Starwood Vacation Ownership
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Starwood Vacation Ownership Employees
Penguin Computing November 2014 - Present
Penguin Computing October 2011 - October 2014
CuraScript, Inc. An Express Scripts Co. April 2007 - September 2011
Starwood Vacation Ownership 2006 - 2007
Professional Satellite and Communication 2003 - 2006
The San Diego Union-Tribune 2000 - 2003
Skills
Sarbanes-Oxley Act, Account Reconciliation, Financial Reporting, General Ledger
Education
California State University-Fullerton 1997 — 2000
Bachelor of Arts, Business Administration - Accounting
Starwood Vacation Ownership January 2014 - Present
Ritz Carlton Club, Bachelor Gulch February 2012 - November 2013
The Club at Cordillera March 2008 - October 2011
J&J Consulting November 2007 - March 2008
BWAB/Universal Golf Development May 2007 - November 2007
Troon Golf January 2002 - May 2006
Deloitte & Touch September 1998 - September 2000
Skills
Golf, Budgets, Hospitality, Hospitality Industry, Accounting, Hotels, Financial Reporting, Food & Beverage, Restaurants, Payroll, Team Building, GAAP
Education
Arizona State University West 1996 — 1998
Post-Baccalaureate, Accounting
University of Arizona 1988 — 1992
Bachelor of Science, Biology
HomeSmart February 2013 - Present
Starwood Vacation Ownership September 2011 - January 2013
Wyndham Vacation Ownership November 2008 - March 2009
Starwood Vacation Ownership November 2007 - October 2008
L & G Mortgagebanc January 2002 - September 2007
John Hall & Associates April 1996 - March 2007
Skills
ABR Accredited Buyer..., Seller Representation, Market Knowledge, Negotiation, Real Estate Marketing, Listings, Corporate Relocation, Luxury Brand Marketing, Real Estate Investor, Location Intelligence, Luxury Lifestyle, 1031 Exchanges, Second Home, Income Properties, Relocation Buyers, International Buyers, Professional..., Transaction Experience, Referrals, Graduate Realtor..., Luxury, Salesforce.com, Hotels, Hospitality, Vacation Homes, Vacation Ownership, Real Estate, Investment Properties, ABR
Education
Arizona State University
Bachelor of Applied Science (B.A.Sc.), Global Business, Summa Cum Laude
Westgate Resorts August 1998 - Present
Westgate Resorts 1998 - Present
Starwood Vacation Ownership January 1996 - July 1998
Skills
Advertising, Graphic Design, Resorts, Trade Shows, Hospitality, Team Building, Social Media Marketing, Team Leadership, Hiring, Email Marketing, Tourism, Direct Marketing, Strategic Planning, Customer Relations, Customer Service, Marketing, Sales Management, Recruiting, Copywriting, Marketing Strategy, Event Planning, Creative Direction, Event Management, Hotels, New Business Development, Management, Leadership, Strategic Leadership, Budgets, Social Networking, Social Media, Public Relations, Online Advertising, Online Marketing, Lead Generation, Sales, Adobe Creative Suite, Branding & Identity, Customer Satisfaction, Market Planning, Corporate Branding, Entrepreneurship, Marketing Management, Brand Development, Marketing Communications, Time Management, SEO, Direct Mail, Training, E-commerce
Education
Academy of Art University 1985 — 1989
Bachelor’s Degree, Graphic Design, 3.4
William R. Boone 1980 — 1982
Diploma, Basic
-
JobsInLogistics.com May 2014 - November 2014
Plan A PR & Marketing June 2012 - August 2012
Starwood Vacation Ownership May 2010 - August 2010
Skills
InDesign, Photoshop, Excel, Microsoft Office, PowerPoint, Social Media, Advertising, Creative Writing, Illustrator, Marketing Communications, Photography, Copywriting, Video Editing, Social Networking, Time Management, Facebook, Microsoft Excel, Sales, Customer Service, Microsoft Word
Education
Miami Ad School 2013 — 2013
Copywriting/Art Direction
University of Florida 2009 — 2013
Bachelor of Science (B.S.), Advertising, concentration in Business
Paul Mitchell the School-Orlando
Cosmetology and Makeup
Family Fitness Centers March 2012 - Present
Bluegreen Vacations September 2009 - August 2011
Pier Point Mortgage February 2004 - February 2011
Starwood Vacation Ownership September 1998 - February 2002
Skills
Sales Operations, Sales Process, Marketing Strategy, Social Media Marketing, Online Marketing, Sales Management, Sales Presentations, Mortgage Lending, Team Building, Account Management, Customer Retention, Leadership, Strategic Planning
Education
Arizona State University 1997 — 1999
The School of Hard Knocks, 152 total University credit hours, 114 Sales book library, Psychology and Marketing double major
Florida State University 1993 — 1995
I earned 152 credit hours with a double major at FSU and ASU!, Industrial and Organizational Psychology and Marketing
Muskegon Community College 1991 — 1993
Associate's degree, Marketing/Marketing Management, General
Pella Corporation May 2015 - Present
Wellbridge June 2011 - April 2015
Starwood Vacation Ownership March 2008 - June 2011
Rejuvenation March 2004 - March 2008
Skills
Fitness, Personal Training, Public Speaking, Fitness Training, Training, Selling, Entrepreneurship, Trade Shows, Start-ups, Sales Management, Event Planning
Education
Westmont College
Business Administration and Management, General
Seattle Central College
Associate of Arts and Sciences (A.A.S.), Construction Engineering
Bellevue College
Associate of Arts (AA), Business Administration and Management, General
H & H Enterprises January 2014 - Present
International Cruise and Excursions December 2012 - September 2013
International Cruise and Excursions January 2011 - December 2012
Vanishing Veins USA June 2009 - January 2011
Starwood Vacation Ownership March 2003 - November 2008
Skills
Lead Generation, Marketing, Account Management, Marketing Strategy, Strategy, SEM, Direct Marketing, Competitive Analysis, Strategic Partnerships, Analytics, Online Advertising, Business Development, Direct Mail, New Business Development, Management, Email Marketing, B2B, Sales
Education
Arizona State University 1998 — 2002
Bachelor of, Interdisiplinary Studies
ADP TotalSource May 2015 - Present
ADP TotalSource March 2013 - May 2015
ADP TotalSource April 2012 - March 2013
ADP TotalSource August 2011 - April 2012
ADP TotalSource June 2010 - August 2011
Sheraton Phoenix Downtown Hotel August 2008 - November 2008
Starwood Vacation Ownership September 2004 - January 2008
Skills
HRIS, Onboarding, Benefits Administration, Employee Benefits, Applicant Tracking..., Employee Relations, Performance Management, Talent Acquisition, Talent Management, Deferred Compensation, Succession Planning, Employee Engagement, Human Resources, Recruiting, Interviews, College Recruiting, ADP Payroll, Organizational..., Payroll, Leadership, Workforce Planning, Training, Taleo, Coaching, Employee Training, Labor Relations, Temporary Placement, Team Building, Hiring, Internet Recruiting, New Hire Orientations, Job Descriptions, Personnel Management, Process Improvement, Organizational..., HR Policies
Education
Arizona State University 1997 — 2000
Bachelor's degree, Business/Managerial Economics
Royal Palms Resort and Spa October 2014 - Present
Starwood Vacation Ownership March 2014 - October 2014
Not specified August 2013 - March 2014
Verizon Wireless October 2012 - August 2013
Penske Automotive Group November 2011 - February 2012
Neany, Inc. December 2010 - May 2011
Stara Technologies, Inc. February 2010 - November 2010
Dos Grinogs April 2005 - December 2009
Open Air Events LLC October 2007 - January 2009
Dos Gringos October 2004 - April 2005
Skills
Microsoft Office, Microsoft Excel, PowerPoint, English, Customer Service, Windows, Microsoft Word, Photoshop, Outlook, Editing, Project Management, Social Media, Event Planning, Management, Sales, Public Relations, Event Management, Marketing Strategy, Marketing, New Business Development, Public Speaking, Research, Training, Teaching, Teamwork, Social Networking, Advertising, Marketing Communications, Social Media Marketing, Data Entry, Market Research, Creative Writing, Retail, Leadership Development, Graphic Design, Customer Satisfaction, Recruiting, Online Marketing, Organizational..., Hospitality, Illustrator, InDesign, Community Outreach, Adobe Creative Suite, Press Releases, Human Resources, Account Management, Newsletters
Education
Arizona State University 2001 — 2005
Bachelor's degree, Business & Mass Communications
Aon Hewitt September 2014 - Present
Starwood Vacation Ownership September 2012 - September 2014
Charisma Coaching Services July 2007 - September 2012
Ultra Electronics Airport Systems July 2011 - December 2011
JetBlue Airways June 2010 - July 2011
Florida Civil Rights Association 2011 - 2011
Affinity Human Resource Consulting January 2007 - January 2010
Fidelity Information Services November 2005 - November 2009
Hewitt Associates January 2005 - November 2005
University of Phoenix 2003 - 2004
Skills
Employee, Strategic Planning, Benefits Administration, Employee Relations, Project Implementation, Benefit Administration, Compensation, Benefits, Coaching, Deferred Compensation, Onboarding, Training, Employee Benefits, Succession Planning, Organizational..., Performance Management, Talent Management, Recruiting, Human Resources, Management, Program Management, Policy, System Administration, Leadership, Employee Training, Strategy, Sourcing, Interviews, Personnel Management, Payroll, Organizational..., FMLA, Time Management, Employee Engagement, Employment Law, Career Counseling, Career Development, Conflict Resolution, College Recruiting, Job Descriptions, New Hire Orientations, Performance Appraisal, Talent Acquisition, Workforce Planning, Applicant Tracking...
Education
Barry University - Dwayne O. Andreas School of Law 2013 — 2016
Doctor of Law (J.D.), International Law and Legal Studies (Employment and Labor)
Morgan State University 1995 — 2000
B.S., Communications
University of Phoenix 2003 — 2005
M.A., Organizational Management
Sheraton Hotels & Resorts September 2015 - Present
Westin Hotels & Resorts February 2014 - Present
Westin Hotels & Resorts January 2011 - Present
Westin Hotels & Resorts May 2008 - January 2011
W Hotels October 2007 - May 2008
W Hotels March 2006 - October 2007
W Hotels July 2005 - March 2006
Starwood Vacation Ownership March 2004 - July 2005
Starwood Vacation Ownership May 2001 - March 2004
Skills
Pre-opening, Banquets, Resorts, Property Management..., Yield Management, Revenue Analysis, Food & Beverage, Hospitality, Concierge Services, Hotel Booking, Fine Dining, Open Table, OnQ, Restaurants, Menu Development, Cuisine, Restaurant Management, Tourism, Culinary Skills, Pastry, Front Office, Micros, Delphi, Galaxy, Hospitality Management, Hospitality Industry
Education
San Bernardino Valley College 2001 — 2002
Chaffey College 1994 — 1997
CafePress Inc. March 2011 - Present
Vector Marketing June 2009 - August 2009
Starwood Vacation Ownership June 2006 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML
Education
Ashford University 2009 — 2013
Bachelor of Business Administration (B.B.A.)
The FOX Group June 2011 - Present
Best Buy April 2003 - January 2011
Starwood Vacation Ownership June 2000 - December 2002
Skills
Financial Modeling, Financial Analysis, Managed Futures, Options Strategies, Futures Trading, Customer Satisfaction, Customer Acquisition, Long-term Customer..., Roth IRA, Traditional IRA, Investment Advisory, Alternative Investments, Investment Strategies, series 3, Marketing Communications, Online Marketing, CRM, Trading Systems, Management, FINRA, Sales, Leadership, Customer Service, Microsoft Excel
Education
Arizona State University 2008 — 2010
Bachelor's degree
Illinois State University 1997 — 2000
Adventist University of Health Sciences September 2013 - Present
Spring Hills Senior Communities February 2013 - October 2013
Spring Hills Senior Communities December 2010 - January 2013
Starwood Vacation Ownership 2007 - 2010
Skills
Community Development, Public Relations
Education
University of Puerto Rico 2002 — 2006
Bachelor's degree, Public Relations, Advertising, and Applied Communication, 3.8
Florida Hospital College of Health Sciences
Full Sail University January 2015 - Present
RenderedThreads.com 2004 - Present
Starwood Vacation Ownership October 2012 - September 2014
Progressive Communications Int'l June 2011 - October 2012
MindComet January 2010 - June 2011
UCF Marketing May 2008 - December 2009
EVOK Advertising October 2008 - January 2009
Say It Loud! February 2008 - April 2008
Valencia Community College 2005 - 2007
Skills
Typography, Creative Direction, Logo Design, Web Design, Brand Development, Illustration, Art Direction, Adobe Creative Suite, Layout, Photoshop, Illustrator, Graphic Design, Graphics, HTML, InDesign, Business Cards, CSS, Packaging, Corporate Identity, Dreamweaver, Brochures, Interaction Design, Collateral, Catalogs, Vector Illustration, Pre-press, Mac, Branding & Identity, Adobe Acrobat, Corporate Branding, User Interface Design, Direct Mail, User Experience, Screen Printing, Print Collateral Design, Web Project Management, Mixed Media, Printmaking, Flash, Online Advertising, Visual Communication, Posters, Digital Illustration, Creative Strategy, Bilingual, Project Management, Photography, Agile Experience Design, UI/UX Design, Interactive Media
Education
Academy of Art University 2011 — 2016
BFA
Valencia Community College 2004 — 2008
A.S. Graphic Design & Interactive Design
The Capital Grille September 2015 - Present
Starwood Vacation Ownership July 2012 - Present
The Capital Grille October 2013 - Present
NOW Promotional Models August 2014 - February 2015
Monster Energy March 2011 - August 2014
Starwood Vacation Ownership July 2011 - July 2012
Buffalo Wild Wings October 2010 - November 2011
AZ Communications Group January 2011 - May 2011
Scottsdale Convention and Visitors Bureau September 2010 - December 2010
Hooters of America June 2006 - June 2010
Skills
Small Groups, Social Media, Promotions, Writing, Public Speaking, guest relations, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Advertising, Press Releases, Public Relations, Marketing, Blogging, Time Management, Event Planning, Social Media Marketing, Facebook, Social media
Education
Arizona State University - W. P. Carey School of Business 2008 — 2011
BA, Business (Communication)
Chandler Gilbert Community College 2006 — 2008
Transfer, Business
Buffalo Wild Wings 2011 - 2012
Starwood Vacation Ownership July 2010 - May 2011
Victoria's Secret August 2009 - May 2010
Crowne Plaza January 2010 - April 2010
Bally Total Fitness July 2008 - November 2008
BankAnnapolis March 2007 - May 2008
Skills
Highly detail oriented, Goal Oriented, Deadline Driven, Team-oriented, Phone Skills, Time Management, Hospitality, Customer Service, Teamwork, Organization, People Skills, Highly motivated..., Quick Learner, Hard Worker, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop
Education
Towson University 2008 — 2010
Bachelor of Science (B.S.), Business Administration, Management and Human Resources
Anne Arundel Community College 2006 — 2008
Associate's degree, Business Administration
The Hertz Corporation September 2014 - Present
Hilton Grand Vacations July 2013 - June 2014
Georgetown Hospital November 2009 - July 2013
Starwood Vacation Ownership June 2005 - January 2009
Skills
Employee Relations, Compensation & Benefit, Recruiting, Corrective Actions, Auditing, Business Process..., Legal Compliance, Performance Management, Policy Analysis, Mediation, New Hire Orientations, Talent Acquisition, Team Leadership, Training, Employee Benefits, College Recruiting, Applicant Tracking..., Human Resources, Hiring, Deferred Compensation, Talent Management, Benefits Administration, Onboarding, Payroll, Budgets, HRIS, Personnel Management, Management, Organizational..., Employee Training, Leadership, Temporary Placement, Interviews, Sourcing, Employee Engagement, Succession Planning, Workforce Planning, Job Fairs, Taleo, Technical Recruiting, Policy, Internet Recruiting, FMLA, Labor Relations, HR Policies, Leadership Development, Job Descriptions, Job Analysis, Screening
Education
Capella University
M.S. Degree, Human Resources Management
Ithaca College
B.S. Degree, Applied Psychology
Starwood Vacation Ownership November 2013 - Present
MassMutual Financial Group August 2012 - November 2013
INROADS, Inc. April 2010 - August 2012
Comcast Cable July 2007 - April 2010
Comcast October 2005 - July 2007
Comcast December 2005 - May 2006
Skills
Employee Training, Talent Acquisition, Talent Management, College Recruiting, Applicant Tracking..., Project Management, Diversity & Inclusion, Training, Employee Relations, Human Resources, Onboarding, Interviews, Employee Benefits, Career Development, Temporary Placement, Hiring
Education
Charter Oak State College
Bachelor's of Science
Yahoo, Inc. - East Coast/Latin America Division June 2015 - Present
Itaú Unibanco January 2015 - April 2015
IT Systems Engineer (Contract Position via MCS Global, Inc.) October 2013 - January 2014
Turnberry and Associates (Short term contract via MCS Global) September 2013 - October 2013
Dolphins Lock and Security February 2012 - October 2013
Starwood Vacation Ownership November 2011 - February 2012
Femwell Group Health February 2011 - August 2011
Skills
Servers, Technical Support, Windows Server, Citrix, Help Desk Support, Software Installation, System Deployment, Networking, Hardware, Switches, Network Administration, Routers, VMware ESX, Virtualization, Wireless Networking, SAN, NAS, System Administration, Server Administration, Backup Exec, Streaming Media, VoIP, Website Development, Desktop Computers, Desktop Support, Help Desk Management, Windows Server 2008, Digital Media, Media Production, Desktop Hardware, POS, Telecommunications, Mac OS, Casper, Hyper-V, Group Policy, IT Service Management, Web Services, Video Conferencing, Audio Engineering, Professional Audio, Audio Editing, Audio Mixing, Music Production, Rock Music, Electronics, MIDI, Active Directory, Troubleshooting, Microsoft Exchange
Education
The Academy of Coral Gables 2015 — 2016
In the process of obtaining several IT Industry Certifications, A+, Net+, MCSA + MCSE Server and Cisco CCNA, 4.0
FastTrain of Kendall 2007 — 2008
Associate of Science (A.S.), Computer Systems Networking and Telecommunications, 4.0
Job Corps, Morganfield, KY 2002 — 2003
Dept. of Labor Cert. Computer Repair, A+
Starwood Vacation Ownership April 2015 - Present
Liberty Travel/Flight Centre USA September 2013 - October 2014
H&M August 2012 - September 2013
Macy's June 2010 - August 2012
Fever Clothing Company August 2008 - June 2010
Mitel June 2006 - August 2008
Skills
Marketing, Social Media, Social Networking, Sales, Event Planning, Fashion, Sales Management, Employee Training, Project Management, Brand Development, Product Knowledge, Product Training, Visual Merchandising, HTML, Styling, Trend Analysis, Apparel, Loss Prevention, Customer Service, Inventory Management, Social Media Marketing, Advertising, Retail Sales, E-commerce, Highly detail oriented
Education
California State University-San Marcos 2007 — 2011
Bachelor of Arts (B.A.), Communication, General
University of Central Lancashire 2010 — 2010
Communication
Avatar Solutions (formerly Avatar International LLC and HR Solutions International Inc.) February 2014 - Present
Lee Hecht Harrison July 2012 - February 2014
BBA Aviation June 2011 - November 2011
North Plains Systems April 2010 - June 2011
InCharge Institute March 2008 - April 2010
Precision Response Corporation May 2007 - April 2008
Hilton Grand Vacations June 2007 - February 2008
IBM April 2006 - April 2007
Starwood Vacation Ownership July 2005 - April 2006
Harcourt, Inc. January 2000 - March 2005
Skills
PL/SQL, T-SQL, VBScript, DTS, Windows, Application Development, SQL Server, Database Design, SQL, ETL, SSRS, Business Intelligence, Data Modeling, Data Warehousing, MySQL, Visio, Databases, Unix, Database Administration, Perl, SSIS, Performance Tuning, Microsoft SQL Server, Business Analysis, Web Applications, Requirements Analysis, Software Development, XML, Integration, Linux, SQL Tuning, Oracle, .NET, Testing, Servers, Virtualization, SharePoint, Troubleshooting, Replication, OLAP, Analysis Services, Cluster, Disaster Recovery, VMware, Enterprise Software, IIS, SDLC, Crystal Reports, Stored Procedures
Education
Arizona State University 1986 — 1990
Epidemiology Certification
Mesa Community College 1983 — 1985
Associate of Arts (A.A.), Biology
Starwood Vacation Ownership Director of Design and PlanningThe St. Joe Company2005 - 2008
The St. Joe Company 1999 - 2005
Walt Disney Imagineering 1996 - 1999
Disney Development Company 1991 - 1996
Cooper Carry and Associates 1986 - 1991
Education
Ball State University
Bachelor of Architecture
Lou's Flower World and Vintage Market August 2014 - Present
Marriott Vacations Worldwide Corporation April 2014 - August 2014
Wiggs Dental Ceramics August 2011 - May 2014
Bluegreen Vacations April 2011 - July 2012
Marriott Vacations Worldwide Corporation July 2009 - January 2010
Burroughs & Chapin Company April 2002 - July 2009
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - January 2009
Starwood Vacation Ownership March 1998 - April 2002
Skills
Sales, Customer Service, Team Building, Marketing, Event Planning, Social Media Marketing, Negotiation, Team Leadership, Social Networking, Leadership, Management, Creative consulting and..., Creative Writer, Hotels, Hospitality, Event Management, Sales Management, Sales & Marketing..., Energetic Self-Starter, Positive Can-do Attitude, World Class Customer..., Professional Experience, Customer Satisfaction, Resorts, Strategic Planning
Education
University of New Orleans 1978 — 1979
Liberal Arts
Cape Fear Community College
Continuing Education
Soule Business School
Business Courses
4Rivers Smokehouse, LLC January 2015 - Present
Chicken Salad Chick January 2013 - January 2015
Starwood Vacation Ownership June 2012 - February 2013
Polk Transit Authority January 2010 - January 2011
Associated Industries of Florida March 2009 - January 2011
Florida Chamber of Commerce 2007 - 2009
State of Florida 2002 - 2006
Florida House of Representatives 2002 - 2006
SENIORS FIRST, Inc 2000 - 2002
Skills
Community Relations, Public Speaking, Public Relations, Government Relations, Media Relations, Internal Communications, Politics, Spokesperson, Non-profits, Event Planning, Community Outreach, Fundraising, Social Media, Strategic Communications, Public Policy, Strategic Planning, Crisis Communications, Marketing Communications, Press Releases, Social Networking, Government, Legislative, Special Events, Speech Writing, Political Campaigns, Corporate Communications, Government Liaison, Government Affairs, Publicity, Grassroots Organizing, Message Development, Issues Management, Promotions, Communications Strategy, Customer Relations, New Business Development, Team Building, Legislative Relations, Legislative Testimony, Lobbying, Community Development, Nonprofits, Volunteer Management, Policy Analysis, Blogging, Event Management, Crisis Management, Policy, Social Media Marketing, Facebook
Education
Auburn University 1973 — 1977
BS, Communications
TropicalFineArt.com August 2009 - Present
SCWarren/Artist February 1991 - Present
Wyndham Vacation Ownership February 2008 - January 2009
Starwood Vacation Ownership February 2005 - November 2007
Morritt Properties Cayman, Ltd February 1999 - November 2003
Hilton Grand Vacations November 1997 - December 1998
Marriott Vacation Club International February 1996 - August 1998
Hankins Group May 1984 - February 1995
Royal Resorts January 1985 - May 1985
Orange Lake Resorts July 1982 - April 1984
Skills
Sales & Marketing..., E-commerce, Photography, Artist, International sales &..., Resucue certified SCUBA..., Florida Licenced Real..., Product Development, Painting, Retail, Sales Operations, B2B, Marketing, Sales, International Sales &...
Education
The Ohio State University 1971 — 1973
BA, The Human Sciences, Ancient Greek History
Bowling Green State University 1968 — 1971
Business
Pleasant View HS
College Prearatory
Windstream February 2010 - September 2011
NuVox June 2007 - February 2010
Hard Rock Park June 2007 - May 2008
Starwood Vacation Ownership August 2004 - June 2007
AmSouth Bank June 2003 - August 2004
Bank of America May 1997 - June 2003
Skills
Healthcare, Nursing, Cpr Certified, Medication..., BLS, Patient Education, EMR, Pediatrics, Medical Terminology, CPR Certified, Healthcare Management, Hospitals, HIPAA, Patient Safety, Clinical Research, Call Centers, Customer Satisfaction, Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Telecommunications
Education
Medtech College-Orlando Campus 2013 — 2015
Associate's Degree, Register Nursing Student
Keiser University-Ft Lauderdale 2011 — 2012
Associate's Degree, Medical/Clinical Assistant
Inspired Trends LLC February 2011 - Present
Enmesh Consulting, LLC June 2010 - December 2014
Hilton Grand Vacations Company August 2007 - February 2009
Starwood Vacation Ownership June 2005 - August 2007
AAA National Office 1998 - 2004
Lasalle Partners 1996 - 1998
Skills
Strategy, Direct Marketing, CRM, Marketing Strategy, Marketing, Market Planning, Email Marketing, Online Advertising, Time Management, Social Media Marketing, Marketing Communications, Advertising, Strategic Planning, Online Marketing, Teamwork, Direct Mail, Event Management, Leadership, Lead Generation, Retail
Education
Webster University 1997 — 1999
M.B.A., Business Administration
Brenau University 1983 — 1987
Queen Anne Painting February 2014 - Present
High Noon July 2012 - Present
Kindering September 2009 - Present
Bellevue School District September 2008 - September 2009
VCA Animal Hospitals December 2005 - September 2009
Orange County Public Schools August 2002 - September 2005
Banfield Pet Hospital July 2002 - February 2003
Starwood Vacation Ownership January 2001 - October 2001
Altima Developement July 1998 - June 2000
Skills
Teaching, Early Childhood..., Event Planning, Administrative..., Community Outreach, Vocalist, Fundraising, Nonprofits, Data Entry, Non-profits, Office Administration, Content Management, General Awesomeness, Executive Support, Appointment Scheduling, Manage Client..., Social Media Marketing, Staff Development, Staff Management, Human Resources, Superior Client Service, Public Relations, Promotions, Songwriting, Vocal Jazz, Vocal Instruction, Backing Vocals, Office Management, Reception Areas, Customer Service
Education
Bellevue Community College 1996 — 1998
A.A., Education
Liberty High School 1992 — 1996
Diploma, General Studies
Southport Services Group September 2015 - Present
Houghton Mifflin Harcourt December 2014 - July 2015
Starwood Vacation Ownership December 2010 - July 2014
HD Supply May 2008 - December 2010
Darden Restaurants August 2002 - May 2008
Darden Restaurants April 2000 - August 2002
Darden Restaurants December 1997 - April 2000
Skills
Access, MS Project, Microsoft Excel, Outlook, Microstrategy, Business Intelligence, Data Warehousing, ETL, Visio, SDLC, Dashboard, Oracle, Process Improvement, Data Analysis, Requirements Analysis, CRM, Databases, Software Documentation, Integration, Analytics, Project Management, Analysis, Cross-functional Team..., Leadership, Management, Program Management, Testing, MicroStrategy, Microsoft Project
Education
Barry University 2000 — 2002
BSIT, Information Technology
Michigan Technological University 1980 — 1983
Major in Electrical Engineering, Electrical Engineering
Starwood Vacation Ownership June 2013 - Present
Starwood Vacation Ownership June 2012 - June 2013
Shadow Mountain High School July 2011 - November 2012
The Hermosa Inn July 2011 - June 2012
Meeting Professionals International 2008 - 2012
National Speakers Association November 2010 - July 2011
Williams Field High School November 2007 - April 2011
Canyon Cafe October 2008 - October 2010
The Coffee Bean & Tea Leaf® August 2006 - May 2009
Agrupación Viajera de Arizona August 2006 - July 2007
Skills
Hospitality, Event Management, Hotels, Leadership, Customer Satisfaction, Resorts, Marketing, Event Planning, Hospitality Management, Hospitality Industry, Time Management, Meeting Planning, Customer Service, Front Office, Tourism, Hotel Management, Restaurants, Management, Budgets, Trade Shows, Property Management..., Catering, Corporate Events, Social Media Marketing, Workshop Facilitation, Sales Management, Spanish, Servers, Coaching, Project Planning, Concierge Services, Retail, Microsoft Excel, Wedding Planning, Nonprofits, Training, Revenue Analysis, Public Relations, Social Media, Strategic Planning, Pre-opening, Fundraising, Menu Development, Marketing Communications, Staff Development, Contract Negotiation, Hotel Asset Management, Hotel Administration, Boutique Hotels, Residential Investment...
Education
Arizona State University 2007 — 2011
Bachelor of Science, Tourism Development and Management
Starwood Hotels & Resorts Worldwide, Inc. September 2013 - Present
Bright Talent Resources, Inc. September 2012 - September 2013
Advantage Sales & Marketing February 2010 - August 2012
Starwood Vacation Ownership June 2007 - January 2010
Disneyland Resort June 1995 - May 2007
Girl Scout Council of Orange County May 1983 - May 1995
Education
University of California, Irvine - The Paul Merage School of Business 1997 — 1999
Masters Degree, Business Administration
California State Polytechnic University-Pomona
BS, Liberal Studies
Wyndham Vacation Ownership July 2013 - Present
AmeriCare Health Group Corp. December 2011 - July 2013
Stay Green Renovation Management December 2009 - April 2011
ESF Construction Company, Inc. October 2009 - December 2010
Kessler Collection June 2008 - December 2008
Habitat for Humanity Orlando 2007 - 2008
Hilton Grand Vacations 2005 - 2008
Starwood Vacation Ownership 1999 - 2005
APG Electric 1998 - 1999
Historic Families/ House of Ireland 1993 - 1997
Skills
Hospitality, Project Planning, Project Management, Project Coordination, Hotels, Timeshare, Office Administration, Multi-unit Retail..., Employee Management, Training and Instruction, RFIs, Purchasing and Logistics, Change Order Management, RFI, Process Scheduler, Cost Control, Contract Management, Construction, Nonprofits, E-commerce, Management, Training, Entrepreneurship, Human Resources, Time Management, Budgets, Contract Negotiation, Change Orders, Six Sigma, Customer Satisfaction, Hiring, Team Building, Forecasting, Resorts, Operations Management, Leadership, Employee Relations, Hospitality Management, Purchasing, Customer Service, Sales
Education
California Southern University 2015 — 2018
Bachelor’s Degree, Business Administration, International Business
Hilton Grand Vacations May 2012 - Present
Hilton Grand Vacations July 2009 - May 2012
Hilton Grand Vacations August 2007 - July 2009
Starwood Vacation Ownership July 2005 - August 2007
The Beach Villas at Kahaluu/Hot Hula March 2004 - June 2005
Bay Club Ownership Resort/Hiilton Grand Vacations Club July 1995 - March 2004
Skills
Timeshare, Resorts, Hospitality, Lead Generation, Hotels, Hospitality Industry, Marketing, Training, Negotiation, Marketing Strategy, Start-ups, Leadership, Advertising, Event Management, Management, Trade Shows, Tourism, Market Planning, Sales Management, Revenue Analysis, Hotel Management, Public Relations, Budgets, Customer Service, Meeting Planning, Hospitality Management, Leisure, Strategic Planning, Online Marketing, Marketing Management, Yield Management, Direct Marketing
Education
Art Institute of Seattle 1991 — 1994
contract law
Kapiolani Community College 1989 — 1991
C3 Customer Creation Centers January 1988 - Present
Gioiosa & Associates January 1988 - Present
Diamond Resorts International December 2008 - January 2010
Accor January 2002 - January 2004
Starwood Vacation Ownership January 1999 - January 2001
Skills
Motivational Speaker, Trainer, Executive Coaching, Leadership, Training, Motivational Speaking, Entrepreneurship, Leadership Development, Marketing Strategy, Business Planning, Online Advertising, Management, Social Networking, Recruiting, Executive Management, Time Management, Business Strategy, Marketing, Lead Generation, Team Building, Sales Management, Public Speaking, Direct Marketing, Strategic Planning, Online Marketing, Call Centers, Start-ups, Coaching
Education
Central Michigan University 1985 — 1989
Central Michigan University 1985 — 1988
Business, Marketing
Webster University
Welk Resort Group June 2002 - Present
ILX, Incorporated January 1994 - January 1996
Starwood Vacation Ownership May 1991 - October 1994
Holly Tree Resort January 1986 - April 1991
Shawnee-on-Delaware January 1981 - January 1983
Scottish Pines/Piney Point Villas January 1979 - January 1981
Skills
Resorts, Call Center, Telemarketing, Vacation, Direct Marketing, Team Building, Timeshare, Online Marketing, Public Speaking, Sales Management, Hospitality, Customer Relations, Strategic Planning, Marketing Strategy, Advertising, Real Estate, Customer Service, Start-ups, Marketing, Online Advertising, Social Media Marketing, Hotels, Market Research, Sales Process, Call Centers, Tourism, Management, Marketing Communications, Hospitality Industry, Social Media, Email Marketing, Hotel Management, Social Networking, Hospitality Management, Business Development, Negotiation, Marketing Management, Lead Generation, Team Leadership, Sales, Analytics, CRM, Account Management, Event Management, Training, Selling, Public Relations, Leadership, Budgets, New Business Development
Education
Sam Houston State University 1977 — 1979
Commercial Art and Graphic Design
University of Missouri-Kansas City 1975 — 1977
Undeclared
Cape Cod Community College
Mesa Community College
My Home 1982 - Present
Houston Data Flow 2007 - 2007
Starwood Vacation Ownership 2004 - 2006
WorldCom 1998 - 2003
Dataflex April 1995 - January 1998
L. Powell Company August 1993 - January 1995
Penta Laboratories January 1992 - June 1993
Startech Computer Consultancy Inc. March 1986 - January 1992
Barth And Dreyfuss April 1985 - March 1986
Startech Software January 1982 - April 1985
Skills
Databases, Visual Basic
Education
Avtech Technologies 2006 — 2006
ASP, C#, VB.NET, ACCESS and SQL
Morris County Community College 2002 — 2002
Internet Web Design & Web Design II
Oracle University 2000 — 2000
Introduction to Oracle: SQL and PL/SQL
Bergen Community College 1974 — 1978
AAS Business Computer Programming, Associates & Applied Science Degree Business Computer Programming
The Vanguard Group May 2011 - July 2013
Starwood Vacation Ownership January 2010 - May 2011
NAAAP Phoenix January 2010 - May 2011
Skills
Marketing, Strategy, Management, Sales, Public Relations, Analysis, Leadership, Business Development, Relationship Management, Process Improvement, Strategic Planning, Competitive Analysis, Microsoft Office, Investments, Project Management, Social Media Marketing, Microsoft Excel, Customer Service, PowerPoint, Social Media, Social Networking
Education
Thunderbird School of Global Management 2013 — 2014
Master of Business Administration (M.B.A.), Global Management
Arizona State University, W. P. Carey School of Business 2007 — 2009
Bachelor of Science, Marketing
Arizona State University 2005 — 2007
Minor, Asian Pacific American Studies
Starwood Vacation Ownership April 2013 - Present
Starwood Vacation Ownership January 2007 - April 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2004 - January 2007
Starwood Hotels & Resorts Worldwide, Inc. June 2000 - April 2004
Starwood Hotels & Resorts Worldwide, Inc. January 2000 - June 2000
Starwood Hotels & Resorts Worldwide, Inc. August 1998 - December 1999
Starwood Hotels & Resorts Worldwide, Inc. April 1996 - August 1998
Starwood Hotels & Resorts Worldwide, Inc. August 1995 - April 1996
Starwood Hotels & Resorts Worldwide, Inc. February 1993 - August 1995
Starwood Hotels & Resorts Worldwide, Inc. October 1988 - February 1993
Education
Arizona State University 1977 — 1983
BS, Business Administration
Hartwick College 1975 — 1977
Liberal Arts
Starwood Vacation Ownership November 2010 - August 2011
Couples Resorts November 2006 - June 2010
IGT Media Holdings/ Primecard July 2004 - November 2006
Hyatt Regency Miami September 2003 - November 2003
Doral Golf Resort & Spa March 1996 - May 1999
Skills
Customer Service, Marketing, Sales, Preparation Of Reports, Written Correspondence, Front-Office Operations, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Disturbance Handling, Outlook, Crystal Reports, Great Motivator
Education
Valencia Community College 2011 — 2012
N/A, Independent Studies
Barry University 2004 — 2006
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies, 3.73
Miami Dade College 1999 — 2002
Associate of Arts (AA), Industrial and Organizational Psychology
A Personal Peace Licensed Massage TherapistWoolston Wellness CenterNovember 2012 - Present
Starwood Vacation Ownership January 2003 - July 2011
Home Smart Real Estate 2001 - 2003
Skills
Swedish, Relaxation, Bodywork, Holistic Health, Reflexology, Aromatherapy, Stretching, Pain Management, Fitness, Wellbeing, Nutrition, Back Pain, Headaches, Stress Management, Stress
Education
Arizona State University 2000 — 2001
Bachelor of Science (B.S.), Sociology
University of Colorado at Boulder 1997 — 2000
Sociology
Starwood Vacation Ownership March 2015 - Present
Starwood Vacation Ownership October 2009 - March 2015
Starwood Vacation Ownership April 2008 - October 2009
Starwood Vacation Ownership December 2005 - April 2008
University of Phoenix November 2004 - December 2005
Skills
Hospitality, Hotels, Hospitality Industry, Resorts, Hospitality Management, Tourism, Marketing Strategy, Marketing, Marketing Management, Team Building, Training, Leadership, Sales, Marketing Communications, Customer Service, Management, Team Leadership
Education
Arizona State University 1999 — 2004
Bachelor, Business and Communications
University of Phoenix
Masters, Business Administration with Marketing Emphasis
Bent Manufacturing Co. November 2008 - Present
Starwood Vacation Ownership March 2007 - October 2008
Education
Arizona State University 2002 — 2006
B.S., Biology/Anthropology
Choice Hotels International December 2014 - Present
Starwood Vacation Ownership July 2012 - December 2014
Fook Loong (HK) Limited May 2010 - July 2010
Skills
Work Independently with..., Microsoft Office, Highly Adaptive, Outstanding..., Marketing, Hospitality, Customer-focused Service, Data Analysis, Time Management, Sales Process, Multilingual, Team Building, Promotions, Public Speaking, Customer Service
Education
Loyola University of Chicago 2009 — 2011
BBA, Marketing
Arizona State University, W. P. Carey School of Business 2007 — 2009
Marketing
Sunrise Mountain High School
Tempe Mission Palms Hotel August 2012 - Present
Hotel Valley Ho November 2005 - May 2012
Cook Inlet Region, Inc., Talkeetna Alaskan Lodge April 2005 - October 2005
Starwood Vacation Ownership April 2004 - April 2005
Skills
Hospitality, Hospitality Industry, Front Office, Resorts, Catering, Hotels, Banquets, Hospitality Management, Hotel Management, Property Management..., Event Planning, Restaurants, Menu Development, Pre-opening, Customer Service, Event Management, Food & Beverage
Education
Arizona State University 1998 — 2003
Hilton Grand Vacations September 2014 - Present
Hilton Grand Vacations July 2014 - Present
Integral Choice Partners, Inc March 2014 - July 2014
Integral Choice, Inc June 2013 - March 2014
Sombus Networks March 2013 - May 2013
Sombus Networks April 2012 - May 2013
Starwood Vacation Ownership August 2011 - April 2012
Wyndham Vacation Ownership April 2011 - August 2011
New Home Buyer's Program April 2009 - April 2011
SunState Guaranteed Realty March 2008 - March 2009
Skills
Sales, Real Estate, Sales Operations, Selling, Contract Negotiation, Marketing, Sales Management, Sales Process, Management, Investment Properties, New Home Sales, Residential Homes, Leadership, Single Family Homes, Property Management, Negotiation, Telecommunications, Business Development, Customer Service, Customer Satisfaction, Real Estate Development, Team Building, Customer Retention, Strategic Planning, Direct Sales, New Business Development, Recruiting, Salesforce.com, Account Management, New Homes, Market Analysis, Budgets, Land Acquisition, Small Business, Contract Management, Competitive Analysis, Marketing Strategy, P&L Management, Pricing, Business Alliance..., Telecom Expense..., Telecom Channel..., Telecom Sales, Telecom Systems Analysis, Training, Sales Management..., Public Speaking
Education
University of the State of New York 2000 — 2006
Business Management
University of Hawaii - Shidler College of Business
Business
Broome Community College
Business
Community College of the Air Force
Undergrad Business
GF Management January 2014 - Present
Richfield Hospitality June 2011 - January 2014
Sonesta Hotel Downtown Orlando 2010 - 2011
Marriott Hotel Downtown Orlando 2009 - 2010
Hyatt Hotels Corporation 2008 - 2008
Hyatt Hotels Corporation 2008 - 2008
Starwood Vacation Ownership 2005 - 2008
Rim Hospitality 2001 - 2004
Skills
Hotel Management, Hotels, Resorts, Budgets, Forecasting, Revenue Analysis, Hospitality Industry, Hospitality Management, Hospitality, Management, Pre-opening, Property Management..., Front Office, Accounting, Tourism, Food & Beverage, Micros, Revenue Forecasting, Accounts Receivable, Yield Management, General Ledger, P&L
Education
California State University Stanislaus
B.A., Economics
Certified Management Accountant (CMA)
University of California, San Diego
Certificate, Accounting
Starwood Vacation Ownership October 2013 - Present
US Army March 2004 - Present
Skills
Planning and managing..., Proficiency with..., Ability to work with..., Wired/Wireless..., Software/hardware..., Imaging of laptops and..., Mobile devices, POS..., User training and..., Install, configure, and..., Property Management..., Military, HTML, Java, JavaScript, C
Education
University of Central Florida 2013 — 2015
Bachelor of Science (B.S.), Information Technology, 3.4 GPA
Broward College 2010 — 2012
Associate's degree, Automotive Engineering Technology/Technician, 4.0 GPA
Starwood Vacation Ownership September 2015 - Present
CWNjourneys.com December 2010 - Present
Berkshire Hathaway HomeServices March 2013 - September 2014
Pasadena Convention & Visitors Bureau November 2010 - March 2012
Dickson Podley Realtors January 2002 - June 2007
Crescenta-Canada YMCA January 2000 - January 2004
Dilbeck Realtors February 2001 - February 2003
Roberts/Rayban Sunglasses January 1983 - January 1993
Skills
PC including Microsoft..., Mac OS X, Pages, Keynote, Multi-tasking,..., Public Speaking, Marketing, Event Planning, Event Management, Retail, Customer Service, Hospitality, Copywriting, Merchandising, Budgets, Strategic Planning, Recruiting, Marketing Strategy, Public Relations, Social Media Marketing, Sales, Trade Shows, Social Networking, Training, Marketing Communications, Advertising, Contract Negotiation, Real Estate, Team Building, PowerPoint, Microsoft Office, Management, Microsoft Excel, Meeting Planning, Sales Management, Hotels, Corporate Events, Research, Fundraising, Buyer Representation, Email Marketing, Property Management, Listings, Online Marketing, Residential Homes, Outlook
Education
California State University-Northridge 2010 — 2011
Bachelor of Arts Degree, Liberal Studies/Communication & Health Integration Management
Glendale Community College, Glendale, Ca 2009 — 2010
Associate of Arts Degree, Social Science
California Brokers Institute
New American Funding July 2015 - Present
Loma Linda Health December 2014 - June 2015
Loma Linda University March 2010 - December 2014
Promotional Group March 2012 - September 2012
Starwood Vacation Ownership September 2007 - January 2010
Skills
Records Management, Invoicing, Filing, Data Entry, Payroll, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Time Management, Sales, Customer Satisfaction, Customer Service, Facebook, Event Planning, Social Networking, Team Building, Social Media, Training, Event Management
Education
California State University-San Bernardino 2012 — 2013
Bachelor Science of Business Administration (B.S.A.), Business, Management, Marketing, and Related Support Services, A
Westwood College 2010 — 2013
Business Administration; Marketing
Starwood Vacation Ownership 2013 - 2013
Diamond Resorts International December 2012 - 2013
Innovations Tre Galla Inc. February 2010 - July 2011
LGM/AHM 2007 - 2010
Charles Schwab 2004 - 2007
Skills
Loan Servicing, Administrative..., Data Entry, Microsoft Office, Finance, Accounting, Presentations, Customer Service, Online Social Networking, 10 Key, Office Administration, Organization &..., Marketing, Mortgage Lending, Credit, Banking, Investment Properties, Documentation, Loans, Investments, Financial Services, Relationship Management, Marketing Strategy
Education
Chandler/Gilbert Community College 2008 — 2012
Associate's degree, Business and Psychology, 3.78 GPA
Arizona School of Real Estate and Business 2007 — 2007
Loan Origination and Processing, 4.0 Average
First Foundation Inc. September 2015 - Present
California Republic Bank January 2013 - August 2015
RR Dirt Works Inc. April 2008 - June 2012
Starwood Vacation Ownership January 2005 - January 2008
Coldwell Banker Island Proerties 1998 - 2000
Skills
Banking, Sales Management, Account Management, Customer Service, Marketing Strategy, Marketing Communications, Real Estate, Advertising, Photography, Sales, Loans, Mortgage Lending, New Business Development, Marketing, Business Development, Credit, Commercial Mortgages, Commercial Lending, Real Estate Economics, Portfolio Management
Education
Academy of Art University
Fine/Studio Arts, General
Crescent Valley High School
Aloft Tempe September 2014 - Present
Starwood Vacation Ownership May 2015 - July 2015
The Coca-Cola Company August 2014 - December 2014
Flag-J (Akakura USA) December 2012 - August 2013
Milano Freezer Hawaii September 2012 - December 2012
Education
Arizona State University - W. P. Carey School of Business 2013 — 2017
Bachelor of Science (BS), Double Major: Finance, Supply Chain Management; Minor: Asian Pacific American Studies, 3.91
Iolani School 2000 — 2013
High School
Best Buy June 2014 - Present
Capital Dental Equipment April 2013 - April 2014
Capital Dental Equipment February 2012 - April 2013
Capital Dental Equipment February 2012 - February 2013
Starwood Vacation Ownership June 2009 - March 2011
First National Bank of Arizona August 2007 - February 2009
First National Bank of Arizona October 2004 - August 2007
Skills
Microsoft Word, Training, Microsoft Office, Microsoft Excel, Customer Service, Outlook, Administrative..., Management, Sales, Sales Operations, Graphic Design, HTML, CSS, JavaScript, SEO, Google Adwords, Photoshop, Google Analytics, Web Development, CRM
Education
Arizona State University West 2004 — 2007
Business Administration and Management, General
ATDCFL October 2014 - Present
Starwood Vacation Ownership May 2012 - Present
RJ Multiservice August 2008 - Present
Elance 2008 - 2015
Staples February 2010 - April 2012
Staples North American Delivery April 2006 - April 2012
Netone International August 2005 - April 2006
STS Telecom June 2003 - August 2005
IDS Telcom June 2000 - June 2003
BellSouth January 1996 - May 2000
Skills
Team Building, Coaching, Interviewing, Leadership Development, Employee Relations, Training Delivery, Instructor-led Training, Translation, Curriculum Design, Curriculum Development, Change Management, Operations Management, Project Management, Project Planning, Event Planning, Wedding Planning, Floral Design, Flower Arrangements, Interviews, Customer Satisfaction, Talent Management, Management, Leadership, Performance Improvement, Needs Analysis, Performance Management, Personal Development, Staff Development, Conflict Resolution, Employee Engagement, Executive Coaching, Organizational..., Career Development, Management Development, Recruiting, Training, Instructional Design, Workshop Facilitation, Process Improvement, Employee Training, Call Centers, Organizational..., Succession Planning, Onboarding, Blended Learning, Six Sigma, Adult Education, Learning Management, Public Speaking, E-Learning
Education
Devry University, Online 2011 — 2013
Bachelors, Multimedia Design & Development
City University of New York City College 1982 — 1984
Education
Miami Norland Sr High SCHOOL 1979 — 1982
MIAMI CAROL CITY SR HIGH SCHOOL 1978 — 1979
BOOKER T WASHINGTON JR HIGH SCHOOL 1977 — 1979
OUR LADY OF THE ROSARY 1971 — 1977
Seminole Community College
Associate of Arts (A.A.), Educational/Instructional Technology
American Public University
American Public University
American Public University
Starwood Hotels and Resorts Worldwide May 2012 - Present
Starwood Vacation Ownership May 2006 - May 2012
Blood Systems Inc. 1999 - 2005
Skills
Employee Relations, Onboarding, Performance Management, Succession Planning, Recruiting, HRIS, Benefits Administration, Human Resources, Hiring, Talent Management, College Recruiting, Employee Engagement, Management, Legal Compliance, Deferred Compensation, Talent Acquisition, Applicant Tracking..., Employee Benefits, Organizational...
Education
Arizona State University, W. P. Carey School of Business
MBA, Leadership
University of Kansas
BS, Business
Starwood Vacation Ownership 2015 - Present
Beach Activities of Maui October 2013 - December 2014
Starwood Vacation Ownership October 2012 - October 2013
Starwood Vacation Ownership March 2012 - October 2012
Starwood Vacation Ownership June 2010 - March 2012
Royal Caribbean Cruise Lines July 2006 - January 2010
Conejo Recreation and Park District June 1994 - November 2005
Skills
Public Speaking, Outgoing, High Energy, Punctual, Fun, technology savy, Cpr Certified, Lifeguard Certified, Microsoft Office, POS, Budget Management, Hospitality, Customer Service, Customer Retention, Training & Development, Budgets, Employee Training, Hospitality Management, Resorts, Hotels, Management, Event Management, Tourism, Hospitality Industry, Leadership, Revenue Analysis, Front Office, Food & Beverage, Certified Pool Operator, Human Resources, Property Management..., Micros, Event Planning, Rooms Division, Hotel Management, Corporate Events, Recreation Planning, Team Building, Social Networking, Guest Service Management, Marketing, Interviews, Coaching, Employee Management, Leadership Development, Social Media, Sales, Sports, Team Leadership, Pre-opening
Education
California State University-Northridge 2003 — 2005
B.S., Recreation Management
Moorpark Junior College 1998 — 2003
Associates Degree, General Education
Ladera Elementary
Ladera Elementary
Westlake High School
Freelancer January 2015 - Present
Segerstrom Center for the Arts January 2010 - June 2014
Segerstrom Center for the Arts January 2007 - January 2010
Boy Scouts of America February 2006 - January 2007
Boy Scouts of America March 2005 - February 2006
Starwood Vacation Ownership March 2004 - August 2004
AMF March 2003 - February 2004
Woodstock Ice Productions June 2002 - September 2002
Skills
Tessitura, Nonprofits, Non-profits, Social Media, PowerPoint, Photography, Dreamweaver, Microsoft Excel, Philanthropy, Photoshop, Fundraising, Microsoft Word, Event Management, Event Planning, Illustrator, Outlook, Arts Administration, Performing Arts, Training, Leadership, WordPress, Board Development, Public Speaking, Community Outreach, Annual Giving, Time Management, Volunteer Management, Facebook, InDesign, Microsoft Publisher, Consortium Environments, Moves Management, Microsoft Project, Content Writing, Blogging, Pinterest, Instagram, Photo Editing, Text Editing, Project Management, Process Improvement, Administrative...
Education
Cloud 9 Yoga 2011 — 2011
200 RYT, Hatha Yoga
Arizona State University 2002 — 2004
BFA, Photography, English Minor, Graduated Summa Cum Laude
Orange Coast College 2000 — 2002
Associates Degree, Liberal Arts, Photography, General Education
Ocean View High School 1996 — 2000
Diploma, General Education
Mesa View Elementary/Middle School 1987 — 1996
JPMorgan Chase Bank NA June 2011 - Present
Best Buy June 2007 - June 2011
Starwood Vacation Ownership January 2007 - January 2008
Toys R Us October 2006 - December 2006
Skills
Customer Service, Purchasing, Sales, Microsoft Excel, Microsoft Office, Team Building, Finance, Time Management, Outlook, Banking, Leadership
Education
California State University-San Bernardino 2007 — 2011
BA, Marketing
Cajon High 2002 — 2006
High School
Booking.com June 2013 - January 2015
Orbitz Worldwide June 2007 - February 2013
Starwood Vacation Ownership September 2002 - June 2007
Starwood Vacation Ownership October 1999 - September 2002
Vistana Management September 1995 - October 1999
Summerfield Suites Hotels August 1993 - June 1995
Summerfield Suites Hotels November 1991 - August 1993
Summerfield Suites Hotels August 1990 - November 1991
Summerfield Suites Hotels April 1989 - August 1990
Skills
Revenue Analysis, Hotels, Strategic Partnerships, Yield Management, Tourism, Hospitality, Marketing Strategy, Salesforce.com, Online Travel, Account Management, E-commerce, Email Marketing, Online Advertising, Sales Management, Strategy, Marketing, CRM, Competitive Analysis, Leisure, Sales, SEM, Hospitality Industry, Resorts, Hotel Management, Hospitality Management, Revenue Forecasting, Contract Negotiation, Travel Management, Business Development, Leisure Travel, Management, New Business Development, Online Marketing, Marketing Management, Strategic Planning, Trade Shows, Forecasting, Hotel Booking, International Sales, Lead Generation, Market Planning, Destination Marketing, Pricing, Social Media Marketing, Business Travel, Sales Presentations, PPC, Digital Marketing, Direct Marketing, Web Analytics
Education
Certificate, Hotel Revenue Management - Cornell University 2015 — 2015
CRM - Certificate Program in Hotel Revenue Management - Cornell University
California State University-Northridge
Bachelor of Science, Business Administration - Marketing
PracticeMax August 2015 - Present
Central Animal Hospital June 2014 - July 2015
Cox Communications August 2011 - October 2012
IPOWER August 2008 - April 2009
Global Web Design January 2007 - May 2008
Starwood Vacation Ownership August 2005 - May 2006
Education
Arizona State University
Bachelor of Science in Computer Information Systems
Glendale Community College
Associate of Arts in Liberal Arts
East Valley Institute of Technology
Technical Certificate in Computer Programming, and Electronics
Montana Department of Transportation May 2015 - Present
The Bharatiya Temple October 2014 - December 2014
Palm Springs Follies January 2014 - April 2014
Starwood Vacation Ownership October 2013 - January 2014
Bank of America October 2011 - August 2012
Skills
Microsoft Office, Microsoft Word, Time Management, Cataloging, Interlibrary Loan, Customer Service, Teamwork, LibGuides, Copy Cataloging, Research, Database Searching, Audacity, Camtasia, Circulation, OCLC Connexion, WorldCat, Office Administration, Cash Handling Experience, Data Entry, Social Media
Education
Wayne State University 2014 — 2016
Master’s Degree, Library and Information Science
California State University-Stanislaus 2006 — 2010
Bachelor's degree, English Language and Literature/Letters
Compass Group North America February 2014 - Present
McDowell Mountain Golf Course January 2013 - May 2013
Cultural Immersion September 2012 - December 2012
Starwood Vacation Ownership April 2012 - September 2012
Starwood Vacation Ownership March 2011 - April 2012
ASU Disability Resource Center February 2009 - February 2011
America Reads/America Counts January 2008 - January 2009
Washington Mutual July 2005 - August 2007
Skills
Writing, Editing, Public Relations, Social Media, Customer Satisfaction, Microsoft Word, Hotels, Hospitality, Travel Arrangements, Blogging, Tourism, Tour Operators, Banquet Operations, Restaurants, Event Management, Event Planning, Marketing, Customer Service, PowerPoint, Proofreading, Promotions, Adobe Acrobat, Guided Tours, Microsoft Excel, Spanish, Creativity, Problem Solving, Experience Working with..., Shuttle Service, Social Networking
Education
Arizona State University 2007 — 2011
Human Communications, Tourism Development and Management, 3.36/4.00
Nazareth Academy
HEART WEAR PRINTING June 2006 - Present
North American Crane Company March 2015 - June 2015
Starwood Vacation Ownership May 2002 - April 2013
Skills
3D Printing, Print, Digital Printing, Sales Presentations, Sales, Customer Service, Customer Support, Self-driven, Rapid Prototyping, AutoCAD, Digital Illustration, Digital Designs, Microsoft Office, Logo Design, PowerPoint, Management, Marketing, Leadership, 3D, 3D Modeling
Education
ITT Technical Institute-Corona 2013 — 2015
Associate's Degree, CAD/CADD Drafting and/or Design Technology/Technician
California State University-Fullerton 1984 — 1986
Business Administration and Management, General, THEATER
SUNNY HILLS HIGH 1976 — 1979
High School, Agriculture, Agriculture Operations, and Related Sciences
Utah State Unversity January 2014 - August 2015
Black Turtle Services May 2013 - November 2013
Wencor Group September 2008 - August 2012
Princeton Resorts Group, LLC May 2003 - June 2008
Starwood Vacation Ownership May 2000 - May 2003
Cygnet Finance Corporation July 1998 - July 1999
Ugly Duckling Corporation (aka DriveTime) May 1995 - July 1998
Intesys Technologies May 1994 - May 1995
SkyMall January 1992 - May 1994
Skills
Strategic Human..., Employee Benefits, Recruiting, Compensation, M&A experience, Employee Relations, Employee Handbooks, Employee Training, Global Human Resources..., Payroll, Affirmative Action, EEO, Performance Management, 401k, HRIS Database Management, Deferred Compensation, Talent Management, HR Analysis, Human Resources, Team Building, Program Management, HR Policies, Policy, HRIS, Benefits Administration, FMLA, Onboarding, Training, Mergers & Acquisitions, College Recruiting, Organizational..., Employment Law, HR Consulting, Applicant Tracking..., Temporary Placement, Employee Engagement, Leadership, Labor Relations, New Hire Orientations, Personnel Management, Strategic Planning, Job Analysis, Compensation & Benefit, Management, Job Descriptions, Talent Acquisition, Start-ups, Coaching, SPHR, Hiring
Education
Utah State University 2014 — 2015
Master's degree, Human Resources
Brigham Young University 1984 — 1991
Bachelor of Science, Psychology (Organizational)
Safe house of the Desert January 2014 - Present
Sovereign Health Group June 2014 - September 2014
Contour Dermatology & Cosmetic Surgery Center October 2012 - January 2014
Starwood Vacation Ownership January 2012 - July 2012
Autism Spectrum Therapies February 2011 - July 2011
Skills
Adolescents, Applied Behavior..., Developmental..., Event Planning, Psychotherapy, Public Speaking, Therapists, Time Management, Training
Education
Brandman University, Part of the Chapman University System 2012 — 2014
Master's degree, Marriage and Family Therapy/Counseling
California State University Channel Islands University 2007 — 2010
Bachelor of Arts (B.A.), Psychology
Semester at Sea 2009 — 2009
West USA Realty May 2012 - Present
Starwood Vacation Ownership September 2008 - December 2012
Starwood Vacation Ownership September 2007 - September 2008
Starwood Vacation Ownership September 2004 - September 2007
ICE Gallery January 2003 - September 2004
Royal Resorts May 1992 - December 2002
Johnson Controls 1989 - 1992
Skills
Scottsdale Real Estate, Residential Homes, Email Marketing, Lead Generation, National Association of..., Social Media Marketing, Marketing Strategy, Sales, Sellers, Luxury, First Time Home Buyers, Real Estate, Single Family Homes, Marketing, Customer Service, Customer Satisfaction, Leadership, Revenue Analysis, Budgets, Business Development, Hospitality Industry, New Business Development, Hospitality, Resorts, Tourism, Hotels, Management, Start-ups, Real Estate Transactions, Investors, Buyers, Referrals
Education
University of Wisconsin-Milwaukee 1990 — 1992
Computer Science
Carroll University 1986 — 1990
BSCS, Computer Science
Life Time Fitness May 2013 - Present
Nawgan Products, LLC September 2012 - March 2013
BodyArmor Nutrition January 2012 - September 2012
Starwood Vacation Ownership March 2011 - January 2012
Starwood Vacation Ownership February 2008 - January 2012
Skills
Marketing Communications, Coordination, Project Planning, Project Coordination, Management, Keen Listener, Customer Service, Customer Experience, Delivering Results, Sales
Education
Arizona State University 2003 — 2007
Bachelor of Arts (BA), Communication, General
Global LEAD May 2014 - July 2014
University of Georgia 2010 - 2013
University of Georgia August 2011 - July 2012
University of Georgia May 2011 - July 2011
Elon University 2007 - 2010
Elon University 2005 - 2007
University of Georgia July 2003 - May 2005
Glisson Camp & Retreat Center October 2002 - June 2003
Starwood Vacation Ownership September 2001 - June 2002
Southern Shows, Inc. March 2000 - August 2001
Skills
Student Development, Public Speaking, Program Development, Event Planning, Event Management, Research, Social Media, Higher Education, Organizational..., Volunteer Management, Teaching, Community Outreach, Leadership, Marketing, Curriculum Development
Education
The University of Georgia 2010 — 2015
Doctor of Philosophy (PhD), Parks, Recreation and Leisure Studies
The University of Georgia 2003 — 2005
Master of Education (MEd), College Student Affairs Administration
Appalachian State University 1995 — 1999
Bachelor of Science (BS), Business Management
Starwood Vacation Ownership August 2015 - Present
Starwood Vacation Ownership June 2007 - Present
Wyndham Vacation Ownership 2001 - 2007
qode.com, Ft. Lauderdale, FL 2000 - 2001
Gelco Information Network, Eden Prairie, MN 1997 - 2000
National Car Rental, Minneapolis, MN 1992 - 1997
Skills
Oracle versions 10.2,..., Oracle Grid Control..., RAC, ASM, rman,..., Operating systems:..., Databases, Oracle, Data Warehousing, PL/SQL, SQL, Microsoft SQL Server, Linux, Performance Tuning, Solaris, Oracle RAC, Perl, Amazon Web Services..., PostgreSQL
Education
Nova Southeastern University 2000 — 2015
Bachelor of Science (B.S.), Computer Science and Information Systems, 3.65 GPA
Global Knowledge
Architecting on AWS
Oracle University 2008 — 2008
Oracle 10g RAC
University of Minnesota-Twin Cities 1993 — 1997
AAS, Computer Science
Normandale Community College 1994 — 1995
Calculus and Physics
Augsburg College 1989 — 1993
Business Administration
ClearGage, Inc June 2015 - Present
NEWSCYCLE Solutions January 2012 - May 2015
Hudson Global Resources July 2010 - December 2011
Primerica Financial Services August 2002 - December 2011
eSchool Solutions, Inc. May 2009 - July 2009
Starwood Vacation Ownership 2006 - 2008
Ciber, Inc. June 2000 - April 2005
Gartner 2004 - 2005
Fusive.com 1999 - 2000
Skills
XML, Java, HTML, SQL, Spring, Application Development, Software Development, Eclipse, Ant, Agile Methodologies, Java Enterprise Edition, Hibernate, MySQL, Servlets, JavaScript, C#, Web Services, SOAP, AJAX, Object Oriented Design, REST, jQuery, Unix, Scrum, JSP, Tomcat, Subversion, Struts, JUnit, SOA, UML, SDLC, Microsoft SQL Server, Databases, Spring Framework
Education
Carnegie Mellon University 1995 — 1999
BS, Electrical and Computer Engineering
Plantation High School 1992 — 1995
Orange Lake Resorts, Holiday Inn Club Vacations October 2014 - September 2015
Orange Lake Resorts, Holiday Inn Club Vacations December 2008 - October 2014
Wyndham Vacation Ownership August 2005 - December 2008
Wyndham Vacation Ownership March 2002 - August 2005
Hilton Grand Vacations September 2001 - March 2002
Hilton Grand Vacations Corp September 2001 - March 2002
Starwood Vacation Ownership August 2000 - September 2001
Skills
Reconciliation, Timeshare, Financial Reporting, Accounting, Inventory Management, Budget, Account Reconciliation, Management, Budgets, Analysis, Auditing, Variance Analysis, QuickBooks, Cash Flow, Financial Accounting, General Ledger, Project Planning, Sales, Internal Controls, Accounts Payable, Bank Reconciliation, Leadership, Income Statement, Finance, Financial Analysis, Accounts Receivable, Balance, Training, Time Management, Forecasting, System Administration, Corporate Finance, Payroll, Financial Statements, Journal Entries, GAAP, Team Building, Accruals, Fixed Assets, Sarbanes-Oxley Act, P&L
Education
Florida Metropolitan University 1999 — 2001
MBA, Accountant
Atlantic College
Bachelor of Business Administration (B.B.A.), Accounting
Symantec April 2015 - Present
Symantec February 2014 - April 2015
Starwood Vacation Ownership September 2012 - February 2014
Orange Lake Resort May 2008 - August 2012
Centro Properties Group August 2007 - January 2008
Heritage Property Investment Trust October 2004 - August 2007
E.A. Fish Associates, LLC April 2003 - October 2004
Education
Boston College - Wallace E. Carroll Graduate School of Management 2004 — 2008
Master of Business Administration (M.B.A.)
University of Florida - Warrington College Of Business 1997 — 2001
Bachelor's degree, Finance & Sociology
Rubicon Global June 2014 - Present
Rubicon Global January 2014 - May 2014
GSMA Ltd. June 2012 - December 2013
Starwood Vacation Ownership July 2007 - June 2011
Reuters 2004 - 2005
Skills
SAP, Internet user skills, Excel, Word, Access, Monarch, PowerPoint, Monthly Close, General Ledger, Journal Entries, Interpersonal Skill, Microsoft Excel, Microsoft Word, Financial Reporting, Account Reconciliation, Financial Accounting, Financial Analysis, Payroll, Invoicing, German
Education
Keller Graduate School of Management of DeVry University
Masters, Accounting
University of Hartford 2003 — 2004
MBA, Finance/Marketing
Bilkent University 1998 — 2002
Bachelors Degree, BS in Business Administration
St. Georg Austrian High School 1990 — 1998
High School
McK4, Inc. November 2004 - Present
HMH Publishing Company August 2010 - July 2011
HMH Publishing Company July 2009 - July 2010
Harcourt School Publishers June 2006 - December 2008
SHPS November 2004 - February 2005
Starwood Vacation Ownership January 1998 - August 2004
Mile High Information Services 1989 - 1993
Education
Winter Park Tech 2009 — 2011
Applied Technology Diploma, Medical Coder/Biller ATD
California State Polytechnic University-Pomona 1969 — 1974
BS Acctg, Accounting and Auditing
California State Polytechnic University-Pomona 1964 — 1969
BSEE, Electrical and Electronic Engineering
Universal Orlando Resort July 2014 - Present
Universal Orlando Resort May 2013 - June 2014
Universal Orlando April 2011 - May 2013
Universal Orlando Resort October 2008 - March 2011
Starwood Vacation Ownership December 2006 - September 2008
Clinique August 2005 - September 2006
Skills
Marketing Strategy, Marketing, Hospitality, Event Planning, Social Media Marketing, Marketing Communications, Customer Service, Sales, Email Marketing, Event Management, Integrated Marketing
Education
Auburn University 2001 — 2005
Leidos September 2013 - Present
SAIC- Science Applications International Corporation January 2011 - September 2013
SilvaSoft, Inc. September 2003 - December 2012
Aptitude Solutions April 2009 - January 2011
AAA September 2008 - December 2008
Starwood Vacation Ownership July 2006 - August 2008
Developer.com August 2006 - July 2007
Amazon Web Services December 2006 - March 2007
TriSyn Group February 2004 - June 2006
Simsol Software January 2002 - February 2004
Skills
Spring, Hibernate, Java, Java Enterprise Edition, Microsoft SQL Server, .NET, MySQL, Oracle, Ruby, Struts, Ruby on Rails, Amazon Web Services..., ASP.NET MVC, EJB, JSF, XML, Web Services, Tomcat, SOA, JavaScript, Software Development, Eclipse, Agile Methodologies, Ant, AJAX, Spring Framework, SOAP
Education
Barry University 1991 — 2004
Bachelor of Science, Computer Science, Mathematics
University of Central Florida 1995 — 1997
Masters, Computer Science
Naparima College
Hilton Grand Vacations July 2012 - Present
Starwood Vacation Ownership February 2006 - July 2012
Marriott Vacation Club International 2004 - 2006
Image 2003 - 2004
Universal Digital Communications June 2000 - February 2002
Skills
HTML5, CSS3, HTML 5, E-commerce, SEO, Email Marketing, Digital Marketing, Social Media Marketing, Creative Direction, Online Advertising, Wordpress, Web Design, Dreamweaver, Adobe Creative Suite, WordPress, Graphic Design, Information Architecture, Direct Marketing, Web Analytics, Lead Generation, Advertising, SEM, Website Development, Marketing, CRM, PPC, Social Media, Marketing Strategy, CMS, Strategy, Trade Shows, Brand Development, Web Marketing, Corporate Branding, CSS, Online Marketing
Education
Ashland University 1997 — 2001
Bachelor of Science, Computer Graphics and Art Programming
West Valley National Bank October 2011 - July 2012
West Valley National Bank October 2011 - July 2012
Sheraton Desert Oasis, a Starwood Vacation Ownership Company May 2008 - September 2011
Sheraton Desert Oasis/Starwood Vacation Ownership May 2008 - September 2011
Starwood Vacation Ownership May 2008 - August 2010
Servicestar February 2007 - February 2010
Service Star February 2007 - March 2008
Alpine Affiliates 2002 - 2008
Insight Management June 2006 - February 2007
Datatek Consulting Group April 2005 - June 2006
Education
Arizona State University 1997 — 2001
Arizona State University
Bachelor of Arts
Starwood Vacation Ownership March 2005 - Present
Skills
Hospitality, Administrative..., Hotels, Meeting Planning, Travel Arrangements, Outlook, Front Office, Event Planning, Hospitality Industry, Resorts, Concierge Services, Process Scheduler
Education
Albion College 1995 — 1999
BS German, History
Heavenly House of Prayer Explorer RepSheraton Vistana ResortJuly 2015 - Present
Calvada Prayer Network, Heavenly House of Prayer, Pray California January 2011 - Present
Land Resource January 2007 - January 2008
Starwood Vacation Ownership May 1996 - June 2006
Skills
Sales Management, Mentoring, Visionary, Leadership, Marketing, Direct Sales, Customer Service, Church Events, Event Planning, Hospitality, Marketing Strategy, Networking, New Business Development, Sales, Sales Presentations, Sales Process, Selling, Social Networking, Strategic Planning, Team Building
Education
Anne Arundel Community College
Real Estate License, Real Estate
Old Mill High School
Chestnut Hill College December 2012 - Present
Marriott Vacations Worldwide February 2011 - August 2012
Xymogen April 2010 - October 2010
DRU (Design Resources Unlimited) November 2008 - April 2010
Starwood Vacation Ownership February 2007 - November 2008
DRU (Design Resources Unlimited) November 2001 - February 2007
Marriott Vacation Club International October 2000 - November 2001
Starwood Vacation Ownership October 1997 - October 2000
Campton Place Hotel August 1987 - August 1992
Skills
Copywriting, Marketing Communications, Editing, Account Management, Creative Direction, Event Management, Event Marketing Strategy, Leadership, Public Relations, Email Marketing, Marketing, Public Speaking, Integrated Marketing, Newsletters, Blogging, Advertising, Graphic Design, Management
Education
Hope College 1980 — 1983
Bachelor of Arts, cum Laude, Spanish and Art History with emphasis on Education
IES Abroad 1981 — 1982
Junior Year Abroad, Spanish Language and Literature
Alma College 1979 — 1980
Freshman Year, Spanish Language and Literature
The University of the Arts
University of California, Berkeley
Graduate Certificate, TESOL (Teaching English to Speakers of Other Languages)
Valencia College
Graphic Arts, Illustration
Soboba Casino February 2013 - Present
Starwood Vacation Ownership January 2003 - February 2013
L90 Inc November 1999 - August 2003
Los Angeles Kings November 1988 - March 1997
Skills
Human Resources, Employee Relations, Onboarding, New Hire Orientations, Succession Planning, Benefits Administration, Hiring, Career Development, Training, Performance Management, Workforce Planning, Employee Engagement, HRIS, Leadership, Talent Management, Deferred Compensation, Talent Acquisition, Recruiting, Employee Training, Resume Writing, Applicant Tracking..., Taleo, Labor Relations, College Recruiting, Sourcing, HR Policies, Employment Law, Internet Recruiting, Payroll, Job Descriptions, Management, Interviews, Employee Benefits, Personnel Management, Coaching, Organizational..., Organizational..., Temporary Placement, Legal Compliance, Technical Recruiting, Team Building, Budgets, Customer Service, Hospitality, Leadership Development, FMLA, Strategic Planning, Policy Development, Internal Investigations, Talent Developer
Education
Capella University 2002 — 2004
MS, Org Management & HR
University of Redlands 1984 — 1989
BS, Business Administration
Poinsette Embroidery October 2013 - Present
Thornblade Club April 2013 - Present
ScanSource May 2008 - March 2013
Starwood Vacation Ownership 2005 - 2008
Capitol Records August 2000 - October 2002
William O'Neil + Co. Inc. 1998 - 2000
Skills
Forecasting, Finance, Financial Reporting, Financial Analysis, Apparel, Embroidery, General Ledger, Cost Accounting, Account Reconciliation, Accounting, Accounts Payable, Cash Flow, Internal Controls, Variance Analysis, Sarbanes-Oxley Act
Education
Loyola Marymount University, College of Business Administration 1999 — 2001
Auburn University 1993 — 1998
BS, Business Management
Starwood Hotels & Resorts Worldwide, Inc. June 2014 - Present
Starwood January 2000 - Present
Starwood Hotels & Resorts Worldwide, Inc. November 2000 - May 2014
Starwood Vacation Ownership November 2000 - August 2006
2003-2003Ross June 2003 - September 2003
Home Base January 2000 - January 2000
Pets Mart January 1998 - January 2000
Skills
Employee Benefits, Performance Management, Benefits Administration, ADP Payroll, Employee Training, Training, Team Building, Employee Engagement
Education
Arizona State University 2012 — 2014
Bachelor of Science (BS), Economics, Graduated
Rio Salado 2009 — 2011
ABUS-GR, business
Starwood Vacation Ownership March 2005 - Present
Starwood Vacation Ownership, Owner Services March 2003 - Present
Starwood Vacation Ownership March 2001 - March 2003
Starwood Vacation Ownership March 1996 - February 2001
Skills
Resorts, Employee Training, Hospitality Industry, Strategy, Hospitality, Process Improvement, Leadership, Training, Hotels, Employee Relations, Coaching, Recruiting, Sales, Hotel Management, Hospitality Management, Motivation, Team Leadership, Organizational..., Awesomeness, Customer Satisfaction, Contract Negotiation, Time Management, Strategic Planning, Hiring, Negotiation, Performance Management, Customer Service, Management, Sales Management, Business Process..., Guest Service Management, Timeshare, Team Building
Education
Real Estate
License, Real Estate
American Academy of Project Management 2011 — 2011
Certification, Master Project Manager
American Society of Training & Development
Certificate, Training Development and Delivery
Bunker Hill Community College 1984 — 1986
AA, Hotel/Restaurant Management
Kforce Healthcare, Inc. July 2011 - Present
Kforce Inc. September 2010 - June 2011
Zenith Administrators December 2008 - November 2009
K-Force December 2007 - November 2008
Community Health Plan 2007 - 2008
Casey Family Programs October 2006 - October 2007
Starwood Vacation Ownership 2005 - 2006
Keane March 2002 - September 2005
Toyota Motor Sales June 2000 - March 2002
PacifiCare Health Systems April 1998 - May 2000
Skills
Software Documentation, Requirements Gathering, SDLC, Business Analysis, Business Requirements, Requirements Analysis, Data Warehousing, Vendor Management, SharePoint, HIPAA, Business Process, Program Management
Education
Boise State University 1974 — 1975
University of Idaho 1972 — 1974
Starwood Hotels & Resorts Worldwide, Inc. December 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - Present
Starwood Vacation Ownership August 2013 - March 2014
International Cruise and Excursions January 2012 - June 2013
International Cruise and Excursions February 2008 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - January 2008
Noble House Hotels & Resorts 2005 - 2006
Starwood Hotels & Resorts Worldwide, Inc. 2004 - 2006
BR Guest November 2003 - October 2004
BR Guest August 2000 - September 2003
Skills
Resorts, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Revenue Analysis, Actors, Singer-songwriter, Wine, Wine Tasting, Sommelier, Food & Beverage, Food Service, Restaurant Management, Hotel Management, Sales, Yield Management, Marketing Strategy, Micros, Leadership, Tourism, Customer Service, Concierge Services, Event Management, Hiring
Education
Arizona State University
Starwood Vacation Ownership 2003 - 2008
Heller Financial 1986 - 2001
Skills
Real Estate Development, Real Estate, Contract Negotiation, Property Management
Education
Agnes Scott College
BA, Psychology
TRAC Intermodal February 2013 - Present
Signature Flight Support March 2009 - February 2013
BBA Aviation plc August 2010 - January 2011
Starwood Vacation Ownership June 2008 - November 2008
DHL Express March 2007 - June 2008
Yellow Book USA September 2004 - March 2007
Skills
Financial Reporting, Variance Analysis, Financial Modeling, Process Improvement, Strategic Planning, Forecasting, Revenue Analysis, Monthly Closing, Access, Account Reconciliation, Accounting, Analysis, Budgets, Business Planning, Business Process..., Competitive Analysis, Contract Negotiation, Operations Management, Cross-functional Team..., Customer Service, Executive Management, Finance, Financial Analysis, Financial Forecasting, Hyperion Enterprise, Inventory Management, Leadership, Logistics, Management, Managerial Finance, Market Analysis, Mergers, Microsoft Excel, Negotiation, Outlook, P, Pricing, Project Management, Project Planning, SAP, Sales, Strategic Financial..., Team Leadership, Training
Education
Cornell University 2012 — 2012
Certification in Advanced Hospitality Revenue Management, Hospitality Revenue Management
Arcadia University 2006 — 2007
Bachelor of Science, Business Administration/Finance
Arcadia University 2005 — 2007
MBA, Business Administration, Finance
Arcadia University 1998 — 2004
BS, Business Adminstration
Starwood Vacation Ownership 2004 - Present
Geddes Imaging Center 2004 - 2004
AZ Tech Radiology 2003 - 2004
ICE Gallery 2001 - 2003
Vacation.com 1998 - 2001
Maricopa County Fair 1997 - 1998
Owens & Campbell 1996 - 1997
Disneyland 1989 - 1992
Skills
Hospitality, Hotels, Tourism, Leadership, Business Development, Event Management, Resorts, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Management, Leisure, Customer Satisfaction, Online Travel, Yield Management
Education
Arizona State University 1988 — 1992
BA, Broadcasting
Chandler High School 1985 — 1988
The Lore Institute February 2008 - Present
Starwood Vacation Ownership August 2005 - February 2008
Dura Automotive April 2002 - May 2005
Skills
Account Management, Program Management, Cross-functional Team..., Automotive, Process Improvement, Team Building, Strategy, New Business Development, Start-ups, Lean Manufacturing, Product Development, Strategic Planning
Education
Central Michigan University 1992 — 1998
Bachelors, Operations Management
Ferris State University 1973 — 1975
Associates, Education
Verizon August 2014 - Present
Starwood Vacation Ownership October 2011 - August 2014
Starwood Vacation Ownership June 2010 - October 2011
Darden Restaurants December 2008 - June 2010
Starwood Vacation Ownership June 2002 - November 2008
Starwood Vacation Ownership June 1999 - June 2002
KPMG June 1997 - May 1999
Skills
Account Reconciliation, General Ledger, Accounting, Financial Reporting, Tax, Auditing, Financial Analysis, Sarbanes-Oxley Act, Strategic Financial..., Payroll, GAAP, Forecasting, Accounts Payable, Cash Flow, PeopleSoft, Financial Accounting, Internal Controls, Variance Analysis, SAP, Budgets
Education
Auburn University 1992 — 1997
Master of Accountancy, Accounting
Golf Channel February 2015 - Present
Starwood Vacation Ownership January 2013 - February 2015
Starwood Vacation Ownership October 2010 - January 2013
Starwood Vacation Ownership March 2005 - October 2010
Skills
Accounting, Financial Analysis, Variance Analysis, Forecasting, Financial Modeling, General Ledger, Financial Reporting, Cost Accounting, Leadership, Sarbanes-Oxley Act, Management, Budgets, Internal Controls, Finance, Cash Flow
Education
Stetson University 2003 — 2005
MBA, Business Administration
Canisius College 1999 — 2003
Bachelor of Science (B.S.), Finance
Starwood Vacation Ownership July 2011 - Present
Wells Fargo Financial / Bank January 2004 - July 2011
Skills
Leadership, Management, Sales, Team Building, Customer Service, Recruiting, Finance, Financial Analysis, Hiring, Budgets, Accounting, Credit, Forecasting, Outlook, Training, Banking, Customer Satisfaction, Team Leadership, Insurance, Operations Management, Human Resources, Customer Retention, Microsoft Excel, Sales Management, Time Management, Coaching, Process Improvement, Inventory Management, Salesforce.com, Microsoft Office, Data Analysis, Teamwork, Marketing, Strategic Planning, Employee Training, Account Management
Education
Brigham Young University - Idaho 2000 — 2004
Bachelor of Science, Business Management; Marketing
J2 Risk & Project Management Consulting LLC January 2012 - Present
SBE Entertainment Group November 2010 - May 2012
Carnival Corporation October 2009 - November 2010
Simja Enterprises 2009 - 2010
NCI 2008 - 2009
Starwood Vacation Ownership 2008 - 2008
Gulfside Development 2005 - 2008
Skills
Construction, Procurement, Hotels, Construction Management, Scheduling, Contract Management, Budgeting, Value Engineering, Contract Negotiation, Contractors, Coordination, Purchasing, MS Project, Project Planning, Microsoft Office, Supervisory Skills, Customer Relations, Problem Solving, Outlook, Word, Excel, PowerPoint, Cost Control, Budgets, Process Scheduler, Pre-construction, Project Management
Education
Florida International University 2005 — 2007
Liberal Studies/Construction Mgmt
Barry University 2003 — 2005
Nursing
Starwood Vacation Ownership February 2007 - November 2008
SGM Engineering, Inc. July 2004 - February 2007
Khuly Architects Associates, Inc. June 2000 - November 2001
McLeod Architecture Group September 1999 - February 2000
John Meachem Architecture August 1997 - July 1999
VSL Corporation July 1993 - February 1998
Education
Miami Dade College 2002 — 2003
Microsoft Certified System Engineer
Art Institute of Fort Lauderdale 1989 — 1992
Interior Design
The Kessler Collection November 2007 - December 2008
Hilton November 2004 - November 2007
Blackstone/Hilton 2004 - 2007
Starwood Vacation Ownership April 1998 - November 2004
Education
Bowling Green State University 1979 — 1983
Bachelors of Science, Architecture and Environmental Design
Starwood Vacation Ownership Sr Systems AnalystPacifiCare Health SystemsMarch 1989 - September 2004
Skills
Budgets, Business Analysis, Business Intelligence, Business Process, Data Analysis, Financial Analysis, Financial Reporting, Forecasting, Accounting, General Ledger, Analysis, Access, Requirements Analysis, Systems Analysis, Visio
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1987 — 1989
BA, Accounting
Starwood Vacation Ownership May 2009 - Present
Starwood Vacation Ownership September 2002 - May 2009
pilgrim plastic in greater boston April 1980 - February 2002
Skills
Forecasting
Education
Universidad Empresarial de Costa Rica 1978 — 1979
basic
Vermeer Sales Southwest May 2014 - Present
Wells Fargo September 2012 - March 2014
Communefx November 2011 - September 2012
Wells Fargo Bank November 2010 - November 2011
Cereus Graphics January 2010 - November 2010
Starwood Vacation Ownership 2005 - 2008
Skills
Data Warehousing, SQL, SharePoint, Oracle, Microsoft SQL Server, SSIS, SSRS, Excel
Education
Chandler/Gilbert Community College
UnitedHealth Group February 2015 - Present
Amerita, Inc October 2013 - January 2015
APL Logistics October 2009 - October 2013
Starwood Vacation Ownership April 2008 - July 2009
Starwood Hotels & Resorts Worldwide, Inc. April 2007 - 2008
eFunds 2006 - 2007
Skills
Forecasting, Financial Modeling, Financial Analysis, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Negotiation, Leadership, Accounts Payable, Hyperion Enterprise, Budgets, Cost Accounting, Strategic Financial..., Process Improvement, Analysis, Corporate Finance, Pricing, Cash Flow, Contract Negotiation, Accounting, Microsoft Excel, Financial Accounting, Accounts Receivable, Finance
Education
University of Phoenix 2006 — 2008
MBA
Arizona State University 2001 — 2005
Bachelor's, Finance
Agile IT August 2015 - Present
Infused Innovations February 2015 - Present
Chemistruck Photography January 2014 - Present
Starwood Vacation Ownership May 2014 - August 2015
Michael's House March 2011 - May 2014
Connecticut AutoMall Centre January 2010 - March 2011
Short-Term Capital Management 2009 - 2010
TicketNetwork July 2009 - December 2009
Central Connecticut State University August 2003 - August 2006
Skills
Windows Server, Group Policy, Active Directory, SCCM, Strategic Planning, SharePoint, VMware, Virtualization, Networking, Project Management, Microsoft Exchange, WSUS, DNS, Cloud Computing, Microsoft Deployment..., Windows Deployment..., Microsoft SQL Server, VPN, Network Administration, Windows 7, Network Security, Server Architecture, Business Intelligence, DHCP, Storage Area Networks, FTP, VoIP, Amazon Web Services..., NAS, DFS, Business Process..., SharePoint Designer, Windows 8, Windows Server 2012, MySQL, Windows Server 2008 R2, High Availability..., Private Cloud, Website Development, Cloud Storage, Network Load Balancing, IT Management, Media Production, Digital Media, Open Source Software, Cluster Management, Servers, Microsoft Office, Mac OS X, ITIL
Education
California Institute of the Arts 2006 — 2008
MFA, Ethnomusicology
Central Connecticut State University 2003 — 2008
BA, Music Theory & Composition
Windsor High School 1999 — 2003
Diploma, General Studies
Starwood Vacation Ownership March 2013 - Present
Championship Basketball Inc. January 2012 - Present
Palace Sports & Entertainment December 2009 - December 2011
Flipside Entertinament March 2007 - March 2009
Skills
Sports Marketing, Ticket Sales, Sports Management, Sports, Event Planning, Sponsorship, Event Management, Social Media Marketing, Social Media, Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Media Relations, PowerPoint, Public Relations
Education
Central Michigan University 2005 — 2009
Bachelor of Applied Arts, Commercial Recreation & Facility Management
Central Michigan University
Bachelor's degree
Precept March 2015 - Present
KEB Consulting November 2012 - Present
Starwood Vacation Ownership October 2008 - August 2009
Airborne Express 1995 - 1999
Skills
Strategic Planning, Customer Service, Project Management, Process Improvement, Contract Negotiation, Sales Management, Social Media, Microsoft Office, Leadership Development, Customer Satisfaction, Team Building, Leadership, Marketing, New Business Development, Sales, Management, Marketing Strategy, Event Planning, Training, Account Management, Operations Management, Coaching, Research, Business Strategy
Education
California State University-Fullerton - College of Business and Economics 1990 — 1993
BA, Marketing
Starwood Vacation Ownership April 2010 - Present
Flatiron Real Estate November 2004 - January 2006
Derose & Surico June 1999 - June 2003
Skills
Notary Public, Fluent Spanish
Education
Baruch College
Bachelor of Science, Real Estate and Metropolitan Development
Francis Lewis HS
High School Diploma, Liberal Arts
West Town Savings Bank November 2009 - Present
Starwood Vacation Ownership June 2008 - October 2009
Coast Mortgage Corp August 2005 - August 2007
Coast Mortgage Corp January 2002 - August 2005
Coast Mortgage Corp October 2001 - August 2005
Equity One May 2000 - June 2001
Aadvantage Plus Financial 1997 - 1999
Education
American University 1993 — 1995
Graduate, Applied Economics
Stockton University 1989 — 1993
BA, Economics
Oracle February 2015 - Present
Southeastmilk February 2014 - October 2014
Modern Enterprise Solutions Inc. June 2013 - December 2013
inVentiv Health Clinical August 2012 - May 2013
Sarcom November 2010 - July 2012
Starwood Vacation Ownership November 2010 - July 2012
SunGard Higher Education July 2010 - September 2010
GlobalInfo Search January 2008 - December 2009
The Answer Group (TAG) April 2007 - October 2007
US Army (NAF) Non-Appropriated Fund Support Division March 1998 - April 2007
Skills
Microsoft Office, Active Directory, Help Desk Support, Switches, Printers, DHCP, Bilingual, Desktop Administration, Remote Desktop, Windows & Mac operating..., Computer Maintenance, Desktop Deployment, Microsoft Exchange, Desktop Computers, RKill, Networking, WSUS, Malwarebytes, Computer Repair, Image, Virus Removal, Citrix, Visual Studio, Oracle HR, PC building, Blackberry, iPhone, Symantec Ghost, Internet, Entrepreneurship, Exchange 2010/2007/2003, Cisco VPN, VPN, Norton Ghost, Technical Support, Software Installation, Access, Windows XP, Hardware, Laptops, Security, Windows 7, Troubleshooting, Operating Systems, Information Technology, System Administration, Customer Service, Cisco Technologies, Servers, Routers
Education
Devry University Orlando, Fl 2011 — 2013
Pending, Computer and Information Systems Security/Information Assurance
The Art Institute of Ft. Lauderdale 2008 — 2009
Digital Film Making & Video Production
International Technical College 2004 — 2005
Certification, Computers & Networking
MBTI Business Training Institute 1998 — 1999
Diploma, Business Administration
Wyndham Vacation Ownership August 2014 - Present
Monument Hospitality July 2013 - June 2014
SouthWest Hospitality Management June 2008 - June 2013
Starwood Vacation Ownership September 2003 - January 2008
Starwood Vacation Ownership April 2000 - May 2003
SouthWest Restaurant Group May 1999 - March 2000
Best Western International February 1998 - March 1999
Arizona Biltimore Resort and Spa August 1993 - February 1998
Hilton Anaheim May 1987 - August 1993
Skills
Employee Management, Operations Management, Customer Relations, Revenue Analysis, Resorts, Hotels, Customer Service, Payroll, Management, Hotel Management, Hospitality Management, Hospitality, Hospitality Industry, Yield Management, Tourism, Restaurants, Budget, Employee Relations
Education
Arizona State University 1994 — 1997
Recreation and Tourism Management, Tourism Management
Riverside Community College 1983 — 1985
Associates of Arts, Business and Marketing Management
Resort Vacations Inc. August 2013 - Present
Highland Resorts/Sedona Pines Resort February 2011 - August 2013
Diamond Resorts International 2007 - 2008
Princeton Resorts Group/Cibola Vista Resort and Spa March 2004 - November 2007
Starwood Vacation Ownership November 1999 - March 2004
Success Companies/Vistana West 1994 - 1999
Glen Ivy Resorts 1991 - 1994
Skills
Resorts, Marketing Strategy, Hospitality, Direct Marketing, Online Marketing, Sales Management, Advertising, Public Relations, Market Research, Promotions, New Business Development, Strategic Planning, Team Building, Negotiation, Product Development, Event Management, Event Planning, Marketing Communications, Brand Development, Customer Service, Marketing Management, Public Speaking, Contract Negotiation, Account Management, Market Planning, Lead Generation, Real Estate, Strategy Development, Team Leadership, Social Media Marketing, Marketing, Tourism, Start-ups, Online Advertising, B2B, Entrepreneurship, Management, Email Marketing, Business Development, Sales, Selling, Leadership, Trade Shows, Strategy, Digital Marketing, Budgets, Social Networking, Business Planning, Product Marketing, Competitive Analysis
Education
Orme School 1986 — 1987
Army Navy Academy 1984 — 1985
Chapman University
bs, Marketing Business Administration
Diamond Resorts International® April 2013 - Present
Wyndham Vacation Ownership June 2010 - March 2013
Diamond Resorts International June 2009 - June 2010
David Maus Toyota / David Maus VW North June 2008 - June 2009
Disney Vacation Club January 2007 - April 2008
Starwood Vacation Ownership 2001 - 2007
Kissimmee Toyota 1989 - 2001
Skills
Customer Service, Sales Management, Hospitality, Management, Hospitality Management
Education
Jackson State University 1984 — 1986
Bachelor of General Business and Economic, Business/Managerial Economics
Holy Spirit University of Kaslik - USEK 1981 — 1983
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Clear Capital July 2010 - Present
Showcase Homes, Inc. November 2006 - June 2010
Starwood Vacation Ownership October 2003 - November 2006
Benchmark Homebuilders, Inc. June 2000 - January 2003
Heritage Insurance Managers, Inc. September 1992 - June 2000
Skills
Valuation, Customer Service, Team Leadership, Vendor Management, Financial Analysis, Experienced Sales..., Information Technology, Real Estate Development, Real Estate Transactions, Property Management, Communication, Website Development, Problem Analysis, Problem Solving, Operations Management, Sales Management, Organization &...
Education
Allied Business School 2002 — 2002
Certificates of Completion, Real Estate, A
Baylor University 2000 — 2000
Certificate of Completion, Contract Law, A
American College of Real Estate 1996 — 1999
Certificates Of Completion, Real Estate, A
Starwood Vacation Ownership August 2010 - Present
Westgate Resorts October 2007 - July 2010
Home Investment Realty Inc. July 2005 - September 2007
VMG Home Investments & Inspections. June 2003 - June 2005
JAIRO GONZALEZ & ASSOCIATES January 1999 - December 1999
Skills
Hospitality, Hospitality Industry, Resorts, Hotels, Tourism, Hotel Management, Leadership, Vacation, Revenue Analysis, Real Estate, Marketing, Hospitality Management, Contract Negotiation, Training, Management, Budgets, Luxury, Team Leadership, Customer Satisfaction, Team Building, Property Management..., Yield Management, Sales, Trade Shows, Front Office, Leisure, Restaurants, Pre-opening, Hotel Booking, Food & Beverage, Rooms Division, Hiring, Timeshare, Sellers, Market Planning, Customer Service, Investment Properties, Micros, Selling, Event Management, CRM, Sales Management, Online Marketing, Marketing Strategy
Education
Palm Beach Community College 2004 — 2004
Real Estate Sales Associate, Real Estate
Universidad La Gran Colombia 1982 — 1987
Bachelor of Architecture (BArch), Architecture and Related Services
Starwood Vacation Ownership October 2012 - Present
Starwood Vacation Ownership June 2006 - Present
Starwood Vacation Ownership June 2006 - February 2007
Dohms Water Taxi November 2004 - June 2006
Skills
Customer Service, Sales Management, Sales, Direct Sales, Strategic Planning, Account Management, Contract Negotiation, Leadership, Forecasting, Business Strategy, Marketing, Hospitality, Team Building, Marketing Strategy
Education
Ball State University 2001 — 2004
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Indiana University-Purdue University at Fort Wayne 2000 — 2001
Starwood Vacation Ownership January 2015 - Present
Starwood Vacation Ownership March 2012 - January 2015
Starwood Vacation Ownership January 2008 - March 2012
Marriott Vacation Club International 2006 - 2008
Marriott Vacation Club International 2001 - 2005
Marriott Vacation Club International 2000 - 2001
Education
Valencia Community College 1995 — 1997
Associate of Science (A.S.), Business Administration and Management, General
Universidad Tecnológica del Centro 1990 — 1994
Bachelor of Business Administration (B.B.A.)
Parsons Brinckerhoff in the USA June 2015 - Present
Smoke Tree Ranch September 2014 - May 2015
Public Entity Risk Management Authority (PERMA) December 2008 - September 2014
Starwood Vacation Ownership April 2007 - November 2008
Skills
Administrative..., Microsoft Office, Outlook, Microsoft Word, PowerPoint, Microsoft Excel, Office Management, Data Entry, Office Administration, Customer Service, English
Education
California State Polytechnic University-Pomona
Bachelor's degree, Business Administration: Finance, Real Estate & Business Law
Self-employed November 2012 - Present
Starwood Vacation Ownership October 2010 - November 2012
Diamond Resorts International® November 2008 - March 2010
Bluegreen Vacations 1999 - 2008
Skills
Customer Service, Management, Sales, Marketing, Strategic Planning, Microsoft Office, Team Building, Leadership, Budgets, Marketing Strategy
Education
Brigham Young University 1980 — 1985
Mechanical Engineering
Calabasas High School 1976 — 1980
Starwood Vacation Ownership 2013 - 2015
Skills
Over ten years in...
Education
California State University-San Bernardino
Communication and Media Studies