AT&T Wifi Services
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AT&T Wifi Services Employees
IPsoft April 2015 - Present
IPsoft - The Home Depot January 2014 - April 2015
IPsoft - The Home Depot April 2013 - January 2014
eLoyalty, a TeleTech Company December 2012 - March 2013
Cisco April 2012 - December 2012
Cisco December 2011 - April 2012
AT&T WiFi Services July 2010 - October 2011
AT&T WiFi Services November 2008 - July 2010
Skills
Network Administration, Cisco Wireless, Cisco Technologies, Cisco IP Telephony..., Computer Hardware..., Gigabit Ethernet, Fiber Optics, Enterprise Switching, Routing Protocols like..., Cisco VoIP, Process Improvement, Technical Writing, Contact Center..., ITIL v3 Foundations..., Cisco Call Manager, VoIP, Cisco IOS, DNS, TCP/IP, Technical Support
Education
DeVry University 2009 — 2013
Associate of Science (A.S.), Network and System Administration/Administrator, 3.2
Kelseyville High School 1996 — 2000
High School, Computer Science, General Ed
AT&T WiFi Services June 2012 - June 2013
Ultra Electronics Advanced Tactical Systems February 2006 - April 2011
Silver Daggers January 2002 - February 2006
CyberTrader.com/CyBerCorp October 1999 - May 2002
Armadillo Software Corporation February 1996 - October 1999
Data Access Corporation January 1994 - July 1994
Computer Task Group September 1992 - July 1993
The Better MouseTrap January 1991 - January 1992
Skills
C++, Visual Studio, Software Engineering, XML, Qt, Software Development, Programming, Object Oriented Design, Scrum, Agile, Linux, Windows/Linux, Windows, Cross-platform..., Code, Oracle, PostgreSQL, MySQL, SQL Server, PL/SQL, SQL, Subversion, Software Design, Debugging, GUI, HTML, PHP, OOP, Computer Science, Real Time, VSS, TCP/IP, Eclipse, STL, Multithreading, Databases, Gdb, UML, Network Programming, Doxygen, Gcc/g++, C/C++ STL, IPv6, Lua, ACE, Visual C++, MFC, Agile Methodologies, Bash, Operating Systems
Education
Stetson University 1988 — 1992
B.S, Computer Science
Stetson University 1988 — 1992
B.A, Mathematics
AT&T WiFi Services December 2008 - January 2014
Wayport January 1999 - December 2008
Skills
Telecommunications, Wireless Networking, Cisco Technologies, Vendor Management, WiFi, VoIP, Ethernet, Troubleshooting, Team Leadership, Leadership Development, Network Design, Road Warrior, Telecommuting, Vendor Relationships, Strategic Planning, Networking, Solution Selling, LAN-WAN, Switches, Managed Services, Cloud Computing, IP, Mobile Devices, Network Administration, Unified Communications, Data Center, MPLS, Call Centers, WAN
Education
Texas Tech University 1989 — 1994
BA Telecommunications BA Political Science
Huber & Associates, Inc. January 2014 - Present
SOCKET June 2010 - January 2014
AT&T WiFi Services June 2010 - April 2011
Dell 2009 - July 2010
Northrop Grumman Information Systems May 2009 - June 2009
CyberFicient Technologies, Inc. 2007 - 2008
SWWN.net August 2002 - August 2004
Skills
Networking, Cisco IOS, Network Administration, LAN-WAN, Troubleshooting, Cisco Technologies, Linux, Ethernet, CCNA, Telecommunications, VPN, Switches, TCP/IP, Windows, Wireless Networking, Adtran, WAN, IP, Telephony, Routing, Wireless, ATM networks, MPLS, Network Engineering, VoIP, OSPF, Red Hat Linux, Computer Hardware, Network Design, BGP, Cisco Routers, IPv6, Routers, Testing, Cisco Nexus, Computer Network..., RIP, LAN Switching, DHCP, Lucent, Network Architecture, Firewalls, EIGRP, Cisco ASA, Wireshark
Education
Colorado Technical University 2006 — 2008
BCS, Software Engineering
The Victoria College, Victoria TX 2000 — 2001
Associates, Network Administration
AT&T January 2014 - Present
AT&T Wifi Services January 2008 - January 2013
AT&T Wifi Services January 2007 - January 2008
AT&T Wifi Services January 2006 - January 2007
Skills
Routers, Switches, Troubleshooting, Linux, Software Installation, Network Operations, VPN, Cisco, TCP/IP, Routing, Bash, Team Leadership, Customer Service, Process Improvement, Wireless, Cisco Technologies, Computer Network..., WiFi, Wireless Networking, Windows 7, Software Documentation, Testing, Technical Support, Cisco IOS, Telecommunications, VoIP, LAN-WAN, System Deployment, Ethernet, Networking, Network Design, Network Engineering, IPv6, DHCP, IP, Network Administration, SNMP, Hardware, Firewalls, Unix
Education
Blinn College 1996 — 2000
Associates Degree, Computer Science
Lone Star Drum Corps
Texas State University-San Marcos
AT&T June 2012 - Present
AT&T WiFi Services August 2009 - June 2012
AT&T WiFi Services October 2008 - August 2009
Biometric Access Company March 2007 - August 2008
Wayport March 2004 - March 2006
Biometric Access Company March 2001 - March 2004
Electronic Financial Group, Inc. December 1995 - March 2001
Skills
Linux, Oracle SQL, SQL, Cisco Technologies, Oracle, TCP/IP, Cisco IOS, Wireless Networking, Troubleshooting, Bash, VoIP, Technical Support, Unix, VPN, Software Development, Wireless, Telecommunications, Network Administration, Computer Network..., Data Center, Network Design, WiFi, Databases, Routers, Networking, Ethernet, Switches, Network Engineering, Routing, LAN-WAN, Network Security, Frame Relay, Network Architecture, OSPF, System Deployment, DHCP, IP, Firewalls, Hardware
Education
Baylor University
TelePacific Communications January 2013 - Present
Tel West Network Services September 2011 - January 2013
Harden Healthcare, LLC April 2011 - September 2011
Integrity Home Systems April 2010 - April 2011
AT&T WIFI Services December 2009 - April 2010
Tel-Biehler Consulting January 2009 - November 2009
Brookside Technology Partners, Inc. June 2001 - July 2008
SBC January 1988 - October 2000
SBC January 1984 - December 1987
Skills
MS Project, Process Improvement, Unified Communications, Vendor Management, Customer Satisfaction, Microsoft Office, Telephony, Call Pilot, Networking, Project Management, Telecommunications, MPLS, Contractors, Training, VoIP, Customer Service, Technical Support, Troubleshooting, Software Documentation, Computer Hardware, Team Building, Sales, T1, Account Management, Customer Support, IP, Call Center, SIP, Call Centers, Enterprise Software, Managed Services, Video Conferencing, Management
Education
St. Edward's University 1994 — 1998
BA, Business Administration
TekSystems - TxDot March 2014 - Present
AT&T - WiFi Services January 2010 - Present
AT&T WiFi April 2010 - March 2014
Clean Energy Services January 2009 - September 2009
Wincor Nixdorf February 2002 - July 2008
Wincor Nixdorf Inc. 2002 - 2008
Wincor Nixdorf Services 2002 - 2008
RHD Resources LLC 2002 - 2006
SCI 1998 - 2004
Marcos Mexican Food (Chain) January 2000 - August 2003
Skills
Vendor Management, Project Management, Business Analysis, Program Management, Process Improvement, Change Management, Project Planning, MS Project, Business Process, Team Leadership, Visio, Technical Recruiting, SDLC, Account Management, SharePoint, Software Project..., Team Building, PMP, Business Process..., Requirements Analysis, Management, Software Documentation, Quality Assurance, Business Development, Forecasting, Testing, Negotiation, Cross-functional Team..., Start-ups, Project Portfolio..., Salesforce.com, Integration, Project Coordination, CRM, Business Planning, SAP, Management Consulting, Telecommunications, Resource Management, Leadership, Customer Satisfaction, PMO, Outsourcing, Business Intelligence, Budgets, Software Development, Sales, Security, Product Management, ERP
Education
Austin College 1972 — 1975
BA, Business Administration, Business Administration
NetSpend June 2013 - Present
AT&T WiFi Services November 2011 - May 2013
AT&T Wifi Services June 2011 - May 2013
self employed January 1999 - June 2008
Dell Computers May 1998 - April 1999
Adecco Engineering and Technical June 1997 - March 1998
Dell Computers(Adecco) January 1996 - February 1997
Skills
Unix, Linux, Agile Methodologies, Scrum, Troubleshooting, Testing, Operating Systems, Software Engineering, JIRA, Test Automation, SQL, C, Java, Subversion, Oracle, PL/SQL, CVS, C++, Programming, Windows, Software Design, Web Applications, Python, TCP/IP, Bash, Networking, Hardware, XML, VHDL, Software Development, Databases, Team Leadership
Education
Concordia University 2006 — 2010
Bachelor, Computer Engineering
PayPal January 2014 - Present
BookSwapDroid March 2011 - Present
uShip.com December 2012 - January 2014
AT&T Wifi Services October 2011 - November 2012
Wayport July 2007 - October 2011
Wheelspecs.com 2002 - 2010
Razorfish May 2006 - July 2007
American Achievement October 2002 - May 2006
SicolaMartin February 2001 - March 2002
Classmap 2000 - 2001
Skills
.NET, Java, Groovy, REST, Scrum, XML, SQL, Microsoft SQL Server, ASP.NET, Android, SDLC, Java Enterprise Edition, Web Development, CSS, Agile Methodologies, Web Applications, Debian, Web Services, Database Design, JavaScript, Software Development, Linux, Oracle, Subversion, SOAP, C#, APIs, Mobile Applications, Unix, MySQL, Python, Design Patterns, Tomcat, Software Design, Integration, Architectures
Education
The University of Texas at San Antonio 1994 — 1996
Computer Science
Demand Media September 2014 - August 2015
M87 May 2013 - August 2014
RGM Advisors, LLC August 2012 - May 2013
AT&T WIFI September 2011 - August 2012
AT&T WIFI Services July 2009 - September 2011
Wayport/AT&T October 2008 - June 2009
Wayport Inc January 2005 - September 2008
SFI Group Inc. July 2003 - March 2004
Community TechKnowledge Inc. May 2002 - June 2003
Skills
Linux, Python, Test Automation, Bash, Networking, Testing, Jenkins, System Deployment, Network Administration, Cisco Technologies, TCP/IP, Wireless Networking, Databases, Relational Databases, NoSQL, SQL, System Administration, Apache, Windows Server, Git, SVN, CVS, Agile Methodologies, Robot Framework, Selenium
Education
Austin Community College 2005 — 2012
Biology
HCC houston 2003 — 2005
Whole Foods Market (via Insight Global) May 2015 - Present
AT&T WiFi Services September 2010 - May 2015
DMX Music July 2009 - March 2010
Dell 2008 - 2009
Dell 2005 - 2008
PetSmart 2002 - 2005
Skills
Management, Project Management, Leadership, Team Leadership, Customer Service, Process Improvement, Vendor Management, Program Management, Training, Team Building, Budgets, Cross-functional Team..., Salesforce.com, Telecommunications
Education
Texas A&M University 1996 — 2001
BS, Production & Industry
Project Management Institute
Project Management Professional, Project Management
HP TippingPoint August 2012 - Present
AT&T WiFi Services February 2001 - July 2012
Skills
Firewalls, Switches, Routers, Security, Servers, Networking, Routing, Troubleshooting, Operating Systems, Integration, Network Engineering, Cisco IOS, HP, Linux, TCP/IP
Education
Texas State Technical College Waco 1998 — 1999
Associate’s Degree, Computer Networking, and Systems Administration
NetSuite May 2015 - Present
PayPal January 2012 - April 2015
AT&T WiFi Services June 2011 - January 2012
RenewData, an LDiscovery Company March 2008 - June 2011
RenewData, an LDiscovery Company January 2006 - March 2008
RenewData, an LDiscovery Company December 2004 - January 2006
Skills
E-commerce, Enterprise Software, Product Requirements, Product Management, Agile Project Management, SaaS, Software Development, Scrum, Cloud Computing, Agile Methodologies, SDLC, Process Improvement, Requirements Analysis, Project Management, REST, Mobile Devices, Software Product..., Vendor Management, Program Management, Distributed Systems, Software Engineering
Education
Texas State University
Bachelor of Science, Computer Science
AT&T WiFi Services February 2010 - Present
BiJae's Photography February 2005 - Present
eLoyalty October 2007 - January 2010
Texas Credit Union Department March 2006 - October 2007
Travis County July 2000 - March 2006
Star Systems, Inc June 1999 - July 2000
Union Bank Of California June 1997 - July 1999
Union Bank Of California July 1996 - June 1997
Skills
Web Development, PHP, Oracle SQL, Databases, SQL, CSS, HTML, Linux, SQL Server, Windows, MySQL, JavaScript, AJAX, Unix, Troubleshooting, Programming, Apache, Subversion, Network Administration, Web Applications, Agile, C#, ASP, jQuery, XP, Database Design, Microsoft SQL Server, Agile Methodologies, Oracle, Integration, Software Development, Testing, Access, Perl, Networking, Security, Servers, PL/SQL, Scrum, TCP/IP, PostgreSQL, Java, XML, Software Engineering, Web Services, Python, Cloud Computing
Education
St. Leo University 2000 — 2002
Business Administration and Management, General
California State University Stanislaus 1992 — 1995
Transfer, Biology / Business Admin
Summerville 1989 — 1991
AT&T Wi-Fi Services July 2013 - Present
AT&T WiFi Services 2011 - July 2013
ATT Wi-Fi Services March 2009 - July 2011
Wayport April 2004 - April 2009
Prodigy Communications January 1998 - January 2001
Skills
WiFi, Wireless Networking, Ethernet, Cisco Technologies, TCP/IP, Wireless, Cisco IOS, Telecommunications, VPN, VoIP, Linux, Leadership, Switches, Computer Network..., Routers, System Deployment, Networking, Routing, Strategic Partnerships, Cross-functional Team..., Troubleshooting, Network Design, IP, LAN-WAN, Hardware
Education
Westchester Community College 1997 — 1999
Austin Community College
AT&T January 2011 - Present
AT&T WiFi Services January 2011 - Present
AT&T May 2005 - January 2011
Gary Job Corps September 1995 - December 2001
Skills
Wireless
Education
Austin Community College 1995 — 1996
Pending, Business
Career Institute 1988 — 1989
Certification, Paralegal
Gravitant December 2013 - Present
Vital Network Services July 2012 - 2013
ProspX March 2011 - July 2012
Vital Network Services August 2010 - March 2011
AT&T Wifi Services 2009 - March 2010
Wayport November 2006 - December 2008
Open Solutions October 2003 - October 2006
NetSolve 1997 - 2003
Deluxe Corporation 1995 - 1997
Skills
Customer Relations, Program Management, Operations Management, Business Process..., Early Stage Companies, Fast Growth, Executive Management, Economic Growth, Customer Service, SaaS, Business Development, Strategic Partnerships, Process Improvement, Cloud Computing, Telecommunications, Sales Process, Business Analysis, Sales Management, Entrepreneurship, Network Design, New Business Development, Product Management, Management, Sales Operations, Vendor Management, Project Management, Agile Methodologies, Product Development, Data Center, Mergers & Acquisitions, Professional Services, Team Leadership, Enterprise Software, Account Management, CRM, Outsourcing, Managed Services, Wireless, Sales, Leadership, Team Building, Business Process, Cross-functional Team..., Start-ups, Integration, Change Management, Solution Selling, Negotiation, Networking, Strategic Planning
Education
Elmhurst College 1981 — 1985
BS, Finance and Economics
Elmhurst College 1981 — 1985
Bachelor of Science in Finance and Economics, Finance, General
Dell March 2014 - Present
AT&T WiFi Services April 2011 - March 2014
Apple 2011 - 2011
SIEMENS December 2009 - November 2010
ERCOT August 2008 - July 2009
Dell August 2007 - May 2008
International Monetary Fund July 2006 - April 2007
MICROS February 2005 - May 2006
Southwest Airlines August 2001 - February 2005
AirNow July 1999 - August 2001
Skills
PMP, Program Management, Project Management, Proposal Writing, Management, Vendor Management, Agile Methodologies, Project Portfolio..., SharePoint, Software Documentation, Change Management, MS Project, System Deployment, Training, Software Project..., Leadership, Business Analysis, Project Planning, SDLC, Telecommunications
Education
Eckerd College 1993 — 1996
Bachelor of Science Degree, Marine Science Chemistry / Minor Biology
AT&T Wifi Services 1999 - Present
Skills
Telecommunications, WiFi, Wireless Networking, Wireless, Project Management, CCNA, Mobile Devices, CCNP, Integration, Cloud Computing, VoIP, Visio, Cisco Technologies, Networking, Troubleshooting, Network Design, System Administration, Ethernet
Education
University of Massachusetts, Amherst 1990 — 1992
BS
ImagineVLE January 2013 - Present
CorePLUS World June 2012 - January 2013
AT&T WiFi Services January 2011 - June 2012
AT&T January 2010 - December 2011
AT&T January 2009 - January 2010
AT&T November 2005 - January 2008
AT&T January 2005 - November 2005
AT&T 2003 - 2005
Skills
Telephony, Hosted Services, SIP Trunking, Management, Lead Generation, Go-to-market Strategy, Data Center, Business Development, Team Leadership, Professional Services, MPLS, Unified Communications, Mobile Devices, Vendor Management, New Business Development, Co-location, Strategic Partnerships, VoIP, Product Management, Sales Management, Cloud Computing, SaaS, Direct Sales, Wireless, Managed Services, Telecommunications, Solution Selling, Account Management, Project Management, Enterprise Software, Salesforce.com, Sales Process, Customer Retention, Customer Experience, Ethernet, Virtualization, Broadband, Business Analysis, Pre-sales, CRM, Channel Partners, Strategy, Start-ups
Education
Baylor University - Hankamer School of Business 1990 — 1994
National Western Life December 2013 - February 2014
Calxeda, Inc. June 2012 - October 2013
AT&T Wifi Services September 2009 - June 2012
BITS 2006 - 2009
Dell Inc June 1993 - November 2003
Skills
Servers, TCP/IP, Network Administration, Hardware, Cisco Technologies, Troubleshooting, Switches, Performance Tuning, VMware, VPN, Configurations, Training Delivery, Service Delivery, Windows Server, Home Theater, Managing Workflow, Digital Audio, Active Directory, Microsoft Exchange, Digital Audio Production, Home Theater..., Synthesizer Performance, WiFi, Macintosh hardware
Education
University of Hawaii at Manoa 1978 — 1979
Geology
University of North Texas 1975 — 1977
Music Education
People Pattern September 2014 - Present
RGM Advisors, LLC April 2012 - August 2014
AT&T Wi-Fi Services April 2011 - March 2012
AT&T WiFi Services 2009 - 2011
Wayport August 2007 - August 2009
AT&T 2009 - 2009
Wayport August 2005 - August 2007
Skills
Integration, Troubleshooting, TCP/IP, Software Documentation, System Deployment, Unix, Linux, Perl, System Administration, Wireless Networking, Telecommunications, Cisco Technologies, Software Engineering, Quality Assurance, SQL, Risk Management, Agile Methodologies, Bash, Network Administration, Deployment, Requirements Analysis, Documentation, Process Improvement, MySQL, Software Development, Wireless, Computer Network..., Process Development, Network Operations, Agile, PHP, Cisco, Operations Management, Problem Solving, Analysis, Programming, Networking, Network Engineering, Cloud Computing, Security, WiFi, Python, Databases, Software, Linux System..., Flask, Nginx, Apache, XML, JSON
Education
The University of Texas at Austin 1998 — 2005
BA, Philosophy
The University of Texas at Austin 1998 — 2005
Bachelor of Arts (BA), Philosophy
AT&T January 2015 - Present
AT&T Wi-Fi Services December 2009 - Present
AT&T Wifi Services December 2007 - December 2009
Wayport (now "AT&T Wifi Services) February 2007 - December 2007
Southwestern Company May 2005 - August 2006
Skills
Microsoft Office, Team Building, Networking, Wireless Networking, Troubleshooting, Account Management, Project Management, Telecommunications, Customer Satisfaction, Call Centers, Process Improvement, Customer Service, CRM, Vendor Management, Wireless, Sales, System Administration, Mobile Devices, Managed Services, Product Management, Cloud Computing, Management, Program Management, Salesforce.com, Software Documentation, Cross-functional Team..., Team Leadership
Education
Texas State University
Political Science and Government
Sprinklr February 2015 - Present
Demand Media September 2014 - February 2015
Demand Media August 2012 - February 2015
AT&T WiFi Services February 2011 - August 2012
AT&T WiFi Services, Inc. June 2010 - February 2011
AT&T July 2009 - July 2010
AT&T May 2008 - August 2008
OPE, Inc. August 2006 - July 2007
Axion LLC October 2004 - July 2006
Skills
Project Management, Communication, Customer Insight, Customer Oriented, Requirements Gathering, Dance, Management, Program Management, Cross-functional Team..., Client Service Oriented, Strategy, Competitive Analysis, Strategic Planning, Customer Service, Vendor Management, Account Management, Team Leadership, Telecommunications, Business Analysis, Sales, Product Management, Product Marketing, Business Process, Team Management, Leadership, Strategic Partnerships, Analytics, CRM, Start-ups, E-commerce, Salesforce.com, Business Development, Analysis, Solution Selling, Market Analysis, Pricing, Market Research, Go-to-market Strategy, Business Intelligence, Business Process..., Business Strategy, Social Media, Enterprise Software, Cloud Computing, Entrepreneurship, Forecasting, Sales Operations, Wireless, Product Launch, Marketing
Education
The University of Texas at Austin - The Red McCombs School of Business 2007 — 2009
MBA, International Business
Marymount Manhattan College 1999 — 2003
BFA, Modern Dance Performance
F5 Networks August 2014 - Present
Skytap November 2013 - August 2014
F5 Networks March 2011 - November 2013
AT&T Wifi Services July 2009 - March 2011
University of Texas at Austin Office of Technology Commercialization May 2009 - August 2009
Gravity Technical Services May 2007 - June 2009
Centripitel December 2008 - May 2009
University of Texas at Austin January 2008 - December 2008
ChoiceNet Communications May 2005 - December 2008
AMD 2006 - 2007
Skills
Troubleshooting, Linux, Network Administration, Unix Shell Scripting, Programming, System Administration, Product Support, Scripting, Software Development, Operating Systems, Linux server..., Enterprise Software, Python, Perl, HTTPS, TCP/IP, HTTP, Protocol Analysis, Systems Engineering, Network Engineering, Unix, Unix Administration, Unix Networking, Network Security, Linux Security, Linux Internals, Linux Tools, C, Firewalls, Switches, Information Assurance, Integration, Wireless Networking, Automation, Servers, Security, DNS, C++, Virtualization, Hardware, Cisco, Bash, VMware, Routing, Cloud Computing, High Availability, Distributed Systems, DHCP, Wireshark, Tcpdump
Education
The University of Texas at Austin 2005 — 2009
BS, Computer Science
Community College of the Air Force 1998 — 2003
Associate of Arts (AA), Avionics Maintenance Technology/Technician
ESO Solutions May 2012 - Present
Red Cheetah Software May 2011 - March 2012
AT&T Wifi Services December 2010 - March 2011
Harden HealthCare February 2010 - October 2010
Unisys April 2007 - January 2010
Education
CyberTex Vocational School 2010 - 2011 2010 — 2011
A + Certification, Network Engineering
Austin Community College 2004 — 2006
Bowie High School Class of 2003 2000 — 2003
Diploma
AT&T Wifi Services April 2013 - Present
AT&T April 2011 - Present
XO Communications October 2009 - March 2011
AT&T April 1999 - September 2009
Skills
Co-location, Managed Services, Unified Communications, Solution Selling, MPLS, VoIP, Telecommunications, Channel, SIP Trunking, Wireless, Direct Sales, Hosted Services
Education
Notre Dame HS 1985 — 1989
Bachelors Degree
Bachelor of Science (B.S.)
State University of New York College at Brockport
AT&T WiFi Services October 2009 - 2012
Unisys December 2006 - June 2009
Unisys April 2001 - December 2006
Motorola 1999 - 2001
K-mart 1999 - 2001
United States Marine Corps 1999 - 2000
Education
Texas State Technical College 1997 — 1999
Computer Science, Systems Administration
AT&T June 2012 - Present
AT&T Wifi Services February 2010 - June 2012
NuStats October 2008 - December 2009
Infor Global Solutions March 2007 - October 2008
Infor Global Solutions March 2007 - October 2008
Dell April 2006 - March 2007
Dell August 2001 - April 2006
Skills
SQL, Requirements Analysis, SDLC, Unix, Agile Methodologies, Python, VBScript, JavaScript, Bash, Debian, Ubuntu, Perl, C++, .NET, HTML, Web Services, JIRA, Change Management, Business Intelligence, Business Objects, SAP, Oracle, PostgreSQL, Crystal Reports, BMC Remedy, Microsoft Office, Microsoft SQL Server, Subversion, SoapUI, Windows, PHP, Salesforce.com, Weblogic Administration, Hansen, Content Delivery, IIS, GE Cimplicity, Apache
Education
Arizona State University
Master of Science (M.S.), Information Management
Clark Atlanta University 1996 — 2001
B. Sc., Computer Information Science
AT&T WiFi Services March 2007 - February 2012
Abilene Christian University August 2006 - February 2007
Skills
Linux, Troubleshooting, Customer Service, Mac OS X, Photography, OS X, System Administration
Education
Abilene Christian University 2001 — 2005
Bachelors of Science, Electronic Media
Milestone Technologies, Inc. August 2015 - Present
AT&T Wifi Services December 2013 - August 2015
Sexton Consulting March 2013 - December 2013
teleNetwork January 2010 - June 2013
Performance Broadband Solutions April 2009 - February 2010
Austin Outhouse May 2008 - February 2009
Texas Community Propane September 2006 - May 2008
Skills
Troubleshooting, Servers, Networking, VMware, Software Installation, Operating Systems, Computer Hardware, Technical Support, Wireless Networking, Network Administration, Project Coordination, Project Planning, Project Management, Linux Server, Dispatching, Field Operations, Routing, OSI Model, Remedy Ticketing System, Debian, Escalation Resolution, Enterprise Networking, Cisco Technologies, Microsoft Office, Customer Service
Education
Austin Community College
Texas State University
English