DialAmerica Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Marketing Employees
Jerseys Best Tree Specialists May 2015 - Present
J.A. Lee Companies May 2013 - December 2014
DialAmerica Marketing April 2010 - April 2013
DialAmerica Marketing September 2009 - April 2010
Bloomfield Recreation Department September 2006 - September 2009
D&L Advertising 2008 - 2008
Skills
Advertising, Graphic Design, Photography, File Management, Office Management, Spreadsheets, Adobe Acrobat, Sales, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Branding, InDesign, Graphics, Logo Design, Digital Photography, Illustrator, Telemarketing, Art, Layout, Brochures, Human Resources, Newsletters, Administrative..., Training
Education
Passaic County Community College 2010 — 2012
Exercise Science
Bloomfield College 2005 — 2009
BA, Graphic Design
DialAmerica Marketing January 2007 - Present
DialAmerica January 2004 - January 2007
Skills
Customer Service, Sales, Customer Satisfaction, Management, Customer Retention, Marketing, Microsoft Office, Team Leadership, Sales Management, Leadership, Call Centers, Account Management, Forecasting, Recruiting, Human Resources, Budgets
Education
Capital University
Business Administration and Management, General
Franklin University
Bachelor of Science (B.S.), Business Administration and Management, General
VHA Inc. January 2013 - Present
Reata Pharmaceuticals March 2011 - October 2012
UT Southwestern Medical Center at Dallas November 2008 - March 2011
Carlson Restaurants Worldwide October 2007 - August 2008
Cottonwood Financial July 2005 - July 2007
First American Title June 2004 - June 2005
Publix April 2000 - April 2005
DialAmerica Marketing August 2001 - March 2003
Skills
Process Improvement, Outlook, Budgets, Microsoft Excel, Hyperion Enterprise, Forecasting, Financial Analysis, Strategic Planning, Management, Financial Reporting, Leadership, Cross-functional Team..., Business Analysis, Finance, Training, Integration, Sales, Negotiation, Access, PowerPoint, Business Process..., Analysis
Education
Florida State University 1996 — 2001
BA
Amberton University 2008 — 2010
MBA
The Phoenix Group November 2014 - Present
American Westbrook Insurance Services, LLC March 2010 - November 2014
DialAmerica Marketing June 2008 - March 2010
Skills
Account Management, B2B, New Business Development, Sales, Leadership, Cold Calling, Training, Lead Generation, Marketing, CRM, Sales Management, Marketing Strategy, Business Development, Sales Process, Workers Compensation, PowerPoint, Salesforce.com, Lead Management, Customer Service, Call Center, Insurance, Health Insurance, Direct Marketing, Social Media Marketing, Negotiation, Professional Liability, Interactive Marketing, Retail, Team Building, Customer Retention, Event Planning, Client Development, Qualifying Prospects, Call Centers, Employee Benefits, Sales Operations, Selling, Strategic Planning, Commercial Insurance, Management, Consultative Selling, Direct Sales, Email Marketing, Recruiting, Property & Casualty...
Education
College of DuPage
English
Glenbard East
Huron Consulting Group December 2014 - Present
Huron Consulting Group November 2012 - December 2014
Addison Search April 2012 - November 2012
Follett Higher Education Group February 2010 - April 2012
Empress Casino March 2005 - June 2009
Circuit City October 2004 - March 2005
DialAmerica Marketing June 2004 - October 2004
The Home Depot May 2002 - June 2004
Skills
Excel, PowerPoint, Inventory Management, Microsoft Office, Word, Adobe Dreamweaver, Visual Studio, Visio, Oracle, SQL, MySQL, HTML, Java, C++, C#, Microsoft Word, Microsoft Excel, Network Security, Computer Hardware, Forensic Analysis, Databases, Windows 7, Access, SharePoint, Visual Basic, Windows, Software Documentation, Troubleshooting, FTK, SQL Server Management..., Linux, EnCase
Education
DeVry University 2008 — 2012
B.S., Computer Information Systems w/Focus on Computer Forensics, 3.87/4.0
Northeast Ohio Media Group February 2014 - Present
Professional Solutions October 2007 - Present
Horseshoe Casino February 2012 - October 2012
SPRINT Broadview June 2010 - March 2011
Sprint Nextel 2010 - 2011
Decknicians, Inc January 1997 - June 2007
DT Snow Removal 1998 - 2003
Cleveland State University 1989 - 1998
Val Pak Marketing/ Cash Flash Advertising April 1993 - January 1995
DialAmerica Marketing September 1989 - January 1993
Skills
Business Development, Strategic Planning, Management, Marketing, SEM, New Business Development, Negotiation, Analysis, SEO, B2B, Customer Service, Sales Operations, Strategy, Leadership, Account Management, Marketing Strategy, Digital Marketing, Training, Project Management, Budgets, Cold Calling, Entrepreneurship, Salesforce.com, Advertising, Vendor Management, Cross-functional Team..., Consulting, Insurance, Management Consulting, Mobile Technology, Customer Retention, Editing, News Writing, Problem Solving, Executive Coaching, Research, Teamwork, Customer Acquisition, Credit Analysis, Loan Origination, Presentations, Underwriting, Coordination, Idea Generation, Organizational Structure, Market Research, Advertising Sales, Lifestyle Coaching, Social Media Marketing
Education
Cleveland State University
Bachelor of Arts, Communications/ Social analysis
TrainingCleveland State University
Bachelor of Arts, Communications
Val Pak 1990 — 1992
Marketing and Advertising Certification
Cleveland State University
BA, Communication and Social Analysis
Trinity Fitness Central Florida March 2013 - Present
Sears Holdings Corporation November 2010 - January 2015
Sears Holdings Corporation March 2009 - November 2010
Sears Holdings Corporation May 2007 - March 2009
Sears Holdings Corporation September 2002 - May 2007
DialAmerica Marketing March 2001 - August 2002
Skills
Leadership Development, Performance Consulting, Team Building, Call Center, Coaching, Corporate Training, Training, Leadership, Human Resources, Management, Performance Management, Sales Management, Program Management, Process Improvement, Sales, Vendor Management, Customer Satisfaction, Organizational..., Succession Planning, Employee Engagement, Negotiation, Customer Retention, Analysis, Outlook, Forecasting, Budgets, Marketing Strategy, Talent Management, Employee Relations, Operations Management, Strategic Planning, Change Management, Training Delivery, Cross-functional Team..., Public Speaking, Social Media, Employee Training, Project Planning, Marketing, Team Management, Inventory Management, Recruiting, Account Management, Team Leadership, Project Management, Staff Development, Customer Service, Time Management, Retail, Customer Experience
Education
Florida Agricultural and Mechanical University 1995 — 2000
BS, Economics
Maynard Evans High School 1991 — 1995
Beachbody December 2012 - Present
UnitedHealth Group May 2012 - Present
UnitedHealth Group July 2013 - January 2015
Sears Holdings Corporation October 2011 - May 2012
Kaplan University June 2010 - December 2010
Sprint July 2008 - May 2010
Sprint August 2009 - April 2010
Dell June 2005 - January 2008
DialAmerica Marketing August 2004 - May 2005
Skills
Leadership, Public Speaking, Management, Team Building, Team Leadership, Customer Service, Coaching, Time Management, Social Networking, Sales, Training, Leadership Development, Recruiting, Data Analysis, Customer Satisfaction, Communication, Social Media, Customer Retention, Process Scheduler, Microsoft Excel, Forecasting, Project Planning, Outlook, Process Improvement, Call Centers, PowerPoint, Marketing, Troubleshooting, Employee Benefits, Microsoft Office, Microsoft Word, Workforce Management, Teaching, Vendor Management, Children's Ministry, Analysis, Account Management, Data Entry
Education
Asbury Theological Seminary 2014 — 2018
Master of Divinity (M.Div.), Divinity/Ministry
University of Phoenix 2009 — 2012
Bachelors, Human Services, 3.77
University of Central Florida 2004 — 2008
Associate of Arts, Business Management-Human Resources, 3.57
Ramada Inn & Suites September 2015 - Present
Country Inns & Suites By Carlson August 2015 - Present
Radisson October 2013 - Present
Radisson Hotel and Suites October 2014 - April 2015
DialAmerica Marketing May 2012 - August 2014
Burger King Corporation March 2011 - November 2013
Waste Management July 2010 - September 2011
Walmart August 2010 - January 2011
Skills
Customer Service, Cashiering, Customer Satisfaction, Sales, Microsoft Excel, Teamwork, Cooking, Microsoft Word, Time Management, Microsoft Office, Event Planning
Education
DeVry University 2014 — 2016
Bachelor's Degree, Hospitality Administration/Management
ABC Bartending School 2015 — 2015
Southern Career College 2012 — 2013
Associate of Arts and Sciences (AAS), business mangement & technology
Mary Kay Inc. March 2009 - Present
DialAmerica Marketing October 2008 - March 2014
Johnny's Suzuki and Automotive Center January 2005 - August 2008
Skills
Customer Service, Leadership, Call Center, Customer Satisfaction, Sales, Customer Retention, Marketing, Team Building
Education
Trident Technical College 2008 — 2011
Associate of Arts (AA), Paralegal Studies
Charleston Southern University 1993 — 1994
n/a, Nursing
Oriental Trading Company October 2014 - Present
EGiS Technologies, Inc. October 2014 - Present
Utilia Technology Services September 2010 - Present
Pioneer Roofing September 2014 - October 2014
IPG August 2014 - September 2014
Ag Processing Inc March 2013 - February 2014
Hilton of Omaha March 2012 - April 2013
Bellevue University March 2009 - October 2010
DialAmerica Marketing August 2004 - October 2006
Skills
Computer Hardware, Network Security, Programming, Web Design, Data Entry, Servers, Computer Repair, Virtual PC, Computer Maintenance, Windows, Troubleshooting, Networking, Computer Security, IT Service Management, Unix, System Administration, Help Desk Support, Information Technology, Windows Server, Network Administration, Active Directory, Windows 7, Access, Software Documentation, Technical Support, Server Administration, Group Policy, Windows XP, Laptops, TCP/IP, Citrix, PeopleSoft, DHCP, Hardware Support, VMware, Linux, Operating Systems, Systems Analysis, Cisco Routers, Software Installation, Microsoft Exchange, Hardware, VPN, CompTIA
Education
Bellevue University 2014 — 2015
Bachelor's Degree, Information Technology
Metropolitan Community College 2007 — 2009
Information Technology
Millard South High School
Amplify March 2014 - Present
Amplify June 2013 - March 2014
Amplify Education March 2013 - June 2013
Amplify Education November 2011 - March 2013
Element K January 2008 - October 2011
Element K April 2006 - January 2008
Synapse Development 2003 - April 2006
DialAmerica Marketing 2002 - 2003
DialAmerica Marketing 2001 - 2002
Skills
Leadership, Cross-functional Team..., Strategy, Information Technology, Solution Selling, Consultative Selling, Negotiation, Business Intelligence, Analytics, SaaS, Management, Account Management, New Business Development, Business Development, Market Research, Vendor Management, IT Management, Security, Cloud Computing, Strategic Planning, Linux, FreeBSD, OpenBSD, System Administration, Selling, Sales Operations, Competitive Analysis, CRM, Troubleshooting, Python, Training, Virtualization, Information Security, Computer Security, Network Security, Firewalls, Requirements Analysis, Enterprise Software, Shell Scripting, Scrum, Product Management
Education
Capella University 2009 — 2011
Master of Business Administration (M.B.A.), Marketing, 4.0
Rochester Institute of Technology 1998 — 2004
Bachelor's Degree, Information Technology
Akron Children's Hospital November 2014 - Present
Akron Children's Hospital September 2013 - November 2014
Akron Children's Hospital November 2011 - September 2013
Kaiser Permanente March 2006 - November 2011
DialAmerica Marketing August 1996 - March 2006
Skills
Epic Systems, Healthcare Information..., Informatics, Hospitals, Ambulatory Care, Ambulatory, Healthcare, Clinical Research, HIPAA, EMR, EHR, Revenue Cycle, CPOE, Software Documentation, Healthcare Consulting, Software Implementation, Medical Terminology, Visio, Healthcare Management, Patient Safety, Medical Billing, Medicare
Education
Cleveland State University 2008 — 2010
Bachelor of Arts, Psychology with minor concentrations in Human Resources & Labor Relations
Union Pacific Railroad July 2014 - Present
Cropper Medical Inc / Bio Skin 2014 - Present
Union Pacific Railroad January 2012 - July 2014
Client Resources, Inc. July 2011 - December 2011
Nobbies September 2006 - August 2011
Carlson Hospitality Worldwide August 2004 - July 2011
Carlson Hospitality Worldwide September 2001 - August 2004
Union Pacific Railroad June 2004 - July 2004
Federal Reserve Bank of Kansas City March 2001 - April 2004
DialAmerica Marketing January 2001 - September 2001
Skills
HTML, CSS, HTML + CSS, JavaScript, JSON, AJAX, DHTML, Java, JSP, JSTL, Struts, Struts2, Tiles, Spring, Weblogic, Glassfish, Eclipse, Hibernate, XML, SQL, J2EE, JUnit, Ant, Subversion, VXML, Wicket, Web Services, Java Enterprise Edition, J2EE Application..., Servlets, Spring Framework
Education
Bellevue University 2015 — 2016
Bachelor's Degree, Web Development
Bellevue University 2010 — 2012
BS, Software Development
Vatterott College 2003 — 2004
Diploma, Programming
Vatterott College 2003 — 2004
Associates of Occupational Studies, Computer Programming
QCinc/Queen Creek Business Incubator November 2011 - March 2013
Magellan/Partner's November 2008 - June 2010
Spectrum Health Systems July 2007 - April 2008
DialAmerica Marketing August 2003 - October 2006
Skills
Research, Public Speaking, Entrepreneurship, Strategic Planning, Leadership, Higher Education, Program Development, Community Outreach, Data Analysis
Education
University of Massachusetts Boston 2013 — 2016
Doctor of Philosophy (PhD), Business Administration
Arizona State University 2009 — 2012
MS, Global Technology and Development, 3.97
Arizona State University 2005 — 2006
BS, Psychology
Capital Energy Ohio June 2015 - Present
Limited Brands July 2013 - June 2015
Balestra, Harr & Scherer, CPAs, Inc. August 2012 - July 2013
Ary Roepcke Mulchaey, P.C. January 2012 - April 2012
Ohio Auditor of State May 2011 - December 2011
City of Strongsville July 2010 - December 2010
DialAmerica Marketing May 2010 - July 2010
Alpha Sigma Phi Fraternity at Capital University August 2009 - April 2010
Skills
Accounting, Auditing, Government, Data Entry, Tax
Education
Capital University - School of Management 2008 — 2012
Accounting
Verizon Wireless May 2012 - Present
Verizon Wireless February 2008 - May 2012
DialAmerica Marketing July 2001 - February 2008
Skills
College Recruiting, Social Networking, Onboarding, Recruiting, HRIS, Talent Acquisition, PeopleSoft, Cognos, Diversity Recruitment, Supervisory Experience, Technical Recruiting, Background Checks, Applicant Tracking..., Leadership, New Hire Orientations, Leadership Development, Training, HR Policies, Sourcing, Employee Relations, Management, Resume Writing, Time Management, Benefits Negotiation, Behavioral Interviewing, Team Management, Performance Appraisal, Employee Benefits, Talent Management, Human Resources, Employee Training, Vendor Management, Interviews, Job Fairs, Internet Recruiting, Coaching, Taleo, SPHR, HR Consulting, Job Descriptions, Personnel Management, Policy, Cold Calling, Payroll, Employee Engagement, Networking, Career Development, Performance Management, Labor Relations, Deferred Compensation
Education
Franklin University 2001 — 2003
Bachelor, Business
Iowa Central Community College 1999 — 2001
DialAmerica Marketing June 1998 - Present
DialAmerica November 2002 - June 2012
DialAmerica Marketing July 2002 - November 2002
DialAmerica Marketing January 1999 - July 2002
DialAmerica Marketing September 1998 - December 1998
Skills
Recruiting, Interviews, Sales, Customer Retention, Advertising, Payroll, Networking, Hiring, Onboarding, Account Management, Training, Employee Relations, Customer Service, Lead Generation, Cold Calling, Management
Education
Elmhurst College 2003 — 2005
MA, Industrial/Organizational Psychology
University of Central Florida 1998 — 2002
BA, Psychology
University of Georgia June 2014 - Present
University of Georgia August 2013 - June 2014
DialAmerica Marketing May 2012 - August 2013
DialAmerica Marketing June 2011 - May 2012
DialAmerica Marketing October 2008 - June 2011
Athens Family Connection/Communities in Schools - Whatever It Takes May 2010 - December 2010
DialAmerica Marketing October 2003 - October 2008
Skills
Training, Leadership, Recruiting, Management, Account Management, Human Resources, Sales, Marketing, Social Networking, Social Media, Employee Training, Non-profits, Facebook, Program Management, Email Marketing, Time Management, Performance Management, Customer Retention, Customer Service, Telemarketing, Strategic Planning, Call Centers, Nonprofits, Strategy, Project Management, Public Relations, Business Analytics, Event Planning, Community Outreach, Interviews, Personality Testing, Culture Change, Talent Pipelining, Hiring, Employee Relations, Higher Education, Research, Lead Generation, Organizational..., Data Analysis, Analysis, Leadership Development, Operations Management
Education
The University of Georgia 2007 — 2010
MPA, Management and Organization Theory
The University of Georgia 2003 — 2005
BA, Religion, Philosophy
Berry College 2001 — 2003
N/A, Religion
Olson Research Group, Inc. March 2014 - Present
Drueding Center March 2013 - Present
Olson Research Group, Inc. August 2012 - March 2014
MCC Warwick house April 2012 - August 2012
Temple University January 2011 - August 2012
Temple University May 2011 - May 2012
Tree House Books February 2010 - May 2012
Pennsylvania Ballet August 2010 - January 2011
Urban Erie Community Development Corporation June 2010 - August 2010
DialAmerica Marketing June 2009 - August 2009
Skills
Microsoft Office, PowerPoint, Photoshop, Access, Word, iPhoto, Apple, Excel, SPSS, Copy Editing, Youth Development, Fundraising, Photography, Layout, Customer Service, Supervising, Transcription, Telemarketing, Non-profits, Literacy, At-risk Youth, Immigration, Nonprofits, Social Media, Social Media Marketing, Writing, Research, Market Research, Tutoring, Event Planning, Music Industry, Qualitative Research, Project Coordination, Data Analysis, Spanish, Marketing, Facebook, Social Networking
Education
Temple 2008 — 2012
Bachelor of Arts (BA), Psychology, 3.9
Gannon University 2007 — 2008
High School Dual Enrollment Program, 4.0
AT&T mobility February 2013 - Present
Business Information Systems October 2011 - February 2013
Heartland Payment Systems September 2009 - January 2010
Heartland Payment Systems January 2006 - September 2009
DialAmerica Marketing August 2004 - January 2006
2003-2004 September 2004 - September 2005
Skills
Customer Service, Customer Relations, Inventory Management, Customer Satisfaction, Management, Process Improvement, Software Documentation, Team Building, Microsoft Office, Troubleshooting, Marketing, Leadership, Credit Cards, Sales, Team Leadership, Business Analysis, Training, CRM, Call Centers, Customer Retention, Strategic Planning, Vendor Management, Microsoft Excel, Customer Experience
Education
Milligan College 2010 — 2011
BBA, Business Administration(accounting/finance)
Northeast State Technical College 2007 — 2010
AAS, Business Management
Austin Peay State University 2000 — 2004
BS, Business
Mars Petcare November 2014 - Present
The Nutro Company (a subsidiary of Mars, Inc) March 2012 - Present
Vanderbilt University Medical Center February 2010 - Present
Vanderbilt Owen Graduate School of Management February 2010 - Present
Metabolic Research Center January 2009 - May 2010
US Army March 2006 - February 2010
Veterinary Diagnostic Laboratories April 2008 - August 2008
College of the Holy Cross Laboratory January 2001 - January 2005
Massachusetts General Hospital May 2004 - December 2004
DialAmerica Marketing January 1995 - January 2000
Skills
Training, Leadership, Team Building, Data Analysis
Education
Vanderbilt University - Owen Graduate School of Management 2012 — 2014
Executive MBA, International Business
College of the Holy Cross 2001 — 2005
BS, Neuroscience, BioPsychology
DialAmerica June 2012 - Present
DialAmerica Marketing May 2011 - June 2012
Forever 21 May 2010 - August 2011
American Cancer Society June 2010 - August 2010
Troy & Banks Inc January 2010 - May 2010
McDonald's Corporation June 2007 - January 2010
Marketing Squad June 2006 - August 2006
Skills
Blogging, Facebook, Marketing, Press Releases, Direct Mail, Sales, Social Media Marketing, Social Networking, Customer Service, Social Media, Advertising, Event Planning, PowerPoint, Microsoft Excel
Education
Canisius College 2008 — 2012
Bachelor of Science (BS), Marketing and Management
Greece Athena High School 2004 — 2008
Honors Diploma
Harlem Village Academies July 2015 - Present
Harlem Village Academies August 2014 - Present
Harlem Village Academies July 2013 - Present
Teach For America June 2010 - Present
Imagine Schools August 2011 - July 2013
Prince George's County Public Schools August 2010 - June 2011
Center for Leadership and Service at the University of Georgia August 2009 - May 2010
DialAmerica Marketing June 2009 - May 2010
Leadership Resource Team August 2008 - May 2010
Alternative Spring Break April 2009 - April 2010
Skills
Event Planning, Event Management, Teaching, Classroom Management, Curriculum Design, Leadership, Advertising, Elementary Education, Marketing, Nonprofits, Public Speaking, Time Management, Research, Classroom, Literacy
Education
George Mason University 2010 — 2012
M.Ed, Early Childhood Education
The University of Georgia 2005 — 2010
ABJ, Telecommunication Arts
The University of Georgia 2005 — 2010
Minor, Psychology
University of Georgia - Terry College of Business 2005 — 2010
BBA, Marketing
Sitel October 2013 - February 2015
Sitel October 2013 - February 2015
DialAmerica Marketing 2012 - 2012
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Team Leadership, Teamwork, Training, Leadership, Customer Retention, Team Building, Troubleshooting
Education
Cf 2015 — 2019
Business Administration and Management, General
College of Central Florida
Business Administration and Management, General
DialAmerica Marketing June 1992 - Present
Skills
Customer Satisfaction, Customer Retention, Customer Service, Call Center, Sales, Call Centers, Leadership, Training, B2B, Team Building, CRM, Sales Management, Sales Operations, Account Management, Management, Marketing
Education
Bowling Green State University 1988 — 1992
B.S., Elementary Education
Blue Shield of Newark August 2014 - Present
Blue Cross and Blue Shield of Newark New Jersey September 2014 - April 2015
FortressITX April 2013 - April 2015
Dover Business College March 2012 - March 2013
Dialamerica Marketing Co. September 2000 - November 2011
DialAmerica Marketing September 2000 - 2011
Skills
Computer Hardware, Google Analytics, Outlook, Database Administration, Citrix, System Administration, Technical Support, Operating Systems, VPN, Software Installation, HTML, Networking, Windows, Hardware, Network Administration, Computer Security, Customer Service
Education
Dover Business College 2012 — 2013
PC Support & Network Administration, Network Administration, 4.0
Computer Learning School 1999 — 2000
MBS, Microcomp.Bus.Systems
Barber National Institute March 2012 - October 2012
Barber National Institute November 2010 - March 2012
DialAmerica Marketing August 2010 - February 2011
Gannon University August 2007 - May 2010
Skills
Social Services, Mental Health, Nonprofits, Crisis Intervention, Case Management, Group Therapy, Research
Education
Gannon University 2006 — 2010
BA, Social Work
DialAmerica August 2015 - Present
DialAmerica September 2013 - Present
DialAmerica Marketing July 2003 - September 2013
KinderCare October 2000 - December 2002
KinderCare January 1999 - October 2000
Skills
Recruiting, Telephone Interviewing, Behavioral Interviewing, Hiring Employees, Applicant Tracking..., Onboarding, Employee Relations, Staff Development, Coaching, Performance Management, Team Building, Organizational..., Customer Service, Job Fairs, College Recruiting, Resume Writing, Call Center, Social Media, Microsoft Excel, Microsoft Office, Call Centers, Personnel Management, Talent Acquisition, Employee Benefits, Training, Internet Recruiting
Education
Trident Technical College 2013 — 2013
Massasoit Community College 1997 — 1998
Clemson University 1989 — 1990
Wilmington Health Associates December 2011 - Present
Jameson Inns June 2010 - December 2011
University of North Carolina Chapel Hill December 2007 - December 2008
MedTec, Inc. February 2007 - September 2007
Bulliltt County Extension Service August 2000 - August 2004
Mt. Washington Family Dentistry January 2004 - May 2004
Kosair Charities May 1999 - July 2002
DialAmerica Marketing December 2000 - April 2001
Skills
Leading daily routines..., Multi-disciplinary..., Ability to lead project..., Managing multiple..., Communicating with..., Data Entry, Customer Service, Event Planning, Healthcare, Management, Microsoft Excel, Public Speaking, Research
Education
University of North Carolina at Chapel Hill 2007 — 2009
B.A. Biology, Human Biology
Morehead State University 2004 — 2005
A.A. University Studies with honors
Jefferson Community College 2002 — 2004
East Carolina University
East Carolina University
East Carolina University
Icing Designs, L.L.C. 2006 - Present
American Express 2002 - 2006
STSN 2001 - 2002
Senior Flexonics Ketema Division 1999 - 2001
National Finance Corporation 1998 - 1999
DialAmerica Marketing 1991 - 1998
Elevating Events 1990 - 1993
Simmons Market Research Bureau 1991 - 1992
Cuesta Construction, Inc 1987 - 1990
Education
Montana State University-Billings 2011 — 2012
Master of Education, Teaching K-8
San Diego State University-California State University
BS, Business Administration (Management)
Cuesta College
AA, Journalism/Communications
Salesfusion January 2014 - Present
The Centrics Group May 2013 - December 2013
Corus360 [Sister company of Canvas Systems] September 2012 - April 2013
Canvas Systems, an Avnet Company April 2009 - September 2012
Canvas Systems April 2009 - February 2011
NicheCubed May 2008 - April 2009
DialAmerica Marketing September 2004 - February 2008
Skills
Recruiting, Technical Recruiting, Training, Sales Management, Onboarding, Corporate Recruiting, Microsoft CRM, Event Management, E-Verify, Salesfusion Marketing..., Interviews, Employee Relations, Applicant Tracking..., Human Resources, CRM, Staff Augmentation, Contract Recruitment, Networking, Internet Recruiting, Talent Acquisition, College Recruiting, Sourcing, Temporary Placement, Benefits Negotiation, Lead Generation
Education
Georgia State University
Business Administration and Management, General
Gainesville State College
Business Administration
ista North America May 2007 - Present
AT&T March 2004 - May 2007
SunGard October 1999 - September 2003
Spherion October 1996 - October 1999
Bank of America January 1990 - October 1996
SunTrust Bank January 1989 - January 1990
DialAmerica Marketing October 1988 - August 1989
United States Marine Corps September 1984 - September 1988
Skills
Cash Management, SDLC, Business Analysis, SAP, Business Intelligence, Billing, VBA, Process Improvement, Financial Analysis, Access, Application Development, T-SQL, SQL, Analysis, SQL Server, Agile, Program Management, Software Project..., Budgeting, Financial Reporting, Scrum, Strategic Planning, Team Leadership, Software Development, Product Management, Excel, XML, Business Process
Education
Georgia State University - J. Mack Robinson College of Business 1990 — 1996
MBA, Decision Science
The University of Georgia 1980 — 1984
BA
Nebraska Furniture Mart November 2010 - Present
Nebraska Furniture Mart September 2009 - December 2010
Nebraska Furniture Mart January 2008 - September 2009
Nebraska Furniture Mart November 2002 - January 2008
DialAmerica Marketing May 2000 - October 2002
Skills
Multi-channel Marketing, Retail, Customer Relations, E-commerce, Merchandising, Email Marketing, Promotions, Strategic Planning, Content Strategy, Marketing Communications, Web Analytics, Web Design, Editing, Online Marketing, Customer Service, Management, Social Media, Sales, Leadership, Advertising, Online Advertising, Social Media Marketing, Marketing Strategy, Lead Generation, Project Management
Education
Bellevue University 2007 — 2009
Bachelor of Applied Science (B.A.Sc.)
Euromoney Institutional Investor April 2010 - Present
The Economist Group 2008 - 2009
Worldwide Business Research 2006 - 2008
Incisive Media 2004 - 2006
DialAmerica Marketing 2002 - 2004
Skills
New Business Development, B2B, Online Advertising, Lead Generation, Business Development, Marketing Communications, Account Management, Spanish-speaking, Event Management, Sponsorship, Management, Advertising, Portfolio Management
Education
New York University 2009 — 2011
Certificate in Advertising, School of Continuing and Professional Studies, Advertising
University of Pittsburgh 2000 — 2002
BA, Film Studies, Theatre Arts
Bowling Green State University 1997 — 2000
Communications
Westerville North High School 1993 — 1997
College prep
Ameriprise Financial Services, Inc. 2013 - Present
Ameriprise Financial October 2003 - April 2013
DialAmerica Marketing 1999 - 2000
UPS 1995 - 1999
Education
College for Financial Planning 2003 — 2004
CMFC, CRPC, Chartered Mutual Fund Counselor, Chartered Retirement Planning Counselor
Seton Hall University 2001 — 2003
MBA, Management
San Francisco State University 1994 — 1997
BA, Cinema
Menlo College 1992 — 1994
American School in Japan 1985 — 1992
DialAmerica July 2013 - Present
DialAmerica Marketing May 2001 - Present
Skills
Cisco Technologies, Cisco IOS, Cisco Security, Cisco Routers, Cisco Routing &..., RSA Security, RSA SecurID, RSA Ace Server, Access, SNMPc, Microsoft Office, Cisco Firewall Security, T1s, LAN-WAN, Network Design, Active Directory, Network Engineering, Network Administration, Account Management, Databases, Data Analysis, Port Security, MPLS VPN, BGP, Troubleshooting
Education
PC Age-Edison 1998 — 2000
IT, Computer Engineering
DeVry University-New Jersey 1989 — 1991
Telecommunications Mgmt, Information Technology
YP December 2012 - Present
AT&T Advertising Solutions February 2007 - December 2012
DialAmerica Marketing August 2006 - February 2007
Skills
SEM, Lead Generation, Online Advertising, Salesforce.com, Account Management, Direct Sales, Sales, Cold Calling, B2B, Advertising Sales, Advertising, Sales Management, Mobile Marketing, Google Adwords, Sales Presentations
Education
Point University 2014 — 2016
Bachelor of Science (B.S.), Christian Ministries
Georgia Perimeter College 2008 — 2012
Associate, Engineering
Georgia Tech 2003 — 2006
CA Technologies October 2013 - Present
CA Technologies April 2013 - April 2014
CA Technologies August 2012 - April 2013
Nimsoft (CA Technologies) April 2012 - August 2012
Nimsoft (CA Technologies) November 2011 - May 2012
Nimsoft (CA Technologies) July 2010 - December 2011
Argent Software July 2006 - July 2010
Ryder System, Inc. July 2005 - May 2006
Ryder System, Inc. September 2004 - July 2005
DialAmerica Marketing July 2003 - June 2004
Skills
Pre-sales, Virtualization, System Administration, Network Security, Systems Monitoring, Troubleshooting, Business Applications, Internetworking, Technical Management, Business Travel, System Monitoring, Technology Management, Integration, Business Development, Management, Networking, Cloud Computing, Data Center, Enterprise Software, SaaS, Storage, Professional Services, Team Management, Leadership, Managed Services, IT Service Management, Consulting, Sales Enablement, VMware, Security, Systems Management, Solution Architecture, Enterprise Architecture, PaaS, Disaster Recovery, High Availability, Software Industry, Technical Support
Education
Dalhousie University 1999 — 2000
Computer Science
Dutchess Community College
A.A.S, Business, Computer Science
ANRO Communications/Snap Creative Marketing March 2013 - Present
Innovation TV May 2013 - March 2015
Eclipse Marketing Services February 2011 - March 2012
CSR Inc. May 2008 - February 2011
PlayOn Sports 2010 - 2011
Cohorts May 2006 - November 2007
DialAmerica Marketing November 2003 - May 2006
Starz Encore Group November 1994 - November 2003
Pro Am Sports System (PASS) 1990 - 1994
Skills
Segmentation, Affiliate Relations, Marketing Strategy, Account Management, Customer Relations, Customer Service, Customer Retention, BPO, Telecommunications, Telemarketing, Digital Marketing, Strategy, Integrated Marketing, Analysis, CRM, Leadership, Cross-functional Team..., Marketing, Direct Marketing, P&L Management, Start-ups, Sales, Digital Strategy, Selling, Team Leadership, Strategic Partnerships, Program Management, Training, Competitive Analysis, B2B, Product Marketing, Marketing Communications, Advertising, New Business Development, Business Development, Digital Media, Lead Generation
Education
Eastern Michigan University
BBA, Marketing
DialAmerica Marketing, Inc. September 2014 - Present
DialAmerica Marketing November 2010 - September 2014
DialAmerica Marketing February 2008 - November 2010
Skills
Leadership, Process Improvement, Account Management, Call Center, Call Centers, Business Development, Team Building, Strategic Planning, New Business Development, Management, SaaS, Lead Generation, Inbound Marketing, Operations Management, Strategic Partnerships, Outsourcing, Marketing Strategy, Direct Marketing, Team Leadership, Cross-functional Team..., Vendor Management, Strategy
Education
Cornell University 1989 — 1993
BA, Mathematics
Cornell University 1989 — 1993
BA, Mathematics
Tusculum College May 2011 - Present
TRW Fuji Valve, Inc. March 2011 - March 2012
DialAmerica Marketing November 2008 - March 2011
Kimberly-Clark March 2004 - August 2005
Kimberly-Clark November 2001 - March 2004
Kimberly-Clark January 2000 - November 2001
Kimberly-Clark June 1998 - December 1999
Skills
SAP R/3, QAD, Hyperion
Education
University of Tennessee College of Law 2005 — 2008
Juris Doctor, Law
Emory University - Goizueta Business School 1996 — 1998
Master of Business Administration (MBA), Finance
University of Tennessee-Knoxville - College of Business Administration 1991 — 1994
Bachelor of Science (B.Sc.), Business Administration - Majors in Accounting & Finance
Tri County Telephone Assn. Inc. March 2012 - Present
DialAmerica Marketing August 2002 - December 2011
Skills
Troubleshooting, Technical Support, Microsoft SQL Server, Telemarketing, Software Documentation, Call Centers, Help Desk Support, Networking, Training, Computer Repair, Windows, System Administration, SQL, Access
Education
DeVry University 2000 — 2002
AS, Electronics, Computer Technology
Northland College 1999 — 2000
Computer Science, Computer Science, Programming
Intermedix March 2013 - Present
Intermedix August 2012 - March 2013
Northeastern, LLC March 2012 - August 2012
Aitheras, LLC June 2011 - October 2011
DialAmerica Marketing October 2009 - June 2011
Skills
XP, Floppy Drives, RAM, Network Cards, Hard Drives, Troubleshooting, Customer Service, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, HTML, Lotus Notes, Windows, Sales, Access, Computer Hardware, Call Center, Adobe Acrobat, Call Centers
Education
Community College of Allegheny County 2001 — 2001
Computer Science
John A Brashear High School 1997 — 2001
AIG July 2013 - Present
DialAmerica Marketing June 2008 - July 2013
One Communications 2007 - 2008
Skills
Account Management, CRM, Salesforce.com, Customer Satisfaction, Telecommunications, Direct Marketing, Customer Service, Marketing, Lead Generation, Cold Calling, Sales, B2B, Call Centers
Education
Fairfield University 2003 — 2007
Business - Marketing
LinkedIn July 2014 - Present
LinkedIn August 2008 - Present
LinkedIn November 2007 - July 2008
DialAmerica Marketing December 2001 - November 2007
DialAmerica Marketing, Inc July 1997 - December 2001
DialAmerica Marketing Inc February 1994 - July 1997
Skills
Mentoring, Team Building, Customer Relations, Planning, Leadership Development, Strategic Communications, Training Skills, Project Planning, Project Coordination, Customer Engagement, Customer Service, Training, Team Leadership, Recruiting, Leadership, Strategy, Coaching, Account Management, Social Networking, Employee Training, Customer Experience, Teamwork, Networking, Customer Retention, Business Development, Sales, Advertising, Event Planning, Sales Management, Management, Salesforce.com
Education
Creighton University 1987 — 1992
Millard South
Concept Services June 2012 - Present
Self Employed January 1994 - Present
DialAmerica Marketing April 2009 - May 2012
Panther Premium Logistics June 2004 - March 2009
Barrett & Associates, Inc April 2000 - December 2003
True Value Company May 1995 - August 1996
Catholic Charities January 1995 - May 1995
Masonic Care Community of New York August 1994 - December 1994
USAF September 1989 - September 1993
Cletronics, Inc. May 1987 - August 1989
Education
University of North Carolina at Wilmington 1996 — 1998
Bachelor of Arts (BA)
Mohawk Valley Community College 1993 — 1995
Associate of Arts and Sciences (AAS)
Community College of the Air Force 1989 — 1990
Associate in Applied Science (AAS)
Corus360 January 2013 - Present
The Network July 2011 - January 2013
Nokia October 2005 - July 2011
Sapient July 2005 - October 2005
Liberty Travel 2004 - 2005
DialAmerica Marketing January 2000 - May 2004
Sears 1998 - 2000
Skills
Technical Recruiting, HR Transformation, Recruitment/Retention, Recruiting, Employee Engagement, Performance Management, Human Resources, Coaching, Training, Mergers, Onboarding, Employee Relations, Talent Acquisition, HRIS, College Recruiting, Applicant Tracking..., Talent Management, Sourcing, Team Building, Organizational..., Internet Recruiting, Process Improvement, Team Management, Management, Personnel Management, Interviews, Deferred Compensation, Employer Branding, HR Policies, Hiring, Screening, Change Management, Temporary Placement, Strategy, Vendor Management, Contract Recruitment, Executive Search
Education
Manhattanville College 1999 — 2004
MS, Human Resources
Bowling Green State University 1989 — 1993
BA, Psychology
UnitedHealth Group September 2007 - Present
American Express February 2004 - September 2007
DialAmerica Marketing September 1999 - February 2004
Skills
Operations Management, Strategic Planning, Project Planning, Cross-functional Team..., Driving Results, Goal Oriented, Goal Setting, Microsoft Office, Management, Call Centers, Forecasting, Training, Leadership, Recruiting, Customer Service, Process Improvement, Budgets, Time Management, Change Management, Six Sigma, Customer Satisfaction, Team Building
Education
Brigham Young University 2001 — 2003
Bachelor of Science (BS), Sociology
Utah Valley State College 1999 — 2001
Associate's degree, Business/Commerce, General
Latin American Association March 2011 - Present
TechniPower January 2008 - January 2010
DialAmerica Marketing 2005 - 2005
Skills
ESL, Foreign Languages, Spanish, Intercultural..., Language Teaching, Teaching English as a..., Research, Public Relations, Public Speaking, Program Management, Staff Development, Editing, Fundraising, Recruiting, Nonprofits, Proofreading, Leadership Development, Program Development, Project Coordination, Team Building, Sales, Training, Community Outreach, Leadership, Social Media Marketing, Marketing, Marketing Communications, Event Planning, Human Resources, Social Networking, Volunteer Management
Education
Georgia State University 2010 — 2010
BA, English--Rhetoric & Advanced Composition Concentration
University of North Georgia 2005 — 2006
BS, Sociology, Spanish Minor
Gainesville State College 2000 — 2005
AA, Social Work
Gainesville State University 2000 — 2005
AA, Journalism
CHI Health June 2014 - Present
Intuition Systems, Inc. April 2005 - May 2014
DialAmerica Marketing July 2000 - April 2005
First Data Corporation July 1992 - July 2000
Skills
Customer Satisfaction, Leadership, Team Building, Program Management, Customer Service, Quality Assurance, Training, Compliance, Communication, Time Management, Teamwork, Supervisory Skills, Call Centers, Microsoft Word, Customer Escalation..., Management, Team Leadership, Project Management
Education
Pensacola State College 2000 — 2001
Bellevue University 1986 — 1987
N/A
Robert Half July 2014 - Present
Robert Half April 2014 - June 2014
DialAmerica October 2013 - April 2014
DialAmerica Marketing January 2012 - October 2013
DialAmerica Marketing May 2011 - January 2012
DialAmerica Marketing September 2010 - May 2011
DialAmerica Marketing June 2010 - August 2010
Picture People October 2006 - January 2009
Skills
Training, Employee Training, Human Resources, Recruiting, Sales, Call Center, Call Centers, Data Entry, Interviews, Leadership, Management, Sales Management, Coaching, Customer Retention, Time Management, Performance Management, Customer Service, Marketing, Microsoft Office
Education
Ramapo College of New Jersey 2011 — 2013
BA of Psychology, Psychology
Bergen Community College 2007 — 2009
Associates in Science, Professional Studies
Vernon Township High School 2002 — 2006
High School Diploma, General Studies
Daily Groceries Co-Op February 2015 - Present
Flagpole Magazine August 2012 - Present
MoWerks Learning November 2011 - May 2012
TeleNet Marketing Solutions June 2011 - October 2011
DialAmerica Marketing February 2011 - July 2011
LCG Systems May 2010 - October 2010
Boys and Girls Clubs of the Mississippi Delta May 2007 - August 2007
Skills
Web Design, Copy Editing, News Writing, Creative Writing, Photoshop, Dreamweaver, HTML, MS Office Suite, Microsoft Office, E-Learning, Nonprofits, Public Relations, Proofreading, Editing, Blogging, Video Production, Social Media, Marketing Communications, Journalism, Research
Education
Delta State University 2001 — 2007
BA, Journalism
University of Mississippi 1999 — 2000
GHS 1995 — 1999
AudaExplore November 2013 - Present
LPL Financial November 2012 - November 2013
Learning Evolution November 2011 - November 2012
InteSolv July 2008 - July 2011
Muscular Dystrophy Association 2004 - 2008
DialAmerica Marketing 2002 - 2005
Infinity Broadcasting March 2002 - April 2004
Channel Broadcasting March 2002 - April 2004
Advanced Executive Resources 1997 - 2001
Skills
Project Management, Staff Management, Product Management, Management, CRM, Staff Development, Human Resources, Sales, Change Management, Account Management, SDLC, Strategy, Business Development, Team Leadership, Strategic Planning, Training, Business Planning, Analysis, Marketing Strategy, Coaching, Budgets
Education
Calvin College 1995 — 2000
BA, Communication Arts & Sciences
Calvin College 1995 — 1999
Bachelor of Arts, Communication Arts & Science
Calvin College 1995 — 1999
Bachelor of Arts, Communication Arts & Science
Kaplan Test Prep May 2013 - Present
Kaplan Test Prep December 2011 - April 2013
Kaplan Test Prep March 2011 - November 2011
Kaplan University May 2010 - December 2010
United States Census Bureau April 2010 - June 2010
Convergys February 2010 - May 2010
The Paradies Shops June 2007 - August 2008
DialAmerica Marketing June 2005 - August 2006
Chick-fil-A December 2003 - June 2005
Skills
Customer Satisfaction, Interviews, Customer Service, Admissions, Coaching, Salesforce.com, Microsoft Office, Call Centers, Employee Training, Staff Development, Public Speaking, Higher Education, Customer Service..., Phone Etiquette, Fax, Management, Enrollment Management, Administration, Recruiting, Analysis, Student Affairs, Close Attention to..., Research, Conflict Resolution, Sales, Cross-functional Team..., Leadership Development, Event Planning, Microsoft Suite, Product Ordering, Communication, Mentoring, Adult Education, Time Management, Teaching, Career Counseling, E-Learning, Critical Thinking, Community Outreach, Team Building, Data Entry, Career Development, Gmail, Social Networking, Resume Writing, Student Recruiting, Content Management
Education
Florida State University 2005 — 2009
Bachelor of Science, Psychology; Biology
Colonial High School
Honors
Valencia Community College
Mutual of Omaha August 2011 - Present
Mutual of Omaha March 2008 - August 2011
Mutual of Omaha November 2006 - March 2008
DialAmerica Marketing January 2000 - November 2006
Dial America Marketing, Inc. 2001 - 2006
Skills
Insurance, Claim, Disability Insurance, Life Insurance, Claims Management, Employee Benefits, Process Improvement, Leadership, Disabilities, Critical Illness, Call Centers, Risk Management, Term Life Insurance
Education
Creighton University 2012 — 2013
Graduate Leadership Program
Gross Catholic High School 1997 — 2000
Bellevue University
Bachelor of Science, Healthcare Management
DRS Technologies, Inc. May 2007 - August 2008
Percepta February 2006 - January 2007
Lason Systems Inc. January 2005 - February 2006
DialAmerica Marketing September 2004 - March 2005
US Navy July 2000 - July 2004
Skills
Team Leadership, Educational Leadership, Microsoft Excel, Microsoft Word, Data Entry, Organized, Team Motivation, Positive Discipline, Energized, Veteran, Electronics Technician
Education
Eisenhower Sr. High School 1997 — 2000
High School
Eastern Florida State College
Associate’s Degree, Information Technology
SoCal Support Services May 2011 - March 2013
DialAmerica Marketing January 2010 - September 2011
Columbia Cedar October 2001 - 2006
Skills
Call Center, Cold Calling, Sales, Customer Service, College Recruiting, Data Entry, Ten Key, Phone Skills, General Office Skills, Organized Multi-tasker, Training, Call Centers, Hiring, Telephone Skills, Retail, Time Management, Outlook, PowerPoint, Teamwork, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership
Education
DeVry University 2013 — 2015
Bachelor's Degree, Technical Management, 3.6
ITT Technical Institute 2010 — 2012
Associate of Science (A.S.), Criminal Justice
MWIG November 2011 - Present
VTP 2008 - Present
StartupTAP 2013 - 2015
Trading Advantage 2011 - 2011
Alpha Kappa Psi-DePaul University 2010 - 2011
Marcus Evans 2009 - 2010
Northwestern Mutual Financial Network-The Effner Financial Group 2009 - 2010
Merrill Lynch 2009 - 2010
DialAmerica Marketing 2008 - 2009
Skills
Investments, Options, Sales, Finance, Trading, Securities, Negotiation
Education
DePaul University
Economics
University of Kansas
Economics
Villa Park Public Library April 2015 - Present
Michaels Arts and Crafts October 2010 - Present
Villa Park Public Library September 2012 - April 2015
Wrigley July 2011 - February 2013
Adler Planetarium January 2011 - July 2011
Roosevelt University January 2010 - September 2010
The Esquire Staffing Group May 2008 - August 2010
Phi Mu Fraternity August 2009 - June 2010
University of Illinois at Urbana-Champaign August 2007 - December 2008
DialAmerica Marketing June 2007 - August 2007
Skills
Research, Microsoft Office, SharePoint, Cataloging, Mac, Writing, Customer Service, Reference Services, Collections Management, Archives, Library Instruction, Library Programming, Public Libraries, Event Planning, Library Science, Collection Development, Community Outreach, Microsoft Word, Facebook, Social Media, Public Speaking
Education
Dominican University 2009 — 2011
MLIS, Library and Information Science
University of Illinois at Urbana-Champaign 2005 — 2009
B.A., History
GNC July 2012 - August 2013
TMD Holdings/Formerly 3E Trading May 2010 - May 2011
TMD Holdings LLC/Formerly 3E Trading July 2008 - May 2010
TMD Holdings 2007 - 2008
DialAmerica Marketing December 2004 - March 2005
The Laundry Factory January 2001 - January 2003
Skills
Customer Service, Sales, Marketing, Microsoft Excel, PowerPoint, Outlook, Payroll, Research, Sourcing, QuickBooks, Invoicing, Creative Writing, Market Planning, Concept Development, NetSuite, Social Media, Social Media Marketing, Event Planning, Account Management, Retail, Management
Education
Point Park University 2010 — 2012
Master of Business Administration (MBA), Management
DeVry University 2006 — 2010
Bachelor of Science degree, Business Administration; Sales and Marketing
Jackson Therapy Partners and Jackson Nurse Professionals December 2008 - Present
Bluegreen Corporation April 2008 - October 2008
Orlando Sentinel June 2007 - April 2008
DialAmerica Marketing 2004 - 2007
Skills
Coaching, Contract Negotiation, Compliance, Vendor Management, Business Planning, Recruiting, Analysis, Applicant Tracking..., Customer Service, Employee Benefits, Employee Relations, Healthcare, Human Resources, Interviews, Leadership, Management, Onboarding, Organizational..., Performance Management, Public Speaking, Sourcing, Strategic Planning, Talent Management, Team Building, Team Leadership, Temporary Placement, Training
Education
Florida Metropolitan University 2004 — 2006
Master, Human Resources
Northwood University 2000 — 2004
BA, International Busines/Management
Component Connections/Nice Jewish Girl With Tools March 1997 - Present
The Original Partners in Grime January 1981 - Present
A. L. Williams 1987 - 1990
Dialamerica Marketing 1978 - 1979
Education
Ramapo College of New Jersey 1974 — 1979
Bachelor of Science, Biology
Bergen Community College 1973 — 1974
Biology
Pascack Hills High School 1968 — 1972
Science
EY July 2015 - Present
Pro Unlimited February 2010 - July 2015
SetFocus November 2009 - January 2010
LINK2HEALTH SOLUTIONS, INC. November 2007 - February 2009
DialAmerica Marketing December 2000 - November 2007
ADP December 1997 - December 2000
Skills
SharePoint, Microsoft SQL Server, ASP.NET, .NET, XML, Databases, CSS, Visual Studio, C#, JavaScript, IIS, Web Services, VB.NET, Visual Basic, Web Applications, HTML, Windows Server
Education
Setfocus 2009 — 2010
Sharepoint Masters Program, Sharepoint
The CHUBB Institute 1998 — 2000
Diploma, Computer Programming
The CHUBB Institute 1996 — 1997
Diploma, Data Center Support
Central Philippine University 1983 — 1987
BSC, Accounting
DialAmerica Marketing Corporate administratorERA Select InternationalApril 2005 - August 2006
Webster-Ingersoll, Inc July 1998 - September 2001
Skills
Management/Leadership, Computer Savvy, Real Estate Transactions
Education
University of Phoenix 2011 — 2011
Working on Bachelors, Business
Columbia-Greene Community College 1981 — 1984
AA, Psych/Soc
DialAmerica Marketing October 2008 - Present
Freelance Graphic Designer January 2005 - Present
Francis Marion University (Campus Technology) January 2005 - July 2008
Education
Francis Marion University 2000 — 2004
BA, Fine Arts
Penn Foster College
Cablevision May 2003 - Present
cvs 1995 - 2007
ladenburg thalman 2001 - 2003
gbi capital partners 1996 - 2001
gaines berland 1995 - 2001
DialAmerica Marketing June 1987 - July 1996
Skills
Call Center, Coaching, Direct Sales, Telemarketing, Problem Solving, Recruiting, Sales Management, Management, Strategic Planning, Leadership, Broadband, Customer Satisfaction, Training, Negotiation, Telecommunications, Team Leadership, Call Centers, Cold Calling, Microsoft Excel, Contract Negotiation, Customer Retention, Team Building, Performance Management, Customer Service, Sales, Selling, Customer Experience, Salesforce.com, Account Management, Solution Selling, Sales Process, B2B, Analysis, Lead Generation, VoIP, Strategic Partnerships, Sales Presentations, Business Development, Co-location, Telephony
Education
Dowling College 1987 — 1989
macarthur 1983 — 1987
Freedom Debt Relief August 2011 - Present
Freedom Debt Relief January 2011 - August 2011
Freedom Debt Relief April 2009 - January 2011
Natur Med inc. February 2008 - January 2010
EvisionsMarketing January 2005 - April 2008
Inpulse Response Group October 2004 - December 2005
Universal Business Strategies February 2003 - October 2004
AfterMarket Company October 1995 - February 2003
DialAmerica Marketing January 1991 - October 1995
Skills
Call Center, Lead Generation, Customer Retention, Sales, Salesforce.com, Team Building, Call Centers, SaaS, Account Management, Training, New Business Development, Selling, CRM, Customer Service
Education
Arizona State University 1988 — 1992
Business Management and Sociology
Robbins Geller Rudman & Dowd LLP December 2012 - Present
Robbins Geller Rudman & Dowd LLP July 2006 - November 2012
Scott+Scott LLP April 2005 - July 2006
Lerach Coughlin Stoia Geller Rudman & Robbins LLP May 2004 - December 2004
DialAmerica Marketing 2001 - 2002
Skills
Litigation, Legal Writing, Trials, Document Review, Depositions, Securities Litigation, Civil Litigation, Class Actions, Competition Law, Westlaw, Legal Research, Antitrust Law, Unfair Competition, Legal Documents, Motions, Hearings, Courts, Consumer Law, Securities Regulation
Education
California Western School of Law 2002 — 2005
Juris Doctor
University of Delaware 1997 — 2001
Bachelor of Arts, International Relations, Minor in History
Bradley University May 2015 - Present
Retailo January 2015 - April 2015
ELS Language School December 2013 - December 2014
EduBox September 2012 - October 2013
Avalon School of English May 2011 - May 2012
Technomic Information Services October 2008 - April 2011
FBI & EdVenture Partners January 2009 - May 2009
Flux Collection LLC August 2008 - December 2008
DialAmerica Marketing May 2008 - August 2008
Skills
Market Research, Marketing, Public Relations, Management, Competitive Analysis, Public Speaking, Research, PowerPoint, Sales, Marketing Strategy, Social Networking, Microsoft Office, Editing, Social Media, SEO
Education
Bradley University: Foster College of Business 2015 — 2016
Master of Business Administration (M.B.A.)
University of Illinois at Chicago 2006 — 2009
Bachelor's, Marketing
St. Joseph
Merge Healthcare March 2013 - Present
Merge Healthcare September 2010 - March 2013
DialAmerica Marketing February 2010 - September 2010
AST Corporation 2007 - 2007
Lanier/RICOH 2002 - 2005
Aurora University 2002 - 2003
Tellabs 2000 - 2001
SBC Ameritech 1993 - 1998
AT&T 1986 - 1991
Skills
Salesforce.com, Sales Process, New Business Development, CRM, Account Management, Sales, Lead Generation, Sales Operations, Business Development, B2B, Management, Marketing, Sales Management, Strategic Planning, Program Management, Strategy, Cross-functional Team..., Process Improvement, Solution Selling, Healthcare Information..., Project Management, Healthcare
Education
Northwestern University 1992 — 1993
MS, Integrated Marketing Communications
University of Illinois at Urbana-Champaign - College of Business 1976 — 1981
BS, Business Administration & Marketing
Aurora University
Maine West
Eton Marketing, Inc August 2005 - Present
TMG Marketing, Inc 2003 - 2005
West Corporation 2000 - 2003
ChoicePoint 2002 - 2002
DialAmerica Marketing 1992 - 1998
Skills
Call Center, Account Management, Telecommunications, Customer Experience, Telemarketing, CRM, Call Centers, Customer Satisfaction, Marketing, Customer Retention, Competitive Analysis, Solution Selling, Training, B2B, Sales Management, Strategic Partnerships, SaaS, Product Management, BPO, Salesforce.com, Team Management, Marketing Strategy, Direct Marketing, Sales Operations, Customer Service, Strategy, Program Management, Selling, Vendor Management, Management, Market Research, Sales Process, Lead Generation, Operations Management, Sales, Customer Acquisition, Direct Sales, Process Improvement, Outsourcing, Leadership, New Business Development, Team Building, Strategic Planning, Team Leadership, Project Management, Business Development, Cross-functional Team..., P&L Management, Start-ups, Executive Management
Education
California University of Pennsylvania 1985 — 1990
Bachelor of Science, Industrial Management
East Allegheny 1982 — 1985
Xerox Corporation - RTS July 2011 - Present
Dean Foods April 2010 - July 2011
PepsiCo February 2003 - April 2010
Express-Med Inc. October 1997 - June 2002
Outsourcing Solutions Inc. June 1993 - October 1997
Aegis Communications January 1990 - June 1993
Consolidated Communications January 1988 - June 1990
DialAmerica Marketing August 1984 - January 1988
Skills
Call Center, Account Management, Strategic Planning, BPO, Transformational..., Management, Recruiting, Team Management, Business Planning, Operations Management, Income Statement, Vendor Management, Call Centers, Contract Negotiation, Cross-functional Team..., Leadership, Strategy, Process Improvement, Outsourcing, Selling, Sales, Talent Management, Business Development
Education
City University of New York 1980 — 1984
BA, CRJ
Wells Fargo Home Mortgage April 2012 - Present
TWEEK MONSTER MUZIC January 2003 - Present
Addison Behavioral Care, Inc. June 2009 - April 2012
DialAmerica Marketing September 2008 - May 2010
The Northshore Community Alliance, Inc. September 2005 - June 2008
YMCA of Greater Pittsburgh Homewood-Brushton Branch/East Side Community Collaborative August 1999 - January 2005
Skills
Data Analysis, Trend Analysis, Statistical Reporting, Data Verification, Leadership, Forecasting, Training, Strategic Planning, Public Speaking, Budgets, Staff Development, Program Management, Research, Leadership Development, Marketing, Team Leadership, Software Documentation, Workshop Facilitation, Community Outreach, Sales, Organizational..., Coaching, Management
Education
Villanova University 2005 — 2006
Certificate, Six Sigma & Lean
Point Park University 2004 — 2005
MBA, GENERAL BUSINESS / QUALITY
Geneva College 1999 — 2000
Bachelors of Science, Human Resource Management
Lincoln University 1993 — 1997
Computer Science / Business Adminstration
USNR MCAST September 2012 - Present
US Securities and Exchange Commission November 2004 - Present
USNR Coastal Riverine Squadron 8 SecDet Delta February 2009 - September 2012
JP Morgan Chase November 1997 - October 2004
Gruner + Jahr November 1996 - July 1997
American International Group November 1995 - November 1996
DialAmerica Marketing October 1994 - November 1995
US Navy September 1990 - September 1994
Skills
Troubleshooting, Desktop Support, XP, Operating Systems, Deployment, System Deployment, Hardware, Software Installation, Program Management, Networking, Technical Support, TCP/IP, Security, Windows XP, Windows 7, Testing
Education
High school 1982 — 1984
Bergen Community College
Dell June 2011 - Present
Dell March 2006 - June 2011
DialAmerica Marketing May 2004 - September 2006
Telac Teleservices November 2002 - January 2004
Message Technologies June 1999 - September 2002
MCI Telecommunications March 1989 - June 1999
Skills
Sales Management, Salesforce.com, Channel, Solution Selling, Presentation, Strategic Planning, Leadership, Management, Account Management, Sales, Direct Sales, Marketing Strategy, Cross-functional Team..., Knowledge Sharing, Collaborative Problem..., Channel Partners, SaaS, Enterprise Software, Lead Generation, CRM, Professional Services, Sales Process, Competitive Analysis, Managed Services, Pricing, Sales Operations, Strategy, Sales Enablement, Selling, Go-to-market Strategy, Partner Management, Strategic Partnerships, Software Industry
Education
Boston College 1972 — 1976
Vantiv May 2013 - Present
Citicard November 2005 - May 2013
DialAmerica Marketing January 2003 - October 2005
DialAmerica Marketing January 2003 - September 2005
DialAmerica Marketing January 2003 - September 2005
DialAmerica Marketing May 2001 - September 2005
DialAmerica Marketing April 2001 - January 2003
DialAmerica Marketing April 2001 - January 2003
DialAmerica Marketing February 2001 - April 2001
Industrial Tool Company May 2000 - August 2000
Skills
Leadership, Microsoft Office, Data Entry, Telephone Skills, Sales, Customer Satisfaction, Management
Education
Baldwin Wallace University 1998 — 2002
Communications
Baldwin-Wallace College 1998 — 2002
Baldwin-Wallace College
Bachelor of Arts, Communications
Aegis Communications April 1998 - Present
DialAmerica Marketing May 1997 - April 1998
DialAmerica Marketing June 1996 - April 1997
DialAmerica Marketing February 1995 - May 1996
DialAmerica Marketing July 1990 - January 1995
DialAmerica Marketing March 1990 - June 1990
Skills
Call Center, Account Management, BPO, Telemarketing, Operations Management, Call Center Development, Customer Experience, Call Centers, Outsourcing, Management, Customer Service, Workforce Management, Team Management, CRM, Process Improvement, Vendor Management, Leadership, Customer Retention, Customer Satisfaction
Education
Arizona State University 1990 — 1994
BS, Business Management
McGraw-Hill Education September 2012 - Present
McGraw-Hill Education May 2010 - September 2012
McGraw-Hill Education April 2008 - May 2010
DialAmerica Marketing January 1991 - February 1994
Skills
Salesforce.com, Email Marketing, Educational Technology, Copy Editing, Copywriting, Marketing Communications, Public Speaking, Project Management, Budgets, Content Strategy, Digital Marketing, Ebooks, Management, Marketing, Online Marketing, Product Marketing, Proofreading, Social Media Marketing, Strategic Planning, Training
Education
Cumberland College
Bachelor's degree
Ohio University-Zanesville Campus
DialAmerica July 2013 - Present
DialAmerica Marketing April 2001 - Present
Education
College of DuPage
Assero Security LLC January 2014 - Present
Accenture April 2011 - Present
Austintatious Photo Booth Rental January 2014 - August 2014
The Sporty Dog, LLC March 2008 - June 2013
Alliance Work Partners September 2007 - March 2008
Health Management Systems, Inc. May 1999 - September 2007
DialAmerica Marketing January 1997 - May 1998
Skills
Leadership, Sales, Business Development, Time Management, Program Management, Project Management, Management, Marketing Strategy, Consulting, Training, Strategic Planning, Marketing
Education
Clark University 2004 — 2006
MBA, General Management
West Virginia University 1991 — 1996
BA, Psychology
Chartiers Valley High School 1988 — 1991
Life Line Screening January 2012 - Present
Life Line Screening January 2012 - Present
ARCHWAY MARKETING January 2011 - December 2011
Archway Marketing April 2008 - December 2010
Archway Marketing January 2006 - April 2008
DialAmerica Marketing June 1999 - January 2006
National Cinema Network February 1998 - June 1999
Brown Thompson Newspapers May 1997 - December 1997
Pennsylvania Landowners' Association October 1996 - May 1997
Skills
Call Center, Customer Relations, Customer Service, Mentoring, Continuous Improvement, SLA, Account Management, Customer Satisfaction, Team Building, Coaching, Problem Solving, Strategic Planning, Process Improvement, Contract Negotiation, Team Leadership, Business Planning, Call Centers, Employee Relations, Team Management, Management, Change Management, Outlook, Logistics, Sales Operations, CRM, Sla, Leadership Development, Performance Management, Program Management, Sales, Customer Retention
Education
Bowling Green State University 1991 — 1994
M.A. (2 received), Mass Communication and Interpersonal Communication
St. Francis University 1987 — 1991
B.A., English Communication
SDSU Career Services January 2002 - June 2003
SDSU Research Foundation July 2001 - January 2002
Representing You July 1999 - July 2001
Equity Programs Corporation October 1997 - July 1999
DialAmerica Marketing July 1994 - September 1997
Skills
Student Affairs, Public Speaking, Budgets, Program Development, Community Outreach, Customer Service, Time Management, Management, Sales, Nonprofits, Interviews, Microsoft Office
Education
Grossmont College 1993 — 1996
AA, Psychology/Communications
Overlook Medical LLC November 2009 - Present
General Cable August 2007 - November 2009
DialAmerica Marketing 1999 - 2007
Skills
Sales Management, Market Development, Cross-functional Team..., Sales Operations, Account Management, Product Marketing, Marketing Strategy, Medical Devices, Product Management, New Business Development
Education
Montclair State University 2000 — 2004
MBA
Bryn Mawr College 1995 — 1999
BA, Economics
Nebraska Medicine April 2015 - Present
Hayneedle, Inc. April 2011 - March 2015
Hayneedle March 2009 - May 2011
Hayneedle April 2008 - March 2009
Netshops, Inc. April 2007 - March 2008
DialAmerica Marketing January 2005 - April 2007
Skills
DHCP, DNS, Firewalls, Cisco Technologies, Active Directory, VMware, VMware ESX, Network Security, Servers, Windows 7, Windows, Windows XP, Network Engineering, Troubleshooting, Windows Server, XP, Cisco Certified, CCNA, Network Design, Cisco IOS, Cisco Nexus, Cisco Wireless, Cisco Routers, Cisco Security, LAN Switching, Microsoft Exchange, Hardware, Network Administration, SAN
Education
Bellevue University 2007 — 2008
B.S., Systems and Network Administration
Supreme Court of Ohio April 2014 - Present
Supreme Court of Ohio October 2013 - April 2014
Jeffrey White Esq. November 2011 - October 2013
Eddie Bauer August 2011 - October 2013
Hutchinson and Webster, LLC May 2011 - September 2011
Ohio Bureau of Workers Compensation December 2009 - April 2011
Mount Carmel Health System November 2006 - January 2009
Cornerstone Marketing Services October 2005 - July 2006
DialAmerica Marketing May 2001 - October 2005
Skills
Leadership, Training, Employee Relations, Coaching, Human Resources, Team Building, Leadership Development, Interviews, Performance Management, Recruiting, Talent Management, Public Speaking, Talent Acquisition, Organizational..., Employee Training, Contract Negotiation, Negotiation, Staff Development, New Business Development, Sourcing, Sales, Strategic Planning, Change Management, Legal Research Skills, Process Improvement, Call Centers, Legal Contract Review, Customer Service, Personnel Management, Employee Benefits, Employment Law, Succession Planning, Onboarding, Time Management, Hiring, Resume Writing, Benefits Administration, Employee Engagement, Conflict Resolution, Labor Relations, Workforce Planning
Education
Capital University Law School 2007 — 2011
JD, Workers Compensation, Labor/Employment
Ohio Dominican University 2005 — 2006
MBA, Masters of Business Administration
The Ohio State University 1995 — 2000
BA, History
Westland High School
Westland High School
Westland High School
Emory Healthcare December 2012 - Present
Lazarus IT Servies Inc. March 2012 - December 2012
Fenski Automotive Center May 2011 - February 2012
Merlins October 2006 - May 2011
DialAmerica Marketing 2002 - 2005
FAMS, Inc. 2002 - 2002
Circuit City, Inc January 2000 - January 2001
Atlanta New Century School January 2000 - January 2001
Skills
Computer Hardware, Billing, Customer Relations, Inventory Management, Computer Repair, Computer Maintenance, Automotive, Visual Basic, C, HTML, Microsoft Office, Excel, Internet Explorer, Word, Windows, Windows Server, Windows 7, WiFi, Customer Service, Unix, Troubleshooting, TCP/IP, Teamwork, Windows 9x, Windows XP Professional, Windows Vista, Software Installation
Education
Thomas Edison State College 2010 — 2012
Bachelor of Science (BS), Computer Information Systems
Georgia Institute of Technology 1997 — 2000
Computer Science
Electric Innovations February 2008 - Present
Trilogy Networks, Inc. 1999 - 2008
Scient 1999 - 2000
Gateway Country 1997 - 1999
Gateway 1993 - 1996
DialAmerica Marketing 1991 - 1993
Condor Corporation 1989 - 1991
Skills
Project Management, Network Design, Hardware, Outsourcing, Sales, Human Resources, Telephony, Infrastructure, Strategic Planning, Cloud Computing, Retail, Managed Services, Account Management, Troubleshooting, Salesforce.com
Education
Briar Cliff University 1986 — 1989
BA, Psychology and Education
Heelan High School 1981 — 1985
Whirlpool Corporation July 2014 - Present
Whirlpool Corporation February 2014 - June 2014
Whirpool Corporation January 2011 - January 2014
Whirlpool Corporation 2009 - December 2010
DialAmerica Marketing May 2006 - August 2007
Skills
Performance Management, Customer Experience, Employee Engagement, Employee Relations, Coaching, Human Resources, Training, Business Strategy, Leadership, Recruiting, Organizational..., Personnel Management, Strategy, Leadership Development, Call Centers, Cross-functional Team..., Process Improvement, Project Management, Management
Education
University of Notre Dame - Mendoza College of Business 2007 — 2009
MBA, Business / General Management
Hochschule Harz 2000 — 2005
Diplom, Industrial Psychology
Progressive Insurance September 2013 - Present
Progressive Insurance April 2012 - September 2013
Progressive Insurance January 2011 - April 2012
DialAmerica Marketing October 2009 - March 2012
Education Affiliates November 2008 - September 2010
Kmart Corporation March 2008 - November 2008
Kent State University September 2004 - August 2007
Skills
Leadership, Customer Service, Training, Employee Training, Public Speaking, Event Planning, Team Leadership, Staff Development, Higher Education, Sales, Community Outreach, Team Building, Leadership Development, Interviews, Microsoft Excel, CentreVu, Management, Social Media, Microsoft Office, Non-profits, Marketing, Fundraising, Research, Coaching, Critical Thinking, Recruiting, Student Affairs, Customer Satisfaction, Cold Calling, Social Networking, PowerPoint, Outlook, Facebook, Aspect, Lotus Notes, Time Management, Career Counseling, Call Centers, Customer Retention, Strategic Planning, Access, Insurance
Education
Gonzaga University 2010 — 2014
Master’s Degree, Communication and Leadership Studies
Kent State University 2002 — 2007
BA, History
Copley High School 1998 — 2002
High School
ABM Industries MaintenenceAMPCO Parking SystemsMay 2008 - Present
DialAmerica Marketing October 2007 - January 2008
Education
Edgewood College 1992 — 1993
Post baccelaureate, Teacher Certification
University of Wisconsin-Madison 1987 — 1991
BA, History
Sun Prairie High
Catholic Health Initiatives April 2013 - Present
Alegent Creighton Health 2007 - 2013
Sitel 2005 - 2007
DialAmerica Marketing 2001 - 2005
DialAmerica Marketing 1998 - 2000
Skills
Team Management, Project Management, Business Analytics, Process Improvement, Business Analysis, Software Documentation, Vendor Management, Analysis, System Administration, Call Center, Change Management, PeopleSoft, Software Project..., Access, Integration, SharePoint, Call Centers
Education
Bellevue University 2012 — 2016
Master of Science (M.Sc.)
University of Nebraska at Omaha
Bachelor of Science (B.S.)
Omaha Creighton Prep
Passaic County Community College September 2014 - Present
Clifton Board of Education 2010 - Present
Wallington Board of Educaation 2009 - 2010
Captured Moments and Design, Inc. August 1999 - August 2005
LCP Chemicals and Plastics January 1989 - April 1990
DialAmerica Marketing 1985 - 1987
Skills
Staff Development, Educational Leadership, Teaching, Classroom, Teacher Training, Training, Team Building, Curriculum Design, Curriculum Development
Education
Fairleigh Dickinson University 1981 — 1985
BS, Marketing
Rutherford High School 1976 — 1980
Graphic Edge July 2009 - October 2009
DialAmerica Marketing August 2007 - August 2008
Avid Promotions, LLC August 2006 - July 2007
Education
East Tennessee State University 2001 — 2003
B.S. Multimedia, Graphic Design, Digital Video, Desktop Publishing, Marketing, Color Theory
Southwest Virginia Community College 1997 — 1999
A.S. General Studies, Psychology, Literature, History, Philosophy, Calculus, Physics, Geology
ECPI University 1991 — 1992
A.S. Computer Programming, Data Analysis, Database Programming, C, dBase III+, COBOL, RPG, Operating Systems
Balchem Corporation January 2003 - Present
Crystal Run Healthcare September 2001 - December 2002
Fujitsu Network Communications August 2000 - September 2001
DialAmerica Marketing June 1998 - August 2000
Skills
Troubleshooting, Process Improvement, Active Directory, Strategic Planning, Network Administration, Change Management, Six Sigma, Operations Management, Virtualization, Team Building, Microsoft Office, WAN, Windows, Microsoft SQL Server, Continuous Improvement
Education
Fairleigh Dickinson University 1995 — 1997
MBA, Information Systems Management
York College of Pennsylvania 1988 — 1992
BS, Business Management
Monsignor Farrell High School 1984 — 1988
NY State Regents High School Diploma, General
Dority & Manning, P.A. June 2006 - Present
Milliken & Company March 2004 - June 2006
Eagle Global Logistics June 1995 - March 2004
South Carolina Staffing Association (formerly known as SCAPS) 1990 - 2001
Carolina Administrative Services 1991 - 1997
DialAmerica Marketing 1991 - 1995
Skills
Patent Prosecution, Intellectual Property, Trademarks, Patents, Microsoft Office, Paralegals, Patent Applications, Patentability, Litigation, Trade Secrets, Licensing, Legal Research, Patent Litigation, Copyright Law, Customer Service, Trademark Infringement
Education
IPLegalED Online 2005 — 2005
Intellectual Property Paralegal Certificatiom
Bob Jones University 1987 — 1991
Bachelor of Science (B.S.), Office Administration
Buti Yoga Inc. February 2014 - Present
La Jolla's Finest Training September 2013 - Present
Superb Karma Fitness February 2013 - Present
Melaleuca:The Wellness Company January 2012 - Present
DialAmerica Marketing October 2010 - December 2010
South Bay Community Solutions January 2000 - January 2004
SDYCS January 1999 - January 2000
Skills
Typing, Editing, Personality, Writing, Word, Administration, Customer Service, Microsoft Word, Coaching, Training, Direct Sales, Team Leadership, Teamwork, Teaching, Sales, Team Building, Event Planning, Leadership, Marketing, Public Speaking, Fitness
Education
San Diego State 1999 — 2002
Masters, Counseling
Cal Poly San Luis Obispo 1990 — 1995
Bachelor of Science, Psychology and Human Development
Erie County Department of Public Safety May 2013 - Present
DialAmerica Marketing July 2011 - May 2013
Presque Isle Downs and Casino June 2010 - August 2011
Sears March 2009 - October 2009
Perseus House Leadership School January 2006 - May 2006
District Attorney's Office May 2004 - August 2004
Skills
Data Entry, Police, Customer Service, Evidence, Loss Prevention, Accounting, Time Management, Leadership, Microsoft Office, Sales, PowerPoint, Microsoft Excel, Team Building, Cpr Certified, Standard First Aid
Education
City University of New York-John Jay College of Criminal Justice 2014 — 2016
Master's Degree, Science & Security Management
Gannon University 2002 — 2006
bachelors, criminal justice
Gannon University 2002 — 2006
Bachelors of Arts; Certificate, Criminal Justice; Forensic Investigation; Major
Lutheran Social Services of New York State, Hultquist Place, Assisted Living March 2014 - Present
WCA Jamestown, NY August 2014 - August 2014
The Resource Center February 2012 - March 2014
Peek'n Peak Resort and Spa January 2012 - March 2012
DialAmerica Marketing August 2011 - March 2012
Cummings Inc. November 2011 - November 2011
Sunrise Senior Living January 2011 - May 2011
Au Pair August 2007 - May 2009
High School # 28 2006 - May 2007
Skills
Training, Human Resources, Public Speaking, Nonprofits, Coaching, PowerPoint, Team Building, Customer Service, Microsoft Word, Time Management, Employee Relations, Leadership, Marketing, Sales, Event Planning, Leadership Development, Community Outreach, Recruiting, Healthcare, Fundraising
Education
Jamestown Community College 2012 — 2015
Associate's Degree, Registered Nursing/Registered Nurse
Montgomery College Takoma Park Campus 2007 — 2011
Associate Degree, General Studies Psychology
California Coast University 2008 — 2010
Bachelor, Psychology
Kostroma State University named after N.A. Nekrasov (KSU) 2003 — 2007
Bachelor Teaching degree, English
Lipsky Portales P.A. October 2011 - Present
Law Offices of Robert S. Dowd, Jr., LLC July 2012 - December 2013
Juvenile Diabetes Research Foundation December 2010 - June 2013
Law Offices of Robert S. Dowd, Jr., LLC November 2011 - June 2012
Mahwah Public Library March 2011 - February 2012
Forman Holt Eliades & Ravin July 2009 - May 2010
Cole Schotz Meisel & Forman, LLC September 2005 - May 2009
Sternlieb & Dowd, LLC January 2005 - September 2005
DialAmerica Marketing 1988 - 2004
Skills
Document Review, Litigation, Civil Litigation, Fundraising, Community Outreach, Commercial Litigation, Data Entry, Legal Documents, Microsoft Office, Outlook, Public Speaking, Social Networking, Wordperfect, Microsoft Word, Microsoft Excel, Non-profits, Research, Administrative..., Litigation Support, Nonprofits, Administration, Social Media, Pleadings, Word, Excel, Administrative Support, PCLaw, Scheduling, Organization, Gatekeeping, Data Analysis, Time Management, Marketing Communications, Creative Writing, Office Administration, Client Billing, Accounts Payable, Notary Public
Education
Binghamton University
BA
BryLin Behavioral Health System March 1999 - Present
Buffalo Philharmonic Orchestra January 1996 - March 1997
Dialamerica Marketing January 1991 - March 1997
Skills
Healthcare, Strategic Planning, Marketing Strategy, Marketing Communications, Public Relations, Social Media, Marketing, Event Planning, Hospitals, Public Speaking, Social Media Marketing, Customer Service, Product Marketing, Budgets, Healthcare Management, Project Management, Microsoft Office, Event Management, Leadership
Education
University at Buffalo 1997 — 1999
Business Administration and Management, General
Erie Community College 1995 — 1997
AAS, Registered Nursing/Registered Nurse
Erie Community College 1989 — 1991
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Cornell University October 2013 - Present
WJET-TV October 2011 - May 2013
Xerox March 2010 - October 2011
DialAmerica Marketing February 2010 - August 2010
Ferris State University July 2007 - May 2008
Skills
Editing, Writing, Grip, Screenwriting, Film Production, Video, Final Cut Pro, Short Films, Post Production, Television, Videography, Sound, Video Production, Digital Media, Video Editing, Producing, After Effects, New Media
Education
New York Film Academy 2007 — 2009
One-Year Certificate, Filmmaking
Ferris State University 2006 — 2008
Associates Degree, Liberal Arts; Television Production and Film Studies
AETNA October 2007 - Present
DIALAMERICA MARKETING December 2006 - October 2007
COLUMBUS PUBLIC SCHOOLS October 2006 - October 2007
CREDIT BUREAU COLLECTION SERVICE (CBCS) June 2006 - October 2006
DIALAMERICA MARKETING January 2006 - June 2006
KIEV INTERNATIONAL SCHOOL - KIEV, UKRAINE August 2005 - December 2005
IGK / UKRAINE AUDIT - KIEV, UKRAINE April 2004 - June 2005
WISCONSIN INTERNATIONAL UNIVERSITY (USA) - UKRAINE January 2004 - December 2004
INTERNATIONAL CENTER FOR CHRISTIAN LEADERSHIP (ICCL) July 2002 - August 2003
WALGREENS November 2000 - June 2002
Education
Bowling Green State University
MBA, Business Administration
Purdue University
BS, General Management
University of Phoenix
MA, Secondary Education
Werner Enterprises January 2011 - Present
Community Bank Wheaton/Glen Ellyn October 2005 - September 2010
DialAmerica Marketing June 2004 - October 2004
Laidlaw Transit July 2003 - June 2004
Skills
Customer Service
Education
College of DuPage
No, Business Managment
DialAmerica Marketing June 2009 - Present
Education
College of Charleston 2004 — 2008
Bachelors, Middle Level Education (Specialization in Social Studies and ELA)
DialAmerica Marketing November 2009 - Present
Education
Trident Technical College 2009 — 2011
Radio TV Broadcast, Film
College of Charleston 2002 — 2005
Political Science
St. John Providence Health System May 2007 - Present
Bi-County Hospital January 2004 - July 2007
2007 Chiropractic Connection October 2005 - January 2007
Ametek Patriot Sensors Swtichboard April 1999 - June 2001
MOR Pace October 1998 - June 2001
DialAmerica Marketing May 1997 - July 1998
Education
Baker College Center for Graduate Studies 2007 — 2010
BA Health Services Admin, Medical Administration
Macomb Community College 2002 — 2006
Associates Degree, General Studies
American Red Cross
Masters degree, Medical Human Resources
AVT, Inc. June 2012 - Present
EDMC December 2010 - June 2012
DialAmerica Marketing March 2010 - September 2010
World Kitchen June 2009 - August 2009
Skills
Acoustics, Noise Control, Construction, Vibration Isolation, Home Theater, Architectural Acoustics, Project Management, Forecasting, Sales, Finance, Payroll, Access, Recruiting, Sound Isolation
Education
California University of Pennsylvania 2005 — 2010
BS, Accounting
DialAmerica Marketing December 1998 - Present
Skills
Call Center, Telemarketing, Customer Retention, Account Management, Customer Experience, Customer Satisfaction, Training, CRM, B2B, Call Centers, Inbound Marketing, Lead Generation, Cold Calling, Sales, Salesforce.com, Direct Marketing, Email Marketing, Customer Acquisition, Marketing, Sales Operations, Selling
Education
College of Charleston 1989 — 1994
BS, Business Administration
The Art Spot Conservatory March 2013 - Present
Jason J. Unlimited January 2008 - Present
Walter's Towing April 2012 - October 2012
Genesco September 2011 - April 2012
DialAmerica Marketing October 2010 - September 2011
Interstark Mavens October 2008 - July 2010
Starbucks July 2009 - June 2010
Ride Makerz January 2009 - August 2009
Skills
Online Advertising, Event Planning, Event Management, Marketing, Social Media Marketing, Advertising, Marketing Strategy, Social Media, Social Networking, Marketing Communications, Email Marketing, Sales, Account Management, Market Research, Management
Education
College of DuPage 2005 — 2006
Film, History/Gen Film Productions
Bartlett High School, IL 2001 — 2005
The Art Institute of Charleston April 2015 - Present
Hall's Chophouse December 2011 - April 2015
Halls's Chophouse December 2011 - April 2015
TwinCobra Designs February 2010 - January 2015
T-Mobile June 2009 - January 2011
DialAmerica Marketing March 1999 - March 2009
Wal-Mart January 1998 - March 1999
Skills
Customer Service, Call Center, Management, Call Centers, Team Leadership, Culinary Skills, Customer Satisfaction, Sales, Team Building
Education
Art Institute of Atlanta 2011 — 2014
Bachelor's degree, Culinary Arts/Chef Training
Harleyville-Ridgeville High School
diploma
Trident Technical College
Midas Chain June 2015 - Present
Goosemantoys September 2011 - June 2015
Brighter Starts LLC October 2002 - April 2011
DialAmerica Marketing July 1998 - September 2002
DialAmerica Marketing November 1995 - July 1998
Database America April 1993 - November 1995
Skills
Databases, Microsoft SQL Server, SDLC, Software Documentation, Marketing, Access, Customer Service, Digital Marketing
Education
Montclair State University 1979 — 1984
Business Administration, Marketing
Dover Business College 1991 — 1992
Computer Programming, Business Computer Programming
DialAmerica Marketing June 2002 - Present
Siebel Systems January 2000 - June 2002
Globalcom May 1997 - September 1999
Skills
SQL, ASP, Call Center, Telemarketing, Customer Retention, Microsoft SQL Server, Project Management, B2B, Customer Satisfaction, Training, Process Improvement, Sales, Sales Operations, Call Centers, Management, Enterprise Software
Education
Cornell University 1993 — 1997
B.S., Economics
DialAmerica Marketing May 2012 - Present
Select Merchandising Services/Select Media June 2011 - Present
Walmart September 2004 - May 2012
Farm Bureau Insurance March 2000 - September 2004
Belk's Distribution Center/ Warehouse August 1996 - March 2000
HCA Trident Medical Center March 1984 - August 1996
Skills
Store Management, Merchandising, Loss Prevention, Associate Development, Visual Merchandising, CPFR, Planograms, Retail, New Store Development, District Management, Inventory Control
Education
ECPI University 2007 — 2009
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Summerville High School 1980 — 1982
Dipolma, General Studies
Tigershop Exxon June 2007 - Present
Acosta Sales & Marketing June 2011 - March 2012
DialAmerica Marketing January 2007 - June 2007
Skills
Editing, Creative Writing, Fiction, Copy Editing, Non-fiction, Blogging, Short Stories
Education
Central Carolina Technical College 2010 — 2014
Counseling Psychology
Charleston Southern University 2005 — 2007
English Literature (British and Commonwealth)
Enterprise Rent-A-Car March 2009 - Present
Ace Mortgage Funding June 2008 - February 2009
Florida State University June 2007 - June 2008
DialAmerica Marketing February 2003 - December 2006
Education
Florida State University - College of Business 2003 — 2007
Bachelors of Science, Finance
Fox Sports Ohio September 2011 - October 2011
Resource Recycling Technologies June 2008 - October 2009
2d Psychological Operations Group May 2005 - May 2007
Specialty Gas April 1999 - March 2005
Grace Presbyterian Church October 1996 - March 1999
Monterey Peninsula College Library September 1992 - August 1993
DialAmerica Marketing September 1989 - September 1990
The Anchorage Times September 1987 - March 1988
Penton Publishing September 1985 - August 1987
Skills
Training, Editing, Newsletters, Microsoft Word, Leadership, Program Management, Budgets, Management, Research, Press Releases, Time Management, Human Resources
Education
Baldwin Wallace University
Bachelor's Degree, English
Chatham University
Coursework, English; piano studies
Barber National Institute 2013 - Present
PNC September 2012 - June 2013
First Student August 2011 - September 2012
AT&T Mobility September 2006 - January 2010
West Corporation June 2006 - August 2006
DialAmerica Marketing October 2005 - June 2006
Education
Walden University 2012 — 2014
Master of Science (M.S.), Forensic Psychology
American InterContinental University 2011 — 2012
Bachelor's degree, Information Technology with a Concentration of Computer Forensics
American InterContinental University 2010 — 2011
Associate of Arts (AA), Business Administration with a concentration of Criminal Justice
Four Seasons Sales & Service December 2003 - Present
DialAmerica Marketing August 1998 - May 2003
Skills
Customer Service, Sales Management, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Account Management, PowerPoint, Negotiation, Outlook, Direct Sales, Marketing, Inventory Accuracy, Physical Inventory
Education
Elgin Community College 1986 — 1988
Associate's degree, Dental Assisting/Assistant
Gelia February 2007 - Present
DialAmerica Marketing September 2000 - January 2007
Education
Clarkson University 1996 — 2000
Bachelor of Applied Science (BASc), Marketing
home March 2012 - Present
Malco Products 2011 - 2011
DialAmerica Marketing February 2007 - May 2010
Skills
Team Building, Team Leadership, Teamwork, Advertising, Assembler, Assembly Lines, Machine Learning, Machine Control, Sales, Sales Process, MIG welding, Welder, Spot Welding, Retail, Versatility, Adaptability, Positivity
Education
Portage Lakes Career Center 1998 — 1999
Certification, Welding Technology/Welder
Springfield High School 1995 — 1999
High School Diploma, Academics
DialAmerica Marketing 1983 - 2011
Education
Bergen Community College
COBOL courses
DialAmerica Marketing 2012 - Present
Education
Performance Training Institute 2012 — 2013
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
Greenville Technical College 1995 — 1997
AA, Office Systems Technology
TETRA Technologies March 2011 - Present
Old Navy August 2010 - March 2011
DialAmerica Marketing April 2010 - August 2010
Wendy's June 2009 - May 2010
Intertech Digital February 2009 - July 2009
Education
Edinboro University of Pennsylvania 2004 — 2008
Bachelor of Arts (B.A.), Geography
Canyons School District September 2013 - Present
Butler Elementary School March 2013 - July 2014
Scentsy, Inc. 2010 - June 2013
MediaOne of Utah March 2006 - May 2007
Verizon Wireless January 2004 - March 2006
DialAmerica Marketing December 2000 - January 2004
Snowbird Ski and Summer Resort April 2000 - August 2000
Snowbird Ski and Summer Resort October 1999 - April 2000
Snowbird Ski and Summer Resort February 1998 - October 1999
Skills
Marketing, Inventory Management, Team Building, Marketing Strategy, Microsoft Excel, Strategic Planning, Social Media, Social Networking, Retail, Merchandising, Sales Operations, Team Motivation, Employee Training
Education
Fort Lewis College 1991 — 1995
Bachelor of Arts (B.A.), English Communications and Business Marketing
Douglas County High School, Castle Rock, CO