Defender Direct
Industry: Company
DescriptionHeadquarters: Indianapolis, Indiana, United States Founded: 1998 Subsidiaries: Williams Comfort Air, Inc., Jarboes, Inc., True Home, The Service Pros, Thomas & Galbraith Heating and Cooling, Inc.
Defender Direct List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Defender Direct. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Defender Direct Salaries. You can even request information on how much does Defender Direct pay if you want to. Learn about salaries, pros and cons of working for Defender Direct directly from the past employees.
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Defender Direct Employees
DeMaria Farm June 2014 - Present
Complete Office Supply July 2014 - August 2015
Defender Direct July 2013 - April 2014
Defender Direct September 2008 - July 2013
AT&T April 1996 - May 2008
Skills
Call Center, Leadership Development, Performance Management, Sales Management, Sales Support, Call Centers, Telecommunications, Coaching, Sales Operations, Account Management, Leadership, Sales, Customer Satisfaction, Management, Customer Experience, Customer Retention, Team Building, Sales Process, Operations Management, Team Leadership, Strategic Leadership
Education
Indiana Tech 2010 — 2014
BS, Organizational Leadership
Troy State University 1982 — 1984
Business
Butler University 2014 — 2014
Certificate Of Business Fundamentals, Business Fundamentals
John Wiley and Sons February 2014 - Present
DEFENDER Direct September 2013 - February 2014
Defender Direct December 2012 - September 2013
Defender Direct August 2012 - December 2012
Defender Direct July 2011 - August 2012
Kevin Kennedy Associates Inc. July 2009 - June 2011
Kevin Kennedy Associates Inc. January 2009 - July 2009
Butler University September 2008 - December 2008
O'Reilly Raceway Park May 2008 - September 2008
Butler University 2007 - 2007
Skills
Digital Marketing, SEO, Web Analytics, Content Strategy, Direct Marketing, Web Project Management, Google Analytics, Project Management, Advertising, Integrated Marketing, Blogging, Direct Mail, Strategy, SEM, Google Adwords, Media Buying, Web Marketing, Email Marketing, Online Strategy, Marketing Strategy, Account Management, Online Marketing, Local Search, Website Development, Facebook, Marketing, Interactive Marketing, Domain Management, PPC, Integrated Media, ROP, Shared Mail, Offer Strategy, Print Media, Web Content Management, Mobile Marketing, Trade Shows, Customer Acquisition, Digital Strategy, Media Planning, Google Webmaster Tools, Inbound Marketing, Negotiation, Leadership, ExactTarget, Social Media Marketing, Online Advertising, Social Media
Education
Saint Louis University, Madrid Campus 2007 — 2007
Coursework, Business, Spanish
Butler University
BA, Business & Spanish
Roche Diagnostics August 2015 - Present
Roche May 2015 - August 2015
Butler University Health & Recreation Complex May 2014 - May 2015
Butler University Internship & Career Services August 2013 - May 2015
CHAARG LLC July 2014 - April 2015
National Trade Supply September 2014 - December 2014
DEFENDER Direct May 2014 - August 2014
DEFENDER Direct May 2013 - August 2013
Terre Haute Rex Baseball Team May 2012 - August 2012
Skills
Marketing, Digital Marketing, Leadership, Social Media, Social Networking, Public Speaking, iMovie, PowerPoint, Microsoft Excel, Microsoft Office, Facebook, Event Planning, Microsoft Word, Public Relations, Recruiting, Blogging, Strategic Communications, Social Media Marketing, Fundraising, Marketing Communications, InDesign, Advertising, Market Research, Photoshop, SPSS
Education
Butler University 2011 — 2015
Bachelor of Science (BS), Marketing
Terre Haute North Vigo High School 2007 — 2011
The Container Store December 2013 - Present
Allied Finishing Inc. January 2011 - December 2013
Allied Finishing Inc. June 2010 - December 2010
Defender Direct August 2009 - December 2009
Skills
Microsoft Office, Networking, Windows, Typing, Telecommunications, Databases, HTML, Internet, Computer Hardware, Sales, Steel, Metals
Education
Grand Rapids Community College 2008 — 2013
Associate's degree in progress, Criminal Justice/Police Science
Ecolab Equipment Care, Inc. July 2015 - Present
DEFENDER Direct April 2014 - July 2015
DEFENDER Direct June 2013 - April 2014
DFAS December 2006 - September 2011
US Air Force March 2003 - March 2006
Skills
Data Entry, Customer Service, Call Centers, Accounting, Military, Outlook, Microsoft Word, Leadership, Teamwork, Software Documentation, Logistics, Access, Team Building, Microsoft Office, Customer Satisfaction, Process Improvement, Coaching, Strategic Planning, Management, Training, Time Management, Team Leadership, Account Management, Logistics Management
Education
Indiana Wesleyan University's Adult Program 2015 — 2017
Bachelor's degree, Marketing
DeVry University 2009 — 2011
Meridian Health Services March 2013 - Present
Flanner House Elementary October 2012 - March 2013
Boys and Girls Clubs of America April 2012 - September 2012
DEFENDER Direct July 2011 - February 2012
City of Indianapolis August 2011 - January 2012
Unique Home Solutions June 2010 - July 2011
Ben Davis High School June 2008 - February 2011
Skills
Mental Health Counseling, Family Therapy, Therapists, Teaching, Teaching English as a..., Spanish, Spanish-speaking, Leadership, Coaching, Dance, Cheerleading, Customer Service, Hospitality, Employee Training, Microsoft Office, Phone Etiquette, Legal Assistance, Community Outreach, Communication, Teen Services, Youth Mentoring, Retail, Translation, Event Management
Education
Christian Theological Seminary 2012 — 2015
Master of Arts (MA), Marriage and Family Therapy/Counseling
Franklin College 2008 — 2012
BA, Spanish, Religious Studies
DEFENDER Direct February 2014 - Present
talk4U 2011 - Present
3M Company June 1984 - December 2011
Central Medical Services September 1980 - June 1984
Skills
Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Clinical Research, Research, Healthcare Information..., Team Building, Change Management, Management, Leadership, Hospitals, Healthcare, Training, Sales Operations, Medical Devices
Education
Indiana University-Purdue University at Indianapolis 1976 — 1980
Associate of Science (AS), Resiratory Therapy
Cardinal Stritch University
Bachelor of Business Administration (BBA)
Casto-way Adventure Tours May 2013 - Present
DEFENDER Direct December 2011 - January 2013
Atlas Handy Services July 2011 - November 2011
Interactive Game Experience July 2009 - August 2011
FedEx Office May 2008 - May 2009
Casto Carpentry January 2002 - March 2008
US Army December 1997 - January 2002
Skills
Residential Homes, Security, Program Management, Guided Tours, Leadership, Entertainment, Wilderness First Aid, Wilderness, Hiking, Trekking, Exploring, Land Conservation, Survival Skills, Ski, Adventure Travel, Outdoors, Outdoor Recreation, Tourism
Education
Greenville College 1988 — 1989
NA, Christian Studies and Music
New Covenant Academy 1983 — 1987
College/University Preparatory and Advanced High School/Secondary Diploma Program
iSALUS Healthcare March 2014 - Present
The College Network June 2012 - February 2014
Defender Direct December 2011 - June 2012
Motionwear, LLC February 2011 - December 2011
Author Solutions, Inc May 2010 - February 2011
Tony Stewart Racing July 2008 - January 2010
Norwood Promotional Products June 2007 - July 2008
The College Network May 2004 - June 2007
ADHouse Design May 2002 - February 2004
Westword October 2000 - February 2002
Skills
Online Advertising, Digital Marketing, E-commerce, Strategic Planning, Marketing Strategy, SEO, SEM, Email Marketing, Social Media Marketing, Strategic Content..., PPC Bid Management, Web Analytics, Website Development, User Experience, Visual Communication, Product Development, Copywriting, Direct Marketing, Product Marketing, Advertising, PPC, Salesforce.com, Brand Development, CRM, Lead Generation, Marketing, Online Marketing, B2B, Integrated Marketing, Customer Acquisition, B2B Marketing, Market Planning, Marketing Management, Google Analytics, Analytics
Education
Purdue University 1995 — 2000
Communications
Cornell University
Proactive Leadership Professional Certificate
Jackson Systems, LLC June 2012 - Present
Markey A/V Rental and Staging February 2011 - Present
Jackson Systems, LLC 2012 - 2012
Forte 2010 - 2012
Defender Direct 2010 - 2012
Skills
Sales Management, Account Management, Customer Service, New Business Development, Team Building, B2B, Marketing, Strategic Planning, Microsoft Office, Marketing Strategy, Management, HVAC, Social Media, Process Improvement, Sales, Direct Sales, Jokes, Customer Satisfaction
Education
Ball State University 2002 — 2006
Bachelors of Arts, Telecommunications
Carmel High School 1996 — 2000
General Studies Diploma
TeamServices Inc March 2013 - Present
Sievers Security August 2013 - March 2014
Defender Direct May 2013 - August 2013
Circle K August 2007 - November 2011
Uhaul September 2009 - March 2011
Uhaul August 2009 - March 2011
BP January 2005 - August 2007
Office Max June 2003 - January 2005
MCPC-formerly MCSI, formerly Dreher Business September 1999 - December 2003
Entex-currently Siemon April 1998 - September 1999
Skills
Inventory Management, Customer Service, Retail, Sales, Budgets, Inventory Control, Forecasting, Management, Sales Management, Time Management, Operations Management, Team Building, Leadership, Strategic Planning, Coaching, Microsoft Office
Education
Baldwin-Wallace College 2004 — 2004
Certification, Project Management
Phoenix College 1971 — 1973
Associates, Accounting
Garfield Heights Senior High School 1968 — 1971
H.S., Accounting
LHD Benefit Advisors May 2014 - Present
Defender Direct 2011 - 2013
DEFENDER Direct 2009 - 2011
Revol Wireless June 2007 - January 2009
Revol Wireless February 2006 - May 2007
Hickman + Associates February 2005 - February 2006
Skills
Event Planning, Research, Problem Solving, Sales Management, Vendor Relations, Multi-Project Management, Strategic Planning, Strategic Execution, Internal Communications, Project Planning, Quality Management, Time Management, Resource Management, Change Management, High Performance Teams, High Performer, Marketing, Social Networking, Retail, Management, Sales, Social Media
Education
University of South Carolina-Columbia 2002 — 2004
Masters, Journalism and Mass Communication
Hanover College 1997 — 2001
B.A., International Studies
Kronos January 2015 - Present
Baldwin & Lyons, Inc. September 2014 - January 2015
Butler University August 2010 - December 2014
DEFENDER Direct January 2014 - August 2014
Skills
Microsoft Excel, Data Networks, Oracle SQL Developer, PowerPoint, Microsoft Office, Public Speaking, Higher Education, Microsoft Word, Facebook, Research, Social Media, Event Planning, Teamwork, Access, Data Analysis
Education
Butler University 2010 — 2014
Bachelors of Science, Economics and Management Information Systems
Butler University 2010 — 2014
Bachelor's degree, Management Information Systems, Economics
Millennial Services - Angie's List 2013 - Present
Weed Man - New England Lawn Company, Inc January 2013 - May 2013
DEFENDER Direct March 2010 - June 2012
Donna Salyers' Fabulous-Furs August 2009 - January 2011
Great American Insurance April 2007 - April 2008
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Microsoft Office, Typing, Success Driven, Goal-oriented..., Communication, Sales
Education
Brighton Center's Center for Employment Training 2006 — 2007
Certificate in Automated Office Skills, General Office Occupations and Clerical Services
Trulite Glass & Aluminum Solutions August 2013 - Present
Defender Direct November 2009 - November 2012
Defender Direct November 2009 - November 2012
Sebree Architects, Inc. May 2008 - November 2009
Schott Design December 2006 - April 2008
Carson Design Associates June 2002 - December 2006
RJE Business Interiors May 1997 - November 2002
Skills
Space-planning, Interior Design, Furniture, AutoCAD, Rendering, CAD, AutoCAD Architecture, Finish, FF&E, Project Management, Vendor Relationships, Marketing, Negotiation, Organization, Purchasing, Research, Move Coordination, Commercial Leasing, Construction, Strategic Planning, Customer Service, Space planning, Move Management, Submittals, Design Research
Education
Ball State University 1993 — 1997
Bachelor's, Interior Design
ADT June 2015 - Present
ADT December 2014 - June 2015
ADT December 2014 - June 2015
Defender Direct September 2008 - June 2014
Skills
Physical Security, Access Control, CCTV, Alarm Systems, Security, Security Management, Customer Service, Coaching, Team Building, Leadership, Training, Sales, Management, Customer Satisfaction, Microsoft Office, Team Leadership, Operations Management, Strategic Planning, Sales Management, Direct Sales, Sales Process, Personal Development, Microsoft Excel, Microsoft Word, Fire Protection, Fire Alarm, Home Automation, New Business Development, Sales Operations, Customer Retention, Surveillance, Marketing, Account Management, Time Management, Process Improvement
Education
Manchester Community College 1995 — 1996
Hotel / Food Service Management
Howell Cheney Technical High School 1990 — 1992
Electrical, Electrical
Butler Business Consulting Group August 2014 - May 2015
Eli Lilly and Company May 2014 - August 2014
Butler University May 2013 - May 2014
Butler University January 2012 - May 2014
DEFENDER Direct May 2013 - August 2013
Butler University January 2012 - January 2013
United Technologies May 2012 - August 2012
Magic Waters Waterpark May 2009 - September 2011
Skills
Leadership Development, Organization, Public Speaking, Microsoft Office, Team Leadership, Time Management, Leadership, Research, Self-awareness, Creative Problem Solving, Customer Service, Communication, Event Planning, Community Outreach, Market Research, Marketing Analytics, Mentoring, Event Management, Marketing, Engagement, Number Crunching
Education
Butler University 2011 — 2015
Belvidere High School 2007 — 2011
4.0
Time Warner Cable January 2015 - Present
Vandergriff Honda June 2014 - March 2015
Andy Mohr Automotive Group June 2012 - August 2013
Defender Direct February 2011 - June 2012
Rent-A-Center January 2009 - December 2010
ACE Cash Express October 2007 - June 2008
Skills
Sales, Sales Process, Automotive, Customer Satisfaction, Sales Management, Automobile, Sales Operations, Negotiation, Account Management, Customer Service, New Business Development, Inventory Management, Automotive Aftermarket, B2B, Customer Retention, Profit, Marketing Strategy, Management, Financial Analysis, Deal Closure, Closings, Customer Follow-up, Team Leadership, Lead Generation, Cold Calling Experience, Call Centers, Office Equipment, Automotive Sales..., Certifications, Direct Sales
Education
Columbus State
The University of Akron
DuCharme, McMillen & Associates December 2014 - Present
DEFENDER Direct April 2013 - December 2014
DEFENDER Direct June 2012 - April 2013
DEFENDER Direct May 2011 - May 2012
DEFENDER Direct June 2009 - May 2011
Skills
Accounting, Microsoft Dynamics GP, Journal Entries, Sales Tax, Multi-State Sales Tax, Use Tax, Property Tax, Account Reconciliation, Microsoft Excel, Great Plains Software, Sage FAS Fixed Assets, Depreciation, Outlook, Microsoft Office, Data Entry, Team Building, Process Improvement, Microsoft Word, Sales, Tax Returns, Tax
Education
Indiana Institute of Technology 2011 — 2014
BS Accounting, Accounting
Ball State University 2002 — 2003
Accounting
DEFENDER Direct February 2000 - Present
Guilford General Store January 1999 - June 2000
Argosy Casino & Hotel March 1995 - October 1998
Skills
Microsoft Excel, Microsoft Word, Customer Service, Outlook, Windows, Photoshop, Access, Data Entry, Microsoft Office, Research, English, Public Speaking, Budgets, Teaching, Strategic Planning, Negotiation
Education
Ball State University
MYCHEM Clothing July 2014 - Present
Liberty Mutual Insurance April 2014 - Present
Defender Direct June 2010 - March 2014
Ball Memorial Hospital May 2013 - July 2013
Ruby Tuesday September 2012 - December 2012
Skills
Customer Service, Public Relations, Communication Skills, Microsoft Office, Volunteering, Non-profits, InDesign, Press Releases, Media Relations, Social Networking, Human Resources, Event Planning, Data Entry, Marketing, Editing
Education
Ball State University 2009 — 2013
Bachelor of Science (B.S.), Public Relations
United Tactical November 2014 - Present
Genesis Fight May 2013 - Present
LockNet October 2014 - December 2014
Impression Management August 2014 - October 2014
Sonitrol of Lexington September 2013 - April 2014
Integrity Consulting Solutions September 2012 - January 2014
Defender Direct October 2011 - August 2012
United States Marine Corps June 2006 - June 2012
LFUCG September 2010 - August 2011
Diamond Dog Food January 2009 - March 2009
Skills
Leadership Development, Team Leadership, Lead Generation, Sales, Direct Sales, Sales Process, Sales Presentations, Corrections, Critical Thinking, Business Strategy, New Business Development, Small Business, Customer Service, Coordination, Project Coordination, Tactics, Military, Weapons, Glock, Machine Gunnery, Machine Guns, Demolition, Security, Public Speaking, Leadership, Training, Teaching, Team Building, Event Planning, Microsoft Office, Coaching, Management, Policy, Operations Management, Strategic Planning, First Aid, Supervisory Skills, Conflict Resolution, Physical Security, Microsoft Word
Education
National College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Central Christian College of the Bible 2002 — 2008
Bachelor of Science (B.S.), General Ministry
American Greetings May 2015 - Present
First Advantage August 2014 - March 2015
First Advantage August 2014 - March 2015
Mad Dog Maintenance/VHR Construction September 2012 - August 2014
Defender Direct November 2008 - September 2012
Wall, Wall & Peake 2002 - 2004
Extended Stay America 2001 - 2002
Extended Stay America 1999 - 2001
The Disney Store October 1999 - February 2000
The Disney Store December 1996 - April 1997
Skills
Team Building, Customer Service, Microsoft Office, Call Centers, Process Improvement, Training, Management, Leadership, Team Leadership, Strategic Planning, Project Management, Microsoft Excel, Coaching, Customer Satisfaction, Sales, Outlook, Performance Management, Troubleshooting
Education
Ivy Tech Community College 2009 — 2011
Baking & Pastries
Indiana Business College 2007 — 2008
Human Resources
Houston Community College 1993 — 1993
English
Seminole Tribe of Florida July 2008 - Present
DEFENDER Direct February 2008 - April 2008
Youth Opportunity Center July 2003 - December 2007
Skills
Leadership, Project Management, Team Leadership, Team Building, Management, PMP, Software Documentation, Budgets, IT Management, Troubleshooting, System Administration, Business Analysis, ITIL, IT Operations, CCNA
Education
Ball State University 2000 — 2006
Bachelor of Arts, Computer Science; Digital Imaging, and Business
ITSM
Project Management Institue
Philips Lifeline July 2015 - Present
doTERRA March 2013 - Present
RK MARKETING 2015 - 2015
RK MARKETING 2015 - 2015
DEFENDER Direct October 2011 - November 2014
2006 - 2011 May 2006 - April 2014
Bowldoc's Pro Shop May 2006 - January 2011
Skills
sales, Inside Sales, Customer Satisfaction, Customer Service, Management, Marketing, Sales, Strategic Planning, Coaching, Microsoft Excel, Team Building, Team Leadership, Training, Public Speaking
Education
Green River Community College 1995 — 1998
Associates, Auto Body Technology
Henry Foss HS 1992 — 1995
Diploma, High school
Defender Direct December 2012 - Present
Cahaba Park Church July 2011 - January 2013
Young Life July 2011 - December 2012
Skills
Teaching, Curriculum Design, Public Speaking, Volunteer Management, Leadership, Time Management, Program Management, Discipleship, Leadership Development, Customer Service, Sales, Management, Team Building
Education
Birmingham-Southern College 2007 — 2011
Bachelor of Science (B.S.), Economics/Mathematics
Briarwood High School
BKD CPAs & Advisors June 2015 - Present
Butler University September 2014 - December 2014
Health and Recreation Complex January 2013 - September 2014
DEFENDER Direct May 2014 - August 2014
Graber Construction July 2012 - August 2013
Fields of Faith March 2011 - October 2011
Skills
Microsoft Office, Accounting, Leadership, Management, Access, Databases, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Event Planning, Social Media, Outlook, Time Management, Nonprofits, Social Networking, Data Entry, Budgets, Accounts Payable, Program Management, Accounts Receivable, Teamwork
Education
Butler University 2012 — 2017
Master's degree, Accounting
SRH Hochschule Heidelberg 2015 — 2015
International Business
DEFENDER Direct April 2011 - May 2013
Comfort Keepers May 2007 - November 2011
The Home Depot March 2008 - June 2009
Select Nutrition July 2006 - November 2007
Mainstay/RHD November 2003 - March 2005
KenCCID February 2000 - January 2004
United Parcel Service February 2000 - August 2001
Education
Thomas A. Edison High School 1997 — 1999
High School Diploma, Business Office
ITT Technical Institute-Bensalem 1996 — 1999
Associates Degree, Computer Engineering & Electronic Technology, 3.2
Cardinal Dougherty High School 1995 — 1997
Transferred, General Studies
SmarterHQ March 2014 - Present
The Indianapolis Star November 2012 - March 2014
The Indianapolis Star April 2011 - November 2012
Sobongo July 2010 - March 2011
Defender Direct September 2009 - April 2010
Firebelly Marketing May 2007 - August 2007
Indianapolis Dine May 2007 - August 2007
Skills
Marketing Research, Digital Media, Digital Strategy, Advertising, Web Analytics, Campaign Strategies, New Media, Mobile Marketing, Rich Media, Media Buying, Marketing Communications, Marketing Strategy, Social Media Measurement, Social Media Marketing, Event Planning, Media Relations, Consumer Marketing, B2C marketing, Project Planning, Facebook, Creative Direction, Budgets, Public Relations, New Product..., Sponsorship Activation, Sponsorship Relations, Sponsorship Generation, Omniture, DFP, Yahoo, Corporate Communications, Marketing, Copywriting, Blogging, Pay Per Call, PPC, SEO, Client Relations Skills, Customer Service, Project Management, Strategic Planning, Employee Training, Newsletters, Social Media, Email Marketing, Media Planning, Online Advertising, Digital Marketing, E-commerce, Strategy
Education
Ball State University 2005 — 2009
Bachelor of Science, Advertising
Keeler Motor Car Company November 2013 - Present
Diablo Motorsports January 2013 - Present
AXeD Media August 2012 - Present
Sears Holdings Corporation May 2012 - November 2013
Recovo January 2011 - January 2013
Jenny's Corner Deli October 2010 - February 2012
Defender Direct May 2010 - October 2010
Antana Lining June 2005 - October 2007
New York Oncology Hematology November 2003 - May 2005
Skills
Photography, Automotive Repair, Marketing, Customer Service, Sales, Social Networking, Auto Racing, Management, Automobile, Customer Satisfaction, Automotive, Graphic Design, Computer Hardware, Computer Repair, Illustrator, Mythology, Photoshop, Microsoft Excel, Diagnostics, Pit Crew, Adobe Creative Suite, Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Computer Maintenance, Web Design, HTML, Sales Process, Ice Hockey, Occult Studies, Paranormal Investigation, Parapsychology, Astronomy, Astrophysics, Nutrition, Biochemistry, Near Eastern History, Speculative Anthropology, Video Editing, Automotive Aftermarket, Parts, Training, Microsoft Office, Outlook, Video, Vehicles, Microsoft Word
Education
NASCAR Technical Institute 2008 — 2009
Certificate, Automotive with NASCAR and Pit Crew
Hudson Valley Community College 2002 — 2004
N/A, Liberal Arts and Sciences/Liberal Studies
AAA Auto Club South March 2012 - February 2014
Defender Direct March 2011 - January 2012
Defender Direct November 2009 - March 2011
Group RCI February 2007 - November 2009
Skills
Direct Marketing, Advertising, Analytics, Marketing, Strategic Planning, Direct Mail, Analysis, Email Marketing, Marketing Strategy
Education
Monterey Institute of International Studies 2003 — 2006
M.A. International Policy Studies, International Management
North Carolina State University 1998 — 2000
Doctoral Studies in Economics
California State University-Fresno 1996 — 1998
B.A., Economics
DFAS June 2015 - Present
DFAS August 2014 - June 2015
Internal Revenue Service December 2013 - August 2014
Defender Direct February 2012 - December 2012
Defender Direct October 2008 - February 2012
Center for Media Design September 2009 - May 2010
Clear Channel Radio February 2007 - October 2008
Best Buy Stores November 2005 - October 2007
Skills
Final Cut Pro, Advertising, Microsoft Office, Audio Editing, Windows, Microsoft Word, Microsoft Excel, Editing, Audio Post Production, Video Editing, Avid, Outlook, Social Media, SurveyMonkey, Video, Pro Tools, Customer Service, Survey Monkey, Word, Excel, Classroom, Organization, Telecommunications
Education
Ball State University 2009 — 2011
MA, Telecommunications
Ball State University 1999 — 2004
BA, Telecommunications
Salesforce June 2015 - Present
Salesforce January 2015 - June 2015
ExactTarget June 2014 - December 2014
Defender Direct May 2013 - August 2013
Butler University February 2013 - May 2013
Dawg Decals January 2013 - April 2013
Skills
Microsoft Excel, Social Networking, Microsoft Word, Management, Problem Solving, Social Media, Marketing, Salesforce.com, Corporate Finance, Visual Basic, Microsoft Office, Sales, Event Planning
Education
Butler University 2011 — 2015
Bachelor of Science (BS), Risk Management and Finance
The Pinnacle Management & Consulting Group, Inc. March 2011 - Present
Ultimate Business Services October 2012 - March 2013
ADT Security Services November 2010 - 2012
Waters Enterprises, Inc. / BC Bail Bonds, Inc January 2003 - 2011
Defender Direct 2010 - 2010
Guardian Protection Services July 2006 - October 2008
Ranger American 2006 - 2008
Uplink, Inc. October 1999 - January 2003
Skills
Direct Sales, CCTV, Sales Management, Account Management, Access Control, Fire Alarm, Sales, Alarm Systems, Team Building, New Business Development, Negotiation, Surveillance, Business Development, Cold Calling, Sales Presentations, Operations Management, Small Business, Customer Retention, Leadership, Time Management, B2B, Solution Selling, Leadership Development, Selling, Start-ups, Contract Negotiation, Sales Process, Security, Customer Service, Sales Operations, Key Account Management, Lead Generation, Coaching, Strategic Planning, Customer Satisfaction, Team Leadership, Management, Training, P&L Management, Salesforce.com, Entrepreneurship, Recruiting, Strategic Partnerships
Education
Valencia Community College 1998 — 2000
Business managment
Belhaven University
BS, Business
Bethel College (TN)
Bachelor's degree, Organizational Leadership
Self -Employed November 2013 - Present
DEFENDER Direct July 2013 - September 2013
Forethought Life Insurance Company April 2008 - March 2013
Image Builders/Rowland Printing 2003 - 2008
Conseco 1998 - 2003
Resort Condominiums International (RCI) 1994 - 1998
Skills
Graphic Design, Microsoft Office, Adobe Creative Suite, Illustrator, InDesign, Advertising, PowerPoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Brochures, Logo Design, QuarkXPress, Social Media, Marketing, Exact Target
Education
Ball State University 1980 — 1983
BS, Visual Communications
Indiana University Bloomington
Undergraduate studies, Design and Visual Communications, General
h.h. gregg June 2013 - Present
hhgregg June 2010 - June 2013
Defender Direct March 2009 - April 2010
Actuation January 2001 - March 2009
Skills
Online Marketing, SEO, Online Advertising, E-commerce, Social Media, Email Marketing, Marketing, Strategy, SEM, Advertising, Web Analytics, Interactive Marketing, Web Design, Omniture, Brand Development, Brand Management, Graphic Design, Merchandising, Online Merchandising, Reputation Management, Websphere, Brand Awareness, Mobile Devices, Mobile Applications, Mobile Marketing
Education
Ball State University 1989 — 1993
Bachelor of Science, Journalism
iTech Digital Video Surveillance January 2014 - Present
DEFENDER Direct March 2012 - December 2013
Defender Direct February 2011 - March 2012
IQinVision September 2007 - January 2011
Integral Technologies 2005 - 2007
Cernium Inc 2004 - 2005
Best Access Systems 1979 - 2002
Skills
Mergers, Leadership Development, Sales Management, Access Control, Sales Channel..., CCTV, Channel, Strategic Planning, Marketing Strategy, New Business Development, Leadership, Integration, IP Cameras, Direct Sales, Account Management, Mergers & Acquisitions, Product Marketing, Surveillance, Security, Solution Selling, Video Analytics, Sales, Strategy, Video over IP, Biometrics, Alarm Systems
Education
Harvard Business School 2001 — 2002
Leadership Development Program
University of Washington 1979 — 1979
Business
WCA Group, LLC March 2015 - Present
Defender Direct June 2008 - August 2014
Marion County Fish and Game Association January 2009 - December 2013
R. T. Moore Co., Inc. May 2000 - June 2008
Intelex, Inc. April 1998 - November 1999
Anderson University July 1996 - April 1999
Skills
Web Services, Leadership, Cross-functional Team..., Strategic Leadership, Thought Leadership, Programming, Infrastructure..., User Experience, User Interface, Crisis Communications, Communication, Microsoft SQL Server, Microsoft Dynamics ERP, Microsoft Dynamics GP, FRx Report Designer, Microsoft Reporting..., Avalara, Microsoft Excel, QuickBooks, Microsoft Dynamics..., C#, .NET, Great Plains Software, Visual Studio, Accounting System, AJAX, PCI DSS, ASP.NET, Integration, Visio, Software Development, Business Intelligence, Project Management, SaaS, Management
Education
Anderson University 2011 — 2013
MBA
Anderson University 1993 — 1997
BA, Computer Science
Defender Direct December 2009 - July 2013
LPL Financial August 2007 - December 2009
OneAmerica April 2004 - July 2007
Conseco September 1991 - March 2003
Skills
Brand Management, Strategic Planning, Account Management, Public Relations, Event Planning, Lead Generation, Multi-channel Marketing, Digital Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Advertising, Event Management, Creative Direction, Online Marketing, Integrated Marketing, Online Advertising, Social Media Marketing, Marketing Research, Marketing Management, B2B, SEO, New Business Development, SEM, Sales Management, Customer Acquisition, Brand Development, Competitive Analysis, PPC, Social Media, Mobile Marketing, Corporate Communications, Market Planning, Social Networking, Digital Strategy, Interactive Marketing, Product Marketing, Strategy, Media Planning, Market Research, Leadership, Sales, Management, Product Development, Team Building, Marketing, Email Marketing, Direct Mail, Business Development, CRM
Education
Arizona State University
Interior Design
Indiana University-Purdue University at Indianapolis
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Budget Uniform Rental September 2015 - Present
The Home Depot April 2015 - August 2015
Danmer Inc. February 2014 - March 2015
Self Employed January 2013 - January 2014
Defender Direct September 2010 - January 2013
3 Day Blinds August 1995 - June 2010
AAFES July 1992 - February 1993
Skills
Manufacturing, Retail, Direct Sales, Sales, Sales Management, Customer Service, Account Management, Training, New Business Development, Cold Calling, Marketing Strategy, Customer Satisfaction, Negotiation, Strategic Planning, Coaching, Time Management, Marketing, Inventory Management, Recruiting, Leadership, Call Centers, Process Improvement, Customer Retention, Team Building, Sales Process, Merchandising, Forecasting, B2B, Selling, Management, Sales Presentations, Lead Generation, Window Treatments, Sales Operations, Contract Negotiation, Business Development
Education
California State University-Long Beach - College of Business Administration 2000 — 2008
Bachelor of Science, Finance
Long Beach City College 1993 — 2000
Associate of Arts, General Studies
DEFENDERS January 2015 - Present
Defender Direct April 2013 - January 2015
DEFENDER Direct May 2011 - May 2012
Defender Direct May 2009 - February 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Data Entry, Customer Experience, Workforce Management, Sales, Outlook, Time Management, Microsoft Office, Troubleshooting, Leadership, Training, Team Building, Account Management
Education
Indiana Institute of Technology 2012 — 2014
Associate of Science, Business Administration and Management, General
Illinois Central College 2008 — 2009
Franklin Central High School August 2014 - Present
Defender Direct May 2013 - August 2014
Greencastle Parks and Recreation - Aquatic Center May 2012 - August 2012
Greencastle Parks and Recreation - Aquatic Center May 2011 - August 2011
Greencastle Parks and Recreation - Aquatic Center May 2010 - August 2010
Skills
Public Speaking, Critical Thinking, Microsoft Office, Social Networking, Time Management, Team Leadership, Volunteering, Philanthropy, Customer Satisfaction, Teamwork, Leadership, Sales
Education
Ball State University - College of Business 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General
Iron Wind Marine January 2015 - Present
Washington Sailing Marina May 2013 - Present
-- February 2011 - April 2013
DEFENDER Direct March 2012 - November 2012
Gore Landscaping. LLC July 2011 - March 2012
Menard's June 2009 - March 2011
Skills
Microsoft Office, Microsoft Excel, Accounting, Inventory Management, Retail, Analysis, Data Entry, Management, Sales, Teamwork, Outlook, Project Management, Microsoft Word, Customer Service, Process Scheduler, PowerPoint, Invoicing, Market Research, Accounts Payable, Time Management, Customer Satisfaction, Purchasing, Public Speaking
Education
American Military University 2012 — 2015
Bachelor's Degree, Maritime Law Enforcement
Mariners Learning Systems 2013 — 2014
Captians License: OUPV/6-Pack, Masters 100 Ton, Assistant Towing Endorsement
Indiana University South Bend
Roche June 2015 - Present
Delta Gamma January 2014 - December 2014
DEFENDER Direct May 2014 - August 2014
Absolute Zero, Real Business Experience August 2013 - June 2014
Medical Protective May 2013 - August 2013
Cleaning Cars for College (Convenient Interior Car Detailing) May 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Advertising, Marketing Strategy, Business Writing, Problem Solving, Business Planning, Event Planning, Editing, Online Marketing, Highly personable, Analysis, Marketing, Budgets, Leadership, Finance
Education
Butler University 2012 — 2016
Indianapolis, IN, Bachelor of Science in Business, Finance, Marketing
KEDGE Business School 2015 — 2015
BlueDot Medical, Inc., September 2014 - Present
Southeastern Seating and Mobility Consulting January 2013 - Present
The Scooter Store June 2009 - June 2012
Defender Direct May 2006 - December 2007
Rockwell Collins August 2004 - May 2007
Skills
Seating and Mobility, Assistive Technology, Power Wheelchairs, Wheelchairs, Microsoft Office, Medical Devices, Customer Service, Process Improvement, Strategic Planning, Data Analysis, Account Management, Training, Management, Healthcare, Project Management, Sales, Team Building, Leadership
Education
Northeastern University 2013 — 2015
Master of Science (M.S.), Leadership and Organizational Communication
Embry-Riddle Aeronautical University 2005 — 2010
Technical Management, Electronics
DEFENDERS February 2013 - Present
Defender Direct August 2009 - February 2013
Skills
Management, Supervising, Communication, Leadership Development, Analysis, Team Building, Team Leadership, Coaching, Training, Microsoft Office, Microsoft Excel, Strategic Planning, Employee Training, Outlook, Employee Engagement, Performance Management, Staff Development, Customer Service, Leadership, Process Improvement, Customer Satisfaction, Call Centers
Education
Indiana Institute of Technology 2011 — 2016
Bachelor of Arts (B.A.), Business Administration and Management, General
Modis December 2014 - Present
DEFENDER Direct April 2014 - October 2014
Enterprise Rent-A-Car June 2013 - April 2014
Skills
Customer Service, Event Planning, Public Speaking, Recruiting, Management, IT Recruitment, Networking, Human Resources, Marketing, Team Management, Account Management, Logistics, Education, Team Building, Social Media Marketing, Social Networking, Social Media, Training, Time Management, Consulting
Education
Ball State University 2008 — 2013
Bachelor of Arts (B.A.)
Defender Direct April 2012 - June 2014
Mister Tramps November 2011 - March 2012
Zed's Restaurant July 2011 - November 2011
Skills
Customer Service, Sales, Internet Services, Network Configuration, Bartending, technical support, Account Management, Management, Marketing, Technical Support, Training, Direct Sales
Education
Texas State University 2003 — 2013
Austin Community College 2009 — 2011
Author Solutions, LLC May 2015 - Present
Comm-Works September 2013 - May 2015
Clough Harbour & Associates April 2013 - September 2013
ATI Physical Therapy July 2012 - April 2013
Hat World / Lids.com April 2011 - August 2012
Ascension Health November 2010 - April 2011
Desktop Resources, Inc. June 2010 - November 2010
Defender Direct November 2009 - April 2010
Pinnacle Technical Resources April 2009 - November 2009
Computer Task Group September 2007 - July 2008
Skills
Help Desk Support, Desktop Application..., Blackberry Enterprise..., Server Support, Cisco Routers, Printers, Android, Virtualization, VMware ESX, Microsoft Exchange, Telecommunications, HTML, SCCM, Windows 7, Hardware Diagnostics, Hardware, Remote Troubleshooting, Troubleshooting, VPN, A+ Certified, Active Directory, Desktop Deployment, Wireless Networking, Computer Hardware, ITIL, Cisco Technologies, Windows Server, Network Administration, Group Policy, XP, Software Installation, Technical Support, Laptops, Servers, DHCP, Job Scheduling, Crew Scheduling, Team Leadership, Human Resources, Microsoft Server Support, Toad 9.0, Oracle SQL, Telephony, Scripting, Break Fix, Fieldpoint Alert, Windows XP, Citrix, Hardware Support
Education
Harrison College 2009 — 2012
Bachelors, Information Technology, 3.6
Harrison College-Indianapolis 2010 — 2012
Associate's degree, Network Administration, 3.5
Harrison College 2009 — 2011
Associates, Information Technology - Help Desk Administration, 3.73
Harrison College-Indianapolis 2009 — 2012
Certificate, Help Desk Technican, 3.77
DEFENDERS June 2014 - Present
DEFENDERS April 2013 - June 2014
DEFENDERS October 2008 - April 2013
DEFENDER Direct March 2008 - October 2008
Skills
Risk Management, Licensing, Quality Assurance, Team Building, Management, Voice Analytics, Compliance, Permit Compliance, Home Security Systems, Certified Alarm..., Leadership, Call Centers, Sales
Education
Ball State University 2000 — 2005
BA, Telecommunications
NCAA January 2014 - Present
DEFENDER Direct July 2012 - August 2013
NCAA May 1998 - July 2012
Skills
Event Planning, Event Management, Sports, Sports Management, Customer Service, Meeting Planning, Logistics Management, Brand Management
Education
Anderson University
BS, Business - Organizational Leadership
BCforward November 2012 - Present
Defender Direct December 2009 - September 2012
Theoris September 2009 - December 2009
Hatchery Consulting September 2008 - December 2009
Delta Faucet Company February 2002 - August 2008
Creative Expressions Group 1993 - 2001
Kmart Corporation 1991 - 1993
Skills
Business Intelligence, Information Technology, Certified Project..., Integration, Contract Management, SDLC, Process Improvement, Business Process, Management, Project Management, ERP, Visio, PMP, Training, Program Management, Leadership, Business Analysis, Project Portfolio..., Software Development, SaaS, Strategy, Databases, Project Planning
Education
Colorado College
Physics
Indiana University Bloomington
BA, Physics
Indiana University-Purdue University at Fort Wayne
Information Technology
DEFENDER Direct February 2014 - Present
DEFENDER Direct June 2013 - January 2014
Defender Direct February 2013 - June 2013
Defender Direct June 2012 - February 2013
Defender Direct November 2011 - June 2012
Skills
Customer Satisfaction, Positive Energy, Servant Leadership, Self-motivated Team..., Stress Management, Dedication to..., Energetic Leader, Public Works, Charity Work, Leadership, Team Leadership, Leading Diverse Teams, Task Completion, Brand Awareness, Service Focused, Phone Etiquette, Professional Phone..., Positive Personality, Serve Safe Certified, Construction Safety, Carpentry, Professional Experience, Call Centers, Customer Retention, Workforce Management, Call Center Development, Telemarketing, Customer Experience, Sales Management, Customer Acquisition, Cold Calling, Lead Generation, Sales Process, Sales Operations, Direct Sales, Building Relationships, Selling, Alarm Systems, Account Management, Team Building, Direct Marketing, Business Coaching, Sales
Education
Cincinnati State Technical and Community College 2010 — 2010
Culinary Arts/Chef Training
Homeschool 2005 — 2009
High School Diploma, General Studies
Stony Creek Dentistry August 1994 - Present
Purdue University January 2015 - Present
DEFENDER Direct October 2013 - March 2014
Skills
Entrepreneurship, Public Speaking, Strategic Planning, Start-ups, Marketing Strategy, Leadership, Social Media Marketing, Team Building, Nonprofits, Healthcare, Marketing, Social Networking, Customer Service, Business Development, Social Media, New Business Development
Education
Purdue University 1986 — 1990
BS, Biology
Indiana University School of Dentistry 1990 — 1994
DDS
Anderson University 1999 — 2000
Master of Business Administration (MBA)
Convergint Technologies August 2013 - Present
DEFENDER Direct July 2011 - July 2012
Wireframe Solutions October 2010 - May 2011
Integration Logistics, a Division of Protection 1 January 2010 - April 2010
Clearview Security & SpyTec, Inc. September 2009 - January 2010
B.Digital Enterprises May 2004 - December 2009
World Water Works, Inc. August 2004 - September 2006
New Jersey Textile & Supply Co. September 2000 - August 2004
Gregory Welteroth Advertising January 2000 - August 2000
The Williamsport Sun-Gazette September 1998 - January 2000
Skills
Low Voltage, Access Control, Burglar Alarm, Fire Alarm, Surveillance, Cabling, CCTV, Video Surveillance, CCTV Camera Placement, Camera Lenses, Pan-Tilt-Zoom, DVR Programming, Covert Surveillance, Panel Wiring, Grounding, Power Supplies, UPS systems, Cable Installation, Cable Management, Firestopping, Multi-Metering, Cable Toning, BNC Terminating, UTP, Baluns, Telecommunications, Networking, CAT5, Cat5e, Cat6, RJ45 Terminating, Rack Systems, Ohm's Law, Voltage Drop, Battery Calculations, Intercom, Videocom, NICET, NFPA 72, NFPA 70, Class 2 Circuits, International Building..., OSHA, Alarm Systems, Technical Support, Home Theater, Protection, Software Installation, Intrusion Detection, Troubleshooting
Education
Pennsylvania College of Technology 1998 — 2000
Bachelor of Arts (B.A.), Graphic Design
Bergen Community College 1998 — 1998
Graphic Arts
West Virginia University Institute of Technology 1996 — 1998
Associate of Arts (A.A.), Printing & Publishing Technologies
Palisades Park Jr/Sr High School 1995 — 1996
High School Diploma, General Studies, Also attended for 8th Grade
Bergen County Vo-Tech High School 1992 — 1995
State Certificate, Graphic Communications
Lindbergh Elementary 1983 — 1991
K-7, General Studies, K-7
DEFENDER Direct February 2014 - Present
DEFENDER Direct August 2013 - February 2014
Surgical Care Affiliates December 2011 - July 2013
Skills
Accounting, Finance, Fixed Assets, Asset Managment, PeopleSoft, Healthcare, Microsoft Excel, Outlook, Auditing, Financial Reporting
Education
Birmingham-Southern College 2007 — 2011
Bachelor of Science (BS), Accounting
DEFENDER Direct March 2014 - Present
Angie's List February 2013 - February 2014
Blackbaud April 2011 - January 2013
Mandalay Baseball Properties - Oklahoma City RedHawks 2010 - 2011
YMCA of Greater Indianapolis May 2010 - November 2010
Skills
SaaS, Lead Generation, Account Management, Sales Process, Sales, Direct Sales, CRM, Product Marketing, Cold Calling, New Business Development, Team Leadership, Marketing, Selling, Sales Presentations, Time Management
Education
Ball State University 2006 — 2010
Sport Administration, Marketing
Hamilton Southeastern High School 2002 — 2006
ServiceNow - The Enterprise IT Cloud Company September 2014 - Present
Pluralsight 2012 - Present
ServiceNow - The Enterprise IT Cloud Company December 2013 - September 2014
Fifth Third Bancorp March 2010 - November 2013
Defender Direct 2009 - 2010
360 Consulting, LLC 2007 - 2010
Key Investment Group 2004 - 2006
IBM 2000 - 2003
Skills
Business Management, Management Consulting, ERP, ITIL, Business Process, Project Management, Process Improvement, Business Process..., Business Analysis, Vendor Management, Team Leadership, Program Management, IT Management, Project Planning, Outsourcing, Business Intelligence, PMO, Requirements Analysis, Project Portfolio..., Cross-functional Team..., IT Strategy, Six Sigma, Business Strategy, Strategic Planning, IT Service Management, Enterprise Architecture, Business Transformation, Strategy, Leadership, Consulting, Business Planning, Business Process..., Management, ITIL Process, Analysis, Enterprise Software, SDLC
Education
Ball State University - College of Business 1992 — 1994
MBA
Purdue University 1987 — 1992
BS Chemical Engineering
Swiss Re June 2015 - Present
Swiss Re May 2014 - April 2015
Ball State University Department of Economics August 2013 - April 2015
Sunny Management Group, Inc. August 2012 - August 2013
Defender Direct October 2011 - April 2012
OfficeTeam August 2011 - November 2011
Skills
Actuarial Science, Reinsurance, Microsoft Excel, VBA, Access, Communication, Actuarial Exams, Customer Service, Multicultural..., Microsoft Office, Management, Statistical Modeling, Technical Support, Insurance, Property Management, Archives, Diversity Training, SQL, Spanish, Russian, Customer Satisfaction, New Hire Training
Education
Ball State University 2013 — 2014
Master of Arts (MA), Actuarial Science
Indiana University Bloomington 2006 — 2011
BA, Spanish, Liberal Arts and Management Program, Biology
Well Done Marketing January 2015 - Present
Freelance Writer / Content Specialist February 2013 - Present
DEFENDER Direct January 2014 - January 2015
DEFENDER Direct May 2013 - December 2013
HCC Medical Insurance Services May 2012 - May 2013
BLASTmedia November 2012 - February 2013
Development Counsellors International September 2012 - November 2012
Butler University August 2011 - May 2012
Indiana State Library January 2012 - April 2012
Conrad Indianapolis May 2011 - August 2011
Skills
Dreamweaver, Illustrator, Social Media, Media Relations, Blogging, Digital Marketing, Social Media Marketing, Facebook, Press Releases, Strategic Communications, Event Planning, Marketing, Editing, Google Analytics, SEO, Public Relations, Event Management, Writing, Web Design, Video Production, Creative Writing
Education
Butler University
BS/BA, Public Relations and French
USHEALTH Advisors June 2015 - Present
Defender Direct March 2010 - January 2015
Skills
Security Management, Alarm Systems, Operations Management, Team Building, Customer Service, Call Centers, Burglar Alarm, Coaching, Direct Sales, Leadership, Account Management, Contract Negotiation, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, IP Cameras, Inventory Management, Leadership Development, Management, Microsoft Office, New Business Development, Performance Management, Process Improvement, Recruiting, Retail, Sales, Sales Management, Sales Operations, Sales Process, Strategic Planning, Supervisory Skills, Team Leadership, Training, Troubleshooting, Vendor Management, Change Management, Cold Calling, Employee Training, Social Networking, Marketing, CRM, Negotiation, Microsoft Excel, Project Management, Microsoft Word, PowerPoint
Education
University of Central Oklahoma 2007 — 2009
General studies
Cumberland University 2005 — 2006
BOMA Indianapolis May 2014 - Present
Kite Realty Group October 2011 - May 2014
Defender Direct May 2011 - October 2011
Lauth Property Group March 2006 - May 2011
Morris Group Realty March 2004 - March 2006
ReMax Real Estate Groups September 1997 - March 2004
Skills
Real Estate, Budgets, Property Management, Real Estate Development, Process Scheduler, Real Estate Transactions, Microsoft Office, Negotiation, Leases, Location Intelligence, Strategic Planning, Disposition, Corporate Real Estate, Team Building
Education
Indiana University-Purdue University at Indianapolis 1995 — 1996
General Business
Ball State University 1993 — 1995
Business, Management, Marketing, and Related Support Services
Verizon Wireless February 2014 - Present
Clear Satellite February 2013 - January 2014
Cellular Sales January 2012 - February 2013
DEFENDER Direct December 2009 - December 2011
Skills
Sales, Cold Calling, Direct Sales, Customer Service, Sales Process, Account Management, Team Building, Sales Presentations, Solution Selling, B2B, Lead Generation, Marketing, Inventory Management, Customer Experience, Building Relationships, Inside Sales, Business Development, Social Networking, Contract Negotiation, Social Media Marketing, Microsoft Office, Outlook, Microsoft Excel
Education
Carson-Newman College 2004 — 2008
Bachelor of Science (BS), Psychology
Morristown west high school 2000 — 2004
Primerica January 2013 - Present
Forum Energy Technologies January 2006 - August 2015
Forum Energy Technologies January 2012 - July 2015
Forum Energy Technologies October 2013 - October 2014
Forum Energy Technologies January 2012 - October 2013
Defender Direct January 2010 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, CompTIA A+, Cisco Technologies, CCENT, Series 6, BOSIET, PEC safe gulf, Adobe Design Programs, Hydraulics, Pneumatics, Workflow Management, Marketing
Education
Art Institute of Atlanta
Graphic Design
Art Institute of Pittsburg Online
Media Arts and Animation
United States Marine Corps
University of Louisiana
Media Arts and Animation
CNR Dynamic January 2015 - Present
DEFENDER Direct May 2012 - January 2015
DEFENDER Direct March 2009 - April 2012
AT&T January 2005 - March 2006
Portrait Homes January 2003 - January 2005
Skills
Training, Security, Team Building, Sales, Customer Satisfaction, Change Management, Strategic Planning, Sales Management, Customer Service, Business Development, Marketing Strategy, Direct Sales, Sales Operations, Management, Sales Process, Account Management, Leadership, New Business Development, Team Leadership, Operations Management, Coaching, Marketing, Customer Retention, Microsoft Office, Cold Calling, Contract Negotiation, Leadership Development, CRM, Microsoft Excel, Recruiting, Physical Security, Negotiation
Education
Butler University 2012 — 2013
Advanced business, Business Administration, Management and Operations
Aliso Niguel High school 1999 — 2002
High school diploma
Red August August 2011 - Present
Defender Direct January 2009 - Present
Photographer May 2008 - July 2011
First Advantage Recruiting Solutions May 2007 - August 2008
AdHouse Design June 2006 - April 2007
FedEx Kinko's August 2002 - May 2006
Skills
Account Management, Applicant Tracking..., Microsoft Excel, Microsoft Office, Photography, Photoshop, Recruiting, Team Building, PowerPoint, Outlook, Leadership, Customer Service
Education
Ball State University 2002 — 2006
Bachelor of Science, Advertising
Crowe Horwath LLP July 2015 - Present
Crowe Horwath LLP June 2014 - August 2014
Dauby O'Connor & Zaleski December 2013 - March 2014
DEFENDER Direct May 2013 - August 2013
Skills
GAAP, Microsoft Excel, VBA, Public Speaking, Presentation Skills, Problem Solving, GAAS, Microsoft Office, Microsoft Word, Time Management, Accounting, Event Planning
Education
Anderson University 2011 — 2015
Bachelor of Arts (B.A.), Accounting, Business-Information Systems
KAR Auction Services, Inc October 2013 - Present
Defender Direct July 2009 - September 2013
Personix August 2008 - March 2009
Golden Rule Insurance/UHC 2007 - June 2008
Fusion Alliance 2004 - 2007
Management Information Disciplines February 1999 - January 2004
MID 1999 - 2004
Retail Positions 1974 - 1999
Paul Harris Stores 1976 - 1998
Skills
Certified Scrum Master..., Software Documentation, Visio, Business Analysis, Forecasting, Microsoft SQL Server, SQL, Requirements Analysis, Process Improvement, Business Process, Software Project..., Software Development, Visual Studio, Agile Methodologies, XML, Requirements Gathering, Testing, Project Management, Quality Assurance, SharePoint, Scrum, Analysis, Training, Business Requirements, Vendor Management, Business Intelligence, Management, SDLC, Leadership, Team Building, Consulting
Education
Illinois Central College 1972 — 1974
Vivint Solar March 2014 - Present
DEFENDER Direct June 2013 - March 2014
Walmart October 2011 - June 2013
Kmart Corporation September 2010 - October 2011
Skills
Solar Energy, Loss Prevention, Surveillance, Customer Service, Training, Retail, Leadership, Public Speaking, Sales, Management, ZEP Solar Technology, MSI Solar Technology, Ecolibrium Solar..., Videography
Education
Fresno City College 2010 — 2013
Business Administration and Management, General
Brigham Young University - Idaho 2009 — 2009
Defender Direct 2010 - Present
PCF, Inc. 2004 - 2009
West Corp. 2001 - 2004
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Customer Service, Alarm Systems, Team Building, CCTV, Sales, Access Control, Operations Management, Software Installation, Customer Retention, Technical Support, Fire Alarm, Process Improvement, Account Management, Training, Security, Management, Teamwork, Customer Experience, Networking, Microsoft Office, Microsoft Excel, Leadership, Team Leadership, Time Management, Microsoft Word, Sales Management, Coaching, Inventory Management
Education
Pensacola State College 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Electronic Security Association 2010 — 2014
CAT I / CATII / CFAD / CFAT II, Advanced intrusion systems
George Stone Career Center 2009 — 2010
Electricians Certification Commercial/Residential, Electrical and Power Transmission Installation/Installer, General
Pensacola State College 2006 — 2008
A.A., General Studies
U.S.NAVY Electronics A & C Schools 1989 — 1993
US NAVY CERTIFICATION, Industrial Electronics Technology/Technician, PASS
Eli Lilly and Company July 2015 - Present
Butler Business Consulting Group January 2015 - May 2015
Delta Gamma January 2014 - January 2015
Brooksource September 2014 - December 2014
Eli Lilly and Company May 2014 - August 2014
DEFENDER Direct January 2014 - May 2014
Butler University September 2011 - May 2014
Delta Gamma-Alpha Tau Chapter January 2013 - January 2014
DEFENDER Direct May 2013 - August 2013
Skills
Microsoft Excel, Social Media Marketing, Marketing, Advertising, Microsoft Word, Teamwork, Customer Service, Facebook, Social Media, Leadership, Event Planning, Social Networking, Time Management, Finance, Accounting, Budgets
Education
Butler University 2011 — 2015
Bachelor's degree, Marketing and Finance
R. Nelson Snider High School 2006 — 2011
DEFENDER September 2014 - Present
Defender Direct October 2010 - Present
Defender Direct December 2007 - April 2010
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Team Building, Supervisory Skills, Training, Time Management, Access, Sales Management, Customer Satisfaction
Education
Harrison College-Indianapolis 2008 — 2010
Associate of Science (AS), Criminal Justice and Corrections
Lee Supply Corp. March 2011 - Present
DEFENDER Direct November 2009 - March 2011
American General Financial Services July 2008 - September 2009
Ball State University Department of Marketing & Management August 2007 - March 2008
Skills
Key Performance..., Reporting & Analysis, Microsoft Excel, Purchase Management, Purchasing, Inventory Management, Business Intelligence, Forecasting, Analytics, Microsoft Office, Budgets, Marketing Strategy, Pricing
Education
Ball State University 2007 — 2008
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
Ball State University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration
Grim Walks Denver February 2015 - Present
Dill Dill Carr Stonbraker & Hutchings P.C. March 2015 - Present
Site Enhancement Services April 2013 - October 2014
DEFENDER Direct April 2012 - March 2013
DEFENDER Direct July 2011 - April 2012
Kaplan Compliance Solutions June 2011 - July 2011
PAR North America October 2010 - May 2011
US Army January 2005 - January 2011
No Limits A/V 2011 - 2011
Skills
Customer Service, Strategic Planning, Account Management, Team Building, Microsoft Office, Leadership, Microsoft Excel, Team Leadership, Training, Management, Quality Assurance, Marketing, Social Media, New Business Development, Sales, Customer Satisfaction, Public Speaking, Negotiation, Presentations, Project Management, Time Management
Education
Ball State University 2003 — 2009
BA, Telecommunications
Defender Direct June 2011 - Present
Skills
Microsoft Office, OS X, Windows, Computer Hardware, Networking, Wireless Networking, Customer Service, Internet Troubleshooting, Troubleshooting, Creative Problem Solving, Home Automation, Home Theater
Education
University of Utah 2009 — 2015
Political Science and Government
Montana State University-Great Falls College of Technology 2005 — 2007
Computer Technology/Computer Systems Technology
Salesforce Marketing Cloud Executive AssistantExactTargetAugust 2013 - Present
ExactTarget June 2012 - August 2013
Defender Direct August 2011 - June 2012
Principal Wellness Company October 2008 - June 2010
Principal Wellness Company June 2006 - October 2008
Principal Wellness Company April 2005 - June 2006
Skills
College Recruiting, Recruiting, Customer Service, Applicant Tracking..., Cold Calling, Talent Acquisition, Technical Recruiting, Employee Benefits, Account Management, Coaching, Training, Microsoft Office, Onboarding, Salesforce.com, Call Centers, Human Resources, Customer Retention, Employee Training, CRM, Sales, Interviews, Team Building, Management
Education
Ball State University 1997 — 2001
B.S., Exercise Science
Noblesville High School 1994 — 1997
DEFENDER November 2013 - Present
Defender Direct May 2008 - November 2013
Defender Direct July 2007 - May 2008
Davis Homes, LLC 1989 - 2007
Skills
Problem Solving, Continuous Improvement, Customer Relations, Strategic Planning, Customer Service, Change Management, Forecasting, Mentoring, Negotiation, Account Management, Compliance, New Business Development, Process Improvement, Product Development, Project Management, Contract Negotiation, Team Building, Operations Management, Time Management, Customer Satisfaction, Coaching, CRM, Call Centers, Training, Strategy, Leadership
Education
Indiana Business College
Defender Direct April 2014 - May 2015
Robert Half - Office Team August 2013 - April 2014
Results Based Coaching January 2008 - August 2013
One America Financial Partners October 2002 - March 2009
Conseco August 1996 - October 2002
Skills
Leadership Development, Strategic Planning, Cross-functional Team..., Customer Service, Process Improvement, Budgets, Training, Leadership, Insurance, Team Leadership, Public Speaking, Human Resources, SDLC, Coaching, Employee Training, Management, Change Management, Six Sigma, Consulting, Microsoft Office, Team Building, Marketing, Project Management, Business Analysis, Project Portfolio..., Visio, Employee Benefits, Program Management, Business Strategy, IT Strategy, Vendor Management, Organizational...
Education
Anderson University 2004 — 2006
Master of Business Administration (MBA)
The Sheridan Press June 2014 - Present
Pacers Sports & Entertainment December 2013 - June 2014
Defender Direct August 2012 - September 2013
Defender Direct June 2012 - August 2012
Skills
Final Cut Pro, DVD Studio Pro, Pro Tools, Adobe Creative Suite, Microsoft Office, After Effects, Web Design, Blogging, Producing, Editing, Video Editing, Videography, Premiere, Photoshop, Social Media
Education
Ball State University 2008 — 2012
Bachelor of Arts, Telecommunications
Defender Direct March 2008 - Present
Dunhill Staffing July 2005 - November 2007
Hoosier Park February 1996 - May 2003
Skills
Account Reconciliation, Accounting, Microsoft Excel, Payroll, Journal Entries, Accruals, Microsoft Dynamics GP, Microsoft Office, Management, Leadership, Sales Tax, Payroll Taxes, Financial Reporting, Balance Sheet
Education
Ball State University 1977 — 1981
Accounting, Business
Lapel High School
Tailor Made by Elizabeth April 2014 - Present
Defender Direct February 2012 - February 2014
United Medical Resources UMR January 2008 - November 2008
Hospice of Cincinnati August 2005 - October 2008
Skills
Customer-focused Service, Coaching Soccer, Home Health Care, Elderly Healthcare, Personal Development, Developing Leaders, Leading Positive Change, Leading from the Seat, Building Relationships, Team-oriented, Team Building, Positive Team Player, Positive Personality, Positive Work..., Positive Can-do Attitude, Sales Management, Sales, Call Centers, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, APA, Psychology, Sociology Of Culture, Cpr Certified, AED, Custom alterations, Tailoring, Customer Experience, Time Management, Leadership, Sales Process, Cold Calling
Education
Cincinnati State Technical and Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
Cincinnati State Technical and Community College
Associate's Degree, Medical/Health Management and Clinical Assistant/Specialist
Ivy Tech Community College-Southeast 2001 — 2004
Registered Nursing/Registered Nurse
Franklin County High School 1995 — 1999
Diploma, General Studies
Nolting Investments, LLC September 2006 - Present
Indiana Health Information Exchange September 2010 - March 2012
Defender Direct November 2008 - April 2010
Enterprise Rent-A-Car August 2006 - November 2008
Johnny Carino's November 2003 - August 2006
MainSource Bank June 2001 - August 2004
Education
Ball State University 2001 — 2005
BS, Finance
DEFENDER Direct September 2013 - August 2014
Defender Direct February 2013 - August 2013
State Industrial Products May 2012 - February 2013
M-Key Media March 2011 - May 2012
Skills
Business Networking, Outside Sales, Web Project Management, Customer Relations, Customer Service, Retail, Market Planning, Management, Sales, Team Leadership, Sales Process, Advertising, Marketing Strategy, Account Management, Teamwork, Customer Satisfaction, Sales Management, B2B, Leadership, Inventory Management, Social Media Marketing, Selling, Direct Sales, Budgets, Social Media, Marketing, Cold Calling, Social Networking, Time Management, Team Building, New Business Development, Event Planning, Recruiting, Training, Sales Presentations
Education
University of Southern Indiana 2007 — 2010
BS, Marketing
Arizona Western College 2005 — 2007
Associate Degree, General Studies
Advanced Sustainability Solutions August 2014 - Present
DEFENDER Direct August 2013 - August 2014
The Home Depot June 2011 - September 2013
Efficient Energy Advisors, LLC January 2009 - June 2011
Hans Hoogeveen Consulting May 2009 - August 2010
Skills
Corporate Social..., Sustainability, Sustainable Business, Strategic Planning, Sustainability..., Triple Bottom Line, Public Speaking, Sustainability Reporting, Non-profits, Environmental Awareness, Leadership Development, Business Strategy, Program Management
Education
Green Mountain College 2007 — 2009
M.B.A., Sustainable Business Practices
Amsterdam University of Applied Sciences 1995 — 1997
M.S.P.T., Physical Therapy
Pacific University 1988 — 1992
BS, Biology and Philosophy
Earlham College 1976 — 1978
Defender Direct August 2009 - Present
Indiana Department of Revenue August 2008 - August 2009
Skills
Accounts Receivable
Education
DeVry University 2009 — 2011
Bachelor Degree, Accounting
Spensa Technologies Inc March 2015 - Present
Sypris Electronics, LLC May 2014 - March 2015
Cyber Center January 2014 - December 2014
ResNet Purdue University October 2012 - January 2014
DEFENDER Direct May 2013 - August 2013
Netheads June 2011 - August 2012
Washington Township Swim Club August 2010 - June 2011
Daniels Associates, INC June 2010 - December 2010
Skills
C#, SQL, Java, Linux, C++, Programming, C, Software Development, Software Engineering, MySQL, Git, Application Security, Systems Security, Visual Studio, Databases, Python, Reverse Engineering, Go, Information Security, PostgreSQL, Computer Security, jQuery, JavaScript
Education
Purdue University 2011 — 2015
Undergraduate, Computer Science - Mathematics (Minor), 3.0
J Everett Light Career Center 2009 — 2011
Computer Science, A
Vincennes University 2009 — 2011
Computer Science, A
North Central High School 2007 — 2011
North Central Honors Diploma, High School General Education, 3.6 Unweighted GPA, 4.2 Weighted
Jake Sweeney Chevrolet Tri County 2014 - Present
Joseph Chevrolet February 2012 - March 2014
Defender Direct March 2010 - November 2011
Skills
Sales Process, Customer Satisfaction, Sales, Customer Retention, Sales Management, Sales Operations, Cold Calling, Automotive, Account Management, Direct Sales, Inventory Management, Team Building, New Business Development, Selling, Customer Service, Retail
Education
Cincinnati State Technical and Community College 2009 — 2010
Business, Management, Marketing, and Related Support Services
Anthem June 2014 - Present
Kelly Services / WellPoint July 2013 - June 2014
Briljent December 2009 - June 2013
Defender Direct April 2008 - August 2009
C.P. Morgan July 2006 - March 2008
Baker Hill - Experian May 2006 - July 2006
Winston-Terrell Group December 2005 - May 2006
Salin Bank and Trust July 2005 - December 2005
National City Bank February 2000 - July 2005
Training, Inc June 1999 - February 2000
Skills
Performance Management, Coaching, Training, Change Management, Human Resources, Customer Service, Leadership, Research, Customer Satisfaction, Time Management, Instructor-led Training, Leadership Trainer, Customer Service..., Operations Training, Public Speaking, ADDIE, Instructional Design, Needs Analysis, Technical Writing, Performance Improvement, Kirkpatrick, Bloom's Taxonomy, Action Learning, Classroom Delivery, Blended Learning, Adult Education, Adult Learning Theory, Program Management, Onboarding, Train the Trainer, Training Facilitation, Program Development, WebEx, E-Learning, SnagIt, Employee Training, Training Delivery, Organizational..., Curriculum Development, Hands-on Training
Education
Indiana University 2001 — 2003
Master of Science (M.S.), Adult Education
Ball State University 1988 — 1993
Bachelor of Science (B.S.), Psychology
Ipsos September 2014 - Present
Defender Direct June 2011 - July 2014
Radius Global Market Research November 2008 - May 2011
Ipsos (formerly Synovate/Symmetrics) July 2004 - November 2008
Walker Information May 1995 - June 2004
dgs Marketing Engineers 1996 - 1996
Skills
Marketing Research, Brand Loyalty, Customer Insight, Market Research, Segmentation, Strategy, Business Strategy, Customer Experience, Market Analysis, Quantitative Research, Marketing, Management, Questionnaire Design, Strategic Planning, Business Development, Analysis, Consumer Behaviour, Focus Groups, Advertising, Product Development, Business Planning, Competitive Analysis, Analytics, Competitive Intelligence, Customer Satisfaction
Education
Butler University 2012 — 2013
Strategic Leadership Consortium
Anderson University 2000 — 2002
MBA, Marketing
Ball State University 1993 — 1997
BA, Marketing, International Business, French
Beall, Inc. DBA Miracle Ear May 2015 - Present
MedTech College December 2013 - October 2014
Royal United Mortgage December 2012 - September 2013
Defender Direct June 2012 - December 2012
Kaplan College December 2008 - May 2012
Rainmakers 2008 - 2012
Rainmakers 2008 - 2012
Rainmakers 2008 - 2012
Rainmakers 2008 - 2012
Rainmakers 2002 - 2010
Skills
Customer Service, Public Speaking, Social Media, Team Building, Social Networking, Training & Development, Profit & Loss Management, Organizational..., Management, Employee Training, Small Business, Sales, Coaching, Training, Nonprofits
Education
Ball State University 1987 — 1992
BS, Marketing and Communications
Ball State University - College of Business 1987 — 1992
Bachelor of Science (BS), Marketing- Sales and Promotion
Armed and Ready Security 2010 - 2011
Defender Direct June 2004 - January 2010
Ferd Grisanti's 1995 - 1999
Education
Cumberland College 1991 — 1995
Defender Direct May 2012 - Present
Pitney Bowes January 2008 - May 2012
Education
Indiana Business College 1998 — 1999
TQL May 2014 - Present
Defender Direct May 2009 - February 2014
Drummond American August 1997 - April 2007
Skills
Account Management, Security, Sales, New Business Development, ADT, Sales Operations, Sales Process, Call Centers, Direct Sales, Sales Management, Customer Retention, Customer Satisfaction, Sales Presentations, B2B
Education
Anderson University 1982 — 1986
Defender Direct December 2009 - Present
Target October 2006 - December 2009
Skills
Sales, Computer and Tech, Data Analysis, Team Building, Data Entry, Time Management, Inventory Management, Management, Customer Service, Windows, Performance Management, Leadership Development, Negotiation, Team Management, Analysis, PowerPoint, Process Improvement, Customer Satisfaction, Microsoft Excel, Microsoft Word, Leadership, Microsoft Office, Coaching, Teamwork, Team Leadership, Troubleshooting, Computers, Security
Education
Community College of Rhode Island 2010 — 2012
Associate of Arts (A.A.), General Studies, 3.2
Franklin Academy 2003 — 2006
High School, General Studies, 3.9
Roche May 2015 - Present
Central Indiana Clubhouse 2014 - 2015
Central Indiana Clubhouse 2014 - 2015
Defender Direct April 2004 - May 2014
Defender Direct 2004 - 2011
Equity Residential June 1999 - September 2004
Skills
Innovation, Business Process, Business Development, Business Strategy, Business Planning, Customer Acquisition, Customer Service, Continuous Improvement, People Development, People Skills, Leadership Development, Strategic Leadership, Thought Leadership, Organizational..., Organizational Design, Organizational Structure, Sales, Sales Management, Sales Process, Cross-functional Team..., Team Building, Team Management, Coaching, Job Coaching, Focus Groups, Solution Focused, Outcome focused, Object Oriented Design, Object Oriented Modeling, System Testing, System Design, Project Management, Project Planning, Leadership, Customer Retention, Customer Experience, Entrepreneurship, Process Improvement, Innovation Management, Brand Loyalty, P&L Management, Call Centers, CRM, Operations Management, Training, Start-ups, Team Leadership, Strategy, Performance Management, Change Management
Education
Indiana Institute of Technology 2009 — 2012
Bachelor of Science (B.S.), Organizational Leadership
Indiana Institute of Technology 2006 — 2012
BS, Organizational Leadership
DEFENDER Direct March 2013 - Present
LQ Performance Strategies January 2004 - February 2013
LQ Performance Strategies June 2008 - August 2009
RCI 1993 - 2002
Skills
Coaching, Instructional Design, Leadership Development, Career Development, Training, Organizational..., Employee Training, Executive Coaching, Organizational..., Program Management, Leadership, Public Speaking, Workshop Facilitation, Performance Management, Staff Development, Team Building
Education
University of Notre Dame - Mendoza College of Business 2010 — 2010
Executive Certificate in Leadership & Management, Leadership and Management
Ball State University 1987 — 1991
BS
Sheridan High School 1983 — 1987
Phoenix One Media LLC December 2011 - Present
DEFENDER Direct October 2013 - February 2014
myCOI November 2012 - June 2013
Baldwin & Lyons, Inc. June 2007 - February 2012
Conseco August 2003 - February 2007
Education
Ball State University 1998 — 2003
BS, Professional English
Seymour High School
Graduate
Camino Real Food Services May 2013 - Present
Coastal Carolina Community College June 2012 - Present
Defender Direct August 2010 - October 2011
RadioShack October 2001 - November 2005
RadioShack October 2001 - May 2005
Skills
Customer Satisfaction, Loss Prevention, Customer Service, Retail, Inventory Management, Sales, Troubleshooting, Computer Repair, Computer Hardware, Microsoft Office, Call Center, Direct Sales, Time Management, Microsoft Word, Microsoft Excel, Teamwork, Software Installation, Public Speaking, PowerPoint
Education
Ball State University 1999 — 2001
None, Architecture and accounting
angola high
Defender Direct March 2012 - Present
Hy Vee March 2003 - March 2010
EMCO Enterprises 2000 - 2002
Quester Research (CDC) 1998 - 2000
Education
Des Moines Area Community College 2008 — 2011
Associates of Science, Business Administration
AIB College of Business 1995 — 1997
Public Relations/Business Communications
The Townsend Corporation July 2014 - Present
Defender Direct August 2009 - July 2014
Carter Logistics LLC May 2008 - August 2009
Charles Schwab August 2006 - May 2008
First Merchants Corporation December 2005 - July 2006
Skills
SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SAP BusinessObjects..., SSAS 2005 Cube Designer, SSAS 2008R2 Cube..., SSIS 2005 Package..., SSIS 2008R2 Package..., Business Objects, Business Intelligence, Business Analysis, Dashboard, Microsoft Excel, Microsoft Office, Microsoft SQL Server, SSIS, SSRS, T-SQL, Sales Operations, Analysis, Web Intelligence, Financial Analysis, SQL, Financial Reporting
Education
Ball State University - College of Business 2000 — 2005
Bachelor, Corporate Financial Management
DEFENDERS November 2014 - Present
Defender Direct September 2012 - Present
Defender Direct January 2006 - Present
Skills
Team Building, Call Centers, Sales Management, Customer Satisfaction, Lead Generation, Sales, Training, Sales Process, Account Management, Cold Calling, Operations Management, Call Center, Direct Sales, Recruiting, Microsoft Office, Coaching, Customer Service, Customer Retention, Salesforce.com, Leadership, Sales Operations, New Business Development, Selling, Customer Experience, Team Leadership, Leadership Development, Employee Training, Time Management, Marketing, Sales Presentations, B2B
Education
Indiana Bible College
Theology/Theological Studies
Power Home Remodeling Group January 2015 - Present
DEFENDER Direct November 2013 - Present
Belk February 2011 - October 2013
Belk June 2010 - February 2011
Clemson University August 2006 - May 2010
Skills
Matlab, Microsoft Office, PowerPoint, Research, Microsoft Excel, Microsoft Word, Public Speaking, Statistics, Data Analysis, C++, Social Media, Teamwork
Education
Clemson University - College of Business and Behavioral Science 2006 — 2010
Bachelor of Science (B.S.), Finance and Financial Management Services
Crime Intervention Alarm Co., Inc July 2009 - Present
Defender Direct December 2008 - July 2009
Firetree, Ltd., Inc. February 2008 - August 2008
Colonie Pavilion-Firetree, Ltd February 2008 - August 2008
Youth Services October 2005 - August 2007
and County Social Services December 2000 - October 2005
Haskins Non August 1999 - December 2000
Children's Home R.T.F., Inc August 1996 - August 1999
Children's Home R.T.F., Inc January 1993 - August 1996
Education
Binghamton University 1990 — 1992
Bachelor's, Applied Social Sciences w/ CJ concentration
Broome Community College
Associate of Science, Liberal Arts
SUNY at
B. S, Applied Social Sciences w/ Criminal Justice Concentration
Whitney Point High School
Regents Diploma
Defender Direct June 2012 - Present
Relationship Management Services April 2009 - June 2012
JC Property/KB Management October 2003 - April 2009
Charles Schwab & Co February 1992 - October 2003
Skills
Customer Relations, Sales Management, Consultative Selling, Sales Process, Sales Support, Account Management, Business Strategy, Coaching, Contract Negotiation, Customer Retention, Customer Service, Direct Sales, Lead Generation, Leadership, Management, Negotiation, New Business Development, Program Management, Recruiting, Sales, Sales Operations, Sales Presentations, Salesforce.com, Selling, Solution Selling, Start-ups, Strategic Planning, Team Building, Team Leadership, Training
Education
Quinlan School of Business, Loyola University Chicago 1989 — 1991
MBA, Marketing
Illinois State University 1982 — 1986
B.S, Finance, Economics
ADESA August 2015 - Present
DEFENDERS June 2012 - August 2015
Defender Direct January 2010 - June 2012
First Merchants Corporation October 2008 - December 2009
L.M. Henderson & Company, LLP July 2006 - October 2008
Skills
Account Management, Accounting, Auditing, Customer Service, Finance, Financial Analysis, Internal Audit, Internal Controls, Microsoft Excel, Sales, Strategic Planning, Team Building, Leadership, Process Improvement, Training
Education
Ball State University - College of Business 2000 — 2005
Accounting, Accounting and Finance
Riley Hospital for Children at IU Health November 2012 - Present
Ben Davis High School January 2010 - July 2013
Defender Direct May 2012 - August 2012
U.S. Department of Commerce January 2012 - August 2012
Things Remembered May 2008 - November 2011
Skills
Social Media, PowerPoint, Microsoft Office, Event Planning, Customer Service
Education
Butler University - College of Business Administration 2010 — 2012
Bachelor of Science (B.S.), Marketing with Honors & Management Information Systems with Honors, 3.66
Technical Consumer Products January 2013 - Present
Aramark March 2010 - January 2013
Defender Direct January 2009 - September 2009
WestPoint Financial Consultants January 2008 - January 2009
Skills
Account Management, Cold Calling, Social Media, Marketing Strategy, Customer Service, Microsoft Excel, Direct Sales, Social Media Marketing, Marketing, Social Networking, PowerPoint, Microsoft Office, Sales Management, Strategic Planning, Process Improvement, Email Marketing, Microsoft Word, Event Management, Team Leadership
Education
Butler University 2007 — 2009
Business Administration, Marketing
Earlham College 2005 — 2007
Business Management, Marketing
Seals Ambulance Service June 2015 - Present
Indiana Army National Guard March 2014 - Present
Tactical Firearms Training October 2013 - Present
Indiana Army National Guard January 2011 - March 2014
Indiana Army National Guard January 2010 - January 2011
Indiana Army National Guard January 2008 - January 2010
Defender Direct January 2007 - January 2008
Indiana Army National Guard July 2006 - January 2008
Blue Line Security January 2006 - January 2007
Indiana Army National Guard November 2003 - June 2006
Skills
Operations Management, Military Operations, Leadership, Security Clearance, DoD, Military, EMT, Team Building, Army, Management, Hazmat Operations, Personal Security, Emergency Services, Physical Security, Leadership Development, Operational Planning, Healthcare Management, Emergency Medicine, Small Arms Instruction, Homeland Security, First Responder, Resiliency, Disaster Response, Training & Development, Customer Service, Basic Life Support..., Incident Command, Maintenance & Repair, Combatives, Equal Opportunities, Human Resources, Organizational..., Office Administration, Personnel Management, Risk Management, Surveillance, Counterinsurgency, Suicide Prevention, Security Management, Substance Abuse..., Preventive Medicine, Program Development, Workplace Safety, Microsoft Office, Prehospital Care, Firearms Instruction, Force Protection
Education
American Military University 2014 — 2016
Bachelor's Degree, Sports Medicine and Exercise Physiology, Junior
Harrison College 2012 — 2013
Bachelor's Degree, Health/Health Care Administration/Management, 3.88 (A)
Ivy Tech Community College 2009 — 2011
Associate's Degree, Paramedic Sciences, 4.00 (A)
Purdue University 1992 — 1995
Associate of Science (A.S.), Electrical Engineering Technology
Defender Direct 2010 - 2014
Skills
Paralegals, Legal Assistants, Litigation, Civil Litigation, Family Law, Business Litigation, Microsoft Office, Employment Law, Legal Research, Corporate Law, Pleadings, Legal Writing, Legal Documents, Document Review, Lexis, Customer Service, Microsoft Excel, Team Building, Leadership, Management, Strategic Planning, Training
Education
Indiana University - Robert H. McKinney School of Law 2012 — 2016
Doctor of Law (J.D.)
Strayer University-Florida 2006 — 2008
Bachelor of Business Administration (BBA), Legal Studies
Southeastern Paralegal Institute 1999 — 1999
Paralegal Certificate
Austin Peay State University 1996 — 1998
Associate of Science (AS), General Studies
Safelite AutoGlass August 2009 - Present
Capital One November 2008 - May 2009
Defender Direct June 2008 - August 2008
Sears, Roebuck and Co. January 2006 - June 2008
Skills
Electronics, Computer Hardware, Electronic Engineering
Education
Lincoln Technical Institute 2007 — 2008
Certificate, Electronics
Anne Arundel Community College 2004 — 2006
n/a - but ready for a new challenge 2012 - Present
Salliemae April 2011 - February 2012
Defender Direct February 2009 - January 2010
Skills
Customer Service, Data Entry, Home Equity Loans, loan processing, Accounts Receivable, Bill Payment, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Harrison College-Indianapolis 1970 — 1971
Certificate, Accounting and Related Services
Arlington High School 1966 — 1970
Diploma, General Studies
Defender Direct March 2011 - March 2012
Best Buy August 2007 - March 2010
Food Lion August 2006 - July 2007
Skills
Computer Hardware, Computer Repair, Virus Removal, Alarm Systems, Cable Management, Networking, Customer Service, Idealist, Windows, Mac OS X, Strategic Planning
Education
Delaware Technical and Community College-Terry
GED
V.I. Productionz 2011 - Present
Defender Direct November 2008 - October 2009
United States Air Force April 2002 - August 2008
Skills
DoD, Military Aircraft, Crash Recovery, Management, Security Alarms, Field Installation, Cable Wiring, Audio Engineering, Music Production, Studio Recording, Songwriting, Composition, Music Industry, Music Education, Music Theory, Singing, Audio Post Production, Pre/Post Production, Video Editing, MacBook Pro, Documentations, Operations Management, Soldering, TG series radio, Service Deployment, Phone Lines, Structural Repairs, Security, Sound Design, Training, Military, Air Force, Audio Editing, Recording, Equipment Installation, Software Installation, Electronics Repair, Performing, Pro Tools, Logic Pro, Sound, Wiring Diagrams, Computer Repair, Audio Processing, Live Sound, Computer Maintenance, Equipment Repair, Aircraft Systems, Field Recording, Mixer
Education
Full Sail University 2011 — 2012
Associate of Science (A.S.), Recording Engineering
Duncanville High School 1999 — 2001
Diploma
DEFENDERS July 2015 - Present
Defender Direct October 2011 - Present
Skills
Team Building, Customer Satisfaction, Strategic Planning, Sales, Process Improvement, Account Management, Customer Service, Operations Management, Sales Management, Coaching, Inventory Management, Leadership Development, Leadership, Training, Microsoft Office
Education
California University of Pennsylvania 1993 — 1996
Social Work
Community College of Allegheny County 1992 — 1993
General Studies
Defender Direct February 2012 - Present
Multiband April 2002 - February 2012
Skills
Security Management, Access Control, Security, Alarm Systems, Loss Prevention, Risk Assessment, Team Building, Operations Management
Education
Delta State University 1988 — 1992
General Studies with an emphasis on Pre Law
Global Atlantic Financial Group Limited - Forethought November 2013 - Present
Defender Direct April 2011 - November 2013
Skills
Customer Service, Call Centers, Customer Satisfaction, Sales Process, Sales, Account Management, Team Building, Coaching, Team Leadership, Direct Sales, Cold Calling, Sales Operations, Member of Toastmasters, Variable Annuities, Fixed Annuities
Education
Cincinnati Christian University
Education/ Bible
Louis F Leeper May 2013 - Present
BRAVO BRIO Restaurant Group May 2011 - Present
Louis F Leeper January 2013 - May 2013
DEFENDER Direct March 2012 - September 2012
Education
Indiana University of Pennsylvania 2009 — 2011
Community College of Beaver County 2008 — 2009
United States Army Reserve November 2011 - Present
DEFENDER Direct June 2011 - Present
Waterway Gas & Wash May 2006 - June 2010
Arizona State University October 2005 - May 2006
U.S. Department of State May 2005 - May 2006
Skills
Intelligence, Intelligence Analysis, Electronic Warfare, Military Operations, Security Operations, Military Experience, Counterterrorism, Physical Security, Security Clearance, Military Training, Military, Management, Team Management, Operations Management, Modern Standard Arabic, Spanish, Speech Writing, Foreign Policy, Foreign Affairs, Foreign Relations, Foreign Policy Analysis, Islamic Studies, Political Islam, Report Writing, Leadership, Team Leadership, Leadership Development, Analysis, Army, Personal Security, Personal Protection, Counter Surveillance
Education
Heritage High School
Arizona State University 2002 — 2006
Bachelor of Science (BS)
Arizona State University 2002 — 2006
Certificate
Arizona State University 2002 — 2006
Certificate
DEFENDER Direct 2009 - Present
Education
Hanover College