Flight Centre
Industry: Company
DescriptionFlight Centre Travel Group is the largest retail travel outlet in Australia. The company was founded in 1982, and is headquartered in Brisbane, Australia. The company is listed on the Australian Stock Exchange. FCTG has approximately 2,800 shops and businesses under various retail and corporate brands. Customer service: 1 (877) 992-4732 Headquarters: Brisbane, Australia Revenue: 2.9 billion AUD (2018) Subsidiaries: Topdeck, FCM Travel Solutions, Cruiseabout,
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Flight Centre Employees
Nielsen August 2013 - Present
Undertone March 2013 - July 2013
Flight Centre August 2011 - September 2012
Foundation "Cultures of the World" February 2009 - May 2011
Msamaria Center for Street Children and Simba Friends (NGO) August 2008 - February 2009
The Nielsen Company May 2007 - August 2008
Nestle January 2006 - May 2007
Gotas de Flor com Amor June 2005 - December 2005
Skills
Market Research, Marketing, Project Management, Analysis, Digital Marketing, Salesforce.com, Marketing Research, Social Media, Spanish, Marketing Strategy, New Business Development, Customer Insight, Microsoft Excel, Competitive Analysis, Customer Service, Strategic Planning, Product Marketing, Market Analysis, Research, Fast-paced, Adapt Quickly to Change, Leadership, Digital Media, Sales, Product Development, Sales Growth, Nielsen, comScore, Manage Client..., SPSS, CRM
Education
Warsaw School of Economics 2004 — 2006
Master of Business Administration, International Business Management, graduated with honors
Universidad de Navarra 2004 — 2005
Erasmus Scholarship, International Business, Marketing
Warsaw School of Economics 2000 — 2004
Bachelor of Arts (B.A.), International Economics, graduated with honors
VI LO 1996 — 2000
Flea Market Wholesaler/Buyer 2013 - Present
Flight Centre February 2013 - May 2014
Skills
Travel Planning, Cruises, Honeymoons, Leisure Travel, Vacation, Customer Service, Hotel Booking, Ticketing, Hotels, Luxury, Hospitality Industry, Hospitality Management, Event Management, Trade Shows, Hospitality, Online Travel
Education
Monmouth University 1995 — 1997
Bachelor of Arts (B.A.), Psychology
Middlesex Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Up-Study/Study DIY February 2011 - February 2014
Japan Exchange and Teaching Program(me) (JET) July 2008 - July 2010
Pacific Palms Conference Resort July 2007 - March 2008
Flight Centre February 2006 - November 2006
Contiki Holidays October 2004 - January 2006
Skills
Critical Thinking, Analysis, Problem Solving, Meticulous, Multi Tasking, Time Management, Efficent, Diligent, Leadership, Project Management, Intercultural..., Multicultural..., Adaptability, Cultural Diversity, Public Speaking, Educational Consulting, Translation, English, Mandarin, Japanese, Copy Editing, Proofreading, Teaching English as a..., Curriculum Design, Computer Proficiency, Travel Planning, Hospitality Industry, Concierge Services, Sales, Entertainment Industry
Education
The College of William and Mary - The Mason School of Business 2014 — 2016
Master of Business Administration (MBA)
University of California, Los Angeles 2002 — 2004
Bachelor of Arts (BA), Sociology
Workopolis December 2011 - Present
Flight Centre October 2006 - December 2011
Skills
JavaScript, jQuery, SEO, HTML 5, XHTML, CSS, User Experience, Web Development, JSON, Google Analytics, CMS, Usability, AJAX, Information Architecture, User Interface Design
Education
Ryerson University 2001 — 2005
BDes
R.H. King
App Annie February 2015 - Present
App Annie August 2012 - February 2015
App Annie May 2012 - August 2012
Digital Done Different April 2010 - April 2012
Flickdesk May 2011 - December 2011
Interactive Minds November 2010 - November 2011
The Hive Network Inc April 2009 - November 2011
Orange Dot January 2010 - July 2011
Flight Centre August 2009 - April 2010
Orange Dot August 2008 - January 2010
Skills
Online Marketing, E-commerce, Start-ups, Email Marketing, Mobile Applications, Analytics, User Experience, SEO, Strategy, Product Management, Online Advertising, Web Project Management, Social Media Marketing, Product Marketing, Big Data
Education
The University of Queensland
BCom BInfTech (Double Degree), Accounting, Information Technology
FC Edmonton June 2015 - Present
MY780 Creative Solutions July 2006 - Present
Landale Signs March 2015 - June 2015
AAA-1 Signs Inc. November 2013 - March 2015
Council of Edmonton Filipino Associations November 2013 - September 2014
Filipino Youth Community Association October 2012 - September 2014
Flight Centre March 2013 - October 2013
Maximum Mobility September 2012 - March 2013
Best Buy Mobile July 2010 - December 2011
Alberta Signs August 2008 - September 2010
Skills
Event Management, Marketing, Graphic Design, Typography, Sales Management, Coaching, Retail, Customer Service, Merchandising, Social Media, Microsoft Office, Account Management, Event Planning, Team Leadership, Adobe Creative Suite, Logo Design, Marketing Communications, Marketing Strategy, Budgets, Digital Photography, Inventory Management, Team Building, Store Management, Sales, Management, Time Management, Online Marketing, Advertising, Social Media Marketing, Social Networking, Online Advertising, B2B, Leadership, Visual Merchandising, Contract Negotiation, Team Management, Business Planning, Entrepreneurship, Selling, Customer Satisfaction, Analysis
Education
Northern Alberta Institute of Technology 2003 — 2005
Diploma, Graphic Arts
Donnelly Group, DHM October 2009 - December 2014
Eaton Arrowsmith School August 2013 - November 2013
Wink Beauty Lounge Inc. May 2013 - August 2013
ShoeMe.ca February 2013 - August 2013
Flight Centre June 2012 - February 2013
M1 Innovations September 2011 - April 2012
Skills
Sales, Social Media Marketing, Teamwork, Time Management, Microsoft Excel, Business Development, Salesforce.com, Food, B2B, Sales Presentations, Social Media, Marketing, Strategic Planning
Education
The University of British Columbia 2007 — 2011
Bachelor of Arts, Psychology
Corporate Traveller Canada June 2013 - Present
Flight Centre June 2009 - May 2013
Gartner September 2008 - June 2009
Australian Business Research July 2007 - September 2008
TSA Telstra November 2006 - July 2007
Skills
Sales, Tourism, Time Management, Research, Account Management, Event Management, Marketing Strategy, Marketing Communications, Online Advertising, New Business Development, B2B, Management, Business Development, Online Marketing, Marketing
Education
Queensland University of Technology 2008 — 2012
Business Management, Business
Flight Centre October 2001 - Present
Reitmans - Smart Set May 2000 - October 2001
Reitmans - Smart Set May 1997 - May 2000
Skills
Leisure Travel, Team Leadership, Customer Service, Office Administration, Sales, Group Travel, Travel Management, Tourism, Business Travel, Account Management, Customer Retention, Leadership
Education
The University of Winnipeg 1989 — 1991
Corporate Traveler USA March 2013 - Present
Flight Centre December 2003 - June 2007
Skills
Travel Management, Tourism, Account Management, Leisure Travel, Galileo, Sales, Hotels, Sales Management, New Business Development, Business Development, Online Travel, Customer Service, Travel Planning, B2B, Airlines, Negotiation, Salesforce.com, Sales Presentations, Business Travel, Direct Sales
Education
The University of British Columbia / UBC 1994 — 1998
Bachelor of Arts (BA), Psychology and English Literature
Sparwood Secondary School 1989 — 1994
Le Port Schools June 2015 - Present
ParentEd March 2015 - Present
Montessori East 2005 - December 2014
Sydney Business and Travel Academy 1999 - 2002
Flight Centre 1994 - 1999
Skills
Elementary Education, Literacy, Teaching, Lesson Planning, Learning Disabilities, Classroom, Curriculum Design, Curriculum Development, Higher Education, Staff Development, Tutoring, Classroom Management, Differentiated..., ESL, Training, Program Management, Public Speaking, Customer Service
Education
The University of Queensland 1989 — 1991
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Queensland University of Technology (Kelvin Grove Campus) 1985 — 1987
Diploma of Secondary Teaching, Music and English
The Co-operators September 2014 - Present
The Co-operators August 2012 - March 2014
Flight Centre January 2012 - August 2012
Investors Group Financial Services Inc. January 2010 - January 2012
Allianz Fondika 2005 - 2008
Skills
Latin America, Customer Service, Team Building, Event Management, Insurance, Investments, Mutual Funds, Retirement, Finance, Financial Services, Term Life Insurance, Fixed Annuities, Financial Planning, Retirement Planning, Life Insurance, Wealth Management, Critical Illness, Time Management, General Insurance
Education
Universidad del Valle de México 1996 — 1999
Bachelor, Business Administration
RBC August 2014 - Present
RBC June 2013 - August 2014
RBC November 2012 - June 2013
World Trade Group 2012 - 2012
Neocell Wireless a Telus Platinum Dealer 2011 - 2012
Flight Centre 2010 - 2012
Bell 2009 - 2010
Rogers Communications 2008 - 2009
Skills
Account Management, B2B, Sales Management, Direct Sales, New Business Development, Strategic Negotiations, Persuasive Presentation..., Management, Project Management, Training, Sales, Social Media, Online Marketing, Selling, Strategic Planning, Advertising, Business Development, Event Planning, Social Media Marketing, Telecommunications, Market Research, Customer Service, Marketing
Education
Sheridan College
Critical Thinking, Psychology, English, Sociology (General Arts and Sciences)
Rick Hansen Secondary School 2001 — 2006
David Suzuki Foundation March 2015 - Present
Vantage Point July 2010 - February 2015
Nathan Cullen Leadership Campaign October 2011 - March 2012
Vantage Point December 2007 - July 2010
Corporate Traveller Canada July 2004 - July 2007
Flight Centre October 2000 - June 2004
Skills
Nonprofits, Leadership, Community Engagement, Non-profits, Leadership Development, Workshop Facilitation, Public Speaking, Volunteer Management, Training, Project Management, Management, Community Outreach, Team Building, Coaching, Organizational..., Employee Engagement, Executive Coaching, Strategy, Program Management, Marketing Communications, Community Development, Strategic Planning, Marketing, Budgets, Strategic Communications, Social Media, Voluntary Sector, Event Management, Media Relations, Public Relations, Entrepreneurship, Social Media Marketing, Integrated Marketing
Education
Royal Roads University 2014 — 2015
Graduate Certificate, Executive Coaching
Simon Fraser University 1995 — 1998
Bachelor of Arts, Psychology and Women's Studies, joint major
Anthony McCrindle July 2012 - Present
Flight Centre Group North America July 2007 - April 2012
Flight Centre, Australia September 2005 - April 2007
Cover-More Insurance February 2005 - August 2005
Cover-More Insurance March 2004 - February 2005
Cover-More Insurance November 2003 - March 2004
Flight Centre May 2001 - September 2003
Opaltraders International Consulting 1998 - 2001
Opaltraders International Consulting Pty Ltd 1996 - 2001
Harrods 1998 - 1999
Skills
Marketing Strategy, Business Development, New Business Development, Ideas Development, Leadership, Sales, Sales Management, Revenue Analysis, Strategic Leadership, Product Development, Product Management, Business Analysis, Management, Competitive Analysis, Business Strategy, Innovation, Team Leadership, Incentive Programs, Start-ups, Budgets, Strategic Planning, Negotiation, Sales Operations, Solution Implementation, CRM, Account Management, P&L Management
Education
AIM (Australian Institute of Management) 2004 — 2004
Australian Securities and Investment Commission 2004 — 2004
Tier 2 Certificate 3
Queensland University of Technology 1996 — 2001
Bachelor of Business
Corporate Traveller February 2015 - Present
Flight Centre Business Travel - Canada April 2014 - February 2015
Flight Centre October 2012 - March 2014
Bogoroch & Associates LLP November 2010 - October 2012
DANIEL DALY, BARRISTER August 2009 - November 2010
Skills
Business Development, Contract Negotiation, Negotiation, Public Speaking, Sales, Event Planning, Social Media Marketing, Business Travel, Marketing Strategy, New Business Development, Event Management, Sales Management, Customer Service, Account Management, Management
Education
Seneca College of Applied Arts and Technology 2009 — 2010
LAW CLERK ACCELERATED (DIPLOMA) PROGRAM
Seneca College of Applied Arts and Technology 2007 — 2009
POLICE FOUNDATIONS (DIPLOMA) PROGRAM
LaCure February 2015 - Present
Tucan Travel January 2013 - January 2015
Flight Centre September 2010 - January 2013
Canadian Cancer Society April 2010 - October 2012
Mexx September 2005 - September 2010
Autism Ontario July 2009 - September 2009
Skills
Event Management, Public Relations, Event Planning, Marketing Communications, Press Releases, Social Media Marketing, Tourism, Public Speaking, Media Relations, Facebook, Customer Service, Fundraising, Business Travel, Microsoft Office, Apollo GDS, Galileo, Certified Travel..., TICO certified, IATA, Community Development, Social Media, Advertising, Marketing Strategy, Time Management, Marketing
Education
Niagara College 2009 — 2010
Public Relations
Mohawk College 2007 — 2009
Tourism and Travel
McMaster University 2005 — 2006
Communications/Theatre and Film
Whole Foods Market July 2012 - Present
Campbell University September 2011 - December 2012
Campbell University December 2010 - August 2011
Campbell University May 2008 - December 2010
Wake Tech Community College August 2005 - May 2008
South Lyon Community Schools August 2004 - June 2005
Flight Centre October 2003 - July 2004
Westgate Corporation April 2003 - July 2003
Marketing Werks May 2002 - December 2002
Education
Michigan State University 1997 — 2001
BA, Advertising
MEC™ January 2013 - Present
Mountain Equipment Co-op April 2012 - December 2013
Flight Centre December 2011 - April 2012
Scotiabank January 2011 - September 2011
Saint Mary's University January 2011 - July 2011
Saint Mary's University July 2010 - February 2011
Scotiabank April 2009 - December 2010
Skills
Event Planning, Customer Service, Payroll, Microsoft Office, Teamwork, Recruiting, Time Management, Sales, Research, Accounting, Taleo, Interviews, Fraud Detection, AS400 system, Collections Management, Event Management, Team Leadership, Microsoft Excel, Crystal Reports, AS400 Administration, Asana
Education
Saint Mary's University 2005 — 2009
Bachelor of Commerce, Human Resources, Minor in Psychology and Economics, 3.93 GPA
Hootsuite Media Inc. December 2014 - Present
Flight Centre April 2013 - December 2014
Synnex Australia Pty Ltd March 2012 - March 2013
Supercom Canada Ltd April 2010 - December 2011
Techknow Inc January 2009 - February 2010
Buck Productions 2006 - 2010
TIC Travel Insurance September 2007 - October 2009
Skills
Computer Literate, Sales, Forecasting, Leadership, Account Management, New Business Development, Sales Management, Solution Selling, Marketing Strategy, Strategic Planning, Negotiation, Business Strategy, Market Research, Team Building, Customer Service, Web Analytics, Advertising, Selling, Training, Sales Process, Management
Education
Saint Mary's University 2004 — 2008
Bachelor of Arts, Film and Sociology
Trebas Technical School 2003 — 2004
Technical Diploma, Film and Television Production
Mentor College 1993 — 2000
diploma
Defense Aerosols 2011 - Present
Flight Centre March 2005 - February 2012
Skills
Customer Service, Leadership, Management, Manufacturing, Sales Process, Office Administration, Employee Training, Travel Planning, Tourism, Team Leadership, Sales, Accounts Payable, Accounts Receivable, Payroll, Wholesale Purchasing, Staff Development, Negotiation, Team Building, Business Development, Human Resources, Strategic Planning, Event Planning, Marketing Strategy
Education
MacEwan University 2013 — 2018
Bachelor of Commerce (B.Com.), Human Resources Management and Services, International Business
Northern Alberta Institute of Technology / NAIT 2001 — 2002
Business Management Certificate, Business Administration, Management and Operations
Liberty Travel January 2014 - Present
FC USA February 2013 - Present
Liberty Travel January 2013 - February 2013
Flight Centre July 2009 - July 2012
Skills
Operations Management, Strategic Planning, Change Management, Project Management, Team Building, Budgets, Process Improvement, Customer Service, Leadership, Team Leadership, Travel Management, Business Strategy, Sales Management, Management, Negotiation, Six Sigma, Coaching, Forecasting, New Business Development, Business Development, Travel Technology, Leisure Travel, Tourism
Education
Queens College 1985 — 1987
Business Administration and Management, General
Red Hat January 2015 - Present
Flight Centre July 2013 - August 2014
Liberty Travel February 2011 - July 2013
Skills
Leisure Travel, Sabre, Business Travel, Travel Management, Tourism, Event Management, Vacation
Education
Stony Brook University 2013 — 2014
Master's Degree, Human Resource Management, 3.85
SUNY Plattsburgh 2007 — 2010
Bachelor of Science (B.S.), Hotel, Restaurant, and Tourism Management, 3.7
Flight Centre August 2015 - Present
Flight Centre March 2014 - July 2015
Flight Centre October 2011 - February 2014
Flight Centre May 2010 - July 2012
Corporate Traveller September 2007 - April 2010
Flight Centre October 1999 - September 2007
Skills
Tourism, Account Management, Travel Management, B2B, Sales Management, Team Leadership, Customer Service, Customer Relations, Retail, Event Management, Marketing Strategy, Business Travel, Team Building, Budgeting, Social Media, Strategic Planning, Airlines, New Business Development, Hotels, Team Management, Coaching, People Management, Mentoring, Leadership Development, Performance Management, Leadership, E-commerce, Galileo, Online Travel, Leisure Travel, Sales, Leisure, Travel Planning, Event Planning, Incentives, Business Development, Teamwork, Customer Retention, Training, Marketing, Time Management, Public Relations, Revenue Analysis, Social Networking, Business Strategy, Strategy, Adventure Travel, Sales Presentations, Lead Generation, Recruiting
Education
Sheridan College
Business Administration - Accounting major, Business Admin. - Accounting
Sheridan College
Travel and Tourism, Travel & Tourism
Corporate Traveler USA May 2014 - Present
Corporate Traveller Australia November 2012 - April 2014
Flight Centre February 2010 - November 2012
Club La Costa May 2006 - April 2007
Skills
Travel Management, Leisure Travel, Tourism, Selling, Business Travel, Business Development, Online Travel, Leisure, Negotiation, Sales, Strategic Partnerships, Marketing, Galileo, Cruises, Travel Technology, Account Management, B2B, Hotels, New Business Development
Education
The University of Queensland 2001 — 2004
Dual Bachelor's degree, Business Management and Arts French and Spanish Majors
theAmplify September 2015 - Present
Middle Child New Media January 2011 - Present
Chideo July 2014 - September 2015
SnapMyAd, LLC July 2013 - October 2014
theAmplify January 2014 - August 2014
twtMob May 2013 - October 2013
HelloSociety February 2013 - May 2013
LoveIt.com February 2012 - February 2013
Grosh Scenic Rentals (Backdrops and Drapery) February 2007 - May 2011
Flight Centre May 2005 - February 2007
Skills
Marketing, New Media, Social Media Marketing, Email Marketing, Public Relations, New Business Development, Community Management, Digital Marketing, Blogging, Social Networking, SEO, Social Media, Facebook, Strategy, CRM, Pinterest, Press Releases, Advertising, Sales, Analytics, Business Development, Leadership, Entrepreneurship, Management, Training, Strategic Partnerships, E-commerce, Marketing Strategy, Brand Management, SEM, PPC, Marketing Management, Web Marketing, Competitive Analysis, Online Marketing, Brand Awareness, Trade Shows, Content Marketing, Event Management, SMO, Sponsorship, Integrated Marketing, Mobile Marketing, Web 2.0, Market Planning, Online Advertising, Digital Strategy, Digital Media, Social Media Measurement, Lead Generation
Education
Old Dominion University 1998 — 2002
B.S, Sports Management with an emphasis in Marketing and Promotions. Minor in Marketing
Culpeper County High School 1994 — 1998
Flight Centre April 2010 - Present
Education
State University of New York College at Oneonta 1993 — 1997
Corporate Traveller Canada March 2012 - May 2015
Flight Centre October 2010 - March 2012
Skills
Tourism, Travel Management, Business Travel, Leisure Travel, Hotels, Travel Planning, Customer Service, Account Management, Sales, Airlines, Negotiation, Sales Management, New Business Development, Team Leadership, Galileo, Team Building, Business Development, Marketing Strategy, Event Management, Strategic Planning, Social Media, Hospitality, Contract Negotiation
Education
Southern Alberta Institute of Technology / SAIT 2007 — 2009
Hospitality Management Diploma
IntraHealth International November 2012 - Present
IntraHealth International October 2009 - November 2012
RTI International November 1998 - September 2009
Sigma One Corporation 1992 - 1996
Compass Airlines 1990 - 1991
Flight Centre 1988 - 1989
Brisbane City Council January 1983 - April 1985
Skills
International..., Capacity Building, Program Management, Strategic Planning, Policy Analysis, Proposal Writing, Government, Global Health, Budgets, Policy, Governance, International Relations, Capacity Development, Contract Management, Training, Organizational..., Negotiation, Nonprofits, Analysis, Project Planning, International Project..., Human Resources, Procurement, NGOs, Strategy, Grant Writing, Grants, Program Development, Program Evaluation, Report Writing, System Administration, Data Analysis, Business Process..., Management, Managerial Finance, Community Development, Civil Society, Qualitative Research, Administration, Corporate Social..., Management Consulting, Public Health, Africa, Public Policy, Economic Development, Cash Flow Forecasting
Education
North Carolina State University 1994 — 1997
Master of Science in Management, International Business
Queensland University of Technology 1980 — 1984
Bachelor of Business, Public Administration/Human Resource Management
Brisbane Boys' College 1975 — 1979
High School, Grade 12
Flight Centre November 2014 - Present
YouthLink April 2010 - Present
DrawSplash November 2013 - August 2014
Influence Marketing May 2012 - March 2014
SundaZe Tanning Lounge April 2011 - October 2012
Sears Canada July 2009 - April 2011
Find Help Information Services 2007 - 2010
Kawartha Golf & Country Club May 2009 - July 2009
The Home Depot April 2008 - August 2008
Ontario Colleges Bibliocentre January 2005 - March 2006
Skills
Collaborative Problem..., Customer Service, Sales, Social Media, Merchandising, Event Planning, Team Management, Advertising, Fundraising, Organizational..., Presentation Development, Presentations, Presentation Design, Judgment, Superior Work Ethic, Team Building, Technical Writing, Team Leadership, Organizational..., Organization, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Reading Comprehension, Golf, Soccer, Refereeing, NLS, Cpr Certified, Cooking, Fishing, Keyboard Skills, Health and Safety..., Event Management, Marketing, Time Management, Social Networking, Leadership, Critical Thinking, Relationship Marketing, Marketing Communications, Brand Awareness, Market Research, Social Media Marketing, Marketing Research, Online Marketing, Training, Public Speaking, Retail Marketing
Education
Trent University 2010 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, Advertising, and Related Support Services
Trent University 2007 — 2011
Batchelor of Arts, Psychology
Acklands-Grainger August 2015 - Present
Boston Pizza October 2014 - April 2015
YES Medspa & Cosmetic Surgery Centre August 2014 - March 2015
Flight Centre May 2014 - August 2014
Sammy J's Grill & Bar May 2014 - August 2014
The Ceili's Group May 2013 - August 2013
The Baron Bar and Grill May 2012 - August 2013
YES Medspa & Cosmetic Surgery Centre June 2009 - August 2013
Southridge School September 2010 - June 2011
Southridge School May 2010 - June 2011
Skills
Social Media, Social Networking, Advertising, Team Building, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, Marketing, Time Management, Design, Leadership, Program Management
Education
Queen's University 2011 — 2015
Honours Bachelor of Commerce (BCOMM), Marketing & Sales, 3.89 GPA
Wirtschaftsuniversität Wien 2013 — 2014
International Exchange Program, International Marketing
Southridge School 2006 — 2011
High School Diploma, Regular/General High School/Secondary Diploma Program
Flight Centre December 2013 - Present
Global Packaging Machinery Co., Inc. June 2008 - Present
Stryker Orthopaedics June 2011 - September 2012
Liberty Travel March 2004 - June 2008
Skills
Computer Hardware, Computer Science, Marketing, Management, Office Administration, Payroll, Purchasing, Customer Satisfaction, Outlook, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Ramapo College of New Jersey 2007 — 2012
Bachelor of Business Administration (B.B.A.), Information Technology
University of Phoenix 2004 — 2007
Information Technology
AAA Northern California, Nevada & Utah July 2014 - April 2015
Flight centre June 2009 - August 2012
Flight Centre January 2007 - June 2009
Skills
Business Travel, Leisure, Leisure Travel, Tourism, Travel, Travel Planning, Online Travel, Travel Management, Sales, Galileo, Training, International Sales, Marketing, Airline Ticketing, Airline Reservations, Tour Management, Leisure Industry, Scenic Painting, Gujarati, Training Delivery, Apollo, Honeymoons, Amadeus GDS, Sales Operations, Direct Sales, Painting, Oil Painting, Microsoft Excel, Communication Skills, Communication, Omnis, SWOT analysis, Market Research, Consulting, Airlines, Amadeus, Customer Service
Education
University of Auckland 2002 — 2005
Bachelor of Commerce (BCom), Marketing
University of Auckland 2002 — 2005
Marketing and International Business, International Business
Flight Centre January 2013 - Present
EF Education First February 2012 - December 2012
EF Education First April 2010 - February 2012
Brightspark Travel Inc February 2008 - April 2010
Skills
Sales, Tourism, Outside Sales, Travel Planning, Customer Service, Microsoft Office, Student Engagement, Public Relations, Improvisation, Leisure Travel, Public Speaking, Adventure Travel, InDesign, Photoshop, Leadership
Education
Ryerson University 2006 — 2010
BAA, Theatre Production - Set Design
Second City 2012 — 2012
Stand-up Comedy
Corporate Traveler USA April 2014 - Present
Flight Centre October 2012 - May 2013
Flight Centre January 2012 - October 2012
Townends Estate Agents January 2011 - January 2012
Premier Coaching January 2009 - May 2009
Compass Group UK & Ireland January 2007 - May 2009
Rawlinson & Hunter June 2006 - September 2006
Marks and Spencer April 2004 - July 2005
Skills
Microsoft Office, CAD, Team building, Teamwork, Communication, Administration, Ability to motivate, Negotiation, Team Building, Tourism
Education
Southampton Solent University 2005 — 2009
third, Sports Studies, Business
Highlands College, Jersey 2003 — 2005
Merit, Merit, Pass, BTEC National Diploma in Sport
Monkton Combe School, Bath 1998 — 2003
6 GCSE's, French, Home Economics, English, Maths, Science
Flight Centre June 2014 - Present
Hudson County Community College September 2006 - June 2013
Skills
Student Development, Student Affairs, Teaching, Editing, Curriculum Design, Staff Development, International Education, Career Counseling, Grant Writing, HTML, Microsoft Word, Leadership, Fundraising
Education
New York University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Leadership and Management Studies
Motorsports Marketing Resources July 2012 - Present
Motorsports Marketing Resources 2011 - Present
Examiner.Com 2010 - Present
Auto/Focus September 2009 - Present
Flight Centre 2008 - September 2009
LibGo 2006 - 2009
Quest Diagnostics April 2003 - April 2006
BASF April 1984 - March 2003
Saint Joseph's High school 1972 - 1979
Skills
Coaching, Photography, Teaching, Technical Documentation, Creative Writing, ITIL, Writing, Customer Service, Problem Solving, Microsoft Office, Outlook, Budgeting, Team Building, Excel, Word, Change Management, Team Leadership, Process Improvement, PowerPoint, Documentation, English, Windows, Mentoring, Administration, Public Speaking, Project Planning, Teamwork, Customer Satisfaction, Research, Technical Writing, Active Directory, Microsoft Excel, Software Documentation, Budgets, Microsoft Word, Troubleshooting, Project Management, Management, System Administration, Visio, Business Analysis, Disaster Recovery, Access, SharePoint, Analysis, Technical Support, Call Centers, Program Management, Social Networking, Help Desk Support
Education
County College of Morris 1981 — 1984
St. Peter's College 1968 — 1972
BS Chemistry / Natural Science
Skip Barber Racing School
Comp Licence
FCm Travel Solutions USA September 2014 - Present
Flight Centre February 2012 - August 2014
Palomino System Innovations Inc. May 2008 - February 2012
Halsall Associates May 2007 - November 2007
LCBO January 2007 - April 2007
Seneca College of Applied Arts and Technology 2005 - 2006
Skills
SQL, PHP, HTML/XML, JavaScript, CSS, MySQL, jQuery, XSLT, Visual Basic, Oracle, AJAX, C#, PL/SQL, Content Management, ASP.NET, Microsoft Office, Java, JSTL, Apache, XML, Software Development, JSON, Databases, Web Development, Web Applications
Education
Seneca College of Applied Arts and Technology 2004 — 2008
CPA, Computer Programing and Analyst
Arc'teryx Equipment Inc. March 2014 - Present
Arc'teryx Equipment Inc. 2012 - 2014
Arc'teryx Equipment Inc. 2010 - 2012
Kiewit 2008 - 2010
Flight Centre 2007 - 2008
Sears Canada 2002 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Multi-tasking Skills, Detail-oriented, General Accounting, Bilingual English-French, Organizational..., Leadership, Management, Sales, Marketing, Merchandising
Education
Université du Québec à Montréal 1999 — 2001
COLLEGE APRIL-FORTIER
Certificate of collegial education in Travel
Midwest Animal ResQ 2009 - Present
Motofuze March 2015 - Present
VinSolutions 2011 - March 2015
Short's Travel Management May 2008 - September 2011
Flight Centre 2004 - 2008
Enterprise Rent-A-Car 1998 - 2004
Skills
Social Media, Marketing, Public Relations, Account Management, Customer Satisfaction, Customer Service, Leadership, Salesforce.com, New Business Development, Team Building, Sales, CRM, Marketing Strategy, Customer Retention, Social Media Marketing, Travel Management, Networking, social me, Management
Education
The University of Texas at Austin 1994 — 1998
BA, English, Sociology
Flight Centre March 2012 - Present
Alyssa Daniells Communications 2009 - Present
Atria Development Corp. 2008 - 2010
Skills
Marketing Communications, Public Relations, Copywriting, Social Media, Advertising, Social Media Marketing, Digital Media, Digital Marketing, Digital Strategy, Creative Strategy, Brand Development, Blogging, Creative Direction
Education
University of Toronto - Victoria University 1996 — 2000
Hon B.A., Linguistic & Semiotic Anthropology
Ryerson University 2003 — 2005
Public Relations
Flight Centre January 1996 - Present
Education
Queensland University of Technology
Business, Accounting
Corporate Traveller Canada February 2015 - Present
Flight Centre January 2014 - Present
Flight Centre October 2012 - January 2014
Residence Inn and Courtyard Marriott in Ottawa April 2009 - April 2012
Residence Inn by Marriott Ottawa Downtown March 2007 - April 2009
Ontario Sailing May 2005 - September 2005
Skills
Meeting Planning, Public Speaking, Selling, Teaching, Hospitality, Sales, Tourism, Hotels, Event Management, Trade Shows, Event Planning, Hospitality Industry, Hospitality Management, Travel Management, Time Management, Management, Hotel Management, Revenue Analysis
Education
Queen's University 2002 — 2006
BaH, Geography and History
Ashbury College 1998 — 2002
International Baccalaureat Diploma with Honours
Ashbury College
Flight Centre November 2010 - Present
Flight Centre December 2009 - Present
Flight Centre December 2009 - Present
Skills
Travel Management, Leisure, Cruises, Tourism, Galileo, Leisure Travel, Business Travel, Car Rental, Online Travel, Vacation, Tour Operators, Travel Insurance, Adventure Travel, Amadeus, Travel Planning, Incentive Travel, Ticketing, Hotel Booking, GDS, Airline Reservations, Apollo, Travel Agency, Incentives, Airline Ticketing, Hotels, Airlines, Resorts, IATA, International Travel, Guided Tours, Sustainable Tourism, Flights, Booking Systems, Holidays, Ski, Luxury
Education
Seneca College of Applied Arts and Technology
Special effects
Air Canada May 2015 - Present
Air Canada November 2014 - May 2015
Flight Centre Business Travel - Canada November 2012 - January 2014
Flight Centre June 2010 - November 2012
Flight Centre April 2009 - June 2010
CBI Physiotherapy July 2008 - April 2009
Skills
Training, Sales, CRM, Account Management, Management, Marketing Strategy, Analysis, Business Travel, New Business Development, Customer Service, Travel Management, Sales Management, Airlines
Education
Ryerson University
Entertainment Benefits Group August 2015 - Present
Entertainment Benefits Group October 2013 - Present
Entertainment Benefits Group October 2013 - August 2015
Flight Centre June 2013 - October 2013
Flight Centre August 2011 - June 2013
SRSsoft January 2011 - August 2011
Bayview Entertainment September 2010 - December 2010
Heat, Inc. January 2010 - May 2010
Law Office of Randall J. Perry, Esq. September 2006 - September 2007
Skills
Marketing, Social Media Marketing, Google Analytics, Google Adwords, PPC, Email Marketing, Digital Marketing, Online Advertising, Market Research, Blog Marketing, Blogging, Facebook, Sales, Merchandising, Microsoft Office, Microsoft Excel, Photoshop, Dreamweaver, Online Travel, Travel Writing, Silverpop Engage, Online Marketing, SEM, SEO, Social Media, Public Relations, Web Analytics, Time Management, Social Networking
Education
Ramapo College of New Jersey 2007 — 2011
Bachelor, Business Administration: Marketing
Motorcycle Mall December 2014 - Present
Lincoln Educational Services March 2014 - September 2014
Liberty Travel June 2013 - March 2014
Flight Centre August 2011 - May 2013
The Supplies Guys January 2011 - July 2011
FYE September 2009 - June 2010
Town Video June 2006 - August 2009
Plans Admin. Inc November 2004 - June 2006
Skills
Microsoft Office, PowerPoint, Word, Excel, WordPress, Customer Service, Social Media, Social Media Marketing, Advertising, Sales, Marketing Strategy, SEO, Marketing, Management
Education
Montclair State University 2007 — 2011
B.A, Business Marketing
Montclair State University
Master's degree, Environmental Studies/Management
EP!C - Elite Personal Coaching May 2014 - Present
Flight Centre January 2014 - December 2014
Skills
Theatre, Performing Arts, Film, Voice Over, Public Speaking, Social Media, Independent Film, Film Production, Creative Writing, Event Management, Voice Acting, Feature Films, Television, Life Coaching, Acting, Drama, Improvisation, Singing, Video Production, Video, Storytelling, Editing, Leadership, Training, Team Leadership, Presentation Coaching, Organizational Behavior, Motivational Speaking, Performance Motivation, Affirmative Action, Leading Positive Change, Positive Psychology, Dynamic Speaker, Coaching, Job Coaching, Career Development, Team Motivation, Team Building, Leadership Development, Organizational..., Thought Leadership, Sales Process, Sales Trainings
Education
Vancouver Film School 2005 — 2006
Film and Television, Acting and Film Production
Ryerson University 2003 — 2005
BFA
Vancouver Film School 2003 — 2005
Acting for Film + Television, Film/Cinema/Video Studies
Stage and Screen Travel: Canada September 2013 - Present
Flight Centre January 2009 - September 2013
Tourism Toronto February 2006 - January 2008
Tourism Toronto July 2004 - February 2006
Skills
Travel, Travel Sales, Marketing, Event Planning, Event Producing, Social Media Marketing, Event Management, Promotions, Marketing Communications, Customer Service, Publicity, Corporate Events, Corporate Communications, Sponsorship, Relationship Marketing, Tourism, Entertainment, Trade Shows, Online Marketing, Press Releases, Business Travel, Social Media
Education
Ryerson University 1997 — 2001
B.A., Radio and Television Arts
Flight Centre October 2003 - Present
Skills
Marketing Communications, Account Management, Social Media Marketing, Market Research, Product Development, Lead Generation, Integrated Marketing
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Creative Advertising, Advertising
Thornlea Secondary School
Expedia, Inc. February 2015 - Present
Travel Alberta January 2014 - February 2015
Flight Centre February 2013 - January 2014
Snow Valley Ski Club December 2009 - December 2012
Ivanhoé Cambridge - Metropolis at Metrotown May 2011 - August 2011
Skills
Advertising, Marketing Communications, Social Media Marketing, Social Media, Marketing Strategy, Marketing, Public Relations, Online Advertising, Digital Marketing, Email Marketing, Market Research, Event Management, Direct Marketing, Event Planning, Facebook
Education
University of Alberta 2009 — 2012
Bachelor of Commerce Degree, Marketing
University of Kassel
Grant Macewan University 2007 — 2009
Bachelor of Commerce transfer program, Business/Commerce, General
Flight Centre, USA February 2014 - Present
Flight Centre July 2002 - February 2014
Bundaberg Sugar June 1998 - June 2002
Tate & Lyle January 1997 - June 1998
Skills
Finance, Tourism, Forecasting, Travel Management, Managerial Finance, Business Travel, Financial Reporting, Banking, Leisure Travel, Team Leadership, Account Management, Microsoft Office, Business Analysis, Business Process..., Corporate Finance, Strategy, Team Management, Budgets, Sales Management
Education
Queensland University of Technology 1987 — 1989
Bachelor of Business, Accounting
GOGO Worldwide Vacations December 2013 - Present
- December 2009 - Present
Flight Centre, USA January 2013 - December 2013
Flight Centre November 2010 - December 2012
North Jersey Middle School September 2004 - June 2011
Staples October 2008 - November 2010
Center for Academic Success September 2004 - June 2008
DC Comics September 2007 - December 2007
Skills
Layout, Blogging, Press Releases, Proofreading, Publishing, Social Media, Storytelling, Creative Writing, Photoshop, Facebook, Copy Editing, Copywriting, Social Media Marketing, Public Relations
Education
Ramapo College of New Jersey 2004 — 2008
BA, Communications
Creators Code September 2012 - June 2014
Tier One Travel Inc.. November 2011 - June 2014
Marlin Travel 5th and 5th October 2010 - October 2011
Flight Centre August 2005 - October 2010
Shoppers Drug Mart December 2001 - November 2005
Skills
Leadership, Team Building, Team Motivation, Personal Development, Team Leadership, Coaching, Performance Motivation, Training, Customer Service, Entrepreneurship, Lifestyle Coaching, Vacation, Social Media, Public Speaking, Tourism, Online Marketing, Sales, Event Planning, Social Networking, Small Business, Event Management, Leisure Travel, Cruises, Social Media Marketing, Marketing, Negotiation, Public Relations, Adventure Travel, Project Planning, Marketing Communications, Travel Arrangements, Corporate Events, Sales Management, Travel Management, Hospitality, Resorts
Education
Personal Best Seminars Inc 2005 — 2007
Personal/Leadership Development Courses Levels 1-3
University of Alberta 1996 — 1999
B.Sc Human Ecology, Family and Consumer Sciences/Human Sciences Communication
Goway Travel June 2014 - Present
Flight Centre June 2012 - May 2014
Goway Travel February 2010 - May 2012
Starbucks February 2009 - February 2010
STA Travel January 2007 - September 2008
STA Travel April 2000 - December 2007
Skills
Tourism, Event Management, Budgets, Marketing, Social Media, Business Development, Training, Sales Management, Sales, Customer Service, Leadership, Hotels, Tour Operators
Education
University of Northumbria at Newcastle 1993 — 1997
BA(Hons), Travel and Tourism Management - Travel, Economics, Law and marketing
Flight Centre February 2014 - Present
Momomints November 2012 - Present
Optus February 2013 - May 2013
The Co-op Bookshop July 2012 - December 2012
Move, Inc. February 2010 - April 2012
Freelance/Self-employed April 2006 - December 2010
Top Producer Systems May 2009 - August 2009
Top Producer Systems September 2007 - April 2008
Skills
CSS, Web Development, JavaScript, Web Design, HTML, XHTML, WordPress, Web Applications, Logo Design, XML, Graphic Design, Adobe Creative Suite, Microsoft Excel, C#, PHP, HTML Emails, Photoshop, Adobe Fireworks, Lightroom, Unbounce, Campaign Monitor
Education
Simon Fraser University 2004 — 2011
Bachelors, Electronics Engineering
Yaletown Accounting September 2006 - Present
Flight Centre 2004 - 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Bookkeeping
Education
The University of British Columbia 1994 — 1998
North Delta Secondary 1992 — 1994
Flight Centre April 2013 - Present
Air Canada 2009 - April 2013
Fareportal 2008 - 2009
WorldStrides 2006 - 2009
Tauck World Discovery 2000 - 2006
New York Life Insurance Company 1997 - 2000
American Airlines 1994 - 1998
AVIS 1991 - 1994
AVIS 1991 - 1994
Skills
Airlines, Travel Management, Flights, Purchasing, New Business Development, Sales Management, Product Development, Strategic Planning, Department Budgeting, Financial Modeling, Full P&L Responsibility, Contract Negotiation, Contract Management, Operating Budgets, Managing Start-ups, Pricing Strategy, Change Management, Project Management, Transportation..., Hotel Management, Airline Management, Business Relationship..., Commercial Aviation, Business Intelligence, Sales, Ice Hockey, Baseball, Tour Operators, Tour Management, Travel Planning, Leisure Travel, Business Travel, Strategic Partnerships, Cooperative Marketing, Organizational..., Marketing Strategy, Marketing Communications, Marketing, Market Research, Sabre, Tourism, Management, Account Management, Revenue Analysis, Negotiation, Customer Service, Online Travel
Education
The University of Connecticut School of Business 1999 — 2003
MBA, Marketing, Finance
University of Rhode Island 1987 — 1991
BS, Marketing and Economics
Joel Barlow High School 1983 — 1985
Uni preparatory, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cara Operations July 2015 - Present
Marino Locations Limited, Brokerage April 2007 - June 2015
Flight Centre May 2004 - May 2006
Skills
Real Estate, Brokerage, Landlord, Leases, Location Intelligence, Landlords, Property, Tenant, Lease Negotiations, Corporate Real Estate, Shopping Centers, Lease Administration, Disposition, Land Acquisition, Commercial Real Estate, Real Estate Financing, Real Estate Development, Real Estate Economics, Investment Properties, Property Management, Tenant Representation, Real Estate Transactions
Education
Queen's University
B.A., Psychology
Liberty Travel April 2013 - Present
Flight Centre July 2012 - April 2013
Flight Centre May 2011 - July 2012
Liberty Travel October 2009 - May 2011
Babies R Us May 2008 - August 2008
Skills
Marketing, Customer Service, Microsoft Excel, Management, Training, Advertising, Sales, PowerPoint, Editing, Retail, Product Marketing, Merchandising
Education
Ramapo College of New Jersey 2005 — 2009
BS, Business Administration, Marketing Concentration
Manchester Township High School 2001 — 2005
Vernon Township Board of Education March 2015 - Present
Weichert, Realtors September 2015 - Present
Vernon Township Ambulance Squad December 2014 - Present
Weichert, Realtors January 2015 - September 2015
Flight Centre February 2014 - November 2014
Vernon Township Police Department February 2013 - April 2013
Your Other Closet Consignment Boutique January 2013 - April 2013
Municipal Court of Frankford October 2012 - December 2012
Bangplama Soongsumarnphadungwit School October 2011 - September 2012
Highland General Store April 2008 - August 2011
Skills
Cultural Anthropology, Sociology, World History, International Relations, Foreign Languages, Teaching, Research, Editing, Proofreading, Teamwork, Human Rights, Government, Sales, Intercultural..., Cultural Awareness, Political Science, Social Sciences, Foreign Policy, ESL
Education
Sussex County Community College 2012 — 2014
Associate of Science (A.S.), Criminal Justice
Ramapo College of New Jersey 2007 — 2011
Bachelor of Arts (B.A.), International Studies, History, Anthropology
Etihad Airways April 2006 - Present
Qantas 1993 - 2006
COMPASS AIRLINES (I & II) 1991 - 1993
Flight Centre 1988 - 1991
Contiki Holidays 1987 - 1988
Skills
corporate travel sales,..., Travel Management, Airlines, Sales, Negotiation, Amadeus, Business Travel, Galileo, Ticketing, Sabre, Business Development, Airports, IATA, Airline Management, Communication Skills, Travel Technology, Business Strategy, Hospitality, Cruises, Leisure, Pricing, Flights, Airline Reservations, Contract Negotiation, GDS, Online Travel, Aircraft, Travel Planning, Incentives, Leisure Travel, Loyalty Programs, International Sales, Airport Management, Airline Ticketing, Incentive Travel, Revenue Forecasting, Tourism, Account Management, Management
Education
King City Secondary School
Seneca College of Applied Arts and Technology
Tourism Industry Administration
Flight Centre September 2013 - Present
JOEY Restaurant Group November 2007 - September 2014
The Door is Open January 2005 - January 2009
Starbucks April 2006 - November 2007
American Eagle Outfitters July 2005 - April 2007
Skills
fluent in english and..., enthusiastic, motivated..., work well under..., Management, Training, Food Service, Bartending, Cashiering, Customer Service, Hospitality, Inventory Management, Leadership, Public Speaking, Restaurants, Sales, Teamwork, Time Management, Event Planning, Social Media, Social Networking, Problem Solving, Microsoft Office, Customer Satisfaction, Food, Event Management, Facebook, Food Safety, Tourism, Team Leadership, Microsoft Excel, Retail, Hotels, Retail Sales, Microsoft Word, Team Management, Communication
Education
Simon Fraser University 2005 — 2011
Bachelor of Arts (BA), Criminology
Moscrop Secondary School 2000 — 2005
French Immersion, French Immersion
Eruptr May 2014 - Present
Centegra Health System March 2013 - May 2014
Centegra Health Bridge Fitness Center August 2010 - March 2013
Centegra Health Bridge Fitness Center July 2007 - July 2010
MH Design 2007 - 2008
Flight Centre September 2005 - July 2007
Skills
Advertising, Marketing, SEO, Facebook, Marketing Strategy, Social Media, Web Design, Email Marketing, InDesign, Event Management, Graphic Design, CRM, Project Management, Creative Direction, Marketing Communications, Direct Mail, Illustrator, Photoshop, Management, Market Planning, Account Management, Public Speaking, WordPress, Strategy
Education
Monmouth College 2001 — 2005
BA, International Business (Graduated with Honors), Economics
L’Ecole de Commerce International ESGCI; Paris, France
Economics
Flight Centre June 2005 - Present
Flight Centre December 2003 - May 2005
Flight Centre September 2001 - November 2003
Airfare Ticketing Department October 1998 - August 2001
Education
Crown Institute of Studies
Diploma, Travel & Tourism Studies
Ryerson University
Certificate, Business Management
Waihi College
High School Diploma
International Art Museum of America July 2015 - Present
Kinetic Worldwide December 2013 - April 2014
Flight Centre May 2013 - December 2013
Opus Design July 2012 - December 2012
Hannover Fairs Australia January 2012 - June 2012
NICTA May 2011 - June 2011
National Trust May 2010 - June 2010
Skills
Easily Adaptable, Intercultural..., Fluent English, Event Planning, Market Research, Independence, Email Marketing, Conversational Spanish
Education
Université de Nantes 2011 — 2012
Master's degree, International Business and Applied Languages (English, Spanish), High Distinction
University of Sydney 2010 — 2011
Master's Degree, International Business and Applied Languages (English, Spanish), Distinction
Université Lumière (Lyon II) 2009 — 2010
Bachelor of Arts, International Business and Languages (English, Spanish), Distinction
University of California, Los Angeles 2008 — 2009
Bachelor of Arts, English Language and Culture, GPA: 3.865
Université Lumière (Lyon II) 2006 — 2008
Bachelor of Arts, English Language and Culture, High Distinction
Lycée Charles Nodier, France 2003 — 2006
Baccalauréat, Liberal Arts Major, Distinction
Liberty Travel January 2015 - Present
Liberty Travel April 2013 - January 2015
Flight Centre June 2012 - April 2013
Flight Centre July 2010 - June 2012
SUNY Plattsburgh January 2010 - May 2010
Antun's Of Westchester Catering Hall May 2009 - August 2009
Skills
Advertising, Budgets, Event Management, Management, Marketing, Online Marketing, Retail, Sales, Strategic Partnerships, Training, Event Planning, Customer Service, Marketing Communications
Education
SUNY Plattsburgh 2006 — 2010
Bachelor of Science (B.S.), Hotel, Restaurant and Tourism Management
State University of New York College at Plattsburgh 2006 — 2010
Bachelor of Science, Hotel Restaurant & Tourism management
SEPHORA September 2015 - Present
Townsquare Media February 2013 - August 2013
Qantas Holidays June 2011 - August 2011
Flight Centre July 2010 - May 2011
ninemsn August 2008 - January 2009
The Daily Telegraph April 2007 - March 2008
People Magazine June 2005 - August 2005
Skills
Social Media, Copywriting, Newspaper, Web Content, Entertainment, Newspapers
Education
Fashion Institute of Design & Merchandising 2013 — 2014
Associate's degree, Merchandising and Buying Operations
Northeastern University 2002 — 2006
BA, Journalism
F. H. Laguardia HS
Friends Seminary
heschel
Flight Centre February 2014 - Present
Pura Sweeteners December 2012 - April 2014
Buyatab Online Inc. April 2012 - January 2013
Future Shop December 2011 - June 2012
Glentel October 2006 - April 2011
Lexmark Canada Inc. December 2003 - January 2006
Skills
New Business Development, Sales, Marketing Strategy, Marketing, Contract Negotiation, B2B, Social Media Marketing, Solution Selling, Team Management, Lead Generation, Account Management, Cellular Communications, Retail Sales, Retail Marketing, International Business, Gift Cards, Sales Management, Direct Sales, French, Hospitality, E-commerce, Key Account Management, Retail, Business Development, Customer Satisfaction, Training, Sales Operations, Wireless, Customer Retention, Merchandising, Sales Process, Customer Experience, Product Marketing
Education
Simon Fraser University
Bachelor of Business Administration (BBA), Marketing & International Business
Ment Marketing 2014 - Present
University of Toronto September 2014 - Present
University of Toronto May 2014 - August 2015
Every Eye Media 2009 - 2014
Catch the Fire 2008 - 2013
Flight Centre 2007 - 2008
CHVN Radio - Golden West Broadcasting 2006 - 2007
Triathlete Magazine March 2006 - August 2006
Performance Bicycle 2004 - 2006
United States Marine Corps 2000 - 2004
Skills
Marketing Strategy, Event Management, Public Relations, Social Media Marketing, Content Strategy, Marketing, Advertising, Leadership, Management, Sponsorship, Social Media, Strategy, Marketing Communications, Sales, Newsletters, Brand Development, Blogging, Digital Marketing, Public Speaking, Customer Service, Project Management
Education
University of Toronto 2013 — 2015
HBA - Digital Enterprise Management (3.7 GPA)
Sheridan College 2013 — 2015
Certificate of Digital Communication
MiraCosta College 2004 — 2006
Business & Communications Major, Dean's List
United States Marine Corps Institute 2002 — 2004
Military and Strategic Leadership
Solomon Schechter Day School of Las Vegas August 2015 - Present
Jewish Federation of Las Vegas June 2014 - March 2015
Law Offices of Daniel H. Prepas January 2011 - December 2013
Law Offices of Todd P. Emanuel December 2009 - December 2010
Flight Centre February 2004 - June 2006
Ivy West Test Preparation July 2003 - January 2004
The Middlebury Campus August 2001 - January 2002
Steinberg & Moorad June 2001 - August 2001
Skills
Legal Writing, Personal Injury, Legal Research, Courts, Criminal Defense, Trials, Criminal Law, Attorneys, Public Policy, Arbitration, Mediation, Education Law, Fundraising, Residential Homes, Civil Rights Litigation, Torts, Hearings, Nonprofits, Public Interest, Corporate Law
Education
Santa Clara University School of Law 2006 — 2009
J.D., 2009
Middlebury College 1999 — 2003
B.A., History
Laguna Beach High School 1996 — 1999
High School Diploma
Chadwick School 1995 — 1996
Harbor Day School 1986 — 1995
The Travel Agent Next Door July 2015 - Present
Fortessa Canada January 2013 - February 2015
Shean Carmichael Consulting April 2010 - April 2013
Me to We January 2010 - December 2010
H&M February 2008 - January 2010
Goway Travel February 2005 - January 2008
Flight Centre February 2003 - January 2005
Flight Centre February 2002 - February 2003
Hudson's Bay Company June 2001 - December 2002
Sam the Record Man June 1999 - June 2001
Skills
Training, Recruiting, Sales, Performance Management, Customer Service, Strategic Planning, Employee Training, Marketing Strategy, Time Management, Program Management, Sales Management, Call Centers, Analysis, Budgets
Education
National Institute of Broadcasting 1995 — 1996
Certificate, Radio and Television Broadcasting
Université Laval 1991 — 1993
Certificate In French Studies, French second language certificate
Omni Hotels & Resorts July 2015 - Present
Flight Centre January 2015 - July 2015
Westin Hotels & Resorts May 2013 - January 2015
Omni Hotels September 2011 - May 2013
Omni Hotels August 2010 - March 2012
Loews Hotels April 2008 - March 2010
LRE Investment Group October 2006 - June 2009
Skills
Hospitality Management, Hotel Management, Front Office, Hotels, Hospitality Industry, Rooms Division, Micros, Property Management..., Revenue Analysis, Resorts, Hospitality, Pre-opening, OnQ, Yield Management, Opening Hotels, Guest Service Management
Education
Miami Dade College 2002 — 2004
Goldcoast School Of Real Estate
Real Estate License
Goway Travel April 2014 - Present
Goway Travel February 2011 - April 2014
Goway Travel 2009 - 2011
Flight Centre 2007 - 2009
Skills
Tourism, Leisure Travel, Travel Planning, Travel Management, Product Marketing, Product Development, Business Travel, Trade Shows, Brand Management, Product Management, Travel Writing, Online Travel
Education
Queen's University 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Flight Centre July 2015 - Present
Flight Centre June 2013 - June 2015
Flight Centre May 2008 - May 2013
Skills
Tourism, Travel Management, Entrepreneurship, Business Travel, Account Management, Team Leadership, Hotel Booking, Galileo, Leisure Travel, Travel Planning, Customer Service, Marketing, Management, Online Travel, Public Relations, Hotels
Education
Queensland University of Technology 2007 — 2007
Graduate Diploma of Early Childhood Education, Education
University of the Sunshine Coast 2002 — 2005
Bachelor of Arts, Communications
Rocky Mountaineer June 2014 - Present
Rocky Mountaineer February 2012 - June 2014
Rocky Mountaineer December 2010 - June 2014
Rocky Mountaineer November 2011 - November 2013
Flight Centre April 2004 - January 2010
Aldo Group October 2002 - March 2004
Street Jeanswear April 2000 - September 2002
Petro-Canada April 1998 - January 2000
Skills
Vacation, Tourism, Hotels, Cruises, Leisure, Groups, Customer Relations, Customer Service, Tour Operators, Sales Management, Inside Sales, Staff Training, Corporate Hospitality, Hospitality, Leisure Travel, Sales, Training, Business Travel, Luxury, Promotions, Direct Sales, Sales Process, Training &..., Marketing Strategy, Trade Shows, Salesforce.com, Online Marketing, Google Groups, Travel Planning
Education
Sauder School of Business
FCm Travel Solutions USA March 2015 - Present
American Express Business Travel August 2013 - March 2015
Flight Centre January 1994 - October 2012
Flight Centre, USA January 1993 - October 2012
Skills
Travel Management, Customer Service, Business Travel, Hotels, Sabre, Booking Systems, Online Travel, Leisure Travel
Education
Travel School Of America 1994 — 1995
Certificate, Tourism and Travel Services Management
Middlesex Community College 1991 — 1993
Travel Certificate, Tourism and Travel Services Management
Flight Centre February 2014 - Present
Canjet Airlines August 2009 - June 2013
Skills
Airlines, Flights, Teamwork, Microsoft Excel, Team Leadership, Customer Service, Team Building, Flight Safety, Sales, Time Management, Customer Experience, Tourism, Airports, Business Travel, Commercial Aviation, Process Scheduler, Operations Management, Aviation, Customer Satisfaction, Management, Employee Training, Coaching, Leadership, Training, Call Centers, Customer Retention, Outlook, Performance Management, Team Management, Hiring, Communication, Microsoft Word, Travel Management, Hotels
Education
Laureate Academy
The University of Winnipeg
River East Travel April 2015 - Present
Flight Centre December 2014 - March 2015
Snap Fitness 24/7 May 2013 - September 2014
Truestar Health May 2013 - September 2014
U Weight Loss Clinics June 2007 - February 2013
Marlin Travel November 2008 - April 2009
Herbal Magic March 2002 - August 2005
Skills
Fitness, Wellness, Nutrition, Personal Training, Wellness Coaching, Supplements, Lifestyle, Fitness Training, Lifestyle Coaching, Nutritional Counseling, Sports Nutrition, Yoga, Holistic Health, Coaching, Customer Service, Marketing, Sales
Education
Red River College 1999 — 2000
Tourism and Travel Services Management
Flight Centre January 2011 - Present
Expedia CruiseShipCenters May 2008 - January 2011
Skills
Business Travel, Leisure Travel, Sales, Tourism, Travel Management, Online Travel, Event Management
Education
Grant Macewan College
Flight Centre 2008 - Present
Skills
Management, Leadership, Sales, Customer Relations, Performance Motivation, Problem Solving, Business Analysis
Education
Okanagan College 2004 — 2007
Business Administration and Management, General
OST Travel Group April 2012 - Present
Flight Centre May 2010 - April 2012
Groupe Dynamite October 2007 - January 2009
Jacob 2007 - 2007
Skills
Travel Management, Cruises, Leisure Travel, Tourism, Business Travel, Tour Operators, Hotels, Online Travel, Honeymoons, Adventure Travel, Incentive Travel, Car Rental, Travel Planning, Leisure, Vacation, Hotel Booking, Incentives, Sabre, Customer Service, Hospitality, Management, Sales, Account Management
Education
York University 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters
Seneca College of Applied Arts and Technology 2003 — 2005
Diploma, Corporate Media Production
Don Bosco Secondary School
Flight Centre September 2012 - Present
Best Western Plus April 2012 - July 2012
Taste of Tuscany October 2011 - February 2012
Pantorama February 2011 - August 2011
Victoria's Secret July 2010 - November 2010
Skills
Travel, Tourism, Creativity, Hospitality, Apollo GDS, Goal Oriented, Customer Service, Customer Satisfaction, Guest Service Management, Sales, Airlines, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Public Speaking, Photoshop, PowerPoint, Responsible Service of..., Bar Management, Bartending, Waitressing, Windows, Omnis, Car Rental, Online Travel
Education
Grant MacEwan University 2011 — 2012
Travel and Tourism
Grant Macewan College 2011 — 2012
Diploma, Travel
The Appointment Group April 2015 - Present
Bruvion Travel July 2013 - March 2015
Flight Centre October 2011 - June 2013
Portrait Innovations October 2010 - October 2011
Skills
Tourism, Travel Management, Adventure Travel, Leisure Travel, Travel Planning, Event Management, Hospitality, Social Media, Advertising, Business Travel, Sales, Customer Service, Marketing Communications, Sabre
Education
Malone College 2007 — 2010
Bachelor of Arts (BA), Communication and Media Studies
Corporate Traveler USA December 2013 - Present
Corporate Traveler USA February 2011 - Present
Flight Centre October 2010 - July 2011
Stevenage Borough Council November 2009 - August 2010
Renaissance Hotels August 2008 - July 2009
Civil Aviation Authority 2006 - 2007
Skills
Management, Sales, Customer Service, Hospitality, Hotels, Tourism, CRM, Customer Satisfaction, Budgets, Time Management, Resorts, Banquets, Selling, Public Speaking
Education
Northumbria University 2004 — 2008
2:1, Travel and Tourism Management
Endura Inc. May 2014 - Present
Specialized Bicycle Components April 2012 - May 2013
Jetset Travelworld Group January 2010 - December 2011
Flight Centre (USA) July 2006 - December 2009
Flight Centre November 2004 - July 2006
Rosendorff June 2001 - April 2003
British American Tobacco November 1998 - June 2001
Skills
Marketing Strategy, Sales Management, Brand Development, Marketing Management, Social Media Marketing, Online Marketing, Digital Marketing, Product Development, Business Strategy, Marketing, Direct Marketing, Product Marketing, Marketing Communications, Team Leadership, Management, Trade Shows, Strategy, CRM, B2B, Action Sports, Trade Marketing, Integrated Marketing, People Management, Media Planning, Multi-channel Retail, Culture Change, Culture Building, Event Management, Retail Management, International Marketing, International Sales, Team Motivator, Cross-functional Team..., Trade Show Management, Media Buying, Sponsorship, Sports Marketing, Athlete Marketing, Creative Strategy, Strategic Partnerships, Advertising, Public Relations, Entrepreneurship, Retail, Brand Management, Email Marketing, Leadership, Budgets
Education
Murdoch University 1996 — 1998
Bachelor of Commerce, Marketing & Economics
UC Davis 2011 — 2013
Winemaking Certificate
Health Fidelity October 2014 - Present
Optum October 2013 - September 2014
Optum October 2011 - October 2013
Suncorp November 2010 - August 2011
Transaction Network Services May 2009 - October 2010
Flight Centre January 2008 - January 2009
Shared Information Solutions May 2007 - December 2007
Sauce Software March 2006 - May 2007
Queensland Police Service January 2006 - March 2006
Oracle November 2001 - January 2006
Skills
Release Engineering, Release Management, Software Configuration..., Ant, Weblogic, Subversion, Maven, Tomcat, Groovy, JBoss Application Server, CVS, Perl, RedHat, Websphere, JUnit, Oracle, PostgreSQL, Databases, Continuous Integration, Jenkins, Java, Anthill, Archiva, Awesomeness, System Administration, DevOps, Solaris, Shell Scripting, Unix, Agile Methodologies, Scrum, MySQL, Apache, Software Development, IIS, JIRA, SDLC, SQL, SOAP, Red Hat Linux, Hudson, Python, ClearCase, Open Source, JDBC, Testing, VMware, Virtualization
Education
Queensland University of Technology 1989 — 1992
Bachelor of Business, Information Management
St Laurence's College 1980 — 1988
Hyde Leadership Charter School August 2014 - Present
Hidden Pond Day Camp at The Rinx May 2012 - Present
Dazzling Affairs 2006 - Present
Flight Centre July 2010 - January 2011
Rewards Network December 2009 - July 2010
Rewards Network August 2008 - December 2009
Skills
Salesforce.com, Account Management, Hospitality, Sales, Marketing, Budgets, Marketing Strategy, Team Building, Event Management, Customer Service, Training, Event Planning, Contract Negotiation, Management, Time Management
Education
Saint John's University 2011 — 2013
Masters, Childhood and Special Education
University at Albany, SUNY 2004 — 2008
BA, Communications, Business, Psychology
Flight Centre February 2012 - March 2014
Assante Wealth Management February 2010 - September 2011
Mexx Canada August 2009 - January 2010
Hudson's Bay Company August 2008 - June 2009
Superior Bridal 2007 - 2009
Cadillac Fairview January 2008 - June 2008
Boathouse 2003 - 2007
Skills
Advertising, Direct Marketing, Marketing, Marketing Strategy, Market Research, CRM, Social Media, Event Management, Sales, Management, Strategic Communications, Time Management, Adobe Creative Suite, Customer Service, Sales Operations, Customer Satisfaction, Marketing Communications, Social Media Marketing, Sales Management, Teamwork, Budgets, Public Speaking, Online Marketing
Education
Ryerson University 2009 — 2014
Bachelor of Commerce, Marketing Management
Seneca College of Applied Arts and Technology 2006 — 2009
Business Administration - Marketing, Brand Management
Mcgiveny
High school diploma
Corporate Traveller Canada October 2014 - Present
GOGO Vacations September 2012 - September 2014
Flight Centre September 2010 - September 2012
The Chef Upstairs March 2009 - July 2010
Heller Productions Inc. March 2009 - July 2010
Skills
Sports, Incentive Travel, Business Travel, Travel Management, Tourism, Leisure Travel, Travel Planning, Event Management, Leisure, Corporate Events, Sponsorship, Cruises
Education
Dalhousie University 2002 — 2005
Science, Kinesiology
Ryerson University
Certificate, Event Management
Flight Centre November 2014 - Present
Liberty Travel November 2013 - Present
Garden State Urology June 2013 - July 2013
Morris County School of Technology February 2013 - June 2013
CDM Institute November 2012 - January 2013
Morton's The Steakhouse August 2002 - February 2012
Skills
Medical Terminology, Phlebotomy, EKG, HIPAA, Customer Service, ICD-9, Event Planning, Vital Signs, CPT, EHR, Event Management, Customer Satisfaction, Microsoft Word, Hospitality, Medical Billing, Medical Coding, Microsoft Excel, Microsoft Office, Food & Beverage, Certified EKG Technician, Appointment Scheduling, Medisoft, Cpr Certified, Spanish, Singing, Bartending, Creative Problem Solving, Capillary Puncture, Medical Assisting, Medical Office, Direct Patient Care, Telephone Skills, Health Insurance, PowerPoint, Electronic Health..., Medical Records, Experience Working with..., Friendly Personality, Anatomy, Human Anatomy, Project Delivery, Cardiac, Intergy, Time Management, Certified Clinical..., Travel Planning, Financial Accounting, Sabre, Calypso, EMR
Education
Metrix 2013 — 2013
Professional Development, Project Management, Sales, Cardiac Health
Morris County School of Technology 2013 — 2013
Certified Clinical Medical Assistant, Clinical Medical Assistant
CDM Institute 2012 — 2013
Certified Medical Assistant, Medical/Clinical Assistant, 4.0
New Jersey Institute of Technology 1988 — 1990
Science, Technology and Society
Colorworx Painting January 2012 - Present
Flight Centre January 2010 - November 2010
Turn Key Staffing Solutions July 2008 - January 2010
Spherion Staffing Solutions January 2004 - June 2006
Sanmina-SCI September 2003 - January 2004
AppleOne Employment Services January 1999 - July 2003
Skills
Technical Recruiting, Sourcing, Recruiting, Applicant Tracking..., Contract Recruitment, Talent Acquisition, Staffing Services, Executive Search, Temporary Staffing, Screening, Recruitment Advertising, Internet Recruiting, New Hire Orientations, Temporary Placement, Human Resources, Onboarding, Hiring, College Recruiting, Permanent Placement, Employer Branding, Interviews, HR Consulting, Resume Writing, Building Relationships, Screening Resumes, Benefits Negotiation, Talent Management, Management, Coaching, Employee Relations
Education
Seneca College of Applied Arts and Technology 1993 — 1996
Currently seeking new opportunities - Training, Education, Tourism, Non-Profit &/or Human Resources Sales Presenter/Business DevelopmentSilversea CruisesNovember 2014 - May 2015
Keuka College August 2012 - September 2014
Peregrine Adventures September 2000 - August 2010
Flight Centre October 1996 - December 1999
Skills
Adapt Quickly to Change, Advising Clients, Advising People, Close Attention to..., Connecting People, Cultural Diversity, Cultural Sensitivity, Dedicated Professional, Enthusiastic..., Flexible to Change, Higher Education, Inspiring People, International Education, Negotiation, Open Minded, Organizational..., People Skills, Presentation Development, Presentations, Presenter, Sales Presentations, Team Building, Team Leadership, Tourism, Training, Travel, Travel Management, Travel Marketing, Spanish, Study Abroad Programs
Education
State University of New York College at Buffalo 2010 — 2011
Master's Degree, Adult and Continuing Education and Teaching, 4.0
State University of New York College at Geneseo 1987 — 1991
Bachelor's Degree, Communication and Media Studies, 3.0
- Freelance May 2014 - Present
Flores Confections September 2009 - Present
The Resort at Glade Springs April 2011 - September 2011
The Greenbrier July 2010 - March 2011
Unbeatable Travel February 2009 - July 2010
Flight Centre 2002 - 2008
PSINet 1999 - 2002
PSINet January 1999 - January 2000
Management Ventures Inc January 1998 - January 1999
EMC 1996 - 1998
Skills
Tourism, Hotels, Hospitality, Social Media Marketing, Resorts, Sales, Marketing Strategy, New Business Development, Revenue Analysis, Hospitality Management, Hospitality Industry, Online Advertising, Social Media, Event Planning, Database Marketing, SQL, Data Analysis, CRM, Negotiation, Trade Shows, SEO, Food & Beverage, Business Development, Leadership, Management
Education
Marymount University 1994 — 1998
Bachelor of the Arts, International Business
Marymount University 1994 — 1998
BBA, International Business
· Glion Institute of Education
Masters, International Hospitality
University of Delaware September 2014 - Present
University of Delaware March 2012 - April 2014
Flight Centre July 2011 - November 2011
Inn and Spa at Thorn Hill July 2010 - July 2011
Cherry Tree Hospitality August 2005 - July 2010
Skills
Library Science, International..., German, International Relations, Volunteering, Public Speaking, Higher Education, Microsoft Office, Leadership, PowerPoint, Time Management, Microsoft Excel, Social Media, Editing, Research, Fundraising, Community Outreach, Training, Event Planning, Data Analysis, Event Management, Volunteer Management, Nonprofits, Social Media Marketing, Public Relations, Program Development, SPSS, Interviews, Customer Service, Qualitative Research, Team Building, Recruiting, Staff Development, Statistical Data..., Media Relations, Strategic Planning, Policy Analysis, Social Networking, Curriculum Design, Copy Editing, Intercultural..., Project Management, Salesforce.com, Teaching, Strategy, Leadership Development, Sales, Online Advertising, Grant Writing, Economics
Education
University of Delaware 2006 — 2009
BA, International Relations, World Order and Diplomacy
Universität Duisburg-Essen, Standort Duisburg 2007 — 2008
International Relations and Affairs, Sociology
Flight Centre April 2010 - Present
American Express Company (Mexico) April 2008 - January 2010
American Express Company (Mexico) August 2006 - March 2008
E-Beacon Communications (Mexico) April 2006 - July 2006
Minerva Academy (Japan) December 2004 - February 2006
Nestle Mexico October 2003 - March 2004
Skills
Public Relations, Marketing, Press Releases, Spanish, Advertising, Sales, Newsletters, Customer Service, Leadership, Teamwork, Editing, Marketing Communications, Tourism, Marketing Strategy, Digital Marketing
Education
ITESM Campus Santa Fe 2007 — 2008
Diploma, advertising and strategic communications
Tecnológico de Monterrey 1999 — 2003
Degree, Communication Sciences
State University of New York College at Oswego 2001 — 2001
Exchange Program
Eileen Fisher September 2009 - Present
Flight Centre 2009 - 2010
Skills
Retail, Fashion, Inventory Management, Loyalty Marketing, Loyalty Programs, CRM, Apparel, Customer Service, Event Planning, Corporate Events, Team Building, Trend Analysis, Expense Reports, Ascent, Microsoft Excel, Microsoft Office, Project Management, Global Marketing, fas, Email Marketing, Marketing Strategy, Social Media
Education
Providence College 2005 — 2009
Marketing
Flight Centre September 2010 - Present
Mandee August 2001 - September 2011
Skills
Travel Management, Business Travel, Leisure Travel, Online Travel, Vacation, Sabre, Customer Service, Hotels, Event Management, Event Planning, Social Media, Time Management, Sales
Education
SUNY Purchase 2009 — 2012
Bachelor's degree, Legal Studies, General
Rockland Community College 2003 — 2007
Associate's degree, Paralegal Studies
GOGO Worldwide Vacations August 2014 - Present
GOGO Worldwide Vacations May 2013 - August 2014
Flight Centre February 2012 - April 2013
Flight Center USA April 2011 - February 2012
Flight Center USA June 2010 - April 2011
American Red Cross February 2010 - May 2010
Euro RSCG June 2009 - August 2009
Skills
Software Documentation, PowerPoint, Online Advertising, Microsoft Excel, Marketing Communications, Leadership, Customer Service, Editing, Event Management, Microsoft Word, Online Marketing, Outlook
Education
University at Albany 2006 — 2010
Communications, Business and Sociology
Flight Centre October 2001 - April 2005
Sun Holidays June 1997 - December 2000
Education
Mount Royal University 2015 — 2018
Social Work
Mount Royal University 1996 — 1997
Travel & Tourism
Flight Centre August 2014 - Present
Skills
Cruises, Leisure, Online Travel, Leisure Travel, Adventure Travel, Hotels, Hotel Booking, Customer Service, Tourism, Hospitality Industry, Proposal Writing, Resorts, Sales, Strategic Planning, Honeymoons
Education
Rutgers, The State University of New Jersey-Newark 2007 — 2010
Bachelor of Arts (B.A.), Psychology
Flight Centre February 2015 - Present
Flight Centre September 2013 - February 2015
Skills
Advertising, Marketing, Communication, Media Relations, Research, Writing, Copywriting, Editing, Social Media, Customer Service, Tourism
Education
Simon Fraser University 2007 — 2011
Bachelor of Arts (BA), School of Communication
We Are You Remote Front Office Solutions December 2006 - Present
Flight Centre January 2006 - December 2006
Flight Centre January 2005 - January 2006
Flight Centre January 2003 - January 2005
Education
Regis University 2006 — 2007
MBA
University of Northern Iowa 1993 — 1996
BA, History, Education
Landmark Aviation June 2013 - Present
Flight Centre April 2012 - August 2012
Roy Morgan Research July 2011 - July 2012
Escape Travel May 2010 - April 2011
Healthy Inspirations April 2008 - August 2009
The Scripps Research Institute October 2003 - July 2007
Scripps Clinic December 1996 - February 2000
Skills
Personal Training, Fitness Training, Event Planning, Coaching, Customer Service
Education
Pima Medical Institute-Chula Vista 2001 — 2001
Certificate, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Short's Travel Management 2009 - Present
Kansas Speedway 2008 - Present
Peak Travel Group September 2006 - Present
Flight Centre 2002 - 2006
Education
The University of Texas at Austin 1994 — 1998
Community Living Toronto July 2012 - Present
The Canadian Youth Business Foundation February 2008 - July 2011
Flight Centre June 2006 - February 2008
Skills
Coaching, Training, Research, Program Management, Business Strategy, Fundraising, Entrepreneurship, Policy, Program Development, CRM, Recruiting, Management
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Adult and Continuing Education and Teaching
York University 2000 — 2004
Honours Bachelor of Arts Degree, Psychology
Humber College of Applied Arts and Technology 1996 — 1998
Radio Broadcasting Diploma, Radio Broadcasting
Liberty Travel July 2015 - Present
Flight Centre March 2015 - July 2015
Flight Centre May 1992 - February 2015
Skills
Travel Planning, Travel Management, Online Travel, Leisure Travel, Leisure, Customer Service, Event Management, Hotels, Business Travel
Education
Queensland University of Technology
B. Bus, Management / Marketing
Flight Centre January 2013 - Present
skoah January 2012 - November 2012
UBC Tennis Centre September 2010 - June 2012
Skills
Advertising, Marketing Strategy, Social Media, Retail, Coaching, Team Leadership, Leadership, Management, Sales
Education
The University of British Columbia 2008 — 2012
Bachelor of Commerce (BCom), Marketing and International Business
Make-A-Wish Foundation May 2004 - Present
Flight Centre October 2003 - Present
Skills
Travel Planning, Event Management, Public Relations, Tourism, Marketing Strategy, Social Media Marketing, Marketing Communications, Social Media, Event Planning, Social Networking, Leadership, Public Speaking, Business Development, Customer Service, Media Relations, Online Marketing, Online Advertising, Corporate Communications, Strategic Communications, Sponsorship, Copywriting, Email Marketing, Press Releases, Digital Marketing, Advertising, Internal Communications, Blogging, Publicity, Newsletters, Facebook, Philanthropy, Travel Management
Education
Simon Fraser University
BA, Communications / Business Admin
Corporate Traveler USA August 2009 - Present
Flight Centre May 2006 - July 2009
Skills
International Traveler, Business Travel, Travel Planning, Sabre, Travel Management, Management, Online Travel, Sales, Leisure, Airlines, Ticketing, Hotels, Amadeus, Leisure Travel
Education
Texas Christian University 2002 — 2006
Geography, Japanese (Language), Politcal Science
FriesenPress, Inc. July 2015 - Present
Flight Centre February 2015 - July 2015
Flight Centre October 2013 - January 2015
Shine Dance Competitions March 2013 - July 2013
Toronto Symphony Orchestra January 2011 - March 2013
Vitaly Design September 2010 - October 2011
Ryerson Access Centre September 2009 - April 2010
Toronto examiner September 2009 - 2010
VNY Model Management, NAM Model Management June 2006 - December 2009
Phantom Management January 2009 - May 2009
Skills
Travel and Tourism, Event Management, Social Media, Editorial, Photography, Marketing, Fashion, Music, Event Planning, Art, Fundraising, Copywriting
Education
Ryerson University
Cultural Studies/Critical Theory and Analysis
The FX Team May 2014 - Present
Flight Centre April 2013 - April 2014
GE Commercial Finance February 2008 - June 2008
Skills
Market Research, Marketing Research, International Business, Sales, Marketing, Economics, Data Analysis, Project Management, Business Strategy, Competitive Analysis, Entrepreneurship, Strategic Planning, Leadership, Negotiation, Business Development, Spanish, Strategy, Finance, Marketing Strategy
Education
Michigan State University 2005 — 2009
Bachelor's degree, Marketing and International Business
UNSW Australia 2007 — 2008
Politics and policy, also Internship with GE
Industrial Alliance May 2015 - Present
Industrial Alliance May 2013 - Present
Industrielle Alliance July 2011 - May 2013
Industrial Alliance May 2010 - July 2011
TEK Systems 2009 - 2010
Flight Centre 2007 - 2009
United Nations OCHA May 2008 - July 2008
Premier Fitness, Inc. January 2008 - May 2008
Sportmart January 2004 - January 2008
Skills
Customer Service, Teamwork, Sales, Event Planning, Research, Insurance, Team Leadership, Management, Sales Management, New Business Development, Leadership, Event Management, Financial Analysis, Account Management, Team Building, Coaching
Education
Queen's University 2007 — 2009
Environmental Science
Expedia CruiseShipCenters May 2015 - Present
Hanson International Academy August 2014 - December 2014
Flight Centre January 2011 - June 2014
Skills
Travel Management, Leisure Travel, Tourism, Business Travel, Hotels, Travel Planning, Leisure, Recruiting, Hospitality, Cruises, Vacation, Online Travel, Event Management, Performance Management, Training
Education
University of Alberta 2005 — 2009
Bachelor of Education, Elementary Education and Teaching
Grant Macewan University 1999 — 2001
Theatre Arts Diploma, Theatre, Song, Dance
Canadian Industrial Paramedics (CIP) August 2015 - Present
HSE Integrated January 2013 - Present
Flight Centre June 2011 - December 2012
SEO Strat January 2010 - May 2011
Skills
Online Marketing, Customer Service, Email Marketing, Social Media Marketing, Strategic Planning, Marketing Strategy, Leadership, Online Advertising, Sales, Social Media, Oil & Gas Industry, Emergency Medicine, Emergency Services, EMS, Ambulance
Education
Professional Medical Associates 2014 — 2015
Emergency Medical Technician Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Kinetic Medical 2012 — 2012
Emergency Medical Responder, Emergency Medical Services
University of Calgary 2008 — 2009
HSE Integrated
High Angle and Confined Space Rescue, Emergency Medical Services
Flight Centre September 2013 - Present
Monarch Moveable Glass Walls 2011 - August 2013
Gap Year August 2010 - June 2011
Laura Bohn Design Associates June 2010 - August 2010
Benjamin Moore & Co. September 2006 - May 2010
C3D Design April 2009 - May 2009
Robertson Simmons Architects May 2008 - September 2008
York Region District School Board May 2007 - September 2007
Skills
Rendering, AutoCAD, Photoshop, Photography, Travel, SketchUp, Microsoft Word, Microsoft Excel, MS Project, Time Management, Close Attention to..., Interior Design, Colour Matching, Social Media, Blueprint Reading, CAD, Furniture, Customer Service, Sales
Education
Sheridan College 2006 — 2009
Advanced Diploma, Interior Design
Dealertrack Technologies December 2012 - Present
Flight Centre January 2011 - October 2012
Maple Leaf Sports & Entertainment August 2010 - December 2010
Corus Entertainment January 2010 - August 2010
Skills
Information Technology, Operations Management, Migration Projects, IT Infrastructure..., IT Service Management, Desktop Administration, Server Administration, VMware Infrastructure, IT Project..., Systems Analysis, Project Planning, Project Management, Project Coordination, Windows 7, System Administration, XP, Software Installation, Microsoft Office, Citrix, VPN, DNS, Microsoft Technologies, SCCM, ITIL, Network Administration, Software Documentation, Troubleshooting, Networking, VMware ESX, Microsoft SQL Server, Windows XP, Servers
Education
International Academy of Design and Technology 2006 — 2007
Bachelor of Arts (B.A.), Computer Animation and Technology
Ryerson University 2003 — 2006
Bsc, Information Technology
Flight Centre January 2014 - Present
Polite Promotions January 2012 - Present
Fuzzy Events July 2012 - January 2013
oOh! March 2008 - March 2011
Skills
Music Industry, Music, Festivals, Concerts, Live Events, Entertainment, Event Management, Event Planning, Social Media, Facebook, Event Producing, Social Networking, Social Media Marketing, Public Relations, Digital Media, Tourism, Sales, Customer Service, Travel Planning, Adventure Travel
Education
Macquarie University 2009 — 2012
Bachelor of Creative Arts (International), Music
Loreto Normanhurst 2002 — 2007
High School
Travel Counsellors (Canada) Ltd. June 2011 - January 2012
Flight Centre May 2001 - September 2006
Education
Southern Alberta Institute of Technology 1989 — 1991
Travel Counselling
Southern Alberta Institute of Technology 1989 — 1991
Southern Alberta Institute of Technology 1989 — 1991
Senator Riley High School 1986 — 1989
PCL Construction February 2008 - Present
Ontario Ministry of the Environment November 2005 - January 2008
Flight Centre November 2004 - February 2005
PCL April 2002 - June 2004
Flight Centre 2001 - 2002
Skills
Microsoft Office, Microsoft Word, Self-driven, Microsoft Excel, Customer Service, Construction, Positive Team Player, PowerPoint
Education
Sheridan College 1999 — 2000
Travel and Tourism program
Ricoh Canada Inc. December 2014 - Present
Flight Centre November 2012 - December 2014
Coast Capital Savings 2010 - November 2012
Coast Capital Savings February 2008 - November 2012
Skills
Customer Service, Retail Banking, Teamwork, Team Leadership, Banking, Credit, Loans, Risk Management, Financial Analysis, Insurance, Customer Experience, Call Centers, Business Analysis, Consumer Lending, Mortgage Lending, Lines Of Credit, Customer Satisfaction, Mutual Funds, Commercial Banking, Travel Sales, Apollo GDS
Education
Thompson Rivers University 2015 — 2017
Accounting Technology/Technician and Bookkeeping
RJL Resources August 2013 - Present
University of Queensland October 2011 - April 2012
Queensland University of Technology June 2011 - September 2011
Queensland University of Technology April 2009 - June 2011
Flight Centre April 2007 - March 2009
Skills
Office Administration, Customer Service, Student Affairs, International Admissions, TRIM, Data Entry, University..., Timetabling, Curriculum Advice, Leisure Travel, Business Travel, Microsoft Outlook, Microsoft Word, Microsoft Excel, Administration
Education
UC Berkeley Extension 2013 — 2014
Certificate, Professional Sequence in Editing
The University of Queensland
Bachelor of Arts (B.A.), English and History
Corinthian Colleges January 2006 - March 2013
Flight Centre March 2005 - September 2005
Jack in the Box April 2001 - February 2003
Education
San Diego State University-California State University
Bachelor in Applied Arts and Science, Business Administration (Accounting)
Flight Centre August 2010 - Present
Hanrick Curran January 2008 - January 2010
Skills
Mandarin, Financial Reporting, Management Reporting, Financial Analysis, KPI Reports, Month End Close, Cost Variance Analysis, Trend Analysis, Microsoft Excel, Microsoft Office, Online Marketing..., Email Marketing, Retail Marketing, Retail
Education
Queensland University of Technology 2006 — 2009
Bachelor's Degree, Business (Accounting)
Flight Centre 2012 - 2014
Flight Centre 2008 - 2012
Education
Saint Mary's University 2003 — 2007
Bachelor of Arts (B.A.), Psychology