nTelos Wireless
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nTelos Wireless Employees
C Spire September 2015 - Present
nTelos Wireless September 2014 - September 2015
nTelos February 2005 - September 2014
nTelos September 2003 - February 2005
Xspedius Communications January 2003 - August 2003
Charter Communications April 2002 - January 2003
nTelos April 1998 - March 2002
Skills
Telecommunications, Wireless, IP, LTE, System Deployment, Ethernet, Network Engineering, Network Design, VoIP, Mobile Devices, CDMA, Integration, Project Management, Project Planning, Managed Services, Networking, Metro Ethernet, MPLS, 4G, Vendor Management, SIP
Education
Community College of the Air Force
AAS, Electrical Engineering Technology
University of Arizona
Business
Shred-it May 2015 - Present
nTelos Wireless May 2013 - May 2015
NTELOS October 2008 - May 2013
Enterprise Rent-A-Car August 2006 - September 2008
Skills
Customer Retention, Customer Satisfaction, Wireless, Leadership, Customer Service, Sales Operations, Direct Sales, Account Management, Telecommunications, Sales, Sales Management, SharePoint, Team Building, Mobile Devices, Retail, Customer Experience, Sales Process, Training, Strategic Planning, Marketing Strategy, Product Management, Team Leadership
Education
Radford University 2002 — 2006
Bachelor of Business Administration, Management. Minor in Economics
nTelos Wireless September 2013 - Present
nTelos Wireless September 2011 - September 2013
nTelos Wireless January 2011 - September 2011
Fishburne Military School August 2010 - December 2010
Waynesboro Public Schools August 2006 - August 2010
Adelphia Communications October 2001 - August 2002
Skills
Information Technology, Telecommunications, SQL, Technical Support, Mobile Devices, Wireless, Curriculum Development, Teaching, Mathematics, Educational Technology, Microsoft Office, Instructional Design, Higher Education, Troubleshooting, Customer Satisfaction, Customer Service, Training, VoIP
Education
Lock Haven University of Pennsylvania 2004 — 2006
BS of Ed, Elementary Education
University of Pittsburgh 2002 — 2004
Elementary Education
Edinboro University of Pennsylvania 2000 — 2001
Computer science
TRICARE - Defense Health Agency May 2012 - Present
UnitedLTC Network December 2009 - May 2012
Browse Lynchburg August 2008 - November 2009
Langley Property Management August 2007 - August 2008
nTelos Wireless March 1998 - July 2007
Skills
Customer Service, Government, Policy, Leadership, Strategic Planning, Training, Microsoft Office, Program Management, Process Improvement, Analysis, Healthcare, Contract Management, Management, Research, Data Analysis, Policy Analysis, Security Clearance, Project Management, Requirements Analysis
Education
James Madison University 1994 — 1996
Bachelor's degree, Drama/Theatre Arts and Stagecraft
Central Virginia Community College 1993 — 1994
Associate's degree, General Studies
East Carolina University 1992 — 1993
Drama/Theatre Arts and Stagecraft
OtterBox April 2015 - Present
nTelos Wireless April 2006 - February 2015
CFW Communications Inc. (now nTelos Wireless) September 1997 - April 2006
Skills
Mobile Devices, Wireless, Telecommunications, Product Management, Account Management, Strategic Partnerships, B2B, Product Marketing, Mobile Communications, Direct Sales, Customer Retention, Sales Operations, Mobile Accessories, Wireless Communications, Program Management, Logistics, Cross-functional Team..., Product Lifecycle..., Device Protection..., Relationship Management, Consultative Selling, Process Improvement, Mobile Technology, Customer Experience, Solution Selling, Competitive Analysis, Management, Strategy, Retail, Marketing Strategy, Sales Management
Education
James Madison University 1994 — 1997
Bachelor of Science (B.S.), College of Integrated Science and Technology
Target September 2015 - Present
Green Monkey Enterprises, LLC October 2010 - January 2012
NTELOS June 2005 - December 2008
nTelos Wireless June 2002 - June 2005
nTelos Wireless January 1999 - June 2002
Circuit City Stores, Inc. July 1995 - December 1998
Skills
Telecommunications, Customer Experience, Wireless, Microsoft Excel, Microsoft Word, Access Database, QuickBooks, Real Estate Transactions, Legal Assistance, Property Management, Mergers & Acquisitions, FAA Certifications, FCC License, Landlord/Tenant Matters, Lease Administration, Lease Audit, Public Speaking, Customer Service, Customer Retention
Education
College of Charleston 1987 — 1991
BS, Psychology
Rock Hill High School 1984 — 1987
nTelos Wireless September 2014 - Present
NTELOS August 2012 - August 2014
NTELOS July 2008 - August 2012
Woodforest National Bank July 2007 - July 2008
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Experience, Troubleshooting, Wireless, VoIP, Customer Retention, IP, Ethernet, Customer Service, Technical Support, Networking, Telephony, Mobile Devices, Broadband, Avaya, Leadership, Team Leadership, Team Building, Sales
Education
Blue Ridge Community College 2006 — 2010
HRECC May 2015 - Present
nTelos Wireless December 2012 - May 2015
Aflac May 2012 - November 2012
Target November 2011 - April 2012
Jamba Juice April 2009 - April 2010
Starbucks December 2005 - April 2010
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Sales, Leadership, Project Management, Microsoft Word, Marketing
Education
University of California, Riverside 2000 — 2004
Bachelor's degree, Psychology
nTelos Wireless October 2008 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Lancaster Bible College 2002 — 2003
Missions/Bible
CSC - Computer Sciences Corporation May 2015 - Present
nTelos Wireless October 2014 - December 2014
Team Velocity Marketing June 2014 - September 2014
Life Time Fitness May 2013 - August 2013
South Riding Stingrays Swim Team May 2012 - August 2013
South Riding Stingrays Swim Team May 2008 - August 2011
Skills
Leadership, Team Management, Microsoft Office, Business Analysis, Team Building, English, Business Communications, Fitness Training, Personal Training, Wellness, Management, Time Management, Nutrition, Public Speaking, Fitness, PowerPoint, Teamwork, Social Networking, Microsoft Excel, Social Media, Customer Service, Microsoft Word, Salesforce.com
Education
James Madison University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Computer Information Systems, Management and Operations
James Madison University
Lumos Networks June 2015 - Present
nTelos Wireless 2007 - 2015
nTelos Wireless 1999 - 2007
nTelos Wireless 1996 - 1999
Metropolitan Fiber Systems 1994 - 1996
GTE 1988 - 1994
DSC Communications 1984 - 1988
Skills
Wireless, Telecommunications, Mobile Technology, MPLS, CDMA, Cellular Communications, LTE, 3G, 4G, Metro Ethernet, Product Management, Ethernet, IP, Switches, Network Design, Mobile Devices, SIP, WiMAX, GSM, Computer Network..., VoIP, Fiber Optics, Troubleshooting, Mobile Communications, Managed Services, Networking, SIGTRAN, M3UA
Education
University of Richmond
nTelos Wireless ManagerRed LobsterDecember 1999 - September 2008
Skills
Account Management, Direct Sales, Sales Operations
Education
Marshall University
Business, Management, Marketing, and Related Support Services
nTelos Wireless July 2014 - Present
Structural Steel and Oil Field Supplies Company June 2014 - Present
SunTrust Bank May 2013 - February 2014
Skills
Loans, Banking, Credit, Customer Service, Deposits, Credit Analysis, Sales, Commercial Banking
Education
Morgan State University 2010 — 2014
Bachelorâs Degree, Public Relations, Advertising, and Applied Communication, College Graduate
Thread Play with BERNINA December 2014 - Present
nTelos Wireless March 2014 - December 2014
nTelos Wireless January 2011 - March 2014
BNI 2011 - 2013
SVP Worldwide May 2008 - January 2011
Peace Frogs Travel Outfitters June 2006 - February 2009
Peace Frogs Travel/ Outfitters July 2005 - June 2006
The Consignment House April 2003 - August 2005
Walt Disney World January 2002 - April 2003
Skills
Retail, Sales, Sales Operations, Sales Management, Inventory Management, B2B, Customer Service, Account Management, Pricing, Forecasting, Marketing, Team Leadership, Marketing Strategy, New Business Development, Product Management, Time Management, Team Building, Negotiation, Outlook, Product Development, Team Management, Training, Leadership
Education
John Tyler Community College 2010 — 2013
Associate of Applied Arts, Visual Arts
Middle Tennessee State University 2000 — 2002
Fashion/Apparel Design
NTELOS May 2011 - Present
nTelos Wireless June 2006 - May 2011
nTelos Wireless February 2004 - June 2006
nTelos Wireless June 2002 - February 2004
Skills
CDMA, Telecommunications, EVDO, Mobile Devices, Wireless, LTE, Mobile Technology, 3G, Cellular Communications, Mobile Communications, Product Management, IP, 3GPP, GSM, VoIP, SIM, IEEE 802.11, Bluetooth, Product Marketing, UICC, USIM, CSIM, eHRPD, 3GPP2, Test Lab Management, SDLC, Software Testing Life..., QA Engineering
Education
Liberty University
Bachelor of Science (B.S.), Religion
CFA Institute, on contract through TEKsystems May 2013 - Present
nTelos Wireless February 2011 - March 2013
Computer Resource Team August 2010 - April 2011
HCR ManorCare June 2006 - August 2010
Arbor IT June 1995 - December 2007
Domino's Farms/Ave Maria Foundation October 1999 - May 2004
Oakland Community College September 1996 - December 1997
UMI International, inc. ( now ProQuest) December 1990 - June 1995
Skills
Marketing Automation, Product Owner, E-commerce, Software as a Service..., Teaching, Digital Marketing, Product Management, Team Building, Product Planning, Lean Startup, Start-ups, Project Planning, Business Analysis, Team Leadership, Innovation, Requirements Gathering, Online Marketing, Project Execution, Educational Technology, Agile development, SCRUM, Integrated Management..., Innovation processes, Website and Portal..., Writing, IT Management, Project Management, Agile Methodologies, Process Improvement, Strategy, Training, Marketing, Business Process..., Management, Databases, User Experience
Education
University of Phoenix 2005 — 2008
MBA, Technical Management
Siena Heights University 1989 — 1991
Bachelor's Degree, Business Administration, Marketing Minor
nTelos Wireless January 2015 - Present
nTelos November 2012 - Present
nTelos August 2006 - Present
United States Air Force June 1995 - June 1999
Skills
Telecommunications, Aviation, Wireless, VoIP, Aircraft, Troubleshooting, Project Management, Call Centers, Team Leadership, Customer Service
Education
Estrella Mountain Community College 1997 — 1998
General Studies
Blue Ridge
LGA
LGA
nTelos Inc. May 2012 - Present
nTelos Wireless May 2012 - Present
Friendly's Ice Cream, LLC January 2010 - June 2012
Darden December 2007 - January 2012
Skills
Sales Operations, Sales, Customer Service, Customer Satisfaction, Management, Inventory Management, New Hire Orientations, Training, Sales Management, Restaurant Management, Wireless, Wireless Networking, Meeting Planning, Customer Experience, Retail, Leadership, Account Management, Time Management, Employee Training
Education
Penn Foster 2013 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services, GPA 3.89
Matoaca High School 2004 — 2008
High School Diploma
nTelos Wireless January 2015 - Present
AT&T Authorized Retailer Cellular World October 2013 - January 2015
CASE WV December 2012 - October 2014
AT&T Mobility April 2012 - October 2012
Skills
Coaching, Community Outreach, Early Childhood..., Educational Leadership, Psychology, Public Speaking, Staff Development, Classroom, Curriculum Development, Lesson Planning, Classroom Management, E-Learning, Program Development, Teacher Training, Research, Educational Technology, Nonprofits, Teaching, Student Counseling, Social Studies, Technology Integration, Behavior Management, Child Development, Curriculum Design, Differentiated..., Career Counseling, Psychotherapy, K-12, Higher Education, Language Arts, Smartboard, Instructional Design, Literacy, Tutoring, Instructional Technology, Editing, Elementary Education, Special Education, Student Affairs, Customer Relations, Marketing Strategy, Sales
Education
University of Phoenix 2008 — 2015
Psychology
Southwest Virginia Community College 2003 — 2004
English 101
Legacy Hospice November 2011 - Present
Brightview Baldwin Park Retirement Community March 2010 - November 2011
Verizon Wireless November 2009 - March 2010
Emeritus of Staunton March 2007 - November 2009
nTelos Wireless May 2000 - September 2006
Elegance by Petal Pushers July 1998 - May 2000
Skills
Social Media, Community Outreach, Medicare, Training, Customer Service, Fundraising, Healthcare Management, Management, Public Relations, Elder Care, Home Care, Team Building, Nursing, Managed Care, Hospitals
Education
James Madison University 1983 — 1988
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
nTelos Wireless 2010 - Present
Education
Christopher Newport University 1981 — 1984
BSBA, Marketing / Economics
Caliper, Inc. February 2015 - Present
Lightsource Marketing Llc January 2015 - March 2015
Rudees On The Inlet February 2014 - February 2015
nTelos Wireless January 2013 - March 2014
Pungo Pizza and Ice Cream October 2010 - January 2013
Skills
Sales, Marketing, Leadership, Customer Service, Customer Satisfaction, Time Management, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Social Networking, Communication, Social Media Marketing
Education
Tidewater Community College 2012 — 2015
Associate of Science (AS), Social Sciences
nTelos Wireless December 2013 - December 2014
Dan Branch Campaign April 2014 - May 2014
Keller Williams Realty, Inc. June 2013 - December 2013
Skills
Leadership, Sales, Marketing, Public Relations, Management, Team Building, Customer Service, Microsoft Office, Sales Management, Real Estate, Retail, Account Management, Team Leadership
Education
Leadership Institute 2014 — 2015
Indian Hills Community College 2009 — 2011
Associate of Arts (A.A.)
Design Telecom December 2014 - Present
NTELOS September 2011 - December 2014
nTelos Wireless May 2011 - September 2011
United States Air Force May 2003 - May 2009
Skills
Troubleshooting, Wireless, VoIP, IP, Team Leadership, Switches, Computer Network..., Leadership, Network Design, Integration, Fiber Optics, T1, Telecommunications, Ethernet
Education
J Sargeant Reynolds Community College 2011 — 2013
Associate of Science (A.S.), Social Sciences
J Sargeant Reynolds Community College
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science
nTelos Wireless November 2014 - August 2015
nTelos Wireless September 2013 - November 2014
La Petite Academy April 2009 - July 2013
Buck Consultants 1996 - 2003
Skills
Leadership, Integration, Windows, Management, Microsoft Excel, Training, Networking, Microsoft Office, Coaching, Staff Development, Teaching, Python, Java, Git, Github, Telecommunications, System Administration, Customer Service
Education
National Louis University 2003 — 2004
Master of the Art of Teaching coursework
University of Wisconsin-Stevens Point 1991 — 1996
Bachelor's degree, Philosophy/Psychology
nTelos Wireless September 2014 - Present
nTelos Wireless January 2012 - September 2014
Adecco USA August 1997 - January 2012
Rocco Enterprises 1997 - 1997
Parexel International 1997 - 1997
Skills
Motivational Leadership, Sales Strategy, Training & Development, Strategic Sourcing, Talent Acquisition, Leadership, Employee Training, Marketing Strategy, Employee Relations, Recruiting, Management, Human Resources, Personnel Management, HRIS, Employee Benefits, Performance Management, Customer Service, Sales Operations, Team Building, Leadership Development, Sales, Strategy, Strategic Planning, Hiring, Coaching, Temporary Placement, Onboarding, New Hire Orientations, Customer Satisfaction, Temporary Staffing, Talent Management, Applicant Tracking..., Networking, Sourcing, Time Management, Staffing Services, Interviews, Employee Engagement, College Recruiting, Technical Recruiting
Education
Bridgewater College 1993 — 1997
BS, Business Administration
CenturyLink Business October 2009 - Present
Roy Wheeler Realty Company 2007 - Present
Montague, Miller & Company 2004 - 2007
nTelos Wireless 1998 - 2002
nTelos Wireless 1996 - 1998
nTelos Wireless 1990 - 1996
Skills
Customer Retention, Direct Sales, Sales, Marketing, Sales Management, Sales Operations, Account Management, Managed Services, Telecommunications, Wireless, Solution Selling, Salesforce.com, Marketing Communications, New Business Development, Customer Satisfaction, Sales Process, Contract Negotiation, Strategic Partnerships, Unified Communications, Product Management, B2B, Channel Partners, Co-location, Cold Calling, Call Centers, Product Marketing, Professional Services, VoIP, Channel, Sales Presentations, Customer Experience, Call Center, colocation, Cloud Computing, Managed Hosting
Education
Radford University 1984 — 1988
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Waynesboro High School 1980 — 1984
General Diploma
Leadership Charlottesville 2012 — 2013
Community 200 x 2000 Leadership Program 1991 — 1992
World Finance Corporation 2014 - 2015
Dollar General July 2012 - March 2014
H&R Block January 2013 - April 2013
The Home Depot June 2010 - May 2012
Discount Guns December 2008 - May 2010
Law offices of John P. Frye June 2007 - November 2008
nTelos Wireless January 2006 - June 2007
Skills
Customer Retention, Customer Service, Management, Microsoft Office, Microsoft Word, Financial Analysis, PowerPoint, Sales, Time Management, Accounting
Education
American InterContinental University 2010 — 2011
Associate’s Degree, Business Administration and Management, General
Salem High School 2000 — 2005
high school diploma, marketing
Capital One May 2014 - Present
Capital One February 2013 - May 2014
Capital One September 2012 - February 2013
Capital One July 2012 - September 2012
Aerotek June 2011 - June 2012
Friendship Industries January 2011 - April 2011
Target August 2006 - January 2011
American Woodmark Corporation September 2010 - December 2010
Ntelos Wireless September 2010 - December 2010
NORTHWESTERN MUTUAL FINANCIAL NETWORK May 2010 - August 2010
Skills
Recruiting, Time Management, Teamwork, Research, Cold Calling, Employee Management, Interview Preparation, Interview Coaching, Referral Generation, Sourcing, Candidate Generation, Spreadsheets, Microsoft Excel, Reports, Applicant Tracking..., Qualifying Candidates, Closing Candidates, Job Coaching, Screening, Interviews, College Recruiting, Employee Benefits, Taleo, Process Improvement, New Hire Orientations, Training, Management, Personnel Management, Hiring, Referrals, Temporary Placement, Coaching
Education
James Madison University 2007 — 2011
BBA, Management-Human Resources
James Madison University 2007 — 2011
Bachelor, Business Administration; Business Management; Human Resources
Huntington National Bank May 2015 - Present
United Bank August 2013 - May 2015
nTelos Wireless December 2012 - August 2013
Skills
Sales, Management, Business, Finance, Financial Analysis, Financial Advisory, Youth Ministry, Ministry Leadership, Marketing
Education
Liberty University 2015 — 2017
Associate, Business Administration and Management, General
West Virginia State University 2010 — 2013
nTelos Wireless January 2015 - Present
nTelos Wireless November 2009 - January 2015
nTelos Wireless November 2008 - November 2009
Great Eastern Resort Management May 2003 - May 2008
Skills
Analytical Skills, Forecasting, Operations Management, Strategic Planning, Organizational..., Project Management, Solution Implementation, Financial Reporting, Budgets, Time Management, Analysis, Quality Assurance, Management, Customer Service, Teamwork, Leadership, Mobile Devices, Customer Satisfaction, Sales, Telecommunications, Call Centers, Wireless, Team Leadership, Account Management, Customer Retention, Sales Operations, Training, Troubleshooting, Customer Experience, Product Management, CRM, Cross-functional Team..., Microsoft Office
Education
James Madison University 2004 — 2014
Bachelor’s Degree, Business Finance and Management
Blue Ridge Community College 2000 — 2004
Associate’s Degree, College Transfer
nTelos Wireless 2014 - Present
NightCrew Gaming dba: Sappling April 2010 - Present
PoshTots March 2010 - March 2014
Ellwood Thompsons Natural Mrkt February 2006 - March 2010
Freelance / Graphic Design Services January 2006 - January 2010
Skills
Graphic Design, Photoshop, Logo Design, Graphics, Adobe Creative Suite, Video Games, Marketing Strategy, User Experience, Conceptual Art, App Development, Product Planning, Game Art, Unity3D, Maya, Computer Animation, Planning Documentation, Game Development, Product Development, Project Management, Cross-functional Team..., Game Design, Game Mechanics, Gameplay, Mobile Game Development, Design Documentation, Product Marketing, Mobile Games, User Interface Design, Creative Direction, Team Leadership, Marketing, Art Direction, Interactive..., Entertainment Technology, Entrepreneurship, 3D Visualization, Animation, Online Marketing, E-commerce, Conceptualizer, Character Designs, Creative Writing, Design, Drawing, Illustration, Level Design, Storyboarding, Storytelling, Visual Merchandising, Merchandising
Education
Full Sail University
Associate of Science (A.S.), Computer Animation
Virginia Commonwealth University
Art Foundations, School of the Arts
Aspen Cleaning Corporation June 2014 - August 2014
QuickSell - Entrepreneurship Project June 2012 - August 2013
Waterman's Surfside Grille June 2011 - August 2011
nTelos Wireless June 2010 - August 2010
Skills
Leadership, Management, Marketing, Sales, Social Media, PowerPoint
Education
University of Richmond School of Law 2015 — 2018
Virginia Polytechnic Institute and State University 2011 — 2015
Bachelor's Degree, Political Science with a concentration in Legal Studies
Cape Henry Collegiate School 2007 — 2011
High School
NTELOS Wireless July 2013 - Present
Menlo Worldwide March 2011 - July 2013
Menlo Worldwide January 2005 - March 2011
Manpower February 2004 - January 2005
Target February 2001 - May 2001
Skills
Employee Relations, Recruiting, New Hire Orientations, Human Resources, HR Policies, Personnel Management, Training, Onboarding, Culture Change, Leadership, Management, Interviews, Job Descriptions, FMLA, Temporary Placement, Full-life Cycle..., Taleo, Policy, Talent Management, Applicant Tracking..., Team Building, Employee Engagement, Employee Training, Employee Benefits, Training & Development, Kronos, Labor Relations, Union Avoidance, Internet Recruiting, HRIS, Performance Management, Payroll, Workforce Planning, PeopleSoft, Training Delivery, Operations Management, EEOC, Succession Planning, Hiring, Microsoft Office, Building Relationships, Recruitment/Retention, Compensation, MS Office Suite, Compliance, Performance Appraisal, Talent Acquisition
Education
Virginia Commonwealth University - School of Business 1999 — 2001
BS, Human Resources Management
Meredith College 1996 — 1997
Monacan High School 1992 — 1996
M&T Bank July 2015 - August 2015
Lauren Kolberg - State Farm Insurance April 2015 - July 2015
Sallie Mae April 2014 - January 2015
Sallie Mae June 2013 - April 2014
Bank of America October 2011 - May 2013
nTelos Wireless March 2011 - October 2011
Skills
Customer Service, Banking, Microsoft Excel, Outlook, Quality Assurance, Microsoft Office, Financial Services, Microsoft Word, Property & Casualty..., Life Insurance, Health Insurance, Finance, Time Management
Education
Liberty University 2011 — 2013
Master of Arts (M.A.), Management and Leadership
Radford University 2008 — 2011
Bachelor of Science (B.S.), Fine/Studio Arts, General
Hollins University 2007 — 2008
Transferred, Fine and Studio Arts
nTelos Wireless September 2014 - Present
Ntelos Wireless February 2014 - September 2014
Ntelos Wireless July 2013 - February 2014
Ntelos Wireless July 2011 - July 2013
Skills
Bankruptcy, Fraud, Fraud Detection, Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Wireless, Troubleshooting, Customer Service, Technical Support, Mobile Devices, Team Leadership, Direct Sales, Computer Network...
Education
Radford University 2001 — 2007
BS, History
Blue Ridge Community College 1997 — 2001
Associate of Arts and Sciences (A.A.S.), Associates in Arts & Sciences
nTelos Wireless 2013 - 2014
US Cellular February 2011 - August 2013
Bull Branch July 2007 - August 2012
Skills
Social Entrepreneurship, Radio Host, Cellular Communications, Social Media, Social Networking, Podcasting, Sales Management, Store Management, Team Leadership, Customer Satisfaction, Team Building, Retail, Customer Service, Customer Experience
Education
University of Phoenix 2010 — 2012
Associate's Degree, Elementary Education and Teaching
nTelos Wireless January 2001 - December 2014
nTelos Wireless August 1998 - December 2000
Sprint January 1990 - August 1998
Skills
Telecommunications, Call Centers, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Team Leadership, Strategy, Process Improvement, Sales, Solution Selling, Direct Sales, Sales Management, Sales Operations, Account Management, Vendor Management, Mobile Devices, Cross-functional Team..., Management, Product Management, Broadband, Telephony, Project Management, Employee Relations, Troubleshooting, Managed Services, Networking, Unified Communications, Call Center, Mobile Communications, Ethernet, Salesforce.com, Mobile Technology, Project Planning, MPLS, Selling, Cellular Communications, CDMA, Leadership, Business Strategy
Education
North Carolina State University
Bachelor of Science (B.S.)
nTelos Wireless March 2010 - Present
nTelos Wireless May 2008 - February 2010
nTelos Wireless 2006 - 2008
nTelos Wireless 1999 - 2006
nTelos Wireless June 1996 - July 1999
nTelos Wireless August 1994 - May 1996
nTelos Wireless July 1991 - May 1994
Skills
Telecommunications, Technical Support, Analysis, Project Management, Software Installation, Mobile Devices, Help Desk Support, Operations Management, IBM iSeries, Wireless, IBM AS/400, Problem Analysis, Active Directory, Problem Solving, Customer Oriented, Employee Loyalty, Staff Supervision, BMC Remedy, Customer Satisfaction, Strategic Thinking, Crisis Management
Education
Blue Ridge Community College 1991 — 1994
Associated in Arts and Sciences, Associates Arts and Sciences
Mary Baldwin College
Business Management
CDW March 2015 - Present
nTelos Wireless June 2011 - March 2015
nTelos Wireless April 2010 - June 2011
nTelos Wireless August 2009 - April 2010
NTELOS January 2009 - August 2009
nTelos Wireless July 2008 - August 2009
Skills
Telecommunications, Training, Wireless, Customer Experience, Project Management, Sales, Product Management, Program Management, Direct Sales, Retail, Customer Service, Troubleshooting, Customer Satisfaction, SharePoint, Sales Operations, Mobile Devices, Call Centers, Leadership, Process Improvement, Yammer, Testing, Creative Writing, B2B, Account Management, Solution Selling, Windows, Project Planning, Selling, Sales Management, Business Development
Education
Penn State University 2013 — 2016
Bachelor of Arts in Advertising/Public Relations - Strategic Communications, Public Relations, Advertising, and Applied Communication
nTelos Wireless April 2011 - February 2015
NTELOS Wireless April 2006 - April 2011
nTelos Wireless January 2001 - April 2006
nTelos Wireless October 2000 - January 2001
NTELOS Wireless October 1998 - October 2000
Skills
Strategic Partnerships, Product Marketing, Wireless, Product Management, Telecommunications, Mobile Devices, Mobile Technology, Account Management, Sales, Cross-functional Team..., Business Development
Education
Elon University 1994 — 1997
Bachelor’s Degree, Corporate Communications
Aeroprobe Corporation March 2015 - Present
Ntelos Wireless May 2011 - January 2015
NTELOS April 2003 - April 2011
NTELOS November 1999 - April 2003
NTELOS October 1997 - November 1999
Skills
Sales Management, Leadership, Coaching, Customer Satisfaction, Account Management, Sales, Telecommunications, Customer Service, Retail, Team Leadership, Team Building, Wireless, Cold Calling, Direct Sales, Customer Retention, Cross-functional Team..., Selling, Process Improvement, Customer Experience, Sales Operations, Solution Selling, Call Centers, B2B, Contract Negotiation, Forecasting, New Business Development, Product Management, Sales Process, Salesforce.com, Sales Presentations, Training, Inventory Management, Mobile Devices, Management, Business Development, Managed Services, Recruiting, Marketing Strategy, Hiring
Education
Radford University 2005 — 2008
MBA, Business Management
Radford University 1993 — 1997
B.S., Criminal Justice
Apple January 2015 - Present
nTelos Wireless August 2012 - September 2014
Sprint October 2011 - August 2012
nTelos Wireless August 2009 - October 2011
Wal-Mart January 2007 - August 2009
Skills
Telecommunications, Wireless, Call Centers, Customer Satisfaction, Mobile Devices, Troubleshooting, Team Leadership, Customer Service, Customer Experience, Product Management, Managed Services, Network Design
Education
Averett University
Psychology/Business Management
nTelos Wireless February 2015 - Present
Heart For Haiti Foundation 2011 - Present
nTelos Wireless March 2014 - February 2015
nTelos Wireless June 2012 - February 2014
Spirit Cafe USA 2011 - January 2012
Incentives Magazine February 2010 - October 2011
USMP August 2009 - September 2011
Skills
Sales, Telecommunications, Advertising, Broadcast Television, Public Relations, Account Management, Computer Hardware, Videography, Marketing Strategy, Marketing, Event Management, Event Planning, Sales Management, Retail, New Business Development, Small Business, Customer Service, Management, Leadership, Customer Satisfaction, Team Leadership, Team Building, Training, Mobile Devices, Project Management, Customer Retention, Inventory Management, Negotiation
Education
Blue Ridge Community College 2012 — 2016
Associate of Applied Science, Business Managment
Valley Vocational Technical School 2010 — 2011
Effective Selling Certificate, Sales and Marketing
Pinellas Technical Education Center 2000 — 2002
Diploma, Television Production and Broadcasting
Airtel Wireless LLC July 2011 - Present
Bon Secours Health System July 2015 - Present
Bon Secours Health System November 2014 - August 2015
Networking Technologies and Support, Inc. November 2014 - August 2015
nTelos Wireless May 2007 - November 2014
Skills
CCNA, OSI Model, SQL, Account Management, Team Leadership, Cisco IOS, Cisco Routers, Cisco Technologies, Computer Network..., Microsoft Exchange, Web Servers, A+, TCP/IP Protocols, Network Configuration, Entrepreneurship, Financial Reporting, Sales, Customer Service, Customer Retention, Troubleshooting
Education
ITT Technical Institute-Richmond 2015 — 2017
Bachelor’s Degree, Information Systems and Cybersecurity
ITT Technical Institute-Richmond 2014 — 2015
Associate’s Degree, Network Systems Administration, 4.0
nTelos Wireless April 2013 - Present
RMB Inc September 2011 - January 2013
Vanderbilt Mortgage and Finance, Inc July 2009 - September 2011
The Law Office of Alan Everett July 2006 - July 2009
Skills
Customer Service, Wireless, Troubleshooting, Account Management, Mobile Devices, Conflict Resolution, Skilled Multi-tasker, Written Communication, Team Building, Audio Typing, Easily Adaptable, Time Management, Microsoft Word, Telecommunications, Sales, Team Leadership, Customer Retention, Invoicing
Education
University of Mary Washington 1996 — 1998
General Studies
Riverheads High School 1992 — 1996
Honors Diploma
Lowe's Companies, Inc. March 2010 - March 2014
Sears Holdings Corporation May 2006 - March 2010
Mountain Suzuki Inc October 2004 - May 2006
AT&T October 2003 - October 2004
HillBilly Markets March 2003 - October 2003
nTelos Wireless June 1999 - May 2002
Kaleidoscope Internet August 1997 - June 1999
Education
American Continental University 2005 — 2007
Bachelor of Applied Science (BASc), Criminal Justice and Corrections
American Continental University 2004 — 2005
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Southwest Virginia Community College 1996 — 1997
Certification, Bookkeeping
Prudential Financial July 2015 - Present
nTelos Wireless January 2013 - May 2015
New Site Media Group November 2009 - December 2012
LexisNexis July 2005 - November 2009
3M June 2004 - March 2005
3M July 2002 - June 2004
Nacco Industries, Inc. June 1996 - June 2000
Skills
Online Marketing, Product Development, Podcasting, Marketing Strategy, Social Media Marketing, Strategic Planning, Six Sigma, Web Development, Pricing Strategy, Sales Trainings, Web Marketing, Online Advertising, B2B, E-commerce, Competitive Analysis, SEO, Sales, Start-ups, Strategy, Project Management, Cross-functional Team..., Digital Strategy, Business Strategy, Market Research, Integrated Marketing, Management, Market Planning, New Business Development, Strategic Partnerships, Go-to-market Strategy, Salesforce.com, Product Management, SEM, Product Launch, Product Marketing, Marketing Communications, Lead Generation, Email Marketing, Business Development, Marketing, Team Leadership, B2B Marketing, Entrepreneurship, Marketing Management, Facebook, Mobile Devices, Digital Marketing, Social Media, Web Analytics, Segmentation
Education
Weatherhead School of Management at Case Western Reserve University 2000 — 2002
MBA, Marketing & eBusiness/eCommerce Strategy
Hiram College 1993 — 1995
BA, International Marketing
University of Maryland College Park 1992 — 1993
International Marketing & Computer Science
Denison University 1990 — 1992
Marketing & Computer Science
Allstate Insurance January 2015 - Present
nTelos Wireless February 2013 - January 2015
Education
Addis Ababa University 1995 — 2015
Bachelor of Science (B.Sc.), Statistics
nTelos Wireless March 2010 - Present
Skills
Customer Retention, Sales, Direct Sales, Telecommunications, Customer Experience, Sales Operations, Account Management, Customer Service
Education
Marshall University 1999 — 2003
Bachelor of Fine Arts (B.F.A.), Finance, General
nTelos Wireless June 2007 - Present
nTelos Wireless June 2005 - May 2007
NTELOS Communications January 1999 - June 2005
NTELOS Communications May 1998 - January 1999
NTELOS Communications September 1997 - May 1998
Skills
LTE, Wireless, CDMA, Ethernet, IP, SIP, Telecommunications, VoIP, SS7, Network Design, T1, Cisco Technologies, Telephony, Integration, Cisco IOS, Networking, Switches, Backhaul, M3UA, SIGTRAN
Education
Blue Ridge Community College 1987 — 1991
Associates Degree, Applied Science; Electrical/Electronics Technology
Stonewall Jackson High School 1983 — 1987
High School diploma
Vector Security June 2014 - Present
Eastern States Pageants January 2009 - June 2014
Game On (Sports Bar) January 2013 - March 2014
nTelos Wireless August 2011 - February 2013
Ford Racing Experience Ltd January 2010 - August 2011
Skills
Management, Project Management, Sales, Customer Service, Special Projects, producer, Event Planning, Graphic Design, Microsoft Office, Adobe Creative Suite, Appointment Scheduling, Public Speaking, PowerPoint, Microsoft Excel
Education
National Academy of Sports Medicine 2012 — 2013
Certified in Women's Fitness and Nutrition, Women's Fitness and Nutrition
US Career Institute 2011 — 2012
Certified in Wedding and Event Planning, Wedding and Event Planning
John Tyler Community College 2009 — 2011
Cosby High School 2005 — 2009
Advanced Diploma
ITT Technical Institute February 2015 - Present
nTelos Wireless February 2014 - December 2014
Verizon Wireless May 2006 - June 2014
ADT Home Security Alarm System June 2003 - June 2006
FOOTACTION USA June 1994 - June 2002
Skills
extended sales cycles, Microsoft Excel, Research, Photoshop, Windows, Process Improvement, Direct Sales, Solution Selling, Customer Retention, Customer Satisfaction, Management, Telecommunications, Training, Sales, Leadership, Sales Management, Sales Operations, Microsoft Office, Team Leadership, Team Building, Cold Calling, Coaching, Wireless, Mobile Devices, Customer Experience, Account Management, Call Centers, Retail, Sales Process, Time Management, Strategic Planning, Marketing Strategy, Marketing, Networking, Recruiting, Public Speaking, New Business Development, B2B, Employee Training, Interviews, Business Planning, Hiring, Business Development, Project Management, Program Management
Education
Bellevue University 2008 — 2010
Business Administration and Management, General, 3.0
Lake Taylor High School 1990 — 1993
Academic Studies
S7 Wireless April 2015 - Present
nTelos Wireless April 2013 - April 2015
Liebert Corporation May 2012 - April 2013
Texas Roadhouse July 2011 - October 2011
Skills
Forklift Operator, Electronics, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Teamwork, Customer Service, Communication, Inventory Management, Computer Proficiency, Time Management, Data Entry, Social Media, Social Networking, Cashiering, Inventory Control, Continuous Improvement, Critical Thinking, English, Customer Satisfaction, Process Improvement
Education
Mountwest Community and Technical College 2015 — 2018
Associate of Science (A.S.), Industrial Electronics Technology/Technician
South Point High School 2007 — 2011
High School Diploma, Gaming and Coding Math
nTelos Wireless July 2013 - Present
Macy's September 2012 - November 2013
Macy's November 2012 - June 2013
Best Buy August 2010 - August 2011
Skills
Customer Service, Microsoft Office, Management, Leadership, Microsoft Word, Strategic Planning, Marketing, PowerPoint, Project Management, Social Media, Public Speaking, Marketing Strategy, Retail, Team Leadership, Budgets, Social Media Marketing, Training, Social Networking, Teamwork, Sales Management, Marketing Communications, Customer Satisfaction, Direct Sales, Time Management
Education
Liberty University 2011 — 2015
Bachelor’s Degree, Public Relations, Online Senior
Liberty University 2011 — 2015
Marketing, Public Relations
nTelos Wireless March 2010 - Present
nTelos Wireless March 2008 - March 2010
Skills
Cross-team Collaboration, Cross-functional Team..., 4G, Continuous Improvement, Analytical Skills, Cisco Technologies, Project Management, Troubleshooting, Easily Adaptable, Diameter, Enthusiastic..., IP, Leadership, Management, Mobile Devices, Networking, Network Engineering, Organizational..., SS7, SS7 protocol, Team Leadership, Team-oriented, Telecommunications, Tenacious, Testing, Time Management, VoIP, Wireless, Wireshark
Education
East Carolina University 2015 — 2018
Master's of Science, Network Technology
Professional Training
Shenandoah University 2002 — 2006
Bachelor of Arts (BA), Music Teacher Education
Stuarts Draft High School 1998 — 2002
Advanced Diploma, Required additional, advanced Math, Science, and English credits; 3 years of a foreign language
Verizon Wireless March 2014 - Present
nTelos Wireless November 2012 - March 2014
Coyote Solutions Group August 2012 - November 2012
Cricket Communications February 2010 - September 2012
Sprint September 2009 - February 2010
Sprint February 2008 - March 2009
Sprint Nextel July 2006 - March 2008
Sprint August 2000 - July 2006
Sprint November 1998 - August 2000
Skills
LTE, CDMA, WiFi, WiMAX, UMTS, Core Network, Wireless Network Design, Access Gateway, 2G, 3G, 4G, Cisco Wireless, CALEA, Wireless Networking, Problem Solving, Project Management, Project Planning, PCRF, Network Design, Telecommunications, IP, Wireless, QoS, Network Engineering, SS7, Network Architecture, Routers, Vendor Management, Switches, Mobile Devices, Integration, Routing, RF, EVDO, Product Management, IPv6, MPLS, VoIP, Cross-functional Team..., DNS, SIP, Servers, Computer Network..., Ethernet, Wireshark, Testing, Networking, Cisco Technologies, WAN, TCP/IP
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
DeVry Institute of Technology 1995 — 1998
Bachelor's degree, Telecommunications Management, 3.8
Palmdale High School
StyleCraft Homes of VA March 2015 - Present
nTelos Wireless June 2013 - December 2014
nTelos Wireless March 2012 - June 2013
nTelos Wireless March 2011 - February 2012
Caddy's Bar and Grill July 2005 - April 2011
Office Depot, BSD February 2001 - May 2003
Skills
Customer Service, Sales, Sales Management, Banking, Insurance, Management, Direct Sales, Account Management, Team Building, Customer Retention, Leadership, Marketing, Cold Calling, Accounting, New Business Development, Sales Operations, Loans, Training, Strategic Planning, Marketing Strategy, Business Development, Customer Experience, Team Leadership, Coaching, Real Estate, Real Estate Development, Real Estate Transactions, New Home Construction
Education
John Tyler Community College 1997 — 1998
Business Management
J Sargeant Reynolds Community College 1996 — 1998
Respiratory Care Therapy/Therapist
Chesterfield Technical Center 1994 — 1996
Health Assisting and Graphic Communications
Manchester High School 1992 — 1996
General
Big Lots Stores February 2008 - Present
nTelos Wireless November 2010 - July 2011
Tim Hortons August 2003 - January 2008
Skills
Customer Service, Retail, Merchandising, Inventory Management, Microsoft Excel, Visual Merchandising, Microsoft Word, Store Management, Training, Time Management, Leadership, Management, Customer Satisfaction, Interviews, Retail Sales, Hiring, Human Resources, Cashiering, Inventory Control, Profit
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, Graduate
Shawnee State University 2003 — 2010
Bachelor's degree, Social Sciences
Industrial Refrigeration Technical College (IRTC) / Innovative Refrigeration Systems, Inc. August 2015 - Present
Innovative Refrigeration Systems, Inc. February 2015 - August 2015
nTelos Wireless April 2013 - February 2015
lia sophia September 2014 - December 2014
Gold's Gym January 2010 - February 2014
Target July 2010 - April 2013
Holiday Inn Staunton Conference Center 2009 - 2009
Holiday Inn Express Beatrice, NE 2008 - 2009
Bath County Parks & Recreation May 2001 - September 2004
Skills
Customer Service, Training, Time Management, Critical Thinking, Inventory Management, Effective Communication, Microsoft Office..., Business Analytics, Budgets, Loss Prevention, Employee Training, Hotel Management, Reporting & Analysis, Hospitality Management, Accounts Payable, Accounts Receivable, General Administrative..., Customer Experience, Management, Leadership, Team Building, Process Improvement, SQL Basics, Distribution Center..., Telecommunications, Customer Retention, Wireless, Cross-functional Team..., Public Speaking, Sales, Coaching, Social Networking, Networking, Strategic Planning, Event Planning, Interviews, Hiring, Customer Satisfaction, Account Management, Continuous Improvement, Team Leadership, Communication, Strategy, Direct Sales, Marketing, Sales Operations, New Business Development, Cold Calling, Leadership Development, B2B Marketing Strategy
Education
Liberty University 2011 — 2013
Bachelor of Business Administration (BBA)
Radford University 2003 — 2006
Bath County High School 1998 — 2003
Advanced Studies Diploma
NTELOS WIRELESS November 2010 - Present
D MASONARY January 2008 - January 2010
HOME DEPOT WAREHOUSE January 2008 - January 2010
Skills
Computer Hardware, Computer Science, Computer Repair, Computer Security, Computer Maintenance, Smartph, Windows Server, Windows 7, Customer Service, Sales Management
Education
Hagerstown Community College 2012 — 2014
Current Student, Information Technology, Current
North Hagerstown High School 2001 — 2004
Prince George's County Public Schools August 2013 - Present
nTelos Wireless September 2012 - August 2013
Commonwealth Center for Children and Adolescents May 2010 - August 2012
Skills
Elementary Education, Secondary Education, Special Education
Education
Walden University 2012 — 2014
Doctor of Education (Ed.D.), Special Education and Teaching
Walden University 2010 — 2011
Master of Science (M.S.), Special Education and Teaching, 3.5
University of South Florida 2000 — 2003
Bachelor of Arts (B.A.), Spanish Language and Literature, 3.3
Capital One February 2013 - Present
Capital One 2012 - Present
Ntelos Wireless September 2003 - January 2012
JC Penney Catalog November 2001 - September 2003
Skills
Banking, Customer Service
Education
J Sargeant Reynolds Community College 2004 — 2007
Associate's degree, Business Administration, Management and Operations
Beta Tech 2002 — 2003
Certificate, Business
청강아카데미학원 1997 — 2001
High School Diploma, Benjamin Banneker
Ntelos Wireless October 2012 - Present
Self Contractor February 2012 - Present
Be Everywhere Social Media Firm November 2011 - January 2012
Department of the Interior May 2009 - October 2011
Georgia State University September 2009 - May 2011
Staunton Parks and Recreation May 2004 - August 2008
Skills
Public Speaking, Public Relations, Community Outreach, Community Engagement, Event Planning, Entertainment Industry, Film Production, Environmental Education, Blogging, Media Relations, Press Releases
Education
Georgia State University 2007 — 2011
Bachelor of Arts (B.A.), Sociology
nTelos Wireless July 2004 - Present
Zap Wireless June 1993 - February 2004
Hess's Department Store January 1989 - May 1993
Skills
Wireless, Direct Sales, Solution Selling, Customer Retention, Sales Operations, Sales Management, Sales Process, Sales, Telecommunications, Customer Satisfaction, Retail, Cold Calling, Mobile Devices, Mobile Communications, Marketing Strategy, Product Management, Team Leadership, Marketing, Sales Presentations, Telephony, Account Management, Salesforce.com, Contract Negotiation, B2B, Networking, SIP, Selling, Team Building, Product Marketing, Managed Services, Customer Experience
Education
Tidewater Community College 1987 — 1989
Business Administration and Management, General
Bitburg American Highschool/ Bitburg Germany 1981 — 1984
Academic, 12
ntelos wireless February 2003 - Present
Education
Tidewater Community College 2005 — 2007
Battelle October 2014 - Present
D.W. Web Services July 2006 - Present
nTelos Wireless June 2011 - October 2014
Northrop Grumman Corporation January 2008 - June 2011
Northrop Grumman Corporation October 2005 - January 2008
Skills
.NET, Active Directory, Agile, AJAX, ASP.NET, ASP.NET MVC, Business Analysis, C#, CMS, CSS, Dreamweaver, Google Analytics, HTML, JavaScript, jQuery, Microsoft Office, MySQL, PHP, Programming, SharePoint, Software Development, SQL, TFS, Visual Studio, Web Applications, Web Consultancy, Web Design, Web Development, Windows, Wordpress Design, Agile Methodologies, WordPress, SEO, Cloud Computing, Software Project..., Microsoft SQL Server, Web Services, Linux, XML, VB.NET, XHTML, Networking, Database Design, ASP, HTML 5, MVC, Apache, IIS, Visual Basic
Education
Virginia Polytechnic Institute and State University 2010 — 2012
Master of Information Technology (MIT), Business Information Systems, Decision Support Systems, Software Development
ECPI College of Technology 2007 — 2008
Bachelor of Science (BS), Information Systems
ECPI College of Technology 2003 — 2005
Associate of Applied Science (AAS), Web Development
Fishburne Military School 1995 — 1999
Advanced Diploma
nTelos Wireless 2015 - Present
nTelos Wireless 2012 - 2015
nTelos Wireless 2008 - 2012
KPMG Audit 2005 - 2007
Skills
Internal Audit, Sarbanes-Oxley, Internal Controls, Accounting, IT Audit, Financial Audits, Process Improvement, Risk Assessment, External Audit, Fraud Detection
Education
EM Strasbourg Business School 2002 — 2005
Master's Degree, Finance & Accounting
Trinity College, Dublin 2003 — 2004
One Year Abroad Program (Erasmus), Business
Classe Préparatoire HEC - Metz, France 2000 — 2002
NTELOS Wireless November 2011 - Present
NTELOS April 1995 - December 2011
Skills
Fiber Optics, CDMA, Telecommunications, Site Development, Wireless, Telephony, MPLS, RF Engineering, Computer Network..., WiMAX, RF, Metro Ethernet, Cellular Communications, Mobile Devices, EVDO, SIP, LTE, 4G, IP, GSM, Mobile Technology, Broadband, Strategic Partnerships, VoIP, Optical Fiber, Start-ups, T1, Network Engineering, Program Management, Ethernet, Network Design, Project Planning, Project Management, Cross-functional Team..., Product Management, Managed Services, UMTS, Switches, Cloud Computing, Team Leadership, 3G, CDMA2000, Team Building, Unified Communications, Vendor Management, Wireless Networking, Mobile Communications, Troubleshooting, SS7, Networking
Education
Bucknell University 1984 — 1991
MBA & MS Education, BA Political Science
Cognia August 2015 - Present
nTelos Wireless July 1997 - November 2014
Comdial Corporation January 1995 - July 1997
Genicom 1988 - 1995
Skills
Wireless, Mobile Devices, Product Management, Telecommunications, Mobile Technology, Product Marketing, Marketing, Customer Experience, Team Leadership, Competitive Analysis, Mobile Marketing, Sales Operations, Strategic Partnerships, Cross-functional Team..., Advertising, Unified Communications, Customer Retention, Start-ups, IP, LTE, Business Development, Mobile Communications, Strategy, VoIP, Mobile Applications, Sales, Product Development, Marketing Strategy, B2B, Managed Services, Sales Management, Mobile Internet, Lead Generation, SaaS, Mobile Content, Go-to-market Strategy, Channel Partners, Community Engagement, Direct Sales, Salesforce.com
Education
Radford University 1979 — 1981
BS, Business Marketing
Radford University 1979 — 1981
BS Business Marketing, Marketing
nTelos Wireless March 2015 - Present
NTELOS March 2013 - March 2015
NTELOS April 2010 - March 2013
NTELOS August 2004 - February 2010
NTELOS August 2002 - August 2004
NTELOS August 2000 - August 2002
Skills
Call Center, Quality Assurance, Wireless, Project Management, Training, Telecommunications, Management, Customer Experience, Call Centers, Customer Satisfaction, Sales, Team Leadership, Mobile Devices, Retail, Sales Operations, Solution Selling, Account Management, Selling, B2B, Product Management, Cross-functional Team..., Sales Management, Leadership, Process Improvement, Customer Service, Direct Sales, Customer Retention, Strategic Planning, VoIP, Salesforce.com, Strategy, Managed Services, Telephony, Sales Process, Broadband, Budgets, Unified Communications, Strategic Partnerships, Vendor Management, Product Marketing, MPLS, SaaS, Start-ups, Cellular Communications, IP, Mobile Technology, Networking, Troubleshooting, T1
Education
Mary Baldwin College 2009 — 2013
BA, Business Administration, Cum Laude
Blue Ridge Community College 1991 — 1998
Business Management
Hearing Healthcare of Virginia September 2013 - Present
Lumos Networks March 2003 - April 2013
nTelos Wireless March 2003 - June 2008
Cellular One June 1995 - January 2003
Skills
Online Marketing, Social Media Marketing, Search Engine Marketing, Sponsorships, Event Planning, Merchandising, Employee Training, Sponsorship, SEM
Education
Radford University
NTELOS August 2002 - Present
nTelos Wireless August 1999 - August 2002
Skills
Leadership Development, Wireless, Leadership, Sales Management, Team Building, Cross-functional Team..., Inventory Management, Team Leadership, Telecommunications, Customer Retention, Sales Operations, Mobile Technology, Sales, Direct Sales, Mobile Devices, Customer Satisfaction, Customer Experience, Retail, Project Management, Customer Service, Product Management, Employee Relations, Team Management, Strategic Leadership, Employee Recognition, Store Operations, Cash Management, Account Management
Education
Marshall University
Bachelor's degree, Business
Jen + Ashley Photography May 2009 - Present
nTelos Wireless June 2009 - June 2011
Daydreams Boutique August 2006 - June 2007
Abercrombie & Fitch April 2005 - April 2007
State Farm Insurance January 2005 - April 2006
Starbucks Coffee Company August 2004 - January 2005
Penske Truck Leasing August 2003 - June 2004
Skills
Social Networking, Photography, Blogging, Social Media Marketing, Marketing, Customer Service, Social Media, Public Relations, Facebook, Event Management, Marketing Communications, Media Relations, Public Speaking, Microsoft Office, Strategic Communications, Editing, Internal Communications, Adobe Creative Suite, Lightroom
Education
James Madison University 2007 — 2009
BS, Organizational Communication
Piedmont Virginia Community College 2004 — 2007
AA, General Studies
Asurion March 2015 - Present
nTelos Wireless August 2012 - March 2015
nTelos Wireless March 2010 - July 2012
nTelos Wireless April 2007 - February 2010
nTelos Wireless February 2005 - March 2007
Skills
Sales Operations, Account Management, Customer Satisfaction, Telecommunications, Leadership, Wireless, Sales, Solution Selling, Customer Retention, Customer Experience, Customer Service, Team Leadership, Mobile Devices, Direct Sales, Call Centers, Sales Management, Team Building
Education
Mary Baldwin College
Bachelor of Business Administration (BBA), Business Administration and Management, General
nTelos Wireless 1998 - Present
McGladrey & Pullen December 1993 - July 1998
Skills
Telecommunications, Management, Auditing, Strategic Planning, Finance, Team Leadership, Financial Reporting, Leadership, Wireless, Tax, Mergers & Acquisitions, Financial Analysis, Accounting, Managerial Finance, Financial Modeling, Internal Controls, Sarbanes-Oxley Act, Mergers, Due Diligence, Forecasting, Budgets, Process Improvement, Corporate Tax
Education
Radford University 1984 — 1988
BS, Accounting
Randstad March 2014 - May 2014
Wells Fargo January 2013 - March 2014
Sprint November 2009 - December 2012
nTelos Wireless April 2007 - October 2009
Skills
Retail, Customer Satisfaction, Sales, Direct Sales, Sales Operations, Telecommunications, Merchandising, Account Management, Sales Management, Customer Retention, Customer Experience, Retail Sales, Customer Service, Inventory Management, Team Leadership, Wireless, Solution Selling, Mobile Devices, Call Centers, Product Marketing, Telephone Skills, Building Relationships, Coaching, Teamwork, Inventory Control, Time Management
Education
University of Massachusetts Lowell 2014 — 2016
Associate's Degree, Information Systems
Tidewater Community College 2000 — 2002
nTelos Wireless July 2013 - Present
Quadrangle Group June 2013 - Present
Credit Suisse October 2007 - September 2012
Paul, Weiss, Rifkind, Wharton & Garrison LLP August 2003 - October 2007
Davies Ward Phillips & Vineberg LLP May 2001 - September 2001
Skills
Private Equity, Capital Markets, Corporate Finance, Valuation, Corporate Development, Due Diligence, Financial Modeling, M&A experience, Mergers, LBO, Restructuring, Venture Capital, Securities, IPO, Private Placements, Investment Banking, Corporate Governance, Corporate Law, Securities Regulation, Equities, Leveraged Finance, Fixed Income
Education
University of Toronto - Rotman School of Management 2000 — 2003
MBA, Finance
University of Toronto 1999 — 2003
JD, Law
McMaster University 1994 — 1999
H.BSc., Medical and Health Physics (Co-op)
Liberty University December 2014 - Present
Atlantic Credit & Finance Inc January 2013 - November 2014
THE LAW OFFICE OF JOHN P. FRYE, P.C. March 2013 - July 2014
nTelos Wireless January 2012 - April 2013
Sterling Jewelers August 2011 - December 2011
Chick-fil-A Corporate April 2011 - September 2011
U.S. Cellular August 2010 - April 2011
Lowe's April 2006 - August 2010
Skills
Sales, Microsoft Word, Customer Satisfaction, Time Management, Inventory Management, Retail, PowerPoint, Management, Leadership, Teamwork, Inventory Control, Training, Retail Sales, Loss Prevention, Team Leadership, Data Entry, Outlook, Public Speaking, Store Management, Social Media, Research, Event Planning, Strategic Planning, Budgets, Project Management, Coaching, Sales Management, Recruiting, Store Operations, Telephone Skills, Process Improvement, Operations Management, Windows, Employee Training, Customer Experience, Marketing Strategy, Negotiation, Account Management, Communication, Problem Solving, English, Forecasting, Performance Management, Troubleshooting, Customer Service, Microsoft Office, Higher Education, Nonprofits, Community Outreach, Leadership Development
Education
Appalachian Bible College 2007 — 2011
Bachelor's degree, Missions/Missionary Studies and Missiology
Appalachian Bible College 2007 — 2011
Bachelor's degree, Bible/Biblical Studies
Appalachian Bible College 2007 — 2011
Bible and Theology, Missions/Missionary Studies and Missiology
Nspire Wireless April 2014 - Present
S7 Wireless June 2012 - April 2014
NTELOS Wireless May 2005 - February 2012
American Outfitters Ltd October 2004 - April 2005
Skills
Sales Management, Team Leadership, Communication Skills, Customer Service, Metro Ethernet, Solution Selling, MPLS, VoIP, Broadband, Managed Services, IP, Call Center, Account Management, Carrier Ethernet, Optical Fiber, Ethernet, Telephony, B2B, Customer Satisfaction, Call Centers
Education
Fairmont State College 1998 — 2001
Fairmont State University 1998 — 2001
Computer engineering
U.S. Cellular July 2012 - Present
NTELOS September 2008 - June 2012
nTelos Wireless September 2008 - March 2009
G and S Wireless March 2007 - September 2008
Skills
Sales Management, Coaching, Retail, Wireless, Customer Satisfaction, Telecommunications, Cold Calling, Customer Service, Selling, Inventory Management, Hiring, Customer Relations, Team Building, Team Leadership, PowerPoint, Problem Solving, Outlook, Microsoft Office, Excel, Troubleshooting, Teamwork, Strategic Planning, Mentoring, Supervisory Skills, Event Management, Marketing Strategy, Analysis, Sales Operations, Direct Sales, Windows, Word, Leadership Development
Education
Fairmont State University 2007 — 2010
Management
Salem International University 2004 — 2006
Alfred University 2001 — 2004
Chemistry, Ceramic Engineering, Business
Supermedia August 2009 - July 2010
R. H.. Donnelley March 2005 - March 2009
nTelos Wireless September 1996 - May 2002
Education
The University of North Dakota 1977 — 1982
BSBA, Business, Management, Marketing, and Related Support Services, 2.7
nTelos Wireless September 2011 - Present
Cellular Sales November 2010 - September 2011
Con-Space Communications January 2010 - October 2010
Air Systems International, Inc. July 1996 - October 2009
Skills
Account Management, Sales Management, Computer Hardware
Education
Tidewater Community College 1992 — 1994
Business Management
Frontier Communications May 2010 - Present
nTelos Wireless August 2006 - May 2010
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Troubleshooting, Training, Collections, Deposits, Face to Face Sales, Phone Etiquette, Wireless, Calming
Education
Mountain State University 2002 — 2006
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
nTelos Wireless July 2014 - Present
Education
Forsyth Technical Community College 2002 — 2005
Associate's degree, Legal Assistant/Paralegal
nTelos Wireless 2001 - Present
PrimeCo Personal Communications June 2000 - September 2001
Skills
IT Administration,..., Troubleshooting, Networking, VoIP, Cisco Technologies, Integration, Technical Support, Wireless Networking, Switches, SQL, Network Design
Education
ECPI University 1999 — 2000
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Northeastern University 1979 — 1984
BS Criminal Justice, Criminal Justice/Law Enforcement Administration