ACS State and Local Solutions
Industry: Company
DescriptionFounded: 1963 Parent organizations: Conduent, Affiliated Computer Services Subsidiaries: SSIT North America, Inc., Photo Enforcement Group
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ACS State and Local Solutions Employees
H&M November 2012 - March 2015
Gap Inc. June 2010 - August 2012
ACS State and Local Solutions October 2009 - 2011
Circuit City September 2008 - June 2010
Skills
Retail, Merchandising, Sales, Visual Merchandising, Customer Service, Retail Sales, Inventory Control, Loss Prevention
Education
Monroe College 2010 — 2011
Business, Management, Marketing, and Related Support Services
Valero Design Services September 2014 - Present
Darrell Ball Multimedia August 2010 - Present
BP Client, Xerox Services October 2011 - April 2014
ResCare Workforce Services July 2005 - July 2010
Texas Air National Guard December 1997 - October 2009
ACS State and Local Solutions 2002 - 2005
Lockheed Martin 1999 - 2001
atOutcome 1998 - 1999
United States Army Reserve 1988 - 1997
Skills
Graphic Design, Desktop Publishing, Photography, Vector Illustration, Videography, Logo Design, Brochures, Multimedia, Adobe Creative Suite, PowerPoint, Microsoft Office, Marketing, Illustrator, Web Design, Advertising, Newsletters, Editing, Dreamweaver, Graphics, CSS, Posters, Flyers, Technical Writing, InDesign, Copy Editing, Copywriting, Social Media, Instructional Design, Creative Direction, Digital Photography, Proposal Writing, Photoshop, Training, Illustration, Microsoft Word, Layout, Project Management, Adobe Acrobat, Flash, Typography, Video, HTML, Captivate, WordPress, Pre-press, Web Development, Email Marketing, Instructor-led Training, ADDIE
Education
Texas State University-San Marcos 1988 — 1994
Bachelor's Degree, Geography, minor in Biology, GPA 3.56 out of 4.0
Defense Information School 1996 — 1996
Digital Illustration and Design, Honor Graduate
Texas Workforce Commission September 2015 - Present
ILLUMISOUL August 2014 - Present
Champion National Security February 2015 - July 2015
UHS, Military Resiliency, Program March 2013 - June 2014
Texas Center Point Inc July 2010 - January 2013
Rescare/Arbor E&T LLC November 2008 - January 2010
Rescare/Arbor E&T LLC January 2006 - September 2006
ACS, State and Local Solutions September 2002 - December 2005
ACS 2003 - 2005
SER, Jobs for Progress February 2000 - September 2002
Skills
Recruiting, Program Management, Leadership Development, Policy, Training, Resume Writing, Quality Assurance, Team Building, Community Outreach, Non-profits, Case Managment, Human Resources, Customer Service, Strategic Planning, Public Speaking, Workforce Development, Interviews, Coaching, Career Development, Analysis, Supervisory Skills, Management, Microsoft Office, Mental Health, Team Leadership, Government, Employee Relations, System Administration, Process Scheduler, Leadership, Nonprofits, Volunteer Management, Career Counseling, Program Development, Project Planning, Organizational..., Fundraising, Social Services, Workshop Facilitation, Conflict Resolution, Staff Development, Psychotherapy, Military, Employee Training, Hiring, Job Coaching, Job Search, Job Search Strategies, New Hire Orientations, Case Management
Education
The University of Texas at San Antonio 2007 — 2009
ACS, a Xerox Company February 2010 - October 2013
ACS State and Local Solutions March 2003 - February 2010
United Jersey Bank March 1996 - January 2001
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Service Delivery, Contact Centers, Vendor Management, Technical Support, Outsourcing, Process Improvement, CRM, Telecommunications, Team Management, Team Leadership, Performance Management
Education
Bergen Community College 1995 — 1995
GED
St. Andrew Technical High School 1983 — 1987
Diploma, Business/Commerce, General
Granite Telecommunications, LLC January 2011 - Present
Sovereign Bank January 2001 - January 2007
Lockheed Martin IMS October 1997 - January 2001
ACS State and Local Solutions January 1997 - January 2001
Lockheed Martin IMS 1993 - 2001
ACS State and Local Solutions January 1993 - January 1997
Skills
Microsoft SQL Server, Data Warehousing, SSIS, ETL, Business Intelligence, Databases, Integration, Analysis Services, OLAP, Database Design, Business Intelligence..., SSAS 2008, Leadership, Cubes
Education
Rensselaer Polytechnic Institute 1989 — 1992
Engineering, Business
Hudson Valley Community College
Rensselaer Polytechnic Institute
Avnet Technology Solutions April 2014 - Present
Owens Harkey Advertising January 2013 - November 2013
American Diabetes Association October 2008 - December 2012
Gila River Gaming Enterprises April 2005 - September 2008
ACS State and Local Solutions March 2001 - April 2005
J-Mark Consulting December 1999 - March 2001
Camper Clubs of America December 1997 - December 1999
Skills
Event Planning, Fundraising, Event Management, Brand Development, Non-profits, Promotions, Social Media, Public Relations, Marketing Communications, Special Events, Public Speaking, Advertising, Strategic Planning, Writing, Proposal Writing, Volunteer Management, Integrated Marketing, Marketing Strategy, New Business Development, Community Relations, Editing, Direct Marketing, Strategic Partnerships, Grant Writing, Nonprofits, Community Development, Press Releases, Social Networking, Email Marketing, Sponsorship, Strategic Communications, Facebook, Copywriting, Online Marketing, Social Media Marketing, Blogging, Corporate Communications, Digital Marketing, Media Planning, Online Advertising, Sports Marketing, Media Buying
Education
Northern Arizona University
Bachelor of Science, Public Relations
University of Phoenix
Master, Business Administration
Xerox June 2007 - Present
ACS State and Local Solutions 2000 - 2007
Lockheed Martin 1998 - 2000
Restaurant Systems International 1994 - 1998
Skills
Management, Forecasting, Financial Analysis, Process Improvement, Financial Reporting, Analysis, ERP, Vendor Management, Business Analysis, Business Process..., Access, Finance, BPO, Managerial Finance, Team Leadership, Software Documentation, SAP, Requirements Analysis, Outsourcing, Customer Service, Accounting
Education
NYU 1993 — 1993
Intensive Summer Course, Film and Broadcasting
Erie County February 2009 - Present
Erie County Department of Social Service June 2008 - Present
ACS state and local solutions February 2006 - June 2008
Kaufmann's Department Store November 2005 - February 2006
Elderwood at Oakwood February 2005 - April 2005
Kaleida Health System November 2003 - July 2004
Client Logic September 2002 - October 2003
Telespectrum August 2001 - September 2002
Telespectrum January 2002 - March 2002
Skills
Customer Service, Microsoft Word
Education
Medaille College 2008 — 2011
currently enrolled, Business Management
Buffalo Traditional High School
High School Diploma, Business Administration Management
Resources Global Professionals 2010 - Present
Independent 2008 - 2010
EADS North America Defense Test & Services December 2006 - February 2008
ACS Government Solutions Group July 2005 - June 2006
ACS State Healthcare Solutions April 2004 - July 2005
ACS State and Local Solutions February 2001 - April 2004
Lockheed Martin Aeronautics October 1999 - February 2001
Lockheed Martin Corporate Headquarters February 1996 - October 1999
Lockheed Martin Corporate Headquarters October 1990 - February 1996
Lockheed Corporate Headquarters July 1983 - October 1990
Skills
Internal Controls, Pricing, Accounting, Financial Analysis, Negotiation, Cost Accounting, Revenue Recognition, Financial Reporting, Financial Accounting, Audit, Forecasting, Financial Management, Financial Control, Budgeting, SEC reporting, GAAP, Variance Analysis, Policy, Mergers, SOX, Internal Audit, Managerial Finance, Change Management, Government Contracting
Education
Georgia State University - J. Mack Robinson College of Business 1975 — 1978
Masters, Professional Accountancy
Georgia State University - J. Mack Robinson College of Business 1973 — 1975
Masters, Business Administration
Georgia Institute of Technology 1966 — 1970
Bachelor of Science, Industrial Management
Nomis Project Management, LLC September 2014 - Present
entreQuest January 2011 - August 2014
Nomis Executive Management January 2010 - June 2011
SMEI - Baltimore/Washington January 2008 - April 2010
ACS, State and Local Solutions October 2004 - January 2005
ACS, State and Local Solutions October 2003 - October 2004
Baltimore County Police Department September 2002 - October 2003
The George Washington University, Dept of Chemistry 1999 - 2002
Skills
Strategic Planning, Team Building, Customer Service, Marketing, Microsoft Office, Social Media, Non-profits, Budgets, Sales, Event Planning, Project Management, Social Media Marketing, Training, Social Networking, Analysis, Leadership, Business Development, Online Marketing, Program Management, Marketing Strategy, Management, Nonprofits, Strategy, Marketing Communications, Time Management, Public Speaking, Public Relations, Email Marketing, CRM, New Business Development, Account Management, Event Management, Start-ups, Team Leadership, Business Strategy, Entrepreneurship, Advertising, Lead Generation, Management Consulting, Salesforce.com, Sales Management, Leadership Development, Strategic Partnerships, Organizational..., Recruiting, Sales Process, Coaching, Small Business, Contract Negotiation, Competitive Analysis
Education
The George Washington University 1999 — 2001
MFS, Forensic Sciences
Towson University 1994 — 1998
BS, Psychology (Clinical Concentration)
Excelsior College August 2009 - January 2010
2009-2010Excelsior College July 2009 - January 2010
ING November 2004 - July 2009
2004-2009ING November 2004 - July 2009
ACS State and Local Solutions July 2002 - November 2004
ACS, a Xerox Company June 2002 - November 2004
Education
Bryant & Stratton College 1999 — 2001
AOS, Administrative Assistant with Legal Concentration
Bryant & Stratton Business Institute
Associates Occupational Studies, Administrative Assistant; Legal Concentration
CivicSmart, Inc. September 2015 - Present
Self Employed March 2015 - September 2015
Duncan Solutions July 2006 - February 2015
ACS State and Local Solutions February 2002 - May 2006
DynRide 2000 - 2002
DynCorp Management Resources 1999 - 2000
Scientex 1998 - 1999
Lockheed Martin 1988 - 1997
Skills
Executive Management, Business Development, Government Contracting, Transportation..., Strategic Planning, Process Improvement, Change Management, Project Management, Contract Negotiation, Program Management, Vendor Management, Team Leadership, Strategy
Education
University of Pennsylvania - The Wharton School 1992 — 1994
Master of Business Administration (M.B.A.), Finance and Public Policy
Dartmouth College 1983 — 1987
Bachelor of Arts (B.A.), Geography and Economics
Jenness Investment, LLC, a Real Estate Investing Company June 2015 - Present
Liberty Tax Service May 2008 - Present
The Mili Group Inc. d/b/a Mili Realty & Mortgage May 2005 - May 2008
Eastgate Financial Corp. d/b/a Realty World - Eastgate Properties April 2003 - May 2005
ACS State and Local Solutions December 2000 - May 2003
New York Life Insurance Company December 1998 - December 2000
Skills
Notary Public, Strategic Planning, Real Estate Investor, Business Management, IRS Enrolled Agent, Insurance, Mortgage Lending, Real Estate, Negotiation, Tax Preparation, Real Estate Transactions, Business Planning, Sellers
Education
National University 2002 — 2004
Master of Business Administration (M.B.A.), Finance and Financial Management Services
National University 1988 — 1990
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Retired and enjoying Life. June 2013 - Present
Horizons Adult Care May 2012 - June 2013
MAXIMUS July 2005 - August 2010
ACS State and Local Solutions April 2004 - July 2005
ACS State and Local Solutions March 1999 - March 2004
Skills
Public Relations, Analytical Skills, Social Services, Career Counseling, Case Managment, Crisis Intervention, Mental Health, Program Development, Community Outreach, Adolescents, Foster Care, Non-profits, Training, Policy, Nonprofits, Case Management Services, Child Welfare, Psychotherapy, Public Speaking, Case Management, Microsoft Office
Education
Cairo Egypt 1971 — 1976
Bachelor's degree, Social Work
Helwan University Cairo 1971 — 1976
BA Degree, Social Work
Weis Markets March 2015 - Present
Burlington Stores, Inc. September 2014 - May 2015
Mcdonalds Inc June 2011 - January 2012
McDonald's Corporation June 2011 - September 2011
Drake College of Business June 2008 - July 2009
Blue Life Karate Center March 2005 - December 2008
Harmon's INC July 2007 - August 2008
ACS State and Local Solutions June 2003 - July 2004
Skills
Software Installation, Technical Support, Troubleshooting, Operating Systems, Switches, Printers
Education
H&R Block Tax School 2015 — 2015
Tax Professional
University of Phoenix 2010 — 2014
BSIT/ISS, Information technology
Drake College of Business 2008 — 2009
Pc/Lan Technician
McLaren Greater Lansing May 2012 - Present
McLaren Greater Lansing December 2003 - April 2012
ACS State and Local Solutions March 2000 - November 2003
Carraway Methodist Medical Center October 1998 - March 2000
Skills
Hospitals, Healthcare, Non-profits, Benefits Administration, Employee Relations, Recruiting, Onboarding, Training, Payroll, Resume Writing, Hiring, New Hire Orientations, Management, Community Outreach, Nonprofits, Human Resources, Customer Service, Job Fairs, Interviews
Education
University of Montevallo 1992 — 1996
Bachelor of Science, Early Childhood Education
Bike and Roll New York City April 2015 - Present
Great Performances April 2014 - Present
ACS State and Local Solutions June 2005 - August 2007
Skills
Comedy, Entertainment, Film, Acting, Social Media, Theatre, Improvisation, Drama, Stage, Voice Over, English Literature, Customer Service, Microsoft Office, Public Speaking, Short Films
Education
Rutgers University-New Brunswick
Bachelor's degree, English Language and Literature, General
ACS State and Local Solutions InstructorPenn State UniversityAugust 2002 - Present
Skills
Teaching, Higher Education, Research, Public Speaking, Microsoft Office, Community Outreach, PowerPoint, Event Planning, Editing, Curriculum Development, Training, Online Content Creation, Hands-on Training, Adobe Connect
Education
Lock Haven University of Pennsylvania 1986 — 1990
Bachelor of Arts (B.A.), Psychology
De Lage Landen November 2013 - Present
DLL August 2010 - Present
ACE Group March 2008 - September 2008
ACS STATE AND LOCAL SOLUTIONS April 2007 - September 2007
Skills
Financial Analysis, Microsoft Excel, Financial Accounting, Outlook, Financial Reporting, Analysis, Account Reconciliation, Risk Management, Business Analysis, Accounting, Data Analysis, Access, Management, Credit, Insurance, Hyperion Enterprise, Process Improvement, Leadership, Accounts Receivable, Accounts Payable, Financial Risk, Hyperion, Reinsurance, Invoicing, SharePoint, Enterprise Risk..., Microsoft Office, Financial Services, SPSS, VBA, Process Simulation, Hlookups, Vlookup, MS Excel Pivot Tables, SQL, DAX, Data Modeling
Education
Drexel University 2006 — 2010
B.S, Business Administration; Accounting
NLACRC January 2003 - August 2014
ACS STATE AND LOCAL SOLUTIONS September 2000 - June 2002
CHILD CARE RESOURCE CENTER February 1999 - September 2000
CHILD AND FAMILY GUIDANCE CENTER July 1997 - January 1999
Skills
Nonprofits, Public Speaking, Fundraising, Event Planning, Community Outreach, Volunteer Management, Program Development, Community Development, PowerPoint, Social Media, Strategic Planning, Team Building, Microsoft Office, Customer Service, Case Management, Teaching, Social Networking, Social Services, Coaching, Management, Group Therapy, Marketing
Education
California State University-Sacramento 2014 — 2016
Social Work
California State University-Northridge
Bachelor of Arts (B.A.), Child Development
SAP January 2014 - December 2014
SAP September 2012 - March 2013
SAP September 2011 - April 2012
Verizon Wireless August 2011 - January 2012
ACS State and Local Solutions September 2010 - March 2011
South Shore Hospital August 2007 - December 2009
Town of Hingham June 2007 - September 2009
Skills
Quality Assurance, PowerPoint, Access, Microsoft Excel, Microsoft Word, Strategy, SAP Portal, Budgets, SAP, Crystal Xcelsius, Confluence, Marketing, Financial Analysis, Time Management
Education
Drexel University 2009 — 2013
Bachelors of Science, Business Administration, Management Information Systems and Marketing
Xerox April 2007 - Present
ACS, State and Local Solutions April 2007 - April 2012
ACS, a Xerox Company April 2007 - April 2012
Fannie Mae September 1992 - March 2007
USAF September 1985 - August 1990
Skills
Project Management, Enterprise Tools, Organizational..., Agile Methodologies, Software Project..., Vendor Management, Change Management, Project Planning, Statistical Tools, PMP, PMO, Requirements Analysis, SharePoint, Security, SDLC, Program Management, Business Analysis, Requirements Gathering, IT Strategy, Visio, Process Improvement, Enterprise Architecture, Team Leadership, Software Development, Oracle, Project Portfolio...
Education
The Johns Hopkins University 1996 — 1998
MS, Computer Sciences
Bowling Green State University 1981 — 1985
BS, Physics and Computer Science
WORKFORCE CENTRAL FLORIDA February 2004 - Present
ACS State and Local Solutions May 2002 - June 2005
AW- AGENCY FOR WORKFORCE INNOVATION October 2001 - April 2002
Education
Kean University 1997 — 2001
Bachelor of Science, Business Mananagement- Intenational Management
Sickle Cell Foundation of Palm Beach County and Treasure Coast 2005 - 2010
Policy Studies Incorporated July 2004 - April 2005
ACS State and Local Solutions February 2001 - June 2004
Department of Children & Families December 1994 - January 2001
Skills
Career Counseling, Mental Health, Mental Health Counseling, Program Development, Psychology, Counseling Psychology, Public Speaking, Case Management, Data Analysis, Psychotherapy, Case Managment
Education
Walden University 2007 — 2012
Walden University 2007 — 2011
PhD, Organizational Psychology
Palm Beach Atlantic University 2002 — 2004
MS, Counseling Psychology
University of Florida 1982 — 1987
BS, Psychology
CenturyLink August 2011 - Present
Snowden, Mayer, and Associates, LLC October 2007 - Present
Qwest Government Services April 2011 - August 2011
STG International May 2010 - April 2011
Access Systems Inc April 2008 - May 2010
PricewaterhouseCoopers June 2006 - October 2007
STG, Inc. December 2004 - June 2006
ACS State and Local Solutions December 2001 - November 2004
Affiliated Computer Services (ACS) 2000 - 2003
Lockheed Martin Global Communications 1998 - 2001
Skills
Proposal Management, Proposal Preparation, Proposal Writing, Re-engineering, Process Improvement, Program Management, RFP, Government Contracting, Government, Federal Government, Management Consulting, Project Management, Strategy, Telecommunications, Management, Business Development, Training, Leadership, Contract Negotiation, Change Management, DoD, Marketing, PMP, Business Process..., Contract Management, CRM, Analysis, Strategic Planning, Team Leadership, Competitive Analysis, New Business Development, Outsourcing, Budgets, Professional Services, Security, Sales, Marketing Strategy, Procurement, Executive Management, Cross-functional Team..., Project Planning, Integration, Vendor Management, Team Building, Government Procurement, Consulting, Business Strategy, Pricing, Business Analysis, Solution Selling
Education
George Washington University 1979 — 1989
MPA & DPA, Public Administration
ConEdison Solutions September 2009 - Present
ACS State and Local Solutions September 1999 - August 2009
Skills
SQL, Integration, Microsoft SQL Server, Software Development, Project Management, Windows Server, C#, ASP.NET, VB.NET
Education
Madurai Kamaraj University 1994 — 1997
Bachelor's degree, Physics
Pacific Gas and Electric Company May 2012 - Present
PG&E March 2007 - October 2012
TechNet March 2005 - May 2006
ACS State and Local Solutions January 2001 - February 2005
Senator Dianne Feinstein January 1999 - November 2000
Senator Barbara Boxer January 1998 - December 1998
Education
James Madison University 1991 — 1995
BS, Political Science
Lafayette High School
Pure Romance by Letty July 2008 - Present
American Bar Association September 2004 - April 2008
ACS State and Local Solutions 2003 - 2004
Education
University of Missouri-Columbia 1997 — 2001
Bachelor's degree, Political Science
PBS 2006 - 2010
ACS 2000 - 2006
ACS State and Local Solutions 2000 - 2006
Skills
Digital Media, Project Management, Microsoft Office, Social Media, Editing, Financial Reporting, Financial Analysis, Budgets, Television, Analysis, Video Production, Variance Analysis
Education
University of Maryland University College 2003 — 2008
Webster Bank August 2013 - Present
Webster Bank September 2008 - Present
Open Solutions August 2006 - September 2008
ACS State and Local Solutions July 1999 - July 2005
ENTEX Information Services September 1990 - February 1999
Skills
Software Development, Analysis, Quality Assurance, SDLC, Visio, Software Project..., Retail Banking, Payment Processing and..., Sales Order Processing...
Education
Florida Institute of Technology 1984 — 1988
Business Administration and Management, General
Central Georgia Technical College March 2013 - Present
Central Georgia Technical College September 2007 - February 2013
Lake City Community College September 2005 - September 2007
ACS State and Local Solutions May 2002 - June 2005
Florida Department of Health September 1998 - April 2001
State of Florida Department of Labor & Employment Security September 1995 - September 1998
State of Florida Department of Labor & Employment Security April 1993 - September 1995
State of Florida Department of Health & Rehabilitation Services July 1991 - December 1992
State of Florida Department of Health & Rehabilitation Services June 1986 - July 1991
Skills
Higher Education, Curriculum Development, Teaching, Curriculum Design, Grant Writing, Public Speaking, Non-profits, Adult Education, Mentoring, Nonprofits, Project Planning, Leadership, Staff Development, Program Management, Fundraising, Human Resources, Tutoring, Training, Event Planning, Strategic Planning, Management, Employee Training, Time Management, Marketing, Budgets, Research, Instructional Design, Community Outreach, Community Development, Leadership Development, Recruiting
Education
University of Central Florida 1983 — 1985
B.A., Elementary Education
Greater Macon Chamber of Commerce Leadership Macon 2010 2010 — 2010
State of Georgia Quick Start 2008 — 2009
Cerified Economic Developer Trainer
ACT WorkKeys 2007 — 2007
Authorized, WorkKeys Job Profiler Training
MTA Bridges and Tunnels April 2011 - Present
New York City Department of Health and Mental Hygiene March 2010 - April 2011
ACS State and Local Solutions December 2009 - March 2010
ACS State and Local Solutions January 2007 - December 2009
Education
Saint John's University - Peter J. Tobin College of Business 1984 — 1988
Bachelor of Science, Finance
Wheaton R-3 August 2007 - Present
Richardson Public Library January 2005 - May 2005
ACS State and Local Solutions 2001 - 2005
Skills
Teaching English as a..., Lesson Planning, Teachers, Curriculum Development, Tutoring, Curriculum Design, Secondary Education, Elementary Education, ESL, Teaching, Staff Development, Literacy, International Education, Grant Writing, Community Outreach
Education
Missouri State University 2007 — 2014
Master of Arts in Teaching, Teaching English as a Second or Foreign Language/ESL Language Instructor, K-12
Texas Woman's University 2003 — 2005
Master, Library Science
University of Wisconsin-Milwaukee 1996 — 2000
Bachelor, Information Resources
Xerox State and Local Solutions October 1983 - Present
Affiliated Computer Services 1983 - Present
Los Angeles Area Chamber of Commerce 2005 - 2014
ACS State and Local Solutions July 2006 - August 2008
Lockheed Martin IMS 1983 - 2006
City of Boston, MA 1973 - 1983
Skills
Team Building, Change Management, Business Analysis, Team Leadership, Program Management, Government, Business Strategy, IT Strategy, Operations Management, Cross-functional Team..., SaaS, Marketing Strategy, CRM, Project Management, Strategic Planning, Customer Service, Coaching, Forecasting, Management, Team Management, Executive Management, Analysis, Outsourcing, Management Consulting, Risk Management, Budgets, Business Development, Leadership, Process Improvement, Business Process..., Negotiation, Strategy, Metrics, Proposal Writing, Six Sigma, Project Planning, New Business Development, Performance Management, Talent Acquisition, Account Management, Contract Negotiation, Vendor Management, Product Management, Consulting, Start-ups, Integration, Strategic Partnerships, Business Intelligence, Training, Solution Selling
Education
Ohio Wesleyan University 1969 — 1973
Bachelor of Arts (BA), Sociology
Northeastern University 1979 — 1983
MPA, Masters in Public Administration
Glenbrook South High School 1964 — 1969
High School, High School Diploma
Summary Of Work Experience Devoted To Superior Customer Relations May 1969 - Present
Express Scripts, Inc. April 2010 - July 2011
SPHERION CORPORATION / HEWITT AND ASSOCIATES September 2009 - July 2010
CHARLES SCHWAB AND COMPANY October 2007 - April 2009
SEARS COMMERCIAL SALES February 2004 - July 2007
ACS STATE AND LOCAL SOLUTIONS November 2002 - March 2003
SPRINT PCS July 1998 - May 2002
Walt Disney World Resorts October 1997 - April 1998
BellSouth Mobility July 1993 - October 1997
Premier Cruise Lines May 1989 - May 1993
Skills
Writer, Author, Licensed Pilot
Education
Bowling Green State University 1968 — 1969
None, Speech
N/A
Regeneron Pharmaceuticals January 2012 - Present
GlaxoSmithKline Consumer Healthcare July 2009 - January 2012
Stiefel Laboratories June 2002 - July 2009
ACS State and Local Solutions October 2000 - June 2002
Skills
HPLC, Biotechnology, Chromatography, GLP, Biopharmaceuticals, Chemistry, Pharmaceutical Industry, LIMS, Analytical Chemistry, Gel Electrophoresis, UV/Vis, GMP, Microsoft Office, Process Improvement, Change Control, Validation, 21 CFR Part 11, SOP, Empower chromatography...
Education
Rensselaer Polytechnic Institute 1993 — 1999
Non-degree coursework, Chemistry
Kalamazoo College 1988 — 1992
BA, Chemistry
City of West Hollywood March 2008 - Present
Duncan Solutions July 2007 - March 2008
ACS State and Local Solutions June 2006 - June 2007
ACS State and Local Solutions March 2003 - July 2006
ACS State and Local Solutions September 2000 - March 2003
Skills
Operations Management, Contract Management, Project Management, Process Improvement, Revenue Analysis, Outsourcing, Staff Development, Microsoft Office 2007, Budgets, Local Government, Government, Public Speaking, Event Management, Leadership, Parking, Management, Contract Negotiation, Program Management, Strategic Planning, Team Building
Education
UCLA 1996 — 1998
M.A., Urban Planning - Regional & Int'l Development
UCLA
B.A., Political Science, Magna Cum Laude
The Westview School January 2012 - May 2012
Texas Department of Family and Protective Services August 2002 - August 2003
ACS State and Local Solutions 2000 - January 2001
North American Medical Management September 1999 - 2000
1999 Pulse Staffing Temporary Agency May 1999 - September 1999
Skills
Recruiting, Interviews, Benefits Administration, New Hire Orientations, Temporary Placement, Training, Temporary Staffing, Customer Service, Public Speaking, Labor Relations, Nonprofits
Education
Indiana University of Pennsylvania
Bachelor of Arts, Political Science
University of Pittsburgh
Masters, Public Administration; Personnel and Labor Relations
ACS, a Xerox Company February 2009 - Present
ACS State and Local Solutions February 2002 - February 2009
Skills
Software Documentation, Microsoft Office, Customer Service, Program Management, Help Desk Support, • Strategic business..., End-User Software..., Network Hardware and..., PC Hardware/Software..., HTML/Web Development, MS Office Professional, Measurement System..., Lean Six Sigma, Java and Java Script, Outsourcing, Process Improvement, Business Process, Business Analysis, Service Delivery, Training & Development, Cross Functional Team..., Training
Education
Sage College, Albany, New York
MBA (Master of Business Administration), Organization Development, 3.7
Sage College, Albany, New York 2006 — 2008
Bachelor Degree of Computer Science, Information Technology, 3.4
Bryant & Stratton College - Albany 2003 — 2005
Associate's Degree, Information Technology, 3.75
NGI Platform for ICT-Professionals, The Netherlands 2000 — 2001
ECDL (European Computer Driving License), Microsoft Office professional, 3.8
Sharif University of Technology 1985 — 1989
Bachelor’s Degree, Technical Industrial Design
Child & Family Resources, Inc. July 2015 - Present
Child and Family Resources December 2010 - June 2015
Teen Outreach Pregnancy Services 2009 - 2010
Every Voice in Action Foundation 2007 - 2009
ACS State and Local Solutions 2001 - 2004
Various Schools, Grade 6 - College 1995 - 2001
Skills
Grant Writing, Community Outreach, Public Speaking, Fundraising, Experienced Team Leader, Effective Project..., Engaging Community..., Project Management, Research, Budgets, PowerPoint, Staff Development, Leadership Development, Microsoft Word, Team Building, Teaching, Process Improvement, Recruiting, Microsoft Office, Public Relations, Attracting and..., Managing Federal Grants, Implementing..., Leadership, Youth Empowerment, Program Development, Youth Leadership
Education
University of Arizona 1993 — 1995
Master of Arts (M.A.), Hispanic Literature
University of Seville, Spain 1992 — 1992
Hispanic Literature
University of Arizona 1988 — 1992
Bachelor of Arts, Spanish
Edward Jones July 2013 - November 2014
Digital Imaging Laser Products, Inc. May 2010 - May 2013
AAA Insurance February 2006 - November 2009
Rape and Suicide Crisis Center of Southeast Texas August 2001 - April 2004
ACS State and Local Solutions August 2002 - August 2003
Lamar State College-Port Arthur April 1999 - August 2002
Skills
Microsoft Excel, Public Speaking, Teaching, Insurance, Outlook, Customer Service, Microsoft Word, Human Resources, Microsoft Office, PowerPoint, Access, Recruiting, Time Management, Employee Relations
Education
DeVry University 2006 — 2008
Bachelor of Science in Technical Management, Human Resource Management
Lamar University 1997 — 1999
Associate of Science, Computer Information Systems
Multi Packaging Solutions February 2005 - June 2009
ACS State and Local Solutions November 2003 - February 2005
Novations Learning Technologies November 2000 - July 2003
Skills
Project Management, Process Improvement, Microsoft Excel, Customer Service, Continuous Improvement, Social Media, Microsoft Office, Human Resources, Lean Manufacturing, Quality Assurance
Education
Lansing Community College 2009 — 2012
General Associates, General Studies, Graduated
Duncan Solutions January 2012 - Present
ACS, a Xerox Company 2009 - 2012
ACS State and Local Solutions 2006 - 2009
Skills
Accounts Receivable, Program Management, Team Building, Operations Management, Contract Management, Process Improvement, Contract Negotiation, Six Sigma, Outsourcing, Business Process..., Proposal Writing, Performance Management, Team Management, Customer Satisfaction, Analysis, Business Analysis, Management, Customer Service, Vendor Management, Human Resources, CRM, Manufacturing, Leadership, Business Planning, MS Project, Strategy, Account Management, Sales, Strategic Planning, Cross-functional Team..., Coaching, Microsoft Office, Project Planning, Forecasting, Microsoft Excel, Negotiation, IT Management, Team Leadership, Business Strategy, Mergers & Acquisitions, Project Management, Training, Integration, Process Engineering, Financial Analysis, Product Development, Management Consulting, Business Development, Start-ups, New Business Development
Education
California State University-Los Angeles
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
City Colleges of Chicago August 2014 - Present
Harold Washington College August 2013 - Present
N/A October 2011 - August 2013
HR Plus Division of Allied Barton Security Services September 2008 - September 2011
Battelle September 2005 - August 2008
Job Giraffe formerly known as Paige Personnel 2008 - 2008
Maurer’s Textile Rental Service May 2004 - April 2005
OfficeTeam 2004 - 2004
ACS State and Local Solutions 2003 - 2004
Olsten Staffing 2003 - 2004
Skills
Accurate Data Entry, Microsoft Office, Customer Service, Federal Government, General Office..., Filing, Copying, Fax, Ordering Office Supplies, Mail Sorting, Voice Mail, Postage Meter, Payment Entry, Lockbox, Basic Accounting, Medical Billing, Data Entry
Education
City Colleges of Chicago-Harold Washington College 2013 — 2015
Associate's Degree, Computer Programming
Kellogg Community College 1998 — 2003
Associate degree, Business Administration
Battle Creek Central High School 1995 — 1998
Diploma of General Studies
Excelsior College August 2014 - Present
IBT/Hamilton (Formerly IBT Global) April 2012 - August 2014
IBT Global October 2004 - April 2012
ACS State and Local Solutions March 2004 - October 2004
Interactive Info November 2001 - April 2002
Building Blocks Project August 2001 - December 2001
Skills
Typing, Adobe Creative Suite, Microsoft Office, Typesetting, Photoshop, InDesign, Illustrator, Dreamweaver, Graphics, Banners, Layout, Publishing, Adobe Acrobat, Project Management, Flyers, QuarkXPress, Pre-press, Mac, Business Cards, Image Manipulation, Stationery, Catalogs, Vector Illustration, Invitations, Brochures, Book Design, Posters, Typeface Design, Microsoft Word
Education
State University of New York at Buffalo
Bachelor of Fine Arts (BFA), Computer Art
Lange Foundation 2013 - Present
The SYGMA Network December 2010 - August 2012
LoJack Corporation June 2005 - September 2009
ACS State and Local Solutions July 2002 - June 2005
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Research, PowerPoint, Strategic Planning, Project Management, Time Management, Teamwork, Nonprofits, Leadership, Training, Project Planning
Education
University of Antelope Valley 2009 — 2010
Pharmacy technician, Pharmacy
Antelope Valley College 1999 — 2005
Nursing