July 2010 - December 2011
BT Conferencing January 2009 - July 2010
Avaya Inc. April 2000 - January 2009
Skills
Reverse Logistics, Vendor Managed Inventory, SAP R/3, Data Analysis, Billing Mediation, Liaison, Purchasing, Inventory Management, Supply Chain..., Materials Management, Pricing, Forecasting
Education
Regis University
Accounting, Accounting
University 1994 — 1997
Business Administration, Business
InterCall 2012 - Present
BT Conferencing 2005 - 2012
BT 2004 - 2011
DMN 2000 - 2002
Skills
Telecommunications, Software Project..., Unified Communications, Video Conferencing, Managed Services, SaaS, Cloud Computing, VoIP, Integration, SDLC, Data Center, SIP, Professional Services, IP, Service Delivery, Project Management, Cisco Technologies, MPLS, Telephony, Call Centers, Telepresence, Solution Selling, Wireless, Handbags, Service Management, Pre-sales, Cisco Call Manager, Audio Conferencing, Vendor Management, Enterprise Software, Disaster Recovery, Collaboration Solutions, Salesforce.com, Webinars, Channel Partners
Education
Northeastern University 1998 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
BT Conferencing Services Account ManagerBT ConferencingSeptember 1998 - Present
Education
Rowan University 1981 — 1986
BA, Communications: Advertising/Creative Writing
BT Conferencing May 2005 - Present
BT Conferencing January 2003 - May 2005
Skills
Business, Cloud Computing, Management, Unified Communications, CRM, Managed Services, Webinars, Sales, Telepresence, Video Conferencing, Customer Service, Tandberg, Time Management, Audio Conferencing, Call Centers, Telecommunications, Telephony
Education
Penn State University 1994 — 2000
Telecommunications, Communications
BT conferencing April 2009 - Present
Boston Ballet Company February 2006 - May 2008
Infintiy Data September 2007 - March 2008
Education
Miami International University of Art and Design 2000 — 2003
B.FA, film Productiom
BT Conferencing July 2008 - Present
Cognizant Technology Solutions March 2006 - February 2007
Education
Osmania University 2003 — 2006
MCA, Masters in Computer Applications
Osmania University 2000 — 2003
BCA, Bachellor of Computer Applications
BT Conferencing October 2013 - Present
BT Conferencing July 2010 - October 2013
Level 3 Communications September 2008 - July 2010
BT Conferencing June 2003 - September 2008
Comcast 1998 - 2003
Great-West Life 1997 - 1998
Multum Information Services 1996 - 1997
University of Colorado 1993 - 1996
Skills
Integration, Mobile Applications, Mobile Devices, REST, Unified Communications, Scrum, SOA, Web Services, Telecommunications, Database Design, Cisco Technologies, Video Conferencing, Enterprise Architecture, Agile Methodologies, IP, TCP/IP, Unix, VoIP, Tomcat, Java Enterprise Edition, Software Development, Java, Databases, XML
Education
New York University 1988 — 1993
PhD, Physics
University of Science and Technology of China 1984 — 1988
Bachelor of Science (B.S.), Physics
Level 3 Communications November 2012 - Present
Emerson Process Management, Micro Motion Inc. June 2012 - September 2012
Oracle January 2011 - July 2012
BT Conferencing May 2009 - January 2011
Westin Hotel May 2009 - October 2009
Epicurean Entertainment at Invesco Field May 2007 - January 2009
LaQuinta Inns and Suites March 2008 - August 2008
St. John's University September 2005 - March 2007
Skills
Troubleshooting, Software Documentation, Technical Support, Event Planning, Windows, Testing, Databases, Writing, Software Installation, Management, Analysis, Hardware, Networking, Customer Service, Quality Assurance
Education
Red Rocks Community College 2012 — 2013
Associate's degree, Computer Networking (Cisco Focus), 4.0
St. John's University 2002 — 2006
BA, Theology, 3.56
Randstad June 2011 - Present
BT Conferencing January 2004 - October 2009
MCI - SkyTel March 1998 - August 2003
U.S. ARMY CORPS OF ENGINEERS, WATERWAYS EXPERIMENT STATION June 1994 - March 1998
Skills
Financial Accounting, Mergers & Acquisitions, Sales, Microsoft Word, Internal Audit, Internal Controls, PowerPoint, Microsoft Office, GAAP, Variance Analysis, Leadership, Account Management, Accounting, Cost Accounting, Financial Reporting, Human Resources, Fixed Assets, Strategy, Business Planning, PeopleSoft, Microsoft Excel, ADP Payroll, Customer Service, Finance, Great Plains Software, Accruals, Account Reconciliation, Outlook, Budgets, Forecasting, Accounts Payable, Accounts Receivable, General Ledger, Payroll, Sarbanes-Oxley Act, Cash Flow Forecasting, Management, Invoicing, Analysis, Auditing, Strategic Planning, Financial Statements, IBM iSeries, Insurance, Process Improvement, Tax, Credit, Revenue Recognition, Strategic Financial..., AutoCAD
Education
Mississippi State University 1993 — 1997
Bachelor of Science in Engineering
Mississippi State University
Mississippi State University
BT Conferencing August 2010 - February 2011
Nvish Solution Pvt Ltd December 2007 - February 2009
SLR Infotech Pvt. Ltd , Chandigarh , India July 2007 - November 2007
Skills
Core Java ,J2EE (JSP ,..., Framework : Spring..., Oracle , Mysql, SQL...
Education
Punjabi University 1997 — 1999
B.Sc, Computer Science
RGS Energy (dba Real Goods Solar) January 2014 - October 2014
BT Conferencing October 2012 - December 2013
Avnet Technology Solutions January 2012 - September 2012
Webroot October 2009 - December 2011
IBM (Career Connections Contractor) April 2009 - October 2009
Only Natural Pet Store October 2006 - December 2008
Sounds True December 2000 - October 2005
Kinko's 1991 - 2000
Skills
Wordperfect, Contract Negotiation, Office Management, Teaching, People Skills, Non-profits, Workshop Facilitation, Customer Service, Leadership, Process Improvement, Team Leadership, Supervisory Skills, Nonprofits, Marketing, Social Networking, Blogging, Proactive self-starter, Time Management, Retail, Team Building, Management, Sales, Program Management, Customer Retention, Start-ups, Teamwork, CRM, Employee Training, Business Development, Strategic Planning, Customer Relations, Customer Satisfaction, Salesforce.com, Problem Solving
Education
Michigan State University
Bachelor's degree, Psychology
B.T conferencing September 2011 - February 2013
Sprint Nextel June 2007 - August 2009
Skills
Call Centers, Customer Satisfaction
Education
Grand Mesa High School
High School Diploma, Graduated
Red Rocks Community College
open, open
Blue Cross Blue Shield of Massachusetts June 2013 - Present
BT Conferencing October 2004 - September 2012
South Shore Women's Business Network 2000 - 2004
Scudder Investments 1992 - 2000
Procter & Gamble, former The Gillette Company 1979 - 1990
Skills
Telecommunications, Process Improvement, Lean Thinking, Fulfilment, User Experience, Customer Service, Cross-functional..., Data Management, Managed Services, Solution Selling, Unified Communications, Call Centers, Contract Negotiation, Product Management, Team Leadership, Integration, Marketing, Customer Experience, CRM, Time Management, Salesforce.com, Customer Satisfaction, Vendor Management, Cross-functional Team..., Management
Education
Northeastern University
Bachelor of Science (BS)
Sasco Electric January 2013 - Present
BT Conferencing May 2007 - August 2012
Borg Imaging Group May 2005 - May 2007
Cisco Systems 2000 - 2005
Skills
SIP, Cisco Technologies, QoS, Troubleshooting, Video Conferencing, Linux, Virtualization, Switches, VoIP, Network Design, Routers, Data Center, Cisco Routers, IEEE 802.11, Lync Server 2010, VPN, Security, Telephony, Cisco Routing &..., Disaster Recovery, Solarwinds, Bluecoat Proxies, CItrix Netscaler, Splunk, NetBrain, Cisco VIRL
Education
Rochester Institute of Technology 2002 — 2004
Master's degree, Information Technology complete coursework (no thesis)
University of Rochester 1985 — 1989
Bachelor of Arts (B.A.)
BT Conferencing Video Conference Producer/VNOC Tier 1/Telepresence Tier 2/3 EngineerBT ConferencingMay 2007 - Present
Sun Microsystems December 2006 - May 2007
IBM October 2005 - December 2006
Skills
Computer Hardware, Computer Network..., WinSCP, HP Service Desk, Customer Oriented, Polycom Video..., Polycom MGC Manager, Polycom RMX Manager, Codian Director, Tandberg, Cisco Call Manager, Cisco Telepresence, Video Conferencing, LifeSize Video..., StorageTek, Thunderbird, SANtricity, Radiance, RAID, Windows 7, Windows Vista, Microsoft Windows 98, Windows 2000, Windows Server, Windows XP Pro, Remedy Ticketing System, Outlook, Red Hat Linux, Ubuntu, Linux, Audio Conferencing, Unified Communications, Hardware, ISDN, SIP, Cisco Technologies, LAN-WAN, VoIP, IP, Technical Support, WAN, QoS, Telephony, MPLS, Managed Services, Switches
Education
ITT Technical Institute-Thornton 2003 — 2005
Associate of Applied Science, Software Applications and Programming