Experience
RSA Canada   October 2014 - Present
RSA  September 2010 - October 2014
RSA  October 2009 - September 2010
RSA  October 2008 - September 2009
RSA  October 2005 - September 2008
RSA Canada   May 1995 - September 2005

Skills
Project Delivery, Change Management, Program Management, Project Portfolio..., Business Process..., Process Improvement, Business Transformation, Performance Management, Management, Brokers, Insurance, Leadership

Education
The University of Calgary   1991 — 1995
Bachelor of Commerce (BCom), Human Resources Development

Experience
RSA Canada   August 2014 - Present
RSA Canada   February 2011 - August 2014
Jolera  August 2009 - February 2011
Bell Canada  June 2007 - August 2009

Skills
Business Analysis, Microsoft SQL Server, SQL, SDLC, XML, Visual Studio, C#, Requirements Analysis, Agile Methodologies, WebFOCUS, Ad Hoc Reporting, Business Intelligence, Visio, SOA, User Acceptance Testing, Requirements Gathering, Software Documentation, Systems Analysis, .NET, Business Requirements, Data Warehousing, Testing

Education
University of Toronto   2013 — 2015
Canadian Risk Management (CRM), School of Continuing Studies

Insurance Institue of Canada   2011 — 2013
Chartered Insurance Professional (CIP), Insurance

Humber College   2006 — 2007
Diploma, Enterprise Software Development - .NET Solutions Certificate

The University of Western Ontario   2002 — 2006
B.E.Sc., Software Engineering

Experience
RSA  June 2015 - Present
RSA Canada   March 2011 - Present
Believer Plus Insurance Brokers Ltd   May 1997 - March 2011

Skills
General Insurance, Underwriting, Insurance, Liability, Brokers, Professional Liability, D&O, Legal Liability, Claims Handling, Umbrella Insurance, Employment Practices..., Customer Service, Management, Risk Management

Education
Insurance Institute of Canada   2013 — 2015
CIP, Insurance

Mohawk College   1995 — 1997
Diploma, Insurance

Experience
The Co-operators  April 2015 - Present
RSA Canada   May 2013 - April 2015
RSA  September 2012 - May 2013
RSA  May 2011 - September 2012
RSA  July 2010 - May 2011
The Co-operators  February 2008 - December 2009
The Co-operators  June 2007 - February 2008

Skills
Insurance, Claim, Commercial Insurance, General Insurance, Liability, Subrogation, Commercial Lines, Coaching, Customer Service, Property Claims, Claim Investigation, Claims Resolution, Underwriting

Education
Insurance Institute   2007 — 2013
Chartered Insurance Professional

The University of Lethbridge   2005 — 2007
Bachelor of Science, Kinesiology

Mount Royal College   2003 — 2005
University Transfer, Kinesiology

Father Lacombe High School   1999 — 2002

Experience
RSA Canada   December 2010 - December 2013
The Dominion of Canada General Insurance Company  April 2007 - November 2010
Wawanesa Insurance  2003 - 2007

Skills
Claim

Education
Lakehead University   1996 — 2000
Bachelor's degree, Sociology

Experience
RSA Canada   April 2015 - Present
RSA Canada   April 2013 - Present
RSA Canada   January 2012 - April 2013
RSA Canada   December 2011 - January 2012
GCAN Insurance Company of Canada   July 2010 - December 2011
Mount Allison University  September 2006 - May 2010
Marsh Canada Limited  May 2009 - September 2009
Marsh Services Limited   May 2008 - July 2008
Marsh Canada Limited  May 2007 - September 2007
Marsh Services Limited   July 2006 - September 2006

Skills
D&O, Directors & Officers..., Underwriting, Professional Liability, Employment Practices..., Commercial Crime /..., Insurance, Financial Risk, Claim, Commercial Lines, Liability, Commercial Insurance, Casualty, Customer Service, Microsoft Office, Property & Casualty..., Economics, Customer Relations, Microsoft Office Suite, Bilingual

Education
Professional Liability Underwriting Society
Registered Professional Liability Underwriter Certificate (RPLU) (in progress)

University of Toronto
Risk Management Certificate (CRM) (in progress)

Insurance Institute of Canada   2010 — 2013
Chartered Insurance Professional (CIP), Insurance

Mount Allison University   2006 — 2010
B.COMM, Economics (Honours)

London School of Economics and Political Science   2008 — 2008
Summer School, Economics

Westdale Secondary School   2002 — 2006
Diploma, French Immersion

Experience
RSA Canada   August 2015 - Present
CAA South Central Ontario  September 2014 - August 2015
Allstate Canada  June 2012 - September 2014
Allstate Canada  October 2010 - June 2012
Allstate Canada  November 2006 - October 2010
Allstate Canada  April 2005 - November 2006
The Co-operators  November 2001 - April 2005
The Co-operators  October 2000 - October 2001
The Co-operators  January 2000 - October 2000
Royal & Sun Alliance  July 1999 - December 1999

Skills
Business Analysis, Production Support, SDLC, ITIL, IT Service Management, Information Technology, Team Leadership, User Acceptance Testing, Property & Casualty..., Underwriting, Risk Management, Risk Assessment, Enterprise Risk..., Risk Analysis, Statistical Data..., Claim Investigation, Guidewire

Education
University of Toronto
Business Analysis, Risk and Insurance Management

Carleton University
Bachelor of Science (BSc), Statistics

Experience
Barclays  September 2010 - Present
RSA Canada   February 2012 - Present
RBC Capital Markets  June 1991 - May 2010
North York General Hospital  2001 - 2009

Skills
Chartered Accountant, Investment Banking, Board Leadership, Business Strategy, Derivatives, Leadership, Corporate Finance, Fixed Income, Management Consulting, Private Equity, Executive Management, Risk Management, Capital Markets, Financial Modeling, Due Diligence, Restructuring, Investments, Financial Analysis, Mergers & Acquisitions, Entrepreneurship, Venture Capital, Strategy, Valuation, Start-ups, Banking, IPO, Corporate Development, Portfolio Management, Corporate Governance, Financial Services, Strategic Financial..., Finance, Equities, Business Development, Asset Management, Business Planning, Emerging Markets, Hedge Funds, Foreign Exchange

Education
The University of Western Ontario - Richard Ivey School of Business   1987 — 1989
Masters of Business Administration, MBA

Canadian Institute of Chartered Accountants   1985 — 1987
FCA, Accounting

University of Manitoba   1981 — 1985
Bachelor of Commerce (Hons), Commerce

Westwood Collegiate   1977 — 1981
High School Diploma

Experience
RSA Canada   June 2015 - Present
RSA  May 2013 - June 2015
RSA Canada   February 2009 - May 2013
RSA Canada   February 2008 - February 2009
Niko Apparel Systems   August 2005 - February 2008
Weston Foods (Canada) Inc.   2004 - 2005

Skills
Insurance, Liability, Brokers, Customer Service, Coaching, Team Leadership, Account Reconciliation, Financial Statements, Broker Focused Service, Creative and Analytical..., Inventory Control &..., Performance Management, Call Centers, Credit Cards, Team Management &..., Business Process..., Six Sigma, Microsoft Excel, Microsoft Word, Huon System

Education
Insurance Institute of Ontario
Chartered Insurance Professional (in progress), Insurance

Toronto School of Business   1990 — 1991
Travel & Tourism, Honours in Business/Corporate Communications & Travel Agency Operations

Experience
Insurance Bureau of Canada  2015 - Present
RSA Canada   2011 - 2014
Central Bank of Bosnia and Herzegovina   May 2010 - August 2010
Nexos Voluntarios  May 2009 - August 2009
@igor.kozulovic   October 2006 - March 2007

Skills
Insurance, Risk Management, Liability, Microsoft Office, French, Financial Analysis, Economics, Microsoft Excel, Underwriting, Emerging Markets, Training, Globalization, PowerPoint, Portfolio Management, Microsoft Word, Strategic Planning, Casualty, Subrogation, Project Management, Data Analysis, German, Spanish, Actuarial Science, Data Science, Data Modeling, SQL

Education
McGill University   2007 — 2011
BA, Economics, Finance & Statistics

St Anselm's Abbey School   2006 — 2007
High School

Experience
RSA Canada   June 2014 - Present
Chartis Insurance Company of Canada  March 2012 - Present
Chartis Insurance  December 2006 - July 2012
Markel Insurance Company of Canada  October 2003 - August 2006
ING Canada  April 2001 - August 2003
ING Canada  December 1998 - May 2001

Skills
Civil Litigation, Financial Risk, Customer Service, Financial Analysis, Analytics, Aircraft, Airlines, Airports, Aviation, Microsoft Excel, Risk Management

Education
   1977 — 1981
Bacc, Commerce

Experience
RSA Canada   February 2012 - Present
RSA (Royal & Sun Alliance Insurance Company of Canada   January 2011 - March 2012
RSA UK   October 2007 - December 2010

Skills
Strategic Sourcing, Procurement, Sourcing, Spend Analysis, Vendor Management, Outsourcing, Supply Management, eSourcing, Stakeholder Management, Supply Chain Management, Contract Negotiation, Supply Chain, Negotiation, Contract Management

Education
McGill University   2001 — 2004
Bachelor of Commerce (B.Com.), Finance and Marketing

Experience
The Sovereign General Insurance Company  November 2013 - Present
RSA Canada   February 2010 - October 2013
RSA Canada   May 2007 - February 2010
RSA Canada   October 2005 - May 2007
RSA Canada   June 1998 - October 2005

Skills
Property & Casualty..., Commercial Lines, Underwriting, Risk Management

Education
Mohawk College
Insurance Diploma, Business of Insurance

University of Toronto Mississauga
BA, Psychology, Sociology, Criminology

Experience
Maggee Gibson Design Inc.   February 2014 - Present
Gibson Interiors   January 2010 - Present
Esqape Design Inc.   September 2008 - September 2009
RSA Canada   September 2002 - September 2009

Skills
Interior Design, Construction, Renovation, Interior Architecture, Residential Homes, Architectural Drawings, Project Management, Space planning, Furniture, Residential Design, Flooring, Furnishings, Design Research, Cabinetry, Bathrooms, Sustainable Design, Submittals, SketchUp, FF&E, Drawing, Architectural Design, Construction Management

Education
Southern Californian Institute for Architecture   1996 — 1997
Master of Architecture (M.Arch.), Architecture

Ryerson University   1990 — 1994
B.A.A, Interior Design

Experience
RSA Canada   December 2012 - June 2014
Canon Canada Inc.  June 2011 - October 2012
SAW Centre Inc.   April 2010 - May 2011
David Jones  2008 - 2010
Australian Fast Foods Pty Ltd   August 2007 - September 2008
Priszm  2005 - 2007

Skills
Recruitment/Retention, Talent Acquisition, New Hire Orientations, Business Ethics, Process Improvement, Cost Control, Reference Checking, Organizing, Interviewing, Project Coordination, Team Coordination, Job Posting, Interviews, Team Building, Employee Relations, Disability Management, Union Negotiations, Performance Management, Benefits Management, Job Scanning, HRIS, Recruiting, Onboarding, Employee Benefits, PeopleSoft, Talent Management, Sourcing, Personnel Management, Benefits Administration, Hiring

Education
Edith Cowan University   2007 — 2009
Masters in Human Resource Management, Human Resources

CSJM University   2004 — 2005
Master of Arts (M.A.), English Literature (British and Commonwealth)

CSJM University   2001 — 2004
Bachelor of Arts, English Literature, Linguistics& Phonetics, Sociology

Experience
RSA Canada   January 2015 - Present
China Pacific Life Insurance Co.,Ltd.   January 2010 - July 2012
China Pacific Life Insurance Co., Ltd.   June 2009 - January 2010
Sinosure  June 2008 - September 2008

Skills
Corporate Finance, Financial Analysis, Finance, Financial Risk, Business Analysis, Microsoft Excel, Business Strategy, Strategic Planning, Strategy, Microsoft Office, Negotiation, SQL, SAS, Analysis, Data Analysis

Education
Schulich School of Business   2012 — 2014
Master of Business Administration (MBA), Finance, Financial Service

Southwestern University of Finance and Economics   2005 — 2009
Bachelor of Economics, Actuarial Science

Experience
RSA Canada   April 2014 - Present
RSA Canada   January 2013 - March 2014
RSA Canada   August 2011 - January 2013
Coast Hotels & Resorts  January 2011 - May 2011
College of Physicians and Surgeons of British Columbia  October 2007 - September 2010
BUNAC  January 2007 - August 2007

Skills
Benefits Administration, Full-cycle Recruiting, HR metrics, Workers Compensation, New Hire Orientations, Collective Agreements, SDLC, HR Metrics, Leadership, Performance Management, Human Resources, Management, Interviews, Talent Management, Onboarding, Employee Benefits, Employee Relations

Education
University of Cambridge   2002 — 2005
MA (Cantab.)

British Columbia Institute of Technology   2010 — 2011
Post Graduate Diploma (Hons.), Human Resource Management

Experience
RSA Canada   March 2015 - Present
Canadian Insurance Claims Managers' Association   September 2013 - Present
Travelers Canada  November 2013 - October 2014
The Dominion of Canada General Insurance Company  July 2011 - November 2013
Canadian Insurance Claims Managers' Association   September 2011 - September 2013
The Dominion of Canada General Insurance Company  March 2008 - July 2011
The Dominion of Canada General Insurance Company  January 2001 - March 2008
Coseco Insurance   1998 - 2000
UAB  1996 - 1998
Allstate Insurance  1989 - 1996

Skills
General Insurance, Claims, Insurance, Property & Casualty..., Casualty, Commercial Insurance, Coaching, Customer Relations, New Business Development, Performance Management, Problem Solving, Customer Service, Negotiation, Account Management, Liability, Claims Management, General Liability, Adjusting, Business Analysis, Process Improvement, Team Building, Team Leadership, Analysis, D&O, Commercial Lines, Microsoft Office, Professional Liability, Claim, Accident, Legal Liability, Claim Investigation, Property Damage, Reinsurance, Liability Analysis, Claims Resolution, Claims Handling, Underwriting, Brokers, Excess, Inland Marine, Subrogation, Casualty Insurance

Education
Mohawk College   1982 — 1984
Law & Security Administration

Insurance Institute of Canada
CIP

Experience
RSA  September 2010 - Present
RSA  January 2013 - June 2013
RSA  October 2008 - September 2010
RSA Canada   October 2005 - September 2008

Skills
Property & Casualty..., Claims Management, Performance Management, Workers Compensation, Employee Relations, Vendor Management, Customer Service, Disability Management, Fleet Management, Interviewing Skills, HR Policies, Recruiting, Training, Leadership, Employee Benefits, Employee Engagement, Talent Acquisition, Translation, Event Planning, Time Management, Human Resources

Education
Sheridan College   2010 — 2014
Human Resources Management

McMaster University   2008 — 2009
Masters, French

McMaster University   2003 — 2007
Bachelor of Science (B.Sc.) Hon, Life Sciences

Experience
RSA Canada   August 2013 - Present
The Dominion of Canada General Insurance Company  June 2006 - November 2012
The Dominion of Canada General Insurance Company  April 2004 - June 2006
The Dominion of Canada General Insurance Company  June 2003 - April 2004
Bronson Consulting   1996 - 2003

Skills
Insurance, Property & Casualty..., Business Analysis, General Insurance, Strategic Planning, Analysis, Change Management, Business Intelligence, Business Requirements, Brokers, Team Leadership, Project Management, Business Process..., Legal Liability, Underwriting, Commercial Lines, Commercial Insurance, Professional Liability, Reinsurance, Liability, Casualty

Education
The University of British Columbia   1994 — 2000
Doctor of Philosophy (Ph.D.), Economic Geography

University of Toronto   1989 — 1991
Master of Arts (M.A.), Environmental Geography (Env'l Economics)

Carleton University
Bachelor of Arts (B.A.), Economics

Experience
Travelers Canada  January 2015 - Present
RSA Canada   December 2012 - January 2015
RSA Canada   September 2010 - December 2012
RSA Canada   February 2007 - September 2010
RSA Canada   May 2004 - February 2007
RSA Canada   July 2001 - May 2004
The Personal Insurance Company  February 1998 - July 2001

Skills
Underwriting, Commercial Insurance, Property & Casualty..., General Insurance, Risk Assessment, Insurance, Enterprise Risk..., Financial Risk, Process Improvement, Commercial Lines, Liability, D&O, Brokers, Management, Leadership, Professional Liability, Portfolio Management, Analysis, Strategy, Insurance Risk, Risk Management

Education
Sheridan College   1993 — 1997
Business

Experience
RSA Canada   December 2013 - Present
KPMG Australia  October 2010 - April 2012
PwC  January 2007 - September 2010
Loblaw Companies Limited  August 2006 - December 2006
Ford Motor Company  May 2004 - August 2005

Skills
Internal Audit, Internal Controls, Financial Reporting, Process Improvement, Assurance, Financial Analysis, Risk Assessment, Sustainability Reporting, Financial Risk, Accounting, Budgets, Finance, External Audit

Education
McMaster University   2001 — 2006
Bachelor of Commerce, Accounting, Economics

Institute of Chartered Accountants of Ontario
Chartered Accountant, Qualified June 2010

Institute of Internal Auditors
Certified Internal Auditor, Qualified December 2013

Experience
RSA Canada   September 2015 - Present
RSA  January 2013 - September 2015
RSA  April 2010 - January 2013
GoodLife Fitness  October 2008 - April 2010

Skills
Insurance, Underwriting, Customer Service, Employee Training, Technical Training, Coaching, Process Improvement, Customer Experience, Customer Satisfaction, E-business, Training, Sales, Team Building, General Insurance, Brokers, Leadership

Education
Saint Mary's University   2002 — 2006
Bachelor of Commerce (B.Com.), Marketing

Experience
RSA Canada   February 2014 - Present
RSA Canada   January 2011 - Present
GCAN Insurance Co.   August 2002 - January 2011
RSA  September 1996 - August 2002
Labatt Breweries of Canada  June 1986 - May 1996

Skills
Insurance, Underwriting, Leadership, Engineering, Property & Casualty..., Risk Management, Commercial Insurance, Reinsurance, General Insurance, Claims Management, Brokers, Claim, Business Analysis, Financial Risk, SDLC

Education
Red River College   1981 — 1983
Power Engineering

National Board of Boiler and Pressure Vessel Inspectors
Inservice Commission, New Construction Commission

Experience
RSA Canada   July 2015 - Present
Aviva Canada  November 2014 - July 2015
Aviva Canada  January 2009 - November 2014
Research In Motion  October 2008 - January 2009
Saama Technologies  September 2006 - January 2009
CheckFree Investment Services  January 2008 - September 2008
SAP  June 2007 - December 2007
Callidus Software  September 2006 - May 2007
Travidia  February 2003 - April 2006
Western Michigan University  September 2001 - June 2002

Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Intelligence, Data Warehousing, Project Management, Business Objects, Crystal Reports, Actuate Report, SAS, Data Integration, Oracle, Business Intelligence..., Business Analysis, DB2, Databases, PL/SQL, OLAP, Informatica, Data Modeling, Web Intelligence, Teradata, Dashboard, SAP BW, SAP BI, BEx Analyzer, BEx Reporting, Crystal Xcelsius, Software Development, Agile Methodologies, IT Solutions, Solution Implementation, Technical Solution..., Team Management, User Acceptance Testing, Data Warehouse..., Data Marts, Business Requirements, Microsoft SQL Server

Education
California State University-Chico   2002 — 2005
Bachelor of Science (B.Sc.), Computer Engineering

Western Michigan University   2001 — 2002
Bachelor of Science (B.Sc.), Computer Engineering

Hamdard University   1999 — 2001
Engineering in Information Technology

Federal College   1997 — 1999

Experience
RSA Canada   May 2014 - Present
KPMG Canada  October 2010 - May 2014
KPMG Canada  October 2009 - November 2010
ADP Canada  2002 - 2007
Rogers Communications  1995 - 1999

Education
Seneca College of Applied Arts and Technology   1996 — 1997
Certificate of Human Resource Management

The University of Western Ontario   1990 — 1994
Bachelor of Arts (B.A.), Sociology

Experience
RSA Canada   May 2013 - Present
Sun Life Financial  November 2011 - May 2013
IABC  2009 - 2013
Caisse Portugaise Desjardins   2009 - 2013
Massy-Forget Public Relations  November 2010 - October 2011
Air Liquide Canada  November 2008 - October 2010
TELUS  June 2008 - October 2008
Skate Canada  2006 - 2008
Canadian Olympic Committee  February 2004 - March 2006
Société des relationnistes du Québec   2004 - 2006

Skills
Internal Communications, Corporate Communications, Media Relations, Event Planning, Writing, Strategic Communications, Press Releases, Public Relations, Strategy, Editing, Marketing Communications, Newsletters, Sponsorship, Public Speaking, Event Management, Social Media, Communications Planning, Corporate Social..., Facebook, Blogging, French, Nonprofits

Education
McMaster University   2012 — 2015
Master of Communication Management, Communication Management

McGill University   2001 — 2003
Certificate, Public Relations Management

Concordia University   1999 — 2001
Graduate Diploma, Sports Administration

McGill University   1996 — 1999
Bachelor, Psychology

McMaster University

Experience
RSA Canada   August 2015 - Present
Cardis International   January 2008 - July 2015
Blueline Data Inc.   January 2014 - March 2015
Roamly   July 2013 - October 2013
TSX Group  February 2001 - December 2007
Manulife Financial  October 2000 - February 2001
IBM Global and Securities Industry Services, Professional Services Department   March 1998 - October 2000
Bank Of Montreal, Treasury Department   July 1996 - March 1998
Prior Data Sciences  1995 - 1996
Prior Data Sciences  1995 - 1996

Skills
team building and..., expertise in the latest..., extensive expertise in..., extensive knowledge of..., expertise in middleware..., expertise in cloud..., expertise in high..., business and technology..., technology due diligence, solution architecture..., Capital Markets, Team Building, Evaluation, CORBA, Middleware, Solution Architecture, Cloud Computing, Trading, Architecture, High Availability, Due Diligence, Integration, Software Development, Java Enterprise Edition, Low Latency, Electronic Trading, Java, Business Analysis, Linux, SDLC, Equities, Business Intelligence, Project Management, Management, Governance, Disaster Recovery, Requirements Analysis, Trading Systems, Market Data, Financial Markets, Equity Trading, Software Project..., Options, Derivatives, Enterprise Architecture, SOA, Agile Methodologies, Mobile Devices, Strategy, Web Applications

Education
University of Belgrade   1981 — 1987
B. Sc. Electrical Engineering, Major in Computer Science

Experience
RSA Canada   March 2015 - Present
RSA  February 2013 - Present
L'Union Canadienne   March 2012 - Present
L'Union Canadienne   2001 - 2007
La Souveraine   May 1998 - May 2002
Home Canadien   August 1986 - September 1994

Skills
DES, D&O, Claim, Risk Management, Reinsurance, Legal Liability, Change Management, Microsoft Office, Marketing Communications

Education
UQAM

Experience
RSA Canada   September 2012 - Present
RSA Canada   July 2009 - September 2012
LV= United Kingdom   November 2006 - May 2009
LV=  February 2003 - November 2006
LV=  December 1999 - February 2003
LV=  June 1999 - December 1999
Shead Motor Policies at Lloyds United Kingdom   January 1999 - June 1999
LV=  July 1997 - January 1999
Dog Breeders Insurance Generali Group   December 1995 - July 1997

Skills
Claims Management, Claims Handling, Claims Investigations, Fraud Claims, Operational Control, Governance, Management, Project Management, Negotiation, Training, Underwriting, Fraud, Liability, Property & Casualty..., Insurance, Financial Risk, Risk Assessment, General Insurance, Commercial Lines, Claim, Risk Management, Legal Liability, Commercial Insurance, Reinsurance, Analysis, Casualty, Life Insurance, Leadership, Strategy, Coaching, Accident, Operations Management, Team Leadership, Claim Investigation, Team Building, Team Management, Personal Injury, Relationship Management, Subrogation, Property Damage, Customer Service, Performance Management, Property, Process Improvement, Property Claims, Investigation, Adjusters, Internal Controls, Training Delivery, Auto Claims

Education
Insurance Institute of Canada   2010 — 2012
CIP, Insurance

Saint Mary's University   2011 — 2011
Certificate, Presentation Skills Workshop

Bournemouth & Poole College of Further Education   2001 — 2002
Management, Certificate in Supervisory Management

Ferndown Upper School   1992 — 1996
Certificate, English, English Lit, Business Studies, History, Mathematics, Physics, Biology, German, Chemistry;

Experience
RSA Canada   September 2013 - Present
RSA Canada   May 2013 - Present
Intact Financial Corporation  January 2005 - May 2013
RSA Canada   May 1996 - March 2004

Skills
Insurance, Underwriting, General Insurance, Brokers, Property & Casualty...

Education
Ryerson University   1981 — 1984
Business

Experience
Sun Life Financial  June 2014 - Present
Teradata  October 2012 - June 2014
McCain Foods  April 2014 - May 2014
Rogers Communications  June 2013 - March 2014
RSA Canada   February 2012 - October 2012
Adastra Corporation  August 2011 - October 2012
Foresters  December 2011 - February 2012
Canadian Institute for Health Information  September 2011 - December 2011

Skills
Data Modeling, Data Warehousing, ETL, Business Intelligence, Teradata, Databases, PL/SQL, Business Analysis, New Business Development, Erwin, Microstrategy, Database Design, Requirements Gathering, SAS, SAS programming, Data Analysis, Data Warehouse..., Data Marts, Analysis, Data Integration, SAS/SQL, Business Systems, Integration, PowerDesigner

Education
University of Waterloo   2010 — 2011
Master, Software Engineering and Management Sciences

Institute of Business Administration
MBA, Marketing and Finance

National University of Science and Technology   2005 — 2009
Bachelors, Information and Communication Systems Engineering

Experience
RSA Canada   August 2015 - Present

Skills
Commercial Lines, Actuarial Science, Reinsurance, Property & Casualty..., Insurance, General Insurance, Casualty, Liability, Commercial Insurance, Professional Liability

Education
The University of British Columbia   1979 — 1984
BSc, Mathematics

Experience
Altus Group  October 2013 - Present
RSA Canada   November 2012 - October 2013
Ontario Teachers' Pension Plan (Maternity Leave Contract)   July 2011 - September 2012
Morguard Corporation   November 2003 - October 2010
Kinross Gold Corporation  January 2003 - April 2003
Aon Reed Stenhouse Inc  January 2000 - January 2002
Trizec Hahn Corporation   January 1997 - January 1999
Royal Bank of Canada - RT Investment Management Holdings Inc.   1995 - 1997

Skills
Corporate Law, Legal Writing, Microsoft Excel, Real Estate, Negotiation, Microsoft Office, Accounting, Team Leadership, Human Resources, Outlook, Research, Microsoft Word, PowerPoint, Contract Negotiation, Teamwork, Employment Law, Mergers, Customer Service, Financial Analysis, Legal Compliance, Board Relations, Legal Research, Acquisitions, Compliance, Mergers & Acquisitions, Time Management

Education
Humber College
Legal Assistant

Experience
Aviva Canada  May 2014 - Present
Aviva Canada  February 2012 - May 2014
RSA Canada   August 2009 - February 2012
The Co-operators  May 2005 - July 2009
RLI  January 2004 - April 2005
Drexel University  2002 - 2004
Baltimore Technologies  2000 - 2001

Education
Cornell University   1992 — 1999
PhD, Mathematics

Trinity College Dublin   1988 — 1992
BA, Mathematics

Experience
AXIS Capital  March 2015 - Present
Creechurch International Underwriters   July 2006 - March 2015
Chubb Insurance Company  August 1999 - July 2006
RSA Canada   July 1992 - August 1999

Skills
Commercial Insurance, Property & Casualty..., Liability, Underwriting, Professional Liability, D&O, General Insurance, Brokers, Casualty, Insurance, Commercial Lines, Legal Liability, Cyber-security, Healthcare, Medical Malpractice, Miscellaneous..., Umbrella Insurance, Directors & Officers..., Claims Management, Reinsurance, Surety Bonds, Claim, Liability Analysis, Indemnity, Insurance Brokerage, Captives, Property Claims, Surety, Inland Marine, Spanish, Casualty Insurance

Education
Concordia University

Experience
Intact Financial Corporation  May 2013 - Present
RSA Canada   January 2007 - May 2013
AXA Canada  September 2005 - January 2007
Missisquoi assurance   1998 - 2005
Union Canadienne assurance   September 1996 - August 1998
Commercial union assurance   1987 - 1996

Skills
Assurance, Assurance commerciale, Service client, Assurance civile, Gestion des plaintes, Déclaration

Education
UQAM   2001 — 2007
FPAA, Gestion

Experience
RSA Canada   May 2013 - Present
RSA Canada   September 2008 - May 2013
Royal and SunAlliance  2007 - May 2013
Royal & SunAlliance Insurance Canada   March 2007 - September 2008
JP Consulting  October 2004 - February 2007
Rogers Communications  July 2000 - September 2004
BCE Emergis  February 1999 - June 2000
CIBC Mellon  January 1998 - January 1999
The Canadian Depository for Securities Limited (CDS)   October 1993 - December 1998

Skills
SDLC, MS Project, PMO, Change Management, Quality Assurance, Process Improvement, Deliverables, PMP, User Acceptance Testing, Team Leadership, Portfolio Management, Insurance, Program Management, Certified Project..., Project Portfolio..., Project Delivery, Mentoring, Project Planning, PMI, Software Project..., Business Requirements, Management, Project Management

Education
University of Fredericton   2013 — 2015
Masters of Business Administration (MBA), Global Leadership

Lean Sigma   2010 — 2013
Lean Sigma, Lean Sigma Green Belt

Project Management Institute   2003 — 2013
PMP - Project Management Professional, Project Management

Investment Funds Institute of Canada   1994 — 1994
IFIC, Investment Funds Institute of Canada

Canadian Securities Institute   1993 — 1993
CSC, RR, Canadian Securities Course, Registered Rep.

McMaster University   1988 — 1993
B.A.; B.Sc., Economics, Geology / Geography

University of Fredericton

University of Fredericton

University of Fredericton

Experience
RSA Canada   August 2011 - Present
RSA Canada   October 2010 - October 2011
RSA Canada   January 2008 - May 2011
Hospitals of Ontario Pension Plan  September 2006 - December 2007
Ontario Teachers' Pension Plan  March 2001 - September 2006

Skills
Team Leadership, Business Requirements, Risk Management, Business Analysis, Leadership, Analysis, Customer Service, MS Project, Operations Management, Vendor Management, SDLC, Requirements Analysis, New Business Development, Process Improvement, User Acceptance Testing, Negotiation, Business Process..., Financial Analysis, Project Planning, Change Management, Project Management, Insurance, Management, Forecasting, Business Strategy

Education
McMaster University   1996 — 2000
Hon BA, Economics (major), Geography, Business, Social Sciences, Statistics

Experience
FIRST Insurance Funding of Canada   2015 - Present
RSA Canada   2007 - 2015
ING Insurance  1999 - 2006

Skills
Business Development, Commercial Insurance, General Insurance, Insurance, Property, Risk Management, Sales, Training, Underwriting, Casualty Insurance

Education
The University of British Columbia
Bachelor's degree

Experience
RSA Canada   October 2009 - Present
RSA Canada   October 2003 - October 2009
The Innovation Group  January 2000 - October 2003
IBM Canada Ltd  January 1997 - January 2000

Skills
Insurance, Business Requirements, Gap Analysis, Project Delivery, SDLC, Risk Management, Requirements Analysis, Business Analysis, Requirements Gathering, General Insurance, User Acceptance Testing, Business Process..., Visio, Systems Analysis, Business Process

Education
McMaster University   1988 — 1992
Bachelor of Commerce

Experience
RSA Canada   January 2013 - Present

Skills
Enterprise Architecture, SOA, Integration, Agile Methodologies, SDLC, Enterprise Service Bus, Enterprise Content..., EAI, ETL, CRM, Master Data Management, Web Services, Application Architecture, DB2, XML, WebSphere MQ, ITIL, Websphere, PL/SQL, Middleware, Business Intelligence, Messaging, Requirements Analysis, IT Strategy, Java Enterprise Edition, SQL, WebSphere Application..., Ant, Data Modeling, Software Development, Business Analysis, Data Warehousing, WebSphere Message Broker, Business Process, Unix, Scrum, Java, AIX, Disaster Recovery, Databases, SOAP, Systems Analysis, Oracle, EJB, Cloud Computing, Visio, Security, .NET, Solution Architecture

Education
DeVry Institute of Technology
Bachelor's Degree, Computer Information Systems

Karachi University
Bachelor's Degree, Physics

Karachi University
Master's Degree, Theoretical and Mathematical Physics

Experience
RSA Canada   January 2012 - Present
ICICI Bank Canada  May 2005 - February 2012
Prime Bank Ltd. Kenya   September 1998 - August 2004

Skills
Banking, Treasury, Finance, Coaching, Risk Management, Portfolio Management, Retail Banking, Financial Risk, FX Options, Leadership, Money Market, Treasury Management, Credit Analysis, Credit, Relationship Management, Commercial Banking, Credit Risk, Investments, Loans, Cash Management, Financial Analysis, Foreign Currency, Currency

Education
ATNCC   1990 — 1992
Bachelor of Commerce (BCom)

Kuvempu Vishwavidyanilaya   1989 — 1992
bcom, Commerce

DVS High school

Experience
Travelers Canada  May 2015 - Present
RSA Canada   May 2013 - May 2015
Cunningham Lindsey  September 2010 - January 2013
Marsh Adjustment Bureau   May 2001 - September 2010
Economical Insurance Group  March 1996 - March 2001
Wellington Insurance Company   October 1986 - March 1996

Skills
Insurance, Property & Casualty..., Commercial Insurance, Claim, Liability, General Insurance, Casualty, Professional Liability, Legal Liability, Commercial Lines, Property Damage, Claim Investigation, Subrogation, Brokers, Litigation Management, Liability Analysis, Claims Handling

Education
Insurance Institute of Canada
Chartered Insurance Professional, Claims

Mount Allison University   1979 — 1983
Bachelor of Commerce (B.Com.), Marketing/Management

Experience
RSA Canada   June 2010 - Present
Willis  1993 - 2007

Skills
Commercial Insurance, Professional Liability, Liability, Casualty, Brokers, Legal Liability, General Insurance, Underwriting, Commercial Lines, Reinsurance, D&O, Inland Marine, Property & Casualty..., Claims Management, Insurance, Risk Management

Education
Sherbrooke University   1999 — 2000
Master Environment

Experience
RSA Canada   March 2013 - Present

Skills
Construction, Budgeting, Scheduling, Procurement, Construction Management, Customer Relations, Project Coordination, AutoCAD, MS Project, Microsoft Office, Budgets, Process Scheduler, Contract Negotiation, Project Management, Management, Negotiation

Education
Humber College   2008 — 2011
Certificate, Construction Project Management

Algonquin College, Ottawa   1997 — 2000
Diploma, Interior Design Advanced

York University - Schulich School of Business
Prince2 Practitioner-Certified

Experience
Cognizant  March 2015 - Present
RSA Canada   2015 - 2015
World Tech Solutions Ltd.   June 2014 - December 2014
Alberta Blue Cross  August 2012 - May 2014
Scotiabank  July 2011 - June 2012
Centum Optima Mortgages   September 2007 - August 2011

Skills
Sales Management, Strategic Planning, Marketing Strategy, New Business Development, Management, Negotiation, Entrepreneurship, Business Strategy, Project Management, Business Analysis, Business Process..., Requirements Analysis, Requirements Gathering, Use Case Analysis, Use Case Diagrams

Education
McMaster University   2002 — 2006
Bachelor's Degree, Economics

Experience
RSA Canada   November 2014 - Present
Aston Business School  September 2013 - September 2014
First Air  June 2014 - August 2014
Furniture Club LTD   January 2012 - September 2013
TD  November 2010 - January 2012
Scotiabank  May 2010 - November 2010
Scotiabank  May 2009 - May 2010

Skills
Insurance, Management, Finance, Sales, Accounting, Customer Service, Banking, Strategy, Investments, Marketing, Financial Analysis, Credit, Analysis, Mutual Funds, Loans, Strategic Financial..., Time Management, Business Development, Leadership, Mortgage Lending, Customer Satisfaction, Teamwork, Financial Planning, Strategic Planning, Business Strategy, Risk Management, Financial Modeling, Business Analysis, Budgets, Data Analysis, Team Leadership, Microsoft Excel, Microsoft Office, Team Management, Financial Services, Project Management, Change Management, Research, Management Consulting, Training, Competitive Analysis, PowerPoint, Microsoft Word, Account Management, Negotiation, New Business Development, Sales Management, Marketing Strategy, Project Planning, Entrepreneurship

Education
Aston University   2013 — 2014
Master of Business Administration (MBA), Strategic Management

Canadian Securities Institute   2010 — 2010
Canadian Securities Licence, Investments and Securities

Seneca College of Applied Arts and Technology   2007 — 2010
Bachelor of Commerce (B.Com.), Financial Services Management

Seneca College of Applied Arts and Technology   2005 — 2007
Diploma, Business Adminstration

Bright Futures Society

Experience
RSA Canada   December 2013 - Present
PwC  January 2013 - December 2013
PricewaterhouseCoopers  August 2010 - December 2013
PwC  September 2007 - September 2009

Skills
IFRS, Assurance, Audit, US GAAP, Internal Controls, Financial Reporting, Accounting, Financial Accounting, Financial Analysis, Insurance, Research, Event Management, External Audit, Auditing, GAAP, Big 4, Finance, Financial Audits, Sarbanes-Oxley Act, Internal Audit

Education
Canadian Institute of Chartered Accountants
CA, CPA

Dalhousie University   2003 — 2007
BCOM, Business

Copenhagen Business School   2006 — 2007
Business/Managerial Economics

Experience
RSA Canada   May 2010 - Present
RSA (Royal & Sun Alliance Insurance Company of Canada   May 2010 - January 2012
Diageo (CBRE)   November 2007 - May 2010

Education
Ryerson University   1994 — 1997
CFM, Facilities Management

Experience
RSA Canada   April 2015 - Present
Boiler Inspection and Insurance   March 2003 - March 2015
kernaghan Adjusters   March 1999 - March 2003
SCM Adjusters   1996 - 1998

Skills
Business Interuption, Equipment Breakdown, Coverage a, Technical Analysis, Loss Adjusting, Claim, General Insurance, Professional Liability, Claims Management, Commercial Insurance, Business Interruption, WBS, Adjusters, Inland Marine, Legal Liability, Liability

Education
Southern Alberta Institute of Technology / SAIT   2000 — 2001
Petroleum Engineering Tech Certificate, Petroleum Technology/Technician

IISA
CIP, Claims Stream

Experience
RSA Canada   June 2015 - Present
RSA Canada   November 2009 - November 2013
TD Meloche Monnex Financial Services Inc.   October 2000 - September 2007

Skills
Underwriting, Commercial Insurance, Insurance, General Insurance, Property & Casualty...

Education
Insurance Institute of Canada   2003 — 2008
Chartered Insurance Professional (CIP) Program

Global Risk Management Institute   2004 — 2005
Canadian Risk Management (CRM) Certificate

Monash University   1997 — 1999
Graduate Diploma, International Business

Swinburne University of Technology   1993 — 1996
Bachelor of Business, Economics & Finance