USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
U.S. Department of Veterans Affairs, Office of General Counsel January 2015 - May 2015
CentroMed August 2014 - December 2014
USAA May 2014 - August 2014
The University of Texas at San Antonio January 2014 - May 2014
Mexican American Legal Defense and Education Fund August 2013 - November 2013
Office of the Attorney General May 2013 - August 2013
Mani Sloan & Little August 2011 - February 2012
USAA May 2011 - August 2011
Hollister Co May 2007 - April 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, Legal Writing, Editing, Legal Research, SPSS, Critical Thinking, Nonprofits, LexisNexis, Westlaw, Negotiation, Training, Time Management, Community Outreach, Litigation
Education
St. Mary's University School of Law 2012 — 2015
The University of Texas at San Antonio 2007 — 2010
Bachelor of Arts (B.A.), Political Science and English
Investment Professionals, Inc. July 2012 - October 2013
Sirius Computer Solutions June 2008 - September 2010
USAA December 1991 - July 2001
Skills
Succession Planning, Recruiting, Change Management, Performance Management, Employee Benefits, Employee Relations, Strategic Policy..., Employee Health and..., Organizational..., Training, Payroll, HR Compliance/EEOC, Internal Investigations, Employee Communications, Leadership Development..., Leadership, Employee Training, Deferred Compensation, Personnel Management, Leadership Development, Benefits Administration, Employee Engagement, Strategy, HRIS
Education
University of the Incarnate Word 1992 — 1996
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1977 — 1981
Bachelor of Arts (BA), cum laude honors, International Relations and MInor in Economics
USAA 2011 - Present
Helmsman Financial April 2007 - April 2011
Fidelity Investments January 2001 - October 2005
Fidelity Investments 2001 - 2004
Skills
Investments, Estate Planning, Retirement, Series 7, Insurance, Financial Planning, Retirement Planning, Portfolio Management, Financial Analysis, Wealth Management, Strategic Financial..., Risk Management, 401k, Wealth, Financial Advisory, Mutual Funds, Investment Advisory, Wealth Management...
Education
American College 2011 — 2013
Chartered Financial Consultant
Canon Financial Institute 2012 — 2012
Certified Wealth Strategist
American College 2009 — 2011
Certified Financial Planner
The University of Dallas 2002 — 2004
M.B.A., Managment
Stephen F. Austin State University 1995 — 1999
B.B.A, Marketing
USAA February 2015 - Present
Aria Capital Advisors, LLC May 2012 - February 2015
BISNet Business Information Systems and Vantage Benefits Administrators August 2011 - October 2012
Calton & Associates, Inc April 2008 - August 2011
Ameriprise Financial December 2007 - March 2008
On Tour Dance Challenge January 2002 - September 2007
Anderson, Loto & Young March 2001 - January 2002
Stellar Financial Services 1997 - 2001
Skills
Mergers & Acquisitions, Business Development, Mergers, Management, Finance, Restructuring, Strategic Planning, New Business Development, Investments, Business Strategy, Due Diligence, Strategy, Leadership, Investment Banking, Corporate Finance, Securities, Financial Services, Business Planning, Private Equity, Financial Advisory
Education
University of Massachusetts
Master of Business Administration (M.B.A.)
St. Petersburg College
Bachelor of Science (BS), Finance
Sandpiper Insurance Services, Inc. October 2004 - Present
USAA August 1990 - October 2004
Education
St. Petersburg College
E Mortgage Management, LLC. September 2015 - Present
Guaranteed Rate May 2015 - Present
The Heckman Group at Southwest Funding October 2014 - May 2015
National Agents Alliance Corporate June 2010 - June 2013
SunTrust Mortgage 2012 - 2013
USAA March 2011 - November 2011
Mortgage Masters USA July 2008 - June 2010
GreenPoint Mortgage/Capital One 2004 - 2007
Webster Bank 2003 - 2004
Skills
Sales, Insurance, Mortgage Lending, Sales Operations, Retirement Planning, Disability Insurance, Time Management, Underwriting, Mortgage Banking, Loans, Credit, Loan Origination
Education
St. Petersburg College
AA Degree, Business Management
Clearwater Central Catholic HS 1987 — 1991
The Hartford January 2007 - Present
The Hartford May 1995 - December 2006
Colonial Penn Insurance September 1988 - April 1995
USAA July 1986 - August 1988
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, General Insurance, Commercial Insurance, Casualty, Legal Liability, Risk Management, Commercial Lines
Education
University of South Florida 1983 — 1986
Bachelor of Arts
St. Petersburg College 1980 — 1983
Associates of Arts
USAA 2014 - Present
U.S. Army 2004 - 2013
Skills
Logistics Management, Logistics, Military Logistics, Military, Warehousing, Supply Chain Management, Security Clearance, Operational Planning, Military Experience, Operations Management, Supply Chain, DoD, Inventory Management
Education
State University of New York College at Old Westbury
MIS
USAA August 2014 - Present
TEKsystems July 2013 - August 2014
Bell Helicopter 2000 - 2013
Cessna Aircraft Company 1999 - 2000
Lockheed Martin 1991 - 1999
Andersen Consulting 1989 - 1991
McCormack and Dodge 1986 - 1989
Dallas Corporation 1984 - 1986
LTV Aerospace and Defense 1982 - 1984
Skills
Motivated self-starter, Analytical Reasoning, User Interaction, Time Management Skills, Requirement..., Organizational Skills, Testing Processes, Programming / Analysis..., Problem Analysis /..., Mainframe experience, MRP, Mainframe, Time Management, SharePoint, System Testing, Program Management, Integration, Quality Assurance, Oracle
Education
Stephen F. Austin State University 1978 — 1982
Bachelor of Science (BS), Mathematics, Physics, Computer Science, Summa Cum Laude
Clark, Treviño & Associates October 2014 - Present
Law Office of Robert House, PLLC November 2010 - October 2014
Lorenz & Lorenz, LLP May 2012 - June 2013
Thomas J Henry September 2011 - May 2012
St. Mary's University December 2008 - May 2010
Law Offices of Stephen F. White May 2009 - September 2009
ACE Quality, Inc September 2007 - January 2009
USAA October 2002 - September 2007
HCA June 2002 - October 2002
Blue Cross and Blue Shield of Texas May 2001 - June 2002
Skills
Litigation, Mediation, Trials, Negotiation, Legal Research, Legal Writing, Civil Litigation, Biomarker Discovery, Family Law, Personal Injury, Courts, Criminal Law, Medical Malpractice, Contract Negotiation, Depositions, Westlaw, Personal Injury..., Intellectual Property, Hearings
Education
St. Mary's University School of Law 2007 — 2010
JD, LAW
St. Mary's Institute on World Legal Problems at the University of Innsbruck 2008 — 2008
The University of Texas at San Antonio 2005 — 2007
Bachelor of Science, Computer Science; Computer and Information Security
Liberty Mutual Insurance March 2015 - Present
Self -Employed November 2013 - February 2015
USAA 2012 - February 2015
USAA April 2008 - January 2012
USAA February 2006 - April 2008
USAA May 2004 - February 2006
USAA September 2000 - May 2004
Skills
Underwriting, Compliance, Insurance, Mentoring, Property & Casualty..., Business Strategy, Microsoft Office, Research, Risk Management, Regulatory Requirements, Legal Research, Product Development, Product Compliance, Business Process..., Leadership
Education
St. Mary's University School of Law 2007 — 2011
Doctorate, Jurisprudence
The University of Texas at San Antonio 2001 — 2004
Bachelor of Arts, Cum Laude, English
Bank of America August 2014 - Present
Veritas Funding April 2014 - June 2014
American Mortgage and Equity Consultants, Inc. January 2014 - April 2014
Arizona Wholesale Mortgage, Inc May 2013 - January 2014
Hunter Financial Group December 2012 - May 2013
USAA August 2011 - July 2012
Charles Schwab October 2010 - August 2011
Empire Asset Management Group May 2008 - October 2010
Skills
Investments, Residential Mortgages, Series 7, Series 63, Loan Origination, Encompass, Reuters, Microsoft Office 2007, ETFs, Mutual Funds, Technical Analysis, Fundamental Analysis, Options, Options Strategies, QuickBooks, Gretl, Statistical Data..., Brokerage, Margin, College Education..., Retirement Planning, Personal Financial..., First Time Home Buyers, Refinance, Investment Properties, FHA, VA loans, Mortgage Banking, Finance, Real Estate, Portfolio Management, Real Estate Financing
Education
SUNY Plattsburgh 2006 — 2010
Bachelor's degree, Finance and Business with Minors in Accounting and Economics
USAA July 2010 - Present
Citi October 2008 - July 2010
Altig - American Income Life Insurance Company March 2006 - August 2008
Skills
Risk Management, Process Improvement, Financial Analysis, Financial Services, Change Management, Team Management, Coaching and mentoring, Business Relationship..., Problem Solving, Customer Service..., Customer Service, Call Centers, Management, Recruiting, Program Management, Training
Education
Strayer University (VA) 2011 — 2012
Master of Business Administration (M.B.A.), Project Management
Virginia Union University 2004 — 2008
Bachelor of Science (BS), Entrepreneurial and Small Business Operations
Engle Martin & Associates August 2012 - Present
Bates Adjusting 2008 - 2012
Totura & Company 2004 - 2008
USAA January 1993 - September 2001
Skills
Liability, Legal Liability, Claim, Property & Casualty..., Professional Liability, Insurance, Property Damage, Xactimate, Subrogation, Risk Management, Casualty, Adjusters, Property Claims, Commercial Insurance, Commercial Lines
Education
St. Petersburg College 1987 — 1990
Bachelor of Science (BS), Mass Communication/Media Studies
VMD Systems Integrators May 2010 - Present
USAA September 2007 - September 2009
US Navy November 1997 - August 2007
Skills
Microsoft SQL Server, DoD, Command, Security Policy, Navy, Physical Security, Security Clearance, Information Assurance, Military, Force Protection, Security, Counterterrorism, Military Training, Government Contracting, Weapons, Active DoD Secret..., Intelligence Analysis, Military Experience
Education
Strayer University 2013 — 2016
Bachelor's Degree, Criminal Justice and Corrections
Tidewater Community College 2010 — 2012
Associate of Science (A.S.), Electrical/Electronics Maintenance and Repair Technology
Alfred M Barbe High 1994 — 1997
Cessna Aircraft Company August 2006 - July 2012
Perot Systems Corporation December 2005 - July 2006
USAA July 2005 - November 2005
Cargill September 2004 - June 2005
University of Phoenix June 2003 - June 2005
Koch Industries Inc September 1979 - August 2002
American General Insurance Company September 1976 - August 1979
Skills
Certified Project..., ITIL v3 Foundations..., Business Intelligence..., SAP, SDLC, MS Project, Business Objects, Hyperion Enterprise, Clarity, Oracle Applications, Data Warehousing, Visio, Microsoft Excel, Microsoft Word, PowerPoint, XML, Six Sigma Greenbelt..., Earned Value Management
Education
Wichita State University 1995 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Stephen F. Austin State University 1970 — 1976
Bachelor of Science (BS), Computer Science
Munoz & Associates Allstate Agency December 2012 - Present
USAA July 2011 - Present
Humane Society of San Antonio December 2007 - May 2009
Skills
Social Media, Insurance, Marketing, Sales, Customer Service, Event Management, Marketing Strategy, Microsoft Excel
Education
Stephen F. Austin State University
Bachelor's degree, communications
Begum Law Group LLC and Villarreal & Begum LLC March 2014 - Present
Davis Law Firm August 2006 - Present
Allstate August 2001 - July 2006
USAA October 2000 - July 2001
Carabin, Shaw & Johnson 1997 - 2000
Skills
Jury Trials, Trial Practice, Jury Selection, Personal Injury..., Civil Litigation, Litigation Management, Personal Injury
Education
St. Mary's University School of Law 1989 — 1992
Juris Doctor, Law
Texas A&M University 1982 — 1987
Bachelor of Arts, Philosophy
Alamo Heights
Walsh Gallegos Treviño Russo & Kyle P.C. August 2014 - Present
Walsh Gallegos Treviño Russo & Kyle P.C. July 2013 - May 2014
USAA May 2013 - July 2013
Judge Pamela Mathy, U.S. Magistrate Judge for the Western District of Texas January 2013 - May 2013
Walsh Gallegos Treviño Russo & Kyle P.C. August 2012 - December 2012
The United States Attorney's Office for the Western District of Texas July 2012 - August 2012
Law Office of James & Reynolds January 2011 - July 2011
Education
St. Mary's University School of Law 2011 — 2014
Doctor of Law (J.D.)
Texas A&M University 2008 — 2010
Bachelor of Arts (BA), Political Science
Girl Scouts of Southwest Texas August 2014 - Present
Girl Scouts of Southwest Texas December 2013 - August 2014
San Antonio Youth Centers June 2012 - November 2013
USAA April 2011 - July 2012
Alamo Colleges July 2010 - August 2011
Westside Development Corporation December 2009 - April 2010
Westside Development Corporation December 2009 - April 2010
St. Mary's University 2006 - 2010
Skills
Event Planning, Community Outreach, Nonprofits, Social Media, PowerPoint, Public Relations, Social Networking, Microsoft Office, Student Affairs, Volunteer Management, Microsoft Word, Microsoft Excel, Higher Education, Event Management, Program Development, Leadership Development, Research, Writing, Resume Writing, Communication Skills, Spanish-speaking, Community Engagement, Public Speaking, Editing
Education
St. Mary's University 2006 — 2010
Bachelor of Arts (B.A.), Communication, General
Columbia University in the City of New York April 2014 - Present
Random House December 2014 - June 2015
Apple April 2013 - September 2013
USAA July 2011 - April 2013
River's Edge Digital Media September 2007 - December 2011
Like 8 Films September 2006 - November 2010
The Fresh Air Fund 2007 - 2007
Skills
Film Production, Digital Media, Social Media, Film, Short Films, Editing, Photoshop, Final Cut Pro, Video Production, Video Editing, Video, New Media, Final Cut Studio, Event Planning
Education
Columbia University in the City of New York 2013 — 2016
Master of Fine Arts (MFA), Creative Producing
St. Olaf College 2005 — 2009
English, Media and Film Studies
USAA February 2014 - Present
Fidelity National Information Services August 2011 - February 2014
Citizens Property Insurance April 2010 - August 2011
Bank of America September 2007 - April 2010
Luxury & Beach Realty, Inc. December 2004 - April 2008
Capital One November 1998 - September 2004
AAA Auto Club South 1987 - 1998
Skills
Customer Retention, Customer Service, Sales, Call Centers, Mortgage Lending, Banking, Loans, Microsoft Office 2007, Customer Experience, Claims Management, Microsoft Office 2013, Credit Cards, Finance, Insurance, Leadership, Risk Management
Education
St. Petersburg College 2015 — 2019
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
University of South Florida 2015 — 2019
no degree, Women's Studies
St. Petersburg College 2014 — 2016
Bachelor's Degree, Finance and Financial Management Services
Publix Bakery November 2013 - Present
Strachan's Homemade Ice Cream and Desserts March 2013 - April 2014
USAA January 2011 - May 2011
Innisbrook Golf and Spa Resort October 2008 - December 2010
Plumlee Gulf Beach Realty January 2006 - February 2007
U.S. Coast Guard February 2000 - January 2006
Skills
Hotels, Food & Beverage, Baking, Cupcakes, Food Safety, Cake Decorating, Bakery, Hospitality Management, Food Quality, Hospitality, Hospitality Industry, Hotel Management, Front Office, Resorts, Catering, Tourism, Restaurants, Customer Service, Customer Satisfaction, Time Management, Food, Marketing, Restaurant Management, Banquets
Education
National Registry of Food Safety Professionals 2012 — 2012
Certified Food Safety Manager (Serve Safe), Food Safety
University of South Florida 2011 — 2012
Bachelor of Science (BS), Hospitality Management
St. Petersburg College 2009 — 2010
Associate of Science (AS), Hospitality Management
Cox Business February 2014 - Present
Cox Business August 2011 - February 2014
Verizon May 2006 - November 2010
USAA March 2003 - May 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media, Multi Tasking, Training, Customer Satisfaction, Outlook
Education
Strayer University (VA) 2007 — 2013
Bachelor's degree, Business Administration, Management and Operations
Tidewater Community College 2003 — 2006
Associate of Science (AS), General Studies
Advanced Individual Training - U.S. Army 1999 — 1999
Signal Communications
USAA July 2013 - Present
Deloitte & Touche LLP April 2007 - June 2013
AT&T / BellSouth June 2001 - April 2007
BellSouth Corporation September 1997 - June 2001
BellSouth Telecommunications June 1986 - September 1997
Skills
Enterprise Risk..., Risk Management, Risk Assessment, Risk Analysis, Operational Risk, Organizational Culture, Portuguese, Financial Risk, Governance
Education
University of Alabama in Huntsville
Ph. D., Industrial & Systems Engineering / Engineering Management
University of Florida
M. S., Industrial & Systems Engineering
Stetson University
B. S., Physics
Dell, Inc. August 2005 - Present
Dell, Inc. March 2002 - August 2005
Dell, Inc. September 1999 - March 2002
USAA February 1999 - September 1999
USAA May 1995 - 1999
Skills
Outsourcing, Software Licensing, Program Management, Contract Negotiation, Cloud Computing, Business Process..., Consulting, Vendor Management, Cross-functional Team..., Mergers, Licensing, Business Development, BPO, Contract Management, Risk Management, Salesforce.com, Business, Negotiation, Team Leadership, SaaS, Mergers & Acquisitions, Business Alliances, Business Strategy, Managed Services, Strategy, Account Management, Strategic Partnerships, Start-ups, CRM, Executive Management, Leadership, Management, Information Technology, Sales Process, Process Improvement, Enterprise Software, Sales Operations, Solution Selling, Direct Sales, Business Analysis
Education
St. Mary's University School of Law 1992 — 1995
Juris Doctor, Law
The University of Texas at Austin 1988 — 1991
BBA, Business
Texas A&M University 1990 — 1990
EthInv Partners January 2012 - Present
The Hartford January 2010 - March 2012
USAA September 2003 - January 2010
GE Financial Assurance March 1998 - August 2003
Continental Insurance Company 1988 - 2003
Prudential Financial September 1995 - March 1998
Skills
Insurance, Underwriting, Property & Casualty..., Casualty, Claims Management, Process Improvement, Business Process..., Customer Service, Strategic Planning, Risk Management, Claim, Liability, General Insurance, Call Centers, Negotiation, Strategy, Customer Satisfaction, Management, Team Building, Operations Management, Executive Management, Subrogation, Litigation Management, Leadership, Legal Liability, Business Analysis, Workers Compensation, Professional Liability, Change Management, Commercial Lines, Health Insurance, Commercial Insurance, Financial Services, Vendor Management, Financial Risk, Customer Retention, Performance Management, Reinsurance, Employee Benefits, Analysis
Education
State University of New York College at Plattsburgh 1972 — 1974
BS, Economics
USAA July 2014 - Present
Stevens Institute of Technology September 2012 - May 2014
McCann Torre Lazur May 2013 - August 2013
USA Pools Inc. May 2012 - August 2012
Lake Forest Yacht Club May 2008 - August 2011
Skills
CSS, HTML 5, HTML, After Effects, Photoshop, Graphics, Logo Design, Photography, Illustrator, Video Editing, Final Cut Pro, Image Editing, Adobe Creative Suite, Motion Graphics, Animation, Maya, User Interface Design, C++, Java, JavaScript, Arduino, Microsoft Office, jQuery, Matlab, Microsoft Excel
Education
Stevens Institute of Technology 2010 — 2014
Bachelor of Science (B.S.), Computer Science
Stevens Institute of Technology 2010 — 2014
Bachelor of Arts (B.A.), Art and Technology
Jefferson Township High School
USAA May 2014 - Present
Levin Financial Group October 2012 - May 2014
Skills
Investments, Long-term Care, Wealth Management, Strategic Financial..., Sales Management, Business Strategy, Business Development, Management, Selling, Insurance, New Business Development, Sales, Fixed Annuities, Solution Selling, Direct Sales, Retirement Planning, Strategic Planning, Leadership, Disability Insurance, Retirement
Education
University of South Florida 2011 — 2013
Bachelor's degree, Finance
St. Petersburg College 2009 — 2011
Associate's degree, Banking and Finance
benjamin logan high
USAA June 2014 - Present
Enterprise Rent-A-Car June 2012 - June 2014
Enterprise Holdings Inc. July 2005 - June 2012
Citicorp Financial June 2004 - July 2005
Pesco Pest and Termite July 2001 - June 2004
Skills
B2B, Coaching, Cold Calling, Customer Retention, Customer Satisfaction, Customer Service, Management, New Business Development, Sales Operations, Sales Process, Team Building, Account Management, Direct Sales, Marketing, Profit, Recruiting, Sales Management, Salesforce.com, Selling, Sales
Education
St. Petersburg College
Associate's degree
University of South Florida
Bachelor's degree, Communications
USAA 2014 - Present
University of the Incarnate Word 2013 - May 2014
Law Office of Sharna Terese Caceres 2011 - 2014
The Surrogacy Alliance 2010 - 2011
Texas Rio Grande Legal Aid 2009 - 2009
The Honorable Judge Gloria Saldana 2008 - 2009
Freelance 2007 - 2008
Valero Energy Corporation 2006 - 2006
Telemundo Media, a division of NBCUniversal 2005 - 2005
Skills
Legal Research, Mediation, Legal Writing, Public Speaking, Community Outreach, Legal Issues, Nonprofits, Public Policy, Legal Assistance, Hearings, Fundraising, Editing, Government, Legal Advice, Courts, Politics, Corporate Communications, Media Relations, Strategic Public..., Negotiation, International Relations, Contract Negotiation, Adoption Law, Legal Compliance, Legal Documents, Advocacy, Social Media, Litigation
Education
St. Mary's University School of Law
Juris Doctor
National Center for Adoption Law and Policy
National Adoption Law Institute
University of Nevada-Las Vegas, William S. Boyd School of Law
Dispute Resolution Institute
University of the Incarnate Word
Bachelor of Arts, Communication Arts
Life Insurance Council of New York January 2014 - Present
AIG April 2007 - Present
Invesco Ltd. July 1999 - March 2007
USAA May 1992 - June 1999
Skills
Securities, Hedge Funds, Alternative Investments, Investment Advisory, Licensing, Asset Managment, Investments, FINRA, Corporate Governance, Securities Regulation, Mergers, Litigation Management, Risk Management, Mergers & Acquisitions, Insurance, Corporate Law, Series 24, Financial Services, Asset Management
Education
St. Mary's University School of Law 1990 — 1993
Juris Doctor
Texas A&M University 1986 — 1990
BBA, Finance
Advantage XPO Staffing for Citibank May 2014 - Present
USAA January 2013 - May 2014
JPMorgan Chase May 2011 - October 2012
JPMorgan Chase November 2009 - May 2011
JPMorgan Chase September 2006 - November 2009
Skills
Microsoft Office, Customer Satisfaction, Adaptability, Flexibility, Analytical Skills, Training, Selling, Human Resources
Education
Strayer University 2013 — 2014
Bachelor of Science (BS), Business Administration/Marketing
Hillsborough Community College 2005 — 2012
Associate of Arts (A.A.), General Studies
USAA August 2011 - Present
White & Associates July 2002 - May 2005
Goodmans Interior Structures January 1999 - January 2002
KI March 1995 - October 1999
Petrie Stores Corporation January 1994 - January 1995
Petrie Stores Corporation January 1990 - January 1995
Education
St. Norbert College 1991 — 1993
B.A., Political Science
Law Offices of Gregory V. DeBernard July 2014 - Present
Law Offices of Kelly O'Connor February 2012 - July 2014
Arnold & Taylor, PLLC June 2009 - March 2012
Shelton & Valadez, PC September 2007 - November 2008
Ball and Weed, PC August 2006 - September 2007
USAA 2005 - 2006
Skills
Litigation, Product Liability, Personal Injury, Insurance, Arbitration, Legal Writing, Commercial Litigation, Hearings, Mediation, Personal Injury..., Medical Malpractice, Trials, Public Liability, Automobile Accidents, Motions, Pleadings, Subrogation, Liability, Civil Litigation, Depositions, Insurance Law, Litigation Management, Legal Research, Courts, Alternative Dispute..., Torts, Bankruptcy, Appeals, Family Law
Education
St. Mary's University School of Law 2003 — 2006
Doctor of Law (JD)
Charles W. Butcher - Attorney At Law April 2011 - Present
Wayne Wright L.L.P. September 2009 - April 2011
St. Mary's University - Center for Legal and Social Justice June 2008 - December 2008
Piña & Associates June 2007 - August 2007
University Of Texas January 2004 - December 2006
CPS Energy January 1999 - January 2003
USAA January 1998 - January 1999
Skills
Litigation, Mediation, Legal Writing, Criminal Law, Family Law, Legal Research, Arbitration, Trial Practice, Employment Law, Criminal Defense, Litigation Support, Personal Injury, Document Drafting, Consumer Law
Education
St. Mary's University School of Law 2006 — 2009
J.D.
St. Mary's University School of Law
Juris Doctor, 2009
The University of Texas at San Antonio
Bachelor of Arts Philosophy, 2006
Matson, Inc December 2011 - Present
The National Bureau of Asian Research October 2009 - Present
USAA November 2006 - Present
Guam Telecom 2006 - Present
Hawaiian Electric Industries (HEI) 2005 - Present
Northrop Grumman Corporation May 2008 - March 2011
Hawaii Superferry April 2008 - October 2009
Hawaiian Airlines May 2005 - October 2008
Trex Enterprises April 2005 - April 2008
Department of Defense 2002 - 2005
Skills
Organizational..., Military, Program Management, Security Clearance, Government, Operations Management, Defense, Systems Engineering, National Security, Submarines, Command, DoD, Military Experience, Leadership, Intelligence, Navy, Aerospace, Military Operations, Government Contracting, Operational Planning, Policy, Top Secret, Proposal Writing, Leadership Development, Process Improvement, Earned Value Management, Team Building, Strategic Planning, Emergency Management, Risk Management, Project Planning, Executive Management, International Relations, Information Assurance, Force Protection, Weapons, Intelligence Analysis, Tactics, Counterterrorism, Air Force, Homeland Security, Military Training, Army, Crisis Management, Federal Government, Electronic Warfare, Strategic Leadership, Security, Aviation, C4ISR
Education
U.S.Naval Academy 1966 — 1970
Bachelor of Science (BS)
Stanford University Graduate School of Business 2005 — 2010
Business Related/Finance
Travelers January 2006 - July 2013
USAA July 2000 - February 2006
USAA January 1998 - July 2000
USAA January 1993 - January 1998
Skills
Claim, Insurance, Leadership, Legal Liability, Liability, Training, Casualty Insurance, Claims Management, Commercial Insurance, General Insurance, Management, Negotiation, Personal Injury, Policy, Property, Property Damage, Settlement
Education
St. Leo College
St. Petersburg College
City of Suffolk, VA June 2009 - Present
USAA February 2007 - May 2009
Langley Federal Credit Union (LFCU) June 2005 - February 2007
Wachovia December 2004 - March 2005
BB&T March 2004 - December 2004
BB&T (formerly First Virginia Bank) May 2002 - March 2004
Skills
Team Building, Public Speaking, Customer Service, Leadership, Coaching, Microsoft Office, Management, Team Leadership, Risk Management, Policy, Event Planning, Microsoft Excel, Leadership Development, Social Media, PowerPoint, Government, Program Management, Training, Analysis, Access, Fundraising, Sales
Education
Virginia Tech 1997 — 2002
Bachelor of Science, Housing, Interior Design, and Resource Management
Strayer University (VA) 2003 — 2005
Master of Business Administration (M.B.A.), concentration in Human Resources
Allied Business School 2011 — 2013
150 Hour Real Estate Appraisal Licensure Program, Residential Real Estate Appraisal, n/a
Appraisal Institute
n/a, n/a, n/a
Bethel High School 1993 — 1997
City of Suffolk, VA
n/a, n/a, n/a
IAAO (International Association of Assesing Officers) courses
n/a, Real Estate Assessment, n/a
VAAO (Virginia Association of Assessing Officers) courses
n/a, n/a, n/a
USAA November 2013 - Present
South Carolina Emergency Management Division March 2012 - October 2013
South Carolina Army National Guard June 2007 - March 2012
NOAA December 2003 - July 2006
NASA Scientific Outreach and Applications using Remote Sensing (SOARS) June 2003 - August 2003
University of Toledo 2000 - 2000
Skills
Spatial Analysis, Geography, GIS Modeling, GIS Application, ArcGIS, Remote Sensing..., Imagery Analysis, Data Analysis, Environmental..., Land cover/Land use..., Remote Sensing, Analysis, Climate Change, Cartography, Imagery, Aerial Photography, GIS, Geoprocessing, Spatial Databases
Education
Texas State University 2001 — 2003
M.A.G., Geography-Resource and Environmental Management
State University of New York College at Geneseo 1997 — 2001
B.A., Geography-Environmental Studies
University of South Carolina-Columbia
Hernando County Sheriff's Office October 2006 - Present
New Generation Consultants 2005 - Present
Creative Networks July 2001 - Present
Hernando County Public Library April 2002 - October 2006
USAA 1998 - 2001
CompuCom 1991 - 1998
Skills
Strategic Planning, Customer Service, Troubleshooting, Public Speaking, Project Management, Microsoft Office, Cisco Technologies, Public Relations, Coaching, Fundraising, System Administration, Computer Hardware, Team Building, Leadership Development, Social Media, Event Planning, Windows 7, Program Management, Non-profits, LAN-WAN, Customer Satisfaction, Nonprofits, Network Administration, Cloud Computing, Team Leadership, Time Management, Small Business, Training, Social Networking, Management, Leadership, Administration, Entrepreneurship, Organizational..., Budgets, Staff Development, Event Management, Community Outreach, Government, Analysis, Teaching, Policy
Education
United Electronics Institute 1981 — 1983
AS, Electronics Technology
St. Petersburg College 1977 — 1981
AA, Education
Seminole High School 1974 — 1977
Graduate, General Studies
Farrimond Castillo & Bresnahan, P.C. May 2010 - Present
Self Employed May 2008 - Present
Stumpf Farrimond, P.C. August 2006 - May 2008
USAA November 1984 - August 2002
Maryland Casualty Co. November 1979 - March 1984
Skills
Claim, Estate Planning, Litigation, Insurance, Liability, Litigation Management, Claims Management, Mediation, Subrogation, Legal Research, Legal Writing, Arbitration, Risk Management, Legal Liability, Property & Casualty..., Commercial Litigation, Civil Litigation, Workers Compensation, Claim Investigation, Commercial Insurance, Property Damage, Courts, Liability Analysis, Insurance Law, Professional Liability, Trials, Legal Issues, Dispute Resolution, Personal Injury, Appeals, Business Litigation, Trial Practice
Education
St. Mary's University School of Law 2003 — 2006
Juris Doctorate
The University of Texas at San Antonio 1989 — 1998
BBA, Management Science
GCHS
Kforce Inc March 2014 - Present
USAA July 2013 - March 2014
UPS July 2010 - July 2013
Skills
Budgets, Financial Analysis, Microsoft Excel, Financial Reporting, Social Media, Social Recruiting, Internet Recruiting, Pinterest, Facebook, Instagram, Outlook, PowerPoint, Recruiting, Customer Service, Customer Satisfaction, Boolean Searching, Boolean Logic, Sourcing, Strategic Sourcing, Accounts Receivable, Management, Leadership, Temporary Placement, Staffing Services, Java, Talent Acquisition, Oracle, SQL, JavaScript, SDLC, Data Analysis
Education
Riverview High School 2005 — 2008
Diploma
St. Petersburg College
World Ventures February 2015 - Present
USAA March 2014 - Present
Supporting The Best Military In The World November 2012 - Present
AECOM International Development March 2012 - November 2012
KBR, Inc. May 2010 - November 2011
US Army July 2002 - April 2011
ITW Military GSE January 2005 - April 2009
Skills
Mircrosoft Word, Microsoft Excel, Microsoft Power Point, Customer Service, Microsoft Word, Logistics, PowerPoint, Security Clearance, Distribution Center..., Military, Process Scheduler, Operations Management, Supervisory Skills, Army, Purchasing, Government, Military Logistics, Afghanistan, Logistics Management, Procurement, Transportation, Contract Management, Program Management, Inventory Management, Warehousing, Supply Chain Management, Project Planning, Weapons, SAMS-E, SARSS, Archiving, Iraq, Strategic Planning, Military Experience, Materials Management, DoD, Leadership, Digital Preservation, Active DoD Secret..., Force Protection, Command, Government Contracting, Military Operations, Physical Security, Operational Planning, Military Training, Defense, Tactics, Counterterrorism, National Security
Education
University of South Florida Sarasota-Manatee 2005 — 2009
Bachelor of Arts, Criminology
Manatee Community College 1995 — 1997
Associate of Arts, Pre-Law
Trustco Bank 2015 - Present
USAA September 2011 - December 2013
Education
Strayer University 2011 — 2014
Strasburger & Price, LLP 2014 - Present
408th Civil District Court, Judge Larry Noll January 2014 - April 2014
USAA July 2013 - August 2013
Strasburger & Price, LLP May 2013 - July 2013
Office of the Attorney General, Division of Consumer Protection and Public Health May 2012 - August 2012
West Campus Living January 2009 - August 2011
Ubisoft August 2010 - May 2011
A.O.L./Bebo.com January 2008 - March 2009
Clear Channel Radio May 2008 - August 2008
Skills
Legal Research, Microsoft Office, Editing, Microsoft Excel, Public Speaking, Management, Account Management, PowerPoint, Legal Writing, Research, Social Media, Customer Service, Westlaw, Contract Negotiation, Microsoft Word, Litigation, Leadership, Real Estate
Education
St. Mary's University School of Law 2011 — 2014
J.D., Law
The University of Texas at Austin 2007 — 2011
B.A., Economics
EF High School Exchange Year May 2015 - Present
USAA June 2007 - February 2014
AVIS RENT-A-CAR October 2003 - April 2007
US Navy May 2004 - November 2006
Assistant Property Manager September 2000 - June 2003
The Miller Agency December 1999 - September 2000
Leasing Consultant & Recreations Director September 1999 - December 1999
ANTERRA MANAGEMENT August 1998 - September 1999
Skills
Customer Service, Customer Satisfaction, Change Management, Problem Solving, Call Center, Quality Assurance, Data Quality, Sales, Data Entry, Office Administration, Property Management, Life & Health Insurance..., Term Life Insurance, Permanent Life Insurance, Fixed Annuities, Variable Annuities, Communication Skills, Complaint Management, Flexibility, Adaptability, Military Experience, Time Management, Team Building, Virtual Teams, Team-oriented, Self-driven, Self-starter, Call Quality, Leasing, Nuclear Technology, Call Centers, Consumer Lending, Mortgage Underwriting
Education
Stephen F. Austin State University
Thomas Edison State College
Associates
University of the Incarnate
William Howard Taft High School
USAA December 2010 - Present
Stephen F. Austin State University May 2008 - June 2010
Nacogdoches County Texas 2009 - 2010
Education
University of the Incarnate Word 2014 — 2017
Master of Science (M.S.), Organizational Leadership
Stephen F. Austin State University 2005 — 2010
Bachelor of Arts (B.A.), Communication, General
New York Life Insurance Company January 2015 - Present
New York Life Insurance Company October 2013 - Present
Nordstrom May 2013 - May 2014
Virginia College October 2010 - February 2013
The Container Store July 2009 - August 2010
U-Haul March 2008 - August 2010
USAA February 2006 - January 2008
USAA January 2004 - February 2006
MetLife July 1991 - May 1994
Skills
Account Management, Team Building, Coaching, Staff Development, Customer Service, Strategic Planning, Microsoft Office, Sales, Microsoft Excel, Training, Social Media, Leadership, Management, Student Financial Aid, Team Leadership, Project Planning, Conflict Resolution, Policy, Adult Education, Human Resources, PowerPoint, Instructional Design, Process Improvement, Microsoft Word, Performance Management, Analysis, Recruiting, Project Management, Operations Management, Time Management, Employee Relations, Call Centers, Employee Training, Organizational..., Leadership Development, Public Speaking, Career Counseling, Retail, Insurance, Customer Satisfaction, Budgets, Resume Writing, Teamwork, Change Management, Event Planning, Program Management, Employee Benefits, Fundraising, Customer Experience, Marketing
Education
University of South Florida 1989 — 1993
Bachelor of Arts, Humanities
Stetson University 1989 — 1991
Deaf Link, Inc. May 2015 - Present
Services By Vital Signs Inc May 2015 - Present
Wayland Baptist University September 1990 - Present
Safety Supply, Inc. October 2013 - April 2015
Deaf Link, Inc. July 2010 - September 2013
Allergy, Asthma & Immunology Associates of South Texas August 2012 - April 2013
TXCO Resources Inc. June 2008 - March 2009
USAA June 2007 - March 2008
Baptist Credit Union April 1994 - May 2007
Skills
Accounting, Analysis, Business Analysis, Process Improvement, Team Building, Management, Public Relations, IT Management, Budgets, Project Planning, Leadership, Disaster Recovery, Strategic Planning, Software Project...
Education
University of the Incarnate Word 1998 — 2000
MBA, Business
Stephen F. Austin State University 1978 — 1980
BS, Computer Science
Richard King High School
Bexar County Tax Assessor-Collector's Office January 2014 - Present
USAA September 2012 - April 2013
Nationwide Insurance 2006 - 2012
Skills
Insurance, Risk Management, Life Insurance, Customer Service, Liability, Estate Preparation, Governance
Education
St. Mary's University School of Law 2007 — 2011
J.D.
St.Mary's Univ.School of Law bar studies
University of the Incarnate Word
Bachelor of Arts (B.A.), Communication and Media Studies
USAA July 2015 - Present
Hillsborough Community College June 2011 - August 2015
Brookhaven National Laboratory September 2006 - April 2010
United States Navy July 1995 - May 2001
Skills
Data Analysis, Data Mining, Project Planning, Project Management, Operations Research, Statistics, Operational Cost..., Capital Budgeting, Integration, Statistical Modeling, VBA, SAS Programming, Analytics, Access, Analysis, Visual Basic, Compliance, Budget Reconciliation, Business Development, Multi-criteria Decision..., Design of Experiments, APIs, GUI
Education
SUNY Stony Brook 2008 — 2010
Master of Science (MS), Engineering/Industrial Management, 3.93
University of South Florida 2003 — 2006
Bachelor of Science (BS), Physics, 2.89
Alabama school of Mathematics and Science 1993 — 1995
Advanced High School diploma
Precision Door Service of Virginia Beach February 2011 - Present
All Seasons Heating and Cooling March 2009 - November 2010
American Hi Tech Flooring 2007 - 2009
Chesapeake Hardwood Products, Inc. 2006 - 2007
USAA 2002 - 2006
CFE Equipment Corporation January 1997 - December 2002
Skills
Administrative Support, Customer Service, Excel, Microsoft Office, Access, Accounts Receivable, Budgets, Sales, Accounts Payable, Administrative..., Microsoft Excel, Office Administration, Accounting, Account Management, Process Improvement, Time Management, Management, Process Scheduler, Administrative...
Education
Strayer University (VA)
Associates, Business Administration
Woodbridge High School 1985 — 1989
Keep it Real-ly Beautiful, Inc. June 2015 - Present
Friends of the Library, Real County Public Library July 2012 - Present
Real County Public Library May 2011 - Present
USAA June 2004 - March 2011
USAA April 2002 - June 2004
USAA June 1996 - March 2002
St. Mary's Universiy August 1995 - June 1996
Akerman Senterfitt March 1982 - July 1995
Skills
Market Intelligence, Research, Customer Relations, Budgeting, Knowledge Management, Market Research, Analysis, Strategic Planning, Process Improvement, Customer Service, Budgets
Education
University of South Florida 1978 — 1981
M.A., Library & Information Studies
Stetson University 1970 — 1974
B.A., History
Qualcomm 2014 - Present
Qualcomm 2011 - 2014
MarieArun Teas 2010 - 2011
The Center for Legal & Social Justice 2009 - 2010
Texas RioGrande Legal Aid 2008 - 2010
St. Mary's University School of Law 2007 - 2010
USAA 2009 - 2009
St. Mary's University 2009 - 2009
St. Mary's University 2008 - 2009
ABB, Inc. 2006 - 2007
Skills
Project Management, Collaborative Problem..., Risk Management, Strategic Planning, Contract Negotiation, Project Implementation, Contract Management, Mediation, Management, Employment Contracts, Employment Law, Legal Research, Legal Writing, Westlaw, Legal Issues, Intellectual Property, Litigation, Corporate Law, Telecommunications, Contract Law, Family Law, Strategy, Training, Leadership
Education
St. Mary's University School of Law 2007 — 2010
J.D.
The University of Texas at Austin 2001 — 2005
Bachelor of Arts
Salvo Technologies August 2015 - Present
Cross Industrial (A Salvo Technologies Partner) December 2012 - August 2015
USAA January 2013 - September 2013
Wells Fargo July 2012 - January 2013
Global Comp SE April 2006 - April 2012
Skills
Procurement, Government Procurement, Purchasing, Aerospace Structures, Optics, Electro-optics, Aerospace, Sales Operations, Spectrometer, Manufacturing, Project Purchasing, Electronics, Scopes, Engineering, Product Development, Wholesale Purchasing, Supply Chain Management, Reverse Engineering, Printed Circuit Board..., Lean Manufacturing, Loans, Credit, Banking, Consumer Lending, Loan Origination, Investments, Relationship Management, Sales Management, Mortgage Lending, Credit Analysis, Financial Analysis, Mortgage Banking, Retail Banking, Portfolio Management, Process Improvement, Systems Engineering, Program Management, Leadership, Management, Engineering Management, Account Management, Cross-functional Team..., Sales, Business Development, Team Building, Contract Negotiation
Education
University of South Florida 2013 — 2016
Bachelor's Degree, Chemical and Biomolecular Engineering
University of South Florida 2010 — 2012
Bachelor of Science (B.S.), Finance and Financial Management Services
St. Petersburg College 2006 — 2009
Associate's Degree, General Studies
Arthur J. Gallagher & Co. 2013 - 2014
Cardon Outreach 2011 - 2012
Vantiv 2005 - 2011
USAA 2002 - 2005
TelOptica 2000 - 2001
TIB - The Independent BankersBank 1996 - 2000
Skills
Marketing Strategy, B2B Marketing, Advertising, Lead Generation, Product Marketing, Event Planning, Budgets, Loyalty Programs, Negotiation, Web Marketing, Vendor Management, Business Writing, Direct Marketing, Social Media, Healthcare, Website Development, Website Promotion, Public Relations, Trade Show Strategy, Coordinating Special..., Collateral Materials..., Marketing Communications, Corporate Communications, Digital Marketing, Email Marketing, Financial Services, High Tech, B2C Marketing, Internal & External..., Rebranding, Market Research, Creative Strategy, Marketing Plan Creation, B2C marketing, SEO, Trade Shows, Salesforce.com, Press Releases, B2B, Start-ups, Market Planning, Management, Online Advertising, Event Management
Education
Stephen F. Austin State University 1982 — 1986
BBA, Marketing
Conroe High School
USAA May 2015 - Present
USAA March 2014 - May 2015
USAA July 2011 - March 2014
Bank of America May 2007 - July 2011
Bank of America August 2005 - May 2007
Countrywide Mortgage Services March 2005 - August 2005
Bank of America April 2003 - March 2005
Skills
Customer Service, Leadership, Banking, Insurance, Team Leadership, Mortgage Lending, Mortgage Underwriting, Residential Mortgages, Property & Casualty..., Team Management, Strategic Planning, Underwriting
Education
Stetson University
Bachelor of Arts (B.A.), Communications
Lakewood High School 1993 — 1997
High School Diploma
USAA April 2015 - Present
Helzberg Diamonds July 2012 - April 2015
Helzberg Diamonds October 2010 - July 2012
Skills
Proficient in Microsoft..., Strong multi-tasking..., Outstanding..., Great customer service, Strong attention to..., Always Punctual, Strong work ethic, Persistency, Customer Service, Time Management, Data Entry, Cashiering, Telephone Skills, Office Management, Critical Thinking, Psychology, Visual Merchandising, Inventory Control, Event Planning
Education
University of South Florida 2011 — 2014
Bachelor of Arts (B.A.), Psychology
St. Petersburg College 2008 — 2011
Associate of Arts (AA), General Studies
USAA November 2013 - Present
USAA August 2012 - November 2013
USAA November 2011 - August 2012
USAA November 2010 - November 2011
USAA April 2007 - November 2010
USAA January 2004 - April 2007
USAA August 1998 - January 2004
Skills
Investments, Risk Management, Insurance, Financial Services, Portfolio Management, Strategic Financial...
Education
St. Mary's University School of Law 2000 — 2002
Master's Degree, Management, 3.8+
Texas State University 1994 — 1998
Bachelor's Degree, Computer Information Systems, 3.6+
USAA February 2014 - Present
USAA (contractor through Target CW) March 2011 - February 2014
USAA April 2004 - September 2010
The Scooter Store 2003 - 2005
Allegis Group/Aerotek/TEKsystems, Inc. 1998 - 2003
Skills
Applicant Tracking..., College Recruiting, Internet Recruiting, Human Resources, Recruiting, Technical Recruiting, Talent Acquisition, Onboarding, Sourcing, Talent Management, Employee Benefits, Workforce Planning, Temporary Placement, Interviews, Deferred Compensation, Job Descriptions, Job Fairs, Staffing Services, Hiring, Marketing, Personnel Management, HR Policies, Management, HRIS, Screening, Taleo, Cold Calling, Employee Relations, Training, Benefits Negotiation, Executive Search, HR Consulting, Employee Training, Time Management, Temporary Staffing, Organizational..., Resume Writing, Contract Recruitment, Permanent Placement, Screening Resumes, Building Relationships, Career Development, New Hire Orientations, Employee Engagement, Performance Management, Benefits Administration, Vendor Management, Behavioral Interviewing, PeopleSoft, Corporate Recruiting
Education
Stephen F. Austin State University 1993 — 1997
Bachelor of Science
Frost Bank April 2012 - Present
USAA November 2007 - March 2012
InDyne Inc, NASA Johnson Space Center 2004 - 2007
Barrios Technology, LTD July 1996 - September 2004
Skills
Microsoft SQL Server, Perl, Oracle, Java, HTML, Web Applications, Unix, Testing, Linux, XML, JavaScript, Integration, ColdFusion, Unix Shell Scripting, PHP, MySQL, Visual Basic, C++, Shell Scripting, Python, Oracle PL/SQL..., Websphere, SQL, JBoss, Red Hat Linux
Education
Stephen F. Austin State University 1992 — 1996
Bachelor of Science (BS), Computer Science
USAA August 2015 - Present
USAA October 2014 - July 2015
Pronto Insurance October 2012 - September 2014
Pronto Insurance October 2011 - October 2012
PC Outlet January 2006 - May 2011
Farmers Insurance August 2000 - January 2002
Farmers Insurance January 1997 - August 2000
Farmers Insurance October 1994 - December 1996
Skills
Negotiation, Team Building, Liability, Insurance, New Business Development, Management, General Insurance, Employee Relations, Claim, Property & Casualty..., Strategic Planning, Arbitration, Legal Liability, Mediation, Recruiting, Workers Compensation, Claims Management, Performance Management, Disability Insurance, Employee Benefits, Property Damage, Commercial Lines, Litigation, Adjustments, Underwriting, Claims Resolution, Human Resources, Risk Management, Commercial Insurance, Casualty, Litigation Management, Training, Professional Liability, Life Insurance, Umbrella Insurance, Casualty Insurance
Education
Stephen F. Austin State University 1986 — 1990
Bachelor, Business
USAA March 2013 - Present
U.S. Trust, Bank of America Private Wealth Management 2005 - 2012
Citigroup Private Bank 2000 - 2005
Skills
Certified Financial...
Education
State University of New York College at Oneonta 1987 — 1990
Bachelor of Science (B.S.), Business/Managerial Economics
FFSC Insurance AdjusterUSAANovember 2011 - January 2012
ADT May 2011 - September 2011
USAA November 2003 - September 2010
Skills
Insurance, Customer Service, Customer Relations, Underwriting, Excel, Finance, Team Building, Microsoft Excel, Call Center, Risk Management, Negotiation, Access, Banking, Financial Analysis, Leadership, Process Improvement, Training, Management, Employee Benefits, Credit
Education
Strayer University (VA) 2009 — 2011
Masters, Business Administration and Management, General
Strayer University-Virginia 2004 — 2008
Bachelors, Business Administration
Frances Marion University 1998 — 2001
Walden University
Doctor of Philosophy (PhD), Business Administration and Management, General
USAA October 2014 - Present
USAA February 2013 - October 2014
USAA December 2011 - January 2013
USAA October 2010 - May 2011
USAA June 2010 - August 2010
Skills
Employee Benefits, Insurance, Training, Process Improvement, Leadership, Analysis, Vendor Management, Human Resources, Business Process, Customer Service, Organizational...
Education
St. Mary's University 2009 — 2011
BBA, Human Resources
Hyatt Regency Hill Country Resort and Spa May 2014 - Present
Hyatt Regency May 2011 - May 2014
City of Von Ormy February 2011 - March 2014
Nationwide Insurance February 2009 - January 2011
USAA February 2004 - December 2008
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Customer Satisfaction, Sales, Event Planning, Training, Data Entry, Team Building, Management, Public Speaking, Research, Team Leadership, Call Center, Call Centers
Education
St. Mary's University 2012 — 2015
Bachelor's degree, Economics
Northwest Vista College 2010 — 2011
Undergrad Studies
USAA April 2014 - Present
U.S. Army Reserve July 2003 - Present
USAA October 2010 - March 2014
Skills
Risk Management, Military, Financial Analysis, Banking, Analysis, Leadership, Operations Management, Program Management, Team Leadership, Combat, Management, Process Improvement, Project Management, Strategic Planning, Training
Education
Texas A&M University 1999 — 2003
Industrial Distribution, Engineering
St. Mary's University School of Law 2004 — 2008
Jurisdoctorate, Law
Burns & Wilcox September 2005 - Present
Farm Bureau Insurance of North Carolina, Inc. August 2002 - September 2005
USAA January 1992 - January 2000
Skills
Liability, Property & Casualty..., Underwriting, Insurance, Umbrella Insurance, General Insurance, Casualty Insurance, Commercial Insurance
Education
St. Petersburg College
University of South Florida
USAA November 2006 - Present
USAA March 2003 - November 2006
USAA Life Company March 2001 - May 2004
Skills
Change Management, Program Management, Investments, Process Improvement, Business Process..., Strategic Financial..., Strategy, Insurance, Enterprise Architecture, Management, Business Strategy, Risk Management, Business Analysis
Education
University of the Incarnate Word 1987 — 1990
MBA, Finance, Accounting
Stephen F. Austin State University 1978 — 1982
Bachelor of Business Administration (BBA), Major: Finance with a dual minor in Accounting and Economics
NRCCUA 2007 - Present
Special Data Processing April 2006 - September 2007
Educational Communications Inc. May 2001 - April 2006
USAA May 1999 - May 2001
Reader's Digest Association October 1988 - May 1999
Reader's Digest 1988 - 1999
Publishers clearing House 1985 - 1988
Skills
Database Marketing, Direct Mail, Marketing, Direct Marketing, Digital Marketing, Customer Acquisition, Strategy, Analytics, Business Strategy, Marketing Strategy, Segmentation, Creative Direction, Leadership, Lead Generation, Integrated Marketing
Education
State University of New York College at Fredonia 1982 — 1985
Bachelor of Science, Business Administration
State University of New York College at Fredonia 1982 — 1985
Business, Management, Marketing, and Related Support Services
Sarasota County Government February 2006 - Present
Prudential Cascade Realty 2002 - February 2006
Walgreens July 1989 - December 2002
Sun Medical and Surgical Supply, Inc. January 1989 - March 1989
USAA July 1987 - January 1989
Florida No-Fault Insurance Agency April 1986 - July 1987
Papia Chiropractic Clinic 1985 - 1985
Skills
Real Estate, Research, Contract Negotiation, Negotiation, Legal Assistance, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, PowerPoint, Access, Contract Management, Customer Service, Public Speaking, Zoning, Policy, Real Property, Government, Analysis, Strategic Planning, Project Management, System Administration, Construction, Supervisory Skills, Project Planning, Training, Leases, Land Acquisition, Easements, Real Estate Contracts, Right of Way, Project Coordination, Due Diligence, Process Improvement, Real Estate Transactions, Marketing, Management, Editing
Education
IRWA, FDOT (Florida Dept. of Transportation) & TRAC 2006 — 2013
Right-of-Way (R/W) Negotiation/Acquisition
State College of Florida-Manatee-Sarasota 2007 — 2012
Associate of Science (A.S.), Paralegal / Legal Assisting
Sarasota County Technical Institute (SCTI) 1995 — 1996
Commercial Art Course and 40 hr. Life & Health License Course
Fashion Focus Hair Academy 1989 — 1989
N/A
Robinson High School - Tampa, FL 1983 — 1985
High School Diploma, Business courses, plus electives in Journalism and Speech / Drama.
Dent Enterprises October 2006 - Present
USAA 2013 - 2013
Charter Communications November 2010 - October 2011
Ronin International, Inc. August 1999 - October 2005
Insight Technology Group June 1997 - August 1999
EDS February 1988 - February 1996
Skills
Process Development, Mentoring, Business Process Design, Requirements Analysis, Business Analysis, SDLC, Enterprise Architecture, RUP, Agile, Testing, Process Improvement, Visio, Program Management, Integration, Software Development, SQL, Team Leadership, Databases, Scrum, Application Development, Team Building, Requirements Gathering, Analysis, Product Development, XML, Strategic Planning, UML, Change Management, Java, Problem Solving, Process Engineering, Architecture, IT Strategy, Product Management, Operating Systems, Agile Methodologies, Agile Project Management, Software Project..., Project Management, Business Process, Business Intelligence, SOA, Vendor Management, System Architecture, Architectures, PMP, SharePoint, Application Architecture, Solution Architecture, Leadership
Education
State University of New York College at Buffalo 1982 — 1986
BS, Computer Science
USAA July 2013 - Present
USAA September 2009 - July 2013
Financial Crimes Enforcement Network (FinCEN), US Dept. of the Treasury 2008 - 2008
Citigroup, Inc 2004 - 2007
Citigroup Procurement Services 2000 - 2004
Education
St. Mary's University School of Law 1994 — 1997
J.D., Law
Webster University 1986 — 1987
M.A., Management
United States Military Academy at West Point 1972 — 1976
B.S., General Engineering
usaa July 1988 - Present
Education
State University of New York College at Potsdam 1973 — 1977
USAA July 2013 - Present
Doral Bank September 2012 - July 2013
Citi January 2009 - April 2012
caribean financial group 2008 - 2008
ALIED cash 2006 - 2007
ALIED cash 2006 - 2007
Skills
Portfolio Management, ALLL, Financial Analysis, Financial Services, Wealth Management, Financial Reporting, Financial Modeling, Loans, Banking, Credit Cards, Residential Mortgages, Auto Loans, Personal Instalment..., Collections, Risk Management, Risk Analytics, Risk/Reward Analysis, Credit Risk, Finance
Education
Strayer University (VA) 2005 — 2007
Master of Business Administration (M.B.A.), Accounting and Finance
Universidad de Los Andes 1997 — 2004
Bachelor of Science Industrial Engineering, Finance, Operations Research, Organization/Production
USAA January 2011 - Present
Aaron's, Inc January 2010 - December 2010
Cityside Mortgage Group November 2004 - 2008
H&R Block Mortgage September 1999 - September 2004
Ameriquest Mortgage September 1997 - September 1999
Skills
Mortgage Lending
Education
St. Petersburg College 1993 — 1998
Associate of Arts (AA), History
Countryside High
USAA June 2015 - Present
USAA June 2015 - Present
JPMorgan Chase August 2008 - June 2015
JPMorgan Chase August 2008 - August 2009
JPMorgan Chase 2008 - 2009
Washington Mutual August 2008 - September 2008
Capital One February 2002 - August 2008
Capital One January 2000 - February 2002
Capital One November 1998 - February 2002
Skills
CAMS, AML, Bank Secrecy Act, Risk, Investigations, Investigation, BSA, Compliance, Compliance Management, OFAC, USA PATRIOT Act, Risk Assessment, KYC, Risk Management, Banking, Operational Risk..., Due Diligence, Enterprise Risk..., Policy, Internal Audit, Process Improvement, Governance, Audit, Auditing, Operational Risk, Compliance Audits, Analysis, Regulatory Risk, Credit Cards, Corporate Governance, Risk Analysis, Customer Relations, Problem Solving, Financial Risk, Anti Money Laundering, Regulations, Financial Regulation, Customer Service, Sanction, Legal Compliance, Financial Institutions, Financial Services, Privacy Law, Retail Banking, FinCEN, Lexis, Security, Westlaw, Certified Anti-Money..., Legal Research
Education
St. Mary's University School of Law 2010 — 2013
JD, Law
University of Maryland University College 2009 — 2009
B.S., Homeland Security
Virginia Commonwealth University 2006 — 2009
BS, Homeland Security
USAA March 2014 - Present
USAA July 2011 - March 2014
USAA June 2007 - June 2011
Brown Advisory April 2002 - April 2007
Deutsche Banc Alex. Brown January 2001 - May 2002
Deutsche Banc Alex. Brown June 1999 - January 2001
Alex Brown and Sons July 1996 - May 1999
United States Securities and Exchange Commission July 1994 - July 1996
United States Securities and Exchange Commission September 1991 - July 1994
Lord Day & Lord September 1988 - September 1991
Education
Tulane University Law School
Master of Laws (LL.M.)
Willamette University College of Law
Juris Doctor (J.D.)
Stony Brook University
Bachelor's Degree
LiftFund February 2013 - January 2015
The Law Office Of Jessica Prado December 2009 - April 2012
San Antonio Area Foundation June 2007 - September 2009
Bacon, Lee and Associates 2006 - 2007
San Antonio, Dept of Community Initiatives - Juvenile Restitution Program September 2006 - December 2006
VOICES for Children of San Antonio September 2005 - September 2006
USAA May 1999 - August 2005
Skills
Non-profits, Microsoft Office, PowerPoint, Excel, Volunteer Management, Microsoft Excel, Nonprofits
Education
St. Mary's University School of Law 2008 — 2012
Juris Doctor (J.D.), Law
The University of Texas at San Antonio 1996 — 2006
Bachelor's Degree, Criminal Justice; Restorative Justice
USAA March 2013 - Present
USAA January 2011 - Present
USAA January 2010 - December 2010
USAA April 1999 - December 2009
USAF 1976 - 1999
Skills
PMP, Program Management, Project Management, Project Portfolio..., Project Planning, Cross-functional Team..., Management, Agile Methodologies, PMO, Strategy, IT Management, Leadership, Business Process..., Software Project..., Agile Project Management, Training, Scrum, Vendor Management, SDLC, Software Development
Education
University of New Mexico 1985 — 1988
MS, Management
Stevens Institute of Technology 1971 — 1975
Bachelor of Engineering, Mechanical Engineering
FairPay Solutions, Inc. February 2007 - Present
Colliau, Elenius, Murphy, Carluccio, Keener & Morrow April 2004 - January 2007
USAA October 2000 - March 2004
Cigna June 1990 - December 1999
Clark & Gamble April 1988 - June 1990
Thornton, Summers, Biechlin, Dunham & Brown June 1984 - March 1988
US Air Force June 1981 - May 1984
Skills
Workers Compensation, Litigation, Contract Negotiation, Claim, Legal Research, Property & Casualty..., Insurance Coverage, Insurance Law, Litigation Management, Insurance, Healthcare, Team Building, Mediation, Managed Care, Medicare, Employment Law, Strategic Planning, HIPAA, Legal Writing
Education
St. Mary's University School of Law 1980 — 1983
J.D., Law
Trinity University 1976 — 1980
B.A., Economics & Business Administration
USAA June 2010 - Present
First Financial Underwriting April 2009 - April 2010
GEICO May 2007 - April 2009
Winn Dixie Stores May 2005 - April 2007
Winn Dixie Stores February 2003 - May 2005
Education
University of Tampa 2005 — 2007
B.S., Business Management
St. Petersburg College 2002 — 2003
A.S., Business
Texas A&M AgriLife Extension Servicie October 2001 - Present
USAA 1998 - 2001
Skills
Writing, Teaching, Public Speaking, Youth Development, Volunteer Recruiting, Adult Education, Volunteer Training, Volunteer Management, Strategic Planning, Community Outreach, Leadership Development, Public Relations, Team Building, Program Evaluation, Event Planning, Nutrition Education, Community Development, Adults, Newsletters, Microsoft Office, Prevention, Nutrition, Customer Relations, Customer Service, Word, Budgeting, Diversity, Health Education, Grants, Marketing, Grant Writing, Research, Fundraising, Training, AIMSweb, Dietetics, Nonprofits, Board Development, Budgets, Program Management, Microsoft Word, Public Policy, Leadership, Financial Education, Program Development, Staff Development, Higher Education, Event Management, Economic Development, Community Health
Education
Rockwall Center for Career Training
Human Resource Management Certificate, Human Resources Management and Services, 4.0
Texas Tech University
Master of Science, Family & Consumer Sciences
Stephen F. Austin State University
Bachelor of Science, Home Economics
Sutherland Global Services June 2009 - May 2010
Sprint November 2008 - December 2008
USAA October 2003 - March 2008
Coleman & Associates April 2002 - October 2003
Gateway July 1997 - August 2001
Skills
Insurance, Analysis, Software Documentation, Training, Sales, Customer Service, Banking
Education
Strayer University 2009 — 2013
BBA, Business Administration/Management
Strayer University (VA) 2007 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, 3.025
Richard Sindell & Associates March 2006 - Present
Cofradías Bilingual School June 2004 - August 2004
Keiser College February 2003 - August 2003
Nova Southeastern University January 1999 - September 2001
Legal Aid of Miami Dade County January 1999 - December 1999
LRP Publications January 1997 - January 1999
USAA 1988 - 1999
Education
Nova Southeastern University 2001 — 2003
Dispute Resolution
St. Thomas University School of Law 1996 — 1999
JD
Belmont Abbey College
B.A, English
Nova Southeastern University
Master's Certificate, Conflict
USAA January 1996 - Present
United States Air Force 1975 - 1996
Skills
Risk Management, Insurance, Claim, Corporate Governance, Contract Negotiation, Legal Writing, Corporate Law, Financial Risk, Claims Management, Legal Research, Arbitration, Analysis, Banking, Process Improvement, Due Diligence
Education
University of Hawaii at Manoa 1973 — 1975
MBA
St. Olaf College 1963 — 1967
Social Psychology
TIAA-CREF May 2014 - Present
Ally Financial Inc. March 2011 - May 2014
Ally Financial Inc. January 2010 - March 2011
JPMorgan Chase September 2008 - September 2009
Washington Mutual May 2008 - August 2008
USAA February 2007 - May 2008
Skills
AML, Quality Control, OFAC, Bank Secrecy Act, KYC, Fraud, Sanction, Banking, Risk Assessment, Financial Regulation, Private Investigations, USA PATRIOT Act, Investigation, Regulations, Financial Risk, Mortgage Lending, Auditing, Internal Audit, Financial Services, Operational Risk..., Anti Money Laundering, Enterprise Risk..., Fraud Detection, Anti-fraud, Due Diligence, Operational Risk, Financial Institutions
Education
St. Mary's University School of Law 2003 — 2006
J.D., Law
The University of Texas at San Antonio 2000 — 2003
B.S, Criminal Justice
Harris Corporation May 2013 - Present
St Mary Magdalen Catholic School August 2012 - Present
Carr Systems, Inc. January 2012 - May 2014
Kforce August 2013 - March 2014
SWBC July 2011 - January 2012
St. Cecilia Catholic School 2008 - 2012
The Chief Information Group January 2010 - July 2011
United HealthGroup June 2008 - June 2009
Global Telesourcing 2006 - 2008
USAA 2005 - 2006
Skills
SharePoint, Business Intelligence, ASP.NET, Project Management, XML, Management, Program Management, Business Analysis, Access, Microsoft SQL Server, .NET, T-SQL, Architecture, SSRS, Web Services, JavaScript, Requirements Analysis, ETL, C#, VB.NET, Software Project..., Visual Basic, HTML, Security, Leadership, Software Development, SDLC, Visual Studio, Data Warehousing, Web Applications, Databases, SQL, Team Building, Process Improvement, Programming, ASP, Enterprise Architecture, Visio, AJAX, Database Design, IIS, Agile Methodologies, jQuery, CSS, Linux, Web Development, PHP, IT Management, TFS, Testing
Education
St. Mary's University 1997 — 2000
BS, Computer Science
University of Notre Dame 1994 — 1997
Computer Science
Holy Cross High School 1990 — 1994
Travelers July 2006 - Present
USAA February 1987 - June 2006
Education
Stetson University 1982 — 1986
BBA, General Business
USAA September 2012 - Present
Skills
FHA, Refinance, Mortgage Lending, Credit, Loans, Mortgage Banking, VA Loans, Residential Mortgages, Management, Sales
Education
Strayer University
Bachelor’s Degree
Hillsborough Community College
Associates of Arts
University of South Florida
The Walt Disney Company June 2014 - Present
The Walt Disney Company October 2013 - June 2014
Walt Disney World April 2011 - July 2013
usaa 2007 - 2008
verizon wireless 2005 - 2007
capital one 1997 - 1999
Skills
Call Center, Insurance, Customer Satisfaction, Customer Retention, Customer Service, Property & Casualty..., Sales, Customer Experience, Selling, Data Entry, Training, Leadership
Education
Hillsborough Community College 2011 — 2015
Hospitality Administration/Management
Strayer University-Florida 2007 — 2015
Business Administration and Management, General
USAA March 1994 - Present
Allstate Insurance January 1987 - March 1994
Skills
Claim, Casualty, Adjusters, Homeowners, Customer Service, Property, Team Leadership, Process Improvement, Business Analysis, Liability, Casualty Insurance
Education
State University of New York at New Paltz 1980 — 1984
B.A., Economics & Business Administration
USAA 2014 - Present
US Army 2011 - 2014
84 Lumber 2007 - 2011
Skills
Intelligence Analysis, Inventory Management, Google Earth, ArcGIS, Inventory Control, HUMINT, Intelligence, Counterinsurgency, Microsoft Office, DCGS-A, AGILE, Problem Solving, Collection Management, All Source Analysis, UAS Operations, GEOINT, SIGINT, Asymmetric Warfare..., Counterintelligence, Data Analysis, Economics, Geospatial Intelligence, DoD, Counterterrorism, Security Clearance, Command, Operational Planning
Education
State University of New York College at Cortland 2005 — 2007
Bachelor of Science (B.S.), Business/Managerial Economics
Glens Falls High School
Ahmed O'Keeffe, Attorney at Law December 2008 - Present
Kaufman, Englett and Lynd May 2011 - April 2012
USAA September 2002 - August 2005
Skills
Litigation, Legal Research, Civil Litigation, Commercial Litigation, Legal Writing, Courts, Corporate Law, Mediation, Real Estate, Bankruptcy, Legal Issues, Contract Negotiation, Mergers & Acquisitions, Estate Planning, Negotiation
Education
UCLA Anderson School of Management 2015 — 2018
Master of Business Administration (M.B.A.)
Stetson University College of Law 2005 — 2008
Juris Doctor (J.D.)
University of South Florida 2000 — 2002
Bachelor's Degree
University of Missouri-Columbia 1997 — 1999
MICDS
micds
micds
USAA January 2012 - Present
General Dynamics Information Technology September 2010 - December 2011
US Army September 2009 - August 2010
US Army June 2006 - August 2009
US Army 1990 - 2006
Skills
Military, Army, Security Clearance, DoD, Military Operations, Intelligence Analysis, Command, Military Experience, Intelligence, Defense, Operational Planning, Top Secret, National Security, Counterinsurgency, Policy, Government, Force Protection, Information Assurance, Military Training, Homeland Security, Counterterrorism, Tactics, Weapons, Government Contracting, Exercises, Physical Security
Education
Joint Military Intelligence College 1996 — 1997
Diploma, Strategic Intelligence
State University of New York College at Geneseo 1982 — 1986
BA, Political Science
Webster University
MA, Business
Capital One 2014 - Present
Apple One (Waste Connections) 2014 - 2014
USAA 2010 - 2014
Walt Disney World 2008 - 2009
Osceola County School District 2008 - 2009
Osceola County School District 2007 - 2008
Skills
Quality Control, Quality Auditing, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Engagement, Team Building, Team Leadership, Team Motivation, Coaching, Performance Management, Staff Development, Account Management, Account Servicing, Problem Solving, Dispute Resolution, Negotiation, Elementary Education, Classroom Management, Payment Systems, Process Improvement, Communication, Conflict Resolution, Data Analysis, Report Writing, Credit Cards, Financial Services, Insurance Claims, Curriculum Development, Student Counseling, Hospitality, Microsoft Office, Adobe, Mentoring, Stressful Situations, Statistical Data..., Fraud Prevention, Credit Card Fraud, Issue Management, Cost Savings, Social Studies, Lesson Planning, Program Management, Differentiated..., Tutoring, Customer Transactions, Priority Management, Goal Analysis, Teamwork
Education
State University of New York College at Fredonia
Master’s Degree, Education, 3.97 / 4.00
State University of New York College at Fredonia
Bachelor’s Degree, Education, 3.50 / 4.00
Topa Insurance Company 2008 - Present
NAICC - Danielson Insurance Company 2003 - 2008
USAA 1994 - 2003
Lancer Insurance Company 1991 - 1994
Hertz Claims Management 1984 - 1991
Crawford and Company 1979 - 1984
Skills
Subrogation, Professional Liability, Risk Management, Strategic Planning, General Insurance, Workers Compensation, Litigation Management, Litigation, Commercial Lines, Claim Investigation
Education
SUNY Geneseo 1971 — 1975
BA, Anthropology
Glendale University College of Law
Law
Alpha Terra Engineering, Inc. 2008 - Present
Hibler Residential Services 2006 - Present
USAA 1989 - 2004
Education
American Education Institute
Sr. Claims Law Associate, Insurance Claims Law
Stephen F. Austin State University
BBA, Marketing, Management, Finance
University of Virginia Darden School of Business
N/A, Business Management
Silver Star Collision November 2003 - Present
G&B Collision January 1996 - September 2003
USAA January 1990 - January 1996
Education
SUNY Stony Brook
Akimeka, llc. December 2008 - Present
USAA November 2005 - December 2008
Education
Stephen F. Austin State University 1996 — 2001
BS, Computer Science
IBM June 2014 - Present
PROS December 2006 - June 2014
USAA July 2006 - December 2006
Motive September 2005 - May 2006
Halliburton January 2005 - August 2005
Skills
Java, C++, Windows, SQL, Microsoft Excel, Microsoft Office, Linux, Microsoft SQL Server, .NET, Oracle, XML, Programming, Unix, Windows, UNIX, LINUX,..., Java, C#, C++, SQL,...
Education
Stanford University 2013 — 2013
Certification, Advanced Computer Security Certification
The University of Texas at Austin 2003 — 2006
Business Foundations Certificate, Business Foundations
The University of Texas at Austin 2003 — 2006
Bachelor's degree, Computer Science
USAA September 2011 - Present
Barr, Murman & Tonelli, P.A. May 2007 - September 2011
Gray Robinson Attorneys at Law May 2006 - May 2007
Skills
Civil Litigation, Public Speaking, Legal Writing, Privacy Law, Jury Trials, Research, Social Media, Legal Compliance, Microsoft Office, Windows, Databases, Photoshop, Team Leadership, Teamwork, Legal Documents, Trials, Corporate Law, Legal Research, Marketing, Public Relations
Education
Stetson University College of Law 2005 — 2008
Doctor of Law (JD), Law, Cum Laude
Stetson University 2005 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 1999 — 2005
Bachelor of Arts (B.A.), Political Science, Cum Laude
University of Florida 1999 — 2005
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication, Summa Cum Laude
Pearson Assessments Principal Research AssociatePearson2002 - Present
USAA 2013 - 2014
USAA 2013 - 2014
USAA 2013 - 2014
Skills
SAS programming, C++, R, VBA
Education
The University of Texas at San Antonio 2006 — 2010
Doctor of Philosophy (Ph.D.), Statistics
Stephen F. Austin State University 1999 — 2002
Master's degree, Statistics
The University of Texas at Dallas 2000 — 2001
Master's degree, Computer Science
First National Bank of Edinburg 2011 - Present
USAA April 2007 - May 2011
Northside ISD August 2002 - December 2006
Skills
Commercial Banking, Consumer Lending, Banking, Financial Analysis, Credit Analysis, Mortgage Lending, Credit, Loans, Financial Risk, Team Leadership
Education
Stephen F. Austin State University
Bachelor of Arts, Spanish
Stephen F. Austin State University
MEd, Educational Leadership
USAA August 2012 - Present
Education
Strayer University
Wincor Nixdorf May 2011 - Present
TGI Fridays August 2007 - June 2010
USAA September 2004 - July 2007
Skills
Customer Service, Customer Support, Management, Technical Support, Service Management, Service Delivery, Food & Beverage, Logistics
Education
Stephen F. Austin State University 1999 — 2004
Bachelor of Science (B.S.), Sociology
USAA January 2013 - Present
U.S. Army January 2010 - January 2013
Target July 2007 - January 2010
Volusia County Veterans Services, Stetson University March 2003 - July 2007
U.S. Marine Corps March 1999 - March 2003
Skills
Microsoft Office, Microsoft Excel, Research, Customer Service, PowerPoint, Microsoft Word, Public Speaking, Budgets, Outlook, Windows, Strategic Planning, English
Education
Stetson University 2003 — 2007
Bachelor of Business Administration, Business Management
Progressive Insurance September 2012 - Present
USAA 2006 - 2012
TeleTech January 2000 - April 2004
regal cinemas Hollywood 20 1997 - 1999
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Customer Retention, Scuba Diving, Financial Analysis, Insurance, Operations Management
Education
St. Petersburg College 2011 — 2014
Associate of Science (A.S.), Information Technology
A&M Consolidated High School 1990 — 1993
Diploma, General Studies
Travelers August 2010 - Present
Crawford & Company January 2008 - August 2010
USAA August 2000 - August 2006
Skills
Investigation
Education
Strayer University (VA) 2008 — 2010
MBA
Strayer University (VA) 2004 — 2005
Business, Management, Marketing, and Related Support Services
The Law Office of Dan A. Naranjo, P.C. April 2014 - Present
St. Mary's University Center for Legal and Social Justice January 2014 - May 2014
The Scholar: St. Mary's Law Review on Race and Social Justice August 2013 - May 2014
St. Mary's University August 2013 - December 2013
U.S. Magistrate Judge Pamela A. Mathy August 2013 - November 2013
USAA August 2007 - August 2012
Walmart November 2000 - February 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Teamwork, Outlook, Research, Legal Research, Public Speaking, Legal Writing, Data Analysis
Education
St. Mary's University School of Law 2012 — 2015
The University of Texas at San Antonio 2010 — 2011
Bachelor of Business Administration (BBA), Business/Commerce, General
Fiduciary Funding, L.L.C. June 2013 - Present
USAA February 2011 - May 2013
Education
St. Petersburg College 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Paralegal Studies
St. Petersburg College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
St. Petersburg College 1978 — 1980
Associate of Arts (A.A.), Communication
FBI 2008 - Present
USAA 2007 - 2008
U.S. Department of Justice 2005 - 2007
Skills
Certified Fraud Examiner
Education
Stevenson University 2009 — 2011
Masters in Forensic Studies, Accounting
UTSA 2001 — 2005
Bachelor of Business Administration (B.B.A.), Finance, General
USAA
Education
St. Mary's University
Master of Science (MS)
Red River Service Corporation August 2001 - Present
USAA October 1999 - December 2000
Education
St. Mary's University School of Law 1993 — 1996
Juris Doctor, Law
University of the Incarnate Word 1990 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General and International Business
St. Mary's Law Journal, Vol. 47 2015 - Present
Kaplan August 2013 - Present
USAA July 2015 - August 2015
Norton Rose Fulbright May 2015 - June 2015
United States Court of Appeals for the Fifth Circuit, The Honorable Judge Edward Prado August 2014 - December 2014
St. Mary's University School of Law January 2014 - August 2014
Texas Court of Appeals, Justice Sandee Marion June 2014 - June 2014
Bexar Appraisal District September 2003 - August 2013
Kinetic Concepts/ VIP Temporary Agency June 2002 - June 2003
Education
St. Mary's University School of Law 2013 — 2016
Candidate for Juris Doctor
The University of Texas at San Antonio 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General, Magna cum laude
USAA April 2014 - Present
Unum Group April 2005 - April 2014
Unum Group June 1998 - April 2005
Skills
Insurance, Business Analysis, SDLC, Requirements Gathering, Finance, Accounting, PMO
Education
Strayer University 2007 — 2013
Bachelor of Science (B.S.), Accounting
Crawford & Company April 2014 - Present
Life Changing Realities January 2010 - June 2015
Travelers August 2010 - May 2013
Crawford & Company January 2008 - January 2010
Access General Insurance January 2006 - January 2008
USAA January 2000 - January 2005
Skills
sales, customer..., Access, Claim, Insurance, Liability, Property Claims, Property Damage, Training, Commercial Insurance, Claims Management, Property, Subrogation, Workers Compensation, Customer Service, Casualty Insurance, Legal Liability, Underwriting, General Insurance, Claim Investigation, Management, Leadership, Strategic Planning, Professional Liability, Homeowners, Risk Management, Negotiation, Inland Marine
Education
Strayer University 2008 — 2010
Master of Science (MS), Business Administration and Management, General
Strayer University 2008 — 2010
Masters, Education
Strayer University
BS, Business Management