Frontier Communications
Industry: Telecommunications company
DescriptionFrontier Communications Corporation is a telecommunications company in the United States. It was known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008. CEO: Daniel James Mccarthy (3 Apr 2015–) Headquarters: Norwalk, Connecticut, United States Revenue: 9.128 billion USD (2017) Number of employees: 22,736 (2017) Subsidiaries: Frontier North, Frontier Florida, Frontier California, Did you know: Frontier Communications is the eighth-largest multichannel video service provider in the US by total subscribers (961,000). wikipedia.org
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Frontier Communications Employees
Better Business Bureau, Nevada September 2015 - Present
Solar City July 2015 - August 2015
Bestbuy May 2015 - June 2015
Frontier Communications September 2014 - February 2015
GNC April 2014 - May 2014
Microsoft Store September 2013 - December 2013
Skills
Premium Customer..., Technical Support, Internet Troubleshooting, Remote Troubleshooting, Sales Operations, Customer Satisfaction, Long-term Customer..., Retail Sales, Warehouse Control, Shipping & Receiving, Physical Inventory, Call Centers
Education
Adamson University 1982 — 1989
Bachelor of Science (B.S.), Industrial Engineering
Adamson university 1982 — 1989
Bachelor of Science in Industrial Engineering, Industrial Engineering
National Christian Chamber of Commerce February 2015 - Present
InfoPrincess 2009 - Present
uLinkNetwork.com May 2011 - June 2013
Integra Telecom 2010 - 2012
Frontier Communications December 2009 - 2010
XO Communications 2007 - 2009
Plug Power April 2004 - August 2007
Inter- Tel, Inc 1999 - 2004
Skills
New Business Development, Government/Education/Med..., E-rate Specialist, GSA Contracts, CMAS Contracts, National Account..., Contract Negotiation, Project Management, Sales Management, Team Management, Product Training, VoIP Solutions, Needs Analysis, Business Consultation, Customer Care, Customer Service, Contractual Agreements, Account Management, VoIP, Business, Marketing Strategy, Graphic Design, Web Design, Social Media Marketing, Leadership, Sales Operations, Cloud Computing, Telecommunications, Selling, Networking, MPLS, Managed Services, Start-ups, Sales, Business Development, Unified Communications, Direct Sales, Salesforce.com, Strategic Partnerships, Customer Retention, Ethernet, Solution Selling, Training, Small Business, IP, GSA Schedules, Marketing, Enterprise Software, B2B, Management
Education
Sawyer Business College
Associates Degree
American River College 2004 — 2005
Sacramento City College 2003 — 2004
Sacramento City Management Academy 2005 — 2005
Certificate
n/a - currently unemployed August 2015 - Present
Frontier Communications March 2011 - July 2015
Skills
Salesforce.com, Customer Service, Direct Sales, Telecommunications, Higher Education, VoIP, Solution Selling, Wireless, Managed Services, MPLS, Telephony, Management, Strategic Planning
Education
WVU College of Business & Economics, MBA 2002 — 2004
MBA, Technology Management, 3.77
University of Colorado Boulder - Leeds School of Business 1983 — 1985
B.S.
Frontier Communications November 2014 - Present
Myler Disability July 2013 - Present
Spherion May 2012 - Present
Utah Valley Regional Medical Center December 2012 - March 2013
Hot Dog on a Stick November 2010 - August 2012
Skills
Receptionist Duties, Customer Service, Customer Satisfaction, Typing, Medical Terminology, Medical Education, Problem Solving, People Skills, Office Equipment, Coaching, Leadership, Management, Marketing, Microsoft Office, PowerPoint, Public Speaking, Sales, Team Building, Time Management, Strategic Planning, Account Management, Microsoft Word, Microsoft Excel
Education
Kaplan University-Davenport Campus 2014 — 2018
Bachelor's Degree, Clinical Psychology
AmeriTech College-Provo 2011 — 2012
Medical Assisting, Medical/Clinical Assistant, 3.0
North Sanpete High School 2006 — 2008
HS Diploma, General, 3.0
Frontier Communications September 2015 - Present
Norwalk Hospital November 2014 - June 2015
Pitney Bowes March 2004 - October 2013
HighReach Learning September 1993 - September 1995
KLM Royal Dutch Airlines 1988 - 1993
Skills
Sales Process, Cold Calling, B2B, Customer Retention, Customer Service, Solution Selling, Direct Sales, Management, Social Media, Microsoft Office, Siebel, Pathfinder, Yahoo Search, Google Search, CRM, Selling, Sales, Account Management, Contract Negotiation, Imsprod, Facebooking, Pinterest, Twitter, Social Media Outreach, Face to Face Selling, Face to Face..., Relationship Management, Added Value Sales, Software Solution Sales, Web Based Marketing..., Committed to..., Always Punctual, Travel Arrangements, Airline Reservations, Leasing, Airlines, Telecommuting, Microsoft Word, Microsoft Excel, PowerPoint, Cloud-based technology..., Cerner, Lotus Notes, Administration, Receptionist Duties, Data Entry
Education
Quinnipiac University 2014 — 2014
Advance Graduate Certificate in Social Media, Social Media
Albertus Magnus College 2003 — 2005
Master of Science in Management (M.S.M.), Management
Ithaca College 1984 — 1988
Bachelor of Science (B.S.), Psychology and Business (dual major)
Woodlands High School 1980 — 1984
Regents Diploma, General Studies
BOK Financial May 2013 - Present
Saxon Mortgage November 2009 - May 2013
JP Morgan Chase June 2008 - November 2009
EMC Mortgage, a subsidary of Bear Stearns August 2004 - June 2008
Frontier Communications March 1997 - August 2004
Skills
Performance Management, Incentive Programs, HRIS, Deferred Compensation, PeopleSoft, Succession Planning, Onboarding, Benefits Administration, Employee Benefits, Employee Engagement, Employee Relations, Executive Management, Human Resources, Leadership, Process Improvement, Talent Acquisition, Talent Management, Vendor Management, Workforce Planning
Education
Amberton University
Masters of Science, Human Relations and Business
The University of Texas at Dallas
Bachelors, Psychology
Frontier Communications July 2014 - Present
Literacy Network February 2014 - July 2014
ITT Technical Institute December 2013 - July 2014
Dawn's Food July 2013 - August 2013
Portage Cab June 2012 - July 2013
US Army November 2008 - December 2011
Coastal Auto Spa May 2006 - November 2008
Skills
Network Administration, Help Desk Support, Food Packaging, Auto Detailing, Customer Service, Security, Troubleshooting, Laptops, Computer Hardware, Windows 7, Computer Security
Education
ITT Technical Institute-Madison 2013 — 2015
East Bay High School
OHSU Oregon Health & Science University January 2015 - Present
ESCO Corporation February 2006 - April 2007
Wells Fargo July 2003 - February 2006
Wells Fargo September 2000 - July 2003
Frontier Communications June 1999 - September 2000
HEB Hospital October 1998 - June 1999
State of Washington April 1998 - October 1998
US Navy January 1994 - September 1996
Skills
Administrative..., Office Management, Travel Arrangements, Outlook, Calendaring, Calendars, Executive Support, Event Planning, Office Administration, Microsoft Office, Confidentiality, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Spreadsheets, Executive..., Expense Reports, Event Management, Data Entry, Administrative...
Education
Amberton University
BS Human Relations and Business
Frontier Communications / TEKsystems January 2015 - Present
Frontier Communications June 2014 - January 2015
University of Texas at Dallas August 2013 - August 2014
University of Texas at Dallas February 2014 - May 2014
Glodyne Technoserve Ltd November 2012 - May 2013
CMC LTD July 2012 - October 2012
White Pearl Web Pvt Ltd June 2011 - May 2012
Skills
Programming, Java, J2EE Application..., J2EE Web Services, Oracle, MySQL, Microsoft SQL Server, SpringSource, Struts, Hibernate 3.1, C++ Language, Volunteering, Event Planning, Event Management, Help Desk Support, AJAX, XML, Tomcat, Hibernate, Eclipse, JSP, Spring, Java Enterprise Edition, Servlets, OOP, jQuery, Design Patterns, Web Applications, CSS, Android, Apache, Object Oriented Design, NetBeans, JavaScript, JSON, Linux, HTML 5, Databases, Scrum, Software Engineering, Software Development, C++, HTML, C, VB.NET, Python, JSF, Android Development, Mobile Applications, Operating Systems
Education
The University of Texas at Dallas 2013 — 2015
Master's degree, Computer Science, 3.591
Hasmukh Goswami College Of Engineering 2008 — 2012
Bachelor's Degree, Computer Engineering, 3.8/4.0
Frontier Communications March 2014 - Present
Frontier - Intuit March 2014 - Present
Shopko September 2013 - March 2014
Vivint June 2013 - July 2013
Intermountain Staffing November 2012 - March 2013
Opinionology August 2012 - November 2012
Cardinal September 2004 - August 2005
DELL/SPHERION January 2004 - August 2004
Umpqua Community College January 2003 - June 2004
VA Roseburg Healthcare January 2000 - May 2003
Skills
Customer Service, Sales, Interpersonal..., PowerPoint, Facebook, Event Planning, Microsoft Word, Microsoft Office, Research, Microsoft Excel, Social Networking, Volunteer Management, Public Speaking, Access, Non-profits, Communication Skills, Desktop Publishing, Organizational..., Data Entry, Filing, Clerical Skills, People Skills, Telephone Skills, Highly motivated..., Close Attention to..., Work Independently with..., Handle Confidential..., Knowledge-hungry Learner, Open-mindedness, Highly versatile, Flexible approach to..., Interact with All..., Marketing, Time Management, Critical Thinking, Office Management, Office Administration, Editing, Outlook, Phone Etiquette, Administrative..., Customer Satisfaction, Payroll, Interviews, Administration, Teamwork, Human Resources, Hiring, Budgets, Nonprofits
Education
American InterContinental University 2011 — 2013
BBA, Business Administration, 3.05 GPA
Umpqua Community College 2000 — 2006
Desktop Marketing
U.S. Army Aviation Center of 1995 — 1995
Aviation Operations Specialist
Emmett High School 1993 — 1994
Diploma
Freddie Mac October 2014 - Present
Citizens Property Insurance April 2012 - September 2014
Verizon March 2011 - April 2012
Frontier Communications January 2011 - February 2011
Verizon July 2008 - December 2010
CS Department, Alabama A&M University September 2006 - April 2008
Fortek software Solutions Pvt Ltd June 2004 - August 2006
Skills
Oracle SOA Suite, Unix Operating Systems, OSB, OWSM, Oracle BPEL, BAM, WSDL, XML Schema, XSD, XQuery, XPath, XSLT, SoapUI, Weblogic, ESB, Oracle E-Business Suite, XML, Middleware, Oracle Fusion Middleware, Solution Architecture, BPEL, JDeveloper, JMS, WebSphere MQ, Java, EAI, SOA, webMethods, Business Process Design, BPMN, WebLogic
Education
Alabama Agricultural and Mechanical University 2006 — 2008
Master's degree, Computer Science
Adhiyamaan college of engineering, Tamilnadu 2000 — 2004
Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering
Sri Chaitanya Jr College - Vijayawada 1998 — 2000
Intermediate, MPC
Sri Krishna veni talent high school
nfrastructure October 2014 - Present
nfrastructure October 2014 - Present
TekStstems 2015 - 2015
MyComm Technologies Ltd 2013 - 2014
Frontier Communications April 2006 - December 2012
Nortel Networks July 2000 - August 2005
Skills
PMP, Vendor Management, Wireless, PMO, Program Management, Project Delivery, Software Project..., Integration, SDLC, Telephony, IP, Requirements Analysis, Telecommunications
Education
American Public University System 2012 — 2015
Bachelors Science, Computer and Information Systems Security/Information Assurance
Gloversville, New York
Na 1999 - Present
Frontier Communications 1999 - 2012
Coldwater Creek 1995 - 1999
Skills
Quilting, Crocheting, Bowling
Education
Headmasters School of Hair Design 1990 — 1991
Licensed Nail Tech
Marion A Peterson High School 1968 — 1972
Frontier Communications June 2014 - November 2014
HealthMarkets July 2012 - June 2014
Frontier Communications October 2011 - April 2012
Verizon, VITL Technical Support Group September 2010 - August 2011
Centrica PLC, Direct Energy December 2008 - January 2010
Alliance Data September 2006 - September 2008
Verizon Alliance Cost Management March 2004 - August 2006
TXU Utilities April 2003 - February 2004
Securus January 2001 - March 2003
Verizon Data Services March 1999 - January 2001
Skills
Testing, Visio, Business Analysis, Requirements Gathering, User Acceptance Testing, Vendor Management, Software Documentation, Agile Methodologies, Process Improvement, Integration, Project Management, Telecommunications, SQL, Call Centers, Software Project..., Business Process..., Unix, XML, Cross Functional Team..., Competitive Analysis, Training, Economics
Education
Iona College 1981 — 1983
Bachelor of Arts (B.A.), Economics
Amarillo College
Amberton University
Master of Business Administration (MBA), Finance and Financial Management Services
Frontier Communications December 2012 - Present
Technisource January 2012 - December 2012
TEKsystems November 2011 - January 2012
TEKsystems September 2010 - November 2011
Alpha Rae Personnel,Inc. June 2010 - September 2010
Kforce Technical Staffing April 2010 - May 2010
Kelly Services April 2010 - April 2010
SmartIT June 2008 - November 2009
Apex Systems August 2007 - June 2008
Brooksource January 2007 - August 2007
Skills
Laptops, Active Directory, Windows XP, Technical Support, Windows 7, Software Documentation, Citrix, Cisco Technologies, Troubleshooting, VPN, Software Installation, Networking, Outlook, Windows, TCP/IP, Hardware, Lotus Notes, System Administration, Microsoft Excel, Data Center, Help Desk Support, Desktop Computers, System Deployment, Windows Vista, Printers
Education
TechSkills-Indianapolis 2005 — 2006
Certifications: A+, Network+, MCP, MCSA, Information Technology, A+
Indiana University-Purdue University at Indianapolis 2001 — 2003
General
ABC Financial Services, Inc December 2012 - Present
ABC Financial Services December 2012 - September 2013
Convergys July 2011 - December 2012
Frontier Communications August 2009 - July 2011
Skills
Microsoft Office, Microsoft Excel, Outlook, Typing, Telephone Skills, Telecommuting
Education
Allen School-Brooklyn 2011 — 2012
Medical Billing and Coding
The Allen School 2011 — 2012
Allen School of Medical Sciences
General Motors June 2013 - Present
Alma College September 2012 - April 2013
Frontier Communications June 2012 - September 2012
Skills
People Skills, Telephone Skills, IEX Total View, Siebel 7.x, Product Marketing, Event Planning, Microsoft Excel, Event Management, Client Billing, Receptionist Duties, Waitressing, Writing, Coordinating Events, Avaya, Highly detail oriented
Education
Alma College 2009 — 2013
Bachelor of Arts (BA), Psychology and English Minor
Frontier Communications January 2011 - Present
Skills
Customer Service, Collections, Data Entry, Data Research, Order Fulfillment, Office Administration, Office 2010, Computer Proficiency
Education
Harrison College-Fort Wayne 2009 — 2014
Bachelor of Science (BS), Business Management
Frontier Communications October 2014 - Present
AT&T January 1997 - October 2014
Bridgeport Sound Tigers October 2001 - April 2008
New Haven Knights 2000 - 2001
Beast of New Haven 1997 - 1999
Elm City Citizen Newspapers October 1993 - April 1998
MetLife Long-Term Care January 1993 - January 1997
Hartford Whalers September 1990 - May 1991
WTNH-TV 1989 - 1990
Skills
Marketing Communications, Press Releases, Public Relations, Sales, Sports Marketing, Customer Service, Media Relations, News Writing, Editing, Creative Writing, Promotions, Account Management, Event Management, Cold Calling, Copy Editing, Copywriting, Sports, Newsletters, Social Media, Marketing, Social Networking, Storytelling
Education
Quinnipiac University 1999 — 2002
Master of Science (M.S.), Journalism
Albertus Magnus College 1991 — 1992
Bachelor of Arts (B.A.), Communication and Media Studies
Hampshire College 1987 — 1990
Communication, Journalism, and Related Programs; psychology
University of New Haven
Certificate, Sports Management
EMC August 2014 - Present
consilium1 January 2014 - August 2014
consilium1 March 2013 - January 2014
EarthLink October 2012 - March 2013
EarthLink June 2011 - October 2012
MIS Resources, Inc. February 2004 - May 2011
Frontier Communications October 2005 - January 2007
Bluetie Software 2004 - 2005
Compuserve/UUNET September 1998 - February 2003
Skills
Data Center, Cloud Computing, Virtualization, VMware, Firewalls, Microsoft Exchange, Enterprise Software, CCNA, Professional Services, Co-location, MPLS, Telecommunications, Management, SaaS, Cisco Technologies, Solution Selling, SQL, Network Security, Security, Storage Area Networks, Information Security, A+, Business Objects, Microsoft Certified..., VoIP, VTSP, Enterprise Architecture, Disaster Recovery, Infrastructure, IaaS, Servers, Solution Architecture, IT Service Management, Telephony, Pre-sales, WAN, Managed Services, Selling, Hosted Services, Unified Communications, Business Continuity, Sales Process, Direct Sales, IP, Information Technology, Storage, Network Design, Strategy, Sales
Education
Alfred University
Computer Science, Business Admin
Mother of Sorrows
Frontier Communications March 1985 - Present
Skills
VMware, Training, VoIP, Telecommunications, Managed Services, Vendor Management, Call Centers, Technical Support, T1, Troubleshooting, Network Engineering, Data Center, Switches, Cisco Technologies, Network Design, Ethernet, WAN, Call Center, IP, Wireless, Operations Management, Leadership, Computer Network..., Metro Ethernet, Broadband, Telephony, DSL, MPLS, Routers, Frame Relay, Cabling, Provisioning, Optical Fiber, ATM networks, Avaya, LAN-WAN, SIP Trunking, Fiber Optics, DWDM, Co-location, Unified Communications, TCP/IP, Wireless Security, Wireless Networking, SIP, ISDN, BGP, VPN, Internet Services, Juniper
Education
Alfred State College - SUNY College of Technology 1982 — 1984
Data Processing
R.L. Thomas High School 1978 — 1982
Regents
RIT
Telecommunications Management
Owens Corning June 2014 - Present
St. John's Jesuit High School and Academy June 2013 - Present
Frontier Communications January 2014 - March 2014
Adrian College August 2009 - June 2013
North West Ohio Soccer Association July 2007 - September 2009
Maumee Soccer Centre November 2006 - March 2009
Skills
Leadership, Soccer, Sales, Coaching, Microsoft Office, PowerPoint, Time Management, Public Speaking, Event Planning, Social Media, Microsoft Word, Microsoft Excel, Customer Service, Facebook, Team Leadership, Sports
Education
Adrian College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Management
Maumee High School 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sunshine State One Call of Florida May 2014 - Present
Protection 1 Security Solutions September 2012 - May 2014
Frontier Communications March 2011 - May 2012
Convergys 2011 - 2011
JPMorgan Chase September 2001 - January 2009
Skills
Call Center, Customer Satisfaction, Telemarketing, Account Management, Avaya, Customer Service, Cold Calling, Team Building, Performance Management, New Business Development, Sales Management, Direct Sales, Strategic Planning, Coaching, Microsoft Office, Team Management, Call Centers, Banking, Team Leadership, Customer Experience, Customer Retention, Sales
Education
Lincoln Technical Institute-Fern Park
Medical Assistant/Basic X-ray Technician
InfoVision May 2015 - Present
Verizon Data Services September 2012 - April 2015
Frontier Communications July 2010 - August 2012
Verizon November 2009 - June 2010
Verizon March 2005 - November 2009
Verizon October 2004 - November 2009
Verizon November 2000 - September 2004
Wipro Technologies May 2000 - October 2000
NORDIC INFOSOFT November 1999 - April 2000
INFOTECH ENTERPRISES October 1997 - October 1999
Skills
Telecommunications, Business Intelligence, .NET, Vendor Management, Web Applications, Business Analytics, Machine Learning, Predictive Analytics, Web Performance
Education
Indian Institute of Technology, Hyderabad 2014 — 2014
Certificate in Predictive Analytics, Predictive Analytics
The University of Dallas 2007 — 2007
PGDM, Management & Consulting
Andhra University 1995 — 1997
Master of Technology (M.Tech.), Communications
Andhra University 1991 — 1995
Bachelor of Engineering, Electronics and Communications
APRS 1986 — 1989
Monroe Plan for Medical Care December 2003 - Present
Frontier Communications January 2000 - January 2001
CNF Postal, Rochester, NY 1998-2000 June 1998 - January 2000
Skills
Claim, Insurance, Data Entry, Health Insurance, Spreadsheets, Microsoft Excel, Property & Casualty..., Outlook, Accounts Payable, Accounts Receivable, Medicare, Accounting, Access, Microsoft Word, Customer Service, QuickBooks, Medicaid, Workers Compensation, Commercial Insurance
Education
Everest Institute-Rochester 2010 — 2012
Associate of Science (AS), Accounting
Continental School of Beauty Culture-Rochester 2005 — 2007
Cosmetology License, Cosmetology, Barber/Styling, and Nail Instructor
Monroe Community College 1997 — 2000
Associate of Arts and Sciences (A.A.S.), Executive Assistant/Executive Secretary
BlueTie, Inc. October 2012 - July 2015
Modis Consulting (Contract @ Xerox) August 2011 - November 2012
Technisource (Contract @ Earthlink Business) December 2010 - August 2011
Ajilon Consulting August 2009 - October 2010
Frontier Communications April 2006 - June 2009
Verizon Communications October 1999 - April 2006
Sterling Volunteer Fire Company 2002 - 2006
Verizon 1999 - 2006
TEKsystems December 1998 - October 1999
NetAccess August 1996 - December 1998
Skills
Solaris, Solaris Zones, SPARC, Linux, Red Hat Linux, Debian, EMC Storage, EMC Networker, EMC Avamar, Virtualization, VMware ESX, High Availability, Load Balancing, DNS, BIND, PowerDNS, E-mail Servers, SMTP, qmail, Zimbra, Web Applications, Apache, Tomcat, Internet Services, MySQL, Bind, Servers, Unix, System Administration, CentOS, RedHat
Education
Alfred State College - SUNY College of Technology 1993 — 1995
AAS, Information Systems
Joyce's Bookkeeping & Tax Service January 1996 - Present
Experis Finance December 2013 - February 2014
PepsiCo - Pepsi Beverages Company April 2012 - January 2013
Beckson Manufacturing March 2010 - March 2012
H. Muehlstein & Company Inc., October 2007 - December 2008
Frontier Communications February 2003 - March 2007
Skills
Tax, Income Tax, Bookkeeping, Small Business..., Budgeting, Accounting, IRS, Analysis, Tax Research, Federal Tax, Financial Reporting, Tax Preparation, Use Tax, Tax Accounting, Tax Returns, Partnership Taxation, Accounts Payable, Property Tax, Payroll, Auditing, International Tax, Tax Law, FASB, Corporate Tax, Excel, Reconciliation, Sales Tax, Tax Services, Financial Accounting, Tax Compliance, Tax Audits, General Ledger, Quickbooks, Account Reconciliation, Journal Entries, Accounts Receivable, Preparation, Cash Flow, Audit, Payroll Taxes, Accountants, Cost Accounting, SOX, Balance, Depreciation, General Accepted...
Education
Albertus Magnus College 2011 — 2013
Master Degree, Business Management/Accounting
University of Bridgeport 2009 — 2011
Bachelor of Science in Business Management, Finance / Accounting
Frontier Communications February 2015 - Present
Expeditor Systems, Inc. June 2013 - June 2014
Total Communications, Inc. November 2012 - June 2013
Signet Systems April 2004 - October 2011
Total Communications 2001 - 2004
Expeditor Systems 1989 - 2001
Skills
Telecommunications, Account Management, Sales Management, Sales, New Business Development, VoIP, Unified Communications, Solution Selling, CISCO CSE CERFICATION, IP, Direct Sales, Sales Process, Virtualization, Cisco Technologies
Education
Alfred State College - SUNY College of Technology
Alfred State College - SUNY College of Technology
Gowanda Central High School, Gowanda NY
David Glasgow Farragut School, Rota, Spain
Sassari School, Sonoma, CA
ShoreTel December 2013 - Present
ShoreTel November 2011 - December 2013
ShoreTel / M5 Networks June 2010 - November 2011
ShoreTel / M5 Networks January 2010 - June 2010
Frontier Communications February 2009 - December 2009
Skills
Training, Project Management, VoIP, Technical Support, Employee Training, Call Centers, Computer Hardware, Salesforce.com, Vendor Management, Customer Satisfaction, Managed Services, Sales, Telecommunications, Networking, CRM, Woodworking, Harp Making, Bartending, Training & Development, Training Administration, Profit Margins, Business Analysis, Financial Analysis, Gross Margin, Cloud Computing, Management
Education
The University of Texas at Austin 2015 — 2015
Managing Mental Agility, Mental agility
Monroe 2-Orleans BOCES Center for Workforce Development 2008 — 2009
Certificate, Computer Support Specialist
Home Schooled 1991 — 2003
K - 12, Grade school
Level 3 Communications March 2008 - April 2012
Broadwing Communications March 2005 - October 2006
MCI 2003 - 2005
Sprint 2002 - 2003
Global Crossing 1998 - 2002
USN Communications 1996 - 1998
Frontier Communications 1992 - 1996
Skills
Solution Selling, Managed Services, Professional Services, Contract Negotiations, VoIP, Telecommunications, Wireless, Contract Negotiation, Co-location, Unified Communications, Direct Sales, IP, Account Management, Telephony, Cloud Computing, Data Center, MPLS
Education
Albion College 1988 — 1992
BA, Economics and Management, Visual Arts
Frontier Communications February 2015 - Present
Frontier Communications March 2013 - February 2015
Netranom Communications September 2011 - March 2013
Netranom Communications April 2010 - September 2011
Kraft Power April 2009 - April 2010
Watcon, Inc January 2007 - April 2009
Technology Solutions May 2006 - December 2007
Burco Utility & Railroad Supply/IBM January 2000 - January 2006
WVDHHR January 1998 - January 2000
Mountaineer Gas Company January 1992 - January 1998
Skills
Program Management, Business Strategy, Information Technology, Sales Management, Leadership, Operations Management, Strategy, Management, Account Management, Business Planning, New Business Development, Telecommunications, Project Management, Sales Operations, Process Improvement, Contract Negotiation, Training, Marketing Strategy, Sales, Team Building, Sales Process, B2B, Cross-functional Team..., Solution Selling, Marketing, Human Resources, Budgets, Salesforce.com, Vendor Management, Networking, Change Management, CRM, Analysis, Business Development, Pricing, E-commerce, Direct Sales, Cloud Computing, Strategic Partnerships, Unified Communications, Managed Services, SaaS, Proposal Writing, Start-ups, Professional Services, Wireless, Channel Partners, VoIP, Product Management, Selling
Education
The University of Charleston 2010 — 2011
MBA
American InterContinental University 2008 — 2010
BBA
American InterContinental University 2008 — 2009
Associate of Arts (AA)
Glenville State College 1990 — 1992
Poca High 1986 — 1990
XO Communications March 2011 - Present
Global Crossing 2006 - March 2011
Global Crossing 2002 - 2006
Global Crossing 2000 - 2002
Global Crossing 1997 - 1999
Frontier Communications 1995 - 1997
Skills
Excel, Word, Remote Team Management, PowerPoint, Outlook, Customer Service, Customer Relations, Management, Project Management, Virtual Teams, Managed Services, Networking, Team Leadership, CRM, Telecommunications, Enterprise Software, Salesforce.com, Recruiting, Ethernet, Contract Negotiation, Sales Operations, Microsoft Excel, Microsoft Word, Selling, Team Management, Unified Communications, MPLS, Service Delivery, VoIP, Sales, Troubleshooting, Training, Strategy, Call Centers, Customer Retention, Integration
Education
American InterContinental University 2003 — 2004
MBA, business
University of Rhode Island 1991 — 1995
BA, Communication Studies / Public Relations
Frontier Communications December 2010 - Present
Finger Lakes Technologies Group September 2007 - December 2010
Onestream Networks, LLC May 2005 - September 2007
Ronco Communications 1999 - 2005
Skills
VoIP, Unified Communications, Managed Services, Telecommunications, Routing, IP, Network Design, Telephony, MPLS, Ethernet, SIP, Cisco Technologies, Firewalls, LAN-WAN, Networking, WAN, DWDM, DSL, T1, Cisco IOS, SIP Trunking, Network Architecture, Network Engineering, Data Center, Switches, Wireless, BGP, Metro Ethernet, Fiber Optics, Optical Fiber, Routers, Frame Relay, VoIP protocols SIP
Education
Alfred State College - SUNY College of Technology 1995 — 1997
AOS, Building Trades-Building Construction
Frontier Communications January 2012 - Present
Tops Markets September 2004 - Present
PaintRight 2000 - 2011
Bausch + Lomb March 1989 - September 2000
Time Warner Cable January 1989 - October 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2013 — 2014
Monroe Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Visual Communications Technology
Orange Coast College 1985 — 1987
Certificate of Achievement, Business Management
Solu Digital Collaborative December 2014 - Present
Frontier Communications October 2011 - December 2014
Thomson Reuters January 2001 - October 2011
Thomson West January 2001 - October 2011
NetSetGo Inc. June 2000 - December 2000
x-Tier October 1999 - June 2000
Interim Technology Professionals/Spherion August 1998 - October 1999
Performance Technologies January 1996 - August 1998
Interim Technology Professional June 1995 - December 1995
Wegmans Food Markets February 1992 - June 1994
Skills
Oracle, Java, Requirements Gathering, Architecture, Data Warehousing, Unix, Tomcat, Requirements Analysis, Integration, Databases, Networking, Software Design, Testing, Java Enterprise Edition, Software Development, Database Design, XML, JavaScript, SQL, Web Services, Hibernate, PL/SQL, Architectures
Education
Alfred University 1982 — 1985
Bachelor of Arts, Liberal Arts (Computer Science)
Onondaga Community College 1981 — 1982
State University of New York College at Buffalo 1980 — 1981
East Syracuse-Minoa High School 1979 — 1980
Unite Private Networks June 2013 - Present
Unite Private Networks March 2013 - June 2013
tw telecom, inc. October 2003 - March 2013
Giantloop Networks October 2000 - December 2002
Frontier Communications June 1996 - October 2000
Skills
TDM, DWDM, MPLS, Metro Ethernet, Co-location, Optical Fiber, Ethernet, Vendor Management, Call Center, Managed Services, SIP Trunking, Telecommunications, VoIP, Data Center, Management, IP, Network Design
Education
University of Rochester 1997 — 2000
Economics
Alfred State College - SUNY College of Technology 1989 — 1991
Associates, Engineering Technologies
Level 3 Communications February 2013 - Present
Level 3 Communications June 2006 - February 2013
Global Crossing January 2002 - June 2006
Global Crossing January 2001 - January 2002
Global Crossing January 1999 - January 2001
Frontier Communications August 1996 - January 1999
Skills
Managed Services, Telecommunications, Co-location
Education
University of Phoenix 1997 — 1999
MBA
Alfred University 1991 — 1995
B.S., Accounting
Member First Mortgage LLC May 2015 - Present
First American Mortgage Solutions June 2013 - May 2015
Alma College September 2009 - May 2013
Frontier Communications May 2012 - September 2012
ServerJolt Web Hosting June 2008 - July 2011
Skills
Web Design, Web Hosting, Management, Social Media Marketing, Social Networking, SEO, Email Marketing, Social Media, Adobe Creative Suite, Facebook, Online Advertising, HTML, Graphic Design, Public Relations, Leadership, Online Marketing, Marketing Strategy, Customer Service, Microsoft Office
Education
Alma College 2009 — 2013
Bachelors, Business Administration
Grand Haven High School 2005 — 2009
General studies
Paychex December 2014 - Present
CloudSmartz, Inc. March 2014 - October 2014
Frontier Communications June 2012 - October 2013
EarthLink January 2012 - May 2012
Level 3 Communications September 2006 - November 2011
Global Crossing July 1995 - December 2006
Frontier Communications 1989 - 1995
Excellus BCBS February 1979 - July 1989
Skills
Data Center, Cloud Computing, Virtualization, Disaster Recovery, Vendor Management, Telecommunications, Managed Services, IT Operations, Hardware, IT Management, Project Management, VoIP, Enterprise Storage, Business Continuity, Technical Architecture, Infrastructure..., Technology Management, IaaS, Strategies, vCloud, MS Office 365, Confluence, JIRA
Education
State University of New York College at Brockport 1975 — 1979
Bachelor of Science, Mathematics, New York State Secondary Education Certification
Alfred State College - SUNY College of Technology 1974 — 1975
Associate of Science (A.A.S.), Mathematics
Juno Lighting Group August 2012 - Present
Spire Starter 2011 - Present
Valeo Sylvania February 2011 - August 2012
Leuze electronic, Inc. June 2007 - November 2008
Federal-Mogul October 2004 - March 2007
Frontier Communications October 2001 - September 2002
Northtown Printing June 1994 - June 2001
Skills
Team Building, Spanish, German, CATIA V5, Writing, Optics, International Project..., Breault ASAP, Catia, Engineering, Mechanical Engineering, Automotive, Optical Engineering, Engineering Management, Electronics, Physics, LightTools, Photopia, NYS Bartending..., Keelboat Sailing..., Product Design, Sensors, Design for Manufacturing, Metrology, Lean Manufacturing, Simulations, Laser, Continuous Improvement, Manufacturing, Illumination, Lighting, Manufacturing..., R&D, Product Development
Education
Kettering University 2001 — 2007
B.S., Applied Physics, Applied Optics
Fachhochschule Ulm - Hochschule für Technik 2006 — 2006
Study abroad term in Ulm, Germany
University of Texas at Brownsville 2005 — 2005
Physics, Center for Gravitational Wave Astronomy Summer Course
Olympia High School 1996 — 2000
Sprint May 2014 - Present
Market Source, Inc March 2014 - May 2014
Frontier Communications 2012 - 2014
Fuddruckers February 2004 - October 2012
Skills
Marketing Communications, Sales & Marketing..., Microsoft Office, Team Management, Friendly Personality, Work in A Fast Paced..., Leadership, Employee Loyalty, Management, Data Collection, Telecommunications..., Adjustments, HOA, Accurate Data Entry, Phone Etiquette, Mobile Communications, Employee Training, Money Management, Daily Deposits, Staff Supervision, Crew Scheduling, Customer Service, Customer Support, Food Safety, Clerical Skills, Referrals, Employee Management, Employee Benefits, Employee Recognition, Sales, Customer Satisfaction, Retail, Sales Operations, Customer Experience, Communication, Customer Retention, Training, Call Centers, Cashiering, Salesforce.com, Interviews, Account Management, Team Leadership, Merchandising, Troubleshooting, Recruiting
Education
Remington College-Columbia Campus 2015 — 2015
Medical billing and coding, Medical/Clinical Assistant
Horry-Georgetown Technical College 2006 — 2008
Diploma, Aesthetician/Esthetician and Skin Care Specialist
Conway High 2002 — 2006
Diploma
Frontier Communications August 2015 - Present
Iberdrola USA November 2014 - August 2015
Iberdrola USA November 2012 - December 2014
Ortho Clinical Diagnostics September 2010 - October 2012
Rochester Institute of Technology September 2009 - September 2010
Kolmer Services May 2009 - August 2010
Westside Rent-All May 2008 - August 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Windows, Social Networking, Teamwork, Access, Customer Service, Advertising, Outlook, Marketing Strategy
Education
Rochester Institute of Technology 2010 — 2012
Bachelor of Science, Business Management
Alfred State College - SUNY College of Technology 2007 — 2009
Associate of Science, Business Administration
Frontier Communications August 2014 - Present
Verigent July 2013 - October 2013
Skills
Ability to identify..., Work well as a team or..., Excellent oral and..., Fast learner, always..., Knowledge and..., Great customer service..., Ability to work with..., Flexible and have the...
Education
ITT Technical Institute-Madison 2013 — 2015
Associate's Degree, Electronics Engineering
Foundation for the Trades
Certificate of Completion
Earle C Clements Job Corps Academy 2010 — 2011
Certifications, Electricity and Network Cabling
West High School 2003 — 2007
Diploma, High School Diploma
Frontier Communications August 2015 - Present
Frontier Communications October 2013 - September 2015
Frontier Communications October 2014 - January 2015
Frontier Communications July 2010 - October 2013
Sutherland Global Services December 2009 - July 2010
Rochester City School District January 2009 - June 2009
Skills
Troubleshooting, Windows Server, SharePoint, VMware, Windows, Windows 7, Operating Systems, Visual Basic, Call Centers, Active Directory, Dreamweaver, Microsoft Office 2007, VPN, Office 2010, Computer Hardware, Servers, Windows XP, Microsoft Exchange, microsoft office 2010, XP, Technical Support, Windows Server 2003, Exchange, Office 365, RightFax
Education
Alfred State College - SUNY College of Technology 2005 — 2009
Bachelor of Science (BS), Network and System Administration/Administrator
Alfred State College - SUNY College of Technology 2005 — 2009
Network Administration, Computer and Information Systems Security/Information Assurance
US Navy Reserve September 2010 - Present
Frontier Communications August 2005 - Present
US Navy Reserve August 2000 - Present
Frontier Communications September 2000 - August 2005
Skills
Home telephony, Home Networking, Access, Cabling, Computer Hardware, Computer Maintenance, Computer Repair, Software Installation, Technical Support, Windows 7, Windows XP, Wireless, Wireless Networking, Computer Security, Electronics Repair, CompTIA, Military, Military Operations, Team Leadership
Education
ITT Technical Institute-Huntington 2013 — 2015
Associate's Degree, Network and System Administration/Administrator, 4.0
Herbert Hoover High School 1992 — 1994
High School, High School/Secondary Diplomas and Certificates
Gem's Virtual Office January 2008 - Present
James W. Albright DDs January 2000 - Present
Webster Group, LLC 1998 - 2000
Lakeside Roofing and Siding 1991 - 1992
Reliable Business Services 1990 - 1991
Exsel Inc 1989 - 1990
Frontier Communications 1986 - 1989
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Invoicing, General Ledger, Bookkeeping, Accounting, Office Management, Journal Entries, Bank Reconciliation, Financial Statements, QuickBooks, Data Entry
Education
QuickBooks Online ProAdvisor 2014 — 2015
Quickbooks Certified User Program 2007 — 2007
Alfred State College - SUNY College of Technology 1981 — 1983
R.L. Thomas High School 1978 — 1981
Federal Mogul - Motorparts July 2015 - Present
Entertainment Promotions, HSP Group LLC June 2013 - December 2014
Acxiom May 2013 - June 2013
Entertainment Promotions, LLC. March 2007 - April 2013
General Motors December 2005 - March 2007
General Motors July 2004 - September 2005
J. Walter Thompson 2001 - 2004
Stoneage.com August 1999 - February 2001
Frontier Communications June 1993 - April 1999
Skills
Lead Generation, Web Analytics, Product Management, Email Marketing, SEM, Direct Marketing, Website Development, SEO, B2B, Sales Operations, Marketing Communications, Interactive Marketing, PPC, Online Advertising, Digital Marketing, Online Marketing, Google Adwords, Marketing Management, E-commerce, Marketing Strategy, Product Marketing, Analytics, B2B Marketing, Direct Mail, Copywriting, Google Analytics, B2C, Affiliate Marketing, Market Research, Competitive Analysis, Omniture, Campaign Management, Marketing Research, Advertising, Integrated Marketing, Online Lead Generation, Search Advertising, Organic Search, CRM, Advertising Sales, Mobile Marketing, Marketing, Customer Acquisition, Digital Strategy, Salesforce.com, Content Management, Marketing Automation, Web Marketing, Database Marketing, Market Planning
Education
Alma College
BA, Psychology
Alma College, Alma Michigan
Bachelor of Arts (B.A.), Psychology
Arnold Magnetic Technologies November 2007 - Present
Institute of Management Accountants Rochester Chapter 2006 - 2013
Arbonne Independent Consultant 2007 - 2008
Empire Beef & Redistribution Co May 2007 - November 2007
Frontier Communications May 2004 - May 2007
Frontier Communications June 2003 - May 2004
Adelphia Communications October 1999 - May 2003
Skills
Syteline ERP, Financial Reporting, Account Reconciliation, Internal Controls, Forecasting, Auditing, Accounts Payable, Accounts Receivable, Fixed Assets, Accounting, Budgets, Process Improvement, Analysis, Financial Statements, Consolidation, Balance, Financial Analysis, General Ledger, Microsoft Excel, Journal Entries, Payroll, Microsoft Office, Variance Analysis, Depreciation, Tax, Finance, Sarbanes-Oxley Act
Education
Slippery Rock University of Pennsylvania 2001 — 2002
Certificate, Accounting
Alfred University 1994 — 1998
B.S., Business Administration, Accounting minor
Bosch Security Systems August 2013 - Present
Self Employed/Consultant January 2010 - August 2013
Benco Dental September 2009 - December 2010
Self Employed Independent Consultant January 2007 - September 2009
Eastman Kodak 2006 - 2007
Dish Network 2004 - 2006
Frontier Communications 1998 - 2004
Eastman Kodak 1995 - 1998
EDS Technologies 1988 - 1995
Skills
Network Administration, Active Directory, Microsoft Solutions, TCP/IP, DNS, Field Service, Computer Repair, PC Management, Cisco, Linksys, and..., Adobe Photoshop CS5, 13 years P/T Sales..., Audio-Video, Electronic..., Software Documentation, Security, Networking, Hardware, Troubleshooting, Photoshop, Software Installation, Servers, Technical Support, Help Desk Support, Integration
Education
Alfred State College - SUNY College of Technology
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services, 3.2
Frontier Communications May 2013 - Present
Fence Rock Association Board of Directors 2005 - Present
SEABOYS, LLC September 2003 - Present
SEABOYS,LLC 2003 - Present
AT&T 2011 - May 2013
New Haven Public Schools 1993 - 2010
SNET/AT&T 1995 - 2003
SNET/AT&T 1995 - 2003
SNET/AT&T January 2000 - January 2002
AT&T/SNET January 1997 - January 2000
Skills
Program Management, Management, Telecommunications, Project Planning, Project Management, Training, Product Management, Analysis, Strategic Planning, Sales, Engineering, Networking
Education
Albertus Magnus College 1998 — 2000
Master of Science, Business Management
University of New Haven 1992 — 1994
Associate, Science, Mechanical Engineering
University of Maine 1987 — 1992
Bachelor of Science, Education; Mathematics
IBM October 2012 - Present
IBM July 2006 - October 2012
Rivermine July 2006 - April 2012
Sage Management April 2006 - June 2006
Nextel August 2004 - April 2006
Vibrant Solutions 1998 - 2004
Vibrant Solutions 1998 - 2004
Frontier Communications 1988 - 1998
Skills
Requirements Analysis, Documentation, Testing, Quality Assurance, Excel, Access, Word, Telecommunications, Product Management, PowerPoint, Microsoft Office, Billing, Business Analysis, Problem Solving, Business Requirements, Process Improvement, Customer Relations, Vendor Management, RFP, Analysis, Business Process, Product Marketing, Requirements Gathering, Team Leadership, Data Analysis, User Acceptance Testing, Software Documentation, Program Management, Integration, Business Process...
Education
Rochester Institute of Technology 1986 — 1998
BS, Business Administration
Rochester Institute of Technology - Saunders College of Business 1986 — 1988
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Frontier Communications June 2010 - Present
Verizon June 2000 - June 2010
GTE June 1985 - June 2000
Skills
Ethernet, VoIP, Switches, T1, Wireless, MPLS, IP, Managed Services, DSL, Data Center, Network Engineering, Call Centers, Telecommunications, Telephony, Computer Network...
Education
Amberton University 2000 — 2011
Bachelor of Science (BS), Human Relations and Business
HCA July 2014 - January 2015
HealthNow New York Inc. August 2012 - April 2014
Computer Task Group July 2011 - August 2012
Frontier Communications October 2009 - June 2011
HealthNow New York Inc. July 2008 - February 2009
EDS January 2008 - December 2008
EDS January 2006 - December 2007
EDS January 2001 - December 2005
EDS May 1996 - December 2001
National Fuel Gas May 1990 - May 1996
Skills
Program Management, Quality Assurance, Business Transformation, Business Planning, Global Leadership, PMO, Project Portfolio..., Agile Project Management, Certified Project..., Certified Scrum Master..., IT Management, Project Management, Project Delivery, Enterprise Software, Information Technology, Vendor Management, Business Analysis, Management, Business Intelligence, Leadership, MS Project, Software Project..., Software Development, SDLC, Requirements Analysis, Testing, Project Planning, Performance Management, Business Process, Strategic Planning, Business Requirements, PMP, Requirements Gathering, ITIL, Resource Management, IT Strategy, Integration, Waterfall, Cross-functional Team..., Human Resources, Scrum
Education
State University of New York at Buffalo - School of Management 1984 — 1987
Bachelor of Science, Management Information Systems
Alfred State College - SUNY College of Technology 1982 — 1984
A.A.S., Data Processing
CWA local 1298 2009 - Present
Frontier Communications October 2014 - June 2015
AT&T 1984 - 2009
Skills
Telecommunications, Strategic Planning, Negotiation, Management, Coaching, Team Leadership, Training, Team Building, Conflict Resolution, Contract Negotiation, Customer Service, Leadership Development, Nonprofits, Policy, Public Speaking, Leadership, Microsoft Office, Government, Program Management, Public Relations, Labor Relations, Organizational..., Fundraising, Public Policy
Education
Albertus Magnus College 2011 — 2015
Bachelor's degree, Business Administration, Management and Operations
Cornell University 2006 — 2010
certificate, Labor and Industrial Relations
SoftRock August 2014 - August 2014
Frontier Communications October 2012 - October 2013
Geek Squad August 2009 - October 2012
Lifetite Metals May 2008 - September 2008
Skills
VoIP, Telecommunications, Security, Switches, Cloud Computing, Wireless Networking, Virtualization, Data Center, Cisco Technologies, Cabling, Visio, Integration, Disaster Recovery, Hardware, Network Engineering, Wireless, IP, SharePoint, Network Design, LAN-WAN, Management, Firewalls, OS X, Information Technology, Databases, ITIL, Call Centers, Software Documentation, IT Management, Training, System Administration, Testing, Visual Basic, Computer Maintenance, Managed Services, Team Leadership, Access, Citrix, Computer Security, Laptops, Computer Network..., CCNA, IT Operations, Fiber Optics, Sales, Telephony, Optical Fiber, Printers, Routers, T1
Education
Carver Career Center 2004 — 2006
Certificate, Electrical and Power Transmission Installation/Installer, General
West Virginia State University 1998 — 2002
BS, Business
Frontier Communications June 2011 - Present
Eastman Kodak April 2004 - Present
Skills
Computer Hardware, Technical Support, TCP/IP, Troubleshooting, Telecommunications, Active Directory, Operating Systems, Software Installation, Integration, Printers, Process Improvement, Windows Server, XP, Software Documentation, Windows
Education
Alabama Agricultural and Mechanical University 1994 — 1998
Time Warner Cable Business Class February 2012 - Present
Time Warner Cable Business Class July 2011 - February 2012
GTM Payroll Services Inc. December 2006 - March 2011
One Communications August 2000 - December 2006
Choice One Communications January 1999 - July 2000
Frontier Communications 1995 - 1999
MCI 1992 - 1993
Skills
Key Account Management, Sales Management, Sales, Account Management, Selling, Business Development, Sales Process, Leadership, Sales Operations
Education
Alfred University 1986 — 1990
Bachelor of Arts (BA), Psychology
Maplewood Senior Living September 2014 - Present
Sutton Inn July 2014 - Present
Self-employed July 2013 - Present
First Energy March 2015 - July 2015
Frontier Communications April 1997 - July 2013
Skills
Customer Service, Coaching, Teaching, Management, Leadership Development, Business Analysis, Credit, Team Management, Loans, Team Building, Microsoft Word, Public Speaking, Microsoft Excel, Strategic Planning, Outlook, Microsoft Office, Budgets, PowerPoint, Customer Satisfaction, Inventory Management, Sales, Customer Experience, Customer Retention, Team Leadership, Teamwork, Training, Data Entry
Education
Carver Career Center 1985 — 1987
Cosmetology, Barber/Styling, and Nail Instructor
Nitro High 1983 — 1985
Business Administration and Management, General
Frontier Communications September 2014 - Present
Skills
•Six years of sales..., •Able to adapt to new..., •Passion for achieving..., •Strong desire to...
Education
Carver Career Center 2012 — 2012
Associate’s Degree, Medical, 4.0
Sissonville High School 2009 — 2012
High School, 3.6
T-Mobile May 2007 - Present
Verizon Wireless February 2005 - May 2007
Excel Telecommunications August 2001 - January 2005
Frontier Communications March 2000 - August 2001
Verizon Business April 1998 - March 2000
Skills
Computer Network..., LTE, 3G, UMTS, T1, TDMA, 4G, TCP/IP, Alcatel, Granite, Citrix, Microsoft Office, Hardware, ATM Networks, EVDO, Nortel, Nokia Qt, Lucent, Remedy Ticketing System, MapInfo, Visio, OC-x, Net Express, Project Management, C#, Visual Basic, React, Express, Backbone.js, PostgreSQL, MySQL, Neo4j, HTML5, css3, jQuery, APIs, Ionic, Underscore.js
Education
MakerSquare 2015 — 2015
Advanced Software Engineering Immersive, Partner Hack Reactor Network
Dallas Baptist University
Bachelor's degree, Management Information Systems, General
Richland College 2004 — 2005
Certification, Computer Games and Programming Skills
Hallmark University 1995 — 1997
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Frontier Communications October 2014 - Present
AT&T February 2014 - October 2014
AT&T July 2012 - February 2014
The Superior Knicker Co. 2007 - 2012
Liberty Marine Services, Inc 2005 - 2007
The Williams & Wells Co. 2004 - 2005
Skills
Wireless, Telecommunications, Supply Chain Management, VoIP, Purchasing
Education
Lake Michigan College
A.S.S., IT
Pomorsk State University named after M.V. Lomonosov
English
Capital One October 2014 - Present
Frontier Communications October 2013 - Present
Frontier Communications October 2012 - Present
BORICAKES & SWEETS BAKERY June 2011 - July 2012
FPHP HEAD START March 2005 - December 2006
Skills
Microsoft Office, Microsoft Excel, Strategic Planning, Food, Project Management, Microsoft Word, Negotiation, PowerPoint, Customer Service, Product Development, Budgets, Food Industry, Change Management, Marketing Strategy, Food Safety, HACCP, FMCG, Business Strategy, Sales Management, SAP
Education
EdX University 2014 — 2015
Verified Certificate of Achievement, Computer Science and Python Programming
Escuela Hotelera de San Juan 2008 — 2009
TECHNICAL ASSOCIATE, Baking and Pastry Arts/Baker/Pastry Chef
CCA Vetelba College - Caguas, PR 2004 — 2005
Associate’s Degree, TECHNICAL ACCOUNTING ASSOCIATE /COMPUTER SCIENCE
Frontier Communications July 2011 - Present
ACC Business July 2009 - June 2011
Comcast June 2005 - April 2009
2005 - 2009 Comcast June 2005 - April 2009
Comcast January 2001 - January 2005
Echostar Communications January 2000 - January 2001
Hilton Reservations Worldwide May 1998 - October 1999
Skills
Network Administration, Troubleshooting, Team Leadership, Account Management, VMware, Visio, Sales, Windows, Call Center, T1, Network Security, Software Installation, Customer Service, Broadband, Telephony, WAN, VoIP, Wireless Networking, Telecommunications, DNS, Networking, Computer Network..., Disaster Recovery, Citrix, VPN, Unix, Software Documentation, IP, Network Design, Process Improvement, Vendor Management, Integration, Ethernet, Project Management, Wireless, Hardware, Switches, LAN-WAN, Team Building, Leadership, Customer Satisfaction, MPLS, Provisioning, Microsoft Office, Avaya, Cabling, Call Centers, Cisco Technologies, Data Center, Managed Services
Education
Alfred State College - SUNY College of Technology 1997 — 1998
Corning Community College 1996 — 1997
Campbell-Savona Central School District 1984 — 1996
Mansfield University
Journalism, Public Speaking
SterlingBackcheck June 2014 - Present
SterlingBackcheck June 2013 - June 2014
Frontier Communications September 2008 - January 2010
Comcast Cable June 2008 - September 2008
Skills
Cold Calling, Salesforce.com, Account Management, Sales Process, Direct Sales, Customer Retention, Sales, Sales Presentations, Solution Selling, Selling, Sales Management, B2B, Lead Generation, Team Building, Time Management, Customer Satisfaction, Contract Negotiation
Education
CSU Sacramento 2004 — 2007
Bachelor's Degree, Organizational Communication, General
American River College 2002 — 2004
General Studies
Point Loma Nazarene University 2001 — 2002
General Studies
Bella Vista High School 1998 — 2001
High School Diploma, General Education
Avaya July 1998 - Present
Frontier Communications 1990 - 1998
Park Ridge Hospital 1986 - 1990
Skills
Custom wood working, Telecommunications, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, VoIP, Team Leadership, New Business Development, Negotiation, Product Management, Business Strategy, Account Management, Windows, Avaya, Cross-functional Team..., Process Improvement, Team Building, Customer Satisfaction, Team Management, Telephony, Unified Communications, Call Centers, Troubleshooting, Operations Management, Unified Messaging, Customer Experience, Service Delivery, Voice Mail, CRM, Sales Operations, SIP, IVR, Managed Services, SIP Trunking, IP, T1, ACD, Contact Centers, Solution Selling, LAN-WAN, Professional Services, Sales Engineering, TDM, Vendor Management, WAN, Avaya Technologies
Education
Rochester Institute of Technology 1995 — 1997
Voice and Data Telecommunications, Certificate
Alfred State College - SUNY College of Technology 1975 — 1978
AOS Automotive and Diesel, AOS degree
Blue Star Media LLC September 2015 - Present
Blue Star Media December 2014 - Present
Blue Star Media December 2013 - Present
Domino's April 2015 - August 2015
Dominos June 2011 - December 2012
Dont blink Photography January 2007 - June 2011
Frontier Communications June 2007 - October 2008
Skills
Warehouse Management, Warehouse Control, Employee Training, Customer Service, Event Planning, Teamwork, Social Media, Leadership, Brand Development, Project Planning, Sales, Training, Event Management, Office Management, Customer Satisfaction, Marketing, Team Building, Microsoft Office, Strategic Planning, Team Leadership, Microsoft Excel, Retail, Advertising, Public Relations, Coaching, Inventory Management, Microsoft Word, Marketing Communications, Research, Sales Management, Interviews, Leadership Development, Corporate Events, Account Management, Restaurant Management, PowerPoint, Restaurants, Time Management, Youth Development, Youth Mentoring, Positive Youth..., Call Center, Sales Operations, Employee Relations, Merchandising, Trade Shows, Visual Merchandising, Inventory Control, POS, Warehousing
Education
American Public University System 2011 — 2018
1st year, Psychology
Dakota County Technical College 2009 — 2011
Associates Business, Operations Management and Supervision
Inver Hills Community College 2007 — 2008
Diploma, Photography, Massage Therapy
Faribault Sr. High School 2002 — 2006
Diploma, Generals
Learning Differences World March 2014 - June 2015
eduss Learning February 2014 - May 2014
The Blue Bench November 2013 - December 2013
Mr. Yogato March 2012 - August 2013
DC Reads August 2012 - May 2013
Higher Achievement June 2012 - August 2012
Frontier Communications May 2011 - August 2011
Higher Achievement January 2011 - May 2011
DC Reads - Latin American Youth Center September 2010 - December 2010
Frontier Communications June 2010 - August 2010
Education
American University 2009 — 2013
Bachelor of Arts (B.A.), International Studies, Minors in French Language Studies, Anthropology
La Sorbonne 2011 — 2011
Certificate, French Language and Literature
Sherburne - Earlville Central School 2005 — 2009
High School Diploma, Advanced Designation with Honors
MCD Partners August 2015 - Present
Frontier Communications June 2015 - August 2015
Mosaic Sales Solutions / Samsung July 2014 - June 2015
CUTCO Corporation January 2014 - May 2014
City of Rochester January 2011 - May 2011
Skills
HTML5, Javascript, CSS3, AngularJS, jQuery, SQL, Web Design, Customer Service, PC & Mac platforms, Sales
Education
Alfred State College - SUNY College of Technology 2013 — 2015
Information Technology, Web Development
Frontier Communications May 2011 - Present
TheSSearsGroup May 2010 - 2013
Skills
Telecommunications, Training, Leadership Development, Management, PowerPoint, Strategic Planning, Coaching, Event Planning, Microsoft Excel, Sales, Public Speaking, Microsoft Word, Customer Service, Team Building, Leadership, Microsoft Office
Education
Albany State University 1991 — 1994
Business Administration and Management, General
Woodforest National Bank September 2015 - Present
Geisinger Health Plan October 2012 - Present
ULTA Beauty March 2010 - October 2012
Geisinger Health System 2011 - 2012
Geisinger Health Plan November 2009 - February 2010
Frontier Communications June 2008 - November 2009
Skills
Customer Service, Banking, Multi-line Phone, Supervisory Skills, Employee Training
Education
Jolie Hair and Beauty Academy of Wilkes-Barre 2009 — 2011
Cosmetology, Barber/Styling, and Nail Instructor
Owen Valley High School 1999 — 2003
High School, General, 3.5
Civil Service July 2014 - January 2015
TEKsystems February 2013 - January 2014
Earthlink Business November 2003 - November 2011
Frontier Communications August 2000 - January 2001
Verizon Wireless April 1998 - August 2000
ACC 1994 - 1998
United States Air Force March 1985 - October 1993
Skills
VoIP, Call Center, Cisco Technologies, T1, Telecommunications, Troubleshooting
Education
SUNY Empire State College 1995 — 1998
B.S., Telecommunications Technology and Management
Monroe 2-Orleans BOCES Center for Workforce Development
Carestream October 2014 - Present
IBM - Global Technology Services ( SO-Strategic Outsourcing) January 2014 - October 2014
Bausch + Lomb December 2010 - December 2013
Frontier Communications August 2009 - December 2010
Hewlett-Packard (HP Enterprise Services, formerly EDS) January 1999 - July 2009
Skills
Data Center, IT Management, Hosted Services, Server Consolidation, Server Migration, Networking, Data Network, LAN-WAN, Desktop Environment, Co-location, VMware View, Virtual Environment, IT Transformation, IPT, IT Optimisation, Infrastructure Solutions, vBlock, Business Strategy, IT Outsourcing, Cloud Computing, Private Cloud, Hybrid Cloud, HP, Integration, Information Technology, Management, Virtualization, IT Operations, Service Delivery, Outsourcing, Leadership, IT Strategy, Mobile Devices, IT Service Management, Vendor Management, ITIL, System Deployment, VMware, Managed Services, MPLS, SaaS, Network Administration, Cisco Technologies, Storage, Professional Services, Business Continuity, Security, Enterprise Software, VoIP, Network Architecture
Education
Siemens Technik Akademie Erlangen 1988 — 1992
4 Year Degree / Diploma
Städt. Berufsschule 8 Nürnberg 1988 — 1992
4 Year Degree / Diploma, Electronics
Frontier Communications May 2015 - August 2015
Rochester Institute of Technology August 2014 - April 2015
Reliance Communications October 2013 - August 2014
Skills
Networking, Embedded Systems, Routers, TCP/IP, CCNA, Firewalls, VLSI, OSPF, Network Security, Ethernet, BGP, IP, EIGRP, Embedded C, Computer Network..., Switches, DHCP, RIP, Telecommunications, Network Architecture, System Administration, Linux, Cisco Technologies
Education
Rochester Institute of Technology 2014 — 2016
Master's Degree, Network and System Administration/Administrator, GPA - 3.94
Mumbai University 2010 — 2013
Bachelor's Degree, Electronics and Telecommunications Engineering, GPA - 3.8
Vivekanand Education Society's Institute Of Technology 2007 — 2010
Diploma, Electrical, Electronics and Communications Engineering, GPA 4.0
Frontier Communications May 2015 - Present
T-Mobile April 2012 - April 2015
Gap Inc. September 2011 - May 2012
T-Mobile February 2008 - August 2011
AT&T 2005 - 2007
Perficient 2005 - 2007
Perficient 2005 - 2007
DSL Software, Bangalore 2003 - 2005
BSW Soft Private Ltd. 2002 - 2003
Choice Software LLC 2000 - 2002
Skills
Sun Certified Java..., Adobe Flex, Adobe LiveCycle Designer, Java, J2EE, JSP, Apache Camel, Spring, iBatis, Maven, Ivy, Tomcat, Weblogic, Ant, Eclipse, Struts, Telecommunications, JDBC, PL/SQL, Servlets, XML Schema, Java Enterprise Edition, Flex, SOA, Web Services, Agile Methodologies, WebLogic, REST, Spring Framework, JMS, Solution Architecture
Education
Acharya Nagarjuna University 1997 — 2000
MCA, Master of Computer Science
S.A.P Arts & Science Colleage 1994 — 1997
B.Sc, Computer Science
Z.P.P. High School Muthukur 1990 — 1991
School, 10th Class
Aetna September 2012 - Present
Oce September 2008 - December 2009
OCE North America September 2008 - December 2009
Unisys April 2007 - September 2008
Unisys Corporation April 2007 - September 2008
Liberty Mutual Insurance August 2006 - April 2007
Excellus, Blue Cross & Blue Shield May 2003 - August 2006
Excellus BCBS May 2003 - July 2006
Frontier Communications June 2001 - June 2003
Skills
Selling, New Business Development, Strategic Planning, Solution Selling, Lead Generation, Sales, Customer Satisfaction, CRM, Consultative Selling, Sales Management
Education
Alfred State University
Alfred State College - SUNY College of Technology
Empire State College2009
Frontier Communications June 2015 - Present
Atomic Learning April 2014 - February 2015
Sapling Learning January 2012 - January 2014
Solutions Community Counseling and Recovery Centers April 2006 - January 2012
National City Mortgage July 2004 - March 2006
Skills
Sales, E-Learning, Marketing Communications, Communication, Communication Skills, Salesforce.com, Social Services, Motivational..., Customer Service, Mortgage Lending, Mortgage Banking, Cold Calling, Business Development, Sales Process, CRM, Sales Presentations, Higher Education, Instructional Design, Management
Education
American Public University System 2012 — 2014
Master of Arts (M.A.), History, 3.6
Tennessee Temple University 1999 — 2004
Bachelor of Science (B.S.), History
EyeLock 2010 - Present
Harsco Corporation 2006 - 2008
Aluma Systems 2002 - 2005
Frontier Communications 2001 - 2002
IPC Systems, Inc. 1999 - 2002
IXnet 1999 - 2002
SK America and Ecoban Finance 1990 - 1999
Drexel Burnham Lambert 1986 - 1990
Freeport-McMoRan Copper & Gold Inc. 1981 - 1986
Engineered Products Group 1977 - 1981
Skills
Business Strategy, Strategic Planning, Start-ups, New Business Development, Business Development, Portfolio Management, Management, Executive Management, Outsourcing, Mergers & Acquisitions, Leadership, Integration, Finance, Entrepreneurship, Product Development
Education
Adelphi University
Bachelor of Business Administration (BBA)
Frontier Communications July 2010 - June 2011
MCI/WorldCom/Verizon January 1994 - January 2010
National City Bank January 1989 - May 1993
Education
Allegheny College
BA, Political Science
John Carroll University
Frontier Communications August 1998 - Present
Frontier Communications August 1998 - Present
HCR ManorCare February 1990 - August 1998
Skills
Visio, Vendor Management, Call Centers, Microsoft Office, Project Management, Program Management, Call Center, Microsoft Excel, Spreadsheets, Dance, Organization, Ushering, Analysis, MS Project, Access, SharePoint, Customer Service
Education
American InterContinental University 2005 — 2007
Master of Business Administration (M.B.A.), Project Management, 3.3
Alfred State September 2015 - Present
Micro Solutions - Corning April 2014 - January 2015
Energetix, Inc. & NYSEG Solutions, Inc. May 2006 - April 2013
Frontier Communications September 2003 - June 2004
Ennovate Networks, Inc. September 2000 - October 2002
Boston University Corporate Education Center August 1999 - August 2000
Continental / MediaOne / AT&T Broadband 1996 - 1999
AstraZeneca 1993 - 1996
EMC 1990 - 1993
Dun & Bradstreet 1988 - 1990
Skills
Marketing Communications, Email Marketing, Integrated Marketing, Marketing Strategy, Brand Management, Direct Mail, Adobe Creative Suite, Lead Generation, Advertising, Direct Marketing, B2B Marketing, Social Media, B2C Marketing, Segmentation, Digital Media, Product Launch, Product Marketing, Online Advertising, Digital Marketing, Social Media Marketing, Marketing, Budget Creation &..., Print Production, Vendor Management, B2B, Trade Shows, Campaign Performance..., Copywriting, Editing, Proofreading, Facebook, Competitive Analysis, Market Planning, Graphic Design, Online Marketing, Leadership, Web Design, Creative Direction
Education
Albertus Magnus College 1981 — 1985
B.A., Communications, minor concentration in Art
Allsystemstech September 2014 - Present
NETVIEW, INC. June 2014 - February 2015
Genesis 10 September 2012 - May 2014
Tek Systems Inc December 2011 - March 2012
Windstream Communications 2012 - 2012
TEK Systems Inc July 2011 - December 2011
Frontier Communications May 2011 - July 2011
Multiband Inc January 2011 - May 2011
CenturyLink 2011 - 2011
Insight Global Inc July 2010 - September 2010
Skills
Integration, Vendor Management, PMP, Networking, Switches, VoIP, Technical Support, Servers, Microsoft Office, Wireless, Telecommunications, Software Installation, Ethernet, IT Service Management, Cisco Routers
Education
Associated Technical College-Los Angeles 1987 — 1987
certificate, Telecommunications Technology/Technician
UNITED STATES MARINE CORPS 1978 — 1982
AIRFIELD OPERATIONS
Frontier Communications February 2015 - Present
ADT Security Services October 2011 - Present
Frontier Communications 2015 - 2015
Frontier Communications 2015 - 2015
TEKsystems August 2011 - October 2011
Self Employed April 2009 - August 2011
PICS Telecom 2001 - 2005
PICS Telecom 2001 - 2005
Skills
Time Management, Customer Service, Troubleshooting, Maintaining Strong..., Positive Work..., Up-selling, Detailed Oriented, CCTV, Fire Alarm, Security, Maintenance & Repair, Fire Management, Wireless, Alarm Systems, Software Installation, VoIP, Sales, Account Management, Salesforce.com, Networking, Telecommunications, Solution Selling, Customer Satisfaction, Direct Sales
Education
State University of New York College at Brockport 1999 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Alfred State College - SUNY College of Technology 1997 — 1999
Associate's degree, Business Administration and Management, General
Frontier Communications October 2013 - Present
Frontier Communications November 2010 - Present
Verizon Business July 2006 - July 2010
Verizon Business January 2006 - July 2006
Skills
IP, MPLS, Managed Services, Telecommunications, VoIP, E-911, Wireless, Telephony
Education
Alamance Community College
Guilford Technical Community College
American Chic Apparel July 2013 - Present
Frontier Communications January 2013 - Present
Frontier Communications January 2009 - Present
Skills
Telecommunications, Customer Service, Sales
Education
Bukidnon State College 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
amuse Digital - A Hearst Digital Agency 2014 - Present
Vortex Demand LLC January 2008 - Present
Yell 2012 - 2014
WhiteFence 2011 - 2012
DIRECTV 2011 - 2011
Acceller, Inc. 2009 - 2011
Frontier Communications 2007 - 2009
Affinity4 2004 - 2007
Natel Network 1999 - 2004
Skills
Global E-commerce, Google Adwords..., Digital Marketing, SEM, SEO, Google Analytics, Google Adwords, Social Media, Mobile Marketing, Email Marketing, Customer Acquisition, Omniture, Hispanic Marketing, Social Media Development, Affiliate Marketing, Lead Generation, Web Analytics, PPC, Online Marketing, Customer Experience, E-commerce, Digital Strategy, Marketing Management, Brand Management, Digital Media, Account Management, Marketing, Analytics, Advertising, B2B, Competitive Analysis, Strategic Partnerships, Product Management, B2B Marketing, Market Research, Online Advertising, Multi-channel Marketing, Interactive Marketing, Marketing Strategy, New Business Development, Product Marketing, Strategy, Start-ups, Mobile Devices, CRM, Direct Marketing, Web Marketing, Customer Retention, Display Advertising, Cross-functional Team...
Education
Oklahoma City University 1996 — 1997
MBA, International Marketing
Universidad del Tepeyac, A.C. 1990 — 1994
Bachelor of Science, Business Management
Level 3 Communications October 2011 - Present
Level 3 Communications October 2011 - Present
Global Crossing Telecommunications, Inc. May 2004 - October 2011
Frontier Communications 2000 - 2004
Frontier Communications 1996 - 2000
Education
Saint John Fisher College 1985 — 1990
Bachelor of Applied Science (B.A.Sc.), Accounting
Alfred State College - SUNY College of Technology 1982 — 1984
Associate of Science (A.S.), Accounting
Questrade April 2011 - Present
Frontier Communications November 2010 - March 2011
Verizon November 2002 - October 2010
Farelogix 2001 - 2002
Meridex Network Inc May 2000 - April 2001
DHL November 1998 - May 2000
Real bank February 1994 - July 1998
Skills
Informix, Sybase ASE, Unix, Database Design, SQL, Unix Shell Scripting, ETL, Database Administration, DB2, Solaris, SDLC, Websphere, Perl, Data Modeling, PL/SQL, Sybase, MySQL, Apache, JavaScript, XML, Requirements Analysis, Linux, Oracle, PostgreSQL, Software Development, Shell Scripting, Weblogic, JSP, Red Hat Linux, Tomcat, Bash, Databases, SOA, HP-UX, Data Warehousing, Software Project..., Erwin, Systems Analysis, AIX, Microsoft SQL Server, Performance Tuning, T-SQL, SQL Tuning, Enterprise Architecture
Education
Harkivs'kij Deržavnij Tehnicnij Universitet Radioelectroniki 1988 — 1993
MS
Burke & Raphael, LLC January 2014 - Present
Adovasio Financial May 2005 - December 2013
Bain Capital 2010 - 2012
International Power 2007 - 2010
Frontier Communications 2002 - 2005
News Corporation 2000 - 2002
Deloitte 1995 - 2000
Skills
Bookkeeping, Tax, Tax Preparation, QuickBooks, Income Tax, Tax Returns, Small Business, Financial Reporting, Corporate Tax, Payroll, Auditing, Microsoft Excel, Accounts Payable, Budget, Accounts Receivable, Member of AICPA, Management Consulting, Interim Management..., S Corporations, ProSystem fx Tax, Budgets, Corporate Finance
Education
American University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Accounting & Finance
Greenwich High School 1989 — 1992
Carnegie Mellon University - Tepper School of Business 1991 — 1991
Ericsson April 2015 - Present
Ericsson June 2003 - April 2015
Frontier Communications May 1999 - November 2002
Frontier Communications May 2001 - June 2002
Cellular One March 1998 - May 1999
Skills
CDMA, T1, Troubleshooting, DS3, Cellular Communications, Wireless, Testing, Hardware, Telecommunications
Education
Alfred State College - SUNY College of Technology 1994 — 1996
Associate's degree, Electronics
Finger Lakes Community College 1993 — 1994
Liberal Arts and Sciences/Liberal Studies
Frontier Communications 2010 - Present
Bank of America April 2012 - August 2012
VF Corporation 2008 - 2009
Cardinal Health 2006 - 2008
GE Capital 2003 - 2006
Optimum Solutions (S) Pte Ltd, Singapore 2002 - 2003
Kshema Technologies 2000 - 2002
Ivega corporation 1998 - 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Software Project..., SQL, Business Intelligence
Education
Nagarjuna University
B.Tech, Mechanical Engg
University of Calicut
M.Tech, Mechanical Engg
Zix Corporation May 2014 - Present
www.dallasbasketball.com 2015 - 2015
www.dallasbasketball.com 2015 - 2015
Frontier Communications May 2012 - May 2014
Cleburne Times-Review August 2008 - May 2012
Nexstar Broadcasting January 2008 - August 2008
KRBC Abilene's First News January 2008 - August 2008
KTAB News August 2004 - May 2006
The Optimist January 2005 - February 2006
KACU FM 89 August 2005 - December 2005
Skills
Final Cut Pro, Journalism, Broadcast, Television, InDesign, Newspapers, Avid, Editorial, Camera, Film, Sports, Leadership
Education
Abilene Christian University 2004 — 2008
Bachelor of Science, Broadcast Journalism
Thompson Health December 2008 - Present
Frontier Communications April 2004 - January 2009
Corning Hospital 1999 - 2004
Education
Clemson University 1996 — 1998
MHRD, Human Resources
Alfred University 1992 — 1996
BA, Psychology
Naples Central School 1989 — 1992
Frontier Communications June 2015 - Present
Opticca Consulting Inc. October 2013 - Present
Carestream Health June 2007 - January 2013
Eastman Kodak September 2001 - May 2007
Xerox July 1999 - September 2001
Eastman Kodak August 1988 - July 1999
Skills
Integration, Technical Architecture, Integration Architecture, Enterprise Architecture, EAI, Solaris, Solution Architecture, webMethods Integration..., SAP ERP, WebSphere MQ, Java, Perl, Subversion, JUnit, Eclipse, Red Hat Linux
Education
MCC and Professional Development
Monroe 2-Orleans BOCES Center for Workforce Development
Information Technology
Cordell IT Consulting Services LLC April 2011 - Present
Concentrix October 2014 - June 2015
Time Warner Cable October 2012 - September 2013
Frontier Communications July 2011 - June 2012
Rochester Gas & Electric February 2011 - May 2011
Unisys January 2008 - November 2010
Dish Network November 2007 - January 2008
Saturn May 2007 - November 2007
Ford Motor Company April 2007 - May 2007
ConServe January 2007 - May 2007
Skills
Customer Service, Sales, Marketing, Human Resources, Human Rights, Supervisory Skills, Call Centers, Administration, Consulting, Financial Analysis, KPI Reports, Employee Training, Corporate Communications, Business Management, Technical Support, Active Directory, VMware, Windows Server, Servers, IT Service Management, Management, Networking, Training
Education
Edison Tech 2002 — 2004
High School, Honors/Regents High School/Secondary Diploma Program, 12
Army Academy R.O.C. 1998 — 1999
Certificate, Communications Technology/Technician, 4.00
Howard University 1998 — 1999
Liberal Arts and Sciences, General Studies and Humanities, 3.50
Monroe Community College 1998 — 1998
Associate’s Degree, Business, Management, Marketing, and Related Support Services, 3.50
Frontier Communications July 2015 - Present
Amdocs/AT&T December 2012 - July 2014
Amdocs/Metro PCS September 2012 - December 2012
Health Markets March 2012 - June 2012
Think Finance August 2011 - February 2012
AT&T May 2010 - August 2011
CVS/Caremark March 2009 - May 2010
AT&T September 2006 - September 2008
Verizon September 2004 - June 2005
Verizon Wireless 1999 - 2002
Skills
Software Quality..., Quality Assurance, Agile & Waterfall..., Iterative Methodologies, Agile Methodologies, Test Planning, Test Strategy, Test Design, Test Cases, Test Execution, Testing, Quality Center, Black Box Testing, End-to-end Testing, Exploratory Testing, Manual Testing, Network Testing, Regression Testing, System Testing, User Acceptance Testing, Software Documentation, Requirements Analysis, HP Quality Center, Defect Tracking, Business Intelligence, CRM, SQL, T-SQL, Databases, Microsoft CRM, Oracle, SoapUI, Toad 9.0, Visio, Web Services, Unix, XML, XML Spy
Education
Amarillo College 1980 — 1981
Computer and Information Systems Security/Information Assurance
Phoenix College 1979 — 1980
Computer and Information Systems Security/Information Assurance
Time Warner Cable Business Class April 2012 - Present
Time Warner Cable December 2006 - April 2012
Frontier Communications January 2001 - January 2003
Skills
Public Relations, Event Management, Direct Sales, Sales, Sales Management, Public Speaking, Customer Service, Retail, Telecommunications, VoIP, Wireless, Solution Selling, Account Management, Call Centers, Salesforce.com, Managed Services, IP, Product Management, Management, Vendor Management
Education
State University of New York College at Oneonta 2003 — 2005
BA, Communications
Alfred State College - SUNY College of Technology 1992 — 1995
AAS, Engineering
Alfred State College - SUNY College of Technology 1992 — 1995
Civil Engineering, Construction Engineering, AAS- Civil Engineering
Partners In Safety February 2014 - December 2014
Ambit Energy April 2012 - January 2014
Frontier Communications October 2012 - August 2013
Villa Roma Resort and Conference Center July 2010 - April 2012
NAPW September 2006 - October 2008
Donna Mia's Pizzeria, Inc. dba Rafaels Restaurant and Bar April 1998 - November 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Team Building, Sales Management, Sales, Hospitality, Training, Marketing, Team Leadership, Leadership, Process Scheduler, Negotiation, Social Media Marketing, Coaching, Recruiting, Social Networking, Account Management, Leadership Development, Customer Satisfaction, Event Planning, Public Speaking, Public Relations, Marketing Strategy, Management, Event Management, Employee Relations, Salesforce.com, Social Media, Fundraising
Education
W.T.Clarke 1972 — 1975
Regents Diploma, General Studies
Adelphi University
Psychology
Frontier Communications October 2014 - Present
AT&T August 2013 - October 2014
AT&T March 2008 - July 2013
Skills
Telecommunications, VoIP, IP, Management, Wireless, Mobile Devices, Managed Services, Unified Communications, Ethernet, Network Design, GSM, Telephony, LTE, Cisco Technologies, Networking, Integration, Call Centers, MPLS, Solution Selling, Product Management, Data Center, Switches
Education
Albertus Magnus College 2013 — 2016
Bachelor of Business Administration (B.B.A.), Management/Business w/emphasis on International Business, 4.0
Cardinal Stritch University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business/Commerce, General, A
Frontier Communications March 2012 - Present
Frontier Communications February 2010 - March 2012
WVT Communications (Alteva) March 2008 - November 2009
T21 Consulting May 1999 - February 2008
Bell Atlantic August 1997 - May 1999
Bell Atlantic June 1996 - July 1997
NYNEX 1993 - 1997
Skills
Strategy, Software Lifecycle, Analysis, Financial Analysis, Wireless, Marketing Communications, Management, Leadership, Product Development, Customer Engagement, Income Statement, Sales Management, Entrepreneurship, Start-ups, Telecommunications, E-commerce, Vendor Management, Business Strategy, Product Management, Direct Sales, Product Lifecycle..., Business Case, Contract Negotiation, Management Consulting, Product Marketing, VoIP, Team Leadership, Competitive Analysis, Mergers & Acquisitions, Strategic Partnerships, Solution Selling, Marketing Strategy, P&L Management, Marketing, Integration
Education
Long Island University-Riverhead Campus
Master's degree, Homeland Security Management
Iona College 2008 — 2010
Master's + 15, e-Commerce
Manhattan College
Masters, Business Administration
Manhattan College
Masters, Engineering
Manhattan College
Bachelors, Engineering, Business
Frontier Communications November 2012 - Present
MTA , NYC November 2010 - October 2012
Oracle Corporation July 2007 - April 2010
Wipro Technologies November 2004 - June 2007
Skills
PL/SQL, Oracle, Unix, SDLC, Data Warehousing, Data Modeling, SQL, Databases, Unix Shell Scripting, Data Migration, Software Development, Database Design, Performance Tuning, Shell Scripting, Oracle SQL Developer
Education
Acharya Nagarjuna University 2000 — 2004
B.Tech
Thompson Health December 2008 - Present
Frontier Communications April 2004 - January 2009
Corning Hospital January 1999 - January 2004
Skills
Team Building, Onboarding, Human Resources, Organizational..., Talent Acquisition, Customer Service, Process Improvement, Employee Relations, Healthcare, Benefits Administration, Management, Applicant Tracking..., Recruiting
Education
Clemson University 1996 — 1998
MHRD, Human Resources
Alfred University 1992 — 1996
BA, Clinical/Counseling Psychology
Frontier Communications May 1997 - Present
United States Department of Defense July 1995 - May 1997
United States Air Force June 1989 - July 1995
Skills
Telecommunications, Optical Fiber, Networking, Project Planning, Engineering, MPLS, ADSL, Ethernet
Education
Binghamton University 1987 — 1989
BS, Electical Engineering
Alfred State College - SUNY College of Technology 1985 — 1987
AS, Engineering Science
ArcelorMittal 2011 - Present
G A West & Co 2007 - 2010
Frontier Communications 1999 - 2006
Henry Air Services 2002 - 2003
Skills
Electricity, Fiber Optics, Data Network, HVAC, Electricians
Education
Alabama Southern Community College 1996 — 1998
Associate's Degree, Applied science Electronics and Instrumentation
Frontier Communications April 2006 - October 2013
Skills
Time Management, Sales, Leadership, CRM, Customer Service, Collections, Following Up, Follow Through, Highly personable, Customer Retention, Customer Acquisition, Data Entry, Order Management, Sales Promotion, Telecommunications...
Education
American InterContinental University 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and a Focus in International Business, 3.58
St. Mary's Central Catholic High School
Frontier Communications June 2015 - Present
Frontier Communications August 2014 - Present
Frontier Communications May 2011 - Present
Michael Santariello, Attorney September 2006 - May 2011
Skills
Contract Negotiation, Real Estate Transactions, Real Estate, Litigation, Small Business, Contract Management, Management, Microsoft Office, Civil Litigation, Legal Research, Business Development, Mediation, Corporate Law, Westlaw, Legal Assistance, Family Law, Commercial Litigation, Legal Writing, Mergers & Acquisitions, Arbitration, Employment Law, Courts, Dispute Resolution, Notary Public, Licensing, Legal Issues, Insurance, Negotiation, Document Drafting, Title Insurance, Legal Documents, Restructuring, Property Law, Contract Law, Due Diligence
Education
Widener University School of Law (PA) 2001 — 2004
Juris Doctor
Alfred University 1995 — 1999
Bachelorof Arts, History
Frontier Communications 2012 - Present
Microsoft 2007 - 2012
AT&T 2005 - 2007
Skills
Agile Methodologies, Scrum, SDLC, Requirements Analysis, Software Design, Software Development, Test Driven Development, Performance Metrics, Performance Testing, OOP, C#, Java, PL/SQL, T-SQL Stored Procedures, JavaScript, VBScript, VBA, XML, HTML, CSS, Data Modeling, Databases, Data Warehousing, OLAP, Data Mining, Data Structures, Design Patterns, Microsoft SQL Server, Oracle Database, DB2, Visual Studio, ASP.NET, WCF Services, Web Applications, SSRS, Web Services, Unix, Microsoft Dynamics CRM, GIS Application
Education
University of Massachusetts Dartmouth
Master's degree, Computer Engineering
Yangtze University
Bachelor of Science (B.S.), Electrical Engineering
Frontier Communications October 2014 - Present
AT&T February 1987 - October 2014
Skills
Wireless, New Business Development, Product Management, Telecommunications, Cross-functional Team..., Account Management, Solution Selling, Team Leadership, Call Centers, Sales, Product Marketing, B2B, Customer Satisfaction, Management, Networking, Project Planning, Sales Management, Team Management
Education
Albertus Magnus College 1998 — 2001
Bachelor of Science (B.S.), Business/Corporate Communications
Frontier Communications October 2011 - Present
TCS 2006 - Present
Microsoft 2012 - 2013
CBS July 2009 - September 2011
Viacom April 2008 - March 2009
Telcel August 2006 - March 2008
Skills
PL/SQL, Business Intelligence, ETL, Oracle, SSRS, Data Warehousing, Requirements Analysis
Education
Acharya Nagarjuna Vishwavidhyalayamu
BE, CSE
Loyola High School, Vinukonda
Frontier Communications 2001 - Present
Skills
Musician, VoIP, Troubleshooting, Telecommunications, Call Centers, IP, Technical Support, Switches, Cisco Technologies, TCP/IP, Computer Network..., Routers, Wireless, LAN-WAN, Active Directory, Wireless Networking
Education
State University of New York College of Environmental Sciences and Forestry 1992 — 1994
Alfred State College - SUNY College of Technology 1989 — 1992
associates, Math and Science
KMM Communications April 2012 - Present
Frontier Communications January 2010 - December 2010
Verizon Telecommunications January 2007 - December 2009
Verizon Telecommunications January 2003 - December 2006
Verizon Telecommunications January 1998 - December 2002
Skills
Telecommunications, Call Centers, Forecasting
Education
Amberton University 2008 — 2010
MBA, Business Administration
Frontier Communications November 2013 - Present
Frontier Communications March 2013 - Present
Telvista Inc. August 2011 - August 2014
TLF Graphics, Inc January 1998 - January 2008
Skills
Help Desk Support, XP, Troubleshooting, Customer Service, A Certified, Call Centers, Technical Support, Computer Repair, Software Installation
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2009 — 2010
Computer and Information Sciences and Support Services
Paychex August 2014 - Present
Paychex October 2011 - Present
Paychex February 2008 - October 2011
Paychex May 2007 - February 2008
Paychex November 2005 - May 2007
Frontier Communications October 2001 - November 2005
The Health Association September 1997 - October 2001
Education
Rochester Institute of Technology 1996 — 1998
BS
Alfred State College - SUNY College of Technology 1994 — 1996
AAS
st.anns community March 2012 - Present
monroe community hospital December 2011 - April 2012
Unity Health System January 2010 - April 2012
highland hospital December 2008 - January 2010
Frontier Communications July 1999 - September 2007
Education
Wayne Finger Lakes BOCES-School of Practical Nursing 2010 — 2011
lpn
joseph c.wilson 1996 — 1998
high school diploma
APAC Customer Services June 2010 - Present
Sutherland Global Services January 1996 - June 2010
Frontier Communications June 1986 - January 1996
Skills
Vendor Management, Sales, Executive Management, Cost Control, Performance Improvement
Education
Alfred University 1982 — 1985
Bachelor of Science (BS), Business Administration and Management, General
Frontier Communications October 2014 - Present
AT&T August 2012 - October 2014
Test Equipment Distributors, LLC 2001 - 2009
DDL OMNI Engineering October 2000 - August 2001
Skills
Installations, System Maintenance, Troubleshooting, Customer Service, Customer Satisfaction, Customer Retention, Cables, Electronics, Electrical, Spare Parts, Work Orders, Preventive Maintenance, Maintenance & Repair, Software Installation, Field Service, Electricians, Cabling, Technical Support, Team Leadership, Wireless Networking, Computer Hardware, Wireless, Hardware
Education
American InterContinental University 2009 — 2010
Associates Degree, Business Administration
Frontier Communications 2010 - Present
Verizon May 1997 - July 2010
Skills
Performance Tuning, Firewalls, JCL, Disaster Recovery, z/OS, Mainframe, COBOL, DB2, IMS DB/DC, MVS, Security, Storage Management, ITIL, IBM Utilities, Unix, Troubleshooting, SRDF, Databases, Storage, Linux, REXX, Data Center, CICS, VSAM, Tape, ISPF, TSO, IBM Mainframe, High Availability, IT Service Management, Production Support, NDM, SDLC, Endeavor, Hardware, IT Management, Integration, Virtualization, AIX, RACF, Shell Scripting, SQL, Operating Systems, Enterprise Architecture, Vendor Management, Solution Architecture, HSM, Technical Support, SQL Tuning, Testing
Education
Alabama State University 1987 — 1990
Bachelor's degree, Computer Science
Frontier Communications July 2015 - Present
Frontier Communications February 2014 - Present
Frontier Communications June 2010 - February 2014
Verizon March 2008 - June 2010
Verizon April 2002 - March 2008
Skills
Cabling, T1, Managed Services, DSL, VoIP, Fiber Optics, Telephony, Telecommunications, Unified Communications, Ethernet, Broadband, Customer Satisfaction, Optical Fiber, Cross-functional Team..., Troubleshooting, Switches, Vendor Management, Wireless, IP, Network Design, Engineering, Computer Network..., Operations Management, Team Leadership, MPLS, Project Management, Telecommunications..., Integration, Cisco Technologies, Process Improvement, Program Management, WAN, LAN-WAN, Product Management, Network Engineering, Leadership
Education
Allegany College of Maryland
Associate of Arts (AA), Electromechanical Technology/Electromechanical Engineering Technology
Frontier Communications 2011 - Present
Norwich Clinical Reseach Associates 2008 - 2011
Red Barn Technology Group, INC. June 2007 - June 2008
Georgia Department of Human Resources September 1999 - October 2006
California Capital Insurance September 1996 - August 1999
Monterey Information Technologies February 1995 - August 1996
Cintronix/Microage August 1993 - August 1994
Skills
Networking, SQL, Unix, Telecommunications, Troubleshooting, Vendor Management, Visio, SDLC, Technical Support, Integration, Call Centers, Oracle, Requirements Analysis, Software Documentation, XML
Education
American InterContinental University 2005 — 2006
Bachelor's degree, Information Technology
Frontier Communications 2012 - Present
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Outlook, Research, Windows, Teaching, Public Speaking, English, Budgets
Education
Tri-Rivers Career Center 1979 — 1981
River Valley High School 1977 — 1981
Faith Mission October 2009 - Present
Frontier Communications May 1972 - June 2007
Education
Mountain State College 1967 — 1969
Frontier Communications December 2013 - Present
Credit Suisse 2010 - 2012
Cisco Systems June 2007 - May 2010
Skills
Customer Service, Troubleshooting, Complaint Management, Windows 7, Windows XP Pro, Microsoft Office, Active Directory, Networking, VPN, Remote Desktop, CompTIA A+ Certification, CompTIA Network+..., Remedy Ticketing System
Education
Florida Hospital College of Health Sciences 1996 — 1998
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Valencia Community College 1991 — 1993
Associate of Arts (A.A.)
Frontier Communications August 2013 - Present
AT&T September 1995 - April 2012
Skills
Network Architecture, Network Design, Telecommunications..., Information Security, Security, Network Security, Computer Security, Information Security..., Disaster Recovery, Firewalls, Network Administration, Network Engineering, Switches, TCP/IP, Vulnerability Assessment, Data Center, Computer Hardware, Windows 7
Education
American Public University System 2008 — 2013
Bachelor of Science (BS), Informaion System Security
Ohio University 1992 — 1995
Frontier Communications June 2012 - Present
Bethesda Lutheran Communities April 2012 - June 2012
Menards August 2011 - June 2012
Skills
Telecommunications, Call Centers, Telephony, VoIP, Customer Retention, Broadband, Direct Sales, Customer Satisfaction, Salesforce.com, Customer Experience, Sales Operations, Account Management, Sales, Solution Selling, Sales Management, Customer Service, Team Leadership, Vendor Management, Mobile Devices, Troubleshooting
Education
Harrison College-Fort Wayne 2012 — 2012
n/a, Medical/Clinical Assistant
Taylor University 2011 — 2011
n/a, Business Administration and Management, General, B
Ivy Tech Community College 2008 — 2010
Associate's degree, General Studies, B
Frontier Communications January 2015 - Present
Skills
Technical Support, Help Desk Support
Education
Monroe 2-Orleans BOCES Center for Workforce Development 2014 — 2015
Computer Support Specialist, Computer Systems Networking and Telecommunications
American Eagle Outfitters October 2014 - Present
MAXIMUS June 2013 - April 2015
ADT July 2012 - June 2013
ADT October 2010 - July 2012
Blockbuster April 2005 - May 2012
Kmart Corporation October 2009 - July 2010
Frontier Communications April 2007 - September 2007
Skills
Management, Microsoft Office, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Windows, Outlook, Recruiting, Photoshop, Interviews, Process Improvement
Education
Everest Institute-Rochester 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Frontier Communications 2006 - 2015
AT&T 2005 - 2006
AT&T 1995 - 2006
Skills
Customer Service, Accounts Payable, Accounts Receivable, Account Reconciliation, Attendance Management, Project Management, Problem Solving, Microsoft Office, Microsoft Excel, Microsoft Word, Supervision, Inventory Control, Cash Management
Education
Albertus Magnus College
Associate’s Degree, Business Administration and Management, General
James Hillhouse High School 1980 — 1984