BendBroadband Company
Industry: Company
DescriptionBendBroadband is a cable television and internet provider in the U.S. state of Oregon. Based in Bend, it serves Central Oregon and also owns several television stations and a data center. As of September 2014, the company became a wholly owned subsidiary of Telephone and Data Systems, Inc. Parent organization: Telephone and Data Systems Headquarters: Bend, OR Founded: 1955 Number of employees: 280 (May 2014) Founders: Fred Hartman, Don Ries Subsidiaries: Chambers Cable of Sunriver, Inc., BendBroadband Vault
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BendBroadband Employees
ZANOMA November 2014 - Present
Velocity Marketing, Inc. March 2013 - Present
BendBroadband November 2003 - April 2012
Central Oregon Cable Advertising 2002 - 2003
Amazon.com 1997 - 2002
Skills
Content Strategy, Facebook, Marketing Communications, Social Media, Advertising, Product Marketing, Public Relations, Editing, Marketing Strategy, Social Media Marketing, Television, Email Marketing, Broadcast, Blogging, Video, Management, Leadership, Strategy, Strategic Planning, Marketing, E-commerce, SEO, Sales, Copywriting, Customer Satisfaction, SEM, Press Releases, Business Development, Account Management, Media Relations
Education
University of Oregon 1983 — 1988
Bachelor of Arts (BA), Journalism
BendBroadband January 2005 - October 2014
Central Oregon Cable Advertising 2005 - October 2014
Comcast Spotlight August 2000 - October 2004
AT&T Media Services 1998 - 2002
Skills
Team Building, Contract Negotiation, New Business Development, Negotiation, Sales Management, Customer Relations, Television, Broadcast, Account Management, Promotions, Marketing Strategy, Product Development, Budgeting, P&L Management, Business Planning, Video Production, Market Research, Leadership, Management, Strategy, Product Management, Marketing, Cross-functional Team..., Public Relations, Budgets, Advertising, Sales
Education
Portland State University 1981 — 1985
Bachelor of Science
Zamp Solar, LLC April 2015 - Present
WakeMAKERS.com May 2013 - April 2015
BendBroadband November 2009 - May 2013
LJ3 Entertainment August 2003 - November 2009
Skills
Manufacturing..., Broadcast Engineering, Operations Management, Product Development, IT Operations, Project Management, Server Administration, Product Design, Engineering Management, Entrepreneurship, Team Building, Marketing, Video Production, Photography, Audio Engineering, Concerts, Graphics, Music Production, Sound Design, 3D Modeling, Systems Design, Process Engineering, Streaming Media, HD Video, Troubleshooting, Digital Video, Broadcast, Social Media Marketing, Networking, Web Development, IPTV, Event Planning, Sales, Advertising, Leadership, Management, Customer Service
Education
Oregon State University
Chemical Engineering
Mt. View High School 1996 — 2000
Guinn & Dalton Attorneys at Law July 2015 - Present
Next Adventure January 2015 - June 2015
Wonder Ballroom August 2014 - February 2015
Crystal Ballroom February 2014 - June 2014
HomeGoods September 2012 - February 2013
BendBroadband June 2011 - September 2012
Gina's Daycare 2010 - 2011
Skills
Public Relations, Social Networking, PowerPoint, Team Leadership, Merchandising, Leadership, Customer Retention, Product Marketing, Microsoft Excel, Microsoft Word, Event Planning, Advertising, Customer Service, Sales, Social Media, Teamwork
Education
Portland Community College 2013 — 2015
Business, Management, Marketing, and Related Support Services
OPB June 2015 - Present
Tykeson Family Charitable Trust April 2004 - Present
Economic Development for Central Oregon (EDCO) 2003 - Present
OHSU December 2012 - Present
Central Oregon Regional Solutions Advisory Committee 2011 - Present
CableLabs 2007 - 2014
CSPAN 2007 - 2014
National Cable & Telecommunication Association 2006 - 2014
Oregon Cable Telecommunications Association 2003 - 2014
BendBroadband 1996 - 2014
Skills
Executive Management, VoIP, Telecommunications, Wireless, Broadband, Product Management, Strategic Planning, Strategic Partnerships, Start-ups, Team Building, IPTV, Marketing Strategy, Project Management, IP, Strategy, Marketing, Leadership, Sales, Business Strategy, Management
Education
University of Oregon
MBA
University of Oregon - Charles H. Lundquist College of Business 1976 — 1979
Bachelor's degree
Nyenrode Business University
Aero Air November 2014 - Present
BendBroadband January 2013 - Present
Skills
Payroll, Process Improvement, Telecommunications, Account Management, Team Building, Accounts Payable
Education
Oregon State University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
NAVIS August 2014 - Present
Home April 2014 - August 2014
Capstone CPA September 2013 - April 2014
G5 Search Marketing December 2009 - June 2013
BendBroadband 2008 - 2009
St. Charles Health System 2007 - 2008
Mt. Bachelor, Inc. 2006 - 2007
Skills
Quickbooks, Excel, Microsoft Office, Word, PowerPoint, Payroll, Accounting, Financial Reporting, Accounts Payable, Outlook, Accounts Receivable, General Ledger, Auditing, Data Entry, Problem Solving, Process Improvement, Small Business, Billing, PeopleSoft, Payroll Processing, Salesforce.com, Spreadsheets, Tax, Time Management, Reconciliation, Paylocity, ADP, Account Reconciliation, Microsoft Word, Microsoft Excel, Common Sense, NetSuite, Payroll Taxes, Multi-state Payroll..., Supervisory Skills, Internal Audit, External Audit, Google Apps, QuickBooks, Journal Entries, Analysis, Financial Statements, Human Resources, Bank Reconciliation, Internal Controls, Accruals, Sales Tax, Great Plains Software, Revenue Recognition, Fixed Assets
Education
Linfield College 2005 — 2010
Bachelor of Science, Accounting
Linfield College 2005 — 2010
Human Resource Certificate, Human Resources and Labor Law
Black Butte Ranch July 2015 - Present
City of Bend November 2014 - July 2015
Human Resource Association of Central Oregon December 2012 - July 2015
BendBroadband March 2001 - November 2014
Central Oregon Employer Council October 2012 - October 2013
Terminix, Texas Branch October 1996 - February 2001
Business Administrative Services October 1995 - September 1996
Skills
Strategic Planning, Workforce Planning, Benefits Administration, Benefits Negotiation, Benefits Design, Compensation Structure..., Technical Recruiting, Employee Relations, Employee Engagement, Organizational Culture, Leading Change, Risk Management, Organizational..., Organizational Design, Leadership Development, New Hire Orientations, Onboarding, Workers' Compensation..., Legal Compliance, Team Building, Employee Wellness..., Compensation Structures, Performance Management, Hiring, HR Policies, Call Centers, Training, Recruiting, Employee Benefits, Payroll, Management, Compensation & Benefit, Human Resources, Telecommunications, Executive Management, HRIS, Talent Acquisition, Deferred Compensation, Applicant Tracking..., Positive Energy, Networking, Temporary Placement, Positive Can-do Attitude, Strategy, Change Management, Personnel Management, Succession Planning, Leadership, Compensation & Benefits
Education
Capella University 2014 — 2016
Bachelor's Degree, Bachelor's of Science of Business Administration with focus on Human Resources Management
WICT Rising Leaders 2014 — 2014
Organizational Leadership
World at Work 2010 — 2010
Variable Compensation & Benefits Communication
Columbia Leadership Institute 2006 — 2006
Organizational Leadership
High Desert Assisted Living June 2013 - Present
BendBroadband April 2007 - June 2013
Xerox 2004 - 2006
InnovaComm, Inc. 2000 - 2004
Scientific Imaging Technologies, Inc. 1996 - 2000
Intel Corporation 1996 - 1998
Intel Corporation 1994 - 1996
Skills
Team Building, Call Center, Troubleshooting, Cisco Technologies, Customer Satisfaction, Customer Service, Telecommunications, Call Centers, Sales, Technical Support, Active Directory, VoIP, Networking, Windows, Project Management, Management, Wireless, Software Installation, DOCSIS, Team Leadership, Cable Modems, Vendor Management, Computer Hardware, Software Documentation, Testing, Leadership, Process Improvement, Training, IP, Photoshop, CorelDRAW, DreamWeaver, CSS, HTML, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Technical Writing, Small Business Solutions, Thin Films, Team Development, Strategic Public..., Quality Assurance, VMware, Invoicing, Office Administration, Non-profit..., Operational Oversight, Switches
Education
ITT Technical Institute-Portland 1992 — 2004
Portland State University 1989 — 1991
The Center Foundation July 2015 - Present
BendBroadband April 2010 - July 2015
Broken Top Club January 2006 - January 2010
Broken Top Club 2006 - 2010
The Valley Club March 1997 - January 2006
Skills
Team Building, Customer Service, Marketing Strategy, Fundraising, Budgeting, Promotions, Sales Management, Event Planning, Public Relations, Event Management, Customer Relations, Strategic Planning, Budgets, Marketing Communications, Marketing, Sales, Social Media, Leadership, Product Marketing, Advertising, Social Media Marketing, Online Advertising, Email Marketing, Social Networking, Media Relations, Facebook, Program Management, Account Management, Team Leadership, Strategic Partnerships, Market Research, Copywriting, Management, Public Speaking, Strategy, Community Outreach, Strategic Communications, Training, Community Relations..., Nonprofits, Community Development, Online Marketing, Brand Development, Integrated Marketing, Direct Marketing, Entrepreneurship, Sponsorship, Newsletters, Leadership Development
Education
University of California, Davis 1981 — 1986
BA, French
BendBroadband January 2011 - Present
Bend Radio Group April 2008 - November 2008
American Red Cross October 2003 - April 2008
Skills
Direct Sales, Territory..., Building Relationships, Cold Calling, Marketing, Sales Operations, Sales Process, Marketing Strategy, Customer Retention, Customer Satisfaction, Wireless, Salesforce.com, Solution Selling, Sales, Leadership, Management, Telecommunications
Education
Southern Oregon University 1988 — 2003
Bachelor of Arts (BA), Communication, General
Universität Konstanz 2000 — 2001
Minor, German Studies
BendBroadband 2009 - 2011
Education
Oregon State University 2011 — 2014
Human Development and Family Sciences, Human Services, Child Development
Oracle March 2013 - Present
BendBroadband July 2011 - August 2012
Chillax, Inc. (Consulting Firm) February 2009 - July 2011
Sun Microsystems, Inc January 2006 - March 2009
Sun Microsystems, Inc. January 2001 - January 2006
Sun Microsystems, Inc July 1996 - January 2001
Cray Research June 1995 - July 1996
Sequent Computer Systems, Inc August 1989 - June 1995
Skills
Server Architecture, Remote Team Management, Product Launches, Product Marketing, Cross-functional Team..., Virtual Teams, Demand Generation, Product Management, Cloud Computing, Go-to-market Strategy, Outbound Marketing, Salesforce Training, Message Development, Marketing Communications, Product Life Cycle..., Social Media Marketing, Value Propositions, Program Management, Online Advertising, Application..., Marketing Strategy, Data Center, Enterprise Architecture, Channel Partners, OEM Management, Sales Enablement, Contract Negotiation, Enterprise Software, Product Launch, Strategic Partnerships, Product Lifecycle..., Marketing, Strategic Planning, Management, Cloud Computing IaaS, PaaS, SaaS, Leadership, Messaging, Business Alliances, Partner Management, Solution Selling, Lead Generation, Multi-channel Marketing, Professional Services, Competitive Analysis, Sales, Salesforce.com, Start-ups, Strategic Alliances
Education
Oregon State University
BS
The University of Chicago - Booth School of Business
MBA
TDS Telecom November 2014 - Present
BendBroadband January 2014 - November 2014
BendBroadband August 2013 - January 2014
BendBroadband January 2008 - August 2013
T-Mobile July 2004 - July 2007
Skills
TCP/IP, Cisco IOS, CMTS, Routing Protocols, Cisco Routers, T1, Cisco Networking Devices, Networking, OSI Model, Customer Satisfaction, Call Centers, Telecommunications, Training, Troubleshooting, Team Building, Call Center, VoIP, Customer Service, Performance Management, Broadband, Time Management, Employee Engagement, Employee Relations, Process Improvement, Customer Experience, Team Leadership, Onboarding, Training Facilitation, Coaching, Organizational..., Human Resources, Vendor Management, Customer Retention, Employee Training, Technical Support, Cable Modems, Project Management, Instructional Design, Change Management, HFC, Supervisory Skills, Budgets
Education
Central Oregon Community College 2004 — 2017
Associate of Science (A.S.), Computer Information Systems (Networking), TBD
Penn Foster Career School 2008 — 2010
Certification, AutoCADD
Brightwater Senior Living December 2014 - Present
BendBroadband December 2010 - November 2014
Grant Thornton LLP 1999 - 2005
Skills
Accounting, Internal Controls, GAAP, General Ledger, Accruals, Monthly Close, Budgets, Year-end Close, Finance, Invoicing, Financial Reporting, Financial Statements, Revenue Recognition, Variance Analysis, Financial Accounting, Process Improvement, Fixed Assets, Journal Entries, Depreciation, Monthly Closing, Internal Audit, Business Process..., Cash Flow, Financial Audits, Year End Accounts, Hyperion Enterprise, Great Plains Software, Balance, Bank Reconciliation, Inventory Management, Cash, Sarbanes-Oxley, FRx, Expenses, Balance Sheet, Microsoft Dynamics SL, Job Costing, Preparation, Ledger, Business Planning, Fixed Asset Management, Project Accounting, Auditing, Account Reconciliation, QuickBooks, Notary Public
Education
California State University-Hayward 1996 — 1999
Accounting
BendBroadband/TDS Telecom March 2015 - Present
BendBroadband/TDS Telecom March 2013 - Present
BendBroadband January 2014 - November 2014
BendBroadband March 2012 - March 2013
BendBroadband October 2010 - March 2012
TRG Customer Solutions February 2010 - October 2010
Skills
Zenoss, Linux, NOC, VoIP, Cisco Technologies, Cable Modems, Troubleshooting, Windows Server, SNMP, Microsoft Technologies, Change Management, ITIL, Incident Management, Customer Satisfaction, Servers, Technical Support, System Administration, Wireless, DOCSIS, Integration, Home Networking, Team Building, Active Directory, Data Center, Managed Services, Team Leadership, Cisco IOS, Call Centers, Help Desk Support, Telecommunications, Computer Hardware, Fiber Optics, Networking, Network Administration
Education
Central Oregon Community College
Computer Informations Systems
Mt. View High School
Salem Health 2014 - Present
BendBroadband April 2010 - Present
Skills
Operating Room, Epic Systems, Team-oriented, Team Leadership, Customer-focused Service, Events, Lead Generation, Customer Satisfaction, Time Management
Education
Oregon Health and Science University 2011 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Western Oregon University 2009 — 2011
Pre-Nursing Studies
BendBroadband May 2007 - Present
Skills
Customer Experience, Cross-functional Team..., Troubleshooting, Process Improvement, Team Leadership, Cisco Technologies, Team Building, Vendor Management, Solution Selling, Product Marketing, Account Management, Unified Communications, Cloud Computing, Data Center
Education
University of Oregon
Bachelor of Science (B.S.), Economics
Bendbroadband Field Operations SupervisorBendBroadbandSeptember 2010 - August 2013
BendBroadband April 2009 - September 2010
Benbroadband August 2007 - April 2009
BIG 5 June 2006 - August 2007
Bio-Clear November 2005 - April 2006
Alliance environmental June 2002 - November 2005
Skills
National Electric Codes..., NEC codes and codebook, Superior..., 11 years of supervisory..., USAF Electronic..., USAF Airman Leadership..., Excellent written and..., Strong customer focus, Excellent interpersonal..., Taken and passed..., Taken and passed..., Taken Moementum..., DiSC Workplace Styles..., Creation of training..., NCTI Courses, Management, Process Scheduler, Leadership, Time Management, Training, Employee Training, Sales, Customer Satisfaction, Inspection, Customer Service, Process Improvement
Education
Airman leadership school USAF 1996 — 1997
leadership
Palomar College 1994 — 1995
General Studies
FW a Novatel Wireless company November 2012 - Present
BroadSky Networks/Techlink Services May 2012 - September 2012
Facebook February 2012 - May 2012
BendBroadband June 2006 - August 2011
OutDoor Explorers February 2003 - June 2006
Monaco Coach Corp January 1997 - January 2002
Skills
M2M, Video over IP, Surveillance, Wireless Networking, LTE, Troubleshooting, 3G, IP, Home Networking, Computer Hardware, Help Desk Support, Software Installation, Cable Modems, DOCSIS, Data Center, Telecommunications, Broadband, Hardware Installation, Computer Repair, Laptops, Set Top Box, PC building, VoIP, High Speed Internet, Computer Maintenance, Cables, Hardware Diagnostics, Cellular Communications, Bandwidth, Cable, DVR, Installation, Diagnostics, Hardware/Software..., Microsoft Office, FrontPage, Dreamweaver, Computer Diagnostics, Web Design, Flash, HTML, CSS, Computer Setup
Education
University of Phoenix Online 2008 — 2014
Bachelors' degree, Information Technology
Lane Community College 2001 — 2001
GED, Completed GED
RE/MAX Integrity August 2013 - Present
Nosler, Inc. September 2011 - July 2013
Alpine Internet Solutions February 2011 - September 2011
I.T. Bend June 2007 - October 2010
Mid Oregon Federal Credit Union June 2006 - November 2006
BendBroadband April 2005 - June 2006
Rio Communications November 2003 - April 2005
Skills
Linux, Computer Hardware, Microsoft Office, Servers, HTML, Troubleshooting, Windows, Customer Service, Web Development, Wordpress, System Administration, XP, Windows 7, CSS, Apache, Operating Systems, Web Design, IIS, Problem Solving, Windows Server, Ubuntu, Wireless Networking, Active Directory, Group Policy, Cisco Technologies, WordPress, Switches, Security, Software Installation, Animal Husbandry, Windows XP
Education
Central Oregon Community College 2003 — 2006
Charter Communications June 2015 - Present
MurTech Consulting October 2014 - November 2014
Krypton Radio November 2013 - February 2014
BendBroadband March 2012 - February 2014
The Portland Gasworks May 2010 - March 2012
Structured Communication Systems November 2007 - May 2010
Bresnan Communications November 2006 - May 2007
Affinity VoIP Telecom 2005 - 2006
The Portland Gasworks 2002 - 2006
idrive.com 2000 - 2001
Skills
Cisco Technologies, Windows, VoIP, Telephony, Debian, Cloud Computing, Linux, Servers, Telecommunications, SIP, RedHat, Solaris, Perl, Windows Server, SS7, ISDN, Active Directory, Asterisk, Switches, SunOS, IVR, TCP/IP, Microsoft Exchange, IP PBX, Technical Support, Call Center, Call Centers, Security, Network Administration, System Deployment, Unix, Data Center, Network Security, Routers, Red Hat Linux
Education
University of California, Riverside 1987 — 1991
Healing Bridge Physical Therapy June 2013 - Present
Life Force International May 2011 - Present
Premera Blue Cross June 2012 - June 2013
Titan Outdoor LLC November 2011 - June 2012
BendBroadband April 2006 - November 2011
BendBroadband April 2006 - October 2006
Unicel June 2005 - April 2006
iSky - Sotheby's 2004 - 2005
Skills
Training, Leadership, Customer Satisfaction, Management, Customer Service, Process Improvement, Call Centers, Sales, Coaching, Process Scheduler, Sales Operations, Time Management, Data Entry, Team Building, Team Leadership, Social Networking, Interviews, Budgets, Strategic Planning, Social Media Marketing, Leadership Development, Telecommunications, Software Documentation, Marketing, Medical Terminology, Account Management, Organizational..., Troubleshooting, Project Management, New Business Development, Public Relations, Public Speaking, Operations Management
Education
Institute for Integrative Nutrition 2012 — 2014
Certified Health Coach Program, Foods, Nutrition, Wellness Studies, Marketing, Business Management, Relationships, Careers, Exercise
Allied Business School 2008 — 2010
Medical TranscriptionTerminology Certificate, Medical Transcription, Medical Terminology
Central Oregon Community College 2001 — 2002
Redmond High SchoolRedmond 1998 — 2001
High School Diploma, General Studies
BendBroadband 2013 - 2013
Comcast May 2004 - November 2010
Comcast Cable 1991 - 2010
Skills
Fiber Optics, Telecommunications, Management, VoIP, Broadband, Leadership, DWDM, Call Center, IP, IPTV, Ethernet, Vendor Management, Troubleshooting, Wireless, Cabling, Network Design, Telephony, VOD, Computer Network..., Optical Fiber, MPLS, T1, Call Centers, Network Engineering
Education
Colorado Technical University 2010 — 2012
Associate of Science (A.S.), Business, 3.76
BendBroadband August 2013 - Present
BendBroadband March 2013 - August 2013
BendBroadband April 2012 - March 2013
BendBroadband July 2011 - April 2012
Verizon Wireless June 2004 - July 2011
Skills
Customer Satisfaction, Wireless, Call Center, Telecommunications, VoIP, Team Building, Solution Selling, Process Improvement, Project Management, Employee Relations, Marketing Strategy, Call Centers, Team Leadership, Business Development, Competitive Analysis, Management
Education
University of Phoenix 2008 — 2014
Psychology
BendBroadband November 2013 - Present
Westside Church April 2013 - Present
Lauki Studio May 2011 - Present
Zolo Media May 2012 - November 2013
Zolo Media October 2011 - May 2012
Zolo Media January 2010 - October 2011
BendBroadband April 2008 - January 2010
BendBroadband February 2006 - April 2008
BendBroadband January 2005 - February 2006
Audio Visions Plus March 2003 - October 2004
Skills
Video Production, Video, Final Cut Pro, Broadcast, Illustrator, Television, Marketing Communications, Marketing Strategy, Video Editor &..., 3d Animation & Design, Content Creation, Marketing, Cinema 4D, Media Strategy, Photoshop, After Effects, Advertising, Premiere, Live Events
Education
Academy of Art University 2010 — 2011
Animation & Visual Effects
Hillsong International Leadership College 2002 — 2003
Certificate of Ministry, TV Media
BBSI April 2014 - Present
BendBroadband March 2010 - April 2014
Cascade Healthcare Community August 2008 - March 2010
Edge Wireless March 2004 - August 2008
Express Employment Professionals February 2001 - March 2004
Skills
Human Resources, Recruiting, Talent Acquisition, Benefits Administration, Legal Compliance, Applicant Tracking..., Technical Recruiting, Employee Relations, Onboarding, Internet Recruiting, College Recruiting, Performance Management, Contract Recruitment, Talent Management, Executive Search, Sourcing, LinkedIn Recruiter, iCIMS, Passive Candidate..., Temporary Placement, Employee Benefits, Leadership, Leadership Development, Organizational..., Training, Team Building, Interviews, HRIS, Start-ups, Workforce Planning, Hiring, Management, Call Centers, Succession Planning, Employee Engagement
Education
The Adler Group- Training 2013 — 2013
Performance-based Hiring- Certified
University of Oregon 1992 — 1996
Bachelor of Arts, Sociology
Hydro Flask January 2012 - Present
Advertising Federation of Central Oregon September 2013 - Present
BendBroadband April 2011 - February 2012
ReadWriteWeb 2011 - 2011
Oregon Public Broadcasting September 2008 - July 2009
Waggener Edstrom Worldwide, Portland OR September 2005 - September 2008
AngryFilmmaker, Inc., Portland OR July 2001 - January 2003
Skills
Marketing Communications, Project Management, Blogging, Copywriting, Social Media, Press Releases, Facebook
Education
Portland Community College 2010 — 2010
One Year Certificate in Web Design & Development, Web Design & Development
The University of Kansas 1997 — 2001
BSJ in Journalism; BA in Psychology; International Advertising Diploma, Journalism, Advertising, Psychology
Waste Connections, Inc. September 2015 - Present
Nicoll Bookkeeping Services, LLC. April 2014 - Present
BendBroadband December 2010 - June 2013
Skills
Microsoft Office, Customer Service, Management, Budgets, Strategic Planning, Leadership, Project Management, Financial Analysis, Financial Reporting, Auditing, Access, Analysis, Customer Satisfaction, Networking, Team Leadership, Telecommunications, Troubleshooting, Windows
Education
Southern New Hampshire University 2013 — 2015
Master’s Degree, Accounting
University of Oregon 2004 — 2007
Bachelor of Science (B.S.), Geography
Redmond High 2000 — 2004
redmond high school
Coalition of Graduate Employees June 2014 - June 2015
Oregon State University September 2013 - June 2015
Marion County Victim Assistance October 2014 - April 2015
BendBroadband May 2013 - September 2014
Western Oregon University Public Safety January 2011 - June 2013
Skills
Criminology, Community Engagement, Team Management, Policy Analysis, Data Analysis, Data Entry, Public Relations, Public Speaking, Community Development, Research, Nonprofits, Statistics, Program Evaluation, Community Outreach, Event Planning, Social Media
Education
Oregon State University 2013 — 2015
Master of Public Policy, Crime, Law and Social Justice
Western Oregon University 2009 — 2013
Bachelor of Science (BS), Criminal Justice
TDS Telecom May 2015 - Present
TDS Telecom September 2014 - Present
BendBroadband August 2013 - September 2014
BendBroadband July 2011 - August 2013
BendBroadband August 2008 - July 2011
Skills
VoIP, Cable Modems, Routers, Troubleshooting, Telecommunications, Broadband, Cisco Technologies, Data Center, DOCSIS, Ethernet, Call Centers, Adtran, Home Networking, ITIL v3 Foundations..., Wireless, IP, Fiber Optics, Network Engineering, Switches, LAN-WAN
Education
Oregon State University 2015 — 2018
Bachelor of Science (B.S.), Computer Science
Central Oregon Community College 2003 — 2005
AAS, Computer and Information Systems
BendBroadband 2011 - Present
Comcast Cable 2000 - 2011
Skills
Process Improvement, Team Leadership, VoIP, DOCSIS, Broadband, Fiber Optics, Wireless, Telecommunications, Network Engineering, Troubleshooting, Ethernet, Telephony, Optical Fiber, IP
Education
University of Phoenix
Associate of Arts (AA), 3.9
JPW Associates LLC July 2015 - Present
BendBroadband July 2011 - Present
TDS Telecom September 2014 - July 2015
Oregon State University November 2013 - January 2015
Providence Health & Services 2010 - 2010
Kadlec Medical Center - Kadlec Health Systems 2003 - 2009
United States Marine Corps 1988 - 1994
Skills
Project Management, Change Management, Program Management, Management, Process Improvement, Strategic Planning, Organizational..., Integration, Cross-functional Team..., Team Building, Leadership, Business Process..., Product Management, Organizational..., Strategy, University Teaching, Team Leadership, Telecommunications, Coaching
Education
Texas A&M University-Commerce
Master of Science (MS)
University of California, Los Angeles
Post Baccalaureate Certificate
Thomas Edison State College
Security Industry Specialists, Inc. November 2014 - Present
Securitas September 2012 - October 2014
Wood Group June 2011 - April 2012
BendBroadband February 2005 - October 2010
Skills
Physical Security, Security Operations, Access Control, Security, Security Training, Training & Development, CPR, AED, & First Aid..., Employee Training, Team Building, Surveillance, CCTV, Emergency Management, Corporate Security, Security Management, Law Enforcement, Risk Assessment
Education
Western Oregon University 1992 — 1994
Bachelor of Science (B.S.), Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Rogue Community College
Criminal Justice/Police Science
Ironclad Technology Services January 2015 - Present
REM Consulting, LLC October 2012 - December 2014
Radiance Technologies February 2012 - September 2012
DRS Technologies, Inc. July 2011 - February 2012
Five Rivers Services February 2011 - July 2011
ITT Systems August 2010 - February 2011
Bend Memorial Clinic January 2009 - August 2010
BendBroadband October 2005 - January 2009
Deschutes Public Library 2000 - 2001
Skills
VoIP, Cisco Technologies, Security+, Network Security, Network Administration, Active Directory, Networking, CISSP, Information Assurance, Routers, Network Engineering, CCNA, Cisco IOS, Firewalls, IP, Security, Switches, Data Center, Unix, Computer Security, Servers, TCP/IP, VMware, DHCP, Network Design, LAN-WAN, VPN, System Administration, Cisco Routers, DNS, Disaster Recovery, Windows Server, Troubleshooting, Network Architecture, Wireless Networking, Juniper, Microsoft Certified..., Virtualization, WAN, Computer Hardware, System Deployment, Information Security, Software Installation, Operating Systems, VMware ESX, Microsoft Exchange, Routing, Solaris, BGP
Education
Oregon State University 1989 — 1991
BS, Computer Science
Woodrow Wilson High School
Cindy's Daycare May 2007 - Present
BendBroadband January 1998 - November 2006
Synthetech, Inc January 1989 - November 1997
Education
ITT Technical Institute-Portland 1985 — 1986
BendBroadband August 2011 - Present
Comcast Cable April 2006 - August 2011
Pioneer ATM LLC April 2009 - June 2011
Xerox January 2005 - April 2006
Skills
Customer Service, Troubleshooting, DOCSIS, QAM, VoIP, IP Networking, Wireless Networking, TDR, Utility Locating, Digital Video, Data Quality Control, Sales, Fiber Optics, Fiber Optic Networks, System Testing, Spectrum Analyzer, Grounding, Wire Bonding, Cat5, Cat5e, Home Theater, Gaffer, Computer Repair, National Electrical Code, CMTS, DAC, Signal Diplexing, Signal Combining, Mac OS, Windows 7, Windows XP, Windows 8, Multi-line Phone, Patch Panels, 110 Blocks, 66 Blocks, Noise Reduction, Phase Noise, Common Path Distortion, Frequency..., QPSK, Analog Video, Linux, Communication, Premise Wiring, IT Solutions, VOD, Cisco Technologies, SIP, QoS
Education
Corvallis High School 1997 — 2010
Highschool Diploma, General Education
Portland Community College 2004 — 2006
Associate's Degree, Aviation Science
Oregon State University 2004 — 2005
Pre Pharmacy
Ancestry.com January 2012 - Present
HEROweb Marketing & Design October 2006 - December 2011
BendBroadband September 1998 - October 2006
Central Oregon Cable Advertising 1996 - September 1998
Central Oregon Cable Advertising 1995 - 1996
Central Oregon Cable Advertising July 1991 - 1995
Skills
HTML, CSS, ColdFusion, Flash, Photoshop, Adobe Fireworks, Audio Engineering, Video Production, Video Editing, Cable Television, Cable Broadband, Project Management, Web Development, Web Design, Graphic Design, E-commerce, Fatwire, SEM, Web Analytics, Advertising, Email Marketing, Social Media Marketing, Online Advertising, SEO
Education
Trebas Institute of the Recording Arts 1989 — 1991
Recording Arts Technology/Technician
The Recording Workshop 1985 — 1985
Recording Arts Technology/Technician
Central Oregon Community College 1983 — 1984
Music, A
BendBroadband December 2005 - Present
Portland Business Journal 2001 - November 2002
The Oregonian 1998 - 1999
Skills
Project Management, Project Planning, Event Planning, Customer Service, Customer Retention, Customer Acquisition, Cold Calling
Education
Linfield College 1984 — 1988
Bachelor of Arts (BA), Communications and Art, dual major
Clackamas High School
BendBroadband April 2013 - Present
Bank of the Cascades September 2011 - April 2013
Deschutes County Heatlh Services/Child & Family Team October 2007 - September 2011
Skills
Certifications: Cisco..., CompTIA Networking+..., Active Directory,..., TCP/IP, DHCP, DNS..., Troubleshooting, Networking, Leadership, Team Building, Disaster Recovery, VoIP, Training, Technical Support, Telecommunications, Help Desk Support, Hardware, Security, Network Administration, Citrix, SharePoint, Microsoft Office, Team Leadership, Customer Satisfaction, Integration, Vendor Management
Education
Central Oregon Community College 2009 — 2011
AAS in Computer Information Systems - Networking
Pacific Medical Group October 2011 - Present
BendBroadband March 2011 - October 2011
Best Buy 2010 - March 2011
Darden Restaurants 2002 - 2011
Wells Fargo 2009 - 2010
Sbarro 2008 - 2009
Farmers Insurance 2007 - 2008
Enterprise Rent-A-Car 2005 - 2007
Wilsonville Family Fun Center & Bullwinkle's Restaurant 1998 - 2002
Skills
Outlook, Microsoft Excel, Microsoft Word, Customer Service, Windows, Microsoft Office, PowerPoint, Public Speaking, Customer Satisfaction, Sales, Troubleshooting, Teamwork, Awesomeness, Research, English, Photoshop, Teaching, HTML, Budgets, C++, C, Editing, Strategic Planning, Java, Negotiation, Awes
Education
Portland State University 2000 — 2005
Bachelor of Science (B.S.), Marketing and Advertising Management
Incyte Marketing July 2011 - Present
BendBroadband January 2011 - May 2011
Staffing Partners February 2010 - January 2011
INDEPENDENT BUSINESS GROUP April 2008 - January 2010
Independent Business Group 2008 - 2010
STERLING BUSINESS GROUP March 2007 - April 2008
Education
Oregon State University 1998 — 2006
Forestry
Oregon State University
FORESTRY / BUSINESS ADMINISTRATION
BendBroadband July 2010 - Present
BendBroadband January 2005 - June 2010
Charter Communications March 2002 - December 2003
Skills
Telecommunications, Telecommunications..., HFC, Troubleshooting, Customer Satisfaction, Cable Modems, VoIP, Team Building, Broadband, Product Management, Team Leadership, Coax, Fiber Optic Cable, DOCSIS, Cable Television
Education
United States Air Force 1988 — 1992
Interior Electrician Level 3, 14th Civil Engineering Squadron Columbus AFB, MS, E-3
Arapahoe Community College
Currently hold several NCTI certificates all related to the telecommunications field, Telecommunications
BendBroadband Communications January 2007 - June 2012
BendBroadband July 2002 - June 2012
BendBroadband Communications January 2002 - June 2012
Comcast February 1999 - July 2002
T Broadband/Comcast February 1999 - July 2002
Rosewood Park January 1993 - January 1998
Skills
Training, Call Center, Customer Satisfaction, Troubleshooting, Call Centers, Customer Service, Software Documentation, Technical Support, Human Resources, Management, Time Management, Team Leadership, Windows, Wireless, Team Building, Process Scheduler, Outlook, Budgets, VoIP, Process Improvement, Project Management, Payroll
Education
Central Oregon Community College 2012 — 2014
Associate's degree, Accounting and Finance
Portland Community College
Western Business College
Portland Community College
NBCUniversal, Inc. September 2013 - Present
STATS LLC April 2013 - Present
KTVZ-TV June 2013 - September 2013
KTVZ-TV August 2011 - September 2013
UDI Corporation June 2000 - September 2013
ESPN Radio 940 August 2012 - March 2013
BendBroadband January 2011 - June 2012
KTVZ-TV August 2010 - August 2011
Cowan Broadcasting March 2005 - August 2011
E.W. Scripps School of Journalism September 2009 - February 2010
Skills
Broadcast, Television, Video, Avid, Video Production, Adobe Audition, Producing, Editing, Chyron, Adobe Premiere, Photoshop, Harris Automation, ENPS, Sound Board Operation, Audacity, Broadcast Television, Premiere, Stratus, Media Management, Elemental, Velocity, Microsoft Office, Outlook, Media Production..., Radio, SPSS, Final Cut Pro, Invenio, Sundance, Sony Vegas Video, Pathfire, Wide Orbit, InDesign, Nielsen Data, Spanish, Sage Business Works, UPS Shipping, Blogger, Microsoft Excel, PowerPoint, Access, Javelin, EAS, XEDIT, Axis, Motion Capture, Edius, Miranda iControl, Public Relations
Education
Ohio University 2009 — 2010
N/A - Graduate School, Journalism - Broadcast News, 3.67 GPA
Washington State University 2008 — 2009
Bachelor of Arts, Communication - Broadcast Management, 3.62 GPA
Central Christian High School 2001 — 2005
Diploma, Redmond, Oregon
Central Oregon Community College 2004 — 2004
N/A, Software Applications
Adobe January 2012 - January 2014
Apple January 2005 - January 2014
Dustin Driver January 2013 - 2014
BendBroadband 2013 - 2014
Alchemy Solutions, Inc. June 2011 - March 2012
Solano Magazine January 2003 - January 2005
Benicia Herald January 2001 - January 2003
Skills
Photoshop, Illustrator, Final Cut Studio, Dreamweaver, InDesign, Apple Aperture, Marketing Strategy, Online Marketing, Case Studies, White Papers, Website Copy, Web Design, Web Development, Photography, Digital Media, Video Editing, Video Production, Journalism, Personality Profiles, Company Profiles, HTML, CSS, Wordpress, Clarinet, Graphic Design, Fiction, Science Fiction, Cycling, Breathing, Online Advertising, Marketing Copy, Copywriting, WordPress, Magazines, Editing, Video, Corporate Communications, Digital Marketing, Marketing, Public Relations, Storytelling, Feature Articles, Social Media Marketing, Newsletters, Social Media, Marketing Communications, Press Releases, Writing, Creative Writing, Strategy
Education
San Francisco State University 1997 — 2000
BA
Solano Community College 1995 — 1997
AA
Frontier Communications May 2015 - Present
Bendbroadband July 2012 - February 2015
Alaska Communications March 2010 - May 2012
Verizon Business January 2004 - January 2010
Expanets / Lucent Technologies 1996 - 2003
Skills
Managed Services, Professional Services, Wireless, Data Center, Telecommunications, VoIP, Unified Communications, Sales Management, Sales, MPLS, Solution Selling, Strategic Partnerships, Strategic Planning, Channel, Cross-functional Team..., Cloud Computing, SaaS, Product Management, Competitive Analysis, Call Center, Team Leadership, Team Building, SMB Sales, Direct Sales, P&L Management, Full P & L..., Sales Process, Sales Execution, Corporate Mission and..., Enterprise Channel, Employee Retention, Big-picture Thinking, Big Picture Sales..., Change Management, Company-Wide Sales..., Engineering Support..., Exceptional Client..., Staff Motivation, Organizational..., Strategic Leadership, Strategy Execution, SMB Channel, Compensation Plans, CRM Implementation, Support Deployment..., Cable Television, Wholesale Sales, Process Improvement, Operations Management, Executive Level...
Education
San Francisco State University 1981 — 1982
MBA, Marketing
San Francisco State University 1980 — 1981
BA, Broadcast Commuinications
College of San Mateo 1977 — 1979
BendBroadband 2010 - Present
Kyani, Inc July 2009 - May 2011
AT&T Mobility December 2005 - April 2010
RCC 2004 - 2005
RCC 2002 - 2005
Skills
Training, Leadership, Project Management, Customer Service, Troubleshooting, Call Center, Employee Training, Telecommunications, Team Building, Customer Satisfaction, Wireless, Sales, Coaching, Employee Relations, Strategic Planning, Performance Management, Customer Experience, Account Management, Call Centers
Education
Central Oregon Community College 2008 — 2008
Fundamentals of Technical Writing
Central Oregon Community College 2007 — 2007
Interpersonal Communication
Universidade Anhembi Morumbi 1984 — 1988
High Desert Education Service District October 2013 - Present
High Desert Education Service District June 2012 - October 2013
TEKsystems December 2011 - June 2012
Bendbroadband October 2007 - December 2008
Rural Cellular Corp 2001 - 2004
Unicel February 2001 - January 2003
Skills
iVisions Government..., Accounts Payable &..., Non-profit..., Troubleshooting, Customer Service, Telecommunications, Team Building, Outlook, Access, Windows, PowerPoint, Inventory Management, Customer Relations, Call Center, Microsoft Office, Billing, Business Analysis, Problem Solving, Administration, Excel, Word, Documentation, Scheduling, Negotiation, Forecasting, Hiring, Data Entry, Account Management, Supervisory Skills, Team Management, Coaching, Contract Negotiation
Education
Eastern Oregon University 2009 — 2011
BS Business Administration, Accounting and Finance
Syringa Wireless, LLC June 2013 - Present
BendBroadband September 2009 - June 2013
BendBroadband September 2009 - May 2013
NuView Systems Inc November 2007 - September 2009
Cort Software/NuView Systems Inc. November 2007 - September 2009
SL Technology Services, Inc. February 2006 - September 2009
Clear Choice Health Plans July 2004 - November 2007
Edge Wireless 2003 - 2004
i-Tech Support, Inc. June 2001 - June 2003
US Navy June 1990 - December 2000
Skills
Servers, Active Directory, Cisco Technologies, Troubleshooting, Computer Hardware, Disaster Recovery, SQL, Microsoft SQL Server, VMware, Network Administration, VoIP, Virtualization, Wireless, Networking, Telecommunications, Vendor Management, IP, Telecommunications..., LTE, 4G, Ethernet, 3G, Broadband, Network Design, Mobile Devices, Network Optimization, RAN, Switches, Network Engineering, Wireless Networking, Software Installation
Education
Boise State University 2015 — 2017
Executive Master of Business Administration (M.B.A.)
DeVry University 2009 — 2013
BS Technology Management, Information Technology Management
Hawaii Pacific University 1996 — 1998
Hydro Flask March 2015 - Present
BendBroadband May 2013 - March 2015
Advanced Energy May 2011 - May 2013
PV Powered August 2010 - May 2011
Allyson's Kitchen July 2008 - August 2010
Humphreys County School District August 2005 - August 2008
Mississippi Teacher Corps 2005 - 2007
Skills
Materials Management, Project Management, Microsoft Office, Management, Strategic Planning, MRP, Teaching, Renewable Energy, Purchasing, Product Development, Supply Chain Management, Analysis, Budgets, Cross-functional Team..., Electronics, Leadership, Manufacturing, Positive Energy, PowerPoint, Customer Service, Process Improvement, Procurement, SAP, Team Building
Education
University of Mississippi 2005 — 2007
M.A., Curriculum and Instruction, 3.91
Millsaps College 2001 — 2005
Bachelor of Science (B.S.), Physics, 3.77
BendBroadband August 2010 - Present
OpEx December 2008 - September 2010
e2v June 2003 - July 2007
E2V 2000 - 2003
Wavetek Fluke 1998 - 2000
GEC Marconi Defence Systems December 1996 - March 1998
Macro Group December 1992 - October 1996
Macro Marketing June 1991 - December 1992
Texas Instruments April 1989 - June 1991
Racal Mobilcal September 1985 - May 1989
Skills
Product Marketing, Strategy, Marketing, Management, Marketing Strategy, Strategic Planning, Product Development, Marketing Communications, Competitive Analysis, Product Management
Education
The University of Reading 1999 — 2002
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Warwick 1982 — 1985
Bachelors of Science, Electrical and Electronics Engineering, 2:1
Cedars Upper School 1977 — 1981
ARRIS January 2015 - Present
BendBroadband January 2013 - January 2015
BendBroadband January 2012 - May 2013
BendBroadband April 2006 - January 2012
Oregon State University December 2000 - September 2005
Oregon State University Computer Science Department 2000 - 2005
First Choice Computer Services 1997 - 2000
Skills
SQL, Servers, Cisco, CCNP, Active Directory, Oracle, Amdocs, CMTS, Cable Modems, Solaris, Solaris Zones, CentOS, Cisco Call Manager, IVR, Data Center, Broadband, Cisco Technologies, DNS, VoIP, IP
Education
Oregon State University 1999 — 2006
Jon Britt Studios/Duck Roll Designs January 2006 - Present
BendBroadband June 2010 - July 2011
Imagcraft Inc November 2002 - November 2006
US Navy May 1997 - May 2002
Skills
Graphic Design, Photoshop, Illustrator, InDesign, Adobe Creative Suite, Adobe Acrobat, After Effects, Windows, iTunes, Web Design, Web Content, HTML, CSS, Web Services, Mac OS X, PC building, LED lighting systems, Visual Arts, Brand Management, Posters, Flyers, Event Photography, Consultation, Videography, Video Editing, Personal Training, Webcasting, Quality Control, Quality Assurance, Weapons & Tactics..., Sonar Technician USN, First Lieutenant
Education
The Culinary Institute of America 1996 — 1999
Bachelor's of Professional Studies, Business Administration and Management, General
The Culinary Institute of America
Bachelor of Professional Studies
Egg Harbor Township HS 1990 — 1995
General Studies
DWFritz Automation October 2014 - Present
PMI Portland Chapter June 2014 - June 2015
Consolidated Metco July 2013 - October 2014
Connor Manufacturing Services February 2012 - July 2013
PMI-Portland Chapter 2011 - 2013
BendBroadband April 2007 - February 2010
InFocus December 1999 - June 2005
Xerox/Tektronix 1991 - 2000
Skills
Project Management, Lean Manufacturing, Cross-functional Team..., Product Development, Design for Manufacturing, Six Sigma, Process Improvement, Die Casting, Quality Assurance, Engineering, Machining, Team Building, Strategic Planning, Electronics, Systems Engineering, Business Process..., Project Planning, Team Leadership, Engineering Management, Operations Management, FMEA, Continuous Improvement, Mechanical Engineering, Manufacturing, Manufacturing..., SPC, Root Cause Analysis, Quality Management
Education
Oregon State University 1988 — 1991
BSME, Mechanical Engineering
BendBroadband September 2011 - Present
BendBroadband May 2009 - September 2011
Willamette Education Service District May 2001 - May 2009
Salem Keizer Public Schools June 1994 - May 2001
Skills
Team Leadership, Client Rapport, Analytic Problem Solving, Project Management, Service Provider..., Data Center..., Cable Broadband, Cisco Technologies, Resiliency, Cisco Routers, Cisco Nexus, Cisco ASA, IOS-XR, Cisco IOS, NX-OS, BGP, MPLS, DWDM, SRX, JUNOS, OSPF, CMTS, WiFi, NAT, Microwave, Operations Management, Data Center, VoIP, Security, Creative Solutions, Network Engineering, Routing, Troubleshooting, Wireless, TCP/IP, IP, LAN-WAN, Network Design
Education
Chemeketa Community College 1990 — 1994
AA, Computer Electronics/Computer Science
George Fox University
Management and Business Information Systems (on-going)
BendBroadband November 2010 - Present
Tmob Mobile Technology May 2008 - August 2010
Verizon Wireless September 2007 - May 2008
Skills
Wireless, Cellular Communications, Troubleshooting, IEX, Avaya, ACD, Escalation, Technical Support, T1, EVDO, Telephony, M2M, 4G
Education
California State University-Fullerton 1978 — 1982
Child Development
El Modena High School 1976 — 1978
ASM America June 2013 - Present
BendBroadband January 2001 - May 2013
Skills
Employee Engagement, Process Improvement, Performance Management, Telecommunications, Team Building, Strategic Planning, Team Leadership, Troubleshooting, Management, Operations Management, Vendor Management, Contract Negotiation, Customer Service, Product Management, Change Management, Sales, Account Management, Solution Selling, Leadership, Employee Relations, DOCSIS, Wireless, Networking, IP, Customer Satisfaction, Project Management, Cross-functional Team..., Training
Education
University of Phoenix 2014 — 2017
Bachelor's of Science in Business Management, Project Management
Arapahoe Community College
Certificate of Broadband Technical Management
Villanova University
Six Sigma Green Belt
Villanova University
Business Intelligence
TDS Telecom April 2015 - Present
BendBroadband May 2009 - April 2015
Edge Wireless May 2006 - May 2009
Skills
Telecommunications, Wireless, Team Leadership, VoIP, Broadband, Strategic Planning, Team Building, Project Management, Customer Service, Customer Satisfaction, Account Management, Cross-functional Team..., Data Center, Project Planning, Networking, Management, Testing, Mobile Devices, Vendor Management, Leadership, Positive Energy
Education
Loyola Marymount University 1986 — 1991
Bachelor's degree, Business/Corporate Communications
University of Phoenix 2007 — 2009
Master of Business Administration (M.B.A.)
FBMC Benefits Management November 2013 - Present
Xerox October 2013 - November 2013
BendBroadband October 2007 - July 2013
Exclusively Northwest Photography January 2004 - July 2013
TRG Customer Solutions - Part of IBEX Global - Formerly iSKY,Inc. January 2007 - October 2007
Edgewireless April 2003 - December 2003
Skills
Pay Close Attention to..., Accountability, Dependable Team Player, Highly Reliable, Building Customer..., Building Brand Awareness, Resolve Issues, Written & Verbal..., Accurate Record Keeping, High Capacity, Client Billing, Sales, Management, Employee Loyalty, Collaboration, Collaborative Problem..., Friendly Personality, Always Willing to Learn, Professional Experience, Achieving Measurable..., High Level Of Accuracy, Question Answering, Sales Presentations, Perseverance, Call Centers, Telecommunications, VoIP, Troubleshooting, Customer Satisfaction, Customer Experience, Wireless, Technical Support, IP, Broadband, Real Estate Development, Commercial Banking, Account Management, Operations Management, Digital Photography, Microsoft Word, Customer Retention, Avaya, Marketing, Cold Calling, Process Improvement, 10 Key, IVR, Customer Service...
Education
Auburn University 1974 — 1979
Bachelor of Science (BS), Major, Marketing and Minor, Management
Leon High School
Facebook September 2012 - Present
Deschutes Public Library August 2008 - September 2012
Google February 2007 - August 2008
BendBroadband 2004 - 2005
Skills
CCNA, A+ Certified IT..., DNS, Juniper, Cisco Technologies, Data Center, Linux, TCP/IP, Hardware
Education
Oregon Institute of Technology 2011 — 2015
Bachelor of Science (BS), Information Technology
Chemeketa Community College 2008 — 2010
Associate of Arts (AA), Oregon Transfer Degree
Selectron Technologies, Inc. August 2013 - Present
Kroger August 2012 - August 2013
Stream Global Services August 2010 - September 2011
BendBroadband July 2005 - July 2010
COTV March 2004 - July 2005
Sign Pro June 2000 - July 2005
Skills
Microsoft Office, Telecommunications, Team Management, Team Leadership, Innovation, Customer Service, Learning, Customer Relations, Linux, Quality, Troubleshooting, Windows, Mac OS X, Cable Modems, Cabling, Technologically Savvy, Employee Loyalty, Customer Satisfaction, Customer Support, Help Desk Support, Computer Hardware, Telephony, Switches
Education
Portland Community College 2012 — 2013
Associate of Arts (AA), General Studies
Portland Community College 2010 — 2013
Compuer Science, Networking/Security
BendBroadband July 2012 - Present
Deschutes County 9-1-1 September 2011 - January 2012
US Army January 2000 - January 2011
Skills
Security Clearance, Military, Army, Military Operations, Military Experience, Information Assurance, Command, Operational Planning, Intelligence Analysis, National Security, Security, Defense, Force Protection, Weapons, Intelligence, Program Management, Government
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Bachelor's Degree, Computer Networking, 4.0
Central Texas College 2010 — 2011
Associate of Arts and Sciences (AAS), General Studies
NAVIS August 2015 - Present
BendBroadband January 2014 - August 2015
BendBroadband September 2011 - January 2014
T-Mobile March 2008 - September 2011
Hoskin Kroeker Residential Design Group November 2005 - July 2007
Skills
Wireless, Troubleshooting, Call Centers, Technical Support, Telecommunications, VoIP, IP, Computer Network..., Broadband, Switches, Ethernet, Cisco Technologies, Routers, System Administration
Education
Central Oregon Community College 2011 — 2015
Enrolled, CIS
Tender Hearts Daycare March 2014 - Present
BendBroadband January 2011 - March 2014
Skills
Customer Satisfaction
Education
Portland Community College 2015 — 2017
Health Information Management, Health Information/Medical Records Technology/Technician
Velox Systems - Your IT Synchronized December 2013 - Present
The Fellowship at Bend October 2012 - December 2013
BendBroadband March 2012 - October 2012
T-Mobile August 2010 - January 2012
Skills
Team Leadership, Teaching, Technical Support, Customer Service, Customer Satisfaction, Project Coordination, Event Planning, Computer Hardware, Computers, Computer Proficiency, Software Installation
Education
Liberty University 2013 — 2017
Master of Divinity (MDiv), Theology/Theological Studies, 1st year
Liberty University 2010 — 2013
Bachelor's degree, Philosophy and Religious Studies