Experience
Western Union  June 2014 - Present
Western Union  September 2013 - Present
Western Union  February 2007 - June 2013
AT&T  September 2006 - January 2007
BellSouth & NBC News   October 2002 - March 2004

Skills
Risk, Risk Management, Credit Risk, Trilingual: English,..., Financial Risk, Customer Service, Sales, Finance, Accounting, Loans, Account Reconciliation, Business Analysis, Anti Money Laundering, Due Diligence, Process Improvement, Management

Education
The Ohio State University   1989 — 1991
Master's degree, Agricultural Business and Management

Universidad Mayor de San Simón   1981 — 1985
Bachelor's degree, Agricultural Science

Experience
Cbeyond  November 2008 - November 2014
Georgia Technology Authority  January 2007 - November 2008
Verizon Small Business  September 2005 - January 2007
MCI Corporation  July 2003 - September 2005
BellSouth & NBC News   June 2000 - June 2003

Skills
Cloud Computing, Cold Calling, Vendor Management, Telecommunications, Training, Customer Service, Leadership, Management, Salesforce.com, SaaS, Data Center, Project Management, Program Management, Troubleshooting, Recruiting, Account Management, Microsoft Office, Business Analysis, Sales, Team Building

Education
Empire Beauty School-Dunwoody
Master Cosmetology, Master Cosmetology

Experience
LCC  September 2014 - Present
Verizon Wireless  2010 - 2013
Car Wash Express  2004 - 2013
Sprint  2006 - 2009
BellSouth & NBC News   1998 - 2005
US Navy  August 1988 - August 1998

Skills
Sales, Microsoft Office, Data Entry, Social Media, Parts, Telecommunications..., Electronics Repair, Consumer Electronics, Digital Electronics, Electronic, Invention, RF Engineering, Customer Service, Electronics, Antennas, Customer Satisfaction, GSM, Cellular Communications, RF, Wireless, Microwave, Telecommunications, LTE

Education
Florida State College at Jacksonville   2008 — 2010
Business Administration and Management, General, 3.6 GPA

ITT Technical Institute-Jacksonville   2000 — 2002
Electrical, Electronics and Communications Engineering

Experience
ITT Technical Institute  2008 - Present
BellSouth & NBC News   July 2004 - May 2008
Dell  May 1999 - November 2004
Fedex Forum   October 2003 - June 2004

Skills
Public Speaking, Teaching, Training, Higher Education, Staff Development, Leadership Development, Event Planning, Microsoft Office, Career Counseling, Student Affairs, Curriculum Design, Curriculum Development, Program Development, Instructional Design, Coaching, E-Learning, Leadership

Education
Ashford University   2011 — 2013
Bachelor of Applied Science (BASc), Homeland Security, Law Enforcement, Firefighting and Related Protective Services

Middle Tennessee State University   1997 — 2004
Bachelor of Science (B.S.), Biology, General

Watkins Overton High School   1994 — 1997
HS Diploma

Experience
Edward Jones  2014 - Present
Small Business Owner/Operator Bayou Sports   October 2007 - January 2015
BellSouth & NBC News   1998 - 2008
Jefferson Parish District Attorney's office  January 1991 - January 1998

Skills
Customer Service, Customer Satisfaction, Teamwork, Strategic Planning, New Business Development, Team Building, Leadership, Finance, Insurance, Mutual Funds, Public Speaking, Management, Retirement, Fixed Annuities, 401k, Negotiation, Financial Analysis, Financial Planning, Investments, Estate Planning, Small Business

Education
Securities Training Institute
Licensed Stockbroker, Series 7, Series 66, Life-Health-Accident Insurance licenses

Bellsouth
Management, Business Administration and Management, General

Bellsouth Business

Experience
Rockwell Collins  April 2012 - Present
Atlanta BDPA   2014 - 2014
Aerotek Aviation Engineering  April 2012 - April 2013
AT&T  January 2001 - October 2011
BellSouth & NBC News   August 1998 - January 2001
Applied Technical Services, Inc.   August 1997 - September 1998
US Navy  July 1989 - June 1997

Skills
Electronics, Switches, Software Documentation, Testing, Telecommunications, Team Leadership, Customer Service, Microsoft Office, Leadership, Networking, Troubleshooting

Education
University of Phoenix   2003 — 2015
Bachelor's Degree, Information Technology

US Navy Electronics “A” School   1989 — 1990
Petty Officer Third Class Electronics Technician

greenwood high school

Experience
AT&T  December 2005 - Present
AT&T  December 1999 - September 2001
AT&T  December 1999 - September 2001
BellSouth & NBC News   December 1987 - August 1992
BellSouth  January 1975 - December 1980
South Central Bell  September 1971 - December 1975

Skills
Database Analysis, Presenter, Microsoft Office, Budgets, Program Management, Data Analysis, Six Sigma, Networking, Telecommunications, Vendor Management, Management, Wireless, Troubleshooting, VoIP, Telephony, Call Centers, Computer Network..., Analysis, IP, Ethernet, T1

Education
Webster University   1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General

McKendree College   1990 — 1992
BBA, Business

Louisville Bible College   1971 — 1983
Associate of Arts (A.A.), Theology/Theological Studies, 3.5

Watterson College   1978 — 1980
Associate of Science (AS), Computer Software Engineering

University of Louisville   1970 — 1971

Experience
Vision IT Group  July 2014 - April 2015
Delta Information Systems, Inc.   February 2014 - June 2014
Business Software Inc  June 2011 - August 2013
Fiserv  February 2008 - June 2011
Scientific Atlanta  April 2007 - September 2007
IQ Business   August 2006 - April 2007
Accenture/ Bellsouth   April 2005 - March 2006
BellSouth & NBC News   August 2003 - April 2004
Nortel Networks  1996 - 2001

Education
North Carolina Central University   1994 — 1998
Bachelor of Business Administration (BBA), Marketing

Southern Polytechnic State University   2006 — 2006
Professional Project Management Certificate

FISERV Training   2010 — 2010
Certified ITIL v3 Foundations Professional

North Carolina Central University   1994 — 1998
Bachelor of Business Administration (BBA), Marketing

Experience
United States Patent and Trademark Office  2013 - Present
Mentor Graphics  2009 - 2012
Mentor Graphics  2005 - 2008
Mentor Graphics  2001 - 2005
Alcatel  1998 - 2001
BellSouth & NBC News   1994 - 1998

Skills
Business Development, Business Strategy, Program Management, Cross-functional Team..., Project Planning, ASIC, FPGA, DFT, VHDL, Verilog, DO-254, DO-178B, ASME Y14.5, PCB design, Six Sigma, Functional Verification, Requirements Gathering, Perl, JTAG, PMP, System Architecture, EDA, SoC, Strategy, Telecommunications, Debugging, Product Marketing, Patents, IC, Integrated Circuit..., Embedded Systems, Electronics, Digital Signal...

Education
University of Houston
Master of Business Administration (MBA), Business Administration and Management, General, 4.0

Georgia Institute of Technology
Master of Science (MS), Electrical and Computer Engineering (Telecommunications)

Georgia Institute of Technology
Bachelor of Science (BS), Electrical and Electronics Engineering

Experience
Nortel Networks  1995 - 2002
BellSouth & NBC News   1992 - 1995
GTE Telecommunications  1987 - 1992

Skills
Analytical Skills, Contract Negotiation, Business Process..., Team Leadership, Project Management, Process Engineering, Wireless Networking, Consulting, Outsourcing Management, wireless, Telecommunications, Managed Services, Integration, Wireless, Networking, Sales, Strategy, Mobile Devices, Management

Education
University of Missouri-Columbia   1984 — 1987
Bachelor's Degree, Engineering

Experience
ARC Document Solutions  July 2015 - Present
CMS Mechanical Services  April 2014 - June 2015
Mobile Gas, A Sempra Company  October 2012 - March 2014
ARC Document Solutions  January 2010 - October 2012
ARC Document Solutions  January 2008 - August 2008
ARC Document Solutions  July 2001 - January 2008
BellSouth & NBC News   September 1995 - December 2000

Skills
Sales, Sales Operations, Training, Marketing, B2B, New Business Development, Customer Service, Management, Cold Calling, Sales Management, Recruiting, Strategic Planning, Technology Transfer, Technology, Marketing Strategy, Marketing Communications, Market Research, Social Media Marketing, Digital Marketing, Product Marketing, Marketing Management, Email Marketing, Salesforce.com, Direct Sales, Sales Process, Sales Presentations, Healthcare Marketing, Qualifying Prospects, Sales Prospecting, Prospecting Skills, Prospecting for New..., Cloud Applications, Cloud Storage, Collaboration Solutions, Customer Retention, Microsoft Excel, Operations Management, Retail, Team Building, Time Management, Business Development, PowerPoint, Leadership, Process Scheduler

Education
University of Mobile   2003 — 2006
Master of Business Administration (MBA), Marketing/Marketing Management, General

University of Mobile   1993 — 1996
Bachelor of Science (BS) in Marketing, Marketing; Business Administration

Columbia Southern University
Bachelor of Science (BS), Occupational Health and Safety

Experience
Premier Protection & Investigations   April 2015 - Present
Sitel  April 2014 - Present
Answer Financial  August 2013 - April 2014
AT&T  April 2010 - August 2013
U.S. Cellular   July 2007 - December 2009
BellSouth & NBC News   April 2006 - July 2007
FedEx  April 2004 - April 2006
AT&T  January 2000 - January 2004

Skills
Mobile Devices, Wireless, Telecommunications, Direct Sales, Sales, VoIP, Telephony, Team Building, Call Centers, Customer Retention, Customer Service, Managed Services, Customer Experience, Broadband, DSL, Cellular Communications, M2M, Team Management, Technical Support, Troubleshooting, Training, Customer Satisfaction, T1, Process Improvement, Solution Selling, Unified Communications, Team Leadership, IP, MPLS, Vendor Management, Co-location

Education
Richland Community College   2000 — 2001

Tyler Junior College   1982 — 1984

Experience
Detroit Business Consulting  October 2007 - Present
ATT  November 2006 - October 2007
BellSouth & NBC News   August 2006 - November 2006

Skills
Marketing, Direct Marketing, Sales, New Business Development, Business Development, Strategic Planning, Customer Service, Lead Generation, Small Business, Social Media Marketing, B2B, Advertising, Online Advertising, Microsoft Excel, Customer Acquisition, Leadership, Management, Marketing Strategy, Direct Sales, Entrepreneurship, Team Building, Social Networking, Marketing Communications, Facebook, Social Media, Account Management, Public Relations, Market Research, Management Consulting, Event Planning, Event Management

Education
The University of Georgia   2001 — 2006
Economics

Experience
C2C, Inc.   February 2015 - Present
Duval County Supervisor of Elections   August 2003 - February 2015
Aetna  August 2012 - September 2014
Aetna  August 2005 - 2012
Aetna  August 2004 - August 2005
BellSouth & NBC News   January 2000 - June 2003
First Union National Bank  June 1998 - June 2001
Target  June 1996 - January 2000

Skills
Insurance, Risk Management, Coaching, Health Savings Accounts, Training, Management, Entertainment, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Project Management, Microsoft Word, Health Insurance, Process Improvement, Change Management, Commercial Insurance, PowerPoint, General Insurance, Team Building, Employee Benefits, New Business Development, Banking, Call Centers, Analysis, Performance Management, Access, Claim, Employee Relations, Disability Insurance, Team Management, Outlook, Health Care Reform, Claims Resolution, Performance Consulting, Healthcare, Finance, Leadership Development, Claims Management, Retail, Medicare, Provider Relations, Benefits Administration, PPO, Healthcare Industry, Leadership, Sales, Event Planning, Vendor Management

Education
Charter Oak State College
Bachelor of Arts (BA), Communication and Media Studies

Experience
The Ideal Search, Inc.   May 2000 - Present
BellSouth & NBC News   January 1999 - April 2000
Wachovia Securities Financial Network  June 1997 - December 1998
University of Tennessee  June 1995 - June 1997
NationsBank  May 1991 - January 1995
New York Marriott Marquis  June 1990 - April 1991

Skills
Recruiting, Talent Acquisition, Executive Search, Technical Recruiting, Contract Recruitment, Applicant Tracking..., Sourcing, Internet Recruiting, Talent Management, Employee Relations, Human Resources, College Recruiting, Onboarding, Interviews, New Business Development, Business Development, Management, Permanent Placement, Resume Writing

Education
Georgia State University - J. Mack Robinson College of Business   1992 — 1995
MBA, Organizational Behavior & Design

University of Colorado Boulder   1986 — 1990

Experience
Florida Vocational Institute   February 2014 - Present
Florida Career College  May 2013 - February 2014
ATI Enterprises  January 2011 - May 2013
BellSouth & NBC News   April 2005 - January 2011
APD - Agency for Persons with Disabilities   June 2002 - April 2005
Kids Mart  December 1996 - May 2002

Skills
Account Management, Outstanding Customer..., Customer Service, Recruiting, Management, Interviews, Sales Management, Contract Management, Accounts Receivable, Retail, Troubleshooting, Training, Team Building, Coaching, Cold Calling, Leadership, Team Leadership, Sales, Business Development, Call Centers, Career Counseling, Leadership Development, Staff Development, Adult Education, Public Speaking, Higher Education

Education
Kaplan University   2005 — 2007
Computer Science, Information Technology

Maimi Dade Community College   2001 — 2004
Certificate, Business Administration and Management, General

Experience
The iDREAMcompany   April 1987 - Present
MCITelecomAlumni.org = MCI.com c.1963   February 2009 - Present
BecomingGod.org   August 2008 - July 2012
The Coca-Cola Company  June 2003 - October 2009
BellSouth & NBC News   December 1998 - December 2002
Verizon Small Business  July 1998 - December 1998
DHR International  March 1998 - April 1998
Ford Motor Company  January 1998 - March 1998
Verizon Small Business  May 1997 - January 1998
Sprint  August 1995 - March 1997

Skills
Trade Shows, CRM, Fashion, Recruiting, Brand Management, Event Planning, Lead Generation, Public Relations, VoIP, Team Building, Account Management, Strategic Planning, Sales Management, Sales, Product Management, Microsoft Office, Management, Leadership

Education
Georgia Perimeter College
Associate of Science, Psychology, Web Development & Graphic Designs

Experience
Nucor Corporation  January 2004 - Present
BellSouth & NBC News   April 2002 - January 2004
Heritage Trust Federal Credit Union  January 2001 - April 2002
First Hawaiian Bank  July 1998 - January 2001

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Access, AS400 system, Lotus Notes, SharePoint, Visio, Sales

Education
Limestone College   2007 — 2011
Business Administration and Management, General

Experience
Self  2011 - Present
Universal Concepts and Design   2009 - 2011
Bellsouth Corporation  2003 - 2006
Bellsouth Corporation  1997 - 2006
Bellsouth Corporation  1992 - 1997
BellSouth & NBC News   1989 - 1992
BellSouth & NBC News   1988 - 1989

Skills
Sales, Risk Management, Microsoft Office, Management, Leadership, Training, Business Coaching, Telecommunications..., Telecommunications

Education
The University of Georgia
Bachelor's Degree, Business Administration and Management, General

Carver High School
High School Diploma, College Prepatory

Experience
Ball State University  2010 - Present
Adoption Connections, Inc.   June 2010 - June 2013
ECIHRA   2010 - 2011
Taylor University  2006 - 2010
Access Urgent Medical Care   2004 - 2006
Defense Supply Center Columbus  2003 - 2004
Nifco America Corp.  2001 - 2003
AP Technoglass Company/AGC/Asahi Glass Company   1999 - 2001
BellSouth & NBC News   1997 - 1999
Walk Thru the Bible  1995 - 1997

Skills
Human Resources, Employee Relations, Employee Benefits, Policy, Labor Relations, Social Media, Learning Management, Process Improvement, Leadership Development, Leadership, Recruiting, Employee Training, Personnel Management, Training, HRIS, Team Building

Education
Wright State University
MS, Applied Behavioral Sciences/Training and Development/HR

Fort Hays State University
MA, Counseling Psychology

Kansas State University
BS, Journalism and Mass Communications

Experience
CenturyLink Business Technology Solutions   February 2008 - Present
AT&T  December 1997 - December 2003
AT&T  December 1996 - December 1997
AT&T  November 1994 - December 1996
BellSouth & NBC News   November 1992 - November 1994
NCR Corporation  March 1985 - November 1992

Skills
Salesforce.com, VoIP, Ethernet, Account Management, MPLS, Managed Services, Sales, Sales Management, IP, Customer Service, Direct Sales, Solution Selling, Telecommunications, Wireless, Unified Communications, Cloud Computing, Management

Education
University of Dayton   1980 — 1984
BS, Finance

DePaul University   2005 — 2006
SPHR Certification, Human Resources Development

Experience
Samford University  July 2013 - Present
The Brock School of Business, Samford University   January 2004 - June 2013
Samford University  September 2001 - December 2003
BellSouth & NBC News   January 1987 - November 1994

Skills
Strategic Planning, Marketing, Higher Education, Teaching, Academic Administration, Research, Public Speaking, Student Affairs, Nonprofits, Fundraising, Leadership Development, Data Analysis, Program Development, Community Outreach, Editing, Event Planning, PowerPoint, Volunteer Management, Microsoft Office, Staff Development, Student Development

Education
Samford University
Doctor of Education (EdD), Educational Leadership and Administration, General

Samford University
Master of Business Administration (MBA)

Vanderbilt University
Bachelor of Science (BS), Mathematics

Experience
KIPP Metro Atlanta  October 2011 - Present
Cosmetology Industry   January 2007 - Present
New Life International  April 1999 - Present
New Life International  April 2002 - September 2006
BellSouth & NBC News   September 1997 - January 2001
Kmart Corporation  May 1994 - August 1997
Wayne State University  May 1996 - August 1996

Skills
Public Speaking, Microsoft Office, PowerPoint, Research, Microsoft Word, Community Outreach, Microsoft Excel, Teaching, Nonprofits, Customer Service, Higher Education, Leadership Development, Coaching, Volunteer Management, Sales, Administrative..., Fundraising, Event Planning, Outlook

Education
Argosy University Atlanta   2010 — 2014
Doctor of Education (Ed.D.), Organizational Leadership, 3.86

Keller Graduate School of Management of DeVry University   2003 — 2005
Master of Business Administration (MBA), Business Administration and Management, General

Spelman College   1993 — 1997
Bachelor of Arts (B.A.), Psychology

Experience
Kambrian Corporation  October 2012 - Present
Global Tel*Link  June 2001 - Present
Sears Holdings Corporation  April 1999 - May 2001
Wellborn Cabinet Inc.  June 1997 - April 1999
BellSouth & NBC News   March 1997 - June 1997

Skills
VoIP, Telecommunications, Telephony, Troubleshooting, Fiber Optics, IP, Switches, Routers, LAN-WAN, Computer Network..., WAN, Wireless Networking, Network Design, Software Installation, Cisco Technologies, Wireless, Routing, VPN, TCP/IP, Network Engineering, Network Administration, Networking, Cabling, Computer Hardware, Technical Support, Network Architecture, Servers, Ethernet, T1, Optical Fiber, DHCP, DSL, Broadband, Virtualization, Testing, Help Desk Support, Integration, Electronics, Motor Control, PLC Ladder Logic, NAS, Maintenance & Repair, Plant Maintenance, Cable Management, Cat5e, Project Coordination, Board Level, Team Management, VLAN, Field Operations

Education
Central Alabama Community College   1996 — 1999
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.75

Experience
Goodman Networks  July 2015 - Present
Byers Engineering Company  March 2015 - July 2015
Ericsson  June 2011 - November 2014
Ericsson  2011 - 2014
Ericsson  2011 - 2014
Clearwire  December 2008 - June 2011
Movius Interactive Corporation  June 2005 - November 2008
Georgia Perimeter College  2004 - 2005
Nortel Networks  2000 - 2003
BellSouth & NBC News   1999 - 2000

Skills
Wireshark, CWDM, Certified WIMAX RF..., Wireless Broadband, IP Networking, WiMAX, LTE, WiFi, Project Engineering

Education
Mercer County Community College
Associate of Applied Science, Electronic Engineering Technology

Experience
Med-Care Diabetic and Medical Supplies  December 2009 - Present
Med-Care Diabetic and Medical Supplies  December 2009 - Present
DIA-CARE   January 2004 - December 2009
BellSouth & NBC News   1996 - 1999

Skills
Performance Improvement, Change Management, Organizational..., Leading Change, Management Development, Business Process..., Leadership Development, Microsoft Office, Business Development, Culture Change, Executive Coaching, Healthcare, Team Leadership, Customer Service, New Business Development, Sales, SharePoint

Education
Georgia State University   1990 — 1995
Bachelor of Business Administration (BBA), Marketing

Georgia State University   1990 — 1995
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Experience
Gunther Kia   February 2009 - Present
brandsmart usa  February 1985 - June 1995
BellSouth & NBC News   March 1979 - June 1985

Skills
Product Management, Automotive, Continuous Improvement, Lean Manufacturing, Manufacturing, Cross-functional Team..., Product Development, Sales, Sales Process, Customer Service

Education
Miami Dade College

Experience
Duval County Public Schools  August 2004 - Present
AT&T  September 1998 - October 2002
BellSouth & NBC News   June 1994 - September 1998

Skills
Curriculum Design, Training Delivery, Tutoring, Teacher Training, Employee Training, Microsoft Office, Teaching basic computer..., Leadership Development, Curriculum Development, Instructional Design, Adult Education, Staff Development, Public Speaking, Training, E-Learning, Management, Teaching, Educational Technology, Educational Leadership

Education
University of North Florida - College of Business Administration
Master of Business Administration (MBA)

Experience
Mississippi Department of Human Services  November 2012 - Present
American Income Life Insurance Company  May 2011 - August 2011
BellSouth & NBC News   July 1976 - December 2003

Skills
Customer Service, Pastoral, Outreach Church Missiona, Member Order of the...

Education
Belhaven College   2010 — 2013
Master's degree, Organizational Leadership

Belhaven College   1999 — 2005
Bachelor of Arts (B.A.), Biblical Studies

Experience
AT&T  RetiredAT&TMarch 1981 - February 1999
BellSouth & NBC News   March 1981 - February 1999

Education
University of Nebraska at Omaha   1966 — 1969
English Language and Literature, General, Junior

Experience
BellSouth & NBC News   March 2006 - Present

Education
Auburn University   2013 — 2020