Friendly's Ice Cream, LLC
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Headquarters: Wilbraham, Massachusetts, United States Founded: 1935, Springfield, Massachusetts, United States CEO: John M. Maguire (18 Apr 2012–) Subsidiaries: Johnny Rockets, Parent organizations: Dean Foods (dairy products), Sun Capital Partners (restaurants) Founders: Curtis Blake, S. Prestley Blake
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Friendly's Ice Cream, LLC Employees
The Edinburg Center September 2015 - Present
Uber April 2015 - Present
Days Inn September 2014 - April 2015
Bruley Management Solutions January 2012 - October 2014
Publick House Historic Inn & Restaurant March 2014 - September 2014
Massachusetts Health Connector November 2011 - March 2014
RCRQ December 2010 - December 2013
Friendly's Ice Cream, LLC September 2011 - December 2012
Super 8 April 2008 - June 2011
Dunkin Donuts July 2006 - October 2010
Skills
Hotel Management, Management, Customer Service, Leadership, Sales, Food & Beverage, Customer Satisfaction, Time Management, Budgets, Public Speaking, Human Resources, Food Safety, Internal Audit, Coaching, Advertising, Traditional Labor Law, Inventory, Hiring Employees, Consulting, Accurate Data Entry, Microsoft Office, Microsoft Excel, Communication, Restaurant Management, Mental Health, Mental Health Counseling, Interpersonal Skill, Data Entry, Telephone Skills, Restaurants, Inventory Management, Cashiering, Cash Handling Experience, Cash Register, Hospitality, Phone Etiquette, Analysis, Training, Teamwork, Hiring, Social Networking, Clerical Work, Critical Thinking, Recruiting, Appointment Scheduling, Employee Training, Office Management, Filing, Outlook, Hotel Contract...
Education
University Of Massachusetts 2014 — 2018
Bachelor of Arts (BA), Business Leadership & Development
Quinsigamond Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Liberal Arts - Credits Transferred to UMass, 3.8
Pioneer College Caterers, Inc June 2007 - Present
Nine Grill May 2006 - May 2007
Case Subway's May 2001 - May 2006
Pioneer College Caterers, Inc May 1995 - May 2000
Friendly's Ice Cream, LLC June 1994 - May 1995
Ramada Hotel June 1992 - June 1994
Skills
Menu Development, Restaurants, Food Service, Food, Cooking, Banquets, Recipes, Budgets, Management, Training, Catering, Hospitality
Education
Rochester Institute of Technology 1987 — 1991
Bachelor of Science (B.S.), Hospitality Management / Food Management
Madison County Public Library October 2011 - Present
Yum Yum Photography Berea Kentucky October 2010 - Present
Tuckers Turkey Farm October 2006 - Present
North Shore P.R.N. 1997 - 1999
Friendly's Ice Cream, LLC April 1994 - January 1997
Beverly Hospital June 1991 - October 1994
Skills
Social Media, Teaching, Research, Community Outreach, Sustainability, Customer Service
Education
Quinnipiac University 1992 — 1994
TWC Group January 2011 - Present
Friendly's Ice Cream, LLC May 1999 - January 2011
Skills
Contract Negotiation, IP, Process Improvement, Mergers & Acquisitions, Vendor Management, Microsoft Excel, Outlook, VoIP, Wireless, Strategic Planning
Education
State University of New York College at Brockport 2013 — 2015
International Law and Legal Studies
Schenectady County Community College 2010 — 2013
Associate of Science (A.S.), Law
Macy's November 2014 - Present
Friendly's Ice Cream, LLC June 2014 - Present
North East Affiliate of College and University Residence Halls (NEACURH) May 2014 - Present
Massachusetts College of Liberal Arts August 2013 - August 2014
Friendly's Ice Cream, LLC July 2013 - November 2013
Aeropostale March 2012 - September 2013
Centerplate November 2011 - March 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Retail, Facebook, Time Management, Sales, Merchandising
Education
Massachusetts College of Liberal Arts 2012 — 2016
Bachelor of Philosophy, Bachelor of Political Science and Public Policy, Political Science and Public Policy and Philosophy Concentrating on Law, Ethics, and Society, Sophmore
North Florida Regional Medical Center February 2014 - Present
Q Sciences August 2013 - Present
Nordstrom July 2013 - November 2013
Aventura Hospital & Medical Center March 2011 - June 2013
Fort Lauderdale Hospital August 2010 - May 2011
Black & Lenet October 2006 - December 2010
Gap Inc./Banana Republic November 2003 - January 2009
Lord & Taylor May 1999 - May 2003
Jeffrey New York May 2002 - November 2002
Friendly's Ice Cream, LLC November 1989 - March 1999
Skills
Strategic Planning, Budgets, Leadership Development, Sales Motivation, Business Analysis, Future Trends, Employee Engagement, Employee Relations, Hiring Employees, Employee Training, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Merchandising, Visual Merchandising, Public Speaking, Team Building, Training, Event Planning, Retail, Social Networking, Customer Satisfaction, Coaching, Marketing, Recruiting, Sales, Inventory Management, Leadership, Team Leadership, Social Media, Sales Management, Event Management
Education
Miami Dade College 2008 — 2010
Associate of Science (AS), Registered Nursing/Registered Nurse
State University of New York College at Oneonta 1993 — 1995
Bachelor of Science (BS), Business Economics
Friendly's Ice Cream, LLC July 2013 - Present
Bolton Police Department January 2013 - May 2013
Hampden County Sheriff's Department June 2012 - August 2012
appelton corporation May 2011 - August 2011
Parks and recreations June 2010 - August 2010
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Research, Public Speaking, Teamwork, Cpr Certified, Photoshop, Data Entry, Time Management, Windows, Outlook, Leadership
Education
Nichols College 2010 — 2014
Nichols College 2010 — 2014
Criminal Justice and Corrections, Sophomore
Northfield Mount Hermon 2006 — 2010
Rochester Athletic Club (RAC) for Women November 2014 - Present
Buffalo Wild Wings November 2013 - Present
Boardroom Development Partners 2014 - January 2015
Friendly's Ice Cream, LLC March 2012 - November 2013
Great Northern Pizza Kitchen October 2010 - March 2012
Tim Hortons July 2010 - October 2010
Skills
Time Management, Marketing, Social Media, Social Media Marketing, Graphic Design, Logo Design, Zumba Instruction, Fitness Instruction, Fitness, Marketing Communications, Online Marketing, Management
Education
Rochester Institute of Technology 2009 — 2015
Bachelor of Business Administration (BBA), Marketing
Pittsford Mendon High School 2005 — 2009
High School Diploma
Abercrombie & Fitch August 2014 - Present
Cumulus Media May 2013 - March 2015
WFMZ-TV May 2014 - August 2014
Friendly's Ice Cream, LLC August 2011 - August 2014
WRSU-FM Rutgers Radio 2012 - 2014
Skills
Social Media Marketing, Social Media, Social Networking, Public Speaking, Public Relations, Digital Media, Microsoft Office, Facebook, Radio, Microsoft Excel
Education
Rutgers, The State University of New Jersey-New Brunswick 2012 — 2014
Journalism & Media Studies, Journalism and Media Studies
Raritan Valley Community College 2010 — 2012
Communication and Media Studies
New England Belle April 2014 - Present
Kiel James Patrick March 2014 - Present
J.Crew August 2014 - January 2015
Dunkin Donuts June 2013 - April 2014
Friendly's Ice Cream, LLC February 2013 - June 2013
Bob's Stores August 2011 - July 2012
Skills
Fashion Blogging, Customer Service, Fashion Writing, Management, Communication, Cashiering, Social Networking, Time Management, Microsoft Word, Styling, Teamwork, Microsoft Office, Facebook, Microsoft Excel, Social Media, Leadership, PowerPoint, Event Planning, Volunteering, Public Speaking, Cash Register, Research, Data Entry, Telephone Skills
Education
Rhode Island College 2013 — 2017
Seekonk High School 2011 — 2013
High School Diploma
Barrington High School 2009 — 2011
Walt Disney World February 2014 - Present
Friendly's Ice Cream, LLC July 2013 - Present
AdCare Hospital March 2013 - July 2013
Wicked Good Cookies October 2012 - February 2013
Skills
Communication, Fundraising, Hospitality Industry, Customer Service, Restaurants, Food & Beverage, Waiting, Guest Recovery, Cleaning, Microsoft Office
Education
Quinsigamond Community College 2012 — 2014
Associate Degree; Associate's degree, General Studies
Wachusett Regional High School 2008 — 2012
High School Diploma
Friendly Ice Cream Corporation 2010 - 2014
Friendly's Ice Cream, LLC 1998 - 2010
Friendly's Ice Cream, LLC 1993 - 1998
Friendly's Ice Cream, LLC 1985 - 1992
Friendly's Ice Cream, LLC 1980 - 1985
Skills
Analysis, Management, Training, Restaurant Management, Restaurants, Menu Development, Food, Customer Service, Marketing, Profit, Sales, P&L, Inventory Management, Food Safety, Food & Beverage, Strategic Planning, Hiring
Education
Penn State University
Bachelor's Degree, Spanish Linguistics, with a minor in Nutrition
Reebok October 2014 - Present
Reebok July 2013 - December 2013
Friendly's Ice Cream, LLC October 2009 - August 2012
Pizza Hut November 2007 - October 2009
Skills
Microsoft Office, Go-to-market Strategy, Scheduling Management, Leadership Development, Customer Service, Inventory Control, Team Leadership, Public Speaking, Sales Management, Meeting Scheduling, Forecasting, Local Store Marketing, Social Media, Labor Control, PowerPoint, Marketing Strategy, Marketing, Retail, Event Planning, Microsoft Excel, Social Networking, Management, Leadership, Marketing Communications
Education
Northeastern University 2012 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies
Friendly's Ice Cream, LLC January 2007 - Present
The Walt Disney Company January 2006 - August 2006
Skills
Microsoft Office, Adobe Creative Suite, Mac OS, PC, Spanish-speaking, Customer Service, Employee Training
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Arts, Graphic Design and Media Arts
Northern Essex Community College 2004 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Target November 2013 - Present
Subway, Richfield Restaurant Group March 2013 - October 2013
Friendly's Ice Cream, LLC December 2012 - March 2013
RAB com, inc September 2012 - December 2012
On Tap Grill and Bar May 2006 - August 2012
On Tap Grill and Bar May 2006 - June 2011
On Tap Grill and Bar December 1999 - May 2006
On Tap Grill and Bar May 1999 - January 2006
Imperial Sports February 1996 - March 1999
Red Lobster May 1994 - February 1996
Skills
Customer Service, Restaurant Management, PowerPoint, Inventory Management, Restaurants, Microsoft Word, Sales, Retail, Food & Beverage, Time Management, Inventory Control, Process Scheduler, Training, Cashiering, Hiring, Employee Training, Merchandising, Store Management, Food
Education
National Institute of Technology
McDowell High School 1981 — 1985
McDowell High School
Graduated, 19856
Teresa's Italian Eatery August 2014 - Present
Salem State University September 2014 - April 2015
Century House Restaurant May 2012 - August 2014
Friendly's Ice Cream, LLC February 2012 - May 2012
Erickson Living July 2009 - February 2012
Skills
Customer Service, Critical Thinking, Microsoft Word, Research, Microsoft Excel, Statistical Data..., Writing, Microsoft PowerPoint, Customer Engagement, Electric Guitar, Songwriting, Rock Music
Education
Salem State University 2012 — 2016
Bachelor of Science (B.S.), Business Administration, Operations and Decision Sciences
Salem State University 2012 — 2016
Bachelor of Arts (B.A.), Philosophy
Peabody Veterans Memorial High School 2007 — 2011
High School, GPA: 3.71
CVS Health July 2015 - Present
Target July 2015 - Present
Friendly's Ice Cream, LLC April 2010 - March 2011
Skills
Architectural Design, Revit, Photoshop, SketchUp, Architectural Drawings, Model Building, Photography, Hand Drafting, Microsoft Office, iMovie, AutoCAD, Sustainable Architecture, Social Media, Public Speaking, High Stress Environment
Education
Roger Williams University 2012 — 2016
Bachelor of Architecture (B.Arch.), Architecture
Portsmouth High School 2008 — 2012
High School Diploma
Insulet Corporation July 2015 - Present
Snell Library September 2014 - Present
D&S Manufacturing April 2014 - August 2014
Friendly's Ice Cream, LLC June 2012 - June 2013
Skills
PowerPoint, Microsoft Excel, Microsoft Word, AutoCAD, Solidworks, Manual Lathe, CAD, Matlab
Education
Northeastern University 2013 — 2018
Bachelor's Degree, Mechanical Engineering and Physics
Rensselaer Polytechnic Institute August 2015 - Present
Rensselaer Polytechnic Institute January 2015 - Present
Rensselaer Polytechnic Institute September 2014 - Present
Rensselaer Polytechnic Institute August 2014 - Present
Rensselaer Polytechnic Institute August 2014 - May 2015
Rensselaer Polytechnic Institute August 2014 - December 2014
Rensselaer Polytechnic Institute July 2014 - July 2014
Rensselaer Polytechnic Institute October 2013 - May 2014
Friendly's Ice Cream, LLC June 2012 - June 2013
Skills
Tutoring, Team Facilitation, Calculus, Public Speaking, Microsoft Office, Microsoft Excel, Mathematics, Ceramic Sculpture, Photography, Organization, Mentoring, Student Affairs, Microsoft Word, Teamwork, Guided Tours
Education
Rensselaer Polytechnic Institute 2013 — 2017
Bachelor’s Degree, Mathematics, Marketing, Economics
Division Avenue High School 2009 — 2013
Advanced Regents Diploma
Kansas State University February 2015 - Present
Canton Public Library September 2013 - January 2015
Naugatuck Valley Community College August 2012 - January 2015
Wolcott Public Library January 2010 - September 2013
St. Mary's Hospital Medical Center March 2012 - August 2012
University of Connecticut January 2010 - May 2011
Holiday Inn February 2009 - August 2009
Friendly's Ice Cream, LLC August 2006 - February 2009
Skills
Research, Customer Service, Writing, Editing, Microsoft Office, WordPress, Library Management, Management, Library Instruction, Photography, Photoshop, Cataloging, Collection Development, Library Science, English Composition, Writing Instruction, Young Adult Literature
Education
Simmons College 2011 — 2014
Master's Degree, Library and Information Science
The University of Connecticut 2006 — 2011
Bachelor's degree, English Language and Literature, General
Redners October 2011 - Present
Friendly's Ice Cream, LLC March 2009 - October 2011
Skills
Photoshop, InDesign, Illustrator, Adobe Creative Suite, Modeling, Creative Writing, Customer Service, Customer Satisfaction, Flash Animation, Digital Photography, Sales, Text Editing, Acting, Script-writing, Script Editing, Directing
Education
Northampton Community College
Radio Shack February 2014 - Present
Giant Food September 2013 - February 2014
Friendly's Ice Cream, LLC August 2013 - September 2013
Salisbury University April 2012 - May 2013
Salisbury University September 2011 - May 2013
Ruby Tuesday February 2010 - June 2011
Self-Employed 2009 - 2010
Skills
Sales, Microsoft Office, Teamwork, Friendly Personality, People-oriented, History, American History, Event Planning, Acting, Creative Writing, Writing, Electric Guitar, Rhythm Guitar, Singing, Research, Historical Research, Music History, Microsoft Excel, Microsoft Word, Military History, Teaching, Teacher Training, Comedy, Improvisational Comedy, Sketch Comedy, Radio Host, Hosting, Hosting Events, Diligent, Broadcast Television, Broadway, Exceptional People..., Exceptional organization, Exceptional mentor &..., Enthusiasm to learn, Reading, Performing Arts, Performing, Boy Scouts, Experience Working with..., Fun, Leadership, Team Leadership, Situational Leadership, Public Speaking, Impromptu Speaking, Flexibility, Dedicated Professional, Dedication to work, Highly Dedicated
Education
Salisbury University 2011 — 2013
Bachelor of Arts (BA), History
The Community College of Baltimore County 2008 — 2011
Associate of Arts (A.A.), General Studies
Parkville High School 2005 — 2009
High School Diploma, History
Geek Squad October 2013 - Present
Friendly's Ice Cream, LLC September 2013 - June 2014
Best Buy September 2012 - October 2013
Friendly Ice Cream Corporation August 2010 - September 2013
Rochester Institute of Technology August 2009 - May 2010
Tim Hortons August 2008 - August 2009
Skills
Solidworks, C++, Microsoft Word, Public Speaking, Java, HTML, NI LabVIEW, Arduino, Microsoft Office, Customer Service, Microsoft Excel, Leadership, Team Leadership, Troubleshooting, PowerPoint, Computer Hardware, Management, Windows 7, Windows 8, Mac OSX, Java Script
Education
Monroe Community College 2010 — 2011
Engineering Science, Mathematics, Computer Information Systems
Rochester Institute of Technology 2009 — 2010
Electrical Engineering
nTelos Inc. May 2012 - Present
nTelos Wireless May 2012 - Present
Friendly's Ice Cream, LLC January 2010 - June 2012
Darden December 2007 - January 2012
Skills
Sales Operations, Sales, Customer Service, Customer Satisfaction, Management, Inventory Management, New Hire Orientations, Training, Sales Management, Restaurant Management, Wireless, Wireless Networking, Meeting Planning, Customer Experience, Retail, Leadership, Account Management, Time Management, Employee Training
Education
Penn Foster 2013 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services, GPA 3.89
Matoaca High School 2004 — 2008
High School Diploma
Carahsoft Technology Corp. June 2015 - Present
theSkimm January 2015 - Present
Penn State Global Ambassadors August 2014 - May 2015
PSU Know How August 2014 - May 2015
Valley Magazine August 2013 - January 2015
American Red Cross September 2014 - December 2014
Mclanahan's Penn State Room and Student Store January 2013 - December 2014
Penn State University May 2014 - August 2014
New York and Company May 2012 - January 2014
Friendly's Ice Cream, LLC December 2010 - June 2011
Skills
Social Media, Facebook, Public Relations, Event Planning, Press Releases, Social Networking, Social Media Marketing, Media Relations, Event Management, PowerPoint, Blogging, Microsoft Office, Public Speaking, Marketing, Strategic Communications, Editing, Customer Service, Advertising, Microsoft Word, Leadership, Management, Time Management
Education
Penn State University 2011 — 2015
Bachelor of Arts (BA), Media Studies-International Communications Option
Emmaus High School 2007 — 2011
High School Diploma
Gift of Life Donor Program May 2013 - Present
Gift of Life Donor Program July 2010 - May 2013
Penn State University October 2007 - May 2010
White Rose Surgical Associates May 2009 - August 2009
Friendly's Ice Cream, LLC June 2004 - August 2009
Skills
Healthcare, PowerPoint, Nonprofits, Time Management, Leadership, Training, Data Entry, Hospitals, Transplant, Kidney Transplant, EMR, Team Building, Medical Terminology
Education
Penn State University 2006 — 2010
Bachelor's Degree, Biobehavioral Health
Spring Grove Senior High School 2002 — 2006
High School
Henrico County Public Schools July 2014 - Present
Henrico County Public Library: Glen Allen Branch May 2013 - July 2014
Henrico County Public Library: Twin Hickory Area Library August 2011 - July 2014
Friendly's Ice Cream, LLC July 2008 - July 2014
Skills
Library, Library Reference, Reader's Advisory, Research, sirsi, Customer Service, Data Entry, Microsoft Office, Acquisitions, Cataloging, MARC21, AACR2, PowerPoint, Microsoft Word, Information Literacy, Basic HTML, Java, Libraries, Social Networking, Social Media, Facebook, Twitter
Education
San Jose State University 2010 — 2011
Master of Library & Information Science (MLIS), Library and Information Science
Virginia Commonwealth University 2003 — 2005
Bachelor of Arts (B.A.), English
Federal Reserve Bank of Richmond June 2015 - Present
Friendly's Ice Cream, LLC April 2009 - Present
Skills
Microsoft Office, Leadership, Leadership Development, Problem Solving, Communicating..., Interpersonal..., Human Behavior and..., Individual differences..., Observing, analyzing &..., Data Entry, Teamwork, Event Planning, Project Management, Customer Service, Cvent, SharePoint, Outlook
Education
Radford University 2011 — 2015
Bachelor of Science, Psychology/ Minor in Communication, GPA 3.2
Jokers Bar and Bistro November 2013 - Present
Friendly's Ice Cream, LLC November 2012 - October 2013
Dunkin Donuts October 2011 - September 2012
Applebees International October 2001 - September 2011
Education
Southern New Hampshire University 2014 — 2015
Psychology
New Hampshire Institute of Art 2010 — 2010
Photography
Northeastern University 2000 — 2005
Psychology
Oklahoma State University January 2014 - Present
Oklahoma State University October 2013 - January 2014
Friendly's Ice Cream, LLC June 2012 - August 2013
Town of Greece May 2012 - August 2013
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Experience Working with..., Enjoy Working with..., Student Ministry, Ministry Leadership, Music Ministry, Youth Ministry, Public Speaking, Microsoft Office
Education
Oklahoma State University 2011 — 2016
Bachelor of Science (BS), Human Development and Family Studies, General
Monroe Community College 2012 — 2013
Associate’s Degree, Undeclared Liberal Arts
The Graduate Center, City University of New York (CUNY) January 1996 - Present
Speech and Hearing Sciences, Graduate Center, CUNY September 1987 - January 1996
Friendly's Ice Cream, LLC June 1977 - June 1984
Skills
Visual Basic for..., Electronics
Education
DeVry Technical School 1985 — 1986
Associate's degree, Electronic Technician
Montclair State University 1980 — 1983
Bachelor's degree, Environmental Science
Paychex April 2014 - Present
Paychex January 2013 - April 2014
Friendly's Ice Cream, LLC 2011 - 2012
Skills
Human Resources, Cold Calling, Customer Service, Sales, Time Management, Leadership, Customer Satisfaction, Employee Relations, Outlook, Microsoft Excel, Data Entry, Teamwork, Telephone Skills, Salesforce.com, Onboarding, Employee Benefits, HRIS
Education
Roberts Wesleyan College 2013 — 2015
Bachelor's degree, Organizational Management
Monroe Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
DynaFire November 2013 - Present
Currie, Peak, and Frazier, Inc. October 2012 - October 2013
Townhouse Restaurant March 2012 - October 2012
PHH Mortgage October 2011 - February 2012
Friendly's Ice Cream, LLC January 2007 - November 2011
Skills
Customer Service, Time Management, Sales, Microsoft Excel, Telephone Skills, Microsoft Office, Microsoft Word, Data Entry, Windows, Accounts Receivable, Outlook, PowerPoint, Training, Leadership, Teamwork, Inventory Management, Hospitality, Invoicing, Office Administration, Customer Experience, Facebook, Inventory Control, Account Management
Education
Stockton University 2007 — 2011
Bachelor, Business Management
Nova Southeastern University
MBA in Finance
Norm's Restaurant August 2013 - Present
LAZ Parking August 2012 - Present
Cafe Tu Tu Tango September 2011 - August 2012
Grand Moon Restaurant September 2010 - September 2011
Primo Hoa May 2010 - September 2011
Red Robin May 2009 - May 2010
Friendly's Ice Cream, LLC October 2007 - May 2009
Harte-Hanks, Inc. September 2005 - October 2007
Skills
Sales, Customer Service, Client Development, Customer Satisfaction, Customer Management, Food Service, Customer Experience, Microsoft Office, Manage Client..., Public Speaking, Stand-up Comedy, Promotions
Education
Richard Stockton College of New Jersey 2008 — 2010
Bachelor of Arts (B.A.), History
Gloucester County College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Hilton Garden Inn Albany Medical Center August 2007 - Present
Riveredge Resort Hotel 2007 - 2007
Holiday Inn Schenectady 2004 - 2007
Crowne Plaza® Hotels & Resorts 2000 - 2004
The Williams Inn 1999 - 2000
Friendly's Ice Cream, LLC 1998 - 1999
Omni Hotel 1996 - 1998
Embassy Suites 1995 - 1996
Holiday Inn Turf on Wolf Rd. 1985 - 1995
Skills
Hotels, Hospitality Industry, Food & Beverage, Hospitality, Hospitality Management, Team Building, Customer Service, Hotel Management, Wine, OnQ, Revenue Analysis, Food, Convention Services, Event Management, Resorts, Yield Management, Banquets, Restaurants, Rooms Division, Leadership, Pre-opening, Catering, Time Management, Property Management..., Opening Hotels, Front Office, Guest Service Management, Lodging, Micros, Hotel Booking, Tourism, Fine Dining, Restaurant Management, Meeting Planning, Banquet Operations, Menu Development, Pre-opening experience, Opera, Guest Recovery, Menu Costing, Rooms Division..., Hotel Administration
Education
Purdue University 2006 — 2006
Continuing Education, Holiday Inn Leadership Program
Niagara University 1980 — 1984
Bachelor of Science (BS), Hospitality Administration/Management
Notre Dame High School 1977 — 1980
Diploma, Honors/Regents High School/Secondary Diploma Program
National Life Group May 2015 - Present
National Life Group May 2015 - Present
National Life Group November 2014 - May 2015
Shaw's Supermarkets January 2012 - November 2014
Friendly's Ice Cream, LLC June 2009 - December 2011
Rice Memorial High School June 2008 - July 2010
Skills
Writing, Creative Writing, Accounting, Mathematics, Microsoft Excel, Microsoft Office, Business, Project Management, Business Modeling, Customer Service, Microsoft Word, Research
Education
Saint Michael's College 2011 — 2015
Bachelor of Science (BS), Accounting and Business/Management
Rice Memorial High School 2007 — 2011
High School Diploma, Regular/General High School/Secondary Diploma Program
RIT Services - Corner Store September 2014 - Present
Seabra Supermarket May 2014 - Present
Friendly's Ice Cream, LLC May 2013 - January 2014
Camp Jori June 2012 - August 2012
McDonald's Corporation April 2012 - June 2012
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Photoshop, Digital Marketing
Education
Rochester Institute of Technology 2013 — 2017
Associate's degree, New Media Marketing, 14
Acme Markets Graphic DesignerThe Irish PubMay 2015 - Present
Atlantic City Convention Center May 2012 - Present
Townsquare Media May 2011 - August 2011
Friendly's Ice Cream, LLC April 2002 - May 2005
Skills
Advertising, Photoshop, Public Relations, Illustrator, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Communications, Concept Development, Blogging, Event Planning, Radio Promotions, Gimp, Customer Service, Social Media Marketing, Social Media, Copywriting, Facebook, Social Networking, Marketing
Education
Rowan University 2009 — 2011
Bachelor's degree, Advertising
Atlantic Cape Community College 2005 — 2008
A.S., Liberal Arts
Mainland Regional High School 2001 — 2005
Diploma, College Prep
University of Rochester December 2014 - Present
Friendly's Ice Cream, LLC July 1986 - October 2014
Friendly's Ice Cream, LLC July 1986 - October 2014
Skills
Restaurant Management, Restaurants, P&L, Multi-unit, Food Service, Food & Beverage, Franchising, Menu Development, Food, Inventory Management, Profit, Hospitality, Culinary Skills
Education
Rochester Institute of Technology 1999 — 2001
Master of Business Administration (MBA), Finance, General
State University of New York College at Oswego 1982 — 1986
Bachelor's degree, Business Administration
king phillip resteraunt and hotel waitressFriendly's Ice Cream, LLCFebruary 2007 - May 2010
Friendly's Ice Cream, LLC February 2007 - May 2010
Friendly's Ice Cream, LLC February 2007 - May 2010
Friendly's Ice Cream, LLC February 2007 - May 2010
Skills
Restaurants, Food & Beverage, Food Service, Food, Hospitality, Catering, Customer Service, Menu Development, Restaurant Management, Food Safety, Banquets, Hospitality Management
Education
Penn Foster Career School 2012 — 2014
Bachelor's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Mount Wachusett Community College
Maggie McFlys September 2014 - Present
Hooters of America May 2013 - August 2014
Friendly's Ice Cream, LLC January 2012 - May 2013
Friendly's Ice Cream, LLC August 2012 - February 2013
Friendly's Ice Cream, LLC May 2008 - January 2012
Skills
Restaurant Management, Food Service, Inventory Management, Food, Restaurants, Food, Food Safety, Menu Development, Time Management, Multi-unit, Customer Service, Cooking, ServSafe, Hospitality, Inventory Control, Food Preparation, Microsoft Word, Serve Safe Certified, Data Entry, Microsoft Office, PowerPoint, Microsoft Excel, New Restaurant Openings, Labor Control, Bartending, Cash Handling Experience, Facebook, Teamwork, Event Planning, POS, Micros, Hiring, Profit, Franchising, Critical Thinking, Social Media, Training, Outlook, Retail, Social Networking, Labor Management, Sanitation, Open Table, Local Marketing, Guest Service Management, Food Quality, Employee Training, Cost Control, Recipes, Alcoholic Beverages
Education
Mount Wachusett Community College
Energy Management
State University of New York College of Environmental Sciences and Forestry
Environmental Resource and Forest Engineering
Friendly's Ice Cream, LLC May 2000 - Present
Stroudsburg, Pa October 1997 - May 2000
East Stroudsburg, Pa March 1994 - October 1997
Skills
Inventory Management, Customer Service, Sales, Food Service, Hiring, Store Management, Franchising, Marketing, Food, Menu Development, Recruiting, Restaurant Management, Customer Satisfaction, Bookkeeping, Human Resources, P&L, Restaurants, Accounts Payable, Payroll, Cooking, Guest Service Management, Schedule Control, Guest Recovery, Crisis Management
Education
Nassau Community College 1971 — 1973
Associate's degree, Computer Science
Farmingdale HS
Rutgers University BusboyRocky Hill InnMay 2015 - August 2015
Alfonso's Pizzeria & Restaurant November 2012 - August 2015
Friendly's Ice Cream, LLC April 2012 - September 2012
Shoprite December 2011 - April 2012
Skills
Social Media, Customer Service, Waiting, Cashiering, Money Management, Photoshop, Photography, Cooking, Teamwork, Leadership, Time Management, Social Networking
Education
Rutgers University-New Brunswick 2014 — 2018
Finance, General
Montgomery High School 2010 — 2014
Friendly's Ice Cream, LLC July 2011 - August 2013
Education
Ramapo College of New Jersey 2013 — 2017
Bachelor's degree, Psychology
Ramapo College of New Jersey 2013 — 2017
State Street September 2014 - Present
State Street June 2013 - September 2014
Sports Authority July 2011 - December 2013
State Street August 2011 - May 2013
Town of Brentwood January 2011 - May 2011
Friendly's Ice Cream, LLC 2009 - 2011
Norfolk Ice Arena June 2004 - August 2007
Skills
Loan Servicing, Customer Service, wall street office..., Customer Satisfaction, Customer Engagement, Fund Accounting, Asset Management, Investment Strategies, Microsoft Word, Financial Analysis, Financial Reporting, Portfolio Management, Mutual Funds, Microsoft Excel, Microsoft Office, Loans, Commercial Banking, Retail Sales, Financial Services, Finance, Managerial Finance, Research, Time Management, Communication, Bloomberg
Education
Saint Anselm College 2007 — 2011
Bachelor of Arts (BA), Business/Commerce, General
Xaverian Brother's High School 2004 — 2007
High School Diploma, General studies
Boston Children's Hospital November 2014 - Present
Camp Young Judaea June 2014 - August 2014
Boston Children's Hospital November 2013 - May 2014
Elliot Hospital September 2013 - May 2014
Visiting Nurse Association of Chittenden and Grand Isle Counties May 2012 - May 2014
Greater Manchester AID's Project March 2012 - May 2014
Middlesex Hospital May 2013 - September 2013
Friendly's Ice Cream, LLC February 2009 - August 2012
Skills
Leadership, Nursing Documentation, Critical Care, Pediatrics, Maternal-Child Health, Orthopedic, Medical/Surgical, Psychiatric Care, Cardiac Monitoring, Microsoft Technologies, Foreign Languages, Nursing, Situational Leadership, Healthcare, Hospitals, Medical-Surgical, Medication..., Public Speaking, Vital Signs
Education
Saint Anselm College 2010 — 2014
Bachelor of Science (BS)
Universidad Veritas
Essex High School 2006 — 2010
High School Diploma
JCPenney November 2014 - Present
Joy's Marketplace July 2014 - Present
Friendly's Ice Cream, LLC August 2006 - September 2013
Skills
Marketing, Social Media Marketing, Email Marketing, Social Networking, Direct Marketing, Online Marketing, Online Advertising, Direct Sales, Sales, Product Marketing, Small Business, Lead Generation, Facebook, Time Management, Customer Service, Customer Satisfaction, Inventory Management
Education
Southern New Hampshire University 2015 — 2017
Master of Business Administration (M.B.A.), internet Marketing
Rivier College 2003 — 2006
Early Childhood Education and Teaching, Master's program
Notre Dame College, Manchester, NH 1989 — 2005
Bachelor of Arts (BA), History
Maine Medical Partners Otolaryngology December 2013 - Present
Cracker Barrel October 2011 - Present
Cole Farms July 2002 - November 2010
Friendly's Ice Cream, LLC August 2001 - December 2001
Skills
Phone Etiquette, Microsoft Excel, Microsoft Word, Patient Education, Patient Support, Medical Terminology, Medical Records, Appointment Scheduling, Medical Billing, Medical History, Customer Service, Customer Satisfaction, Speciman Collection, Medication..., EKG, BLS, Infant CPR, Adult CPR, First Aid, Wilderness First Aid, Electronic Medical..., Urinalysis, Venipuncture, Vital Signs, Electronic Filing, Universal Precautions, Blood Collection, Sterilization, Bloodborne and Airborne..., Medical Assisting, Phlebotomy, Capillary Puncture, PPE, Autoclave, Springcharts, Medisoft, Injectable, Blood Pressure, Quality Patient Care, Direct Patient Care, Human Anatomy, AED, CPT, CPR Certified, Teamwork
Education
York County Community College 2013 — 2015
Behavioral Health Studies
Seacoast Career Schools-Sanford Campus 2013 — 2013
Certificate for Professional Medical Assistant, Medical/Clinical Assistant
University of Southern Maine 2002 — 2005
No degree as of yet, Undeclared
Village Northwest Unlimited October 2014 - Present
Friendly's Ice Cream, LLC May 2009 - October 2014
Seasons Hospice & Palliative Care January 2014 - July 2014
Allied Services, Skilled Nursing January 2013 - May 2013
Marywood University Music Therapy Clinic August 2011 - May 2013
Saint Joseph's Center September 2012 - December 2012
Moses Taylor Hospital January 2012 - April 2012
Fricchione Day Care Center August 2011 - December 2011
Holy Family Residence August 2010 - April 2011
Jefferson Elementary School January 2010 - April 2010
Skills
Music Therapy, Music, Developmental..., Guitar, Piano, Stress Management, Leadership, Organization, Microsoft Office, Singing, Hospice, Autism Spectrum..., Group Therapy
Education
Marywood University 2009 — 2013
Bachelor of Music, Music Therapy/Therapist
KeyImpact Sales & Systems May 2015 - Present
ShopRite Supermarkets June 2014 - August 2014
Chili's May 2013 - August 2013
Friendly's Ice Cream, LLC May 2012 - August 2012
Education
Saint Joseph's University 2012 — 2016
Bachelor’s Degree, Food Marketing and Business Intelligence
Shawnee High School 2008 — 2012
High School Diploma
ITT Technical Institute June 2015 - Present
University of Southern Maine September 2012 - May 2015
Friendly's Ice Cream, LLC November 2008 - November 2011
The Homesteader September 2007 - September 2008
Skills
Admissions, Higher Education, Student Affairs, Microsoft Excel
Education
University of Southern Maine 2012 — 2015
Bachelor’s Degree, English
Massachusetts Bay Community College
Certificate, Emergency Medical Technology/Technician
ICC, an FCB Health Company July 2015 - Present
ICC, an FCB Health Company October 2014 - July 2015
ICC, an FCB Health Company April 2013 - September 2014
Armada Health Care July 2012 - April 2013
Armada Health Care December 2010 - July 2012
Friendly's Ice Cream, LLC November 2003 - December 2010
Education
Rider University 2006 — 2010
Bachelor of Science (B.S.), Marketing Major with a Minor in Health Admin
Arthur L. Johnson High School 2002 — 2006
High School Diploma
CBS Corporation February 2015 - Present
SportsNet New York October 2014 - December 2014
Riverside Research May 2014 - August 2014
Jack Rabbit Sports September 2013 - May 2014
Structured Materials Inc June 2013 - September 2013
Friendly's Ice Cream, LLC March 2012 - June 2012
Temple Beth El September 2007 - June 2012
Skills
Accounting, Microsoft Excel, Time Management, Bookkeeping, Teamwork, Highly detail oriented, Microsoft Office, PowerPoint, Microsoft Word, Invoicing, Finance, Research, Public Speaking
Education
Pace University - Lubin School of Business 2012 — 2017
Accounting
Liberty Bay Credit Union June 2015 - Present
Sip Wine Bar and Kitchen August 2013 - Present
Dave & Buster's Inc. November 2011 - November 2013
Friendly's Ice Cream, LLC May 2004 - November 2011
Skills
Restaurants, Food Service, ServSafe, Bartending, New Restaurant Openings, Hospitality, Serve Safe Certified, Fine Dining, Labor Control, Culinary Skills, Cashiering, Customer Service, Micros, Food Preparation, Event Planning, Cooking, Phone Etiquette, Wine, PowerPoint, Microsoft Word, POS, Microsoft Office, Food Safety, Inventory Management, Microsoft Excel, Social Networking, Event Management, Telephone Skills, Sales, Cash Handling Experience, Teamwork, Sanitation, Social Media, Data Entry, Hospitality Management, Menu Development, Restaurant Management, Time Management, Customer Satisfaction, Profit, Banquets, Hospitality Industry, Hiring, Catering, Commercial Banking, Financial Accounting, Retail Banking
Education
Quincy College
Associate's degree, Accounting and Finance
Massasoit Community College 2010 — 2012
Criminal Justice/Law Enforcement Administration
Braintree High School 2006 — 2010
High School Diploma
Quinsigamond Community College February 2013 - Present
Lifeline Systems June 2008 - July 2011
Friendly's Ice Cream, LLC February 2007 - August 2008
Fallon Clinic October 2007 - April 2008
Target September 2006 - March 2007
EcoTarium August 2003 - August 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Data Entry, Staff Development, Data Analysis, Time Management, Access, Administration, Higher Education
Education
University of Massachusetts, Amherst 2015 — 2017
Bachelor of Science (BS), Juvenile Justice and Counseling
Quinsigamond Community College 2010 — 2013
Bachelor's, CJ: Criminal Justice
Quality EMS 2007 — 2007
EMT-B Certification, Emergency Care Attendant (EMT Ambulance)
Grafton Memorial Senior High School 1999 — 2003
High School Diploma
Kadena
Connecticut Stone June 2015 - Present
C2 Limited Design Associates, LLC January 2015 - Present
Buffalo Wild Wings 2013 - 2014
IHOP 2012 - 2013
Friendly's Ice Cream, LLC 2011 - 2012
The Film Group (Rave Motion Pictures/Bow Tie Cinemas) 2010 - 2011
Skills
Interior Design, Autodesk Revit, AutoCAD, Adobe Design Programs, Photoshop, In Design, Illustrator, Research, Sales, Leadership, Training, Furniture, Green Building, Renovation, Microsoft Office, InDesign, Time Management, Concept Design, Drawing, Sketching, Marketing, Microsoft Word, Adobe Creative Suite, Rendering, Customer Service, CAD/CAM, Nutritional Counseling, Fitness Instruction, Fitness Training, Revit, Written Communication, Oral Communication, Fitness Consulting, Teamwork
Education
University of Bridgeport 2012 — 2016
Interior Design, Junior
Southern Connecticut State University 2011 — 2012
Marketing
Paier College of Art Inc 2011 — 2012
Drawing
Friendly's Ice Cream, LLC April 2015 - September 2015
Skills
Music, Singing
Education
Rutgers University-New Brunswick 2015 — 2019
Paul VI High School 2011 — 2015
Brooklyn Nets June 2015 - Present
Saint Joseph's University Spring Concert Executive Board January 2015 - April 2015
Saint Joseph's Unive July 2014 - March 2015
MJ's Pizza Bar and Grill July 2013 - May 2014
Saint Joseph's University October 2013 - March 2014
Friendly's Ice Cream, LLC April 2011 - August 2012
Saint John Vianney High School November 2007 - March 2011
Skills
Microsoft Word, Event Planning, Microsoft Office, PowerPoint, Facebook, Social Media Marketing, Social Networking, Microsoft Excel, Twitter, Social Media, Public Speaking, Time Management, Customer Service, Instagram, Leadership, Teamwork, Pinterest, YouTube, Sales
Education
Saint Joseph's University 2011 — 2015
Bachelor of Science (B.S.), Sports Marketing
American Red Cross June 2015 - Present
Red Lobster Seafood Restaurant 2012 - Present
Rutgers Center of Alcohol Studies June 2015 - August 2015
Friendly's Ice Cream, LLC May 2008 - February 2012
Beneficial Bank January 2010 - August 2010
Skills
Leadership, PowerPoint, Microsoft Office, Research, Customer Service, Microsoft Word, Microsoft Excel, Public Speaking, Event Planning, Social Media, Time Management, Community Outreach, Spanish, Training, Fundraising, Teamwork, SPSS, Data Analysis, Qualitative Research, Quantitative Research, Grant Writing, Team Building, Networking
Education
Rutgers University-New Brunswick 2010 — 2015
Bachelor’s Degree, Public Health
SeaWorld Parks & Entertainment June 2015 - Present
Uber June 2015 - Present
Mercedes Lace Photography September 2010 - Present
The Center for Disability Rights April 2014 - May 2015
SnM Contracting October 2014 - February 2015
Studio 2B Inc. - Rich Brainerd 2015 - 2015
Friendly's Ice Cream, LLC March 2011 - June 2014
Kohl's Department Stores July 2012 - January 2014
Sears Portrait Photo Studio October 2010 - December 2010
Blossom View Nursing Home March 2009 - August 2010
Skills
Editing, Photoshop, Microsoft Word, Customer Service, English, Research, Microsoft Office, PowerPoint, Windows, Food Photography, Digital Photography, Food Styling, Photo Editing, Portrait Photography, Lightroom, Adobe Creative Suite, Image Editing, Photography, Studio Lighting, InDesign, Mac, Image Manipulation, Social Media
Education
Rochester Institute of Technology 2010 — 2014
Bachelor of Fine Arts (BFA) in Photographic Illustration, Advertising photography
Sodus High School 2006 — 2010
High School Diploma
Greater Nashua Mental Health Center August 2015 - Present
University of New Hampshire - Interpersonal Violence Research Lab March 2014 - August 2015
Bringing in the Bystander: The High School Curriculum January 2015 - May 2015
University of New Hampshire - Undergraduate Admissions February 2014 - May 2015
Friendly's Ice Cream, LLC July 2012 - January 2015
The TJX Companies, Inc. August 2009 - August 2012
Skills
Community Outreach, Leadership, Public Speaking, Advocacy, Community Education, Customer Service, Microsoft Office, Time Management, Social Media, Program Development, Workshop Facilitation
Education
University of New Hampshire 2013 — 2015
Bachelor’s Degree, Psychology, Women's Studies, Graduated
New Hampshire Technical Institute 2009 — 2011
Human Services
Potbelly Sandwich Works September 2015 - Present
Sarku Japan August 2012 - July 2015
HMSHost March 2012 - August 2012
Friendly's Ice Cream, LLC April 2011 - March 2012
Skills
Restaurant Management, Catering, Multi-unit, Food Safety, P, Hospitality, Inventory Management, Cooking, Micros, New Restaurant Openings, ServSafe, Labor Control, Customer Service, Hiring, Food Preparation, Serve Safe Certified, Inventory Control, Team Building, POS
Education
Nassau Community College 2000 — 2001
Restaurant Mangement
East Rockaway HS 1982 — 1986
HS Dipolma
Gift-ology November 2014 - Present
Gift-ology November 2014 - Present
World of Beer Franchising, Inc. March 2014 - Present
Dave & Buster's Inc. August 2013 - March 2014
Friendly's Ice Cream, LLC October 2010 - May 2013
McDonald's Corporation December 2006 - September 2010
Skills
Customer Service, Merchandising, Microsoft Word, Retail
Education
Onondaga Community College 2015 — 2016
Associate of Applied Science, Architecture
Onondaga Community College 2011 — 2015
Associates of Applied Science, Interior Design
Friendly's Ice Cream, LLC July 2015 - Present
Skills
Social Skills, User Friendly, Resourceful in the..., Time Management, Fashion Buying, Tech Savy, Reliability Centered..., Project Management, Events Coordination, High Availability, Discrete Mathematics, Customer Relations, Customer Satisfaction, Customer Experience, Customer Insight, Customer Service, Social Networking, Fashion, Teamwork, Loss Prevention, Sales, Retail Sales, Retail, Merchandising, Visual Merchandising, Inventory Management, Microsoft Excel, PowerPoint, Inventory Control, Cashiering, Microsoft Word, Store Operations, Apparel, Store Management, Leadership, Employee Training, Recruiting, Profit, Window Displays, Merchandise Planning, Telephone Skills, Styling, Trend Analysis
Education
Massasoit Community College 2014 — 2016
In process
Hanover High School 2010 — 2014
Diploma
Keystone Custom Homes February 2014 - Present
Assist2Sell Smart Choice Realty December 2013 - February 2014
Logan's Roadhouse May 2013 - February 2014
Friendly's Ice Cream, LLC October 2012 - May 2013
PepsiCo September 2011 - October 2012
Friendly's Ice Cream, LLC / Three Scoops Hospitality Franchise February 2008 - September 2011
Skills
Customer Satisfaction, Sales, Microsoft Word, Experienced Sales..., Positive Personality, Organization, Self-starter, Computer Proficiency, Food, Consideration, Consistency, Marketing Strategy, Budgets, Customer Service, Sales Management, Contract Negotiation, Management, Training, Residential Homes, Negotiation, Real Estate, Marketing
Education
Pennsylvania College of Technology 2004 — 2006
Culinary Arts/Baking and Pastry Arts
Shippensburg Area Senior High 1996 — 2000
Self-employed April 2007 - Present
Total Turf Experience May 2015 - July 2015
Friendly's Ice Cream, LLC June 2012 - April 2014
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Social Media, Management, Research
Education
Rowan University 2011 — 2015
Bachelor of Biomedical Science, Health and Exercise Science
Rutgers University September 2013 - Present
Calkins Media Incorporated July 2013 - January 2015
Rutgers University January 2014 - December 2014
Friendly's Ice Cream, LLC May 2012 - July 2014
Mattson's Market July 2011 - August 2011
Party City September 2009 - October 2009
Skills
Substantive Editing, Technical Editing, Tutoring, Newspaper Writing, Magazine Publishing, Graphic Design, Academic Writing, Creative Writing, Journal Publishing, Fact-checking, Research, Advertising, Journalism Interviews, Interview Skills, ESL Training
Education
Rutgers University-New Brunswick 2011 — 2015
Bachelor's Degree, English, 3.450
Friendly's Ice Cream, LLC February 2010 - Present
Skills
Customer Satisfaction, Writing, Legal Assistance, Leadership, Legal Research, Dance, Professionalism, Microsoft Office, Organization Skills, Friendly, Social Media, Project Planning
Education
Nassau Community College 2013 — 2016
Legal Assistant/Paralegal, 3.39
Theodores August 2015 - Present
Friendly's Ice Cream, LLC January 2012 - September 2015
Springfield Neurology Associates December 2013 - February 2014
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Event Planning, Access, Filing, Organization Skills, At Multitasking, Teamwork, Customer Service, Social Media, Leadership, Facebook, Social Networking
Education
Western New England University 2013 — 2017
Bachelor's Degree, Accounting and Finance, Junior
Richmond, The American International University in London 2014 — 2014
Accounting and Finance
Holyoke High School 2009 — 2013
The Hartford Steam Boiler Inspection and Insurance Company of Connecticut August 2010 - Present
Friendly's Ice Cream, LLC November 2007 - August 2010
O'Connel Plumb & MacKinnon, P.C. 2005 - 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, English, Legal Research Skills, Civil Litigation, Business Litigation, Corporate Governance, Commercial Real Estate, Lease Administration, Legal Research
Education
Northeastern University 1997 — 1997
Paralegal Certification, Paralegal
PricewaterhouseCoopers June 2015 - Present
Friendly's Ice Cream, LLC March 2009 - May 2015
Wilkin & Guttenplan, P.C. January 2015 - March 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Dreamweaver, Budgets, Research, Outlook, Accounting, Windows, Public Speaking, Customer Service, Social Media, Strategic Planning, English, Photoshop
Education
Monmouth University 2012 — 2016
Bachelor’s Degree, Accounting, 3.787
FragranceNet.com June 2012 - Present
Friendly's Ice Cream, LLC February 2010 - May 2013
Town of Babylon June 2008 - August 2010
The Children's Place October 2009 - February 2010
The Children's Place October 2008 - January 2009
Skills
Human Resources, Customer Service, Microsoft Office, Organization Skills, Time Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Management, Event Planning, ADP E-Time, ADP Payroll, E-Verify, OSHA Record Keeping, Professional Makeup..., Outlook, Typing, File Management
Education
NYIT 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brittany Beauty School 2012 — 2012
Certified Make-Up Artist, Cosmetology/Cosmetologist, General
Friendly's Ice Cream, LLC January 2015 - Present
Friendly's Ice Cream, LLC June 2013 - January 2015
Docs D&L Pool Supplies June 2011 - June 2013
RITE AID January 2008 - June 2009
Skills
Engineering, Project Management, Sales Management, Management, Chemical Engineering
Education
Rutgers University-New Brunswick 2010 — 2015
Bachelor of Science (B.S.), Chemical Engineering
Rutgers University-New Brunswick 2010 — 2015
Minor, Psychology, 3.2
Cinnaminson High School 2006 — 2010
High School, General Studies, 4.0
Pranzo Catering January 2010 - Present
Wild Birds Unlimited, Inc. March 2014 - February 2015
Friendly's Ice Cream, LLC April 2011 - January 2013
Zumiez November 2010 - February 2011
Education
Massasoit Community College 2015 — 2017
Associate's degree, Diesel Mechanics Technology/Technician
University of Massachusetts Dartmouth 2012 — 2014
Some college, Marine Biology and Biological Oceanography
Franklin High School 2008 — 2012
Best Western Premier Eden Resort & Suites May 2014 - August 2014
Friendly's Ice Cream, LLC February 2010 - March 2014
Highland Pizzeria May 2013 - August 2013
Skills
Bilingual-English/Spanis..., Cashiering, Friendly Personality, Customer-focused, Highly personable, Spanish-speaking, Phone Etiquette, Microsoft Applications, Clerical Skills, Team-oriented, Highly detail oriented, Goal Oriented, Cash Handling Experience, Computer-savvy, Money Management, Always Willing to Learn, Close Attention to...
Education
Shippensburg University of Pennsylvania 2011 — 2015
Bachelor of Science in Business Administration
EMCOR Facilities Services April 2015 - Present
USM January 2008 - April 2015
Friendly's Ice Cream, LLC October 2005 - January 2008
Skills
Team Building, Operations Management, Contract Negotiation, Contract Management, Budgets, Account Management, Customer Satisfaction, Negotiation, Strategic Planning, Leadership, Project Management, Project Planning, Facilities Management, Purchasing, Process Improvement, Team Leadership, Customer Service, Procurement, Change Management, Management, New Business Development
Education
Penn State University 2001 — 2005
HFL Corporation - Comfort Suites, Country Inn & Suites, and Sleep Inn. August 2015 - Present
GF Management - Park Inn by Radisson Harrisburg West (Carlson Companies) May 2015 - August 2015
HFL Corporation - Comfort Suites (Choice Hotels International, inc.) November 2014 - May 2015
HFL Corporation - Comfort Suites and Sleep Inn (Choice Hotels International, inc.) July 2013 - November 2014
Friendly's Ice Cream, LLC June 2012 - May 2013
Montezuma Mexican Restaurant March 2012 - August 2012
Penn State Harrisburg Aquatics Center May 2009 - February 2011
Skills
Restaurants, International Travel, Food, Cooking, Hotels, Microsoft Office, Microsoft Excel, Guest Service Management, Organizing Meetings, Organization Skills, Accounting, Financial Accounting, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Time Management, Teamwork, Hospitality, Hospitality Industry, Hospitality Management, Sales Management, Sales Operations, Sales, Microsoft Word, PowerPoint
Education
Penn State University 2011 — 2014
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management, 3.3
Capitol Bartending School 2012 — 2012
Mixology
Oregon Club October 2013 - Present
Grafton Inn September 2007 - August 2013
Panera Bread September 2006 - October 2007
Burger King Corporation March 2005 - September 2006
Friendly's Ice Cream, LLC April 2001 - March 2005
Skills
Determined to Succeed, Easy to Work With, Friendly Personality, Management, Microsoft Excel, Great communications..., Business Intelligence, Time Management, tiling, flooring, Remodeling, Cooking, Fishing, Sales, Microsoft Office, Microsoft Word, Customer Service, Restaurants
Education
Nichols College 2014 — 2016
business administration, accounting
Quinsigamond Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Becker Professional Education August 2015 - Present
Enactus November 2013 - Present
Friendly's Ice Cream, LLC October 2014 - Present
Chiampou Travis Besaw & Kershner LLP July 2015 - August 2015
Jamestown Container Corporation May 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Saint Bonaventure University 2012 — 2016
Accounting, Junior
ZEYZANI June 2015 - Present
Friendly's Ice Cream, LLC May 2015 - Present
Pacific Sunwear May 2013 - January 2015
South Jersey Sunday Hebrew School September 2010 - June 2014
Pump It Up March 2012 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Rider University 2014 — 2018
Criminal Justice, Sociology, Pre-law, Sophomore
Lenape High School 2010 — 2014
FedEx Freight April 2010 - Present
Sal's Pizza March 2009 - April 2010
Friendly's Ice Cream, LLC October 2006 - June 2009
INTEGRITY AIR INC. January 2005 - October 2006
Skills
Microsoft Office, Shortage Control, Damage Control, Industrial Safety, Dock Equipment, Cross Dock, Forklift Operator, Hazardous Material..., Shipping, Data Analysis, Document Management, Reporting & Analysis
Education
Metropolitan State College of Denver 2011 — 2014
Palm Beach State College 2006 — 2008
Associate of Arts (A.A.)
Danville Sub Shop October 2013 - June 2015
Friendly's Ice Cream, LLC 2007 - 2013
Education
Central susquehanna lpn career center 2014 — 2015
Graduate in December, Nursing
Pennsylvania College of Technology 2008 — 2012
Health sciences
Heinz Field 2014 - Present
Friendly's Ice Cream, LLC August 2011 - Present
Skills
Hospitals, Sales, Customer Service, Nuclear Medicine, Social Media, PowerPoint, Microsoft Word, Healthcare, CPR Certified, Medical Terminology, Teamwork, Clinical Research, HIPAA
Education
Robert Morris University 2012 — 2016
Nuclear Medicine, Nuclear Medical Technology/Technologist
Hollidaysburg Area High School
T-Mobile May 2015 - Present
7-Eleven June 2014 - August 2014
Friendly's Ice Cream, LLC June 2009 - July 2010
Skills
Management, Leadership, Project Management, Strategic Planning, Customer Service, Microsoft Office, Marketing, Sales, Research, Social Media, Public Speaking, Business Development, Retail, Hospitality, Customer Satisfaction, Microsoft Word, PowerPoint, Team Building, Problem Solving
Education
Morgan State University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mercy High School 2009 — 2013
Diploma
Monmouth University January 2015 - Present
Monmouth University September 2013 - May 2015
Serengetee LLC September 2014 - December 2014
Monmouth University October 2013 - February 2014
Buttonwood Park Summer Camp Program June 2010 - August 2013
Friendly's Ice Cream, LLC June 2011 - December 2012
Skills
Leadership, Time Management, Organization, Social Media, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Office, Social Networking, Event Planning, Research, Microsoft Word, Microsoft Powerpoint, Customer Service, Social Skills
Education
Monmouth University 2013 — 2018
Master of Business Administration (MBA), Marketing
Monmouth University
The Walt Disney Company March 2013 - Present
The Walt Disney Company May 2012 - March 2013
The Walt Disney Company August 2011 - May 2012
Friendly's Ice Cream, LLC March 2007 - July 2011
Skills
Microsoft Office, Communication, Serve Safe Certified, Social Media, Hospitality Management, Event Planning, Hospitality, Microsoft Word
Education
University of Central Florida 2013 — 2015
Event Management, Events
Ocean County College 2009 — 2011
Associate of Arts (A.A.)
Friendly's Ice Cream, LLC May 2015 - Present
Friendly's Ice Cream, LLC October 2014 - May 2015
Friendly's Ice Cream, LLC August 2007 - October 2014
Skills
Autodesk AutoCad, Autodesk Revit 2013, Adobe Illustrator CS6
Education
Porter and Chester Institute 2013 — 2014
Certificate, Architectural and Civil CADD Technology
Friendly's Ice Cream, LLC April 1973 - March 2014
Skills
Restaurant Management, Restaurants, Food Service, Menu Development, Food & Beverage, New Restaurant Openings, Food, P&L, Franchising, Catering, Serve Safe Certified, Culinary Skills, Hospitality, Labor Control, QSC, Quality, Service and..., Food Safey Audit, FSA
Education
Mount Wachusett Community College
Worcester State University
Produban October 2013 - Present
Friendly's Ice Cream, LLC September 2009 - October 2013
Culvers of Portage March 2006 - June 2009
Skills
Network Administration, Windows, Troubleshooting, Computer Hardware, Customer Service, Active Directory, PHP, Linux, Team Leadership, ePolicy Orchestator, Windows Server, Server Administration, Routing Protocols, Management, Employee Management, Cisco, Shell Scripting, Java, C++, MySQL, Cloud Computing, Exchange Administration, Powershell, ITIL v3 Foundations..., Lean Six Sigma, McAfee
Education
Pennsylvania College of Technology 2010 — 2014
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Level 3 Communications July 2013 - Present
Colorado Air National Guard November 2007 - November 2013
Fastenal August 2011 - February 2012
Scott's Lawn Service March 2007 - February 2008
City of Littleton February 2006 - October 2006
United States Air Force August 2001 - August 2005
Friendly's Ice Cream, LLC June 1999 - June 2001
Skills
Troubleshooting, Windows 7, Security, Windows, Computer Hardware, XP, Microsoft Office, Leadership, Customer Service, Computer Repair, Microsoft Excel, Active Directory, Security Clearance, Software Installation, Operating Systems, Router Configuration, Windows XP, Military, System Administration, Team Leadership, Databases, Program Management, Network Security, Training, Management, Problem Solving, Team Building, Time Management, Project Management, PowerPoint, Microsoft Word, Outlook, Networking
Education
ITT Technical Institute - Aurora, Colorado 2011 — 2013
Associate's degree, Network Systems Administration
Metropolitan State College of Denver 2008 — 2010
Business Management
Ramapo Communication Corp. July 2015 - Present
Ramapo Communication Corp. March 2015 - July 2015
Baron Staffing LLC January 2015 - July 2015
The Winebow Group September 2014 - February 2015
Baron Staffing LLC October 2014 - December 2014
5F Construction May 2013 - September 2013
Friendly's Ice Cream, LLC October 2012 - March 2013
5F Construction May 2012 - September 2012
The Venetian Catering June 2007 - September 2012
Skills
Management, Project Management, Scheduling, Construction, Project Planning, Manual Labor, Microsoft Office, Budgets, Contract Negotiation, Customer Service, Microsoft Excel, Contract Management, Strategic Planning, Construction Management, Laborer, Time Management, Public Speaking, Microsoft Word
Education
Rutgers University-New Brunswick 2013 — 2014
Bachelor's Degree, Civil Engineering
Rowan University 2011 — 2014
Engineer's Degree, Civil Engineering
Universidad Politécnica de Puerto Rico 2012 — 2013
Bachelor's Degree, Civil Engineering
University of New Haven 2009 — 2011
Civil Engineering
UPS November 2014 - Present
Mobil Oil April 2011 - Present
Friendly's Ice Cream, LLC July 2009 - January 2013
UPS November 2011 - January 2012
Nowak Pools, Inc. June 2004 - January 2011
BJ's Wholesale Club August 2008 - July 2009
Crest Manor Nursing Center August 2007 - July 2008
Education
Monroe Community College 2012 — 2013
Automobile/Automotive Mechanics Technology/Technician
SGS-Agriculture and Food September 2014 - Present
Friendly's Ice Cream, LLC 2012 - 2014
Burger King Corporation 2011 - 2012
Burger King Corporation 2006 - 2011
Einstein Noah Restaurant Group, Inc. 1999 - 2006
Skills
Franchising, Sales, Strategy, Training, Restaurant Management, Restaurants, Food Safety, Profit, Leadership, Food Service, Coaching, P&L Management, P&L, Franchise Consulting, Food, Multi-unit, Food & Beverage, Hiring, New Restaurant Openings, Inventory Management, ServSafe, Multi-Unit Management, Hospitality, Catering, Menu Development, Retail, Operations Management, Multi-Unit
Education
Michigan State University 1979 — 1984
Bachelor of Science, Food Science
Burger King Corporation July 2014 - Present
Johnny Rockets March 2015 - June 2015
Sunrise Senior Living September 2011 - May 2014
Friendly's Ice Cream, LLC June 2009 - February 2011
Skills
Customer Satisfaction, Customer Service, Food Safety, Computer Proficiency, Technology, Logical Thinker, Food Service, Food, Banquets, Microsoft Office
Education
Quinsigamond Community College 2011 — 2014
Associate of Science (A.S.), Hospitality Administration/Management
Leominster High School Center for Technical Education 2007 — 2011
High School Diploma, Cooking and Related Culinary Arts, General
Burlington County Parks May 2015 - Present
Friendly's Ice Cream, LLC January 2014 - September 2015
Friendly's Ice Cream, LLC November 2008 - September 2015
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Public Speaking, Time Management, Social Media, Research, Facebook, Social Networking, Customer Service, Event Planning, Management
Education
Rowan University 2011 — 2016
History, Public Relations
Rancocas Valley Regional High School 2007 — 2011
East Longmeadow Community Access Television August 2013 - Present
Country Club of Wilbraham September 2013 - Present
Northeastern University September 2010 - April 2014
Friendly's Ice Cream, LLC November 2007 - January 2013
Northeastern University October 2010 - April 2012
Skills
Video Editing, Camera Operating, Television Directing, Final Cut Pro, Avid Media Composer, YouTube, Pro Tools, Video Production, OS X, Editing, Film Production, Mac, iMovie, Avid, Facebook, Videography, Creative Writing, Adobe Creative Suite, Film, Producing, Photoshop, Video
Education
Northeastern University 2010 — 2014
Bachelor of Arts (BA), Communication and Media Studies, 3.7
Springfield Central High School 2006 — 2010
High School Diploma
Tony Roma's Franchising November 2013 - Present
No'Val Publishing August 2010 - Present
Fresh Mex Chevy's Time's Sqaure August 2010 - Present
Frog and Peach Theatre August 2012 - 2013
Double Crown Resturant 2010 - 2011
Nebraska Book Company Neebo September 2005 - 2010
KPI Lightwork Productions September 2008 - January 2009
JAS Promotions 2005 - 2009
Friendly's Ice Cream, LLC 2003 - 2005
Greene Street Films October 2001 - January 2002
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Pixelmator, Twitter, HTML, Business Planning, Marketing, Social Media Marketing, Event Planning, Office Administration, Film Editing, Creative Writing
Education
State University of New York College at Purchase 2005 — 2010
Arts Management, Drama Studies, Creative Writing, Theatre
Friendly's Ice Cream, LLC April 2008 - Present
Skills
Multi Tasking, Teamwork, Customer Service, Fast-paced, Restaurants, Team Leadership, Customer Satisfaction
Education
Salem State University 2008 — 2013
Bachelor of Science (BS), Psychology
Dunkin' Brands August 2013 - Present
Friendly's Ice Cream, LLC February 2011 - August 2013
Dunkin' Brands August 2008 - February 2011
Kelmar Associates May 2008 - August 2008
Qantum Communications May 2003 - August 2003
Skills
Field Marketing, Product Marketing, Market Planning, Marketing Management, Marketing Communications, Advertising, Marketing, Direct Marketing, Customer Insight, Social Media Marketing
Education
Nichols College 2011 — 2013
Master of Business Administration (MBA), Marketing
Nichols College 2004 — 2008
Bachelor of Science in Business Administration (BSBA), Business Communications and Marketing
Turning Stone Resort Casino July 2012 - Present
River Bend Jumpers June 2014 - June 2014
E-Z Wash Laundromat June 2011 - August 2012
Friendly's Ice Cream, LLC March 2010 - July 2012
Skills
Customer Service, Team Building, Employee Training, Task Driven, Problem Solving, Adaptability
Education
State University of New York College of Agriculture and Technology at Cobleskill 2012 — 2015
Bachelor's Degree, Agriculture Business Management
Mohawk Valley Community College-Utica Branch 2010 — 2012
Business/Commerce, General
Thompson & Lichtner Co., Inc. May 2015 - Present
Stant USA Corporation June 2014 - August 2014
McDonald's Corporation February 2012 - January 2014
Friendly's Ice Cream, LLC October 2010 - November 2011
Skills
Microsoft Word, Community Service, Microsoft Excel, Matlab, Leadership, Microsoft Office, Teamwork, Data Analysis, Team-oriented, PowerPoint, Engineering, Customer Service, Microsoft Visio, Microsoft Access, Minitab, SAP2000, Research
Education
Rensselaer Polytechnic Institute 2012 — 2016
Bachelor's Degree, Civil Engineering, Senior
Attleboro High School 2008 — 2012
High School
Aramark December 2013 - Present
ARAMARK September 2011 - December 2013
Aramark June 2010 - September 2011
Friendly's Ice Cream, LLC June 2008 - June 2010
Skills
P&L, Accounting, Financial Analysis, General Ledger, Account Reconciliation, Accounts Receivable, Payroll, Auditing, Financial Accounting, SOX Compliancy, Oracle Applications, Month End Close, Training, Recruiting, Sarbanes-Oxley Act
Education
Rutgers, The State University of New Jersey-Camden 2005 — 2010
Bachelor of Science (BS), Economics
C2 Education May 2014 - Present
The Marketing Coach, LLC 2010 - Present
Friendly's Ice Cream, LLC 2011 - 2013
Starbucks Coffee Company 2005 - 2010
Dunkin' Brands Inc. 1994 - 2003
Nutrisystem 1986 - 1994
MZD Advertising 1984 - 1986
Abbott Adverstising Agency (Jerrico, Inc) 1983 - 1984
Long John Silver's Seafood Shoppes (Jerrico, Inc) 1982 - 1983
Skills
Strategy, Marketing Strategy, Marketing Communications, Franchising, Leadership, Marketing, Team Building, Management, Field Marketing, Strategic Planning, Retail, Integrated Marketing, Recruiting, Market Planning, Email Marketing, P&L Management, Direct Marketing, Social Media Marketing, Advertising, Negotiation, Customer Retention, Brand Development, Brand Management, Profit, Time Management, Public Speaking, Digital Marketing, Merchandising, Income Statement, Sales, Budgets, Leadership Development, Marketing Management, Cross-functional Team..., Franchise Consulting
Education
Morehead State University 1980 — 1982
BBA, Marketing
Transylvania University 1978 — 1980
Management
Bloomberg LP May 2015 - Present
Northeast Development, LLC September 2009 - Present
Boeing September 2015 - September 2015
Deloitte June 2015 - June 2015
Friendly's Ice Cream, LLC May 2014 - August 2014
Women's Theater Company September 2012 - June 2013
Morgan Stanley May 2012 - August 2012
Education
Penn State University 2013 — 2018
Bachelor's degree and Master's Degree, Accounting and Finance, 3.79
Seton Hall Sports Poll September 2013 - Present
CoCo Key Water Resort June 2014 - August 2014
Primary Colors Learning Center June 2014 - August 2014
Friendly's Ice Cream, LLC May 2013 - August 2013
DOTT Soccer June 2012 - August 2013
Skills
Community Service, Facebook, Microsoft Publisher, Microsoft Word, Social Media, Leadership, Microsoft Excel
Education
Seton Hall University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Finance and Marketing, Sophomore
CTS International May 2006 - September 2013
Butler America October 2003 - May 2006
CDI Talent & Technology Solutions October 2000 - February 2003
ST Aerospace November 1999 - July 2000
PDS Tech, Inc. April 1994 - August 1999
Volt Technical Resources January 1994 - March 1994
Lockheed Martin July 1990 - March 1993
NSTAR, now Eversource Energy June 1988 - August 1988
Friendly's Ice Cream, LLC July 1985 - August 1986
Skills
Aircraft Design, Aircraft, Airframe, CATIA, CAD, Design Engineering, ENOVIA LCA, Geometric Dimensioning..., Mechanical Engineering, PDM, Microsoft Excel, Aerospace, Manufacturing..., Composites, Sheet Metal, Engineering, Aerospace Engineering
Education
Rensselaer Polytechnic Institute 1986 — 1990
Bachelor of Science (B.S.)
Matignon High School 1982 — 1986
High School degree
IKEA September 2014 - Present
IKEA September 2008 - Present
IKEA September 2007 - August 2008
IKEA May 2005 - August 2007
Advanced Hospitality Systems June 2000 - April 2005
Friendly's Ice Cream, LLC 1997 - 2000
Friendly's Ice Cream, LLC 1995 - 1997
Skills
Retail, Merchandising, Inventory Management, Forecasting, Retail Sales, Loss Prevention, Store Management, Management, Operations Management, Team Leadership, Coaching, Inventory Control, Sales, Outlook, Customer Satisfaction, Microsoft Office, Customer Service, Supply Chain, Leadership, Visual Merchandising, Time Management, Logistics, Training, Team Building, Recruiting, Sales Management, Purchasing, Performance Management, Budgets, POS, Employee Training, Teamwork, Account Management, Cross-functional Team..., Change Management, Employee Relations, Business Planning, Human Resources, Vendor Management, Process Improvement, Leadership Development, Strategic Planning
Education
Donna Fitzgerald
Rutgers University – Camden
Lead-Edu Training CoordinatorLead-EduJuly 2012 - Present
Friendly's Ice Cream, LLC May 2007 - July 2012
Rare Hospitalities (Bugaboo Creek) March 2004 - May 2007
Mrs. Fields Famous Brands 1998 - 2004
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Restaurants, Social Media, Event Planning, Photoshop, Restaurant Management, Budgets, Food & Beverage, Hospitality, Inventory Management, Food, Marketing, Strategic Planning, Catering, Outlook, Team Building, Public Relations, Social Networking, Operations Management, Leadership Development, Training
Education
Schenectady County Community College 1974 — 1976
Associate of Arts and Sciences (A.A.S.), Hotel Tech
Salmon Run Fish House April 2011 - Present
Otto's Breakfast & Deli April 2011 - Present
Juice 'n Java Cafe March 2004 - April 2011
Friendly's Ice Cream, LLC March 2006 - June 2009
Skills
Cooking, Microsoft Office, Customer Service, Management, Time Management, Teamwork, Inventory Management, New American Cuisine, Seafood Preparation, Food Preparation, Chef, Food, Restaurants, Food, Food Safety, Menu Development, Culinary Skills, Training
Education
Massachusetts College of Liberal Arts 2012 — 2014
Bachelor of Science (B.S.), Biotechnology
Rochester Institute of Technology 2007 — 2009
Information Technology
Lonza July 2013 - August 2015
NATUREX July 2012 - February 2013
Mitsui Foods, Inc August 2011 - February 2012
The New York Times (Publishers Circulation Fulfillment) February 2011 - July 2011
5Min Media December 2009 - May 2010
Montclair State University September 2007 - May 2010
TD Bank June 2008 - October 2009
Friendly's Ice Cream, LLC January 2002 - August 2006
Skills
Customer Service, Microsoft Office Suite, Customer Relationship..., Operations, Online Advertising, Forecasting, Social Media Marketing, Market Research, Data Analysis, Oracle, Salesforce.com, Mac OS X, Windows, Google Docs, Planning, Inventory, Supply Chain
Education
Montclair State University 2006 — 2010
Business Administration, Marketing, Management
Private Family December 2014 - Present
State College Friends School August 2013 - August 2014
Penn State Dance Marathon April 2012 - May 2014
Friendly's Ice Cream, LLC October 2008 - January 2014
State College Spikes Baseball March 2013 - September 2013
Summer Study Programs June 2013 - August 2013
The Children's Hospital of Philadelphia May 2012 - August 2012
Penn State University August 2011 - April 2012
Skills
PowerPoint, Facebook, Microsoft Word, Event Planning, Social Networking, Social Media, Microsoft Excel, Microsoft Office, Fundraising, Time Management, Critical Thinking, Blogging, Teamwork, Public Speaking, Post Production, Teaching, Video Editing, Audio Editing
Education
Penn State University 2010 — 2014
Bachelor of Arts (B.A.), Film/Video Production
Make Meaning October 2013 - Present
The Briad Group September 2004 - October 2013
Friendly's Ice Cream, LLC April 2002 - September 2004
Skills
Restaurant Management, Restaurants, Food & Beverage, Food Service, Hospitality, Menu Development, Catering, Food, Hospitality Management, Culinary Skills, Banquets, Hotels, P&L, Wine, New Restaurant Openings, Customer Service, Inventory Management, Hospitality Industry, Hotel Management, Fine Dining
Education
New York University 1987 — 1991
ASC Merchandising 2010 - Present
Eddie Bauer April 1998 - March 2015
The Disney Store June 1995 - April 1998
Kidco, Inc September 1990 - June 1995
Friendly's Ice Cream, LLC June 1985 - September 1990
Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Store Operations, Retail, Driving Results, New Store Openings, Apparel, Retail Sales, Inventory Management, Inventory Control, Profit, Customer Service, Associate Development, Fashion, Window Displays, Hiring, Performance Management, Sales, Recruiting, New Store Development, Management, Team Leadership, Team Building, Shrinkage, Leadership, Sales Management, POS, Succession Planning, P&L, District Management
Education
Siena College 1980 — 1984
Bachelor of Arts (BA)
Friendly's Ice Cream, LLC July 2014 - Present
ADT July 2011 - June 2012
McDonald's Corporation August 2008 - October 2011
Education
Monroe Community College
Associate of Science (AS), Communication and Media Studies
Friendly's Ice Cream, LLC March 2015 - Present
DJ January 2007 - Present
Dunkin Donuts August 2012 - January 2015
Education
Massachusetts Maritime Academy
Marine Safety Environmental Protection
Massasoit Community College 2013 — 2016
Liberal Arts - Transfer
Middleboro High School 2009 — 2013
Bedworks August 2013 - Present
GameStop May 2012 - October 2013
Black Math May 2012 - September 2012
Borders September 2010 - December 2010
Film Star Rentals June 2009 - September 2009
Friendly's Ice Cream, LLC April 2008 - June 2009
Skills
Animation, Character Animation, Computer Animation, Flash Animation, Traditional Animation, Special Effects, Computer Graphics, Photoshop, Adobe Creative Suite, Illustrator, Digital Illustration, Video Editing, After Effects, Premiere, Final Cut Pro, Maya, Nuke, Microsoft Word, Photography, Independent Film, Short Films
Education
Massachusetts College of Art 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Animation, Interactive Technology, Video Graphics and Special Effects
Quincy High School
Walgreens September 2009 - Present
Toys R Us 2007 - 2009
Skechers 2002 - 2007
Friendly's Ice Cream, LLC 1998 - 2002
Caldor 1996 - 1998
Skills
Customer Service, Visual Merchandising, Social Networking, Social Media Marketing, Social Media, Retail, Microsoft Office, Merchandising, Marketing, Leadership, E-commerce
Education
Princeton University 2002 — 2006
Master's Degree, Business/Managerial Economics
Rutgers University-New Brunswick 1996 — 2000
Business Administration, Management and Operations
Buffalo wild wings August 2012 - Present
Friendly's Ice Cream, LLC January 2010 - June 2012
Franziska Racker center January 2008 - December 2010
Skills
Customer Service..., Customer Engagement, Social Skills, Team Leadership, Fast-paced, Quick Thinker, Reliable
Education
Roberts Wesleyan College
Simmons College September 2014 - Present
Simmons College September 2013 - Present
Simmons College September 2014 - December 2014
SRC Summer Research Experience May 2014 - June 2014
C A Crowley Engineering, Inc. May 2012 - August 2013
Friendly's Ice Cream, LLC April 2011 - August 2013
Skills
Microsoft Word, PowerPoint, Microsoft Office, Data Entry, Customer Service, Teamwork, Time Management, Event Planning, Microsoft Excel, NMR, CombiFlash, Rotary Evaporator, Column Chromatography, UV/Vis, IR Spectroscopy, Design of Experiments, Public Speaking, Poster Presentations, Scientific Presentation, Research, Facebook, Data Analysis, NMR Spectroscopy
Education
Simmons College 2012 — 2016
Bachelor's Degree, B.S. Biochemistry Minor Physics
Kennie's Market October 2013 - Present
Friendly's Ice Cream, LLC September 2013 - Present
Messiah College Dining Services August 2009 - May 2013
Chimes, Inc. May 2011 - August 2011
Education
Messiah College 2009 — 2013
Bachelor of Arts (BA), English (writing) and Psychology Minor, Undergrad
Barton Associates Inc. February 2015 - Present
Friendly's Ice Cream, LLC March 2009 - February 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Salem State University 2010 — 2014
Bachelor of Science (B.S.), Political Science
Kohl's Department Stores October 2013 - Present
Smiths Medical April 2013 - October 2013
Friendly's Ice Cream, LLC May 2011 - December 2012
Skills
Customer Service, Microsoft Word, Teamwork, Microsoft Office, PowerPoint, Facebook
Education
Salter College-West Boylston 2013 — 2015
Friendly's Ice Cream, LLC August 2007 - Present
Education
Porter and Chester Institute of Stratford 2013 — 2014
MSC Software May 2014 - Present
Friendly's Ice Cream, LLC August 2011 - August 2012
Skills
C++, OpenGL, Python, Java, Android Development, HTML, CSS, Microsoft Excel, Linux
Education
Purdue University 2012 — 2016
Bachelor of Science (B.S.), Aerospace, Aeronautical and Astronautical Engineering
Friendly's Ice Cream, LLC July 2007 - Present
Skills
Photoshop, Illustrator, InDesign, Customer Service, Training
Education
New England Institute of Technology 2009 — 2015
Associate of Science (A.S.), Graphic Design
Friendly's Ice Cream, LLC April 2006 - February 2014
Friendly's Ice Cream, LLC September 2004 - April 2006
The Ground Round May 2000 - February 2004
Skills
Goal-oriented..., Dependable Team Player, P&L Analysis, Organizational..., Training, Time Management, Hiring, Leadership, Human Resources, Recruiting, P&L, Management, Inventory Control, Customer Satisfaction
Education
Marian Court College
Chico's FAS Inc. 2009 - 2011
Kohl's Department Stores 2000 - 2006
Waffle House, Inc. 1991 - 1995
Wellesley Inn 1988 - 1991
Friendly's Ice Cream, LLC 1977 - 1988
Education
Merrimack College 1979 — 1984
Bachelor's Degree, Business Administration and Management, General
Crayola August 2015 - Present
CVS Pharmacy January 2015 - July 2015
Sears Holdings Corporation September 2013 - May 2014
Friendly's Ice Cream, LLC July 2011 - July 2012
Skills
jQuery, Python, CSS, Visual Studio 2013, AJAX, AngularJS, KnockoutJS, HTML5, Adobe Creative Suite, SQL, Java, C#, Bootstrap, JavaScript, Eclipse, Logic Pro, JSON, Customer Service, Microsoft Word, Retail, Microsoft Excel, Cashiering, Microsoft Office, PowerPoint, Merchandising, Demandware, Software Development, Project Management, ASP.NET, Web Development, Web Design, Digital Photography, Digital Audio, TCP/IP, Entity Framework, XSS
Education
Pennsylvania State University-Penn State Abington 2012 — 2016
Information Sciences & Technology (B.S.)
Salem Department of Planning and Community Development April 2014 - July 2014
Friendly's Ice Cream, LLC 2008 - 2014
EXPRESS November 2011 - February 2012
Skills
Critical Thinking, Analysis, International Relations, Creative Writing, Philosophy, Government
Education
Salem State University 2010 — 2014
Bachelor of Science (BS), Political Science and Government
Caregiver Homes 2009 - Present
Friendly's Ice Cream, LLC 2007 - 2009
Protocol Global Solutions 2002 - 2007
Skills
Typing, Multi Tasking, Customer Service, Food & Beverage, Health, Interviews, Inventory Control, Microsoft Office, Microsoft Excel, Microsoft Word, Organization, Office Administration, Restaurants, Servers, Windows, Highly responsible, Get Along Well with..., Friendly Personality, Following Instructions, Learning Quickly, Listening to customers, Data Entry, Highly motivated..., Respect, Highly detail oriented, Telephone Skills, Initiation, Trusting Relationships, Social Skills, Kindness, Flexibility, Supervisory Skills, Creativity, Accepting Responsibility, Always Punctual, Schedules, Employee Training, Highly Ambitious, Task Completion, Caring, Research, Problem Solving, Medical Assisting, Goal Oriented, Enthusiast, Intelligence, Supervising, Dependable Team Player, Detailed Organization
Education
Salter College-West Boylston 2007 — 2009
associates, medical assistant
wachusett regional high school
P.F. Chang's China Bistro September 2014 - Present
Benihana 2011 - September 2014
Crest Hollow Country Club August 2006 - July 2011
Stones Crossing Cafe June 2004 - July 2006
South Levittown Lanes October 2003 - June 2004
Friendly's Ice Cream, LLC April 1996 - July 2003
JDS Collectibles April 1992 - December 1996
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Food Cost Analysis, Food & Beverage, Cost Control, Inventory Control, Profit/Loss..., Managing Events, Marketing, Employee Training, Perpetual Inventory, Cooking, Food Service Sanitation, Culinary Skills, Catering, Hospitality, Food, Menu Development, Hospitality Management, Hiring, Food Safety, Inventory Management, Customer Satisfaction, Wine, Bartending, Fine Dining, Banquets, Labor Control, Profit, Food Preparation, POS, MICROS, Sales, Serve Safe Certified, Restaurant Management, Management, Hospitality Industry, Training, Time Management, Event Planning, ServSafe, Teamwork, Recruiting, Leadership, Customer Service, P
Education
New York Institute of Technology 2000 — 2001
Bachelor's degree, Hospitality Administration/Management
Nassau Community College 1997 — 1999
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Friendly's Ice Cream, LLC May 2013 - Present
The Bon Ton Stores Inc. November 2012 - February 2013
Skills
Microsoft Office
Education
Raritan Valley Community College 2014 — 2016
Associate's Degree, Engineering Science
Warren County Community College 2013 — 2015
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities, 3.7
Phillipsburg High School 2009 — 2013
High School
NJ P.I.R.G January 2014 - March 2014
Friendly's Ice Cream, LLC June 2013 - August 2013
Skills
HTML, CSS, JavaScript, Microsoft Office, Communication, Customer Service, Organization Skills, Organizational...
Education
Rutgers University – Camden 2013 — 2017
Business Administration and Management, General
Burlington Township High School 2009 — 2013
High School Diploma
Friendly's Ice Cream, LLC September 2013 - May 2014
McDonald's Corporation August 2012 - May 2013
Skills
Cash Handling, Customer Service, At Multitasking, Restaurants, Hostesses
Education
Onondaga Community College 2014 — 2016
General Studies
C.W. Baker High School 2011 — 2014
diploma
The Mexican Food Factory November 2012 - Present
Friendly's Ice Cream, LLC 2011 - 2012
Shoprite Supermarket 2009 - 2010
Skills
People Skills, Customer Service, Microsoft Word, Microsoft Powerpoint
Education
Rowan University 2015 — 2016
Public Relations
Burlington County College 2011 — 2014
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.44
Seneca High School 2006 — 2010
High School
Weis Markets Guest Service ManagerPerkins Family RestaurantsJuly 2010 - June 2011
Friendly's Ice Cream, LLC February 2009 - July 2010
Education
Pennsylvania College of Technology 2000 — 2005
Bachelor’s Degree, Business Administration and Management, General