NEBS Company
Deluxe Corporation is a leading small business partner and advocate, offering a wide range of custom products and marketing services that help small businesses succeed and grow. CEO: Barry McCarthy Headquarters: Shoreview, MN Revenue: 1.97 billion USD (2017) Subsidiaries: VerticalResponse, LogoMix Inc., InkHead, Popular productsChecks Gift Boxes & Tins Business Forms & Receipts Office Rubber Stamps Gift Bags (function(){google.sc=google.sc||{};google.sc.init=function(b,e,n,f,p,q){if((b=document.getElementById(b))&&(0!=b.offsetWidth||0!=b.offsetHeight)){var h=b.querySelector("div"),k=h.querySelector("div"),c=0,g=h.scrollWidth-h.offsetWidth;if(0
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NEBS Employees
Rita Technology Services March 2015 - June 2015
PMI Chattanooga Chapter August 2010 - December 2014
Johnson Service Group, Inc October 2011 - August 2014
Independent Consultant February 2009 - October 2011
J.D. Associates October 2001 - July 2008
National Technical Systems 1999 - 2001
Independent PC Systems Consultant 1996 - 1999
First Data Corporation April 1994 - December 1995
Price Waterhouse Coopers - formally Computer Assistance 1992 - 1994
NEBS 1984 - 1986
Skills
Software Project..., Project Management, PMP, Cross-functional Team..., SDLC, SharePoint, MS Project, Integration, Process Improvement, Training, Software Implementation, Business Analysis, Technical Training, Software Training, Management, Leadership, Visio, Program Management, Microsoft Project
Education
The University of Tennessee at Chattanooga 2010 — 2013
MBA
Chattanooga State Community College 2009 — 2009
NA
Daniel Webster College 1983 — 1988
BS
Fisher College 1979 — 1983
AS
Dorinda McCarthy Designs 2010 - Present
Deluxe April 2007 - February 2010
NEBS February 1995 - April 2007
Rapidforms Inc. 1995 - 1999
Skills
Direct Mail, Brochures, InDesign, Catalogs, Photoshop, Photo Styling, Illustrator, Art Direction, Adobe Creative Suite, Graphic Design, Corporate Identity, Adobe Acrobat, Graphics, Concept Development, Brand Development, Logo Design, Creative Direction, Photography, Layout, Pre-press, Direct Marketing, Mac, Collateral, Image Manipulation, Typography, Branding, Business Cards, Creative Problem Solving, Integrated Marketing, Photo Shoots, Marketing, Strategy, Email Marketing, Web Design, Copywriting, QuarkXPress, Art, Packaging, Corporate Branding, Visual Communication, Branding & Identity, Posters, Image Editing, Advertising, Creative Strategy, Illustration, User Interface Design, Digital Photography, Newsletters, Branding
Education
Art Institute of Pittsburgh 1982 — 1983
Certification, Photography
La Roche College 1977 — 1981
Bachelor of Science (B.S.), Graphic Design
WLGore & Associates March 2000 - Present
Creative Networks July 1998 - October 2006
NEBS October 1991 - January 1996
Northern Arizona University October 1981 - October 1991
Kaibab National Forest March 1971 - July 1980
Maine Consolidated Schools September 1973 - June 1975
Skills
Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, Training
Education
Northern Arizon Health Care 1967 — 1982
National Certified Medical Assistant., Medical assisting
Northern Arizona University 1967 — 1982
Bachelor of Science (BS), Anthropology
Mountain Waves Healing Arts 2004 - Present
Flagstaff Unified School District 2004 - Present
Paul Kulpinski Massage Therapy 1999 - 2004
NEBS 1993 - 1998
Skills
Public Speaking, Writing, Organizational..., Listener, Counseling, Collaborative Leadership, Film Production, Energy Healing, Therapeutic Massage, Deep Tissue Massage, Holistic Massage, Wellness Coaching, Healing, Wellness, Meditation, Bodywork, Pain Management, Wellbeing, Relaxation, Holistic Health, Stress Management, Energy Work, Lifestyle Coaching, Back Pain, Mindfulness, Sports Injuries, Lifestyle, Life Coaching, Nutrition, Leadership, Psychotherapy, Community Outreach, Entrepreneurship, Training, Fundraising, Nonprofits, Aromatherapy, Chronic Illness, Therapists, Stress, Alternative Medicine, Chronic Pain, Reiki, Coaching, Teaching, Customer Service
Education
Southwest Institute of Healing Arts 1999 — 2000
CMT, Therapeutic Massage & Bodywork
Embry-Riddle Aeronautical University 1990 — 1992
Aviation
New York University 1983 — 1987
BFA, Film and Television
Council Rock High School 1979 — 1983
American Homes 4 Rent April 2014 - Present
PiratesTale.com 2011 - Present
USAA October 2012 - April 2014
USAA March 2011 - October 2012
Public Storage December 2009 - March 2011
W. L. Gore & Associates, Inc. September 2008 - December 2009
Deluxe Corporation September 2004 - August 2008
NEBS November 2000 - September 2004
NEBS September 1996 - November 2000
Skills
Leadership, Call Centers, Performance Management, Coaching, Sales, Management, Customer Retention, Customer Service, Forecasting, Process Improvement, Sales Management, Employee Benefits, Employee Relations, B2B, Strategic Planning, Team Building, CRM, Strategy, Recruiting, Call Center, Change Management, Project Management, Mentoring, Innovation, B2C, Property & Casualty..., Payroll, Empowerment, Conducting Interviews, Escalation Resolution, Problem Solving, Ethical Decision Making, Medical Devices, Fish Philosophy, Oz Principle, IEX, Delegation, Continuous Improvement, Situational Leadership, Employee Engagement, Scheduling Management, Quality Assurance, Remote Monitoring
Education
Grand Canyon University 2012 — 2014
Master's Degree, Master of Science in Leadership, 4.0
Rio Salado College 2011 — 2011
Insurance
University of Arizona 1989 — 1993
Bachelor of Science Degree, Psychology
Northern Arizona University
Graduate School, Psychology
Oracle January 2015 - Present
Oracle December 2013 - December 2014
T-Mobile August 2012 - December 2013
LexisNexis June 2011 - August 2012
SuperMedia LLC May 2001 - June 2011
NEBS October 1992 - May 2001
Skills
Salesforce.com, B2B, Lead Generation, Direct Mail, Sales Management, Corporate Training, SEO, Sales Process, Sales Presentations, Account Management, Advertising, Cold Calling, Sales, Direct Sales, Sales Operations, Strategy, Selling, Leadership, Marketing Strategy, Training, Management, Recruiting, Coaching, SEM, Advertising Sales, Customer Retention, Online Marketing, Online Advertising, Customer Acquisition, CRM, Strategic Partnerships, Solution Selling, New Business Development, Customer Service, Selling Skills, Business Development, Product Marketing, Social Media Marketing, Marketing, Competitive Analysis, B2B Marketing, Team Leadership, Consulting, SaaS, Email Marketing, Digital Marketing, Enterprise Software, Strategic Planning, Software, Cloud Computing
Education
Southern New Hampshire University 2013 — 2016
Computer and Information Sciences and Support Services, 3.75 GPA
Coconino County Community College 1991 — 1996
Liberal Arts and Sciences/Liberal Studies, 3.33 GPA
Northern Arizona University 1990 — 1991
Liberal Arts and Sciences/Liberal Studies
Flagstaff High School 1986 — 1990
Xeros, Inc. November 2014 - Present
Deluxe Corporation 2011 - October 2014
Deluxe Corporation 2008 - 2011
Deluxe Corporation 2004 - 2007
NEBS 2003 - 2004
NEBS 1999 - 2003
E & Y 1994 - 1999
Skills
Forecasting, Financial Analysis, Financial Reporting, Acquisition Integration, Accounting, Finance, Process Improvement, Corporate Finance, Auditing, Mergers & Acquisitions, Strategic Financial..., Financial Modeling, Sarbanes-Oxley Act, Budgets, General Ledger
Education
Bentley University 1992 — 1994
BS, Accounting
Southern New Hampshire University 2000 — 2008
MBA, Business
Acquia August 2014 - Present
i-parcel, LLC October 2011 - February 2015
St. Croix Systems April 2008 - October 2011
NEBS March 2004 - December 2006
NewsEdge August 1997 - December 2002
Millipore August 1989 - August 1997
Skills
Salesforce.com, Leadership, Management, Account Management, Project Management, Customer Service, Networking, CRM, Project Planning, Team Building, Process Improvement, Cross-functional Team..., Time Management, Sales, Team Leadership, Strategy, SaaS, Product Management, Training, E-commerce, Coaching, Healthcare, Start-ups, Operations Management, Sales Management, Sales Process, Business Analysis, Logistics, Budgets, Strategic Partnerships, Solution Selling, Market Research, Inventory Management, Integration, Marketing, Product Development, Microsoft Office, Microsoft Word, Outlook, Access, Customer Satisfaction, Strategic Planning, Sales Operations, New Business Development, Cloud Computing, Enterprise Software, Technical Support, Troubleshooting, Microsoft Excel, Call Centers
Education
Northeastern University
Shawsheen
United Way of Greater Nashua September 2015 - Present
Educational Outfitters / CustomLogo Outfitters of Nashua, NH August 2006 - September 2015
DELUXE Corp (formerly NEBS) 1996 - 2006
NEBS 1996 - 2006
Quebecor World March 1993 - November 1998
Graphic Services and Seminars March 1988 - March 1993
Skills
Small Business, Fundraising, Public Speaking, Event Planning, Non-profits, Direct Mail, Customer Service, Social Media, Social Media Marketing, Public Relations, Strategic Planning, Advertising, Sales Management, Graphics, Marketing Strategy, Training, Entrepreneurship, Sales, Marketing Communications, Marketing, Screen Printing, Layout, Logo Design, Facebook, Nonprofits, Retail, Leadership, Budgets, Online Marketing, Corporate Gifts, Email Marketing, Event Management, Apparel, Catalogs, Team Building, Start-ups, Blogging, Publishing, Program Management, Pre-press, Trade Shows, Management, Time Management, Social Networking, New Business Development, Direct Marketing, Business Development, Microsoft Office
Education
California Polytechnic State University-San Luis Obispo 1991 — 1993
Master of Business Administration (M.B.A.), Business Administration and Management, General
California Polytechnic State University-San Luis Obispo 1984 — 1990
Bachelor’s Degree, Political Science, German
Heidelberg University 1984 — 1986
Exchange -- BA, Political Science
SLOSH 1980 — 1983
High School Diploma
Valley Homes & Style Magazine August 2007 - Present
Self-employed August 1995 - Present
Robson & Kaye Inc March 1997 - October 2004
NEBS August 1995 - February 1996
Skills
Graphic Design, Layout, Posters, Brochures, Business Cards, Flyers, Invitations, Illustration, QuarkXPress, Adobe Creative Suite, Art Direction, Graphics, Typography, Visual Communication, Book Design
Education
Shepherd University 1990 — 1993
Bachelor of Fine Arts (BFA), Graphic Design
Kutztown University of Pennsylvania 1982 — 1984
Communication Design
Wilson College
PepsiCo - Tropicana October 2010 - Present
Master Halco, Inc June 2009 - September 2010
Dielectric Corporation May 2004 - April 2009
NEBS January 2000 - April 2004
MKS Instruments December 1995 - December 1999
Madico, Inc. 1980 - 1995
Skills
Cost Accounting, SAP, Inventory Valuation, Physical Inventory, Financial Analysis, Cost Variance Analysis, Financial Reporting, Cross-cultural Teams, Financial Forecasting, Sarbanes-Oxley Act, Period End Closing, P&L Analysis, Percentage of Completion, Account Reconciliation, Project Finance, Operating Budgets, Microsoft Office, Capital Budgeting, Lean Manufacturing, Standard Costs, Balanced Scorecard, Purchase Price Variance..., Gross Margin, Accounting, ERP, Supply Chain, Variance Analysis, Forecasting, Analysis, Finance, Manufacturing, Continuous Improvement
Education
Bentley University
Bachelor of Arts (B.A.), Accounting and Finance
Deluxe Corporation April 2015 - Present
Deluxe Corporation April 2014 - April 2015
School Specialty, Inc. 2005 - September 2014
GYK Antler April 2013 - April 2014
Brookstone June 2007 - January 2013
NEBS/Deluxe January 2003 - February 2007
NEBS March 1997 - December 2002
Skills
InDesign, Proofreading, Web Content, Advertising, Catalogs, Adobe Acrobat, Microsoft Office 2011, Microsoft Office, Customer Service, Copywriting, Technical Writing, Editing, Email Marketing, Editorial, Marketing, QuarkXPress, Adobe Creative Suite, Books, Newsletters, Graphics, Direct Mail, Social Media, Content Development, Copy Editing, Blogging, Direct Marketing, Marketing Copy, WordPress, Press Releases, Content Management, SEO, Creative Direction, Mac
Education
Dean College 1985 — 1987
Visual Art
Danfoss October 2014 - Present
Turolla [Member of the Danfoss Group] July 2010 - September 2014
Sauer-Danfoss August 2004 - November 2010
Progress Rail Services 1998 - 2004
NEBS January 1992 - July 1998
Colgate Palmolive July 1985 - January 1992
Skills
Engineering, Lean Manufacturing, Hydraulics, Kaizen, Continuous Improvement, Six Sigma, FMEA, 5S, Root Cause Analysis, Fluid Power, Process Improvement, Cross-functional Team..., ISO, Manufacturing, Product Development, Supply Chain Management, Manufacturing..., SPC, Leadership, Supply Chain, Value Stream Mapping, Hydraulic Systems, Quality System, Mechanical Engineering, Automotive, Engineering Management, Automation, Machining, Valves, Manufacturing..., Process Engineering, MRP, DMAIC
Education
Northwest Missouri State University 1996 — 1998
MBA
Kansas State University 1981 — 1985
BS Engineering Technology, Production Management
Grand and Toy December 2014 - Present
OfficeMax Grand & Toy July 2014 - Present
NEBS February 2011 - Present
Pattison Media (Island radio) July 2007 - January 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Advertising, Account Management, Sales, Sales Management, Cold Calling, Marketing, B2B, Sales Process, Marketing Strategy, Direct Sales, New Business Development
Education
British Columbia Institute of Technology 2000 — 2014
Associate's Degree, Professional Sales currently studying Marketing
Chinook College 2002 — 2003
Associate's Degree, Interior Design
Microsoft (via Invenio Canada International Financial Group) February 2015 - Present
Oracle September 2013 - January 2015
Oracle March 2013 - August 2013
Softchoice September 2011 - February 2013
Clarkson Music Theatre January 2010 - June 2011
Environmental Acoustics Inc. 2008 - 2011
IFMA Toronto March 2009 - July 2009
NEBS 2007 - 2008
Skills
Account Management, New Business Development, Sales, Solution Selling, Selling, Customer Service, Customer Satisfaction, Strategic Planning, Building Relationships, Relationship Management, Cold Calling, Direct Sales, Marketing Strategy, Cloud Computing, Marketing, Sales Operations, Business Development, Sales Process, Lead Generation, SaaS, Channel Partners, B2B, CRM, Professional Services, Sales Presentations, Software Industry, Enterprise Software, Partner Management
Education
York University 2003 — 2006
Bachelor, Sociology
Sheridan College 2011 — 2011
Marketing 101, Marketing and Sales
Humber College 2006 — 2006
Professional Sales Course
Cawthra Park Secondary School 1997 — 2002
Lexia Learning Systems 2005 - Present
Mass Branch of IDA 2001 - 2011
Educators Publishing Service 1998 - 2005
Vertigo Development 1996 - 1998
NEBS 1992 - 1996
Education
Boston University - School of Management 1990 — 1991
MBA
Pitzer College 1980 — 1984
BA, Psychology - Early Childhood Development
BB&N 1972 — 1979
Hunter Industries January 2014 - Present
Hunter Industries March 2007 - Present
Hunter Industries September 2005 - March 2007
Kumon January 2004 - August 2005
NEBS November 2003 - August 2005
Mutual of Omaha January 2003 - January 2005
DIRECTV/PRIMESTAR November 1995 - January 2001
EMSI/PORTAMEDIC January 1992 - January 1995
Skills
Vendor Management, Budgets, Change Management, Process Improvement, Six Sigma, Contract Management, Purchasing, Negotiation, Cross-functional Team..., SharePoint, Microsoft Office, Software Licensing, Strategy, Building Strong...
Education
University of Redlands 2011 — 2013
MBA, Information Systems emphasis
Colorado Christian University 1998 — 1999
BS in Organizational Management, Business
Arapahoe Comm. College
Business Management
San Diego Comm. College
Business Management
Cal Spas January 1997 - January 1998
NEBS June 1995 - November 1996
Kemper Insurance 1992 - 1993
Skills
Portrait Photography, Graphic Design, Web Design, Image Manipulation, Art, Photography, Digital Photography, Commercial Photography, Lightroom, Desktop Publishing, Image Editing, Portraits, Fine Art Photography, Catalogs, Event Photography, Mac, Studio Photography
Education
Cal State Fullerton 1992 — 1995
BFA, Graphic Design
Chaffey College 1987 — 1991
AA, Art
Sanford Temperature Control, Plumbing, Heating, Cooling August 1991 - Present
NEBS March 1979 - August 1991
73 Magazine July 1978 - March 1979
Education
New England College
IBM Systems and Technology Group January 2011 - July 2013
IBM Software Group August 2007 - December 2010
IBM Software Group September 2004 - July 2007
IBM Systems and Technology Group January 2003 - August 2004
IBM Systems and Technology Group November 2000 - December 2002
NEBS February 1997 - November 2000
Vermont Castings January 1990 - January 1997
Skills
Strategic Planning, Marketing Strategy, Program Management, Demand Generation, Channel Marketing, Business Development, Multi-channel Marketing, Product Management, Marketing Management, SaaS, Digital Marketing, Business Alliances, Lead Generation, Strategy, Project Planning, Solution Selling, Marketing, Management, Sales Enablement, Go-to-market Strategy, Product Marketing, Partner Management, Market Analysis, Cloud Computing, Cross-functional Team..., Enterprise Software, Strategic Partnerships, Competitive Analysis, Channel Partners, B2B Marketing, Sales, Analytics, CRM, Leadership, Thought Leadership, Product Launch, Market Research, Market Planning, Sales Process, Segmentation, Global Marketing, Sales Management, Marketing Automation, Messaging, E-commerce, Integrated Marketing, Start-ups, Business Intelligence, Advertising, Professional Services
Education
Boston University
MBA, Marketing
University of Vermont
Bachelor of Science, Industrial Management
WORKERS’ CREDIT UNION – Acton, MA October 2012 - Present
Workers' Credit Union September 2012 - Present
Workers' Credit Union March 2009 - September 2012
AT&T 2005 - 2006
NEBS 2000 - 2005
NEBS 2000 - 2003
Skills
Call Center, Customer Service, Sales Management, Microsoft Office, Sales, Process Improvement, Project Management, Management, Microsoft Excel, Microsoft Word, Business Writing, Influence Skills, Business Analysis, Psychology, Web Design, Call Centers, Consumer Lending, Mortgage Lending, Leadership, Loans, Banking, Training, Strategic Planning
Education
Fitchburg State University 2000 — 2002
Certificate, Web Development
Fitchburg State University
BS, Business
Mount Wachusett Community College
Certificate, Computerized Accounting
EMC November 2012 - Present
All Weather Insurance September 2011 - December 2012
Staples Industrial April 2005 - March 2009
Deluxe June 2004 - April 2005
NEBS June 2000 - June 2004
Chiswick August 1984 - June 2000
Skills
Marketing, Customer Service, Sales, Troubleshooting, Customer Satisfaction, Outlook, Microsoft Excel, Management, Call Centers, Coaching, Budgets, Account Management, Process Improvement, Time Management, Forecasting, New Business Development, Sales Operations, Inventory Management, PowerPoint, Purchasing, Selling, Team Building, Start-ups
Education
Fisher College 1989 — 2005
Associates, Paralegal, Criminal Justice
Marlboro High School
New England Workplace Therapies, LLC September 2006 - Present
PC Connection 2000 - 2011
NEBS 1997 - 2000
Skills
Stress Management, Employee Wellness..., Chair Massage, Therapeutic Massage, Deep Tissue Massage, Customer Satisfaction, Employee Surveys, Relaxation, Program Management, Managing Start-ups, Recruiting, Marketing, Employee Wellness, Stress, Leadership, Pain Management, Management, Time Management, Employee Benefits, Wellness
Education
North Eastern Institute of Whole Health 2005 — 2006
Therapeutic Massage & Bodywork, Therapeutic Massage
Babson College - Franklin W. Olin Graduate School of Business 1992 — 1997
MBA, Business
University of Massachusetts at Amherst - Isenberg School of Management 1987 — 1991
BA, Finance
Dyn January 2015 - Present
Eastern Mountain Sports May 2008 - December 2014
Deluxe Corporation 2004 - 2008
NEBS 1993 - 2004
Skills
Unix, Integration, DNS, MySQL, Troubleshooting, Linux, Security, Perl, Networking, Solaris, Apache, Ansible, System Administration, VMware, Ubuntu, Windows, Testing, Technical Support, Suse, CentOS, Java, Disaster Recovery, RedHat, Unix Shell Scripting, XML, SQL, JavaScript, ESB, Visio, Windows Server, Active Directory, Data Integration, SOA, HTML, AIX, Microsoft IIS, Proxy, Bash, Firewalls, Software Development, Enterprise Architecture, PAC Files
Education
Daniel Webster College 1996 — 1999
C/UNIX Certificate
Goffstown Area High School 1973 — 1976
yes, General Studies
Postal Center USA 2014 - 2015
Invacare Supply Group June 2007 - March 2014
NEBS February 2007 - April 2007
Redcats September 2005 - April 2007
A.S.R.I. January 2006 - January 2006
Argosy Publishing August 2005 - September 2005
Lockheed Federal Credit Union (now Logix Federal Credit Union) July 1993 - September 1999
Digital Equipment Corporation November 1980 - November 1992
Skills
Graphic Design, Photoshop, Illustrator, Typography, QuarkXPress, InDesign, Logo Design, Catalog Layout, Flyers, Collateral, Package Design, Postcards, Signage, Trade Show Signage, Web Design, Adobe Acrobat, Vector Illustration, Branding & Identity, Packaging, Advertising, Layout, Graphics, Posters, Marketing, Customer Service, Business Cards, Catalogs
Education
The New England Institute of Art
Digital Graphic Design
Wentworth Institute of Technology
Architectural Engineering Technology
Northeastern University
Sentinel and Enterprise September 1998 - Present
NEBS January 1993 - September 1998
Skills
Advertising, Newspapers, Marketing, Newspaper, Blogging, Customer Service, Email Marketing, Social Media, Social Media Marketing, Sales, Online Advertising, Publishing, Press Releases, Marketing Communications, Marketing Strategy
Education
Mount Wachusett Community College 1990 — 1993
Nursing Practice
TC Success January 2013 - Present
TC Success August 2012 - Present
New England Journal of Medicine 2001 - July 2012
Transparent Language 1993 - 2001
NEBS 1991 - 1992
Great American Software 1986 - 1991
Skills
Social Media Marketing, Project Management, SEM, Online Advertising, Digital Marketing, SEO, Email Marketing, PPC, Web Analytics, Online Publishing, Interactive Marketing, Publishing, Social Media, Google Adwords, Content Management, Direct Marketing, Digital Media, E-commerce, B2B Marketing, Marketing Communications, Marketing, Marketing Strategy, Online Marketing, Direct Mail, Product Management, Lead Generation, Creative Direction, Marketing Management, Advertising, Analytics, Facebook, Web Marketing, Strategy, Start-ups, Web Design, Digital Strategy, Mobile Marketing, Google Analytics, Multi-channel Marketing, Integrated Marketing, Content Strategy, Content Development, Copywriting, Database Marketing, Newsletters, Advertising Sales, CRM
Education
Boston University
Project Management Certificate, Business
Marketing Experiments Program
University of Massachusetts, Amherst
Bachelor, Human Services, School of Education
OpenClinica January 2013 - Present
2r creative January 2002 - Present
Eaton Corporation September 2004 - January 2013
Blazing Signworks November 1998 - September 2004
NEBS 1992 - 1998
Boston Symphony Orchestra 1989 - 1992
Skills
Graphic Design, Advertising, Email Marketing, Brochures, Trade Shows, Photoshop, Marketing Strategy, Direct Mail, Microsoft Office, Brand Development, PowerPoint, Illustrator, InDesign, HTML, Marketing Communications, Logo Design, Layout, Corporate Identity, QuarkXPress, Web Design, SEO, Writing, Editing, CSS, Posters, Banners, Creative Development, Adobe Creative Suite, Dreamweaver, Typography, Adobe Acrobat, Flash, Art Direction, Illustration, Graphics, Corporate Branding, Logos, Mac, Google Analytics, Retouching, Direct Marketing, Creative Direction, Newsletters, WordPress, Social Media Marketing, SEM, Salesforce.com, Marketing Automation, Integrated Marketing, Content Management
Education
New England Conservatory of Music 1984 — 1989
Master of Music, Performance
Haverling High School
Baystate Health June 2014 - Present
Wellington Management March 2012 - May 2014
Putnam Investments March 1998 - March 2012
John Hancock March 1997 - March 1998
NEBS April 1996 - March 1997
Fidelity Investments August 1995 - March 1996
Skills
Vendor Management, Business Analysis, Risk Management, Data Center, Project Management, Program Management, Financial Services, Oracle, Strategic Planning, Process Improvement, Management, Databases, IT Management, ITIL, Disaster Recovery, Enterprise Software, SQL, Enterprise Architecture, Software Project...
Education
Suffolk University - Sawyer School of Management 2006 — 2007
Executive MBA, Management
Madurai Kamaraj University 1987 — 1991
Bachelor of Science (BS), Computer Science & Engineering
Lending Club March 2014 - Present
Kennedy Consulting Research and Advisory January 2011 - March 2014
Consulting Magazine January 2011 - January 2014
IOMA July 2010 - September 2011
Kennedy Information - A BNA Subsidiary January 2007 - July 2010
IOMA, Inc. - A BNA Subsidiary January 2007 - July 2010
Pike & Fischer -- A BNA Company 2007 - July 2010
Town of Pepperell February 2002 - June 2007
NEBS November 1998 - September 2000
NEBS January 1996 - November 1998
Skills
Magazines, Publishing, Event Management, Promotions, Marketing Strategy, Marketing, Strategy, Research, Integrated Marketing, Marketing Communications, Public Relations, Advertising, Online Advertising, Strategic Partnerships, Direct Marketing, Competitive Analysis
Education
Fashion Institute of Technology 1989 — 1994
BS, Marketing Communications
Partners Healthcare August 2011 - Present
Genzyme Genetics October 2007 - July 2011
Deluxe October 1984 - September 2007
NEBS/Deluxe October 1984 - September 2007
NEBS 1998 - 2000
CSA Press April 1984 - October 1986
Education
Mount Wachusett Community College 2008 — 2010
Certificate, Biotechnology/Biomanufacturing
Boston University
Certificate, Business Analysis Fundamentals
Mount Wachusett Community College 1998 — 2000
Continuing Ed - Computer Science
Fitchburg State College 1979 — 1984
Bachelor of Science, Industrial Science
MRI Flagstaff October 2007 - Present
Chase Bank December 2005 - October 2007
NEBS May 1998 - August 2005
Skills
Staff Development, Sales, Recruiting, Client Liaison, Customer Service, Customer Satisfaction, Customer Oriented, Educational Technology, Education, Higher Education..., K12 Education..., Salesforce.com, Cold Calling, K-12 Education, Team Building, Sales Presentations, Account Management, Training, Marketing, Coaching, Leadership, Negotiation, Business Development, Interviews, Instructional Design, Hiring, Direct Sales, Sales Process, Strategic Partnerships, Lead Generation, SaaS, Customer Retention, Sales Operations, Management, Selling, CRM, Strategy, Higher Education, B2B, Consulting, Start-ups, Employee Training, Building Relationships, Solution Selling, Social Networking, Leadership Development, Executive Management, Needs Analysis, College Recruiting, Career Counseling
Education
Northern Arizona University
Sunovion Pharmaceuticals Inc. July 2007 - Present
The ALS Association May 2005 - June 2007
NEBS July 2003 - December 2004
BJ's Wholesale Club, Inc. January 2001 - July 2003
University of Maryland, University College May 1999 - August 2000
NEBS June 1992 - November 1998
Skills
Tax, Accounting, Corporate Tax, Financial Analysis, Finance, Income Tax, Analysis, Transfer Pricing, Financial Reporting, GAAP, Tax Research, General Ledger, Tax Accounting, International Tax, Mergers & Acquisitions, QuickBooks
Education
Bentley College - Elkin B. McCallum Graduate School of Business
Master of Science, Taxation
University of Maryland University College
Bachelor of Science, Accounting
Mount Wachusett Community College
Associate of Science, Business Administration
Verizon May 2009 - Present
Verizon June 2004 - May 2009
Verizon July 2001 - June 2003
Verizon August 2000 - July 2001
Verizon February 2000 - September 2000
Verizon May 1998 - February 2000
National Hot Rod Association 1996 - 1997
NEBS 1994 - 1996
The Dial Corporation 1984 - 1993
Skills
Direct Marketing, Customer Retention, Database Marketing, CRM, Telemarketing, Channel Partners, Product Marketing, Segmentation, Cross-functional Team..., Product Management, Competitive Analysis, Multi-channel Marketing, Marketing Strategy, Go-to-market Strategy, Strategic Partnerships, Telecommunications, Marketing Management, Analytics, B2B, Customer Acquisition, Integrated Marketing, B2B Marketing, P&L Management, Marketing, Online Marketing, Email Marketing, Sales Operations, Strategy, Marketing Research
Education
UCLA Anderson School of Management 1983 — 1984
MBA, Marketing, Finance
San Jose State University 1980 — 1982
M.A, Geography
California State University-Fullerton 1974 — 1979
B.A, Geography
DELUXE / NEBS September 2010 - Present
Harvard Family Medicine April 2009 - September 2010
Deluxe Corporation / New England Business Service 2003 - 2009
Nebs 1981 - 2009
Deluxe 1981 - 2009
Deluxe Corporation / New England Business Service 2000 - 2003
New England Business Service 1990 - 2000
New England Business Service 1988 - 1990
New England Business Service 1984 - 1988
New England Business Service 1981 - 1984
Skills
Marketing Communications, Customer Service
Education
Middlesex Community College
Life Technologies July 2005 - Present
Applied Biosystems July 2005 - November 2008
Altria May 1998 - July 2005
Philip Morris Corporation April 1998 - June 2005
NEBS 1994 - 1998
Skills
FCPA, Intellectual Property, Corporate Governance, Employment Law, Mergers, Corporate Law, Strategic Planning, Risk Management, Trademarks, Mergers & Acquisitions, Joint Ventures, Business Strategy, Marketing Strategy, Legal Writing, Technology Transfer
Education
University of California, Berkeley - School of Law 1979 — 1982
J.D.
Michigan State University
B.A., Journalism
Tonelli Design January 2009 - Present
Tonelli Design Associates 2008 - Present
GN Netcom 2003 - 2009
Hello Direct 2003 - 2009
GN Jabra Hello Direct 2003 - 2008
Design Associates creative consultant June 1991 - July 2003
NEBS 1983 - 1994
NEBS 1983 - 1990
Skills
Art Direction, Catalogs, Art, Adobe Creative Suite, Direct Mail, QuarkXPress, Adobe Acrobat, InDesign, Illustrator, Photoshop, Print Production, Advertising, Creative Direction, Graphic Design, Social Media Marketing, Logo Design, Graphics, Corporate Branding, Marketing, Photography, Brochures, Illustration, Corporate Identity, Web Design, Brand Development, Mac, Email Marketing, Creative Strategy, Direct Marketing, Branding & Identity, Dreamweaver, Newsletters, Packaging, Layout, User Interface Design, Integrated Marketing, User Experience, Concept Development, Online Marketing, Interaction Design, Website Development, Pre-press, Creative Services, SEO, Banners
Education
Clark University 1976 — 1980
Associates, Fine Art, Commercial Arts, and Communications
Ford Motor Company October 2014 - Present
Faurecia September 2013 - October 2014
Faurecia February 2012 - September 2013
ReCellular October 2008 - February 2012
Ford Motor Company November 2004 - July 2008
Ford Motor Company June 1999 - November 2004
Ford Motor Company January 1999 - June 1999
Associated Spring October 1996 - January 1999
Hayes Wheels International March 1994 - October 1996
NEBS April 1992 - October 1994
Skills
Lean Manufacturing, Process Engineering, Root Cause Analysis, Six Sigma, Value Stream Mapping, 5S, Green Belt, Manufacturing, Product Development, Manufacturing..., Management, Automotive, Engineering, Process Improvement, Project Management, Continuous Improvement, FMEA, Project Planning, Kaizen, SPC, Program Management, Manufacturing..., Team Management, Team Leadership, Cross-functional Team..., Engineering Management, DMAIC, Quality Management, Supplier Quality, APQP, Kanban, PPAP, Automation, Composite Production..., Industrial Engineering, Design of Experiments, Poka Yoke, Quality System, Design for Manufacturing, Team Building, Mentoring Of Staff
Education
Eastern Michigan University 1985 — 1990
Bachelor of Science (B.S.), Industrial Technology - Manufacturing
Workday August 2014 - Present
Acumen Solutions June 2013 - May 2014
Stanford University - SLAC January 2013 - May 2013
Premera Blue Cross 2011 - January 2013
IBM 2006 - 2011
IBM 2004 - 2006
Deloitte 2002 - 2004
Inteliant Inc 2000 - 2002
NEBS 2001 - 2001
Skills
PeopleSoft, Requirements Gathering, Business Intelligence, SDLC, Program Management, Integration, ERP, Requirements Analysis, Business Process, Testing, PeopleTools, Business Analysis, Software Project..., Oracle, Enterprise Architecture, Business Process Design, SQL, Systems Analysis, IT Strategy, Crystal Reports, Security, Consulting, Data Warehousing, Business Process..., Financials, SOA, Agile Methodologies, PMP, Data Migration, IT Management, Project Portfolio..., Business Process..., Project Implementation, Application Development, Management Consulting, Process Engineering, Visio, Process Improvement, XML, Team Leadership, Web Services, Software Development, Databases, Software Implementation, Management, Enterprise Software, ITIL, Agile Project Management, PMO, Workday
Education
Bangalore University
Bachelors, Mechanical Engineering
Western Sydney University
Masters, Operations Management
C K Graham Financial Group January 2013 - Present
Currently seeking new opportunity August 2012 - December 2012
MetLife March 2007 - July 2012
Patient First 2005 - 2006
NEBS April 2004 - December 2004
Prudential Financial June 1999 - December 2003
MetLife September 1978 - January 1999
Skills
Strategic Planning, Business Development, Account Management, Client Development, Coaching, Start-ups, P & L Responsibility, Product Management, Compliance, Promotions, Brand Management, Multi-site Team..., Leadership, Employee Benefits, Performance Management, Training and Development, Business Restructures, Partnerships, Recruiting and Talent..., Organizational..., Forecasting, Strategic Negotiations, Financial Services, Insurance, Accountability, Recruiting, Retirement Planning, Investments, Asset Managment, Securities, Series 7, Series 65, Series 24, Series 63, Life Insurance, Wealth Management, 401k, Pensions, IRAs, Team Building, Estate Planning, Mutual Funds, Insurance Brokerage, B2B, B2B Marketing, B2B Marketing Strategy
Education
Miami University
Bachelor of Science, Business Administration, Marketing
Bowling Green State University
Associate, Applied Business
Alter High School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Winlectric Millersville, TN October 2014 - Present
Metro Roofing and Metal Supply July 2013 - October 2014
Habitational April 2013 - July 2013
Self-employed May 2007 - February 2013
Nashville Tempered Glass 2005 - 2005
NEBS July 1993 - December 2002
Ingersoll Rand (IMPCO) Div. November 1989 - July 1991
Ingersoll Rand (IMPCO) Div. March 1981 - October 1989
Skills
Plannning, Purchasing, Material Scheduling, Customer Service, Account Management..., Sales Engineering, Supervisory Experience, Licensed to Sell..., Inventory Planning, Training, Program Management, Sales, Account Management, Coaching, Financial Planners, Inventory Control, Leadership, Marketing, Process Scheduler, Project Planning, Sales Management, Team Building
Education
New Hampshire College 1975 — 1978
Course's Only, Business Administration and Management, General
Greater Lowell Technical School 1974 — 1975
Engineering Courses, Industrial Engineering
Investors Group Financial Services Inc. December 2008 - Present
NEBS 2001 - 2002
NEBS 1999 - 2001
McBee Systems of Canada Inc. 1997 - 1999
McBee Systems of Canada Inc. 1995 - 1997
McBee Systems of Canada Inc. 1992 - 1995
Skills
Product Development, Product Management, Project Planning, Project Coordination, Direct Marketing, Product Marketing, Marketing Copy, Marketing Communications, Marketing, Integrated Marketing, Cross-functional Team..., Customer Service, Leadership, B2B
Education
Carleton University 1986 — 1990
Bachelor of Arts, Political Science
Senator O'Connor College School 1981 — 1986
Good Leads April 2014 - September 2014
1st Leads, LLC December 2012 - December 2013
BAO (By Appointment Only) October 2007 - April 2011
Betty’s Flowers and Gifts October 2003 - October 2008
NEBS 1987 - 2003
Skills
Customer Service, Lead Generation, Market Research, Customer Satisfaction, Sales Management, Employee Relations, Customer Relations, B2B, Coaching, Consultative Selling, Salesforce.com, Negotiation, Marketing Strategy, Problem Solving, Cold Calling, Performance Management, Mentoring, Team Building, Telemarketing, Account Management, New Business Development, Call Center, Team Leadership, Microsoft Office, Selling, Excel, Marketing, Human Resources, CRM, Management, Sales, Sales Process, Direct Sales, Call Centers, Business Development, Customer Retention, Leadership
Education
Lyndon State College
BS
Le-Vel February 2015 - Present
American Income Life 2012 - May 2013
Rinchem January 2011 - October 2011
Rinchem October 2008 - January 2010
Rinchem October 2003 - October 2008
NEBS October 1994 - October 2004
Skills
Change Management, Operations Management, Process Improvement, Coaching, Leadership, Negotiation, Project Management, Training, Customer Service, Project Planning, Strategy, Public Speaking, Program Management, Management, Logistics, Budgets, New Business Development, Team Building, Account Management, Leadership Development, Business Development, Sales, Supply Chain, Strategic Planning, Sales Management, Microsoft Office, Continuous Improvement, Start-ups, Human Resources, Microsoft Excel, Performance Management, Team Leadership, Visio, Employee Relations, Recruiting, Inventory Management, Analysis, Cross-functional Team..., Mentoring, Call Centers, Employee Training, Supply Chain Management, Marketing, Marketing Strategy, Direct Sales, Social Media, Time Management, Small Business, Social Networking, Event Planning
Education
Franklin Pierce University 2015 — 2016
Master of Business Administration (M.B.A.), Sports Management
Franklin Pierce University 1998 — 2001
BSBA, Business
KHS 1986 — 1988
High School Diploma
Kewill April 2011 - Present
Westgate Software, Inc. September 2008 - April 2011
Compuware July 1999 - June 2007
AIG insurance May 1998 - July 1999
3DV Technology February 1996 - February 1998
Extended Software Solutions 1994 - 1996
NEBS 1985 - 1993
Weld County 1983 - 1984
Skills
C#, C++, XML, Agile Methodologies, .NET, Software Development, Visual Studio, Architecture, C, Testing, Software Engineering, Databases, Integration, Quality Assurance, SOA, Scrum, JavaScript, Object Oriented Design, PHP, Web Applications, AJAX
Education
DePaul University 2007 — 2010
Masters
Northeastern University
Illinois State University 1980 — 1983
BS
Deluxe Corporation February 2014 - Present
Deluxe Corporation/ NEBS PAYweb.ca January 2012 - Present
Deluxe Corporation (Deluxe Franchise Services / NEBS PAYweb.ca) January 2008 - Present
NEBS January 2006 - January 2008
NEBS February 2004 - January 2006
Skills
Leadership, Management, Sales, Negotiation, Lead Generation, B2B, Product Management, New Business Development, Business Planning, Sales Process, Business Development, Customer Service, Teamwork, Strategic Planning, Cross-functional Team..., Small Business, Marketing Strategy, Direct Marketing, Strategic Partnerships, Sales Management, Payroll, Franchising, Time Management, Salesforce.com, Account Management, Entrepreneurship, Marketing, Customer Satisfaction, Team Leadership, Solution Selling, Public Speaking, Selling, Strategy, CRM, Human Resources, Microsoft Excel
Education
Conestoga College 2010 — 2012
Business Management
University of Waterloo 2000 — 2004
B.A., Anthropology & History
NEBS 1979 - 2006
DELUXE 1979 - 2006
ROURKE ENO PAPER, Div UNISOURCE 1967 - 1979
GILLETTE 1966 - 1967
HONEYWELL AEROSPACE 1963 - 1964
berkee photo 1900 - 1900
Skills
Cross-functional Team..., Forecasting, Strategic Planning, Process Improvement, Team Building, Account Management, Leadership, Management, Purchasing, Sales, Vendor Management, Product Development, New Business Development, Competitive Analysis, Strategy, Product Marketing, Product Management, Pricing, Operations Management, Manufacturing, E-commerce, B2B, Direct Marketing, Inventory Management, Six Sigma, CRM, Marketing Strategy, Sales Management, Budgets
Education
Boston University 1960 — 1963
bs, business
Carnegie Mellon University 1958 — 1960
engr- Carnegie Institute of Technology
W C Mepham 1954 — 1958
Deluxe Corporation January 2012 - Present
Deluxe Corporation January 2010 - January 2012
Deluxe Corporation / New England Business Service May 2004 - December 2009
NEBS September 1999 - May 2004
NEBS June 1997 - September 1999
Lee Kennedy Co., Inc. 1988 - 1992
Skills
Direct Mail, Direct Marketing, Catalogs, Multi-channel Marketing, Email Marketing, Product Marketing, Database Marketing, Product Management, E-commerce
Education
Massachusetts College of Liberal Arts 1984 — 1988
BS, Marketing
Apple April 2015 - Present
Advocare April 2014 - Present
Apple October 2012 - April 2015
JetBlue Airways November 2010 - October 2012
JetBlue Airways March 2010 - November 2010
JetBlue Airways April 2008 - March 2010
Take Charge America July 2001 - April 2008
Randall's Restaurant 2004 - 2008
Volt Workforce Solutions June 2000 - June 2001
NEBS May 1995 - June 2000
Skills
Strategic Planning, Employee Relations, Talent Management, Performance Management, Succession Planning, Generalist, HR Business Partnering, Process Improvement, HR Advisor, Leadership, Employee Engagement, Coaching, HR Consulting, Organizational..., Human Resources, Recruiting, Strategy, Employer Branding, Training, Organizational Design, Resume Writing, Personnel Management, Payroll, HR Policies, Management
Education
New York University 2011 — 2013
Master's Degree, M.S. HRMD, Global Talent Management
Northern Arizona University-The W. A. Franke College of Business 1996 — 2000
BSBA, Human Resources
Codiscope January 2015 - Present
Cigital, Inc. February 2006 - September 2015
Pat's Peak December 1988 - April 2006
CitiMortgage September 2005 - February 2006
Thermo Electron September 2002 - May 2005
Compaq 1999 - 2001
Newmarket International January 1999 - August 1999
NEBS 1998 - 1998
ISI Systems 1997 - 1998
Softdesk,Inc. 1995 - 1996
Skills
Negotiation, Purchasing, Talent Acquisition, Applicant Tracking..., Sourcing, Technical Recruiting, Recruiting, Human Resources, Vendor Management, Employee Relations, Internet Recruiting, Temporary Placement, Benefits Negotiation, College Recruiting, Executive Search, Management, CRM, Screening, Professional Services, Consulting, PeopleSoft, Leadership, Information Technology, Performance Management, Employee Engagement, Employee Benefits, Resource Management, Screening Resumes, Workforce Planning, Project Management, HRIS, Cold Calling, Contract Recruitment, Organizational..., Metrics, Resume Writing, Training, Interviews, Employer Branding, Onboarding, Program Management, Networking, Recruitment Advertising, Personnel Management, Talent Management, Account Management, HR Policies, HR Consulting, Deferred Compensation, Change Management
Education
University of New Hampshire 1983 — 1985
B.A., Communications, French
Keene State College 1981 — 1983
A.S., Journalism, French, Communications
Timberlane Regional High School 1980 — 1981
College prep, 11-12
American School of Paris 1974 — 1979
Middle/High School, College prep, 6-10
Retirement July 2013 - Present
The Armada Group April 2008 - July 2013
REM Enterprise Solutions May 2006 - March 2008
IT Prophets 2007 - 2007
EDS BellSouth Account January 2002 - May 2006
BellSouth eBusiness May 2000 - December 2001
BellSouth Cellular May 1998 - May 2000
NEBS 1994 - 1998
Skills
ITIL, BMC Remedy, Change Management, Data Center, Integration, Business Process, CMDB, Service Desk, Management, IT Service Management, Enterprise Software, Information Technology, Networking, IT Strategy, Technical Support, Procurement, Enterprise Architecture, Cisco Technologies, Software Lifecycle
Education
Fitchburg State University 1984 — 1986
BA, English
University of Missouri-Columbia 1963 — 1967
English, Secondary Ed
North Kansas City High School 1960 — 1963
Diploma
Self-employed 1992 - Present
SkillPath Seminars 2008 - 2013
LA Fitness 2003 - 2013
NEBS 1995 - 1997
Skills
Graphic Design, Feature Films, Video Editing, Motion Graphics, Fitness Training, Training, Adobe Creative Suite, Illustration, Mac, Creative Direction, Adobe Acrobat, InDesign, Flash, Image Editing, Dreamweaver
Education
Arizona State University
Bachelor of Fine Arts (BFA), Graphic Design
CIT March 2000 - Present
CIT March 2000 - March 2014
HMH Investments, LLC August 2004 - July 2008
NEBS May 1994 - March 2000
Education
Columbia University - Columbia Business School 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Northern Arizona University 1992 — 1999
BSBA, Finance
Southern New Hampshire University September 2015 - Present
Wakefield Memorial High School September 2013 - Present
CIEE Council on International Educational Exchange July 2015 - August 2015
Souhegan High School September 2012 - June 2013
The New England Job Show July 2009 - June 2012
Rustin Marketing Services November 2009 - May 2012
Deluxe Corporation September 2004 - June 2009
NEBS August 1997 - April 2004
Avery Dennison, Fasson Roll Division February 1995 - June 1997
Avery Dennison, Soabar Systems July 1987 - January 1995
Skills
Product Development, Product Management, Product Life Cycle..., Strategic Planning, Six Sigma, P&L, B2B, P&L Management, Direct Marketing, Competitive Analysis, Cross-functional Team..., B2B Marketing, Product Launch, Analytics, Email Marketing, Sales, Multi-channel Marketing, Analysis, Product Lifecycle..., Marketing Communications, Segmentation, Marketing Strategy, Marketing Management, Process Improvement, Social Media, Product Marketing, Budgets, Program Management, Direct Mail, Management, Marketing, New Business Development, Start-ups, Leadership, Sales Operations, Brand Management, Business Planning, Entrepreneurship, CRM, Advertising, Marketing Research, Account Management, Market Planning, Lead Generation, Strategy, Strategic Partnerships, Retail, Salesforce.com, Change Management, Trade Shows
Education
University of St. Thomas 2008 — 2008
Leadership in Product Development
Villanova University 1994 — 1994
Professional Development in Advertising & Public Relations
Bentley College - Elkin B. McCallum Graduate School of Business 1985 — 1987
MBA, Marketing
Southern Connecticut State University 1982 — 1985
BS, Business Economics
Endicott College 1979 — 1981
AS, Retail Management
Rockville High School 1975 — 1979
Greenwich Hospital November 2008 - Present
Greenwich Hospital March 2006 - November 2008
Westcon 2004 - 2006
NEBS 1992 - 2004
Skills
Budgeting, Excel, Word, PowerPoint, Customer Service, Forecasting, Customer Relations, Access, Financial Analysis, Accounting, Financial Reporting, Healthcare, Non-profits, Photoshop, Budgets, Microsoft Excel, Leadership, Process Improvement, Strategic Planning, Finance, Microsoft Word, Nonprofits
Education
Rivier College 1998 — 2000
MBA, Marketing
University of Massachusetts Lowell 1990 — 1993
BS, Finance
Middlesex Community College 1988 — 1990
Associates, General
Chelmsford High School 1984 — 1988
Devine Millimet & Branch December 2014 - Present
Emerson Ecologics August 2010 - December 2014
Genzyme Genetics September 2009 - August 2010
Akken May 2008 - August 2009
New Hampshire Local Government Center April 2005 - April 2008
PC Connection October 2004 - April 2005
NEBS October 2002 - October 2004
NEBS June 2000 - August 2002
GSA June 1999 - September 1999
Skills
Customer Service, Vendor Relations, System Migration, Business Intelligence, Process Improvement
Education
Boston University 2001 — 2004
Certifications, MCSA - Server 2003, SQL 2008 Administration and Desktop Support Specialist
Plymouth State University 1995 — 2000
B.S., Business Management
North Middlesex Regional HS 1991 — 1995
General
PALR October 2015 - Present
SSM Health Care September 2012 - Present
St. Francis Hospital & Health Services, Maryville, MO September 2012 - Present
SSM Health Care June 2007 - September 2012
SSM Health Care September 2007 - August 2012
Deluxe September 2005 - June 2007
NEBS March 1999 - December 2005
Nebs / Deluxe September 1994 - March 1999
Deluxe / Nebs November 1988 - March 1999
Nebs / Deluxe September 1983 - November 1988
Skills
Black Belt Six Sigma, Lean Healthcare, Lean Certification, Process Improvement, Cross-functional Team..., Lean Manufacturing, Strategic Planning, Team Building, Change Management, Project Management, Leadership, Product Development, Coaching, Value Stream Mapping, DMAIC, Six Sigma, Healthcare, Manufacturing, Program Management, Operations Management, Training, Management, Strategy, Integration, Quality Management, Process Engineering, Forecasting, Business Process..., Budgets, Continuous Improvement, Analysis, Visio, Sales, Healthcare Information..., Project Planning, Root Cause Analysis, Team Leadership, Human Resources, Policy, Data Analysis, Performance Improvement, Quality Assurance, Vendor Management, Healthcare Management, Performance Management, Hospitals, Customer Service, Marketing Strategy, Statistical Data..., Statistical Modeling
Education
Fontbonne University 2013 — 2016
Masters Program in Business Management, Business, Management, Marketing, and Related Support Services
Northwest Missouri State University 1981 — 2000
BS in Business Management, Business Management
Vantage Deluxe World Travel 2014 - 2014
Taylor Corporation 2010 - 2014
ABnote North America 2008 - July 2010
Deluxe (formerly NEBS) 2005 - 2007
NEBS 2000 - 2005
NEBS 1997 - 2000
NEBS 1997 - 1997
NEBS 1995 - 1996
NEBS 1994 - 1995
NEBS 1993 - 1994
Skills
Product Development, Forecasting, Multi-channel Marketing, Direct Marketing, Product Marketing, New Business Development, Product Management, Direct Mail, P&L, Strategic Planning, Cross-functional Team..., Marketing Strategy, Business Planning, Analytics, Integrated Marketing, B2B, Budgeting, P&L Management, Promotions, Advertising, Excel, Pricing Strategy, Merchandising, Budgets, E-commerce, Strategic Partnerships, Business Development, Competitive Analysis, Sales Operations, Strategy, Account Management, CRM, Market Planning, Marketing Management, B2B Marketing, Lead Generation, Email Marketing, Trade Shows, Salesforce.com, Online Marketing, Product Launch, Database Marketing, Brand Development, Market Analysis, Project Management, Marketing
Education
Nichols College 1992 — 1994
Master of Business Administration (M.B.A.)
University of Massachusetts Lowell 1985 — 1990
BS
Alphagraphics New Bedford June 2010 - Present
ICLUBcentral June 2008 - October 2008
BE Design January 2008 - June 2008
NEBS August 2007 - January 2008
Skills
Graphic Design, InDesign, Illustrator, Graphics, Photoshop, Social Media Marketing, Facebook, Adobe Acrobat, QuarkXPress, Direct Mail, Wordpress, Pre-press, Posters, Brochures, Logo Design, Mac
Education
Fitchburg State University 2003 — 2008
Bachelor, Communications Media with concentration in Graphic Design
North Middlesex High School 2000 — 2003
General Studies, General Studies
Harris Computer Systems November 2014 - Present
Jewell Instruments October 2012 - November 2014
OuterLink Global Solutions August 2010 - October 2012
Avidyne February 2008 - July 2010
Robert Half International September 2007 - January 2008
NEBS January 2004 - August 2004
Skills
Salesforce Administrator, Oracle CRM, Aviation, Management, Product Marketing, Team Building, Direct Sales, Sales, Program Management, Contract Negotiation, Business Development, Negotiation, Aircraft, Sales Management, Aerospace, New Business Development, Strategic Partnerships, Avionics, Business Strategy, Customer Service, Manufacturing, Account Management, Strategic Planning, Pricing, Leadership, Telecommunications, Operations Management, Product Development, Salesforce.com, Cross-functional Team..., Sales Operations, Start-ups, Engineering, Product Management, Sales Process, Security, CRM, International Sales, Selling, Process Improvement, SaaS, Team Leadership, Marketing Strategy, Business Planning, Solution Selling, Lead Generation, Forecasting, Strategy, B2B, Marketing
Education
Nichols College 2002 — 2007
Bachelor of Science (BS), Business Administration and Management, General
NM 1999 — 2002
Northern Arizona University April 2013 - Present
Northern Arizona University July 2008 - April 2013
NEBS April 2007 - June 2008
Automobile Club of Southern California 1998 - 2001
Automobile Club of Southern California 1994 - 1998
Automobile Club of Southern California 1991 - 1994
Automobile Club of Southern California 1985 - 1991
Skills
Database Design, Database Administration, Data Analysis, Access, Microsoft Excel, Microsoft Office, Organization, Supervisory Skills, Business Analysis, Business Process..., Project Management, Software Documentation, Analysis, Human Resources, SharePoint, MS Project
Education
Northern Arizona University 2008 — 2013
Saddleback College
ADP April 2012 - Present
NEBS August 2009 - April 2012
OMAC Mortgages April 2010 - August 2011
IPEX October 2001 - July 2009
Skills
Negotiation, Sales Management, Account Management, Sales, Customer Service, Residential Mortgages, B2B, Salesforce.com, Solution Selling, CRM, Sales Process, Sales Presentations, Cold Calling
Education
Seneca College of Applied Arts and Technology 2010 — 2010
Licensing Exam for Mortgage Agent
York University 1996 — 1998
French
Fanshawe College 1995 — 1996
General Arts & Science
Bayview SS 1990 — 1995
OSSD
Words@Work, Inc. December 1992 - Present
Georgetown Collection December 1987 - October 1992
NEBS January 1981 - May 1987
Skills
Copywriting, Corporate Branding, Marketing Strategy, Strategic Planning, Market Research, Marketing Communications, Creative Direction, Public Relations, Marketing, Sales, Nonprofits, Advertising, Blogging, New Business Development, B2B, Project Management, Small Business, Social Media Marketing, Management
Education
College of the Holy Cross 1976 — 1980
BA
NMRS 1972 — 1976
Saks Fifth Avenue October 2010 - Present
CRASH communications September 2008 - January 2010
Fidelity Investments October 2006 - June 2007
Hachette Book Group USA (Formerly Time Warner Book Group/Little, Brown & Company August 2000 - October 2006
Time Warner Book Group/Little, Brown & Company April 1997 - August 2000
NEBS February 1988 - June 1996
Skills
Social Media, Marketing Communications, Business Development, Program Management, Management, Cross-functional Team..., Public Relations, Project Management, Leadership, Team Building, Vendor Management, Strategy, Retail, Contract Negotiation, B2B, Account Management, Training, Recruiting, E-commerce, Analysis, Sales, Entrepreneurship, Sales Management, Performance Management, Business Strategy, New Business Development, Salesforce.com, Start-ups, Strategic Partnerships, Customer Service, Team Leadership, Project Planning, Lead Generation
Education
Middlesex Community College 2015 — 2016
Technical Writing
Simmons College 2000 — 2003
M.S., Communications Management
Fitchburg State University 1987 — 1991
B.A., English/Professional Writing
SAS January 2014 - Present
SAS April 2013 - January 2014
SAS March 2011 - April 2013
Modern Analytics October 2010 - March 2011
Liberty Mutual March 2005 - September 2010
Harte-Hanks, Inc. 2002 - 2005
Staples 2000 - 2002
NEBS 1999 - 2000
Epsilon 1997 - 1999
Fidelity Investments 1995 - 1997
Skills
Predictive Modeling, SAS, Predictive Analytics, Analytics, Data Mining, Business Intelligence, Data Warehousing, Solution Implementation
Education
Bowling Green State University 1989 — 1990
MA, Applied Sociology
Bowling Green State University 1984 — 1988
BS, Secondary Education / Social Studies
Deluxe Corporation May 2011 - Present
Deluxe Corporation September 1996 - May 2011
The DFS Group / Deluxe Corp. September 2006 - September 2009
NEBS 2002 - 2006
NEBS 1996 - 2002
North Middlesex Regional School System 1991 - 1996
Skills
Call Centers, Process Improvement, Training, Team Building, Leadership, Cross-functional Team..., Coaching, Customer Service, Forecasting, Vendor Management, Project Management, Team Leadership, Business Analysis, Performance Management, Microsoft Excel, Customer Satisfaction, Microsoft Office, Excel, Call Center, Technical Support, Workflow Management, Operational Efficiency, Creative Solutions
Education
Fitchburg State University 1986 — 1991
BS of Education, Education / Psychology
Lunenburg High School 1984 — 1986
TASIS England 1981 — 1984
Miles Technologies December 2014 - Present
Deluxe Corporation February 2006 - December 2010
NEBS January 2001 - February 2006
Intracorp September 1994 - December 2000
Rapidforms January 1990 - September 1994
Skills
IT Strategy, Business Intelligence, Integration, Project Management, CRM, Relationship Management, Teamwork, Motivated self-starter, Stakeholder Management, Process Improvement, Software Development, Business Analysis
Education
Drexel University
B.S., Administrative Systems Management
Drexel University
Bachelor of Business Administration (BBA), Management Information Systems, General
Tufts Health Plan September 2014 - Present
Tufts Health Plan June 1999 - Present
Comcast 1997 - 1998
Polymer Technology (A Bausch & Lomb manufacturer of rigid gas permeable contact lenses/solutions) 1994 - 1996
NEBS 1992 - 1994
Chadwick Martin Bailey 1990 - 1991
Elrick & Lavidge, Inc. (A full-service market research company owned by Equifax) 1990 - 1990
Skills
Marketing Research, Market Research, Segmentation, Focus Groups, Analysis, Leadership, Primary Research, Quantitative Analytics, Qualitative Analysis, Quantitative Research, Quality Improvement, Satisfaction..., Cross-functional..., Project Management, Staff Supervision, Usability Testing, Qualitative Research
Education
Babson College 1984 — 1988
Bachelor's Degree, Marketing/Communications
Weymouth North High School 1981 — 1984
Carrie Ann Barrette, LMHC Writer, Speaker and CounselorC. A. Barrette, Self Employed2007 - Present
Advocates, Inc. June 2007 - July 2011
KANA Software June 1999 - April 2003
NEBS August 1996 - June 1999
Skills
Trauma Counseling, Sales&Marketing, Public Speaking, Graphic Design, Preaching, Written Expression, Mental Health Counseling, Traumatology, Leadership Development, Community Outreach, Leadership, Mental Health, Crisis Intervention, Family Therapy, Group Therapy, Motivational..., Psychological Assessment, Self-esteem, Pastoral Care, Coaching, Interventions, Stress Management, Stress, Counseling Psychology, Anger Management, Treatment, Psychotherapy, Behavioral Health, Adolescents, CBT
Education
Gordon Conwell Theological Seminary 2003 — 2007
Master of Arts (M.A.), Counseling and Religion
Becker College 1992 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Ipswitch, Inc. 2007 - 2015
Grand Circle Travel 2000 - 2006
NEBS 1994 - 2000
NEBS 1989 - 1994
Skills
Strategic Planning, Finance, Leadership, Operations, Partnering, Forecasting, Budgets, Accounting, Financial Modeling, Revenue Recognition
Education
Northeastern University
BS Business Administration, Major in Accounting and Finance
Potpourri Group 2003 - Present
Pestell Design 1996 - Present
NEBS 1997 - 2003
Education
Massachusetts College of Art and Design 1969 — 1973
Graphic Design/Illustration
Deluxe Corporation July 2005 - Present
NEBS October 1991 - June 2005
Skills
Web-to-print, Adobe Creative Suite, Logo Design, Illustrator, InDesign, Graphic Design, Web Design, Dreamweaver, Photoshop, Email Marketing, Web Content, Visual Communication, QuarkXPress, Direct Mail, Catalogs, Adobe Acrobat, Graphics, Pre-press, Packaging, Brochures, Corporate Identity, Art Direction, Layout, Creative Direction, Mac, Typography, Branding & Identity, Business Cards, Image Manipulation
Education
Keene State College 1987 — 1991
Journalism, Graphic Design
BNY Mellon June 2008 - Present
Fidelity Investments March 1999 - June 2007
NEBS 1991 - 1999
Skills
Software Development, Program Management, Project Management, Disaster Recovery, IT Strategy, IT Management, Production Support, SDLC, Management, Databases, DB2, Resource Management, Leadership, Change Management, Unix, Business Analysis, Software Project..., Requirements Analysis
Education
Northeastern University
Bachelor of Science (BS), Accounting and Business/Management
Andover High School
Deluxe Corporation October 2010 - May 2012
Deluxe Corporation July 2004 - December 2008
NEBS February 1997 - June 2004
NEBS April 1995 - January 1997
NEBS March 1993 - March 1995
Digital Equipment Corporation April 1987 - December 1992
Digital Equipment Corporation June 1981 - March 1987
USCI, a division of C.R. Bard, Inc. January 1977 - May 1981
Skills
SAP, PeopleSoft, Cognos, Microsoft Office, TM1, Citrix, Financial Modeling, Financial Analysis, Variance Analysis, General Ledger, Accounting, Budgets, Account Reconciliation, Forecasting, Financial Reporting, Sarbanes-Oxley, Microsoft Excel, Auditing, Managerial Finance, Inventory Management, Internal Controls, Revenue Recognition, Management, Business Development, Analysis, Internal Audit, Business Analysis, Pricing, Process Improvement, Software Documentation, Training, SAP R/3, Essbase, Financial Statements, Hyperion Enterprise, US GAAP, Access, Sarbanes-Oxley Act, Income Statement, Cost Accounting, Accounts Payable, Finance, Strategic Financial..., Consolidation, Financial Forecasting, Acquisition Integration, Cash Management, Mergers & Acquisitions, Accounts Receivable, Business Process...
Education
Northeastern University
Accounting/Finance
Arizona Bridge to Independent Living- ABIL August 2014 - Present
Arizona Spinal Cord Injury Association May 2013 - Present
DialResults November 2005 - November 2011
NEBS November 2000 - November 2005
Grannys Closet January 1998 - November 2000
Sturner & Klein January 1998 - November 2000
Flagstaff Stingrays September 1998 - September 2000
Vinland National Center January 1996 - October 1997
YMCA Camp Miller May 1994 - July 1994
4H Camp Esquagama May 1993 - July 1993
Skills
Microsoft SQL Server, Process Improvement, Microsoft Exchange, .NET, SharePoint, SQL, PHP, Access, Team Leadership, Visual Studio, Team Building, Disaster Recovery, Business Analysis, Business Intelligence, IIS, Project Management, Visio, Testing, IT Management, Troubleshooting, Requirements Analysis, Active Directory, Software Development, Windows, Integration, HTML 5, Customer Service, Change Management, Windows Server, Virtualization, QuickBooks
Education
Arizona State University 2013 — 2016
Master of Social Work (MSW), Advanced Direct Practice in Health and Behavioral Health, 3.78
Landmark Education 1994 — 1995
Interpersonal Relations
University of Minnesota-Duluth 1989 — 1995
BA, Psychology
School District of Springfield Township August 2011 - Present
Central Bucks School District August 2010 - June 2011
School District of Philadelphia September 2009 - April 2010
Goebel of North America September 2005 - February 2006
The Franklin Mint August 1995 - August 1996
NEBS December 1994 - June 1995
Staples September 1993 - December 1994
The Franklin Mint September 1991 - June 1993
MBI Easton Press December 1989 - September 1991
Skills
Change Management, Program Management, Strategy, Marketing, Marketing Communications, Public Speaking, Teaching, Direct Marketing, Staff Development, Nonprofits
Education
Cornell University 1985 — 1989
Bachelor of Science Degree, Consumer Economics; Business Management and Marketing
University of Pennsylvania 2009 — 2010
Master of Science, Education, Teacher Education Program
Temple University 2012 — 2016
Doctor of Education (Ed.D.), Educational Leadership and Administration, K-12
Birol Growth Consulting June 1997 - Present
Birol Growth Consulting June 1997 - Present
Birol Growth Consutling June 1997 - Present
Birol Growth Consulting June 1997 - Present
Harris Infosource 1996 - 1997
Voice-Tel Enterprises 1994 - 1996
NEBS 1989 - 1992
Skills
Family Business, Profitable Growth, Strategic Thinking, Public Speaking, Strategy, Published Author, Entrepreneurship, Executive Coaching, Coaching, Growth Strategies, 21st Century Skills, B2B, Management Consulting, Strategic Planning, Leadership Development, Leadership, Executive Management, Business Planning, Team Building, Business Development, Business Strategy, Marketing, Small Business, Management, Lead Generation, Sales, Marketing Strategy, Team Motivation, New Business Development, Mergers & Acquisitions, Program Management, Business Intelligence, Marketing Communications, Consulting, Research, Strategic Consulting, Market Research, Selling, Restructuring, E-commerce, Contract Negotiation, Venture Capital, Product Development, Competitive Analysis, Strategic Partnerships, Analysis, Product Management, Financial Analysis, Online Marketing, Mergers
Education
Northwestern University - Kellogg School of Management 1984 — 1985
MBA, Marketing and Finance
Boston University 1977 — 1981
Bachelor's Degree, Marketing and International Management, summa cum laude
Fox Broadcasting August 2011 - Present
DIRECTV October 2004 - August 2011
Citrus (TMi) February 2003 - September 2004
O'Grady Meyers September 2002 - February 2003
Viant June 2000 - September 2002
Los Angeles Family Magazine May 1997 - September 1997
5 to 1 Designs June 1995 - August 1996
NEBS January 1996 - July 1996
Skills
User Experience, Mobile, Interaction Design, User Interface Design, Information Architecture, Creative Direction, Art Direction, Experience Design, User Interface, User Experience Design, User-centered Design, Graphic Design, Typography, Usability Testing, Web Design, Visual Design, Adobe Creative Suite, Information Design, Creative Strategy, Digital Strategy, Digital Media, Mobile Devices, Brand Development, Motion Graphics, Illustrator, Layout, Illustration, Advertising, Mobile Applications, Video, Logo Design
Education
California Institute of the Arts
BFA, Graphic Design
University of California, Irvine
BA, Psychology and Social Behavior
Jamberry July 2014 - Present
Deluxe Corporation February 2011 - Present
Kennedy Information August 2007 - February 2011
Kennedy Information July 2006 - August 2007
Deluxe May 2005 - July 2006
NEBS November 1998 - May 2005
Skills
Direct Marketing, Direct Mail, Email Marketing, Integrated Marketing, Marketing, Online Marketing, Lead Generation
Education
Franklin Pierce University
Town of Ashby April 2010 - Present
NEBS/Deluxe 1979 - Present
NEBS 1979 - Present
New England Business Service 1979 - Present
Deluxe Corporation September 1979 - March 2010
Education
Fitchburg State University 1970 — 1975
Rue La La March 2013 - Present
Rue La La December 2009 - March 2013
Harte-Hanks Direct Marketing September 2006 - December 2009
WearGuard-Crest, an ARAMARK Company 2003 - 2006
People's Bank December 2001 - March 2003
Dialogos 2000 - 2001
NEBS 1997 - 1999
Wearguard 1993 - 1997
Torto Wheaton Research 1991 - 1993
Skills
Email Marketing, CRM, Direct Marketing, Strategy, Database Marketing, Analytics, Analysis, Marketing Strategy, E-commerce, Digital Marketing, Customer Acquisition, Segmentation, Integrated Marketing, Online Marketing, Multi-channel Marketing, Direct Mail, Strategic Planning, Customer Insight, Leadership, Management, Marketing, Market Research, Advertising, Competitive Analysis, Marketing Research, Personalization, LTV, Retail
Education
Boston College - Wallace E. Carroll Graduate School of Management 1996 — 1999
MBA
College of the Holy Cross 1986 — 1990
Bachelor's degree, Economics
Milton Academy
Social Trends March 2013 - Present
Deluxe Corporation July 2003 - October 2010
NEBS January 1998 - July 2003
Skills
Cold Calling, Account Management, Sales, Direct Mail, Sales Process, Sales Management, Business Analysis, Competitive Analysis, Sales Operations, Selling, Lead Generation, Direct Sales, Strategic Partnerships, Leadership, Strategy, Product Marketing, Cross-functional Team..., Key Account Management, Customer Retention, CRM, Business Development, Trade Shows, Management, Product Management, Customer Satisfaction
Education
College of the Holy Cross 1993 — 1997
The Commonwealth Of Massachusetts Executive Office of Energy & Env May 2013 - Present
HealthEdge System November 2012 - Present
MAPFRE U.S.A. Corp. (formerly The Commerce Group, Inc.) April 2010 - November 2012
Strite Rite 2008 - February 2011
Srtide Rite November 2008 - May 2009
Lowell General Hospital November 2007 - September 2008
Beverly Hospital /Northeast Health System December 2007 - August 2008
NEBS 2001 - 2006
NEBS 2001 - 2006
NEBS / Deluxe Corporation 2001 - 2006
Skills
Disaster Recovery, AIX, HP-UX, Linux, Solaris, Oracle, PL/SQL, Databases, Data Warehousing, Unix, SQL, Performance Tuning, RMAN, Oracle RAC, SQL Tuning, Troubleshooting, Security, Data Migration, Testing, Windows Server, Shell Scripting, Data Modeling, Database Administration, Oracle Applications, Weblogic, Servers, Data Guard, Oracle Enterprise..., Replication, Microsoft SQL Server, Oracle ASM, High Availability, Integration, IBM AIX
Education
Delhi University 1972 — 1975
Bachelors, Mathematics
Liberty Mutual Insurance 2011 - Present
Real Soft, Inc. June 2010 - June 2011
Real Soft, Inc. November 2009 - March 2010
Sigma Systems, Inc July 2007 - December 2008
Dahl Consulting, Inc. February 2005 - June 2006
NEBS August 1999 - August 2004
Unitrode Corporation November 1983 - July 1999
Skills
Vendor Management, Networking, SharePoint, Cisco Technologies, MPLS, Telecommunications, VoIP, Troubleshooting, Software Documentation, Testing, MS Project, Project Management, Software Installation, Technical Support, Process Improvement, Avaya, CCNA, Visio, PMP, Training, SDLC, Telephony
Education
Franklin Pierce University 1991 — 1993
B.S., Computer Science
Mount Washington College 1982 — 1984
AS, Digital Electrionics
Lawnside Public School District September 2014 - Present
Gloucester County Library System - Glassboro Branch September 2010 - August 2014
Camden County Library System August 2008 - September 2010
Deluxe Corporation November 2005 - January 2007
NEBS 2000 - 2005
Skills
Strategic Planning, Customer Service, Social Media, Project Management, Management, Library, Direct Mail, Marketing, Marketing Strategy, Emerging Technologies, Budgets, Coaching, Leadership, Sales, Training, Team Building, Information Literacy, Library Science, Collection Development, Library Research, Community Outreach, Library Management, Program Management, Library Instruction, Cataloging, Archives, Circulation, Public Libraries, Libraries
Education
Drexel University 2007 — 2008
Master of Science, Library & Information Science
Chestnut Hill College 1998 — 2000
BS, Business Communications
West Charlotte High School 1985 — 1987
SkillSoft August 2007 - Present
Navisite 1998 - 2002
NEBS 1983 - 1998
Education
Boston University 1987 — 1990
MS, Computer Information Systems
University of Massachusetts Lowell 1981 — 1984
BS, Information Systems
Mount Washington College 1979 — 1981
AS, Computer Science Programming
University of New Hampshire 1976 — 1978
AS, Applied Plant Science
DataXu 2012 - Present
Integra Technology Consulting October 2002 - Present
Biogen Idec 2009 - 2012
Wellington Management 2009 - 2009
Fidelity Investments 2005 - 2008
Upromise 2004 - 2005
NEBS 2003 - 2003
SimplexGrinnell 2002 - 2003
Unitas Corporation 2001 - 2002
Database Technologies 1999 - 2001
Skills
Databases, Perl, Integration, Data Modeling, Data Warehousing, PL/SQL, Business Intelligence, Database Administration, SQL, Unix, Microsoft SQL Server, Hadoop Admin, Greenplum DBA, PostgreSQL DBA, MySQL DBA, Linux, Oracle, Performance Tuning, Oracle E-Business Suite, Database Design, Sybase, Shell Scripting, Cloudera Hadoop Admin, ETL, Solaris, SDLC, Disaster Recovery, High Availability, PostgreSQL, PostgresSQL DBA, Oracle RAC, Oracle RMAN, PostgreSQL Streaming..., Unix Shell Scripting, MySQL
Education
Cranfield University - Cranfield School of Management
MBA
University of Lagos
B.Sc
Schneider Electric formerly APC-MGE December 2007 - Present
FM Global February 2002 - October 2007
Allmerica Financial October 1990 - November 2001
Hanover Insurance 1990 - 2001
The Info Group January 1990 - October 1990
NEBS 1986 - 1989
Nortel 1984 - 1986
Skills
Call Center, Visio, Vendor Management, Documentation, Business Analysis, Requirements Analysis, Problem Solving, Change Management, Customer Relations, Vendor Relations, Process Improvement, Budgeting, Telecommunications, Software Documentation, Call Centers, Management, Project Management, Budgets, Customer Service, Avaya
Education
Babson College
Master of Business Administration (MBA)
Rhode Island College
BS, Math, Psychology
Boston College Carroll School of Management 2008 - Present
Deloitte & Touche March 1996 - October 2006
New England Business Service March 1982 - October 1996
NEBS 1982 - 1996
New England Business Sevice 1982 - 1996
Skills
Strategic Planning, Strategy, Business Strategy, Mergers & Acquisitions, Start-ups, Financial Analysis, Management Consulting, Leadership, Management, Due Diligence
Education
Babson College 1965 — 1967
MBA, Finance
Georgetown University 1961 — 1965
Bachelor of Arts (B.A.), Economics
Fidelity Investments November 2012 - Present
Fidelity Investments April 2005 - November 2012
Banana Republic 2002 - 2005
NEBS 1999 - 2000
Skills
Management, HRIS, Leadership, Human Resources, Customer Service, Interviews, Training, Vendor Management, Employee Training, Employee Benefits, Team Building
Education
Daniel Webster College 2005 — 2010
Master of Business Administration (MBA), Business Managment
First Data Corporation March 2011 - Present
BancCard of America February 2009 - February 2011
Deluxe January 2007 - November 2008
NEBS 2003 - December 2006
McBee Systems March 1982 - December 2002
Skills
Selling, Sales Operations, B2B, Account Management, Business Development, Sales, Strategy, Sales Management, Leadership, New Business Development, Management, Salesforce.com, Sales Process, Direct Sales, Contract Negotiation, Solution Selling, Sales Presentations, Cold Calling, Negotiation, CRM, Strategic Planning, Marketing Strategy, Training, Recruiting, Coaching, Change Management, Entrepreneurship, Product Development, Small Business, Time Management, Customer Retention, Merchant Services, Lead Generation, Marketing, Team Building, Credit Cards, Direct Marketing, Relationship Management, Banking, Revenue & Profit Growth
Education
Canisius College 1977 — 1981
Mzinga December 2013 - August 2015
Contractor March 2013 - November 2013
Sarasin Irrigation May 2012 - November 2012
Mzinga February 2010 - April 2012
Mzinga May 2008 - February 2010
Deluxe Corporation May 2001 - May 2008
Deluxe Corporation August 2000 - May 2001
Deluxe Corporation 1994 - August 2000
NEBS 1992 - 1994
NEBS 1989 - 1992
Skills
Customer Service, Mentoring, Product Development, Product Management, Product Marketing, Maintaining Strong..., Exceptional Communicator, Highly personable, Task Driven, Team-oriented, Self-motivated..., Social Media, Professional Services, Community Management, Microsoft Office, Office Management, Schedule Control, SaaS, Quality Assurance, Training, Program Management, Management, Team Leadership, Direct Marketing, Competitive Analysis, Online Advertising, E-commerce, Account Management, Cross-functional Team..., Sales, CRM, Project Management, Lead Generation, Enterprise Software, Web Analytics, Start-ups
Education
Fitchburg State University 1986 — 1990
Bachelors, Business Management
Fitchburg State University 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Deluxe Project ManagerNEBS/Deluxe2005 - Present
Deluxe Corporation 2006 - 2011
Deluxe Corporation 2000 - 2009
NEBS January 1978 - June 2005
Deluxe Corporation 1995 - 2004
Education
Mount Wachusett Community College
Deluxe Corporation March 2012 - Present
Deluxe December 2009 - February 2012
DELUXE Corp (formerly NEBS) 2005 - 2009
Deluxe April 2004 - August 2005
NEBS 1995 - 2004
Skills
Process Improvement, Team Building, Driven By Results, Project Management, Strategic Planning, Six Sigma, Business Analysis, Cross-functional Team..., Integration, Manufacturing, Lean Manufacturing, Team Leadership, Product Development, Continuous Improvement, Process Engineering, Vendor Management, K 9 Search & Rescue..., Emergency Medical..., Lost Person Incident..., Hike Safe, Product Management, Management, Engineering, Change Management, Analysis, Training, Leadership, Software Documentation, Program Management, Strategy, Project Planning, Business Process..., Quality Assurance, Call Centers, MS Project, SAP, Visio
Education
Franklin Pierce College
Business Administration and Management, General
Deluxe Corporation January 1993 - Present
NEBS/Deluxe 1991 - Present
NEBS 1991 - Present
Deluxe Corporation 1991 - Present
Deluxe Corporation January 2007 - January 2009
Deluxe January 2004 - January 2007
Deluxe Corporation (formerly NEBS) January 1997 - January 2004
Skills
Data Warehousing, Data Modeling, Business Intelligence, SDLC, Vendor Management, Master Data Management, SOA, Integration, Business Analysis, Process Improvement, PL/SQL, Call Center, CRM, Oracle, SQL
Education
Indiana University of Pennsylvania
Business, Management, Marketing, and Related Support Services
The University of Texas at Austin
Master of Arts (M.A.), 18th Century British Literature
Groton Electric Light Dept October 2004 - Present
NEBS 1992 - 2001
Skills
Outlook, Microsoft Office, Customer Service, PowerPoint, Process Improvement, Microsoft Word, Microsoft Excel, Strategic Planning, Data Entry, Account Management, Event Planning, Team Building, Budgets, Public Speaking, Coaching, Marketing Strategy, Sales, Cross-functional Team..., Leadership, Marketing
Education
Southern New Hampshire University 2008 — 2011
Bachelor of Science (BS), Business Studies
Hesser College 2004 — 2008
Associate's degree, Paralegal Studies
Hesser College 2004 — 2008
Associate's degree, Business Administration
North Middlesex Regional High School
KBACE Technologies, Inc July 2008 - February 2010
Deluxe Corporation August 2004 - November 2007
NEBS 1995 - 2007
New England Business Service, Inc 1995 - 2007
SYCOM, Inc December 1977 - July 1995
Education
Madison Area Technical College
CSC 2008 - 2013
CSC 2004 - 2008
CSC 1998 - 2004
NEBS 1995 - 1997
NEBS 1995 - 1997
Skills
Demand Generation, Product Marketing, Product Launch, Co-marketing plan..., Tradeshow and industry..., Direct Marketing, Media Planning, Media Buying, Media Relations, Lead Generation, Product Management, Go-to-market Strategy, Planning & Execution of..., Alliance-building, Marketing, Marketing Communications, CRM, Strategy, Marketing Strategy, Program Management, Event Management, Advertising, Digital Marketing, Trade Shows, New Business Development, Sales Operations
Education
North Adams State College
Bachelor of Business Administration (B.B.A.), Marketing and Information Systems
Bentley College
Direct Marketing Management
Middlesex Community College
Associate's degree, Business, Management, Marketing, and Related Support Services, Dean's List
GT Grandstands December 2014 - Present
Baseball January 2002 - Present
On Deck Sports December 2006 - July 2014
Curry College September 2004 - August 2010
NEBS June 2005 - November 2006
Skills
Baseball, Coaching Baseball, Sales, Salesforce.com, NetSuite, Relationship-building..., indoor baseball..., Sport Facilities, Coaching, Scouting, Sports Management, Strength & Conditioning, Sponsorship, Ticket Sales, Sports Marketing, Sports, Athletics, Sports Coaching, Player Development, Sports Industry, Building Relationships, Inside Sales, Sporting Goods, Marketing, Sales Process, Golf, Intercollegiate..., Cold Calling, Tournaments, Facebook, Athlete Development, Online Marketing, Social Media Marketing, Sales Presentations, Professional Sports, Sponsorship Sales, Leadership, Customer Service, Account Management
Education
Bridgewater State University 1997 — 2000
Bachelor, Physical Education
Massasoit Community College 1995 — 1997
Associate's degree, liberal arts
Cardinal Spellman High School 1990 — 1994
Chris Czachowski February 2009 - Present
NEBS 2005 - 2008
Education
Northern Arizona University 1976 — 2001
MBA, Management Information Systems, Communications, English
Caldwell Home January 2004 - Present
NEBS January 1997 - January 2004
Skills
Strategic Planning, Social Media, Microsoft Word, Customer Service, New Business Development, Public Speaking, Account Management, Accounting, Microsoft Excel, Microsoft Office, Social Media Marketing, Marketing Strategy, Fundraising, Business Development, Time Management, Advertising, Event Planning
Education
Blaine 1995 — 1996
Cosmeotologist
Mount Wachusett Community College
associates, Computer Information Technology
Royal College of Art
SMS/800, Inc. January 2014 - Present
Cisco Systems May 2008 - January 2014
Staples 1996 - 1999
Talbots 1994 - 1996
NEBS 1989 - 1994
Skills
Demand Generation
Education
Fitchburg State University 1985 — 1988
BA, Economics
CVS Health 2014 - Present
UpToDate (a business unit of Wolters Kluwer Health) 2011 - 2014
UpToDate 2009 - 2011
UpToDate 2008 - 2009
UpToDate 2008 - 2009
Deluxe Corporation (formerly NEBS) 2004 - 2008
NEBS 2001 - 2004
NEBS 1998 - 2001
The Hanover Insurance Group (formerly Allmerica) 1996 - 1998
Consolidated Group 1992 - 1996
Skills
Business Intelligence, Data Warehousing, Business Analysis, Data Warehouse..., SDLC, Data Modeling, SQL, Integration, Data Integration, ETL, Software Quality..., Compliance, Project Management, Governance, Risk Assessment
Education
Boston University - School of Management
BS, Management Information Systems (Summa Cum Laude)
Sunovion April 2008 - Present
Deluxe Corporation January 2004 - December 2008
Deluxe Corporation January 1994 - 2004
NEBS January 1987 - January 1994
Education
Babson College 1964 — 1967
BS, Business, Management, Finance
Avenue Industrial Supply August 2015 - Present
Self-Employed - Safeguard January 2014 - July 2015
Deluxe Corporation February 2012 - November 2013
Deluxe Corporation December 2008 - January 2012
Deluxe Corporation December 2001 - November 2008
Deluxe January 2000 - November 2001
NEBS November 1995 - June 1999
Skills
Team Building, Customer Service, Email Marketing, Lead Generation, Direct Mail, Direct Marketing, Marketing Communications, B2B, Salesforce.com, Marketing Strategy, Marketing, Sales Management, Sales, Account Management, Pre-press, Leadership, CRM, New Business Development
Education
Algonquin College of Applied Arts and Technology 1978 — 1980
Interior Design
Belcourt
High School
Fitchburg State University 2008 - Present
REvest LLC 2006 - Present
RE/MAX 2000 - 2006
NEBS 1998 - 2000
Rainin Instrument LLC 1997 - 1998
Sybase 1994 - 1997
Hewlett-Packard 1981 - 1994
Digital Equipment Corp 1985 - 1990
Skills
Sellers, Short Sales, First Time Home Buyers, Relocation, Buyer Representation, Condos, New Home Sales, Referrals, Seniors, Foreclosures, Listings, Sales, Investors, Real Estate Transactions, Real Estate, Single Family Homes, Luxury, Investment Properties, REO, Residential Homes
Education
Bentley University
BS, Marketing
Deluxe Corporation Compensation ConsultantNEBS1980 - 2005
NEBS 1992 - 1994
Skills
Compensation, Incentive Programs, Benefits, Deferred Compensation, Employee Benefits, Job Evaluation, Incentives, Employee Relations, Performance Management, HRIS, Executive Pay
Education
Mount Washington College 1985 — 1987
Associates, Data Processing & Business Management
Staples January 2007 - June 2015
NEBS August 1998 - October 2002
Fitchburg Sentinel & Enterprise 1994 - 1998
Skills
Adobe Creative Suite, Print Production Process, Layout, QuarkXPress, Logo Design, Adobe Acrobat, Illustration, Graphic Design, Flyers, Graphics, Mac, Brochures, Posters, Catalogs, Typography
Education
Comenius University
Master's Degree, Theory of Art
Mount Wachusett Community College
Associate's Degree, Computer Graphic Design
Fidelity Investments July 2011 - Present
Fidelity Investments June 2010 - July 2011
Fidelity Investments 2005 - 2009
Fidelity Investments 2001 - 2005
Fidelity Investments 1995 - 2001
NEBS 1992 - 1994
Education
Niagara University
B.S., Business and Marketing
Ipswitch, Inc. Director, Financial Planning and AnalysisIpswitch, Inc.October 2008 - Present
Simonds International April 2006 - October 2008
NEBS 1996 - 2006
Skills
Mergers, Budgeting, Forecasting, Financial Analysis, Financial Modeling, Excel, Financial Planning, Microsoft Excel, Mergers & Acquisitions, Budgets, Financial Reporting, Sarbanes-Oxley Act, Strategic Financial..., Revenue Recognition, Process Improvement, Acquisition Integration, Finance, Analysis, Cross-functional Team..., Accounting, Competitive Analysis, Start-ups, Management, Business Analysis
Education
Fitchburg State University 1996 — 2001
MBA, Finance
Merrimack College 1994 — 1995
Saint Bernard's Central Catholic
Deluxe Corporation Product Information AnalystDELUXE Corp
NEBS 1986 - 2008
Skills
Product Management, Product Marketing, Direct Marketing, Cross-functional Team..., Direct Mail, Marketing Strategy, Account Management, Multi-channel Marketing, B2B, Lead Generation, E-commerce, Salesforce.com, B2B Marketing, Process Improvement, CRM, Strategic Planning, Leadership, Sales, Strategy, Business Analysis, Product Development, Vendor Management, Program Management
Education
Alfred State College - SUNY College of Technology
AutoFair April 2008 - Present
NEBS 1990 - 1995
NEBS 1990 - 1995
Skills
Sales Process, Sales Management, Sales, Sales Operations, Cold Calling, Negotiation, New Business Development, Account Management, Team Building, Customer Service, Marketing, Automobile, Vehicles, Automotive Aftermarket, Team Leadership
Education
Boston University
Mack Technologies July 2010 - Present
DGS Retail September 2007 - September 2009
The TJX Companies, Inc March 2004 - August 2007
Mack Technologies January 2001 - August 2004
Officeteam/The TJX Companies, Inc July 2003 - March 2004
NEBS September 1999 - September 2000
NEBS May 1997 - August 1999
Chiswick June 1994 - May 1997
Chiswick September 1990 - June 1994
Skills
Purchasing, Inventory Management, Manufacturing, Microsoft Excel, Troubleshooting, Photoshop, ERP, AutoCAD, Syteline ERP, Active Directory, SQL, Crystal Reports, Manage Engine, Confluence, Computer Hardware, 3D Studio Max, Zbrush, Illustrator, Microsoft Exchange, Syteline EPAK, Data Analysis, Network Administration, System Administration, Operating Systems, IT Operations, C#, ASP.NET, DevExpress, Microsoft SQL Server, SQL Server Management..., KPI Dashboards, KPI Reports, KPI Implementation
Education
Clark University 2001 — 2002
Master Certificate in Microsoft Windows 2000
American International College
Master Certificate, Digital Media Design
Assabet Valley Regional Vocational School
Minuteman Regional Vocational Technical High School
Electrical Wiring
Camp Yavneh February 2001 - Present
Lanier Professional Services October 1992 - July 1997
NEBS 1985 - 1989
Skills
Non-profits, Technology, Social Media Marketing, Fundraising, Programming, Food Service, Problem Solving, Creative Solutions, Program Development, Nonprofits, Community Outreach, Event Management, Grants, Marketing, Leadership Development, Volunteer Management, Event Planning, Grant Writing, Community Development, Staff Development, Leadership
Education
Babson College 1984 — 1989
MBA, Marketing and Technology
Isenberg School of Management, UMass Amherst 1978 — 1982
BBA, Management
NEBS December 2013 - Present
The Equitable Life of Canada January 2006 - June 2011
ANSYS, Inc. 2005 - 2005
Skills
Performance Management, Employee Relations, Payroll, Employee Benefits, Recruiting, Training
Education
Fanshawe College 2002 — 2004
Diploma, Business - Accounting
Wilfrid Laurier University 1998 — 2002
Honour BA, Classical Studies
Art Lives Here 2011 - Present
Arts Management Program at American University 2011 - 2015
Washington Writer's Retreat 2009 - 2014
Americans for the Arts 2003 - 2009
letter b creative services 2000 - 2003
Gift Planning Services at University System of Maryland 2000 - 2002
Arts & Businesss Council of Phoenix 1998 - 2000
Essential Theatre 1997 - 1998
NEBS 1994 - 1997
Skills
Non-profits, Public Policy, Grant Writing, Event Planning, Strategic Communications, Leadership Development, Fundraising, Philanthropy, Research, Public Speaking, Grants, Public Relations, Proposal Writing, Arts Administration, Nonprofits, Non-profit..., Blogging, Board Development, Management Consulting, Program Management, Community Outreach, Leadership, Staff Development, Strategy, Government, Workshop Facilitation, Marketing, Volunteer Management, Program Development, Program Evaluation, Community Development, Policy Analysis, Management, Higher Education, Editing
Education
University of Maryland College Park 2000 — 2003
Public Policy
Northern Arizona University 1989 — 1994
BGS, Interdisciplinary Critical Theory
Vista Pointe Arch. Systems 2007 - Present
NEBS 1998 - 2000
Skills
Process Scheduler, Metal Fabrication, Welding, Construction Management, Inspection, Contractors, Construction Safety, Customer Service, AutoCAD, Purchasing, Electricians, Microsoft Office, Forklift Operator
Education
Central Texas College 1983 — 1985
Hard Knocks Degree, Law
Jefferson City High 1978 — 1982
Diploma, General Studies
Strategic Talent LLC July 2015 - Present
eHealth Inc April 2014 - July 2015
CERA January 2009 - March 2014
CERA January 2009 - March 2014
NEBS October 2006 - January 2009
Olive Garden July 2005 - October 2006
Skills
Management, Training, Human Resources, Microsoft Office, Microsoft Excel, Customer Service, Sales, Project Planning, Microsoft Word, Competitive Analysis, Outlook, Budgets, Time Management, PowerPoint, Recruiting, Visio, Social Media
Education
Cambridge College 2011 — 2014
Bachelor's Degree, Psychology, 3.9 GPA
Diversey Inc July 2012 - Present
SC Johnson July 2011 - July 2012
Staples Advantage May 2003 - August 2011
NEBS June 1998 - January 2002
Skills
Healthcare Associated..., Hospital Enviromental..., Supply Chain, B2B, Account Management, Cold Calling, Salesforce.com, Sales Operations, Sales Management, New Business Development, Sales, Negotiation, Major Accounts, Sales Process, Oracle CRM
Education
Gardner-Webb University 1993 — 1998
BA, Communication Studies
Potpourri Group February 2007 - Present
Potpourri Group February 2007 - Present
TJX May 2005 - December 2006
TJX Company May 2005 - December 2006
TJX COMPANIES, INC May 2005 - December 2006
Dress Barn November 2000 - May 2005
NEBS January 1999 - September 2000
MISS May 1998 - December 1998
Skills
Excel, Microsoft Office, Outlook, Illustrator, Photoshop, QuarkXPress, Merchandising, Catalogs, Customer Service, Sales, Microsoft Excel, Marketing Strategy, Retail, Visual Merchandising
Education
Mount Wachusett Community College 2001 — 2003
Associate Degree, Graphic Design
Atlantic Union College
Mount Wachusett Community College
Associate Degree, Computer Graphic Design 2003
Citi April 2013 - Present
Citi 2012 - March 2013
NEBS 1995 - 1997
Skills
Risk Management, Budgets, Analysis, Microsoft Excel, Outlook, Strategic Planning, Microsoft Word, Customer Service, PowerPoint, English, Research, Public Speaking, Microsoft Office, Windows, Loan Servicing, Mortgage Underwriting, Loss Mitigation, Default, Portfolio Management, Finance, Financial Services, Banking, Credit Management, Vendor Management, Process Improvement, Financial Analysis, Operations Management, Team Management, Mortgage Lending
Education
Arizona State University 1997 — 2000
Bachelor's degree, Business/Managerial Economics
Northern Arizona University 1994 — 1997
Bachelors Interdisciplinary Studies, Economics and Business Management
Fidelity National Information Services 2008 - 2011
NEBS 1987 - 2005
Deluxe Corporation 1987 - 2005
Rapidforms 1987 - 2005
Skills
Unix, Servers
Education
Drexel University
TXU Energy October 2013 - November 2014
The Los Angeles Times Media Group/HOY April 2013 - September 2013
La Choza Restaurant February 2011 - December 2012
CCH, a Wolters Kluwer business March 2007 - January 2011
NEBS May 2004 - March 2007
Sallie Mae Corporation August 2000 - May 2004
Spanish Reader Imagen June 1995 - July 2000
Pacific Bell Directory- Pacific Telesis Co now AT&T January 1986 - June 1995
Skills
Retaining Customers, Account Management, Call Centers, Cold Calling Experience, Telemarketing, SaaS, Sales&Marketing, Cold Calling, Marketing, Leadership, New Business Development, Advertising, Management, Solution Selling, Salesforce.com, Call Center, SalesPro, Strong Translation and..., Sage CRM, Customer-focused Service, Yellow Pages, Public Speaking, Selling, Sales, Customer Satisfaction, Contract Negotiation, Lead Generation, Sales Process, Customer Retention
Education
Coconino County Community College 2005 — 2007
Associate of Arts (AA), General Studies - Sociology
New Jersey City University
Sociology
Green Leads, LLC March 2014 - Present
Comcast Business May 2013 - March 2014
Comcast Cable April 2011 - May 2013
Rent-A-Center January 2008 - March 2009
NEBS July 2005 - October 2007
Skills
Sales, Customer Service, Collections, Call Centers, Cold Calling, Troubleshooting, Clerical Skills, Peachtree, Microsoft Office
Education
Mount Wachusett Community College 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Amherst County High School