Sprint Company
Industry: Telecommunications company
DescriptionSprint Corporation is an American telecommunications company that provides wireless services and is an internet service provider. It is the fourth-largest mobile network operator in the United States and serves 54 million customers as of October 2017. Customer service: 810 1 817-698-4199 Headquarters: Overland Park, Kansas, United States Subsidiaries: Boost Mobile, Virgin Mobile USA, CEO: Michel Combes (May 31, 2018–), Marcelo Claure (Aug 11, 2014–)
Sprint List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Sprint. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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28,278 Sprint employees in database. Find out everything there's to know about Sprint employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sprint Employees
Fifth Third Bank October 2014 - Present
Sprint May 2007 - October 2014
Trackburners Production LLC January 2004 - January 2014
Skills
Microsoft Office, Sales, Leadership, PowerPoint, Management, Customer Service, Music, Music Production, Leadership Development, Team Building, Training, Entertainment, Retail, Sales Management, Television, Microsoft Excel, Public Speaking, Team Leadership, Social Networking, Coaching, Banking, Customer Satisfaction
Education
Tennessee State University 2006 — 2009
Baylor Scott & White Health April 2015 - Present
Baylor Scott & White Health February 2014 - April 2015
Bank of America November 2013 - February 2014
Sprint 2002 - 2013
Skills
•Computer Navigational..., •Multi-Line Phone..., •Data Entry, Type 65..., •Call Center Experience, •Experience as a..., •Ability to operate..., Proficient in MS..., Invoicing, Finance, Employee Benefits, Accounting, Spreadsheets, Quality Assurance, Call Centers, Credit, Payments, Access, Accounts Receivable, Cash Flow, Coaching, Financial Services, Telephone Skills, Telecommunications, Customer Service, Customer Satisfaction, Customer Experience, Vendor Management, Wireless, Account Management, Mobile Devices, Process Improvement, Troubleshooting
Education
Western International University 2006 — 2007
Temple College 1994 — 1996
CVS Caremark Corporation October 2013 - Present
Sprint November 1998 - September 2013
Skills
Workforce Management, Training Delivery, Payroll, PeopleSoft, IEX Total View, CRO, Customer Service, Call Centers, Training, Process Scheduler, Customer Satisfaction, Customer Experience
Education
Tarrant County College
Synergetic Sound and Lighting May 2007 - Present
B101-FM Philadelphia November 2011 - February 2013
TradioV February 2013 - 2013
Verizon FiOS April 2012 - July 2012
Sprint October 2011 - April 2012
Verizon FiOS June 2010 - October 2011
GotVape.com December 2009 - January 2010
Beasley Broadcast Group October 2006 - March 2009
Viacom September 2006 - 2007
Verizon Wireless September 2002 - October 2003
Skills
Broadcast, Adobe Audition, Final Cut Pro, Audio Editing, Pro Tools, Premiere, Radio, Video, Editing, Live Events, Dreamweaver, Sound, Voice Over, Video Production, Radio Broadcasting, Television, Music, Photoshop, Avid, VoxPro, Broadcast Television, Facebook, Media Production, AudioVault, Digital Media, New Media, WordPress, Video Editing, Film Production, Recording, Commercials, Audio Vault, Ableton Live, FL Studio, Sony Vegas, DJ, Traktor, Hosting, Radio Host, Emcee, Production Managment, Entertainment, Audio Engineering, Audio Post Production, Corporate Events, Videography
Education
Temple University
BA, Broadcasting, Telecommunications and Mass Media
University of Delaware
Computer Science
Cenpatico November 2014 - Present
McLane Company, Inc. December 2013 - November 2014
Sprint April 2009 - September 2013
Sprint May 2004 - April 2009
Nextel Communications August 2005 - September 2005
Nextel Communications October 2003 - May 2004
Nelnet Business Solutions October 2002 - October 2003
Nextel Communications October 2000 - July 2002
Nextel Communications September 1999 - October 2000
Nextel Communications August 1998 - March 1999
Skills
Data Analysis, SQL, Oracle, Business Objects, Call Centers, Management, Microsoft SQL Server, Data Warehousing, Networking, Software Documentation, Mobile Devices, Project Management, SAP, User Acceptance Testing, Visio, MySQL, Vendor Management, Troubleshooting, Business Intelligence, Adobe Creative Suite, Data Modeling, MS Project, Program Management, Process Improvement, Statistical Data..., Oracle express 11g, GIS, Microsoft Project, Geographic Information..., MicroStrategy Reporting
Education
Texas A&M University Central Texas 2013 — 2014
Bachelor of Science (BS), Computer Information Systems / Software Engineering & Database Design
Temple College 2007 — 2012
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design
SilverBack TPA / NTSP August 2014 - Present
NTSP March 2014 - July 2014
FDS 2009 - 2012
Land IT September 2007 - June 2008
Sprint December 2006 - July 2007
Indico Public Safety October 2000 - June 2006
Flashnet January 1999 - October 2000
Aledo Electric January 1995 - January 1999
Skills
SQL, Java, Microsoft SQL Server, JavaScript, XML, HTML, Linux, Unix, Oracle, MySQL, C#, ASP.NET, C++, Windows Server, Active Directory, Software Development, .NET, Requirements Analysis, PHP, Operating Systems, Borland Delphi, Paradox, SSRS, Electrocardiography
Education
Tarrant County College
Electrocardiograph Technology/Technician, 93.51
Computer Learning Center 1999 — 2000
Technical, Computer Science
MarketSource Inc. February 2015 - Present
The Quilt Transitional Services Inc. June 2013 - December 2014
Medical Direct Club LLC May 2012 - May 2013
WTST The blaze campus radio January 2008 - June 2012
Sprint August 2008 - May 2012
Tennessee State University January 2011 - January 2012
Skills
Marketing Communications, Event Management, Event Planning, Sales, Promotions, Public Relations, Team Leadership, Leadership, Business Development, Management, Negotiation, Social Networking, Social Media Marketing, Advertising, Social Media, Marketing, Microsoft Office, Customer Service
Education
Tennessee State University 2011 — 2013
Masters in Arts and Science, Human Performance, 3.0
Tennessee State University 2006 — 2010
Bachelors Degree, Mass Communication/Media Studies
Knightvest Management January 2015 - Present
AT&T September 2014 - January 2015
Sprint December 2012 - September 2014
Skills
Telecommunications, Sales, Customer Service, Wireless, Microsoft Office, Team Leadership, Account Management
Education
Tarrant County College 2013 — 2016
Architecture
University of Central Oklahoma 2012 — 2016
Business Administration and Management, General
T-Mobile May 2013 - Present
MetroPCS August 2011 - May 2013
Abington School District 2005 - 2011
T-Mobile October 2005 - July 2010
Sprint 2001 - 2004
Skills
Sales, Telecommunications, Customer Retention, Customer Experience, Customer Satisfaction, Retail, Sales Process, Team Leadership, Customer Service, Store Management, Merchandising, Training, Retail Sales, Inventory Management, Coaching, Recruiting, Marketing, Sales Presentations, Mobile Devices, Employee Training, Direct Sales, Time Management, Team Building, Planograms, Product Marketing, Building Relationships, Cellular Communications, Outlook
Education
Temple University 1999 — 2003
Bachelor of Science in Education
Penn State University 1996 — 1999
Elementary Education and Teaching
Father Judge High School 1991 — 1995
Sprint February 2013 - Present
T-Mobile December 2012 - February 2013
Ericsson December 2011 - November 2012
Ericsson April 2009 - November 2011
Ericsson January 2009 - March 2009
Skills
RNC, LTE, GSM, MapInfo, WCDMA, TEMS, UMTS, 2G, 3G, Drive Test, TEMS Investigation, Actix, Atoll, Antennas, 4G, RF Planning, Network Design, RF Engineering
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2011 — 2014
MGN, Maestría en Administración Empresarial
Tecnológico de Monterrey 2003 — 2009
IEC, Telecomunicaciones
360 Business Reviews - Search Engine Optimization, Video Production February 2014 - Present
Solavei July 2012 - Present
Amerivox Communications March 1999 - Present
Sprint 2008 - 2008
The Technology Store 1995 - 1999
The Clubhouse Restaurant 1995 - 1998
Sysco Foodservice 1991 - 1994
Skills
internet marketing, Sales Skills Training, Search Engine..., Social Media, Wordpress, Video Marketing, Video Conferencing, Referrals, Online Advertising, Lead Generation, Marketing, Cellular Communications, Wireless, Webinars, E-commerce SEO, Blogging, Social Media Blogging, Mobile Technology, SEO copywriting, Marketing Strategy, Video Email, Web Marketing, Social Media Marketing, Telecommunications, Telecommunications..., Telecommunications..., Telecommunications..., Telecommunications..., Internet Services, Internet Entrepreneur, Mobile Internet, Mobile Devices, Mobile Marketing, Mobile Applications, telecom audits
Education
Tennessee Technological University 1985 — 1990
BS, Marketing
Tennessee Technological University - College of Business Administration 1985 — 1990
Bachelor of Science, Marketing
Sprint August 2006 - Present
WingZone December 2002 - November 2005
AutoTester Inc August 1995 - October 2001
SBC Computers April 1992 - July 1995
Hyatt Regency DFW Racquet Club November 1989 - March 1992
United States Navy August 1985 - August 1989
Skills
Solution Selling, SaaS, Direct Sales, Customer Satisfaction, Telecommunications, Unified Communications, Training, Management, Sales, Team Leadership, Process Improvement, Wireless, Managed Services, Leadership, Account Management, SDLC, Vendor Management, Quality Assurance, Contract Negotiation, Requirements Analysis, Business Analysis, Strategic Partnerships, Cross-functional Team..., Program Management, Strategic Planning, Salesforce.com
Education
Tarrant County College 1990 — 1992
Computer and Marketing
North Allegheny High School 1982 — 1985
IBM January 2014 - Present
Fiberlink (acquired by IBM December 18, 2013) November 2003 - December 2013
The Neat Company January 2009 - November 2013
Greater Philadelphia Chamber of Commerce 2011 - 2013
Virtela Technology Services Incorporated January 2000 - January 2002
Sprint January 1993 - December 2000
Unisys 1988 - 1992
Skills
Marketing, Leadership, Strategy, SaaS, Cloud Computing, Managed Services, Product Marketing, Business Development, Security, Product Management, Telecommunications, E-commerce, Data Center, Mobile Applications, Mobile Devices
Education
New York University - Leonard N. Stern School of Business 1993 — 1995
MBA
Temple University - Fox School of Business and Management 1985 — 1989
BBA, Economics & Finance
Baylor Scott & White Healthcare June 2014 - Present
Sprint February 2001 - October 2013
Central Texas Council of Governments March 1998 - July 2000
Skills
CDMA, Computer Network..., Telecommunications, Wireless, Call Centers, Troubleshooting, Cellular Communications, 4G, IP, Wireless Networking, Customer Satisfaction, Customer Retention, Networking, LAN-WAN, MPLS, Managed Services, Telephony, WAN, Frame Relay, Mobile Devices, Technical Support, Vendor Management, Cisco Technologies, Cabling, Collections, Finance, Payments, Escalation Resolution, Credit, Federal Government, Vetting, Address Verification, Customer Experience, Network Engineering, VoIP, EVDO, Mobile Technology, ATM networks, Wireless Broadband, Customer Service
Education
Temple College 1980 — 2008
Associate of Arts (AA), General Studies
Microcomputer Technology Institute 1988 — 1989
Certificate, Office Automation Technology
Baylor Scott & White Health April 2015 - Present
Sprint September 2014 - March 2015
Sprint May 2012 - October 2013
Sprint October 2007 - May 2012
United States Marine Corps June 2003 - April 2010
Jeld-Wen December 2004 - September 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Computer/Technical..., Team Building, Teamwork, Team Leadership, Customer Satisfaction, Customer Service, Customer Support, Time Management, Call Centers, Training, PowerPoint, Human Resources, Technical Support, Troubleshooting, Data Entry, Leadership, Government, Coaching, Employee Training, Customer Experience
Education
Temple College 2014 — 2016
Associate of Science (A.S.), Radiologic Technology, Freshman
Walmart January 2015 - Present
Baylor Scott & White Health Careers July 2014 - December 2014
Sprint April 2001 - October 2013
Extraco Banks 1999 - 2001
Skills
Leadership, Customer Service, Telecommunications, Team Leadership, Customer Satisfaction, Call Centers, Sales, Wireless, Customer Retention, Customer Experience, Management, Troubleshooting, Microsoft Office
Education
Temple College 1999 — 2001
Temple High School 1995 — 1999
Chism Corporation January 2011 - Present
Chism Corporation January 2011 - Present
AT&T Mobility January 2008 - September 2009
Sprint October 2007 - December 2007
RadioShack September 2004 - October 2007
Skills
Corporate Finance, Economics, Entrepreneurship, Public Speaking, Research, Microsoft Office, PowerPoint, Marketing Communications
Education
Winston-Salem State University 2009 — 2012
BS Economics and BS Marketing, Economics
Temple University - Fox School of Business and Management 2007 — 2008
Undecided undergrad, Business Administration and Management, General, Freshman
Blu Skyy Realty April 2008 - Present
Sprint September 2010 - April 2013
Gee's Group/Blu Skyy Realty July 2004 - April 2013
Drescher & Tanyag 2006 - December 2008
Sprint May 2000 - July 2004
Skills
Sales, Contract Negotiation, Sales Management, Customer Service, Real Estate, New Business Development, Selling, Marketing, Salesforce.com, Marketing Strategy, Telecommunications
Education
Temple University 1981 — 1985
BS, Business Adminsitration
Upper Dublin High School 1977 — 1979
High School Diploma, General Studies
Sprint December 2014 - Present
YMCA August 2013 - December 2014
YMCA of Greater Indianapolis August 2013 - March 2014
Skills
Customer Service, Microsoft Office, Event Planning, Time Management, Teamwork, Microsoft Excel, Microsoft Word, PowerPoint, Research, Social Media, Public Speaking, English, Java, HTML, C, Windows, Sports
Education
Taylor University 2009 — 2013
Bachelor of Arts (BA), Sports Management
DHL June 2014 - Present
Carestream Dental May 2004 - April 2014
AT&T (BellSouth) October 2002 - April 2004
Sprint September 2001 - July 2002
Skills
HDI Manager..., Technical Support, Product Management, Medical Devices, Dentistry, Softdent, Active Directory, VMware, Software Documentation, Troubleshooting, Windows Server, Help Desk Support, Practice Management, Windows XP, CRM
Education
Tennessee State University 1994 — 2000
Bachelor of Science (B.S.), Computer Science
Sprint 2012 - Present
GameStop August 2011 - September 2013
Boulevard Family Restaurant July 2009 - August 2010
Skills
Communication Skills, Sales, Teamwork, Problem Solving, Customer Satisfaction, Customer Retention, Writing, Blogging, Microsoft Word, Photoshop, WordPress, Social Media, SEO, Journalism, Online Journalism, Waitressing, iPhone Support, Gaming Industry, Positive Personality, Leadership Initiatives, Networking
Education
Temple University 2010 — 2015
currently enrolled, Communication, Journalism, and Related Programs
MTI Global Services August 2013 - Present
Sprint Store Pentagon Row January 2008 - January 2013
Sprint 2008 - 2013
Skills
Electronics
Education
TESST College of Technology-Beltsville 2004 — 2006
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Tesst College 2004 — 2006
Associate
University of Nevada Las Vegas October 2011 - Present
Clark County February 2014 - October 2014
The Academy of Healing Arts January 2008 - March 2011
Corinthian Colleges, Inc. January 2007 - January 2008
The Institute of Learning Research August 2004 - May 2005
Sprint July 2001 - March 2004
AT&T May 1997 - May 2000
Education
Tennessee State University 1995 — 2004
Master of Education, Administration and Supervision
Genesco October 2005 - Present
Sprint June 1999 - September 2004
Skills
Master Scheduling, Cashiers, OB GYN Assistant, Order Picking, Retail Sales, Teacher's assitant
Education
Tennessee Technology Center at Nashville 1995 — 1999
Associate's degree, Industrial Engineering
Arthur's Beauty College Ft. Myers,FL
Cosmetology, Cosmetology/Cosmetologist, General
Sprint October 2014 - November 2014
Alorica October 2013 - May 2014
ACS October 2010 - February 2011
Sprint July 2007 - December 2009
Sprint January 2003 - July 2007
Sprint April 2002 - January 2003
Sprint February 2002 - April 2002
Sprint April 2001 - February 2002
Skills
Leadership, Process Improvement, Training, Customer Retention, Troubleshooting, Analysis, Management, Human Resources, Customer Service, Wireless, Customer Support, Call Centers
Education
Temple College 1996 — 2001
The University of Texas at San Antonio 1994 — 1995
Basic Curriculum
Enterprise Holdings June 2013 - Present
Verizon Wireless November 2012 - April 2013
Verizon Wireless May 2011 - October 2012
Verizon Wireless September 2009 - April 2011
WSMV (News Channel 4) January 2008 - May 2009
Sprint 2006 - 2008
Skills
M2M, Wireless, Telecommunications, Cellular Communications, Wireless Broadband, Management, Sales, B2B, Competitive Analysis, CRM, Leadership
Education
Tennessee State University 2005 — 2009
Bachelor's degree, Mass Communication/Media Studies
Sprint December 2007 - Present
Skills
Telecommunications, CDMA, Cellular Communications, 4G, LTE, Mobile Devices, 3G, WiMAX, MPLS, Wireless Networking, Customer Experience, Telephony, Wireless, Troubleshooting
Education
Temple College
Business, Management, Marketing, and Related Support Services
Sprint 2007 - 2013
Skills
Telecommunications, Microsoft Excel, Microsoft Word, PowerPoint, Wireless, Call Centers, Mobile Devices
Education
Tarrant County College 2011 — 2014
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Ingram Micro Mobility June 2006 - Present
Ingram Micro Mobility April 2011 - 2013
Ingram Micro Mobility (Brightpoint) July 2009 - April 2011
Touchstone Wireless June 2006 - July 2009
Progressive Insurance 2005 - 2006
Sprint 2002 - 2005
Skills
Continuous Improvement, Strategic Planning, Crisis Management, Process Improvement, Quality Management, Lean Logistics, Quality System, Logistics, Troubleshooting, Program Management, Team Leadership, Six Sigma, Project Planning, ISO, Vendor Management, Operations Management, Leadership, CRM, Supply Chain, Manufacturing, Quality Assurance, Business Development, Operational Excellence, Enterprise Software, Supply Chain Management, Product Management, Business Process..., Cross-functional Team..., Business Intelligence, Analytics, Lean Manufacturing
Education
Tennessee Technological University - College of Business Administration 2001 — 2003
Convergys August 2013 - Present
T-Mobile July 2013 - Present
Sprint August 2010 - October 2012
Skills
Sales, Credit, Cellular Communications, Telecommunications, Call Centers, Customer Retention, Customer Satisfaction, Customer Experience, Direct Sales, Process Improvement, VoIP, Customer Service
Education
ITT Technical Institue 1984 — 1986
Associate of Arts and Sciences (A.A.S.), Electronics Technology/Technician
Taylor Business Institute 1984 — 1984
Associate of Arts and Sciences (A.A.S.), Electronics Engineering Technology
Dunbar Vocational High 1976 — 1979
G.E.D
Sprint December 2007 - November 2014
Sprint November 2006 - November 2007
Sprint September 2006 - November 2006
Sprint January 2005 - September 2006
Skills
Regression Testing, HP Quality Center, HP QTP, Software Quality..., Manual Testing, Testing, Call Centers, System Testing, User Acceptance Testing, Quality Assurance, Test Cases, Leadership, Customer Satisfaction, Project Management, Telecommunications, Wireless, Management, Team Leadership, Customer Service, Cross-functional Team..., Microsoft Office, Process Improvement, Mobile Devices, Training
Education
Temple University 1997 — 1999
Bachelor's Degree, Electrical and Electronics Engineering
Atlas Management Corporation June 2014 - Present
Modis June 2013 - June 2014
RemX Specialty Staffing July 2011 - May 2013
Questar Staffing 2007 - July 2011
RemX OfficeStaff 2011 - 2011
New Life 2004 - 2006
Sprint 2002 - 2004
SC Johnson Wax Worldwide 1997 - 2001
Zantus 1995 - 1997
Skills
Interviews, Employee Relations, Human Resources, Recruiting, Talent Acquisition, New Hire Orientations, Onboarding, Management, Applicant Tracking..., Training, Customer Service, Job Fairs, Social Media, Marketing, Resume Writing, Business Development, College Recruiting, Policy, Career Counseling, Networking, Organizational..., Hiring, Strategy, Benefits Negotiation, Public Speaking, Employee Benefits, Leadership Development, Job Coaching, Temporary Placement, Internet Recruiting, Benefits Administration, Executive Search, Talent Management, Sourcing, Staffing Services, Taleo, Screening, Job Descriptions, HRIS, Performance Management, Temporary Staffing, Technical Recruiting
Education
Tennessee State University 1992 — 1994
Psychology
Kaplan University
Bachelor of Science (BS), Psychology
Macy's October 2014 - Present
Macys September 2013 - Present
Macy's October 2010 - September 2013
EMBARQ April 2001 - December 2009
Sprint October 1986 - March 2001
Skills
Youth Empowerment, Telecommuting, Teleconferencing, Telecommunications, Projects, Project Management, Program Management..., Organizational Vision, Quality Assurance, Quality Auditing, Best Practices, Call center start-up, Service Delivery, Problem Analysis, Problem Solving, Root Cause Problem..., Issue Resolution, Issue Management, Business Operations, Sales Support Tools, Sales Operations, Customer-focused, Customer Satisfaction, Customer Surveys, Customer Driven, Client-focused, Client-oriented, Teaming, Teamwork, Microsoft Applications, Process Improvement, Loyalty Programs, Brand Loyalty, Building Customer..., Customer Service, Sales, Management, Public Speaking, Team Building, Team Leadership, Time Management, Program Management, Call Centers, Microsoft Office, Community Outreach, Accountability
Education
Temple University 1977 — 1982
Bachelor of Science (B.S.), Therapeutic Recreation/Recreational Therapy
Ercot February 2012 - Present
Harte-Hanks January 2009 - February 2012
Harte-Hanks, Inc. July 1998 - July 2008
Sprint July 1996 - July 1998
Skills
Business Intelligence, Data Warehousing, Oracle, Cognos, PL/SQL, SQL, CRM, Databases, SDLC, Process Improvement, SCRUM, Sql Server
Education
Tecnológico de Monterrey 1989 — 1993
BS in Computer Science, Information Systems
Sprint SeimensApplied Materials2000 - 2005
Applied Materials 2000 - 2005
Skills
Vendor Management, Troubleshooting, Program Management, Managed Services, Data Center
Education
Temple College 1976 — 1978
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Temple High Shool 1971 — 1973
Graduate
Tangoe February 2009 - Present
Sprint June 2006 - February 2009
Sprint August 2002 - June 2008
Netherland Sewell and Associates - NSAI June 2001 - June 2002
Hall Kinion 1998 - 2000
Skills
Wireless, Mobile Devices, Telecommunications, Managed Services, Telecom Expense..., Editing, Mobile Technology, Product Marketing, Proposal Writing
Education
The George Washington University - School of Business 2006 — 2008
Project Management Professional
Tarrant County College 1991 — 1992
Fikes Wholesale June 2014 - Present
Sprint July 2010 - August 2013
Extraco Banks March 2003 - June 2010
Skills
Management, Sales, Customer Service, Microsoft Office, Team Building, Leadership, Banking, Account Management, Loans, Solution Selling, Strategic Planning
Education
Temple College
Certificate of Business Management, Business, Management, Marketing, and Related Support Services
GRM Document Management - Contractor June 2013 - Present
Sprint September 2006 - September 2008
Sprint Nextel December 2005 - September 2006
MCI Worldcom February 1999 - June 2005
Skills
Telecommunications, Switches, Networking, CDMA, T1, Management, Optical Fiber, DWDM, Managed Services, Software Installation, LAN-WAN, Computer Network..., Network Engineering, DS3, Wireless, Telephony, Troubleshooting, Network Design, MPLS, DMS-250, Team Leadership, Teaching, Quick Grasping, Note Taking, Nortel DMS, Data Entry, Job Scanning, Kofax, Netcool, Procomm Plus, Firebird, LTE, Canon
Education
TESST College of Technology-Beltsville 1997 — 1999
Certificate, Computers, Electronics and Telecommunications
Suitland High School 1991 — 1995
Accounting, 3.0
CareFlite May 2014 - Present
Texas Department of Family and Protective Services September 2013 - April 2014
CareFlite June 2010 - September 2013
Johnson County Sheriff June 2003 - March 2012
Circle Rockin's M Ranch February 2008 - June 2010
Dallas County Health District June 2007 - February 2008
City of North Richland Hills 2005 - 2007
TEKsystems October 2004 - April 2005
Sprint April 2004 - October 2004
Johnson County Sheriff June 2003 - April 2004
Skills
Enforcement, Police, Criminal Investigations, Patrol, Criminal Justice, Firearms, Crime Prevention, Public Safety, Interrogation, Private Investigations, Evidence, Field Training, Field Training Officer, Surveillance, Investigation, Executive Protection, Emergency Management, Homeland Security, Management, Project Management, Resource Management, Resource Coordination, Preparedness, Security, Policy, NIMS, Emergency Services, Self Defense, Security Operations, Tactics, Crisis Management, Background Checks, Physical Security, Law Enforcement, First Aid, Internal Investigations, First Responder, Government, Personal Protection, Microsoft Office, Public Speaking, Disaster Response, Training
Education
University of Phoenix 2014 — 2015
Master's Degree, Psychology and Behavioral Health
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Criminal Justice Administration (focus on Management), 3.98
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration, 4.0 GPA
Tarrant County College 2001 — 2001
None, Computer Systems Networking and Telecommunications, 3.5
Hewlett-Packard July 2013 - Present
U.S. Department of Labor November 2012 - Present
US Army January 2005 - June 2008
Lockheed Martin May 2002 - January 2003
CSC February 2001 - September 2001
Sprint January 1999 - January 2000
Flash.Net January 1997 - January 1998
Flash.Net January 1997 - January 1998
BRUSKIN & GOLDRING market research January 1996 - January 1997
AT&T January 1996 - January 1997
Skills
Networking, System Deployment, TCP/IP, Security, Technical Support, VPN, Customer Service, HTML, Wireless, XP, Marketing, Troubleshooting, Configuration Management, Databases, Software Installation, Mobile Devices, Software Documentation, Call Centers, Customer Satisfaction, Visio, Hardware, Sales, Windows 7, Computer Hardware
Education
University of North Texas 2008 — 2011
Current, Fine arts
Tarrant County College
University of North Texas
Sprint January 2008 - February 2009
Cranberry Consulting, LLC January 2000 - March 2007
Modis October 1997 - December 1999
Computer Sciences Corporation January 1996 - October 1997
Motorola May 1989 - January 1996
Northern Telecom June 1988 - August 1988
Northern Telecom June 1987 - September 1987
Skills
PeopleSoft, Testing, Business Process, Software Project..., IT Strategy, PeopleCode, SQR, Risk Management, Oracle Applications, Software Development, SQL, Project Planning, Requirements Analysis, Leadership, Software Documentation, Process Improvement, Oracle, Business Analysis, Integration, Visio, Financials, Telecommunications, Quality Assurance, Analysis, PeopleTools, Enterprise Architecture, Business Process..., Vendor Management, SDLC, Supply Chain Management, Supply Chain, Professional Services, Cross-functional Team..., Business Intelligence, Requirements Gathering, Business Development, ERP
Education
O'Reilly School of Technology 2010 — 2011
CEU, Java Programming
University of Tennessee-Knoxville 1986 — 1988
BSBA, Management - Production and Operations
Tennessee Technological University 1984 — 1986
Business
Franklin 1980 — 1984
Sprint February 2012 - Present
Sprint Nextel 2003 - February 2012
Skills
Telecommunications, CDMA, Wireless, Cellular Communications, Vendor Management, VoIP, LTE, Account Management, Project Management, WiMAX, 3G, IP, Managed Services, Program Management, 4G, Mobile Devices
Education
Temple College
PwC June 2010 - Present
PepsiCo/Frito Lay April 2010 - June 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - May 2010
The Shelton Group June 2006 - September 2009
Mystic Tan, Inc. 2003 - 2004
Houghton Mifflin 2001 - 2004
Sprint 1991 - 2001
Skills
Event Management, Marketing Strategy, Strategic Planning, Marketing, Event Planning, Public Relations, Advertising, Budgets, Business Strategy, Leadership, Management, Management Consulting, New Business Development, Program Management, Project Management, Sales, Business Development, Account Management, Corporate Communications, Digital Marketing, Email Marketing, Integrated Marketing, Market Research, Social Media, Social Media Marketing
Education
Texas A&M University-Texarkana 1987 — 1991
Bachelor of Business Administration (B.B.A.)
Texarkana College 1987 — 1989
Associate's degree, Marketing
Sprint 1985 - 2003
Skills
Coaching, Employee Training, Training, Team Leadership, Vendor Management, Public Speaking, Leadership Development, Management, Project Management
Education
Tennessee Technological University
Bachelor of Science (B.S.), Mathematics
CenturyLink December 2009 - Present
All Source Telecom October 2006 - November 2009
Sprint January 2001 - December 2004
Sprint December 1987 - October 1999
Skills
Solution Selling, Telecommunications, Managed Services, Account Management, Direct Sales, Salesforce.com, Unified Communications, VoIP, B2B, Sales Process, Sales Operations, Sales, Customer Retention, MPLS, Cold Calling
Education
Taylor University 1983 — 1987
Bachelor of Arts (B.A.), Communication and Media Studies
Ericsson September 2009 - Present
Sprint November 2000 - September 2009
Ezode January 2000 - September 2000
H.L. Yoh August 1999 - January 2000
Oasis communications March 1996 - August 1999
Skills
LTE, Telecommunications, CDMA, Wireless, 3G, 4G, IP, WiMAX, RF, Integration, Troubleshooting, Microwave, Network Vision, T1 & testing, EVDO, Microwave routing &..., VoIP, Wireless Networking, Cabling, GSM, BSS, WCDMA, Transmission, Fiber Optics, Program Management, CDMA2000, 1XRTT, Wirless Network IP..., Tellabs 5500, Alcatel, Cisco Technologies, smart edge, VSE, CBRS, MGW provisioning, MGW troubleshooting, AEC, wireless switch site..., IPA, wireless site security
Education
Tarrant County College
Dell/Apex Systems July 2015 - Present
Baylor Scott & White Healthcare July 2013 - July 2015
Sprint September 2001 - February 2012
Skills
Hospitals, Outlook, Healthcare Management, Healthcare, Microsoft Word, PowerPoint, Customer Service, HIPAA, Microsoft Excel, EMR, Microsoft Office, Windows, Healthcare Information..., Public Speaking, Data Entry, EHR, Teaching, Team Building, Epic Systems, Process Improvement, Inpatient, Troubleshooting, Leadership, Training, Physicians, Healthcare Industry, Medical/Surgical, PACS, Radiology, EKG, Patient Education, Ambulatory Care, Administration, Health Information..., English, Research, Ambulatory, CPOE, Go Live Support, Radiant, ICD-9, ClinDoc, Health Information..., Stork, Medicaid, Telemetry, GoLive, Credentialing, Physician Relations, Telecommunications
Education
Tarrant County College 2011 — 2011
Business/Commerce, General
Sprint May 2014 - Present
Faulkner Cadillac November 2013 - May 2014
Sprint June 2007 - October 2013
Newtown Athletic Club 2000 - 2001
Skills
Telecommunications, Wireless, PMO, Mobile Devices, Project Management, LTE, Software Project..., Integration, CDMA, Business Development, Project Planning, Business Intelligence, Networking, Management, Strategy, Sales, Sales Management, Solution Selling, Account Management, Contract Negotiation, Electronic Forms, Customer Service, Fleet Management, Team Building
Education
Temple University 2000 — 2005
Bachelor of Science (BS), Kinesiology and Exercise Science
Twin Cities RISE! August 2013 - December 2014
Summit-University Planning Council December 2012 - July 2013
Vertex Innovations, Inc. December 2010 - January 2012
Sprint September 2009 - December 2010
Sprint September 2008 - September 2009
Sprint August 2007 - September 2008
Bowne January 2005 - January 2007
XO Communications September 2003 - October 2004
SUPERVALU October 2002 - September 2003
Verio May 2001 - June 2002
Education
National Institute of Corrections 2014 — 2014
Offender Workforce Development Specialista, Global Career Development Facilitator
University of St Thomas 2012 — 2012
Mini Masters, Project Management
University of St. Thomas 2012 — 2012
Mini Masters, Non-Profit/Public/Organizational Management
Tennessee State University
Bachelor's, Business Administration/Accounting
Microsoft January 2014 - Present
Microsoft January 2012 - December 2013
NSHMBA Seattle Chapter June 2011 - December 2012
American Family Insurance May 2009 - October 2011
American Family Insurance June 2008 - May 2009
Embarq February 2006 - June 2008
Sprint June 2004 - February 2006
Skills
Segmentation, Strategy, Data Analysis, Marketing, Marketing Management, Management, Strategic Planning, Program Management, Market Analysis, B2B, Market Planning, Business Process..., Sales, Coaching, Customer Retention, Recruiting, Competitive Analysis, Cross-functional Team..., Customer Satisfaction, Spanish, Marketing Strategy, Market Research, Product Management, CRM, Operations Management, Business Development, Budgets, Mergers & Acquisitions, Customer Service, Team Building, Leadership, Business Strategy
Education
Thunderbird School of Global Management 2010 — 2012
MBA, Global Management
University of Kansas 2002 — 2004
Journalism, Marketing
Tecnológico de Monterrey 1997 — 2000
H.S., High School
Level 3 Communications August 2015 - Present
CenturyLink June 2001 - August 2015
Sprint August 1998 - June 2001
Professional Basketball August 1989 - August 1998
Skills
Telecommunications, Solution Selling, Time Management, New Business Development, Salesforce.com, Building Relationships, Strategic Planning, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Responsiveness, Following Up, Basketball, Coaching, Chess, Business Development
Education
Temple University - Fox School of Business and Management 1985 — 1989
BS SBM, Business Law
Morrisville High School 1981 — 1985
US Navy July 2012 - Present
Knowledge Universe November 2010 - July 2012
Wanna Play Program January 2009 - May 2009
Sprint March 2008 - February 2009
SCS Engineers June 2006 - August 2006
1940 Residence Hall February 2006 - May 2006
We Care Enrichment Center June 2004 - September 2005
Glory Cleaning Service May 2001 - March 2003
J & B's August 1999 - June 2000
Skills
Access, Microsoft Office, Database Administration, Telephone Skills
Education
Temple University 2005 — 2009
Bachelor of Arts, Psychology, African American Studies
Hammond School
ADP August 2015 - Present
Automatic Data Processing April 2011 - Present
ADP May 2007 - April 2011
G&K Services May 2001 - April 2007
Intermedia March 2000 - April 2001
Sprint October 1997 - March 2000
Skills
Human Capital Managment, Employee Relations, Talent Management, Payroll, Time Management, Enterprise Solution..., Global Execution, HRIS, HRIS Database Management, BPO, Global Management, IT Strategy, Strategic Sourcing, IT Service Management, Global Talent..., PEO, Sales Process, Human Resources, SaaS, Sales, Benefits Administration, Account Management, Recruiting, Team Building, Sales Management, Leadership, Process Improvement, Employee Benefits, HRO, Cold Calling, Salesforce.com, ADP Payroll, Personnel Management, Management, Applicant Tracking..., Program Management
Education
Tarrant County College 1993 — 1997
Business Management
Trinity High 1990 — 1993
Sprint July 2010 - Present
Sprint February 2009 - July 2010
EchoStar/DISH Network July 2006 - February 2009
Skills
Mobile Devices, 4G, Wireless, Telecommunications, CDMA, Total Quality Management, Statistical Process..., American Society of..., Workforce Management, Customer Experience, Quality Assurance, Qualitative Research, Call Centers, Troubleshooting, Cellular Communications, EVDO, Technical Support, Mobile Technology, Customer Retention, Mobile Communications, Leadership, Sales Operations, Training, Customer Satisfaction, Process Improvement, Sales, Vendor Management, Time Management, Management, Security, Managed Services, Selling, Testing
Education
Temple College 1987 — 1989
Associate Degree in Applied Science, Business Administration and Management, General
University of Mary Hardin Baylor
IHS March 2015 - Present
IHS March 2014 - Present
IHS (acquired ODS-Petrodata) April 2011 - March 2014
ODS-Petrodata April 2010 - April 2011
ODS-Petrodata June 2005 - April 2011
The Battalion 2004 - 2004
Sprint 2002 - 2004
Public Policy Research Institute 2001 - 2002
Skills
Editing, Customer Service, Petroleum, Oil/Gas, Energy, Upstream, Offshore Drilling, Gas, Energy Industry, Pipelines, Subsea Engineering, Databases, Drilling, Oil & Gas Industry, Natural Gas, Process Improvement, New Business Development, Contract Negotiation, Microsoft Office, Strategic Planning, Management, Oilfield, Field Development
Education
Texas A&M University 2000 — 2005
B.A., English Rhetoric
Los Fresnos High School 1996 — 2000
Sprint February 2001 - Present
Flashnet August 1997 - February 2001
Flashnet March 1998 - August 1999
Flashnet March 1997 - August 1997
Chevron June 1989 - March 1997
Skills
Succession Planning, Talent Management, HRIS, Employee Relations, Performance Consulting, Onboarding, Recruiting, Organizational..., Employee Engagement, Coaching, Personnel Management, Performance Management, HR Policies, Workforce Planning, Employee Training, Human Resources, Talent Acquisition, Needs Analysis, Training, Management, Team Building, Call Centers, Training Delivery, New Hire Orientations, Leadership Development, Career Development, Management Development, Customer Service, Performance Improvement, Learning Management, Team Leadership, Team Management, Customer Satisfaction, Customer Experience, Telecommunications
Education
Tarrant County College
Keller Williams Realty, Inc. June 2015 - Present
CenturyLink October 2012 - August 2014
tw telecom, inc. April 2009 - October 2012
Sprint December 1993 - April 2009
WilTel Communications January 1991 - December 1992
Centel Corporation (Purchased by Sprint in 1993) November 1981 - December 1990
Skills
Telecommunications, VoIP, Data Center, MPLS, Solution Selling, Wireless, IP, Unified Communications, Cloud Computing, Ethernet, Account Management, Networking, WAN, Co-location, Managed Services, Enterprise Software, Management, Routers, Disaster Recovery, SIP, Metro Ethernet, Sales Operations, CRM, Call Centers, Selling, Cisco Technologies, Critical Thinking, Telephony, Sales Management, Optical Fiber, T1, Switches, Sales, IP PBX, New Home Sales, New Home Buyers, Existing Home Sales, Real Estate Transactions
Education
Tennessee Technological University - College of Business Administration 1970 — 1975
BS, Business Administration
Petroleum Club of Fort Worth 2008 - Present
Texas Commission on Environmental Quality 2005 - 2007
Sprint 2001 - 2005
AT&T 1999 - 2001
Skills
Sales, Customer Satisfaction, Microsoft Office, Microsoft Excel, Team Leadership, New Business Development, Customer Service, Management, Leadership, Outlook, Public Speaking, Supervisory Skills, Team Building, Marketing Communications, Membership, Customer Retention, Administrative...
Education
Tarrant County College
General Studies
McKesson October 2014 - June 2015
CVS Caremark Corporation 2013 - June 2014
Asurion September 2012 - August 2013
Asurion July 2011 - September 2012
Asurion January 2011 - July 2011
Sprint March 2010 - September 2010
Comcast Cable March 2007 - October 2008
Cendant March 2006 - May 2007
Skills
Customer Service, Customer Support, Technical Support, Microsoft Office, Back Office, Keen Listener, Conflict Resolution, Decisioning, Ethics, Proficient Typing Skills, Internet Troubleshooting, Troubleshooting, Copying, Fax, Multi-line Phone, Phone Etiquette, Driving Results, Process Improvement, Customer Satisfaction, Team Building, Wireless
Education
Tennessee State University 1998 — 2001
Computer Science
East Literature Magnet 1994 — 1998
High School Diploma, Honors Literature
DePuy Synthes Spine September 2004 - Present
Synthes July 2002 - September 2004
Sprint June 2001 - July 2002
The Caring Center August 1998 - June 2001
St. Michael's Nursery School September 1994 - August 1998
Skills
Talent Management, Training, Performance Management, Human Resources, Employee Relations, Succession Planning, Event Planning, Leadership Development, Organizational..., Employee Training, Medical Devices, Sales, Orthopedics, Cross-functional Team...
Education
Temple University 1990 — 1994
Bachelor of Science (B.S.), Elementary Education and Teaching
Sprint November 2014 - Present
Creative Channel Services August 2014 - Present
Flextronics December 2012 - November 2014
True Green Wireless January 2011 - June 2012
iMobile US August 2010 - December 2011
RadioShack August 2008 - August 2009
Skills
Computer Repair, Electronics Repair, Microsoft Office, Customer Support, Technical Support, Time Management, Consumer Electronics, Maintenance, Store Management, Sales, Customer Satisfaction, Retail Sales, Soldering, Computer Maintenance, Customer Service, Troubleshooting, Software Installation, Hardware Installation, Hardware, Testing, Merchandising, A Certified, Computer Hardware, Wireless Networking, Microsoft Technologies, Windows Vista, Microsoft Office 2007, Remote Desktop, Data Entry, Telephone Skills, Laptops, Routers, Inventory Management, Inventory Control, Windows, OS X, Operating Systems, Customer Retention, Technical Training, Computer Network..., Call Centers, Customer Experience, Wireless, Windows XP, Help Desk Support, Hardware Support, Networking, Training, Electronics, Windows 7
Education
Technical Career Institutes 2005 — 2006
Associate's degree, Electrical Engineering Technologies/Technicians
High School of Media and Communications 2000 — 2003
High School Diploma, Electrical Engineering Technologies/Technicians
Matthew Walker Comprehensive Health Center January 2015 - Present
Sprint May 2011 - Present
Skills
Determined, Dedicated,..., Customer Service, Sales, Leadership, Microsoft Excel, Project Management, Training, Microsoft Word, PowerPoint, Vendor Management, Time Management
Education
Tennessee State University 2010 — 2014
Healthcare Administration & Planning, Health Sciences, Graduating Senior
Daikin AC September 2012 - Present
Sprint December 2009 - September 2012
AT&T April 2008 - November 2009
Skills
HVAC, Electricians, Heating, HVAC Controls, Building Management..., Air Conditioning, Refrigeration, Heat Pumps, Wiring, Low Voltage, Troubleshooting, Equipment Installation, Commissioning, Soldering, Ventilation, Maintenance, Equipment Maintenance, Energy Management, BACnet, Contract Negotiation, Engineering, Operations Management, Sales Management, Building Automation, Manufacturing, Team Building
Education
Tarrant County College 2010 — 2012
Associate of Science (A.S.), Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
Freelancer 2014 - 2015
Cummins Inc. May 2012 - April 2014
Cummins Inc. December 2010 - May 2012
NASA Glenn Research Center May 2010 - August 2010
Ministerio de Cultura (España) 2007 - 2008
Sprint 2006 - 2007
Skills
Product Development, Design for Manufacturing, Electro-mechanical..., Systems Modeling, Microsoft Excel, Market Research, Six Sigma, Data Analysis, Interpersonal..., Cross-functional..., Mathematics, Writing, Microsoft Project, Presentation Development, Testing, Cross-functional Team...
Education
Tennessee Technological University 2010 — 2012
Bachelor of Science (B.S.), Mechanical Engineering, 3.18
University of Tennessee-Knoxville 2004 — 2007
Bachelor of Arts (B.A.), Spanish Language and Literature
Best Buy April 2014 - Present
Sprint October 2014 - July 2015
Publix Super Markets August 2013 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management, Leadership, Social Networking, Sales, Management, Strategic Planning, Training, Customer Satisfaction, Retail, Team Building, Marketing, Marketing Strategy, Leadership Development, Project Management
Education
Tennessee State University 2008 — 2015
Bachelor of Business Administration (BBA), Marketing/Marketing Management, Finance General
Craigmont High School
Honors High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Artcobell February 2015 - Present
Baylor Scott & White Health Careers November 2014 - February 2015
Teleperformance August 2014 - October 2014
C3 customer contact channels November 2013 - July 2014
Sprint January 2001 - September 2013
PepsiCo December 1999 - January 2001
Skills
Time Management, Creative Writing, Cellular Communications, Employee Training, Customer Service, CDMA, Frame Relay, Interpersonal..., Job Coaching, Always Punctual, Microsoft Excel, Microsoft Word, Creative Problem Solving, Customer Service..., Supervisory Skills, Cpr Certified, Written & Verbal..., Hiring Employees, Performance Reporting, Workforce Management, Coaching, Interviewing Skills, Adaptability, Behavioral Interviewing, Employee Consultation, Real Time Monitoring, Employee Relations, Customer Service..., Customer Service..., Reporting & Analysis, Project Management, Program Implementation, Corrective Actions, Staff Development, Microsoft Office, Lync, Facebook, Internet, Document Creation, Research, Empathy, Sympathy, Emergency Medical, Call center start-up, Call Centers, Customer Service..., RTA
Education
Belton High School
Diploma, General Studies
Temple College
Total Quality Logistics August 2015 - Present
Time Warner Cable February 2014 - August 2015
Mattress Firm October 2012 - February 2014
Express Scripts December 2011 - September 2012
Sprint November 2010 - December 2011
Sleep Number by Select Comfort April 2010 - August 2010
Verizon Wireless June 2007 - June 2009
Skills
Sales, Customer Satisfaction, Training, Sales Management, Telecommunications, Customer Service, Human Resources, Microsoft Office, Retail, Retail Sales, Customer Retention, Sales Operations, Inventory Management, Direct Sales, Account Management, Leadership, Cold Calling, Customer Experience, Merchandising, Time Management, Management, Team Leadership
Education
University of Cincinnati-Raymond Walters College 1999 — 2001
Tennessee State University 1997 — 1999
Palo Petroleum, Inc. August 2011 - Present
WSH Land, Inc. January 2010 - August 2011
The Wizetrade Group May 2009 - January 2010
Davis Land Services, on behalf of Chesapeake Energy February 2007 - May 2009
Sprint June 2001 - February 2007
Skills
Energy, Negotiation, Contract Negotiation, Petroleum, Microsoft Office, Cold Calling, Oil & Gas Industry, Customer Retention, Customer Service, Microsoft Excel, PowerPoint, Multitasking Skills, Always Punctual, Natural Gas, Minerals, Pipelines, Oil/Gas, Leases, Gas, Contract Management, Drilling, Due Diligence, Energy Industry, Supervisory Skills, Land Acquisition, Procurement, Title Searches, Joint Ventures, Oil & Gas
Education
Tarrant County College 2001 — 2004
Radiology - Applied Science
EOS IT Solutions April 2015 - Present
Tekk Force January 2014 - April 2015
US Army September 2007 - February 2015
Sprint January 2013 - January 2014
WACHTER, Inc. June 2011 - December 2013
AT&T June 2009 - May 2011
Skills
Integration, RF, Testing, Microwave, Telecommunications, Networking, Management, Training, Switches, Routers, Wireless, Microsoft Office, Leadership, Troubleshooting, Analysis
Education
Tarrant County College 2012 — 2015
Business Administration, Business Administration and Management, General
US Army 2007 — 2008
Certificate, Human Resouces, 3.5
Colleyville Heritage
Colleyville Heritage
Palo Alto Networks February 2015 - Present
CommVault July 2014 - February 2015
Juniper Networks February 2011 - May 2014
Aliado Accesso May 2009 - June 2010
Accuvant October 2006 - April 2009
Sprint May 2003 - October 2006
Skills
Strategic Planning, Negotiation, Purchasing, Security, Compliance, Channel Strategy, Written & Oral..., Sales Operations, Wireless, Training, B2B, Information Security, Sales Process, Integration, Professional Services, Analysis, Account Management, Management, Business Process, Leadership, Mergers & Acquisitions, Program Management, Channel, Customer Satisfaction, Unified Communications, Networking, Marketing Strategy, CRM, Business Planning, Strategic Partnerships, Channel Partners, Cloud Computing, Project Management, E-commerce, Marketing, Network Security, Vendor Management, Business Intelligence, Mergers, Sales Enablement, Solution Selling, Go-to-market Strategy, Budgets, Data Center, Business Development, Managed Services, Virtualization, Direct Sales, Salesforce.com, Lead Generation
Education
University of Phoenix 2001 — 2005
MBA, Technology Management
Temple University 1984 — 1987
BBA, Accounting and Finance
Sprint June 2014 - August 2015
MasTec Network Solutions December 2010 - August 2015
ALDI Stores April 2005 - March 2009
Skills
Telecommunications, Wireless, UMTS, LTE, Vendor Management, Project Management, Accounting, Financial Accounting, Client Billing, Mobile Devices, Business Process..., System Deployment, PMP, Integration, Microsoft Excel, Microsoft Office, Process Improvement, 3G, Management, Team Leadership, Customer Service
Education
Tennessee Technological University 1999 — 2002
Bachelor of Science (BS), Management Information Systems, General
Volunteer State Community College 1997 — 1999
Associate of Science (AS), Accounting
Sprint March 2013 - Present
Sprint April 2010 - March 2013
Sprint May 2007 - April 2010
Skills
Public Speaking, Analytics, Business Analysis, Volunteer Management, Event Management, Event Planning, Sales Rep Training, Microsoft Excel, Youth Mentoring, Consulting, Strategic Data Analysis, Process Improvement, Business Communications, Client relations, Problem Solving, Needs Analysis, New Business Development, Marketing, Sales Management, Team Building, negotiations, High volume sales, Highly motivated..., Cpr Certified, Salesforce.com, Volunteer Recruiting, Sales Process, Strategic Planning, Non-profit Volunteer, Sales Motivation, Negotiation, Merchandising, Sales Operations, Customer Satisfaction, M2M, Business Development, Competitive Analysis, Management, Solution Selling, Training, Customer Experience, Product Marketing, Customer Retention, Selling, Recruiting, Retail, Cellular Communications, 4G, Telecommunications, Sales
Education
Tarrant County College
Business Management
Sprint February 2010 - Present
Restaurant Associates March 2008 - January 2010
Stuzo Group May 2008 - July 2008
Skills
Marketing Communications, Marketing, Sales, Advertising, Social Media, Market Planning, Human Resources, Salesforce.com, Research, Account Management, Customer Satisfaction, Customer Service
Education
Temple University 2004 — 2009
BBA, Major: Marketing Minor: Entrepreneurship
Cumberland Valley High School 2000 — 2004
T-Mobile January 2012 - April 2015
Sprint 2009 - 2011
Blockbuster 2007 - 2009
Circuit City 2006 - 2007
Blockbuster 2001 - 2006
Blockbuster October 1997 - 2001
Blockbuster 1990 - 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook, Windows, Budget, Public Speaking, Strategic Planning, Negotiation, Retail, Account Management, Inventory Management, Teamwork, Multi-unit Retail..., Coaching, Budgets, Customer Satisfaction, Management, Sales, Team Building, Sales Management, Team Leadership, Training, Leadership
Education
National Broadcasting School 1988 — 1990
Technical Degree, Radio and Television Broadcasting Technology/Technician, 4.0
Taylor University
Mass Communication/Media Studies
SAP Cloud Integration ConsultantKen Holt LLCJanuary 2012 - Present
SAP Cloud Global Sales Operations 2013 - 2013
Orange Business Services January 2011 - June 2011
MCI and Verizon December 1985 - September 2009
Sprint March 2003 - December 2004
BT Concert MCI December 1985 - September 2001
MCI 1994 - 1998
MCI 1985 - 1998
MCI Telecommunications 1985 - 1998
MCI 1992 - 1996
Skills
Managed Services, System Deployment, Cloud Computing, Telecommunications, Enterprise Software, Strategy, Business Development, Selling, Account Management, Business Intelligence, Business Strategy, Contract Negotiation, Sales, Leadership, VoIP, Product Development, Unified Communications, Solution Selling, Data Center, Wireless, MPLS, IP, Co-location, WAN, Professional Services, Strategic Partnerships, Go-to-market Strategy, Business Process, SaaS, Salesforce.com, Direct Sales, Sales Process, Pre-sales, Channel Partners, Business Alliances, CRM, Mobile Devices, Product Management, Partner Management, Vendor Management, Executive Management, Sales Operations, Outsourcing, Management
Education
Temple University 1980 — 1985
BA, Journalism
Temple University
Cisco July 2015 - Present
Cisco Systems January 2013 - June 2015
BroadHop, Inc. June 2012 - January 2013
Openwave October 2011 - June 2012
Openwave March 2010 - October 2011
Openwave Systems Inc. September 2006 - February 2010
Openwave Systems Inc. November 2004 - September 2006
TEG Systems August 2004 - November 2004
Sprint May 2000 - August 2004
Softtek February 1999 - December 1999
Skills
Mobile Technology, LDAP, SIP, Wireless, SS7, Mobile Devices, Solaris, Cloud Computing, Technical Leadership, System Deployment, System Architecture, Unified Communications, Professional Services, High Availability, Sales Engineering, VoIP, Telecommunications, Pre-sales, Mobile Applications, IP, Solution Architecture, Product Management, Cisco Technologies, Unix, Integration, 4G, TCP/IP, Network Architecture, Data Center, Network Design, Virtualization, Linux
Education
Tecnológico de Monterrey 1991 — 1995
BS, Computer Science
RaceTrac Petroleum November 2014 - Present
RaceTrac Petroleum July 2012 - October 2014
LexisNexis July 2007 - July 2012
VitalChek Network, Inc. 2004 - 2007
Sprint August 2000 - November 2004
Skills
Leadership, Management, Customer Service, Compliance, Process Improvement, Data Entry, Project Management, Team Building, Vendor Management, Training, Troubleshooting, Call Centers, Recruiting, Business Analysis, Call Center, Insurance, Team Leadership, Analysis, Program Management, Customer Satisfaction, Leadership Development, Staff Development, Software Documentation
Education
Tennessee State University 1999 — 2002
Bachelor of Science (BS), Health and Physical Education/Fitness
University at Buffalo 1996 — 1997
Accounting
Sweet Home High 1993 — 1996
Ericsson September 2012 - Present
Ericsson September 2009 - September 2012
Sprint January 2004 - March 2006
Sprint PCS September 2001 - January 2004
Sprint Publishing & Advertising July 1996 - May 2000
Skills
Vendor Management, Program Management, Wireless, Process Improvement, Telecommunications, Integration, Cross-functional Team..., Business Process..., PMO, Project Portfolio..., PMP, Software Project..., Product Management, Requirements Analysis, Business Process
Education
Tennessee Technological University 1984 — 1987
BS, Accounting
Certified Public Accountant
U.S. Department of Energy September 2009 - Present
MCL-JASCO February 2010 - June 2010
Studio Couture February 2004 - February 2010
Sun Valley Foods December 2008 - February 2009
MCL-JASCO February 2008 - December 2008
Brain Hurricane August 2007 - April 2008
Kaplan Test Prep and Admissions October 2007 - February 2008
Hertz Local Edition June 2005 - October 2007
Sprint September 2000 - May 2005
James Group International June 2004 - August 2004
Skills
Sales Management, Account Management, Project Planning, Purchasing, Customer Service, Management, Program Management, Advertising, Budgets, CRM, Employee Training, Fundraising, Leadership, Logistics, Marketing, Marketing Strategy, Negotiation, Sales, Strategic Planning, Strategy, Team Management, Time Management, Training
Education
Wayne State University 2006 — 2008
MBA, Business Administration
Tennessee State University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Jones Lang LaSalle November 2010 - Present
Sabre Holdings July 2009 - November 2010
Sprint January 1993 - March 2009
Education
Texas A&M University 1988 — 1992
Bachelor, Business Admin / MIS and Accounting
Tractor Supply Company August 2013 - Present
Dell July 2006 - August 2013
Dell July 2006 - August 2013
American Red Cross 2005 - 2006
Urban League of Middle TN 2005 - 2006
Sprint 1999 - 2004
Bankers Trust May 1993 - October 1999
Kroger 1986 - 1993
Skills
Customer Service, Call Center, Team Building, Strategic Planning, Coaching, Sales, Team Leadership, Leadership, Management, Process Improvement, Account Management, Recruiting, Customer Satisfaction, Project Management, Employee Relations, Call Centers, Training, Troubleshooting, Customer Experience, Cross-functional Team..., Operations Management, Program Management, Leadership Development, Performance Management, Salesforce.com, Vendor Management, Technical Support
Education
Tennessee State University 1981 — 1985
Sprint Nextel January 2010 - Present
Sprint Nextel 2009 - 2010
Boost Mobile 2007 - 2009
Sprint October 2006 - August 2007
Advanced Technology Group April 2006 - October 2006
bcgi January 1997 - April 2006
Skills
Wireless, Telecommunications, Mobile Devices, Vendor Management, Program Management, CDMA, Integration, Managed Services, Software Development, Billing Systems, GSM, Product Management, Quality Assurance, WiMAX, Team Leadership, Management, Leadership, Testing, Account Management, Analysis, Business Strategy, Cross-functional Team..., Project Management, Requirements Management
Education
Instituto Tecnologico de Chihuahua 1983 — 1987
Engineer's degree, Electronics Engineering
Instituto Tecnológico y de Estudios Superiores de Monterrey 1981 — 1983
Industrial Engineer in Electronics, Electronics Engineering
Pier 1 Imports June 2007 - Present
Embarq April 2006 - June 2007
Sprint October 1998 - April 2006
Cash America Inc 1994 - 1998
Skills
Red Hat Certified..., IBM Certified...
Education
ATI Career Training Center 1990 — 1991
Computer Business Administration
Tarrant County College 1987 — 1989
Sprint Nextel March 1999 - Present
Sprint 1999 - Present
Education
Tarrant County College 1983 — 1986
Ibotta March 2014 - Present
Lunchbox September 2013 - February 2014
Coupons.com August 2011 - September 2013
CROSSMARK 2010 - August 2011
Triad Retail Media 2007 - 2010
Boozman-Hof Regional Eye Clinic 2003 - 2007
Sprint 1997 - 2003
Skills
Marketing Strategy, Advertising, Digital Marketing, E-commerce, Shopper Marketing, Online Advertising, New Business Development, CRM, Brand Management, Digital Media, Social Media Marketing, Media Planning, Creative Direction, Management, Marketing, Social Media, Key Account Management, Media Buying, Walmart, Retail Marketing, In-store Marketing, Strategic Planning, Integrated Marketing, Mobile Marketing, Mobile Technology
Education
Texas A&M University 1986 — 1990
Bachelor-Business Administration, (Fields of Study: Marketing, Management, Sales, Finance, Statistics)
Sprint April 1990 - Present
Sprint April 1990 - Present
Sprint Nextel 1990 - Present
Education
Tarrant County College
Cerner Corporation March 2011 - Present
Ericsson September 2009 - February 2011
Sprint October 2006 - September 2009
Sprint /Consultant (Bradford & Galt) January 2003 - September 2006
Bradford & Galt 2003 - 2006
Sprint September 2000 - October 2002
Murray Inc. September 1997 - September 2000
Murray Inc. March 1997 - September 1997
Meharry Medical College November 1993 - March 1997
Middle Tennessee State University November 1990 - November 1993
Skills
Database Design, Data Modeling, PL/SQL, Shell Scripting, Unix, Databases, Database Administration, SQL Server, SQL, Performance Tuning, Data Warehousing, Linux, Disaster Recovery, AIX, Troubleshooting, HP-UX, RMAN, High Availability, System Administration, Solaris, Windows, Oracle RAC, Oracle SQL, Red Hat Linux, Clustering, SQL Tuning, Oracle Enterprise..., COBOL, Servers, Replication, Access, Unix Shell Scripting, XP, Oracle, Microsoft SQL Server, Production Support
Education
Tennessee State University 1985 — 1988
Bachelor's degree, Computer Science
ADT July 2015 - Present
DFW Fine Properties 2006 - Present
ADT Security Services October 2008 - Present
Sprint August 2000 - August 2008
Skills
Security, Loss Prevention, Account Management, Direct Sales, Microsoft Word, Sales Operations, Customer Satisfaction, Customer Service, Sales, Creative Direction, Negotiation, Real Estate, Residential Homes, Budgets, Contract Negotiation, Team Leadership, Training, Team Building
Education
Tarrant County College 1987 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Richland High School 1984 — 1987
PNC Bank June 2007 - May 2008
Sprint July 2005 - January 2007
Education
Temple University - Fox School of Business and Management 2006 — 2009
Sprint August 1987 - Present
Education
Taylor Business Institute
Motorola Solutions January 2015 - Present
Motorola Solutions January 2012 - January 2015
Motorola Solutions January 2010 - January 2012
Motorola October 2000 - January 2010
Sprint October 1999 - October 2000
Primeco PCS December 1997 - October 1999
Skills
Telecommunications, CDMA, RF, WiMAX, Cellular Communications, Wireless, 4G, 3G, EVDO, Optimiztion, Drive Testing, Coverage Design, Microsoft Office, Microwave, CDMA2000, RF Engineering
Education
West Virginia University Institute of Technology
General
John Tyler Community Colledge
Electronics
Tennessee Technological University
Technical Drafting
Sprint January 2011 - Present
Clearwire August 2009 - January 2011
Advantage Credit January 2007 - July 2009
Volt November 1997 - November 2005
StarTek December 1995 - November 1997
Skills
Customer Service, Online Marketing, Outlook, Customer Relations, Excel, Microsoft Excel, SaaS, Online Advertising, Microsoft Office, Training, Call Centers, Salesforce.com, Technical Support, Process Improvement, Team Leadership, HP, Customer Retention, Troubleshooting, Customer Satisfaction, Networking, Customer Experience, Telecommunications, Software Documentation, Computer Hardware, VoIP, Vendor Management, Windows 7, Mobile Devices, Wireless, System Deployment, Wireless Networking, SharePoint, Cloud Computing, Routers, Windows
Education
Temple University
CenturyLink (formerly Embarq) March 2000 - Present
Sprint November 1986 - November 2006
Sprint Communications August 1998 - March 2000
Sprint Communications June 1988 - August 1998
Sprint Communications November 1986 - June 1988
MCI May 1981 - November 1986
Education
Temple University
Bachelor of Science
Wells Fargo Home Mortgage July 2014 - Present
Citi February 2012 - July 2014
Citi February 2009 - February 2012
Citi February 2007 - February 2009
Novastar October 2006 - January 2007
TXU July 2006 - October 2006
Verizon January 2006 - July 2006
Sprint June 2004 - December 2005
University of Illinois December 2003 - June 2004
American Century Investment Services, Inc. May 2003 - August 2003
Skills
SAS, Data Warehousing, SQL, Unix, Databases, Oracle, Data Mining, DB2, Teradata, Database Marketing, Business Intelligence, Software Documentation, ETL, Testing
Education
Tarrant County College 2010 — 2013
Associate of Arts (AA), Aviation
Washburn University 1985 — 1990
Bachelor of Arts (BA), Computer Information Systems
Washburn University 1985 — 1988
Associate of Arts (AA), Computer Information Systems
Washburn Rural High School 1978 — 1980
Hotels.com October 2011 - Present
Hotels.com October 2010 - October 2011
Hotels.com February 2007 - October 2010
Hotels.com March 2004 - February 2007
Sprint 2000 - 2002
Skills
Account Management, Management, Process Improvement, Quality Assurance, Hospitality, Microsoft Office, Coaching, Global Operations, Information Sharing, Call Center..., Customer Service..., Cross Functional..., Global Cross-Functional..., Troubleshooting, Outsourcing
Education
Tarrant County College
Sprint
Skills
TSO, DB2, MVS, Mainframe
Education
Tecnológico de Monterrey 1971 — 1975
bachellor, economics
Unum February 2014 - Present
Unum July 2002 - February 2014
KMC Telecom January 2000 - March 2002
Sprint September 1998 - January 2000
Skills
Customer Service, Insurance, Disability Insurance, Customer Relations, Excel, Employee Benefits, Word, PowerPoint, Claims, Problem Solving, Documentation, Microsoft Office, Claims Management, Claim, Life Insurance, Software Documentation
Education
Tennessee Technological University
Bachelor of Business Administration, Marketing
Dobyns Bennett 1988 — 1990
AT&T Mobility Services LLC January 2010 - Present
Leap Wireless January 2010 - Present
Sprint December 2007 - March 2009
Revol Wireless September 2004 - December 2007
Cleveland Unlimited, Inc 2005 - 2007
Skills
RF Engineering, CDMA, RF, Cellular Communications, 4G, Network Design, Optimizations, LTE, Drive Test, 2G, Optimization, Network Optimization, Edge, CDMA2000, EVDO, Actix, Wireless, Wireless Networking, Antennas, WiMAX, UMTS, MapInfo, RAN, 3G, Microwave, WiFi, GPRS, Telecommunications, VoIP, WCDMA, Mobile Devices, GSM, IP, TEMS Investigation, Atoll, Fiber Optics, Computer Network..., Broadband, Network Engineering, RF design, TEMS, Communications Audits, Troubleshooting, 3GPP, SS7, Network Performance, Transmission, HSPA, Backhaul, RF Planning
Education
Tennessee Technological University 1980 — 1987
M.S., Mechanical Engineering
Lee Hecht Harrison April 2014 - April 2014
Sprint March 2007 - March 2014
Sprint November 1989 - March 2014
Sprint August 2002 - March 2007
Sprint April 2001 - August 2002
Sprint April 1998 - April 2001
Sprint February 1994 - April 1998
Sprint November 1989 - April 1994
Kelly Services February 1987 - November 1989
Skills
Telecommunications, ITIL, Integration, Software Development, Disaster Recovery, Troubleshooting, Microsoft Office, Vendor Management, Unix, Data Center, SDLC, IT Service Management, Project Management, Software Documentation, Testing, Databases, Management
Education
Tarrant County College 1996 — 1998
Associate's Degree, Business/Commerce, General, B
Sprint September 2007 - October 2013
Sprint Nextel April 2002 - September 2007
Nextel January 2001 - April 2002
Acer June 1997 - August 2001
Skills
Wireless, Telecommunications, IP, Mobile Devices, Technical Support, Management, Networking, Troubleshooting, Switches, Training, Hardware, TCP/IP, Customer Satisfaction
Education
Temple College
Network Administration
Executive Secretarial School
Independence Blue Cross 2012 - 2012
The North Highland Company 2011 - 2011
TD Bank Group 2011 - 2011
Campbell Soup Company 2010 - 2010
Deloitte 2006 - 2007
SAP 2001 - 2001
BidTrac.com 2000 - 2001
Sprint 1998 - 2000
Education
Temple University 1993 — 1995
Barbizon Modeling and Entertainment October 2013 - Present
Sprint October 2013 - May 2014
Habebe Hair Extensions January 2012 - January 2014
Sprint May 2008 - October 2013
Tower Educational Consulting Group, LLC May 2012 - May 2013
Lexmark International Incorporated May 2010 - August 2010
Skills
Inventory Management, Customer Service, Sales, Forecasting, Team Leadership, Strategic Planning, Leadership, Account Management, Marketing, Competitive Analysis, Marketing Strategy, Sales Management, Microsoft Office, Data Analysis, Product Management, Accounting, Marketing Communications, Modeling, Logistics, Supply Chain Management, E-business, Hair Extensions, Telecommunications
Education
Tennessee State University 2006 — 2010
Bachelors, Business Administration, concentration E-Business and Supply Chain, 3.4
Sprint June 2015 - Present
Sprint January 2013 - May 2015
Reed Construction Data March 2012 - October 2012
AT&T January 2004 - January 2012
Bellsouth-AT&T January 2007 - April 2008
Bellsouth January 2004 - January 2007
AIMS Logistics July 2003 - January 2004
American General Life Companies January 2001 - January 2003
International Paper January 2000 - January 2001
International Paper January 1997 - January 2000
Skills
Professional background..., Professional Drummer, Customer Service, Team Leadership, Process Improvement, Customer Satisfaction, Team Building, Leadership, Sales, Call Center, Strategic Planning, Management, Project Management, Customer Retention, Operations Management, Account Management, Direct Sales, New Business Development, Sales Operations, Contract Negotiation, Cold Calling, Salesforce.com, Telecommunications, Analysis, Coaching, Logistics, Software Documentation, Strategic Partnerships, B2B, Vendor Management, Lead Generation, Business Development, Forecasting, Budgets, Retail, Pricing, Public Speaking, Business Analysis, Sales Process, CRM, Selling, Negotiation, Training, Strategy, Cross-functional Team..., Inventory Management, Recruiting, Marketing, Call Centers
Education
Present: Ashford University 2011 — 2013
Masters Degree, Public Administration
Human Resources Tennessee Technological University 1992 — 1997
BBA, Business Management
Tennessee Technological University 1992 — 1997
B. S. Science, Business Management/Personel and Labor Relations
Wooddale High 1989 — 1992
WorldPay April 2011 - Present
Sprint March 2007 - April 2010
Skills
Solution Selling, Direct Sales, Telecommunications, Account Management, Salesforce.com, Wireless, Managed Services, Cold Calling, Unified Communications, Sales Process, Sales Operations, VoIP, Sales, Customer Retention, Sales Management
Education
Tarrant County College
Office Depot November 2012 - Present
Sprint May 2010 - October 2012
Justice September 2008 - May 2010
Skills
Public Relations, Account Management, Direct Sales, Solution Selling, Salesforce.com, Cold Calling, Sales Operations, Sales Process, Sales, Sales Management, B2B, Wireless, Selling, Telecommunications, Customer Satisfaction, Sales Presentations, Managed Services, New Business Development, Customer Service, Unified Communications, CRM
Education
Temple College 2008 — 2012
Associate's degree, General Studies
college 2008 — 2011
assosiates, respitoritory care
BNSF Railway December 2011 - Present
Verizon Wireless August 2008 - November 2011
Circuit City May 2005 - December 2008
Sprint August 2007 - August 2008
Skills
Customer Satisfaction, Project Management, Telecommunications, Account Management, Customer Service, Sales, Sales Operations, Team Leadership, Team Building, Solution Selling, Customer Retention, Direct Sales, Customer Experience, Wireless, Operations Management, Sales Management, Microsoft Excel, Training, Retail, Microsoft Office, Leadership
Education
Tarrant County College
Corinth Baptist Church December 2014 - Present
UT Southwestern Medical Center December 2014 - December 2014
RadioShack June 2014 - November 2014
Sprint August 2012 - April 2014
Skills
Software, Computer Network..., IT Hardware Support, Windows, Mac, Remote User Support, Help Desk Support, Desktop Computers, Laptops, Tablet PC, iPhone Support, Android, Blackberry, Windows Phone, HTC
Education
Westwood College 2009 — 2011
Associate's Degree, Information Technology
Amon Carter-Riverside High School
High School Diploma, Basic Study
Tarrant County College
General Study
Sprint 1997 - Present
RadioShack October 1985 - January 1997
Skills
Telecommunications, Wireless, CDMA, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Service, Cellular Communications, Call Centers, Analysis, Troubleshooting, Software Documentation, Visio, Customer Satisfaction, Mobile Devices, Management, Vendor Management, Customer Experience, Salesforce.com
Education
Tarrant County College 1983 — 1985
Associate's degree, Legal Administrative Assistant/Secretary
Arlington High School 1980 — 1983
HIGH SCHOOL DIPLOMA, office management
Sprint October 2006 - April 2014
Dell February 2006 - October 2006
Skills
Customer Service, Telecommunications, Wireless, VoIP, Solution Selling, Mobile Devices, Call Centers, Managed Services, Direct Sales, IP, Account Management
Education
University of Phoenix 2013 — 2017
Bachelors Information Science and Computer Technology, Computer Programming
Temple College 2002 — 2004
Sprint August 2012 - December 2014
Daniel Language Academy October 2011 - June 2012
T-Mobile September 2010 - September 2011
Skills
Photoshop, Direct Sales, HTML 5, Employee Training, Information Technology, Sales Management, Team Management, Social Media Marketing, Direct Marketing, Experienced Sales..., Cellular Communications, Internal Audit
Education
Texas State University 2014 — 2016
Professional Sales, Marketing/Marketing Management, General
Texas A&M University 2009 — 2013
Management Information Systems, General
Sprint May 2012 - Present
Education
Tennessee State University 2010 — 2014
Sprint June 1999 - Present
Education
Tennessee State University
Santander Consumer USA Inc. April 2014 - Present
Sprint December 2012 - April 2014
Popeye's chicken and biscuits February 2010 - September 2012
Education
Tarrant County College 2014 — 2017
Associate of Arts and Sciences (AAS), Computer Programming
Central high School 2005 — 2008
Sprint 2006 - Present
Education
Temple College
None May 2009 - Present
Embarq Logistics November 1997 - October 2009
Sprint May 1990 - November 1997
Skills
Craft, Acrylic, Mixed Media, Oil Painting, Watercolor, Painting, Contemporary Art, Visual Arts, Fine Art, Art, Crochet, Sculpture
Education
Technical College of the Lowcountry 1993 — 1996
As of electronics and communication, Electrical, Electronic and Communications Engineering Technology/Technician
Sprint May 2014 - Present
Sprint December 2012 - May 2014
Skills
Customer Service, Telecommunications, Account Management, Sales Management, Direct Sales, Management, Sales Operations, Customer Satisfaction, Leadership
Education
Trinity High School 2009 — 2012
Tarrant County College
Sprint September 2001 - Present
United States Air Force September 1989 - October 1993
Skills
Telecommunications, Wireless, IP, Vendor Management, VoIP, CDMA, Managed Services, PMP, LTE, MPLS, 3G, GSM, Security, WiMAX, UMTS, Weapons, Management, Network Design
Education
Temple College
Hajoca Corporation June 2015 - Present
Erickson Living April 2013 - June 2015
Dots September 2011 - November 2012
Sprint October 2009 - September 2011
TSA September 2006 - September 2008
Skills
Customer Service, Public Speaking, PowerPoint, Event Planning, Social Media, Research, Microsoft Office, Leadership, Microsoft Word, Time Management, Microsoft Excel, Customer Satisfaction
Education
Temple University 2008 — 2010
Criminal Justice, 3.4
Gloucester County Community College 2004 — 2007
Criminal Justice, 3.2
Self Employed 2001 - Present
Sprint 2003 - 2014
7-Eleven 1998 - March 2003
Skills
Resolving Escalated..., Billing Systems, Telecommunications..., Billing Services, Equipment Maintenance, Equipment Repair, Technical Support, Employee Training, Training, Project Management, Project Planning, Project Coordination, Supply Ordering, Sales Order Processing, 10 Key, Typing, Computer Repair, Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Network..., Software Installation, Software Quality..., Microsoft Word, Cashiering, Data Recovery, Electronics Repair, Sales, Skip Tracing, Inventory Management, Fraud Prevention, Loss Prevention, Credit Analysis, Employee Management, Microsoft Office, PowerPoint, Virus Removal, Networking, Work At Home, General Office Skills, Fax, Copying, Printing, Classic Car, Mechanical Engineering
Education
Temple College 2000 — 2002
33 Hours Completed toward Associates, Computer/Information Technology Administration and Management
Temple High School 1996 — 2000
High School Diploma