Experience
Joie, Current/Elliott, and Equipment   June 2014 - March 2015
Fossil Group, Inc.   June 2010 - December 2013
Lucky Brand  October 2009 - June 2010
Fossil Group, Inc.   October 2006 - January 2009
Starbucks  May 2006 - May 2007
Disney Parks & Resorts   June 2004 - May 2005

Skills
Hiring Practices, Selling Skills, Training, Networking, Customer Service, Store Management, Store Operations, Workshop Facilitation, People Development, Visuals, Clienteling, Loss Prevention, Business Analysis, Sales, Fashion, Merchandising, Retail Sales, Visual Merchandising, Inventory Management, Apparel, Retail

Education
Biola University   2009 — 2013
Bachelor of Science (B.S.), Organizational Leadership

John Brown University   2005 — 2006
Piano Performance

Fullerton College   2004 — 2005
N/A, Music Performance, General

Experience
Disney Parks & Resorts   March 2015 - Present
Disney Parks & Resorts   June 2014 - February 2015
Disney Parks & Resorts   June 2013 - June 2014
Cal Poly Pomona  September 2012 - June 2013
The Walt Disney Company  December 2010 - April 2013
Everloop  June 2011 - March 2013
Wedgewood Wedding and Banquet Center  May 2012 - September 2012
Monte Vista High School: Speech and Debate   July 2008 - August 2011
The Walt Disney Company  February 2010 - December 2010
Spirit Force Cheer   August 2008 - September 2009

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Event Planning, Organizational..., Customer Service, Customer Satisfaction, Outlook, Public Speaking, Team Leadership, Communication, Hootsuite, Tweepi, Social Media, Leadership, Marketing, Public Relations, Facebook, Social Networking, Management, PowerPoint, Hospitality, Marketing Strategy, Recruiting, Training, Social Media Marketing, Research, Sales, Event Management, Strategy, Hospitality Management, Tourism, Time Management, Hospitality Industry

Education
California State Polytechnic University-Pomona   2009 — 2013
Hotel and Restaurant Management, Hospitality, 3.84

Experience
Disney Parks & Resorts   January 2015 - Present
Showqase   June 2012 - June 2015
Block & Tackle   March 2011 - January 2015
Experiment   February 2012 - February 2014
Ratio Interactive  June 2009 - June 2011
Freelance  October 2007 - March 2011
Arscentia  January 2007 - September 2007
Girvin  July 2006 - January 2007

Skills
User Experience, Graphic Design, Adobe Creative Suite, Information Architecture, User Interface Design, Illustration, Art Direction, Web Design, Front-end, Concept Development, Mobile Applications, Branding & Identity, Layout, User Interface, Experience Design, Mobile Design

Education
Ball State University   2002 — 2006
BFA

Experience
Disney Parks & Resorts   July 2015 - Present
United Technologies  July 2013 - July 2015
Boston University School of Management  January 2012 - May 2013
Boston University School of Management  August 2011 - December 2012
UTC- Pratt & Whitney  May 2012 - August 2012
UTC- Pratt & Whitney  May 2011 - August 2011

Education
Boston University   2009 — 2013
Bachelor of Science in Business Administration, Finance and Organizational Behavior, Graduated with honors

Experience
Disney Parks & Resorts   May 2014 - Present
Subway  March 2013 - April 2014

Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership

Education
California State University-Fullerton   2014 — 2016
Bachelor's Degree, Design and Visual Communications, General

Mount San Antonio College   2011 — 2014

Experience
Disneyland Resort  May 2015 - Present
Disney Parks & Resorts   2013 - Present
Disney Vacation Club  January 2015 - May 2015
Disney Vacation Club  July 2014 - January 2015
Disney Vacation Club  March 2012 - July 2014

Skills
Microsoft Office, Social Media, Marketing, Leadership, Event Planning, Customer Service, Sales, Hospitality, Leisure Travel, Facebook, Tourism, Team Building, Marketing Strategy

Education
California State University-Fresno   2004 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Disney Parks & Resorts   July 2015 - Present
Universal Orlando Resort  October 2013 - July 2015
Universal Orlando Resort  July 2013 - October 2013
Universal Orlando Resort  April 2012 - July 2013
Universal Orlando Resort  February 2010 - April 2012
Target  January 2011 - May 2011
The Walt Disney Company  January 2008 - July 2008
Easy Films   December 2006 - January 2008

Skills
Advertising, Event Management, Marketing Communications, Social Media Marketing, Market Research, Project Management, Microsoft Office, Account Management, Integrated Marketing, International Marketing, Adobe Acrobat, International Project..., Workamajig, Galaxy, Google Docs, SRM, SnagIt, Customer Service, Employee Training

Education
Howard Community College   2008 — 2009
Certified, Business and Organization

University of Central Florida   2008 — 2008
Certified, Hospitality Management

Centro Universitário Positivo   2003 — 2006
Bachelor of Arts (BA), Communication - Advertising

Experience
Disney Parks & Resorts   September 2013 - April 2014
Disneyland Resort  April 2012 - June 2012
Mt. San Antonio College  February 2008 - March 2010
Spirit Halloween  September 2007 - November 2007

Skills
Substance Abuse..., Substance Use Disorders, Case Managment, Customer Service, Leadership, Highly detail oriented, Communication Skills, Time Management, Team Building, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Power Point, PowerPoint

Education
Brandman University, Part of the Chapman University System   2014 — 2016
Master of Arts (M.A.), Clinical Psychology LPCC and MFT

Kaplan University   2011 — 2013
Bachelor of Science in Psychology-Substance Abuse, Psychology

Fremont College   2010 — 2011
Associate of Science Degree in Sports & Rehabilitation Therapy, Sports Rehabilitation

Experience
Goddard Group GGE  October 2013 - Present
Disney Parks & Resorts   May 2012 - Present
Self-Employeed  May 1998 - Present
Rhetroactive  January 2013 - January 2014
ARCHAVISION International   June 2008 - January 2011
Goddard Group GGE  May 2005 - June 2008
Disneyland Resort  June 1999 - October 2005

Skills
Art Direction, Creative Direction, Concept Design, Concept Development, Theme Parks, Set Design, Drawing, Sketching, Photoshop, InDesign, Illustrator, SketchUp, Teamwork, Digital Painting, Graphics, Animation, Logo Design, Layout, Art

Education
California State University-Fullerton   2001 — 2005
BFA, Graphic Design

California State University-Fullerton   2001 — 2005
Bachelor of Fine Arts (B.F.A.), Graphic Design

Experience
Disney Parks & Resorts   August 2015 - Present
Anthropologie  May 2015 - August 2015
Lifeline Children's Services  May 2015 - July 2015
Auburn University  October 2013 - July 2014

Skills
Social Media, Fundraising, Event Planning, PowerPoint, Program Development, Community Outreach, Grant Writing, Public Speaking, Nonprofits, Research, Social Services, Microsoft Office, Editing

Education
Auburn University   2011 — 2015
Human Development and Family Studies, Middle Childhood/Adolescence

Experience
Holiday Retirement  February 2015 - August 2015
Euro Bistro and Tapas   September 2013 - February 2015
Orange Lake Resorts  August 2012 - September 2013
Rosen Shingle Creek  March 2011 - August 2012
Florida Hospital  April 2009 - December 2010
Gaylord Entertainment  February 2002 - February 2009
Disney Parks & Resorts   August 1998 - August 2000

Skills
Hospitality Industry, Resorts, Hospitality Management, Banquets, Fine Dining, Pre-opening, Catering, Food & Beverage, Menu Development, Hotels, Hotel Management, Restaurants, Hospitality, Culinary Skills, Restaurant Management, Cuisine, Revenue Analysis, Chef, HACCP, Pastry, Recipes, Food, Food Safety, Sanitation, Menu Costing, Culinary Management, Food Preparation, Wine, Gourmet, Cooking, Menu Engineering, Food Quality, Event Management, Hiring, Training, New Restaurant Openings, Yield Management, Time Management, Seafood, Banquet Operations, Customer Satisfaction, Customer Service, Recipe Testing, Budgets, Guest Service Management, Inventory Management

Education
Algonquin College of Applied Arts and Technology   1997 — 1998
Culinary, Culinary Arts/Chef Training

LCVI   1993 — 1997

Experience
California State University, Long Beach  August 2015 - Present
Disney Parks & Resorts   December 2014 - Present
Freelance Musician/Composer  August 2006 - Present
American Youth Symphony  August 2012 - May 2015
YMF Debut Orchestra  August 2012 - May 2014
Southwest Brass   August 2008 - May 2011
Four Seasons Orchestra   2009 - 2011

Skills
Music, Classical, Music Production, Orchestral Music, Social Media, Songwriting, Chamber Music, Composition, Recording, Teaching, Music Education, Musicians, Concerts, Ensemble, Piano, Music Theory

Education
Colburn Conservatory   2012 — 2015
Professional Studies Certificate, Tuba Performance

Hochschule für Musik und Theater Hannover   2011 — 2012
Brass Pedagogy Research Studies, Brass

Arizona State University   2006 — 2010
Bachelor of Music, Instrumental Music Education

Experience
Seton Identification Products  December 2014 - Present
Author  September 2013 - Present
Gaylord Specialty Healthcare  August 2014 - September 2014
Disney Parks & Resorts   June 2013 - June 2014
ATD, inc   January 2011 - June 2013
Giffels  April 2004 - December 2006
Hanscomb  March 2001 - February 2004

Skills
Advertising, Public Relations, Marketing, Illustrator, Administrative..., Office Management, Travel Arrangements, Office Administration, Packaging, Spreadsheets, Calendars, Administrative Work, Data Entry, Calendaring, Adobe Acrobat, Event Planning, Outlook, Microsoft Publisher, Fax, Filing, File Management, Microsoft Office, Customer Service, PowerPoint, Social Media, Editing, Microsoft Word, Microsoft Excel, Social Networking, Nonprofits, Community Outreach

Education
Everest University-Lakeland   2010 — 2011
Bachelor of Business Administration (B.B.A.)

Branford Hall Career Institute-Branford Campus
Medical Billing and Coding

Experience
Disneyland Resort  October 2012 - Present
The Hood Kitchen Space   September 2012 - November 2014
Disney Parks & Resorts   January 2011 - October 2012
Arizona State University  August 2011 - September 2012
Arizona State University  August 2009 - September 2012
Disneyland Resort  May 2011 - August 2011
Disneyland Resort  August 2010 - January 2011

Skills
Organizational..., Creative Problem Solving, Conflict Resolution, Event Planning, Community Outreach, Team Oriented, Digital Photography, Photoshop, Lightroom, Microsoft Office, Social Media, Research, Creative Writing, Technical Writing, Marketing Strategy, Social Media Marketing, Team Building, Training and Development, Coordinating Special..., Management, Event Management, Team Management, Customer Service, Communication, Teamwork, Facebook, Editing

Education
Arizona State University   2008 — 2012
B.A. English Literature, Magna Cum Laude

Experience
The Country Club at DC Ranch  September 2015 - Present
The Country Club at DC Ranch  February 2015 - Present
Disney Parks & Resorts   May 2015 - August 2015
Disney Parks & Resorts   August 2014 - January 2015
Backyard Grille   April 2014 - August 2014
Jimmy John's  January 2014 - April 2014
Profitable Food Facilities   June 2011 - April 2014
Subway  April 2012 - August 2013
Cal South California State Soccer Association-South  February 2008 - November 2011

Skills
Leadership, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Social Networking, Teamwork, Time Management, Facebook, Public Speaking, Social Media, Research, Event Planning, Microsoft Office

Education
Arizona State University   2012 — 2016
Bachelor of Science (B.S.), Supply Chain Management, 3.91

Experience
Heritage Werks  January 2015 - Present
CENTURY 21 Award  March 2000 - December 2014
Disney Parks & Resorts   May 2009 - May 2014
Century 21 Award - Bill Etchegaray Team   April 2005 - April 2012

Skills
Customer Experience, Digitial Records, Database management, Genealogy, Historical Research, Adobe Acrobat, Microsoft Word, Microsoft Excel, PowerPoint, Access, Microsoft Publisher, Notary Public, Real Estate License, Contract Negotiation, schedule management, Archival Research, Team Leadership, Sales, Short Sales, Relationship Building, Project Management, Social Media, Basic HTML, History, Editing, Research, Administration, Microsoft Office, Event Management, Libraries

Education
University of Alabama   2014 — 2016
Master's degree (Student), Library and Information Science

California State University-Fullerton   2009 — 2013
Bachelor of Arts (B.A.), History

Experience
Disney Destinations  July 2012 - Present
Disney Parks & Resorts   April 2011 - July 2012
Yum! Brands  October 2009 - April 2011
Disney Parks & Resorts   May 2006 - October 2009
Disney Parks & Resorts   May 2005 - May 2006
Disney Parks & Resorts   January 2004 - May 2005

Skills
Leadership, Recruiting, Customer Service, Training, Customer Satisfaction, Sales, Management, Hospitality, Event Planning, Microsoft Office, Program Management, Microsoft Excel, PowerPoint, Food & Beverage, Hospitality Management, Revenue Analysis, Event Management, Call Centers, Time Management, Process Scheduler, Coaching, Hospitality Industry, Tourism, Social Media, Microsoft Word, Team Building, Hotels, Research, Team Management, Team Leadership, Photoshop, English, Windows, Adobe Acrobat, Microsoft Publisher, HTML, SAP, Siebel, Inventory Management, Restaurants, Teamwork, Income Statement, Disney Vacations, Sales Operations, Operations Management, Budgets, Sales Management, Guest Service Management, Cvent, Food

Education
Bergen County Technical HS   1994 — 1998
Diploma, Business Information & Technology Systems

ABC Bartending School   2010 — 2011
Bartending Certification, Bartending/Bartender

Experience
Disney Parks & Resorts   October 2014 - Present
The Walt Disney Company  November 2007 - Present
Disneyland Resort  April 2009 - May 2011
The Disneyland Resort  November 2006 - April 2009
Saddleback Unified School District  2005 - 2009
Pacific Crest Drum & Bugle Corps   2004 - September 2008
Ballet Pacifica  July 2004 - November 2006

Skills
Internal Communications, Social Media, Public Relations, Event Management, Media Relations, Training, Integrated Marketing, Video, Publicity, Press Releases, Editorial, Corporate Communications, Crisis Communications, Marketing

Education
California State University-Fullerton   2000 — 2004
BA, Communications with an emphasis in Public Relations

California State University-Fullerton   2000 — 2004
Bachelor of Arts (B.A.), Communications, with an emphasis in Public Relations

Experience
Aronimink Golf Club  May 2015 - Present
Disney Parks & Resorts   January 2015 - Present
Merion Cricket Club  May 2014 - August 2014
Ovations Food Service  May 2012 - August 2013

Skills
Communication, Teamwork, Social Networking, Customer Service, Management, Time Management, Microsoft Word, PowerPoint, Customer Satisfaction, Microsoft Excel, Microsoft Office, Hospitality

Education
Michigan State University   2011 — 2015
Bachelor's degree, Hospitality Administration/Management, Junior

BI Norwegian Business School   2013 — 2013
Intercultural Management, Junior

Haverford Senior High School   2007 — 2011
High School Diploma

Experience
New Hampshire Job Corps   September 2015 - Present
Langley Consulting Services Inc.   June 2011 - Present
Hanover Street Chophouse   February 2011 - June 2011
Not Your Average Joe's  September 2008 - February 2011
Walt Disney World  March 2005 - April 2008
Carrabba's Italian Grill  December 2002 - February 2005
Disney Parks & Resorts   September 2001 - February 2005
Chevy's Fresh Mex  December 1998 - November 2002

Skills
Resume Mining, Resume Writing, Candidate Screening, Human Relations, Hiring, Interview Preparation, Interview Coaching, Personnel Assessment, Training Program..., Talent Assessment, Culinary, Event Planning, Scheduling, Orientation, Wine Education, Wine Knowledge, Spirits, Menu Development, Mixology, Culinary Skills, Cocktails, Process Scheduler, Job Coaching, People Skills, New Hire Orientations, Resume, Screening Resumes, Wine, Recruiting, Employee Training, Cooking, Restaurants, Talent Management, Personnel Selection, Hospitality, Food, Leadership, Food & Beverage, Recipes, Management, Restaurant Management, Time Management, Hospitality Management, Franchising, Profit, Customer Service, Catering, Human Resources, Sales, Interviews

Education
Society of Wine Educators   2011 — 2011
Certified Specialsit of Wine

Wine & Spirits Education Trust   2011 — 2011
Level II Certificate, Spirits

Court of Master Sommeliers   2007 — 2007
Certified Sommelier

Valencia Community College   2005 — 2007
Culinary Arts/Hospitatlity Management

Bryant University   1999 — 2003
Bachelors, Marketing & Communication

University of Richmond   2002 — 2002
Study Abroad Program, Art History

Experience
Eye Corp Media  April 2011 - Present
Walt Disney Parks and Resorts  2007 - 2012
Disney Parks & Resorts   2002 - 2007
New Piper Aircraft   2001 - 2002
SCA Technologies  2000 - 2001
Bristol Hotels & Resorts  1997 - 2000
Bristol Hotels & Resorts  1993 - 1997

Skills
MBTI, SPHR, Leadership Development, Performance Management, Talent Management, Organizational..., Employee Relations, Coaching, Strategic HR, Recruiting, Training, Human Resources, Leadership, Deferred Compensation, Onboarding, Team Building, Employee Training, Succession Planning, Management, Strategy

Education
Baylor University
Bachelor's Degree, Business

University of North Texas
MBA, Administrative Management (Organizational Behavior)

Experience
Upper Arlington Public Library  September 2015 - Present
Disney Parks & Resorts   January 2015 - May 2015
Disney Parks & Resorts   August 2014 - January 2015
Columbus Metropolitan Library  June 2014 - August 2014
The Sandspur  May 2013 - May 2014
TJ's Tutoring and Writing Center   January 2011 - May 2014
Columbus Metropolitan Library  June 2013 - August 2013
Rollins College  August 2010 - May 2011

Skills
Blogging, Editing, Journalism, Social Media, Public Speaking, Public Relations, Teaching, Organizing, Writing, Team Leadership, Copy Editing, English, Training, Press Releases, Photography, Newspapers, Creative Writing, Event Management, Wordpress, Education, Customer Service, Microsoft Office, Web Design, Mentoring

Education
Kent State University   2015 — 2016
Master’s Degree, Library and Information Science

Rollins College   2010 — 2014
Bachelor’s Degree, English, 3.98

American University   2012 — 2012
Semester in Washington, Justice and Law, 4.0

Experience
doTERRA  April 2012 - Present
SagaCity Media, Inc.   August 2011 - December 2012
The Daily Herald  August 2011 - August 2012
SagaCity Media, Inc.   May 2011 - August 2011
Stowaway Magazine  January 2011 - April 2011
BYU - The Daily Universe   April 2010 - April 2011
BYU - The Daily Universe   January 2010 - April 2010
Boys and Girls Club of Southwest Washington   April 2008 - August 2009
Disney Parks & Resorts   January 2009 - April 2009

Skills
Blogging, Editing, Photography, Copy Editing, Substantive Editing, Project Management, News Writing, Article Creation, Advanced Design & Layout, Videography, Audio Editing, Radio Presenting, Wordpress, Social Media, Spanish, French, Basic HTML, Blog Design, Corporate Websites, Adobe Photoshop CS5, Adobe InDesign CS5, Final Cut Pro 6 & X, Garageband, Adobe Lightroom 3, Microsoft Office, Adobe Flash CS4, Adobe Illustrator CS5, Drupal, Final Cut Pro

Education
Brigham Young University   2007 — 2011
Bachelor of Arts, Communications, Editing

Experience
The Paradise Group Talent Agency   2013 - Present
Disney Parks & Resorts   October 2010 - Present
The Walt Disney Company  1986 - September 2014
SenovvA, Inc.   May 2011 - March 2012
AKA Talent Agency  2006 - 2011
Universal Studios Japan  2003 - 2006
Various Talent Agencies   1986 - 1998

Skills
Entertainment, Event Management, Acting, Television, Public Speaking, Marketing, Talent Management, Radio Promotions, Public Relations, Event Planning, Film Production, Project Management, Overseas Experience, Voiceovers, Employee Training, New Hire Orientations, Development Of Employees, Repatriation, Cross-cultural..., International..., Theme Parks, Leadership, Disney, New Media, Stage, Commercials, Theatre, Performing Arts, Production Managment, Radio, Improvisation, Production Management

Education
California State University-Fullerton
Certificate in Project Management

Experience
Northern Arizona University  August 2014 - Present
Arizona Conservation Corps  May 2014 - August 2014
Arizona Conservation Corps  January 2014 - May 2014
Late for the Train   December 2012 - December 2013
Disney Parks & Resorts   June 2012 - September 2012
Disney Parks & Resorts   January 2012 - June 2012
Falling Whistles  May 2011 - August 2011
agencyside  July 2010 - May 2011
Cramer Krasselt  August 2010 - December 2010
Arizona State University W.P. Carey School of Business   August 2010 - December 2010

Skills
Social Media Marketing, Digital Marketing, Marketing, Advertising, Facebook, Google Analytics, Online Marketing, E-commerce, Market Research, Management, Social Media, Nonprofits

Education
Arizona State University   2007 — 2011
Business Marketing; Minor Nonprofit Administration

Experience
TKA Holdings, LLC   June 2012 - Present
Xscape Salon and Boutique   2012 - Present
The Buckle, Inc.   2004 - 2006
Disney Parks & Resorts   2002 - 2004

Skills
Visual Merchandising, Sales Management, Project Management, Employee Training, Customer Service, QuickBooks, Retail Sales, Cash Flow Forecasting, Training

Education
California State University-Bakersfield
Criminalistics and Criminal Science

Garces Memorial High School

Experience
Disney Parks & Resorts   February 2015 - Present
TJ Maxx  June 2011 - January 2015
Mega Furniture  April 2014 - August 2014
Whisper App  July 2013 - May 2014
Arizona State University  January 2012 - May 2014
The Walt Disney Company  January 2013 - May 2013
American Marketing Association ASU   September 2011 - May 2012
Harkins Theatres  September 2008 - July 2009

Skills
Facebook, Social Media Marketing, Social Media, Leadership, Marketing, Advertising, Marketing Strategy, Event Planning, Social Networking, Microsoft Excel, Management, Public Relations, Sales, Customer Service, Japanese, Blogging, Online Advertising, Event Management, Marketing Communications, Digital Marketing, Product Marketing, Strategy, Research, Program Management, Fundraising, Microsoft Word, PowerPoint, Microsoft Office, Analysis, Time Management, Customer Satisfaction, Retail, Spanish, Hootsuite, Marketing Research, Online Marketing, Team Leadership, Teamwork, Editing, SPSS, Data Analysis, Nonprofits, Creative Writing, Training, Community Outreach, Outlook, Team Facilitation, Guest Service Management

Education
Arizona State University, W. P. Carey School of Business   2010 — 2014
Marketing, Business, International Business

Arizona State University, Herberger Institute for Design and the Arts   2012 — 2014
Minor, Dance

Disney College Program Seminar Series   2013 — 2013
Disney Marketing

上智大学 / Sophia University   2012 — 2012
Study Abroad

Gilbert High School   2006 — 2010
High School Diploma

Experience
Disney Parks & Resorts   January 2013 - Present
Disneyland Resort  July 2011 - December 2012
The Restaurant at Kellogg Ranch  January 2011 - June 2011
Association of Student Event Planners   June 2010 - June 2011
Marie Callender's Restaurant & Bakery   April 2008 - November 2010
Association of Student Event Planners   September 2009 - June 2010
The Restaurant at Kellogg Ranch  January 2010 - March 2010
Los Angeles County Fair, Pomona   August 2009 - October 2009

Skills
Hospitality Management, Food & Beverage, Restaurants, Hospitality, Hospitality Industry, Customer Service, Tourism, Sales, Event Management, Management

Education
California State Polytechnic University   2007 — 2011
Bachelor of Science, Hospitality Management

California State Polytechnic University-Pomona   2007 — 2011
Bachelor of Science, Hospitality Management

The Collins College of Hospitality   2007 — 2011
Bachelor of Science, Management; Hospitality Management

Experience
Disney Parks & Resorts   October 2013 - Present
Freelance  November 2009 - Present
Freelance  August 1991 - Present
School Board of Polk County  February 2013 - May 2013
Private Pediatric Patient   March 2008 - October 2012
Vocational Rehabilitation Administration of Puerto Rico   November 1999 - November 2009
National electronic Services   November 1998 - October 1999
Propper International  November 1996 - November 1998
Hewlett-Packard  March 1995 - February 1997

Skills
A+ Certified, Web Design, Graphic Design, Motion Graphics, Painting, Drawing, Storyboarding, Assistive Technology, Integrated Circuit..., Dreamweaver, Image Manipulation, Digital Design, Color Theory, Art Therapy, Digital Manipulation, Decoration, Scrapbooking, Fundamentals of..., Emotional Intelligence, Marketing Strategy, Globalization, Advertising, General Office..., Substitute Teaching, E-Learning, Adobe Creative Suite, Typography, Flash, CSS, Web Development, Adobe Acrobat, Adobe Fireworks, Multimedia, Photoshop, SEO, ActionScript, XHTML, Logo Design, User Experience, Premiere, Public Speaking, Training, Social Media, Microsoft Office

Education
Art Institute of Pittsburgh   2008 — 2009
Diploma

University of Puerto Rico-Mayaguez   1996 — 2002
Master of Business Administration (M.B.A.)

University of Puerto Rico-Mayaguez   1991 — 1996
Bachelor's Degree

Experience
Hotel Irvine  July 2015 - Present
Disney Parks & Resorts   October 2014 - Present
Southern California Edison (SCE)   July 2008 - September 2009

Skills
Sales, Customer Service, Leadership, Training, Customer Satisfaction, Event Management, Social Media, Public Relations, Public Speaking, Marketing Strategy

Education
Antelope Valley College   2007 — 2010
Associate of Math and Science, Chemical Engineering

Experience
The Walt Disney Company  October 2014 - Present
Disney ABC Television Group  June 2014 - October 2014
The Walt Disney Company  January 2012 - June 2014
Brigham Young University Hawaii  January 2014 - April 2014
The Walt Disney Company  June 2013 - January 2014
Brigham Young University Hawaii  January 2013 - April 2013
Brigham Young University Hawaii  September 2012 - January 2013
Disney Parks & Resorts   April 2012 - August 2012
Brigham Young University Hawaii  January 2011 - April 2012
Disney Parks & Resorts   June 2011 - January 2012

Skills
Able To Multi-task, Problem Solving, Customer Service, Time Management, Public Speaking, College Recruiting, Student Recruitment, French, Leadership, Dance Education, Sales, Computer-savvy, Exceptional mentor &..., Academic Tutoring, Mentoring, Training, Event Management, Hospitality, Social Networking, Advertising, SAP, Kenexa, Team Building, Facebook, Marketing, Recruiting, Interviews, Microsoft Office

Education
Brigham Young University - Hawaii   2010 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management; Marketing, Senior

Brigham Young University - Hawaii   2008 — 2014
Bachelor of Science (B.S.), Business Management; Marketing, Senior

Woodstock High School   2004 — 2008
Graduate Cum Laude

Experience
Disney Parks & Resorts   March 2015 - Present
Disneyland Resort  February 2012 - Present
Disneyland Resort  November 2012 - April 2014
Disneyland Resort  March 2009 - May 2011
Disneyland Resort  December 2007 - March 2009

Skills
Communication, Customer Service, Leadership, Writing, Documentation, Public Speaking, Microsoft Office, Microsoft Word, Training, Tourism, Entertainment, Theme Parks, Disney, Guest Service Management, Guest Recovery, Workplace Safety, Teamwork

Education
California State University-Fullerton   2006 — 2011
Bachelor’s Degree, Communications - Entertainment Studies

Experience
Disney Parks & Resorts   June 2014 - Present
The Restaurant at Kellogg Ranch  January 2015 - June 2015
Disney Parks & Resorts   August 2013 - December 2013
Max's Cafe   July 2012 - August 2013

Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Leadership, Management, Guest Service Management, Cash Handling, Public Speaking, Photography, Photoshop, Mac OS, Social Networking

Education
California State Polytechnic University-Pomona   2011 — 2015
Bachelor of Science (BS), Hospitality Administration/Management

Experience
Aquinas College  February 2015 - Present
Ameriprise Financial Services, Inc.   May 2012 - August 2015
Disney Parks & Resorts   June 2014 - January 2015

Skills
Customer Service, Leadership, Communication, Public Speaking, Teamwork, Time Management, Social Networking, Social Media, Event Planning, Sport Management, Design, Team Leadership, Internal Communications, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, English

Education
Aquinas College   2013 — 2016
Bachelor of Science in Business Administration, Business Administration/Sports Management, Senior

Roosevelt University   2012 — 2013
Finance, General

Fremont High School   2008 — 2012
High School Diploma

Experience
Levi Strauss & Co.   October 2014 - Present
Centerplate  May 2014 - October 2014
Disney Parks & Resorts   July 2011 - May 2014
Disney Parks & Resorts   April 2013 - September 2013
AEG  March 2010 - June 2011

Skills
Leadership, Retail, Public Speaking, Management, Event Planning, Social Media Marketing, Microsoft Office, PowerPoint, Photoshop, Illustrator, Organizational..., Leadership Development, Customer Service, Event Management, Marketing, Blogging, Facebook

Education
California State Polytechnic University-Pomona   2007 — 2011
Bachelor of Science (BS), Apparel Merchandising and Management

Presentation High School   2003 — 2007

Experience
Amangiri Resort & Spa   December 2014 - Present
Disney Parks & Resorts   June 2013 - November 2014
The Walt Disney Company  January 2013 - June 2013
Disney's Grand Floridian Resort & Spa   August 2012 - January 2013
BYU-Hawaii Food Services   September 2011 - August 2012
Corporation of the Presiding Bishopric  February 2011 - August 2011
Corporation of the Presiding Bishopric  July 2009 - February 2011
Copantl Hotel & Convention Center   2008 - 2009
Yacaman Productions   2008 - 2008
InterContinental Hotels & Resorts  April 2004 - December 2005

Skills
Time Management, Leadership, Customer Service, Public Speaking, Event Planning, Marketing, Microsoft Office, Training, Management, Public Relations, Hospitality, Spanish, Hospitality Industry, Sales, Advertising, Hotels, Food, Teamwork, Entrepreneurship, FOSSE Property..., Budgets, Food & Beverage, Restaurants, Restaurant Management, Menu Development, Customer Satisfaction, Hospitality Management, Tourism, Team Leadership, Microsoft Word, Social Media, Microsoft Excel, Team Building, Marketing Strategy, Employee Training, Operations Management, Food Safety, Food Service, Food Service Operations, Banquets, Catering

Education
Brigham Young University - Hawaii   2011 — 2013
Bachelor of Science in Hospitality and Tourism Management with a Marketing emphasis

LDS Business College   2009 — 2011
Associate of Applied Science in Business Entrepreneurship with a Professional Sales Certificate

Experience
Disney Parks & Resorts   June 2010 - Present
Bold TV Studios   June 2013 - December 2013
PMAC Lending Services Inc.  June 2009 - August 2009

Skills
Communication Skills, Microsoft Office, Management, Team Leadership, Social Media, Creative Problem Solving, Creative Writing, Concept Development, Inspiring People, Directing Others, Event Management, Social Media Marketing, Customer Service, Photoshop, Entertainment, Public Speaking

Education
California State University-Fullerton   2009 — 2014
Bachelor of Arts (B.A.), Communication and Media Studies

Ruben S. Ayala High School   2007 — 2009
High School Diploma

Experience
Florida Polytechnic University  March 2013 - Present
Walt Disney World  May 2011 - March 2013
Disney Parks & Resorts   January 2011 - May 2011

Skills
Customer Service, Public Relations, Microsoft Office, Office Management, Budgets, Inventory Management, Product Ordering, Project Management, Marketing Event Planning, Team Management

Education
Bloomsburg University of Pennsylvania   2006 — 2010
Bachelor of Arts (B.A.), Music Performance, Oboe

Experience
Target  October 2012 - January 2013
Universal Studios Hollywood  April 2008 - March 2009
Disney Parks & Resorts   May 2005 - April 2007

Skills
facials, Skin Care, Skin Care Products, Eyelash & Eyebrow..., Microdermabrasion, Waxing, Light Therapy, Eyelash Extensions, Aromatherapy, Makeup Artistry, Hospitality, Customer Service, Sales, Microsoft Office

Education
Salon Success Academy   2013 — 2014
Certificate, Aesthetician/Esthetician and Skin Care Specialist

San Bernardino Valley College   2011 — 2013
Tranfer to Cal State, Psychology, 4.0

Riverside City College   2001 — 2004
Associate’s Degree, Criminal Justice, 3.6

Experience
Canadian Technology Accelerator (CTA) - Consulate General of Canada in New York   June 2015 - Present
New York Theatre Ballet  September 2008 - September 2009
Disney Parks & Resorts   January 2006 - January 2008
Royal Caribbean International  December 2003 - July 2005

Education
Baruch College, City University of New York (CUNY)   2013 — 2016
Marketing Management

Borough of Manhattan Community College   2011 — 2013
Business Administration and Management, General

Joffrey Ballet School-American Ballet Center   2009 — 2010
Dance

Experience
Disney Parks & Resorts   May 2012 - Present
Walnut Valley Unified School District  August 2006 - June 2011
Disney Parks & Resorts   December 1983 - November 1992

Skills
Entertainment, Event Management, Event Planning, Theatre, Acting, Film, Musical Theatre, Social Media, Improvisation, Television, Social Networking, Stage Management, Public Relations, Entertainment Industry, Media & Entertainment, Events Coordination, Event Production, Events Organisation, Parades, Special Events, Special Events..., Hiring Crew, Theatrical Production

Education
California State University-Fullerton
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies

California State University-Long Beach
Theater Arts

Experience
Visit Newport Beach Inc.  March 2015 - Present
Joie de Vivre Hospitality  August 2010 - February 2015
Fairmont Hotels and Resorts  August 2006 - August 2010
House of Blues  July 2005 - August 2006
The Walt Disney Company  June 2000 - June 2004
Disney Parks & Resorts   March 1999 - July 2000
Miller Freeman  1993 - 1998

Skills
Event Management, Marketing, Hospitality, Sales, Hotels, Management, Budgets, Contract Negotiation, Retail, Team Management, Program Management, Entertainment, Hospitality Management

Education
California State University-Fullerton   1988 — 1993
Bachelor of Arts (B.A.), Communications/Advertising

Experience
Cracker Jack Candles   September 2013 - Present
Point Break Escrow Inc   December 2011 - July 2012
Disney Parks & Resorts   August 2005 - August 2010

Skills
Candles, Team Building, Sales Management, Marketing Strategy, Advertising, Microsoft Office, Public Speaking, Event Management, Social Media Marketing, Small Business Online...

Education
California State University-Fullerton   2005 — 2009
Child Development

Experience
Pensacola Blue Wahoos  March 2014 - Present
Pensacola Blue Wahoos  May 2013 - March 2014
Pensacola Blue Wahoos, Double-A Affiliate of the Cincinnati Reds   March 2012 - May 2013
Guitar Center  February 2004 - April 2005
Disney Parks & Resorts   November 1998 - February 2004
Warner Bros Studio Stores  1994 - 1998

Skills
Retail, Sales, Merchandising, Apparel, Online Advertising, Teamwork, Start-ups, Management Consulting, Coaching, Human Resources, Marketing, Customer Service, Social Networking, Facebook, Visual Merchandising, Social Media Marketing

Education
California State University-Long Beach
Economics

Experience
Disney Parks & Resorts   June 2015 - Present
WGRZ Channel 2 News   June 2014 - August 2014
Fenton's Produce   May 2012 - August 2014
Alfred State College  October 2013 - May 2014
Visual Impact Club   August 2012 - May 2013
Pembroke Summer Recreation Program   June 2008 - August 2010

Skills
Computer Animation, 3D Modeling, Character Animation, 3D Rendering, 2D graphics, Rotoscoping, Adobe Creative Suite, Video Editing, Digital Compositing, Motion Graphics, Broadcast Design, HTML, CSS, Microsoft Excel, Final Cut Pro, Photoshop, Texturing, Microsoft Word, Traditional Animation, Lighting, Microsoft Office, PowerPoint, Public Speaking, 3D, Animation, Customer Service

Education
Alfred State College - SUNY College of Technology   2011 — 2015
Bachelor of Science (B.S.), Digital Media and Animation

Pembroke Jr./Sr. High School   1996 — 2011
High School Diploma with Honors

Experience
Disney Parks & Resorts   October 2014 - Present
Disney Parks & Resorts   April 2014 - Present
Disney California Adventure   February 2009 - Present
Alex's Lemonade Stand Foundation  April 2014 - April 2014
Orange Coast Magazine  August 2013 - December 2013
Newport Beach Film Festival  August 2011 - May 2012
The Walt Disney Company  February 2009 - August 2009

Skills
Press Releases, Social Networking, Social Media, Marketing, Creative Writing, Public Relations, Event Planning, Customer Service, Feature Articles, Editing, Friendly Personality, Microsoft Office, Employee Engagement, Public Speaking

Education
California State University-Fullerton   2010 — 2015
Public Relations, Communications, minor in English

Citrus College   2008 — 2010
AA, Social and Behavioral Sciences

Experience
Disney Parks & Resorts   July 2014 - Present
Disneyland Resort  October 2012 - July 2014
Hyatt Regency Newport Beach  2011 - 2012
Destination Hotels and Resorts  2010 - 2011
CSULB Hospitality Program Golf Tournament   January 2010 - May 2010
Disneyland Resort  2007 - 2009
Earl Burns Miller Japanese Garden  2006 - 2007

Skills
Event Management, Microsoft Excel, Hospitality, Customer Service, Hotels, Resorts, Banquets, Hospitality Industry, Catering, Hotel Management, Sales, Revenue Analysis, Event Planning, Management, Microsoft Word, PowerPoint

Education
California State University-Long Beach   2005 — 2010
BS, Hospitality Foodservice and Hotel Management, Recreation and Leisure Studies

Lakewood High School   2001 — 2005

Experience
Massimo Dutti  July 2014 - August 2014
Thomas Marko & Associés   April 2013 - August 2013
Dufresne Corrigan Scarlett   April 2012 - July 2012
Disney Parks & Resorts   October 2011 - December 2011
Mairie de Paris  May 2011 - June 2011

Skills
Stratégie marketing, Event Management, Communication, Advertising, Business Development, Cross Cultural...

Education
Barry University   2015 — 2016
Master’s Degree, International Business Administration

Montpellier Business School   2014 — 2015
Master's degree, Management and international business development - Full-English courses

IDRAC Business school   2012 — 2013
Bachelor's Degree (BBA), Marketing and business development, Valedictorian (14,15/20)

IUT Paris Descartes   2010 — 2012
Associate's Degree, 2 years technical degree (DUT) Information Communication Advertising

Experience
Disney Parks & Resorts   September 2015 - Present
Sigma-Tau Pharmaceuticals, Inc.   January 2015 - August 2015
Inergetics Inc.   December 2012 - December 2014
Country Life Vitamins  2010 - 2012
Hain Celestial Group  2007 - 2010
Compel Foods / WR Consult   2007 - 2009
NBTY  2004 - 2007
Del Laboratories, Inc.   1998 - 2004

Skills
Critical Chain Project..., Product Marketing, Marketing Strategy, Management Consulting, Financial Analysis, Financial Modeling, Copywriting, Strategic Planning, Forecasting, Vitamins, Pharmaceuticals, Nutraceuticals, SWOT analysis, Gap Analysis, Competitive Analysis, Creative Direction, Creative Writing, Problem Solving, New Product Ideation, Launch Of New Products, Team Building, Cross-functional Team..., Consumer Products, New Business Development, Trend Analysis, Digital Photography, Product Development, Product Launch, Management, Market Research, Project Management, Strategy, Customer Insight, Pharmaceutical Industry, P&L Management, Leadership, Retail, Brand Management, Sales, Process Improvement, Product Innovation, Marketing Management, Marketing

Education
Adelphi University   1979 — 1982
MBA, Finance, Marketing

Long Island University, C.W. Post Campus   1975 — 1979
BA, Accounting

Experience
University of Houston Small Business Development Center  August 2015 - Present
Texas Tech University  August 2012 - May 2015
Miami Management Inc.  January 2009 - July 2012
Disney Parks & Resorts   May 2006 - August 2006

Skills
Research, Strategic Planning, Customer Service, Event Management, Budget Management, Training, Microsoft Word, Public Speaking, Microsoft Office, Higher Education, Nonprofits, Microsoft Excel, PowerPoint, Leadership, Social Media

Education
University of West Florida - College of Business   2006 — 2008
Master of Science in Administration (MSA), Public Administration

University of West Florida   2003 — 2006
Bachelor of Arts (B.A.), Psychology

Broward College   2000 — 2003
Associate of Arts (AA), Business Administration and Management, General

Experience
Disney Parks & Resorts   June 2015 - Present
Main Data Group  October 2013 - June 2015
Botsford Associates  May 2012 - September 2013
Destination Hotels & Resorts  August 2010 - May 2012

Skills
Sales, Sourcing, Technical Recruiting, Applicant Tracking..., Employee Relations, Employee Training, College Recruiting, Networking, Building Relationships, CRM, Blogging, SharePoint, Benefits Negotiation, Internet Recruiting, Team Leadership, Rowing, Intercollegiate...

Education
California State University-East Bay   2013 — 2015
Master's degree, Statistics

University of California, Berkeley   2005 — 2009
Bachelor of Arts (BA), Mass Communication/Media Studies

Los Gatos High School   2001 — 2005

Experience
Clearwater Color Nursery   May 2014 - Present
Central Casting  August 2008 - April 2014
Tavis Smiley- Public Broadcasting Service   January 2008 - June 2008
LifeWay Christian Resources  2005 - 2007
Disney Parks & Resorts   October 2005 - May 2006

Skills
Film, Film Production, Video Production, Television, Feature Films, Photoshop, Video Editing, Video, Documentaries, Commercials, Short Films, Photography, Casting, Entertainment, Extras, Social Media, Blogging, Screenwriting

Education
California State University-Fullerton   2005 — 2007
Radio, Television, Film, Radio, Television, Film

Cuesta College   2002 — 2005
Associate’s Degree

Experience
Disney Parks & Resorts   July 2011 - Present
Hilton Hotels & Resorts  July 2002 - July 2011
Gucci  June 1989 - July 2002

Skills
Water Safety, Water Management, Lifeguarding, Scuba Diving, Workplace Safety, Tourism, Management, Rooms Division, Front Office, Budgets, Yield Management, Event Management, Catering, Banquets, Customer Service, Forecasting, Public Relations, Restaurant Management, Event Planning, Team Building

Education
Boise State University

University of Hawaii-West Oahu

Experience
Automobile Club of Southern California  July 2012 - Present
T-Mobile  January 2011 - October 2012
Nordstrom  June 2008 - January 2011
Disney Parks & Resorts   February 2001 - July 2003
America reads and counts  August 2002 - May 2003

Skills
Visual Merchandising, Merchandising, Retail, Store Management, Retail Sales, Loss Prevention, Inventory Management, Fashion, Customer Service, Store Operations, Apparel, Sales, Styling, Inventory Control, Trend Analysis, Training, Hiring, Cashiering, Customer Experience, POS, Employee Training, Data Entry, Cash Register, Microsoft Word

Education
California State University-Fullerton   2001 — 2007
English

La Serena high school   1999 — 2001
High school diploma, General Ed

Experience
Disney Parks & Resorts   November 2014 - Present
UROK Learning Institute  January 2008 - Present
Aquarium of the Pacific  March 2004 - February 2011
Circuit City  June 2008 - April 2009

Skills
Curriculum Development, Teaching, Tutoring, Research, Curriculum Design, Social Media, Staff Development

Education
California State University-Fullerton   2002 — 2006
Bachelor of Arts (B.A.), Psychology

Experience
Parks Hospitality Group  2011 - Present
Disney Parks & Resorts   1995 - 2001

Skills
Marketing Communications, Marketing Strategy, Marketing, Social Media Marketing, Online Advertising, Public Relations, Copywriting, Creative Direction, Event Management, Event Planning, Account Management, Media Relations, Customer Service, Advertising, Public Speaking

Education
Auburn University at Montgomery
Bachelor's degree, Communication and Media Studies

Experience
Organize now LLC   February 2009 - Present
Disney Parks & Resorts   March 2006 - July 2013
Universal Studios  March 2006 - January 2013
Jobpartnership Alumni   2013 - 2013
Jobpartnership   2013 - 2013
Dial America Marketing  March 2007 - December 2011
Orangelake Resorts   November 2006 - December 2008
Osceola Regional Medical Center  March 2007 - November 2008
Florida Hospital  April 2006 - May 2008

Skills
POS, Paralegal, LPN, Hospitality, Database Administration

Education
University of South Florida   2014 — 2016
Master of Arts (MA), International/Global Studies

Bethune-Cookman University   2008 — 2009
Associate of Arts and Sciences (AAS), International Law and Legal Studies, 4.0 GPA

Valencia Community College   2006 — 2008
Associate of Arts and Sciences (AAS), Governemnt, 3.10 GPA

Experience
Disney Parks & Resorts   October 2014 - Present
BJ's Restaurants, Inc.   August 2013 - October 2013

Skills
Team Management, Time Management, Team Building, Teamwork, Relationship Building, Public Health, Public Safety, Workplace Safety, Food Safety, Hospitality, Leadership, Constructive Feedback, Teaching, Interpersonal Skills, Intrapersonal Skills, Customer Service, Strategic Partnerships, Conflict Management, Conflict Resolution

Education
California State University-Fullerton   2012 — 2014
Business Administration and Management, General

La Mirada High School   2008 — 2011
High School, Graduated with a 3.85 GPA

Experience
Disney Parks & Resorts   May 2014 - Present
Knott's Berry Farm  September 2013 - May 2014
Wahoo's Fish Taco  June 2011 - March 2012

Skills
Political Science, Politics, Communication Skills, Public Speaking, Customer Service, Spanish Translation, Microsoft Office, Computer Proficiency, Skilled Multi-tasker, Detail Oriented, Writing

Education
California State University-Fullerton   2011 — 2015
Bachelor's degree, Political Science and Government

Loara High School   2007 — 2011
High School Diploma

Experience
Disney Parks & Resorts   February 2006 - Present

Education
California State University-Long Beach   2001 — 2005
Bachelor of Arts (B.A.), Anthropology

Experience
University of Phoenix  September 2010 - Present
Disney Parks & Resorts   September 2006 - January 2007

Education
Arizona State University
Bachelor's degree, Elementary Education and Teaching