BCAA Company
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BCAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BCAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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BCAA Employees
BCAA August 2014 - Present
MonkeyMedia Software January 2014 - July 2014
lululemon athletica June 2012 - April 2013
Insurance Corporation of British Columbia September 2010 - June 2012
Pelephone August 2000 - April 2010
Manpower Israel September 1996 - July 2000
Skills
Test Planning, Regression Testing, Quality Assurance, User Acceptance Testing, Test Automation, Testing, Manual Testing, Integration, QTP, SDLC, Business Intelligence, Requirements Analysis, Agile Methodologies, Business Analysis, SAP, Team Management, Agile, Business Process, Business Planning, Business Objects, Telecommunications, Documentation, Software Development, Defect Tracking, Web Testing, SoapUI, SQL, C++, Visual Basic, VBScript, COBOL, Business Management, ERP, Databases, CRM software, CTI, IVR, NICE, JIRA, Scrum, System Testing, HP Quality Center, DBVisualizer, iMacros, TestLink, Selenium, Microsoft Office
Education
The Open University 2005 — 2010
MBA, Master of Business Administration
Ben Gurion University 2001 — 2004
BA, Management
Sivan College 1996 — 1996
Certificate, C/C++, Visual Basic
Noyman school
Plentyoffish.com August 2015 - Present
CHC Helicopter April 2015 - July 2015
CHC Helicopter January 2013 - April 2015
Interbrand November 2011 - July 2014
BCAA July 2009 - November 2011
Scorsa September 2008 - August 2010
Sullivan & Associates September 2006 - April 2009
Skills
Analytics, Market Research, Business Strategy, Competitive Analysis, Business Analysis, Microsoft Excel, Leadership, Marketing Strategy, Business Modeling, Strategy, Start-ups, Analysis, Coaching, E-commerce, Entrepreneurship, PowerPoint, Brand Architecture, Process Improvement, Project Management, Management Consulting, Marketing, Change Management, Customer Insight, Business Transformation, SQL, SPSS, Brand Strategy, Budgets, Brand Management, Data Science, SSRS, Consulting
Education
Beedie School of Business at Simon Fraser University 2004 — 2009
Bachelor of Business Administration (1st Honours), Marketing, Entrepreneurship, Management of Technology, 3.7
Sauder School of Business 2011 — 2011
Executive Education
BCAA August 2014 - Present
Affinity Express January 2014 - July 2014
Aritzia September 2011 - October 2013
Aritzia March 2011 - August 2011
NOW Communications Group Inc August 2007 - July 2010
VANOC March 2010 - March 2010
VANOC May 2008 - February 2010
Skills
Graphics, Packaging, InDesign, Illustrator, Photoshop, Brand Management, Typography, Layout, Visual Communication, Customer Service, Newsletters, Advertising, Posters, Marketing, Publications
Education
British Columbia Institute of Technology 2006 — 2007
Design Essentials Full Time Management Certificate, Graphic Design
Simon Fraser University 1999 — 2003
Bachelor of Arts, Geography Major, Publishing Minor
Expedia CruiseShipCenters February 2010 - Present
BCAA March 1996 - December 2009
Carlson Wagonl January 1989 - February 1996
Skills
Specialist in the..., Tourism, Cruises, Online Travel, Travel Management, Leisure Travel, Vacation, Tour Operators, Business Travel, Leisure
Education
BCIT
Marketing Communications Diploma
Burnaby North
High School Diploma
BCAA December 2013 - Present
BCAA October 2012 - December 2013
BCAA August 2010 - September 2012
BCAA October 2007 - August 2010
Skills
Team Leadership, Performance Management, Team Building, Product Development, Customer Service, Budgeting, Public Speaking, Insurance, Budgets, Operations Management, Project Management, Sales, Forecasting, Customer Experience, Customer Satisfaction, Management, Process Improvement
Education
British Columbia Institute of Technology
Leadership
Anson Realty Ltd. April 2014 - Present
Anson Insurance July 2012 - Present
Re/Max Select Properties April 2013 - April 2014
Square One Insurance July 2011 - June 2012
BCAA August 2009 - July 2011
Willis Canada May 2008 - May 2009
Anson Insurance (a division of Anson Realty Ltd.) February 2004 - May 2008
Adams Greer Insurance Agency November 2003 - February 2004
Skills
Insurance, Real Estate, Customer Service, Condos, Property, Homeowners, Brokers, Business Development, Marketing, Marketing Strategy, Selling, Real Property, Customer Relations, Networking, Referrals, Negotiation, Investment Properties, Social Media Marketing, Photography, Online Marketing, Sales, Building Relationships, Sales Management, First Time Home Buyers, Residential Homes, New Homes, Real Estate Transactions, New Home Sales, Townhomes, Sellers, Buyer Representation, International Real..., Strata, Waterfront, Instagram, Twitter, Google+, CRM
Education
Sauder School of Business
Sauder School of Business
Real Estate
The University of British Columbia / UBC 2012 — 2013
Real Estate Trading Services
Insurance Council of BC 2003 — 2007
Level 2
Langara College 2000 — 2002
College Diploma
Granville Island Catering November 2014 - Present
Harrison-Green Marketing and Communications December 2010 - August 2014
BCAA August 2005 - May 2010
North South Travel November 2003 - January 2005
Skills
Marketing Communications, Advertising, Marketing Strategy, Event Management, Customer Service, Event Planning, Accounting, InDesign, Cruises, Web Design, Business Travel, Budgets, Corporate Communications, Tourism, Trade Shows, Online Marketing, Online Advertising, Press Releases
Education
British Columbia Institute of Technology / BCIT 2011 — 2011
InDesign
Canadian Travel School 1989 — 1990
Travel and tourism, Travel
BCAA October 2014 - Present
BCAA July 2013 - Present
BCAA May 2012 - Present
Continental Newspapers October 2009 - January 2011
Vancouver 24 Hours July 2007 - March 2009
Zoom Media March 2003 - July 2007
Resort Reservations Network December 1999 - March 2003
Skills
Advertising, Sales, New Business Development, Communication Skills, Interpersonal Skill, Negotiation, Cold Calling Experience, Call Center, Teamwork, Leadership, Follow-up Skills, Cooperation, Administrative Work, Relationship Management, Qualifying Prospects, Close Attention to..., Organization, Research Projects, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Business Networking, Insurance, Cold Calling, Call Centers, Account Management, Customer Service, Marketing, Social Media
Education
IBABC 2014 — 2014
CAIB 2, CAIB 3, Insurance
IBABC 2012 — 2012
Fundamentals of Insurance, Insurance
BCIT 2003 — 2003
Sales/Negotiation courses
Trend College 1996 — 1996
Travel and Tourism Management
BCAA September 1998 - December 2010
BCAA December 1992 - September 1998
Alberta Motor Association 1983 - December 1992
Skills
Insurance, Underwriting, Sales, Property & Casualty..., General Insurance, Customer Service, Commercial Insurance, Product Marketing, Training, Health Insurance, Homeowners, Professional Liability, Employee Training, Liability, Coaching, Marketing
Education
British Columbia Institute of Technology 2006 — 2006
Technical Writing
Insurance Institute of Canada
AIIC
Northern Alberta Institute of Technology 1976 — 1978
Administrative Management
BCAA August 2014 - Present
Freelance Graphic Designer June 2009 - Present
Richmond Olympic Oval September 2010 - August 2014
lululemon athletica August 2008 - February 2010
Skills
Adobe Creative Suite, Photoshop, Illustrator, Typography, InDesign, Graphic Design, HTML, CSS, Wordpress, Web Design, Web Development, Project Management, Corporate Identity, Layout, Logo Design, Art Direction, WordPress
Education
Langara College 2009 — 2011
Communication & Ideation
Type Camp 2009 — 2009
Langara College 2008 — 2009
Certificate in Electronic Media Design
University of Victoria 1999 — 2003
Bachelor
BCAA June 2015 - Present
Pacific National Exhibition (PNE) March 2015 - July 2015
David Atkins Enterprises January 2015 - February 2015
David Atkins Enterprises December 2014 - February 2015
Patrick Roberge Productions Inc November 2014 - November 2014
Pacific National Exhibition (PNE) May 2014 - September 2014
Pacific National Exhibition (PNE) May 2014 - July 2014
TicketOps Corporation November 2013 - May 2014
Pacific National Exhibition May 2013 - September 2013
Patrick Roberge Productions Inc October 2011 - January 2013
Skills
Entertainment, Festivals, Event Management, Music, Publicity, Event Planning, Live Events, Music Industry, Tour Management, Concerts, Public Relations, Talent Booking, Corporate Events, Group Travel, Marketing, Entertainment Industry, Team Management, Leadership, Media Relations, Budgets, Sponsorship, Event Ticketing, Logistics Management, Bands, Stage Management, Theatre, Video, Music Production, Film
Education
British Columbia Institute of Technology
Marketing Management, Communications
TELUS November 2011 - Present
IBFD March 2007 - August 2011
BCAA July 2004 - March 2007
Skills
Reporting & Analysis, Data Mining, Dashboard Metrics, Direct Mail Campaigns, Campaign Performance..., SAS Enterprise Guide, Oracle Business..., Data Presentation, Analysis, CRM, Management, SAS, Business Analysis
Education
British Columbia Institute of Technology 1982 — 1984
Operations Management, Operations Management and Supervision
Canucks Sports & Entertainment August 2009 - Present
Canucks Sports & Entertainment 2007 - 2009
Thompson Rivers University 2005 - 2007
Open Learning Agency 1994 - 2004
BCAA 1991 - 1994
Skills
Human Resources, Performance Management, Employee Relations, Management, Organizational..., Coaching, Labor Relations, Talent Management, Leadership, Strategy, Leadership Development, Recruiting, Onboarding, HRIS, Workforce Planning, Employee Engagement, Employment Law, New Hire Orientations, Employee Training, Talent Acquisition
Education
Athabasca University
Bachelor, Human Resources & Labour Relations
Open College
Diploma, Business Administration
BCIT
Certificate, Human Resources
Social Media Smarter April 2010 - Present
Left Brain Marketing January 2009 - June 2010
BCAA 2001 - 2006
MacDonald Dettwiler 1988 - 2001
Skills
Social Media Marketing, Internet Strategy, Facebook, Blogging, Email Marketing, online marketing..., coaching, twitter, twitter training, Public Speaking, Training Delivery, Marketing Strategy, marketing, Web Marketing, SEM, Marketing, Coaching, Affiliate Marketing, Social Networking, SEO, Online Marketing, Article Marketing, Online Advertising, New Media, Sales, Entrepreneurship, Twitter, Newsletters, Web Analytics, Social Media, Strategic Alliances, SMO, Web Design, E-commerce, PPC, Copywriting, Digital Strategy, Small Business, Mobile Marketing, Marketing Communications, Direct Marketing, Brand Management, CRM, WordPress, Digital Marketing, Web Content, Content Strategy, Google Analytics, Social Marketing, Advertising
Education
BCIT 1998 — 2008
Douglas College 2006 — 2007
Self Employment Program
SCC
Les Hall Filter Service July 2014 - Present
BCAA February 2013 - September 2013
Apex Wireless October 2011 - December 2012
Apex Wireless June 2011 - December 2012
Simply.ca June 2010 - June 2011
Skills
Mobile Devices, Telecommunications, Mobile Networking, Wireless Networking, Apple, Android, Windows Phone, Blackberry, Training, Customer Service, Sales Management, Customer Experience, New Business Development, Coaching, Sales, B2B, Sales Process, Account Management, Solution Selling
Education
Kwantlen University College 2006 — 2010
Associate of Arts (A.A.), Criminology
7-Eleven February 2015 - May 2015
Carlson Wagonlit Travel February 2011 - October 2014
ELL Marketing 2007 - 2011
Carlson Wagonlit Travel 2002 - 2006
Carlson Wagonlit Travel 1998 - 2002
BCAA June 1991 - February 1995
Skills
Travel Management, E-commerce, SEO, Marketing Communications, Marketing Management, Project Management, Marketing Strategy, Online Advertising, Social Media Marketing, Email Marketing, Digital Marketing, Account Management, Direct Marketing, Online Travel, Social Media, Advertising, Competitive Analysis, Marketing, Leisure, Corporate Branding, Leisure Travel, Tourism, Online Marketing, B2B
Education
Canadian Advertising Institute 1991 — 1993
Advertising Management
British Columbia Institute of Technology
Marketing Communications
Capilano University Marketing Association May 2015 - Present
BCAA May 2012 - Present
MACS: Marketing Association of Capilano Students November 2013 - April 2015
Anduccis Italian Kitchen July 2009 - January 2012
Automation One Business Systems July 2009 - August 2010
Rennie Marketing Systems September 2007 - December 2008
Skills
Customer Service, Social Media, Sales, Team Building, Public Speaking, Microsoft Excel, Complaint Management, Travel Assistance, Microsoft Word, Marketing, Social Networking, Teamwork, Microsoft Office, Event Planning, Time Management, Event Management, Leadership
Education
Capilano University 2013 — 2016
Bachelor of Business Administration, Marketing
HZ University of Applied Sciences 2015 — 2015
Bachelor of Business Administration (B.B.A.), International Business
Douglas College 2011 — 2013
General Studies
Capilano University 2009 — 2011
Global Stewardship
St. Thomas More Collegiate 2004 — 2009
High School Diploma
Justice Institute of British Columbia October 2013 - Present
BCAA April 2013 - October 2013
Facet Decision Systems February 2000 - January 2013
Facet Decision Systems 1995 - January 2013
Swimco Aquatic Supplies LTD 1988 - 1994
Skills
Customer Relations, Budgeting, Change Management, Planning, Vendor Management, Team Leadership, Budget Management, Business Management, Coaching, Event Management, New Business Development, Project Planning, GIS, Process Improvement, PMP, Operations Management, Documentation, Software Project..., Proposal Writing, Project Portfolio..., Budgets, Management, Software Documentation, Customer Service, Sustainability, Program Management, Analysis, Strategy, Training, Integration, Management Consulting, Software Development, Business Analysis
Education
Simon Fraser University 2007 — 2007
PMP, Project Management
Fashion Institute of Design & Merchandising 1984 — 1986
AA, Marketing
University of Calgary 1982 — 1984
General Studies
City of Surrey September 2013 - Present
NETGEAR CANADA April 2013 - September 2013
Sierra Wireless April 2012 - April 2013
Coast Capital Savings September 2010 - January 2012
Sophos May 2008 - September 2010
BCAA 2003 - 2008
Skills
Active Directory, Security, Virtualization, Linux, Requirements Analysis, Integration, Windows Server, Cloud Computing, SQL, Testing, Business Analysis, Microsoft SQL Server, ITIL, Windows, Operating Systems, Network Security, Data Center, Technical Support, System Administration, Software Documentation, Microsoft Exchange, Hardware, VPN, System Deployment, VMware
Education
CDI College 2000 — 2001
Diploma
TransLink May 2013 - Present
BCAA December 2010 - May 2013
Canadian Western Bank September 2006 - August 2008
British Columbia Institute of Technology September 2006 - August 2007
Skills
Sales, Customer Service, Insurance, Financial Management, Strategic Planning, Managerial Finance, Teamwork, Time Management, Leadership, Public Speaking, Financial Analysis, Microsoft Excel, Finance, Risk Management, Analysis, Team Leadership, Banking, Accounting, Business Strategy, Budgets, Process Improvement, Business Analysis, Program Management, Team Building, Management, Marketing, Business Development, Forecasting, Coaching
Education
Simon Fraser University 2011 — 2012
CRM, Canadian Risk Management
Capilano University 2009 — 2010
BBA, Bachelors of Business Administration (Honours)
Canadian Securities Institute 2009 — 2009
CSC, Canadian Securities Course
British Columbia Institute of Technology 2005 — 2007
Diploma, Financial Management
Spring Activator May 2014 - Present
StylePixi September 2012 - Present
SavvyMom Media October 2011 - June 2013
Layer 7 Technologies March 2002 - October 2003
BearingPoint September 1996 - June 2001
Towers Watson September 1994 - September 1996
BCAA May 1990 - August 1992
Skills
Marketing Strategy, Strategic Partnerships, Start-ups, Social Media, Social Media Marketing, Marketing Communications, Online Marketing, Blogging, Market Research, Business Planning, Business Strategy, New Business Development, Strategic Planning, Project Management, E-commerce, Entrepreneurship, Retail, Strategy, Business Development, Advertising, Leadership, Management Consulting, CRM
Education
The University of Western Ontario - Richard Ivey School of Business 1992 — 1994
MBA, Operations
The University of British Columbia 1986 — 1990
Bachelor of Science, Biology
Aldergrove High School 1981 — 1986
City of Surrey July 2015 - Present
City of Surrey January 2015 - July 2015
BCAA June 2008 - January 2015
BCAA October 2006 - June 2008
Westland Insurance September 2004 - October 2006
Skills
High Organizational..., Written & Oral..., Communication Skills, Technical Course..., Instructor-led Training, Human Resources, Training Delivery, Recruiting, Organizational..., Succession Planning, Team Leadership, Training, Workshop Facilitation, Employee Engagement, Talent Management, Onboarding, Employee Training, Employee Relations, Insurance, Conflict Resolution
Education
British Columbia Institute of Technology
Underground Communications September 2013 - Present
Sxip Identity 2007 - 2008
Bullseye Communications Group 1996 - 1997
Blackcomb 1995 - 1997
BCAA 1995 - 1997
telav av 1992 - 1992
the Eyes 1992 - 1992
Skills
User Experience, Graphic Design, Interaction Design, User Interface Design, Information Architecture, Web Development, Web Design, Entrepreneurship, Information Design, Architecture, Art Direction, Creative Direction, Typography, InDesign, Art, Mobile Applications, User-centered Design, Branding & Identity, Visual Communication, Corporate Identity, Graphics, Experience Design, Concept Development, Communication Design, Corporate Branding
Education
Capilano University 1989 — 1991
Deploma, Graphic Design & Illustration
John Abbott College 1987 — 1989
Deploma, Fine Arts
Riverdale 1981 — 1986
Kaiser Permanente April 2015 - Present
Infosys June 2014 - January 2015
Microsoft July 2014 - December 2014
BCAA April 2013 - November 2013
Credential February 2009 - November 2010
CBAP Essentials October 2009 - October 2010
BCAA July 2007 - November 2008
BCAA July 2007 - November 2008
City of Surrey February 2007 - June 2007
Credential Financial, Inc. August 2005 - February 2007
Skills
Change Management, Certified Project..., Business Analysis, Project Management, Analysis, Customer Support, Requirements Gathering, SDLC, Software Project..., Requirements Analysis, PMP, Vendor Management, User Acceptance Testing, Business Process..., SharePoint, Business Process Design, Process Improvement, Software Documentation, Testing, Visio, Management, Business Process, Business Requirements, Systems Analysis, PMO, UML, Project Portfolio..., Agile Methodologies, Project Delivery, Agile Project Management, SQL, Scrum, Business Transformation, Crystal Reports, Business Process Mapping, ETL, Test Planning, Insurance, Resource Management, Integration, Software Development, Risk Management, Program Management, Training, Leadership, Consulting
Education
Kwantlen University College 2006 — 2006
Certificate, CELTA
Langara College 2005 — 2005
CMA Prep Course
Ateneo de Manila University 2000 — 2002
MBA, Business Administration
Ateneo de Davao University 1994 — 1998
Bachelor, Computer Science
BCAA May 2013 - Present
Cornell Queen's Executive MBA Program February 2010 - Present
Charlford House November 2012 - June 2014
Forward Strategy Group January 2010 - February 2014
ICBC July 2011 - May 2013
ICBC February 2010 - June 2011
TELUS Communications September 2008 - January 2009
TELUS Communications April 2006 - September 2008
Simply Efficient October 2002 - December 2006
TELUS Communications July 2003 - April 2006
Skills
Change Management, Leadership Development, Strategic Planning, Global Business..., Program Management, New Ventures, Team Building, Mentoring, Team Leadership, Business Strategy, Management Consulting, Business Process..., Business Transformation, Executive Management, Coaching, Negotiation, Strategy, Financial Advisory, Cross-functional Team..., Performance Management, Business Analysis, Software Development, Project Management, Leadership, Telecommunications, Quality Assurance, Process Improvement, Training, Business Planning, Organizational..., Enterprise Software, Analysis, Mergers & Acquisitions, Recruiting, Business Process, Consulting, Vendor Management, PMO, IT Strategy, Governance, Business Intelligence, IT Service Management, Integration, Risk Management, Management, Start-ups, Project Planning, Sales
Education
Simon Fraser University
SFU
SFU
Society of Management Accountants of Canada 2009 — 2009
CMA
Cornell University - Johnson Graduate School of Management 2007 — 2009
Masters
Queen's University 2007 — 2009
Masters
China Europe International Business School (CEIBS) 2008 — 2008
Project Management Institute 2006 — 2007
Project Management Professional
The University of British Columbia 1996 — 2000
BSc in Computer Science with a minor in German Language and Literature
Canadian Board Diversity Council
Expedia CruiseShipCenters June 2010 - Present
BCAA October 2009 - Present
BC Institute of Technology January 2002 - December 2013
BCAA July 2003 - October 2009
BCAA March 1998 - July 2003
Thomas Cook Group May 1995 - March 1998
Skills
Public Speaking, Tourism, Coaching, Vacation, Workshop Facilitation, Business Travel, Teaching, Microsoft Office, Cruises, Research, Leadership, Project Management, Organizational..., Leisure, Organizational..., Contract Negotiation, Social Media Marketing, Employee Training, Recruiting, Management, Time Management, Adventure Travel, Retail, Customer Service, Team Building, Training
Education
British Columbia Institute of Technology 2007 — 2008
Organizational Behaviour & Change Management
Justice Institute of British Columbia 2002 — 2004
P.I.D., Continuing Adult Education
Douglas College 1990 — 1992
Diploma, Travel & Tourism
Westland Insurance Group Ltd. August 2015 - Present
BCAA June 2013 - July 2015
TD Canada Trust January 2008 - April 2013
Skills
Loans, Banking, Retail Banking, Credit, Mutual Funds, Time Management, Cross Selling, Lines Of Credit, Mortgage Lending, Relationship Management, Customer Service, Investments, Financial Services, Insurance, Commercial Banking, Credit Analysis, Home Equity Lines of..., Credit Risk, Branch Banking, Finance, Consumer Lending, Credit Cards, Teamwork, Social Media, QuickBooks, CRM Integration, Debt Consolidation, Credit Unions, Health Insurance, Car Insurance, ICBC, Personal Training, Sports Nutrition, Fitness, Travel Insurance
Education
Camosun College 2005 — 2007
Diploma in Business Administration, Tourism Management
North Island College 2001 — 2003
University Transfer Studies
North Island Secondary School 1996 — 2001
High School Diploma
BC Hydro October 2014 - Present
HSBC February 2014 - August 2014
BCAA June 2013 - December 2013
Fujitsu Canada - Ritchie Bros. Auctioneers January 2013 - June 2013
British Columbia Securities Commission May 2012 - September 2012
TransLink October 2011 - February 2012
Vancity June 2011 - October 2011
Central 1 Credit Union October 2008 - June 2011
Compuware - Morgan Stanley October 2005 - October 2008
Department of National Defence / CIISE September 2003 - September 2005
Skills
Requirements Analysis, Requirements Gathering, Business Requirements, Technical Requirements..., Project Delivery, Software Project..., Vendor Management, Project Planning, Cross-functional Team..., Business Analysis, Product Management, Team Leadership, Change Management, Software Development, Agile Methodologies, Business Process..., Project Portfolio..., Consulting, Business Intelligence, Strategy, PMP, SharePoint, IT Strategy, Project Management, Business Process, Waterfall, SDLC, Quality Assurance, Integration, User Acceptance Testing, Systems Analysis, PMO, Agile Project Management
Education
Simon Fraser University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Concordia University 2004 — 2006
Master's degree, Electrical and Computer Engineering
Shahid Beheshti University 1994 — 1998
Bachelor's degree, Computer Software Engineering
BCAA May 2014 - Present
BCAA December 2012 - May 2014
PwC September 2008 - November 2012
PwC September 2005 - August 2008
Skills
Internal Audit, Internal Controls, Enterprise Risk..., Auditing, Risk Management, SOX 404, Financial Risk, Financial Reporting, External Audit, Risk Assessment, IT Audit, Sarbanes-Oxley Act, Business Continuity, ISO 31000, Corporate Tax, Business Process..., Coaching, Staff Development, Corporate Financial..., Corporate Governance
Education
Concordia University 2005 — 2007
Graduate Diploma in Chartered Accountancy, Accounting
McGill University 2004 — 2005
Diploma in Accounting, Accounting
McGill University 1999 — 2004
B.Com, Management Information Systems, Accounting
Sentinel
BCAA September 2014 - Present
Clarity Group West October 2010 - August 2014
Radiant Communications August 2011 - October 2013
Fraser Health Authority May 2007 - April 2010
Mr Lube Canada June 2006 - June 2009
Bell Canada January 2004 - March 2006
Bell Mobility March 2001 - March 2006
BC Social Venture Partners January 2003 - January 2006
United Way of the Lower Mainland 2004 - 2006
Rogers Communications Inc. January 2000 - January 2001
Skills
Customer Experience, Turn Around Management, Business Strategy, Strategy, Start-ups, Leadership, Executive Management, Team Leadership, Marketing, Management, Program Management, Process Improvement, Cloud Computing, Team Building, Strategic Planning, Telecommunications, Marketing Strategy, Sales, Strategic Partnerships
Education
Ivey Business School at Western University 2006 — 2006
Quantum Shift Fellow
McMaster University - Degroote School of Business 1984 — 1987
MBA, Marketing and Finance
University of Toronto - Victoria University 1980 — 1983
HBA, Commerce & Economics
Seaspan ULC June 2015 - Present
BCAA July 2014 - April 2015
BCLC September 2013 - June 2014
Seaspan ULC January 2013 - August 2013
ICBC October 2010 - September 2012
The World February 2010 - September 2010
ICBC June 2009 - January 2010
ICBC March 2007 - March 2009
Vancouver Coastal Health January 2006 - June 2007
TallOil AB September 2005 - December 2005
Skills
Project Portfolio..., PMP, Business Analysis, Requirements Gathering, Strategic Planning, PMO, Business Transformation, Business Process..., Project Management, SDLC, Project Delivery, Team Leadership
Education
Project Management Institute 2005 — 2005
PMP, Project Management Professional
Athabasca University 1999 — 2001
Executive MBA, Management
SAP Canada 1997 — 1997
SAP Certification rel. 3.x, Production Planning
University of Pretoria/Universiteit van Pretoria 1993 — 1994
BSc (Hons), Computer Science
APICS, USA 1991 — 1992
CPIM, Production & Inv. Management
University of Pretoria/Universiteit van Pretoria 1986 — 1988
BSc, Computer Science
Trimble - Meridian Systems August 2013 - Present
BCAA 2012 - August 2013
PNI Digital Media October 2008 - April 2012
Schlumberger Technologies 2006 - 2008
Nortia Technologies 2004 - 2006
Schlumberger 1997 - 2003
Chiyoda Corporation 1996 - 1997
Skills
C#, Agile Methodologies, .NET, Software Development, Visual Studio, JavaScript, Scrum, Software Design, ASP.NET, WCF, IIS, Microsoft SQL Server, XML, Java, Object Oriented Design, Agile Project Management, Requirements Analysis, TFS, Test Driven Development, Software Project..., Database Design, Test Automation, SQL, Integration, SDLC
Education
Information Technology Institute - Vancouver 2003 — 2004
Diploma, software
British Columbia Institute of Technology
Iran University of Science and Technology
B.S.c, electronics engineering
Smythe CPA January 2015 - Present
Smythe Ratcliffe LLP May 2014 - August 2014
BCAA May 2013 - August 2013
Brian Tipper Inc. January 2013 - April 2013
Intercruises Shoreside and Port Services April 2012 - January 2013
The Salvation Army March 2012 - May 2012
Calvin Klein September 2009 - October 2011
Skills
Accounting, Retail Sales, Customer Service..., Promotional Staffing, Russian, PowerPoint, Microsoft Excel, Time Management, Event Management, Photoshop, Teamwork, Team-oriented, Microsoft Word, Customer Service, Microsoft Office, Account Reconciliation, Cash Flow, Analysis, Financial Analysis, Auditing, Financial Accounting, Leadership
Education
The University of British Columbia / UBC 2012 — 2014
Bachelor of Commerce (BCom), Honours, accounting co-op
Langara College 2009 — 2012
Diploma, Commerce
BCAA June 2014 - Present
Randstad October 2012 - June 2014
Randstad August 2011 - October 2012
OfficeTeam June 2010 - July 2011
RBC 2009 - 2010
Various Hotels and Resorts April 2005 - September 2009
Skills
Customer Service, Interviewing, Recruitment/Retention, Coaching, Talent Management, Hospitality, Administration, Hiring, Customer Relations, Permanent Placement, Temporary Staffing, Contract Negotiation, Selection, Candidate Screening, Training, System Administration, Screening Resumes, Employee Relations, Applicant Tracking..., Contract Recruitment, Sourcing, Recruiting, Interviews, Talent Acquisition, Technical Recruiting, Internet Recruiting, Temporary Placement, HRIS, Payroll, Screening, Staffing Services, Management, Vendor Management, Employee Benefits, Human Resources, Career Counseling, Recruitment Advertising, Employer Branding, Executive Search, New Hire Orientations, Permanent Staffing, Job Descriptions, HR Policies, HR Consulting, Reference Checking, Workforce Planning, Time Management, Benefits Negotiation, Personnel Management, College Recruiting
Education
Algonquin College of Applied Arts and Technology
Business Administration, Major; Human Resources
Brock University
Applied Health Sciences, Tourism
Earl of March Secondary School 1999 — 2003
High School Diploma
Shaw Sabey & Associates January 2015 - Present
Pemberton Insurance April 2014 - January 2015
Freelance - Marketing Consulting December 2011 - May 2014
HUB International Insurance Brokers (myHUBbc) July 2013 - April 2014
BCAA October 2010 - September 2011
BCAA 2008 - September 2010
BCAA 2006 - 2008
BCAA 2001 - 2005
BCAA 1999 - 2000
BCAA 1995 - 1999
Skills
Direct Mail, Market Planning, Marketing Communications, Insurance, Sales, Advertising, Marketing, Integrated Marketing, Product Marketing, Marketing Strategy, Strategic Planning, E-commerce, Product Management, Business Planning, Social Media, Management, Email Marketing, Sales Management, Program Management, Analysis, Project Planning, Time Management, Budgets, Market Research, Retail, Fundraising, CRM, Public Speaking, Online Marketing
Education
Insurance Brokers Association of BC 2013 — 2013
Fundamentals of Insurance
Insurance Brokers Association of BC 2013 — 2013
Canadian Accredited Insurance Brokers (CAIB) 2, 3
British Columbia Institute of Technology 2006 — 2010
Marketing Management, Continuing education
British Columbia Institute of Technology 1992 — 1994
Diploma, Marketing Management
Fresh Direct Produce Ltd. April 2012 - Present
Council of BC January 2011 - April 2012
Regent College, UBC July 2011 - March 2012
BCAA May 2008 - September 2010
TIC Travel Insurance Coordinators Ltd. October 2005 - March 2008
a&b sound inc. December 2002 - October 2005
Skills
Onboarding, Administration, Orientation, Employee Engagement, Interviewing, HR Policies, Customer Service, Internal Communications, Mentoring, Recruitment/Retention, Employee Relations, Cross-cultural..., System Administration, Performance Management, HRIS, New Hire Orientations, Training, Succession Planning, Human Resources, Interviews, Recruiting, Information Sharing, Policy, Management, Organizational..., Team Building
Education
Lean Sensei
CCHRA
CHRP, Human Resources
British Columbia Institute of Technology
Dip.T, Management Systems
Langara College
Langara College
Langara College
SFU
GLENTEL Inc. June 2014 - Present
Best Buy Canada September 2013 - May 2014
Best Buy Canada August 2012 - September 2013
Best Buy Canada June 2010 - August 2012
BCAA November 2007 - July 2009
GLENTEL Inc. January 2006 - November 2007
G&F Financial Group September 2003 - December 2005
Skills
Financial Modeling, Project Management, Financial Analysis, Budgets, Business Strategy, Business Analysis, Strategic Planning, Financial Reporting, Forecasting, Strategic Financial..., Accounting, Business Planning, Strategy, Managerial Finance, Finance, Business Intelligence, Analysis, Analytics, Management, Management Consulting, Business Process..., Process Improvement, Project Planning, Microsoft Excel, Change Management, Customer Service, Investments, Cross-functional Team...
Education
The University of British Columbia 2009 — 2011
Master of Business Administration (MBA)
British Columbia Institute of Technology 2005 — 2008
BBA
British Columbia Institute of Technology 2001 — 2003
Dipl.T
Alcatel-Lucent November 2008 - Present
Alcatel-Lucent October 2007 - November 2008
Alcatel-Lucent February 2005 - October 2007
Telesat Canada 2003 - 2005
Metro Vancouver (formally GVRD) 2001 - 2003
BCAA 1995 - 2001
Skills
Performance Management, HRIS, Employee Engagement, Employee Relations, Mergers & Acquisitions, Salary, Compensation Structures, Salary Planning, Base Pay Plan Design, Total Rewards Strategies, Salary Budget..., Employee Relations..., Reward & Recognition..., Salary Survey Analysis, job evaluation systems, Variable Pay Design, Data analysis, Employee Surveys, Pay Equity
Education
World at Work 2000 — 2006
Certified Compensation Professional, CCP
British Columbia Institute of Technology 1996 — 1998
Human Resources Management
University of Guelph 1990 — 1994
BA Hons., Geography & Fine Art
TELUS March 2011 - Present
McKesson Pharmacy Systems August 2009 - March 2011
City of Surrey April 2009 - August 2009
McKesson Pharmacy Systems October 2008 - February 2009
BCAA 2007 - 2008
BCAA 2004 - 2007
BCAA 1998 - 2004
Skills
Requirements Gathering, Agile Methodologies, Release Management, Gap Analysis, Team Building, Workshop Facilitation, Relationship Management, Product Requirements, SDLC, Business Analysis, Requirements Analysis, Systems Analysis, Testing, Quality Assurance, Test Planning, Business Process, Software Documentation, Visio, User Acceptance Testing, MS Project, Analysis, SQL, IT Management, Project Management, Microsoft Project
Education
University of Victoria 2007 — 2008
MCBA, Masters Certificate In Business Analysis
British Columbia Institute of Technology 1997 — 2000
Certificate, Computer Systems
British Columbia Institute of Technology 1993 — 1995
Diploma of Technology, Management Systems
Notre Dame Regional Secondary 1985 — 1991
BCAA Educational Courses
N/A
Community Living BC June 2007 - January 2009
BCAA January 2007 - May 2007
BCIT September 2006 - May 2007
Angus One (Templine) July 2006 - August 2006
Angus One (Templine) July 2006 - July 2006
Angus One April 2006 - June 2006
Skills
Employee Relations, Performance Management, Employee Engagement, Human Resources, HRIS, Onboarding, Recruiting, Labor Relations, Conflict Resolution, Change Management, Organizational..., Policy, Talent Management, Organizational..., Leadership, Non-profits, Personnel Management, Training, Team Building
Education
British Columbia Institute of Technology 2006 — 2007
Post-Diploma, Human Resource Managment
British Columbia Institute of Technology 2002 — 2005
Management Certificate, Marketing Communications
Simon Fraser University 1995 — 2000
Arts, Communications and Psychology
CynXa Consulting Corp. January 2004 - Present
Cayenta 2002 - 2003
Metro Vancouver 1999 - 2002
BCR Group of Companies 1987 - 1999
BCAA 1982 - 1987
Skills
Outsourcing, Business Analysis, Business Process..., Strategic Planning, Change Management, Project Management, Management Consulting, Program Management, SaaS, Testing, Creative Problem Solving, Business Process, Management, Requirements Analysis, Software Project..., Integration, IT Strategy, Business Intelligence, Problem Solving
Education
Simon Fraser University 1996 — 1998
Masters, Business Administration
British Columbia Institute of Technology 1978 — 1980
Diploma, Computer Systems & IT
Project Management Institute
PMP, Project Management
Insurance Corporation of British Columbia 2006 - Present
Insurance Corporation of British Columbia 2006 - 2008
The Personnel Department 2006 - 2006
BCAA 2003 - 2006
BCAA 2001 - 2003
BCAA 1998 - 2001
Skills
Call Center, Insurance, Customer-facing, Systems Management, Accurate Data Entry, Travel Assistance, General Insurance, Call Centers, Customer Service, Claim, Microsoft Excel
Education
Douglas College
Kwantlen University College
Queen Elizabeth
BCLC January 2015 - Present
BCAA January 2014 - December 2014
BCAA April 2013 - January 2014
BCAA January 2010 - April 2013
Northshore Auto Mall March 2009 - August 2009
Summit Technologies Ltd. June 2008 - September 2008
Pacific Alliance Technologies April 2005 - May 2006
Skills
Marketing, Integrated Marketing, Copywriting, Marketing Communications, Email Marketing, Project Management, Advertising, Sales, Event Management, Social Media Marketing, Corporate Communications, Market Research, Direct Mail, Editing, Facebook, Brand Development, Newsletters, Digital Marketing, Sponsorship, Team Leadership, Entrepreneurship, Online Marketing, Organization, Direct Marketing, Strategic Planning, Digital Signage, Social Media, Marketing Strategy, Strategy, Creative Direction
Education
British Columbia Institute of Technology 2012 — 2017
Bachelor of Business Administration (BBA)
British Columbia Institute of Technology 2007 — 2009
Marketing Management Communications Diploma - Graduated with Distinction
Pink Orchid Studio Ltd 2008 - Present
BCAA 2002 - 2012
Skills
Fundraising, Financial Planning, marketing, marketing st, B2B Marketing, B2C Marketing, Makeup Artistry, Product Development, Product Marketing, Educational Leadership, Training, Employee Relations, Employee Training, Sales Management, Strategic Planning, Business Strategy, New Business Development, New Media, Social Media Marketing, Social Networking, Social Entrepreneurship, Human Resource..., Beauty Industry, Makeovers, Stylists, Digital Media, Event Planning, Business Planning, Advertising, Team Building, Team Management, Multilingual, Cultural Diversity, Philanthropy, Product Management, Change Management, Multi-Cultural Team...
Education
Kwantlen Polytechnic University 2005 — 2007
Business Administration and Management, General
The University of British Columbia
Canadian Accredited Insurance Broker (CAIB) designation, Insurance
HeadCheck Health December 2013 - Present
BCAA November 2014 - May 2015
BCAA August 2013 - October 2014
BCAA April 2013 - July 2013
Ace Personnel Domestic Services April 2012 - May 2013
MBA Society at Sauder School of Business, UBC December 2011 - December 2012
The University of British Columbia June 2012 - September 2012
BCAA June 2012 - August 2012
Starbucks March 2008 - August 2011
CelticFest Vancouver October 2010 - June 2011
Education
The University of British Columbia 2011 — 2013
Master of Business Administration (M.B.A.), Marketing, Entrepreneurship
Concordia University 2002 — 2006
B.A., Psychology, Sociology
National Coaching Institute
NCCP (National Coaching Certification Program) Level 2
TRG Group Benefits and Pensions Inc. January 2014 - Present
DeDutch Pannekoek House September 2004 - Present
DeDutch Pannekoek House August 2013 - December 2013
BCAA May 2008 - September 2009
Skills
Time Management, Self-driven, Customer Service, Customer Experience, Oral & Written..., Teamwork, Marketing Communications
Education
British Columbia Institute of Technology 2009 — 2012
BCAA August 2015 - Present
BCAA October 2013 - Present
Thorough Clean Cleaning Service June 2012 - Present
BCIT October 2012 - April 2013
McCann Erickson June 2009 - August 2009
Dentsu June 2008 - August 2008
Skills
Public Relations, Time Management, Marketing, Marketing Communications, Marketing Strategy, Sales, Customer Service, Advertising, Social Media Marketing, Public Speaking, Insurance, Training
Education
British Columbia Institute of Technology / BCIT 2012 — 2013
Marketing Management Professional Sale
British Columbia Institute of Technology / BCIT 2011 — 2013
Marketing Management Communication, with Distinction
National Chengchi University 2007 — 2011
Bachelor's degree, Public Relations, Advertising, and Applied Communication, Early graduate
Latitude Agency January 2011 - Present
Sung Creative January 1995 - December 2010
BCAA 1988 - 1992
Skills
Creative Direction, Brand Development, Integrated Marketing, Corporate Branding, Strategy, Advertising, Marketing, Art Direction, Management, Corporate Identity, Brochures, Marketing Communications, Budgets, Marketing Management, Strategies, Branding, Marketing and..., Campaign Development, Graphic Design, Sicial Media Strategy...
Education
British Columbia Institute of Technology
Diploma, Marketing Management
University of Victoria
Bachelor of Fine Arts
BCAA October 2014 - Present
Skills
Cross-functional Team..., Market Planning, Product Development, Market Research, Product Marketing, Process Improvement, Integrated Marketing, Budgets, Business Analysis, Marketing Management, Marketing, Sales, Management, Event Management, Customer Satisfaction, Marketing Strategy
Education
Kwantlen Polytechnic University 2002 — 2006
Diploma, Business
Kwantlen University College
Marketing/Marketing Management, General
Insurance Council of BC
License, General Insurance Salesperson Level 1
British Columbia Institute of Technology 2008 — 2008
Desktop Publishing
Pacific Blue Cross December 2014 - Present
Vancouver Supermoto Ltd. May 2007 - Present
Pacific Blue Cross May 2014 - December 2014
Pacific Blue Cross November 2012 - May 2014
Arbutus Investment Management Ltd. June 2010 - October 2012
BCAA May 2005 - May 2007
Global TV April 2004 - April 2005
Skills
Marketing Strategy, Media Relations, Marketing, Public Relations, Advertising, Corporate Communications, Direct Response..., Promotions, Media Buying, Sales, New Business Development, Marketing Communications, Insurance, Marketing Management, Digital Strategy, Direct Marketing, Email Marketing
Education
CEBS Canada 2013 — 2014
GBA, Group Benefits Associate
British Columbia Institute of Technology / BCIT 2003 — 2004
Diploma, Marketing Management -Communications, Honors
British Columbia Institute of Technology / BCIT
Bachelor of Business Administration (B.B.A.), ongoing
Anna Mae Abia Studio 2007 - Present
GLENTEL Inc. 2014 - 2015
BCAA 2013 - 2014
British Columbia Rapid Transit Company 2011 - 2012
Out to Lunch Catering 2008 - 2010
Passport Canada 2004 - 2008
Skills
Art Direction, Creative Direction, Graphic Design, Information Design, Branding & Identity, Wayfinding, Copywriting, Typography, Photography, Videography, Internal & External..., Marketing Communications, Marketing Strategy, Social Media, Event Management, Non-profits, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Adobe Acrobat, Final Cut Pro, iWork, Mac OS, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Keynote, Storytelling, Video Production, Video Editing, Event Photography, Photojournalism, Concept Development, Editorial Design, Infographics, Social Media Marketing, Logo Design, Communication Design, Design Thinking, Mac, User Experience
Education
British Columbia Institute of Technology
Venture Program, Entrepreneurship
School of Visual Arts
Artist in Residence, Impact: Design for Social Change
British Columbia Institute of Technology
Management Certificate (Graduated with Distinction), Media Techniques for Business
British Columbia Institute of Technology
Associate Certificate (Graduated with Distinction), Graphic Design
British Columbia Institute of Technology
Associate Certificate (Graduated with Distinction), Event Marketing Management
Universidad de Guadalajara
Spanish Language Studies
University of Alberta
BA, Modern Languages and Cultural Studies
Travel Industry Clients 2010 - Present
ATCO Travel November 2005 - August 2010
G.A.P Adventures 2001 - 2004
Tripeze.com 1999 - 2001
Sunquest Vacations 1996 - 1999
Thomas Cook Canada Inc (retail) 1992 - 1996
Sears Travel, division of Sears Canada 1989 - 1992
BCAA 1983 - 1986
Skills
Travel Management, Recruiting, Leisure Travel, People Development, Business Travel, Cruises, Sabre, Leisure, Tourism, Online Travel, Sales, Airports, Travel Technology, Airlines, Tourism Management, Vacation, Budgets, Marketing, Incentive Travel, Management, Business Development, Strategy, Leadership, Start-ups, Team Building, Tour Operators, Sales Management, Hospitality, Business Planning, Destination Marketing
Education
Waterloo Management 1980 — 1980
Canadian Institute of Travel Counsellors 1972 — 1974
CTC
Wilfrid Laurier University 1971 — 1971
Economics
Humber College 1970 — 1970
Management Supervision
GLENTEL Inc. 2010 - 2015
GLENTEL Inc. 2004 - 2010
BCAA 2003 - 2004
BCAA 2002 - 2003
IKON Office Solutions 1997 - 2001
Benndorf Verster 1991 - 1997
Skills
Sales, Product Marketing, Project Management, Sales Management, Management, Team Leadership, Account Management, Sales Operations, Time Management, Marketing Management, Sales Process, Public Speaking, Social Media Marketing, B2B, Team Building, Customer Service, Marketing, Marketing Strategy, Retail, Brand Management
Education
British Columbia Institute of Technology 1988 — 1990
Diploma of Technology, Marketing Management
Baywest Management Corp December 2011 - Present
Kazawest - Real Estate Management & Development March 2011 - November 2011
Cascade Village Strata Corporation NW2153 January 2003 - December 2010
Uniglobe Travel (Western Canada) Inc February 2008 - July 2010
Uniglobe Travel Western Canada Inc March 2005 - December 2007
BCAA May 2001 - September 2003
BCAA 1999 - 2001
BCAA 1997 - 1999
BCAA 1994 - 1997
Skills
Budgets, Marketing, Customer Service, Property Management, Strategic Planning, New Business Development, Real Estate, Project Management, Business Relationship..., Management, Conflict Resolution, Business Development, Database Admin, CRM, Contract Negotiation, Email Marketing, Strata Management, Strategy, Team Building, Sales, Selling
Education
The University of British Columbia 2010 — 2010
Strata Property Management Licensing Course
Carleton University
Bachelor, Arts, Journalism and Political Science, Honors Program
Sauder School of Business, University of British Columbia
Diploma, Sales and Marketing Management
BC Hydro October 2012 - Present
BCAA June 2009 - October 2012
IBM Global Services June 2007 - June 2009
Petrobras December 2003 - January 2007
Xerox January 2000 - December 2000
Skills
Learning Management..., Business Analysis, ITIL, Visio, System Administration, Change Management, SharePoint, SQL, Windows Server, VMware, Troubleshooting, Process Improvement, Servers, Operating Systems, Networking, Training, Integration, System Deployment, IT Service Management, Business Intelligence, Requirements Analysis, Microsoft SharePoint
Education
Universidade Federal do Rio de Janeiro 2000 — 2001
Diploma, Information Strategic Management
Centro Universitário da Cidade 1997 — 2000
Degree, Computer Science
BCAA October 2014 - Present
BCAA April 2014 - Present
BCAA March 2012 - May 2014
Rogers Communications Inc. October 1999 - January 2011
Skills
Strategic Planning, Brand Building, Marketing Research, Customer Experience, Media Buying, Advertising, Customer Loyalty, Promotions, Marketing ROI, People Management, Community Relations
Education
British Columbia Institute of Technology 1997 — 1999
Marketing Communications
Simon Fraser University 1992 — 1997
Bachelor of Arts
Baku 2015 European Games Operation Committee August 2014 - Present
Glasgow 2014 Limited January 2013 - August 2014
London 2012 August 2011 - September 2012
City of Burnaby March 2011 - August 2011
BCAA January 2011 - August 2011
Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games 2010 - 2010
Vancouver School Board January 2005 - October 2009
West End Community Centre 2007 - 2008
Barclay Manor April 2007 - December 2007
Hollyburn Country Club January 2005 - May 2005
Skills
Event Management, Event Planning, Problem Solving, Customer Service, Program Management, Project Planning, Team Leadership, Training, Public Speaking, Time Management, Coaching, Recruiting, Teamwork, Process Scheduler, Leadership, Fundraising, Management, Budgets, Public Relations, Project Management
Education
Langara College 2003 — 2005
Recreation Management
BCAA August 2015 - Present
Best Buy Canada October 2012 - Present
BCAA October 2011 - August 2015
Future Shop February 2015 - March 2015
VancityBuzz.com June 2012 - September 2013
XBoxAddict.com September 2010 - December 2012
Rebellion Media September 2011 - November 2012
BCAA April 2010 - October 2011
BCAA March 2011 - May 2011
BCAA October 2010 - January 2011
Skills
Escalation Management, Training & Development, Process Management, Policy Management, Customer Relations, Client Relationship..., Coaching, Incident Handling, Customer Service, Customer Satisfaction, Customer Experience, Business Analysis, Public Speaking, Creative Writing, Interviewing Skills, Performance Improvement, Insurance, General Insurance, Data Analysis, Management, Process Improvement, Team Building, Analytics, Policy, Employee Training, Time Management, Leadership, CRM, Interviews, Software Documentation
Education
British Columbia Institute of Technology 2001 — 2009
Broadcast Communications, Radio, GPA 3.3
BCAA 2014 - Present
The University of British Columbia - Continuing Studies 2014 - Present
The University of British Columbia - Information Technology 2009 - 2014
The University of British Columbia - Information Technology 2011 - 2013
Intrawest ULC 2005 - 2009
PricewaterhouseCoopers 2000 - 2005
Telstra 1999 - 2000
CIBC 1996 - 1998
The de Veber Institute 1994 - 1996
IBI Group 1988 - 1991
Skills
Business Requirements, Business Process, Project Facilitation, Requirements Analysis, Requirements Gathering, Requirements Management, Requirements..., Large Group Facilitation, Coaching, Staff Mentoring, Conducting Interviews, Employee Hiring, Process Mapping, Use Case Analysis, BPMN, Software Development..., Business Analysis, Business Process Design, SDLC, Business Process..., Stakeholder Management, Gap Analysis, Systems Analysis, Business Process..., Business Process Mapping, Project Planning, Workshop Facilitation, Visio, User Acceptance Testing, Project Management
Education
Cornell University 2009 — 2009
Executive Leadership Certificate
Cornell University 2009 — 2009
Certificate in Project Leadership, College of Engineering
University of Toronto - University of St. Michael's College 1991 — 1997
Honours BA
BCAA March 2015 - Present
BCAA November 2014 - March 2015
BCAA August 2011 - November 2014
WebTech Wireless April 2011 - August 2011
Archive Systems November 2005 - April 2011
Accenture Business Services for Utilities May 2005 - November 2005
Accenture Business Services for Utilities July 1999 - May 2005
Skills
Project Management, Requirements Analysis, SharePoint, Business Analysis, Enterprise Content..., Requirements Gathering, Databases, Analysis, Software Project..., SDLC, Process Improvement, SQL, PMP, Document Management, Information Management, Records Management, Business Intelligence, Data Warehousing, Data Analysis, Integration, Agile Methodologies
Education
The University of British Columbia 1995 — 1999
Bachelor of Science, Computer Science
Langara College 2009 — 2010
Certificate, Advanced Project Management
BC Children's Hospital Foundation August 2006 - Present
Accenture 2004 - 2006
BCAA 2003 - 2004
Education
British Columbia Institute of Technology 2003 — 2004
Bachelor of Business Administration
British Columbia Institute of Technology 2001 — 2003
Diploma, Human Resource Management
BCAA September 2014 - Present
Andrew Peller Limited 2008 - 2014
Leading Brands January 2008 - December 2008
Forbes Medi-Tech Inc. 2007 - 2008
Starbucks 2004 - 2006
Starbucks April 2003 - October 2004
Starbucks March 2001 - March 2003
Skills
Strategic Planning, Direct Marketing, Brand Management, Marketing Management, Market Planning, Marketing, Trade Marketing, Marketing Strategy, Marketing Communications, Wine, Wine Tasting, Customer Insight, Brand Development, Alcoholic Beverages, Market Research, Key Account Development, Event Management, Social Media Marketing, Retail, Food
Education
Haskayne School of Business 1998 — 2000
Master of Business Administration, International Marketing and Enterprise Development
Aarhus Universitet 1999 — 1999
International Business Studies, European Summer School for Advanced Management
University of Calgary 1996 — 1998
Bachelor of Arts (B.A.), Sociology and Psychology Major
City of Surrey August 2008 - September 2014
BCAA 1997 - 2008
Afcol Information & Management Systems 1987 - 1996
Standard Bank of South Africa 1985 - 1987
Hulett Aluminium 1982 - 1985
Skills
Team Leadership, Leadership, Business Analysis, IT Strategy, Customer Service, Portfolio Management, Strategic Planning, Relationship Management, IT Management, Project Management, Change Management, Program Management, Management, Governance, Business Process..., Vendor Management, Requirements Analysis, Data Center, Business Intelligence, Process Improvement, Disaster Recovery, Coaching, Enterprise Risk..., Architecture, Solution Architecture
Education
The University of British Columbia
Certificate in eBusiness
Simon Fraser University
Executive Management Development Program Diploma
Damelin
Business Administration Diploma
Campbell Travel December 2009 - Present
BCAA October 2006 - November 2009
Calgary Coop 2003 - 2006
Nippon Travel Agency Canada Ltd 1992 - 2003
Skills
Travel Planning, Tourism, Travel Management, Hospitality, Business Travel, Hotels, Cruises, Leisure Travel, Event Planning, Sales
Education
Langara College 1994 — 1995
Certificate for Novell Network
Simon Fraser University 1986 — 1990
BA, Psychology and Economic
BC Contact Center Association April 2006 - Present
BCAA December 1998 - Present
BCAA 2002 - 2006
PML Microbiologicals October 1990 - November 1998
Skills
Call Center, Customer Experience, Performance Management, Team Leadership, Change Management, Conflict Resolution, Team Building, Coaching, Customer Service, Leadership Development, Strategic Planning, Cross-functional Team..., Program Management, Project Management, Sales, Customer Satisfaction, Call Centers, Budgets, Business Analysis, Business Strategy, Customer Retention, Employee Relations, Human Resources, Insurance, Leadership, Management, Marketing, Negotiation, Operations Management, Process Improvement, Project Planning, Sales Management, Strategy, Team Management, Telecommunications, Training, Business Planning
Education
British Columbia Institute of Technology 1997 — 1999
Olairez Services Ltd. November 2007 - Present
BCAA December 2010 - January 2012
Pacific Blue Cross April 2010 - December 2010
BCAA November 2007 - September 2009
Vancouver Coastal Health November 2006 - November 2007
Cypress Semiconductor September 2001 - May 2006
Chikka Asia, Inc. January 2000 - June 2001
Education
Vancouver School Board 2006 — 2007
Certification, Project Management
Project Management Institute 2006 — 2006
Certification, Project Management Professional
Philippine Christian University 2002 — 2004
Masters, Business Adminstration
University of the Cordilleras 1995 — 1999
Bachelor's, Computer Sciences
BCAA June 2015 - Present
BCAA November 2014 - June 2015
BCAA July 2012 - November 2014
G&F Financial Group January 2009 - July 2012
Transoft Solutions Inc. February 2005 - January 2009
Transoft Solutions Inc. June 2003 - February 2005
Skills
Market Research, Marketing Research, Marketing, Data Analysis, Marketing Strategy, Social Media, Market Analysis, Analysis, Analytics, Marketing Communications, Competitive Analysis, Direct Marketing, Strategic Partnerships, Newsletters, Email Marketing, Digital Marketing, Segmentation, Strategy, Account Management, Brand Management, Social Media Marketing, Customer Insight, CRM, Strategic Planning, Business Strategy, Brand Development, Web Analytics, Database Marketing
Education
Royal Roads University 2006 — 2008
Bachelor of Commerce, Entrepreneurial Management
British Columbia Institute of Technology 2001 — 2003
Marketing Management Communications/Direct Response
AAA Allied Group February 2014 - Present
AAA National October 2002 - April 2014
BCAA November 1997 - September 2002
CAA British Columbia June 1994 - November 1997
Various June 1985 - November 1997
Skills
ASE Master Technician...
Education
British Columbia Institute of Technology 1987 — 1991
Automotive Technologies
New Westminster Secondary 1984 — 1987
TELUS October 2014 - Present
TELUS April 2013 - October 2014
HSBC Software House September 2008 - January 2013
HSBC April 2006 - September 2008
ICBC September 2005 - January 2006
BCAA May 2004 - August 2005
Istonish January 2002 - May 2004
East European University of economics and management September 1993 - August 1997
Solo Insurance August 1993 - August 1995
Skills
Business Analysis, Requirements Analysis, Systems Analysis, Process Engineering, Business Intelligence, Software Project..., Process Improvement, SDLC, Business Process..., Call Center, SharePoint, Team Leadership, Mentoring, Business Process Design, Documentation, Business Strategy, Business Requirements, Integration, UML, Data Modeling, Analysis, Requirements Gathering, BPMN, BPML, Business Process, Gap Analysis, Business Process..., Use Case Analysis, Visio, Business Transformation, PMO, Project Delivery
Education
Simon Fraser University 1999 — 2002
BBA
Chernivci National 'Juriy Fedkovyc' University 1989 — 1993
Master of Arts (M.A.)
Royal Roads University 2006 — 2007
Advanced Certificate In Business Analysis
BCAA May 2012 - Present
Education
British Columbia Institute of Technology 1999 — 2001
BCAA April 2007 - Present
Empire Theatres Limited April 2004 - November 2012
BlackShire Recruiting Services September 2006 - March 2007
Skills
Employee Relations, HRIS, Collective Agreements, Union Experience, Collective Bargaining, Labor Relations, Management, Employee Engagement, Performance Management, Talent Management, Employee Training, Talent Acquisition
Education
The University of British Columbia 2004 — 2006
Bachelor of Commerce (B. Comm), Human Resources Management
Langara College 2002 — 2005
Associate of Arts Degree, Commerce and Business Studies
BCAA July 2013 - Present
Perkins+Will May 2013 - July 2013
Herbert Smith Freehills October 2005 - February 2013
Michael Page October 2003 - September 2004
Skills
Business Strategy, Business Planning, Strategy Development, Organizational Change, Change Management, Stakeholder Management, Coaching, Strategic Planning, Client Development, CRM, Change Programmes, Customer Engagement, Customer Satisfaction, Customer Experience, Listening to customers, Strategy, Professional Services, Marketing Strategy, Management, Process Improvement, Corporate Communications, Program Management, B2B, Marketing, Market Analysis, Key Account Management, Business Process, Business Transformation, Negotiation, Business Development, Management Consulting, Leadership, Mergers
Education
Australian Graduate School of Management 2010 — 2011
Graduate Certificate in Change Management, Change Management, Organizational Development, Organizational Design, Business Process Improvement, Completed with Distinction
Monash University 1999 — 2002
Commerce, Accounting and Finance
Travel Underwriters January 2013 - Present
EMRlogic Systems Inc. May 2010 - September 2012
Self Employed May 2009 - May 2010
BCAA February 2005 - May 2009
BCAA 1997 - 2006
BCAA October 1993 - 1998
BCAA March 1993 - October 1993
Skills
SQL, C++, Java, Crystal Reports, Oracle PL/SQL..., Intersystems Cache, XSL-FO, Unix, Software Development, PL/SQL, Oracle, Databases, JavaScript, XML, Java Enterprise Edition, Scrum, Business Intelligence, Systems Analysis, Visual Studio, Requirements Analysis, ERP, DB2, Agile Methodologies, SDLC
Education
British Columbia Institute of Technology 2009 — 2010
Computer Systems
University of Calgary
BSc, Geography
University of Calgary
BSc, Computer Science
Trillium Software A Harte Hanks Company June 2006 - Present
BCAA 2002 - 2006
Stox.com 2000 - 2002
Ingenium Technologies Corp. 2001 - 2001
Ingenium Technologies Corp. 2001 - 2001
Skills
Data Quality, Databases, Consulting, Data Analysis, Enterprise Architecture, Data Integration, Professional Services, Systems Analysis, Database Design, Database Administration, Business Intelligence, Big Data, Trillium
Education
Atomic Energy Central School 1985 — 1990
Engineer’s Degree
BCAA 2010 - Present
BCAA 2005 - 2010
BCAA 2002 - 2005
BCAA 2000 - 2002
BCAA 1997 - 2000
BCAA 1996 - 1997
BCAA 1995 - 1996
BCAA 1993 - 1995
BCAA 1989 - 1994
Cana Rentals 1979 - 1989
Skills
Business line..., Fleet Management, Contact Centre..., Contract negotiation..., Union Contract..., Technical training, Media trained, Systems implementation, Change management, Business Strategy, General Insurance, Property & Casualty..., Process Improvement, Underwriting, Strategic Planning, Contract Negotiation, Technical Training, Insurance, Team Building, Call Centers, Change Management, Business Analysis
Education
BCIT 1986 — 1989
Automotive Mechanical Technician
British Columbia Automobile Association November 2011 - February 2013
British Columbia Automobile Association January 1999 - October 2011
Broken Toaster Productions 1996 - 2010
BCAA 1993 - 1999
The Communications Group 1991 - 1993
Manulife Financial, Real Estate 1989 - 1991
Skills
QR, Marketing Strategy, Negotiation, Marketing Communications, Social Media Marketing, Integrated Marketing, Advertising, Lead Generation, Project Planning, Creative Direction, Market Planning, Marketing, Email Marketing, Direct Marketing, Product Marketing, Copywriting, Media Relations, Trade Shows, Media Planning, Newsletters, Mobile Marketing, Direct Mail
Education
BCIT
The Arc Studios
Holland/Croft Studio
IAB Canada
IAB Canada
Digital Learning Certificate
Sauder School of Business
British Columbia Institute of Technology
Instituto Allende, Mexico
Langara Community College
BCAA January 2013 - Present
BCAA April 2009 - January 2013
BCAA September 2008 - May 2009
VANOC 2009 - 2009
Simon Fraser University 2006 - 2008
Skills
HRIS, Employee Relations, Human Resources, Employee Engagement, Onboarding, Succession Planning, Recruiting, Performance Management, Organizational...
Education
Simon Fraser University 2005 — 2008
BBA, Human Resources & International Business
Douglas College 2003 — 2005
Business Administration
Canadian Direct Insurance January 2010 - Present
BCAA July 2009 - December 2009
eBay July 2004 - July 2009
Singha North America January 2003 - December 2006
First Key Consulting April 2006 - June 2006
Promar International (Agralytica) May 2001 - July 2001
Lexington Eye Institute July 1999 - January 2001
San Miguel International July 1997 - December 1998
Skills
Brand Management, Marketing Strategy, Sales, Analysis, Customer Satisfaction, Market Research, Call Center, Insurance, Customer Service, Data Analysis, Team Building, Coaching, Call Centers, Product Development, Leadership, Strategy, Customer Retention, Strategic Planning, Management, Marketing, Business Development, Vendor Management
Education
De La Salle University
BS Business Administration and BA Behavioural Science
Solaris MCI January 2011 - Present
Robin Labs Consulting Inc. January 2011 - December 2011
Tri-cities Off Road Cycling Coalition January 2011 - June 2011
Cadillac Fairview January 2010 - December 2010
Fluor Daniel January 2008 - May 2009
BCAA March 2004 - August 2005
Skills
Inventory Analysis, Procurement, Project Management, Contract Negotiation, Process Improvement, Budgets, Project Coordination, Team Leadership, Project Planning, Customer Service, Microsoft Excel, Purchasing, Inventory Management, Microsoft Office, Contract Management, Forecasting, Supply Chain Management, EPC, Materials, Strategic Sourcing, Energy, Oil/Gas, Materials Management, Petroleum, Project Engineering, Oil, Pipelines, Management, Gas, Piping, Construction, Petrochemical, Engineering
Education
British Columbia Institute of Technology / BCIT 2011 — 2014
Operations Management, Materials Management
APICS CSCP Exam Prep course 2013 — 2013
Certified Supply Chain Professional
CDI College 2001 — 2002
Programmer Analyst/Internet Solutions Developer
Ledcor February 2014 - Present
Critical Environment Technologies Canada Inc. February 2010 - February 2014
Harmony Beauty Inc. October 2008 - May 2011
BCAA October 2008 - December 2009
Fekete Associates inc October 2006 - June 2008
Smart Set (Reitmans Group) July 2006 - December 2006
Extreme CCTV October 1999 - January 2006
Skills
Marketing Communications, Social Media Marketing, Email Marketing, Marketing Strategy, Marketing, Online Marketing, Digital Marketing, Product Marketing, Business Development, Brand Development, Strategic Planning, Advertising, Marketing Management, Management, Marketing Research, Business Strategy, Web Analytics, Event Planning, Event Management, E-commerce, Corporate Communications, Social Networking, Social Media, Customer Service, Direct Marketing, Market Research, Market Planning, Brand Management, Lead Generation, Web Marketing, Training, E-Learning, Instructional Design, Training & Development, Training Delivery
Education
Kwantlen Polytechnic University 2002 — 2006
BBA, Entrepreneurial Leadership
Kwantlen University College 2000 — 2002
Biochemistry
Langley Secondary School 1996 — 2000
City of Burnaby June 2014 - Present
BCAA December 2013 - June 2014
BCAA August 2013 - October 2013
Western Union Business Solutions April 2011 - March 2012
SITA May 2008 - April 2011
Skills
Requirements Analysis, SDLC, Quality Center, Requirements Gathering, Testing, Scrum, Manual Testing, Test Estimation, Functional Requirements, Agile Methodologies, Bugzilla, SharePoint, Version One, SAP ERP
Education
Amravati University 1993 — 1997
B.E., Electronics & Telecommunication
BCAA February 1998 - Present
BCAA 1997 - 1998
BCAA 1995 - 1997
Skills
Insurance, Customer Service, Business Analysis, Team Building, Call Centers, Customer Satisfaction, General Insurance, Process Improvement, Change Management, Team Leadership, Coaching, Strategic Planning, Sales, Customer Experience, Management, Underwriting, Project Management, Budgets, Performance Management, Business Strategy, People Development, People
Education
Insurance Council of British Columbia
CAIB Designation
Kwantlen Polytechnic University
Business Administration and Management, General
Langara College
Physical Sciences
Insurance Corporation of British Columbia May 2013 - Present
QueenOfSheba Makeup June 2010 - Present
Little Ivy March 2012 - February 2013
Sogang Language Programs February 2011 - March 2012
MBM Intellectual Property Law LLP December 2008 - February 2011
BCAA September 2008 - October 2008
Alberta Motor Association May 2008 - August 2008
Skills
Microsoft Office, Customer Service, HTML, Spreadsheets, Office Administration, Photoshop, Microsoft Excel, Graphic Design, Outlook, PowerPoint, Photography
Education
British Columbia Institute of Technology 2010 — 2016
Graphic Design
Athabasca University 2004 — 2008
Management, Business Administration
Westland Insurance Group March 2014 - Present
BCAA November 2010 - March 2014
CST Consultants Inc. March 2008 - September 2010
Skills
Insurance, Strategic Financial..., Strategic Planning, Customer Service, Team Building, Talent Management, Budgets, Process Improvement, New Business Development, General Insurance, Underwriting, Customer Satisfaction, Recruiting, Coaching, Team Leadership
Education
The Canadian Institute of Financial Planning 2007 — 2010
Diploma, Financial Planning
Universal Learning Institute 2004 — 2005
Diploma, Hospitality Operation and Management
Wuhan University of Science and Technology 1986 — 1990
Bachelor, Business Administration
BCAA July 2007 - Present
BC Recreation and Parks Association March 2006 - July 2007
Reputations Corporation 2005 - 2006
Skills
Direct Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing, Marketing Communications, Email Marketing, Brand Management, Integrated Marketing, Product Development, Product Marketing, Web Analytics
Education
British Columbia Institute of Technology 2005 — 2007
Bachelor of Business Administration, Marketing
British Columbia Institute of Technology 2002 — 2004
Diploma of Technology, Marketing Management, Marketing Communications
Cushman & Wakefield June 2012 - Present
Oxford Properties Group December 2003 - March 2012
Colliers International May 2000 - December 2003
Legal Freelance Centre November 1998 - August 1999
Watson, Goepel September 1997 - November 1998
BCAA August 1994 - August 1997
Skills
Lease Administration, Leases, Property Management, Real Estate, Landlord, Proposal Writing, Tenant, Lease Documentation, Landlords, Contract Management, Negotiation, Real Estate Transactions, Property, Valuation, Investment Properties, Commercial Leasing, Real Estate Development, Lease Negotiations, Corporate Real Estate, Commercial Real Estate
Education
The University of British Columbia 2004 — 2009
Diploma, Urban Land Economics
The University of British Columbia / UBC 2000 — 2002
Trading and Rental Property Management Services, Trading and Rental Property Management
Vancouver Community College 1999 — 2000
Administrative Office Assistant, Received Scholarship for Excellence
Vancouver Community College 1998 — 1999
Continuing Legal Education
Kwantlen Polytechnic University 1993 — 1994
Economics, Marketing, Psychology
Steveston High School 1991 — 1993
District Scholarship in Music and Honor Roll
BC Tel Phone Power Courses
Nerd Corps Entertainment July 2014 - Present
Nerd Corps Entertainment March 2013 - July 2014
BCAA February 2011 - February 2013
BCAA February 2011 - February 2013
BCAA 2004 - 2011
Hallam Lab at UBC May 2010 - September 2010
Skills
Databases, Java, Data Analysis, JavaScript, SQL, PHP, Public Speaking, HTML, Microsoft Office, Administrative..., Eclipse, C++, Data Entry, Customer Service, Outlook, Microsoft Excel, Presentations, Digital Photography, Apex Programming, MySQL, Yii
Education
British Columbia Institute of Technology / BCIT 2012 — 2013
Web Developer and Java Programmer, 93
The University of British Columbia 2008 — 2010
BCS, Computer Science
The University of British Columbia 2003 — 2008
BSc, Biology
Vancouver Coastal Health February 2013 - Present
Broadway Medical Clinic September 2012 - August 2014
Chinatown Medical Group September 2007 - April 2013
BMO Nesbitt Burns February 2012 - March 2012
BMO Nesbitt Burns July 2010 - August 2010
élan Data Makers May 2009 - July 2009
BCAA July 2008 - August 2008
Impark July 2007 - August 2007
Skills
Data Entry, Time Management, Event Planning, Public Speaking, Microsoft Office, Microsoft Excel, Medical Terminology, Public Health, Receptionist Duties, Human Anatomy, Rehabilitation, Group Exercise, Administrative..., Medical Office, Organization Skills, Task Efficiency, Customer Service
Education
Capilano University 2014 — 2015
Rehabilitation Assistant Diploma Program (RADP), PTA, OTA, & SLPA
The University of British Columbia 2013 — 2014
Unclassified Studies
The University of British Columbia 2007 — 2011
Bachelor of Arts, Psychology, English Language
T4Bi September 2011 - August 2014
Signup Systems Ltd. January 2009 - September 2011
Luxoft February 2007 - October 2008
WebCT September 2005 - August 2006
CFConsulting May 2005 - July 2006
Alea Software February 2000 - May 2005
BCAA September 1999 - February 2000
QC Data November 1998 - June 1999
Skills
Oracle Database, SQL, PL/SQL, ETL, Software Development, Software Documentation, SDLC, Java, Javasc, PostgreSQL, Python, Microsoft SQL Server, Linux, Data Warehousing, Database Administration, Data Modeling, Oracle SQL Developer, Toad, Microsoft Office, Requirements Analysis, Microsoft Excel, Microsoft Word, Customer Service, Oracle, PowerPoint, Agile Methodologies, Project Management, Integration, Software Project..., Business Analysis, Business Intelligence
Education
Southern Alberta Institute of Technology 1997 — 1999
Computer Science, Certificate
Novosibirsk State Academy of Water Transport (NSAWT) 1975 — 1981
Master's Degree, Electrical and Electronics Engineering