Alaska USA Federal Credit Union
Industry: Financial services company
DescriptionAlaska USA Federal Credit Union is a credit union headquartered in Anchorage, Alaska, chartered and regulated under the authority of the National Credit Union Administration. In the United States, Alaska USA is among the largest credit unions by assets, and among the 10 largest credit unions by membership. Customer service: 1 (800) 525-9094 Headquarters: Alaska CEO: Geoff Lundfelt (May 2017–) Founded: 1948 Subsidiaries: Alaska Usa Mortgage Company, LLC, Areas served: Alaska, Washington, Maricopa County, Arizona, California
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Alaska USA Federal Credit Union Employees
AECOM September 2013 - Present
Volusion April 2012 - September 2013
Alaska USA Federal Credit Union November 2010 - March 2012
Ahtna Technical Services, Inc. November 2008 - November 2010
Southcentral Foundation 2005 - 2008
Skills
Copywriting, Editing, Creative Writing, Technical Writing, Marketing, Advertising, Newsletters, Graphic Design, Research
Education
Ouachita Baptist University 1997 — 2001
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Alaska USA Federal Credit Union July 2011 - Present
Alaska USA Federal Credit Union September 2010 - July 2011
Alaska USA Federal Credit Union January 2009 - September 2010
Institute for Reading Development May 2008 - August 2008
Pier 1 Imports July 2005 - August 2007
Lighthouse Bookstore July 1999 - June 2005
Skills
Credit, Banking, Consumer Lending, Customer Service, Leadership, Management, Loan Origination, Retail Banking, Refinance, Sales Management, Loans, Sales
Education
UC Berkeley 2006 — 2008
BA, History of Art (major), Anthropology (minor)
Las Positas College 2002 — 2006
Art Practice, Anthropology
GCI General Communication, Inc. August 2015 - Present
Network Business Systems June 2013 - August 2015
Alaska USA Federal Credit Union August 2007 - May 2013
Skills
Business Analysis, SharePoint, Vendor Management, VMware, ITIL, Project Management, Visio, Disaster Recovery, Integration, PMP, Servers, System Administration, Active Directory, Network Design, Requirements Analysis, Software Documentation, Cisco Technologies, Windows Server, Troubleshooting
Education
Alaska Pacific University 2001 — 2003
Master of Business Administration (MBA), Telecommunications Management
Washington State University - College of Business and Economics 1996 — 1998
Bachelor of Business Administration (BBA), Management Information Systems, General
Mary Kay January 1989 - Present
Eagle Community Credit Union February 2014 - October 2014
Wright Patt Credit Union December 2002 - August 2013
Keesler Federal Credit Union February 2000 - August 2000
Alaska USA Federal Credit Union March 1994 - April 1996
Skills
Credit, Finance, Financial Services, Loans, Strategic Planning, Analysis, Mortgage Lending, Marketing Communications, Investments, Microsoft Office, Underwriting, Insurance, Marketing, Public Speaking, Corporate Finance, Leadership, Sales, IRAs, Member Relations, Symitar, Notary Public, Student Financial Aid, NMLS Licensed, Cash Handling
Education
Sinclair Community College 2006 — 2008
Associates Degree, Finance and Financial Management Services, 90 Quarter hours completed
Pikes Peak Community College
General studies of Associates, Business Administration and Management, General
Alaska USA Federal Credit Union October 2013 - Present
Women's Care of Alaska October 2012 - December 2012
Moose Run Golf Course May 2012 - October 2012
Moose Run Golf Course May 2011 - August 2011
Moose Run Golf Course May 2010 - August 2010
Moose Run Golf Course May 2009 - August 2009
Moose Run Golf Course May 2008 - August 2008
VCA Eagle River Animal Hospital December 2006 - August 2007
Skills
AutoCAD, Revit, SketchUp, Podium, Photoshop, Illustrator, InDesign, Dreamweaver, Microsoft Word, Microsoft Excel, PowerPoint, Architectural Drawings, Hand Drafting, Drawing, Painting, Sketching, Sage Intergy..., Microsoft Office, Adobe Creative Suite, Interior Design, Mac, Photography, Social Media, Event Planning, Time Management, Research, Social Networking, Public Speaking, Customer Service
Education
Northern Arizona University 2007 — 2011
Bachelor of Science, Interior Design
Chugiak High School 2003 — 2007
Diploma
BECU December 2014 - Present
BECU April 2014 - December 2014
Chase March 2013 - April 2014
Alaska USA Federal Credit Union April 2012 - March 2013
BECU February 2008 - March 2012
Wells Fargo Bank January 2007 - February 2008
Skills
Banking, Management, Accounting, Account Reconciliation, Auditing, Sales, Customer Service, Mortgage Lending, Payments, Negotiation, Sales Management, Interviews, Cross Selling, Deposits, Loans, Mortgage Banking, Credit, Loan Origination, Refinance, FHA
Education
City University of Seattle 2008 — 2011
Bachelor of Science, Accounting
Bellevue College 2004 — 2007
Associate, Business
SolarCity May 2015 - Present
SolarCity May 2015 - Present
The Foundation Showroom. August 2013 - April 2015
Denean Buno January 2012 - October 2013
First National Bank Alaska July 2010 - December 2011
Alaska USA Federal Credit Union December 2009 - July 2010
NW Strategies May 2008 - December 2008
Wells Fargo March 2005 - November 2008
Wells Fargo November 2002 - March 2005
Skills
Commercial Banking, Banking, Retail Banking, Sales Management, Marketing, Advertising, Sales, Apparel, Fashion, Event Planning, Public Relations, Leadership, Social Media, Social Media Marketing, Social Networking, Customer Service, Marketing Strategy, Management, Microsoft Office
Education
Portland State University - School of Business 2002 — 2008
BS, Marketing, Advertising Management
Portland State University
BS Advertising Management, BS Marketing, Marketing, Advertising, Management, Community Development
Oak Harbor School District September 2014 - Present
Alaska USA Federal Credit Union November 2013 - May 2014
Oak Harbor School District November 2004 - August 2013
Oak Harbor Christian School 1999 - 2003
Skills
Excellent computer..., Computer Maintenance, Computer Graphics, Computer Repair, Computer Proficiency, Computers
Education
Skagit Valley College 2011 — 2013
Computer information systems transfer degree at Skagit Valley College, Still in process
Oak Harbor High School
High School Diploma
Charter Communications January 2015 - Present
TEKsystems December 2013 - January 2015
Children's Hospital Colorado August 2012 - December 2013
Children’s Hospital Colorado July 2011 - August 2012
AT&T 2007 - 2011
University of Maryland University College 2000 - 2008
Alaska USA Federal Credit Union 2007 - 2007
United States Air Force 1986 - 2006
Education
Capella University 2014 — 2017
Doctor of Business Administration, Information Technology
Capella University 2012 — 2014
Master's degree, Network Architecture, 4.0
Global Knowledge
IPV6 Training
University of Maryland University College 1994 — 1996
Bachelor's degree, American Government and Politics (United States)
Community College of the US Air Force 1986 — 1995
Associate's degree, Management Information Systems, General
Cable 8 Productions August 2012 - Present
Magical Elves, Inc. July 2012 - August 2012
Allrecipes.com June 2012 - July 2012
Alaska USA Federal Credit Union September 2010 - August 2011
Skills
Editing, Social Media, Facebook, Social Networking, Video Production, Final Cut Pro, Marketing, Public Speaking, Television, Advertising, Avid Media Composer, Post Production
Education
Washington State University 2011 — 2014
Bachelor of Arts (B.A.), Broadcast Production
Shoreline Community College 2007 — 2010
Associate of Applied Arts and Sciences, Visual Communication Marketing
South Pacific Financial Corp June 2013 - June 2014
Chase August 2001 - March 2013
CAL FED Lending (California Federal Bank) August 1997 - August 2001
Alaska USA Federal Credit Union August 1995 - March 1997
Skills
Mortgage Lending, Refinance, Mortgage Banking, Residential Homes, HUD, Investment Properties, Finance, Vacation Homes, First Time Home Buyers, Loan Origination, FHA financing, VA loans, FHA, Loans
Education
City College of San Francisco 1981 — 1983
University of Iowa 1969 — 1971
Accounting and Business/Management
Alaska USA Federal Credit Union March 2014 - Present
Alaska USA Federal Credit Union December 2011 - March 2014
Alaska USA Federal Credit Union January 2011 - December 2011
Alaska USA Federal Credit Union June 2010 - January 2011
Alaska USA Federal Credit Union June 2008 - June 2010
Title Wave Books December 2007 - June 2008
Title Wave Books July 2006 - December 2007
Skills
Process Improvement, Banking, Leadership, Business Analysis, Credit, Project Management, Intellectually Curious, Call Centers, Contact Center..., Internal Communications, Operations Management, Consumer Lending, Change Management, Vendor Management, SharePoint, passionate, Collaboration, Team Building, Management, Customer Service, Team Leadership, Contact Center...
Education
Penn State University 2013 — 2019
Bachelor of Science in Organizational Leadership, Organizational Leadership
Penn State 2012 — 2014
Undergraduate Certificate in Organizational Communication, Organizational Leadership
Anchorage School District June 2014 - Present
Anchorage School District March 2013 - June 2014
Anchorage School District December 2011 - March 2013
Anchorage School District November 2009 - December 2011
Anchorage School District August 2007 - November 2009
Alaska USA Federal Credit Union October 2004 - August 2007
Skills
Mac OS X, Active Directory, Group Policy, Symantec Endpoint..., SCCM, Casper, Windows Server, Mac OS X Server, Mobile Device Management, OS X, Microsoft Certified..., Troubleshooting, Windows 7, Operating Systems, Servers, Networking, System Deployment, Wireless Networking, System Administration, Technical Support, Network Administration, Security, VPN, Computer Hardware, Microsoft Exchange, Help Desk Support, XP, NetApp Filers, Windows XP
Education
Charter College-Anchorage
Associate's degree, Computer Science
Charter College-Anchorage
Associate's degree, Network Security
Provident Savings Bank February 2015 - Present
HomeServices Lending August 2012 - October 2014
Alaska USA Federal Credit Union August 2010 - June 2012
Skills
FHA, Residential Mortgages, Loans, Mortgage Lending, Loan Origination, Mortgage Banking, Credit, Drawing Loan docs, Mortgage Underwriting, Mortgage closing, Calyx Point, Encompass, Customer Service, Investment Properties, First Time Home Buyers, Real Estate, Refinance, VA Loans
Education
Victor Valley College 2008 — 2009
General Educations Classes
San Bernardino Valley College 1995 — 1995
Real Estate Principals
Hood River Valley HIgh, Hood River Oregon 1981 — 1983
Tacoma Housing Authority June 2015 - Present
Alaska USA Federal Credit Union October 2011 - June 2015
Maksu July 2008 - September 2011
Palisades Retreat Center April 2005 - December 2010
LJM ENTERPRISES July 2001 - September 2006
Skills
Customer Service, Microsoft Office, Time Management, Interviews, Finance, Loans, Outlook, Training, Leadership, Financial Services, 10 Key, PowerPoint, Teamwork, Human Resources, Data Entry, Conflict Resolution, Team Building, Microsoft Word, Telephone Skills, Mortgage Lending, Microsoft Excel, Employee Relations, Ten Key, Team-oriented
Education
South Seattle College 2006 — 2010
AAS, Culinary Arts
Western Governors University
Bachelors of Science, Human Resource Management
University of Washington
BA, Psychology
U.S. Bank July 2014 - Present
Alaska USA Federal Credit Union March 2012 - June 2014
Skills
Credit, Loans, Consumer Lending, Banking, Loan Origination, Retail Banking, Refinance, Financial Services, Finance, Strategic Financial..., Commercial Banking, Cross Selling
Education
Portland State University - School of Business 2014 — 2016
Master of Business Administration (MBA), Finance
Portland State University 2005 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Alaska USA Federal Credit Union June 2014 - Present
Anchorage Neighborhood Health Center, Inc. December 2013 - June 2014
Anchorage Neighborhood Health Center, Inc. March 2013 - December 2013
Design-PT October 2011 - March 2013
Boy Scouts of America May 2010 - August 2011
Poetman Records January 2011 - May 2011
Transylvania University September 2007 - May 2011
LifeWay Christian Resources May 2009 - September 2009
Enkosini Eco Experience May 2008 - September 2008
Skills
MySQL, Microsoft Office, Social Media, Customer Service, C++, Pearl, PHP, Windows, SharePoint, Management, Time Management, OS X, Operating Systems, Active Directory, Networking, Technical Support, Programming, Training, Integration, System Administration, Windows 7, Nonprofits, Hardware, WordPress, Troubleshooting, Java, Access, Network Administration, Project Management, Windows Server, Software Documentation, PowerPoint, Microsoft Word, Outlook, Microsoft Excel, Microsoft Exchange
Education
Alaska Pacific University 2015 — 2017
Master of Business Administration (MBA), Information, Communication and Technology
Transylvania University 2007 — 2011
B.A., Computer Science, Music Technology
Fort Campbell High School 2003 — 2007
Alaska USA Federal Credit Union December 2011 - Present
PNC Mortgage April 2011 - December 2011
PNC February 2005 - April 2011
National City Mortgage and Global Home Mortgage October 2002 - January 2005
Skills
Training, Management, Program Management, Sales, Loans, Software Documentation, Customer Service, FHA, Loan Servicing, Team Building, Leadership, Consumer Lending, Marketing, Team Management, Underwriting, Process Improvement, Investment Properties, Finance, Instructor-led Training, USDA, Credit, Banking, Residential Mortgages, Loan Origination, Refinance, Mortgage Lending, FHA financing, VA loans
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2009
Masters, Business Administration
Gonzaga University - School of Business Administration 1998 — 2002
Bachelors, Business Administration
TekMate LLC December 2014 - Present
Alaska USA Federal Credit Union February 2011 - December 2014
Alaska USA Federal Credit Union November 2010 - February 2011
Alaska USA Federal Credit Union February 2008 - November 2010
Alaska USA Federal Credit Union May 2004 - February 2008
Skills
Security, Active Directory, Network Security, Disaster Recovery, Troubleshooting, Networking
Education
Charter College-Anchorage 2002 — 2003
University of Alaska Anchorage 2001 — 2002
Providence Health & Services March 2012 - Present
Alaska USA Federal Credit Union May 2005 - March 2012
Augusta Sportswear January 2001 - May 2005
Skills
EHR, Healthcare, Healthcare Information..., Hospitals, HIPAA, Process Improvement, Software Documentation, SharePoint, Visio, Project Management, Citrix, Virtualization, Troubleshooting, Technical Support, Teamwork, Thin Client Computing, Hardware, System Administration, Disaster Recovery, Information Technology, Access, Active Directory, Windows XP, Windows 7, Windows Server, VPN, Software Installation, Servers, DNS, DHCP, Citrix XenDesktop, Citrix XenApp
Education
Augusta State University 1994 — 2002
Bachelor of Arts (B.A.), Spanish Language and Literature Minor in Business
Augusta Technical College 1996 — 2001
Master of Computer Applications (M.C.A.), Computer Systems Networking and Telecommunications
CH2M HILL May 2011 - Present
BP Exploration Alaska, Inc January 2009 - January 2011
BP Exploration Alaska, Inc January 2008 - January 2009
Alaska USA Federal Credit Union January 2007 - January 2008
Wells Fargo January 2006 - January 2007
DCDC Agency January 2005 - January 2006
Chugach Fort Greely, Alaska January 2004 - January 2006
Crossroads Family Dentistry Delta Junction, Alaska January 2003 - January 2004
B.C. Services Inc. January 2001 - January 2002
Skills
Superior Computer Skills, Outstanding..., Multitasking Skills, Natural Leader, High Level..., Innovative Problem..., Office Management, Quality Assurance, Professional Experience, Project Coordination, Increased Efficiency, Team-oriented, Risk Management, Office Administration, Loyal, Engineering, Positivity, SharePoint, Leadership, Outlook, Human Resources, Budgets, Teamwork, Troubleshooting, PowerPoint
Education
Brigham Young University - Idaho
Pursuing a Bachelors in Applied Management
University of Alaska Fairbanks
Utah Valley University
Provident Bank Mortgage December 2012 - Present
Promontory Financial Group, LLC August 2011 - June 2012
Alaska USA Federal Credit Union October 2009 - May 2011
Wansten Consulting Services September 2008 - October 2009
Wells Fargo Home Mortgage January 2004 - September 2008
Chase Home Finance September 2002 - December 2003
Desert Community Bank November 1995 - August 2002
Skills
Mortgage Lending Expert, Management - Both Sales..., Teacher/Trainer/Facilita..., Construction Lending..., FHA DE and VA SAR..., Due Diligence Review, Due Diligence, Mortgage Lending, Management, Construction Loans, Loans, FHA, Real Estate, Credit, Loan Origination, Banking, Mortgage Banking, Underwriting, Commercial Lending, Loss Mitigation, Investment Properties, Loan Servicing, Real Estate Economics, USDA, First Time Home Buyers, Portfolio Management, Finance, Financial Services, Funding, Lines Of Credit, Investors, Residential Homes, Refinance, Residential Mortgages, Foreclosures
Education
Aquinas College 1990 — 1991
Partial Completion towards MM Degree, Masters in Management and Concentration in Marketing
North Central University 1979 — 1983
Bachelor of Arts Degree, Public Speaking/Christian Education/Youth Ministry
East Kentwood
Alaska USA Federal Credit Union July 2013 - Present
JBLM MAMC February 2013 - June 2013
US Army April 2008 - January 2013
US Army July 2004 - April 2008
US Army June 2006 - September 2007
US Army September 2004 - April 2007
US Army April 2003 - July 2004
US Army April 2002 - July 2004
Skills
Microsoft Office, Logistics Management, Military Logistics, Integrity, People Skills, Inventory Management, Critical Thinking, Contract Negotiation, Team Building, Information Technology, Security Clearance, Process Improvement, CompTIA A+ Certification, CompTIA Network+..., Information Security, System Administration, Military, Logistics, Quality Assurance, DoD, CompTIA, Troubleshooting, Training, Program Management, Computer Hardware, Leadership, Information Assurance, Networking, Military Experience, Operating Systems, Security, Citrix, Software Installation, Windows 7, Technical Support, Desktop Support..., Network Security, Track-It, MCSA, MCITP, Information Management, Computer Network..., Network Administration, Information Security..., Microsoft Technologies, International Logistics, Quantitative Analytics, Team-oriented, SARSS, SAMS-E
Education
Grantham University 2010 — 2012
Master of Science Information Technology, Information Management
Trident University International 2005 — 2009
Bachelor of Science, Business Administration and Management, General
Heald College 1999 — 2002
Associate's Degree, Information Technology/Computer Systems
GCI - General Communication Inc. September 2012 - Present
McKinley Capital Management September 2010 - September 2012
Alaska USA Federal Credit Union April 2009 - September 2010
McKinley Capital Management September 2006 - March 2009
Denalitek, Inc January 2006 - September 2006
US Navy October 2003 - June 2005
Radarworks September 2000 - December 2001
Daptiv June 2000 - July 2000
TechPlanet August 1999 - June 2000
City of College Station January 1999 - May 1999
Skills
Information Security..., CISSP, CISM, MCSE, Information Assurance, Network Security, Information Security, Security, Active Directory, Disaster Recovery, Microsoft Exchange, Microsoft Certified..., Cisco Technologies, Networking, Network Administration, Firewalls, Windows Server, Network Architecture, Servers, VPN, Network Engineering, DNS, Cisco IOS, Juniper
Education
Bowie State University 2002 — 2005
Master of Science (M.S.), Management Information Systems
Texas A&M University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Information and Operations Mgmt
Sterling Bank HQ July 2012 - Present
Alaska USA Federal Credit Union April 2007 - February 2011
Wells Fargo May 2003 - October 2006
Skills
Trilingual (English,..., Direct Sales, Cold Calling, Project Management, Problem Solving, Interpersonal Skill, Loans, Banking, Call Centers, Lines Of Credit, Mortgage Lending, Social Networking, Retail Banking, Loan Origination
Education
Bellevue College
Associate of Arts (A.A.), General Studies
BECU November 2012 - Present
Alaska USA Federal Credit Union October 2011 - November 2012
Alaska USA Title Agency February 2010 - October 2011
US Department of Homeland Security September 2002 - June 2007
Skills
Banking, Credit, Loans, Consumer Lending, Customer Service, Team Building, Coaching, Mortgage Lending, Management, Sales, Call Centers, Leadership, Mortgage Banking, Finance, Refinance, Risk Management, Loan Origination, Retail Banking, Training, Financial Services, Marketing, Process Improvement, Team Leadership, Leadership Development, Strategic Planning, Public Speaking, Employee Training, Social Media Marketing, Networking, Community Development, Community Engagement, Community Organizing
Education
Hawaii Pacific University 1995 — 2001
Bachelor Degree Justice Administration, Justice System
Hawaii Pacific University 1995 — 2001
Justice Administration , Criminal Justice/Law Enforcement Administration
Crescent Electric Supply November 2010 — December 2013
Alaska USA Federal Credit Union February 2008 — September 2009
Blue Mountain Polaris June 2002 — December 2005
Skills
Account Management, Sales, Cold Calling, Sales Management, Inventory Management, Negotiation, Purchasing, Forecasting, Customer Service, Accounts Receivable, Profit, Team Building, New Business Development, Contract Negotiation, Operations Management
Education
Blue Mountain Community College 1999 — 2001
Associate of Arts (A.A.), Literature/History
Eastern Oregon University 2015 — 2017
Bachelor's Degree; Social Welfare
Auctor Corporation January 2009 - Present
State of MontanaDPHHS, Child Support Enforcement November 1993 - December 2008
State of Montana, Income Tax division November 1991 - November 1993
The McCall Pattern Company July 1988 - July 1991
Alaska USA Federal Credit Union March 1985 - July 1987
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Public Speaking, Project Management, Management, Leadership, Analysis, Process Improvement, Software Documentation, Program Management, Business Analysis, Software Project..., SharePoint, Visio, Requirements Analysis, SDLC, Change Management, Business Process...
Education
American River College 1972 — 1974
Business Administration, Management and Operations
James Island High 1968 — 1972
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
my house August 2008 - Present
Alaska USA Federal Credit Union August 2005 - August 2008
mccoy, weaver, wiggins lawfirm May 2004 - June 2005
Skills
Typing, Research, Money Management, Reading, Customer Service
Education
American InterContinental University 2013 — 2014
Luray High school 1996 — 2000
Diploma
Alaska USA Federal Credit Union June 2014 - Present
Alaska USA Federal Credit Union November 2005 - June 2014
One Stop Travel / Non Stop Air Service July 2003 - November 2005
Navigant International August 1999 - January 2001
One Stop Travel / Non Stop Air Service 1991 - 1999
Skills
Project Management, Active Directory, Visio, Business Analysis, Requirements Analysis, Process Improvement, Software Documentation, Track-It, Software Project..., Disaster Recovery, Technical Writing, Technical Staff..., Managing Processes, Reporting & Analysis, Change Management, MS Project, IT Audit, Mentoring Of Staff, Crystal Reports, ITIL Certified, Vendor Management, ITIL, IT Operations, Team Leadership, Information Technology, Leadership, Customer Service, IT Management, Troubleshooting, Service Desk, Customer Support, Team Building, Citrix, System Administration, IT Service Management, IT Strategy
Education
University of Phoenix 2012 — 2014
Master of Business Administration, Project Management
Bellevue University 2008 — 2010
Bachelor of Science Degree, Business Analysis and Management
University of Phoenix 2006 — 2008
Associate of Arts Degree, Information Technology/Networking
Alaska USA Federal Credit Union December 2012 - Present
Carlile Transportation Systems, Inc. 2003 - Present
Davencin Consulting 1990 - 2003
ADP Dealer Services 1980 - 1990
Skills
Strategic Planning, New Business Development, Marketing Strategy, Project Management, Customer Service, Marketing, Microsoft Office, Web Design, Business Strategy, Public Speaking, Team Building, HTML, Recruiting, Transportation, Coaching, Management, Logistics, Microsoft SQL Server
Education
Miami University
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Assisted Living Concepts May 2013 - December 2013
Holiday Retirement May 2012 - April 2013
Integra Telecom June 2010 - June 2011
Tacoma Jazz March 2008 - August 2010
LNI-LAN Network and Infrastructure August 2005 - February 2008
Alaska USA Federal Credit Union February 2007 - November 2007
Granite School District August 1998 - April 2005
Salt Lake Lutheran High Schoo October 2002 - April 2003
Highland High School October 2001 - April 2002
Auto Sales September 1990 - August 1998
Skills
Cold Calling, Selling, Sales, Customer Service, Business Development, Account Management, Direct Sales, Salesforce.com, Sales Process, Sales Management, Fundraising, Marketing, Team Building, Solution Selling, B2B, Management, Recruiting, Leadership, Strategic Planning, Business Strategy, Public Speaking, Negotiation, Customer Satisfaction, Telecommunications, Coaching, Sales Operations, Selling Skills, Customer Retention, Contract Negotiation, Marketing Strategy, Team Leadership, Training, Budgets, Leadership Development, CRM, New Business Development, Hiring, Strategy, Time Management, Strategic Partnerships
Education
Ashford University 2013 — 2014
Bachelor of Science (BS), Gerentalogy, Senior
Upper Iowa University 1979 — 1982
BA, History
Wentworth Military Acadmey 1976 — 1978
A.A, History
Emil G. Hirsch High 1972 — 1976
Avalon Park Elementary 1969 — 1972
Encompass Supply Chain Solutions, Inc. January 2015 - Present
Encompass Supply Chain Solutions, Inc. May 2007 - December 2014
Encompass Supply Chain Solutions, Inc. August 2005 - May 2007
Rent-A-Center Service Operations Center May 2004 - July 2005
Alaska USA Federal Credit Union August 1999 - December 2003
Skills
Customer Service, Management, Inventory Management, Microsoft Office, Sales, Troubleshooting, Project Management, Consumer Electronics, Sales Operations, Product Management, Strategic Planning, Customer Satisfaction, Account Management, Sales Management, New Business Development
Education
Academy of Court Reporting and Technology-Cleveland 1983 — 1986
Associate's Degree
Alaska Bible College August 2014 - Present
Alaska Bible College June 2013 - July 2014
Alaska USA Federal Credit Union April 2010 - March 2013
City of Fort Collins 2009 - 2010
City of Lakewood Colorado 2007 - 2010
Central Washington University August 2001 - May 2004
Skills
Leadership Development, Public Speaking, Leadership, Customer Service, Team Building, Recruiting, Sales, Project Planning, Teamwork, Coaching, Event Management, Community Outreach, Teaching
Education
Metropolitan State University of Denver 2007 — 2009
Bachelor of Arts (BA), Parks, Recreation and Leisure Studies, 3.76
Alaska USA Federal Credit Union March 2013 - June 2013
Alaska USA Federal Credit Union April 2011 - March 2013
Target June 2007 - April 2011
North Carolina State University August 2008 - December 2009
Skills
SketchUp, Microsoft Excel, Microsoft Word, Maximo, Access Database, SharePoint, PowerPoint, Visio, Project Management, Technical Writing, Research, Blueprint Reading
Education
North Carolina State University 2006 — 2010
Bachelor of Science (BS), Civil Engineering, 3.09
Denali Alaskan Federal Credit Union July 2010 - Present
Geneva Woods Pharmacy February 2009 - July 2010
Alaska USA Federal Credit Union July 2005 - January 2009
Alaska USA Federal Credit Union February 1994 - June 2005
Skills
Public Speaking, Strategic Planning, Team Building, Financial Analysis, Banking, Credit Risk, Business Analysis, Microsoft Excel, Credit, Leadership, Analysis, Risk Management, Access, Consumer Lending, Finance
Education
Capella University 2011 — 2013
Master of Business Administration (MBA), Finance, General
University of Alaska Anchorage 2002 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado Credit Union February 2014 - Present
Colorado Credit Union November 2011 - February 2014
KeyBank February 2010 - November 2011
Alaska USA Federal Credit Union December 2003 - February 2010
Skills
Consumer Lending, Loan Origination, Loans, Credit Unions, Cross Selling, Small Business Lending, Banking, Credit, Retail Banking, Commercial Lending, Finance, Management, Mortgage Lending, Credit Analysis, Financial Services, Branch Management, Financial Institutions, Underwriting, Lines Of Credit, Credit Risk, Executive Management, Team Leadership, Commercial Banking, Mortgage Banking, Refinance, Employee Training, Employee Benefits, Employment Law, Employee Management, Employee Handbooks, Employee Wellness, Recruiting, Payroll, Human Resources, Staff Development, Curriculum Development, New Hire Orientations, New Hire Training, New Hire Paperwork, New Hire Processes, New Hire Programs, Event Planning, Team Building, Training, Coaching, Customer Service, Leadership, Risk Management
Education
Grace Christian
Mountain West Credit Union Association
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Alaska Anchorage 2007 — 2011
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Capital One March 2013 - Present
AstraZeneca Pharmaceuticals April 2005 - March 2012
United States Air Force March 1995 - September 2004
Alaska USA Federal Credit Union October 1992 - October 1993
Honey Rock Camp April 1991 - November 1992
Skills
Data-based Decision..., Strategic Planning, Collaboration, Problem Solving, Problem Analysis, Time Management, Benefit Cost Analysis, Operational Risk..., Tactical Thought..., Organization &..., Contingency Planning, Public Speaking, Persuasiveness, Customer Centric Focus, Development & delivery..., Documentation Practices, Leadership Development, Leadership, Pharmaceutical Sales, Product Launch, Management, Customer Satisfaction, Teaching, Cross-functional Team..., Sales Operations, Biotechnology, Training, Employee Training, Team Building, Process Improvement, Project Management, Risk Management, Team Leadership, Analysis, Strategy, Change Management, Business Process..., Microsoft Office
Education
John Tyler Community College 2012 — 2012
State of Virginia Teaching Certification, Secondary Education and Teaching
Wheaton College 1986 — 1991
B.A.; M.A., Education
Willow Wisp Collections January 2013 - Present
Alaska USA Federal Credit Union April 2013 - July 2014
Jubilee Fine Jewellers February 2008 - July 2011
Sassy Bead Company 2000 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Gemology, Gem Identification, Diamond Grading, Team Building, Accounting, Social Media, Event Planning, Project Management, Public Relations, Project Planning, Teamwork, Sales Management, Inventory Management, Team Leadership, Sales, Management, Colored, Lapidary, Silversmithing, Wire Wrapping, Pearl, Jewelry Design, E-commerce Optimization, Custom Websites, Custom Facebook Pages, Website Creation, Gems, Diamonds, Handmade Jewelry, Fashion Jewelry
Education
Gemological Institute of America 2012 — 2014
GIA Colored Stone Graduate, Graduate Gemologist
Gemological Institute of America 2011 — 2012
GIA Diamonds Graduate, Diamonds, Gemology
Gemmological Association Of Great Britain 2007 — 2009
Gemmologist, Gemmology
Gemological Institute of America 2007 — 2008
GIA Pearls Graduate, Pearls, Gemology
Canadian Gemmological Association 2005 — 2007
Gemmologist, Gemmology
Algonquin College of Applied Arts and Technology 2003 — 2006
Silversmithing, Silversmithing, Design
St. Malachy's Memorial High School 1994 — 1997
Academic
GCI - General Communication, Inc. December 2014 - Present
Alaska USA Federal Credit Union September 2007 - Present
GCI - General Communication Inc. 2005 - 2006
Skills
Switches, Cisco IOS, VPN, Network Security, Cisco Technologies, Routers, VoIP, Network Administration, Network Design, Security, Data Center, Disaster Recovery, Troubleshooting, Firewalls, Visio, VMware, TCP/IP, Virtualization, Routing, System Administration, IP, CCNA, Cisco Nexus, Networking, Cisco Routers, WAN, Edged Weapons, Hand to Hand Combat, CrossFit, Active Directory, Network Engineering, Windows Server
Education
Community College of the Air Force
University of Alaska Anchorage
Alaska USA Federal Credit Union September 2005 - Present
Denali Alaskan Federal Credit Union June 2000 - September 2005
Wells Fargo April 1995 - July 2000
Education
University of Alaska Anchorage 1993 — 1995
BS, Finance
Concordia University-Portland 1992 — 1993
Alaska Energy Authority May 2015 - Present
Alaska Energy Authority August 2014 - May 2015
Credit Union 1 Alaska February 2014 - August 2014
Sterling ATM, Inc. February 2010 - January 2014
Pacific Building Materials April 2007 - January 2009
Alaska USA Federal Credit Union April 2005 - August 2006
Alaska USA Federal Credit Union October 2003 - April 2005
Skills
Accounts Receivable, Accounts Payable, Multi-State Sales Tax, Collections, QuickBooks, Epicor, Microsoft Office, Invoicing, Customer Service, Credit, Payroll, Journal Entries, General Ledger, Account Reconciliation, Financial Statements, Accounting, Project Management
Education
Hawaii Pacific University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Bank of America July 2015 - Present
Bank of America August 2014 - Present
Tyco Federal Credit Union March 2009 - May 2013
Wachovia Bank September 2006 - December 2009
Silver State Schools Credit Union August 2003 - July 2006
Alaska USA Federal Credit Union January 2000 - July 2003
Skills
Consumer Lending, Loans, Retail Banking, Customer Service, Team Building, Call Centers, Branch Management, Cross Selling, Internet Banking, Credit, Banking, Credit Unions, Sales
Education
Pioneer Central High
Solano Community College
University of Alaska Anchorage
Alaska USA Federal Credit Union February 2015 - Present
Banner Bank May 2013 - February 2015
Advocate Financial Services 2012 - April 2013
Zions Credit Corporation 2003 - 2011
Safeco Credit Company 1989 - 2002
Skills
Commercial Lending, Commercial Leasing, Loans, Finance, Vehicle Leasing, Aircraft Leasing, Small Business Lending, Financial Analysis, Relationship Management, Relationship Developer, New Business Development, Sales, Client Prospecting, Credit, Underwriting, Collections
Education
City University of Seattle
BS, Business Administration
Puyallup High School
Casual Male XL May 2013 - Present
Desert Community Bank 2011 - 2011
Alaska USA Federal Credit Union August 2010 - September 2010
Arrowhead Credit Union September 2009 - June 2010
Skills
Customer Satisfaction, Customer Service, Customer Oriented, Cashiering, Inventory Management, Inventory Control, Sales, Receptionist Duties, Office Management, Front Office, Long-term Customer..., 10 Key, Cash Handling, Filing, Credit Cards, Training
Education
Saddleback College 2002 — 2003
Business Management, Psychology
El Toro High School 1994 — 1998
Diploma, General Studies
Alaska USA Federal Credit Union March 2013 - Present
Hopelink December 2009 - March 2013
NationwideACS May 2012 - February 2013
Nationwide ACS February 2012 - May 2012
Nationwide ACS September 2009 - November 2010
Votre Vu October 2009 - September 2010
Restore One, Inc October 2009 - March 2010
Primerica Financial Services August 2009 - November 2009
SIFE CITY UNIVERSITY OF SEATTLE 2007 - 2009
DH INTERNATIONAL August 2007 - May 2008
Skills
Marketing Management, Team Coordination, Market Research, MS Office Suite, Office Management, Marketing Design, Brand Development
Education
City University of Seattle 2007 — 2009
MBA, Marketing
2001 — 2004
Bachelor of Arts, Marketing and Management
Symitar September 2015 - Present
Arizona Federal Credit Union November 2014 - September 2015
Alaska USA Federal Credit Union May 2014 - November 2014
SPIRE Federal Credit Union September 2006 - April 2014
SPIRE Federal Credit Union September 2005 - September 2006
SPIRE Federal Credit Union March 2004 - September 2005
SPIRE Federal Credit Union May 2003 - March 2004
SPIRE Federal Credit Union February 2002 - May 2003
SPIRE Federal Credit Union March 2001 - February 2002
Skills
Troubleshooting, HTML, CSS, Training, Adobe Acrobat, Windows 7, Access, Consumer Lending
Education
Montana State University-Bozeman 1993 — 2001
Bachelor of Arts (B.A.), Media and Theater Arts
CH2M April 2015 - Present
CH2M HILL June 2014 - April 2015
State of Alaska March 2012 - June 2014
Your Home Improvement Comapny July 2011 - December 2011
ray chevrolet/suzuki September 2010 - July 2011
Alaska USA Federal Credit Union August 2009 - September 2010
McKinley Polaris and Car Quest May 2009 - August 2009
Vio August 2007 - May 2009
Chase Investment Services May 2007 - August 2008
Bald Eagle Harley Davidson March 2006 - August 2006
Skills
Customer Service, Logistics, Microsoft Office, Sales, Information Technology, Purchasing, Inventory Control, Process Improvement, Project Management, Operations Management, Access, Project Planning, Vendor Management, Software Documentation, Team Leadership, Budgets, Troubleshooting, Leadership, Project Control, Materials, Material Handling, Hazardous Materials, Hazmat Trained, Analysis, Management, Data Analysis, SharePoint, Program Management, Customer Satisfaction, Outlook, Procurement, Team Building, Inventory Management, Time Management, Process Scheduler, Training, Microsoft Word, Microsoft Excel, Risk Management, Strategic Planning, PowerPoint, Research, Data Entry, Coaching, Teamwork, Construction, Negotiation, Technical Writing, Policy, Account Management
Education
University of Alaska Anchorage 2012 — 2015
Master of Science (MS), Project Management
Northern Michigan University 2005 — 2009
Bachelors of Science, Finance
First Niagara Bank January 2014 - Present
First Niagara Bank September 2010 - December 2013
First Niagara Bank September 2010 - January 2012
State of Alaska 2009 - 2010
Alaska USA Federal Credit Union March 1993 - November 2009
Keesler Federal Credit Union March 1992 - February 1993
Skills
Banking, Consumer Lending, Retail Banking, Loans, Small Business Lending, Credit, Budget Setting, Financial Services, Customer Service, Team Management, Sales, Credit Analysis, Loan Origination, Branch Management, Commercial Banking, Commercial Lending, Financial Analysis, Mortgage Lending, Team Building, Leadership, Sales Management, Small Business, Cash Management, Process Improvement, Management, Strategic Financial..., Financial Planning
Education
Penn State Erie, The Behrend College
Sacred Heart
St. Benedict Academy
Best Buy November 2012 - Present
AAA September 2010 - September 2012
Alaska USA Federal Credit Union January 2007 - January 2008
Skills
Sales, Account Management, Retail, Profit, Customer Experience, Customer Satisfaction, Sales Management, Customer Service, Customer Retention, Coaching, Merchandising, Retail Sales
Education
Chaminade University of Honolulu
Bachelor of Arts (B.A.), Business Administration and Management, General
Alaska USA Federal Credit Union October 2004 - Present
Kentucky Floors, Incorporated April 1999 - Present
Partners Real Estate November 2009 - December 2011
Amadon Associates January 1994 - 2006
Alaska Native Health Board 2003 - 2003
Archdiocese of Anchorage 2000 - 2002
JD Professional Bookkeeping & Accounting Service January 1991 - January 2000
Wrightway Auto Carriers, Inc/Eagle Management, Inc January 1990 - January 1991
Skills
Real Estate, Accounting, Credit, Finance, Management, Project Planning, Automation, Financial Analysis, Financial Reporting, Financial Statements, Business Process, Consulting, Nonprofits, Office Management, Quality Control, Small Business
Education
Alaska Pacific University
B.A. Degree, Accounting for Information Management
Alaska Pacific University 1996 — 2000
B.A. Degree, Business Administration
Charter College
A.A.S. Degree, Computerized Accounting
Cal Winey Real Estate School
Wayland Baptist University
M.B.A., Business Administration
Waddell & Reed
Finance
Verizon Wireless August 2015 - Present
mindSHIFT, a Ricoh company August 2014 - August 2015
Stone Brewing Co. August 2012 - August 2014
California Car Cover September 2007 - August 2012
California Car Cover Co September 2007 - August 2012
Alaska USA Federal Credit Union March 2006 - January 2007
Happy Gringo Trading Co October 2004 - March 2006
Transnation/ Land America Title & Escrow January 2002 - October 2004
Skills
Marketing Strategy, Product Development, Quantitative Analysis, Price Forecasting, Market Research, Management, Marketing, Sales, B2B, Business Planning, Forecasting, Account Management, Selling, Advertising, Project Management, Supply Chain Management, Team Management, Logistics, Trade Shows, Customer Service, Pricing, Quantitative Analytics, Sales Process
Education
Pepperdine University 2008 — 2011
Bachelor of Science (B.S.), Business Administration
Green River Community College 2006 — 2007
International Living Future Institute January 2015 - Present
iLEAP January 2009 - Present
The Whidbey Institute at Chinook September 2011 - September 2014
Beneficial State Bank October 2008 - November 2013
US Bank May 2006 - August 2008
Alaska USA Federal Credit Union May 2004 - April 2006
Cafe Ambrosia July 2000 - March 2004
Skills
Fundraising, Non-profits, Renewable Energy, Leadership, Strategic Communications, Sustainable Development, Sustainability, Strategic Planning, Sustainable Business, Change Management, Nonprofits, Policy, Organizational..., Start-ups, Research, Community Outreach, Negotiation, Business Strategy, New Business Development, Entrepreneurship, Marketing Strategy, Management Consulting, Project Management, Business Planning, Leadership Development, Strategy, Workshop Facilitation, Business Development, Small Business, Program Management, Public Speaking, Team Building, Marketing
Education
University of Colorado Boulder 2014 — 2014
Business Sustainabiity Management
British Columbia Institute of Technology 1992 — 1994
Marketing Management
Alaska USA Federal Credit Union July 2013 - Present
Skills
SaaS, Team Building, Leadership, Loans, Automotive, Credit, Sales Management, Sales Process, CRM, Management, New Business Development, Team Leadership, Salesforce.com, Account Management, Sales, Customer Retention, Negotiation, Process Improvement, Strategic Planning, Customer Service, Marketing, Customer Satisfaction, Lead Generation, Outlook
Education
California State University-Chico 1992 — 1995
B.S., Business Administration
Washington State Employees Credit Union April 2013 - Present
Alaska USA Federal Credit Union August 2012 - April 2013
CGI Federal March 2011 - April 2012
Arvest Bank/ Superior Finance August 2010 - March 2011
GECU 2009 - 2011
Skills
Bilingual-Spanish, Excel, Microsoft Works, Budgeting, Financial Reporting, Report Writing, Purchasing, Loans, Credit Analysis, Supply Chain, Procurement, Project Planning, Budgets, Microsoft Excel, Team Leadership, Leadership, Training, Analysis, Program Management, Credit, Sales, Project Management, SharePoint, Event Planning
Education
Ashford University 2011 — 2013
Master of Business Administration (MBA), Project Management, 4.0
The University of Texas at El Paso 2003 — 2008
Bachelor of Arts (B.A.), Economics
Expeditors International October 2014 - Present
Expeditors International May 2011 - January 2015
Alaska USA Federal Credit Union November 2005 - May 2011
Skills
Business Analysis, Change Management, BPMN, Workshop Facilitation, Management, UML, Software Documentation, Requirements Gathering, Microsoft Excel, Process Improvement, Data Modeling, Document Review, Help Desk Support, Desktop Application..., Support Documentation, SQL, Information Systems, Lotus Notes, Reflection, Microsoft Word, XML, CRM, People Development, Sales Management, Unix, Data Analysis, Databases, Data Mining, Document Management, Putty, Supply Chain, Change Requests, CAB, Work Scope Document
Education
UW Professional & Continuing Education 2014 — 2015
Certificate, Business Analysis, Completed Successfully
Central Washington University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Graduated
Dean Health Plan/SSM Health September 2014 - Present
Toastmasters International August 2002 - Present
Fairview Health Services September 2012 - September 2014
University of Minnesota Medical Center October 2011 - September 2012
University of Minnesota January 2012 - August 2012
Alaska USA Federal Credit Union June 2007 - August 2011
Chugach Electric Association February 2003 - June 2007
ATA Airlines October 1997 - October 2002
Fairbanks Native Association June 1996 - August 1997
Skills
Data Analysis, Databases, Quality Assurance, Project Management, SharePoint, Testing, Integration, Healthcare, Business Process, Public Speaking, Strategic Planning, SDLC, Software Project..., Workflow Analysis, Budgets, Business Analysis, Financial Analysis, Microsoft Office, Presentation Coaching, Healthcare IT, Healthcare Information..., Vendor Management, HL7, Proposal Writing, Stata, Academic Writing, System Enhancements, Technical Writing, Technical Presentations, Cost Analysis, Regulatory Analysis
Education
University of Minnesota-Twin Cities 2011 — 2012
Master's Degree, Health Informatics (MHI)
University of Minnesota-Twin Cities 2011 — 2013
Master's Certificate, Public Health Performance Improvement
University of Alaska Anchorage 2005 — 2009
Master of Business Administration (MBA)
Indiana University-Purdue University at Indianapolis 2001 — 2002
Certificate, Project Management
University of Alaska Fairbanks 1992 — 1996
B.A., Sociology (Demography and Statistics)
Alaska USA Federal Credit Union March 2012 - Present
First Tech Federal Credit Union November 2010 - March 2012
Washington Federal September 2008 - November 2010
Skills
Loans, Banking, Consumer Lending, Customer Service, Mortgage Lending, Loan Origination, Retail Banking, Microsoft Office, Cross Selling, Leadership, Sales, Branch Management, Team Leadership, Finance, Credit, Management, Coaching, Refinance, Sales Coaching, Personal Loans, Notary Public, Team Building, Telemarketing, Problem Solving, Business Coaching, IRAs, IRA's, Insurance
Education
Kaplan University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Management
Tacoma Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Adobe September 2015 - Present
Hewlett-Packard November 2012 - June 2015
AAA NCNU Insurance Exchange February 2012 - June 2012
Right Systems July 2011 - March 2012
Alaska USA Federal Credit Union April 2010 - May 2011
The Systems Group March 2009 - December 2009
EMC Corporation March 2008 - November 2008
IBM Corporation September 2006 - March 2008
Skills
Data Domain, EMC Storage, Cloud Computing, Storage, Data Center, Citrix, Disaster Recovery, Business Analysis, VMware, Project Management, Strategic Planning, Security, vCloud, Storage Solutions, Storage Architecture, Storage Consolidation, Network Security, Jigsaw, Enterprise IT..., IT Infrastructure..., IT Security Policies, Leadership, Enterprise Software, Enterprise Architecture, Virtualization
Education
Coleman University 1998 — 2000
Masters Degree
Coleman University 1997 — 1998
Bachelor’s Degree
The University of Texas at Austin 1988 — 1992
Fidelity & Guaranty Life June 2015 - Present
Publix Super Markets November 2014 - July 2015
Alaska USA Federal Credit Union December 2010 - October 2014
Wostmann & Associates, Inc. March 2005 - February 2009
King County May 2004 - August 2004
Breakwater Security September 2002 - May 2004
Lumin Technologies 2000 - 2001
Skills
Security, Disaster Recovery, Information Security, Business Analysis, Computer Security, Project Management, Management, IT Service Management, Security Awareness, ASP.NET, Strategic Planning, Information Security..., CISSP, Analysis, Data Warehousing, Network Security, Training, IT Management, IT Audit, Active Directory, Vulnerability Management, ITIL, Information Technology, PCI DSS, Security Architecture..., ISO 27001, Enterprise Architecture, Vulnerability Assessment, Penetration Testing, IT Strategy
Education
Hawaii Pacific University 1997 — 1997
Bachelors of Science, Computer Science
Alaska USA Federal Credit Union August 2011 - September 2014
Papa Murphy's International 2008 - 2010
Skills
Music Production, Audio Engineering, Audio Editing, Sound Reinforcement, Studio Recording, Live Sound, Sound Editing, Sound Mixing, Pro Tools, Melodyne, Logic Pro, Audio Post Production, Sound Design, Broadcast Engineering, Live Broadcast, Professional Audio, Account Management, Financial Accounting, Loan Servicing, Staff Development, Retail Sales, Customer Service, Time Management
Education
Conservatory of Recording Arts and Sciences 2014 — 2015
Diploma, Studio Recording, Post Production, Broadcast, Live Sound, 3.9GPA
From Wasilla High School 2006 — 2010
High School Diploma
Bank of America August 2014 - Present
Alaska USA Federal Credit Union November 2013 - August 2014
Valley Automotive and Electric February 2013 - November 2013
Target June 2008 - November 2013
Renton Christian School September 2006 - December 2008
Skills
Microsoft Office, Outlook, Access, Word, Excel, PowerPoint, Photoshop, YouTube, Facebook, Leadership, Time Management
Education
Seattle Pacific University 2011 — 2013
Bachelor's degree, Business Administration and Management, General, 3.34
Bellevue Community College 2009 — 2011
Associates in Arts and Science, Business, 3.3
Crescendo Consulting LLC August 2008 - Present
Corporate Travel Management March 2012 - May 2015
Lumen Christ High School August 2008 - June 2011
Alaska USA Federal Credit Union December 2008 - August 2009
Coffman Engineers September 2005 - June 2008
Skills
Marketing, Event Planning, Social Media, Social Media Marketing, Marketing Communications, Management, Advertising, Event Management, Leadership, Marketing Strategy, Public Relations, Public Speaking, Marketing Management, Email Marketing, Digital Marketing, Online Advertising, Training, Integrated Marketing, Trade Shows, Relationship Marketing, Corporate Communications, Social Networking, Brand Awareness, Online Marketing, Press Releases, Brand Development, Brand Management, Internal Communications, New Business Development, Business Planning, B2B, Market Planning, Media Relations, Creative Direction, Facebook, Crisis Communications, Team Leadership, Change Management, Staff Development, Business Development
Education
University of Alaska Anchorage 2011 — 2013
MBA, Business Management & Marketing
Duquesne University 2001 — 2005
BS, Marketing
Duquesne University 2001 — 2005
BA, Corporate Communications
Alaska USA Federal Credit Union December 2012 - Present
Skills
Software Development, Software Project..., Requirements Analysis, Software Architecture, Programming, Database Design, Agile Methodologies, Web Services, OOP, C#, VB.NET, ASP.NET, Microsoft SQL Server, Oracle, SQL, PL/SQL, PeopleSoft, Perl, MySQL, Python, C++, C, XML, Semantic Web, Cloud Computing
Education
University of Alaska Fairbanks 2010 — 2012
Masters, Computer Science
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor's degree, Computer Science and Engineering
Signature Landscape June 2015 - Present
Jimmy John's October 2014 - June 2015
Qualstar Credit Union March 2012 - October 2013
Alaska USA Federal Credit Union October 2009 - December 2011
Walmart March 2008 - October 2009
Skills
Diligent, Dedicated Professional, Works well with people, Works well individually, Sincere, Hospitality, Determination to Succeed, Organized Multi-tasker, OCD, Customer Service, Finance, Financial Services, Loans, Banking, Investments
Education
Skagit Valley College 2007 — 2009
Photography
Bible Baptist School 1995 — 2007
High School Diploma, Kindergarten - Highschool Education
Bible Baptist School 1995 — 2007
High School Diploma
Symmetry Chiropractic Wellness Center October 2014 - Present
Lakewood School District #306 September 2013 - Present
Alaska USA Federal Credit Union March 2010 - December 2010
Silver State Schools Credit Union December 2007 - February 2010
Campus USA Credit Union February 2003 - December 2006
Skills
Management, Cash Handling Experience, Consumer Lending, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Quicken, Finance, Sales, Training
Education
Columbia College 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Santa Fe College 2002 — 2006
Associate's degree, Business Administration and Management, General
Abbott Informatics November 2013 - Present
Abbott Informatics February 2012 - November 2013
STARLIMS, a division of Abbott Diagnostics July 2010 - February 2012
Booz Allen Hamilton February 2009 - July 2010
State of Alaska March 2005 - January 2009
Image Alaska Consultants August 1997 - September 2004
Great Bear Brewing Company November 1999 - June 2004
Alaska USA Federal Credit Union November 1996 - September 1997
MeadWestvaco July 1988 - September 1996
Skills
Requirements Analysis, Software Project..., Software Documentation, Databases, SDLC, Project Management, Business Analysis, Microsoft SQL Server, Software Development, Testing, Integration, SQL, XML, Software Implementation, Quality Assurance, Oracle, LIMS, Web Applications, Agile Methodologies, Visio, Product Management, .NET, Scrum, Agile Project Management, Analysis, Enterprise Software, Systems Analysis, Database Design, Crystal Reports, MS Project, Program Management, Process Automation, Digital Communication, Information Security, HIPAA, Requirements Gathering, Software Quality..., ERP, PMP, SaaS, StarLIMS, Cloud Computing, Management, Process Improvement, Business Process, Web Services, Team Management
Education
Southern New Hampshire University 2014 — 2019
Health informatics
Control Data Institue of Technology
Associate in Computer Technology
Bank of America Merchant Services December 2014 - Present
Outback Steakhouse February 2013 - Present
UniBank for Savings June 2013 - July 2014
Sovereign Bank October 2011 - January 2013
Alaska USA Federal Credit Union March 2006 - June 2011
Food Bank of Alaska 2009 - 2011
Food Bank of Alaska July 2006 - June 2009
KeyBank October 1998 - March 2006
Skills
Cash Management, Loans, Retail Banking, Banking, Consumer Lending, Credit, Mortgage Lending, Cross Selling, Small Business Lending, Commercial Banking, Loan Origination, Commercial Lending, Lines Of Credit, Management, Leadership, Sales, Customer Service, Financial Analysis, Business Development, Relationship Management, Finance, Portfolio Management, Risk Management, Team Building, Credit Analysis, Strategic Planning, Small Business, Underwriting, Coaching, Insurance, Marketing Strategy, Investments, Public Speaking, Analysis
Education
New England College of Business and Finance
Business Administration and Management, General
Redstone Federal Credit Union November 2010 - Present
Redstone FCU November 2010 - Present
Eglin Federal Credit Union June 2008 - August 2010
Alaska USA Federal Credit Union May 2005 - March 2008
Skills
Consumer Lending, Success Driven, Highly detail oriented, Team Building, Motivated self-starter, Goal-oriented..., Customer Service, Exceptional People..., Consistency, Reliability, Hands-on Problem Solver
Education
Ashford University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, A
Wells Fargo Home Mortgage May 2015 - Present
Alaska USA Federal Credit Union January 2011 - May 2015
FedEx Express October 2007 - January 2011
Skills
Mortgage Lending, Real Estate Financing, New Home Purchase, Assisting First Time..., Refinance, Single Family Homes, Duplexes, Triplex, Fourplex, Townhomes, Condos, Conventional Financing, FHA Financing, VA loans, Investment Property..., Customer Service, Building Relationships, Team Building, Efficiency, Maintaining Strong..., Customer Satisfaction, Maintaining..., Proactive Monitoring, Communication, Effectiveness, Social Networking, Finance, Loan Origination, Referrals, FHA, FHA financing, First Time Home Buyers, Government Loans, USDA, VA Loans
Education
Liberty University 2004 — 2008
Bachelor of Science (B.S.), Business Administration, Management and Operations
Alaska USA Federal Credit Union March 2013 - June 2014
Alaska USA Federal Credit Union August 2011 - March 2013
Alaska USA Federal Credit Union March 2010 - August 2011
Skills
Process Analysis, Workflow Management, Document Lifecycle..., Records Management, Enterprise Content..., Research, Data Analysis, Technical Documentation, Customer Service, Software Documentation, Project Management, Business Strategy, Requirements Analysis, Project Planning, Analysis, Process Improvement, Integration, Management, Access, Business Analysis, Visio, Team Building, SharePoint, Vendor Management, Testing, Leadership
Education
Florida State University 2004 — 2009
Bachelor of Science, Biochemistry
American General Finance June 1991 - June 2010
Desert Community Bank February 1990 - June 1991
Alaska USA Federal Credit Union September 1988 - November 1989
Skills
Accounting, Microsoft Excel, Financial Analysis, Microsoft Office, Microsoft Word, PowerPoint, Customer Service
Education
California State University-San Bernardino
Bachelor of Arts (BA)
Central Texas College
Crafton Hills College
Associate of Arts (AA)
Hanesbrands Inc. September 2013 - Present
JCPenney Flagship Store July 2009 - September 2013
Alaska USA Federal Credit Union December 2006 - September 2008
Wells Fargo August 2005 - December 2006
Skills
Merchandising, Sales, Customer Service, Fashion, Marketing, Retail, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Time Management, Facebook, Outlook, Event Planning, Bilingual-English/Spanis..., Organizational...
Education
Parsons School of Design 2012 — 2014
Certificate, Fashion Merchandising
University of Alaska Anchorage 2007 — 2008
Completed Coursework, Communication, Journalism, and Related Programs
Universidad APEC (UNAPEC)Universidad APEC (UNAPEC), Dominican Republic 1998 — 2004
Bachelor of Science degree in Advertising, 2004, Public Relations, Advertising, and Applied Communication
Commonwealth of Massachusetts March 2015 - Present
Board of Hearings, Office of Medicaid September 2013 - March 2015
Eastern Aleutian Tribes May 2013 - August 2013
Harvard University January 2012 - April 2013
Eastern Nazarene College June 2011 - August 2011
Alaska USA Federal Credit Union January 2008 - January 2009
Skills
Office Administration, Leadership, Customer Service, Medical Billing, Data Entry, People-oriented, Clerical Skills, Data Analysis, Communication
Education
Nichols College 2015 — 2016
Masters of Science of Organizational Leadership
Nichols College 2013 — 2015
Master of Business Administration (MBA), 3.8 GPA
Eastern Nazarene College 2010 — 2013
Bachelor of Science (BS), Sports Management, 3.87
University of Alaska Anchorage 2007 — 2009
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Hilcorp February 2013 - Present
Marathon Oil Company June 2011 - January 2013
Alaska USA Federal Credit Union January 2008 - June 2011
Chaffey Federal Credit Union July 2007 - October 2007
Skills
Microsoft Office, Training, Analysis, Gas, Pipelines, Microsoft Excel, Troubleshooting, Microsoft Word, PowerPoint, Databases, Management, Control Valves
Education
University of Alaska Anchorage 2012 — 2014
Process Technology
University of Alaska Anchorage 2008 — 2012
Associate's degree, Communication, General, 3.4
Riverside Community College 2003 — 2007
Lake Washington School District 2013 - Present
Gonzaga University 2012 - 2013
Alaska USA Federal Credit Union 2009 - 2010
Skills
Special Education, Applied Behavior..., Functional Analysis, Teaching, Curriculum Design, Curriculum Development, Staff Development, Tutoring, Elementary Education, Classroom Management, Differentiated..., Literacy, Classroom
Education
Gonzaga University 2011 — 2013
Masters of Initial Teaching, Special Education & Functional Analysis, Special Education and Teaching; Applied Behavior Analysis
University of Washington 2008 — 2010
Bachelor of Arts (B.A.), Interdisciplinary Studies: Global Studies
Alaska USA Federal Credit Union August 2015 - Present
University of Alaska Anchorage May 2009 - Present
Municipality of Anchorage May 2015 - August 2015
Northern Solutions November 2014 - April 2015
Computer Task Group July 2007 - December 2014
Skills
Analysis, Business Analysis, Data Analysis, Microsoft SQL Server, SharePoint, Oracle, C#, ITIL, SQL, Project Management, XML, Visual Studio, Databases, JavaScript, VB.NET, ASP.NET, VBA, Visio, Business Process..., SAP Implementation, TFS, PL/SQL, IT Operations, Windows Server, Web Services, IT Management, Mathematical Analysis, Statistics, Windows Server 2003, Business Systems..., Microsoft Office 2007, IIS, Applied Mathematics, Physics, C#.NET, Windows Server 2008, Crystal Reports, Windows Services, Kofax, Microsoft Technologies, MySQL, Business Objects, SQL*Plus, ASP, Server Administration, SQL Server 2000-2008, Document Ima, Microsoft Office, Integration, Change Management
Education
University of Alaska Anchorage 2002 — 2008
Bachelors, Mathematics
Colorado School of Mines 1999 — 2001
Electrical Engineering, Computer Science
Forest View Transitional Health Care Center August 2015 - Present
J.Crew July 2014 - Present
Alaska USA Federal Credit Union March 2012 - October 2013
Skills
Nursing, Nursing Process, Geriatric Nursing, HIPAA, Medication..., Patient Education, Acute Care, Healthcare, Communication, Medical-Surgical, Patient Safety, BLS, CPR Certified, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Strategic Planning, Time Management
Education
Everett Community College 2010 — 2015
Associate's Degree, Registered Nursing/Registered Nurse
The Network March 2012 - Present
TMX Finance May 2010 - March 2012
HP 2007 - May 2010
Hewlett-Packard 2007 - May 2010
SPI Dynamics September 2005 - September 2007
Alaska USA Federal Credit Union September 2004 - May 2005
Portland State University 2002 - 2004
Skills
Web Application Security, JavaScript, Agile Methodologies, Information Security, Analysis, Scrum, .NET, C#, ASP.NET MVC, OOP, Test Driven Development, XML, T-SQL, SQL, Application Security, SOA, Computer Security, Web Services, Leadership, Virtualization, Security, Software Development, ASP.NET, Microsoft SQL Server, Penetration Testing, Linux, Enterprise Software, VMware, Network Security, Visual Studio
Education
Portland State University 2002 — 2004
BS, Computer Engineering, Computer Science
University of Alaska, Anchorage 2000 — 2001
Computer Science
PEMCO May 2011 - Present
Alaska USA Federal Credit Union July 2008 - May 2011
Sentinel Real Estate Corporation December 2001 - July 2008
Skills
Process Improvement, Project Management, Business Analysis, Vendor Management, Team Building, Strategic Planning, Quality Assurance, Change Management, Program Management, Outlook, Data Analysis, Access, Public Speaking, Microsoft Excel, Visio
Education
Alaska Pacific University 2000 — 2002
Masters of Business Administration, Telecommunications Management
Alaska Pacific University 1998 — 2000
Bachelor of Arts, Business Administration
Wells Fargo 2007 - Present
WMC Mortgage 2005 - 2007
Alaska USA Federal Credit Union 2003 - 2005
Progressive Insurance 1998 - 2001
Education
Eastern Washington University 1985 — 1990
U.S. Department of Justice October 2008 - Present
Providence Health and Services August 2007 - September 2008
Alaska USA Federal Credit Union November 2001 - August 2007
Spectrum Wireless, Inc. July 2000 - November 2001
Chugach Electric Association April 1999 - July 2000
United States Air Force July 1986 - March 1999
Skills
Disaster Recovery, Compliance, Process Improvement, Risk Assessment, CISSP, Problem Solving, Information Assurance, Security, Cyber Security, Network Security, Information Security..., ITIL, PMP, Penetration Testing, Cloud Computing, Identity Management, Computer Security, Government, IT Strategy, Team Leadership, Enterprise Architecture, Information Security, Business Process..., Leadership, Enterprise Software, Management, Information Technology, Business Analysis, Project Planning, Training, Integration, Quality Assurance, Security Clearance, DoD, SharePoint, Vulnerability Assessment, Computer Forensics, System Administration, Crisis Management, Technical Leadership, Program Management, IT Management, Military, National Security, Software Development, Government Contracting, Project Management, Consulting, Policy, Vendor Management
Education
University of Phoenix 2003 — 2005
MSCIS, Computer Information Systems
University of Maryland College Park 1988 — 1992
B.S., Business and Management
Community College of the Air Force 1986 — 1992
A.S., Munitions Systems Technology
Alaska USA Federal Credit Union August 2012 - Present
Larson-Alexander Law, LLC September 2005 - Present
United States Air Force January 2002 - February 2005
Education
Suffolk University Law School 1998 — 2001
Bates College 1994 — 1997
B.A., English
GCI September 2015 - Present
GCI November 2014 - September 2015
General Communications Inc November 2011 - November 2014
PangoMedia, Inc. June 2008 - November 2011
Alaska USA Federal Credit Union May 2007 - May 2008
Municipality of Anchorage October 2006 - May 2007
PangoMedia, Inc. December 2005 - October 2006
General Communications Inc December 2000 - December 2005
Integrity Solutions Incorporated May 1999 - December 2000
Entergy February 1998 - April 1999
Skills
Telecommunications, Perl, Energy Industry, Business Analysis, Visio, Financial Services
Education
Alaska Pacific University 2002 — 2004
M.A., Creative Writing
University of Alaska Anchorage 1992 — 1995
B.A., History
Iowa State University 1991 — 1992
Member First Mortgage, LLC (Multi-Credit Union Owned CUSO) July 2014 - Present
Alaska USA Federal Credit Union January 2008 - March 2014
Greenpoint Mortgage (A Capital One Financial Company) September 2004 - January 2008
KB Home Mortgage Company (KBHMC) 2003 - 2004
Chase February 2002 - September 2003
Columbia River Bank September 1997 - August 2002
Bank of the Cascades 1994 - 1997
Skills
Mortgage Lending, Loan Origination, Mortgage Banking, Loans, Credit, Leadership, Underwriting, Banking, Consumer Lending, Credit Analysis, Loan Servicing, Secondary Market, Financial Analysis, Commercial Lending, P&L Responsibility, Strategic Planning, Operations Management, Project Management, CRM, SharePoint, Mortgage Servicing, Secondary Mortgage..., Team Leadership, Cross-functional Team..., Cross-functional..., Organizational..., Financial Services, Process Improvement, Management, Credit Unions, Residential Mortgages, Small Business Lending, Finance, FHA, Portfolio Management, Strategy, Team Building, Credit Risk, Customer Service, P&L Management, Business Development
Education
University of Maryland College Park 2007 — 2011
Master of Business Administration (M.B.A.)
Fairfield University 1999 — 2002
Certificate, Banking
California State University-Sacramento 1989 — 1992
B.A., Economics
Brigham Young University 1982 — 1983
Undergraduate
Alaska USA Federal Credit Union 1997 - Present
Education
Cornell University 1978 — 1982
Boeing 2015 - Present
Washington Federal April 2013 - Present
Alaska USA Federal Credit Union October 2008 - April 2013
Key Bank November 2007 - October 2008
WSECU February 2004 - September 2007
Kip-John Lending 2000 - 2003
Skills
Banking, Consumer Lending, Loans, Mortgage Lending, Mortgage Banking, Credit Analysis, Loan Origination, Small Business Lending, Credit, Retail Banking, Insurance, FHA, Leadership, Financial Services, Underwriting, Sales, Finance, Commercial Banking, Portfolio Management, Cross Selling, Refinance
Education
University of Washington 2001 — 2004
Economics
Seattle Central Community College 1999 — 2000
Associate of Arts (A.A.)
Wells Fargo Card Services Implementation ConsultantWells FargoMarch 2014 - Present
Well Fargo Financial 2002 - 2005
Wells Fargo Financial Bank 1991 - 2001
Alaska USA Federal Credit Union September 1987 - September 1989
City of Sioux Center May 1981 - September 1987
Skills
Microsoft Excel, Mortgage Lending, Banking, Risk Management, Portfolio Management, Customer Service, Outlook, Financial Analysis, Leadership, Business Analysis, Financial Services, Credit, Vendor Management, Human Resources, SharePoint, Management, Process Improvement
Education
Dordt College 1979 — 1981
Salal Credit Union October 2013 - Present
Salal Credit Union April 2012 - September 2013
John L Scott Real Estate October 2010 - March 2012
Northern Trust November 2007 - July 2010
Alaska USA Federal Credit Union July 2007 - November 2007
Skills
Banking, Financial Analysis, Credit, Loans, Real Estate, Customer Service, Sales, Marketing, Strategic Planning, Asset Managment, Team Building, Microsoft Office, Team Leadership, Event Planning, Process Improvement, Project Management, Leadership Development, G/L Reconciliations, Bookkeeping, Reporting & Analysis, Training & Development
Education
Gonzaga University 2009 — 2011
Master of Art's, Organizational Leadership
University of Washington 2005 — 2007
Bachelor of Art's, Drama
Green River Community College 1999 — 2003
Associate of Art's
GCI General Communication, Inc. September 2015 - Present
GCI - General Communication Inc. April 2012 - Present
Alaska USA Federal Credit Union May 2007 - April 2012
United States Air Force November 1983 - April 2007
USAF 2002 - 2004
Skills
ITIL Certified, IT Strategy, IT Infrastructure..., IT Operations, Leadership, IT Service Management, Team Leadership, Team Management, Technical Support, Data Center, Network Security, Air Force, Information Assurance, DoD, Military, Troubleshooting, Program Management, CISSP, Information Security..., Network Design, Security, Vendor Management, Integration, Information Security, Visio, Disaster Recovery, Requirements Analysis
Education
Bellevue University 2013 — 2014
Master's Degree, Management Information Systems, General, 4.0
Bellevue University 2003 — 2004
Bachelors, Business Information Systems
US Bank March 2015 - Present
Alaska USA FCU November 2004 - November 2011
Alaska Pacific Mortgage May 2003 - October 2004
Alaska USA Federal Credit Union May 2001 - May 2003
Skills
Banking, Loans, Mortgage Lending, Credit, Loan Origination, Mortgage Banking, Financial Analysis, Management, Process Improvement, Customer Service, Leadership, Investments, Credit Cards, Cross Selling, Sales, Underwriting
Education
Hawaii Pacific University
Political Science, Political Science
Alta Vista Credit Union May 2015 - Present
San Bernardino School Employees FCU March 2012 - May 2015
Alaska USA Federal Credit Union October 2011 - March 2012
Arrowhead Credit Union May 2009 - July 2010
Arrowhead Credit Union January 2005 - November 2009
Sawyer Cook Insurance June 2002 - June 2005
Arrowhead Credit Union June 2001 - June 2002
Skills
Credit, Loans, Underwriting, Consumer Lending, Banking, Executive Management, Credit Analysis, Credit Unions, Sales Management, Risk Management, Business Development, Management, Marketing, Real Estate, Financial Services, Team Building, Loan Origination, Customer Service, Training, Loss Mitigation, Mortgage Lending, Commercial Lending, Budgets, Strategic Planning, Insurance, Finance, Financial Analysis, Leadership, Retail Banking, Refinance
Education
Western Cuna Management School 2006 — 2008
Diploma
NATIONAL UNIVERSITY SCHOOL OF BUSINESS
Master of Science, Business
Humboldt State University 1990 — 1995
BS, Fisheries Biology/Criminal Justice
Alaska USA Federal Credit Union March 2008 - Present
Anchorage Daily News 2007 - 2008
Book of Good Deals February 2005 - April 2007
Skills
Team Building, Social Media, Customer Service, Marketing Strategy, Strategic Planning, Sales, Advertising, Budgets, Marketing, Leadership, Small Business, Banking, Finance, Financial Analysis, Real Estate, Credit, Mortgage Lending, First Time Home Buyers, Loans
Education
Northwest Nazarene University 1990 — 1993
Business Administration
Grants Pass High 1986 — 1990
Alyeska Pipeline Service Company November 2010 - Present
Doyon Utilities May 2010 - November 2010
Alyeska Pipeline Service Company May 2006 - May 2010
GCI Communication Corp. May 2003 - May 2006
KPMG US May 2001 - May 2003
Alaska USA Federal Credit Union May 1999 - May 2001
National Bank of Alaska January 1997 - May 1999
Skills
Business Process..., Analysis, Change Management, Stakeholder Management, Process Improvement, Budgets, Strategic Planning, Finance, Financial Forecasting, Microsoft Word, Microsoft Excel, Writing, Workshop Facilitation, Team Facilitation
Education
Southern New Hampshire University 2013 — 2014
Master's degree, English and Writing, 4.0
Alaska Pacific University 2012 — 2013
Alyeska University - Management Program, 4.0
University of Alaska Anchorage 1999 — 2001
Bachelor of Business Administration (BBA), Accounting
University of Alaska Anchorage 1995 — 1999
Bachelor of Business Administration (BBA), Finance
Alaska USA Federal Credit Union July 2012 - Present
BarclayCardUS February 2010 - July 2012
The Alaska Club December 1999 - May 2008
Network Business Systems 1999 - 2000
National Institutes of Health (NIH) June 1997 - July 1999
America Online January 1996 - January 1997
Skills
PCI DSS, Firewalls, Network Security, Security, Information Security, Computer Security, CISSP, IT Management, Servers, Enterprise Architecture, Troubleshooting, Penetration Testing, Cisco Technologies, Vulnerability Management
Education
Montgomery College 1992 — 1995
Associates
University of Maryland College Park 1987 — 1990
None
The College of Wooster 1982 — 1984
None
University of Maryland University College
BA
One Child Matters April 2013 - Present
Canon Business Process Services, Inc. October 2012 - February 2013
Faith Christian Community February 2011 - August 2012
Alaska USA Federal Credit Union June 2012 - July 2012
Alaska USA Federal Credit Union July 2011 - June 2012
Alaska USA Federal Credit Union March 2009 - July 2011
Faith Christian Community August 2008 - May 2010
Hope Community Resources, Inc. December 2007 - October 2008
Brothers Window Washing August 2007 - December 2007
Compassion International September 2005 - June 2007
Skills
Filing, Photography, Customer Service, Hospitality, Microsoft Office, Microsoft Word, Outlook, Mail Sorting, Preschool Associate, Children's Associate, Mechanical Aptitude, Mailroom Operations, Teamwork
Education
HIlltop Baptist
High School Diploma
Regis University
Some College, Elementary Education and Teaching
Mann Mortgage - Las Vegas, NV April 2014 - Present
Evergreen Home Loans August 2013 - February 2014
Loan Depot October 2012 - August 2013
Carrington Mortgage Services February 2012 - September 2012
Alaska USA Federal Credit Union March 2011 - February 2012
A Mortgage Fraud Investigation Company June 2007 - July 2010
Greystone Financial Group June 2004 - April 2007
RMS & Associates February 1996 - December 2003
Medallion Mortgage Company June 1993 - February 1996
RIDGEFIELD BANK January 1990 - January 1992
Skills
Mortgage Lending, Underwriting, Management, Mortgage Banking, Credit, Start-ups, FHA, Commercial Banking, Mortgage Underwriting, Loans, Training, Finance, Human Resources, Investment Properties, Financial Services, Sales, Refinance, Government Loans, Loan Origination, USDA, VA loans, Residential Mortgages, FHA financing, Mortgage Servicing, VA Loans
Education
Fairfield University 1990 — 1992
Certified Mortgage Banker
ITT Corporation September 1998 - Present
Alaska USA Federal Credit Union June 1995 - January 1998
TRANSAMERICA LEASING, INC September 1991 - March 1995
Skills
Process Improvement, Visio, Outlook, Microsoft Excel, Administrative..., Six Sigma, Vendor Management, Concur, Project Management, SharePoint, Management, Program Management, PowerPoint, Time Management, Strategy, SAP, Process Scheduler, Project Planning, Strategic Planning, Microsoft Word, Budgets, Lotus Notes
Education
Berkeley College 2003 — 2005
Bachelor's, International Business
Ozarks Technical Community College August 2010 - Present
Within the Wild Adventure Company March 2009 - September 2009
Alaska USA Federal Credit Union June 2007 - December 2008
Austin Peay State University Marketing and Public Relations Office August 2005 - May 2006
United Way of Casade County June 2001 - May 2005
Education
Austin Peay State University 2005 — 2007
Masters, Communication Arts
University of Montana 1997 — 2001
B.A., Communication Studies
DCAA January 2014 - Present
Alaska USA Federal Credit Union November 2011 - January 2014
The Westin Building September 2010 - October 2011
CB Richard Ellis June 2009 - August 2010
Sigma Six Solutions October 2006 - April 2009
US Navy March 1996 - October 2006
Skills
Data Center, UPS systems, Project Management, Troubleshooting, Team Building, Leadership, Project Planning, Budgets, Management, Analysis, Program Management, Customer Service, Team Leadership, Microsoft Excel, Microsoft Office, Preventive Maintenance
Education
Old Dominion University - College of Business and Public Administration 2009 — 2013
BSBA, Accounting & Finance
Olympic College 2009 — 2011
Engineering & Business
Alaska USA Federal Credit Union August 2012 - Present
Alaska USA Federal Credit Union August 2011 - August 2012
Consolidated Networks Corporation July 2010 - August 2011
Arrowhead Credit Union September 2007 - July 2010
United States Air Force September 2001 - September 2007
Skills
Network Administration, Active Directory, Network Security, Disaster Recovery, Troubleshooting, Operating Systems, Cisco Technologies, Security, System Administration, VMware, Windows 7, Windows XP, XP, Citrix, VMware ESX, Data Center, Technical Support
Education
Crafton Hills College
Cisco Certified Network Associate
Alaska USA Federal Credit Union March 2007 - Present
Arctic Information Technology May 2004 - February 2007
ConocoPhillips 2003 - 2004
Skills
Business Analysis, Databases, Microsoft SQL Server, SQL, Access, Software Documentation, C#, SharePoint, .NET, Visio, Network Security, Integration, Active Directory, Crystal Reports, Testing, Oracle, Database Design
Education
University of Alaska Anchorage 1999 — 2004
BBA, Management Information Systems
清泉女子大学 1990 — 1994
BA
Eimeikan High School
Northrim Bank December 2014 - Present
Denali Alaskan Federal Credit Union December 2011 - August 2014
Juneau School District February 2010 - December 2011
Aurora Chiropractic Center February 2007 - February 2010
The Alaska Club April 2005 - February 2007
KeyBank February 2002 - April 2005
Alaska Pacific Bank January 1998 - June 2002
Juneau Medical Clinic January 1998 - January 1999
Alaska USA Federal Credit Union January 1995 - January 1998
Skills
Credit, Loans, Problem Solving, Banking, Credit Risk, Retail, Customer Service, Microsoft Office, Data Analysis, Microsoft Excel, Sales Management, Team Leadership, Project Management, Direct Sales, Business Analysis, Consumer Lending, Risk Management, Mortgage Lending, Customer Satisfaction, Sales, Management, Insurance, Employee Benefits, Finance
Education
DeVry Institute of Technology
Computer and Information Sciences and Support Services
Shaw Systems Associates, Inc. June 2013 - Present
Alaska USA Federal Credit Union June 2010 - June 2013
Alaska USA Federal Credit Union June 2009 - June 2010
Skills
Databases, SQL, Microsoft SQL Server, Software Development, Business Analysis, XML, Visio, Software Project..., Java, Integration, Requirements Analysis, Requirements Gathering, ETL, Data Conversion, SSIS, Continuous Build, Jenkins, Gradle, BIML
Education
North Carolina State University 2004 — 2009
B.S., Computer Science
Alaska USA FCU May 2008 - Present
Alaska USA Federal Credit Union May 2008 - October 2009
Education
Oregon State University
The Foraker Group August 2012 - Present
Alaska USA Federal Credit Union March 2005 - August 2012
On an airplane in 1985 1985 - 1985
Skills
Public Speaking, Microsoft Excel, Team Building, Microsoft Office, Project Management, PowerPoint, Strategic Planning, Customer Service, Nonprofits, Microsoft Word, Team Leadership, Budgets
Education
Alaska Pacific University
Bachelor of Arts (B.A.), Accounting
Alaska USA Federal Credit Union 2013 - Present
Wetherford International October 2012 - November 2012
RSA Staffing July 2012 - September 2012
NANA Development Corp June 2010 - April 2012
NANA Development Corporation June 2010 - March 2012
NANA Development Corp June 2010 - March 2012
Arctic Slope World Services January 2002 - July 2008
U.S.A.F. Alaska Air National Guard July 1994 - July 2004
Skills
Project Management, Information Technology, Active Directory, Troubleshooting, Analysis, Windows Server, Servers, Windows 7, Microsoft Exchange, Windows XP, Technical Support, Hardware, Networking, Laptops, Operating Systems
Education
Charter College 2007 — 2009
Associates: Networking + Associates: Network Security, Information Technology, A
Charter College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), I.T. Networking Technology
Charter College 2007 — 2009
A.A.S, Computer Science
Municipality of Anchorage January 2014 - Present
Municipality of Anchorage April 1999 - January 2014
Orange Animal Laboratory 1956 - 2013
Alaska USA Federal Credit Union January 1998 - April 1999
Alaska General Alarm December 1995 - January 1998
FOX 4 KTBY June 1992 - December 1995
Accountant Self-Employed January 1992 - June 1992
Glover & Carpenter Construction Co., Inc. June 1990 - October 1991
United States Air Force June 1982 - June 1985
United States Air Force June 1976 - June 1982
Skills
Accounts Receivable, Accounts Payable, Account Reconciliation, Payroll, Budgets, Software Documentation, PeopleSoft, ERP, Invoicing, General Ledger, Accounting, Analysis, Financial Statements, Business Analysis, Human Resources, Bank Reconciliation, Finance, Fixed Assets, Business Process, Process Improvement
Education
University of Arkansas at Little Rock 1988 — 1990
BS, Accounting
Arkansas State University 1986 — 1988
AA, Business Administration
Alaska USA Federal Credit Union February 2015 - Present
Alaska USA Federal Credit Union August 2014 - February 2015
Alaska USA Federal Credit Union March 2013 - August 2014
US Department of Defense March 2011 - March 2013
Umpqua Bank May 2010 - March 2011
Rainier Pacific Bank (now Umpqua Bank) July 2005 - April 2010
Rainier Pacific Bank (now Umpqua Bank) August 2004 - July 2005
Intel August 2003 - August 2004
Memberworks August 2002 - July 2003
Sykes Enterprise July 1998 - May 2002
Skills
CISSP, Security+, Disaster Recovery, Documentation, Risk Assessment, Information Security..., Information Assurance, Business Continuity, Risk Management, Software Documentation, Security, Data Center, ITIL, Information Security, Computer Security, SDLC, Troubleshooting, Operating Systems, System Administration, CompTIA Security+
Education
Central Michigan University 2000 — 2002
Masters of Science in Information Resource Management, Information Technology
Park University 1996 — 2000
Bachlor in Management Information Systems, Information Technology
Alaska Communications July 2014 - Present
Hope Community Resources July 2013 - July 2014
Alaska USA Federal Credit Union September 2012 - July 2013
Abbott February 2012 - September 2012
Pfizer February 2007 - January 2012
Nabisco May 2005 - April 2006
MIDNIGHT SUN FAMILY MEDICINE September 2004 - March 2005
Pine Rest Christian Mental Health February 2003 - August 2004
Tiara Yachts September 2002 - January 2003
Skills
Process Improvement, Management, Databases, Leadership, Customer Service, SharePoint Designer, SharePoint, Kronos WFC, Kronos, Database Administration, DBAccess, Great Plains Software, Windows 7, SQL Server Management..., SSRS, Microsoft SQL Server, SQL, Server Administration, VMware, Echo, Reporting & Analysis, HRIS, HR Project Management, Access Database, HTML, Toad, JavaScript, Access, Networking, Software Documentation
Education
Colorado Technical University 2012 — 2016
Master's Degree, Data Management/Security, 3.40
University of Phoenix 2010 — 2012
Associate's Degree, IT/Database Management, 3.80
MARCELLUS HIGH SCHOOL 1980 — 1990
Associate's degree, DBA
Independent contractor - Banking Advanced knowledge and expertise at conducting large-scale audits and reviews including Monitoring and Testing of financial institutions. Knowledge includes, but not limited to BSA, AML, risk assessments, onboarding/look backs
Independent Contractor BSA AML April 2012 - March 2015
Banco Indusval & Part December 2011 - April 2012
Fesa Global Executive Search Transforming Leadership April 2010 - January 2011
Key Bank June 2008 - July 2009
Alaska USA Federal Credit Union February 2002 - February 2008
Skills
Strategic Planning, Business Planning, AML, Team Leadership, Negotiation, Internal Controls, English, KYC, Microsoft Excel, Risk Management, PowerPoint, Business Strategy, Microsoft Word, Talent Management, Compliance
Education
Fundação Getulio Vargas / FGV 2009 — 2011
Master of Business Administration (MBA), Gestão Financeira
University of Alaska Anchorage 2003 — 2008
Bachelor of Arts (B.A.), Philosophy Ethics concentration
Alaska USA Federal Credit Union August 2012 - Present
Favorite Healthcare Staffing August 2010 - August 2012
Children International March 1994 - August 2010
VLSystems August 1981 - January 1989
Education
California State University Stanislaus 1976 — 1981
BS, Mathematics/Computer Science
Alaska USA Federal Credit Union September 2006 - Present
Fairfield Inn April 2001 - August 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, Employee Relations, Outlook, PowerPoint
Education
Rasmussen College 1999 — 2001
Business Management
Milaca Senior High School 1995 — 1999
City of Delta Junction September 2014 - Present
Seekins Ford Lincoln Inc October 2011 - March 2013
Alaska USA Federal Credit Union June 2008 - April 2009
D&D Enterprises December 2007 - May 2008
Skills
Budgets, Accurate Data Entry, Accounts Payable, Account Management, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Charter College 2010 — 2013
Bachelor of Science (BS), Business Management and Technology Concentration in Accounting
International Cruise & Excursions, Inc. December 2014 - Present
Alaska USA Federal Credit Union March 2014 - December 2014
Accenture November 2013 - February 2014
Ascend Learning December 2011 - July 2013
EDMC August 2011 - December 2011
Lumension November 2009 - July 2011
Skills
Agile Methodologies, .NET, Scrum, C#, SQL, XML, Software Development, Visual Studio, Web Services, Microsoft SQL Server, ASP.NET, SDLC, Testing, Software Quality..., Integration, JavaScript, Web Applications, Requirements Analysis, Microsoft CRM, Perl, Microsoft Dynamics
Education
Arizona State University 2005 — 2007
Computer Systems Engineering, Computer Engineering
SEDC September 1997 - Present
Convergent Media Systems June 1995 - September 1997
Contel Cellular / GTE MobilNet June 1989 - June 1995
Alaska USA Federal Credit Union August 1984 - September 1989
Travelers Relocation January 1989 - June 1989
Skills
Agile Methodologies, Databases, Integration, Microsoft SQL Server, PL/SQL, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation, Unix, XML
Education
Montana State University-Bozeman
BS, Computer Science / Accounting
United States Air Force Academy
University of Alaska Fairbanks
Alaska USA Federal Credit Union October 2011 - Present
Jamison Private Pitching Instruction October 2011 - Present
Foggy Noggin Brewing March 2010 - Present
Education
Western Washington University 2009 — 2011
Bachelors of Arts, Economics
Shoreline Community College 2007 — 2008
Assosiates in Arts, Philosphy
Bank 34 April 2014 - Present
Alaska USA Federal Credit Union October 2013 - March 2014
Bank of America June 2013 - September 2013
First Victoria National Bank September 2012 - June 2013
Chase July 2011 - September 2012
Skills
Cross Selling, Cash Handling Experience, Personal Finance, Retail Banking, Bank Operations, Banking, Customer Service, Deposits, Financial Services, Branch Banking, Credit Cards, CRM
Education
Grand Canyon University
Bachelor of Science (BS), Finance and Economics, 3.52 GPA
Notre Dame Preparatory High School, Scottsdale, Arizona 2006 — 2010
High School Diploma
Alaska USA Federal Credit Union July 2006 - Present
Haagen Food and Drg April 2005 - June 2006
CNG Financial March 2001 - April 2005
Portland Teachers Credit Union March 1993 - May 2000
Education
Brooks College 1984 — 1985
Associates, Business
Martin Selig Real Estate October 2008 - April 2011
Alaska USA Federal Credit Union November 2006 - October 2008
United States Postal Service November 2005 - May 2006
William D. Keith MD Institute of Cosmetic Dermatology August 1998 - September 2005
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, C++, Java, C, HTML, Research, Social Media, Matlab, Public Speaking, Teamwork, Windows, Illustrator, English, Event Planning, Access, Outlook
Education
University of Washington 2012 — 2015
Bachelor of Arts (B.A.)
Boğaziçi University 2013 — 2014
Seattle Central Community College 2009 — 2012
Associate of Arts (A.A.)
Credit Union 1 February 2009 - Present
Alaska USA Federal Credit Union October 2006 - February 2009
Elevations Credit Union January 2006 - June 2006
Skills
Banking, Credit, Certified Information..., Server Administration, Enterprise Software, Retail Banking, Business Analysis, Loans, Financial Analysis, Customer Service, Analysis, Active Directory, Risk Management, Mortgage Lending, Branch Banking, Consumer Lending, Finance, Team Building, Network Administration
Education
University of Colorado at Boulder - Leeds School of Business 2002 — 2006
Bachelor of Science (B.S.), Information Systems
Defense Language Institute 1995 — 1997
N/A, Arabic Language and Literature
Roseville Joint Union High School District August 2013 - Present
Alaska USA Federal Credit Union February 2013 - July 2013
PK Willis October 2009 - December 2012
Education
USC 2009 — 2012
Master's degree, Secondary Education and Teaching, Middle School and High School
BYU 2008 — 2009
Bachelor of Arts (B.A.), History
Alaska USA January 2015 - Present
Alaska USA Federal Credit Union March 2012 - January 2015
Alaska USA February 2011 - March 2012
Alaska USA FCU February 2010 - February 2011
Alaska USA FCU March 2007 - February 2010
U.S. Department of Homeland Security January 2006 - March 2007
U.S. Department of Homeland Security June 2004 - December 2006
U.S. Department of Homeland Security September 2002 - May 2004
Skills
Loans, Banking, Retail Banking, Sales, Consumer Lending, Customer Service, Cross Selling, Team Leadership, Business Strategy, Microsoft Word, Outlook, Cash Management, Microsoft Excel
Education
Tacoma Community College 1998 — 2000
Alaska USA Federal Credit Union November 2014 - Present
Title365 September 2014 - October 2014
Chase August 2009 - May 2014
Morrison Capital Corporation May 2007 - August 2009
Indymac Bank April 2006 - April 2007
Expanded Mortgage Credit 2003 - 2006
Skills
Banking, Loans, Credit, Refinance, Underwriting, Leadership, Management, Mortgage Banking, Mortgage Lending, Retail Banking, Sales, Loan Origination, Residential Mortgages, Credit Analysis, Consumer Lending, Finance, Real Estate, Investment Properties, Financial Services, Team Building, Process Improvement, Operations Management, Customer Satisfaction, Building Relationships, Relationship Management, Employee Training, Performance Management, FHA Underwriter
Education
Gettysburg College 1986 — 1991
Bachelor of Arts (BA), Business Management and Entrepreneurship
CB East
CB East
Alaska USA Federal Credit Union 2014 - Present
Alaska USA Federal Credit Union May 2012 - 2014
Alaska USA Federal Credit Union September 2009 - May 2012
Education
Central Washington University 1989 — 1994
Bachelor of Arts (BA), Fine/Studio Arts, General
Alaska USA Federal Credit Union August 2014 - Present
H&R Block January 2005 - July 2014
Skills
Customer Service, Clerical Skills, Microsoft Office, Scheduling, Marketing, Human Resources, Time Management, Inventory Management, Customer Satisfaction, Teamwork, Microsoft Word, Training, Merchandising, PowerPoint, Retail, Sales
Education
Loma Linda University 2013 — 2016
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
California Baptist University
Bachelor of Business Administration (B.B.A.)
Victor Valley College
Associate of Science (A.S.), Business Administration and Management, General
Community 1st Credit Union, DuPont, WA June 2006 - Present
BECU December 1995 - June 2006
Alaska USA Federal Credit Union March 1992 - September 1995
Skills
Banking, Consumer Lending, Credit, Loan Origination, Loans, Mortgage Lending
Education
Pacific Lutheran University 1984 — 1988
Bachelor of Science (B.S.), Sociology