Progressive Insurance Company
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Customer service: 1 (800) 776-4737 Headquarters: Mayfield, OH CEO: Tricia Griffith Founders: Joseph Lewis, Jack Green
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161 Progressive Insurance Company employees in database. Find out everything there's to know about Progressive Insurance Company employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Company Employees
Self Employed January 2009 - Present
Progressive Insurance Company October 2007 - Present
Skills
Adobe Creative Suite, Property & Casualty..., Customer Service, Insurance, Social Media, Microsoft Office, Photoshop
Education
Colorado Technical University 2006 — 2012
Bachelor of Applied Science (BASc), Digital Media, Advertising and Design
Friedman, Domiano & Smith Co. May 2012 - June 2013
City of Akron law department March 2012 - May 2012
Progressive Insurance Company December 2002 - December 2011
United States District Court, Northern District of Ohio May 2011 - July 2011
R.J. Smith and Associates April 2008 - January 2009
United States Air Force September 1998 - September 2002
Skills
Courts, Westlaw, Legal Research, Legal Writing, Corporate Law, Legal Assistance, Research, Litigation, Insurance, Claim, Negotiation, Civil Litigation, Microsoft Office, Personal Injury, Public Liability, Lexis, Employment Law, Legal Issues, Appeals
Education
University of Akron School of Law 2009 — 2013
Juris Doctor, Cum Laude
Kent State University 2003 — 2007
Bachelors, Political Science
Progressive Insurance Company 2008 - 2010
Skills
Umbrella Insurance, Term Life Insurance, Surety Bonds, Health Insurance, Workers Compensation, Commercial Lines, Inland Marine, Legal Liability, Insurance, Flood Insurance, Earthquake, Bonds, Commercial Insurance, Homeowners, Renters, Universal Life, Whole Life, Auto, Home, Life, Umbrella, Tax Preparation, Coveredca/Afordable...
Education
Cal State San Bernardino 1986 — 1988
BA Business Administration, Marketing
Riverside Community College 1984 — 1986
Associates of Arts, Business
FUJIFILM Dimatix, Inc December 2004 - Present
FUJIFILM Dimatix, Inc October 2002 - December 2004
Thayer School of Engineering at Dartmouth College March 2001 - October 2002
Goss Logan Insurance Agency May 2000 - March 2001
Thayer School of Engineering at Dartmouth College September 1998 - April 2000
Progressive Insurance Company September 1996 - August 1998
Progressive Insurance May 1996 - August 1996
Personnel Connection January 1996 - April 1996
Castleton State College August 1995 - December 1995
Skills
Microsoft Excel, Outlook, Photoshop, Research, Team Leadership, Windows, Troubleshooting, Project Planning, Interviews, Microsoft Word, HTML, Human Resources, Customer Service, Public Speaking
Education
Castleton University 1991 — 1995
BS, Corporate Communications
Lebanon High School
Progressive Insurance April 2010 - Present
Progressive Insurance Company September 2013 - October 2014
Orange Lake Country Club, Inc September 2007 - February 2010
Bob Knight Photo, Inc August 2005 - May 2007
Skills
Marketing, Time Management, Legal Writing, Personal Injury, Budgets, Litigation, Advertising, Data Entry, Management, Public Speaking, Social Media Marketing, Social Networking, Research
Education
Florida State University 2012 — 2014
Master's degree, Criminology
Florida State University 2004 — 2007
Bachelor of Arts, Criminology; Political Science; Pre-Law
Chase December 2014 - Present
Self Employed July 2010 - Present
Nationwide Insurance June 2013 - October 2014
Safe Auto Insurance Company July 2002 - July 2010
Safe Auto Insurance Company July 2002 - January 2007
Progressive Insurance Company August 2000 - June 2002
Applause Catering August 1997 - July 2000
Skills
Property & Casualty..., Time Management, Sales, Customer Service, New Business Development, Program Management, Insurance, Claim, Policy, Casualty, General Insurance, Liability, Adobe Captivate, Instructional Design, E-Learning, Adobe Creative Suite, Learning Management..., Leadership, Process Improvement
Education
The Ohio State University 1997 — 2000
Sociology/Criminology
Cleveland State University 1997 — 1998
Sociology
City of Woodbury August 2012 - Present
Stauer July 2014 - Present
Asset Marketing Services and Stauer January 2011 - July 2014
Asset Marketing Services January 2010 - January 2011
Kingsway America, Inc March 2008 - December 2009
Mendota Insurance, a Kingsway America Company January 2007 - March 2008
Progressive Insurance Company October 2005 - January 2007
Skills
•Lean Six Sigma, Black..., Project Management, Budgets, Negotiation, Quality Control, Business Strategy, Management, Microsoft Excel, Business Process, Leadership, PowerPoint, Outlook, Insurance, Emergency Medical..., Firefighter I & II, Training, Process Improvement, Analysis, Cross-functional Team..., CRM, Strategy, Access, Business Process..., Strategic Planning, Business Analysis, Team Building, Customer Service, Marketing Strategy, Microsoft Office, Team Management, Analytics, Operations Management
Education
Hamline University 2009 — 2010
Master, Business Administration
Saint Cloud State University - G.R. Herberger College of Business 2003 — 2005
Bachelors, Marketing
USAA July 2007 - Present
Fil-Am Realty August 2005 - Present
USAA December 2005 - July 2007
Progressive Insurance Company April 2003 - December 2005
Trinity Universal Insurance September 2001 - April 2003
USAA March 1999 - September 2001
USAA March 1997 - March 1999
US Army November 1974 - March 1981
Skills
Insurance, Underwriting, Claim, Risk Management, Leadership, Property & Casualty..., Analysis, Negotiation, Training, Customer Service, Budgets, Team Leadership, Casualty, Process Improvement, Microsoft Office, BPO, Claims Management, Vendor Management, Program Management, Project Planning, Change Management, Financial Analysis, Project Management, Process Engineering, Business Process..., Business Analysis, Operations Management, Team Building, Six Sigma, Management Consulting, Management, Call Centers, Cross-functional Team..., Business Process, Strategy, Strategic Planning
Education
Our Lady of the Lake University 1991 — 1993
Master of Business Administration, Management
The University of Texas at San Antonio 1983 — 1991
Bachelor of Arts, Political Science
Progressive Insurance March 2014 - Present
Progressive Insurance Company February 2006 - Present
Marathon Oil Company 2000 - 2005
Skills
Public Speaking, Self-directed, Persuasion, Negotiation, Consultative Selling, Account Management, Coaching, Problem Solving, Contract Negotiation, Selling, Social Media Marketing, Sales Management, Property & Casualty..., Insurance, Sales Presentations, Business Planning, Umbrella Insurance, Homeowners, Sales, Claim, Casualty, General Insurance, Liability, Management, Customer Retention, Time Management, Direct Sales, Cold Calling, Sales Process, Pricing, Commercial Lines, Commercial Insurance, Liability Analysis, Property Damage, Marketing
Education
Central Michigan University 2003 — 2005
Masters of Science, Organizational Management/Leadership
The University of Findlay 1996 — 2000
Bachelor of Science, International Business, Marketing, Spanish
Cleveland Clinic February 2014 - Present
Javitch, Block & Rathbone October 2007 - November 2013
Javitch Block & Rathbone L.L.C October 2007 - November 2013
Hudson & Keyse, L.L.C September 2005 - September 2007
Progressive Insurance Company November 2004 - August 2005
Legal News Publishing Company February 2001 - April 2004
Chemical Financial Services January 1991 - December 1993
Skills
Invoicing, Management, Collections, Sales, Finance, Courts, Payments, Credit Cards, Documentation, Litigation, Call Centers
Education
The College of Wooster 1984 — 1989
Bachelor of Arts, English Literature
Church Mutual Insurance Company July 2013 - Present
Herrick & Hart June 2012 - July 2013
Progressive Insurance Company August 2006 - August 2009
Skills
Civil Litigation, Insurance Law, Business Law, Criminal Defense, Mediation, Federal Courts, Appeals, Personal Injury, Arbitration
Education
University of Wisconsin Law School 2009 — 2012
Juris Doctor
Arizona State University 2002 — 2006
BA
Apple September 2012 - Present
ROBERTLBEUKEMA.com 2012 - Present
Federal Emergency Management Agency September 2011 - October 2011
Progressive Insurance Company January 2003 - June 2011
Z-Telecom, Ltd January 1999 - September 2003
DIRECTV January 1995 - July 2003
Skills
Digital Photography, Photography, Photojournalism, Photos, Lightroom, Mac, Windows, Digital Video, Video Editing, Sales, Direct Sales, Sales Presentations, Microsoft Office, Image Editing, Graphic Design, Social Media, Blogging, Retail, Customer Retention, Advertising, Illustrator, Event Planning, Social Networking, Customer Service, SEO, Online Advertising, Social Media Marketing, Email Marketing, Facebook, Online Marketing
Education
Hillsborough Community College 2012 — 2014
Computer Science, 3.0
DeVry University 2010 — 2012
Pursuing, Computer Science, 4.0
Capital High School 1992 — 1995
Computers
ACE Group August 2014 - Present
Catlin January 2014 - Present
Catlin February 2011 - December 2013
Catlin December 2010 - February 2011
Assurance America April 2010 - December 2010
Esurance February 2005 - June 2010
Progressive Insurance January 2004 - March 2005
Progressive Insurance February 2002 - February 2004
Progressive Insurance Company February 1998 - February 2002
Skills
Claims Management, Business Analysis, Project Management, Property & Casualty..., Claim, Insurance, Liability, Casualty, General Insurance, Litigation Management, Commercial Lines, Process Improvement
Education
University of Alabama 1993 — 1997
Bachelor of Science (BS), Consumer Economics
Community Health Systems July 2015 - Present
Camellia Health Care December 2012 - July 2015
AccentCare March 2010 - November 2012
Guardian Homecare March 2008 - February 2010
Guardian Home Care Holdings Inc July 2007 - March 2008
Progressive Insurance Company February 2002 - July 2007
Main Street Entertainment January 1996 - January 2002
Skills
Home Care, Medicare, Healthcare, Managed Care, Home Infusion, Hospitals, Healthcare Management, Nursing, Medicaid, Long-term Care, Disease Management, Wound Care, Customer Service, Team Building, Sales Management, EMR, Direct Sales, Physicians, Sales Operations, HIPAA, Healthcare Information..., Healthcare Industry, Medical Devices, Leadership, Management, Elder Care, Sales, Cold Calling, Cardiology, Healthcare Consulting, Orthopedic, Revenue Cycle, Physician Relations, Case Management, Orthopedics, Strategic Planning, Training, New Business Development, Coaching, Budgets, Account Management
Education
Florida State University 1996 — 2001
B.S. Degree, Planning and Economics
Liberty Mutual Insurance Co. February 2009 - Present
Progressive Insurance Company June 2005 - February 2009
Nationwide Insurance Company February 1998 - June 2005
Commerce Insurance Company September 1993 - February 1998
Skills
Life Insurance, Liability, Legal Liability, Homeowners, General Insurance, Personal Injury..., Insurance, Annuity Sales, Sales, Claim
Education
The American College 2012 — 2013
LUTCF Designation, Insurance
Rhode Island College 1991 — 1993
Bachelor's Degree, Business Administration and Management, General
Merrimack College 1987 — 1991
Business Administration and Management, General
Progressive Insurance Company January 2009 - Present
Medical Billing & Recovery Services January 2007 - January 2009
Progressive Insurance Company January 2003 - January 2007
Education
Towson University 1999 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Assurant Solutions September 2011 - Present
Professional Staffing Services June 2010 - Present
Catastrophe Services INC January 2008 - Present
Jones, McRorie & Williams Inc January 2005 - Present
CNI Chicksaw National February 2009 - September 2011
Guideone Insurance Company January 2000 - January 2005
Progressive Insurance Company January 1997 - January 2000
Allstate Insurance Company January 1996 - January 1997
Mississippi Farm Bureau January 1989 - January 1997
Skills
Customer Relations, Underwriting, Negotiation, Excel, Strategic Planning, Microsoft Office, Risk Management, Change Management, Budgeting, Property & Casualty..., Process Improvement, Customer Service, Insurance, Problem Solving, Workers Compensation, Business Analysis, Commercial Insurance, PowerPoint, Coaching, Health Insurance, Word, Team Building, Claims, General Insurance, Compliance, New Business Development, Analysis, Financial Analysis, Accounting, Liability, Team Leadership, Marketing Strategy, Operations Management, General Liability, Casualty, Outlook, Employee Relations, Business Strategy, Product Development, Business Planning, Claim, Legal Liability, Subrogation, Professional Liability, Claims Handling
Education
Mississippi College 1983 — 1988
Business Adminstration, Management, 2.2
Mississippi College 1983 — 1988
Bachelor, Business Administration
Mississippi College 1983 — 1988
B.S, Business Administration
AmTrust Financial Services, Inc. (AFSI) October 2011 - Present
Laczko Consulting January 2008 - October 2011
Progressive Insurance 2000 - 2007
Progressive Insurance Company January 1996 - June 2000
Skills
PowerPoint, Financial Services, Leadership, Business Analysis, Management, Insurance, Change Management, Process Improvement, Human Resources, Project Management, Testing, Software Documentation, Claim, Quality Assurance, Vendor Management, Call Centers, Property & Casualty..., Information Technology, Requirements Gathering, Training, Claims Management, Risk Management, SDLC, Analysis
Education
Indiana University Bloomington 1977 — 1982
BS, Public Administration
Indiana University Bloomington
Hub International May 2011 - Present
The Transportation Group 1994 - 2011
Progressive Insurance Company January 1991 - December 1994
Transport Insurance Company 1986 - 1991
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Insurance, Casualty, Workers Compensation, Legal Liability, Liability, Professional Liability, Employment Practices..., General Insurance, Inland Marine, Excess, D&O, Commercial Lines, Captives, Casualty Insurance
Education
Mississippi State University 1978 — 1982
BS, Business
Just Write Court Reporters 2009 - Present
Progressive Insurance Company October 1989 - May 2009
Skills
Litigation, Personal Injury, Claim, Courts, Insurance, Litigation Management, Subrogation, Property & Casualty..., Property Damage, Liability Analysis, Claims Management, Claim Investigation, Depositions, Trials, Arbitration
Education
Brigham Young University 1986 — 1989
BA, Organizational Psychology
Google July 2013 - Present
Pioneer Energy Resources LLC November 2012 - July 2013
The American Marketing Association—Washington, DC January 2011 - June 2013
Indalo Solutions October 2011 - November 2012
N/A - Recent MBA Graduate December 2010 - December 2011
Texas A&M University August 2009 - December 2010
Baker Hughes June 2010 - August 2010
Progressive Insurance Company July 2007 - July 2009
Entertainment Tonight June 2006 - August 2006
Purity Organic Juice July 2005 - August 2005
Skills
Marketing Strategy, Strategy, Competitive Analysis, Market Research, Project Management, Sales, Consulting, Entrepreneurship, Management, Marketing Communications, Leadership, Project Planning, Event Management, Strategic Planning, Marketing, Start-ups
Education
Peking University 2010 — 2010
Texas A&M University 2009 — 2010
MBA, Business
Case Western Reserve University 2002 — 2007
Bachelor of Arts, Psychology
Weatherhead School of Management at Case Western Reserve University 2002 — 2007
Bachelor of Science, Management, (Organizational Behavior)
Holy Spirit Episcopal
The Kinkaid School
Ohio Basement Systems August 2015 - Present
Cleveland Clinic August 2014 - December 2014
Progressive Insurance Company March 2012 - August 2014
Beauty Systems Group January 2007 - June 2010
Sharon Clark and Associates, Insurance Company August 2005 - January 2007
Third Federal Savings and Loan March 2003 - July 2005
Skills
Computer Skills: Using..., Microsoft Excel, Microsoft Word, Sales, Budgets, Spreadsheets, Human Resources, Retail, Credit, Customer Service, Account Management, Inventory Management, Insurance, Merchandising, Consumer Products, Sales Operations, Management, Direct Sales, Sales Management, Coaching, Team Leadership, Accounting, Customer Satisfaction
Education
Central State University 2002 — 2003
Pursued Bachelors, Sports Journalism and Mass Communications
John F. Kennedy High School
College Prep
Indiana Wesleyan University
Progressive Insurance Company July 2003 - Present
Skills
Claim, Property & Casualty..., Insurance, Casualty, General Insurance, Claims Management, Legal Liability, Professional Liability, Liability, Umbrella Insurance
Education
Kent State University 1979 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NYSOFA May 2014 - Present
Stewarts Shops May 2007 - June 2014
Bethlehem Central School District July 2013 - April 2014
Speak EZ Languages October 2005 - December 2013
Niskayuna Central School District August 2012 - June 2013
Rensselaer City School District August 2011 - March 2012
Newmeadow Saratoga School October 2011 - February 2012
New York State Department of Labor May 2010 - August 2010
New York State Department of Motor Vehicles May 2009 - December 2009
Progressive Insurance Company October 2008 - November 2009
Skills
QuickBooks, Accounts Payable, Accounting, Account Reconciliation, General Ledger, Data Entry, Outlook, Access, Microsoft Excel, Accounts Receivable, Microsoft Word, Time Management, Auditing, Budgets
Education
SUNY Empire State College 2010 — 2013
Bachelor's Degree, Business/Management/Economics, 3.5
Schenectady County Community College 2008 — 2010
Associates Degree, Accounting, 3.2
GEI Consultants, Inc. September 2015 - Present
Dignity Health February 2012 - September 2015
Waste Connections, Inc. January 2008 - June 2011
Wine Cru March 2006 - January 2009
Java City January 2006 - January 2008
River City Bank May 2002 - December 2005
Insurance Overload Staffing July 2000 - May 2002
Progressive Insurance Company September 1998 - July 2000
GE Capital May 1995 - August 1998
River Valley Insurance Associates August 1994 - May 1995
Skills
Employee/Labor Relations, Legal Issues, Managerial Experience, Leadership Development, Strategic Planning, Employee Benefits, Workers Compensation, DOT regulations, OSHA, Legal Compliance, EEOC, HR Policies, Leave Administration, Recruitment/Retention, Managing Employees, Managing Processes, Project Planning, Arbitration, Mediation, Safety Management, Investigations, Claims Management, Unemployment Claims, Insurance Claims, HRIS, HR Consulting, HR Transformation, Management Consulting, Coaching, Payroll Administration, 401k, Affirmative Action, Staff Development, Training & Development, Union Avoidance, Union Negotiations, Budget Management, Workplace Violence, Workplace Investigations, Acquisition Integration, Culture Building, Internal Communications, Performance Management, Budgets, Negotiation, Safety Management..., Recruiting, Payroll, Private Investigations, Talent Acquisition
Education
American College of Healthcare Sciences 2013 — 2016
Master of Science (M.S.), Health and Wellness (in progress)
Trinity School of Natural Health 2010 — 2012
Doctor of Naturopathy, emphasis in Holistic Nutrition
California State University-Sacramento 1998 — 2003
B.S., Business Administration, Human Resources Management
Cosumnes River College 1993 — 1998
A.A., Business
State Farm December 2012 - Present
Tri State Adjusters October 2011 - December 2012
Tyler Ford February 2011 - October 2011
Crothall Healthcare February 2009 - November 2010
Express Employment Professionals December 2007 - January 2009
Farmers Insurance Claims February 2006 - December 2007
Progressive Insurance Company December 2001 - November 2004
Allstate Insurance Company January 1998 - December 2001
Skills
Claim, Claims Management, Insurance, Liability, Claim Investigation, Property & Casualty..., Casualty, Subrogation, Claims Resolution
Education
University of Texas at Tyler 1992 — 1995
Bachelor of Arts, Psychology
Tyler Junior College 1988 — 1990
Associate, Arts; Behavioral Science
Mineola High School
National Adjustment Bureau/Nation Safe Drivers August 2002 - Present
TOTURA & COMPANY March 2001 - March 2002
LIBERTY MUTUAL INSURANCE December 2000 - May 2001
PROGRESSIVE INSURANCE COMPANY May 1997 - November 2000
BRUCE GLOTZER, ESQ. 1995 - 1997
Skills
Fraud, Internal Investigations, Skip Tracing, Investigation, Interrogation, Background Checks, Criminal Investigations, Evidence, Investigative Research, Complex Coverage..., SIU Trainer, Licensed Adjuster, 24 hours of Continuing..., Fire Investigation, Liability, Investigative Reporting, Insurance, Subrogation, Claim, Litigation, Property Damage, Personal Injury, Casualty, Claim Investigation, Arbitration, Private Investigations, Expert Witness, Claims Handling, Claims Investigations, Accident, Claims Management, Special Investigations, Fraud Detection, Litigation Management, Liability Analysis, Legal Liability, Insurance Law, Fraud Claims, Litigation Support, Arson, Criminal Justice, Identity Theft, Workers Compensation, Casualty Insurance
Education
Palm Beach Community College
Saint Leo University
Alfa Insurance January 2011 - Present
Sentry Insurance February 2005 - September 2010
GEICO Insurance Company January 2002 - February 2005
Koon's Automotive Group February 2002 - October 2002
Progressive Insurance Company June 1999 - February 2002
Combined Investigators Inc./Woodall and Broome Investigations January 1998 - January 1999
360 Communications/One Stop Cellular January 1996 - January 1998
Abraxas Leadership Development Program January 1995 - January 1996
U.S. Army April 1992 - December 1994
United States Army April 1992 - December 1994
Skills
Claims, Liability, General Insurance, Casualty, Subrogation, Investigation, Fraud, Customer Service, Excel, Customer Relations, Problem Solving, Microsoft Office, Insurance Claims, Insurance, PowerPoint, Word, Negotiation, Property & Casualty..., Process Improvement, Compliance, Team Building, Analysis, Budgeting, Research, Operations Management, General Liability, Risk Management, Outlook, Account Management, Commercial Insurance, Customer Satisfaction, Inventory Management, Coaching, Administration, Supervisory Skills, Policy, Adjusting, Professional Liability, Contract Negotiation, Product Development, Mentoring, Data Analysis, Underwriting, Claim, Legal Liability, Claims Resolution, Claims Handling, Budgets, Training, Commercial Lines
Education
Georgia Southern University 1988 — 1992
BS, Political Science, History, Military Science
Hon. Leigh Martin May, U.S. District Court, N.D. Ga. November 2014 - Present
Butler Wooten Cheeley & Peak LLP September 2012 - October 2014
The Honorable Richard W. Story, U.S. District Court, N.D. Ga. August 2010 - August 2012
Kilpatrick Townsend & Stockton LLP May 2009 - July 2009
Kilpatrick Townsend & Stockton LLP May 2008 - August 2008
Progressive Insurance Company May 2004 - August 2007
Skills
Civil Litigation, Legal Research and..., Trials, Hearings, Torts, Trial Practice, Personal Injury..., Class Actions, Motions, Wrongful Death
Education
University of Georgia School of Law 2007 — 2010
J.D., magna cum laude
The University of Georgia 2001 — 2004
B.A., International Affairs
SEDC September 2007 - Present
ProArch IT Solutions 2007 - Present
Progressive Insurance Company July 2006 - September 2007
Skills
Business Analysis, Agile Methodologies, Microsoft SQL Server, Project Management, Requirements Analysis, SDLC, Software Documentation, Software Project..., ASP.NET, Oracle, Software Development, XML
Education
Texas A&M University-Commerce 2003 — 2005
MS, Computers
Fatima Convent High School 1978 — 1990
Vantiv December 2014 - Present
Vantiv July 2014 - Present
Vantiv June 2013 - Present
AMIG February 2013 - May 2013
Coca-Cola Refreshments January 2011 - August 2012
Xavier University September 2010 - January 2011
Progressive Insurance Company January 2005 - January 2011
Cincinnati Bengals 2003 - 2004
Skills
Project Management, Account Management, New Business Development, Sales Management, Marketing Strategy, Business Planning, Process Improvement, Financial Analysis, Strategic Planning, Budgets, Accounting, Marketing, CRM, Forecasting
Education
Xavier University 2007 — 2010
MBA, Business
The Ohio State University 2000 — 2005
BS, Sport Management
Sherwin Williams October 2010 - Present
Global Insight (Northrop Grumman) February 2010 - March 2010
CourtView Justice Solutions August 2003 - December 2009
Avantia, Inc January 2002 - June 2003
Computer Task Group October 1995 - January 2002
Diebold, Inc February 1992 - October 1995
Bridgestone/Firestone Company September 1990 - February 1992
Progressive Insurance Company October 1989 - September 1990
Aultman Hospital August 1985 - October 1989
Skills
Java, Java Enterprise Edition, Eclipse, SQL, Databases, Oracle, Microsoft SQL Server, Hibernate, EclipseLink, JPA, JSF, Facelets, XHTML, HTML 5, CSS3, SASS, JSP, AJAX, JSON, JavaScript, jQuery, Knockout, EJB, JAX-RS, Maven, Ant, SOA, OSGi, Web Services, XML, Weblogic, Tomcat, Websphere, MySQL, Spring
Education
The University of Akron 1983 — 1985
Associate, Computer Science
Allstate May 2014 - Present
Progressive Corporation January 2004 - May 2014
Progressive Insurance Company January 2004 - May 2014
Parker Truck and Bus Repair July 2006 - July 2009
Parker Truck and Bus Repair January 2005 - January 2009
Kmart Corporation May 1999 - September 2002
Kmart Corporation January 1999 - January 2001
Skills
Property Damage, Property & Casualty..., Casualty, Liability, Claims Management, Liability Analysis, Claim, Commercial Lines, Commercial Insurance, Legal Liability, Insurance, General Insurance, Training, Employee Relations
Education
The University of Georgia 1999 — 2003
Bachelor of Science (B.S.) Psychology, Psychology
The University of Georgia 1999 — 2003
Bachelor of Arts (B.A.), Telecommunications
AutoBody Express - Bossier City March 2013 - Present
AutoBody Express September 2012 - March 2013
Progressive Insurance Company March 1997 - August 2012
Skills
Claims Management, Property & Casualty..., Claim, Casualty, Insurance, Liability, Commercial Insurance, Legal Liability, General Insurance, Team Building, Risk Management, Strategic Planning, Process Improvement, Customer Service, Leadership, Management, Vendor Management, Training, Customer Satisfaction, Negotiation, Claim Investigation, Claims Handling, Claims Resolution, Commercial Lines, Forecasting, Leadership Development, Liability Analysis, Litigation Management, Microsoft Excel, Casualty Insurance, Performance Management, Property, Property Damage, Public Speaking, Subrogation
Education
Louisiana State University 1986 — 1992
Bachelor's degree, General Studies
Loyola College Prep
Blue Shield of California December 2013 - Present
DeLauer Consulting April 2013 - December 2013
Esurance November 2011 - April 2013
Esurance April 2011 - November 2011
Esurance September 2008 - April 2011
Esurance Insurance Company June 2007 - September 2008
Progressive Insurance Company December 2004 - February 2008
Western Reserve Bread Company June 1999 - December 2004
Skills
Business Analysis, Business Process..., Data Analysis, Requirements Gathering, Personal Lines Auto, Insurance, Project Management, Regulatory Filings, Regulatory Requirements, Analytics, Business, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Problem Solving, Problem Analysis, Collaborative Problem..., Requirements Analysis, Work Ethic, Project Planning, Project Coordination, MBA, Situational Leadership, Leading Meetings, Management, Databases, Change Management, Integration, Budgets, PMP, Strategic Planning, Testing, Policy, Leadership, Team Building
Education
California State University-Sacramento 2008 — 2010
Master of Business Administration (M.B.A.), Executive Leadership, 3.9
Kent State University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing Management, Computer Information Systems
Universidad de Barcelona
Spanish Lanauage
Brown Mackie College July 2012 - April 2015
Boerger Investigative Services June 2010 - December 2012
Dept. of Child Services/State of Indiana June 2007 - April 2010
Dept. of Child Servies/State of Indiana January 2006 - June 2007
Indiana Law Enforcement Academy/State of Indiana January 2005 - January 2006
Dept. of Corrections/State of Indiana January 2003 - January 2005
Progressive Insurance Company January 2001 - January 2003
Progressive Insurance Company January 2000 - January 2001
Stewart & Stewart Law Firm June 1999 - January 2000
Skills
Legal Writing, Legal Documents, Administrative..., Litigation Support, Policy, Westlaw, Legal Research, Microsoft Office, Government, Trials, Interviews, Private Investigations, Pleadings, Lexis, Paralegals, Legal Information, Investigative Research, Investigative Reporting, Field Investigations, Administrative Work, Administrative..., Corrections, Insurance Adjusting, Insurance, Criminal Law, Depositions, Legal Assistance, Courts, Wordperfect, Law Firms, Investigative Services, Administrative Functions, Administrative..., Administrative..., Insurance Background, Legal, Administrative..., Litigation
Education
Brown Mackie College-Indianapolis 2012 — 2014
Associate's degree in Paralegal Studies, Legal Professions and Studies, Paralegal, Criminal Justice
Saint Mary-of-the-Woods College 2010 — 2012
Associate's degree, Business Administration, Management and Operations
Indiana Wesleyan University 2006 — 2008
Associate's degree in Business, Business Administration and Management, General
Indiana State University 2006 — 2006
Criminal Justice Classes for Correctional Officer position, Criminal Justice and Corrections
Don Mathews & Associates, P.A. March 2003 - Present
Progressive Insurance Company February 2000 - January 2002
State Farm Insurance Company February 1994 - January 2000
Skills
Arbitration, Commercial Litigation, Civil Litigation, Personal Injury, Mediation, Litigation, BP Oil Spill Claims, Property Damage, Contract Law, Insurance Settlement..., Real Estate, Insurance, Investigation, Product Liability, Courts, Trials, Claim
Education
Nova Southeastern University
Law School
Stetson University
College
Progressive Insurance Company August 2005 - Present
Robert Plan of New York, Corp. November 2000 - August 2005
ELCO Administrative Services, Inc. February 2000 - November 2000
Enterprise Rent-A-Car October 1995 - February 2000
Skills
Casualty, Policy, Property Damage, Insurance, Subrogation, Personal Injury, Claim, Automobile Accidents
Education
City University of New York 1992 — 1995
Bachelor, Business, Management, Finance & Economics
Farmers Insurance May 2007 - Present
Farmers Insurance Exchange May 2007 - Present
Progressive Insurance Company January 2005 - May 2007
Progressive Insurance July 2002 - May 2007
Progressive June 2003 - January 2005
Progressive July 2002 - June 2003
Infinity Insurance February 2001 - July 2002
Infinity Insurance Company February 2001 - July 2002
Reliance Personal Insurance Company July 1999 - February 2001
Progressive Insurance Company September 1997 - July 1999
Skills
Large Loss Insurance..., Insurance Claims..., Insurance, Claim, Liability, Casualty, Litigation Management, Litigation, Commercial Lines, Public Liability, Property Damage, Personal Injury, Mediation, Claims Management, Legal Liability, Property & Casualty..., Commercial Insurance, Liability Analysis, Arbitration, Claims Handling, Excess
Education
STATE UNIVERSITY OF NEW YORK 1985 — 1990
Bachelor of Arts, Economics
University at Buffalo 1985 — 1990
Bachelor of Arts (B.A.), Economics
St. Joseph's Collegiate Institute 1981 — 1985
Camp Rainbow Foundation February 2013 - Present
Camp Rainbow Foundation February 2011 - February 2013
GMAC Insurance October 2008 - September 2010
GMAC Insurance September 2001 - October 2008
Firemans Fund Insurance Company 1996 - 2001
Progressive Insurance Company 1983 - 1995
Education
Weatherhead School of Management at Case Western Reserve University 1981 — 1983
MBA, Marketing
State University of New York College at Buffalo 1977 — 1981
BS, Business - Marketing
American Modern Insurance Group January 2011 - Present
American Modern Insurance Group July 2006 - January 2011
American Modern Insurance Group September 2000 - 2006
MultiGard Insurance Agency January 1994 - January 2000
Great American Insurance 1991 - 1994
Progressive Insurance Companies January 1987 - January 1991
Progressive Insurance Company October 1987 - April 1989
The Coca-Cola Company January 1985 - January 1987
Humana Incorporated January 1979 - January 1985
Skills
Insurance, Product Development, Marketing, Sales, Management, Property & Casualty..., Product Management, Strategic Planning, Underwriting, Risk Management, Pricing, Marketing Strategy, Financial Analysis, Competitive Analysis, Claim, Casualty, Finance, Sales Management, Team Leadership, New Business Development, Team Building, Commercial Insurance, General Insurance, Executive Management, Business Analysis, Financial Services, Salesforce.com, Business Strategy, Vendor Management, Professional Liability, Mergers & Acquisitions, Negotiation, Customer Service, Change Management, Direct Sales, Market Analysis, Product Marketing, Process Improvement, Leadership, Claims Management, Commercial Lines, Account Management, Strategy, E-commerce, Legal Liability, Business Development, Business Planning, Reinsurance, B2B, Employee Benefits
Education
University of Louisville 1977 — 1982
MBA, Finance and Economics
University of Notre Dame 1973 — 1977
BS, Mathematics
PwC January 2014 - Present
Georgetown University 2011 - Present
Computer Sciences Corporation August 2004 - January 2014
Booz Allen Hamilton September 2000 - August 2004
Progressive Insurance Company June 1996 - August 2000
Vail Resorts 1993 - 1994
Colorado Rockies Baseball Club 1992 - 1993
Skills
Program Management, Organizational..., Business Strategy, Process Engineering, Customer Relations, Executive Leadership, P/L Management, Business Development, Leadership, Customer Service, Management Consulting, Negotiation, Management, Team Leadership, PMP, CRM, Strategy, Process Improvement, Strategic Planning, IT Strategy, Business Process..., Change Management, Leadership Development, Security Clearance, Business Transformation, Government, Integration, Analysis, Consulting, Performance Management, Organizational..., Vendor Management, Operations Management, Team Building, Proposal Writing, Risk Management, Cross-functional Team..., Business Process..., Business Analysis, Business Process, Governance, Executive Management, PMO, Project Management, Business Intelligence, Mergers & Acquisitions, P
Education
University of Pennsylvania - The Wharton School 2005 — 2006
CPD, Management
Drake University 1993 — 1996
JD and MBA
Marquette University 1988 — 1992
BS, Economics
Loyola University of Chicago 1991 — 1991
Foreign Study
Laura Shoe Digital Workshops for Photographers 2005 - Present
Photographic Center Northwest January 2008 - 2013
Rocky Mountain School of Photography 2005 - 2011
Allstate Insurance Company 2001 - 2004
Allstate Insurance Company 2001 - 2003
Allstate Insurance Company 1998 - 2001
Progressive Insurance Company 1997 - 1998
ALLSTATE INSURANCE COMPANY 1987 - 1997
FEDERAL RESERVE BANK 1985 - 1987
Skills
Photography, Photoshop, Lightroom, Digital Photography, Digital Imaging, Fine Art Photography, Image Editing, Blogging, Image Manipulation, Analysis, Photos, Teaching, New Business Development, Instructional Design, Leadership, Adobe Creative Suite, Public Speaking, Product Development
Education
THE UNIVERSITY OF CHICAGO, Chicago Booth School of Business 2000 — 2002
M.B.A, General Management
Santa Clara University
B.S, Economics with Math Emphasis
Rocky Mountain School of Photography
Capitol Insurance December 2013 - Present
American Computer Estimating November 2009 - May 2011
UNITRIN DIRECT AUTO INSURANCE COMPANY April 2005 - December 2008
American Independent Insurance Company August 2004 - April 2005
PROGRESSIVE INSURANCE COMPANY October 2000 - August 2004
INFINITY/LEADER INSURANCE GROUP October 1997 - October 2000
Skills
Claims, Liability, Insurance Claims, Insurance, Negotiation, Customer Relations, Customer Service, Investigation, Coaching, Risk Management, Auditing, Microsoft Office, Excel, Property & Casualty..., Outlook, Word, Property Damage, Claim, Personal Injury, Training, Microsoft Word, Legal Liability, General Insurance, Casualty, Microsoft Excel
Education
Temple University 1989 — 1994
Bachelor of Business Administration Degree, Risk Management & Insurance
West Catholic High School 1985 — 1989
Diploma, General
Gonzalez - Bianchi Insurance Services June 2005 - Present
Farmers Insurance June 2005 - November 2012
Farmers Insurance June 2002 - June 2005
Fossi & Associates ( DBA: Sleeping Giant Agency ) 1991 - April 2002
Progressive Insurance Company September 1980 - October 1991
Mutual of Omaha October 1978 - July 1980
Mutual of Omaha June 1978 - June 1980
Skills
leadership, Visionary, Team Management, Leadership, Series 6, Casualty, Insurance, Disability Insurance, Selling, Commercial Insurance, Marketing, General Insurance, Account Management, Sales Management, Direct Sales, Property & Casualty..., Fixed Annuities, Term Life Insurance, Underwriting, Recruiting, Training, Sales, Life Insurance, Health Insurance, Customer Retention, Umbrella Insurance, New Business Development, Whole Life, Universal Life, Small Business, Financial Services, Retirement Planning, Homeowners, Workers Compensation, Employee Benefits, Insurance Brokerage, Commercial Lines, Retirement, Long Term Care Insurance, Brokers, IRAs, Liability, Critical Illness, Claim, Legal Liability, Professional Liability, Financial Planners, 401k, Agents, Accident
Education
Regis University 2012 — 2013
MBA, Masters of Business Administration Program
The American College 2010 — 2011
CLF, Chartered Leadership Fellow ( CLF )
The American College 2010 — 2011
CIC, LUTC
Regis University 2002 — 2005
Business Administration Degree, Marketing/Management
Jones College 1987 — 1989
Associate in Arts, Marketing
Tampa College 1985 — 1989
Marketing, Marketing/Management
Robinson High School 1973 — 1976
High School Diploma, Public Relations/Image Management
The American College
LUTCF
Alterhouse, Inc. June 2005 - Present
Progressive Insurance Company October 1997 - May 2007
Skills
Experienced Program..., Business Service..., Customer Service, Organizational..., Data Entry, Program Management, Entrepreneurship, Non-profits, Training, Quality Assurance, Management, Teaching
Education
Kent State University 1981 — 1985
Bachelor of Arts (B.A.), Telecommunications Management
Pure Communications April 2015 - Present
Canale Communications May 2013 - April 2015
Clearpoint Agency September 2010 - May 2013
San Diego Community News Group June 2010 - November 2012
San Diego State University August 2009 - May 2011
PRSA New PR Pro's January 2010 - December 2010
North County Times May 2010 - September 2010
PROGRESSIVE INSURANCE COMPANY March 2003 - January 2009
The Grapevine 2003 - 2004
Skills
Writing, Press Releases, PowerPoint, Word, Copy Editing, Dreamweaver, Public Speaking, Public Relations, Media Relations, Internal Communications, Facebook, Microsoft Office, Online Marketing, Feature Articles, Strategic Communications, Research, Editing, Copywriting, Microsoft Word, Social Media Marketing, Social Media, Integrated Marketing, Publishing, Illustrator, Interviews, Event Planning, Newspapers, Nonprofits, Newsletters, Marketing Communications, Magazines, Blogging, Social Networking, AP Style, Content Management, Digital Media, Creative Writing, Web Content, Cision, Email Marketing, Advertising, Corporate Communications, Crisis Communications, Publicity, Storytelling, Journalism, Publications, SEO, Strategy, Content Development
Education
SAN DIEGO STATE UNIVERSITY 2009 — 2011
Masters, Mass Communication and Media Studies
University of Maryland Baltimore County 1998 — 2002
Undergraduate Degree, History, English
Origami Risk July 2015 - Present
JW Software, Inc July 2005 - July 2015
Valley Oak Systems April 2003 - July 2005
At Global, Inc August 2002 - April 2003
Progressive Insurance Company January 2000 - August 2002
Progressive Insurance 1997 - 2000
Skills
Sales, SaaS, Salesforce.com, Contract Negotiation, Property & Casualty..., Strategic Partnerships, Customer Service, Enterprise Software, CRM, Account Management, Insurance, Strategic Planning, Sales Management, Solution Selling, Team Building
Education
John Carroll University
BA, Communications
Residential Credit Solutions, Inc November 2012 - Present
Claims Connect LLC May 2008 - Present
Mercedes Benz Financial Services May 2008 - June 2011
ESIS, Inc April 2006 - May 2008
The Hartford Insurance Company March 2005 - April 2006
Affirmative Insurance Holdings, Inc August 2003 - December 2004
Progressive Insurance Company January 2000 - January 2002
Allstate Insurance Company January 1999 - January 2000
Baylor University Physical Rehabilitation Center January 1996 - January 1999
CNA Insurance Companies January 1994 - January 1996
Skills
Claim, Negotiation, Liability, Analysis, Financial Risk, Teamwork, Insurance, Process Improvement, Credit, Leadership, Finance, Financial Analysis, File Management, Claims Management, Strategic Planning, Property & Casualty..., Cross-functional Team..., Customer Retention, Performance Management, Underwriting, Risk Management, Legal Liability, Liability Analysis, Account Management, Relationship Management, Subrogation, Claim Investigation, Financial Services, Claims Resolution, Property Damage, Litigation Management, Professional Liability, Mediation, Call Centers, Management
Education
Texas A&M University School of Law 2010 — 2011
J.D., Law
Southern Illinois University, Carbondale 1990 — 1994
B.S., Liberal Arts
Southern Illinois University, Carbondale 1990 — 1994
A.A.S., Technical Careers
Tektronix May 2015 - Present
ESCO Corporation March 2013 - May 2015
OnPlan Solutions February 2012 - December 2012
Xerox February 2012 - September 2012
Banfield Pet Hospital January 2007 - February 2012
Pixelworks, Inc November 2004 - March 2007
Progressive Insurance Company July 1999 - April 2001
David J. Edstrom, Attorney at Law October 1993 - October 1998
Skills
Oracle Applications, Oracle E-Business Suite, PL/SQL, Toad, SQL, Oracle, Microsoft Office, Business Process, Oracle Discoverer, Testing, Oracle Reports, XML, Data Migration, Visio, Business Analysis, Process Improvement
Education
Portland State University 2001 — 2003
Bachelor of Arts (BA), Information Systems
University of Portland 1993 — 1997
Bachelor of Arts (BA), Psychology/Business Administration
Travelers May 2010 - Present
Travelers Insurance Company January 2010 - Present
Progressive Insurance Company January 1994 - Present
Progressive Insurance April 1994 - May 2010
Northeast Savings, F.A January 1992 - January 1994
US Army January 1982 - January 1986
Skills
Claim, Property, Casualty Insurance
Education
Central Connecticut State University
Bachelor of Science, Business Administration; Management and Organization
Central Connecticut State University
Bachelor of Science (BS)
Kaiser Permanente November 2013 - Present
Loma Linda University Medical Center December 2011 - October 2013
U.S. Naval Hospital April 2011 - August 2011
Progressive Insurance Company April 2007 - July 2010
Performance Health Technologies October 1998 - February 2005
Ottawa Senators Hockey Club NHL July 1992 - July 1997
Skills
Healthcare, Hospitals, Sports Injuries, Orthopedic, Surgery, Operating Room, Clinical Research, EMR, Sports Medicine, Healthcare Management, Medical Devices, Medicine, Medical Terminology, Treatment, Managed Care, Spine, Orthopedics
Education
Career Networks Institute College 2010 — 2011
Diploma, Surgical Technology
Sheridan College 1985 — 1987
AAS, Athletic Therapy
Hub Endurance December 2014 - Present
Southern Multisport January 2013 - Present
Ronald McDonald House Charities of Columbia 2011 - 2013
Columbia, SC August 2011 - November 2012
Sustainable Midlands 2011 - 2012
University of Tennessee August 2010 - July 2011
Adrenaline Gym July 2007 - June 2008
Progressive Insurance Company July 2007 - June 2008
Savannah Fire Department January 2005 - January 2007
MNA Lawn Company January 1995 - January 1999
Skills
Coaching, Teaching, Program Development, Public Speaking, Event Planning, Research, Higher Education, Sports, Customer Service, Strength & Conditioning, Event Management, Microsoft Office, Nonprofits, Management, Writing, Social Media, TRIATHLON CAMPS
Education
USA Triathlon University 2013 — 2013
Level 1 USAT Coach, Triathlon Coaching
USA Cycling 2012 — 2012
Level 3 USAC Coach, Coaching
University of Tennessee Recreation and Sport Management 2009 — 2011
M.S, Recreation and Sport Management, Summa Cum Laude
Georgia Southern University - College of Business Administration 2002 — 2004
B.B.A., Management
Illinois State University 2000 — 2002
B.B.A, Business Management
City of Cleveland May 2012 - Present
Progressive Insurance Company February 2008 - Present
Education
Cleveland State University, Maxine Levin College of Urban Affairs 2009 — 2012
Master, Public Administration, 3.5 G.P.A
Cleveland State University 2001 — 2005
Public Service Administration, Non-Profit/Public/Organizational Management
Cleveland Hts High School 1996 — 1999
JFSA June 2013 - Present
Society of Photographic Education May 2010 - Present
Jewish Family Service Association April 2011 - June 2013
Lake/Geauga Educational Assistance Foundation April 2008 - April 2011
Cleveland Museum of Art May 2010 - August 2010
Progressive Insurance Company September 2009 - December 2009
Cleveland Museum of Art January 2009 - August 2009
Skills
Nonprofits, Event Planning, Writing, Copy Editing, Marketing, Volunteer Management, Non-profit Volunteer, Project Coordination, Photography, Research, Museums, Community Outreach, Photoshop, Editing, Proofreading, Office Administration, Volunteer Training, Teamwork, Higher Education, Public Speaking, Art History
Education
Case Western Reserve University 2008 — 2010
Masters, Art History and Museum Studies
Ohio University 2004 — 2008
Bachelor's of Fine Art, Art History
Lockton Companies September 2015 - Present
Energi Insurance Services, Inc September 2013 - August 2015
The Hutson Group January 2013 - September 2013
Esurance Insurance Company January 2012 - December 2012
Progressive Insurance Company October 2005 - January 2012
Richland College August 2002 - December 2005
Skills
Property & Casualty..., Claim, Insurance, Liability, Commercial Insurance, Casualty Insurance, Underwriting, Training, Customer Service, Public Speaking, Commercial Lines, Policy, Personal Injury, Professional Liability, Workers Compensation, Casualty, Management, Negotiation, Settlement
Education
The University of Texas at Arlington
Bachelor of Science, Sports Medicine
Farmers Insurance May 2013 - Present
Progressive Insurance Company May 2012 - May 2013
Wells Fargo February 2011 - April 2012
Skills
Customer Service, Interviews, Product Knowledge, Organization, Training, File Handling
Education
Brigham Young University 2011 — 2011
Concentration Degree, Human Resources Management and Services
University of La Verne 2008 — 2011
Bachelor's degree, Operations Management and Supervision, Cum Laude
Dow Chemical June 2012 - Present
Miami University September 2008 - May 2012
Dow Chemical Company May 2011 - August 2011
Progressive Insurance Company January 2011 - May 2011
Education
Miami University 2008 — 2012
Bachelor of Science (B.S.), Accounting
Miami University, Farmer School of Business 2008 — 2012
Bachelor of Science, Accounting
Currently seeking employment August 2013 - Present
Food For Thought January 2013 - Present
Sievers Security January 2013 - March 2013
None February 2012 - January 2013
Insurance.com January 2005 - January 2010
Insurance.com January 2005 - January 2010
Progressive Insurance Company January 1997 - January 2004
Skills
Insurance, Property & Casualty..., General Insurance, Call Center, Commercial Lines, Liability, Process Improvement, Analytics, Customer Service, Coaching, Call Centers, New Business Development, Sales
Education
DeVry University 1982 — 1984
electronics
Mentor H.S. 1977 — 1980
Mentor High School
DeVry Institute of Ohio
Progressive Insurance June 2010 - Present
Progressive Insurance March 2011 - April 2012
Progressive Insurance Company June 2010 - March 2011
Whole Foods Market January 2008 - June 2010
Skills
Claim, Insurance, Liability, Analysis, Leadership, Customer Service, Negotiation, Policy, Invoicing, Underwriting, Interviews, Team Leadership, Sales, Claims Handling, Personal Injury, Property & Casualty..., General Insurance, Claims Management, Casualty Insurance
Education
Grand Canyon University 2008 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of Nebraska-Lincoln 2003 — 2007
BA, Business Administration
Hope Network December 2014 - Present
Hope Network September 2013 - December 2014
Activa Benefits Management January 2012 - May 2013
Camp Manitou-lin YMCA 2009 - 2013
Advantage Health Physicians Network May 2011 - July 2011
Liberty Mutual Insurance Company March 2008 - July 2010
Coleman Agency of Hastings, Inc June 2004 - March 2008
Progressive Insurance Company May 2000 - December 2003
Karen Harton March 1984 - May 2000
Skills
Medical Terminology, Medical Billing, Investigations, Retail Sales, Working with horses, Leadership, EMR, Invoicing, Data Entry, Filing, Medicaid, Program Management, PowerPoint, Phone Etiquette, Insurance, Medical Coding, Private Investigations
Education
Sanford-Brown College 2010 — 2011
Diploma, Medical Billing and Coding
AICPCU/IIA 1985 — 2000
Associate, Claims
Kellogg Community College 1996 — 1997
Associate in Applied Science, Medical Secretary
Safeguard Properties January 2013 - Present
Heart Home Care March 2012 - January 2013
KeyBank January 2011 - March 2012
Progressive Insurance Company January 2009 - January 2011
Bristol West Insurance March 2008 - August 2008
AT&T/SBC/Ameritech June 1999 - March 2008
AT&T June 1999 - March 2008
Skills
Training, Customer Service, Management, Program Management, Policy, Budgets, Process Improvement, Coaching, Leadership Development, Employee Engagement, Microsoft Office, Retail, Analysis, Software Documentation, Customer Satisfaction, Leadership, Insurance, Employee Training, Project Planning, Access, Microsoft Excel, Sales, Team Building, Call Centers, Marketing, Customer Retention, Employee Relations, Event Management, Strategic Planning, Outlook, Human Resources, Project Management, Account Management, Public Relations, Performance Management, Organizational..., Time Management, Vendor Management, Team Leadership, PowerPoint, Public Speaking, Change Management, Event Planning, Recruiting
Education
Indiana Wesleyan University
Associate of Science, Business
Thomas W. Harvey High School
Ursuline College
Bachelor, Science
Ursuline CollegePepper
Progressive Insurance January 2012 - Present
Progressive Insurance Company January 2011 - January 2012
Education
Lakeland Community College 1999 — 2002
CA Technologies April 2003 - Present
Progressive Insurance Company April 1979 - July 2002
Progressive Insurance April 1979 - June 2002
Skills
Data Warehousing, ETL, Databases, Oracle, Integration, Master Data Management, Business Objects, Data Marts, Training, Consulting, Physical Data Modeling, Erwin, Requirements Analysis, Data Modeling, SDLC, Data Management, Analysis, Enterprise Architecture, Business Intelligence, Solution Architecture, Data Integration, IT Strategy, Pre-sales, Requirements Gathering, Database Design, Business Analysis, Solution Selling, Data Architecture, DB2, Enterprise Software, EAI, Microsoft SQL Server
Education
Southern New Hampshire University 1971 — 1973
BS, MIS
Albany business college 1969 — 1972
AAS, MIS
Progressive Insurance Company 1998 - Present
Education
Miami Dade College
Progressive Insurance February 2014 - Present
Progressive Corporation October 2006 - January 2014
PROGRESSIVE INSURANCE COMPANY October 2005 - September 2006
Progressive Corporation April 2005 - September 2005
Ohio Division, Akron January 2002 - March 2005
Progressive Corporation November 1999 - December 2002
Progressive Corporation March 1995 - October 1999
Mayfield December 1991 - February 1995
Skills
Claims, Insurance, Customer Service, Process Improvement, Negotiation, Change Management, Customer Relations, Performance Management, Problem Solving, Coaching, Insurance Claims, Microsoft Office, Property & Casualty..., Vendor Relations, Auto Liability, Excel, Property Damage, Claim, Management, Quality Assurance, Liability Analysis
Education
Cleveland State University 1987 — 1991
Bachelor, Business Administration; Finance
Mayfield High School 1983 — 1987
High School Degree
Deloitte & Touche LLP June 2015 - Present
Exabeam, a startup October 2014 - February 2015
ArcSight, Hewlett-Packard Enterprise Security Products October 2010 - October 2014
3Com Corporation, an HP Company 2009 - 2010
Cisco Systems 2003 - 2009
Cisco Systems 2003 - 2009
Cisco Systems 1999 - 2003
Lucent Technology July 1997 - October 1999
Progressive Insurance Company September 1990 - June 1995
Skills
Product Management, Enterprise Software, Go-to-market Strategy, Network Security, Security, Product Marketing, Cloud Computing, Data Center, IP, Channel Partners, Strategy, Partner Management, Pre-sales, Routing, Cross-functional Team..., Cisco Technologies, VoIP, Business Alliances, OEM Management, Strategic Planning, Security Management, Information Security, Wireless, Professional Services, Managed Services, Product Strategic..., Strategic Partnerships, Leadership, Strategic Alliances, System Architecture, Program Management, IT Project & Program..., Agile Project Management
Education
University of San Francisco 2012 — 2013
MBA - Executive Program
Case Western Reserve University
M.S.
The Ohio State University
B.S.
Stanford University
SCPM
Pragmatic Marketing
Pragmatic Marketing Certified
Bridgestone Americas March 2011 - Present
Bridgestone Americas June 2008 - March 2011
Progressive Insurance Company April 2007 - June 2008
Datavantage Corporation November 2001 - March 2007
Applied Digital Solutions December 1999 - November 2001
Skills
Business Intelligence, DB2, Microsoft SQL Server, Change Management, SharePoint, Quality Assurance, Project Management, Process Improvement, Resource Management, Cost Management, Strategic Planning, Manufacturing..., High Performance..., Finite Element Analysis, Enterprise Software, Leadership, Integration, Vendor Management, Data Warehousing, IT Management, Management, Information Technology, SDLC, Security, Business Analysis, PMP, Product Development, SSIS, IT Strategy, CRM, MS Project, Visio, Risk Management
Education
Kent State University
The University of Akron
BS, Business Administration, Information Systems Management
Progressive Insurance September 2008 - Present
Progressive Insurance Company August 2005 - September 2008
Allstate Insurance Company May 1999 - August 2005
Education
Kent State University 1996 — 2000
Regional Income Tax Agency 2007 - Present
Compuware Corp January 2007 - May 2013
Progressive Insurance Company January 2005 - January 2007
Ohio University 2002 - 2005
Skills
Agile Methodologies, WCF, Microsoft SQL Server, SDLC, SQL, XML, C#, Web Services, Software Development, .NET, ASP.NET, Scrum, Requirements Analysis, Visual Studio, Data Warehousing, Architecture, Enterprise Architecture, Software Design, ASP.NET MVC, SSRS, T-SQL
Education
Ohio University 2002 — 2004
Osmania University 1998 — 2002
Progressive Insurance Company
Skills
Property & Casualty..., Coaching, Insurance, General Insurance, Call Centers, Claim, Team Building
Education
Northern Arizona University-The W. A. Franke College of Business 1980 — 1985
Mobile Area Rugby Foundation October 2010 - Present
Progressive Insurance Company August 2001 - Present
Mobile's Battleship Rugby Football Club January 2009 - September 2010
Skills
Organizational..., Non-profits, Negotiation, Strategic Planning, Customer Relations, Customer Service, Training, Management, Nonprofits, Sales Operations, Team Building, Operations Management, Marketing Strategy, Entrepreneurship, Public Speaking, Leadership Development, Sales, Leadership, Coaching, New Business Development
Education
Troy University 2008 — 2012
MSIR, Master of Science International Relations - Global Studies
University of Louisiana at Lafayette 2003 — 2006
MBA, Organizational Behavior and Leadership
University of South Alabama 1999 — 2001
B.A, Political Science and English
Spring Hill College 1994 — 1997
Political Science
Kolins Group June 1994 - Present
Nationwide Residential Promotions June 1992 - June 1994
Impact Logistics, Inc. January 1991 - December 1992
American Delivery System May 1988 - October 1989
Progressive Insurance Company May 1986 - November 1988
Leaseway Transportation September 1981 - August 1985
Education
DBA, Indiana University, Kelley School of Business, Bloomington, Indiana 1973 — 1981
MBA & DBA, Marketing & Transportation
Bard College 1969 — 1973
BA, Economics
Sceptre Hospitality Resources July 2014 - Present
Boston Children's Hospital August 2010 - June 2014
NewRiver September 2008 - November 2010
Progressive Insurance Company September 2006 - February 2008
Ohio Tuition Trust Authority 2005 - 2005
Skills
Microsoft SQL Server, .NET, ASP.NET, C#, Oracle, XML, SDLC, Agile Methodologies, SQL, SSRS, PL/SQL, JavaScript, IIS, T-SQL
Education
University of North Texas 2003 — 2005
MS, Engineering Technology
Jawaharlal Nehru Technological University 1997 — 2001
B.tech, EEE
Hillsborough Animal Health Foundation October 2011 - Present
Eckerd College August 2011 - Present
Veterinary Center at Fishhawk March 2006 - Present
Progressive Insurance Company 2000 - 2002
Skills
Non-profits, Social Media, Public Speaking, Fundraising, Veterinary, Pets, Customer Service, Team Building, Teaching, Public Relations, Event Management, Microsoft Office, Research, Training, Nonprofits, Leadership, Project Planning, PowerPoint, Microsoft Word, Team Leadership
Education
Stetson University College of Law 2008 — 2011
JD, Employment and Education Law
Eckerd College 2004 — 2007
Paz Law Firm, P.A. September 2007 - Present
Alvarez, Paz & Barbara, LLP May 2006 - September 2007
Cole, Scott & Kissane, P.A. March 2002 - May 2006
Hightower & Rudd, P.A. April 2001 - March 2002
United Nations September 2000 - December 2000
Progressive Insurance Company November 1997 - May 1998
A.P.I. & Associates October 1996 - November 1997
Education
Nova Southeastern University—Shepard Broad Law Center 1998 — 2000
Juris Doctor
University of Central Florida 1992 — 1996
Bachelor of Arts, Criminal Justice
Miami Palmetto Sr. High 1989 — 1992
Law Offices of Fesner Petion, P. A. March 2010 - Present
Office of the General Counsel- Trial Division May 2007 - March 2010
Progressive Casualty Insurance Company January 1996 - April 2005
Arbitration Forums, Inc February 1999 - January 2005
Progressive Insurance Company 1996 - 2005
Skills
Medical Malpractice, Claims, Professional Liability, Wrongful Death, Insurance, Liability, Personal Injury, Casualty, Accident, Litigation, Insurance Claims, Arbitration, Mediation, General Liability, Civil Litigation, Claims Management, Property Damage, Policy, Litigation Management, Product Liability, Contract Management, Property & Casualty..., Alternative Dispute..., Claim, Insurance Law, Subrogation, Trials, Dispute Resolution, Automobile Accidents, Corporate Law
Education
Nova Southeastern University Shepard Broad College of Law 2003 — 2006
Juris Doctor, Law
St. Thomas University 1998 — 2001
M.B.A., Strategic Management
PNC/National City Bank January 2000 - Present
PNC/National City Bank June 1998 - January 2000
PNC/National City Bank October 1996 - June 1998
Analyst Internnational Consulting June 1994 - October 1996
May Company May 1993 - June 1994
Progressive Insurance Company July 1990 - May 1993
General Electric Consulting August 1988 - July 1990
Cleveland Clinic September 1987 - August 1988
American Greetings May 1982 - September 1987
PositionCompany July 1981 - May 1982
Skills
Data Warehousing, Databases, Oracle, SQL, Business Analysis, Systems Analysis, Performance Tuning, ETL, Disaster Recovery, SDLC, Data Modeling, DB2, PL/SQL, Integration, Database Administration, Database Design, Unix, COBOL, Mainframe, SQL Tuning, Analysis, Project Management
Education
Cleveland State University
MBA, Management with minor in Information technology, 3.5
Cleveland State University
BBA, Accounting with minor In Information Technology, 3,5
Progressive Insurance October 2012 - Present
Progressive Insurance Company June 2007 - October 2012
Progressive Insurance December 2005 - June 2007
Progressive Insurance August 2005 - December 2005
Skills
Analysis, Claim, Customer Satisfaction, Insurance, Liability, Management, Property Damage, Casualty Insurance, Commercial Insurance, Leadership, Liability Analysis, Customer Service
Education
Portland State University 2001 — 2005
Bachelor of Science; Bachelor of Science, Human Resources; Business Management
Portland State University 2001 — 2005
Bachelor of Science; Bachelor of Science, Human Resources; Business Management
Portland State University - School of Business 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General and Human Resources
Progressive Insurance Company September 2008 - Present
Formax Financial Network, Inc. February 2007 - September 2008
United Way of Greater Mercer County June 1988 - January 2007
Skills
Coaching, Workshop Facilitation, Training, Fundraising, Customer Service, Customer Satisfaction, Insurance, Corporate Social..., Corporate Events, Grant Writing, Resume Writing, Speech Writing, Proofreading, Marketing, Public Speaking
Education
City University of New York-Brooklyn College 1963 — 1967
BA, English
Erasmus Hall High School 1959 — 1963
Catholic Charities Diocese of Cleveland September 2013 - Present
The Hope City Foundation April 1999 - May 2015
Christian Hope Missionary Baptist Church May 1998 - May 2015
Progressive Insurance Company August 2003 - May 2013
Skills
Strategic Planning, Coaching, Leadership, Leadership Development, Public Speaking, Training & Development, Vendor Management, Organizational Change, Curriculum Development, Teaching, Direct Marketing, Community Outreach, Budget Administration, Nonprofit Administration, Fundraising, SPSS, Student Affairs, Staff Development, Adult Education, Career Counseling, Pastoral Counseling, Change Management, Organizational..., Training, Budgets, Call Centers, Management, Data Analysis, Analysis, Non-profits, Nonprofits, Customer Service, Policy, Team Building, Research, Grant Writing, Conflict Resolution, Volunteer Management, Workshop Facilitation, Program Development, Event Planning, Program Management, Microsoft Office, Instructional Design, Employee Training, Administration, Higher Education, Supervisory Skills, Insurance, Team Leadership
Education
Ashland University 2011 — 2016
EdD., Education-Leadership Studies
Ashland Theological Seminary 2009 — 2011
Masters, Practical Theology
Ursuline College 2006 — 2009
Masters, Theological and Pastoral Studies/Ministry
Hiram College 1978 — 1982
Bachelor, Social Sciences
Westfield Group Actuarial AnalystWestfield GroupFebruary 2002 - May 2006
Progressive Insurance Company November 2000 - February 2002
Education
Florida State University 1989 — 1994
United Educators January 2014 - Present
Medmarc Insurance Group September 2006 - January 2014
Travelers Insurance February 2005 - May 2006
Progressive Insurance Company 1997 - 2005
Skills
Litigation Management, Product Liability, Liability, Claims Management, Legal Liability, Casualty, Professional Liability, Claim, Property & Casualty..., Commercial Lines, Commercial Insurance, Reinsurance, Insurance, Underwriting, Insurance Law, Public Liability, Litigation, Medical Malpractice, Subrogation, Workers Compensation, Property Damage, Claim Investigation, Liability Analysis, Personal Injury, Indemnity, Brokers, Claims Handling, Casualty Insurance
Education
Emory and Henry College 1986 — 1990
Bachelor of Arts, Political Science & Land Planning
Emory and Henry College 1986 — 1990
Bachelor of Arts (B.A.), Political Science and Government
Ecology Action September 2013 - Present
LoopUp October 2012 - April 2013
Smile Business Products July 2010 - January 2012
Hewlett-Packard January 2000 - January 2009
Hewlett Packard Company January 2000 - January 2009
Hewlett Packard January 2001 - January 2002
Stephen A. Hatcher January 2000 - January 2001
Progressive Insurance Company January 1997 - January 1999
Skills
Account Management, Customer Relations, Process Improvement, Customer Service, Problem Solving, Outlook, Sales Management, Contract Negotiation, Quality Assurance, Sales Operations, Management, Vendor Management, Team Building, Strategy, Program Management, Sales, Choreography, Salesforce.com, Policy, Analysis, Strategic Planning, Training, Procurement, Team Leadership, Negotiation, Microsoft Office, Service Delivery, Time Management, Cross-functional Team..., Contract Management, Project Management, Outsourcing, HP, Managed Services, Solution Selling, CRM
Education
Ohlone College
Business
Ohlone Jr. College
Associates
Zurich North America November 2008 - March 2013
SCA / Dobson Appraisal Services August 2008 - November 2008
Assurance America Insurance January 2008 - August 2008
Everest Security Insurance Company July 2006 - January 2008
Hartford-Omni Auto Insurance Company September 2004 - June 2006
Bristol West Insurance Company June 2003 - September 2004
Progressive Insurance Company October 2000 - December 2002
Skills
Claims Management, Claim, Insurance, Liability, Property & Casualty..., Commercial Insurance, Legal Liability, Casualty, Commercial Lines, Claim Investigation, Case Managment, Personal Injury, Accident, Casualty Insurance, Customer Service, Fraud, General Insurance, Investigation, Underwriting, Liability Analysis, Property Damage, Risk Management
Education
American Educational Institute 2009 — 2010
Senior Claims Law Associate
Spelman College 1993 — 1997
Bachelor of Arts (BA)
KING & SPALDING LLP December 2011 - Present
American Immigration Lawyers Association September 2012 - October 2012
Atlanta Legal Aid Society August 2012 - October 2012
PROGRESSIVE INSURANCE COMPANY October 2004 - August 2007
Progressive Insurance May 2001 - October 2004
Progressive Insurance January 1998 - January 2000
Skills
Litigation, Legal Writing, Legal Research, Civil Litigation, SharePoint, Commercial Litigation, Process Improvement, Microsoft Office, Criminal Law, Insurance, Securities, Litigation Support, Strategic Planning, Social Media, Mediation, Mergers, Management, Corporate Law, Trials, Lotus Notes
Education
Case Western Reserve University School of Law 2007 — 2010
JD
Cleveland State University 2002 — 2005
BA, Political Science
GILMOUR ACADEMY
University of Rochester
Patriot National Insurance Group June 2012 - Present
Fairlane Financial January 2009 - June 2012
AXA Advisors December 2008 - April 2009
PROGRESSIVE INSURANCE COMPANY December 2005 - December 2008
Progressive Insurance March 1995 - December 2005
Progressive Insurance January 1995 - January 2002
Karps & Sons January 1993 - January 1995
Miami Elevator Company May 1987 - August 1991
Miami Elevator Company January 1987 - January 1991
Skills
Insurance, Disability Insurance, Strategic Financial..., Claim, Asset Managment, Credit, Sales, Fixed Annuities, Property & Casualty..., Long-term Care, Health Insurance, Casualty, Training, Management, New Business Development, Underwriting, Leadership, Negotiation, Marketing, Process Improvement, Liability, Life Insurance, Finance, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Brokers
Education
Nova Southeastern University 2004 — 2005
MBA, Business and Finance
Florida International University 1990 — 1994
Bachelor of Public Administration
State Farm March 2013 - Present
Pilot Catastrophe Service November 2011 - January 2013
Fleming and Hall September 2011 - September 2012
Assurant Solutions January 2011 - June 2011
World Services, LLC November 2010 - January 2011
Zurich Insurance Company March 2010 - May 2010
Assurance America Insurance Company March 2008 - October 2009
PROGRESSIVE INSURANCE COMPANY September 1999 - March 2008
Allstate Insurance 1998 - 1999
UNITED HEALTHCARE January 1996 - January 1997
Skills
Claims Administrator, Marketing Research, Organization, Marketing Strategy, Negotiation, Microsoft Office, Integrated Marketing, Strategic Thinking, Experienced in..., PD and BI Claims..., Medical Liability..., General Liability,..., Injury Exposure Values, Skilled in Complex..., Skilled in..., Well-versed in..., Marketing, Claim, Insurance, Project Coordination, Product Management, Training, Management, Leadership, Analysis, CRM, Strategy, Process Improvement, Product Marketing, Sales, Customer Satisfaction, Budgets, Employee Benefits, Performance Management, Interviews, Employee Relations, Time Management, Customer Service, Market Research, Coaching, Software Documentation, Property Damage, Subrogation, Policy, Litigation Management, Personal Injury, Liability, Claims Handling, Workers Compensation, Claims Management
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2011
Marketing
University of Phoenix 2007 — 2008
MBA, HUMAN RESOURCES MANAGEMENT
National Center for Paralegal Training 1989 — 1989
Paralegal Certification, Legal Studies
University of South Carolina 1986 — 1989
Bachelor, Science Office Administration
University of South Carolina-Columbia 1986 — 1989
BS, Business
University of Phoenix
MBA, Human Resource Management
Progressive Insurance Company Programmer/AnalystMay Department StoresJuly 1997 - February 2003
Skills
COBOL, DB2, Mainframe
Education
Bowling Green State University 1989 — 1996
USAA March 2009 - Present
Progressive Insurance Company 2000 - March 2009
Education
Indiana University Bloomington 1994 — 1998
Los Gatos-Saratoga High School District January 2012 - Present
Los Gatos Union Elementary School District September 2011 - Present
Cupertino Union School District September 2011 - December 2014
Lakeside Union School District April 2011 - November 2014
Boulder Valley School District October 2004 - May 2010
Colorado Daily Newspaper August 2007 - January 2008
Progressive Insurance Company November 1984 - October 1986
Twentieth Century Fox Video Games June 1982 - October 1983
Skills
Editing, Teaching, Community Outreach, Advertising, Fundraising, Writing, Interviewing Skills, Communications, Marketing Communications, Special Education, Insurance Claims..., Event Planning, Public Speaking
Education
University of California, Santa Barbara 1978 — 1982
Bachelor of Arts, Business Economics/Communications
Progressive Insurance Company April 2007 - Present
Education
Kent State University
Frankenmuth Mutual Insurance Company August 2008 - Present
Progressive Insurance Company September 1990 - August 2008
Education
Cleveland State University 1983 — 1988
Pottstown Middle School, Pottstown School District February 2012 - Present
Rupert Elementary School, Pottstown School District January 2012 - February 2012
Progressive Insurance Company September 1998 - August 2006
Education
Neumann University 2009 — 2011
Masters of Education, Instructional Leadership
Cleveland State University 1996 — 1998
Bachelors of Arts, Psychology
Isolite Systems December 2012 - Present
Pipeline Marketing Alliance September 2012 - February 2013
Den-Mat Holdings, LLC August 2009 - September 2012
Premier Farnell April 2005 - August 2009
Premier Farnell April 2005 - April 2007
Call Center Resources Inc January 2005 - April 2005
Progressive Insurance Company December 1997 - December 2004
DialAmerica Marketing January 1990 - January 1994
Skills
Customer Acquisition, Call Center, Hiring Employees, Coaching, Auditing, Salesforce.com, Trade Shows, Department Budgeting, Executive Management, Direct Sales, Sales Operations, Business Communications, Retention Strategies, Human Resources, Training, Microsoft Office, Lotus Smartsuite, Goldmine, Siebel, Sales Management..., Organizational..., Sales Effectiveness, Outside Sales, Incentive Programs, Dental Sales, Electronics, Certified Project..., Forecasting, CRM Integration, Product Launch, Key Account Management, Financial Analysis, CRM, Recruiting, Performance Management, Start-ups, Enterprise Software, B2B, Account Management, Leadership, Sales Presentations, Sales Management, Sales, Marketing, Brand Loyalty, Call Centers, Selling, Strategy, Customer Satisfaction, Management
Education
The College of Wooster 1990 — 1994
Bachelor of Arts (B.A.), Communications
Kent State University 1994 — 1996
Bachelor of Science (B.S.), Physical Education Teaching and Coaching
Kent State University 1996 — 1998
Master of Arts (M.A.), Education
Shaker Heights High School
AIG Agency Auto October 2005 - October 2008
Unitrin Specialty Insurance August 2000 - October 2005
Progressive Insurance Company March 1994 - August 2000
Farmers Insurance Company February 1992 - March 1994
Education
Sam Houston State University 1987 — 1991
BBA, Marketing
State of Washington June 2012 - Present
State of Washington September 2008 - June 2012
State of Washington August 2006 - September 2008
AIG December 2005 - June 2006
Dexter Publishing December 2004 - February 2006
Progressive Insurance Company August 1999 - February 2005
Skills
Spanish, CRM, Strategic Planning, New Business Development, Employee Training, Product Training, Training, Coaching, Insurance, Project Management, Customer Service, Negotiation, Recruiting, Underwriting, Sales Management, Marketing, Budgets, Business Development, Pricing, Account Management, Leadership Development, Team Building, Sales, Marketing Strategy
Education
Portland State University 2015 — 2015
Certificate, Human Resources Management
Miami University 1994 — 1996
M.S., Educational Administration
The Evergreen State College 1986 — 1990
B.A., Social Science
CURE Auto Insurance February 2010 - Present
Tokens of Affection January 2002 - Present
Progressive Insurance Company August 2005 - February 2010
Westchester County Police Department May 2004 - August 2005
Skills
Management, Customer Service, Insurance, Sales, Claim, Customer Retention, Customer Satisfaction, Commercial Lines, Negotiation, Team Building, Liability, Claims Handling, Time Management
Education
La Salle University 2001 — 2005
Criminal Justice, Criminal Justice
Progressive Insurance Company June 1987 - Present
Skills
Risk Management, Strategic Planning, Insurance, Leadership, Process Improvement, SDLC, Microsoft Excel, Customer Service, Project Management, IT Strategy, Analysis, SharePoint
Education
Lakeland Community College 1980 — 1983
Associates Degree, Accounting
Progressive Insurance Company March 2004 - Present
Allstate Insurance Company November 1988 - March 2004
Education
Oklahoma City University 1980 — 1983
J.D., Law
State University of New York at Buffalo - School of Management 1978 — 1980
B.S., Human Resourses
Lewis & Williams, LLP March 2009 - Present
Progressive Insurance Company July 1991 - December 2007
Skills
Insurance, Mediation, Litigation, Public Speaking, Trials, Claim, Depositions, Automobile Accidents, Strategy, Budgets, Customer Service, Defense, Legal Writing, Microsoft Word, Microsoft Office, Subrogation, Litigation Management, Personal Injury, Claims Management, Insurance Law, Liability, Policy
Education
Stephen F. Austin State University 1984 — 1989
BA, Journalism and Marketing
Sears Holdings Management Corporation April 2005 - Present
Progressive Insurance Company January 1991 - July 2004
CNA Insurance 1985 - 1991
Allstate Insurance 1979 - 1985
Skills
Litigation, Litigation Management, Risk Management, Real Estate, Appeals, Investigation, Commercial Litigation, Criminal Law, Employment Law, Legal Writing, Legal Research, Trials, Product Liability, Civil Litigation, Privacy Law, Workers Compensation, Intellectual Property, Commercial Torts, Arbitration, Personal Injury, Insurance, Corporate Law, Alternative Dispute..., Legal Liability, Document Review, Mergers & Acquisitions, Legal Assistance, Internal Investigations, Management, Westlaw, Courts, Property & Casualty..., Claim, Legal Advice, Dispute Resolution, Private Investigations, Legal Compliance, Torts, Corporate Governance, Licensing, Securities, Mediation, Contract Negotiation, Joint Ventures, Negotiation, Fraud, Litigation Support, Due Diligence, Claims Management, Defense
Education
University of Illinois at Urbana-Champaign 1976 — 1979
J.D., Law
Northwestern University 1972 — 1976
B.A., Double Major: English Literature and Sociology
Progressive Insurance July 2003 - Present
Craig Boudreaux Photography June 2000 - Present
Duke Creative Marketing Solutions July 2000 - July 2003
Progressive Insurance Company March 1997 - July 2000
The Louisiana Land and Exploration Company January 1981 - August 1987
Skills
Leadership, Strategic Planning, Policy, Change Management, Public Speaking, Business Analysis, Workshop Facilitation, Microsoft Office, Organizational Design, Performance Management, Contract Negotiation, Leadership Development, Coaching, Cross-functional Team..., Negotiation, Team Building, Program Management, Nonprofits, Photography, Photoshop, Lightroom, Budgets, Analysis, Management
Education
Tulane University Law School 1988 — 1991
JD, Law
Loyola University New Orleans 1985 — 1987
MBA, Business
University of New Orleans 1975 — 1979
BS, Accounting
Network Adjusters July 2004 - February 2015
Progressive Insurance Company 1994 - 1999
Seibels Bruce 1987 - 1993
Skills
Claim, Commercial Insurance, Legal Liability, Commercial Lines, Property Damage, Liability, Casualty, General Insurance, Insurance, Subrogation
Education
Louisiana State University 1982 — 1984
Episcopal High School 1978 — 1982
Critical Business Analysis, Inc. 2009 - Present
First Energy Corporation October 2007 - March 2009
Progressive Insurance Company August 2004 - November 2006
Lockheed Martin Defense Systems June 1986 - March 1997
Education
Cleveland State University 1970 — 1972
BBA, Business Management
Progressive Insurance Company May 2005 - Present
Allstate January 2002 - May 2005
Education
Florida International University - College of Business 1992 — 1995
Bachelors, Business Management
Crawford & Company October 2009 - Present
PROGRESSIVE INSURANCE COMPANY January 1997 - June 2009
Progressive Insurance 1997 - 2009
JC CAGNEY'S RESTAURANT January 1994 - January 1997
COCA COLA January 1993 - January 1994
Skills
Claim, Liability, Property Damage
Education
St. John Fisher College 1989 — 1993
Bachelor of Arts, History
Nationwide Insurance March 2013 - Present
Nationwide Mutual Insurance Company March 2010 - March 2013
Nationwide Insurance June 2006 - March 2010
Progressive Insurance Company June 2001 - June 2006
Progressive Insurance February 1997 - June 2006
Progressive Insurance Company July 1999 - June 2001
Progressive Insurance Company May 1998 - July 1999
Progressive Insurance Company February 1997 - May 1998
United Supply and Distributing Company July 1993 - January 1997
Skills
Claims Management, Insurance Claims, Casualty, Property & Casualty..., Claims, Coverage, Liability, Claims Administration, Litigation Management, Subrogation, Investigation, Litigation, Mediation, Change Management, Investigations, Customer Service, Operations Management, Arbitration, Mentoring, Team Building, Performance Management, Hiring, Strategic Planning, Budgeting, Coaching, Customer Satisfaction, Talent Management, Claim, Liability Analysis, Legal Liability, Insurance, Employee Benefits, Claim Investigation, Casualty Insurance
Education
Frostburg State University 1986 — 1990
Bachelor of Science, Political Science
Frostburg State University 1986 — 1990
Bachelor of Science, Political Science
Unum August 2012 - October 2014
Kelly Services 2012 - August 2012
UC Surgeons, Inc September 2005 - March 2008
Heaton and Eadie, PSC June 1998 - November 2004
Heaton and Eadie, PSC June 1998 - July 2000
Castleton of Indianapolis December 1997 - June 1998
Progressive Insurance Company May 1996 - September 1997
White & Raub, Attorneys at Law July 1987 - May 1996
Skills
administrative...
Education
Indiana University-Purdue University at Indianapolis
Associate of Arts, Liberal Arts; Telecommunications & Humanities
n/a - currently unemployed May 2009 - 2010
Progressive Insurance Company November 2007 - May 2009
Beachwood Pointe Care Center February 2007 - August 2007
Cleveland Rehabilitation May 2002 - February 2007
Education
Bryant & Stratton 2010 — 2010
still attending, Network Technology
Cuyahoga Community College 1980 — 1984
·Associate of Arts Degree, Business Management
Cooperative Nursery School August 2013 - July 2015
Fabulous Festivities January 2002 - August 2013
Progressive Insurance Company January 1998 - December 2001
Skills
Leadership, Insurance, Call Centers, Curriculum Design, Event Planning, Property & Casualty..., Program Development, Process Improvement, Data Analysis, Customer Service, Analysis, Sales, Nonprofits
Education
National Academy of Sports Medicine
Certified Personal Trainer
Indiana Wesleyan University 2009 — 2011
M.B.A., Applied Management
Kent State University
Bachelor of Arts, Sociology
Ameriplan July 2013 - Present
Progressive Insurance Company February 2012 - June 2012
Mercury Insurance Company August 2006 - October 2010
The Robert Plan January 1995 - February 2005
Skills
Property & Casualty..., Insurance, Liability, Commercial Insurance, Customer Service, NJ No Fault, Home Stager-Certified, Interior..., Ameriplan USA...
Education
Union County College 2012 — 2013
Interior Design, Certified
Abraham Clark High School Roselle NJ
Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Progressive Insurance Company July 2007 - Present
Ohio Army National Guard April 1990 - Present
Lancer Insurance Company February 2000 - July 2007
Progressive Insurance Company July 1997 - February 2000
Education
Cleveland State University
Masters of Business Administration
Cleveland State University
BA, Marketing
Lakeland Community College
Associate of Arts Degree
Gold Investigations, Inc. June 2004 - Present
Progressive Insurance Company September 2000 - June 2004
Gold Investigations, Inc. July 1989 - May 2001
Southeast Investigations January 1987 - January 1989
GTE Sylvania January 1984 - January 1987
Graymark, Inc 1987 - 1987
I.C.D.A. Inc 1987 - 1987
Equifax Claims Services January 1979 - January 1984
Skills
Private Investigations, Background Checks, Fraud, Internal Investigations, Criminal Investigations, Litigation Support, Surveillance, Personal Injury, Investigation, Subrogation, Claim, Civil Litigation, Evidence, Skip Tracing, Litigation, Criminal Defense, Investigative Research, Wrongful Death, Criminal Justice, Expert Witness, Claims Management, Forensic Analysis, Interviews, Investigative Reporting, Corporate Security, Criminal Law, Workplace Violence, Medical Malpractice, Courts, Liability, Enforcement, Executive Protection, Personal Injury..., Interrogation, Trials, Asset Protection, Accident, Computer Forensics
Education
University of South Florida 1974 — 1978
BA, Criminal Justice/Psychology
Illinois State University 1975 — 1976
Psychology
Sanofi February 2015 - Present
Sanofi Diabetes January 2010 - Present
Sanofi-Aventis Pharmaceuticals December 2008 - December 2009
sanofi-aventis July 2005 - November 2008
Sanofi Synthelabo December 2003 - June 2005
Progressive Insurance Company July 1998 - December 2003
Skills
Business to Business..., Strategic Thinking, Leadership, Business Acumen, Collaborative Problem..., Project Management, Real Estate Investor, Certified Property and..., Separately Managed..., Big Picture Orientation, device sales, Customer Engagement, Strategic Selling, Medical Devices, Business Development, B2B, Cardiology, Endocrinology, Managed Care, OB/GYN, Pharmaceutical Industry, Pharmaceutical Sales, Product Launch, Rheumatology, Sales, Sales Operations, Sales Effectiveness
Education
University of Colorado Colorado Springs 1993 — 1997
MBA, Management
University of Nebraska-Lincoln 1983 — 1987
B.A., Business
Progressive Insurance June 2006 - Present
2003-2006Bright Horizons Child Development Center June 2006 - Present
Progressive Insurance Company January 2006 - Present
Defenders Office May 2005 - August 2005
Education
Lynchburg College 2002 — 2005
Bachelors, Sociology - Criminology
Lynchburg College
B.S, Sociology; Criminology
United Automobile Insurance Company June 2014 - Present
Progressive Insurance Company January 2008 - June 2014
Oresury Inc. 2005 - 2009
Progressive Insurance Company August 1997 - April 2006
Skills
Subrogation, Claim, Property & Casualty..., Property Damage, Claims Management, Liability, Team Building, Customer Service, Legal Liability, Liability Analysis, Litigation Management, Claim Investigation, Commercial Insurance, Commercial Lines, Casualty, Casualty Insurance, Insurance
Education
Louisiana State University and Agricultural and Mechanical College 1983 — 1986
BS, Industrial Engineering
Driver Safety Consultants April 2011 - Present
Department of Defense -Pueblo Chemical Depot August 2008 - July 2010
Dept of Corrections (PAROLE) State of Colorado August 2007 - August 2008
Progressive Insurance Company January 2003 - February 2006
SAIC August 1999 - November 2001
SAIC July 1999 - November 2001
DynCorp International May 1998 - June 1999
Skills
POST Certified, Police Officer, Cpr Certified Instructor, First Aid Certified..., AED Instructor, First Responder, AED, Police, Private Investigations, Physical Security, Protection, Surveillance, Self Defense, Executive Protection, Enforcement, Government, Fraud, Firearms, Training, Security, Personal Protection, Criminal Justice, Investigation, Criminal Investigations, Interrogation, Background Checks, Internal Investigations, Crime Prevention, Law Enforcement, Public Safety, Evidence
Education
Regis University 1984 — 1986
Bachelor of Science (Minor in Psychology), Business Administration
Chippewa Valley Technical College 1972 — 1974
Associate Degree, Police Science
The Ohio State University College of Dentistry March 2015 - Present
Gosh Enterprises/Charley's Grilled Subs October 2013 - March 2015
Department of Development January 2011 - March 2013
Ohio Department of Development August 2008 - January 2011
Kenric Fine Homes July 2002 - August 2008
Bricker & Eckler January 2001 - July 2002
Owens Corning/Integrex June 1999 - January 2001
Progressive Insurance Company July 1991 - August 1996
Skills
Policy, Organizational..., Employee Relations, Employment Law, Labor Relations, Human Resources, Training, Recruiting, Payroll, Mediation
Education
Capital University Law School, Columbus, Ohio 1995 — 1998
Juris Doctorate, Law
The Ohio State University
Bachelor of Arts, Sociology
The Ohio State University
The Ohio State University
Nationwide Insurance October 2011 - Present
Mississippi Department of Transportation March 2011 - October 2011
Travelers Insurance August 2006 - August 2010
Progressive Insurance Company November 1996 - August 2006
Farm Bureau Insurance May 1994 - November 1996
Skills
Insurance, Claim, Claims Management, Casualty, Leadership, Claims Handling, Management, Call Centers, Liability Analysis, Customer Service, Strategic Planning, Property Claims, Property & Casualty..., Commercial Insurance, Operations Management, Liability
Education
Mississippi College 1989 — 1994
BS, Business
Louisville High School
University of North Georgia October 2012 - Present
The University of South Dakota July 2007 - May 2012
Yankton Press & Dakotan March 2005 - December 2006
Progressive Insurance Company 2002 - 2004
State Farm Mutual Automobile Ins May 1992 - May 2002
EUROPEAN THEATER October 1987 - October 1995
Skills
Training & Development, Training Delivery, Higher Education, Military Training, Project Planning, Data Analysis, Web Design, Dreamweaver, German, Photography, Team Building, Leadership, Editing, Research, Teaching, Public Relations, Project Management, Training, Program Management, Management, Public Speaking, Budgets, Government, Analysis, Social Networking, Microsoft Excel, Military, Employee Training, Leadership Development, Grant Writing, Strategic Planning, Program Development, Social Media, Event Planning, Microsoft Office, Nonprofits
Education
The University of South Dakota 2010 — 2011
Masters of Business Administration
The University of South Dakota 1980 — 1984
B.S, BUSINESS ADMINISTRATION
USAA January 2010 - October 2010
Progressive Insurance Company September 2004 - January 2010
Transworld News November 2003 - September 2004
Ohio Savings Bank May 2003 - February 2004
Pier 1 Imports January 2000 - May 2003
Education
University at Buffalo 1996 — 2000
BA, English
State University Of New
Bachelor of Arts
Tata Consultancy Services March 2012 - Present
Comerica Bank August 2011 - December 2011
Saginaw Valley State University January 2011 - June 2011
MSU June 2010 - December 2010
Saginaw Valley State University January 2010 - May 2010
Delta College September 2009 - December 2009
Progressive Insurance Company July 2008 - March 2009
Chrysler September 2001 - June 2008
Skills
Access, JCL, COBOL, Oracle, SQL, FTP, DB2, CICS, VSAM, HTML, Microsoft Excel, Java, Unix, XML, Teradata, TSO, MVS, Outlook, PowerPoint, Lotus Notes
Education
SVSU
BBA, Business, Accounting
Delta College
Asscociates, Science, Math
Atlas Financial Holdings, Inc. July 2013 - Present
Infinity Auto Insurance Company December 2010 - December 2011
IAM, INC Non December 2009 - December 2010
Progressive Insurance Company June 2005 - November 2009
PRC, LLC March 2003 - June 2005
Skills
Claim, Management, Policy, Customer Service, Insurance, Property & Casualty...
Education
Northern Illinois University 2011 — 2012
Master of Science (M.S.), Industrial Engineering, 3.8
Barry University 1998 — 2002
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Progressive Insurance Company January 2009 - Present
Gales Garden Center March 1985 - March 1997
Skills
Retail, Data Analysis, Claims Management, Claim, Liability, Customer Service, Inventory Management, Sales, Casualty, Property & Casualty..., Health Insurance, Insurance, Liability Analysis, Research, Process Improvement, Management, Training, Commercial Insurance, Underwriting, General Insurance
Education
The Ohio State University 1971 — 1975
B.S. Agriculture, Landscape Horticulture
Wiloughby South High School 1969 — 1971
Graduate, college prep
Progressive Insurance Company January 2001 - Present
Progressive Insurance June 2015 - October 2015
Progressive Insurance Company September 1997 - January 2001
Liberty Mutual Insurance Company October 1984 - September 1997
Skills
Testing, Research, Credit Risk, Microsoft Excel, Microsoft Office, Customer Service, Insurance, Microsoft Word, PowerPoint
Education
Cuyahoga Community College 2009 — 2015
Associate’s Degree, Business Administration and Management, General, 3.63
PROGRESSIVE INSURANCE COMPANY September 2007 - Present
Verizon Wireless (Worldwide Wireless) October 1998 - May 2000
Amtrak March 1994 - June 1996
Skills
Insurance, Customer Service, Microsoft Office, Organizing, Excel
Education
Stautzenberger College-Maumee 2005 — 2007
Associate's degree, Accounting and Business/Management
Stautzenberger College-Maumee 2005 — 2007
Associate's degree, Business, Management, Marketing, and Related Support Services
Progressive Insurance Company July 1999 - Present
Laura Ashley October 1996 - July 1999
Glamour Shots October 1993 - October 1996
Education
Hondros College
Kent State University 1982 — 1986
Bachelor of Science, Fashion Merchandising, Marketng
Normandy High School
High School Diploma
Progressive Insurance Company Litigation Bill Review RepresentativeProgressive InsuranceApril 1991 - Present
Education
Lakeland Community College 2015 — 2019
Human Resources Management/Personnel Administration, General
New Vision Behavioral Health December 2010 - Present
New Vision Behaviroral Health Inc. December 2010 - Present
Center Inc December 2009 - December 2010
Sun Coast Center October 2007 - November 2010
Enrichment Mental Health Services September 2008 - May 2010
United Property & Casualty Ins November 2007 - September 2008
PARC December 2006 - August 2008
Progressive Insurance August 2006 - July 2007
Progressive Insurance Company December 1999 - November 2005
Education
Florida A&M University 1995 — 1999
B.S, Psychology
Argosy University
M.A, Marriage and Family Therapy
Progressive Insurance Company February 2012 - Present
Kisling, Nestico & Redick, LLC September 2011 - February 2012
Cincinnati Insurance company April 2006 - September 2011
Skills
Personal Injury, Civil Litigation, Litigation, Legal Writing, Commercial Litigation, Insurance Law, Product Liability, Medical Malpractice, Litigation Management, Public Liability, Automobile Accidents, Trial Practice, Courts, Torts, Personal Injury..., Insurance, Wrongful Death, Arbitration, Appeals, Liability, Claim, Mediation, Legal Research, Trials, Legal Liability, Hearings, Construction Law, Class Actions, Alternative Dispute..., Subrogation, Wills, Criminal Defense, Family Law, Employment Law, Dispute Resolution, Westlaw, Criminal Law, Legal Issues, Bad Faith, Licensing, Corporate Law, Professional Liability, Litigation Support, Workers Compensation, Bankruptcy, Administrative Law, Intellectual Property, Document Review, Legal Assistance, Claims Management
Education
University of Akron School of Law 1992 — 1996
JD, Law
Progressive Insurance Company
Skills
Claims, Insurance Claims, Casualty, Liability, General Liability
Education
Queens College 1988 — 1993
Bachelor, Psychology/Sociology
Progressive Insurance Company September 2006 - Present
Education
Loyola University New Orleans 2002 — 2005
Bachelor, Psychology
Loyola University New Orleans School of Law
Safeway Insurance Company September 2005 - Present
Progressive Insurance Company October 2004 - September 2005
Progressive Insurance February 2000 - October 2004
Skills
Claim, Casualty, Liability, Claims Management, Property & Casualty..., General Insurance, Insurance, Subrogation, Legal Liability, Commercial Insurance, Claim Investigation, Leadership, Property Damage, Casualty Insurance, Commercial Lines, Liability Analysis
Education
Samford University, Cumberland School of Law 1992 — 1995
Doctor of Law (J.D.)
University of Alabama at Birmingham 1986 — 1991
Bachelor of Arts (BA), English
Progressive Insurance Company May 2003 - Present
JC's Cigarette Outlet July 1999 - May 2004
Education
Bellarmine University 2010 — 2012
Master of Business Administration (MBA), 3.5
Bellarmine University 1999 — 2003
Bachelor's degree, Economics, 3.8
Saint Xavier High School - Louisville, KY 1995 — 1999
General Education, 4.0
ProVation Medical December 2012 - Present
VasoHealthcare/GE Healthcare February 2011 - December 2012
W.W. Grainger, Inc September 2009 - February 2011
Progressive Insurance Company December 2001 - September 2009
Target Corporation February 2000 - November 2001
Education
Florida State University 1995 — 1999
Bachelor of Arts (B.A.)
Fox Rothschild LLP August 2008 - 2012
Synnestvedt & Lechner LLP 2005 - 2008
Elan Drug Delivery 2002 - 2005
Progressive Insurance Company 1994 - 2001
Skills
Intellectual Property, Patent Prosecution, Trademarks, Legal Research, Document authentication..., Legal Writing, Invention, IP, Patents, Litigation, Prosecution
Education
Fordham University
BA, Economics
Mercy College, Dobbs Ferry, NY
MSc, Human Resources Management
Scott & White Memorial Hospital December 2010 - Present
Safeguard Properties Inc December 2008 - August 2010
Acxiom Information Security Services February 2003 - April 2007
Progressive Insurance Company August 2001 - August 2002
Education
John Carroll University 1998 — 2002
English Language and Literature, General
John Carroll University - University
English
LIBERTY MUTUAL (SAFECO) INSURANCE February 2012 - February 2013
ACCESS GENERAL INSURANCE May 2009 - February 2012
ST. PAUL TRAVELERS INSURANCE September 2005 - May 2009
ALLSTATE INSURANCE COMPANY February 2003 - September 2005
PROGRESSIVE INSURANCE COMPANY January 2002 - December 2002
SUPERVALU INC May 2000 - August 2002
The Regional Medical Center December 1998 - May 2000
Skills
Claims, Parties,..., Appointment Scheduling,..., Subrogation,..., Teamwork, Analysis,..., Litigation,..., Logistics, Procurement, Evaluations, Property & Casualty..., Licensing, Team Leadership, Call Centers, Trend Forecasting, Interviewing Skills, Claims Handling, Inventory Management
Education
Liberty University
Master's degree, Public Health - Health Promotion
South Carolina State University
Bachelor of Arts, English
STERIS Corporation July 2012 - Present
STERIS Corporation July 2011 - July 2012
STERIS Corporation January 2008 - July 2011
HPC Publications December 2001 - December 2003
Zito Insurance Company, Inc August 1998 - August 1999
Progressive Insurance Company October 1996 - November 1997
Sam’s Club September 1992 - April 1996
Skills
Customer Service, Process Improvement, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Inventory Management, Account Management, Project Management, Outlook, Team Leadership, PowerPoint, Data Entry
Education
Cleveland State University 1994 — 1996
Bachelor of Arts (BA), History
Lakeland Community College 1992 — 1994
Associate of Arts (AA), History