Blue Cross Blue Shield of Montana
Industry: Insurance company
DescriptionFounded: 1986 Parent organization: Health Care Service Corporation
Blue Cross Blue Shield of Montana List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross Blue Shield of Montana. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross Blue Shield of Montana Salaries. You can even request information on how much does Blue Cross Blue Shield of Montana pay if you want to. Learn about salaries, pros and cons of working for Blue Cross Blue Shield of Montana directly from the past employees.
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Blue Cross Blue Shield of Montana Employees
Deloitte & Touché, LLP June 2014 - Present
Moss Adams LLP August 2012 - June 2014
Sutter Health March 2010 - August 2012
Benefis Health System October 2005 - March 2010
Blue Cross Blue Shield of Montana 2000 - 2005
Skills
Medicare, Healthcare Consulting, Medi-Cal, Medicaid, Financial Analysis, Decision Support, Auditing, Analysis, Revenue Cycle, Healthcare Industry, Accounting, HIPAA, Healthcare Management, Hospitals, Managed Care, Process Improvement, Healthcare Information...
Education
University of Great Falls 1996 — 2000
Bachelor's degree, Accounting
Blue Cross Blue Shield of Montana January 2006 - Present
Aon August 2004 - December 2005
Fickewirth and Associates January 2000 - February 2003
Cigna January 1995 - November 1999
The Standard January 1974 - September 1993
Skills
Employee Benefits, Insurance, Health Insurance, Account Management, Managed Care, Medicare, Team Building, Leadership, Process Improvement, Healthcare, Strategic Planning, Sales, Sales Management, Recruiting, Vendor Management, Management, Human Resources, Absence Management, Self Funding, Managerial Finance, Corporate Finance
Education
Pepperdine University 1994 — 1996
Master of Business Administration (MBA), Marketing and Finance, 3.4
University of Puget Sound
BS Pre-Medicine/Psychology
Harvest Church August 2007 - Present
Neighborhood Assembly of God June 1996 - July 2007
Blue Cross Blue Shield of Montana March 1990 - May 1996
Skills
Preaching, Discipleship, Pastoral Care, Youth Ministry, Theology, Pastoral Counseling, Biblical Studies, Spiritual Direction, Religion, Community Outreach, Gospel, Missions, Teaching, Public Speaking, Church Events, Evangelism, Family Therapy, Pastoral, Volunteer Management
Education
Montana State University-Bozeman 1985 — 1989
Bachelor of Science, Accounting and Business/Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross Blue Shield of Montana December 2005 - August 2014
Insurance Coordinators of Montana September 2001 - November 2005
Blue Cross Blue Shield of Montana November 1997 - September 2001
Skills
Sales, Sales Process, Key Account Management, Sales Management, Sales Rep Training, Health Insurance, Ancillary Benefits, Benefits Design, Account Management, Employee Benefits, Medicare, Healthcare, Managed Care, Team Building, Call Centers, HIPAA, Training, Claim, Customer Service, Strategic Planning, Insurance
Education
Boise State University 1988 — 1994
Bachelor of Science (B.S.), Athletic Training/Trainer
The2ndEffort January 2012 - Present
Helena Auto Center August 2011 - April 2013
State Farm Insurance August 2008 - August 2011
Blue Cross Blue Shield of Montana October 1999 - December 2002
Western security bank, helena montana May 1996 - December 1997
american federal savings bank 1996 - 1997
Skills
Customer Satisfaction, Customer Service, Insurance, Sales, Team Building, Coaching, Leadership, Training, Sales Management
Education
Carroll College, montana 2000 — 2001
Montana State University-Bozeman 1992 — 1993
Opportunity Bank of Montana June 2013 - June 2015
Helena Chamber of Commerce June 2006 - June 2013
Children's Health Insurance Plan (CHIP), State of Montana 2004 - 2006
Blue Cross Blue Shield of Montana 1992 - 1998
Skills
Healthcare, Real Estate, Marketing, Event Planning, Marketing Strategy, Strategic Planning, Social Media, Nonprofits, Budgets, Management, Customer Service, Sales, Leadership, Account Management, Strategy, Sales Management, Microsoft Office, Social Media Marketing, Community Outreach, Fundraising
Education
Montana State University-Bozeman 1988 — 1990
Business, Marketing
Eastern Montana College 1985 — 1988
Bachelor of Science, Business Marketing
Billings Senior High School 1982 — 1984
diploma, general
Ascendant Advisory Group, LLC October 2014 - Present
Upstream Academy November 2011 - Present
Anderson ZurMuehlen October 2011 - October 2014
Blue Cross Blue Shield of Montana July 2009 - November 2011
Gunnison Capital August 2002 - September 2009
M7 Aerospace/ Visual Intelligence July 2005 - August 2009
Skills
Process Improvement, Accounting, Mergers, Healthcare, Manufacturing, Performance Management, Six Sigma, Change Management, Management Consulting, Strategic Planning, Budgets, Business Analysis, Business Planning, Finance, Team Leadership, Mergers & Acquisitions, Leadership Development, Financial Analysis, Training, Management, Business Intelligence, Team Building, Operational Excellence, Cross-functional Team..., Business Strategy, Business Process..., Business Development, Risk Management, Microsoft Excel, Financial Reporting, Analysis, Start-ups
Education
Texas Tech University 1997 — 2001
Bachelor of Science
Colorado State University 1996 — 1997
DataSmart Solutions April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - April 2014
Blue Cross Blue Shield of Montana March 2007 - July 2013
Intel May 2005 - December 2006
Intel January 2004 - May 2005
Intel January 1999 - January 2004
Intel January 1998 - January 1999
Intel Corporation August 1997 - January 1998
Intrex/Provide December 1995 - August 1997
Skills
Test Automation, Testing, Software Quality..., Test Planning, Software Development, SDLC, Software Engineering, C, SQL, Intel, Quality Center, C#, Microsoft SQL Server, VBScript, QTP, Visual Studio, Debugging, System Testing, ISTQB, Defect Logging, Manual Test Execution, Test Designing, Test Environment Setup, Defect Life Cycle, Regression Testing, Quality Assurance, Test Cases, Requirements Gathering, Scrum, Integration, Requirements Analysis, Visio, Defect Tracking, Agile Methodologies, Software Documentation, SharePoint, HP QTP
Education
Montana State University-Bozeman 1988 — 1993
B. S., Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Blue Cross Blue Shield of Montana December 2012 - October 2013
Blue Cross Blue Shield of Montana April 2011 - December 2012
Blue Cross Blue Shield of Montana January 2009 - April 2011
Helena Sand & Gravel May 2006 - December 2008
Leslie's Hallmark September 2002 - August 2005
Skills
Accounting, GAAP, General Ledger, Financial Analysis, Financial Reporting, Data Analysis, Project Implementation, Process Improvement, Regulatory Reporting, Budgets, Health Insurance, Microsoft Office, Microsoft SQL Server, Customer Service, Journal Entries, Problem Solving, Cost Reporting, Microsoft Excel, Lotus Notes, PeopleSoft, Lawson General Ledger, QNXT, Docuware, PowerPoint, Outlook
Education
Montana State University-Bozeman 2004 — 2008
Business, Accounting
Capital High School 2000 — 2004
Montana Department of Transportation October 2012 - Present
Department of Public Health and Human Services, State of Montana March 2012 - October 2012
Blue Cross Blue Shield of Montana January 2007 - March 2012
Blue Cross Blue Shield of Montana September 1992 - January 2007
Skills
Business Analysis, Process Improvement, Requirements Gathering, SDLC, Business Requirements, Health Insurance, Visio, Requirements Analysis, SharePoint, SQL, Project Management, Team Building, System Testing, Management, Business Process..., Microsoft Office, Outlook, Software Documentation, Software Project..., HIPAA, Software Quality..., Analysis, Employee Relations, Business Process, Performance Management, Testing, Policy, Program Management
Education
Carroll College 1993 — 2000
Bachelors, Business Administration: Management; Acccounting
Blue Cross Blue Shield of Montana August 2014 - Present
Pierce RV Supercenter May 2012 - August 2014
Skills
Account Management, Sales, Marketing, Marketing Strategy, Sales Management, New Business Development, B2B, Advertising, Cold Calling, Direct Sales, Social Media Marketing, Marketing Communications, Sales Operations, Customer Service
Education
Montana State University-Bozeman 2005 — 2010
Bachelor of Business Administration (BBA), Marketing
Datalight July 2014 - Present
Nordstrom June 2013 - July 2014
Blue Cross Blue Shield of Montana 2012 - 2013
MultiCare Health System November 2011 - April 2012
Cigna July 2005 - September 2011
Skills
Health Insurance, Life Insurance, Employee Benefits, Medical Billing, Medical Terminology, Project Coordination, Event Planning, Microsoft Office, Communication, Staff Supervision, Analysis, Reporting & Analysis, Document Management, Document Review, Records Management, Legal Documents, Hiring Personnel, Non-profit..., Mental Health, Employee Training, Supervisory Skills, Budget Monitoring, Hiring Employees, Corporate Events, Travel Planning, Business Process, Customer Service, Data Entry, Office Administration
Education
Kaplan University 2011 — 2014
Human Service, Child & Family Welfare, 4.0 GPA
Northern Illinois University
2 years of study, Music Performance, General
University of Arizona
Bachelor’s Degree, Music Performance
Paychex July 2015 - Present
Anthem September 2014 - Present
Blue Shield of California May 2013 - August 2014
Beere & Purves, Inc August 2011 - May 2013
Anthem September 2007 - September 2011
Billings Clinic February 2007 - June 2007
Blue Cross Blue Shield of Montana March 2003 - January 2007
Skills
Account Management, Insurance, Sales, Employee Benefits, Sales Management, New Business Development, Negotiation, Sales Operations, Underwriting, Customer Service, Health Savings Accounts, Brokers, Health Insurance, Cold Calling, Life Insurance, Term Life Insurance, Disability Insurance, Workers Compensation, HMO, Benefits Administration, COBRA
Education
Montana State University-Billings 2005 — 2007
Bachelors, Communications
Blue Cross Blue Shield of Montana March 2013 - Present
Helena Independent Record February 2011 - March 2013
Idaho Statesman January 2005 - February 2011
Idaho Press-Tribune June 2003 - January 2005
Skills
Journalism, Media Relations, Social Media, Sports Writing, Online Journalism, Press Releases, Web Content, Storytelling, Editing, Copy Editing, Sports, Running, Breaking News, Facebook, Twitter, Research, Social Media Marketing, Magazines, Newspapers, Newspaper, Headline Writing, AP Style, Management, Project Management, Blogging, Editorial, Proofreading, Online Publishing, Online Research, Photoshop, QuarkXPress, Microsoft Office, InDesign, Social Networking, Social Skills, Marketing, Copywriting, News Writing, Feature Articles, Publications, Investigative Reporting, Publishing, Fact-checking, Newsletters, Digital Journalism, Creative Writing, Layout and design, Google+, Pinterest, Instagram
Education
The University of Montana 1994 — 2001
Masters, History, Journalism, Political Science
Billings West 1991 — 1994
Blue Cross Blue Shield of Montana September 2014 - Present
Blue Cross Blue Shield October 2011 - September 2014
Blue Cross Blue Shield April 2004 - October 2011
Montana Federal Credit Union March 2002 - April 2004
Hickory Farms October 2001 - January 2002
Columbus Center March 2000 - October 2001
Skills
Health Insurance, Insurance, HIPAA, Employee Benefits, Customer Service, Microsoft Office, Medicare, Hospitals, Healthcare, Healthcare Management, Public Speaking, Case Managment, Program Development, Sales, Management, Team Building, Leadership, Training, Marketing, Strategic Planning, Research, Data Analysis, Operations Management, Account Management, Leadership Development, Customer Satisfaction, Public Relations, EHR, Benefits Administration, Social Media, Outlook, Process Improvement, Time Management, Recruiting, Team Leadership, Human Resources, Policy, Customer Retention, Conflict Resolution, Managed Care, Event Planning, Coaching, Budgets, Analysis, PowerPoint, Microsoft Word, Workshop Facilitation, Interviews
Education
Montana State University-Northern 2012 — 2015
Master's degree in Counselor Education, Mental Health Counseling/Counselor
Montana State University-Billings 2004 — 2006
Bachelor's Degree, Business Management & Communications
MSU College of Technology 2002 — 2004
Associates, Computer Technology
Great Falls High School 1994 — 1998
Diploma, College Prep
Cuyuna Regional Medical Center January 2014 - Present
St. Peter's Hospital October 2000 - January 2014
Blue Cross Blue Shield of Montana September 1998 - October 2000
Skills
Marketing, Public Relations, Strategic Planning, Management, Clinical Research, Leadership, Customer Service, Marketing Strategy, Project Management, Strategy
Education
Carroll College 1994 — 1998
Bachelor of Science degree, Business Administration and Management, General
Minnesota State University, Mankato 1978 — 1982
Bachelor of Science degree, Mass Communications, Business Administration, Graphic Design
B4 IT Consulting, LLC. June 2014 - Present
Administrative Office of the Courts December 2012 - June 2014
Coinstar July 2012 - September 2012
Econet / Univera January 2012 - May 2012
The Information Architecture Group, Inc. (IAG Consulting) June 2010 - July 2011
Blue Cross Blue Shield of Montana August 2009 - May 2010
American Heart Association May 2007 - April 2009
Amdocs October 2006 - May 2007
Parago June 2005 - August 2006
Skills
SDLC, Analysis, Software Development, Requirements Gathering, Requirements Analysis, Business Analysis, Business Requirements, Visio, Business Process, Systems Analysis, Business Intelligence, Business Process Design, Vendor Management, Business Process..., Agile Methodologies, Integration, UML, User Interface, Use Case, Business Rules, BPMN, CRM, Software Documentation, Strategy, Process Improvement, Enterprise Software, Enterprise Architecture, Project Planning, IT Strategy, Data Warehousing, IT Management, Data Modeling, Agile Project Management, Use Case Analysis, Requirements Management, User Acceptance Testing, SOA, PMP, Business Strategy
Education
Texas State University 2002 — 2004
BBA, Computer Information Systems
Southwest Texas State University 1992 — 1994
BA, International Studies
Blue Cross Blue Shield of Montana September 2013 - Present
Xerox March 2012 - August 2013
INIT, Innovations in Transportation, Inc. June 2011 - March 2012
Northrop Grumman Corp. July 2005 - June 2011
Zearth.com Corporation May 2004 - April 2005
Cutthroat Communications 2000 - 2002
Rightnow Technologies 1999 - 2000
Video Lottery Consultants Inc. 1996 - 1999
Skills
PMP, Program Management, Project Management, CRM, Management, Software Project..., SDLC, Integration, PMO, Requirements Analysis, Microsoft Project, Resource Management, Process Improvement, Project Portfolio..., Vendor Management, Visio, SharePoint, Agile Project Management, Project Planning, Business Analysis
Education
Montana State University-Bozeman 1986 — 1991
Bachelor of Science
Blue Cross of Idaho May 2007 - Present
Blue Cross Blue Shield of Montana April 2000 - May 2007
Skills
Contract Negotiation, Contract Management, Microsoft Office, Access, Health Insurance, Professional and..., Team Building, Strategy Development, Mathematical Analysis, Reimbursement..., Corporate Communications, Internal Communications
Education
Montana State University-Bozeman 1986 — 2001
Bachelor of Arts, Public Relations/Speech Communications
Montana Television Network March 2015 - Present
Anytime Fitness October 2013 - February 2015
Blue Cross Blue Shield of Montana February 2012 - January 2013
Blue Cross Blue Shield of Montana July 2011 - March 2012
Blue Cross Blue Shield of Montana June 2011 - August 2011
Blue Cross Blue Shield of Montana February 2011 - August 2011
Blue Cross and Blue Shield of Montana * 560 North Park Helena, MT January 2011 - May 2011
Pink Gloves Boxing April 2010 - December 2010
Downtown Helena, Business Improvement District, and Helena Parking Commision May 2008 - September 2010
St. Peters Hospital- John Solheim CEO February 2008 - May 2008
Skills
Process Improvement, SDLC, Program Management, Analysis, Marketing, Team Building, Training, Customer Service, Event Planning, Leadership, Management, Public Speaking, Social Media, Strategy, Microsoft Office, Project Management, Business Process...
Education
Carroll College 2006 — 2011
B.A. in Business Administration, B.S. in Community Health,and B.S. in Sports Management, With Concentration in Management and Liberal Arts Degree
Billings Central Catholic High School 2003 — 2006
Savvy Benefits April 2015 - Present
bswift July 2014 - April 2015
Blue Cross Blue Shield of North Dakota December 2010 - July 2014
Blue Cross Blue Shield of Montana March 2009 - December 2010
Rutherfoord March 2005 - March 2009
Skills
Insurance, Health Insurance, Employee Benefits, Sales Management, Health Care Reform, Healthcare, Managed Care, Strategic Planning, Underwriting, Training, Leadership, Account Management, Sales, Medicare, Team Building, Process Improvement, Medicaid, Marketing, Data Analysis, Vendor Management, Management, Risk Management, Analysis, Strategy, Business Analysis, CRM, Customer Service, Program Management, Marketing Strategy, Budgets, Coaching, Salesforce.com, Product Development, Product Marketing, Benefits Administration, Brokers, New Business Development, Cross-functional Team..., Life Insurance, Business Development, Strategic Partnerships, Executive Management, Disability Insurance
Education
Montana State University-Bozeman 1996 — 2000
Business Management
Montana Department of Revenue January 2014 - Present
State of Montana December 2011 - January 2014
Lithia 2010 - December 2011
Watkins & Shepard Trucking March 2008 - July 2009
Safeway November 2007 - April 2008
Blue Cross Blue Shield of Montana August 2007 - November 2007
Regence BlueShield September 2006 - August 2007
The AutoSmith January 2005 - September 2006
Skills
Quicken, Outlook, Administrative..., Invoicing, Accounts Payable, QuickBooks, Data Entry, Access, Accounts Receivable, Process Scheduler, File Management, Customer Service, Lotus Notes, Microsoft Word, Microsoft Excel, PowerPoint, Benefits Administration, Human Resources, Internet Explorer, Workshop Facilitation
Education
Central Washington University 2003 — 2006
BS, Business Management
Shoreline Community College 1991 — 2001
AA Business, Accounting
UnitedHealth Group May 2007 - Present
Blue Cross Blue Shield of Montana 2002 - 2007
Skills
Health Insurance, Contract Negotiation, Non-profit Volunteer, Fundraising, Healthcare Management, Customer Service, Communication, Process Improvement, Leadership, Project Management, Team Building, Team-oriented, Managed Care, Healthcare Industry, Taekwondo, Fitness
Education
California Coast University
Master of Business Administration (MBA), Business/Commerce, General
Providence Health & Services February 2015 - Present
Providence Health & Services December 2014 - January 2015
Providence Health & Services, Providence Medical Group June 2014 - October 2014
Blue Cross Blue Shield of Montana May 2012 - August 2012
Blue Cross Blue Shield of Montana January 2012 - May 2012
Skills
Microsoft Office, Customer Service, Leadership, Process Improvement, Research, PowerPoint, Microsoft Excel, Program Development, Microsoft Word, Nonprofits, Training, Strategic Planning, Marketing, Event Planning, Community Outreach, Healthcare, Public Relations, Social Media, Editing, Volunteer Management, Healthcare Management, Critical Thinking, Government, Outlook, Teaching, Organizational..., Hospitals, Public Speaking, Program Management, EHR, Team Building
Education
University of Washington 2013 — 2015
Master of Healthcare Administration, Health/Health Care Administration/Management
Carroll College 2009 — 2013
Bachelor of Arts (BA), Psychology
Monroe High School 2005 — 2009
cgMedia.Works January 2014 - Present
CiaoGemma.com November 2009 - Present
The Edible Digest September 2014 - Present
Cowgirl Creamery June 2011 - May 2012
University of Montana January 2010 - September 2010
Blue Cross Blue Shield of Montana September 1998 - September 2009
Myrna Loy Center 2002 - 2008
The Liberal Arts 1989 - 1997
Menlo College 1995 - 1996
Kaiser Permanente Health Care November 1989 - December 1995
Skills
Social Networking, Public Relations, Social Media, Social Media Marketing, Public Speaking, Blogging, Web Development, Event Planning, Strategic Planning, Research, Cheese, Graphic Design, Project Management, Artisan Cheese..., Pasta, Wine Tasting, Craft Beer, Film Production, Video Production, Video Editing, Photoshop, Premiere, After Effects, Marketing, Event Management
Education
University of Saint Mary
BA, English Language and Literature, General
The University of Montana
Graduate Course, Global Public Health
University of Missouri-Kansas City
Graduate Courses, Psychology
Cheese School of San Francisco
French, Italian, British Cheeses and Wine/Beer Pairings
Blue Cross Blue Shield of Montana June 2010 - Present
Blue Cross Blue Shield of Montana November 2004 - June 2010
Qwest June 2003 - November 2004
Education
Idaho State University 1999 — 2003
Cornell College October 2013 - Present
Hastings College October 2008 - September 2013
Saint Leo University 2006 - 2008
Blue Cross Blue Shield of Montana 2000 - 2005
Billings Clinic 1989 - 1997
Rocky Mountain College 1983 - 1988
Skills
Financial Analysis, Finance, Budgets, Leadership Development, Nonprofits, Higher Education, Strategic Planning, Leadership, Public Speaking, Teaching, Management, Research
Education
The University of North Dakota
Master of Science (M.S.), Accounting, Business Law, Income Tax
The University of North Dakota
Bachelor of Business Administration (BBA), Marketing
Blue Cross Blue Shield of Montana February 2012 - Present
Printing Center USA January 2009 - February 2012
Education
The University of Montana
Journalism and Broadcasting
Delta Dental of Colorado May 2015 - Present
Delta Dental of Colorado May 2010 - Present
CBIZ MHM, LLC December 2008 - May 2010
Great-West Healthcare July 2006 - December 2008
Blue Cross Blue Shield of Montana June 2004 - July 2006
Skills
Data Analysis, Employee Benefits, Health Insurance, Insurance, Underwriting
Education
Montana Tech of the University of Montana 2000 — 2003
Bachelor's, Mathematics
Montana State University July 2015 - Present
Montana State University July 2015 - Present
Montana State University September 2013 - June 2015
Montana State University September 2013 - June 2014
Montana State University May 2013 - August 2013
Montana State University January 2013 - August 2013
Blue Cross Blue Shield of Montana June 2011 - August 2012
Blue Cross and Blue Shield of Montana September 2009 - August 2011
Blue Cross Blue Shield of Montana September 2009 - October 2010
Montana State University May 2008 - June 2009
Skills
Social Networking, Mediation, Writing, Reading, Administration, Organizational Design, Organizing, Excel, Event Planning, Outlook, Microsoft Office, Time Management, Public Speaking, Microsoft Word, Organizational..., Microsoft Excel, Training, Leadership, Curriculum Design, Management, Interviews, Staff Development, Policy, Higher Education, Instructional Design, Customer Service, Project Management, Employee Benefits, Teaching, Workshop Facilitation, Leadership Development, Data Analysis, Research, Qualitative Research, Team Building, E-Learning, Social Media
Education
Montana State University-Bozeman 2014 — 2018
Doctor of Philosophy (Ph.D.), Adult and Higher Education
Montana State University-Bozeman 2012 — 2014
Master's Degree, Higher Education/Adult Learning, 4.0
Walden University 2011 — 2012
Masters Certificate, Instructional Design, Online Learning Specialization, 4.0
Montana State University-Bozeman 2005 — 2009
Bachelors of Science, Sociology
PacificSource Health Plans April 2012 - Present
Racine Dream Lease, LLC August 2006 - Present
Blue Cross Blue Shield of Montana August 2010 - August 2011
COMMUNITY CARE, INC April 2010 - August 2010
WELLPOINT, INC September 2008 - December 2009
WELLPOINT, INC November 2007 - September 2008
WELLPOINT, INC. October 2005 - November 2007
WELLPOINT, INC. September 2004 - October 2005
WELLPOINT, INC. July 2002 - September 2004
Premera Blue Cross November 1999 - April 2002
Skills
Training, Insurance, Leadership, Software Documentation, Employee Training, Employee Benefits, Team Leadership, Outlook, Coaching, Policy, Customer Service, Healthcare, Microsoft Office, Microsoft Excel, Benefits Administration, Business Analysis, Business Process..., Change Management, Claim, E-Learning, Employee Relations, Health Insurance, Instructional Design, Leadership Development, Managed Care, Medical Billing, PowerPoint, Team Building, Training Delivery, Medicare, Budgets, Process Improvement
Education
Montana State University-Billings 2013 — 2016
Bachelor of Arts (BA), Health Administration
Gateway Technical College 2010 — 2013
A.S., Business Management
May Technical College 1992 — 1993
Certificate, Radio/TV Broadcasting
Denver Institute of Technology 1990 — 1990
Diploma, Hospitality Service Management
Havre High School 1987 — 1990
High School Diploma, General Education
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross Blue Shield of Montana May 2008 - Present
Student Assistance Foundation May 2006 - April 2008
GingerBee Creative 2000 - 2008
Q Communications Group March 1997 - April 2001
Montana Magazine May 1992 - May 1994
The Herald December 1986 - May 1992
Skills
Brochures, Publications, Graphics, Graphic Design, Adobe Creative Suite, InDesign, Illustrator, Logo Design, Corporate Identity, Posters, Typography, Business Cards, Flyers, Invitations, Print Production, Packaging, Pre-press, Newsletters, Creative Direction, Banners, Direct Mail, Brand Development, Corporate Branding, Annual Reports, Print Collateral, Magazines, Creative Development, User Interface Design, Dreamweaver, Photoshop, Publishing, Copywriting, Advertising, Illustration, Layout, Photography
Education
Montana State University-Bozeman 1974 — 1982
BA, Professional Design
Montana State University-Bozeman
B.A.Art, Graphic Design
HealthPlan Services February 2014 - Present
Duke Energy Corporation June 2013 - February 2014
Check Six Inc November 2012 - May 2013
Impact Business Group August 2012 - November 2012
eMason, Inc. August 2011 - July 2012
Blue Cross Blue Shield of Montana July 2009 - July 2011
KullyWorks December 2005 - July 2009
Wostmann & Associates, Inc. February 2000 - December 2005
Perot Systems October 1997 - January 2000
EDS Corporation July 1994 - July 1997
Skills
Testing, Manuals, Documentation, Requirements Analysis, Requirements Gathering, Requirements Management, Business Process, Business Analysis, Requirements..., System Testing, Software Documentation, SDLC, Software Quality..., Test Planning, Visio, Project Management, Business Requirements, Team Leadership, Requirement..., Agile Methodologies, Scrum, Quality Assurance, Technical Writing, Program Management, Software Development, Process Improvement, Quality Center, Analysis, Defect Tracking, Integration, Management, Project Planning, SharePoint, Software Project..., Training, PMP, Databases, UML, Agile Project Management, Systems Analysis, MS Project, User Acceptance Testing, Business Intelligence, Vendor Management, Waterfall, Business Process..., HTML, Microsoft Project
Education
Tennessee Technological University 1984 — 1988
B.S, Technical Communications
State of Montana August 2014 - Present
Blue Cross Blue Shield of Montana January 2009 - August 2014
Blue Cross Blue Shield of Montana October 2007 - January 2009
EMC2 July 2004 - August 2007
Evergreen Elementary School January 2001 - January 2002
Big Brothers and Big Sisters January 2000 - January 2001
Skills
Insurance, Budgeting, Process Improvement, Healthcare, Microsoft Office, Mentoring, Claims, Underwriting, Customer Relations, Documentation, Insurance Claims, Adjusting, Customer Service, Health Insurance, Claims Administration, Excel, Software Documentation, Outlook
Education
Montana State University-Bozeman 2002 — 2003
B.S., Business Management
Flathead Valley Community College 2000 — 2002
Associate of Arts & Associate of Science Degrees, Management
BattellCo January 2014 - Present
Insperity January 2013 - October 2013
Vxtra Partners, LLC 2012 - September 2012
SquidBid.com 2011 - 2012
Blue Cross Blue Shield of Montana June 2009 - February 2010
Sterling Benefits January 2009 - June 2009
UMR (Formerly Fiserv Health) October 2006 - July 2008
KPS Health Plans October 2002 - October 2006
Premera Blue Cross October 1998 - July 2002
Blue Cross Blue Shield of Georgia May 1993 - September 1998
Skills
New Business Development, Account Management, Employee Sales Training, Strategic Planning, Marketing Strategy, Contract Negotiation, Problem Solving, Consultative Selling, Employee Benefits, Strategy, Selling, Management, Training, Business Development, Sales, Coaching, Sales Process, B2B, Entrepreneurship, Recruiting, Human Resources, Performance Management, Marketing, Insurance, Small Business, Analysis, Business Strategy, Business Intelligence, Consulting, Employee Training, Leadership, Cold Calling, Project Management
Education
Florida State University - College of Business 1986 — 1991
Bachelors, Marketing
Florida State University - College of Business 1986 — 1991
Bachelors, Hospitality Administration
TECT Aerospace and Power June 2009 - Present
Woodgrain Millwork July 2005 - February 2009
Freelance Web Developer November 2004 - June 2005
Blue Cross Blue Shield of Montana June 2003 - October 2004
Micron Technology January 1989 - February 2003
Avista June 1988 - December 1988
Skills
Databases, Software Development, XML, Microsoft SQL Server, ASP.NET, Program Management, Analysis, ASP, VB.NET, MySQL, Crystal Reports, Programming, Access, SSRS, MySQL Database, Adobe Cold Fusion..., Epicor, Vantage
Education
Eastern Washington University 1986 — 1988
BS, Computer Information Systems
Spokane Community College 1983 — 1985
AAS, Data Processing
TecBank Prime/RealXchange December 2005 - Present
CIO/CSO - TecBank Prime/RealXchange December 2005 - Present
Deloitte Consulting May 2012 - November 2013
Duty First Consulting December 2009 - May 2012
BearingPoint December 2005 - July 2009
US Army March 1969 - May 2006
Blue Cross Blue Shield of Montana August 1988 - December 2005
Blue Cross Blue Shield Montana August 1988 - December 2005
Skills
NIST, FISMA, Risk Assessment, COBIT, Leadership, Management, Networking, Team Building, Data Processing, ISO, Information Security..., Information Security, Security, HIPAA, IT Audit, Sarbanes-Oxley Act, CISSP, Facilitators, Architecture, Information Assurance, Change Management, Application Security, Security Management, Disaster Recovery, Analysis, CISA, Vulnerability Management, Recruiting, Telecommunications, Security Architecture..., Strategic Planning, ISO 27001, Integration, Vulnerability Assessment, IT Management, Computer Security, Strategy, Program Management, Penetration Testing, Governance, CISM, Cross-functional Team..., PCI DSS, Business Continuity, Operations Management, Privacy Law, Network Security, Business Process..., Software Development, Budgets
Education
The University of Montana 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Yale University - Yale School of Management 2004 — 2004
Executive Management Program, Executive Management Program
Rochville University 2001 — 2002
MBA, Business
Rochville University 1999 — 2000
BA, Business
Mud 'n Suds Pottery, Soap and Handcrafted Designs September 2014 - Present
Spike Solutions February 2012 - Present
Helena College - University of Montana September 2013 - May 2015
Helena College - University of Montana March 2013 - April 2014
Blue Cross Blue Shield of Montana September 2009 - February 2013
Poquoson City Public Schools August 2006 - August 2009
Skills
Curriculum Design, Strategic Planning, Process Improvement, Classroom Management, Student Engagement, Train the Trainer, Management, Organizational..., E-Learning, Staff Development, Training Delivery, Change Management, Training, Classroom, Microsoft Word, Microsoft Excel, Team Leadership, Curriculum Development, Workshop Facilitation, Instructional Design, Documentation
Education
Nova Southeastern University 2003 — 2004
M.S., Education
University of North Carolina at Pembroke 1999 — 2001
B.S., Education
SEMCO LLC FläktWoods AB September 2012 - Present
Viewfinder llc March 2009 - Present
Viewfinder llc March 2009 - Present
Columbia Photo May 2006 - March 2009
Blue Cross Blue Shield of Montana 1997 - 2003
Skills
Photography, Graphic Design, Photoshop, Advertising, Promotions, Video Editing, Digital Imaging, Desktop Publishing, Web Design, Illustration, Graphics, Logo Design, Corporate Identity, Magazines, Video Production, Business Cards, Flyers, InDesign
Education
The University of Montana 1975 — 1976
South High School 1969 — 1970
NIC Inc. July 2014 - Present
NIC Inc. February 2012 - Present
Blue Cross and Blue Shield of Montana August 2008 - February 2012
Blue Cross Blue Shield of Montana April 2003 - August 2008
Blue Cross and Blue Shield of Montana January 1998 - January 2003
Blue Cross Blue Shield of Montana January 1996 - January 1998
Blue Cross Blue Shield of Montana January 1995 - January 1996
Blue Cross Blue Shield of Montana January 1992 - January 1995
Skills
Six Sigma Green -..., Web Content Management, Six Sigma - Lean, Social Media, Strategy, Leadership, Management, HIPAA, Project Management, Healthcare, Public Relations, Email Marketing, Integration, Six Sigma, SDLC, Training, Business Analysis, Process Improvement, Vendor Management, Strategic Planning
Education
Villanova University 2010 — 2010
Certificate, Six Sigma Lean and Green - Healthcare
Carroll College 1994 — 2002
Associate of Arts in Communication, Communication
Optum360 July 1995 - Present
Blue Cross Blue Shield of Montana June 1990 - December 1995
United States Air Force November 1980 - September 1988
Skills
Healthcare, Health Information..., Managed Care, ICD-10, ICD-9, Pediatrics, EMR, CPT, Nursing, HIPAA, Hospitals, Quality Improvement, Medicare, Meditech, Cerner, Healthcare Industry, EHR, Epic Systems, Ambulatory, Physicians, Healthcare Information..., Physician Relations, Medical Terminology, Medical Coding, PulseCheck, Inpatient coding
Education
Boston University 1975 — 1979
Bachelor's degree, Registered Nursing/Registered Nurse
Blue Sky Insurance Agency December 2013 - Present
Blue Cross Blue Shield of Montana March 2009 - January 2012
Blue Cross Blue Shield of Montana March 2009 - January 2012
Catalyst Rx March 2008 - March 2009
Medco March 2005 - December 2006
Aetna 1998 - 2004
Skills
Strategic Planning, Strategy, Leadership, Management, Health Insurance, Sales Management, Marketing Strategy, Process Improvement, Analysis, Insurance, Employee Benefits, Sales, Business Development, Product Development, Public Speaking, Forecasting, Public Relations, Vendor Management, Performance Management, Social Networking, Segmentation, Driving Revenue, Market Segmentation, Budget Development, Innovative Problem..., Marketing, Health Care Reform, Mutual Funds, Life Insurance, Social Media Marketing, CRM, Government Relations, Private Foundations, Event Planning, Budgeting & Forecasting, Talent Acquisition, Talent Management, Organizational..., Creative Solutions, Pharmaceutical Sales, Disease Management, Employee Wellness..., Subsidiaries, Medical Devices, Long-term Care, Pharmacy Benefit..., Team Building, Account Management, Managed Care, Medicare
Education
University of Phoenix 1998 — 2000
BS, Business Management, 3.8
University of Arkansas at Little Rock 1989 — 1990
Bachelor of Science, Business Management
Blue Cross Blue Shield of Montana May 2012 - Present
Quintiles October 2011 - May 2012
AIT Laboratories December 2009 - April 2011
Novartis December 1997 - April 2010
Community Hospital Indianapolis January 1989 - December 1997
Save the Children 1987 - 1989
Skills
Account Management, Cardiology, Gastroenterology, Managed Care, Neurology, Pharmaceutical Sales
Education
Indiana University-Purdue University at Indianapolis
B.S., Allied Health Administration
Apple August 2014 - Present
Kaiser Permanente June 2013 - August 2014
VSP October 2012 - June 2013
Blue Cross Blue Shield of Montana January 2011 - October 2012
Nokia June 2008 - January 2011
wipro August 2005 - June 2008
Skills
Spring, Hibernate, JBoss Application Server, SOA, Tomcat, Agile Methodologies, Web Services, Scrum, REST, SOAP, Ant, Maven, MySQL, Eclipse, ESB, Java Enterprise Edition, Java, Microsoft SQL Server, Integration, Struts, Unix, SQL, JPA, Jenkins, Security, Continuous Integration, JavaScript, Message Broker, J2EE, Enterprise Architecture, Middleware, JMS, JBoss, Encryption, Design Patterns, ServiceMix, ActiveMQ, CXF, EIP, OSGi, JBPM, Drools, jQuery, NoSQL, SAML 2.0, Cassandra, Hadoop, Amazon Web Services..., AngularJS, Data Migration
Education
Birla Institute of Technology 2006 — 2009
MS, Software Systems
Anna University 2001 — 2005
BE, Mechatronics
MAH Consulting Services, LLC March 2006 - Present
HP Technolgies - Simply Healthcare May 2011 - November 2012
ImageView System Technologies, LLC June 2010 - May 2011
UnitedHealthcare October 2009 - May 2010
Blue Cross Blue Shield of Montana May 2008 - April 2009
HTMS 2009 - 2009
CSC 2006 - 2007
Oleen 2004 - 2006
The TriZetto Group 2000 - 2004
QCSI 1998 - 2000
Skills
Requirements Gathering, Business Process..., Business Analysis, Healthcare, Project Management, Software Documentation, Data Modeling, Healthcare Information..., Testing, Claim, Process Improvement, Requirements Analysis, SDLC, Business Intelligence, Leadership, Program Management, Training, Integration, Visio, Analysis, Business Requirements, Consulting, HIPAA, Data Warehousing, PMP, SSIS, Strategic Planning, SharePoint, Claims, Vendor Management, Software Project..., Strategy, Project Portfolio..., Enterprise Software, Business Process, Documentation, IT Strategy, ICD-10, QNXT
Education
Arizona State University 1980 — 1984
Bachelor of Science (BS)
Jack Henry & Associates November 2012 - Present
DETE Inc January 2006 - Present
Jack Henry & Associates September 2010 - November 2012
United Health Group April 2010 - July 2010
Blue Cross Blue Shield of Montana June 2008 - November 2009
Blue Cross Blue Shield of Montana July 2007 - June 2008
Texas Children's Hospital January 2007 - June 2007
Sisters of Mercy Health System July 2005 - November 2006
Sisters of Mercy Health System June 2004 - July 2005
Department Of Economic Security (DES) January 2004 - June 2004
Skills
Visio, Requirements Analysis, Testing, Process Improvement, SDLC, Analysis, Business Process, Business Requirements, Change Management, HIPAA, MS Project, Programming, Quality Assurance, Quality Center, Regression Testing, SQL
Education
Emporia State University 1982 — 1986
Blue Cross Blue Shield of Montana
Skills
Requirements Gathering, Business Requirements
Education
Montana State University-Bozeman 1977 — 1978
Blue Cross Blue Shield of Montana May 2012 - Present
Behavioral Consultants, Inc. June 2010 - Present
Life Care Services, Inc. February 2007 - Present
St. Patrick Hospital and Health Sciences Center September 2008 - May 2012
APS Healthcare July 2004 - February 2007
Skills
Case Managment, Behavioral Health, Mental Health, Personal Development, Clinical Research, Self-esteem, Dual Diagnosis, Case Management, Psychology, Group Therapy, Therapists, Family Therapy
Education
University of Great Falls 2002 — 2004
Masters School Psychology
New Mexico State University 1992 — 1994
MA, Counseling & Educational Psychology
New Mexico State University 1989 — 1992
MFA, Painting & Design
Montana State University-Bozeman 1984 — 1988
Bachelor of Arts, Fine and Studio Arts
Kaiser Permanente January 2014 - Present
Health Care Service Corporation August 2013 - January 2014
Blue Cross Blue Shield of Montana April 2011 - July 2013
Blue Cross Blue Shield of Montana July 2007 - May 2011
Sentient Corporation May 2006 - August 2006
Skills
Financial Forecasting, Statistical Modeling, Predictive Modeling, Microsoft Excel, Microsoft SQL Server, Pricing, Health Care Reform, Financial Reporting, Report Development, Data Mining, Regulatory Filings, Benefits Design, Health Insurance, Data Analysis, VBA, Financial Analysis, Financial Modeling, Microsoft Office
Education
Montana State University-Bozeman 2001 — 2007
B.S. & M.S., Mathematics
Denver Health June 2014 - Present
Check Six September 2012 - May 2014
Blue Cross Blue Shield of Montana November 2011 - September 2012
HP/Palm April 2009 - December 2011
Washington Corporation September 2008 - December 2008
Logistics Planning Solution November 2007 - September 2008
NorthWestern Energy June 2008 - August 2008
NorthWestern Energy June 2007 - August 2007
Skills
Black Box Testing, Testing, Quality Assurance, Test Planning, Databases, Regression Testing, Integration, System Testing, SDLC, Microsoft SQL Server, Software Quality..., Test Cases, Visual Studio, Requirements Gathering, Software Documentation, Troubleshooting, Quality Center, Software Engineering, Visio
Education
The University of Montana - School of Business Administration 2005 — 2009
Bachelor's degree, Management Information Systems, General
University of Montana 2005 — 2009
Bachelor’s Degree, Management Information Systems, General
Independent Health May 2001 - Present
Blue Cross Blue Shield of Montana August 2001 - April 2002
Quest Diagnostics Laboratory April 1991 - 2000
Skills
Process Improvement, Software Quality..., SQL, Requirements Analysis, Requirements Gathering, Software Project..., Agile Methodologies, Visio, SDLC, User Acceptance Testing, Testing, Quality Assurance, Software Documentation, Regression Testing
Education
State University of New York College at Fredonia 1988 — 1990
Medical Technology
Group Health Cooperative May 2008 - Present
Group Health Cooperative November 2006 - May 2008
Blue Cross Blue Shield of Montana July 2003 - February 2005
Skills
Healthcare, Healthcare Consulting, Healthcare Management, HIPAA, Healthcare Information..., Health Insurance, Medicare, Managed Care, Medicaid, Employee Benefits, Healthcare Industry, EMR, EHR, Revenue Cycle, Leadership, Leadership Development, Data Analysis, Policy, Process Improvement, Health Policy, Insurance, Team Building, Cross-functional Team..., Hospitals
Education
University of Missouri-Columbia 1973 — 1974
BSBA, Accountancy
SRI International July 2015 - Present
Computers Unlimited February 2014 - June 2015
SRI International May 2012 - December 2013
Blue Cross Blue Shield of Montana June 2011 - August 2011
State of Montana June 2010 - August 2010
Skills
Java, Scala, JavaScript, Mercurial, Git, Version Control SVN, C#, Python, Maven, Ant, Gradle, Jenkins, SQL, Windows, Linux, Mac, Software Design Patterns
Education
Montana State University-Bozeman 2010 — 2013
Bachelor of Science (B.S.), Computer Science, 3.68/4
Helena High School 2006 — 2010
State of Montana September 2007 - Present
Blue Cross Blue Shield of Montana October 2004 - September 2007
Skills
Legal Writing, Civil Litigation, Legal Research, Litigation, Bankruptcy, Property Tax, Income Tax, Class Action Litigation, Health Care, Courts
Education
University of Great Falls
Blue Cross Blue Shield of Montana RecruiterBlue Cross and Blue ShieldJune 2009 - 2009
Organogenesis November 2007 - April 2008
EMD Serono May 2007 - September 2007
Genzyme December 2005 - March 2007
Genuity August 1998 - May 2001
Genuity 2000 - 2001
Education
Boston University
MS, Communications
Sunset Dental Care March 2013 - Present
Benefis Medical Group January 2008 - March 2013
Great Falls Clinic, LLP April 2006 - December 2007
Blue Cross Blue Shield of Montana May 2004 - April 2006
Merlin Information Services 1996 - 2001
Skills
Medicare, Healthcare, Hospitals, Oncology, Invoicing, Insurance, Accounting, Claim, Editing, Finance, Healthcare Management, Financial Accounting, EMR, Patient Safety, Physicians, Data Analysis, Physician Relations, Health Insurance, Administration, Medical Billing, Medical Coding, Healthcare Industry, EHR, Healthcare Information..., Medicaid, Meditech, Medical Records, Managed Care, PACS, Medical Terminology, BLS, Revenue Cycle, Clinical Research, Access, Process Improvement, HIPAA, Healthcare Consulting, Quality Improvement, Revenue Cycle Management, Practice Management, Ambulatory
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration
University of Phoenix 2003 — 2007
BS Health Care Services, Health Administration
Blue Cross Blue Shield of Montana May 2014 - Present
Silverstar Steak Company August 2010 - December 2014
Starbucks Coffee Company May 2007 - July 2009
Skills
Business Strategy, Leadership, Management, Marketing, PowerPoint, Outlook, Microsoft Excel, Product Marketing, Sales, Entrepreneurship, Customer Service, Social Networking
Education
Carroll College 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Dominican University of California 2006 — 2010
San Rafael, Ca
Blue Cross Blue Shield of Montana August 2012 - Present
Blue Cross Blue Shield of Montana November 2008 - October 2012
Blue Cross and Blue Shield of Montana November 2002 - October 2006
Skills
Health Insurance, Managed Care, Medicare, HIPAA, Employee Benefits, Insurance, Healthcare Information..., Process Improvement, Business Requirements, Customer Service, Access, Call Centers, SDLC, Requirements Gathering, Vendor Management, Visio, Software Documentation, Leadership, Team Building
Education
Montana State University-Northern 1991 — 1996
BS, Elementary Education
Blue Cross Blue Shield of Montana January 2010 - Present
Blue Cross Blue Shield of Montana November 2008 - January 2010
APMFIRST, Inc July 1998 - August 2008
Skills
Mortgage Lending, Sales, Health Insurance, Insurance, Strategic Planning, Employee Benefits, Team Building, Customer Service, Process Improvement, Account Management, Management, Sales Management, Medicare, Marketing, Microsoft Office, Public Speaking, Microsoft Excel, Vendor Management, Training, Budgets, Call Centers, Customer Satisfaction, Leadership
Education
University of Montana 1989 — 1992
Bachelor of Science, Business Marketing
Montana State University-Bozeman 1987 — 1989
Blue Cross Blue Shield of Montana January 2010 - Present
Blue Cross Blue Shield Montana October 1997 - Present
BlueCross and BlueShield of Montana January 2001 - January 2010
Skills
Insurance, Employee Benefits, Health Insurance, Medicare, Vendor Management, Process Improvement, Strategic Planning, Disease Management, Account Management, Healthcare, Customer Service, Business Analysis, Outlook, Team Building, Microsoft Excel, Microsoft Office, Budgets, PowerPoint, HIPAA, Public Speaking, Training, Leadership
Education
Carroll College
Bachelor of Arts (BA), International Relations and Affairs
Compassion Tanzania January 2015 - Present
PotPourri, LLC DBA Leilani's Lattes May 2009 - Present
Lewis and Clark Chapter Mule Deer Foundation 2011 - 2014
Mergenthaler March 2004 - April 2009
Blue Cross Blue Shield of Montana April 2003 - March 2004
Skills
Food, Catering, Restaurants, accounting, Access, product marketing, Microsoft, Product Marketing, Accounting, Pricing, Customer Service, Budgets, Customer Satisfaction, Training, Team Building, Coaching, Sales, Management, Sales Management, Sales Operations, Marketing Strategy, Sales Process, Fundraising, Event Planning, Social Networking, Retail, Inventory Management, P, Data Entry, Account Management, Cold Calling, Sales Presentations, Public Speaking, Microsoft Office, Leadership, Social Media, Microsoft Excel, Event Management, Business Planning, New Business Development, Strategic Planning, Entrepreneurship, Microsoft Word, Advertising, Research, Social Media Marketing
Education
Grand Valley State University 1995 — 1998
NA, Wildlife Biology
Grand Rapids Community College 1992 — 1995
Associate of Arts (A.A.), Liberal Arts
Blue Cross Blue Shield of Montana January 2008 - Present
Qwest February 1999 - February 2007
U S WEST September 1990 - January 1999
Skills
Customer Satisfaction, Customer Experience, Call Centers, Telecommunications, Process Improvement, Team Leadership, Team Management, Contact Centers, Performance Management, CRM, Operations Management, Quality Assurance, Customer Service, Management, Training, Account Management, Troubleshooting, Workforce Management, Project Management, Phone Screens, Behavioral Interviewing, Business Process..., Cross-functional Team...
Education
Montana State University-Bozeman
Liberal Arts and Sciences/Liberal Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - August 2014
Blue Cross Blue Shield of Montana October 2008 - November 2013
Blue Cross Blue Shield of Montana January 2001 - October 2008
Globe Pequot Press June 2000 - December 2000
AT&T October 1997 - May 2000
Skills
Process Improvement, Requirements Gathering, Requirements Analysis, Integration, Change Management, Data Analysis, Program Management, Strategic Planning, MS Project, Management, Health Insurance, Microsoft Office, Marketing, Training, Testing, Business Analysis, Call Centers, Visio, Social Media, Project Management
Education
Carroll College 1997 — 1999
1999, BA in Business
Minot State University 1995 — 1997
Business
Blue Cross Blue Shield of Montana
Skills
Team Building, Customer Service, Microsoft Office, Healthcare, Leadership, Health Insurance, Microsoft Excel, Employee Benefits, Insurance
Education
Ashford University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Behavioral Science/Social and Criminal Justice
Blue Cross Blue Shield of Montana October 2012 - Present
Casne and Associates May 2011 - July 2011
Lay of the Land Surveying September 2005 - May 2011
San Juan Unified School District September 2003 - September 2005
Skills
Health Insurance, Microsoft Office, Outlook, Claim, Microsoft Word, HIPAA, Public Speaking, Supervisory Skills, Data Analysis, Technical Writing, Project Planning, PowerPoint, Data Entry, Civil Engineering
Education
Brigham Young University 1999 — 2003
BA, History Teaching
RightNow Technologies February 2011 - Present
Blue Cross Blue Shield of Montana September 2009 - February 2011
Intelligent InSites August 2008 - August 2009
SEI LLC October 2007 - August 2008
Skills
Cloud Computing, CRM, Solution Selling, SaaS, Account Management, Product Management, Customer Experience, Enterprise Software
Education
The University of North Dakota 2005 — 2007
Bachelor Of Science, Entreprenuership
HCSC March 2014 - Present
Blue Cross Blue Shield of Montana July 1997 - August 2013
Blue Cross Blue Shield of Montana March 1993 - July 1997
Blue Cross Blue Shield of Montana September 1990 - March 1993
Skills
Business Analysis, Requirements Gathering, SDLC, Business Requirements, Visio, Requirements Analysis, Process Improvement, Insurance, Business Process..., Business Intelligence, Vendor Management, Business Process, Change Management, Databases
Education
Carroll College 1990 — 1995
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.25
Spectrum Reach April 2014 - Present
Lowe's Home Improvement March 2013 - April 2014
Holiday Companies July 2012 - March 2013
Blue Cross Blue Shield of Montana July 2012 - November 2012
Telerx September 2009 - July 2012
MALLINCKRODT BAKER SPECIALTY CHEMICALS June 2008 - March 2009
Micor February 2007 - June 2008
Empire Beauty School October 2005 - February 2007
T-Mobile , USA August 2004 - October 2005
Skills
Account Management, Customer Service, Marketing, Customer Satisfaction, Technical Support, Inventory Management, Sales, Customer Retention, Salesforce.com, Leadership, Call Centers, Telephone Skills, Business Intelligence, Teamwork, Customer Experience, B2B, Team Leadership, Call Center, Sales Support, Outlook, Problem Solving, Excel, Microsoft Office, Word, Access, PowerPoint, Troubleshooting, SAP, Negotiation, Time Management, Cash Handling Experience, Organization, Training, Team-oriented, Mac OS, Leading Change, Flexible to Change, QuickBooks, Learning Quickly, Empathy, Consumer Behaviour, Data Entry, Retail, Employee Training
Education
Ashford University 2013 — 2014
Master of Arts (M.A.), Organizational Leadership, 3.45
DeSales University 2009 — 2012
BA/BS, International Business (BA) and Marketing (BS), 3.826
PLEASANT VALLEY HIGH SCHOOL 1990 — 1994
High School Diploma, College Level Studies
FedEx Express October 1997 - Present
Blue Cross Blue Shield of Montana December 1984 - May 1999
Russell Investments May 1983 - November 1983
Skills
Air Freight, Transportation, Freight, Logistics, Transportation..., Shipping, Freight Forwarding, LTL, 3PL, International Logistics, Operations Management, Customs Regulations, Warehousing
Education
Bemidji State University 1980 — 1982
Embry Riddle Aeronautical University-Worldwide
CatalystSolution October 2013 - Present
CheckSix January 2013 - September 2013
Blue Cross Blue Shield of Montana March 2004 - January 2013
Catering November 2002 - March 2004
PacificCare of Orgeon February 1994 - January 1997
Furon Inc May 1992 - November 1993
Greyhound Lines, Inc. August 1992 - May 1993
Davidson Machine and Fabrication September 1987 - May 1992
Skills
Process Improvement, Insurance, SDLC, Auditing, Health Insurance, Medicare, Visio, Software Documentation, Business Requirements, Requirements Gathering, System Testing, Business Analysis, HIPAA, Requirements Analysis, Quality Assurance, Testing, Software Quality..., Test Planning, Test Cases, Quality Center, Test Automation, Regression Testing, SharePoint, Program Management, User Acceptance Testing, Test Strategy, SQL, Test Management, Agile Methodologies, Integration, Defect Tracking, QTP, Software Project...
Education
University of Montana-Helena College of Technology 2010 — 2012
Computer Science, Programming
Coastal Carolina Community College 1987 — 1988
None, Accounting
Blue Cross Blue Shield of Montana November 2012 - Present
Blue Cross Blue Shield of Montana March 2009 - October 2012
Blue Cross Blue Shield of Montana August 2007 - March 2009
Skills
Visio, Customer Service, Training, Call Centers, Process Improvement
Education
Montana State University-Northern 2002 — 2005
Blue Cross Blue Shield of Montana
Skills
CCM
Education
The University of Montana
Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Montana June 2008 - Present
Skills
Requirements Gathering, Software Documentation, SDLC, Requirements Analysis, Business Requirements, Business Analysis, Business Process, Insurance, Business Process..., Crystal Reports, Vendor Management, Software Project..., Business Intelligence, Data Warehousing, SharePoint, Visio, Analysis, Process Improvement, Documentation
Education
University of Montana-Helena College of Technology 1987 — 1989
Accounting Degree