Sallie Mae
Industry: Consumer banking company
DescriptionSLM Corporation is a publicly traded U.S. corporation that provides consumer banking. Its nature has changed dramatically since it was set up in 1973. At first, it was a government entity that serviced federal education loans. Headquarters: Newark, Delaware, United States CEO: Raymond J. Quinlan Founded: 1972 Subsidiaries: Upromise, General Revenue Corporation,
Sallie Mae List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sallie Mae. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,491 Sallie Mae employees in database. Find out everything there's to know about Sallie Mae employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sallie Mae Employees
Centennial Bank May 2013 - Present
Edward Jones February 2011 - January 2013
Sallie Mae September 1988 - June 2010
Skills
Retirement Planning, Retirement, Strategic Financial..., Asset Allocation, Fixed Annuities, Investment Strategies, Series 7, Series 66, Life Insurance, Term Life Insurance, Variable Annuities, Financial Advisor, 401k, Securities, Portfolio Management, Financial Services, 401k Rollovers, Insurance, IRAs, Fixed Income, Equities, Finance, Income Protection, Financial Planning
Education
Florida State University 1998 — 2000
Management on Personnel Administration, Human Resources Management/Personnel Administration, General
University of Kansas 1983 — 1987
Bachelor of Arts (B.A.), Personnel Administration
University of Kansas 1983 — 1987
Bachelor of Science (B.S.), Sociology with esphasis on Social Work
Universidad Central de Venezuela 1978 — 1981
Bachelor of Architecture (B.Arch.), Architecture
Eastern Washington University September 2001 - Present
Sallie Mae January 1996 - June 1999
First Interstate Bank January 1990 - July 1995
Skills
Computer Science, Python, Java, Programming, C, C++, Linux, PHP
Education
University of Idaho 2008 — 2015
Doctor of Philosophy (PhD), Computer Science
Eastern Washington University 2008 — 2009
Masters of Science, Computer Science
Montana State University-Billings 1988 — 1991
Bachelor of Science, Business Management/Business Finance
Fayetteville State University March 2012 - July 2013
Fayetteville State University June 2010 - February 2012
Sallie Mae October 2007 - May 2010
Sallie Mae July 2006 - October 2007
Coty August 2005 - April 2006
US Army March 2004 - April 2005
US Army August 2001 - February 2004
Skills
Employee Benefits, Team Building, Interviews, Human Resources, Benefits Administration, Organizational..., Recruiting, Employee Relations, Onboarding, Microsoft Office, Outlook, Performance Management, Leadership Development, Payroll, Career Development, Employee Training, Culinary Skills
Education
Excelsior College 2013 — 2015
Bachelor of Science (B.S.), Human Resources Management and Services, 3.9
Excelsior College 2013 — 2015
Bachelor of Science (BS), Human Resources Management and Services
PwC April 2015 - Present
ESSA Bank & Trust April 2014 - March 2015
ESSA Bank & Trust February 2013 - March 2014
Noble Financial June 2012 - October 2012
Northwestern Mutual August 2011 - January 2012
Sallie Mae May 2011 - August 2011
Skills
Financial Analysis, Investments, Customer Service, Finance, Financial Modeling, Analysis, Series 7, Strategic Financial..., Credit, Portfolio Management, Banking, Credit Analysis, Risk Management, Underwriting, Securities, Equity Capital Markets, Management, Equities, Problem Solving, Strategic Planning, Fixed Annuities, Mutual Funds, Insurance, Loans, 401k, Financial Services, Mortgage Lending, Consulting, Equity Research, Valuation, Financial Reporting, Microsoft Excel, Microsoft Office
Education
Florida Atlantic University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance
West Virginia University 2008 — 2010
Sports Management
Treasure Coast High School 2007 — 2008
The Beaches 360 - Real Estate Marketing Team January 2010 - Present
Counts Real Estate Group December 2009 - Present
Counts Real Estate Group December 2009 - Present
W.D. Bass & Ccmpany 1991 - 2013
Kathy Bass & Associates December 1995 - December 2009
Manuel & Thompson, PA August 2002 - February 2007
Tyndall Federal Credit Union March 1994 - December 1995
Sallie Mae 1992 - 1994
Suntrust 1990 - 1992
AmSouth Bank 1989 - 1991
Skills
Real Estate, Investment Properties, Investors, Commercial Real Estate, Real Estate Marketing, Real Estate Investor, Selling, Purchasing, Leadership, Foreclosures, First Time Home Buyers, Sellers, REO, Condos, Short Sales, Residential Homes, Buyer Representation, Marketing, Social Media Marketing, Property Management, Property, Relocation, Single Family Homes, Luxury, Buyers, New Home Sales, Listings, Referrals, Real Property, Townhomes, Move Up Buyers, Real Estate Transactions, New Homes, Seniors, Resellers, Home Staging, ABR, Brokerage, Waterfront, Vacation Homes, FHA, Relocation Buyers, SFR, HUD, Leases, Real Estate Financing, 1031 Exchanges, Agents, Sales
Education
University of West Florida - College of Business 1975 — 1980
BS, Marketing
Florida State University 1977 — 1978
Atttended Classes, Real Estate
Chipola Junior College 1975 — 1977
AA, General Education
Marianna High School 1971 — 1975
High School Diploma, General Studies
NANTHEALTH January 2014 - Present
iSirona, LLC January 2013 - December 2013
iSirona, LLC June 2012 - December 2012
Cognition Health Partners May 2012 - June 2012
Sallie Mae July 2005 - December 2010
Morning glory Antiques February 2002 - September 2005
Skills
CompTIA Network+..., CompTIA Security+..., Microsoft Office, Access, Microsoft Excel, Outlook, Microsoft Office 2007, Customer Service, PowerPoint, Spreadsheets, Microsoft Word, Software Documentation, CRM
Education
Gulf Coast State College 2011 — 2012
AS, Networking Services Technology
Fayetteville Technical Community College 1995 — 1995
jeffthemedium.com November 2013 - Present
Self-Employed January 2005 - Present
Self-employed April 1993 - Present
CitiFinancial Mortgage January 2010 - October 2013
Sallie Mae June 2003 - June 2008
TGIF (Live Weekly Talk Show) 1994 - 1995
Skills
Mediumship, Intuitive Reading, Channeling, Music Theory, Music Performance, Flute, Employee Training, Public Speaking, Stand-up Comedy, Psychic Readings, Energy Healing, Nonprofits, Music, Radio Host, Entertainment, Voice Over, Theatre, Television, Psychic, Musicians, Voice Acting, Stage, Concerts, Comedy, Social Media, Event Planning, Social Networking, Management, Musical Theatre
Education
Eastern Kentucky University 1977 — 1982
Bachelor of Arts (BA), Music Theory and Composition
Connecticut School of Broadcasting 1990 — 1991
Certification, Radio and Television Broadcasting
University of Advancing Technology
Certification, Web/Multimedia Management and Webmaster
Centex Sunshine Realty LLC May 2012 - Present
Exit Homevets Realty April 2009 - August 2011
Sallie Mae February 1995 - August 2009
Skills
Investment Properties, Military, Foreclosures, First Time Home Buyers, Real Estate, Investors, Commercial Real Estate, ABR, SFR, Short Sales, Sellers, New Home Sales, Listings, Home, Selling, Residential Homes, Relocation, Referrals, Buyer Representation, Brokerage, Property, Property Management
Education
Ewha Womans University 1981 — 1984
Bachelors, Foreign language and literature
Northern Virginia Community College
Accounting
University of Notre Dame September 2014 - Present
Bayer HealthCare April 2007 - September 2014
Sallie Mae May 2002 - April 2007
Eli Lilly and Company April 2001 - May 2002
Quilogy April 2001 - May 2002
Arthur Andersen Technology Solutions May 1997 - August 1998
Walmart July 1992 - May 1997
United States Navy August 1985 - June 1992
Skills
Quality Assurance, SDLC, Testing, Test Planning, Software Quality..., Test Automation, System Testing, Microsoft SQL Server, Requirements Analysis, Manual Testing, Quality Center, Software Project..., VBScript, Requirements Gathering, SharePoint, FDA, FDA GMP, ISO 13485, Cross-functional Team..., Automated Software..., Medical Devices, Auditing, Process Improvement
Education
Florida State University 1995 — 1997
Bachelor of Science, Management Information Systems
Tallahassee Community College 1992 — 1995
Associate of Science (AS), Business Administration and Management, General
AUSGAR Technologies INC January 2014 - Present
BookIt.com January 2009 - January 2014
Sallie Mae October 2002 - November 2008
Skills
Omniture, SEM, Analytics, SEO, Google Analytics, Social Media Marketing, Business Intelligence, Advertising, Email Marketing, Google Adwords, Marketing Communications, Marketing, Data Analysis, Online Advertising, Web Analytics, Online Marketing, PPC, Analysis, E-commerce, Lead Generation, Digital Marketing, Conversion Optimization, Salesforce.com, Marketing Strategy, Direct Marketing, Web Marketing, Market Planning, Affiliate Marketing, Search Advertising, Strategic Partnerships, Marketing Research, Competitive Analysis, Digital Media, Marketing Management, Tableau, Landing Page..., Account Management, Facebook, Market Analysis, Google Adwords..., B2B, WebTrends Analytics, Digital Strategy, Link Building, Online Reputation...
Education
Florida State University - College of Business 2004 — 2007
BS, Business Administration
CoreLab February 2007 - Present
ACS February 1998 - December 2006
Sallie Mae December 2003 - May 2004
Skills
Public Speaking, Teaching, Microsoft Excel, Public Relations, Psychotherapy, Microsoft Office, Customer Service, Community Outreach, Event Planning, Social Media, PowerPoint, Mental Health, Microsoft Word, Research, Higher Education
Education
University of Phoenix Bakersfield, Central Valley Campus 2012 — 2014
Masters of Science, MFCT, 3.54
Fresno Pacific University 2009 — 2011
Bachelor of Arts (BA), Christian Ministries & Leadership
Visiting Angels August 2012 - Present
Comstar, Inc April 2008 - October 2011
T Desmond & Sons Mechanical Contractors December 2007 - December 2009
Sallie Mae December 2006 - December 2007
Education
Fayetteville Technical Community College 1999 — 2001
Associate of Arts
North Shore Community College 1998 — 1999
Liberal Arts
Good News Outreach 2011 - 2011
Maryland Oaks Crossing July 2010 - September 2010
America's Second Harvest of the Big Bend October 2009 - December 2009
Florida A&M University May 2008 - May 2009
Sallie Mae July 2006 - October 2007
ACS State and Local Solutions, Inc. April 2003 - July 2005
FL Dept of Revenue March 2001 - October 2002
Skills
10 Key, Data Entry, Management
Education
Florida A&M University 2008 — 2009
Bachelor's of Science, Food Science (Agricultural Sciences)
Booz Allen Hamilton September 2010 - Present
Sallie Mae November 2007 - September 2010
XO Communications March 2007 - October 2007
Inova Health System March 2003 - February 2007
Freddie Mac March 2001 - February 2003
Raytheon 1985 - 2001
Skills
PeopleSoft, Project Management, Technical Leadership, Taleo, HRIS, HRIT, SharePoint, Business Process..., Kronos, Lawson HRIS, Technical Project..., SDLC, Visio, Workforce Planning, Business Process..., Human Resources, Requirements Analysis, Process Improvement, Program Management, Requirements Gathering, Software Project..., ERP, Talent Management, Organizational..., Vendor Management, Business Intelligence, Performance Management, Deferred Compensation, Governance, Consulting, Business Process, Analytics, Applicant Tracking..., PMO, Project Portfolio..., Onboarding, Change Management, Software Implementation, Strategy, Resource Management, Management Consulting, Integration, IT Strategy, Enterprise Architecture, Business Transformation, Systems Analysis, Organizational Design, Business Analysis
Education
Eastern Nazarene College
Bachelor of Science (B.S.), Business Administration and Management
Northeastern University
Management Information Systems
FORTIS Colleges and Institutes April 2012 - Present
Virginia College August 2011 - March 2012
United States Sports Academy October 2009 - July 2011
Navy Federal Credit Union May 2009 - September 2009
Sallie Mae January 2002 - May 2009
Skills
Customer Service, Training Skills, Interviewing, management skills, computer skills, Accounting, CampusVue, Financial Planning, Leadership Development, Interviews, Management, Microsoft Office, Student Financial Aid, Team Building, Training
Education
Troy University 2010 — 2011
M.S, Human Resource Management
Florida State University 2006 — 2009
B.S, Business Administration
Wyndham Vacation Ownership December 2013 - Present
Wyndham Vacation Ownership April 2011 - November 2013
Sallie Mae September 2002 - November 2010
MiMo, The Creative Group, LLC May 2009 - December 2009
Shine Detailing February 2008 - September 2008
Sallie Mae June 2000 - September 2002
Skills
CRM, Management, Leadership, Customer Satisfaction, Process Improvement, Team Leadership, Project Management, Customer Service, Microsoft Office, Access, Call Centers, Project Planning, Call Center, Time Management, Troubleshooting, Strategic Planning, Microsoft Excel
Education
Troy University 2008 — 2010
Master's Degree, Leadership and Organizational Effectiveness
Florida State University 2005 — 2008
Bachelor's Degree, Advertising and Public Relations
State of Florida - Department of Revenue November 2012 - Present
H&R Block November 2010 - June 2012
Sallie Mae, Inc November 2009 - July 2010
American Red Cross March 1999 - June 2001
Peaden A/C & Heating, Inc February 1997 - February 1999
Sallie Mae March 1992 - December 1996
Skills
MS Office Suite, Quickbooks, Communication written, Auditing, Budgets, Financial Statements, Finance, Microsoft Office, Payroll, QuickBooks, Strategic Planning, Team Building, Variance Analysis, Microsoft Excel
Education
Florida Institute of Technology 2010 — 2013
MBA, Accounting & Finance
McNeese State University 1982 — 1985
BS, Marketing
DeRidder High School 1975 — 1979
Diploma
Fayetteville State University June 2010 - Present
Sallie Mae May 2006 - May 2010
Education
Excelsior College 2007 — 2008
Associate, Liberal Arts in Science
University of North Carolina at Pembroke 1995 — 1999
Secondary Mathematics Education
Blue Cross Blue Shield of Massachusetts March 2012 - Present
Blue Cross Blue Shield of Massachusetts July 2011 - March 2012
Blue Cross Blue Shield of Massachusetts February 2005 - July 2011
American Student Assistance November 2002 - February 2005
Imagitas January 2001 - November 2002
Nellie Mae April 1998 - January 2001
Sallie Mae August 1992 - April 1998
Education
Eastern Nazarene College
Bachelor's Degree, Business Administration and Management, General
University of Massachusetts Boston
Center for Collaborative Leadership, Emerging Leaders Program
Villanova University
Black Belt Lean Six Sigma
Capital One April 2015 - Present
Capital One 360 August 2014 - Present
Sallie Mae February 2013 - July 2014
Sallie Mae February 2011 - February 2013
Sallie Mae January 2010 - February 2011
Sallie Mae April 2007 - January 2010
Sallie Mae August 2005 - April 2007
National Student Clearinghouse July 2003 - July 2005
Skills
Email Marketing, Public Relations, Corporate Communications, Social Media, Marketing, Leadership, Press Releases, Management, Strategy, Marketing Strategy, Marketing Communications, Editing, Strategic Planning, Strategic Partnerships, Social Media Marketing, Digital Marketing, CRM, Advertising, Creative Direction, Analytics, Web Content, Newsletters, Public Speaking, Sales Operations, Customer Retention, Crisis Communications, B2B, Lead Generation, Online Advertising, Scripting, Web Content Management, Account Management, Sales
Education
Elon University 1999 — 2003
BS, Corporate Communications
Lake Braddock Secondary 1993 — 1999
PNC May 2014 - Present
Sallie Mae September 2013 - May 2014
The Hartford June 2012 - April 2013
AT&T September 2008 - June 2012
Skills
Analytics, Banking, Business Analysis, Call Centers, Credit Analysis, Consumer Lending, Customer Service, Communication, Data Entry, Financial Services, Insurance, Interpersonal Skills, Leadership Development, Notary Public, Microsoft Office, Life & Health Licenses, Office Administration, Teamwork, Telecommunications, PowerPoint, Time Management, Typing, Series 6, Series 63, Spreadsheets, Supervisory Skills, Retail Banking, Finance
Education
Everest University-South Orlando 2013 — 2015
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
Everest University-South Orlando 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
Allstate April 2011 - Present
Sallie Mae June 2009 - February 2010
Indianapolis Museum of Art June 2008 - March 2009
Skills
Data Entry, Customer Service, 10 Key, Microsoft Office, Filing, Setting Appointments, Meeting Scheduling, Note Taking, Answering Telephones, Claims Handling, Property & Casualty..., Sales Management, Inventory Management, Goal Setting, Meet Deadlines, Letter Writing, Raiser's Edge, Non-profits, Fundraising, Reports, Training, Problem Solving, Window Displays, Store Opening, Always Willing to Learn, Fast Learner, Organization, Bulk Mailing, Outlook, Customer Experience, Customer Retention, Customer Satisfaction, Property Claims, Auto Claims, Automobile Liability, Payments, Ethical Decision Making, Skip Tracing
Education
Fisk University
University of Phoenix
Associate of Arts and Sciences (A.A.S.)
JDRF International May 2015 - Present
JDRF September 2013 - May 2015
National Junior Tennis League of Indianapolis February 2006 - May 2013
Sallie Mae 1991 - 2004
Skills
Program Management, Project Management, Strategic Planning, Process Improvement, Vendor Management, Non-profits, Fundraising, Marketing, Organizational..., Nonprofits, Leadership Development, Community Outreach, Team Building, Volunteer Management, Public Speaking, Program Development, Event Management, Event Planning
Education
Franklin College 1975 — 1979
Bachelor of Arts (BA), Psychology and English
Sallie Mae September 2014 - Present
Self February 2014 - September 2014
2U April 2013 - December 2013
PlatformQ 2007 - March 2013
RISI, Inc. February 2005 - September 2006
Norcross Corporation June 2002 - February 2005
VPG Integrated Media June 2001 - June 2002
Skills
Editing, Event Management, Event Planning, Excel, Video, Photoshop, Photography, Production, Live Events, Online Video, Content Development, Web Video, Blogging, New Media, Newsletters, Digital Media, Marketing, Social Media Marketing, Digital Marketing, Online Advertising, Online Marketing, Facebook, SEO, Video Production, Marketing Communications, Multimedia, Social Media, Content Strategy, Email Marketing, Management, WordPress, Social Networking, Web Content
Education
Emerson College 1993 — 1997
Bachelor of Fine Arts (BFA), Writing and Publishing
Emerson College
Sallie Mae June 2015 - Present
Apple November 2011 - July 2015
Skills
Adobe Creative Suite, HTML, Computer Graphics, Traditional Art Skills, Oil Painting, Stop Motion Animation, Final Cut Pro, Digital Photography, Digital Illustration, Vector Illustration, Logo Design, Graphic Design
Education
Framingham State College 2011 — 2015
Bachelor of Fine Arts (BFA), Graphic Design
Security Service Federal Credit Union August 2013 - Present
Security Service Federal Credit Union May 2010 - July 2013
Security Service Federal Credit Union February 2007 - May 2010
Westwood College February 2006 - February 2007
Sallie Mae 2005 - 2006
Tyndall Federal Credit Union 2000 - 2005
Skills
Member of Toastmasters, Customer Service, Leadership, Training, Project Management, Coaching, Banking, Strategic Planning, Microsoft Office, Recruiting, Event Planning, Management, Team Leadership, Leadership Development, Call Centers, Employee Relations, Sales, Operations Management, Team Building
Education
Florida State University - College of Business 2002 — 2005
BS, Business Administration
JourneyWorks Coaching, LLC March 2006 - Present
Awakening to Awareness Podcast October 2013 - Present
New Mexico Chapter - International Coach Federation January 2010 - January 2011
College Loan Corporation July 2002 - September 2003
SAIC April 1999 - September 2001
Sallie Mae October 1989 - September 1997
Marine Midland Bank (now HongKong Bank USA) October 1978 - January 1989
Skills
Leadership, Coaching, Workshop Facilitation, Public Speaking, Management, Strategic Planning, Business Coaching, Entrepreneurship, Marketing, Executive Coaching, Organizational..., Staff Development, Strategy, Personal Development, Team Building, Work Life Balance, Emotional Intelligence
Education
George Mason University - School of Business 1991 — 1993
Executive MBA, Int'l. Political Economy & Technology
Fairleigh Dickinson University 1975 — 1978
B.S., Economics and Finance
General Dynamics Information Technology August 2013 - Present
US Navy February 2009 - Present
BookIt.com July 2010 - August 2013
Bookit May 2010 - September 2011
Sallie Mae June 2002 - February 2009
Skills
Customer Service, Quality Assurance, Credit, Troubleshooting, Software Documentation, Training, Team Leadership, Microsoft Office, Leadership, Testing, Loans, Security Clearance, Team Building, Security, Microsoft Excel, Project Management, Management, Windows, Access, System Administration, Customer Satisfaction, Time Management
Education
Florida State University 1993 — 1995
Bachelor of Science (BS), Mass Communication/Media Studies
Gulf Coast Community College 1991 — 1993
Associate of Arts (A.A.), Broadcast Journalism
Ahearn Creative March 2013 - Present
Bri Meets Books 2007 - Present
Borders October 2010 - May 2011
Books A Million August 2000 - September 2010
Bay County Public Library 2009 - 2010
Junior Museum of Bay County 2009 - 2009
Sallie Mae June 2008 - August 2008
Washington Publishers January 2008 - April 2008
Skills
Blogging, Editing, Social Networking, Event Planning, Books, Press Releases, Blogger, Creative Writing, Proofreading, Publishing, Marketing, Public Relations, Facebook, Magazines, PowerPoint, Photoshop, Tumblr, Wordpress, InDesign, Podcasting
Education
Florida State University 2008 — 2009
Master of Science, Corporate and Public Communications
Florida State University 2006 — 2008
Bachelor of Arts, English
Gulf Coast Community College 2000 — 2006
Associate of Arts, English
Champion College Services, Inc. June 2015 - Present
Champion College Services July 2006 - June 2015
Sallie Mae 2005 - 2006
Skills
Customer Service, Higher Education, Default Prevention, Default, Student Financial Aid, Public Speaking, Staff Development, Leadership Development, Training, Leadership, Coaching, Resume Writing, Career Counseling, Employee Training, Enrollment Management, Admissions, Management, Team Building
Education
WF Kaynor RVTS 1984 — 1988
Fashion Design
Fashion Institute of Technology
Hearst Media Services February 2011 - Present
Sallie Mae July 2000 - December 2010
Skills
Accounting
Education
Florida State University - College of Business 2011 — 2013
Business Administration, Management and Operations, 3.87
Gulf Coast Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration, Management and Operations, 3.56
Wolfe Fleet Services May 2014 - April 2015
Macy's October 2012 - April 2014
The Ultimate Medical Academy Online September 2010 - October 2010
National Education November 2001 - May 2010
Amex Student Loans 1999 - 2001
Sallie Mae 1980 - 1996
Skills
Staff Development, Account Management, Strategic Planning, Recruiting, Marketing, Customer Service, Team Building, Retail, Management, Leadership, Public Speaking, Selling, Training, Sales, Marketing Strategy, Coaching, Time Management, Customer Satisfaction, Sales Management, Leadership Development, Business Strategy, Change Management, Team Leadership, Customer Retention, Strategic Partnerships, Budgets, Social Media, Public Relations, Event Planning, Business Development, New Business Development, PowerPoint
Education
Frostburg State University
Service Experts Heating & Air Conditioning March 2014 - Present
IN Marketing Services March 2012 - March 2014
Sallie Mae March 2011 - December 2011
H&R Block December 2006 - May 2010
BAX Global June 2004 - June 2006
Office Max December 2002 - June 2004
Vanguard Airlines November 1995 - July 2002
America West Airlines February 1992 - November 1995
Skills
Training, Call Center, Coaching, Program Management, Vendor, Recruiting, P&L Responsibility, Supervisory Management, Collections, Development Tools, Data Analysis, Flexibility, Quality Control, Transportation, Warehousing, Wireless, Team Leadership, Operations Management, Call Centers, Cross-functional Team..., Incentive Programs, Customer Satisfaction, Sales, Leadership, Customer Service, Project Management, Training Delivery, Management, Team Building
Education
Corllins University 2009 — 2011
Bachelor's Degree, Business Management, 3.30
Foothill College 1971 — 1972
Associates Degree in Business Management, Major: Aeronautics Minor: Business Administration
MobilexUSA May 2012 - Present
NATIONAL GRADUATE SCHOOL OF QUALITY MANAGEMENT August 2008 - December 2009
Sallie Mae May 1999 - January 2008
Sallie Mae 2003 - 2008
Academic Management Services 1999 - 2003
Piece Goods Shop/Mae's Home & Fabrics 1992 - 1999
Piece Goods 1992 - 1999
Bass Shoe Outlet 1988 - 1991
Kmart 1984 - 1987
Skills
Microsoft Excel, Microsoft Word, Coaching, Strategic Planning, Customer Service, Public Speaking, Higher Education, Training, Team Leadership, Team Building, Analysis, Microsoft Office, Marketing, Management, Recruiting
Education
Eastern Connecticut State University 1982 — 1984
BA, Economics
Eastern Connecticut State University
B.A, Economics
Manchester Community College 1979 — 1982
A. S., Data Processing
Manchester Community College
A.S, Data Processing
American Institute
Blackboard July 2014 - Present
Ceannate Corp. April 2013 - June 2014
Delta Management Associates, Inc. 2012 - April 2013
Student Funding Group 2010 - 2011
Sallie Mae 2008 - 2010
Sallie Mae January 2006 - 2008
Sallie Mae January 2002 - January 2006
Skills
Relationship Management, Salesforce.com, Lead Generation, Business Development, Strategy, CRM, Partnership Marketing, Financial Services, Business Analysis, Sales, Strategic Partnerships, New Business Development, Risk Management, Loans, Financial Analysis, Cross-functional Team...
Education
Florida Atlantic University 1995 — 1998
BA
University of Phoenix
MBA
Fidelity National Information Services August 2013 - Present
IIBA January 2015 - Present
IIBA February 2013 - January 2015
Private June 2012 - August 2013
Infor, Trisyn Group Business Unit August 2004 - May 2012
Independent Contractor October 2003 - July 2004
FIS (Kirchman Corporation) May 2002 - September 2003
Sallie Mae January 1999 - June 1999
Skills
Business Requirements, Requirements Gathering, Business Process, Requirements Analysis, Leadership, Business Analysis, Banking, Business Process Mapping, Visio, Business Process..., Analysis, Quality Assurance, Management, Functional..., Process Improvement, Software Implementation, Product Development, Functional Requirements, Software Development..., Experienced Business..., Full SDLC, Agile & Waterfall..., Scrum, Usability, Business Process..., Wireframes, Mockups, Use Case, Use Case Diagrams, Use Case Analysis, User Stories, Non-Functional..., Traceability Matrix, Process Modeling, Workflow Diagrams, Swedish, Business Case, Employee Training, SDLC, Training & Development, Problem Solving, Plan Driven Development, Change Driven..., Business Case..., Version & Release..., Business Intelligence, Software Development, Data Modeling, Agile Methodologies, Software Project...
Education
Florida State University - College of Business 1996 — 1999
BS, Management
Folkhogskolan 2000 — 2002
Certificate, Swedish as a Second Language
Sallie Mae January 2015 - Present
Sallie Mae 2009 - April 2015
Country Club of Ithaca January 2005 - June 2009
Skills
SAS programming, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Customer Service, Vendor Management, Credit, Microsoft Office, Strategy, Banking, Leadership
Education
Elmira College
Hospitality Managment
Tompkins Cortland Community College
Hospitality Managment
Northeastern University October 2014 - Present
FSM Online May 2014 - Present
Navient May 2014 - October 2014
Watcher Junior September 2009 - August 2014
Sallie Mae September 2011 - May 2014
FSM Online March 2012 - April 2014
Vantage Deluxe World Travel September 2010 - September 2011
Liberty Mutual May 2005 - September 2010
CGPR July 2005 - December 2005
Laureate Education, Inc. April 2004 - May 2005
Skills
HTML, CSS, Video Editing, Multimedia, Digital Media, Avid Media Composer, Final Cut Pro, Final Cut Studio, Adobe Creative Suite, Dreamweaver, Photoshop, Email Marketing, Content Management, Web Content Management, Web Content Creation, Content Writing, Creative Writing, SEO, Project Management, Social Media, Blogging, Knitting, InDesign, Video, Online Marketing, Web Content, Web Design, Copy Editing, WordPress, Content Strategy, CMS, After Effects, Public Relations, Google Analytics, YouTube, Copywriting, Facebook, New Media, Film, Feature Articles, Content Development, Proofreading, Social Networking, Journalism, Press Releases
Education
Fairfield University 1999 — 2003
BA, Creative Writing, Film/Television/New Media
Portsmouth High School 1996 — 1999
Children's Dyslexia Centers, Inc. 2011 - Present
Salient Surgical Technologies, Inc. 2008 - 2009
Sallie Mae 2000 - 2008
Boston Scientific 1990 - 2000
Skills
Legal Research, Microsoft Office, Legal Writing, Microsoft Excel, Microsoft Word, PowerPoint, Research, Customer Service
Education
Boston University - Center for Professional Education 2006 — 2006
Certificate, Paralegal Studies
Fisher College 1991 — 1994
Associate's degree, Business Administration and Management, General, 3.91
inVentiv Health Clinical September 2012 - Present
inVentiv Health Clinical March 2012 - September 2012
inVentiv Health Clinical March 2010 - March 2012
inVentiv Health Clinical October 2008 - March 2010
Eli Lilly and Company April 2008 - October 2008
Eli Lilly and Company January 2006 - March 2008
Eli Lilly and Company April 2004 - December 2005
Eli Lilly and Company November 2000 - March 2004
Sallie Mae January 2000 - November 2000
Skills
SAS programming, Statistical Programming, Data Integration, Clinical Trials, Management, Metadata, EDC, Pharmaceutical Industry, CDISC, SAS, SDTM, Clinical Data Management, GCP, Oracle Clinical, CRO, Clinical Development, SAS Programming
Education
Eastern Illinois University 1998 — 2000
Bachelor of Science (BS), Mathematics and Computer Science
Olney Central College 1996 — 1997
Associate of Science (AS), Mathematics and Computer Science
Sallie Mae October 2013 - Present
African Youth Social Entrepreneur 2011 - Present
Capgemini-GS October 2012 - August 2013
CNO Financial Group March 2005 - July 2011
CONSECO March 2005 - November 2010
Deloitte & Touche July 1999 - September 2002
Skills
Security, Active Directory, Information Technology, Information Security, System Administration, Risk Management, SharePoint, Governance, Information Security..., Risk Assessment, Disaster Recovery, IT Strategy, Computer Security, Business Continuity, Security Audits, Incident Management
Education
Birnam Business College
Excelsior College
Bachelor's degree, Business Management and Psychology
Hurrelbrink Family Childcare May 2010 - Present
Primary Care Provider January 2007 - December 2010
Hurrelbrink Family Childcare February 1997 - December 2010
Vangent, Inc. December 2008 - May 2010
Douglas County November 2006 - May 2007
Primary Care Attendent January 2002 - May 2004
Sallie Mae August 1994 - January 1997
Skills
Healthcare, Fundraising, System Administration, Grant Writing, Nursing, Customer Service, Teamwork, Office Management, Nutrition, Microsoft Office, Process Improvement, Access, Outlook, Data Entry, Program Management, Software Documentation, Government, Microsoft Excel, Project Management, Microsoft Word
Education
Neosho County Community College 2012 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician
Neosho County Community College 2012 — 2012
Certified, Certified Medication Aide
Neosho County Community College 2011 — 2011
Certified, Certified Nurses Aide
Fort Hays State University 2007 — 2008
Organization Leadership Certificate, Organizational Leadership
Johnson County Community College 2000 — 2005
Associate of Arts (AA), Business Administration and Management, General
Florida Department of Financial Services November 2014 - Present
Florida Department of Financial Services November 2010 - October 2014
Infinity Software Development July 2010 - November 2010
Florida Department of Financial Services June 2009 - July 2010
Children's Campaign, Inc. June 2008 - May 2009
Sallie Mae November 2002 - May 2003
Skills
Leadership, Project Management, Servers, System Administration, Networking, Web Development, HTML, CSS, MySQL, SQL, Access, Visio, Cisco IOS, Cisco Wireless, Cisco Security, Windows Server, Cisco Technologies, Security, Active Directory, Disaster Recovery, Linux, Network Administration, Firewalls, Troubleshooting, Network Security, Technical Support, Microsoft Exchange, Software Documentation, Virtualization, IIS, Windows 7, Hardware, Database Administration, Microsoft Technologies, VMware, Testing, DNS, SharePoint, IT Management, Databases, TCP/IP, XP, VMware ESX, Windows, Unix, Server Administration, Microsoft SQL Server, Backup Exec, Business Analysis, Operating Systems
Education
Florida State University 2007 — 2009
BS
Santa Fe Community College 2006 — 2007
AA
Status Not Quo, Inc February 2014 - Present
Evanced Solutions February 2012 - February 2014
Plow Digital July 2010 - February 2012
Sallie Mae July 2007 - July 2010
Chicago Public Schools June 2003 - August 2003
Zion-Benton Township High School December 1999 - June 2003
Skills
C#, Unity3D, JavaScript, SQL, Mobile Applications, Game Development, iOS, Android, jQuery, MySQL, Software Development, HTML 5, ASP.NET, Microsoft SQL Server
Education
Eastern Illinois University 2003 — 2007
Bachelors of Business, Computer Information Systems
Human Resource Solutions February 2002 - Present
Utility Partners 1996 - 2002
Sallie Mae February 1991 - October 1996
Arthur Rutenberg Homes 1989 - 1991
Goldome Savings Bank 1987 - 1989
Skills
Executive Search, Talent Acquisition, Talent Management, HR Consulting, Technical Recruiting, Organizational..., Applicant Tracking..., Human Resources, Leadership, Personnel Management, Internet Recruiting, Management, Performance Management, College Recruiting, Employee Relations, Hiring, Onboarding, Sourcing, Strategic Planning, Vendor Management, Benefits Negotiation, Temporary Placement, Staffing Services, Interviews, Employee Benefits, Contract Recruitment, Succession Planning, HRIS
Education
Florida Institute of Technology 1983 — 1985
Master of Science, Human Resources Management
Indiana University of Pennsylvania 1974 — 1978
Bachelor of Science, Business/Safety Management
ABN AMRO Bank, North America (LaSalle Bank, Chicago) 2003 - 2006
ABN AMRO Bank, North America (LaSalle Bank, Chicago) 2000 - 2003
ABN AMRO Bank, North America (LaSalle Bank, Chicago) 1997 - 1999
National Association of Securities Dealers (NASD/NASDAQ) 1985 - 1997
Sallie Mae 1985 - 1997
NASD 1985 - 1997
Advanced Technology, Inc 1984 - 1985
Student Loan Marketing Association (Sallie Mae) 1980 - 1984
Arthur Andersen & Company (Now ACCENTURE) 1970 - 1980
Executive Development Programs, The Eli Broad Graduate School of Management 1968 - 1970
Skills
Management Consulting, Outsourcing, Strategy, Program Management, Project Planning, Strategic Planning, Data Center, Business Process, Management, Business Analysis, Testing, Budgets, IT Strategy, Requirements Analysis, Vendor Management, Process Improvement, Change Management, Quality Assurance, Banking, Human Resources, Software Development, Offshoring, Leadership, IT Outsourcing, SDLC, Risk Management, Integration
Education
Michigan State University 1968 — 1970
MS, Statistics and Operations Research
Ethnikon kai Kapodistriakon Panepistimion Athinon 1963 — 1967
BS, Mathematics
Boehringer Ingelheim June 2007 - Present
Sallie Mae June 2006 - June 2007
Tyco April 2004 - March 2006
sanofi-aventis September 2002 - April 2004
Skills
Strategic Financial..., Finance, Financial Audits, Cash Flow, Human Resources, SAP, Managed Care, Biotechnology, Hyperion Enterprise, Healthcare, Regulatory Affairs, Sales Effectiveness, Corporate Finance, Lifesciences, Change Management
Education
Fordham Gabelli School of Business 2004 — 2006
MBA, Finance & Accounting
New York University 2001 — 2003
MS, Biological Sciences
University at Buffalo 1997 — 2001
BA, Biological Sciences
Navient May 2014 - August 2015
Sallie Mae June 2008 - May 2014
Skills
COBOL, Informatica, JCL, Visual Basic, Oracle SQL, ETL, ETL Testing
Education
Eastern Illinois University 2006 — 2008
Bachelors, Computer Information Systems
Lake Land College 1989 — 1992
Associate of Science (A.S.), Engineering
RedVision Systems, Inc. September 2009 - January 2015
Sallie Mae February 1997 - May 2005
Skills
Condos, Investment Properties, Investors, Real Estate, Real Estate Transactions, Residential Homes, Sales
Education
Florida State University
Bachelor, Social Science / Business
HSBC July 2013 - Present
E*TRADE Financial May 2012 - July 2013
Sallie Mae January 2011 - May 2012
Sallie Mae Bank July 2009 - January 2011
HSBC December 2004 - December 2009
One Unlimited Inc May 2002 - September 2007
Florida Department of Financial Services May 2002 - December 2004
Florida Department of Transportation February 2001 - May 2002
Fowler White Boggs Banker June 1998 - April 2000
Skills
Database Admin, Leadership, Auditing, Financial Analysis, Process Improvement, Policy, Risk Management, Microsoft Excel, Banking, Outlook, Budgets, Analysis, Internal Controls, Data Analysis, Presentation Development, Standards Compliance, Testing, Validation, Project Management, Software Documentation, Cross-functional Team..., Access, Strategic Planning, Finance, Quality Assurance, Management
Education
University of Florida - Warrington College of Business Administration 2007 — 2008
MBA
Florida State University - College of Business 1997 — 2002
BS
Florida State University - College of Business 1997 — 2002
BS
Portsmouth High School 1993 — 1997
High School Diploma
Senox February 2015 - Present
FedEx Ground July 2014 - January 2015
Sallie Mae August 2013 - May 2014
Sallie Mae December 2012 - August 2013
Dimon & Bacorn May 2010 - December 2012
American Red Cross September 2004 - May 2010
Elmira College 2008 - 2010
Rubin Auto Parts September 2004 - June 2007
Skills
Final Cut Pro, Social Networking, Instrumentation, PowerPoint, Microsoft Word, Mac, Social Media, Inventory Management, Customer Service, Problem Solving, Creative Writing, Creative Strategy, Music Production, Internet Strategy, Marketing Communications, Videography, Video Editing, Event Management, Dependable Team Player, Event Planning
Education
SUNY Oneonta 2010 — 2012
Bachelor of Science (BS), Mass Communication/Media Studies
Elmira College 2008 — 2010
History & Education
Casali Creative June 2008 - Present
Reliant Funding January 2013 - July 2014
CIT January 2002 - June 2008
Citigroup February 1999 - February 2001
American Express October 1997 - February 1999
American Express April 1995 - October 1997
Sallie Mae February 1991 - February 1995
Skills
Lead Generation, Copywriting, Email Marketing, Brand Development, Direct Mail, Event Planning, Promotions, Direct Marketing, Marketing Strategy, Online Marketing, Marketing Communications, Salesforce.com, Social Media Marketing, SEO, Event Management, Advertising, PowerPoint, Marketing Management, Start-ups, Budgeting, Negotiation, Account Management, Affiliate Marketing, Budgets, Sales, Sales Management, Management, Facebook, Marketing, Brand Management, Leadership, Competitive Analysis, Market Research, Social Media, CRM, Blogging, Analytics, Online Advertising, Trade Shows, New Business Development, SEM, Sales Operations, Strategic Partnerships, Entrepreneurship, Customer Service, B2B
Education
Florida State University 1986 — 1991
Florida Department of Financial Services January 2015 - Present
Florida Department of Financial Services June 2010 - January 2015
State of Florida Department of Financial Services March 2006 - June 2010
Department of Financial Services, State of Florida, Division of Risk Management May 2003 - March 2006
State of Florida Department of Financial Services October 2002 - May 2003
Gentiva Health Services October 2000 - November 2002
Sallie Mae January 2002 - October 2002
HCA July 1999 - October 2000
Unisys October 1997 - June 1999
Unisys October 1996 - October 1997
Skills
Workers Compensation, Training, Insurance, Data Analysis, Government, Policy, Claim, Medicare, Analysis, Policy Analysis, Interviews, Change Management, Process Improvement, Project Management, Team Building, Fundraising, Business Process..., Community Outreach, Claims Management, Workshop Facilitation, Software Documentation, Office Management, Strategic Planning, Time Management, Microsoft Excel, Microsoft Word, Data Entry, Employee Benefits, Managed Care, Customer Service, Management, Leadership, Healthcare, Public Speaking
Education
Belford University 2006 — 2006
BA, Insurance/Risk Management
Florida State University 1989 — 1992
Miami Dade College 1985 — 1989
AA, Nursing Science
La Progresiva High School 1975 — 1985
La Progresiva High School
BASIC of Northwest Florida September 2013 - Present
Dodge’s Money Center August 2011 - Present
Gulf Coast State College June 2010 - December 2011
RGIS January 2004 - July 2010
Sallie Mae October 2007 - November 2009
Skills
Leadership, Call Centers, Telephone Skills, Administrative..., Customer Service, Microsoft Word
Education
Florida State University 2011 — 2013
Bachelor's degree, Social Work, 3.47
Gulf Coast Community College 2009 — 2011
Associate of Arts (A.A.), Social Work, 3.51
Sallie Mae 1996 - September 2014
Skills
Aircraft, Charter, Flights, Flight Safety, Aviation, Piloting, Commercial Aviation, Flight Planning, Airports
Education
Embry-Riddle Aeronautical University 1986 — 1990
Bachelor's Degree
BookIt.com May 2011 - Present
BookIt.com May 2011 - July 2015
The Walking Company September 2010 - May 2011
Sallie Mae December 2006 - March 2009
Skills
Online Travel, Tourism, Sabre, Website Merchandising, Managing Partner..., Channel Account..., Account Management, Hotels, Hotel Booking, Resorts, Partnership Marketing, Tour Operators, Sales Operations, Yield Management, Online Marketing, Travel Management, Revenue Analysis, Leisure Travel, Business Travel, Leisure, Travel Technology, Hospitality, Hospitality Industry, Online Advertising, Customer Service, Sales, Student Loans, Management, Marketing, Advertising, Forecasting
Education
Florida International University
Business/Corporate Communications
Gulf Coast Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Business/Corporate Communications
Florida State University
Communication and Media Studies
Harris & Harris, Ltd. May 2015 - Present
Harris & Harris, Ltd. March 2014 - April 2015
Afni October 2011 - February 2014
Sallie Mae October 2008 - October 2011
Sallie Mae October 2007 - September 2008
Sallie Mae May 2005 - October 2007
AMS Direct/Profesional Education Institute January 2004 - May 2005
Discover Financial Services October 1998 - December 2003
Discover Financial Services May 1995 - September 1998
Discover Financial Services January 1994 - September 1995
Skills
SDLC, Credit, Policy, Data Warehousing, Call Center, Operations Management, Management, Strategy, Call Centers, Leadership, Project Management, Analytics, Vendor Management, Financial Services, PeopleSoft, Risk Management, Loans, Relationship Management, Budgets, Data Analysis, Insurance, Accounts Receivable
Education
The Ohio State University 1986 — 1990
BS, Finance
Franklin University 1997 — 1999
MBA, Technology Management
Family Matters of Greater Washington March 2013 - Present
Bertelsmann Foundation February 2008 - March 2012
Republican Main Street Partnership September 2005 - August 2007
Sallie Mae June 2003 - July 2005
Skills
Global Public Policy, Advocacy, Social Entrepreneurship, Fundraising, Public Speaking, Teaching, Statistical Modeling, Grant Writing, Demographic Analysis, Marketing Communications, Threat Analysis, International Human..., Public Health, Politics, Policy, Policy Analysis, Strategy, Community Outreach, Leadership, Nonprofits
Education
University of North Carolina at Chapel Hill 2013 — 2015
Master of Business Administration (M.B.A.), Entrepreneurship and Operations
University of South Florida 1997 — 1999
MPH, Epidemiology
Florida State University 1991 — 1996
Bachelor's of Science, Biochemistry
University of Phoenix November 2008 - Present
Sallie Mae June 1995 - July 2008
Skills
Performance Management, Customer Satisfaction, Leadership, Help Desk Support, Technical Support, ITIL v3 Foundations..., KCS, Knowledge Management, Knowledge Base, Six Sigma, Team Building, Operations Management, Workforce Management, Forecasting, Project Management, Call Centers, Customer Service..., Hiring, Incident Management, Quality Management, Business Process..., Customer Service, Management, Microsoft Office, Process Improvement, Program Management, Public Speaking, Strategic Planning, Training, Vendor Management
Education
Eastern Washington University 1992 — 1996
Business Administration, Management and Operations
Aimco October 2014 - Present
Sallie Mae March 2013 - August 2014
Sallie Mae December 2012 - March 2013
Sallie Mae July 2012 - December 2012
Skills
Collections, Customer Service, Microsoft Excel, Loans, Corporate Communications, Finance, Leadership, Marketing, Financial Analysis, Outlook
Education
State University of New York College at Oneonta 2010 — 2012
Bachelor of Science (B.S.), Mass Communication/Media Studies
Finger Lakes Community College 2008 — 2010
Associate of Science (A.S.), Communications
Heritage Valley Health System June 2013 - Present
Heritage Valley Health System June 2008 - June 2013
Sallie Mae July 2006 - April 2008
Pittsburgh Technical Institute April 2003 - June 2006
Skills
Hospitals, EMR, HIPAA, Healthcare Information..., Healthcare Management, Healthcare
Education
Walden University 2013 — 2015
Higher Education/Higher Education Administration
Fairmont State College 1981 — 1984
Bachelor of Arts (B.A.), Education
School Nutrition Association September 2005 - Present
Fannie Mae 2001 - 2004
Sallie Mae 1991 - 2001
Skills
Public Speaking, Event Planning, Nonprofits, Customer Service, Teaching, Event Management, Research, Public Relations, Social Networking, Marketing Communications, Training, Program Development, Strategic Planning, Leadership, Fundraising, Team Building, Policy, Budgets, Microsoft Office, Community Outreach, Marketing, PowerPoint, Grant Writing, Editing, Social Media, Program Management, Strategic Communications, Hospitality, Media Relations, Microsoft Excel, Marketing Strategy, Organizational..., Coaching, Project Management, Management, Volunteer Management, Microsoft Word, Leadership Development, Staff Development
Education
Pennsylvania State University-Penn State Wilkes-Barre 1999 — 2001
Certificate in Management Information Systems
Eastern New Mexico University
Eastern New Mexico University
Sallie Mae 1995 - Present
Skills
Identity and Access..., IT Audit, Technical Support, Project Management, Team Building, Team Management, Training, Marketing, Technical Writing, Presentations, Employee Training, Mentoring, Problem Solving, Customer Oriented, Cross Functional Team..., Technical Training, Critical Thinking
Education
Florida State University 1993 — 1995
Bachelor of Business Administration (B.B.A.)
Carmel Solutions LLC April 2009 - Present
Arrow Financial Services LLC August 2007 - March 2009
Sallie Mae December 2003 - March 2009
American Public Education, Inc June 2003 - December 2003
Wells Fargo December 2000 - May 2003
Education
The Johns Hopkins University 1995 — 2000
MBA, Corporate Finance
Frostburg State University 1987 — 1991
BS, Political Science
Career Education Corporation July 2015 - Present
Career Education Corporation - Colorado Technical University December 2012 - July 2015
Apollo Education Group January 2011 - December 2012
Sallie Mae September 2002 - December 2010
infiNET Solutions 2000 - 2002
ASAP Software 1999 - 2000
Skills
Account Management, Sales Management, Leadership, Strategy, Salesforce.com, Strategic Planning, Business Development, Management, Sales Operations, Market Analysis, Team Leadership, Training, Team Building, Project Planning, Data Analysis, Sales Process, Start-ups, Coaching, Employee Engagement, New Business Development, Siebel, Sales, Contract Negotiation, Leadership Development, Program Management, Situational Leadership, Miller Heiman Sales..., B2B, Strategic Partnerships, CRM, Public Speaking, Budgets, Proposal Writing
Education
Indiana University - Kelley School of Business
MBA, Business Administration
Eastern Illinois University
Master's Degree, Sports Administration
Eastern Illinois University
Bachelor's Degree, Health Studies and Physical Education
MOHELA July 2004 - Present
American Student Assistance 2002 - 2004
Sallie Mae 2000 - 2001
USA Group Guarantee Services 1999 - 2000
USA Group 1997 - 1998
USA Funds 1995 - 1997
United Student Aid Funds 1990 - 1995
University of Central Florida 1983 - 1990
Montgomery Ward 1978 - 1982
Walt Disney World 1976 - 1977
Skills
Sales, Marketing, Strategic Planning, Advertising, Public Relations, E-commerce, New Business Development, Team Building, Public Speaking, Business Development, Leadership, Salesforce.com, Management, Strategic Partnerships, Training, Sales Management, Nonprofits, Marketing Communications, Customer Service, Selling, Account Management, Entrepreneurship, Sales Operations, Marketing Strategy, Time Management, Project Management, Team Leadership, Sales Process, Customer Retention, Financial Analysis, Customer Service..., Call Centers, Budgets
Education
University of Central Florida - College of Business Administration 1982 — 1988
BSBA - Psychology Minor
Eastern Florida State College 1979 — 1981
AA
Cocoa High School 1975 — 1979
Diploma
Snippet Publishing April 2011 - Present
Hedwig Village Police Department April 2010 - January 2011
AIG August 2003 - February 2009
Beirne, Maynard & Parsons, LLP October 2001 - July 2002
US ARMY February 1999 - August 2001
Woodfill & Pressler LLP October 1996 - January 1999
Nationwide Credit, Inc. July 1994 - September 1996
SALLIE MAE July 1991 - July 1994
Skills
Litigation, Start-ups, Management, Blogging, Licensing, Strategic Planning, Insurance, Employee Benefits, Microsoft Excel, Retirement, Account Management, Customer Service, Finance, Legal Writing
Education
Houston Community College 2009 — 2010
Law Enforcement Certificate, Law Enforcement
Houston Baptist University 2004 — 2006
MBA
Florida State University 1988 — 1993
B.S., Political Science
Anthem April 2007 - Present
Sallie Mae 1996 - 2007
Ford Motor Company 1995 - 1996
Skills
Human Resources, Personnel Management, Organizational..., Talent Management, Leadership Development, Strategic Planning, Management, Leadership, Health Insurance, Employee Benefits, Team Building, Onboarding, Process Improvement, Succession Planning, Training, Healthcare, Performance Management, Employee Engagement, Employee Relations, Time Management, Vendor Management, Change Management, HRIS, Talent Acquisition, Benefits Administration, Executive Coaching, Deferred Compensation, Workforce Planning, Managed Care, Mergers & Acquisitions
Education
Purdue University - Krannert School of Management 1993 — 1995
MS, Human Resources Management
Evangel University 1985 — 1989
BS, Psychology
Navient August 2014 - Present
Sallie Mae August 2012 - August 2014
SLM Corp January 2008 - August 2012
Sallie Mae 1998 - August 2012
Skills
Derivatives, Portfolio Management, Corporate Finance, Financial Analysis, Equities, Risk Management, Trading, Securities
Education
Elon University 1991 — 1996
Citizens Bank July 2012 - Present
Powers, Pyles, Sutter & Verville, P.C. September 2011 - July 2012
Sallie Mae January 2009 - February 2011
Arrow Financial Services May 2004 - January 2009
Jaffe & Asher August 2002 - April 2004
Kellner, Chehebar & Deveney March 2000 - March 2002
Skills
Consumer Law, Student Loans, Loan Servicing, Debt Collection, FCRA, ACH, Bill Payment, Privacy Law, Auto lending, FDCPA, GLBA, TILA, Civil Litigation, Loans, Credit, Courts, Licensing, Financial Services, Credit Cards, Financial Risk, Bankruptcy, Legal Advice
Education
Fordham University School of Law 1996 — 1999
JD, Law
Yeshiva University 1992 — 1996
BA, Philosophy
Fannie Mae May 2002 - Present
Nextel October 2001 - March 2002
CoreExpress 2000 - 2001
Sprint 1997 - 2000
sallie mae July 1992 - September 1997
Skills
SDLC, Requirements Gathering, Visio, Business Requirements, Business Analysis, Program Management, Vendor Management, Mortgage Banking, SharePoint, Requirements Analysis, Process Improvement, Project Management, User Acceptance Testing, Risk Management, PMO, Business Process..., Loan Servicing, ClearQuest, Requirements Management, Metrics, Mortgage Servicing, Project Portfolio..., MS Project, Business Process..., Loss Mitigation, PMP
Education
Georgetown University - The McDonough School of Business 1989 — 1991
Master of Business Administration (MBA), Marketing/Marketing Management, General
Emerson College 1984 — 1988
BSSP, Communications
US Navy March 2010 - December 2013
US Navy July 2009 - March 2010
Jacobs Engineering February 2008 - July 2009
Sallie Mae July 2007 - February 2008
Booz Allen Hamilton March 2005 - July 2007
Westar Corporation May 2001 - March 2005
Atex Media Solutions May 1999 - May 2001
Skills
Microsoft SQL Server, Linux, Databases, Oracle, Testing, Windows, SQL, C#, Software Development, XML, Integration, Agile Methodologies, Visual Studio, JavaScript, .NET, CMMI, Process Analysis, Workflow Management, System Integrators, Software Documentation, Quality Assurance, Project Management, Software Engineering, T-SQL, Software Project..., Unix
Education
Florida State University - College of Business 2008 — 2013
Master of Science (MS), Management Information Systems, General
University of Alabama 1992 — 1996
BSEE, Computer and Electrical Engineering
Sallie Mae July 2013 - Present
Sallie Mae Bank July 2011 - July 2013
Sallie Mae Bank October 2009 - July 2011
GE Money April 2009 - October 2009
Boart Longyear July 2008 - April 2009
GE Money March 2007 - July 2008
JPMorgan Chase October 2004 - March 2007
JPMorgan Chase February 2002 - September 2004
JPMorgan Chase 1999 - 2002
Skills
Financial Analysis, Financial Modeling, Financial Planning, Financial Reporting, Banking, Credit Cards, Microsoft Excel, Microsoft Access, SQL, Sports Coaching, Risk Management, Cash Management, Portfolio Management, Analysis, Financial Services, Finance, Strategic Financial..., Credit, Treasury Management, Process Improvement, Accounting, Business Analysis, Corporate Finance, Vendor Management, Management, Access
Education
Westminster College 2001 — 2003
MBA, Finance
Fort Lewis College 1990 — 1995
BA, Accounting
Sallie Mae March 2014 - Present
Marriott International September 2011 - March 2014
Genetics & IVF Institute December 2005 - September 2011
H Street Community Development Corp September 2004 - May 2005
Thompson Greenspon & Co 2003 - 2003
Skills
Accounting, Financial Accounting, General Ledger, Financial Reporting, Internal Controls, Financial Statements, Variance Analysis, Account Reconciliation, Analysis, Auditing, Budgets, CPA, Finance, Financial Analysis, GAAP, Management, SEC filings, Sarbanes-Oxley Act, Tax, US GAAP
Education
Florida Institute of Technology 2011 — 2013
Master of Business Administration, Project Management
George Mason University 2003 — 2005
Bachelor of Science, Accounting/Finance
Xceleration, Inc. November 2012 - Present
RE/MAX Regional Services October 2004 - September 2012
Sallie Mae 2002 - 2004
Education
Florida State University - College of Business
Predictive Service October 2004 - Present
Encompass January 2000 - June 2002
GroupMAC January 1999 - January 2000
GroupMAC October 1997 - January 1999
Marvin's, Inc. May 1996 - October 1997
Sallie Mae December 1994 - August 1995
Sallie Mae October 1993 - December 1994
Georgetown Leather Design November 1990 - October 1993
Britches of Georgetowne May 1987 - November 1990
Skills
Strategic Planning, Contract Negotiation, Budgets, Operations Management, Sales Management, Team Building, Process Improvement, Start-ups, Mergers, Business Strategy, Negotiation, Change Management, Customer Service, Business Development, Cross-functional Team..., Management, Supply Chain Management, Project Planning, Risk Management, Mergers & Acquisitions, Business Process..., Continuous Improvement, Strategy, Engineering, Team Leadership, Purchasing, Project Management, P&L Management, Program Management, Contract Management, Leadership, Forecasting, Entrepreneurship, Integration, Management Consulting, Marketing Strategy, Analysis, Training, Executive Management
Education
Florida State University - College of Business 1994 — 1996
MBA, Business
University of Maryland University College 1988 — 1993
BS, Accounting
Creative Communications May 2014 - Present
Franciscan St. Francis Health October 2007 - May 2014
Sallie Mae December 1997 - December 2006
St. Vincent Health July 1985 - December 1997
Skills
Marketing, Healthcare, Management, Leadership, Sales, Writing and editing
Education
Eastern Illinois University
The WhiteWave Foods Company August 2015 - Present
The WhiteWave Foods Company October 2013 - Present
Constellation Brands May 2010 - September 2013
Terlato Wines International March 2005 - April 2010
Robert Mondavi January 2004 - March 2005
Procter & Gamble July 1998 - March 2003
Wachovia January 1995 - August 1996
Sallie Mae March 1991 - January 1995
Skills
Innovation, New Product Roll Out, New Product Ideas, Creative Problem Solving, Strategic Thinking, Consumer Insight, Marketing, Brand Management, Cross-functional Team..., Thought Leadership, Managerial Finance, Financial Analysis, Consulting, Wine & Spirits Industry, Consumer Packaged Goods..., Financial Services, Brand Development, Marketing Strategy, Strategy, Customer Insight, Product Development, Segmentation, Trade Marketing, Management, Strategic Planning, Wine, Sales, Marketing Research
Education
Emory University - Goizueta Business School 1996 — 1998
MBA, Marketing & Decision Analysis
University of Virginia 1985 — 1989
BS, Finance & Management
Sallie Mae September 2011 - Present
Quest Diagnostics September 2010 - September 2011
Sallie Mae 2005 - 2010
Sallie Mae 2004 - 2005
Sallie Mae 2001 - 2004
MITRE 1999 - 2001
ITT Corporation 1997 - 1999
ARIST Corporation 1996 - 1997
Skills
Analysis, Forecasting, Financial Modeling, Data Analysis, Analytics, SQL, Microsoft Excel, SAS programming, Competitive Analysis, Sales, Access, Microsoft Word, PowerPoint, Program Management, Finance, Financial Analysis, Budgets, Management, Strategic Planning, Market Research, Marketing Strategy
Education
Eastern Kentucky University 1991 — 1995
Bachelor of Arts (B.A.), Business Administration, Management and Operations
FrontStream, Inc. March 2015 - Present
FrontStream, Inc. October 2013 - Present
FrontStream, Inc. December 2010 - September 2013
Tier Technologies March 2009 - September 2010
Sallie Mae April 2005 - February 2009
Sallie Mae December 1999 - March 2005
Sallie Mae October 1999 - November 1999
SunTrust Bank December 1997 - September 1999
Signet Bank May 1996 - November 1997
Skills
Electronic Payments, ACH, Credit Cards, Payments, Payment Card Processing, Payment Systems, Merchant Services, Banking, Vendor Management, Treasury Management, Forecasting, Portfolio Management, Process Improvement, Finance, Executive Management, Budgets, Accounting, Financial Analysis, Credit, Strategic Financial..., Financial Reporting, Corporate Finance, Managerial Finance, Strategy, Management, Leadership, Start-ups, Financial Risk, E-commerce, Analysis, Change Management, Risk Management, Debit Cards, Financial Services, Investments, E-payments, Mergers & Acquisitions, Mobile Payments, New Business Development, Relationship Management, Financial Modeling, Treasury, Cash Management, Cards, Transaction Processing, Acquiring, Due Diligence, Payment Industry, Strategic Partnerships, Private Equity
Education
Marymount University
MBA, Finance
Lawrence University
BA, Philosophy
Francis W. Parker High School
SunGard June 2013 - Present
SunGard June 2010 - June 2013
American Water August 2008 - April 2010
Sallie Mae May 2005 - August 2008
AGL Resources December 2002 - May 2005
Key Bank January 2002 - December 2002
First American Title February 1999 - January 2002
Skills
Certified Public..., Series 27 - Financial...
Education
Fairleigh Dickinson University
BS, Accounting
Fairleigh Dickinson University
MBA, Management
Sallie Mae June 2012 - Present
Stradley Ronon Stevens & Young LLP November 2003 - June 2012
Education
Villanova University School of Law 2000 — 2003
J.D.
Franklin & Marshall College 1996 — 2000
Bachelor of Arts (B.A.)
Credit Union Student Choice February 2014 - Present
Credit Union Student Choice May 2010 - Present
Members 1st FCU May 2008 - June 2010
Sallie Mae October 2007 - April 2008
Campus Door June 2006 - October 2006
PHEAA April 2001 - June 2006
Susquehanna University July 2000 - April 2001
Centocor, Inc./JNJ May 1997 - July 2000
Skills
Strategic Planning, Training, Business Development, Customer Service, Marketing, Sales, Leadership, E-commerce, Team Building, Sales Management, Analysis, Management, Leadership Development, Strategy, Salesforce.com, Process Improvement, Program Management, Team Leadership
Education
Eastern University 1998 — 2000
M.A., Counseling
Ursinus College 1993 — 1997
B.S., Psychology
Selinsgrove
AIR Worldwide July 2011 - Present
Bunker Hill Community College July 2011 - Present
Back Bay HR January 2011 - July 2011
Upromise Investments, Inc. April 2007 - October 2010
Sallie Mae April 2007 - October 2010
Investors Bank & Trust, acquired by State Street Corporation August 1998 - April 2007
Skills
Talent Management, Employee Relations, Succession Planning, Organizational..., Internet Recruiting, Talent Acquisition, Incentive Programs, Deferred Compensation, Program Management, Human Resources, Recruiting, Training, Applicant Tracking..., Interviews, Career Development, Personnel Management, New Hire Orientations, Management, Coaching, Leadership, Onboarding, Hiring, Temporary Placement, Employee Benefits, Performance Management, Organizational..., Benefits Administration, Employee Engagement
Education
Fairfield University
BA, Psychology
Fairfield University
MA, Special Education
Massachusetts School of Law
JD, Law
King University July 2012 - Present
King University September 2009 - June 2012
King University October 2008 - September 2009
Sallie Mae January 2007 - January 2008
Regions Bank July 2004 - December 2006
Milligan College June 1991 - June 2004
Skills
Public Speaking, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Teaching, Research, Team Leadership, Financial Analysis, Sales & Marketing..., Communication Skills, Employee Training, Supervisory Experience, Organization, Planning & Organizing..., Drafting Policies, Computer Proficiency, Student Counseling, Networking, Financial Aid..., Student Financial Aid, Strategic Enrollment..., Admissions, Leadership, Higher Education
Education
East Tennessee State University 1985 — 1988
Bachelor of Science, Business Teacher Education
Beckley College, Beckley, WV
Associate of Science (AS), Business Administration and Management, General
Beckley College, Beckley, WV
Associate's degree, Administrative Assistant and Secretarial Science, General
Signature Home Management May 2010 - Present
Northeastern University June 2008 - May 2010
Sallie Mae January 2006 - June 2008
Quincy Medical Center 2001 - 2006
American Personnel 2000 - 2001
Simmons College 1998 - 2000
Skills
Sellers, Budgets, Marketing, Management, Residential Homes, Selling, Leadership, Social Media, Outlook
Education
Emerson College 1994 — 1998
Bachelor of Science (B.S.), Communications
Midwest Motor Express November 2008 - Present
Sallie Mae 2005 - 2008
NELA/Sallie Mae 2000 - 2005
NELA 2000 - 2004
Skills
Solution Selling, Forecasting, Competitive Analysis, Customer Retention, Sales, Selling, Strategic Planning, Budgets, Lead Generation, Strategy, Contract Negotiation, Project Management, Business Development, Sales Operations, Leadership, Customer Service, Team Building
Education
Eastern Washington University 1993 — 1995
Bachelor's degree, Business Administration, Management and Operations
Eastern Washington University 1991 — 1995
Bachelor's degree, Finance, Operations Management
Great Lakes Educational Loan Services, Inc. Senior Vice PresidentNational City BankNovember 1996 - November 2006
Sallie Mae 1977 - 1985
Skills
Loans, Consumer Lending
Education
University of Virginia 2004 — 2006
CBA Grad Sch of Retail Bank Mgmnt
Fairfield University 1975 — 1977
Sch of Corp & Pol Communication
The University of Connecticut School of Law 1972 — 1973
Law
Yale University 1968 — 1972
Freddie Mac June 2000 - Present
Sallie Mae April 1998 - April 2000
CATAPULT 1992 - 1994
CATAPULT 1992 - 1994
CATAPULT 1992 - 1994
CATAPULT 1992 - 1994
RTC & PPI 1990 - 1993
RTC & PPI 1990 - 1993
RTC & PPI 1990 - 1993
Skills
Instructional Design, Risk Management, Training, Mortgage Lending, SDLC, Usability, Mortgage Banking, Program Management, Business Analysis, Loan Servicing, PMP, Portfolio Management, Process Improvement, Requirements Analysis, Management
Education
Marshall University 1975 — 1979
Bachelor of Arts (B.A.), Education
Fairmont State University 1975 — 1977
Gordon Food Service February 2015 - Present
Southern Wine & Spirits March 2007 - August 2014
Sallie Mae January 2006 - December 2006
Progressive Recovery, Inc. April 2003 - March 2006
Skills
Account Management, Sales Operations, Beverage Industry, Sales, Sales Management, Marketing, Selling, Wineries, Strategic Planning, Marketing Strategy, Training, Wine, Wine Tasting, Alcoholic Beverages, Pricing, Brand Management, Distributors, Beer, Sales Presentations, Market Planning, Key Account Development, Champagne, Trade Marketing, Customer Service, Management, New Business Development, Event Management
Education
Court of Masters Sommeliler 2009 — 2009
Certificate Level, Sommelier
Florida Institute of Technology 1995 — 2000
BS/BS, Business Administration and Management, General
Navient May 2014 - Present
Sallie Mae October 2010 - May 2014
Sallie Mae March 1998 - June 2010
Sallie Mae March 1994 - February 1998
Skills
PeopleSoft, Employee Benefits, Human Resources, Executive Pay, HR Policies, Compensation Structures, Compensation, Deferred Compensation, Onboarding, Workforce Planning, HRIS
Education
Elon University 1982 — 1986
Bachelors, Human Services & Psychology
Sallie Mae June 2002 - April 2006
Education
Eastern Illinois University 1970 — 1973
BA, Political Science
American Water Works Association October 2012 - Present
Florida Department of Transportation- Florida's Turnpike Enterprise November 2008 - September 2012
Orlando Utilities Commission 2005 - 2008
Florida Department of Elder Affairs 2004 - 2005
Florida Department of Environmental Protection April 2002 - June 2004
The Printing House 2000 - 2002
Williams, Cox, Weidner & Cox, CPAs 1999 - 2000
Sallie Mae 1998 - 1999
NovaCare 1997 - 1998
Prudential Shimmering Sands Realty 1996 - 1997
Skills
Outlook, Microsoft Word, Access, Administrative..., Policy, Management, Event Planning, Customer Service, Public Speaking, Project Management, Office Management, Spreadsheets, Time Management, Adobe Acrobat, Process Improvement, Team Building, Strategic Planning, Office Administration, Community Outreach, Government, Operations Management, Administration, Nonprofits, Teamwork, Software Documentation, Editing, System Administration, SharePoint, Inventory Management, Lotus Notes, Newsletters, Scanners, Records Management, Microsoft Office, Microsoft Excel, Microsoft Publisher, PowerPoint, Personify, Customer Information..., Data Import/export, Data Imaging, Copyright Registration, Permissions, Technical Support, Data Analysis, Federal Government, State Government, Local Government, Volunteering, Quality Assurance
Education
University of Central Florida 2006 — 2008
Applied Sociology Master of Arts Program
Florida State University 2001 — 2003
Bachelor's of Science, Sociology
Tallahassee Community College 2001 — 2001
C++ Programming Class
Brevard Community College 1995 — 1996
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Florida Institute of Technology 1993 — 1995
Chemical Engineering
Navient May 2014 - Present
SLMA January 2006 - Present
Sallie Mae March 2010 - May 2014
Sallie Mae January 2000 - December 2005
MS Mae 1985 - 2004
Sallie Mae April 1997 - January 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Vendor Management, Process Improvement, Visio, Management, Software Project..., Requirements Gathering, Enterprise Architecture
Education
Frostburg State University 1978 — 1982
BS, History
Jack Henry & Associates July 2012 - Present
Sallie Mae August 2009 - April 2011
Indecon, LLC March 2006 - July 2009
Sallie Mae October 2004 - March 2006
Southwest Student Services April 1999 - October 2004
NCS Pearson February 1998 - April 1999
CSK Auto September 1994 - February 1998
Coors Brewing Company 1988 - 1990
Skills
IT Management
Education
Emporia State University 1976 — 1978
First Keystone Community Bank June 2009 - Present
College Loan Corporation July 2003 - November 2008
Fleet Bank 1996 - 2003
Sallie Mae 1987 - 1996
Skills
Marketing, Sales, Banking, Leadership, Loans, Selling, Team Building, New Business Development, Public Speaking, Relationship Management, Training, Management, Salesforce.com, Staff Development, Sales Process, Strategic Partnerships, Strategic Planning, Business Development, Customer Service, Account Management, CRM, Customer Retention, Strategy, Sales Management, Coaching
Education
Wilkes University 1990 — 1994
Master of Business Administration (M.B.A.), Marketing & Management
Elizabethtown College 1983 — 1987
Bachelor's Degree, Business Marketing & Management
National Student Clearinghouse January 2011 - Present
Washington Metropolitan Area Transit Authority 2009 - December 2010
Sallie Mae 2004 - 2008
Sallie Mae 2001 - 2004
Skills
Strategic Planning, Leadership, Team Building, Cross-functional Team..., Process Improvement, Organizational..., Program Management, Project Management, Management, Marketing Strategy, Change Management, Marketing, Social Media Marketing, Customer Service, Business Development, Sales, Training, Coaching, Customer Satisfaction, Sales Management, Leadership Development, Nonprofits, Microsoft Office, Public Speaking, Budgets, Staff Development, Strategy
Education
The George Washington University - School of Business 1990 — 1993
MBA
Frostburg State University 1976 — 1980
BS, Business Admin
Bowie Senior High School 1974 — 1976
General, General
Wagner High School (Republic of the Philippines) 1972 — 1973
Sallie Mae August 2008 - December 2010
Education
Eastern Illinois University 1985 — 1987
BA, Psychology
Working Solutions March 2015 - Present
Blackboard March 2013 - March 2015
Blackboard June 2011 - February 2013
Home December 2009 - June 2011
Higher Ground Youth Sports 2009 - 2011
ANGEL Learning June 2007 - December 2009
Single Source Systems January 2006 - May 2007
Brooksource March 2005 - September 2005
Sallie Mae January 2003 - March 2004
Covansys January 1999 - December 2002
Skills
Microsoft SQL Server, Windows Server, VMware ESX, Troubleshooting, Technical Support, Customer Service, Learning Management..., HTML, JavaScript, Debugging, SQL, XML, VMware, Web Applications, Software Documentation
Education
Eastern Michigan University 1994 — 1999
Bachelor of Business Administration, Computer Information Systems
Navient (formerly Sallie Mae) 2007 - Present
Sallie Mae 2004 - 2007
Skills
Proposal Writing, Writing, RFP, New Business Development, Editing, Customer Relations, Microsoft Office, Customer Service, Strategic Planning, Problem Solving, Team Leadership, Team Building, Visio, Employee Relations, Performance Management, Management, Project Management, Process Improvement, CRM, Leadership, Analysis, Time Management, Coaching, Organizational...
Education
State University of New York College at Fredonia 1999 — 2002
Communication, English, Radio Production, Public Relations
Erie Community College 1997 — 1999
Communication, English, Radio/TV Production
US-Reports, Inc. January 2008 - Present
Citigroup January 2004 - December 2007
Citigroup September 1998 - December 2003
Sallie Mae January 1995 - August 1998
Sallie Mae April 1991 - December 1994
The Chase Manhattan Bank June 1989 - March 1991
Skills
Access
Education
Florida State University 1987 — 1989
BS, Finance
Presidio Networked Solutions October 2007 - Present
CBP October 1999 - October 2007
Keane November 1999 - October 2000
Paragren Technologies, Inc February 1998 - February 1999
Sallie Mae February 1993 - February 1998
Education
University of Maryland University College 1992 — 1999
BS, Computer and Information Science
Fergusson College 1973 — 1977
BS, Chemistry
The Sister Exchange Consignment Boutique July 2008 - Present
JB Paws, Daisy J's and She Stuff (Gift Boutiques) December 2005 - July 2008
Ivy Tech Community College January 2005 - June 2005
Indiana Wesleyan University January 2003 - February 2004
Sallie Mae June 1999 - December 2002
Progressive Vision Group March 1994 - June 1999
Skills
Public Speaking, Social Media, Strategic Planning, Customer Service, Event Planning, Microsoft Excel, Marketing Strategy, Non-profits, Social Media Marketing, PowerPoint, Microsoft Office, Marketing, Team Building, Social Networking
Education
Franklin College
Business Administration and Management, General
Indiana Wesleyan University
Master's degree, Business Administration and Management, General
IU Health Ball Memorial Hospital May 2015 - Present
Indiana Mentor October 2014 - Present
Advantage Health Solutions July 2012 - January 2013
Sallie Mae July 2007 - October 2012
Passport Inn August 2003 - February 2007
Skills
CNAS, Cpr Certified, First Aid, PCT, School Nursing, Bartending, Collections, Event Management, Relationship Management
Education
Ivy Tech Community College-Central Indiana 2011 — 2013
Health Care Support, Health Support Systems
Pj's College Cosmotology 2003 — 2005
License, Cosmotology
Finger Lakes Community College 1996 — 1997
Associate's degree, Advertising/Graphic Arts
Big Brothers Big Sisters of New Hampshire 2014 - Present
Child Care Resource and Referral Network 2010 - Present
Generation Excel 2005 - Present
Whitin Community Center 2012 - 2014
The Children's Workshop 2002 - 2011
Friends Way 2002 - 2010
Jumpstart 1999 - 2002
EDFUND 1997 - 1999
Sallie Mae 1991 - 1997
Rucci, Gruss, Jex & Gleason 1986 - 1991
Skills
SPEAKER/TRAINER:, Communications,, Customer Service,, Change Management,, Public Speaking,, Leadership,, Early Education,, Certified "7 Habbits"..., Program Management, Public Speaking, Leadership, Community Outreach, Management, Entrepreneurship, Leadership Development, Volunteer Management, Staff Development, Nonprofits, Team Leadership, Grant Writing, Curriculum Design, Strategic Planning, Program Development, Organizational..., Event Planning, Public Relations, Coaching
Education
Harvard Business School
Executive Education Program, Strategic Perspectives in Nonprofit Management
The Catholic University of America, Columbus School of Law 1982 — 1985
JD, Law
Fairfield University 1978 — 1982
BA, Political Science
Tyco SimplexGrinnell August 2014 - July 2015
Tyco SimplexGrinnell March 2009 - August 2014
Tyco Integrated Security April 2007 - February 2009
Sensormatic January 2005 - July 2007
ADT July 2000 - October 2004
Sallie Mae 1992 - 1996
Skills
Fire Alarm, Life Safety, Alarm Systems, Fire Protection, CCTV, Access Control, Team Building, Fire Safety, NFPA, Customer Service, Video over IP, Operations Management, IP Cameras, Security, Intrusion Detection, Contract Negotiation, Sprinkler, Fire Sprinkler Systems, Fire Detection, Change Management, Employee Management, Customer Service...
Education
Florida State University 1990 — 1992
Bachelor of Science (BS), Communication and Media Studies
Gulf Coast Community College 1988 — 1990
Associate of Arts (AA), Communication, General
Sallie Mae September 2002 - Present
Education
Francis Marion University 1992 — 1996
BBA, Accounting
Navient June 2008 - Present
Sallie Mae June 2008 - 2014
Consolidated Market Response January 2007 - April 2008
Education
Eastern Illinois University 2005 — 2008
Bachelor of Science in Business, Computer Information Systems, minor in Mathematics
Staples Promotional Products June 2013 - Present
Terracon November 2000 - March 2013
Waste Management May 1999 - October 2000
Sallie Mae May 1998 - May 1999
Skills
Accounts Payable, Microsoft Office, Budgets, Accounting, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Outlook, Access, Analysis, System Administration, Research, Software Documentation, Teamwork, Team Leadership, Team Building, Project Planning, Inventory Management, Project Management, Strategic Planning, Oracle, Dispute Resolution, Supervisory Skills, Public Speaking, Invoicing, Auditing, Process Scheduler, Process Improvement, Training, Spreadsheets, Payroll, Time Management, Accounts Receivable, QuickBooks, Data Analysis, Leadership, Financial Analysis, Management, Telephone Skills, Policy, Customer Satisfaction, Credit, Contract Management, Business Analysis, Negotiation, Administration, Account Management, EDI, Ariba
Education
Emporia State University 1995 — 1997
Master's degree, Library and Information Science
Fort Hays State University 1992 — 1995
Bachelor's degree, English Language and Literature/Letters
Rayco Inc. 2010 - Present
Braintech 2008 - 2009
Hexagon Metrology 2007 - 2008
Sallie Mae 2001 - 2007
Hexagon Metrology 1996 - 2001
Skills
Strategic Planning, Sales Management, Sales, New Business Development, Account Management, Manufacturing, Negotiation, Business Strategy, Team Building, Start-ups, B2B, Business Development, Contract Negotiation, Sales Operations, Lean Manufacturing, Automotive, Competitive Analysis, Sourcing, Management, Social Media, Strategy, Marketing Strategy, Product Marketing, Forecasting, Operations Management, Continuous Improvement, Marketing, Supply Chain Management, Public Relations, Social Media Marketing, Purchasing, Program Management, Business Planning, Process Improvement, Microsoft Word, Outlook, Budgets, Product Management, Engineering, Team Leadership, Key Account Management, Product Development, Selling, Cold Calling, SaaS, Solution Selling, Recruiting, Customer Satisfaction, Microsoft Office, Microsoft Excel
Education
Eastern Michigan University 1991 — 1993
Bachelor's degree, Psychology
Citi March 2012 - Present
Bookit January 2011 - September 2011
Sallie Mae October 2004 - February 2011
Skills
Microsoft Office, Email Marketing, Omniture, Online Advertising, Call Center, Marketing Strategy, Hospitality, Microsoft Excel, Marketing, Management, Training, Customer Service, Coaching, Social Media Marketing, Leadership, Team Leadership
Education
Florida State University 2002 — 2004
Tallahassee Community College 2000 — 2002
Associate of Arts (AA), Business Administration and Management, General
Capital Group October 2011 - Present
Sallie Mae June 2010 - September 2011
Sallie Mae October 2006 - June 2010
Sallie Mae March 2004 - October 2006
Skills
Process Improvement, Business Analysis, Call Center, Workforce Management, CRM, Training, Leadership, Performance Management, Analysis, PeopleSoft, Visio, Team Building, Change Management, Financial Services, Team Leadership, Data Analysis, Management, Quality Assurance, Cross-functional Team..., Call Centers, Risk Management, Business Process..., Project Management, Customer Service, Microsoft Office, Microsoft Excel
Education
Franklin University 2009 — 2014
Master of Business Administration (MBA)
Franklin University 2004 — 2007
B.S., Business Administration
Sallie Mae April 2014 - Present
Sovereign Santander June 2011 - March 2014
MetLife International Insurance June 2009 - May 2011
Republic First Bank September 2007 - November 2008
Sovereign Bank January 2004 - December 2007
Drexel University June 2001 - March 2004
Nationwide Insurance March 2001 - January 2004
Fidelity Mutual Life Insurance September 1997 - March 2001
Skills
Risk Management, AML, Privacy Law, Financial Risk, FCPA, Insurance, Corporate Governance, Enterprise Risk..., Bank Secrecy Act, OFAC, Internal Audit, Banking, Fraud, Operational Risk..., Litigation, Analysis, Program Management, Project Management, Internal Controls, Risk Assessment, Claim, Corporate Law, Policy, Legal Compliance, Operational Risk, Securities, Management, Ethics, Due Diligence, Financial Services, Leadership, Data Privacy, Investments, Governance, Anti Money Laundering, Business Continuity, Executive Management, FINRA, Financial Regulation, KYC, Licensing, Litigation Management, Mergers, Mutual Funds, Private Investigations, Sarbanes-Oxley Act, Securities Regulation, Security, Software Documentation, Training
Education
Eastern University 1998 — 2000
MBA, Business Administration
West Chester University of Pennsylvania 1990 — 1996
BS, Criminal Justice
American Center Technical Arts 1989 — 1990
Certification, Paralegal
Sallie Mae October 2004 - Present
Grand Rapid Public Schools March 1996 - November 2003
Skills
Skip Tracing, Loans, Credit, Call Center, Process Improvement, Customer Service, Quality Control, Operations Management, Access, Customer Satisfaction, Employee Relations, Change Management, Coaching, Outlook, Team Building
Education
Indiana technical university 2009 — 2011
Associates, Business Management
Ferris State University 1992 — 1993
Sallie Mae Benefits AdministratorITT Educational Services, Inc.August 2012 - July 2013
ITT Educational Services, Inc. April 2011 - August 2012
1st Source Bank February 2003 - May 2010
Skills
Human Resources, Employee Benefits, Administrative..., Customer Service, Outlook, Microsoft Office, PowerPoint, New Hire Orientations, Data Entry, Microsoft Excel, Microsoft Word, Benefits Administration
Education
Franklin University 2011 — 2014
Bachelor's degree, Human Resources Management/Personnel Administration, General
Ivy Tech Community College 2006 — 2011
Associate of Science (A.S.), Business Administration and Management, General
KU Endowment Association January 2001 - Present
Sallie Mae January 1985 - May 2000
Education
Fort Hays State University
Bachelor of Science (BS), Accounting
American Red Cross - NHQ October 2012 - Present
Sallie Mae December 1989 - December 2010
Education
Florida State University
Tallahassee Community College
Sallie Mae October 2011 - Present
Education
Elmira College 2000 — 2001
Master's degree, Reading Teacher Education
BookIt.com August 2010 - Present
Sallie Mae February 2010 - July 2010
Borders August 2007 - March 2008
Skills
Writing, Creative Writing, Art, Problem Solving, Troubleshooting, Coordination, Project Management, Promotions, Maintaining Strong..., Maintaining A Positive..., Maintaining..., Marketing Management, Content Development, Merchandising, Data Analysis, Employee Training, Team Leadership, Document Management, Customer Service, Outstanding..., Professional..., Project Coordination, Question Answering, Market Research, Marketing Research, Psychological Assessment, Social Psychology, Sociology, Demography, Storytelling, Written & Verbal..., Conflict Management, Conflict Prevention, Context Sensitive..., Multi-media Marketing..., Detailed Organization, Corporate Blogging, Financial Calculations, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Common Sense, Social Perceptiveness, Sensation and..., Time Management, Timely Decision Making, Teaching Adults
Education
Florida State University 2008 — 2009
Bachelor's degree, Psychology
Gulf Coast Community College 2005 — 2008
Associate of Arts (AA), Psychology
Sallie Mae April 2014 - Present
Data Network Engineer January 1998 - April 2014
CountryMark COOP November 1993 - December 1997
Merchants Bank / National City Bank October 1972 - February 1993
Education
Eastern Illinois University 1966 — 1968
Industrial Arts Education
Fairfield Community High School