Sitel Corporation
Industry: Company
DescriptionSitel is a company of Acticall Sitel Group headquartered in Miami, Florida. The original SITEL was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. Headquarters: Miami, FL CEO: Laurent Uberti Parent organization: Sitel Worldwide Corporation Number of employees: 75,100 Number of locations: 108 Founded: 1985, Omaha, NE
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Sitel Corporation Employees
Employee
Years
Job
Industry
Britton Johnson Britton Johnson's Sitel Corporation Experience July 1999 - March 2000
Job System Administrator at SVA
Industry Real Estate
Experience
SVA September 2014 - Present
The Fiore Companies, Inc June 2011 - September 2014
Managed Computer Services, LLC July 2013 - November 2013
Kraemer Brothers November 2009 - June 2011
Oakbrook Corporation March 2007 - January 2010
Oakbrook Corporation May 2005 - March 2007
Telephone and Data Systems, Inc.™ (TDS™) February 2001 - July 2004
New Horizons Computer Learning Centers March 2000 - December 2000
Sitel Corporation July 1999 - March 2000
Skills
Windows Server, VPN, Servers, VMware, Network Administration, HP Server Hardware, Desktop Administration, vSphere, Microsoft Exchange, Dell PowerEdge Servers, Backup Exec, Troubleshooting, Norton Ghost, Laptops, Solarwinds, Project Management, File Servers, WINS, CommVault, Terminal Server, Microsoft Servers, Cisco UCS, Construction, WSUS, Cisco Wireless, VMware Infrastructure, Symantec Endpoint..., Catalyst Switches, Novell Netware, Cisco Call Manager, VoIP, Terminal Services, 2008 R2, VMware Server, TMG, HP Proliant, Group Policy, Dell Computers, DNS management, Blackberry Enterprise..., Sonicwall, Server Administration, Micro, Ubiquiti Networks, Networking, Cisco Technologies
Education
University of Phoenix
Computer Science
University of Wisconsin School of Business Executive Education
Living Heritage Academy
VMware Class
VMware Class
SVA September 2014 - Present
The Fiore Companies, Inc June 2011 - September 2014
Managed Computer Services, LLC July 2013 - November 2013
Kraemer Brothers November 2009 - June 2011
Oakbrook Corporation March 2007 - January 2010
Oakbrook Corporation May 2005 - March 2007
Telephone and Data Systems, Inc.™ (TDS™) February 2001 - July 2004
New Horizons Computer Learning Centers March 2000 - December 2000
Sitel Corporation July 1999 - March 2000
Skills
Windows Server, VPN, Servers, VMware, Network Administration, HP Server Hardware, Desktop Administration, vSphere, Microsoft Exchange, Dell PowerEdge Servers, Backup Exec, Troubleshooting, Norton Ghost, Laptops, Solarwinds, Project Management, File Servers, WINS, CommVault, Terminal Server, Microsoft Servers, Cisco UCS, Construction, WSUS, Cisco Wireless, VMware Infrastructure, Symantec Endpoint..., Catalyst Switches, Novell Netware, Cisco Call Manager, VoIP, Terminal Services, 2008 R2, VMware Server, TMG, HP Proliant, Group Policy, Dell Computers, DNS management, Blackberry Enterprise..., Sonicwall, Server Administration, Micro, Ubiquiti Networks, Networking, Cisco Technologies
Education
University of Phoenix
Computer Science
University of Wisconsin School of Business Executive Education
Living Heritage Academy
VMware Class
VMware Class
Patrick McClain Patrick McClain's Sitel Corporation Experience October 2010 - December 2012
Job Accountant at Private
Industry Accounting
Experience
Private November 2014 - Present
Cleary Building Corp. April 2013 - June 2014
Sitel Corporation October 2010 - December 2012
Walmart August 2008 - June 2010
Carefree Decks & Patio Covers December 2004 - March 2009
Skills
Customer Service, Project Management, Training, Sales, CRM, Leadership, Management, Team Building, Performance Management, Call Centers, Payroll, Marketing, Human Resources, Vendor Management, Sales Management, Insurance, Auditing, Time Management, Outsourcing, Team Management, Accounting, Inbound Marketing, Outbound Marketing, Property & Casualty..., Life & Health Insurance..., Advertising, Contractors, General Contracting, Construction Management, Microsoft Office
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Accounting, 3.75
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, 3.72
CAM High School 1993 — 1997
High School Diploma, General Studies
Private November 2014 - Present
Cleary Building Corp. April 2013 - June 2014
Sitel Corporation October 2010 - December 2012
Walmart August 2008 - June 2010
Carefree Decks & Patio Covers December 2004 - March 2009
Skills
Customer Service, Project Management, Training, Sales, CRM, Leadership, Management, Team Building, Performance Management, Call Centers, Payroll, Marketing, Human Resources, Vendor Management, Sales Management, Insurance, Auditing, Time Management, Outsourcing, Team Management, Accounting, Inbound Marketing, Outbound Marketing, Property & Casualty..., Life & Health Insurance..., Advertising, Contractors, General Contracting, Construction Management, Microsoft Office
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Accounting, 3.75
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, 3.72
CAM High School 1993 — 1997
High School Diploma, General Studies
Eddie Villarta Eddie Villarta's Sitel Corporation Experience June 2004 - July 2006
Job Network Services Manager at Carleton University
Industry Information Technology and Services
Experience
Carleton University September 2011 - Present
R.E. Gilmore Investments Corp. July 2006 - September 2011
SITEL Corporation June 2004 - July 2006
Peoplesupport Philippines, Inc. February 2001 - April 2004
Impiric Philippines Inc. May 2000 - February 2001
SeaLand Asia Administrative Services, Ltd. November 1998 - May 2000
HSBC Securities Philippines, Inc February 1998 - November 1998
United Digital Systems June 1994 - February 1998
Skills
Virtualization, Technical Support, Databases, Management, Project Management, Telecommunications, Security, Network Administration, Networking, Infrastructure, Data Center, Help Desk Support, ITIL, Storage Area Networks, Windows Server, VMware, IT Operations, Operating Systems, Troubleshooting, Active Directory, Call Centers, Computer Network..., Servers, Team Leadership, Customer Service, Microsoft SQL Server
Education
University of San Carlos 1990 — 1994
Bachelor of Science, Computer Engineering
Technological Institute of the Philippines 1988 — 1990
Mechanical Engineering
Carleton University September 2011 - Present
R.E. Gilmore Investments Corp. July 2006 - September 2011
SITEL Corporation June 2004 - July 2006
Peoplesupport Philippines, Inc. February 2001 - April 2004
Impiric Philippines Inc. May 2000 - February 2001
SeaLand Asia Administrative Services, Ltd. November 1998 - May 2000
HSBC Securities Philippines, Inc February 1998 - November 1998
United Digital Systems June 1994 - February 1998
Skills
Virtualization, Technical Support, Databases, Management, Project Management, Telecommunications, Security, Network Administration, Networking, Infrastructure, Data Center, Help Desk Support, ITIL, Storage Area Networks, Windows Server, VMware, IT Operations, Operating Systems, Troubleshooting, Active Directory, Call Centers, Computer Network..., Servers, Team Leadership, Customer Service, Microsoft SQL Server
Education
University of San Carlos 1990 — 1994
Bachelor of Science, Computer Engineering
Technological Institute of the Philippines 1988 — 1990
Mechanical Engineering
Glenna Lee Glenna Lee's Sitel Corporation Experience July 2003 - December 2010
Job IT Technical Trainer at FTS International
Industry Oil & Energy
Experience
FTS International December 2014 - Present
FTS International March 2013 - Present
FTS International December 2010 - March 2013
Sitel Corporation July 2003 - December 2010
Skills
Training, Call Center, Supervisory Skills, Call Centers, Troubleshooting, Team Leadership, Quality Assurance, Customer Service, Customer Satisfaction, Microsoft Office, Leadership, Team Building, Microsoft Excel, Performance Management, Operations Management, Process Improvement, Technical Support, Outlook, SAP ERP, Oil & Gas, Petroleum
Education
University of North Texas 1982 — 1983
Paul Pewitt
FTS International December 2014 - Present
FTS International March 2013 - Present
FTS International December 2010 - March 2013
Sitel Corporation July 2003 - December 2010
Skills
Training, Call Center, Supervisory Skills, Call Centers, Troubleshooting, Team Leadership, Quality Assurance, Customer Service, Customer Satisfaction, Microsoft Office, Leadership, Team Building, Microsoft Excel, Performance Management, Operations Management, Process Improvement, Technical Support, Outlook, SAP ERP, Oil & Gas, Petroleum
Education
University of North Texas 1982 — 1983
Paul Pewitt
Alejandro Alick III Alejandro Alick III's Sitel Corporation Experience September 2001 - April 2003
Job Insurance and Financial Services Consultant at State FarmGary Elliott Agency
Industry Insurance
Experience
State Farm-Gary Elliott Agency March 2014 - Present
State Farm-Erica Herndon Agency April 2012 - March 2014
Cellular Sales April 2010 - April 2012
Verizon Wireless June 2009 - April 2010
Alltel Wireless October 2006 - June 2009
Wal-Mart Wireless Connection Center November 2004 - May 2006
Carolina PCS April 2004 - December 2004
All About Cellular April 2003 - April 2004
Sitel Corporation September 2001 - April 2003
Skills
Sales, Customer Service, Cashiering, Time Management, Inventory Management, Phone Etiquette, Cash Handling Experience, Customer Satisfaction, Data Entry, Telephone Skills, Teamwork, Microsoft Office
Education
Point University (formerly Atlanta Christian College) 2012 — 2015
Christian Ministry-B.S., Ministry and Vocation
University of Phoenix 2008 — 2010
Business Administration and Psychology
State Farm-Gary Elliott Agency March 2014 - Present
State Farm-Erica Herndon Agency April 2012 - March 2014
Cellular Sales April 2010 - April 2012
Verizon Wireless June 2009 - April 2010
Alltel Wireless October 2006 - June 2009
Wal-Mart Wireless Connection Center November 2004 - May 2006
Carolina PCS April 2004 - December 2004
All About Cellular April 2003 - April 2004
Sitel Corporation September 2001 - April 2003
Skills
Sales, Customer Service, Cashiering, Time Management, Inventory Management, Phone Etiquette, Cash Handling Experience, Customer Satisfaction, Data Entry, Telephone Skills, Teamwork, Microsoft Office
Education
Point University (formerly Atlanta Christian College) 2012 — 2015
Christian Ministry-B.S., Ministry and Vocation
University of Phoenix 2008 — 2010
Business Administration and Psychology
Daniel D. Walter Daniel D. Walter's Sitel Corporation Experience September 1989 - August 1999
Job Board Member, Strategic Advisor/Global Business Development Executive
Industry International Trade and Development
Experience
Major Global Solar Development Company June 2008 - Present
SouthPointe Digital Technologies, LLC December 2005 - Present
Falcon Management Group, LLC February 2011 - Present
Avalon Digital Marketing Services, Inc. March 2005 - December 2005
CRM Solutions Group March 2002 - April 2005
Focus Legal Solutions 2003 - 2004
Zenta 2002 - 2003
Webhelp, Inc. August 1999 - March 2002
SITEL Corporation September 1989 - August 1999
Skills
Executive Level..., Executive Facilitation, Business Strategy, Executive Management, Executive Level..., New Business Development, New Business Generation, New Business..., International..., International Relations, International Business..., International Business..., International Business..., C Level Management, CXO level engagement, Global Business..., Large Scale Business..., BPO, Business Development, CRM, Consulting, Contract Negotiation, Corporate Development, Digital Marketing, Due Diligence, Email Marketing, Entrepreneurship, Facilitation, Facilitators, Go-to-market Strategy, Finance, International Business, Lead Generation, International Sales, Management, Marketing, Mergers, Mergers & Acquisitions, Operations Management, Outsourcing, P&L Management, P&L Responsibility, Product Development, Product Marketing, Professional Services, Program Management, Renewable Energy, SaaS, Sales, Sales Operations
Education
University of Nebraska at Omaha 1978 — 1981
4 years on BSBA
Chandler High School 1970 — 1974
High School
Major Global Solar Development Company June 2008 - Present
SouthPointe Digital Technologies, LLC December 2005 - Present
Falcon Management Group, LLC February 2011 - Present
Avalon Digital Marketing Services, Inc. March 2005 - December 2005
CRM Solutions Group March 2002 - April 2005
Focus Legal Solutions 2003 - 2004
Zenta 2002 - 2003
Webhelp, Inc. August 1999 - March 2002
SITEL Corporation September 1989 - August 1999
Skills
Executive Level..., Executive Facilitation, Business Strategy, Executive Management, Executive Level..., New Business Development, New Business Generation, New Business..., International..., International Relations, International Business..., International Business..., International Business..., C Level Management, CXO level engagement, Global Business..., Large Scale Business..., BPO, Business Development, CRM, Consulting, Contract Negotiation, Corporate Development, Digital Marketing, Due Diligence, Email Marketing, Entrepreneurship, Facilitation, Facilitators, Go-to-market Strategy, Finance, International Business, Lead Generation, International Sales, Management, Marketing, Mergers, Mergers & Acquisitions, Operations Management, Outsourcing, P&L Management, P&L Responsibility, Product Development, Product Marketing, Professional Services, Program Management, Renewable Energy, SaaS, Sales, Sales Operations
Education
University of Nebraska at Omaha 1978 — 1981
4 years on BSBA
Chandler High School 1970 — 1974
High School
Jim Jacobson Jim Jacobson's Sitel Corporation Experience 1996 - 2001
Job Financial Communications Manager at QVC
Industry Capital Markets
Experience
QVC January 2014 - Present
Harsco Corporation July 2012 - December 2013
Pulse Electronics 2010 - 2011
Lincoln Educational Services 2010 - 2010
IKON Office Solutions 2008 - 2009
DuPont 2006 - 2008
Meredith Corporation 2002 - 2006
TeleCommunication Systems, Inc. 2001 - 2002
SITEL Corporation 1996 - 2001
Skills
Investor Relations, Financial Communications, Executive-level..., Spokesperson, Strategic Thinking, Financial Analysis, Marketing, Relationship Management, Investor Targeting, Credibility Generation, Crisis Communications, Media Relations, Agency Relationship..., Business Strategy, Leadership, Internal Communications, Strategic Communications, Corporate Communications, Corporate Development, SEC filings, Acquisition Integration, Program Management, Mergers & Acquisitions, Investors, Messaging, Financial Modeling, Strategy, Equities, Management, Reputation Management, Executive Management, Communication Training, Mergers, Corporate Finance, Finance, Competitive Analysis, Shareholder Value, Private Equity, Start-ups, Strategic Partnerships, Securities, Public Companies, Credibility
Education
University of Nebraska-Lincoln 1983 — 1987
Bachelor of Business Administration (B.B.A.), Finance
QVC January 2014 - Present
Harsco Corporation July 2012 - December 2013
Pulse Electronics 2010 - 2011
Lincoln Educational Services 2010 - 2010
IKON Office Solutions 2008 - 2009
DuPont 2006 - 2008
Meredith Corporation 2002 - 2006
TeleCommunication Systems, Inc. 2001 - 2002
SITEL Corporation 1996 - 2001
Skills
Investor Relations, Financial Communications, Executive-level..., Spokesperson, Strategic Thinking, Financial Analysis, Marketing, Relationship Management, Investor Targeting, Credibility Generation, Crisis Communications, Media Relations, Agency Relationship..., Business Strategy, Leadership, Internal Communications, Strategic Communications, Corporate Communications, Corporate Development, SEC filings, Acquisition Integration, Program Management, Mergers & Acquisitions, Investors, Messaging, Financial Modeling, Strategy, Equities, Management, Reputation Management, Executive Management, Communication Training, Mergers, Corporate Finance, Finance, Competitive Analysis, Shareholder Value, Private Equity, Start-ups, Strategic Partnerships, Securities, Public Companies, Credibility
Education
University of Nebraska-Lincoln 1983 — 1987
Bachelor of Business Administration (B.B.A.), Finance
Kelsey Bugjo, APR Kelsey Bugjo, APR's Sitel Corporation Experience June 1998 - April 2004
Job Public Relations and Corporate Communications Director at Omaha Steaks
Industry Marketing and Advertising
Experience
Omaha Steaks July 2015 - Present
Omaha Steaks October 2012 - July 2015
Creighton University Medical Center June 2010 - October 2012
Clarkson College/The Nebraska Medical Center December 2005 - April 2010
Oriental Trading Company April 2004 - December 2005
SITEL Corporation June 1998 - April 2004
Skills
Public Relations, Project Management, Crisis Communications, Advertising, Marketing
Education
University of Nebraska at Omaha 2006 — 2008
Masters
University of Nebraska at Omaha 2000 — 2004
Omaha Steaks July 2015 - Present
Omaha Steaks October 2012 - July 2015
Creighton University Medical Center June 2010 - October 2012
Clarkson College/The Nebraska Medical Center December 2005 - April 2010
Oriental Trading Company April 2004 - December 2005
SITEL Corporation June 1998 - April 2004
Skills
Public Relations, Project Management, Crisis Communications, Advertising, Marketing
Education
University of Nebraska at Omaha 2006 — 2008
Masters
University of Nebraska at Omaha 2000 — 2004
Rodger Meyers Rodger Meyers's Sitel Corporation Experience March 1993 - October 1997
Job Business Analyst at TravelCLICK
Industry Hospitality
Experience
TravelCLICK April 2008 - Present
Synxis June 2006 - April 2008
Pegasus Solutions May 2005 - April 2006
Vantis 2001 - 2005
Lexington Services Inc. 2001 - 2004
Hyatt 1997 - 2001
SITEL Corporation March 1993 - October 1997
Skills
Revenue Analysis, Hotels, Hospitality Industry, Sales Management, Front Office, Yield Management, Online Travel, Training, Marketing Strategy, Hotel Management, Resorts, Property Management..., Account Management, Hospitality, Revenue Forecasting, Tourism
Education
University of Nebraska at Omaha 1989 — 1992
Business Management
TravelCLICK April 2008 - Present
Synxis June 2006 - April 2008
Pegasus Solutions May 2005 - April 2006
Vantis 2001 - 2005
Lexington Services Inc. 2001 - 2004
Hyatt 1997 - 2001
SITEL Corporation March 1993 - October 1997
Skills
Revenue Analysis, Hotels, Hospitality Industry, Sales Management, Front Office, Yield Management, Online Travel, Training, Marketing Strategy, Hotel Management, Resorts, Property Management..., Account Management, Hospitality, Revenue Forecasting, Tourism
Education
University of Nebraska at Omaha 1989 — 1992
Business Management
Jay Parikh Jay Parikh's Sitel Corporation Experience November 2005 - June 2007
Job Vice President of Global Support at Qualfon
Industry Outsourcing/Offshoring
Experience
Qualfon October 2014 - Present
Perceptis June 2012 - September 2014
AonHewitt April 2011 - June 2012
APAC Customer Services March 2010 - April 2011
APAC Customer Services Inc. June 2007 - June 2010
SITEL Corporation November 2005 - June 2007
Convergys May 2004 - December 2005
SITEL Corporation June 2003 - May 2004
SITEL Corporation 2001 - June 2003
Skills
BPO, Workforce Management, Process Improvement, Operations Management, Leadership, Call Centers, Outsourcing, Training, Call Center, Contact Centers, Team Building, Analytics, Forecasting, Workforce Planning, Vendor Management, Business Process..., Service Delivery, Transition Management, Capacity Planning, Program Management, Customer Satisfaction, Management, Performance Management, Avaya, Employee Relations, Call Center Development, Customer Retention, Employee Engagement, Problem Solving, IEX, Project Planning, Customer Service, New Business Development, Building Strong Teams, Inbound Marketing, Planning, Scheduling, Genesys, Process Scheduler, Metrics, Offshoring, Multi-site Management, Multi-channel..., Aspect, P&L Management, COPC Registered..., Avaya Technologies, Customer Experience, CRM, Strategy
Education
University of North Carolina at Charlotte 1997 — 2001
Chapel Hill High School 1994 — 1997
Qualfon October 2014 - Present
Perceptis June 2012 - September 2014
AonHewitt April 2011 - June 2012
APAC Customer Services March 2010 - April 2011
APAC Customer Services Inc. June 2007 - June 2010
SITEL Corporation November 2005 - June 2007
Convergys May 2004 - December 2005
SITEL Corporation June 2003 - May 2004
SITEL Corporation 2001 - June 2003
Skills
BPO, Workforce Management, Process Improvement, Operations Management, Leadership, Call Centers, Outsourcing, Training, Call Center, Contact Centers, Team Building, Analytics, Forecasting, Workforce Planning, Vendor Management, Business Process..., Service Delivery, Transition Management, Capacity Planning, Program Management, Customer Satisfaction, Management, Performance Management, Avaya, Employee Relations, Call Center Development, Customer Retention, Employee Engagement, Problem Solving, IEX, Project Planning, Customer Service, New Business Development, Building Strong Teams, Inbound Marketing, Planning, Scheduling, Genesys, Process Scheduler, Metrics, Offshoring, Multi-site Management, Multi-channel..., Aspect, P&L Management, COPC Registered..., Avaya Technologies, Customer Experience, CRM, Strategy
Education
University of North Carolina at Charlotte 1997 — 2001
Chapel Hill High School 1994 — 1997
David Eckert David Eckert's Sitel Corporation Experience December 2011 - Present
Job SVP, Enterprise Applications and Global Sourcing at Sitel Corporation
Industry Outsourcing/Offshoring
Experience
Sitel Corporation December 2011 - Present
Sitel Corporation November 2009 - November 2011
Sitel Corporation April 2007 - October 2009
ClientLogic (now Sitel) October 2003 - January 2007
ClientLogic May 2000 - October 2003
Electronic Data Systems January 1997 - May 2000
Electronic Data Systems September 1992 - December 1996
Electronic Data Systems September 1986 - August 1992
Skills
Vendor Management, Account Management, IT Strategy, E-commerce, Service Delivery, Outsourcing, IT Outsourcing, BPO, ITIL, Business Process..., Data Center, Leadership, Pre-sales, Team Building, Project Management, Contact Centers, Business Strategy, Call Centers, Information Technology, Customer Experience, Program Management, Business Analysis, IT Service Management, Business Development, Process Improvement, Strategic Planning, CRM, Workforce Management, Team Leadership, IT Management, Offshoring, SDLC, SaaS, Integration, Cloud Computing, Business Process, Enterprise Software, Team Management, Business Intelligence, Enterprise Architecture, PMO, Business Transformation, Strategy, PMP, Solution Architecture
Education
University of South Alabama 1983 — 1986
BS, Major Finance / Minor Computer Science
Sitel Corporation December 2011 - Present
Sitel Corporation November 2009 - November 2011
Sitel Corporation April 2007 - October 2009
ClientLogic (now Sitel) October 2003 - January 2007
ClientLogic May 2000 - October 2003
Electronic Data Systems January 1997 - May 2000
Electronic Data Systems September 1992 - December 1996
Electronic Data Systems September 1986 - August 1992
Skills
Vendor Management, Account Management, IT Strategy, E-commerce, Service Delivery, Outsourcing, IT Outsourcing, BPO, ITIL, Business Process..., Data Center, Leadership, Pre-sales, Team Building, Project Management, Contact Centers, Business Strategy, Call Centers, Information Technology, Customer Experience, Program Management, Business Analysis, IT Service Management, Business Development, Process Improvement, Strategic Planning, CRM, Workforce Management, Team Leadership, IT Management, Offshoring, SDLC, SaaS, Integration, Cloud Computing, Business Process, Enterprise Software, Team Management, Business Intelligence, Enterprise Architecture, PMO, Business Transformation, Strategy, PMP, Solution Architecture
Education
University of South Alabama 1983 — 1986
BS, Major Finance / Minor Computer Science
Anne McCormack, CRCM's Sitel Corporation Experience August 2005 - February 2007
Job Compliance Consultant at Mutual of Omaha Bank
Industry Banking
Experience
Mutual of Omaha Bank January 2014 - Present
Bank of Nebraska April 2013 - January 2014
American National Bank February 2011 - April 2013
American National Bank December 2007 - February 2011
SITEL Corporation August 2005 - February 2007
SITEL Corporation July 2003 - August 2005
State Farm Insurance September 2001 - July 2003
Skills
Credit Risk, Operational Risk..., Commercial Banking, Internal Controls, Risk Analysis, Private Banking, Corporate Finance, Credit Cards, Regulatory Analysis, Compliance, Risk Management, Risk Assessment, Banking, Credit, Retail Banking, Consumer Lending, Loans, Commercial Lending, Mortgage Lending, Financial Risk
Education
ABA National Compliance School 2013 — 2013
CRCM, Regulatory Compliance
University of Nebraska at Omaha
Bachelor's degree
Nebraska Banker’s Compliance School 2011 — 2011
Mutual of Omaha Bank January 2014 - Present
Bank of Nebraska April 2013 - January 2014
American National Bank February 2011 - April 2013
American National Bank December 2007 - February 2011
SITEL Corporation August 2005 - February 2007
SITEL Corporation July 2003 - August 2005
State Farm Insurance September 2001 - July 2003
Skills
Credit Risk, Operational Risk..., Commercial Banking, Internal Controls, Risk Analysis, Private Banking, Corporate Finance, Credit Cards, Regulatory Analysis, Compliance, Risk Management, Risk Assessment, Banking, Credit, Retail Banking, Consumer Lending, Loans, Commercial Lending, Mortgage Lending, Financial Risk
Education
ABA National Compliance School 2013 — 2013
CRCM, Regulatory Compliance
University of Nebraska at Omaha
Bachelor's degree
Nebraska Banker’s Compliance School 2011 — 2011
Helenoel Brodersen Helenoel Brodersen's Sitel Corporation Experience January 1997 - March 2002
Job HR HCM ACA Consultant
Industry Human Resources
Experience
Futurewave Systems August 2015 - Present
Unum September 2014 - January 2015
Unum May 2014 - August 2014
Kelly Services January 2014 - May 2014
Integrity Staffing Solutions August 2012 - January 2014
Sharon's Adult Day Center of Cleveland January 2011 - January 2012
PayPal January 2004 - November 2008
SITEL Corporation January 1997 - March 2002
Skills
Leadership, Management, Office Management, Office Administration, Recruiting, Employee Relations, Staffing Coordination, Safety Compliance, Customer Service..., Project Management, Leadership Development, Team Leadership, Team Building, Disciplinary &..., Time Management, Supervisory Skills, Public Relations, Employee Training, Customer Service..., Event Planning, Coaching, Licensing, Marketing Communications, Direct Marketing, Community Outreach, Budgets, Analysis, Background Checks, Negotiation, Editing, Data Analysis, Customer Satisfaction, Project Planning, Healthcare, Policy, Social Media, Human Resource..., Human Resources for..., Training, Human Resources, Insurance, Customer Service, Employee Benefits, Account Management, Sales, Strategic Planning, Public Speaking, Microsoft Office, Operations Management, Onboarding
Education
University of Phoenix 2015 — 2016
Master of Arts Business Management, Human Resources Management/Personnel Administration, General, 3.0
University of Nebraska at Omaha 2001 — 2005
Bachelor of Arts (B.A.), Political Science and Government/ Criminal Justice, 3.0
Long Medical Technological Institute 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Emergency Medical Technology/Technician (EMT Paramedic), 4.0
Futurewave Systems August 2015 - Present
Unum September 2014 - January 2015
Unum May 2014 - August 2014
Kelly Services January 2014 - May 2014
Integrity Staffing Solutions August 2012 - January 2014
Sharon's Adult Day Center of Cleveland January 2011 - January 2012
PayPal January 2004 - November 2008
SITEL Corporation January 1997 - March 2002
Skills
Leadership, Management, Office Management, Office Administration, Recruiting, Employee Relations, Staffing Coordination, Safety Compliance, Customer Service..., Project Management, Leadership Development, Team Leadership, Team Building, Disciplinary &..., Time Management, Supervisory Skills, Public Relations, Employee Training, Customer Service..., Event Planning, Coaching, Licensing, Marketing Communications, Direct Marketing, Community Outreach, Budgets, Analysis, Background Checks, Negotiation, Editing, Data Analysis, Customer Satisfaction, Project Planning, Healthcare, Policy, Social Media, Human Resource..., Human Resources for..., Training, Human Resources, Insurance, Customer Service, Employee Benefits, Account Management, Sales, Strategic Planning, Public Speaking, Microsoft Office, Operations Management, Onboarding
Education
University of Phoenix 2015 — 2016
Master of Arts Business Management, Human Resources Management/Personnel Administration, General, 3.0
University of Nebraska at Omaha 2001 — 2005
Bachelor of Arts (B.A.), Political Science and Government/ Criminal Justice, 3.0
Long Medical Technological Institute 1991 — 1993
Associate of Arts and Sciences (A.A.S.), Emergency Medical Technology/Technician (EMT Paramedic), 4.0
Kevin Lawlor Kevin Lawlor's Sitel Corporation Experience November 1997 - September 1998
Job Senior Director, Human Resources at Broadridge Financial Solutions, Inc.
Industry Human Resources
Experience
Broadridge September 2006 - Present
Symbol June 2004 - September 2006
Anark 1999 - 2004
Towers Perrin September 1998 - December 1999
SITEL Corporation November 1997 - September 1998
Sitel August 1997 - November 1997
Skills
Compensation, Benefits, Employee Relations, HRIS, Payroll, Business Acumen, Security, Strategic Planning, Talent Management, Onboarding, Succession Planning, Workforce Planning, Global HR, Performance Management, Benefits Administration, Policy, Employment Law, Organizational..., Employee Benefits, HR Policies, FMLA, Talent Acquisition, ADP, Salary, HR Strategy, Executive Compensation, Legal Compliance, Orientation, Affirmative Action, Change Management, Employee Engagement, EEO, Job Evaluation, Compliance, Coaching, Leadership Development, Remuneration, ADP Payroll, Incentive Programs, Open Enrollment, Budgeting, Job Descriptions, COBRA, Team Building, HR Consulting, Acquisitions, Divestitures, Human Resources, Deferred Compensation, Personnel Management
Education
University of Scranton 1991 — 1995
BA, Psychology / Business minor
Broadridge September 2006 - Present
Symbol June 2004 - September 2006
Anark 1999 - 2004
Towers Perrin September 1998 - December 1999
SITEL Corporation November 1997 - September 1998
Sitel August 1997 - November 1997
Skills
Compensation, Benefits, Employee Relations, HRIS, Payroll, Business Acumen, Security, Strategic Planning, Talent Management, Onboarding, Succession Planning, Workforce Planning, Global HR, Performance Management, Benefits Administration, Policy, Employment Law, Organizational..., Employee Benefits, HR Policies, FMLA, Talent Acquisition, ADP, Salary, HR Strategy, Executive Compensation, Legal Compliance, Orientation, Affirmative Action, Change Management, Employee Engagement, EEO, Job Evaluation, Compliance, Coaching, Leadership Development, Remuneration, ADP Payroll, Incentive Programs, Open Enrollment, Budgeting, Job Descriptions, COBRA, Team Building, HR Consulting, Acquisitions, Divestitures, Human Resources, Deferred Compensation, Personnel Management
Education
University of Scranton 1991 — 1995
BA, Psychology / Business minor
Scott S. Moore Scott S. Moore's Sitel Corporation Experience 1997 - 1998
Job Partner, Baird Holm, LLP
Industry Legal Services
Experience
Baird Holm, LLP April 1998 - Present
SITEL Corporation 1997 - 1998
Education
University of Nebraska College of Law 1989 — 1992
JD, LAW
University of Nebraska-Lincoln 1985 — 1989
Bachelor of Science
Baird Holm, LLP April 1998 - Present
SITEL Corporation 1997 - 1998
Education
University of Nebraska College of Law 1989 — 1992
JD, LAW
University of Nebraska-Lincoln 1985 — 1989
Bachelor of Science
Fred Hinsley Fred Hinsley's Sitel Corporation Experience September 1996 - March 1999
Job Application Systems Analyst
Industry Computer Software
Experience
Mutual of Omaha March 2015 - Present
Infogroup March 2008 - March 2015
Union Pacific August 2001 - March 2008
PC Professionals August 2000 - October 2004
Data Transmission Network March 1999 - June 2000
SITEL Corporation September 1996 - March 1999
Intellisell Corporation April 1994 - September 1996
Skills
Oracle, C++, Linux, JMS, SOA, Java Enterprise Edition, Agile Methodologies, Hibernate, Perl, Tortoise SVN
Education
University of Nebraska at Omaha 2006 — 2008
2008Bachelor of Science, Computer Science
University of Nebraska at Omaha
Bachelor of Science , Computer Science
Mutual of Omaha March 2015 - Present
Infogroup March 2008 - March 2015
Union Pacific August 2001 - March 2008
PC Professionals August 2000 - October 2004
Data Transmission Network March 1999 - June 2000
SITEL Corporation September 1996 - March 1999
Intellisell Corporation April 1994 - September 1996
Skills
Oracle, C++, Linux, JMS, SOA, Java Enterprise Edition, Agile Methodologies, Hibernate, Perl, Tortoise SVN
Education
University of Nebraska at Omaha 2006 — 2008
2008Bachelor of Science, Computer Science
University of Nebraska at Omaha
Bachelor of Science , Computer Science
David Delmont's Sitel Corporation Experience 2001 - 2007
Job IT at CCP NA / White Wolf Publishing
Industry Computer Games
Experience
CCP NA / White Wolf Publishing August 2007 - April 2014
CCP NA / White Wolf Publishing March 2007 - August 2007
Sitel Corporation 2001 - 2007
Skills
Game Development, Hardware, Video Games, CSS, MMO, Computer Games, Web Development, Game Design, SQL, Gameplay, Online Gaming, Visual Studio, MMORPG, Xbox 360, Perforce
Education
University of Nebraska at Omaha
CCP NA / White Wolf Publishing August 2007 - April 2014
CCP NA / White Wolf Publishing March 2007 - August 2007
Sitel Corporation 2001 - 2007
Skills
Game Development, Hardware, Video Games, CSS, MMO, Computer Games, Web Development, Game Design, SQL, Gameplay, Online Gaming, Visual Studio, MMORPG, Xbox 360, Perforce
Education
University of Nebraska at Omaha
Dan Clemens's Sitel Corporation Experience 1991 - 1998
Job Telecommunications at Omaha Steaks
Industry Telecommunications
Experience
Omaha Steaks 2008 - Present
iSECUREtrac Corporation June 2002 - September 2008
Ameritrade Holding 1999 - 2002
SITEL Corporation 1991 - 1998
Skills
Vendor Management, Account Management, Team Leadership, Process Improvement, Call Center, Team Building, Call Centers, Business Analysis, Strategic Planning, Customer Service, Telecommunications, Leadership, New Business Development
Education
University of Nebraska at Omaha 1985 — 1989
Westside High School
Omaha Steaks 2008 - Present
iSECUREtrac Corporation June 2002 - September 2008
Ameritrade Holding 1999 - 2002
SITEL Corporation 1991 - 1998
Skills
Vendor Management, Account Management, Team Leadership, Process Improvement, Call Center, Team Building, Call Centers, Business Analysis, Strategic Planning, Customer Service, Telecommunications, Leadership, New Business Development
Education
University of Nebraska at Omaha 1985 — 1989
Westside High School
Pamela Benner's Sitel Corporation Experience 1993 - 1998
Job Director of People Services at Nelnet
Industry Human Resources
Experience
Nelnet December 2013 - Present
Mosaic January 2012 - March 2013
Mosaic April 1999 - January 2012
Council for Human Resource Management 2008 - 2012
SITEL Corporation 1993 - 1998
Omaha Steaks 1988 - 1993
Skills
Performance Management, Employee Relations, Benefits Administration, HR Policies, HRIS, Deferred Compensation, Employee Benefits, Organizational..., Onboarding, Employee Engagement, Leadership Development, Talent Management, Succession Planning, Human Resources, Recruiting, Training, Workforce Planning, Applicant Tracking..., FMLA, Personnel Management, Talent Acquisition
Education
University of Nebraska at Kearney 1980 — 1984
B.S., Business Administration (Personnel and Management)
Nelnet December 2013 - Present
Mosaic January 2012 - March 2013
Mosaic April 1999 - January 2012
Council for Human Resource Management 2008 - 2012
SITEL Corporation 1993 - 1998
Omaha Steaks 1988 - 1993
Skills
Performance Management, Employee Relations, Benefits Administration, HR Policies, HRIS, Deferred Compensation, Employee Benefits, Organizational..., Onboarding, Employee Engagement, Leadership Development, Talent Management, Succession Planning, Human Resources, Recruiting, Training, Workforce Planning, Applicant Tracking..., FMLA, Personnel Management, Talent Acquisition
Education
University of Nebraska at Kearney 1980 — 1984
B.S., Business Administration (Personnel and Management)
James Saroka's Sitel Corporation Experience April 1998 - February 1999
Job Director, Compensation & Benefits at Gavilon
Industry Financial Services
Experience
The Gavilon Group LLC (A Marubeni Company) (Formerly ConAgra Trade Group) January 2007 - Present
American Red Cross Midwest Division March 2006 - December 2006
Valmont Industries September 2002 - March 2006
American Red Cross Midwest Blood Region March 1999 - September 2002
Sitel Corporation April 1998 - February 1999
Skills
Employee Benefits, Personnel Management, HRIS, Deferred Compensation, Human Resources, Employee Relations, Payroll, Performance Management, Compensation & Benefit, Incentive Programs
Education
Villanova University 2012 — 2014
Master's Degree, MSHRD-Human Resource Development
University of Nebraska at Omaha 1994 — 1999
Bachelor's Degree, BSBA-Business Management/Human Resource Management
The Gavilon Group LLC (A Marubeni Company) (Formerly ConAgra Trade Group) January 2007 - Present
American Red Cross Midwest Division March 2006 - December 2006
Valmont Industries September 2002 - March 2006
American Red Cross Midwest Blood Region March 1999 - September 2002
Sitel Corporation April 1998 - February 1999
Skills
Employee Benefits, Personnel Management, HRIS, Deferred Compensation, Human Resources, Employee Relations, Payroll, Performance Management, Compensation & Benefit, Incentive Programs
Education
Villanova University 2012 — 2014
Master's Degree, MSHRD-Human Resource Development
University of Nebraska at Omaha 1994 — 1999
Bachelor's Degree, BSBA-Business Management/Human Resource Management
Brad Garlock - SPHR's Sitel Corporation Experience January 1996 - November 1998
Job Director of Human Resources at Phillips Manufacturing
Industry Building Materials
Experience
Phillips Manufacturing November 1998 - Present
SITEL Corporation January 1996 - November 1998
Skills
Employee Relations, Human Resources, Onboarding, Talent Acquisition, Leadership, Employee Benefits, HRIS, Management, Talent Management, Employee Engagement, Personnel Management, Workforce Planning, Deferred Compensation, FMLA, Benefits Administration
Education
University of Nebraska-Lincoln 1988 — 1993
BSBA, Psychology-Major, Business Administration-Minor
Phillips Manufacturing November 1998 - Present
SITEL Corporation January 1996 - November 1998
Skills
Employee Relations, Human Resources, Onboarding, Talent Acquisition, Leadership, Employee Benefits, HRIS, Management, Talent Management, Employee Engagement, Personnel Management, Workforce Planning, Deferred Compensation, FMLA, Benefits Administration
Education
University of Nebraska-Lincoln 1988 — 1993
BSBA, Psychology-Major, Business Administration-Minor
Diane Boysen's Sitel Corporation Experience March 1998 - September 1998
Job Senior Business Analyst at Omaha Nebraska
Industry Information Technology and Services
Experience
Omaha Nebraska July 2015 - Present
Solutionary September 2010 - June 2015
Epic Connections/ICCS May 2008 - January 2010
Diane Boysen Consulting 1999 - May 2008
SITEL Corporation March 1998 - September 1998
SITEL Corporation 1995 - March 1998
West Interactive 1992 - 1995
Skills
Relationship Management, Program Management, Process Improvement, Management, Strategic Planning, Customer Service, Outsourcing, Customer Satisfaction, Team Building, Leadership, CRM, Analysis, Requirements Analysis, Service Delivery, Business Process, Software Documentation, Security, Call Centers, Sales, Vendor Management, Solution Selling, IT Management, Telecommunications, SaaS, Disaster Recovery, Managed Services, Data Center, Enterprise Software, Professional Services, Network Security, Cloud Computing
Education
University of Nebraska at Omaha 1978 — 1982
Fine Arts
Omaha Nebraska July 2015 - Present
Solutionary September 2010 - June 2015
Epic Connections/ICCS May 2008 - January 2010
Diane Boysen Consulting 1999 - May 2008
SITEL Corporation March 1998 - September 1998
SITEL Corporation 1995 - March 1998
West Interactive 1992 - 1995
Skills
Relationship Management, Program Management, Process Improvement, Management, Strategic Planning, Customer Service, Outsourcing, Customer Satisfaction, Team Building, Leadership, CRM, Analysis, Requirements Analysis, Service Delivery, Business Process, Software Documentation, Security, Call Centers, Sales, Vendor Management, Solution Selling, IT Management, Telecommunications, SaaS, Disaster Recovery, Managed Services, Data Center, Enterprise Software, Professional Services, Network Security, Cloud Computing
Education
University of Nebraska at Omaha 1978 — 1982
Fine Arts
Cindy Colony's Sitel Corporation Experience 1993 - 2000
Job Senior Director Client Operations at Alorica
Industry Telecommunications
Experience
Alorica January 2000 - Present
SITEL Corporation 1993 - 2000
Dun & Bradstreet 1985 - 1993
Skills
Management, Call Center, Customer Experience, Process Improvement, Program Management, Leadership, Call Centers, Analysis, Vendor Management, Account Management, CRM, Customer Satisfaction, Business Process...
Education
University of Nebraska at Kearney 1981 — 1985
Bachelor of Science, Business Administration with Marketing and Manageemnt Emphasis
Alorica January 2000 - Present
SITEL Corporation 1993 - 2000
Dun & Bradstreet 1985 - 1993
Skills
Management, Call Center, Customer Experience, Process Improvement, Program Management, Leadership, Call Centers, Analysis, Vendor Management, Account Management, CRM, Customer Satisfaction, Business Process...
Education
University of Nebraska at Kearney 1981 — 1985
Bachelor of Science, Business Administration with Marketing and Manageemnt Emphasis
Tammy Biggs's Sitel Corporation Experience October 2001 - March 2004
Job Director of Benefits at Creighton University
Industry Human Resources
Experience
Creighton University September 2013 - Present
Creighton University May 2008 - Present
Avantas, LLC 2004 - 2008
SITEL Corporation October 2001 - March 2004
AAA Nebraska 1998 - 2001
Skills
Deferred Compensation, Employee Relations, Employee Benefits, HRIS, Onboarding, Human Resources, HR Policies, Workshop Facilitation, Strategic Planning, Health Insurance, Benefits Administration, Personnel Management, Talent Acquisition, Succession Planning, FMLA, Organizational..., New Hire Orientations, Employee Engagement, Performance Management, Talent Management, Employment Law, Recruiting, Job Evaluation
Education
University of Nebraska at Omaha 1987 — 1992
Bachelor of Science, Human Resource Management & Marketing
Creighton University September 2013 - Present
Creighton University May 2008 - Present
Avantas, LLC 2004 - 2008
SITEL Corporation October 2001 - March 2004
AAA Nebraska 1998 - 2001
Skills
Deferred Compensation, Employee Relations, Employee Benefits, HRIS, Onboarding, Human Resources, HR Policies, Workshop Facilitation, Strategic Planning, Health Insurance, Benefits Administration, Personnel Management, Talent Acquisition, Succession Planning, FMLA, Organizational..., New Hire Orientations, Employee Engagement, Performance Management, Talent Management, Employment Law, Recruiting, Job Evaluation
Education
University of Nebraska at Omaha 1987 — 1992
Bachelor of Science, Human Resource Management & Marketing
Chris Roarty's Sitel Corporation Experience April 1991 - November 1994
Job Sr. Application Architect at First Data
Industry Financial Services
Experience
First Data Corporation November 1994 - Present
Sitel Corporation April 1991 - November 1994
Skills
COBOL, Testing, Oracle, SQL, XML, Unix, PL/SQL, Analysis, Process Improvement, Business Analysis, ETL, Visual Basic, SDLC, Requirements Analysis, Requirements Gathering, Databases, DB2, Software Project..., Enterprise Architecture, Microsoft SQL Server
Education
University of Nebraska at Omaha 1994 — 1998
Bachelor of Science, Computer Science
First Data Corporation November 1994 - Present
Sitel Corporation April 1991 - November 1994
Skills
COBOL, Testing, Oracle, SQL, XML, Unix, PL/SQL, Analysis, Process Improvement, Business Analysis, ETL, Visual Basic, SDLC, Requirements Analysis, Requirements Gathering, Databases, DB2, Software Project..., Enterprise Architecture, Microsoft SQL Server
Education
University of Nebraska at Omaha 1994 — 1998
Bachelor of Science, Computer Science
Terrill Felder, MBA's Sitel Corporation Experience October 2001 - December 2004
Job Accountant III at Palmetto Health
Industry Hospital & Health Care
Experience
Palmetto Health April 2015 - Present
Palmetto Health December 2012 - Present
Trinity Hospital of Augusta June 2012 - December 2012
Trinity Hospital of Augusta June 2007 - June 2012
Medical College of Georgia December 2004 - April 2007
Sitel Corporation October 2001 - December 2004
Skills
Accounts Payable, Accounting, General Ledger, Invoicing, Account Reconciliation, Accounts Receivable, Accruals, Fixed Assets, Bank Reconciliation, Microsoft Excel, Balance Sheet, Data Entry, PeopleSoft, Expenses, Outlook, Microsoft Word, GAAP, PowerPoint, Access, Journal Entries, Healthcare, Billing, Reconciliations, Month End Close, Schedules, Lawson General Ledger, Income Statement, Revenue & Profit Growth, Department Budgeting, Customer Service, Word, Excel, 10 Key, AS400, Cash Flow Forecasting, Filing, Hyperion Enterprise, Monarch Pro, SQL, PMR, Business License, Community Benefit, Financial Statements, Finance, Expense Allocation, Budgeting & Forecasting, P
Education
University of Phoenix 2011 — 2012
Masters, Business Administration
University of Phoenix 2008 — 2011
Bachelors, Business Management
Augusta Technical College 2002 — 2004
Associates of Science, Accounting
Palmetto Health April 2015 - Present
Palmetto Health December 2012 - Present
Trinity Hospital of Augusta June 2012 - December 2012
Trinity Hospital of Augusta June 2007 - June 2012
Medical College of Georgia December 2004 - April 2007
Sitel Corporation October 2001 - December 2004
Skills
Accounts Payable, Accounting, General Ledger, Invoicing, Account Reconciliation, Accounts Receivable, Accruals, Fixed Assets, Bank Reconciliation, Microsoft Excel, Balance Sheet, Data Entry, PeopleSoft, Expenses, Outlook, Microsoft Word, GAAP, PowerPoint, Access, Journal Entries, Healthcare, Billing, Reconciliations, Month End Close, Schedules, Lawson General Ledger, Income Statement, Revenue & Profit Growth, Department Budgeting, Customer Service, Word, Excel, 10 Key, AS400, Cash Flow Forecasting, Filing, Hyperion Enterprise, Monarch Pro, SQL, PMR, Business License, Community Benefit, Financial Statements, Finance, Expense Allocation, Budgeting & Forecasting, P
Education
University of Phoenix 2011 — 2012
Masters, Business Administration
University of Phoenix 2008 — 2011
Bachelors, Business Management
Augusta Technical College 2002 — 2004
Associates of Science, Accounting
Timothy Gortman's Sitel Corporation Experience January 2000 - September 2003
Job Creative Insurance Solutions for the Aviation Industry.
Industry Insurance
Experience
Aviation Risk Consulting, Inc. February 2007 - Present
Allstate Insurance September 2003 - October 2006
Sitel Corporation January 2000 - September 2003
Skills
Insurance, Underwriting, Legal Liability, Workers Compensation, Liability, Commercial Insurance, Reinsurance, Casualty Insurance, General Insurance, Inland Marine, Umbrella Insurance, Brokers, Risk Management, Professional Liability, Property & Casualty...
Education
University of North Carolina School of the Arts 1994 — 1997
Aviation Risk Consulting, Inc. February 2007 - Present
Allstate Insurance September 2003 - October 2006
Sitel Corporation January 2000 - September 2003
Skills
Insurance, Underwriting, Legal Liability, Workers Compensation, Liability, Commercial Insurance, Reinsurance, Casualty Insurance, General Insurance, Inland Marine, Umbrella Insurance, Brokers, Risk Management, Professional Liability, Property & Casualty...
Education
University of North Carolina School of the Arts 1994 — 1997
Kris Graham's Sitel Corporation Experience 1989 - 2000
Job Senior Implementation Specialist at TeleVox Software
Industry Computer Software
Experience
TeleVox Software August 2007 - Present
Sitel Corporation 1989 - 2000
Skills
VB.NET, Microsoft SQL Server, ASP.NET, Databases, Customer Service, Process Improvement, Troubleshooting
Education
University of Nebraska at Kearney 1985 — 1989
BS, Computer Programming, Business
TeleVox Software August 2007 - Present
Sitel Corporation 1989 - 2000
Skills
VB.NET, Microsoft SQL Server, ASP.NET, Databases, Customer Service, Process Improvement, Troubleshooting
Education
University of Nebraska at Kearney 1985 — 1989
BS, Computer Programming, Business
Kimberly Fourman's Sitel Corporation Experience November 1998 - May 2000
Job Warranty Administrator at Hayes RV Center
Industry Retail
Experience
Hayes RV Center February 2013 - Present
Basic Energy Services October 2011 - October 2012
Longview Lanes/Oil Bowl September 2006 - March 2012
Alltel Communications October 2000 - February 2006
Express Personnel May 2000 - October 2000
Sitel Corporation November 1998 - May 2000
Skills
Interviewing, Mental Health, Case Management, Customer Service, Data Entry, Case Managment, Interviews, Customer Satisfaction, Research, Employee Relations, Leadership Development, Teaching, Organizational..., Outlook, Supervisory Skills, Coaching, Filing, First Aid, Cpr Certified, SAP, Technical Support, Accounts Receivable, Employee Benefits, Human Resources, Training, Process Scheduler, Spreadsheets, Accounts Payable, QuickBooks, Payroll
Education
University of Phoenix 2009 — 2011
Bachelors of Science degree, Psychology
University of Phoenix 2007 — 2009
Associates of Arts degree, Psychology
Longview High School 1995 — 1998
Hayes RV Center February 2013 - Present
Basic Energy Services October 2011 - October 2012
Longview Lanes/Oil Bowl September 2006 - March 2012
Alltel Communications October 2000 - February 2006
Express Personnel May 2000 - October 2000
Sitel Corporation November 1998 - May 2000
Skills
Interviewing, Mental Health, Case Management, Customer Service, Data Entry, Case Managment, Interviews, Customer Satisfaction, Research, Employee Relations, Leadership Development, Teaching, Organizational..., Outlook, Supervisory Skills, Coaching, Filing, First Aid, Cpr Certified, SAP, Technical Support, Accounts Receivable, Employee Benefits, Human Resources, Training, Process Scheduler, Spreadsheets, Accounts Payable, QuickBooks, Payroll
Education
University of Phoenix 2009 — 2011
Bachelors of Science degree, Psychology
University of Phoenix 2007 — 2009
Associates of Arts degree, Psychology
Longview High School 1995 — 1998
Felder Terrill's Sitel Corporation Experience October 2001 - December 2004
Job Accounts Payable Clerk at Trinity Hospital of Augusta
Industry Hospital & Health Care
Experience
Trinity Hospital June 2007 - Present
Medical College of Georgia December 2004 - May 2007
Sitel Corporation October 2001 - December 2004
Education
Augusta Technical College
Associate of Applied Technology, Accounting
University of Phoenix
Bachelor of Science, Business, Business Management
Trinity Hospital June 2007 - Present
Medical College of Georgia December 2004 - May 2007
Sitel Corporation October 2001 - December 2004
Education
Augusta Technical College
Associate of Applied Technology, Accounting
University of Phoenix
Bachelor of Science, Business, Business Management
Eileen Ellis's Sitel Corporation Experience February 2003 - June 2004
Job Customer Service Manager
Industry Consumer Services
Experience
Style Trucking December 2011 - Present
Trauner, Cohen Thomas Attorneys February 2006 - January 2009
Macy's October 2002 - February 2008
Nationwide Credit, Inc June 2004 - January 2006
Sitel Corporation February 2003 - June 2004
Sitel cont September 1996 - August 1999
Skills
Experience working with..., Excellent customer..., Attention to detail;..., Conflict resolution, Strong organizational..., Creative problem solver, Listening skills, Excellent communication..., Telecommunication skills, Adaptability, Energetic work attitude, Development & delivery...
Education
University of Phoenix 2009 — 2014
Bachelors Degree, Business Management
San Francisco City College 1977 — 1978
Accounting No Degree
George Washington High 1973 — 1976
High School Diploma
Style Trucking December 2011 - Present
Trauner, Cohen Thomas Attorneys February 2006 - January 2009
Macy's October 2002 - February 2008
Nationwide Credit, Inc June 2004 - January 2006
Sitel Corporation February 2003 - June 2004
Sitel cont September 1996 - August 1999
Skills
Experience working with..., Excellent customer..., Attention to detail;..., Conflict resolution, Strong organizational..., Creative problem solver, Listening skills, Excellent communication..., Telecommunication skills, Adaptability, Energetic work attitude, Development & delivery...
Education
University of Phoenix 2009 — 2014
Bachelors Degree, Business Management
San Francisco City College 1977 — 1978
Accounting No Degree
George Washington High 1973 — 1976
High School Diploma
Alan Siemek's Sitel Corporation Experience January 1997 - June 1999
Job Chief Financial Officer at Habitat for Humanity of Omaha
Industry Accounting
Experience
Nebraska Book Company July 1999 - June 2012
SITEL Corporation January 1997 - June 1999
MFS Communications Company, Inc January 1994 - January 1997
PricewaterhouseCoopers September 1983 - December 1993
Skills
Cash Management, Accounting, Forecasting, Cash Flow, Inventory Management, Retail, Income Statement, Accounts Receivable, Microsoft Excel, Budgets, Financial Analysis, Accounts Payable, Customer Service, Financial Reporting
Education
University of Nebraska-Lincoln 1980 — 1982
Bachelor of Science Degree
Nebraska Book Company July 1999 - June 2012
SITEL Corporation January 1997 - June 1999
MFS Communications Company, Inc January 1994 - January 1997
PricewaterhouseCoopers September 1983 - December 1993
Skills
Cash Management, Accounting, Forecasting, Cash Flow, Inventory Management, Retail, Income Statement, Accounts Receivable, Microsoft Excel, Budgets, Financial Analysis, Accounts Payable, Customer Service, Financial Reporting
Education
University of Nebraska-Lincoln 1980 — 1982
Bachelor of Science Degree
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY