Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Sallie Mae Salaries. You can even request information on how much does Sallie Mae pay if you want to. Learn about salaries, pros and cons of working for Sallie Mae directly from the past employees.
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3,491 Sallie Mae employees in database. Find out everything there's to know about Sallie Mae employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sallie Mae Employees
Fischer Homes February 2014 - Present
Roche Diagnostics September 2011 - February 2014
Stratosphere Quality August 2010 - August 2011
Banc One Financial Services 1997 - 2000
Sallie Mae 1995 - 1997
Arlington/Roe & Co 1993 - 1995
Skills
Marketing, Process Improvement, Customer Service, Team Building, Administrative..., Insurance, Leadership, Strategic Planning, Administrative..., Event Planning, Recruiting, Time Management, Training
Education
Cedarville University 1988 — 1992
Business Communication Technology, Business
Evins Personnel Consultants, Inc June 2015 - August 2015
Blackboard, Inc July 2010 - December 2011
Sallie Mae Corporation April 2006 - October 2008
Sallie Mae June 2004 - July 2005
Market and Research Counseling, Incorporated October 2003 - June 2004
Killeen Independent School District August 1996 - April 2004
US Army January 1983 - September 1992
Skills
Data Entry, Customer Service, Human Resources, Management, Outlook, PowerPoint, Microsoft Excel, Research, Call Centers, Accounting, Market Research, Account Management, Databases, Access, Training, Leadership, Time Management, Microsoft Office, Public Speaking
Education
Regent University 2013 — 2015
Bachelor's Degree, Psychology, 3.60
Central Texas College 2011 — 2013
Associate of Science (A.S.), Business Administration, 3.098
Ivanna Eudora Kean High School 1979 — 1982
H. S. Diploma, General Studies
University of the Incarnate Word 2015 — 2017
Bachelor’s Degree, Psychology
Cablevision June 2015 - Present
Cablevision July 2014 - June 2015
Cablevision September 2011 - July 2014
Cablevision December 2009 - September 2011
Lady Foot Locker August 2008 - December 2009
Sallie Mae June 2005 - July 2008
Skills
Telecommunications, Call Centers, VoIP, Wireless, Direct Sales, Microsoft Office, Data Entry, SOS, New Hire Processes, Cisco VoIP, RightNow, Citrix, Aspect ACD, Microsoft Excel, Impact 360, SOX Compliancy, Lync Server 2010, Empower, Remedy Ticketing System, Maestro, Microsoft Word, RTA, Atlas, Crystal Reports, eWFM, IDA, Workforce Management, IVR, Customer Experience, Avaya, Customer Retention, Inbound Marketing, Avaya Technologies, Customer Satisfaction, Vendor Management, Customer Service, Management, Team Leadership
Education
Thomas Edison State College
Bachelor of Arts (B.A.), Communications
Central Texas College 2003 — 2006
Associate of Arts and Sciences (AAS), Human and Social Services
Sprint May 2013 - April 2014
Blackboard July 2011 - September 2012
Aegis Communications June 2010 - July 2011
Sallie Mae August 1998 - June 2010
Skills
Managing High..., Client Relationship..., Performance Analysis, Recruiting and Hiring..., Cost Reduction..., Call Center Operations, Dialer Strategies, Call Center, CRM, Hiring Personnel, Strategies, Dialers, Recruiting, Customer Satisfaction, High Performance Teams, Customer Experience, Training, Employee Training, Team Building, Leadership, Operations Management, Vendor Management, Workforce Management, BPO, Process Improvement, Performance Management, Customer Retention, Call Centers
Education
University of Phoenix
Master's, Management
Tarleton State University
Bachelor, Business Administration with Human Resource Management
Central Texas College
Associates, Business Administration
Christina School District October 2014 - Present
Kelly Services December 2012 - September 2014
The Little Gym of Wilmington June 2011 - August 2013
The Mattie Family June 2012 - September 2012
Sallie Mae February 2009 - June 2011
Boys and Girls Clubs of America February 2009 - June 2011
Bank of America April 2007 - February 2009
Richardson Park Learning Center September 2002 - January 2005
Jenny Smith Elementary School January 2002 - June 2003
Skills
Child Development, Special Education, Elementary Education, Physical Education, Microsoft Excel, Teaching, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Public Speaking, Budgets, Microsoft Office
Education
Wilmington University 2009 — 2013
Bachelor’s Degree, Elementary Education, Special Education
Cecil College 2005 — 2007
American Sign Language (ASL)
Charter School of WilmingtonStudies 2001 — 2005
LifeCare May 2014 - Present
Ameriprise Financial Services, Inc. 2012 - 2013
Edience, Inc. 2008 - 2012
Sallie Mae 2002 - 2008
Wells Fargo 1996 - 2002
Signature Group 1993 - 1996
Skills
Organizational..., Strategic Planning, Performance Management, Relationship Management, New Business Development, Leadership Development, Coaching, Salesforce.com, Employee Relations, Business Development, Employee Benefits, Strategic Partnerships, Consulting, Change Management, Sales Operations, Sales, Recruiting, Management, Leadership, CRM, Account Management, Strategy, Start-ups, Process Improvement
Education
College of Saint Benedict and Saint John's University 1985 — 1989
BA, International Business
Edina High School 1981 — 1985
Sargents Court Reporting Court ReporterSargent's Court ReportingSeptember 2015 - Present
Hersha Hospitality December 2014 - September 2015
Sallie Mae June 2013 - December 2014
Calvary Industries January 2013 - May 2013
Cedarville University August 2011 - August 2012
Revolutionary Nurses April 2008 - August 2010
Aunties Anne's June 2005 - October 2008
Skills
Customer Service, Data Entry, Payroll, Accounting, Policy, PowerPoint, Microsoft Office, Microsoft Word, Leadership, Time Management, Microsoft Excel, Event Planning, Sales, Hotels, Customer Satisfaction, Student Loans
Education
Cedarville University 2009 — 2012
Bachelor of Arts, Business Management
Marywood University 2007 — 2009
Aon Risk Solutions May 2014 - Present
Florida Department of Economic Opportunity December 2013 - May 2014
Walt Disney World October 2013 - February 2014
City of Orlando May 2013 - October 2013
Sallie Mae June 2005 - October 2006
Killeen ISD August 2004 - August 2005
City of Harker Heights February 2004 - August 2004
The Inn at the Shore June 2003 - February 2004
Cannon Beach Children’s Center June 2003 - February 2004
First Hawaiian Bank November 2002 - April 2003
Skills
Office Management, Administrative..., Call Centers, Customer Service, Invoicing, Hospitality, Dispatching, Childcare, Child Development, Retail, Banking, Food & Beverage, Second Mortgages, Bookkeeping, Credit, Payroll, Time Management, Data Entry
Education
Central Washington University 1997 — 2000
Bachelor of Arts (B.A.), Sociology, 3.4
Yakima Valley Community College 1996 — 1997
Associate of Arts (AA), Accounting
ManpowerGroup July 2013 - Present
ManpowerGroup February 2008 - Present
ManpowerGroup February 2008 - June 2013
Sallie Mae March 2001 - February 2008
Cingular March 1996 - March 2001
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Temporary Staffing, Sourcing, Executive Search, Applicant Tracking..., Human Resources, Staffing Services, Employee Relations, Talent Management, Project Management, Relationship Management, Process Improvement, Management, Call Centers, Service Delivery, Operations Management, Vendor Management, Performance Management, Telecommunications, Outsourcing, Contact Centers, Customer Retention, Hiring, Workforce Management, Business Analysis, Customer Experience, Help Desk Support, BPO, Sales, Program Management, CRM, Temporary Placement, Training, Coaching, Account Management, Team Management, Process Scheduler, Employee Engagement, Soft Skills, Troubleshooting, Access, Outlook, Building Relationships, RPO, Inbound Marketing, Workforce Planning
Education
City College of San Francisco 1984 — 1986
Care New England July 2013 - Present
Sallie Mae 2004 - 2012
Sallie Mae 2000 - 2004
Sallie Mae/ Academic Management Services 1993 - 2000
Skills
Customer Oriented, Operations Management, Compliance, Client/Customer Service, Customer Satisfaction, Business Communications, Customer Retention, Training, Coaching
Education
Cazenovia College
Elementary Education
C Space September 2014 - Present
C Space September 2013 - August 2014
C Space June 2013 - August 2013
Colby College October 2012 - May 2013
Colby College September 2010 - May 2013
Sallie Mae January 2013 - January 2013
Dream Local Digital June 2012 - August 2012
Colby College January 2011 - May 2012
The Chinese University of Hong Kong June 2011 - July 2011
Skills
Social Media, Microsoft Office, Research, Editing, Facebook, Teaching, Event Management, Social Media Marketing, Community Outreach, Proofreading, Photoshop, Wordpress, Mandarin, Java
Education
Colby College 2009 — 2013
Bachelor of Arts (BA), Anthropology, East Asian Studies
Teleperformance, USA August 2011 - Present
Sallie Mae June 2009 - November 2010
Skills
Call Centers, Soft Skills, Performance Management, Employee Engagement, Workforce Management, Training, Training Delivery, Employee Relations, Coaching, Employee Training, BPO, Customer Experience, Performance Appraisal, Vendor Management, HRIS
Education
Central Texas College
University of Maryland Baltimore
State of Nevada 2012 - Present
Self Employed Hair Care/Styling September 1999 - Present
Home Health Care October 2009 - December 2012
Sallie Mae November 1999 - February 2003
Skills
Public Speaking, Community Outreach, Nonprofits, Research, Program Development, Leadership, Case Management, Training, Fundraising, Outlook, Team Building, Microsoft Excel, PowerPoint, Customer Service, Strategic Planning, Microsoft Office
Education
College of Southern Nevada 2009 — 2011
Credits Earned, Pre-Nursing Studies
College of Southern Nevada
Certificate of Completion, Nursing Assistant/Aide and Patient Care Assistant/Aide
Dell January 2011 - Present
Sallie Mae October 2003 - January 2011
Janus Capital Group June 2000 - November 2002
The Sherwin-Williams Company April 1994 - May 2000
Skills
Web Performance, Omniture, Web Analytics, E-commerce, Conversion Optimization, Business Analysis, Vendor Management, SQL, Business Intelligence, User Experience, CMS, Leadership, Requirements Analysis, IT Strategy, Lead Generation, Customer Experience..., System Administration, Servers, E-business, Management, Customer Experience, Business Process, Tealeaf, Web Applications, Project Planning, Microsoft SQL Server, Systems Analysis, Analysis
Education
Cleveland State University 1992 — 1997
BBA, Information Systems
Texas Guarantee January 2010 - Present
Sallie Mae July 1991 - October 2009
Skills
Team Mentoring, Business Coaching, Communication Skills, Team Building, Customer Service, Microsoft Office, Onboarding, Process Improvement, Coaching, Call Centers, Leadership Development, Public Speaking, Training, Leadership
Education
Kaplan University-Davenport Campus 2011 — 2012
Bachelor of Arts (BA), Communication, General
Central Texas College 2008 — 2010
Associate's degree, General Studies
VMS BioMarketing June 2013 - Present
Vertafore April 2011 - March 2014
Vertafore January 2008 - April 2011
Sallie Mae 2000 - 2008
Skills
Agile Methodologies, SDLC, SQL, Requirements Analysis, XML, Software Development, Quality Assurance, Visio, Scrum, Business Analysis, Problem Solving, Production Support, Perforce, Telecommuting, Agile & Waterfall..., Linux Server, User Acceptance Testing, Test Planning, Microsoft Office, Mac OS X, White Box Testing, Gray Box Testing, Insurance, Team Mentoring, Software Project..., Leadership, Testing, OS X, Requirements Gathering, Quality Center, Software Documentation, PL/SQL, Web Applications, Regression Testing, Waterfall, Software Quality..., SaaS, Agile Testing, Mentoring, Manual Testing, Test Cases, Web Services, System Testing, Test Automation, Microsoft SQL Server, Test Management, TFS, Databases, Analysis, QTP
Education
Cedarville University 1992 — 1996
BA, International Business and Global Economics
Capital One July 2015 - Present
My Renovations LLC December 2010 - Present
Capital One February 2013 - July 2015
Capital One March 2011 - February 2013
Sallie Mae February 2011 - March 2011
Sallie Mae June 2010 - February 2011
Christopher Newport University April 2009 - April 2010
Sallie Mae June 2009 - August 2009
Northwestern Mutual May 2008 - March 2009
Zumot Real Estate Management June 2006 - January 2009
Skills
Bloomberg, Data Analysis, Financial Modeling, Portfolio Management, Finance, Leadership, Capital Markets, Microsoft Excel, Corporate Finance, Financial Analysis, Process Improvement, Investments, Treasury Management, Trading, Public Speaking, Risk Management, PowerPoint, Securities, Cash Management, Cash Flow, Management, Derivatives, Entrepreneurship, Collateral, Business Strategy, Accounting, Analysis, Swaps, Fixed Income, Visio, Financial Reporting, Banking, Business Analysis, Account Reconciliation, Program Management, Strategic Planning, Financial Services, Microsoft Visio, Access, Insurance, Valuation, Asset Management, Credit, Microsoft Office, Strategic Financial...
Education
Langley HS 2002 — 2006
Christopher Newport University
Bachelor's Degree, Finance
Arizona Pain Specialists/Mountain View Surgery Center June 2013 - Present
American Focus Care December 2012 - June 2013
Pearson Eyecare Group August 2010 - March 2011
ArthroCare Gilbert January 2011 - February 2011
Sallie Mae June 2006 - June 2009
Skills
Medical Assisting, Medical Billing, Medical Terminology, Medical Records, Outstanding patient..., Demonstrate thorough..., Phlebotomy, Sterilization, Vital Signs, Blood Pressure, Drawing Blood, Blood Glucose, Hematocrit, Centerfuse, Hemocue, Patient Safety, Patient Education, Patient Advocacy, Direct Patient Care, Patient Satisfaction, Patient Support, Quality Patient Care
Education
Carrington College-Mesa 2010 — 2011
Dimploma of Medical Assisting, Medical/Clinical Assistant, 3.68
Cuyahoga County Board of Developmental Disabilities August 2014 - Present
Play Ball! LLC October 2003 - Present
Hathaway Brown School December 2013 - July 2015
Weltman, Weinberg & Reis July 2012 - March 2013
North Olmsted High School February 2012 - February 2013
Akron Racers April 2012 - July 2012
Indiana Irish July 2011 - July 2012
Sallie Mae February 2010 - February 2012
Columbia Union College January 2005 - December 2009
The Academy of the Holy Cross 2007 - 2009
Skills
Sports Recruiting, Monitoring Academic..., Advising in Physical..., Sports Law, Athletic Training, Athletes, Softball, Sports Management, Coaching, Sports Marketing, Customer Service, Accounts Payable, Accounts Receivable, Team Building, Teaching, Event Management, Ticket Sales, Fundraising, Community Outreach, Conditioning, Wellness Coaching, Collections, College Recruiting, Payment Processing, manpower planning, budget development, Project Manager, Physical Education, Recruiting, Athletics, Special Education, IEP, ADAPTED PHYSICAL..., Operant Conditioning, PowerPoint, Public Speaking, Budgets, Management, Microsoft Excel, Baseball, Sports, Marketing, Sponsorship, Public Relations, Football, Sponsorship Sales, Event Planning, Soccer, Intercollegiate..., Sports Coaching
Education
Concordia University, Nebraska 2015 — 2017
Master of Education (M.Ed.), Special Education and Teaching
Southern NH University 2013 — 2014
Master's degree, Sports Management
Columbia Union College 2000 — 2004
Bachelor of Science, Physical Education Teaching Certified, Minor: Coaching and Sports Administration
Frederick High School 1994 — 1998
Diploma
University of Pennsylvania March 2013 - September 2014
WW-Pharma July 2010 - January 2014
City of Philadelphia March 2009 - October 2009
Sallie Mae May 2007 - March 2009
Skills
Energy, Gas & oil, Water, Microsoft Excel, Microsoft Access, Databases, Engineering, VBA, Data Analysis, Pro-E, HVAC, Product Development, Heat Transfer, AutoCAD, CRM, Process Improvement, Project Management, RSLogix, Leadership, Design Research, PTC Creo
Education
IEEE 2014 — 2014
Certificate of completion, Advances In household water treatment Systems, Satisfied
Drexel University 2008 — 2014
Bachelor of Science (B.S.), Mechanical Engineering and Mechanics (M.E.M)
Community College of Philadelphia 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Engineering, 3.7
UPS December 2014 - Present
New New Ventures & Investments, LLC April 2014 - Present
UPS Capital® February 2012 - December 2014
E*TRADE Financial Corporation July 2010 - April 2011
Merrill Lynch November 2008 - April 2010
Morgan Stanley (formerly Citi Smith Barney) April 2007 - November 2008
Tyndall Federal Credit Union January 2007 - April 2007
Sallie Mae May 2003 - November 2005
Skills
Financial Analysis, Customer Service, Finance, Accounts Receivable, Strategic Financial..., Credit, Strategic Planning, Financial Services, Investments, Risk Management, Analysis, Corporate Finance, Banking, Retirement Planning, Microsoft Excel, Accounting, 401k, Mutual Funds, Insurance, Financial Modeling, Financial Planning, Leadership
Education
Georgia State University - J. Mack Robinson College of Business 2014 — 2014
Master’s Degree, Marketing - Brand & Customer Management Certificate
Mercer University 2011 — 2013
Bachelor’s Degree, Business Administration
Central Georgia Technical College 1998 — 2002
Associate’s Degree, Accounting
IBM Internet Security Systems October 2012 - Present
IBM Internet Security Systems August 2008 - Present
Sallie Mae August 2000 - May 2004
Skills
PeopleSoft, Security, Information Security, Network Security, Information Security..., Computer Security, Vulnerability Assessment, IPS, Customer Service
Education
Columbia Southern University 2015 — 2017
Bachelor's degree, Business Administration/Project Management, 4.0
Azuqua January 2015 - Present
Sallie Mae 2009 - December 2014
DishOnIt, LLC 2010 - June 2014
BNA July 1998 - June 2009
Optimos 1996 - 1998
Skills
Project Management, Program Management, PeopleSoft, Requirements Gathering, Product Management, Ruby on Rails, Node.js, JavaScript, SQL, Testing, Web Applications, Mobile Devices, Integration, Management, SDLC, Requirements Analysis, Cloud Computing, Software Development, Software Project...
Education
The Johns Hopkins University 2001 — 2003
Master of Science (MSc), Computer Science
City University of New York City College 1993 — 1995
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Pampered Chef June 2015 - Present
Financial Aid Consultant June 1999 - Present
Jenzabar, Inc. February 2011 - February 2014
Today's Innovative Woman November 2011 - January 2013
Ultimate Medical Academy - Tampa January 2010 - February 2011
Higher Education Assistance Group April 2009 - April 2010
Miller & Associates/Higher Ed Strategies June 1999 - April 2010
USA Funds Services January 2006 - May 2008
Sallie Mae January 2006 - May 2008
The Traveling Vineyard 2007 - 2008
Skills
Image Consultant, Staff Development, Consulting, Training, Public Speaking, Recruiting, Team Building, Sales, Coaching, Leadership, Customer Service, Leadership Development, Event Planning, Small Business, Management, Strategic Planning, Higher Education, Entrepreneurship, Marketing, Team Leadership, Budgets, Program Management, Organizational..., Employee Training, Social Networking, Business Development, Fundraising, Teaching
Education
Charter Oak State College 1998 — 2001
Business Administration
Mitchell College 1997 — 1999
Accounting
Ledyard High School 1971 — 1975
Berkeley Heights Elementary School
Navient January 2015 - Present
Navient March 2013 - Present
Sallie Mae January 2003 - March 2013
Summit Gymnastics Center 2001 - 2003
Dundee Township Park District 2000 - 2001
Bartlett Gymnastics 1998 - 2000
Skills
Proposal Writing, Microsoft Office 2007, New Business Development, Process Improvement, Software Documentation, Analysis, Management, Strategic Planning, Gymnastics, Handmade Jewelry, Quilting, Beading, Microsoft Office 2010, Instructional Design, Jewelry Making, Information Architecture, Web Design, Web 2.0, SharePoint, Visio, Performance Management, Project Management, Team Building, Strategy, Research, Coaching, Interviews, Technical Writing, Team Leadership, Vendor Management, Leadership, Microsoft Office
Education
Chatham College 2009 — 2013
Master or Professional Writing (MPW), Professional writing with a web content development concentration, 3.96
University of Central Florida 1993 — 1996
Bachelor of Arts, Communication
Phillips & Cohen Associates, Ltd. September 2014 - Present
Sallie Mae June 2014 - August 2014
Bank of America December 2012 - June 2014
Franklin Fibre Lamitex Corporation May 2012 - October 2012
Coastal Carolina University August 2010 - May 2011
Coastal Carolina University January 2010 - August 2010
Terrain May 2009 - August 2009
Skills
Social Media, Management, Marketing, Advertising, Sales, Customer Service, Microsoft Office, Microsoft Excel, Facebook, Social Networking, Email Marketing, Event Planning, Data Entry, PowerPoint, Microsoft Word, Outlook, Public Speaking, Editing, Tumblr, Social Media Marketing, Time Management, Community Outreach, Teaching, Fundraising, Photography, Budgets, Inventory Management, Marketing Communications, Leadership, Team Leadership, Nonprofits, Project Management, Direct Marketing, Event Management, Blogging, Marketing Strategy, Teamwork, Account Management, Access, Photoshop, Team Management, CRM, Market Research, Public Relations, Creative Writing, Integrated Marketing, Business Development, LexisNexis, Strategic Planning
Education
Coastal Carolina University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Cummins Power Generation February 2014 - Present
Cummins Power Generation October 2010 - February 2014
Bank of America January 2007 - March 2010
Sallie Mae April 2005 - December 2006
Skills
Accounts Payable, Office Administration, Spreadsheets, Microsoft Office, Customer Service, Time Management, Lotus Notes, Microsoft Excel, Outlook, Administrative..., Access, Purchasing, Data Entry, Office Management, Invoicing, Accounts Receivable, Continuous Improvement, Project Management, Inventory Management, Visio, PeopleSoft, Training, Customer Satisfaction, Six Sigma
Education
Indiana Wesleyan University 2011 — 2014
Associate of Science (A.S.), Accounting and Business/Management
Columbia College 2003 — 2005
Navient January 2013 - Present
Sallie Mae June 2009 - January 2013
Bank of America October 2008 - June 2009
Bank of America March 2007 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Oral & Written..., Project Coordination, Banking, Credit Risk, Customer Service, Marketing Communications, Loans, Credit Cards, Finance, Risk Management, Credit, Financial Services, Analysis, Financial Analysis, Management, Time Management, Credit Analysis, Process Improvement
Education
Salisbury University 2004 — 2006
Bachelor of Arts (BA), Mass Communication/Media Studies
Cecil College 2001 — 2004
Cognizant Technology Solutions May 2012 - Present
UBS January 2015 - Present
UBS June 2013 - December 2014
UBS July 2011 - May 2013
Cognizant Technology Solutions April 2010 - April 2012
UBS Wealth Management April 2011 - June 2011
Sallie Mae July 2009 - August 2010
Cognizant Technology Solutions June 2006 - July 2009
ADP Taxware June 2008 - June 2009
Nielsen Media Research January 2008 - May 2008
Skills
J2EE, Java, MVC, Sybase, SQL Server 2000-2008, Oracle, Siteminder, CA Directory, Active Directory, Unix, Unix Shell Scripting, CXF, XML, Oracle Identity..., Apache HTTP Client, Apache Axis2, Websphere, JBoss, Tomcat, Java Enterprise Edition, JBoss Application Server, Requirements Analysis, Web Services, Spring Framework, Software Development, Hibernate, JSP
Education
College of Engineering, Guindy 2002 — 2006
B.E., Mechanical Engineering
Citi May 2015 - Present
Sallie Mae March 2014 - August 2014
GMAC ResCap January 2008 - March 2013
Bank of America August 2006 - January 2008
Ernst & Young July 2004 - August 2006
Bank of America November 2003 - June 2004
Healthcare Business Credit Corporation September 2002 - July 2003
Deloitte September 2000 - September 2002
St. Ignatius Nursing Home May 1997 - November 1998
Skills
Sarbanes-Oxley Act, Financial Analysis, Auditing, Financial Reporting, Financial Audits, Financial Modeling, General Ledger, Team Leadership, Management, Budgets, Corporate Finance, Accounting, Process Improvement, Team Building, Financial Accounting, Process Analysis, Operational Efficiency, Health Information..., Professional Mentoring, Training, Compliance, Access Control, Statutory Audit
Education
Drexel University - LeBow College of Business 2011 — 2013
MBA, Leadership and Strategic Management, GPA 3.78/4.0
Temple University - Fox School of Business and Management 1995 — 2000
BBA, Accounting and Finance
Community College of Philadelphia 1992 — 1995
AAS, Health Information Technology
Philadelphia University
Accounting
Health Check Inc October 2013 - Present
Healthcheck Inc. June 2011 - February 2012
Sallie Mae August 1994 - December 2010
Sallie Mae August 1994 - December 2010
Sallie Mae August 1994 - December 2010
Skills
Process Improvement, Requirements Analysis, Software Documentation, Testing, User Acceptance Testing, Business Process, Training, Auditing, Account Reconciliation, Test Planning, Business Analysis, Microsoft Excel, Microsoft Word, PowerPoint, Exceptional organization, Dedication to...
Education
Walden University Online 2011 — 2014
Bachelor's Degree, Health/Health Care Administration/Management, Graduate
Cazenovia College 1990 — 1991
Accounting
Sallie Mae March 2013 - Present
MarketStar September 2012 - December 2012
Pitchfork Chicago Festival July 2012 - July 2012
WestFest Chicago July 2012 - July 2012
Manifest Urban Arts Festival May 2012 - May 2012
Knock that Fire Musik November 2011 - November 2011
Macy's September 2011 - November 2011
Jeanius Booking March 2011 - July 2011
BVee Artisit Management Project August 2010 - January 2011
Remix the Runway November 2010 - November 2010
Skills
Serato, Protools, Maschine, Photoshop, Abelton Live, Dreamweaver, Microsoft Office Suite, French, Spanish, Call Reporting, Administrative..., System Administration, Data Entry, Prezi, Talent Management, Project Management, Talent Scouting, Appointment Scheduling, Mac OS, PC, Tour Management, Business Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Google+, Highly detail oriented, Organizational..., Product Demonstration, tumblr, Special Events..., Sales Presentations
Education
Columbia College Chicago 2008 — 2012
Bachelor of Arts (B.A.), Arts, Entertainment, and Media Management
MITRE December 2013 - August 2015
Inova Health System August 2010 - December 2013
Raytheon July 2005 - August 2010
Raytheon Intel and Info Systems July 2005 - August 2010
CSC 2001 - 2005
Computer Sciences Corporation 2000 - 2005
Teligent 1998 - 1999
Sallie Mae March 1996 - March 1998
CDSI 1994 - 1997
Skills
Leadership, Employee Relations, Management, Team Building, Hiring, Talent Acquisition, Recruiting, HRIS, Onboarding, Human Resources, College Recruiting, Talent Management, Applicant Tracking..., Sourcing, Strategic Partnerships, Internet Recruiting, Technical Recruiting, Benefits Negotiation, Workforce Planning, Succession Planning, PeopleSoft, Performance Management, Process Improvement, Leadership Development, Interviews, Training, Screening, Staffing Services, Taleo
Education
College of Charleston 1989 — 1993
BS, Business Administration
High School
Delaware North Companies March 2014 - Present
Lavish Queen Hair March 2012 - Present
Skookum August 2011 - February 2012
Presidium Inc May 2011 - August 2011
United States Department of Defense March 2009 - August 2011
Sallie Mae May 2008 - September 2008
2007Protocol Communications May 2003 - July 2007
Skills
Customer Service, Microsoft Excel, Microsoft Office, Team Leadership, PowerPoint, Project Management, Inventory Management, Team Building, Budgets, Call Center, Software Documentation, Marketing, Strategic Planning, Database Administration, Public Speaking, Training, Facebook, Microsoft Word, Leadership, Typing, Outlook
Education
Eastern Florida State College 2013 — 2015
Criminal Justice, Law
Central Texas College 2009 — 2011
2; Criminal Justice
Brevard Community College 2007 — 2009
1; General Education
Brevard Job Link 2006 — 2006
High School Diploma/GED
New Horizons Computer Learning Centers November 2011 - Present
Purdue University April 2007 - Present
Apparatus March 2008 - November 2011
Sallie Mae October 2005 - March 2008
Skills
VMware, Cloud Computing, Hyper-V, vCenter, Amazon Web Services, SCVMM, Virtualization, vSphere, System Administration, Network Security, VMware ESXi, VMware ESX, Security, Amazon Web Services..., IIS, Operating Systems, Citrix, Networking, XP, Infrastructure, Firewalls, Windows 7, Active Directory, Cisco Technologies, RedHat, Citrix Metaframe, Linux, Mac OS X, Hardware, Software Installation, Information Security, Network Administration, Troubleshooting, Windows Server, Microsoft Exchange
Education
Capitol College 2009 — 2011
Master of Science, Information Assurance
Purdue University 2001 — 2005
Bachelor of Science, Computer Technology
Sallie Mae August 2015 - Present
Indianapolis Neighborhood Housing Partnership June 2012 - July 2015
Anthem, Inc. September 2011 - June 2012
Best Buy March 2011 - September 2011
Aptean June 2010 - August 2010
Skills
Windows Server, Troubleshooting, Windows 7, Operating Systems, Hardware, System Administration, Networking, Laptops, Printers, HP, Microsoft Office, Active Directory, Microsoft Excel, Customer Service, SharePoint, Network Security, Windows, Firewalls, Microsoft Word, Team Building, Disaster Recovery, Security, Virtualization, Servers, Vulnerability Management, Leadership, Outlook, CRM, DNS, Group Policy
Education
Capitol College 2013 — 2014
Master's of Science in Information Assurance, Information Assurance
Purdue University School of Engineering and Technology 2008 — 2012
Bachelor of Science, Computer and Information Technology; Information Security
Sallie Mae 2009 - 2011
JCPenney 2008 - 2010
The Home Depot 2008 - 2008
Education
Clark Atlanta University 2004 — 2008
BA, Mass Media Arts, History
AlixPartners August 2011 - Present
Mercatus LLC August 2010 - August 2011
Sallie Mae July 2009 - August 2010
Barclays Capital June 2008 - August 2008
Skills
Customer & Product..., Profitability..., Management Consulting, Due Diligence, Pricing Strategy, Financial Modeling, Private Equity, Analysis, Restructuring, Business Development, Analytical Modeling, Mergers & Acquisitions, Investments, Financial Services, Finance, Corporate Development, Portfolio Management, Business Strategy, Strategy, Trading, Executive Management, Venture Capital, Process Improvement, Retail Banking, Equities, Banking, Financial Analysis, Corporate Finance, Investment Banking, Credit, Risk Management, Capital Markets, Valuation
Education
University of Pennsylvania 2005 — 2009
BA, Political Science
University of Pennsylvania - The Wharton School 2005 — 2009
BA, Legal Studies & Business Ethics
Choate Rosemary Hall 2001 — 2005
Economics/History
Sallie Mae January 2012 - Present
Sallie Mae September 2010 - December 2011
Sallie Mae September 2006 - September 2010
Sallie Mae May 1999 - September 2006
Kastle Systems February 1995 - March 1999
Kastle Systems September 1989 - February 1995
Skills
Business Development, Selling, Sales Operations, Financial Services, Sales, Management, Account Management, Project Management, E-commerce, Time Management, Strategic Partnerships, New Business Development, Marketing Strategy, Recruiting, Sales Process, Analysis, Loans, Sales Management, Marketing, Email Marketing, Strategic Planning, Public Relations, Social Media Marketing, Coaching, Salesforce.com, Product Development, Networking, Finance, Leadership
Education
Clemson University - College of Business and Behavioral Science 1986 — 1989
Bachelor of Science, Marketing
Integral Financial Solutions, LLC February 2010 - Present
Bingham, Osborn & Scarborough June 2004 - February 2010
Barclays Global Investors September 1999 - May 2004
Horsley Bridge Partners 1998 - 1999
Sallie Mae 1996 - 1997
Skills
Investments, Equities, Asset Allocation, Strategic Financial..., Financial Services, Investment Management, Portfolio Management
Education
The George Washington University - School of Business 1994 — 1997
MBA, Finance
Claremont McKenna College 1987 — 1991
Bachelor of Arts (B.A.), Int'l Relations + French
Golden Gate University
TASIS England
Talen Energy September 2015 - Present
SEI December 2010 - September 2015
EdgePath Coaching & Consulting January 2003 - January 2012
Sallie Mae 2009 - 2010
University of Pennsylvania 2007 - 2009
University of Pennsylvania 2007 - 2009
LVHN June 1983 - October 2003
Skills
Leadership Development, Organizational..., Organizational..., Performance Management, Team Effectiveness, Career Development, Succession Planning, Talent Management, Coaching, Change Management, Executive Coaching, Executive Development, Leadership, Team Building, Workshop Facilitation, Staff Development
Education
Fielding Graduate University 2007 — 2014
PhD, Human & Organizational Systems
University of Pennsylvania 2003 — 2008
MS/MPhil, Organizational Development & Change, Leadership Management, & Coaching
Cedar Crest College 1981 — 1985
BS, Medical Technology & Chemistry
Subject Object Interview Workshop
Adult Consciousness Development based on Robert Kegan's Constructive Developmental Theory
NGA Human Resources February 2014 - Present
Self Employed Consultant February 2013 - Present
Rubin & Debski P.A. October 2010 - Present
CIT September 2007 - December 2010
Sallie Mae January 2007 - September 2007
Sears, Roebuck and Co. September 1998 - 2004
Sam's Club 1995 - 1997
Skills
Six Sigma, FDCPA certified, Windows, Excel, Word, Predictive Dialers, Skip Tracing, Outlook, Corporate Communications, Problem- Solving, Multi- tasking, Detailed Oriented, Proven Leadership Skills, Organizational..., Teamwork, Change Initiatives, Growth Initiatives, Highly Analytical, Motivation, Training & Development, Conducting Interviews, Staff Scheduling, Self Driven, Customer Relations, Management, Process Improvement, Finance, Team Building, Credit, Risk Management, Financial Services, CRM, Customer Service, Financial Analysis, Strategy, Portfolio Management, Banking, Negotiation, Strategic Planning, Credit Analysis, Loans
Education
College of DuPage
United States Department of Defense August 2010 - June 2013
United States Department of Defense January 2009 - March 2010
Sallie Mae May 2005 - November 2007
U.S. Army June 2002 - March 2004
U.S. Army May 2001 - May 2002
U.S. Army June 1998 - May 2001
U.S. Army September 1996 - May 1998
Skills
Access, Army, Customer Service, Human Resources, Interviews, Management, Military, Policy, Training
Education
Central Texas College
Elements Consulting May 2000 - Present
Include Software March 2011 - March 2012
SERVICEPower, Inc. October 2007 - May 2009
Air Cargo, Inc January 2004 - December 2004
MCI May 1998 - May 2000
MCI May 1996 - May 1998
MCI May 1994 - May 1996
Sallie Mae January 1993 - May 1994
Skills
Project Management, Software Implementation, Business Analysis, Training, Program Management, Data Analysis, Business Process, CRM, Change Management, Process Improvement, Management Consulting, Business Process..., PMP
Education
Leadership Anne Arundel - Flagship Program 2010 — 2011
Carnegie Mellon University - Tepper School of Business 1989 — 1991
MBA, Marketing, Cost Accounting
Georgetown University - The McDonough School of Business 1982 — 1985
B.S.B.A., Management
Mercersburg Academy
High school diploma
Washington Metropolitan Area Transit Authority Administrative Officer for Science and Technology Policy InstituteInstitute for Defense AnalysesOctober 2008 - August 2011
Sallie Mae January 2001 - May 2008
Sallie Mae January 1997 - January 2001
Sallie Mae January 1982 - January 1997
Education
Brooklyn College
Bachelor of Science, Accounting
ICONMA for Time Warner Cable January 2013 - August 2013
Christian Community Action September 2012 - December 2012
Rose International for Thomson Reuters January 2012 - April 2012
Sallie Mae March 2007 - August 2008
Maquinarias A-Bond, S.A. August 1998 - January 2006
Teamsters Local 986 May 1996 - August 1998
Foremost Foods March 1992 - August 1998
Skills
Friendly Personality, Integrity, Customer Service, Accounting, Finance, Human Resources, Sales
Education
University of North Texas 2009 — 2011
Bachelor, Finance
Central Texas College 1989 — 1991
Associates Degree, General Studies
Southern Union State Community College 1981 — 1983
Basics
Mr. Bones Productions/BossMan Ent. Group LLC Series May 1993 - Present
Mr. Bones Produciton/BossMan Ent. Group LLC January 1994 - Present
Bosslady Entertainment & Management February 2006 - Present
Club Diamonds March 2011 - Present
There's Hope Outreach Center October 2011 - Present
Mr. Bones Productions Inc. January 1994 - Present
Bossman-Bosslady Entertainment Group February 2006 - Present
Wells Fargo March 2001 - August 2006
Sallie Mae April 1994 - July 1996
Skills
Music Industry, Music Production, Promotions, A&R, Artist Development, Songwriting, Production, Entertainment, Event Planning, Small Business, Recording, Social Networking, Music, Online Marketing, Audio Engineering, POP, Social Media Marketing, Lyricist, Public Speaking, Publishing, Marketing Strategy, Social Media, Start-ups, Singing, Public Relations, Strategic Planning, Pro Tools, Event Management, Advertising, Licensing, New Business Development, Sound, Audio, Facebook, Customer Service, Music Licensing, Writing, Entrepreneur, Business Planning, Team Building, Composition, SEO, Business Strategy, Customer Relations, Negotiation, Contract Negotiation, Promoting, Radio, Digital Marketing, Email Marketing
Education
Central Texas College 1993 — 1996
BA, Business
ITT Tech 1993 — 1995
CAD, Business
Full Sail University
Music Business Bachalor's of Science, Music Business
Regan's Garden March 2007 - Present
Conscious Bites Nutrition January 2010 - September 2010
Servus Financial Corporation February 1996 - February 2000
Sallie Mae September 1985 - November 1995
General Dynamics September 1984 - July 1985
Skills
Strategic Planning, Customer Service, Management, Marketing, Project Management, Public Speaking, Nutrition, Process Improvement, New Business Development, Sales Operations, Time Management, Leadership Development, Staff Development, Teaching, Leadership
Education
Marymount University 1987 — 1994
BA, Philosophy & Religion
Chaffey College 1981 — 1983
CNA, Nursing
Capilano Properties January 2015 - Present
Farmers Insurance January 2014 - January 2015
Farmers Insurance May 2012 - January 2015
Alaris Business Centers MFP, LLC. January 2009 - June 2011
Direct Alliance August 2006 - May 2007
Sallie Mae January 2006 - August 2006
Accent Floors May 2003 - August 2006
Skills
Customer Service, Training, Sales, Team Building, Management, Budgets, Negotiation, CRM, Recruiting, New Business Development, Marketing, PowerPoint, Leadership, Telecommunications, Call Center, Human Relations, Social Media, Outlook, Microsoft Office, Contract Management, Advertising, Vendor Management, Account Management, Real Estate, Hiring, Notary Public, Excel, Technical Writing, Photoshop, Team Leadership, Retail, Staff Training, Databases, Organizing, Sage, Access, Cisco, Business Operations..., Financial Aid, Cisco Call Manager, Cash Flow, Budgeting, Business Management, Customer Relations, Innovation, Inventory Management, Knowledge Management, Quality Management, VoIP, Strategy
Education
Northern Arizona University 2012 — 2014
Bachelor's Degree, Management, 3.4
Coconino County Community College 2011 — 2012
Associate of Arts (A.A.), Business Administration and Management, General, 3.4
Navient February 2012 - Present
YOR Health - Midwest May 2007 - June 2013
Sallie Mae February 2009 - 2012
Skills
Customer Service, Event Planning, Event Management, Microsoft Office, Marketing, Management, Social Networking, Team Leadership, Leadership, Team Building, Salesforce.com, Video Editing, Hospitality, Public Speaking, Event Photography, Time Management, Retail Management, Store Management, Coaching, Microsoft Excel, Sales, Project Management, Training, PowerPoint, Outlook, Problem Solving, Contract Management
Education
Northern Kentucky University 2007 — 2008
Marketing Management
Cincinnati State Technical and Community College 2006 — 2007
Undecided
Scott & White Healthcare January 2013 - Present
Aegis Communications 2010 - 2012
Sallie Mae August 1991 - December 2010
Randall’s January 1990 - January 1991
Skills
Team Leadership, Computers, Amateur Radio Operator, Office Equipment..., Supervisory Experience, Mailroom Operations, Spanish-speaking, Call Centers, Avaya, Performance Management, Disaster Recovery, Software Installation, Customer Experience, Team Building, Training, Customer Service, Sales, Workforce Management, Customer Satisfaction, Troubleshooting, Vendor Management, Process Improvement, Supervisory Skills
Education
Central Texas College 1992 — 2011
Associate of Arts, General Studies; Computer Science
Killeen High School 1989 — 1992
Apollo Group February 2012 - Present
ACS March 2010 - February 2012
Southeastern Institute March 2009 - February 2010
FinanSure June 2006 - October 2007
Sallie Mae 2005 - 2006
Southwest Student Services 2004 - 2005
Southwest Student Services 2001 - 2004
USA Group 1997 - 2001
Skills
Training, Leadership, Student Financial Aid, Customer Service, Analysis, Leadership Development, Staff Development, Team Building, Budgets, Management, Project Management, Team Leadership, Operations Management, Coaching, Strategic Planning, Recruiting, Customer Retention, Organizational..., Marketing Strategy, Process Improvement, New Business Development, Account Management, Employee Training, Microsoft Office, Event Planning, Loan Origination, Student Loans, Employee Relations, Performance Management, Teaching, Onboarding, Microsoft Excel, Research, Small Business, Event Management, PeopleSoft, Social Networking, Outlook, Change Management, Call Center, Negotiation, Non-profits, Ultipro, Critical Thinking, Organizational Change, Nonprofits, Call Centers
Education
University of Phoenix 2012 — 2013
Bachelor's degree, Business Management, GPA 3.77
Collins College 1997 — 1998
Associates, Graphic Design
Pima Community College 1989 — 1993
Associates, Education
Schuff Steel September 2014 - Present
Aegis USA Inc. January 2014 - July 2014
Aegis Communications Group June 2010 - January 2014
Sallie Mae June 2009 - June 2010
Skills
Call Centers, Customer Satisfaction, BPO, Performance Management, Sales, Workforce Management, Training, Operations Management, Customer Experience, Team Management, Employee Relations, CRM, Coaching, Customer Retention, Employee Engagement, Employee Training, Leadership, Management, Outsourcing, Process Improvement, Recruiting, Team Building, Team Leadership, Training Delivery, Vendor Management, Soft Skills, Interviews, Leadership Development, Quality Assurance, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Central Texas College 2008 — 2015
Associate's degree, Business Administration and Management, General
Shoemaker High School 2004 — 2006
City of Phoenix September 2008 - Present
Sallie Mae February 2006 - April 2008
SallieMae, Inc. 2006 - 2008
Rio Salado College August 2003 - February 2006
Maricopa Community Colleges - GateWay Community College 2003 - 2006
Wyoming Technical Institute January 2002 - August 2003
Pinebeach Screenprinting & Embroidery April 1996 - December 2001
Skills
Sales Management, Customer Relations, PeopleSoft, Strategic Planning, Customer Service, Problem Solving, Team Building, Microsoft Office, Marketing Strategy, Excel, Public Speaking, Consultative Selling, PowerPoint, Public Relations, Word, Writing, Administration, Higher Education, Compliance, Retail, Outlook, Access, Promotions
Education
Northern Arizona University 2005 — 2007
MPA, Public Management
Colorado Mesa University 1999 — 2001
BA, Business Management
University of Wyoming 1997 — 1999
Business Management
JPMorgan Chase September 2014 - Present
Socle Education August 2011 - February 2014
Vista College 2009 - 2011
Kaplan College 2004 - 2009
High Tech Institute 2002 - 2004
Concorde Career Colleges, Inc. 1997 - 1999
Brown Mackie College 1997 - 1999
New Horizons Computer Learning Centers 1997 - 1998
TAD Techincal Inst. 1993 - 1995
Sallie Mae 1991 - 1994
Skills
Staff Development, Student Financial Aid, Higher Education, Student Recruiting, Training, Adult Education, CampusVue, Career Counseling, Student Affairs, Public Speaking, Leadership Development, Leadership, Enrollment Management, Campus, Customer Service, Career Development, Research, Educational Leadership, Coaching, Accreditation, Hiring, Distance Learning, Retaining Customers, Curriculum Development, College Recruiting, Interviews, Conflict Resolution, Community Outreach, Instructional Design, Student Development, Recruiting, E-Learning, Organizational..., Student Engagement, Administration, Event Planning, Employee Training, Academic Advising, Nonprofits, Workshop Facilitation, Classroom, Student Counseling, Higher Education..., Program Development, Job Coaching, Critical Thinking, Academia, Academic Administration, Educational Technology, Job Search Strategies
Education
Emporia State University 1988 — 1990
BA, communication
Coffeyville Community College 1985 — 1987
Associate of Arts (A.A.), Journalism
LegalShield, Independent Associate December 2013 - March 2015
Sallie Mae 2012 - 2013
Harvard Law School 2008 - 2012
Randstad Technologies US (formerly Spherion) 2007 - 2008
Partners HealthCare 2006 - 2006
Education
Harvard University
Master of Arts (M.A.), ABT
City University of New York-Hunter College
Bachelor of Arts (B.A.)
Austin Community College January 2014 - Present
Texas Southern University July 2012 - January 2014
Texas Southern University April 2010 - June 2012
Westwood College March 2009 - April 2010
Art Institute April 2007 - March 2008
Sallie Mae June 2005 - April 2007
Sallie Mae April 2003 - June 2005
Skills
Customer Service, Student Financial Aid, Loans, Higher Education, Student Affairs, Public Speaking, Admissions, Community Outreach, PowerPoint, Event Planning, Research, Microsoft Office, Staff Development, Nonprofits, Microsoft Excel, Leadership, Career Counseling, Fundraising, Data Entry, Microsoft Word, Interviews
Education
Tarleton State University 2014 — 2015
Master of Science (M.S.), Management and Leadersip
Columbia Southern University
Bachelor of Science (BS), Business Administration and Management, General
Incepture March 2013 - August 2013
NorthgateArinso September 2012 - December 2012
Service Employees International, Inc. February 2011 - December 2011
Sallie Mae July 2009 - July 2010
Savannah Technical College March 2007 - April 2009
US Army May 2000 - October 2006
Skills
Training, Management, Software Documentation, Human Resources, Leadership, Program Management, Customer Service, Process Improvement, Sales, Budgets, Payroll, Employee Benefits, Time Management, Vendor Management, Access, Recruiting, Employee Relations, Procurement, Negotiation, PeopleSoft, Call Centers, Benefits Administration, Invoice Processing, Teamwork, Government Procurement, Document Management, Payment Card Processing, Electronic Payments, 401k, Billing Process, Client Relations Skills, Vendor Contracts, Invoice Verification, Adobe Acrobat, FMLA, Typing, Supervisory Experience, Supervisory Skills, Site Inspections, Purchasing Negotiation, Purchasing Processes, Business Travel, Employee Stock Options, Payments, General Ledger, Deposits, System Administration, Internet Recruiting, Workplace Safety, Leave of Absence...
Education
Florida State University 2013 — 2015
Bachelor of Arts (B.A.), Business Administration and Management, General
Central Texas College 2009 — 2013
Business Administration and Management, General
Central High School 1993 — 1997
Diploma, General Studies
inviCRO, LLC June 2015 - Present
UMass Memorial Medical Center January 2015 - May 2015
College of the Holy Cross September 2014 - May 2015
Ascensus January 2013 - August 2014
Sallie Mae July 2012 - December 2013
College of the Holy Cross Kimball Dining Hall May 2012 - January 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Project Planning, Graphics, Leadership Development, Event Planning, Event Management, Event Based Marketing
Education
College of the Holy Cross 2011 — 2015
Bachelor of Science (B.S.), Biology, General
Attleboro High School 2007 — 2011
Indiana Dept of Child Services February 2014 - December 2014
Sallie Mae January 2012 - February 2014
Skills
Public Speaking, Research, Social Services, Case Management, Community Outreach, Psychology, Crisis Intervention, Adolescents, Group Therapy, Family Therapy, Child Development
Education
Coker College 2006 — 2011
Bachelor of Arts (B.A.), Psychology
Veterans Affairs of Financial Service Center May 2014 - Present
Cigna May 2013 - June 2014
Consona Corporation August 2007 - September 2012
Sallie Mae August 2006 - July 2007
Harman Becker June 2005 - August 2006
Skills
Active Directory, Databases, Disaster Recovery, Microsoft SQL Server, Servers, Troubleshooting, VMware ESX, Windows Server, Hardware, Network Security, Data Center, System Administration, Technical Support, VMware Infrastructure
Education
Columbia Southern University 2008 — 2014
Bachelor in Information Technology (Complete by Dec 2014)
Bell County Supervision and Correction March 2015 - Present
Bell County Supervisions and Corrections July 2014 - March 2015
Central Texas Council on Alcoholism and Drug Abuse February 2009 - July 2011
Sallie Mae 2004 - 2009
Killeen ISD December 1993 - November 2004
Civil Service at Kelly Air Force Bace May 1984 - September 1986
U.S. Army February 1980 - May 1982
Skills
Criminal Justice, Government, Teamwork, Policy, Microsoft Office, Public Speaking, Microsoft Excel, Office Management, Administrative..., Microsoft Word, Administrative..., Data Entry, Outlook, PowerPoint, Administration, Research, Office Administration, English, Event Planning, Customer Service, Team Building
Education
Central Texas College 2009 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Norwood-Norfolk Central High School 1977 — 1980
HS Diploma
DeVry University January 2015 - Present
DeVry University October 2008 - Present
Keller Graduate School of Management 2008 - Present
Sallie Mae March 2004 - October 2008
SallieMae 2004 - 2008
OU Health Sciences Center January 2001 - August 2004
Redlands Community College 1996 - 2002
Skills
Student Financial Aid, Strategic Planning, Training, Public Speaking, Account Management, Team Leadership, Enrollment Management, Higher Education, Career Counseling, Staff Development, Sales, Recruiting, Leadership Development, Career Development, Management, Leadership, Resume Writing, Human Resources, Sales Management, Coaching, Customer Retention, Forecasting, Adult Education, Student Recruiting, Student Affairs, Admissions, Competitive Analysis, Retaining Customers, Teaching, CampusVue, Academic Advising, Academic Administration, Campus, Distance Learning, Student Development, Instructional Design, Team Building, Customer Service
Education
University of Central Oklahoma 1999 — 2002
masters, Education
College of Business 1994 — 1999
Bachelor, Business Administration with emphasis in Law
Killeen ISD September 2010 - Present
Sallie Mae April 2005 - June 2010
First National Bank Texas June 2003 - February 2005
Karol Western Corp. 1999 - 2003
Skills
Classroom Management, Lesson Planning, Elementary Education, Tutoring, Differentiated..., Curriculum Design, Classroom, Educational Technology, Curriculum Development, Educational Leadership, Teaching, Literacy, Instructional Technology, Instructional Design, Language Arts, Special Education, Technology Integration
Education
Texas A&M University-Central Texas 2012 — 2014
Bachelor's Degree, Business Management
Central Texas College
Associate's degree, Business Administration and Management, General
Scott & White Healthcare August 2012 - Present
Aegis June 2010 - June 2012
Sallie Mae December 1999 - June 2010
Convergys June 1997 - August 1998
Harris Publishing January 1996 - December 1996
MARC Research April 1993 - May 1995
Skills
Proficient in Microsoft..., Internet Explorer..., Avaya, CMS/IEX experience, Business Objects, Hardmetrics, Virtual Telephony..., BMC Remedy, Human Resources, Siebel, Internet Explorer, Customer Service, T1, Workforce Management, Software Documentation, ACD, Call Center Development, Database Administration, Computer Hardware, Call Center, IVR, Troubleshooting, Access, Software Installation, SharePoint, Technical Support, Call Centers, Management, Training, Employee Benefits, Microsoft Office, Vendor Management, Outlook, Process Improvement, Customer Satisfaction
Education
Texas A&M University-Central Texas 2012 — 2016
Bachelor of Science (BS), Administrative Systems
Central Texas College 1992 — 1994
Associate's degree, General Studies
Ellison High School 1988 — 1992
High School Diploma, General Studies w/Honors Top 10%
Kforce Inc. February 2013 - Present
Kforce Inc. 2000 - February 2013
Act-1 1998 - 1999
Sallie Mae 1991 - 1995
Skills
Permanent Placement, Staffing Services, Outsourcing, Government, Internet Recruiting, Applicant Tracking..., Temporary Placement, Hiring, Management, Leadership, Recruiting, Sourcing, Clinical Research, Healthcare, Customer Service, Human Resources, Technical Recruiting, Public Speaking, Account Management, College Recruiting, Talent Acquisition, Process Improvement, Career Development, Benefits Negotiation, Executive Search, Contract Recruitment, Temporary Staffing, Cold Calling, Screening Resumes, Resume Writing, Staff Augmentation, Interviews, Payroll, Training, Spider, Handbags
Education
Cheyney University of Pennsylvania 1985 — 1990
Bachelor of Arts, English - Communications
Jamaica HS
Jamaica HS
Jamaica HS
Saidii & Gaudiano, Ltd. May 2015 - Present
Gaudiano & Company, PC September 2013 - Present
Navient May 2014 - Present
Sallie Mae November 2013 - April 2014
PC Tax Services LLC February 2012 - December 2013
Novogradac & Company LLP January 2012 - October 2013
Cleveland State University August 2010 - May 2012
Kirby Inland Marine, Kirby Inland Marine April 2009 - August 2010
The Great Lakes Towing Company June 2008 - March 2009
Kirby Inland Marine September 2006 - June 2008
Skills
Income Tax, Tax Preparation, Prosystems Tax and..., Tax Research, Auditing, Accounting, Time Management, Transportation, Logistics, Budgets, Operations Management, Microsoft Office, Microsoft Excel, ProSystem fx Tax, CCH ProSystem fx, Drake Tax Software, Project Management, Financial Accounting, Bookkeeping, CPA, GAAP, US GAAP, Tax Accounting, Government, Tax, Tax Returns, Human Resources, Navigation, Corporate Tax, Financial Statements, Analysis, Financial Analysis, Financial Reporting, QuickBooks, Internal Controls, General Ledger
Education
Cleveland State University 2010 — 2012
Degree: Masters, Accountancy; Taxation, 3.6
State University of New York Maritime College 2003 — 2006
Degree: Bachelor of Science, Marine Transportation
PHH Mortgage Corp June 2008 - September 2014
Sallie Mae June 2000 - May 2008
Advanta December 1995 - June 2000
Skills
Leadership, Microsoft Office, Financial Services, Call Centers, Coaching, Time Management, Access, Finance, Process Improvement, Vendor Management, Vendor Relationships, Mortgage Servicing, Student Loans, Insurance, Risk Management, Credit, HAMP, Fannie Mae
Education
Centenary College
Bachelor of Science (B.S.), Equine
Chambersburg Senior High School Chambersburg PA
WMS Gaming May 2013 - Present
Xpedite Technologies March 2010 - May 2013
Insurance Auto Auctions January 2011 - April 2013
Peabody Energy July 2010 - December 2010
Sallie Mae February 2010 - June 2010
Saiana Technologies March 2008 - February 2010
Kinetic Concepts April 2009 - January 2010
EMC July 2008 - December 2008
University of Massachusetts December 2007 - June 2008
Skills
Business Objects, Data Warehousing, Databases, SQL, Business Intelligence, SSIS, Crystal Reports, SSRS, ETL, PL/SQL, Dashboard, Data Modeling, Agile Methodologies, XML, SDLC, Requirements Analysis, OLAP, SSAS 2008, Microsoft SQL Server, Oracle SQL Developer, OLTP, ReportBuilder, SAP Data Services, OBIEE, OBIA, ODI
Education
City University of New York City College 2005 — 2007
Master's Degree, Computer Science
Sathyabama Institute of Science and Technology 2001 — 2005
Bachelor of Engineering, Computer Science
Vikas Junior College 1999 — 2001
Chalapathi High School
Account Control Technology, Inc. March 2013 - Present
Firstsource Advantage February 2010 - March 2013
Sallie Mae November 2002 - June 2010
Skills
Management, Process Improvement, Credit, Loans, Risk Management, Recruiting, Negotiation, Skip Tracing, Call Center, Training, Credit Cards, Portfolio Management, Leadership
Education
College of Southern Nevada
Business Management
REP June 2015 - Present
Perelman School of Medicine at the University of Pennsylvania 2015 - Present
The Avascent Group June 2012 - 2015
Sallie Mae September 2009 - June 2011
Burkenroad Reports January 2009 - May 2009
Skills
Mergers, Valuation, Forecasting, Credit Risk, Financial Modeling, Analysis, Portfolio Management, Data Analysis, Credit, Mergers & Acquisitions, Management, Due Diligence, Financial Analysis, Investments, Management Consulting
Education
Duke University - The Fuqua School of Business 2011 — 2012
Masters of Management Studies, Management
Tulane University 2005 — 2009
Bachelors of Science, Finance, Energy Specialization
Choate Rosemary Hall 2004 — 2005
Diploma
West Coast University March 2008 - Present
Sallie Mae March 2007 - January 2008
NELA 1999 - 2007
Skills
Critical Thinking, Training Delivery, Team Leadership, Student Affairs, Strategic Communications, Student Recruiting, Editing, Staff Development, Higher Education, Student Financial Aid, Training, Adult Education, Teaching, Admissions, Team Building, Strategic Planning, Instructional Design, Leadership Development, Public Speaking, Non-profits, Organizational..., PowerPoint, E-Learning, Leadership, Resume Writing
Education
Columbia College 1997 — 1999
Bachelor of Arts (B.A.), Sociology
The University of Kansas 1985 — 1990
Sallie Mae January 2010 - Present
Motorola 2003 - 2003
Skills
Oracle, SDLC, Unix, ETL, Informatica, Data Warehousing, Business Intelligence
Education
Cleveland State University 2000 — 2001
MS, MCIS
Louisiana State University 1999 — 1999
Osmania University 1994 — 1998
Sea Education Association January 2013 - Present
Windward Web Design, LLC August 2009 - Present
Sallie Mae November 2011 - January 2012
Orchard Management August 2007 - April 2010
New Track Media August 2004 - July 2007
BT Conferencing January 2004 - July 2004
Skills
Web Development, User Experience, Information Architecture, User Experience Design, Project Management, Branding & Identity, Web Design, CSS, Typography, PHP, Graphic Design, WordPress, Illustrator, Email Marketing
Education
Sea Education Association 2002 — 2003
Study Abroad, Oceanography, Maritime Studies, Nautical Science
Carnegie Mellon University 1999 — 2003
Bachelor of Fine Arts, Communication Design
Citi August 2015 - Present
Citi January 2014 - Present
Citigroup July 2009 - Present
Intuit/Digital Insight June 2007 - August 2008
Option One Mortgage 2005 - 2007
AARP Financial 2004 - 2005
Sallie Mae 1988 - 2001
Skills
SDLC, Management, Process Improvement, Program Management, Project Management, PMO, Leadership, Business Analysis, Vendor Management
Education
Carnegie Mellon University
University of Pittsburgh
B.A.
Account Resolution Group June 2013 - Present
Account Control Technology, Inc. March 2010 - June 2013
Windham Professionals May 2008 - December 2010
Sallie Mae December 2004 - May 2008
United States Marine Corps December 2000 - December 2004
Skills
Credit, Skip Tracing, Call Center, Risk Management, Credit Cards, Team Building, Loans, Process Improvement, Customer Service, Accounts Receivable, Banking, Call Centers, Change Management, Employee Training, Coaching, Executive Management, Financial Services, Leadership, Management, Microsoft Excel, Microsoft Office, Operations Management, Training, Vendor Management
Education
College of Southern Nevada 2005 — 2006
Atlanta Public Schools January 2014 - Present
City of Atlanta March 2013 - Present
Atlanta Public Schools May 2012 - March 2013
Atlanta Public Schools October 2009 - July 2012
Atlanta Public Schools December 2007 - October 2009
Accenture January 2007 - December 2007
Freddie Mac November 1999 - November 2006
District of Columbia Government November 1998 - November 1999
Sallie Mae November 1986 - October 1998
Skills
Accounting, Analysis, Business Process..., Capital Markets, Financial Analysis, Financial Planning, Financial Services, Investments, Leadership, Management, Staff Development, Risk Management, Public Speaking, Project Management, Treasury, Strategic Planning, Process Improvement
Education
Central Michigan University 2011 — 2014
Master's Degree, Public Administration
Howard University
BBA, Finance
West Fulton
Sallie Mae 2004 - 2008
BCAE 2000 - 2004
Education
Clemson University 1997 — 1999
English
The Teaching Company July 2011 - Present
Sallie Mae January 2007 - June 2011
Sallie Mae 2002 - June 2010
CPI Corporation July 1995 - January 2001
Weintraub Advertising December 1993 - June 1995
Skills
Content Management, Web Content, Copywriting, Editing, Web Content Management, Management, Advertising, Content Strategy, Email Marketing, Omniture, HTML, Leadership
Education
Emerson College 1992 — 1993
M.A., Communication
Chatham College 1988 — 1992
Bachelor of Arts, Communication
Sewickley Academy 1975 — 1988
Anthem, Inc. July 2014 - Present
Apparatus July 2008 - July 2014
Sallie Mae November 2006 - July 2008
Sallie Mae September 2004 - November 2006
Sallie Mae April 2003 - September 2004
Mailcode April 1997 - April 2003
Mailcode May 1996 - April 1997
Skills
Active Directory, Windows Server, Network Security, vSphere, VMware
Education
Capitol College
M.S., Network Security (Information Assurance)
Purdue University
B.S., Computer Technology
Sallie Mae Mortgage Servicing Manager/Systems AdminEquity One, IncSeptember 1990 - May 1999
Skills
Business Analysis, Team Building, Process Improvement, Disaster Recovery, Vendor Management
Education
Cedarville University 1982 — 1985
Pivotal Software, Inc. April 2014 - Present
JPMorgan Chase April 2013 - April 2014
Cognizant Technology Solutions December 2009 - April 2014
Sallie Mae August 2012 - March 2013
Walgreens December 2011 - July 2012
ISCS November 2009 - November 2011
CNA January 2008 - December 2009
Tech Mahindra October 2006 - December 2007
Tech Mahindra 2004 - 2006
Skills
Struts, Spring, PL/SQL, Oracle, Hibernate, EJB, SOA, Websphere, SQL, JSP, Java Enterprise Edition, Web Services, Java, XML, JDBC, JMS, DB2, JUnit, WebSphere Application..., Tomcat, Agile Methodologies, Spring Framework
Education
Cochin University of Science and Technology 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science
Navient Solutions October 2014 - Present
Sallie Mae March 2013 - October 2014
GIrl Scouts - Hamilton Southeastern Service Unit September 2006 - September 2013
NWEA February 2010 - May 2010
Conseco via Kelly Services July 2008 - March 2010
Conseco July 2007 - July 2008
Eli Lilly April 2006 - April 2007
Eli Lilly July 2003 - February 2005
Creative Memories 2003 - 2005
R.C.I. 1991 - 1996
Skills
Software Documentation, Administrative..., Leadership, Customer Service, Team Leadership
Education
Colorado Technical University 2010 — 2011
Associates, Paralegal Studies
ITT Business Institute 1982 — 1983
Associate of Science (A.S.), Legal / Executive Secretary
CCI 2010 - 2010
Sallie Mae 2000 - 2008
Chapman University School of Law April 1996 - October 2001
Chapman University March 1989 - April 1996
Skills
Strategic Planning, Enrollment Management, Student Financial Aid, Team Building, Account Management
Education
Chapman University 1993 — 1995
BA, Liberal Studies, emphasis on management
Comcast July 2015 - Present
Sallie Mae January 2015 - June 2015
Barclays January 2009 - January 2015
Barclaycard January 2009 - March 2010
HSBC January 2008 - December 2008
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Budget, Microsoft Office, Visual Basic, Change Management, Process Improvement, Procedure Analysis, Procedure Development, Flow Charts, Collections, Account Management, Microsoft Access, Skip Tracing, Credit Analysis, Escalation Management, Complaints Handling, Prioritization, Organizing, Multitasker, Collections Management, Visio, Microsoft Office..., Quality Center, Access, SharePoint, Credit Cards, Finance, Payments, Credit Risk, Risk Management, Sales, Financial Services, Credit, Insurance, Customer Service, Financial Risk, Business Analysis, Workforce Management, Budgets, Incident Handling, Organization
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2011
Associate's degree, Business Administration and Management, General, Graduated With Honors
Community College of Philadelphia 2007 — 2008
Associate's degree, Business, Management, Marketing, and Related Support Services, Transferred to Del Tech
North Catholic, H.S 1992 — 1995
Academic Studies Diploma
The Sound of Music September 1998 - Present
NELA/Sallie Mae July 2004 - April 2008
Sallie Mae October 1995 - October 2000
Sallie Mae December 1992 - October 1995
Skills
Customer Service, Selling, Team Building, Higher Education, Public Speaking, Financial Services, Student Financial Aid, Business Planning, Sales, Marketing Strategy, Teaching, Training, Strategic Planning, Nonprofits, Marketing, Research, Sales Management, Microsoft Office, Event Planning, Leadership, Social Networking, Fundraising, Program Management, Classical, Social Media, Editing, Public Relations, PowerPoint, Music Education, Business Development, Strategic Partnerships, Leadership Development, New Business Development, Project Management, Coaching
Education
Colgate University 1984 — 1988
Bachelor of Arts, English Literature, Music
Anthem, Inc. March 2015 - Present
Anthem, Inc. July 2005 - March 2015
Anthem, Inc. August 2002 - July 2005
Anthem, Inc. February 2001 - August 2002
Sallie Mae February 1999 - December 2000
National City Bank February 1998 - February 1999
Bank of America November 1996 - February 1998
Bank of America August 1995 - November 1996
Bank of America June 1994 - August 1995
Skills
Strategic Planning, Process Improvement, Business Analysis, Managed Care, Financial Analysis, Program Management, Insurance, Healthcare, Change Management, Project Management, Health Insurance, Business Process..., Budgets, Forecasting, Cross-functional Team..., Medicaid, Data Analysis, Risk Management, PeopleSoft, Vendor Management, Visio, Analysis, Leadership, Training, Business Intelligence, Business Development, Management Consulting, Management, Strategy
Education
United Way of Central Indiana 2013 — 2014
Leadership United
Winthrop University 1992 — 1993
MBA
University of South Carolina, Coastal Carolina College 1988 — 1992
BS
Gap Inc./Global Employee Relations October 2014 - Present
Gap Inc. Global Supply Chain August 2000 - October 2014
Gap Inc. January 1999 - August 2000
Sallie Mae 1996 - December 1998
Sallie Mae 1993 - 1996
Sallie Mae 1992 - 1993
Sallie Mae 1990 - 1992
Skills
Talent Acquisition, Performance Management, Employee Relations, Onboarding, Talent Management, Leadership, Succession Planning, Employee Engagement, Training, Human Resources, Recruiting, Applicant Tracking..., HRIS, Workforce Planning, Benefits Administration, New Hire Orientations, Employee Benefits, FMLA, Personnel Management, Hiring, Management
Education
Central State University
BS, Computer Information Systems
Central Texas College
MS, Human Resources, Training and Development
Warrensville Hts High
MEFA November 2006 - Present
Sallie Mae 2001 - 2006
Nellie Mae 1997 - 2001
MGH Institute of Health Professions 1993 - February 1997
Harvard Graduate School of Education 1986 - 1993
Skills
Customer Service, Admissions, Budgets, Business Development, Community Outreach, Editing, Email Marketing, Event Management, Event Planning, Higher Education, Management, Marketing, Marketing Communications, Marketing Strategy, Non-profits, Nonprofits, Policy Analysis, Public Policy, Public Relations, Public Speaking, Social Media, Social Media Marketing, Staff Development, Strategic Planning, Student Affairs, Student Financial Aid
Education
Saint Michael's College 1977 — 1979
BA, American Studies
Colby-Sawyer College 1975 — 1977
AA, Liberal Arts
South Coast Winery 2003 - Present
Sallie Mae 1982 - 1995
Skills
Wine, Fine Dining, Sales, Wine Tasting, Hospitality, Menu Development, Marketing Strategy, Forecasting, Team Building, Strategic Planning, Customer Service, Event Management, Restaurants, Management, Inventory Management
Education
College of Charleston
Bachelor’s Degree, Business Administration and Management, General
Sallie Mae Servicing Corporation January 2010 - Present
Sallie Mae January 2008 - December 2009
Sallie Mae 1994 - December 2005
Sallie Mae 1986 - 1994
Marquette University 1979 - 1985
Skills
Software Project..., IDMS, SDLC, Visio, Vendor Management, Loan Servicing, Requirements Gathering
Education
Cardinal Stritch University
Marquette University
University of Eau Claire
Music Therapy
Lansinoh Laboratories March 2014 - Present
Freddie Mac December 2011 - January 2014
Discovery Communications May 2011 - November 2011
Sallie Mae February 2009 - May 2011
Verizon Business June 2006 - February 2009
MCI October 2004 - July 2006
MCI April 2000 - October 2004
MCI September 1998 - April 2000
Skills
Forecasting, Financial Analysis, Cross-functional Team..., Analysis, Finance, Process Improvement, Management, Mergers & Acquisitions, Budgets, Program Management, Strategic Financial..., Managerial Finance, Strategic Planning
Education
Chulalongkorn University
Bachelor of Engineering, Computer Engineereing
Washington University in St. Louis - Olin Business School
MBA, Finance
"Pretty Slick"--music performance group May 2007 - Present
FinanSure Student Loans November 2005 - November 2007
Sallie Mae 2006 - 2007
Sallie Mae (SLMA) 2003 - 2005
Southwest Student Services Corporation 1997 - 2005
Education
Central Michigan University 1975 — 2000
BS, Education
Cenlar FSB May 2013 - Present
Sallie Mae March 2010 - May 2013
Penncro Associates Inc April 2009 - January 2010
Advanta Bank Corporation July 2004 - February 2009
Advanta Bank Corporation September 2002 - February 2009
JP Morgan Chase Corporation January 2001 - March 2001
Advanta Mortgage Corporation January 1996 - February 2001
Loan Servicing Division January 1997 - January 1998
Penncro Associates Inc January 1993 - January 1997
Oxford Finance Corp January 1985 - January 1989
Skills
Organizational...
Education
Villanova University 2007 — 2009
Human Resources
Community College of Philadelphia 1986 — 1988
AAS Program, Finance/Management
Villanova University, Great Valley
TSHA (Total Source for Hearing-loss and Access) November 1998 - Present
Say it in Proper Spanish 2010 - Present
TCT La Fuente 2011 - December 2013
Community Action Project of Tulsa County November 2006 - May 2007
Commercial Financial Services January 1998 - November 1998
Sallie Mae 1991 - 1997
Skills
Bilingual-Spanish, Spanish/English..., Spanish Tutor, Business/Accounting..., Organizational..., Coordinating Events, NonProfit Consultant, Turbo Tax, FAS Asset Accounting, Nonprofits, Community Outreach, Financial Reporting, Spanish, Year-end Close, Microsoft Excel, Supervisory Skills, FRx, Accounting, QuickBooks, Account Reconciliation, Management, Training, Microsoft Word
Education
University of Phoenix 2004 — 2006
Bachelor of Science (BS), Accounting, 3.76
Central Texas College
Computer Operations, Computer Operations
Universidad Santa Maria La Antigua 1986 — 1987
Computer Science and Statistics, Emphasis in Accounting and Computer Operations
Morgan Stanley February 2014 - Present
VariQ July 2013 - February 2014
Navy Federal Credit Union April 2012 - April 2013
Paragon Consulting Services March 2008 - April 2012
Elite Technical Services October 2007 - February 2008
Freddie Mac October 2006 - October 2007
Lockheed Martin July 2003 - October 2006
ASG Software Solutions / Landmark Systems May 2001 - November 2002
Sallie Mae August 1996 - May 2001
GRCI October 1995 - August 1996
Skills
DB2 systems programming, DB2 database..., z/OS systems programming, Capacity and..., SAS programming, IBM Assembler..., Web Services, SQL, Databases, Performance Tuning, z/OS, DB2, IT Strategy, XML, SMP/E, Assembler, MVS, WebSphere Application..., SQL Tuning, Mainframe
Education
Colorado Technical University
Doctor of Computer Science (have not yet completed), Computer Science, 3.8
The George Washington University 2001 — 2005
M.S.I.S.T., Information Systems Technology, 3.6
Webster University 1990 — 1993
M.A., Computer Resources and Information Management (Computer Science minor), 3.85
University of South Carolina-Columbia 1979 — 1981
B.S., Computer Science, 3.0
University of South Carolina-Columbia 1974 — 1978
B.S., Business -- Management and Management Science (Information Systems) double major, 3.3
Tata Chemicals North America 2013 - 2014
Tata Chemicals Magadi Ltd. 2011 - 2013
Tata Chemicals Magadi 2011 - 2013
General Chemical (Soda Ash) Partners, a Tata Group Company 1994 - 2011
General Chemical (Soda Ash) Partners, a Tata Group Company 1994 - 2011
Sallie Mae 1989 - 1994
Skills
Leadership, Strategic Planning, Financial Modeling, Budgets, Finance, Process Improvement, Manufacturing, Forecasting, Team Building, Financial Reporting, Cross-functional Team..., Financial Analysis, Supply Chain Management, Inventory Management, Continuous Improvement, Risk Management, Mergers & Acquisitions, Risk Assessment, Corporate Finance..., Business Process..., Cost Reduction, Cost Avoidance, Senior Executive..., Regulatory Compliance, SOX Regulations, Acquisitions, Divestitures, Team Leadership, Tax Operations, Treasury Operations, Financial Forecasting, International Financial..., International Protocols..., Banking Relationships, Investor Relationships, Credit Facility..., Budget Planning, Budget Administration, Staff Mentoring, Coaching Staff, P&L Objectives, Business Presentations, Relationships with..., Mineral Taxes, Royalties, VAT Taxes, Warehouse Optimization, Logistics, Restructuring the..., Employee Retention
Education
Carnegie Mellon University - Tepper School of Business 1987 — 1989
Master of Business Administration (M.B.A.), (MSIA) Industrial Administration / Finance
University of Utah 1981 — 1987
Bachelor's Degree, Finance: Emphasis in Investment Analysis and Commercial Banking
East High
Department of the Army January 2011 - Present
Sallie Mae July 1999 - January 2008
Bealls September 1989 - January 1992
Skills
Customer Service, Financial Aid, Call Center, Medical Billing and...
Education
Penn Foster Career College 2009 — 2010
Certificate of Completion, Medical Billing and Coding
Central Texas College 1991 — 1992
General Studies
Stanley Steemer July 2014 - Present
Self-Employed October 2009 - Present
Aladdin's Cleaning Genies July 2013 - July 2014
Pilot Flying J August 2012 - November 2013
PICS Inventory Specialists May 2012 - August 2012
Oakes Publishing May 2011 - August 2011
Amazon November 2009 - December 2009
Sallie Mae September 2009 - October 2009
Best Western Genetti July 2009 - August 2009
Wildlands Conservancy April 2008 - September 2008
Skills
Microsoft Office, Microsoft Excel, Teaching, Online Research, Customer Service, Writing, Public Speaking, Molecular Biology, Biology, Biotechnology, Environmental Science, Data Entry, Publishing, Microsoft Word, PowerPoint, Regulatory Documentation, pharmaceutical..., Windows, OpenOffice, Lotus Notes, Literature Reviews, Cash Register, Forensic Analysis, Linux Desktop, Warehousing, Proofreading, Creative Writing, Editing, Research, Training
Education
Cedar Crest College 2005 — 2009
Bachelor of Science (B.S.), Biology, General
Needham Broughton High School 2001 — 2005
Santander Bank October 2014 - Present
Fiserv January 2014 - September 2014
Sallie Mae June 2009 - December 2013
JPMorgan Chase 2005 - 2009
Homeside Lending June 1999 - June 2003
Freddie Mac August 1987 - July 1997
Skills
SDLC, Process Improvement, Business Analysis, Vendor Management, Risk Management, Banking, Disaster Recovery, Business Process..., Business Process, Requirements Gathering, Enterprise Architecture, IT Strategy, Business Requirements, PMO, Visio, Management
Education
Clarion University of Pennsylvania 1980 — 1985
Business
Sallie Mae September 2009 - Present
Education
Christopher Newport University 2005 — 2009
Accounting
Sallie Mae 2010 - Present
Sallie Mae 2007 - 2010
Sallie Mae 2005 - 2007
Sallie Mae 2001 - 2004
KG Communications 2000 - 2001
Skills
Leadership, Strategic Planning, Strategy, Marketing, Process Improvement, Management, CRM, Project Management, Business Analysis, Salesforce.com, Business Development, Team Building, Program Management, Sales, Competitive Analysis, Proposal Writing
Education
Virginia Polytechnic Institute and State University 1996 — 2000
B.A., Communications
Colorado State University
Graduate Business Administration and Management, General
University of Florida February 2012 - Present
Infinite Energy, Inc. February 2011 - November 2011
Infinite Energy October 2008 - April 2011
Sallie Mae March 2007 - April 2008
SearchPointNY January 2005 - March 2006
Quantum Management Services Ltd. September 1999 - October 2004
Skills
Talent Acquisition, Employee Relations, Training, Resume, Cover Letters, Networking, New Business Development, Metrics, Surveying, Event Planning, Applicant Tracking..., College Recruiting, Technical Recruiting, Recruiting, Benefits Negotiation, Resume Writing, Onboarding, Sourcing, Talent Management, Career Development, Career Counseling, IT Recruitment, Program Management, Organizational..., Leadership Development, Temporary Placement, Personnel Management, Policy, Leadership, Management, Performance Management, Interviews, New Hire Orientations, Human Resources, Conflict Resolution, Deferred Compensation, Consulting, Employee Training, Employee Benefits
Education
City University of New York-Hunter College 1981 — 1986
BA, Political Science
Aegis Communications June 2010 - April 2012
Sallie Mae January 1990 - June 2010
Skills
Process Improvement, Call Center, Customer Satisfaction, Customer Service, Vendor Management, Performance Management, Microsoft Office, Goal Oriented, Call Center Development, Loan Origination, Loan Servicing, Sales Management, Offshoring, Client Relations Skills, Call Centers, Leadership, Customer Experience, Selling, Project Planning, Team Building, Customer Retention, Operations Management, CRM, Team Leadership, Outsourcing, Training, Risk Management, Management, Program Management, Sales, Strategic Planning, Leadership Development, Employee Relations, Executive Management, Financial Services, Relationship Management, Employee Training, Project Management, Hiring, Time Management, Microsoft Excel, Workforce Management
Education
Temple College 2013 — 2015
Associate's degree, General Studies
University of Phoenix 2001 — 2002
Central Texas College
Sallie Mae March 2003 - January 2011
ACS December 2002 - March 2003
POWERWAY February 2001 - December 2002
IP NETWORK.COM July 2000 - February 2001
Dow AgroSciences November 1999 - July 2000
Anthem November 1996 - November 1999
Camber Corporation January 1995 - November 1996
OAO Technology Solutions July 1993 - January 1995
Lockheed Martin January 1991 - July 1993
United States Air Force July 1981 - March 1991
Skills
ASP.NET, .NET, XML, Web Services, Microsoft SQL Server, C#, Software Development, SOA, UML, NUnit, Databases, VB.NET
Education
Colorado Technical University 1987 — 1990
BSEE, Electrical Engineering
Apple August 2014 - Present
Apple November 2013 - August 2014
Wells Fargo February 2013 - November 2013
RCN February 2012 - December 2012
Verizon January 2011 - February 2012
Sallie Mae June 2010 - January 2011
Sallie Mae November 2009 - June 2010
Pennsylvania Department of Health August 1994 - April 2002
Skills
Salesforce.com, Account Management, Solution Selling, Telecommunications, Lead Generation, Cold Calling, VoIP, SaaS, Call Centers, Managed Services, Sales, Team Building, Management, Customer Satisfaction, Customer Service, Marketing, Networking
Education
Capital College, Pennsylvania State University 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services, 3.8
Luzerne County Community College 1992 — 1994
Associate of Science (A.S.), Emergency Medical Technology/Technician (EMT Paramedic)
Aegis Group plc 2011 - 2012
Sallie Mae April 1995 - August 2010
Skills
Outlook, Team Building, Performance Management, Customer Service, PeopleSoft, Call Center, Call Centers, Vendor Management, Software Documentation, Process Improvement, Customer Experience, Customer Satisfaction, Microsoft Excel, Microsoft Word, Microsoft Office, Training, Employee Relations, Leadership
Education
Temple College 2012 — 2014
Associate of Science (AS), Respiratory Care Therapy/Therapist
Central Texas College 2010 — 2012
General Studies
SGI August 2015 - Present
Anthem November 2014 - August 2015
TEKsystems September 2014 - November 2014
JD Byrider April 2013 - January 2014
Community Health Network January 2011 - April 2013
Brooksource January 2011 - April 2013
Premiere Credit, LLC March 2010 - August 2010
Deco Security, Inc January 2009 - January 2010
Sallie Mae December 2006 - August 2008
US Navy March 2003 - June 2006
Skills
Customer Service, Windows, Microsoft Office, Computer Hardware, Research, Troubleshooting, Security Clearance, Software Installation, Operating Systems, Active Directory, Licensing, Help Desk Support, Security, Technical Support, Training, Analysis, Hardware, Leadership, Software Documentation, System Administration, Windows 7, SharePoint, Information Technology, Access, Windows XP, Microsoft Exchange, Databases, Teamwork, Microsoft Technologies, Team Leadership, VPN, Wireless Networking, System Deployment, Information Assurance, TCP/IP, Integration, Windows 8, Windows 8.1, Computer Security, Network Security, Problem Solving, Military
Education
Indiana Institute of Technology 2011 — 2015
Bachelor of Science (B.S.), Management Information Systems
Cochise College 2012 — 2014
Associate of Science (A.S.), Military Intelligence Operations
Genworth Financial April 2008 - Present
Ernst & Young April 2007 - March 2008
General Dynamics Information Technology April 2001 - March 2007
Teligent Services Inc September 1999 - April 2001
Sallie Mae March 1997 - September 1999
Skills
State Tax, Income Tax, Corporate Tax, Sales Tax, Property Tax, Tax Accounting, Process Improvement, OneSource, Microsoft Excel, Sarbanes-Oxley
Education
Christopher Newport University
BS, Accounting
James Madison University
BBA, Hotel, Motel, and Restaurant Management
Killeen ISD August 2015 - Present
Arbonne August 2012 - Present
Jazzercise Inc. July 2011 - Present
Texas A&M AgriLife April 2013 - August 2015
Texas Congress of Parents & Teachers (Texas PTA) June 2012 - June 2013
ORISE June 2011 - April 2013
Serco - North America August 2010 - March 2011
Texas A&M AgriLife 2008 - August 2010
Sallie Mae 2007 - 2007
Sallie Mae 2003 - 2005
Skills
Program Management, Human Resources, Microsoft Office, Leadership Development, Integration, Training, Public Speaking, Organizational..., Team Building, Leadership, Strategic Planning, Employee Relations, Research, Teaching, Employee Training
Education
Capella University 2011 — 2015
PhD, Industrial and Organizational Psychology
Tarleton State University
MS, Human Resource Management
University of South Carolina-Columbia
Bachelor of Science (BS), Business Administration and Management, General
River Ridge HS 1993 — 1996
Assist Wireless May 2015 - Present
Baker Hughes July 2014 - May 2015
ServiceLink April 2012 - November 2013
Sallie Mae May 2004 - October 2011
US Army May 1991 - October 1999
Skills
Financial Services, Banking, Risk Management, Call Centers, Customer Service, Microsoft Excel, PeopleSoft, Mortgage Lending, Leadership, Training, Loss Mitigation, Mortgage Servicing, Process Improvement, Project Management, Business Process..., Loan Servicing, Team Building, Project Coordination, SDLC, Analysis, Finance, Access, Visio, Default, Vendor Management, Business Analysis
Education
Central Texas College 2004 — 2004
Home May 2011 - current May 2011 - Present
Sallie Mae September 2009 - May 2011
Skills
Data Warehousing, SDLC, Data Modeling, ETL, Requirements Gathering
Education
Clarion University of Pennsylvania
College Of Southern Nevada 2010 - Present
The College Network October 2009 - April 2010
CashCall February 2008 - September 2009
sallie mae February 2006 - August 2008
Skills
Radiation, Radiation Safety, Student Affairs, Ultrasound, Diagnostic Ultrasound, Grant Writing, Finance, Community Outreach, Customer Service, Public Speaking, Enrollment Management, Negotiation, College Teaching, Research, IGRT, Management, Accounting, Higher Education, Budgets, Student Financial Aid, Admissions, Cpr Certified, Radiation Therapy, Program Management
Education
College of Southern Nevada 2010 — 2014
Associate of Science (A.S.), Biology/Biological Sciences, General, 3.3
College of Southern Nevada 2010 — 2014
Associate of Science (A.S.), Medical Radiologic Technology/Science - Radiation Therapist, 3.6
Le Cordon Bleu College of Culinary Arts-Scottsdale 2004 — 2006
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training, 3.0
Central Texas College Range HelperKatmai Government ServicesApril 2012 - Present
IAP Worldwide Services October 2008 - August 2010
PVH June 2008 - August 2009
Sallie Mae July 2007 - December 2007
Northrop Grumman Aerospace Systems April 2006 - March 2007
US Army May 2003 - February 2006
Skills
Human Resource, Database Administration, Human Resources, Military, Software Documentation
Education
College of San Mateo 2011 — 2016
General Studies
Central Texas College 2007 — 2008
N/A, General Studies
Cloud County Community College August 2014 - Present
Nex-Tech November 2013 - August 2014
Fort Hays State University November 2012 - May 2014
Comfort Inn & suites Hays,KS May 2012 - December 2012
National Electronic Warranty March 2011 - April 2012
Aegis Communication June 2010 - March 2011
Sallie Mae May 2006 - June 2010
Skills
Computer Hardware, Troubleshooting, Customer Service, Customer Satisfaction, Hardware Support, Outlook, Microsoft Word, Software Installation, Visio, Technical Support, Soldering, Groupwise, Microsoft Office, Account Management, Microsoft Excel, PowerPoint, System Administration, Lotus Notes, Windows 7, Word, Excel, A+ trained, ProSAM, Student Accounting..., Hardware/Software..., Networking, Computer Repair, Network Administration
Education
Fort Hays State University 2011 — 2015
Informatics, Computer Networking
Central Texas College 2009 — 2013
Assiocates, Networking Professional
DeVry University 2004 — 2005
BS, Electronic Engineering Technology
Sallie Mae 2006 - 2009
Skills
Credit, Financial Services, Risk Management, Financial Analysis, Portfolio Management, Loans, Accounting, Financial Planning, Customer Service, Microsoft Excel
Education
Chicago State University 1974 — 1979
Bachelor of Science (BS), Pre Law
Killeen ISD August 2004 - Present
Sallie Mae June 1993 - December 2000
Skills
Classroom Instruction, Teaching
Education
Tarleton State University 2001 — 2003
Bachelor of Science (BS), Interdisciplinary Studies
Central Texas College 1998 — 2001
Associate of Science (AS), Interdisciplinary Studies
Arkansas Department of Corrections May 2006 - Present
Pine Bluff Cotton Belt Federal Credit Union December 2003 - May 2006
One Bank and Trust February 2000 - December 2000
FamilyLife Ministries August 1998 - February 2000
Sallie Mae December 1990 - August 1998
Skills
Accounts Payable, Consumer Lending, Commercial Lending, Student Loans
Education
Present Liberty University 2012 — 2015
Bachelor’s Degree, Accounting
Central Baptist College 1989 — 1991
Ottawa High School
General Education
Sallie Mae May 2007 - Present
Upromise August 2002 - May 2007
Fourth Technologies Inc March 1999 - July 2002
Education
Coimbatore Institute of Technology 1994 — 1997
Masters in Computer Applications
State of Indiana February 2011 - Present
Premiere Credit of North America January 2009 - August 2010
State Farm August 2008 - January 2009
Sallie Mae February 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Skip Tracing, Communication Skills, Internet, Social Networking, Compliance, PowerPoint, Leadership, Computers, Administrative..., Secretarial Skills, Telemarketing, Inbound Marketing, Inbound Lead Generation, Outbound Marketing, Cold Calling, Customer Satisfaction, Customer Retention, Customer Experience, Childcare, Child Development, Outlook, FDCPA, HIPAA, Student Loans, Quality Assurance, Call Centers, Cisco Nexus, Lexus, SMART, WFMS, ICES, FEPS, Government Agencies
Education
Grand Canyon University 2013 — 2014
National Louis University-Lisle,IL 2005 — 2006
Bachelor of Arts (B.A.), Applied Behavioral Sciences
Coastal Carolina University 2000 — 2004
Inter Disciplinary Studies-Child Care Development
FM Global November 2014 - Present
Sallie Mae January 2005 - December 2013
Sallie Mae October 2002 - December 2004
Sallie Mae July 2000 - October 2002
Sallie Mae October 1998 - July 2000
Sallie Mae January 1998 - October 1998
Sallie Mae April 1996 - January 1998
Skills
Account Reconciliation, Bank Reconciliation, Financial Analysis, Financial Reporting, Oracle E-Business Suite, Oracle Applications, Microsoft Excel, Accounts Receivable, Cash Flow, Management, Customer Service
Education
Community College of Rhode Island
Associates of Science: Business, Accounting and Finance
Sallie Mae July 2013 - Present
Education
Moravian College 2002 — 2005
Bachelor of Arts (BA), History
Cedar Crest College 2001 — 2002