Prescription Solutions
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Prescription Solutions Employees
MedImpact 2013 - Present
OptumRx 2008 - 2013
Prescription Solutions July 2007 - July 2008
Skills
Outcomes Research, Managed Care, PBM, Pharmacy Benefit..., Healthcare, Medical Writing, Pharmacists, Research, Pharmacoeconomics, Clinical Pharmacy, Health Economics, Utilization Management, Pharmacology, Medicaid, Healthcare Management, Healthcare Information..., Medicare, Pharmacovigilance, Medicare Part D, Pharmacy, Epidemiology, Program Evaluation, Clinical Research, Proposal Writing
Education
University of California, San Diego 2003 — 2007
Pharm.D.
Brigham Young University 1996 — 2001
B.S., Biochemistry
Western Union July 2014 - Present
The Pinnacle Group Companies February 2013 - July 2014
Jeppesen April 2012 - February 2013
Raytheon Polar Services November 2007 - April 2012
Children's Hospital Denver January 2007 - September 2007
Herbalife International March 2006 - January 2007
Prescription Solutions 2005 - 2006
Verizon Business (ESG) 2003 - 2004
Skills
ITIL, Certified Project..., Infrastructure..., Software Development, Project Management, PMP, PMO, SDLC, Business Intelligence, IT Strategy, Software Project..., Information Technology, Program Management, IT Management, Security, Six Sigma, Cloud Computing, Vendor Management, Visio, Project Planning, Process Improvement, Data Center, Requirements Analysis, Cross-functional Team..., Strategy, Management, Software Documentation, Integration, Leadership, Service Delivery, Project Portfolio..., Business Development, Telecommunications, Agile Methodologies, Outsourcing, Change Management, SaaS, Enterprise Software, Quality Assurance, SharePoint, Team Leadership
Education
University of Phoenix-Colorado Campus 2005 — 2007
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
University of Phoenix-Southern California Campus 1999 — 2002
Bachelor's degree, Computer Software Engineering
Pepperdine University, The George L. Graziadio School of Business and Management
Certificate Program, Executive Management Program - MANAGING IN THE 21ST CENTURY
California State University-Long Beach
Certificate Program, Information Technology Project Management
Project Management Institute (PMI) 2002 — 2013
PMP Certified, Project Management
EXIN International 2009 — 2009
Certificate Program, ITIL V3
IntegrityCorp December 2010 - Present
Prescription Solutions May 2011 - March 2013
CSC December 2010 - May 2011
Arbonne International LLC September 2009 - December 2010
Abaris, Inc February 2007 - March 2009
Apex Systems, Inc (for BearingPoint, Inc) October 2006 - February 2007
Computer Sciences Corporation January 2000 - September 2005
Skills
Oracle, Microsoft SQL Server, Oracle SOA Suite, Database Administration, Oracle E-Business Suite, Solaris, AIX, Database Admin, Oracle Applications, Data Warehousing, OBIEE, ERP, Integration, SQL, Project Management, SDLC, Databases, Unix, SOA, Agile Methodologies, Performance Tuning, Visio, Oracle HR
Education
Concordia University Irvine 1976 — 1980
B.A., Behavioral Science
Navy Supply Corps School 1981 — 1981
n/a, Business, Accounting, Retail Sales, Food Service, Management
Navy Officer Candidate School 1980 — 1980
n/a, Naval Science, Management, and Administration
Upp Technology, Inc. November 2014 - Present
RESTAT/Catamaran April 2013 - June 2014
Pharmacy Cost Solutions October 2012 - April 2013
ProCare Rx January 2011 - October 2012
PTRX September 2009 - November 2010
Prescription Solutions April 2002 - September 2008
Allscripts 1999 - 2002
Skills
Pharmacy Benefit..., Managed Care, Medicare, Healthcare, Health Insurance, Employee Benefits, Account Management, Medicare Part D, Medicaid, Pharmacy, Strategic Planning, New Business Development, Sales Management, Insurance, HIPAA, Cross-functional Team..., Healthcare Industry, Sales, Healthcare Information..., Team Building, Healthcare Consulting, Marketing, Hospitals, Informatics, Process Improvement, Contract Negotiation, Pricing, Long-term Care, Clinical Research, Selling, Claim, Program Management, Business Development, Utilization Management, Sales Process, Salesforce.com, Workers Compensation, Disease Management, Medical Billing, Pharmaceutical Industry, Pharmaceutical Sales, Sales Force Development, Leadership, Home Infusion, Health Policy, Healthcare Management, P&L Management, Diabetes, Sales Operations, Health Savings Accounts
Education
The Ohio State University 1975 — 1978
Bachelor's Degree, Business Administration
Franklin University 1973 — 1975
Business
Aviall January 2014 - Present
Aviall April 2010 - Present
Aviall July 2013 - March 2014
Prescription Solutions July 2009 - April 2010
Hawker Beechcraft September 2006 - February 2009
Raytheon Aircraft Company (now Hawker Beechcraft) September 2002 - September 2006
Raytheon Aircraft Credit Corporation May 2000 - September 2002
Skills
Six Sigma, Continuous Improvement, Lean Manufacturing, Kaizen, Customer Service, Leadership, Business Process..., Strategy, Black Belt, Process Improvement, Inventory Management, Aerospace, Analysis, Project Management, Management, Program Management, Root Cause Analysis, Project Planning, Aircraft, Quality Assurance, Financial Analysis, Team Building, Supply Chain Management, Negotiation, Cross-functional Team..., Engineering, Organizational..., Lean Transformation, TQM, Business Transformation, Supply Chain..., Green Belt, Business Process Mapping, Strategic Planning, Visio, Training, Operational Excellence, ERP, Supply Management, Aviation, Kanban, SAP, Quality Management, 5S, Supply Chain, Change Management
Education
APICS 2011 — 2015
CPIM, Modules 1 through 4
Friends University 1999 — 2001
MBA, Business
University of Missouri-Columbia 1988 — 1992
BA, Communication
University of Missouri-Columbia 1988 — 1992
BA, Spanish
Six Sigma Expert Training - Raytheon
LeanSigma Blackbelt, LeanSigma, Project Management, Organizational Change Management
Six Sigma Program Performance Training - Raytheon
Starbucks February 2014 - Present
Stride Rite August 2012 - February 2014
Belk September 2011 - August 2012
Prescription Solutions October 2009 - September 2011
GE Capital January 2009 - October 2009
Home Decorators Collection June 2007 - October 2008
Steinmart October 2006 - June 2007
Seasonal Concepts January 2006 - October 2006
General Motors February 2004 - January 2006
The Right Start March 2002 - January 2004
Skills
Visual Merchandising, Interior Design, Customer Service, Merchandising, Inventory Management, Retail, Purchasing, Sales, Leadership, Forecasting, Inventory Control, Microsoft Excel, Strategic Planning, Budgets, Management, Customer Satisfaction, Team Building, Marketing, Operations Management, Loss Prevention, Employee Relations, Outlook, Coaching, Performance Management, Account Management, Team Leadership, Payroll, Cross-functional Team..., Microsoft Office, Marketing Strategy, Advertising, PowerPoint, Cold Calling, Process Improvement, Profit, Leadership Development, Sourcing, Social Media Marketing, Strategy, Project Management, Store Management, Time Management, Pricing, Customer Retention, Recruiting, Public Speaking, Hiring, Interviews, Retail Sales, Training
Education
Johnson County Community College 1993 — 1996
Interior Merchandising Program
Pittsburg State University 1988 — 1989
Communications
Monett HS 1984 — 1988
HMS May 2012 - April 2015
Prescription Solutions February 2008 - June 2011
Benefit Partners May 2006 - February 2008
CVS Caremark Corporation 1997 - 2006
Skills
Project Management, Contract Negotiation, Pharmacy Benefit..., Pharmacy, Business Analysis, Employee Benefits, Process Improvement, Benefits Administration, Analysis, CRM, HIPAA, Customer Service, Health Insurance, Healthcare, Management, Leadership, Medicare, Team Building
Education
Amberton University
MBA
Southern Arkansas University
BBA
Tapia Enterprises March 2011 - Present
Prescription Solutions 2005 - 2011
SAIC December 1994 - November 2004
Skills
Visio, SDLC, Vendor Management, Program Management, Disaster Recovery, Process Improvement, Project Management, Business Process..., Cross-functional Team...
Education
DeVry University Phoenix 1982 — 1986
BSEET, Electronic Engineering
Nihon Kohden America January 2014 - Present
GE Healthcare September 2001 - January 2014
Prescription Solutions June 2005 - February 2006
VitalCom, Inc. February 2000 - September 2001
Toshiba America Electronic Components 1998 - 2000
ITT Cannon 1997 - 1998
Unit Instruments Inc 1996 - 1997
Universal Electronics January 1991 - 1996
Fender Musical Instruments August 1987 - January 1991
FMC 1985 - 1986
Skills
Project Management, PMP, Cross-functional Team..., CRM, Process Improvement, Management, Integration, Six Sigma, Healthcare, Project Planning, Vendor Management, Team Leadership, Continuous Improvement, Customer Service, Business Process..., MS Project, Business Development, Manufacturing, Microsoft Project, Process Scheduler, Problem Solving, Leadership, Business Process..., Quality Assurance, Customer Relations, Scheduling, Program Management, Product Development, Testing
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1999 — 2002
Masters, Business Administration
California Polytechnic State University-San Luis Obispo 1980 — 1985
BS, Industrial Engineering
Santa Maria High School 1976 — 1980
Teleperformance August 2012 - Present
Alorica 2012 - August 2012
Alorica 2008 - February 2012
Alorica 2007 - 2008
Prescription Solutions 2006 - 2007
Pearson Government Solutions 2004 - 2006
TeleTech 2003 - 2003
TeleTech 2002 - 2003
TeleTech 1999 - 2002
Skills
Call Center, Customer Service, Quality Management, Metrics, Workforce Management, Operations Management, Customer Experience, Process Improvement, Customer Satisfaction, P&L Management, Quality Assurance, Hiring, Business Process..., Outsourcing, Employee Relations, Team Building, Team Leadership, Performance Management, Customer Relations, Coaching, Problem Solving, Forecasting, Outlook, Scheduling, Account Management, Telecommunications, Change Management, Documentation, BPO, Program Management, Organizational..., Business Analysis, Strategic Planning, Avaya, Leadership Development, Business Management, Process Engineering, Executive Management, Supervisory Skills
Education
Baker University 2006 — 2007
Bachelors, Business Administration
Allen County Community College 2001 — 2004
Associates, Business Management Development
Molina Healthcare February 2015 - Present
Molina Healthcare October 2013 - January 2015
Molina Healthcare April 2013 - October 2013
OptumRx June 2009 - March 2013
Prescription Solutions January 2008 - June 2009
Prescription Solutions December 2005 - December 2007
Prescription Solutions September 2004 - December 2005
Panasonic March 2001 - November 2002
Boeing June 1997 - January 2000
UPS July 1995 - June 1997
Skills
Strategic Planning, Risk Management, Resource Allocation, Priority Management, Process Simulation, Healthcare, Pharmacy Benefit..., Project Management, Process Improvement, Customer Service, Program Management, Data Analysis, PMP, Certified Scrum Master..., Certified Green Belt, Yellow Belt, SharePoint, Visio, Requirements Gathering, Cross-functional Team..., Quality Assurance, SDLC, Business Analysis, HIPAA, Vendor Management, Software Documentation, MS Project, Healthcare Information..., Business Process..., Microsoft Project
Education
California State University Monterey Bay 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, GPA for University Courses - 4.0
UC Irvine, Extension 2013 — 2015
Business Analyst Certificate/ Advanced Project Management, Business and Management, GPA for University Extension Courses - 3.75
California State University-Fullerton 2001 — 2003
Bachelor's Degree, Anthropology, GPA for University Courses 3.49
Mayo Auction & Realty October 2011 - Present
Prescription Solutions May 2007 - July 2011
Midland Radio 1999 - 2002
Skills
Real Estate, Auctions, Estate Sales, Seniors Real Estate..., Sales, Appraisals, Residential Homes, Customer Service, Investment Properties, Advertising, Auctioneers, Public Speaking, Management, Luxury, Microsoft Office, Retail, Problem Solving, Fine Art, Fine Art Photography, Real Estate License, Stained Glass, National Association of..., Coins
Education
Baker University 1978 — 1982
BA, Art
Johnson County Community College
Graphic Arts
Le Mélange Des Remèdes (LMDR) May 2013 - Present
Urban Outfitters March 2012 - Present
Karmaloop.com March 2012 - October 2012
Prescription Solutions January 2007 - October 2011
David Rodriguez September 2005 - May 2006
EXPRESS December 2003 - August 2004
Skills
Adobe Creative Suite, Typing, Sketching, Sewing, Fashion Design, Fashion, Fashion Illustration, Illustrator, Graphic Design, Fashion Shows, Graphics, Retail, Tech Packs, Pattern, Logo Design, Textiles, Apparel
Education
Fashion Institute of Technology 2004 — 2006
Bachelor of Fine Arts, Fashion Design
Johnson County Community College 2002 — 2004
Associate of Applied Science, Fashion Design
DestructData March 2014 - Present
Prescription Solutions September 2007 - August 2008
World Financial Group (WFG) December 2005 - May 2007
US Army July 2000 - July 2005
Skills
Leadership, Security, Management, Training, Solution Selling, Account Management, Analysis, Public Speaking, Strategic Partnerships, Business Development, Sales, Customer Service, Networking, Military, Creative Problem Solving, Social Media, Microsoft Office, Military Experience, Psychology, Strategy, Intelligence Analysis, Strategic Planning, New Business Development, Veterans, Intelligence, Self-motivated Team..., Self-confidence, Determined to Succeed, Highly detail oriented, High Quality Standards, Timely Decision Making, Data Security, Efficient, Adaptability, Professional Services, Hardware, Technical Support, Consulting, Information Security, Information Technology, Time Management, Enterprise Software, Mobile Devices, Security+, Team Building, Operations Management, Troubleshooting, Computer Hardware, Product Marketing
Education
California State University-Fullerton 2011 — 2013
Bachelor's degree, Psychology
Irvine Valley College 2008 — 2011
Associate's degree, Social and Behavioral Sciences
TXU Energy November 2012 - September 2014
Las Colinas Medical Center May 2012 - October 2012
DaVita July 2011 - May 2012
PharMerica April 2010 - May 2011
AT&T April 2008 - January 2009
CVS/Caremark September 2007 - January 2008
Prescription Solutions October 2006 - April 2007
Skills
Sales, Typing, Customer Service, Salesforce.com, CRM, AS400 Administration, Filing, Medical Terminology, Pharmaceutics, Data Entry, Inbound Marketing, Inbound Lead Generation, Retail, Customer Retention, Research, Microsoft Office, Microsoft Excel, MICROS
Education
DeVry University 2013 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.8
Everest College 2009 — 2011
Associates of Applied Science, Business Administration
OptumRx September 2013 - Present
OptumRx September 2012 - June 2013
Prescription Solutions July 2007 - September 2012
Skills
Customer Service, Call Centers, Healthcare, Data Entry, Customer Satisfaction, Managed Care, Medicare, Outlook, HIPAA, Process Improvement, Customer Retention, Health Insurance, Customer Experience, Microsoft Office, Training, Telephone Skills, Software Documentation, Access, Leadership, Insurance, Team Building
Education
Associated Technical College-Los Angeles 1993 — 1995
Medical Assistant / Cardiology Technician, Medical Office Management/Administration
Crenshaw High School 1988 — 1991
High School Diploma, General Studies
Nordstrom October 2014 - Present
Amazon December 2013 - September 2014
UnitedHealth Group April 2011 - December 2013
Prescription Solutions November 2009 - April 2011
Pegasystems June 2007 - November 2009
Prescription Solutions, a UnitedHealth Group company June 2005 - July 2007
NTS Group, Inc. March 2001 - May 2005
SeniorCo, a PacifiCare company September 1998 - March 2001
Microsoft 1998 - 1999
Virtual Academy/Wirtualna Akademia February 1995 - December 1995
Skills
Business Process..., Solution Architecture, Business Process Design, Requirements Analysis, Web Services, Enterprise Architecture, SOA, Pega PRPC, EAI, Agile Methodologies, XML, Healthcare, Integration, Data Modeling, IT Strategy, CRM, SDLC, Requirements Gathering, SQL, Enterprise Software, Consulting, Software Development, Process Architecture, Business Process, Management
Education
University of Washington 1998 — 1999
BA
Highline College 1996 — 1997
AA
University of Idaho 1994 — 1995
Technical University of Gdansk 1993 — 1994
OptumRx January 2012 - Present
OptumRx 1998 - Present
Prescription Solutions 1998 - 2011
Innoviant 1998 - 2010
Skills
Business Analysis, Pharmacy Technicians, Microsoft Excel, Tracking, Quality Control, Processes Development, Healthcare, Research, Training, Pharmacy Benefit..., HIPAA, Managed Care, Clinical Research, Process Improvement, Healthcare Management
Education
Columbia Southern University
AAB, Business
Aetna August 2007 - Present
Prescription Solutions 2004 - 2007
University of Michigan 2001 - 2003
Skills
Strategy, Healthcare, Managed Care, Disease Management, Healthcare Management, Pharmaceutical Industry, Healthcare Information..., Business Strategy, Pharmacy Benefit..., Utilization Management, Medicine, Pharmacy, Medicaid, Policy, Hospitals, Patient Safety, EHR, Medicare, Provider Relations, Public Health, Physician Relations, HIPAA, Executive Management, Medication Therapy..., Patient Advocacy, Strategic Planning, Oncology, Health Economics, Diabetes, Outcomes Research, Data Analysis, Nursing, Performance Improvement, Clinical Research, Medical Devices, Health Insurance, Health Policy, Healthcare Consulting, Quality Improvement, Home Care, Quality Management, Physicians, Leadership, Pharmacists, Informatics, Process Improvement, EMR, Case Managment, Healthcare Industry
Education
University of Michigan 2001 — 2003
PhD (ABD), Health Services Organization and Policy
University of California, Berkeley 1994 — 1995
MPH, Maternal and Child Health
Georgetown University 1979 — 1983
MD, Medicine
Georgetown University 1975 — 1979
BS, Quantitative Biology (Biophysics)
Argus Health Systems September 2014 - Present
AMG Services Inc. January 2013 - March 2014
Devery University 2008 - 2012
Visiting Nurse Association January 2011 - March 2011
Providence Medical Center October 2010 - December 2010
Convergys Corporation July 2010 - October 2010
Prescription Solutions November 2005 - April 2010
Aetna Rx Home Delivery August 2005 - November 2005
Illinois Army National Guard January 1995 - January 2003
Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Research, Windows, Troubleshooting, Microsoft Windows 98, Microsoft Office, Healthcare, Leadership, Outlook, Visio, Access, Analysis, Policy, Training, Public Speaking, Management, Time Management, Teamwork, Accounting, Team Building, Program Management, Mentoring
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Project Management
DeVry University 2007 — 2010
Bachelor of Science, Technical Management; Health Services Management
Kennedy-King College 1999 — 2002
Associate of Science, Science
Amanda Holiday December 2008 - Present
Candid Color Photography May 2012 - June 2012
Potts Gallery & BlueDream Photography February 2011 - May 2012
Prescription Solutions November 2008 - December 2008
Garden Ridge August 2008 - November 2008
Quick Turn April 2008 - July 2008
Premier Communications January 2006 - April 2008
Skills
Portrait Photography, Wedding Photography, Portraits, Commercial Photography, Event Photography, Headshots, Photography, Digital Photography, Fine Art Photography, On Location, Lightroom, Photojournalism, Senior Portraits, Lifestyle Photography, Weddings, Burlesque, Pin Up, Microsoft Office, Photoshop, portrait professional, Landscape Photography, Microsoft Excel, Microsoft Word, Studio Lighting, Studio Photography
Education
Oklahoma School of Photography 2009 — 2010
Diploma, Photography
Enterprize High School 2005 — 2005
High School Diploma
Fairview Health Services April 2014 - Present
Self Employed April 2011 - Present
Allina Hospitals & Clinics March 2011 - April 2014
Android And Me April 2010 - August 2012
Fairview Health Services January 2008 - March 2011
Beloit College September 2005 - December 2006
Prescription Solutions May 2005 - August 2005
Knott's Berry Farm April 2002 - August 2003
Skills
Compensation & Benefit, Compensation Structure..., Compensations, Human Resources, HR Consulting, HR Policies, Public Speaking, Writing, Copy Editing, Social Media, Social Networking, Editing, Public Relations, SEO, Wordpress, Research, Content Management, Creative Writing, Hating LinkedIn, Blogging, Management, Compensation Structures, Analysis, CRM, WordPress, Social Media Marketing, Fire Safety, Lotus Notes, Leadership
Education
Hamline University 2009 — 2010
MBA, Business Administration
Beloit College 2005 — 2007
BA, Psychology
Right At Home August 2013 - July 2014
AstraZeneca June 2005 - March 2012
PDI, Inc. June 2003 - June 2005
Prescription Solutions January 2002 - June 2003
Skills
Pharmaceutical Sales, Pharmaceuticals, Territory, Cardiology, Pharmaceutical Industry, Nephrology, Sales Operations, Allergy, Gastroenterology, Neurology, Sales Effectiveness, Hospital Sales, Endocrinology, Product Launch, Diabetes, Managed Care
Education
California State University-Fullerton 1999 — 2001
Bachelor of Arts, Studio Art
Fullerton College
Associate of Arts (AA)
Prescription Solutions April 2008 - Present
The Buenavida Group January 2007 - April 2008
Wyeth Pharmaceuticals July 2005 - January 2007
Wyeth Pharmaceuticals July 2002 - June 2005
Wyeth Pharmaceuticals April 1996 - June 2002
Wyeth Pharmaceuticals March 1995 - March 1996
Wyeth Pharmaceuticals October 1993 - February 1995
Wyeth Pharmaceuticals October 1983 - September 1993
Wyeth Pharmaceuticals April 1978 - September 1983
Beecham Labratories July 1975 - March 1978
Skills
Managed Care, Medicaid, Healthcare, Strategic Planning, Hospitals, Strategy, Sales Management, Leadership, Management, Medicare, Pharmaceutical Industry, Pharmaceutical Sales, Program Management, Sales, Marketing, Pharmacy, Product Launch
Education
California State University-Fresno 1971 — 1975
Bachelor of Arts (B.A.), Biology, General, 4.0
sterkly October 2010 - Present
Prescription Solutions March 2008 - October 2010
AAA Credit Service Collection Agency June 2007 - March 2008
Skills
TFS, Agile Methodologies, JavaScript, Visual Studio, C#, IIS, Scrum, JSON, .NET, Software Development, Agile Project Management, Fiddler, VBScript, Software Engineering, XML, OOP, ASP.NET MVC, Reverse Engineering, Node.js, jQuery
Education
Cal State Fullerton
Irvine Valley College
Cowboy's Backhoe Service 2010 - Present
Medco Health Solutions, Inc. 2007 - 2009
Prescription Solutions 1997 - 2007
Prescription Solutions 1995 - 1997
Preferred Solutions 1992 - 1995
Skills
Team Building, Customer Satisfaction
Education
Bemidji State University 1998 — 2002
Pharmacy Technician/Assistant
OptumRx April 2015 - Present
Catamaran July 2013 - March 2015
OptumRx, formerly Prescription Solutions March 2009 - June 2013
Prescription Solutions September 2007 - March 2009
Prescription Solutions October 2006 - September 2007
Walgreens Pharmacy February 2000 - October 2006
Skills
Pharmacy Benefit..., Pharmacy, Healthcare, Prescription, Health Policy, Health Insurance, Patient Counseling, Pharmacy Practice, Managed Care, Healthcare Management, Utilization Management, Formulary, Customer Service, Disease Management, Diabetes, Healthcare Information..., Management, Hospitals, Community Pharmacy, Healthcare Industry, Medicaid, Medicare Part D, Medicare, Clinical Research, Pharmacists
Education
The University of New Mexico 2001 — 2005
PharmD, Pharmacy
California State University-Long Beach 1997 — 1999
BS, Biology
Westminster High School 1989 — 1994
High School Diploma
Local Lighthouse January 2014 - Present
SC Law Group October 2012 - October 2012
Prescription Solutions 2010 - 2012
Wells Fargo Home Mortgage November 2004 - August 2010
Skills
Healthcare, HIPAA, Medicare, Medicaid, Data Entry, Customer Service, Disease Management, Managed Care, Telephone Skills, Medical Terminology, Call Center, Phone Etiquette, Microsoft Office, Social Networking, Training, Public Speaking, Team Building, Social Media, Sales, Microsoft Excel, Microsoft Word, Call Centers, Health Insurance
Education
California Baptist University 1992 — 1997
Bachelor of Business Administration (B.B.A.), Communication and Media Studies
Nordstromrack.com HauteLook February 2014 - Present
CheerMeApps February 2014 - Present
World Travel Holdings (Cruiseline.com) November 2013 - February 2014
C Monster Solutions November 2012 - November 2013
Freelance January 2012 - October 2012
Prescription Solutions October 2009 - December 2010
Prescription Solutions November 2008 - October 2009
UnitedHealth Group February 2007 - October 2008
Skills
CSS, XHTML, JavaScript, HTML 5, HTML, Node.js, Web Standards, jQuery, AJAX, JSON, Front-end, Backbone.js, html5, Front-end Development, ExpressJs, Ember.js, AngularJS, Mobile Applications, MVC, Web Design, User Interface, HTML5
Education
Full Sail University 2010 — 2012
Bachelor of Science (B.S.), Web Design and Development, 3.98
Penn State University 2000 — 2001
Computer Science
OptumRx May 2008 - Present
OptumRx May 2008 - July 2012
Prescription Solutions May 2008 - January 2010
WellPoint NextRx 2004 - 2008
GE Aviation 2002 - 2004
Northwestern Mutual Financial Network 1998 - 2001
Japanese Exchange & Teaching (JET) Program 1996 - 1997
Skills
PowerPoint, Business Intelligence, Direct Marketing, Managed Care, Strategic Planning, Leadership, Marketing Strategy, Cross-functional Team..., Marketing Communications, Process Improvement, Project Management
Education
Indiana University School of Law—Bloomington 1993 — 1996
JD
Aquinas College 1991 — 1992
BS, Social Sciences - Communications
Marquette University 1988 — 1991
Advertising/Communications
OptumRx November 2011 - Present
Ventegra September 2006 - October 2011
UnitedHealth Group March 2005 - August 2006
MedImpact October 2004 - March 2005
Dailey Marketing Group March 2003 - September 2004
Prescription Solutions November 1993 - February 2003
Skills
Product Management, Managed Care, Pharmacy Benefit..., Healthcare, Medicare Part D, Clinical Research, Medicaid, Utilization Management, Disease Management, Healthcare Management, HIPAA, Pharmacy, Medicare, Healthcare Information..., Healthcare Industry
Education
California State University-Long Beach 1982 — 1985
B.A., Art
San Diego State University-California State University 1980 — 1982
Undergraduate studies
Park Grill at Millennium Park May 2012 - Present
Park Grill 2012 - 2013
The LaSalle Network October 2009 - February 2010
Staffing Now February 2009 - July 2009
Prescription Solutions November 2007 - December 2008
Will Jenny's October 2006 - August 2008
WAPT Channel 16 (ABC Affiliate) September 2005 - December 2005
Skills
Microsoft Excel, Microsoft Word, Coaching, Team Building, Employee Training, Customer Service, PowerPoint, Public Relations, Public Speaking
Education
Jackson State University 2001 — 2006
BA, Mass Communications
Jackson State University 2001 — 2006
Bachelor of Arts (B.A.), Mass Communications
Prescription Solutions December 2009 - Present
Education
American Career College 2008 — 2009
Diploma, Pharmacy Technician
California State University-Fullerton 1996 — 1999
Bachelor's Degree, Communications (Television/Film)
Lenders National Real Estate Solutions May 2014 - Present
OPUBCO Communications Group September 2013 - February 2014
Prime Therapeutics March 2011 - February 2013
Wayfinder January 2009 - February 2011
Get Relevant January 2007 - January 2009
Prescription Solutions January 2002 - December 2006
Pixion January 2001 - November 2001
Knowledge Universe April 2000 - January 2001
Benefit Consultants, Inc. February 1999 - March 2000
California State Automobile Association (AAA) October 1997 - January 1999
Skills
Integrated Marketing, Marketing Strategy, Direct Marketing, Strategy, Marketing, Public Relations, Cross-functional Team..., Analytics, New Business Development, Leadership, Product Management, Web Marketing, Social Marketing, Team Building, Budgets, Channel, Online Marketing, Strategic Planning
Education
California State University-Long Beach 1992 — 1995
MPA, Public Marketing
California State University-Long Beach 1987 — 1991
B.A., Political Science
STUDENT April 2014 - Present
ETech Solutions June 2013 - September 2013
Dell September 2010 - June 2013
APEX SYSTEMS / Dell Inc September 2010 - March 2011
Prescription Solutions August 2010 - November 2010
AAA NCNU September 2009 - September 2010
United States Air Force January 1989 - June 2009
U.S. Air force January 1989 - January 2009
U.S. Army Reserves January 1987 - January 1989
Skills
Security Clearance, Security, Troubleshooting, DoD, Military, Computer Hardware, Program Management, Team Leadership, Leadership, Team Building, Process Improvement, Software Installation, Strategic Planning, Windows, Coaching, Project Planning, Training, Technical Support, Management, Project Management, Operations Management, Leadership Development, Networking, Quality Assurance, Analysis, Customer Service, Vendor Management, Microsoft Office, Access, Human Resources, SharePoint, Software Documentation, Cross-functional Team..., Call Centers, Microsoft Exchange, System Administration, Active Directory, Customer Satisfaction, Hardware, Help Desk Support, IT Management, IT Service Management, Policy, Sales, Servers, Inventory Management, Windows 7, XP, Testing, Linux
Education
Rose State 2007 — 2009
Community College of the Air Force 1989 — 2009
Miami Dade College 1986 — 1997
USAF Airman Leadership School 1996 — 1996
CompanyVoice 2013 - 2013
FlexScripts Administrators 2011 - January 2012
PetFirst Healthcare 2012 - 2012
VPI Pet Insurance 2008 - 2010
Prescription Solutions 2006 - 2007
Benecard PBM 2005 - 2006
Quality Rx Services 1997 - 2005
Independence Blue Cross 1992 - 1996
Skills
Health Insurance, Employee Benefits, Healthcare, Insurance, Consultative Selling, Account Management, Cold Calling, Process Improvement, Selling, New Business Development, Leadership, Management, Vendor Management, Business Development, Marketing, Sales, Customer Retention, Team Building, Salesforce.com, CRM, Sales Management, Marketing Strategy
Education
East Stroudsburg University of Pennsylvania
Attended 2 years, German Major
Shippensburg University of Pennsylvania
Bachelor of Science (B.S.), Business
Kaiser Permanente June 2011 - March 2015
Prescription Solutions July 2007 - June 2011
Prescription Solutions August 2006 - July 2007
AristoCare, Home Healthcare April 2006 - August 2006
Prescription Solutions July 2002 - April 2006
PacifiCare Health Systems January 2000 - January 2002
Health Services January 1999 - January 2000
PacifiCare Life & Health Insurance Company January 1997 - January 1999
Skills
Software Documentation, Staff Development, Process Scheduler, Coaching, Workshop Facilitation, Customer Service, Functional Requirements, Vendor Management, Marketing, Project Management, Budgets, Operations Management, Training, Cross-functional Team..., SDLC, Leadership, Analysis, Project Planning, Management, Process Improvement, Recruiting, Time Management, Healthcare, CRM, Program Management, Visio, Sales, Sales Operations, Business Analysis, Business Process..., PMP, Requirements Gathering, Team Building, Team Leadership
Education
Fashion Institute of Design & Merchandising 1992 — 1994
AA, Merchandise Marketing
OptumRx September 2013 - Present
CVS Caremark Corporation September 2012 - August 2013
Jade Construction Services, LLC July 2008 - September 2012
Prescription Solutions March 2005 - July 2008
Starin Family Chiropractic November 2004 - March 2005
AdvancePCS August 2000 - June 2004
Snelling November 1999 - August 2000
Walmart June 1997 - June 1999
Skills
AS400 system, Customer Service, Customer Satisfaction, Quicken, Microsoft Excel, Microsoft Word, Outlook, Payroll, Contractors, Project Planning, Inventory Control, Office Management, Team Leadership, Organization, Transaction Processing, Pharmacy Benefit..., Purchase Contracts, CRM, Leadership, Employee Benefits, Program Management, Sales, Data Analysis
Education
Collin County Community College 2010 — 2014
Associate of Arts (AA), Business Administration, Management and Operations, 3.0
Moss Public School 1995 — 1999
HS Diploma, College Preparation
Prescription Solutions December 2010 - Present
Express Scripts December 2009 - December 2010
WellPoint NextRX January 1995 - November 2009
HealthNet 1993 - 1995
Skills
PBM, Managed Care, Medicare, Pharmacy, Healthcare Information..., Pharmacy Benefit..., Medicaid, Integration, Health Insurance, Healthcare, HIPAA, Health Policy, Medicare Part D, Healthcare Industry
Education
California State University-Northridge
Biology
Optum June 2011 - Present
McKinnon Creative 2010 - Present
Prescription Solutions September 2010 - June 2011
Carrot 2007 - 2010
OptumHealth June 2007 - December 2007
United Behavioral Health January 2006 - September 2007
PacifiCare Behavioral Health 2003 - 2006
thepcshopper.com 2001 - 2003
Aura Systems, Inc. 1995 - 2001
Skills
Project Management, Marketing, Social Media, Adobe Creative Suite, Event Planning, Creative Direction, Marketing Communications, Advertising, Copywriting, Interactive Marketing, Integrated Marketing, Email Marketing, Strategic Planning, Brand Development, Online Advertising, Direct Mail, Marketing Strategy, Cross-functional Team..., Online Marketing, Project Planning, Direct Marketing, Creative Strategy, New Media, Brand Management, Analytics
Education
Capella University 2013 — 2015
MBA, Marketing, 4.0
California State University-Long Beach - College of Business Administration
Prescription Solutions: United Health 2009 - Present
PureOne Environmental 1994 - Present
Prescription Solutions 2001 - 2009
PacifiCare 2001 - 2009
SRS Labs 2000 - 2001
UCI 1998 - 2000
Publishing Technologies inc 1991 - 1994
City of Garden Grove 1989 - 1991
Victory Systems 1987 - 1989
Online Computers 1985 - 1987
Skills
SDLC, SharePoint, Visio, Enterprise Architecture, Requirements Gathering, Vendor Management, IT Management, Data Warehousing, PMP, Agile Methodologies, Agile Project Management, Business Analysis, Business Intelligence, Business Requirements, Disaster Recovery, IT Strategy, Integration, Management, PMO, Program Management, Project Portfolio..., Requirements Analysis, Software Development, Software Project...
Education
University of California, Irvine 1997 — 2001
Irvine Valley College 1995 — 1997
AS
UnitedHealth Group February 2015 - Present
UnitedHealth Group April 2011 - February 2015
CVS Pharmacy May 2005 - March 2012
Prescription Solutions July 2008 - April 2011
Continuing Medical Education LLC October 2004 - June 2008
Skills
Clinical, Inventory Management, Proposal Writing, MS Office Suite, Medicare Part D, Data Analysis, Business Process, Business Analysis, Formulary..., Project Planning, Project Implementation, Project Coordination, PBM, Pharmacy, Pharmacy Benefit..., Process Improvement, Microsoft Office, Medication Therapy..., Management, Clinical Research, Pharmacists, Vendor Management, Business Process..., Testing, Managed Care, Training, Medicare, HIPAA, Healthcare, Disease Management, Healthcare Information..., Pharmacy Automation, Healthcare Management
Education
California State University-Fullerton 2002 — 2004
Bachelor's Degree, Biological Sciences, Chemistry
US Navy Reserve December 2011 - Present
Family October 2007 - January 2009
PacifiCare October 2002 - October 2007
Prescription Solutions February 2002 - October 2002
EarthLink Inc. February 1998 - February 2001
Ball State University August 1997 - December 1997
Ludwigshafen Volkshochschule June 1996 - July 1996
Virtual World September 1994 - January 1995
San Gabriel Civic Auditorium June 1993 - June 1994
Skills
Healthcare, Software Documentation, Project Management, Data Analysis, Microsoft Office, Visio, Editing, Microsoft Excel, PowerPoint, Technical Writing, SharePoint, SAP, ASP.NET, Internal Communications, Strategic Communications, Communication Skills, Software Project..., Software Development..., Dreamweaver, Clarity, Planview, Analysis, Policy, Process Improvement, Leadership, Troubleshooting, Team Building
Education
California State University-Los Angeles 1994 — 1997
Bachelors, Communication, English
Pasadena City College 1992 — 1995
English, Literature Speech Communication
bank of America September 2011 - Present
prescription solutions May 2007 - June 2009
Education
Dallas County Community College 2011 — 2013
Synchrony Financial December 2006 - Present
Ayres Hotel Anaheim October 2003 - December 2006
Interstate Hotels & Resorts May 2003 - October 2003
Prescription Solutions March 2002 - May 2003
The Walt Disney Company February 1990 - May 2001
Skills
Marketing, Brand Management, Strategic Brand..., Integrated Marketing..., Event Marketing Strategy, Trade Show Strategy, Marketing Communications, Collateral Production, End to End Campaign..., Multi-channel Campaign..., Managing Agency..., Marketing Budget..., Loyalty Marketing, Marketing Strategy, Sales, Market Planning, Strategy, Integrated Marketing, Event Planning, Sales Management, Product Marketing, New Business Development, Strategic Planning, Event Management, Account Management, Social Media Marketing, Advertising, Email Marketing, Direct Marketing, Social Media
Education
Cornell University - Johnson Graduate School of Management
Marketing Strategy for Business Leaders
Mater Dei High School
Regis University
Marketing
Kansas State University Center for Child Development July 2012 - Present
Prescription Solutions February 2010 - August 2012
Transmuto, LLC August 2007 - December 2009
A Fairytale Ballet June 2007 - April 2008
Tower Dry Cleaners March 2005 - July 2007
Skills
Microsoft Office, HTML, Administrative Support, Customer Service, Editing/Creative Writing
Education
Johnson County Community College 2005 — 2007
Cerner Corporation January 2013 - August 2014
H&R Block September 2011 - November 2011
Prescription Solutions May 2009 - July 2011
JPMorgan Chase March 2003 - February 2007
Skills
Customer Satisfaction, Call Centers, Troubleshooting, Customer Service, Mentoring, Technical Support, Outlook, Customer Relations, Training, Software Documentation, Customer Retention, Sales, Process Improvement, Management
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Project Management
DeVry University 2012 — 2012
Bachelor of Science (B.S.), Technical Management, 3.65
OptumRx March 2012 - Present
Prescription Solutions January 2008 - February 2012
Kaiser Permanenete January 2005 - January 2007
California Department of Health Services April 1989 - December 2004
Skills
Pharmacy, Medication Therapy..., Medicaid, Pharmacy Benefit..., Healthcare, Pharmacy Automation, Health Policy, Healthcare Information..., Pharmacists, Pharmaceutical Industry, Hospitals, Managed Care, Pharmaceutical Sales, Compounding, Clinical Trials, Medicare Part D, Diabetes, Pharmaceutics, Clinical Pharmacology, Clinical Pharmacy, Disease Management, Community Pharmacy, Immunization, Patient Counseling, Pharmacy Practice, Certified Immunizer, Pharmacoeconomics, Prescription, Utilization Management, Ambulatory Care, Outcomes Research, Home Infusion, Anticoagulation, Informatics, Pharmacueticals, Pharmacology, Health Economics, Medical Writing, Infectious Diseases, Hospital Pharmacy, Oncology, Medicare, Pharmacy Education, Pharmacy Technicians, Patient Education, Clinical Research, Formulary
Education
University of the Pacific 1973 — 1978
PharmD., Pharmacy
California State University, Fresno 1971 — 1972
biology
OptumRx September 2012 - Present
OptumRx April 2011 - September 2012
Prescription Solutions September 2006 - April 2011
US Army 2005 - 2010
GMAC Mortgage September 2004 - June 2006
Menlo Worldwide May 2001 - September 2004
Skills
SSIS, SQL, Visual Basic, Visio, SharePoint, Software Documentation, Requirements Analysis, Business Analysis, Microsoft SQL Server, Databases, Access, Data Analysis, Software Development, SSRS, Troubleshooting, Requirements Gathering, Vendor Management, HIPAA, Training, Leadership, Call Centers, Process Improvement, Six Sigma, Discrete Mathematics, ASP.NET, Microsoft Excel, Public Speaking, Pharmacy, Healthcare, Military, Mathematics, Statistical Modeling, Software Engineering, Customer Service, Kansas City, Team Leadership, Analysis, Medicare Part D, Technical Writing, Systems Analysis, Testing, Medicare, Pharmacy Benefit..., Program Management, Data Structures, C++, Hardware Architecture, Military Leadership
Education
Johnson County Community College 2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
SME 1993 — 1997
Diploma
University of Missouri-Kansas City
Ricoh Business Solutions 2008 - Present
WCK, Inc June 2005 - August 2008
White, Nelson & Co., LLP October 2003 - June 2005
Prescription Solutions July 2002 - September 2003
IBM October 1996 - June 2002
IBM Corp 1996 - 2002
Eastman Kodak June 1988 - October 1996
Education
Auburn University 1973 — 1977
BS, Business Admin And History
Hospira April 2012 - Present
Qualcomm June 2008 - January 2011
Qualcomm May 2008 - February 2009
MedImpact May 2001 - April 2008
Prescription Solutions December 1994 - April 2001
Skills
Business Process..., Business Process..., Quality Assurance, Information Analysis, Project Management, Data Mining, Data Analysis, Claim Analysis, Business Objects, Salesforce.com, Database Management, Technical Presentations, Quality Auditing, Documentum, Technical Writing, Technical Documentation, Reporting & Analysis, Healthcare Management, Pharmacy Operations, Technical Training, Training & Development, Problem Solving, Documentation, Operations Management, Customer Service, Software Documentation, Claim Investigation, Testing, Telecommunications, Performance Management, Business Analysis, Contract Management, Analysis, Pharmacy Automation, Database Admin, Employee Training, Process Scheduler, Process Improvement, Project Planning, Business Process, Training, Visio, Logistics, Process Engineering, Human Resources, CRM, Account Management, Validation, Management, Interviews
Education
National University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Project Management
Grossmont College 2007 — 2009
Lockton Affinity August 2015 - Present
Bukaty Companies June 2013 - August 2015
McKesson Specialty Health March 2010 - June 2013
AccessMED March 2010 - August 2011
Prescription Solutions September 2005 - November 2009
Risk Management Alternatives October 1998 - August 2005
Skills
Customer Service, Training, Process Improvement, Leadership, Performance Management, Management, Quality Assurance, Recruiting, Change Management, Project Management, Call Centers, Sales, Inventory Management, Hiring, Process Scheduler, Healthcare Reimbursement, Healthcare Industry, Employee Training, Coaching, Process Engineering, Associate Development, Customer Experience, Program Management, Integration, Team Building, Team Leadership, Operations Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services, 4.0
DeVry University 2000 — 2003
Bachelor of Science, Telecommunications
Department of Veterans Affairs, Kansas City, MO March 2015 - Present
United States Army Reserve October 1999 - Present
Department of Veterans Affairs September 2010 - March 2015
Department of Veterans Affairs December 2008 - September 2010
Prescription Solutions January 2004 - November 2008
Skills
Windows, Computer Hardware, Troubleshooting, System Administration, Security, Problem Solving, SharePoint, Supervisory Skills, Microsoft Office, Customer Service, Active Directory, Information Assurance, A+ Certified, Word, Excel, Access, PowerPoint, Security+, Desktop Support, Network Administration, XP, Microsoft Word, Program Management, Security Clearance, Software Documentation, Visio, Windows XP, Security, Technical Support
Education
Baker University 2009 — 2010
Masters, Science in Management
University of Phoenix 2005 — 2008
Bachelors, Information Technology
GENPACT August 2015 - Present
XPO Logistics, Inc. May 2015 - August 2015
Novant Health September 2013 - March 2015
Hoag Hospital 2012 - 2013
Providence Health & Services 2011 - 2012
Cognizant Technology Solutions July 2009 - September 2011
Prescription Solutions January 2009 - June 2009
Realogy May 2008 - December 2008
Cognizant Technology Solutions 2005 - 2007
Skills
Agile Project Management, Use Case Analysis, Function Point Analysis, SQL Server 2000-2008, Database Design, SSIS, Data Analysis, .NET, C#, WCF, Windows Azure, JavaScript, Data Warehousing, Visual Studio 2008 /..., Team Foundation Server..., Microsoft SQL Server, VB.NET, SQL, Databases, Requirements Analysis, Integration, SDLC, Solution Architecture, Software Project...
Education
Bharathidasan University 1997 — 1999
Masters in Computer Science, Computer Science
Prescription Solutions October 2006 - Present
Skills
Process Improvement, Healthcare, Program Management, Project Management, Managed Care, Visio, HIPAA, Medicare Part D, PMP, Medicaid, Pharmacy Benefit..., Medicare, Clinical Research, PMO, SDLC
Education
California State University-Dominguez Hills 1991 — 1998
MPA, Public Administration
OptumRx 2012 - Present
Prescription Solutions 2008 - 2012
Skills
Pharmacy Benefit..., Specialty Pharmaceutical, Disease Management, Healthcare, Pharmacy, Clinical Research, HIPAA, Medicare, Medicaid, Health Insurance, Team Building, Healthcare Management, Customer Service, Healthcare Industry
Education
Haskell Indian Nations University 1998 — 1999
Liberal Arts and Sciences, General Studies
ARJ Infusion Services November 2013 - Present
Omega Health Care February 2013 - November 2013
Pacific Pulmonary Services February 2011 - February 2013
Prescription Solutions June 2008 - September 2010
CVS Pharmacy July 2007 - December 2007
Towncenter Apartments August 2003 - February 2006
Skills
Healthcare, Sales, Marketing, Cold Calling, Account Management, Sales Presentations, Home Care, Selling, Marketing Strategy, Medical Devices, Market Research, Salesforce.com, Team Building, Insurance
Education
Ottawa University
BA, Communications
Johnson County Community College
Associates of General Science, Science
Corvisa January 2015 - Present
PlattForm March 2013 - September 2014
Osborn & Barr May 2010 - October 2012
Power IT L.L.C. September 2009 - January 2010
Modis April 2007 - October 2008
Grafton Staffing October 2006 - April 2007
Prescription Solutions July 2006 - October 2006
Aerotek Commercial Staffing December 2003 - April 2006
Skills
Public Speaking, Cold Calling, Resume Writing, Office Management, Time Management, Networking, Recruiting, Contract Recruitment, Human Resources, Interviews, Sourcing, Leadership, Customer Service, Business Development, Strategic Planning, Management, Social Networking, Project Management, Marketing, Nonprofits, Training, Public Relations, Benefits Negotiation, Digital Marketing, Hiring, Negotiation, Employee Benefits, Screening, Payroll, Temporary Placement, Event Planning, Employee Relations, Team Building, Account Management, Team Management, Vendor Management, CRM, Team Leadership, Advertising, Budgets, Social Media Marketing, Social Media, Email Marketing, Lead Generation, Marketing Communications, Customer Satisfaction, Teamwork, Event Management, Sales
Education
University of Missouri-Kansas City 2001 — 2003
BA
Thames Valley University 2001 — 2001
Additional Hours
Johnson County Community College 2000 — 2001
Associates Degree
Shawnee Mission South High School 1996 — 1999
High School
OptumRx September 2014 - Present
OptumRx October 2010 - September 2014
United Health Care/Sierra Health Services August 2008 - October 2010
CSAA November 2007 - June 2008
Kaiser Permanente- Program Office May 2006 - November 2007
Prescription Solutions March 2002 - May 2006
PacifiCare Health Systems February 2001 - March 2002
Skills
Healthcare, Analysis, Sales, HIPAA, Business Analysis, Account Management, Budgets, Medicare, Management, CRM, Business Intelligence, Research, Visio, Healthcare Information..., Financial Analysis, Managed Care, Forecasting, Process Improvement, Medicaid, Outlook, Access, Time Management, Health Insurance, Healthcare Management, Data Analysis, Project Management, Team Building
Education
University of Southern California 2002 — 2008
Master's, Health Administration
California State University-Long Beach 1996 — 2000
B.S., Health Care Administration
Rosary High School
OptumHealth / UnitedHealth Group March 2011 - Present
UnitedHealth Group January 2008 - March 2011
Prescription Solutions January 2008 - March 2011
Unicel August 2006 - January 2008
Skills
Training, Training Delivery, Instructional Design, Technical Writing, Medicare Advantage, Medicare Part D, Health Insurance, Accountable Care, Palliative Care, Hospice, Quality Management, Customer Service..., Health Care Reform, Vendor Management, Performance Improvement, Visio, Healthcare, Customer Service, Team Management, Leadership, Cross-functional Team..., SnagIt, Software Documentation, Workshop Facilitation, HIPAA, Call Centers, Employee Training, Analysis, Needs Analysis, Team Building, Program Management, Captivate, Blended Learning, E-Learning, Facilitation, Instructor-led Training, Leadership Development, Learning Management, Organizational..., Organizational..., Organizational Learning, Performance Management, Quality Assurance, Sales
Education
Columbia University in the City of New York 2001 — 2004
University of Southern California January 2012 - Present
Bragg Crane Service May 2012 - September 2012
Prescription Solutions January 2011 - December 2011
United States Marine Corps January 2007 - December 2010
Skills
Training, Microsoft Word, Solid Edge, SolidWorks, Computer Proficiency, Mathematics, Active DoD Secret..., First Aid, UAV, Sales Management
Education
USC 2012 — 2016
Bachelor's degree, Mechanical Engineering
Chapman University 2012 — 2012
N/A, Mathematics and Civil Engineering
Suture Express May 2014 - Present
UPS Supply Chain Solutions October 2012 - Present
State Beauty Supply May 2011 - October 2012
The Cleaning Authority September 2010 - May 2011
Cuts Plus March 2010 - July 2010
Prescription Solutions January 2008 - February 2010
Sign-A-Rama February 2006 - December 2007
Fantastic Sam’s March 2004 - February 2006
Skills
Customer Service, Human Resources, Invoicing, Healthcare, Outlook, Time Management, Customer Satisfaction, Data Entry, Telephone Skills, Microsoft Word, Microsoft Office, PowerPoint, Phone Etiquette, Sales, Microsoft Excel, Retail, Social Networking, Filing, Event Planning, Inventory Management
Education
Cutting Edge Hairstyling Academy 2004 — 2005
Cosmetology License, Cosmetology/Cosmetologist, General
Harrisonville High School 1998 — 2002
Diploma, General Studies
Broadbean Technology March 2015 - Present
ATI Forged Products April 2013 - February 2015
Sleepy Giant October 2012 - March 2013
ATI Forged Products June 2012 - October 2012
Atlus U.S.A., Inc. April 2011 - June 2012
Game Crazy September 2008 - September 2009
Square Enix September 2006 - September 2007
Prescription Solutions January 2002 - January 2006
Skills
Perl, SOAP, XML, Software Documentation, Computer Games, Quality Assurance, Testing, MMORPG, Unreal Engine, Console, PS3, Xbox 360, C++, Unreal Engine 3, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, MS Project, Metallurgy, Visual Studio, Technical Documentation, Chemical Safety, Ubuntu, Basic HTML, CSS, Unix, ArnoldC
Education
DeVry University 2008 — 2011
Bachelors of Science, Game and Simulation Programming
Allied Global Services March 2015 - Present
American Consultants July 2013 - March 2015
Everest University January 2011 - July 2013
PreferAble Staffing April 2010 - September 2010
LocalEdge November 2009 - April 2010
Sperion Staffing August 2008 - November 2009
Prescription Solutions October 2006 - August 2008
RxPro Health October 2005 - October 2006
Skills
Client Management, Training, Staffing Industry, Process Improvement, Coaching, Project Management, Management, Employee Relations, Technical Recruiting, Recruiting, Sales, Human Resources, Hiring, Industrial Sector, Interviews, Customer Service, Public Speaking, Lead Generation, Program Management, Payroll, Time Management, Resume Writing, Temporary Placement, Leadership, Account Management, CRM, Team Leadership, Temporary Staffing, Talent Acquisition, Networking, Cold Calling, Applicant Tracking..., Sourcing, Onboarding, Vendor Management, Employee Training, Career Counseling, Internet Recruiting, Staffing Services, Executive Search, College Recruiting, Contract Recruitment, Talent Management, Building Relationships, Benefits Negotiation, Permanent Placement, Taleo, Screening Resumes, Employee Benefits, New Hire Orientations
Education
Baker University 2006 — 2008
Bachelors Business Administration, Business
Johnson County Community College 2003 — 2005
Associates in Arts
Re Spectrum Community May 2013 - May 2014
Trojan Professional Services January 2012 - August 2012
Prescription Solutions January 2001 - January 2004
Orange County Family and Children Services August 2001 - December 2001
Skills
Pharmacy, Customer Service, Data Entry, Healthcare, Call Center, Outlook, Call Centers, Time Management, Employee Benefits, HIPAA, Employee Training, Insurance, Training, Team Building, Administrative..., Mental Health Counseling
Education
Alliant International University-San Diego Scripps Ranch 2012 — 2014
Master's Degree, Marriage and Family Therapy/Counseling
California State University, Long Beach (CSULB)
Bachelor of Arts, Human Development
Citizens Property Insurance June 2012 - Present
DAZ Systems, Inc. October 2011 - July 2012
Amylin Pharmaceuticals July 2010 - July 2011
Techdemocracy LLC November 2008 - June 2011
Cognizant Technology Solutions January 2010 - July 2010
Prescription Solutions July 2009 - March 2010
PETSAFE May 2008 - May 2009
TATA Consultancy services 2006 - 2009
Tata Consultancy Services May 2006 - November 2008
TCS 2006 - 2008
Skills
Healthcare, Retail, ESB, Oracle SOA Suite, Oracle BPEL, SOA, Solution Architecture, Oracle Fusion Middleware, EAI, XML, JDeveloper, JMS, webMethods, Oracle E-Business Suite, BPMN, SDLC, Requirements Analysis
Education
Jawaharlal Nehru Technological University 2002 — 2006
BTech, Information Technology
Healthways November 2010 - Present
Prescription Solutions January 2005 - November 2010
Walgreens Health Initiatives 2002 - 2005
APAC Customer Services 2002 - 2005
Stream 2002 - 2003
TeleSpectrum Worldwide 1998 - 2002
IDRC 1998 - 2002
IDRC 1997 - 2002
TraveLodge Call Center 1994 - 1998
Travelodge 1994 - 1997
Skills
Customer Service, Budgets, Time Management, Strategic Planning, Project Management, Healthcare, CRM, Customer Satisfaction, Process Improvement, Human Resources, Team Building, Vendor Management, Change Management, Program Management, Leadership, Call Centers, Sales Management, Training, Customer Retention, Coaching, New Business Development, Management, Operations Management, Sales, Call Center, Business Development, Account Management, Leadership Development, Team Leadership, Start-ups, Marketing, Cross-functional Team..., Performance Management, Employee Relations, Outsourcing, Recruiting, Contract Negotiation, Employee Training, Strategy, Customer Experience, Organizational..., Software Documentation, Workforce Management, Executive Management, Business Process..., P&L Management, Public Speaking, Healthcare Management, Medicare, Managed Care
Education
University of Phoenix 1996 — 1996
Business Management
Arapahoe Community College 1992 — 1994
Interior Design
The University of Texas at San Antonio 1979 — 1981
Music Education
OptumRx November 2014 - Present
OptumRx March 2012 - November 2014
Prescription Solutions October 2010 - March 2012
Prescription Solutions February 2009 - October 2010
Prescription Solutions April 2008 - February 2009
Logomark 2008 - 2008
Skills
Managed Care, Healthcare, Pharmacy Benefit..., Medicare, HIPAA, Pharmacy, Health Insurance, Healthcare Information..., Medicaid, Healthcare Management, Process Improvement, Medicare Part D, Utilization Management, Healthcare Industry, Disease Management, Strategic Planning
Education
Cal Poly Pomona 1999 — 2004
Bachelor's degree, Human Resources Management/Personnel Administration, General
Prescription Solutions October 2004 - Present
State Farm Insurance November 1998 - October 2003
Fallon Luminous Products September 1989 - June 1998
Skills
Pharmacy Benefit..., Management, Health Insurance, Vendor Management, HIPAA, Business Analysis, Business Process, Customer Service, Pharmacy, Medicare, Customer Satisfaction, Managed Care, Data Analysis, Health Policy, Account Management, Medicare Part D, Healthcare Information..., Healthcare, Process Improvement, Utilization Management, Human Resources, Insurance, Customer Retention
Education
Cardinal Stritch University 2004 — 2009
Bachelor of Science, Business Management
Northcentral Technical College 1992 — 1993
Diploma, Information Processing Specialist
Hope In The Waiting January 2005 - Present
The Darins January 1998 - January 2003
Prescription Solutions January 1995 - January 1998
Education
California State University-Long Beach
AT&T Entertainment and Internet Services - DIRECTV July 2015 - Present
DIRECTV December 2014 - Present
DIRECTV October 2013 - December 2014
Apperson, Inc. June 2013 - July 2013
Prescription Solutions January 2012 - July 2012
Atrium Solutions, Inc. April 2011 - January 2012
Bank of America July 2008 - December 2010
Countrywide March 2008 - July 2008
Wescom Credit Union December 2005 - March 2008
A2E Consulting Services, Inc. March 2005 - December 2005
Skills
Operations Management, Mac OS X, Windows, Adobe Creative Suite, Digital Imaging, Systems Management, FileNet, Captiva, Project Management, Vendor Management, Visio, Strategic Planning, Team Leadership, Product Management, OS X, Enterprise Content..., Windows Server, Strategy, Management, Integration, Business Analysis, Leadership, CRM, Enterprise Architecture, Databases, Process Improvement, Servers, Analysis, Quality Assurance, E-commerce, Testing, SDLC, Business Intelligence, SharePoint, IT Strategy, Web Services, Information Technology, Software Development, IT Management, Technical Support, Software Documentation, Requirements Analysis, Microsoft SQL Server, Business Process, Enterprise Software, Software Project...
Education
Colorado Technical University 2012 — 2015
Doctor of Computer Science - Emerging Media, Emerging Media, Virtual Worlds, Social Media, Spatial Computing, 3.15
Florida Institute of Technology 2004 — 2009
MS, IT Systems Management / MBA
California State Polytechnic University-Pomona 1985 — 1990
BS, Computer Science
Maranatha High School 1982 — 1985
High School Diploma, Valedictorian - College Preparatory
Pasadena Christian School 1972 — 1981
Jr. High Diploma, High School Preparatory
Paradise Canyon Elementary 1976 — 1978
Express Scripts October 2012 - Present
Express Scripts April 2012 - October 2012
Medco Health Services October 2006 - March 2012
Prescription Solutions June 2001 - September 2006
Primemed Pharmacy Services November 1998 - December 2000
Skills
Managed Care, Pharmacy Benefit..., Healthcare, Medication Therapy..., Pharmacists, Disease Management, Clinical Research, Pharmacy Automation, Utilization Management, Medicare Part D, Strategic Planning, Pharmaceutical Industry, PBM, Clinical, Home Infusion, Pharmaceuticals, Home Care, Account Management, Long Term Care, Healthcare Management, Clinical Management, Data Analysis, Managerial...
Education
University of Missouri-Saint Louis 2013 — 2015
Master of Business Administration (M.B.A.)
University of Southern California 1991 — 1995
Doctor of Pharmacy (PharmD), Pharmacy
California State University-Long Beach 1990 — 1991
University of California, Riverside 1988 — 1990
Biology
Dynamic Healthcare Systems May 2015 - Present
Prescription Solutions February 2007 - March 2014
Prescription Solutions 2007 - 2007
Skills
SDLC, Business Analysis, Process Improvement, Pharmacy Benefit..., Pharmacy, Medicare Part D, SQL Server - SSIS, VBA, .NET, Access, MS Excel Pivot Tables, Microsoft Excel, Microsoft SQL Server, Microsoft Visio, SharePoint, Visio, Business Objects, Business Intelligence, Vendor Management, Management, Strategic Planning, Project Management, Healthcare, Program Management
Education
University of California, Los Angeles 2001 — 2005
California State University-Fullerton, Mihaylo College of Business and Economics 1993 — 1996
BA, Finance
Catamaran September 2013 - Present
Argus Health August 2007 - September 2013
Prescription Solutions July 2006 - August 2007
ScriptPro Pharmacy Automation October 2001 - April 2006
Skills
Access, Business Process, Six Sigma, Healthcare, Visio, Process Improvement, Software Documentation, SharePoint, Training, Crystal Reports, SDLC, Vendor Management, Lotus Notes, Leadership, Team Building, Microsoft Excel, SQL, Program Management, Business Analysis, Management, Data Analysis, Quality Assurance, Medicare Part D, Analysis, Business Process..., Medicare, Product Development
Education
Kansas State University 1993 — 1999
Secondary Education, Primary emphasis in Chemisty with a secondary emphasis in Physics
Emporia State University
Parker Aerospace December 2014 - Present
Parker Aerospace June 2013 - December 2014
Parker Aerospace December 2009 - June 2013
Zodiac Aerospace - Monogram Systems August 2009 - December 2009
Unisys June 2006 - January 2009
Prescription Solutions January 2004 - June 2006
Adecco May 2002 - January 2004
Skills
Continuous Improvement, Supply Chain, Training, Management, Procurement, Operations Management, Leadership, Project Planning, Manufacturing, Project Management, Purchasing, Team Building, Customer Satisfaction, MRP, Customer Service, Inventory Control, Auditing, Quality Control, Materials, Six Sigma
Education
California State University-Long Beach - College of Business Administration 2004 — 2006
BS, Operations Management & Business Management
National Restaurant Association January 2014 - Present
Insurance Auto Auctions July 2012 - January 2014
Insurance Auto Auctions May 2011 - July 2012
Prescription Solutions June 2010 - May 2011
Innoviant November 2007 - June 2010
Innoviant March 2006 - November 2007
Skills
SSIS, Microsoft SQL Server, T-SQL, SSRS, SQL, Databases, Data Modeling, ASP, Integration, Disaster Recovery, .NET, VBScript, Business Intelligence, Requirements Analysis, SDLC, Data Warehousing
Education
DePaul University 1999 — 2005
Bachelor of Science (B.S.), Computer Science
Norima Consulting Inc March 2012 - Present
OneRoof Energy, Inc. March 2012 - Present
LPL Financial August 2010 - February 2012
Brandes Investment Partners May 2008 - August 2010
LPL Financial October 2007 - May 2008
Abbott Vascular July 2007 - October 2007
CLC Home Loans 2005 - 2007
College Loan Corporation 2005 - 2007
Prescription Solutions August 2002 - October 2005
Accenture 1998 - 2000
Skills
Program Management, Process Improvement, Negotiation, Budgeting, Analysis, Planning, Business Systems, Strategic Planning, Customer Relations, Vendor Management, Problem Solving, Product Development, Forecasting, Coordination, Cross-functional Team..., Team Leadership, Six Sigma, Cost, PMO, Business Analysis
Education
James Madison University 1988 — 1992
BS, Interdisciplinary
Park View 1985 — 1988
Prescription Solutions
Skills
Healthcare, Managed Care, Change Management, SDLC, Program Management, PMP, Vendor Management, Visio, Process Improvement, Project Management, Cross-functional Team..., Business Process, Business Process..., Project Portfolio..., Business Analysis, Software Documentation, Requirements Gathering, Software Project..., PMO
Education
California State Polytechnic University-Pomona 1973 — 1977
UnitedHealth Group / OptumRx July 2015 - Present
Catamaran July 2013 - Present
OptumRx January 2010 - July 2013
Innoviant April 2006 - March 2010
Prescription Solutions April 2007 - January 2010
Wausau Benefits / Fiserv Health February 1993 - April 2006
Skills
Managed Care, Health Insurance, Account Management, Employee Benefits, Pharmacy Benefit..., Vendor Management, Healthcare, Process Improvement, Insurance, Business Intelligence, Project Management, Customer Service, HIPAA, Strategic Planning, Team Building, Disease Management, Healthcare Management, Strategy, Recruiting, Salesforce.com, Customer Retention, Contract Negotiation, Team Leadership, Claim, CRM, Healthcare Industry, Healthcare Information..., Leadership, Management
Education
Cardinal Stritch University 2006 — 2007
M.S.M., Management
Fairview Specialty Pharmacy Services June 2014 - Present
Optum (a UnitedHealth Group company) April 2013 - June 2014
UnitedHealthcare Community & State October 2011 - April 2013
Prime Therapeutics August 2010 - October 2011
Ovations (a UnitedHealthcare Company) September 2009 - August 2010
Prescription Solutions April 2008 - September 2009
Idea Greenhouse June 2005 - September 2007
Express Scripts May 2004 - June 2005
Ideas To Go 1991 - 2002
Skills
Marketing Communications, Database Administration, Proposal Writing, Business Process, Health Insurance, Pharmacy Benefit..., Medicaid, Team Leadership, Team Building, Strategic Planning, Microsoft Word, Training, Managed Care, Vendor Management, Customer Service, Business Analysis, Marketing, Insurance, Data Analysis, Change Management, Program Management, Healthcare, Medicare, Management, Project Planning, Process Improvement, Access, RFP, Strategy, Technical Writing
Education
Augustana University (SD) 1980 — 1984
B.A., English and German
beccalynne photography January 2007 - Present
Community Dental Services November 2002 - June 2003
Prescription Solutions March 2000 - November 2002
Mariners Church March 2000 - August 2000
PacifiCare Life & Health Insurance Company November 1995 - March 2000
Secure Horizons March 1995 - November 1995
Skills
Training, Public Relations, Community Outreach, Management, Fundraising, Program Management
Education
Hendrix College 1989 — 1993
BA, Psychology
Hendrix College 1989 — 1993
Bachelor of Arts, Psychology
OptumRx March 2012 - Present
Prescription Solutions February 2008 - October 2012
KPS Pharmacy August 2006 - January 2008
Kindred Pharmacy Services (KPS) a subsidiary of Kindred Healthcare July 1989 - July 2006
American River Hospital 1980 - 1988
Skills
Pharmacy, Managed Care, Healthcare, Hospitals, Healthcare Management, Pharmacy Benefit..., Medicare Part D, Healthcare Information..., Medicaid, Clinical Research, Pharmacists, Medicare, Pharmacy Automation, Leadership Development, Customer Service, Program Management, Medication Therapy..., Disease Management, Pharmaceutical Industry, Process Improvement, Diabetes, Leadership, Research
Education
Idaho State University 1975 — 1980
OptumRx October 2014 - Present
OptumRx February 2009 - October 2014
UnitedHealth Group February 2006 - October 2008
Prescription Solutions November 2004 - February 2006
Great American Lending September 2003 - July 2004
JP Morgan Chase September 2002 - November 2003
First American Financial July 1999 - June 2002
Skills
Insurance, Vendor Management, Process Improvement, Business Analysis, Customer Experience, Cross-functional Team..., Customer Satisfaction, Team Building, Leadership, Operations Management, Healthcare, Program Management, Quality Assurance, Business Process..., SDLC, Visio, Management, Project Management, Strategic Planning
Education
Brandman University, Part of the Chapman University System 2015 — 2017
Master of Business Administration (MBA), Organizational Leadership
California Coast University 2002 — 2003
B.S., Management
California State University-Sacramento 1992 — 1994
Finance, General
Prescription Solutions, a UnitedHealth Group Company 2006 - Present
Prescription Solutions 2006 - Present
RxSol September 2006 - May 2007
Halll & Company October 2004 - November 2005
Education
Bucks County Community College 1991 — 1993
Prescription Solutions March 2000 - Present
Prescription Solutions, a UnitedHealth Group Company 2000 - Present
RxSolutions, Inc. - Prescription Solutions 1987 - Present
Prescription Solutions - UnitedHealth Group 1987 - Present
Education
California State University-Fullerton 1983 — 1985
Prescription Solutions February 2008 - Present
UnitedHealthcare 2008 - Present
Advanced Marketing Services April 2001 - July 2007
Education
California State University-Sacramento 1995 — 2000
The Walt Disney Company November 2010 - Present
Prescription Solutions January 2010 - November 2010
JPMorgan Chase October 2003 - March 2009
AT&T Mobility March 1999 - October 2003
Skills
Program Management, CRM, SDLC, Integration, Process Improvement, Vendor Management, Project Management, PMO, Cross-functional Team..., PeopleSoft
Education
California State University-San Bernardino - College of Business and Public Administration 1992 — 1996
Bachelor of Arts (B.A.), Finance, General
Eisenhower High School
Eisenhower High School
Prescription Solutions February 2007 - Present
Education
California State University-San Marcos - College of Business Administration 1998 — 2002
Freelance June 2015 - Present
Coram Healthcare January 2013 - June 2015
Grand Canyon University September 2007 - March 2013
Prescription Solutions August 2009 - November 2011
Anthem Blue Cross and Blue Shield March 2008 - May 2009
WellPoint August 2000 - March 2008
Blue Cross and Blue Shield Association December 1994 - April 2000
Skills
Proposal Writing, Leadership, Time Management, Public Speaking, Event Management, Team Building, Creative Writing, Typography, Project Management, Journalism, Marketing, Business Development, Editing, Facebook, Social Media, Sales, Fundraising, Strategic Planning, Management, Training, Coaching, Event Planning, Public Relations, Social Networking, Nonprofits, Account Management, Marketing Communications
Education
Grand Canyon University 2007 — 2013
BA, Communications, 3.97
Prescription Solutions Senior Manager-AffiliationsSprint1998 - 2004
Education
Baker University 1994 — 2000
BSM, Management
OptumRx January 2011 - Present
OptumRx 2006 - 2011
Prescription Solutions 1999 - 2006
PharMerica 1995 - 1999
Skills
Pharmacy Automation, Pharmacy Benefit..., Healthcare, Medicare Part D, Clinical Research, Healthcare Management, Pharmacy, Pharmacists, Outcomes Research, Managed Care, Medicare, Pharmacoeconomics, Disease Management, Medication Therapy..., Clinical Pharmacology, Ambulatory Care, Utilization Management, Anticoagulation
Education
Creighton University 1991 — 1995
Doctor of Pharmacy (PharmD), Pharmacy
University of California, Irvine 1986 — 1990
Bachelor's degree, Biological Sciences
Eisai December 2009 - Present
Bristol-Myers Squibb August 2006 - November 2009
Johnson & Johnson 2004 - 2006
Prescription Solutions 2000 - 2004
Kaiser Permanente 1994 - 1997
Chapman University 1988 - 1994
Skills
Outcomes Research, Health Economics, Pharmacoeconomics, Pharmaceutical Industry, Oncology, Biotechnology, Clinical Trials, Clinical Research, HTA, Managed Care, Pharmacoepidemiology, Diabetes, Market Access, Health Services Research, Infectious Diseases, Neuroscience, Clinical Development, Medical Affairs, Healthcare, Medical Devices
Education
University of New Hampshire 1982 — 1988
M.A., Ph.D., Experimental Psychology
California State University-Long Beach 1976 — 1980
B.A., Psychology
OptumRx December 2011 - Present
Prescription Solutions June 2009 - December 2011
E*TRADE Financial 2001 - 2008
Education
California State University-Long Beach
BA, Liberal Studies
Buffington Homebuilding Group 2015 - Present
TMF Health Quality Institute 2014 - 2014
UTC Carrier 2008 - 2013
Solver 2006 - 2008
Prescription Solutions 2004 - 2005
The Walt Disney Company 1999 - 2001
Skills
Business Intelligence, Financial Analysis, Forecasting, Process Improvement, Business Process..., Business Analysis, Sarbanes-Oxley Act, Financial Reporting, Accounting, Budgets, Microsoft Excel, Strategic Financial..., Business Process, ERP, Strategy, Access, SAP, Business Strategy, Strategic Planning, Business Planning, Financial Modeling, Start-ups, Management Consulting, Management, Analytics, Financial Accounting, Leadership, Change Management
Education
University of San Diego 2002 — 2003
MBA
California State University-Long Beach - College of Business Administration
BS
Watson Pharmaceuticals December 2004 - Present
Prescription Solutions March 2002 - October 2004
Skills
Biostatistics, SAS, Statistics, Data Analysis, Clinical Research, Biotechnology, Epidemiology, Validation, Research, Data Management, Clinical Trials, Pharmaceuticals, Clinical, Analysis, Statistical Modeling, Statistical Programming, Regression, Bioinformatics, Protocol, Pharmaceutical Industry, CRO, SAS programming, Clinical Development, Clinical Data Management
Education
San Diego State University-California State University 1996 — 1999
Master of Science, Statisticsl; concentration Biostatistics
California State University-Fullerton 1990 — 1995
Bachelor of Arts, Mathematics
Prescription Solutions June 2008 - Present
Presciption Solutions May 2006 - May 2008
Prescription Solutions June 2003 - April 2006
PacifiCare Health Systems October 1998 - June 2003
Diehl Evans & Co., LLP 1996 - 1998
Nichols & Associates, LLP 1994 - 1997
Corbett Steelman & Specter 1990 - 1993
Skills
Sarbanes-Oxley Act, GAAP, Financial Reporting, Auditing, Process Improvement, General Ledger, Accounting, Financial Analysis, Account Reconciliation, Managed Care, Internal Audit, Medicare, Healthcare, Payroll, Accounts Payable, Cash Flow, Accounts Receivable, PeopleSoft, Oracle E-Business Suite, Access
Education
California State University-Fullerton 1994 — 1997
Bachelor of Arts (BA), Business Administration/Accounting
The Hartford January 2011 - Present
Prescription Solutions June 2009 - January 2011
Embarq January 2006 - December 2008
Embarq January 2004 - December 2006
Sprint October 2000 - March 2004
McDonald's July 1981 - October 2000
Onepoint Communications 1997 - 1998
Skills
B2B, B2C, IVR, Coaching, Quality Assurance, Insurance, Telecommunications, Customer Experience, Leadership, Program Management, Process Improvement, Operations Management, Call Centers, Team Leadership, Strategy, Customer Satisfaction, Project Management, Sales, Training, Budgets, Customer Service, Employee Engagement
Education
University of Florida 1977 — 1981
B.S., Zoology
Johnson County Community College
PMP, Project Management
Prescription Solutions October 2000 - Present
Skills
Community Pharmacy, Managed Care, Medicare Part D, Pharmacists, Pharmacy Benefit..., Medicaid, Healthcare, Pharmacy, Pharmacy Automation, HIPAA, Clinical Pharmacy, Pharmaceutical Industry, Clinical Research, Disease Management, Clinical Pharmacology, Diabetes, Healthcare Management, Medication Therapy..., Medicare, Healthcare Information..., Utilization Management, Patient Counseling
Education
California State University-Los Angeles 1999 — 2000
Master of Science, Health Care Administration
University of the Pacific 1990 — 1993
Doctor of Pharmacy, Pharmacy
University of California, Santa Barbara 1987 — 1990
Pharmacology
AppleCare Medical Management March 2012 - Present
Prescription Solutions October 2010 - March 2012
Sybron Dental Specialties June 2007 - October 2010
Fremont Investment and Loan 2005 - 2007
Capital Group 1999 - 2004
Skills
General Ledger, Accounting, Accounts Payable, Accounts Receivable, Variance Analysis, Journal Entries, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Account Reconciliation, Forecasting, GAAP, Financial Statements, Consolidation
Education
California State University-Fullerton 1994 — 2000
Business, Accounting
Prescription Solutions November 2010 - Present
Five Towns College January 2010 - October 2010
Hope International University January 2008 - January 2010
Hope 2008 - 2009
Prescription Solutions 2002 - 2006
Jenzabar January 1999 - April 2002
Skills
Software Development, Microsoft SQL Server, Security, SQL, SDLC, Project Management, Software Project..., Requirements Analysis
Education
Hope International University
BA, Computer Science
Prescription Solutions November 2010 - Present
ResCare October 2009 - February 2011
Kmart Corporation August 2007 - May 2008
Education
Baker University 2006 — 2007
n/a, Some college coursework completed
Johnson & Johnson December 2010 - Present
Johnson & Johnson November 2009 - December 2010
Ortho-NcNeil Janssen 2005 - 2009
Prescription Solutions 1996 - 1997
Prescription Solutions 1996 - 1997
FHP 1988 - 1997
FHP Health Care 1988 - 1996
Skills
Managed Care, Pharmaceutical Industry, Healthcare, Rheumatology, Pharmacy, Clinical Development, Infectious Diseases, Diabetes, Clinical Trials, Cardiology, Medical Affairs, Neurology, Health Economics, Medical Writing, Oncology
Education
University of California, Irvine - College of Medicine 1986 — 1987
Residency, Post Pharm.D. residency
University of Southern California 1982 — 1986
Pharm.D, Pharmacy
California State University-Fullerton 1971 — 1975
B.A., Biology
Clovis 500 Club June 2003 - August 2008
Gottschalks June 2000 - June 2003
Prescription Solutions July 1999 - February 2000
Education
California State University, Fresno 1989 — 1992
BA, Liberal Studies
Prescription Solutions March 2010 - Present
OptumRx 2004 - 2013
Prescription Solutions 2004 - 2009
Secure Horizons 1992 - 1998
Skills
Healthcare, Managed Care, Medicare, Process Improvement, HIPAA, Pharmacy Benefit..., Pharmacists, Disease Management, Strategic Planning, Medicaid, Medicare Part D, Healthcare Management, Insurance
Education
Chabot College 1975 — 1975
Nursing
Bohme, Inc December 2012 - Present
Beautifeye November 2011 - Present
Tabacchi Orthodontics March 2009 - July 2009
Prescription Solutions April 2007 - December 2008
Skills
Healthcare, Customer Service, Outlook, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Hospitals, Medicine, Prescription, Health Insurance, Pharmacy, Time Management, Pharmacy Automation, Leadership
Education
Xenon International Academy-Kansas City 2011 — 2012
State of Kansas Esthetics License, Esthetics
Park University 2007 — 2011
Northwest Missouri State University 2003 — 2004
Paseo Academy 2000 — 2003
UMMC Fairview Health System June 2010 - Present
ExceleraRx, LLC. June 2010 - December 2014
UMMC Fairview Pharmacy Services, LLC. March 2008 - June 2010
LabCorp 2005 - 2007
Prescription Solutions 2004 - 2005
Walgreens Specialty Pharmacy 2001 - 2003
CVS ProCare 1999 - 2001
Chronimed 1992 - 1998
Skills
Healthcare, Pharmacy, Specialty Pharma, Managed Care, Healthcare Information..., Pharmacy Benefit..., Healthcare Consulting, Accountable Care, Health Systems, Revenue Cycle, Healthcare Industry, Strategy, Sales, Informatics, Disease Management, Home Infusion, Hospitals, Healthcare Management, Medicare
Education
Bethel University
McGuff Company Inc./McGuff Compounding Pharmacy March 2010 - Present
Prescription Solutions November 2009 - February 2010
New Century Infusion Solutions, Inc. October 2009 - November 2009
Education
American Career College 2008 — 2009
Ceritificate, Pharmacy Technician
Dominican University of California 2006 — 2007
AA, English
Northwest Kidney Center May 2009 - Present
Bartell Drugs January 1997 - June 2012
Genoa Healthcare 2006 - 2007
Evergreen Pharmaceutical October 1996 - December 1996
PayLess Drug Stores June 1994 - October 1996
King County Medical Blue Shield April 1996 - May 1996
Prescription Solutions March 1996 - April 1996
Home Health Care of Washington February 1996 - March 1996
Providence General Medical Center January 1996 - February 1996
Skills
Pharmacists, Medication Therapy..., Healthcare, Clinical, Pharmacy, Immunization, Long-term Care, Home Care, Pharmacy Automation, Patient Education, Certified Immunizer, Patient Counseling, Managed Care, Healthcare Management, Pharmacy Benefit..., Clinical Pharmacology
Education
University of Washington 1994 — 1996
BS, Pharmacy
Indiana University Bloomington 1991 — 1992
MS, Chemical Information Science
Pacific Lutheran University 1985 — 1988
BS, Chemistry
Molina July 2015 - Present
Zenith Education Group September 2010 - April 2015
Prescription Solutions December 2007 - February 2010
Ovations June 2005 - December 2007
PacifiCare Health Systems January 2000 - June 2005
AT&T Wireless May 1996 - January 2000
The Walt Disney Company November 1991 - May 1996
Skills
Business Process, Business Analysis, Call Center, Process Improvement, Call Centers, Software Documentation, Telephony, Customer Experience, Visio, Team Building, Customer Service, Vendor Management, Forecasting, Networking, Management, Leadership, Training
Education
Hawaii Pacific University
Bachelor of Science, Marketing
Iolani School
Oregon State University
CoreSource, A Trustmark Company March 2010 - Present
Mary Kay Inc. March 2008 - Present
Prescription Solutions June 2008 - March 2010
Walgreens Pharmacy May 2006 - June 2008
Skills
Employee Benefits, Customer Service, Sales, Marketing, Healthcare, Management, Team Building, Microsoft Excel, Training, Insurance, Microsoft Office, Account Management, Strategic Planning, Social Media, Event Planning, Public Speaking, PowerPoint, Managed Care, HIPAA, Time Management, Leadership
Education
Baker University 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Biology/Biological Sciences, General
Emporia State University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Biology/Biological Sciences, General
OptumRx June 2013 - Present
Prescription Solutions January 2012 - June 2013
Target November 2009 - February 2012
HealthPartners December 2001 - November 2009
Skills
Contract Negotiations, Pricing Negotiation, Business Analytics, Client Engagement, CRM, Analysis, Analytics, Pharmacy Benefit..., Negotiation, Pharmacy, Cross-functional Team..., Strategy, Team Management, Forecasting, Product Management, Business Process..., medical reimbursement, Relationship Management, Key Account..., Financial Analysis, Competitive Analysis, Retail Buying, pharmacy network..., medical network..., Pricing Strategy, Strategic Negotiations, Vendor Management, Contract Negotiation, Healthcare, Leadership
Education
Augsburg College 2000 — 2006
BA, Economics
Hoag Hospital March 2012 - Present
Hoag Hospital December 2009 - Present
Hewlett-Packard December 2006 - October 2009
Yahoo Marketing February 2005 - December 2006
CA Bank & Trust September 2004 - January 2005
Boise Cascade-OfficeMax, Chicago- Cleveland May 2004 - August 2004
Prescription Solutions January 2004 - May 2004
Tenet Health October 2002 - December 2003
Lexmark February 2002 - August 2002
TXU Marketing March 2001 - December 2001
Skills
Data Warehousing, Business Analysis, Business Intelligence, Healthcare Information..., SDLC, Vendor Management, ETL, CRM, Analytics, Software Implementation, Management, Oracle, Pre-sales, Program Management, Project Management, Business Process..., Strategy, ERP, Analysis, Project Planning, Process Improvement, PMO, Consulting, Information Technology, SQL, SAP, Start-ups, Testing, IT Strategy, Integration
Education
Georgia Tech 1971 — 1975
BS
Grantham University October 2007 - Present
Prescription Solutions August 2005 - May 2006
Sebelski Massage Co 2001 - 2001
Skills
MS Office Suite, Administration, Higher Education, Staff Development, Adult Education, E-Learning, Coaching, Customer Service, Public Speaking, Resume Writing, Teaching, Training, Team Building, Instructional Design, Leadership Development, Time Management, Critical Thinking, Admissions, Enrollment Management, Microsoft Office, Program Management, Leadership, Student Affairs, Career Counseling, Employee Training, Distance Learning, Event Planning
Education
Grantham University 2011 — 2014
Missouri College 2001 — 2002
Massage Therapy, Massage Therapy
UnitedHealth Group February 2015 - Present
UnitedHealth Group March 2012 - February 2015
Prescription Solutions July 2007 - March 2012
CVS Caremark Corporation January 2006 - June 2009
Skills
Pharmacy Benefit..., Pharmacy, Medicare Part D, Medication Therapy..., Medicaid, Healthcare, HIPAA, Medicare, Medical Terminology, Healthcare Industry, Health Policy, Health Insurance, Healthcare Management, Managed Care, Microsoft Excel
Education
Plymouth State University 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
California State University San Marcos 2006 — 2008
Bachelors of Arts, Spanish
San Diego State University-California State University 2002 — 2005
Chemistry
Mount Miguel High School 1998 — 2002
Diploma
Xavier University of Louisiana
Prescription Solutions 2011 - Present
Education
California State University-Fullerton 2000 — 2006
Film & Television, Minor in Advertising
Prescription Solutions June 2008 - Present
Prescription Solutions June 2008 - Present
2006 Veterinary Pet Insurance August 2004 - January 2009
VCA All Care Animal Referral Center January 2004 - April 2006
VPI 2004 - 2006
Education
California State University-Fullerton 2004 — 2006
BA, Elementary Education/Humanities & Social Sciences
Cal State Fullerton
Bachelor's Degree, Humanities and Social Sciences; Elementary Education
CVS Caremark Specialty Pharmacy July 2013 - Present
Prescription Solutions November 2006 - August 2010
Wal-Mart October 2004 - November 2006
TeleTech October 2000 - May 2002
Skills
Phone Skills, Data Entry, Phone Etiquette, Call Center, Customer Service, Customer Satisfaction, Fax, Medical Billing, HIPAA, Office Equipment, Outlook, Time Management
Education
Colorado Technical University 2010 — 2012
Associate of Science in Health Administration Services, Health/Health Care Administration/Management, 3.8/4.0
McLouth High 1996 — 2000
High School Diploma, Health Administration Services
Prescription Solutions February 2008 - Present
FedEx August 2005 - July 2007
Citi June 1999 - December 2000
Skills
Pharmacy Benefit..., Healthcare, Utilization Management, Disease Management, Customer Service, Call Center, Insurance, Adobe Creative Suite, Maya, Silhouette FX, Nuke
Education
Academy of Art University 2008 — 2013
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
University of Saint Mary 2005 — 2006
Prescription Solutions October 2006 - Present
Education
Coastline Community College 2010 — 2013
Associate of Science (AS), Health/Health Care Administration/Management
Fountain Valley High School
High School Diploma
Internal Revenue Service March 2006 - Present
Prescription Solutions November 2009 - January 2010
Harte-Hanks, Inc. August 2008 - January 2009
Commerce Bank February 1998 - February 2008
Skills
Typing 42 wpm, 10 Key 11,000 ksph, Data Entry, A T and T Call Master..., Microsoft Office, Microsoft Excel, Microsoft Word, Nonprofits, Customer Service, Leadership, Leadership Development, Public Speaking, Time Management, PowerPoint, Organizational..., Volunteer Management, Customer Satisfaction, Employee Training, Call Centers, Research
Education
National American University-Lee's Summit 2014 — 2017
Business Administration, Small Business Management
American Institute of Banking 2000 — 2001
Certificate, General Banking
Dickinson Business College 1989 — 1989
Certififcate, Computer Programming
Central High School 1985 — 1988
Diploma, General Study
Buy Buy Baby May 2011 - Present
Best Buy April 2008 - May 2011
Prescription Solutions January 2008 - December 2008
Skills
Sales Skills Training, Organizational..., Group Management
Education
Baker University 2006 — 2011
Bachelors of Science, Business Management
Johnson County Community College
Associates, Liberla Arts
Prescription Solutions October 2005 - Present
AT&T May 1993 - June 2004
Skills
Mentoring, 10 Key, Ten Key
Education
Kansas City Kansas Community College 1991 — 1992
ASSOCATES, BUSINESS
Donnelly College
Cardinal Health July 2015 - Present
Magellan Health September 2014 - July 2015
OptumRx February 2013 - September 2014
OptumRx January 2012 - February 2013
HealthTrans April 2010 - January 2012
Prescription Solutions March 2008 - November 2009
Skills
Medicaid, Medicare Part D, Proposal Writing, Healthcare, Pharmacy Benefit..., Managed Care, Medicare, Sales Management, Healthcare Industry, Pharmacy, Disease Management, Healthcare Information..., Health Insurance, HIPAA, Management, Utilization Management, Pharmacists, Strategic Planning, Healthcare Management, Leadership, Process Improvement, Cross-functional Team..., Pharmaceutical Industry
Education
Concordia University-Irvine 2002 — 2003
Bachelor of Arts, Liberal Arts
Prescription Solutions 2011 - 2012
Education
American Career College-Anaheim
Molina Healthcare January 2014 - Present
WellPoint September 2008 - December 2013
University of Southern California August 2003 - December 2013
Prescription Solutions July 2008 - September 2008
Prescription Solutions September 2006 - July 2008
Prescription Solutions July 2004 - September 2006
Prescription Solutions July 2003 - July 2004
Skills
Microsoft Office, Leadership, Training, Outlook, Management, Microsoft Word, English, Windows, HTML, Pharmacy, Prior Authorization, Wordsmithing, Emotional Intelligence, Critical Thinking
Education
University of Phoenix 2010 — 2013
Master of Business Administration (MBA)
University of Southern California 1999 — 2003
Doctor of Pharmacy (Pharm.D.)
University of California, Santa Barbara 1997 — 1999
Master of Arts (M.A.), Chemistry
Georgia Institute of Technology 1996 — 1997
Bachelor's degree, Chemical Engineering
Spelman College 1992 — 1996
Bachelor of Science (BS), Chemistry
NCO Financial Systems July 2011 - March 2012
Prescription Solutions June 2008 - July 2011
ADT Security Services April 2006 - June 2008
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Change Management, Negotiation, Financial Reporting, Corporate Finance, Research, Java, Team Building, Analysis
Education
Colorado Technical University 2011 — 2014
Bachelors, Criminal Justice/Forensic Science
Wilbur D. Mills High School 1986 — 1990
Basis/ General Studies, HS- Diloma
Coram Infusion Services Clinical PharmacistUnitedHealth GroupNovember 2012 - Present
Prescription Solutions November 2010 - March 2012
Skills
Clinical Research, Customer Service, Health Insurance, Healthcare, Leadership, Leadership Development, Medical Education, Medicare Part D, Medicine, Microsoft Excel, Pharmaceutical Sales, Microsoft Office, Pharmacists, Pharmacy, Pharmacy Benefit..., Process Improvement, Public Speaking, Research, Strategic Planning, Teaching, Team Building
Education
University of Oklahoma College of Pharmacy 2002 — 2006
Doctor of Pharmacy (Pharm.D.)
Oklahoma City University 1995 — 1997
Master of Education (M.Ed.), Education/Teaching of the Gifted and Talented
Duke University 1989 — 1993
Bachelor of Arts (BA), Political Science and History
Rodan + Fields Dermatologists / Skin & Beauty Logic July 2012 - Present
Prescription Solutions January 2012 - Present
Education
Pittsburg State University 2006 — 2011
Bachelor of Science (BS), Biology, General
Barton County Community College 2004 — 2006
Associate of Arts and Sciences (AAS), Biology, General
Social Security Administration May 2008 - Present
Prescription Solutions June 2005 - January 2007
Skills
Pharmaceutical Industry, Customer Service, Prior Authorization
Education
North-West College-Pomona 2005 — 2005
Pharmacy Technician Certification, Pharmacy Technician/Assistant
UHC Military & Veterans January 2014 - Present
OptumRx May 2007 - December 2013
Prescription Solutions April 2005 - April 2007
Skills
Healthcare, Administrative..., Office Management, Outlook, Process Improvement, Microsoft Word, Customer Service, Office Administration, Administrative..., Data Entry, Microsoft Excel, Managed Care, Microsoft Office, Telephone Skills, Lotus Notes, PowerPoint, Administration, Spreadsheets, Software Documentation, Management, Program Management, Visio
Education
California State University-Long Beach
Staedtische Kaufmaennische Schulen Rheine, Germany
Business Administration and Management, General
Legacy Farms March 2011 - Present
Prescription Solutions November 2009 - October 2010
US Navy February 2002 - April 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Training, Management, Microsoft Excel, Leadership, English, Windows, Outlook
Education
Virginia College in Charleston 2014 — 2015
Associate of Science (A.S.), Medical Billing and Coding
Kaplan College-Vista 2008 — 2008
Pharmacy Technician
AMEX Express Transport December 2014 - December 2014
Irvine Company September 2014 - September 2014
AMEX Express Transport February 2014 - May 2014
World Class Freight January 2014 - February 2014
Bonsal American January 2008 - December 2008
Headwaters Construction Materials May 2005 - December 2007
Choicepoint Services, Inc. October 2003 - August 2004
Prescription Solutions September 2001 - August 2002
Palmdale City Library January 2001 - July 2001
Education
California State University-Fullerton 2005 — 2010
Bachelor of Arts (B.A.), Political Science
Antelope Valley College 1999 — 2001