PRC, LLC
Industry: Company
DescriptionPrecision Response Corporation is primarily an operator of outsourced call centers. Precision Response Corporation was the fifth largest employer in Miami-Dade County in 2007 with over 6,000 employees. The company was founded by Mark J. Gordon and David Epstein in 1982. Founded: 1982 Parent organization: Alorica Founders: David Epstein, Mark J. Gordon Subsidiaries: Hancock Information Group, Inc., Avaltus, Inc., Hancock John Capital Trust II
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PRC, LLC Employees
Employee
Years
Job
Industry
Imran Joseph Imran Joseph's PRC, LLC Experience December 2005 - April 2007
Job Business Professional
Industry Marketing and Advertising
Experience
Joytolive May 2014 - Present
Alorica April 2007 - August 2014
PRC, LLC December 2005 - April 2007
US Color Labs January 2001 - 2007
Convergys June 1999 - January 2001
MCI WorldCom January 1998 - June 1998
Skills
Marketing, Social Media Marketing, Online Advertising, Social Media, Social Networking, Email Marketing, Marketing Communications, Marketing Strategy, Online Marketing, Technology, Human Resources, Payroll, Talent Acquisition, Customer Satisfaction, Customer Retention, Customer-focused Sales, Health, Athletics, Athletic Footwear, Fashion, Sports Nutrition, Basketball Coaching, Spirituality, Music, Music Production, New Business Development, Business Development, Real Estate Transactions, Payroll Processing, Healthcare, Growth Investing, Team Leadership, Strategic Leadership
Education
Devry Univeristy 2013 — 2016
Bachelor of Science (B.S.), Business Technical Management
Kaplan University 2007 — 2012
Networking Technology
Joytolive May 2014 - Present
Alorica April 2007 - August 2014
PRC, LLC December 2005 - April 2007
US Color Labs January 2001 - 2007
Convergys June 1999 - January 2001
MCI WorldCom January 1998 - June 1998
Skills
Marketing, Social Media Marketing, Online Advertising, Social Media, Social Networking, Email Marketing, Marketing Communications, Marketing Strategy, Online Marketing, Technology, Human Resources, Payroll, Talent Acquisition, Customer Satisfaction, Customer Retention, Customer-focused Sales, Health, Athletics, Athletic Footwear, Fashion, Sports Nutrition, Basketball Coaching, Spirituality, Music, Music Production, New Business Development, Business Development, Real Estate Transactions, Payroll Processing, Healthcare, Growth Investing, Team Leadership, Strategic Leadership
Education
Devry Univeristy 2013 — 2016
Bachelor of Science (B.S.), Business Technical Management
Kaplan University 2007 — 2012
Networking Technology
Nicole Calvo Nicole Calvo's PRC, LLC Experience November 2011 - July 2012
Job Consumer Services Professional
Industry Consumer Services
Experience
GNC October 2012 - January 2014
Mercantil Commercebank N.A. July 2012 - September 2012
PRC, LLC November 2011 - July 2012
Sears Holdings Corporation July 2009 - August 2010
Miccosukee Resort and Gaming November 2009 - July 2010
Lakes of The Meadows February 2009 - November 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Telephone Skills, Cashiering, Inventory Management, Sales, Retail, Time Management, Customer Experience, Call Centers, Microsoft Office, Outlook, Microsoft Word, Customer Retention
Education
Florida International University 2013 — 2016
Bachelor of Arts (BA), Advertising
Miami Dade College 2008 — 2012
Associate of Arts (AA), Mass Communication/Media Studies
GNC October 2012 - January 2014
Mercantil Commercebank N.A. July 2012 - September 2012
PRC, LLC November 2011 - July 2012
Sears Holdings Corporation July 2009 - August 2010
Miccosukee Resort and Gaming November 2009 - July 2010
Lakes of The Meadows February 2009 - November 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Telephone Skills, Cashiering, Inventory Management, Sales, Retail, Time Management, Customer Experience, Call Centers, Microsoft Office, Outlook, Microsoft Word, Customer Retention
Education
Florida International University 2013 — 2016
Bachelor of Arts (BA), Advertising
Miami Dade College 2008 — 2012
Associate of Arts (AA), Mass Communication/Media Studies
Nelson Castillo Nelson Castillo's PRC, LLC Experience March 2010 - August 2012
Job Hedge Fund Accountant at Kaufman Rossin Fund Services
Industry Financial Services
Experience
Kaufman Rossin Fund Services August 2014 - Present
NBCUniversal, Inc. September 2013 - August 2014
PRC, LLC March 2010 - August 2012
Miami Dade Public Library System June 2008 - March 2011
Skills
Microsoft Excel, Data Analysis, Statistics, MS Excel Pivot Tables, Microeconomics, Finance, Sales, Economics, Microsoft Office, Improvisation, Analysis, PowerPoint, Stata, Market Research, Financial Modeling, Quantitative Research, Valuation, Analytics, Research, Bloomberg Terminal, Bloomberg, Market Analysis, Regression Analysis, Qualitative Research, Financial Analysis, Access, Strategy, Macroeconomics, Spanish
Education
Florida International University 2012 — 2014
Bachelor of Arts (BA), Finance, Economics
Kaufman Rossin Fund Services August 2014 - Present
NBCUniversal, Inc. September 2013 - August 2014
PRC, LLC March 2010 - August 2012
Miami Dade Public Library System June 2008 - March 2011
Skills
Microsoft Excel, Data Analysis, Statistics, MS Excel Pivot Tables, Microeconomics, Finance, Sales, Economics, Microsoft Office, Improvisation, Analysis, PowerPoint, Stata, Market Research, Financial Modeling, Quantitative Research, Valuation, Analytics, Research, Bloomberg Terminal, Bloomberg, Market Analysis, Regression Analysis, Qualitative Research, Financial Analysis, Access, Strategy, Macroeconomics, Spanish
Education
Florida International University 2012 — 2014
Bachelor of Arts (BA), Finance, Economics
Emanuel Glover Emanuel Glover's PRC, LLC Experience 2011 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
PRC, LLC 2011 - 2013
Skills
Sales, Microsoft Office, Fine Art, Customer Service, Food Preparation
Education
Full Sail University 2013 — 2015
Graphic Design
PRC, LLC 2011 - 2013
Skills
Sales, Microsoft Office, Fine Art, Customer Service, Food Preparation
Education
Full Sail University 2013 — 2015
Graphic Design
Yanitze M. Font Yanitze M. Font's PRC, LLC Experience December 2000 - September 2007
Job Sr Payroll Operations Manager at Alorica
Industry Financial Services
Experience
Alorica June 2013 - Present
Alorica January 2012 - June 2013
Legacy PRC, LLC. October 2007 - December 2011
PRC, LLC December 2000 - September 2007
Lord Jay Inc. July 1996 - December 2000
Skills
Team Leadership, Kronos, HRIS, ADP Payroll, Payroll, PeopleSoft, Employee Benefits, Employee Relations, Call Center, Performance Management, Benefits Administration, Human Resources, Onboarding, Microsoft Excel, Microsoft Word, Oracle SQL, Oracle Applications, Ceridian, Deferred Compensation, Talent Acquisition, HR Policies, BPO, Applicant Tracking..., Recruiting, Vendor Management, Workforce Management, Outsourcing, Tax, Process Improvement, Training, Workforce Planning, New Hire Orientations, Change Management, Accounting, Payroll Taxes, FMLA, ADP ReportSmith, Multi-State Sales Tax, College Recruiting, Taleo, Employee Training, Internet Recruiting, Personnel Management, Interviews, Temporary Placement, Employee Engagement, Succession Planning, Talent Management, Hiring, Benefits Negotiation
Education
Nova Southeastern University 2010 — 2015
Finance
Miami Dade College 1997 — 1999
Business
Alorica June 2013 - Present
Alorica January 2012 - June 2013
Legacy PRC, LLC. October 2007 - December 2011
PRC, LLC December 2000 - September 2007
Lord Jay Inc. July 1996 - December 2000
Skills
Team Leadership, Kronos, HRIS, ADP Payroll, Payroll, PeopleSoft, Employee Benefits, Employee Relations, Call Center, Performance Management, Benefits Administration, Human Resources, Onboarding, Microsoft Excel, Microsoft Word, Oracle SQL, Oracle Applications, Ceridian, Deferred Compensation, Talent Acquisition, HR Policies, BPO, Applicant Tracking..., Recruiting, Vendor Management, Workforce Management, Outsourcing, Tax, Process Improvement, Training, Workforce Planning, New Hire Orientations, Change Management, Accounting, Payroll Taxes, FMLA, ADP ReportSmith, Multi-State Sales Tax, College Recruiting, Taleo, Employee Training, Internet Recruiting, Personnel Management, Interviews, Temporary Placement, Employee Engagement, Succession Planning, Talent Management, Hiring, Benefits Negotiation
Education
Nova Southeastern University 2010 — 2015
Finance
Miami Dade College 1997 — 1999
Business
April Ogden April Ogden's PRC, LLC Experience August 2003 - April 2008
Job Media Consultant at Hibu
Industry Telecommunications
Experience
Hibu April 2009 - Present
Transamerica April 2008 - April 2009
PRC, LLC August 2003 - April 2008
Skills
Digital Marketing, SEM, Google Adwords, Advertising, Lead Generation, Social Media Marketing, Media Planning, Digital Strategy, Email Marketing, Social Media
Education
Kirkwood Community College 2000 — 2002
Some College Credit, Communication and Media Studies
George Washington Highschool 1997 — 2000
Diploma, 12
Hibu April 2009 - Present
Transamerica April 2008 - April 2009
PRC, LLC August 2003 - April 2008
Skills
Digital Marketing, SEM, Google Adwords, Advertising, Lead Generation, Social Media Marketing, Media Planning, Digital Strategy, Email Marketing, Social Media
Education
Kirkwood Community College 2000 — 2002
Some College Credit, Communication and Media Studies
George Washington Highschool 1997 — 2000
Diploma, 12
Carmita Jacque Carmita Jacque's PRC, LLC Experience June 2007 - December 2007
Job Administrator at Personally Yours Staffing
Industry Education Management
Experience
Personally Yours Staffing October 2012 - Present
Florida International University September 2011 - November 2012
Property Staffing, Inc. May 2007 - October 2012
PRC, LLC June 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Editing
Education
Northcentral University 2013 — 2016
Master's degree, Marriage and Family Therapy/Counseling
Florida International University 2006 — 2012
Bachelor of Arts (B.A.), Psychology
Personally Yours Staffing October 2012 - Present
Florida International University September 2011 - November 2012
Property Staffing, Inc. May 2007 - October 2012
PRC, LLC June 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Editing
Education
Northcentral University 2013 — 2016
Master's degree, Marriage and Family Therapy/Counseling
Florida International University 2006 — 2012
Bachelor of Arts (B.A.), Psychology
Tammy Hilleshiem Tammy Hilleshiem's PRC, LLC Experience July 2007 - December 2010
Job Team Lead at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact August 2011 - Present
PRC, LLC July 2007 - December 2010
Education
Kirkwood Community College 2007 — 2010
Web Graphic Design, Information Technology
John F. Kennedy High School 1991 — 1994
Infinity Contact August 2011 - Present
PRC, LLC July 2007 - December 2010
Education
Kirkwood Community College 2007 — 2010
Web Graphic Design, Information Technology
John F. Kennedy High School 1991 — 1994
Cassandra Boulineau Cassandra Boulineau's PRC, LLC Experience January 2011 - April 2011
Job Nationally Certified Insurance Coding Specialist
Industry Medical Practice
Experience
Southeast Orthopedic Specialists July 2015 - Present
St. John's Medical March 2015 - May 2015
Elite Internet .71 April 2011 - March 2013
PRC, LLC January 2011 - April 2011
Skills
Communication Skills, Computer Proficiency, Self-starter, Time Management, Multi Tasking, Positive Can-do Attitude, Creative Problem Solving, Organizational..., Team Leadership, CPR Certified, OSHA Certified, HIPAA compliant, ICD-9 and CPT Coding, 10 Key, Appointment Scheduling, Microsoft Office, Medicare and Medicaid..., Managed Care and HMOs, Dental Billing, Electronic Medical..., Electronic Data Exchange
Education
Everest University-Jacksonville 2014 — 2015
Certification diploma, Medical Insurance Specialist/Medical Biller
Southeast Orthopedic Specialists July 2015 - Present
St. John's Medical March 2015 - May 2015
Elite Internet .71 April 2011 - March 2013
PRC, LLC January 2011 - April 2011
Skills
Communication Skills, Computer Proficiency, Self-starter, Time Management, Multi Tasking, Positive Can-do Attitude, Creative Problem Solving, Organizational..., Team Leadership, CPR Certified, OSHA Certified, HIPAA compliant, ICD-9 and CPT Coding, 10 Key, Appointment Scheduling, Microsoft Office, Medicare and Medicaid..., Managed Care and HMOs, Dental Billing, Electronic Medical..., Electronic Data Exchange
Education
Everest University-Jacksonville 2014 — 2015
Certification diploma, Medical Insurance Specialist/Medical Biller
Anthony Couceyro Anthony Couceyro's PRC, LLC Experience 2004 - 2006
Job Call Center Adminstration Supervisor
Industry Financial Services
Experience
Mercantil Commercebank N.A. June 2010 - Present
PRC, LLC 2004 - 2006
Skills
Retail Banking, Financial Risk, Microsoft Excel, Customer Service, Lotus Notes, Microsoft Office, Human Resources, Call Centers, Management, Team Leadership, Process Improvement
Education
Florida International University 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
Mercantil Commercebank N.A. June 2010 - Present
PRC, LLC 2004 - 2006
Skills
Retail Banking, Financial Risk, Microsoft Excel, Customer Service, Lotus Notes, Microsoft Office, Human Resources, Call Centers, Management, Team Leadership, Process Improvement
Education
Florida International University 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
Peggy Aida Ramirez Peggy Aida Ramirez's PRC, LLC Experience January 2007 - April 2007
Job Fraud and Provisioning Specialist PGi
Industry Telecommunications
Experience
PGi March 2011 - Present
YMCA of the Pikes Peak Region November 2009 - December 2014
Zumba 2005 - 2014
PGi May 2009 - March 2010
PGi April 2007 - May 2009
PRC, LLC January 2007 - April 2007
Children's Ark November 2006 - January 2007
CYS-Fort Carson June 2006 - December 2006
SE YMCA Colorado Springs April 2004 - September 2005
Today's Children Bilingual Childcare July 2004 - May 2005
Skills
Customer Service, Troubleshooting, Software Documentation, Training, Leadership, Management, Call Centers, Project Management, Networking, Analysis, Quality Assurance, Time Management, Customer Satisfaction, Team Management, Sales, Microsoft Office, Security, Marketing, Telecommunications, Public Speaking, Team Leadership, Coaching, Team Building, Technical Support
Education
University of Phoenix 2006 — 2007
BA, Human Services of Science and Management
Pikes Peak Community College 2004 — 2005
Child Development
Fayetteville Technical Community College 1995 — 1997
AAS, Arts
Fresno State University 1991 — 1994
Liberal Arts
PGi March 2011 - Present
YMCA of the Pikes Peak Region November 2009 - December 2014
Zumba 2005 - 2014
PGi May 2009 - March 2010
PGi April 2007 - May 2009
PRC, LLC January 2007 - April 2007
Children's Ark November 2006 - January 2007
CYS-Fort Carson June 2006 - December 2006
SE YMCA Colorado Springs April 2004 - September 2005
Today's Children Bilingual Childcare July 2004 - May 2005
Skills
Customer Service, Troubleshooting, Software Documentation, Training, Leadership, Management, Call Centers, Project Management, Networking, Analysis, Quality Assurance, Time Management, Customer Satisfaction, Team Management, Sales, Microsoft Office, Security, Marketing, Telecommunications, Public Speaking, Team Leadership, Coaching, Team Building, Technical Support
Education
University of Phoenix 2006 — 2007
BA, Human Services of Science and Management
Pikes Peak Community College 2004 — 2005
Child Development
Fayetteville Technical Community College 1995 — 1997
AAS, Arts
Fresno State University 1991 — 1994
Liberal Arts
Rodney Francois's PRC, LLC Experience December 2009 - June 2010
Job MicroComputer Technical Specialist at School Board of Broward County
Industry Education Management
Experience
School Board of Broward County August 2014 - Present
Championship Academy of Distinction (F.K.A )Florida Intercultural Academy August 2011 - August 2014
PSAV® Presentation Services July 2010 - August 2011
PRC, LLC December 2009 - June 2010
PSAV® Presentation Services December 2007 - August 2009
Alternatives Unlimited April 2007 - August 2007
Skills
Networking, Microsoft Operating..., Microsoft Office, Computer Hardware..., Software Troubleshooting, Microsoft 2003-2012..., Basic HTML, Data Backup Solutions, Network Printers
Education
ITT Technical Institute-Fort Lauderdale
Associate's degree, Network and System Administration/Administrator
Pembroke Pines Charter High
High School Diploma
School Board of Broward County August 2014 - Present
Championship Academy of Distinction (F.K.A )Florida Intercultural Academy August 2011 - August 2014
PSAV® Presentation Services July 2010 - August 2011
PRC, LLC December 2009 - June 2010
PSAV® Presentation Services December 2007 - August 2009
Alternatives Unlimited April 2007 - August 2007
Skills
Networking, Microsoft Operating..., Microsoft Office, Computer Hardware..., Software Troubleshooting, Microsoft 2003-2012..., Basic HTML, Data Backup Solutions, Network Printers
Education
ITT Technical Institute-Fort Lauderdale
Associate's degree, Network and System Administration/Administrator
Pembroke Pines Charter High
High School Diploma
Ruth Gomez Ruth Gomez's PRC, LLC Experience 2007 - 2008
Job STEM Coordinator
Industry Health, Wellness and Fitness
Experience
Phyllis Ruth Miller Elementary School August 2010 - Present
Miami-Dade Community College January 2008 - Present
LA Fitness January 2010 - January 2011
PRC, LLC 2007 - 2008
Arden B January 2005 - January 2006
EXPRESS January 1997 - January 2005
Skills
Fitness, Coaching, Community Outreach, Customer Service, Health Education, Healthcare, Leadership Development, Nutrition, Program Development, Public Speaking, Team Building, Event Planning, Fundraising, Nonprofits, Entrepreneurship, Training
Education
Florida International University
Public Administration
Mast Academy
Phyllis Ruth Miller Elementary School August 2010 - Present
Miami-Dade Community College January 2008 - Present
LA Fitness January 2010 - January 2011
PRC, LLC 2007 - 2008
Arden B January 2005 - January 2006
EXPRESS January 1997 - January 2005
Skills
Fitness, Coaching, Community Outreach, Customer Service, Health Education, Healthcare, Leadership Development, Nutrition, Program Development, Public Speaking, Team Building, Event Planning, Fundraising, Nonprofits, Entrepreneurship, Training
Education
Florida International University
Public Administration
Mast Academy
Adam Leibovitz Adam Leibovitz's PRC, LLC Experience August 2008 - September 2010
Job Infrastructure Engineer | Virtualization | Microsoft Systems
Industry Information Technology and Services
Experience
Allscripts October 2012 - Present
Runaware February 2011 - June 2012
PRC, LLC August 2008 - September 2010
PRC, LLC June 2007 - August 2008
Chiptech January 2001 - January 2007
Fusion Computer Consulting 2005 - 2007
NSG Group January 2001 - January 2005
Skills
VMware, vSphere, Cisco UCS, Data Center, Windows Server, Active Directory, DNS, DHCP, Data Domain, Backup Solutions, TCP/IP, Powershell, VMware ESX, Cloud Computing, Servers, Dell PowerEdge Servers, HP Server, VPN, CCNA, Storage Area Networks, Citrix, Citrix Metaframe, XenServer, XenApp, VBScript, Disaster Recovery, Business Continuity, JavaScript, Microsoft Exchange, IIS, SCOM, WSUS, .NET, Group Policy, Xen
Education
Kennesaw State University 2015 — 2018
Bachelor of Science (B.S.), Information Technology (In Progress)
Allscripts October 2012 - Present
Runaware February 2011 - June 2012
PRC, LLC August 2008 - September 2010
PRC, LLC June 2007 - August 2008
Chiptech January 2001 - January 2007
Fusion Computer Consulting 2005 - 2007
NSG Group January 2001 - January 2005
Skills
VMware, vSphere, Cisco UCS, Data Center, Windows Server, Active Directory, DNS, DHCP, Data Domain, Backup Solutions, TCP/IP, Powershell, VMware ESX, Cloud Computing, Servers, Dell PowerEdge Servers, HP Server, VPN, CCNA, Storage Area Networks, Citrix, Citrix Metaframe, XenServer, XenApp, VBScript, Disaster Recovery, Business Continuity, JavaScript, Microsoft Exchange, IIS, SCOM, WSUS, .NET, Group Policy, Xen
Education
Kennesaw State University 2015 — 2018
Bachelor of Science (B.S.), Information Technology (In Progress)
Synithia Dowdell's PRC, LLC Experience January 2004 - January 2007
Job Economic Self Sufficiency Specialist at Florida Department of Children and Families
Industry Government Relations
Experience
State of Florida Department Children and Family December 2008 - Present
Florida Department of Children and Families December 2013 - November 2014
Department of Corrections January 2007 - January 2008
PRC, LLC January 2004 - January 2007
Skills
Microsoft Office, Public Relations, Research, Strategic Planning, Public Speaking, Microsoft Excel, Government, Public Policy, Social Media, PowerPoint, Microsoft Word, Project Management, Policy, Customer Service, Non-profits, Event Planning, Policy Analysis, Politics, Event Management, Negotiation, Adobe Acrobat, Interpersonal Skill, Data Entry, Government Programs, Medicaid Managed Care, Medicare/Medicaid..., Long Term Acute Care, Nonprofits, Organizational..., Volunteer Management, Outlook
Education
Florida International University 2010 — 2012
Bachelor of Arts (BA), Public Administration
Miami Dade College 2008 — 2009
Associate of Arts (A.A.), Social Work
State of Florida Department Children and Family December 2008 - Present
Florida Department of Children and Families December 2013 - November 2014
Department of Corrections January 2007 - January 2008
PRC, LLC January 2004 - January 2007
Skills
Microsoft Office, Public Relations, Research, Strategic Planning, Public Speaking, Microsoft Excel, Government, Public Policy, Social Media, PowerPoint, Microsoft Word, Project Management, Policy, Customer Service, Non-profits, Event Planning, Policy Analysis, Politics, Event Management, Negotiation, Adobe Acrobat, Interpersonal Skill, Data Entry, Government Programs, Medicaid Managed Care, Medicare/Medicaid..., Long Term Acute Care, Nonprofits, Organizational..., Volunteer Management, Outlook
Education
Florida International University 2010 — 2012
Bachelor of Arts (BA), Public Administration
Miami Dade College 2008 — 2009
Associate of Arts (A.A.), Social Work
Erik Del Castillo Erik Del Castillo's PRC, LLC Experience 2003 - 2005
Job Service Tech at North Florida Medical Sales & Rentals
Industry Medical Devices
Experience
North Florida Medical Sales & Rentals March 2010 - Present
Maggie's Place April 2009 - March 2010
GreenLeaf Auto Recyclers August 2008 - April 2009
K-ault Plumbing February 2008 - April 2008
PRC, LLC 2003 - 2005
Street Styles December 2002 - 2003
Pizza Hut 2001 - 2002
Hardees 1999 - 2001
Skills
Troubleshooting, Field Service, Medical Devices, Electronics, Technical Support, Customer Service, Computer Hardware, Software Installation, Process Improvement, Hardware Diagnostics, Microsoft Office, Customer Satisfaction, Manufacturing, Software Documentation, Windows 7, Sales, Windows, Help Desk Support, Inventory Management, Wireless Networking, Call Centers
Education
Florida Gateway College 2001 — 2001
N/A
Columbia High School 1997 — 2001
High School Diploma
North Florida Medical Sales & Rentals March 2010 - Present
Maggie's Place April 2009 - March 2010
GreenLeaf Auto Recyclers August 2008 - April 2009
K-ault Plumbing February 2008 - April 2008
PRC, LLC 2003 - 2005
Street Styles December 2002 - 2003
Pizza Hut 2001 - 2002
Hardees 1999 - 2001
Skills
Troubleshooting, Field Service, Medical Devices, Electronics, Technical Support, Customer Service, Computer Hardware, Software Installation, Process Improvement, Hardware Diagnostics, Microsoft Office, Customer Satisfaction, Manufacturing, Software Documentation, Windows 7, Sales, Windows, Help Desk Support, Inventory Management, Wireless Networking, Call Centers
Education
Florida Gateway College 2001 — 2001
N/A
Columbia High School 1997 — 2001
High School Diploma
Nicole Pasdertz Nicole Pasdertz's PRC, LLC Experience February 2009 - April 2009
Job Family Therapist at Indian Oaks Academy
Industry Mental Health Care
Experience
Indian Oaks Academy December 2013 - Present
Trinity Services Inc October 2011 - December 2013
Grundy County Health Department September 2010 - June 2011
Valley View School District September 2009 - June 2010
Plainfield Community Consolidated School District #202 September 2009 - June 2010
Minooka CCSD #201 September 2009 - June 2010
PRC, LLC February 2009 - April 2009
Aeropostale September 2002 - December 2008
Skills
Mental Health, Therapists, Behavior Modification, Adolescent Therapy, Family Therapy, Treatment, Crisis Intervention, Group Therapy, Training, Social Services, Adavanced Safety Care, Customer Service, Advocacy, Lesson Planning, Program Management, Tutoring, PowerPoint, Microsoft Office, Teaching, First Aid, Cpr Certified, Developmental..., Adolescents, Case Managment, Coaching, Psychotherapy, Community Outreach, Psychology
Education
Lewis University 2009 — 2012
Counseling; M.A, Psychology; Child and Adolescent Counseling
University of St. Francis 2007 — 2009
Bachelors of Arts, Pyschology
Joliet Junior College 2004 — 2006
Pyschology
Indian Oaks Academy December 2013 - Present
Trinity Services Inc October 2011 - December 2013
Grundy County Health Department September 2010 - June 2011
Valley View School District September 2009 - June 2010
Plainfield Community Consolidated School District #202 September 2009 - June 2010
Minooka CCSD #201 September 2009 - June 2010
PRC, LLC February 2009 - April 2009
Aeropostale September 2002 - December 2008
Skills
Mental Health, Therapists, Behavior Modification, Adolescent Therapy, Family Therapy, Treatment, Crisis Intervention, Group Therapy, Training, Social Services, Adavanced Safety Care, Customer Service, Advocacy, Lesson Planning, Program Management, Tutoring, PowerPoint, Microsoft Office, Teaching, First Aid, Cpr Certified, Developmental..., Adolescents, Case Managment, Coaching, Psychotherapy, Community Outreach, Psychology
Education
Lewis University 2009 — 2012
Counseling; M.A, Psychology; Child and Adolescent Counseling
University of St. Francis 2007 — 2009
Bachelors of Arts, Pyschology
Joliet Junior College 2004 — 2006
Pyschology
Ammon Smith Ammon Smith's PRC, LLC Experience October 2006 - August 2011
Job Art Instructor at Southeastern Oklahoma State University
Industry Graphic Design
Experience
Southeastern Oklahoma State University July 2015 - Present
Mastersmiths LLC August 2011 - Present
Smith Design 2011 - 2015
PRC, LLC October 2006 - August 2011
Skills
Management, Project Management, Sales, Marketing,..., Customer Satisfaction, Training, Instructional Design, Process Improvement, Marketing, Video Production, Video Editing, Photography, Audio Editing, Customer Service, Microsoft Office, Instructional Technology, PowerPoint, Research, Captivate, Curriculum Design, Educational Technology, Market Research, Teaching, Team Leadership, Team Building
Education
Full Sail University 2014 — 2015
Master's degree, Instructional Design & Technology, Valedictorian GPA 4.0
University of Phoenix 2009 — 2012
Bachelor's degree, Business & Marketing
Southeastern Oklahoma State University July 2015 - Present
Mastersmiths LLC August 2011 - Present
Smith Design 2011 - 2015
PRC, LLC October 2006 - August 2011
Skills
Management, Project Management, Sales, Marketing,..., Customer Satisfaction, Training, Instructional Design, Process Improvement, Marketing, Video Production, Video Editing, Photography, Audio Editing, Customer Service, Microsoft Office, Instructional Technology, PowerPoint, Research, Captivate, Curriculum Design, Educational Technology, Market Research, Teaching, Team Leadership, Team Building
Education
Full Sail University 2014 — 2015
Master's degree, Instructional Design & Technology, Valedictorian GPA 4.0
University of Phoenix 2009 — 2012
Bachelor's degree, Business & Marketing
James Goodlett's PRC, LLC Experience August 2007 - August 2008
Job Music Producer, Composer and Musician at JamGood Productions
Industry Music
Experience
JamGood Productions September 2004 - Present
United States Post Office February 2010 - October 2013
Qwest September 2009 - February 2010
FedEx September 2008 - August 2009
IKON Document Services October 2008 - March 2009
PRC, LLC August 2007 - August 2008
Granite City Food & Brewery July 2006 - June 2007
Johnson Elementary School 1995 - 2007
Combined Insurance May 2006 - June 2006
Kinko's January 2001 - July 2001
Skills
I can compose and..., I am a salesman, I love to entertain..., I cook, I have written music..., I am great with working..., I learn from my..., Music, Television, Film, Training, Composition, Management, Musical Theatre, Music Theory, Social Networking, Singing, Music Production
Education
Full Sail University 2013 — 2015
Bachelor's Degree, Music Production Bachelor's of Science, Junior
The University of Iowa 2002 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Kirkwood Community College 1997 — 2002
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
JamGood Productions September 2004 - Present
United States Post Office February 2010 - October 2013
Qwest September 2009 - February 2010
FedEx September 2008 - August 2009
IKON Document Services October 2008 - March 2009
PRC, LLC August 2007 - August 2008
Granite City Food & Brewery July 2006 - June 2007
Johnson Elementary School 1995 - 2007
Combined Insurance May 2006 - June 2006
Kinko's January 2001 - July 2001
Skills
I can compose and..., I am a salesman, I love to entertain..., I cook, I have written music..., I am great with working..., I learn from my..., Music, Television, Film, Training, Composition, Management, Musical Theatre, Music Theory, Social Networking, Singing, Music Production
Education
Full Sail University 2013 — 2015
Bachelor's Degree, Music Production Bachelor's of Science, Junior
The University of Iowa 2002 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Kirkwood Community College 1997 — 2002
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Donna Dlyteful Dee Louissaint Donna Dlyteful Dee Louissaint's PRC, LLC Experience 1996 - 2000
Job Airport Operations at JetBlue Airways
Industry Airlines/Aviation
Experience
JetBlue Airways 2004 - Present
PRC, LLC 1996 - 2000
Education
Florida Memorial College 1994 — 1996
Business Administration and Management, General
Miami Edison Senior High 1989 — 1993
JetBlue Airways 2004 - Present
PRC, LLC 1996 - 2000
Education
Florida Memorial College 1994 — 1996
Business Administration and Management, General
Miami Edison Senior High 1989 — 1993
Glenda Andrews-Pike Glenda Andrews-Pike's PRC, LLC Experience 1998 - 2007
Job Independent Skin Care Beauty Consultant; Prompt/Reliable/Personalized service InHome, and at our Beauty Boutique
Industry Cosmetics
Experience
Mary Kay Cosmetics July 2012 - Present
Glenda Andrews-Pike LLC 2012 - Present
Avis Budget Group September 2007 - December 2012
PRC, LLC 1998 - 2007
Skills
Car Rental, Travel Management, Business Travel, Tourism, Revenue Analysis, Customer Service, Sabre, Sales Management, Hospitality, Customer Satisfaction, Leisure, Sales, Operations Management, Account Management, Budgets, Forecasting, Recruiting, Payroll, Management, Marketing, Team Building, Sales Operations, Coaching, Training, Time Management, Leadership, Marketing Strategy, Event Planning, Event Management, Team Leadership, Small Business, New Business Development, Social Networking, Leadership Development, Online Marketing, Social Media Marketing, Strategic Planning
Education
Everest University-Pompano Beach 2002 — 2009
Master of Business Administration (MBA), Business Administration and Management, General/HR Concentration
Trinidad WI 1978 — 1982
GCE, Business/Office Automation/Technology/Data Entry
Mary Kay Cosmetics July 2012 - Present
Glenda Andrews-Pike LLC 2012 - Present
Avis Budget Group September 2007 - December 2012
PRC, LLC 1998 - 2007
Skills
Car Rental, Travel Management, Business Travel, Tourism, Revenue Analysis, Customer Service, Sabre, Sales Management, Hospitality, Customer Satisfaction, Leisure, Sales, Operations Management, Account Management, Budgets, Forecasting, Recruiting, Payroll, Management, Marketing, Team Building, Sales Operations, Coaching, Training, Time Management, Leadership, Marketing Strategy, Event Planning, Event Management, Team Leadership, Small Business, New Business Development, Social Networking, Leadership Development, Online Marketing, Social Media Marketing, Strategic Planning
Education
Everest University-Pompano Beach 2002 — 2009
Master of Business Administration (MBA), Business Administration and Management, General/HR Concentration
Trinidad WI 1978 — 1982
GCE, Business/Office Automation/Technology/Data Entry
TAMIKA JOHNS TAMIKA JOHNS's PRC, LLC Experience November 1999 - November 2008
Job Student Operations Manager at Kaplan University
Industry Education Management
Experience
Kaplan University December 2008 - Present
PRC, LLC November 1999 - November 2008
Education
Kaplan University
Associate of Arts and Sciences (A.A.S.)
Kaplan University December 2008 - Present
PRC, LLC November 1999 - November 2008
Education
Kaplan University
Associate of Arts and Sciences (A.A.S.)
Elena Melnikova Elena Melnikova's PRC, LLC Experience 2006 - 2008
Job Financial Services Professional
Industry Financial Services
Experience
CFG 2009 - 2013
PRC, LLC 2006 - 2008
Southeastern Food Supplies Inc. 2005 - 2006
Education
Florida International University 2005 — 2009
Bachelor's degree, Finance
CFG 2009 - 2013
PRC, LLC 2006 - 2008
Southeastern Food Supplies Inc. 2005 - 2006
Education
Florida International University 2005 — 2009
Bachelor's degree, Finance
Jwan Nash's PRC, LLC Experience January 2007 - June 2008
Job Customer Care Supervisor/Team Leader at DIRECTV
Industry Telecommunications
Experience
DIRECTV June 2008 - Present
PRC, LLC January 2007 - June 2008
ClientLogic November 1999 - January 2007
Skills
Customer Experience, Team Leadership, Customer Satisfaction, Call Centers, Telecommunications, Contact Centers, Team Management, Customer Retention, Management, Process Improvement, Performance Management, Coaching, Leadership, Customer Service, Team Building
Education
Marshall University
Bachelor of Arts (B.A.), Regents
Marshall Community and Technical College
Associate of Arts and Sciences (AAS), Management Technology-Call Center Supervision
DIRECTV June 2008 - Present
PRC, LLC January 2007 - June 2008
ClientLogic November 1999 - January 2007
Skills
Customer Experience, Team Leadership, Customer Satisfaction, Call Centers, Telecommunications, Contact Centers, Team Management, Customer Retention, Management, Process Improvement, Performance Management, Coaching, Leadership, Customer Service, Team Building
Education
Marshall University
Bachelor of Arts (B.A.), Regents
Marshall Community and Technical College
Associate of Arts and Sciences (AAS), Management Technology-Call Center Supervision
Ra Shaan Long Ra Shaan Long's PRC, LLC Experience June 2003 - May 2005
Job Sales and Customer Service Professional
Industry Financial Services
Experience
Shottenkirk Chevrolet July 2006 - Present
Shottenkirk Chevrolet July 2006 - Present
Shottenkirk Chevrolet July 2006 - Present
PRC, LLC June 2003 - May 2005
Skills
Negotiation, Sales Management, Process Improvement, Team Building, Market Research, Customer Service, Marketing Strategy, Automotive, Sales, Customer Satisfaction, Training
Education
Iowa State University - College of Business
Bachelor's degree, Business Administration and Management, General
Iowa State University - College of Business
Bachelor's degree, Business Administration and Management, General
Shottenkirk Chevrolet July 2006 - Present
Shottenkirk Chevrolet July 2006 - Present
Shottenkirk Chevrolet July 2006 - Present
PRC, LLC June 2003 - May 2005
Skills
Negotiation, Sales Management, Process Improvement, Team Building, Market Research, Customer Service, Marketing Strategy, Automotive, Sales, Customer Satisfaction, Training
Education
Iowa State University - College of Business
Bachelor's degree, Business Administration and Management, General
Iowa State University - College of Business
Bachelor's degree, Business Administration and Management, General
Bernardo Melo Bernardo Melo's PRC, LLC Experience April 1996 - November 2000
Job VP of Global Sales and Marketing at The Singing Machine
Industry Consumer Electronics
Experience
The Singing Machine February 2003 - Present
Coverall North America December 2000 - December 2002
PRC, LLC April 1996 - November 2000
Skills
Consumer Electronics, New Media, Business Development, Consumer Products, P&L Management, Contract Negotiation, Product Development, Asian markets, Multi-channel Retail, Retail Packaging, Retail Sales, Marketing Strategy, B2B, Cross-functional Team..., Direct Sales, Inventory Management, Leadership, Management, Merchandising, Product Management, Product Marketing, Retail, Sales Operations, Strategic Partnerships, Marketing Management, Sales Process, Customer Retention, New Business Development, Market Planning
Education
Florida International University 1995 — 1998
Bachelor of Science (BS), Business Administration
The Singing Machine February 2003 - Present
Coverall North America December 2000 - December 2002
PRC, LLC April 1996 - November 2000
Skills
Consumer Electronics, New Media, Business Development, Consumer Products, P&L Management, Contract Negotiation, Product Development, Asian markets, Multi-channel Retail, Retail Packaging, Retail Sales, Marketing Strategy, B2B, Cross-functional Team..., Direct Sales, Inventory Management, Leadership, Management, Merchandising, Product Management, Product Marketing, Retail, Sales Operations, Strategic Partnerships, Marketing Management, Sales Process, Customer Retention, New Business Development, Market Planning
Education
Florida International University 1995 — 1998
Bachelor of Science (BS), Business Administration
Curtis Rambaransingh Curtis Rambaransingh's PRC, LLC Experience January 1997 - January 1998
Job Sr. Systems Engineer at University of Miami Miller School of Medicine
Industry Hospital & Health Care
Experience
University of Miami, Miller School of Medicine March 2012 - Present
NYU Langone Medical Center March 2011 - February 2012
University of January 2007 - March 2011
University of Miami April 1998 - December 2007
University of January 2001 - January 2007
University of January 1998 - January 2001
University of January 1998 - January 2001
PRC, LLC January 1997 - January 1998
Skills
HL7, EHR, Epic Systems, JCAPS, Healthcare Information..., Troubleshooting, Software Project..., Windows Server, Active Directory, EMR, HIPAA, Unix, Servers, Visio, Technical Support, SharePoint
Education
Elon University 1990 — 1993
Elon College
Miami Dade College
University of Miami
a degree, Computer Information Systems
University of Miami, Miller School of Medicine March 2012 - Present
NYU Langone Medical Center March 2011 - February 2012
University of January 2007 - March 2011
University of Miami April 1998 - December 2007
University of January 2001 - January 2007
University of January 1998 - January 2001
University of January 1998 - January 2001
PRC, LLC January 1997 - January 1998
Skills
HL7, EHR, Epic Systems, JCAPS, Healthcare Information..., Troubleshooting, Software Project..., Windows Server, Active Directory, EMR, HIPAA, Unix, Servers, Visio, Technical Support, SharePoint
Education
Elon University 1990 — 1993
Elon College
Miami Dade College
University of Miami
a degree, Computer Information Systems
Ashley Hamrick Ashley Hamrick's PRC, LLC Experience December 2008 - August 2010
Job Assistant Photographer/Marketing Manager at API Photography
Industry Photography
Experience
API Photography December 2011 - Present
Traditions February 2012 - June 2012
NOVO 1 December 2011 - February 2012
Bryan County Sheriff's Office May 2011 - November 2011
PRC, LLC December 2008 - August 2010
DSBWorldWide Inc. February 2007 - May 2008
Buckeye Security October 2006 - December 2006
United States Air Force July 2004 - May 2006
Skills
Typing, Desktop Publishing, Email Management, Graphics Software, Internet Services, Peripherals, Computer Repair, Presentation Preparation, Spreadsheets, Spreadsheet Design, Utility Computing, Web Design, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Web Layout, Layout Tools, Photo Editing, Image Editing, Graphics
Education
Grayson County College
Art/Art Studies, General, sophomore
Southeastern Oklahoma State University 2008 — 2010
Graphic Design
Ravenna High School 2001 — 2005
Diploma, Required, Senior
API Photography December 2011 - Present
Traditions February 2012 - June 2012
NOVO 1 December 2011 - February 2012
Bryan County Sheriff's Office May 2011 - November 2011
PRC, LLC December 2008 - August 2010
DSBWorldWide Inc. February 2007 - May 2008
Buckeye Security October 2006 - December 2006
United States Air Force July 2004 - May 2006
Skills
Typing, Desktop Publishing, Email Management, Graphics Software, Internet Services, Peripherals, Computer Repair, Presentation Preparation, Spreadsheets, Spreadsheet Design, Utility Computing, Web Design, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Web Layout, Layout Tools, Photo Editing, Image Editing, Graphics
Education
Grayson County College
Art/Art Studies, General, sophomore
Southeastern Oklahoma State University 2008 — 2010
Graphic Design
Ravenna High School 2001 — 2005
Diploma, Required, Senior
Jennette Leigh Jennette Leigh's PRC, LLC Experience January 2003 - February 2006
Job Student at Kaplan University
Industry Information Technology and Services
Experience
United States Marine Corps February 2006 - November 2009
PRC, LLC January 2003 - February 2006
Skills
Customer Support, Technical Support
Education
Kaplan University 2010 — 2012
AA, Information Technology Specializing in Web Design
University of Maryland University College 2007 — 2009
BA, English
Florida School Of The Arts 2000 — 2004
AA Fine Arts / AS Visual Arts, Fine Arts / Graphic Design / Visual Arts
United States Marine Corps February 2006 - November 2009
PRC, LLC January 2003 - February 2006
Skills
Customer Support, Technical Support
Education
Kaplan University 2010 — 2012
AA, Information Technology Specializing in Web Design
University of Maryland University College 2007 — 2009
BA, English
Florida School Of The Arts 2000 — 2004
AA Fine Arts / AS Visual Arts, Fine Arts / Graphic Design / Visual Arts
Caron March Spence Caron March Spence's PRC, LLC Experience 2004 - 2006
Job International & Domestic Business Developer
Industry International Trade and Development
Experience
Pro Group Protection INC 2013 - Present
YTB International Inc. 2005 - 2013
PRC, LLC 2004 - 2006
PRC, LLC 2000 - 2004
PRC, LLC 1998 - 2000
Skills
Strategic Planning, Customer Service, Team Building, Public Speaking, Social Media, Event Planning, Leadership Development, Coaching, Management, Executive Presentation..., Presentation Design, Marketing Strategy, Marketing, Leadership, Social Networking, New Business Development, Small Business, Social Media Marketing, Training, Business Development, Fundraising, Online Marketing, Event Management
Education
Florida International University
Bachelor's degree, Chemistry
Pro Group Protection INC 2013 - Present
YTB International Inc. 2005 - 2013
PRC, LLC 2004 - 2006
PRC, LLC 2000 - 2004
PRC, LLC 1998 - 2000
Skills
Strategic Planning, Customer Service, Team Building, Public Speaking, Social Media, Event Planning, Leadership Development, Coaching, Management, Executive Presentation..., Presentation Design, Marketing Strategy, Marketing, Leadership, Social Networking, New Business Development, Small Business, Social Media Marketing, Training, Business Development, Fundraising, Online Marketing, Event Management
Education
Florida International University
Bachelor's degree, Chemistry
Sandy Niezgoda Sandy Niezgoda's PRC, LLC Experience November 2000 - May 2004
Job Procurement at Stark Aerospace
Industry Aviation & Aerospace
Experience
Stark Aerospace March 2015 - Present
BAE Systems August 2011 - February 2015
Smurfit-Stone July 2008 - May 2010
PRC, LLC November 2000 - May 2004
Arizona Chemical August 1989 - November 2000
Skills
Procurement, Strategic Sourcing, Supply Chain Management, Supply Chain, Cost Reduction, Supplier Management, ITAR, Contract Negotiation, Contract Management, Defense Contracting, Supply Management, Materials Management, Government Procurement, Logistics Management, SAP, Government Contracting, Business Process..., Aerospace, Change Management, Continuous Improvement, Cost Benefit, Cross-functional Team..., Export, FAR, Forecasting, Global Sourcing, MRP, Management, Purchasing, Strategy, Supplier Development, Supplier Evaluation, Supplier Negotiation, Supply Chain..., E-procurement, Supplier Performance
Education
Troy State University 1997 — 1999
Masters, Counseling & Human Development
Florida State University - College of Business 1989 — 1991
Bachelor, Marketing
Stark Aerospace March 2015 - Present
BAE Systems August 2011 - February 2015
Smurfit-Stone July 2008 - May 2010
PRC, LLC November 2000 - May 2004
Arizona Chemical August 1989 - November 2000
Skills
Procurement, Strategic Sourcing, Supply Chain Management, Supply Chain, Cost Reduction, Supplier Management, ITAR, Contract Negotiation, Contract Management, Defense Contracting, Supply Management, Materials Management, Government Procurement, Logistics Management, SAP, Government Contracting, Business Process..., Aerospace, Change Management, Continuous Improvement, Cost Benefit, Cross-functional Team..., Export, FAR, Forecasting, Global Sourcing, MRP, Management, Purchasing, Strategy, Supplier Development, Supplier Evaluation, Supplier Negotiation, Supply Chain..., E-procurement, Supplier Performance
Education
Troy State University 1997 — 1999
Masters, Counseling & Human Development
Florida State University - College of Business 1989 — 1991
Bachelor, Marketing
Arif Hosein Arif Hosein's PRC, LLC Experience January 2010 - March 2011
Job Founder of www.EvenPlatform.com
Industry Marketing and Advertising
Experience
Even Platform Media Independent ContractorCAREERXCHANGENovember 2011 - June 2012
PRC, LLC January 2010 - March 2011
Trinidad and Tobago Ministry of Education 2009 - December 2009
Publix Super Markets April 2008 - October 2008
Skills
Soft Skills, Conceptual Ability, Go-getter attitude, Superior Work Ethic, Team-oriented, Integrity, Adaptable to Changes, Highly versatile, Social Skills, Communication Skills, Empathy, Friendly Personality, Morality, Experience working with..., iWeb, Microsoft Office, iMovie, Final Cut Pro, Social Media Marketing, Digital Distribution
Education
Florida International University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing
Miami Dade College 2007 — 2009
Associate of Arts (AA), Business Administration and Management, General
Presentation College Chaguanas 2001 — 2006
Even Platform Media Independent ContractorCAREERXCHANGENovember 2011 - June 2012
PRC, LLC January 2010 - March 2011
Trinidad and Tobago Ministry of Education 2009 - December 2009
Publix Super Markets April 2008 - October 2008
Skills
Soft Skills, Conceptual Ability, Go-getter attitude, Superior Work Ethic, Team-oriented, Integrity, Adaptable to Changes, Highly versatile, Social Skills, Communication Skills, Empathy, Friendly Personality, Morality, Experience working with..., iWeb, Microsoft Office, iMovie, Final Cut Pro, Social Media Marketing, Digital Distribution
Education
Florida International University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing
Miami Dade College 2007 — 2009
Associate of Arts (AA), Business Administration and Management, General
Presentation College Chaguanas 2001 — 2006
Joe Casaletto Joe Casaletto's PRC, LLC Experience September 2002 - October 2008
Job Assistant Manager of Customer Support at Integrated DNA Technologies
Industry Biotechnology
Experience
Integrated DNA Technologies May 2010 - Present
University of Iowa August 2008 - November 2010
PRC, LLC September 2002 - October 2008
Skills
Biotechnology, Molecular Biology
Education
Kirkwood Community College 2006 — 2008
Associates of Science, Chemistry
Integrated DNA Technologies May 2010 - Present
University of Iowa August 2008 - November 2010
PRC, LLC September 2002 - October 2008
Skills
Biotechnology, Molecular Biology
Education
Kirkwood Community College 2006 — 2008
Associates of Science, Chemistry
Shannon Lee-Sin Shannon Lee-Sin's PRC, LLC Experience 2005 - 2006
Job Architecture & Planning Professional
Industry Architecture & Planning
Experience
SamereDESIGNS 2010 - Present
Maxian Design 2013 - 2013
Zorb Jamaica 2011 - 2013
West at Home 2006 - 2011
PRC, LLC 2005 - 2006
CVS Pharmacy 2003 - 2005
Eckerd Drug Corp 1999 - 2003
Spillis Candela DMJM 1999 - 2000
Skills
Revit, AutoCAD, SketchUp, Photoshop, Microsoft Office, Architectural Design, Customer Service, Adobe Creative Suite, Renovation, Architectural Drawings, Submittals
Education
Florida International University 2013 — 2015
Master of Architecture (M.Arch.), Architecture
Caribbean School of Architecture / University of Technology Jamaica 2007 — 2011
Bachelor of Arts (B.A.), Architectural Studies, 3.5
Pratt Institute 2000 — 2003
Architecture
Design and Architecture Senior High 1996 — 2000
High School Diploma, Architecture, 4.0
SamereDESIGNS 2010 - Present
Maxian Design 2013 - 2013
Zorb Jamaica 2011 - 2013
West at Home 2006 - 2011
PRC, LLC 2005 - 2006
CVS Pharmacy 2003 - 2005
Eckerd Drug Corp 1999 - 2003
Spillis Candela DMJM 1999 - 2000
Skills
Revit, AutoCAD, SketchUp, Photoshop, Microsoft Office, Architectural Design, Customer Service, Adobe Creative Suite, Renovation, Architectural Drawings, Submittals
Education
Florida International University 2013 — 2015
Master of Architecture (M.Arch.), Architecture
Caribbean School of Architecture / University of Technology Jamaica 2007 — 2011
Bachelor of Arts (B.A.), Architectural Studies, 3.5
Pratt Institute 2000 — 2003
Architecture
Design and Architecture Senior High 1996 — 2000
High School Diploma, Architecture, 4.0
Arthur Samuels's PRC, LLC Experience December 2006 - August 2007
Job Hardware Engineer at Insight Global
Industry Information Technology and Services
Experience
Insight Global March 2015 - Present
Comcast December 2011 - March 2015
Lake Washington Institute of Technology January 2010 - June 2011
Access Mortgage Company April 2009 - August 2009
WDS Global (Manpower) August 2008 - November 2008
PRC, LLC December 2006 - August 2007
Clear Creek Consulting March 2006 - November 2006
Telefund February 2004 - March 2006
New Horizons October 2003 - December 2003
Dell (Spherion) July 2002 - March 2003
Skills
Troubleshooting, Technical Support, Computer Security, Wireless, IP, IPv4, Computer Hardware, Networking, Computer Technology, Poker, Physics, VoIP, Switches, Software Installation, Call Center, C++, Routers, C, Network Engineering, Mathematics, Writing, Creative Writing, Technical Writing, Sales
Education
2011 2011 — 2011
AAS; AS, Computer Security/Network Technician; Physics
Lake Washington Institute of Technology 2010 — 2011
CSNT, Computer Security/Network Technician
Insight Global March 2015 - Present
Comcast December 2011 - March 2015
Lake Washington Institute of Technology January 2010 - June 2011
Access Mortgage Company April 2009 - August 2009
WDS Global (Manpower) August 2008 - November 2008
PRC, LLC December 2006 - August 2007
Clear Creek Consulting March 2006 - November 2006
Telefund February 2004 - March 2006
New Horizons October 2003 - December 2003
Dell (Spherion) July 2002 - March 2003
Skills
Troubleshooting, Technical Support, Computer Security, Wireless, IP, IPv4, Computer Hardware, Networking, Computer Technology, Poker, Physics, VoIP, Switches, Software Installation, Call Center, C++, Routers, C, Network Engineering, Mathematics, Writing, Creative Writing, Technical Writing, Sales
Education
2011 2011 — 2011
AAS; AS, Computer Security/Network Technician; Physics
Lake Washington Institute of Technology 2010 — 2011
CSNT, Computer Security/Network Technician
Kassian Powell's PRC, LLC Experience 2003 - 2007
Job Director of Operations at Convey Health Solutions
Industry Insurance
Experience
Convey Health Solutions April 2014 - Present
Keller Williams Classic III Realty 2013 - Present
PRC 1998 - 2013
PRC, LLC 2003 - 2007
PRC, LLC 2001 - 2003
Education
Kaplan University 2008 — 2011
Bachelor of Science in Managemnt
Convey Health Solutions April 2014 - Present
Keller Williams Classic III Realty 2013 - Present
PRC 1998 - 2013
PRC, LLC 2003 - 2007
PRC, LLC 2001 - 2003
Education
Kaplan University 2008 — 2011
Bachelor of Science in Managemnt
Shelly Marshall Shelly Marshall's PRC, LLC Experience January 2000 - January 2002
Job Director of Human Resources
Industry Individual & Family Services
Experience
Providence House March 2015 - Present
University of Phoenix June 2010 - March 2015
Verizon Wireless (previously Alltel) June 2004 - April 2010
HORSESHOE CASINO AND HOTEL 2003 - 2004
HORSESHOE CASINO AND HOTEL 2002 - 2003
PRC, LLC January 2000 - January 2002
Hibernia National Bank January 1993 - January 2000
Hibernia National Bank January 1993 - January 1999
Skills
Adult Education, Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Instructional Design, Interviews, Leadership, Microsoft Office, Onboarding, Organizational..., Performance Management, Program Management, Quality Assurance, Public Speaking, Recruiting, Resume Writing, Retail, Software Documentation, Staff Development, Team Building, Team Leadership, Telecommunications, Time Management, Training, Workshop Facilitation, Conflict Resolution, Leadership Development, Training Delivery, E-Learning
Education
University of Phoenix 2012 — 2015
Master's degree, Management
Louisiana Tech University 1984 — 1989
B.A., Merchandising/Marketing
Providence House March 2015 - Present
University of Phoenix June 2010 - March 2015
Verizon Wireless (previously Alltel) June 2004 - April 2010
HORSESHOE CASINO AND HOTEL 2003 - 2004
HORSESHOE CASINO AND HOTEL 2002 - 2003
PRC, LLC January 2000 - January 2002
Hibernia National Bank January 1993 - January 2000
Hibernia National Bank January 1993 - January 1999
Skills
Adult Education, Call Center, Call Centers, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Training, Instructional Design, Interviews, Leadership, Microsoft Office, Onboarding, Organizational..., Performance Management, Program Management, Quality Assurance, Public Speaking, Recruiting, Resume Writing, Retail, Software Documentation, Staff Development, Team Building, Team Leadership, Telecommunications, Time Management, Training, Workshop Facilitation, Conflict Resolution, Leadership Development, Training Delivery, E-Learning
Education
University of Phoenix 2012 — 2015
Master's degree, Management
Louisiana Tech University 1984 — 1989
B.A., Merchandising/Marketing
Dave Ticknor Dave Ticknor's PRC, LLC Experience November 2002 - April 2004
Job Client Services & Tech Support at EZProcessPro
Industry Hospitality
Experience
EZ Process Pro March 2011 - June 2015
SuperNova Furniture November 2005 - June 2009
Basic Research February 2005 - August 2005
PRC, LLC November 2002 - April 2004
Starwood Hotels and Resorts April 1998 - November 2001
Alamo Rent A Car March 1990 - October 1997
Skills
Leadership, Training, Call Centers
Education
Long Island University, Southampton Campus
B.A.
EZ Process Pro March 2011 - June 2015
SuperNova Furniture November 2005 - June 2009
Basic Research February 2005 - August 2005
PRC, LLC November 2002 - April 2004
Starwood Hotels and Resorts April 1998 - November 2001
Alamo Rent A Car March 1990 - October 1997
Skills
Leadership, Training, Call Centers
Education
Long Island University, Southampton Campus
B.A.
Nadine Onfroy's PRC, LLC Experience May 2007 - September 2008
Job Seacor Island Lines LLC
Industry Transportation/Trucking/Railroad
Experience
Seacor Island Lines LLC October 2011 - Present
US Gas and Electric Inc. September 2008 - July 2011
PRC, LLC May 2007 - September 2008
Skills
Excel, Access, Word, Sales, Customer Service, Selling, Purchasing, Operations Management, Leadership, Project Management, Microsoft Office, Outlook, Process Improvement, PowerPoint, Team Building
Education
Florida Memorial University 2007 — 2009
Bachelors of Science, Business Administration
Marist College 1995 — 1996
Certificate, Business Administration
Seacor Island Lines LLC October 2011 - Present
US Gas and Electric Inc. September 2008 - July 2011
PRC, LLC May 2007 - September 2008
Skills
Excel, Access, Word, Sales, Customer Service, Selling, Purchasing, Operations Management, Leadership, Project Management, Microsoft Office, Outlook, Process Improvement, PowerPoint, Team Building
Education
Florida Memorial University 2007 — 2009
Bachelors of Science, Business Administration
Marist College 1995 — 1996
Certificate, Business Administration
Heather Massie Heather Massie's PRC, LLC Experience November 2008 - February 2011
Job sales associate at Bed Bath and Beyond
Industry Retail
Experience
Bed Bath & Beyond August 2014 - Present
Bakery Barn January 2013 - July 2014
Kohl's Department Stores October 2012 - January 2013
Meals On Wheels Association of America September 2012 - January 2013
American Beverage Corporation March 2012 - May 2012
Walmart June 2011 - April 2012
PRC, LLC November 2008 - February 2011
PRC, LLC July 2006 - May 2008
Wendy's Franchise February 2005 - June 2006
The Wendy's Company June 2000 - June 2006
Education
Douglas Education Center 2004 — 2006
Associate of Arts (A.A.), Special Effects
Mckeesport Area High School 1998 — 2002
diploma
Bed Bath & Beyond August 2014 - Present
Bakery Barn January 2013 - July 2014
Kohl's Department Stores October 2012 - January 2013
Meals On Wheels Association of America September 2012 - January 2013
American Beverage Corporation March 2012 - May 2012
Walmart June 2011 - April 2012
PRC, LLC November 2008 - February 2011
PRC, LLC July 2006 - May 2008
Wendy's Franchise February 2005 - June 2006
The Wendy's Company June 2000 - June 2006
Education
Douglas Education Center 2004 — 2006
Associate of Arts (A.A.), Special Effects
Mckeesport Area High School 1998 — 2002
diploma
Adlin Cyriac Adlin Cyriac's PRC, LLC Experience August 2007 - June 2008
Job US Army/ IT Tech Support/Customer Service
Industry Military
Experience
New Horizons August 2014 - Present
US Army November 2009 - August 2014
PRC, LLC August 2007 - June 2008
The Answer Group (TAG) March 2005 - March 2008
Skills
Customer Service, Telecommunications, Technical Support, Acting, Construction Engineering, Motivated self-starter, Always Punctual, Filing, Soldering, Management, Military Experience, Heavy Equipment, Military Operations, Troubleshooting, Leadership, Team Leadership, Command, Operational Planning, Research, Army, Organizational..., Windows, Call Centers, First Aid, Team Building, PowerPoint, Customer Satisfaction, Networking, Defense, Problem Solving, Communication, System Administration, Construction, Social Networking
Education
NEW HORIZONS COMPUTER LEARNING CENTER 2014 — 2014
Certs.. A+,Net+, and more, Information Technology
ACAP 2013 — 2013
Everest University-Pompano Beach 2007 — 2009
Associate's degree, Criminalistics and Criminal Science
New Horizons August 2014 - Present
US Army November 2009 - August 2014
PRC, LLC August 2007 - June 2008
The Answer Group (TAG) March 2005 - March 2008
Skills
Customer Service, Telecommunications, Technical Support, Acting, Construction Engineering, Motivated self-starter, Always Punctual, Filing, Soldering, Management, Military Experience, Heavy Equipment, Military Operations, Troubleshooting, Leadership, Team Leadership, Command, Operational Planning, Research, Army, Organizational..., Windows, Call Centers, First Aid, Team Building, PowerPoint, Customer Satisfaction, Networking, Defense, Problem Solving, Communication, System Administration, Construction, Social Networking
Education
NEW HORIZONS COMPUTER LEARNING CENTER 2014 — 2014
Certs.. A+,Net+, and more, Information Technology
ACAP 2013 — 2013
Everest University-Pompano Beach 2007 — 2009
Associate's degree, Criminalistics and Criminal Science
Jermaine McLean Jermaine McLean's PRC, LLC Experience January 2004 - August 2007
Job Retention Adminstrative Service Manager at TMOBILE
Industry Consumer Services
Experience
T-Mobile October 2010 - June 2012
T-Mobile November 2007 - October 2010
PRC, LLC January 2004 - August 2007
Skills
PowerPoint, Microsoft Office, Outlook, Microsoft Excel, Network + Certified, A+ Certified, Internet Explorer, Safari, Type 70 Words Per Min
Education
Florida Atlantic University 2001 — 2007
Bachelors of Science, Biology, 3.0
T-Mobile October 2010 - June 2012
T-Mobile November 2007 - October 2010
PRC, LLC January 2004 - August 2007
Skills
PowerPoint, Microsoft Office, Outlook, Microsoft Excel, Network + Certified, A+ Certified, Internet Explorer, Safari, Type 70 Words Per Min
Education
Florida Atlantic University 2001 — 2007
Bachelors of Science, Biology, 3.0
Quantrell williams Quantrell williams's PRC, LLC Experience October 2010 - May 2011
Job Insurance Agent Sales at Assurant
Industry Photography
Experience
Assurant January 2014 - Present
Norwegian Cruise Line January 2013 - January 2014
Red Ventures May 2011 - December 2012
PRC, LLC October 2010 - May 2011
Skills
Customer Service, Sales, Event Management, Customer Satisfaction, Project Management, Rap, Video Production, Photography, T-shirt Graphics, Leadership
Education
Edward Waters College 2004 — 2006
Assurant January 2014 - Present
Norwegian Cruise Line January 2013 - January 2014
Red Ventures May 2011 - December 2012
PRC, LLC October 2010 - May 2011
Skills
Customer Service, Sales, Event Management, Customer Satisfaction, Project Management, Rap, Video Production, Photography, T-shirt Graphics, Leadership
Education
Edward Waters College 2004 — 2006
Charlie Miner Charlie Miner's PRC, LLC Experience March 2004 - June 2008
Job Sales Recycling Representative
Industry Environmental Services
Experience
Republic Services January 2013 - Present
Iowa City Community School District August 2012 - January 2013
TMone June 2008 - July 2012
PRC, LLC March 2004 - June 2008
MCI March 2000 - August 2003
Skills
Customer Satisfaction, Call Centers, Sales Management, Customer Service, Account Management, Management, Call Center, Customer Retention, Direct Sales, Recruiting, Quality Assurance, Sales, Microsoft Office, B2B, Hiring Practices, Telemarketing, Cold Calling, Retail, Customer Experience, Leadership, Coaching, Training & Development, Personnel Recruiting, Employee Training, Sales Operations, Salesforce.com, CRM, Team Building, New Business Development, Team Leadership, Sales Process, Program Management, Lead Generation, Operations Management, Process Improvement, Selling, Contract Negotiation, E-services, Client Services, Recycling
Education
Upper Iowa University 2013 — 2016
Bachelor of Science (B.S.), HR Management
Kirkwood Community College 2002 — 2004
AA, Marketing/Communications
University of Iowa 1998 — 2001
Theater, Communications
Republic Services January 2013 - Present
Iowa City Community School District August 2012 - January 2013
TMone June 2008 - July 2012
PRC, LLC March 2004 - June 2008
MCI March 2000 - August 2003
Skills
Customer Satisfaction, Call Centers, Sales Management, Customer Service, Account Management, Management, Call Center, Customer Retention, Direct Sales, Recruiting, Quality Assurance, Sales, Microsoft Office, B2B, Hiring Practices, Telemarketing, Cold Calling, Retail, Customer Experience, Leadership, Coaching, Training & Development, Personnel Recruiting, Employee Training, Sales Operations, Salesforce.com, CRM, Team Building, New Business Development, Team Leadership, Sales Process, Program Management, Lead Generation, Operations Management, Process Improvement, Selling, Contract Negotiation, E-services, Client Services, Recycling
Education
Upper Iowa University 2013 — 2016
Bachelor of Science (B.S.), HR Management
Kirkwood Community College 2002 — 2004
AA, Marketing/Communications
University of Iowa 1998 — 2001
Theater, Communications
Randy Kleckner Randy Kleckner's PRC, LLC Experience August 2007 - July 2008
Job Senior Advisor
Industry Internet
Experience
Apple August 2013 - Present
GoDaddy.com December 2011 - December 2012
GoDaddy.com July 2011 - December 2011
Kirkwood Community College July 2010 - January 2011
Yellowbook July 2008 - July 2010
PRC, LLC August 2007 - July 2008
Skills
SEO, Troubleshooting, Customer Service, Google Adwords, Email Marketing, Account Management, SEM, WordPress, Email Hosting, Web Hosting, DNS, OS X, Mac OS X Server, Terminal, Google Webmaster Tools, Microsoft Office, Web Design, CMS, CRM, FTP, Online Advertising, HTML, PHP, MySQL, SSL Certificates, NTFS, Port Management
Education
University of Iowa - Henry B. Tippie College of Business 2010 — 2013
Kirkwood Community College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Spencer High School 2001 — 2005
High School Diploma
Apple August 2013 - Present
GoDaddy.com December 2011 - December 2012
GoDaddy.com July 2011 - December 2011
Kirkwood Community College July 2010 - January 2011
Yellowbook July 2008 - July 2010
PRC, LLC August 2007 - July 2008
Skills
SEO, Troubleshooting, Customer Service, Google Adwords, Email Marketing, Account Management, SEM, WordPress, Email Hosting, Web Hosting, DNS, OS X, Mac OS X Server, Terminal, Google Webmaster Tools, Microsoft Office, Web Design, CMS, CRM, FTP, Online Advertising, HTML, PHP, MySQL, SSL Certificates, NTFS, Port Management
Education
University of Iowa - Henry B. Tippie College of Business 2010 — 2013
Kirkwood Community College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Spencer High School 2001 — 2005
High School Diploma
Alnecia Rumphs Alnecia Rumphs's PRC, LLC Experience September 2009 - August 2010
Job Public Health Epidemiologist
Industry Research
Experience
Public Health Research Institute of India July 2012 - December 2012
PRC, LLC September 2009 - August 2010
University of Florida August 2008 - May 2009
Moffitt Cancer Center April 2007 - July 2008
University of South Florida May 2005 - May 2007
World Energy Alternatives June 2006 - February 2007
Skills
Epidemiology, Health Disparities, Women's Health, Minorities, SAS, SPSS, Visual Basic, Linux, Public Health, Microsoft Office, Adobe Creative Suite, Data Analysis, Database Design, Laboratory Experience, Research Ethics, Recruitment/Retention, Atlas.ti, Statistical Software, Statistics, Organizational..., Laboratory, Health, Health Equity, Research, Research Design, Biostatistics, Global Health
Education
Florida International University
Doctor of Philosophy (Ph.D.), Public Health Epidemiology
Florida International University
Master of Public Health (M.P.H.), Public Health Epidemiology
University of Florida 2008 — 2009
Interdisciplinary Program in Biomedical Sciences, Epidemiology
University of South Florida
Bachelor of Science (B.S.), Biomedical Sciences
Maritime and Science Technology Academy
HS Diploma with Distinction, Oceanic and Atmospheric Science
Public Health Research Institute of India July 2012 - December 2012
PRC, LLC September 2009 - August 2010
University of Florida August 2008 - May 2009
Moffitt Cancer Center April 2007 - July 2008
University of South Florida May 2005 - May 2007
World Energy Alternatives June 2006 - February 2007
Skills
Epidemiology, Health Disparities, Women's Health, Minorities, SAS, SPSS, Visual Basic, Linux, Public Health, Microsoft Office, Adobe Creative Suite, Data Analysis, Database Design, Laboratory Experience, Research Ethics, Recruitment/Retention, Atlas.ti, Statistical Software, Statistics, Organizational..., Laboratory, Health, Health Equity, Research, Research Design, Biostatistics, Global Health
Education
Florida International University
Doctor of Philosophy (Ph.D.), Public Health Epidemiology
Florida International University
Master of Public Health (M.P.H.), Public Health Epidemiology
University of Florida 2008 — 2009
Interdisciplinary Program in Biomedical Sciences, Epidemiology
University of South Florida
Bachelor of Science (B.S.), Biomedical Sciences
Maritime and Science Technology Academy
HS Diploma with Distinction, Oceanic and Atmospheric Science
Jaysir Rudarvik Jaysir Rudarvik's PRC, LLC Experience October 2006 - June 2008
Job Independent Consultant
Industry Management Consulting
Experience
Greenleaf Nursery Company November 2002 - Present
Convergys Corporation June 2008 - April 2012
ECLARO INTL March 2010 - August 2011
Convergys June 2008 - March 2010
PRC, LLC October 2006 - June 2008
PRC LLC December 2002 - October 2006
Convergys April 2001 - November 2002
Germfree Laboratories Inc July 1990 - December 2000
Skills
Technical Writing, IEX Administration, MS Excel-Expert User, Call Center, IEX
Education
St. Thomas University 1994 — 1997
Florida International University
St Thomas University
Greenleaf Nursery Company November 2002 - Present
Convergys Corporation June 2008 - April 2012
ECLARO INTL March 2010 - August 2011
Convergys June 2008 - March 2010
PRC, LLC October 2006 - June 2008
PRC LLC December 2002 - October 2006
Convergys April 2001 - November 2002
Germfree Laboratories Inc July 1990 - December 2000
Skills
Technical Writing, IEX Administration, MS Excel-Expert User, Call Center, IEX
Education
St. Thomas University 1994 — 1997
Florida International University
St Thomas University
Johnny Sturdivant Johnny Sturdivant's PRC, LLC Experience August 1998 - January 2004
Job Police Compliant Supervisor 1 at MiamiDade Police Department
Industry Law Enforcement
Experience
Miami-Dade Police Department July 2004 - Present
PRC, LLC August 1998 - January 2004
PRC, LLC August 1999 - January 2003
Skills
Microsoft Office, Supervisory Skills, Microsoft Excel, Private Investigations, Customer Service, Training, Outlook, Microsoft Word, Policy, Criminal Justice, Criminal Investigations, Enforcement, Government, Security, System Administration, Program Management, Leadership, Police, Team Building, Public Speaking, Firearms, Patrol, Homeland Security, Computer Forensics, Interrogation, Investigation, Field Training, Crime Prevention, Evidence, Physical Security, Public Safety, Cybercrime, Security Operations, Risk Assessment, Conflict Resolution, Internal Investigations, Fraud, Emergency Management, Law Enforcement..., Executive Protection, Counterintelligence, Dignitary Protection, Security Management, Background Checks, Homicide Investigations, Crime Scene..., Corporate Security, Traffic Enforcement, Surveillance, Counterterrorism
Education
Kaplan University 2005 — 2011
Masters, Criminal Justice
Design and Architecture Senior High 1991 — 1995
High School Diploma, Architecture
Miami-Dade Police Department July 2004 - Present
PRC, LLC August 1998 - January 2004
PRC, LLC August 1999 - January 2003
Skills
Microsoft Office, Supervisory Skills, Microsoft Excel, Private Investigations, Customer Service, Training, Outlook, Microsoft Word, Policy, Criminal Justice, Criminal Investigations, Enforcement, Government, Security, System Administration, Program Management, Leadership, Police, Team Building, Public Speaking, Firearms, Patrol, Homeland Security, Computer Forensics, Interrogation, Investigation, Field Training, Crime Prevention, Evidence, Physical Security, Public Safety, Cybercrime, Security Operations, Risk Assessment, Conflict Resolution, Internal Investigations, Fraud, Emergency Management, Law Enforcement..., Executive Protection, Counterintelligence, Dignitary Protection, Security Management, Background Checks, Homicide Investigations, Crime Scene..., Corporate Security, Traffic Enforcement, Surveillance, Counterterrorism
Education
Kaplan University 2005 — 2011
Masters, Criminal Justice
Design and Architecture Senior High 1991 — 1995
High School Diploma, Architecture
Norma Franklin Norma Franklin's PRC, LLC Experience October 1995 - September 2010
Job Sales Associate at PRC
Industry Legal Services
Desiree Torres Desiree Torres's PRC, LLC Experience May 2008 - September 2008
Job Customer Service Professional
Industry Telecommunications
Experience
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - Present
Pole To Win International March 2014 - March 2015
MAXIMUS July 2013 - January 2014
Hostgator.com November 2012 - February 2013
AT&T Mobility December 2011 - June 2012
APAC Customer Services September 2008 - March 2009
PRC, LLC May 2008 - September 2008
Thomas L. Cardella and Associates January 2008 - May 2008
Skills
Customer Service, Sales, Technical Support, Warehousing, Restaurants, Customer Support, Data Entry, Quality Assurance, WordPress, Microsoft Excel, Customer Satisfaction, Training, Call Centers, Customer Experience, Troubleshooting, Microsoft Office, Customer Retention, Networking, Outlook, Team Building, Telecommunications, Blogging
Education
Kirkwood Community College 2008 — 2011
none, Journalism
Craig High 1999 — 2004
Diploma, General Studies
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - Present
Pole To Win International March 2014 - March 2015
MAXIMUS July 2013 - January 2014
Hostgator.com November 2012 - February 2013
AT&T Mobility December 2011 - June 2012
APAC Customer Services September 2008 - March 2009
PRC, LLC May 2008 - September 2008
Thomas L. Cardella and Associates January 2008 - May 2008
Skills
Customer Service, Sales, Technical Support, Warehousing, Restaurants, Customer Support, Data Entry, Quality Assurance, WordPress, Microsoft Excel, Customer Satisfaction, Training, Call Centers, Customer Experience, Troubleshooting, Microsoft Office, Customer Retention, Networking, Outlook, Team Building, Telecommunications, Blogging
Education
Kirkwood Community College 2008 — 2011
none, Journalism
Craig High 1999 — 2004
Diploma, General Studies
Tori Wild Tori Wild's PRC, LLC Experience December 1996 - August 2009
Job Owner Wild Photography
Industry Photography
Experience
Wild Photography August 2011 - Present
PRC, LLC December 1996 - August 2009
Skills
Portrait Photography, Photography, Portraits, Digital Photography, Photos, Headshots, Graphic Design, Image Manipulation, Advertising
Education
Iowa State University 1993 — 1997
Wild Photography August 2011 - Present
PRC, LLC December 1996 - August 2009
Skills
Portrait Photography, Photography, Portraits, Digital Photography, Photos, Headshots, Graphic Design, Image Manipulation, Advertising
Education
Iowa State University 1993 — 1997
Robert Woolley's PRC, LLC Experience July 1995 - July 1996
Job Senior Consultant at Eventus Solutions Group
Industry Outsourcing/Offshoring
Experience
Eventus Solutions Group September 2014 - Present
Contractor July 2006 - September 2014
Alliance Data August 2005 - July 2006
Earthlink August 2003 - July 2004
Accenture August 1997 - August 2003
APAC Customer Services July 1996 - August 1997
PRC, LLC July 1995 - July 1996
Ryder System, Inc. July 1983 - July 1995
Skills
Word, Excel, Microsoft Office, Due Diligence, Requirements Analysis, Customer Service, Customer Relations, PowerPoint, Outlook, Visio, Windows, Lotus Notes, MS Project, Documentation, English, Spreadsheets, Analysis, Financial Analysis, Strategic Planning, Forecasting, Business Planning, Business Analysis, Call Center, Outsourcing, Customer Satisfaction, Workforce Management, Business Process..., Process Improvement, Start-ups, Vendor Management, Process Engineering, Team Building, Change Management, Problem Solving, BPO, Operations Management, Account Management, Team Leadership, Telecommunications, Business Process, Budgeting, Program Management, Coaching, Mentoring, Vendor Relations, Team Management, Business Strategy, Quality Assurance, Performance Management, Call Centers
Education
Florida State University - College of Business 1979 — 1982
Bachelor of Science, Marketing
Eventus Solutions Group September 2014 - Present
Contractor July 2006 - September 2014
Alliance Data August 2005 - July 2006
Earthlink August 2003 - July 2004
Accenture August 1997 - August 2003
APAC Customer Services July 1996 - August 1997
PRC, LLC July 1995 - July 1996
Ryder System, Inc. July 1983 - July 1995
Skills
Word, Excel, Microsoft Office, Due Diligence, Requirements Analysis, Customer Service, Customer Relations, PowerPoint, Outlook, Visio, Windows, Lotus Notes, MS Project, Documentation, English, Spreadsheets, Analysis, Financial Analysis, Strategic Planning, Forecasting, Business Planning, Business Analysis, Call Center, Outsourcing, Customer Satisfaction, Workforce Management, Business Process..., Process Improvement, Start-ups, Vendor Management, Process Engineering, Team Building, Change Management, Problem Solving, BPO, Operations Management, Account Management, Team Leadership, Telecommunications, Business Process, Budgeting, Program Management, Coaching, Mentoring, Vendor Relations, Team Management, Business Strategy, Quality Assurance, Performance Management, Call Centers
Education
Florida State University - College of Business 1979 — 1982
Bachelor of Science, Marketing
Monique K. East Monique K. East's PRC, LLC Experience June 2001 - March 2004
Job SalesAccount ManagementB2BMarketing,Leadership,SEM, SAAS
Industry Marketing and Advertising
Experience
ADP Dealer Services September 2012 - Present
AT&T Advertising Solutions May 2009 - November 2012
AVENTIV NV March 2008 - August 2008
Southern Wine & Spirits September 2006 - March 2008
Nextel Communications April 2004 - July 2005
PRC, LLC June 2001 - March 2004
Skills
Account Management, CRM, Sales Operations, B2B, Email Marketing, Direct Marketing, Online Advertising, Sales, Marketing, Sales Management, Management, New Business Development, Leadership, Advertising, SEM, Outside Sales, Social Media Marketing, Training, Customer Satisfaction, Customer Retention, Cold Calling, Strategy, Online Marketing, Coaching, SEO, Direct Sales, Salesforce.com, Lead Generation, Market Analysis, Online Marketing..., Market Research, Market Research Project..., Project Management
Education
Miami Dade College 2006 — 2008
BA, Mass Communications & Journalism (Not yet attained)
American Senor Highschool 1997 — 2000
Diploma, Highschool
ADP Dealer Services September 2012 - Present
AT&T Advertising Solutions May 2009 - November 2012
AVENTIV NV March 2008 - August 2008
Southern Wine & Spirits September 2006 - March 2008
Nextel Communications April 2004 - July 2005
PRC, LLC June 2001 - March 2004
Skills
Account Management, CRM, Sales Operations, B2B, Email Marketing, Direct Marketing, Online Advertising, Sales, Marketing, Sales Management, Management, New Business Development, Leadership, Advertising, SEM, Outside Sales, Social Media Marketing, Training, Customer Satisfaction, Customer Retention, Cold Calling, Strategy, Online Marketing, Coaching, SEO, Direct Sales, Salesforce.com, Lead Generation, Market Analysis, Online Marketing..., Market Research, Market Research Project..., Project Management
Education
Miami Dade College 2006 — 2008
BA, Mass Communications & Journalism (Not yet attained)
American Senor Highschool 1997 — 2000
Diploma, Highschool
Dhandeaka Kearse Dhandeaka Kearse's PRC, LLC Experience March 2010 - October 2010
Job Fashion Stylist and Makeup Artist
Industry Apparel & Fashion
Experience
5LINX Enterprises Inc. December 2012 - Present
D. Attallah Makeup Artistry January 2011 - Present
Alorica October 2012 - February 2013
PRC, LLC March 2010 - October 2010
Innovation Group North America February 2009 - March 2010
Top Rankin' Hair Designs May 2008 - December 2008
Intrigue Styles September 2005 - April 2008
Skills
Fashion Design, Fashion Illustration, Makeup Artistry, Fashion, Apparel, Technical Drawing, Draping, Beauty, Sales Management, Customer Service, Illustrator, Photoshop, CAD, Excel, Word, PowerPoint, Visual Merchandising, Entrepreneurship, Selling, Problem Solving, Conflict Resolution, Fast Learner, Self Starter, Outlook, Microsoft Office, Customer Relations, Adobe Acrobat, After Effects, Cosmetics, Textiles, Styling, Inventory Management, InDesign, Access, HTML, Negotiation, Research, Retail, Bridal, Data Entry, Sewing, Makeup Application, Skin Care, Runway, Illustration, Beauty Industry
Education
Keiser College 2005 — 2007
A.S., Fashion Design and Merchandising
Makeup Artist Studio
5LINX Enterprises Inc. December 2012 - Present
D. Attallah Makeup Artistry January 2011 - Present
Alorica October 2012 - February 2013
PRC, LLC March 2010 - October 2010
Innovation Group North America February 2009 - March 2010
Top Rankin' Hair Designs May 2008 - December 2008
Intrigue Styles September 2005 - April 2008
Skills
Fashion Design, Fashion Illustration, Makeup Artistry, Fashion, Apparel, Technical Drawing, Draping, Beauty, Sales Management, Customer Service, Illustrator, Photoshop, CAD, Excel, Word, PowerPoint, Visual Merchandising, Entrepreneurship, Selling, Problem Solving, Conflict Resolution, Fast Learner, Self Starter, Outlook, Microsoft Office, Customer Relations, Adobe Acrobat, After Effects, Cosmetics, Textiles, Styling, Inventory Management, InDesign, Access, HTML, Negotiation, Research, Retail, Bridal, Data Entry, Sewing, Makeup Application, Skin Care, Runway, Illustration, Beauty Industry
Education
Keiser College 2005 — 2007
A.S., Fashion Design and Merchandising
Makeup Artist Studio
Jesse Merced Jesse Merced's PRC, LLC Experience July 2003 - January 2011
Job Multilingual Customer Care Supervisor at GoDaddy
Industry Executive Office
Experience
GoDaddy April 2015 - Present
GoDaddy.com February 2013 - Present
Social Service Coordinators January 2012 - Present
SOBE MIAMI, LLC DBA Palace November 2010 - May 2011
PRC, LLC July 2003 - January 2011
PRC, LLC July 2003 - January 2011
Skills
Outlook, Data Entry, Medical Terminology, HIPAA, Customer Service, Social Services, Corporate Events, Community Outreach, Persuasive Speaker, Event Planning, Leadership, Social Networking, Medicare, Medicaid, Customer Satisfaction, Public Speaking, Fundraising, PowerPoint, Strategic Planning, Microsoft Excel, Microsoft Word, Public Relations, Call Centers, Healthcare
Education
Digital Media Arts College 2004 — 2005
Graphic Design
Hialeah Senior High 1998 — 2002
High School Diploma, General Studies
GoDaddy April 2015 - Present
GoDaddy.com February 2013 - Present
Social Service Coordinators January 2012 - Present
SOBE MIAMI, LLC DBA Palace November 2010 - May 2011
PRC, LLC July 2003 - January 2011
PRC, LLC July 2003 - January 2011
Skills
Outlook, Data Entry, Medical Terminology, HIPAA, Customer Service, Social Services, Corporate Events, Community Outreach, Persuasive Speaker, Event Planning, Leadership, Social Networking, Medicare, Medicaid, Customer Satisfaction, Public Speaking, Fundraising, PowerPoint, Strategic Planning, Microsoft Excel, Microsoft Word, Public Relations, Call Centers, Healthcare
Education
Digital Media Arts College 2004 — 2005
Graphic Design
Hialeah Senior High 1998 — 2002
High School Diploma, General Studies
William Chestnut William Chestnut's PRC, LLC Experience April 2002 - April 2004
Job Financial Aid Manager at Kaplan Un
Industry Education Management
Experience
Kaplan Un January 2010 - June 2012
Kaplan University July 2008 - January 2010
Kaplan University July 2007 - May 2008
PRC, LLC April 2002 - April 2004
Skills
Admissions, Leadership, Training, Customer Service, Call Center, Student Financial Aid, Management, Coaching, Call Centers
Education
Valencia College 2010 — 2012
Associate of Science, Interdisciplinary Studies
Florida Agricultural and Mechanical University
Kaplan Un January 2010 - June 2012
Kaplan University July 2008 - January 2010
Kaplan University July 2007 - May 2008
PRC, LLC April 2002 - April 2004
Skills
Admissions, Leadership, Training, Customer Service, Call Center, Student Financial Aid, Management, Coaching, Call Centers
Education
Valencia College 2010 — 2012
Associate of Science, Interdisciplinary Studies
Florida Agricultural and Mechanical University
Patrick Samms's PRC, LLC Experience August 2008 - November 2009
Job Automotive Sales / Leasing Professional
Industry Automotive
Experience
Gus Machado Ford of Kendall November 2010 - Present
PRC, LLC August 2008 - November 2009
Warren Henry Automotive Group December 2007 - August 2008
Skills
Customer Satisfaction, Online Advertising, Team Building, Sales Operations, Customer Service, Sales Management, Strategic Planning, PowerPoint, Management, Marketing, Business Strategy, Cold Calling, Contract Negotiation, Marketing Strategy, New Business Development, Sales, Leadership, Budgets
Education
York College 1999 — 2004
Bachelor's degree, Accounting
Farmingdale State University of New York 1990 — 1994
Associate's degree, Business Administration and Management, General
Gus Machado Ford of Kendall November 2010 - Present
PRC, LLC August 2008 - November 2009
Warren Henry Automotive Group December 2007 - August 2008
Skills
Customer Satisfaction, Online Advertising, Team Building, Sales Operations, Customer Service, Sales Management, Strategic Planning, PowerPoint, Management, Marketing, Business Strategy, Cold Calling, Contract Negotiation, Marketing Strategy, New Business Development, Sales, Leadership, Budgets
Education
York College 1999 — 2004
Bachelor's degree, Accounting
Farmingdale State University of New York 1990 — 1994
Associate's degree, Business Administration and Management, General
Michael Georgiades Michael Georgiades's PRC, LLC Experience 2009 - 2013
Job IT Analyst at DirectTech Solutions
Industry Computer Software
Experience
Shell Service Station September 2014 - August 2015
Direct Tech Solutions October 2014 - June 2015
Shell April 2014 - September 2014
PRC, LLC 2009 - 2013
Assurant Group February 2000 - September 2009
Skills
Information Technology, Troubleshooting, Training, Communication Skills, Versatility, Innovation, Team Building, Project Management, Management, Software Documentation, Leadership, Consulting, Team Management, Technical Support, Change Management, Business Analysis, Vendor Management, Program Management, Teamwork, Process Improvement, Networking, Team Leadership, Time Management
Education
Florida International University 1982 — 1983
Associate’s Degree, Information Technology, 4,0
Miami Dade College 1979 — 1982
Associate of Arts and Sciences (AAS), Computer Science
Shell Service Station September 2014 - August 2015
Direct Tech Solutions October 2014 - June 2015
Shell April 2014 - September 2014
PRC, LLC 2009 - 2013
Assurant Group February 2000 - September 2009
Skills
Information Technology, Troubleshooting, Training, Communication Skills, Versatility, Innovation, Team Building, Project Management, Management, Software Documentation, Leadership, Consulting, Team Management, Technical Support, Change Management, Business Analysis, Vendor Management, Program Management, Teamwork, Process Improvement, Networking, Team Leadership, Time Management
Education
Florida International University 1982 — 1983
Associate’s Degree, Information Technology, 4,0
Miami Dade College 1979 — 1982
Associate of Arts and Sciences (AAS), Computer Science
Yvonne Gardenier's PRC, LLC Experience 1997 - 2008
Job Workforce Management Analyst
Industry Insurance
Experience
Transamerica September 2014 - Present
TMone January 2014 - September 2014
TMone August 2008 - January 2014
PRC, LLC 1997 - 2008
PRC, LLC / Access Direct 1997 - 2008
Access Direct 1997 - 2008
Skills
Project Management, CRM software, Customer Experience, Back Office, Recruitment/Retention, Quality Management, Workflow Analysis, Workforce Planning, Order Processing, Order Fulfillment, Client Interfacing, Presentation Preparation, Process Development, Employee Management, Sales Management, Training &..., Diversity Training, Account Management, Six Sigma, Curriculum Development, Task Management, Strategic Planning, Predictive Dialers, Microsoft Office, Operations Management, New Hire Training, Team Building, CRM, Call Centers, Employee Training, Lead Generation, Team Leadership, Training, Leadership Development, B2B, Coaching, Leadership, Recruiting, Process Improvement, Management, Quality Assurance, Salesforce.com, Telemarketing, Outsourcing, Customer Satisfaction, Customer Service, Call Center Development, Sales Operations, Contact Centers, Inbound Marketing
Education
GMG High School
Kirkwood Community College
Transamerica September 2014 - Present
TMone January 2014 - September 2014
TMone August 2008 - January 2014
PRC, LLC 1997 - 2008
PRC, LLC / Access Direct 1997 - 2008
Access Direct 1997 - 2008
Skills
Project Management, CRM software, Customer Experience, Back Office, Recruitment/Retention, Quality Management, Workflow Analysis, Workforce Planning, Order Processing, Order Fulfillment, Client Interfacing, Presentation Preparation, Process Development, Employee Management, Sales Management, Training &..., Diversity Training, Account Management, Six Sigma, Curriculum Development, Task Management, Strategic Planning, Predictive Dialers, Microsoft Office, Operations Management, New Hire Training, Team Building, CRM, Call Centers, Employee Training, Lead Generation, Team Leadership, Training, Leadership Development, B2B, Coaching, Leadership, Recruiting, Process Improvement, Management, Quality Assurance, Salesforce.com, Telemarketing, Outsourcing, Customer Satisfaction, Customer Service, Call Center Development, Sales Operations, Contact Centers, Inbound Marketing
Education
GMG High School
Kirkwood Community College
Javier Davalos Javier Davalos's PRC, LLC Experience January 1996 - January 1998
Job Executive Support Operations Technical Consultant
Industry Computer Hardware
Experience
Dell May 2012 - Present
Dell July 2004 - July 2012
The Answer Group (TAG) January 1999 - January 2001
TracFone Wireless January 1998 - January 1999
PRC, LLC January 1996 - January 1998
Skills
Call Centers, Troubleshooting, Hardware, Computer Hardware, Management, Project Management, People Management, Team Leadership, Microsoft Excel, Windows XP
Education
Miami Dade College 2001 — 2003
Associate's degree
Dell May 2012 - Present
Dell July 2004 - July 2012
The Answer Group (TAG) January 1999 - January 2001
TracFone Wireless January 1998 - January 1999
PRC, LLC January 1996 - January 1998
Skills
Call Centers, Troubleshooting, Hardware, Computer Hardware, Management, Project Management, People Management, Team Leadership, Microsoft Excel, Windows XP
Education
Miami Dade College 2001 — 2003
Associate's degree
Nasheema Harvey's PRC, LLC Experience 2010 - 2010
Job Instructor at National Head Start Association
Industry Education Management
Experience
National Head Start Association February 2015 - Present
City of Tamarac January 2014 - January 2015
Florida Department of Children and Families June 2013 - January 2014
City Year June 2012 - June 2013
PRodigy PR Firm September 2008 - April 2012
The Children's Campaign 2011 - 2011
Black Entertainment Television August 2008 - August 2010
PRC, LLC 2010 - 2010
Skills
Public Relations, Editing, Social Media Monitoring, Digital Media, Report Writing, Microsoft Office, Adobe Creative Suite, Team Management, Professional Development, Data Management, InDesign, Public Speaking, Staff Development, Leadership, Team Leadership, Social Media, Nonprofits, Social Networking, Social Media Measurement, Marketing
Education
Florida Atlantic University 2014 — 2016
Master's Degree, Public Administration, 1st year graduate student
Florida Agricultural and Mechanical University 2007 — 2011
Bachelor of Science (B.S.), Public Relations, Cum Laude
Blanche Ely High School 2003 — 2007
National Head Start Association February 2015 - Present
City of Tamarac January 2014 - January 2015
Florida Department of Children and Families June 2013 - January 2014
City Year June 2012 - June 2013
PRodigy PR Firm September 2008 - April 2012
The Children's Campaign 2011 - 2011
Black Entertainment Television August 2008 - August 2010
PRC, LLC 2010 - 2010
Skills
Public Relations, Editing, Social Media Monitoring, Digital Media, Report Writing, Microsoft Office, Adobe Creative Suite, Team Management, Professional Development, Data Management, InDesign, Public Speaking, Staff Development, Leadership, Team Leadership, Social Media, Nonprofits, Social Networking, Social Media Measurement, Marketing
Education
Florida Atlantic University 2014 — 2016
Master's Degree, Public Administration, 1st year graduate student
Florida Agricultural and Mechanical University 2007 — 2011
Bachelor of Science (B.S.), Public Relations, Cum Laude
Blanche Ely High School 2003 — 2007
Tosha Martinez's PRC, LLC Experience January 2000 - January 2001
Job Experienced Professional
Industry Financial Services
Experience
Self -Employed June 2015 - Present
JC 2012 - Present
Strayer University July 2008 - July 2010
ITT Technical Institute February 2007 - February 2008
North FL Institute February 2006 - February 2007
Remington College March 2004 - March 2005
Tandem Healthcare January 2001 - January 2003
Tandem Healthcare January 2001 - January 2003
Tandem Healthcare January 2001 - January 2003
PRC, LLC January 2000 - January 2001
Skills
Interviews, Management, PowerPoint, Customer Retention, Accounts Payable, Accounting, Admissions, Microsoft Office, Student Financial Aid, Program Management, Account Reconciliation, Customer Service, Administration, Public Speaking
Education
American Intercontinental University 2006 — 2007
Bachelors Degree, Business Administration; Management
Florida Metropolitan University 1999 — 2001
Associates of Science, Business Administration
Self -Employed June 2015 - Present
JC 2012 - Present
Strayer University July 2008 - July 2010
ITT Technical Institute February 2007 - February 2008
North FL Institute February 2006 - February 2007
Remington College March 2004 - March 2005
Tandem Healthcare January 2001 - January 2003
Tandem Healthcare January 2001 - January 2003
Tandem Healthcare January 2001 - January 2003
PRC, LLC January 2000 - January 2001
Skills
Interviews, Management, PowerPoint, Customer Retention, Accounts Payable, Accounting, Admissions, Microsoft Office, Student Financial Aid, Program Management, Account Reconciliation, Customer Service, Administration, Public Speaking
Education
American Intercontinental University 2006 — 2007
Bachelors Degree, Business Administration; Management
Florida Metropolitan University 1999 — 2001
Associates of Science, Business Administration
Joy Laurice Johnson's PRC, LLC Experience October 1998 - December 1998
Job Anchor & News Reporter, KCBI 90.9 FM | Media Communications
Industry Broadcast Media
Experience
First Dallas Media, Inc. April 2011 - Present
JVOX Productions April 2011 - Present
The Telein Group, Inc. August 2008 - October 2011
Pfizer April 2001 - March 2007
Citi December 1998 - February 2001
PRC, LLC October 1998 - December 1998
AT&T Matrixx February 1995 - August 1998
American Express January 1994 - January 1995
Florida A& M University August 1989 - August 1993
Pfizer August 1992 - February 1993
Skills
Customer Service, Public Speaking, Training Delivery, Communication Training, Media Relations, Workshop Facilitation, Sales, Teamwork, Team Management, Concierge Services, Administrative Functions, Written & Oral..., Superior Computer Skills, Microsoft Office, Professional Audio, Audio Editing, Marketing Communications, Advertising, Editing, Interviews, Training
Education
Florida A&M University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Los Alamitos High School 1984 — 1988
First Dallas Media, Inc. April 2011 - Present
JVOX Productions April 2011 - Present
The Telein Group, Inc. August 2008 - October 2011
Pfizer April 2001 - March 2007
Citi December 1998 - February 2001
PRC, LLC October 1998 - December 1998
AT&T Matrixx February 1995 - August 1998
American Express January 1994 - January 1995
Florida A& M University August 1989 - August 1993
Pfizer August 1992 - February 1993
Skills
Customer Service, Public Speaking, Training Delivery, Communication Training, Media Relations, Workshop Facilitation, Sales, Teamwork, Team Management, Concierge Services, Administrative Functions, Written & Oral..., Superior Computer Skills, Microsoft Office, Professional Audio, Audio Editing, Marketing Communications, Advertising, Editing, Interviews, Training
Education
Florida A&M University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Los Alamitos High School 1984 — 1988
Melissa Stagg Melissa Stagg's PRC, LLC Experience December 2008 - June 2009
Job Sr. Business Support RepBusiness Escalation Queue at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
Jereme Goforth's PRC, LLC Experience February 2004 - March 2007
Job Realtor Quest Realty
Industry Marketing and Advertising
Experience
Entertainment Promotions October 2011 - December 2014
Infinity Contact July 2008 - October 2011
Experian Automotive Autocheck July 2008 - October 2011
Experian Automotive 2008 - 2011
Pat McGrath Chevyland April 2007 - July 2008
PRC, LLC February 2004 - March 2007
Skills
Data Analysis, Communication, Sales Management, Training, Microsoft Office, CRM, Performance Management, Process Improvement, Foresight, Intuition, Account Management, Client Service Oriented, Lead Generation, Management, Email Marketing, Sales Operations, Leadership, Direct Marketing, Sales, Call Centers, Program Management, Client Services, Direct Sales, Operations Management, New Business Development, Analytics, B2B, Business Development, Customer Retention, Team Leadership, E-commerce, Salesforce.com, Sales Process, Customer Service, Marketing, Customer Satisfaction, Team Building, Marketing Strategy, Strategic Planning
Education
Mississippi State University 2000 — 2002
Palacios High School
High School Diploma
East Mississippi Community College
Kirkwood Community College
Marketing Management
Mississippi Gulf Coast Community College
Mississippi State University
Secondary Education/Biology
Entertainment Promotions October 2011 - December 2014
Infinity Contact July 2008 - October 2011
Experian Automotive Autocheck July 2008 - October 2011
Experian Automotive 2008 - 2011
Pat McGrath Chevyland April 2007 - July 2008
PRC, LLC February 2004 - March 2007
Skills
Data Analysis, Communication, Sales Management, Training, Microsoft Office, CRM, Performance Management, Process Improvement, Foresight, Intuition, Account Management, Client Service Oriented, Lead Generation, Management, Email Marketing, Sales Operations, Leadership, Direct Marketing, Sales, Call Centers, Program Management, Client Services, Direct Sales, Operations Management, New Business Development, Analytics, B2B, Business Development, Customer Retention, Team Leadership, E-commerce, Salesforce.com, Sales Process, Customer Service, Marketing, Customer Satisfaction, Team Building, Marketing Strategy, Strategic Planning
Education
Mississippi State University 2000 — 2002
Palacios High School
High School Diploma
East Mississippi Community College
Kirkwood Community College
Marketing Management
Mississippi Gulf Coast Community College
Mississippi State University
Secondary Education/Biology
Dorrae McGinnis Dorrae McGinnis's PRC, LLC Experience January 2010 - November 2010
Job Contract Contingent Labor Program at Bayer
Industry Human Resources
Experience
Bayer October 2014 - Present
All-Clad Metalcrafters April 2014 - October 2014
CVS Caremark Corporation October 2013 - March 2014
Citizens Bank January 2013 - March 2013
Novus Staffing Solutions September 2012 - October 2012
NCO Financial December 2010 - February 2012
PRC, LLC January 2010 - November 2010
PNC Bank February 2008 - October 2009
McKesson Automation October 2004 - February 2008
Skills
Human Resources, Screening, SDLC, Talent Management, Training, MS Project, Temporary Placement, Sourcing, Full-cycle Recruiting, High Volume Staffing, TALEO, Human Resource..., HR SMART, MICROSOFT PROJECT, Lotus Notes, AutoCAD, Customer Service, Project Management -..., MICROSOFT OFFICE 2010, BrassRing, Contingent Workforce..., Applicant Tracking..., Talent Acquisition, Onboarding, Interviews, Recruiting, New Hire Orientations, Management, Taleo
Education
New Horizons 2012 — 2012
Certification, Business Management
Geneva College 1996 — 1998
Bachelor's degree, Human Resources Management
Bayer October 2014 - Present
All-Clad Metalcrafters April 2014 - October 2014
CVS Caremark Corporation October 2013 - March 2014
Citizens Bank January 2013 - March 2013
Novus Staffing Solutions September 2012 - October 2012
NCO Financial December 2010 - February 2012
PRC, LLC January 2010 - November 2010
PNC Bank February 2008 - October 2009
McKesson Automation October 2004 - February 2008
Skills
Human Resources, Screening, SDLC, Talent Management, Training, MS Project, Temporary Placement, Sourcing, Full-cycle Recruiting, High Volume Staffing, TALEO, Human Resource..., HR SMART, MICROSOFT PROJECT, Lotus Notes, AutoCAD, Customer Service, Project Management -..., MICROSOFT OFFICE 2010, BrassRing, Contingent Workforce..., Applicant Tracking..., Talent Acquisition, Onboarding, Interviews, Recruiting, New Hire Orientations, Management, Taleo
Education
New Horizons 2012 — 2012
Certification, Business Management
Geneva College 1996 — 1998
Bachelor's degree, Human Resources Management
Meera Desai's PRC, LLC Experience June 2012 - August 2013
Job SQL Server Developer at NCQA
Industry
Experience
NCQA June 2014 - Present
Fidelity Investments September 2013 - May 2014
PRC, LLC June 2012 - August 2013
iGATE Computer System Ltd January 2009 - April 2011
Education
Virginia International University 2011 — 2012
Master of Science (MS), Computer Science, 3.60
Hemchandracharya North Gujarat University
Master in Computer Application, Computer Science, 3.7
NCQA June 2014 - Present
Fidelity Investments September 2013 - May 2014
PRC, LLC June 2012 - August 2013
iGATE Computer System Ltd January 2009 - April 2011
Education
Virginia International University 2011 — 2012
Master of Science (MS), Computer Science, 3.60
Hemchandracharya North Gujarat University
Master in Computer Application, Computer Science, 3.7
Cody Wood's PRC, LLC Experience February 2001 - August 2002
Job Line/Prep Cook and Trainer at Rosie's Bar & Grill
Industry Food Production
Experience
Rosie's Bar & Grill June 2014 - Present
Big Chef March 2014 - June 2014
Charter Schools USA August 2009 - June 2013
Self Employed June 2003 - August 2009
Marriott Harbor Beach Resort & Spa August 2005 - July 2009
Housing & Development Software October 2002 - June 2003
PRC, LLC February 2001 - August 2002
US Army January 1990 - August 2001
Skills
Quality Assurance, Technical Support, Customer Support, Personnel Management, Troubleshooting, Training, Software, Project Management, Visio, Computer Hardware, Windows, Customer Service, Outlook, Software Documentation, Microsoft Office, Budgets, Agile Methodologies, Team Building, Databases, Oracle, Business Process..., JIRA, Change Management, SQL, Leadership
Education
Le Cordon Bleu College of Culinary Arts-Miami 2014 — 2015
Associate's Degree, Culinary Arts, 4.0
Borger High School 1986 — 1990
High School Diploma, General
Rosie's Bar & Grill June 2014 - Present
Big Chef March 2014 - June 2014
Charter Schools USA August 2009 - June 2013
Self Employed June 2003 - August 2009
Marriott Harbor Beach Resort & Spa August 2005 - July 2009
Housing & Development Software October 2002 - June 2003
PRC, LLC February 2001 - August 2002
US Army January 1990 - August 2001
Skills
Quality Assurance, Technical Support, Customer Support, Personnel Management, Troubleshooting, Training, Software, Project Management, Visio, Computer Hardware, Windows, Customer Service, Outlook, Software Documentation, Microsoft Office, Budgets, Agile Methodologies, Team Building, Databases, Oracle, Business Process..., JIRA, Change Management, SQL, Leadership
Education
Le Cordon Bleu College of Culinary Arts-Miami 2014 — 2015
Associate's Degree, Culinary Arts, 4.0
Borger High School 1986 — 1990
High School Diploma, General
Kristin Brietzke, MBA's PRC, LLC Experience July 2007 - August 2009
Job Data Evaluation Coordinator at Rural Information Technology Alliance
Industry Market Research
Experience
Rural Information Technology Alliance (RITA) April 2015 - Present
eBureau May 2013 - January 2015
St. Cloud State University August 2012 - May 2013
Marketing Enterprise July 2005 - August 2012
Ace Rent A Car February 2011 - May 2012
Briet Capital Management, LLC October 2002 - January 2011
PRC, LLC July 2007 - August 2009
Mason City Community Schools August 2005 - September 2006
Material Science and Engineering Department, Iowa State University August 2003 - May 2005
Walmart June 2001 - June 2003
Skills
Management, Analysis, Marketing, Sales, Customer Service, Time Management, Microsoft Excel, Program Management, Recruiting, Project Management, SPSS, Excel, Microsoft Office, SurveyMonkey, Statistics, Minitab, Call Centers, Word, PowerPoint, Process Improvement, Training, Operations Management, Microsoft Word, Call Center, Team Building, Team Leadership, Social Networking, Leadership Development, Account Management, Viking, Python, SQL, XML, Access, Logistic Regression, Statistical Modeling, Data Modeling, Nonprofits, Leadership, Public Speaking, Social Media, Data Analysis, Market Research, Strategic Planning, Social Media Marketing, Business Analysis, Marketing Strategy, Research, Communication, Event Planning
Education
St. Cloud State University 2011 — 2013
MBA, Business Administration
Iowa State University 2003 — 2005
Bachelor of Arts, Philosophy
North Iowa Area Community College 2000 — 2003
Associate of Arts, Business
Rural Information Technology Alliance (RITA) April 2015 - Present
eBureau May 2013 - January 2015
St. Cloud State University August 2012 - May 2013
Marketing Enterprise July 2005 - August 2012
Ace Rent A Car February 2011 - May 2012
Briet Capital Management, LLC October 2002 - January 2011
PRC, LLC July 2007 - August 2009
Mason City Community Schools August 2005 - September 2006
Material Science and Engineering Department, Iowa State University August 2003 - May 2005
Walmart June 2001 - June 2003
Skills
Management, Analysis, Marketing, Sales, Customer Service, Time Management, Microsoft Excel, Program Management, Recruiting, Project Management, SPSS, Excel, Microsoft Office, SurveyMonkey, Statistics, Minitab, Call Centers, Word, PowerPoint, Process Improvement, Training, Operations Management, Microsoft Word, Call Center, Team Building, Team Leadership, Social Networking, Leadership Development, Account Management, Viking, Python, SQL, XML, Access, Logistic Regression, Statistical Modeling, Data Modeling, Nonprofits, Leadership, Public Speaking, Social Media, Data Analysis, Market Research, Strategic Planning, Social Media Marketing, Business Analysis, Marketing Strategy, Research, Communication, Event Planning
Education
St. Cloud State University 2011 — 2013
MBA, Business Administration
Iowa State University 2003 — 2005
Bachelor of Arts, Philosophy
North Iowa Area Community College 2000 — 2003
Associate of Arts, Business
Alain Fermin's PRC, LLC Experience March 2006 - October 2010
Job Admissions Coordinator & Counselor
Industry Marketing and Advertising
Experience
Millennia Atlantic University February 2013 - Present
Comcast Cable September 2011 - January 2013
PRC, LLC March 2006 - October 2010
DIRECTV September 2003 - March 2006
Skills
Microsft, Office Management, Product Marketing, Microsoft Excel, Customer Service, Microsoft Office, Customer Satisfaction, Data Entry, PowerPoint, Outlook, Time Management, Marketing, Sales, Microsoft Word, Teamwork, Social Media, Social Networking, Access, Leadership, Strategy, Account Management
Education
Florida International University - College of Business Administration 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, 3.2
Miami Dade College 2005 — 2008
associate in arts, Business
Millennia Atlantic University February 2013 - Present
Comcast Cable September 2011 - January 2013
PRC, LLC March 2006 - October 2010
DIRECTV September 2003 - March 2006
Skills
Microsft, Office Management, Product Marketing, Microsoft Excel, Customer Service, Microsoft Office, Customer Satisfaction, Data Entry, PowerPoint, Outlook, Time Management, Marketing, Sales, Microsoft Word, Teamwork, Social Media, Social Networking, Access, Leadership, Strategy, Account Management
Education
Florida International University - College of Business Administration 2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, 3.2
Miami Dade College 2005 — 2008
associate in arts, Business
Jacques-Edouard Jean-Baptiste's PRC, LLC Experience April 2006 - July 2007
Job Student at Georgia State University
Industry Military
Experience
US Navy April 2007 - Present
Alpharetta, GA Comcast and NBC Universal October 2011 - April 2012
Johns Creek, GA Kroger Inc April 2010 - April 2011
PRC, LLC April 2006 - July 2007
ACTIVITIES January 2005 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
Georgia State University 2011 — 2014
Miami Dade College 2005 — 2007
Associate of Science, Industrial Engineering
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration, Managerial Sciences
Institution Saint-Louis de Gonzague
Institution Saint-Louis de Gonzague
US Navy April 2007 - Present
Alpharetta, GA Comcast and NBC Universal October 2011 - April 2012
Johns Creek, GA Kroger Inc April 2010 - April 2011
PRC, LLC April 2006 - July 2007
ACTIVITIES January 2005 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word
Education
Georgia State University 2011 — 2014
Miami Dade College 2005 — 2007
Associate of Science, Industrial Engineering
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration, Managerial Sciences
Institution Saint-Louis de Gonzague
Institution Saint-Louis de Gonzague
Keisha Smith Keisha Smith's PRC, LLC Experience 2000 - 2002
Job Director of Board Governance at Charter Schools USA
Industry Education Management
Experience
Charter Schools USA January 2014 - Present
DeVry University August 2010 - August 2013
DeVry University 2006 - 2010
DeVry University 2005 - 2006
DeVry University 2004 - 2005
American Red Cross 2002 - 2004
PRC, LLC 2000 - 2002
Wragg & Casas Public Relations 1999 - 2000
Borders Books 1997 - 1999
Skills
Student Services, Community Relations, Organizational..., Marketing, Higher Education, Community Outreach, Staff Development, Leadership Development, Public Relations, Leadership, Training, Campus, Program Development, Volunteer Management, Student Affairs, Management, Public Speaking, Community Development, Nonprofits, Enrollment Management, Student Development, Event Management, Resume Writing, Program Management, Career Counseling, Fundraising, Interviews, Media Relations, Team Building, Adult Education, Strategy, Student Recruiting, Recruiting, Retaining Customers, Career Development, Press Releases, Negotiation, Corporate Communications, Proposal Writing, Non-profit Board..., Higher Education..., Strategic Planning, Event Planning
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
Master of Science Human Resources Management
Florida International University 1994 — 1996
Bachelor of Science, Communications
DeVry University's Keller Graduate School of Management-Florida
Master of Business Administration, Human Resources Management
Charter Schools USA January 2014 - Present
DeVry University August 2010 - August 2013
DeVry University 2006 - 2010
DeVry University 2005 - 2006
DeVry University 2004 - 2005
American Red Cross 2002 - 2004
PRC, LLC 2000 - 2002
Wragg & Casas Public Relations 1999 - 2000
Borders Books 1997 - 1999
Skills
Student Services, Community Relations, Organizational..., Marketing, Higher Education, Community Outreach, Staff Development, Leadership Development, Public Relations, Leadership, Training, Campus, Program Development, Volunteer Management, Student Affairs, Management, Public Speaking, Community Development, Nonprofits, Enrollment Management, Student Development, Event Management, Resume Writing, Program Management, Career Counseling, Fundraising, Interviews, Media Relations, Team Building, Adult Education, Strategy, Student Recruiting, Recruiting, Retaining Customers, Career Development, Press Releases, Negotiation, Corporate Communications, Proposal Writing, Non-profit Board..., Higher Education..., Strategic Planning, Event Planning
Education
Keller Graduate School of Management of DeVry University 2007 — 2008
Master of Science Human Resources Management
Florida International University 1994 — 1996
Bachelor of Science, Communications
DeVry University's Keller Graduate School of Management-Florida
Master of Business Administration, Human Resources Management
Brian Dominguez Brian Dominguez's PRC, LLC Experience October 2005 - September 2008
Job Associate Oracle Financial Systems Support at TracFone Wireless
Industry Information Technology and Services
Experience
TracFone Wireless September 2012 - Present
TracFone Wireless September 2011 - September 2012
Alienware September 2008 - October 2009
PRC, LLC October 2005 - September 2008
Skills
Java, Windows, Windows 7, Computer Hardware, Databases, Customer Service, Troubleshooting, C#, CSS, Servers, Drawing, Creative Writing, Technology..., Windows Server 2008, Microsoft Office, JavaScript, Research, SQL Server, Oracle SQL, Mobile Technology, IT Operations, Consultancy, Social Media, ASP.NET, Graphic Design, Database Administration, Operating Systems, System Administration, Programming, Problem Solving, VB.NET, PL/SQL, XP, HTML, SQL, Active Directory, HTML5, jQuery
Education
Florida International University 2008 — 2010
Bacherlors in Science, Information Technology
Miami Dade College 2005 — 2007
Associates in Arts, Information Systems
TracFone Wireless September 2012 - Present
TracFone Wireless September 2011 - September 2012
Alienware September 2008 - October 2009
PRC, LLC October 2005 - September 2008
Skills
Java, Windows, Windows 7, Computer Hardware, Databases, Customer Service, Troubleshooting, C#, CSS, Servers, Drawing, Creative Writing, Technology..., Windows Server 2008, Microsoft Office, JavaScript, Research, SQL Server, Oracle SQL, Mobile Technology, IT Operations, Consultancy, Social Media, ASP.NET, Graphic Design, Database Administration, Operating Systems, System Administration, Programming, Problem Solving, VB.NET, PL/SQL, XP, HTML, SQL, Active Directory, HTML5, jQuery
Education
Florida International University 2008 — 2010
Bacherlors in Science, Information Technology
Miami Dade College 2005 — 2007
Associates in Arts, Information Systems
Laura Rico Laura Rico's PRC, LLC Experience July 2005 - March 2006
Job Telecommunications Professional
Industry Telecommunications
Experience
AT&T March 2008 - August 2011
Access Diabetic Supply March 2006 - March 2008
PRC, LLC July 2005 - March 2006
Warehouse January 2004 - June 2005
Sawgrass Mall November 2003 - January 2004
Skills
Customer Service, Sales, Team Leadership, Telecommunications, Bilingual Communications, Team-oriented, Typewriter
Education
Florida Atlantic University 2010 — 2012
Bachelor's degree, Psychology
AT&T March 2008 - August 2011
Access Diabetic Supply March 2006 - March 2008
PRC, LLC July 2005 - March 2006
Warehouse January 2004 - June 2005
Sawgrass Mall November 2003 - January 2004
Skills
Customer Service, Sales, Team Leadership, Telecommunications, Bilingual Communications, Team-oriented, Typewriter
Education
Florida Atlantic University 2010 — 2012
Bachelor's degree, Psychology
Amanda (Tyson) Mefford Amanda (Tyson) Mefford's PRC, LLC Experience 2007 - 2010
Job at
Industry Information Services
Experience
Neil Hoosier & Associates, Inc. September 2013 - Present
Health Management Associates December 2010 - September 2013
PRC, LLC 2007 - 2010
Skills
Always Willing to Learn, Always Punctual, Communication Skills, Troubleshooting, Microsoft Office, Service Desk, System Administration, System Testing, Medical Records, Collections, Customer Service, Customer Service..., Customer Service..., Test Validation
Education
Southeastern Oklahoma State University 2003 — 2006
Bachelor of Science (BS), Elementary Education and Teaching, First through Eighth Grade
Eastern Oklahoma State College 2001 — 2003
Associate's degree, Biology, General
Rock Creek High School
Neil Hoosier & Associates, Inc. September 2013 - Present
Health Management Associates December 2010 - September 2013
PRC, LLC 2007 - 2010
Skills
Always Willing to Learn, Always Punctual, Communication Skills, Troubleshooting, Microsoft Office, Service Desk, System Administration, System Testing, Medical Records, Collections, Customer Service, Customer Service..., Customer Service..., Test Validation
Education
Southeastern Oklahoma State University 2003 — 2006
Bachelor of Science (BS), Elementary Education and Teaching, First through Eighth Grade
Eastern Oklahoma State College 2001 — 2003
Associate's degree, Biology, General
Rock Creek High School
Thomas Crum Thomas Crum's PRC, LLC Experience August 2005 - March 2008
Job Call Center Manager at Marketlink Inc.
Industry Telecommunications
Experience
Marketlink Inc. July 2015 - Present
Marketlink Inc. October 2014 - July 2015
Marketlink Inc. June 2014 - October 2014
Nationwide Insurance July 2010 - March 2014
CM corp DBA Fireside Lounge August 2009 - August 2010
Wellmark Blue Cross and Blue Shield March 2008 - July 2010
PRC, LLC August 2005 - March 2008
Skills
Sales Management, Sales, Property & Casualty..., Insurance, Liability, Management, Underwriting, Claim, Umbrella Insurance, General Insurance, Casualty, Homeowners, Licensed Property &..., Call Centers, Motivation, Data Entry, Awesomeness
Education
Kaplan University
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Marketlink Inc. July 2015 - Present
Marketlink Inc. October 2014 - July 2015
Marketlink Inc. June 2014 - October 2014
Nationwide Insurance July 2010 - March 2014
CM corp DBA Fireside Lounge August 2009 - August 2010
Wellmark Blue Cross and Blue Shield March 2008 - July 2010
PRC, LLC August 2005 - March 2008
Skills
Sales Management, Sales, Property & Casualty..., Insurance, Liability, Management, Underwriting, Claim, Umbrella Insurance, General Insurance, Casualty, Homeowners, Licensed Property &..., Call Centers, Motivation, Data Entry, Awesomeness
Education
Kaplan University
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Demetrius Kinsler Demetrius Kinsler's PRC, LLC Experience March 1994 - November 2001
Job Associate Relations Clerk for Perdue Farms, Inc.
Industry Food Production
Experience
Perdue Farms, Inc March 2010 - Present
DK Resumes January 2010 - Present
Cendant Corporation/ Advantage, Inc August 2003 - June 2013
Interactive Response Technologies, (IRT) June 2004 - September 2007
AOL March 2002 - November 2003
PRC, LLC March 1994 - November 2001
Skills
Process Improvement, Call Center, Team Building, Customer Service, Training, Project Management, Six Sigma, Troubleshooting, Team Leadership, Operations Management, Microsoft Office, Sales, Account Management, PeopleSoft, Employee Relations, Microsoft Excel, Inventory Management, Customer Satisfaction, Human Resources, Recruiting, Strategic Planning, Call Centers, Leadership, Coaching, Management, Program Management, Payroll, Performance Management, Marketing, Employee Benefits, Cross-functional Team..., New Hire Orientations, Change Management, Continuous Improvement, SAP, Employee Training, Analysis, Vendor Management, Quality Assurance, Budgets, Software Documentation, Business Process..., Logistics, Organizational..., Leadership Development, Sourcing, Temporary Placement, Onboarding, Hiring, Workforce Planning
Education
Florida Agricultural and Mechanical University 1989 — 1994
B.S., Graphic Arts Technology
Miami- Dade Community College 1987 — 1989
A.A., Graphic Arts
Perdue Farms, Inc March 2010 - Present
DK Resumes January 2010 - Present
Cendant Corporation/ Advantage, Inc August 2003 - June 2013
Interactive Response Technologies, (IRT) June 2004 - September 2007
AOL March 2002 - November 2003
PRC, LLC March 1994 - November 2001
Skills
Process Improvement, Call Center, Team Building, Customer Service, Training, Project Management, Six Sigma, Troubleshooting, Team Leadership, Operations Management, Microsoft Office, Sales, Account Management, PeopleSoft, Employee Relations, Microsoft Excel, Inventory Management, Customer Satisfaction, Human Resources, Recruiting, Strategic Planning, Call Centers, Leadership, Coaching, Management, Program Management, Payroll, Performance Management, Marketing, Employee Benefits, Cross-functional Team..., New Hire Orientations, Change Management, Continuous Improvement, SAP, Employee Training, Analysis, Vendor Management, Quality Assurance, Budgets, Software Documentation, Business Process..., Logistics, Organizational..., Leadership Development, Sourcing, Temporary Placement, Onboarding, Hiring, Workforce Planning
Education
Florida Agricultural and Mechanical University 1989 — 1994
B.S., Graphic Arts Technology
Miami- Dade Community College 1987 — 1989
A.A., Graphic Arts
Danniella K. Walters Danniella K. Walters's PRC, LLC Experience April 2006 - February 2007
Job
Industry Human Resources
Experience
El Rancho Grande May 2011 - Present
The Hair Show Salon (Formally: Salon Studios) November 2005 - Present
TMone November 2011 - March 2012
Cedar River Landing Bar & Grill January 2009 - May 2011
PRC, LLC April 2006 - February 2007
Skills
Bilingual-Spanish, Business Communications, Team Leadership, Independent Thinker, Computer Literate, Employment Law, Cpr Certified, First Aid, OSHA, HIPAA, Bloodborne Pathogens, Performance Attribution, Attendance, Attention To Detail, Information Seeking, Business Management, Healthcare, Medical Terminology, Medical Education, Clinical Pharmacology, Photoshop, Microsoft Office, Microsoft Office 2007, Microsoft Office 2003, Microsoft Powerpoint, Microsoft Office 2010, Microsoft Word, Payroll Administration, Inventory Management, Retail, Inventory Accuracy, Client Services, Insurance Claims, Persuasive Communication, Critical Thinking, Working With Children, Adult and Child Abuse..., Parent Education, Client Relationship..., Spanish translation, Latin American Studies, Administration, Advertising, Logo Design, High Achievement Skills, Unified Communications
Education
Kirkwood Community College 2008 — 2013
A.A., Liberal Arts Transfer- Human Services:L.A. Studies> Support for threatened and abused Woman.
Kirkwood Community College 2008 — 2012
A.A.S, Medical Assisting- Pending 08/2012
Kirkwood Community College: Lincoln Learning Center 2006 — 2008
Obtained H.S. Diploma 05/2008, General Studies
Thomas Jefferson High School 2001 — 2004
H.S. Diploma, General Studies
El Rancho Grande May 2011 - Present
The Hair Show Salon (Formally: Salon Studios) November 2005 - Present
TMone November 2011 - March 2012
Cedar River Landing Bar & Grill January 2009 - May 2011
PRC, LLC April 2006 - February 2007
Skills
Bilingual-Spanish, Business Communications, Team Leadership, Independent Thinker, Computer Literate, Employment Law, Cpr Certified, First Aid, OSHA, HIPAA, Bloodborne Pathogens, Performance Attribution, Attendance, Attention To Detail, Information Seeking, Business Management, Healthcare, Medical Terminology, Medical Education, Clinical Pharmacology, Photoshop, Microsoft Office, Microsoft Office 2007, Microsoft Office 2003, Microsoft Powerpoint, Microsoft Office 2010, Microsoft Word, Payroll Administration, Inventory Management, Retail, Inventory Accuracy, Client Services, Insurance Claims, Persuasive Communication, Critical Thinking, Working With Children, Adult and Child Abuse..., Parent Education, Client Relationship..., Spanish translation, Latin American Studies, Administration, Advertising, Logo Design, High Achievement Skills, Unified Communications
Education
Kirkwood Community College 2008 — 2013
A.A., Liberal Arts Transfer- Human Services:L.A. Studies> Support for threatened and abused Woman.
Kirkwood Community College 2008 — 2012
A.A.S, Medical Assisting- Pending 08/2012
Kirkwood Community College: Lincoln Learning Center 2006 — 2008
Obtained H.S. Diploma 05/2008, General Studies
Thomas Jefferson High School 2001 — 2004
H.S. Diploma, General Studies
Theonathan Wilson's PRC, LLC Experience March 2005 - January 2007
Job Leadership/Management Oriented Professional
Industry Government Administration
Experience
City of Ft Lauderdale Police Department 2007 - Present
PRC, LLC March 2005 - January 2007
FAU Hoot Records 2005 - 2006
VF Outlet June 2003 - December 2004
Skills
Marketing, Teamwork, Inventory Management
Education
Nova Southeastern University 2009 — 2010
Master of Science, Leadership
Florida Atlantic University 2003 — 2008
Bachelor of Arts, Interdisciplinary Studies: Arts and Humanities
City of Ft Lauderdale Police Department 2007 - Present
PRC, LLC March 2005 - January 2007
FAU Hoot Records 2005 - 2006
VF Outlet June 2003 - December 2004
Skills
Marketing, Teamwork, Inventory Management
Education
Nova Southeastern University 2009 — 2010
Master of Science, Leadership
Florida Atlantic University 2003 — 2008
Bachelor of Arts, Interdisciplinary Studies: Arts and Humanities
Jose Torres's PRC, LLC Experience 1996 - 1997
Job EVP Operations & Service Delivery at Axxis Solutions
Industry Management Consulting
Experience
Axxis Solutions November 2014 - Present
BANESCO USA August 2013 - September 2014
LSW Partners LLC October 2012 - August 2013
Enterprise Risk Management October 2012 - August 2013
Protiviti Inc December 2003 - September 2012
Tampa Bay Technology Forum 2005 - 2009
Ernst & Young November 1999 - November 2003
Diageo 1997 - 1999
PRC, LLC 1996 - 1997
Price Waterhouse LLP 1993 - 1996
Skills
Governance, IT Audit, Information Security, Security, Risk Management, Project Management, Program Management, Enterprise Risk..., Strategic Planning, Leadership, CISA, Sarbanes-Oxley Act, CRM, Change Management, ERP, CISSP, Financial Services, Corporate Governance, Healthcare, Insurance, Telecommunications, Project Portfolio..., Performance Management, CRISC, Manufacturing, Privacy Law, Incident Management, QSA, Due Diligence, Capacity Planning, BCM, Security & Privacy, Crisis Management, Multi-Unit Operations..., Wholesale, Retail, Latin America, Multinational, IP, Federal Government, Data Assurance &..., Protective Services, Forensic Analysis, Board Leadership, Regulatory Compliance, E-commerce, Cloud Computing, Operations Management, Social Media, Mobile Marketing
Education
Iowa State University 1982 — 1988
B.S., Computer Science
Colegio San Ignacio de Loyola 1978 — 1982
Axxis Solutions November 2014 - Present
BANESCO USA August 2013 - September 2014
LSW Partners LLC October 2012 - August 2013
Enterprise Risk Management October 2012 - August 2013
Protiviti Inc December 2003 - September 2012
Tampa Bay Technology Forum 2005 - 2009
Ernst & Young November 1999 - November 2003
Diageo 1997 - 1999
PRC, LLC 1996 - 1997
Price Waterhouse LLP 1993 - 1996
Skills
Governance, IT Audit, Information Security, Security, Risk Management, Project Management, Program Management, Enterprise Risk..., Strategic Planning, Leadership, CISA, Sarbanes-Oxley Act, CRM, Change Management, ERP, CISSP, Financial Services, Corporate Governance, Healthcare, Insurance, Telecommunications, Project Portfolio..., Performance Management, CRISC, Manufacturing, Privacy Law, Incident Management, QSA, Due Diligence, Capacity Planning, BCM, Security & Privacy, Crisis Management, Multi-Unit Operations..., Wholesale, Retail, Latin America, Multinational, IP, Federal Government, Data Assurance &..., Protective Services, Forensic Analysis, Board Leadership, Regulatory Compliance, E-commerce, Cloud Computing, Operations Management, Social Media, Mobile Marketing
Education
Iowa State University 1982 — 1988
B.S., Computer Science
Colegio San Ignacio de Loyola 1978 — 1982
Elisabeth Mott's PRC, LLC Experience August 2007 - February 2008
Job Owner at JET Logistics LLC
Industry Transportation/Trucking/Railroad
Experience
JET Logistics LLC June 2014 - Present
England Logistics June 2014 - Present
Powers Expedited March 2013 - May 2014
AB Transport, Inc August 2012 - February 2013
TMone February 2011 - August 2012
AB Transport, Inc February 2008 - October 2010
Sunteck Transport Group February 2008 - October 2010
PRC, LLC August 2007 - February 2008
Domino's Pizza May 2005 - August 2007
Skills
Transportation, Logistics, Heavy Haul, New Business Development, Customer Service, Logistics Management, Negotiation, Strategic Planning, Sales Management, Team Building, Contract Negotiation, 3PL, Sales Operations, Inventory Management, Flatbed, Operations Management, Truckload, Sales, Business Planning, Project Management, Freight Forwarding, Strategy, Business Strategy, Trucking, Team Leadership, Warehousing, Supply Chain, Container, Purchasing, Recruiting, Supply Chain Management, Business Development, Transportation..., Process Improvement, Shipping, LTL, Forecasting, Air Freight, Management, International Logistics, Account Management, Freight, Ocean, Customer Satisfaction, Pricing, Project Planning, Budgets, Fleet Management, FTL, Ocean Freight
Education
Kirkwood Community College
Business Management
Southeastern Community College
Business Management
JET Logistics LLC June 2014 - Present
England Logistics June 2014 - Present
Powers Expedited March 2013 - May 2014
AB Transport, Inc August 2012 - February 2013
TMone February 2011 - August 2012
AB Transport, Inc February 2008 - October 2010
Sunteck Transport Group February 2008 - October 2010
PRC, LLC August 2007 - February 2008
Domino's Pizza May 2005 - August 2007
Skills
Transportation, Logistics, Heavy Haul, New Business Development, Customer Service, Logistics Management, Negotiation, Strategic Planning, Sales Management, Team Building, Contract Negotiation, 3PL, Sales Operations, Inventory Management, Flatbed, Operations Management, Truckload, Sales, Business Planning, Project Management, Freight Forwarding, Strategy, Business Strategy, Trucking, Team Leadership, Warehousing, Supply Chain, Container, Purchasing, Recruiting, Supply Chain Management, Business Development, Transportation..., Process Improvement, Shipping, LTL, Forecasting, Air Freight, Management, International Logistics, Account Management, Freight, Ocean, Customer Satisfaction, Pricing, Project Planning, Budgets, Fleet Management, FTL, Ocean Freight
Education
Kirkwood Community College
Business Management
Southeastern Community College
Business Management
Brando Taswell's PRC, LLC Experience December 2009 - May 2010
Job Field Collector at Florida Power & Light
Industry Utilities
Experience
Florida Power & Light July 2010 - Present
PRC, LLC December 2009 - May 2010
Tri-State Employment Agency June 2009 - December 2009
Skills
Microsoft Office, Problem Solving, Customer Service, Data Analysis, Bookkeeping, Entertainment, Financial Accounting, Leadership, Market Planning, Negotiation, Social Networking, Restructuring, Strategic Planning, Trading
Education
Florida International University 2010 — 2012
Bachelor of Arts (B.A.), Finance, General
Miami Dade College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Florida Power & Light July 2010 - Present
PRC, LLC December 2009 - May 2010
Tri-State Employment Agency June 2009 - December 2009
Skills
Microsoft Office, Problem Solving, Customer Service, Data Analysis, Bookkeeping, Entertainment, Financial Accounting, Leadership, Market Planning, Negotiation, Social Networking, Restructuring, Strategic Planning, Trading
Education
Florida International University 2010 — 2012
Bachelor of Arts (B.A.), Finance, General
Miami Dade College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Becky Snipes's PRC, LLC Experience January 1998 - November 2000
Job Contact Center Manager at eBay
Industry Internet
Christopher Cadet Christopher Cadet's PRC, LLC Experience June 2006 - December 2006
Job Bellman at Fontainebleau Miami Beach
Industry Photography
Experience
Fontainebleau Miami Beach October 2008 - Present
Florida International University December 2006 - March 2013
PRC, LLC June 2006 - December 2006
The TJX Companies, Inc. January 2006 - May 2006
Education
Florida International University
Fontainebleau Miami Beach October 2008 - Present
Florida International University December 2006 - March 2013
PRC, LLC June 2006 - December 2006
The TJX Companies, Inc. January 2006 - May 2006
Education
Florida International University
Eugenio Alvarez Eugenio Alvarez's PRC, LLC Experience 1993 - 1994
Job Director of Software Development at MotionPoint Corporation
Industry Computer Software
Experience
MotionPoint Corporation January 2009 - Present
MotionPoint January 2008 - December 2009
MotionPoint February 2005 - January 2008
Convergys May 2004 - January 2005
Revelex February 2004 - May 2004
Data Access Technologies April 1998 - October 2002
Carnival Cruise Lines May 1995 - September 1997
PRC, LLC 1993 - 1994
Skills
XML, Web Services, Software Development, Java, JavaScript, Java Enterprise Edition, AJAX, UML, Web Applications, E-commerce, Tomcat, Enterprise Software, Databases, SQL, Agile Methodologies, MySQL, Testing, Web Development, HTML, C, Business Analysis, Software Project..., Spring, SDLC, Scrum, ITIL, Kanban, Management, Requirements Analysis
Education
Florida International University 1989 — 1992
Bachelor, Computer Science
MotionPoint Corporation January 2009 - Present
MotionPoint January 2008 - December 2009
MotionPoint February 2005 - January 2008
Convergys May 2004 - January 2005
Revelex February 2004 - May 2004
Data Access Technologies April 1998 - October 2002
Carnival Cruise Lines May 1995 - September 1997
PRC, LLC 1993 - 1994
Skills
XML, Web Services, Software Development, Java, JavaScript, Java Enterprise Edition, AJAX, UML, Web Applications, E-commerce, Tomcat, Enterprise Software, Databases, SQL, Agile Methodologies, MySQL, Testing, Web Development, HTML, C, Business Analysis, Software Project..., Spring, SDLC, Scrum, ITIL, Kanban, Management, Requirements Analysis
Education
Florida International University 1989 — 1992
Bachelor, Computer Science
Desiree Akel's PRC, LLC Experience 2004 - 2005
Job Talent Acquisition at Waste Management
Industry Environmental Services
Experience
Waste Management January 2012 - Present
Oasis Outsourcing / Lydian Private Bank 2008 - 2012
VirtualBank a division of Lydian Private Bank 2005 - 2011
PRC, LLC 2004 - 2005
Opinion Access Corp. 1997 - 2004
Skills
Talent Acquisition, Technical Recruiting, Financial Services and..., International Recruiting, Applicant Tracking..., Executive Search, Call Center, Creative Sourcing, Contract Recruitment, Background Checks, Internet Recruiting, Employment Law, Employee Referral..., Recruiting, Banking, Sourcing, Employee Benefits, Human Resources, Talent Management, Employee Relations, Employee Engagement, HRIS, HR Policies, HR Consulting, Payroll, College Recruiting, Training, Temporary Staffing, Temporary Placement, Management, Onboarding, Leadership, Performance Management, Financial Services, Strategy, Interviews, Hiring, Call Centers, Workforce Planning, New Hire Orientations, Cold Calling, Screening, Employee Training, Benefits Negotiation, Employer Branding, Deferred Compensation, Personnel Management, Staffing Services, Benefits Administration, Permanent Placement
Education
Florida International University 1992 — 1994
Master of Science (M.S.), Mass Communication/Media Studies
Florida International University 1988 — 1991
Bachelor's Degree, International Relations and Affairs
Universidad de Costa Rica
International and Intercultural Communication
Waste Management January 2012 - Present
Oasis Outsourcing / Lydian Private Bank 2008 - 2012
VirtualBank a division of Lydian Private Bank 2005 - 2011
PRC, LLC 2004 - 2005
Opinion Access Corp. 1997 - 2004
Skills
Talent Acquisition, Technical Recruiting, Financial Services and..., International Recruiting, Applicant Tracking..., Executive Search, Call Center, Creative Sourcing, Contract Recruitment, Background Checks, Internet Recruiting, Employment Law, Employee Referral..., Recruiting, Banking, Sourcing, Employee Benefits, Human Resources, Talent Management, Employee Relations, Employee Engagement, HRIS, HR Policies, HR Consulting, Payroll, College Recruiting, Training, Temporary Staffing, Temporary Placement, Management, Onboarding, Leadership, Performance Management, Financial Services, Strategy, Interviews, Hiring, Call Centers, Workforce Planning, New Hire Orientations, Cold Calling, Screening, Employee Training, Benefits Negotiation, Employer Branding, Deferred Compensation, Personnel Management, Staffing Services, Benefits Administration, Permanent Placement
Education
Florida International University 1992 — 1994
Master of Science (M.S.), Mass Communication/Media Studies
Florida International University 1988 — 1991
Bachelor's Degree, International Relations and Affairs
Universidad de Costa Rica
International and Intercultural Communication
Mitchell Licata's PRC, LLC Experience November 2006 - April 2008
Job Sr Project Manager at Price Communications
Industry Information Technology and Services
Experience
Price Communications September 2014 - Present
Tyco June 2014 - August 2014
Withers Bergman September 2013 - April 2014
Price Communications August 2009 - August 2013
CampusDocs April 2008 - June 2009
PRC, LLC November 2006 - April 2008
National Home Buyers Assistance Franchise June 2003 - November 2006
Computer Horizons Corp April 1998 - January 2002
KEANE, Inc February 1997 - April 1998
Commercial Data Processing September 1996 - January 1997
Skills
Project Management, Software Documentation, Change Management, Vendor Management, Management, Telecommunications, Program Management, Leadership, Enterprise Software, SaaS, Call Centers, Marketing
Education
Florida Atlantic University
Executive Certificate In Project Management, PMBOK
Ramapo College of New Jersey
BA Degree, Political Science
Rockland Community College
AAS Degree, Business Administration/Management
Price Communications September 2014 - Present
Tyco June 2014 - August 2014
Withers Bergman September 2013 - April 2014
Price Communications August 2009 - August 2013
CampusDocs April 2008 - June 2009
PRC, LLC November 2006 - April 2008
National Home Buyers Assistance Franchise June 2003 - November 2006
Computer Horizons Corp April 1998 - January 2002
KEANE, Inc February 1997 - April 1998
Commercial Data Processing September 1996 - January 1997
Skills
Project Management, Software Documentation, Change Management, Vendor Management, Management, Telecommunications, Program Management, Leadership, Enterprise Software, SaaS, Call Centers, Marketing
Education
Florida Atlantic University
Executive Certificate In Project Management, PMBOK
Ramapo College of New Jersey
BA Degree, Political Science
Rockland Community College
AAS Degree, Business Administration/Management
Emmanuel Odame-Adams's PRC, LLC Experience August 1998 - May 2000
Job Network Engineer
Industry Computer Networking
Experience
Links Integration, Inc. November 2011 - Present
Ecocomp Enterprizes/Cybernation August 2005 - September 2011
eProviders December 2001 - May 2005
Ecocomp Enterprizes/Cybernation June 2000 - November 2001
PRC, LLC August 1998 - May 2000
Sonic Control and Engineering Systems July 1994 - June 1998
Skills
Strategic Planning, Project Management, Business Strategy, Business Analysis, Network Design, Network Administration, Satellite TV
Education
Kennesaw State University 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kwame Nkrumah' University of Science and Technology, Kumasi 1991 — 1994
Bachelor’s Degree, Computer Science
Links Integration, Inc. November 2011 - Present
Ecocomp Enterprizes/Cybernation August 2005 - September 2011
eProviders December 2001 - May 2005
Ecocomp Enterprizes/Cybernation June 2000 - November 2001
PRC, LLC August 1998 - May 2000
Sonic Control and Engineering Systems July 1994 - June 1998
Skills
Strategic Planning, Project Management, Business Strategy, Business Analysis, Network Design, Network Administration, Satellite TV
Education
Kennesaw State University 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kwame Nkrumah' University of Science and Technology, Kumasi 1991 — 1994
Bachelor’s Degree, Computer Science
Deborah Ann Schweizer's PRC, LLC Experience September 2001 - June 2005
Job Vice President of Business Development
Industry Outsourcing/Offshoring
Experience
Teleperformance January 2014 - Present
Sutherland Global Services September 2010 - January 2014
24/7 Customer June 2007 - September 2010
Sitel June 2005 - June 2007
PRC, LLC September 2001 - June 2005
Skills
Outsourcing, Call Centers, Sales, Solution Selling, BPO, Vendor Management, Business Development, SaaS, CRM, Global Business..., Lead Generation, Customer Experience, Account Management, Service Delivery, Professional Services, Strategic Partnerships, Customer Retention, Enterprise Software, Strategy, Salesforce.com, Managed Services, Cross-functional Team..., Customer Satisfaction, Sales Process, P&L Management, Cloud Computing, Start-ups, Contact Centers, Workforce Management, Inbound Marketing, Sales Operations, Analytics, Offshoring, Call Center Development, Telemarketing, Customer Acquisition, Executive Management, Business Process..., Go-to-market Strategy, Outsourcing Management, Pre-sales, Competitive Analysis, Direct Sales, Business Alliances, Telecommunications, Demand Generation, Channel Partners, Selling, New Business Development, Operations Management
Education
Kent State University - Graduate School of Management
Master of Business Administration (MBA), Marketing, Economics, International Business/Finance
King's College
Bachelor of Science (B.S.), Business Administration, Marketing, and Accounting
Miami University
Teleperformance January 2014 - Present
Sutherland Global Services September 2010 - January 2014
24/7 Customer June 2007 - September 2010
Sitel June 2005 - June 2007
PRC, LLC September 2001 - June 2005
Skills
Outsourcing, Call Centers, Sales, Solution Selling, BPO, Vendor Management, Business Development, SaaS, CRM, Global Business..., Lead Generation, Customer Experience, Account Management, Service Delivery, Professional Services, Strategic Partnerships, Customer Retention, Enterprise Software, Strategy, Salesforce.com, Managed Services, Cross-functional Team..., Customer Satisfaction, Sales Process, P&L Management, Cloud Computing, Start-ups, Contact Centers, Workforce Management, Inbound Marketing, Sales Operations, Analytics, Offshoring, Call Center Development, Telemarketing, Customer Acquisition, Executive Management, Business Process..., Go-to-market Strategy, Outsourcing Management, Pre-sales, Competitive Analysis, Direct Sales, Business Alliances, Telecommunications, Demand Generation, Channel Partners, Selling, New Business Development, Operations Management
Education
Kent State University - Graduate School of Management
Master of Business Administration (MBA), Marketing, Economics, International Business/Finance
King's College
Bachelor of Science (B.S.), Business Administration, Marketing, and Accounting
Miami University
Brett Norton's PRC, LLC Experience June 2009 - May 2010
Job Lead Generation at Harland Clarke
Industry Information Technology and Services
Experience
Harland Clarke June 2010 - Present
Colorado Springs, CO June 2010 - Present
PRC, LLC June 2009 - May 2010
FrontRange Solutions August 2008 - February 2009
FrontRange Solutions August 2008 - February 2009
ATY December 2007 - March 2008
Marlin Business Services Corp June 2006 - March 2007
Hewlett-Packard December 1999 - February 2006
Hewlett Packard 1999 - 2006
Skills
Solution Selling, Cloud Computing, SaaS, Enterprise Software, Channel, Channel Partners, Salesforce.com, Professional Services, Virtualization, Account Management, Sales Process, Direct Sales
Education
Grand Canyon University 2011 — 2014
Master's degree, Elementary Education and Teaching
Saint Leo University
BA, Business Management
Grand Canyon University
Saint Leo University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Harland Clarke June 2010 - Present
Colorado Springs, CO June 2010 - Present
PRC, LLC June 2009 - May 2010
FrontRange Solutions August 2008 - February 2009
FrontRange Solutions August 2008 - February 2009
ATY December 2007 - March 2008
Marlin Business Services Corp June 2006 - March 2007
Hewlett-Packard December 1999 - February 2006
Hewlett Packard 1999 - 2006
Skills
Solution Selling, Cloud Computing, SaaS, Enterprise Software, Channel, Channel Partners, Salesforce.com, Professional Services, Virtualization, Account Management, Sales Process, Direct Sales
Education
Grand Canyon University 2011 — 2014
Master's degree, Elementary Education and Teaching
Saint Leo University
BA, Business Management
Grand Canyon University
Saint Leo University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Evelyn Dorcean's PRC, LLC Experience March 2001 - February 2003
Job Administrative Assistant at SBBC
Industry Computer Hardware
Experience
SBBC January 2012 - Present
Toys for the Poor 2011 - 2012
School Board of Broward County March 2003 - June 2011
Carnival Cruise Lines June 2007 - January 2011
PRC, LLC March 2001 - February 2003
Skills
Microsoft Office, Customer Service, Event Planning
Education
Erasmus Hall High School 1972 — 1975
Diploma, Academic
IS 320 Jackie Robinson 1970 — 1972
Diploma, Academic
Keiser College
Associates, Computer Engineering Technology
SBBC January 2012 - Present
Toys for the Poor 2011 - 2012
School Board of Broward County March 2003 - June 2011
Carnival Cruise Lines June 2007 - January 2011
PRC, LLC March 2001 - February 2003
Skills
Microsoft Office, Customer Service, Event Planning
Education
Erasmus Hall High School 1972 — 1975
Diploma, Academic
IS 320 Jackie Robinson 1970 — 1972
Diploma, Academic
Keiser College
Associates, Computer Engineering Technology
Erica Lamy, MSHRM's PRC, LLC Experience August 2008 - October 2009
Job Benefits Analyst at VITAS Healthcare
Industry Telecommunications
Experience
VITAS Healthcare January 2015 - Present
Miami Jewish Health Systems October 2011 - January 2015
Kaplan University April 2010 - December 2010
PRC LLC August 2008 - October 2009
PRC, LLC June 2007 - August 2008
PRC, LLC January 2003 - July 2007
Skills
Human Resources, Interviews, Employee Benefits, Payroll, New Hire Orientations, Employee Training, Policy, Screening, Management, Time Management, Staff Development, Onboarding, Benefits Administration, Employee Relations, HRIS, FMLA, Performance Management
Education
Florida International University - College of Business Administration 2011 — 2011
MSHRM, Human Resources Management
Florida International University - College of Business 2007 — 2009
BA, HR MGMT/ MGMT
Miami Dade College 2003 — 2006
Associates Degree, Business
VITAS Healthcare January 2015 - Present
Miami Jewish Health Systems October 2011 - January 2015
Kaplan University April 2010 - December 2010
PRC LLC August 2008 - October 2009
PRC, LLC June 2007 - August 2008
PRC, LLC January 2003 - July 2007
Skills
Human Resources, Interviews, Employee Benefits, Payroll, New Hire Orientations, Employee Training, Policy, Screening, Management, Time Management, Staff Development, Onboarding, Benefits Administration, Employee Relations, HRIS, FMLA, Performance Management
Education
Florida International University - College of Business Administration 2011 — 2011
MSHRM, Human Resources Management
Florida International University - College of Business 2007 — 2009
BA, HR MGMT/ MGMT
Miami Dade College 2003 — 2006
Associates Degree, Business
RIC LEACH's PRC, LLC Experience December 1999 - December 2002
Job Training Manager at the Ann Storck Center, Inc.
Industry Education Management
Experience
Ann Storck Center April 2012 - Present
ARC Broward Learning Institute July 2004 - March 2012
ARC Broward Learning Institute December 2002 - June 2004
PRC, LLC December 1999 - December 2002
PRC, LLC September 1998 - December 1999
Skills
Microsoft Office, PowerPoint, Word, Excel, Access, Excellent written &..., Team Oriented, Computer Literate, Customer Service, Training & Development, Staff Training, Training Delivery, Microsoft Word, Coaching, Employee Training, Event Management, Leadership, Leadership Development, Microsoft Excel, Nonprofits, Performance Management, Process Improvement, Public Speaking, Quality Assurance, Staff Development, Team Building, Team Leadership, Team-oriented, Time Management, Training
Education
Howard University 1992 — 1996
B.A., English
Ann Storck Center April 2012 - Present
ARC Broward Learning Institute July 2004 - March 2012
ARC Broward Learning Institute December 2002 - June 2004
PRC, LLC December 1999 - December 2002
PRC, LLC September 1998 - December 1999
Skills
Microsoft Office, PowerPoint, Word, Excel, Access, Excellent written &..., Team Oriented, Computer Literate, Customer Service, Training & Development, Staff Training, Training Delivery, Microsoft Word, Coaching, Employee Training, Event Management, Leadership, Leadership Development, Microsoft Excel, Nonprofits, Performance Management, Process Improvement, Public Speaking, Quality Assurance, Staff Development, Team Building, Team Leadership, Team-oriented, Time Management, Training
Education
Howard University 1992 — 1996
B.A., English
Deborah Remezani's PRC, LLC Experience February 2010 - April 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Crescent Processing Company August 2012 - June 2013
PRC, LLC February 2010 - April 2011
Tahiti Village Resorts May 2006 - May 2008
Vacation Village Resorts February 2003 - February 2008
Hilton Grand Vacations July 2001 - January 2003
Sonoco August 1999 - September 2000
GE National Tech Team August 1998 - August 1999
scott studios August 1997 - August 1998
S&S Heating and Airconditioning May 1996 - January 1997
Jeffery Shore, Attorney at Law January 1996 - September 1996
Skills
Project Management, Business Analysis, SQL, Windows, HTML, Integration, Java, Requirements Analysis, Software Development, Microsoft SQL Server
Education
Upreach, Inc. 1999 — 1999
Associate's Degree, A+ Certification, Graduated First in Class, was recruited by GE into a management position
El Centro College 1985 — 1998
Associate's Degree, Legal Assistant/Paralegal, 3.7 GPA (gave birth day of finals, average includes full load failed classes)
Crescent Processing Company August 2012 - June 2013
PRC, LLC February 2010 - April 2011
Tahiti Village Resorts May 2006 - May 2008
Vacation Village Resorts February 2003 - February 2008
Hilton Grand Vacations July 2001 - January 2003
Sonoco August 1999 - September 2000
GE National Tech Team August 1998 - August 1999
scott studios August 1997 - August 1998
S&S Heating and Airconditioning May 1996 - January 1997
Jeffery Shore, Attorney at Law January 1996 - September 1996
Skills
Project Management, Business Analysis, SQL, Windows, HTML, Integration, Java, Requirements Analysis, Software Development, Microsoft SQL Server
Education
Upreach, Inc. 1999 — 1999
Associate's Degree, A+ Certification, Graduated First in Class, was recruited by GE into a management position
El Centro College 1985 — 1998
Associate's Degree, Legal Assistant/Paralegal, 3.7 GPA (gave birth day of finals, average includes full load failed classes)
Latrice Scott, MBA's PRC, LLC Experience January 2000 - January 2003
Job Personnel Manager at Walmart
Industry Retail
Experience
Walmart February 2014 - Present
Wal-Mart August 2004 - Present
Wal-Mart Supercenter January 2004 - Present
PRC, LLC January 2000 - January 2003
Blockbuster Video Store January 1999 - January 2000
Skills
Hiring, Teamwork, Employee Training, Performance Management, Visual Merchandising, Management, Microsoft Office, Telephone Skills, Microsoft Excel, Outlook, Team Leadership, Team Building, Microsoft Word, Interviews, PowerPoint, Onboarding, Customer Experience, Payroll, Call Centers, New Hire Orientations, Administrative..., Call Center, Invoicing, Shipping
Education
Keller School of Management 2010 — 2011
Master, Technical Management; Human Resources
DeVry University 2006 — 2009
Bachelor, Technical Management
Miami Lakes Technical Education Center, Miami-Dade 1999 — 2000
Certificate, Accounting Operations
Walmart February 2014 - Present
Wal-Mart August 2004 - Present
Wal-Mart Supercenter January 2004 - Present
PRC, LLC January 2000 - January 2003
Blockbuster Video Store January 1999 - January 2000
Skills
Hiring, Teamwork, Employee Training, Performance Management, Visual Merchandising, Management, Microsoft Office, Telephone Skills, Microsoft Excel, Outlook, Team Leadership, Team Building, Microsoft Word, Interviews, PowerPoint, Onboarding, Customer Experience, Payroll, Call Centers, New Hire Orientations, Administrative..., Call Center, Invoicing, Shipping
Education
Keller School of Management 2010 — 2011
Master, Technical Management; Human Resources
DeVry University 2006 — 2009
Bachelor, Technical Management
Miami Lakes Technical Education Center, Miami-Dade 1999 — 2000
Certificate, Accounting Operations
Sade Crawford, MBA's PRC, LLC Experience May 2005 - August 2005
Job Global Finance Analyst at JPMorgan Chase
Industry Financial Services
Experience
J.P. Morgan March 2011 - Present
J.P. Morgan June 2009 - February 2011
Florida A&M University September 2007 - April 2008
Worlds Fuel Services May 2006 - August 2006
PRC, LLC May 2005 - August 2005
Skills
Process Improvement, Microsoft Excel, Budgets, Finance, Financial Analysis, Analysis, Leadership, Data Analysis, Business Analysis, Microsoft Office, SAP, Microsoft Word, Team Building, Visio, PowerPoint, Market Research, SharePoint, Cross-functional Team..., Account Reconciliation, Accounts Payable, Financial Reporting, Forecasting, Access
Education
Florida Agricultural and Mechanical University 2006 — 2008
MBA, Business Adminstration
Florida Agricultural and Mechanical University 2003 — 2006
BS, Business Adminstration
J.P. Morgan March 2011 - Present
J.P. Morgan June 2009 - February 2011
Florida A&M University September 2007 - April 2008
Worlds Fuel Services May 2006 - August 2006
PRC, LLC May 2005 - August 2005
Skills
Process Improvement, Microsoft Excel, Budgets, Finance, Financial Analysis, Analysis, Leadership, Data Analysis, Business Analysis, Microsoft Office, SAP, Microsoft Word, Team Building, Visio, PowerPoint, Market Research, SharePoint, Cross-functional Team..., Account Reconciliation, Accounts Payable, Financial Reporting, Forecasting, Access
Education
Florida Agricultural and Mechanical University 2006 — 2008
MBA, Business Adminstration
Florida Agricultural and Mechanical University 2003 — 2006
BS, Business Adminstration
Dawn Eastham's PRC, LLC Experience January 2009 - March 2009
Job Student at University of South Florida
Industry Primary/Secondary Education
Experience
University of South Florida January 2010 - Present
PRC, LLC January 2009 - March 2009
The Answer Group (TAG) January 2004 - May 2006
Norwegian Cruise Line December 1996 - March 2002
Skills
Microsoft Office, TCP/IP, Windows Server, Java, Network Administration, Security, C++, Customer Service, Technical Support, Internet Troubleshooting, Network Installation, Hardware Development, CompTIA Network+..., CompTIA A+ Certification, Computer Repair, Database Administration, Store Management
Education
University of South Florida 2010 — 2013
Florida International University 1995 — 1997
Psychology
University of South Florida January 2010 - Present
PRC, LLC January 2009 - March 2009
The Answer Group (TAG) January 2004 - May 2006
Norwegian Cruise Line December 1996 - March 2002
Skills
Microsoft Office, TCP/IP, Windows Server, Java, Network Administration, Security, C++, Customer Service, Technical Support, Internet Troubleshooting, Network Installation, Hardware Development, CompTIA Network+..., CompTIA A+ Certification, Computer Repair, Database Administration, Store Management
Education
University of South Florida 2010 — 2013
Florida International University 1995 — 1997
Psychology
Kathryn A. Desire's PRC, LLC Experience July 2005 - October 2006
Job Attorney
Industry Legal Services
Experience
BeharBehar September 2012 - Present
University of Miami School of Law August 2011 - September 2012
ARONSON LAW FIRM October 2010 - November 2010
SELTZER LAW July 2010 - October 2010
UNIVERSITY OF MIAMI SCHOOL OF LAW HEALTH & ELDER LAW CLINIC August 2009 - May 2010
Florida Immigrant Advocacy Center June 2009 - August 2009
JoNel Newman February 2007 - May 2007
PRC, LLC July 2005 - October 2006
Skills
Criminal Law, Litigation, Courts, Legal Documents, Legal Issues, Legal Research, Legal Writing, Motions, Research, Depositions, Administrative Law, Hearings
Education
University of Miami School of Law 2008 — 2011
Juris Doctor
Florida International University 2003 — 2007
B.A; B.A, Criminal Justice; English
BeharBehar September 2012 - Present
University of Miami School of Law August 2011 - September 2012
ARONSON LAW FIRM October 2010 - November 2010
SELTZER LAW July 2010 - October 2010
UNIVERSITY OF MIAMI SCHOOL OF LAW HEALTH & ELDER LAW CLINIC August 2009 - May 2010
Florida Immigrant Advocacy Center June 2009 - August 2009
JoNel Newman February 2007 - May 2007
PRC, LLC July 2005 - October 2006
Skills
Criminal Law, Litigation, Courts, Legal Documents, Legal Issues, Legal Research, Legal Writing, Motions, Research, Depositions, Administrative Law, Hearings
Education
University of Miami School of Law 2008 — 2011
Juris Doctor
Florida International University 2003 — 2007
B.A; B.A, Criminal Justice; English
Tom Pasker's PRC, LLC Experience April 2006 - April 2008
Job .
Industry Accounting
Experience
CarePro Health Services April 2014 - Present
Pool Tech Midwest Inc. September 2013 - April 2014
Axis Backup June 2012 - September 2013
Casey's General Stores/Casey's Advertising November 2010 - June 2012
PRC, LLC April 2006 - April 2008
TJ O'Shays, Inc February 2003 - March 2006
Cedar Memorial February 2001 - January 2003
Mattel December 1998 - January 2001
ManpowerGroup 1997 - 1998
RuffaloCODY 1992 - 1997
Skills
Accounts Receivable, Payroll, Entrepreneurship, Customer Service, Office Management, Accounts Payable, QuickBooks, Data Analysis, Budgets, Forecasting, Management, Human Resources, Operations Management, Event Planning, Process Improvement, Leadership, Team Building
Education
Upper Iowa University 1992 — 1995
BS, Accounting/Financial Management
Kaplan University 1987 — 1989
Diploma, Administrative Accounting
Kirkwood Community College 1986 — 1987
Liberal Arts
West Delaware High School 1983 — 1986
Diploma, General
CarePro Health Services April 2014 - Present
Pool Tech Midwest Inc. September 2013 - April 2014
Axis Backup June 2012 - September 2013
Casey's General Stores/Casey's Advertising November 2010 - June 2012
PRC, LLC April 2006 - April 2008
TJ O'Shays, Inc February 2003 - March 2006
Cedar Memorial February 2001 - January 2003
Mattel December 1998 - January 2001
ManpowerGroup 1997 - 1998
RuffaloCODY 1992 - 1997
Skills
Accounts Receivable, Payroll, Entrepreneurship, Customer Service, Office Management, Accounts Payable, QuickBooks, Data Analysis, Budgets, Forecasting, Management, Human Resources, Operations Management, Event Planning, Process Improvement, Leadership, Team Building
Education
Upper Iowa University 1992 — 1995
BS, Accounting/Financial Management
Kaplan University 1987 — 1989
Diploma, Administrative Accounting
Kirkwood Community College 1986 — 1987
Liberal Arts
West Delaware High School 1983 — 1986
Diploma, General
Robin Yannucci's PRC, LLC Experience February 2000 - August 2003
Job Account Manager
Industry Information Technology and Services
Experience
Ultimate Software March 2015 - Present
TMS Health, a Xerox Company September 2010 - February 2015
Cort Furniture May 2010 - September 2010
Publicis Selling Solution November 2009 - May 2010
inVentiv Health November 2006 - April 2009
Pfizer January 2003 - August 2006
PRC, LLC February 2000 - August 2003
Skills
Pharmaceutical Sales, Training, Sales Management, Healthcare, Marketing Strategy, Diabetes, Gastroenterology, Sales, Cardiology, Team Building, Project Management, Selling, Sales Operations, New Business Development, Cold Calling, Sales Effectiveness, Neurology, Account Management, Marketing, Business Development, Quality Assurance, COPD, Call Centers, Salesforce.com, Leadership, Hospital Sales, Product Launch, Coaching, Pharmaceutical Industry, Pulmonology, Selling Skills, Hypertension, Infectious Diseases, Team Leadership, Management
Education
Florida International University - College of Business 2000 — 2003
BA, Busines
Ultimate Software March 2015 - Present
TMS Health, a Xerox Company September 2010 - February 2015
Cort Furniture May 2010 - September 2010
Publicis Selling Solution November 2009 - May 2010
inVentiv Health November 2006 - April 2009
Pfizer January 2003 - August 2006
PRC, LLC February 2000 - August 2003
Skills
Pharmaceutical Sales, Training, Sales Management, Healthcare, Marketing Strategy, Diabetes, Gastroenterology, Sales, Cardiology, Team Building, Project Management, Selling, Sales Operations, New Business Development, Cold Calling, Sales Effectiveness, Neurology, Account Management, Marketing, Business Development, Quality Assurance, COPD, Call Centers, Salesforce.com, Leadership, Hospital Sales, Product Launch, Coaching, Pharmaceutical Industry, Pulmonology, Selling Skills, Hypertension, Infectious Diseases, Team Leadership, Management
Education
Florida International University - College of Business 2000 — 2003
BA, Busines
Sarah Pezan's PRC, LLC Experience September 1997 - April 2009
Job Customer Service/Account Management
Industry Logistics and Supply Chain
Experience
CHEP October 2012 - Present
Kaplan University November 2009 - May 2012
PRC, LLC September 1997 - April 2009
Skills
Business Development, University Admissions, Customer Service, Needs Analysis, Multi Tasking, Teamwork, Organization &..., Department of Education..., Communication, Training Delivery, New Client Acquisitions, Sales, Marketing, Marketing Strategy
Education
Kaplan University-Davenport Campus 2010 — 2013
Florida Southern College 1995 — 1997
Bachelor of Arts (B.A.), Sociology
CHEP October 2012 - Present
Kaplan University November 2009 - May 2012
PRC, LLC September 1997 - April 2009
Skills
Business Development, University Admissions, Customer Service, Needs Analysis, Multi Tasking, Teamwork, Organization &..., Department of Education..., Communication, Training Delivery, New Client Acquisitions, Sales, Marketing, Marketing Strategy
Education
Kaplan University-Davenport Campus 2010 — 2013
Florida Southern College 1995 — 1997
Bachelor of Arts (B.A.), Sociology
David Minkus's PRC, LLC Experience 1996 - 1999
Job Executive Vice President at Teleperformance USA
Industry Outsourcing/Offshoring
Experience
Teleperformance USA 2000 - Present
JPMorgan Chase & Co. 1999 - 2000
PRC, LLC 1996 - 1999
Bank of America 1995 - 1996
Comerica Bank 1983 - 1995
Deloitte 1980 - 1983
Skills
Risk Management, Performance Improvement
Education
University of Pennsylvania - The Wharton School 1978 — 1980
Master of Business Administration (MBA), Accounting and Finance
Kalamazoo College 1974 — 1978
Bachelor of Arts (B.A.), Economics & English
Teleperformance USA 2000 - Present
JPMorgan Chase & Co. 1999 - 2000
PRC, LLC 1996 - 1999
Bank of America 1995 - 1996
Comerica Bank 1983 - 1995
Deloitte 1980 - 1983
Skills
Risk Management, Performance Improvement
Education
University of Pennsylvania - The Wharton School 1978 — 1980
Master of Business Administration (MBA), Accounting and Finance
Kalamazoo College 1974 — 1978
Bachelor of Arts (B.A.), Economics & English
abraham kemp's PRC, LLC Experience October 2009 - April 2010
Job Chief Fiberglass Artist at Costumed Heroes
Industry Photography
Experience
stellar restaurant solutions June 2013 - Present
Costumed Heroes August 2002 - November 2014
Current USA, Inc. August 2011 - January 2012
Falcon Liquor Outlet July 2011 - August 2011
PRC, LLC October 2009 - April 2010
Firstsource Solutions Limited August 2009 - October 2009
Comcast June 2008 - July 2008
Circuit City June 2007 - June 2008
Education
Intellitec Medical Institute 2010 — 2011
Associates of Occupational Science, Massage Therapy, 2.74
stellar restaurant solutions June 2013 - Present
Costumed Heroes August 2002 - November 2014
Current USA, Inc. August 2011 - January 2012
Falcon Liquor Outlet July 2011 - August 2011
PRC, LLC October 2009 - April 2010
Firstsource Solutions Limited August 2009 - October 2009
Comcast June 2008 - July 2008
Circuit City June 2007 - June 2008
Education
Intellitec Medical Institute 2010 — 2011
Associates of Occupational Science, Massage Therapy, 2.74
Lori Hoetzlein's PRC, LLC Experience June 1999 - January 2009
Job Tax Director at MasTec
Industry Construction
Experience
Mas Tec February 2009 - Present
PRC, LLC June 1999 - January 2009
PricewaterhouseCoopers November 1996 - June 1999
Barnett Banks, Inc. November 1988 - November 1996
Skills
Accounting
Education
Florida Atlantic University 1984 — 1986
BBA, Accounting, Finance
Mas Tec February 2009 - Present
PRC, LLC June 1999 - January 2009
PricewaterhouseCoopers November 1996 - June 1999
Barnett Banks, Inc. November 1988 - November 1996
Skills
Accounting
Education
Florida Atlantic University 1984 — 1986
BBA, Accounting, Finance
Jacqueline. Batista's PRC, LLC Experience July 1999 - July 2009
Job Tripp Lite Technical Sales Expert at TigerDirect.com
Industry Consumer Electronics
Experience
TigerDirect.com August 2009 - Present
PRC, LLC July 1999 - July 2009
Skills
Solution Selling, Account Management, Sales Management, Training, New Business Development, Cold Calling, Sales, Direct Sales, Product Marketing, B2B, Key Account Management, Pricing, Sales Process, Salesforce.com, Selling, Team Building, Customer Service, Enterprise Software, Sales Operations, CRM, Management, Consumer Electronics, Customer Satisfaction, Sales Presentations, Channel Partners, Product Management, Strategic Partnerships, Lead Generation, Customer Retention, Competitive Analysis, E-commerce, Multi-channel Marketing, Retail, P&L Management, Business Development, Partner Management, Market Planning, Cloud Computing, Forecasting, Marketing Strategy, Resellers, Cross-functional Team..., Channel Sales, International Sales, Product Development
Education
Florida International University 2007 — 2012
BS, Special Education and Teaching
Miami Dade College 2004 — 2007
Associate of Arts (A.A.), Special Education and Teaching, Graduated
South Miami Senior High
TigerDirect.com August 2009 - Present
PRC, LLC July 1999 - July 2009
Skills
Solution Selling, Account Management, Sales Management, Training, New Business Development, Cold Calling, Sales, Direct Sales, Product Marketing, B2B, Key Account Management, Pricing, Sales Process, Salesforce.com, Selling, Team Building, Customer Service, Enterprise Software, Sales Operations, CRM, Management, Consumer Electronics, Customer Satisfaction, Sales Presentations, Channel Partners, Product Management, Strategic Partnerships, Lead Generation, Customer Retention, Competitive Analysis, E-commerce, Multi-channel Marketing, Retail, P&L Management, Business Development, Partner Management, Market Planning, Cloud Computing, Forecasting, Marketing Strategy, Resellers, Cross-functional Team..., Channel Sales, International Sales, Product Development
Education
Florida International University 2007 — 2012
BS, Special Education and Teaching
Miami Dade College 2004 — 2007
Associate of Arts (A.A.), Special Education and Teaching, Graduated
South Miami Senior High
Joy Chase's PRC, LLC Experience August 1999 - May 2003
Job Headline
Industry Hospital & Health Care
Experience
US Federal Government November 2008 - Present
n/a January 2008 - Present
Welch Healthcare & Retirement Group November 2007 - November 2008
PRC, LLC August 1999 - May 2003
Skills
Customer Service, Non-profits, Entertainment, Community Outreach, Social Media, Microsoft Office, Video Production, Microsoft Excel, Event Planning, Digital Media, Fundraising, Entertainment Industry, Research, Public Speaking, Video, Film, Creative Writing, Blogging, Publicity, Art, Music, Mac, Final Cut Studio, Photoshop, Training, Healthcare, Social Media Marketing, Outlook, Social Networking
Education
Laboure College 2005 — 2007
Associates of Science of Nursing, Registered Nursing/Registered Nurse
Florida Metropolitan University 2002 — 2004
Associates of Science in Commercial Arts, Graphic Arts and Design
US Federal Government November 2008 - Present
n/a January 2008 - Present
Welch Healthcare & Retirement Group November 2007 - November 2008
PRC, LLC August 1999 - May 2003
Skills
Customer Service, Non-profits, Entertainment, Community Outreach, Social Media, Microsoft Office, Video Production, Microsoft Excel, Event Planning, Digital Media, Fundraising, Entertainment Industry, Research, Public Speaking, Video, Film, Creative Writing, Blogging, Publicity, Art, Music, Mac, Final Cut Studio, Photoshop, Training, Healthcare, Social Media Marketing, Outlook, Social Networking
Education
Laboure College 2005 — 2007
Associates of Science of Nursing, Registered Nursing/Registered Nurse
Florida Metropolitan University 2002 — 2004
Associates of Science in Commercial Arts, Graphic Arts and Design
Emad Quadri's PRC, LLC Experience January 2005 - December 2006
Job Database Administrator at MEDNAX
Industry Computer Software
Experience
MEDNAX August 2013 - Present
MEDNAX August 2012 - August 2013
Synergistix August 2007 - August 2012
PRC, LLC January 2005 - December 2006
Skills
SDLC, Microsoft SQL Server, SQL, Visual Studio, C#, .NET, Software Quality..., Business Intelligence, Testing, Agile Methodologies, Web Applications, TFS, Databases, Scrum, Software Project..., SSRS, Requirements Analysis, T-SQL, ETL, SSIS, IIS, Crystal Reports, Agile Project Management, Windows, Agile Testing, Database Design, Software Documentation, CRM, Windows Server, Web Services, Visio, Test Planning, Test Cases, Quality Assurance, SharePoint, Software Development, XML, QTP, VB.NET, ASP.NET, User Acceptance Testing, Business Analysis, Information Technology, Networking, Disaster Recovery, Servers, Process Improvement, Integration
Education
Florida International University 2006 — 2010
Bachelors, Management Information Systems
western high school 2000 — 2003
High school diploma
MEDNAX August 2013 - Present
MEDNAX August 2012 - August 2013
Synergistix August 2007 - August 2012
PRC, LLC January 2005 - December 2006
Skills
SDLC, Microsoft SQL Server, SQL, Visual Studio, C#, .NET, Software Quality..., Business Intelligence, Testing, Agile Methodologies, Web Applications, TFS, Databases, Scrum, Software Project..., SSRS, Requirements Analysis, T-SQL, ETL, SSIS, IIS, Crystal Reports, Agile Project Management, Windows, Agile Testing, Database Design, Software Documentation, CRM, Windows Server, Web Services, Visio, Test Planning, Test Cases, Quality Assurance, SharePoint, Software Development, XML, QTP, VB.NET, ASP.NET, User Acceptance Testing, Business Analysis, Information Technology, Networking, Disaster Recovery, Servers, Process Improvement, Integration
Education
Florida International University 2006 — 2010
Bachelors, Management Information Systems
western high school 2000 — 2003
High school diploma
Joselyn Dayoub's PRC, LLC Experience March 2001 - April 2006
Job Medicare Operations Manager at Aetna Health Plans
Industry Insurance
Experience
Aetna Health Plans July 2008 - Present
CVS/Caremark April 2006 - July 2008
PRC, LLC March 2001 - April 2006
Skills
Insurance, Leadership, Team Building, Health Insurance, Process Improvement, Customer Service, Underwriting, Claim, Employee Benefits, Healthcare, Microsoft Excel, Training, Microsoft Office, Program Management, Management, Strategic Planning
Education
Duquesne University 1993 — 1997
Bachelor of Business Administration (BBA), International Business / Finance, A
Duquesne University
International Business and Finance
Aetna Health Plans July 2008 - Present
CVS/Caremark April 2006 - July 2008
PRC, LLC March 2001 - April 2006
Skills
Insurance, Leadership, Team Building, Health Insurance, Process Improvement, Customer Service, Underwriting, Claim, Employee Benefits, Healthcare, Microsoft Excel, Training, Microsoft Office, Program Management, Management, Strategic Planning
Education
Duquesne University 1993 — 1997
Bachelor of Business Administration (BBA), International Business / Finance, A
Duquesne University
International Business and Finance
Becky Caligiuri's PRC, LLC Experience June 2005 - January 2012
Job Operations Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica January 2012 - Present
PRC, LLC June 2005 - January 2012
Skills
Call Centers, BPO, Workforce Management, Customer Experience
Education
Duquesne University
Master of Science (M.S.), Organizational Leadership
Alorica January 2012 - Present
PRC, LLC June 2005 - January 2012
Skills
Call Centers, BPO, Workforce Management, Customer Experience
Education
Duquesne University
Master of Science (M.S.), Organizational Leadership
Le'Var Franklin's PRC, LLC Experience April 1999 - August 2004
Job Sr. Advocate, Springfield Urban League
Industry Nonprofit Organization Management
Experience
Springfield Urban League September 2013 - Present
Primed for Life, Inc. January 2012 - September 2013
Wells Fargo September 2006 - December 2009
Ameriquest Mortgage Company January 2005 - August 2006
PRC, LLC April 1999 - August 2004
Skills
Research, Public Speaking, Microsoft Office, Sales, Program Development, Program Implementation, Personal Financial..., Mortgage Lending, Non-profit Leadership, Events Coordination, Employee Training, Teaching, Life Coaching, Internet, New Hire Training, Supervising, Program Coordination, Leadership Development, Community Outreach
Education
University of Illinois at Springfield 2010 — 2011
Master of Arts (M.A.), Teaching Leadership
Iowa State University
Bachelor of Science (B.S.), Child, Adult, and Family Services
Springfield Urban League September 2013 - Present
Primed for Life, Inc. January 2012 - September 2013
Wells Fargo September 2006 - December 2009
Ameriquest Mortgage Company January 2005 - August 2006
PRC, LLC April 1999 - August 2004
Skills
Research, Public Speaking, Microsoft Office, Sales, Program Development, Program Implementation, Personal Financial..., Mortgage Lending, Non-profit Leadership, Events Coordination, Employee Training, Teaching, Life Coaching, Internet, New Hire Training, Supervising, Program Coordination, Leadership Development, Community Outreach
Education
University of Illinois at Springfield 2010 — 2011
Master of Arts (M.A.), Teaching Leadership
Iowa State University
Bachelor of Science (B.S.), Child, Adult, and Family Services
Darryl Rampartap's PRC, LLC Experience January 1996 - January 1997
Job HighPerforming and Success Driven Call Center Operations Professional
Industry Health, Wellness and Fitness
Experience
Zumba Fitness, LLC March 2011 - June 2012
HIP Administrators January 2003 - March 2010
First Data Merchant Services January 1999 - January 2002
Media One Cable January 1997 - January 1999
PRC, LLC January 1996 - January 1997
AT&T January 1991 - January 1995
Skills
Business Innovation and..., Customer Relationship..., Forecasting and..., Certified Six Sigma..., Global Outsource..., Staff Development, Process and Performance..., Quality Improvement, Change Management, Blue Pumpkin Scheduling...
Education
Florida Atlantic University 1996 — 1997
Earned credits towards a Bachelor of Arts, International Business
Broward College
Associate of Arts Associate, Business
Zumba Fitness, LLC March 2011 - June 2012
HIP Administrators January 2003 - March 2010
First Data Merchant Services January 1999 - January 2002
Media One Cable January 1997 - January 1999
PRC, LLC January 1996 - January 1997
AT&T January 1991 - January 1995
Skills
Business Innovation and..., Customer Relationship..., Forecasting and..., Certified Six Sigma..., Global Outsource..., Staff Development, Process and Performance..., Quality Improvement, Change Management, Blue Pumpkin Scheduling...
Education
Florida Atlantic University 1996 — 1997
Earned credits towards a Bachelor of Arts, International Business
Broward College
Associate of Arts Associate, Business
Molly Hatch's PRC, LLC Experience 2007 - April 2008
Job Looking for employment
Industry Consumer Services
Experience
UPS July 2014 - July 2015
XEROX October 2013 - April 2014
DeVry University May 2008 - July 2013
PRC, LLC 2007 - April 2008
Pikes Peak Community College 2006 - 2007
DeVry University 2004 - April 2005
Skills
Windows 7, Excel, Microsoft Office, Microsoft Excel, Customer Service, Outlook, System Administration, Microsoft Word, Access, Leadership, Software Documentation, Troubleshooting, PowerPoint, Computer Hardware, Higher Education, Salesforce.com, Technical Writing, Enrollment Management, Student Recruiting, Critical Thinking, Training, Leadership Development, Supervisory Skills, Process Scheduler, MS Project, Testing, Management, Budgets, Data Entry, Student Financial Aid, Team Leadership, Staff Development, Team Building, Customer Satisfaction, Administration, Process Improvement, Program Management, Time Management, Analysis, Data Analysis, Project Planning, Visio, Admissions
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master or Information Systems Management, Project Management
DeVry University 2004 — 2011
Bachelor of Science in Technical Management, Managment, Magna Cum Laude
UPS July 2014 - July 2015
XEROX October 2013 - April 2014
DeVry University May 2008 - July 2013
PRC, LLC 2007 - April 2008
Pikes Peak Community College 2006 - 2007
DeVry University 2004 - April 2005
Skills
Windows 7, Excel, Microsoft Office, Microsoft Excel, Customer Service, Outlook, System Administration, Microsoft Word, Access, Leadership, Software Documentation, Troubleshooting, PowerPoint, Computer Hardware, Higher Education, Salesforce.com, Technical Writing, Enrollment Management, Student Recruiting, Critical Thinking, Training, Leadership Development, Supervisory Skills, Process Scheduler, MS Project, Testing, Management, Budgets, Data Entry, Student Financial Aid, Team Leadership, Staff Development, Team Building, Customer Satisfaction, Administration, Process Improvement, Program Management, Time Management, Analysis, Data Analysis, Project Planning, Visio, Admissions
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master or Information Systems Management, Project Management
DeVry University 2004 — 2011
Bachelor of Science in Technical Management, Managment, Magna Cum Laude
Perry Echelberger's PRC, LLC Experience September 2006 - July 2009
Job Owner, Out and About Production
Industry Entertainment
Experience
Out and About Production July 2009 - Present
Celery Soup May 2010 - December 2010
PRC, LLC September 2006 - July 2009
Leavitt Management Group August 1997 - September 2006
Skills
Entertainment Management, Business Consultation, Broadcast Management, Stage Management, Stage Craft, Multimedia Project..., Project Management, Media Relations, Leadership, Management, Social Networking, Advertising, Business, Stage, Social Media Marketing, Broadcast, Entertainment, Film, Photography, Multimedia, Theatre, Event Planning, Music, Social Media
Education
Florida State University 1966 — 1970
BA, Mass Communications
Out and About Production July 2009 - Present
Celery Soup May 2010 - December 2010
PRC, LLC September 2006 - July 2009
Leavitt Management Group August 1997 - September 2006
Skills
Entertainment Management, Business Consultation, Broadcast Management, Stage Management, Stage Craft, Multimedia Project..., Project Management, Media Relations, Leadership, Management, Social Networking, Advertising, Business, Stage, Social Media Marketing, Broadcast, Entertainment, Film, Photography, Multimedia, Theatre, Event Planning, Music, Social Media
Education
Florida State University 1966 — 1970
BA, Mass Communications
Tania Desravines's PRC, LLC Experience 2004 - 2008
Job Customer Care Professional at American Express
Industry Telecommunications
Experience
American Express February 2011 - Present
Kaplan University July 2008 - December 2010
Interactive Responses Technologies 2006 - 2008
PRC LLC 2004 - 2008
Skills
Higher Education, Admissions, Program Development, Financial Aid, Student Services, Career Counseling, Staff Development, Data Entry, Call Center, Sales, CampusVue, Teamwork, Conflict Resolution, College Recruiting, Data Analysis, CRM, Management, Coaching, Call Centers
Education
Kaplan University 2008 — 2012
Bachelor, Communication Emphasis in Organizational Communication
Florida Memorial College 2004 — 2006
Associate, Business Administration concentration in Marketing
American Express February 2011 - Present
Kaplan University July 2008 - December 2010
Interactive Responses Technologies 2006 - 2008
PRC LLC 2004 - 2008
Skills
Higher Education, Admissions, Program Development, Financial Aid, Student Services, Career Counseling, Staff Development, Data Entry, Call Center, Sales, CampusVue, Teamwork, Conflict Resolution, College Recruiting, Data Analysis, CRM, Management, Coaching, Call Centers
Education
Kaplan University 2008 — 2012
Bachelor, Communication Emphasis in Organizational Communication
Florida Memorial College 2004 — 2006
Associate, Business Administration concentration in Marketing
Lance Zeifman's PRC, LLC Experience July 2006 - April 2008
Job Contractor Cash Services Representative
Industry Banking
Experience
Bank of America - Merrill Lynch May 2014 - Present
Casino Miami Jai Alai December 2011 - June 2013
Marksman Security Corporation July 2009 - December 2011
PRC, LLC July 2006 - April 2008
The Daily Creative Food Company December 2005 - July 2006
Miami Beach Police Department April 2004 - January 2005
Skills
Customer Service, Supervisory Skills, Bookkeeping, Training, Payroll, Cash Handling, Cash Management, Zero Balancing, Account Management, Gaming Industry, Dispute Resolution, Financial Accounting, Bank Secrecy Act, Auditing, Microsoft Excel, Microsoft Office, Employee Training, Customer Satisfaction, Team Building, Security, Invoicing, Call Centers, Budgets, Counterfeit Detection
Education
Florida International University 2014 — 2016
Bachelor's Degree
Miami Dade College 2009 — 2011
Associate of Arts
Miami Lakes Technical Educational Center 2002 — 2004
Superintendent's High School Diploma of Distinction
Bank of America - Merrill Lynch May 2014 - Present
Casino Miami Jai Alai December 2011 - June 2013
Marksman Security Corporation July 2009 - December 2011
PRC, LLC July 2006 - April 2008
The Daily Creative Food Company December 2005 - July 2006
Miami Beach Police Department April 2004 - January 2005
Skills
Customer Service, Supervisory Skills, Bookkeeping, Training, Payroll, Cash Handling, Cash Management, Zero Balancing, Account Management, Gaming Industry, Dispute Resolution, Financial Accounting, Bank Secrecy Act, Auditing, Microsoft Excel, Microsoft Office, Employee Training, Customer Satisfaction, Team Building, Security, Invoicing, Call Centers, Budgets, Counterfeit Detection
Education
Florida International University 2014 — 2016
Bachelor's Degree
Miami Dade College 2009 — 2011
Associate of Arts
Miami Lakes Technical Educational Center 2002 — 2004
Superintendent's High School Diploma of Distinction
eushawna clark's PRC, LLC Experience June 2007 - July 2008
Job Polysomnography Tech at Sleep Medicine Center
Industry Hospital & Health Care
Experience
Sleep Medicine Center January 2011 - Present
Putnam Heart Center March 2010 - 2010
PRC, LLC June 2007 - July 2008
Skills
Customer Service, Microsoft Office, Healthcare, Microsoft Excel, Process Improvement, Microsoft Word, Hospitals, Troubleshooting, Healthcare Information..., Management, Outlook, Team Building, Leadership
Education
Everest University-North Orlando 2009 — 2010
Palatka High 1999 — 2002
Sleep Medicine Center January 2011 - Present
Putnam Heart Center March 2010 - 2010
PRC, LLC June 2007 - July 2008
Skills
Customer Service, Microsoft Office, Healthcare, Microsoft Excel, Process Improvement, Microsoft Word, Hospitals, Troubleshooting, Healthcare Information..., Management, Outlook, Team Building, Leadership
Education
Everest University-North Orlando 2009 — 2010
Palatka High 1999 — 2002
Abigail Fitzpatrick's PRC, LLC Experience October 2006 - January 2009
Job Internet Consultant
Industry Internet
Experience
Go Daddy June 2013 - Present
GEICO January 2009 - June 2013
PRC, LLC October 2006 - January 2009
KinderCare August 2006 - October 2006
Rockwell Collins February 2006 - June 2006
Schenker Logistics November 2005 - February 2006
Skills
Insurance, General Insurance, Property & Casualty...
Education
Kaplan University-Cedar Rapids Campus 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Kaplan University-Cedar Rapids Campus 2007 — 2008
Associate's degree, Business Administration and Management, General
Go Daddy June 2013 - Present
GEICO January 2009 - June 2013
PRC, LLC October 2006 - January 2009
KinderCare August 2006 - October 2006
Rockwell Collins February 2006 - June 2006
Schenker Logistics November 2005 - February 2006
Skills
Insurance, General Insurance, Property & Casualty...
Education
Kaplan University-Cedar Rapids Campus 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Kaplan University-Cedar Rapids Campus 2007 — 2008
Associate's degree, Business Administration and Management, General
Manouchka Maximilien-Storr's PRC, LLC Experience September 2002 - November 2007
Job Mother and Wife at n/a currently unemployed
Industry Consumer Services
Experience
n/a - currently unemployed July 2000 - Present
TJ Maxx February 2008 - July 2008
PRC, LLC September 2002 - November 2007
Skills
Hospitals, Critical Care, Healthcare, ICU, PALS, Medical/Surgical, Inpatient
Education
Kaplan University 1999 — 2001
Medical, Medical/Clinical Assistant
Miami Central Senior High 1993 — 1997
High School Diploma
n/a - currently unemployed July 2000 - Present
TJ Maxx February 2008 - July 2008
PRC, LLC September 2002 - November 2007
Skills
Hospitals, Critical Care, Healthcare, ICU, PALS, Medical/Surgical, Inpatient
Education
Kaplan University 1999 — 2001
Medical, Medical/Clinical Assistant
Miami Central Senior High 1993 — 1997
High School Diploma
Juanita Birchwood's PRC, LLC Experience February 2006 - May 2007
Job Sales and Customer Service Expert
Industry Business Supplies and Equipment
Experience
Ricoh/Adecco March 2013 - December 2013
Staples/Quill May 2007 - May 2012
PRC, LLC February 2006 - May 2007
ND Industries April 1996 - January 2006
Skills
Cold Calling Experience, B to B Sales, Account Management, Commitment to Customer..., Call Center, outside cold calling, Customer Retention, Sales Process, Salesforce.com, Sales Presentations, Customer Satisfaction, Direct Sales, Sales
Education
Illinois Central College
Ricoh/Adecco March 2013 - December 2013
Staples/Quill May 2007 - May 2012
PRC, LLC February 2006 - May 2007
ND Industries April 1996 - January 2006
Skills
Cold Calling Experience, B to B Sales, Account Management, Commitment to Customer..., Call Center, outside cold calling, Customer Retention, Sales Process, Salesforce.com, Sales Presentations, Customer Satisfaction, Direct Sales, Sales
Education
Illinois Central College
Oteasa D. Townsend-Hardy's PRC, LLC Experience June 1998 - February 2005
Job Director of Quality Improvement and Risk Management at MCNA Dental: Managed Care of North America
Industry Hospital & Health Care
Experience
MCNA Dental: Managed Care of North America November 2010 - Present
HealthSpring January 2009 - November 2010
Leon Medical Centers Health Plans by HealthSpring July 2007 - January 2009
Leon Medical Centers Health Plans May 2006 - July 2007
NationsHealth September 2005 - May 2006
UnitedHealthcare February 2005 - September 2005
PRC, LLC June 1998 - February 2005
Skills
Accreditation, NCQA, HEDIS, Patient Safety, Compliance, Policy, Medicare, Healthcare Management, HIPAA, Medicaid, Quality Management, Process Improvement, Quality Assurance, Software Documentation, Quality Improvement, Healthcare, Provider Relations, EMR, Healthcare Information..., Disease Management, Utilization Management, Managed Care, Clinical Research, HMO, Medicaid Managed Care, EHR, Physician Relations, Healthcare Industry, Medical Compliance, Credentialing, Health Policy, Physicians, Healthcare Consulting
Education
Miami Dade College 2009 — 2012
ASN, Registered Nursing
Florida International University 2001 — 2004
BHSA, Health Service Adminstration
Marion High School
MCNA Dental: Managed Care of North America November 2010 - Present
HealthSpring January 2009 - November 2010
Leon Medical Centers Health Plans by HealthSpring July 2007 - January 2009
Leon Medical Centers Health Plans May 2006 - July 2007
NationsHealth September 2005 - May 2006
UnitedHealthcare February 2005 - September 2005
PRC, LLC June 1998 - February 2005
Skills
Accreditation, NCQA, HEDIS, Patient Safety, Compliance, Policy, Medicare, Healthcare Management, HIPAA, Medicaid, Quality Management, Process Improvement, Quality Assurance, Software Documentation, Quality Improvement, Healthcare, Provider Relations, EMR, Healthcare Information..., Disease Management, Utilization Management, Managed Care, Clinical Research, HMO, Medicaid Managed Care, EHR, Physician Relations, Healthcare Industry, Medical Compliance, Credentialing, Health Policy, Physicians, Healthcare Consulting
Education
Miami Dade College 2009 — 2012
ASN, Registered Nursing
Florida International University 2001 — 2004
BHSA, Health Service Adminstration
Marion High School
T Roniel Harvey's PRC, LLC Experience January 2004 - May 2009
Job
Industry Outsourcing/Offshoring
Experience
Outsourcing Call Center March 2011 - Present
Frontier Communications June 2009 - January 2011
PRC, LLC January 2004 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Edward Waters College 1994 — 1996
American Military University 1990 — 1992
Outsourcing Call Center March 2011 - Present
Frontier Communications June 2009 - January 2011
PRC, LLC January 2004 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Edward Waters College 1994 — 1996
American Military University 1990 — 1992
Emma Marie/Gaby Sister's PRC, LLC Experience September 2006 - December 2006
Job permitting assistant manager at all year cooling and heating inc
Industry Electrical/Electronic Manufacturing
Experience
all year cooling and heating inc November 2010 - Present
PRC, LLC September 2006 - December 2006
Education
Everest University-Pompano Beach 2005 — 2007
associate degree, criminal investigations
blanche ely high school 1999 — 2003
high school diploma
all year cooling and heating inc November 2010 - Present
PRC, LLC September 2006 - December 2006
Education
Everest University-Pompano Beach 2005 — 2007
associate degree, criminal investigations
blanche ely high school 1999 — 2003
high school diploma
Geraldine Monestime's PRC, LLC Experience May 2000 - May 2001
Job Employment Security Rep II
Industry Security and Investigations
Experience
Department of Economic Opportunity January 2014 - Present
Juvenile Services Department February 2003 - May 2012
The Department of Human Services Advocacy Unit January 2008 - April 2008
Globe Aviation March 2002 - December 2002
PRC, LLC May 2000 - May 2001
Skills
Investigation, Criminal Justice, Enforcement, Crime Prevention, Background Checks, Bilingual, Microsoft Excel, Microsoft Word, Customer Service, Legal Research, Law Enforcement, Research, Event Planning, Microsoft Office, Public Speaking, Nonprofits
Education
Florida International University 2006 — 2008
Bachelor of Science (BS), Criminal Justice
Department of Economic Opportunity January 2014 - Present
Juvenile Services Department February 2003 - May 2012
The Department of Human Services Advocacy Unit January 2008 - April 2008
Globe Aviation March 2002 - December 2002
PRC, LLC May 2000 - May 2001
Skills
Investigation, Criminal Justice, Enforcement, Crime Prevention, Background Checks, Bilingual, Microsoft Excel, Microsoft Word, Customer Service, Legal Research, Law Enforcement, Research, Event Planning, Microsoft Office, Public Speaking, Nonprofits
Education
Florida International University 2006 — 2008
Bachelor of Science (BS), Criminal Justice
Joey Riffe's PRC, LLC Experience August 2007 - June 2008
Job Freight Associate at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores August 2010 - Present
PRC, LLC August 2007 - June 2008
Dick's Sporting Goods November 2006 - August 2007
Skills
Sales, Customer Service, Computers, Management
Education
Marshall University 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Logan High School 1984 — 1986
General Diploma, General Studies
Kohl's Department Stores August 2010 - Present
PRC, LLC August 2007 - June 2008
Dick's Sporting Goods November 2006 - August 2007
Skills
Sales, Customer Service, Computers, Management
Education
Marshall University 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Logan High School 1984 — 1986
General Diploma, General Studies
David Coveney's PRC, LLC Experience August 2005 - May 2008
Job .Green Team Technologies
Industry Telecommunications
Experience
Fuse5, Inc July 2012 - Present
PRC, LLC August 2005 - May 2008
LSI Real Estate Services January 2004 - July 2005
GLS Enterprises July 2001 - December 2003
Access Direct 1997 - 1999
Skills
Team Building, CRM, Customer Satisfaction, Customer Experience, Leadership, Sales Management, Call Center, Customer Service, Access, Recruiting, Program Management, Microsoft Office, Performance Management, Training, Operations Management, Process Improvement, Account Management, BPO, Business Process..., Six Sigma, Employee Relations, Talent Acquisition, Team Leadership, Financial Services, Strategic Planning, Project Management, Team Management, Outsourcing, Management, Call Centers, Workforce Management, Vendor Management, Customer Retention
Education
University of Northern Iowa 2010 — 2012
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Hawkeye Community College
Associate's Degree, Business Administration
US Army
Fuse5, Inc July 2012 - Present
PRC, LLC August 2005 - May 2008
LSI Real Estate Services January 2004 - July 2005
GLS Enterprises July 2001 - December 2003
Access Direct 1997 - 1999
Skills
Team Building, CRM, Customer Satisfaction, Customer Experience, Leadership, Sales Management, Call Center, Customer Service, Access, Recruiting, Program Management, Microsoft Office, Performance Management, Training, Operations Management, Process Improvement, Account Management, BPO, Business Process..., Six Sigma, Employee Relations, Talent Acquisition, Team Leadership, Financial Services, Strategic Planning, Project Management, Team Management, Outsourcing, Management, Call Centers, Workforce Management, Vendor Management, Customer Retention
Education
University of Northern Iowa 2010 — 2012
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Hawkeye Community College
Associate's Degree, Business Administration
US Army
Michelle Coney's PRC, LLC Experience August 2005 - November 2006
Job Student at Fortis College
Industry Internet
Experience
AmeriLife Group LLC October 2011 - Present
Amerilife October 2011 - May 2012
Servicing Solutions Group June 2009 - October 2011
Servicing Solutions Group June 2009 - October 2011
Truckers Assurance January 2007 - June 2009
Truckers January 2007 - June 2009
PRC, LLC August 2005 - November 2006
Education
Fortis College 2011 — 2012
Fortis College 2011 — 2012
Internet Marketing Major
Fortis College
Associate DegreeHigh School Diploma, Marketing
AmeriLife Group LLC October 2011 - Present
Amerilife October 2011 - May 2012
Servicing Solutions Group June 2009 - October 2011
Servicing Solutions Group June 2009 - October 2011
Truckers Assurance January 2007 - June 2009
Truckers January 2007 - June 2009
PRC, LLC August 2005 - November 2006
Education
Fortis College 2011 — 2012
Fortis College 2011 — 2012
Internet Marketing Major
Fortis College
Associate DegreeHigh School Diploma, Marketing
Jai Mcdougald's PRC, LLC Experience May 2008 - August 2008
Job Restaurants Professional, Manager, Health
Industry Medical Practice
Experience
US Federal Government January 2010 - Present
McDonald's Corporation May 2009 - February 2011
McDonald's Corporation 2009 - 2011
County of Onslow May 2009 - November 2009
Service Source Employment February 2009 - April 2009
PRC, LLC May 2008 - August 2008
Wal Mart SuperCenter June 2007 - March 2008
Skills
Call Centers
Education
ITT Technical Institute-Indianapolis 2009 — 2013
Associate Degree, Accounting and Business Management
US Federal Government January 2010 - Present
McDonald's Corporation May 2009 - February 2011
McDonald's Corporation 2009 - 2011
County of Onslow May 2009 - November 2009
Service Source Employment February 2009 - April 2009
PRC, LLC May 2008 - August 2008
Wal Mart SuperCenter June 2007 - March 2008
Skills
Call Centers
Education
ITT Technical Institute-Indianapolis 2009 — 2013
Associate Degree, Accounting and Business Management
Larry Pirela's PRC, LLC Experience September 2006 - November 2008
Job Injury paralegal at Carlin Injury Law Firm
Industry Legal Services
Experience
Carlin Injury Law Firm January 2010 - Present
Enterprise Rent-A-Car November 2008 - January 2010
PRC, LLC September 2006 - November 2008
Skills
Bilingual, Microsoft Office, Teamwork, Dependable Team Player, English
Education
Florida International University 2006 — 2013
Miami Dade College 2004 — 2006
Associate of Arts (A.A.), English Language and Literature/Letters
Carlin Injury Law Firm January 2010 - Present
Enterprise Rent-A-Car November 2008 - January 2010
PRC, LLC September 2006 - November 2008
Skills
Bilingual, Microsoft Office, Teamwork, Dependable Team Player, English
Education
Florida International University 2006 — 2013
Miami Dade College 2004 — 2006
Associate of Arts (A.A.), English Language and Literature/Letters
Carlos Dukes's PRC, LLC Experience October 2007 - November 2010
Job Owner of gamingtventertainment.com
Industry Online Media
Experience
Self-employed November 2012 - Present
Capital Advance/Rent 1st December 2011 - August 2012
PRC, LLC October 2007 - November 2010
Skills
Theatrical Production, Musical Theatre, Retail Sales, Retail Marketing, Cooking, Baking, Close Attention to..., Interactive Gaming, Sports Coaching, Football, Flag Football
Education
Full Sail University 2010 — 2015
Associate's degree, Music Production
West Hills College Lemoore
Self-employed November 2012 - Present
Capital Advance/Rent 1st December 2011 - August 2012
PRC, LLC October 2007 - November 2010
Skills
Theatrical Production, Musical Theatre, Retail Sales, Retail Marketing, Cooking, Baking, Close Attention to..., Interactive Gaming, Sports Coaching, Football, Flag Football
Education
Full Sail University 2010 — 2015
Associate's degree, Music Production
West Hills College Lemoore
Marionne Joseph's PRC, LLC Experience June 2005 - May 2008
Job Human Resources Generalist at Interactive Response Technologies, (IRT)
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies, (IRT) June 2008 - Present
PRC, LLC June 2005 - May 2008
Skills
Employee Relations, Employment Law, Interpersonal Skill, Leadership, Strategic Orientation, HRIS, Human Resources, Onboarding, Benefits Administration, Talent Acquisition, Recruiting, Employee Training, HR Policies, New Hire Orientations, Leadership Development, Coaching, Applicant Tracking..., Workforce Planning, PeopleSoft
Education
Florida Atlantic University 2010 — 2013
Bachelor of Business Administration (BBA), Business Management and Minor in Marketing
Interactive Response Technologies, (IRT) June 2008 - Present
PRC, LLC June 2005 - May 2008
Skills
Employee Relations, Employment Law, Interpersonal Skill, Leadership, Strategic Orientation, HRIS, Human Resources, Onboarding, Benefits Administration, Talent Acquisition, Recruiting, Employee Training, HR Policies, New Hire Orientations, Leadership Development, Coaching, Applicant Tracking..., Workforce Planning, PeopleSoft
Education
Florida Atlantic University 2010 — 2013
Bachelor of Business Administration (BBA), Business Management and Minor in Marketing
ROnald alvarez's PRC, LLC Experience April 1998 - December 2007
Job Network Engineer at Kaplan University
Industry Education Management
Experience
Kaplan University May 2010 - Present
Norwegian Cruise Line January 2007 - May 2010
PRC, LLC April 1998 - December 2007
The Pharmed Group January 1994 - April 1998
Skills
System Administration, Network Administration, Windows Server, DNS, Networking, VMware, Servers, Active Directory, Vendor Management, Troubleshooting, VPN, IT Management, Windows 7
Education
Kaplan University 2011 — 2013
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, A
Kaplan University May 2010 - Present
Norwegian Cruise Line January 2007 - May 2010
PRC, LLC April 1998 - December 2007
The Pharmed Group January 1994 - April 1998
Skills
System Administration, Network Administration, Windows Server, DNS, Networking, VMware, Servers, Active Directory, Vendor Management, Troubleshooting, VPN, IT Management, Windows 7
Education
Kaplan University 2011 — 2013
Bachelor's Degree, Computer and Information Systems Security/Information Assurance, A
Alfred B Hernandez's PRC, LLC Experience April 2002 - November 2008
Job Sales and Service at HomeServe USA
Industry Insurance
Experience
Taurus International Manufacturing May 2013 - Present
HomeServe USA December 2008 - May 2013
PRC, LLC April 2002 - November 2008
Education
Miami Dade College 1996 — 1997
Certification, Import/Export Documentation
American Senior High School 1988 — 1990
High School Diploma
Taurus International Manufacturing May 2013 - Present
HomeServe USA December 2008 - May 2013
PRC, LLC April 2002 - November 2008
Education
Miami Dade College 1996 — 1997
Certification, Import/Export Documentation
American Senior High School 1988 — 1990
High School Diploma
Alexis Adderley's PRC, LLC Experience May 2006 - February 2007
Job Attended Everest UniversityPompano Beach
Industry Public Relations and Communications
Experience
Florida Department of Highway Safety and Motor Vehicles June 2015 - Present
Express Scripts August 2013 - June 2015
CPI Corp. October 2010 - February 2012
Interactive Response Technologies, (IRT) May 2011 - November 2011
Saint Lucie County School Board August 2008 - March 2011
PRC, LLC May 2006 - February 2007
Skills
Sales, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Cold Calling, Data Entry, Research, Public Speaking, Social Media, Customer Retention, Team Leadership, Administrative..., Telephone Skills, Critical Thinking, Customer Satisfaction, Customer Experience, Typing, Call Centers, Outlook, Administration, Time Management, Microsoft Excel, Government, Teamwork, Analysis
Education
Everest University-Pompano Beach 2004 — 2011
Associate of Science (A.S.), Criminal Justice/Safety Studies
Indian River Community College
Associate of Arts (AA), Criminal Justice
Florida Department of Highway Safety and Motor Vehicles June 2015 - Present
Express Scripts August 2013 - June 2015
CPI Corp. October 2010 - February 2012
Interactive Response Technologies, (IRT) May 2011 - November 2011
Saint Lucie County School Board August 2008 - March 2011
PRC, LLC May 2006 - February 2007
Skills
Sales, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Cold Calling, Data Entry, Research, Public Speaking, Social Media, Customer Retention, Team Leadership, Administrative..., Telephone Skills, Critical Thinking, Customer Satisfaction, Customer Experience, Typing, Call Centers, Outlook, Administration, Time Management, Microsoft Excel, Government, Teamwork, Analysis
Education
Everest University-Pompano Beach 2004 — 2011
Associate of Science (A.S.), Criminal Justice/Safety Studies
Indian River Community College
Associate of Arts (AA), Criminal Justice
ALWYN GOODLUCK's PRC, LLC Experience August 2003 - August 2008
Job Insurance Professional
Industry Insurance
Experience
AAA Auto Club South 2008 - 2013
PRC, LLC August 2003 - August 2008
Skills
Customer Service, Customer Retention, Dispatching, Microsoft Office, Retail, Warehousing
Education
Miami Dade College 1998 — 2004
PENDING, Elementary Education and Teaching
MIAMI KILLIAN SR. HIGH 1994 — 1998
DIPLOMA, General Studies
AAA Auto Club South 2008 - 2013
PRC, LLC August 2003 - August 2008
Skills
Customer Service, Customer Retention, Dispatching, Microsoft Office, Retail, Warehousing
Education
Miami Dade College 1998 — 2004
PENDING, Elementary Education and Teaching
MIAMI KILLIAN SR. HIGH 1994 — 1998
DIPLOMA, General Studies
Joyce File-Lingo's PRC, LLC Experience January 2002 - March 2008
Job Lead Customer Service Specialist at Nordstrom Direct
Industry Retail
Experience
Nordstrom Direct October 2010 - Present
PRC, LLC January 2002 - March 2008
Skills
Customer Service, Escalation Resolution, International orders, E-mail
Education
Kaplan University-Cedar Rapids Campus 2009 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Kaplan University Cedar Rapids, IA 2008 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Nordstrom Direct October 2010 - Present
PRC, LLC January 2002 - March 2008
Skills
Customer Service, Escalation Resolution, International orders, E-mail
Education
Kaplan University-Cedar Rapids Campus 2009 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Kaplan University Cedar Rapids, IA 2008 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.27
Alexis Cleary's PRC, LLC Experience August 2005 - February 2011
Job Customer Service Expertise
Industry Legal Services
Experience
LaVan & Neidenberg, P.A. August 2012 - January 2013
DentalPlans.com September 2011 - July 2012
Teleperformance Advanced Services February 2011 - August 2011
PRC, LLC August 2005 - February 2011
Skills
Data Entry, Filing,..., Data Entry, Filing, Bookkeeping, Customer Service, Typing, Multi Tasking, Microsoft Office, Front Office
Education
Keiser University-Ft Lauderdale 2014 — 2016
Associate's Degree, ParaLegal Studies
Piper High School 2004 — 2005
High School, General Studies
LaVan & Neidenberg, P.A. August 2012 - January 2013
DentalPlans.com September 2011 - July 2012
Teleperformance Advanced Services February 2011 - August 2011
PRC, LLC August 2005 - February 2011
Skills
Data Entry, Filing,..., Data Entry, Filing, Bookkeeping, Customer Service, Typing, Multi Tasking, Microsoft Office, Front Office
Education
Keiser University-Ft Lauderdale 2014 — 2016
Associate's Degree, ParaLegal Studies
Piper High School 2004 — 2005
High School, General Studies
Abelardo (abby) Soto's PRC, LLC Experience August 1997 - August 2000
Job Placement Coordinator at Mattia College
Industry Education Management
Experience
Mattia College August 2014 - Present
Corinthian Colleges, Inc. October 2013 - Present
BrandsMart USA August 2009 - June 2011
Faneuil Inc September 2007 - August 2009
Convergys August 2000 - September 2007
PRC, LLC August 1997 - August 2000
Skills
Recruiting, Personnel Management, Talent Acquisition
Education
Florida International University - College of Business
La Salle High School
Mattia College August 2014 - Present
Corinthian Colleges, Inc. October 2013 - Present
BrandsMart USA August 2009 - June 2011
Faneuil Inc September 2007 - August 2009
Convergys August 2000 - September 2007
PRC, LLC August 1997 - August 2000
Skills
Recruiting, Personnel Management, Talent Acquisition
Education
Florida International University - College of Business
La Salle High School
Gregory Filer's PRC, LLC Experience January 2010 - December 2010
Job Building Maintenance
Industry Tobacco
Experience
No Agenda (Adam Curry & John C. Dvorak September 2012 - Present
Golden LivingCenters February 2015 - July 2015
Lloyd Companies July 2014 - December 2014
Luther Seminary March 2011 - June 2014
PRC, LLC January 2010 - December 2010
McDonald's Corporation April 2009 - November 2010
Skills
Management, Public Speaking, Research, Event Management, Leadership Development, Higher Education, Microsoft Office, Budgets, Project Management, Team Leadership, Teaching, General Repairs, Preventive Maintenance, Maintenance & Repair
Education
Luther Seminary 2011 — 2014
Master of Arts (M.A.), Systematic Theology
Iowa State University 2003 — 2008
Bachelor of Science (BS), Biology, General
No Agenda (Adam Curry & John C. Dvorak September 2012 - Present
Golden LivingCenters February 2015 - July 2015
Lloyd Companies July 2014 - December 2014
Luther Seminary March 2011 - June 2014
PRC, LLC January 2010 - December 2010
McDonald's Corporation April 2009 - November 2010
Skills
Management, Public Speaking, Research, Event Management, Leadership Development, Higher Education, Microsoft Office, Budgets, Project Management, Team Leadership, Teaching, General Repairs, Preventive Maintenance, Maintenance & Repair
Education
Luther Seminary 2011 — 2014
Master of Arts (M.A.), Systematic Theology
Iowa State University 2003 — 2008
Bachelor of Science (BS), Biology, General
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY