Universal American
Industry: Company
DescriptionUniversal American is a Fortune 1000 company with offices throughout the United States, and headquarters in Rye Brook, New York. The company offers health insurance, and also deals in Medicare managed care plans, and Medicare prescription drug benefits. Subsidiaries include Heritage Health Systems, Inc.. Headquarters: White Plains, New York, United States Founded: 1981 Subsidiaries: American Progressive Life & & Health Insurance Co of New York, Parent organizations: WellCare, CBS Corporation, WellCare Management Group Inc, Resource Management
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Universal American Employees
Warner Bros. Entertainment Group of Companies March 2015 - Present
TelePacific Communications August 2014 - March 2015
Emser Tile October 2013 - February 2014
Universal American June 2012 - October 2013
Digisonics, Inc. July 2009 - June 2012
Skills
Oracle, CRM, Microsoft SQL Server, Software Documentation, Financial Analysis, Analysis, Project Management, Management, Leadership, Microsoft Office, Time Management, Program Management, Strategic Planning, Access, Microsoft Excel, Technical Writing, Process Improvement, Healthcare Information..., Spanish, Data Analysis, Visio, Clear Vision, Creative Writing, Reporting & Analysis, Accounting, People-oriented, PeopleSoft, Revenue Analysis
Education
University of Houston 2005 — 2008
BS in Economics, Economics/Global Business
Sam Houston State University
Self Employed August 2013 - Present
Gulf Coast Center for Innovation and Entrepreneurship (CIE) January 2013 - April 2013
Universal American December 2009 - April 2011
Center for Transportation Safety March 2007 - March 2009
Coroplast February 2004 - August 2006
Sally Beauty Company April 2000 - July 2003
Skills
Office Management, Accounts..., Payroll, Fixed Assets, Office Administration, General Ledger, Training, Customer Service, Accounts Payable, Accounting, Nonprofits, Budgets, Microsoft Excel, Event Planning, Small Business, Management, Social Media, Marketing, Public Speaking
Education
Pensacola State College 2011 — 2014
Associate of Arts (AA), Philosophy
U.S. Coast Guard August 2014 - Present
Goldbelt Falcon, LLC August 2014 - Present
Pillich Consulting July 2011 - July 2014
Amerigroup September 2013 - February 2014
Lyft 2014 - 2014
Gannett Media Technologies International February 2013 - August 2013
GE Energy July 2011 - January 2013
Triangle Productions 2010 - 2013
Liberty Tax Service January 2008 - April 2011
Universal American 2010 - 2011
Skills
Software Documentation, Technical Writing, Training, Content Management, Microsoft Office, Technical Documentation, Customer Service, Testing, Proposal Writing, Public Relations, Editing, Visio, Quality Assurance, Usability, Team Leadership, Management, Marketing, Event Planning, Marketing Communications, Online Help, HTML, SnagIt, Analysis, Media Relations, Leadership, Adobe Acrobat, SharePoint
Education
College of William and Mary 1979 — 1981
BA, Economics, Computer Science
State University of New York College at Fredonia 1976 — 1978
Computer and Information Science, Business and Economics
Paragon Offshore October 2014 - Present
support.com May 2012 - November 2014
Universal American March 2014 - October 2014
The Abreon Group February 2006 - August 2008
Skills
Technical Support, Computer Hardware, Troubleshooting, XP, Active Directory, Windows 7, Help Desk Support, Windows, Customer Service, SQL, Visio, Windows XP, Software Documentation, SharePoint, Windows Server, Hardware, System Administration, VMware, Microsoft Exchange, Software Installation, Servers, Team Leadership, Training, Shipping, International Shipping, Technical Writing, Documentation, Team Building
Education
University of Central Florida 2011 — 2015
Seminole State College 2012 — 2014
B.S, Computer and Information Sciences and Support Services
Seminole Community College 2008 — 2011
AA General, General- life science focus
Paragon Offshore September 2014 - Present
Universal American June 2010 - September 2014
CORESTAFF Services January 1997 - June 2010
Skills
Process Improvement, Help Desk Support, Vendor Management, Call Center, Management, Project Management, Training, Leadership, Call Centers, CRM, System Administration, Customer Service, Recruiting, Security, Program Management, Disaster Recovery, Team Building, Networking, Visio, IT Management, Technical Support, Software Documentation, Business Analysis, Change Management, SharePoint, Access, Troubleshooting, Business Process..., Team Leadership, Data Center, Citrix, SDLC, Integration, Active Directory, IT Strategy, Servers, Analysis
Education
Rio Hondo College
Business Administration
Universal American March 2015 - Present
Catering by George April 2012 - December 2014
Universal American May 2014 - October 2014
Black Walnut Cafe May 2010 - April 2012
Skills
Customer Service, Logistics, Data Analysis, Microsoft Office, Microsoft Excel, Operations Management, Analysis, Microsoft Word
Education
University of Houston, C.T. Bauer College of Business 2011 — 2014
Bachelor of Business Administration (BBA), Supply Chain Management
Wharton County Junior College 2009 — 2011
Business Administration
Suffolk University - Sawyer Business School 2007 — 2008
Bachelor of Business Administration (BBA), International Business
Universal American December 2012 - Present
Mercy Health System of Maine November 2011 - November 2012
Goold Health Systems April 2009 - December 2011
Goold Health Analytics 2009 - December 2011
Governor's Office State of Maine 2004 - 2009
Skills
Process Improvement, Medicaid, Healthcare, Healthcare Information..., Managed Care, Program Management, Strategic Planning, Medicare, HIPAA, Health Policy, Healthcare Management, Healthcare Industry, Data Analysis, Healthcare Consulting, EHR, Health Insurance, Policy, Revenue Cycle, Leadership, Pharmacy Benefit..., Hospitals, Team Building
Education
Regis College
University of New England
Symantec September 2013 - Present
Symantec October 2011 - September 2013
Symantec November 2006 - October 2011
Universal American February 2004 - March 2006
Coverall Central Florida January 1999 - January 2003
Red Lobster January 1993 - January 2000
Education
Seminole State College 2011 — 2014
Pursuing Bachelor's Degree, Communications
NRG Energy August 2015 - Present
Universal American October 2014 - Present
Netsync Network Solutions 2014 - Present
ADP Dealer Services May 2012 - August 2012
ADP May 2012 - August 2012
Sprint PCS February 2011 - June 2012
Sprint Nextel January 2011 - June 2012
ADP Dealer Services 2012 - 2012
Hewlett-Packard July 2010 - January 2011
Harris County Flood Control District June 2009 - December 2009
Skills
Adobe Creative Suite, Xcode, Visual Basic, Customer Service, Visual C++, Visual Studio, Windows 7, Mac OS X, Oracle SQL, Microsoft Office, Visio, Vision, SQL, C#, Databases, Microsoft Excel, Microsoft Word, OS X, Operating Systems, Servers, Sales, Help Desk Support, Hardware, Leadership, Team Building, Training
Education
Prairie View A&M University 2008 — 2012
B.S, Computer Science
Prairie View A&M University 2006 — 2012
Bachelor's degree, Computer Science
Universal American November 2013 - Present
Situs 2011 - 2013
J.P. Morgan 1990 - 2009
Skills
Business Analysis, Change Management, Banking, Vendor Management, Project Management, SDLC, Risk Management, Analysis, Management, Requirements Gathering, Product Management, Business Intelligence, Finance, Team Building, Process Improvement, Portfolio Management, Requirements Analysis, Business Process..., Integration, Visio, CRM, Program Management, Business Process, Leadership, Project Portfolio..., Software Documentation, MS Project, PMO, SharePoint, Financial Analysis, Cross-functional Team..., Data Analysis, Executive Management, Strategy, Enterprise Architecture, Software Project..., Financial Services, Team Leadership, Management Consulting, Access, IT Management, PMP, Business Requirements, Information Technology, Agile Project Management, Process Engineering, ITIL, Disaster Recovery, IT Strategy, Resource Management
Education
Texas A&M University
Bachelor of Environmental Design, College of Architecture
Universal American October 2010 - Present
Xerox September 2004 - October 2010
Skills
Microsoft Office, Siebel, Salesforce.com, Avaya, IEX Total View, Cacti, Call Centers, Medicare, Medicare Advantage, Oversight, Staff Supervision, Medicare Part D, Adobe Acrobat, HIPAA, Managed Care, Compliance, Quality Assurance, Quality Management, Quality Auditing, Training, Healthcare, Coaching, Health Insurance, Customer Experience, Quality Improvement, BPO, Medical Compliance
Education
Prairie View A&M University 2005 — 2008
Master of Arts (MA), Human Science
Prairie View A&M University 1999 — 2004
Bachelor of Science (BS), Criminology and Juvenile Psychology
Highmark May 2014 - Present
Universal American September 2013 - May 2014
Universal American April 2012 - September 2013
Alzheimer's Association September 2010 - April 2012
Case Management Unit October 2007 - August 2010
CPARC - CIT August 2006 - September 2007
Skills
Social Services, Community Outreach, Case Management, Mental Health, Care Consultation, Public Speaking, Professional Networking, Elder Care, Alzheimer's disease, Geriatrics, Addictions, Group Therapy, Case Managment, Psychotherapy, Nonprofits, Research, Conflict Resolution, Healthcare, Medicare, Medicaid, Healthcare Management, Disease Management, Health Policy, Leadership Development, Leadership, Policy, Training, Management, Health Insurance
Education
Temple University 2007 — 2010
Master's, Social Work
Washington & Jefferson College 2002 — 2006
B.S., Sociology
WellPoint March 2014 - Present
Agile Health Technologies March 2011 - Present
United Health Group September 2010 - January 2014
Blue Cross & Blue Shield of Rhode Island July 2008 - September 2010
Universal American 2010 - 2010
Blue Cross Blue Shield of Louisiana September 2005 - June 2008
First Consulting Group September 2005 - June 2008
Keystone Mercy Health Plan May 2002 - September 2005
First Consulting Group September 1999 - May 2002
SEMCOR May 1998 - September 1999
Skills
FACETS, Solution Architecture, SOA, Web Services, EDI, Requirements Analysis, Business Analysis, Oracle, Sybase, Requirements Gathering, Business Process, Microsoft SQL Server, ASP.NET, C#, Integration, Databases, Testing, SDLC, Data Warehousing, Software Documentation, Migration Projects
Education
Saint Joseph's University 1997 — 1999
Master's Degree, Computer Science
Webpro Productions March 2014 - Present
The Reynolds and Reynolds Company November 2012 - March 2014
REI May 2009 - November 2012
Universal American August 2012 - September 2012
Skills
CSS, LESS, MySQL, HTML, Customer Service, Microsoft Word, Editing, PowerPoint, Microsoft Excel, Microsoft Office, Program Management, Market Research, Outlook, InDesign, ArcGIS, Event Management, Quality Assurance, MS Office Suite, Word, Excel, Xerox, Social Media Outreach, Meeting Management, Budgeting, Customer Relations, Meeting Planning, Teaching, Eagle, Eagle Scout, Public Speaking, HelpScout, Asana, Salesforce.com
Education
University of Houston-Downtown 2011 — 2011
Bachelor of Science, Interdisciplinary Studies
Texas A&M University 2002 — 2008
Memorial Hermann Health System November 2014 - Present
Universal American October 2010 - November 2014
Universal American February 2010 - October 2010
Universal American January 2008 - February 2010
Universal American October 2006 - January 2008
Skills
Process Improvement, Training, Auditing, Testing, Medicare, HIPAA, Microsoft Word, Microsoft Excel, Outlook, Access, Telephone Skills, PowerPoint, Leadership, Project Management, Customer Experience, Visio, Microsoft Office, Data Entry, Invoicing, Managed Care, Healthcare
Education
South University 2014 — 2016
Associate of Science (A.S.), Allied Science
National institute of Technology 2001 — 2002
Registered Dental Assistant, Dental Assisting/Assistant
Garden Ridge April 2011 - Present
Lone Star Equipment Services April 2010 - February 2011
Universal American August 2009 - March 2010
Continental Airlines May 2008 - May 2009
Continental Airlines August 2006 - May 2008
Continental Airlines January 2002 - August 2006
Continental Airlines December 1990 - 2002
Skills
WebFOCUS, SQL, SDLC, Software Development, Business Intelligence, Business Analysis, Microsoft SQL Server, HTML, Windows, Requirements Analysis, ASP.NET, Data Warehousing, SSRS, Microsoft Office, Access Database, Visual Studio, VBScript, Workforce Management, Microsoft Project, Crystal Reports, Datastage, Java, IBM AS/400, Sybase Adaptive Server, VBA, Oracle 9i, Database Administration, Reporting & Analysis
Education
University of Houston 2000 — 2005
Computer Information Sciences, 3.63
San Jacinto College 1997 — 2000
Associate's degree, Computer and Information Sciences and Support Services
National Bank of Texas March 2014 - Present
Keller Williams Fort Worth May 2014 - June 2015
Universal American August 2013 - March 2014
Currently Seeking a New Opportunity January 2013 - August 2013
HealthMarkets June 1992 - January 2013
Skills
Benefits, Employee Benefits, HR Policies, Orientation, Employee Relations, New Hire Orientations, Strategic Planning, Organizational..., Performance Management, Talent Management, Acquistions, Training and Development, Human Resources, Recruiting, Training, Vendor Management, Change Management, Team Building, Process Improvement, Project Management, Employment Law, Time Management, Leadership, HRIS, Management, Onboarding, Personnel Management, Strategy, Deferred Compensation, Benefits Administration, Talent Acquisition, Succession Planning, CRM, Policy, Employee Engagement, Applicant Tracking..., Employee Training, HR Consulting, Interviews, Technical Recruiting, Workforce Planning, Temporary Placement, Call Centers, Hiring, Leadership Development, Organizational..., Coaching, Sourcing, Internet Recruiting
Education
Tarleton State University 1986 — 1990
BBA, General Business
Tarleton State University 1986 — 1990
Bachelor of Business Administration (BBA), Business Administration and Management, General
Boyd High School
Universal American February 2015 - May 2015
Netsync Network Solutions October 2014 - February 2015
Peak Systems - Texas May 2014 - October 2014
Houston Center for Literacy June 2013 - August 2013
Prairie View A&M University October 2010 - May 2011
Texas Southern University June 2010 - August 2010
Skills
Troubleshooting, Windows 7, Computer Hardware, XP, Technical Support, Access, Databases, Visio, Active Directory, Computer Repair, System Administration, Operating Systems, Windows, Servers, SharePoint, Networking, Software Documentation, Software Installation, Database Administration, Photoshop
Education
Prairie View A&M University 2009 — 2014
Bachelor's degree, Management Information Systems, General
Humana March 2014 - Present
United health Care January 2013 - August 2013
Universal American October 2006 - October 2012
Universal American October 2006 - October 2012
Indepndent Insurance Agent September 2005 - September 2006
Skills
Process Improvement, Strategic Planning, Managed Care, Team Building, Customer Service, Leadership, Medicare, Healthcare Management, Healthcare Information..., Management, Cross-functional Team..., Change Management, Project Management, Operations Management, Analysis
Education
State University of New York Empire State College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Business/Managerial Economics
Universal American July 2010 - Present
Skills
Customer Service, Data Entry, Microsoft Excel
Education
Prairie View A&M University 1997 — 2000
AssistRx, Inc March 2015 - Present
Universal American April 2012 - January 2015
CAPI January 2010 - December 2013
JPMC February 2003 - December 2011
JP Morgan Chase 2009 - 2009
Dairy Queen August 1999 - October 2003
Skills
Project Management, Business Analysis, Banking, Change Management, Strategic Planning, Analysis, Management, SDLC, SQL, Project Team Management, Process Improvement, Leadership, Quality Assurance, Visio, Business Process..., Vendor Management, Requirements Analysis, Business Process, Business Intelligence, Software Project..., Requirements Gathering, Business Requirements, Full SDLC, Project Planning
Education
University of North Carolina at Charlotte 1994 — 1995
B.S, Accounting
Saurashtra University 1990 — 1994
Bachelors of Commerce( Business Administration), Business Administration and Management, General
UnitedHealth Group October 2014 - Present
Universal American June 2013 - July 2014
Georgia Department of Community Health/Healthcare Facility Regulation July 2012 - June 2013
Hope Assisted Living and Memory Care Center March 2012 - August 2012
Park Place Nursing Facility November 2011 - February 2012
St. Mary's Hospital/Kindred Healthcare April 2011 - February 2012
Agape Hospice of Northeast Georgia August 2010 - April 2011
Amedisys Hospice January 2010 - July 2010
HCR ManorCare April 2009 - December 2009
UHS-Pruitt Corporation/United Hospice November 2008 - April 2009
Skills
Microsoft Office, Disaster Response, Healthcare, Policy, Managed Care, Non-profits, Medicaid, Nursing, Government, Management, Pediatrics, Emergency Management, Program Development, Case Managment, Long-term Care, Medicare, Healthcare Management, Hospitals, EMR, Healthcare Consulting, Home Care, Healthcare Industry, HIPAA, Physician Relations, Revenue Cycle, Software Documentation, Treatment, Nursing Education, Medicine, Elder Care, Crisis Intervention, Cpr Certified, Health Education, Training, Medical Records, Team Building, Inpatient, Leadership Development, Epic Systems, Patient Advocacy, Rehabilitation, Utilization Management, Disease Management, Quality Improvement, Marketing, Patient Safety, Healthcare Information..., EHR, Case Management
Education
Samford University
Undergraduate Studies in Pre-Medicine, Pre-Medicine/Pre-Medical Studies/Math, 3.8
GA Perimeter College
Associate of Science (AS) in Nursing, Registered Nursing/Registered Nurse, 4.0
Roswell Park Cancer Institute January 2015 - Present
Roswell Park Cancer Institute September 2012 - Present
M&T Golf League 2010 - 2013
Universal American September 2009 - September 2012
Excellus-Univera 1999 - September 2009
Merchants Insurance Group 1989 - 1999
Skills
Health Policy, Health Insurance, Managed Care, Claim, Medicare, Disability Insurance, Healthcare, Healthcare Industry, Medicaid, Insurance, Healthcare Management, HIPAA, Provider Relations, Management, Employee Benefits, Revenue Cycle, Healthcare Consulting, Long-term Care, Network Development, Hospitals, Medical Billing, HMO, Medicare Part D, Healthcare Information..., Process Improvement, Brokers
Education
State University of New York College at Buffalo 1984 — 1987
Unversity at Buffalo
Wells Fargo Advisors September 2014 - Present
Wells Fargo Advisors January 2012 - August 2014
Wells Fargo Advisors May 2010 - January 2012
Universal American August 2007 - January 2010
Avenue A Razorfish 2007 - 2007
Creative Commune 2005 - 2007
MEC 2003 - 2005
Skills
Social Media Marketing, Social Media Strategist, Social Media..., Corporate Social Media, Marketing Strategy, Digital Project..., Web Project Management, Marketing Communications, Energetic team player, Strategic Communications, Digital Marketing, Marketing, Integrated Marketing, Email Marketing, Direct Marketing, Advertising, Public Relations, Social Media, Strategy, Leadership
Education
Saint Louis University 1999 — 2003
BA, Communications, Theatre
St. Joseph's Academy
College Prep
The Second City; Improv Olympic; Upright Citizens Brigade 2003 — 2007
Improv
Energy Transfer May 2014 - Present
The Jupiter Group July 2013 - April 2014
Universal American December 2012 - May 2013
YES Prep Public Schools April 2012 - November 2012
Money Management International December 2010 - March 2012
Mattress Firm July 2010 - November 2010
Perficient May 2007 - February 2010
Amerex Energy 2001 - 2007
Consolidated Services Corp September 1997 - April 2001
Triple Point Technology March 1997 - September 1997
Skills
SSRS, SSIS, Microsoft SQL Server, T-SQL, Business Intelligence, SSAS, SQL Server, Databases, SQL, PowerPivot, Documentation, Data Analysis, PowerView, Analysis Services, Performance Point, Data Warehousing, Entity Framework, Visual Studio, .NET, Cubes, Database Design, VB.NET, MVC, Requirements Analysis, C#, ETL, Architecture, Business Analysis, Programming, Disaster Recovery, Business Requirements, DTS, Optimization, Performance Tuning, Deployment, Analysis, Access, Integration, Problem Solving, Software Installation, Active Directory, ASP.NET MVC, Visual C#, SharePoint, OLAP, Microsoft Excel, Tableau Server, Tableau Desktop
Education
Stephen F. Austin State University 1979 — 1984
BS, Computer Science
Deer Park Senior High 1974 — 1979
High School, Music Performance, General
Parallon April 2013 - December 2013
Universal American July 2011 - December 2011
Universal American October 2010 - July 2011
Universal American April 2008 - October 2010
Donovan and Watkins October 2007 - April 2008
TIMOTHY W. ANDERSON, MD, PA March 2005 - August 2005
SOUTHWEST HOUSTON WOMEN’S CENTER August 2001 - October 2004
Skills
Customer Service, Team Building, Nonprofits, Public Speaking, Community Outreach, Leadership, Higher Education, Microsoft Office, Data Entry, Outlook, Data Analysis, Microsoft Excel, Coaching, Healthcare, Training
Education
Houston Community College 2008 — 2013
Associates of Arts, Liberal Arts and Humanities, 3.0
Remington College-Houston Campus 2004 — 2005
Medical/Clinical Assistant
Texas Southern University 1989 — 1994
Biology, General
Universal American January 2014 - Present
Ernst & Young August 2011 - January 2014
Abbott Vascular June 2010 - September 2010
Healthscreen Solutions Inc March 2008 - March 2009
Energy Savings Group November 2005 - November 2007
Accenture 2005 - 2005
Education
University of California, Los Angeles - The Anderson School of Management 2009 — 2011
MBA, Strategy & Marketing
Queen's University 2001 — 2005
BEng., Software Engineering
Vantari Genetics May 2015 - Present
Collaborative Consultants, LLC January 2011 - May 2015
Universal American November 2009 - March 2011
Julington Creek Urgent Care November 2006 - September 2009
Skills
Microsoft Word, Microsoft Excel, Outlook Express, PowerPoint, Access, SharePoint, Health Plan Management..., Contract Management, Medicare, Medicaid, Managed Care, Business Networking, Physician Network..., Ancillaries, Network Development, Provider Network..., Business Development, Healthcare Consulting, HIPAA, Provider Relations, Credentialing, Insurance, Contract Negotiation, Healthcare Industry, Health Insurance, HMO, Healthcare, Physicians, PPO, Health Policy, Long-term Care, Revenue Cycle, Utilization Management, Social Media Marketing, Salesforce.com, QuickBooks
Education
Saddleback College
Associate of Science (A.S.)
Explain My Benefits Inc October 2014 - Present
Digital Risk August 2012 - September 2014
The Notter School of Pastry Arts March 2012 - May 2012
Universal American September 2011 - January 2012
Interstate National Dealer Services, Inc. September 2006 - June 2011
RpmOne Inc. September 2006 - June 2011
ThomasNet October 2005 - May 2006
Skills
Sales Operations, Marketing Communications, Product Management, Auditing, Marketing, Sales Support, Project Management, Report Writing, Compliance, Payroll, ADP Payroll, ADP HRB, ADP E-Time, Salesforce.com, SaaS, Salesforce.com..., Microsoft Office, Employee Benefits, Benefits Administration, Compensation & Benefits, 401k, COBRA, Cafeteria Plans, Affordable Care Act, Multi-state Payroll..., Payroll Administration, Payroll Processing, Open Enrollment, Software Implementation
Education
Rollins College 2001 — 2005
B.A, International Business
Benefit Communication Insourcing April 2012 - April 2013
Amerilife/IAS January 2011 - April 2011
Universal American August 2008 - January 2011
Bankers Life and Casualty January 2007 - August 2008
Dynagene/LabCorp March 2005 - April 2006
CHRISTUS Health November 2002 - November 2004
Skills
Insurance, Customer Service, Word, Excel, Outlook, Benefits Administration, Quickbooks, Benefits, PowerPoint, Budgeting, Billing, Employee Benefits, Problem Solving, Health, Compliance, Research, Administration, Medicare, Scheduling, Hiring, Supervisory Skills, Customer Relations, Accounts Payable, Accounts Receivable, Administrative Support, Spreadsheets, Event Planning, Claims, Invoicing, Office Management, Purchasing, Vendor Relations, Telephone Skills, Customer Satisfaction, Medical Billing, Budgets, Microsoft Word, Health Insurance, Microsoft Excel, Human Resources, New Hire Orientations
Education
San Jacinto College 1985 — 1989
Management Development
Universal American July 2010 - Present
Harry & Hollister's March 2010 - August 2011
ITS January 2009 - November 2009
New Benefits Ltd. April 1997 - August 2008
Skills
Leadership, Employee Benefits, Team Building, Customer Retention, Recruiting, Customer Service, Dogs, Account Management, Pets, New Business Development, Training, Life Insurance, Strategic Planning, Health Insurance, Marketing, Healthcare, Insurance, Coaching, Selling
Education
Southwestern University
IKA Systems- Client Blue Cross Blue Shield February 2014 - Present
Source InfoTech Inc., May 2005 - December 2013
Independence Blue Cross July 2012 - November 2013
The AmeriHealth Mercy Family of Companies December 2011 - May 2012
Horizon Blue Cross Blue Shield of New Jersey May 2010 - November 2011
Universal American January 2010 - April 2010
The TriZetto Group September 2009 - December 2009
Accenture/Texas Medicaid Healthcare Partnership September 2007 - September 2009
Highmark Blue Cross Blue Shield February 2006 - August 2007
Adaptis July 2005 - January 2006
Skills
Medicaid, Business Intelligence, Data Analysis, Requirements Gathering, Requirements Analysis, SDLC, Data Warehousing, Business Analysis, Management, Healthcare Information..., Software Documentation, SharePoint, Visio, Vendor Management, Integration
Education
Beaconhouse School System
DHA Degree College
Pre-Med
Govt. College of Science and Commerce
B-Com
Institute of Chartered Accountants of Pakistan (ICAP)
CA
State University of New York College at Plattsburgh
B.Sc, Intl. Business and Accounting
Verizon January 2015 - Present
Universal American February 2012 - January 2015
Universal American April 2011 - January 2012
Universal American February 2010 - March 2011
Universal American July 2008 - January 2010
Universal American June 2005 - June 2008
Shoppers’ Critique August 2004 - June 2005
Approved Promotions August 2002 - June 2004
Skills
Marketing, Sales, Project Management, Access, Data Analysis, Management, Analysis, Lead Generation, Advertising, Insurance, Market Analysis, Proposal Writing, Strategic Planning, Team Building, Training, Team Leadership, Microsoft Excel, Leadership, Visio, Call Centers, Process Improvement, Software Documentation, Business Analysis, CRM, Vendor Management, Health Insurance, Customer Service, HIPAA, Healthcare, Marketing Strategy
Education
University of Central Florida 2003 — 2005
Bachelor's, Psychology & Marketing
Seminole State College of Florida 2001 — 2003
Associates, Psychology & Marketing
McKesson March 2012 - Present
Universal American August 2010 - March 2012
Universal American March 2010 - August 2010
CHCS Services February 2000 - February 2010
Skills
Documentation, Requirements Gathering, Data Analysis, HIPAA, SharePoint, Software Documentation, Visio, RQM, Microsoft Excel, Microsoft Publisher, Microsoft Word, Microsoft Access, Microsoft Office 2013, Microsoft Visual Studio..., Jazz Team Server, Microsoft Office 2010, Citrix Metaframe, Trizetto Facets, Rumba, System Integration..., Internal Audit, User Interface Design, Data Integration, Quality Auditing, External Audit, Quality Assurance, Program Implementation, Process Implementation, Project Management, MS Project, Business Analysis, Business Planning, Business Process..., Business Unit Start-up, Customer Service..., Microsoft Office, Office 2010, Access, User Acceptance Testing, Healthcare Information..., SSIS, Process Improvement, SSRS, Medicare, Requirements Analysis, Call Centers, Vendor Management, Crystal Reports, SDLC, Testing
Education
Pensacola Junior College 2009 — 2014
AAS, Computer Programming and Analysis
Pine Forest High School 1995 — 1999
General
Mercy Health System of Southeastern Pennsylvania April 2015 - Present
CIGNA Healthcare March 2013 - April 2015
MedStar Health November 2008 - March 2013
Universal American October 2007 - October 2008
Physician WebLink September 2006 - July 2007
Gateway Health Plan July 2003 - August 2006
Community Care Behavioral Health April 2002 - April 2003
Vale-u-Health May 2001 - December 2001
UPMC Health Plan December 1997 - May 2000
Skills
Managed Care, Healthcare Management, Medicare, Hospitals, Health Insurance, Medicaid, Vendor Relations, Customer Service, Contract Negotiation, Healthcare Industry, Healthcare Information..., PPO, Physician Relations, Provider Relations, Network Development, EHR, Credentialing, HIPAA
Education
Robert Morris University 1993 — 1996
BSBA, Healthcare Administration
Universal American February 2008 - Present
Universal American November 2005 - January 2008
Universal American September 2001 - October 2005
Luminant Worldwide Corp. February 1997 - August 2001
Grey Interactive February 1995 - September 1996
Berenter Greenhouse & Webster April 1988 - January 1995
Skills
Customer Acquisition, Strategy, Online Marketing, Marketing Strategy, Lead Generation, Integrated Marketing, Entrepreneurship, Leadership, Marketing, Cross-functional Team..., Management, Sales Management, Strategic Planning, Team Building, Program Management, Process Improvement
Education
Princeton University
BA, Comparative Literature
Universal American August 2012 - Present
PRN Consulting (Self-Employed) July 2010 - July 2014
Spring Medical Systems January 2009 - July 2010
Spring Medical Systems December 2005 - July 2010
Spring Medical Systems February 2008 - January 2009
CASA 2008 - 2009
Special Life Network 2006 - 2009
Spring Medical Systems, Inc December 2005 - June 2007
Brown & Wood June 2005 - September 2005
Michael's Arts August 2004 - May 2005
Skills
Troubleshooting, Training, Software Documentation, SQL, EMR, QuickBooks, HL7, Budgets, Leadership, Product Management, Healthcare Information..., Contract Management, Healthcare, Quality Control, EHR, Testing, Informix, Program Management, RoboHelp, Technical Writing, Research, Sales Management, Workshops, Data Analysis, Public Speaking, Practice Management, Business Analysis, Start-ups, Sales, Customer Service, Misys, Management, Human Resources, Radio, Microsoft Office, Marketing, Negotiation, Strategic Planning, Quality Assurance, Payroll, Commerce, Microsoft Word, Data Conversion, Project Management, HIPAA, Microsoft Excel, Newspaper, Workshop Facilitation, Healthcare Industry, Ambulatory
Education
Pensacola Junior College 1972 — 1973
Independent Contractor October 2009 - Present
Universal American 2010 - 2014
Texas HealthSpring February 2005 - March 2010
Gentiva Health Services January 2004 - April 2005
CIGNA Healthcare January 2001 - November 2003
Memorial Hermann Healthcare System January 1986 - December 2000
Skills
Healthcare, Healthcare Management, Nursing, Medicare, Quality Auditing, Quality Assurance, Nursing Process, Team Building, Team Leadership, Teamwork, Appeals, Complaint Investigations, HEDIS, Performance Improvement, Key Performance..., Health Insurance, Holistic Health, Health Education, Small Business, Business Strategy, Business Process..., Business Development, SNP, Delegation, Oversight, Professional Services, Medicaid, Acute Care, Utilization Management, Medicine, Health Policy, Meditech, Disease Management, Quality Improvement, Managed Care, HMO, Inpatient, Clinical Research, Home Care, Patient Safety, Healthcare Consulting, Healthcare Industry, Healthcare Information..., HIPAA, Patient Advocacy, Hospitals, Nursing Management, EMR, Provider Relations
Education
Southern Arkansas University 1982 — 1984
Associate Degree, Nursing
Universal American 2005 - July 2009
Education
Augusta Technical
Associate, Secretarial Science
Seminole State College of Florida
Associate, Office Management
CareSource Management Group December 2014 - Present
TEKsystems August 2014 - December 2014
Universal American June 2007 - August 2014
CareSource Management Group October 1998 - June 2007
Skills
Utilization Management, Disease Management, Case Management, Care Management, Managed Care, Healthcare, Documentation, Process Improvement, Program Management, Excel, Business Analysis, Microsoft Office, Product Development, Health, Healthcare IT, Healthcare Information..., Healthcare Management, Case Managment, Software Documentation, SDLC, HIPAA, Health Insurance, Medicare, Microsoft Excel, HMO, Provider Relations, Medicaid, Clinical Research, Health Policy, Healthcare Consulting
Education
Sinclair Community College 1989 — 1992
A.D.N., Registered Nurse
Universal American July 2014 - Present
Glens Falls Hospital November 2005 - July 2014
Skills
Nursing, Inpatient, BLS, Patient Safety, EMR, Healthcare Management, Healthcare, Acute Care, Medical/Surgical, Cerner, Registered Nurses, Cpr Certified, Medical Terminology, Wound Care
Education
Adirondack Community College 2003 — 2005
ASN, Registered Nursing/Registered Nurse
Universal American February 2013 - Present
Health Dialog February 2007 - October 2012
Pinellas County Health Department 2000 - 2006
Skills
Disease Management, Healthcare, Treatment, Coaching, Health Education, Behavior Change, Nursing, Medical Nutrition..., Health Promotion, Chronic Care Management, Telephone Triage, Utilization Review, Utilization Management, Nutrition Education, Wellness Coaching, Motivational...
Education
St. Petersburg College 1990 — 1993
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Universal American October 2014 - Present
Universal American May 2013 - September 2014
Regional Office of the NYS Attorney General October 2007 - May 2013
Education
Saint Bonaventure University 2003 — 2007
BA, Accounting
Rush Henrietta
Johnson&Johnson July 2009 - Present
Universal American January 2008 - June 2009
MemberHealth January 2006 - January 2008
Skills
Health Policy, Managed Care, Medicaid, Medicare, Long-term Care, Health Economics, Healthcare, Healthcare Consulting, Healthcare Reimbursement, Policy Analysis
Education
University of Michigan 1993 — 1995
Master's, Public Policy
Rutgers University 1988 — 1992
BA, Economics
Universal American April 2012 - August 2015
Hitachi Consulting April 2011 - April 2012
Recreational Equipment Inc. (REI) September 2008 - October 2011
DKConcepts 2004 - 2011
J.P. Morgan January 1999 - February 2008
Skills
Microsoft Office, Office Management, College Recruiting, New Hire Orientation, Presentation Preparation, Desktop Publishing, Office Administration, New Hire Orientations, Strategy, Marketing, Human Resources, Employee Training, Management, Project Planning, Social Media Marketing, Project Management, Creative Writing, Change Management, Website Development, Leadership, SEO, Advertising, CMS, Sales
Education
University of Houston-Downtown 2006 — 2008
BS, English
Texas A&M University
Anthem June 2015 - Present
Universal American July 2012 - May 2013
HealthSpring of Texas May 2009 - August 2012
Texas December 2007 - May 2009
2006 Cherokee County Health Department April 2005 - June 2006
Michael E. DeBakey Veterans Affairs Medical Center in Houston June 2001 - April 2005
Skills
Healthcare, Managed Care, HIPAA, Medicare, Clinical Research, Policy, Medicine, Healthcare Management, Leadership, Hospitals, Medicaid, Healthcare Information..., Healthcare Consulting, Utilization Management, Case Managment, Employee Benefits, Training, Physician Relations, Health Insurance, EMR, Quality Improvement, Physicians, Revenue Cycle, Critical Care, Healthcare Industry, HMO, Insurance, Provider Relations, Home Care, Inpatient, Patient Advocacy, Nursing, Health Policy
Education
Trinity Valley Community College 2005 — 2006
BSN credits, Nursing
San Jacinto College South School of Vocational Nursing LVN 1992 — 1994
Vocational Nursing License, LVN
San Jacinto College 1991 — 1993
LVN, Nursing
San Jacinto College South General Psychology 1992 — 1992
BSN credits/LVN, Nursing
Texas Southern University 1992 — 1992
general
North Harris Community College 1990 — 1991
BSN credits, Nursing
Texas Southern University General Education
Universal American July 2007 - Present
The Nature Conservancy 2013 - 2015
The Nature Conservancy 2013 - 2015
The Nature Conservancy 2013 - 2015
Travelers June 2004 - July 2006
Skills
Marketing Strategy, Direct Marketing, Marketing, Strategic Planning, New Business Development, Marketing Communications, Account Management, Marketing Management, Leadership, Strategy, Brand Management, Cross-functional Team..., Competitive Analysis, Product Development, CRM, Email Marketing, Lead Generation, Online Marketing, Advertising, Product Launch, Strategic Partnerships, Integrated Marketing, Digital Marketing, Market Research, Brand Development, Marketing Research, Market Analysis, Online Advertising, B2B, Product Marketing, Social Media Marketing
Education
Stetson University
MBA
University of Central Florida
BSBA, Marketing
HealthCare Strategies, Inc. January 2015 - Present
APS Healthcare July 2012 - December 2014
Universal American July 2012 - December 2014
Magellan Health Services September 2011 - July 2012
Analysts International Corporation (AIC) June 2011 - September 2011
Center for Naval Analyses January 2001 - February 2010
StarMountain 1999 - 2000
INS 1999 - 2000
INS 1999 - 2000
Skills
Data Analysis, Databases, Statistics, SPSS, SAS, Analysis, Data Mining, Medicaid, Medicare, Informatics, SQL
Education
The George Washington University 2003 — 2008
MS, Epidemiology
University of Maryland College Park 1997 — 1999
I/O Psychology
St. Mary's College of Maryland 1993 — 1997
BA, Psychology
CCCC 1991 — 1992
CNA (Certified Nursing Assistant), Nursing Assistance
Leonardtown High School
Smith & Associates February 2014 - Present
LyondellBasell January 2013 - November 2013
Universal American September 2007 - January 2013
Carlson Wagonlit Travel April 2007 - June 2007
Heritage Health Systems/Universal American September 2006 - April 2007
HPS September 2005 - September 2006
Skills
Applicant Tracking..., Cold Calling, Onboarding, Employee Relations, Screening Resumes, Interviews, Sourcing, Benefits Administration, Succession Planning, Talent Acquisition, Recruiting, Job Descriptions, HR Policies, Talent Management, Human Resources, Management, Employee Benefits, Background Checks, College Recruiting, HRIS, CRM, Resume Writing, Workforce Planning, Performance Management, Networking, Hiring, Temporary Staffing, PeopleSoft, Taleo, Personnel Management, New Hire Orientations, Deferred Compensation, Technical Recruiting, Temporary Placement
Education
Klein High School
Rice University
HR Management Certification, HR
University of Houston
Greer Laboratories June 2015 - September 2015
Greer Laboratories September 2013 - June 2015
BDI Pharma, Inc January 2012 - September 2013
Universal American June 2008 - December 2011
inVentiv Health November 2004 - December 2007
Williams Labadie Advertising May 2003 - August 2003
Astellas 2002 - 2002
Skills
Managed Care, Account Management, Sales, Sales Management, New Business Development, Diabetes, Pharmaceutical Industry, Sales Presentations, Healthcare, Marketing, Pharmaceutical Sales, Business Development, Cold Calling, Medical Devices, Product Launch, Market Research, Marketing Strategy, Customer Service, Key Account Management, Direct Sales, Strategy, Team Building, Leadership, Oncology, Sales Operations, Selling, Hospital Sales, Sales Force Development, Hematology, Cardiology, Rheumatology
Education
Saint Louis University 2000 — 2005
Bachelor of Science (B.S.), Marketing
Saint Louis University 2000 — 2004
Bachelor of Science (B.S.), Marketing
Guardian Life August 2015 - Present
Capgemini April 2015 - Present
USI Affinity October 2014 - July 2015
CVS Health December 2012 - September 2014
Universal American November 2010 - October 2011
Skills
Insurance, Healthcare, P&C Insurance, Business Analysis, MVC Architecture, HTML 5, jQuery, Entity Framework, JavaScript, Agile Methodologies, SSIS, SSRS, ASP.NET, Pre-sales, ADO.NET, Microsoft SQL Server, Oracle SQL Developer, VB.NET, Microsoft Office, RESTful WebServices, WCF Services, ASP.NET Web API, Software Deployment
Education
SRM University 2006 — 2010
Bachelor's of Technology in Computer Science, Computer Science Engineering
Don Bosco Academy Patna 1992 — 2002
10 th ICSE Board, Mathematics, Science, English, Hindi
Aetna June 2010 - Present
HealthMarkets July 2005 - December 2008
Universal American October 2002 - June 2005
Conseco, Inc. August 1996 - March 2002
Life Partners Group April 1995 - August 1996
Lamar Life Ins. Co. March 1989 - April 1995
Skills
Voice of Reason, Collaborative, Strategic Leadership, Insurance, Medicare, HIPAA, Claim, Health Insurance, Compliance, Litigation Management, Litigation, Collaboration, Regulations, Mergers & Acquisitions, Insurance Law, Management, Privacy Law, Regulatory Affairs, Corporate Governance, Underwriting, Corporate Law, Legal Compliance, Medicaid, Risk Management, Reinsurance, Leadership, Health Care Reform, Fixed Annuities, Health Law, Licensing, Health Policy
Education
Wake Forest University School of Law 1976 — 1979
JD
Saint John Fisher College 1972 — 1976
B.B.A., Management, Math minor
Universal American August 2014 - Present
Texas Department of Aging and Disability Services May 2014 - August 2014
Skills
Healthcare, Athletics, Hospice, First Aid, Cpr Certified, HIPAA, CPE, Mental Health Care, Microsoft Office, Microsoft Excel, Community Outreach, Medicare Part D, Medicare, Medicaid
Education
Texas A&M University 2010 — 2014
Bachelor of Science (BS), Community Health and Preventive Medicine
Texas A&M University 2010 — 2014
Bachelor of Science (BS), Community Health and Preventive Medicine, Senior! #AWHOOP
Universal American May 2015 - Present
Belmont Village March 2015 - May 2015
Universal American February 2012 - January 2015
Bourque Logistics August 2011 - October 2011
GDF SUEZ Energy Resources NA August 2008 - February 2010
Spectra Energy July 2007 - August 2008
Oxy February 2002 - July 2007
Enron September 2000 - February 2002
Kinder Morgan 1998 - 2000
Anatec Consulting 1997 - 1998
Skills
Microsoft SQL Server, SSIS, SSRS, Transact SQL, Database Development, Databases, SQL, Business Analysis, Visual Studio, Requirements Analysis, Integration, C#, Microsoft Office, Energy, T-SQL, Requirements Gathering
Education
Stephen F. Austin State University 1988 — 1996
Bachelor of Science, Computer Science
Universal American August 2012 - Present
Travelers March 2006 - October 2009
Education
Sam Houston State University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
igate July 2012 - Present
universal american April 2005 - July 2012
Skills
Customer Service, answering phones, Detailed Organization, microsoft office, project planning, Schedules, quality assurance, multitasking skills, leadership, Customer Experience, HIPAA, Process Improvement, PeopleSoft, Visio, Microsoft Excel, Microsoft Word, Team Building, Time Management, Healthcare, SharePoint, Underwriting, Medicare, Insurance, Health Insurance, Access, Benefits Administration, Budgets, Business Process..., Call Center, Change Management, Customer Satisfaction, Data Analysis, Employee Benefits, Healthcare Information..., Life Insurance, Management, Outlook, Performance Management, Medicaid, Policy, Process Scheduler, PowerPoint, Project Management, Risk Management, System Administration, Telephone Skills, Troubleshooting
Education
Pensacola State College 2011 — 2011
Certificate, EMTb
Universal American January 2014 - Present
Universal American 2013 - 2014
Avalere Health LLC 2007 - 2013
Merrill Lynch & Co. 2005 - 2006
Skills
Health Policy, Business Strategy, Data Analysis, Health Economics, Managed Care, Strategy, Management, Hospitals, Medicaid, Leadership, Financial Modeling, Hospital Reimbursement, Accountable Care, Program Management
Education
University of Pennsylvania - The Wharton School
MBA, Management
Princeton University
AB, History
BBDO Worldwide August 2015 - Present
BBDO Worldwide June 2015 - August 2015
Star Farm Ventures September 2014 - May 2015
Universal American August 2014 - December 2014
MRY April 2013 - December 2014
DDB June 2014 - August 2014
DDB Group Australia February 2014 - June 2014
Young & Rubicam Group June 2013 - August 2013
Mobli June 2012 - September 2012
Skills
PowerPoint, Microsoft Word, Photoshop, Teamwork, Public Speaking, Facebook, Social Networking, Social Media Marketing, Advertising, Marketing Communications, Event Management, English, Time Management, Team Leadership, InDesign, Adobe Acrobat, Entrepreneurship
Education
Syracuse University 2011 — 2015
Major: S.I. Newhouse School of Public Communications; Advertising, Minor: David B. Falk College of Sports and Human Dynamics; Sports Management
Medicaid Managed Care August 2015 - Present
Insurance-Managed Care January 2014 - Present
Universal American February 2012 - Present
CVS Caremark Corporation May 2011 - August 2011
Universal American April 2008 - May 2011
Community CCRX 2008 - 2011
CHCS Services August 2006 - April 2008
CitiFinancial 2003 - 2006
Five Star-We Care Foods 1990 - 2003
Skills
Medicare Part D, Data Analysis, Operations Management, HIPAA, Process Improvement, Medicare, Medicaid, Health Insurance, Managed Care, Healthcare, HMO, Analysis, Data Entry, Management, Healthcare Industry, Provider Relations, Change Management, Executive Management, Customer Service, Call Centers, Risk Management, Employee Benefits, Accounting, SharePoint, Strategic Planning, Recruiting, Training, Vendor Management, Business Process..., Outlook, Business Analysis, Benefits Administration, Cross-functional Team..., Long-term Care, Policy, Requirements Gathering, Pharmacy, Health Policy, Program Management, Healthcare Information..., Pharmacy Benefit..., Time Management, Insurance, Team Building, Visio, Quality Assurance, Sales, Teamwork, Performance Management, Leadership
Education
Purdue University 2001 — 2003
Certificate, Human Resource
Ancilla Domini 1980 — 1982
Assoc Science, Business
Universal American June 2014 - Present
Universal American June 2011 - Present
Universal American March 2009 - June 2011
Skills
Health Insurance, Medicare, Insurance, Claim, Managed Care, HIPAA, Provider Relations, Call Centers, Claims Management, Process Improvement, Medicaid
Education
San Jacinto College
Universal American June 2013 - Present
American Express June 2007 - June 2013
American Express Business Travel April 2005 - June 2007
American Express March 2001 - April 2005
Skills
Project Management, SDLC, Change Management, Business Analysis, Product Management, Business Transformation, Re-engineering, Project Portfolio..., Strategic Planning, Process Improvement, Vendor Management, Program Management, Requirements Analysis, Visio, PMO, Team Leadership, PMP
Education
Texas Southern University 2010 — 2012
eMBA
Prairie View A&M University 1991 — 1996
Universal American May 2013 - Present
Insphere Insurance Solutions/HealthMarkets Insurance Agency October 2005 - May 2013
Household International October 1993 - October 2005
Skills
Sales Management, HR Strategy, Leadership Development, Life and health..., Team Building, Training, Recruiting, Organization, Sales, Management, Life Insurance, Insurance, Underwriting, Account Management, Coaching, Mortgage Lending, Small Business, Financial Services, New Business Development, Insurance Brokerage, Disability Insurance, Health Insurance, Medicare, Term Life Insurance, Long-term Care, Strategic Planning, Employee Benefits, Strategic Financial..., Fixed Annuities, Selling, Strategy, Sales Operations, Call Centers, Sales Process, Personnel Management, Brokers, Long Term Care Insurance, Whole Life, Leadership, Financial Planning
Education
Tarleton State University 1989 — 1990
BBA, Marketing
Texas A&M University 1978 — 1980
Scott & White Health Plan June 2014 - Present
Ed White Consulting June 2011 - June 2014
North Texas Specialty Physicians January 2012 - November 2012
Universal American 2008 - 2011
St. Luke's Episcopal Health System 2007 - 2008
ppoNEXT 2003 - 2007
Mason White & Associates 2000 - 2003
System Health Providers 1999 - 2000
Private Healthcare Systems 1992 - 1999
Blue Cross and Blue Shield of Louisiana 1990 - 1992
Skills
Operations Management, Business Development, Managed Care Network..., Managed Care, Business Relationship..., Network Administration, Contract Negotiation, Finance, Provider Relations, Medicare, Medicaid, Healthcare Management, Credentialing, Healthcare, Network Development, Hospitals, Revenue Cycle, Healthcare Industry, Claims Processing..., Commercial Insurance, Physicians, PPO, HMO, Insurance, Healthcare Consulting, HIPAA, Health Insurance, Strategy, Healthcare Information..., Health Policy, Physician Relations, Performance Improvement, Provider Network..., Management, Team Building, Accountable Care, Turn Around Management, Health Savings Accounts, Employee Benefits, Ambulatory Care, Leadership, EMR, Practice Management, Informatics, Quality Improvement, Process Improvement, Accreditation, Health Information..., EHR, Executive Management
Education
St. Thomas High School
The University of Dallas
MBA
University of Houston
BS
Texas A&M University
Universal American 2006 - Present
Complete Parachute Solutions, Inc. January 2005 - June 2006
Skydive Palatka, Inc. August 1995 - October 2005
Parachute Laboratories, Inc. December 2002 - January 2005
Davis Engineering January 1993 - October 2001
Skills
Accounting, Health Insurance, HIPAA, Insurance, Sarbanes-Oxley, Visio, Access, Outlook, Call Center, SharePoint, Customer Service, Microsoft Excel, Vendor Management, Business Analysis, Office Management, Management, Troubleshooting, Accounts Receivable, Managed Care, Accounts Payable, Analysis, HMO, Team Building, Data Analysis, Sarbanes-Oxley Act, General Ledger, MS Project, Healthcare, Budgets, Microsoft Word, Business Process..., Employee Benefits, Benefits Administration, Leadership, Contract Management, Team Leadership, Sales, Payroll, Human Resources, Policy, Healthcare Information..., QuickBooks, Teamwork, Finance, Business Process, Program Management, Call Centers
Education
Stetson University 1972 — 1976
BA, Sociology
Daytona State College
Accounting
Universal American March 2009 - Present
HealthMarkets May 2008 - March 2009
Verizon June 1993 - October 2007
Spartan Gun and Miltary September 1978 - February 1989
Education
Strayer University
Associates Degree, Business
Universal American June 2013 - Present
Universal American June 2012 - Present
Skills
Process Improvement, Team Building, Operations Management, Strategic Planning, Visio, Change Management, Data Analysis, Cross-functional Team..., Customer Service, Analysis, Access, Project Management, Team Leadership, Health Insurance
Education
University of Houston 2002 — 2006
B.S.
San Jacinto College 1997 — 2002
Associate of Science (A.S.)
Conversio Health June 2013 - Present
Universal American November 2011 - Present
Universal American July 2010 - December 2011
Universal American March 2008 - November 2010
Vale Advisors July 2006 - March 2008
Blue Shield of California 1998 - 2006
Blue Shield of CA 1998 - 2006
Skills
Managed Care, Medicare, Medicaid, Health Insurance, Healthcare, Health Policy, Insurance, HIPAA, Healthcare Industry, Healthcare Information..., Healthcare Consulting, HMO, ACO..., Provider Relations, Informatics, Leadership, Physician Relations, Health Care Reform, Strategy, Financial Analysis, Medical Billing, Medicare Part D, Healthcare Management, Revenue Cycle, Disease Management, Credentialing, Accountable Care, Health Information..., Process Improvement, Employee Benefits, Executive Management, Medical Technology, Long-term Care, Network Development, Analytics, Practice Management, EMR, Strategic Planning, Product Development, Medical Coding, EHR, Claim, Utilization Management, PPO, Physicians, Revenue Cycle Management, Hospitals, Quality Improvement, Brokers
Education
Pepperdine University 1990 — 1992
MBA, Business
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1992
Masters Degree, Business Administration
DrugScan July 2013 - Present
Universal American 2012 - 2013
MVP Health Care 2008 - 2012
United Behavioral Health 2006 - 2008
Aetna 2004 - 2006
CDPHP 2001 - 2004
Skills
Provider Relations, Network Development, Medicaid, Health Insurance, Medicare, HMO, Health Policy, HIPAA, Insurance, Medicare Part D, Managed Care, Healthcare Management, Utilization Management, Healthcare Industry, Healthcare, Benefits Administration, PPO, Disease Management
Education
SUNY Polytechnic Institute 1996 — 1998
BS, Health Administration
State University of New York College at Cortland 1995 — 1996
Elementary Education and Teaching
Herkimer County Community College 1993 — 1995
Associate of Arts (A.A.), Social Sciences
Universal American June 2009 - Present
Jagged Peak February 2009 - May 2009
Actvant Solutions May 2007 - November 2008
Home Depot Supply (formly Hughes Supply) May 1998 - May 2007
Recoton Corp September 1992 - May 1998
Skills
Database Administration, SharePoint, Quality Assurance, Software Documentation, Leadership, Strategic Planning, SQL, Business Intelligence, Programming, Employee Benefits, Teamwork, SDLC, Budgets, Business Analysis, Process Improvement, Visio
Education
University of Phoenix 2006 — 2008
Bachelor's Degree, Information Technology
State University of New York at New Paltz 1986 — 1991
General
Newfield High School 1984 — 1986
HighSchool
Universal American March 2008 - March 2013
Coventry Health & Life Insurance Company February 2007 - March 2008
Trailblazer Health Enterprises, LLC October 2003 - July 2006
Trailblazer Health Enterprises, LLC September 2000 - October 2003
United HealthCare Insurance October 1995 - September 2000
Skills
Medicare, Process Improvement, Cross-functional Team..., Health Insurance, Change Management, Training, Leadership, Quality Assurance, Management, Project Planning, Managed Care, Quality Management, HMO, HIPAA, PPO, Health Policy
Education
Strayer University (VA) 2005 — 2007
MBA Program in Business Administration
St. Joseph's College (ME) 1988 — 1991
Bachelor's degree, Business Administration
Universal American 2001 - Present
Universal America Financial December 1999 - Present
Education
New York University - Leonard N. Stern School of Business 1965 — 1969
MBA, MANAGEMENT
Saint Vincent College
BA, ECONOMICS
Universal American December 2013 - Present
Universal American July 2012 - December 2013
Universal American November 2010 - July 2012
Universal American September 2009 - November 2010
NiSource August 2008 - September 2009
Selective Insurance Company of America July 2005 - August 2008
Mellon Financial Corporation January 2002 - June 2005
AT&T April 2001 - December 2001
Summit Bancorp August 1998 - April 2001
Liz Claiborne September 1996 - July 1998
Skills
Internal Audit, Auditing, Risk Assessment, Internal Controls, Risk Management, Sarbanes-Oxley, Enterprise Risk..., Process Improvement, IT Audit, Accounting, Insurance, HIPAA, Corporate Governance, Financial Reporting, Financial Analysis, Financial Risk, Fraud, PeopleSoft, Software Documentation, Finance, Leadership, Business Process..., Banking, Project Management, SEC filings, Human Resources, Compliance Management
Education
St. John's University, The Peter J. Tobin College of Business 1996 — 2001
MBA
Saint John's University 1989 — 1993
BS
Memorial Hermann Health System August 2014 - Present
Universal American March 2013 - August 2014
Skills
Legal Research, Legal Writing, Westlaw, Training, Microsoft Excel, Policy, Analysis, Risk Management, Program Management, Managed Care
Education
South Texas College of Law
University of Houston
LendingTree February 2012 - Present
HealthyBee January 2014 - May 2014
Universal American September 2010 - January 2012
Mars & Co. July 2007 - August 2010
Jelly Boost Inc. October 2009 - December 2009
Barclays Capital June 2006 - August 2006
Condor Capital August 2005 - December 2005
Skills
Analytics, Competitive Analysis, Strategy, Product Management, Market Analysis, Analysis, Business Strategy, Market Research, Financial Modeling, Mergers & Acquisitions, Business Analysis, Data Analysis, Start-ups, Entrepreneurship, Strategic Planning, SQL, Sales Enablement, Pricing Strategy, User Research, A/B Testing, Customer Research, Business Intelligence, Market Sizing, Excel Dashboards, KPI Dashboards, Performance Metrics, Competitive Intelligence, Sales Strategy, Marketing, CRM, Email Marketing
Education
University of California, Berkeley, Haas School of Business 2015 — 2018
Master of Business Administration (MBA)
Rutgers University-New Brunswick 2004 — 2007
BA, Economics, Statistics
H.E. Pressley Properties, LLC April 2012 - Present
Open to New Opportunities January 2015 - Present
Gateway Health May 2013 - December 2014
Universal American November 2006 - April 2013
Merck November 2007 - January 2008
EDS October 2003 - November 2006
Highmark Inc. January 2000 - December 2002
Keystone Health Plan Central April 1996 - December 1999
Skills
Medicare, Managed Care, Health Insurance, Training, Strategic Planning, Leadership, Recruiting, Analysis, Marketing, Hospitals, Network Development, Program Management, PPO, Provider Relations, Insurance, Medicaid, Healthcare
Education
Shippensburg University of Pennsylvania
BA, Comm/Journ- Public Relations
University of Phoenix
MBA, Business Administration, 3.95
Universal American 2007 - Present
Sybase 2004 - 2006
Phoenix International 1998 - 2004
Egghead Software 1991 - 1996
Skills
Microsoft SQL Server, Objective-C, Data Warehousing, SQL, Unix, Sybase, Agile Methodologies, Software Development, Sybase IQ, Databases, Data Modeling, Visio, Requirements Gathering, Business Analysis, Process Improvement
Education
Valencia Community College 1991 — 1992
AS
Seminole Community College 1989 — 1990
AS
Lake Highland Prep
Universal American May 2011 - Present
Cricket Communications October 2009 - May 2011
KB Home February 2006 - October 2009
KB Home August 2005 - February 2006
KB Home August 2003 - August 2005
Education
Sam Houston State University 1999 — 2003
Bachelors, Managment Information Systems
Universal American July 2009 - Present
Kaiser Foundation Health Plan 2007 - Present
Kaiser Permanente July 2007 - July 2009
Blue Shield of California June 2003 - July 2007
Xerox December 1985 - June 2003
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1993
Springfield College 1979 — 1983
BS
Universal American 2008 - 2015
Seminole County Government 2006 - 2008
Skills
System Administration, Project Planning, Troubleshooting, Leadership, Program Management, Government
Education
Rensselaer Polytechnic Institute 1988 — 1994
Bachelor's Degree, Mechanical Engineering
Molina Healthcare of Wisconsin January 2015 - Present
Molina Healthcare March 2012 - Present
Universal American April 2009 - February 2012
American Progressive Life & Health Ins Co of NY September 2007 - April 2009
Universal American October 2005 - September 2007
Dynetech Corp January 2003 - October 2005
Dairyland Seed Corp June 1996 - September 2002
Skills
Medicare, Sales, Health Insurance, Insurance, Managed Care, Training, Marketing, Employee Benefits, Term Life Insurance, Fixed Annuities, Health Policy, Life Insurance, HMO, Medicaid, Brokers, PPO, Medicare Part D, Long-term Care, Product Marketing, HIPAA, Underwriting, Network Development, Disability Insurance, Recruiting, Leadership, Team Building, Strategic Planning
Education
Syracuse University - Martin J. Whitman School of Management 1998 — 2002
Bachelor of Science (B.S.), Marketing and International Relations
Syracuse University - Maxwell School of Citizenship and Public Affairs 1998 — 2002
Bachelor of Science (BS), International Relations and Affairs
Advance Health May 2012 - Present
2K Healthcare Solutions, LLC 2008 - Present
Universal American January 2009 - May 2012
Coventry Health Care 2001 - 2008
Skills
Medicare, Medicaid, Provider Relations, Managed Care, Health Insurance, Network Development, Healthcare, Healthcare Management, HIPAA, Call Center, Insurance, Operations Management, Healthcare Consulting
Education
Saint Anselm College 1984 — 1988
BA, Business Administration
Southern New Hampshire University
Master of Business Administration (M.B.A.)
Universal American September 2011 - Present
Kurt LeBlanc Photography and LeBlancMedia January 2011 - Present
Akerman Senterfitt February 2010 - May 2010
CNL Bank 2007 - 2009
Project Hope 2004 - 2006
Campus Crusade for Christ 2002 - 2004
Siemens ICN 2001 - 2002
eSchool Solutions 2000 - 2001
VEXIS Systems 1998 - 2000
Impact Productions 1997 - 1998
Skills
XML, CSS, JavaScript, Web Applications, HTML, Databases, Dreamweaver, MySQL, Photoshop, Web Services, Microsoft SQL Server, IIS, SharePoint, ASP.NET, PHP, SQL, Tomcat, ASP, Photography, Software Development, Digital Photography, Eclipse, Oracle, Web Design, JSP, Flash, Windows, Visual Studio, Portrait Photography, Event Photography, Image Editing, Java Enterprise Edition, Visual Basic, Java, Social Media, Photojournalism, Integration, Healthcare Information..., Studio Lighting, Editorial Photography, Fine Art Photography, Unix, TFS, Team Foundation Server, EMR, Bootstrap
Education
University of Central Florida 2006 — 2007
Digital Media
Seminole State College of Florida 2003 — 2004
Associate of Arts (A.A.)
Tulsa Community College 1989 — 1997
Associate of Science (A.S.), Computer Science, Video Production
AtlantiCare July 2014 - Present
Universal American April 2013 - April 2014
Kaiser Foundation Health Plan June 2012 - February 2013
Kaiser Foundation Health Plan November 2010 - June 2012
Milliman December 2008 - November 2010
Milliman September 2007 - December 2008
Skills
Data Analysis, Health Insurance, Actuarial Science, VBA, Insurance, Medicare, Health Care Reform, Employee Benefits, Managed Care, Access, Risk Management, Microsoft Excel, Underwriting, Reinsurance, Analysis
Education
Temple University - Fox School of Business and Management 2007 — 2008
M.S., Actuarial Science
Rutgers University – Camden 2005 — 2007
B.A., Mathematics
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2005
Delsea HS
Universal American August 2013 - Present
Normandale Community College February 1990 - August 2013
Skills
MCTS 70-640, Active Directory, Troubleshooting, Security, Windows Server, System Administration, IT Strategy, Networking, Virtualization, Network Security, Microsoft SQL Server, SQL, Data Center, Network Administration, VMware, Firewalls, Software Documentation, Servers
Education
St. Cloud State University 1984 — 1986
BA & BS, Mathematics & Computer Science
Saint John's University 1982 — 1984
Mathematics & Computer Science
Amerigroup Corporation February 2012 - Present
Universal American August 2009 - December 2011
CareFirst BlueCross BlueShield March 2009 - July 2009
Accruent September 2008 - January 2009
Skills
SDLC, User Acceptance Testing, Quality Center, SQL, Requirements Gathering, Test Planning, Testing, Microsoft SQL Server, Oracle, SharePoint, XML, Analysis, Integration, Regression Testing, Visio
Education
San Jose State University 2005 — 2008
MS, Electrical Engineering
Baba Banda Singh Bahadur Engineering College 2000 — 2004
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, B
Atos November 2014 - Present
Sprint - Project Contract August 2014 - November 2014
Presidio 2012 - November 2014
Universal American October 2010 - July 2012
Hilton Grand Vacations October 2009 - October 2010
Sears Home Improvement March 2009 - October 2009
Skills
Troubleshooting, CCNA, Microsoft Exchange, Active Directory, Linux, Citrix, VMware, Unix, Wireless Networking, Computer Hardware, Network Administration, Firewalls, Servers, Antivirus, CompTIA A+ Certified, Windows Server, VMware ESX, Group Policy, Backup Exec, IT Management, Windows, ITIL, Vendor Management, Hardware, Managed Services, Cabling, Software Documentation
Education
University of Central Florida 2010 — 2011
Bachelor's Degree, Information Systems Technology
Seminole State College 2002 — 2004
Associate's Degree, Computer Engineering Technology - Cisco
City of Houston September 2014 - Present
Universal American October 2010 - September 2014
Intertek Caleb Brett October 2009 - September 2010
Heritage Health Systems August 2008 - October 2009
Getronics December 2007 - July 2008
Best Buy May 2004 - January 2008
Skills
Troubleshooting, Active Directory, Windows 7, Software Installation, Blackberry, Cisco Call Manager, Windows Server, Project Management, Solarwinds, Telecommunications..., Cisco IOS, Cisco Technologies, Cisco VoIP, UCCE, Cisco Meeting Place, Jabber, WebEx, Cisco Routers, Unity Connection, Cisco UCS, Unified Presence, Android, Hardware Installation, Networking, Microsoft Office, Procurement, MACD, Blackberry Enterprise..., Technical Know How, Computer Hardware, Real Time Monitoring
Education
San Jacinto College 2005 — 2006
Network Administration
MD Anderson Cancer Center 2012 - Present
Universal American 2009 - October 2012
American Board of Internal Medicine 2004 - 2009
Belmont Holdings Corp 1999 - 2004
Western Massachusetts Training Consortium 1997 - 1999
Skills
Project Management, Business Analysis, Healthcare, Health Insurance, Problem Solving, Quality Improvement, Proposal Writing, Requirements Gathering, Collaborative Problem..., Business Process, Requirements Analysis, Visio, SDLC, Process Improvement, Management, Project Planning, Leadership, Program Management, Data Analysis, Testing
Education
Smith College 1992 — 1995
B.A., Fine Art
Universal American June 2014 - Present
Medocracy September 2010 - March 2014
Johns Hopkins Home Care Group June 2010 - October 2011
Westat April 2002 - November 2009
Montgomery General Hospital 1997 - 2002
Skills
Public Health, Program Evaluation, Healthcare Management, Nursing, Clinical Research, Healthcare, Hospitals, Home Care, Patient Safety, Informatics, EMR, Inpatient
Education
Prince George's Community College 1981 — 1983
AA, Nursing
Brown & Brown of New York, Inc dba Rowlands & Barranca Agency September 2015 - Present
Universal American November 2014 - August 2015
The Centers at St. Camillus St. Camillus Health and Rehabilitation Center July 2011 - November 2014
Northeast Community Care 2008 - 2011
Arcadian Health Plan 2008 - 2011
EmblemHealth December 2006 - November 2008
Upstate Medical University 1997 - 2006
Novalis Corporation 1994 - 1997
Empire Blue Cross Blue Shield 1986 - 1994
Skills
Medicare, Managed Care, Medicaid, Healthcare, Healthcare Information..., Process Improvement, Insurance, Healthcare Industry, Hospitals, Healthcare Management, HIPAA, Revenue Cycle, Health Policy, Health Insurance, EMR, Physicians, Home Care, Long-term Care, Practice Management, Quality Improvement, Provider Relations, Medicare Part D, EHR
Education
Rochester Institute of Technology
Graduate Courses
State University of New York College at Oswego
BS, Mathematics
Eiken & Associates January 2005 - Present
Universal American March 2010 - January 2011
Neurosurgical Associates & Maine Spine & Rehab December 2002 - December 2004
Arkansas Preferred Provider Organization January 2001 - December 2002
Central Maine Partners Health Plan May 1998 - December 2000
Alliance Regional Health Plans September 1993 - June 1997
Blue Cross Blue Shield of Kansas City October 1992 - September 1993
HealthLink September 1988 - September 1992
Skills
Healthcare, Program Development, Board Development, Leadership Development, Strategic Planning, Hospitals, Managed Care, Policy, Contract Negotiation, Healthcare Consulting, Health Insurance, Physicians, New Business Development, Healthcare Information..., Mergers & Acquisitions, Process Improvement, Management, HIPAA, Health Policy, Budgets, Team Building, Provider Network..., Healthcare Industry, Leadership, Account Management, Provider Relations, HMO, Employee Benefits, Network Development, Medicaid, Home Care, Physician Relations, Start-ups, Disease Management, Selling, Insurance, Sales, Training
Education
Southern Methodist University
B.S.
University of Arkansas at Little Rock
MSW
Universal American November 2012 - Present
Council on Aging of West Florida November 2010 - November 2012
Education
University of West Florida 1999 — 2004
Bachelor's, Social Work, Psychology, Interpersonal communications
Pensacola State College
Universal American August 2008 - Present
University of West Florida July 2002 - May 2005
University of West Florida November 1999 - July 2002
Dept. of Children & Families - State of Florida May 1998 - November 1999
Skills
Analysis, Requirements Gathering, Visio, Access, Data Analysis, Software Documentation, VBA, Databases, PeopleSoft, Visual Basic, SQL, SPSS, Microsoft SQL Server, Oracle, Troubleshooting
Education
University of West Florida
Bachelor of Science Degree, Computer Information Systems
Pensacola Junior College
Associate Arts Degree, General Studies
Universal American June 2014 - Present
KBM Group February 2011 - June 2014
DXP Enterprises, Inc. May 2007 - February 2011
Baker & Taylor August 2004 - June 2006
Skills
Business Analysis, Cross-functional Team..., Software Documentation, Process Improvement, Microsoft Excel, Supply Chain, Budgets, Analysis, CRM, Contract Management, Procurement, Databases, Contract Negotiation, Project Management, Quality Assurance, Time Management, Data Analysis, Requirements Analysis, Oracle
Education
Strayer University-Texas 2011 — 2013
Master of Business Administration (MBA), Project Management
Strayer Univeristy 2009 — 2011
Master of Science Information Systems, Software Engineering
Universal American Answers clients’ inquiry about eligibility, claims, premiums and benefits. Provided assistance for certification of newly hired agents. Leading agents in day-to-day activities, identifying and resolving issues, taking escalated calls, and ensuring the quality of service given to customers.Faculty StaffSchool of Our Lady of AtochaSeptember 2002 - March 2005
Skills
Customer Service, Computer Proficiency, Classroom
Education
Philippine Normal University 1998 — 2002
Bachelor of Education (BEd), Communication, General
Hematology & Oncology Consultants, P.A. September 2013 - Present
Hematology & Oncology Consultants, P.A. June 2012 - September 2013
Universal American August 2006 - January 2012
Hannover Life Re America 2000 - 2005
Skills
Medicare, Insurance, HIPAA, Health Insurance, Medicaid, Process Improvement, Life Insurance, Employee Benefits, Managed Care, Access, Healthcare, Risk Management
Education
Seminole State College of Florida
Associate's degree, Medical Insurance Coding Specialist/Coder
Sullivan County Community College
Associate of Science (A.S.), Accounting
DEM Consulting February 2012 - Present
Universal American August 2009 - January 2012
Skills
Medicare, Strategic Planning, Managed Care, Insurance, Healthcare, Fixed Annuities, Health Insurance, Long-term Care, Brokers, Employee Benefits, Benefits Administration
Education
Tennessee State University
Political Science and Government
Universal American December 1999 - Present
Penncorp Life Insurance Company January 1996 - December 1999
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Photoshop, HTML, Public Speaking, Budgets, C++, Editing, C, Negotiation, Java, Brokers, Financial Analysis, CPCU, Analysis, Property & Casualty..., Commercial Insurance, Claims Management, Medicare, Term Life Insurance, Accident, Risk Management, Health Insurance, Life Insurance, Reinsurance, Disability Insurance, Workers Compensation, Actuarial Science, Medicaid, Claim, Process Improvement, Call Centers, PPO, Medicare Part D, HMO, Strategic Financial..., Fixed Annuities, Managed Care, Long-term Care, Executive Management, Network Development, Employee Benefits, Health Policy
Education
New York University, Stern School of Business 1965 — 1969
Master of Business Administration (MBA), Business Administration and Management, General
Saint Vincent College 1960 — 1964
Bachelor's degree, Economics
McKesson October 2010 - Present
McKesson Health Solutions October 2010 - Present
Universal American (formerly known January 2009 - October 2009
Universal American October 2007 - October 2009
Universal American (formerly known October 2007 - January 2009
Universal American (formerly known as CHCS Services Inc) March 2005 - October 2007
Universal American (formerly known as CHCS Services Inc) October 2002 - March 2005
Universal American (formerly known as CHCS Services Inc) May 2001 - October 2002
Skills
Benefits Administration, Customer Service, Quality Control, Managed Care, Recruiting, Policy, Healthcare, Health Insurance, Medicaid, Outlook, Claim, Access, Medicare Part D, Employee Benefits, Software Documentation, Training, Insurance, HIPAA, Medicare, Disability Insurance, Process Improvement, Health Policy, Customer Satisfaction, Call Centers
Education
Tate High School
High School Diploma
Pensacola Junior College
Associate of Arts, Business Administration
Universal American April 2012 - Present
Universal American April 2011 - March 2012
Universal American May 2010 - April 2011
Alliance Capital Management (Alliance Bernstein) February 2007 - April 2010
Skills
VoIP, Telecommunications, Management, Unified Communications, Leadership, Active Directory, IT Management, Vendor Management, CCNA, Cisco Call Manager, Cisco Technologies, Infrastructure, Project Planning, Telephony
Education
NYU - Poly (Polytechnic Institute of New York University) 2005 — 2007
Master of Science
Sardar Patel University 1999 — 2004
Bachelor of Engineering
Sentinel Security Life Insurance Co. March 2014 - Present
Manhattan Life Group June 2013 - January 2014
American Income Life May 2011 - June 2013
Universal American May 2008 - June 2011
Skills
Underwriting, Health Insurance, Term Life Insurance, Fixed Annuities, Brokers, Sales, Insurance, Life Insurance, Disability Insurance, Sales Management, Executive Management, Employee Benefits, Critical Illness, Long-term Care, Whole Life, Medicare
Education
Texas A&M University-Kingsville 2000 — 2002
Bachelors of Business Administration, Business
Informa Software February 2013 - Present
Express Scripts July 2011 - February 2013
The Scooter Store April 2009 - February 2010
Universal American January 2008 - April 2009
First Horizon Merchant Services March 2002 - December 2006
Global Card Services January 2000 - March 2002
Skills
Training, Management, Analysis, Quality Assurance, Troubleshooting, Databases, Customer Service, Sales, Accounting, Policy, Research, Microsoft Excel, Access
Education
University of Central Florida 1996 — 1998
B.S., Psychology
Suffolk County Community College 1993 — 1995
A.S., Liberal Arts and Sciences
Children's Health July 2014 - Present
Universal American November 2010 - June 2014
SDS Medical & DSD Medical LLC July 2007 - August 2010
US Navy 2003 - 2007
Skills
Business Strategy, HIPAA, Managed Care, Sales Operations, Medicaid, HMO, Healthcare, Sales, Product Launch, Quality Assurance, Provider Relations, Public Relations, Medicare, Trade Shows, Leadership, Hospitals, Process Improvement, Health Insurance, Healthcare Industry, Healthcare Management, Management
Education
Southeastern Louisiana University 2007 — 2010
Business, Marketing
Universal American May 2015 - Present
Welch Allyn May 2014 - April 2015
Shire February 2013 - February 2014
Gentiva Healthcare Corporation September 2010 - February 2013
Takeda Pharmaceutical Company Ltd October 2003 - August 2010
Skills
Nursing Management, Nursing Education, Nursing Practice, Support Group..., Medical Device Sales, Pharmaceutical Sales, Nursing, Critical Care, Sales Operations, Wound Care, Clinical Trials, Case Management, Medical Devices, Healthcare, Hospitals, Clinical Research, Medicare, Managed Care, Product Launch
Education
State University of New York Upstate Medical University 1987 — 1990
Master of Science Nursing/Bachelor of Science Nursing
EarthLink June 2015 - Present
Worldpay February 2015 - June 2015
EarthLink Business April 2013 - January 2015
Ascension Health October 2010 - March 2013
Global Tel*Link July 2008 - September 2010
Universal American March 2008 - June 2008
Universal American June 2007 - February 2008
Title I of Escambia County School District August 2005 - May 2007
Skills
Switches, CCNA, Routers, Cisco Technologies, Troubleshooting, VPN, Wireless Networking, Windows Server, Network Administration, Cisco IOS, Cisco ASA, Cisco IPS, Aruba Wireless, IPSec, Firewalls, Wireshark, Riverbed, ASA, Security, Networking, Data Center, Web Application Firewall, Network Security
Education
Pensacola Junior College 2006 — 2010
AAS, Computer Information Technology
Universal American 2012 - Present
Ambit Energy Independent Consultant March 2013 - 2013
Skills
Public Speaking, Budgets, Team Building, Insurance, Recruiting, Leadership, Strategic Planning, Coaching, Health Insurance, Process Improvement, Workers Compensation, Customer Service, Leadership Development, Performance Management, Management, Employee Benefits, Employee Relations, Human Resources, Training
Education
Strayer University (VA) 2009 — 2011
BA, Business/Human Resource
CareSource Management Group June 2014 - Present
Dublin Jerome High School 2010 - Present
Thomas Worthington High School July 2011 - June 2014
Evolent Health December 2012 - November 2013
Aetna January 2011 - December 2012
Medco Health Solutions August 2008 - January 2011
FirstCare Health Plan May 2007 - August 2008
Universal American January 2006 - May 2007
UnitedHealthcare September 2003 - January 2006
Medco Health Solutions March 2001 - March 2003
Skills
Managed Care, Pharmacy Benefit..., Medicare Part D, Medicare, Medicaid, Healthcare, Strategic Planning, Policy Analysis, Health Policy, Pharmacy, HMO, Compliance, Policy, Pharmacists, Utilization Management, Medicaid Managed Care, PBM, Operations Management, Account Management, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Employee Training, Training, Public Speaking, Program Management, Leadership, Team Leadership, Cross-functional Team...
Education
The Ohio State University 1995 — 1999
BS, Pharmacy
Rutgers University – Camden 1994 — 1995
transferred, Pre-Pharmacy Studies, 3.8
Deptford Township High School 1990 — 1994
Diploma, Honors
Universal American October 2010 - Present
First Universal American September 2010 - Present
Samaritan Keep Home April 1999 - February 2001
Skills
Medicare Supplements, Annuities, Insurance, Health, Health Insurance, Medicare
Education
State University of New York at Canton 1988 — 1990
AAS, Veterinary Technology
Universal American July 2009 - Present
Skills
Managed Care, Medicare, Medicaid, Data Analysis, HIPAA, Health Insurance, Healthcare, Access, Insurance, Health Policy, Process Improvement, Analysis, Healthcare Information..., Business Analysis, Healthcare Management, Microsoft Excel
Education
Sam Houston State University 1990 — 1992
Universal American October 2012 - Present
Kinder Institute for Urban Research January 2011 - May 2011
Texas Water Development Board May 2010 - August 2010
Rice Enrollment Management Operations Center September 2009 - April 2010
Skills
SPSS, Physics, Research
Education
Rice University 2007 — 2011
Bachelor of Arts, Statistics
St Andrews Episcopal High School
The ACO of North Texas October 2014 - Present
Universal American June 2013 - Present
Frisco ISD August 2004 - June 2013
Saint Francis Kid's Day Out Preschool September 2002 - May 2005
Texas Licensed Home Day Care January 1995 - January 1998
Medical Center of Plano 1992 - 1996
Trinity Medical Center 1989 - 1992
Loma Linda University Medical Center 1988 - 1989
San Bernardino Medical Center 1988 - 1989
Saint Paul Medical Center 1987 - 1988
Skills
Health Professional CPR..., Certified Texas vision,..., Tracheostomy care..., Knowlege of..., Pediatrics, Healthcare, Treatment, Medication..., Interventions, Mental Health, Triage, BLS, Medical/Surgical, Patient Advocacy, Nursing Care, IV, School Nursing, PALS
Education
Stephen F. Austin State University 1982 — 1987
BSN
WellPoint Systems Inc. April 2014 - Present
Parallon Business Solutions December 2009 - Present
Parallon Business Solutions December 2009 - Present
Universal American December 2008 - November 2009
Universal America December 2008 - November 2009
MDMedicareChoice September 2007 - September 2008
MED3000 June 1999 - August 2007
MED3000 June 1999 - April 2006
Skills
Medical Staff..., medical claims, Provider configuration
Education
Pensacola Junior College 2000 — 2002
Certificate, Information Technology
Milton High School
Pensacola Junior College
Universal American October 2014 - Present
Milliman Care Guidelines September 2011 - October 2014
Bassett Healthcare May 2005 - October 2011
Faxton St. Luke's Healthcare May 2000 - May 2005
Skills
Case Managment, Clinical Research, Healthcare, Social Services, Healthcare Management, Hospital Reimbursement, Hospital Revenue Cycle, Process Improvement, Medicare, Managed Care, Case Management, Utilization Management, Nursing, Disease Management
Education
New School for Social Research 1995 — 1998
Master of Science (M.S.), Health/Health Care Administration/Management
SUNY Utica, N.Y. 1990 — 1993
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Purdue University
Lean Six Sigma
Universal American January 2015 - Present
Universal American Financial Corp July 2013 - December 2014
ACIPCO Medical Group, Inc October 2005 - May 2013
Dr. Ridha Arem October 2004 - September 2005
Memorial Clinical Associates July 2001 - September 2003
Skills
Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Medicine, Healthcare Management, Public Speaking, Treatment, Teaching, Medical Education, Pediatrics, Strategic Planning, Medical Terminology, EMR, ICD-9, Insurance
Education
Texas School of Business-Southwest 1996 — 1997
Medical Administrative Assistant, Medical/Clinical Assistant
Montgomery County Community College, Houston, TX 1988 — 1990
General Studies
Sodexo March 2013 - August 2013
Orlando Health March 2011 - January 2013
American Reprographics June 2010 - January 2011
Universal American June 2009 - December 2009
Starwood Vacation Ownership May 2006 - November 2008
Starwood Vacation Ownership April 2004 - November 2008
Skills
Print Production Process, Traffic Management, Project Management, Team Management, Creative Direction, Direct Mail
Education
State University of New York Empire State College 1999 — 2001
Bachelor of Science (BS), Business & Graphic Design
Universal American 2008 - 2013
Education
Southern Nazarene University 2013 — 2014
Universal American July 2013 - Present
Skills
HIPAA, Medicare, Quality Improvement, Medicaid, Provider Relations, Managed Care, Data Analysis, Healthcare Industry, Healthcare, Leadership, Health Insurance, Healthcare Consulting, Health Policy, Training, Strategic Planning, Healthcare Information..., Process Improvement, Healthcare Management
Education
University of Phoenix 2012 — 2015
Health/Health Care Administration/Management
Sam Houston State University 2004 — 2008
Criminal Justice and Corrections
Accenture July 2013 - Present
Universal American October 2008 - March 2012
UnitedHealthcare 2006 - 2008
Skills
Healthcare Reimbursement, Healthcare Contracting, Healthcare Consulting, Healthcare Industry, Medicare, Medicaid, Strategic Planning, Leadership, Strategy, Sales, Health Insurance, Healthcare, Managed Care, Insurance
Education
Rochester Institute of Technology
Bachelor of Science (BS), Business Administration, Management and Operations
Universal American December 2014 - Present
Florida Hospital August 2014 - December 2014
NDI Recognition Systems VISCE™ Veriplate™ ROADWARRIOR™ February 2012 - August 2014
Convergys May 2011 - February 2012
Skills
Computer Hardware, Computer Proficiency, Computer Maintenance, Computer Security, Information Technology, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Windows Server, Windows 7, Windows XP, Windows 8, Field Technicians, Software Installation, Hardware Installation, Equipment Installation, Computer Hardware..., Field Installation, Network Installation, AV Installation, Password Resets, VPN, Maintenance & Repair, Computer Repair, Appliance Repair, Apple Remote Desktop, Remote User Support, Hardware Diagnostics, Computer Diagnostics, Police Training, Mac OS, Web Design, Graphic Design, Customer Service, Customer Relations, Customer Support, Technical Support, Problem Solving, Conflict Resolution, Resolving Issues, Troubleshooting, Computer Hardware..., Remote Troubleshooting, Internet Troubleshooting, Network Troubleshooting, Software Troubleshooting
Education
Seminole State College of Florida 2014 — 2015
Basic Law Enforcement Academy
Valencia College 2005 — 2009
Audiovisual Communications Technologies/Technicians