Premera Blue Cross
Industry: Health insurance company
DescriptionPremera Blue Cross is a not-for-profit Blue Cross Blue Shield licensed health insurance company based in Mountlake Terrace, Washington, United States. Headquarters: Mountlake Terrace, Washington, United States CEO: Jeff Roe (Oct 2014–) Parent organization: Blue Cross Blue Shield Association Number of employees: 3,200 SVPs: Cecily Hall, Lee McGrath Subsidiaries: LifeWise Health Plan of Oregon, Academe, Inc.
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Premera Blue Cross Employees
Northwest Weight Loss Surgery May 2015 - Present
Premera Blue Cross October 2013 - January 2015
Pacific Nutrition and Wellness October 2012 - October 2013
Pacific Medical Centers July 2006 - September 2012
University of Washington Diabetes Research Group July 2003 - July 2006
Oregon Social Learning Center 1995 - 2000
Skills
Healthcare, EMR, Patient Education, Clinical Research, Epic Systems, Healthcare Management, Certified Diabetes..., BLS, Case Management, Coaching, Nutrition, Diabetes, Wellness Coaching
Education
University of Washington 2002 — 2003
Dietetic Internship
Bastyr University 2000 — 2002
Master's Degree, Nutrition Sciences
Boston College 1988 — 1992
Bachelor's Degree, Communications/French
Premera Blue Cross September 1995 - August 2014
Alaska Regional Hospital 1993 - 1995
Skills
Utilization Management, Managed Care, Health Insurance, Medicare, Disease Management, HIPAA, Healthcare, Medicaid, Healthcare Management, Case Management, Insurance, Claim, Utilization Review, Nursing, Certified Case Manager
Education
St. Joseph's College (ME)
Master of Science (MS), health care education
Aquinas College
BSBA, business
Mercy Central School of Nursing Grand Rapids, MI
diploma, Registered Nursing/Registered Nurse
Filter Digital June 2014 - Present
IWgDS March 2014 - Present
Univera June 2012 - March 2014
Symetra Investment Services May 2012 - June 2012
Premera Blue Cross March 2012 - May 2012
Weber Marketing Group February 2012 - March 2012
Kiewit December 2011 - February 2012
Silvanna Beauty Products June 2011 - October 2011
McNett Corporation November 2009 - April 2011
Creattivastudio July 2009 - November 2009
Skills
Marketing, Collateral, Art Direction, Brochures, Web Design, Layout, Graphics, Catalogs, Illustration, Art, User Experience, Image Manipulation, Illustrator, Visual Communication, Image Editing, Typography, Concept Design, Corporate Identity, Interaction Design, Dreamweaver, Posters, Vector Illustration, Book Design, Branding & Identity, Pre-press, Brand Development, QuarkXPress, Digital Illustration, Flyers, Adobe Acrobat, Creative Direction, Corporate Branding, Flash, User Interface Design, Business Cards, Banners, Motion Graphics, Information Graphics, Concept Development, Adobe Fireworks, User Experience Design, Flash Animation, WordPress, Creative Services, Magazine Design, Invitations, Creative Strategy, Mobile Design, Direct Mail, Storyboarding
Education
University of Phoenix 2009 — 2011
BIST, Web Design and Development
Art Institute of Seattle 1995 — 1998
Aplplied arts, Graphic Communications
Universal Orlando Resort February 2015 - Present
Walt Disney World May 2014 - Present
PeaceHealth February 2013 - March 2013
Adventist Health September 2008 - September 2009
Premera Blue Cross September 2007 - September 2008
Office Depot October 2006 - January 2008
Premera Blue Cross June 2007 - July 2007
Universal Orlando September 2004 - September 2006
Huntleigh security July 2000 - October 2002
Skills
HIPAA, 10 Key, ICD-9, CPT, HCPCS, Electronic billing, Data Entry, Microsoft Word, Customer Service, Medical Terminology, UB92, CMS1500, Insurance billing, Outlook, Insurance, OSHA, WPM, Epic Software, Medware, Anatomy, Microsoft Excel, Sig Codes, RX key, CPR, BLS, Carepoint Software, Cash Register, Multi-line Phone, Report Writing, guest services, using chemicals, Heavy Lifting, Prolonged standing, Sweeping, Cleaning, PowerPoint, Team Building
Education
Charter college 2012 — 2013
Certificate, Pharmacy Technician/Assistant
Clark College 2011 — 2012
General Studies
Everest College-Renton 2006 — 2007
Certificate, Medical coding and billing
Evergreen High School 1995 — 1999
Diploma
Disciples Walk Ministries 2013 - Present
Anvil Corporation October 2008 - Present
Premera Blue Cross 2003 - 2008
Premera Blue Cross 2002 - 2003
Attachmate 1999 - 2001
Wall Data 1996 - 1999
Sterling Drive Church of Christ 1991 - 1995
Southside Church of Christ 1987 - 1991
Louisiana Tech University Christian Student Center 1986 - 1987
Skills
Public Speaking, Social Media Marketing, Nonprofits, ASP.NET, C#, Microsoft SQL Server, Deltek Vision, Speech Writing, Creative Writing, Social Media, Management, Classic ASP, R:Base, T-SQL, Agile Methodologies, SCRUM, SilkTest, Mercury QuickTest Pro, Software Quality Control, Biblical Studies, Biblical Teaching, Software Development, Editing, Team Building, Social Networking
Education
Capella University 2010 — 2012
Master of Business Administration (MBA), IT Management
Harding University 1984 — 1986
Certification to Ministry, School of Biblical Studies
Baker University 1981 — 1983
Bachelor of Science (BS), Mass Communication/Media Studies
Sterling College 1979 — 1981
Premera Blue Cross May 2006 - Present
Knight Transportation January 2006 - Present
Pinnacle West Capital Corporation January 2002 - Present
BridgeWest January 2001 - January 2012
Flow International 1997 - 2010
Tosco Corporation 2000 - 2002
Central Newspapers, Inc. 1999 - 2001
Bank of America January 1997 - January 2000
Bank of America July 1994 - July 1997
Bank of America July 1990 - July 1994
Skills
Strategic Planning, Mergers & Acquisitions, Entrepreneurship, Team Building, Banking, Strategy, Leadership, Leadership Development, Management, Governance, Strategic Partnerships, Executive Management, Program Management, Change Management, Start-ups, Risk Management, New Business Development, Business Strategy
Education
University of Washington 1978 — 1980
Master of Business Administration (MBA), Finance, General
Auburn University 1966 — 1970
Bachelor of Science (BS), Secondary Education and Teaching
Premera Blue Cross September 2014 - Present
Ed Wyse 2011 - September 2014
A Personal Design 2008 - October 2013
Skills
Cosmetology, Sales, Microsoft Office, Inventory Management, Customer Service, Phone Etiquette, Fashion Shows, Merchandising, Retail Design
Education
Spokane Falls Community College 2002 — 2004
Associate of Arts and Sciences (AAS), Fashion Merchandising
Glen Dow Academy of Hair Design
Cosmetology/Cosmetologist, General
Seattle Public Schools December 2014 - Present
Regis Corporation December 2013 - December 2014
International Order of the Rainbow for Girls, Washington Idaho June 2007 - July 2011
Premera Blue Cross August 2005 - January 2010
Shoreline Community College June 2001 - June 2002
International Order of the Rainbow for Girls, Washington Idaho June 1999 - June 2000
Skills
Event Planning, Fundraising, Customer Service, Training, Nonprofits, Leadership, PowerPoint, Public Relations, Management, Program Management, Recruiting, Marketing, Policy, Marketing Strategy
Education
Paroba College of Cosmetology 2012 — 2013
Cosmetology/Cosmetologist, General
Northwest University 2011 — 2012
Ministry Leadership
Premera Blue Cross August 2012 - Present
Wyndham Vacation Resorts October 2006 - August 2012
Community Day School Association September 2004 - October 2006
KinderCare January 2002 - September 2004
Olympic College Child Develop September 2003 - January 2004
Kindergarten/School August 2000 - May 2001
Skills
Tutoring, Curriculum Development, Teaching, Data Entry, Staff Development, Curriculum Design, Event Planning, Customer Service, Academia, Filing, Public Speaking, Technology Integration, Community Outreach, Coaching, Leadership, Microsoft Office
Education
American InterContinental University 2004 — 2005
Master of Arts (M.A.), Education
Western Washington University 2002 — 2004
Bachelor's degree, Human Services, General
Olympic College 1998 — 2001
Associate of Arts (A.A.), General Studies
International Studio October 2013 - Present
Premera Blue Cross October 2014 - Present
H2 Design Studios January 2014 - Present
Bartlett Design Company January 2014 - March 2014
GLY Construction December 2013 - December 2013
Redmond Teen Center September 2012 - September 2013
Vision House February 2012 - September 2012
AIS Students Veteran's Association March 2012 - August 2012
Jennifer West Showroom January 2012 - May 2012
WellFurnished April 2011 - December 2011
Skills
Presentation and..., Hand Rendering, Computer Rendering, Color Consultation, Graphic Design, Team Leadership, Outstanding Customer..., Creative Problem Solving, Customer/Client Focused, Coordinating Events, Fundraising, Quick Learner, Inventory Management, Professional Networking, Social Networking Sites, Communication, SketchUp, Rendering, Space planning, Illustration, Interior Design, Hand Drafting, Sketching, AutoCAD, Color Theory, Art, Residential Design, Commercial Design, Adobe Creative Suite, Microsoft Office, Revit, Site Analysis, Concept Design, Architectural Drawings
Education
Art Institute of Seattle 2010 — 2013
B.F.A. in Interior Design, Interior Design
Everett Community College 1998 — 2010
Family of Faith College August 2013 - Present
Juneau School District August 2009 - Present
Alaska Department of Education and Early Development April 2007 - June 2008
Premera Blue Cross April 2006 - April 2007
Skills
Apple, Technology, Technology Integration, Instructional Technology, Teamwork, Team Leadership, Mathematics Education, Pre Advanced Placement..., Assessment for Learning, AVID Teaching Strategies, SpringBoard by..., Organization, Educational Technology
Education
University of Alaska Southeast 2008 — 2009
Master of Art of Teaching (MAT), Secondary Education and Teaching
Family of Faith College 1996 — 2000
Bachelor's degree, Secondary Education and Teaching, Mathematics Major, Music Minor
Zenith American Solutions April 2011 - Present
Perkins Coie LLP June 2006 - April 2011
Premera Blue Cross 1998 - 2006
Premera Blue Cross 1998 - 2006
Premera Blue Cross 1998 - 2006
Skills
Business Analysis, Customer Service, Process Improvement, Requirements Analysis, SDLC, Software Documentation, Requirements Gathering, Insurance, Business Process..., SharePoint
Education
California State University-Long Beach 1970 — 1973
Bachelor of Arts (B.A.). Cum Laude, Major - English; Minor - Radio/TV
Arizona State University 1969 — 1970
Pasadena High School 1967 — 1969
High School Diploma, College Prep
Premera Blue Cross January 2013 - Present
Employee Owned Benefits October 2011 - Present
Aklins Insurance November 2007 - September 2011
LyfeBank November 2007 - September 2011
Star 7 Auto Sales 2000 - 2005
Skills
Sales Management, Employee Benefits, Health Insurance, Business Planning, Sales, New Business Development, Team Building, Strategic Planning, Business Development, Contract Negotiation, Coaching, Marketing, Team Leadership, Business Strategy, Marketing Strategy, Account Management, Budget, Management, Start-ups, Product Development, Direct Sales, Customer Service, Negotiation, Time Management, Insurance, Small Business, Program Management, Budgets
Education
Thomas Edison State College
Bachelor of Arts (BA)
Grand Valley State University 2003 — 2006
Aquinas College 2000 — 2003
Novo Nordisk A/S August 2012 - Present
Premera Blue Cross December 2011 - August 2012
PRO Sports Club July 2008 - November 2011
Ben Bridge Jeweler August 1999 - December 2006
Skills
Nutrition Education, Diabetes, Sports Nutrition, Dietetics, Nutritional Counseling, Nutrition, Medical Nutrition..., Clinical Nutrition, Health Promotion, Health Education, Healthcare, Public Health, Weight Management, Prevention, Fitness, Weight, Wellness Coaching, Wellness, Pharmaceutical Industry, Marketing Strategy, Contract Negotiation, New Business Development, Building Relationships, Motivational...
Education
Bastyr University 2006 — 2008
Bachelor of Science (B.S.), Nutrition Sciences
Premera Blue Cross June 2013 - Present
Rainbow Forest Baptist Church October 2009 - June 2010
Templeton Tours Inc. 2007 - 2009
Samaritan's Purse June 2008 - October 2008
Skills
Health Insurance, Creative Problem Solving
Education
Appalachian State University 2004 — 2008
Graphic Arts and Imaging Technology, Graphic Design
Dream Dinners May 2015 - Present
Bank of America January 2014 - May 2015
The Seattle Times December 2011 - January 2014
Sound Publishing August 2010 - December 2011
ZUMA Press May 2006 - May 2010
Delaware College of Art and Design July 2008 - April 2010
Delaware County Community College January 2007 - April 2010
Premera Blue Cross 2010 - 2010
Bank of America 2007 - 2010
QVC November 2006 - January 2007
Skills
Layout, Email Marketing, Pre-press, Advertising, Adobe Creative Suite, Editing, Integrated Marketing, Creative Direction, QuarkXPress, Social Media, Newsletters, Mac, Photography, Digital Photography, SEO, Digital Media, Magazines, Photoshop, Final Cut Pro, Social Networking, Marketing Management, Film, Microsoft Office, Event Planning, B2B, Graphic Design
Education
Brooks Institute of Photography 2003 — 2004
Associate of Arts and Sciences (AAS), Visual Journalism
Western Washington University 1995 — 1997
B.A. Studio Art and a minor in music., Graphic Design & Photography
Bellevue College 1993 — 1995
A.A.S., University Transfer
Cognizant Technology Solutions December 2012 - Present
Cognizant Technology Solutions November 2010 - October 2012
Visakha August 2009 - November 2010
BCBS michigan September 2009 - May 2010
HMSA July 2004 - May 2008
BCBS,Hawaii June 2004 - May 2008
Premera Blue Cross November 2003 - June 2004
Miracle Software Systems June 2001 - May 2004
Mercator-WDI Consultant January 2003 - October 2003
Miracle Software System,(I) Pvt.Ltd September 2002 - December 2002
Education
Andhra University 1994 — 1999
BE, Computers and Informatics
Apr in Visakha Institute for Professional Studies, Andhra University
Bachelor, Computer Applications
C
Bachelor, Professional Studies
from M.R.A College, Andhra
Bachelor; of, Intermediate Education; Education
Accountemps 2013 - 2013
Premera Blue Cross 2009 - 2010
Anthem Blue Cross 1998 - 2008
WellPoint 1998 - 2008
Managed Health Insurance September 1995 - May 1998
Skills
Disability Insurance, Brokers, Employee Benefits, Underwriting, Process Improvement, Health Insurance, Insurance, Managed Care, Medicare, Microsoft Office, Sales Management, Vendor Management, Health Savings Accounts, Office Administration
Education
Ashford University
Orgganizational Management
Microsoft (Jeffrey M. Consulting) July 2010 - Present
Microsoft (Telstar Consulting) January 2009 - June 2010
Entellium, N.A. December 2007 - February 2008
Zynchros June 2007 - November 2007
Premera Blue Cross January 2005 - April 2007
The McNaughton Group October 2003 - November 2004
Windermere April 2003 - June 2003
RealNetworks October 2000 - July 2002
Microsoft April 1997 - March 1999
Microsoft February 1996 - March 1997
Skills
Product Marketing, Collateral, Communications Planning, Project Management, Marketing Operations, Marketing Communications, Cross-functional Team..., Marketing Management, Direct Marketing, Marketing Strategy, Analytics, Strategy, Lead Generation, Cloud Computing, Market Research, Product Management, Marketing, Management, Program Management
Education
University of Washington 2014 — 2015
Data Visualization, Certificate Program
Art Institute of Seattle 1999 — 2000
Residential Design
University of Washington 1986 — 1990
BA, Communications
Premera Blue Cross March 2009 - March 2010
Verizon Wireless August 2007 - August 2008
Wave Communications February 2007 - June 2007
CDC Management LLC June 2006 - December 2006
Skills
Customer Service, Customer Satisfaction, Outlook, Call Center, Microsoft Excel, Microsoft Office, Microsoft Word, Social Media, Administrative..., PowerPoint, Sales, Data Entry, Troubleshooting, Fax, 10 Key
Education
Pima Medical Institute-Seattle 2010 — 2011
Medical Terminology, Anatomy & Physiology, Medical Front Office, Insurance Billing & Coding, HIPPA
Bellevue Community College 2006 — 2006
GED
1105 Media 2010 - Present
TDWI (The Data Warehousing Institute), a division of 1105 Media, Inc. 2006 - 2010
Premera Blue Cross July 2000 - April 2005
Skills
Newsletters, Email Marketing, Marketing, Dreamweaver, User Experience, Graphic Design, Art Direction, Layout, Logo Design, Advertising, Online Advertising, Email Newsletter Design, Brand Development, Corporate Identity, Web Design, Content Management, Magazines, Creative Direction, Integrated Marketing, Adobe Creative Suite, Direct Mail, Digital Media
Education
Seattle Central Community College 2011 — 2013
Web Design
Art Institute of Seattle 1995 — 1996
Certificate, Computer Design Technology
School of Visual Concepts, Seattle
Advertising and Art Direction, Illustration, Flash
University of Virginia
BA, Psychology
Freeman Therapy and Consultation June 2011 - Present
Premera Blue Cross September 2003 - June 2013
Pacific Medical Centers January 1998 - 2002
Skills
Mental Health, Case Managment, Psychotherapy, Behavioral Health, Treatment, Psychology, Therapists, Healthcare, Mental Health Counseling, Sensorimotor..., Counseling Psychology, Family Therapy, Coaching, Healthcare Management, Adults, Adolescents, Public Speaking, Group Therapy, Wellness, Staff Development, Registered Nurse, Case Management, Clinical Supervision, Self-esteem
Education
Antioch University Seattle
Master of Arts (MA), Counseling Psychology
AMBER CROSS of Management & Marketing Inc June 1994 - Present
Edmonds Community College January 2010 - June 2012
FEMA January 2001 - March 2010
Premera Blue Cross September 2007 - October 2009
American Red Cross June 1986 - February 1994
Puget Sound Blood Center June 1984 - December 1988
Skills
Emergency Management, Business Continuity, Training, Disaster Recovery, Disaster Response, Curriculum Development, Curriculum Mapping, Community Outreach, Occupational Health, Life Safety, Public Sector, Private Sector, Federal Government, Public Health, Healthcare Management, Preparedness, NIMS, Supervisory Skills, Policy, Homeland Security, Program Management, Government, Incident Command, Emergency Services, Public Safety, CBRN, Exercises, Crisis Management, Emergency Planning, Program Development, Command, Training Delivery, First Aid, Contingency Planning, Risk Assessment, Security Management, EMS, First Responder, Rescue, Hazardous Materials, Staff Development, Cpr Certified, Business Continuity..., Project Planning, Firefighting, Software Documentation, Incident Management, Emergency, Enforcement, Weapons of Mass...
Education
American Public University System 2010 — 2013
Public Health/Disaster/Emergency Management
Kennedy Western University 1998 — 2000
Bachelor of Science (BS), Health/Health Care Administration/Management
Seattle Pacific University 1983 — 1984
Certificate, Secondary Education and Teaching
Providence Health & Services September 2014 - Present
Premera Blue Cross October 2010 - August 2014
Premera Blue Cross June 2004 - October 2010
The Clevaland HOA Board 2007 - 2008
Office of the Auditor, State of Hawaii (aka: HI State Auditor's Office) June 2003 - May 2004
Education Assistance Foundation (Federal Education Loan Guarantor/Administrator) November 2000 - June 2003
Office of the Auditor, State of Hawaii (aka: HI State Auditor's Office) July 1994 - August 2000
Deloitte & Touch LLP May 1993 - May 1994
Skills
Certified Public..., Certified Internal..., Certified Fraud Examiner, Certified Risk..., Enterprise Risk..., Internal Audit, External Audit, Program Evaluation, Financial Analysis, Legislative Research, regulatory affair, Process Control, Consulting, Program Management, Operational Analysis, Government Au, Non-profit Auditing, Healthcare, Sarbanes-Oxley Act, Auditing, CISA
Education
Hawaii Pacific University
Master of Business Administration (M.B.A.), Accouting and Marketing
藤女子大学 / Fuji Women's University
Bachelor of Arts (B.A.), English Language and Literature, English Language and Literature
Premera Blue Cross October 2014 - Present
Premera Blue Cross August 2013 - October 2014
Premera Blue Cross June 2012 - August 2013
Premera Blue Cross March 2011 - July 2012
Self December 2008 - June 2009
Volunteers of America September 2005 - August 2007
Education
Western Governors University 2013 — 2016
BS, Health Informatics
Lake Washington Technical College 2007 — 2010
AAS, Multimedia Design & Production 2009
Bellevue College 2005 — 2007
Fine Art Studies
Neudesic May 2014 - Present
Neudesic January 2008 - May 2014
Deloitte February 2013 - October 2013
Premera Blue Cross November 2012 - December 2012
Confluence September 2012 - November 2012
Teva Specialty Pharmaceuticals July 2012 - August 2012
Synthes July 2012 - August 2012
NW Natural May 2012 - June 2012
BECU October 2011 - April 2012
Par Springer-Miller Systems February 2011 - October 2011
Skills
Windows Azure, .NET, SharePoint, Architecture, Microsoft CRM, Amazon Web Services..., Agile Methodologies, WCF, C#, SOA, Microsoft SQL Server, ASP.NET, Software Development, Web Services, XML, Scrum, TFS, Cloud Computing, SaaS, Enterprise Architecture, Visual Studio, Enterprise Software, T-SQL, Databases, Silverlight, Agile Project Management, REST, Web Applications, Entity Framework, WinForms, Design Patterns, MVC, Subversion, SDLC, ALM, Visual Stiudio, Dynamics CRM, WPF, Technology Integration, Continuous Delivery, Visual C++, JavaScript, HTML 5, Oracle, Integration, Visual Basic, Distributed Systems, WF, Mobile Applications, Requirements Gathering
Education
Ufa State Aviation Technical University 1986 — 1993
M.S., Computer Science
Microsoft January 2014 - Present
Axelerate Consulting July 2011 - Present
AchieveOptimum, LLC July 2012 - January 2014
MP Tech LLC 2011 - 2011
Slalom Consulting 2005 - 2010
Slalom Consulting March 2005 - February 2009
Premera Blue Cross June 2008 - November 2008
Premera Blue Cross May 2008 - October 2008
Microsoft Global Foundation Services (GFS) August 2007 - May 2008
Microsoft Global Foundation Services (GFS) June 2007 - May 2008
Skills
Projects, Program Management, PMO, Vendor Management, Supply Chain Management, Contract Management, Business Analysis, SharePoint, Agile Methodologies, Cross-functional Team..., Integration, Project Portfolio..., PMP, SDLC, Project Management, Management, Project Planning, Software Documentation, Business Intelligence, Testing, Business Process, Software Project..., Software Development, Strategic Planning
Education
City University of Seattle 1997 — 2000
MS, Project Management
City University (BD) 1996 — 1998
Masters of Science, Project Management
Washington State University 1988 — 1992
BA, International Business
University High 1976 — 1979
General Education
Cambia Health Solutions December 2012 - Present
CSB Insurance Consulting April 2011 - Present
Meritain Health, an Aetna Company February 2012 - December 2012
Propel Insurance May 2009 - April 2011
Premera Blue Cross March 2000 - September 2008
BCBS of Colorado & Nevada September 1997 - March 2000
Horizon BCBSNJ 1989 - 1997
Skills
Health Insurance, Employee Benefits, Managed Care, Insurance, Microsoft Office, Disability Insurance, Management, Process Improvement, Healthcare, Sales, Life Insurance, Leadership, Benefits Administration, Claim, Operations Management, Strategic Planning, Sales Management, Underwriting, Account Management, Brokers, Workers Compensation, Risk Management, CRM, Training, Medicare, Time Management, Performance Management, Team Leadership, Analysis, Marketing Strategy, Human Resources, Health Policy, Negotiation, Health Savings Accounts, Customer Retention, HMO, Mergers & Acquisitions, Health Care Reform, Healthcare Industry, Medicaid
Education
Alfred University 1983 — 1986
Bachelor of Arts (BA), Psychology
Premera Blue Cross July 2013 - Present
Accenture September 2012 - July 2013
Accenture Technology Solutions September 2010 - August 2012
Accenture Technology Solutions September 2005 - August 2010
Manipal eCommerce Ltd. June 2004 - August 2005
Skills
PL/SQL, Quality Center, SDLC, Quality Assurance, SOA, Requirements Analysis, Microsoft SQL Server, SoapUI, Core Java, Functional Testing, Weblogic, C#, .NET, Project Management, Business Intelligence, Yantra, JavaScript, Oracle CRM, Applications Delivery, Microsoft Reporting..., AJAX, SQL PL, Test Management, LoadRunner, QTP, Test Planning, Risk Based Testing, Business Analysis, Oracle Applications, Microsoft BI SSIS
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Computer Applications (M.C.A.), Computer and Information Sciences and Support Services, A
Bangalore University 2001 — 2004
Bachelor of Computer Application, Computer and Information Sciences and Support Services, A
New Public High School
Premera Blue Cross March 2013 - Present
Rain City Coaching June 2011 - Present
Lenati LLC September 2012 - March 2013
ICLEI USA June 2010 - October 2011
Premera Blue Cross July 2006 - October 2009
American Cancer Society May 2001 - July 2006
Washington DOC (Doctors Ought to Care) December 1999 - May 2001
Nintendo of America, Inc June 1990 - December 1999
Washington State Youth Suicide Prevention January 1996 - January 1998
Skills
Learning and Development, Program Management, Project Management, Change Management, Organizational..., Strategic Planning, Thought Leader, Talent Management, Budget Development, Operations Management, Performance Management, Supervisory Skills, HR Business Partnering, Client Development, Coaching, Strategic Communications, Sales Operations, Sustainability..., Public Relations, Process Development, Business Process..., HR Consulting, Supervisory Experience, Staff Development, Human Relations, Organizational..., Strategy, Training, Fundraising, Customer Service, Budgets, Management Consulting, Management, Team Building, Leadership Development, Process Improvement, Leadership
Education
Pacifica Graduate Institute 1996 — 1999
M.A
Antioch University 1992 — 1995
B.A
Premera Blue Cross October 2011 - Present
Pets on Broadway June 2010 - July 2011
GBC/ACCO February 2007 - March 2010
General Binding Corp May 2001 - January 2007
Seattle Times/Gusto January 1999 - January 2001
Primesource January 1996 - January 1999
Skills
Certified Project..., MS Project, MS Office Suite, SharePoint, Photoshop, HTML, Outlook, QuarkXPress, Adobe Acrobat, Adobe Creative Suite, Basecamp, SEO, CRM software, DoubleClick
Education
Arizona State University 1989 — 1996
BSE, BFA, Communications. Printing
Project Management Institute
CAPM, Project management
DocuSign May 2015 - Present
DocuSign May 2014 - Present
DocuSign, Inc. September 2012 - Present
DocuSign, Inc. August 2011 - August 2012
DocuSign, Inc. April 2011 - August 2011
DocuSign, Inc. June 2010 - April 2011
Who's Calling Inc January 2009 - June 2010
Premera Blue Cross May 2007 - August 2008
Premera Blue Cross October 2006 - May 2007
Premera Blue Cross June 2005 - October 2006
Skills
CRM, Call Centers, Salesforce.com, Training, SaaS, Customer Service, Management, Process Improvement, Customer Satisfaction, Team Building, Cloud Computing, Enterprise Software, Business Process, Technical Support, Leadership, Telecommunications, Sales, Call Center, Team Leadership, Coaching, Microsoft Office, Strategic Planning, Software Documentation, Program Management, Start-ups, DocuSign, Project Management, Business Analysis, Social Support, Departmental Development, Customer Experience, Customer Experience..., Experience Design, Customer Self Service, Self-Service Solutions
Education
Art Institute of Seattle 2002 — 2003
Audio Production
REH Consulting, LLC November 2009 - Present
BluWater Consulting; February 2007 - November 2009
Washington Mutual Bank March 2003 - February 2007
Premera Blue Cross December 2002 - February 2003
Oxford Global Technologies February 2001 - December 2002
PriceWaterhouseCoopers January 1996 - February 2001
Education
Bastyr University 1991 — 1993
M.A. Degree, Applied Behavioral Sciences, (Organization Systems Leadership)
University of South Carolina - Darla Moore School of Business 1980 — 1985
B.S. Degree, Management Information Systems & Computer Science, & History
Premera Blue Cross June 2012 - Present
T-Mobile October 2011 - June 2012
Microsoft October 2009 - October 2010
Boeing October 2006 - October 2009
Microsoft May 2004 - October 2006
Microsoft February 2006 - June 2006
Action Engine January 2005 - February 2006
Ravenworks April 2001 - December 2005
WA National Guard 2000 - 2004
Modern Digital June 2000 - May 2001
Skills
Illustrator, User Interface Design, Flash, Illustration, User Interface, Interaction Design, User Experience, HTML, Management, CSS, JavaScript
Education
Art Institute of Seattle 1997 — 1999
Associates of Applied Arts, Visual Communications; Graphic Design, Advertising, Illustration
Workday August 2014 - Present
Acumen Solutions June 2013 - May 2014
Stanford University - SLAC January 2013 - May 2013
Premera Blue Cross 2011 - January 2013
IBM 2006 - 2011
IBM 2004 - 2006
Deloitte 2002 - 2004
Inteliant Inc 2000 - 2002
NEBS 2001 - 2001
Skills
PeopleSoft, Requirements Gathering, Business Intelligence, SDLC, Program Management, Integration, ERP, Requirements Analysis, Business Process, Testing, PeopleTools, Business Analysis, Software Project..., Oracle, Enterprise Architecture, Business Process Design, SQL, Systems Analysis, IT Strategy, Crystal Reports, Security, Consulting, Data Warehousing, Business Process..., Financials, SOA, Agile Methodologies, PMP, Data Migration, IT Management, Project Portfolio..., Business Process..., Project Implementation, Application Development, Management Consulting, Process Engineering, Visio, Process Improvement, XML, Team Leadership, Web Services, Software Development, Databases, Software Implementation, Management, Enterprise Software, ITIL, Agile Project Management, PMO, Workday
Education
Bangalore University
Bachelors, Mechanical Engineering
Western Sydney University
Masters, Operations Management
Perfectly Posh August 2015 - Present
Pacific Market International May 2015 - June 2015
Weber Marketing Group April 2015 - April 2015
Costco Wholesale February 2015 - April 2015
Premera Blue Cross July 2013 - February 2015
Ste. Michelle Wine Estates August 2013 - May 2014
Coinstar May 2013 - May 2013
Sterling Publishing March 2007 - December 2011
Dell Computers August 2008 - May 2010
American Greetings March 2007 - August 2008
Skills
Graphic Design, Web Design, Logos, Illustration, Art Direction, Layout, Icons, Illustrator, Mockups, Logo Design, Typography, Corporate Identity, Visual Communication, Dreamweaver, Packaging, Posters, Photoshop, Graphics, Style Guides, Identity Systems, Visual, Adobe Creative Suite, Brochures, Print Collateral, Mac, Retouching, InDesign, Catalogs, Design Solutions, Adobe Acrobat, Pre-press, Creative Direction, Branding & Identity
Education
University of North Texas 2001 — 2004
Master of Fine Arts (MFA), Communication Design
Northern Illinois University 2000 — 2001
Master of Fine Arts (MFA Candidate), Ceramic Arts and Sculpture
Eastern Illinois University 1999 — 2000
Master of Arts (MA), Ceramic Arts
Nanjing Arts Institute 1993 — 1997
Bachelor of Fine Arts (BFA), Design and Applied Arts
Premera Blue Cross March 2013 - Present
Seeking Employment October 2012 - March 2013
UMR November 2009 - October 2012
Safeco Insurance June 2007 - April 2009
Fluke Networks June 2005 - June 2007
WDS Global September 2004 - June 2005
AT&T Wireless November 1998 - April 2004
US Army February 1995 - February 2000
Dynacare Laboratories September 1997 - November 1998
United States Marines June 1986 - June 1990
Skills
Customer Satisfaction, Customer Service, Call Center, Management, Technical Support, Time Management, Sales, Insurance, Security, Retail, Claim, Employee Benefits, Logistics, Microsoft Office, Windows 7, Call Centers, Networking
Education
Art Institute of Seattle 1992 — 1994
Associate's degree, Design and Visual Communications, General, 2.9
Tahoma Sr Highschool 1984 — 1986
Highschool Diploma, n/a, 3.2
UnitedHealthcare August 2009 - Present
Clear Choice Health Plans March 2009 - August 2009
BlueCross BlueShield of Montana September 2006 - August 2009
Molina Healthcare 2004 - 2006
Executive Service Corps. 2002 - 2004
Premera Blue Cross June 2000 - July 2002
PCS HealthSystems, Inc 1998 - 2000
Pacificare/FHP Healthcare 1987 - 1997
Skills
Strategic Planning, Strategic Consulting, Process Simulation, Health Insurance, Process Improvement, HIPAA, Medicare, Healthcare Information..., Managed Care, Insurance, Healthcare Management, Team Building, Change Management, Medicaid, Vendor Management, Business Process..., Executive Management, Business Analysis, Program Management, Claim, Healthcare, Strategy, Budgets, Leadership, Recruiting, Automation, Management, SDLC, Contract Negotiation, Integration, Provider Relations, Policy, Healthcare Industry, HMO, Disaster Recovery, Employee Benefits, Management Consulting, Health Policy, Real Estate, Training, Business Process, Start-ups, Healthcare Consulting, Human Resources, Call Centers
Education
University of Phoenix 1995 — 1997
Masters
Arizona State University, W. P. Carey School of Business 1985 — 1987
Bachelors
Amazon September 2014 - Present
Starbucks January 2014 - August 2014
Society Consulting March 2013 - January 2014
Microsoft 2002 - 2012
Premera Blue Cross 1999 - 2000
Safeco Insurance 1997 - 1999
Chisholm Roth Group 1995 - 1997
Skills
XML, HTML, SharePoint, Vendor Management, Vendor Relationships, Business Planning, Business Process..., Cross-functional Team..., Teamwork, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Web Design, Web Development, Headcount Reporting, Headcount Management, Financial Reporting, Creative Writing, Writing, Report Writing, Project Management, SaaS, Team Leadership, Software Project..., Enterprise Software, Business Intelligence, Cloud Computing, Visio, Agile Methodologies
Education
Absolute Yoga Academy 2013 — 2014
Registered Yoga Teacher, kundalini yoga (YRT200)
Bellevue Community College
Business Administration, Management and Operations
Winter Park Tech
Avanade July 2013 - Present
Premera Blue Cross May 2012 - July 2013
Avanade March 2010 - April 2011
Avanade Inc. 2008 - March 2010
Avanade 2006 - 2008
Skills
Benefits Negotiation, Technical Recruiting, Internet Recruiting, Talent Acquisition, Applicant Tracking..., Recruiting, College Recruiting, Sourcing, Screening Resumes, Screening, Contract Recruitment, IT Recruitment, Taleo, PeopleSoft, Temporary Placement, Management, Human Resources, Interviews, Hiring, Leadership, Staff Augmentation, Staffing Services, Onboarding
Education
Bastyr University
MA
Seattle University
Amazon April 2013 - December 2013
Premera Blue Cross July 2012 - February 2013
PeopleTech Group January 2012 - June 2012
Capital One December 2010 - November 2011
Lane County August 2010 - November 2010
People Tech Group February 2010 - July 2010
Ingersoll Rand September 2009 - January 2010
Marsh & McLennan Companies, Inc. July 2008 - August 2009
Navy Federal Credit Union January 2008 - June 2008
iGATE Global Solutions November 2004 - December 2007
Skills
PeopleTools, PeopleSoft, PeopleCode, ITIL, SQR, SDLC, Oracle, Oracle Applications, Requirements Gathering, Business Process, Requirements Analysis, Integration, Software Development
Education
Tezpur University 2000 — 2001
M.Tech, IT
Kendriya Vidyalaya
Premera Blue Cross May 2013 - Present
Jameson Keller Consulting January 2013 - Present
Humana April 2012 - January 2013
WellCare April 2011 - February 2012
CareOregon August 2008 - April 2011
SecureHorizons by United Healthcare May 2005 - August 2008
SecureHorizons by United HealthCare 2007 - 2007
United Healthcare / SecureHorizons 2005 - 2007
GI Joes, Inc. October 2002 - May 2005
Cyber d'Zine Consulting 2002 - 2005
Skills
Sales Skills Training, Computer Hardware, Sales Management, Medicare, Medicaid, Medicare Part D, HMO, Managed Care, Healthcare, Consultative Selling, Selling, Insurance, Health Insurance, Customer Service, Marketing, Leadership, Sales, Small Business, Training, Employee Benefits, Sales Operations, Management, Strategy, Cross-functional Team..., Recruiting, Strategic Planning, Coaching
Education
American InterContinental University 2004 — 2006
BA, Business - Healthcare Management
Oregon State University 2001 — 2002
Zoology
Vivacity May 2014 - Present
Vivacity September 2013 - May 2014
Premera Blue Cross 2012 - 2013
Blue Sky Outfitters March 2011 - August 2011
Alaska Airlines March 2001 - March 2010
Alaska Airlines November 2000 - February 2003
Alaska Airlines October 2000 - March 2001
Alaska Airlines May 1999 - September 2000
Alaska Airlines May 1998 - May 1999
Alaska Airlines August 1996 - May 1998
Skills
Contract Negotiation, Business Development, Procurement, Dispute Resolution, Regulatory Compliance, Budget Analysis and..., Marketing Communications, Personnel Management, Logistics, Sales, Budgets, Management, Analysis, Leadership
Education
Seattle University School of Law 2011 — 2014
Juris Doctor
Arizona State University 1995 — 1997
Bachelor of Science (B.S.), Communication
Premera Blue Cross March 2013 - Present
Design Laboratory February 2012 - February 2013
Mercent Corporation March 2011 - February 2012
Microsoft December 2007 - March 2011
TEKsystems (at Microsoft) October 2007 - December 2007
Fox Interactive Media/ Scout October 2006 - October 2007
Volt (at Microsoft) March 2006 - October 2006
Volt (at Microsoft) December 2005 - March 2006
MULTICO Rating Systems June 2005 - December 2005
Volt (at Microsoft) August 2004 - June 2005
Skills
Test Automation, Scrum, SQL Server, C#, Silverlight, Application Development, HTML, Programming, Testing, Microsoft SQL Server, E-commerce, WPF, Visual Studio, Web Services, Web Applications, SDLC, Web Design, XML, Software Development, JavaScript, Agile Methodologies, SOA, SQL, .NET, ASP.NET
Education
Towson University 1986 — 1989
Bellevue College
Continued, Computer Science
Naval Academy Prep
Eisenhower HS
Independent Contractor August 2011 - Present
Kaiser Permanente February 1978 - July 2011
HNC Software 2000 - 2000
Univar 1988 - 2000
Blue Shield 1988 - 2000
DHL 1988 - 2000
Le Bon Marché 1988 - 2000
ConneXt 1988 - 2000
Puget Sound Energy 1988 - 2000
Premera Blue Cross 1988 - 2000
Skills
SDLC, Requirements Analysis, Agile Methodologies, Data Analysis, SQL, Business Analysis, Project Management, Business Intelligence, Data Warehousing, Software Project..., Databases, Microsoft SQL Server, Software Documentation, Data Modeling, Process Improvement, Software Development, Systems Analysis, Requirements Gathering
Education
BeAliveYoga 2009 — 2010
University of California, Los Angeles 1977 — 1978
Certificate in Applications Programming, Computer Programming
UCL 1976 — 1977
University of Hawaii at Manoa 1972 — 1973
Master of Library & Information Science (MLIS), Library and Information Science
Pacific University 1970 — 1972
Bachelor of Arts (B.A.), Political Science and Government
Chaminade University of Honolulu 1967 — 1968
Amherst College 1964 — 1966
Clark University 1965 — 1965
Premera Blue Cross February 2005 - Present
Regence BlueShield January 2001 - January 2005
Northwest Washington Medical Bureau January 1998 - January 2001
Skagit County Medical Bureau January 1990 - January 1998
Skills
Software Documentation, Program Management, Business Analysis, PMP, SDLC, Healthcare, Project Management, PMO, Process Improvement, Project Planning, MS Project, Visio, Vendor Management, Staff Training, Appeals, Cross-functional Team..., Quality Management, Mentoring, Documentation, Business Process, Videography, Agile Methodologies
Education
University of Phoenix 2006 — 2010
Master's, Business Administration
Global University (Berean) 1998 — 2002
BA, Theology
Northwest College 1987 — 1989
Arizona State University 1986 — 1987
Communications
Pacific Gas and Electric Company August 2015 - Present
Nintendo January 2013 - Present
Microsoft October 2007 - January 2013
Starbucks Coffee Company May 2007 - October 2007
Premera Blue Cross January 2004 - May 2007
New England Telephone and Telegraph (Verizon) January 1992 - January 2001
Procter LLP January 1989 - January 1992
Vinson & Elkins January 1986 - January 1989
Doggett & Jacks January 1985 - January 1986
Southers & Lyons January 1983 - January 1985
Skills
Commercial Litigation, Litigation, Legal Writing, Trials, Team Building, Legal Research, Intellectual Property, Licensing, Applicant Tracking..., Courts, Teamwork, Public Speaking, SharePoint, Employment Law, Trademarks, Patent Litigation, Bankruptcy, Pleadings, Privacy Law, Class Actions, Corporate Law, Litigation Support
Education
St. Mary’s School of Law 1983 — 1985
hours of Juris Doctorate study
Angelo State University 1979 — 1983
BA, Political Science and Sociology
T-Mobile October 2012 - Present
Artigma January 2007 - Present
T-Mobile December 2010 - September 2012
Premera Blue Cross April 2009 - November 2010
PMI (Project Management Institute) January 2008 - August 2009
Starbucks Coffee June 2008 - March 2009
Starbucks Coffee Company May 2006 - May 2008
Starbucks Coffee Company February 2005 - April 2006
Skills
Project Management, Process Improvement, Web Development, Process Development, SharePoint, PMO, PMI, PMP, Business Analysis, Planning, Product Development, Capital Project Planning, Cost Management, Project Planning, Training, Business Process..., Leadership, Enterprise Software, Visio, SDLC, Cross-functional Team..., Process Simulation, Software Development, Program Management, Team Leadership, Business Requirements, Telecommunications, Change Management, Software Project..., Vendor Management, Mobile Devices, User Acceptance Testing, Requirements Gathering, Requirements Analysis, Product Management, MS Project, Project Delivery, Management, Business Process, Product Lifecycle..., Analytics, Budgets
Education
Mendel University of Agriculture and Forestry in Brno 1996 — 2001
Master's
Premera Blue Cross August 2015 - Present
Microsoft Corp June 2008 - July 2015
Microsoft Corp June 2005 - June 2008
Microsoft Corp February 2001 - June 2005
Microsoft Corp May 1999 - February 2001
Skills
Software Engineering, Troubleshooting, Technical Design, System Architecture, Enterprise Software, Microsoft Technologies, Enterprise Architecture, Cloud Computing, CISSP, System Deployment, Network Security, Disaster Recovery, Data Center, Servers, Security, Integration, Program Management, Software Project..., SharePoint
Education
Bellevue College
General Business
Executrain of Seattle
Northshore Community College
Premera Blue Cross May 2012 - Present
Microsoft Corporation September 2010 - March 2012
Microsoft Corp November 2004 - March 2012
Microsoft Corp September 2001 - October 2004
Microsoft Corp February 2000 - August 2001
Professional Data Exchange May 1998 - January 2000
Intersoft Inc February 1997 - February 1998
Congruent Software Inc October 1996 - December 1996
Ramco December 1994 - September 1996
Skills
Business Management, Program Management, Software Project..., PMP, Testing, Deployment, SDLC, Release Management, System Deployment, Business Analysis, Cross-functional Team..., Management, User Acceptance Testing, Business Process, Scrum, Agile Methodologies, Vendor Management, SharePoint, Test Planning, Requirements Analysis, Agile Project Management, MS Project, Microsoft SQL Server, Software Development, Project Management, Quality Assurance, Enterprise Software, Integration, PMO, Process Improvement, Strategy, Project Planning, Outsourcing, Project Portfolio..., Leadership, Six Sigma, IT Strategy, Waterfall, Team Management, Requirements Gathering, Enterprise Architecture, Business Intelligence, Test Management, Resource Management, Visio, Project Delivery
Education
Bellevue Community College
Certificate courses
National Institute of Information Technology
Post Graduate Diploma
University of Madras
Bachelor of Science
Freeman Therapies and Consulting July 2011 - Present
Premera Blue Cross October 2002 - Present
Education
Antioch University Seattle 2008 — 2011
MA, Mental Health Counseling
Premera Blue Cross September 2010 - Present
Premera Blue Cross June 2007 - September 2010
Northwest Danish Foundation August 2001 - May 2002
Skills
project coordination, Microsoft Office, PeopleSoft, Human Resources, SharePoint, Project Coordination, Visio, New Hire Orientations, Business Analysis, Onboarding, Benefits Administration
Education
Everett Community College 2013 — 2014
Certificate, Human Resources Management
Aalborg Universitet 2004 — 2006
Culture, Communication & Globalization
University of Washington 1996 — 2002
Bachelors, Danish & Scandinavian Studies
SKN DESIGNS January 2008 - Present
DiagnosTechs December 2013 - March 2014
Premera Blue Cross June 2013 - November 2013
HILTON INVESTMENTS LLC 2003 - 2007
OPTI DISC SOLUTIONS, 2001 - 2002
BOEING/VOLT 2000 - 2001
HEART INTERFACE 1999 - 2000
EMPIRE COMPANY 1998 - 1999
Skills
InDesign, Flash, Graphic Design, Advertising, Brochures, Business Cards, Illustrator, Adobe Creative Suite, Dreamweaver, Photoshop, Photography, Newsletters, Logo Design, Brand Development, QuarkXPress, Layout, Posters, Typography, Logos, Adobe Acrobat, Illustration, Retouching, Graphics, Corporate Identity, Invitations, Mac, Print Production, Web Design, User Interface Design, Art, Interaction Design, Digital Illustration, Visual Communication, Creative Direction, Collateral, Banners, Branding & Identity, Digital Photography, User Experience, Image Editing, Motion Graphics, Concept Development, Packaging, Art Direction, Image Manipulation, Drawing, Information Graphics, Flyers, Corporate Branding, Information Design
Education
Art Institute of Seattle 2009 — 2010
BFA, Graphic Design
Art Institute of Seattle 2009 — 2010
Bachelor of Fine Arts (BFA), Graphic Design and Marketing
Premera Blue Cross May 2013 - Present
Microsoft May 2011 - May 2013
Enroute Systems Corporation August 2010 - January 2011
Information Network Security Agency December 2008 - May 2009
Skills
C#, Visual Studio, Web Services, ASP.NET MVC, ASP.NET, Windows Azure, Microsoft SQL Server, Database Design, Software Development, Automated Software..., Parasoft, LINQ, OOP, Design Patterns
Education
Maharishi University of Management 2009 — 2011
MS, Computer Science
Addis Ababa University 2002 — 2008
BSc, Computer Engineering
Premera Blue Cross June 2010 - Present
Microsoft Corporation April 2010 - June 2010
Covestic May 2009 - September 2009
Adaptis 2006 - 2008
Adaptis 2005 - 2006
Adaptis 2001 - 2004
eFunds 2001 - 2001
eFunds 2000 - 2001
eFunds 1997 - 2000
Skills
PMP, Scrum, Software Documentation, Leadership, Software Development, Budgets, PMO, Project Management, Agile Project Management, Visio, Process Improvement, SharePoint, SDLC, Business Process, MS Project
Education
Bellevue College 2005 — 2007
PM Certification, Project Management
Edmonds-Woodway Highschool 1987 — 1991
ESI Leadership Class
Premera Blue Cross August 2011 - Present
Corbis September 2010 - August 2011
Sogeti March 2010 - September 2010
Bill & Melinda Gates Foundation February 2009 - February 2010
Endeavor Consulting March 2008 - January 2009
HouseValues, Inc August 2005 - January 2008
Seagull Scientific November 2002 - August 2005
Vector ESP June 2001 - October 2002
Skills
Test Planning, Agile Methodologies, Microsoft SQL Server, Testing, Black Box Testing, User Interface, Waterfall, Quality Assurance, SDLC, Test Automation, Software Quality..., Software Documentation, XML, Databases, SQL, Test Cases, Regression Testing
Education
ScrumAlliance 2011 — 2011
ScrumMaster Certification
University of Washington 2009 — 2009
SQL Server 2008
Bellevue Community College 2005 — 2005
Certified Software QA Engineer
TRA Basic Data Communication Certificate 2000 — 2000
Certification in Networks
Nu's June 2013 - Present
Amdocs August 2014 - September 2015
Coram Healthcare July 2013 - July 2014
Microsoft May 2013 - July 2013
Seattle Genetics March 2012 - April 2013
Premera Blue Cross May 2009 - August 2011
Premera May 2007 - May 2008
Cingular Wireless April 2005 - May 2007
AT&T Wireless October 2003 - April 2005
AT&T Wireless 2002 - 2003
Skills
Customer Service, Management, Leadership, Marketing, Program Management, Cross-functional Team..., Process Improvement, Vendor Management, Team Building, Project Management, Sales
Education
Art Institute of Seattle 1996 — 1999
AAA, Industrial Design Technology
Jaunita High School
Diploma, General Studies
Russell Investments July 2015 - Present
Premera Blue Cross August 2011 - November 2014
GE Energy November 2009 - February 2011
Tech Mahindra (formerly Mahindra Satyam) July 2008 - November 2009
Genesis Burson Marsteller September 2006 - July 2008
Rediffusion DYR 2004 - 2006
adidas January 2002 - January 2003
Skills
Media Relations, Public Relations, Internal Communications, Marketing Communications, Corporate Communications, Press Releases, Integrated Marketing, Management, Content Development, Strategic Communications, Leadership, Digital Marketing, Marketing, Marketing Strategy, Social Media Marketing, Reputation Management, Consulting, Strategic Planning, Employee Engagement, Copywriting, Editing, Marketing Management, Messaging, Team Management, Social Networking, Digital Strategy, Social Media, Thought Leadership, Project Management, Crisis Communications, Strategy, Blogging, Brand Management
Education
Delhi University 2001 — 2002
Marketing and Communication, Marketing Management, Brand Planning, Media Planning, Creative Planning, Advertising Research
Jesus and Mary College 1998 — 2001
Bachelor's degree, Elective English and French
The PathFinder Foundation September 1993 - Present
REH Consulting, LLC November 2009 - January 2012
AT&T Global Services September 2009 - November 2009
Microsoft Corporation February 2008 - September 2009
BluWater Consulting July 2006 - August 2008
PEMCO February 2007 - February 2008
Washington Mutual Bank March 2003 - February 2007
Premera Blue Cross December 2002 - February 2003
Oxford Global Technologies February 2001 - December 2002
Price Waterhouse Management Consultants January 1996 - February 2001
Skills
Organizational &..., PMO, Technology, Organizational Structure, Program Management, Business Process..., Vendor Management, IT Strategy, SDLC, SharePoint, Software Project..., Integration, PMP, Strategy, Business Development, Professional Services, Enterprise Software, Management Consulting, Telecommunications, Business Intelligence, Process Improvement, Project Management, Mobile Devices, Business Analysis, ERP, Agile Methodologies, Requirements Analysis, Consulting, Security, Management, Software Development, Service Delivery, Virtualization
Education
Bastyr University 1991 — 1993
M.A., Applied Behavioral Sciences, (Organization Leadership & Consulting)
University of South Carolina-Columbia 1972 — 1975
Bachelor of Science (B.S.), Management Information Systems, Computer Science
Premera Blue Cross July 2015 - Present
Community Health Association of Spokane May 2015 - June 2015
Carrington College August 2014 - June 2015
Spokane Civic Theatre January 2011 - February 2014
McVay Brothers Siding & Windows July 2009 - March 2010
Cascade Windows April 2002 - April 2009
Skills
Public Relations, Social Media, Press Releases, Newsletters, Theatre, Editing, Social Media Marketing, Time Management, Product Marketing, Facebook, Event Planning, Collateral, Photography, Event Management, Marketing Communications, Social Networking, Digital Design, Organizing, Inventory Management, Graphic Design, SEO, Market Research, Adobe Creative Suite, Mac, PowerPoint, Microsoft Word, Microsoft Excel, Illustrator, Research, Corporate Communications, Direct Mail, Medical Terminology, Anatomy & Physiology, Medical Coding, Medical Insurance..., Medisoft Practice...
Education
Carrington College-Spokane 2014 — 2015
Certificate, Medical Billing and Coding
Art Institute of Pittsburgh 2008 — 2010
Diploma, Digital Design
Strayer University (VA) 2006 — 2008
Marketing/Marketing Management, General
Washington State University
Liberal Arts and Sciences, General Studies and Humanities
Business Strategy and Corporate Development 2015 - Present
Sales, Business & Market Development 2008 - 2014
Wireless Enterprises Inc. (WEI) 2002 - 2008
Wireless Distributing Inc. (WDI) 2005 - 2007
Avaya (spun-off from Lucent Technologies) 2000 - 2002
Alcatel-Lucent (formally Lucent Technologies) 2000 - 2000
JYoung Agency 1999 - 2000
ODS Networks 1997 - 1999
Deluxe Payment Protection Systems (SCAN) 1995 - 1997
Premera Blue Cross 1992 - 1995
Skills
Business Development, Strategy, Direct Sales, Sales Management, Management, Sales Operations, Project Management, New Business Development, Strategic Partnerships, Business Intelligence, Business Analytics, Marketing Analytics, Predictive Analytics, Certified SAP Consultant, Business Process..., Strategic Consulting, Organizational..., Management Consulting, Leadership, Channel Strategy, Financial Analysis, Financial Modeling, Sales, Sales Process, Solution Selling, Account Management, Networking, Wireless, VoIP, Business Process Design, Business Strategy, IT Strategy, Marketing Strategy, P&L Management, P&L Modeling, P&L Operations, P&L Forecasting, P&L Analysis, Emotional Intelligence, Business Intelligence..., International Business..., International Business..., Business Coaching, Presentation Coaching, Technical Presentations, Sales Presentations, Data Network Design, Network Security, Wireless Networking
Education
University of Wisconsin-Milwaukee 2014 — 2015
Graduate Certificate in Business Analytics, Big Data Analytics, Business Intelligence, Database Marketing, Web & Social Media Data Mining
Central Michigan University 2014 — 2014
ERP Graduate Certificate using SAP Software, TERP-10, Integration of Business Processes in SAP ERP, 4.0 GPA
American InterContinental University 2012 — 2012
Master of Business Administration (MBA), International Business, 3.93 GPA
American InterContinental University 2010 — 2011
Bachelor of Business Administration (BBA), International Business, 3.78 GPA
OptumCare (CPM Division) May 2013 - Present
OptumInsight September 2009 - May 2013
Premera Blue Cross February 2003 - September 2009
Professional Home Health Care 2002 - 2003
Mercy Care Plan, managed by Schaller Anderson 1999 - 2002
United Health Group 1995 - 1999
Banner Health 1993 - 1995
CIGNA Healthcare 1984 - 1993
Skills
Consulting, Network Development and..., Performance Management, Leadership Development, Government Programs, Provider Relations, Contractual Agreements, Medicare, Medicaid, Network Development, Healthcare Management, Managed Care, Healthcare Consulting, Health Policy, Healthcare, HMO, Hospitals, Healthcare Industry, Leadership, Revenue Cycle, Strategic Planning, Contract Negotiation, Process Improvement, Program Management, Claim, HIPAA, Disease Management, Utilization Management, Policy, Health Insurance, Physicians, EHR, Healthcare Information..., Revenue Cycle Management, Physician Relations, Practice Management, Pharmacy Benefit..., Medicare Part D, Executive Management, Informatics, Performance Improvement, Credentialing, EMR, Medical Billing, Home Care, Medical Compliance, Strategy, Long-term Care, Insurance, Medical Coding
Education
Arizona State University 1980 — 1989
University of Phoenix
Health Care Administration
8 limbs Yoga August 2015 - Present
Premera Blue Cross May 2015 - Present
Premera Blue Cross May 2013 - May 2015
Portable Shrines September 2008 - January 2014
ITT Technical Institute May 2012 - May 2013
University of Washington September 2011 - May 2012
Sound Mental Health December 2004 - December 2010
Noise for the Needy June 2006 - September 2009
Seattle Public Library June 2000 - December 2004
Bill & Melinda Gates Foundation March 1999 - June 2000
Skills
Library, Information Literacy, Editing, Community Outreach, Technical Writing, Library Instruction, Research, Training, Web Design, WordPress, Library Science, Teaching, Event Planning, Public Speaking, Information Retrieval, User Experience, Adobe Creative Suite, Content Management, Libraries, Academic Libraries, Collection Development, Information Architecture, End User Training, HTML, Metadata, Photography, End User Support, Web Content Management, Public Libraries, SharePoint, Usability, Electronic Resources, Library Research, Cataloging, Computer Software..., Technical Support, trauma informed yoga..., Yoga Instruction, Children's Yoga
Education
University of Washington 1997 — 2000
MLIS
University of Washington 1994 — 1996
Bachelor of Arts (B.A.)
Bellevue Community College 2007 — 2007
Information Design Certificate
The Samarya Center
Phinney Ridge Yoga 2015 — 2016
Nordstrom February 2015 - Present
Premera Blue Cross July 2014 - January 2015
Year Up 2014 - 2014
Skills
Customer Service, Teamwork, Social Networking, Microsoft Office, Public Speaking, Social Media, Troubleshooting, Marketing, Business Communications, Time Management, Social Media Marketing, Networking, Quality Assurance, Access, Leadership, Microsoft Excel, Scrum, Technical Support
Education
Year Up Puget Sound 2014 — 2015
Computer Networking, Information Technology; Business Communications
Bellevue College 2012 — 2014
Associate's Degree, Computer and Information Systems Security/Information Assurance
Juanita High School 2008 — 2011
Nordstrom September 2015 - Present
Banana Republic July 2008 - Present
Premera Blue Cross February 2010 - December 2012
Washington State University Dining Services August 2003 - April 2008
Skills
Customer Service, Outlook, Data Entry, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Microsoft Word, Time Management, Teamwork, Sales, Leadership, Research, Insurance, Access, Software Documentation, Event Planning, Administrative..., Training, Visual Merchandising, Styling, Fashion, Retail, Merchandising, Retail Sales, Apparel, Hiring, Team Building, Social Media
Education
Washington State University 2004 — 2008
Bachelor's Degree, Social Sciences
Art Institute of Seattle 2000 — 2002
Associate of Applied Arts, Fashion Design
Ashford University 2010 — 2012
Masters of Arts, Organizational Management
Acadian Ambulance May 2014 - Present
Acadian Ambulance January 2012 - May 2014
Acadian Ambulance June 2010 - January 2012
MetroCare Ambulance May 2006 - May 2010
Premera Blue Cross February 2005 - April 2006
Spokane County Fire District 10 August 2004 - April 2006
Inland Northwest Bank February 2004 - February 2005
First Financial Bank September 2002 - January 2004
Skills
Cpr Certified, Microsoft Office, Customer Service, Training, Critical Care, Healthcare Management, Hospitals, Healthcare Information..., Healthcare, Strategic Planning, Organization Skills, Computer Proficiency, General Office Skills, Health Insurance, Medicare, Medicaid, Medicaid Managed Care, HMO, BLS, Patient Safety, HIPAA, CPR Certified, First Aid, Rescue, Emergency Services, Disaster Response, Emergency Management, NIMS
Education
Austin Community College 2012 — 2016
Associate's Degree
Abilene High School 1997 — 2001
High School, General Studies
DBbuilder August 2011 - Present
Premera Blue Cross June 2011 - Present
Premera Blue Cross July 2008 - June 2011
Premera Blue Cross February 2007 - July 2008
Better Business Bureau August 2005 - June 2007
Eastern Washington University January 2004 - May 2005
Skills
Customer Relations, Healthcare IT, Health Insurance, Business Intelligence, Testing, Software Quality..., Data Analysis, Planning, Team Leadership, Creative Direction, Netezza, SQL Server, SSIS, SQL, Excel, MIS, Data Warehousing, Data Mining, Data Quality, Data Visualization, Microsoft Excel, Technology Enhancements, Process Improvement, Innovation, Microsoft SQL Server, Agile Methodologies, Visio, SharePoint, Business Analysis, Scrum, Software Documentation, Integration, Project Planning, Analysis, Access, T-SQL, Enterprise Software, Technical Support, Troubleshooting, Quality Center, Cognos, Databases, SSRS
Education
University of Washington 2012 — 2013
Certificates in Business Intelligence: Building the Data Warehouse, Business Intelligence
University of Washington 2011 — 2012
Certificate in SQL Server Specialist, SQL Server Essentials: Concepts and Tools
Bellevue College 2011 — 2011
Continuing Education, Software Testing in Practice
University of Washington 2010 — 2010
Programming Concepts in C# for Testers
Eastern Washington University 2000 — 2007
BA, Management Information Systems and Human Resources Management
Peninsula Community College 1997 — 2000
AA and Certificate, Associates of Arts and Massage Therapy
Optum Insight June 2015 - Present
Premera Blue Cross March 2015 - Present
Premera Blue Cross May 2013 - March 2015
Neighborcare Health November 2012 - May 2013
Premera Blue Cross June 2011 - December 2011
Hospitality Performance Network August 2007 - August 2010
Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch August 2005 - July 2007
Skills
Team Building, Healthcare, Microsoft Word, Public Speaking, Account Management, Healthcare Information..., Process Improvement, Data Analysis, New Business Development, Project Planning, Employee Training, Event Planning, Customer Satisfaction, Training, Leadership, Marketing, Hotels, Microsoft Office
Education
University of Washington 2010 — 2012
MHA, Health Administration
Arizona State University - W. P. Carey School of Business 2004 — 2008
BS, Business Management
World Vision October 2007 - Present
Microsoft March 2004 - October 2006
Premera Blue Cross October 1998 - October 2003
Skills
Business Intelligence, Software Documentation, Analysis, Strategy, Forecasting, Project Management, Training, Financial Modeling, Financial Analysis, Data Warehousing, Business Strategy, Management, Strategic Planning, Process Improvement, Budgets, Program Management
Education
University of Washington, Michael G. Foster School of Business 2004 — 2007
MBA
Amherst College 1993 — 1996
BA, Math
fife high
fife high
Precor September 2010 - Present
Microsoft Game Studios September 2009 - September 2010
Talisma Software January 2005 - August 2009
Premera Blue Cross January 2002 - December 2005
Skills
User Interface Design, User Interface, Web Design, Graphic Design, Flash, User Experience, Illustration, Graphics, Storyboarding, User Experience Design, Information Architecture, Art Direction, SEO, Multimedia, Adobe Creative Suite, ActionScript, Interaction Design, Design Thinking, Brand Development, Logo Design, Adobe Acrobat, Creative Direction
Education
Art Institute of Seattle 1983 — 1985
Associate of Applied Arts, Visual Communications
Career Path Services April 2013 - Present
Career Path Services October 2011 - April 2013
Premera Blue Cross August 2010 - October 2011
Firepower Inc. April 2000 - August 2010
Skills
Administrative..., Access Database, PowerPoint, Data Entry, Microsoft Office, Microsoft Excel, Outlook, Community Outreach, Public Speaking, Customer Service, Microsoft Word, Workforce Development, Interview Preparation, Resume Writing, Training, Event Planning, Job Search Strategies, Job Search, Research, Mock Interviews, Case Managment, QuickBooks, Public Relations, Nonprofits, SQL
Education
Interface College-Spokane
Office Administration
Spokane Community College
Outerwall, the company that inspired Coinstar, Redbox, and other new ventures June 2009 - January 2015
Terra Staffing Group August 2008 - December 2008
Premera Blue Cross June 2007 - April 2008
Group Health September 2003 - October 2006
Group Health Cooperative December 2000 - August 2003
Skills
Performance Management, Training, Employee Engagement, Talent Management, Coaching, Management, Change Management, Organizational..., Human Resources, Team Building, Interviews, Personnel Management, Employee Training, New Hire Orientations, Customer Service, Leadership Development, Process Improvement, Succession Planning, Cross-functional Team..., Applicant Tracking..., Taleo, Organizational Design, Vendor Management, Employee Relations, Recruiting, Operations Management, Career Development, Internet Recruiting, HRIS, College Recruiting, Benefits Administration, Employee Benefits, Conflict Resolution, Resume Writing, Behavioral Interviewing, Sourcing, Workforce Planning, Organizational..., Employer Branding, Benefits Negotiation, Call Centers, Talent Acquisition, Hiring, FMLA, HR Policies, Screening Resumes, Presentations, Workshop Facilitation, Leadership, Onboarding
Education
Bastyr University
Master's Degree, Leadership Institute of Seattle - Applied Behavioral Science
Penn State University
Bachelor's Degree, Speech Communication and Rhetoric
DGS Designs August 2010 - Present
Author January 2010 - Present
Premera Blue Cross 2008 - August 2010
Expedia October 2005 - July 2008
Xerox April 2005 - October 2005
AT&T Learning March 2003 - April 2005
AT&T 2003 - 2005
Digital Eel May 2002 - March 2003
DGSDesigns February 2001 - May 2002
KnowledgeNet June 2000 - February 2001
Skills
Captivate, Flash, Learning Management..., Photoshop, ActionScript, Lectora, Articulate Studio, E-Learning, Dreamweaver, HTML, Storyboarding, SCORM, Graphic Design, Illustrator, Instructional Design, ADDIE, Flash Animation, CSS, Soundbooth, HTML 5, Technical Writing, Articulate Studio 2009, JavaScript, Flash Video, XML, WordPress, Flash Design, Storytelling, Multimedia, Instructor-led Training, Flash Games, Articulate Presenter, Information Graphics, HTML5, Knowlagent, Visual Storytelling, Articulate Storyline, Sculpture, LMS, Presenter, Web Games, Camtasia, E-learning..., E-learning Modules, Java, XSLT, elearning, Art Direction, Adobe Captivate
Education
Western Governors University 2004 — 2006
CIS, Computer Information Systems
The Art Institute of Phoenix 1999 — 2000
AAS, Multimedia, Web Design
The Art Institute of Fort Lauderdale 1996 — 1999
AAS, Computer Animation
REI April 2012 - Present
Medify, Inc. 2011 - 2012
Premera Blue Cross 2010 - 2011
T-Mobile USA 2007 - 2009
T-Mobile USA 2004 - 2006
Classmates Online, Inc. 2003 - 2004
AAA Travel 2000 - 2003
AAA Insurance 1998 - 2000
AAA Insurance 1996 - 1998
WR Grace 1990 - 1994
Skills
Product Management, Leadership, Product Marketing, Strategy, Cross-functional Team..., Marketing, Strategic Partnerships, Competitive Analysis, Program Management, Project Management, Forecasting, Process Improvement, Strategic Planning, E-commerce, Management, Pricing Strategy, Analytics, Marketing Communications, Business Strategy, Sales, Segmentation, Project Planning, Customer Insight, Marketing Management, P&L Management, Marketing Strategy
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA, Marketing
Mannheim American
Northeastern University
BS, Finance
Costco Wholesale October 2014 - Present
Premera Blue Cross August 2008 - September 2014
Florida State University July 2006 - August 2008
Hewitt Associates February 2006 - July 2006
Siemens February 2005 - February 2006
Student Health Services, UCF March 2004 - May 2005
G&T Conveyor Company Inc May 2004 - March 2005
University of Central Florida May 2003 - March 2004
Spring Time Software October 2001 - January 2003
Skills
Enterprise Architecture, Integration, ERP, SOA, TOGAF, PeopleTools, Requirements Analysis, Business Process, PL/SQL, Financials, SDLC, Unix, Process Improvement, Software Project..., Software Development, ETL, Data Warehousing, SQR, PeopleCode, Requirements Gathering, OCP, PMI, Google App Engine, Application Architecture, Business Intelligence, Oracle
Education
University of Central Florida
MS, Computer Science
Bangalore University
BS, Computer Science
Oracle Certification Program
Oracle Certified Expert, PeopleTools Developer Certified Expert
Oracle Certification Program
PeopleTools Advanced Developer Certified Expert
Project Management Institute
CAPM, Certification - Project Management
Plaster Group, LLC September 2014 - Present
Minotaur Investments August 2008 - Present
Centaur Investments November 2007 - Present
Premera Blue Cross June 2012 - September 2014
Cardiac Science December 2007 - June 2012
Expeditors International December 2004 - December 2007
Expeditors International November 2001 - December 2004
BECU (CUBIweb) May 2001 - October 2001
vitessa (closed) October 2000 - April 2001
Onvia March 1999 - September 2000
Skills
Business Intelligence, Data Warehousing, ETL, Data Modeling, SQL, Requirements Analysis, Enterprise Architecture, Systems Analysis, Data Integration, Change Management, SDLC, MS Project, Analysis, Scrum, Informatica, Management, SharePoint, Integration, Consulting, Netezza, Database Design, Databases, Project Management, OLAP, Visio, Business Analysis, Data Management, Software Documentation, Data Analysis, Agile Methodologies, Software Development, SSIS, Microstrategy, Pentaho, Software Project..., T-SQL, Cognos, Insurance, Pentaho Data Integration, InetSoft, IBM DB2, Oracle SQL, Infor Syteline..., Teradata, Microsoft SQL Server
Education
New England College 2009 — 2012
MA, Public Policy
University of Washington 2002 — 2003
Certificate, Project Management
Baruch College, City University of New York (CUNY) 1992 — 1996
MBA, International Business
Saint Bonaventure University 1985 — 1989
BA, Psychology (minors in Spanish & Philosophy of Law)
Fair Lawn High School 1981 — 1985
High School Diploma, Regular/General High School/Secondary Diploma Program
Aditi Technologies October 2012 - October 2013
VanderHouwen & Associates April 2012 - October 2012
Premera Blue Cross October 2009 - April 2012
Microsoft August 2007 - July 2009
Volt July 2006 - July 2007
Kenworth Truck Company June 2004 - July 2006
PACCAR October 2002 - June 2004
Paccar, Inc. April 2001 - October 2002
Skills
12 yrs in project..., 10 yrs experience in..., 7 yrs exp with quality..., 10 yrs in training..., Strong passion for..., Excellent cross..., Top notch analytical..., Exceptional..., Proven written and oral..., Problem Solving, Project Management, Quality Management, Communication, Projects, Customer Satisfaction, Process Improvement, SharePoint, Continuous Improvement, Customer Service, Management, Organizational..., Training, Program Management, Six Sigma, Leadership, Requirements Analysis, Product Management, Cross-functional Team..., Strategy, Change Management, Strategic Planning, Team Leadership, Software Documentation, Team Building, ERP, Business Process..., Cloud Computing, PMO, Visio, Human Resources, SDLC, SAP, CRM, Business Process, Vendor Management, Budgets, Business Analysis, Software Project..., Project Planning, MS Project
Education
City University
MBA, Project Management
Wichita State University 1991 — 1994
Bachelors, Communications, Theatre, and Music
Wichita State University 1991 — 1994
BFA, Technical Theatre and Design
Premera Blue Cross April 2010 - Present
Hitachi Consulting 2002 - April 2010
Arthur Andersen 1998 - 2002
Skills
Technical Architecture, Business Intelligence, Data Modeling, Data Warehousing, ETL, Data Integration, SDLC, Data Warehouse..., Enterprise Architecture, IT Strategy, Master Data Management, SSIS, OLAP, Database Design, Data Quality, Dimensional Modeling, SSRS, Requirements Analysis
Education
Shinshu University 1997 — 1998
Economics and Japanese Studies
University of Utah 1991 — 1998
BS, BA, Economics, Japanese
Premera Blue Cross June 2013 - Present
T-Mobile July 2011 - March 2013
Blue Shield of California December 2008 - October 2010
Intuit August 2007 - November 2008
Hewlett Packard June 2005 - November 2006
Trimble April 2004 - June 2005
Euromonitor International July 2003 - March 2004
IDC July 2002 - July 2003
International Data Corporation (IDC) September 1999 - July 2002
Enercon Systems Pvt Ltd June 1997 - August 1998
Skills
Ethnography, Quantitative Research, Business Strategy, Branding & Identity, Competitive Intelligence, Customer Insight, Segmentation, Market Intelligence, Market Research, Product Development, Pricing, Business Planning, Analytics, Competitive Analysis, Market Analysis, Marketing Management, Management, Business Development, Analysis, Consulting, Strategy, Marketing Research, Marketing, Strategic Planning, Forecasting, Cross-functional Team..., Product Marketing, Product Management
Education
Asian Institute of Technology 1998 — 1999
Master of Business Administration (M.B.A.), Management of Technology
National Institute of Technology Tiruchirappalli 1993 — 1997
Engineer's Degree, Instrumentation Technology
California Institute of Integral Studies 2007 — 2008
Graduate Courses, Social and Cultural Anthropology
St. Joseph's Convent 1991 — 1993
High School, High School/Secondary Diplomas and Certificates
Sears Holdings Corporation November 2013 - Present
Expedia, Inc. March 2010 - November 2013
Expedia, Inc. September 2007 - February 2010
Premera Blue Cross May 2006 - September 2007
Miracle Software Systems September 2001 - May 2006
Ci2i March 2001 - September 2001
Quintus Corp February 1999 - March 2001
National Instruments May 1998 - January 1999
Skills
Agile Methodologies, SDLC, SOA, Scrum, Software Project..., Software Development, Agile Project Management, Web Services, Enterprise Architecture, Release Management, Architecture, Product Management, Program Management, Java Enterprise Edition, Integration, Cloud Computing, E-commerce, XML, Business Analysis, Requirements Analysis, Architectures, Enterprise Software, Software Engineering
Education
Texas A&M University 1996 — 1998
Masters, Computer Science
Andhra University 1992 — 1996
Bachelors, Computer Science
AvMed Health Plans January 2014 - Present
Blue Shield of California February 2009 - December 2013
Premera Blue Cross June 2005 - January 2009
Skills
SDLC, Requirements Analysis, SOA, Agile Methodologies, SQL, Microsoft SQL Server, PL/SQL, Software Project..., Oracle, Java, Data Warehousing, XML, Solution Architecture, Requirements Gathering, Business Analysis, Integration, JavaScript, Quality Assurance, ERP, ETL, Testing
Education
Indian Agricultural Research Institute 1997 — 2000
Master of Computer Applications (MCA), Computer Science
St Michaels High School Patna
St Michaels High School Patna
Premera Blue Cross October 2012 - Present
Capgemini June 2011 - October 2012
sakonent September 2010 - July 2011
HCSC November 2007 - August 2010
Baxter August 2007 - November 2007
Ramco Systems April 2004 - May 2007
Fidelity Investments May 2004 - April 2007
Skills
Siebel, SDLC, Requirements Gathering, Integration, Oracle, EAI, Requirements Analysis, Business Intelligence, CRM, Project Management, Business Analysis, Solution Architecture, Software Project..., ETL, Web Services, PL/SQL, Resource Management, BI Publisher, Fusion CRM, OUM, Engagement Management, Solution Implementation, Creative Problem Solving, Project Delivery, Release Management, Resource Allocation, Strategic Planning, Scrum, Agile & Waterfall..., Consulting, Testing, Business Process, Management
Education
Agra College of Management and Technology
Bachelor of Business Administration (B.B.A.)
UnitedHealth Group October 2012 - Present
Premera Blue Cross September 2006 - September 2012
Skills
Insurance, Vendor Management, Employee Benefits, Program Management, Risk Management, Change Management, Project Management, Strategic Planning, Performance Management, Budgets, Waterfall, Outsourcing, Process Improvement, Business Development, Organizational..., Health Insurance, Microsoft Excel, Mainframe, Projects, Microsoft Office, Leadership
Education
Roosevelt University 2000 — 2002
Master of Information Systems, MIS
Arizona State University 1994 — 1996
Master of Business Administration (MBA), Marketing and International Mgmt
Arizona State University 1994 — 1996
MBA, Business, Management, Marketing, and Related Support Services
Premera Blue Cross May 2008 - Present
Pfizer 2005 - 2007
Pfizer Global R&D 2003 - 2007
Medical Service Corporation/Premera Blue Cross 1994 - 1998
Education
Baylor University 1974 — 1975
Liberal Arts
UnitedHealth Group 2005 - Present
HealthMed Resources Consulting Services 1994 - 2007
Premera Blue Cross 1999 - 2001
CIGNA Healthcare 1990 - 1994
CIGNA Healthcare 1983 - 1990
Skills
Managed Care, Healthcare, Healthcare Consulting, HIPAA, Program Management, Healthcare Industry, Management Consulting, Consulting, Process Improvement, Business Intelligence, Hospitals, Project Management, Change Management, Business Analysis, Training
Education
Ashland University 1976 — 1980
Associated Industries September 2008 - Present
PREMERA BLUE CROSS 2001 - 2008
HEALTH PLAN OF NEVADA, Las Vegas, NV 2000 - 2001
EYE CARE PLAN OF AMERICA, Phoenix, AZ 1997 - 2000
PacifiCare 1996 - 1997
CIGNA HEALTH CARE, Phoenix, AZ 1995 - 1996
PCS Health Systems, Scottsdale, AZ 1982 - 1995
Skills
Customer Service, Employee Benefits, Process Improvement, Strategic Planning, Team Building, Program Management, Healthcare, Change Management, Health Insurance, Project Management, Contract Negotiation, Team Leadership, Business Development, Managed Care, Sales, Strategy, Operations, Vendor Management, Budgets, Operations Management, Project Planning, Business Analysis, Leadership, Insurance, Management, Human Resources, Account Management, Coaching, Call Centers, Recruiting, Leadership Development, Forecasting, Policy, Medicare
Education
Arizona State University
Bachelors
Premera Blue Cross September 2007 - Present
Premera August 2005 - September 2007
Alexander Able & Associates February 2002 - July 2005
FileNet January 2000 - February 2002
FileNet February 1998 - January 2000
FileNet July 1995 - February 1998
Skills
Process Improvement, Enterprise Content..., Document Management, Program Management, Content Management, SharePoint, Software Project..., Disaster Recovery, Technical Support, Troubleshooting, Project Management, SDLC, Team Building, Microsoft SQL Server, Requirements Gathering, Leadership, Software Documentation, Analysis, Vendor Management, Management, Cloud Computing, Integration
Education
Bellevue College 1993 — 1995
Associates Art and Science
WaMu Sr Project ManagerWashington Mutual
Washington Mutual 2005 - Present
Washington Mutual Bank 2005 - Present
Premera Blue Cross 2002 - 2005
Education
Arizona State University 1981 — 1983
B.S., Computer Information Systems
Premera Blue Cross October 2010 - Present
Premera Blue Cross October 2010 - Present
Premera Blue Cross June 2003 - September 2010
Premera Blue Cross July 1999 - May 2003
Skills
SDLC, Healthcare, Customer Service, Process Improvement, Software Documentation, Visio, Vendor Management, Call Centers, HIPAA, Managed Care, Insurance, Health Insurance, SharePoint, Project Management, Provider Relations, Business Analysis
Education
Instituto de Ciencias y Estudios Superiores de Michoacán
Premera Blue Cross October 2009 - Present
Amazon.com May 2009 - October 2009
Safeco Insurance January 2004 - November 2008
MediaPro August 1999 - January 2004
Verus-Tech.com January 1998 - August 1999
Northwest Farm Credit Services January 1988 - December 1996
Skills
Captivate, Flash, Dreamweaver, CSS, JavaScript, XHTML, DHTML, MS Project, Premiere, Soundbooth, HTML, XML, Illustrator, InDesign, XSLT, XSL, StarTeam, Camtasia, SnagIt, SCORM, Instructional Design, Graphic Design, Instructional Technology, Articulate Studio, User Interface Design, User Experience, Web Design, Multimedia, E-Learning, Instructor-led Training, Photoshop, SharePoint, Visio, Lectora, ADDIE, Adult Education, Training, Learning Management..., ActionScript, Blended Learning, Project Management, Needs Analysis, Graphics, Logo Design, Web Development, Technical Training, Content Development, Content Management, Adobe Creative Suite, Interaction Design
Education
Art Institute of Pittsburgh 2008 — 2013
Digital Diploma, Graphic Design
Villanova University 2005 — 2005
Certificate, Essentials of Project Management
Langevin Learning Services 2004 — 2004
Certificate, eLearning Specialist
Bellevue College 1997 — 1999
Associate of Arts in Media Communications, Graphics & Animation
Bellevue College 1997 — 1999
Associate of Arts in Media Communications, Multimedia & Web Authoring
Premera Blue Cross September 2014 - Present
Premera Blue Cross September 2012 - Present
HDR, Inc. January 2003 - January 2012
Compass Group November 2001 - January 2002
Pakana Corporation January 2000 - January 2001
Asera, Inc 2001 - 2001
Compass Group SA January 2000 - December 2000
Bankmark January 1999 - January 2000
Bankmark January 1997 - January 1999
KSNI/KSMA January 1996 - January 1997
Skills
Strategic Planning, Project Planning, Change Management, Organizational..., Organizational Change, Succession Planning, Management Consulting, Compliance, Research, Scheduling, Scope Management, Performance Management, Performance Improvement, Project Management, Business Process..., Program Management, Marketing Strategy, Management, Proposal Writing, Leadership, Process Improvement, Strategy
Education
Aspen University 2008 — 2009
Masters, Business Administration; Project Management
Western Washington University 1991 — 1994
Bachelor of Arts, English; Communications
Peninsula Community College 1989 — 1991
Associate of Arts, Journalism Emphasis
Forks High School
Vertafore June 2013 - December 2013
Premera Blue Cross February 2013 - June 2013
DTI LLC August 2012 - January 2013
7 Simple Machines June 2012 - August 2012
Coinstar March 2012 - May 2012
Billing Revolution, Inc. September 2011 - March 2012
EPORIA eCommerce May 2010 - August 2011
Wizards of the Coast June 2009 - May 2010
Lumedx September 2004 - April 2008
Microsoft Corporation 1995 - 2004
Skills
Oracle SQL, Access SQL, SQL Server SQL, Microsoft SQL Server, SQL, XML, Access, C#, Business Intelligence, E-commerce, Cloud Computing, Agile Methodologies, .NET, ASP.NET, Web Services, Scrum, T-SQL, JavaScript, Software Development
Education
Alma College 1981 — 1985
Bachelor of Arts, History
Lincoln High School 1978 — 1981
High School Diploma
Premera Blue Cross March 2010 - Present
Skills
Mental Health, Behavioral Health, Case Managment, Psychotherapy, Mental Health Counseling, Life Transitions, Counseling Psychology, Treatment, Family Therapy, Mindfulness, Personal Development, Psychology, Self-esteem, Group Therapy, CBT, Grief Counseling, Post Traumatic Stress, Stress Management, Stress, Crisis Intervention, Prevention, Program Development, Addiction Recovery, Meditation
Education
Bastyr University 2000 — 2002
Premera Blue Cross May 2014 - Present
Premera Blue Cross July 2012 - May 2014
Yakima Valley Farm Workers Clinic September 2010 - July 2012
Children's Medical Center Dallas June 2008 - September 2010
Children's Medical Center June 2007 - December 2007
Skills
Physician Relations, Healthcare Management, Process Improvement, Hospitals, EHR, Healthcare Information..., Healthcare, Revenue Cycle, Healthcare Consulting, Strategic Planning
Education
Baylor University - Hankamer School of Business 2006 — 2008
Master of Business Administration (M.B.A.), Healthcare Administration
Seattle Pacific University 2000 — 2004
Bachelor of Arts, Educational Ministries
Premera Blue Cross July 2014 - Present
Harrison Medical Center March 2013 - July 2014
Harrison Medical Center July 2009 - March 2013
Harrison Medical Center June 2008 - July 2009
Olympic College August 2006 - July 2008
Skills
Project Management, Active Directory, Customer Service, Windows Server, Network Administration, Troubleshooting, Windows 7, Software Documentation, VMware, Microsoft Certified..., SharePoint, Servers, Linux, Software Installation, Laptops, Operating Systems, Technical Support, Visio, System Administration, XP, Security, Virtualization, Networking, Help Desk Support, Citrix, SCCM, DHCP, High Availability..., Hardware, Network Security, DNS, Microsoft Exchange, System Deployment, Computer Hardware, Windows XP
Education
American InterContinental University 2008 — 2009
Master's, Information Technology, Internet Security
The TriZetto Group December 2008 - Present
The TriZetto Group July 2004 - August 2008
Premera Blue Cross August 2000 - March 2003
CVS Caremark August 1999 - August 2000
Self-employed September 1998 - August 1999
PacifiCare (a UnitedHealthcare Company) April 1992 - August 1998
Banner Health System December 1986 - August 1991
Columbus City Schools November 1980 - November 1986
Education
Arizona State University West 1987 — 1994
Masters, Business Administration
The Ohio State University 1966 — 1970
BS, Computer & Information Science
CareSource Management Group January 2013 - Present
United Healthcare - Nevada Market 2004 - Present
United Healthcare September 2004 - December 2012
United Health Nevada Market September 2004 - December 2012
Premera Blue Cross August 2001 - December 2004
IBM Global Business Services May 2004 - August 2004
Miracle Software Inc. January 1997 - August 2004
Miracle Software Systems 1998 - 2004
Aditya Birla Group January 1993 - March 2000
Regional Research Laboratories (RRL - Government Of India), Bhubaneswar, India January 1992 - July 1992
Skills
Requirements Analysis, Oracle, Business Analysis, Agile Methodologies, SQL, Software Project..., Microsoft SQL Server, Integration, Management, SOA, Vendor Management, Sybase, C#, Crystal Reports, T-SQL, Business Intelligence, EDI, Enterprise Architecture
Education
Andhra University 1988 — 1990
Masters, Mineral Process Engineering
GITAM 1983 — 1987
B.E, Mechanical Engineering
Premera Blue Cross January 2013 - Present
Seattle Children's Hospital October 2005 - January 2013
Skills
Leadership, Program Management, Customer Service, Employee Training, Conflict Resolution, Newsletters, Healthcare, Research, Advocate Development, Public Speaking, Nonprofits, Program Development
Education
University of New Brunswick 2004 — 2005
Master of Philosophy (MPhil), Policy and Ethics
Baylor University 2000 — 2002
Bachelor of Fine Arts (BFA), Theatre Performance
Nordstrom February 2010 - June 2013
Premera Blue Cross February 2002 - August 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Data Entry, Skin Care, PowerPoint, Outlook, Filing, Medical Records, Healthcare Information..., Health Insurance, Telephone Skills, Makeup Artistry, Personal Care
Education
Edmonds Community College 2014 — 2015
Student, Health/Health Care Administration/Management
Bellevue Community College 1986 — 1989
Associate of Arts (AA), Fashion Merchandising
Premera Blue Cross August 2015 - Present
Premera Blue Cross April 2015 - Present
Premera Blue Cross December 2012 - Present
Washington Mutual / JP Morgan Chase 2002 - 2009
Corestaff Serivces 1999 - 2002
General Employment July 1998 - July 1999
Arizona Attorney General's Office 1995 - 1998
Skills
Conflict Resolution, Mediation, Employee Relations, Recruiting, Onboarding, Training, Succession Planning, Human Resources, Performance Management, Organizational..., Workshop Facilitation, Employee Benefits, Workforce Planning, HR Policies, Leadership
Education
Columbia College (SC) 2000 — 2002
MA, Conflict Management
Arizona State University 1991 — 1995
BA, Communication
SNAP Spokane Neighborhood Action Partners February 2015 - Present
The Turning Point May 1994 - May 2015
School of St. Jude June 2012 - August 2014
Premera Blue Cross July 2011 - July 2012
Premera Blue Cross June 2010 - July 2011
Premera Blue Cross September 2009 - June 2010
Catholic Community Services May 2003 - August 2009
Overlake Hospital 2000 - 2003
Evergreen Healthcare September 1997 - October 2000
Church Council of Greater Seattle September 1994 - June 1997
Skills
Project Management, Job Coaching, Contract Negotiation, Life Coaching, Strategic Planning, Leadership Development, Public Speaking, Non-profits, Fundraising, Organizational..., Healthcare, Community Outreach, Leadership, Program Management, Process Improvement, Change Management, Managed Care, Event Planning, Team Building, Program Development, Nonprofits, Coaching, Training, Management, Volunteer Management
Education
Seattle Life Coaching Training 2012 — 2012
Certification in Life Coaching, :Life coaching
TEFL Institute 2012 — 2012
TEFL Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor
Antioch University Seattle 1992 — 1994
Masters, Organizational Development
Gonzaga University - School of Business Administration 1980 — 1984
BA, Business Administration
Aspen Dental Management, Inc. (ADMI) June 2014 - Present
Living Paint Studios July 1996 - Present
T-Mobile April 2012 - May 2014
The Driver Training Group September 2009 - December 2011
BidSpotter August 2010 - February 2011
MediaPro March 2008 - September 2009
Premera Blue Cross March 2004 - March 2008
Electric Lightwave August 2001 - March 2004
Washington State University January 2002 - January 2003
Lioninc.com 1999 - 2000
Education
Art Institute of Seattle 1995 — 1997
Associates of Applied Arts, Computer Animation/Multimedia
Clover Park High School
Premera Blue Cross September 2013 - Present
Recent graduate of Everest College February 2012 - October 2012
JC Flooring Consulting LLC August 2011 - January 2012
Viamedia June 2010 - August 2011
WaveDivision Holdings, LLC March 2003 - April 2009
Skills
Advertising, Advertising Sales, Sales Management, Online Advertising, Medical Terminology, Sales, HIPAA, Recruiting, Television, Customer Service, Account Management, Marketing, Marketing Strategy, Salesforce.com
Education
Everest College-Seattle 2012 — 2013
Diploma - Mediacal Insurance Billing and Coding, Medical Coding, 3.86
Walla Walla University 1971 — 1972
Business Admin
Sutter Health April 2012 - Present
Lucile Packard Children's Hospital March 2011 - April 2012
Hoag Hospital September 2008 - March 2011
Washington Mutual Home Loans 2005 - 2008
Premera Blue Cross 2004 - 2005
Skills
Healthcare Information..., HL7, Healthcare, Program Management, Software Project..., MS Project, PMP, Epic Systems, Business Analysis, Business Intelligence, Cross-functional Team..., EHR, EMR, IT Strategy, ITIL, Informatics, Integration, PMO, Project Management, Requirements Gathering, SDLC, Visio
Education
Arizona State University
Bachelor of Science (B.S.), Computer Information Systems
Premera Blue Cross May 2012 - Present
eMedia Music December 2010 - May 2012
Ray Braun Design July 2006 - November 2007
Laurel Ink, Inc. 2004 - 2006
Skills
Graphic Design, Web Design, Illustrator, InDesign, Graphics, User Experience, Photoshop, Illustration, Logo Design, User Interface Design, Creative Direction, Adobe Creative Suite, Visual Design, Art Direction, Animation, User Experience Design, Information Architecture, Flash, Microsoft Office, Interaction Design, User-centered Design, CSS, Dreamweaver, HTML, Information Design, Typography, Layout, Advertising, Vector Illustration, Motion Graphics, Information Graphics, Communication, Mac, Prototyping, Front-end Development, XHTML, Visual, zmags, HTML Emails
Education
School of Visual Concepts 2011 — 2011
User Experience
School of Visual Concepts 2007 — 2007
Intermediate Dreamweaver
University of Washington 1994 — 1995
CE Certificate, Computer Graphics
Seattle Central College 1991 — 1993
AA, Liberal Arts
Art Institute of Seattle 1988 — 1990
AA, Visual Communications
Atos International November 2010 - July 2015
Federal Home Loan Bank of Seattle February 2005 - August 2010
Premera Blue Cross August 2002 - December 2003
Alliance Data (Formerly known as CONNEXT) March 1998 - August 2001
Seafirst Bank (Acquired by Bank of America) September 1997 - March 1998
The Boeing Company June 1983 - September 1997
Skills
COBOL, Testing, CICS, Visio, Business Analysis, Troubleshooting, Microsoft SQL Server, PL/SQL, Requirements Analysis, DB2, JCL, Endeavor, Disaster Recovery, SharePoint, VSAM, Fileaid, System Testing
Education
Bellevue College 2004 — 2004
Microsoft Certified Application Developer
North Seattle College 1980 — 1982
Associates, Data Processing
St. John's University Collegeville, MN 1971 — 1973
Psychology
Self Employed January 2002 - Present
Premera Blue Cross April 2004 - April 2015
Harney District Hospital August 2002 - March 2004
Providence Kodiak Island MC October 1998 - July 2002
Skills
Utilization Management, Case Managment, Certified Case Manager, Disease Management, Managed Care, Home Care, Healthcare, Nursing, Healthcare Management, Chronic Care..., Case Management, Medicaid, Health Insurance, HIPAA, Leadership, Team Building, Hospitals, Utilization Review, Inpatient
Education
University of Colorado Health Sciences Center 1978 — 1980
BSN, Registered Nursing/Registered Nurse
Arapahoe Community College 1976 — 1978
none, Pre-Nursing Studies, 3.95
FedEx Services November 2014 - Present
Group Health Physicians Administration October 2013 - February 2014
Seattle Children's Hospital May 2013 - October 2013
Hooting Owl Granola May 2010 - August 2012
Amazon January 2009 - May 2010
Starbucks Coffee Company January 2005 - February 2009
Premera Blue Cross May 2004 - May 2005
GGLO January 2001 - February 2004
Skills
Social Networking, Public Relations, Office Management, Social Media, Time Management, PowerPoint, Microsoft Publisher, Microsoft Office, SharePoint, Corporate Events, Master Scheduling, Executive Support, Employee Training, Event Planning, Leadership, Outlook
Education
Art Institute of Seattle
AA, Commercial Photography
Plaster Group, LLC May 2015 - Present
Premera Blue Cross May 2013 - May 2015
Boeing August 2011 - April 2013
The Biodesign Institute at Arizona State University February 2010 - November 2011
Intel Corporation September 2009 - May 2010
TriWest Healthcare Alliance May 2008 - August 2008
Skills
Data Analysis, Analysis, Microsoft Excel, Tableau, SQL, R, Access, VBA, Financial Modeling, Research, Financial Analysis, Project Management, PowerView, PowerPivot, Data Mining, Budgets, Management
Education
UW Professional & Continuing Education 2013 — 2014
Certificate, Business Intelligence
Arizona State University, W. P. Carey School of Business 2006 — 2010
Bachelor's Degree, Accounting, Finance, Psychology
CIGNA April 2011 - Present
CIGNA Healthcare June 2008 - April 2011
Seattle Children's January 2000 - June 2008
Premera Blue Cross May 1998 - January 2000
First Choice Health July 1996 - May 1998
Skills
Program Management, Project Portfolio..., Process Improvement, Business Analysis, Project Management, Change Management, Business Process..., Visio, Project Delivery, Business Requirements, Managed Care, Hospital Contracting, Credentialing, Provider Network..., Provider Relations, Clinical Development, Physician Network..., International Hospital...
Education
Baylor University
Augustana Care Corporation March 2011 - Present
Medstat Inc February 2006 - May 2009
Premera Blue Cross May 2003 - June 2005
Everett Community College January 2005 - May 2005
Skills
Healthcare, Nursing, Healthcare Management, EMR, BLS, Patient Education, Medication..., Nursing Management, Health Education, Cpr Certified, ACLS, Healthcare Information..., HIPAA, Medical Terminology, MDS 3.0, Case Managment, Transitional Care, Auditing, Advance Care Planning, Microsoft Office, Geriatric Nursing, Rehabilitation, Registered Nurses, Gerontology, Nursing Process, Long-term Care, Nursing Documentation, BCLS, Care Planning, Nursing Care, Care Plans, Medical Case Management, Long Term Acute Care, End of Life, Strategic Hiring, Policy Writing, Performance Reviews, CPR Certified, Case Management, Hospitals
Education
Arizona State University 2010 — 2011
RN to BSN, Nursing, 4.0
Scottsdale Community College 2008 — 2009
AAS, Nursing, 4.0
Prevail Coaching & Consulting 2004 - July 2012
Seattle Children's Hospital October 2008 - November 2010
Boeing July 2007 - October 2008
Premera Blue Cross 2004 - 2005
Codesic Consulting November 1999 - September 2003
North Seattle Community College 2003 - 2003
University of Washington 1995 - 1999
Skills
Process Improvement, Management Consulting
Education
Bastyr University
MA ABS, Management & Consulting
University of Washington
Bachelors of Science, Botany and Zoology
Premera Blue Cross April 2012 - July 2014
Clean Crawls Inc. October 2009 - January 2012
Integrative Family Health Clinic September 2007 - October 2009
The Home Depot February 2004 - July 2006
Local Union 562 February 1998 - May 2000
Education
Everett Community College 2014 — 2016
Associate’s Degree, Accounting and Business/Management
Everett Community College 2012 — 2012
Lean Six Sigma
Bastyr University 2007 — 2009
Medical Billing
Grassbridge LLC October 2012 - Present
Premera Blue Cross November 2011 - October 2012
Masselow's Restaurant at Northern Quest Resort and Casino July 2010 - October 2011
Washington State University 2009 - 2011
U.S. Bank September 2008 - August 2009
Niko's Greek Restaurant February 2006 - August 2009
Skills
Applicant Tracking..., Recruiting, Statistics, Microsoft Excel, Business Analysis, Talent Acquisition, Technical Recruiting, SAS, Data Mining, Data Analysis, Econometrics, Statistical Modeling, Gauss, Boolean Logic, Salesforce.com
Education
Washington State University 2009 — 2011
M.A, Applied Economics
Eastern Washington University 2006 — 2008
Bachelors of Science, Exercise Science
Keimyung University 2005 — 2006
Korean Language and Culture
Jimmys Deli May 2011 - Present
Rockwood Clinic October 2002 - June 2003
Premera Blue Cross April 1999 - August 2002
Skills
Medical Billing, Medical Insurance, Online claim submission, Customer Service, ICD-9, 10 key, CPT, Medical Terminology, HCPCS, Keyboard Skills, Confidentiality, Medical Software
Education
Anthem Institute-Las Vegas 2009 — 2010
Diploma, Medical Billing and Coding
Premera Blue Cross May 2013 - Present
Baker University 2003 - 2012
Terrill Leech April 2008 - April 2011
John Wornall House Museum August 2004 - April 2008
Heritage League of Greater Kansas City 2004 - 2008
Skills
Grant Writing, Educational Technology, Program Development, E-Learning, Public Speaking, Student Development, Instructional Technology, Staff Development, Admissions, Research, Academic Advising, Classroom, Teaching Adults, Community Outreach, Fundraising, Museums, Curating, History, Tutoring, Grants, Educational Leadership, Program Evaluation, Non-profits, Editing, Exhibit Design, Volunteer Management, Leadership Development, Museum Collections, Event Planning, College Teaching, Historic Preservation, Archives, Museum Education, Courses, Lesson Planning, Lecturing, Scholarly Research, K-12, Elementary Education, American History, Academic Writing, Pedagogy, Writing, Curriculum Development, Teaching, Higher Education, Social Media, Qualitative Research, Cataloging, Teacher Training
Education
Baker University 2001 — 2003
Master of Liberal Arts, American History (United States)
University of Kansas
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
Skagit Valley Hospital June 2010 - Present
Puget Sound Kidney Center April 2011 - September 2011
Arlington Heights Business Enterprises May 2006 - November 2008
Premera Blue Cross January 2001 - July 2001
Skills
Front Office, Back Office, Bilingual, Customer Service, Administrative..., Front-end, Microsoft Office, Cpr Certified, Leadership, Medical Assisting, Problem Solving, Medical law & Ethics, Electronic Records...
Education
Everest College-Everett 2009 — 2010
Medical Assistant, Clinical/Administrative
Everett Community College
Gene Juarez Academy of Beauty
Diploma Manicurist License
The Pacific Institute
My Custom IT April 2015 - Present
Intrinium IT Solutions July 2014 - January 2015
Allied Fire & Security January 2013 - June 2014
Sysco Foods June 2006 - January 2013
Premera Blue Cross September 2003 - April 2006
Cruise West January 2000 - December 2001
Skills
Troubleshooting, Windows, Customer Service, SharePoint, Technical Support, Security, Budgets, System Administration, Team Building, Hardware, Inventory Management, Citrix, Active Directory, LAN-WAN, Group Policy, Client/server, Project Coordination, CCNA, A+ Certified, Xerox Printers, IP PBX, Cabling, WiFi, Server Administration, XP
Education
Bellevue Community College 1985 — 1987
General Studies
Issaquah High School 1981 — 1984
Xbox (Xbox Programming Team) January 2014 - Present
All Star Directories September 2013 - October 2013
ADP/Cobalt March 2013 - September 2013
Office Depot October 2011 - March 2013
Premera Blue Cross January 2010 - September 2011
Regence BlueShield April 2008 - January 2010
Regence BlueShield September 2007 - April 2008
Chico’s June 2005 - January 2007
Skills
CSS, Illustrator, Photoshop, Graphics, HTML, Adobe Creative Suite, XHTML, HTML 5, JavaScript, Flash, Posters, jQuery, UI/UX Design, InDesign, Adobe Premiere Pro, User Interface, Premiere, User Interface Design, Logo Design, ActionScript, PHP, CSS3, ActionScript 3.0, Adobe Flash
Education
Art Institute of Seattle 2010 — 2012
Associate of Applied Arts, Web Design & Interactive Media
University of Washington 2003 — 2007
Bachelor of Science, Psychology
Everett Community College 2001 — 2003
Sears Portrait Studio February 2012 - Present
Sears Portrait Studio February 2012 - Present
Toys R Us November 2011 - January 2012
Premera Blue Cross September 2009 - October 2009
Education
Everest College-Everett 2009 — 2009
Certificate, medical Billing and Coding
Mariner High School 2001 — 2004
GED/Diploma, High School
Premera Blue Cross September 2012 - Present
Skills
Neonatology, Private Pilot, Pediatrics
Education
University of Cincinnati 1978 — 1982
Doctor of Medicine (MD), Pediatrics
Antioch College 1970 — 1974
Bachelor's degree, Education
Premera Blue Cross September 2012 - Present
Children's Community Clinic July 2009 - Present
Kaiser Permanente July 1985 - December 2009
Skills
Spanish, Private Pilot, Healthcare Management, Healthcare, Health Insurance, Neonatology, Pediatrics
Education
Oregon Health and Science University 1996 — 1999
Neonatal-Perinatal Medicine Residency Program
Oregon Health and Science University 1982 — 1985
Resident Pediatrics, Pediatrics Residency Program
University of Cincinnati 1978 — 1982
Doctor of Medicine (MD), Medicine
Portland State University 1976 — 1978
Bachelor of Science (BS), Physical Sciences, Honors
Antioch College 1970 — 1974
Bachelor of Arts (B.A.), Education
Premera Blue Cross February 2007 - Present
Walgreens September 2003 - December 2006
Skills
Written Correspondence, Customer Service, Customer Service..., Communication Skills
Education
Adams State College 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Widefield High School 1995 — 1998