Ford Motor Credit Company
Ford Motor Credit Company LLC, d/b/a Ford Credit, is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan. The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Customer service: 0345 712 5490 CEO: Joy Falotico (1 Oct 2016–) Headquarters: Dearborn, Michigan, United States Revenue: 8.996 billion USD (2014) Parent organizations: Ford Motor Company, Ford Holdings LLC Subsidiaries: Ford Credit International Inc,
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Ford Motor Credit Company Employees
Ford Motor Credit Company June 2015 - Present
University of Wisconsin - Whitewater August 2013 - May 2014
Skills
Accounting, Microsoft Excel, PowerPoint, Microsoft Office, Financial Analysis, Access, Data Analysis, Higher Education, SPSS, Microsoft Word, Auditing, Research, Financial Accounting, Financial Reporting, Financial Statements, Financial Modeling, Tax, Teamwork, Corporate Finance
Education
University of Wisconsin-Whitewater 2012 — 2015
Master's Degree, Accounting
Southwestern University of Finance and Economics 2008 — 2012
Bachelor of Business Administration (BBA), Financial Management
Cox Communications October 2014 - Present
Cox Communications January 2007 - Present
Cox Communications December 2012 - September 2014
Cox Communications January 2007 - November 2012
Pacifica Services, Inc. 2003 - 2006
Inyo County Office of Education 2002 - 2003
Ford Motor Credit Company 1996 - 2002
Skills
Budgets, Strategic Planning, Ad Hoc Reporting, Cash Flow, Project Management, Credit Analysis, Auditing, Training, Staff Development, Recruiting, Process Management, Procedure Development, Forecasting, Process Improvement, Financial Modeling, Business Development, Business Process..., Contract Management, Finance, Financial Analysis, Management
Education
San Diego State University-California State University 1999 — 2002
Graduate Studies, Finance and Tax Planning
University of Oregon - Charles H. Lundquist College of Business 1992 — 1996
BS, Finance, Management
Tra Bel Schae Properties, LLC October 2014 - Present
Schaefer Excavating, LLC 1999 - Present
Southern Illinois Electric Cooperative September 2003 - September 2014
Edwards Pharmaceuticals 2001 - 2003
Ford Motor Credit Company 1997 - 2000
Skills
Public Relations, Media Relations, Journalism, Corporate Communications, Marketing Communications, Customer Service, Strategic Communications, Press Releases, Editing, Newsletters, Event Planning, Internal Communications, Public Speaking, Copywriting, Social Media, Strategic Planning, Marketing, Advertising, Marketing Strategy, Speech Writing, Accounting, Bookkeeping, Management
Education
Southeast Missouri State University 1989 — 1996
BS, Mass Communication
Nestle Dreyers Ice Cream April 2003 - May 2013
Acosta Sales & Marketing May 1991 - April 2003
Ford Motor Credit Company September 1989 - August 1991
Skills
Inventory Management, Microsoft Excel, Customer Service, Outlook, Food Industry, PowerPoint, Microsoft Word, SAP, Grocery, Retail, Accounts Payable, Accounts Receivable, Financial Accounting, Key Account Management
Education
Salt Lake Community College 2004 — 2005
Graeme High School 1971 — 1975
High School Diploma
Bank of Stockton April 2013 - Present
CarFinance.com June 2012 - March 2013
Bank of the West February 2009 - June 2012
Wells Fargo Auto Finance March 2007 - September 2008
Ford Motor Credit Company January 2002 - February 2007
Ford Motor Credit Company June 2000 - February 2002
Skills
Training, Customer Service, Risk Management, Relationship Management, Sales Management, Banking, Credit Analysis, Business Development, Loans, Spanish-speaking, Credit, Management, Portfolio Management, Finance, Credit Risk, Financial Analysis, Automotive, New Business Development, Sales Operations, Sales, Negotiation, Sales Process, Account Management, Marketing, Customer Satisfaction
Education
University of the Pacific - Eberhardt School of Business 1993 — 1995
Bachelor of Science (BS), Business Administration
San Joaquin Delta College 1989 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
Benchmark Bank May 2015 - Present
Cadence Bank, N.A. October 2010 - May 2015
Klein Bank and Trust 1997 - 2000
Ford Motor Credit Company 1995 - 1997
Skills
Commercial Banking, Credit, Retail Banking, Loans, Recruiting, Banking, Credit Analysis, Commercial Lending, Customer Service, Sales Management, Risk Management, Underwriting, Small Business Lending, Sales, Consumer Lending, Finance, Portfolio Management, Loan Origination, Mortgage Lending, Investments, Cash Management, Financial Analysis
Education
Sam Houston State University 1989 — 1994
BBA, International Business
Precision Die Cutting February 2014 - Present
Cobalt Polymers October 2012 - November 2013
Lohmann Precision Die Cutting, LLC January 1995 - February 2012
Automatic Rain Company 1994 - 1994
Ford Motor Credit Company 1987 - 1993
Skills
Sales Management, Customer Service, Sales, Medical Devices, B2B, Product Development, Sales Operations, Key Account Management, Market Development, Retail, Sales Process, Product Management, Selling
Education
San Jose State University 1982 — 1986
BS, Marketing
Credit Acceptance Corp. October 2011 - Present
Ford Motor Credit Company February 2007 - March 2009
Ford Motor Credit Company February 2007 - March 2009
Ford Motor Credit Company January 2006 - February 2007
Ford Motor Credit Company November 2004 - January 2006
Ford Motor Credit Company January 2002 - October 2004
Ford Motor Credit Company January 2001 - January 2002
Ford Motor Credit Company February 1999 - January 2001
Skills
Credit, Customer Satisfaction, Risk Management, Process Improvement, Finance, Leadership, Operations Management, Management, Training, Financial Analysis, Loans, Sales Management, New Business Development, Sales, Business Development, Customer Retention
Education
Rutgers, The State University of New Jersey-Newark 1995 — 1998
BS, Management
Ford Motor Credit Company August 2014 - Present
Chrysler November 2012 - August 2014
Wayne County Michigan September 2011 - April 2012
Visteon February 2002 - September 2011
Visteon February 1998 - February 2002
Skills
Active Directory, Windows Server, VMware, Servers, Networking, Windows, Hardware, Group Policy, Security, Microsoft Certified..., SharePoint, XP, Virtualization, Microsoft SQL Server, Hyper-V, Citrix Metaframe, IT Service Management, Help Desk Support, vSphere, IT Management, IT Operations, Disaster Recovery, Linux, CCNA, System Administration, Infrastructure, Technical Support, Antivirus, TMG, Data Center, Windows 7, Troubleshooting, SQL Server, NetApp, Powershell, PowerCLI, VMware vSphere, VMware ESX
Education
Schoolcraft College 2005 — 2008
Associates, Computer Science
Ford Motor Credit Company January 1992 - Present
True Spirit Baptist Church 2007 - 2014
Skills
Microsoft Excel, Access Database, Automotive, Automotive Engineering, Customer Service, FMEA, Forecasting, Leadership, Management, Process Improvement, Risk Management, Six Sigma, Team Building, Vehicles, PPAP, Customer Satisfaction
Education
Southern Illinois University, Carbondale 1986 — 1990
Communications, Radio and Television Broadcasting
Exit Realty Metro February 2008 - Present
Ford Motor Credit Company June 1989 - December 2007
Skills
First Time Home Buyers, Condos, Investment Properties, Relocation, Real Estate, Sellers, Buyer Representation, Residential Homes, Foreclosures, Investors, Short Sales, Real Estate Transactions, Selling, Rentals, New Home Sales, Single Family Homes, Listings, Waterfront, Vacation Homes, Relocation Buyers
Education
Saint Mary's University 1984 — 1989
Bachelor of Commerce (B.Com.), Business Administration and Management, General
Allina Health August 2014 - Present
Allina Health April 2012 - August 2014
Prometric December 2009 - April 2012
Ultimate Staffing July 2009 - November 2009
HealthEast June 2009 - August 2009
Ford Motor Credit Company March 2006 - March 2007
Skills
Human Resources, Employee Benefits, Employee Relations, Process Improvement, Management, PeopleSoft, HRIS, Recruiting, Benefits Administration, Leadership, Customer Service, Payroll
Education
Saint Mary's University of Minnesota 2007 — 2009
M.A., Human Resources Management
St. Cloud State University 2003 — 2006
B.S., Communication Disorders
Paychex June 2014 - Present
ADP TotalSource March 2011 - June 2014
Administaff February 2009 - December 2010
Administaff May 2008 - February 2009
A. Allen Moving & Storage January 2000 - May 2008
Ford Motor Credit Company August 1998 - January 2000
Skills
PEO, Human Resources, Salesforce.com, Employee Benefits, Benefits Administration, HRO, Performance Management, Applicant Tracking..., HR Consulting, Direct Sales, Personnel Management, Cold Calling, Account Management, 401k, Sales Process, Sales Presentations, Sales Management, Temporary Placement, Employee Relations, Selling, Complex Sales, SaaS, Onboarding, Sales, Workers Compensation, Sales Operations, New Hire Orientations, Recruiting, FMLA, Hiring, Talent Acquisition, Building Relationships, Customer Retention, Employee Training, College Recruiting, Training, CRM, HRIS, Leadership, ADP Payroll
Education
Sam Houston State University 1995 — 1998
BBA, Marketing
Ford Motor Credit Company Manager - Loan Origination & Collection SystemsFord Motor Credit CompanyOctober 2004 - June 2013
Skills
Portfolio Management, Credit Analysis, Credit, Process Improvement, Commercial Lending, Business Analysis, Business Planning, Credit Risk, Analysis, Forecasting, Call Centers, Risk Management, Vendor Management, Business Process..., Management, Business Development, Leadership
Education
Santa Clara University - Leavey School of Business 1983 — 1986
Master of Business Administration (M.B.A.)
Central Michigan University 1978 — 1982
Bachelor of Science, Business Administration and Computer Science
EEOC November 2014 - Present
U.S. Equal Employment Opportunity Commission January 2005 - November 2014
Ford Motor Credit Company 2002 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Public Speaking, Editing, Negotiation, Government, Mediation, Appeals, Legal Writing, Employment Law, Policy, Legal Research
Education
Seton Hall University School of Law 2008 — 2012
Juris Doctor
University of Oklahoma 1999 — 2003
Bachelor of Business Administration (BBA), Management
Ensuring Employee and Customer-Driven focus across Multiple Industries 2015 - Present
Cyberonics, Inc. 2012 - 2015
Cyberonics 2010 - 2012
Charming Charlie 2009 - 2010
Babies R Us 2007 - 2009
Ford Motor Credit Company 1997 - 2004
Skills
Human Resources, Employee Relations, Training, Onboarding, Management, Cross-functional Team..., Customer Service, Team Building, Process Improvement, Six Sigma, Product Launch, Medical Devices, Quality System, FDA, Employee Training
Education
Sam Houston State University
BBA, General Business
Coldwell Banker Premier Group November 2008 - Present
Ford Motor Credit Company July 1991 - March 2009
Ford Motor Credit Company 1990 - 2008
Skills
Selling, Negotiation, Real Estate, Relocation, Sales, Sales Management, Contract Negotiation, Customer Satisfaction, Customer Service, Investment Properties, Account Management, Marketing, Investments, Team Building, Credit, Training, Finance, Management, Business Development, Strategic Planning
Education
Saint Louis University 1991 — 1994
MFn, Master of Finance
University of Missouri-Rolla 1983 — 1987
BSME, Mechanical Engineering
N2 Publishing July 2014 - Present
Welcome Wagon August 2013 - June 2014
Ford Motor Credit Company January 2000 - January 2006
Skills
Microsoft Office, Direct Marketing, Public Relations, Advertising, Event Planning, Time Management, Public Speaking, Social Media Marketing, Marketing Communications, Social Media, Leadership, Sales, Social Networking, Strategic Planning, Customer Service, Marketing, Marketing Strategy, Training, Email Marketing, Management, Account Management
Education
Shippensburg University of Pennsylvania 2013 — 2016
Master's of Science, Clinical Mental Health Counseling
University of Pittsburgh 1992 — 1996
Bachelor of Arts (BA), Writing, General
Ford Motor Credit Company October 2014 - Present
Northwestern Mutual May 2014 - August 2014
Best Buy May 2013 - June 2014
North Florida Retirement Village, Inc December 2009 - June 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Public Speaking, Research, Social Media, Leadership, English, Team Leadership, Time Management, Event Planning
Education
University of South Florida 2011 — 2014
Bachelor of Science (BS), Business Management
Santa Fe College 2009 — 2011
Associate of Arts (AA)
New York State WCB March 2011 - Present
NYISO August 2009 - February 2011
American Road Services Company April 2007 - June 2009
Ford Motor Credit Company 1998 - 2007
SEFCU 1996 - 1998
Skills
Risk Management, Auditing, Internal Controls, Forecasting, Process Improvement, Internal Audit, Banking, Accounting, Financial Risk, Financial Analysis, Credit, Loans, Training, Credit Risk, Finance, Analysis, Inventory Management, Portfolio Management, Employee Benefits, Human Resources, Business Analysis, Budgets, Six Sigma, Sarbanes-Oxley Act, Sarbanes-Oxley
Education
Siena College 1993 — 1995
BS, Management, Marketing, Finance
Sage Junior College of Albany 1991 — 1993
AS, Management, Marketing, Finance
Ford Motor Credit Company February 2013 - Present
HP Enterprise Services (formerly Electronic Data Systems) September 2006 - March 2010
Skills
Security, System Administration, Customer Service, MS Project, Cross-functional Team..., Networking, Program Management, Vendor Management, Procurement, Service Management, Team Building, SAP, Call Center, Software, Training, Process Improvement, Management, ITIL, Leadership, Service Delivery, PMP, Analysis, Supply Chain Management, IT Service Management, Operations Management, Windows 7, Data Analysis, Contract Management, Incident Management, Information Technology, CRM, Visio, IT Operations, Team Leadership, Social Networking, SharePoint, Business Process..., Sla, Disaster Recovery, Computer Repair, Contract Negotiation, Microsoft Office, Access, Troubleshooting, Technical Support, Network Administration, Customer Satisfaction, Business Analysis, Inventory Management, Software Documentation
Education
Schoolcraft College 2010 — 2012
Associate of Applied Science, Criminal Justice, 3.5
Ford Motor China April 2015 - Present
Ford Motor Company June 2014 - March 2015
Ford Motor Company 2012 - May 2014
Ford Motor Company 2006 - 2008
Ford Motor Credit Company 2005 - 2006
Wacker Chemie AG November 2000 - December 2002
Skills
Financial Controlling, Financial Reporting, Forecasting, Capital Budgeting, Operating Budgets, Strategic Planning, Project Management, Profit Maximization, Business Process..., Risk Assessment, Cross-functional Team..., Strategy
Education
The Chartered Institute of Management Accountants 2012 — 2012
Advanced Diploma Management Accounting, Management Accounting
Singapore Management University 2011 — 2011
Master of Business Administration, Finance and Strategy
University of Michigan
BA, Economics
CBRE October 2014 - Present
SNC-Lavalin February 2014 - October 2014
SNC-Lavalin May 2011 - February 2014
SNC-Lavalin January 2011 - May 2011
Ministry of Community Safety and Correctional Services June 2010 - August 2010
Ford Motor Credit Company May 2006 - August 2007
Skills
Human Resources, Recruiting, Talent Management, Talent Acquisition, Nuclear
Education
Sheridan College
Post Graduate Degree, Human Resources Management
Wilfrid Laurier University
Bachelor, Sociology and Business Administration option
Horizon Open MRI May 2005 - February 2009
North Texas Imaging Center 2003 - 2005
Ford Motor Credit Company 1999 - 2003
Cook Children's Health Care System 1997 - 1999
Robert Prough Oral and Maxillofacial Surgery 1995 - 1997
Education
Southern Methodist University - Cox School of Business 2000 — 2001
Certificate, Computer Science, Business Development, Programming
SRVHS
Thomas D. Eychner Co., Inc. 1991 - 2013
Wells Fargo 1990 - 1991
Ford Motor Credit Company 1987 - 1989
Skills
Employee Relations, Performance Management, Account Management, Payroll, Employee Benefits, Public Relations, Recruiting, Employee Engagement, Public Speaking, HR Policies, Training, Personnel Management, Management, Benefits Administration, Succession Planning, Marketing Management, Accounts Payable, Acting, Musical Theatre, Customer Support
Education
Saint Mary's College of California 1989 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
University of California, Santa Barbara 1982 — 1987
Bachelor of Arts (BA), Business/Managerial Economics
University of California, Santa Barbara 1982 — 1987
Bachelor of Arts (BA), Political Science
Ford Motor Credit Company November 2013 - Present
Ford Motor Credit Company August 2013 - October 2013
Ford Motor Credit Company June 2013 - August 2013
Spud, Inc: Nutrition Warehouse August 2012 - May 2013
Honli Technology Company February 2012 - June 2012
Stock Building Supply May 2011 - August 2011
Academy of Martial Arts and Fitness October 2008 - July 2009
Skills
Risk Management, Credit Analysis, Consumer Financing, Management, Research, Sales, Microsoft Office, Chinese, Data Analysis, Strategic Planning, Leadership, Portfolio Management
Education
University of South Carolina - The Moore School of Business 2009 — 2013
Bachelor of Science, Business Administration; Management
Shanghai University of Finance and Economics 2012 — 2012
International Business in China, International Business in China
The Chinese University of Hong Kong 2010 — 2011
Business Administration
Yale-China Chinese Language Centre 2010 — 2010
Mandarin Chinese
Costco Wholesale December 2013 - Present
Costco Wholesale Corp March 2006 - November 2013
Costco Wholesale March 2002 - March 2006
Costco Wholesale May 2001 - March 2002
Ford Motor Credit Company September 2000 - February 2001
Northwestern Trust Company June 1999 - August 1999
Skills
Inventory Management, Financial Analysis, ACL, Access, Hyperion Enterprise, Intercultural..., Excel, Word, Audit, PowerPoint, Automation, Operation, Microsoft Office, Accounting, Customer Service, Internal Controls, Customer Relations, Forecasting, Financial Reporting, Accounts Receivable, Budgeting, Auditing, Accounts Payable, Financial Modeling, Visual Basic, Financial Accounting, Supervisory Skills, SOX, GAAP, Internal Audit, Analysis, Business Analysis, International Business, Business Process, Language Skills, SQL, Leadership, Sarbanes-Oxley Act, Process Improvement, Finance, Management, Variance Analysis, Managerial Finance, Financial Forecasting, Access Lists, Hyperion, Microsoft Word, Microsoft Excel, Budgets
Education
Seattle University 2008 — 2010
Graduate, Master of Business Administration (MBA) with a focus in Finance
University of Tennessee at Martin 1998 — 2001
BS, Economics/Finance
The Superior Institute of Applied Computer Science and Management (Agadir - Morroco) 1993 — 1995
•Two-Year Diploma in Business Administration (D.A.A)., Business Administration
Ford Motor Credit Company August 2015 - Present
Ford Motor Company March 2014 - July 2015
MOTOR Information Systems April 2013 - February 2014
Ford Motor Company May 2012 - April 2013
Ruralogic, Inc. November 2010 - September 2012
Medical Informatics Engineering October 2009 - August 2010
PMI-NEIC 2007 - 2010
EDS, an HP Company January 2005 - January 2009
EDS 2003 - 2004
EDS 1997 - 2002
Skills
PMP, Process Improvement, MS Project, Project Management, IT Service Management, Management, Outsourcing, Java, SQL, Quality Management, Requirements Analysis, Requirements Management, IT Audit, Quality Auditing, Quality Assurance, Quality Center, Testing, Business Process..., Change Management, Business Analysis, Microsoft Office, SDLC, Visio, Data Analysis, Microsoft Excel, Requirements Gathering, IT Management, Six Sigma, Software Project..., Databases, Software Documentation, PMO, Business Intelligence, Team Leadership, Project Portfolio..., Data Warehousing, Program Management
Education
Saginaw Valley State University 1990 — 1997
BS, Computer Info Systems/Management
GM Financial September 2014 - Present
GM Financial August 2013 - September 2014
GM Financial April 2013 - August 2013
Citigroup November 1999 - November 2010
Ford Motor Credit Company September 1997 - November 1999
Ford Motor Credit Company September 1995 - September 1997
Skills
Underwriting, Credit, Risk Management, Customer Relations, Process Improvement, Excel, Credit Analysis, Loans, Credit Risk, Word, Banking, Financial Analysis, Microsoft Word, Loss Mitigation, Financial Risk, Customer Service, Financial Modeling, Loan Origination, Consumer Lending, Portfolio Management, Finance, Mortgage Lending, Microsoft Excel, Financial Services
Education
Sam Houston State University 2010 — 2012
MBA, Finance
University of Houston 1988 — 1991
B.S., Political Science
Sedgwick June 2014 - Present
Fresh Food Concepts October 2013 - June 2014
FCA Packaging October 2013 - June 2014
Ancor Capital Partners April 2009 - June 2014
Southwest Securities August 2005 - November 2009
Leggett & Platt August 2002 - August 2005
Ford Motor Credit Company 1996 - 2002
Skills
Valuation, Private Equity, Investment Banking, Corporate Development, mergers, Acquisitions, Strategic Planning, Capital Structure, LBO, Financial Modeling, Mergers & Acquisitions, Financial Analysis, Forecasting, Accounting, Finance, Investments, Corporate Finance, Portfolio Management, Due Diligence, Equities, Strategy, Competitive Analysis, Acquisition Integration, Analysis, Venture Capital, Capital Raising, M&A experience, Recapitalizations, Business Valuation, Investor Relations
Education
Southern Methodist University - Cox School of Business 1998 — 2002
MBA, Finance
Western Michigan University 1992 — 1996
Bachelor of Business Administration (BBA), Economics
DeLaSalle 1988 — 1992
High Shcool, College Prep
Maersk Line 1995 - Present
Ford Motor Credit Company 1991 - 1995
Skills
Ocean, Container, Transportation, Freight, International Logistics, Shipping
Education
Rutgers, The State University of New Jersey-Newark 1987 — 1990
Rutgers, The State University of New Jersey-Newark
BS, Business Management
Keller Williams Realty, Mooresville, NC February 2014 - Present
Allen Tate Realtors April 2012 - February 2014
Amy O Interiors 2009 - 2011
Ford Motor Credit Company 2000 - 2002
Current Catalog 2000 - 2001
Rotech Healthcare 1996 - 1999
Skills
Sellers, Buyers, Home Staging, New Home Sales, Residential Homes, Investment Properties, Buyer Representation, Single Family Homes, First Time Home Buyers, Relocation, Foreclosures, REO, General Awesomeness, Real Estate, Condos, FHA
Education
Superior School of Real Estate 2011 — 2012
Real Estate
Chaffey Community College 2007 — 2011
Interior Design and General Studies
Sandhills Community College 1985 — 1986
Certificate, Cosmetlogy
Sagicor Life Inc June 2010 - Present
Arizona Department of Education June 2008 - June 2010
Ford Motor Credit Company March 2002 - June 2008
Global Crossing December 1995 - March 2002
Skills
SharePoint, SQL, SQL Server, Microsoft SQL Server, Business Analysis, Visio, Program Management, Vendor Management, Requirements Analysis, Business Intelligence, SDLC, Software Project..., Agile Methodologies, Requirements Gathering, Software Documentation, Systems Analysis, Testing
Education
WCCC 2001 — 2003
Associates, Computer Information Systems
Schoolcraft College 1990 — 1994
Associates, Computer Science
Ford Motor Company November 2013 - Present
Gibraltar School District June 2003 - Present
Ford Motor Company July 2009 - November 2013
Ford Motor Company 2004 - July 2009
Ford Motor Credit Company 1997 - 2002
Ford Motor Company February 1989 - 1997
Skills
Security, Data Center, Network Security, Network Administration, Disaster Recovery, ITIL, IT Management, Routing, VoIP, Servers, Troubleshooting, DHCP, Program Management, Cisco Technologies, Vendor Management, Networking, Active Directory, Computer Security, CISSP, IT Strategy, Integration, Information Security..., WAN, Routers, Windows Server, Information Security, System Deployment, Cloud Computing, Network Architecture, Enterprise Architecture, IT Audit, Firewalls, Visio, Infrastructure, DNS, Cisco IOS, Switches, Network Design, Network Engineering, LAN-WAN, TCP/IP, VPN, Software Documentation, Wireless Networking, VMware, Hardware, Virtualization, IT Service Management, Operating Systems, Solaris
Education
Siena Heights University 1994 — 1998
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
National Institute Of Technology 1985 — 1986
Electornic Technology
Ford Motor Credit Company August 2013 - Present
Ford Motor Credit Company January 2012 - August 2013
CitiFinancial December 2008 - January 2012
Citi Home Mortgage June 2008 - December 2008
Aditya Birla Group May 2007 - June 2008
Skills
Call Center, Recruiting, Call Centers, Debt Consolidation, Banking, Performance Management, Finance, Customer Service, Credit, Mortgage Lending, Financial Services, Training, Customer Retention, Relationship Management, Credit Analysis, Financial Analysis, Risk Management, Team Leadership
Education
Sheridan College 2011 — 2012
Human Resource Management Certificate, Human Resource Management
Trent University 1999 — 2004
BBA, Business Administration
Global Commercial Banking at Bank of America July 2012 - March 2013
Global Commercial Banking at Bank of America August 2011 - July 2012
Ford Motor Credit Company July 2009 - March 2011
Ford Motor Credit Company August 2007 - July 2009
Ford Motor Credit Company July 2006 - July 2007
Ford Motor Credit Company September 2001 - July 2006
E*TRADE Financial September 1999 - August 2000
6 Pak Inc. June 1996 - July 1998
Yee, Demond, Shroeder, and Allen June 1995 - March 1996
Kemper, Securities, Inc. September 1993 - June 1995
Skills
Credit, Finance, Banking, Commercial Banking, Portfolio Management, Credit Analysis, Microsoft Excel, Retail, Credit Risk, Forbearance, Underwriting, Small Business Lending, Commercial Lending, Commercial Credit..., Debt Restructuring, Relationship Management, Investments, Mortgage Underwriting, Investment Banking, Bilingual-English/Spanis..., New Business Development, Mergers & Acquisitions, Treasury Management, Business Banking..., Commercial Risk..., Financial Modeling /..., Commercial Real Estate..., Certified FHA Credit..., Certified FHA Loss..., Troubled Debt..., Business Banking Risk..., Corporate Finance, High Attention Credit..., Agricultural BB..., Commercial Loan..., Healthcare Business..., BB & MM Underwriting, Special Assets Group..., Municipal Pubic Finance, Healthcare Banking, 409A Business Valuation, Goodwill & Intangible..., C-Level Relationships, Wine Industry Financial..., Commercial Underwriting, Loans, Risk Management, Financial Services, Financial Analysis, Loan Origination
Education
National University MBA Finance 1984 — 1987
Master Business Administration, MBA Financial Management
National University dual MPA/MBA Program 1984 — 1987
Master Public Administration, Public Finance / Completed all course work for MPA
University Honolulu School Of Law ( Doctor of Jurisprudence ) 1985 — 1986
Doctor of Jurisprudence, Law
University of Arizona BA 1980 — 1983
Bachelor of Arts, Speech Communications
University of Arizona BA 1980 — 1982
Bachelor of Arts, Political Science
Pima Community College AA 1979 — 1981
Associate of Arts, Pre-Law
Pimma Community College AA 1979 — 1981
Associate of Arts, Criminal Law
Snow College AA 1976 — 1978
Associate of Arts, General Studies
Four States Truck Center July 2003 - Present
Pacifico Ford, Inc April 2000 - Present
Ford Motor Credit Company October 1982 - April 1997
MARC EQUITY CORP 1980 - 1982
AVCO FINANCIAL SERVICES 1979 - 1980
Skills
Operations Management, Negotiation, Credit Analysis, Forecasting, Vehicles, Trucking, Fleet Management, Sales Management, Pricing, Purchasing, Automotive, Sales, Customer Satisfaction, Management, Loans, Customer Service, Transportation, New Business Development, Retail, Contract Negotiation, Sales Operations, Profit, Inventory Management, Automobile, Logistics, Sales Process, Selling, Team Building, Account Management, Project Planning
Education
Saint Joseph's University 1978 — 1981
business
Ford Motor Credit Company September 2000 - Present
Skills
Relationship Management, Portfolio Management, Underwriting, Risk Management, Commercial Lending, Finance, Banking, Financial Risk, Account Management, Mortgage Lending, Commercial Banking, Forecasting, Customer Retention, Sales, Business Analysis, Six Sigma, Loan Origination, Customer Service, Sales Management, Sales Process, Call Centers
Education
Saint Leo University 2010 — 2012
Bachelor's Degree, Business Administration and Management, General, 3.88
SUNY College of Technology at Canton 1994 — 1996
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
e-Systems Group June 2015 - Present
Eatons Wright Line Business April 1996 - June 2015
Rickart Systems May 1992 - April 1996
TCI July 1988 - May 1992
Ford Motor Credit Company February 1987 - July 1988
Skills
Customer Relations, National Account..., Customer Satisfaction, Account Management, Data Center, Contract Negotiation, Product Life Cycle..., Call Center, Customer Service, Product Lifecycle..., Leadership, Product Development, CRM, Call Centers, New Business Development, Negotiation, Product Marketing, Selling, Business Development, Strategy, Management, Lead Generation, Telecommunications, Sales, Team Leadership, Team Building, Strategic Planning, Solution Selling, Marketing, Sales Operations, Entrepreneurship, Sales Process, Direct Sales, Vendor Management, Salesforce.com
Education
Syracuse University 1984 — 1986
BS, Communications
Slippery Rock University of Pennsylvania 1982 — 1984
Communications
Pascack Hills High School 1979 — 1982
hs, general
Southern Connecticut State University January 2005 - Present
Wallingford Education Foundation 2013 - 2015
The Pampered Chef, LTD. 2000 - 2005
Ford Motor Credit Company 1990 - 1998
Skills
Social Media, Event Management, Alumni Relations, PowerPoint, Customer Service, Teaching, Fundraising, Facebook, Community Outreach, Higher Education, Nonprofits, Social Networking, Public Relations, Leadership, Budgets, Marketing, Volunteer Management, Staff Development, Microsoft Office, Program Development, Non-profits, Social Media Marketing, Team Building, Editing, Scholarship facilitation
Education
Southern Connecticut State University 1986 — 1989
BS, Marketing
The Sunnybrook Series 2013 - Present
QBE Corp April 2012 - 2012
BP Corporation North America July 2006 - July 2009
accounting analystT-Systems, Inc March 2003 - July 2006
divine, Inc August 1999 - March 2003
Digitella Technology Solutions, Inc June 1998 - July 1999
Ford Motor Credit Company May 1997 - June 1998
Ford Motor July 1996 - May 1997
Ford Motor June 1995 - June 1996
Skills
Financial Analysis, Variance Analysis, Internal Controls, Forecasting, Financial Modeling, Financial Reporting, Accounting, Insurance, Budgets, Managerial Finance, Internal Audit, Sarbanes-Oxley Act, Strategy, Finance, Accounts Receivable, Analysis, Management, Leadership, Microsoft Excel, Strategic Planning, Financial Accounting, Due Diligence, SAP, Business Process..., Process Improvement
Education
Salve Regina University 1990 — 1994
B.S, Financial Management
Holy Cross High School
Blindauer Sheet Metal & Roofing, Inc April 2011 - Present
Humana June 2008 - March 2011
Schneider National January 2000 - May 2008
Ford Motor Credit Company March 1994 - January 2000
Skills
Process Improvement, Project Management, Team Building, Customer Service, Microsoft Excel, Access, Microsoft Office, Process Scheduler, Analysis, Management, Operations Management, Leadership, Budgets, Logistics, Training, Business Analysis
Education
Silver Lake College 1998 — 2000
Master of Science (MS), Management
UW- Oshkosh 1990 — 1994
Bachelor of Business Administration (BBA), Marketing & Finance
West De Pere 1986 — 1990
St Joseph Grade School
St Joseph Grade School
QVC June 2011 - Present
Ford Motor Credit Company 1995 - 2006
Skills
Employee Relations, Merchandising, Inventory Management, Retail, Customer Service, Marketing, Team Building, Social Media, Store Management, Sales, Inventory Control, Marketing Strategy, Visual Merchandising, Leadership, Negotiation, Management
Education
Saint Joseph's University 1986 — 1989
Bachelor of Science (BS), Food Marketing
Devon Preparatory School 1981 — 1984
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Capital One January 2012 - Present
Capital One 2009 - 2012
Ford Motor Credit Company 2008 - 2009
Chase Paymentech 2007 - 2008
Skills
Credit Analysis, Home Equity, Financial Analysis, Risk Management, Strategic Financial..., Credit, Portfolio Management, Financial Modeling, Valuation, Credit Risk, Loans, Underwriting, Investments, Strategy, Finance, Commercial Banking, Commercial Lending, Corporate Finance
Education
Southern Methodist University 2001 — 2005
BS, Economics with Finanacial Applications
Diplomat Deli September 2013 - Present
CVS Caremark Corporation April 2012 - June 2013
Vulcan Steel Products September 2012 - April 2013
Polo Dental Creations July 2011 - July 2012
U.S. Pipe & Foundry Company, LLC. November 2008 - August 2009
Ameriprise Financial Services, Inc. January 2007 - August 2008
Ford Motor Credit Company 2000 - 2003
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Debt Management, Pinnacle, Fast Data, SAP, pbx multi line phone..., advisor compass, Smart Office, Morningstar, Awareness, Accountability, Communication, Flexibility, General Practice, New Hires, Integrity, Merchandising, Overseeing, Packaging, Projects, Shipping, receiving, Telephone Skills
Education
Shelton State Community College 1994 — 1996
none, General Studies
Hillcrest High School
Champion Packaging & Distribution Inc. 2007 - February 2013
Ford Motor Credit Company September 2004 - September 2006
TranzAct Technologies Inc. October 2001 - April 2004
Labelblank Corp November 1990 - September 2001
Skills
Maintaining Strong..., Goal-oriented..., SAP, Great Plains Software, Microsoft Office, Account Management, Employee Management, Analytical Skills, Management Skills, Invoice Processing, Invoice Verification, Multitasking Skills, Exceptional People..., Exceptional organization, Crisis Management
Education
South Suburban College 1986 — 1988
Associate of Science (A.S.), Executive Assistant/Executive Secretary
Huntington National Bank 2005 - Present
Ford Motor Credit Company March 2002 - March 2005
Skills
Consumer Lending, Credit Analysis, Credit, Commercial Lending, Lines Of Credit, Loans, Commercial Banking, Underwriting, Credit Risk, Team Building, Team Leadership, Portfolio Management, Sales Management, Banking, Sales, Mortgage Lending, Relationship Management, Finance, Management, Customer Service, Customer Retention
Education
Saint Michael's College 1997 — 2001
Undergraduate, Business
Mountain Management Group, LLC March 2014 - July 2014
Kaye/Bassman International March 2008 - March 2013
Staff Care December 2005 - February 2008
Ford Motor Credit Company March 1994 - June 2005
Skills
Recruiting, Contract Negotiation, Sales, Talent Acquisition, Healthcare, Cold Calling, Hospitals, Executive Search, Account Management, Human Resources, Sourcing, Employee Relations, Coaching, New Business Development, Team Building, Strategic Planning, Sales Management, Internet Recruiting, Business Development, Management, Leadership, Resume Writing, Marketing, Nursing, Talent Management, Sales Operations, CRM, Hiring, Leadership Development, Interviews, College Recruiting, Staffing Services
Education
Southern Methodist University - Cox School of Business 2001 — 2004
MBA, Marketing
Texas State University-San Marcos 1987 — 1992
BBA, Accounting
ACI Development Corporation July 2009 - Present
Agent - P&C Insurance August 2005 - Present
DealerTrack November 2006 - July 2009
Ford Motor Credit Company June 2000 - July 2003
Robert W. Schupp, P.A. August 1984 - August 1997
Skills
Competitive Analysis, Customer Satisfaction, Product Management, Management, Customer Retention, Sales, Automotive, Automotive Aftermarket, Vehicles, Retail, Dealers, Insurance, Credit, Sales Process, Product Development, Profit, Sales Management, New Business Development, Account Management, B2B, Pricing, Business Development, Business Planning, Sales Operations, Selling, Automobile, CRM, Business Strategy, Cross-functional Team..., Team Building, Cold Calling, Negotiation, Forecasting, P&L Management, Direct Sales, Salesforce.com, Sales Presentations, Market Planning, Lead Generation
Education
Saint Anselm College 1974 — 1978
Business and Economics
Columbus University
MBA, Business Administration
Capital One Auto Finance October 2012 - Present
Capital One Auto Finance March 2011 - October 2012
Texas Rangers Baseball Club August 2010 - October 2010
Grand Prairie Air Hogs January 2010 - June 2010
San Diego State University January 2009 - June 2010
Ford Motor Credit Company January 2007 - September 2008
Skills
Credit Analysis, Underwriting, Financial Analysis, Outlook, Risk Management, Excel, PowerPoint, Word, Credit, Forecasting, Microsoft Office, Budgeting, Negotiation, Funding, Call Center, Analysis, Spreadsheets, Microsoft Excel, Microsoft Word
Education
San Diego State University-California State University 2009 — 2010
Executive MBA, Business Administration
The University of Texas at Arlington 2003 — 2006
Bachelors of Business Adminstration, Marketing
Eaton Corporation June 2011 - Present
Ford Motor Credit Company June 2009 - June 2010
Ford Motor Company August 2006 - February 2009
Ford Motor Company May 2001 - August 2006
Design System Inc. (DSI) December 1998 - April 2001
Skills
Strategy, Strategic Sourcing, Purchasing, Supply Chain, Lean Manufacturing
Education
University of Detroit Mercy 2003 — 2005
Master of Science (MS), Engineering Management
Western Michigan University 1994 — 1998
Bachelor of Engineering (BEng), Industrial Engineering
Specs Howard School of Media Arts
Media Arts / Marketing, Arts, Entertainment, and Media Management
Specs Howard School of Media Arts
Specs Howard School of Media Arts
Anheuser-Busch Employees' Credit Union January 2011 - Present
Regional Acceptance Corp. March 2006 - January 2011
Regional Acceptance Corp May 2002 - March 2006
American Medical Laboratories (Now Quest Diagnostics) September 2000 - May 2002
Bank of America September 1996 - September 2000
JPMorgan Chase May 1986 - September 1996
Ford Motor Credit Company 1983 - 1985
Skills
Credit Risk, Compliance, Executive Management, Consultancy, Credit, Consumer Lending, Credit Analysis, Loans, Risk, Risk Management, Customer Relations, Negotiation, Loan Origination, Financial Services, Customer Service, Profit, Retail Banking, Underwriting, Sales Operations, Leadership, Mortgage Lending, Sales, Portfolio Management, Banking, Financial Risk, Finance, Business Development, Credit Unions, Commercial Lending, Financial Analysis
Education
Southern Methodist University 1998 — 2000
MCSE, Engineering & Applied Sciences
Ford Motor Credit Company May 2012 - Present
United States Marine Corps May 2004 - May 2009
Skills
Microsoft SQL Server, C++
Education
University of Michigan-Dearborn 2010 — 2013
Bachelor of Science (BS), Computer Software Engineering
Schoolcraft College 2008 — 2010
Associate of Science (AS), General Studies
Stearns Lending (NMLS #1854) October 2013 - Present
Nationstar Mortgage Wholesale Lending October 2012 - October 2013
Wells Fargo Home Mortgage October 2005 - September 2012
Wells Fargo Commercial Capital April 2004 - October 2005
Wells Fargo Home Equity December 2001 - April 2004
Titan Systems Corporation, March 2001 - December 2001
Ford Motor Credit Company June 1997 - March 2000
Education
San Diego State University-California State University 1995 — 2000
Bachelor of Arts (B.A.), Economics
Changing Seasons Federal Credit Union 2014 - Present
The Partnership Federal Credit Union April 2010 - September 2014
Robert Half International 2009 - 2010
TwinStar Credit Union 2009 - 2009
Nuvell Financial Services 2003 - 2008
Lobel Financial 1997 - 2003
Ford Motor Credit Company 2001 - 2002
Skills
Credit, Loans, Underwriting, Portfolio Management, Sales, Loan Servicing, Banking, Customer Service, Team Building, Accounting, Finance, Management
Education
San Jose State University 1981 — 1984
BS
Rosary High School 1976 — 1981
Seton Hill University August 2013 - May 2014
Detroit Regional Chamber March 2011 - January 2012
Congressman Joe Sestak February 2008 - January 2011
Jaguar Cars Ltd July 2004 - December 2007
Ford Motor Credit Company October 2000 - March 2003
Ford Motor Company 1976 - 1995
Skills
Business Strategy, Finance, Process Improvement, Strategic Planning, Financial Analysis, Financial Reporting, Strategy, Corporate Finance, Business Relationship..., Internal Controls, Budgets, Mergers, Management, Project Planning, Banking, Automotive, Forecasting, Change Management, Business Planning, Leadership, Marketing Strategy, Negotiation, Mergers & Acquisitions, Risk Management, Strategic Financial..., Management Consulting, Program Management, Project Management, Internal Audit, Pricing, International Business, New Business Development, Team Building, Sales, Accounting, Financial Modeling, Competitive Analysis, Analysis, Portfolio Management, Business Process..., Start-ups, Business Development, Recruiting, Executive Management, Cross-functional Team..., Entrepreneurship, Managerial Finance
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1975 — 1976
MBA, Accounting and Finance
Seton Hill University 1971 — 1975
BS in Hons, Textiles and Design
Professional Automotive Services December 2007 - Present
Ford Motor Credit Company March 1979 - November 2007
Ford Motor Credit July 1997 - March 2004
Skills
Six Sigma, Organizational Structure, Process Improvement, Leadership, Risk Management, Program Management, Project Management, Coaching, Financial Analysis, Team Leadership, Call Centers, Cross-functional Team..., Business Process..., Customer Satisfaction, Strategic Planning, Business Analysis, Management, Budgets, Change Management, Customer Service, Operations Management, Team Building, Forecasting, Strategy, Credit, Analysis, Training, Banking, Business Planning, Finance, Vendor Management, Access, Credit Risk, Data Analysis, Automotive, Software Documentation, Quality Assurance, Visio, Performance Management, Business Intelligence, Project Planning, Process Engineering, Business Strategy, Credit Analysis, CRM, Portfolio Management, Financial Services, Relationship Management, Loss Mitigation, Consumer Lending
Education
Schoolcraft College 1970 — 1972
Lexus Financial Svcs February 2012 - May 2014
Lexus Financial Svcs May 2007 - February 2012
Ford Motor Credit Company August 1996 - April 2007
Education
Samford University 1992 — 1996
First Tennessee Bank August 2007 - Present
Ford Motor Credit Company May 1980 - July 2007
Education
Saint Louis University 1977 — 1979
BA, Marketing
Seton Hall Prep School July 2000 - Present
Integrated Computer Management 2000 - 2003
Ford Motor Credit Company 1998 - 2000
Bloomberg 1996 - 1998
Skills
Disaster Recovery, Enterprise Software, IT Management, Cloud Computing, Vendor Management, Windows Server
Education
Seton Hall University 1991 — 1995
Marlboro High School 1987 — 1991
Campaign Now July 2015 - Present
Rebuild Texas Construction May 2014 - July 2015
Burcham Insurance March 2007 - August 2013
Ford Motor Credit Company June 1989 - May 1992
Skills
Insurance, Strategic Planning, Customer Service, Health Insurance, New Business Development, Marketing Strategy, Process Improvement, Coaching, Sales, Microsoft Excel, Team Building, Small Business, Risk Management, Marketing, Management, Operations Management, Sales Management, Property & Casualty..., Microsoft Office, Customer Satisfaction, Public Speaking, Leadership
Education
Southern Methodist University 1995 — 1999
MLA, Masters Liberal Arts
University of Tulsa 1983 — 1989
Bachelor of Applied Science (B.A.Sc.), Finance, General
TULSA MEMORIAL HIGH SCHOOL 1981 — 1983
High School Diploma
Ricoh Americas Corporation January 2014 - Present
Ricoh Business Solutions June 2010 - January 2014
Sterling Bank February 2007 - June 2009
Ford Motor Credit Company 2003 - 2006
Ford Motor Credit Company 2003 - 2006
Ford Motor Credit Company 1996 - 2002
Skills
Credit, Cold Calling, Sales Process, Direct Sales, Customer Service, Management, Managed Print Services, Customer Satisfaction, Solution Selling, Loans, Salesforce.com, B2B, Sales Presentations, New Business Development, Team Building, Sales Management, Sales, Contract Negotiation, Document Imaging, Strategic Planning, Financial Analysis, Sales Operations, Marketing Strategy, Account Management, Forecasting, Document Management, Customer Retention, Selling, Risk Management, SaaS, Selling Skills, Operations Management, Leadership, Process Improvement, Time Management, Marketing, Underwriting, Business Development, Negotiation, Major Accounts, Credit Analysis, Professional Services, Managed Services
Education
Sam Houston State University 1990 — 1995
Social Sciences
Eisenhower 1986 — 1990
Salesforce.com Foundation August 2009 - Present
Polycom July 1999 - August 2009
Nortel Networks July 1998 - July 1999
Sun Microsystems September 1997 - July 1998
Ford Motor Credit Company June 1996 - September 1997
Skills
Sales, Leadership, Lead Generation, CRM, Salesforce.com, Cloud Computing, SaaS, Enterprise Software, Demand Generation, Strategic Planning, Business Strategy, Solution Selling, Direct Sales, Indirect Channel Sales, Go-to-market Strategy, Business Process..., Strategic Partnerships
Education
San Diego State University-California State University
Bachelor of Science, Business Administration - Management
Nissan Motor Corporation April 2015 - Present
Hyundai Motor America October 2011 - October 2014
Imperial Marketing 2008 - 2011
Citi Financial Auto 2006 - 2008
Ford Motor Credit Company December 1989 - January 1999
GMAC 1985 - 1989
Skills
Account Management, New Business Development, Forecasting, Negotiation, Customer Service, Leadership, B2B, Marketing, Automotive, Sales Management, Strategic Planning, Business Planning, Finance, Retail, Management, Sales Operations, Financial Analysis, CRM, Team Building, District Sales..., Environmental Awareness, Organics, Recycling, Orchids, Marketing Strategy, Sales, Customer Retention, Sales Process, Profit, Customer Satisfaction, Operations Management
Education
Southern NH University 1993 — 1998
Bachelor of Science (B.S.)
Southern New Hampshire University 1993 — 1998
BS
Yazaki North & Central America August 2014 - Present
Special Counsel December 2013 - August 2014
SYNCREON March 2013 - November 2013
Toyota Boshoku America July 2008 - March 2013
Ford Motor Credit Company 1997 - 2007
Ford Motor Credit Company 1994 - 1997
Ford Motor Credit Company 1993 - 1994
Ford Motor Credit Company 1990 - 1993
Skills
Negotiation, Program Management, Automotive, Process Improvement, Team Building, Strategic Planning, Cross-functional Team..., Risk Management, Team Leadership, Continuous Improvement, Customer Service, Microsoft Office, Budgets, Management, Forecasting, Project Management
Education
University of Michigan-Dearborn 1993 — 1997
Bachelor, Management/Economics/Communication
Schoolcraft College
Associate, Mathematics and Computer Science
FIS April 2015 - Present
FIS April 2013 - Present
Project Management Institute - Nashville,TN Chapter January 2012 - December 2013
Omnicell October 2011 - April 2013
Take Care Health Systems April 2011 - October 2011
FIS June 2010 - April 2011
eMids Technologies January 2009 - February 2010
Healthways October 2006 - January 2009
Ford Motor Credit Company September 1999 - October 2006
Kelly Services March 1997 - September 1999
Skills
Process Improvement, Healthcare, PMP, Six Sigma, Certified Scrum Master..., Lean Manufacturing, PMO, Program Management, Continuous Improvement, PMI, Agile Project Management, Certified Scrum..., Scrum, Strategy, CRM, Outsourcing, Cross-functional Team..., Project Management, Quality Assurance, IT Management, Leadership, Change Management, Agile Methodologies, SDLC, Project Delivery, SharePoint, Business Analysis, Management, Healthcare Information..., Requirements Gathering, Training, Software Documentation, Requirements Analysis, Team Management, Vendor Management, Business Process..., Visio, Project Portfolio..., Pre-sales, MS Project, Strategic Planning, Software Project..., Business Development, Business Intelligence, Integration
Education
Southeast Community College 1992 — 1993
AAS, Manufacturing Engineering and CAD Technology
Ford Motor Credit Company Collections Risk ManagerFord CreditMarch 2008 - October 2012
Ford Credit October 2005 - February 2008
Skills
Credit, Strategy, Credit Analysis, Financial Risk, Loans, Forecasting, Loan Origination, Risk Management, Business Process..., Consumer Lending, Six Sigma, Financial Analysis, Credit Risk, Leadership, Change Management, Finance, Process Improvement, Banking, Portfolio Management, Project Management, Program Management
Education
San Jose State University 1989 — 1994
MBA, Economics
JBS International, Inc. September 2012 - Present
SecureNet April 2012 - September 2012
OBXtek August 2011 - April 2012
Incremental Technology Consultants February 2011 - May 2011
Applied Information Sciences June 2010 - January 2011
FDIC February 2010 - May 2010
GMAC June 2009 - November 2009
BCBSM September 2008 - February 2009
Ford Motor Company September 2007 - August 2008
Ford Motor Credit Company January 2004 - September 2007
Skills
Requirements Gathering, Agile Methodologies, Business Analysis, SDLC, Scrum, Visio, Software Development
Education
Saint Petersburg State University
BS
Wells Fargo Bank August 2010 - Present
Ford Motor Credit Company August 2009 - August 2010
Ford Motor Credit Company August 2008 - August 2009
Ford Motor Credit June 2007 - September 2008
Ford Motor Credit Company September 2005 - June 2007
Ford Motor Credit Company 2006 - 2007
Ford Motor Credit Company September 2004 - August 2005
Ford Motor Credit Company February 2003 - September 2004
Ford Motor Credit Company October 2000 - February 2003
Ford Motor Credit Company 1997 - 2000
Skills
Portfolio Management, Risk Management, Credit, Process Improvement, Loans, Financial Analysis, Financial Risk, Strategy, Finance, Analysis, Management, Financial Services, Leadership, Operations Management, Relationship Management, Six Sigma, Training
Education
Sam Houston State University 1993 — 1997
BBA, Business
Ford Motor Credit Company May 1985 - Present
Skills
Finance, Consumer Lending, Financial Statement..., Financial Risk, Customer Satisfaction, Financial Services, Training, Commercial Lending
Education
Southeast Missouri State University 1981 — 1985
B.A., Business Administration
Lend Lease March 2007 - Present
Wachovia Dealer Services January 2005 - December 2006
AmeriCredit October 1998 - August 2004
Ford Motor Credit Company June 1988 - August 1998
Skills
Risk Management, Loans, Credit Risk, Financial Analysis, Financial Modeling, Management, Financial Reporting, Managerial Finance, Forecasting, Cash Flow, Due Diligence
Education
University of Illinois at Urbana-Champaign 1986 — 1988
MBA, Finance
Southern Illinois University, Carbondale 1979 — 1983
BS, Administrative Sciences
BECU February 2015 - Present
Group Health Cooperative April 2012 - June 2014
DaVita June 2009 - August 2010
WaMu September 2004 - January 2009
Washington Mutual April 2003 - August 2004
Bank of America March 2002 - March 2003
Ford Motor Credit Company January 1986 - July 2001
Skills
Business Analysis, Finance, Six Sigma, Business Process..., Financial Analysis, Product Management, Management, Strategy, Analytics, Project Management, Operations Management
Education
Seattle Pacific University - School of Business and Economics 1993 — 1999
MBA
University of Washington
Bachelor of Science
Ford Motor Credit Company January 2014 - Present
Ford Motor Credit Company September 2012 - December 2013
Ford Motor Credit Company April 2009 - November 2012
Ford Motor Credit Company May 2008 - March 2009
Ford Motor Credit Company January 2006 - April 2008
Ford Motor Credit Company September 2003 - January 2006
Ford Motor Credit Company January 2002 - August 2003
Ford Motor Credit Company April 2000 - January 2002
Ford Motor Credit Company 1998 - 2000
Ford Motor Credit Company March 1991 - December 1997
Skills
Process Improvement, Application Development, Budgeting, Problem Solving, Cross-functional Team..., Procurement, Team Management, Process Engineering, Budgets, Vendor Management, Software Development, Requirements Analysis, MS Project, Change Management, Six Sigma, Management, Forecasting, Program Management, Risk Management, Project Portfolio..., Integration, Project Planning, Project Management, Visio, Quality Assurance, Testing, Leadership, Business Process..., SDLC, Training, Team Leadership, Analysis, Governance, Business Analysis, Software Project..., Software Documentation
Education
Spring Arbor University 1980 — 1984
BA
Plymouth Canton High School 1976 — 1980
HS Diploma
athenahealth February 2013 - Present
Avery Dennison January 2012 - February 2013
Progress Software February 2010 - January 2012
EMC September 2007 - February 2010
Hologic, Inc. (formerly Cytyc Corporation) 2006 - 2007
Hologic, Inc. (formerly Cytyc Corporation) 2003 - 2006
Hologic, Inc. (formerly Cytyc Corporation) 2002 - 2003
Macromedia (formerly Allaire Corporation) 2000 - 2002
Accenture 1999 - 2000
Ford Motor Credit Company 1997 - 1999
Skills
Financial Analysis, Forecasting, Financial Modeling, Sarbanes-Oxley Act, Finance, Budgets, Strategic Planning, Business Strategy, Business Analysis, Process Improvement, Financial Reporting, Sales Compensation, Corporate Finance, Auditing, Return on Investment, Cost Management, Financial Planning, Management
Education
Clark University - Graduate School of Management 2000 — 2004
Master of Business Administration (MBA)
Saint Anselm College 1993 — 1997
BA, Finance
Bank of the West June 2008 - Present
Wells Fargo Financial February 2002 - June 2008
Ford Motor Credit Company January 2000 - June 2002
General Electric April 1995 - December 2000
Education
San Jose State University 1983 — 1987
BA, Social Science
Chesapeake Energy July 2010 - August 2013
Jamco Consultants LLC January 2009 - June 2010
Compass Bank September 2006 - January 2009
Ford Motor Credit Company 2003 - 2006
Diffee Ford 1991 - 1996
Diffee Ford 1991 - 1996
Skills
Sales Management, Sales, Management, Leadership, Sales Process, Training, Sales Operations, Loans, Automotive, Retail, New Business Development, Customer Satisfaction, Credit, Account Management, Forecasting, Team Building, Marketing, Negotiation, Customer Service, Banking, Finance, Financial Analysis, Customer Retention, Inventory Management, Analysis, Strategic Planning, Commercial Lending, Process Improvement, Team Leadership, Business Planning, Risk Management, Budgets, Business Development, Marketing Strategy, Operations Management, Dealers, Direct Sales, Business Strategy, Selling, Project Management, Contract Negotiation
Education
Southern Nazarene University
Union Bank, N.A. November 2009 - Present
Federal Home Loan Bank of San Francisco November 2005 - October 2009
Banc of America Securities February 1999 - July 2005
Ford Motor Credit Company March 1992 - February 1999
Skills
Credit Analysis, Credit Risk, Portfolio Management, Credit, Loans, Financial Risk, Financial Reporting, Banking, Capital Markets, Financial Analysis, Risk Management, Commercial Lending, Financial Services, Financial Modeling, Management, Treasury Management, Finance
Education
Seton Hall University 1987 — 1991
BS, Finance
Capital One July 2011 - Present
Capital One Auto Finance August 2009 - October 2011
Ford Motor Credit Company January 2009 - April 2009
Ford Motor Credit Company 2007 - 2008
Ford Motor Credit Company 2006 - 2007
Ford Motor Credit Company 2005 - 2006
Ford Motor Credit Company 2001 - 2005
Education
Sam Houston State University 1992 — 1995
BS, Agricultural Business
FMCC 1997 - Present
Ford Motor Credit Company 1997 - Present
FMCC 1997 - 1999
Skills
Portfolio Management, Sales Management, Relationship Management, New Business Development, Credit, Sales Process, Credit Analysis, Loans, Account Management, Financial Analysis, Process Improvement, Risk Management, Customer Satisfaction, Business Development, Forecasting
Education
Sam Houston State University 1992 — 1997
BBA
Fiserv August 2002 - Present
Zip Delivery August 1989 - December 2014
Excel Telecommunications 2000 - 2004
VarTec Telecom February 2000 - June 2002
Matrix Resources May 1990 - June 2002
Excel Telecommunications January 1999 - January 2000
Ford Motor Credit Company January 1998 - January 1999
Skills
Entrepreneurship, Management, Transportation, Logistics, Vendor Management, Business Process..., Process Improvement, Requirements Analysis, Project Management, Leadership, Software Development, Strategic Planning, Banking, Databases, SQL, Microsoft SQL Server, Software Implementation, Business Development, Consulting
Education
Southern Methodist University - Cox School of Business 1973 — 1976
BBA, Finance
Woodrow Wilson High School 1967 — 1969
Diploma
The University of Texas at Dallas
Computer Programming
Chase December 2014 - Present
JPMorgan Chase June 2013 - December 2014
Ford Motor Credit Company December 2001 - May 2013
Team Health 1996 - 2001
abc Distributing 1993 - 1996
Skills
Sales Management, Account Management, Financial Analysis, Banking, Customer Satisfaction, Credit, Relationship Management, Help Desk Support, sales support, Credit Analysis, Negotiation, CRM, Team Leadership, Automobile, Six Sigma, Microsoft Word, Finance, Loan Origination, Microsoft Office, Commercial Lending, Analysis, PowerPoint, Automotive Aftermarket, Dealer Management, Financial Risk
Education
Saint Leo University 2004 — 2008
Bachelors, Business Admin, Minor HR
American Sr. High School 1989 — 1993
Diploma
Daimler Truck Financial July 2014 - Present
Daimler Truck Financial October 2009 - June 2014
Daimler Truck Financial October 2007 - October 2009
Ford Motor Credit Company 1985 - 1995
Skills
Process Improvement, Vehicles, Automotive, Financial Analysis, Strategic Planning, Team Building, Customer Satisfaction, Microsoft Office, Credit, New Business Development, Negotiation, Forecasting, Finance, Sales, Sales Management, Operations Management, Business Strategy, Pricing, Business Planning, Management, Competitive Analysis
Education
Saint Xavier University 1986 — 1989
MBA
Government of Canada January 2014 - Present
Government of Canada October 2012 - Present
Government of Canada August 2011 - October 2012
Government of Canada June 2010 - July 2011
Government of Canada December 2008 - May 2010
Ford Motor Credit Company April 2000 - December 2007
Skills
Financial Services, Risk Management, Leadership, Credit Analysis, Management, Business Planning, Business Strategy, Credit, Credit Risk, Customer Service, Finance, Financial Analysis, Portfolio Management, Process Improvement, Banking, Account Management
Education
Saint Mary's University 1995 — 2000
Bachelor of Commerce, Computing Science and Business Administration
Bathurst High School 1992 — 1995
Diploma
Ford Credit Canada April 2012 - Present
Ford Motor Credit Company September 2002 - July 2009
Ford Credit Canada 2000-2002 January 2000 - August 2002
PRIMUS Automotive Financial Services, 1998-2000 April 1998 - January 2000
Ford Credit Canada, 1977- 1997 May 1977 - April 1998
Skills
Customer Retention, Loans, Finance, Profit, Cross-functional Team..., Leadership, Sales Operations, Wholesale, Credit, Automotive, Sales Process, Customer Satisfaction, Business Development, Process Improvement, Sales, Sales Management, Marketing, Training, Retail, Management
Education
Ryerson University 1974 — 1977
Marketing, Business Management
Commercial Compliance, Citigroup July 2015 - Present
Operational Risk Management, Citigroup January 2011 - July 2015
Commercial Compliance and Controls, Citigroup January 2010 - January 2011
Compliance and Controls, Citigroup January 2005 - January 2009
Internal Audit, Citigroup May 2001 - May 2005
JPMorgan Chase October 1997 - March 2001
Texas Commerce Bank October 1996 - October 1997
Ford Motor Credit Company January 1994 - October 1996
Skills
Credit, Finance, Executive Management, Business Process, Risk Assessment, Auditing, Business Planning, Business Intelligence, Customer Service, Coaching, Leadership, Contract Management, Functional Requirements, Inventory Management, Process Engineering, Financial Risk, Banking
Education
Sam Houston State University 1991 — 1993
MBA, Business Administration and Management, General
University of Houston-Clear Lake 1989 — 1991
BBA, Business Administration and Management, General
All West Communications April 1999 - Present
Ford Motor Credit Company March 1989 - March 1999
Skills
Telecommunications, Collections, Call Centers, Managerial Finance, Financial Audits, Finance, Leadership
Education
Granger High School 1982 — 1985
Salt Lake Community College
Associate's Degree, Accounting and Business/Management
State of Tennessee Department of Children's Services June 2013 - Present
Internal Revenue Service January 2013 - May 2013
Strategic Link Consulting December 2010 - July 2012
Ford Motor Credit Company December 1992 - March 2010
Ford Motor Credit Company 2008 - 2009
Ford Motor Credit Company 2004 - 2006
Ford Motor Credit Company 1995 - 1996
Mercury Finance Corporation 1990 - 1992
General Finance Corporation 1985 - 1989
Skills
Call Center, Credit, Customer Satisfaction, Six Sigma, Process Improvement, Workforce Management, Operations Management, Loans, Customer Service, Consumer Lending, Business Process..., Risk Management, Team Building, Vendor Management, Coaching, Call Centers, Performance Management, Change Management, Management, Quality Assurance, Forecasting, Customer Retention, Analysis, Leadership, Training
Education
Southern Illinois University, Edwardsville 1980 — 1985
BS, Business Administration
Ford Motor Credit Company October 1992 - Present
Skills
Financial Analysis, Wholesale, Sales Management, Competitive Analysis, Forecasting, Business Planning, Automotive, Six Sigma, Risk Management, Strategic Planning, Customer Relations, Negotiation, Budgeting, Marketing Strategy, Cash Management, Market Planning, Customer Service, Coaching, New Business Development, Account Management, Portfolio Management, Business Strategy, Process Improvement, Team Building, Financial Reporting, Operations Management, Business Analysis, Customer Satisfaction, Business Development, Customer Retention, CRM, Pricing, Budgets, Sales Process, Profit, Sales
Education
Southern Oregon University 1989 — 1991
BS, Business Administration & Marketing
Walsh Agency Institute for Ethical Behavior 2006 — 2015
Master Certification, Finance and Insurance
California Department of Insurance 2006 — 2014
Licensed Broker-Agent, Property and Casualty Insurance
Planned Parenthood Southeast, Inc. April 2014 - Present
Physicians Care Clinic/Dekalb Medical November 2013 - Present
Concentra February 2003 - September 2013
Concentra September 1998 - February 2003
Crestar Bank December 1999 - October 2001
Ford Motor Credit Company September 1998 - December 1999
Concentra August 1993 - September 1998
Jamaica Broadcasting Corporation 1990 - 1993
Skills
Leadership, Healthcare, Management, Healthcare Management, Team Building, HIPAA, Performance Management, Human Resources, Managed Care, Medical Billing, Customer Service, Coaching, Public Speaking, Data Entry, Clinical Research, Strategic Planning, Health Promotion, Budgets, Workers Compensation, Healthcare Information..., EMR, Hospitals, Process Improvement, Health Education, Operations Management, Leadership Development, MS Project, Project Management
Education
Southern New Hampshire University 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Strayer University-Virginia 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Baltimore City Community College 1993 — 1995
Associate of Arts and Sciences (A.A.S.), Physical Therapy Technician/ General Studies
Ford Motor Credit Company June 2014 - Present
Ford Motor Credit Company January 2014 - June 2014
Ford Motor Credit Company January 2005 - December 2013
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2017
Master of Business Administration (MBA)
Schoolcraft College 2003 — 2006
Accounting
Université de Moncton 1994 — 1998
Bachelor's degree Econ, Economics
Dakota West Credit Union December 2013 - Present
Ford Motor Credit Company November 2008 - December 2013
Astute Commercial Financing, LLC March 2007 - November 2008
Mountain America Credit Union July 2004 - March 2007
Mountain America Credit Union November 2002 - July 2004
Mountain America Credit Union January 1998 - November 2002
Advanta Financial Corporation August 1996 - January 1998
American Express August 1995 - August 1996
Skills
Growing Revenue, Business Expansion, Auditing, Foreclosures, Mortgage Servicing, Growing Loan Portfolio, Collections, Repossessions, Bankruptcy, Member Business Lending, Commercial Mortgages, Portfolio Management, Underwriting, Mortgage Lending, Credit Cards, Loan Servicing, Commercial Lending, Loans, Credit, Financial Analysis, Credit Analysis, Banking, Management
Education
University of Utah 1994 — 1995
BS Degree, Finance
Salt Lake Community College 1991 — 1993
AAS Degree, Finance & Credit
Eli Lilly and Company June 2011 - August 2011
Ford Motor Credit Company May 2007 - June 2010
Metro Cash and Carry November 2002 - April 2007
Skills
Financial Modeling, Financial Analysis
Education
Tuck School of Business at Dartmouth 2010 — 2012
Master of Business Administration (M.B.A.)
Shanghai University 1998 — 2002
Bachelor of Economics, Accounting and Finance
Advocare January 2014 - Present
Ohio Investments, LLC September 2010 - Present
ZenGenius January 2010 - December 2013
National City Mortgage September 2004 - January 2010
Ford Motor Credit Company November 1986 - September 2004
Skills
Event Planning, Customer Service, Microsoft Office, Retail, PowerPoint, Strategic Planning, Microsoft Excel, Marketing, Sales, Inventory Management, Visual Merchandising, Operations Management, Human Resources, Real Estate Negotiating, Real Estate Investor, Sales Management, Real Estate Financing, Real Estate Transactions, Credit, Vendor Management, Underwriting, Microsoft Word, Merchandising, Project Management, Outlook, Risk Management, Leadership, Customer Satisfaction, Business Planning, Forecasting, Account Management, Training
Education
Sinclair Community College 2009 — 2013
Human Resource Management Certification, Business Management
Kaiser Permanente January 2010 - Present
Kaiser Permanente May 2008 - February 2010
Kaiser Permanente November 2004 - December 2009
Kaiser Permanente November 2004 - February 2007
Ford Motor Credit Company December 2002 - November 2004
Ford Motor Credit Company January 2002 - December 2002
Ford Motor Credit Company February 1996 - January 2002
Skills
Healthcare Information..., Product Development, Product Management, Cross-functional Team..., Agile Methodologies, Process Improvement
Education
San Francisco State University 1990 — 1995
Bachelor of Science in Business Administration, Business Organization and Management
Eli Lilly and Company June 2011 - August 2011
Ford Motor Credit Company May 2007 - June 2010
Metro Cash and Carry November 2002 - April 2007
Education
The Tuck School of Business at Dartmouth 2010 — 2012
Shanghai University 1998 — 2002
Bachelor of Economics, Accounting and Finance
Ford Motor Credit Company January 2002 - Present
Ford Motor Credit Company April 2000 - January 2002
Ford Motor Credit Company April 1998 - April 2000
Ford Motor Credit Company March 1997 - April 1998
Ford Motor Credit Company November 1994 - March 1997
Skills
Business Development, Customer Service, Relationship Management, New Business Development, Sales, CRM, Credit, Account Management, Portfolio Management, Selling, Sales Process, Management, Risk Management, Customer Retention, Sales Management
Education
Southern New Hampshire University 1990 — 1994
Bachelor's degree, Business Administration and Management, General
United States Marine Corps November 2009 - Present
Paragon May 2007 - November 2007
US Navy January 2002 - February 2007
Ford Motor Credit Company July 1996 - January 2002
Skills
Data Analysis, Customer Relations, Inventory Management, Access, Administrative..., Customer Service, Databases, Management, Microsoft Word, PowerPoint
Education
Boston University 2012 — 2014
MS, Project Management
Western Governors University 2007 — 2011
BS, Business, IT Management
Saint Leo University 2002 — 2007
AA, Liberal Arts
Inn & Spa At Loretto January 2013 - Present
Wynn Resorts February 2007 - May 2011
Tower Suites at Wynn Las Vegas February 2007 - April 2011
Wynn Las Vegas 2007 - 2011
Venetian Resort Hotel and Casino May 2003 - September 2005
Ford Motor Credit Company September 2001 - May 2003
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Micros, Resorts, Hotel Management, Food & Beverage, Front Office, Revenue Analysis, Casino, Customer Service
Education
University of Phoenix 2008 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration
Santa Fe Community College
Associate Degree, Business Administration
University of Phoenix
Bachelors Degree, Business Administration
AT&T January 2000 - Present
MediaOne Services May 1998 - November 2000
Ford Motor Credit Company February 1985 - October 1999
Skills
Wireless, Customer Retention, Direct Sales, Customer Experience, VoIP, Account Management, Managed Services, Sales Operations, Retail Sales, Sales, Salesforce.com, Sales Process, Optical Fiber, Ethernet
Education
Siena Heights University 2002 — 2006
Bachelor Of Science, Public Administration
DeVry Institute Of Technology
Computer Science
Specs Howard School of Media Arts
Certificate, Video Production, A
The Coca-Cola Company March 2013 - Present
Asset Acceptance January 2011 - July 2012
Humana July 2010 - December 2010
Ford Motor Credit Company January 2002 - March 2010
Skills
Business Development, Staff Development, Bookkeeping, Budget, Team Building, Business Planning, Business Intelligence, Business Process..., Leadership, Loss Prevention, Quality Auditing, PowerPoint, Microsoft Office
Education
Saint Leo University 2009 — 2015
Ford Motor credit Company Customer service, ,collections,reposessionsCustomer Service RepCapital OneMarch 2009 - October 2010
Skills
Customer Service
Education
Santa Monica College 1968 — 1969
24 credit hrs, International Business
Booker T Washington 1965 — 1968
High School Grad
Ford Motor Credit Company August 2002 - Present
Skills
Outlook, Microsoft Excel, Microsoft Office, Team Building, Process Improvement, Six Sigma, Microsoft Word, Customer Service, Strategic Planning, Customer Satisfaction, Project Management, Public Speaking, PowerPoint, Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's degree, Computer Science
Sunrun February 2014 - Present
Mainstream Energy September 2012 - January 2014
Ford Motor Credit Company August 2007 - March 2011
Ford Motor Credit Company October 2004 - August 2007
Skills
Credit Analysis, Collections, Account Reconciliation, Negotiation, Credit, Finance, Credit Risk, Financial Analysis, Risk Management, Analysis, Process Improvement, Business Analysis, Financial Risk, Accounting, Managerial Finance, Management
Education
San Jose State University 2000 — 2001
Computer Science
Resurgent Capital Services January 2003 - Present
Ford Motor Credit Company 2000 - 2002
Education
Southern Wesleyan University 2000 — 2002
Bachelor of Science (BS), Business Administration
Ford Motor Credit Company June 1995 - August 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Schoolcraft College
Certificate, Medical Insurance Coding Specialist/Coder
Schoolcraft College
Certificate, Phlebotomy Technician/Phlebotomist