USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA June 2015 - Present
Arkansas Science & Technology Authority January 2015 - Present
University of Arkansas November 2013 - Present
Chinmaya Mission September 2013 - May 2014
Chinmaya Mission January 2014 - January 2014
University of Arkansas - College of Engineering September 2012 - May 2013
Freshmen Engineering Program April 2013 - April 2013
Skills
Java Enterprise Edition, Visual C#, C++, Matlab, Nanophotonics Research, GUI Development, Game Development, Teamwork, Public Speaking, JavaSE, IBM Rational System..., Multithreading, JavaBeans, Agile Scrum Methodology, Discrete Dipole..., Leadership, Teaching, Customer Service, Garageband, Choreography
Education
University of Arkansas at Fayetteville 2012 — 2016
Bachelor's Degree, Chemical Engineering, 3.48
delucia+co May 2013 - Present
Joe Teston & Associates February 2013 - October 2013
USAA August 2010 - February 2013
J.W. Cole Financial January 2008 - December 2009
New England Financial January 2006 - December 2007
Skills
Retirement Planning, Tax, Wealth Management, Retirement, Asset Allocation, Mutual Funds, Fixed Annuities, Investment Advisory, IRAs, QuickBooks, Asset Management, Investments, Accounting, Strategic Financial..., Insurance, Finance, Securities, Financial Advisory, Investment Strategies, Series 7, Financial Planners, Financial Planning, Xero
Education
University of South Florida 2009 — 2012
Accounting
University of Central Florida - College of Business Administration 2003 — 2005
Finance
USAA November 2010 - Present
USAA November 2010 - November 2012
Hilton Worldwide November 2009 - March 2010
Global Online Insights July 2009 - November 2009
TeaLeaf Technology July 2008 - July 2009
Dell March 2003 - November 2007
Austin Artistic Reconstruction, LLC 1998 - 2007
Williamson County Tax Assessor January 2004 - November 2004
Motorola February 1988 - March 2002
Motorola SPS (now Freescale) 1988 - 2002
Skills
Foresight, Strategy, Analytics, Web Analytics, Leadership, Product Management, Management, Project Management, Data Mining, Business Intelligence, E-commerce, Google Analytics, Integration, Segmentation, Usability Testing, Web Applications, Thought Leadership, Usability, Competitive Analysis, Analysis, SEO, Social Media Measurement, Process Improvement, Marketing, Web Marketing, SAS, Online Marketing, Mobile Marketing, Multi-channel Marketing, Consulting, Performance Measurement, Data Visualization, Qualitative Research, Customer Experience, Omniture, Tealeaf, SQL, Customer Insight
Education
University of Houston 2015 — 2018
Foresight, Futurism
University of California, Berkeley 1983 — 1987
B.A., Physics
Upper St. Clair
USAA April 2015 - Present
Whataburger May 2013 - April 2015
USAA October 2007 - April 2013
Deloitte January 1999 - January 2004
Los Angeles, CA 1986 - 1996
Skills
SDLC, Program Management, PMO, Business Process..., Business Analysis, Vendor Management, Project Portfolio..., Requirements Gathering, PMP, Agile Project Management, Software Project..., IT Management, Resource Management, SharePoint, Business Process, IT Strategy
Education
USC Marshall School of Business 1996 — 1998
MBA, IT concentration
University of California, Los Angeles
BA, English Language and Literature, General
Verizon Enterprise Solutions June 2013 - March 2015
Verizon Enterprise Solutions March 2011 - June 2013
Verizon Enterprise Solutions 2004 - 2011
MCI 2000 - 2004
MCI 1999 - 2000
MCI 1997 - 1999
MCI 1996 - 1997
MCI 1995 - 1996
USAA 1985 - 1995
Skills
Project Planning, Project Implementation, Project Execution, Program Management, Organizational..., Organizational Change, Organizational..., Community Service, Volunteer Leadership, Business Process..., Process Engineering, Process Optimization, ITIL, IT Management, PMP, Project Management, Requirements Analysis, Change Management, Leadership, Management, VoIP, Telecommunications, Service Delivery, Analysis, IT Service Management, Team Building, Vendor Management, Call Centers, Networking, Business Analysis, Cross-functional Team..., PMO, Requirements Gathering, Project Portfolio..., Integration, Budgets, Process Improvement, Information Technology, Outsourcing, Business Process, Professional Services
Education
Georgia Academy of Economic Development 2011 — 2011
Regional Economic & Leadership Development
Leadership Lumpkin County 2008 — 2009
Graduate
University of Central Florida
B.A.
USAA October 2014 - Present
Wildtree Herbs, Inc. January 2014 - February 2015
UnitedHealthcare Military and Veterans March 2013 - October 2014
APAC Customer Services July 2012 - February 2013
Citi May 2010 - June 2012
Citi January 2008 - May 2010
Citi January 2009 - January 2010
Citi October 2006 - January 2008
Marriott International, Inc (Lodging Industry) December 2004 - April 2006
The Walt Disney Company, ABC.Inc. January 2004 - January 2006
Skills
Sales, Credit, Problem Solving, Credit Cards, Call Center, Customer Service, Team Building, Process Improvement, Leadership, Microsoft Word, Microsoft Excel, Coaching, Team Leadership, Event Planning
Education
University of Phoenix 2008 — 2010
Masters Degree, Business Administration
University of Arizona 2000 — 2004
B.A. Degree, History; British History
USAA October 2013 - Present
Socon Consulting January 2011 - Present
Indra 2011 - 2013
RSP-1 2011 - 2013
Corsair Engineering September 2009 - January 2011
U.S Marine Corps September 2001 - September 2009
Skills
DoD, Military, Security Clearance, Aviation, Military Operations, Operational Planning, Aircraft
Education
University of Central Florida 1995 — 1998
BA, Political Science
Crofton & Sons, Inc. February 2014 - Present
USAA August 2012 - February 2014
The Salvation Army August 2011 - August 2012
Christ Fellowship Church August 2011 - January 2012
Metropolitan Ministries October 2010 - December 2010
New York Yankees February 2009 - April 2009
Sun Sports and Entertainment October 2008 - March 2009
Sun Sports/ FSN August 2008 - December 2008
Skills
Event Planning, Social Media, Public Relations, Event Management, Customer Service, Social Media Marketing, Media Relations, Social Networking, Microsoft Office, Marketing Communications, Public Speaking, Recruiting, Press Releases, Sales, Marketing, Fundraising, PowerPoint, Advertising, Microsoft Excel, Radio
Education
University of Central Florida 2010 — 2012
M.N.M., Non Profit Management
University of South Florida 2010 — 2011
Certificate, Marketing and Public Relations
University of South Florida 2003 — 2008
B.A., Communications
Wharton High School
Fidelity Investments June 2015 - Present
USAA April 2013 - April 2015
USAA April 2013 - March 2014
Aqua Spa & Patio Covers August 2012 - April 2013
The University of Arizona January 2011 - August 2012
Dash Designs May 2009 - December 2011
Modern Industries May 2008 - August 2008
Tempe YMCA August 2007 - January 2008
Skills
Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Sales, Public Speaking, Teamwork, Process Improvement, Access, Event Management, Social Media, Research, English, Facebook, Visio, Microsoft Project, Equity Trading, Series 7, Series 63
Education
University of Arizona 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
University of Arizona, Eller College of Management
The Deal April 2013 - Present
DealFlow Media May 2005 - April 2013
USAA October 2004 - February 2006
Today's Homes Magazine September 2004 - February 2006
NorthBay biz Magazine May 2004 - May 2005
Buyside Magazine 1995 - 2005
Skills
Editing, Writing, Research, Online Marketing, Publishing, Journalism, Copy Editing, Social Media, Magazines, Newspaper, Copywriting, Web Content, Email Marketing, Newspapers, Business Journalism, Marketing Strategy, Publications, Mac, Editorial, Newsletters, Press Releases, Freelance Writing, AP Style, Strategic Communications, Media Relations, Marketing, Corporate Communications, Digital Media, Feature Articles, Online Publishing, Online Journalism, News Writing, Breaking News, Investigative Reporting
Education
University of California, Davis
B.A., Sociology -- Law and Society
KB Home November 2013 - Present
NISD August 2007 - November 2013
USAA June 1999 - January 2002
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Educational Leadership, Classroom Management, Teaching, Tutoring, Educational Technology, Teacher Training, Differentiated..., Elementary Education, Sales, Customer Service, Coaching, Real Estate, New Home Sales
Education
University of Arizona 2003 — 2005
Bachelors of Science, Animal Sciences
University of the Incarnate Word 2001 — 2003
Business management
QuantumClean September 2013 - Present
Robyn Rosenboom Productions September 2005 - Present
American Express October 2010 - May 2013
USAA February 2009 - May 2010
Wells Fargo March 2005 - September 2008
Wells Fargo July 2003 - March 2005
Life Skills July 2001 - December 2002
CBS News Channel 5-KGWN January 2000 - July 2001
Skills
Training, Employee Training, Leadership, Instructional Design, E-Learning, Coaching, Instructor-led Training, Employee Engagement, Training Facilitation, Project Management, Videography, Blended Learning, Photography, Training Delivery, Adult Learning Theory, Needs Analysis, Program Management, Video Production, Human Resources, Situational Leadership, Learning Management, Video Editing, Captivate, Team Building, Curriculum Design, Experiential Learning, Virtual Training, True Colors, Multimedia, Cross Cultural..., eLearning, Adobe Premiere Pro CS6, Adobe Captivate CS6
Education
Central Missouri State University 1995 — 1998
Bachelor's degree, Mass Communication/Media Studies
Parkway South High School 1991 — 1994
Haag Engineering July 2013 - Present
Cunningham Lindsey April 2007 - July 2013
California State Automobile Association (AAA) 2005 - 2007
Crawford & Company 2002 - 2005
Financial Pacific Insurance Company 2000 - 2001
USAA 1991 - 2000
Crum & Forster 1986 - 1988
Skills
Claims Management, Property & Casualty..., Legal Liability, Commercial Insurance, Insurance Law, Property Damage, Liability, Claim, Insurance, Casualty, Sales, Claim Investigation, Professional Liability, Subrogation, Reinsurance, Underwriting, Adjustments, General Insurance, Commercial Lines, Litigation Management, Contract Negotiation, Liability Analysis, Brokers, Property Claims, Claims Resolution, Excess, New Business Development, Accident, Umbrella Insurance, Claims Handling, Product Liability, Employment Practices..., Inland Marine, D&O, Strategic Partnerships, Building Relationships, Business Strategy, Casualty Insurance
Education
American Educational Institute 2003 — 2004
PCLA, Property Claims Law
The Institutes 1995 — 1999
CPCU, Insurance
University of California, Berkeley 1982 — 1986
B.S., Business Administration
USAA July 2013 - Present
HSA-UWC January 2012 - July 2013
Warnaco January 2012 - May 2012
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Microsoft Excel, Public Speaking, Photoshop, Matlab, Java, Customer Service, Public Relations, Event Management, Java Programming, OrCAD Capture CIS, ModelSim, Verilog, VHDL
Education
University of Bridgeport 2009 — 2013
Bachelor of Science (B.S.), Computer Engineering
Bridgeport International Academy 2006 — 2009
High School Diploma
NRG Energy June 2012 - Present
USAA January 2010 - May 2012
FedEx January 2008 - December 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, CSS, JavaScript, jQuery, Web Development, HTML5, AJAX, Agile Methodologies, YUI, XML, SQL, Front-end Development, User Experience, Java, Digital Video
Education
University of Bridgeport
Master's degree, Computer Science
US Navy August 2014 - Present
US Navy April 2014 - August 2014
Fifth Third Bank March 2011 - July 2013
USAA May 2012 - August 2012
Target May 2010 - August 2010
University of Central Florida May 2009 - April 2010
University of Central Florida February 2009 - May 2009
BrandsMart USA June 2008 - December 2008
IKEA August 2007 - June 2008
Burger King Corporation June 2006 - August 2007
Skills
Financial Services, Banking, Personal Finance, Banking Operations, Retail Banking, Team Leadership, Team Management, Writing, Budgeting, Excel, Social Media, Cash Handling, Customer Service, Creative Writing, Facebook, Internet Banking, LinkedIn, Mentoring, Microsoft Office, PowerPoint, Windows, Word, Microsoft Excel, Customer Satisfaction, Budgets, Investments, Loans
Education
University of Central Florida 2008 — 2013
B.S.B.A., Finance
University of Central Florida 2008 — 2013
B.S.B.A., Marketing
Nova High School 2004 — 2008
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
USAA February 2011 - Present
J.P. Morgan December 2009 - September 2010
Ameriprise Financial July 2004 - December 2009
Skills
Asset Management, Insurance, Equities, Funding, Customer Relations, Certified Financial..., Personal Financial..., Relationship Management, Finance, Asset Managment, Financial Advisory, Portfolio Management, Customer Service, Credit, Financial Services, Mutual Funds, Series 7, Alternative Investments, Estate Planning, Fixed Annuities, 401k, Wealth, Wealth Management, Uniform Combined State...
Education
University of California, Riverside 2000 — 2004
Bachelor of Science
L-3 MariPro April 2014 - Present
Novacoast December 2013 - April 2014
USAA June 2013 - August 2013
Best Buy Geek Squad November 2012 - June 2013
California Science and Engineering Partnerships September 2009 - June 2012
Coast Pump June 2011 - September 2011
Skills
Java, Spanish-English, Linux, Verilog, Bilingual, C, OS X, Git, Objective-C, C++ Language, VB.NET, Visual Studio, Subversion, Eclipse IDE, J2EE Application..., Wicket, Computer Repair, Assembly Language, Computer Hardware, Computer Maintenance, Networking
Education
University of California, Santa Barbara 2009 — 2014
Bachelor of Science (B.S.), Computer Engineering
USAA August 2013 - Present
Luminary Web Strategies October 2012 - January 2014
Altria May 2012 - August 2012
Flagstaff Athletic Club October 2007 - October 2009
Skills
HTML, Databases, Windows, OS X, Web Development, PHP, JavaScript, Time Management, Java, CSS, Microsoft Office, XML, MySQL, Management, Mobile Applications, Node.js, Dance, Cargo Insurance, Doors, Smelting, Echo, Sales, Public Speaking, Android, Pro Series Tax Software, Drupal, Business Analysis, AJAX, jQuery, SEO, JCL, Easytrieve, REXX, TSO, Chrome Extensions, Joomla, JSP, COBOL, Chip Design, Game Development, Logo Design, Wicket, JavaBeans
Education
Eller College of Management 2011 — 2013
Bachelor of Science in Business Adminstration, MIS
University of Arizona 2009 — 2013
Bachelor of Business Administration (BBA), Management Information Systems, General
Coconino Community College
Pre-Business
United States Air Force November 2013 - Present
US Air Force Reserve July 2009 - Present
Dynamics Research Corporation June 2012 - July 2013
Smartronix October 2011 - March 2012
USAA July 2009 - October 2011
United States Air Force September 2003 - July 2009
Skills
Business Process..., Business Process Mapping, IT Service Management, Change Management, Enterprise Architecture, Operations Management, Configuration Management, Six Sigma, Business Process..., Strategy, Electronic Warfare, Business Analysis, Process Management
Education
University of Arkansas at Fayetteville 2005 — 2007
Master of Science (MS), Operations Management
Cornell University 1998 — 2002
Bachelor of Science (B.S.), Chemical Engineering
USAA January 2015 - Present
Big R May 2014 - December 2014
Seminole County Government, Office of Emergency Management January 2013 - May 2013
Publix June 2008 - May 2013
Skills
Customer Service, PowerPoint, Microsoft Office, Cashiering, Microsoft Word, Time Management, Data Entry, Microsoft Excel, Cash Register, Teamwork, Telephone Skills, Critical Thinking, Outlook, Phone Etiquette, Cash Handling Experience, Public Speaking, Access, Leadership, Customer Satisfaction, Social Media, Inventory Management, Fundraising
Education
University of Central Florida 2011 — 2013
Bachelor's degree, Public Administration
University of Central Florida 2009 — 2013
Bachelor of Arts (BA), Public Administration, Senior
Tindale-Oliver & Associates, Inc. August 2006 - October 2009
Ferrari Maserati of Central Florida 2005 - 2006
Ferrari Maserati of Central Florida 2005 - 2006
Ferrari Maserati of Central Florida 2005 - 2006
The Hartford August 1998 - August 2005
USAA March 1997 - August 1998
Skills
Access, Microsoft Excel, Budgets, PowerPoint, Microsoft Word, Analysis, Project Planning, Leadership, Training, Management, Microsoft Office, Coaching, Sales, Graphic Design
Education
University of Central Florida 1991 — 1995
Bachelors, Psychology
University of Central Florida 1991 — 1995
Bachelor of Science (B.S.), Psychology
USAA July 2015 - Present
USAA August 2014 - July 2015
SunTrust August 2009 - July 2014
Wal-Mart Logistics May 2007 - July 2008
Education
University of Arkansas 2008 — 2009
MA, Economics
University of Arkansas 2003 — 2007
BA, International Relations
Hughes Federal Credit Union October 2014 - Present
Hughes Federal Credit Union June 2005 - October 2014
USAA May 2004 - May 2005
USAA 1989 - 2001
Skills
Team Leadership, Personal Financial..., Retirement Planning, Investment Advisory, Retirement, Strategic Financial..., Estate Planning, Insurance, Life Insurance, Financial Advisory, Investment Strategies, Wealth Management, Asset Allocation, Investments, Mutual Funds, Financial Services
Education
College of Financial Planning 1990 — 1992
CERTIFIED FINANCIAL PLANNER ™ Certificant
University of Arizona 1975 — 1978
Educational Specialist, School Psychology
University of Arizona 1972 — 1975
Bachelor of Arts (B.A.), Psychology
USAA 2012 - Present
USAA March 2005 - August 2011
State Farm Insurance May 1992 - April 2002
Skills
Claim, Customer Service, Leadership, Microsoft Excel, Outlook, Microsoft Office, Training, Property, Coaching, Team Building, Leadership Development, Team Leadership, Call Centers, Risk Management, Property, Analysis
Education
Grand Canyon University 2007 — 2009
Master of Science (M.Sc.), Organizational Leadership
University of Arizona 1998 — 2002
Bachelor's degree, History
Dell October 2008 - Present
Pfizer 2001 - 2008
IRS 2002 - 2003
Enterprise Warehouse Solutions 2000 - 2001
Regis Corporation 2000 - 2001
Corporate Systems 2000 - 2000
Carpenter Technology 1999 - 2000
USAA 1999 - 1999
ICBC 1999 - 1999
Maytag 1999 - 1999
Skills
Telecommunications, Financial Services, Government, E-commerce, Pharmaceutics, Manufacturing, Insurance, Retail, Petroleum, Data Warehousing, Data Modeling, Airlines, Data Integration, Requirements Analysis, ETL, Business Intelligence, Business Analysis, Data Architecture, Data Warehouse..., Data Quality, Databases, Microsoft SQL Server, Enterprise Software, Database Design, PL/SQL, Oracle, SQL, SDLC
Education
Bell Communications Research
post-graduate Technology Internship, Telecommunications and Computing
University of California, Davis
B.S., Genetics
Cortez Wealth Management July 2015 - Present
JP Morgan Chase Bank, N.A. April 2014 - April 2015
USAA March 2013 - May 2013
T. Rowe Price November 2009 - March 2013
Maxx Properties Inc March 2009 - November 2009
Education
University of Central Florida 2004 — 2008
Bachelor of Science (BS), Finance, General
High Tech Lending July 2013 - Present
Wallick & Volk Mortgage Bankers November 2012 - April 2013
USAA September 2012 - November 2012
Well's Fargo January 2009 - June 2012
Mortgage Data Management Corporation August 2006 - December 2008
RISK Management Services New York, NY / SVS Staffing March 2008 - October 2008
Silicon Valley Staffing/E-Trade March 2004 - July 2007
THE CLAYTON GROUP January 2002 - February 2004
Skills
To offer my experience..., Exceptionally strong..., SUMMARY OF MORTGAGE..., THE CLAYTON GROUP..., Mortgage Underwriting..., Credit, Underwriting, Mortgage Lending, Loans, FHA, Loss Mitigation
Education
University of Michigan 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
University of California, Berkeley 1991 — 1993
Bachelor's of Business Management, Business Management
Citi April 2015 - Present
USAA May 2014 - January 2015
Citibank July 2011 - May 2014
Ignite the Change January 2005 - April 2010
Comcast May 2002 - December 2004
SolutionBridge, Inc. November 2000 - April 2002
Group Business Software June 1998 - November 2000
Skills
CRM, CRM Project Management, Relationship Management, Six Sigma, Research, Management, Project Management, Solution Selling, Fraud Detection &..., Business Process..., Business Requirements, Training Delivery, Best Practices, Needs Analysis, Leadership
Education
UCLA 1984 — 1987
Bachelor of Arts (BA), Political Science and Government
Skyline High School
iWebXpert January 2012 - Present
BossStart.com January 2011 - Present
USAA January 2009 - October 2010
GEICO January 2008 - September 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Insurance, Microsoft Word, Account Management, PowerPoint, Strategic Planning, Public Speaking, Sales, Sales Management, Event Planning, SEO, SEO copywriting, Web Design, Web Development, Online Reputation..., Social Media Marketing, Social Media, Social Media Consulting, Social Media Education, E-commerce SEO, E-commerce, E-commerce Consulting, Project Management, Interviews, Cold Calling, Email Marketing, Email Strategy, Theatre, Musical Theatre, Guitar, Voice Acting, Singing, Acting, Community Theatre, Music, Market Research, Marketing Strategy, Online Marketing, Leadership, Business Innovation, Video Production, Online Video Marketing, Social Networking, Entrepreneurship, Facebook, Management, Blogging, Online Advertising
Education
University of Central Florida 2003 — 2004
Business Administration and Management, General
Polk State College 2001 — 2003
Business Administration and Management, General
Omni Hotels July 2014 - Present
Army National Guard February 2009 - Present
Omni Hotels June 2013 - July 2014
USAA June 2012 - June 2013
SeaWorld Parks & Entertainment July 2011 - June 2012
Omni Hotels 2010 - 2011
MGM MIRAGE 2007 - 2008
Skills
Recruiting, Human Resources, Training, Microsoft Office, Public Speaking, PowerPoint, Team Building, Leadership Development, Employee Training, Event Planning, Hospitality, Social Networking, Event Management, Coaching, Marketing, Interviews, Organizational..., Advertising, Hospitality Management, Military, Employee Relations, Hiring, Organizational..., Management, Team Leadership, Inventory Management, Process Scheduler
Education
University of Central Florida 2003 — 2006
Bachelor of Science, Hospitality Management
J.P. Morgan June 2013 - Present
AIR Worldwide April 2012 - May 2013
USAA September 2002 - March 2012
US Navy 1992 - 1999
Skills
Casualty, Insurance, R, Risk Analysis, Reinsurance, Actuarial Science, Property & Casualty..., Financial Risk, Risk Management, General Insurance, Enterprise Risk..., Solvency II, Capital Markets, Financial Modeling
Education
University of California, Santa Barbara 1999 — 2002
MA, Math
Virginia Polytechnic Institute and State University 1990 — 1994
BS, Math
Freehold High School 1986 — 1990
USAA April 2014 - Present
USAA July 2012 - April 2014
Rackspace Hosting March 2012 - July 2012
USAA March 2011 - December 2011
Modis International June 2010 - September 2010
Argonaut Group December 2008 - June 2010
Argonaut Group January 2006 - December 2008
Argonaut Group March 2005 - December 2005
Argonaut Group September 2003 - March 2005
Argonaut Group September 2002 - September 2003
Skills
Agile Methodologies, SDLC, Web Applications, Enterprise Architecture, Requirements Analysis, Software Project..., Business Analysis, Integration, Software Development, Scrum, Process Improvement, IT Strategy, Vendor Management, Project Management
Education
University of Central Arkansas
B.S, Information Systems
USAA June 2015 - Present
Research Affiliates July 2013 - May 2014
National University of Singapore July 2012 - June 2013
UCLA Dept of Economics September 2006 - June 2012
Federal Reserve Board of Governors June 2011 - September 2011
Research Affiliates June 2010 - December 2010
Skills
Stata, Economic Research, Matlab, Applied Econometrics, Quantitative Analysis, Financial Forecasting, Statistical Modeling, Monte Carlo Simulation, Numerical Simulation, Numerical Analysis, Computational Modeling, Web Design, Teaching, Econometrics, International Economics, Quantitative Analytics, Macroeconomics
Education
Economics, University of California 2006 — 2012
Ph.D, Economics
University of California, Los Angeles 2006 — 2007
M.A., Economics
University of California, Los Angeles 2001 — 2006
B.A/B.S., Mathematics-Applied Science, Business-Economics
California DCA Bureau of Real Estate July 2015 - Present
Quest Real Estate May 2009 - Present
AARP Foundation/SCSEP Hillsdale Job Center May 2015 - July 2015
Woodside Assoc Inc. July 2007 - January 2013
Agent Network February 2006 - July 2007
California State University, Sacramento July 2005 - May 2006
USAA January 1993 - May 2005
Skills
Leases, Real Estate, Property Management, Training, Management, Property, Software Documentation, Risk Management, Insurance, Administrative..., Underwriting, Condos, Teamwork, Team Building, Customer Service, Public Speaking, Microsoft Word, Sales, Microsoft Office, Microsoft Excel, Leadership Development, Leadership, Coaching
Education
University of California, Santa Barbara
Bachelor of Arts (BA), Sociology
Esurance April 2012 - Present
Allied Insurance a Nationwide Company March 2005 - March 2012
California Department of Insurance December 2009 - May 2010
USAA April 1998 - March 2005
CalFarm Insurance Company August 1990 - June 1992
Skills
Property, Underwriting, Liability, General Insurance, Commercial Insurance, Legal Liability, Legal Research, Legal Compliance, Legal Opinions
Education
University of the Pacific - McGeorge School of Law 2006 — 2010
Juris Doctor, Law
University of California, Davis 1985 — 1989
Bachelor of Arts, International Relations
Kohl's Department Stores October 2015 - Present
USAA October 2015 - Present
Kohl's Department Stores July 2015 - October 2015
Kohl's Department Stores June 2013 - July 2015
Kohl's Department Stores February 2013 - June 2013
Kohl's Department Stores September 2012 - February 2013
Kohl's Department Stores May 2012 - August 2012
University of Central Florida July 2011 - May 2012
Society of Human Resource Management at UCF September 2011 - March 2012
North Broward Hospital District June 2010 - August 2010
Skills
Time Management, Training, Store Management, PowerPoint, Microsoft Word, Recruiting, Microsoft Excel, Social Media Marketing, Leadership Development, Student Leadership, Service Learning, Social Networking, Microsoft Powerpoint, Customer Service, Project Management, Academic Advising, Teaching, Retail, Talent Scouting, A&R, Leadership, Event Planning, Microsoft Office, Sales
Education
University of Central Florida 2008 — 2012
Bachelors of Science, Human Resource Management
Pompano Beach High School 2004 — 2008
USAA September 2015 - Present
Walmart September 2005 - September 2015
James at the Mill January 2002 - October 2006
Skills
Unix, Documentum, Unix Shell Scripting, AIX, Databases, SharePoint, Servers, SQL, HTML, SDLC, DB2, Enterprise Content..., Customer Service, Microsoft Exchange, Networking, Visio
Education
University of Arkansas 1999 — 2005
BSBA, IT, Spanish
USAA August 2011 - Present
Via-Source January 2008 - August 2011
Bank of America January 1996 - November 2007
Bank of America 1990 - 1996
Skills
Instructional Design, Analysis, Blended Learning, Needs Analysis, Employee Training, Coaching, Training, E-Learning, Onboarding, Team Building, Instructor-led Training, Captivate, Performance Consulting, Training Delivery, ADDIE, Leadership Development, Change Management, Hands-on Training, Distance Learning, Strategy
Education
University of Central Florida - College of Business Administration 2005 — 2007
MBA, Business Administration
Tierra Antigua Realty May 2006 - Present
Best Friends Animal Society 1995 - 1999
USAA 1991 - 1993
State Farm Insurance 1987 - 1991
Skills
Move Up Buyers, SFR, HUD, First Time Home Buyers, Foreclosures, Short Sales, REO, Single Family Homes, Investors, Relocation, Accredited Luxury Home, Condos, Vacation Homes, Luxury, New Home Sales, Sellers, Referrals, Buyer Representation, Listings, Townhomes, e-PRO, Residential Homes, FHA, ABR, Real Estate Transactions, Real Property, Relocation Buyers, Real Estate, Investment Properties, New Homes, Income Properties, Residential Communities, Council of Residential..., Commercial Real Estate, Existing Home Sales, Buyers, Real Estate Financing, National Association of..., Property Management, Resellers, Real Estate Economics, Rentals, Listing Homes, Residential Mortgages, Leases, Acreage, Real Estate Marketing, Seller Representation, 1031 Exchanges
Education
University of Arizona 1983 — 1985
BA, Sociology/Criminal Justice
USAA May 2015 - Present
USAA February 2013 - Present
USAA January 2010 - February 2013
Nationwide Insurance June 2004 - December 2009
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Legal Liability, Casualty, Risk Management, Business Process..., Financial Risk, Financial Services, Business Analysis, Casualty Insurance, Claim, Claims Management, Customer Service, Enterprise Risk..., Leadership, Liability, Management, Portfolio Management, Process Improvement, Project Management, Umbrella Insurance
Education
UC Davis 2001 — 2004
Bachelor of Arts (B.A.), Economics
CoreLogic June 2011 - Present
Alliance Data Systems March 2007 - November 2010
USAA December 2005 - February 2007
Bank of America March 2003 - December 2005
GE October 2000 - March 2003
Montgomery Ward Credit Card June 1996 - October 2000
Levi Strauss & Co. 1996 - 1997
The Walt Disney Company June 1987 - June 1996
Skills
Six Sigma, Operations Management, Brand Loyalty, Integration, Call Center, Customer Experience, Vendor Management, Executive Management, Business Process..., BPO, Process Improvement, Credit Cards, Risk Management, Call Centers, Performance Management, Organizational..., Leadership, Financial Services, Strategy, Management, Program Management, Outsourcing, Banking, Training, Analysis
Education
Walden University 2008 — 2010
Masters of Science, Psychology of Leadership
University of California, Los Angeles 1987 — 1991
Bachelors of Arts, Political Science and Government
USAA June 2014 - Present
EKS Group, LLC August 2011 - June 2014
Freeport-McMoRan Copper & Gold Inc. May 2013 - December 2013
Raytheon Technical Services December 2009 - August 2011
US Army October 2004 - October 2009
Skills
Java, Oracle SQL Developer, Microsoft Office, Microsoft Office..., Project Management, Microsoft Excel, Wireshark, Packet Tracer, Visio, Leadership, Team Leadership, Analysis
Education
University of Arizona, Eller College of Management 2011 — 2014
Bachelor of Science (BS), Management Information Systems, General
USAA September 2015 - Present
USAA January 2014 - September 2015
US Army, 8th Theater Sustainment Command January 2013 - November 2013
US Army, 7th Engineer Dive Detachment May 2011 - January 2013
US Army, 65th Engineer Battalion October 2010 - May 2011
US Army Dive Company July 2008 - September 2009
Skills
Military Experience, Engineering, Project Management, Security Clearance, Leadership, Team Building, Risk Assessment, Leadership Development, Military, Training, Army, Government, Project Planning, Military Operations, Emergency Management, Program Management, Operational Planning, Force Protection, Top Secret
Education
University of California, Berkeley 2002 — 2006
Bachelor of Arts (BA), Integrative Biology
U.S. Naval Diving & Salvage Training Center
Marine Engineer Diving Officer
USAA October 2013 - Present
University of Arizona August 2013 - December 2013
USAA June 2013 - August 2013
iPlant Collaborative September 2010 - May 2013
Skills
Test Automation, Manual Testing, Java, JavaScript, PHP, HTML 5, Python, Scrum, Selenium, JIRA, Quality Assurance, Unix, Testing, PostgreSQL, Eclipse, Agile Methodologies, Subversion, REST, Debugging Code, Software Development, Ruby, Software Quality..., Quality Center, Software Engineering, Git, QTP, Linux, Perl
Education
University of Arizona 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Pinellas County Government July 2015 - Present
CorVel Corporation February 2015 - July 2015
Pinellas County Government February 2014 - February 2015
USAA August 2012 - February 2013
United Automobile Insurance Company June 2011 - June 2012
Broadspire November 2006 - February 2010
Skills
Bilingual, Florida Notary, accredited claims..., Casualty, Risk Management, Workers' Compensation..., Mediation, Liability, Automobile Liability, Depositions, Claims Management, Commercial Insurance, Litigation Management, Legal Liability, Claims Handling, Property Damage, Personal Injury, General Insurance, Case Managment, Professional Liability, Insurance Law, Case Management, Health Insurance, Casualty Insurance
Education
University of Bridgeport
Communication
National Instruments April 2015 - Present
FamilytreeDNA November 2014 - April 2015
Apple August 2014 - December 2014
Progressive Insurance March 2012 - October 2013
USAA November 2007 - August 2010
USAA November 2006 - November 2007
Kinko's Inc January 1998 - January 2002
St. Andrew's Episcopal Church January 1997 - January 1998
Remedy Staffing January 1995 - January 1997
Eagle Hardware (Lowe's) January 1994 - January 1995
Skills
Liability, Claim, Customer Service, Budgets, Process Improvement, Call Centers, Legal Liability, Negotiation, Sales, Payroll
Education
University of California, Davis
Bachelor of Science, Sociology/Legal Studies
Ventura Community College
Associate of Arts, Criminal Justice
USAA August 2011 - Present
Alabama Housing Finance Authority January 2006 - August 2011
Regions Financial Corporation 1999 - December 2005
EverBank 1996 - 1999
Education
University of Central Florida 1991 — 1994
Bachelor of Science, Finance
Orlando Utilities Commission January 2015 - Present
First Data Corporation November 2013 - August 2014
Duke Energy Corporation June 2013 - October 2013
Walt Disney World November 2012 - May 2013
Express Scripts August 2012 - October 2012
Nevada Energy February 2012 - July 2012
Duke Energy Corporation July 2011 - February 2012
MSC Care Management March 2011 - July 2011
New York Life August 2010 - December 2010
USAA May 2010 - July 2010
Skills
Process Improvement, Six Sigma, Business Process..., Analysis, Business Analysis, Project Management, SDLC, Leadership, Change Management, Integration, Business Process, Business Process Design, Vendor Management, Project Portfolio..., Requirements Gathering, Business Intelligence, Requirements Analysis, PMO, Consulting, Cross-functional Team..., Visio, Process Engineering, Software Project..., IT Strategy, Program Management, Quality Assurance, Strategic Planning, Outsourcing, CRM, Team Leadership, Financial Analysis, Management Consulting, PMP, SharePoint, Resource Management, Strategy, Business Transformation, Enterprise Architecture, Stakeholder Management, Business Requirements, Smart Grid, Demand Response, Operational Excellence, Risk Management, Business Process..., IT Management, Utility Industry, Demand Forecasting
Education
University of Central Florida 1989 — 1991
BA, History
USAA April 2008 - Present
CorVirtus November 2005 - April 2008
Education
University of California, Davis 1995 — 1999
USAA June 2013 - Present
Consulting January 2013 - June 2013
CMD Health February 2009 - December 2012
HPA February 2006 - January 2008
Standard Security Life January 1999 - January 2008
HealthPlans of America 1995 - 1998
Skills
Underwriting, Product Development, Strategic Planning, Negotiation, Start-ups, Budgeting, Insurance, Health, Health Insurance, Business Strategy, Team Building, Risk Management, Product Management, Managed Care, Excel, Reinsurance, Process Improvement, Healthcare, Marketing Strategy, Team Leadership, Budgets, Microsoft Excel, Claim, Brokers, Term Life Insurance, Employee Benefits, Disability Insurance, Analysis, Training, Leadership, Medicare, Actuarial Science, Management, Life Insurance, Claims Management, Property & Casualty..., Workers Compensation, Long-term Care, Commercial Insurance
Education
University of Central Florida 1978 — 1981
BA, Education
H.H. Arnold H.S. 1973 — 1975
USAA December 2014 - Present
United States Air Force November 2008 - Present
USAA May 2014 - August 2014
AxoGen March 2013 - August 2013
University of Florida Athletic Association January 2013 - August 2013
United States Air Force December 2002 - October 2008
Education
University of Florida 2013 — 2015
Master of Business Administration (MBA), Competitive Strategy
University of Central Florida 2007 — 2007
Bachelor of Science (B.S.), Behavioral Sciences
USAA August 2014 - Present
USAA February 2013 - Present
USAA October 2010 - February 2013
USAA August 2008 - October 2010
Touchbase May 2008 - August 2008
Alltel June 2000 - May 2008
Alltel June 2000 - March 2008
Alltel Communications January 2000 - January 2008
Skills
Telecommunications, Call Center, Cisco Technologies, Cisco Call Manager, Wireless, Troubleshooting, VoIP, IVR, Avaya, Unified Communications, SIP, Telephony, Avaya Technologies, CCNA, CTI, Call Centers, Call Routing, Cisco IOS, Contact Centers, Data Center, Disaster Recovery, IP, Integration, Network Architecture, Network Design, Network Engineering, Network Security, Networking, Routers, Routing, Strategy, System Deployment, TCP/IP, Switches, Telepresence, Unix, VPN, Visio, Vendor Management, WAN
Education
University of Phoenix 2011 — 2013
Bachelor of Science in Management, Business Administration, Management and Operations
University of Central Arkansas
Associate of Arts, General Studies
Cole Capital August 2014 - Present
USAA November 2011 - August 2014
USAA April 2009 - November 2011
USAA April 2007 - April 2009
Merrill Lynch January 2006 - April 2007
Traditional Home Mortgage August 2005 - November 2005
Centex Home Equity August 2003 - August 2005
Various Employers May 1999 - August 2003
Skills
FINRA Series 7, FINRA Series 66, Life/Health License, CWS, CRPC, Portfolio Management, FINRA, Financial Advisory, Financial Services, Asset Allocation, Investment Advisory, Retirement Planning, Wealth Management, Mutual Funds, Investment Strategies, Securities, Retirement, Investments, Strategic Financial..., Fixed Annuities, Investment Management, Asset Management, Bonds, 401k, Life Insurance, 401k Rollovers, Personal Financial..., ETFs, Financial Markets, Finance, Wealth, Options, Wealth Management..., Trading, IRAs, Separately Managed..., Roth IRA, Series 63, Alternative Investments, Equities, Fixed Income
Education
University of Arizona 1995 — 1999
Bachelor of Science, Business Management
USAA July 2013 - Present
USAA May 2012 - August 2012
Pillar Communities, LLC May 2011 - August 2011
Skills
Microsoft Word, Leadership, Time Management, Teamwork, PowerPoint, Accounts Payable, Outlook, Highly Dedicated, Customer Service, Qualified Retirement..., Insurance, Tops, Yardi, Google Calendar, Visio, AMSI, Investment Brokerage, SnagIt
Education
University of Arizona, Eller College of Management 2009 — 2013
Bachelor of Science (B.S.), Finance
Stimson Glover LLC February 2015 - Present
Colorado State Public Defender July 2011 - February 2015
Shepherd Law Group, P.C. October 2009 - June 2011
Colorado Court of Appeals January 2009 - May 2009
Kamlet Shepherd & Reichert, LLP June 2007 - August 2008
City Boxing, Inc. September 2004 - July 2006
USAA March 2003 - September 2004
E*TRADE Financial December 2001 - November 2002
Skills
Trial Advocacy, Criminal Defense, Small Business Law, Trials, Small Business, Commercial Litigation, Courts, Legal Writing, Corporate Law, Litigation, Appeals, Trial Practice, Intellectual Property, Civil Litigation, Westlaw, Legal Research, International Law, Family Law, Criminal Law, Torts, Personal Injury, Administrative Law, Medical Malpractice, Legal Assistance, Juvenile Law, Alternative Dispute..., Employment Law, White Collar Criminal..., Hearings, Legal Issues, Motions, Civil Rights, Immigration Law, Mediation, Arbitration, Class Actions, Personal Injury..., Bankruptcy, Dispute Resolution, Jury Trials, Litigation Support, Trademarks, Patent Litigation, Constitutional Law, Trade Secrets, Business Litigation, Depositions
Education
University of Colorado School of Law 2006 — 2009
JD, LAW
University of California, Santa Barbara 1997 — 2001
B.A., Communication
USAA February 2015 - Present
T. Rowe Price September 2011 - February 2015
T. Rowe Price September 2011 - October 2012
BSK Financial Services June 2011 - September 2011
UCF News & Information January 2010 - December 2010
Ron Sachs Communications May 2010 - August 2010
University of Central Florida Career Services August 2009 - May 2010
Skills
Press Releases, Editing, Advertising, Newsletters, Marketing, Customer Service, Data Entry, Social Media, Facebook, Social Media Marketing, Public Relations, Microsoft Office
Education
University of Central Florida 2007 — 2011
Advertising/Public Relations, Communications
USAA April 2014 - Present
Abercrombie & Fitch January 2013 - April 2014
Skills
Strategic Planning, Customer Service, Microsoft Word, Leadership, Microsoft Office, Marketing Strategy, Microsoft Excel, Public Speaking, Social Networking, Time Management
Education
University of Central Florida 2009 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
CDW February 2015 - Present
SecureLogix December 2009 - February 2015
Nortel August 2007 - December 2009
The Presidio Corporation August 2003 - August 2008
Operational Technologies July 2000 - August 2003
USAA June 1999 - July 2000
Skills
Unified Communications, SQL, Security, Network Security, VoIP, Cisco Technologies, SMB, Cloud Computing, Network Design, Managed Services, SIP, Networking, Virtualization, Telephony, VMware, Solution Selling, Information Security, Data Center, VPN, Integration, Telecommunications, Enterprise Software, SaaS, IP, Network Architecture, Firewalls, Channel Partners, Wireless, Professional Services, Pre-sales, LAN-WAN, Go-to-market Strategy, Co-location, Routing, WAN, Video Conferencing
Education
University of Arkansas 1994 — 1999
BACS, Computer Science
USAA June 2015 - Present
State of Arizona January 2015 - May 2015
City of Tucson January 2014 - December 2014
Allegro Music School August 2013 - December 2014
The University of Arizona August 2013 - May 2014
The University of Arizona April 2013 - January 2014
The University of Arizona November 2012 - March 2013
Skills
Microsoft Office, Research, Teaching, Public Speaking, PowerPoint, Data Analysis, Event Planning, Customer Service, Higher Education, Social Media, Editing, Microsoft Excel, Microsoft Word, Community Outreach, Nonprofits, Student Affairs, Fundraising, SPSS, Facebook, Tutoring, VMTurbo
Education
University of Arizona, Eller College of Management 2012 — 2015
Management Information Systems, General
University of Arizona 2012 — 2015
Minor, Music (Piano Performance)
Cold Cuts LLC February 2015 - Present
American Collectors Insurance September 2011 - July 2014
USAA February 2010 - August 2011
Revelation Records February 2005 - August 2007
Skills
Business Development, Insurance, Sales, Management, Marketing Strategy, Account Management, Business Planning, Budgets, Customer Service, Employee Training, Forecasting, Marketing, New Business Development, Recruiting, Training, Social Media, Social Media Marketing
Education
University of California, Irvine 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Pacari Chocolate May 2013 - Present
USAA June 2015 - August 2015
Unmanned Systems Source, LLC. September 2014 - June 2015
Apple January 2014 - December 2014
Apple May 2013 - January 2014
Sterling Financial Services, LLC August 2010 - 2012
Skills
Strategic Planning, Sales, Management, Project Management, Sales Operations, Microsoft Word, Technical Support, Microsoft Excel, Social Media Consulting, PowerPoint, User Experience, User Interface Design, Public Speaking, Shopify, WordPress, Negotiation, Research, Editing, Outlook, Microsoft Office, English, Windows, Drafting Proposals, Apple Certified, Photoshop, Teaching, Data Mining
Education
University of Arizona 2012 — 2016
Information Science and Technology, Sophomore
Sedona Red Rock High School 2009 — 2012
USAA June 2013 - Present
GEICO April 2010 - June 2013
Skills
Property & Casualty..., Liability, Claim, Insurance, Claims Management, Casualty, Property Damage, Legal Liability, General Insurance, Subrogation, Claim Investigation, Claims Handling, Claims Resolution, Professional Liability, Litigation, Investigation, Automobile Accidents, Liability Analysis
Education
University of Arizona 2003 — 2007
Bachelors of Science, Psychology
USAA August 2014 - Present
The Vanguard Group 1997 - 2005
Skills
Customer Service, Client Services, Certified paralegal, Financial Services
Education
SOAR 2014 — 2014
Career counseling workshop
University of Arizona 1985 — 1989
BA, Journalism
Visa Inc. July 2014 - Present
University of Bridgeport August 2013 - January 2014
USAA June 2013 - August 2013
Stew Leonard's October 2012 - February 2013
Stew Leonard's May 2012 - August 2012
Skills
English, Microsoft Office, Customer Service, Windows, Research, Teaching, Photoshop, Java, SQL, Engineering, Matlab, Teamwork, Project Planning, Troubleshooting, Editing, Analysis, Leadership, Team Leadership, Verilog, VHDL, x86 Assembly, Hadoop, P Spice, Object Oriented Software, FPGA, Linux, Embedded Systems, Outlook, Programming, PowerPoint, Software Engineering, Operating Systems, Microsoft Excel, Microsoft Word, C, C, Hardware, Databases
Education
University of Bridgeport 2010 — 2014
Bachelor of Science (BS), Computer Engineering
Nova Home Loans October 2014 - Present
DHI Mortgage April 2013 - October 2014
Stewart Title February 2012 - April 2013
CoreLogic January 2011 - September 2011
USAA February 2008 - October 2010
First Magnus Financial November 2002 - February 2008
Washington Federal Savings November 1997 - November 2002
U. S. Home Mortgage March 1993 - September 1997
Waterfield Financial January 1990 - March 1993
Great American Mortgage August 1985 - January 1990
Skills
Mortgage Lending, Mortgage Banking, Underwriting, Credit, Loans, Mortgage Underwriting, Mortgage Servicing, Operations Management, Loan Origination, Real Estate, Credit Analysis, Instructor-led Training..., Risk Management, FHA financing, Credit Risk, Process Improvement, Retail Banking, VA loans, Vendor Management, Construction Loans, Operational Risk, Due Diligence, Off-shore Team..., Mortgage Fraud..., Short Sales-Deficiency..., Fulfilment, Default Claims, Repurchase, Multifamily Residential, Construction Lending, Forensic Appraisal..., Foreclosure -..., REO Portfolio Management, Quality Control Auditing, On site/Off site..., Production Managment, Compliance, FHA Financing, VA Loans
Education
University of Arizona
USAA September 2015 - Present
Pella Windows & Doors June 2006 - February 2014
Skills
Microsoft Office, Customer Service..., Customer Service, Logistics, Purchasing, Office Management, Contract Negotiation, Contract Management, Inventory Management, Budgets
Education
University of Central Florida
Bachelor of Arts (B.A.), Interdisciplinary Studies
Valencia Community College
Associate of Arts (AA)
SWBC January 2010 - Present
Toyota Financial Services February 2008 - March 2010
Capital One Auto Finance October 2006 - January 2008
USAA November 2001 - October 2006
NCO Group March 2000 - November 2001
Washington Mutual, Inc December 1998 - December 1999
PNC National Bank July 1997 - November 1998
Sears Roebuck and Co January 1992 - June 1997
Skills
Credit, Call Center, Risk Management, Human Resources, Strategic Planning, Management, Call Centers, Portfolio Management, Process Improvement, Policy, Team Building, Finance, Banking, Financial Services, Executive Management, Leadership, Training, Strategy, Loans, Change Management, Budgets, Mortgage Lending, Operations Management, Outsourcing, Team Leadership, Team Management
Education
University of Florida - Warrington College of Business Administration 2003 — 2005
April 2005 Masters; Bachelor of Science, MBA
University of Central Florida 1989 — 1991
BSBA, Business
USAA February 2003 - Present
Bank of America April 2001 - February 2003
Skills
Relationship Development, Public Speaking, Team Player, Estate Planning, Investments, Tax Issues, Retirement Planning, Risk Management, Financial Advice, Wealth Transfer, Retirement, Wealth, Wealth Management, Financial Planning, Investment Advisory, Personal Finance, Charitable Giving, Investment Strategies, Asset Allocation, Financial Advisory, Savings, Mutual Funds, Pensions, Series 7, Asset Protection, Asset Management, 401k, Securities, Options, Insurance, Series 63, Tax, Equities, Asset, Mortgage, Succession Planning, Insurance Planning, Employee Benefits, Bonds, Funding, Hedge Funds, Retirement Income..., High Net Worth..., Inheritance Tax Planning, Risk, Financial Analysis, Cash Management, Loans, Fixed Income, Banking
Education
University of Central Florida 1984 — 1987
BSBA, Marketing
Fidelity Investments March 2012 - Present
USAA August 2011 - March 2012
Charles Schwab June 1999 - August 2011
Skills
Series 7, Investments, Wealth Management, Management, Portfolio Management, Financial Planning, Mutual Funds, Asset Management, Finance, Retirement Planning
Education
University of California, San Diego 1996 — 2000
BA, Economics
Applied Medical May 2013 - Present
CoMedical February 2011 - May 2013
PriceDoc.com March 2010 - February 2011
PriceDoc.com January 2009 - June 2010
CR Bard October 2007 - January 2009
ADP January 2005 - October 2007
USAA June 2003 - July 2004
Skills
Medical Devices, Sales, Healthcare, Account Management, Cold Calling, Sales Management, Salesforce.com, New Business Development, Sales Process, Marketing Strategy, Marketing, Direct Sales
Education
University of Arizona 1999 — 2003
BS, Marketing, Finance
University of Arizona, Eller College of Management 1999 — 2003
Bachelor of Science (BS), Marketing and Finance
SoftwareONE July 2015 - Present
USAA March 2014 - July 2015
Lababidi Holdings Limited April 2009 - May 2015
UNIKA July 2013 - January 2014
ITSLN May 2011 - May 2012
aib-consultants January 2009 - January 2011
Microsoft January 2005 - December 2008
Unisys June 2003 - January 2005
New Horizons Computer Learning Centers April 2002 - June 2003
Skills
Microsoft Technologies, Active Directory, Windows Server, Microsoft Exchange, Cloud Computing, Security, IT Operations, Pre-sales, Infrastructure, Microsoft SQL Server, Microsoft Certified..., Enterprise Architecture, System Deployment, Lync Server 2010, Project Management, IT Service Management, Data Center, IT Management, Hyper-V, SCCM, Architecture, Servers, Server Architecture, Project Planning, DNS, Operating Systems, Solution Architecture, Virtualization, Business Intelligence, Citrix, ITIL, Operations Management, Managed Services, MOF, Technical Support, IIS, Service Delivery, Cluster, VMware, Powershell, IT Project & Program..., IT Strategy, Budgets, Business Planning, Business Strategy, Negotiation, Start-ups
Education
University of California, San Diego 1998 — 2001
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
USAA October 2010 - Present
Skills
Direct Marketing, Email Marketing, Lead Generation, Marketing, Marketing Strategy, Online Marketing, Segmentation
Education
University of Central Florida 2000 — 2002
BA, Management Information Systems
University of Central Florida - College of Business Administration
USAA December 2014 - Present
Morgan Stanley Wealth Management October 2009 - December 2014
UBS Financial Services, Inc. July 2007 - October 2009
AG Edwards July 2005 - July 2007
Education
University of California, San Diego
Bachelor of Science, Economics; Management Science. Minor in Computer Arts
US Government - Federal Aviation Administration September 2009 - Present
U.S. Navy Reserve July 1995 - May 2009
The Home Depot, Inc January 2006 - March 2009
Conseco, INC - Bankers Life & Casualty Division 2004 - 2006
Conseco Inc - Bankers Life & Casualty Division 2002 - 2004
USAA 2002 - 2002
GE Capital 2000 - 2002
GE Appliances 1998 - 2000
GE Appliances 1996 - 1998
GE Appliances 1995 - 1996
Skills
Six Sigma, Safety Management..., Financial Planning, Quality Systems, Theory of Constraints, Technology..., Organizational..., Continuous Improvement, Compliance, Government, Quality Management, Process Improvement, Operations Management, Program Management, Process Engineering, Change Management, Mentoring, Team Building, Risk Management, Team Leadership, Business Process..., Problem Solving, Quality Assurance, Strategic Planning, Project Planning, Planning, Risk Assessment, Cross-functional Team..., Business Statistics
Education
University of Arkansas 1994 — 1996
MS, Operations Management
Virginia Military Institute 1984 — 1988
BS, Mathematics
ABC Financial Services March 2015 - Present
Independent Consulting November 2013 - Present
Public Alliance March 2014 - March 2015
USAA May 1989 - June 2011
Dillard Department Stores 1982 - 1988
Skills
Strategy, Leadership, Architecture, Integration, Program Management, PMP, Websphere, Java, Software Development, Financial Services, IT Management, Security, Unix, Process Improvement, SQL, Enterprise Architecture, Software Project..., Linux, DB2, SOA, Architectures, IT Strategy, Requirements Analysis, Team Building
Education
University of Arkansas at Little Rock 1978 — 1984
Bachelor's degree, Computer Science
University of Arkansas at Little Rock 1978 — 1982
Bachelor of Science (B.S.), Computer Science
J.P. Morgan April 2012 - Present
USAA August 2007 - April 2012
Merrill Lynch May 2005 - July 2007
Education
University of Arizona 2001 — 2005
BS, Finance
University of Arizona, Eller College of Management 2001 — 2005
Bachelor's of Science, Finance, General
USAA March 2008 - Present
Skills
Retirement Planning, Wealth Management, Retirement, Investment Advisory, Strategic Financial..., Investment Strategies, Series 7, Asset Allocation, Mutual Funds, Wealth, Financial Advisory, Estate Planning, Fixed Annuities, Investments, Uniform Combined State..., IRAs, Wealth Accumulation, Series 63, Series 65, Financial Planners, Personal Financial...
Education
University of Arizona 1978 — 1982
USAA November 2010 - Present
Boerne ATA Black Belt Academy January 2008 - Present
Robert Half International June 2007 - November 2010
Kinetic Concepts Inc August 2006 - March 2007
Beckman Coulter September 2004 - August 2006
PacifiCare Health Systems 2001 - 2004
Golden Eagle Insurance April 1999 - April 2001
Balboa Insurance Group October 1987 - April 1999
Skills
Business Analysis, Supply Chain, Strategic Sourcing, Strategic Planning, Project Planning, Process Improvement, Pricing, Manufacturing, Management, Forecasting, Financial Modeling, Project Management, Risk Management
Education
University of California, Irvine - The Paul Merage School of Business 2001 — 2004
MBA, Finance
University of California, Berkeley 1981 — 1987
bachelors in statistics
Phineas Banning High School 1979 — 1981
HS
James Campbell High School 1977 — 1979
High School
Spectrum Retirement Communities, LLC. March 2015 - Present
Gannett August 2013 - March 2015
USAA September 2012 - August 2013
Belo Corp/KTVK-3TV/KASW-CW6 2006 - September 2012
Skills
Digital Media, Behavioral Targeting, Online Advertising, Digital Marketing, Email Marketing, Mobile Marketing, Interactive Marketing, Advertising, Integrated Marketing, Mobile Advertising, Social Media Marketing, Digital Strategy, Social Media, Broadcast, DoubleClick, Lead Generation, SEM, Television, Media Planning, Marketing, E-commerce, Customer Service, Online Marketing, Advertising Sales, Facebook
Education
University of Arizona 2001 — 2005
Rackspace, the Open Cloud Company May 2013 - Present
USAA August 2012 - April 2013
NEISD April 2012 - August 2012
Accenture 1997 - 2005
Skills
Program Management, Business Analysis, Strategic Planning, Business Process..., Project Management, Process Improvement, Vendor Management, Cross-functional Team..., Change Management, Strategy, Team Leadership, Team Building, Customer Service, SDLC, Leadership
Education
University of California, Santa Barbara 1993 — 1996
Economics
Markel Service, Incorporated October 2004 - Present
USAA 2004 - 2004
Cunningham Lindsey 1996 - 2003
Scottsdale Insurance Company 1995 - 1996
Phoenix Indemnity Insurance 1993 - 1995
Alburger, Basso, deGrosz 1991 - December 1993
Transamerica Insurance 1988 - 1991
Skills
Claims, Insurance, Liability, Customer Service, General Liability, Inland Marine, Subrogation, Claim, Property Damage, Commercial Insurance, Employment Practices..., Workers Compensation, Professional Liability, Property & Casualty..., Claims Management, Legal Liability, Claim Investigation, General Insurance, Liability Analysis, Adjustments, Litigation Management, Casualty, Excess, Commercial Lines
Education
University of California, Santa Barbara 1982 — 1987
Bachelor of Arts (B.A.), Psychology
Abraham Lincoln High School 1980 — 1982
Diploma, 12
Lick Wilmerding 1978 — 1980
high school
USAA July 2010 - Present
Pearl Meyer & Partners April 2007 - August 2010
Buck Consultants, an ACS company May 2000 - April 2007
Buck Consultants 2000 - 2007
Compensation Resource Group February 1997 - May 2000
Skills
Executive Pay, Deferred Compensation, Talent Management, Employee Benefits, Organizational Design, Performance Management, Succession Planning, Workforce Planning, Management, Compensation Structures, Consulting, Organizational...
Education
University of California, Los Angeles 1993 — 1996
Bachelor of Arts, Economics & History
Logicstudio January 1999 - Present
Metatek Systems 1997 - 1999
USAA June 1997 - August 1998
Parallex LLC January 1997 - August 1997
US Cybernetics 1993 - 1996
Cybernetica 1992 - 1995
Cybernetic Distribution Corporation April 1992 - January 1994
Skills
Program Management, Integration, Enterprise Architecture, Information Technology, IT Strategy, Cloud Computing, Business Strategy, Project Management, Security, Strategic Planning, Management, Entrepreneurship, Software Development, Thought Leadership, Requirements Analysis, Business Process..., ITIL, IT Service Management, Analysis, Business Process Design, Solution Architecture, Technology, Product Design, Web Applications, Applications, Strategic Leadership, Visionary, 3D, Product Development, Early-stage Startups, Creative Problem Solving, Product Innovation, Technological Innovation, Global Strategy, Global Business..., Supercomputing, Parallel Computing, Software Design, Database Design, Invention, IT Asset Management, Catalogs, Federal Procurement, Strategic Financial..., Provisioning, Process Automation, BPMN, Scientific Computing, IT Solutions, SaaS
Education
University of California, Santa Barbara 1989 — 1993
College du Leman 1985 — 1986
Randolph Macon Academy 1982 — 1983
USAA December 2011 - May 2013
USAA April 2008 - December 2011
J.B. Hunt Transport, Inc. January 2006 - February 2007
P & N Consulting September 2000 - September 2002
Skills
Forecasting, Analytics, SAS, Cross-functional Team..., Segmentation, Process Improvement, Business Analysis, Competitive Analysis, Analysis, Business Intelligence, Supply Chain Management, Strategic Planning, Statistical Modeling, Predictive Analytics, Logistics
Education
University of Arkansas 2004 — 2006
MBA
JPMorgan Chase October 2008 - Present
USAA February 2008 - October 2008
Washington Mutual 2005 - 2008
Skills
Sales, Loans, Strategic Financial..., Sales Process, Insurance, Underwriting, Property & Casualty..., Fixed Annuities, Risk Management, Banking, Home Equity Lines of..., Finance
Education
University of Central Florida 2002 — 2004
Bachelor of Science in Business Administration, Finance, General
University of Central Florida 2001 — 2004
Bachelor of Science in Business Administration, Finance, General
CBRE Capital Markets May 2011 - Present
Grandbridge Real Estate Capital May 2007 - May 2011
USAA May 2006 - August 2006
Skills
Agency Lending, CMBS, Underwriting, Valuation, FHA financing, Real Estate Financing, Real Estate Economics, Real Estate, Investment Properties, Commercial Real Estate, Commercial Lending, Real Estate Development, Real Estate Transactions, Brokerage
Education
University of Central Florida 2003 — 2007
Bachelor of Science, Finance
Bank of the West January 2015 - Present
Hyundai Capital America September 2013 - December 2014
USAA August 2008 - August 2013
Washington Mutual August 2005 - January 2008
CB Richard Ellis April 2004 - August 2005
UCLA September 2001 - April 2004
Globix 2000 - 2001
Skills
Deferred Compensation, Performance Management, Incentive Programs, Program Management, Process Improvement, Employee Benefits, Human Resources, Leadership, Strategic Planning, Analysis, PeopleSoft, Management, Strategy
Education
UCLA 1995 — 2000
Bachelor of Arts, Economics
Vanguard September 2014 - Present
USAA July 2008 - August 2014
ING August 2007 - June 2008
OneAmerica September 2002 - July 2007
JMC Financial 1992 - 1994
Merrill Lynch 1991 - 1993
Education
Central Missouri State University 1984 — 1988
MetLife May 2013 - Present
Horizon Blue Cross Blue Shield of New Jersey March 2012 - May 2013
OSI RESTAURANT PARTNERS LLC January 2011 - March 2012
USAA July 2007 - January 2011
Internal Revenue Service July 1987 - June 2007
Skills
SAS, Logistic Regression, Predictive Modeling, Data Mining, CHAID, Predictive Analytics, Segmentation, Cross Selling, SPSS, R, Financial Analysis, Fraud, SQL Server, MySQL, Neural Networks, Statistics, Analytics, Data Analysis, Modeling, Cluster Analysis, Linear Regression, Decision Trees, Statistical Modeling, Factor Analysis, Regression, SAS/SQL, Customer Analytics, Multivariate Analysis, Database Marketing, ANOVA, Forecasting, Clementine, SAS programming, Customer Analysis, CRM, Analysis, Business Intelligence, Quantitative Analytics, Marketing Analytics, Business Analytics, Customer Insight, Leadership, Strategy, Financial Services, Pricing, Market Analysis, SAS Programming
Education
University of California, Riverside - A. Gary Anderson Graduate School of Management
MBA, Management
University of the Philippines
BA, Philosophy
USAA Database AnalystAFLFebruary 2000 - August 2000
Sanitors 1999 - 2000
Skills
SQL, MySQL, Java, Websphere, SDLC, Software Development, Java Enterprise Edition, Enterprise Architecture, Agile Methodologies, Requirements Analysis, JSP, Software Project..., Web Services, DB2, SOA, Process Improvement
Education
University of Arizona 1983 — 1987
Toyota Senior Director, Extended OperationsCapital One Auto FinanceOctober 2006 - March 2008
USAA October 2001 - October 2006
sears 1989 - 1999
Education
University of Florida - Warrington College of Business Administration 2001 — 2004
MBA
University of Central Florida - College of Business Administration 1989 — 1991
BS
USAA November 2013 - Present
USAA June 2010 - November 2013
Bayview Financial January 2006 - June 2010
Acxiom January 2004 - January 2006
Acxiom January 2000 - January 2006
Skills
SSRS, Enterprise Software, Crystal Reports, Business Intelligence, Business Intelligence..., Business Objects, Leadership, Troubleshooting, System Administration, Microsoft SQL Server, Data Warehousing, Management
Education
University of Arkansas 1995 — 1999
BA, Computer Information Systems Q.A.
PayPal May 2015 - Present
USAA November 2012 - January 2015
USAA March 2011 - October 2012
USAA September 2010 - March 2011
University of San Francisco August 2008 - May 2010
University of San Francisco September 2009 - February 2010
Rickshaw Bagworks July 2009 - November 2009
San Francisco Zoo 2006 - August 2008
Stanford Law School 2004 - 2006
Stanford Law School 2002 - 2004
Skills
Non-profits, Fundraising, Event Planning, Research, Strategic Planning, Social Media, Event Management, Volunteer Management, Public Speaking, Community Outreach, Data Analysis, Project Management, Public Relations, Marketing, Program Management, Microsoft Excel, Marketing Strategy, Social Media Marketing, Spanish, PowerPoint, Philanthropy, Leadership, Business Development
Education
University of San Francisco - School of Management 2008 — 2010
MBA, International Business and Finance
University of California, Los Angeles
BA, American Literature and Culture
USAA July 2015 - Present
USAA April 2013 - July 2015
USAA March 2007 - April 2013
Alcatel-Lucent January 2000 - March 2007
Bell Labs Lucent Technologies 2000 - 2007
Corning Incorporated 1998 - 2000
Dayton Tire - a division of Bridgestone/Firestone December 1995 - March 1998
Skills
Strategic Partnerships, Supply Management, Procurement, Process Improvement, Contract Negotiation, Vendor Management, Leadership, Integration, Strategy, Project Management, Risk Management, Product Development, Operational Excellence, Business Strategy, Cross-functional Team..., Sourcing, Strategic Sourcing, Analysis, Product Management, Management, Business Process..., Materials Management, Purchasing, Telecommunications, CRM, Negotiation, Program Management, Supply Chain Management, Operations Management, Supply Chain, Pricing, Team Leadership, Outsourcing, Change Management, Competitive Analysis, Strategic Planning, Call Centers, New Business Development, Team Building, Logistics, Business Development, Start-ups, Governance
Education
University of Central Oklahoma 1994 — 1997
BBA, Purchasing and Materials Management
Certified Product Manager
Certified Purchasing Manager and Accredited Purchasing Practitioner
Concordia University
Masters of Business Administration Candidate
Corning Procurement Training Program
USAA's Manager Candidate School
YapStone, Inc. June 2011 - Present
USAA February 2008 - December 2009
Law Offices of Jonathan Brand September 2002 - February 2008
Skills
Claim, Workers Compensation, Personal Injury, Injury, Insurance, Underwriting, Property & Casualty..., Risk Management, Liability, Life Insurance, Mortgage Lending, Casualty
Education
University of California, Berkeley 1997 — 2001
BA, SOCIOLOGY
Genify.com January 1999 - Present
Ford Microelectronics 1998 - 1999
State Farm Insurance 1997 - 1998
IDS/AMEX 1997 - 1998
USAA 1997 - 1998
Cargill 1997 - 1998
Digitalk 1994 - 1995
Aoraki Corporation (formally UNISYS LINC) 1991 - 1994
InfoTech Systems January 1982 - December 1989
Lincoln University New Zealand January 1984 - June 1989
Skills
SharePoint, VisualAge, COM, WCF, .NET, Smalltalk, C#, SQL Server, ASP.NET, Silverlight, Visual Studio, ASP, Win32, XML, WPF, SharePoint Designer, LINQ, Web Services, ADO, Visual Basic, SQL, DCOM, HTML, Visual C++, T-SQL, C++, TFS, JavaScript, ActiveX, Operating Systems, Software Development, Requirements Analysis, Modeling, OOP, Windows, Software Engineering, Object Oriented Design, REST, Architecture, Application Development, Software Design, Web Development, Web Applications, Multithreading
Education
University of Canterbury 1980 — 1981
MSc, Computer Science
University of Canterbury 1976 — 1979
BSc, ComputerScience
USAA June 2013 - August 2015
City and County of San Francisco June 2009 - August 2012
City and County of San Francisco May 2006 - June 2009
City and County of San Francisco September 2005 - May 2006
City and County of San Francisco August 2004 - September 2005
Skills
Customer Service, Training, Community Outreach, Research, Outlook, Social Media, Government, Microsoft Office, Microsoft Word, Microsoft Excel, Administration, Supervisory Skills, Basic HTML, Training Manuals, PowerPoint, Oracle Applications, Web Content Management, Lotus Notes, Photoshop Elements, Virginia Notary
Education
University of California, Irvine 2000 — 2004
B.A., International/Global Studies, 3.5 / 4.0
San Mateo High School 1997 — 2000
USAA July 2015 - Present
Law Offices of Catherine A. Walsh October 2012 - June 2015
Gordon & Wong Law Group July 2012 - October 2012
McDOWELL SHAW COLMAN July 2011 - July 2012
Bassi, Martini, Edlin & Blum LLP April 2004 - July 2011
Education
San Francisco Law School 2003 — 2007
J.D.
University of California, Berkeley 1999 — 2003
B.A., Political Science
USAA July 2015 - Present
USAA April 2013 - August 2015
USAA September 2007 - April 2013
University of Maryland July 2001 - May 2003
University of California, Riverside July 1998 - June 1999
Skills
Series 7, Retirement Income..., Retirement Planning, IRA's, Series 24, Series 65, Series 6, Series 63, Certified Financial...
Education
Western Illinois University 1999 — 2001
Master of Science, College Student Personel
University of California, Riverside 1994 — 1998
Bachelor of Arts (B.A.), Psychology
HSBC Manager, Relationship OutreachAmerican Red CrossSeptember 2000 - May 2005
USAA April 1998 - September 2000
Education
University of Central Florida 1989 — 1993
Journalism, Public Relations, Advertising, Business
Leonard W. Moen & Associates September 2004 - Present
Legal Specialty Services June 2004 - October 2006
Ferguson Law Firm February 2003 - April 2004
USAA August 1991 - September 2002
Skills
Litigation Management, Liability, Personal Injury, Legal Research, Litigation, Depositions, Motions, Courts, Subrogation, Pleadings, Legal Writing, Insurance, Civil Litigation, Claim, Hearings
Education
University of Washington School of Law 1981 — 1984
J.D., Law
University of California, San Diego 1977 — 1981
B.A., Political Science
Washington State University 1975 — 1977
USAA February 2004 - July 2010
Skills
Public Speaking, Coaching, Team Building, Customer Service, Process Improvement, Call Center, Insurance, Strategic Planning, Team Leadership, Leadership Development, Leadership, Program Management, Change Management, Project Management, Training, Microsoft Office, Risk Management, Vendor Management, Visio, Outlook, Organizational..., Management, Project Planning, Software Documentation, Budgets, Contract Negotiation, Sales, Call Centers, Business Analysis, Operations Management, Policy, Analysis, Performance Management, Data Analysis, Strategy, Employee Relations, Business Process..., Time Management, Management Consulting, Cross-functional Team..., Government, Workshop Facilitation, Nonprofits, Human Resources, Fundraising, Public Relations, Employee Training, Recruiting
Education
University of Arizona 1963 — 1967
Bachelor of Arts (B.A.), Political Science and Government
Corporate Resource Services December 2013 - Present
Treliant Risk Advisors June 2013 - December 2013
Fortace, LLC February 2013 - June 2013
Allonhill October 2012 - December 2012
Solomon Edwards Group October 2011 - June 2012
USAA September 2010 - March 2011
Wells Fargo February 2009 - August 2009
Skills
Financial Analysis, Business Analysis, Risk Management, Anti Money Laundering, Bank Secrecy Act, International Banking..., OFAC, SAR, Enhanced Due Diligence, Customer Due Diligence
Education
University of California, Los Angeles 1979 — 1983
Bachelors, Business Administration
Riviera Day School August 2007 - Present
Riviera Day School 2006 - 2007
USAA January 1993 - June 2006
Skills
Underwriting, Property & Casualty..., Claim, Insurance, Casualty, Liability, Claims Management, Legal Liability, General Insurance, Umbrella Insurance, Commercial Insurance, Analysis, Property Damage, Subrogation, Customer Retention, Training, Customer Service, Leadership, Property Claims, Casualty Insurance, Professional Liability, Team Building
Education
University of Central Florida 1990 — 1992
BS, Business Administration
Lake Howell High School 1984 — 1988
USAA February 2010 - Present
Starwood Hotels & Resorts Worldwide, Inc. 2006 - 2009
Skills
Certified Public..., Due Diligence, CPA, Tax, Accounting, Tax Returns, Income Tax, Auditing, Sales Tax, Journal Entries, Preparation, Financial Analysis, Tax Compliance
Education
University of Arizona
Bachelor of Science (BS), Finance, Accounting and Economics
TD Ameritrade July 2010 - Present
USAA July 2004 - February 2010
Charles Schwab & Co August 2000 - July 2004
Vanguard December 1996 - July 2000
Skills
Series 6, Series 7, Series 9, Series 10, Series 24, Series 63, Series 65, FINRA, CFP(R), Investment Advisory, Retirement Planning, Wealth Management, Asset Allocation, Retirement, Investment Strategies, IRAs, Mutual Funds, Financial Advisory, Wealth, Securities, Fixed Annuities, Estate Planning, Strategic Financial..., Proficient in Salesforce, 401k, ETFs
Education
University of Arizona 1992 — 1994
BS, Business Administration
USAA December 2013 - Present
Walmart April 2013 - Present
Catamaran July 2012 - Present
Catalyst Rx June 2011 - July 2012
Walgreens April 2010 - May 2011
Avon September 2009 - March 2010
Skills
Datastage, ETL, Data Warehousing, Teradata, Business Objects, Unix Shell Scripting, Oracle, PL/SQL, Abinitio, Erwin, Autosys, Informatica, DB2, Data Integration, Unix, Data Modeling, SQL, Websphere, Access, SQL Server, Oracle SQL, Banking, Architecture, Data Migration, Analysis, SQL*Plus, Shell Scripting, Visio, Windows, Web Intelligence, Crystal Reports, KPI Dashboards, IBM Mainframe, Teradata Data Warehouse, CA7, Control-M, crontab, Netezza, Informix, Ab Initio, RTC, Agile Methodologies, Change Management, Crystal Xcelsius, PeopleSoft, Salesforce.com, Enterprise Architecture, Hadoop, Greenplum
Education
University of Bridgeport
USAA April 2015 - Present
Arizona Opera September 2013 - April 2015
Music Celebrations International June 2012 - May 2013
Clarks Company May 2011 - December 2011
Clarks Company April 2010 - May 2011
Bath and Body Works October 2009 - June 2010
Marie Callenders April 2006 - May 2008
Live Theatre October 2005 - May 2007
Skills
Customer Service, Event Planning, Event Management, Creative Writing, Theatre, Singing, Customer Satisfaction, Training, Social Media
Education
University of Arizona 2007 — 2012
B.A, Theatre Arts
Sahuaro High School 2004 — 2007
USAA June 2015 - Present
Skills
Program Management, Training, Military, Operations Management, Management, Project Planning, Government, Team Leadership, Software Documentation, Project Management, Security Clearance, Logistics, Customer Service, Networking, Leadership, Microsoft Office, Active Directory, Microsoft Excel, Analysis, Strategic Planning, Team Building, Supply Chain Management, Supply Chain, Military Experience, Change Management, Translation, Process Improvement, Access, Microsoft Word, PowerPoint, Budgets, Military Operations, Citrix, Virtualization, Desktop Application..., Desktop Support..., Troubleshooting, VMware Workstation, Information Technology, Intelligence, Negotiation, Army, DoD, SCCM, Mac OS, Outlook, Strategy, Security, Integration, Vendor Management
Education
University of Cambridge 2009 — 2010
Diploma, Information Technology
Mustansiriyah University 1999 — 2003
B.S, Business Administration
USAA November 2014 - Present
USAA March 2013 - November 2014
USAA June 2007 - November 2014
Education
University of Arkansas 1992 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
USAA April 1991 - Present
Skills
Insurance, Casualty, Property & Casualty..., Liability, Subrogation, Claims Management, Claim, Litigation Management, Underwriting, Legal Liability, Property Damage, Claim Investigation
Education
UCLA 1986 — 2000
Bachelor of Arts (B.A.), Political Science and Government
USAA May 2010 - Present
USAA November 2003 - May 2010
MetLife Investors January 2002 - November 2003
American Express May 2001 - January 2002
Skills
Bilingual-Spanish, Series 7, Series 63, Retirement Planning, Wealth Management, Retirement, Investment Strategies, Asset Allocation, Fixed Annuities, Financial Advisory, Wealth, Mutual Funds, Series 65, Certified Financial..., Strategic Financial..., IRAs, Personal Financial..., 401k, Insurance, Life Insurance, Trust Services, Long-term Care, Banking, Risk Management, Wealth Accumulation, High Net Worth..., 529 Plans, 401k Rollovers, Bonds, Roth IRA, College Savings Plans, Retirement Plan..., Pensions, Long Term Care Insurance, Series 6, Wealth Management..., Securities, Asset Management
Education
Cannon Institute of Higher Learning 2012 — 2013
CTFA
Rice University 2008 — 2009
UC Berkeley 1990 — 1995
BA, Economics
UC Davis March 2004 - Present
USAA 1986 - 2003
Chico Enterprise-Record 1974 - 1976
Skills
Nonprofits, Event Planning, Research, Healthcare, Community Outreach, Public Speaking, Fundraising, Program Development, Strategic Planning, Staff Development, Public Relations, Leadership, Team Building, Volunteer Management
Education
UC Davis 1994 — 1998
Master of Business Administration (MBA), Marketing and Finance
EY July 2014 - Present
Capital One 2003 - 2012
Price Waterhouse Management Consultants 2000 - 2003
FICO 1998 - 2000
USAA 1992 - 1998
Associates Financial Services 1984 - 1992
Skills
Credit Risk, Risk Management, Financial Analysis, Credit Analysis, Risk Assessment, Management, Marketing Strategy, Statistical Modeling, Global Regulatory..., Credit Lending, Analytics, Predictive Analytics, Predictive Modeling
Education
NYU Stern School of Business 2012 — 2013
Master of Science (MS), Risk Management
University of California, Berkeley 1987 — 1990
Bachelor of Arts (BA), Economics
USAA July 2013 - Present
Skills
AutoCAD, Solidworks, Matlab, ANSYS, Mechanical Engineering, Engineering, Finite Element Analysis, CAD, Inventor, Labview, Microsoft Office, Fluid Mechanics, Heat Transfer, Machining, Thermodynamics, Pro Engineer, Mathematica, Automation
Education
University of Arizona 2008 — 2013
Bachelor of Science (BS), Mechanical Engineering
Retired Claims Manager claims managerUSAAAugust 2003 - November 2011
USAA September 1983 - July 2003
Skills
Insurance, Claim, Claims Management, Property & Casualty..., Liability, Casualty, Underwriting
Education
University of California, Davis
Bachelor's degree
Sdvest Real EstateSdvestAugust 2001 - April 2013
USAA May 1986 - August 2001
Skills
Project Management, Property Management, Project Planning, Proposal Writing
Education
UC Davis
PM
Citi June 2014 - Present
Citi January 2013 - June 2014
Citi December 2010 - December 2012
Citi January 2010 - December 2010
Citi March 2008 - January 2010
USAA December 2007 - February 2008
City of Winter Park/Central Florida HIDTA December 2002 - December 2007
Skills
Bank Secrecy Act, AML, Fraud, Fraud Detection, OFAC, KYC, Anti Money Laundering, USA PATRIOT Act, Operational Risk..., Financial Risk, Suspicious Activity..., Retail Banking, Intelligence Analysis, Criminal Investigations, Operational Risk, Banking, Due Diligence, Financial Services, Risk Management
Education
University of Central Florida
Bachelor of Science (BS), Business Administration and Management, General
Hillsborough Community College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
USAA August 2015 - Present
USAA June 2014 - August 2014
Skills
Oral & Written..., SQL, Microsoft Office, Written & Oral..., Project Management, Agile Methodologies, SDLC, Information Systems, Long Distance Running, Athletics
Education
University of Arizona 2011 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems, General