Discover Card
Discover is a credit card brand issued primarily in the United States. It was introduced by Sears in 1985. When launched, Discover did not charge an annual fee and offered a higher-than-normal credit limit, features that were disruptive to the existing credit card industry. Founder: Sears Divisions: Discover Bank Parent company: Discover Financial Services
Discover Card List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Card. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Card Salaries. You can even request information on how much does Discover Card pay if you want to. Learn about salaries, pros and cons of working for Discover Card directly from the past employees.
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Discover Card Employees
Great Uncle Gifts January 2014 - Present
FCB-Chicago July 2008 - October 2014
Optimists of Deerfield January 2008 - October 2008
Discover Card April 2008 - June 2008
Discover Financial Services January 2007 - April 2008
University of Illinois at Chicago August 2005 - December 2006
Waddell & Reed, Inc. 2002 - 2005
Pacific University August 1999 - May 2002
Skills
SAS, Teamwork, Analytics, Data Analysis, Quantitative Analytics, Economics, Market Research, Statistics, Statistical Modeling, Customer Insight, Marketing Research, Qualitative Research, Quantitative Research, Econometrics, Marketing Strategy, CRM, Digital Strategy, Integrated Marketing, Advertising, Strategy, Interactive Marketing
Education
University of Illinois at Chicago 2005 — 2006
MA, Economics
Pacific University 1998 — 2002
BA, Economics
Teuscher Ruf & Walpole, LLC October 2013 - Present
Cook Martin Poulson, PC December 2011 - October 2013
Salt Lake County June 2006 - January 2012
Marriott Vacation Club International August 2005 - June 2006
Greenside Fertilization June 2005 - August 2005
Discover Card April 2004 - June 2005
Resistencia, Argentina Mission January 2002 - February 2004
Skills
QuickBooks, Accounting, Tax Preparation, Microsoft Excel, Tax, Budgets, Access, Customer Service, Microsoft Office, Forecasting, Time Management, Partnership Taxation, Income Tax, Management, Accounts Receivable, Spanish, Training, Tax Returns, Microsoft Word
Education
Weber State University 2012 — 2013
Master of Taxation, Accounting
University of Utah - David Eccles School of Business 2010 — 2012
Bachelor of Science, Accounting
Salt Lake Community College 2007 — 2009
Associate of Science, Business/Accounting
Crestwood Cove Apartments February 2012 - Present
CLEARLINK February 2012 - Present
Smart Circle July 2010 - January 2012
News Worthy Circulation July 2009 - July 2010
Discover Card May 2004 - April 2008
Skills
Training, Coaching, Quality Assurance, Operations Management, Marketing, Leadership, Motivational Speaking, Business Analysis, Microsoft Excel, Project Management
Education
Westminster College 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Salt Lake Community College 2002 — 2005
Generals
Deseret Mutual February 2014 - Present
CHG Healthcare Services August 2012 - January 2014
University of Utah College of Nursing June 2008 - August 2012
American Research Bureau November 2007 - April 2008
Fibromyalgia & Fatigue Centers, Inc. November 2004 - August 2007
National Laser Company September 2003 - September 2004
Heart Center September 2002 - July 2003
Discover Card June 2001 - July 2002
Day Shell & Liljenquist, L.C. January 1999 - May 2001
Skills
Customer Service, Editing, Social Media, Microsoft Word, Outlook, Microsoft Excel, Telephone Reception, QuickBooks, Appointment Scheduling, Adobe Acrobat, Salesforce.com, Executive Calendar..., Minute Taking, Team Building
Education
University of Utah 2001 — 2004
Bachelor of Arts (BA), English Language and Literature, General
Salt Lake Community College 1999 — 2001
Associate of Science (AS), General Studies
Cottonwood High School 1995 — 1998
KBM Group February 2011 - Present
Datacore Marketing February 2011 - February 2012
McElwee Management, LLC June 2010 - February 2011
H&R Block May 2007 - August 2010
H&R Block May 2006 - May 2007
H&R Block July 2002 - May 2006
AOL January 1999 - July 2002
Discover Card August 1989 - December 1998
Skills
Vendor Management, Leadership, Strategy, Process Improvement, Management, Change Management, Recruiting, Training, Outsourcing, Talent Management, Call Centers, Team Leadership, Strategic Planning, Human Resources, Project Management, Sales Operations, Team Management, Budgets, Customer Experience, Enterprise Software, Call Center, Customer Satisfaction, Customer Service, Team Building, Succession Planning, Business Operations, P&L Management, Retail
Education
Ohio Wesleyan University 1975 — 1979
BA
Discover Card December 2009 - Present
Discover Card January 2004 - December 2009
Discover Card January 2000 - December 2003
Morgan Stanley Dean Witter & Co January 1992 - November 1999
Skills
Vendor Management, Process Improvement, Project Management, Business Analysis, Financial Services, SDLC, Website/Mobile App..., Strategic Planning, Outsourcing Governance, Core Back-End App..., Establishing Global..., Improving client/user..., Outsourcing, Agile Methodologies, Business Process, Management, Software Development, Leadership
Education
Northern Illinois University - College of Business 1987 — 1991
BS, Accountancy
Digital Megaphone April 2007 - Present
Suite Partners, Inc. June 2010 - May 2011
Sears Holdings April 2007 - October 2007
Bank Administration Institute (BAI) February 2005 - March 2007
GE - General Electric September 2001 - December 2004
CoolSavings Inc 1999 - 2000
Discover Card 1999 - 2000
Discover Card 1999 - 2000
Skills
Direct Marketing, Integrated Marketing, Event Marketing, Email Marketing, Blogger Relations, Blogger Outreach, Social Media, Social Media Marketing, Public Relations, Blogging, Blogger, Interactive Marketing, Digital Marketing, Digital Strategy, Marketing Communications, Marketing Strategy, Relationship Marketing, Analytics, Digital Media, Database Marketing, New Media, Marketing, Strategic Partnerships, Strategic Communications, Online Advertising, SEO, Event Planning, Brand Development, Advertising, Social Networking, Social Media Measurement, Facebook
Education
Northwestern University 1995 — 1996
Masters, Direct Marketing
University of Iowa
BA, Communications Studies
deerfield high school
Massage Naturals/Body Linen January 2015 - Present
Massage Naturals/ Body Linen December 2011 - Present
Verizon Wireless June 2010 - December 2011
Michelex Industries April 2008 - February 2010
Discover Card January 2002 - November 2005
Skills
Telecommunications, Wireless, Call Centers, Customer Experience, Customer Retention, Troubleshooting, Customer Satisfaction, Mobile Devices, LTE, Cellular Communications, Technical Support, CDMA, Customer Service, Wireless Networking, Solution Selling, Direct Sales, Account Management, GSM, Mobile Technology, Customer Service..., Escalation Resolution, Brand Loyalty, Customer Service..., B2B, Telephone Skills, Sales, Marketing Strategy, Marketing, Social Networking, Sales Operations, Management, Wellness, Social Media Marketing, Online Marketing, Social Media, Customer Relations
Education
Salt Lake Community College
CIGNA Healthcare July 2001 - Present
Children's Medical Group April 1998 - October 1999
First Quality Healthcare January 1998 - October 1999
Discover Card May 1996 - December 1997
Skills
Healthcare Analytics, Microsoft SQL Server, Tableau, Data Analysis, MS Reporting Services, Financial Reporting, Six Sigma, Minitab, Predictive Analytics, Report Writing, Financial Analysis, Visio, Software Documentation, HIPAA, Microsoft Excel, Access
Education
Long Medical Institute 1998 — 1999
Certified Medical Assistant, Medical/Clinical Assistant, 3.5
Scottsdale Community College 1996 — 1997
Data Modeling/Warehousing and Database Administration, 3.0
Franklin University July 2015 - Present
Franklin University October 2012 - July 2015
Utah State University June 2014 - July 2014
Franklin University March 2012 - October 2012
Franklin University July 2010 - March 2012
Utah State University 2008 - August 2010
Discover Card November 2002 - August 2006
Rose Education Foundation May 2002 - October 2002
Skills
Multimedia for Learning, Instructional Design..., Instructional Principles, Instructional Design, Instructional Technology, Theory, E-learning, Distance Learning, Adult Education, Educational Technology, Teaching, Higher Education, Public Speaking, Writing, Research, Learning Technology, Dreamweaver, Moodle, Coaching, PowerPoint, Microsoft Office, Classroom Instruction, HTML, Needs Analysis, Customer Service, CMS, Online Training, Wordpress, E-Learning, Classroom, Multimedia, University Teaching, Curriculum Development, College Teaching, Curriculum Design, Editing, Faculty Development, Instructor-led Training, Staff Development, Training, Learning Management, ADDIE, Teaching Adults, Learning Management..., Workshop Facilitation, Knowledge Management
Education
Utah State University 2006 — 2010
MS, PhD, Instructional Technology and Learning Sciences
Westminster College 2003 — 2005
BA, Communication
Snow College 2000 — 2002
AA, General Degree
Service King October 2012 - Present
Auto Body World May 2001 - October 2012
Discover Card August 1997 - November 2000
Skills
Customer Satisfaction, Payroll, Garnishments, Office Management, Operations Management, Customer Service, Automotive, Team Building, Automobile, Vehicles, Sales, Sales Management, Profit, Accounts Receivable, Inventory Management, Purchasing, Customer Retention, Automotive Repair, Parts, Process Improvement, Automotive Aftermarket, Budgets, Negotiation, Insurance, Management, Training, Leadership, Coaching, Continuous Improvement, Strategic Planning, Employee Relations, Forecasting, Data Entry, CCC Pathways, Employee Benefits, New Business Development, Microsoft Excel, Account Management, Retail, Warranty
Education
Paradise Valley Community College 1998 — 1999
Porterville College 1996 — 1997
Rio Salado College
Associate's degree, Business Administration, Management and Operations
Residence Inn by Marriott Salt Lake City Murray April 2014 - Present
Hampton Inn April 2005 - April 2014
Harris Hearing January 2008 - September 2008
ZipLocal March 2008 - June 2008
Discover Card February 2005 - September 2005
The Church of Jesus Christ of Latter Day Saints January 2003 - January 2005
Salt Lake City Marriot - University Park January 2002 - December 2002
KAGJ FM radio January 2001 - December 2001
Skills
Sales, Sales Management, Marketing, Customer Service, Cold Calling, Public Speaking, Account Management, Budgets, Direct Sales, Advertising, Social Media Marketing, Online Advertising, Event Management, Revenue Analysis, Hospitality, Tourism, Trade Shows, Hotels, Hospitality Industry, Hospitality Management, Customer Satisfaction, Yield Management, OnQ, Meeting Planning, Lodging, Hotel Management, Resorts, Front Office, Property Management..., Food & Beverage, Hotel Booking, Catering, Guest Service Management
Education
Snow College 2000 — 2002
Communications
University of Utah Health Center July 2014 - Present
Deseret Industries August 2012 - Present
Discover Card May 2012 - Present
Skills
Medical Assisting, Account Management, Sales, Call Centers, Medicine, Clinical Research, Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, Leadership, Strategic Planning, Training
Education
Salt Lake Community College 2013 — 2014
Associate's Degree, Medicene, A+
Boeing August 2013 - Present
Scatological Liberation Front November 2007 - Present
Boeing December 2010 - August 2013
Boeing December 2007 - December 2010
Excell Data July 2006 - September 2007
Wimmer Solutions October 2004 - December 2005
Discover Card March 2003 - August 2004
Discover Card 1999 - 2004
Skills
Cross-functional Team..., Project Management, Management, Strategy, Analysis, Product Development, PMO, Budgets, Lean Manufacturing, Enterprise Software, Human Resources, Program Management, Process Improvement, Earned Value Management, Integration
Education
University of Washington 2008 — 2011
BA, Interdisciplinary Studies:Global Studies
Salt Lake Community College 1997 — 2001
A.S., General Studies
Farmers Insurance September 2012 - Present
US Bank September 2006 - September 2012
Citibank a division of Citigroup May 2004 - September 2006
Citibank July 2003 - May 2004
Primerica Financial Services October 1999 - July 2003
Discover Card May 1994 - July 2002
Discover Financial Services 1997 - 2002
Skills
Series 63, Series 6, Financial Services, Investments, Loans, Mortgage Lending, Commercial Lending, Commercial Banking, Mutual Funds, Leadership, Consumer Lending, Sales, Loan Origination, Relationship Management, Strategic Financial..., Wealth Management, Small Business Lending, Credit, Sales Management, Management, Banking, Selling, Retail Banking, Underwriting, Credit Analysis, Cross Selling, Financial Planning
Education
Northern Illinois University 1992 — 1997
Bachelor of Science, Marketing
Northern Illinois University 1992 — 1997
Bachelor of Arts, Spanish Literature
Oswego High School - Oswego, IL 1988 — 1992
National Energy Foundation (US) October 2014 - Present
Free lance graphic designer June 2013 - Present
Utah National Guard October 2010 - Present
Lowe's Home Improvement April 2010 - March 2011
Discover Card November 2009 - April 2010
Skills
Graphic Design, Infographics, Corporate Branding, Brand Development, Brand Management, Illustrator, Illustration, Layout, Concept Design, Visual Problem Solving, Branding & Identity, Corporate Identity, Creative Writing, InDesign, Photoshop, Photo Retouch, Color Correction, Color Schemes, Social Media Marketing, Caricature Drawing, Logo Design, Web Design, Design Strategy, Print Design, Typography, Flash, Composition, At Multitasking, Project Management, Strategic Planning, Strategic Thinking, Production Work, Time Management
Education
Salt Lake Community College 2013 — 2015
Graphic Design, Visual and Performing Arts, 4.0 GPA
Executive Communications achieve complex objectives in a fast-paced and ambitious atmosphere. change-oriented environment navigating software programing, compliance, teaching and re-training updates with new software on many levels within the organization in addition to verbal and written communication skills.Customer Service Representativeprogressive finance2012 - 2013
Prosper October 2010 - December 2012
InterContinental Hotels Group November 2008 - August 2010
Discover Card January 2007 - October 2008
Skills
Customer Service, Customer Satisfaction, Sales, Insurance, Process Improvement, Access, Financial Analysis, Microsoft Excel, Strategic Financial..., Microsoft Office, Finance, Management, Communication Skills, Managing Database, High Organizational..., Multi-tasking Skills, Time Management, Microsoft Word, Spreadsheets, Highly detail oriented, Interpersonal Skill, Project Management, Software Documentation, Accounting, Outlook, Telephone Skills, Telemarketing, Data Analysis, Program Management, Call Centers, Account Management, Salesforce.com, Analysis, Marketing, Forecasting, Team Leadership, Building Relationships, Coaching, Team Management, Social Networking, Teamwork, Strategy, Human Resources, Customer Retention, Training, Budgets, Operations Management, CRM, Customer Experience, Team Building
Education
Brighton High School 2005 — 2007
Salt Lake Community College
OneExchange August 2013 - Present
SLCC Lifetime Activities Fitness Center January 2008 - January 2010
Salt Lake Community College January 2007 - January 2008
Salt Lake Community College January 2006 - January 2007
Discover Card January 2002 - January 2004
Skills
Customer Service, Teamwork, Policy, Budgets, Leadership, Event Planning, Exercise Physiology, Exceptional People..., Communication, Microsoft Excel, Teaching
Education
University of Utah 2010 — 2014
Bachelor of Science (BS), Exercise Physiology
Salt Lake Community College 2006 — 2009
Associate of Science (A.S.), General Education
COTTONWOOD HIGH SCHOOL
High School Diploma, Exercise Physiology
Tooele County Health Department July 2007 - Present
Security Title 2006 - 2007
Discover Card 2000 - 2006
Skills
Office Management, Outlook, Policy, Community Outreach, Office Administration, Research, Microsoft Office, Microsoft Word, PowerPoint, Data Entry, 10 Key, Volunteer Management, Invoicing, Social Media, Proofreading, Typing, Organization, Microsoft Excel, Customer Service, Compliance, Internet, Quality Assurance, WordPress, Account Management, Accounts Payable &..., Website Updating, Website Creation, Collections, Photoshop, Digital Photography, Lightroom
Education
Snow College
Tooele High School
Dealertrack Technologies December 2013 - Present
Basic Research July 2013 - December 2013
Technology Providers Inc October 2012 - July 2013
Aetna March 2011 - October 2012
Basic Research February 2003 - January 2011
Discover Card January 2002 - March 2003
Basic Research January 2001 - January 2003
Public Interest Communication January 2000 - January 2001
Skills
Team Leadership, Training, Account Management, Leadership, Call Center, Management, Customer Service, Microsoft Excel, Sales, Coaching, Call Centers, Time Management, Sales Process, Retail, Recruiting, Direct Sales, Sales Presentations, Project Management, Sales Operations, Strategic Planning, Customer Retention, New Business Development, Human Resources, Analysis, Team Building, Customer Satisfaction, Healthcare, Budgets, Social Networking, Outlook, Data Analysis, Sales Management, Forecasting, Business Development, Cold Calling, CRM, Hiring, Insurance, Inventory Management, Market Research, Microsoft Office, Negotiation, Operations Management, PowerPoint, Process Improvement, Process Scheduler, Project Planning, Salesforce.com, Customer Experience, Marketing
Education
Salt Lake Community College
Associate's degree, Business/Managerial Economics
Stevens Henagar
Associate Degree, Business management; accounting
Raymond James Financial Inc. July 2010 - Present
Raymond James Financial Inc. October 2008 - July 2010
Wells Fargo September 2006 - October 2008
Discover Card September 2002 - August 2006
Skills
Hard worker,..., Good interpersonal..., Trading, Financial Services, Outlook, Team Building, Mutual Funds, Problem Solving, Building Relationships, Train Staff, Customer Satisfaction, Call Center Development, Cross-functional..., Customer Retention, Departmental Development, Performance Management, Analysis, Training, Customer Service, Time Management, Banking
Education
St. Petersburg College 2014 — 2017
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
JPMorgan Chase October 2013 - Present
Chase Paymentech August 2011 - October 2013
Chase Paymentech July 2006 - August 2011
Wells Fargo May 1998 - July 2006
MCI Corporation 1994 - 1998
Discover Card 1989 - 1994
Skills
Leadership Development, Employee Training, Business Development, Relationship Management, Training Delivery, Needs Analysis, Training, Merchant Services, Call Centers, Onboarding, Coaching, Sales, Process Improvement, Electronic Payments, Team Building, Payment Card Processing, Salesforce.com, Customer Service, Performance Management, Financial Services, Debit Cards, Banking, Payments, Mobile Payments, Credit Cards, Customer Experience, Executive Management, E-payments, Payment Systems, CRM, Electronic Payment..., Payment Gateways, Cross Selling, Account Management, Transaction Processing, New Business Development, Cold Calling, Business Strategy, Applicant Tracking..., Leadership, Management, Strategic Planning, Vendor Management, Sales Management, Strategic Partnerships, Program Management, Finance, Consulting, Training & Development, Human Resources
Education
Santa Rosa Junior College
NorthShore University HealthSystem January 2014 - Present
Midwest Palliative & Hospice CareCenter September 2008 - Present
Discover Card September 1990 - October 2004
Skills
Event Planning, Customer Service
Education
Oakton Community College 1984 — 1986
associates, marketing
Hot Squad May 2014 - Present
College Humor June 2013 - Present
Post Influencing January 2013 - Present
WTF Magazine September 2010 - Present
Appularity February 2015 - Present
Quality Renovations 2006 - 2009
Discover Card 2003 - 2004
Skills
SEO, Online Advertising, Social Media Marketing, Online Marketing, Entrepreneurship, Social Media, E-commerce, Web Development, Start-ups, Wordpress, SEM, Web Analytics, Photoshop, Leadership, Email Marketing
Education
Penn State University 1992 — 1997
Business Administration
Wilmington Friends School 1980 — 1992
Willwin Mediation and Parent time September 2010 - Present
Self - Murray, Ut May 2008 - Present
Cornerstone, Salt Lake Valley Detention Center October 2012 - July 2014
Work Activity Center January 2009 - May 2009
Work Activity Center January 2008 - April 2008
Settebello – January 2007 - May 2007
Discover Card August 2005 - February 2006
Whetten Orthodontics February 2004 - July 2005
Education
University of Utah
Human Development and Family Studies; childcare and advanced adult living and care
Salt Lake Community College
GeneralNone; General Education Requirements
Bonanza High School
High School Diploma
Bank of the West June 2013 - July 2014
US Bank October 2012 - May 2013
Wyndham Vacation Ownership October 2004 - March 2012
Discover Card January 1993 - April 2004
Skills
Call Centers, Customer Service, Call Center, Credit Scoring, Call Center Development, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Visio, Account Management, Team Building, Leadership Development, Collections, Six Sigma, Credit Reporting, Job Coaching, Mentoring, Project Management, Project Coordination, ADP Payroll, FDCPA, CDIA, Revenue, Organizational..., Branch Banking, Sales Operations, NMLS Licensed, Mortgage Servicing, Employee Training, Performance Management, Credit Cards, Credit, 10 Key, Cash Management, Risk Management, Time Management, Human Resources, Employee Relations, Recruiting, Strategic Planning
Education
Villanova University 2013 — 2013
Master Certificate
Regis University 2007 — 2008
Bachelor's degree
Salt Lake Community College 1992 — 1994
Associate of Science (AS)
Discover Card September 2012 - Present
Skills
Vendor Management, Project Management, Business Analysis, PMP, Process Improvement
Education
Northern Illinois University
Discover Card November 2014 - Present
Micro center May 2014 - Present
Education
The Ohio State University 2010 — 2014
Full Sail University
Game design
Med One Capital Inc October 2002 - Present
Discover Card 1998 - 2000
Skills
Account Management
Education
University of Utah 2003 — 2007
Bachelor of Science (B.S.), Business Administration, Management and Operations
Salt Lake Community College
Associate of Science (A.S.), General Studies
Roxane Laboratories Inc July 2012 - Present
Boehringer Ingelheim August 2008 - July 2012
Discover Card 2006 - 2007
SEORMC 2000 - 2003
Skills
Teamwork, Training & Development, Innovative Thinking, HPLC, LIMS, V&V, FDA, Validation, GMP, Troubleshooting, Microbiology, Chemistry, Microsoft Office, Data Analysis, Quality Control, Quality Assurance, Software Documentation, Statistics
Education
Ohio University 1997 — 2002
BS, Biological Sciences
CLEARLINK March 2013 - Present
CR England Trucking April 2012 - January 2013
Morgan Stanley Smith Barney February 2010 - December 2012
E*TRADE Financial June 2011 - March 2012
The Sussex Group 2000 - 2005
Discover Card 1993 - 2000
Skills
Finra Series 7, Series 63
Education
Cottonwood High School
High School Diploma, General Education
Salt Lake Community College
Nielsen February 2014 - Present
Northern Illinois University August 2002 - February 2014
Northrop Grumman Corporation February 2000 - May 2001
Chicago Transit Authority October 1999 - February 2000
GE Capital September 1998 - August 1999
Discover Card July 1998 - September 1998
MCI January 1995 - July 1998
Skills
Programming, Database Administration, Software Development, Windows, Program Management, DB2, CSS, Business Analysis, Database Design, Integration, Dreamweaver, Analysis, Operating Systems, COBOL, Access, SPSS, Microsoft Word, Microsoft Excel, PowerPoint, MS Project, FTP, Visio, SQL, FrontPage, Photoshop, Presenter, Audacity, Photo Story, Windows Movie Maker, Jing, Captivate, Prezi, PeopleSoft, Blackboard, Moodle, Adobe Connect, WebEx, IDMS, IMS DB/DC, OnBase, JAD, SDLC, Collaboration, Soft Skills, Problem Solving, Microsoft SQL Server
Education
Northern Illinois University 2007 — 2009
M.S.Ed, Instructional Technology
Northern Illinois University 1979 — 1983
B.S., Computer Science
Otsuka America Pharmaceutical, Inc. March 2011 - Present
Otsuka America Pharmaceutical, Inc. January 2010 - March 2011
Shore Traders December 2006 - December 2009
Dendrite 2002 - December 2006
Abbott Laboratories 1999 - 2002
Siebel Systems 1997 - 1999
Discover Card 1991 - 1997
Skills
Cross-functional Team..., Business Analysis, Business Intelligence, CRM, Vendor Management, SDLC
Education
Purdue University 1987 — 1991
BS Industrial Management and Computer Science, Management, Computer Science
Chili's July 2009 - Present
UtahHipHop.com August 2007 - September 2009
Overland Group Inc. May 2007 - August 2008
5-2-Life Entertainment October 2006 - October 2007
Verizon Wireless April 2005 - August 2006
Discover Card August 2001 - February 2004
Discover Card August 1999 - August 2001
Discover Card November 1998 - August 1999
McDonalds August 1996 - November 1998
Skills
Microsoft Office, Database Administration, Program Development, Microsoft Excel, PowerPoint, Microsoft Word, Management, Quality Assurance, HTML, Visual Basic, XML, JavaScript, Web Design, Graphic Design, Macro, Microsoft SQL Server, Microsoft Publisher, Access, Adobe Creative Suite, Event Management, Event Planning, Live Events, Customer Service, Bartending, Training, Computers, Database Design, Database Marketing, Collections, Data Analysis, Marketing Management, Digital Marketing, Email Marketing, Fundraising, Project Coordination, Time Management
Education
University of Phoenix 2002 — 2003
Associates
Comp USA 2001 — 2001
Level 3 Certificates
Salt Lake Community College 1999 — 2001
Woods Cross High 1995 — 1998
Diploma
Woods Cross High 1995 — 1998
High School Diploma
Rakuten Marketing October 2013 - Present
Rakuten LinkShare Corporation April 2012 - Present
Rakuten LinkShare Corporation April 2006 - March 2012
Rakuten LinkShare Corporation October 2004 - March 2006
Allstate 2001 - 2004
D7 Consulting 2001 - 2001
Partners First 1998 - 2001
Discover Card 1992 - 1998
Education
The Ohio State University
B.A., Communications
Discover Card December 2008 - Present
Education
Ohio Christian University 2013 — 2016
Associate's degree, Business Administration and Management, General
Maricopa County Elections Dept May 2007 - August 2013
Discover Card December 2005 - May 2007
TriWest Healthcare Alliance July 2004 - December 2005
American Express August 2000 - July 2004
Skills
Customer Service, Team Building, Microsoft Word, Call Centers, Data Entry, Outlook, Microsoft Excel, Sales, Process Improvement, Customer Experience, PowerPoint, Microsoft Office, Customer Retention, Payroll, Customer Relations, Social Services
Education
The Bryman School of Arizona 1995 — 1995
PTR
St Rita Grammar School
discover card July 2012 - January 2013
Dillards dept store January 2012 - July 2012
teleperformance January 2011 - January 2012
Skills
Merchandising, Visual Merchandising, PowerPoint, Inventory Management, Fashion, Time Management, Photoshop, Store Management, Event Planning, Outlook, Customer Service, customer care, Retail
Education
Salt Lake Community College 2010 — 2011
barber certificate, Barbering/Barber
ottawa hills high school 2003 — 2004
Crowe Horwath LLP August 2012 - Present
The Allant Group January 2011 - July 2012
Crowe Horwath LLP April 2007 - December 2010
Leapfrog Online September 2005 - March 2007
Draft December 2003 - September 2005
US Cellular March 2002 - December 2003
Diamond Cluster July 1998 - March 2002
Discover Card November 1995 - January 1998
Skills
Direct Marketing, Integrated Marketing, Database Marketing, Customer Acquisition, Digital Marketing, Interactive Marketing, Marketing Strategy, Mobile Marketing, Multi-channel Marketing, Segmentation, Email Marketing, Lead Generation, Direct Mail, B2B Marketing, Online Advertising, Analytics, SEM, Web Analytics, Marketing Communications, Social Media Marketing, Marketing, Management, New Business Development, CRM, Customer Retention, Strategy, Online Marketing, Strategic Planning, Consulting, Market Planning
Education
Northwestern University 2002 — 2004
Masters, Integrated Marketing Communications
St. Ambrose University 1991 — 1995
BA, Business/Marketing
Brookings Highschool 1980 — 1991
Towers Watson's OneExchange Seasonal TrainerTowers WatsonMay 2015 - Present
Extend Health August 2010 - Present
Appalachian Trail April 2014 - September 2014
The Home Depot January 2013 - April 2013
The Home Depot April 2012 - June 2012
Bombers Entertainment Group March 2011 - June 2012
Granny Starr Foundation April 2011 - February 2012
ACS, a Xerox Company February 2011 - March 2011
Vangent May 2010 - August 2010
Discover Card August 2006 - August 2009
Skills
Photography, Customer Service, Social Media, Word, Public Speaking, Customer Relations, Non-profits, Blogging, Photo Editing, Photo Management, TheGIMP, Event Photography, Portrait Photography, Environmental..., Lightroom, Typing, Microsoft Word, Medicare Part D, Medicare Advantage, Social Networking, Image Editing, Event Planning, Call Centers, Coaching, Health Insurance, Nonprofits, Sales, Account Management, Employee Benefits, Insurance
Education
University of Texas 2002 — 2004
BS, Speech Communication
Salt Lake Community College 1994 — 1997
AS Humanities, humanities
Phoenix Winch LLC April 2009 - Present
Vanguard January 2008 - Present
Alhambra Credit Union December 2004 - October 2007
Discover Card March 2001 - August 2002
Skills
Sales, Operations Management, Arc Welding, MIG welding, Welder, Team Management, Leadership, Risk Management
Education
Rio Salado College 2009 — 2014
Cactus High School 1996 — 1999
Diploma, General
Northwestern University Medill IMC Graduate Program January 2015 - Present
Turtle Wax, Inc September 2014 - Present
Leo Burnett January 2011 - September 2014
DRAFTFCB Worldwide September 2005 - November 2010
Discover Card July 2004 - September 2005
Foote Cone and Belding (now Draftfcb) September 2002 - July 2004
IMS 1998 - 2002
Leo Burnett 1992 - 1997
Skills
Retail, Return on Investment, Sports Marketing, Content Strategy, Branding & Identity, Integrated Marketing, Brand Development, Digital Marketing, Interactive Marketing, Media Planning, Brand Management, Advertising, Public Relations, Interactive Advertising, Creative Strategy, Digital Strategy, Relationship Marketing, Direct Mail, Marketing Strategy, Corporate Branding, Direct Marketing, Brand Architecture, Creative Direction, Outdoor Advertising, Email Marketing, Social Media Marketing, Marketing Research, Online Advertising, Mobile Marketing, Multi-channel Marketing, Marketing Communications, SEM, Customer Insight, Media Buying, Digital Media, Marketing Management, Brand Awareness, Strategy, Copywriting, Market Research, New Media, Sponsorship, Online Marketing, Segmentation, Leadership, Market Planning, B2B Marketing, Shopper Marketing, Brand Equity, Global Marketing
Education
Northwestern University - Kellogg School of Management 1984 — 1989
MM, Marketing
Northwestern University 1979 — 1983
BA, Economics
Energy and Bodywork by Gail June 2007 - Present
Heartland Hospice - Kenosha January 2011 - Present
Heartland Hospice - Palatine 2007 - 2010
Discover Card 1990 - 2007
Skills
Chair Massage, Reiki, Compassionate Touch..., Lymphatic Drainage, Craniosacral Therapy, Myofascial Release, Compassion, Ashiatsu, Wellbeing, Energy Healing, Energy Work, Holistic Health, Reflexology, Relaxation, Pain Management, Bodywork, Chronic Pain
Education
First Institute 2006 — 2007
LMT, Massage Therapist
Compassionate Touch 2011 — 2011
Practitioner, Eldercare, hospice and palliative care
Parkland College 1976 — 1978
AHT, Animal Health Technician
Enova International June 2014 - Present
Discover Financial Services January 2010 - June 2014
Northern Illinois University March 2009 - December 2009
Discover Card June 2009 - August 2009
Walgreens May 2008 - August 2008
Walgreens May 2007 - August 2007
Walgreens May 2006 - August 2006
Skills
MySQL, JavaScript, PHP, Subversion, Perl, Linux, Unix, C#, HTML, Web Applications, C++, OOP, Operating Systems, LAMP, Microsoft Office, Access, DB2, SQL, Java, Microsoft Excel, git, Ab Initio, Python, AIX, Web Development
Education
Northern Illinois University 2006 — 2009
Bachelor of Science, Computer Science
Lincoln Park High School 2002 — 2006
Honda of America Mfg., Inc. November 2012 - March 2014
Insight Global 2014 - 2014
JPMorgan Chase April 2012 - November 2012
UNICON International 2012 - 2012
Discover Card 2007 - 2008
Skills
Help Desk Support, SharePoint, VMware, Windows Server, Customer Service, Networking, Troubleshooting, Microsoft Office, Lotus Notes, ITIL, XP, Visio, Disaster Recovery, Technical Support, Software Installation, System Deployment, Windows 7, System Administration, Computer Hardware, Information Technology, Operating Systems, Windows, Laptops, Call Centers, VPN, Windows XP
Education
State Fair Community College 1990 — 1995
USAF Technical Training Center 1986 — 1987
PCCW Teleservices January 2015 - Present
Midwest Greek Weekend May 2013 - Present
Planet5ive Initiative June 2012 - Present
Discover Card January 2013 - June 2013
Express Scripts February 2012 - January 2013
Safeguard Case Management March 2001 - February 2005
Skills
Office Management, Music Production, Pianist, Drums, Creative Writing, Social Media Marketing, Marketing Strategy, Typing, Acting, Leadership, Team Building, People Skills, Customer Service, Customer Retention, Payroll, Managed Money, Event Planning, Time Management, Marketing, Advertising, Management, Budgets, Social Networking, Administrative..., Facebook, Customer Satisfaction, Data Entry, Online Marketing, Sponsorship, Email Marketing, Networking, Cold Calling, Teamwork, Call Centers, Event Management, Marketing Communications, Sales, Training, Account Management, Social Media, Fundraising, Direct Marketing, Customer Experience, Online Advertising, Market Research, Microsoft Word, Customer Engagement, Lead Generation, Public Relations, Trade Shows
Education
University of Cincinnati 2005 — 2008
Northern Kentucky University 2009 — 2010
Domo, Inc. 2013 - Present
Certiport May 2011 - January 2013
Quest for the Lehi Cup (Tennis League) 2004 - 2012
Novell, Inc. 2004 - 2011
With-It Solutions, Inc. 1999 - 2011
SCO 2002 - 2004
Caldera 1996 - 2002
Dynix (Ameritech Library Services) 1994 - 1995
Discover Card 1990 - 1995
Skills
Product Marketing, Sales Enablement, Marketing Copy, Project Management, E-Learning, Product Management, Enterprise Software, SaaS, Channel, Business Development, Multi-channel Marketing, Solution Selling, Strategic Planning, Demand Generation, Strategic Partnerships, Value Selling, Cross Selling, Market Planning, Cloud Computing, Social Media Marketing, Linux, SCO Unix, Technical Writing, SEO, Budget Process, HP, Copywriting, Copy Editing, Cross Channel Marketing, Web Design, Team Leadership, Web Development, WebEx, Adobe Connect, Microsoft Office, Leadership, Collaboration, Marketing Strategy, Budget, Business Intelligence, Messaging, Brand Awareness, Marketing Communications, Budgets, Channel Partners, Management, Marketing, Training, CRM, Salesforce.com
Education
The George Washington University 2004 — 2011
Masters Certificate, Project Management
Brigham Young University
Marketing/Communications
Discover Financial Services December 2012 - Present
Discover Financial Services January 2011 - November 2012
Discover Card 2005 - December 2010
Sunrise Consulting 1996 - 2005
Skills
Mainframe, COBOL, Unix, SDLC, MVS, SAS, Credit Cards, Teradata, SQL, Visio
Education
Northern Illinois University - College of Business
BS, Computer Science & Marketing
Wells Fargo SVP, Director of Customer ServiceWells Fargo Bank, N.A.1999 - Present
Wells Fargo Home Mortgage 1999 - 2004
Memberworks 1998 - 1999
Discover Financial Services 1986 - 1996
Discover Card 1986 - 1996
Skills
Customer Experience, Vendor Management, Call Center, Process Improvement, Customer Satisfaction, Workforce Management, Team Building, Customer Service, Customer Relations, Operations Management, Strategic Planning, Change Management, Leadership Development, Sales Management, Forecasting, Customer Retention, Inbound, Coaching, Mentoring, P&L Management, Budgeting, Team Leadership, Customer Loyalty, Employee Loyalty, Employee Recognition, Executive Management, Employee Engagement, Operational Excellence, Call Centers, Banking, Training, Leadership, Inbound Marketing, Credit Cards, Management, Credit, Brand Loyalty, CRM, Risk Management, Performance Management, BPO, Strategy, Budgets, Business Process..., Outsourcing, Cross-functional Team..., Financial Services, Call Center Development
Education
San Diego State University-California State University 1974 — 1978
LHL Partners 2005 - Present
Discover Financial Services June 1995 - March 2000
Discover Card 1995 - 2000
McDonald's Corporation 1992 - 1996
Needham Harper Worldwide 1984 - 1992
DDB Needham 1984 - 1992
Skills
Analysis, Marketing Strategy, Strategic Planning, Analytics, Market Research, Excel, Segmentation, Marketing Research, PowerPoint, Marketing Communications, Strategy, CRM, Marketing, Public Speaking
Education
University of Illinois at Chicago
MEE
The University of Chicago 1978 — 1983
MBA
University of Colorado Boulder 1976 — 1978
M.A.
St. John's College 1972 — 1976
B.A.
St. John's College (NM) 1972 — 1976
B.A.
MaritzCX August 2015 - Present
Lendio January 2014 - August 2015
Lendio September 2012 - January 2014
Discover Card April 2011 - May 2012
Skills
Sales, Salesforce.com, Lead Generation, Marketing Strategy, Business Strategy, Credit, Small Business, Sales Management, Management, Account Management, Loans, Business Development, Marketing, Strategic Planning, New Business Development, Entrepreneurship, B2B, Team Building, Start-ups, Sales Process, Direct Sales, Strategic Partnerships, Executive Management, Credit Cards, Strategy, Call Centers, Finance, Funding, CRM, Customer Service, People Skills, Small Business..., Small Business..., Small Business Lending, Small Business Marketing, Small Business Online..., Business Loans, Working Capital...
Education
Western Governors University 2014 — 2016
Bachelor of Business Administration (BBA)
Salt Lake Community College 2010 — 2012
Health Line International Corporation February 2015 - Present
U of U PRSSA February 2015 - Present
Zions Bank June 2015 - August 2015
Discover Card May 2014 - November 2014
Alpha Phi International Fraternity January 2012 - May 2012
Skills
Public Relations, Public Speaking, Communication, Hospitality, Leadership, Microsoft Office, Strategic Public..., Press Releases, Product Marketing, Social Media Marketing, Marketing Strategy, Writing News Releases, Employee Training, PowerPoint, Pitching Media, InDesign, Credit Cards, Focus Groups, Marketing...
Education
University of Utah 2014 — 2016
Bachelor’s Degree, Strategic Communication 3.75
Southern Utah University 2011 — 2014
Communication, General 2.9
U.S. Cellular September 2015 - Present
Sears Holdings Corporation July 2011 - January 2015
Peterson Technology Partners December 2010 - July 2011
Walgreens July 2008 - December 2010
Discover Card February 2008 - July 2008
Discover Financial Services 2008 - 2008
Washington Mutual November 2005 - December 2007
HSBC January 2000 - November 2005
HSBC Technology & Services 2000 - 2005
Skills
Process Improvement, Project Management, PMO, SDLC, Project Portfolio..., Requirements Analysis, Project Planning, Management, Change Management, Business Analysis, Visio, Software Project..., IT Strategy, Governance, Vendor Management, Training Delivery, Employee Training, Training, Business Process..., PMP, Program Management, CRM, Management Consulting, Resource Management, Requirements Gathering, MS Project, Training & Development, PMO Gate Governance, Organizational Change..., Strategy Planning, Microsoft Project, Strategic Planning
Education
PMI 2005 — 2005
Certification, PMP
Roosevelt University 1988 — 2003
Bachelor's, Communications
Chicago Post Office Employees Credit Union December 2009 - Present
www.sportsgrumblings.com June 2008 - January 2012
Chicago Blackhawks October 2010 - June 2011
Chubb Insurance October 2007 - July 2008
Amica January 1998 - June 2007
Discover Card September 1994 - September 1996
Skills
Leadership, Management, Sales, Customer Service, Financial Analysis, Strategic Planning, Financial Modeling, Financial Reporting, Negotiation, Project Management, Organization, Risk Management, Training, Finance, Budgets, Leadership Development, Program Management
Education
Roosevelt University
Master of Science; Graduate, Tourism and Hospitality
Virginia State University 1989 — 1993
B.A., English/Mass Communications
CLEARLINK May 2010 - Present
The Village Christmas Shoppe August 2008 - January 2011
Discover Card November 2006 - November 2009
Skills
Recruiting, Interviews, Sourcing, Talent Management, Sales, Management, Hiring, Talent Acquisition, Applicant Tracking..., Job Fairs, College Recruiting, Account Management, Employee Referral..., Telephone Interviewing, Sales Management..., Job Postings, Cold Calling, Training, Leadership, Phone Screens, Social Networking, HRIS, Salesforce.com, Human Resources, Competitive Analysis, Corporate Recruiting, CRM, Employee Relations, Onboarding, Screening Resumes, Retail, Customer Retention, Employee Benefits, Technical Recruiting, Contract Recruitment, Job Descriptions, Resume Writing, Temporary Placement, Lead Generation, Staffing Services, Temporary Staffing, Employee Training, Taleo, Building Relationships, SEO, New Hire Orientations, Internet Recruiting, Social Media, Benefits Administration, Performance Management
Education
Salt Lake Community College
E*TRADE Financial June 2012 - Present
E*TRADE Financial May 2011 - June 2012
E*TRADE Financial November 2006 - May 2011
Reliance Homes, Inc. May 2006 - November 2006
Discover Card June 2003 - May 2006
Skills
Job Coaching, Employee Training, Qualified Retirement..., IRAs, Product Innovation, Goal Setting, Professional Mentoring, Retirement, Estate Administration, Retirement Plan..., Coaching, 401k, Performance Management, Customer Service
Education
Western Governors University 2013 — 2015
Columbia College 2012 — 2013
Bachelor's degree, Finance, General
Salt Lake Community College
West Jordan High School
Morgan Stanley July 2002 - Present
Morgan Stanley Wealth Management July 2002 - January 2015
Morgan Stanley Smith Barney August 2007 - January 2011
Morgan Stanley February 2004 - August 2007
Morgan Stanley May 2003 - February 2004
Discover Card July 2002 - May 2003
Skills
Credit, Banking, Customer Service, Cash Management, Compliance, Loans, Series 7, Securities, Financial Services, Portfolio Management, Mutual Funds, Wealth Management, Investments, Credit Cards, Management
Education
University of Phoenix 2009 — 2013
Doctorate, Management and Organizational Leadership
Ohio Dominican University 2005 — 2007
MBA
The Ohio State University
Bachelor of Arts, Dual Major in Criminology and Political Science
SLCSD August 2008 - Present
SLCSD August 2005 - December 2007
Discover Card May 2002 - August 2005
Convergys June 2000 - April 2002
Skills
Educational Leadership, Classroom, Teaching, K-12, Tutoring, Classroom Management, Lesson Planning, Educational Technology, Student Counseling, Elementary Education, Teacher Training, Career Counseling, Differentiated..., Student Affairs, Academic Advising, Public Speaking, Event Planning
Education
University of Utah 2004 — 2008
Master of Education (M.Ed.), Educational Psychology
Salt Lake Community College 2002 — 2004
Associate of Science (A.S.), Business/Commerce, General
Self-Employed May 2011 - Present
Time Warner Cable July 2009 - May 2011
Time Warner Cable January 2003 - July 2009
Time Warner Cable January 2000 - March 2003
Time Warner Cable March 2002 - January 2003
Time Warner Cable February 1999 - January 2000
Kenny's Place April 1996 - February 1999
Discover Card March 1994 - April 1996
Skills
Microsoft Office, ICOMS, ACSR, Salesforce.com Certified, IssueTrak, Remedy Ticketing System, DOS, HyperTerminal, Adobe Acrobat, McAfee, Norton Internet Security, Leadership, Training, Switches, Cisco Technologies, Troubleshooting, Wireless, Routers, Telecommunications, Analysis, IP, VoIP, Telephony, Microsoft Excel, Customer Service, Customer Retention, Technical Support, Ethernet, Computer Hardware, WAN, Software Installation, LAN-WAN, Broadband, Call Centers, Network Design, Cabling, Team Leadership, Invoicing, VPN, Customer Satisfaction, Networking, System Administration
Education
Ohio Dominican University 2003 — 2007
Bachelor's, Business Administration
U-Haul International, Inc. May 2012 - Present
DollarDays April 2006 - April 2012
Discover Card July 1990 - February 2006
Skills
E-commerce, Online Marketing, Management, Email Marketing, Entrepreneurship, Merchandising, Online Advertising, Training, Marketing, Leadership, Marketing Strategy, Product Management, Social Media Marketing, Retail
Education
The Ohio State University 1987 — 1991
Psychology
Metro Ready Mix September 2013 - July 2014
ThyssenKrupp Elevator Americas September 2012 - July 2013
Sun Products Corp January 2006 - July 2012
Regence Blue Cross and Blue Shield of Utah January 2003 - January 2006
Discover Card January 1998 - January 2000
Skills
Microsoft Office, Logistics, SAP, Customer Service, Bill of Materials, Billing Systems, Microsoft Excel, Lotus Notes, Internet, Strategic Planning, Order Management, Order Fulfillment, General Ledger, Health Insurance, Pricing, Oracle, Dispatching, Receptionist Duties, Office Management, Front Office, Written Communication, Written Correspondence, Order Processing, Liens, Scheduling, High Level Of Accuracy, Customer Relations, Ethics, Multi-line Phone, Maintaining..., Record Keeping, Price Quotes, Email, Reporting Metrics, High Sense Of Urgency, At Multitasking, Prioritize Workload, Customer Satisfaction, Phone Etiquette, Billing Process, Account Maintenance, Time Management, Data Entry, Office Administration, Appointment Scheduling, Meeting Scheduling, Accounts Payable, Accounts Receivable, Collections, Account Reconciliation
Education
Cyprus High School 1994 — 1997
High School Diploma
Salt Lake Community College
Packsize LLC December 2014 - Present
Thyssen Krupp Elevators April 2014 - October 2014
AAPC August 2008 - April 2014
Target Bank January 2005 - August 2008
Discover Card June 1996 - January 2005
Skills
Data Entry, 10 Key, Microsoft Office, Outlook, Customer Service, Collections, Great Plains Software, Multi-line Phone, Dunn & Bradstreet, Typing, People Skills, Telephone Skills, Financial Accounting, Accounts Receivable, Accounts Payable, Banking, Bank Reconciliation, Journal Entries, Purchase Orders, Employee Training, Customer Experience, Process Improvement, Microsoft Excel
Education
Salt Lake Community College 2000 — 2002
Associate's Degree, General Studies
Utah State University 1990 — 1992
Elementary Education and Teaching
Fidelity Investments April 2012 - Present
Discover Card June 2011 - April 2012
Skills
Series 7, Mutual Funds, Series 63, Microsoft Office, Investments, Customer Service, Retirement Planning, Call Centers, Finance, Securities, Credit
Education
Utah Valley University 2012 — 2014
Bachelor of Science (BS), Accounting
Salt Lake Community College 2011 — 2011
Associate's degree, General Studies
Rio Salado College May 2010 - Present
Walmart August 2011 - September 2011
Discover Card February 2011 - May 2011
99 Cents Only Stores August 2008 - May 2010
Dollar Tree Stores October 2006 - May 2008
Skills
Cash Handling, Account Management, Supervisory Skills, Merchandising, Store Management, PowerPoint, Sales, Customer Service, Outlook, Marketing, Pricing, Cash Flow, Spreadsheets, Time Management, Editing, Human Resources
Education
Rio Salado College 2010 — 2014
in progress AAS, psychology
Rancho Verde High School
High School Diploma
Salt Lake Valley Emergency Communications Center April 1993 - Present
International Association of Public-safety Communications Officials, Utah Chapter October 1997 - Present
Discover Card December 1991 - April 1993
Newspaper Agency Coporation December 1988 - January 1992
Skills
Public Safety, Emergency Management, Incident Command, Enforcement, Police, Patrol, Microsoft Office, Program Management, Supervisory Skills, Troubleshooting, Team Building, Public Speaking, Team Leadership, Coaching, Customer Service
Education
Salt Lake Community College 1993 — 1993
Certification, 9-1-1 Dispatch Academy, Public Safety
Hillcrest High School 1986 — 1989
High School Diploma
Discover Financial Services June 2014 - Present
Discover Financial Services March 2011 - Present
Discover Financial Services February 2011 - Present
Discover Financial Services October 2008 - Present
Discover Financial Services 1986 - Present
Discover Card 1986 - Present
Discover Financial Services 2008 - 2011
Skills
Call Center, Business Process Design
Education
Ohio University-Lancaster 1979 — 1983
Business
PDS Inc. October 2010 - Present
Alpha Bay Corporation August 2009 - June 2010
Convergys November 2008 - August 2009
The Associates/Ford Motor June 1997 - October 1999
Discover Card September 1995 - May 1997
Skills
Business Analysis, Software Documentation, Requirements Analysis, Requirements Gathering, SDLC, Quality Assurance, Product Management, Testing, Management, Analysis, Training, Customer Service, Scrum, Technical Recruiting, SharePoint, PMP, Business Intelligence, Process Improvement, Business Process..., Project Management, Program Management, SQL, Call Center, Data Warehousing, Integration
Education
Salt Lake Community College 1991 — 1992
Associates, Business
Hillcrest High School 1988 — 1991
Diploma, General Studies
Discover Card April 2011 - Present
Ohio Child Care Resource & Referral Association 2008 - 2009
Jewish Community Center of Greater Columbus 1999 - 2008
Skills
Outlook, Staff Development, Curriculum Design, Leadership, Management, Training, Recruiting
Education
Ohio University
The Ohio State University
B.S, Education
Crusader Inc. DBA Crusader Martial Arts April 2002 - April 2008
Assurant Group July 2000 - April 2002
Discover Card February 1997 - July 2000
El Chilito Restaurant and Cantina August 1995 - January 1997
Education
Estrella Mountain Community College 1993 — 1999
Associate of Arts, General
Northern Arizona University 1995 — 1996
German, Education
City of Chicago - Mayor Emanuel Administration May 2011 - Present
City of Chicago - Daley Administration March 2010 - May 2011
Burns Consulting August 2008 - February 2010
HC3 April 2009 - November 2009
ACCO Brands, Inc. February 2008 - July 2008
Discover Financial Services April 2004 - February 2008
Discover Card 1991 - 2007
Discover Financial Services April 1996 - April 2004
Sears Consumer Finance / Dean Witter Financial Services Group April 1991 - April 1996
Sears, Roebuck and Co. July 1987 - April 1991
Skills
Excel, Word, PowerPoint skills, Employee Relations, Personnel Management, Payroll, Stocks, Restricted Stock, Performance Management, Deferred Compensation, Employee Benefits, Talent Management, HRIS, Benefits Administration, Succession Planning, Training, Leadership, Job Descriptions, Management, Human Resources
Education
The New School 1983 — 1987
MA, Human Resource Management
Pace University 1981 — 1983
n/a, Accounting, Economics, Finance, Marketing, Computer Sci., Bus. Law
Cathedral College 1974 — 1978
BA, History, Philosopy, Theology, Language
O.C. Tanner April 2015 - Present
O.C. Tanner February 2014 - April 2015
O.C. Tanner March 2013 - February 2014
O.C. Tanner September 2012 - March 2013
Discover Card June 2010 - April 2011
Best Buy January 2008 - June 2009
Skills
Warehouse Management, Inventory Management, Employee Training, Forklift Operation, Forklift Training, Shipping & Receiving, Order Picking, Order Processing, Merchandise
Education
Salt Lake Community College 2007 — 2009
Associate’s Degree, General Studies
Jewish Federation of Greater Philadelphia September 2012 - Present
Team Beachbody December 2014 - Present
firstPRO 2012 - 2012
Robert Half Finance & Accounting 2011 - 2012
Hill-Rom January 2004 - July 2009
Mediq/Prn August 1999 - January 2004
Citi December 1998 - August 1999
Discover Card September 1997 - December 1998
Checkpoint Systems 1995 - 1997
Skills
Talent Acquisition, Recruiting, Accounting, PeopleSoft, Sourcing, Temporary Placement, Applicant Tracking..., Human Resources, Auditing, Temporary Staffing, Executive Search, Internet Recruiting, Onboarding, Staffing Services, College Recruiting, Intercompany Accounts, Financial Reporting, Accounts Payable, Client Billing, JD Edwards, Microsoft Excel, Sales, Fixed Assets, Financial Analysis, Sage, Finance, Journal Entries, System Implementations, Allocations, General Ledger, Account Reconciliation, Payroll, Bank Reconciliation, Accruals, Invoicing
Education
Rutgers, The State University of New Jersey-Camden 1992 — 1996
Bachelor of Science, Major: Accounting Minor: Marketing
KWIPPED.com September 2014 - Present
Robin Salter Copywriting March 2009 - Present
BannerDirect February 2001 - March 2009
ExpoStar Displays and Graphics 1996 - 1998
Discover Card 1992 - 1996
Skills
Campaign Strategies, Product Naming, Advertising, Copywriting, Creative Direction, Direct Mail, Marketing Strategy, Marketing, Brochures, Creative Strategy, Integrated Marketing, Strategic Planning, Direct Marketing, Email Marketing, B2B Marketing, Digital Marketing, B2B, Online Advertising, Graphics, Marketing Communications, Trade Shows, Social Media Marketing, Online Marketing, Management, Social Media
Education
Northern Illinois University 1989 — 1992
B.A., Corporate Communications
Northern Illinois University 1989 — 1992
B.A. in Corporate Communications
Kenworth Sales Co, Inc. March 2008 - Present
Mountain West Truck Center January 2001 - March 2008
Volvo and GMC Trucks Of Utah January 2001 - January 2002
Great Basin Trucks 1999 - January 2001
Discover Card 1992 - 1999
Skills
Automotive, Microsoft Office, Problem Solving, Customer Relations, Negotiation, Advertising, Web Development, Customer Service, Sales Management, Customer Satisfaction, Inventory Management, Profit, Sales, Pricing, Microsoft Excel, Purchasing, Operations Management, Parts, Automotive Aftermarket, Account Management, Logistics, New Business Development, Team Building, Forecasting, Cold Calling, Vehicles, Transportation, Leadership
Education
Salt Lake Community College 1988 — 1991
Skyline High School 1985 — 1988
Discover Financial Services May 2013 - Present
Discover Card February 2007 - May 2013
Kaplan Inc/Score Educational Centers 2003 - 2007
Sears, Roebuck and Co. 2000 - 2003
Chicago Bulls 1990 - 2000
Skills
Advertising, Integrated Marketing, Brand Management, Direct Marketing, Marketing Strategy, Digital Marketing, Marketing Communications, Email Marketing, Interactive Marketing, Digital Strategy, Online Advertising, Social Media Marketing, Online Marketing, Marketing Management, Marketing, Media Planning, Creative Direction, Sponsorship, Brand Architecture, Brand Development, Sports Marketing, Strategy, Segmentation, Management, Mobile Marketing, Customer Insight, Analytics, Strategic Partnerships, Public Relations, Sales, Relationship Marketing
Education
Northwestern University - Kellogg School of Management 2002 — 2005
MBA, Marketing, Management and Strategy
University of Notre Dame 1984 — 1988
Bachelor of Business Administration (B.B.A.), Marketing
University Neuropsychiatric Institute September 2010 - Present
Discover Card December 1991 - May 2009
Discover Financial Services 1991 - 2009
Education
Salt Lake Community College
Discover Card August 2013 - Present
Gemini Advertising 1987 - 2013
Self Employed Freelance Creative 2004 - 2008
BBDO 2005 - 2005
JWT Action 2004 - 2004
Ogilvy & Mather 2001 - 2002
Ammirati Puris Lintas 1998 - 2001
Young & Rubicam New York 1997 - 1998
DMB&B 1993 - 1998
DMB&B 1991 - 1996
Skills
Logo Design, Graphic Design, Creative Direction, Web Design, Advertising
Education
Lorenzo di Medici School of Art 2001 — 2001
Fine Art
Parsons School of Design 1984 — 1996
A.A, Graphic Design & Advertising
University of Wisconsin-Madison 1980 — 1986
B.S.
Parsons School of Design
Advertising and Graphic Design
T-Systems Solutions DesignerT-SystemsOctober 2010 - Present
DHL October 2004 - December 2009
APS 2002 - 2005
Arizona Public Service Co 2002 - 2005
KnowledgeNet 2000 - 2001
Banner Health System 1995 - 2000
Samaritan Health System 1995 - 2000
Discover Card 1994 - 1995
Skills
ITIL, Telecommunications, Vendor Management, VoIP, Business Process, Networking, Business Process..., WAN, Management, Integration, Information Technology, IT Strategy, Call Center, Enterprise Architecture, Call Centers, Data Center, Process Improvement, Project Portfolio..., Program Management, IT Service Management, IT Management, IT Operations, Business Analysis, Cisco Technologies, Virtualization, Visio, Change Management, Disaster Recovery, Security, Project Management, Troubleshooting
Education
Roosevelt University 1991 — 1994
MSIS
Northern Arizona University 1979 — 1986
BS
Bank Of America, Insurance Services February 2001 - June 2013
First Union/Wachovia January 1997 - January 2001
Discover Card October 1991 - December 1996
Skills
Product Management, Direct Marketing, Launch Of New Products, Vendor Management, Multi-channel Marketing, Business Relationship..., Strategic Partnerships, Product Launch, Portfolio Management, Management, Financial Services, Customer Retention, Account Management, P&L Management, Customer Acquisition, Sales Management, Call Centers, Customer Experience, Risk Management, Sales, Marketing, Credit Cards, Insurance, Relationship Management, Banking, Analysis, Executive Management, Analytics, CRM, Product Development, Credit, Program Management, Underwriting
Education
Northern Illinois University - College of Business 1987 — 1991
Bacholor of Science, Finance
Roosevelt University 1996 — 1997
Discover Card March 2013 - Present
Discover Financial Services March 2011 - March 2013
Discover Financial Services December 2009 - March 2011
HSBC 2005 - 2009
Skills
Cross Selling, Credit, Credit Cards, Team Leadership, Hiring Practices, Motivation, Sales, Sales Management, Customer Experience, Leadership, Customer Retention, Relationship Management, Call Centers, Financial Services, Banking
Education
Ohio Northern University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
DFS Services / Discover Financial Services June 2007 - April 2011
Discover Card January 2006 - June 2007
Discover Financial Services January 2001 - January 2007
Skills
Talent Acquisition, Applicant Tracking..., Interviews, Onboarding, Sourcing, Human Resources, Recruiting, College Recruiting, Employee Relations, HR Policies, Leadership, New Hire Orientations, Management, Policy, Staffing Services, Talent Management, Temporary Placement, Training, Employment Law, Internet Recruiting, Performance Management, Strategy, Process Improvement, Time Management, Technical Recruiting
Education
The Ohio State University Fisher College of Business 2003 — 2007
MBA, Business, with HR Focus
The Ohio State University 1999 — 2003
Bachelor of Science in Business Administration, Human Resources
[redacted] September 2008 - Present
[redacted] November 2005 - September 2008
Maintenance First August 2004 - August 2005
Discover Card 1991 - 1999
Education
University of Louisville 2002 — 2004
MBA, Business Administration and Management, General
University of Louisville 2000 — 2004
Masters of Computer Engineering and MBA, Cryptology, Simulation and Networking
The Ohio State University 1982 — 1987
BSBA, Marketing
Discover Financial Services October 1990 - Present
Discover Card 1990 - 2010
Discover Financial Services 1990 - 2009
Education
Salt Lake Community College
East High School
Castle & Cooke Mortgage, LLC March 2015 - Present
Royal Bank of Scotland January 2014 - March 2015
Echopass June 2012 - July 2013
Morgan Stanley 2002 - June 2012
Morgan Stanley Online 1997 - 2002
Prime Option/Discover Financial Services 1994 - 1997
Discover Card 1991 - 1994
Skills
Powershell, Enterprise Architecture, VBScript, Windows, VMware, VMware ESX, VMware Infrastructure, Windows Server, TCP/IP, DNS, DHCP, Data Center, Networking, Microsoft Exchange, Network Security, Servers, Help Desk Support, Virtualization
Education
Weber State University 1999 — 2002
Bachelor of Science (B.S.), Computer Science
Salt Lake Community College
Associates of Science, Core Sciences
Careerbuilder.com July 2007 - Present
Discover Financial Services March 1993 - December 2001
Discover Card 1993 - 2001
Skills
Account Management, Cold Calling, Contract Negotiation, Leadership, Management, Marketing, Sales, Sales Management, Salesforce.com, Training, Social Media Marketing, Online Advertising, Lead Generation, Marketing Strategy, Building Relationships, Sales Presentations, Solution Selling, Hiring, Event Planning
Education
Purdue University 2003 — 2006
BS, Business Management, Law
Uniform Sales Assoc., Inc. April 2002 - Present
VDC, Co./Warren Uniform/Spirit Services November 1987 - April 2002
Discover Card 1984 - 1987
Skills
Merchandising, Sales Management, Direct Sales, Customer Service, Team Building, Customer Satisfaction, Sales, Sales Operations, Inventory Management, Cold Calling, Purchasing, Account Management, B2B, New Business Development, Marketing Strategy, Key Account Management, Coaching, Market Planning, Trade Shows, Wholesale, Marketing, Management, Customer Retention, Income Statement, Selling, Retail, Leadership, Contract Negotiation, Key Account Development, Sales Force Development, Forecasting, Sales Presentations, P&L
Education
The Ohio State University 1984 — 1985
Master's Degree, Sports Administration
The Ohio State University 1975 — 1980
Bachelor's Degree, Criminology/Sociology
AT&T February 2013 - Present
AT&T October 2007 - January 2013
AT&T September 2004 - September 2007
AT&T July 2003 - August 2004
AT&T May 2002 - June 2003
AT&T March 2001 - April 2002
Discover Card 1994 - 1999
Skills
Unified Communications, Strategic Partnerships, Cross-functional Team..., Managed Services, Strategy, Wireless, Telecommunications, Account Management, Product Management, Strategic Planning, Integrated Marketing, Management
Education
Northwestern University - Kellogg School of Management 1998 — 2000
Discover Financial Services April 2013 - Present
Discover Financial Services May 2011 - April 2013
Discover Card January 2003 - May 2011
Victoria's Secret September 1985 - August 2001
Education
The Ohio State University
The Ohio State University
BS, Health Education
Keebler - Kellogg's May 2008 - Present
Discover Card November 2008 - July 2009
Fidelity Investments July 2007 - October 2007
American Express March 2007 - June 2007
American Express October 2004 - March 2007
American Express January 2001 - October 2004
American Express July 1999 - January 2001
Education
University of Utah - David Eccles School of Business 2002 — 2005
Salt Lake Community College
Associate of Science, Business
University of Utah
Bachelor of Science, Business Administration
Discover Financial Services October 2009 - Present
Discover Card 1986 - Present
Skills
Credit Cards, Call Center, Call Centers, Credit, Customer Experience, Financial Services
Education
Ohio Dominican University
Discover Card Sr. Department ManagerDiscover Financial Services1987 - 2010
Education
Ohio Dominican University 2000 — 2004
American Express May 2011 - Present
American Express March 2010 - July 2011
Advanta Bank Corp. March 2006 - May 2009
Discover Card January 2001 - March 2005
Arby's Restaurant Group June 1999 - March 2002
Skills
Process Improvement, Leadership, Call Centers, Program Management
Education
Salt Lake Community College 2007 — 2012
Associate of Science, Computer Information Systems
Massage Envy August 2012 - Present
Self Employed June 2008 - Present
Massage Envy June 2011 - August 2012
National City Mortgage January 2006 - August 2007
Discover Card January 2004 - January 2006
Discover Card February 2000 - January 2004
Discover Card June 1998 - February 2000
Discover Card August 1996 - June 1998
Skills
Coaching, Leadership, Therapeutic Massage, Healing, Training, Customer Service, Holistic Health
Education
Sky Hill Institute School of Wholistic Healing Arts 2007 — 2008
Alchemical Hypnotherapy Institute
Master Hypnotist
Santa Rosa Junior College
General
Sonoma State University
Legal Research
University of Phoenix
Marketing
AIM Consulting Group May 2015 - Present
American Medical Association October 2013 - Present
Allstate November 2012 - October 2013
Allstate Insurance April 2008 - November 2012
Allstate March 2007 - April 2008
Allstate February 2006 - March 2007
Discover Card May 2004 - December 2006
Skills
Ab Initio, Oracle, Data Architecture, Eagle PACE, Informatica, Data Warehousing, Unix, Data Modeling, ETL, Business Intelligence, Performance Tuning, Data Warehouse..., Capital Markets, Data Governance, Data Integration, Tableau, Vendor Management
Education
Lake Forest Graduate School of Management 2007 — 2011
MBA, Organizational Leadership
Northern Illinois University 2001 — 2004
Bachelor's degree, Computer Science
Citizens Bank of Edmond Office AssistantWares ServicesSeptember 2002 - June 2003
Discover Card June 1999 - January 2000
Education
Olivet College 1980 — 1981
MagTek November 2003 - Present
Edatagolf February 2002 - September 2003
Hypercom August 1999 - February 2002
Stone Container Corporation December 1997 - July 1999
Discover Card 1990 - 1997
Skills
Payment Card Processing, Credit, Electronic Payments, Mobile Payments, Business Development, EMV, Debit Cards, Payment Systems, Cards, Sales, Credit Cards, New Business Development, Product Management, PCI DSS, Payments, Strategic Partnerships
Education
Northern Illinois University 1989 — 1990
Bachelor of Science (BS), Operations Management
Technology Specialists Inc. June 2012 - Present
Nitel February 2012 - June 2012
UniformMarket LLC July 2009 - February 2012
Westmont Community School District August 2005 - September 2008
2004 to 2005 Navteq January 2004 - June 2005
Scudder Investments January 1999 - January 2002
Sears, Roebuck and Co January 1995 - January 1999
Discover Card 1989 - 1993
Skills
SQL, Cisco Technologies, Testing, Databases, Leadership, Management, Access, Analysis, TCP/IP, Requirements Gathering, LAN-WAN, Cisco Networking, Routing Protocols, VLAN, LAN Switching
Education
Oakton Community College 2010 — 2010
Certification, Cisco CCNA
Southern Illinois University 2004 — 2005
Certificate, Workforce Education
Illinois State University 1983 — 1989
Master of Industrial Technology
Illinois State University
Master of Science, Industrial Technology Management
Coldwell Banker Daisy Mountain Real Estate July 2004 - Present
Ventana Academic Charter School February 2000 - June 2001
Discover Card August 1997 - February 2000
Education
Northern Arizona University 1994 — 1997
Zenefits December 2014 - Present
HackerRank October 2012 - November 2014
Thomas Hogan law offices May 2010 - October 2012
Oce' Document Management Software Solutions March 2008 - August 2009
Centex Homes December 2006 - January 2008
Kappa Alpha Order 2006 - 2006
Discover Card 2001 - 2003
Skills
Direct Sales, Account Management, Sales, Contract Negotiation, Cold Calling, Legal Writing, New Business Development, Legal Research, Westlaw, Hearings, Social Networking, Networking, Pleadings, Bankruptcy, Salesforce.com, Legal Assistance, Leadership, Management, Start-ups, Microsoft Office, Marketing
Education
University of California, Hastings College of the Law 2009 — 2012
Juris Doctor;, Civil Litigation and Alternative Dispute Resolution Concentration
Pontifica Universidad Catolica Argentina 2011 — 2011
International Business Transactions, Advanced Negotiation Problem
Universitat de Barcelona / University of Barcelona 2010 — 2010
International Litigation and European Union Law
University of Oxford 2010 — 2010
Tutorial Writing Program
Northern Arizona University 2001 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Bolthouse Farms January 2015 - Present
Bolthouse Farms September 2013 - December 2014
Bolthouse Farms August 2012 - August 2013
Bolthouse Farms October 2011 - July 2012
Nestle USA August 2008 - April 2011
Nestle USA June 2008 - August 2008
Discover Card July 2005 - July 2006
Discover Card August 2004 - July 2005
Discover Card July 2002 - August 2004
Education
UCLA Anderson School of Management 2006 — 2008
MBA, Marketing, Entrepreneurship
Northwestern University 1999 — 2002
BS, Communication Studies, Sociology
OARnet May 2011 - Present
Cardinal Health April 2006 - May 2011
Discover Card September 2005 - April 2006
MCI Worldcom/UUNet May 2000 - January 2004
Calltech March 1998 - May 2000
Skills
Networking, Switches, DNS, Troubleshooting, Routing, Cisco Technologies, Juniper, BGP, Fiber Optics, DWDM, FreeBSD, Mac OS, Unix, Java, C++, Vendor Management, Visio, Python, Assembly Language
Education
The Ohio State University 2011 — 2014
Bachelor of Science, Computer Science and Engineering
The Ohio State University 1989 — 1995
Bachelor of Arts, English Literature
Discover Financial Services. January 2004 - Present
AmeriCredit August 1999 - November 2003
MBNA June 1999 - November 1999
PNC Bank June 1997 - June 1999
Discover Card October 1988 - October 1997
Skills
Call Center, Call Centers, Strategic Planning, Process Improvement, Forecasting, Credit Cards, Coaching, Strategy, Security, Mobile Devices, Banking, Customer Service, Employee Engagement, Human Resources, Time Management, Executive Management, Vendor Management
Education
Ohio University 1980 — 1986
bsc, telecommunications
Discover Financial Services January 2015 - Present
Discover Financial services November 2012 - Present
Discover Financial Services July 2010 - November 2012
Discover June 2008 - July 2010
Discover Card 1989 - 2008
Education
The Ohio State University
Education
Rocket Fuel Inc February 2015 - Present
VMware April 2011 - January 2015
Discover Financial Services 1993 - 2003
Discover Card 1993 - 2003
Skills
Marketing Strategy, Marketing Communications, Account Based Marketing, Business Critical..., Strategic Market..., Integrated Demand..., Driver of Net New..., Marketing, Account Management, Product Management, Advertising, Solution Selling, Business Development, Account Marketing, Demand Generation, Budgets, Direct Marketing
Education
Loyola University of Chicago - Graduate School of Business
Master of Business
Self Employed 2009 - Present
M&I Bank 2008 - 2009
O.F.S. 2006 - 2008
Discover Card 2002 - 2006
Education
Phoenix College
Admin to Criminal Justice and EMT 104
SL Bade & Associates January 2009 - Present
The Bade Companies August 2002 - December 2007
Discover Card January 2000 - August 2002
Education
Northern Arizona University 1997 — 2000
HSBC 2010 - Present
Discover Card 2003 - 2009
Citi group 2000 - 2003
SPS 1997 - 1999
Patni Computer Services 1995 - 1996
Education
Shreemati Nathibai Damodar Thackersey Women's University 1992 — 1995
M.S., Computer science
University of Bombay 1990 — 1992
B.S, Science
PMI
PMP, Project Management Professional
Law Firm March 2015 - Present
Sutter Physicians Services December 2012 - December 2014
Discover Card May 2005 - July 2009
Discover Financial Services 1998 - 2009
Skills
Credit Cards, Credit, Call Centers, Process Improvement, Relationship Management, Credit Risk, Vendor Management, Banking, Customer Service, Customer Experience, Financial Services, Financial Analysis, Portfolio Management, Risk Management, Team Building, Analytics, Coaching, Team Leadership, Business Analysis, Performance Management, Accounting, Call Center, Leadership, Team Management
Education
Salt Lake Community College 2008 — 2012
Associate's degree, Business, 3.6
Discover Card June 1978 - Present
Skills
Financial Services, Credit Card Fraud, Management, Staff Development, Technical Staff..., Project Portfolio..., Process Management, Insurance, Telecommunications..., Applications, Fraud, Security, Access Control, Project Management, SDLC, Software Development, IT Management, Electronic Payments, Risk Management, Payment Card Processing, Debit Cards, Payments
Education
Oakton Community College 1977 — 1980
General
American Express July 2013 - Present
Discover Financial Services August 2011 - February 2012
Discover Card September 2008 - April 2010
JPMorgan Chase December 1999 - February 2008
Acloche September 1998 - October 1999
EB Games October 1996 - January 1998
AmeriCorps January 1995 - October 1996
Skills
Leadership, Time Management, Customer Service, Microsoft Word, Negotiation, Social Media, Microsoft Office, Sales, Call Centers, Team Leadership, Team Building, Process Improvement, Management, Strategic Planning
Education
(APCO) The Association of Public-Safety Communications Officials 2010 — 2011
Emergency Medical Dispatch Certification, Public Safety Telecommunications
The Ohio State University 1989 — 1993
Bachelor of Science, Business Administration - Marketing Major, Economics Minor
Discover Card May 2007 - Present
Northern Illinois University 2006 - 2008
Skills
Troubleshooting, Software Documentation, SQL, Unix, SDLC, Visio, Networking, Software Development, Linux
Education
Northern Illinois University 2004 — 2008
Bachelor's degree, Computer Science
Discover Card January 1988 - Present
Skills
Vendor Management, Process Improvement, Financial Services, Relationship Management, SDLC, Team Building, Business Analysis
Education
Northern Arizona University
Bachelors
Discover Card November 2014 - Present
JPMORGAN CHASE February 2014 - October 2014
Zacchaeus LLC April 2013 - February 2014
Huntington National Bank July 2012 - April 2013
JP Morgan Chase September 2011 - March 2012
KPMG - JP Morgan Chase February 2011 - September 2011
Zacchaeus LLC December 2008 - February 2011
State of Ohio January 2007 - December 2008
State of Ohio March 2004 - December 2006
Office of Budget and Management February 2001 - March 2004
Skills
Financial Reporting, Internal Audit, Cash Management, Reconciliations, Data Analysis, Financial Administration, Fraud Prevention, Compliance Audits, Performance Improvement, Grants Administration, Government Accounting, General Ledger, Research, Accounts Payable, Accounting, Internal Controls, Accounts Receivable, Fixed Assets, Reconciliation, SOX, Accruals, GAAP, Audit, Auditing, Financial Accounting, Journal Entries, Financial Analysis, Cash Flow, Account Reconciliation, Variance Analysis, Excel, Writing, Budgeting, Analysis, US GAAP, Compliance, Enterprise Risk..., Financial Control, Microsoft Office
Education
The Ohio State University 1977 — 1981
B.S, ACCOUNTING
Discover Network April 2011 - Present
Discover Card February 1995 - April 2011
Skills
Credit Cards, Credit, Call Center, Financial Services, Relationship Management, Customer Service, Payments, Process Improvement, Business Analysis, Call Centers, Leadership, Marketing
Education
Phoenix College
Sears Holdings Corporation October 2014 - Present
Sears Holdings Corporation August 2010 - October 2014
The Disney Store October 2008 - April 2010
Sears, Roebuck and Co. September 1996 - July 2006
Discover Card December 1994 - September 1996
Marriott International April 1994 - December 1994
Marriott International February 1992 - April 1994
Skills
Microsoft Office, Operations Management, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Event Planning, Outlook, Research, Social Media, Event Management, Project Management, SAP, Inventory Management, Time Management, Leadership
Education
Oakton Community College 1989 — 1993
Associate's degree, Hospitality Management
Paychex Payroll Company February 2013 - Present
Discover Card October 2006 - February 2013
Education
State University of New York College at Fredonia
Bachelor's Degree, Accounting
ADP October 2009 - Present
Discover Card February 2007 - April 2009
Skills
Customer Service, Sales, Data Entry, Call Centers, Account Management
Education
Salt Lake Community College 2001 — 2003
AS, HUMANITIES
Discover Card 1998 - Present
Education
Salt Lake Community College 1995 — 2003
LVC Technologies October 2013 - Present
Katy Blades Fencing February 2003 - Present
CLS Technology January 2008 - August 2013
CLS Technology 2008 - 2011
Discover Card 1985 - 1993
Skills
Sales Management, Negotiation, New Business Development, Strategic Planning, Budgeting, Problem Solving, Excel, Contract Negotiations, Contract Management, Word, Microsoft Office, Team Leadership, Proposal Writing, Planning, Construction, Administration, Team Building
Education
Texas A&M University 1979 — 1984
Bachelor of Business Administration (B.B.A.), Marketing
DST Output January 1999 - Present
Coventry Health Care August 1996 - November 1998
Discover Card March 1996 - August 1996
Baxter Healthcare March 1994 - March 1996
rockwell February 1993 - January 1994
Waldner & Company February 1988 - February 1993
Skills
Perl, Java, XML, Eclipse, ClearCase, Unix, Object Oriented Design, Unix Shell Scripting, C, Shell Scripting, Linux, JavaScript
Education
University of Illinois at Chicago 1985 — 1986
Master, Computer Science
Université Paris Sud (Paris XI) 1980 — 1982
D.E.A, analyse numérique
Université de Bretagne Occidentale 1979 — 1980
Maitrise, mathématiques appliquées
The Chinese University of Hong Kong 1975 — 1979
B. Sc, Mathematics
Discover Card January 2001 - Present
UOP 1989 - 1999
Education
Roosevelt University 1985 — 1991
BGS, Telecommunications
St. Patrick 1971 — 1975
Discover Card
Skills
Credit, Financial Services, Relationship Management, Banking, Direct Marketing, Loyalty Marketing, B2B, Territory Management, New Business Development, Sales Management, Segmentation, Direct Sales, Cold Calling, Sales, Payments
Education
Ohio Northern University 1961 — 1965
Bachelor of Science, Art Teacher Education
Belle Center High School 1957 — 1961
Discover Card November 2006 - Present
Accuity (former TFP) August 1998 - November 2006
Richard Michael Group June 1998 - August 1998
Skills
Banking, Business Analysis, Risk Management, Credit, Portfolio Management, Management, SDLC
Education
Northeastern Illinois University 1995 — 1998
Bachelor of Arts (B.A.), Sociology
Nicholas and Company April 2013 - Present
Aramark Uniform Services May 2011 - April 2013
AwardMax March 2010 - February 2011
Atlas Management Group, LLC January 2007 - February 2010
Sun Financial Group, Inc. January 2002 - January 2007
Fidelity Investments June 1998 - January 2002
Discover Card March 1996 - June 1998
Skills
Business Development, Marketing Strategy, Product Management, Strategic Partnerships, Product Marketing, Management Consulting, Management, Marketing, B2B, Analytics, Leadership, Sales, Contract Negotiation, Operations Management, Strategic Planning, Cold Calling, Strategy, Sales Management, Salesforce.com, Business Strategy, Training, Business Planning, SEO, Selling, Sales Operations, Negotiation, CRM, Account Management, Team Building, Social Media, Sales Process, Start-ups, Solution Selling, Direct Sales, Key Account Management, Lead Generation, New Business Development, Pricing, Recruiting, Sales Presentations, Forecasting, Coaching, Executive Management, Marketing Management, Budgets, Team Leadership
Education
University of Utah 1999 — 2001
Business Management
Salt Lake Community College 1997 — 1999
A.S., Business
Aldenderfer Enterprises December 2007 - Present
Discover Card November 1992 - October 2007
Bank Ohio October 1991 - November 1992
Star Time Video 1988 - October 1991
Skills
Microsoft Word, Customer Service, Leadership, Microsoft Office, Microsoft Excel, Training, PowerPoint, Team Building, Team Leadership, Coaching, Management
Education
Otterbein College 1987 — 1988
Teays Valley High School 1983 — 1987
College Prep
Kaas industries November 2010 - Present
Peterson and Ross April 1989 - February 1992
Discover Card March 1987 - April 1989
Education
Roosevelt University 1988 — 1989
Certificate, Paralegal
SMU 1986 — 1986
Law
Northlake College 1984 — 1986
AS, Business
Discover Card April 1989 - Present
Skills
Banking, Credit, Credit Cards, Credit Risk, Financial Analysis, Relationship Management, Financial Services, Call Centers, Finance, Retail Banking, Vendor Management, Performance Management, Process Improvement
Education
Scottsdale Community College 1982 — 2005
Associate of Arts and Sciences (A.A.S.), Middle Management
Maple Valley Community High School 1978 — 1982
Take Charge America, Inc. 2006 - Present
Discover Card October 2001 - October 2004
Education
Rio Salado College
KelCo Insurance February 2012 - Present
Discover Card December 2009 - February 2012
Skills
Commercial Insurance, Insurance, Customer Service, Property & Casualty..., Term Life Insurance, Coaching, Small Business, Strategic Planning, Microsoft Office, New Business Development, Sales Management, Team Building, Health Insurance, Sales, Negotiation, Risk Management, Marketing
Education
Utah Valley University 2011 — 2012
Bachelor of Science (B.S.), Business Management
Salt Lake Community College
Unisys November 2012 - Present
Unisys June 2011 - November 2012
Discover Card March 2008 - December 2008
Domino's Pizza 2005 - 2007
US Army June 1999 - October 2006
Skills
CompTIA A+ Certification, Windows 7, IT Service Management, ITIL, Cloud Computing, Program Management, Business Analysis, Requirements Analysis, IT Strategy, Disaster Recovery, Integration, IT Management, Enterprise Architecture, Solution Architecture, SQL, Service Delivery, Customer Service
Education
Salt Lake Community College 2010 — 2011
AS Transportation December 2011 - Present
McDonald’s May 2010 - October 2011
Discover Card January 2008 - December 2008
Serbian Mirror Newspaper November 2006 - November 2007
Wal-Mart October 2001 - November 2002
Education
Rio Salado College
Associate's degree
CarMax July 2004 - Present
HEB September 2003 - July 2004
Discover Card August 2001 - September 2002
Skills
Store Management, Sales Management, Associate Development, Store Operations, Profit, Sales, Loss Prevention, Big Box, Inventory Management, Retail Sales, Retail, Merchandising, Visual Merchandising
Education
Provo College-Provo 2001 — 2002
Hilti Inc. Proshop March 2007 - Present
Hlti Inc March 2007 - September 2012
Hilti Inc 2007 - 2012
Morgan Stanley October 2005 - April 2006
Discover Card November 1994 - April 2005
Skills
Sales, Retail, Customer Service, Management
Education
Utah Valley University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Management nad Finance
Utah Valley State College
Bachelor of Science Degree, Business Management/Finance
Salt Lake Community College 1987 — 1999
Associate's degree, Business Administration and Management, General
University of Phoenix
Masters of Business Administration
Discover Card February 2006 - Present
Discover Card 2006 - 2012
JPMorgan Chase January 2002 - February 2006
Education
The Ohio State University 1998 — 2001
Master's degree, Business Administration and Management, General
Madison Plains high school 1994 — 1997
High School Diploma, Basic Studies
Warehouse Demo Services 2010 - Present
Veritude 2006 - 2007
Discover Card 2006 - 2006
Skills
Customer Service, Skilled Relationship..., Interpersonal Skill, Work Very Well with..., Meeting objectives, Highly self-motivated, Highly detail oriented, Integrity, Internet, Microsoft Office
Education
Salt Lake Community College
Levy & Associates, LLC January 2014 - Present
CBCS November 2009 - December 2013
Discover Card February 1990 - June 2002
Skills
Employee Relations, Training, Recruiting, Team Building, Call Centers, Operations Management, Leadership Development, Leadership, Process Improvement, Outlook, Time Management, Vendor Management, Coaching, Customer Service, Customer Satisfaction
Education
The Ohio State University 1987 — 1993
Bachelor of Arts, Criminology / Criminal Justice
Security National Financial Corporation 2013 - 2014
Discover Card October 2004 - March 2012
Skills
Sales, Customer Service, Payment Card Processing, Money Transfers, Call Centers, Cold Calling, Account Management, Credit Card Fraud, Credit Cards, Direct Sales, Training & Development, Employee Training, Credit Card Transaction...
Education
Salt Lake Community College 2011 — 2019
Associate's degree, Medical/Health Management and Clinical Assistant/Specialist
Cottonwood high school 2000 — 2003
High School/Secondary Diplomas and Certificates
Sears, Roebuck and Co. January 1998 - August 1999
Discover Card August 1997 - January 1999
Cass Logistics August 1989 - August 1997
Education
Northwestern University 1978 — 1982
Bachelor’s Degree, Computer Studies