AmeriHealth Caritas
Industry: Commercial organization
DescriptionFounded: 1982 Subsidiaries: AmeriHealth Caritas Pennsylvania, Parent organization: Independence Blue Cross
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AmeriHealth Caritas Employees
Diversified Management Group LLC May 2015 - Present
AmeriHealth Caritas May 2013 - December 2014
AmeriHealth Caritas January 2012 - May 2013
Universal American October 2009 - August 2011
WellCare June 2006 - May 2009
Skills
Provider Relations, HIPAA, Health Insurance, Managed Care, Medicaid, Insurance, Healthcare Information..., Healthcare, Network Development, Process Improvement, Software Documentation, Healthcare Management, Employee Benefits, Medicare, SharePoint, Customer Service, Hospitals, Vendor Management, EMR, EHR
Education
Lansing Community College 1997 — 1999
General Business coursework
AmeriHealth Caritas September 2014 - Present
La Salle University August 2013 - July 2014
Philadelphia Flyers January 2014 - June 2014
Philadelphia Flyers October 2013 - January 2014
Ranbaxy May 2013 - August 2013
Philadelphia Flyers January 2013 - May 2013
Babe Ruth League Inc. October 2012 - February 2013
Witos Consulting, LLC April 2012 - October 2012
Gertrude Hawk Chocolates November 2010 - August 2012
NCAA May 2012 - May 2012
Skills
Social Media Marketing, Social Media, Photoshop, Customer Service, Public Speaking, InDesign, Research, Facebook, Public Relations, Feature Articles, Social Networking, Newsletters, Microsoft Office, Illustrator, Proofreading, Salesforce.com, Event Planning, Publication Design:..., Photography, Corporate Communications, Intranet, Survey Design, Zopim, Constant Contact, Internal Communications, Company Newsletters, Online Communications
Education
La Salle University 2013 — 2014
Master of Arts (M.A.), Professional and Business Communication
Rider University 2011 — 2013
Bachelor of Arts (B.A.), Public Relations
Middlesex County College 2012 — 2012
Web Design and Production Certificate
Middlesex County College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts: English
Mother Seton Regional High School 2005 — 2009
AmeriHealth Caritas January 2015 - Present
Avita Pharmacy Solutions January 2014 - October 2014
Blue Cross Blue Shield of Louisiana November 2012 - October 2013
Blue Cross Blue Shield of Louisiana November 2010 - November 2012
Blue Cross Blue Shield of Louisiana February 2009 - October 2010
Blue Cross Blue Shield of Louisiana June 2000 - January 2009
Skills
Privacy Law, HIPAA, Customer Service, Medical Terminology, Healthcare Reimbursement, Appeals, Claims Auditing, Health Insurance, Global Compliance, Policy, Medicare, ICD-9, Access, Analysis, Business Analysis, Claim, Data Analysis, Healthcare, Healthcare Industry, Insurance, Leadership, Managed Care, Medicaid, Process Improvement, SharePoint, Software Documentation, Strategic Planning, Visio
Education
University of Phoenix 2014 — 2015
Bachelor of Science (BS), Health Services Administration, Junior
Our Lady of the Lake College 2011 — 2015
Health Services Administration, Junior
Our Lady of the Lake College 2011 — 2015
W. L. Gore & Associates August 2014 - Present
AmeriHealth Caritas May 2013 - August 2014
AstraZeneca January 2012 - May 2013
AstraZeneca January 2008 - January 2012
Siemens Healthcare Solutions July 2004 - January 2008
QVC November 2000 - July 2004
Comcast Cable March 1999 - November 2000
ENV Services 1993 - 1997
Skills
Instructional Design, E-Learning, Adult Education, Project Management, Distance Learning, Coaching, Needs Analysis, Training, Instructor-led Training, Leadership Development, Leadership, Management, Strategy, Human Resources, Learning Management..., Captivate, Employee Training, Learning Management, Training Delivery, Blended Learning, Workshop Facilitation, ADDIE, Technical Writing, Performance Improvement, Organizational...
Education
Pennsylvania State University-Great Valley Graduate Center 1995 — 2001
M.Ed, Instructional Systems
University of Delaware 2012 — 2012
Project Management Certificate, Project Management
Shippensburg University of Pennsylvania 1986 — 1990
B.A, Speech Communications
AmeriHealth Caritas December 2013 - Present
Health First February 2011 - November 2013
Health Net March 2002 - December 2010
Skills
Medical Billing, Employee Benefits, Process Improvement, Insurance, Health Insurance, Software Documentation, Customer Service, Hospitals, Data Entry, Invoicing
Education
Rogue Community College
AmeriHealth Caritas May 2013 - Present
DC Chartered Health Plan, Inc March 2010 - April 2013
DC Chartered Health Plan, Inc July 2006 - February 2010
Ethiopian Telecom Corp January 2002 - October 2005
Skills
Financial Reporting, Budgets, Internal Controls, Risk Management, Auditing, Financial Modeling, Analysis, Forecasting, General Ledger, Variance Analysis, Accounting, Financial Statements, Finance, Business Intelligence, Financial Accounting, GAAP, Internal Audit
Education
Maharishi University of Management 2005 — 2007
Master of Business Administration (MBA)
Inovalon November 2014 - Present
AmeriHealth Caritas February 2014 - November 2014
AmeriHealth Caritas February 2010 - February 2014
UnitedHealth Group March 2009 - February 2010
Devon Health Services September 2006 - March 2009
Skills
HEDIS, Data Analysis, Quality Management, Analysis, Healthcare
Education
Penn State University 2002 — 2006
Bachelor of Arts (BA), International Politics
AmeriHealth Caritas July 2013 - Present
PA Labor & Industry 2009 - July 2013
Department of Public Welfare April 2011 - October 2011
Bank Of America June 2006 - April 2009
Skills
Office Administration..., Internal and External..., Customer Service, Account Management, Data-Entry and..., Claims Processing, Database Management and..., Leadership
Education
Northampton Community College 2009 — 2010
Alvin A Swenson Business Center
Certification, Business Administration and Management, General
AmeriHealth Caritas February 2014 - Present
Currently applying for new opportunities December 2013 - Present
Kindred Healthcare March 2011 - Present
Vibra Hosital Charleston March 2011 - December 2013
Georgetown Hospital System 2007 - 2012
Waccamaw community hospital December 2002 - March 2011
Conway Medical Center November 2000 - December 2002
Skills
Case Management, Customer Service, Nursing, Hospitals, Healthcare, Utilization Management, Acute Care, Home Care, Medical/Surgical, Inpatient, ICU, ACLS, Critical Care, Healthcare Management, Patient Advocacy, JCAHO, Managed Care, Clinical Research, Medicaid, Medicare, Healthcare Information..., Meditech, EMR, Case Managment, Patient Safety, Healthcare Consulting, EHR, Quality Improvement, Physician Relations, BLS, Utilization Review, Revenue Cycle, HIPAA, Physicians, Elder Care, Health Education, Wound Care, Telemetry, Cpr Certified, Medicine, Medical Coding, Patient Education, Ambulatory, Performance Improvement, IV, Nursing Management, Certified Case Manager, Long-term Care, Orthopedic, Emergency Room
Education
Medical University of South Carolina 2004 — 2007
Bachelors of Science, Nursing
Reading Area Community College 1988 — 1991
Associate Science, Nursing
AmeriHealth Caritas May 2014 - Present
Aetna May 2000 - August 2013
Telerx June 1997 - April 2000
STORES AUTOMATED SYSTEMS, INC. (SASI) January 1997 - May 1997
RMH TESLEERVICES August 1995 - December 1996
Skills
SQL, Visio, SharePoint, Project Management, Business Requirements, Requirements Analysis, SDLC, Databases, Access, Business Analysis, Software Documentation, Website Creation, Microsoft SQL Server, XML, Java, Web Development, Agile Methodologies, Web Design, Graphic Design, EDI, Healthcare Information..., HTML, PowerPoint, Applications Software..., Software Development, Analysis, Software Project...
Education
Philadelphia University
Bachelor of Science (BS), Management Information Systems
Philadelphia High School for Girls 1987 — 1990
AmeriHealth Caritas April 2015 - Present
Centene Corporation January 2015 - April 2015
Community Health Solutions of America September 2013 - January 2015
West Calcasieu Cameron Hospital September 2012 - September 2013
Ambulatory Surgical Center December 2003 - September 2012
Skills
Microsoft Office, Customer Service, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Healthcare, HIPAA, Revenue Cycle, Accounts Receivable, Data Entry, Hospitals, Healthcare Management
Education
McNeese State University 2001 — 2003
Sam Houston High School 1997 — 2001
Diploma
AmeriHealth Caritas June 2015 - Present
Pinpoint IT Services/ Wellpoint July 2014 - April 2015
High Point Solutions/BCBS of TN April 2013 - December 2013
HealthNow New York Inc. November 2012 - February 2013
MVP Health Care June 2009 - November 2012
Rocky Mountain Health Plans August 2002 - June 2009
QML Pathology March 2001 - May 2002
Skills
NetworX 4.31, NetworX 4.51, NetworX 4.71, NetworX Provider..., NetworX Provider..., Facets Claims Payment..., NetworX Provider..., Facets back end tables..., Processing Control..., NetworX, Contract Pricing, Problem Solving, Claim, Access, Macess, Provider Relations, Medicaid, HIPAA, Quality Assurance, Medicare, Contract Management, Provider Networks, Healthcare Information..., ICD-10, Health Insurance, Cerner, Testing, Requirements Analysis, Managed Care, Process Improvement, ICD-9, SDLC, Business Analysis, Vendor Management
Education
Odessa College 1992 — 1995
Associate Applied Science, Clinical Laboratory Science
Odessa College 1989 — 1992
Associate Arts, Business Administration
AmeriHealth Caritas November 2012 - Present
The TriZetto Group August 2011 - November 2012
WellPoint September 2009 - July 2011
WellPoint June 2006 - September 2009
Skills
Requirements Analysis, Software Project..., Business Analysis, Quality Assurance, Sybase, SDLC, Software Development, Software Quality..., Requirements Gathering, Unix Shell Scripting, Systems Analysis, Visio, PL/SQL, User Acceptance Testing, TriZetto Facets, Healthcare Information..., SQL, Microsoft SQL Server, Testing, System Testing, Business Requirements, Sybase Performance..., PMP, Test Planning, Solution Architecture, Structured Query..., Software Documentation, Data Warehousing, Oracle
Education
Pondicherry University 2002 — 2006
Bachelor of Technology (B.Tech.), Chemical Engineering
Highmark Health Options January 2015 - Present
AmeriHealth Caritas June 2014 - January 2015
DST Health Solutions October 2011 - March 2014
The AmeriHealth Mercy Family of Companies April 1999 - October 2011
St Agnes Medical Center January 1991 - April 1999
Skills
Software Implementation, Consultative Selling, RFP, Solutions Development, Project Portfolio..., Process Improvement, Informatics, Business Intelligence, Management, HIPAA, Medicaid, Leadership, Healthcare Management, Healthcare Information..., Healthcare, Managed Care, Program Management, Business Analysis, Healthcare Industry, Strategic Planning, Healthcare Consulting, Project Management, Vendor Management, Medicare
Education
Widener University
MSN, Nursing Administration
Neumann College 1979 — 1983
BSN, Nursing
AmeriHealth Caritas April 2014 - Present
Independence Blue Cross August 2013 - April 2014
Independence Blue Cross July 2008 - August 2013
City of Philadelphia July 2011 - November 2011
Skills
Call Center, Workforce Management, Team Building, Business Process..., Human Resources, Process Improvement, Quality Assurance, Technical Support, Call Centers, Contact Centers, Vendor Management, Forecasting, Management, Time Management, Leadership, Analysis, Training, Business Analysis, Customer Service, Data Analysis, Project Management, Strategic Planning, Health Insurance, Cross-functional Team...
Education
Peirce College 2014 — 2016
Bachelor of Science Business Administration (B.S.), Business Management Current GPA 3.06
Peirce College
AmeriHealth Caritas June 2015 - Present
ENMAX May 2014 - February 2015
Enbridge February 2012 - May 2014
Husky Energy April 2010 - February 2012
Pembina Pipeline Corporation March 2010 - March 2010
Talisman Energy May 2006 - October 2009
TELUS Communications February 2005 - May 2006
Alberta Transportation/EDS May 2004 - December 2004
TELUS Communications February 2003 - April 2004
TELUS Communications February 2002 - August 2002
Skills
Database Administration, Data Architecture, Database Design, ERP, Data Modeling, Performance Tuning, Software Development, Oracle, Enterprise Architecture, SharePoint, Business Analysis, SDLC, Systems Analysis, Data Warehousing, IT Strategy, Databases, Consulting, Data Marts, PL/SQL, Solution Architecture, ETL, Business Objects, Business Intelligence, Telecommunications, SQL, Unix, Requirements Analysis, Integration, Data Migration, Requirements Gathering, SSRS, Software Project..., Disaster Recovery, Business Process, T-SQL
Education
Московский Государственный Университет Путей Сообщения (МИИТ) / Moscow State University of Transport (MIIT)
Master's Degree, Electrical Engineering
AmeriHealth Caritas June 2015 - Present
Century 21 August 2013 - Present
Community Health Solutions of America July 2012 - October 2014
Skills
Real Estate, Selling, Investment Properties, Customer Service, Sellers, First Time Home Buyers, Sales, Negotiation, Marketing, Short Sales, Relocation, Listings, Investors, Sales Management, Foreclosures, Residential Homes, Marketing Strategy, Real Estate Transactions, Investments, New Business Development
Education
Louisiana State University in Shreveport
Bachelor of Science (BS), Accounting
AmeriHealth Caritas June 2013 - August 2013
Skills
HRIS, Employee Relations, Onboarding, Human Resources, Employee Benefits, PeopleSoft, Applicant Tracking..., Performance Management, Recruiting, Talent Acquisition, New Hire Orientations, College Recruiting
Education
Pennsylvania State University-Penn State Berks 2012 — 2016
Applied Psychology
AmeriHealth Caritas September 2012 - Present
Mitchell and Titus LLP August 2010 - April 2012
Mitchell and Titus LLP June 2009 - August 2009
Pennsylvania Convention Center Authority June 2008 - August 2008
Thomas Jefferson University Hospitals - Methodist June 2007 - August 2007
Skills
Microsoft Excel, Microsoft Word, Lotus Notes, Team-oriented, Microsoft Power Point, Oral & Written..., Auditing, External Audit, Internal Audit, Internal Controls, PeopleSoft
Education
St. Joseph's University 2006 — 2010
Bachelor of Science (BS), Accounting
AmeriHealth Caritas December 2011 - Present
Automated Health Systems June 2010 - December 2011
Unisys January 2009 - March 2010
Skills
Contract Negotiation, Contract Management, Network Development, Provider Relations, Provider Network..., Provider Enrollment, Patient Centered..., Auditing, Health Care Regulation, Health Policy, Medicaid, Medicare/Medicaid..., Microsoft Office, Managed Care, Healthcare Consulting, Medicaid Managed Care, Policy, Training, Physician Relations, Provider Education, Healthcare Analytics, Health Insurance, HEDIS, NCQA, Healthcare, Provider Networks, Accountable Care, Medical Terminology, Healthcare Industry, Healthcare Management, HMO, Medicare, Physicians, Health Information..., EMR, Network Contracting, Insurance, Practice Management, Physician Network..., Hospital Contracting, Quality Improvement, Program Management, Customer Service, Team Building, Management, Process Improvement, Strategic Planning, Leadership, HIPAA, Healthcare Information...
Education
Our Lady of the Lake College 2003 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Louisiana State University and Agricultural and Mechanical College
AmeriHealth Caritas May 2014 - Present
AmeriHealth Caritas April 2012 - May 2014
BESAM May 2009 - March 2012
BESAM October 2008 - May 2009
Skills
Research and analysis..., Efficiency-driven..., Implementation of new..., Account maintenance and..., Organizational..., Accounts Payable, Process Improvement, Research, Microsoft Excel, PowerPoint, Business Process..., Management, Budgets
Education
Peirce College 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting
Temple University 2003 — 2008
Bachelor of Arts (B.A.), History
AmeriHealth Caritas August 2015 - Present
CVS Health 2014 - Present
Home March 2012 - Present
Caremark Specialty Pharmacy February 2011 - August 2012
Tango bistro 2012 - 2012
PMA Capital Corp April 2002 - June 2008
Skills
Food & Beverage, Customer Service, Healthcare, typist, poker dealer, Pharmacy Technicians, Modeling, Acting, Voice Acting, Singer-songwriter, bartender, Blackjack, Typing, Waitressing, Computer Proficiency, Microsoft Office, Microsoft Excel, Internet Explorer, Telephone Reception, Telephone Manner, Organizational &..., Serve Safe Certified, Catering, Cooking, Event Planning
Education
Lincoln Technical Institute-Philadelphia 2010 — 2011
Pharmacy Technician, Pharmacy Technician/Assistant
John W. Hallahan Catholic Girls' High School 2000 — 2004
High School
AmeriHealth Caritas November 2013 - Present
Marlin Business Services Corp May 2013 - November 2013
MC3 July 2009 - May 2013
EwingCole May 2008 - June 2008
Skills
Graphic Design, Project Management, Mac & PC Proficient, PowerPoint, Microsoft Word, Microsoft Excel, Adobe Photoshop CS6, Adobe Illustrator CS6, Adobe InDesign CS6, Adobe Flash CS6, Adobe Dreamweaver CS6, Adobe Soundbooth CS6, Adobe Acrobat X Pro, TeamViewer, Camtasia, Microsoft Office, Adobe Acrobat, QuarkXPress, Project Coordination, eLearning Articulate, Typography, Healthcare, Advertising, Marketing Communications, InDesign, Logo Design, Multimedia, Adobe Creative Suite, Illustrator, Layout, Photoshop, Photography, Mac
Education
Lock Haven University of Pennsylvania 2004 — 2009
B.F.A Bachelor's of Fine Arts, Graphic and Online Design
Universidad Cassino, Italy 2007 — 2007
Summer Abroad, Fine Arts
Upper Darby High School 2000 — 2004
AmeriHealth Caritas June 2013 - Present
Freelance Editing May 2007 - Present
Weston Solutions, Inc. May 2011 - March 2013
McBee Associates, Inc. November 2008 - May 2011
Roska Direct October 2008 - October 2008
Harcourt Education August 2007 - September 2008
Saunders Writing Center September 2004 - May 2007
Quilt February 2007 - April 2007
Wordsmith Awards February 2005 - April 2007
Rheumatology Practice 2000 - 2006
Skills
Copy Editing, Proposal Writing, Editing, Proofreading, Technical Writing, Adobe Acrobat, Newsletters, Microsoft Office, Training, Copywriting, SharePoint, Blogging, Creative Writing, PowerPoint, Writing, Social Media, Proposal Support, Microsoft Excel, Word templates, RFP, Troubleshooting, Proposal Production, Federal Proposals, Databases, Publications, Photoshop, Healthcare, InDesign
Education
Saint Joseph's University 2011 — 2015
Master of the Arts, Writing Studies
University of Tampa 2004 — 2007
Bachelor of the Arts, Writing
Mount Holyoke College 2003 — 2004
French & Italian
The AmeriHealth Caritas Family of Companies August 2013 - Present
AmeriHealth Caritas June 2013 - August 2013
The AmeriHealth Mercy Family of Companies June 2012 - October 2012
The AmeriHealth Mercy Family of Companies June 2011 - August 2011
Education
La Salle University 2009 — 2013
Bachelor of Arts (B.A.)
AmeriHealth Caritas June 2012 - Present
Aetna August 2010 - June 2011
WELLCARE HEALTH PLANS, INC February 2009 - August 2010
WELLCARE HEALTH PLANS, INC January 2006 - February 2009
WellCare Health Plans April 2005 - September 2005
CYTOVANCE BIOLOGICS, INC 2002 - 2004
GENZYME CORPORATION/NOVAZYME PHARMACEUTICALS January 1999 - January 2002
Skills
Medicare, Medicaid, HIPAA, Compliance, Managed Care, Health Insurance, Insurance, Provider Relations, Vendor Management, Process Improvement, Business Process..., Auditing, Word, Excel, PowerPoint, SharePoint, Access, Outlook, Visio, Training, Medical Compliance, Analysis, Healthcare, Marketing, HMO
Education
Raritan Valley Community College
LIBERAL ARTS ASSOCIATES
AmeriHealth Caritas December 2014 - Present
AmeriHealth Caritas April 2014 - November 2014
DaVita July 2013 - March 2014
Amedisys June 2012 - May 2013
Brookdale Senior Living September 2011 - March 2012
Peaks Home Health - Horizon Bay Retirement Living December 2009 - September 2011
Total Longterm Care July 2007 - December 2009
Innovative Senior Care (American Retirement Corporation / Brookdale Senior Living) June 2006 - July 2007
Health One - Swedish Medical Center June 2002 - June 2006
Skills
Home Care, Conflict Resolution, Medicare, Healthcare, Nursing, Case Managment, Medicaid, Rehabilitation, Palliative Care, Healthcare Management, Orthopedic, Elder Care, Gerontology, Long-term Care, Wound Care, Physician Relations, Managed Care, Employee Benefits, Clinical Research, EMR, Hospitals, Treatment, Program Development, Pediatrics, Healthcare Consulting, HIPAA, Case Management, Policy, Patient Education, Healthcare Information..., Leadership
Education
Western Governors University 2014 — 2015
Bachelor's Degree, BSN
University of Phoenix 2008 — 2010
MBA, Health Care Concentration
Monash University 1997 — 1999
Graduate Diploma of Nursing (Community Health), Community Health and Preventive Medicine
Monash University 1988 — 1995
Bachelor of Arts, History, Social Geography
Alfred Hospital 1984 — 1987
Certificate, RN
AmeriHealth Caritas September 2014 - Present
Connolly September 2012 - Present
First Coast Service Options, Inc. April 2010 - November 2012
Walgreens 2005 - 2010
Skills
VITA Participant, Golf Professional
Education
Nova Southeastern University 2006 — 2008
Master Business Administration, Business Administration
University of Tampa 2000 — 2004
Bachelors Business Administration, Business Management
AmeriHealth Caritas May 2014 - Present
Independence Blue Cross April 2010 - May 2014
Independence Blue Cross September 2006 - April 2010
Independence Blue Cross February 2000 - September 2006
Skills
Accounting, Budgets, General Ledger, Finance, Account Reconciliation, Banking, Management, Coaching, Customer Satisfaction, Research, Treasury, Retail, Networking, Loss Prevention, Access, Process Improvement, Accounts Receivable, Leadership, Internal Audit, Insurance, Analysis, Business Process, Business Process..., Customer Service, Financial Analysis, Project Management, Team Leadership, Employee Benefits, Sarbanes-Oxley Act
Education
La Salle University - School of Business Administration 1988 — 1992
BS, Accounting
Salesianum HS 1983 — 1987
Diploma
St. Clement School 1975 — 1983
AmeriHealth Caritas Partnership & AmeriHealth Caritas April 2013 - Present
AmeriHealth Caritas Partnership December 2011 - August 2013
AmeriHealth Caritas July 2008 - December 2011
Red Tettemer January 2007 - July 2008
American Tower October 2002 - December 2004
Skills
Social Media, Social Media Marketing, Project Management, Time Management, Research, Budgets, Leadership, Digital Marketing, Community Development, Organizational..., Data Analysis, Event Planning, CRM, Geography, Advocacy, Strategic Planning, Proposal Writing, Microsoft Office, Fundraising, Policy, Human Geography, Financial Analysis, Social Justice, Cultural Anthropology, Demographic Analysis, Nonprofits, Management, Public Speaking, Program Management, Marketing, Healthcare, Strategy
Education
Rowan University 2010 — 2015
Bachelor of Arts (B.A.), Geography, Geographic Inquiries Into Global Issues, 3.7
The University of the Arts 2001 — 2002
Multimedia Design
Vibra Healthcare March 2014 - Present
AmeriHealth Caritas November 2013 - August 2014
Roper St. Francis Healthcare October 2012 - February 2014
Air Methods June 2011 - February 2013
Alamance Regional Medical Center June 2009 - June 2011
UMDNJ April 2003 - November 2004
Skills
Leadership, Training, Surgery, Critical Care, Emergency Room, Pediatrics, Hospitals, Healthcare, Acute Care, Nursing, Healthcare Management, Patient Safety, Inpatient, Transplant, ICU, Utilization Review, CPR Certified, BLS, ACLS, HIPAA, EMR, Healthcare Information..., Medicine, Medical-Surgical, Medical Terminology, Quality Improvement, Health Education, Nursing Education, Patient Education, PALS, Physician Relations, IV, Telemetry, Medication..., Treatment, Patient Advocacy, Medicare, Managed Care, Wound Care, EKG, Registered Nurses, Primary Care
Education
Liberty University 2010 — 2014
In Progress, Registered Nursing/Registered Nurse
Walters State Community College 1992 — 1995
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
AmeriHealth Caritas August 2011 - Present
Pennsylvania Virtual Charter School July 2008 - September 2010
Pennsylvania Virtual Charter School November 2007 - March 2008
Skills
Human Resources, Recruiting, New Hire Orientations, Temporary Placement, Leadership, Time Management, Policy, Executive Recruitment..., Research, Logistics, Coordinating..., Close Attention to..., Program Management, Exceptional Planning, Exceptional project..., Organized Multi-tasker, Creates a positive..., Project Management, Thrives in fast-paced..., Demonstrates desire and..., Relationship Builder, Highly Organized &..., Prioritize effectively, Atlanta, HRIS, Taleo, SuccessFactors, Concur, HireRight, Verifications Inc., Visio, Survey Monkey
Education
Villanova UniversityNovember 2008 2008 — 2008
SHRM Certification, Professional Human Resource Management
Pennsylvania State University-Great Valley Graduate Center 2002 — 2006
BS, Business Managment
Ralph Lauren January 2014 - Present
Right Angle Solutions Inc. December 2013 - Present
Hudson Group October 2013 - Present
BelovED Community Charter School September 2013 - Present
AmeriHealth Caritas November 2012 - August 2013
Merck 2007 - 2012
Merck 2003 - 2007
Merck 1999 - 2003
Skills
Pharmaceutical Industry, Project Management, Vendor Management, Business Intelligence..., Data Management, Business Analysis, SDLC, Six Sigma, SQL, Cognos, Cross-functional Team..., Computer System..., Change Control, ITIL Certified, GxP, Requirements Gathering, System Testing, SharePoint, BMC Remedy, JIRA, Process Improvement, Data Warehousing, Management, Integration, Informatica, ITIL, Business Intelligence, Business Objects, Software Development, Software Project..., Testing, Visual Basic, Software Documentation, SAP, Project Portfolio..., OBIEE, Microstrategy, Dashboard, Crystal Reports, Business Requirements, Business Process
Education
Penn State University 1996 — 1998
Management Information Systems
QuiqMeds October 2014 - Present
AmeriHealth Caritas November 2013 - October 2014
MEDecision February 2007 - February 2013
Princeton Information November 2004 - February 2007
Intracorp January 2003 - February 2004
CIGNA January 2001 - January 2003
Skills
Healthcare Information..., Websphere, LDAP, AIX, VMware, Unix, PMO, Disaster Recovery, Visio, Integration, BCP, Call Center, Six Sigma, Resource Management, Project Management, Rowing, Call Centers, Vendor Management, Vendor Management..., Third Party Vendors, Third Party Vendor..., Vendor Management Skills, New Vendor Development, Strategic Supplier..., IT Leadership, IT Relationship..., IT Performance..., Data Center, Strategy, Leadership, Management, IT Strategy, Team Building, Business Process..., Business Analysis, Process Improvement, Cross-functional Team..., Access, Agile Methodologies, Software Documentation, Enterprise Architecture, Data Warehousing, Team Management, SDLC, Software Project..., IT Management, PMP, SharePoint, General Awesomeness, Business Process
Education
Saint Joseph's University 2001 — 2002
Executive MBA, Business Administration and Management, General
University of Pennsylvania 1997 — 2001
MS, Organizational Dynamics
St. Joseph's University 1982 — 1986
Bachelor's degree, Business Management
AmeriHealth Caritas January 2013 - Present
AmeriHealth Caritas July 2009 - January 2013
Skills
Talent Acquisition, Human Resources, Taleo, PeopleSoft, SuccessFactors, Microsoft Office, Applicant Tracking...
Education
Lebanon Valley College
Bachelor's degree, Business Administration
AmeriHealth Caritas November 2011 - Present
The O'Quinn Law Firm 2004 - 2009
Skills
Medicaid, HIPAA, Healthcare, Managed Care, Process Improvement, Provider Relations, Employment Law, Legal Research, Legal Writing, Strategic Planning, Insurance, Regulatory Affairs, Utilization Management, Healthcare Management, Health Insurance, Customer Service, Microsoft Office, Public Speaking, Management, Operations Management, Business Process..., Business Strategy
Education
University of Houston Law Center 2001 — 2004
Doctor of Law (JD), Healthcare & Policy
Louisiana State University 1995 — 1999
Bachelor of Science (BS)
AmeriHealth Caritas July 2013 - Present
Gap Inc. October 2011 - Present
Skills
Customer Service, Close Attention to..., Cashiering, Time Management, Data Entry, Telephone Skills, Teamwork, Visual Merchandising, Retail Sales, Loss Prevention, Store Management, Merchandising, Retail, Office Administration, Fashion, Inventory Management, Inventory Control
Education
Lincoln University 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Human Services, General
United Health Care June 2015 - Present
AmeriHealth Caritas November 2013 - May 2015
NTT DATA March 2013 - November 2013
Aetna June 2011 - February 2013
Aetna February 1998 - February 2013
Skills
Insurance, Health Insurance, Claim, Medicare, Underwriting, Employee Benefits, Call Centers, Process Improvement, Customer Service, Property & Casualty..., Claims Management, Disability Insurance, Outlook, Brokers, Access, Business Analysis, Policy Analysis, Microsoft Office, Visio, Policy Writing, Process Management, Microsoft Word, Managed Care, Team Building, Leadership, Policy, Account Management, Medicaid, Microsoft Excel, Provider Relations, Long-term Care, HIPAA, Commercial Insurance, Benefits Administration, Analysis, Fundraising, Training, Lotus Notes, Vendor Management, Strategic Planning, Healthcare
Education
University of Phoenix 2003 — 2005
MBA, Healthcare Management
Pittsburg State University 1994 — 1996
BA in Communications, Broadcast Journalism/Sociology
AmeriHealth Caritas April 2015 - Present
AmeriHealth Caritas May 2013 - April 2015
Vonage November 2010 - May 2013
Vonage August 2009 - November 2010
Skills
Social Media, Social Networking, Facebook Marketing, Facebook, Twitter, Tumblr, Wordpress, Blogging, Pinterest, Instagram, Foursquare, Customer Experience, Business Analysis, Microsoft Office, Operations Management, Writing, Revenue Growth..., Customer Value Creation, Building Customer..., Thought Leadership, Brand Loyalty, Online Media Management, Blogger, Creative Writing, Customer Service..., Creativity, Creative Solutions, Interpersonal..., Telecommunications, Value Creation, Communication Skills, Cross-functional Team..., Cross-functional..., Data Analysis, Music, Flute, Vocalist, Google+, GetGlue, LinkedIn, Mobile Marketing, Email Marketing, Mac, PC, Photoshop, Digital Photography, Customer Retention, Process Improvement, Analysis, Call Centers
Education
Rutgers, The State University of New Jersey-New Brunswick 2003 — 2007
English Language and Literature, General
Wilmington University September 2014 - Present
AmeriHealth Caritas June 2014 - Present
PA Associates, Inc. August 2001 - Present
AmeriHealth Caritas January 2014 - May 2014
META Group (now Gartner) July 2000 - August 2001
KPMG Consulting December 1997 - July 2000
Comdisco March 1996 - December 1997
Skills
Program Management, Project Management, Healthcare, Healthcare Information..., Process Improvement, Vendor Management..., Business Process..., Financial Forecasting, Project Delivery, Business Strategy, Management Consulting, Vendor Contracts, Budget Process, Compliance, Regulatory Analysis, Disaster Recovery, Business Continuity..., Grants, Philanthropy, Mentoring, Negotiation, PMP, Research, Analysis, Microsoft Project Server, SharePoint, PRINCE2, Capital Budgeting, Vendor Management, Management, IT Strategy, SDLC, PMO, E-commerce, Strategy, CRM, Leadership, Training, Consulting, Requirements Analysis, Security, Data Center, Executive Management, Project Portfolio..., Governance, Mergers & Acquisitions, Information Technology, Human Resources, Telecommunications
Education
Johns Hopkins School of Medicine 2011 — 2012
Clinical Informatics, Healthcare
Wilmington University 2011 — 2012
MS, Health Care Administration
Webster University 2003 — 2004
MA, Management
Cinnaminson HS
Cinnaminson HS
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Science (B.S.), Business / Nutrition
AmeriHealth Administrators October 2014 - Present
PNC August 2014 - February 2015
AmeriHealth Caritas April 2013 - August 2014
MMIS January 2011 - February 2013
Kaiser Family Foundation March 2009 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, C, Team Building, Project Management, Management, SQL, Analysis, Troubleshooting, Access, Process Improvement, HTML, Software Documentation, Quality Assurance, Strategic Planning, MS Project, Business Analysis, Data Analysis, Change Management, Visio, System Administration, Training, Financial Analysis, Requirements Analysis, SharePoint, Healthcare, Use Case Analysis, SDLC, Technical Writing, User Stories, UAT coordination, Editing, Management Consulting, Databases, Requirements Gathering, Business Requirements, Systems Analysis, Waterfall, Functional..., Requirement..., Gap Analysis, User Acceptance Testing
Education
Metropolitan College of New York 2006 — 2008
Master's degree, Business/Managerial Economics
Prime Technology Group, LLC July 2015 - July 2015
AmeriHealth Caritas April 2015 - June 2015
Sears Holding Company / Kmart November 2012 - April 2014
National Yiddish Theatre - Folksbiene December 2009 - December 2011
Live Marketing 2005 - 2009
Skills
Social Media, Social Media Marketing, Writing, Theatre, Copywriting, SEO copywriting, Conceptual Copywriting, Lyricist, Web Design, Online Marketing, Comedy, Musical Theatre, Nonprofits, Advertising, Creative Writing, Performing Arts, Integrated Marketing, Entertainment, Website Development, Social Networking, Acting, Blogging, Voice Over, Marketing, Film, WordPress, Editing, Magazines, Plays, Music, Improvisation, Stage, Drama, Voice Acting, Publicity, Singing, Playwriting, Email Marketing, Event Management, Web Content, SEO Copywriting, Event Planning, SEO, Storytelling, Public Relations
Education
Northwestern University 2003 — 2005
Master of Arts (M.A.), Theatre/Theater
SUNY at Buffalo 1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General
Ward Melville HS 1989 — 1992
High School Diploma, English Language and Literature/Letters
Family and Child Health Project September 2013 - August 2015
Kaleidoscope Family Solutions, Inc. March 2015 - June 2015
PerformCare® June 2014 - August 2014
Ambulatory Blood Pressure Laboratory September 2013 - December 2013
AmeriHealth Caritas June 2013 - August 2013
Skills
Teamwork, Community Outreach, Leadership, Microsoft Office, Project Management, Marketing, Biobehavioral Health, Research, Enthusiasm to learn, Creativity, Dedication to..., SPSS
Education
Rutgers University – Camden 2015 — 2016
Accelerated Bachelor of Science (A.B.S.), Nursing
Penn State University 2011 — 2015
Bachelor of Science (B.S.), Biobehavioral Health
Shawnee High School 2007 — 2011
High School Diploma
McKesson September 2013 - Present
Plan Prosper Grow Consulting, LLC January 2013 - Present
AmeriHealth Caritas May 2013 - September 2013
AmeriHealth Administrators May 2008 - May 2013
Independence Blue Cross February 2002 - May 2008
Walmart October 1995 - February 2002
Skills
Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft Visio, Microsoft Project, Microsoft PowerPoint, Microsoft SharePoint, User Acceptance Testing..., AGILE Methodology, Waterfall Methodology, Customer Service, Health Insurance, Business Analysis, Business Requirements, Thought Leadership, SharePoint, Vendor Management, Agile Methodologies, Insurance, Employee Benefits, Access, Quality Assurance, Cross-functional Team..., Waterfall, Visio, Program Management, MS Project, Team Building, Management, Training, Leadership, Software Documentation, SDLC, PowerPoint, Process Improvement, Business Process, PMP, Data Analysis, Business Process..., Analysis, Requirements Analysis, Databases, Visual Basic, DB2, Risk Management, CICS, User Acceptance Testing, Project Portfolio..., Change Management, SQL
Education
Saint Joseph's University 2012 — 2013
Master of Science (M.S.), Criminal Justice/Behavior Analysis
Saint Joseph's University 2002 — 2010
Bachelor of Science (B.S.), Sociology
Pennsylvania Institute of Technology
Associate of Applied Science, Electronic Engineering Technology
AmeriHealth Caritas June 2014 - Present
St. David's Episcopal Day School September 2006 - August 2012
Johnson & Johnson * Merck 1996 - 1999
Mercy Health Plan January 1993 - December 1995
ALPO Petfoods Inc. 1990 - 1993
SmithKline Consumer Products 1989 - 1990
U.S. Healthcare, Inc. 1987 - 1989
U.S. Healthcare, Inc. 1986 - 1987
McNeil Consumer Healthcare 1984 - 1986
McNeil Consumer Products Company 1983 - 1984
Skills
Analysis, Forecasting, Budgets, Competitive Analysis, Strategic Planning, Project Management, Bookkeeping, QuickBooks
Education
Saint Joseph's University 1977 — 1981
Bachelor's degree, Accounting
AmeriHealth Caritas January 2013 - Present
AmeriHealth Caritas February 2012 - December 2012
Independent Consultant January 2010 - April 2012
AmeriChoice/UnitedHealthcare March 2004 - March 2009
AmeriChoice/UnitedHealthcare March 2002 - March 2004
HEALTH PARTNERS, INC January 1997 - January 2002
Greater Atlantic Health Service June 1992 - March 1997
Skills
Event Management, Public Relations, Market Research, Community Outreach, Advertising, RFP, Strategy Development, Promotions, Event Planning, Sponsorship, Media Relations, Marketing Communications, Marketing Strategy, Market Planning, Corporate Communications, Direct Marketing, Copywriting, RFI, Medicaid, Healthcare, Leadership, Strategy, Sales, Strategic Planning, Managed Care, Program Management, Marketing, Cross-functional Team..., Medicare, Management, Health Policy, Provider Relations, Lead Generation, Network Development, Program Development, Policy, Healthcare Industry, Public Speaking, Integrated Marketing, Budgets, Crisis Communications, Health Insurance, Disease Management, Community Development, Government, HIPAA, Healthcare Consulting, Pharmacy Benefit..., Strategic Communications, Process Improvement
Education
Montclair State University
BA
AmeriHealth Caritas June 2014 - Present
Nu Skin Enterprises 2005 - Present
Eclectic Content, Inc. February 2001 - Present
Lincoln Financial Group September 2011 - December 2012
The Children's Hospital of Philadelphia May 2011 - July 2011
Xlibris February 2000 - February 2001
PricewaterhouseCoopers August 1999 - November 1999
Japan Exchange and Teaching Program(me) (JET) August 1995 - August 1998
Children As The Peacemakers January 1993 - June 1995
Whittle Communications March 1990 - November 1990
Skills
Team Building, Leadership, Network Marketing..., SEO copywriting, Social Media Marketing, Public Speaking, Presenter, Business Development, Training, User Experience, Team Leadership, Recruiting, Web Content, Entrepreneurship, Blogging, Marketing Communications, Copywriting, Marketing, Social Media, Social Networking, Advertising, CRM, Editorial, Small Business, Coaching, Strategy, Facebook, SEO, Management, Newsletters, Content Development, Email Marketing, Editing, Direct Sales, Interviews, Marketing Strategy, Strategic Planning, Event Management, Customer Service, Online Advertising, Online Marketing, Direct Marketing, Strategic Communications, Media Relations, Event Planning, Lead Generation, Public Relations, Digital Marketing
Education
University of San Francisco 1992 — 1995
BA
Landmark Education
Wood Tobe-Coburn School 1986 — 1988
Associate of Arts (A.A.)
James M. Bennett High School 1982 — 1986
AmeriHealth Caritas January 2012 - Present
Cardionet, Inc January 2009 - March 2012
Ready To Hire May 2008 - August 2008
Randstad Work Solutions May 2007 - May 2008
AXA Advisors 2006 - 2007
Skills
Hospitals, Medical Devices, Leadership, Managed Care, Marketing, Microsoft Excel, Process Improvement, Sales, Customer Service, Management, Training, Healthcare, Recruiting, Strategic Planning, Employee Benefits, Employee Relations, Program Management, Sourcing, Cold Calling
Education
La Salle University - School of Business Administration 2003 — 2007
Arcadia University/Middlesex University
Volkman & Associates LLC April 2014 - Present
AmeriHealth Caritas January 2012 - March 2014
Select Health of South Carolina an AmeriHealth Caritas company September 2007 - March 2014
Avidyn Health July 2005 - August 2007
I Health Technology 2004 - 2004
PROMINA Health System 2002 - 2004
Blue Cross of Georgia 2000 - 2001
CIGNA Healthcare 1996 - 2000
Skills
Medicaid, Healthcare Information..., Managed Care, Healthcare, Medicare, Utilization Management, EHR, Healthcare Management, Clinical Research, Provider Relations, HIPAA, Population Health, Health Insurance, Medicine, Healthcare Consulting, Physicians, Insurance, Healthcare Industry, Health Policy, Quality Improvement, EMR, PPO
Education
Rush Medical College of Rush University Medical Center 1977 — 1981
Doctor of Medicine (M.D.)
Northwestern University 1973 — 1977
Bachelor of Arts (B.A.), Pulbic Health
AmeriHealth Caritas August 2011 - Present
The Children's Hospital of Philadelphia March 1990 - June 2011
Lourdes Health System 1983 - 1991
Skills
Contract Management, Negotiation, Change Management, Relationship Development, Supply Chain, Strategic Sourcing, Contract Negotiations, Cost Reduction, Value Engineering, Purchasing, Process Improvement, Contract Negotiation, Healthcare, Supply Chain Management, Procurement, Strategic Planning, Inventory Management, Vendor Relations, Vendor Management, Operations Management, Team Building, Logistics, Budgeting, Hospitals, Problem Solving, Customer Relations, Planning, Administration, Customer Service, System Administration, Project Planning, Budgets, Materials Management, Healthcare Management, Six Sigma, Outsourcing, Leadership, Group Purchasing, Cross-functional Team..., Program Management, Project Management, RFP, Healthcare Industry, Sourcing, Management, Data Analysis, Analysis, Supply Management, Supply Chain Operations, Medical Devices
Education
Penn State University 1979 — 1983
BS, Health Planning & Administration
shawnne high school 1975 — 1979
AmeriHealth Caritas May 2013 - Present
TMG Health November 2012 - May 2013
Marian Community Hospital 2011 - 2012
Skills
HIPAA, Healthcare, Healthcare Information..., Managed Care, Medicare
Education
Pennsylvania College of Technology
Human Services, General
AmeriHealth Caritas March 2014 - Present
AmeriHealth Caritas October 2013 - March 2014
USIS January 2012 - July 2013
USIS October 2001 - January 2012
Skills
Investigation, Fraud, CPT, Data Analysis, Medicare, Medicaid, Report Writing, Interviews, Statement Taking, Witness Statements, Close Attention to..., Comfortable working..., Telecommuting, Private Investigations, Investigative Research, Internal Investigations, Background Checks, Surveillance, Asset Protection, Special Investigations, Health Care Fraud
Education
University of New Haven 1999 — 2001
Master of Science (M.S.), Forensic Science
Muhlenberg College 1995 — 1999
Bachelor of Science (B.S.), Biology, General
Northampton high school 1992 — 1995
Diploma, General Studies
AmeriHealth Caritas September 2013 - Present
Dex Media July 2012 - September 2013
Cox Communications May 2011 - July 2012
Georgia Lottery Corporation September 2006 - September 2010
Skills
Social Media Marketing, Public Relations, Facebook, Event Planning, Leadership, Customer Service, Account Management, B2B, Online Advertising, Digital Marketing, Digital Media, SEM, Social Networking, Sales, Management
Education
Montgomery County Community College
Still attending, Human Resources/ CyberSecurity
Health Partners Plans July 2015 - Present
AmeriHealth Caritas November 2014 - July 2015
AmeriHealth Caritas July 2013 - November 2014
Connolly, LLC April 2012 - July 2013
MedRisk, Inc. December 2007 - May 2012
Datrose January 2006 - December 2007
Skills
Medicare, Insurance, Claim, Microsoft Office, HIPAA, Workers Compensation, Health Insurance, Training, Data Analysis, Data Entry, Call Centers, Account Management, Disaster Recovery
Education
Philadelphia University 2012 — 2014
Temple University 2004 — 2006
AmeriHealth Caritas October 2014 - Present
Keystone First February 2014 - October 2014
Randstad May 2013 - February 2014
Bankers Life and Casualty January 2013 - April 2013
Staffing Plus October 2007 - October 2012
GCA Services Group August 2005 - October 2007
AchieveGlobal March 1997 - August 2005
Holiday Inn 1992 - 1994
Frupac/Chiquita 1987 - 1991
Merrill Lynch 1983 - 1987
Skills
Calendars, Outlook, Event Planning, Schedules, Expenses, PowerPoint, Confidentiality, Coordination, Administration, Conferences, Excel, Customer Service, Editing, Event Management, Microsoft Office, Word, Supervisory Skills, Hotels, Administrative..., Microsoft Word, Microsoft Excel, Onboarding, Organizational..., System Administration, Leadership Development, Training, Customer Satisfaction, New Hire Orientations, Budgets, Human Resources, Management, Leadership, Team Building, Employee Relations
Education
McKendree College 1979 — 1982
Bachelor of Arts, Public Administration
Washington School for Secretaries 1974 — 1975
Executive Assistant, Administrative Assistant and Secretarial Science, General
Crossland Senior High School 1973 — 1974
General academic
GlaxoSmithKline 2014 - 2015
AmeriHealth Caritas October 2013 - December 2013
Independence Blue Cross June 2012 - March 2013
American Board of Internal Medicine February 2011 - May 2012
Merck November 2010 - January 2011
Glaxo Smith Kline August 2008 - July 2010
IMS Health March 2007 - June 2007
MERCK & CO. Inc February 2005 - December 2006
MERCK & CO September 2003 - August 2004
Verizon Corporation February 2000 - July 2001
Skills
Cross-functional Team..., Project Portfolio..., Project Management, Integration, Business Process, Program Management, PMO, Disaster Recovery, Requirements Gathering, Business Analysis, Quality Assurance, SDLC, Vendor Management, Software Documentation, MS Project, Software Project..., Resource Management, RFP, Portfolio Management, RFI, RFQ, Storage, SOW, Risk Management, Consolidation, Unix, Data Center, Databases, Contract Negotiation, Testing, Business Requirements, Management, Budgets, Visio, Analysis, Leadership, Project Planning, Process Improvement, Business Process..., Requirements Analysis, IT Strategy, Oracle, Enterprise Software, SharePoint, User Acceptance Testing, Vendor Relations, Contract Negotiations
Education
The George Washington University
MASTERS CERTIFICATE, PROJECT MANAGEMENT
Wharton School of the University of Pennsylvania 1995 — 1995
Leadership Training
La Salle University - School of Business Administration
BS, Organizational Behavior
AmeriHealth Caritas March 2014 - Present
Contemporary Staffing Solutions, Inc. October 2011 - March 2014
Education
Peirce College 2009 — 2011
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
AmeriHealth Caritas December 2012 - Present
Penn Mutual June 2006 - December 2012
Independence Blue Cross April 2005 - March 2006
TIAA-CREF April 2004 - April 2005
Horizon NJ Health 2000 - 2004
Aetna 1989 - 2000
Skills
Cognos, Microsoft Excel, Data Analysis, Financial Reporting, Project Management, Business Analysis, Insurance, Healthcare, Management, Team Building, Medicaid, Access, Finance
Education
Penn State University 1984 — 1988
Bachelor's degree, Health/Health Care Administration/Management
AmeriHealth Caritas October 2014 - Present
Traci Lynn Fashion Jewelry October 2011 - Present
Sisterly Creations - Event Planning & Design LLC 2009 - Present
Bank of America January 2014 - September 2014
Morgan, Lewis & Bockius LLP June 2007 - June 2013
Towers Perrin 2005 - 2007
Mercer Human Resource Consulting 1998 - 2004
MLR Holdings, LLC 1990 - 1998
Skills
Event Planning, Event Management, Project Management, Marketing Communications, Management, Strategic Planning, Marketing, Project Planning, Business Development, Outlook, Program Development, Negotiation, Entrepreneurship, Leadership, Social Networking, Customer Service, Database Management, Vendor Relations, Marketing Research, Microsoft Office, New Business Development, Problem Solving, Team Building, PowerPoint, Trade Shows, Writing, Spreadsheets, Brand Management, Small Business, Consulting, E-Learning, Logistics Management, Sales, Social Media, Time Management, Visio, Microsoft Publisher
Education
Wilmington University 2014 — 2016
Master of Science (MS), Business Management, Organizational Leadership
Wilmington University 2005 — 2010
BS, Business Management
QC School of Event and Wedding Planning
Certificate, Event and Wedding Planning
Peirce College 1996 — 1999
AA, Business Administration
AmeriHealth Caritas June 2015 - Present
Skills
Medical Affairs
Education
Rutgers University-New Brunswick 2011 — 2015
Bachelor’s Degree, Public Health
AmeriHealth Caritas September 2015 - Present
UnitedHealth Group January 2012 - Present
UnitedHealth Group September 2008 - January 2012
Great West Healthcare June 2006 - September 2008
Skills
Provider Relations, Healthcare, Management, Managed Care, Healthcare Management, HIPAA, Medicare, Healthcare Information..., Hospitals, Medicaid
Education
Rochester College 1996 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
AmeriHealth Caritas September 2013 - Present
PHH Mortgage June 2011 - September 2013
JP Morgan Chase January 2011 - May 2011
Pep Boys August 2003 - May 2011
Pep Boys April 2007 - September 2007
Skills
Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Sales, Inventory Management, Accounting, Windows, Finance, Market Planning, .NET, Hyperion Interactive..., SQL, Auditing, Public Speaking, Access, Process Improvement, Analysis, Business Analysis, Management, Vendor Management
Education
Neumann University 2014 — 2016
Master's of Accounting
Neumann University 2007 — 2011
Bachelor of Science, Computer Information Management
AmeriHealth Caritas March 2015 - Present
Select Health of South Carolina October 2013 - March 2015
Select Health of South Carolina February 2013 - October 2013
Worship & Arts Ministry June 2010 - October 2013
Select Health of South Carolina November 2011 - February 2013
Verizon Wireless March 2010 - May 2011
Skills
PowerPoint, Microsoft Excel, Event Planning, Event Management, Outlook, Notary Public, Time Management, Research, Access, Customer Service, Customer Satisfaction, Training, Healthcare, Team Building, Analysis, Microsoft Office, Administrative..., Call Centers, Invoicing, Team Leadership, Recruiting, Management, Administration, Spreadsheets, Office Management, Social Networking, Administrative..., Leadership, Coaching, Microsoft Word, Public Speaking, Marketing, Process Improvement
Education
Miller-Motte College-Wilmington 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Taylor Business Institute 1991 — 1992
Associate of Science (A.S.), Business Management
AmeriHealth Caritas June 2012 - Present
Physicians Choice Home Health Care May 2006 - 2014
College of Saint Mary August 2006 - May 2012
Walgreens Option Care March 2009 - March 2010
Skills
Nursing, Home Care, Healthcare Management, Hospitals, Healthcare, Medicare, Cpr Certified, Managed Care, Medical/Surgical, Disease Management, BLS, Acute Care, ACLS, Pediatrics, Nursing Education, Critical Care, Inpatient, Utilization Management, Patient Education, Elder Care, Medicaid
Education
Nebraska Wesleyan University 2005 — 2006
Master's degree, Nursing Education
Nebraska Methodist College of Nursing 1989 — 1994
BSN, Registered Nursing/Registered Nurse
AmeriHealth Caritas May 2014 - Present
U.S. Senator Joe Manchin, III December 2012 - May 2013
The Vinca Group L.L.C. March 2012 - February 2013
The Brookings Institution June 2011 - December 2011
Easter Seals Office of Public Affairs May 2008 - August 2008
Skills
Research, Public Policy, Political Science, Community Outreach, Public Relations, Strategic Communications, Legislative Relations, Politics, Coalitions, Policy Analysis
Education
Macalester College 2006 — 2010
BA, Political Science
AmeriHealth Caritas March 2015 - Present
Bank of America September 2014 - March 2015
Pershing, BNY Mellon July 2010 - June 2014
PNCGIS November 2006 - July 2010
Prime Pay Inc March 2004 - November 2006
CTDI June 1997 - September 2003
Astea International July 1996 - April 1997
Skills
SDLC, Project Management, Vendor Management, Business Analysis, SQL, Agile Methodologies, Business Intelligence, Team Management, Requirements Analysis, Visio, Integration, Enterprise Architecture
Education
Penn State University 2001 — 2003
M.S, Software Engineering
AmeriHealth Caritas April 2012 - April 2015
Adamusmedia.com January 2010 - May 2010
Skills
ASP.NET, SQL, Microsoft Office, Social Networking, Management, Visio, Social Media, HTML, Microsoft Excel, Databases, Software Documentation, Public Speaking
Education
Rowan University
Bachelor of Science, Management Information Systems
Rowan University
Bachelor of Science, Management Information Systems
AmeriHealth Caritas January 2014 - Present
AmeriHealth Caritas June 2012 - January 2014
AmeriHealth Caritas October 2008 - June 2012
UnitedHealth Group August 2006 - October 2008
Aramark November 2004 - August 2006
Parkway Corporation December 2000 - November 2004
Caesars Entertainment Corporation September 1994 - December 2000
Skills
Management, Project Management, Project Planning, Software Project..., Financial Analysis, Financial Modeling, Managerial Finance, Budget Monitoring, Budget Management, Budget Forecasts, Department Budgeting, ITIL, Group Benefit Plans, Health Insurance, New Hire Training, Mentoring New Hires, Hiring, Data Analysis, Database Design, Data Modeling, Strategic Planning, Business Process..., Cost Management, RFP Generation, Client Liaison, Medicaid Managed Care, Process Improvement
Education
Rutgers University – Camden
Bachelor's degree, Economics
Saint Joseph's University
Master of Business Administration (MBA), Finance, General
AmeriHealth Caritas October 2013 - Present
ThomasNet January 2013 - October 2013
Verizon Business July 2009 - December 2012
CTDI May 2008 - August 2008
Skills
Sales Management, Sales, B2B, Management, Customer Retention, Account Management, Direct Sales, Solution Selling, Telecommunications, Selling, Salesforce.com, Customer Service, Team Leadership, Analytics, Business Analysis, Enterprise Software, Email Marketing
Education
West Chester University of Pennsylvania 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
Penn State University 2005 — 2009
B.A., Telecommunications, Business
AmeriHealth Caritas January 2010 - Present
Skills
Microsoft Excel, Process Improvement, Business Analysis, Strategic Planning, Data Analysis, Analysis, Healthcare, New Business Development, Sales, Business Process..., Strategy
Education
Manor College 1999 — 2000
Associate of Business Administration, Business Administration and Management, General
Amerihealth Caritas September 2013 - Present
Education
Marywood University 2008 — 2012
AmeriHealth Caritas June 2015 - Present
AIG April 2013 - June 2015
CSC July 2011 - April 2013
Citylight Church August 2009 - September 2012
Appian Corporation June 2008 - July 2009
Lockheed Martin September 2006 - May 2008
Education
Penn State University 2002 — 2006
BS, Engineering Science
AmeriHealth Caritas May 2015 - Present
Cigna September 2013 - May 2015
Skills
Microsoft Office, Microsoft Excel, Time Management, Customer Service, Leadership, Analysis, PowerPoint, Social Media, Microsoft Word, Sales, Data Analysis, Management, Outlook, Written & Verbal..., HTML, Business Analysis, Coaching, Data Entry, Financial Analysis, Inventory Management, Market Research, Marketing, Marketing Strategy, Public Speaking, Project Management, Social Networking, Research, Teaching, Training, Team Leadership, Spanish-speaking, Heavy Lifting, Teamwork, Event Planning, Social Media Marketing, Healthcare
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
B.A, Economics
AmeriHealth Caritas July 2015 - Present
AmeriHealth Caritas September 2013 - July 2015
HCR ManorCare March 2014 - April 2014
QTC November 2012 - September 2013
Genesis HealthCare November 2012 - July 2013
Philadelphia Corporation for Aging January 2011 - November 2012
Park Pleasant Nursing Home June 2011 - August 2011
Skills
Databases, Data Entry, Microsoft Office 2007, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Customer Service, Call Center, Certified Medical..., HTML, FTP, Outlook, Microsoft Excel, Access, Microsoft Publisher, Microsoft Word, MySQL, Oracle Applications, Long-term Care, Career Management, Receptionist Duties, Administrative..., Office Administration, Office Equipment, Filing, Data Analysis, Case Managment, Social Services, Non-profits, Social Skills, Mental Health, Mentoring, ICD-9-CM, CPT, Lotus Notes, Public Health, Community Outreach, HIPAA, Program Development, Healthcare, Microsoft Office, Medical Transcription, Anatomy, Research, Public Speaking, EHR, Healthcare Information..., Fundraising, Software Documentation
Education
DeVry University-Illinois 2013 — 2014
Associate of Applied Science, Health Information Technology, 3.53
Pennsylvania Institute of Technology 2010 — 2011
Diploma, Medical Billing & Coding
Southern New Hampshire University
Bachelor of Arts (B.A.), Healthcare Management
AmeriHealth Caritas September 2014 - Present
Cat Eye Events & Promotions, Inc. November 2005 - Present
The College Board October 2012 - September 2014
The College Board November 2011 - November 2012
The College Board October 2010 - October 2012
The Children's Hospital of Philadelphia October 2007 - November 2010
The Children's Hospital of Philadelphia November 2003 - October 2007
Skills
Marketing, Event Planning, Organization &..., Meeting Planning, Customer Engagement, Logistics Management, Marketing Communications, Inventory Management, Administrative Work, Time Management, Leadership, Multi Tasking, Training, Microsoft Office, Microsoft Excel, PowerPoint, Customer Support, Account Management, Special Events..., Healthcare, Microsoft Word, IDX, Resume Writing, Tax Preparation, Pivotal CRM, Data Entry, Typing, Third Party Billing, Medical Staff..., ICD-9, CPT, Inventory Control, Administration
Education
Peirce College 2013 — 2016
Master's Degree, Organizational Leadership & Management
Peirce College 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Temple University School of Tourism & Hospitality 2009 — 2010
Event Leadership Executive Certificate Program
Peirce College 2005 — 2007
Associate of Science (A.S.), Business Administration and Management, General
Cardinal Dougherty High School 1991 — 1995
High School Diploma, College Preparatory
Healthix September 2015 - Present
GNYHA Ventures May 2014 - January 2015
AmeriHealth Caritas March 2013 - May 2014
AmeriHealth Caritas February 2012 - March 2013
AmeriHealth Caritas (previously The AmeriHealth Mercy Family of Companies) September 2010 - February 2012
AmeriHealth Caritas (previously The AmeriHealth Mercy Family of Companies) June 2010 - September 2010
The EHL Consulting Group, Inc. May 2009 - August 2009
UBS Financial Services, Inc. June 2008 - August 2008
Skills
Microsoft Office, PowerPoint, Excel, Visio, Data Analysis, Market Research, Analysis, Business Development, Policy, Healthcare, Project Management, Grant Writing, Marketing, SharePoint, Strategy, Microsoft Excel, Product Development, Management, Strategic Planning, Fundraising, Nonprofits, Access
Education
Penn State University 2006 — 2010
Smeal College of Business - Bachelor of Science, Marketing
Istituto Lorenzo de' Medici 2009 — 2009
Study Abroad Program
AmeriHealth Caritas May 2013 - Present
Corporate Call Center, Inc. September 2010 - December 2012
The Carney Group June 2005 - September 2010
Bank of America September 2000 - September 2004
The Hartford September 1991 - September 2000
Skills
Healthcare, Customer Service, Call Centers, Medicare, Software Documentation, Process Improvement, Hospitals, Supervisory Skills, Team Building, HIPAA, Outlook, Healthcare Management, Quality Assurance, Insurance, Coaching, Leadership, Training, Cpr Certified, Quality Oriented, Process Scheduler, Customer Satisfaction, Team Leadership, CRM, Management, Employee Training
Education
Montgomery County Community College 2008 — 2012
Associate in Applied Science Nursing
AmeriHealth Caritas March 2012 - Present
Warrior Resume September 2011 - Present
People Against Rape March 2008 - September 2012
Zeiders Enterprises, Inc. December 2007 - September 2011
Skills
Life Skills, Educator,..., Crisis Intervention, Microsoft Office, Research, Social Media, Strategic Planning, Stress Management, Program Management, Leadership, Therapists, Social Services, Volunteer Management, Grant Writing, Interventions, Access, Program Development, Management, Fundraising
Education
University of South Carolina-Columbia 2004 — 2005
Master's Degree, Social Work
Limestone College 2001 — 2004
Bachelor, Social Work
AmeriHealth Caritas November 2014 - Present
Dave and Buster's August 2014 - July 2015
AmeriHealth Caritas May 2012 - November 2014
Stroll July 2011 - May 2012
WorldLink, Inc. February 2011 - April 2012
Kelly Services April 2009 - May 2010
RadioShack September 2006 - December 2006
Stafford Business Solutions June 2006 - August 2006
Sunoco Refinery March 2005 - August 2005
Skills
Economics, Economic Research, Analysis, Health Insurance, Data Analysis, Customer Service, Marketing Research, Audio Engineering, Problem Solving, Fast Learning, Communication Skills, Data Entry, Teamwork, Video Production, Audio Mixing, Research, Typing, Customer Satisfaction, Live Sound, Camera Operator, Recording, Electronics, Highly Adaptable, Computer Literate, Evaluation, Sorting, Direct Sales, Inside Sales, Microsoft Office, Microsoft Office 2007, Microsoft Windows 98, Apple Software, Packaging, Troubleshooting, Stock Picking, Equipment Installation, Video Editing
Education
Penn State World Campus
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University 2003 — 2008
Bachelor of Arts, Economics
AmeriHealth Caritas March 2015 - Present
Aetna August 2011 - March 2015
SafeGuard Services, LLC April 2009 - August 2011
Lincoln General Insurance Company April 2006 - April 2009
Commonwealth of Pennsylania OIG February 2001 - April 2006
Skills
Claim, Commercial Insurance, Fraud, Claims Management, Insurance, Investigation, Policy, Workers Compensation, Medicare, Medicaid, HIPAA, Claim Investigation, Property
Education
Penn State University 1993 — 1998
Bachelor's Degree, Administration of Justice
AmeriHealth Caritas November 2013 - Present
LiquidHub May 2013 - November 2013
LiquidHub March 2011 - May 2013
Independence Blue Cross January 2003 - March 2011
Skills
Unix, Visio, Business Requirements, Oracle, Requirements Gathering, Software Project..., SDLC, Requirements Analysis, Microsoft SQL Server, Scrum, User Acceptance Testing, Business Analysis, SQL, C++, Quality Center, Process Improvement, Oracle SQL, PVCS, Pega PRPC, Clarity, Perl, Photoshop, Dreamweaver, Sun Studio, Awk, Project Coordination, Offshore Resource..., System Testing, Regression Testing, Client Server..., Health Insurance, Healthcare Information..., HIPAA, ICD-10, ITS, Teradata Data Warehouse, RAPS, Oracle SQL Developer, Functional Requirements, Functional..., 837P, 837I, EDI ANSI X12, Dashboarding, CMS, Toad, EDM
Education
Temple University 2001 — 2003
Bachelor of Science (B.S.), Computer Science
Penn State University 1998 — 2001
Bachelor of Science (B.S.), Biology/Biological Sciences, General
AmeriHealth Caritas July 2013 - Present
Security Alarm Monitoring, Inc. April 2013 - July 2014
The AmeriHealth Mercy Family of Companies September 2011 - January 2013
Telmart Institute of Marketing, Inc August 2010 - August 2011
Fulton Financial Services April 2010 - July 2010
Harleysville National Bank December 2008 - April 2010
Willow Financial Bank September 2007 - December 2008
Skills
Banking, Customer Service, Customer Satisfaction, Medicaid, Image Processing, Proof, Data Entry, Leadership, Troubleshooting
Education
Mansfield University of Pennsylvania 2003 — 2007
AmeriHealth Caritas October 2014 - Present
FedBid, Inc. July 2013 - September 2014
FedBid, Inc. June 2013 - July 2013
FedBid, Inc. January 2013 - June 2013
FedBid, Inc. May 2012 - January 2013
Virginia Tech August 2009 - May 2012
The Appletree School April 2011 - August 2011
Mid-Atlantic Telerad May 2007 - August 2010
Skills
Data Analysis, Analysis, Business Intelligence, Time Management, Management, Process Improvement, Leadership, Social Networking, Microsoft Office, Research, Access, Self-driven, Business Development, Social Media, Risk Management, PowerPoint, Facebook, Microsoft Excel, Teamwork, Customer Service, Team Leadership, Adobe Creative Suite, Project Management, Project Planning, Start-ups, Creative Problem Solving, Databases, Market Research, Critical Thinking, Program Management, SQL, Enterprise Software, Visual Basic, Strategic Planning, Strategy, Feedback Management, User Interface Design, User Experience Design, Continuous Improvement, Kanban
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2009 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Northern Virginia Community College 2008 — 2009
Business Management Transfer Credits
Westfield High School
George Washington University January 2015 - Present
George Washington University July 2014 - January 2015
AmeriHealth Caritas August 2013 - December 2014
Penn State University September 2011 - December 2012
Penn State University May 2011 - December 2012
Penn State University November 2010 - August 2011
Penn State University September 2010 - May 2011
Penn State PULSE September 2010 - January 2011
Skills
Research, Public Health, Prevention, Data Analysis, SPSS, Public Speaking, Microsoft Office, Public Health Education, Literature Reviews, Health Promotion, Volunteer Management, PowerPoint, Program Development, Qualitative Research, Community Outreach, Program Evaluation, Grant Writing, Statistics, Stata, Health Education, Critical Thinking, Nonprofits, Healthcare, Microsoft Excel, Data Collection, Fundraising, Grants, Epidemiology, Spanish, Global Health, Higher Education, Health Communication, Public Policy, HIV prevention, Biostatistics, Community Organizing, Health Policy, Health Services Research
Education
The George Washington University 2013 — 2015
Master of Public Health (MPH), Community Oriented Primary Care
Penn State University 2009 — 2012
Bachelor of Science (B.S.), Biobehavioral Health
AmeriHealth Caritas July 2013 - Present
Target September 2012 - June 2013
Atterro Human Capital Group March 2010 - September 2012
Siltek Corporation December 2008 - February 2010
MSKCC 2009 - 2010
Hexaware Technologies November 2004 - December 2008
Hewitt Associates 2004 - 2008
Skills
PeopleSoft HR, PeopleSoft Financial, PeopleSoft Front Office, PeopleTools, Oracle SQL, SQR, Project Coordination, Mainframe, Acceptance Testing, Manual Testing, Business Analysis, Systems Analysis, Team Leadership, XML Publisher, Oracle PL/SQL..., PMP, OCA, PeopleSoft, SQL, SDLC, Requirements Gathering, Oracle, Visio, User Acceptance Testing, Requirements Analysis
Education
Normandale Community College 2010 — 2010
PMP, Project Management
University of Mumbai 2000 — 2004
BE, Electornic and TeleCommunications
Centris Marketing Science December 2014 - Present
Health Market Science September 2014 - December 2014
AmeriHealth Caritas June 2013 - August 2013
PerformRx June 2012 - August 2012
Skills
Microsoft Office, Research, Teamwork, Leadership, Social Media, Public Speaking, SAS, Gretl, Data Analysis, Healthcare Information..., Marketing, Economics
Education
Rutgers, The State University of New Jersey-New Brunswick 2010 — 2014
Bachelor of Arts and Science, Economics, Statistics, Senior
AmeriHealth Caritas October 2014 - Present
Z Brothers Enterprises April 2014 - September 2014
Comcast January 2013 - February 2014
Comcast October 2011 - January 2013
Sungard Availability Services January 2008 - September 2011
NASDAQ OMX July 1998 - June 2007
MIIX 1997 - 1998
Aria Health 1992 - 1997
Skills
Vendor Management, Disaster Recovery, ITIL, Data Center, Network Engineering, Business Continuity, Network Design, Juniper, Cloud Computing, Cisco Technologies, Virtualization, Managed Services, Telecommunications, Network Administration, VMware, Integration, VoIP, Switches, Firewalls, Routing, Routers, MPLS, Windows Server, Unified Communications, LAN-WAN, Servers, SAN, Storage, Troubleshooting, IP, WAN, Network Architecture, Co-location, Security, DNS, Networking, Telephony, TCP/IP, VPN, Hardware, BGP, IT Operations, Network Security, Ethernet, IT Management, High Availability, OSPF, Infrastructure, Cisco IOS, Active Directory
Education
Penn State University 1981 — 1985
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Office of Development, Yale School of Public Health October 2014 - Present
Tecnológico de Monterrey May 2015 - July 2015
AmeriHealth Caritas June 2014 - August 2014
World Youth Economic Forum March 2014 - August 2014
Yale Undergraduate Admissions May 2013 - July 2013
Connecticut Emerging Infections Program January 2013 - July 2013
Pierson College Council September 2011 - June 2013
Yale Dining Business Office January 2012 - January 2013
Skills
Research, PowerPoint, Public Speaking, Stata, Databases, Microsoft Office, Data Analysis, Qualitative Research, Microsoft Word, Community Outreach, Event Planning, Nonprofits
Education
Yale School of Public Health 2015 — 2016
Master of Public Health (MPH), Health Policy & Management (Global Health Concentration)
Yale University 2011 — 2015
Bachelor's Degree, Economics
Pontificia Universidad Católica del Perú 2013 — 2013
Semester Study Abroad, Economics
Universidad de León 2012 — 2012
Intensive Language Summer Study
Egg Harbor Township High School 2007 — 2011
AmeriHealth Caritas February 2015 - Present
Radian April 2014 - January 2015
JDB Partners; Integrating Balance September 2012 - April 2014
Hewlett Packard November 2008 - August 2012
EDS August 2004 - November 2008
Skills
Organizational..., Executive Development, Executive Coaching, Team Building, Team Leadership, Team Management, Cross-functional Team..., Virtual Teams, Analytics, Curriculum Design, Knowledge Management, Leadership, Strategic Planning, Problem Solving, Sustainability, Organizational Alignment, Organization..., Career Development, Learning and Development, Workshop Facilitation, Program Management, Vendor Management, Professional Mentoring, Building Relationships, Stakeholder Engagement, Organizational Change..., Ontology, Change Management, Leadership Development, Organizational..., Talent Management, Management Consulting, Management, Human Resources, Coaching, Training, Strategy Alignment, Business Transformation, Strategy, Culture Change, Analysis, Training Delivery, Employee Engagement, Instructional Design, Consulting
Education
Rider University 1973 — 1977
BA, Education
AmeriHealth Caritas 2015 - Present
AmeriHealth Mercy August 2008 - April 2015
Thomson December 2000 - November 2006
United States Air Force December 1996 - December 2000
Skills
Testing, Databases, Leadership, Microsoft SQL Server, Management, Business Process, Analysis, Team Building, Servers, Technical Support, Customer Service, Sybase, SDLC, Healthcare, Requirements Analysis, SharePoint, Software Documentation, Troubleshooting, Disaster Recovery, Product Management, Data Warehousing, Vendor Management, Agile Methodologies, ETL, Test Automation, SQL, Process Improvement, Project Management, Visio, Integration
Education
University of Phoenix 2007 — 2009
Business - Information Systems
Chubb Institute 2001 — 2003
Diploma, Business Programming and Web Development
Mansfield University of Pennsylvania 1995 — 1996
AmeriHealth Caritas October 2014 - Present
Health Insurance August 2012 - October 2014
Skills
Insurance, Customer Service, Risk Management, Negotiation, Strategic Planning, Microsoft Office, Process Improvement, Microsoft Excel, Team Building, Change Management, Project Management, Account Management, Vendor Management, Contract Negotiation, Budgets, Team Leadership, Business Analysis, New Business Development, Management
Education
Neumann University 2005 — 2007
Master's Of Science, Strategic Leadership and Managment
Neumann College 2000 — 2004
Bachelor of Science (B.S.), Computer Science
AmeriHealth Caritas July 2007 - Present
Dow Jones December 2006 - July 2007
Wyeth Pharmaceuticals March 2000 - November 2006
First USA April 1997 - March 2000
Skills
Data Center, Disaster Recovery, Visio, Integration, Unix, SDLC, Servers, VMware
Education
Rutgers University-New Brunswick 1992 — 1994
AmeriHealth Caritas May 2015 - Present
John Hancock Financial Services/ Manulife July 2011 - May 2015
Independant Consultant August 2010 - July 2011
Radian June 2009 - August 2010
Comcast May 2008 - May 2009
InfoNXX October 1999 - November 2007
INFONXX October 1999 - June 2002
Ameritech December 1996 - October 1999
Limited Credit Services 1991 - 1997
CMP Publications 1987 - 1991
Skills
Vendor Management, Telecommunications, Call Center, Contract Negotiation, Vendor Relations, Operations Management, SLA, Process Improvement, Contract Negotiations, Program Management, Cross-functional Team..., Contract Management, Product Management, P&L Management, Business Process..., Network Technologies, Team Leadership, Business Analysis, Project Planning, Account Management, Strategy, SDLC, Management, IT Strategy, Sales, Strategic Planning, Leadership, Procurement, Integration, Enterprise Software, Budgets, RFP, Negotiation, Change Management, Call Centers, Project Management, Team Building, Outsourcing, Project Portfolio..., Sla, Business Strategy, Start-ups, Information Technology, Business Intelligence, Business Process, Training, Strategic Partnerships, Pre-sales, Executive Management, Risk Management
Education
New York Institute of Technology-Old Westbury
BA, Communications
Sewanhaka High School
AmeriHealth Caritas July 2015 - Present
AmeriHealth Caritas February 2012 - June 2015
Ceridian October 2010 - December 2011
Ceridian April 2010 - October 2010
Ceridian January 2008 - April 2010
GE Capital November 2001 - July 2007
GE Capital January 2000 - June 2001
GE Capital May 1997 - January 2000
Colonial Penn Insurance Company October 1994 - May 1997
Skills
Change Management, Outsourcing, Call Center, Process Improvement, Six Sigma, Staff Development, Performance Management, Vendor Management, Operations Management, Leadership, Management
Education
Saint Joseph's University 2006 — 2008
Masters of Science, Human Resource Management
University of Phoenix
BA, Management
AmeriHealth Caritas June 1999 - Present
American Business Leasing April 1998 - June 1999
Pep Boys September 1996 - April 1998
Education
La Salle University 2001 — 2007
Master of Business Administration (MBA), Management Information Systems, General, 3.5
La Salle University - School of Business Administration 1992 — 1996
AmeriHealth Caritas August 2013 - Present
Lincoln Financial Group December 2008 - August 2013
Lincoln Financial Group September 2007 - December 2008
Skills
Financial Services, Relationship Management, Outlook, Office Management, Mutual Funds, Series 7, Human Resources, Social Services, Community Relations, External Evaluator
Education
Lincoln University 1989 — 1991
Master of Human Services Administration, Social Services Administration, 3.9
AmeriHealth Caritas August 2015 - Present
Amerihealth Caritas May 2013 - July 2015
Visual Intelligence, LLC October 2010 - September 2014
IMS Health June 2010 - September 2010
Independence Blue Cross October 2006 - October 2009
Informatics Enabling Technology Services Division October 2006 - October 2009
2010 Strategic Planning Team January 2006 - October 2006
Independence Blue Cross June 1982 - October 2006
IBC May 1997 - December 2005
Information Services, Finance May 1991 - April 1997
Skills
Project Management, Consulting, Data Management, Testing, Requirements Management, SDLC, Business Analysis, Business Process, Integration, Software Development, Strategy, Data Warehousing, Analysis, SharePoint, Enterprise Software, Management, Leadership
Education
La Salle University
BA
AmeriHealth Caritas April 2012 - Present
Keystone Mercy Health Plan November 2006 - April 2012
Keystone Mercy Health Plan May 2004 - November 2006
Education
Philadelphia University 2001 — 2004
Organizational Leadership
lincoln high
AmeriHealth Caritas July 2013 - Present
STI Computer Services July 2012 - July 2013
Shire Pharmaceuticals August 2011 - July 2012
Independence Blue Cross August 2001 - June 2010
Independence Blue Cross February 2000 - August 2001
Health Design Plus March 1998 - January 2000
Independence Blue Cross January 1998 - March 1998
Independence Blue Cross August 1996 - January 1998
Independence Blue Cross June 1995 - August 1996
Independence Blue Cross July 1994 - June 1995
Skills
SDLC, Requirements Analysis, Business Requirements, User Acceptance Testing, Testing, Visio, Business Analysis, Access, MS Project, Process Development, Process Improvement, Requirements Gathering, Healthcare, Excel, SharePoint, Documentation, Waterfall, Business Process, Health Insurance, Databases, Software Documentation, Quality Assurance, Analysis
Education
Penn State University 1997 — 1997
Certificate of Project Management
West Virginia University 1988 — 1992
Bachelor of Science, Journalism
AmeriHealth Caritas September 1992 - Present
Showboat Casino/Hotel 1989 - 1992
Marine National Bank October 1987 - February 1989
Skills
Certified Internal..., Fraud Investigations, Insurance Fraud, Certification in Risk..., Risk Management, Accounting, Assurance, Enterprise Risk..., Fraud, Internal Audit, COSO, Internal Controls, Managed Care, Auditing, Analysis, External Audit, Financial Analysis, Financial Reporting, Healthcare, IT Audit, Risk Assessment, SAS70, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
Widener University 1995 — 1999
MBA, Health and Medical Services Admin.
Penn State University 1980 — 1984
Bachelor of Science, Accounting
AmeriHealth Caritas August 2013 - Present
Citi January 1999 - August 2013
CITIGROUP, NA January 1999 - August 2013
Reuters America January 1996 - January 1999
INDEPENDENCE BLUE CROSS (IBC) January 1992 - January 1996
Skills
Program Management, Change Management, Management, Training, Leadership, ITIL, Process Improvement, Business Strategy, Budgets, Strategy, Banking, Risk Management, Project Management, Business Analysis, Business Process..., IT Strategy, Cross-functional Team..., Vendor Management, Outsourcing, SDLC
Education
La Salle University
coursework, Business Management & Information Technology
AmeriHealth Caritas April 2012 - Present
Messiah College October 2013 - Present
AmeriHealth Mercy Health Plan July 2006 - May 2012
MedVantx 2005 - 2006
CVS July 2003 - October 2005
McKesson Specialty 2004 - 2005
Rutgers University July 2000 - June 2003
Walgreens 1999 - 2003
Skills
Managed Care, Pharmacists, Disease Management, Medicaid, Medication Therapy..., Pharmacy Benefit..., Clinical Pharmacy, Healthcare, Diabetes, Utilization Management, Healthcare Management, Clinical Pharmacology, Healthcare Information..., HIPAA
Education
Rutgers, The State University of New Jersey-New Brunswick 1994 — 2000
Doctor of Pharmacy (PharmD), Pharmacy
Aramark December 2013 - Present
AmeriHealth Caritas 2008 - December 2013
AmeriHealth Caritas March 1999 - April 2008
Great West Life 1996 - 1999
CIGNA Healthplan of Colorado 1993 - 1996
Skills
PMP, PMI, MS Project, Vendor Management, Project Planning, Contract Management, Team Building, Billing, Risk Mitigation, Problem Solving, Risk Management, Management, Resource Management, Process Improvement, Software Documentation, Program Management, PMO, Budgets, Data Center, Telecommunications, SDLC, Requirements Gathering, Quality Assurance, Project Delivery, Visio, Data Warehousing, Business Process..., Software Project..., Business Process, SharePoint, Integration, Cross-functional Team..., IT Strategy, IT Management, Infrastructure, Project Management, Waterfall, IT Service Management, Disaster Recovery, HIPAA, Healthcare Information..., Software Implementation, Team Leadership, RFP, Testing, Call Centers, User Acceptance Testing, IT Operations, Business Analysis, Requirements Analysis
Education
Rowan University 1985 — 1989
Bachelor of Arts, Speech/Theater/Arts
Woodbury High School 1981 — 1985
AmeriHealth Caritas May 2013 - Present
A2C I.T. Consulting November 2012 - Present
HighPoint Solutions January 2012 - Present
Aetna January 2009 - February 2011
Aetna March 2007 - January 2009
Aetna September 2004 - March 2007
Aetna 2002 - 2004
Aetna 2000 - 2002
Aetna Inc January 1998 - January 2000
Hardshell Café January 1994 - January 1998
Skills
Quality Assurance, Process Improvement, Integration, Analysis, Management, Business Analysis, MS Project, Project Management, Product Development, Product Management, Healthcare, Insurance, PowerPoint, Project Coordination, Project Planning, Customer Experience, ClearQuest, ClearCase, Database Management, Data Analysis, Troubleshooting, Team Management, Problem Solving, Customer Service, Microsoft Office, Real Estate, Data Quality Assurance, Software Development, Software Quality..., Data Warehousing, White Box Testing, Black Box Testing, HMO, Medicare, CRM, HIPAA, Product Design, Computer System..., Training, SDLC, SharePoint, Business Intelligence, Business Process..., PMO, Requirements Gathering, Quality Management
Education
Schlicher-Kratz 2010 — 2010
Certificate, Real Estate
Russ Financial School 2009 — 2009
Certificate, Health & Life Insurance
Lehigh University
AmeriHealth Caritas January 2012 - Present
AmeriHealth Mercy 2008 - December 2011
The AmeriHealth Mercy Family of Companies 2005 - 2008
The AmeriHealth Mercy Family of Companies 2002 - 2005
The AmeriHealth Mercy Family of Companies 1999 - 2002
Giant Food and Drug of Maryland 1996 - 1999
Giant Food and Drug of Maryland 1995 - 1996
Legal Aid Bureau, Inc. 1993 - 1995
Skills
Managed Care, Data Analysis, Medicaid, Pharmacy Benefit..., Medicare Part D, Pharmacy, Utilization Management, Healthcare Consulting, Process Improvement, Healthcare Information..., Healthcare Management, Informatics, Pharmaceutical Sales, Leadership, EHR, HIPAA, HMO, Vendor Management, Cross-functional Team..., Health Economics, Network Development, Market Access, Software Documentation, Oncology, Contract Negotiation, Health Insurance, Pharmacy Automation, Pharmacists, Insurance, Provider Relations, Healthcare Industry, PPO, Management, Pharmaceutical Industry, Physicians, Quality Improvement, Disease Management, Access, Health Policy, Pharmaceutics, Analysis, Strategic Planning, Healthcare, Medicare, Forecasting, Clinical Research, Visio, EMR, SharePoint, Diabetes
Education
The Johns Hopkins University - Carey Business School 2002 — 2005
MBA, Business Administration and Finance
Morgan State University 1990 — 1993
MS, Transportation Planning
Cynthia Arnold Consulting January 2014 - Present
AmeriHealth Caritas October 2013 - January 2015
Ascend Public Relations January 2007 - August 2012
Professional Media Consultants January 2003 - 2007
Skills
Marketing Communications, Public Relations, Strategic Planning, Media Relations, Fundraising, Strategic Communications, Event Management, Social Media, Copywriting, Nonprofits, Marketing, Community Outreach, Social Impact, Public Speaking, Community Development, Editing, Social Networking, Blogging, Event Planning, Leadership, Teaching, Volunteer Management, Grant Writing, Social Media Marketing, Creative Writing, Research, Training, Organizational..., Facebook, Press Releases, Advertising, Program Development, Corporate Communications, Newsletters, Proposal Writing, Politics, Crisis Communications, Internal Communications, Entrepreneurship, Public Policy, Philanthropy, Speech Writing, Publicity, Leadership Development, Economic Development, Government, Copy Editing, Public Affairs, Content Strategy, Marketing Strategy
Education
Ohio University
BS in Journalism and PR, Graphic design, media, PR programming
Penn State University
Journalism
AmeriHealth Caritas November 2014 - Present
AmeriHealth Caritas December 2012 - Present
The AmeriHealth Mercy Family of Companies July 2012 - December 2012
Maximus Federal Services February 2009 - May 2012
Sweeney & Sheehan March 2008 - February 2009
Hudson Legal 2007 - 2008
State of New Jersey Division of Alcoholic Beverage Control 2004 - 2007
Skills
Legal Research, Legal Writing, RFP, Management, Proposal Writing, Government Proposals, Preparation Of Proposals, Proposal Production, Research Proposals, Medicaid Managed Care, Medicare, Healthcare, Team Leadership, Contract Negotiation, Appeals
Education
Widener University School of Law 2003 — 2006
JD, Law
Rutgers University-New Brunswick 1998 — 2002
BA, Psych and Spanish
Rutgers University-New Brunswick 1998 — 2002
Steinert High School
AmeriHealth Caritas August 2010 - Present
UnitedHealth Group March 2009 - August 2010
Penn State University January 2010 - May 2010
United Health Group August 2007 - February 2009
Commonwelath of PA 2004 - 2005
PA Department of Public Welfare 1999 - 2003
PA Department of Public Welfare-Office of Mental Health and Substance Abuse Services 1997 - 1999
PA Department of Public Welfare 1993 - 1996
Skills
Business Analysis, Business Development, Business Strategy, Change Management, Contract Negotiation, Disease Management, Health Insurance, Healthcare, Healthcare Industry, Healthcare Management, Leadership, Insurance, Managed Care, Leadership Development, Management, Medicare, Operations Management, Organizational..., Performance Management, Process Improvement, Project Management, Risk Management, SDLC, Strategy, Strategic Planning, Utilization Management, Medicaid
Education
Penn State University 1985 — 1996
MPA, Communications, Health Care Administration
AmeriHealth Caritas April 2000 - Present
University of the West Indies 1986 - 1999
Skills
Healthcare Management, Medicaid, HIPAA, Healthcare Industry, Managed Care, Healthcare Consulting, Credentialing, Management, Revenue Cycle, Team Building, Healthcare, Program Management, Software Documentation, Strategic Planning, Healthcare Information..., Medicare, Process Improvement
Education
Rosemont College 2007 — 2009
MBA, Business Administration
Rosemont College
Post Graduate Certificate, Health Care Administration
Temple University - Fox School of Business and Management
BBA, Law and Management
AmeriHealth Caritas July 2015 - Present
Quintiles November 2013 - June 2015
Merck 2011 - November 2013
Merck 1998 - 2011
Public Service Electric and Gas Co. 1989 - 1997
Stone and Webster Engineering Corporation 1978 - 1989
Skills
Solution Architecture, Agile Methodologies, Program Management, Integration, SDLC, Vendor Management, Business Process, Cross-functional Team..., Project Management, Process Improvement, Testing, Business Process..., Software Documentation, Business Analysis, CRM, Management, Strategy, Six Sigma, Leadership, Software Project..., Project Portfolio..., Analytics, PMP, Business Intelligence, PMO, IT Strategy, Resource Management, Requirements Analysis, SharePoint
Education
Drexel University - Honors
Bachelor or Science
Pennsylvania State University-Great Valley Graduate Center
AmeriHealth Caritas April 2009 - Present
Aetna March 2000 - December 2008
Breed Technologies June 1991 - January 2000
Breed Automotive 1989 - 1990
Education
Messiah College 1987 — 1991
BS, Business Administration
AmeriHealth Caritas October 2013 - Present
Independence Blue Cross June 2012 - November 2013
Independence Blue Cross August 2010 - June 2012
Independence Blue Cross April 2003 - August 2010
Independence Blue Cross January 1998 - April 2003
Education
Philadelphia College of Osteopathic Medicine 2009 — 2011
Master, Organizational Development and Leadership
Peirce College 1997 — 2000
BA, Business Management
Saint Joseph's University 1995 — 1997
Business Management
AmeriHealth Caritas June 2015 - Present
Select Health of South Carolina February 2012 - Present
Interim HealthCare October 2011 - February 2012
East Cooper Medical Center May 2010 - October 2011
Select Health of South Carolina September 2008 - May 2010
Select Health of South Carolina October 2005 - September 2008
Skills
Hospitals, Nursery, Nursery Management, Nursing Management, Pediatric Nursing, Obstetrics, Inpatient, Managed Care, Medical Case Management, Project Management, EHR, HIPAA, Home Care, Patient Advocacy, Disease Management, Strategic Planning
Education
Medical University of South Carolina 2006 — 2007
BSN
Richmond Community College 1994 — 1996
ADN
AmeriHealth Caritas September 2015 - Present
AmeriHealth Caritas May 2013 - September 2015
MEE Productions, Inc July 2012 - May 2013
Prudential Financial April 2012 - July 2012
Volunteer Income Tax Assistance (VITA) January 2010 - April 2011
SSA May 2010 - August 2010
Olean-Bradford YMCA November 2009 - May 2010
MEE Productions Inc June 2009 - August 2009
SSA June 2009 - August 2009
Skills
Data Entry, Microsoft Excel, QuickBooks, Accounting, Management, Customer Service, Microsoft Word, Payroll, PowerPoint, Access, Financial Reporting, Administrative..., Outlook, Spreadsheets, Accounts Payable, File Management, Time Management, PeopleSoft, nVision, Hyperion HFM, TaxAct
Education
Saint Bonaventure University 2007 — 2011
B.B.A, Accounting
AmeriHealth Caritas August 2014 - Present
Joseph J. Peters Institute February 2013 - August 2014
Joseph J. Peters Institute January 2013 - August 2014
The Children's Hospital of Philadelphia February 2012 - July 2013
Joseph J. Peters Institute August 2011 - May 2012
University of Delaware, Institute for Excellence in Early Childhood November 2009 - May 2010
Rockford Center February 2009 - May 2009
University of Delaware, Center for Disability Studies September 2008 - February 2009
University of Delaware, Center for Drug and Alcohol Studies January 2008 - June 2008
Skills
Psychology, Mental Health, Psychotherapy, CBT, Clinical Research, Mental Health Counseling, Social Services, Crisis Intervention, Behavioral Health, Data Analysis, Program Development, Motivational..., Counseling, Child Sexual Abuse, Trauma Therapy, SPSS, Public Health, Child Development, Clinical Psychology, Public Speaking, Program Evaluation, Case Managment, Research, Data Management, Research Coordination, Non-profits, Strategic Planning, Employee Training, SAS
Education
Philadelphia College of Osteopathic Medicine 2010 — 2012
Master of Science (MS), Clinical and Counseling Health Psychology, 3.71
University of Delaware 2005 — 2009
Bachelor of Science (BS), Human Development, Family Studies, and Related Services
Miami Herald Media Company 2015 - Present
AmeriHealth Caritas 2013 - 2014
AmeriHealth Caritas 2012 - 2013
Contemporary Staffing Solutions February 2012 - October 2012
Bingham McCutchen, LLP November 2006 - July 2010
OneBeacon Insurance January 2004 - November 2006
OneBeacon Insurance April 2001 - December 2003
Skills
Human Resources, Employee Relations, Benefits Administration, Employee Benefits, Administration, Interviews, Onboarding, Program Management
Education
Lasell College 1998 — 2001
BS, Business
AmeriHealth Caritas March 2012 - Present
Education
Peirce College 2001 — 2012
Bachelor of Applied Science (B.A.Sc.), Paralegal
AmeriHealth Caritas March 2012 - Present
PerformRx June 2011 - March 2012
PerformRx January 2006 - June 2011
Keystone Mercy Health Plan 2000 - 2006
Skills
Cross-functional Team..., Customer Satisfaction, Crisis Management, Determination to Succeed, HIPAA, Healthcare, Healthcare Information..., Leadership, Loyal, Managed Care, Management, Medicaid, Medicare, Organizational..., PMO, PMP, Patience, Process Improvement, Professional Services, Program Management
Education
Liberty University 2011 — 2014
Bachelor's Degree, Project Management
AmeriHealth Caritas November 2013 - Present
AmeriHealth Caritas August 2008 - Present
Keystone Mercy Health Plan May 2005 - August 2008
Main Line Health 1996 - 1998
Skills
Managed Care, Account Reconciliation, Accounts Receivable, HIPAA, Healthcare, Health Insurance, Healthcare Management, Medicaid, Access
Education
Widener University 1980 — 1984
MBA, Business
Penn State University 1973 — 1977
BA, Social Welfare
Vonage February 2015 - Present
AmeriHealth Caritas January 2014 - Present
Vonage May 2012 - Present
Vonage June 2009 - May 2012
Vonage June 2008 - June 2009
UOGold July 2004 - June 2008
Skills
Call Centers, Workforce Management, Process Improvement, Call Center, Analysis, Six Sigma, Management, Forecasting, Data Analysis, Vendor Management, Quality Assurance, Customer Satisfaction, Cross-functional Team..., Training, Customer Experience, Project Planning, Leadership, CRM, Product Management, Outsourcing, Project Management, Team Leadership, Technical Support, Business Process..., Customer Retention, Sales, Team Management, Team Building, Customer Service, Performance Management, Business Analysis, Program Management, Operations Management, Troubleshooting, VoIP, Telecommunications, Avaya, Contact Centers, Capacity Planning, Time Management, Service Delivery, IVR, Wireless, Software Documentation, BPO, Call Center Development, Networking, Resource Management, Sla, Telephony
Education
Rutgers Business School 2002 — 2006
BS, Business
Rutgers Business School 2002 — 2006
Bachelor's degree, business management
SallieMae/ Navient May 2014 - October 2014
AmeriHealth Caritas August 2013 - March 2014
Education
North Carolina A&T State University 1985 — 1991
BS, Information Technology
North Carolina Agricultural and Technical State University 1985 — 1991
Bachelor's degree, Information Technology
AmeriHealth Caritas December 2014 - Present
Xerox May 2013 - June 2014
ACS, a Xerox Company September 1996 - May 2013
Skills
Business Requirements, Testing, Business Analysis, Requirements Analysis, Quality Assurance, Requirements Gathering, SQL, Systems Analysis, Documentation, User Acceptance Testing, Project Implementation, Mainframe, HIPAA, Analysis, SharePoint, Vendor Management, Process Improvement, SDLC, Management, Integration, Business Process, Business Process..., Outsourcing, Project Management, Training, Resource Management, Change Management
Education
New Jersey Institute of Technology 1983 — 1988
Bachelor's, Computer Information Systems
AmeriHealth Caritas March 2012 - Present
Patch.com September 2010 - March 2012
The Daily Collegian 2007 - 2010
Education
Penn State University 2006 — 2010
Bachelor of Arts (BA), Journalism
AmeriHealth Caritas December 2013 - Present
Quest Diagnostics July 2008 - December 2013
MetLife January 2007 - October 2007
Bearing Point Consulting, Inc September 2006 - January 2007
MetLife October 2005 - July 2006
GE Financials December 2004 - September 2005
RadioShack October 2003 - October 2004
Skills
PeopleSoft, Problem Solving, PeopleTools, Business Analysis, SQL, PeopleCode, SDLC, Troubleshooting, Toad, Crystal Reports, Pilgrim, Document Management, Test Director, Quality Center, BMC Patrol, ControlM, STAT for Peoplesoft, Requirements Analysis, Oracle, Requirements Gathering, Integration
Education
The University of Texas at Arlington 2000 — 2002
Master's degree, Electrical and Electronics Engineering
National Institute of Technology, Trichy 1995 — 1999
Bachelor's degree, Electrical and Electronics Engineering
PerformCare February 2015 - Present
Self-Employed March 2014 - Present
AmeriHealth Caritas October 2014 - February 2015
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Research, Customer Service, Public Speaking, Teamwork, Event Planning, Time Management, Photoshop
Education
Lebanon Valley College
Bachelor of Science (B.S.), Business Administration and Management, General
AmeriHealth Caritas June 2013 - Present
MMIS, Inc. 2011 - 2013
Education
Metropolitan College of New York
Master of Business Administration (MBA)
NYU Stern School of Business
Bachelor's degree, Information Technology
AmeriHealth Caritas June 2015 - August 2015
RadioShack April 2014 - August 2014
Fox Rothschild LLP August 2013 - October 2013
Education
Pennsylvania State University-Penn State Abington 2013 — 2017
Computer Science and English, 3.55
Julia R. Masterman High School 2009 — 2013
Diploma
AmeriHealth Caritas February 2015 - Present
Visiting Nurse association of greater Philadelphia September 1989 - August 2014
Skills
Critical Care, Inpatient, ACLS, Nursing Education, Hospitals, Patient Advocacy, Telemetry, Home Care, Nursing, BLS, Patient Safety, Healthcare, Acute Care
Education
St Agnes School of Nursing 1975 — 1978
Registered Nurse, Registered Nursing/Registered Nurse
St. Agnes School of Nursing 1975 — 1978
Diploma in Nursing, Registered Nursing/Registered Nurse
St. Joseph's College (ME)
Bachelor of science, Health/Health Care Administration/Management
St. Josephs College, Standish Maine
Bachelors of Science
Florida Blue July 2012 - Present
AmeriHealth Caritas May 2008 - June 2012
Bravo Health March 2002 - April 2008
Education
La Salle University
Bachelor of Arts (BA), Computer Science
AmeriHealth Caritas September 2014 - Present
Iron Mountain March 2011 - March 2014
Iron Mountain March 2009 - March 2011
Iron Mountain January 2000 - March 2009
Skills
Articulate Storyline..., Management, Training, Process Improvement, Microsoft Office, CRM, Team Leadership, Program Management, Customer Satisfaction, Business Analysis, Account Management, Salesforce.com, Vendor Management, Enterprise Software, Leadership, Team Building, Business Process...
Education
Rosemont College 1996 — 1998
Bachelor's Degree, Operations Management, 3.5 GPA