Dell Financial Services
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Dell Financial Services Employees
Horizon Meetings January 2006 - Present
Austin Convention & Visitors Bureau February 2006 - May 2007
TW Medical Veterinary Supply June 2005 - November 2005
State Bank January 2001 - January 2005
Dell Financial Services January 1994 - January 2001
Skills
Management, Event Planning, Event Management, Sales, Account Management, Budgets, Leadership, Meeting Planning, Sponsorship, Customer Service, CRM, Hospitality, Trade Shows, Project Management, Tourism
Education
Austin Community College 2006 — 2007
Certification, Meeting & Event Planning
St. Francis University 1987 — 1991
Bachelors of Arts, English
USAA March 2015 - Present
Target July 2012 - March 2015
Dell January 2011 - July 2012
CreditCards.com September 2008 - January 2011
Dell Financial Services November 2006 - September 2008
Union Bank June 2005 - November 2006
Coldwell Banker Associates Realty November 2001 - May 2003
Skills
Consumer Electronics, Graphic Design, Analytics, SEO, Segmentation, Online Testing, Web Site Optimization, Test Design, A/B testing, Multivariate Testing, E-commerce, Omniture, Web Analytics, User Experience, Web Development, Cross-functional Team..., Online Marketing, Product Management, CSS, SharePoint, Integrated Marketing, SEM, Leadership, Management
Education
Purdue University - Krannert School of Management 2003 — 2005
MBA, Marketing
Brigham Young University 1994 — 2000
BA, Design
Dell May 2012 - Present
Teksavers, Inc. February 2008 - May 2012
Portuguese Lessons 2008 - 2008
Dell Financial Services 2007 - 2008
Dell Inc 2007 - 2007
Citizens Inc January 2006 - December 2006
Berlitz Language Center January 2004 - December 2005
Skills
Microsoft Office, Citrix, Peachtree, Dell Falcon, Dell DPS, Dell DOMS, Dell Serv, Dell RAM, Dell CCFraud, Citrix Metaframe, Process Scheduler, Management, Account Management, Contract Negotiation, Customer Satisfaction, Customer Service, Logistics, Marketing, Portuguese, Procurement, Sales
Education
Austin Community College 2001 — 2003
Progressive Insurance August 2013 - Present
One West Bank October 2009 - July 2013
Dell Financial Services June 2007 - May 2008
Skills
Claim, Claims Management, Property & Casualty..., Liability, Casualty, Legal Liability, Insurance, Subrogation, General Insurance, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation, Liability Analysis, Claims Handling, Mortgage Banking, Mortgage Servicing, Verification, Calendaring, Mortgage Underwriting, Financial Calculations, Underwriting, Finance, Fraud, Analysis, Mortgage Lending, Risk Management
Education
Austin Community College
University Of Texas at San Antonio
Harte Hanks January 2014 - Present
Harte Hanks April 2010 - January 2014
Harte Hanks August 2009 - June 2010
Dell Financial Services July 2008 - February 2009
Dell Financial Services August 2006 - July 2008
Dell Financial Services November 2005 - August 2006
Dell Financial Services July 2005 - November 2005
Skills
Project Management, Analysis, Management, CRM, Strategic Planning, Budgets, Business Analysis, Process Improvement, Call Center, Team Leadership, Vendor Management, Software Development, Customer Service, Data Analysis, Troubleshooting, Microsoft Office, Call Centers, Business Intelligence, Strategy, SaaS CRM Configuration, Customer Satisfaction, Operations Management, Team Building, Visio
Education
Texas State University-San Marcos 2012 — 2015
Bachelor of Business Administration (BBA), Entrepreneurial Studies
Austin Community College 2005 — 2008
Associates, Business Administration
Dell Financial Services May 2014 - Present
Dell September 2011 - May 2014
Dell September 2009 - September 2011
National Annuity Consultants April 2008 - September 2009
Dell, Inc September 2004 - April 2008
United Financial Mortgage Corp January 2004 - September 2004
Skills
Relationship Management, Salesforce.com, SaaS, Account Management, Solution Selling, Direct Sales, Performance Management, Talent Management, Global Human Resources..., Global Strategy, Instructor-led Training, Instructional Design, Cloud Computing, Recruiting, Sales Process, Channel, Sales, Change Management, Project Management, Taleo, Brainshark, Enterprise Software, Team Building, Call Centers, Strategy, CRM, Channel Partners, Sales Operations, Selling, Team Leadership, Leadership, New Business Development, Sales Management, Interviews, Program Management, Training, Organizational..., Cross-functional Team..., Employee Training, Business Development, Vendor Management, Customer Retention, Management, Cold Calling, Process Improvement, Networking
Education
Austin Peay State University
Master of Arts, Industrial-Organizational Psychology
Freed-Hardeman University
Bachelor of Science, Psychology
AT&T Wi-Fi Services May 2012 - Present
Dell November 2004 - May 2012
Texas Department of Human Services July 2004 - November 2004
Dell Financial Services November 2003 - July 2004
Deloitte & Touche - IAS Technology Center April 2001 - November 2003
GroceryWorks December 2000 - July 2001
iChoose December 1999 - December 2000
Greyhound Lines, Inc. December 1998 - December 1999
White House Communications Agency January 1997 - December 1998
United States Air Force May 1990 - January 1997
Skills
Oracle RAC, Databases, Oracle, PL/SQL, Data Warehousing, Performance Tuning, ETL, Disaster Recovery, Database Administration, SQL Tuning, Replication, Data Modeling, Linux, SQL, RDBMS, Data Guard, RMAN, SQL*Plus, Virtualization, Shell Scripting, High Availability, Microsoft SQL Server, Oracle Enterprise..., Oracle ASM, GoldenGate, Enterprise Architecture, Team Leadership, Process Improvement, Operating Systems, Team Building, Project Management, VLDB, Data Pump, Resource Allocation, Technology Roadmapping, Oracle 8i-11g, Clusterware, Flashback, SQLLDR, ADDM, AWR, Technological Innovation, Global Teams, Hadoop, Apache Pig, Sqoop, Flume
Education
Bellevue University 2005 — 2006
Master of Science, Computer Information Systems
Bellevue University 1995 — 1997
Bachelor of Science, Business Administration of Technical Services
Community College of the Air Force 1993 — 1994
Associate of Science (A.S.), Computer Science
Dell April 2014 - Present
Dell Financial Services November 2009 - April 2014
Dell - Corporate Finance May 2005 - November 2009
Dell - Business Unit Finance May 2002 - May 2005
Sprint March 2001 - May 2002
CapRock Communications February 2000 - March 2001
Verizon February 1998 - February 2000
Arthur Andersen September 1996 - February 1998
Education
Baylor University 1995 — 1996
MBA
Baylor University 1991 — 1995
BBA
OPIO MANAGEMENT & TECHNOLOGY CONSULTING, LLC July 2006 - Present
TrustedIntegration Corporation October 2009 - July 2010
Dell Financial Services November 2006 - October 2009
SecureInfo Corporation September 2005 - March 2006
SecureInfo March 2003 - September 2005
VeriSign Telecommunications Services Inc. June 2000 - February 2003
Billing Concepts 1998 - 2000
Skills
Security, Requirements Management, Business Process Design, Requirements Analysis, Visio, Information Security, Program Management, SharePoint, Software Documentation, Integration, Process Improvement, Testing, Quality Assurance, Business Process, SDLC, Leadership, Consulting, Project Management, Management, Enterprise Software, Information Technology, Databases, Vendor Management, Business Analysis, Business Process..., Computer Security
Education
Capella University 2002 — 2005
Masters, Project Management & Program Leadership
Texas State University 1991 — 1993
Bachelors, Applied Technology Computer Information Systems
John Jay High School 1979 — 1980
High School Diploma, Speech & Debate
Balboa High School 1977 — 1979
Mechanical Drawing, Senior
Essex Mortgage August 2012 - Present
Summit Financial Marketing June 2010 - August 2012
ACN Marketing February 2009 - July 2009
Dell Financial Services April 2008 - August 2008
MDS Communications January 2007 - August 2007
Skills
First Time Home Buyers, Investment Properties, FHA, Real Estate, Mortgage Lending, Refinance, Short Sales, Residential Homes, Foreclosures, REO, USDA, Investors, Sellers, VA loans, Loans, Mortgage Banking, Condos, FHA financing, Single Family Homes, Loan Origination, Investments, Sales
Education
Utah Valley University 2010 — 2014
Information Systems, Business Intelligence Emphasis
Utah Valley University 2009 — 2013
BS Piano Performance
Arizona State University 2008 — 2009
Business Management
Harrington Property Management December 2014 - Present
Texas Higher Education Coordinating Board April 2013 - December 2014
Dell Financial Services January 2007 - August 2012
Austin Disaster Relief Network (ADRN) May 2009 - July 2010
Hill Country Bible Church March 2009 - April 2010
Dell Financial Services January 2002 - January 2007
Trinity Community Baptist Church 1978 - 1986
Skills
Customer Service, Public Speaking, Computer Research, Investigative Research, Fraud Investigation, Law Enforcement..., MS Publisher 2010, MS Word 2010, MS Excel 2010, MS PowerPoint 2010, MS Outlook 2010, Teaching, Office Administration, Microsoft Excel, Fraud, Research, Management, Microsoft Word, Program Management, Analysis, Training, Project Management, Team Building
Education
Association of Certified Fraud Examiners 2009 — 2010
Certification, Certified Fraud Examiner
Biola University 1974 — 1978
B.A., Major: Communications, Minor: Bible
Chabot College
Certificate, Administration of Justice
Cognizant Technology Solutions September 2013 - Present
ACS, a Xerox Company September 2010 - August 2013
CGI June 2009 - September 2010
Dell Financial Services August 2006 - June 2009
Aerotek Professional Services at General Motors June 2004 - June 2006
Skills
Business Process..., Business Process, Analysis, Process Improvement, Business Analysis, Software Documentation, Call Center, Vendor Management, SDLC, Requirements Gathering, Leadership, Call Centers, Integration, SAS, Requirements Analysis, Systems Analysis, Analytics, Forecasting, Management, Business Objects, SQL, Essbase, Access, Business Intelligence, Data Analysis, Process Engineering, Visio, PMP, Quality Assurance, Oracle, CRM, Risk Management, Enterprise Software, Six Sigma, Training, Business Requirements, Project Planning, Program Management, Cross-functional Team..., Customer Service, Enterprise Architecture, Microsoft Excel, Data Warehousing, Change Management, Excel, Documentation, Customer Relations, Functional Requirements, System Requirements, Healthcare Information...
Education
Austin Community College 2007 — 2009
Associates Degree, Business
Business
Capital One April 2013 - Present
Dell Financial Services 2005 - Present
Dell June 1999 - November 2005
Fidelity Investments March 1994 - June 1999
Unisys 1988 - 1994
Skills
Executive Management, Business Intelligence, Data Warehousing, Coaching, Business Strategy, Budgeting, Business Process..., Program Management, Strategy, Enterprise Architecture, Analytics, Management, Risk Management, E-commerce, Data Center, Databases, Business Transformation, Vendor Management, IT Strategy, Cross-functional Team...
Education
Boston College - Wallace E. Carroll Graduate School of Management 1996 — 1998
MS, Finance
College of Engineering Pune 1981 — 1985
BE, Electronics and Telecommunication
Dell Financial Services March 2014 - Present
EMC April 2013 - March 2014
Dell Financial Services December 2004 - April 2013
Hewlett-Packard Financial Services 2001 - 2004
Education
Bentley University
Bachelor of Science (B.S.), Finance, General
Florida Institute of Technology
Master of Business Administration (MBA), Finance, General
Mountain Lakes High School
Abt SRBI February 2013 - Present
Tutor.com October 2012 - December 2012
Oregon State University September 2010 - June 2012
Oregon State University June 2010 - March 2012
OneWest Bank July 2009 - June 2010
Texas Department of Public Safety April 2009 - June 2009
Dell Financial Services November 2007 - January 2009
Dell Financial Services August 2006 - January 2009
Dell Financial Services October 2003 - August 2006
Skills
Statistics, Mathematics, Psychology, Data Analysis, Quantitative Analysis, Sampling, Survey Design, Statistical Programming, R, SAS, Minitab, Matlab, Stata, AMPL, Microsoft Office, Excel, Visio, SharePoint, Technical Writing, Microsoft Excel, Statistical Modeling
Education
Oregon State University 2010 — 2012
MS, Statistics, 3.78
Austin College 1999 — 2003
BA, Mathematics, 3.32
Round Rock High School
High School
ERCOT February 2013 - Present
ERCOT September 2011 - January 2013
ERCOT January 2011 - September 2011
ERCOT August 2008 - December 2010
ERCOT October 2005 - August 2008
ERCOT February 2003 - October 2005
Dell Financial Services September 2001 - February 2003
Dell Financial Services June 1999 - September 2001
Skills
Data Warehousing, Web Services, Enterprise Architecture, Oracle, Communication, Storage, Storage Area Networks, Microsoft SQL Server, Cognos, Database Design, Organization, Hardware Architecture, ETL, Shell Scripting, PL/SQL, Management, JIRA, Software Development..., IBM Power, Storage Virtualization, Oracle RAC, Oracle Application..., Budget, Project Management, Capacity Planning, Business Intelligence, SDLC, Disaster Recovery, Data Integration, Performance Tuning, Integration, Vendor Management, Budgets, Data Center, Unix, Smarty
Education
The University of Texas at Austin 1998 — 2000
Management Information Systems
Concordia University-Austin 1996 — 1998
Undergraduate
State Street August 2010 - Present
University of Missouri-Kansas City 2008 - 2010
Virago Restaurant and Lounge September 2006 - September 2007
Dell Financial Services June 2005 - September 2006
Dell computer corporation August 2004 - March 2005
Education
University of Missouri-Kansas City 2007 — 2010
Bachelor of Business, Finance
Cumberland University
Business Bank of Texas January 2014 - Present
Business Bank of Texas June 2012 - Present
One Source Financial Corp January 2011 - January 2012
Guadalupe National Bank August 2009 - December 2010
Hayes Software Systems January 2008 - April 2009
Sentari Technologies June 2007 - December 2007
DELL, Inc. August 2000 - May 2007
Dell Financial Services September 1997 - August 2000
Sports Associates/Travel "Gide" April 1996 - June 1997
Citizens State Bank 1993 - 1996
Skills
Strategic Planning, Process Improvement, Negotiation, Business Development, Sales Management, New Business Development, Salesforce.com, Team Building, Marketing, Project Management, Vendor Management, Team Leadership, Coaching, Finance, Business Analysis, Analysis, Strategic Partnerships, Cross-functional Team..., Financial Analysis, Competitive Analysis, Selling, Leadership, Risk Management, Loans, Training, Accounting, Credit Risk, Forecasting, Mergers & Acquisitions, Underwriting, Corporate Finance, Mortgage Lending, Commercial Lending, Portfolio Management, Executive Management, Sales
Education
South West Graduate School of Banking 2015 — 2017
Texas A&M University-Corpus Christi 1987 — 1989
BBA, Finance
Del Mar College 1984 — 1986
Texas A&M University 1983 — 1984
Bachelor of Business Administration (BBA), Finance
Kerrville Boot Camp
SWGSB
SWGSB
South West Graduate School of Banking
Office Depot January 2012 - Present
RenewData February 2011 - January 2012
Dell April 2010 - October 2010
Dell Financial Services April 1999 - June 2005
Skills
Transera Administrator, MS Access, Salesforce Administrator, Salesforce Developer, Excel, Analytics, Financial Reporting, Data Mining, Word, Data Analysis, Database Administration, Data Management, Pipeline Analysis, Sales Pipeline..., Report Writing, Microsoft Excel, Access, Microsoft Word, Forecasting, Sales Management, Analysis, Salesforce.com, Project Management, Management, Cross-functional Team..., Leadership, Business Intelligence, Data Warehousing, Databases, CRM, Strategic Planning, Process Improvement, Finance, Team Leadership, Software Documentation, Business Process..., Visio, Business Analysis, Selling, Account Management, SQL, Integration, Financial Modeling, Solution Selling, Training, Sales, Vendor Management, Call Centers, Program Management, Business Objects
Education
Austin Community College 1995 — 1996
Business Mgmt
Delta College
Business Admin
Microsoft July 2013 - Present
Hitachi Data Systems Credit Corp July 2008 - June 2013
CISCO SYSTEMS INC November 2005 - July 2008
CISCO SYSTEMS CAPITAL CORPORATION August 2000 - November 2005
CISCO SYSTEMS CAPITAL CORPORATION June 2000 - August 2000
Dell Financial Services April 1997 - June 2000
EL Camino Resources May 1996 - April 1997
TRANSCAPITAL CORPORATION July 1988 - May 1996
Skills
Business Planning, Negotiation, Relationship Management, Cross-functional Team..., Enterprise Software, Cloud Computing, Solution Selling, SaaS, Management, Strategy, Business Development, Channel Partners, Professional Services, CRM
Education
Fairfield University
Dell Financial Services September 2014 - Present
Emory University June 2012 - August 2013
Gradschoolmatch.com June 2012 - September 2012
Skills
Advanced microsoft..., Stata, Spanish, Leadership, Economics, Data Analysis, Access, Higher Education, PowerPoint, Research, Teaching
Education
Emory University 2010 — 2014
Bachelor of Arts (B.A.), Economics
U.S. Bank February 2014 - Present
GE Capital Bank October 2011 - January 2014
GE Capital Bank November 2009 - October 2011
Bank of America Merrill Lynch July 2009 - October 2009
Merrill Lynch Bank USA April 2004 - June 2009
Merrill Lynch Capital 2004 - 2008
Merrill Lynch Capital 2002 - 2004
Dell Financial Services 1997 - 1999
Skills
Banking, Risk Management, Financial Risk, AML, Due Diligence, Compliance, FCRA, HMDA, ECOA, Financial Services, Regulatory Requirements, Financial Regulation, UDAP, Operational Risk..., Auditing, Operational Risk, Anti Money Laundering, Management, Credit
Education
Loyola University Chicago School of Law
Juris Doctorate
Butler University - College of Business Administration 1987 — 1990
B.A., Professional Speech Communications, English, French
Frierson Consulting Services January 1989 - Present
Frierson Consulting Services 2001 - 2011
Small consulting firm of Sage software May 2008 - August 2008
Global engineering and consulting firm November 2007 - March 2008
Liberty Tax Services January 2007 - April 2007
Dell Financial Services 2002 - 2003
Dell Computer Corporation 1997 - 2001
Oracle Corporation October 1996 - October 1997
KPMG Peat Marwick January 1993 - January 1996
KPMG, LLP January 1991 - January 1996
Education
Baylor University
BBA, Accounting
Dell November 2009 - August 2013
Notion Consulting October 2007 - November 2009
Dell Financial Services December 2000 - September 2007
Dell Financial Services December 2000 - September 2007
Skills
Business Intelligence, Start-ups, Program Management, IT Strategy, Business Process..., E-commerce, Process Improvement, Management, Project Management, e-commerce managament, Vendor Management, Solutions Design, Metrics development /..., ROI & CB Analysis, Project Planning, Business Strategy
Education
St. Edward's University 2006 — 2008
MBA
Boğaziçi University
Bachelor of Science (B.S.) in Business Administration
CLEAResult November 2014 - Present
Wilsonart LLC December 2013 - November 2014
DELL, INC May 2008 - December 2013
SIGMA TEL, INC April 2007 - May 2008
VIGNETTE CORPORATION May 2005 - April 2007
DELL FINANCIAL SERVICES July 2000 - April 2005
OMNITRAX, INC September 1995 - June 2000
Yale & Seffinger, CPAs January 1994 - June 1995
NOVA Bus January 1992 - December 1993
Weaver June 1988 - December 1991
Skills
Financial Reporting, US GAAP, Accounting, Revenue Recognition, Cost Accounting, General Ledger, Finance, Staff Development, Auditing, Managerial Finance, Mergers & Acquisitions, Consolidation, Financial Statements, Controller, Financial Analysis, Business Valuation, Accounting for Business..., Lease Accounting, IFRS, Financial Mangement, Mentoring, Cost Management, Financial Audits, Sarbanes-Oxley Act, Internal Controls, Forecasting, Management, Analysis
Education
The University of Texas at Arlington 1985 — 1988
MPA, Accounting
University of North Texas
MEdu, Music Education & Secondary Education
Dallas Baptist University
B.S., Music Education
Justin F. Kimball H.S.
Dallas, TX.
Four Hands Moving October 2012 - July 2014
Apple through Volt Staffing June 2011 - September 2011
Keller Williams Realty August 2009 - May 2011
Williamson County Association of REALTORS March 2008 - August 2009
Williamson County Assoc. of Realtors March 2007 - August 2009
Marsh January 2007 - March 2008
Marsh USA January 2007 - March 2008
Dell Financial Services April 2004 - December 2006
Dell Financial Services April 2004 - December 2006
AT&T Wireless February 2003 - March 2004
Skills
Marketing, Management, Customer Service, Negotiation, Project Management, Public Relations, Real Estate, Public Speaking, Investment Properties, Selling, Accounts Payable, Relocation, First Time Home Buyers, Contract Negotiation, Human Resources, Property Management, Real Estate Transactions, Retail, Residential Homes, Sales, Call Centers, Sellers, CRM, Leadership, Training, Time Management, Purchasing, Finance, Sales Operations
Education
Austin Community College 2001 — 2001
GED
JPMorgan Chase & Co. May 2015 - Present
Dell 2010 - 2014
Dell Financial Services 2008 - 2010
Dell Inc. 2007 - 2008
Dell Financial Services 2004 - 2007
PanAmSat 1997 - 2000
Skills
Financial Modeling, Corporate Finance, Business Strategy, Business Analysis, Finance, Financial Analysis, Forecasting, Business Process..., Risk Management, Financial Services, Mergers & Acquisitions, Strategy, Accounting, Strategic Financial..., Sarbanes-Oxley Act, Managerial Finance, Valuation, Due Diligence
Education
RSM Erasmus University 2000 — 2002
MBA, International Business
The University of Texas at Austin 1992 — 1996
BA, Sociology
Choate Rosemary Hall 1988 — 1991
JLL July 2015 - Present
Accruent January 2015 - July 2015
Apple July 2014 - December 2014
Time Warner Cable October 2010 - August 2013
Time Warner Cable November 2007 - October 2010
ProStaff IT July 2007 - October 2007
Dell Financial Services August 2006 - July 2007
Galloway Research Services September 2000 - July 2003
Skills
Netcool, Vendor Management, Incident Handling, Networking, Process Improvement, Project Management, Altiris, Microsoft Office, Customer Service, Team Leadership, Project Planning, Cabling, Troubleshooting, Budgets, Call Center, Team Building, Outlook, Disaster Recovery, Facilities Management, Program Management, Call Centers, Access, Management, Technical Support, Leadership, Human Resources, Strategy, Testing, Employee Relations, Events Coordination
Education
American InterContinental University 2007 — 2008
Masters, Information Technology: Internet Security
American InterContinental University
Bachelors, Information Technology: Network Administration
AGER March 2013 - Present
MLABZ Equipment Finance 2011 - March 2013
American Capital Financial Services, Inc. 2004 - 2011
IFC Credit Corporation 2003 - 2004
DELL Financial Services 1999 - 2003
Comark Capital 1997 - 1999
GE Capital 1991 - 1997
USS John Young (DD-973) 1987 - 1991
Skills
Account Management, Cold Calling, Sales Management, New Business Development, Sales, Solution Selling, B2B, Selling, Leadership, Direct Sales, CRM, Recruiting, Contract Negotiation, Finance, Enterprise Software, Relationship Management, Managed Services, Sales Presentations, Team Building, Customer Service, Marketing, Customer Satisfaction, Financial Services, Building Relationships, Key Account Management, SaaS, Marketing Strategy, Lead Generation, Sales Process, Networking, Trade Shows, Program Management, Strategic Partnerships, Real Estate, Small Business, Business Development, Business Planning, Channel Partners, Salesforce.com, Cloud Computing, Sales Operations, Customer Retention, Channel, Negotiation, Strategy, Mortgage Lending, Time Management, Customer Acquisition, Executive Management, Email Marketing
Education
United States Navy 1985 — 1991
Advanced Electronics
City University of Seattle 1989 — 1990
A.S., General Studies
Penn State University 1982 — 1985
Communications
Our Lady of Lourdes 1979 — 1982
Modis September 2011 - Present
Lannick Technology January 2011 - September 2011
TEKsystems September 2007 - September 2010
Dell Financial Services May 2004 - December 2005
Skills
Talent Acquisition, Business Development, Vendor Management, Applicant Tracking..., Management, Consulting, CRM, Staffing Services, Executive Search, Benefits Negotiation, SDLC, Account Management, Negotiation, Change Management, Staff Augmentation, Process Improvement, Requirements Analysis, Business Analysis, Project Management, SharePoint, Program Management
Education
Bond University 2006 — 2007
Masters of Business
Western University 2000 — 2004
BA, Psychology
Infogroup March 2014 - Present
Dell Financial Services March 2013 - March 2014
Dell March 2011 - February 2014
Dell May 2010 - August 2010
Chicago Circuit Court May 2009 - August 2009
Skills
Finance, Corporate Finance, Analysis, Financial Modeling, Financial Reporting, Accounting, Negotiation, Business Analysis
Education
Arizona State University - W. P. Carey School of Business
ServiceSource April 2014 - Present
ServiceSource February 2010 - Present
Dell Financial Services October 2003 - December 2009
Dell Inc July 2001 - September 2003
Skills
Coaching, Training, Sales, Customer Service, Process Improvement, Team Building, Team Leadership, Call Center, Management, Customer Satisfaction, Microsoft Office, Operations Management
Education
Fisk University
B.S. Business Administration, Management
Tennessee State University
Master of Education, Administration and Supervision
Zurich North America January 2014 - Present
Zurich North America May 2010 - December 2013
IAPP - International Association of Privacy Professionals January 2010 - January 2013
Chicago Chapter, American Marketing Association 2008 - 2011
Dell Financial Services 2006 - 2008
MBNA America Bank 1989 - 2005
Skills
Marketing Strategy, Direct Marketing, Social Media Marketing, Marketing Communications, Email Marketing, Marketing, E-commerce, Digital Marketing, SEO, Strategy, Cross-functional Team..., Strategic Partnerships, Segmentation, Project Management, Online Marketing, Leadership, Direct Mail, Analytics, Business Development, Management, Process Improvement, Training, Multi-channel Marketing, Competitive Analysis, Program Management, Strategic Planning, Customer Acquisition, Event Management, Integrated Marketing, Lead Generation, B2B Marketing, CRM, Budgets, B2B, Online Advertising, Executive Management, Marketing Management
Education
Bellarmine University
MBA, Business
Wake Forest University
BA, French
MBDi December 2006 - September 2008
Yellowbook June 2005 - May 2006
Dell Financial Services 2003 - 2004
Dell, Inc. 2001 - 2004
Carolina Bedrooms 1998 - 1999
Education
University of North Carolina at Charlotte 2010 — 2011
BS Psychology, Psychology & Cognitive Science
Central Piedmont Community College 2009 — 2010
transfer, Psychology
Queens University of Charlotte 2009 — 2009
CNA, Nursing
Charlotte Latin School 1983 — 1996
North Carolina State University
Dell February 2011 - Present
Dell Financial Services June 2009 - November 2011
Lenovo June 2008 - May 2009
Dell Inc June 2006 - May 2008
Dell Inc Canada March 2004 - May 2006
Dell International Services April 2002 - February 2004
GE Silicones March 2001 - April 2002
GE Silicones May 1999 - February 2001
GE Silicones May 1996 - April 1999
Skills
Change Leadership, Program Management, Six Sigma, Cross-functional Team..., Process Excellence, Kaizen, Customer Experience, Operational Excellence, Business Process..., Lean Sigma, Black Belt, Continuous Improvement, People Management
Education
Indian Institute of Technology, Kanpur 1990 — 1995
Ph.D., Chemical Engineering
Indian Institute of Science 1986 — 1989
MS, Chemical Engineering
Andhra University 1982 — 1986
BS, Chemical Engineering
NewComLink July 2008 - Present
Dell Financial Services October 1997 - January 2008
Apple Inc. June 1992 - September 1997
Irish Multinationals April 1984 - June 1989
BR Kappor & Co. August 1979 - July 1983
Skills
Start-ups, Program Management, Business Development, Strategic Planning, SaaS, Management, Mergers, Enterprise Software, Cross-functional Team..., Business Process..., Product Management, Leadership, Vendor Management, Process Improvement, Mergers & Acquisitions, New Business Development, Risk Management, Change Management, Strategy, Finance, Budgets, Forecasting, Integration, Executive Management, CRM, Outsourcing, Sales Operations, Contract Negotiation, Financial Services, Analytics, Strategic Partnerships
Education
UCLA Anderson School of Management 1990 — 1992
MBA, General Management
Southeastern University 1989 — 1990
MS, Taxation
Harvard University 1989 — 1989
Business Case Program, Business
Delhi University 1980 — 1983
Law, Law
Institute of Cost and Work Accountants of India 1979 — 1983
CA, Accounting
NFP April 2015 - Present
PeopleAdmin September 2011 - Present
InReach November 2007 - June 2011
Dell Financial Services December 2006 - November 2007
Washington Mutual March 2003 - November 2006
Invenio Solutions Inc. April 2002 - March 2003
JPMorgan Chase & Co. February 1999 - March 2002
University of Texas Southwestern Medical Center July 1979 - June 1992
Skills
SSIS, SSRS, Microsoft SQL Server, Software Documentation, T-SQL, Databases, Access, System Administration, Agile Methodologies, SQL, Business Intelligence, Software Development, Visual Studio, Visual Basic, IIS, Web Applications, Oracle, SharePoint, Stored Procedures, Integration, OLAP, ASP, Enterprise Software, DTS, Data Analysis, Database Design, SQL Tuning, Replication, Troubleshooting, SQL Server Management...
Education
University of Michigan
B.S, Biology
Austin Community College
Computer Science
University of Texas Southwestern Medical Center
Clinical Science
Tenet Healthcare August 2015 - Present
Dell September 2013 - August 2015
Dell Financial Services June 1999 - September 2012
JPMorgan Chase 1991 - 1999
Skills
Business Process..., Operations Management, Customer Experience, Client Liaison, Spanish-speaking, Process Improvement, Program Management, Cross-functional Team..., Project Management, Management, Problem Solving, Start-ups, Six Sigma, Analysis, Account Management, Software Documentation, Business Analysis, Training, Leadership, Vendor Management, Strategy
Education
Park University
Austin Community College
Dell December 2012 - Present
Dell August 2010 - November 2012
Dell Financial Services October 2008 - January 2011
Dell Financial Services November 1999 - September 2008
IKON Office Solutions February 1998 - October 1999
Forte, Inc September 1986 - January 1998
Skills
Business Process..., Business Analysis, Vendor Management, Process Improvement, Cross-functional Team..., Risk Management, Team Leadership, Change Management, Program Management, Operations Management, Strategic Planning, Team Building, Business Intelligence, Six Sigma, E-commerce, Outsourcing, Strategy, Marketing
Education
Concordia University-Austin
Dell Financial Services February 2013 - Present
Dell 2013 - 2015
Dell 2013 - 2015
JP Morgan February 2011 - February 2013
Varilease Technology Finance Group August 2008 - February 2011
GE Capital April 2000 - August 2008
AT&T Capital Corporation - Systems Leasing Division January 1989 - April 2000
Skills
Credit, Banking, Credit Analysis, Financial Analysis, Portfolio Management, Loans, Finance, Commercial Lending, Corporate Finance, Asset Management, Financial Modeling, Relationship Management, Risk Management, Credit Risk
Education
Albion College 1973 — 1977
BA
Dell December 2010 - May 2015
IBM April 2010 - December 2010
Era Helicopters April 2007 - April 2009
AREVA NP July 2008 - December 2008
Dell Financial Services December 2006 - April 2007
Affiliated Computer Services, a Xerox Company March 2003 - December 2006
Advanced Micro Devices December 2001 - February 2003
Evoke Software July 1999 - July 2001
Federal court system September 1996 - March 1997
Lucent Technologies October 1994 - August 1996
Skills
Visio, SharePoint, SDLC, Requirements Analysis, MS Project, Testing, Databases, Unix, Business Analysis, FrameMaker, Access, Program Management, Business Process, Technical Documentation, RoboHelp
Education
Western Kentucky University 1974 — 1978
BFA, Commercial art
Hallmark Institute of Technology 1981 — 1982
AAS Degree, Electronics Technology
Austin Community College 2010 — 2010
IT Project Management
University of Texas 2004 — 2005
Java programming basics
CIEE April 2012 - Present
Baylor University August 2009 - May 2012
Asset Management-Austin December 2009 - February 2011
First Community Bancshares Inc August 2006 - July 2009
Dell Financial Services December 2005 - July 2006
Wells Fargo Bank July 2004 - December 2005
Education
Baylor University - Hankamer School of Business 2009 — 2012
The University of Texas at Austin - The Red McCombs School of Business 2000 — 2004
Business, Management
DK Realty Partners, LLC August 2008 - Present
ITR Health Corporation July 2006 - March 2008
Verizon - MCI October 2005 - February 2006
MSN Internet June 2005 - October 2005
Dell Financial Services October 2004 - May 2005
Education
AMA University 2002 — 2004
Bachelor of Science, Computer Science
University of the Philippines
Everi Games Inc. May 2015 - Present
Volt February 2015 - May 2015
VMware April 2010 - October 2014
Dell Financial Services December 2006 - March 2009
Dell December 2006 - February 2009
Spherion @ DELL January 2006 - December 2006
Spherion January 2006 - November 2006
Cingular, Inc October 2005 - January 2006
TRS Staffing @ Texas State Bar April 2005 - August 2005
Manpower @ IBM October 1999 - April 2005
Skills
Recruiting, Human Resources, Management, Customer Service, Social Media, Project Management, Microsoft Office, Sales, Microsoft Excel, PowerPoint, Interviews, Access, Salesforce.com, Talent Acquisition, Applicant Tracking..., Sales Management, Time Management, Event Planning, Marketing, Public Relations, Training
Education
Austin Community College 2010 — 2011
Business Management
Austin Community College 1994 — 1996
Business
Pflugerville High School 1991 — 1994
diploma
Private to be disclosed at interview August 2010 - Present
Brooks Instrument LLC February 2010 - May 2010
Celerity September 2007 - January 2009
Enterprise Financial Solutions February 2002 - September 2007
Dell Financial Services July 1999 - June 2002
Skills
Accounts Payable &..., Debt Management, Bookkeeping, Repossessions, Debt Collection, Customer Service, Management, Microsoft Excel, Leadership, Sales, Financial Analysis, Team Building, Budgets, Risk Management, Skip Tracing, Asset Recovery, Billing Mediation, Contract Negotiation, Supplier Negotiation, Purchasing Negotiation, Credit Analysis, Credit Management, Cost Accounting, Finance, Accounting, Process Improvement, Team Leadership, Analysis, Sales Management, Coaching, Operations Management, Accounts Receivable, Credit, Cash Flow, Strategy, Portfolio Management, Loans, Negotiation, Accounts Payable, Forecasting, Financial Services, Human Resources, Call Centers
Education
Austin Community College
TELUS September 2015 - Present
TELUS June 2015 - September 2015
Dell Financial Services January 2014 - September 2014
Skills
Direct Sales, Sales Process, Customer Satisfaction, Customer Service, Negotiation, Office Administration, Sales Operations, People-oriented, Field Training, Field Work, Sales Motivation
Education
Far Eastern University 2010 — 2013
Bachelor of Arts (B.A.), International/Global Studies
Colegio de San Juan de Letran 2009 — 2010
Marketing/Marketing Management, General
Dell Financial Services February 2008 - Present
Dell Financial Services February 2005 - February 2008
Dell Financial Services February 2001 - January 2005
Dell Financial Services September 1999 - February 2001
Skills
Sales Management, Contract Negotiation, P&L Management, Cross-functional Team..., Team Building, Team Management, Structured Finance, Sales Process, Enterprise Software, Leadership, Solution Selling, Account Management, CRM, Salesforce.com, Selling, Management, Business Development, Training, Sales, Entrepreneurship, Customer Satisfaction, Networking, Direct Sales
Education
Baylor University - Hankamer School of Business 2004 — 2006
MBA, Business
Dell Financial Services August 2014 - Present
General Electric - Healthcare Financial services July 2008 - Present
GE Capital Equipment Finance October 2005 - June 2007
GE Capital Solutions - Fleet Services 1998 - 2006
GE Plastics 1996 - 1998
GE Silicones August 1992 - August 1996
GE Silicones March 1990 - July 1992
Olin Chemicals February 1988 - February 1990
Olin Chemicals July 1979 - 1988
Skills
Sales, New Business Development, Healthcare, Six Sigma, Sales Management, Business Development, Strategy, Process Improvement, Account Management, Sales Process, Key Account Management, Salesforce.com
Education
Clarkson University 1975 — 1979
BS, Chemical Engineering
Dell Financial Services August 2015 - Present
Dell November 2012 - July 2015
Dell April 2012 - November 2012
Central Parking System November 2011 - March 2012
HOLT CAT February 2009 - September 2011
Caterpillar Financial October 1999 - January 2009
Caterpillar Financial October 1999 - January 2009
Caterpillar Financial October 1999 - January 2009
Caterpillar Financial September 1999 - January 2009
Ford Motor Credit Company January 1996 - January 1999
Skills
Account Management, Customer Relations, People Management, Customer Service, Cash Management, Six Sigma, Microsoft Office, Excel, Reconciliation, Credit, Word, PowerPoint, Outlook, Salesforce.com, Sales&Marketing, Financial Services, Leadership, Management, Sales, Financial Analysis, Microsoft Word, CRM, Microsoft Excel, Account Reconciliation, Marketing, Business Development, Team Building, Access, Finance, Sales Operations, Strategy
Education
Austin Peay State University 1991 — 1996
Bachelor of Science
Texas Department of Information Resources May 2015 - Present
Texas Department of Motor Vehicles February 2014 - May 2015
Texas Department of Transportation October 2012 - February 2014
Texas Department of Licensing and Regulation September 2007 - January 2013
Dell Financial Services September 2003 - February 2006
Linebarger Goggan Blair & Sampson, LLP October 1995 - September 2003
Ray Wood & Bonilla 1986 - 1993
Skills
Policy Analysis, Call Center, Government, Microsoft Excel, Loans, Policy, Call Centers, Data Analysis, Process Improvement, Analysis, Training, Access, Budgets, Strategic Planning, Program Management, Time Management, Management, Research
Education
St. Edward's University 2009 — 2012
Bachelor of Business Administration (BBA), Business and Management
Concordia University-Austin 2007 — 2009
Bachelor of Business Administration (BBA)
TCEQ October 2007 - Present
Dell Financial Services May 2001 - September 2007
TCEQ August 1996 - May 2001
Skills
Policy, HR Policies, Human Resources, HRIS, Employee Relations, Employment Law, Payroll, Workforce Planning, Benefits Administration, Personnel Management, Performance Management, Training, Deferred Compensation, Recruiting, Microsoft Office, Microsoft Excel, Government, Employee Benefits, Report Writing, PeopleSoft
Education
Concordia University Texas 1988 — 1993
Bachelor of Arts (B.A.), Accounting
Taylor independent School District October 2012 - Present
Taylor Independent School District October 2012 - Present
Owner Texas Yard Service January 2007 - Present
Stony Point High School November 2010 - October 2012
2005 - 2007 August 2005 - October 2007
Dell Financial Services August 2005 - September 2007
A Yard At A Time. July 2001 - 2006
Harte-Hanks July 2004 - July 2005
Harte - Hanks Response Management 2003-2004 May 2002 - July 2005
Harte-Hanks March 2002 - July 2005
Skills
Soft Skills, Client Retention, Product Marketing, Client Acquisition, Service Management, Brand Awareness, Sales Process, Leadership, Customer Acquisition, Customer Retention, Team Building, Management, Strategic Partnerships, Training, Customer Service, Salesforce.com, CRM
Education
Grand Canyon University
Master's Degree, Educational Administraion
Concordia University Texas
Bachelor of Arts, Human Resource Management
AECOM December 2013 - February 2015
Dell January 2008 - August 2013
Dell February 2004 - December 2007
Dell Financial Services 1999 - 2004
Oracle 1996 - 1999
Digicon, Inc. 1994 - 1996
Robbins-Gioia, LLC 1992 - 1994
US Air Force 1983 - 1992
Skills
SOA, Master Data Management, Solution Architecture, Requirements Analysis, IT Strategy, Agile Methodologies, Business Intelligence, Technical Architecture, Data Modeling, Application Architecture, Integration, Enterprise Software, Business Process, Software Development, Oracle, Databases, Architecture, Process Improvement, Data Integration, Strategy, E-commerce, Database Design, Agile Project Management, SQL, Consulting, XML, Business Architecture, Business Process Design, Web Services, SaaS, Data Warehousing, Cloud Computing, SDLC, Software Project..., Security, Business Analysis, Enterprise Architecture, Software Documentation, Unix, Visio, SharePoint, Management, SOA Security, Cloud Security, SOA Governance
Education
Creighton University's Heider College of Business 1985 — 1989
MS, Computer Systems Management
Bentley University 1980 — 1983
BS, Computer Information Systems
Micron Technology May 2014 - Present
Dell, Inc. February 2013 - May 2014
Dell Inc. June 2005 - February 2013
Dell Financial Services June 2003 - June 2005
Eltekon Business Services, LLC November 2001 - June 2003
Digital Parcel Express (formerly Media Sourcery, Inc.) November 1999 - November 2001
Compaq Computer Corporation January 1997 - November 1999
Fuji Bank, Ltd. October 1994 - December 1996
Skills
Business Intelligence, Enterprise Software, CRM, Start-ups, Strategy, Business Development, Business Planning, Business Strategy, Management, Program Management
Education
Baylor University - Hankamer School of Business 1993 — 1994
Master of Business Administration (MBA)
Baylor University 1989 — 1993
Bachelor of Business Administration (BBA)
Dell November 2013 - Present
Dell December 2004 - November 2013
Dell Financial Services October 2000 - October 2003
Bottomline Distribution September 1995 - August 2000
Skills
Microsoft Certified..., Apple, Microsoft Licensing, Salesforce.com, Microsoft Office 2010 &..., Sales Presentations, SaaS, Direct Sales, Microsoft Technologies, Solution Selling, Cloud Computing, Enterprise Software, Channel, Sales, Virtualization, Channel Partners, Selling, Professional Services, Management, Partner Management, Data Center, Software Industry, VMware, Account Management, Sales Process, Strategic Partnerships, CRM
Education
Abilene Christian University 1985 — 1987
Drama and Voice
USAA Federal Savings Bank December 2011 - Present
USAA Federal Savings Bank January 2009 - December 2011
Dell Financial Services August 2005 - January 2009
Bank of America August 2004 - August 2005
Bank of America November 2003 - August 2004
Bank of America February 2001 - November 2003
Bank of America October 1994 - February 2001
Skills
Risk Management, Credit Risk, Portfolio Management, Financial Risk, Credit, Statistical Modeling, Call Center, Banking, Deposits, Credit Cards, Analytics, Strategy, Business Strategy, Collaboration, Collections, Team Leadership, Team Building
Education
Thunderbird School of Global Management 1992 — 1994
M.I.M., Finance
Arizona State University 1986 — 1990
B.S., Psychology
USAA March 2014 - Present
USAA May 2011 - March 2014
USAA March 2009 - May 2011
Dell Financial Services June 2004 - March 2009
Supercircuits January 2000 - July 2003
Skills
Risk Management, Cross-functional Team..., Strategy, Change Management, Credit, Continuous Improvement, Process Improvement, Call Centers, Design of Experiments, Strata, CACS, Aspect ACD, Credit Cards, Consumer Loans, Home Equity, Deposits, Leadership, Business Analysis, Six Sigma, Troubleshooting, Operations Management, Financial Services, Business Process..., Analytics, Outsourcing, Executive Management, Customer Experience, Banking, Business Process, CRM, Analysis, Product Management, Program Management, Team Leadership, Project Portfolio..., SDLC, Process Engineering
Education
Ashford University 2007 — 2009
BA, Business Management
Texas State Technical College 1998 — 2000
AA, Digital Communications
Lakeland Community College 1997 — 1999
AA, Electrical Engineering
Dell Financial Services June 2013 - Present
Dell Financial Services April 2012 - June 2013
Dell Financial Services January 2011 - April 2012
Dell financial Services January 2006 - January 2011
Certified Freight Lines May 1999 - July 2003
Skills
Accounts Receivable, Business Analysis, Management, Research, Problem Solving, Customer Service, Accounting, Payments, Financial Analysis, Analysis, Process Improvement, Program Management, Business Process..., Cross-functional Team..., Vendor Management, Project Management
Education
California Polytechnic State University-San Luis Obispo 1995 — 1997
Bachelor of Science in Business Administration, Finance and Financial Management Services
Cuesta College 1990 — 1995
Associate's degree, General Studies
McDonald Group Inc. August 2008 - Present
Walgreens April 2006 - March 2008
Dell Financial Services January 2004 - March 2006
U.S. Army Reserve January 2002 - July 2004
Dell December 1999 - January 2002
Skills
Microsoft Office, Quick Books, Personnel, Human Resources, QuickBooks
Education
The University of Texas at Austin - The Red McCombs School of Business 2001 — 2004
Bachelor of Business Administration, Management
Austin Community College 1999 — 2001
Associate, Business Administration
Dell February 2014 - Present
Dell November 2011 - February 2014
Dell September 2011 - January 2012
Dell July 2007 - September 2011
Austin Metropolitan Community Church 2003 - 2010
Dell February 2007 - July 2007
Dell Financial Services July 2005 - January 2007
Dell Financial Services June 2001 - July 2005
Dell Financing Services December 2000 - June 2001
Spherion at Dell November 2000 - December 2000
Skills
Salesforce.com, Call Center, Process Improvement, Account Management, Customer Experience, Cross-functional Team..., Program Management, Business Process..., Business Analysis, Sales Management, Team Leadership, Call Centers, Customer Service, Sales Operations, Sales, Vendor Management, Solution Selling, CRM, SaaS, Management, Cloud Computing, Enterprise Software, Product Management, Business Intelligence, Outsourcing, Direct Sales, Agile Methodologies, Sales Process, Channel Partners, Data Center, Business Development, Strategy
Education
Austin Community College 1986 — 1987
Computer Information Systems
Southwest Texas State University 1983 — 1985
Business Administration and Management
Marion High School 1980 — 1983
Yes, Basics, Business Administration and Management Courses
ABM February 2010 - Present
Dell Financial Services October 2009 - January 2010
Oracle April 2007 - May 2009
Oracle August 2002 - April 2007
Oracle August 1999 - August 2002
Standard Parking August 1996 - August 1999
Skills
Facilities Management, Vendor Management, Disaster Recovery, Data Center, Management, System Administration, Security, Troubleshooting, Operations Management, Enterprise Architecture, Program Management, Team Leadership, Virtualization, Enterprise Software, Process Improvement
Education
Lamar University 1991 — 1996
Bachelor of Business Administration, Management
Austin Community College
Associate of Applied Science, Security Administration Specialization
Dell Financial Services August 2012 - Present
IBM Global Financing 1996 - August 2012
IBM 2003 - 2008
US Air Force/Air National Guard 1988 - 2004
Skills
Pricing, Account Management, New Business Development, Contract Negotiations, Selling, Excel, Structuring
Education
Iona College 2000 — 2003
MBA, Finance
Arizona State University 1993 — 1995
BS, Business
Apex Systems July 2015 - September 2015
Business Control Systems July 2014 - June 2015
ISACA July 2013 - June 2015
Midcontinent Independent System Operator July 2012 - January 2014
Self - Employed (Special Projects) July 2010 - July 2012
Health & Human Services Commission February 2009 - July 2010
Resources Global Professionals June 2006 - December 2008
Dell Financial Services June 2006 - December 2008
ERCOT August 2003 - March 2006
PwC November 2002 - May 2003
Skills
Financial Accounting, Internal Audit, IT Audit, Risk Management, Executive Management, IT Governance, English, Spanish, Lawson, PeopleSoft, Oracle, Accpac, Quickbooks, Turbo Tax, Tax, Microsoft Office, Microsoft Office 2007, Budget Management, Project Planning, Windows Server, Unix, OS/390, Network Security, Healthcare, Financial Management, SAP, Fraud Investigations, Internal Controls, Compliance Audits, SOX, Enterprise Risk..., Audit, Auditing, CISA, Compliance, Risk Assessment, ACL, Forensic Accounting, Forensic Analysis, Forensic Investigations, Sarbanes-Oxley Act, Process Improvement, Business Process..., Budgets, Managerial Finance, Governance, Accounting, Fraud, Access Lists, Disaster Recovery
Education
Fairfield University 1977 — 1981
Bachelor of Science, Accounting
Saint Joseph's High School 1972 — 1976
Diploma, College Prep
Dell Financial Services August 2013 - Present
Dell Financial Services April 2011 - August 2013
Dell Financial Services September 2007 - May 2011
IBM January 2004 - September 2007
NASA Dryden Flight Research Center December 1997 - December 2000
NASA Dryden Flight Research Center March 1994 - December 1997
Skills
Salesforce.com, Account Management, Solution Selling, Sales, Sales Operations, Direct Sales, Sales Management, Sales Process, Business Development, SaaS, Strategy
Education
Chaffey College
Business Administration
WINTER WYMAN STAFFING AGENCY May 2014 - Present
Louis Vuitton August 2013 - December 2013
Henri Bendel October 2011 - May 2013
Adecco Staffing/Macy’s Merchandising Group, June 2011 - November 2011
VLS IT Consulting, Inc. /Lenox Hill Hospital, March 2011 - June 2011
FSO Staffing / MTV Networks August 2010 - November 2010
Solomon Page Staffing / NYU Medical December 2009 - May 2010
Kelly Services October 2008 - August 2009
Godosky & Gentile PC August 2007 - September 2008
Dell Financial Services July 2005 - January 2006
Skills
Accounts Receivable, Accounts Payable, Invoicing, QuickBooks, Payroll, Account Reconciliation, Spreadsheets, Outlook, Administrative..., Accounting, Lotus Notes, Microsoft Excel, Bookkeeping, Budgets, Finance, Human Resources, PowerPoint, Microsoft Office, Credit, 10 Key
Education
Borough of Manhattan Community College 2009 — 2012
Acounting , Accounting
Austin Community College 1998 — 2001
High School Diploma, Liberal Arts
BorrowersFirst, Inc. June 2015 - Present
GTECH S.p.A. September 2014 - June 2015
Dell May 2011 - August 2014
Dell Financial Services January 2009 - May 2011
HigherOut September 2008 - January 2009
Dell Financial Services August 2005 - September 2007
Education Finance Partners 2007 - 2007
Skills
Metrics, Business Analysis, Process Improvement, Requirements Analysis, Business Objects, Access, Data Analysis, Business Intelligence, Business Process, Business Process..., CRM, Data Warehousing, Databases, Microsoft SQL Server, Project Management, SQL, Salesforce.com, SDLC, Visio
Education
American InterContinental University 2003 — 2005
Master's, Information Technology
Arizona State University West 1999 — 2001
BS, Accountancy
McGrath RentCorp December 2011 - Present
McGrath RentCorp July 2007 - February 2012
McGrath RentCorp October 2004 - June 2007
McGrath RentCorp December 2003 - October 2004
Dell Financial Services 1999 - 2003
Motorola 1997 - 1999
Skills
Executive Management, Leadership, Strategic Planning, Financial Analysis, Financial Modeling, Corporate Development, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Accounting, Turnaround Experience, Acquisitions, Lean Manufacturing, Strategic Leadership, Finance, Analysis, Management, Strategic Financial..., Portfolio Management, Business Analysis, Process Improvement, Contract Negotiation, Financial Planning, Forecasting
Education
Arizona State University 1994 — 1998
BS, Accounting, Finance, Computer Information Systems
Dell June 2013 - Present
Dell July 2010 - June 2013
Dell April 2008 - July 2010
Dell Financial Services September 2005 - April 2008
Education
Baylor University - Hankamer School of Business 2004 — 2005
MBA, Finance
IAE FRANCE - Écoles Universitaires de Management 2003 — 2004
Master Franco-Americain d'Affaire Internationales, International Business
Université de Rennes I 1999 — 2003
Maitrise - Sciences Economiques, Monnaie et Finance
Texas Treasury Safekeeping Trust Company November 2005 - Present
Texas Education Agency November 2004 - October 2005
Kipande, Inc. December 1999 - November 2004
Marconi January 1999 - December 1999
Employees Retirement System of Texas December 1993 - January 1999
Dell Financial Services January 1993 - December 1993
University of Texas at Austin September 1989 - December 1992
Skills
Agile Methodologies
Education
The American College 2011 — 2012
ChFC®- Chartered Financial Consultant
College for Financial Planning 2010 — 2011
APMA® - Accredited Portfolio Management Advisor
College for Financial Planning 2009 — 2010
AWMA® - Accredited Wealth Management Advisor
College for Financial Planning 2008 — 2009
AAMS® - Accredited Asset Management Specialist
The University of Texas at Austin 1989 — 1993
BA
Dell Financial Services September 2009 - Present
Dell September 2009 - March 2010
Dell June 2007 - November 2009
Dell 1997 - 2009
Dell November 2004 - June 2007
Dell March 2004 - November 2004
Dell March 2001 - March 2004
Dell March 2001 - September 2002
Dell May 1999 - March 2001
Dell May 1997 - May 1999
Education
Austin Community College 2004 — 2006
Glencoe United Methodist Church June 2012 - Present
Woodland Public Schools - Woodland Middle School August 2014 - May 2015
Undefined August 2009 - May 2012
East Central University & Crooked Oak HS OKC January 2004 - August 2009
East Central University January 2004 - May 2005
H & R Block December 2001 - May 2002
DELL Computer Corp September 1998 - May 2001
DELL Financial Services August 1997 - September 1998
DELL Computer Corp September 1995 - August 1997
Humana Inc. July 1989 - September 1995
Skills
Technical Writing, Team Building, Microsoft Office, Teaching, Administration, Mentoring, Access, Research, PowerPoint, Public Speaking, Word, Problem Solving, Excel, Higher Education, Customer Service, Windows, Budgeting, Leadership Development, Scheduling, Analysis, Outlook, Editing, Supervisory Skills, Counseling, Non-profits, Staff Development, Troubleshooting, Strategic Planning, Customer Relations, Event Planning, Documentation, MS Project, Program Management, Planning, Databases, Change Management, Business Analysis, Data Analysis, Instructional Design, Process Improvement, SQL, Career Counseling, Process Scheduler, Microsoft Word, Software Documentation, Project Planning, Budgets, Community Outreach, QuickBooks, Grant Writing
Education
East Central University 2003 — 2005
M. Ed
St. Edward's University 1996 — 2000
B.B.A.
NextLevel - Building Enterprise Value April 2015 - Present
SCORE January 2011 - Present
Ambassadors Group, Inc. October 2011 - May 2014
Dell November 2007 - July 2010
Dell March 2007 - November 2007
Dell August 2006 - March 2007
Dell February 2004 - August 2006
Dell Financial Services August 2001 - February 2004
ConnectSouth Communications, Inc. September 2000 - July 2001
N-Link, LLC DBA Dashlink October 1995 - August 2000
Skills
Cloud Computing, Networking, IT Management, Talent Management, Enterprise Architecture, Program Management, IT Strategy, ITIL, Integration, Leadership, Management Consulting, Data Center, Strategy, Product Management, Professional Services, Business Analysis, Management, Security, Team Leadership, Data Warehousing, Governance, IT Service Management, Vendor Management, Business Strategy, Software Development, Disaster Recovery, SDLC, Business Process..., Business Intelligence, Training, Analytics, SaaS, Enterprise Software, Information Technology, Entrepreneurship, Project Portfolio..., Business Process, Databases, Software Project..., Mergers & Acquisitions, Cross-functional Team..., CRM, Consulting, Process Improvement, PMP, Outsourcing, Requirements Analysis, Change Management, Executive Management, Leadership Development
Education
Western Governors University
Master of Business Administration (M.B.A.), Strategy and Management
Excelsior College
Bachelor of Science, Computer Science
Dell 2013 - Present
Dell 2014 - 2014
Del 2006 - 2012
Dell Financial Services January 2001 - 2006
BSA Advertising July 1998 - March 2000
3M March 1986 - December 1997
Skills
Advertising, Management, Marketing, Illustrator, Social Media Marketing, Marketing Communications, Social Media, CRM, Strategy
Education
Art Institute of Houston 1983 — 1985
Associates Degree, Graphic Design
USAA January 2011 - Present
USAA September 2003 - July 2009
Dell Financial Services 2000 - 2003
GE Financial Assurance 1997 - 2000
Seattle Mariners 1990 - 1991
Skills
Change Management, Process Improvement, Business Process..., Process Engineering, Program Management, Six Sigma, Cross-functional Team..., Vendor Management, PMO, Strategy, SDLC, Business Process, Business Transformation, Business Analysis, Strategic Planning, Project Portfolio..., Operations Management, Risk Management, PMP, Requirements Gathering, Requirements Analysis, Visio, Operational Excellence, Management, Team Leadership, Governance, Management Consulting, Outsourcing, Leadership
Education
Seattle Pacific University 1989 — 1990
Brigham Young University 1982 — 1989
Merkle September 2015 - Present
Dell Financial Services December 2005 - September 2012
Bank of America April 1999 - November 2005
Skills
Strategy, Management, Program Management, Analytics, Strategic Planning, Cross-functional Team..., Business Development, Business Process..., Strategic Partnerships, Product Management, Vendor Management, Process Improvement, Leadership, Risk Management, Financial Services, CRM, Business Analysis, Financial Analysis
Education
University of Pennsylvania Law School 1993 — 1996
Dartmouth College 1987 — 1991
Government
Princeton High School 1983 — 1987
Diploma
Dell Financial Services December 2010 - Present
Dell Financial Services October 2003 - December 2010
Parama Lithuanian Credit Union Ltd December 2002 - October 2003
Skills
Credit Risk, Credit Analysis, Credit, Finance, Risk Management, Portfolio Management, Financial Risk, Leadership, Sales, Loans, Relationship Management, Financial Analysis, Process Improvement, Credit Cards, Banking
Education
Centennial College 1985 — 1988
Capital One Bank January 2003 - Present
Dell Financial Services May 1997 - August 2002
Education
The University of Texas at Austin - Red McCombs School of Business 1995 — 1997
Emory University 1988 — 1992
BA, Political Science
Dell Financial Services May 2005 - November 2008
Education
Dominican University of California 1993 — 1996
Philips Medical Capital June 2011 - January 2015
St. Mary's By The Sea,Cape May,NJ June 2010 - November 2010
Sun Microsystems November 2008 - March 2010
GE Capital October 2007 - July 2008
Dell Financial Services January 2000 - July 2007
GE Capital 1990 - 2000
Education
Mount Saint Mary's College 1971 — 1975
Bachelor's degree, English Language and Literature, General
Fordham University
Fordham University
union catholic hs
Dell Financial Services June 2012 - Present
Dell October 2010 - August 2012
Dell Financial Services July 2008 - October 2010
Dell Financial Services September 2006 - July 2008
Education
Fort Hays State University 1997 — 2002
Bachelor of Business Administration, Computer Information Systems
Dell Financial Services 2010 - Present
IBM Global Finance March 2005 - February 2010
IBM 2005 - 2010
US Bank 1998 - 2005
US Bancorp Equipment Finance 1998 - 2004
CitiCapital 1994 - 1999
Associates First Capital Corp. June 1993 - June 1998
Skills
Selling Skills, Risk Management, Sales Management, Solution Selling, Account Management, Cash Management, Finance, Management Consulting, Leadership, Product Development, Program Management, Strategy, Sales, Analysis, Marketing, Sales Operations, Business Development, Relationship Mgmt, Business Process..., Selling, New Business Development, Direct Sales, Relationship Management
Education
Eastern Washington University 1988 — 1992
BA, Management, Finance, Marketing and Economics
Transact Systems Group LLC 2010 - Present
Stryker Finance November 2006 - August 2009
Dell Financial Services August 2001 - November 2006
Dell, Inc. 2001 - 2006
Dell Computer 1999 - 2001
Skills
Cross-functional Team..., Budgets, Analysis, Forecasting, Business Process..., Operations Management, Start-ups, Project Management, Process Improvement, Databases, Management, Microsoft SQL Server, Agile Methodologies, Business Analysis, Strategy, Program Management
Education
Texas State University 1991 — 1993
MBA
Austin Community College
Computer Science - Programming
The University of Texas at Austin - Red McCombs School of Business
BBA, Finance, Accounting
Walmart May 2011 - Present
Mandola's Italian Market/Trattoria Lisina February 2010 - May 2011
TX Department of Family and Protective Svcs. June 2008 - January 2009
Wayport April 2008 - June 2008
Fuddruckers, Inc. February 2005 - January 2008
Dell Financial Services June 2001 - February 2005
Austin Radiological Assoc. March 1998 - June 2001
Skills
Payroll Processing, Benefits, Payroll, Benefits Administration, Employee Relations, Employee Benefits, Onboarding, Management, Human Resources, Customer Service, Leadership, Multi-unit, Building Relationships, Creative Problem Solving, Change Management, Deferred Compensation, Performance Management, Policy, Talent Acquisition, Talent Management, Recruiting, Training
Education
Austin Community College 1987 — 1989
Blinn Jr. College 1985 — 1986
Business
Cirrus Logic May 2014 - Present
National Instruments May 2013 - 2014
Dell December 2008 - May 2013
Dell Financial Services February 2006 - December 2008
Dell Financial Services August 1997 - February 2006
Skills
Business Process..., Governance, Auditing, Business Analysis, Process Improvement, Sarbanes-Oxley Act, Risk Management, Financial Analysis, Forecasting, Financial Reporting, Internal Controls, Strategic Financial..., Accounting, Enterprise Risk..., Internal Audit, US GAAP, Finance, Analysis, Cross-functional Team..., Management, Managerial Finance, Mergers & Acquisitions, ERP, Revenue Recognition, Business Process, Financial Accounting, Executive Management, Variance Analysis
Education
Abilene Christian University
Business
Altus High
Hewlett-Packard January 2013 - Present
Army Medical Center September 2011 - January 2013
Pacific Crossing/Dell Inc, Austin January 2008 - July 2011
Dell Financial Services September 2000 - September 2006
Skills
CA Erwin Data Modeler, ..., MS Visual Studio,..., Data Warehousing, Business Intelligence, SQL, ETL, Oracle, Data Modeling, Microsoft SQL Server, PL/SQL, Requirements Analysis, SDLC, Databases, Agile Methodologies, Unix, Data Integration, Database Design
Education
Austin College 1998 — 2000
Information Technology
MS University, India 1983 — 1988
Bachelor of Science (B.S.), Computer Software Engineering
Dell Financial Services March 2014 - Present
Openface Internet April 2012 - February 2014
Gift-it 2012 - 2013
Business Development Bank September 2007 - October 2011
Dell financial services October 2005 - May 2007
Silicon Graphics Inc. 1997 - 2004
TD Bank September 1989 - September 1995
Skills
Financial Analysis, Strategic Planning, Business Development, Business Strategy, Start-ups, Finance, Mergers, New Business Development, Account Management, Business Analysis, Business Planning, Team Leadership, Strategic Partnerships, Portfolio Management, Sales Management, Entrepreneurship, Mergers & Acquisitions, Venture Capital, SaaS, Strategy, Sales, E-commerce, Cloud Computing, Product Management, Competitive Analysis, Management, Management Consulting, Leadership, Selling, Product Marketing
Education
Concordia University 1987 — 1989
MBA
Queen's University 1980 — 1984
BAH, Economics & Psychology
McGill University
McGill University
Dell Financial Services March 2014 - Present
Dell Financial Services December 2010 - March 2014
Dell Financial Services July 2005 - December 2010
Dell Financial Services December 2004 - July 2005
Dell Financial Services May 2002 - December 2004
Dell Financial Services May 2000 - May 2002
Dell Financial Services June 1997 - May 2000
Newcourt Credit Group March 1995 - January 1997
Skills
Business Process..., Leadership, Operations Management, Negotiation, Sales, Project Management, Management, Program Management, Solution Selling, Team Building, Risk Management, Team Management, Process Improvement, Business Development, Sales Process, Outsourcing, Cross-functional Team..., Account Management, CRM, Team Leadership, Vendor Management, Call Centers, Business Analysis, Customer Experience, Sales Management
Education
California State University-Sacramento 1992 — 1993
Bachelor of Science (BS), Business Administration, Marketing
Dell July 2014 - Present
Dell May 2010 - July 2014
Dell Financial Services April 2010 - May 2010
Dell August 2006 - April 2010
Bank of America 2000 - 2006
Wachovia Bank 1997 - 2000
Skills
Business Intelligence, Data Analysis, Business Objects, Analytics, Data Warehousing, Business Analysis, Databases, SAS, Analysis, SQL, Access, CRM, ETL
Education
Davidson College 1991 — 1995
Bachelor's degree, History
Dell Financial Services Assistant Account ExecutiveGoldberg Moser O'NeillJanuary 1996 - May 1999
Education
Austin Community College 1990 — 1993
LeaseAccelerator September 2015 - Present
Dell March 2014 - September 2015
Technology Finance Partners March 2013 - March 2014
Dell Financial Services January 2007 - August 2012
Skills
Sales Management, SaaS, Cloud Computing, Cold Calling, Strategic Partnerships, Professional Services, Lead Generation, Sales Operations, Managed Services, CRM, Contract Negotiation, Cross-functional Team..., Data Center, Product Management, Strategic Planning, Strategy, Management
Education
Eastern Washington University 1990 — 1992
M.S., Communications
Gonzaga University 1986 — 1990
B.A., Communications
New American Funding November 2014 - Present
One West Bank April 2011 - November 2014
MCC Austin 2003 - 2013
Indymac Bank June 2008 - April 2011
OneWest Bank May 2008 - April 2011
Dell October 2005 - January 2008
Dell August 1999 - October 2005
Dell Financial Services 1999 - 2005
Internal Revenue Service October 1985 - January 1999
Skills
Credit, Leadership, Training, Program Management, Team Building, Recruiting, Public Speaking, Coaching, Employee Relations, Customer Service, Interviews, Call Centers, Process Improvement, Financial Analysis, Time Management, Management, Performance Management, Risk Management, Vendor Management, Customer Experience, Budgets, Analysis, Accounts Receivable, Outlook, Forecasting, Business Analysis, Business Process..., Employee Training, Account Management, Banking, Hiring, Strategic Planning, Customer Satisfaction, Microsoft Excel, Negotiation, Strategy, Executive Management, Operations Management, Leadership Development, Team Management, Access, Human Resources, Team Leadership, Change Management, Sales, Finance
Education
Austin Community College 1980 — 1982
Accounting
Microsoft FInancing January 2006 - Present
Philips Medical Capital 2005 - 2006
Dell Financial Services 2004 - 2005
GMAC Commerical Finance 2003 - 2004
GATX Ventures February 2000 - April 2003
AT&T Capital - Lucent Technologies Product Finance January 1994 - January 2000
AT&T Credit January 1994 - January 2000
NCR 1986 - 1994
Skills
Enterprise Software, Solution Selling, New Business Development, Sales Management, Sales, Finance, SaaS, Pricing, Portfolio Management, Channel Partners, Strategic Partnerships, Sales Process, Business Development, CRM, Strategy
Education
University at Buffalo 1981 — 1983
Bachelor's Degree, Finance
Fashion Institute of Technology 1979 — 1981
Associate's Degree, Buying and Merchandising
Bayport Blue Point HS
Bayport Blue Point HS
Keller Williams Realty - Austin, NW Market Center May 2015 - Present
Bravo Wine Group October 2012 - Present
Coldwell Banker United, Realtors October 2014 - May 2015
ReptileDog, LLC April 2012 - September 2014
Dell Financial Services August 1999 - December 2011
Dell Financial Services 1999 - 2008
Skills
Employee Training, Environmental Compliance, Standards Compliance, Reverse Logistics, Real Estate Investor, Business Analysis, Data Analysis, Vendor Management, Analytics, Analysis, Process Improvement, Sales, Business Development
Education
Champions School of Real Estate 2014 — 2014
Real Estate
Austin Community College 1996 — 1997
Undergraduate Studies, Business Administration and Management, General
Round Rock High School 1992 — 1996
Advanced Placement Studies
Dell Financial Services August 2005 - Present
Dell 2003 - 2005
Skills
Testing, Test Planning, Quality Assurance, Quality Center, Manual Testing, System Testing, Regression Testing, User Acceptance Testing, Software Quality..., Test Cases, Test Management, Requirements Analysis, SDLC, Process Improvement, Integration Testing, Agile Methodologies, Defect Tracking
Education
Austin Community College 2002 — 2004
AS, Engineering
Time Warner Cable Business Class October 2014 - Present
Time Warner Cable Business Class January 2013 - December 2014
Time Warner Cable March 2012 - January 2013
Time Warner Cable October 2009 - March 2012
Time Warner Cable July 2008 - October 2009
DELL Financial Services September 2005 - August 2007
Skills
Telecommunications, Wireless, VoIP, Telephony, Call Centers, Customer Satisfaction, Troubleshooting, Routers, Ethernet, IP, Sales Operations, WAN, Managed Services, Technical Support, MPLS, Account Management, Direct Sales, Salesforce.com, Solution Selling
Education
Austin Community College 2007 — 2008
Information Systems
Appalachian State University 2000 — 2003
BS, Industrial Technology
D&S, Ltd. September 2014 - Present
DIVINE AND SERVICE,LTD. November 2007 - September 2014
Dell Financial Services September 2002 - November 2007
Travis County Counseling Education Services June 2001 - September 2002
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Bookkeeping, Administrative..., Litigation Support, Lotus Notes, Customer Service, Corporate Law, Data Entry, Legal Research, Negotiation, Training, Risk Management, Accounts Payable, Management, Accounting, Civil Litigation, Leadership
Education
Austin Community College 2001 — 2003
Round Rock High School 1998 — 2001
High School diploma
Dell Financial Services May 2012 - Present
Dell June 2006 - February 2011
Skills
Management, Account Management, Sales, Salesforce.com, Direct Sales, Solution Selling, Cross-functional Team..., SaaS, Leadership, Cloud Computing, Business Development, Finance, Sales Operations, Sales Process, Coaching, Time Management, Team Leadership, Customer Service, Channel Partners, Professional Services, CRM, Financial Analysis, Enterprise Software, Virtualization, Sales Management, Managed Services
Education
Carnegie Mellon University
Industrial Management
Oracle June 2015 - Present
Tyku Wine Bar and Lounge February 2014 - March 2015
Dell August 2013 - February 2014
Dell Inc January 2010 - February 2014
Dell Inc May 2008 - April 2010
Dell Financial Services February 2006 - April 2008
Dell Financial Services January 2000 - January 2006
Cash America May 1995 - January 2000
Skills
Communication Skills, Analytical Skills, People Skills, Selling Skills, Phone Skills, Social Skills, Strategic Planning, Problem Solving, Hardware, Analytics, Asset Managment, Business Development, Credit, Coordination, Disaster Recovery, ISO, Key Account Management, Leadership, Sales, Telephone Skills, Management, Training, Sales Management, Solution Selling, Strategy, Sales Operations, Storage, B2B, Enterprise Software, Storage Solutions, Salesforce.com, Enterprise Storage, Direct Sales, Networking, Sales Enablement, Storage Virtualization, Data Center, Channel Partners, Go-to-market Strategy, Account Management, SaaS, Deduplication, Storage Area Networks, Channel Sales, Partner Management, NAS, Sales Process, VDI, Software Industry, Virtualization
Education
Concordia University
Bachelor of Arts, Business
Northern Arizona University
Business, Management, Marketing, and Related Support Services
Dell Financial Services February 2006 - Present
Dell Financial Services 2006 - Present
Bank of America February 1984 - February 2006
Skills
Call Center, Process Improvement, Vendor Management, Business Process..., Talent Acquisition, Brand Loyalty, Payments, Performance Management, Cross-functional Team..., Coaching, CRM, Business Process, SDLC, Relationship Management, Start-ups, Salesforce.com, Customer Satisfaction, Executive Management, Program Management, Account Management, Forecasting, Leadership, BPO, Management, Business Intelligence, Call Centers, Team Building, Project Planning, Banking, Strategy, Sales Operations, Business Analysis, Team Management, Training, Operations Management, Project Management, Service Delivery, Team Leadership, Outsourcing, Change Management, Customer Experience, Financial Services, Analytics, Risk Management, Analysis, Consulting, Product Management
Education
Arizona State University
BS, Education
Dell Financial Services June 2000 - February 2002
Dell Financial Services September 1999 - June 2000
Sheshunoff Information Services May 1999 - September 1999
Golfsmith March 1999 - May 1999
NetSolve March 1997 - March 1998
State of Texas - Racing Commission October 1993 - March 1997
SunCoast Scientific June 1992 - October 1993
Austin Energy March 1991 - June 1992
Consultant - Racing Commission - State of Texas November 1990 - March 1991
Austin Data Systems July 1990 - October 1990
Education
Baylor University - Hankamer School of Business 1988 — 1990
BBA, Management of Information Systems
Mclennan Community College 1986 — 1988
Assoc of Arts, Business / Computer
INC Research February 2014 - Present
PPD July 2012 - February 2014
Texas Orthopedics October 2011 - July 2012
Endeavor Healthcare May 2011 - August 2011
Dell Financial Services October 2007 - January 2010
Dell Financial Services March 2007 - October 2007
Future Electronics, Head Office November 1997 - December 2000
Skills
MS Office Suite: Word,..., •Languages:..., Leadership, Software Documentation, Management, Analysis, Strategy, Healthcare, Strategic Planning, Sales, Microsoft Excel, Hospitals, EMR, Troubleshooting, Negotiation, Research, Auditing, Clinical Trials, Program Management, Data Analysis, Project Management, Customer Service
Education
Texas State University-San Marcos 2010 — 2011
Master, Healthcare Administration
Concordia University
Bachelor, Business Administration
McGill University
Certificate, Systems Analysis and Design
HomeAway.com January 2014 - Present
Capitol Trans Park February 2010 - Present
Dell Financial Services May 2007 - February 2008
ModusLink February 2005 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Teamwork, Training, Self Starter, Counseling, Leadership, Security, Call Centers
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
Austin Community College
John B Connally
MD Anderson Cancer Center April 2013 - Present
Perficient November 2012 - April 2013
Halliburton November 2012 - April 2013
United Healthcare May 2005 - November 2012
Computer Associates April 2002 - May 2005
Dell Financial Services January 2002 - April 2002
Schering Plough Pharmaceuticals October 2001 - January 2002
Global IT Solutions August 1997 - August 2001
Medical Practice 1990 - 1997
Skills
Data Warehousing, Data Governance, Master Data Management, Data Modeling, Business Intelligence, Enterprise Architecture, Data Management, Data Quality, Data Integration
Education
Dakota State University 2011 — 2013
MS, Health Informatics
Madras Medical College 1981 — 1989
MBBS (MD), Medicine, Psychiatry
PNC May 2013 - Present
Advanced Technical Intelligence Center (ATIC) January 2013 - May 2013
PNC December 2011 - October 2012
USAA September 2010 - July 2011
SercoUSAG October 2008 - April 2010
Dell Financial Services May 2007 - June 2008
Dell Financial Services August 2006 - May 2007
Dell June 2006 - August 2006
Dell October 2005 - June 2006
Skills
Salesforce.com, CRM, Intelligence Analysis, Imagery Analsis, Security Clearance, DoD, Technical Course..., Customer Service, Human Resources, Management, National Security, Military, Army
Education
Columbia Southern University 2010 — 2013
Master's degree, International Management, 4.0/4.0
University of Central Oklahoma 2000 — 2005
Bachelor, Sociology/Criminal Justice, 3.51/4.0
Advanced Technical Intelligence Center
Iron Moutnain 2013 - Present
Carlisle & Gallagher Consulting Group 2012 - May 2013
Bank of America February 2011 - October 2012
Affiliated Computer Services February 2010 - November 2010
Affiliated Computer Services May 2008 - February 2010
Dell November 2006 - May 2007
S3 Loans March 2002 - October 2006
DELL FINANCIAL SERVICES January 1998 - January 2001
IBM Global Services January 1997 - January 1998
Skills
PMP, Vendor Management, Program Management, Project Management, Change Management, PMO, Project Planning, Management, Six Sigma, Databases, Oracle, Data Analysis, Software Project..., Requirements Analysis, Business Analysis
Education
Texas State University 1995 — 1997
MBA, Information Systems
Project Management Institute
PMP
Andhra University
Masters, Business and Commerce; Accounting and Finance
Observint Technologies August 2011 - Present
Supercircuits, Inc. September 2009 - Present
Infinias August 2012 - February 2015
Dell 2006 - 2007
Dell Financial Services 2000 - 2006
RE/MAX Round Rock 1999 - 2000
Skills
Human Resources, Recruiting, Employment Law, Performance Management, Employee Relations, Onboarding, Customer Service, Process Improvement, Applicant Tracking..., Employee Benefits, Customer Satisfaction, Workforce Planning, Account Management, Benefits Administration, HR Policies, Management, Employee Engagement, Payroll, Employee Training, Talent Acquisition, Interviews
Education
Central Texas College 1994 — 1996
Apple Inc. June 2010 - Present
DELL FINANCIAL SERVICES December 2004 - June 2010
Skills
Call Center, Private Investigations, Fraud, Risk Management, Analysis, Financial Risk, Risk Assessment, Call Centers, Process Improvement, Investigation, Vendor Management, Team Building, Credit Cards, Customer Service, Business Analysis
Education
Austin Community College 1990 — 1993
bachelor of life, RADIO, TV, FILM
navarro isd
Bed Bath and Beyond January 2011 - Present
MOMS Club of North Austin June 2009 - June 2010
Dell Financial Services April 1998 - April 2005
Farmers Insurance September 1992 - April 1997
Skills
Training
Education
Austin Community College 1990 — 1992
General
Complete Nutrition January 2011 - January 2012
Dell Financial Services November 2006 - October 2010
Sams Club February 2005 - July 2006
Austin’s Park and Pizza August 2003 - January 2005
Education
Stony Point High School
Austin Community College
DeVry University
Electronic Engineering
Dell Financial Services February 2012 - February 2014
Dell November 2010 - November 2012
Dell November 2009 - November 2010
Dell February 2009 - November 2009
Dell July 2008 - February 2009
Caney Fork Fish Camp July 2007 - June 2008
State of Tennessee - Department of Disabilities March 2003 - April 2005
Blytheville High School August 2000 - May 2002
Skills
Microsoft Office, SharePoint, Kronos, Harmony, Hoovers, Dunn & Bradstreet, GoToMeeting, Outstanding..., Financial Services, Consultative Sales..., Sales Management..., Escalation Resolution, Customer Retention
Education
Argosy University Phoenix 2013 — 2015
Bachelor of Science (BS), Counseling Psychology, 3.8
Arkansas State University 1999 — 2002
Bachelor of Science (BS), Speech Communication and Theater Arts, 3.8
Mississippi County Community College 1996 — 1999
Associate of Science (A.S.), Education, 3,8
Bank of America 2008 - 2011
Lincoln Properties / JBG Companies 2004 - 2007
BJ Wholesale Club 2001 - 2004
Dell Financial Services 1999 - 2001
Towne Park, Inc. 1994 - 1999
Skills
Customer Service, Problem Solving, Customer Relations
Education
Baltimore International College 1988 — 1990
AA Degree, Business Management
Towson State University
Business Management Curriculum
Department of Defense August 2008 - Present
United States Department of Defense 2001 - Present
Dell Financial Services May 2001 - August 2008
Majestic Home Reality LLC August 2006 - March 2007
Skills
Contract Management, Analysis, Budget, Finance, Government
Education
Thomas Jefferson School of Law 2011 — 2012
JSM, International Business, Trade, and Tax Law
Thomas Jefferson School of Law 2011 — 2012
LL.M, International Taxation and Financial Management
Columbia Southern University 2009 — 2011
Bachelor of Arts, Criminal Justice