Flight Centre
Industry: Company
DescriptionFlight Centre Travel Group is the largest retail travel outlet in Australia. The company was founded in 1982, and is headquartered in Brisbane, Australia. The company is listed on the Australian Stock Exchange. FCTG has approximately 2,800 shops and businesses under various retail and corporate brands. Customer service: 1 (877) 992-4732 Headquarters: Brisbane, Australia Revenue: 2.9 billion AUD (2018) Subsidiaries: Topdeck, FCM Travel Solutions, Cruiseabout,
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Flight Centre Employees
Executive Travel Inc. September 2014 - May 2015
STA Travel, Inc. August 2009 - September 2014
FCm Travel Solutions January 2008 - August 2009
Swanson Services Corporation December 2005 - March 2007
Flight Centre January 2004 - December 2005
Golden Systems, Incorporated December 2001 - November 2003
Skills
Business Development, Account Management, Travel Management, Sales, Business Travel, Negotiation, CRM, New Business Development, Management, B2B, Contract Negotiation, Sales Operations, Selling, Budgets, Salesforce.com, Sales Management, Strategic Partnerships, Sales Presentations
Education
University of Kentucky 1997 — 2001
BA, Political Science
Corporate Traveler USA May 2014 - Present
Flight Centre November 2010 - Present
Skills
New Business Development, Account Management, Flights, Customer Service, Cost Savings, International Business, Business Travel, Travel Planning, Travel Management, Hotels, Travel
Education
University of Nottingham 2007 — 2010
Geography BSc
University of Nottingham
Flight Centre May 2015 - Present
Flight Centre June 2013 - May 2015
Flight Centre August 2010 - June 2013
Flight Centre July 2007 - July 2010
Flight Centre May 2004 - July 2007
Skills
Travel Management
Education
University of Canberra 1999 — 2001
Communications/Tourism/Management
St Richards School, Bromyard, England 1998 — 1998
GAP Year Student
Orange High School 1992 — 1997
UTi Worldwide Inc. November 2012 - October 2014
UTi Worldwide Inc. May 2009 - November 2012
Patriot Environmental Laboratory Services, Inc. 2008 - 2009
FCm Travel Solutions 2007 - 2009
Flight Centre 2004 - 2007
Sylvan Learning 2003 - 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, Event Planning, Strategic Planning, Sales, Outlook, PowerPoint, Event Management, Account Management, Budgets, Microsoft Word, Marketing, Training, Social Networking, SharePoint, Management, Leadership, Logistics, Public Relations
Education
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts (B.A.), Sociology
Oribe Hair Care February 2015 - Present
Mission Media October 2014 - December 2014
Piro August 2014 - October 2014
Starcom MediaVest Group November 2012 - March 2014
Starcom MediaVest Group February 2012 - November 2012
Flight Centre April 2008 - January 2012
Etc Venues March 2007 - July 2007
Skills
Media Planning, Marketing Communications, Advertising, Social Media, Strategic Communications, Event Management, Media Buying, Online Advertising, Media Relations, Sales, Team Leadership, Travel Planning, Travel Management, Management, Project Management, leadership, Office Management, Executive Office..., Leadership
Education
University of South Australia 2011 — 2013
Bachelor of Management (Marketing), Business, Management, Marketing, 5.77
TAFE SA 2004 — 2005
Advanced Diploma Tourism Management, Tourism and Travel Services Marketing Operations
Scotch College 1997 — 2002
Lifescapes by Inex April 2015 - Present
Biochem Environmental Solutions Inc. January 2015 - April 2015
PrintersPlus February 2011 - December 2014
Flight Centre September 2010 - February 2011
RE/MAX Metro-City Realty Ltd. Brokerage October 2008 - November 2010
The Cornerstone Restaurant & Bar January 2005 - May 2009
Club Med October 2004 - January 2005
Elgin Street Freehouse January 2004 - October 2004
The Keg Steakhouse and Bar May 2000 - January 2004
Skills
Account Management, Sales, Marketing, Negotiation, Selling, Team Leadership, Strategic Planning, Sales Management, Customer Service, Microsoft Excel, National Accounts, Marketing Strategy, New Business Development, Qualifying Prospects, Contract Negotiation, Outside Sales, Consultative Sales..., SPIN Selling, Solution Selling, Direct Sales
Education
University of Ottawa / Université d'Ottawa 1998 — 2015
Bachelor of Arts (BA), History
Jackman Reinvents October 2014 - Present
Stage and Screen Travel: Canada April 2012 - October 2014
Flight Centre August 2010 - March 2012
British International School Shanghai November 2009 - June 2010
Perfect Poultry October 2005 - August 2008
Ferraro April 2006 - April 2008
Little Ones September 2003 - August 2004
Roots September 2002 - June 2003
Junors: The Kitchen Collection September 2001 - June 2002
Party City September 2000 - June 2001
Skills
Event Management, Sales, Account Management, Hotels, Customer Service, Travel Management, Marketing, Leisure, Social Media, Business Travel, Vacation, Marketing Strategy, Leisure Travel, Tour Operators, Budgets, New Business Development, Social Media Marketing, Event Planning, Cruises, Hospitality, Public Relations, Online Marketing, Tourism, Hospitality Management, Food, Time Management, Retail, Car Rental, Teamwork, Online Travel, Sabre, Hotel Booking, Adventure Travel, Corporate Events, Travel Planning, English, Incentive Travel, Travel Technology, Entrepreneurship, GDS, Social Networking, Marketing Management, Team Building, Office Administration
Education
University of Guelph 2004 — 2008
B.Comm, Finance and Economics
Medix Online
OHIP Billing
Yahoo! September 2010 - Present
Myspace March 2007 - September 2010
Fox Interactive Media May 2004 - September 2010
Flight Centre 2002 - 2004
Hearst Magazines 2001 - 2002
Gruner + Jahr 2000 - 2001
Wenner Media 1999 - 2000
Sunset Magazine 1997 - 1999
Skills
Mobile Advertising, New Media, Integrated Marketing, Social Media, Advertising, Social Networking, Entertainment, Automotive, Digital Media, Digital Strategy, Online Advertising, Digital Marketing, Advertising Sales, Mobile Marketing, Marketing, Social Media Marketing, Online Marketing, Media Planning, Interactive Marketing, SEM
Education
University of California, Los Angeles 1989 — 1995
Bachelor of Arts (B.A.)
University of California, Los Angeles
Bachelor's degree
CAA North & East Ontario April 2014 - Present
PACESETTER TRAVEL October 2010 - May 2013
Flight Centre February 2009 - October 2010
Flight Centre March 2007 - February 2009
BELL WORLD April 2004 - March 2007
Skills
Customer Service, Management, Training, Sales, Business Planning, Budgets, Customer Retention, Coaching, Event Management, Account Management, Team Leadership, Online Advertising, Leisure Travel, Travel Management, Business Travel, Marketing, Sales Management, Tourism, Leisure, Online Travel, Hotels, Travel Planning
Education
University of Ottawa 2014 — 2017
General Bachelor of Social Sciences, Minor in Sociology, Sociology
Toyotoshi Group Canada November 2014 - Present
Flight Centre August 2011 - July 2012
AVIS November 2009 - December 2010
AVIS October 2008 - November 2009
General Motors December 2007 - September 2008
Barloworld October 2006 - November 2007
General Motors June 2005 - September 2006
Skills
Marketing, Sales, Management, Customer Satisfaction, Sales Management, New Business Development, Customer Retention, Customer Service, Negotiation
Education
University of Pretoria/Universiteit van Pretoria 2002 — 2005
Bachelor of Commerce (B.Com.) - Honours, Business, Management, Marketing, and Related Support Services, Honours
Trinidad Drilling Ltd November 2011 - Present
Trinidad Drilling Ltd April 2008 - February 2012
Pengrowth Corporation December 2004 - April 2008
EnCana May 2004 - November 2004
Flight Centre October 2002 - April 2004
EnCana May 1998 - July 2002
Education
University of Canterbury 1986 — 2000
Bachelor of Commerce, Accounting, Finance
US Air Force Civil Service October 2012 - Present
US Air Force November 2005 - Present
Flight Centre March 2004 - August 2005
U.S. Navy June 1983 - September 2003
Skills
Aviation, Aircraft, Defence, DoD, Military, Systems Engineering, Program Management, Earned Value Management, Process Improvement, Team Leadership, Team Building
Education
UCSD 2007 — 2009
certificate program, Occupational Safety and Health Technology/Technician
NATTC Millington Tn AE Electrical Engineering 1983 — 1985
AA, Aviation Electrical Maintenace, Circuit Design.
UNIGLOBE Travel (Eastern Canada) September 2015 - Present
FCm Travel Solutions Canada September 2014 - September 2015
Flight Centre May 2011 - September 2014
Mediaplanet September 2010 - May 2011
TNI The Network Inc. January 2010 - September 2010
Skills
Corporate Communications, Organizational..., Product Marketing, Account Management, New Business Development, B2B, Marketing Strategy, Marketing Communications
Education
University of Ottawa 2005 — 2009
BA, Major in English
American Express Global Business Travel July 2015 - Present
Flight Centre Business Travel - Canada January 2014 - July 2015
Flight Centre January 2012 - December 2013
Flight Centre August 2011 - December 2011
Flight Centre February 2010 - July 2011
ICI Paints 2006 - 2009
Skills
Business Travel, Galileo, Account Management, Tourism, Customer Service, Travel Insurance, Travel Management, Cruises, Adventure Travel, Leisure, Ticketing, Vacation, Sales, Leisure Travel, Management, Sales Management, New Business Development, Event Management, Tour Operators, Hotels, Marketing Strategy, Negotiation, Incentive Travel, Hotel Booking, Strategic Planning, Travel Planning, Training, Marketing
Education
University of Ottawa / Université d'Ottawa
Political Science and Government
ReMax Platinum Ltd., Brokerage August 2015 - Present
Organized Edge May 2011 - Present
Flight Centre July 2009 - August 2011
Royal LePage Signature Realty, Toronto January 2005 - January 2010
Skills
Small Business, Public Speaking, Coaching, Business Strategy, Strategic Planning, Customer Service, Public Relations, E-commerce, Event Planning, Event Management, Insurance, Nonprofits, Marketing Strategy, Marketing Communications, Social Media, Team Building, New Business Development, Social Media Marketing, Advertising, Training, Negotiation, Community Development, Management
Education
University of Ottawa 1999 — 2004
Bachelor's degree, Parks, Recreation and Leisure Studies
GLENTEL Inc. August 2013 - Present
The Source by Circuit City August 2012 - July 2013
The Source October 2009 - July 2013
Flight Centre September 2006 - June 2009
Flight Centre March 2003 - September 2006
Skills
Public Speaking, Training & Development, Recruitment/Retention, Coaching, E-Learning, Content Development, Problem Solving, Thinking Outside The Box, Creativity, Idea Generation, Analysis, Leadership Development, Microsoft Excel, Microsoft Word, PowerPoint, Operating Budgets, Increased Profitability, New Hire Training, Hiring Practices, Employment Law, Employee Engagement, Enthusiastic..., Team-oriented, Team Building, People-oriented, People Development, Mentoring, Empowerment, Accountability, Highly Dedicated, Team Leadership, Customer Experience, Employee Training, Store Management, Customer Satisfaction, Performance Management, Loss Prevention, Training, Management, Multi-unit, Profit, Retail, Succession Planning, Recruiting, Teamwork
Education
University of Plymouth 1994 — 1997
BSc, Hospitality, Business Management
Swindon College 1991 — 1994
City and Guilds Diploma, Chef
Quorum Federal Credit Union May 2015 - Present
Pentax Medical Company October 2012 - May 2015
Express Scripts January 2010 - October 2012
Flight Centre September 2006 - January 2010
Dartcor Management Services January 2005 - September 2006
Skills
HRIS, Talent Acquisition, Employee Relations, Employee Benefits, Succession Planning, Onboarding, Talent Management, Benefits Administration, Workforce Planning, Human Resources, Deferred Compensation, Employee Engagement, Performance Management, PeopleSoft
Education
University of North Carolina at Wilmington 2000 — 2004
BSBA, Management and Finance
Amadeus Gulf July 2011 - Present
Amadeus IT Group July 2009 - Present
Nas Air, Kayala Airline, Jazeera Airways - Airline IT Consultant March 2008 - May 2009
Sabre Travel Network December 2005 - March 2008
Flight Centre February 2002 - November 2005
Stargate Technologies - Worldspan Services Ltd January 1999 - January 2002
Saudi Tourist & Travel Bureau Ltd January 1993 - January 1999
Skills
Airlines, Amadeus, E-commerce, Sabre, Product Management, Sales, Revenue Analysis, Travel Management, Team Management, Business Analysis, Account Management, Aviation, Business Strategy, Team Leadership, Change Management, B2B
Education
Srum Agile Project Manager Certification 2014 — 2014
Agile Project Management, Information Technology Project Management, A+
Airline & GDS Certifications 1993 — 2012
Diploma, Certification & Recongnitions, Airline, GDS & Project Management
Certified Project Manager E-Business 2002 — 2002
Project Manager eBusiness, eCommerce & Internet
Certified eCommerce Consultant 2002 — 2002
CEC, Internet - eCommerce & eBusiness
Bombay University 1989 — 1994
Bachelor of Commerce (BCom), Business Administration and Management, General, B
IATA - International Air Transport Associations 1991 — 1991
IATA - Fares & Ticketing, IATA -Airline & Travel Industry
Flight Centre Associates March 2011 - Present
2 The Beat Inc December 2002 - Present
Flight Centre September 2007 - June 2010
Skills
Travel Management, Leisure Travel, Tourism, Vacation, Hotels, Online Travel, Business Travel, Travel Planning, Destination Marketing, Tour Operators, Luxury Travel, Car Rental, Cruises, Hotel Booking, Inclusive Resorts, Travel Insurance, Honeymoons, Travel Technology, Travel Writing, Adventure Travel, Sustainable Tourism, Incentive Travel, Hospitality, Leisure, Airlines, Revenue Analysis, Hotel Reservations, Galileo, Flights, Apollo
Education
University of Saskatchewan
Bachelor of Arts (B.A.), History
Joyent June 2013 - Present
Real Time Australia 2004 - 2006
Flight Centre 2003 - 2004
Animal Logic 2001 - 2002
University of Newcastle 1998 - 2001
Skills
Perl, Solaris, Cloud Computing, Shell Scripting, Unix, System Administration, Linux
Education
University of Newcastle 1992 — 1997
Bachelor's degree, Computer Science and Information Systems
World Financial Group (WFG) September 2014 - Present
PV Convergence December 2008 - Present
Liberty Mutual June 2005 - December 2008
Flight Centre 2001 - 2002
Skills
Insurance, Property & Casualty..., Training, Health Insurance, Life Insurance, Recruiting, Sales Management, New Business Development, Customer Service, Investments, Leadership, Process Improvement, Risk Management, Sales, Social Media, Marketing, Management, Marketing Strategy, Social Media Marketing, Strategic Planning
Education
University of California, Los Angeles 1996 — 2000
B.A., Psychology, Business & Administration
University of California, Los Angeles 1996 — 2000
Bachelor's degree, Pychology
Motive Media April 2014 - Present
Motive Media September 2006 - March 2014
Flight Centre 2004 - 2006
Education
University of Ottawa 1999 — 2002
Arts, Communications
King City Secondary School 1994 — 1999
Departure Lounge LLC July 2013 - Present
Kennedy Creative September 2013 - September 2014
What Will They Do Next? 2008 - September 2012
Flight Centre 2007 - 2008
Flight Centre 2006 - 2007
Skills
Event Management, Marketing Strategy, Relationship Marketing, Brand Awareness, Marketing, Marketing Communications, Online Marketing, Travel Management, Travel Sales, Sales Management, Project Management, Experiential Events, Product Marketing, Alcoholic Beverages, Wine & Spirits Industry, Social Media Marketing, Tourism, Brand Management, Brand Development, Account Management, Key Account Development, Budget Process, Operating Budgets, Business Development, Management, Leadership, Marketing Management, Sales, Sponsorship, Trade Shows, Retail, Direct Marketing, Customer Retention, Training, Advertising, Marketing Research, Market Planning, Email Marketing, Strategic Planning
Education
University of Iowa - Henry B. Tippie College of Business 2000 — 2004
BA, Business, Marketing
University of New South Wales 2002 — 2002
Business Marketing
The Martin Agency January 2008 - December 2013
Small World Television October 2004 - September 2007
AIG SunAmerica February 2004 - September 2004
Flight Centre September 2001 - December 2003
TBWA\Chiat\Day October 1999 - July 2001
Skills
Advertising, Digital Media, Digital Marketing, Social Media, Creative Direction, Operations Management, Digital Strategy, Integrated Marketing, Online Advertising, Social Media Marketing, Marketing
Education
University of California, Irvine 1995 — 1999
Bachelor of Arts, Psychology and Social Behavior
Flight Centre August 2012 - Present
Skills
Cruises, Travel Management, Tourism, Leisure Travel, Business Travel, Galileo, Adventure Travel
Education
University of California, Davis 2003 — 2008
Bachelor of Arts (BA), Anthropology