Aspire Lifestyles
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Aspire Lifestyles Employees
Aspire Lifestyles August 2014 - Present
Subway August 2013 - Present
Elizabeth Peabody House January 2011 - June 2013
MAB Community Services January 2013 - May 2013
Brandon School and Residential Treatment Center September 2012 - December 2012
Girls' LEAP Self-defense January 2012 - June 2012
Skills
Volunteer Management, Nonprofits, Program Development, Fundraising, Community Outreach, Non-profit..., Youth Development, Program Evaluation, Event Planning, Public Speaking, Workshop Facilitation, Teaching, Leadership, Strategic Planning, Event Management, Research, Editing, Program Management
Education
Lesley University 2009 — 2013
Bachelor of Science (B.S.), Counseling Psychology
P.S. 139 October 2014 - Present
National Income Life Insurance Company May 2014 - October 2014
Aspire Lifestyles November 2013 - March 2014
Fourthwall Restaurant Group May 2013 - September 2013
Skills
Organizational..., Team Leadership, Project Management, Microsoft Office, Office Management, Front Office, Back Office, Criminal Justice, Critical Thinking, Sales Operations, Customer Satisfaction, Customer Retention, Customer Support
Education
Argosy University Phoenix 2012 — 2014
Master of Arts (M.A.), Forensic Psychology, 3.8
Temple University 2010 — 2012
Bachelor of Arts (BA), Criminal Justice/Police Science
MIT Lincoln Laboratory April 2015 - Present
MIT Lincoln Laboratory September 2014 - April 2015
Aspire Lifestyles July 2014 - September 2014
Privatus October 2013 - June 2014
AlliedBarton Security Services April 2012 - October 2013
AlliedBarton Security Services December 2010 - April 2012
AlliedBarton Security Services July 2010 - December 2010
Skills
Recruiting, Security Clearance, Applicant Tracking..., Background Checks, Human Resources, Interviews, DoD, Security Training, Security Operations, Corporate Security, Security Management, Physical Security, Management, Security, Access Control, Onboarding, Payroll, Policy, Risk Assessment, Executive Protection
Education
Drexel University
Master of Science (M.S.), National Security Management
University of Massachusetts Lowell 2008 — 2010
Degree Certificate, Homeland Security and Security Management
Bridgewater State College 2000 — 2005
Bachelors, Political Science
Methuen High School 1996 — 2000
Aspire Lifestyles November 2013 - Present
Aspire Lifestyles October 2009 - Present
Skills
Customer Service, Phone Etiquette, Travel Planning, Creative Problem Solving, Copywriting, Creative Writing, Horse Training, Dressage, Horse Care, Animal Husbandry, Riding Instruction, Event Management, Horses, Concierge Services, Telephone Skills, Equestrian, Customer Service..., Customer Service..., Customer Service..., Multi Tasking
Education
Cummings School of Veterinary Medicine 2000 — 2003
Veterinary Medicine
University of Massachusetts, Amherst 1987 — 1991
Bachelor of Arts (BA), English Language and Literature, General, summa cum laude
Aspire Lifestyles July 2014 - Present
Epsilon August 2011 - July 2014
Citibank February 2009 - March 2011
Citibank December 2006 - February 2009
TSYS Loyalty (a TSYS company) October 2001 - December 2006
Skills
CRM, Strategy, Product Management, Management, Leadership, Online Marketing, Marketing Management, Online Advertising, Sales, Forecasting, Software Documentation, Customer Satisfaction
Education
Georgia State University
Bachelor of Business Administration, Marketing
Advantage SCI, LLC August 2015 - Present
Aspire Lifestyles July 2014 - July 2015
CACI International Inc June 2013 - July 2014
In the DMV Area November 2012 - May 2013
Alorica June 2009 - November 2012
Skills
Employee Relations, Benefits Administration, Human Resources, Recruiting, Payroll, HRIS, Performance Management, Onboarding, New Hire Orientations, Customer Service, Deferred Compensation, ADP Payforce, ADP Payroll, ADP HRB, Oracle HR, Oracle Enterprise..., Microsoft Office 2007, Employee Benefits, Exit Interviews, Interviews, Office Management, HRIS Database Management, HR Policies, Applicant Tracking..., Screening Resumes, Training, Job Fairs, Taleo, Screening, Hiring, Talent Acquisition, Open Enrollment, PeopleSoft, Background Checks, Call Centers, ADP ReportSmith, Time Management, Workforce Planning
Education
Strayer University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management
Howard University 2013 — 2015
Bachelor of Arts (B.A.), Music/Business Administration
Faulkner State Community College 10 2008 — 2010
AA Degree of Arts, Music
The Advocator Group February 2015 - Present
Aspire Lifestyles April 2013 - February 2015
Marathon Staffing Group July 2010 - March 2013
Amerident Dental July 2005 - June 2010
Skills
Sales, Customer Service, Talent Acquisition, Event Management, Recruiting, Outlook, Human Resources, Account Management, Social Networking, Team Building, Management, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Employee Relations, Social Media, Technical Recruiting, Payroll, Teamwork, New Hire Orientations, Social Media Marketing, HRIS Database Management, ADP HRB, Ultipro, ADP ReportSmith, ADP E-Time
Education
Middlesex Community College 2003 — 2005
Dental Assisting, Dental Assisting
Aspire Lifestyles 2014 - Present
Teleperformance June 2013 - June 2014
Aspire Lifestyles 2014 - 2014
West Corporation July 2011 - February 2012
West Corporation May 2010 - July 2011
West Corporation January 2009 - May 2010
West Corporation August 2006 - January 2009
West Corporation March 2006 - August 2006
Skills
Call Center..., Start-ups, Workforce Planning, Sales Management, People Skills, people, Customer Service..., Training Management, Executive Reporting, Client Development, Office Management, Master Scheduling, Leadership, Management, Human Resources, Program Management, Technical Support, Call Centers
Education
Adamson University 2001 — 2006
Bachelor’s of Science, Computer Engineering
St. Augustine Academy 1996 — 2001
Peppermint Mocha Mama July 2010 - Present
Aspire Lifestyles June 2013 - Present
Disney Parks & Resorts September 2004 - September 2008
ClosetMaid October 2001 - December 2003
Savings Oil December 2000 - September 2001
Albertsons April 2000 - December 2000
Hunter Douglas May 1998 - April 2000
Skills
Social Media, Public Speaking, Teaching, Editing, Creative Writing, Microsoft Office, Customer Service, Research, Art, Photography, Hospitality, Writing, Leadership
Education
Faulkner University 1998 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.80 GPA
University of South Alabama 1990 — 1994
Bachelor's degree, Elementary Education and Teaching
Aspire Lifestyles April 2012 - Present
Pennant Media Group January 2012 - April 2012
The Fairmont Banff Springs April 2011 - August 2011
Canadian Public Relations Society Student Steering Committe September 2009 - November 2010
Skills
Inventory Management, Merchandising, Event Management, Loss Prevention, Sales, Budgets, Management, Payroll, File Management, PABX, Social Media, Event Planning, Customer Service, Public Relations, Time Management, Public Speaking, Market Research, PowerPoint
Education
Humber College 2009 — 2012
Advanced Diploma, Public Relations
Aspire LIfestyles April 2013 - Present
VIPdesk Connect June 2006 - April 2013
Skills
Hospitality, Concierge Services, Customer Satisfaction, Training, Customer Service, Team Building
Education
University of North Texas 1986 — 1990
Elementary Education and Teaching
Champions Real Estate
Licensed, Real Estate Sales & Loan Officer
Aspire Lifestyles August 2014 - Present
Circles September 2006 - Present
Atlantic Records January 2006 - May 2006
Skills
Event Planning, Social Media, Event Management, Social Media Marketing, Marketing, Customer Service, Tourism, Marketing Communications, Email Marketing, Public Relations, Social Networking
Education
Emerson College 2002 — 2006
BS, Marketing Communication
Aspire Lifestyles October 2012 - Present
Bob's Discount Furniture April 2012 - October 2012
Education
Nashua Community College 2010 — 2011
Noelle A. Perry Editorial Solutions March 2013 - Present
Aspire Lifestyles October 2012 - March 2013
Alpine Access August 2010 - April 2012
Hampton December 2008 - August 2009
Skills
Proofreading, Editing, Research, Data Analysis, Formatting Documents, Technical Writing, Business Writing, Resume Writing, SEM, Social Media Marketing, Web Content Creation, Keyword Research, HTML, Call Centers, Customer Support, Technical Support, Troubleshooting, Copywriting, Copy Editing, Social Networking, Web Content
Education
Stephen F. Austin State University 2005 — 2008
Aspire Lifestyles September 2014 - Present
Walker April 2014 - August 2014
Boston8bit September 2013 - May 2014
Geekbeatradio September 2012 - April 2014
Briarwood Healthcare September 2011 - December 2013
Middle East Restaurant & Nightclub June 2013 - September 2013
Rock On! Concerts February 2013 - May 2013
Wayside Youth & Family Support Network January 2013 - May 2013
Harvey's Hardware February 2009 - September 2011
Beth Israel Deaconess Hospital-Needham July 2007 - August 2007
Skills
Healthcare, Medical Terminology, Hospitals, Healthcare Management, Data Entry, HIPAA, EMR, Customer Service, Cpr Certified, Microsoft Office, Microsoft Word, Administrative..., Microsoft Excel, Patient Safety, Outlook, Healthcare Information..., PowerPoint, Medical Records, Hootsuite, Twitter, Facebook Fan Page..., 100 wpm
Education
Framingham State University 2010 — 2013
Bachelor of Arts (BA), Psychology
Penn Foster 2009 — 2009
Certificate, Medical Office Management/Administration
Needham High School 2004 — 2008
High School
Aspire Lifestyles August 2014 - Present
Circles August 2012 - August 2014
Macy's January 2012 - August 2012
Portrait Simple September 2011 - August 2012
Camp Oceanwood June 2010 - August 2010
Skills
Photography, Fashion, Portrait Photography, Digital Photography, Visual Merchandising, Mac, Photoshop, Retail Sales, Retail, Merchandising, Image Editing, Adobe Creative Suite, Image Manipulation, Studio Lighting
Education
Chester College of New England 2008 — 2012
Bachelor of Arts (BA), Photography, Graduated
Chester College of New England 2008 — 2012
Bachelor's degree, Photography
Aspire Lifestyles April 2014 - September 2014
Bray Controls May 2012 - January 2014
Watts Water Technologies May 2008 - January 2012
GE Water & Process Technologies January 2002 - May 2008
Skills
Manufacturing, Proposal Writing, Instrumentation, Engineering, Lean Manufacturing, Six Sigma, Project Engineering, Key Account Management, Event Management, Process Engineering, Automation
Education
Humber College
McMaster University 2008 — 2009
Marketing
WSET Advanced Certificate 2010 — 2012
Wine & Spirits
Ryerson University 2005 — 2005
Operations Management
PMAC 2002 — 2005
Supply Chain Management
Niagara College 2012 — 2015
Master Taster, Wine
Aspire Lifestyles March 2008 - Present
UMass Lowell Online and Continuing Education September 2002 - January 2007
Wizards of the Coast May 2002 - September 2002
Skills
Writing, Creative Writing, Technical Writing, Document Drafting, Document Management, Customer Service, Travel Planning, Business Travel, Leisure Travel, Grant Writing, Fine Dining, Dining Etiquette, Private Dining, Personal Branding, Loyalty Programs, Brand Loyalty, Management
Education
University of Massachusetts Lowell 2002 — 2007
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Aspire Lifestyles January 2015 - Present
Iglesia Hispana de la Comunidad September 2012 - January 2015
Panera Bread April 2013 - December 2014
Young Life September 2012 - May 2013
Chipotle Mexican Grill July 2012 - April 2013
Middlesex Community College February 2012 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Social Media, Event Planning, Time Management, Training
Education
University of Massachusetts Lowell 2012 — 2015
Bachelor of Arts (B.A.), French Language and Literature
Middlesex Community College 2011 — 2012
Aspire Lifestyles December 2014 - Present
Habitat for Humanity of Greater Lowell Restore September 2013 - July 2014
Habitat for Humanity of Greater Lowell ReStore June 2012 - September 2013
Debbe Daley Designs LLC March 2013 - August 2013
Market Basket August 2007 - January 2013
Skills
Management, Sales Operations, Communication, Leadership, Customer Service, Merchandising, Sales, Store Operations, Training, Customer Experience, Pricing, Call Centers, Retail, Visual Merchandising, Team Building, Teamwork, Time Management, Customer Satisfaction, Scheduling, Microsoft Excel, Outlook, Inventory Management, Retail Sales, Process Improvement, Operations Management, Cashiering, Inventory Control, Employee Training, Social Media, Microsoft Word, PowerPoint, Data Entry
Education
Middlesex Community College 2010 — 2013
Associate of Science (A.S.), Fashion Merchandising
Nashoba Valley Technical High School 2006 — 2010
High School Deploma, Plumbing/HVAC
Aspire Lifestyles April 2012 - Present
Merrimack Valley Distribution Co. April 2009 - July 2012
Borders June 2007 - December 2009
Skills
World Class Customer..., Customer Service, Customer Satisfaction, Customer Experience, Customer Service..., Book Reviews, Books, Account Servicing, Special Orders, Service Delivery, Direct Store Delivery, Management, Account Management, Event Management, Leadership Trainer, Special Events..., Events Coordination, Data Entry, Warehouse Management, Stock Rotation, Mentoring Of Staff, Mentoring, Team Mentoring, Peer Mentoring, Teacher Mentoring
Education
Chester College of New England 2007 — 2011
Bachelor's degree, Creative Writing
Salem High School 2004 — 2007
High school Diploma, English Language and Literature, General
FADEL June 2014 - Present
Aspire Lifestyles March 2010 - June 2014
Aspire Lifestyles November 2009 - March 2010
Aspire Lifestyles June 2008 - November 2009
Skills
Familiar with Aspect, Knowledgeable with Avaya, Excellent Customer..., Management, Workforce Management, Call Center, Customer Satisfaction, Customer Service, Process Scheduler, Team Leadership, Time Management, Operations Management, Leadership, Outlook, Team Building, Call Centers, Process Improvement, Customer Experience, CRM, Training, Vendor Management, Analysis, Employee Training, Performance Management, Coaching, Forecasting, Teamwork, Customer Retention, Account Management, Strategic Planning, Team Management, Business Development, Microsoft Excel, Business Analysis
Education
University of Massachusetts, Amherst 2007 — 2009
Business Managment, Economics
Middlesex Community College 2005 — 2007
Business Administration
Bedford High School 2001 — 2005
Aspire Lifestyles August 2015 - Present
Historic Inns of Newport April 2011 - November 2014
Ghost Tours of Newport May 2004 - November 2014
The Preservation Society of Newport County June 2010 - April 2011
Skills
Microsoft Word, Microsoft Office, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Social Networking, Editing, Event Planning, Social Media Marketing, Social Media, Event Management
Education
University of Hawaii at Manoa 2006 — 2009
Master of Fine Arts (MFA), Asian Theatre
Roger Williams University 2001 — 2005
Bachelor of Arts (BA), Theatre/Theater
Aspire Lifestyles November 2006 - Present
Arnold Worldwide September 2005 - April 2006
Corning IntelliSense August 1999 - January 2002
Skills
Customer Service, Training, Employee Training, Curriculum Design, Instructional Design, Product Training, Call Centers, Event Planning, Event Management, Social Media, Teaching, Outlook, Account Management, Facilitators, Public Relations, Public Speaking, Music Industry
Education
Suffolk University 2002 — 2006
BS, Communications - Public Relations
Aspire Lifestyles August 2014 - Present
Circles September 2011 - July 2014
New England Aquarium March 2010 - September 2011
New England Aquarium January 2008 - March 2010
Nova Biomedical Canada Ltd September 2005 - August 2006
Nova Biomedical Canada Ltd August 2004 - September 2005
Skills
Employee Relations, Performance Management, Employee Benefits, Benefits Administration, HRIS, FMLA, Business Partner Support, New Hire Orientations, Leave of Absence..., Unemployment Claims, Employee Referral..., Employee Handbooks, HR Policies, Performance Reviews, Exit Interviews, ADP Payroll, Workers' Compensation..., Recruiting, Ultipro, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Nichols College 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Aspire Lifestyles March 2014 - Present
Anne Montone January 2001 - Present
Rebel Industries May 2013 - February 2014
Plum Organics February 2012 - November 2012
Genius Effect Media Group LLC October 2010 - January 2012
hellomusic.com December 2010 - April 2011
Strategic Experiential Group December 2009 - October 2010
The Formula LLC January 2006 - February 2010
10 Cane Rum/Mother Experience April 2007 - September 2008
Very Short Movies July 2006 - May 2008
Skills
Music, Entertainment, Event Management, Art, Social Media Marketing, Event Planning, Blogging, Promotions, Digital Media, Video, Television, Film, Social Media, Radio, Photography, Broadcast, Creative Direction, Marketing, Music Industry, Brand Development, Fashion, Advertising
Education
Occidental College 1995 — 1999
B.A., Women's Studies, Sociology, Music
St. Mary's Academy, Portland, Oregon
Aspire Lifestyles August 2014 - Present
Circles May 2008 - July 2014
Speech Technology and Applied Research January 2012 - April 2014
The Bean November 2007 - March 2008
Mondo Kultur Cafe July 2007 - November 2007
Solectron Global Services April 2006 - June 2007
Skills
Customer Experience, Customer Satisfaction, Customer Service, Leadership, Process Scheduler, Outlook, Telecommunications, Management, Call Centers, Training, Employee Training, Hands-on Training, Data Analysis, Adult Learning..., Teaching Adults, Technical Training
Education
Plymouth State University 2000 — 2005
Bachelor of Arts (BA), Drawing
Aspire Lifestyles December 2010 - Present
VIPdesk, Inc. January 1998 - December 2010
Capitol Concierge October 1987 - December 1998
Skills
Social Media, Online Advertising, Public Speaking, Program Management, Entrepreneurship, Sales, Leadership, Voice of the Customer, Outsourcing, Customer Service, Marketing, Customer Retention, New Business Development, Call Center, Management, Strategy, Strategic Partnerships, Public Relations, Marketing Strategy, Strategic Planning, Analytics, Business Development, Online Marketing, Team Building, Negotiation, Lead Generation, Account Management, CRM, Start-ups, Sales Management, Customer Experience, Coaching, Call Centers, Contract Negotiation, Social Media Marketing, Business Strategy, Customer Satisfaction, E-commerce, Social Networking, Operations Management, Training, B2B
Education
University of California, Santa Barbara
Bachelor's Degree
Aspire Lifestyles August 2014 - Present
Circles North America August 2013 - August 2014
Youi Insurance March 2011 - August 2013
Youi Insurance February 2011 - August 2013
Visa January 2009 - February 2011
Skills
Time Management, Account Management, Customer Service, Sales, Sales Management
Education
Universität Kassel 2009 — 2010
Bachelor of Business Administration (B.B.A.), International Business
University of the Sunshine Coast 2007 — 2009
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Patrice and Associates Franchising Inc August 2015 - Present
Granite Telecommunications November 2014 - August 2015
Aspire Lifestyles November 2013 - September 2014
Aspire Lifestyles June 2013 - November 2013
Aspire Lifestyles July 2012 - June 2013
Aspire Lifestyles October 2011 - July 2012
Skills
Management, Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Team Leadership, CRM, Training, Account Management, Sales, Leadership, Outlook, Microsoft Excel
Education
The Ohio State University 2007 — 2011
Bachelor of Arts (B.A.), International/Global Studies
Express Employment Professionals October 2014 - Present
Express Employment Professionals April 2013 - October 2014
Aspire Lifestyles May 2011 - April 2013
Skills
Front Office, Recruiting, Customer Service, Human Resources, Microsoft Office, Microsoft Excel, Sales, Training, Interviews, Microsoft Word, Employee Relations, Hiring, Temporary Placement, Payroll, Data Entry, Time Management, Staffing Services, Applicant Tracking..., Resume Writing, Administrative..., Outlook, Contract Recruitment, Talent Acquisition, Office Administration, Permanent Placement, Screening Resumes, Technical Recruiting, Office Management, New Hire Orientations, Customer Satisfaction, Telephone Skills, Social Networking, Cold Calling, Temporary Staffing, Talent Management, Screening, Employee Benefits, Internet Recruiting, Executive Search, Performance Management, Communication, Event Planning
Education
Middlesex Community College 2006 — 2008
Medical/Clinical Assistant
Aspire Lifestyles June 2014 - Present
Skills
Employee Relations, Team Building, Customer Service, Performance Management, Employee Engagement, Benefits Administration, Benefits, Employee Benefits, Recruiting, Talent Acquisition, Talent Management, FMLA, Human Resources, Management, HR Policies, Training, Leadership, Policy, Technical Recruiting, Applicant Tracking..., HRIS, Interviews, Coaching, Onboarding, Time Management, Workforce Planning, Succession Planning, Personnel Management, College Recruiting, New Hire Orientations, Deferred Compensation, Hiring, Employee Training, Internet Recruiting, Labor Relations, Government Contracting, Team Management, Sales, Strategic Planning, Process Improvement
Education
University of Mary Washington 1986 — 1991
BA
Halifax County Sr. High 1984 — 1988
Aspire Lifestyles October 2014 - Present
Ars Independent International Film Festival September 2012 - September 2013
MUBI March 2010 - 2012
The Ritz-Carlton Hotel Company LLC 2004 - 2009
Skills
Video, Digital Media, New Media, Documentaries, Digital Distribution, Screenwriting, Feature Films, Social Media, Independent Film, Blogging, Photoshop, Content Management, Video Production, Final Cut Pro, Copywriting, Post Production, Television, Video Editing, Film, Film Production, Creative Writing, Broadcast, Directing, Premiere, Film Editing, Cinematography, Producing, Short Films, Entertainment, Final Cut Studio, Commercials, Media Production, Multimedia, Production Managment
Education
Miami Dade College 1999 — 1999
English Language and Literature, General
MAC Cosmetics July 2013 - Present
Aspire Lifestyles July 2014 - July 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales, Marketing, Call Centers, Data Entry, Negotiation, Team Building, Time Management, Small Business, Strategy
Education
University of Massachusetts Lowell 2014 — 2016
Master of Business Administration (M.B.A.), Marketing, 3.42 GPA
University of Massachusetts at Lowell 2009 — 2013
Bachelor's Degree, Biology, General
Ten Thousand Villages Canada December 2014 - Present
Ten Thousand Villages Canada July 2013 - December 2014
Aspire Lifestyles October 2007 - June 2013
River Ridge Golf Club April 2006 - April 2008
Skills
Market Analysis, Advertising, Outstanding Customer..., Marketing, Deadline Driven, Creative Strategy, Market Research, Multi Tasking, Innovator, Customer Service, Time Management, Event Planning, Training, Customer Satisfaction, Event Management, Team Building, Teamwork, Direct Marketing, Leadership, Coaching, Social Media Marketing, CRM, Marketing Strategy, Brand Development, Brand Management, Business Strategy, Team Leadership, Sales Management, Strategy, Project Planning, B2B, Marketing Communications, Management
Education
Athabasca University 2008 — 2012
Bachelor of Management - Post Diploma - 4 Year, Marketing Major
Conestoga College 2005 — 2008
Business Administration - Co-Operative - 3 Year, Marketing
VIPdesk Connect October 2014 - Present
Aspire Lifestyles July 2012 - Present
Sailstars, llc January 2003 - Present
VIPdesk Connect October 2007 - June 2012
America Online August 1996 - November 2002
Bertelsmann January 1993 - August 1996
Roland Berger Strategy Consultants January 1990 - June 1992
Skills
Strategy, Business Development, Management, Strategic Planning, Sales, International Business, Coaching, Training, Strategic Partnerships, Call Centers, New Business Development, Account Management, Marketing Strategy, Marketing, Business Strategy, Analytics, Call Center, Mergers & Acquisitions, E-commerce, Start-ups, CRM, Customer Experience
Education
Universität St. Gallen-Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften 1989 — 1993
PhD, Media Science and Marketing, Magna Cum Laude
Christian-Albrechts-Universität zu Kiel 1987 — 1988
Bachelor's degree, Business Administration and Management, General
CM Access October 2014 - Present
Aspire Lifestyles August 2014 - October 2014
Putnam Investments March 2014 - June 2014
Starbucks 2011 - 2013
Lowell Community Charter Public School 2008 - 2010
Hannaford Supermarkets 2001 - 2008
Skills
Human Resources, Payroll Administration, Benefits Administration, Applicant Tracking..., ADP Payroll, Calendar Management, Interview scheduling, Employee Benefits, Administrative Work, Lotus Notes, Phone Screening, Onboarding, Microsoft Office, Customer Service, Adobe, Training, Bookkeeping, Tutoring, Test Preparation, Data Entry, PeopleSoft, Customer Satisfaction, Payroll
Education
Southern New Hampshire University 2014 — 2016
Master of Science (M.S.), Human Resources Management, 4.0
University of Massachusetts Lowell 2005 — 2008
Bachelor of Fine Arts (B.F.A.), Fine Arts / Photography
Middlesex Community College 2003 — 2005
Fine and Studio Arts
Uber June 2014 - Present
Aspire Lifestyles September 2010 - December 2013
Maronda Homes February 2003 - May 2008
Various Customer Service and Secretarial Positions 1986 - 2003
Skills
•Live Person -..., Zopim - Chat and Email..., •Provide First Contact..., •Cybersource Credit..., •CSC – Order entry..., •Word and Open office,..., •Webex meeting..., •Ability to meet and..., •Strong oral and..., •Excellent punctuality..., •Proficient in..., •ADP Payroll software, Supervisory Skills, Development of a team..., Trainer for new hires, Administering..., Management, Training, Microsoft Excel, Customer Service, Leadership, Sales, Team Building, Social Media, Marketing, Public Speaking
Education
Robert Morris University 1981 — 1985
Bachelor’s Degree, Business Administration and Management
ClintFit January 2015 - Present
Aspire Lifestyles November 2014 - Present
ClintFit August 2014 - Present
Holy Family Hospital April 2010 - June 2015
Charles River Laboratories September 2007 - January 2009
Skills
Microsoft Excel, Training, Management, Leadership, Process Improvement, Sales, Healthcare, Team Building, Nutrition, Personal Training, Coaching, CPR Certified, Team Leadership, Time Management, Lifestyle, Project Management, PowerPoint, Customer Service, Fitness, First Aid, Wellbeing, Public Speaking, Research
Education
The Health Sciences Academy 2014 — 2015
Certification, Sports and Exercise Nutrition
National Counsel for Certified Personal Trainers 2014 — 2014
Certification, Personal Training
Northern Essex Community College 2009 — 2011
Associate's degree, General Studies
Northern Essex Community College 2009 — 2010
Certificate, Phlebotomy Technician/Phlebotomist
Aspire Lifestyles August 2014 - March 2015
Circles August 2013 - July 2014
Circles September 2012 - August 2013
American Express March 2011 - September 2012
Rogers Communication Inc January 2008 - November 2009
Bell Canada August 1998 - December 2007
Bell Mobility 2001 - 2004
Skills
Performance Management, Call Center, Employee Engagement, Customer Experience, Coaching, Training Delivery, Vendor Management, Onboarding, Change Management, Needs Analysis, Workforce Management, Talent Management, Recruiting, Team Leadership, Employee Relations, Management, Employee Training, Process Improvement, Training, Call Centers, HRIS, Career Development, Mentoring, Customer Service, Human Resources, Talent Acquisition, Leadership Development
Education
Humber College 2006 — 2009
Human Resources, Management, Human Resources Management
TSB Planning and Design January 2011 - Present
Aspire Lifestyles 2007 - Present
Digicel Group 2006 - 2007
Sirius XM Radio Inc. 2003 - 2006
Bellmarc Realty 2003 - 2003
Sony Music Entertainment 2002 - 2003
Vanguarde Media 2001 - 2002
Skills
Corporate Events, Sponsorship, Event Planning, Event Management, Public Relations, Social Media, Social Media Marketing, Management, Social Networking, Blogging, Publicity, Entertainment
Education
Howard University 1997 — 2001
Bachelor's Degree, Radio, TV and Film Production with a concentration in Business Management
Aspire Lifestyles August 2012 - Present
Circles April 2005 - July 2012
Investors Group Financial Services Inc. October 2002 - April 2005
Skills
Team Leadership, Customer Satisfaction, Management, Call Centers, Team Building, Customer Experience, Analysis, Customer Service, Call Center, Project Management, Coaching, CRM, Excel, Operations Management, Customer Relations, Problem Solving, Strategic Planning, People Management, Word, Team Management, Planning, English, Outlook, Negotiation, Process Improvement
Education
Brock University 1998 — 2000
Business
University of Manitoba 1997 — 1998
Business
McMaster University
Certificate of Completion, Lean Six Sigma - Green Belt
Aspire Lifestyles November 2014 - Present
Circles May 2012 - Present
Circles June 2011 - May 2012
Circles November 2009 - May 2011
Circles August 2008 - November 2009
Skills
Call Centers, Customer Satisfaction, Customer Experience, Quality Assurance, Account Management, Customer Service, Event Planning, Avaya, Call Center, Mentoring New Hires, Envision, Coaching, Microsoft Word, PowerPoint, Facilitation, Calibration, Training, Mentoring, Concierge Services, Social Media
Education
Suffolk University 2004 — 2008
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Maynard High 2000 — 2004
Ivy Tech Corporate College December 2014 - Present
Aspire Lifestyles September 2009 - Present
Skills
Inbound Marketing, Workforce Management, Event Planning, Office Management, Sales, Budgets, Customer Satisfaction, Marketing, Customer Service, Public Speaking, Social Networking, Social Media, Microsoft Office, Hospitality, Event Management, Food & Beverage, Public Relations, Training
Education
Columbia College Chicago
Bachelor of Arts (BA), Mass Communication/Media Studies
Roosevelt University
Executive Certificate in Hospitality and Tourism Management, Hospitality Management
Bullhorn March 2015 - Present
Aspire Lifestyles October 2014 - February 2015
Circles July 2007 - August 2014
Trip Advisor 2014 - 2014
Trip Advisor 2014 - 2014
Keane, Inc. March 1996 - July 2007
Flanagan's Supermarket 1985 - 1996
Stop-Shop 1982 - 1986
Skills
Payroll, ADP Payroll, Ultipro, Benefits Administration, Employee Benefits, Ceridian, Management, Multi-state Payroll..., Lotus Notes, Microsoft Excel, ADP ReportSmith, Time Management, HRIS, Customer Service, Team Building, Kronos, Onboarding, Human Resources, Payroll Taxes, Teamwork, Infinium, Payroll Conversions, Deferred Compensation, Canadian payroll, Process Improvement, Reports, Outlook, Account Reconciliation, Problem Solving, Training, Leadership, Employee Relations, International Payrolls, Accounting, Finance, Microsoft Office, Strategic Planning, Interviews, General Ledger, Budgets, Coaching, HR Policies, Internal Audit, Vendor Management, Analysis, Team Leadership, Policy, Strategy
Education
Boston Business School 1984 — 1986
Accounting, Business, Management
Boston Latin School 1976 — 1982
Aspire Lifestyles 2013 - Present
Education Through Music 2012 - Present
American Express 2011 - September 2013
American Express 2004 - February 2011
American Express 2003 - February 2004
Music and Television Industry Professional 1985 - December 2002
Skills
Strategic Partnerships, Management, Team Leadership, Performance Management, Business Relationship..., Leadership, Strategy, Lead Generation, Networking, Customer Insight, People Development, Data Analysis, Nonprofits, Strategic Account..., Cross-departmental..., Market Planning, Public Speaking, Business Strategy, Contract Negotiation, Non-profits, Board of Director..., Salesforce.com, Change Management, Improving Efficiencies, Thought Leadership
Education
University of Miami
Studio Music/Jazz Vocal
www.gideonstravels.com August 2014 - Present
Aspire Lifestyles January 2014 - July 2014
Skills
Customer Service, Event Planning, Microsoft Office, Customer Satisfaction, Microsoft Word, Microsoft Excel, Time Management, PowerPoint, Outlook, Event Management, Training, Data Entry
Education
The University of Memphis
Bachelor's Degree, Business
Edward Via College of Osteopathic Medicine July 2014 - Present
Aspire Lifestyles June 2013 - July 2014
J.F. Smith Group December 2007 - September 2012
Auburn University March 2006 - January 2008
Skills
Non-profits, Marketing, Editing, Community Outreach, Training, Event Management, Public Relations, Event Planning, Higher Education, Fundraising, Microsoft Office, Hospitality, Food, Corporate Events, Catering, Hospitality Management, Restaurant Management
Education
Auburn University 1996 — 2001
BS, Hotel and Restaurant Management
Central Alabama Community College 1994 — 1996
Aspire Lifestyles August 2014 - Present
Circles September 2013 - July 2014
Boston, MA July 2013 - August 2013
Kewill October 2008 - June 2013
Kewill Solutions 2002 - 2008
Kewill Solutions November 2000 - 2001
Kewill E Commerce October 1999 - September 2000
United States Air Force 1996 - 1999
Skills
Enterprise Software, Management, Cloud Computing, SaaS, Leadership, Security, Integration, IT Management, Business Analysis, Business Intelligence, IT Strategy, SDLC, Data Center, Professional Services, Software Project..., Disaster Recovery
Education
Boston University
BS, Business Administration
Mortgage Outlet Inc. license # 12628 February 2015 - Present
Oriana Financial Group of Canada Ltd 2009 - February 2015
Aspire Lifestyles August 2005 - July 2013
Blackboard January 2003 - August 2005
Shimmerman Penn LLP March 2001 - September 2002
Ernst & Young September 1999 - December 2000
Skills
Analytics, Financial Reporting, Strategic Planning, Customer Service, Customer Experience, Mortgage Lending, Residential Mortgages, Refinance, Finance, Construction Loans, Mortgage Servicing, Mortgage Insurance, Commercial Mortgages, First Time Home Buyers, Banking, Debt Consolidation, Loans, Home Equity Lines of..., Sales, Process Improvement
Education
Queen's University 1995 — 1999
BComm, Commerce
Aspire Lifestyles June 2004 - Present
USTA March 2001 - May 2004
Response Networks July 2000 - January 2001
Johnston,Lemon and Company April 1997 - July 2000
Investment Company Institute September 1995 - April 1997
Skills
Accounting, Outlook, Excel, Word, Microsoft Excel, General Ledger, Account Reconciliation, Accounts Payable, Accounts Receivable, Payroll, ADP Payroll, Internet, Bank Reconciliation, Cash Management, Event Planning, Microsoft Word, Budgets, Office Management, Financial Reporting, Forecasting, Customer Service, Team Building
Education
University of Illinois at Urbana-Champaign - College of Business 1989 — 1993
Bachelor of Science (BS), Accounting
Aspire Lifestyles January 2014 - Present
Sheetz February 2006 - June 2012
Education
Albright College 1993 — 1994
Aspire Lifestyles October 2014 - Present
Delta Management Associates, Inc. March 2013 - October 2014
GE Aviation - Yoh HR Solutions December 2010 - March 2013
Comcast August 2004 - November 2008
BayRidge Hospital March 2003 - January 2004
NCS Pearson July 2002 - November 2002
IDX Systems (now part of GE Healthcare) February 2000 - October 2001
The Judge Group August 1998 - February 2000
K.A. Hamilton & Assoc. October 1996 - July 1998
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Training, Customer Service, Call Centers, Time Management, Interviews, Temporary Placement, Human Resources, Hiring, Onboarding, Employee Relations, College Recruiting, Contract Recruitment, Technical Recruiting, Temporary Staffing, Staffing Services, Benefits Negotiation, Internet Recruiting, Sourcing, Screening, Screening Resumes, Workforce Planning, Resume Writing, Permanent Placement, Job Fairs, Taleo, Executive Search, Employer Branding, Talent Management, Cold Calling, New Hire Orientations, Behavioral Interviewing, HRIS, Employee Benefits, Deferred Compensation, Performance Management, Employee Engagement, Recruitment Advertising, Corporate Recruiting, Job Descriptions, Benefits Administration, RPO, Personnel Management, Succession Planning, PeopleSoft, Staff Augmentation, Background Checks, Career Development
Education
Gordon Conwell Theological Seminary 2001 — 2007
M.A., History
Wheaton College 1991 — 1994
B.A., History
River Valley Charter School
Truman State University
Aspire Lifestyles September 2011 - Present
Aspire Lifestyles August 2008 - August 2011
Aspire Lifestyles August 2010 - September 2010
Skills
Business Analysis, Business Process Mapping, Customer Service, Time Management, Business Process..., Management, Microsoft Excel, Teamwork, Team Building, Requirements Gathering, Operations Management, Training, Social Media, PowerPoint, Microsoft Word, Microsoft Office, Strategic Planning, Coaching, Project Planning, Project Management, Online Research, Business Requirements, SDLC
Education
Ryerson University 2008 — 2014
Bachelor's Degree, Business Technology Management
Sheridan College 2004 — 2007
Advanced Diploma (Honours), E-Commerce Management
Aspire Lifestyles August 2014 - Present
Circles January 2014 - August 2014
Circles December 2011 - December 2013
Circles March 2007 - November 2011
Circles March 2005 - March 2007
Expense Management Solutions April 2004 - July 2004
Arthur D. Little, Inc./Dehon, Inc. September 2000 - March 2003
The Telluride Group, Inc. February 2000 - July 2000
Firemans Fund Insurance Company March 1997 - January 2000
John Hancock Property & Casualty October 1994 - March 1997
Skills
Security, Information Security, Project Management, Process Improvement, Vendor Management, Cloud Computing, Business Analysis, Call Centers, Change Management, PCI DSS, Networking, Information Technology, Vulnerability Management, Vulnerability Scanning, SOC 2 Type II
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2004
MBA
The University of Connecticut 1982 — 1986
B.S., Education
Newforma September 2013 - Present
Aspire Lifestyles 2014 - 2014
Aspire Lifestyles 2014 - 2014
Aspire Lifestyles 2014 - 2014
General Linen Service November 2010 - April 2013
PAK 2000 May 2012 - January 2013
ServiceMaster - TruGreen Lawncare November 2004 - May 2010
NCS Pearson May 2002 - November 2002
Raytheon March 2000 - March 2002
AS&E 2001 - 2002
Skills
Interviewing, Hiring, Scheduling, New Hire Orientation, Talent Acquisition, Workforce Planning, Succession Planning, Talent Management, Sourcing, Performance Management, Organizational..., Full-cycle Recruiting, College Recruiting, Technical Recruiting, PeopleSoft, Recruitment/Retention, Team Building, Customer Service, Employer Branding, Negotiation, Strategic Planning, Employment Law, Contract Negotiation, Job Analysis, Vendor Management, Problem Solving, Applicant Tracking..., Onboarding, Internet Recruiting, Resume Writing, Screening, Program Development, Recruiting, New Hire Orientations, Interviews, Training, Employee Relations, Human Resources, Temporary Placement, Cold Calling, Management, Temporary Staffing, Job Descriptions, Staffing Services, Strategy
Education
Development Dimensions International
Certified Trainer
Granite State College
Six Sigma
Green Belt
UNH
Cartera Commerce, Inc January 2015 - Present
Aspire Lifestyles August 2014 - December 2014
Circles 2012 - August 2014
Circles August 2007 - 2012
Circles 2005 - 2007
Circles 2003 - 2005
Circles 2000 - 2003
Perkins School for the Blind 1998 - 2000
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Team Leadership, PowerPoint, Microsoft Word, Leadership, Management, Outlook, Hospitality Industry, Training, Team Building, Project Management, Visio, Microsoft Project, QuickBase
Education
Merrimack College 1994 — 1998
Bachelor of Arts (B.A.)
Aspire Lifestyles December 2014 - Present
Aspire Lifestyles August 2014 - December 2014
Circles July 2012 - July 2014
Circles February 2011 - July 2012
Circles November 2005 - February 2011
Circles July 2003 - November 2005
HDB/Cram & Ferguson, Inc June 2001 - July 2003
Skills
Call Center, Customer Satisfaction, Customer Experience, Business Objects Data..., Business Process..., Visio, CRM software, Mercury, Microsoft Office, Marketing, Event Planning, CRM, Call Centers, Management, Account Management, Team Building, Salesforce.com, Team Leadership, Customer Service, Leadership, Training, Event Management
Education
Sweet Briar College 1997 — 2001
B.A., History of Art & Studio Art
Louisa County High School 1993 — 1997
Aspire Lifestyles September 2013 - Present
Circles October 2004 - Present
OfficeTeam December 2002 - August 2003
AIC June 2001 - August 2002
AIC July 1997 - June 2001
Skills
Customer Satisfaction, Call Center, Customer Experience, Customer Relations, Customer Service, Call Centers, Team Leadership, Customer Retention, Workforce Management, Time Management, Coaching, Process Improvement
Education
Sheridan College
Business - Finance
Aspire Lifestyles March 2015 - Present
U.S. Bank December 2012 - September 2013
United Way of Greater Cincinnati April 2005 - June 2007
Free-Lance Graphic Design Artist 2003 - 2005
University of Cincinnati 2000 - 2003
Minitueman Press 1998 - 2000
Free-Lance Graphic Design Artist 1985 - 1998
Skills
Event Planning, Non-profits, Newsletters, Fundraising, Graphic Design, Editing, Administration, Computer Literate, Nonprofits, Copy Editing, Desktop Publishing, Microsoft Office, System Administration, Social Networking, Data Entry, Administrative..., Graphics, Public Speaking
Education
University of Cincinnati
AA, Liberal Arts
University of Cincinnati
Liberal Arts - AA
Interstate Hotels & Resorts 2015 - Present
IPA Family, LLC 2015 - 2015
Miraval Arizona 2014 - 2015
Aspire Lifestyles 2010 - 2014
VIPdesk 2005 - 2010
Westin La Paloma 2001 - 2004
Renaissance Seattle 1999 - 2001
MarQueen Hotel and Inn at Queen Anne 1994 - 1999
Princess Cruises 1992 - 1994
Skills
Customer Service, Call Centers, Event Planning, Customer Satisfaction, Team Building, Strategic Planning, Public Speaking, Coaching, Event Management, Hospitality, Call Center, Social Networking, Tourism, Management, Training, Sales
Education
University of Oklahoma 1985 — 1989
BA, Journalism
Yukon High School 1981 — 1985
Officer Candidate School-State of Oklahoma
Aspire Lifestyles August 2014 - Present
ADT Security Services November 2013 - August 2014
British Airways April 2006 - November 2013
British Airways November 2004 - April 2006
CSX Technology May 1999 - March 2004
CSX Technology December 1989 - May 1999
Skills
Amadeus, Airport Management, Tourism, Airlines, Customer Experience, Customer Satisfaction, Call Center, Management, Airline Management, Aviation Security, Commercial Aviation, Team Management, Airports, Operations Management, Call Centers, Time Management, Ground Handling, Civil Aviation, Sabre, Teamwork, Flights, Contact Centers, IATA, Airline Reservations, Ticketing, Stakeholder Management, Flight Safety, Airline Ticketing, Overhaul, GDS, Charter, Flight Planning, General Aviation, Travel Technology, Loyalty Programs, Aeronautics, Human Factors
Education
Jacksonville University
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Patrice and Associates Franchising Inc September 2015 - Present
Aspire Lifestyles May 2011 - September 2015
Foley & Lardner, LLP November 2007 - February 2009
Ropes & Gray, LLP April 2006 - October 2006
Lustig November 2005 - March 2006
Lawson-Weitzen January 2005 - March 2005
Massachusetts Attorney General's Office January 2003 - June 2003
Skills
Customer Service, Microsoft Excel, Outlook, Customer Satisfaction, Leadership, Management, Training, Event Planning, Customer Experience, Call Centers, Microsoft Word, Sales, Time Management
Education
Boston University 2009 — 2011
Master, Criminal Justice
Suffolk University 2003 — 2005
Bachelors, Paralegal Studies
Pan Am Railways May 2015 - Present
Aspire Lifestyles August 2014 - May 2015
Circles - Professional Concierge Company May 2014 - July 2014
Bruker Biospin - Biotech/lifescience company November 1998 - June 2013
Remanco International - Point of sales company 1995 - 1998
Boston Harbor Hotel - Luxury hotel 1992 - 1994
China Court - fine dining restarant 1990 - 1991
Marriott International - Hospitality company 1987 - 1989
Skills
Customer Service, Help Desk Support, Linux, Windows, Unix, Call Centers, Management, Customer Satisfaction, Listening to customers, Problem Solving, Customer Oriented, Customer Support, Biotechnology, Technical Support, Training, Teamwork, Leadership, Troubleshooting, NMR, Lifesciences, Project Planning, Software Documentation, Networking, Team Leadership, Team Management, Team Building
Education
Boston University
Great Bay Community College
Course Certificate, Supervisory Skills Training
Aspire Lifestyles July 2014 - Present
Cozen O'Connor January 2013 - October 2013
Cox Communications January 2003 - December 2012
Cablevision 1987 - 2002
Izod Lacoste 1980 - 1983
Skills
Employee Relations, Employee Engagement, HRIS, Talent Acquisition, Human Resources, Leadership Development, Employee Benefits, Onboarding, Recruiting, Personnel Management, Organizational..., Coaching, HR Policies, Talent Management, Change Management, Succession Planning, Organizational..., Resume Writing, Training, Organizational Design, PeopleSoft, Career Counseling, Workshop Facilitation, Employee Training, Leadership, Leading Organizational..., Change Leadership, Talent Developer, Strategic Planning, Building Business..., Employee Recognition, Leadership Development..., Telecommunications, Service Industries, Counseling, Workforce Development, Workforce Performance, Compensation & Benefits..., EEO/Affirmative Action, HRMS, Diversity & Inclusion, Diversity Program..., Retention Programs, Team Building, Transformational..., Business Alignment, Global Regulatory..., HR Implementation, Compensations, Workforce Planning
Education
New York University 1984 — 1986
Ph.D Program, Counseling Psychology
Fordham University 1978 — 1980
MS, Counseling & Personnel Services, 4.0
Montclair State University 1974 — 1978
BA, Psychology, 3.85
Aspire Lifestyles August 2014 - Present
Circles Company Associate Inc February 2011 - Present
Circles June 2004 - Present
Circles November 2008 - May 2009
Circles September 2003 - June 2004
Skills
Human Resources, Public Relations, Analysis, Management, Customer Service, Team Leadership, Research, Social Networking, Facebook, Public Speaking, Coaching, Cross-functional Team..., Event Planning, Account Management, Nightlife, Vendor Relationships, Customer Experience, Training, Teamwork, Customer Satisfaction, Outlook, Call Centers, Team Building, Time Management, Event Management, Sales, Process Scheduler, Social Media, Interviews
Education
Framingham State College 1998 — 2002
Bachelor of Arts, Communication; Television Production
Aspire Lifestyles March 2004 - Present
Skills
Event Planning, Editing, Customer Service, Microsoft Office, Customer Satisfaction, Social Media, Event Management, Teaching, Hospitality, Social Networking, Public Speaking, Training, Outlook, Coaching, Leadership, Team Building
Education
Florida State University 1979 — 1990
BM, Classsical Vocal Solo Performance
Aspire Lifestyles March 2013 - Present
CAA South Central Ontario March 2011 - July 2012
Skills
Customer Service, Teamwork, Customer Satisfaction, Call Centers, Training, Microsoft Word, Time Management, Microsoft Excel, Microsoft Office, PowerPoint
Education
Mohawk College 2009 — 2010
Diploma, Tourism & Travel
St. Lawrence College 2007 — 2008
Certificate, Veterinary Assistant
Sheridan College
Visual and Performing Arts
Aspire Lifestyles July 2013 - Present
Aspire Lifestyles November 2012 - July 2013
VIPdesk October 2006 - November 2012
VIPdesk Connect June 2004 - October 2006
Tommy Nobis Center 2002 - 2004
Skills
Customer Service, Team Building, Customer Satisfaction, Customer Experience, Training, Coaching, Leadership, Management, Operations Management, Process Improvement, Customer Retention, Project Planning, Call Centers, CRM, Outlook, Recruiting, Sales, Leadership Development, Account Management, Team Leadership, Retail, Strategic Planning, Performance Management, Marketing Strategy, Process Scheduler, Team Management, New Business Development, Strategy, Inventory Management, Marketing, Sales Management, Budgets
Education
Harvard Extension School 2013 — 2015
Certificate, Strategic Management
New England College 1983 — 1987
International Administration, Economics
Aspire Lifestyles June 2010 - Present
Aspire Lifestyles October 2007 - June 2010
Aspire Lifestyles October 2004 - October 2007
Pandemonium Books & Games March 2006 - December 2006
Suncoast Video May 2003 - October 2004
Skills
Excel, Access, Outlook, PowerPoint, Business Objects, Word, Internal Communications, Call Centers, Customer Satisfaction, Microsoft Word, Data Analysis, Microsoft Excel, Customer Service
Education
Hartwick College 2000 — 2003
ERT May 2015 - Present
PHT Corporation March 2015 - May 2015
Aspire Lifestyles August 2014 - March 2015
Circles North America October 2012 - July 2014
Chelmsford Chiropractic Center July 2005 - July 2013
Massachusetts College of Art September 2010 - December 2010
Massachusetts College of Art September 2007 - January 2009
Viridian Artists, Inc. June 2008 - July 2008
Skills
Adobe Photoshop, Adobe Premiere, Adobe InDesign, Adobe Illustrator, Rhinoceros 4, Solidworks 2009, Alias Sketchbook Pro, Microsoft Office, Windows 7, Jewelry Design, Woodworking, Adobe Acrobat, QuickBooks, Microsoft Excel, Microsoft Word, Adobe Creative Suite, InDesign, Advertising, Photoshop, Illustrator, Social Media
Education
Massachusetts College of Art 2007 — 2011
BFA, Industrial Design, Art History
Aspire Lifestyles August 2014 - Present
Circles June 2011 - July 2014
Circles June 2007 - July 2014
Hollister Staffing December 2006 - June 2007
Skills
Data Analysis, Databases, Customer Service, Event Planning, Training, Outlook, Social Media, Event Management, Leadership, Time Management, Microsoft Excel, Customer Satisfaction, Team Building, Call Centers, Customer Experience
Education
University of Massachusetts Boston
Aspire Lifestyles November 2014 - Present
Double Tree by Hilton June 2014 - November 2014
Hilton Garden Inn October 2011 - June 2013
Skills
Hotels, Front Office, Hospitality, Hospitality Industry
Education
University of Massachusetts, Amherst 2012 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management
Mount Wachusett Community College 2010 — 2012
Associate's degree, Business Administration