Progressive Company
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Customer service: 1 (800) 776-4737 Headquarters: Mayfield, OH CEO: Tricia Griffith Founders: Joseph Lewis, Jack Green
Progressive List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Salaries. You can even request information on how much does Progressive pay if you want to. Learn about salaries, pros and cons of working for Progressive directly from the past employees.
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Progressive Employees
New York life August 2013 - Present
21st Century Insurance January 2008 - January 2011
Frontier Adjusters January 2006 - January 2007
Progressive Insurance January 2001 - January 2006
Progressive January 1998 - January 2001
Progressive January 1996 - January 1998
Skills
Claim, Liability, Insurance, Liability Analysis, Subrogation, Property Damage, Casualty, Claims Management, Property & Casualty..., Legal Liability, Personal Injury, Commercial Lines, Commercial Insurance, Workers Compensation, Litigation Management
Education
Marist College 1988 — 1992
B.A, Psychology
Master Social work New York University
National Association of Subrogation Professionals November 2012 - Present
Progressive May 2010 - Present
Progressive February 2006 - May 2010
Progressive April 2004 - February 2006
Progressive February 2003 - March 2004
Progressive February 2002 - January 2003
Progressive Insurance November 2001 - January 2002
TEKsystems January 2001 - October 2001
TekSystems July 1996 - January 2001
Aerotek 1996 - 1997
Skills
Regulatory Compliance, Appreciative Inquiry, Change Management, Project Management, Vendor Management, Compliance Management, Quality Improvement, Risk Assessment, Risk Management, White Board Facilitation, Presenting for Action, Management, Operations Management, Claims Management, Analysis, Leadership Development, Business Process, Strategic Planning, Recruiting, Business Development, Performance Management, Call Centers, Project Planning, Budgets, Process Improvement, Sales, Claim, Leadership, Business Process...
Education
St. Francis University 1992 — 1996
BS, Business Management
ERHS
progressive
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Data Entry, Public Speaking, Administrative..., Team Building, Sales, Marketing, Management
Education
Lakeland Community College 2011 — 2013
Current, Human Services, Social Work
Thomas W Harvey High 1979 — 1982
Augustana University August 2015 - Present
Holmes Murphy & Associates June 2014 - Present
Dakota Alliance Soccer Club August 2009 - Present
FMG Direct Ltd January 2008 - Present
Howalt+McDowell Insurance, a Marsh & McLennan Agency October 2012 - May 2014
Progressive Insurance January 2008 - October 2012
Progressive May 2006 - December 2007
Ameriprise Financial July 2005 - May 2006
Ameriprise Financial June 2004 - July 2005
Skills
Training, Process Improvement, Claim, Liability, Team Leadership, Negotiation, Coaching, Customer Service, Personal Injury, Six Sigma, Accident, Financial Risk, Property, Strategic Planning, Lean Manufacturing, Analysis, Team Building, Microsoft Excel, Microsoft Office, Management, Event Planning, Analytics, Data Analysis, PowerPoint, Leadership Development, Recruiting, Microsoft Word, SharePoint, Insurance
Education
Minnesota State University, Moorhead 2005 — 2006
Bachelor Of Science, International Business
Minnesota State University, Moorhead 2000 — 2002
Bachelor of Science, International Business
1st Global August 2010 - Present
Frost Bank June 2009 - August 2010
Banc of America Investments December 2007 - June 2009
CD Warehouse, Inc. September 1994 - January 2007
Progressive September 1989 - September 1992
Skills
Investments, Series 7, Wealth Management, Retirement Planning, Mutual Funds, Securities, Investment Advisory, Strategic Financial..., Retirement, Alternative Investments, Financial Advisory, Asset Management, Series 24, Wealth Management..., 401k, Financial Services, Financial Analysis, Financial Planning, Fixed Annuities, FINRA, Consulting
Education
Southern Methodist University 1984 — 1989
Bachelor of Arts, Economics
Southern Methodist University - Cox School of Business 1984 — 1989
BBS, Business/MIS
Casentric January 2010 - Present
ClaimsOptions April 2010 - Present
Progressive Insurance January 2005 - January 2010
Progressive Insurance January 2001 - January 2005
Progressive January 2000 - January 2001
Progressive Insurance January 1998 - January 2001
Skills
Employee Training, Quality Management, Claim, Insurance, Legal Liability, Management, Vendor Management, Leadership, Business Analysis, Process Improvement, Strategy, Training, Team Building, Change Management, Claims Management, Customer Satisfaction, Executive Management, Analysis, Negotiation, SDLC, Strategic Planning, Liability, Risk Management, Contract Negotiation, Policy, Property & Casualty..., Business Process..., Commercial Insurance, Workers Compensation, General Insurance, Casualty, Reinsurance, Brokers, Litigation Management, Underwriting, Employee Benefits, Claim Investigation, Commercial Lines, Professional Liability, Health Insurance, Liability Analysis, Umbrella Insurance, Property Damage, Life Insurance, D&O, Enterprise Risk..., Financial Risk, Settlement, Subrogation, Disability Insurance
Education
Saint Joseph's University 1983 — 1987
BA, International Studies
State Farm Insurance February 2012 - Present
State Farm Insurance September 2011 - February 2012
Tmobile July 2008 - September 2011
Progressive February 2005 - February 2006
Skills
Property Damage, Insurance, Customer Service, Claim Investigation, Liability, Claims Management, Auto Claims, Outlook, Claims Handling, Microsoft Word, Microsoft Excel, Coaching, PowerPoint, Claims Investigations, Casualty, Claim, Sales
Education
Jones International University 2009 — 2011
Master of Arts (M.A.), Business Communication
Northern Illinois University 1998 — 2003
BS, Corporate Communication
Progressive August 2008 - Present
University of Massachusetts, Admission Office January 2005 - June 2008
Hampton Inn June 2006 - September 2007
Education
Isenberg School of Management, UMass Amherst 2004 — 2008
BS, Hospitality and Tourism Management
Secura Insurance January 2012 - Present
Secura Insurance February 2011 - January 2012
Progressive 2004 - 2011
Skills
Claim, Property & Casualty..., Workers Compensation, Commercial Insurance, Insurance, Underwriting, Legal Liability, Customer Service
Education
Lakeland College
Bachelor of Business Administration (B.B.A.), Marketing & Business Administration
Progressive August 2010 - Present
Progressive April 1990 - August 2010
Todds Cleaners 1986 - 1990
Fox Drugs 1981 - 1986
Skills
SharePoint, Insurance, Contract Management, Software Documentation, ITAM, ISO, Data Analysis, Logical Thinker, Oracle E-Business Suite, Vendor Contracts, Decision Analysis, Customer Service, SDLC, Vendor Management, Change Management, Analysis, Process Improvement, Business Analysis, Visio, Negotiation, ITIL, Team Building, Management
Education
John Carroll University 1982 — 1987
Bachelors of Science, Psychology
Travelers August 2011 - Present
Travelers Insurance June 2010 - August 2011
Progressive April 2008 - May 2010
Progressive Insurance 2008 - 2010
Fairway Consulting Group 2007 - 2008
Skills
Commercial Lines, Claim, Claims Management, Casualty, Property & Casualty..., Commercial Insurance, General Insurance, Litigation Management, Subrogation, Claim Investigation, Claims Handling, Claims Resolution, Underwriting, Property Claims, Customer Service, Catastrophic Loss, Adjustments
Education
State University of New York at New Paltz 2004 — 2007
Bachelors, History Education
Progressive Insurance 2010 - Present
Progressive 2003 - 2008
Progressive Insurance 2003 - 2006
Skills
Microsoft Excel, SharePoint, Lotus Notes, Outlook, Microsoft Word, PowerPoint, Insurance, Analysis, Access, Visio, Data Analysis, Hummingbird, SAS, Nonprofits, Microsoft Publisher, Concur, Lotus, SnagIt, Communication, Leadership, Customer Service
Education
Cleveland State University 2012 — 2014
Bachelor's degree, Business Administration
Lakeland Community College 2008 — 2012
Associate of Arts (A.A.)
PNC March 2015 - Present
PNC Financial Services Group September 2008 - Present
Infinite Capital LLC July 2006 - September 2008
Progressive June 2003 - June 2006
Progressive March 2001 - June 2003
University Hospitals January 1999 - March 2001
University Hospitals March 1990 - December 1998
Skills
Budgets, Leadership, Finance, Risk Management, Real Estate, Portfolio Management, Loans, Forecasting, Management, Strategy, Valuation, Business Planning, Analysis
Education
Case Western Reserve University - Weatherhead School of Management 1990 — 1994
MBA
The Ohio State University Fisher College of Business 1985 — 1989
BSBA
Bay High School 1980 — 1985
Progressive Insurance September 2010 - Present
Progressive May 1998 - October 2010
Cooker Bar and Grille August 1989 - April 2001
Skills
Property & Casualty..., Management, Insurance, Team Building, Process Improvement
Education
The Ohio State University 1984 — 1989
Olathe School District July 2015 - Present
Olathe School District August 2014 - July 2015
Nationwide Insurance April 2006 - August 2014
Progressive 2001 - 2006
Progressive Insurance June 2001 - March 2005
David's Bridal January 2001 - June 2001
Encompass Medical Group October 1999 - October 2000
Research Psychiatric Center July 1997 - October 1999
Skills
Claim, Negotiation, Marketing, Insurance, Claims Management, Customer Service, Property & Casualty..., Training, Team Building, Liability, Property Damage, Sales, Casualty, Claim Investigation, Liability Analysis, General Insurance, Customer Satisfaction, Claims Resolution, Medical Billing, Coaching, Microsoft Office, Microsoft Word, Public Speaking, PowerPoint, Property Claims, Claims Handling, Healthcare, New Business Development, Employee Training, Sales Presentations, Account Management, Direct Sales, Leadership
Education
Ottawa University-Online 2014 — 2016
Elementary teaching certificate, Elementary Education and Teaching
Saint Louis University 1991 — 1995
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Progressive June 2015 - Present
Allstate Insurance Agency October 2014 - Present
Farmers Insurance June 2014 - September 2014
ECSI (Educational Computer Systems, Inc.) June 2007 - June 2014
First Data Merchant Services April 2005 - June 2006
JPMorgan Chase December 2004 - June 2006
Skills
Process Improvement, Customer Service, Call Centers, Salesforce.com, Customer Satisfaction, Troubleshooting, Requirements Analysis, Team Leadership, Vendor Management, Active Directory, Leadership, Management, Sales Management
Education
Indiana University of Pennsylvania 1987 — 2002
International business for Spanish, Spanish and business
Universidad de Valladolid 1992 — 1993
international Bus for Spanish, Foreign Languages and Literatures, General
Ivy Tech Corporate College March 2013 - Present
Nationwide Insurance November 2010 - March 2013
Ohio State Bar Association Insurance Agency February 2007 - November 2010
Benchmark Insurance Agency, INC. 2004 - 2007
Progressive 2002 - 2004
Skills
Sales Management, Strategic Planning, Manage Client..., Public Speaking, Public Relations, New Business Development, Productivity Coaching, Consultative Sales..., Program Development, Staff Development, Recruiting, Financial Analysis, Capital Budgeting, Full P&L Responsibility, Workflow Management, Insurance
Education
Liberty University
MA Human Services
Northern Kentucky University 1999 — 2001
BA
Ivy Tech State College 1997 — 1999
AAS
USAA July 2008 - Present
Progressive September 2005 - July 2008
Skills
Financial Analysis
Education
Saint Leo University 2011 — 2016
Business
Mitchell International June 2011 - Present
Mitchell International 2011 - 2012
Farmers Insurance 2011 - 2011
CNA Insurance 2010 - 2011
Progressive 2008 - 2010
Assurant 2006 - 2008
JPMorgan Chase 2006 - 2006
General Motors 2006 - 2006
DCSI - Energy 2005 - 2006
Baxter Healthcare 2005 - 2005
Skills
Agile, SDLC, RUP, SQL, Waterfall, Java, Linux, Oracle, JavaScript, C, HTML, Access, Pascal, Windows NT, MS-DOS, Project Management, Fortran, Microsoft Excel, Microsoft Word, Manufacturing, Rational Robot, Agile Methodologies, Quality Assurance, Embedded Systems, Project Planning, Requirements Analysis, Test Planning, Test Automation, Testing, System Testing, Integration, Regression Testing, MS Project, Web Applications
Education
Northeastern Illinois University 1999 — 2001
MS.C., Software Engineering
University of Baghdad 1991 — 1995
B.Sc, Computer Engineering
Travelers September 2014 - Present
Travelers October 2011 - Present
Razor's Edge June 2010 - October 2011
Progressive Group of Insurance Companies March 2005 - June 2009
Progressive May 2004 - March 2005
Progressive January 2003 - May 2004
General Aviation Services April 1997 - December 2002
Skills
Claim, Liability, Property Damage, Training, Claims Management, Subrogation, Property & Casualty..., Casualty, Insurance, Liability Analysis, Legal Liability, General Insurance, Commercial Insurance, Claim Investigation, Litigation Management, Commercial Lines, Customer Service, Underwriting, Risk Management, Process Improvement, Litigation, Insurance Law, Claims Handling, Product Liability, Professional Liability, Personal Injury, Claims Resolution, Reinsurance, Property Claims, Fraud, Umbrella Insurance, Casualty Insurance
Education
Sam Houston State University 1997 — 2002
BA, Marketing
Deloitte &Touche LLP July 2005 - Present
Progressive 1999 - July 2005
Skills
Enterprise Risk..., Corporate Governance, Internal Audit, AML, Risk Management, Fraud, Sarbanes-Oxley Act, Auditing, Due Diligence, Internal Controls, Strategy, Financial Risk, Risk Assessment, IT Audit, Insurance, Governance, Operational Risk...
Education
John Carroll University 1984 — 1988
BSBA, Accounting
Stanford University Graduate School of Business
Exec MBA, Business
BadassTees.com July 2015 - Present
Independent May 2010 - Present
Self Employed 2010 - Present
Progressive July 2003 - May 2010
The Berry Company 2001 - 2003
Aerotek 1999 - 2000
Skills
Marketing Communications, Public Relations, Marketing, Marketing Strategy, Insurance, Strategic Planning, Account Management, Team Building, Social Media Marketing, Sales, Customer Service, Leadership, Direct Marketing, Email Marketing, New Business Development, Advertising, Event Planning
Education
The Ohio State University 1994 — 1999
Bachelor of Arts (B.A.), Journalism
KPI Partners April 2012 - Present
KPI Partners January 2011 - May 2012
Winwire Technologies December 2009 - December 2010
FCS March 2008 - December 2009
Frontline Consulting Services (FCS) Inc March 2008 - December 2009
BSV Technologies October 2006 - December 2007
Progressive August 2006 - April 2007
Skills
Talent Acquisition, Technical Recruiting, Benefits Negotiation, Microsoft Office, Internet Recruiting, Recruiting, Contract Recruitment, Screening, Management, Applicant Tracking..., Staff Augmentation, Human Resources, PeopleSoft, Employee Relations, Staffing Services, IT Recruitment, Sourcing, Executive Search, Recruitments, Temporary Placement, Screening Resumes, Training, Interviews, Permanent Placement, Vendor Management, Business Intelligence, CRM
Education
Symbiosis institute of Management Studies 2007 — 2009
PGDIT, Information technology and management
Rai Foundation 2004 — 2006
PGJMC, journalism, advertising, HR, computers
Osmania University 2001 — 2004
BCA, Computers
anton albert photography, inc. IT ManagerProgressive Insurance2006 - Present
Progressive 2006 - Present
Lockheed Martin Information Technology November 2003 - November 2006
Caliber Technology 1996 - 1998
Education
Malone University
BA, Management
Safeco Insurance March 2015 - Present
Progressive Insurance March 2013 - March 2015
Progressive Insurance October 2010 - March 2013
Progressive March 2007 - October 2010
sanofi-aventis June 2006 - November 2007
Skills
Insurance, New Business Development, Property & Casualty..., Sales, Sales Operations, Customer Retention, Negotiation, Sales Management, Commercial Insurance, Account Management, Sales Process, Strategic Planning, General Insurance, Management, Selling, Casualty, Liability, Time Management, Marketing Strategy, Customer Service, Team Building, Business Development, Coaching, Direct Sales, Sales Presentations, Commercial Lines, Health Insurance, Project Management, Underwriting, Leadership, Professional Liability, Marketing, Legal Liability, Claim, Casualty Insurance
Education
Penn State University 1998 — 2002
Finance, Finance and Economics
Progressive October 1994 - Present
Progressive September 1990 - October 1994
Texas State Board of Insurance October 1987 - September 1990
Austin Telepages September 1985 - July 1987
Skills
Testing, Insurance, Property & Casualty..., Test Planning, Project Management, Team Building, Quality Assurance, Requirements Gathering, Training, Requirements Analysis, Process Improvement
Education
Texas A&M University 1981 — 1985
BA
Progressive SupervisorStarbucksNovember 2003 - May 2009
Education
The University of Connecticut School of Business 2006 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Manchester Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Business Development, Sales & Marketing Strategist 2011 - Present
The Sullivan Group January 2008 - December 2010
HSB 2006 - 2008
HSB 2004 - 2006
Progressive 2003 - 2004
AON 2001 - 2002
Capitol Consulting 2000 - 2001
New England Financial 1999 - 2000
Haenig Agency 1988 - 1998
TWA 1986 - 1988
Skills
Team Building, Strategic Planning, Marketing, Insurance, Program Management, New Business Development, Underwriting, Customer Service, Management, Risk Management, Leadership, Negotiation, Public Speaking, Partnerships, Account Management, Property & Casualty..., Commercial Insurance, Reinsurance, Legal Liability, Business Development, Employee Benefits, Liability, Strategy, Claim, General Insurance, Inland Marine, Health Insurance, Workers Compensation, Employment Practices..., Sales, Small Business, Term Life Insurance, Professional Liability, Start-ups, Accounting, Customer Retention, E&O, Insurance Brokerage, Life Insurance, Excess, Claims Management, Homeowners, Casualty, Liability Analysis, Fiduciary, Directors & Officers..., Surety Bonds, Commercial Lines, Financial Analysis, Nonprofits
Education
Bethel Park
Kent State University
BBA, Finance
Kent State University
Teradata April 2008 - Present
Sisters of Mercy April 2006 - April 2008
Upp October 2002 - April 2008
Mercy Health System 2006 - 2008
Anheuser-Busch Companies 2002 - 2006
Anheuser-Busch 2002 - 2006
Progressive February 2002 - October 2002
United Health Group February 2001 - June 2001
Talent Software Services 1999 - 2001
Best Buy, Inc May 1999 - September 2000
Skills
Teradata, OLAP, Star Schema, DB2, Performance Tuning, OLTP, Business Intelligence, ORM, Data Modeling, Erwin, Data Warehousing, Dimensional Modeling, ETL, Data Warehouse..., Database Design, Enterprise Architecture, Data Management, Relational Databases, Data Integration, Cognos, Master Data Management, Data Architecture, Databases, Requirements Gathering, Datastage, Agile Methodologies, Oracle, SOA, Data Quality
Education
Red River College 1987 — 1989
CAP, Computer Systems Analysis
Insurance Resources International 2010 - Present
Farmers/21st 2009 - 2010
AIG - US December 2002 - 2009
Integon/GMAC 1994 - 2001
Transport Group 1986 - 1992
Progressive 1981 - 1986
Skills
Property & Casualty..., Claim, Claims Management, Strategy, Leadership, Mergers & Acquisitions, Insurance, Strategic Planning, Management, Financial Risk, Property Damage, Casualty, Liability, Underwriting, Litigation Management, General Insurance, Commercial Insurance, Commercial Lines, Reinsurance, Subrogation, Insurance Law, Workers Compensation, Integration, Legal Liability, Casualty Insurance
Education
Southern Methodist University - Cox School of Business 1988 — 1990
MBA
University of Dayton 1975 — 1979
BBA
The Coca-Cola Company September 2015 - Present
The Coca-Cola Company October 2012 - September 2015
Coca-Cola Refreshments July 2006 - October 2012
Manpower 2003 - 2006
Progressive 2000 - 2006
Skills
College Recruiting, Full-cycle Recruiting, Applicant Tracking..., Talent Acquisition, Recruitment/Retention, Onboarding, Human Resources, Recruiting, Sourcing, SDLC, Job Descriptions, New Hire Orientations, FMLA, Temporary Placement, Internet Recruiting, Talent Management, Deferred Compensation, Taleo, Workforce Planning, Temporary Staffing, Management, Staffing Services, PeopleSoft, Employer Branding, Hiring, Contract Recruitment, Employee Relations, Interviews, Performance Management, Employee Benefits, Screening, Resume Writing, Succession Planning, Technical Recruiting, Personnel Management, HRIS, Employee Engagement, Labor Relations, Benefits Administration, Screening Resumes, Organizational..., HR Policies, Benefits Negotiation, Executive Search, Employee Training, Recruitment Advertising, Performance Appraisal, Employment Law, Full-life Cycle...
Education
The University of Texas at Arlington 2010 — 2012
Business Administration
Mount Saint Mary's University 1992 — 1994
Sociology
Progressive November 2014 - July 2015
PepsiCo April 2011 - July 2013
Education
Texas State University 2002 — 2006
Bachelor’s Degree
350th PSYOP Company March 2015 - Present
Progressive October 2006 - Present
U.S. Army Reserve- 2POG HHC August 2002 - February 2015
NATO/ ISAF- IJC CJPOTF January 2014 - June 2014
NATO/ ISAF- IJC CJPOTF February 2013 - January 2014
U.S. Army- 16th PSYOP Battalion April 2009 - June 2010
Power Direct February 2002 - October 2005
Skills
Social Media Marketing, Strategic Communications, Social Media, Information Operations, Psychological Operations, Radio Broadcasting, Russian, Social Networking, Radio Networks, US Army, Project Management, Military Operations, IT Governance, IT Management, Project Planning, Computer Network..., Military Communications, IT Strategy, Network Administration, Network Security, Active Directory, Servers, Troubleshooting, Information Security, IT Operations, Windows Server, Security Clearance, ITIL, Virtualization, Cisco Nexus, Information Security..., DHCP, System Administration, VMware, Top Secret, Microsoft Office, Network Operations, Tactical Communications, VMware Infrastructure, Cisco Switches, Disaster Recovery, Blogging, WordPress, Networking
Education
US Army John F. Kennedy Special Warfare Center & School 2012 — 2012
Certificate, Psychological Operations Officer Qualification Course, Captain
US Army Signal School 2010 — 2011
Certificate, Signal Captain's Career Course, Captain
US Army Signal School 2005 — 2006
Certificate, Signal Officer Basic Course, Second Lieutenant
John Carroll University 2003 — 2005
ROTC, Military Science
Cleveland State University- Monte Ahuja College of Business 1999 — 2005
MIS, Management Information Systems (B.B.A.)
Mayfield High 1995 — 1999
High School Diploma
Shindigz July 2015 - Present
Author October 1994 - Present
The University of Akron October 2011 - Present
Kent State University 2005 - Present
Things Remembered May 2012 - July 2015
Little Tikes & MGA Entertainment May 2010 - May 2012
TTI - Dirt Devil, Hoover October 2007 - March 2010
Progressive August 2004 - October 2007
Innis Maggior August 2002 - August 2004
divine 2000 - 2002
Skills
E-commerce, Brand Strategy, SEO, Customer Experience, User Experience, Interactive Marketing, Social Media, Business Strategy, Online Marketing, Digital Marketing, SEM, Team Management, Management Consulting, Profit Improvement, E-business, Media Planning, Organizational Design, Web 2.0, Integrated Marketing, Staff Development, Web Strategy, Email Marketing, Mobile Marketing, Information Architecture, B2C, PPC, Digital Strategy, Social Media Marketing, Google Analytics, Online Advertising, Marketing, Social Networking, Marketing Strategy, Brand Development, Brand Management, Web Marketing, CRM
Education
Kent State University 1987 — 1992
Master's degree, Arts, Entertainment, and Media Management
Richland High School 1983 — 1987
Delta Chi
The MetroHealth System (Cleveland, OH) August 2015 - Present
Progressive February 2015 - July 2015
Target November 2012 - January 2015
Upward Bound July 2014 - December 2014
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Time Management
Education
Kent State University 2010 — 2014
Bachelor's Degree, Human Development and Family Studies, General, Senior-December 2014 Graduate
Commercial Insurance Brokers, LLC August 2012 - Present
Robert C. Bates LLC January 2007 - August 2012
Progressive April 2004 - January 2007
DecisionOne September 2003 - April 2004
Skills
Claims Management, Insurance, Property & Casualty..., Liability, Underwriting, Risk Management, Commercial Insurance, General Insurance, Customer Service, Strategic Planning, Workers Compensation, Team Building, Contract Negotiation, Casualty, Microsoft Office, Project Management, Account Management, Commercial Lines, Legal Liability, Brokers, Health Insurance
Education
Oklahoma State University 1998 — 2002
Undergrad, MIS, Management, Accounting
Bishop Kelley High School 1994 — 1998
High School Diploma
Quest Diagnostics February 2014 - Present
PwC August 2012 - February 2014
Progressive 2014 - 2014
Tuxedo Den September 2010 - August 2012
PwC June 2011 - August 2011
Monmouth University - Internal Audit September 2010 - May 2011
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Access, Outlook, Windows, Customer Service, Bloomberg Terminal, Bloomberg, Social Media, Facebook, Time Management, Auditing, Accounting, Finance, Social Networking, Management
Education
Monmouth University 2007 — 2011
Bachelor of Science (B.S.), Accounting, 3.95
Monmouth University 2007 — 2011
Associate of Science (A.S.), Information Technology, 4.0
Lorenzo de' Medici - Florence, Italy 2009 — 2009
Study Abroad
Freehold Township High School 2003 — 2007
High School Diploma
Progressive January 1999 - Present
Education
International College
Progressive August 2008 - Present
Progressive November 2004 - August 2008
Progressive November 2002 - November 2004
Skills
Information Security, Risk Management, Business Analysis, Microsoft SQL Server, Data Analysis, Application and Data..., Quality Assurance
Education
Kent State University 1992 — 1998
Bachelor of Arts (BA), Sociology and Psychology
Transfer Express June 2011 - Present
AT&T Mobility January 2010 - June 2011
Dillard’s September 2008 - January 2010
Progressive September 2007 - August 2008
J.C Penney May 2005 - August 2007
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Troubleshooting, Customer Service, Technical Support, Customer Retention, Customer Support, Mobile Devices, Vendor Management, Windows, Software Documentation, Lotus Notes, Outlook, Account Management, Retail Sales, Access, Sales, Microsoft Office
Education
Mentor High School
Lakeland Community College
Youngstown State University
Progressive May 2015 - Present
Progressive Insurance October 2013 - Present
Progressive Insurance December 2012 - October 2013
Progressive Insurance February 2012 - December 2012
The University of Akron August 2010 - December 2011
Progressive Insurance May 2011 - August 2011
The University of British Columbia/Harvard January 2009 - May 2009
Skills
Pricing, SAS, R, Statistics, Stata, VBA, Business Analysis, Data Analysis, Analytics, Analysis, Fraud Detection, Research, Access, SQL, Data Mining, SAS programming, Statistical Modeling, Process Improvement, Logistic Regression
Education
The University of Akron 2010 — 2012
MS, Statistics
University of British Columbia 2008 — 2009
Masters of Arts, Economics
University of Colorado at Boulder 2003 — 2007
BA, Mathematics
University of Colorado at Boulder 2003 — 2007
BA, Economics
University of Sussex 2005 — 2006
Environmental Solutions Association January 2012 - Present
Environmental solutions association January 2012 - Present
Progressive January 2008 - May 2011
PBP Group January 2005 - August 2007
Skills
Computer Repair, Marketing Strategy, Marketing Communications, Social Networking, Computer Network..., Certified Project..., Marketing, Marketing Research, Marketing Management, Email Marketing, Digital Marketing, Direct Marketing, Environmental Awareness, Environmental Compliance, Environmental Education, Environmental Consulting, Mold, Radon Measurement, Construction, Independent Contractors, Remediation, Inspection, Business Planning, Energy Audits, Small Business, Radon, Training, Energy Conservation, Indoor Air Quality, Environmental Services, Energy Efficiency, Water, Sales, Mold Inspections, Restoration, Business Strategy, Advertising, Mold Remediation, Green Building, HVAC, Asbestos, Sampling, Environmental Impact..., Energy Management, Sustainability, Hazardous Waste..., Contract Negotiation, Lead-based Paint, Sustainability..., Radon Mitigation
Education
Penn State University 2006 — 2010
Master's degree, Business, Management, Marketing, and Related Support Services
red rock job corps 2002 — 2006
Master's degree, Computer Installation and Repair Technology/Technician
Vincent Services July 2009 - March 2010
Progressive 1986 - 2009
Root's Camp 'n Ski Haus 1979 - 1986
Skills
Training, Microsoft Office, Business Development, Sales, Account Management, Insurance, Marketing Strategy, Sales Management, Customer Service, Team Building, Salesforce.com, Strategic Planning, Public Relations, Marketing, New Business Development, Analysis, Leadership, Commercial Insurance, Selling, Time Management
Education
Indiana University—Purdue University Fort Wayne 1979 — 1984
BS, Marketing/Spanish
Snider High School
Snider High School
Progressive November 2002 - Present
Carl Warren & Company 1996 - 2002
Skills
Insurance Claims, Recruiting, Behavioral Interviewing, Diversity & Inclusion, Team Leadership, Leadership Development, Situational Leadership, Management by Objectives, Insurance, Claims Handling, Property & Casualty..., Claim, Professional Liability, Claims Management, Subrogation, Claim Investigation, Legal Liability, Casualty Insurance, Liability Analysis, General Insurance, Workers Compensation
Education
National University 2000 — 2002
Master, Business Administration and Management, General
University of West Florida - College of Business 1986 — 1989
BS, Management
Gulf Breeze High
Gulf Breeze High
Concentra - Auto Injury Solutions October 2010 - February 2011
Mitchell International June 2009 - December 2010
Progressive 1987 - May 2009
US Army August 1981 - January 1994
Skills
Leadership, Team Building, Process Improvement, Training, Customer Satisfaction, Strategic Planning, Vendor Management, Management, Risk Management, Customer Retention, Negotiation, Sales, Coaching, Operations Management, Leadership Development, Team Leadership, Insurance, Analysis, Customer Service, Performance Management, Claims Management, Claim, Property & Casualty..., Account Management, Liability, Call Centers, General Insurance, Commercial Insurance, Casualty, Property Damage, Financial Analysis, Cross-functional Team...
Education
The University of Akron 1982 — 1986
BS, Technical Education / Criminal Justice
Esurance November 2012 - Present
Horace Mann June 2009 - September 2012
AIG Agency Auto August 2005 - May 2009
Progressive June 1997 - May 2005
Zurich Insurance May 1994 - June 1997
Skills
Property & Casualty..., Casualty, Insurance, Product Management, Management, Underwriting, Strategy, Program Management, General Insurance, Customer Service, Leadership
Education
The College of William and Mary - The Mason School of Business 2003 — 2005
MBA, Management
Jupiter Consolidated Group March 2012 - Present
IP Commerce May 2011 - February 2012
Self Employed June 2010 - June 2011
Brocade September 2010 - May 2011
Lerch Bates Inc. February 2010 - August 2010
RedHawk / National Network Services February 2009 - April 2009
Hewlett-Packard May 2008 - August 2008
Progressive March 2006 - December 2007
Progressive Insurance February 2000 - March 2006
Cleveland Solutions Group, Inc. April 1999 - April 2000
Skills
Windows XP Professional, Active Directory, Windows 7, Windows 2003, Troubleshooting, Windows 2000, VBScript, Exchange, VMware, Customer Service, Interpersonal Skills, Antivirus, SQL Server, IIS, Visual Studio, VSS, Windows Server, XP, Microsoft SQL Server
Education
Leaderquest/Skillsoft 2009 — 2010
MCSE, Self-Study
The University of Akron 1991 — 1997
Took classes in Accounting, Computer Science, Management Information Systems
Walsh Jesuit High School 1988 — 1991
college prep
Progressive May 2013 - Present
Dolbey Systems Inc November 2012 - May 2013
Avery Dennison January 2010 - October 2012
Avery Dennison December 2009 - February 2012
Ranpak Corp June 2005 - December 2009
Northcoast Family Practice April 2003 - June 2005
Skills
Negotiation, Time Management, Accounts Receivable, Financial Analysis, Cash Management, Management, Accounting, CRM, Sales, Process Improvement, Invoicing, Credit Risk, Software Documentation, Accounts Payable, Customer Service, Credit, Insurance, Hyperion Enterprise, Variance Analysis, Tax, Strategic Planning, Financial Reporting
Education
Kent State University 1998 — 2003
Bachelor's Degree, Oranizational Business
Nestlé USA March 2014 - Present
DeVry University and Keller Graduate School of Management January 2012 - Present
Diebold January 2012 - February 2014
DeVry University August 2007 - January 2012
CORS September 2006 - June 2007
Progressive December 2003 - August 2006
Nordstroms August 1997 - December 2003
Skills
Project Management, Leadership, MS Project, Visio, Analysis, Team Building, Microsoft Office, Software Documentation, Time Management, Process Improvement, Strategy, Team Leadership, Project Planning, Higher Education, Program Management, Marketing, Forecasting, Project Coordination, Leadership Development, Change Management, Management, Training and Development, Strategic Planning, SharePoint, Risk Assessment, Microsoft Project
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Project Management
Keller Graduate School of Management of DeVry University 2008 — 2009
Master of Business Administration, Marketing
University of Toledo 1998 — 2003
AIG 2006 - Present
AIG 2004 - 2006
Progressive 1999 - 2004
Enterprise Rent-A-Car 1997 - 1999
Skills
Commercial Insurance, Insurance, Property & Casualty..., General Insurance, Underwriting, Casualty, Marketing, Leadership, Sales Operations, Risk Management, Liability, Insurance Adjusting, Loss Adjusting, Sales Presentations, Customer Retention, Customer Experience, Financial Risk, Pollution Liability, Workers' Compensation..., Long-term Customer..., Salesforce.com, Property Claims, Bid Pricing, Pricing Strategy, Excess & Surplus Lines, Personal Injury..., Personal Lines Auto, Management, Team Management, Sales, RFP Generation, Relationship Marketing, Manage Client..., Account Management, Legal Liability
Education
North Dakota State University
Bachelor of Science (B.S.), Microbiology; Minors: Agriculture, Chemistry
Bishop Ryan High School 1987 — 1991
Progressive July 2012 - Present
Simon Group June 2011 - July 2012
Blockbuster 2006 - 2009
Skills
Customer Service, Customer Satisfaction, Inventory Management, Management, Time Management, Training, Hiring, Sales Management, Employee Training, Merchandising, Property Claims, thrid party injury..., Commercial Claims, Arbitration for Auto
Education
San Jose State University
BA, Political Science
STERIS Corporation February 2013 - Present
Philips Healthcare May 2009 - February 2013
Philips Healthcare July 2007 - May 2009
Philips Medical Systems January 2004 - July 2007
Steris 1998 - 2000
Rockwell 1993 - 1998
Progressive 1983 - 1991
Skills
Organizational..., Strategy, Management, Succession Planning, Human Resources, Talent Management, Talent Acquisition, Change Management, Leadership, Organizational Design, Recruiting, Employee Engagement, Workforce Planning, Employee Relations, Performance Management, Deferred Compensation, Process Improvement, Coaching, Cross-functional Team..., Strategic Planning, Personnel Management, Onboarding, Leadership Development, Training
Education
Notre Dame College 1993 — 1998
BA, Human Resource Development and Psychology
Progressive Insurance February 2013 - Present
Progressive Insurance February 2007 - December 2008
Progressive January 2005 - January 2007
Progressive December 2003 - January 2004
Progressive October 2001 - December 2003
Lake Catholic High School 1996 - 2000
Skills
Vendor Management, Cross-functional Team..., Process Improvement, Management, Leadership, Business Process, Project Management, CRM, Strategic Planning, Project Planning, Account Management, Business Strategy
Education
University of Dayton 2002 — 2004
Masters
Siena Heights University 1988 — 1992
BA
FIrst Merit Bank October 2014 - Present
ProMedica January 2014 - September 2014
Aerotek February 2012 - December 2012
Avtron Aerospace, Inc. February 2012 - December 2012
Cear Fair LLC June 2008 - February 2011
Merilat industries December 2007 - April 2008
Medical Mutual Of Ohio May 2006 - May 2007
Progressive January 2006 - April 2006
Marathon Ashland Pipeline October 2004 - December 2005
Merrill Lynch July 2000 - July 2001
Skills
Microsoft SQL Server, .NET, Databases, Database Design, C#, SDLC, Oracle, SSIS, SQL, XML, VB.NET, IIS, SSRS, Visual Studio, Software Documentation, Requirements Analysis, Web Services, Software Development, Visio, ASP.NET, Visual Basic, WCF, Business Intelligence, Java, Crystal Reports, ADO.NET, Windows, Design Patterns, Tomcat, Performance Tuning, SharePoint, UML, ASP, Java Enterprise Edition, JavaScript, Testing, SOA, Analysis Services, VBScript, Integration, C++, PL/SQL, VSS, Web Applications, Oracle SQL, SQL Server, Application Development, ASP.NET MVC, TFS, T-SQL
Education
Comp-u-learn 1998 — 1998
Certificates, A+, MCSE, MCAD, MCDBA, 3.7
R.I.Trade Shop school/New England Istitute of Technology 1985 — 1988
Deploma in Automotive Engineer, Automobile engineer, 3.9
Rosary High School 1965 — 1978
Diploma, English Maths, Science, hindi, Gujarati, 3.3
Progressive June 2006 - Present
ProQuest Business Solutions October 1995 - May 2006
Education
The University of Akron 1998 — 2002
MS, Computer Science
The University of Akron 1991 — 1996
BS, Computer Science
Verizon Wireless July 2013 - Present
Virtual Hold Technology August 2010 - June 2013
Progressive August 2006 - August 2010
Skills
Call Center
Education
The Ohio State University Fisher College of Business 2002 — 2006
AIG April 2015 - Present
Mercury Insurance Group September 2014 - April 2015
Mercury Insurance Group March 2011 - September 2014
Mercury Insurance 2008 - March 2011
Progressive Insurance March 2006 - November 2008
Progressive Commercial Auto March 2003 - November 2008
Progressive 2003 - 2007
Mental Floss 2003 - 2003
National City Bank May 2001 - September 2002
Skills
Insurance, Property & Casualty..., Underwriting, Business Analysis, Process Improvement, Analytics, Competitive Analysis, Data Analysis, Pricing, General Insurance, Strategic Planning, Project Management, Product Management, Analysis, Product Development, SAS, Marketing, Risk Management, Claim, Marketing Strategy
Education
Weatherhead School of Management at Case Western Reserve University 1999 — 2001
MBA, Finance, E-business
Ohio University 1995 — 1999
Bachelor of Science, Broadcast Journalism- E.W. Scripps School
Emerson Middle School
Avantia, Inc. January 2012 - Present
Dynisco March 2011 - December 2011
Progressive July 2003 - January 2011
Progressive Insurance 2003 - January 2011
Alpha Technologies 2001 - 2003
Babcox Publications 1995 - 2001
Skills
Agile Methodologies, Software Project..., SOA, C#, Microsoft SQL Server, Quality Assurance, .NET, SQL, Software Development, WCF, Visual Studio, SDLC, XML, JavaScript, TFS, ASP.NET, Web Services, Web Applications, Databases, Sitecore, Swift, Objective-C, Xcode, ASP.NET MVC, ASP.NET Web API, C++, C, jQuery
Education
Akron University 1988 — 1992
The University of Akron
Travelers February 2011 - Present
Travelers July 2006 - February 2011
Progressive August 2005 - July 2006
Progressive Insurance August 2003 - July 2005
Skills
Lectora, PowerPoint, SnagIt, Photoshop, Windows, Word, Outlook, Excel, Lotus Notes, CCC Pathways, Valuescope, Intellisphere, Accumark, Mitchell Ultramate, PeopleSoft, Blackboard, QuestionMark, Vista Survey Tool, Articulate Presenter, Responsware, PenPro, Autosource, Microsoft Word, Microsoft Excel, ADDIE, E-Learning, Instructional Design, Insurance, Presenter, Training
Education
Southern Illinois University, Carbondale 2000 — 2003
Bachelor of Science, Automotive Technology
Parkland College 1999 — 2000
General Studies
Progressive Insurance April 2012 - Present
Progressive Insurance 2005 - Present
Progressive Insurance (Mayfield USA) 2005 - Present
Progressive April 2005 - April 2012
Progressive Casualty Insurance April 2005 - April 2012
Infocision May 2004 - April 2005
Case Western Reserve University April 2001 - May 2004
Operating Tax Systems 2000 - 2001
Skills
SCOM 2007 Authoring, SCOM 2007 Reporting, SCOM 2007 Implementation, SQL, T-SQL, Microsoft SQL Server, Servers, Databases
Education
Kent State University - Graduate School of Management 1999 — 2001
MBA, concentration in MIS
Kent State University 1995 — 1998
BBA, marketing and CIS
Progressive February 2001 - Present
Ferguson June 1999 - February 2001
Skills
Performance Management, Talent Acquisition, Employee Relations, Recruiting, Onboarding, Human Resources, Applicant Tracking..., College Recruiting, Employee Benefits, Workforce Planning, Employee Engagement, Talent Management, Benefits Administration, Succession Planning, Management
Education
Murray State University
M.S., Business Communications
Murray State University
B.S., Early Education
Accretive Health 2009 - Present
IBS (Accretive Health) 2008 - 2009
Progressive 2000 - 2007
Progressive 1998 - 2000
Progressive 1989 - 1998
Skills
Project Management, Management, Change Management, Leadership, Training, Team Leadership, Analysis, Technical Support, Data Analysis, IT Operations, Operations Management, Disaster Recovery, HTML, IT Management, IT Service Management, InfoPath, Microsoft Office, SOA, Testing, Vendor Management, Web Applications
Education
Kent State University 1988 — 1989
Associates, Computer Science
Kent State University 1980 — 1984
BS, Education
Progressive April 2006 - Present
Progressive Insurance October 2002 - April 2005
Computer Task March 2000 - October 2002
Health Data Services September 1998 - March 2000
OCLC August 1995 - August 1997
Skills
Business Process..., Teaching, Retrieval, SQL, Microsoft SQL Server, Oracle, SSIS, Data Warehousing, SharePoint, Visio, Data Analysis, Business Intelligence, Crystal Reports, Business Objects, SSRS, ETL, Access, Metrics
Education
The Ohio State University 1995 — 2007
MA, Cognitive/Experimental Psychology
Cleveland State University 1993 — 1995
BA, Psychology
Lakeland Community College 1992 — 1994
AA, Psychology
Ohio University 1991 — 1991
N/A, Biology
Import / Export 2007 - Present
Curascript 2003 - 2006
Bogin, Munns & Munns, P.A. 2004 - 2004
Progressive 2002 - 2003
Allstate 1999 - 2002
Car Temps 1998 - 1999
Skills
Process Improvement, Business Analysis
Education
Louisiana State University, Paul M. Hebert Law Center 1998 — 2003
Louisiana Tech University 1994 — 1998
BA, Poli Sci / English (pre-law)
American Family Insurance January 2014 - August 2014
Travelers Insurance March 2009 - March 2012
Progressive Insurance March 2008 - December 2008
Progressive Insurance August 2006 - March 2008
Progressive June 2002 - June 2004
Skills
Property & Casualty..., Claims Management, Negotiation, Automobile, Insurance, Liability, Claim, Subrogation, Casualty, Legal Liability, Casualty Insurance, Claim Investigation, General Insurance, Property Damage, Customer Service, Risk Management
Education
St. Martin's College
Bachelors, with; Finance
Progressive October 2004 - Present
Threshold Networks January 2002 - 2004
ADC Telecommunications 1999 - 2002
Cray Research 1990 - 1995
Skills
Enterprise Architecture, XML, .NET, Software Development, Java, Business Strategy, Product Development, Strategy, Analysis, Cloud Computing, Databases, Agile Methodologies, Leadership, Product Management, Business Intelligence, Integration, Management, IT Strategy
Education
Ohio University 1975 — 1979
BSEE, EE CS
CCHS
Progressive Director of Scheduling OPsProgressive Insurance2005 - Present
Education
Miami University 1991 — 1995
Progressive November 1998 - Present
Galt Enterprises, Inc. January 1991 - October 1998
Education
The University of Chicago Booth School of Business 2006 — 2008
MBA, Business
Progressive Group Manager IT Product DevelopmentProgressive Insurance1990 - Present
Education
The Defiance College
Progressive April 2007 - Present
TobiasGroup May 2004 - April 2007
Infocision 2002 - 2004
Skills
Data Warehousing, SQL, SSIS, Enterprise Software, T-SQL, ETL, Analysis Services, SSRS, Database Design, XML, Microsoft SQL Server, WCF, Databases, Data Modeling, Business Intelligence
Education
Kent State University
B.B.A, Computer Information Systems
Progressive Sales Manager / eLearning Development MgrProgressive Insurance1997 - Present
Progressive 1997 - 2005
Skills
Insurance, Account Management, Negotiation, New Business Development, Consultative Selling, Marketing Strategy, Direct Sales, Selling, Project Management, E-Learning, Sales Management, Training Delivery, Training, Online Marketing, Sales, Marketing, Product Marketing
Education
Robert Morris University 1997 — 1999
Progressive
Skills
General Insurance, Property & Casualty..., Commercial Insurance
Education
Kent State University 1987 — 1990
Progressive August 2004 - Present
McBreen & Kopko, Counselors at Law September 1997 - August 2004
Skills
Litigation, Personal Injury, Insurance Law, Product Liability, Civil Litigation, Arbitration, Liability, Legal Research, Mediation, Automotive, Automobile Liability
Education
Temple University - James E. Beasley School of Law 1994 — 1997
Doctor of Law (J.D.)
La Salle University 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government
The Hartford August 2013 - July 2015
National Interstate Insurance Company October 2010 - May 2012
Zurich Insurance December 2008 - October 2010
AIG March 2006 - December 2008
Progressive 2002 - 2006
Progressive Insurance 2002 - 2006
Ecotran 1996 - 1997
Skills
Sales, Property & Casualty..., Insurance, Training, Selling, Leadership, Commercial Insurance, Liability, Business Development, Commercial Lines, Casualty, Professional Liability, Marketing
Education
The College of Wooster 1988 — 1992
Bachelor of Arts, History
Progressive Insurance October 2009 - Present
Progressive January 2007 - October 2009
Ernst & Young LLP November 1995 - December 1999
Education
Miami University 1991 — 1995
Bachelors of Science, Accounting
Ross Stores Customer Contact RepProgressive InsuranceJanuary 2008 - July 2010
Progressive January 2007 - January 2008
Jacksonville State University 2002 - 2004
Education
Jacksonville State University 1999 — 2004
Bachelor of Arts - General Studies, Humanities - Anthropology, Geography
progressive February 2007 - Present
Education
San Diego State University-California State University 2003 — 2006
Progressive May 2005 - Present
Skills
Property & Casualty..., Claim, Claims Management, Liability, Casualty, Insurance, Property Damage, Commercial Insurance, Commercial Lines, General Insurance, Subrogation, Legal Liability, Liability Analysis, Claim Investigation, Professional Liability, Underwriting, Litigation Management, Claims Handling, Workers Compensation, Property Claims
Education
Northern Arizona University, College of Business Administration 2001 — 2004
Bachelor of Science in Business Administration, Finance
Kerr Lakeside March 2013 - Present
Aleris 2007 - 2013
Progressive 1994 - 2007
Skills
Process Improvement, Operations Management, Supply Chain Management, Logistics, Continuous Improvement, Purchasing, Procurement, Supply Chain, Inventory Management, Forecasting, Materials Management, Change Management, Manufacturing, Strategic Sourcing, Project Planning, Operational Excellence, Management, Budgets
Education
Lakeland Community College 1990 — 1995
Progressive Insurance February 2009 - Present
Progressive Insurance October 1987 - February 2009
Progressive 1987 - 2008
Harcourt Brace Jovanovich (now Edgell Communications) April 1985 - October 1987
Babcox Publications March 1983 - April 1985
Skills
Insurance, Internal Communications, SharePoint, Coaching, Corporate Communications, Editing, AP Style, Crisis Communications, Change Management, Event Management
Education
Ohio University 1978 — 1980
BSJ, Journalism/Graphic Design
Mount Vernon Nazarene University 1976 — 1978
Associates, Mass communications
Progressive January 2002 - November 2007
Education
Lakeland Community College 2002 — 2007
Associate, Business Management in Information Technology
M&T Bank November 2014 - Present
USAA December 2011 - October 2014
USAA February 2010 - December 2011
USAA July 2008 - February 2010
USAA May 2007 - July 2008
Progressive May 2006 - May 2007
Skills
Capital Management, Pricing, Forecasting, ALM, SAS, Funds Transfer Pricing, Stress Testing, SQL, VBA, Liquidity Management, Asset Liability..., Bancware, Monte Carlo Simulation, Strategic Planning, Financial Modeling, Planning Budgeting &..., Development Of Employees, Team Building, Economic Capital, Banking, Business Analysis, Financial Analysis, Liquidity, Risk Management, Strategy, Analysis, Process Improvement, Leadership, Finance
Education
The University of Texas at San Antonio 2008 — 2011
MS, Finance
University of Georgia 2005 — 2006
BS, Mathematics
Progressive Insurance April 2004 - Present
Progressive 1998 - Present
Skills
Claims Management, Claim, Liability, Insurance, Property Damage, Property & Casualty..., Liability Analysis, Claim Investigation, Commercial Lines, Claims Resolution, Claims Handling, Auto Claims, Casualty Claims, Claims Investigations
Education
Rutgers University-New Brunswick 1992 — 1996
Progressive Insurance June 2012 - Present
Progressive June 2008 - June 2012
Progressive Insurance 2008 - 2010
Progressive 2006 - 2007
Progressive Insurance 2003 - 2006
Skills
Leadership, Management, Project Management, Forecasting, Insurance, Time Management, Banking, Auditing, SDLC, Business Analysis, Process Improvement, Vendor Management, SharePoint, ITIL, IT Management
Education
The Ohio State University 1989 — 1993
Finance
Progressive HR Project/Program SpecialistProgressive InsuranceJuly 2007 - Present
Progressive Insurance July 2002 - September 2007
Progressive Insurance June 2001 - December 2002
Education
Kent State University 1988 — 1993
BBA, Finance
Progressive October 2006 - Present
Lake County August 2003 - July 2004
Progressive Insurance January 1995 - August 2000
Skills
Testing, Test Planning, Software Quality..., Quality Assurance, Agile Methodologies, SharePoint, SQL, Quality Center, User Acceptance Testing, XML, C#, Visual Studio, SDLC, Test Automation, Process Improvement
Education
Lake Erie College 2001 — 2003
Bachelor or Arts, Education
Riverside High School 1981 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
National General Insurance August 1996 - Present
Fleet Mortgage 1994 - 1996
Progressive 1986 - 1993
Skills
Product Development, Insurance, Property & Casualty..., Product Management, Actuarial Science, Claim, Underwriting, Data Modeling, Pricing, SDLC, Business Analysis, Liability, Casualty, General Insurance, Requirements Analysis, Leadership
Education
St. Cloud State University 1982 — 1985
B.A., Mathematics
National General Insurance September 2013 - Present
National Interstate Insurance Company July 2011 - September 2013
Federated Insurance July 2007 - July 2011
Progressive September 2002 - August 2007
Skills
Property & Casualty..., Sales, Account Management, Customer Service, Sales Management, Insurance, Direct Sales, New Business Development, Marketing, Cold Calling, Sales Process, Sales Presentations, Commercial Insurance, Workers Compensation, Underwriting, Health Insurance, Employee Benefits, Team Building, Marketing Strategy, Microsoft Excel, Microsoft Office, Legal Liability, Claim, Management
Education
Kent State University 1996 — 2000
BS, Finance
Progressive May 1997 - Present
Progressive Insurance 1997 - Present
Skills
SAS, Data Analysis, Statistics, Data Mining, Analytics, Analysis, Access, Insurance, Business Analysis, SAS/SQL
Education
Miami University 1989 — 1994
BS, Mathematics and Statistics
Progressive 2008 - Present
Education
Lakeland Community College
Progressive Insurance June 2003 - Present
progressive 2003 - 2008
Education
The University of Kansas 1999 — 2003
Progressive 1998 - Present
Progressive Insurance 1998 - Present
Alltel Information Services January 1996 - February 1998
DuPont January 1989 - December 1995
Education
Widener University 1993 — 1995
M.B.A., Finance
Purdue University 1984 — 1988
B.S. Accounting
Progressive January 2013 - Present
Skills
SharePoint, Business Analysis, Process Improvement
Education
Lakeland Community College 1988 — 1992
Liberal Arts
Progressive January 2003 - Present
Skills
Insurance, Process Improvement, Public Speaking, Business Analysis, Microsoft Word, Risk Management, Property & Casualty..., Social Media, PowerPoint, Coaching
Education
Lake Erie College
Lake Erie College
Business, Management, Marketing, and Related Support Services
Progressive Insurance February 1989 - Present
Progressive 1989 - 2008
Skills
Budgets, Insurance, Property & Casualty..., Business Intelligence
Education
The Ohio State University 1984 — 1988
Economics
Progressive June 2003 - Present
Education
Purdue University 2000 — 2003
Bachelors, Management
Progressive Insurance May 2005 - Present
Progressive September 2000 - April 2004
Progressive November 1999 - August 2000
Skills
Performance Management, Human Resources, Leadership Development, Employment Law, Employee Relations, Conflict Resolution, Recruiting, Vendor Management, Personnel Management, Training, Management
Education
Santa Clara University School of Law 1990 — 1993
Juris Doctor, Law
University of California, Berkeley 1985 — 1989
Bachelor of Arts, Art History
Progressive February 2006 - Present
Skills
Auto Liability, Insurance Claims, Property & Casualty..., Claims, Coverage, Claim, Casualty, Liability, Insurance, Claims Management
Education
Longwood University 2001 — 2005
BS, Biology
Progressive November 2013 - Present
Progressive Insurance January 2007 - November 2013
Progressive Insurance July 2005 - February 2009
Progressive Insurance July 2005 - December 2007
USAirways 1992 - 1998
Skills
ITIL, IT Management, Call Centers, Business Process..., Vendor Management, IT Service Management, Business Analysis, Management, Incident Management, IT Operations, Performance Measurement, Process Improvement, Disaster Recovery, Analysis, SDLC, SharePoint
Education
Robert Morris University 1993 — 1998
MBA, Bachelors in Mathematics
Penn State University 1985 — 1989
BS, Mathematics, Secondary Education
Progressive 2008 - Present
Progressive Insurance November 2007 - March 2008
Progressive Insurance January 2004 - November 2007
Skills
Claims Management, Property Damage, Claim, Property & Casualty..., Casualty, Liability, Insurance, Subrogation, Liability Analysis, Claim Investigation, General Insurance, Commercial Lines, Legal Liability, Claims Handling, Workers Compensation, Claims Resolution, Analysis, Leadership
Education
Michigan State University 1998 — 2000
Bachelor of Science (B.S.), Psychology
Progressive Insurance January 2014 - Present
Progressive December 2006 - December 2013
Western Enterprises May 2000 - December 2006
Skills
Operations Management, CRM, Insurance, Casualty, Negotiation, Change Management, B2B, Marketing, New Business Development, Sales Management, Coaching, Customer Retention, Strategic Planning, Sales, Risk Management, Underwriting, Business Strategy, Marketing Strategy, Team Leadership, Account Management, General Insurance, Customer Satisfaction, Forecasting, Customer Service, Team Building, Training, Budgets, Liability, Contract Negotiation, Claim, Management, Property & Casualty..., Process Improvement, Sales Presentations, Commercial Insurance
Education
Kent State University 1986 — 1990
B.A., Business
Progressive September 1997 - Present
Education
Notre Dame College 2001 — 2006
Oakland Community College 1992 — 1993
Razors Edge Consulting February 2008 - Present
Progressive 1998 - 2008
Skills
Claim Investigation, Claim, Management, Leadership, Business Analysis, Property & Casualty..., Strategy, Coaching, Customer Service, Liability, Claims Management, Performance Management, Casualty, Team Building, Insurance, Underwriting, Property Damage, Liability Analysis, General Insurance, Legal Liability, Commercial Lines, Process Improvement, Subrogation, Commercial Insurance, SAS, Pricing, Risk Management, Litigation Management, RV, Analytics, Casualty Insurance
Education
Penn State University
State of Minnesota October 2014 - Present
Travelers 2007 - 2014
Progressive 2001 - 2007
Licensed Private Investigator 1998 - 2001
Viking Insurance/Guaranty National Insurance 1996 - 1998
Northland Insurance Group 1993 - 1996
Aetna Life and Casualty 1988 - 1993
Skills
Investigations, Claims, Fraud, Investigation, Fraud Investigations, Insurance, Claim, Subrogation, Liability, Property Damage, Private Investigations, Claim Investigation, Litigation Management, Legal Liability, Liability Analysis, Casualty, Accident, Claims Management, Property & Casualty..., Casualty Insurance, Background Checks, Insurance Law
Education
St. Cloud State University 1985 — 1987
Business, Marketing, Finance, Management, etc.
North Hennepin Community College 1983 — 1985
Associate of Arts (A.A.)
Progressive Insurance October 2003 - Present
Progressive Insurance July 1991 - Present
progressive 1999 - 2008
Skills
Performance Management
Education
Kent State University 1985 — 1991
Bachelor of Arts, Rhetoric and Communications
Step by Step, Inc October 2011 - Present
HyperQuest September 2010 - March 2011
progressive November 2007 - September 2010
Skills
Casualty, Property & Casualty..., Claim, Liability, Legal Liability, Insurance, Commercial Insurance, General Insurance, Professional Liability, Adjusters, Motorcycle, Casualty Claims, Catastrophe, Insurance Adjusting, Applied Behavior..., Cpr Certified, First Aid, Social Skills, Social Services, Special Needs, Autism, Autism Spectrum..., PDD-NOS, Multitasking Skills, Criminal Law, Criminal Justice, Business, MBA classes
Education
University of Phoenix 2008 — 2010
n/a, Business Administration and Management, General
King's College 1995 — 1999
BA, Criminal Justice
DENNY MENHOLT FRONTIER CHEVY December 2009 - Present
PROGRESSIVE May 2001 - October 2009
Education
Montana State University-Billings 1996 — 1999
Bachelor's degree, Secondary Education and Teaching, 3.57
Progressive Insurance April 2005 - Present
progressive 1998 - 2011
Education
The Ohio State University 1990 — 1994
Journalism, Marketing
The Ohio State University 1990 — 1994
Journalism, Marketing
University of Akron 1989 — 1990
Solon High School 1986 — 1989
Progressive June 2007 - Present
Education
Punjab Technical University
Business Ink Co June 2013 - Present
The Arc of Texas February 2012 - June 2013
Progressive September 2005 - July 2010
AT&T Wireless 1998 - 2004
Skills
Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, QuickBooks, Microsoft Excel, General Ledger, HIPAA, Invoicing, 10 Key, Microsoft Word, Office Administration
Education
St. Edward's University
BBA, Business Administration
Progressive Insurance February 2015 - Present
Progressive Insurance July 2011 - February 2015
Progressive Insurance April 2010 - July 2011
Progressive Insurance December 2007 - April 2010
Progressive Insurance July 2006 - December 2007
Progressive July 2002 - July 2006
Skills
Claims, Casualty, Insurance, Performance Management, Coaching, Business Strategy, Test Strategy, Claims Management, Claim, Employee Benefits, Property & Casualty..., Process Improvement, Change Management, Liability, Subrogation, Litigation Management, Claim Investigation, Claims Resolution, General Insurance, Liability Analysis, Claims Handling, Leadership, Human Resources, Legal Liability, Succession Planning, Employee Relations, Diversity, Workers Compensation, Casualty Insurance
Education
Suffolk University Law School 1993 — 1997
J.D.
University of Rhode Island 1989 — 1991
M.S., Labor and Industrial Relations
State University of New York College at Brockport 1983 — 1988
B.S., Business Administration
GFHS
Avantia, Inc. January 2014 - Present
Independent Consultant May 2004 - January 2014
National City 2001 - 2003
Fathom Interactive June 2000 - February 2001
Progressive March 1997 - June 2000
KeyCorp November 1994 - March 1997
Olsten Staffing Services April 1993 - November 1994
The Christian and Missionary Alliance 1985 - 1993
InfoCision Management Corporation 1990 - 1991
Nyack Hospital 1981 - 1984
Skills
Microsoft SQL Server, ASP.NET, WCF, .NET, SQL, Agile Methodologies, C#, Web Services, XML, JavaScript, VB.NET, T-SQL, Databases, Visual Studio, Software Development, Oracle, SSIS, DB2, jQuery, CSS, C++, Visual C++, LoadRunner, Load Testing, Database Design, Object Oriented Design, Requirements Analysis, Visual Studio Team..., HTML, ASP.NET AJAX, Enterprise Architecture, Software Documentation, Unit Testing, Object Oriented Modeling, UML, SSRS, Web Applications, SOA, LINQ, ASP
Education
Weatherhead School of Management at Case Western Reserve University 1994 — 1999
MBA
Alliance Theological Seminary, Nyack, New York 1980 — 1984
Master of Divinity, Pastoral Studies
Miami University 1975 — 1979
BA, Classics
Stow High School 1971 — 1975
Liberty Mutual August 2009 - Present
Progressive Auto Insurance 1985 - May 2009
Direct General Insurance 2009 - 2009
Direct General Insurance 2009 - 2009
Progressive 1985 - 2009
Progressive Insurance 1985 - 2009
United Southern Assurance Co. 1989 - 1991
United Southern Assurance Co. 1989 - 1991
Skills
Claim, Commercial Lines, Underwriting, Insurance, Litigation, Personal Injury, Risk Management, Workers Compensation, Liability, Professional Liability, Property & Casualty..., Commercial Insurance, Investigation, Litigation Management, Policy, Claims Management, Mediation, Negotiation, General Insurance, Process Improvement, Analysis, Casualty, Operations Management, Legal Liability, Subrogation, Claim Investigation, Property Damage, Leadership, Claims Resolution, Settlement, Excess, Adjustments, Casualty Insurance
Education
The University of Akron 1984 — 1988
MBA, Finance
Kent State University 1980 — 1984
BBA, Marketing
Progressive
Skills
Insurance, Sales Presentations, Market Analysis, Negotiation, Sales, Sales Management, Pricing, Customer Retention, Selling, Sales Operations, Direct Sales, Sales Process, Competitive Analysis
Education
University of Kansas 1999 — 2004
Bachelors, Economics
ACE Group September 2012 - Present
Progressive Insurance February 1995 - August 2012
Progressive 1995 - 2009
Skills
Claim, Property & Casualty..., Management, Property Damage, Liability, Commercial Insurance, Claims Management, Casualty, General Insurance, Insurance, Negotiation, Training, Team Building, Subrogation
Education
State University of New York College at Oneonta 1986 — 1990
BS, Economics/Finance
byram hills 1982 — 1986
Progressive Insurance April 2013 - Present
Progressive Insurance April 2012 - April 2013
Progressive Insurance November 2008 - April 2012
Progressive Insurance January 2004 - November 2008
Progressive Insurance September 2002 - January 2004
Progressive March 2000 - September 2002
Skills
Claims Management, Subrogation, Property & Casualty..., Claim, Sales, Liability, Persuasive Presentations, Claim Investigation, Insurance, General Insurance, Legal Liability, Process Improvement, Customer Service
Education
SUNY Oneonta
Progressive
Skills
Property & Casualty...
Education
Kent State University
Library Science
Rio Salado College
Client Relations
University of Mount Union
BA, Spanish, French, Education
Schuler, Halvorson, Weisser and Zoeller, P.A. December 2011 - Present
Progressive Insurance September 1998 - December 2011
Progressive 1998 - 2009
AIG Personal Lines Auto Insurance March 2006 - January 2008
Progressive Insurance November 2003 - March 2006
Skills
Claim, Subrogation, Civil Litigation, Personal Injury, Casualty, Liability, Litigation Management, Property Damage, Claims Management, Liability Analysis, Product Liability, Insurance Law, Claim Investigation, General Insurance, Litigation Support, Claims Resolution, Automobile Accidents, Claims Handling, Claims Investigations, Legal Liability, Accident, Property, Medical Malpractice, Commercial Insurance, Insurance, Personal Injury..., Commercial Lines, Mediation, Investigation, Settlement, Litigation, Torts, Underwriting, Umbrella Insurance, Injury, Depositions, Motorcycle, Excess, Dispute Resolution, Property Claims, Wrongful Death, Casualty Insurance, Professional Liability, Property, Public Liability, Workers Compensation
Education
Kingsborough Community College
Associates, Business Adminstration
Progressive 2001 - Present
Skills
Social Media Marketing, Photography, SEO, Property & Casualty..., Insurance, Marketing Strategy, Sales, Training, Account Management, Strategy, Management
Education
Texas Tech University 1980 — 1985
B.A. Advertising
Progressive 1994 - Present
Harbor Hospital 1990 - 1994
Univeristy of Maryland 1987 - 1989
Strong Memorial Hospital 1984 - 1986
Education
State University of New York College at Brockport 1980 — 1984
BSN, Nursing
Progressive March 1991 - Present
Progressive Insurance March 1991 - Present
GE 1987 - 1991
EDS 1985 - 1987
Skills
ITIL, SDLC, SharePoint, Data Warehousing, Disaster Recovery, IT Management, Vendor Management, Microsoft SQL Server, IT Service Management
Education
Robert Morris University 1981 — 1985
Robert Morris University 1981 — 1985
Robert Morris University 1981 — 1985
bachelors, Business Information systems
Affordable-IT December 2013 - Present
Progressive June 1999 - December 2013
Progressive Insurance August 2000 - May 2003
Progressive Insurance June 1999 - July 2000
Skills
PMP, ITIL, Information Technology, SharePoint, SDLC, Process Improvement, IT Asset Management, IT Service Management, Vendor Management, Risk Management, Business Analysis, ITIL Certified, IT Management, Software Documentation, Project Management, Management, Microsoft SQL Server, IT Audit, Sarbanes-Oxley, Insurance, Business Process..., Troubleshooting, Disaster Recovery, BMC Remedy, IT Strategy, Integration, Enterprise Architecture, Requirements Gathering, Problem Management, IT Operations, Analysis, Agile Methodologies, Business Intelligence, Requirements Analysis, Leadership, Enterprise Software, Software Development
Education
John Carroll University 1994 — 1997
Bachelors, English/Education
Appraisally May 2014 - Present
York Risk Services Group 2014 - 2015
York Risk Services Group 2014 - 2015
York Risk Services Group 2014 - 2015
iClaim Services April 2010 - April 2014
Self Employed April 2008 - April 2010
Progressive February 2005 - February 2008
US Army July 2003 - March 2005
Selva Marina Country Club May 2000 - September 2002
Skills
Claim, Insurance, Claims Management, Liability, General Insurance, Reinsurance, Risk Management, Underwriting, Casualty, Legal Liability, Management, Property & Casualty..., Commercial Insurance, Commercial Lines, Subrogation, Casualty Insurance, Property Damage
Education
Muskingum College 1999 — 2003
Bachelor of Arts (B.A.), Political Science and Government, History, & Business
University of Toulon Du Var 2001 — 2002
Progressive ManagerProgressive2004 - Present
The Hartford 2002 - 2010
travelers 1989 - 2002
Education
Rutgers, The State University of New Jersey-New Brunswick
Master of Science (MS), Human Resource Management
Great West Casualty Company July 2015 - Present
Great West Casualty Company September 2013 - June 2015
Travelers November 2010 - September 2013
Progressive 2000 - 2010
Progressive January 2000 - January 2003
Country Insurance January 1996 - January 2000
Country/MSI Insurance January 1991 - January 2000
Countrywide Insurance Group 1989 - 2000
Country January 1994 - January 1996
Country Insurance January 1992 - January 1994
Skills
Insurance, Liability Analysis, Claim, Casualty, Liability, Claims Management, Claim Investigation, CPCU, AIC, Commercial Lines, Subrogation, Property, Legal Liability, Commercial Insurance, Litigation Management, Professional Liability, Claims Resolution, Inland Marine, Homeowners, Casualty Claims, Claims Investigations, Personal Injury, Property Damage, Claims Handling, Property & Casualty..., General Insurance, Workers Compensation, Umbrella Insurance, Reinsurance, Excess, Casualty Insurance
Education
Northwestern College 1986 — 1989
Bachelors, Business
Northwestern College 1986 — 1989
BS, Business Management/Marketing
Progressive February 2007 - Present
Dillards November 2004 - August 2005
Skills
Claim Investigation, Claims Management, Property & Casualty..., Casualty, Liability, Property Damage, Subrogation, Legal Liability, Lotus Notes, Customer Service, Claims Handling, Claims Resolution, Human Resource..., Cultural Diversity, Banking, Acting/Modeling, Retail/Fragrance...
Education
Lakeland Community College 1992 — 2011
Human Resource Certificate, Human Resources Management/Personnel Administration, General
Progressive January 2008 - Present
Skills
Insurance, Property & Casualty..., Claim, Liability, Casualty, Commercial Insurance, General Insurance, Claims Management, Legal Liability, Commercial Lines, Professional Liability, Property Damage, Subrogation
Education
South Texas College of Law 2013 — 2017
Doctor of Law (JD)
University of Houston-Clear Lake 2002 — 2005
Bachelor of Business Administration (BBA)
Siraat Bilalian Kenpo July 2004 - Present
Progressive December 2009 - August 2010
Skills
Customer Service, Martial arts, Youth Mentoring, Telephone customer..., ex-Soldier, Philosopher
Education
Pima Community College 2012 — 2014
Virgina commonwealth university 1986 — 1988
Journalism
Exel Inc May 2005 - Present
Transaction Network Services May 2002 - April 2005
Progressive April 1997 - September 1999
Auto Connection February 1994 - September 1997
One Hour Martinizing September 1988 - November 1993
Skills
Data Entry, Organization, Multi Tasking, Teamwork, Quick Study
Education
Morrison R. Waite High School 1980 — 1983
High School Diploma, General Studies
Owens Community College
Associate of Science, Pre-Culinary Art Concentration
Progressive Insurance Claims SupervisorProgressive Insurance2008 - Present
Progressive 2006 - 2008
Progressive Insurance 2003 - 2006
Adecco Staffing, USA July 2002 - November 2003
Skills
Property Damage, Claims Management, Claim, Claim Investigation, Liability, Casualty, Claims Handling
Education
Sonoma State University 1998 — 2002
Bachelor's Degree, Psychology, Business Administration
Sonoma State University
Progressive April 2003 - Present
Progressive Insurance April 2003 - Present
Education
Kent State University
Bachelor's of General Studies, Concentrations in English, Psychology and Sociology