Capital BlueCross
Industry: Company
DescriptionHeadquarters: Harrisburg, PA Founded: 1937 Subsidiaries: Capital Advantage Insurance Company,
Capital BlueCross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital BlueCross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Capital BlueCross Employees
Geneia 2014 - Present
Saint Joseph's University April 2011 - Present
Geneia, A wholly owned subsidiary of Capital BlueCross November 2005 - January 2014
Capital Blue Cross November 2005 - May 2011
Capital BlueCross November 2005 - April 2009
Ernst & Young September 2004 - April 2005
Unisys 2002 - 2004
Intellimark 2002 - 2003
Pipeline Interactive 2001 - 2002
Good Samaritan Hospital 1997 - 2001
Skills
Process Improvement, Leadership, Healthcare, Strategic Planning, Program Management, Strategy, Change Management, Project Management, Data Analysis, Six Sigma, HIPAA, Management, Healthcare Informatics, Informatics, Business Development, E-Learning, Business Process..., Analytics, Knowledge Management, Key Performance..., New Business Development, Network Security, Quality Management, Process Simulation, Healthcare Information..., Risk Management, Healthcare Management, Process Development, Strategy Development, Organizational..., Leadership Development, Business Analysis, Managed Care, Operations Management, Healthcare Consulting, Writing, Health Care Reform, Curriculum Design, Healthcare improvement, Health Insurance, Lean Tools, Health Care Systems, Population Health, Marketing, Utilization Management, Team Leadership, Systems Thinking, Leading Change, Health Policy, Business Strategy
Education
The George Washington University 2011 — 2014
MSHS, Clinical Management and Leadership
NCQA
PCMH 2014 Standards
coursera
Villanova University 2009 — 2010
Lean Six Sigma Sensei, Lean/Six Sigma
Lebanon Valley College 2000 — 2003
MBA, Business Administration and Management, General
Alvernia College 1989 — 1991
BA, Business Managment
Penn State University
Doctor of Education (Ed.D.) (Candidate), Adult Education in Healthcare
Capital BlueCross August 2013 - Present
Capital Blue Cross July 2012 - August 2013
Capital BlueCross September 2009 - July 2012
Capital BlueCross April 2007 - September 2008
Capital BlueCross November 2005 - April 2007
Creative Graphics, Inc. March 1994 - November 2005
Skills
Graphic Design, Marketing Communications, Direct Mail, Advertising, Creative Direction, Variable Data Printing, Print On Demand, Offset Printing, Digital Printing, Typesetting, Email Marketing
Education
Kutztown University of Pennsylvania 1989 — 1993
Bachelor of Science (BS), Business Administration/Marketing
Buckinghamshire Chilterns University College 1993 — 1993
International Business
Amazon April 2015 - Present
Amazon October 2014 - April 2015
Capital BlueCross August 2013 - October 2014
US Army January 2013 - August 2013
Skills
Military, Military Operations, Security Clearance, Operational Planning, Army, Command, DoD, Military Experience, National Security, Force Protection, Top Secret, Defense, Program Management, Management, Project Management, Training
Education
Liberty University 2012 — 2015
Master of Business Administration (M.B.A.), Project Management
James Madison University 2005 — 2009
Bachelor of Science (B.S.), Justice Studies
New York University November 2014 - Present
Jersey College April 2013 - Present
PHEAA March 2011 - April 2013
Capital BlueCross September 2012 - December 2012
Skills
Business Planning, Business Analysis, Financial Reporting, Financial Analysis
Education
Central Penn College 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
N/A
Capital BlueCross January 2010 - February 2014
Capital BlueCross July 2007 - December 2009
Sole Proprietorship March 2002 - July 2007
Lehigh Valley Child Care, Inc. September 2004 - June 2007
American Red Cross of the Greater Lehigh Valley October 2002 - September 2004
Mack Trucks, Inc. April 1999 - February 2002
Allentown-Lehigh County Chamber of Commerce December 1995 - April 1999
Chestnut Hill College September 1990 - December 1995
Education
DeSales University 2001 — 2005
M.B.A.
U.S. Chamber of Commerce 1996 — 2002
Certificate
Leadership Lehigh Valley 1997 — 1998
Saint Mary's College 1986 — 1990
B.A.
Ronald McDonald House of Charlotte July 2011 - Present
Girl Scouts, Hornets' Nest Council April 2008 - July 2011
Girl Scouts, Hornets' Nest Council July 2007 - April 2008
Capital BlueCross September 2002 - July 2007
Skills
Non-profits, Fundraising, Program Development, Grant Writing, Event Planning, Non-profit Leadership, Event Management, Project Management, Management, Annual Giving, Volunteer Management, Nonprofits, Program Management, Leadership, Marketing Communications, Community Outreach, Public Relations, Integrated Marketing, Public Speaking, Strategy, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 2008 — 2013
Certificate in Fundraising Management, Fundraising
Duquesne University 2003 — 2005
Master of Arts, Corporate Communications
Shippensburg University of Pennsylvania 1998 — 2002
Bachelor of Arts, Communications Journalism
Capital BlueCross March 2015 - Present
First Financial Group January 2012 - June 2014
GPI Marketing Inc. June 2011 - January 2013
AmerisourceBergen June 2006 - June 2009
Cardinal Health June 2003 - May 2006
Skills
Account Management, Consulting, Negotiation, Program Management, Budgets, Marketing, Team Building, Direct Sales, Customer Service, Leadership, Advertising, Social Media Marketing, Contract Negotiation, Coaching
Education
California University of Pennsylvania 1977 — 1980
Bachelor of Arts
Riverside Health System May 2015 - Present
Capital BlueCross July 2014 - May 2015
Penn State University in collaboration with The Cleveland Clinic January 2014 - April 2014
Penn State Hershey Medical Group August 2013 - February 2014
Penn State University January 2013 - January 2014
The Children's Hospital of Philadelphia May 2013 - August 2013
Best Buy July 2011 - July 2012
Madison Memorial Hospital January 2011 - May 2011
Seasons Medical April 2010 - August 2010
Skills
Public Speaking, Microsoft Excel, Microsoft Office, PowerPoint, Data Analysis, Microsoft Word, Customer Service, Teaching, Healthcare, Healthcare Management, Hospitals, Medical Terminology, Outlook, Leadership, Operations Management, Process Flow, Performance Improvement, Process Improvement, Training, Strategic Planning, HIPAA, Management, Research, Healthcare Information..., EHR, EMR, Quality Improvement, Project Management, Nonprofits, Team Leadership, Social Media, Team Building, Teamwork, Medicine, Healthcare Consulting, Critical Thinking, Patient Safety, Medicare, Leadership Development, Access, Time Management, Change Management, Physician Relations
Education
Penn State University 2012 — 2014
Master's degree, Healthcare Administration
BYU-Idaho 2008 — 2011
Bachelor's degree, Health/Health Care Administration/Management
Domino Technologies, Inc. July 2014 - Present
Capital BlueCross October 2011 - April 2014
Capital BlueCross December 2004 - October 2011
Purcell, Krug & Haller September 2002 - December 2004
Resumes & Word Processing by Tricia September 1991 - September 2002
Skills
Health Insurance, Leadership, Organizational..., Process Improvement, Team Building, Business Writing, Building Relationships, Customer Satisfaction, Training, Program Management, Strategic Planning, Market Planning, Project Coordination, Market Research, Customer Relations, Project Management
Education
Ashford University
Master of Business Administration (M.B.A.), Organizational Leadership
Eastern University
Bachelor of Arts (B.A.), Organizational Management
Goodby Silverstein & Partners March 2015 - Present
Appsurdity, Inc. August 2014 - February 2015
Edscape Consulting LLC May 2014 - June 2014
DuPont May 2013 - July 2013
Haigh and Martino June 2012 - August 2012
Capital BlueCross June 2012 - July 2012
Skills
Social Media, Digital Marketing, Social Media Marketing, Marketing Communications, Copywriting, Editing, Copy Editing, Graphic Design, Photography, Photoshop, Illustrator, PowerPoint, Blogging, Microsoft Excel, Microsoft Word, WordPress, Web Content, Final Cut Pro, Digital Media, Advertising, Creative Writing, Research, Critical Thinking, HootSuite, Microsoft Office
Education
Denison University 2010 — 2014
Bachelor of Arts (B.A.), Communication
The Derryfield School 2006 — 2010
Graduated with Academic Distinction
Capital BlueCross April 2013 - Present
Capital BlueCross May 2012 - April 2013
Gold's Gym October 2011 - April 2012
Olive Garden August 2011 - October 2011
Skills
Experienced in the use..., Skilled in the use of..., Extremely organized and..., Excellent time..., Healthy, able bodied..., Experience with both..., General construction,...
Education
Kutztown University of Pennsylvania 2007 — 2011
Bachelor's Degree, Communication Design, Graphic & Advertising Design, GPA - 3.57
Capital BlueCross July 2011 - Present
Capital BlueCross November 2003 - July 2011
Skills
Market Research, Healthcare, Data Analysis, Managed Care, Competitive Analysis, Quality Improvement, Customer Experience, Project Management, Health Insurance, Leadership, Analytics, Competitive Intelligence, Analysis, Insurance, Strategic Planning, Marketing Research
Education
Penn State University 1999 — 2002
M.A., Health Administration
Indiana University of Pennsylvania 1992 — 1996
B.A., Psychology
Cedar Cliff 1988 — 1992
Capital BlueCross June 2014 - Present
Freelance Copywriting/Editing January 2014 - Present
East Bay SPCA September 2013 - February 2014
Lyft July 2013 - February 2014
Memphis Minnies Barbeque Joint January 2013 - September 2013
California College of the Arts February 2013 - May 2013
California College of the Arts January 2013 - May 2013
The Beat Within January 2012 - August 2012
ROI Marketing Inc May 2012 - June 2012
California College of the Arts September 2011 - May 2012
Skills
Photography, Drawing, Copywriting, Data Entry, Typing, Copy Editing, Literary Editing, Fiction, Dreamweaver, Microsoft Office, Blogging, Technical Writing, Social Media, Wordpress, Basic Photoshop, Basic Dreamweaver, Photoshop, Web Design, Telephone Reception, Hospitality Service, Chicago Manual, MLA style, APA, SEO copywriting, Article Marketing, Backlinks, Press Release Submission, Publishing, Short Stories, Crime Fiction, Essays, College Composition, ESL, Resume Writing, Google Docs, Google Calendar, Microsoft Publisher, Editing, Newsletters, Creative Writing, Grant Writing, Nonprofits, Freelance Writing, Poetry, SEO, WordPress, Magazines, Proofreading, Publications, InDesign
Education
California College of the Arts 2011 — 2013
Master of Fine Arts (M.F.A.), Writing
York College of Pennsylvania 2007 — 2011
Bachelor of Arts, Professional Writing/Editing, 3.03
Healthcare Express January 2015 - Present
Himagine Solutions Inc. May 2015 - Present
Outcomes Health Information Solutions August 2014 - Present
Capital BlueCross May 2014 - January 2015
Novitas Solutions, Inc. August 2012 - June 2014
Lawrence & Memorial Hospital December 2013 - April 2014
Keymed Partners Inc January 2011 - August 2011
Heritage Medical Group LLP July 2010 - January 2011
Carlise Obstetrics and Gynecology April 2010 - May 2010
Dialysis Corporation of America February 2008 - January 2009
Skills
Certified Professional..., Medical Billing, Medical coding, Supervisory Experience, Supervisory Skills, allscripts, EMR, Customer Service, Customer Retention, Risk Management, Telephone Skills, Windows 7, Payroll Administration, PowerPoint, Medical Coding, Medical Records, Hospitals, Medicare, Payroll, CPT, Medical Terminology, HIPAA, HCPCS, ICD-9-CM, ICD-9, Spreadsheets, EHR, Data Entry, IDX, Revenue Cycle Management, Physician Coding, Healthcare Information..., Claim, Outlook, NextGen, Denials, Medicare/Medicaid..., Software Documentation, Physicians, Accounts Receivable, Invoicing, Revenue Cycle, ICD-10, Medicaid, Health Information..., Healthcare, Healthcare Management, Healthcare Consulting
Education
Harrisburg Area Community College 2012 — 2014
Bachelor's degree, Major in Nursing and Minor in Pre-Diagnostic Med Sng/Ultr Tch, 4
YTI Career Institute 2009 — 2010
HIS Diploma, Medical Coding
Robinson's Excavating & Mulch LLC January 2009 - Present
Capital BlueCross November 1995 - December 2009
Hershey Medical Center April 1993 - November 1995
Skills
Strategic Planning, Public Speaking, Microsoft Office, Negotiation, New Business Development, Project Management, Fundraising, Team Building, Marketing Communications, Management, Leadership, Insurance, Process Improvement, Business Development, Strategy
Education
Edinboro University of Pennsylvania
BSN
High School
Capital BlueCross February 2014 - Present
LCTCB March 2013 - February 2014
Freelance Computer Technician April 2010 - February 2013
Java Developer October 2012 - December 2012
HM Consulting January 2012 - August 2012
Mindteck July 2011 - January 2012
Skills
.Net, C#, Java, Eclipse, JavaScript, .NET, Tomcat, AJAX, jQuery, SQL, Databases, CSS, Microsoft SQL Server, Linux, Python, Database Design
Education
Central Pennsylvania College 2008 — 2011
Bachelor of Science (BS), Computer Science, 3.81
Delta Dental Insurance Company September 2015 - Present
Employee Benefits Systems, Inc. September 2015 - Present
Independent Life & Health Insurance Professional August 2014 - Present
The Rigg Darlington Group, Inc. January 2014 - August 2014
Capital BlueCross November 2000 - September 2012
Capital Blue Cross March 1998 - November 2000
Keystone Health Plan Central July 1996 - March 1998
Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Healthcare, Medicare, Health Savings Accounts, Brokers, Sales, Managed Care, HIPAA, Customer Service, Sales Operations, Medicaid, Utilization Management, Microsoft Office, Data Entry, Group Insurance, Sales Management, Sales Process, Sales Presentations, Project Coordination, Superior Client Service, Proposal Writing, Quote Preparation, Contract Negotiation, Medical Terminology, Medical Transcription, Client Services, Paralegals, Contract Administration, Contractual Agreements, Contract Management, Contract Law, Employment Law, Traditional Labor Law, Medical Office..., Disability Insurance, Human Resources, Claim, Health Policy, Management, Employee Relations, New Hire Orientations, FMLA, ERISA, COBRA, Compliance, Employee Training, Life Insurance
Education
Cedar Crest College 2001 — 2004
Bachelor of Science (BS), Business Administration/Paralegal
The Barton School, Scranton, PA 1990 — 1992
Medical/Dental Assistant, Medical/Health Management and Clinical Assistant/Specialist
Capital BlueCross February 2014 - Present
Skills
Web Services, Force.com, SQL, Salesforce.com, Core Java, Salesforce.com..., Salesforce.com..., Visual Force, CSS, Apex Programming, Cast Iron, Mobile Applications, AJAX, JavaScript, Agile & Waterfall...
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)
Capital BlueCross March 2015 - Present
Metro Bank July 2014 - March 2015
Metro Bank June 2011 - June 2014
Pennsylvania Association of Elementary and Secondary School Principals January 2011 - June 2011
Drew Michael Taylor Foundation August 2010 - December 2010
Cruzstar June 2010 - October 2010
Skills
Event Planning, Community Relations, Public Relations, Event Management, Press Releases, Social Media, Corporate Communications, Community Development, Facebook, Editing, Marketing, Social Media Marketing, Journalism, Proofreading, Leadership, Email Marketing, Speech Writing, Fundraising, InDesign, Nonprofits
Education
Shippensburg University of Pennsylvania 2009 — 2011
Bachelor of Arts, Communications, Public Relations Emphasis. Political Science Minor
HACC, Central Pennsylvania's Community College 2007 — 2009
Media Studies, Communications
Frontline Technologies Group LLC August 2014 - Present
Comcast August 2012 - May 2014
Comcast March 2010 - August 2012
Comcast November 2007 - March 2010
TEKsystems July 2007 - November 2007
Capital BlueCross September 2003 - February 2007
Capital BlueCross September 2001 - September 2003
Capital BlueCross November 1999 - September 2001
Skills
Process Improvement, Hardware, Infrastructure, Technical Leadership, Software Installation, Leadership, Customer Service, Disaster Recovery, Active Directory, Security, Integration, Enterprise Architecture, LDAP, Troubleshooting, SDLC, DNS, Network Security, Virtualization, Vendor Management, Identity Management, Technical Writing, Technical Documentation, Servers, Technical Support, Information Security, Computer Security, System Deployment, IT Service Management, Networking, Software Documentation, Operating Systems, Firewalls, Microsoft Exchange, Information Technology, Siteminder, Apache
Education
York Technical Institute 1998 — 2000
Associate, Specialized Business\ Computer System Specialist
DeVry University
Bachelor's Degree, Computer Information Systems: Technical Management, 4.0 Cumulative GPA
Capital BlueCross March 2013 - Present
BeneCard PBF February 2011 - March 2013
Coventry Health Care, an Aetna Company January 2009 - January 2011
WellPoint October 2007 - September 2009
Highmark Blue Shield June 1989 - September 2007
Skills
Wellness Coaching, Customer Service, Supplements, Sales, Sports Nutrition, Personal Training, Weight, Home Based Business, Budgets, Software Documentation, Training, Call Centers, Management, Leadership, Strategic Planning, Coaching, Network Marketing, Process Improvement, Microsoft Excel, Business Analysis, Microsoft Office, HIPAA, Weight Training, Team Building, Public Speaking
Education
Davis and Elkins College 1980 — 1983
Bachelor's Degree, Communication, General
TEKsystems September 2014 - Present
Sygnetics, Inc. July 2014 - September 2014
Pediatria April 2013 - September 2014
JFC Temps August 2012 - October 2012
Capital BlueCross November 1989 - May 2012
Skills
Experienced Business..., Project Planning, Problem Solving, Product Management, Crystal Reports, Business Objects, Testing, Test Planning, Quality Assurance, Microsoft Office, Data Entry, Data Modeling, Regression Testing, Operations Research, Business Recovery..., Visio, Visual Basic, Visual Studio, C++, Java, Dreamweaver, Claim, Web Design
Education
ITT Technical Institute-Harrisburg 2012 — 2014
Currently attending - Associates, Software Applications and Programming
Dauphin County Technical 1986 — 1989
High School Diploma, Cosmetology, Barber/Styling, and Nail Instructor
Capital BlueCross May 2015 - Present
Highmark 2006 - May 2015
Highmark Inc. 1998 - 2006
Highmark Inc. 1996 - 1998
Highmark Inc. 1989 - 1996
Skills
Visio, Disaster Recovery, Business Analysis, SharePoint, SDLC, CTI, Software Development, IT Service Management, ITIL, Integration, Enterprise Architecture, Software Project..., Project Management, Requirements Analysis, Requirements Gathering, Vendor Management, Process Improvement
Education
Pennsylvania State University-Penn State Schuylkill 1986 — 1988
Associate of Science (A.S.), Computer Science
Pennsylvania State University-Penn State Schuylkill 1986 — 1988
Associate of Science (A.S.), Business Administration
Highmark BC/BS / Celerity Consulting April 2015 - Present
Capital BlueCross November 2013 - Present
Consultant, Assistive Technology Applications Certified Professional September 2013 - November 2013
Schoolwires February 2013 - July 2013
Novitas Solutions, Inc. June 2008 - January 2013
US Army War College August 2005 - May 2008
Liquid Media Communications May 2004 - August 2005
AES/PHEAA February 2003 - May 2004
AES/PHEAA November 2000 - February 2003
AES/PHEAA March 1999 - November 2000
Skills
Assistive Technology, Adobe Acrobat, SharePoint, Web Statistics, Usability, Dreamweaver, Adobe Contribute, Training, HTML, JAWS, Adobe LiveCycle, Microsoft Office, Microsoft SQL Server, Photoshop, Adobe Fireworks, Urchin, Crystal Reports, Web Editing, Proofreading, Technical Writing, Databases, Web Analytics, Google Analytics, CMS, Content Management
Education
Harrisburg Area Community College
Associate Degree in Business Management, Computer Information Systems
Capital BlueCross April 2011 - Present
Dinene Quick - Photography January 2005 - Present
Capital BlueCross December 2006 - April 2011
Capital BlueCross April 1998 - December 2006
Skills
Photography, Web Design, HTML, Web Content Management, WebSphere Portal, Marketing Communications, Content Management, Graphic Design, Social Media, SharePoint, Project Management, Dreamweaver, CSS, Photoshop CS6, Basic HTML, Basic CSS, Project planning and..., Microsoft Sharepoint..., Detailed Business..., Wireframes, IBM Portal Content..., Microsoft Content..., Microsoft Word, Excel,..., Site Maps, Employee Training, Marketing Project..., Concrete 5 content..., HP Quality Center, Develop test cases, Photoshop
Education
Harrisburg Area Community College 1991 — 1996
Certificate of Completion, Visual Arts - Photography, B
Harrisburg Area Community College
Web Design, A
Capital BlueCross September 2014 - Present
Highmark March 2012 - March 2014
Highmark April 2005 - July 2011
Highmark January 2003 - April 2005
Highmark January 1999 - January 2003
Highmark January 1996 - January 1998
Highmark January 1995 - January 1996
Electronic Data Systems January 1994 - January 1995
Rite Aid January 1990 - January 1994
Skills
Excel, Microsoft Office, Word, Documentation, PowerPoint, Outlook, Visio, SharePoint, Business Analysis, Lotus Notes, Problem Solving, Windows, Software Documentation, Microsoft Excel, Microsoft Word, Management, Requirements Gathering, SDLC, Software Development
Education
Central Penn College 2013 — 2015
Bachelor's degree, Business Administration
McCann School of Business and Technology 2012 — 2013
Associate's degree, Business Administration
Cumberland Perry Vocational Technical School 1988 — 1990
Certificate, Data Processing
West Perry High School 1987 — 1990
Diploma, Business
Hewlett-Packard February 2014 - Present
Pennsylvania Department of Public Welfare/Division of Managed Care October 2011 - January 2014
Capital BlueCross February 2003 - September 2011
Highmark Blue Cross Blue Shield June 2001 - January 2003
Philhaven Hospital September 2000 - June 2001
Hershey Medical Center February 2000 - September 2000
Carlisle Hospital January 1996 - February 2000
Mainstay Services November 1994 - January 1996
Healthreach Home Care and Hospice November 1993 - November 1994
Polyclinic Medical Center March 1989 - March 1994
Skills
Medical Policy Review, Medical Necessity Review, Staff Management, Nursing..., Behavioral Health, Informatics, Mental Health, Hospitals, Healthcare, Health Education, Home Care, Inpatient, Managed Care, Health Insurance, HIPAA, Healthcare Management, Medicaid, Medicare, Quality Improvement, Process Improvement, Data Analysis
Education
Jacksonville University 2010 — 2011
Nursing
University of Saint Francis 2005 — 2008
Bachelor of Science, Health Care Management
Harrisburg Area Community College 1989 — 1991
Associates of Science, Nursing
Lower Dauphin
Capital BlueCross March 2013 - Present
Skills
Managed Care, Health Insurance, Insurance, Provider Relations, Team Building, Strategic Planning, Process Improvement, Project Management, Vendor Management, Program Management, Health Policy, Healthcare Management, HIPAA, Business Analysis, Leadership, Business Process..., Cross-functional Team..., Management, Team Leadership, Strategy
Education
iPEC 2015 — 2015
CPC (fall 2015), Transition Coaching
Boston College 1986 — 1988
MBA, Health Systems
Boston College 1986 — 1988
MSW, Transition to Work Programming
Gordon College 1978 — 1982
BA, Economics
North Haven High School 1974 — 1978
High School Diploma
iPEC
Venture Back Office July 2008 - February 2015
Capital BlueCross April 2003 - September 2007
Capital BlueCross April 2000 - April 2003
Capital BlueCross November 1998 - April 2000
Skills
Advertising, Marketing Communications, Brand Development, Creative Direction, Team Building
Education
Strayer University
Master of Business Administration (M.B.A.), Marketing
King's College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Central Penn Chapter of APICS October 2014 - Present
Pennsylvania Longbow Association August 2009 - Present
Metro Logistics (USA), Inc. March 2015 - May 2015
APICS 2014 - 2015
Capital BlueCross September 1999 - November 2011
Capital BlueCross November 1993 - September 1999
Capital BlueCross/Comp I Center February 1989 - November 1993
Skills
Leadership, Training, Management, Team Building, Customer Service, Teamwork, PowerPoint, Microsoft Office, Research, Microsoft Excel, Project Management, Analysis, Team Leadership, Process Improvement, Time Management, Critical Thinking, Operations Management, Microsoft Word, Project Planning, Outlook, Leadership Development, Problem Solving, Access, Strategic Planning, Windows, Social Networking, Strategy, Strong Data Entry, Insurance, Strong Customer Service, Strong Analytical, Administration, Recruiting, Public Relations, Event Planning, Data Analysis, Data Entry, Customer Satisfaction, Public Speaking, Administrative..., Troubleshooting, Employee Relations, motivational writer, Inventory Control, Logistics, OSHA, Warehouse Management, GMP, First Responder
Education
APICS 2014 — 2015
CPIM, Logistics, Materials, and Supply Chain Management
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Business Administration (MBA), General Management, 3.01/4.00
DeVry University 2010 — 2013
Bachelors Degree, Technical/Operations Management, 3.65/4.00
Capital BlueCross (employer) 1989 — 2011
Employee Developement
Capital BlueCross June 2013 - Present
Capital Blue Cross November 2011 - June 2013
Capital Blue Cross March 2009 - November 2011
Rite Aid 2007 - 2009
Rite Aid 2006 - 2007
D&H Distributing 2005 - 2005
Skills
Vendor Management, Business Analysis, Project Execution, Analysis, Auditing, Project Management, Process Improvement, Data Analysis, Insurance, Finance, Strategic Planning, Leadership, Financial Analysis, Access, Business Process..., Healthcare, Health Insurance, Managed Care
Education
Penn State University 2009 — 2011
MBA, Business Administration
Indiana University of Pennsylvania 2002 — 2006
Bachelor of Science, Finance, Accounting
Capital BlueCross October 2008 - Present
PA Chamber of Business and Industry September 2005 - October 2008
Highmark March 1995 - June 2005
Skills
Insurance, Brokers, Employee Benefits, Disability Insurance, Managed Care, Account Management, Life Insurance, Medicare, Medicare Part D, Business Analysis, Administrative..., Web Development, HMO, Insurance Brokerage, Sales, Health Savings Accounts, PPO, Social Networking, Volunteering, Relationship Building, Team Building, Management, Underwriting, Customer Service
Education
DeVry University 2010 — 2012
Business, Management, Marketing, and Related Support Services
Harrisburg Area Community College 2005 — 2007
Associate's degree, Business Administration and Management, General
Capital BlueCross May 2015 - Present
Berkshire Hathaway Energy June 2014 - July 2014
Vectron International August 2011 - May 2012
Education
Cornell University 2012 — 2016
Multi/Interdisciplinary Studies
Capital BlueCross October 2004 - Present
Capital BlueCross December 2011 - December 2012
Skills
Events Coordination, Leadership, Conflict Resolution, Personality Assessment, Microsoft Office, Outstanding time..., Community Outreach, Expense Budget..., Customer Service, Microsoft Word, Microsoft Excel, Microsoft Publisher, Event Planning
Education
Liberty University
Master of Arts (MA), Management and Leadership, 3.56
Central Penn College
Bachelor of Science (BS), Business Administration, 3.40
Capital BlueCross July 2014 - Present
Freelance Web Design November 2012 - Present
PennDOT December 2012 - July 2014
Pennsylvania Office of Administration July 2012 - December 2012
Dayton Parts April 2012 - July 2012
University of West Florida August 2011 - December 2011
Cat Country August 2011 - December 2011
RelyLocal Pensacola June 2011 - August 2011
Skills
HTML, CSS, Web Content Management, Web Development, Web Design, WebSphere Portal, JavaScript, Graphic Design, Illustrator, Adobe Creative Suite, Photoshop, Dreamweaver, Flash, Layout, Logo Design, Computer Maintenance
Education
University of West Florida 2009 — 2011
Graphic Design, Art
Harrisburg Area Community College 2008 — 2008
none, Graphic Design
Capital BlueCross July 2012 - Present
Prudential Patt, White Real Estate March 2012 - March 2013
Hush Puppies Shoes January 2002 - February 2004
Skills
Real Estate, Short Sales, Sales, Investment Properties, Commercial Real Estate, First Time Home Buyers, Rentals, Buyer Representation, Marketing Strategy, Selling, Marketing, Residential Homes, Sellers, Relocation, Retail, Foreclosures, REO, Investors, Account Management, Purchasing, Staff Supervision, Management, Salesforce.com, Retail Sales, Sales Presentations, Sales Management, Medicare Supplements, Individual Health..., Small Group Health..., Dental and Vision Sales
Education
Kutztown University of Pennsylvania 2010 — 2012
MBA, Business Administration
Central Penn College 2005 — 2007
B.S, Management
US Navy January 2009 - Present
Capital BlueCross October 2005 - March 2008
Overhead Door Company of Harrisburg/York September 2004 - September 2005
RAM Industrial Services April 2003 - August 2004
The Ishler Group June 2002 - April 2003
Skills
ERP, Microsoft Office, Excel, PowerPoint, Adobe Acrobat, Interactive PDF, Technical Training, Staff Training, Database Administration, Database Analysis, Technical Writing, Technical Support
Education
HACC, Central Pennsylvania's Community College 2010 — 2012
Associate
East Pennsboro Area High School 1999 — 2002
High School Diploma
West Perry High School 1997 — 1999
Capital BlueCross June 2000 - Present
Skills
Employee Benefits, Insurance, Team Building, Health Insurance, Leadership, Public Speaking, Strategic Planning, Benefits Administration, Microsoft Office, Non-profits, Fundraising, Public Relations, Sales, Marketing, Nonprofits, Advertising, Underwriting, Management, Account Management, Microsoft Excel, Healthcare, Training, Customer Service
Education
Bloomsburg University of Pennsylvania 1996 — 2000
BS, Business Administration
Berwick Area High School 1992 — 1996
KMK Consulting Inc. March 2015 - Present
Enterprise Systems Center at Lehigh University May 2014 - January 2015
Capital BlueCross June 2014 - November 2014
Enterprise Systems Center at Lehigh University September 2013 - May 2014
Bqvision January 2012 - July 2012
Skills
Operations Research, Statistics, Data Mining, Mathematical Modeling, SAS programming, Process Improvement, Leadership, Project Management, Healthcare Consulting, Healthcare simulation, statistical analysis, Data Analysis, Lean Manufacturing, Training
Education
Lehigh University 2012 — 2015
Master’s Degree, Healthcare Systems Engineering, 3.65
Beijing University of Post and Telecommunications 2008 — 2012
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering, 3.67
Capital BlueCross July 2015 - Present
Pharmastar PBM May 2012 - July 2015
HomeChoice Partners October 2010 - May 2012
Walgreens June 2009 - October 2010
Skills
Home Infusion, Chemotherapy, Clinical Nutrition, Palliative Care, Pharmacokinetics, Pharmacoeconomics, Infectious Diseases, Medication Therapy..., Pharmacy Benefit..., Clinical Pharmacy, Healthcare Management, Anticoagulation, Parenteral Nutrition, Utilization Management, Home Care, Pharmacy Automation, Pharmacy, Clinical Pharmacology, Pharmacists, Pharmacology, Medicare Part D, Patient Safety, Oncology, Hospitals, Healthcare, Diabetes, Informatics, Pharmacy Practice, Immunization, Medicare, Ambulatory Care, Hospital Pharmacy, Medicaid, Managed Care, Pyxis, Pharmacueticals, Compounding, Disease Management, Medicine, Clinical Research, Certified Immunizer, Outcomes Research, Medication..., Medical Writing, Community Pharmacy, Medication Adherence, Pharmacotherapy, CPOE, Drug Safety, Board Certified
Education
University of Southern California 2000 — 2004
Pharm.D., Pharmacy
Grinnell College 1994 — 1998
B.A., Biology
McNelly & Goldstein, LLC January 2015 - Present
The Sater Firm December 2014 - January 2015
Law Offices of David L. Rohde May 2014 - December 2014
Gmerek Government Relations, Inc. November 2012 - February 2014
Everett Kelley Associates, Inc. 2013 - 2013
J Michael Sheldon's Office June 2011 - August 2011
State Senator Jay Costa's Office June 2011 - August 2011
Capital BlueCross July 2010 - August 2010
Team Pennsylvania Foundation May 2009 - August 2009
Lincoln Institute of Public Opinion Research August 2008 - December 2008
Skills
Civil Litigation, Litigation, Torts, Personal Injury..., Personal Injury, Depositions, Interrogatories, Jury Trials, Trial Advocacy, Legal Research, Litigation Management, Legal Issues, Legislative Relations, Criminal Law, Family Law, Policy Analysis, Legislative Research, State Government, Westlaw, Employment Law, Licensing, Legal Writing, Casino Gaming, Traditional Labor Law, Local Government, Civil Rights, Lexis, Legislation, Courts, LexisNexis
Education
Duquesne University School of Law 2009 — 2012
Doctor of Law (J.D.), Law
Lebanon Valley College 2005 — 2009
Bachelor of Arts (B.A.), Political Science
Central Dauphin High School 2001 — 2005
Capital BlueCross July 2015 - Present
First Risk Advisors Inc December 2014 - July 2015
AmeriHealth New Jersey February 2012 - December 2014
ITS Neopost, Inc. September 2010 - February 2012
Skills
Cold Calling, Sales Process, Salesforce.com, New Business Development, Direct Sales, Solution Selling, Sales, Major Accounts, B2B, Sales & Marketing..., Team Building, Sales Management, Customer Service, Customer Retention, Lead Generation, Managed Print Services, Marketing, Sales Operations, Sales Presentations, Social Media, Social Media Marketing, Team Leadership
Education
Cedar Crest College 2008 — 2010
Bachelor of Science, Business Administration, Marketing, 3.75
Bucks County Community College 2004 — 2007
Associate's degree, Business Administration/Marketing
Arizona Department of Transportation December 2014 - Present
CVS Health March 2014 - August 2014
Mayo Clinic September 2011 - March 2014
Top Talent Focus March 2011 - September 2011
Children's Medical Center October 2010 - December 2010
UT Southwestern Medical Center January 2010 - July 2010
Capital Blue Cross 1994 - 2009
Capital BlueCross 1993 - 1994
Capital BlueCross 1992 - 1993
Capital BlueCross 1988 - 1992
Skills
Medicare, Revenue Cycle, Healthcare Industry, Healthcare, Revenue Cycle Management, Physicians, Medicaid, Healthcare Consulting, Process Improvement, Leadership, Managed Care, Hospitals, Healthcare Management, HIPAA, Insurance, Health Insurance, Risk Management, EMR, Provider Relations, Medical Billing, Training, Budgets, Management, Healthcare Information..., Physician Relations, CPT, EHR, Strategy, Practice Management, ICD-10, Quality Improvement, Health Information..., Performance Improvement, Medical Compliance, Accounts Receivable, Utilization Management, Finance, ICD-9, Epic Systems, Health Policy, Healthcare Reimbursement, Meditech, Informatics, Cerner, Virtual Teams, System Administration, Lean Tools, DMAIC, Epic Resolute..., Team Building
Education
Lebanon Valley College
MBA, Business Administration
Penn State University
BBA, Business Administration
Harrisburg Area Community College
AA, Accounting
Harrisburg Area Community College
AA, Business Adminstration
PerformCare August 2015 - Present
Capital BlueCross May 2014 - August 2015
Skills
Business Analysis, Research, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, SAS Enterprise Guide, Social Media
Education
Harrisburg University of Science and Technology 2013 — 2017
Bachelor's Degree, Analytics
Harrisburg Area Community College 2014 — 2015
Lancaster Catholic High School
Lancaster Country Day School
St. Francis University
ULTA Beauty September 2014 - Present
Capital BlueCross February 2014 - August 2014
AT&T October 2013 - February 2014
Capital BlueCross June 2013 - August 2013
Clarion University October 2009 - May 2013
Parks and Recreation January 2007 - April 2012
stylist December 2010 - July 2011
Metro Bank December 2008 - August 2009
East Mall July 2007 - July 2008
Footlocker Inc January 2005 - July 2007
Skills
Leadership, Customer Service, Accounts Payable, Sales, Accounting, Coaching, Banking, Invoicing, Project Planning, Payments, Selling, Loans, Advertising, Social Media, Strategy, Microsoft Office, Public Speaking, PowerPoint, Time Management, Microsoft Word, Microsoft Excel, Event Planning, Social Networking, Research, Facebook, Marketing, Teamwork, Communication, Management, Social Media Marketing, Team Building, Leadership Development, Access, Training, Strategic Planning, Retail, Higher Education, Analysis, Customer Experience, Public Relations, Sales Management, Community Outreach, Teaching, Editing
Education
Divine Crown Academy Of Cosmetology 2015 — 2015
Esthetics Program, Aesthetician/Esthetician and Skin Care Specialist
University of Phoenix 2013 — 2014
Master of Business Administration (MBA)
Clarion University 2009 — 2013
Marketing BSBA, Business Administration and Management, General
Harrisburg University of Science and Technology
Diploma
Capital BlueCross September 2015 - Present
NGS February 2015 - April 2015
PEMP April 2007 - August 2014
GGCF January 1991 - April 2004
Skills
Leadership and training, Strategic Human..., Motivational Speaking, Team Building, Team Leadership, Team Motivation, Healthcare Management, Non-profit..., Nonprofits, Case Management, Teaching, Public Speaking, Administration, Event Planning
Education
Excelsior College 2012 — 2015
Bachelor’s Degree, Health/Health Care Administration/Management, 3.5
MBCS CNYBI Trinity 1992 — 1996
Bachelor’s Degree, Theology/Theological Studies, 3.7
Onondaga Community College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Voice and Opera
Madison Oneida BOCES - Practical Nursing Program 1977 — 1981
Associate’s Degree, LPN
HACC
AstraZeneca June 2015 - Present
The Hershey Company January 2014 - May 2015
The Hershey Company October 2011 - January 2014
Capital BlueCross May 2007 - September 2011
Circuit City October 2002 - April 2007
ICSA Labs May 2006 - December 2006
ICSA Labs May 2005 - December 2005
Hershey Entertainment & Resorts April 2002 - September 2002
Hershey Entertainment & Resorts June 2000 - August 2000
Hershey Entertainment & Resorts June 1999 - August 1999
Skills
JavaScript, Web Development, jQuery, CSS, Tomcat, Web Applications, XML, HTML, WebSphere Portal, SQL, AJAX, J2EE, Java web applications, ICEfaces, IBM WebSphere Portal, MySQL, Maven, Eclipse, Microsoft SQL Server, Visual Basic, Dojo, Joomla, Drupal, Photoshop, GIMP, User Experience Design, User Experience Testing, User Research, Responsive Web Design, HTML5
Education
Pennsylvania State University 2006 — 2008
Bachelors of Science, Information Science and Technology
Harrisburg Area Community College 2002 — 2005
Associates, Computer Networking Technology
BDO USA, LLP March 2015 - Present
Capital BlueCross July 2014 - December 2014
TransCore, Roper Industries March 2014 - July 2014
DocuScript LLC August 2013 - June 2014
Skills
Accounting, Microsoft Word, TeamMate, Audit Software, Microsoft Excel, Microsoft Office, Outlook, Data Entry, Teamwork, Access, Management, PowerPoint, Auditing, Financial Reporting, Inventory Management, Financial Analysis, Process Improvement, Strategic Planning, Budgets, Training, Bookkeeping, Time Management, Adobe Acrobat, APT
Education
Central Penn College 2011 — 2014
Bachelor's degree, Accounting
Cumberland Valley
Cumberland Valley
Capital BlueCross 2006 - 2008
Skills
Actuarial Science, Insurance, Health Insurance, Underwriting, Medicare, Life Insurance, Data Analysis, Claim
Education
Penn State University 1999 — 2002
Mathematical Sciences
HACC, Central Pennsylvania's Community College
Capital BlueCross January 2014 - Present
Skills
Health Insurance, Leadership
Education
Central Penn College 2003 — 2007
business administration, Business administration/Healthcare administration
Trippin with Crystal's Travel March 2012 - Present
Capital BlueCross March 2008 - Present
Capital BlueCross January 2007 - Present
Capital BlueCross July 2006 - December 2007
Capital BlueCross January 2005 - July 2006
Keystone Health Central December 2000 - January 2005
Skills
Customer Service, Attention To Detail, Team Building, Marketing, Sales, Budgets, Public Relations, Coaching, Microsoft Office, Management, Marketing Strategy, Teamwork, Strategic Planning, Social Media, Insurance, Microsoft Excel, Outlook, Microsoft Word, New Business Development, Business Analysis, Event Planning, PowerPoint, Country Clubs, Tourism, Hospitality Industry, Research, Leadership, Online Marketing, Marketing Communications, Time Management, Social Media Marketing, Social Networking, Event Management
Education
Central Penn College 2009 — 2012
Associates Degree, Travel and Tourism
Central Pennsylvania College 2009 — 2012
Associates, Travel and Tourism
AmeriHealth Insurance Co of NJ September 2014 - Present
Mette' Makeup Artistry January 1988 - Present
Capital BlueCross April 2012 - September 2014
Capital Blue Cross February 2007 - September 2014
2006-2007 Cingular Wireless October 2006 - January 2007
AT&T June 1999 - October 2006
AT&T Communications January 1999 - January 2006
AT&T Communications January 1998 - January 1999
Skills
Makeup Artistry, Sewing, Customer Service, PowerPoint, Word, Excel, Outlook, Microsoft Office, Customer Relations, Problem Solving, Merchandising, Retail, Visual Merchandising, Team Building, Public Relations, Coaching, Administration, Product Development, Fashion, Budgeting, Photoshop, Hiring, Event Planning, Planning, Marketing Communications, Documentation, Telephone Skills, Scheduling, Research, Retail Management, Customer Satisfaction, Data Entry, Writing, Social Media, Purchasing, Teamwork, Time Management, Negotiation, Microsoft Excel, Microsoft Word, Strategic Planning, Public Speaking, Insurance, Inventory Management, Leadership, Training, Account Management
Education
The Art Institute of Pittsburgh-Online Division 2009 — 2014
Bachelors, Fashion Retail Management
Art Institute of Pittsburgh 2009 — 2012
Bachelors, Fashion Retail Management
Art Institute of Philadelphia 1984 — 1986
Associates, Fashion Merchandising
Old Testament Survey
Bachelors, Business Management
Susquehanna Twp
Capital BlueCross September 2015 - Present
Capital BlueCross May 2013 - Present
Capital Blue Cross January 2008 - May 2013
Ernst & Young October 2000 - January 2008
Skills
CISA, Enterprise Risk..., IT Audit, SAS70, Information Technology, Process Improvement, Sarbanes-Oxley Act, CISSP, HIPAA, Computer Security, Auditing, Sarbanes-Oxley, Internal Audit, Governance, IT Risk Management, Information Security, Information Security..., Internal Controls, Risk Management, IT Strategy
Education
Elizabethtown College 1996 — 2000
Accounting, Accounting, IT
Capital BlueCross July 2015 - Present
Modis Inc September 2013 - July 2015
Hackensack University Medical Center 2004 - 2011
Macy's November 2002 - December 2002
Skills
Cashiers, Customer Service, Phone Etiquette, Sales, Retail, Telephone Skills, Outlook, Data Entry, Training, Time Management, Microsoft Word, Microsoft Office
Education
Everest University-South Orlando 2014 — 2016
Associate's degree, Computer and Information Sciences and Support Services
Hackensack High School 1996 — 2000
Capital BlueCross
Skills
Business Analysis, Process Improvement, Team Building, Health Insurance, Managed Care, Healthcare, Insurance, Program Management, Medicare, Leadership, Analysis, Project Management, HIPAA, Business Strategy, Budgets, Accountable Care, Microsoft Project, Tableau, Microsoft Excel, Microsoft Office, Project life, Data Analysis, Access, Training, Visio, Customer Service, Operations Management, SharePoint
Education
Central Dauphin High School 1994 — 1999
DeVry Institute of Technology
Capital BlueCross Medical Records AbstractorGeneral Dynamics Information TechnologyFebruary 2012 - August 2013
Penn State Milton S. Hershey Medical Center August 2002 - August 2010
Pinnacle Health May 1998 - May 2002
Skills
Photography, Healthcare, Research, Public Speaking, Microsoft Office, PowerPoint, Hospitals, Outlook, Customer Service, Microsoft Word, Microsoft Excel, Healthcare Management, Strategic Planning, Budgets, Nursing, Clinical Research, Healthcare Information..., Public Health, Data Analysis, HIPAA
Education
Penn State University 1988 — 1992
Health Policy and Administration
Harrisburg Area Community College
Social Sciences
Rapa Law office January 2009 - Present
Capital BlueCross January 2001 - January 2005
Skills
Microsoft Office, Timeslips, QuickBooks, Microsoft Excel, Microsoft Word, Outlook, Sage, New Hope Software
Education
American InterContinental University 2012 — 2014
ABA, Business/Commerce, General
Pennsylvania Department of Health March 2013 - Present
Liberty Healthcare Group October 2011 - March 2013
Capital BlueCross November 2007 - October 2011
Capital BlueCross July 2005 - November 2007
Capital BlueCross June 2003 - July 2005
Skills
Medicaid, HIPAA, Access, Healthcare, Healthcare Information..., Data Analysis, Process Improvement, Business Analysis, Program Management, Visio, Analysis, Quality Assurance, SDLC, Project Management, Leadership, Training
Education
DeVry University 2010 — 2013
Bachelor’s Degree in Business Management/Project Management, Business Management/ Project Management
Capital BlueCross July 2014 - Present
Hospital of the University of Pennsylvania July 2008 - Present
Skills
Healthcare Consulting, Strategic Consulting, Business Process Design, Business Development, Nursing Management, Patient Safety, Healthcare, Public Speaking, Nursing
Education
Villanova University
Masters, Business Administration
Boston College
BSN, Nursing
Capital BlueCross August 2015 - Present
Capital BlueCross August 2013 - Present
Capital BlueCross May 2012 - July 2013
Neiman Group January 2010 - April 2012
Penn State Milton S. Hershey Medical Center January 2009 - April 2009
Skills
Integrated Marketing, Advertising, Marketing Communications, Social Media Marketing, Direct Marketing, Marketing, Social Media, Marketing Strategy, Online Advertising, Public Relations, Digital Marketing, Facebook, Press Releases, Media Relations
Education
Bloomsburg University of Pennsylvania 2006 — 2009
B.S., Business Administration, Management and Marketing
Computer Aid, Inc. September 2012 - Present
Capital BlueCross October 2006 - April 2012
Williams-Sonoma, Inc. February 2002 - September 2006
Skills
Project Management, Business Analysis, SQL, Management, Requirements Analysis, Integration, Microsoft SQL Server, Process Improvement, SDLC, Leadership
Education
HACC, Central Pennsylvania's Community College
Glatfelter Insurance Group May 2015 - Present
Tower Marketing, Lancaster, PA February 2015 - May 2015
Capital BlueCross August 2013 - May 2015
Floral Designs of Mount Joy September 2009 - December 2014
Capital BlueCross May 2013 - August 2013
Skills
Social Media, Public Relations, Event Planning, Marketing Communications, Internal Communications, Press Releases, Crisis Communications, SEO, Copy Editing, Copywriting, Search Engine Marketing, InDesign, Graphic Design, Interactive Media, Photoshop, Photography, WordPress, Communications Planning, Media Monitoring, Digital Marketing
Education
Asbury University 2011 — 2014
Bachelor of Arts (B.A.), Communications and Public Relations
Donegal High School 2007 — 2011
University of Colorado Denver September 1989 - June 1991
Capital BlueCross July 1986 - January 1988
General Defense Corporation July 1985 - June 1986
Burroughs, Inc. May 1983 - June 1985
Skills
Payroll, Microsoft Excel, Outlook, Medical Billing, Microsoft Word, Office Administration, Healthcare, Medical Terminology, Administrative..., PowerPoint, Administration, Customer Service, Data Entry, Accounts Receivable, Office Management, Microsoft Office, Invoicing, Healthcare Management, Event Planning, Research, Public Speaking, EMR, Team Building, Healthcare Information..., Strategic Planning
Education
University of Colorado Denver 1989 — 1991
Master's Degree, Applied Mathematics
Dickinson College 1979 — 1983
Bachelor's Degree, Mathematics and Computer Science
Mr. & Mrs. Italy July 2014 - Present
Hunter Qualitative Research November 2013 - Present
World Affairs Council of Oregon October 2013 - November 2013
Bridge International Academies September 2013 - November 2013
Capital BlueCross July 2013 - September 2013
Capital Blue Cross June 2012 - August 2012
New Hampshire Citizens Alliance June 2012 - August 2012
New Hampshire Public Radio May 2012 - August 2012
Colby Radio WMHB September 2010 - December 2011
Massabesic Audubon Center June 2011 - August 2011
Skills
Editing, Qualitative Research, Communication Skills, Critical Thinking, Interviewing Skills, Media Literacy, Story Pitching
Education
Colby College 2009 — 2013
BA, Anthropology, Women, Gender and Sexuality Studies
School for International Training, Madagascar 2012 — 2012
Anthropology
The Derryfield School
York College of Pennsylvania August 2015 - Present
Capital BlueCross December 2012 - Present
Skills
Marketing Strategy, Brand Management, Marketing Communications, Advertising, Promotions, Creative Direction, Market Research, Sponsorship Activation, Corporate Communications, Media Relations, Crisis Communications, Community Relations, Event Management, Community Development, Social Media, Event Planning, Public Speaking, Public Relations, Copywriting, Strategic Communications, Integrated Marketing, Internal Communications, Press Releases, Leadership, Marketing, Social Media Marketing, Editing, Corporate Branding, Email Marketing, Sponsorship, Direct Marketing
Education
Bloomsburg University of Pennsylvania
Master of Arts, Communication Studies
Leadership Harrisburg Area
Graduate, Community Leadership Series
Shippensburg University of Pennsylvania
B.A., Communication/Journalism
Entrepreneur January 2011 - Present
Novocure Inc. February 2015 - August 2015
Mark Y Markus LLC March 2013 - January 2015
K&W Tire Company April 2014 - September 2014
Novitas Solutions, Inc. November 2013 - April 2014
Capital BlueCross 2013 - 2013
United Way of Lancaster County Pa 2010 - 2013
Lancaster Symphony Orchestra July 2011 - August 2012
Skills
Creative Writing, Blogging, Tax Returns, Quarterly Taxes, Payroll Taxes, Payroll, Accounting, Accounts Payable, Cash Flow, Human Resources, QuickBooks, Nonprofits, Financial Analysis
Education
Penn State University
Bachelor of Science, Accounting
Harrisburg Area Community College
Business Administration Associate of Arts, Focus in Accounting
Benecon Group, Inc. May 2013 - Present
Capital BlueCross March 2009 - May 2013
Capital BlueCross July 2008 - March 2009
Schutjer Bogar LLC January 2008 - July 2008
Kandersteg, Inc. June 2006 - November 2007
Siegel O'Connor 2003 - 2005
espn 2003 - 2003
Skills
Insurance, Healthcare, Compliance, Public Speaking, Public Relations Skills, Prezi, Health Care Reform, Public Relations, Health Insurance, Medicaid, Medicare, Health Policy, Managed Care, Government, Healthcare Management, Analysis, Human Resources, Healthcare Industry, Employee Benefits, Management, Affordable Care Act, Business Strategy, Medicare Part D, Benefits Administration, Leadership, Legal Research, Strategic Planning, Research, Team Building, Business Analysis, Strategy, Marketing, Health Insurance..., Brokers, Policy, Change Management, Legislation, Healthcare Consulting, PPO, HMO, Budgets, Provider Relations, Physicians, Musical Directing, Reinsurance, Youth Mentoring, HIPAA
Education
Brigham Young University
Brigham Young University
Brigham Young University
The University of Connecticut School of Law 2003 — 2006
JD, Employment, Insurance, Health Law
Muhlenberg College 2000 — 2003
BA, Economics, magna cum laude
Leadership Harrisburg Area 2012 — 2013
Re-invention April 2006 - Present
Independent 2014 - Present
Independent June 1995 - Present
Author, Researcher, Consultant Continued January 2010 - January 2015
National University 2010 - 2011
Capital BlueCross 2005 - 2007
UCLA School of Public Health September 1995 - 2004
Tower Health 1999 - 2002
California State University, San Bernardino 1998 - 2000
UniHealth/UniMed 1997 - 1999
Skills
Process Improvement, Six Sigma, Performance Improvement, Change Management, Healthcare, HIPAA, Strategic Planning, Medicare, Health Insurance, Disease Management, Medicaid, Analytics, ActionScript, Financial Risk, Cost, Pricing, PMP, SAS, Modeling, Mathematics, iPhone, Animation, Data Warehousing, Database Design, Photoshop, Microsoft Office, Electronics, Energy, Economics, E-Learning, Grant Writing, General Ledger, Higher Education, JavaScript, jQuery, JSON, JDBC, Leadership, Negotiation, Objective-C, Contract Negotiation, Business Objects, Quality Management, Qualitative Research, Quality System, R, Machine Learning, Python, MapReduce, Java
Education
University of California, Los Angeles 1995 — 2004
Dr.PH, Health Services Administration, Actuarial, Business
UCLA, Film and Television 2007 — 2007
Coursework, Film and Television
California State University-San Bernardino 1995 — 1997
Master of Science (MS), Health/Health Care Administration/Management
Boston University 2012 — 2013
Certificate, Certified Financial Planner, CFP
IT Inversity 2013 — 2013
Certificate, Sage 50 Certified
Harvard School of Public Health
Certs in Risk Management, Medical Outcomes, and Healthcare Partnership BUilding/Issue Mediations
Healthcare Financial Management Assoc.
Fellow, Healthcare Financial Management Assoc.
Healthcare Financial Management Assoc.
Certified Healthcare Financial Professional
Riverside Nanotechnology Center
The American College
RHU, Healthcare Underwriting
Capital BlueCross Medicare Compliance Officercapital blue cross2004 - Present
Education
University of Richmond School of Law 1984 — 1987
JD, Law
Dickinson College 1980 — 1984
Capital BlueCross July 2011 - Present
Capital BlueCross July 2003 - September 2011
Education
Duquesne University 2007 — 2009
Completing Masters, Leadership and Ethics, Business
Capital BlueCross VP of ApplicationsBook of the Month Club1991 - 2001
Skills
Data Warehousing, Vendor Management, Business Intelligence, IT Strategy, Business Analysis, Enterprise Architecture, Strategic Planning, Process Improvement, PMO, SDLC, Integration, IT Management, Business Process, Requirements Analysis, ERP, Business Process..., SharePoint
Education
Geneva College 1977 — 1981
BSIE, Industrial Engineering
CBC March 2012 - Present
Capital Blue Cross June 2004 - March 2012
Capital BlueCross 2004 - 2008
Hanover Direct 1999 - 2004
Skills
Vendor Management, SDLC, Program Management, IT Strategy, Business Analysis, Cross-functional Team..., IT Management, Enterprise Architecture, ITIL, Business Process..., PMP, Disaster Recovery, Data Center, Project Management
Education
Indiana University of Pennsylvania 1979 — 1983
Bachelor of Science (BS), Accounting and Computer Science
NASCO June 2013 - Present
NASCO November 2011 - May 2013
Computer Aid, Inc. March 2008 - November 2011
IBM Global Services December 1998 - March 2008
Capital BlueCross January 1997 - December 1998
AMP, Inc. February 1996 - January 1997
Capital BlueCross May 1993 - February 1996
Shared Services Center of Capital BlueCross October 1989 - May 1993
Pennsylvania Department of Transportation May 1988 - September 1989
Skills
Leadership, Requirements Analysis, Networking, Software Project..., DB2, SDLC, Vendor Management, Information Technology, Visio, Requirements Gathering
Education
Shippensburg University of Pennsylvania 1994 — 1996
MS, Information Systems
Juniata College 1984 — 1988
BS, Computer Science
EGS Construction May 2015 - Present
RLS Construction Group, LLC April 2014 - August 2014
RLS Construction Group, LLC November 2013 - August 2014
RLS Construction Group, LLC May 2013 - November 2013
High Construction Company January 2012 - May 2013
Capital BlueCross March 2010 - January 2012
Starwood Vacation Ownership May 2007 - December 2008
Powers & Associates, LLC September 2005 - May 2007
Reynolds Construction Management 2002 - 2002
Skills
Submittals, Microsoft Office, Project Planning, PowerPoint, LEED, Contract Management, Budgets, Project Management, Design Research, Renovation, Team Leadership, Management, Marketing, Leadership, Analysis, Process Scheduler, Contract Negotiation, Construction
Education
Elizabethtown College 1999 — 2004
BS, Business Administration- Management
St. Timothy's 1996 — 1999
Capital BlueCross October 2013 - Present
Capital Blue Cross July 2006 - Present
Keystone Health Plan 2000 - 2006
Skills
Program Management, Software Documentation, Customer Service, Project Management, Process Improvement, Healthcare, Employee Benefits, Insurance, Medicare, Sales, Strategic Planning, Team Building, Health Insurance
Education
Amberton University 2007 — 2009
MBA, Business Leadership/Project Management
Saint Leo University 2005 — 2007
BA, Business Administration/Health Care management
HACC, Central Pennsylvania's Community College 2001 — 2003
AA, Computer Technology
Intisana H.S.
Intisana H.S.
Intisana H.S.
Capital BlueCross May 2013 - Present
Capital Blue Cross September 2010 - Present
Capital Blue Cross June 2009 - September 2010
Capital Blue Cross September 2008 - May 2009
Capital Blue Cross May 2002 - September 2008
Commonwealth of Pennsylvania, Department of State 2001 - 2002
Governor's Office of Administration, Commonwealth of Pennsylvania 1999 - 2001
Pennsylvania Dental Association 1998 - 1999
Dauphin County District Attorney's Office 1994 - 1998
U.S. House of Representatives January 1989 - August 1994
Skills
Underwriting, Team Building, Strategy, Strategic Planning, Strategic Communications, Risk Management, Public Speaking, Public Relations, Provider Relations, Project Management, Account Management, Budgets, Business Development, Change Management, Claim, Contract Negotiation, Employee Benefits, Fundraising, Government, HIPAA, Health Insurance, Health Policy, Healthcare, Insurance, Leadership, Managed Care, Management, Marketing, Marketing Strategy, Medicaid, Medicare, Mergers & Acquisitions, New Business Development, Nonprofits, Policy, Process Improvement, Program Management, HMO, Health Care Reform, Medicare Part D
Education
Pennsylvania State University, The Dickinson School of Law 1993 — 1995
Doctor of Law (J.D.), Law
Penn State University -- Harrisburg Campus 1989 — 1991
Bachelor of Science (BS), Accounting
Harrisburg Area Community College 1988 — 1989
Associate's degree, Sociology, Business
Capital BlueCross December 2012 - Present
Capital BlueCross February 2007 - December 2012
Captial BlueCross September 2001 - February 2007
Capital BlueCross May 1999 - September 2001
Capital BlueCross January 1998 - May 1999
Capital BlueCross December 1992 - January 1998
Skills
Access, Insurance, Visio, Vendor Management, Software Documentation, Team Building, Process Improvement, SDLC, Analysis, Business Analysis
Education
HACC, Central Pennsylvania's Community College 1985 — 1987
Member Health Services January 2014 - Present
Brown & Brown/Alpha Benefits January 2006 - May 2014
Alpha Benefits Group August 1999 - January 2006
Highmark Blue Cross Blue Shield April 1997 - August 1999
Capital BlueCross March 1995 - April 1997
Susquehanna Health Care January 1992 - March 1995
Skills
Health Insurance, Employee Benefits, Benefits Administration, Investments, Insurance, Disability Insurance, Underwriting, Health Savings Accounts, Life Insurance, Brokers, Term Life Insurance, Negotiation, Medicare, Managed Care, COBRA, Health Care Reform, Start-ups, Entrepreneurship
Education
California University of Pennsylvania 1987 — 1991
Bachelor of Science (BS), Business Administration and Management
Central Columbia High School
Central Columbia High School
Central Columbia High School
Capital BlueCross March 2014 - Present
United Concordia October 2010 - March 2014
Highmark Blue Cross Blue Shield December 2008 - October 2010
Skills
Performance Management, Talent Management, Leadership Development, Succession Planning, Diversity & Inclusion, Human Resources, Team Building, Business Analysis, Targeted Selection..., Project Management, Program Management, Organizational..., Recruiting, Health Insurance, Strategic Planning, Training, Customer Service, Process Improvement, Risk Management, Change Management, Negotiation, Business Coaching, Diversity Training, Organizational...
Education
Shippensburg University
Master of Science (M.S.), Organizational Development and Leadership
Eastern University
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Capital BlueCross
Education
Pennsylvania State University, The Dickinson School of Law 1985 — 1988
Doctor of Law (J.D.)
Villanova University 1981 — 1985
Bachelor of Arts (B.A.), Political Science and Government
Capital BlueCross February 2015 - Present
Capital BlueCross January 1996 - February 2015
Ernst & Young 1994 - 1996
Lawrence & Mazzoni 1993 - 1994
US Army July 1982 - June 1987
Skills
Vendor Management, Contract Negotiation, Contract Management, Purchasing, Relationship Management, Strategic Sourcing, Health Insurance, Insurance, Managed Care
Education
Campbell University
Bachelor of Business Administration (BBA)
Temple University - Fox School of Business and Management
Master of Business Administration (MBA)
Xerox October 1998 - Present
Capital BlueCross April 1990 - May 1994
Sullivan County Department of Social Services June 1986 - March 1990
Skills
System Administration, Program Management, Microsoft Office, Government, Project Management, Team Leadership, Public Speaking, Change Management, SharePoint, Nonprofits, Disaster Recovery, Windows 7, Instructor-led Training, VoIP, Training, Purchasing Processes, Customer Service, Administrative..., CRM, Enterprise Software, Management, Process Improvement, Leadership, Project Planning, Vendor Management, Team Building
Education
Bloomsburg University of Pennsylvania 1981 — 1985
Bachelor of Arts, Sociology
TE Connectivity June 2004 - Present
Delta Sigma Pi December 1993 - Present
Kelly Services January 2004 - June 2004
Capital BlueCross February 1998 - September 2003
PA Department of Revenue April 1996 - February 1998
PCE Computer Products October 1995 - April 1996
Skills
Microsoft Excel, Microsoft Office, Accounting, PowerPoint, Microsoft Word
Education
Shippensburg University of Pennsylvania 1998 — 2000
Master of Science (M.S.), Information Systems
Pennsylvania State University-Erie Campus 1992 — 1995
Bachelor of Science (B.S.), Management Information Systems
Pennsylvania State University-Erie Campus 1992 — 1995
Bachelor of Science (B.S.), Accounting
Pennsylvania State University-Penn State Shenango 1988 — 1992
General Studies
Capital BlueCross January 2012 - Present
The Hetrick Center November 2008 - January 2012
Harrisburg Area Community College September 2004 - December 2009
Penn State Milton S. Hershey Medical Center August 2000 - September 2005
Skills
Health Promotion, Health Education, Nutrition Education, Dietetics, Wellness, Nutritional Counseling, Medical Nutrition..., Healthcare, Clinical Nutrition, Weight Management, Nutrition, Clinical Research, Diabetes, Public Speaking, Program Development, Employee Wellness, Heart Disease, Pediatrics, Prevention, Behavior Change, Nutritional Analysis, Food Allergies, Weight Loss Coaching, Sports Nutrition, Enteral Nutrition, Human Nutrition, Wellness Coaching, Childhood Obesity, Parenteral Nutrition, Tube Feeding
Education
Penn State University 2001 — 2003
Master of Education (MEd), Health Education
Immaculata University 1995 — 1999
Bachelor of Science (BS), Nutrition Sciences
Geneia June 2014 - Present
Capital BlueCross March 2012 - Present
Department of Public Welfare April 2006 - September 2012
Coventry Health Care February 2001 - April 2006
Keystone Health Plan Central November 1997 - February 2001
ABACUS Custom Research February 1995 - November 1997
The Lehigh Valley Hospital May 1993 - January 1995
Skills
Healthcare, Strategy, Policy, SAS, Databases, Strategic Planning, Clinical Research, Forecasting, Analysis, Business Analysis, Healthcare Information..., Data Analysis, Business Planning, Process Improvement, Business Intelligence, Health Insurance, Marketing, Medicaid, Program Management, Statistics
Education
Penn State University 1990 — 1992
MHA, Health Policy Administrations
DeSales University
MBA, Business Administration
Penn State University
BS, Health Policy Administration
Cablevision February 2015 - Present
Resourcesoft Inc. January 2006 - Present
JPMorgan Chase August 2014 - January 2015
Merrill Lynch January 2014 - June 2014
Capital BlueCross July 2013 - November 2013
Omgeo September 2012 - June 2013
JPMorgan Chase April 2012 - August 2012
JPMorgan Chase March 2011 - March 2012
Capital One December 2010 - February 2011
Reader's Digest December 2009 - November 2010
Skills
Information Architecture, Heuristic Evaluation, Usability Engineering, Mobile Applications, Usability Testing, Interaction Design, User Experience, User-centered Design, User Interface, E-commerce, User Experience Design, User Interface Design, Wireframes, Dreamweaver, Usability, User Research, Contextual Inquiry, Flash, Agile Methodologies, Requirements Gathering, Accessibility, Web Development, Card Sorting, Wire Framing, Information Design, Axure, User Scenarios
Education
Bangalore University 1993 — 1996
Bsc, Life Science
Holy Spirit Hospital May 2013 - Present
Mary Kay Cosmetics April 2009 - Present
HACC March 2013 - May 2013
APS Healthcare April 2010 - February 2013
Capital BlueCross January 2005 - April 2010
Various Hospitals August 1986 - August 2005
PMSCO Healthcare Consulting 2001 - 2004
Skills
Healthcare, Hospitals, Clinical Research, Disease Management, Utilization Management, Managed Care, Medicaid, Medicare, Healthcare Management, Healthcare Information..., Quality Improvement, Health Insurance, Case Managment, HIPAA, Nursing, EMR, Medicine, Home Care, Patient Safety, Inpatient, Case Management, Public Health, Health Education, EHR, Healthcare Consulting, Process Improvement, Leadership, Performance Improvement, Program Development, Healthcare Industry
Education
Shippensburg University of Pennsylvania 2013 — 2016
MS Organizational Development and Leadership
Shippensburg University of Pennsylvania 1992 — 1995
B.S.
Franklin & Marshall College 1983 — 1986
Associate Degree
Lancaster General Hospital School of Nursing 1983 — 1986
RN
Capital BlueCross November 2010 - Present
Capital Blue Cross October 2008 - October 2010
Capital BlueCross April 1990 - October 2008
Skills
Health Insurance, HRIS, Benefits Administration, FMLA, Workers Compensation, Health Savings Accounts, Deferred Compensation, Disability Insurance, Employee Benefits, Managed Care, Insurance, Medicare, Life Insurance, Process Improvement
Education
Excelsior College 2015 — 2018
Institute for Integrative Nutrition 2013 — 2014
Certified Health Coach, Integrative Nutrition Health Coach
Capital BlueCross March 2015 - Present
Capital BlueCross June 2013 - February 2015
Capital BlueCross July 2012 - June 2013
Capital Blue Cross December 2010 - July 2012
Capital BlueCross October 2008 - December 2010
Capital BlueCross September 2007 - October 2008
Capital BlueCross February 1994 - September 2007
McNees Wallace & Nurick LLC May 1990 - February 1994
Skills
Strategic Planning, Health Insurance, Change Management, Employee Benefits, Insurance, PPO, Risk Management, HMO, Policy
Education
Penn Manor High School
Penn Manor High School
Pennsylvania State University, The Dickinson School of Law
JD
Jennifer Vogel March 2015 - Present
Geneia June 2014 - March 2015
Capital Blue Cross July 2011 - June 2014
CAPITAL BLUECROSS January 2003 - July 2011
NYLCARE HEALTH PLANS OF THE MID-ATLANTIC January 1991 - January 1998
University of Pennsylvania January 1990 - January 1991
Skills
Healthcare Strategy, Management, Analytics, Strategy, Health Insurance, Data Warehousing, Medicare, Business Objects, Business Intelligence, SDLC, Business Analysis, Databases, Healthcare, Team Building, Process Improvement, Leadership, Project Management, Program Management, Strategic Planning
Education
Dickinson College 1985 — 1989
Bachelor's Degree, Mathematics, 3.45
AmeriHealth Caritas September 2013 - Present
Ahold February 2012 - August 2013
Capital BlueCross July 1997 - July 2011
Hershey Medical Center November 2008 - May 2009
St. Lukes Hospital December 2006 - August 2008
Skills
Research, Microsoft Office 2010, Presentation Development, Healthcare, Training, Access, Hospitals, Healthcare Management, Leadership, Management, Workshop Facilitation, Health Insurance, Physicians, Medicare, Managed Care, Insurance, HIPAA, Team Building, Health Policy, Utilization Management, Coaching, Provider Relations, Claim, Healthcare Industry, Performance Management, Business Analysis, Customer Service, Account Management, Microsoft Excel, Public Speaking, Microsoft Word, Team Leadership, Business, PowerPoint, Microsoft Office, Analysis, Medicaid, Process Improvement, Program Management
Education
Harrisburg Area Community College 2011 — 2012
Associates, Business Management
Cedar Crest College
Healthcare Management
Capital BlueCross April 2015 - Present
Kairos Health Systems, Inc November 2004 - April 2015
Highmark Blue Shield June 2003 - October 2004
HealthGuard 1993 - 2003
Skills
Medicare, Managed Care, Healthcare, Strategic Planning, Public Speaking, Hospitals, Process Improvement, Employee Benefits, Non-profits, Team Building, Analysis, Insurance, Health Insurance, Medical Billing, medical, Medical Coding, Contract Negotiation, Contract Management, Medicare Advantage, Healthcare Reimbursement, Healthcare Consulting, Medicaid, Healthcare Information..., Nonprofits, Network Development, HIPAA, EMR, Physician Relations, Nursing, Disease Management, Credentialing, Provider Relations, Healthcare Industry, Quality Improvement, Physicians, Revenue Cycle, Case Management, HMO, Health Policy
Education
Penn State University 1985 — 1987
BS, Social Science
Harrisburg Area Community College 1982 — 1985
Associates, Liberal Arts
Cumberland/Perry Vo-tech 1977 — 1980
Diploma, Medical Assistance
Northern York County High School 1977 — 1980
Diploma
Dickinson College August 2015 - Present
Messiah College September 2014 - Present
The Bartlett Group January 2014 - Present
Free-Lance Writing and Marketing February 2013 - Present
Capital Blue Cross July 2011 - June 2012
Capital Blue Cross September 2007 - July 2011
Capital Blue Cross August 2006 - September 2007
Capital BlueCross July 2004 - August 2006
Various Publishing Companies and PR agencies February 1985 - July 2003
Skills
Strategic Planning, Budgets, Direct Marketing, Public Speaking, Access, Market Research, Public Relations, Analysis, Research, Team Building, Project Planning, Strategy, Marketing, Management, Marketing Communications, Leadership
Education
Duquesne University 2008 — 2011
Masters, Leadership & Business Ethics
Elizabethtown College 2006 — 2007
Bachelor's of Science, Business/Professional Studies
Harvard University 2001 — 2001
Certification in Negotiations, Negotiations
Sellers Dorsey June 2011 - Present
Capital BlueCross October 2010 - March 2011
Capital BlueCross 1984 - 2009
Skills
Healthcare Information..., Health Insurance, Healthcare Management, Project Management, Project Planning, Project Coordination, Team Management, Managed Care, Data Analysis, Hospitals, Healthcare, Healthcare Consulting, Medicare, Program Management, Health Policy
Education
Harrisburg Area Community College
Associate of Arts in Business Studies, Business
Capital BlueCross January 2015 - Present
Grant Thornton LLP July 2012 - January 2015
U.S. Cyber Challenge Camp August 2011 - August 2011
Drexel University April 2010 - April 2010
Drexel University November 2009 - November 2009
Skills
Security+, CompTIA, Penetration Testing, Network Security, Information Security, Computer Security, Security, Computer Forensics, Risk Assessment, Disaster Recovery, Linux, Windows, Vulnerability Assessment, Active Directory, Operating Systems, Computer Hardware, Microsoft Office, HIPAA, PCI DSS, IT Audit, Networking, Servers, System Administration, Information Security..., Cloud Computing, Hardware, Virtualization, Network Administration, Windows Server, Firewalls, Troubleshooting, TCP/IP, Analysis, Information Technology, VMware, Wireless Networking, Infrastructure, Data Center, Cisco Technologies, CISSP, Consulting, Integration, Internal Audit
Education
Drexel University 2009 — 2012
Bachelor of Science (BS), Computing and Security Technology
Penn State University 2007 — 2009
Capital BlueCross March 2014 - Present
Capital BlueCross March 2013 - February 2014
Mount Nittany Medical Center June 2012 - February 2013
Mount Nittany Medical Center June 2011 - May 2012
Hershey Medical Center May 2010 - July 2010
University of Virginia Health System May 2008 - July 2009
Recruitment Specialists, Inc. December 2006 - May 2008
Cross Country Healthcare January 2006 - November 2006
VCU Health System July 2004 - December 2005
Skills
Clinical Research, HIPAA, Quality Improvement, Physician Relations, Hospitals, Research, Healthcare Management, Medicare, Recruiting, Healthcare Information..., Revenue Cycle, EMR, Healthcare, Long-term Care, Health Policy, Nursing
Education
Penn State University 2009 — 2011
MHA, Health Administration
James Madison University 2000 — 2004
BSN, Nursing
Capital Blue Cross September 2009 - February 2014
Bravo Health January 2008 - September 2009
Capital BlueCross July 2002 - December 2008
HealthMarkets May 2001 - September 2001
BioScrip 1997 - 2001
Rite Aid August 1996 - September 1997
Skills
Managed Care, Medicare, Health Insurance, Direct Mail, Marketing Communications, Marketing Strategy, Healthcare, Insurance, Advertising, Marketing, Strategic Planning, Account Management, Direct Marketing, Integrated Marketing, Public Relations, Lead Generation, Creative Direction, Media Planning, Medicare Part D, Email Marketing, Analytics, Market Research, New Business Development, Employee Benefits, B2B, Market Planning, Marketing Management, Social Media Marketing, Online Advertising, Social Media, Social Networking, Business Strategy, Budgets, Business Development, Proposal Writing
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor's of Science, Communications Media
Cumberland Valley High School
Cumberland Valley High School
Capital BlueCross October 2012 - Present
Skills
Managed Care, Brokers, Health Insurance, Customer Service, Medicare, Medicare Part D, Individual sales, group sales
Education
Duquesne University 2007 — 2014
Bachelor's degree, Organizational Leadership
The Hershey Company April 2009 - Present
Wears Like New April 2006 - Present
M&T Bank November 2002 - November 2003
Marsh March 2001 - September 2002
Capital BlueCross July 1996 - March 2001
Rolfs (now Tandy Brands Accessories) April 1989 - July 1996
Skills
Microsoft Word, Customer Service, PowerPoint, English, Outlook, Public Speaking, Budgets, Microsoft Office, Microsoft Excel, Windows, Sales, Account Management, Health Insurance, Visual Merchandising, Quality Control, Inventory Management, Customer Retention, Product Development, Retail
Education
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science (BS), Consumer Services
York Area Labor Management Council August 2012 - Present
york area labor management council October 2011 - Present
Hershey Entertainment & Resorts March 2011 - August 2011
Capital BlueCross January 1973 - September 2010
Skills
Project Planning, Mediation, Account Management, Sales, B2B, Sales Management, New Business Development, Marketing Strategy, Market Research, Marketing, Salesforce.com, Direct Sales, Competitive Analysis, Business Development, Selling
Education
University of Michigan Business School 1998 — 1998
Collective Bargaining Certification
Kent State University 1967 — 1971
Bachelor of Business Administration (BBA), Marketing
Capital Blue Cross May 2012 - Present
Capital BlueCross 2012 - Present
PinnacleHealth Medical Group April 2012 - November 2012
Heritage Medical Group July 1997 - March 2012
Skills
Team Building, Healthcare, Family Medicine, Physicians, Quality Improvement, Disease Management, Healthcare Management, Leadership, Medicine, Healthcare Information..., Managed Care, Health Policy
Education
PA State University College of Medicine 1990 — 1994
Doctor of Medicine (MD), Medicine
Hood College 1986 — 1990
Bachelor of Arts (BA), Biochemistry
PA School Board Assoc., School Claims Service April 2014 - Present
Shawn's Landscaping & Hardscaping 2005 - Present
Capital BlueCross 2004 - 2005
Keystone Health Plan Central 2002 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Healthcare, Sales
Education
Capital College, Pennsylvania State University 1997 — 2000
Master of Health Administration, Master of Health Adninistration
Penn State University 1988 — 1992
Bachelor of Arts (BA), Sociology
Aetna January 2010 - Present
HealthAmerica April 2003 - December 2009
Capital BlueCross June 1993 - March 2003
Skills
Business Analysis, Data Warehousing, Visio, Business Intelligence, ETL, Business Objects, Requirements Gathering, Crystal Reports, SDLC, Business Requirements, Database Design, Systems Analysis, Data Integration, DB2, Data Modeling, SSIS, Health Insurance, Managed Care, Medicare
Education
Harrisburg Area Community College
Computer Science
Pennsylvania State University-Penn State Harrisburg
Information Systems
Community Health Systems December 2013 - Present
Baptist Hospital June 2012 - March 2013
Capital BlueCross July 2009 - December 2010
Cigna-HealthSpring November 2001 - January 2005
Education
Holy Family University 1986 — 1990
B.S.N., Registered Nursing/Registered Nurse, 3.5
The Londonderry School August 2011 - Present
Capital BlueCross December 2001 - August 2011
Skills
Teaching
Education
Capital College, Pennsylvania State University 2013 — 2016
Master's Degree, Masters of Education and Early Childhood Certificate
Capital College, Pennsylvania State University 2013 — 2014
Director's credential
Capital College, Pennsylvania State University 1997 — 1999
Bachelor of Education (BEd), Elementary Education and Teaching, 3.78
Harrisburg Area Community College 1994 — 1997
Capital BlueCross May 1984 - Present
Education
Penn State University 1986 — 1993
Bachelor of Business Administration (B.B.A.), Accounting
Central Penn College 1983 — 1984
Associate's degree, Accounting
Capital BlueCross December 2014 - Present
AT&T September 2013 - November 2014
Blue Cross Blue Shield December 2012 - August 2013
Union Bank September 2011 - November 2012
Bank of America November 2010 - August 2011
Gryphon Soft September 2008 - August 2010
Cybertel Software Limited May 2007 - August 2008
Skills
Oracle, Core Java, JavaScript, XML, T-SQL, Tableau, Business..., Informatica Power..., Web intelligence, Xcelsius 2008, Crystal Reports 2008 XI, Server..., MS Access, Teradata, Windows XP, Windows NT, Windows Server..., Linux, Perforce, Team Foundation..., HP Quality Center
Education
Jawaharlal Nehru Technological University 2003 — 2007
B.tech, Computer Science