John Q. Hammons Hotels & Resorts
Industry: Company
DescriptionFounded: 1951 Subsidiaries: John Q Hammons Hotels,
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John Q. Hammons Hotels & Resorts Employees
InterContinental Hotels Group (IHG®) August 2013 - Present
Eatons' Ranch May 2011 - April 2013
The Colorado Mountain Club 2013 - 2013
Valentines April 2007 - October 2008
John Q. Hammons Hotels & Resorts March 2003 - April 2007
Skills
Event Management, Microsoft Office, Event Planning, Microsoft Excel, Travel Management, Microsoft Word, Social Media, Tourism, Office Management, Outlook, PowerPoint, Hospitality, Public Relations, Marketing, Management, Social Media Marketing, Administrative..., Customer Service, Training, Employee Relations, Hotels, Food & Beverage, Public Speaking, Data Entry, Leadership, Time Management, Team Building, Social Networking, Customer Satisfaction, Sales, Inventory Management, Human Resources
Education
Missouri State University 2006 — 2011
Bachelor's degree, Entertainment/Business Management
ESC Rennes
International Business
Chartwells Higher Education Dining Services November 2014 - Present
Flik Independent Schools December 2012 - June 2014
Flik Independent Schools June 2010 - December 2012
John Q. Hammons Hotels & Resorts June 2007 - June 2010
Spiaggia August 2004 - May 2007
Skills
Food Service, Menu Development, Catering, Restaurants, Food, Fine Dining, Food & Beverage, Banquets, Food Safety, Wine, Cooking, Restaurant Management, Culinary Skills, Customer Service, Hospitality Management, Budgets, Team Building, Event Planning, Hospitality, Leadership, Cuisine
Education
WGU Missouri 2013 — 2015
Bachelor's Degree, Business Management
Le Cordon Bleu College of Culinary Arts-Chicago 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Culinary Arts
Aramark Center of Excellence - Facilities December 2014 - Present
ARAMARK November 2010 - December 2014
Q Center - Meetings; Conferences; Executive Learning November 2010 - December 2014
Lodging Hospitality Management April 2004 - November 2010
HMAHotels April 2002 - April 2004
John Q. Hammons Hotels & Resorts November 1998 - April 2002
Skills
Hospitality, Hospitality Management, Team Building, Customer Service, Budgets, Contract Negotiation, Management, Operations Management, Leadership, Hospitality Industry, Customer Satisfaction, Strategic Planning, Facilities Management, Restaurants, Food & Beverage, Hotels, Hotel Management, Catering, Purchasing, Resorts, P&L, Income Statement, Project Management
Education
University of Wisconsin-Whitewater
Judson University
Bachelor's Degree, Business Administration and Management, General
Judson University 2015 — 2017
Master of Business Administration (M.B.A.)
John Q. Hammons Hotels & Resorts March 2014 - Present
Crowne Plaza Little Rock and Hampton Inn & Suites West April 2013 - February 2014
Residence Inn and Fairfield Inn & Suites by Marriott Rogers April 2012 - April 2013
Mountain Harbor Resort & Spa April 2011 - May 2012
SPRINGDALE CHAMBER OF COMMERCE September 2008 - April 2011
Springdale Chamber of Commerce September 2008 - January 2011
Valued Services January 2008 - August 2008
Mountain Harbor Resort and Spa June 2007 - October 2007
STEVE STANDRIDGE INSURANCE June 2004 - June 2007
Skills
Event Planning, Customer Service, Public Speaking, Marketing, Sales, Budgets, Management, Hotels, Time Management, Negotiation, Program Management, Tourism, Hospitality, Event Management, Team Building, Leadership, Training, Public Relations
Education
University of Arkansas 2004 — 2007
Bachelor of Science degree, Human Environmental Sciences; Food, Human Nutrition, and Hospitality
Arkansas Tech University 2002 — 2004
Business Administration
Mount Ida School 1989 — 2002
John Q. Hammons Hotels & Resorts March 2012 - Present
Charis Community Church January 2012 - August 2012
Skills
Microsoft Technologies, Mobile Technology, Technology, Customer Service, Customer Satisfaction, Customer Support, Troubleshooting
Education
Illinois State University 2007 — 2014
Bachelor of Science (BS), Psychology
Aimbridge Hospitality November 2014 - Present
John Q. Hammons Hotels & Resorts June 2011 - October 2014
Aimbridge Hospitality December 2009 - June 2011
Hilton Worldwide September 2006 - December 2009
Westmont Hospitality Group March 2003 - August 2006
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Yield Management, Revenue Analysis, Pre-opening, Rooms Division, OnQ, Lodging, Micros, Front Office, Opening Hotels, Property Management..., Guest Service Management, Hotels, MICROS, Convention Services, Banquets
Education
Ashland University 1981 — 1985
BSBA - Hospitality Management Degree - Business
Centerville High School
Sodexo Education On-Site Service Solutions July 2015 - Present
Sodexo at Augustana College August 2012 - July 2015
Westward Ho Country Club February 2011 - August 2012
Avera McKennan Hospital & University Health Center 2001 - 2010
John Q. Hammons Hotels & Resorts 2000 - 2001
John Q. Hammons Hotels & Resorts 1999 - 2000
Skills
Menu Development, Culinary Skills, Food, Catering, Cuisine, Fine Dining, Food Service, Food & Beverage, Recipes, Restaurants, Food Safety, Banquets, Cooking, Restaurant Management, HACCP, Sanitation, Food Industry, Gourmet, Pastry, Food Preparation, Menu Costing, Culinary Management
Education
Culinary Institute of America 1996 — 1998
Associate's degree, Culinary Arts/Chef Training
Lake Area Technical Institute 1994 — 1996
Automotive Tech, Automotive Tech
alcester hudson high
RouteSmart Technologies August 2011 - Present
City of Portland July 2010 - August 2011
City of Portland May 2007 - June 2010
City of Portland April 1999 - May 2007
John Q. Hammons Hotels & Resorts 1995 - 1998
Skills
GIS, Water, ArcGIS, Local Government, GPS, MS Project, Government, Project Planning, ESRI, Analysis, Data Analysis, Process Improvement, Training, Integration, Strategic Planning
Education
University of Arizona 1990 — 1994
BA
Portland Community College 2000 — 2002
Clark College 2003 — 2006
John Q. Hammons Hotels & Resorts June 2013 - Present
Holiday Inn & Suites I-44 September 2011 - June 2013
Residence Inn Joplin, MO June 2009 - July 2011
Skills
Proficient Communicator, Proficient Typing Skills, FOSSE, OPERA Program, Human Resources, Accounting, PowerPoint, AS400 system, Microsoft Excel, Microsoft Word, Microsoft Publisher, Bookkeeping, Brochures, Customer Service, Employee Benefits, Hospitality Industry, HR Policies, Journalism, 10 Key, Newsletters, Research, Creative Writing, Windows
Education
Crowder College 2009 — 2011
Jaffer Group of Companies March 2014 - Present
Sheraton Phoenix Airport Hotel Tempe December 2012 - March 2014
John Q. Hammons Hotels & Resorts November 2010 - May 2012
InterContinental Hotels Group 2008 - May 2012
John Q. Hammons Hotels & Resorts February 2008 - November 2010
Riverview Community Bank December 2006 - February 2008
John Q. Hammons Hotels & Resorts January 2001 - December 2006
Skills
Hotels, Hospitality, Management, Team Leadership, Customer Satisfaction, Employee Relations, Recruiting, Team Building, Employee Training, Property Management..., Travel Management, Coaching, Leadership, Human Resources, Benefits Administration, Marketing, Tourism, Event Management, Leisure, Event Planning, Hotel Management, Hospitality Management, Sales Management, Hospitality Industry, Sales
Education
Eastern Oregon University 2003 — 2008
Bachelor of Science, Business Management, Leadership and Organization
Eastern Oregon University
Bachelor of Science (B.S.), Business Management, Leadership and Organization
Association & Legislative Resources February 2014 - Present
Training Resources June 2008 - January 2014
Orchestrate Management June 2004 - May 2008
Hotel Fort Des Moines June 1994 - June 1999
John Q. Hammons Hotels & Resorts 1990 - 1994
Skills
Sales and Marketing, Event Management, Event Planning, Coordinating Events, Hospitality, Hotel Sales & Marketing, Outside Sales, Retail Sales, Hospitality Industry, Restaurants, Sales Management, Hospitality Management, Hotels, Association Management, Meeting Planning, Trade Shows, Training
Education
Oklahoma State University 1985 — 1986
Bachelor of Science (B.S.), Marketing
Iowa State University 1982 — 1985
Marketing
John Q. Hammons Hotels & Resorts June 2014 - Present
Drury University September 2010 - May 2014
Drury University February 2013 - April 2014
State of Missouri June 2013 - August 2013
McDonald's Corporation May 2010 - September 2010
Skills
Hard Worker, Organizing, Word, PowerPoint, Excel, Microsoft Word, Always Punctual, E-Learning, Tax, Microsoft Excel, Time Management
Education
Drury University 2010 — 2014
Bachelor of Business Administration (BBA), Accounting, Senior
Splendido at Rancho Vistoso October 2014 - Present
John Q. Hammons Hotels & Resorts November 2012 - October 2014
John Q. Hammons Hotels & Resorts November 2011 - November 2012
Holiday Inn January 2009 - November 2011
Nashville Symphony January 2006 - November 2006
Sheraton Music City Hotel February 2005 - June 2005
Gaylord Entertainment Company June 2000 - February 2004
Skills
Hospitality Management, Meeting Planning, Hotel Management, Hospitality Industry, Revenue Analysis, Labor Control, Bartending, Account Management, Interior Design, Weddings, Catering, Military Logistics, Military Training, Joint Military..., Inventory Control, Hotels, Hospitality, Banquets, Resorts, Food & Beverage, Convention Services, Event Management, Restaurants, Customer Service, Event Planning, Front Office, Menu Development, MICROS, Tourism, Yield Management, Budgets, Training, Management, Team Building, Strategic Planning, Corporate Events, Customer Satisfaction, Sales, Microsoft Excel, Restaurant Management, Guest Service Management, Wine, Hiring, Fine Dining, Time Management, Pre-opening
Education
International Academy of Design and Technology-Nashville 2005 — 2007
Associate of Arts (AA), Interior Design
O'Reilly Hospitality Management, LLC May 2012 - Present
Missouri State University August 2011 - May 2012
John Q. Hammons Hotels & Resorts August 2006 - July 2011
Drury Hotels August 1995 - August 2006
Howard Johnson Hotel and Exhibition Center February 1987 - August 1995
Skills
Hotels, Restaurants, Public Speaking, Hospitality Industry, Teaching, Hotel Management, Hospitality, Hospitality Management, Food & Beverage, Event Planning, Event Management, Catering, Customer Service, Strategic Planning, Sales, Revenue Analysis, Budget, Public Relations, Marketing, Inventory Management
Education
Columbia College 2010 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations, 4.0
Missouri State University 1989 — 1993
Bachelor of Science (BS), Hospitality and Restaurant Administration
Kansas State University August 2014 - Present
Lexmark Enterprise Software June 2015 - August 2015
The Saxton Group February 2012 - August 2014
Bothwell Saxton Restaurants August 2010 - February 2012
Bothwell Saxton Restaurants May 2009 - August 2010
Tan-Tar-A Resorts May 2008 - August 2008
John Q. Hammons Hotels & Resorts March 2007 - August 2007
Skills
Customer Service, Restaurants, Hospitality, Catering, Restaurant Management, Hospitality Management, Food, Customer Satisfaction, Time Management, Food Service, ServSafe, Training, Food & Beverage, Microsoft Word, Budgets, Inventory Management, Hotels, Front Office, Resorts, Outlook, Employee Management, Revenue Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Serve Safe Certified, New Store Openings, Hospitality Industry, Food Safety, New Restaurant Openings, Salesforce.com, ImageNow
Education
Kansas State University 2014 — 2016
Bachelor’s Degree, Management Information Systems, General
Kansas State University 2005 — 2009
Bachelor of Science (B.S.), Hotel and Restaurant Management, B
PGA National Resort & Spa February 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2013 - February 2015
John Q. Hammons Hotels & Resorts March 2012 - October 2013
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - March 2012
Starwood Hotels & Resorts Worldwide, Inc. June 2009 - May 2011
Skills
Hotel Management, Hospitality Management, Banquets, Hospitality Industry, Hotels, Resorts, Micros, Rooms Division, Revenue Analysis, Pre-opening, Restaurants, Food & Beverage, Property Management..., Yield Management, Hospitality, MICROS
Education
Indiana University Bloomington 2002 — 2007
Tourism and Travel Services Management
Mill Creek Records January 2014 - Present
Downwrite October 2013 - Present
Fairmont Raffles Hotels International June 2013 - Present
Modus Aurora December 2011 - Present
The Windish Agency June 2013 - September 2013
John Q. Hammons Hotels & Resorts December 2012 - May 2013
StuRecords January 2012 - May 2013
John Q. Hammons Hotels & Resorts March 2010 - May 2013
Parke Hotel and Conference Center March 2009 - March 2010
S&K Menswear March 2008 - March 2009
Skills
Music, Hotels, Event Planning, Event Management, Social Networking, Social Media Marketing, Customer Service, Hospitality, Music Industry, Entrepreneurship, Social Media, Time Management, Food & Beverage, Customer Satisfaction, Events Coordination, Leadership, Marketing, Apple OS, Microsoft Office, Concerts, Facebook, Hospitality Industry
Education
Illinois State University 2009 — 2013
Bachelor of Science (B.S.), Music Business
Normal Community High School 2005 — 2009
Blue Cross and Blue Shield of Kansas June 2015 - Present
John Q. Hammons Hotels & Resorts January 2014 - Present
State of Kansas January 2015 - May 2015
Kansas Secretary of State January 2013 - November 2013
Shawnee County Elections Office May 2012 - December 2012
Blue Moose Bar & Grill October 2011 - March 2012
Ogden Publications May 2011 - January 2012
Skills
Human Resources, Data Entry, Payroll, Event Planning, Microsoft Office, Public Speaking, Customer Service, Social Media, Public Relations, Social Networking, Microsoft Excel, Budgets
Education
Johnson County Community College
Washburn University
Sheraton Hotels & Resorts April 2015 - Present
John Q. Hammons Hotels & Resorts December 2012 - April 2015
John Q. Hammons Hotels & Resorts July 2011 - December 2012
John Q. Hammons Hotels & Resorts August 2009 - July 2011
John Q. Hammons Hotels & Resorts October 2008 - August 2009
American Clay Enterprises, LLC October 2006 - October 2008
Cooperative Educational Services June 2002 - October 2006
Big J Enterprises July 2000 - June 2002
Skills
Wedding Coordinating, Weddings, Wedding Planning, Hospitality Industry, Hospitality Management, Hotels, Event Management, Customer Service, Catering, Financial Accounting, Human Resources, Accounts Payable &..., Payroll Processing, Garnishments, Certified Payroll, Hospitality, Bookkeeping
Education
Cibola High School
Diploma, Required
Central New Mexico Community College
Accounting and Business/Management
John Q. Hammons Hotels & Resorts May 2013 - Present
Duell Baren LLC June 2013 - March 2015
Angel Acres June 2009 - June 2013
ISC Surfaces June 2008 - June 2009
Mountain Valley Spring Company July 2003 - November 2007
Eldorado Artesian Springs, Inc. May 1999 - June 2003
Skills
Customer Service, Sales, Agriculture, Route Planning, Strategic Planning, Management, Training, Leadership, Team Building, Construction, Creative Problem Solving, Painting, People Skills, Woodworking, Logistics, Inventory Management, Farms, Sales Operations, Budgets, Retail, Sustainable Agriculture, Human Resources, Merchandising, Operations Management, Microsoft Excel, Microsoft Office, Public Speaking, Product Development, Product Marketing, Graphic Design, Carpentry, Electrical..., Maintenance, Plumbing, Equipment Maintenance, Equipment Repair, Entrepreneurship, Marketing, Landscaping, Garden Design, Gardening, Renovation, Animal Husbandry, Childcare, Research, Restaurants, Building Maintenance
Education
Columbia College 2015 — 2017
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Salem State College 1996 — 1997
Geology/Earth Science, General
Western Illinois University 1995 — 1995
Geology/Earth Science, General
Hunt Oil Company June 2008 - October 2013
John Q. Hammons Hotels & Resorts 2006 - 2008
Rosewood Hotels & Resorts December 2003 - June 2006
SEI Meetings & Incentives October 2000 - June 2003
Snow Sports Association August 1998 - June 2000
PepsiCo - Frito Lay June 1986 - August 1998
Skills
Microsoft Excel, Customer Service, Outlook, Microsoft Office, Event Planning, Event Management, Project Management, Team Building, Contract Negotiation, Corporate Events, Food & Beverage, Hotel Booking, Hotel Management, Contractual Agreements, Contractor Management, Client Liaison, Events Coordination, Corporate Etiquette, Leadership, Budgets, Customer Satisfaction, Hotels, Project Planning, Trade Shows, Catering, Menu Development
Education
Collin County Community College 2002 — 2006
Culinary Arts & Hotel Management
Dallas Baptist University 1989 — 1994
BA
New Horizons Travel October 2009 - Present
TechniGraphics January 2008 - October 2009
Sylvan Dale Guest Ranch January 2007 - December 2007
John Q. Hammons Hotels & Resorts May 1998 - September 2006
Skills
Payroll, Accounts Receivable, Financial Reporting, Forecasting, Accounting, Tourism, Microsoft Excel, Accounts Payable, Account Reconciliation, Microsoft Word, Catering, Sales Management, Hotels, Office Management, Revenue Analysis, Budget Forecasts, Tax Preparation, Travel Management, Hotel Management, Resorts, Hospitality Management, Hospitality, Budgets
Education
Colorado State University
Accounting/Payroll
Texas A&M University December 2014 - Present
John Q. Hammons Hotels & Resorts October 2013 - July 2014
Texas Baptist Christian Life Commission May 2012 - August 2013
Texas A&M Transportation Institute January 2013 - May 2013
Texas A&M University August 2010 - May 2013
Clemson University September 2007 - April 2008
Skills
Writing, Copy Editing, Public Speaking, Nonprofits, PowerPoint, Microsoft Office, Social Media, Microsoft Word, Policy Analysis, Microsoft Excel, Public Policy, Government, Policy, Qualitative Research, Politics, Volunteer Management
Education
Texas A&M University 2011 — 2013
MPSA, Public Policy Analysis
Clemson University 2005 — 2008
BA, Philosophy
Advertising Specialties and Design May 2014 - Present
Sprint Nextel July 2012 - April 2014
Eagle Golf September 2010 - July 2012
Hospitality Softnet 2009 - 2011
OfficeMax 2008 - 2009
Highlands Golf and Supper Club 2002 - 2006
Leisure Hotels & Resorts 2001 - 2002
Bristol Hotels and Resorts 1996 - 1999
John Q. Hammons Hotels & Resorts 1994 - 1996
Dimension Development 1994 - 1996
Skills
Event Planning, Event Management, Team Building, Fundraising, Strategic Planning, Business Development, Marketing Strategy, Operating Budgets, Wireless, Sales Process, Customer Experience, Sales Operations, Cellular Communications, machine to machine, Bluetooth, Asset Tracking, GPS navigation, Phone Skills, Training, Customer Oriented, Customer Retention, Professional Services, IT Solutions, Cell Culture, Remote Monitoring, Marketing, Hospitality, Direct Sales, Customer Satisfaction, M2M, Sales Management, Cold Calling, Time Management, Telephone Skills, Sales, Salesforce.com, Sales Presentations, Hotels, Account Management, Trade Shows, Leadership, Team Leadership, Solution Selling, B2B, Customer Service, Budgets, New Business Development, Selling, CRM
Education
Hutchinson Community College
John Q. Hammons Hotels & Resorts April 2011 - July 2014
At Your Service Catering & Event Planning February 2010 - February 2011
Bliss Soiree January 2008 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Dallas Baptist University 1998 — 2001
Communications/ Public Relations
Colorado Chautauqua National Historic Landmark June 2015 - Present
Direct Energy May 2014 - May 2015
Dr. Dennis M. Brtva and Associates January 2013 - May 2014
John Q. Hammons Hotels & Resorts May 2010 - December 2013
Taco Bell May 2010 - January 2011
Lexington Health Network April 2008 - August 2008
Mount Greenwood Dry Clean March 2006 - March 2008
Skills
PowerPoint, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Creative Problem Solving, Teamwork, Work Well Independently, Time Management, Close Attention to..., Mac OS, Windows 7, Cpr Certified, Prioritisation, Social Media, Sales Logix, Salesforce.com
Education
Illinois State University 2008 — 2012
Bachelor of Science (BS), Business/Sociology
Mother McAuley Liberal Arts High School 2004 — 2008
John Q. Hammons Hotels & Resorts November 2010 - Present
Wells Fargo Arena December 2007 - November 2010
Skills
Audio Visual Support, Management
Education
Des Moines Area Community College 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
John Q. Hammons Hotels & Resorts December 2005 - Present
John Q. Hammons Hotels & Resorts June 2000 - December 2005
Starwood Hotels & Resorts Worldwide, Inc. July 1997 - August 1998
Doubletree Hotels/Red Lion Hotels & Resorts September 1987 - July 1997
Skills
Front Office, Hospitality Management, Hotels, Revenue Analysis, Resorts, Sales, Motivation, Ingenuity, Leadership Development, Team Leadership, Integrity, Pre-opening, Banquets
Education
Idaho State University 1986 — 1987
Finance
Utah Valley University 1986 — 1986
Hotel, Motel, and Restaurant Management
Brigham Young University - Idaho 1982 — 1983
General Studies
John Q. Hammons Hotels & Resorts January 2015 - Present
John Q. Hammons Hotels & Resorts April 2013 - January 2015
John Q. Hammons Hotels & Resorts April 2012 - April 2013
John Q. Hammons Hotels & Resorts April 2009 - April 2012
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Management, Food & Beverage, Catering, Meeting Planning, Rooms Division, Convention Services, Pre-opening, Hotel Booking, Corporate Sales..., Delphi, Trade Shows, Corporate Events
Education
Illinois State University 2001 — 2005
Bachelor of Science, Mass Communication/Media Studies
John Q. Hammons Hotels & Resorts April 2008 - Present
Columbia Club, Indianapolis IN June 2007 - April 2008
Conrad Hotel Indianapolis September 2006 - May 2007
University of Virginia, Boars Head Inn September 2004 - September 2006
Westin St. Louis October 2000 - September 2004
Four Seasons Hotels and Resorts January 1988 - October 2000
Skills
Hotels, Hospitality Management, Food & Beverage, Catering, Hospitality Industry, Restaurants, Banquets, Hotel Management, Menu Development
Education
British Columbia Institute of Technology 1985 — 1986
Erickson Living June 2013 - Present
Tri-County Health Department August 2011 - July 2012
Clear Creek Care Center 2003 - 2008
Radisson Hotels March 1999 - October 2000
John Q. Hammons Hotels & Resorts May 1996 - March 1999
Skills
Public Health, Nutrition Education, Medical Nutrition..., Health Promotion, Health Education, Enteral Nutrition, Sports Nutrition, Prevention, Preventive Medicine, Diabetes, Nutritional Counseling, Clinical Nutrition, Dietetics, Chef, Nutrition, Cooking, Menu Development, Catering
Education
Tri-County Health Department Dietetic Internship 2011 — 2012
Colorado State University 2008 — 2010
Bachelor of Science (BS), Food Science and Human Nutrition
John Q. Hammons Hotels & Resorts May 2013 - Present
Interstate Hotels & Resorts July 2011 - May 2013
Holiday Inn Express Tyler North July 2010 - June 2011
Huntington Hotel Group April 2010 - July 2010
Image Hospitality November 2006 - December 2008
Skills
Customer Service, Hotel Management, Yield Management, OnQ, Sales, Hotels, Hospitality Industry, Hospitality Management, Budgets
Education
East Texas Baptist University 2002 — 2008
Bachelor of Science (B.S.), University Studies
West Mesquite High School 1998 — 2002
John Q. Hammons Hotels & Resorts December 2014 - Present
Tour De Food July 2014 - Present
Buca di Beppo May 2012 - April 2014
JHM Hotels April 2011 - May 2012
Red Ventures May 2010 - April 2011
Torzewski & Son's September 2009 - June 2010
Four Points by Sheraton Charlotte February 2009 - September 2009
Hilton Worldwide June 2003 - February 2009
A&M Hospitality November 2005 - June 2006
Interstate Hotels & Resorts June 1997 - May 2003
Skills
Market Planning, Sales Management, Sales, Account Management, Online Advertising, Marketing Strategy, Digital Marketing, New Business Development, Event Management, Event Planning, Customer Service, Negotiation, Team Building, Contract Negotiation, Hotels, Strategic Planning, Hospitality Industry, Hospitality Management, B2B, Email Marketing, Marketing, Corporate Events, Budgets, Leadership, Hospitality, Trade Shows, Advertising, Training, Catering, Marketing Communications, Social Networking, Public Relations, Social Media Marketing, Meeting Planning, Online Marketing, Tourism, Sponsorship, Social Media, Customer Satisfaction, Food & Beverage, Revenue Analysis, Facebook, Restaurants, Hotel Management, Banquets, Management, Marketing Management, Food, Resorts, Yield Management
Education
Central Michigan University 1989 — 1992
BA in Applied Arts, Broadcasting/History/Communications, 3.0
Monroe County Community College 1985 — 1989
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Jefferson High School Monroe MI 1981 — 1985
High School Diploma, General Studies
Premier Catering February 2009 - Present
Biaggi's Ristorante Italiano February 2009 - Present
Biaggi's Ristorante Italiano March 2002 - February 2007
Red Roof Inn Des Moines February 2001 - October 2002
Iowa Restaurant Association March 1998 - March 2001
Savery Hotel and Spa March 1993 - September 1998
John Q. Hammons Hotels & Resorts August 1988 - March 1993
Skills
Advertising, Marketing Communications, Online Advertising, Coaching, Social Media Marketing
Education
Community College of the Air Force 1981 — 1982
Air Force Certificate of Completion, Photogrametry
Central Missouri State University 1979 — 1981
Business Administration and Management, General
Jack Henry & Associates May 2015 - Present
EDCO Group Inc. December 2013 - September 2015
HEALTHCAREfirst May 2012 - October 2013
Visioncon, Inc April 2010 - August 2013
VISIONCON, INC August 2008 - April 2012
John Q. Hammons Hotels & Resorts March 2006 - April 2012
Networks Inc May 2005 - December 2005
Mailbox IT Stores of America October 2004 - May 2005
WELLPOINT / BLUE CROSS BLUE SHIELD OF MISSOURI July 2001 - October 2004
AT&T November 1999 - February 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Administration, Customer Relations, Problem Solving, Documentation, Inventory Management, Hiring, Web Design, Network Administration, Policy Writing, IT Service Management, Photoshop, Employee Management, Software Documentation, System Administration, Microsoft Word, Computer Hardware, Networking
Education
Bryan College 2002 — 2003
Computer Systems Networking and Telecommunications
Missouri State University
Bachelor of Science degree, Psychology
Affiniti Management Services January 2015 - Present
Rolling Oaks Group of Companies 2011 - Present
Affiniti Management Services 2011 - Present
Rolling Oaks Hospitality, Inc July 2004 - 2011
John Q. Hammons Hotels & Resorts 2003 - July 2004
John Q. Hammons Hotels & Resorts 1999 - 2003
John Q. Hammons Hotels & Resorts 1998 - 1999
John Q. Hammons Hotels & Resorts 1997 - 1998
John Q. Hammons Hotels & Resorts 1996 - 1997
Skills
Hospitality Management, Hospitality Industry, Food & Beverage, Revenue Management, Hotels, Budget Management, Financial Forecasting, Budget Development, Budgets, Catering, Contract Negotiation, Customer Satisfaction, Customer Service, Event Management, Event Planning, Guest Service Management, Hospitality, Hotel Booking, Hotel Management, Leadership, Marketing, Meeting Planning, OnQ, Pre-opening, Public Relations, Resorts, Restaurants, Revenue Analysis, Team Building, Yield Management
Education
Central Bible College 1993 — 1997
BS, Communications
Chippewa Valley High School 1989 — 1992
John Q. Hammons Hotels & Resorts October 2008 - Present
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Banquets, Pre-opening, Hospitality, Hotels, Catering, Culinary Management, Culinary Skills, Customer Service, Event Management, Event Planning, Food, Resorts, Revenue Analysis, Food
Education
Johnson & Wales University 2001 — 2003
Associate's degree, Culinary Arts/Chef Training
Associated Electric Cooperative Inc February 2015 - Present
John Q. Hammons Hotels & Resorts November 2010 - February 2015
Western Iowa Tech Community College 2008 - 2010
Pella Community School District 2005 - 2009
Skills
Hospitality Management
Education
Western Iowa Tech Community College 2008 — 2010
Networking Administration and Security
Central College
Pella High School
Hotel Management and Consulting September 2014 - Present
Extended Stay America October 2008 - September 2014
Hilton Garden Inn October 2006 - October 2008
John Q. Hammons Hotels & Resorts March 1999 - October 2006
Skills
Rooms Division, Hospitality Management, Revenue Analysis, Hospitality Industry, Yield Management, Hotels, Front Office, Pre-opening, Hospitality, Food & Beverage, Resorts, Banquets, Micros, Property Management..., OnQ, Opening Hotels, Guest Service Management
Education
Johnson & Wales University 2001 — 2003
Bachelor of Applied Science (BASc), Hotel and Restaurant Management
Johnson and Wales University 1999 — 2001
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Harwich High School 1992 — 1995
Highschool, Cape Cod Mass.
Soho House & Co February 2015 - Present
Eden Roc Miami Beach September 2013 - February 2015
JW Marriott Marquis Miami January 2012 - September 2013
The Palms Hotel & Spa January 2012 - February 2012
db Bistro Moderne October 2010 - January 2012
John Q. Hammons Hotels & Resorts October 2009 - September 2010
McLean County Juvenile Detention Center October 2009 - February 2010
Subway March 2009 - October 2009
Chateau Hotel and Conference Center June 2008 - October 2009
Best Western International October 2002 - October 2008
Skills
Hospitality, Restaurants, Hotels, Customer Service, Food, Hospitality Management, Banquets, Micros, Food Service, Menu Development, Fine Dining, Cooking, Inventory Management, Pre-opening, Microsoft Office, Recipes, PowerPoint, Microsoft Excel, Event Management, Recruiting, Team Building, Time Management, Public Speaking, Wine, Food, Food & Beverage, Cuisine, Restaurant Management, Catering, Chef, Hospitality Industry, Open Table, Bartending, New Restaurant Openings, Food Safety, Sanitation, Convention Services, Hiring, Concierge Services, Food Preparation, Yield Management, Food Quality, Cocktails, Wine Tasting, Alcoholic Beverages, Tourism, Banquet Operations, Cost Control, Pre-opening experience, Opening Hotels
Education
Illinois State University 2005 — 2010
Bachelor of Science, Criminal Justice
Summit Hotel Management March 2013 - Present
Arlington Real Estate 2004 - 2014
Oakwood Worldwide April 2005 - March 2013
Doubletree Hotels October 2002 - March 2005
Davidson Hotels & Resorts May 2000 - September 2002
John Q. Hammons Hotels & Resorts April 1994 - May 2000
Various 1984 - 1994
Skills
Hospitality, Income Statement, Hotels, Revenue Analysis, Hospitality Management, Sales, Hospitality Industry, Entrepreneurship, Hotel Management, Leadership, Food & Beverage, Customer Satisfaction, Resorts, Restaurants, Operational Excellence, Front Office, P&L, Pre-opening, Yield Management, Multi-State Operations, Operating Budgets, Customer Retention, Restaurant Management, Forecasting
Education
Drury University 1979 — 1984
BA, Business
Missouri Real Estate Brokers License
Mondelēz International October 2014 - Present
John Q. Hammons Hotels & Resorts March 2014 - Present
Illinois State University Counseling Services August 2013 - Present
Illinois State University August 2010 - Present
Skills
Student Affairs, Time Management, Event Planning, Higher Education, Statistics, SPSS, Psychology, Data Analysis, Research, Qualitative Research, Microsoft Excel, Public Speaking, Student Development, Microsoft Office, PowerPoint, Social Media, Community Outreach, Facebook, Teaching, Microsoft Word, Nonprofits
Education
University of Houston 2015 — 2017
Master's degree, Counseling Psychology
Illinois State University 2010 — 2014
Bachelor of Science (BS), Psychology
Sheraton Steamboat Resort August 2004 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2004 - Present
John Q. Hammons Hotels & Resorts 1994 - 2004
Skills
Hotel Management, Leadership, Hospitality, Hotels, Meeting Planning, Resorts, Event Management, Hospitality Industry, Revenue Analysis, Hospitality Management, Customer Service, Sales, Contract Negotiation, Trade Shows
Education
Colorado College 1985 — 1989
Bachelor's Degree, History
Nixa Public Schools August 2007 - May 2014
Logan-Rogersville Primary August 2003 - May 2007
John Q. Hammons Hotels & Resorts November 1989 - May 2003
Skills
Teacher Training, Curriculum Design, Team Leadership, Corporate Communications, Technology, Differentiated..., Instructional Technology, Consulting, Classroom, Curriculum Development, Educational Leadership, Leadership, Curriculum Mapping, K-12, RTI, Language Arts, Special Education
Education
Drury University 2004 — 2007
Master of Arts (MA), Curriculum and Instruction, A
Drury University 1998 — 2003
Bachelor of Arts (BA), Elementary Education and Teaching, A
Osf St Francis Hospital June 2015 - Present
John Q. Hammons Hotels & Resorts September 2009 - June 2014
Meijer March 2007 - May 2009
Skills
Research, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Retail, Social Networking
Education
Parkland College 2013 — 2015
Respiratory Care, Respiratory Care Therapy/Therapist
Illinois State University 2007 — 2012
Bachelor of Science (BS), History, Minor in Nutrition
Joliet Junior College 2005 — 2007
Associate of Science (A.S.), Respiratory Care Therapy/Therapist
Warwick International Hotels March 2014 - Present
John Q. Hammons Hotels & Resorts May 2013 - March 2014
CSU Events and Constituent Engagement December 2009 - May 2013
CSU Events and Constituent Engagement September 2012 - January 2013
The Aspen Grille August 2011 - December 2012
Skills
Event Planning, Coordinating Events, Guest Service Management, Hospitality, Catering, Training, Events, Management, Microsoft Office, Customer Satisfaction, Administrative Functions, Customer Surveys, Hotels, Menu Development, Weddings, Wedding Planning, Private Events, Food, Banquets, Sales, Food, Hospitality Management, Meeting Planning, Resorts
Education
Colorado State University 2009 — 2013
Bachelors, Hospitality Management
Freelance 2014 - Present
John Q. Hammons Hotels & Resorts August 2012 - Present
Embassy Suites Hampton Roads - Hotel, Spa & Convention Center April 2010 - Present
Wedding Coordination July 2013 - Present
IAAP Peninsula Chapter August 2011 - October 2012
Embassy Suites Williamsburg August 2009 - April 2010
Seventh Point Marketing, Advertising and Public Relations Agency May 2009 - July 2009
Skills
Social Media, Event Planning, Public Relations, Customer Service, Event Management, Advertising, Sales, Hospitality, Hotels, Social Networking, Marketing, Microsoft Office, Newsletters, Budgets, Facebook, Catering, Social Media Marketing, Photoshop, Editing, Customer Satisfaction, Microsoft Excel, Hospitality Management, Meeting Planning, Corporate Events, Time Management, Fundraising, Banquets, Tourism, Revenue Analysis, Food & Beverage, Data Entry, Marketing Communications, Community Relations, Online Marketing, Hospitality Industry
Education
Franciscan University of Steubenville 2006 — 2009
BA, Communication Arts with Graphic Design Concentration
Bruton High School 2002 — 2006
Interstate Hotels & Resorts July 2014 - Present
Noble - Interstate Hotel Group October 2007 - July 2014
Winegardner & Hammons February 2005 - October 2006
Remington Hotels February 2003 - February 2005
Remington Hotels September 1998 - February 2003
Bristol Hotels and Resorts/Harvey Hotels 1993 - September 1998
Caribbean Hotel Association 1989 - 1993
John Q. Hammons Hotels & Resorts 1983 - 1989
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality, Resorts, Food & Beverage, Yield Management, Pre-opening, Restaurants, Front Office, Catering, Rooms Division, Restaurant Management
Education
Cornell University 1979 — 1983
BSc, Hotel Administration
ARAMARK March 2013 - Present
Sheraton - Iowa City & hotelVetro March 2006 - March 2013
Marriott at Vanderbilt University May 2005 - March 2006
The Francis Marion Hotel September 2003 - May 2005
John Q. Hammons Hotels & Resorts 1993 - 2002
Skills
PSCT- Brand (Property..., PSCT- Experience..., PSCT- Voice (Property..., PSCT- Leadership..., Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Front Office, Revenue Analysis, Rooms Division, Yield Management, Management, Property Management..., Training, Resorts, Hospitality, Budgets, Customer Satisfaction, Menu Development, Micros, Catering
Education
Johnson and Wales University 2003 — 2005
Associate, Food and Beverage Management
Fillmore Hospitality, LLC March 2013 - Present
Courtyard by Marriott January 2013 - Present
StepStone Hospitality January 2013 - March 2014
HHRABC 2013 - 2013
John Q. Hammons Hotels & Resorts 2005 - 2013
Marriott Coral Springs Hotel, Golf and Convention Center 2005 - 2010
QEP 1998 - 2004
Hagemeyer North America 1995 - 1998
Ocean Reef Club 1992 - 1995
Pier Sixty-Six Resort and Marina 1990 - 1992
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Benefits Administration, Hotels, Hospitality, Employee Relations, Budgets, Recruiting, Training, Payroll, Hotel Management, Resorts, Hospitality Industry, Hospitality Management
Education
CHP-Certified Hospitality Professional 2014 — 2014
CHP, Hospitality Administration/Management
CELS-Certified Employment Law Specialist 2007 — 2010
CELS, Employment Law
Columbia Southern University 2006 — 2008
C.E.L.S., Employment Law
Topgolf International February 2015 - Present
TopGolf International August 2013 - February 2015
TopGolf International March 2011 - August 2013
Mama Emilia's September 2006 - January 2011
John Q. Hammons Hotels & Resorts January 2006 - September 2006
Skills
Catering, Food & Beverage, Banquets, Restaurant Management, Recipes, Restaurants, Cuisine, Inventory Management, Inventory Control, Saute, Grill, Wine, Menu Development, Hospitality Management, Fine Dining, Seafood, Cooking, Openings, Marketing, Chef, Budgets, Food Industry, Food, Culinary Skills, Customer Satisfaction, Hospitality, Sanitation, Menu Costing, Food Safety, Food Service, Parties, Food Preparation, Gourmet, Hospitality Industry, Labor Control, Food Quality, Pastry, Multi-unit, Serve Safe Certified, ServSafe, Culinary Management, Hiring, Hotels, Resorts
Education
Art Institute of Dallas
Culinary Arts
The University of Texas at Dallas 1994 — 1999
Business Management
Sonesta Fort Lauderdale August 2014 - Present
Sonesta Fort Lauderdale 2014 - 2015
Sonesta Fort Lauderdale 2014 - 2015
Sonesta Fort Lauderdale 2014 - 2015
Element by Westin Miami International Airport January 2013 - July 2014
John Q. Hammons Hotels & Resorts June 2010 - December 2012
Stonebridge Hospitality September 2008 - May 2010
Marriott International March 2007 - September 2008
Staybridge Suites Plantation November 2006 - February 2007
Staybridge Suites Plantation May 2002 - November 2006
Skills
Sales Management, Hospitality Management, Revenue Analysis, Meeting Planning, Customer Service, Operations Management, OnQ, Event Planning, Sales, Hospitality, Budgets, Food & Beverage, Forecasting, Hotels
Education
Florida International University
Bachelor of Science, Hospitality Management
Texas Tech University April 2015 - Present
Aimbridge Hospitality July 2014 - April 2015
John Q. Hammons Hotels & Resorts September 2013 - July 2014
John Q. Hammons Hotels & Resorts July 2012 - September 2013
Pearl Hospitality October 2011 - July 2012
Moody Gardens Hotel, Spa and Convention Center May 2010 - August 2010
Briarcrest Country Club September 2006 - April 2007
Skills
Hospitality, Hotels, Restaurants, Microsoft Office, Customer Service, Hospitality Industry, Hospitality Management, Food, Hotel Management, Revenue Analysis, Property Management..., Food, Front Office, OnQ
Education
Texas Tech University 2008 — 2011
B.S., Restaurant, Hotel, and Institutional Management
Blinn College 2006 — 2008
Associates Degree, Arts
TMI Hospitality September 2014 - Present
Interstate Hotels & Resorts for the Hyatt Place Fredericksburg at Mary Washington September 2013 - August 2014
Cooper Hotels October 2012 - September 2013
Interstate Hotels & Resorts October 2008 - October 2012
Interstate Hotels & Resorts February 2007 - July 2008
Interstate Hotels & Resorts February 2006 - February 2007
John Q. Hammons Hotels & Resorts November 2004 - February 2006
Interstate Hotels & Resorts August 2003 - November 2004
Adams Mark 2000 - 2001
Little Caesars August 1997 - January 2000
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, OnQ, Property Management..., Yield Management, Event Management, Hotel Booking, Event Planning, Revenue Analysis, Food & Beverage, Tourism, Meeting Planning, Banquets, SalesPro, Training, Microsoft Excel, Rooms Division, Delphi, Strategic Planning, Opening Hotels, Excel, Singing, painting, Home decorating, Writing, Revenue Management/..., Marketing Communications, Digital Photography, Web Applications, Forecasting, Sales Management, P, Social Media Marketing, Budgets, Wedding Planning, Customer Satisfaction, Menu Development, Pre-opening experience, Revenue Forecasting, Food, Opera, Reserve, Lanyon, Power Point, Resorts, Catering, Convention Services
Education
Ferris State University 1989 — 1991
Hospitality Management
John Q. Hammons Hotels & Resorts May 2014 - Present
Nationwide Insurance February 2012 - May 2014
Eurest April 2010 - December 2011
Skills
Customer Service, Sales, Event Planning, Marketing, Event Management, Customer Satisfaction, Catering, Microsoft Office, Microsoft Excel, Hospitality, Time Management, Food & Beverage, Call Centers
Education
Central College 2004 — 2008
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Orlando Magic September 2015 - Present
Amateur Athletic Union July 2015 - July 2015
University of Kentucky June 2015 - July 2015
ProCamps Worldwide June 2015 - July 2015
John Q. Hammons Hotels & Resorts May 2014 - June 2015
Western Kentucky University October 2013 - May 2015
"ABA" American Basketball Association Bowling Green Bandits November 2014 - March 2015
Pacers Sports & Entertainment February 2015 - February 2015
Western Kentucky University November 2014 - January 2015
Western Kentucky University October 2014 - November 2014
Skills
Sports, Football, Ticket Sales, Basketball, Sports Marketing, Sports Management, Team Building, Athletics, Intercollegiate..., Data Entry, Retail, Merchandising, Facebook, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Social Networking, Marketing, Time Management, Event Planning, Event Management, Social Media Marketing, Social Media, Teamwork, Leadership, Sales, Athletic Performance, Customer Service, Corporate Promotions
Education
Western Kentucky University 2009 — 2015
Bachelor’s Degree, Sport Management, 3.27
Indiana University-Southeast 2010 — 2011
Bachelor of Arts (B.A.), General Studies
MidAmerican Energy Company June 2015 - Present
BH Management Services, LLC October 2014 - June 2015
John Q. Hammons Hotels & Resorts February 2013 - October 2014
Robert Half International June 2012 - February 2013
Victoria Secret, Council May 2009 - December 2011
Skills
Customer Service, Communications Strategy, Retail, Event Planning, Event Management, AP Style, Microsoft Office, Word, PowerPoint, Social Media, Excel, Public Relations, Public Speaking, Fundraising, Advertising, Customer Relations, Marketing Communications, Problem Solving, Writing, Press Releases, Facebook, Planning, Mac, Teamwork, Blogging, Social Media Marketing, Outlook, Time Management, Social Networking
Education
Iowa State University 2008 — 2012
Bachelor of Human Sciences, Event Management
Iowa State University 2008 — 2012
Bachelor, Human Sciences; Hospitality and Event Management; Event Management
Treynor High School
Jacksonville Armada FC December 2014 - Present
Jacksonville Jaguars March 2014 - December 2014
John Q. Hammons Hotels & Resorts October 2013 - March 2014
John Q. Hammons Hotels & Resorts December 2012 - October 2013
Jacksonville University August 2012 - December 2012
Publix March 2007 - December 2012
Under Armour May 2012 - August 2012
ESPN Wide World of Sports February 2012 - February 2012
Jacksonville University September 2011 - December 2011
Skills
Customer Service, Microsoft Office, Word, PowerPoint, Excel, Marketing, Microsoft Excel, Sales, Sports, Microsoft Word, Management, Training
Education
Flagler College 2009 — 2012
Bachelors Degree, Sport Management; Business
Hersha Hospitality May 2015 - Present
Spirit Event Inc. February 2005 - Present
John Q. Hammons Hotels & Resorts May 2013 - March 2014
Interstate Hotels & Resorts July 2011 - May 2013
Holiday Inn Express North June 2010 - June 2011
Huntington Hotels April 2010 - June 2010
Image hospitality November 2006 - November 2008
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Front Office, Resorts, Tourism, Food & Beverage, Pre-opening, Meeting Planning, Rooms Division, Property Management..., Catering, Hotel Booking, Banquets, OnQ, Sales
Education
East Texas Baptist University 2002 — 2008
The Beaches of Fort Myers and Sanibel March 2015 - Present
John Q. Hammons Hotels & Resorts March 2013 - March 2015
Pillar Hotels and Resorts (formerly Archon Hospitality) October 2010 - March 2013
MMI Hospitality 2009 - 2010
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Hotel Management, Opening Hotels, Sales Management, Front Office, Pre-opening, Food & Beverage, Tourism, Yield Management
Education
Florida International University 2015 — 2016
Master of Science (MS), Hospitality Administration/Management
State University of New York College at Fredonia 2002 — 2005
Bachelor of Fine Arts (B.F.A.)
Delaware North January 2015 - Present
Sacramento RiverTrain; Sierra Railroad Dinner Train October 2012 - January 2015
John Q. Hammons Hotels & Resorts February 2012 - October 2012
Southwest Conference Planners September 2011 - January 2012
Tucson Convention Center February 2011 - January 2012
California State University, Chico July 2010 - January 2011
Skills
Event Planning, Event Management, Catering, Corporate Events, Customer Service, Trade Shows, Social Networking, Microsoft Office, Meeting Planning, Leadership Development, Adobe Creative Suite, Public Speaking, Networking, Hospitality, Sales, Marketing, Wedding Coordinating, Social Media, Management, Resorts, Hotels, group sales, Sales Management, Sales Operations, Professional..., Public Relations, Social Media Marketing, Adobe Design Programs, Government Procurement, Vendor Contracts, Alumni Relations, Hospitality Industry, Hotel Management, Website Building, Military Affairs, Military Liaison, Computer Proficiency, Railway, rail travel
Education
California State University-Chico 2007 — 2011
Bachelor of Science (B.S.), Recreation Administration: Special Events & Tourism
Foothill HS
John Q. Hammons Hotels & Resorts January 2015 - Present
Chef di Domani January 2015 - April 2015
Eat at Local July 2014 - January 2015
Frontier Chevrolet July 2012 - July 2014
First Fidelity Bank July 2007 - July 2012
First Fidelity Bank October 2006 - July 2007
First Fidelity Bank April 2004 - October 2006
Skills
Saute, Grill, Food Preparation, Leadership, Baking, Food Safety, Food Cost Management, Human Resources, Nutrition, Cooking, Vegetarian Cooking, Management, Sales, Banking, Finance, Loan Origination, Menu Development, Menu Costing, Catering, Culinary Skills, Customer Service, Event Planning, Hospitality, Restaurants, Restaurant Management
Education
Platt College-North OKC 2014 — 2015
Associate's Degree, Culinary Arts/Chef Training, 3.85
University of Central Oklahoma 2006 — 2006
Bachelor's Degree, Accounting and Finance, 3.6
Oklahoma City Community College 1994 — 1996
Associate's Degree, Zoology/Animal Biology, 3.75
Affiliates Management Company June 2006 - Present
John Q. Hammons Hotels & Resorts October 2001 - April 2006
Skills
Management, Accounts Payable, Financial Statements, Budgets, General Ledger, Accounting, Account Reconciliation, Payroll, Accounts Receivable, Financial Reporting, Auditing, Fixed Assets, Financial Accounting, Process Improvement
Education
Graceland University 1996 — 1998
Bachelor's degree, Accounting
AIB College of Business 1994 — 1996
Associate's degree, Business/Commerce, General
Fort Lauderdale Marriott Pompano Beach Resort & Spa May 2015 - Present
Fort Lauderdale Marriott Coral Springs July 2013 - March 2014
John Q. Hammons Hotels & Resorts June 2012 - July 2013
Fort Lauderdale Marriott Coral Springs January 2006 - June 2012
Hilton Fort Lauderdale Sunrise November 2003 - January 2006
Marriott International October 1999 - November 2003
Marriott International September 1991 - October 1999
Skills
Event Management, Hospitality, Catering, Hotels, Catering Sales, Event Planning, Weddings, Computer-savvy, Budgeting, Food & Beverage, Team Building, Public Relations, Marketing, Hospitality Industry, Sales, Trade Shows, Food, Corporate Events, Social Networking, Budgets, Marketing Strategy, Meeting Planning, Publications, Editing, Menu Development, Training, Wedding Planning, Convention Services, Hospitality Management, Hotel Management
Education
Florida Atlantic University 1999 — 2003
Bachelor of Arts, History
Hilton Garden Inn Texarkana August 2012 - Present
John Q. Hammons Hotels & Resorts August 2010 - August 2011
Skills
Sales, Sales Management, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Banquets, Team Building, Microsoft Office, Outlook, Community Outreach, Organization Skills, Event Planning, Event Management, Corporate Events, Teamwork, Team Motivation, Customer Satisfaction, Customer Service, Customer Relations, Time Management, Catering, Restaurants, Food & Beverage, Pre-opening, Resorts, Budgets, Hospitality
Education
El Centro College 2009 — 2012
Associate's Degree, Hospitality Administration/Management
El Centro College 2009 — 2012
Associate's Degree, Culinary Arts/Chef Training
Atlanta High School 2005 — 2009
High School, General Studies
GF Management May 2015 - Present
BBL Hospitality November 2014 - May 2015
Hilton Worldwide October 2010 - October 2014
Hersha Hospitality December 2008 - September 2010
John Q. Hammons Hotels & Resorts February 2006 - December 2008
Cape Resorts Group June 2004 - January 2006
Skills
Front Office, Housekeeping, Revenue Enhancement, Expense Management, Human Resources, Operating Budgets, Leadership, Hospitality Management, Rooms Division, Yield Management, OnQ, Revenue Analysis, Guest Service Management, Pre-opening, Hospitality Industry, Food, Hotel Management, Property Management..., Hospitality, Hotels, Food
Education
Johnson and Wales University 1999 — 2003
Bachelor of Applied Science (BASc), Hospitality Administration/Management
John Q. Hammons Hotels & Resorts May 2013 - Present
The Broadmoor May 2012 - August 2012
Springs Gastroenterology May 2012 - August 2012
Fountain Fort Carson School District 8 May 2010 - July 2010
Skills
Customer Service, Hotels, Restaurants, Organization Skills, Interpersonal Skills, Communication, Event Planning, Teamwork, Leadership, Food & Beverage, Hospitality Industry
Education
Colorado State University 2011 — 2015
Bachelors of Science (BS), Business Administration and Management, General
Shailesh Patel Hotels March 2015 - Present
Four Points by Sheraton Knoxville-Cumberland House Hotel January 2013 - March 2015
Hilton Garden Inn Fort Worth/Medical. Center April 2011 - October 2012
John Q. Hammons Hotels & Resorts July 1995 - April 2011
John Q. Hammons Hotels, Embassy Suites Norman-Hotel & Conference Center May 2008 - March 2011
John Q. Hammons, Courtyard by Marriott OKC September 2003 - May 2008
John Q, Hammons Hotels & Resorts-Hampton Inn & Suites May 2000 - August 2003
John Q. Hammons Hotels & Resorts-Embassy Suites Hotel & Convention Center September 1998 - May 2000
John Q. Hammons Hotels & Resorts-Embassy Suited Hotel & Convention Center July 1995 - September 1998
Skills
OnQ, Revenue Analysis, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Front Office, Resorts, Catering, Rooms Division, Property Management..., Yield Management, Banquets, Pre-opening, Restaurants, Budgets, Guest Service Management, Lodging, Hotel Booking, Opening Hotels, Management, Menu Development, Revenue Forecasting, Leisure, Leadership, Convention Services
Education
Auburn University 1991 — 1995
Bachelor of Science, Business Administration (Management)
Quorum Hotels & Resorts April 2015 - Present
Aimbridge Hospitality August 2014 - April 2015
NewcrestImage October 2012 - August 2014
Image Hospitality - Hampton Inn Waco North September 2010 - October 2012
Image Hospitality August 2009 - September 2010
Interstate Hotels & Resorts October 2008 - January 2009
John Q. Hammons Hotels & Resorts July 2007 - July 2008
Skills
Revenue Analysis, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Front Office, Customer Satisfaction, Restaurants, OnQ, Tourism, Guest Service Management, Hotel Booking, Hiring, Employee Training, Guest Recovery, OnQ R, ServSafe, Microsoft Office, Team Building, Customer Service, Budgets, Training, Lodging, Rooms Division, Property Management..., Budget Process, Food, Banquets, Catering, Leadership, MICROS, Time Management, Management, Food, Event Management
Education
Texas Tech University
University Studies, Human Resources Development
Baylor University 2008 — 2012
B.S. Biology
Brookhaven Community College 2007 — 2008
EMT Cert., Emergency Medical Technician - Basic
John Q. Hammons Hotels & Resorts May 2013 - Present
Newport Group Hospitality Management August 2011 - January 2012
Hampton Inn May 2009 - April 2011
Skills
Hospitality Industry, Hospitality Management, Hospitality, Front Office, Rooms Division, Hotel Management, Customer Satisfaction, OnQ, Customer Service, Property Management..., Lodging, Revenue Analysis, Resorts, Guest Service Management, Hotels, Guest Service, Guest Recovery, Rooms Division..., Tourism, MICROS, Mental Health, Concierge Services, Hotel Booking, Hiring, Training, Employee Training, Switchboard, Convention Services, Reservation, Hotel Administration, Revenue Forecasting, Up-selling, Leisure, Laundry, Kronos Timekeeping, Housekeeping, Management, Quality Assurance, Temporary Staffing
Education
Central Piedmont Community College 2008 — 2009
Tuscaloosa County High School
Fort Worth Boat Club September 2014 - Present
The Ashton Hotel /SIX 10 GRILLE September 2011 - July 2014
Crown Plaza-Fort Worth South 2007 - 2011
French Twist Cafe March 2006 - September 2007
John Q. Hammons Hotels & Resorts 2000 - 2006
Wholefoods Market ( FreshFields ) November 1999 - June 2000
Le Bon Cafe/ Splendid Fare Catering September 1997 - November 1999
Corporate Chefs 1995 - 1997
Pepper's Fine Catering 1992 - 1995
Skills
Culinary Skills, Banquets, Chef, Cuisine, Fine Dining, Menu Development, Catering, Recipes, Pastry, Sanitation, Gourmet, Menu Costing, Culinary Management, Seafood, Mediterranean, Restaurant Management, Food Quality, Restaurants, Pre-opening, Food Preparation, Cooking, Food Service, Food & Beverage, Hospitality Management, Food Cost Analysis, Food Safety, Hospitality Industry, Food, Food Cost Management, Hospitality, Sauces, Recipe Testing, Butchery, Labor Control, Pre-opening experience, New Restaurant Openings, P, F, Hotels, P&L, Micros, MICROS
Education
Johnson and Wales University 1991 — 1994
AOS, Culinary Arts/Chef Training
Blackstone Valley Vocational Regional School District 1988 — 1991
Graduate, Culinary Arts/Chef Training
Hotel Equities June 2015 - Present
Odom Hospitality Consulting January 2007 - Present
Feather Sound Country Club January 2015 - May 2015
Chesapeake Hospitality 2014 - 2014
Stonebridge Companies June 2013 - October 2013
The Birchwood Inn January 2012 - June 2013
John Q. Hammons Hotels & Resorts 2012 - 2012
John Q. Hammons Hotels & Resorts March 2011 - May 2011
Hilton Worldwide January 2006 - November 2006
Remington Hotels May 2004 - August 2005
Education
University of Tennessee-Knoxville - College of Business Administration
None, Business and Accounting
TMI Hospitality May 2015 - Present
Sage Hospitality July 2014 - May 2015
Sage Hospitality February 2014 - July 2014
IHG - InterContinental Hotels Group January 2013 - February 2014
White Lodging Services October 2012 - January 2013
John Q. Hammons Hotels & Resorts December 2009 - September 2012
John Q. Hammons Hotels & Resorts December 2009 - September 2012
John Q. Hammons Hotels & Resorts December 2009 - September 2012
John Q. Hammons Hotels & Resorts December 2009 - September 2012
Skills
Hospitality Management, Hospitality Industry, Front Office, Customer Satisfaction, Hotels, Resorts, Pre-opening, Banquets
Education
Cornell University 2013 — 2015
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Tennessee State University 2005 — 2007
Hospitality Administration/Management
University of Minnesota September 2014 - Present
Mark Neubauer Painting June 2014 - August 2014
John Q. Hammons Hotels & Resorts June 2013 - June 2014
Francis Howell School District January 2014 - May 2014
Bethel University August 2012 - May 2013
Bethel University January 2010 - May 2012
Skills
Writing, Academic Writing, Text Editing, Management, Customer Service
Education
Bethel University 2009 — 2013
Bachelor of Arts (B.A.), Philosophy
Stanley Black & Decker, Inc. June 2015 - Present
Stanley Black & Decker, Inc. August 2014 - Present
John Q. Hammons Hotels & Resorts November 2012 - December 2013
Toros Mexican Grill March 2012 - March 2013
Carlos Miguels May 2010 - August 2011
Skills
Microsoft Excel, Spanish, PowerPoint, Banquets, Business Strategy, Leadership, Customer Service, Food & Beverage, Hospitality, Hospitality Management, Event Management, Time Management, Management, Public Speaking, Event Planning, Microsoft Office
Education
Colorado State University 2009 — 2013
Hospitality Management, Spanish Language and Culture, Business
John Q. Hammons Hotels & Resorts October 2014 - Present
Embassy Suites Loveland December 2012 - November 2014
Hilton Fort Collins January 2012 - December 2012
Anheuser-Busch May 2009 - January 2012
U.S. Department of Commerce June 2010 - July 2010
Walgreens April 2009 - May 2009
Living History Association June 2006 - September 2008
Skills
Customer Service, Cash Handling, Political Science, Public Speaking, Writing, Community Outreach, Hospitality, Hotels, Microsoft Excel, Revenue Analysis
Education
Colorado State University 2007 — 2011
Bachelor of Arts, Political Science, International Development
Cheyenne Mountain High School 2004 — 2007
John Q. Hammons Hotels & Resorts March 2014 - Present
BASH Event Designs December 2010 - March 2014
Baptist Medical Center January 2012 - June 2012
Hampton July 2010 - December 2010
U.S. Coast Guard June 2008 - June 2010
Skills
Coordinating Events, Event Planning, Social Media Marketing, Networking, Meeting Planning, Microsoft Office, Non-profits, Customer Service, Time Management, Data Entry, Hospitality, Social Networking, PowerPoint, Budgets, Outlook, Microsoft Word, Event Management, Microsoft Excel, Teamwork, Marketing, Volunteer Management, Fundraising, Leadership, Social Media, Training, Community Outreach, Inventory Management, Public Relations, Filing, Research, Sales, Administrative..., Team Leadership, Management, Facebook, Customer Satisfaction, Project Planning, Healthcare, Critical Thinking, Administration, Brand Development, Phone Etiquette, Trade Shows, Marketing Strategy, Marketing Communications, Corporate Events, Hotels, Food & Beverage, Convention Services, Negotiation
Education
Auburn University at Montgomery 2010 — 2014
Bachelor's degree, Marketing, Hospitality and Tourism
Spring Creek Grill @ The Hilton Fort Collins February 2012 - Present
The Hilton Fort Collins September 2001 - Present
John Q. Hammons Hotels & Resorts September 2001 - Present
Intrawest September 1999 - June 2001
Skills
Banquets, Hospitality Industry, Hospitality Management, Chef, Hotels, Food & Beverage, Hotel Management, Income Statement, Micros, Fine Dining, Menu Development, Pre-opening, Restaurant Management, Resorts, Culinary Skills, Restaurants, Cuisine, Yield Management, Hospitality, Rooms Division, Recipes, OnQ, Revenue Analysis, Convention Services, Opening Hotels, Pastry
Education
Colorado State University 2001 — 2005
Bachelor of Applied Science (BASc), Hospitality Administration/Management
american culinary federation
Housing Colorado! December 2012 - Present
Pyramid Advisors February 2007 - December 2012
Ramada Inn & Suites October 2006 - February 2007
Adam's Mark Hotel December 2004 - October 2006
John Q. Hammons Hotels & Resorts May 2003 - October 2004
TicketsNow March 1998 - August 2000
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Catering, Revenue, Forecasting, Training, Hotel Management, Menu Development, Food & Beverage, Meeting Planning, Banquets, Resorts, Convention Services, Hotel Booking, Event Management
Education
Iowa State University 2000 — 2004
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Marian Central High School 1996 — 2000
Baylor University May 2012 - June 2013
Baylor University September 2011 - May 2012
John Q. Hammons Hotels & Resorts January 2009 - June 2011
Cane's Restaurants March 2008 - February 2010
Skills
Typing, Fast Learner, Computer Repair, Computer Hardware, Software Installation, Public Speaking, Humor, Outgoing
Education
Baylor University 2011 — 2015
Bachelor of Science (BS), Biology, General
Richardson High School 2007 — 2011
Johannes Althusius Gymnasium 2008 — 2009
Big River Restaurants / Applebee's Franchise Group March 2010 - Present
TGI Fridays August 2005 - January 2010
Fitz's Rootbeer September 2001 - August 2005
John Q. Hammons Hotels & Resorts January 2000 - September 2001
TGI Fridays August 1997 - January 2000
Backroads BBQ April 1996 - August 1997
Lonestar Steakhouse & Saloon October 1993 - April 1996
Mericle's Inc. Waffle House June 1988 - October 1993
Skills
Menu Development, Multi-unit, New Restaurant Openings, Customer Service, Inventory Management, Franchise Consulting, Multi-Unit Management, Restaurant Management, Franchising, Food Service, ServSafe, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Building High..., Income Statement, New Store Openings, Increased Profitability, Sales Growth, Restaurants, Food, Food, Culinary Skills, Hospitality, Profit, Labor Management, Food Quality, Food Safety, Hiring, P, Catering, Labor Control, Hospitality Management, Team Building, Alcoholic Beverages, Serve Safe Certified, Hospitality Industry, Local Marketing, Food Preparation, Sanitation, Food & Beverage, P&L Management, Leadership, Hotels, Wine, Customer Satisfaction, Cooking, P&L, Multi-Unit
Education
Missouri State University 1985 — 1986
DeVry University-Missouri 1982 — 1984
University of Missouri-Columbia 1981 — 1982
Alfa Insurance August 2012 - Present
John Q. Hammons Hotels & Resorts 2011 - 2012
Montgomery Performing Arts Centre 2008 - 2011
Skills
Event Planning, Public Relations, Event Management, Microsoft Office, Marketing, Customer Service, Social Media, Social Networking, Marketing Communications, Fundraising, Social Media Marketing, Budgets, Management, Hospitality, Sales, Meeting Planning, Public Speaking, Hospitality Industry, Hotels, Catering, Corporate Events, Training
Education
Auburn University at Montgomery
John Q. Hammons Hotels & Resorts November 2013 - Present
John Q. Hammons Hotels & Resorts December 2011 - October 2013
John Q. Hammons Hotels & Resorts June 2010 - December 2011
The Ritz-Carlton Hotel Company, L.L.C. March 2008 - June 2010
Prism Hotels March 2005 - March 2008
Prism Hotels & Resorts August 2003 - March 2005
Harvey Hotel & Suites DFW Airport March 2001 - August 2003
Crowne Plaza Hartford Downtown July 1999 - March 2001
Holiday Inn Select Boston Government Center June 1998 - July 1999
Skills
Revenue Analysis, Yield Management, OnQ, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Pre-opening, Property Management..., Catering, Hotel Booking, Forecasting
Education
Johnson & Wales University
B.S., Hospitality Management
John Q. Hammons Hotels & Resorts November 2014 - Present
John Q. Hammons Hotels & Resorts July 2014 - November 2014
Interstate Hotels & Resorts May 2014 - July 2014
Carlson January 2010 - July 2013
InterContinental Hotels Group August 2008 - January 2010
HelmsBriscoe May 2007 - August 2008
Hilton Worldwide March 2001 - March 2007
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2005
Arizona State University July 1998 - August 2000
Cleveland Cavaliers December 1991 - March 1998
Skills
Revenue Management, Event Planning, Contract Negotiation, Hospitality Industry, Public Relations, Budgeting, Sales Management, Revenue Analysis, Budgets, Hotels, Hospitality, Customer Service, Food & Beverage, Resorts, Hotel Management, Catering, Marketing, Project Planning, Meeting Planning, Hospitality Management, Trade Shows, Event Management, Corporate Events, Customer Satisfaction, Restaurants, Banquets, Yield Management, Management, Forecasting, Marketing Strategy, Sales, Pre-opening, Tourism, CRM, Menu Development, Front Office, Hotel Booking, Convention Services, Opening Hotels, Property Management..., Incentives, Rooms Division, Micros, OnQ, Travel Management, Leisure, Business Travel, Revenue Forecasting, Opera, Guest Service Management
Education
Kent State University 1990 — 1995
Business, Human Resource Management
The Brasserie and Neighborhood Cafe at Parish September 2014 - February 2015
Legendary Events, Inc May 2014 - August 2014
John Q. Hammons Hotels & Resorts May 2013 - August 2013
Chefs on the Shoe Too (Non-Profit) January 2013 - May 2013
Wild Dunes Resort May 2012 - August 2012
The Beach Club at Sandestin May 2011 - August 2011
Skills
Hospitality, Hospitality Management, Food & Beverage, Front Office, Hotels, Event Planning, Customer Service, Event Management, Catering, Hospitality Industry, Hotel Management, Banquets, Resorts, Restaurants, Micros, Delphi, Microsoft Office
Education
University of South Carolina-Columbia 2010 — 2014
Georgia State University
John Q. Hammons Hotels & Resorts October 2013 - Present
Real Page Inc July 2012 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. 2009 - 2012
Starwood Hotels & Resorts Worldwide, Inc. 2006 - 2009
Skills
Microsoft Office, SAP, Property Management..., Revenue, Sales, Product Marketing, Budget Process, Front Office, Hospitality Management, Customer Service, Sales Presentations, Revenue Analysis, Customer Satisfaction, Forecasting, Hospitality, Trade Shows, Salesforce.com, Account Management, Event Management, Team Leadership, Resorts, Cold Calling, Hotels, Contract Negotiation, Yield Management, Hospitality Industry, Event Planning, Management, Marketing, Hotel Management, Food & Beverage
Education
Hardin-Simmons University 2002 — 2003
Marketing
The University of Texas at Arlington
Bachelor of Science (BS), Marketing
Waterford Hotel Group August 2015 - Present
John Q. Hammons Hotels & Resorts February 2014 - August 2015
Global Spectrum August 2009 - December 2013
Global Spectrum January 2007 - August 2009
City of South Bend / Century Center August 2000 - January 2007
Studio A Advertising 1999 - 2000
Skills
Public Relations, Event Management, Event Planning, Ticket Sales, Sponsorship Sales, Sponsorship, Trade Shows, Social Media, Marketing, Social Media Marketing, Marketing Strategy, Advertising, Sports Marketing, Sales, Fundraising, Sales Management, Contract Negotiation, Brand Development, B2B, Direct Marketing, Online Advertising, Market Planning, Social Networking, Customer Service, Creative Direction, Entertainment, Leadership, Press Releases, Strategic Planning, Marketing Communications, Media Relations, Meeting Planning, Venue Management, Management, Email Marketing, Digital Marketing, Online Marketing, Corporate Events, Account Management, Hospitality, Sports, Integrated Marketing, Relationship Marketing, Budgets, Media Buying, Time Management, Marketing Management, Facebook, Market Research, Advertising Sales
Education
Davenport University 1997 — 1999
Associate's Degree, Marketing
Brighton Management April 2006 - Present
John Q. Hammons Hotels & Resorts June 2004 - April 2006
Skills
Management, Sales Management, Marketing, Strategic Planning, Leadership, New Business Development, Marketing Strategy, Team Building, Negotiation
Education
Kennedy Western University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, b
John Q. Hammons Hotels & Resorts 2007 - 2014
John Q. Hammons Hotels & Resorts February 2000 - 2010
The Cornhusker, A Marriott Hotel November 1997 - September 1998
Hyatt Hotels Corporation April 1992 - September 1995
Skills
Customer Relations, Customer Engagement, Customer Insight, Employee Training, Financial Analysis, Hotel Management, Hospitality Industry, Pre-opening, Front Office, Food & Beverage, Convention Services, Guest Service Management, Restaurants, Employee Relations, Yield Management, Banquets, Hospitality Management, Rooms Division, Opening Hotels, Hotel Booking, Lodging, Menu Development, MICROS, Food Service Operations, Customer Support, Lead Team to Deliver..., Hospitality, Hotels, OnQ, Coaching
Education
Creighton University 1987 — 1991
Bachelor's Degree, Business Administration and Management, Graduated Cum Laude
Pacific Wine & Spirits Inc. May 2015 - Present
John Q. Hammons Hotels & Resorts March 2014 - March 2015
Surewest Directories August 2013 - April 2014
Vantage Point Media February 2012 - August 2013
Marriott Hotels August 2008 - December 2011
Claremont Resort & Spa August 2006 - September 2008
Skills
Hospitality Management, Hotels, Hospitality, Meeting Planning, Hospitality Industry, Revenue Analysis, Sales, Salesforce.com, Sales Presentations, Trade Shows, Trade Show Exhibitor, Event Planning, Event Management, Catering, Social Media, Budgets, New Business Development, Advertising, SEO, Marketing, Management, Customer Service, Sales Management, Account Management, Social Media Marketing, Social Networking, Digital Marketing, Marketing Strategy, Cold Calling, Microsoft Office, Sales Operations, Forecasting
Education
California State University-Chico 2000 — 2005
BS, Resort and Lodging Management
Atrium Hospitality October 2015 - Present
Fearless Rock Underwater Memorial October 2012 - Present
John Q. Hammons Hotels & Resorts March 2015 - October 2015
State of Arkansas October 2013 - July 2014
Harrison Energy Partners July 2011 - June 2013
Paychex March 2009 - June 2011
Bed Bath & Beyond October 2005 - March 2009
United States Air Force November 1988 - November 1999
Education
Community College of the Air Force 1988 — 1994
AAS, Survival and Rescue
Atrium Hospitality July 2015 - Present
John Q. Hammons Hotels & Resorts October 2012 - July 2015
Best Western International February 2009 - October 2012
Starwood Hotels & Resorts July 2008 - February 2009
Starwood 2003 - 2009
Starwood Hotels and Resorts September 2003 - July 2008
Arizona State University August 2000 - August 2007
Skills
Hospitality Industry, Hotels, Revenue Analysis, Resorts, Hospitality, Hospitality Management, Hotel Management, Yield Management, Front Office, Property Management..., Boutique Hotels, Rooms Division, Forecasting, Guest Service Management, Hotel Booking, Lodging, Micros, Opening Hotels, Opera, Revenue Forecasting
Education
Arizona State University 1999 — 2003
Forest Lake High School 1996 — 1999
John Q. Hammons Hotels & Resorts September 2012 - Present
John Q. Hammons Hotels & Resorts February 2008 - September 2012
Omaha Restaurant Association 2009 - 2011
John Q. Hammons Hotels & Resorts May 2004 - February 2008
University Park Holiday Inn October 1998 - May 2004
Skills
Hospitality Management, Food & Beverage, Revenue Management, Menu Development, Hotel Management, Hospitality Industry, Hotels, Hospitality, Pre-opening, Banquets, Yield Management, Resorts, Catering, Rooms Division, Front Office, Micros, Revenue Analysis, Meeting Planning, Corporate Events, OnQ, Property Management..., Restaurants, Opening Hotels, Convention Services, Lodging, Event Management, Guest Service Management, Hotel Booking, Pre-opening experience, Restaurant Management, Fine Dining, Rooms Division..., Customer Service, Event Planning, Tourism, Customer Satisfaction, Budgets, Leadership, Management, MICROS
Education
Iowa State University 1995 — 1999
Hotel, Restaurant, and Institution Management
Crete Junior-Senior Highschool
Apple March 2015 - Present
Hill Family House February 2013 - Present
Apple August 2012 - February 2013
Chase Paymentech February 2010 - August 2012
John Q. Hammons Hotels & Resorts November 2007 - February 2010
Chase January 2005 - April 2007
Marriott International July 1992 - January 2005
Skills
Sales, B2B, New Business Development, Contract Negotiation, Customer Service, Management, Customer Satisfaction, Strategic Planning, Project Management, Trade Shows, Event Planning, Event Management, Merchant Services, Salesforce.com, Relationship Management, Sales Management, Hospitality, Sales Process, Hotels, Hospitality Management
Education
University of Phoenix 1999 — 2001
Business Administration and Management, General
Chabot College 1990 — 1992
Business Administration and Management, General
Red Lion Hotels Corporation July 2014 - Present
DoubleTree by Hilton August 2013 - June 2014
Richfield Hospitality March 2012 - June 2014
John Q. Hammons Hotels & Resorts October 1997 - March 2012
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Resorts, Hospitality, Yield Management, Pre-opening, Food & Beverage, Front Office, Restaurants, Property Management..., Budgets, Rooms Division, Team Building, Lodging, Opening Hotels, Convention Services
Education
Arizona State University
Hotel Equities March 2012 - Present
John Q. Hammons Hotels & Resorts July 2009 - March 2012
John Q. Hammons Hotels & Resorts August 2008 - July 2009
John Q. Hammons Hotels & Resorts 2007 - 2008
John Q. Hammons Hotels & Resorts 2004 - 2007
John Q. Hammons Hotels & Resorts 2003 - 2004
Skills
Guest Satisfaction, Guest Service, OnQ, Hotel Management, Hospitality Industry, FOSSE, Revenue Analysis, Opening Hotels, Customer Service, Yield Management, Resorts, Customer Satisfaction, Hotels, Catering, Budgets, Hospitality, Training, Hospitality Management, Restaurants, Food & Beverage, Tourism, Front Office, Restaurant Management, Trade Shows, Fine Dining, Time Management, Pre-opening, Management, Micros, Banquets, Guest Service Management, Culinary Skills, Hotel Booking, Property Management..., Lodging, Rooms Division, Meeting Planning, Event Planning, Menu Development, Hiring, Pre-opening experience
Education
Johnson & Wales University
Hotel / Restaurant Management, Hotel, Motel, and Restaurant Management
College of Charleston
Hospitality Leadership Development
John Q. Hammons Hotels & Resorts April 2015 - Present
Compass Group North America December 2013 - April 2015
Marriott International August 2010 - December 2013
JW Marriott Washington, DC 2002 - August 2010
Harbor Beach Marriott Resort and Spa 2000 - 2004
Skills
Food & Beverage, Hotels, Guest Satisfaction, Hospitality Management, Guest Service, Hospitality Industry, Restaurants, Resorts, Micros, Fine Dining, Restaurant Management, Menu Development, Food Cost, Cost Control, Wine, Banquets, Food, Hotel Management, Pre-opening, Customer Satisfaction, Hospitality, Customer Service, MICROS
Education
Iowa State University 1992 — 1997
Bachelor of Science (B.S.), Hotel, Restaurant and Institution Management
Lyon Shipyard, Inc. April 2015 - Present
John Q. Hammons Hotels & Resorts January 2015 - April 2015
Dollar Tree Stores June 2003 - November 2014
Trilegiant 2001 - 2003
Metro IS 2000 - 2001
Skills
Onboarding, Employee Relations, Talent Management, Benefits Administration, Talent Acquisition, Succession Planning, New Hire Orientations, Leadership Development, Personnel Management, Leadership, Behavioral Interviewing, Payroll, Team Building, Employee Training, Human Resources, Performance Management, Recruiting, Management
Education
Canisius College 1993 — 1995
Business Administration
Erie Community College
DoubleTree by Hilton November 2013 - Present
John Q. Hammons Hotels & Resorts August 2012 - November 2013
The Procaccianti Group March 2011 - August 2012
Winegardner & Hammons June 2009 - March 2011
Omni Hotels February 2009 - June 2009
The Roosevelt Hotel September 2008 - December 2008
Skills
Restaurants, Banquets, Hospitality Management, Food & Beverage, Hospitality Industry, Hotels, Hotel Management, Hospitality, Catering, Pre-opening, Micros, Revenue Analysis, Resorts, Restaurant Management, Menu Development, Fine Dining, Rooms Division, Yield Management, Front Office, Property Management...
Education
Monroe College 2007 — 2010
Bachelor of Science (BS), Hospitality Administration/Management, GPA 3.96
Russian State University of Trade and Economics 2001 — 2005
Associate of Science (A.S.), Finance and Financial Management Services, GPA 3.76
John Q. Hammons Hotels & Resorts November 2012 - March 2013
Earth Sports, LLC. July 2012 - November 2012
Boykin Management Company July 2008 - March 2012
Skills
Hotel Management, Hospitality Management, Hotels, Front Office, Hospitality Industry, Rooms Division, Hospitality, Revenue Analysis, Pre-opening, Resorts, Food & Beverage, Property Management..., Retail, Customer Service, Merchandising
Education
Florida Gulf Coast University 2002 — 2006
Bachelor of Science (BS), Resort & Hospitality Management
Mitchell Communications Group July 2015 - Present
Mitchell Communications Group September 2013 - Present
Mitchell Communications Group April 2013 - August 2013
JB Hunt Transport Services, Inc. January 2012 - April 2013
Welspun Tubular October 2010 - December 2011
John Q. Hammons Hotels & Resorts May 2010 - September 2010
HR Factor April 2008 - August 2008
Wal-Mart Stores, Inc. March 1995 - March 2008
JB Hunt Transport Services, Inc. 1991 - 1995
Skills
Employee Relations, Training & Development, Employment Law, HRIS, Recruiting, Diversity, SQL, HR Consulting, Government Relations, HR Anayltics, Leadership Development, Payroll Administration, Human Resources, Employee Training, Benefits Administration, Performance Management, Talent Management, Workforce Planning, Payroll, HR Policies, Onboarding, Employee Benefits, Deferred Compensation, Training, Management, Employee Engagement, New Hire Orientations, Team Building, Hiring, Personnel Management
Education
Webster University 2013 — 2015
Master of Arts in Human Resources Management, Human Resources Management
John Brown University 2010 — 2012
BS, Organizational Management
University of Arkansas at Fayetteville 1989 — 1991
Mardel Christian & Education October 2012 - Present
Maestro's Entertainment February 2011 - Present
Babe’s Chicken Dinner House January 2010 - January 2011
John Q. Hammons Hotels & Resorts August 2008 - January 2011
Starbucks Coffee Company 2005 - August 2008
C3 TrueNorth Church January 2008 - May 2008
Dowdey, Anderson & Associates 2006 - 2008
Feedback Plus, Inc. 2005 - 2006
Posados Cafe 2003 - 2005
Skills
Hospitality, Customer Service, Hospitality Management, Food & Beverage, Hotels, Microsoft Office, Catering, Hospitality Industry, Hotel Management, Front Office, Resorts, Event Planning, Customer Satisfaction, PowerPoint, Employee Relations, Management, Social Media, Inventory Management, Input, belief, Relator, achiever, arranger, Trade Shows, Event Management, Leadership
Education
Collin County Community College 2003 — 2008
Associate's degree
Dallas Baptist University 2001 — 2003
Vincentian Collaborative System, Marian Manor October 2014 - Present
Giant Eagle October 2011 - October 2014
Regency Suites Hotel January 2011 - July 2011
Country Inn & Suites By Carlson January 2010 - July 2011
John Q. Hammons Hotels & Resorts October 2007 - April 2010
John Q. Hammons Hotels & Resorts August 2006 - November 2007
Carnegie Museums of Pittsburgh March 2000 - December 2005
Carnegie Mellon University 1998 - 2000
Skills
Retail, Sales, Customer Service, Recruiting, Sales Management, Marketing, Team Building, Inventory Management, Microsoft Office, Account Management, Social Media, Coaching, Strategic Planning
Education
Robert Morris University 2005 — 2007
Bachelor of Science (BS), Organizational Leadership
Duquesne University 2004 — 2004
Leadership Development Certificate, Leadership Development
John Q. Hammons Hotels & Resorts October 2012 - Present
Interstate Hotels & Resorts April 2011 - October 2012
Alliance Hospitality Management LLC December 2009 - April 2011
Raleigh Marriott City Center April 2008 - December 2009
Embassy Suites Raleight/Durham Research Triangle October 2003 - November 2007
Signature Worldwide September 2002 - October 2003
Hampton Inn & Suites Raleigh/Cary August 1999 - August 2002
Skills
Revenue Analysis, Yield Management, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Pre-opening, Front Office, Revenue Forecasting, Resorts, Property Management..., OnQ, Hotel Booking, Hospitality, Food, Event Planning, Event Management, Customer Service, Budgets, Rooms Division, Sales, Strategic Planning, Tourism
Education
Central Piedmont Community College 1986 — 1988
Associates, Hotel/Restaurant Management
Catholic Mutual Group July 2013 - Present
Catholic Mutual Group December 2009 - June 2013
John Q. Hammons Hotels & Resorts August 2004 - January 2008
Education
Kansas State University 2002 — 2004
BS, Hotel/Restaurant Management
John Q. Hammons Hotels & Resorts November 2006 - Present
Banner Bank October 2005 - October 2006
Wingate by Wyndham October 2004 - October 2005
Skills
Delphi, OnQ Computer System, Microsoft Office/Excel
Education
Blue Mountain Community College 1978 — 1980
NA, Business Management
Riverside High School 1978 — 1980
John Q. Hammons Hotels & Resorts June 2011 - Present
Lilianas 2010 - 2011
Morels 2007 - 2009
Skills
Pre-opening, Menu Development, Guest Satisfaction, Banquets, Catering, Food & Beverage, Hospitality Industry, Hospitality Management, Cooking, Restaurants, Hotel Management, Hotels, Menu Design, Food Cost, Fine Dining, Menu Creation, Hospitality, Cuisine, Culinary, Recipes, Food Preparation, Cost Control, Food, Food Quality, Hygiene, Sanitation, Seafood, Food Service, Staff Training, Hiring, Food Safety, Food Service Management, P&L, Menu Engineering, Culinary Skills, Menu Costing
Education
Colorado Mountain College
Clarion Hotel & Convention Center October 2013 - Present
Mansion on Forsyth Park January 2013 - October 2013
Holiday Inn Express October 2010 - May 2012
John Q. Hammons Hotels & Resorts February 2008 - September 2010
The Hotel Group July 2007 - February 2008
Skills
Team Leadership, Hard Worker, Dependable, Computer Literate, Public Speaking
Education
Brown Mackie College-Tucson 2009 — 2010
Studied for Bio-Med Tech
Holiday Inn City Center September 2014 - Present
John Q. Hammons Hotels & Resorts January 2012 - September 2014
Castle & Cooke NC December 2009 - December 2011
Bissell Hotels March 2008 - December 2009
Skills
Hotel Management, Food & Beverage, Hotels, Hospitality Management, Hospitality Industry, Resorts, Banquets, Hospitality, Revenue Analysis, OnQ, Catering, Pre-opening, Micros, Opening Hotels, Property Management..., Restaurants, Guest Recovery, Lodging, Rooms Division, Yield Management, Pre-opening experience, Rooms Division..., Front Office, Meeting Planning, Menu Development, Culinary Skills, Restaurant Management, Delphi, Fine Dining, MICROS
Education
Kennesaw State University
Political Science
McEachern High Scoool
Consultant, SBO January 2013 - Present
Recently Graduated and acting consultant for SBO March 2012 - Present
John Q. Hammons Hotels & Resorts February 2013 - February 2014
Small Smiles Dental Clinic August 2008 - January 2013
United States Air Force, MSgt, Retired November 1987 - May 2009
Skills
Team Building, Training & Development, Office Administration, Organizational..., Organizational..., Program Development, Program Management, Leadership, Management, Recruiting, Budgets, Human Resources, Hiring, Training, Employee Benefits, Mentoring, Customer Service
Education
Business Administration 2012 — 2015
Associate's degree; Business Transfer (BMGCE), Business Administration and Management, General, 3.7 GPA
Metropolitan Community College 2012 — 2015
Certificate in Human Resources, Hospitality Management, Business Administration, Management and Operations, 3.7 GPA
Metropolitan Community College 2012 — 2015
Certificate in Organizational Development (BMODO), Business Administration, Management and Operations, 3.7 GPA
Community College of the US Air Force 1998 — 2001
Associate of Arts (AA), General Studies, 3.5 GPA
Interstate Hotels & Resorts January 2015 - Present
Red Lion Hotels June 2012 - January 2015
Davidson Hotels & Resorts April 2011 - May 2012
John Q. Hammons Hotels & Resorts October 2008 - April 2012
Hilton Worldwide 2006 - 2008
Sunstone Hotel Investors, Inc. 2000 - 2006
Sunstone Hotel Investors, Inc. February 1998 - May 2000
The Little America Hotel September 1995 - October 1997
Skills
Banquets, Food & Beverage, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Resorts, Pre-opening, Micros, Yield Management, Fine Dining, Hotels, Revenue Analysis, Catering, Menu Development, Restaurant Management, Property Management..., Restaurant M, Customer Service, Culinary Management, Labor Control, Wine, Molecular Gastronomy, Task Force
Education
Brigham Young University - Idaho
Business Administration and Management, General
SAAF College
Culinary Arts/Chef Training
John Q. Hammons Hotels & Resorts Office Assistant and Vet TechPotwin Pet ClinicAugust 2006 - November 2012
Holiday Inn Hotel & Suites August 2003 - July 2006
Red Lobster 2000 - 2003
Skills
Event Management, Hotels, Hospitality Industry, Corporate Events, Customer Service, Hospitality, Leadership, Training, Social Media, Event Planning, Sales
Education
Arizona State University 2002 — 2006
Bachelor of Science (B.S.), Human Development and Family Studies, General
Best Western Ocean View Resort General ManagerBest Western Ocean View ResortFebruary 2013 - Present
Courtyard by Marriott Junction City, KS June 2004 - November 2012
John Q. Hammons Hotels & Resorts August 2002 - June 2004
Skills
Hotels, Food & Beverage, Pre-opening, Hospitality, Hospitality Management, Hotel Management, Hospitality Industry, Restaurants, Banquets, Menu Development, Fine Dining, Resorts, Catering, Culinary Skills, Food
Education
Colorado Mesa University 1979 — 1983
Bachelor of Science (BSc), Business Administration and Management, General
State of New Mexico Human Services Department April 2015 - Present
State of New Mexico January 2006 - Present
NM Human Services Department- ASPEN Project October 2011 - February 2014
NM Human Services Department February 2001 - January 2006
NM Human Services Department February 1998 - February 2001
NM Human Services Department March 1997 - February 1998
NM Department of Health April 1995 - March 1997
John Q. Hammons Hotels & Resorts May 1983 - November 1993
Skills
Policy, Administration, Program Management, Government, Training, Access, Public Policy, Investigation, Law Enforcement, Budgets
Education
Central New Mexico Community College 2007 — 2015
Project Management
University of Phoenix 1998 — 2004
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.61 GPA
The University of New Mexico 1983 — 1985
John Q. Hammons Hotels & Resorts January 2014 - Present
John Q. Hammons Hotels & Resorts September 2012 - January 2014
Regal Entertainment Group September 2007 - October 2010
Skills
Bookkeeping, Customer Service, Account Management, Microsoft Excel, Inventory Management, Auditing, PowerPoint, Microsoft Office, Administrative..., Organization Skills, High Level Of Accuracy, Marketing Strategy, Marketing, Business Analysis, Financial Analysis, Budgets, Outlook, Hospitality, Time Management, Teamwork, Employee Training, Customer Satisfaction, Microsoft Word, Hiring, Hospitality Industry, Hotels, Training, Front Office
Education
Florida Atlantic University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Coral Springs High School 2001 — 2005
John Q. Hammons Hotels & Resorts May 2014 - Present
Wauwinet hotel May 2013 - August 2013
Toppers Restaurant April 2013 - August 2013
Cedar Lawn and Tree May 2012 - August 2012
Skills
Customer Relations, Hospitality Service, Microsoft Excel, Hospitality Projects, Event Production, Conference Organization, Natural Resources, Outdoor Recreation, Teamwork, Food & Beverage
Education
Colorado State University 2011 — 2015
Bachelor of Science (B.S.), Natural Resource Recreation and Tourism