A+ Federal Credit Union
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A+ Federal Credit Union Employees
A+ Federal Credit Union September 2014 - Present
A+ Federal Credit Union December 2013 - September 2014
A+ Federal Credit Union December 2012 - December 2013
A+ Federal Credit Union March 2012 - December 2012
Skills
Human Resources, Talent Acquisition, Employee Relations, Customer Service, Recruiting, Management, Employee Engagement, Leadership, Applicant Tracking..., Microsoft Office, Event Planning, Sourcing, Onboarding, Time Management, Hiring, Job Fairs, Corporate Events, Events Coordination, Staff Augmentation, Administrative..., College Recruiting, Administration, Office Administration, Strategic Hiring, Hiring Practices, Hiring Trends, Sales Recruitment, Screening Resumes, Permanent Placement, Temporary Placement
Education
The University of Texas at Austin
Houston Wire & Cable Company September 2013 - Present
Houston Wire & Cable Company July 2012 - August 2013
A+ Federal Credit Union 2008 - 2008
Skills
Financial Analysis, Sales Management, Sales, Account Management, Salesforce.com, Project Management, Direct Sales, New Business Development, Sales Process
Education
Texas State University-San Marcos 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
YMCA of Austin October 2013 - Present
Goodwill Industries of Central Texas September 2012 - Present
Goodwill Industries of Central Texas April 2012 - September 2012
Goodwill Industries of Central Texas March 2010 - April 2012
Foundation for the Homeless August 2008 - February 2010
A+ Federal Credit Union 2005 - 2008
Skills
Community Outreach, Non-profits, Program Development, Volunteer Management, Fundraising, Social Services, Grant Writing, Case Managment, Public Speaking, Community Organizing, Nonprofits, Community Development, Leadership, Program Management, Case Management, Management, Workshop Facilitation, Policy
Education
Texas State University-San Marcos 2006 — 2008
Bachelor of Arts, Mass Communication
The University of Texas at El Paso 2003 — 2005
Art History, Criticism and Conservation
A+ Federal Credit Union May 2012 - Present
A+ Federal Credit Union May 2009 - April 2012
A+ Federal Credit Union September 2008 - April 2009
Bank of America October 2005 - August 2008
Romano's Macaroni Grill January 1996 - September 2006
Bank of America September 2003 - September 2005
Crimson Fine Dining Restaurant May 2001 - May 2002
Skills
Banking, Retail Banking, Commercial Banking, Branch Banking, Credit Unions, Teller Operations, Quest Financial Program, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Acquisition, Customer Engagement, Customer Support, Customs Regulations, Volunteering, Non-profit Volunteer, Chambers of Commerce, Chamber Ambassador, Committment, Committee Liaison, Merlin Teller Financial..., Goal Oriented, Goal Setting, Goal-driven leader, Goal Orientation, Goal Analysis, Communication Skills, Consumer Lending, Loans, Finance
Education
Louisiana State University 1998 — 2000
Voice and Opera
Westwood High School 1994 — 1998
High School
Credera September 2015 - Present
Elemetal June 2010 - September 2015
A+ Federal Credit Union September 2009 - May 2010
Skills
IT Infrastructure..., Networking, Windows Server, VMware, Data Center, Active Directory, Cloud Computing, Windows Azure, Office 365, Project Management, IIS, Microsoft SQL Server, Virtualization, IT Strategy, Microsoft Exchange, Microsoft Office, Linux, System Administration, Disaster Recovery, Citrix, Hyper-V, SharePoint, System Center, Storage Area Networks, Cisco Technologies, Veeam, Unified Messaging, Visio, Management
Education
The University of Texas at Austin
Bachelor of Science (BS), Psychology
A+ Federal Credit Union July 2015 - Present
Kirkland's February 2015 - July 2015
Kirkland's, Inc. July 2014 - February 2015
Kirkland's, Inc. July 2013 - April 2014
Aeropostale August 2012 - July 2013
Francesca's Collections March 2010 - August 2012
Gap Inc./Old Navy October 2009 - January 2010
"I Do" Bridal & Tux July 2009 - October 2009
Skills
Merchandising, Customer Service, Store Management, Visual Merchandising, New Store Openings, Leadership, Inventory Management, Loss Prevention, Retail, Sales, Microsoft Word, Customer Satisfaction, Apparel, Fashion, Training, Employee Management, Sales Growth, Inventory Control, Microsoft Excel, PowerPoint, Driving Results, Retail Sales, Window Displays, Recruiting, Planograms, POS, Merchandise Planning, Store Operations, New Store Development, Inventory Receiving, Constructing Product..., Product Consultation, Outlook
Education
Kansas State University 2012 — 2014
Bachelor of Science (B.S.), Interdisciplinary Social Sciences
Butler Community College 2009 — 2013
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
McMinn County High School 2004 — 2008
Diploma
Westlake Dermatology & Cosemtic Surgery May 2014 - Present
A+ Federal Credit Union August 2013 - May 2014
Alaska USA Federal Credit Union September 2010 - August 2013
Osowski Law Offices September 2009 - September 2010
Nordstrom October 2007 - October 2009
Valley River Cinemas June 2004 - August 2007
Skills
Multi Tasking, Meet Deadlines, Close Attention to..., Fast-paced, Always Willing to Learn, Organization &..., Written & Verbal..., Time Management, Availability, Always Punctual, Dependable Team Player, Microsoft Office, Microsoft Word, Phone Etiquette, Leadership
Education
Chugiak High School 2002 — 2006
High School Diploma
University of Alaska Anchorage
A+ Federal Credit Union March 2013 - Present
Texas Association of Partners in Education June 2011 - February 2012
Pflugerville ISD 2007 - June 2011
Texas Association of Partners in Education 2006 - 2011
Round Rock ISD 2001 - 2007
American Red Cross, Greater Rochester Chapter 1996 - 2000
Skills
Fundraising, Community Outreach, Program Development, Event Planning, Strategic Planning, Nonprofits, Public Speaking, Volunteer Management, Management, Community Development, Grant Writing, Project Planning, Relationship Management, Business Development, Leadership, Non-profit..., Public Relations, Leadership Development, Board Development, Grants, Staff Development, Organizational..., Board Governance, Public Policy, Human Resources, Event Management, Program Evaluation, Non-profit Board..., Volunteer Training, Marketing
Education
Indiana University - The Fundraising School 2011 — 2011
Principles and Techniques of Fundraising
Hampton University 1988 — 1992
BA, Political Science
Charles Schwab March 2014 - Present
A+ Federal Credit Union April 2013 - March 2014
Broadway National Bank August 2012 - May 2013
San Marcos Tailors 2008 - 2012
Skills
Microsoft Excel, Commercial Banking, Credit, Loans, Banking, Retail Banking, Credit Analysis, Customer Service, Consumer Lending, Risk Management, Finance, Commercial Lending
Education
Texas State University-San Marcos 2008 — 2012
Bachelor of Business Administration (BBA), Finance
A+ Federal Credit Union April 2013 - Present
Long Center for the Performing Arts April 2008 - December 2013
Spotlight on opera August 2013 - August 2013
Spotlight on Opera February 2013 - April 2013
Austin Telco Federal Credit Union June 2012 - March 2013
Texas State University January 2012 - April 2012
Texas State University January 2008 - January 2012
Nine West Group May 2011 - August 2011
Texas State University January 2011 - April 2011
Nine West Group June 2010 - August 2010
Skills
Theatre, Theatrical Production, Music, Event Management, Stage Combat, Assistant Directing, Directing, Opera, Stage Management, Ballroom Dance, Swing Dance, Dance, Arts Administration, Singing, Photoshop, Microsoft Office, Vocalist, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Public Speaking, Leadership, Event Planning, Management
Education
Texas State University-San Marcos 2008 — 2012
BM, Vocal Performance
A+ Federal Credit Union May 2013 - Present
Capital One October 2009 - April 2013
Wells Fargo August 1990 - October 2009
Skills
Consumer Lending, Mortgage Lending, Loans, Small Business Lending, Credit, Customer Service, Retail Sales Experience, Management, Project Management, Coaching, Finance, Sales, Customer Satisfaction, Cross Selling, Financial Services, Banking
Education
The University of Texas at Austin
BA Coursework, Communications
A+ Federal Credit Union July 2011 - July 2012
Skills
C, C++, Java, Objective-C, JavaScript, Windows 7, Microsoft Office, Photoshop, Android, MySQL, Notepad++, JCreator, Visual Studio, Dreamweaver, Web Design, Gaming, Computer Hardware, Computer Science, Electrical Engineering, Computer Repair, Virtual PC, AutoCAD
Education
Texas A&M University 2012 — 2016
Computer Engineering
Austin Community College 2010 — 2012
Early College Start, Dual Enrollment
A+ Federal Credit Union September 2013 - Present
A+ Federal Credit Union June 2013 - September 2013
All Web Leads, Inc. March 2013 - May 2013
Sears Holdings Corporation September 2010 - March 2013
Sears Holdings Corporation December 2009 - September 2010
Sears Home Improvement Products October 2007 - November 2009
Sears Home Improvement Products January 2006 - August 2006
Sears Home Improvement Products October 2005 - January 2006
Nissan of Buena Park July 2003 - May 2004
Simpson Buick Pontiac GMC May 2002 - July 2003
Skills
Multiple Project..., Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Negotiation, Sales, Call Center, Management, Change Management, Data Analysis, Oral & Written..., Multi Tasking, Curriculum Development, Customer Service, Coaching, Platform Facilitation, Business Coaching, Curriculum Design, Procedure Development, Training Delivery, Customer Service..., Customer Service..., Script Editing, Phone Skills, Phone Etiquette, Call center start-up, Call Control, Service Levels, Construction Management, Vendor Relationships, Third Party Vendor..., Sales Rep Training, Software Quality..., Appointment Scheduling, Setting Appointments, Order Processing, Data Entry, Office Administration, Sales Management, Objection Handling, Report Writing, Reports, Outlook, Social Media, Cooking, Catering, Party Plan, Event Planning
Education
Career Academy of Beauty 2004 — 2005
Certification, Cosmetology/Cosmetologist, General
California State University-Northridge 1997 — 1999
40 Credits toward Bachelor of Arts, Music
Wasco Union High School 1993 — 1997
High School Diploma, General Education
A+ Federal Credit Union January 2015 - Present
USAA October 2012 - December 2014
A II Z Compliance Consulting, Inc August 2012 - December 2013
ACS a Xerox company October 2009 - March 2012
Debix - The Identity Protection Network May 2009 - October 2009
Guaranty Bank June 2001 - May 2009
State Farm June 1999 - June 2001
Skills
Fraud, Risk Management, Private Investigations, Certified Fraud Examiner, Financial Risk, Banking, AML, Credit, Due Diligence, Risk Assessment, Financial Analysis, Insurance, Credit Cards, Credit Risk, Auditing, Policy, Analysis, Process Improvement, Retail Banking, Business Analysis, Fraud Detection, Change Management, Business Process..., Financial Reporting, Financial Services, Leadership, Loans, Management, Program Management, Project Management, Training, Vendor Management, Fraud Claims, Finance, Anti Money Laundering
Education
Texas A&M University-Corpus Christi 1987 — 1989
BBA, Management
Del Mar College 1985 — 1987
Associate Degree, Banking and Finance
A+ Federal Credit Union August 2012 - Present
Gruene united methodist church 2008 - 2012
Skills
Banking, Credit, Mortgage Lending, Loans, Retail Banking, Financial Services, Commercial Lending, Consumer Lending, Credit Analysis, Customer Service, Financial Analysis, Management, Microsoft Office, Microsoft Word, PowerPoint, Sales, Public Speaking
Education
Texas State University-San Marcos 2004 — 2008
Bachelor of Arts (BA), Communication Studies
RetailMeNot, Inc. February 2014 - May 2015
Velocity Credit Union February 2012 - January 2014
A+ Federal Credit Union June 2011 - October 2011
Y-12 Federal Credit Union February 2010 - May 2011
JCPenney November 2009 - March 2010
Schmap, Inc. January 2008 - November 2009
Chautauqua Institution Bookstore March 2007 - August 2007
Camp Chautauqua July 2005 - July 2007
Skills
50+ WPM, 10 Key, Mac, Windows, Microsoft Office, Word, Excel, PowerPoint, English, Spanish, Outlook, Episys Symitar, FiServ, Communication Skills, Conflict Resolution, Customer Relations, Customer Service, Banking, Research, Data Entry, Spreadsheets, Writing, Budgeting, Social Media, Social Media Marketing, Schedule, Training, Internal Audit, Policy Writing, Receptionist Duties, vault teller, OnBase, Sales, Inventory Control, Project Management, Special Events..., Compliance, Financial Audits, Teller Operations, Microsoft Excel, OS X, Event Planning, Risk Management
Education
University of North Carolina at Chapel Hill 2007 — 2009
B.A. English, English
Hewlett-Packard August 2013 - Present
Dell January 2008 - August 2013
Iron Mountain March 2007 - January 2008
Dell Financial Services - CIT Australia March 2006 - February 2007
Dell Financial Services October 2003 - March 2006
Dell March 2004 - October 2004
Dell Financial Services January 2002 - October 2003
Dell Financial Services April 1999 - January 2002
A+ Federal Credit Union April 1997 - April 1999
Randolph Brooks Federal Credit Union August 1995 - April 1997
Skills
Salesforce.com, Account Management, Contract Negotiation, Customer Relations, Consultative Selling, Selling, Customer Service, Management, Cross-functional Team..., Process Improvement, Enterprise Software, Forecasting, Solution Selling, Pre-sales, Product Marketing, Sales, Business Strategy, CRM, Team Leadership, Sales Management, Partner Management, Strategy, Sales Process, Sales Operations, New Business Development, Budgets, Cold Calling, Leadership, Direct Sales, Business Process..., Strategic Planning, Channel Partners, Cloud Computing, Customer Experience, Negotiation, Pricing, Training, Sales Presentations, SaaS, Marketing Strategy, Coaching, Business Development, B2B, Key Account Management, Lead Generation, Finance, Vendor Management, Strategic Partnerships, Executive Management, Professional Services
Education
Park University 1997 — 2001
BA
Zephyr
ISB Capital 2013 - Present
A+ Federal Credit Union 2010 - 2013
Skills
NMLS Licensed, Notary Public
Education
Texas State University-San Marcos 2004 — 2008
Bachelor of Business Administration (BBA), Finance, General
A+ Federal Credit Union August 2012 - Present
Harte-Hanks, Inc. August 2006 - April 2007
Skills
Software Engineering, Databases, Website Development, Communication, Creative Solutions, JavaScript, Web Services, Operating Systems
Education
Texas State University 2008 — 2012
Bachelor of Science (BS), Computer Science
Leander High School
Texas State University
Bachelors of Science, Computer Science
C.H. Robinson June 2013 - Present
Nordstrom November 2010 - May 2012
A+ Federal Credit Union February 2008 - January 2009
IBC Bank June 2007 - July 2008
Skills
Finance, Customer Satisfaction, Customer Service, Time Management, Microsoft Excel, PowerPoint, Retail, Microsoft Word, Microsoft Office, Financial Analysis, Sales, Inventory Management, Data Entry, Public Speaking, Banking, Merchandising, Spanish, Teamwork
Education
The University of Texas at San Antonio 2009 — 2012
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services, 3.5
The University of Texas at San Antonio 2007 — 2012
Bachelor of Business Administration (BBA), Finance
Atria Senior Living September 2013 - Present
Northeast Methodist Hospital November 2012 - September 2013
United Heritage Credit Union November 2009 - April 2012
A+ Federal Credit Union January 2003 - October 2009
Skills
Loans, Credit, Banking, Retail Banking, Consumer Lending, Commercial Banking, Branch Banking, Small Business Lending, Cross Selling, Branch Management, Commercial Lending, Lines Of Credit, Administrative..., Human Resources, Nursing Homes, Accounting, Deposits, Mortgage Banking, Training, Credit Unions, Cash Management, Loan Origination, Refinance, Financial Services, Home Equity Loans, Cash Flow, Financial Institutions, Bank Secrecy Act, Financial Advisory, Notary Public, Loan Servicing
Education
Texas State University-San Marcos
Bachelor of Applied Arts and Sciences, Finance and Communication
Far West Capital June 2014 - Present
A+ Federal Credit Union 2007 - June 2014
Businesses Invest in Growth (BiG Austin) 2001 - 2007
People Fund 1999 - 2000
Skills
Commercial Lending, Strategic Planning, Financial Analysis, Underwriting, Credit Analysis, Microsoft Excel, Nonprofits, Budgets, Business Development, Portfolio Management, Management, Credit, Retail Banking, Investments, Banking, Loans, Business Planning, Finance, Mortgage Lending
Education
Texas State University-San Marcos
Master of Business Administration (M.B.A.), Finance, General
The American Institute of Banking
General Banking Diploma
The University of Texas at Austin 1979 — 1982
Bachelor of Business Administration (B.B.A.)
CUNA Business Lending Institute
Advanced Credit Analysis
The Credit Institute of Economic Development
Business Loan Portfolio Management
Plexus Worldwide, Inc. September 2014 - Present
Georgetown Palace Theatre February 2008 - Present
Bazaarvoice August 2013 - Present
Georgetown Palace Theatre Education May 2015 - August 2015
Sugar Land Party Rentals March 2014 - April 2015
Zilker Theatre Productions May 2014 - August 2014
All Web Leads, Inc. February 2014 - August 2014
A+ Federal Credit Union February 2013 - August 2013
Field Asset Services 2010 - 2012
Starbucks July 2006 - February 2010
Skills
Theatrical Performance, Theatre, Stage Management, Telecommuting, Customer Service, Data Entry, Microsoft Office 2007, Outlook, Acting, Event Planning, Musical Theatre, Event Management, Editing, Public Speaking, Fundraising, Social Media, Nonprofits, Music, Customer Satisfaction, Lighting Design, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Music Production, PowerPoint, Public Relations, Research, Stage, Stage Lighting, Team Building, Training, Copywriting, Creative Writing, Teamwork, Directing, Music Theory, Voice Acting, Team Leadership, Media Relations, Teaching, Access
Education
Tarleton State University 2001 — 2006
Bachelor of Fine Arts (BFA), Theatre/Theater
Public Service Credit Union October 2013 - Present
GM Financial/AmeriCredit June 2012 - October 2013
A+ Federal Credit Union November 2009 - April 2011
TruWest Credit Union May 2005 - September 2009
TruWest Credit Union September 2004 - May 2005
Ford Motor Credit Company 2000 - 2003
Education
The University of Texas at Austin
. . . . . 2015 - Present
Lagniappe Film and Music Festival May 2012 - Present
Mobiloil FCU 2003 - 2015
Celebration Productions (Austin Party Cannibals) 1999 - 2005
Aquent January 2001 - September 2003
MHNet - Mental Health Network 1998 - 2001
A+ Federal Credit Union 1997 - 1998
US Army Information Systems Command 1987 - 1998
Nusenda Credit Union 1994 - 1997
John H. Harland August 1990 - November 1994
Skills
Project Management, Strategic Planning, Team Building, Process Improvement, Business Planning, Business Continuity, Business Intelligence, Business Development, Cross-functional Team..., Change Management, Strategy Execution, IT Management, Networking, Troubleshooting, Management, Human Resources, Project Planning, Software Development, Risk Management, Performance Management, Training, Program Management, Strategy, System Administration, Business Process..., Databases, Telecommunications, Information Technology, Budgets, Analysis, Management Consulting, IT Service Management, Security, Business Analysis, Leadership, Vendor Management, CRM, Executive Management, Banking, Business Strategy, Product Management, Account Management, Credit, Financial Analysis, Recruiting, Disaster Recovery, Integration, IT Strategy, Consumer Lending, Team Leadership
Education
Colorado Technical University
MBA, Business Operations
Colorado Technical University
BSBA, Business Administration, Project Management
Central NM College
AS, Business, Computer Science
A+ Federal Credit Union July 2012 - Present
Nordstrom June 2011 - December 2012
SOLUTIONS Environmental Comfort Systems & Services, Inc. August 2008 - June 2011
Skills
Human Resources, Employee Relations, Customer Service, Time Management, Microsoft Office, Organizational..., Benefits Administration, Employee Benefits, Training, New Hire Orientations, Team Building, Sales, Coaching, Leadership, Recruiting, Conflict Resolution, FMLA, Employee Engagement, Employee Training, Inventory Management, Leadership Development, Process Improvement, Interviews, Applicant Tracking..., College Recruiting, Onboarding, Payroll, Performance Management, ADP Payroll, Change Management, Community Outreach, Customer Satisfaction, Hiring, Job Fairs, Management, Talent Acquisition
Education
California State University-Long Beach 2007 — 2011
BA, Human Development
A+ Federal Credit Union February 2013 - Present
A+ Federal Credit Union January 2013 - March 2013
A+ Federal Credit Union January 2011 - January 2013
Michael Neill & Associates January 2007 - January 2011
Corporate America Family Credit Union February 1990 - October 2006
Skills
Mortgage Lending, Consumer Lending, Commercial Lending, Credit Risk, Coaching, Risk Management, Sales Management, New Business Development, Process Improvement, ALM, Credit Analysis, Branch Banking, Change Management, Financial Services, Marketing, Branch Operation, Business Development, Management, Leadership, Sales, Forecasting, Training, Organizational..., Strategic Financial..., Marketing Strategy, Strategy, Finance, Analysis, Vendor Management, Mergers & Acquisitions, Credit Cards, Consulting, Business Analysis, Residential Mortgages, Mortgage Underwriting
Education
CUES CEO Institute 2003 — 2006
CCE, CU Leadership
George Mason University 1976 — 1980
BS, Finance & Economics
A+ Federal Credit Union March 2014 - Present
First Texas Bank November 2001 - June 2013
Skills
Commercial Banking, Banking, Small Business Lending, Commercial Lending, Loans, Consumer Lending, Mortgage Lending, Credit, Financial Analysis, Customer Service, Retail Banking, Microsoft Office
Education
Texas State University 1989 — 1993
Bachelor's Degree, Mass Communication/Media Studies - Advertising
Lockhart High School, Lockhart Texas 1985 — 1989
AVAST Software July 2014 - July 2015
Jumpshot January 2014 - July 2014
GrimeFighter (acquired by Avast) August 2012 - August 2013
A+ Federal Credit Union May 2012 - May 2013
Keep Austin Gorgeous August 2011 - October 2012
Skills
Graphic Design, Facebook, Advertising, Adobe Creative Suite, Photoshop, Newsletters, Social Media, Branding & Identity..., Email Marketing, User Interface Design, Concept Development, Illustrator, InDesign, Adobe Acrobat, Social Media Marketing, Research, Press Releases, Blogging, Mandarin, Teamwork, Marketing, Online Marketing
Education
The University of Texas at Austin 2006 — 2011
BS Advertising/BA East Asian Studies: Chinese, Advertising/Chinese
University Federal Credit Union June 2015 - Present
University Federal Credit Union 2009 - June 2015
LisaLyn Designs, LLC 2008 - April 2014
Texas Credit Union League 2009 - 2012
University Federal Credit Union 2006 - 2009
AMPLIFY Credit Union 2005 - 2006
Amplify Credit Union 2004 - 2005
A+ Federal Credit Union 2003 - 2004
Skills
Credit Unions, Marketing Strategy, Marketing, Social Media, Strategic Planning, Business Development, Public Relations, Banking, Marketing Communications, Event Planning, Customer Service, Email Marketing, Sales, Social Media Marketing, Event Management, Leadership, Advertising
Education
Texas Tech University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Texas Tech University - Rawls College of Business 1999 — 2003
BBA, Marketing
A+ Federal Credit Union December 2014 - Present
Chase Bank March 2013 - December 2014
Baytech Web Design June 2012 - 2013
Corinthian Colleges Inc. August 2010 - August 2012
Keller Center for Corporate Learning September 2011 - June 2012
Wells Fargo March 2008 - March 2009
City National Bank 2002 - 2006
Education
San Jose State University 1993 — 2014
Bachelor's degree, Public Administration
De Anza College 1991 — 1993
Associate's Degree, Political Science
Independence High School
A+ Federal Credit Union May 2014 - Present
Wells Fargo May 2013 - May 2014
Z Islander Apartments August 2012 - May 2013
Fitness 19 April 2012 - August 2012
Skills
Sales, Team Leadership, Customer Service, Marketing, Time Management, Customer Retention, Organization, Accounting, Leasing, Real Estate, Training, Advertising, Fair Housing, Customer Satisfaction, Outlook
Education
Texas State University 2014 — 2016
Finance, Junior
University of Houston 2013 — 2014
Finance, Sophmore
Blinn College 2012 — 2013
General Studies
Stony Point High School 2009 — 2012
A+ Federal Credit Union June 2014 - Present
A+ Federal Credit Union July 2013 - June 2014
A+ Federal Credit Union November 2012 - July 2013
Wells Fargo Bank 2008 - 2012
Skills
Residential Mortgages, Home Equity Loans, First Time Home Buyers, Encompass, Sales, Customer Service, Microsoft Office, Management, Banking, Credit, Finance, Brewing, Running, Pizza
Education
New Mexico State University
Bachelor's degree, Economics
DataDefense Partners November 2013 - Present
Go-Team Realty August 2014 - Present
Go-Team Realty February 2013 - August 2014
A+ Federal Credit Union February 2012 - February 2013
A+ Federal Credit Union February 2011 - February 2012
A+ Federal Credit Union July 2008 - February 2011
A+ Federal Credit Union April 2007 - July 2008
Skills
Detailed Organization, Managed Services, Follow-through Skills, Customer Satisfaction, Marketing Communications, Sales, Coordinating Events, Customer Service, Community Outreach, Brand Development, Customer Engagement, Email Marketing, Product Marketing, Direct Marketing, Marketing Strategy, Distribution Strategies, Public Speaking, Marketing, Training, Business Development, Entrepreneurship, Time Management, CRM, Event Planning, Management, New Business Development, Process Improvement, Retail, Social Media Marketing, Blogging, Web Design, Lead Generation, Start-ups, Public Relations, Selling, Social Networking, Team Building, Strategic Planning, Online Marketing
Education
Texas State University-San Marcos 2004 — 2011
Bachelor of Business Management, Business Management with a focus on Marketing
A+ Federal Credit Union August 1992 - Present
Mendo Lake Credit Union June 1982 - May 1992
Skills
Consumer Lending, Banking, Loans, Credit Unions, Credit, Team Building, Coaching, Customer Service, Mortgage Lending, Credit Analysis, Commercial Lending
Education
California State University-Chico 1983 — 1987
Bachelors, Business Administration, Marketing, Pre-Law
Mendocino Community College 1982 — 1983
General Education
Charles Schwab April 2015 - Present
Charles Schwab March 2013 - June 2015
A+ Federal Credit Union March 2011 - March 2013
Xanterra Parks & Resorts June 2010 - August 2010
Bank of America July 2008 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Lasell College 2004 — 2008
Bachelor's degree, Sports Management
Buzz Points August 2015 - Present
Star of Texas Credit Union December 2014 - August 2015
A+ Federal Credit Union December 2006 - October 2014
A+ Federal Credit Union March 2003 - December 2006
A+FCU March 2000 - March 2003
A+FCU March 1997 - March 2000
Holiday Inn Townlake March 1994 - March 1997
Skills
Leadership, Customer Service, Management, Sales, Community Outreach, Marketing, Sales Management, Project Management, Interviews, Coaching, Public Speaking, Process Improvement, Team Building, Banking, Customer Satisfaction, Human Resources, Change Management, Microsoft Office, Nonprofits, Time Management, Credit Unions, Business Process..., Fundraising, Branch Banking, Consumer Lending, Budgets, Strategic Planning, Salesforce.com, Problem Solving, Communication, Finance, Event Planning, Credit, Public Relations, Marketing Strategy, Social Media Marketing, Leadership Development, Loans, Social Media, Business Development, Marketing Communications, Event Management, Team Leadership, Financial Analysis, Risk Management, Social Networking, Program Management, Strategy, Training, Operations Management
Education
The University of Texas at Austin
Bachelor of Arts (BA), English
Austin Community College
Certification, Management/Leadership Certification
Texas Comptroller of Public Accounts September 2015 - Present
A+ Federal Credit Union January 2013 - December 2014
A+ Federal Credit Union May 2012 - January 2013
A+ Federal Credit Union November 2010 - May 2012
CMC-Americas, Tata Consulting February 2010 - November 2010
Office of the Governor, State of Texas June 2009 - November 2009
Skills
Accounting, Customer Service, Banking, Financial Accounting, Financial Statements, Leadership, Microsoft Office, Finance, Accounts Payable, Time Management, Financial Services, Tax Preparation, General Ledger, Consumer Lending, Cross Selling, English to Spanish..., 10 Key Touch, Team Building, Bloomberg Terminal
Education
The University of Texas at Austin 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, 3.30
A+ Federal Credit Union July 2015 - Present
Makeup by V July 2015 - 2015
Sisu Consulting 2014 - 2015
Skills
Event Management, Management, Negotiation, Small Business, Entrepreneurship, Marketing, Sales, Start-ups, Business Development, Advertising, Social Media Marketing, Social Networking, Social Media, Team Leadership, Business Planning, Online Advertising, Business Strategy, Strategy, Event Planning, New Business Development, Customer Service, Project Planning, Brand Development, Public Speaking, Team Building, Leadership, Retail, Budgets, Photography, Residential Homes, Investment Properties, Referrals, Sellers, Investors, Real Estate, Single Family Homes, Contract Negotiation, Strategic Planning, Condos, Microsoft Office, Luxury
Education
Chaminade University of Honolulu 2002 — 2005
Bachelor of Science (B.S.), Criminal Justice
Battleground Texas February 2015 - Present
Office of Congressman Lloyd Doggett February 2015 - Present
A+ Federal Credit Union May 2013 - August 2014
Wonder World Cave & Park May 2013 - January 2014
Education
The University of Texas at Austin 2014 — 2018
Political Science and Government
San Marcos High School 2010 — 2014
High School Diploma
Rice University June 2014 - Present
Oceaneering May 2015 - August 2015
Rice University October 2013 - May 2014
A+ Federal Credit Union June 2011 - August 2013
Nueva Vida Alpacas April 2011 - August 2011
Skills
Matlab, SolidWorks, Microsoft Office, Simulink, Mathematics, Research, Public Speaking, MathCAD, Spanish, Personal Banking, Coaching, Carbon Nanotubes, Welding
Education
Rice University 2012 — 2016
Mechanical Engineering, B.S., Mechanical Engineering, Sophomore
Bastrop High School 2008 — 2012
GED
Milestone Community Builders July 2015 - Present
ARA, A Newmark Company December 2014 - July 2015
DHI Mortgage June 2014 - December 2014
A+ Federal Credit Union October 2013 - June 2014
OneWest Bank April 2011 - October 2013
Gila Corp September 2010 - April 2011
1st National Bank of Texas January 2009 - June 2009
Skills
Analysis, Leadership, Process Improvement, Mortgage Lending, Call Centers, Loans, Financial Risk, Account Reconciliation, Foreclosures, Investors, Risk Management, Customer Service, Outlook, Microsoft Excel, Mortgage Banking, Operational Risk..., Microsoft Word, Risk Assessment, Loan Origination, Microsoft Office, Loss Mitigation, PowerPoint, 10 Key, Financial Reporting, Consumer Lending, Lines Of Credit, SharePoint, FHA, Financial Analysis, Credit Analysis, Residential Mortgages, Access, Mortgage Underwriting, Time Management, Accounting
Education
Central Texas College 2007 — 2010
Criminal Justice, Criminal Justice and Corrections
Copperas Cove High School 2003 — 2007
High School Diploma, High School/Secondary Diploma Programs
Hindsite 20/20 April 2014 - Present
A+ Federal Credit Union August 2013 - July 2014
Skills
Leadership, Teller Operations, Branch Banking, Customer Service, Management, Project Management, Public Speaking, Athletics
Education
Southwestern University 2014 — 2018
Bachelor’s Degree, Computer Science & Business
CU Members Mortgage June 2015 - Present
A+ Federal Credit Union October 2012 - May 2015
National Credit Union Administration November 2007 - October 2012
Sente Mortgage f/k/a Milestone Mortgage June 2005 - November 2007
Guaranty Residential Lending January 2003 - October 2004
Guaranty Bank May 2001 - December 2002
Steve's Service Company, Inc. March 2000 - October 2000
Steve's Service Company, Inc. June 1999 - March 2000
Skills
Mortgage Lending, Customer Service, Loan Origination, Loan Portfolio Analysis, Real Estate Financing, Credit Analysis, Persuasion, Negotiation, Presentations, Sales, Real Estate, Loans, Credit, Credit Unions, Finance, Financial Analysis, Residential Mortgages, Banking, Refinance, Mortgage Banking, Risk Management, Credit Risk, Investment Properties, First Time Home Buyers, ALM
Education
Eckerd College 1995 — 1999
BA, International Business
Westlake High School 1991 — 1995
General Studies, General Studies
Star of Texas Credit Union October 2008 - Present
A+ Federal Credit Union April 2010 - March 2011
Skills
Loans, Community Events, Marketing, Customer Service, Marketing Research, Loan Servicing, Escrow, Credit Analysis, Mortgage Lending, Loan Origination, Residential Mortgages, Banking, Mortgage Underwriting, Refinance, Music Theory, Music Education
Education
University of North Texas 2001 — 2005
Bachelor's degree, Music Performance
Austin Community College
Marketing/Marketing Management, General
A+ Federal Credit Union May 2015 - Present
Sears Holdings Corporation July 2012 - April 2015
Sears Holdings Corporation December 2011 - July 2012
Sears Holdings Corporation July 2011 - December 2011
Skills
Management, Retail, Store Management, Customer Satisfaction, Customer Experience, Merchandising, Visual Merchandising, Loss Prevention, Customer Service, Driving Results, Sales, Inventory Management, Retail Sales, Profit, Team Leadership, Social Media, Recruiting, Call Center, CPFR, Sales Management, Multi-channel Retail, PowerPoint, Microsoft Excel, Microsoft Applications, CCMS
Education
Austin Community College 2013 — 2015
Business Administration and Management, General, A
Austin Community College 2013 — 2015
Business Administration and Management, General, A
San Jacinto College 2010 — 2011
Psychology, A
San Jacinto College 2008 — 2009
Psychology
A+ Federal Credit Union February 2015 - Present
A+ Federal Credit Union May 2014 - February 2015
A+ Federal Credit Union August 2010 - May 2014
Liberty County Teachers Federal Credit Union June 2009 - June 2010
First LIberty National Bank July 2008 - May 2009
Skills
Cash Handling Experience, Customer Service, Non-profit Volunteer, Credit Unions, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Publisher, PowerPoint, Presentations, Presentation Design, Accounting, Time Management, Finance, Newsletters, Marketing, Outlook, Mortgage Banking, Loans, Mortgage Lending, Financial Services, Process Improvement, Team Building, Banking
Education
Texas State University-San Marcos 2010 — 2014
Bachelor of Arts (BA), Anthropology
San Jacinto College 2009 — 2010
N/A, English Language and Literature, General
Indeed.com June 2015 - August 2015
EvoSure May 2014 - October 2014
A+ Federal Credit Union March 2013 - August 2013
Skills
Microsoft Office, Financial Analysis, Public Speaking, Analysis, Social Networking, Customer Service, Social Media Marketing, Team Leadership, Event Planning, Teaching, Research
Education
The University of Texas at Austin 2013 — 2017
Bachelor of Business Administration (BBA), Finance
The University of Texas at Austin - Red McCombs School of Business 2013 — 2017
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law, Junior
A+ Federal Credit Union June 2015 - Present
Vaco July 2013 - June 2015
OneWest Bank December 2010 - July 2013
Emerson Process Management July 2012 - December 2012
TX State Comptroller Office September 2009 - December 2010
Spherion June 2007 - August 2009
Texas Medicaid Healthcare Partnership February 2005 - April 2007
Skills
E-Verify, MS Outlook, Windows 7, PeopleSoft, iCIMS, MS Office, Able To Work Under..., Strong Organizational..., Detail Oriented, Time Management, Background Checks, 10 Key, Outlook, New Hire Paperwork, Recruiting, Sourcing, Interviews, Applicant Tracking..., Microsoft Office, Management, Temporary Placement, College Recruiting, HR Consulting, Employee Relations, HR Policies, Human Resources, Executive Search, Hiring, Onboarding
Education
The University of Texas at Austin
Human Resources Management Certification Program
Crockett High School 1991 — 1995
Diploma
Penn Foster College
HEB November 2014 - Present
A+ Federal Credit Union January 2012 - July 2012
HEB August 2011 - December 2011
Austin Public Library March 2009 - October 2010
Oski's Food Store September 2007 - August 2008
Skills
Computer Science, C++ Language, Java, MIPS, Linux, Eclipse, Object Oriented Design, MVC
Education
Texas State University 2012 — 2014
Bachelor of Science (B.S.), Computer Science
Lago Vista High School 2004 — 2008
Canon Solutions America May 2015 - Present
Insight February 2015 - April 2015
Neopost May 2013 - December 2014
Diane Dopson Properties April 2010 - August 2013
Dell Inc. May 2011 - February 2012
A+ Federal Credit Union August 2007 - December 2008
Skills
Business Networking, Solution Selling, Business Analysis, Analytics, Business Acquisition, Account Management, Business Development, B2B, Business Strategy, Finance, Marketing, Strategic Planning, Business Planning, New Business Development, CRM, Mergers, Strategic Partnerships, Salesforce.com, Sales Presentations, Marketing Strategy, Market Research, Management Consulting, Investments, Social Networking, Building Relationships, Key Account Management, Competitive Analysis, Channel Partners, Strategy, Sales Process, Email Marketing, Online Advertising, Major Accounts, Marketing Communications
Education
Austin Institute of Real Estate 2009 — 2010
License attained, Real Estate
Austin Community College 1999 — 2002
Business Administration and Finanace
A+ Federal Credit Union May 2005 - Present
Security State Bank & Trust April 2001 - February 2004
Skills
Coaching, Consumer Lending, Customer Service, Process Improvement, Public Speaking, Credit Unions, Microsoft Office, Loans, Bank Secrecy Act, Team Building, Training, Customer Satisfaction, Credit, Banking, Employee Benefits, Change Management, Organizational..., Risk Management, Leadership, Sales, Employee Relations, E-Learning, Leadership Development, Employee Training
Education
Texas State University 1997 — 2000
Criminal Justice
Manor High School
A+ Federal Credit Union May 2010 - Present
Cornerstone Mortgage Company November 2004 - March 2010
Countrywide Home Loans August 2002 - December 2004
Wells Fargo Home Mortgage June 2000 - August 2002
Skills
First Time Home Buyers, Mortgage Lending, Banking, Credit Analysis, Financial Analysis, Credit, Loans, Commercial Lending, Mortgage Banking, Underwriting, Loan Origination, Customer Service, Risk Management, Consumer Lending, Microsoft Excel, Real Estate, Residential Mortgages, Budgets, Management, Training
Education
San Antonio College
Texas State University-San Marcos
BAAS, Applied Arts
Webber, LLC November 2013 - Present
Webber, LLC July 2010 - November 2013
A+ Federal Credit Union March 2009 - July 2010
Network Business Services August 2008 - March 2009
Washington Mutual Bank August 2005 - October 2006
Washington Mutual Bank September 2003 - August 2005
Skills
Microsoft Office, Time Management, Skilled Multi-tasker, Organizational..., Accounts Payable
Education
Texas State University 2005 — 2009
BBA, Accounting
Tiaras December 2011 - Present
Tiaras Apparel & Gift Boutique 2011 - Present
A+ Federal Credit Union 2012 - 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Marketing, Team Building, Leadership, Marketing Strategy, Public Relations, Public Speaking, Sales, Social Media, Social Media Marketing, Strategic Planning
Education
Texas State University-San Marcos 2009 — 2012
Bachelor of Business Administration (BBA), Management
Kasasa by BancVue May 2014 - Present
Rackspace, the Open Cloud Company February 2013 - April 2014
A+ Federal Credit Union September 2007 - February 2013
St. Andrew's Episcopal School, Austin October 2009 - February 2012
St. Andrew's Episcopal School, Austin October 2000 - 2011
A+ Federal Credit Union May 2005 - November 2006
Enfield Investments January 2005 - October 2006
Greater TEXAS Federal Credit Union January 2003 - March 2005
Greater TEXAS Federal Credit Union June 1997 - March 2005
Skills
Time Management, Customer Service, Coaching, Microsoft Office, Social Media, Research, Marketing Strategy, Public Speaking, Event Planning, Account Management, Credit Unions, Contract Negotiation, Interviews, Community Outreach, Team Building, Cooperative, Marketing Communications, Public Relations, Social Media Marketing, Marketing, Editing, Budgets, Sales, Leadership, Training, Event Management, Business Development, CRM, Project Management, Business Planning, Project Planning, B2B, Microsoft Excel, Fundraising, Social Networking, Entrepreneurship, Microsoft Word, Nonprofits, Recruiting, Management, Organizational..., Advertising, New Business Development, Leadership Development, Sales Management, Customer Satisfaction, Team Leadership
Education
Texas State University 2002 — 2005
Bachelor's Degree, Exercise and Sports Science
Lee University 1995 — 1996
Dell May 2014 - Present
Dell August 2007 - May 2014
Dell March 2004 - August 2007
Dell March 2003 - March 2004
Dell September 2002 - February 2003
Sulzer Ltd December 1997 - June 2002
A+ Federal Credit Union March 1992 - August 1997
Skills
Vendor Management, Solution Selling, Salesforce.com, Program Management, Process Improvement, Enterprise Software, Management, Cloud Computing, Business Process..., Cross-functional Team..., Training, Recruiting, Human Resources, Sales, Microsoft Excel, Employee Benefits, Project Planning, Interviews, CRM, Leadership, Account Management, Sales Enablement, Start-ups, Storage, Data Center, Team Building, Business Development, Consulting, SharePoint, Strategy, Administration, Outsourcing, System Administration, Team Leadership, Partner Management, Business Intelligence, Business Analysis, Payroll, Strategic Planning, SaaS, Product Management, Project Management, Professional Services, Call Centers, Software Documentation, Networking, Team Management, Channel Partners, Change Management, Sales Operations
Education
Austin Community College 1989 — 1991
N/A, Computer Science
Graduate of Jack C Hays High School 1985 — 1989
A Plus FCU January 2006 - Present
A+ Federal Credit Union 2006 - Present
HEB Federal Credit Union September 2002 - October 2005
Bank One 1978 - 1998
Skills
Mortgage Lending, Credit Unions, Banking, Loans, Branch Banking, Sales
Education
Texas State University 1968 — 1971
Nossaman LLP April 2015 - Present
Weil Gotshal & Manges LLP March 2012 - April 2015
Weil Gotshal & Manges LLP July 2006 - March 2012
Skadden Arps August 2000 - July 2006
A+ Federal Credit Union July 1996 - August 2000
Skills
IT Management, Active Directory, IT Strategy, Data Center, SharePoint, Citrix, Networking, IT Operations, Security, Team Leadership, Vendor Management, Information Technology, VMware, Business Continuity, Contract Negotiation, Contract Management, Information Security, Security Management, Project Management
Education
The University of Texas at Austin
Bachelor of Arts (BA), Economics
USAA June 2015 - Present
USAA June 2014 - June 2015
USAA April 2013 - June 2014
USAA (contract through Millenium Group) August 2012 - April 2013
The Scooter Store June 2012 - August 2012
The Scooter Store December 2009 - June 2012
United Heritage Credit Union August 2006 - December 2009
A+ Federal Credit Union April 2003 - August 2006
A+ Federal Credit Union June 2002 - March 2003
A+ Federal Credit Union December 2001 - June 2002
Skills
Customer Service, Budgeting, Strategic Planning, Customer Relations, Process Improvement, Sales Management, Business Planning, Problem Solving, Microsoft Office, Advertising, Promotions, Marketing Strategy, Event Management, Team Building, Public Relations, Account Management, Team Leadership, Contract Negotiation, Strategy Development, New Business Development, Planning, Operations Management, Vendor Management, Marketing Communications, Mentoring, Forecasting, Copywriting, Public Speaking, Photoshop, Budgets, Business Development, Customer Satisfaction, Time Management, Marketing, Creative Direction, Project Management, Training, Creativity, Sales Operations, Networking, Market Research, Banking, Analysis, Management, Strategy
Education
University of Houston 1998 — 2001
Bachelor of Science, Economics
San Antonio College 1996 — 1998
Baylor University December 2013 - Present
A+ Federal Credit Union December 2009 - December 2013
Designed Lucky August 2003 - December 2013
American Printing and Mailing September 2007 - December 2009
Skills
Adobe Creative Suite, Graphic Design, Web Design, Advertising, Art Direction, Social Media Marketing, Creative Direction, Direct Mail, Interactive Advertising, Creative Strategy, Concept Development, InDesign, Photoshop, Illustrator, Brochures, Branding & Identity, Social Media, Copywriting, Mac, Adobe Acrobat, Packaging, Integrated Marketing, Interactive Media, Offset Printing, Event Planning, Marketing Communications, Email Marketing, Typography, Brand Development, Direct Marketing, Marketing, Graphics, Dreamweaver, Newsletters
Education
The University of Texas at Austin 2008 — 2010
Master of Arts, Creative Advertising
Sam Houston State University 2003 — 2007
Bachelor of Arts, Mass Communications
Sam Houston State University 2003 — 2007
Bachelor Fine Arts, Radio/Television/FIlm Production
Sam Houston State University 2003 — 2007
Associates, Germanic Language and Literature
Texas Valley Communities Foundation August 2008 - Present
The University of Texas - Pan American January 2006 - May 2008
A+ Federal Credit Union 2004 - 2005
Skills
Leadership, Non-profits, Event Planning, Community Outreach, Grant Writing, Fundraising, Budgets, Proposal Writing, Teaching, Strategic Planning, Customer Service, Social Media, Project Management, Public Speaking, Management, Public Relations, Sales, Nonprofits
Education
The University of Texas-Pan American 2011 — 2015
Master's Degree, Organizational Communication, General
The University of Texas-Pan American 2005 — 2008
Bachelor's Degree, Business Administration
Noesis_ March 2015 - Present
A+ Federal Credit Union March 2013 - March 2015
Bank of the West 2010 - 2013
Bank of the West 2007 - 2010
Bank of the West June 2006 - May 2007
Bank of the West June 2002 - May 2006
Skills
Banking, Commercial Banking, Commercial Lending, Consumer Lending, Credit Analysis, Loans, Portfolio Management, Small Business Lending
Education
Chapman University 2002 — 2009
MA, Psychology
University of Phoenix 2006 — 2007
MBA, Business
A+ Federal Credit Union August 2014 - Present
A+ Federal Credit Union August 2012 - August 2014
A+ Federal Credit Union February 2011 - August 2012
A+ Federal Credit Union August 2009 - February 2011
McClenahan Bruer Communications June 1996 - June 1998
TAEUS International Corporation May 1995 - June 1996
United Technologies Microelectronics Center 1986 - 1995
Skills
Marketing Communications, Newsletters, Public Relations, Corporate Communications, Social Media Marketing, Marketing, Integrated Marketing, Editing, Email Marketing, Advertising, Event Planning, Social Media, Direct Marketing, Event Management, Media Relations, Marketing Strategy, Public Speaking, Press Releases, Strategic Communications, Coaching, Leadership, Content Development, Customer Service, Internal Communications, Copy Editing, Account Management, Project Management, New Business Development, Strategic Partnerships, Project Coordination, Project Planning, Customer Engagement, Content Management, Relationship Management, Editorial, Key Account Development, Lead Generation, Journalism, Presentations, Financial Advisory, Intellectual Property, Budget Setting, Planning Budgeting &..., Department Budgeting, Digital Marketing, eMarketer, Blog Marketing, Content Managed Websites, CSM
Education
The Ohio State University 1981 — 1985
BA, Journalism
A+ Federal Credit Union March 2007 - Present
Laconia Savings Bank January 2004 - February 2007
Skills
Loan Origination, Loans, Microsoft Word, Banking, Consumer Lending, Coaching, Credit Analysis, Portfolio Management, Underwriting, ALM, Credit Risk, Credit
Education
University of New Hampshire 1983 — 1987
Bachelor od General Studies, Business
A+ Federal Credit Union March 2007 - Present
Northway Bank March 1998 - June 2004
Sterling Miller Company, Inc March 1996 - February 1998
Skills
Coach-Mentor-Trainer, Company Spokesperson, Consumer/Business Loan..., Consumer Lending, Loans, Coaching, Credit Unions, Loan Origination, Credit Analysis, Spokesperson, Commercial Lending, Banking, Credit, Business Development, Mortgage Lending, Underwriting, Residential Mortgages, Mortgage Banking, Customer Service
Education
University of New Hampshire-Manchester 1979 — 1987
BS, General Business Studies
Actum Processing, LLC February 2014 - Present
A+ Federal Credit Union June 2006 - June 2013
Bank of America June 2005 - June 2006
North Island Credit Union February 2003 - June 2005
Education
Cuyamaca College
A+ Federal Credit Union 2008 - Present
Fairwinds Credit Union 1999 - 2007
Education
Stephen F. Austin State University
BBA, Management/Economics
Pioneer Bank, SSB November 2012 - Present
A+ Federal Credit Union April 2012 - November 2012
A+ Federal Credit Union April 2011 - April 2012
Foothills Farm September 1998 - April 2011
Capitol Credit Union September 1991 - September 1998
Skills
Contract Negotiation, Customer Service, Loans, Credit, Marketing, Mortgage Underwriting, Mortgage Banking, Refinance, Finance, Accounting, Mortgage Lending, Analysis, First Time Home Buyers, Loan Origination, Process Improvement, Real Estate
Education
St. Edward's University 1991 — 1993
Bachelor of Arts (BA), Finance, General
Southwest Texas State University 1985 — 1988
General Studies
University Federal Credit Union December 2008 - Present
A+ Federal Credit Union June 2006 - December 2006
Firstmark Credit Union June 2004 - January 2006
Skills
Sales, Personal Banking, Consumer Lending, Customer Service, Credit Unions, Credit, Insurance, Commercial Banking, Leadership, Retail Banking, Banking, Microsoft Excel, Commercial Lending, Loans, Credit Analysis, Team Leadership, Cross Selling, Loan Origination, Relationship Management, Lines Of Credit, Credit Cards, Financial Services, Business Development, Sales Management, Team Building, Coaching, Refinance, New Business Development, Internet Banking, CRM, IRAs, Outlook, Recruiting, Credit Risk, Marketing, Strategic Planning, Budgets, Business Planning, Training, Mortgage Lending
Education
DeVry University 2009 — 2011
Business Science Technical Management, Marketing
The University of Texas at San Antonio 2004 — 2006
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Austin Independent School District October 2013 - Present
Hays CISD March 2009 - October 2013
Hays CISD August 2006 - February 2009
Hays CISD October 2005 - July 2006
Texas Department of Transportation May 2002 - August 2003
A+ Federal Credit Union February 2002 - April 2002
Public Strategies, Inc. January 2001 - January 2002
Columbia Universal Life Insurance November 2000 - January 2001
Southern Union Gas Company March 1999 - November 2000
Norell Staffing Agency October 1998 - March 1999
Skills
K-12, Instructional Technology, Microsoft Office, Research, Editing, PowerPoint, Event Planning, Public Speaking, Customer Service, Accounting, Invoicing, Administrative..., Data Entry, Administrative..., Spanish, Teamwork
Education
Austin Community College 2011 — 2012
Concordia University 2000 — 2001
Business Administration and Management, General
St. Edwards University 1996 — 1997
International Business
Austin Community College 1992 — 1996
Round Rock High School 1988 — 1992
United Heritage Credit Union February 2013 - Present
United Heritage Credit Union August 2009 - February 2013
A+ Federal Credit Union August 2007 - October 2008
Greater Central Texas Federal Credit Union August 2006 - August 2007
Extraco Banks March 2005 - August 2006
Skills
Customer Service, Financial Analysis, Microsoft Excel, Accounts Payable, Account Management, Banking, Symitar, Synapsys, Accounting, Microsoft Office, Microsoft Word, Project Management, Inventory Management, Branch Management, Escalation Resolution, Social Media, Sales Management, Project Coordination, Evaluations, Account Reconciliation, ADP ezLaborManager, Quality Control
Education
Texas A&M University - Central Texas
Master of Business Administration (M.B.A.)
Texas State University-San Marcos 2007 — 2009
BBA, Finance
InterviewStream July 2013 - Present
A+ Federal Credit Union June 2012 - May 2013
Best Buy June 2012 - December 2012
Skills
Customer Service, Teamwork, Talent Acquisition, Recruiting, Sourcing, Talent Pipelining, Onboarding, Social Media, Leadership, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, English, Windows, Event Planning, Time Management
Education
Baylor University 2007 — 2012
Bachelor of Arts (B.A.), Religion
Williamson County Tax Assessor Collector August 2008 - Present
A+ Federal Credit Union July 2000 - August 2008
Fantastic Sams International Corp May 1996 - June 2000
Education
(North Harris)Lone Star College System
Cosmetology/Cosmetologist, General
Blinn College
Cy Creek
A+ Federal Credit Union March 2013 - February 2015
Wells Fargo November 2009 - June 2010
JPMorgan Chase & Co. July 2005 - November 2009
USAA February 2004 - April 2005
Skills
Credit, Banking, Loan Origination, Consumer Lending, Credit Analysis, Retail Banking, Finance, Mortgage Banking
Education
Indiana University-Northwest 1996 — 2001
Bachelor's Degree, Business Administration and Management, General
A+ Federal Credit Union February 2008 - Present
Jeffery S. Hallett M.D. (Allergist) August 2007 - February 2008
White Rock Veterinary Hospital / Animal Medical Center September 2006 - August 2007
United Heritage Credit Union April 2005 - September 2006
Jan's Hallmark November 2003 - April 2005
First Choice Software, Inc. August 1999 - November 2003
Austin Regional Clinic March 1993 - August 1999
Digatex, Inc. October 1990 - March 1993
Continuum Company, Inc. June 1988 - October 1990
Texas Medical Foundation October 1984 - June 1988
Skills
jQuery, Symitar Power..., Banking, Process Improvement, Microsoft Office, Intertest, Fortran, HTML, JavaScript, COBOL, JSON / XML, Office Management, Retail, Problem Solving, Veterinary, Software Development, Visual Basic, Poweron, Windows, Vendor Management
Education
Otero Junior College 1982 — 1984
Associate of Applied Science (AAS), Computer Science
Austin Community College
Computer Programming & Veterinary Studies
First National Bank of Bastrop January 2015 - Present
A+ Federal Credit Union June 2013 - January 2015
Bank of Brenham October 2002 - June 2013
Texas International Real Estate August 1999 - October 2002
Skills
Internal Audit, Loan Servicing, Customer Service, Microsoft Office, Bilingual-English/Spanis..., Close Attention to..., Problem Solving, Professional Services, Analytics, Accounts Payable, Teller Operations, Administrative..., Compliance, Time Management
Education
University of Houston-Downtown 2000 — 2002
Bachelor of Business Administration (B.B.A.), International Business
Blinn College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Austin Independent School District December 2008 - Present
A+ Federal Credit Union 1992 - 2008
Skills
Data Analysis, Educational Technology, Teaching, Microsoft Office, Tutoring, Research, Access, Curriculum Design, Microsoft Excel, Instructional Design, Databases, Classroom Management, Staff Development, PowerPoint, HTML
Education
Austin Community College
Associate of Science (A.S.), Business Administration
Texas Reliability Entity, Inc. May 2012 - Present
Texas Reliability Entity, Inc. June 2011 - April 2012
Austin Regional Clinic May 2007 - June 2011
A+ Federal Credit Union August 2004 - May 2007
Katherine Anne Porter School September 1999 - July 2004
Skills
CISSP, Information Security, IT Management, IT Operations, Network Security, Network Administration, Sonicwall, Fortinet, Security Architecture..., IT Controls, Internal Controls, Disaster Recovery, Data Center Management, Threat & Vulnerability..., Vendor Management, SIEM, Active Directory, Group Policy, NeXpose, VMware ESX, Virtualization, Exchange 2010/2007/2003, VPN, X.509, Solarwinds Orion, Windows 7, Budgets, VoIP, Storage Area Networks, SharePoint, Windows Server, Patch Management, Two-factor..., Lync, Team Building, Windows 8.1, Audio Visual Support
Education
Texas State University 2001 — 2004
Bachelor of Science (B.S.), Computer Science
Austin Community College 1998 — 2001
Associate of Science (A.S.), Computer Science