UNITEDHEALTHCARE COMMUNITY & STATE
Industry: Company
DescriptionHeadquarters: Vienna, VA Founder: David B. Snow Jr. Founded: 1989 Subsidiaries: Three Rivers Holdings, Inc., Parent organizations: UnitedHealth Group, PacifiCare Health Systems
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UNITEDHEALTHCARE COMMUNITY & STATE Employees
UnitedHealthcare Community & State May 2012 - Present
Wonderland Creative August 2010 - Present
Futura Marketing December 2009 - May 2012
Futura Marketing November 2007 - June 2010
Futura Marketing November 2006 - October 2007
Brandow Creative May 2004 - January 2007
Skills
Direct Mail, Event Planning, Advertising, Art Direction, Packaging, Interactive Marketing, Creative Direction, Creative Strategy, Brochures, Email Marketing, Graphic Design, Graphics, Layout, Social Media, Social Media Marketing
Education
Minneapolis Community and Technical College 2002 — 2004
Graphic Design
St. Cloud State University 1999 — 2001
Aviation/Airway Management and Operations and Public Relations
RedBrick Health June 2014 - Present
Health Care Proposal Development Consultant August 2013 - June 2014
UnitedHealthcare Community & State January 2012 - June 2013
UnitedHealthcare Medicare & Retirement October 2005 - January 2012
UnitedHealthcare Medicare & Retirement October 2005 - January 2012
Medica March 1991 - September 2005
Physicians Health Plan (PHP) November 1988 - July 1990
PHP January 1986 - March 1988
PHP October 1984 - February 1985
Skills
Proposal Writing, Editing, RFP, Writing, Medicare, Vendor Management, Healthcare, Strategic Planning, Customer Relations, Process Engineering, Insurance, Contract Management, Program Management, Health Insurance, Analysis, Coaching, Marketing Communications, Managed Care, Microsoft Office, Process Improvement, Business Analysis, Research, Event Planning, Team Building, Compliance, Requirements Analysis, Change Management, Data Analysis, Team Leadership, Access, Excel, Problem Solving, Word, Customer Service, Vendor Relations, Quality Assurance, Database Administration, PowerPoint, Outlook, Operations Management, Budgeting, Marketing Strategy, Financial Analysis, Product Development, Public Relations, Visio, Financial Reporting, Supervisory Skills, Contract Negotiation, Planning
Education
St. Cloud State University 1981 — 1983
Bachelor, Elective Studies; emphasizing marketing; speech communications, management and human relations
North Hennepin Community College 1979 — 1981
Associate, Applied Science; Commercial Art/Graphic Design; fine art, commercial art and graphic design
New Control, A Merkle Company August 2014 - Present
Tell Your Story Brand Communications Inc. May 2014 - August 2014
UnitedHealthcare Community & State July 2012 - August 2014
United Airlines July 2012 - August 2014
United Airlines September 2009 - April 2011
Arc Worldwide April 2010 - December 2010
Arc Worldwide August 2007 - April 2008
G2 Worldwide March 2006 - August 2007
United Airlines July 2001 - April 2006
Aeffect, Inc. 2000 - 2001
Skills
Digital Copywriting, Email Marketing, Online Marketing, Marketing Communications, Loyalty Programs, Loyalty Marketing, Direct Marketing, Copywriting, Advertising, Integrated Marketing, Digital Marketing, Creative Strategy, Digital Strategy, Creative Direction, Customer Communication, Customer Support, Market Research, Online Research, Newsletters, Marketing, Web Content
Education
Northwestern University 1998 — 1999
Master of Science (M.S.), Integrated Marketing Communications
University of Notre Dame 1991 — 1995
Bachelor of Business Administration (BBA), Marketing
UnitedHealthcare Community & State January 2010 - Present
Prime Therapeutics April 2009 - January 2010
Prime Therapeutics January 2007 - April 2009
OptumHealth October 2004 - January 2007
HealthPartners August 2000 - October 2004
Altru Health Plan 1999 - 2000
North Dakota Insurance Department 1997 - 1999
Thomason Law Office 1995 - 1997
Skills
Medicaid, Medicare, Managed Care, Health Policy, Health Law, HIPAA, Health Insurance, Medicaid Managed Care, Medical Compliance, Pharmacy Benefit..., Healthcare, Healthcare Industry, Leadership, HMO, Privacy Law, Health Care Compliance, Medicare Part D, Health Care Reform, ERISA, Compliance Program..., Legal Writing, Provider Relations
Education
The University of North Dakota School of Law 1992 — 1995
JD
The University of North Dakota 1988 — 1992
BA, Public Relations, Political Science
Magellan Healthcare, Inc. May 2013 - Present
UnitedHealthcare -- Community & State September 2010 - May 2013
Hennepin County Public Health Department January 2010 - June 2010
Mille Lacs Health System January 2005 - October 2009
Patient InfoSystems, Disease Management January 1996 - September 2001
Wisconsin Women's Cancer Control Project/Waukesha YWCA/ENCOREplus Program October 1993 - October 1996
Todd County Public Health February 1986 - June 1992
Skills
Strategic Planning, Health Education, Clinical Research, Cancer, Medicare, Healthcare, Proposal Writing, Public Relations, Editing, Healthcare Information..., Medicaid, Technical Writing, Health Insurance, Healthcare Management, Managed Care, Research, Team Building, Process Improvement, Training, Analysis, Disease Management, Pharmacy Benefit..., Access, HIPAA, Program Management, RFP, Public Speaking, Program Development, Media Relations, EMR, Visio, Leadership, Marketing Communications, Healthcare Consulting, Hospitals, Software Documentation, Data Analysis, Event Planning, Health Policy, Healthcare Industry, Provider Relations, Public Health, Utilization Management, Quality Improvement, Prevention, Physician Relations, Newsletters, Strategic Communications, Grant Writing
Education
Walden University 2008 — 2010
MPH, Public Health
St. Cloud State University
BS, Public Health
UnitedHealthcare - Community & State September 2015 - Present
Castlelake, L. P. July 2014 - July 2015
Optum April 2011 - July 2014
UnitedHealth Group August 2005 - April 2011
Star Tribune Newspaper 2000 - 2005
Skills
PowerPoint, Outlook, Microsoft Excel, Event Planning, Process Improvement, PeopleSoft, Data Entry, Microsoft Word, Healthcare, Visio, Budgets, Administrative..., Team Building, Strategic Planning, Project Management, Leadership, Travel Planning, Microsoft Office, Administrative...
Education
Anoka Ramsey Community College 1988 — 1990
Administrative/Legal Secretary
Unitedhealthcare Community & State January 2015 - Present
Amazing Grace Home Health Care, LLC June 2013 - Present
Complex Care Solutions October 2013 - January 2015
Baptist Hospital November 2006 - June 2013
HW Neurological Institute September 2011 - July 2012
Skills
Nursing, Home Care, Acute Care, Medical Records, Healthcare, Hospitals, Patient Safety, Inpatient, Critical Care, ACLS, Medical Terminology, HIPAA, Healthcare Information..., Cpr Certified, Medical/Surgical, ICU, Patient Education, Phlebotomy, Direct Patient Care, Cerner, Telemetry, Medical Billing, Medicare, Vital Signs, Treatment, EKG, Medical Coding, Meditech, Healthcare Management, Staffing Coordination, Master Scheduling, Heavy Calendaring, Spreadsheets, Administrative..., Reporting & Analysis, Customer Service, Insurance Verification, Clinical Research
Education
West Kentucky Community and Technical College 1997 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southwestern College
Catholic Health Initiatives May 2015 - Present
UnitedHealthCare Community & State January 2014 - April 2015
UnitedHealthcare Community Plan of Delaware July 2012 - December 2013
UnitedHealthcare December 2011 - July 2012
UnitedHealthcare January 2011 - December 2011
UnitedHealthcare October 2008 - December 2011
UnitedHealthcare October 2006 - September 2008
Minnesota Attorney General's Office 2003 - 2006
Skills
Medicare Advantage, Medicaid Managed Care, Long-term Care, Managed Care, Policy Analysis, Regulatory Affairs, Mediation, Compliance, Matrix Management, Strategic Leadership, Healthcare Management, State Government, Federal Government, Legislative Policy, Public Speaking, Special Needs...
Education
University of Minnesota-Morris 1998 — 2002
Bachelor of Arts (BA), Political Science and Government, 3.9
UnitedHealthcare Community & State October 2012 - Present
Catholic Community Hospice November 2009 - March 2012
Crossroads Hospice September 2008 - May 2009
Jo Co Human Service & Aging/ DeSoto Multiservice Center September 2007 - May 2008
Salvation Army May 2007 - July 2007
AT&T Yellow Pages May 1990 - January 2006
Skills
Mental Health, Case Managment, Social Services, Medical Social Work, Grief Counseling, Crisis Intervention, Psychosocial, Group Therapy, Healthcare, Motivational..., Volunteer Management, Case Management, Adolescents, Psychotherapy, Compassion, Behavioral Health, Mental Health Counseling, Public Speaking
Education
University of Kansas 2006 — 2009
Master of Social Work (MSW), Social Work
Concordia University-Seward
Bachelor's degree, Elementary Education and Teaching
UnitedHealthcare Community Plan of Ohio, Inc. May 2014 - Present
UnitedHealthcare Community & State April 2012 - May 2014
UnitedHealthcare Community Plan of Ohio, Inc. June 2011 - February 2012
UnitedHealthcare Community Plan of Ohio, Inc. June 2009 - May 2011
UnitedHealthcare Community Plan of Ohio, Inc. February 2008 - June 2009
Ohio Department of Job and Family Services August 2005 - February 2007
Ohio Department of Job and Family Services March 2002 - August 2005
Ohio Department of Insurance January 2000 - February 2001
Nationwide Health Plans/Nationwide Insurance September 1994 - December 2000
Skills
Managed Care, Health Policy, Network Development, Strategic Planning, Medicaid, Medicare, Government, Program Development, Process Improvement, Policy, Program Management, Policy Analysis, Leadership, Change Management, Employee Benefits, HIPAA, Team Building, Compliance, Health Insurance, Public Policy, Healthcare Management, Insurance, Provider Relations, Healthcare Industry, Community Development, Non-profits, Management, Grants, Community Outreach, Healthcare, Public Speaking, Healthcare Information..., Organizational..., Claim, Medical Compliance, Utilization Management, Healthcare Consulting, Hospitals, Long-term Care, Case Managment, Case Management, HMO, Physician Relations, Quality Improvement, Revenue Cycle, EHR, Pharmacy Benefit..., Physicians, Nonprofits
Education
The Ohio State University
BA, History, English, Political Science
The Ohio State University College of Medicine
MS, Preventive Medicine
Wittenberg University
History
OptumHealth May 2012 - Present
UnitedHealthCare Community & State July 2007 - Present
Schaller Anderson July 2006 - July 2007
Mesa Community College August 2003 - August 2006
Schaller Anderson April 2004 - July 2006
Health Choice Arizona March 2003 - November 2004
CIGNA Behavioral Health 2001 - 2003
Center Against Sexual Abuse 2000 - 2001
Catholic Charities 1995 - 1999
Skills
Case Management, Managed Care, Medicare, Hospitals, Counselling, Medicaid, Healthcare, Health, Coaching, Team Building, Insurance, Case Managment, Training, Leadership, Staff Development, Crisis Intervention, Treatment, Social Services, Program Management, Utilization Management, Clinical Research, Program Development, Adolescents, Physicians
Education
University at Buffalo
MSW, Social Work
University at Buffalo
B.S., Biochemistry and Nutritional Science
UnitedHealthcare Community & State November 2011 - Present
Hearts On Call July 2011 - November 2011
Community Mental Healthcare, Inc. March 2005 - May 2011
Forest Pharmaceuticals January 2009 - January 2011
Massillon Community Hospital January 2000 - February 2005
a national company January 1995 - January 1999
mental health January 1993 - January 1995
Union Hospital January 1990 - April 1993
Mid-East Ohio Vocational School District August 1989 - May 1990
Hospice of Guernsey County June 1989 - January 1990
Skills
Nursing, Crisis Intervention, Mental Health
Education
Idabelle Firestone School of Nursing 1983 — 1985
Diploma in Nursing, Registered Nurse
Ernest and Young Management Program New Horizons Computer Learning Center
The University of Akron
UnitedHealthcare Community & State August 2008 - Present
AmeriChoice February 2007 - August 2008
Avesis January 1997 - October 2005
Skills
Medicaid, Medicare, HIPAA, Visio, Business Analysis, Access, Requirements Analysis, Testing, Outlook, Excel, Word, PowerPoint, Healthcare, Healthcare IT, Java, XML, Managed Care, Healthcare Management, Process Improvement, Hospitals, Requirements Gathering, Quality Assurance, Health Insurance, Customer Relations, Data Analysis, Analysis, Customer Service, Microsoft Office, Vendor Relations, Problem Solving, SQL, Microsoft Word, Healthcare Information...
Education
Lamson College 1989 — 1991
Associate of Science (A.S.), Business/Office Automation/Technology/Data Entry
UnitedHealthcare-Community & State April 2014 - Present
UnitedHealth Group OptumInsight July 2011 - April 2014
UnitedHealthcare-Medicare & Retirement November 2008 - July 2011
UnitedHealthcare-Evercare November 2004 - September 2008
Cellnet Technology October 2002 - November 2004
Skills
Microsoft Office, Leadership, Project Management, Insurance, Research, Management, Data Analysis, Office Management, Problem Solving, Sales Operations
Education
Ottawa University 2001 — 2008
MBA, Business Administration and Management
UnitedHealthcare Community & State October 2010 - Present
UnitedHealthcare AmeriChoice October 2007 - October 2010
AMERIGROUP Corporation January 1998 - September 2007
Optima Health Plan 1989 - 1998
Skills
Network Development, Provider Relations, Managed Care, Medicaid, HMO, Medicaid network..., Medicare Medicaid..., long term support and..., Medicare Medicaid Duals, Federally Qualified..., Healthcare, Medicare, Physicians, Health Policy, Disease Management, PPO, Health Insurance, Strategic Planning, Health Care Reform, Insurance, HEDIS, Physician Relations, Healthcare Consulting, Healthcare Information...
Education
Old Dominion University 1972 — 1990
BSN, MBA
UnitedHealth Group March 2015 - Present
Horizon NJ Health June 2014 - March 2015
UnitedHealthcare, Quality Management and Performance January 2013 - June 2014
UnitedHealthcare, Quality Management and Performance September 2012 - January 2013
UnitedHealthCare Community & State March 2010 - September 2012
MEDai February 2007 - March 2010
Center for Health Care Strategies January 2005 - February 2007
Horizon NJ Health 2003 - 2004
Horizon Blue Cross Blue Shield of New Jersey July 2001 - March 2003
Personal Path Systems March 2000 - April 2001
Skills
Medicaid, Managed Care, Healthcare, Healthcare Information..., Medicare, Health Insurance, Healthcare Management, Data Analysis, HIPAA, Analysis, Informatics, Strategic Planning, SAS, Process Improvement, Leadership, Health Policy, Quality Improvement, HEDIS, Disease Management, Clinical Research, Program Management, Healthcare Industry, Healthcare Consulting
Education
University of Pittsburgh 1993 — 1995
MPH, Epidemiology
University of Massachusetts Boston 1989 — 1991
BA, Cum Laude, Sociology
New England College-Arundel (UK) 1985 — 1987
DNF, English
New Hope-Solebury High School 1979 — 1985
Honors, English Language and Literature, General
BMO Harris Bradley Center 2014 - Present
UnitedHealthcare Community & State October 2008 - Present
CSC - Computer Sciences Corporation October 2007 - September 2008
Cigna May 2007 - October 2007
UnitedHealthcare June 2005 - October 2006
Assurant Health October 2002 - June 2005
Assurant Health August 1999 - October 2002
Assurant Health October 1993 - August 1999
Payco American 1991 - 1992
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Project Management, PowerPoint, Data Analysis, Medical Terminology, CPT Coding, ICD-9 Coding, Direct and Telephonic..., Communication Skills, Database Administration, Creating and..., Phone Screening, Electronic Medical..., Medicare/Medicaid..., Disease Management, Private Duty and Home..., Clinical Administration..., Interpertation of..., Medical Claims..., Medical Claim..., Managed Health Care, Experience Protecting..., Knowledge of HIPPA and..., Prior Authorization..., Telephonic Health Care..., Triaging Designated..., Arranging Peer to Peer..., Analytical Skills, Cash Handling Experience, E-Learning, Experience Working 1:1..., Initiating Conference..., TPA for MCOs, Benefits Administration, Management of Clinical..., Census Reporting, Long Term Care..., Medicare
Education
Concordia University-Wisconsin 2011 — 2015
Currently working on Bacholor of Science-, Health Care Management/Administration, 3.8
Concordia University Wis
Associate of Science (A.S.), Health Care, 3.8
University of WI-Milwaukee
Communications
UnitedHealthcare Community & State December 2014 - Present
Optum January 2008 - December 2014
ViSalus April 2013 - July 2014
Medical office March 1998 - January 2006
Skills
Multi Tasking, Highly detail oriented, Communication Skills, Highly motivated..., Business Analysis, Business Process..., Process Improvement, Strategic Planning, Financial Analysis, Project Management, Strategy, Data Analysis, Business Development, Cross-functional Team..., Analysis, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Leadership, Healthcare, Insurance
Education
Chippewa Valley Technical College 2012 — 2015
Currently attending, Business Management, General
Ameriprise Financial Services, Inc. October 2012 - Present
Rob Hahn, Hahn Publications April 2010 - Present
SUPERVALU June 2011 - September 2012
UnitedHealthcare Community & State March 2010 - June 2011
Andersen Corporation July 2005 - March 2010
Northwest Airlines April 2001 - July 2005
Cargill February 2000 - April 2001
West Publishing / Thomson August 1993 - February 2000
Skills
Writing, Strategic Communications, Employee Engagement, Internal Communications, Corporate Communications, Crisis Communications, Social Media, Editing, Event Planning, Media Relations, Newsletters, Change Management, Blogging, PowerPoint, Content Management, Coaching
Education
University of Notre Dame - Mendoza College of Business
Executive Certificate Program (in process), Leadership and Management
University of Saint Thomas - School of Business
MBC, Master in Business Communications
University of Notre Dame
Bachelor of Arts, American Studies
Elizabeth Seton High School
College preparatory
UnitedHealth Group February 2012 - Present
UnitedHealthcare Community & State April 2009 - February 2012
UnitedHealthcare Community Plan (AmeriChoice) August 2007 - April 2009
Maritime Insurance Group January 2007 - August 2007
Humana 2006 - 2007
WellPoint 1994 - 2005
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Insurance, Strategic Planning, Healthcare, Process Improvement, Sales Management, Underwriting, Team Building, Cross-functional Team..., Account Management, Employee Benefits, Marketing Strategy
Education
University of Pennsylvania - The Wharton School 2015 — 2015
Executive Development Program, Business/Commerce, General
UW Eau Claire 1985 — 1989
Business
American College
Insurance & Risk Management
Leica Biosystems August 2014 - Present
UnitedHealthcare Community & State March 2013 - July 2014
UnitedHealthcare Community & State June 2011 - March 2013
UNIVERSITY OF MINNESOTA - CARLSON SCHOOL OF MANAGEMENT August 2009 - June 2011
Miniature Precision Components June 2004 - January 2007
Skills
Microsoft Excel, PeopleSoft, Essbase, Microsoft Office, Accounting, Analysis, Process Improvement, Customer Service, Leadership, Forecasting, Access, PowerPoint, Visio, Process Mapping, Management, Finance, Financial Reporting, Financial Analysis, Training, Data Analysis
Education
University of Minnesota - Carlson School of Management 2006 — 2011
BSB, Accounting; Minor: Operations and Supply Chain Management
Optum March 2014 - Present
UnitedHealthcare September 2012 - Present
Unitedhealthcare Community & State September 2010 - September 2012
UnitedHealthGroup September 2003 - September 2010
Gulfstream Aerospace June 1993 - July 2001
Skills
PowerPoint, Administrative..., Marketing, Lotus Notes, Travel Arrangements, Team Building, Healthcare, Outlook, Data Entry, Medicare, Event Planning, Health Insurance, Visio, Healthcare Management, Access, HIPAA, Data Analysis, Insurance, Confidentiality, Medicaid, Microsoft Word, Microsoft Excel, PeopleSoft, Leadership, Employee Benefits, Process Improvement, Provider Relations, Managed Care, Concur, Healthcare Industry, Management
Education
South University
HCC Life Insurance Company February 2014 - Present
UnitedHealthcare Community & State January 2011 - February 2014
UnitedHealth Group January 2007 - December 2010
Ingenix Consulting March 2004 - December 2006
Skills
Medicare, Managed Care, Health Insurance, Account Management, Process Improvement, Data Analysis, Healthcare, Insurance, Business Analysis, Leadership, Strategic Planning, Team Building, Employee Benefits, HIPAA
Education
Flagler College 1998 — 2002
BA
Blue Care Network March 2015 - Present
Blue Care Network September 2013 - March 2015
UnitedHealthcare Community Plan January 2012 - June 2013
UnitedHealthcare Community Plan December 2010 - January 2012
UnitedHealthcare Community & State January 2010 - December 2010
Plante & Moran, PLLC May 2008 - September 2009
Plante & Moran, PLLC February 2006 - May 2008
EduGuide January 2004 - May 2006
Michigan Senate January 1998 - May 2003
Skills
Microsoft Office, Excel, Word, PowerPoint, MS Project, Outlook, Access, Editing, Scheduling, Government, SharePoint, Lotus Notes, WordPerfect, Committees, Facets, Macess, Microsoft Word, Teamwork, Microsoft Excel, Leadership, Process Scheduler, Coordination, Customer Service, Administrative..., Wordperfect, Software Documentation, Volunteer Management, Employee Benefits, Data Entry, Data Analysis, Marketing, Time Management, Management
Education
Michigan State University 1995 — 1999
B.A., International Relations
UnitedHealthcare Community & State April 2014 - Present
UnitedHealthcare Community & State June 2012 - April 2014
UnitedHealthcare Community & State June 2009 - June 2012
Healthnet of Arizona February 2008 - June 2009
Kantar Operations May 2006 - February 2008
Skills
SAS, Data Analysis, VBA, Actuarial Science, Statistics, Access, Statistical Modeling, Analytics, Data Mining, Predictive Modeling, SAS programming, Analysis, SPSS, SQL, Microsoft Excel, Business Analysis, Risk Management, Quantitative Analytics, Segmentation, R, Business Intelligence, Financial Modeling, Linear Regression, Health Insurance
Education
Arizona State University 2005 — 2006
BA, Mathematics
Arizona State University 1998 — 2001
BA, Anthropology
Aetna January 2015 - Present
WellCare August 2013 - January 2015
UnitedHealthcare Community & State April 2012 - July 2013
UnitedHealthcare Community Plan March 2010 - March 2012
Amerigroup Corporation December 2007 - March 2010
Easterday & Associates 2005 - 2010
State of South Carolina May 2005 - January 2008
Moore, Taylor and Thomas 1998 - 2003
Skills
Managed Care, Medicaid, Legislative Relations, Health Policy, Policy, Healthcare, Strategy, Medicare, Legislation, Healthcare Industry, Healthcare Consulting, Program Management, Provider Relations, Network Development, HMO, Leadership, Strategic Planning, Management, Process Improvement
Education
University of South Carolina School of Law 1996 — 1999
JD, Law
Bob Jones University
Bachelor of Science (BS), Finance, General
UnitedHealth Group December 2013 - Present
UnitedHealthcare Community & State October 2009 - Present
UnitedHealth Care November 2005 - Present
UnitedHealth Group 2005 - Present
West Loop South November 2005 - January 2009
AmeriChoice a UnitedHealth Group Company November 2003 - January 2005
Continuum Performance Systems October 2000 - April 2003
Continuum Performance Systems, Inc October 2000 - April 2003
Blue Cross Blue Shield of Louisiana December 2000 - January 2001
Blue Cross Blue Shield of Louisiana 1998 - 2001
Skills
Managed Care, Medicaid Managed Care, Medicare, Health Care Fraud, Project Management, HIPAA, Health Policy, Leadership, Policy, Medicaid, Provider Relations, Analysis, Program Management, Healthcare, Health Insurance, HMO, Management, Strategic Planning
Education
Nicholls State University 1991 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Nicholls State University
Bachelor of Science, Business
UnitedHealthcare Community & State October 2009 - Present
US Airways January 2008 - August 2009
Comsys December 2006 - August 2009
US Airways July 2007 - January 2008
US Airways December 2006 - June 2007
DHL 2004 - 2006
Synectics April 2003 - July 2004
Pharmaceutical Systems Inc January 2002 - August 2002
Material Sciences Corporation February 1999 - December 2001
Material Sciences Corporation 1998 - 1999
Skills
Validation, Organization, High Performance Teams, Customer Requirements, Program Management, Process Improvement, SDLC, Business Analysis, Vendor Management, PMP, PMO, Project Management, PMBOK, Solution Architecture, IT Service Management, Requirements Analysis, SharePoint, MS Project, Integration, Cross-functional Team..., Management, Leadership, IT Management, Change Management, Software Documentation, Team Leadership, Visio, Agile Methodologies, Testing, Product Development, Business Process..., Software Project..., Strategy, Project Portfolio..., IT Strategy, ERP, Business Process, Databases, Requirements Gathering, Business Intelligence, Enterprise Software, Resource Management, Governance
Education
Keller Graduate School of Management of DeVry University 1997 — 2001
MBA
Valparaiso University 1978 — 1982
BS
Arlington High School 1974 — 1978
Fairview Specialty Pharmacy Services June 2014 - Present
Optum (a UnitedHealth Group company) April 2013 - June 2014
UnitedHealthcare Community & State October 2011 - April 2013
Prime Therapeutics August 2010 - October 2011
Ovations (a UnitedHealthcare Company) September 2009 - August 2010
Prescription Solutions April 2008 - September 2009
Idea Greenhouse June 2005 - September 2007
Express Scripts May 2004 - June 2005
Ideas To Go 1991 - 2002
Skills
Marketing Communications, Database Administration, Proposal Writing, Business Process, Health Insurance, Pharmacy Benefit..., Medicaid, Team Leadership, Team Building, Strategic Planning, Microsoft Word, Training, Managed Care, Vendor Management, Customer Service, Business Analysis, Marketing, Insurance, Data Analysis, Change Management, Program Management, Healthcare, Medicare, Management, Project Planning, Process Improvement, Access, RFP, Strategy, Technical Writing
Education
Augustana University (SD) 1980 — 1984
B.A., English and German
UnitedHealthcare Community & State August 2009 - Present
Evercare July 2008 - August 2009
United Healthcare August 2005 - July 2008
Skills
Data Analysis, Financial Analysis, Process Improvement, Business Analysis, Analysis, Business Process..., Strategic Planning, Budgets, Forecasting, Program Management, Team Building, Leadership, Business Intelligence
Education
St. John's University 1997 — 2001
Bachelor of Arts, Business Management
UnitedHealthcare Community & State October 2008 - Present
Blue Cross Blue Shield of Arizona January 2008 - October 2008
State of Arizona May 2007 - December 2007
State of Washington November 2005 - February 2007
Zenith Administrators March 2005 - November 2005
AmeriCorps VISTA August 2004 - March 2005
AT&T Wireless 2000 - 2002
Lentz + Lentz CPAs 1989 - 1991
Skills
Analysis, Business Analysis, Business Process, Cross-functional Team..., Process Improvement, Requirements Analysis, SDLC
Education
Western International University 2007 — 2009
None, Accounting
City University of Seattle 1996 — 1998
MBA, Business Administration
University of Nevada-Reno 1991 — 1994
B.S., Health Education
UnitedHealthcare Community & State December 2013 - Present
UnitedHealthcare Community & State November 2011 - December 2013
UnitedHealthcare Community & State April 2007 - August 2011
UnitedHealthcare Community & State 2005 - April 2007
Corporate Executive Board 2000 - 2001
ICF International June 1998 - January 2000
Skills
Process Improvement, Managed Care, Cross-functional Team..., Health Insurance, Strategic Planning, Sales Operations, Analytics, Marketing, Project Management, Healthcare, Account Management
Education
University of Pennsylvania - The Wharton School 2008 — 2009
Certificate
Temple University 2001 — 2003
MA
Cornell University 1994 — 1998
B.S.
OptumInsight September 2010 - Present
University of Rhode Island January 2002 - Present
UnitedHealthcare Community & State November 2008 - August 2010
The Health & Wellness Institute December 2006 - December 2008
Blue Cross & Blue Shield of Rhode Island 1991 - 2006
New England Institute of Technology September 2000 - December 2002
Allendale Mutual Insurance Company and affiliates 1983 - 1986
City of Warwick, Rhode Island 1980 - 1981
Schreiber Foods 1979 - 1980
Skills
Project Management, Business Case, Healthcare, Healthcare Information..., Process Improvement, Insurance, Medicare, Change Management, Team Building, Leadership, Business Analysis, Healthcare Management, Team Leadership, Budgets, Management Consulting, Cross-functional Team..., Medicaid, Management, Financial Analysis, Performance Benchmarking, Health Economics, Product Development, Hospitals, Health Policy, Marketing, Product Management, Forecasting, Healthcare Industry, Strategy, Program Management, Training, Analytics, Health Insurance, Business Process..., Employee Benefits, Human Resources, Consulting
Education
The University of Chicago Booth School of Business 1981 — 1983
MBA, Finance, Accounting and Marketing
Massachusetts Institute of Technology 1975 — 1979
BS, Management with economics concentration
Lamphere High School 1972 — 1975
High school diploma, College preparatory
UnitedHealthcare Community & State April 2004 - Present
Skills
Managed Care, Public Speaking, Program Development, Medicaid, Medicare, Nonprofits, Case Managment, Event Planning, Healthcare, HMO, Mental Health, Provider Relations, Community Outreach, HIPAA, Public Health, Hospitals, Clinical Research, Health Education, Healthcare Management, Quality Improvement, Volunteer Management, Cpr Certified, Fundraising, Health Policy, Patient Advocacy, Elder Care, Case Management, Home Care, Behavioral Health, Social Services, Utilization Review, Community Health, Medicine, Treatment, Utilization Management, Palliative Care, Gerontology, Wellness, Disease Management
Education
UW-Milwaukee 2007 — 2009
MSW, Social Work
Mount Mary College 2002 — 2005
BSW, Social Work
UnitedHealthcare June 2011 - Present
UnitedHealthcare Community & State June 2011 - Present
AmeriChoice September 2009 - June 2011
United Health Group - Ovations 2007 - September 2009
Ernst & Young February 2006 - April 2007
Gorman Health Group June 2004 - January 2006
UnitedHealth Group 2002 - 2004
UnitedHealth Group 1997 - 2002
Skills
Healthcare, Managed Care, Compliance, Program Management, Problem Solving, Analysis, Vendor Relations, Cross-functional Team..., Team Building, Healthcare Industry, Account Management, Team Leadership, Auditing, Strategic Planning, Change Management, Policy, Health Policy
Education
University of Minnesota-Twin Cities 1990 — 1993
BS, Human Resource Development, Speech Communications
UnitedHealthcare Community & State June 2003 - Present
Skills
Healthcare, Medicaid, Medicare, Process Improvement, Managed Care, Health Insurance
Education
Rutgers University-New Brunswick 1994 — 1995
EdM, Counseling Psychology
Seton Hall University 1990 — 1994
BA, Psychology
UnitedHealthcare Community & State 2013 - Present
Local Initiatives Support Corporation (LISC) 2009 - 2012
NeighborWorks America 2008 - 2012
CHRISTUS Health 2006 - 2008
CHRISTUS Health 2001 - 2006
Skills
PMP, Project Portfolio..., PMO, Program Management
Education
Project Management Institute 2011 — 2011
Certified, Project Management Professional
Jamnalal Bajaj Institute of Management Studies 1985 — 1991
Masters, Administrative Management
Health Plans, Inc. September 2012 - Present
UnitedHealth Group December 2010 - September 2012
UNITEDHEALTHCARE COMMUNITY & STATE April 2009 - December 2010
Fidelity Investments July 2000 - April 2009
HADCO 1998 - 2000
Harvard Pilgrim Health Care 1996 - 2000
Skills
Networking, Policy, Open Enrollment, Employee Benefits, Long Term Care, Insurance, Contractual Agreements, Medicare/Medicaid..., Long-term Care, Onboarding, Provider Relations, Employee Relations, Management, Claim, Program Management
Education
University of Rochester 1982 — 1986
Bachelors of Arts, Health & Society
UNITEDHEALTHCARE COMMUNITY & STATE November 2013 - Present
UNITEDHEALTHCARE COMMUNITY & STATE June 2006 - October 2013
UNITEDHEALTHCARE, INC. November 2004 - July 2006
OXFORD HEALTH PLANS, INC. November 2002 - November 2004
OXFORD HEALTH PLANS, INC. August 2000 - November 2002
MEDSOLVE.COM January 2000 - August 2000
CLARITY HEALTHCORP, INC. May 1998 - December 1999
OXFORD SPECIALTY MANAGEMENT March 1997 - May 1998
OXFORD HEALTH PLANS, INC. November 1994 - March 1997
Skills
Vendor Management, Managed Care, Medicare, Healthcare Management, Medicaid, Healthcare, Health Insurance, Process Improvement, Hospitals, Healthcare Information..., Strategic Planning, Utilization Management, Change Management
Education
Michigan State University 1987 — 1993
Bachelor of Arts, Spanish Literature
La Universidad de Extremadura 1993 — 1994
Associate's degree, Spanish Language and Literature
UnitedHealthcare Community & State November 2007 - Present
Schwan's Consumer Brands August 2003 - November 2007
LSI Logic Corporation July 1999 - July 2003
Skills
Outlook, Highly detail oriented, Microsoft Office 2010, Microsoft Visio 2010, Concur, Business Segment Liaison, Business Travel, Communication Skills, Events Coordination, Organizational..., Procurement, Corporate Real Estate..., Visio, Medicaid, Administrative..., Employee Benefits
Education
Gustavus Adolphus College
Bachelor of Science (B.S.), Elementary Education and Teaching
UnitedHealthCare Community & State February 2012 - Present
Claim Strategy Associates, Inc. May 2011 - December 2012
CorVel Corporation January 2000 - May 2011
Audubon Construction & Renovations, Inc January 1996 - November 2000
Griffon International LTD/ Cygnus Insurance Services January 1987 - January 1996
IMS (Insurance Marketing Services, Inc January 1984 - January 1987
Security Insurance Group/Orion Group January 1982 - January 1984
Skills
Training, PPO, Workers Compensation, Healthcare, Utilization Management, Insurance, Managed Care, Claim, Network Development, Case Managment, Business Development, Provider Relations, Healthcare Industry, Health Insurance, Claims Management, Medicaid, Medicare, Pharmacy Benefit..., Management, Property & Casualty..., Liability, Commercial Insurance, Case Management
Education
University of New Orleans
BS, Biology/Biological Sciences, General
Genpact July 2014 - Present
UNITEDHEALTHCARE COMMUNITY & STATE January 2009 - June 2014
Deloitte November 2006 - January 2009
LARSON, ALLEN, WEISHAR & CO August 2005 - October 2006
Certes Financial Pros November 2004 - July 2005
NAVARRE COPPORATION July 2004 - November 2004
Courage Center March 2000 - July 2004
Deloitte January 1993 - March 2000
Skills
Customer Service, Research, Windows, Outlook, Teaching, Healthcare Compliance, Internal Audit..., Microsoft Office, Internal Controls, GAAP and STAT..., Process Improvement, Accounting, Budgets, Auditing, Forecasting, Leadership
Education
University of Arizona 1989 — 1992
B.S, Business Administration/Accounting, 3.5
Minnesota State University, Mankato 1982 — 1985
Bachelor of Science, Nursing
UnitedHealthcare - Community & State July 2015 - Present
UnitedHealthcare - Community & State April 2014 - July 2015
UnitedHealthcare - Community & State January 2013 - April 2014
OptumHealth - Collaborative Care June 2011 - January 2013
St. Thomas Academy March 2012 - May 2012
St. John's University December 2010 - April 2011
OptumInsight May 2010 - August 2010
Skills
Accounting, Analysis, Leadership
Education
St. John's University 2007 — 2011
BA, Accounting and Finanace
St. Thomas Academy 2003 — 2007