Crawford & Company
Crawford & Company is the world's largest independent claims management company, with more than 700 offices in 70 countries. Revenue: 1.109 billion USD (2016) Headquarters: Atlanta, Georgia, United States Subsidiaries: Crawford & Co Adjusters (UK) Ltd, CEO: Harshavardhan V. Agadi (Aug 2015–), Danielle M. Lisenbey (20 Mar 2012–), David A. Isaac (Oct 2006–)
Crawford & Company List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Crawford & Company. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Crawford & Company Salaries. You can even request information on how much does Crawford & Company pay if you want to. Learn about salaries, pros and cons of working for Crawford & Company directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
1,654 Crawford & Company employees in database. Find out everything there's to know about Crawford & Company employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Crawford & Company Employees
Association County Commissioners of Georgia 2012 - Present
Crawford & Company January 2010 - November 2014
ACE Group January 2007 - 2010
2006 LIBERTY MUTUAL GROUP January 2000 - 2006
Liberty Insurance Pte Ltd. (Member of Liberty Mutual Group) January 2000 - January 2001
Skills
Risk Management, Sales Management, Organizational..., Innovator, Motivated self-starter, Accident, Adjustments, Budgets, Brokers, Casualty, Casualty Insurance, Claim, Claim Investigation, Claims Handling, Claims Management, Claims Resolution, Commercial Insurance, Commercial Lines, Customer Service, Employee Engagement, General Insurance, Insurance, Leadership, Legal Liability, Liability, Liability Analysis, Litigation Management, Management, Negotiation, Professional Liability, Product Liability, Property, Property Claims, Property Damage, Reinsurance, Strategic Planning, Sales, Subrogation, Training, Umbrella Insurance, Workers Compensation, Underwriting
Education
Keller Graduate School of Management of DeVry University
MASTERS, BUSINESS ADMINISTRATION
University of Alabama in Huntsville
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
University of Hawaii at Hilo 2000 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MC Innovations, LLC July 2014 - Present
Managed Care Innovations June 2007 - Present
M Hayes August 2005 - May 2007
The Frank Gates Service Company 2003 - 2003
Crawford & Company 1984 - 2003
Skills
Risk Management, Operations Management, Program Management, Workers Compensation, Strategic Planning, Insurance, Consulting, Training, Managed Care, Process Improvement, Case Managment, Account Management, Claims Management, Business Development, Claim, Quality Assurance, Leadership, Executive Management, Property & Casualty..., Healthcare, Vendor Management, Employee Benefits
Education
Johnson C. Smith University - JCSU 1978 — 1982
BS, Business
University of Phoenix
MBA(continuing), Business
AkzoNobel July 2013 - Present
Crawford & Company October 2011 - June 2013
Marathon August 2009 - October 2011
Bank of America January 2008 - October 2011
Skills
Process Improvement, Financial Analysis, Financial Reporting, Financial Modeling, Finance, Forecasting, Leadership, Management, Strategy, Analysis, Accounting, Access, Budgets, Program Management, Variance Analysis, Time Management, Account Reconciliation, Strategic Financial..., Microsoft Excel, PowerPoint
Education
Argosy University 2008 — 2010
Master of Business Administration (MBA), Management/Finance
Kennesaw State University 2003 — 2008
Bachelor of Science (B.Sc.), Psychology
LAMMICO 1987 - 2010
A. Copeland Enterprises, Inc 1985 - 1987
Crawford & Company 1979 - 1985
Skills
Medical Malpractice, Professional Liability, Legal Liability, Claim, Insurance, Negotiation, Time Management, Close Attention to..., Photography, Report Writing, Property & Casualty..., Claims Management, Casualty, Liability, Litigation, Commercial Lines, Mediation, Workers' Compensation..., Personal Injury, Claim Investigation, Public Liability, Product Liability, D&O, Subrogation, Litigation Management, Workers Compensation, Commercial Insurance, General Insurance, Insurance Law, Liability Analysis, Accident, Settlement
Education
Louisiana State University 1974 — 1978
BA, History
Hendricks Avenue Elementary
Riverdale
Crawford & Company October 1994 - Present
Skills
Claims Management, Claim, Liability, Workers Compensation, Property & Casualty..., Litigation Management, Casualty, Insurance, Subrogation, Property Damage, Claim Investigation, Professional Liability, General Insurance, Risk Management, Adjusters, Liability Analysis, Claims Handling, Regulatory Compliance, Claims Resolution
Education
Ithaca College 1989 — 1993
BA, Sociology
Clayton County Fire Dept January 2013 - Present
Law Office of Tessie D. Edwards November 2008 - Present
Crawford & Company 2006 - 2007
Skills
Microsoft Office, Research, Microsoft Excel, Management, Leadership, Training, Public Speaking, PowerPoint, Sales, English, Legal Research, Social Media, Marketing, Customer Service, Strategic Planning
Education
Kennesaw State University 2007 — 2008
Nursing
Purdue University 1999 — 2003
Bachelor of Arts (B.A.), History
Sysco Foods January 2014 - Present
GameStop June 2013 - December 2013
Access Midstream February 2013 - June 2013
Citizens Property Insurance March 2012 - December 2012
The Home Depot November 2011 - March 2012
UPS Supply Chain Solutions October 2010 - January 2012
AT&T Mobility April 2010 - October 2010
Crawford & Company December 2009 - April 2010
FL Department of Revenue February 2009 - June 2009
Hewlett-Packard 2004 - 2005
Skills
SQL Server 2000-2008, .NET, SSIS, SSRS, VB.NET, SQL Server, ASP.NET, PL/SQL, C#, Visual Studio, DB2, Teradata, T-SQL, Data Warehousing, SSAS, DTS, SharePoint, Crystal Reports, ETL, TFS, Informatica, Stored Procedures, VBScript, SQL, SQL Tuning, Database Design, Performance Tuning, Database Administration, Database Development, Visual Basic, Business Intelligence, IIS, Data Migration, Replication, OLAP, Databases, Data Modeling, VSS, JavaScript, Oracle SQL, Erwin, Clustering, SDLC, MDX, Business Objects, HTML, AJAX, Data Integration, SQL Profiler, Microsoft SQL Server
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelors, Electronics and Communications
Sandeepam Vidyalaya High School
Claims Pro March 2011 - Present
Crawford & Company 2006 - 2011
National Claims Services 2001 - 2006
Skills
Mediation, Professional Liability, Commercial Lines, Liability, Claims Management, Operations Management, Casualty, Automobile Liability, Property & Casualty..., Brokers, Claim Investigation, Claims Handling, Liability Analysis, Legal Liability, Risk Management, D&O, Litigation Management
Education
Laurentian University/Université Laurentienne
Bachelor of Arts (B.A.), Business/Managerial Economics
University of Toronto
Insurance
Atlanta Public Schools January 2008 - Present
Atlanta Gastroenterology Associates March 2007 - December 2007
Brad L. Rohr, MD July 2005 - December 2006
Crawford & Company September 2000 - September 2004
Skills
Claims Management, Traditional Labor Law, Market Research, Public Speaking, Conflict Resolution, Healthcare, Mediation, HRIS, HR Policies, FMLA, Workers Compensation, Workplace Safety, Unemployment Claims, Quality Auditing, Nursing Care, Education, Occupational Health, ICD-9, CPT, Customer Service, Human Resources, Leadership, Management, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Staff Development, Strategic Planning, Training
Education
Lincoln College of Technology-Marietta 2004 — 2005
4.0 GPA
Marygrove College 1994 — 1996
Bachelor of Arts (B.A.), Education
Ministère de l'Emploi et de la Solidarité sociale March 2012 - Present
HSBC Canada August 2011 - March 2012
Sears Canada August 2010 - August 2011
Crawford & Company October 2009 - January 2010
Volt July 2009 - October 2009
Skills
Customer Service, Microsoft Office, Teamwork, SAGIP, Nortel BEM, WinIPEV, Windows, PARSO, Financial Analysis, Time Management, Administrative support..., Workers' compensation..., Business correspondence
Education
McGill University 2006 — 2009
Bachelor in Commerce, Major in Finance, Conc. in Accounting
Marianopolis College 2004 — 2006
DEC, Commerce (Social Science)
Crawford & Company March 2015 - Present
Equilibria, Inc. February 2015 - Present
Equilibria, Inc. May 2005 - January 2015
Coca-Cola Refreshments July 2011 - June 2012
Wink, Inc. July 2002 - September 2004
Monsanto June 1999 - July 2002
Skills
Business Infrastructure, Process Engineering, Process Improvement, Six Sigma, Small Business, Business Process, Business Process Design, Technical Documentation, Process Optimization, Process Consulting, Operational Excellence, Document Management, Chemical Engineering, Entrepreneurship, Operations Management, business process..., Software Documentation, Business Planning, Cross-functional Team..., Continuous Improvement, ERP, Consulting, Budgets, Project Management, Business Analysis, Microsoft Office
Education
Tulane University - A.B. Freeman School of Business 2001 — 2004
MBA, Marketing/Marketing Management, General
Louisiana State University 1994 — 1999
B.S., Chemical Engineering
Scotlandville Magnet High School 1990 — 1994
High School Diploma
Automation Tooling Systems (ATS) Nuclear Division September 2015 - Present
6601006 Canada Ltd June 1990 - Present
Ferrovial Agroman US Corp. July 2015 - August 2015
Aecon Group Inc./ SNC Lavalin Joint Venture October 2014 - June 2015
E.S. Fox Limited / OPG May 2014 - September 2014
The Regional Municipality of York March 2014 - May 2014
RBC Insurance January 2014 - March 2014
Cloud I.T. Canada Inc. January 2014 - January 2014
Crawford & Company November 2013 - December 2013
Ontario College of Pharmacists August 2013 - October 2013
Skills
Software Documentation, Technical Documentation, Policy and Procedures, Proposal Writing, Project Management, ITIL, Training, SharePoint, SAP, Quality Assurance, Integration, Technical Writing, Editing, Business Analysis, CRM, Vendor Management, Risk Management, Process Improvement, Human Resources, Analysis, Business Process, HTML, Data Warehousing, XML, Management, Enterprise Software, SDLC, Visio, Requirements Analysis, Requirements Gathering, SnagIt, Online Help, RoboHelp, MS Project, FrameMaker, Resource Management, Interviews, Testing, Leadership, Software Project..., Agile Methodologies, Manuals, Program Management, Team Leadership, Information Technology, Technical Communication, Business Intelligence, Databases, PMP, Business Process...
Education
Mohawk College 1969 — 1970
Technician, Electrical / Electronic
Cybermation - Training Centre, Toronto
Certificate, ESP Workload Management and Documentation
McMaster University
Certificate, Certified Industrial Management Program (CIM)
OmniLogic - Communicare Training Centre
Certificate, Information Mapping, Developing Procedures, Policies, Documentation
OmniLogic - Training Centre, Toronto
Certificate, SAP R/3 Navigation and Business Software
University of Waterloo
Certificate, Technical Writers and Management
York University
Certificate, Business Law Certificate program
York University
Certificate, Management Development Certificate program
Crawford & Company December 2014 - Present
Skills
Leadership, Team Management, Analytical Skills, Interpersonal Skill, Problem Solving, Customer Service, Make/Buy Decisions, Overcoming Challenges, Diversity & Inclusion, Time Management, APA style, Research, Microsoft Office, Internet, Organization, Autism Spectrum..., Child Development, PowerPoint, Microsoft Word, Microsoft Excel
Education
Kennesaw State University 2012 — 2015
Bachelor of Science (BS), Psychology
Mater Salvatoris School 1996 — 2011
VeriClaim, Inc. August 2011 - Present
Southland CSC May 2011 - August 2011
Dufour, Laskay & Strouse, Inc. 2005 - May 2011
Crawford & Company July 2003 - August 2005
Crawford & Company September 2002 - July 2003
Skills
Customer Relations, Customer Service, Loss Prevention, Freight, Claims, Warehousing, Transportation, Logistics, Shipping, Ports, Maritime, Ocean, Insurance, Problem Solving, Risk Management, International Trade, Microsoft Office, Excel, Claims Management, Word, English, Maritime Operations, Legal Liability, Inspection, Claim, Casualty, Microsoft Excel, International Shipping, Container, Microsoft Word, Casualty Insurance
Education
Lamar University 1997 — 2002
B.B.A., Management Information Systems
Keary Claim Services January 2005 - Present
NHI General Adjusters April 1994 - December 2004
Crawford & Company 1975 - 1994
Skills
Subrogation, Property & Casualty..., Commercial Insurance, Insurance, Claim, Property Damage, Claims Management, Liability, Claim Investigation, Liability Analysis, Property Claims, Commercial Lines, Casualty, Xactimate, Claims Handling, Legal Liability, Adjustments, Litigation Management, Inland Marine, General Insurance, Claims Resolution, Casualty Insurance
Education
U. S. Army Command & General Staff College
Command and General Staff Officer Course
The American Institute 1978 — 1980
CPCU
Marquette University 1967 — 1971
Bachelor of Science (BS), Business Economics
Rockhurst High School 1963 — 1967
Louisiana Restaurant Association Self Insurers Fund 2006 - 2012
Trinity Insurance Services September 2003 - June 2006
Crawford & Company June 1996 - August 2003
Skills
Property & Casualty..., Claim, Claims Management, Workers Compensation, Subrogation, Liability, Legal Liability, Insurance, Commercial Insurance, Claim Investigation, Casualty, General Insurance, Commercial Lines, Risk Management, Underwriting, Property Damage, Excess, Workers' Compensation..., Litigation Management, Professional Liability, Liability Analysis, Adjustments, Claims Resolution, Claims Handling, Inland Marine, Work Ethic
Education
Louisiana State University
Bachelor of Applied Science (B.A.Sc.)
Louisiana State University
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching
State Farm Agent April 1989 - Present
Crawford & Company July 1972 - March 1989
Skills
Insurance, Financial Services, Life Insurance, Term Life Insurance, Permanent Life Insurance, Property & Casualty..., Umbrella Insurance, Whole Life, Casualty Insurance, Disability Insurance, Health Insurance, Long-term Care, Homeowners, Commercial Insurance
Education
Methodist University 1970 — 1972
Bachelor of Arts (B.A.), Business Administration and Management, General
Louisburg College 1968 — 1970
Associate of Arts (AA), Business Administration and Management, General
Nationwide Agribusiness Insurance April 2009 - July 2015
Nationwide Agribusiness Insurance Company April 2009 - August 2009
Ruan Transportation Management Systems December 2008 - April 2009
Berkley Technology Services October 2007 - December 2008
Allied Insurance a Nationwide Company August 2004 - October 2007
EMC Insurance Companies October 1999 - August 2004
EMC Insurance Companies February 1998 - October 1999
EMC Insurance Companies July 1996 - February 1998
EMC Insurance Companies June 1995 - July 1996
Crawford & Company January 1992 - June 1995
Skills
Property and Casualty..., Insurance, Risk Management, Negotiation, Property & Casualty..., Commercial Insurance, Claim, General Insurance, Liability, Casualty Insurance, Claims Management, Workers Compensation, Professional Liability, Umbrella Insurance, Adjusters, Legal Liability
Education
Iowa State University
Gallagher Bassett January 2012 - July 2012
Gallagher Bassett Services, Inc January 2012 - July 2012
Gallagher Bassett September 2010 - January 2012
Gallagher Bassett September 2010 - January 2012
Gallagher Bassett August 2008 - September 2010
AETNA Healthcare March 2005 - August 2008
Liability Adjuster December 1999 - March 2002
Crawford & Company 1999 - 2000
Skills
Insurance, Property & Casualty..., Commercial Insurance, Strategic Planning, Professional Liability, Health Insurance, Legal Liability, Liability, Workers Compensation, Claims Management, Training, Employee Benefits, Claim, Policy, Litigation Management, Managed Care, Claim Investigation, Disability Insurance, Subrogation, General Insurance, Commercial Lines, Casualty, Workers' Compensation..., Reinsurance, Medicare, Underwriting, Excess, Liability Analysis, Accident, Brokers, Claims Resolution
Education
LIU Brooklyn 1995 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Long Island University 1995 — 1999
B.A, Business
Nassau County/ Hempstead High School 1991 — 1995
Diploma
Farmers and Mechanics Mutual Insurance Company July 2010 - Present
Independent Adjusting Services January 1992 - June 2010
USF&G January 1989 - January 1992
Crawford & Company July 1987 - January 1989
Skills
litigation adjuster, multi line claims..., Claim, Claims Management, Liability, Casualty, Subrogation, Property Damage, Claim Investigation, Legal Liability, Property & Casualty..., Commercial Lines, Property Claims, Commercial Insurance, Insurance, Litigation Management, Professional Liability, General Insurance, Product Liability, Liability Analysis, Workers Compensation, Xactimate, Claims Resolution, Adjustments, Underwriting, Mediation, Personal Injury, Claims Handling, Insurance Law, Investigation, Litigation, Homeowners, Employment Practices..., AIC, Auto Claims, Medical Malpractice, Accident, Term Life Insurance, Trials, Personal Injury..., Arbitration, Commercial Litigation, Automobile Accidents, Excess, Casualty Insurance
Education
The University of Charleston 1985 — 1987
Bachelor's Degree, Education
Marshall University 1981 — 1984
Bachelor's degree, Psychology
Engle Martin & Associates April 2014 - Present
Crawford & Company March 2013 - March 2014
Tenco Services, Inc. September 2009 - November 2012
Custard Insurance Adjusters April 2002 - August 2009
Various Independant adjusting firms and insurance carriers 2008 - 2009
Custard Insurance Adjusters 2002 - 2009
Willis Administrative Services August 1998 - December 2001
Southern States Claims Service April 1997 - August 1998
Cunningham Lindsey 1996 - 1997
Cunningham Lindsey 1996 - 1997
Skills
Sales & Marketing, Public Relations, Oral Communications, Property, Microsoft Word, Microsoft Excel, Outlook, Coaching, Budgets, Team Building, Construction, Subrogation, Product Liability, Process Improvement, Strategic Planning, Sales Management, Recruiting, Marketing, Time Management, Public Speaking, Insurance Adjusting, Xactimate, Casualty Claims, Claim Investigation, Claims Handling, Property Claims, Claims Resolution, Liability Analysis, Catastrophe, Water Damage, Investigation, Fraud, Property & Casualty..., Claims Management
Education
IIA 2010 — 2011
Associate In Claims, Property & Casualty Claims
Louisiana Tech University 1976 — 1979
Business Technology
St Mary Medical Center January 2013 - Present
Crawford & Company August 2012 - December 2012
Cornerstone Appraisal Services 2006 - 2011
Western & Southern Financial Group May 2005 - June 2006
American Healthcare Partnership June 2004 - April 2005
Prudential Financial April 2002 - April 2004
Skills
Insurance eligibility &..., Customer Relations, Problem Solving, Insurance, Eligibility, Customer Service, Claim, Property & Casualty..., Employee Benefits, Underwriting, Risk Management, Health Insurance, Term Life Insurance, Small Business, Liability, Property, Team Building, General Insurance, Claim Investigation, Legal Liability, Appraisals, Brokers, Administrative..., Sales, Claims Management, Data Entry, Casualty, Training, Disability Insurance, Life Insurance, Time Management, Commercial Insurance, Invoicing, Long-term Care, Retirement, Fixed Annuities, Administration, Customer Retention, Accounts Payable, Accounts Receivable, Claims Handling, 401k, Leadership, Hiring, Retirement Planning, Medical Billing, Claims Resolution
Education
Ivy Tech Community College
Merrillville Insurance School
Portage High School
Homesite Insurance 2014 - Present
Apex Adjusting September 2004 - 2014
Crawford & Company September 2000 - September 2002
C&R Masonry 1999 - 2000
R. J. Trenkle Consulting & Investigation/Markowski Associates 1998 - 1999
Skills
Expert in Integriclaim..., Proficient in Xactimate..., Licensed property..., Member of Michigan..., Highly advanced..., I have been pursuing an..., Excellent communication..., Extensive knowledge of..., Adjusters, Property Claims, Claim, Insurance, Property Damage, Liability, Claims Management, Training, Legal Liability, Claims Resolution, Adjustments, Subrogation, Casualty, Claims Handling, Property & Casualty..., Investigation, Xactimate, Claim Investigation, Commercial Insurance, General Insurance, Commercial Lines, Reinsurance, Professional Liability
Education
Allstate Insurance / Crawford & Company Adjuster Training Schools: 2000 — 2002
Madonna University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Fire Science/Fire-fighting
Schoolcraft College 1998 — 1998
Fire Academy, Firefighting, Fire Fighter I & II Certifications
Broadspire March 1998 - Present
Crawford & Company December 2006 - October 2010
American Family Insurance 1986 - 1993
Education
Loyola University Chicago 1979 — 1985
BS
TSYS Loyalty January 2015 - Present
Army National Guard February 2012 - Present
Crawford & Company February 2014 - January 2015
ActecSystems, Inc January 2014 - August 2014
UPS Capital May 2011 - November 2013
Executive Office for Immigration Review March 2008 - May 2011
Skills
Property & Casualty..., Military Experience, Notary Public, Combat Lifesaver, Security Clearance, Military Training, Insurance, Claim, Leadership, Workers Compensation, Army, Military, Finance
Education
Kaplan University 2012 — 2014
Master of Science (M.S.), Financial Planning and Services
Kennesaw State University 2004 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Kar Kraft Collision Center October 1987 - Present
Kar Kraft Collision Center October 1987 - October 2009
Crawford & Company January 1995 - October 1996
Property Damage Appraisers August 1994 - September 1996
Skills
Automotive Restoration..., Welding, Automotive Painting, Automotive Frame and..., Automotive Estimating, Collision Shop..., Troubleshooting, Collision, Paint, Project Management, Automotive, Automobile, Customer Service, Management, Team Building, Insurance, Sales, Account Management, Sales Management, Negotiation, New Business Development, Customer Satisfaction
Education
Catholic Central High School
Hartland High School
Lansing Community College
Measure, Mentor, & Motivate 2013 - Present
Cenergistic - formerly Energy Education, Inc May 2011 - November 2012
Coventry Health Care September 2005 - July 2010
Aon - Cambridge Integrated Services 1998 - 2005
Crawford & Company 1994 - 1998
Crawford & Company 1989 - 1994
Skills
Leadership, Strategy, Business Development, Direct Sales, CRM, Strategic Planning, Sales Management, Management, Process Improvement, Product Development, Executive Management, Program Management, Team Building, Selling, New Business Development, Sales, Account Management, Coaching, Customer Service, Sales Presentations, Critical Thinking, Managed Care
Education
Lehigh University - College of Business and Economics
BS, Management & Economics
Insurance Institute of America 1990 — 1991
Associate in Risk Management
Desjardins Insurance December 2013 - Present
Economical Insurance September 1999 - January 2013
Cunningham Lindsey August 1998 - September 1999
Liberty Mutual Insurance March 1995 - August 1998
Crawford & Company 1994 - 1995
Skills
Communication, Outstanding time..., Investigation skills, ability to negotiate, Mediation, Arbitration, ability to liason with..., Strategic Decision..., Customer Service, Interpersonal Skill, Interpersonal..., Outstanding verbal, Outstanding people..., outstanding written..., Casualty Insurance, Negotiation, Property
Education
Insurance Institute 1994 — 2011
CIP Courses - 9 in total
Laurentian University/Université Laurentienne 1989 — 1993
Bachelor's degree, Sociology
Integrated Care Management January 2009 - Present
Crawford & Company 2002 - 2009
Skills
BSN, RN, CCM, Case Management, Workers Compensation, Utilization Management, Nursing, Healthcare, Clinical Research, Home Care, Certified Case Manager, Healthcare Management, Inpatient, Disease Management, Hospitals, Case Managment, Medical Case Management, Medicare, Disability Management, Managed Care, Utilization Review
Education
Louisiana State University Health Sciences Center 1980 — 1984
BSN, Nursing
Southeastern Louisiana University 1980 — 1984
BSN, Nursing
Star Asset Security, LLC January 2015 - Present
BrownGreer PLC August 2010 - November 2014
Ajilon June 2010 - December 2010
KeyPro June 2009 - June 2010
Henrico County Public Schools September 2008 - June 2010
Accountemps/RemX December 2008 - January 2010
Waste Associate's Holding September 2007 - July 2008
HCA Patient Account Services November 2004 - December 2006
Crawford & Company October 2002 - November 2004
Berkley Mid-Atlantic Group (a W. R. Berkley Company) October 1997 - February 2002
Skills
Office Management, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Data Entry, Public Speaking, Research, Legal Writing, Legal Research, Government, Policy, Administrative..., Contract Management, Contract Negotiation, Policy Analysis, Community Outreach, Nonprofits, PowerPoint, Document Review, Negotiation, Access, Legal Documents, Analysis, Fundraising, Editing, Proofreading, Civil Litigation, WordPerfect, Administrative..., Customer Service, Training, Leadership
Education
University of Phoenix 2005 — 2008
Business Management, 3.64 GPA
J Sargeant Reynolds Community College 1986 — 1992
Accounting coursework
University of Richmond 1987 — 1989
Accounting Coursework, 3.43
Crawford & Company September 2008 - Present
S. P. Richards Company 2005 - 2008
Matria Healthcare (Alere) 2003 - 2005
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (M.B.A.), Accounting, 3.82
Kennesaw State University - Michael J. Coles College of Business
Bachelor of Business Administration (B.B.A.), Accounting
Kennesaw State University - Michael J. Coles College of Business 1998 — 2001
Bachelor of Business Administration (B.B.A.), Finance, General
Alimera Sciences April 2014 - May 2015
Crawford & Company October 2012 - 2014
HLB Gross Collins, P.C. September 2008 - October 2012
UPS March 2008 - July 2008
Mexican American Student Alliance 2005 - 2008
Kennesaw State University September 2006 - December 2007
Cracker Barrel January 2006 - May 2006
Discovery Channel Stores October 2005 - January 2006
Casey's Food Store September 2000 - May 2005
Skills
Auditing, Internal Controls, Accounting, GAAP, Tax, General Ledger, Financial Reporting, Financial Statements, US GAAP, Corporate Tax, SEC filings, External Audit, Financial Accounting, Sarbanes-Oxley Act, QuickBooks, Internal Audit, Account Reconciliation, Accounts Receivable, Bookkeeping, Partnership Taxation, Fixed Assets, Payroll, Revenue Recognition, Assurance, Financial Audits, Cash Flow, Accruals, Sarbanes-Oxley, Consolidation, Journal Entries, Bank Reconciliation
Education
Kennesaw State University 2005 — 2008
BBA
Georgia Highlands College 2002 — 2005
AA
Take Care Health Systems March 2013 - Present
Yoh, A Day & Zimmermann Company January 2013 - February 2013
St. Anthony's Medical Center March 2010 - November 2012
S&H Medical Management Services, Inc. June 2004 - March 2010
PDM 2001 - 2004
Crawford & Company 1996 - 2001
Skills
Workers Compensation, Staff Management, URAC Coordinator, FMLA Administration, Healthcare, Employee Relations, Case Managment, Nursing, FMLA, Hospitals, Performance Management, Healthcare Management, Insurance, Process Improvement, Coaching, Published Author, Managed Care, Medicine, Health Insurance, HIPAA, Patient Advocacy, Utilization Management, Workers' Compensation..., Inpatient, Rehabilitation, Physician Relations, Home Care, Disease Management, Policy, Human Resources, Orthopedic, Medical Terminology, Long-term Care, Disability Management, Acute Care, Certified Case Manager, Leadership, Disabilities, Critical Care, Deferred Compensation, Medical Records, Medicare, ACLS, Wellness, Medicaid, Clinical Research, Medical Case Management, Case Management, Healthcare Consulting, Patient Safety
Education
Lindenwood University 2011 — 2013
Master's degree, HR Management, 3.8
University of St. Francis 1988 — 1992
BS, Health Arts
Missouri Baptist Hospital School of Nursing 1977 — 1979
Diploma, Registered Nursing/Registered Nurse
Fiserv May 2013 - Present
Crossroads Church of the Nazarene August 2012 - Present
Experts Exchange January 2004 - Present
Century Solutions Group, Inc. April 2012 - March 2013
Marietta First Church of the Nazarene March 2010 - July 2012
Crawford & Company March 2012 - April 2012
Cypress Communications (a Broadvox Company) May 2011 - December 2011
General Dynamics Information Technology January 2010 - April 2011
AutoTrader.com October 2009 - January 2010
Renal Advantage Inc. January 2009 - March 2009
Skills
ITIL, Active Directory, Troubleshooting, IT Management, Integration, Problem Management, Leadership, IT Operations
Education
Nazarene Bible College 2007 — 2014
MPP, MPP
Lipscomb University 1993 — 1997
None, Music Education
Hunter's Lane Comprehensive High School 1991 — 1993
Valley Regional High School 1990 — 1991
Service Management Systems June 2010 - Present
Crawford & Company September 2007 - May 2010
KBS - Kellermeyer Building Services, LLC February 1992 - July 2007
Quality One Child Care May 1989 - January 1992
Skills
Operations Management, Facilities Management, Business Analysis, Process Improvement, Organizational..., Instructor-led Training, Customer Retention, Human Resources, Time Management, Merchandising, Property & Casualty..., Subrogation, Xactimate, Claims Management, Insurance Adjusting, Environmental Awareness, Facilities Operations, Building Maintenance
Education
The University of Georgia 2008 — 2011
Business Management, Business Administration, Management and Operations
MLS Institue of Real Estate 2007 — 2008
Real Estate, Licensed Sales
Capstone Institue of Mortgage Finance 2006 — 2007
Finance, Principles of Mortgage Finance as well as (VA & FHA Loans)
ITT Technical Institute-Tampa 1987 — 1989
Electronic Technician, Electronic and Electrical Technology
Miami Dade College 1985 — 1987
Health Care, Certified E.M.T. / Certified Paramedic
The Source Recovery Company of Georgia January 2001 - Present
BMC Software January 2001 - August 2003
Crawford & Company June 1999 - October 2000
The Source Recovery Company, LLC October 1996 - March 1999
Confident Software April 1990 - October 1996
Applied Data Research August 1984 - February 1990
AT&T June 1979 - August 1984
Skills
IBM Assembler, IBM Assembler Macros, Program source recovery, IBM Mainframe, BAL, ISPF, TSO, CICS, MVS, z/OS, Computer Program, REXX, OS/390, Data Recovery, COBOL, Operating Systems, Software Development, Mainframe, Assembler, IBM Utilities
Education
Kean University 1977 — 1979
BA, Mathematics
Oberlin College 1968 — 1971
Texas Department of Assistive and Rehabilitative Services June 2009 - Present
State of Kansas Department of Social and Rehabilitation Services March 2007 - May 2009
Self-employed contract work August 2005 - March 2007
FARA Healthcare Management September 2002 - August 2005
Louisiana Workers Compensation Corporation October 2001 - September 2002
CorVel Corporation May 1998 - September 2001
Crawford & Company 1997 - 1998
Jus-Mar, Ltd. June 1995 - November 1996
Skills
Vocational..., Rehabilitation..., Case Managment, Social Services, Disabilities, Vocational Education, Motivational..., Mental Health, Career Counseling, Vocation, Career Assessment, Resume Writing, Job Coaching, Community Outreach, Training, Job Search Strategies, Technology Needs..., Caseload Management, Job Search, Interviews, Developmental..., Case Management
Education
Louisiana State University Health Sciences Center 1992 — 1994
Master of Health Sciences
University of New Orleans 1977 — 1980
Bachelor of Arts
Crawford & Company October 2007 - Present
Progressive Insurance April 2002 - October 2007
Newark Bears of The Atlantic League of Professional Baseball June 1998 - September 2000
Skills
Claim, Insurance, Property Damage
Education
Mansfield University of Pennsylvania 1994 — 1998
BS, Criminal Justice/Law Enforcement Administration
Williamsport High School 1990 — 1993
Crawford & Company July 2007 - Present
Crawford & Company July 2007 - Present
Aviva Canada 1996 - July 2007
Skills
Claim, Claims Management, Legal Liability
Education
Grant Macewan College 1993 — 1995
Completion of CIP, Insurance Admin
CHS February 2010 - Present
Cargill, Inc February 2005 - March 2010
Broadspire Services January 2004 - February 2005
Marsh USA January 2000 - January 2004
Crawford & Company January 1998 - January 2000
Skills
Workers Compensation, Insurance, Commercial Insurance, Negotiation, Risk Management, Casualty, Analysis, Claim, Legal Liability, Underwriting, Property & Casualty..., Budgets, Strategic Planning, Claims Management, Management, Financial Analysis, Leadership, Process Improvement, Liability, Commercial Lines, Employee Benefits, Casualty Insurance
Education
Iowa State University - College of Business 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
University of Minnesota - Carlson School of Management
Finance, Strategy, Decision Making
Crawford & Company January 2011 - Present
VeriClaim, Inc. December 2003 - January 2011
Royal & Sun Alliance July 1986 - December 2003
Skills
Adjusting, Claims, Insurance, Inland Marine, Property & Casualty..., Mold, Accounting, Property Damage, Claims Management, Insurance Claims, Preparation, Coverage, Water Damage, Subrogation, General Insurance, Claim, Adjustments, Legal Liability, Commercial Lines, Property Claims, Restoration, Claim Investigation, Homeowners, Adjusters, Business Interruption, Claims Handling, Catastrophe, Commercial Insurance, Liability Analysis, Casualty, Loss Adjusting, Liability, Casualty Insurance, Claims Resolution
Education
University of Kansas 1976 — 1978
Bachelor of Science, Accounting
Johnson County Community College 1974 — 1976
Associate's, Business
Crawford & Company September 2011 - Present
Siemens IT Solutions and Services, Inc. 2007 - 2010
Siemens IT Solutions and Services, Inc April 2004 - January 2006
Kemper Insurance January 2001 - April 2004
Kemper Insurance 2000 - 2001
Kemper Insurance January 1978 - January 2000
Skills
Agile Project Management, ITIL, PMP, SDLC, Program Management, Requirements Analysis, Process Improvement, Business Analysis, Disaster Recovery, Data Center, Project Management, Vendor Management, Software Documentation, PMO, IT Management, IT Strategy, Project Portfolio..., Integration, Business Process, Databases, Risk Management, Software Project..., ITIL Certified, Team Building, Microsoft Excel, Microsoft Project, CSM
Education
Columbia of Missouri 2013 — 2017
Bachelor of Business Management & Bachelor of Human Resources, Business/Commerce, General, Grade point average 3.90
McHenry County College 2010 — 2012
In Progress, Business Management, Graduated with High Honors
Western Illinois University 1976 — 1977
National Forensic Consultants, Inc February 2003 - Present
Crawford & Company January 1988 - January 2003
Skills
Expert Witness, Forensic Engineering, Claim, Litigation Support, Casualty, Claims Management, Litigation Management, Property & Casualty..., Subrogation, Insurance, Commercial Lines, Liability, Fraud, General Insurance, Risk Management, Construction, Commercial Insurance, Property Claims, Legal Liability, Product Liability, Property Damage, Liability Analysis, Professional Liability, Investigation, Reinsurance, Excess, Fire Management, Accident, Workers Compensation, Underwriting, Claim Investigation, Health Insurance, Private Investigations, Disability Insurance, Life Insurance, Property, Brokers, Claims Handling, Adjustments, Captives, Background Checks, D&O, Financial Risk, Umbrella Insurance, Litigation, Employment Practices..., Casualty Insurance
Education
Jacksonville University 1984 — 1988
BS, Marketing & Economics
Unified Investigations & Sciences, Inc. December 2009 - Present
Louisiana Claims Association (LCA) 2015 - 2015
PT&C Forensic Consulting Services December 2005 - November 2009
Crawford & Company November 1996 - December 2005
INS Investigations Bureau, Inc. May 1983 - November 1996
Skills
Fire Investigation, Investigation, Forensic Analysis, Private Investigations, Evidence, Expert Witness, Liability, Fraud, Enforcement, Internal Investigations, Fire Management, Insurance, Claim, Arson, Police, Fire Protection, Background Checks, Fire Safety, Criminal Investigations, Surveillance, Crime Prevention, Large Loss, Hazardous Materials, Claim Investigation, Life Safety, Liability Analysis, NFPA, Operations Management, Firefighting, Litigation Support, Claims Management, Public Safety, Homeland Security, Corporate Security, Firearms, Interrogation, Workers Compensation, NIMS, Executive Protection, Criminal Justice, Certified Fire..., Certified Hazmat..., Subrogation, Emergency Management, Courts
Education
Loyola University New Orleans 1983 — 1986
Criminal Justice
Louisiana State University 1971 — 1973
Communications
Community Concepts, Inc May 2015 - Present
Community Visions, Inc August 2014 - May 2015
Didlake, Inc. August 2012 - April 2014
Didlake, Inc. August 2004 - August 2012
Didlake, Inc. February 2003 - July 2004
TLC - The Treatment and Learning Centers June 1996 - December 2002
Crawford & Company March 1994 - May 1996
Skills
Research, Customer Service, Social Media, Editing, Microsoft Office, Project Management, Microsoft Word, Community Outreach, Employee Relations, Management, Supervisory Skills, Process Improvement, Contract Negotiation, Event Planning, Data Entry, Team Leadership, Strategic Planning, Marketing Communications, Fundraising, Teamwork, Interviews, Public Relations, Training, Coaching, Marketing Strategy, Photoshop, Marketing, Team Building, Project Planning, Social Networking, Leadership, System Administration, Negotiation, Microsoft Excel, Recruiting, Leadership Development, Program Management, Outlook, Government, Policy, Human Resources
Education
Penn State University 1981 — 1985
Bachelor's Degree, Individual & Family Studies
Mansfield University of Pennsylvania 1979 — 1980
Physical Education
Scranton Central High School; Scranton, PA.
High School Diploma, General Studies
NY/NJ Claims Associates 1997 - Present
NY/NJ Claims Associates 1997 - Present
Crawford & Company 1988 - 1997
Skills
Negotiation, Claim, Casualty, Workers Compensation, Property & Casualty..., Insurance, Commercial Insurance, Subrogation, General Insurance, Claims Management, Litigation Management, Professional Liability
Education
Manhattan College 1984 — 1988
Bachelor of Business Administration (B.B.A.)
Academy of the Holy Angels, Demarest NJ 1980 — 1984
High School
Seton Hall University
ACCC 2013 - Present
Crawford & Company March 2005 - August 2010
Direct Insurance February 1999 - March 2005
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (M.B.A.), Accounting and Business/Management
The University of Memphis 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Crawford & Company April 2010 - Present
YORK CLAIMS SERVICE 2007 - 2010
GAB ROBBINS NORTH AMERICA 2003 - 2007
ROYAL & SUN ALLIANCE INSURANCE COMPANY 1998 - 2003
Skills
Process Improvement, Microsoft Excel, Management, Research, Factories/Machinery..., Flood Management, Property Damage, Spirited Networker, Inventory Management
Education
Jackson State University 1982 — 1986
Bachelor of Science (B.S.), Marketing
Brake Parts, Inc. January 2013 - Present
Crawford & Company November 2006 - December 2012
Broadspire Services Inc 2003 - October 2006
Kemper Insurance 1987 - 2003
Skills
Disaster Recovery, VPN, Active Directory, Windows 7, Data Center, Group Policy, Visio, Windows Server, Servers, VBScript, IT Management, Security, SharePoint, System Deployment, Microsoft Exchange, Integration, XP, DNS, Software Documentation, Microsoft Technologies, Windows, SQL, Virtualization, System Administration, Citrix, Enterprise Software, Windows XP, VMware, Information Technology, ITIL
Education
McHenry County College 1986 — 1987
Certificate, CIS
Crawford & Company October 2014 - Present
Pilot Catastrophe Service January 2014 - Present
Self Employed - Independent Adjuster July 2009 - Present
Chuck Stevens Dodge Chrysler Jeep July 2006 - August 2009
Wuestec Medical January 2004 - April 2009
Skills
Adjusting, Property & Casualty..., Claims, Claims Management, Insurance Claims, auto adjuster, Xactimate, Claim, Insurance, Adjustments, Investigation, Liability, Subrogation, Property Damage, Life Insurance, Legal Liability, Health Insurance, Commercial Lines, Fraud, Claim Investigation, Workers Compensation, General Insurance, Customer Service, Professional Liability, Fixed Annuities, Property Claims, Casualty, Claims Handling, Commercial Insurance, Claims Resolution, Liability Analysis, Inland Marine, Litigation Management, Excess, Reinsurance, Accident, Umbrella Insurance, Water Damage, CPCU, Homeowners, Adjusters, Brokers, Underwriting, Insurance Adjusting, Catastrophe, Large Loss, Mold Remediation, D&O, Loss Adjusting, Settlement
Education
University of Phoenix 2002 — 2008
MBA, Marketing
James H Faulkner State Community College 2000 — 2002
AA, Commericial Art
Crawford & Company January 2001 - Present
Skills
Customer Service, Insurance, Sales, Process Improvement, Negotiation, Business Analysis, PowerPoint, Marketing, Property & Casualty..., Analysis, Business Management, Computer Hardware, Computer Repair
Education
Johnson & Wales University 1987 — 1990
Bachelor's degree in Business Management, Hospitality Administration/Management and Business Management
Crawford & Company October 2014 - Present
Travelport June 2013 - August 2014
Travelport February 2013 - May 2013
Publix Super Markets June 2007 - April 2013
Skills
Windows 7, PowerPoint, Visio, Customer Service, XP, Microsoft Excel, HIPAA, Microsoft Office 2007, Windows Server, Access, SIEM, Fortify, TCP/IP, Information Security, Troubleshooting, Ruby, Wireshark, Vulnerability Management, Microsoft SQL Server, Qualys, Vulnerability Scanning, SDLC
Education
Kennesaw State University 2009 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Builders Mutual Insurance Company January 2015 - Present
Aegis Administrative Services Builders Mutual Insurance Company September 2013 - January 2015
The Redwoods Group October 2010 - August 2013
Aegis Administrative Services Builders Mutual Insurance Company October 2008 - October 2010
Crawford & Company May 2007 - October 2008
Hill & Associates November 2004 - October 2006
Skills
Liability, Claim, Commercial Insurance, Insurance, Casualty, Claims Management, Adjusters, Subrogation, Liability Analysis, Litigation Management, Claims Handling, Legal Liability, Property & Casualty..., Claims Investigations, Mediation, Claim Investigation, Property Claims, Claims Resolution, Professional Liability, Auto Claims, Casualty Claims, Inland Marine, AIC, Employment Practices..., Third Party Liability, Salesforce.com, Commercial Lines, Insurance Claims, Corporate Social..., Claims, Negotiation, Social Enterprise, Automobile Liability, Team Leadership, Casualty Insurance
Education
Liberty University 1999 — 2004
Bachelor of Science Degree
Avanade March 2015 - Present
Avanade October 2009 - February 2015
Strataop Consulting May 2007 - October 2009
Ramp Group November 2006 - May 2007
Hitachi Consulting March 2005 - November 2006
Crawford & Company June 2002 - March 2005
Phycom Corporation May 1998 - March 2002
Portland State University 1995 - 1997
Skills
IT Outsourcing, Offshoring, Account Management, Mobilization, Consulting, Vendor Management, Project Management, Business Intelligence, Data Modeling, Agile Project Management, Cross-functional Team..., Data Warehousing, ETL, SSIS, Microsoft SQL Server, Analysis Services, SSRS, OLAP, SDLC, Data Integration, T-SQL, Analytics, Software Project..., Agile Methodologies, Database Design, Software Development, Business Analysis, Solution Architecture, IT Strategy, Program Management, Databases, Integration, Requirements Gathering, Business Process..., Big Data, SQL, SOA, Scrum, Off-shore Team..., Data Warehouse..., Dimensional Modeling, Dashboard, Data Governance, Data Quality, Data Analysis, Outsourcing, Strategy, SaaS, Data Migration, Enterprise Software
Education
Portland State University 1993 — 1998
MS, Engineering Management
Istanbul Technical University 1987 — 1992
BS, Mechanical Engineering
Lycee Saint Joseph 1981 — 1987
Lycee Saint Michel 1980 — 1981
SunTrust May 2015 - Present
Fiserv, Inc. November 2007 - May 2015
CDC Software 2006 - 2007
Crawford & Company 2004 - 2006
Skills
Corporate Communications, Media Relations, Public Relations, Thought Leadership, Marketing Communications, Social Media, Copywriting, Press Releases, Management, Strategic Communications, Newsletters, Corporate Branding, Marketing, Strategy, Blogging, Messaging, Analyst Relations, Integrated Marketing, Communications Planning, Communication Training, Internal Communications
Education
Kennesaw State University
Bachelor's Degree, Communications, Suma Cum Laude
American Strategic Insurance April 2012 - Present
Pam Boone March 2003 - Present
Crawford & Company February 2011 - April 2012
Allstate Insurance, American Family and Liberty Mutual Crawford Catastrophe Services March 2003 - April 2012
Pilot Catastrophe Service 2003 - April 2012
ASI 2012 - 2012
State Farm Insurance Companies January 1990 - January 2003
State Farm Insurance Companies January 1990 - January 2003
State Farm Insurance Companies 1990 - 2003
Skills
Claims Management, Mold Remediation, Claim, Earthquake, Property Damage, Subrogation, Adjustments, Xactimate, Liability, Claims Resolution, Insurance, Commercial Lines, Legal Liability, Umbrella Insurance, Property Claims, Property & Casualty..., Claims Handling, Investigation, Casualty, Commercial Insurance, General Insurance, Catastrophe, Flood, Adjusters, Claim Investigation, Fraud, Litigation Management, Liability Analysis, Inland Marine, Casualty Insurance, Water Damage, Excess, Reinsurance, Mold, Team Leadership, Large Loss, Insurance Adjusting, Accident, Homeowners, Loss Adjusting, Workers Compensation, Professional Liability
Education
Lamar University 1985 — 1989
BBA, Finance
Lamar University 1985 — 1989
EDUCATIONBBA, Finance
Independent Claims Analysis Services to Brokers June 2014 - Present
Los Angeles County Metropolitan Transportation Authority July 2012 - June 2014
Supervalu (New Albertsons, Inc.) March 2008 - February 2012
Chubb Insurance Company October 2004 - November 2006
The St Paul July 2003 - September 2004
Crawford & Company February 2003 - July 2003
AIG Claim Services April 1998 - February 2003
Liberty Mutual Insurance October 1991 - May 1997
Skills
Claims Management, Workers Compensation, Claims Resolution, Workers' Compensation..., Property & Casualty..., CA Self Insured..., Workers' Compensation..., Investigation, Insurance, Litigation Management, Claim Investigation, Subrogation, Risk Management, Litigation, Legal Liability, Fraud, Employee Benefits, Policy, Private Investigations, Casualty, Training, Property Damage, Management, Commercial Insurance, Financial Risk, Benefits Administration, General Insurance, Commercial Lines, Casualty Insurance
Education
Loyola Marymount University 1986 — 1991
Bachelor of Arts
Spring Hill College 1988 — 1988
Notre Dame HS 1982 — 1986
coursera
EducationDynamics September 2014 - Present
Carnival Cruise Lines July 2013 - June 2014
Crawford & Company August 2008 - June 2012
The Tire Choice June 2006 - May 2008
Kos Pharmaceuticals April 2006 - June 2006
various consulting assignments January 2006 - April 2006
American Express July 2005 - December 2005
Florida Marlins Major League Baseball Club October 1999 - February 2005
CompUSA Integration Services August 1998 - June 1999
Casi-Rusco November 1995 - August 1998
Skills
Active Directory, System Administration, Windows Server, Windows XP, Lotus Notes, Windows 7, XP, Microsoft Exchange, System Deployment, Network Administration, Server Administration, Network Security, Desktop Administration, Wireless Networking, Blackberry Enterprise..., Customer Service, Cisco Certified Network..., Systems Engineering, Microsoft Certified..., Server Management, Management, Windows NT, Microsoft Office, Customer Satisfaction, Security, DNS, Servers, Networking, VPN, Troubleshooting, Technical Support, Cisco Technologies
Education
Liberty University 1990 — 1993
Bachelor of Science, Business/Management Information Systems
Benicia Angel's Home Inc. July 2002 - Present
Crawford & Company December 2000 - December 2002
Harbor UCLA June 1998 - July 1999
Skills
Medicare, Managed Care, EMR, HIPAA, Cpr Certified, Healthcare Information..., Clinical Research, Quality Improvement, ACLS, Disease Management, Case Management, Home Care, Nursing, Patient Safety, Medical Terminology, Utilization Management, Wound Care, Patient Education, BLS, Medication..., IV, Elder Care, Workers Compensation, Medical Records, Healthcare, CPR Certified, Public Speaking
Education
Los Angeles Harbor College 1996 — 1999
Graduate Nurse, Registered Nursing/Registered Nurse/RCFE Administration
Los Angeles Harbor College 1996 — 1999
Registered Nurse, Registered Nursing/Registered Nurse
Assured Neace Lukens January 2008 - Present
Westfield Group/Westfield Insurance May 2006 - January 2008
Crawford & Company October 1999 - May 2006
Crawford & Company April 1989 - October 1999
Skills
Property & Casualty..., Claims Management, Insurance, Casualty, Commercial Insurance, Claim, Workers Compensation, Professional Liability, General Insurance, Legal Liability, Liability, Reinsurance, Commercial Lines, Claim Investigation, Umbrella Insurance, Liability Analysis, Casualty Insurance
Education
Kent State University 1984 — 1988
Bachelor of Arts (B.A.), Economics & Business Mgt.
Specialty Risk Services/Sedgwick, Inc. August 1996 - Present
Crawford & Company October 1988 - August 1996
Skills
Accounting, Claims Management, Workers Compensation, Insurance, Liability, Legal Liability, Claim, Claim Investigation, Team Building, Commercial Insurance, Commercial Lines, Casualty, Professional Liability, Reinsurance, General Insurance, Property & Casualty..., Subrogation, Underwriting, Brokers, Health Insurance, Liability Analysis, Disability Insurance, Litigation Management, Property Damage
Education
David Lipscomb University 1981 — 1986
Bachelor of Science, Marketing - major, Management - minor
Daivid Lipscomb High School
Graycor Services, LLC May 2015 - Present
Smoot Construction September 1998 - May 2015
USF&G April 1997 - September 1998
Crawford & Company January 1991 - March 1997
Aetna November 1988 - January 1991
Skills
Construction Safety, Workers Compensation, Industrial Hygiene, Safety Training, Behavior Based Safety, Accident Investigation, Hazard Analysis, Industrial Safety, Safety Management..., EHS, Hazard Recognition, Construction, HAZWOPER, Fall Protection, Construction Management, Emergency Management, Ergonomics, Occupational Health, Contractors, Inspection, Risk Assessment, Risk Management, Training, OSHA 30-Hour, Workplace Safety, Incident Investigation, Safety Auditing, Safety Engineering, Hazardous Waste..., Hazardous Materials, Asbestos, EPA, Scaffolding, Fire Safety, Process Safety, Process Safety..., Hazardous Materials..., Site Inspections, Hazard Identification, HSE Management Systems, Safety Culture, Pre-construction, OSHA 10, Change Orders, ISO 14001, NFPA, Subcontracting, Environmental Compliance, Safety Compliance, Cranes
Education
Certified Safety Professional 1991 — 1996
Certification, Safety
Kent State University 1981 — 1985
BA, Chemistry
Howland 1979 — 1981
Osseo Area Schools January 2015 - Present
School District of Hillsborough County July 2004 - May 2006
Garden City Public Schools November 2002 - December 2003
Crawford & Company November 1999 - 2002
Queens Treatment Court 1999 - December 1999
Skills
Teaching, Differentiated..., Language Arts, Education, Tutoring, Curriculum Development, Lesson Planning, Elementary Education, Classroom, Classroom Management
Education
LIU Post 2002 — 2004
Master of Science (M.S.), Elementary Education and Teaching
LIU Post 1994 — 1999
Bachelor of Arts (B.A.), Criminal Justice
Ricoh Americas Corporation June 2015 - Present
Morneau Shepell July 2012 - June 2015
Broadspire February 2005 - June 2011
Crawford & Company February 2005 - June 2011
Skills
Process Improvement, Insurance, Call Centers, Vendor Management, Employee Benefits, Customer Service, Claim, Performance Management, Claims Management, Workers Compensation, Business Analysis, Change Management, Training, Health Insurance, Risk Management, Management, Team Building, Team Leadership, Leadership, Underwriting, Recruiting
Education
Liberty University
White Construction Services January 2011 - Present
White-Campbell Construction February 2004 - January 2011
White Contracting Company August 1999 - January 2004
John McEachern Company October 1997 - August 1999
The PRISM Network April 1996 - October 1997
Crawford & Company September 1993 - November 1995
White Contracting Company August 1989 - August 1993
Education
Lander University 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
Axia Strategies December 2013 - Present
Crawford & Company March 2012 - December 2013
Progressive Insurance March 2011 - March 2012
Progressive Insurance October 2010 - March 2011
Progressive Insurance June 2008 - October 2010
Skills
Sales, Insurance Claims, Customer Service, Microsoft Excel, Insurance, Liability, Property & Casualty..., Legal Liability, Claim, Subrogation, Personal Injury, Property Damage, Settlement, Casualty, Claims Management, Negotiation, Cold Calling, Premises Liability..., Claim Investigation, Claims Investigations, Automobile Liability, Liability Analysis, Risk Management, Product Liability
Education
Marquette University 2002 — 2006
Bachelor of Science Degree, Communication
Chaminade-Julienne High School 1998 — 2002
McKesson Information Technology 2011 - Present
McKesson Technology Solutions 2006 - 2010
McKesson Provider Technologies 2000 - 2005
Crawford & Company 1991 - 2000
Skills
SDLC, PMP, Software Project..., Requirements Analysis, Requirements Gathering, Business Analysis, Business Intelligence, Business Process, Process Improvement, CRM, Cross-functional Team..., Business Process..., IT Project Management, Scrum, Change Management
Education
Marquette University 1980 — 1985
TMNA Services, LLC. June 2014 - Present
QBE North America February 2011 - May 2014
Crawford & Company November 2009 - November 2010
AT&T October 2007 - October 2009
AIG Agency Auto July 2007 - September 2007
Omni Insurance Group November 2006 - June 2007
The Hartford October 2000 - November 2006
Skills
Budgets, Architecture Governance, Architecture, SDLC, Requirements Analysis, Business Intelligence, Enterprise Architecture, IT Strategy, Integration, Data Warehousing, Project Portfolio..., PMP, Software Project..., Outsourcing, Requirements Gathering, Agile Methodologies, Vendor Management, Program Management, Business Analysis, Project Management, Process Improvement, Management, Software Documentation, Enterprise Software, Software Development, Cross-functional Team..., Visio, Oracle, SOA, IT Management, Leadership, Testing, Strategy, Solution Architecture, Project Planning, PMO, Business Process..., SharePoint, Information Technology, Consulting, Business Process, Analysis, Change Management, Databases
Education
Keller Graduate School of Management of DeVry University 2001 — 2003
MBA
Kharkov National University 1987 — 1992
MS
Exclusive Risk Advisors, Inc. June 2015 - Present
Cunningham Lindsey February 2014 - March 2015
Cuestion Spirits Company, Inc. 2010 - 2014
Crawford & Company December 2010 - November 2013
Exclusive Golf Company, Inc. 2003 - 2013
Engle Martin & Associates, Inc. January 2001 - October 2010
Engle Martin & Associates, Inc. January 2001 - October 2010
Evolution Networks, Inc. 2000 - 2001
The Alpine Group, Inc. 1997 - 2000
Laing Properties, Inc. 1988 - 1997
Skills
Insurance, Captives, Enterprise Risk..., Insurance Claims, Claims Management, Risk Management, Risk Assessment, Risk Reduction, Alternative Risk, Safety Practices, Environmental Compliance, Construction Processes, Contract Requirements, Excess & Surplus Lines, Restaurant Management, Global Insight, Real Estate Insurance, Hospitality Industry, Brokers, Legal Liability, Commercial Insurance, Claim, Property & Casualty..., Liability, Reinsurance, Professional Liability, Financial Risk, Product Liability, Commercial Lines, Underwriting, Workers Compensation, D&O, Casualty, Litigation Management, Excess, Property Claims, Property Damage, Umbrella Insurance, Inland Marine, General Insurance, Employment Practices..., Accident, Adjustments, Claims Resolution, Health Insurance, Subrogation, Management, Leadership, Liability Analysis, Claim Investigation
Education
Kennesaw State University
Crawford & Company Accounts ReceivableAtlanta Bread Company International, Inc.2005 - 2007
Skills
Financial Analysis, Accounts Receivable, Employee Benefits, Risk Management, Accounting, Credit, Insurance, Access, Finance, Accounts Payable, Financial Reporting
Education
James Madison University 1978 — 1982
Bachelor of Science, Hotel/Restaurant Management
United Fire Group February 2013 - Present
Crawford & Company August 2010 - January 2013
RCA Insurance January 2007 - August 2010
Skills
Property, Liability, Claim
Education
Louisiana State University 1983 — 1988
History
CS STARS April 2011 - Present
Risk Sciences Group, Inc. 2003 - April 2011
Crawford & Company 2000 - 2003
Skills
Requirements Gathering, Requirements Analysis, Data Warehousing, Business Analysis, Process Improvement, SDLC, Integration, Risk Management, SQL, Vendor Management, Microsoft SQL Server, Agile Methodologies, Oracle, Software Project..., Leadership, Business Intelligence, Product Management, Software Implementation, Team Building, Databases, Project Management, Program Management, Full SDLC, Leadership Development
Education
Osmania University 1990 — 1992
M.S, Computer Science
Kakatiya University 1985 — 1989
B.Tech, Electronics & Instrumentation
Stewart Claims Solutions, LLC January 2008 - Present
Crawford & Company September 2013 - April 2014
Spectrum Resolution Services, LLC October 2010 - September 2013
Page Development Company July 2004 - May 2008
Deloitte August 2001 - June 2004
Goodman Gable Gould / AI October 1990 - April 2001
Shore & Azimov June 1989 - October 1990
Liberty Mutual Insurance January 1988 - June 1989
Skills
Claims, Insurance, Accounting, Litigation Support, Mediation, Insurance Claims, Expert Witness, Analysis, Arbitration, Claim, Employee Benefits, Forensic Accounting, Legal Liability, Enterprise Risk..., Fraud, Liability, Leadership, CPA, Product Liability, Claims Management, Dispute, Property & Casualty..., Property Damage
Education
University of Richmond - Robins School of Business 1992 — 1995
MBA, General Business
Kansas State University 1985 — 1987
Bachelor of Science (BS), Accounting
Abraham Lincoln University School of Law
Crawford & Company October 2014 - June 2015
UnitedHealth Group October 2007 - September 2014
Wells Fargo Insurance July 2005 - October 2007
State Farm December 1997 - June 2004
Skills
Insurance, Claim, Databases, Outlook, Process Improvement, Health Insurance, Leadership, Customer Service, Project Management, Microsoft Excel
Education
The College of St. Scholastica 1993 — 1997
BA, Psychology
Keller
Crawford & Company June 2009 - Present
BBDO Atlanta March 2006 - March 2009
Wells Real Estate Funds November 2003 - March 2006
Corporate Reports October 2002 - October 2003
Leslie Advertising (The Bounce Agency) August 1996 - September 2002
Henderson Advertising January 1994 - July 1996
Skills
Creative Direction, Direct Marketing, Art Direction, Direct Mail, Entrepreneurship, Events, Fine Art, Graphic Design, Copywriting, Copy Editing, Marketing Copy, Leadership, Multimedia, New Business Development, Hiring Personnel, PowerPoint, Strategic Planning, Packaging, Pricing, Recruiting, Product Marketing, Outdoor Advertising, Annual Reports, Digital Printing, Screen Printing, Offset Printing, Wide Format Printing, Variable Data Printing, Proofreading, Marketing Automation, Email Marketing, Account Servicing, Web Printing, Trade Shows, Marketing Communications, Business Development, Corporate Branding, Brand Development, Multi-channel Marketing, B2B Marketing, Lead Generation, B2B
Education
Kansas State University 1979 — 1983
BA French/BS in Agriculture
P&G November 1997 - Present
Crawford & Company April 1988 - June 1996
Skills
Leadership, Marketing, Microsoft Excel, Project Management, Microsoft Office, Team Building, Business Strategy, Microsoft Word, Team Leadership, Management, Purchasing, Forecasting, Supply Chain Management, Product Development, Consumer Products, Strategic Sourcing, Supply Management, FMCG, Supply Chain, Cross-functional Team...
Education
Mansfield University of Pennsylvania 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Crawford & Company July 2009 - June 2015
Comteq Inc. 2008 - 2009
BMO Harris Bank January 2007 - September 2008
Comteq Inc. February 1996 - January 2007
AT&T Global Services February 1994 - December 1995
NCR 1986 - 1994
NCR Corporation 1980 - 1986
Education
Lewis University
Concentration Certificate, Masters in Leadership Studies
Western Illinois University
BA
Bone Safety Signs October 2013 - Present
ALS Van Line Services, Inc. July 2012 - February 2013
Smith & Carson November 2001 - May 2011
Self Employed 1999 - 2001
Crawford & Company 1997 - 1999
Legent Corporation 1989 - 1996
Multiple Companies January 1984 - July 1989
Citizens & Southern Bank 1981 - 1984
U. S. Air Force 1974 - 1981
Skills
Litigation Support, Data Center, Information Security, Due Diligence, Strategic Planning, Budgets, Management, Contract Negotiation, Telecommunications, ERP
Education
Phillips University 1979 — 1981
MBA, Finance, Management
Lehigh University - College of Business and Economics 1969 — 1973
BS, Accounting, Computer Science
Crawford & Company March 2002 - Present
CalEast Company February 1985 - April 1988
Skills
Claim, Liability, Casualty, Subrogation, Insurance, Legal Liability, Claim Investigation, Claims Management, Commercial Lines, Property & Casualty..., Property Damage, Adjustments, Litigation Management, Claims Resolution
Education
Kennesaw State University
Business/Accounting
J.S.Fearnley April 2010 - Present
Bridges Automotive Group October 2004 - May 2008
Crawford & Company 2000 - 2004
Skills
Claim, Strategic Planning, Liability, Team Building, Property & Casualty..., Sales Management, Negotiation, New Business Development, Insurance, Claims Management, Account Management, Customer Service, Workers Compensation, Business Planning, Process Improvement, Commercial Lines, General Insurance, Marketing, Risk Management, Legal Liability, Pricing, Sales, Commercial Insurance, Casualty, Retail, Leadership, Customer Satisfaction, Automobile, Customer Retention, Professional Liability, Operations Management, P&L Management, Management, Purchasing
Education
Jacksonville University 1967 — 1971
b.a, Marketing
The Coca-Cola Company April 2012 - Present
Crawford & Company January 2003 - March 2012
Southwest Gas Corporation February 2001 - February 2003
Menlo Worldwide March 1999 - January 2001
American Express 1998 - 1999
BRUNO'S SUPERMARKETS 1996 - 1998
Skills
Storage Area Networks, Unix, Disaster Recovery, VMware, SAN, Storage, Cloud Computing, Cisco Technologies, Brocade, Enterprise Storage..., SAN Fabric, Data replication and DR, WMware Administartion, Data Encryption, Unix / Windows..., Windows, AIX
Education
Osmania University, India 1979 — 1983
Bachelor of Engineering, Electronics & Communication
Kendriya Vidyalaya 1977 — 1979
Incom April 2014 - Present
Nestlé Health Science - Pamlab Inc. March 2012 - Present
E2E Systems Development, LLC October 2011 - March 2012
SMARTBIM, LLC August 2010 - April 2011
Crawford & Company 2009 - 2010
Warranty Corporation of America September 1998 - April 2009
Skills
QuickBooks, General Ledger, Peachtree, Microsoft Excel, Microsoft Dynamics SL, Accounting, Crystal Reports, Microsoft Dynamics, Great Plains Software, FRx Report Designer, NetSuite, Microsoft Office, Microsoft SQL Server, Quicken, Microsoft Word, Paralegals, Cognos, Financial Statements, Variance Analysis, Expense Budget..., Account Reconciliation, Accounts Payable, Accounts Receivable, Payroll, Cash Management, Human Resources, Software Implementation
Education
Loyola University New Orleans 1983 — 1983
N/A, Accounting, 4.0
Nichols State University 1977 — 1977
N/A, Accounting, 3.8
Soule' Business College 1974 — 1976
Associates Degree, Business Administration and Management, General, 3.5
National Center for Paralegal Training, Atlanta, GA 1993 — 1995
Paralegal Certificate, Litigation, 3.7
Crawford & Company January 2011 - Present
Abbott Laboratories December 2009 - November 2010
ABN AMRO BANK October 2004 - November 2008
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
MBA, Business Administration
Crawford & Company March 2009 - Present
Grainger Industrial Supplies January 2005 - February 2008
Skills
Sales, Training, Project Management, Technical Writing, Process Improvement, Program Management, Leadership, Sales Process, Customer Service, New Business Development, B2B, Operations Management, Change Management, Business Analysis, Sales Management, Team Building, Troubleshooting, Cross-functional Team..., Strategy, Microsoft Excel, E-commerce, Project Planning, Customer Satisfaction, Team Leadership, Vendor Management, Business Process, Strategic Planning, Microsoft Office, PowerPoint, Analytics, Visio, Access, Business Intelligence, Call Centers, Forecasting, Analysis, Account Management, SDLC, Management, Performance Management, Insurance, Budgets, Customer Retention, Dashboard
Education
Kennesaw State University
Miami Dade Community College
Some college
Engle Martin & Associates October 2014 - Present
Crawford & Company July 2012 - October 2014
Crawford & Company July 2010 - July 2012
Crawford & Company June 2007 - July 2010
Crawford & Company April 2005 - June 2007
Crawford & Company September 2002 - 2005
Crawford & Company December 1995 - September 2002
U.S. Coast Guard August 1991 - August 1999
Skills
Executive Level Selling, Consultative Selling, New Business Development, Presenter, Sales Management, Operations Management, Team Leadership, Customer Service, Problem Solving, Account Management, Salesforce.com, Key Account Management, Leadership, Claims Management, Captives, Management, TPA, Sales, Critical Thinking, Claim, Selling, Training, Property & Casualty..., Lead Generation, Business Development, Team Building, Insurance, CRM, Customer Retention, Liability, Reinsurance, Marketing, General Insurance, Commercial Insurance, Commercial Lines, Brokers, Casualty, Underwriting, Legal Liability, Litigation Management, Professional Liability, Contract Negotiation, Workers Compensation, D&O, SaaS, Claim Investigation, Program Management, Risk Management, Executive Management, Employment Practices...
Education
Kutztown University of Pennsylvania
BS, Criminal Justice
Nationwide Insurance June 2004 - Present
Colonial Bank 2002 - 2004
The Merrill Group 2001 - 2002
Crawford & Company 2000 - 2001
GEICO 1998 - 2000
Transport/Leader Insurance 1996 - 1998
Kentucky State Police & Ft. Lauderdale Police September 1977 - October 1996
Skills
Workers Compensation, Injury, Private Investigations, Liability, Claims Management, Subrogation, Casualty, Claim, Property & Casualty..., Investigation, Enforcement, Claim Investigation, General Insurance, Professional Liability, Insurance, Commercial Insurance, Accident, Property Damage, Background Checks, Litigation Management, Criminal Investigations, Fraud, Liability Analysis, Claims Handling, Legal Liability, Underwriting, Commercial Lines, Claims Resolution, Health Insurance, Property Claims, Internal Investigations, Disability Insurance, Fraud Detection, Adjustments, Inland Marine, Asset Protection, Life Insurance, Term Life Insurance, Homeowners, Umbrella Insurance, Protection, Insurance Law, Brokers, CPCU, Excess, Surveillance, Employment Practices..., Reinsurance, Interrogation, Risk Assessment
Education
Lynn University
Bachelor's, Business
SERVPRO of East Boston, Chelsea & Charlestown August 2011 - Present
Indepedent Claims Service, Inc. August 2009 - October 2010
Crawford & Company May 2002 - August 2009
Skills
Mold Remediation, Water Damage, Property Damage, Subrogation, Xactimate, Claim, Liability, Claims Management, Casualty, Workers Compensation, Restoration, Account Management, Property, Budgets, Marketing, Claim Investigation, Property
Education
Marist College 1992 — 1996
B.A.
Lyon Real Estate 2015 - Present
The Jackson Laboratory 2014 - 2015
SBM Management Services, LP November 2013 - November 2014
SBM Management Services, LP September 2012 - November 2013
Smile Business Products 2010 - 2012
Crawford & Company September 2007 - December 2008
SureWest Communications April 2006 - September 2007
Skills
Tax, Accounting, Tax Preparation, QuickBooks, Auditing, General Ledger, Accounts Payable, Account Reconciliation, Accounts Receivable, Forecasting, Finance, Financial Reporting, Customer Service, Contract Negotiation
Education
Kaplan University 2007 — 2010
Bachelor of Science, Accounting
Kaplan University 2007 — 2010
Bachelor's Degree, Business Administration
Crawford & Company
Skills
Coaching, Insurance, Leadership
Education
Lincoln University
Travelers 2013 - Present
Travelers 2001 - 2013
Travelers 1994 - 2001
Sedgwick 1993 - 1994
Crawford & Company 1990 - 1993
Skills
Casualty, Loss Prevention, Commercial Lines, Risk Management, Property & Casualty..., Workers Compensation, Commercial Insurance, Change Management, Accident Investigation, Recruiting, Budgets, Insurance, Legal Liability, Professional Liability, Risk Assessment, Claim, Underwriting, Accident, Claims Management, Inland Marine, Reinsurance, Liability
Education
Keene State College 1986 — 1990
BS, Management/Occ Safety
C&G Construction of Louisiana Inc January 2000 - Present
Crawford & Company January 1971 - September 1996
Skills
Insurance, Contract Negotiation, Appraisals, umpire, Claims Management, Commercial Insurance, Customer Satisfaction, Account Management, Customer Service, Team Building, Employee Relations, Process Improvement, Training, Licensed State..., Commercial Litigation, Employee Benefits, Strategic Planning, Litigation
Education
University of Louisiana at Monroe 1971 — 1973
Bachelor of Arts (BA)
Louisiana State University 1965 — 1971
Crawford & Company March 1999 - Present
Crawford & Company March 1999 - Present
GAB Robins September 1981 - March 1999
Skills
Claim, Property Damage, Liability, Property & Casualty..., Insurance, Claims Management, Catastrophe, Subrogation, Legal Liability, Casualty, Commercial Lines, Claim Investigation, Adjustments, Commercial Insurance, Property Claims, Litigation Management, Professional Liability, General Insurance, Casualty Insurance
Education
Jacksonville State University 1970 — 1975
BS, Accounting
Crawford & Company January 2015 - Present
National Express Corp October 2005 - March 2013
Storage USA/ GE March 2004 - September 2005
Skills
Transportation, Operations Management, Fleet Management, Process Improvement, Logistics, Change Management, Team Building, Claims Management, Budgets, Customer Service, Trucking, Management, Risk Management, Litigation Management, Performance Management, Strategic Planning, Claim, Project Management, Leadership, Contract Management, Safety Management...
Education
McMaster University 1981 — 1984
Bachelor's degree, History
McMaster University 1981 — 1984
Bachelor's degree, History
Zurich Insurance July 2000 - Present
Zurich Insurance 2000 - 2010
Hanover Insurance 1994 - 2000
Crawford & Company 1994 - 2000
Education
Long Island University 1998 — 2000
MBA, Business
St. Joseph's College 1990 — 1993
BA, Psychology
McKeon & Associates Adjusting Company 2009 - Present
McLarens Canada 2000 - 2009
Eagle 2002 - 2008
Crawford & Company 1998 - 2000
Adjusters Canada 1995 - 1998
G W Cleary & Associates 1988 - 1995
Morden & Helwig 1985 - 1988
Skills
General Liability, Property & Casualty..., Claims, Liability, Commercial Lines, Insurance Claims, Adjusting, Property Damage, Casualty, Legal Liability, Claim
Education
Insurance Institute of Canada 1985 — 1987
C.I.P., Claims
Université de Nice Sophia Antipolis 1984 — 1985
C.D.A., History, Business
McMaster University 1980 — 1984
B.A., Economics, Political Science
American Family Insurance March 2013 - Present
Wells Fargo 2013 - 2014
BrightClaim Inc November 2012 - February 2013
Crawford & Company January 2010 - August 2012
Crawford & Company January 2000 - December 2009
Mallegan Healthcare Services January 1998 - January 1999
Healthcare Interchange January 1997 - December 1997
St. Louis Children’s Hospital, St. Louis, MO January 1990 - December 1996
Skills
Risk Management, Process Improvement, Team Building, Claims Management, PowerPoint, Insurance, Property & Casualty..., Claim, Underwriting, Commercial Insurance, Customer Service, Leadership, Casualty, Employee Benefits, Legal Liability, Project Management, Health Insurance, Operations Management, Liability, Vendor Management, Outlook, Sales Management, General Insurance, Strategic Planning, Program Management, Call Centers, Analysis, Training, Reinsurance, Policy, Account Management, Management, Claim Investigation, Coaching, Access, Negotiation, Software Documentation, Change Management, Casualty Insurance
Education
Lindenwood University 1996 — 1998
Master of Business Administration (MBA), Health/Health Care Administration/Management
Lindenwood University 1994 — 1996
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Arete Consulting LLC August 2013 - Present
Professional Rehabilitative Options, Inc March 2012 - August 2013
Independent Contractor (Self Employed) 2011 - 2012
Plaza Machine Tool Company 2005 - 2012
AseraCare Hospice 2010 - 2011
Independent Contractor (Self Employed) 2001 - 2010
Integrated Care Management 1999 - 2001
CorVel Corporation 1997 - 1999
Crawford & Company 1997 - 1997
HouseCall Home HealthCare 1996 - 1997
Skills
Workers Compensation, Management Consulting, Healthcare Consulting, Risk Management, Team Management, Occupational Health, Utilization Management, Case Management, Medical Liaison, Quality Auditing, Quality Management, Quality Of Care, Long Term Care, Home Care, Discharge Planning, Treatment Planning, Team Building, Business Management, Compliance, Strategic Planning, Patient Education, Cost Containment, Healthcare Management, Managed Care, Orthopedics, Patient Safety, Elder Care, Disease Management, Supervisory Skills, Mentoring, Hospice, Rehabilitation, Staff Development, Nursing Education, Board of Director..., Executive Management, Strategic Human..., Legal Nurse Consulting, Operations Management, Managing Start-ups, Program Management, Problem Solving, Insurance, Patient Advocacy, Orthopedic, Healthcare Industry, Case Managment, Licensed Life & Health..., Business Strategy, Fundraising
Education
Jackson State Community College 1992 — 1994
ASN, Registered Nursing/Registered Nurse
Lambuth University 1989 — 1991
Interior Design & Fashion Merchandising
The University of Memphis 1987 — 1989
Business Administration, Management and Operations
Old Hickory Academy, Jackson TN
University School of Jackson (USJ), College/University Preparatory and Advanced High School/Secondary Diploma Program
Registered Nurse
Contract general adjuster April 2011 - Present
Central Adjustment Company August 2008 - April 2010
GAB Robins February 2005 - July 2008
Crawford & Company October 1999 - February 2005
USF&G Insurance July 1992 - October 1999
Gay and Taylor July 1989 - July 1992
GAB Robins August 1985 - July 1989
Skills
Litigation Management, Property Claims, Inland Marine, Xactimate, Mediation, Contract Negotiation, Loss Mitigation, Claim Investigation, Claims Resolution, Commercial Lines, Casualty, Property, Property Damage, Claim, Commercial Insurance, Claims Management, Liability, Claims Handling, Large Loss, Loss Adjusting, Indemnity, Insurance Adjusting, Business Interruption, Flood, Adjusters, Fraud, Excess, Insurance
Education
Jacksonville State University 1976 — 1981
Bachelor of Science, Marketing
Kennesaw State University August 2015 - Present
Southern Polytechnic State University August 2014 - Present
Ultimate Software September 2014 - January 2015
Morris Photography 2011 - October 2014
Riskonnect, Inc. July 2013 - February 2014
Technical Associates June 2010 - July 2013
Cobb County Schools August 2009 - June 2010
L&T Health & Fitness January 2009 - April 2009
Crawford & Company September 2008 - December 2008
Kennesaw State University August 2007 - September 2008
Skills
Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Adobe Acrobat, Microsoft Word, Training, Photoshop, Recruiting, Salesforce.com, Adobe Creative Suite, Management, Illustrator, Event Planning, Human Resources, Customer Service, Public Speaking, Time Management, Project Planning, Project Management, Employee Relations, Notary Public, InDesign
Education
Kennesaw State University 2014 — 2016
Bachelor's Degree, New Media Arts, 3.91/4.0
Kennesaw State University 2006 — 2009
Bachelor of Science, Exercise and Health Science, 3.2/4.0 GPA
Wheeler 1998 — 2002
Dual-seal Diploma: College Prep/Tech
Broadspire, A Crawford Company July 2013 - Present
Bartech Group February 2015 - May 2015
Broadspire April 2013 - July 2013
Argonaut Group July 2011 - February 2012
Gallagher Bassett June 2008 - March 2010
Zurich Insurance January 2008 - April 2008
Crawford & Company March 1998 - February 2001
Skills
Claims, Customer Service, Microsoft Office, Compliance, Workers Compensation, Negotiation, Insurance, Claims Management, Claim, Subrogation, Team Building, Risk Management, Commercial Insurance, Legal Liability, Underwriting, Employee Relations, Litigation Management, Property & Casualty..., Budgets, Workers' Compensation..., Training, Recruiting, Coaching, Casualty, Performance Management, Liability, Employee Benefits, Claim Investigation, Claims Resolution, Commercial Lines, Excess, General Insurance
Education
Kaplan University 2007 — 2013
Business Administration
Aquinas Dominican High School 1971 — 1975
High School, College Preparatory
U.S. Bank October 2013 - April 2015
Federal Reserve Bank of St. Louis January 2012 - April 2013
Federal Reserve Bank of St. Louis May 2005 - January 2012
Auto Club Inter-Insurance Exchange / AAA Insurance April 1996 - May 2005
Auto Club Inter-Insurance Exchange April 1996 - May 2005
Crawford & Company August 1995 - April 1996
Metropolitan Property & Casualty August 1993 - June 1995
Skills
PowerPoint, Financial Analysis, Microsoft Office, Microsoft Excel, Research, Customer Service, Project Management, Banking, Microsoft Word, Customer Satisfaction, Data Analysis, Analysis, Negotiation, Management, Financial Reporting, Finance, Process Improvement, Risk Management, Access, Business Analysis, Insurance, Software Documentation, Internal Controls, Auditing, Financial Risk, Credit Risk, SQL, Internal Audit, Property, Technical Writing, Editing, Risk Assessment, Financial Modeling, Economics, Credit, Credit Analysis, Loans, Financial Accounting, Leadership Development, Commercial Banking, Staff Development, Statistics, Microsoft SQL Server, Accounting, Leadership, Visio, Forecasting, Budgets, Training, Time Management
Education
Missouri Baptist University 2007 — 2009
MBA
Missouri Baptist College 1991 — 1993
BS
Liberty University 1988 — 1991
M J Margolies April 2012 - Present
Crawford & Company October 2006 - April 2012
Mitsui Sumitomo Insurance Group May 2002 - August 2006
Fireman's Fund Insurance Company July 1998 - May 2002
Chubb & Son, Inc. December 1985 - July 1998
Skills
Claims Management, Inland Marine, Claim, Subrogation, Liability, Casualty, Maritime Law, Insurance, Marine Insurance, Freight, Maritime, Risk Assessment, Negotiation, Product Liability, Dispute Resolution, Investigation, Property & Casualty..., Reinsurance, Insurance Law, Mediation, Claims Handling, Legal Liability, Litigation Management, Commercial Insurance, Underwriting, Brokers, Claim Investigation, Commercial Lines, General Insurance, Property Damage, Professional Liability, Workers Compensation, Liability Analysis, Adjustments, Excess, Cargo Insurance, Claims Resolution, Expert Witness, Loss Adjusting, Umbrella Insurance, D&O, Ocean, Ports, Casualty Insurance, Risk Management, Transportation, Management
Education
Long Island University, Brooklyn Campus
The College of Insurance
Marine Transportation
Missouri Employers Mutual May 2015 - Present
Missouri Employers Mutual October 2004 - Present
Missouri Employers Mutual December 1996 - October 2004
Crawford & Company 1993 - 1996
Skills
Microsoft Office, Organizational..., Risk Management, Performance Management, Performance Appraisal, Workers Compensation, Exceptional Listener, Customer Satisfaction, Accident Investigation, Strategic Thinking, Analytical Skills, Teamwork, Management, Exceptionally well..., Training, Casualty, Insurance, Claims Management, Claim, Budgets, Strategic Planning, Employee Benefits, Subrogation
Education
Lindenwood University 2012 — 2013
Master of Science in Administration (M.S.A.), Management
Lindenwood University 2000 — 2002
Bachelor's, Business Administration
Williams Scotsman May 2013 - Present
Key Risk Management Services December 2007 - May 2013
Sedgwick 2005 - November 2007
Sedgwick 2004 - 2005
Sedgwick August 2003 - 2004
Crawford & Company 2000 - 2003
EBI/Royal & Sun Alliance 1999 - 2000
Johns Eastern Company 1996 - 1997
Skills
Insurance, Customer Relations, Account Management, Workers Compensation, Risk Management, Customer Service, Microsoft Office, Problem Solving, Excel, Data Analysis, Word, Analysis, PowerPoint, Access, Supervisory Skills, Vendor Management, Statistics, Microsoft Excel, Legal Liability, Underwriting, Management, Claims Management, Workers' Compensation..., Liability, Property & Casualty..., Commercial Insurance, Subrogation
Education
Loyola College in Maryland 2001 — 2004
MBA, Management Information Systems, General
University of Maryland College Park 1988 — 1993
BA, Criminology & Criminal Justice
University of Maryland College Park 1988 — 1993
BA, Government & Politics
Marykay Beauty Consultant January 2009 - Present
Bank of America January 2012 - December 2012
Crawford & Company November 2010 - January 2011
SunTrust Bank May 2010 - November 2010
JPMorgan Chase & Co. February 2008 - March 2010
Skills
Call Center, Customer Service, Invoicing, Customer Satisfaction, Leadership, Microsoft Excel, Call Centers, Microsoft Office, Sales, Credit, Project Management, Banking, Risk Management, Management, Analysis, Business Analysis, Team Building, Microsoft Word, Time Management, Team Leadership, Teamwork
Education
Kennesaw State University 2013 — 2017
Kennesaw State University 2010 — 2015
Accounting & Finance
Federal Polytechnic, Offa Kwara State, Nigeria
National Diploma, Banking and Finance
Garrick Memorial High School
WAEC, Science
Prostate Cancer Canada May 2015 - Present
Prostate Cancer Canada September 2014 - May 2015
The Hospital for Sick Children September 2014 - December 2014
PPFD Ltd. August 2014 - September 2014
PPFD August 2006 - July 2014
Eggett Tax Services February 2012 - May 2014
The Hospital for Sick Children January 2014 - April 2014
Provincial Beverages of Canada May 2013 - September 2013
Delawana Inn Spa & Conference Resort May 2010 - September 2010
Crawford & Company 2010 - 2010
Skills
Customer Service, Leadership, French, Microsoft Office, Hospitality, English, Team Leadership, Social Media Marketing, Spanish
Education
Loyalist College 2014 — 2014
Medical Terminology Certificate
Conestoga College 2013 — 2013
Accounting Basics
Wilfrid Laurier University 2007 — 2012
Honours BA, French Language and Literature
Sinclair Secondary School
Broadspire, a Crawford Company April 2007 - Present
Crawford & Company October 2004 - June 2006
McLarens Toplis March 1998 - November 1999
CNA Insurance April 1996 - March 1998
Crawford & Company June 1994 - March 1996
Crawford & Company June 1992 - June 1994
Crawford & Company October 1989 - June 1992
Skills
Casualty Insurance, Claim, Claim Investigation, Insurance, Legal Liability, Liability, Litigation Management, Workers Compensation, Risk Management, General Insurance
Education
Iowa State University 1982 — 1986
BA, Journalism
Capital Institutional Services, Inc. (CAPIS) March 2015 - Present
Wells Fargo April 2014 - October 2014
Xpanxion May 2013 - March 2014
Crawford & Company May 2013 - December 2013
Wells Fargo October 2011 - March 2013
Skills
PowerPoint, SQL, Business Analysis, Visio, Lotus Notes, Software Development, Agile Methodologies, SDLC, ESB, Requirements Gathering, Experienced Business..., EDI, Software Quality..., Test Planning, Test Cases, Microsoft Word, Outlook, Project Management, Microsoft Excel, Microsoft Office, Access, Loan Servicing, Software Documentation
Education
Iowa State University - College of Business 2007 — 2011
B.S., Management Information Systems
Strategic Case Management September 1994 - Present
Crawford & Company June 1991 - January 1994
Skills
Expert Witness, Employee Training, sales, Workers Compensation, Vocational..., Rehabilitation..., Medical Case Management, Return to Work Programs, Healthcare Consulting
Education
Southeastern Louisiana University 1989 — 1991
Master of Education (MEd), Vocational Rehabilitation Counseling/Counselor
Louisiana State University 1981 — 1985
Bachelor of Education (BEd), Business Education
Shields Health Care Group July 2003 - Present
MetroWest Medical Center July 1993 - June 2003
Brigham and Women's Hospital June 1991 - July 1993
Dana Farber Cancer Institute May 1990 - June 1991
Medical Center Hospital of Vermont November 1983 - May 1989
Crawford & Company March 1986 - February 1988
Dartmouth Hitchcock Medical Center July 1981 - October 1983
Education
Cheshire Hospital School of Nursing 1978 — 1981
Diploma in Nursing, Registered Nursing/Registered Nurse
Keene State College 1978 — 1981
Nursing Education
Marriott International July 2014 - Present
Golfsmith March 2012 - Present
Jamerica Athletic Club January 2010 - January 2013
Crawford & Company December 2005 - July 2010
Crawford &Company December 2005 - July 2010
Geico Insurance Company February 2002 - February 2005
Wal-Mart January 2001 - January 2002
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Liability, Claim, Underwriting, Legal Liability, Health Insurance, Commercial Lines, Umbrella Insurance, Claims Management, Professional Liability, Workers Compensation
Education
Long Island University 1976 — 1979
BA, Criminal Justice and Corrections
Crawford & Company December 1989 - Present
Stull Claim Service October 1986 - December 1989
Education
Lewis University 1975 — 1979
Business
Crawford & Company March 2011 - Present
Crawford & Company March 2008 - December 2010
Crawford & Company January 2007 - March 2008
Education
McMaster University 2002 — 2006
Bachelors Degree, Social Sciences
Crawford & Company September 2012 - Present
Crawford & Company July 2007 - September 2012
Atlanta Bread Company 2007 - 2008
Skills
Excel, Word, Customer Service, Accounts Receivable, Billing, Lotus Notes, AS400, Data Entry, Payroll, Teamwork, Invoicing, Microsoft Word, Microsoft Excel, Credit, Account Reconciliation, Insurance, Accounts Payable, Software Documentation, Spreadsheets, Access, Outlook, Analysis, General Ledger, Finance, Accounting
Education
James Madison University
Bachelor of Science (BS), Hotel/Restaurant Management, Cum Laude
Crawford & Company August 2006 - Present
Skills
Subrogation, Product Liability, Business Interruption, Insurance Adjusting
Education
Louisiana State University 1987 — 1991
Bachelor of Arts, Criminal Justice
Saint Elizabeth Health Care April 2010 - Present
Saint Elizabeth Health Care March 2007 - Present
Crawford & Company October 1994 - February 2007
Education
Laurentian University/Université Laurentienne 2005 — 2010
BScN, Nursing
Lambton College 1988 — 1991
Diploma, Nursing
Crawford & Company Case Manager SupervisotInterCare Medical Management Inc.January 2004 - March 2011
Skills
Healthcare, Customer Service, Insurance, Public Speaking, Hospitals, Process Improvement, Nursing, Risk Management, Clinical Research, Healthcare Information...
Education
Marymount University
Bachelor of Science (B.S.), Nursing Administration
Hayes Chrysler 1989 - Present
Crawford & Company 1988 - 1989
Whiten Dodge 1982 - 1985
White Stores, Inc 1978 - 1981
Education
Gainesville State College 1977 — 1978
Bachelor of Business Administration (B.B.A.), Management
Liberty University
Crawford & Company 2008 - Present
SP Richards Company 2005 - 2008
Alere, Inc. ( Formally Matria Healthcare) 2003 - 2005
Skills
Account Reconciliation, Accounts Receivable, General Ledger, Sales & Use Tax, Sales & Use Tax..., US GAAP, HIPAA, Revenue Recognition, Revenue Analysis, Expense Allocation, Intercompany..., Intercompany Accounts, Foreign Currency..., Foreign Currency..., Property Tax
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (MBA), Accounting, 3.82
Kennesaw State University - Michael J. Coles College of Business 2005 — 2007
Bachelor of Business Administration (BBA), Accounting
Kennesaw State University - Michael J. Coles College of Business 1999 — 2001
Bachelor of Business Administration (BBA), Finance, General
Crawford & Company June 2004 - Present
Fort Myers, FL January 2004 - Present
Skills
Insurance, Traumatic injuries, Case Management Services, Care Manager, Triage/Hospital..., Claim, Health Insurance, Workers Compensation, Public Speaking, Healthcare
Education
Marymount University
BSN, Nursing Health Care Administration
Broadspire October 1997 - Present
Crawford & Company October 1997 - August 2004
Education
Kennesaw State University 1985 — 1989
Bachelor of Business Administration (B.B.A.)
IPC The Hospitalist Company, Inc. January 2001 - Present
Gentiva Health Services December 1996 - January 2001
Crawford & Company November 1992 - November 1996
Skills
Marketing, Relationship Management, Building Relationships, Physician Relations, Operations Management, Organizational..., communicate..., Healthcare, Leadership, Healthcare Management, Physicians, Hospitals
Education
Loma Linda University
Bachelor's of Science, Registered Nursing/Registered Nurse
Capol LLC October 2013 - Present
Crawford & Company February 2011 - September 2013
HQ/Regus June 2003 - January 2011
Skills
Administrative..., Lotus Notes, Spreadsheets, Office Management, Data Entry, Outlook, Calendaring, Confidentiality, Office Administration, Insurance, Invoicing, Fax, Expenses, Office Equipment, Administrative..., Customer Service
Education
MacCormac College 2000 — 2002
Associate's degree, Paralegal
Crawford & Company February 2010 - Present
CorVel Corporation March 1997 - May 2004
Skills
Insurance
Education
Marymount University
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
San Andres School of Medicine
Birdville Education Foundation August 2009 - Present
Timberline Elementary School November 2007 - May 2008
Crawford & Company October 2002 - November 2007
Valley View Elementary School August 2000 - June 2002
Snowden and Associates March 1998 - March 1999
American Red Cross October 1995 - July 1997
University of Texas at Brownsville May 1989 - July 1995
US Navy December 1982 - December 1986
Skills
Elementary Education, Curriculum Development
Education
The University of Texas-Pan American 2012 — 2015
Masters of Bilingual Education, Bilingual and Multilingual Education
The University of Texas at Arlington 2007 — 2009
Bachelor of Arts (B.A.), Bilingual and Multilingual Education
Joliet Junior College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Crawford & Company March 2012 - Present
Crawford & Company 2007 - 2011
Education
McMaster University 2002 — 2006
Bachelor's degree, Social Sciences
Crawford & Company 2008 - 2013
The City of Los Angeles March 2003 - July 2008
Skills
Workers Compensation, Case Managment, ICD-10, Microsoft Word, Microsoft Excel, PowerPoint
Education
Los Angeles Southwest College 1972 — 1974
Associate of Science (AS), Registered Nursing/Registered Nurse
Home DispatcherITN2010 - 2013
Presbyterian Villages 2004 - 2008
Child Evangelism Fellowship, Inc. 2003 - 2004
Canandaigua Community Church 2000 - 2003
Custard Insurance Adjusters 1987 - 1992
Custard Insurance Adjusters 1983 - 1987
Maryland Casualty Company 1983 - 1985
Allstate 1971 - 1983
Crawford & Company 1965 - 1971
Crawford & Company 1961 - 1965
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, Research, Sales, Customer Service, Training, Public Speaking, Public Relations, Teaching, Team Building, Coaching, Insurance, Social Networking, PowerPoint, Event Planning, Volunteer Management, Creative Writing, Windows XP, Youth Ministry
Education
Moody Theology Seminary (formerly Michigan Theology) 2015 — 2019
Master's Degree, Christian Education
Baptist Bible College and Seminary 2003 — 2011
Doctor of Ministry, Ministry, 3.94
Kentucky Wesleyan College 1953 — 1957
Bachelor of Arts (B.A.), History and Political Science
AstraZeneca August 2014 - Present
Regions Financial Corporation October 2013 - August 2014
Crawford & Company October 2012 - October 2013
Education
Kennesaw State University 2008 — 2010
Bachelor of Science (B.S.), Health and Physical Education/Fitness
Crawford & Company 2007 - 2012
Crawford & Company 1998 - 2007
DP Enterprises, LLC 1993 - 1998
Skills
Telecommunications, Business Analysis, Disaster Recovery, Requirements Analysis, Troubleshooting, Vendor Management, Networking, CCNA
Education
Kennesaw State University - Michael J. Coles College of Business
Bachelor of Business Administration (B.B.A.), Information Systems, Cum Laude
McKesson Corporation March 2011 - September 2014
McKesson Corporation December 2004 - March 2011
McKesson Corporation June 1999 - December 2004
Crawford & Company April 1998 - June 1999
Crawford & Company February 1993 - April 1998
Skills
Bronze Certified on...
Education
Kennesaw State University - Michael J. Coles College of Business 1997 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Blackmon Mooring February 2014 - Present
Keller Williams Realty, Inc.,dba Caskey Realty October 2012 - February 2014
Crawford & Company June 1989 - October 2012
Education
Lamar University