Capital One Financial Services
Capital One Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital One Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital One Financial Services Salaries. You can even request information on how much does Capital One Financial Services pay if you want to. Learn about salaries, pros and cons of working for Capital One Financial Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
104 Capital One Financial Services employees in database. Find out everything there's to know about Capital One Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Capital One Financial Services Employees
CAPITAL ONE FINANCIAL SERVICES 2014 - 2014
Capital One Home Loans 2013 - 2014
Capital One Home Loans 2011 - 2013
Capital One 2010 - 2011
Capital One 2009 - 2010
State of Delaware 2009 - 2009
University of Delaware August 2006 - May 2008
Lieutenant Governor Matt Denn 2008 - 2008
Skills
Leadership Development, Corporate Events, Process Improvement, Loan Origination, Customer Experience, Compliance Regulations, Project Management, Loss Mitigation, Customer Escalation..., Loan Modifications, Short Sales, Home Retention, Quality Assurance, Peer Mentoring, Legislative Research, Microsoft Office, Microsoft Excel, Corporate Social..., Social Media Marketing, Marketing Management, Skip Tracing, Volunteer Management
Education
Wilmington University 2011 — 2015
Master of Business Administration (M.B.A.), Marketing Management, 3.89
University of Delaware 2005 — 2009
Bachelor of Arts (B.A.), International Relations and Political Science, 3.30
Apple January 2013 - Present
eLoyalty, LLC - A TeleTech company January 2007 - January 2013
MCI / Verizon Business 2005 - 2007
Capital One Financial Services 2000 - 2005
Frederick County Public Schools 1998 - 2000
Skills
Customer Experience, Process Improvement, ITIL, IT Management, Change Management, Telephony, Contact Centers, Program Management, Cisco Technologies, Vendor Management, Project Management, Integration, Capacity Planning, Call Center, Call Centers, Cloud Computing
Education
University of Phoenix
Bachelor of Science, Information Technology
MoneyGram International December 2014 - Present
Society for Information Management (SIM - DFW) January 2013 - Present
Society for Information Management (SIM - DFW) January 2012 - Present
Citi April 2012 - December 2014
Society for Information Management (SIM - DFW) January 2012 - December 2012
Capital One Home Loans January 2011 - March 2012
Capital One Financial Services October 2009 - December 2010
Capital One Auto Finance February 2005 - September 2009
CVS Caremark March 2002 - January 2005
Ericsson Inc July 1994 - December 2000
Skills
Mortgage, Project Management, Business Management, Vendor Management, Portfolio Management, Financial Services, Technology..., Information Technology..., Credit, Business Process..., Financial Analysis, Training Development, Underwriting Guidelines, Risk Management, Governance, Quality Assurance, Data Center, Telecom Infrastructure, Business Continuity, Disaster Recovery, Management, Mortgage Lending, Underwriting, Telecommunications, IT Management, Leadership, Strategy, Business Analysis, Outsourcing, Software Development, Program Management, Information Technology, Process Improvement, Business Process, Cross-functional Team..., PMP, IT Strategy, Enterprise Software, SDLC, Executive Management, Project Portfolio..., Business Intelligence, Business Process..., Change Management, Integration, Enterprise Architecture, CRM, PMO, Software Project..., Management Consulting
Education
CFA Institute 2003 — 2005
CFA, Financial Analysis, Investment Management
Society for Information Management (SIM - DFW) 2008 — 2008
Regional Leadership Forum (RLF), Leadership for Information Technology Professionals
Project Management Institute 1998 — 1998
PMP, Project Management
Iowa State University 1992 — 1994
MS, Electrical Engineering, Computer Science
National Institute of Technology Raipur 1983 — 1988
BE, Electrical Engineering
St. Paul's High School 1978 — 1983
HS, Math, Science, English
Capital One February 2010 - Present
Capital One Financial Services 2006 - February 2010
McKinsey & Company 2000 - 2001
Education
The University of Texas at Austin - The Red McCombs School of Business 1998 — 2000
MBA, Business Administration and Management, General
United States Naval Academy 1987 — 1991
Bachelor of Science (B.S.), Aerospace Engineering
Emory University April 2013 - Present
Global Endowment Management July 2008 - March 2013
Wachovia Securities November 2005 - July 2008
Capital One Financial Services August 2003 - November 2005
Government of Singapore Investment Corporation May 2001 - August 2001
Singapore Armed Forces January 1998 - May 2000
Education
Stanford University 2002 — 2003
MSc, Management Science and Engineering
Cornell University 2000 — 2002
BSc, Operations Research and Industrial Engineering
Capital One Financial Services November 2012 - Present
Victor Technologies International, Inc. September 2011 - November 2012
HireRight and LABAT Divisions of Altegrity January 2006 - July 2011
Covidien (formerly Tyco Healthcare) August 2004 - December 2005
The Stanley Works March 2001 - August 2004
General Electric May 1997 - March 2001
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Program Management, Business Process..., Operational Excellence, Leadership, Lean Manufacturing, Project Management, Management, Quality Management, Change Management, Analysis, Continuous Improvement, Value Stream Mapping, Manufacturing, Product Management, Supply Chain, FMEA, Black Belt, Product Development, P&L Management, Training, Risk Management, Quality System, Value Engineering, Leadership Development, Visio, Kaizen, DMAIC, Root Cause Analysis, Lean, Service Delivery, Manufacturing Operations, Project Portfolio..., Minitab, Design of Experiments, DFSS, Building Strong Teams, M&A due diligence, SPC, QFD, VOC, Enterprise Risk..., Operational Risk..., Credit Bureau
Education
Southern Methodist University 2001 — 2004
MBA
West Virginia University 1992 — 1997
BS (Dual Degrees)
RTS Labs June 2014 - Present
Jobaio July 2014 - November 2014
Capital One Financial Services August 2010 - January 2014
Capital One Financial Services October 1999 - January 2011
Virginia Tech & Radford University September 1994 - July 2000
Skills
Exceptional People..., People Development, IT Management, Business Systems..., Business Analysis, Project Management, Vendor Management, Testing, Systems Analysis, Data Analysis, Quality Assurance, People-oriented, Windows, Microsoft Office, IT Hardware Support, Training, Mentoring, Coaching, Data Warehousing, Management, Requirements Analysis, Program Management, Leadership, SDLC, Process Improvement, Information Technology, Analysis, Account Management, Cloud Applications
Education
Virginia Polytechnic Institute and State University 1994 — 2002
Ph.D., Computer Science
Virginia Polytechnic Institute and State University 1994 — 2002
M.S., Computer Science
University of South Alabama 1992 — 1994
M.S., Computer Science
University of South Alabama 1986 — 1991
B.S., Computer Science
Hohe Landesschule Hanau 1979 — 1986
Abitur, Mathematics and Computer Science; Geography, 7 - 13
Georg Büchner Gesamtschule 1978 — 1979
6
Elizabeth Fonde ES 1976 — 1978
4 (2nd semester) - 5
Schule am Eulenhof 1973 — 1976
1 - 4 (1st semester)
Capital One, Financial Services 2014 - Present
PwC Management Consulting, Financial Services 2012 - 2014
Nationwide Insurance, Financial Services 2011 - 2012
Fisher Professional Services 2010 - 2012
IBM India Software Labs 2007 - 2010
Tata Consultancy Services 2006 - 2007
Skills
Product Management, Management Consulting, Data Mining, Research, Invention, Six Sigma, Product Marketing, Minitab, Customer Insight, Analytics, Process Improvement, Consultancy, SQL, C, Software Development, Market Research, Promotions, Market Analysis, SPSS, Advertising Management, Agile Methodologies, Competitive Analysis, Business Strategy, Business Intelligence, Cloud Computing, Business Analysis, Data Analysis, Project Management, Marketing Research, IT Strategy, Business Process..., Requirements Analysis, CRM, Cross-functional Team..., SDLC, Financial Modeling, Strategy, Consulting
Education
The Ohio State University Fisher College of Business
MBA, Marketing, Strategy & Operations, 3.89
Pune Institute of Computer Technology
Bachelor's Degree, Computer Science
Capital One Financial Services 2003 - Present
Capital One 1995 - Present
Capital One Financial 1983 - Present
Capital One, Signet Bank 1977 - 1995
Capital One Financial April 1977 - February 1983
Skills
Fraud, Credit Cards, Analytics, Financial Services, Vendor Management, Private Investigations, Risk Management, Financial Risk, Relationship Management, Banking, Payment Card Processing, Credit Risk, Payment Systems, Credit, Payments, SDLC
Education
John Marshall High School
University of Oklahoma
Afton Chemical March 2012 - Present
Metabolix, Inc. August 2011 - March 2012
Ticona 2004 - 2011
Sun Chemical 2003 - 2004
Capital One Financial Services 2001 - 2002
AlliedSignal Plastics 1994 - 2001
Sika Corporation 1988 - 1994
Skills
Team Leadership, Market Development, Plastics, Strategy, Polymers, Coatings, Product Development, Leadership, Commercialization, Management, Strategic Planning, Manufacturing, Product Marketing, Recruiting, Negotiation, Supply Chain Management, Thermoplastics, Extrusion, Six Sigma, R&D, International Sales, Additives
Education
Carnegie Mellon University 1981 — 1985
BSME, Mechanical Engineering
JP Morgan Chase November 2006 - Present
JPMorgan Chase May 2009 - February 2012
JPMorgan Chase November 2006 - May 2009
Capital One Financial Services November 1998 - August 2005
Skills
Credit, Risk Management, Banking, Portfolio Management, Credit Cards, Process Improvement, Financial Services, SAS, Credit Analysis, Credit Risk, Relationship Management, Data Analysis, Project Management, Change Management, Mortgage Lending, Visio, Budgets, Vendor Management, Analysis, Cross-functional Team..., SDLC, Program Management, Management, Strategy, MS Project, Loans, SharePoint, Six Sigma, Business Process, Access, Business Process..., CRM, Finance, Leadership, Microsoft Project, PMO, Project Portfolio..., Requirements Gathering, Software Project..., Strategic Planning
Education
University of Richmond 2008 — 2013
Bachelor of Applied Studies, Major-Information Systems, Minor-Business Management
Villanova University 2006 — 2006
Project Management Certificate, Six Sigma Green Belt
Richard Bland College, College of William & Mary 1994 — 1999
Associates in Applied Science, Business Administration and Management, General
Financial Aid Consulting August 2001 - Present
Boston Public Schools September 2003 - July 2004
National Mentor Inc 2001 - 2001
InPower/CSC National Peoplesoft Practice 1997 - 1999
Capital One Financial Services 1995 - 1996
Medaphis Corporation 1994 - 1994
Tredegar Industries 1989 - 1994
Zayre Corp 1971 - 1989
Skills
Writing Skills, Financial Aid, Financial Analysis, Student Financial Aid, Tax, Strategic Planning, Grants, Coaching, Tax Preparation, Customer Service, Marketing, Community Outreach, Higher Education, Team Building, Public Speaking, Finance, Payroll, Training, Leadership, Management
Education
College Board Institute of Financial Aid Administration
Certificate of Study, Financial Aid Administration
Suffolk University
MBA, Business
Northeastern University
Bachelors, Business Management
George Washington University
Dr. EW. Edwards Deming's Methods for Management of Production and Quality
Senior Consultant - Organizational Effectiveness June 2009 - Present
Applied Materials May 2010 - July 2012
UTStarcom March 2007 - June 2009
Blue Shield of California January 2005 - January 2007
Microsoft Corporation January 2002 - January 2005
Capital One Financial Services January 2000 - January 2002
Experian January 1994 - January 2000
TRW Information Systems & Services January 1994 - 2000
Skills
Change Leader, Executive Coaching, Organizational..., Talent Management, Employee Engagement, HR Process Design &..., Team Development, Learning Management, Organizational Learning, HR Business Partner..., Organizational Design, Coaching, Change Leadership, Executive Development, Creative Problem Solving, Organizational..., Change Management, Talent Development, Engagement, Succession Planning, Leadership Development, Performance Management, Culture Change, Organizational Change, Career Development, HR Strategy, Team Building, 360 Feedback, HR Consulting, Management Development, Mentoring, Talent Assessment, Performance Improvement, Management Consulting, Strategic Planning, Strategy Development, Corporate Culture, Public Speaking, Team Leadership, Business Strategy, Strategy, Staff Development, CRM, Personnel Management, Workshop Facilitation
Education
California State University-Fullerton
BA, Business Communication
Chapman University
k-12 Teaching Credential, Alternative Education
University of California, Los Angeles - The Anderson School of Management
Trade/Tech, Alternative Education
University of Redlands
MAEd, Education Administration
Right Management January 2012 - Present
Spotswood Powell LLC September 2009 - December 2013
Allard Associates Inc 2005 - 2006
Philip Morris USA 1997 - 1999
Capital One Financial Services 1992 - 1997
Signet Bank 1987 - 1991
Skills
Resume Writing, Career Counseling, Executive Search, Career Management, Outplacement, Interview Preparation, Human Resources, Recruiting, Job Search
Education
The Nottingham Trent University 2000 — 2001
MS, Strategic Human Resources Management
Virginia Commonwealth University
BS, Education
ADS, Inc October 2011 - Present
Silver Companies February 2005 - October 2011
AstraZeneca 2002 - 2005
AstraZeneca 2002 - 2005
Capital One Financial Services 1999 - 2003
Capital One 2000 - 2002
GEICO 1995 - 1999
Education
Mary Washington College 1995 — 1999
Bachelor of Science, Business
Capital One Financial Services 2005 - Present
Capital One Financial 2005 - Present
Capital One August 2004 - Present
Capital One Bank 2004 - Present
Capital One Financial Services, Mclean VA, USA 2004 - Present
Catalina Marketing 2003 - 2004
Arthur Andersen llp 2000 - 2004
marchFIRST 2000 - 2002
Mitchell Maddison Group 1998 - 2002
Mitchell Madison Group (MMG) 1998 - 2001
Education
Harvard University 1981 — 1998
Swarthmore College 1970 — 1974
B.A., Physics, Philosophy
Federal Reserve Information Technology April 2012 - Present
Federal Reserve Information Technology July 2006 - April 2012
Capital One Financial Services February 2004 - July 2006
Capital One Financial 2003 - 2006
Skills
PMP, Vendor Management, SDLC, Project Portfolio..., IT Management, Project Planning, IT Strategy, ITIL, Disaster Recovery, Process Improvement, Program Management, Enterprise Software, PMO, Resource Management, Software Project..., Project Management, Requirements Analysis, Integration, Enterprise Architecture
Education
University of Alabama in Huntsville 1972 — 1975
BS, Chemistry
Silicon Valley Bank (Contract Position with Zero Chaos) July 2014 - Present
HR Acuity January 2014 - Present
Capital One September 2012 - January 2014
Metropolitan Life Insurance Company 2009 - August 2012
MetLife March 2008 - February 2009
HSN April 2005 - 2008
Capital One Financial Services April 1998 - April 2005
Skills
Employee Engagement, Employee Relations, HR Consulting, Leadership Development, Human Capital Management, Change Management, Organizational..., Organizational Design, Personnel Management, Performance Management, Human Resources, Recruiting, Strategy, Leadership, Management, Employee Benefits
Education
Cornell University
Bachelor of Science, Hotel Administration
Delaware Valley Central High School
Capital One January 2013 - Present
Computer Measurement Group, Inc. (CMG) February 2004 - Present
IBM October 2010 - December 2012
SunTrust Banks, Inc. September 2007 - October 2010
IBM August 2005 - September 2007
Capital One Financial Services June 1999 - August 2005
Capital One 1999 - 2005
Sankt-Peterburgskij Gosudarstvennyj Politehniceskij Universitet 1985 - 1999
Skills
SAS, JMP, Cognos, BMC Patrol, Tivoli, Capacity Planning, Capacity Management, Netcool, MVS, Availability, Business Intelligence, Databases, Performance Tuning, Analysis, Unix, Data Mining, Data Analysis, Data Modeling, AIX, Mainframe, ITIL, Data Warehousing, ISPF, Disaster Recovery, DB2, SDLC, SQL, Systems Analysis, Solution Architecture, Service Management, Enterprise Architecture, Visio, IT Management, IT Service Management, IT Operations, IBM Mainframe, z/OS, Data Center, Solaris, IT Strategy, JCL, Websphere, Incident Management, Integration, HP-UX, CICS, Virtualization, TSO, Storage, Infrastructure
Education
Saint Petersburg State Polytechnical University 1974 — 1986
PhD, Robotics
Leningrad #344 1972 — 1973
High school diploma
Make-A-Wish Mid Atlanic 2013 - Present
Capital Bank 2012 - Present
Capital One Financial Services 2008 - 2012
Bank of America August 2004 - 2008
Bank of America 2004 - 2008
E & Y/Capgemini 1999 - 2004
First Union 1995 - 1997
Skills
Mergers, Segmentation, Corporate Development, Strategy Development, Analytics, Consumer markteting, B2B Marketing, Customer Acquisition, Data Analysis, Sales Operations, Product Development, Product Management, Product Marketing, Marketing Strategy, Direct Marketing, Pricing Strategy, Business Strategy, Business Analysis, Small Business, Small Business..., Small Business Lending, Commercial Banking, Payments, Risk Analysis
Education
University of Virginia - Darden Graduate School of Business Administration 1997 — 1999
MBA, Marketing and Finance
Cornell University 1987 — 1991
BS, Industrial Relations
Regis High School 1987 — 1989
Discover Financial Services July 2015 - Present
Discover Financial Services August 2013 - July 2015
Capital One May 2012 - August 2013
HSBC Card Services December 2010 - April 2012
HSBC Card Services January 2007 - December 2011
HSBC Card Services September 2004 - December 2006
Capital One Financial Services August 2003 - September 2004
Wilbur Smith Associates June 2002 - December 2002
Tata Consulting Engineer January 1996 - June 2001
Skills
Segmentation, Databases, Web Analytics, Financial Analysis, Credit Risk, Analytics, Underwriting, Loss Forecasting, Database Marketing, Credit Card Analytics, Digital Marketing, Business Strategy, Forecasting, Customer Acquisition, Credit Cards, Finance, Financial Services, Marketing Analytics, Customer Analysis, Management, Financial Modeling, Business Analysis
Education
GARP 2010 — 2011
Certification, Financial Risk Management
APICS 2002 — 2003
CPIM Certification, Supply Chain
University of South Carolina - The Moore School of Business 2001 — 2003
MBA, International Business
Shivaji University 1990 — 1994
BE, Electrical
Kendriya Vidyalaya 1979 — 1988
Timber Lane Advisors, LLC December 2010 - Present
CUNA Mutual Insurance Group February 2007 - December 2010
Capital One Financial Services May 2003 - January 2007
Booz Allen Hamilton September 1995 - April 2003
Ford Motor Company June 1989 - August 1993
Skills
Strategic Sourcing, Change Management, Strategy, Supply Management, Procurement, Negotiation, Re-engineering, Facilities Management, Inventory Management, Insurance, Program Management, Vendor Management, Process Improvement, Business Process..., Management Consulting, Cross-functional Team..., Business Transformation, Acquisition Integration, Strategic Planning, Supply Chain, Supply Chain Management, Outsourcing, Contract Management, Contract Negotiation, Operations Management, Mergers & Acquisitions, Management, Leadership, Process Engineering, Sourcing, Risk Management, Lean Manufacturing, Analysis, Consulting, Business Strategy, Project Management, Product Development, Executive Management
Education
Northwestern University - Kellogg School of Management 1993 — 1995
MMM, Business and Engineering
Harvard University 1987 — 1989
AB, Engineering
United States Military Academy at West Point 1985 — 1987
Engineering
Stroudsburg High 1981 — 1985
MasterCard August 2015 - Present
Visa Europe October 2011 - June 2014
Visa Europe October 2009 - October 2011
BNP Paribas - TEB JV September 2007 - October 2009
Capital One Financial Services March 2005 - July 2007
Delta Air Lines, Inc. February 2002 - March 2005
Delta Air Lines, Inc July 2000 - February 2002
Delta Air Lines, Inc October 1997 - July 2000
Skills
Direct Marketing, Strategy, Loyalty Marketing, Product Management, Product Marketing, Integrated Marketing, Market Research, Management, Customer Experience, Marketing, Leadership, Loyalty Programs, Marketing Strategy, Credit Cards, Financial Services, Marketing Communications, Retail Banking, Customer Retention, Team Management, Customer Acquisition, Segmentation, Strategic Partnerships, Business Development, Competitive Analysis
Education
Visa Business School
Visa Card Business School
Mercer University - Stetson School of Business and Economics
MBA, International Business
İstanbul Üniversitesi
BS, Communications, General
PwC Advisory July 2014 - Present
PwC Advisory October 2010 - June 2014
Diamond Management & Technology Consultants (Previously DiamondCluster Int.) April 2008 - July 2011
Diamond Management & Technology Consultants April 2006 - April 2008
Capital One Financial Services June 2004 - April 2006
Capital One Finance June 2003 - July 2004
Dingman Center for Entrepreneurship August 2002 - May 2003
Panasonic Telecommunications Company June 1999 - August 2001
Skills
Strategy, Analytics, Cross-functional Team..., Business Development, Business Strategy, Program Management, Data Analysis, Start-ups, Financial Analysis, Competitive Analysis, Analysis, Business Analysis, Consulting, Management, Management Consulting, Project Management, Strategic Partnerships
Education
University of Maryland - Robert H. Smith School of Business 2001 — 2003
MBA, Consulting and Finance
Istanbul Technical University 1995 — 1999
BS in EE, Electronics and Telecommunications Engineering
Robert Koleji 1987 — 1995
High School Diploma
RVA MakerFest May 2015 - Present
University of Richmond November 2006 - Present
Self January 2007 - January 2012
Capital One May 2005 - October 2006
Capital One Financial Services April 2002 - May 2005
Capital One Financial Services October 2000 - April 2002
PCBoat.com January 2000 - July 2000
WorldWideTesting.com July 1999 - November 1999
Etech, Inc October 1994 - July 1999
Palmer & Associates, Inc. July 1984 - October 1994
Skills
Scrum, Agile, Lifestyle Coaching, Goal Development, PHP, Oracle, Youth Mentoring, Groovy, Java, Certified Scrum..., Google Analytics, Apache httpd, Software Engineering, Software Development, Web Analytics, XML, XQuery, Team Leadership, Cross-functional Team..., Web Development, Semantic Web, RStudio, eXist-db, RDBMS, Zend Server, Java Spring, Higher Education, Amazon Cloud, Middleware, Agile Methodologies, Apache, golang, ansible, Cloud Computing, Amazon Web Services..., ama, Web Applications, Enterprise Software, NoSQL, Ansible Prvisioning, Management, Web Services, Start-ups, Leadership Development, Mentoring, Leadership
Education
Clemson University, BS Chemistry & MS Environmental Systems Engineering 1971 — 1979
BS
Clemson University 1971 — 1975
MS
Apex Systems May 2014 - Present
www.TheESource.com/THaenlein; http://www.franchisematch.com/thaenlein September 2013 - September 2014
Capital One May 2008 - October 2013
http://www.entrepreneurssource.com/thaenlein; 2013 - 2013
HOPE Unlimited Group June 2000 - 2013
Strategic Staffing Solutions July 2007 - July 2008
Capital One Financial Services June 2000 - July 2007
U.S. Coast Guard 1972 - 1996
OARS 1990 - 1995
Skills
Risk Management, Process Management, Change Management, ITIL, Lean Manufacturing, Process Improvement, PMO, Strategy, Vendor Management, Program Management, Business Process..., Operational Excellence, Leadership, IT Strategy, Business Analysis, PMP, Coaching, Disaster Recovery, SDLC, Team Building, IT Management, Project Management, Business Development, Integration, Cross-functional Team..., Business Process, Project Portfolio..., Six Sigma, Management, Governance, Management Consulting, Risk Assessment, Strategic Planning, Training, Executive Management, Team Leadership, Professional Mentoring, Enterprise Software, Outsourcing, Business Process..., Enterprise Architecture, Budgets, Business Transformation, Analysis, Information Technology, Business Continuity, Continuous Improvement, Operations Management, Analytics, Business Intelligence
Education
Tulane University 1978 — 1981
Master of Arts (M.A.), Mathematics and Teaching
US Coast Guard Academy 1972 — 1976
Bachelor of Sciences, Ocean Engineering
HealthPlan Services April 2007 - Present
HSBC Mortgage Services November 2004 - March 2007
Capital One Financial Services 1996 - 2004
Capital One 1996 - 2004
Capital One Finacial 1996 - 2004
Skills
Turnaround Specialist, Client Interfacing, Vendor Management, Process Improvement, CRM, Leadership, Training, Program Management, Call Centers, Insurance, Customer Service, Risk Management, Executive Management, Business Analysis, Negotiation, Cross-functional Team..., Business Process..., SDLC, Change Management, Management, Team Building, Performance Management, Account Management, Strategic Planning, Banking, Business Intelligence, Business Development, Project Management, Outsourcing, Analysis, IT Management
Education
Palm Beach Atlantic University 1985 — 1988
History / Mathmatics
University of South Florida
Accenture September 2014 - Present
Marriott International September 2011 - September 2014
Hewlett-Packard March 2010 - September 2011
Capital One Financial Services June 2002 - December 2009
Reliant Energy May 2001 - August 2001
Asea Brown Boveri July 1994 - August 2000
Skills
Employee Engagement, Workforce Planning, Predictive Modeling, Project Management, Strategy, Human Resources, Product Development, Performance Management, Analytics, Talent Management, Succession Planning, HRIS, Business Analysis, Process Improvement, Financial Modeling, Management, Risk Management, Leadership, Data Analysis, Training, Recruiting, Outsourcing, Analysis, Budgets, Personnel Management, Product Management, Policy, Management Consulting, Vendor Management, Business Process..., Program Management, Organizational..., Change Management, Organizational Design, Mergers & Acquisitions, ERP, Business Strategy, Cross-functional Team..., Consulting, CRM, Team Management, Talent Acquisition, Strategic Planning, Marketing, Business Development, Business Intelligence, Financial Services
Education
Vanderbilt University 2000 — 2002
MBA, Finance and Strategy
Faculty of Management Studies - University of Delhi 1997 — 2000
MBA, Finance
Delhi University 1990 — 1994
BE, Mechanical Engineering
DTEA 1977 — 1989
University of California, Riverside April 2015 - Present
University of California, Riverside June 2012 - April 2015
Moroz Consulting January 2012 - June 2012
Walz Certified Mail Solutions February 2011 - January 2012
CareFusion July 2010 - February 2011
Abbott Vascular February 2007 - July 2010
Capital One September 2006 - February 2007
Affinion Group September 2005 - September 2006
Capital One Financial Services May 2000 - May 2005
Concord EFS March 1999 - May 2000
Skills
Project Planning, Business Process, SDLC, PMO, Program Management, Resource Management, Project Management, Process Improvement, Vendor Management, Cross-functional Team..., Requirements Analysis, Compliance, HIPAA, Code of Federal..., Small Business, Outsourcing, IT Management, Management, Leadership, Training, Requirements Gathering, PMP, Visio, Quality Assurance, Agile Methodologies, Testing, Team Leadership, Start-ups
Education
Strayer University 2004 — 2007
Bachelor's Degree, Business Administration, 3.875
Temple University 1994 — 1997
Music
Northeast Catholic High School
GE Capital July 2011 - Present
Citigroup April 2010 - June 2011
CitiMortgage September 2007 - April 2010
General Electric, Consumer Finance April 2006 - September 2007
GE Partnership Marketing Group August 2003 - April 2006
Capital One Financial Services August 2000 - August 2003
Capital One April 1998 - August 2003
Capital One April 1998 - August 2000
Skills
Enterprise Risk..., Risk Management, Credit Risk, Basel II, Operational Risk, Analytics, Leadership, SAS, Credit, Credit Cards, Portfolio Management, Financial Risk
Education
Boston University 1996 — 1998
Master of Arts, Economics
Tsinghua University 1992 — 1994
Master of Engineering, Systems Engineering
Tsinghua University 1987 — 1992
Bachelor of Engineering, Management Information Systems
Woodward and Associates April 2012 - Present
Offshore Insights Research & Solutions Pvt. Ltd. April 2011 - April 2012
Capital One February 2003 - March 2011
Capital One Financial February 2002 - February 2003
CapitalOne 1999 - January 2003
Capital One Financial Services July 1999 - February 2002
The Jefferson Hotel 1997 - 1998
Four Seasons Hotel Company 1996 - 1998
Four Seasons Hotel Boston 1988 - 1989
Skills
Global Sourcing, Governance, Contract Management, Call Center, Supply Chain Management, Customer Relations, Customer Service, Vendor Relations, Strategic Sourcing, Supplier Management, Offshore, Operations Management, Vendor Management, Outsourcing, Contract Negotiations, Offshoring, Sourcing, Contract Negotiation, SLA, Negotiation, Team Building, RFP, Organizational Design, Change Management, BPO, Strategy, IT Strategy, Management, Leadership, Supply Management, Risk Management, Enterprise Software, Executive Management, Training, IT Service Management, Call Centers
Education
Duke University - The Fuqua School of Business 2003 — 2005
MBA
Washington University - St. Louis Mo. 1983 — 1987
B.A.
Pembroke Hill School 1980 — 1983
High School Diploma
Altria September 2014 - January 2015
Fannie Mae November 2013 - April 2014
Phase One Consulting Group December 2012 - August 2013
The World Bank Group, IFC April 2011 - April 2012
Federal Reserve Bank of Richmond November 2010 - February 2011
Capital One May 2010 - November 2010
Thomas Jefferson Partnership for Economic Development 2009 - 2009
Capital One Financial Services May 2006 - January 2008
Catalyst Resources April 2005 - May 2006
Aker Wade Power Technologies January 2003 - September 2004
Skills
Strategic Communications, Marketing Communications, Corporate Communications, Brand Development, Executive Communications, Strategic Planning, Strategy, Business Strategy, Media Relations, Marketing, Public Relations, Leadership, Event Management, Management, Communication Training, Writing, Change Management, Advertising, Direct Marketing, Creative Direction, Program Management, Project Management, Market Research, Copywriting, Strategic Partnerships, Internal Communications, Online Marketing, Corporate Branding, Training Communications, Collaboration
Education
University of Virginia 1973 — 1977
BA, Art History/English
University of New Haven 1983 — 1985
MBA, Marketing, Graduated Cum Laude
Sage Computing September 2012 - August 2015
Freddie Mac April 2009 - June 2010
Freddie Mac July 2005 - March 2009
Freddie Mac May 2000 - July 2005
Capital One Financial Services October 1999 - May 2000
World Mortgage Company October 1988 - September 1999
Skills
Human Resources, Customer Service, Training, Administrative..., Time Management, Administration, Budgets, Event Planning, Process Scheduler, Invoicing, PowerPoint, Research, Outlook, Sales
Education
Northern Virginia Community College 1986 — 1988
Business
TD November 2014 - Present
TD July 2013 - October 2014
TD February 2011 - July 2013
Capital One Financial Services March 2009 - February 2011
Capital One Bank November 2007 - February 2009
Capital One/ Direct Banking November 2004 - November 2007
Capital One/ Process Engineering July 2002 - November 2004
Capital One June 2003 - April 2004
DuPont March 2001 - July 2002
DuPont/ Fibers May 1999 - March 2001
Skills
Operations Management, P&L Management, Business Strategy, Change Leadership, Banking, Compliance, Outsourcing, Enterprise Risk..., Six Sigma, Business Process..., Change Management, Process Improvement, Program Management, Strategy Development, Process Engineering, Strategic Planning, Business Transformation, Cross-functional Team..., Vendor Management, Risk Management, Operational Excellence, Team Building, Continuous Improvement, Business Management, Financial Analysis, Lean Manufacturing, Analytics, Customer Experience, Coaching, Business Analysis, Performance Improvement, Process Development, Acquisition Integration, Statistics, Business Planning, Mergers, Product Development, Strategy, Mergers & Acquisitions, Executive Management, Analysis, Management, Management Consulting, Business Process, Financial Services, Retail Banking, Process Simulation
Education
University of Pennsylvania - The Wharton School 2004 — 2006
MBA, Focus: Marketing & Business Strategy
University of Illinois at Urbana-Champaign 1995 — 1997
Ph.D, Chemical Engineering
University of Illinois at Urbana-Champaign 1992 — 1995
M.S., Chemical Engineering
Indian Institute of Technology, Madras 1988 — 1992
B Tech, Chemical Engineering
Capital One Financial Services October 2009 - Present
Sysco Food Services of Virginia January 2005 - October 2009
Frito Lay Inc January 1998 - January 2005
Utz Quality Foods January 1992 - January 1998
Bon Ton Foods January 1989 - January 1992
U.S. Navy, U.S.S. John F. Kennedy CV January 1984 - January 1989
Skills
Management, Leadership, Sales Operations, Access, Sales, Sales Management, Systems Analysis, Business Analysis, Business Requirements, Process Improvement
Education
Liberty University 2010 — 2013
Bachelor's degree, Management Information Systems, General
Liberty University
Bachelor of Science, Computer Management and Information Systems
SunTrust June 2015 - Present
Capital One Bank October 2011 - June 2015
Capital One Financial Services November 2009 - October 2011
Capital One Financial Services December 2005 - November 2009
Capital One Financial Services June 2000 - December 2005
Capital One Financial Services January 1999 - June 2000
Skills
Program Management, Project Management, Business Process..., Project Portfolio..., Process Improvement, Risk Management, Operational Risk..., Business Operations, Policy Writing, Procedure Development, Customer Experience, Business Continuity..., Disaster Recovery, New Business Development, Shutdown, Vendor Management, Supplier Management, Supplier Evaluation, Third Party Vendor..., Supply Chain Management, Change Management, Cross-functional Team..., Financial Services, Management, Strategy, Credit Cards, Governance, Business Analysis
Education
Virginia Commonwealth University 1992 — 1994
Master of Business Administration (M.B.A.), Business Administration and Management, General
James Madison University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Finance, General
Molina Healthcare June 2015 - Present
Anthem Wellpoint July 2012 - Present
Magellan Health Services July 2011 - May 2012
Capital One, VITA, Philip Morris, IBM, DoD, Commonwealth VA January 2003 - January 2011
Origen Mortgage January 2002 - November 2002
Capital One Financial Services January 2001 - December 2001
IBM January 1998 - January 2001
Commonwealth of Virginia January 1991 - December 1998
Skills
Project Portfolio..., PMP, Integration, Software Development, Project Management, PMO, System Integration..., Program Management, Microsoft Project, SDLC, Data Warehousing, Enterprise Architecture, Requirements Management, Business Intelligence, Data Migration, Team Management, Risk Management, MS Project, Clarity, Leadership, Agile Methodologies, Vendor Management, Information Technology, Resource Management, Technical Recruiting, SharePoint, Consulting, Business Analysis, Databases, Talent Acquisition, Enterprise Software
Education
Rochester Institute of Technology
Bachelor of Science degree, 3.6
Capital One February 2013 - Present
Capital One Financial Services October 2010 - January 2013
Teals September 1994 - December 2010
Skills
Financial Services, Product Marketing, Digital Marketing, Product Design, Market Research, Agile & Waterfall..., Product Lifecycle..., User Experience Design, Product Road Mapping, Retail Sales, Customer Experience, Customer Service, Process Management, Product Development, Leadership, Management, Vendor Management, Analysis, Process Improvement
Education
Augusta State University 1991 — 1993
Master of Business Administration (M.B.A.), Marketing
Augusta State University - College of Business Administration 1986 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lennox International January 2011 - Present
Flexjet by Bombardier June 2007 - January 2011
University of Phoenix August 2005 - May 2010
Mosaic Sales Solutions November 2005 - June 2007
Capital One Auto Finance November 2004 - September 2005
Utility Professional Services February 2004 - September 2004
Capital One Financial Services October 2000 - December 2003
Spotsylvania County Public Schools September 1993 - August 2000
Skills
Talent Management, Succession Planning, Employee Relations, Organizational..., Leadership Development, Change Management, Performance Management, Human Resources, Training, Employee Engagement, Coaching, Leadership, Management, Instructional Design, Personnel Management, Recruiting, Strategy, Workforce Planning
Education
Mary Washington College
BA, Political Science; Social Sciences
Orange County High School
University of Phoenix
MA, Organizational Management
Capital One Financial Services July 2013 - Present
GE Capital October 2009 - December 2012
GE Capital January 2004 - October 2009
Transamerica September 1997 - January 2004
Verizon (fka Nynex Credit Company) January 1991 - September 1997
Xerox Credit Corp. September 1987 - January 1991
GE Capital October 1983 - September 1987
Skills
Underwriting, Financial Modeling, Equipment Leasing, ABL Lending, Project Finance, Strategic Planning, Deal Structuring, Negotiating Skills, Six Sigma "Green Belt"..., Negotiation, Risk Management, Due Diligence, Credit, Mergers & Acquisitions, Loans, Structured Finance, Financial Risk, Investments, Finance, Portfolio Management, Financial Analysis
Education
Hofstra University, Graduate School of Business
MBA Degree, Banking, Corporate, Finance, and Securities Law
Stonehill College
Bachelor of Science (B.S.), Business Administration & Financial Management
Ramsey's Diamond Jeweler's February 2012 - Present
Capital One Bank 2006 - September 2011
CAPITAL ONE FINANCIAL SERVICES January 1988 - September 2011
E-Commerce January 2005 - January 2011
Hibernia National Bank2004 January 1988 - January 2011
Hibernia National Bank January 2001 - January 2005
Hibernia National Bank January 1993 - January 2001
Hibernia National Bank January 1990 - January 1993
Hibernia National Bank January 1989 - January 1990
AT&T January 1987 - January 1988
Skills
Vendor Management, Banking, Process Improvement, Business Analysis, Risk Management, PMO, Program Management, Change Management, Product Management, E-commerce, Project Management, Agile Methodologies, Integration, Leadership, Project Portfolio..., Management, IT Strategy, Strategy, Business Process..., Software Project..., Project Planning, Budgets, Disaster Recovery, Financial Services, Mergers & Acquisitions, SDLC, Software Documentation, Customer Service, IT Management, Strategic Planning
Education
Louisiana State University 1980 — 1984
Business, Merchandising
Louisiana State University 1980 — 1984
B.A, Agriculture, Merchandising
Virginia State Bar September 2006 - Present
McGuireWoods LLP May 1997 - May 2006
Capital One Financial February 1995 - May 1997
Capital One Financial Services August 1994 - January 1995
Capital One Financial February 1994 - August 1994
JOSEPH F. GROVE, ATTORNEY AT LAW July 1993 - February 1994
ZELLERBACH, A MEAD COMPANY April 1989 - July 1993
JONES & JONES LAW FIRM February 1988 - March 1989
Skills
Litigation Support, Legal Writing, Legal Documents, Legal Assistance, WordPerfect, Depositions, Hearings, Filing, Litigation, Trials
Education
Powhatan High School
Diploma
J Sargeant Reynolds Community College
Associates Degree, Legal Assisting
Markel Corporation June 2014 - Present
Capital One 2011 - June 2014
Capital One Financial Services 2008 - 2011
CapitalOne 2006 - 2008
Capital One Services, Inc. 2005 - 2006
Capital One 2002 - 2005
Metro Information Systems 1997 - 2002
Skills
Coaching, Agile Methodologies, PMO, Facilitation, Program Management, Project Management, Vendor Management, Project Portfolio..., Agile Project Management, Workday, Scrum, PMP, SDLC, Process Improvement, Integration, Business Analysis, IT Management, Management, Project Delivery, Team Management, IT Strategy, Facilitations
Education
Longwood University
BS, History
Capital One Financial Services September 2014 - Present
Capital One February 2011 - September 2014
Capital One June 2010 - January 2011
The Woodlawn Cemetery May 2008 - January 2010
Sarah Lawrence College March 2004 - October 2007
OSI Pharmaceuticals Inc May 2001 - July 2002
Rudin Management October 2000 - May 2001
Dr Pepper Snapple Group May 1997 - January 2000
American Software February 1996 - May 1997
M&T Bank May 1993 - October 1994
Skills
Microsoft Office, Windows, Project Management, Troubleshooting, Active Directory, SQL, Linux, Computer Hardware, Security, System Administration, Operating Systems, Business Analysis, Disaster Recovery, Computer Security, CISSP, Network Security, Software Documentation, Visio, Networking, Firewalls, Servers, IT Management, Business Continuity, Technical Support, Information Security, Network Administration, Information Assurance, Windows Server, Databases, Information Security..., DNS, IT Audit, Help Desk Support, Penetration Testing, SDLC, Virtualization, IT Operations, Team Leadership, Process Improvement, Infrastructure..., Data Analysis, Information Technology, ITIL, Enterprise Architecture, Change Management, Computer Forensics, Switches, Access
Education
Strayer University 2013 — 2016
Bachelor’s Degree, Computer Programming
Polytechnic University 2004 — 2006
Master of Science, Information Systems Engineering
University at Buffalo 1990 — 1995
Bachelor’s Degree, Psychology
Capital One Financial Services E.V.P. Capital MarketsCapital OneMay 2002 - Present
Education
Arizona State University 1990 — 1995
Business Administration, Management
Porch July 2015 - Present
Porch September 2014 - July 2015
zulily April 2014 - August 2014
zulily September 2011 - April 2014
South & Southeast Asia April 2010 - August 2011
Capital One Financial Services July 2007 - March 2010
General Electric Appliances May 2005 - December 2005
Skills
Analytics, Project Management, Program Management, Product Management, Marketing Strategy, Strategy, Marketing, Team Leadership, Management, Leadership, SQL, Data Analysis, Analysis, Forecasting, Sales Operations, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Predictive Modeling, MySQL, SAS, Confluence, Atlassian JIRA, Facebook Marketing, Google Adwords, Google Analytics, Tableau, HTML emails
Education
University of Wisconsin-Madison 2002 — 2007
BS, Industrial and Systems Engineering
The University of Hong Kong 2006 — 2006
Study Abroad, Industrial Engineering
Seasons Hospice & Palliative Care January 2012 - Present
LHC Group February 2011 - January 2012
AseraCare Hospice October 2004 - January 2011
LifePath Hospice and Palliative Care October 2002 - October 2004
HOME DEPOT June 2002 - October 2002
Waste Connections, Inc October 2001 - March 2002
CAPITAL ONE FINANCIAL SERVICES July 1995 - June 2001
Skills
Applicant Tracking..., Talent Acquisition, Healthcare, Full-cycle Recruiting, Onboarding, Coaching, Home Care, SDLC, Interviews, Sourcing, Recruiting, Training, Employee Relations, Human Resources, Leadership, Process Improvement, Management, Personnel Management, Talent Management, College Recruiting, Strategy, Cold Calling, Temporary Placement, Succession Planning, PeopleSoft, Policy, Hiring, Job Fairs, New Hire Orientations, Technical Recruiting, Employee Benefits, Benefits Administration, Staffing Services, HRIS, Internet Recruiting, Taleo, Executive Search, Deferred Compensation, Contract Recruitment, Benefits Negotiation, Performance Management, Employee Engagement, Workforce Planning, Resume Writing, HR Policies, Temporary Staffing, Organizational..., Employee Training, Screening Resumes, Employer Branding
Education
Miami Dade College
Business Administration
Superlative Technologies March 2011 - Present
Booz Allen Hamilton September 2004 - March 2011
Grand Central Communications March 2004 - September 2004
Mercator Software (now IBM) March 2002 - March 2003
L3 Communications 2003 - 2003
Aether Systems 2000 - 2002
Capital One Financial Services 1997 - 2000
Skills
Enterprise Architecture, Technical Leadership, SOA, Cloud Computing, Agile Methodologies, Software Development, XML, Web Services, Integration, Java, Architecture, Requirements Analysis, Cyber-security, Big Data, Hadoop, Solution Architecture, System Architecture, Java Enterprise Edition, IT Strategy, Distributed Systems, Architectures, Awesomeness
Education
The George Washington University 2000 — 2002
M.S., Computer Science
University of Virginia 1993 — 1997
B.S., EE
Virginia Department for the Blind and Vision Impaired June 2014 - Present
Virginia Department of Game and Inland Fisheries July 2009 - November 2013
Productive Knowledge USA September 2008 - July 2009
Capital One October 2006 - September 2008
Capital One Financial Services June 2003 - October 2006
Capital One Financial Services December 1999 - June 2003
Department of the Navy May 1985 - December 1999
The White House 1991 - 1994
Skills
Project Management, Strategic Planning, Leadership, Training, Program Management, Military, Management, Change Management, Human Resources, Policy, SharePoint, Coaching, Piloting, Nonprofits, Security, Fundraising, Process Improvement
Education
Harvard Univeristy - John F. Kennedy School of Government 1994 — 1995
MPA, Public Administration
Duke University 1981 — 1985
BA, Public Policy Studies, Economics
Virginia Commonwealth University 2010 — 2010
Certificate, Virginia Executive Institute
Duke University 2009 — 2009
Certificate, Non-Profit Management
Knowledge Management Professional Society
Certificate, Knowledge Management
In Transition - Actively pursuing new opportunities September 2014 - Present
PetSmart November 2012 - August 2014
Hyatt Hotels Corporation February 2011 - November 2012
Capital One December 2008 - March 2011
Capital One Financial Services March 2008 - November 2008
Capital One Financial Services September 2005 - February 2008
Capital One Financial Services June 2004 - September 2005
Capital One June 2001 - June 2004
MBNA March 1997 - March 1999
MBNA April 1994 - March 1997
Skills
Digital Marketing, Integrated Marketing, Strategy, Digital Strategy, Marketing Strategy, Loyalty Marketing, CRM, Customer Experience, Customer Acquisition, Analytics, Cross-functional Team..., Marketing, Segmentation, Market Research, Management, Advertising, Strategic Planning, Leadership, Direct Marketing, SEM, Business Analysis, Direct Mail, Relationship Management, Creative Direction, Program Management, Positioning, Negotiation, Strategic Communications, Strategic Thinking, Copywriting, Sales
Education
Northwestern University - Kellogg School of Management 2006 — 2007
Executive Education, Brand Strategy, Managing New Product Development
The George Washington University 1979 — 1983
Bachelor's Degree, Statistics
Bridgeforce 2014 - Present
The Boston Graduate School of Business 2014 - Present
United States Naval Academy 2012 - Present
Capital One 2012 - 2014
Capital One 2011 - 2012
Capital One 2007 - 2011
Capital One 2006 - 2007
Capital One Financial Services 2003 - 2006
Capital One 1999 - 2003
Motorola 1996 - 1999
Skills
Management, Strategy, Integration, Process Improvement, Program Management, Operations Management, Change Management, Risk Management, Business Process..., Cross-functional Team..., Vendor Management, Six Sigma, Team Leadership, Project Management, Business Analysis, Performance Management, Leadership, Product Management, Analysis, Strategic Planning, Strategic Partnerships, Training, Business Intelligence, Business Strategy, Outsourcing, Business Process, Call Centers, Financial Services
Education
Rensselaer Polytechnic Institute
MS, Engineering Management
Naval Nuclear Power School
ME, Nuclear Engineering
United States Naval Academy
BS, Mathematics (Ops analysis)
Capital One Financial Services April 2011 - Present
Harris Williams & Co. October 2007 - March 2011
National Grange Mutual Insurance April 2003 - October 2007
The Reciprocal Group June 1994 - March 2003
Compatible Business Services July 1988 - June 1994
Education
American Public University System 2005 — 2007
Business Administration, Business
Capital One January 2013 - Present
Capital One March 2006 - Present
Capital One Financial 2002 - Present
Capital One Financial Services 2002 - Present
Capital One Financials 2002 - Present
Sterlite Industries 1998 - 2000
Skills
Fraud, Credit, Analytics, Analysis, Strategy, Risk Management, Banking, Financial Modeling, Credit Cards, Financial Services, Credit Risk, Financial Risk, Leadership, Business Strategy, Portfolio Management
Education
Indian Institute of Management, Ahmedabad 2000 — 2002
Capital One Process ManagerCapital One Financial Corp.2005 - Present
Capital One Financial Services 2005 - Present
Britches of Georgetowne 1992 - 1996
Skills
Credit Cards, Business Analysis, SDLC, Process Improvement, Process Management
Education
George Mason University 1987 — 1991
Sidney Lanier intermeditate
Capital One September 2001 - Present
Capital One Financial 2001 - Present
Capital One Financial Services 2001 - Present
Skills
Software Licensing, Contract Negotiation, Management of..., Contracts Training
Education
The College of William and Mary - Marshall Wythe Law School 1986 — 1989
J.D.
George Mason University
B.A., Anthropology
Capital One Financial Services January 2006 - Present
Capital One October 2006 - December 2013
K Line America January 2001 - January 2006
Skills
Web Content, Web Content Management, Technical Writing, Content Management, Editing, Content Development, Publishing, CMS, Customer Satisfaction, Content Strategy, Management, Information Architecture, Copy Editing, Proofreading, Dreamweaver, Copywriting, SEO, Newsletters, Cross-functional Team..., Social Media, Social Media Marketing, Strategy
Education
University of Rhode Island 1991 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Clemson University
Certificate of Completion, Advanced Technical Writing
University of Rhode Island
BA, English
Fifth Third Bank July 2015 - Present
Capital One Home Loans March 2011 - Present
Capital One, Financial Services July 2009 - March 2011
Capital One Auto Finance July 2006 - June 2009
Genscape June 2004 - June 2006
Skills
Leadership, Strategy, IT Strategy, Program Management, Governance, Business Analysis, Risk Management, Vendor Management, Process Improvement, Outsourcing, Management, Project Management, Financial Services, Business Intelligence, Finance, Data Warehousing, Business Process..., Team Leadership, IT Management, Project Portfolio..., Analytics, Executive Management, Disaster Recovery, Software Project..., Integration, Business Process, PMP, Budgets, Analysis, Cross-functional Team..., IT Operations, Agile Methodologies, Solution Architecture
Education
University of Louisville 1988 — 1992
Bachelor of Science (B.S.), Engineering Mathematics & Computer Science
Capital One October 2011 - Present
Osage Bio Energy June 2011 - September 2011
Osage Bio Energy October 2009 - June 2011
Osage Bio Energy June 2008 - October 2009
Capital One October 2007 - June 2008
Capital One November 2006 - September 2007
Capital One financial March 2003 - November 2006
Capital One financial July 2002 - March 2003
Capital One financial services September 2000 - June 2002
Skills
Contract Negotiation, Product Management, Strategy, Risk Management, Process Improvement, Start-ups, Financial Analysis, Management, Marketing Strategy, Mergers, Analysis, Team Building, Project Management
Education
Virginia Polytechnic Institute and State University 1998 — 2000
Master's degree, Industrial Engineering
University of Mumbai 1993 — 1997
Bachelor's, Production Engineering
Professional & Scientific Associates, Inc. (PSA, Inc.) 2014 - Present
Capital One Financial Services 2007 - 2013
Capital One Financial Services 2001 - 2007
Capital One Financial Services 1993 - 2001
Skills
Portfolio Management, Strategic Planning, Analysis, Occupancy & Space..., Workplace Design, Workplace Strategy, Workplace Standards, Relationship Management, Third Party..., Communication Skills, Distributed Team..., Cross Functional Team..., Change Management, Cross-functional Team..., Financial Services, Leadership, Process Improvement, Strategy, Vendor Management, Program Management, Budgets, Project Management, Management
Education
The George Washington University
Horticulture and Landscape Design certifications
Virginia Community Colleges
Focused Studies in Interior Design and Art
SunTrust Mortgage 2013 - 2015
SunTrust Bank 2011 - August 2013
Collabera @ Capital One March 2008 - September 2010
Collabera @ Capital One October 2006 - December 2008
CAPITAL ONE FINANCIAL SERVICES August 2000 - December 2005
BENEFICIAL VIRGINIA INC January 1997 - July 2000
CHASE MANHATTAN BANK NA January 1988 - January 1997
Education
The College of New Rochelle
Bachelor of Arts, Psychology
2005ITT TECHNICAL INSTITUTE
Associates, Computer Networking Systems and Information Technology
Jaguar Land Rover August 2013 - Present
The Dako Group July 2012 - June 2013
Hillsdale College September 2011 - June 2012
Illumina September 2010 - September 2011
Vulcan Incorporated September 2007 - May 2010
Texas Instruments Incorporated June 2006 - August 2007
Alcon Laboratories, Incorporated June 2002 - June 2006
Federal Home Loan Bank of Dallas May 2001 - May 2002
Capital One Financial Services April 1996 - May 2001
IKEA May 1994 - April 1996
Skills
Lenel OnGuard, Supply Chain Security, C-TPAT, Security Management, Physical Security, Workplace Violence, Threat Management, Executive Protection, Vendor Management, Corporate Security, Risk Assessment, Crisis Management, Security, Business Continuity..., Access Control, Risk Management, Business Continuity, Emergency Management, Protection, Management, Integration, CCTV, Leadership, Policy, Training, Program Management, Security Audits, Security Awareness, Security Operations, Investigation, Security Training
Education
Temple University 1988 — 1993
BA, Political Science and Economics
Capital One Financial Services March 2013 - Present
Capital One Financial 1998 - Present
Capital One January 2009 - March 2013
Education
Averett University 2011 — 2013
Bachelor's Degree, Bachelors of Business Administration
Richmond Memorial School for Laboratory Technicians 1975 — 1977
Mary Washington College 1974 — 1975
Capital One Financial Services September 2009 - Present
Discovery Channel 2006 - 2009
Discovery Communications June 2006 - December 2008
Education
George Mason University 2000 — 2002
George Mason University 2000 — 2002
MS, Information Systems
Railway Degree College 1994 — 1997
Commerce
George Mason University
MS, Information Systems
Institute of Cost and Work Accountants of India
Intermediate
Osmania University
MISCA
Osmania University
Little Flower Junior College
VMware July 2010 - Present
Cloud Path LLC January 2009 - December 2012
Cloud Drop Consulting April 2007 - December 2012
Configuration Management, Inc December 2007 - September 2009
CompuCom Systems December 2004 - April 2007
Ameriprise Financial 2006 - 2007
Capital One Financial Services 2001 - 2004
Capital One Services Inc 2001 - 2004
Capital One 2001 - 2004
Radford University 1999 - 2000
Skills
Disaster Recovery, Enterprise Software, Computer Security, Cloud Computing, Leadership, Data Center, Storage, VMware, Security, Virtualization, TCP/IP, Networking, vSphere, Unix, Enterprise Architecture, SDLC, IT Strategy, Architectures, Infrastructure, Vendor Management, Architecture, Consulting, Hardware, Strategy, Professional Services, SaaS, Integration
Education
Radford University 1995 — 1998
Bachelor of Science (B.S.), Computer Science
Capital One January 2015 - Present
Capital One January 2013 - Present
Capital One August 2007 - August 2015
Capital One Financial Services June 2004 - August 2007
Capital One January 2000 - May 2004
Skills
Hadoop Ecosystem, Bigdata, CDH 5, MongoDB, Java Mapreduce..., Delivery Manager -..., Spark, Kafka, Python,..., Hbase, Cloudera certified..., Data analytics of..., Hadoop and Bigdata..., Data warehousing of..., Agile Project Management, Product Owner, Certified Scrum Master..., Employee Management, Team Management, Budget Management, Delivery Manager - data..., Data Warehousing, Business Analysis, Distributed Agile Team..., Data Integration, BI Tools - Tableau and..., Database Administration, Teradata, Software Project..., Data Warehouse..., IT Strategy, Oracle, Microsoft SQL Server, Scala, Python for Spark, Big Data, SDLC, Agile Methodologies, Requirements Analysis
Education
Virginia Commonwealth University 1998 — 2001
Master of Business Administration (MBA)
Tilka Manjhi Bhagalpur University
Bachelor of Engineering (B.E.), Mechanical Engineering
Capital One January 2012 - Present
COF January 2008 - January 2012
Capital One Financial Services January 2003 - January 2008
Skills
SAS, Predictive Modeling, Analytics, Statistical Modeling, Quantitative Analytics, Predictive Analytics, Credit Risk, Credit Cards, Data Analysis, Statistics, Data Mining, JMP, Segmentation, Logistic Regression, Strategy, Management, Risk Management, Business Analysis, Analysis, Financial Services
Education
University of Richmond - Robins School of Business 2004 — 2007
MBA, Finance, Strategic Leadership
Virginia Polytechnic Institute and State University 2001 — 2002
MS, Statistics
Roanoke College 1997 — 2001
BS, Math
American Cancer Society August 2012 - Present
American Cancer Society December 2006 - Present
American Cancer Society December 2006 - Present
Capital One January 2005 - December 2006
BFG Communications October 2004 - January 2005
Capital One March 1994 - July 2004
Capital One Financial Services March 1993 - July 2004
Galore/Sara Lee Corporation July 1983 - March 1993
Skills
Coaching, Recruiting, Employee Relations, Talent Management, Human Resources, Interviews, Onboarding, Process Improvement, Training, Management, Strategic Planning, Non-profits, Budgets, Leadership Development, Performance Management, Team Building, Program Management, Employee Benefits, College Recruiting, Fundraising, Nonprofits
Education
Bowling Green State University 1979 — 1983
B.S, Design Liberal Arts education; problem solving and process management
Bowling Green State University 1979 — 1983
Bachelor's degree
Capital One Financial - Digital Team January 2015 - Present
Capital One Financial Services January 1996 - November 2006
Education
Le Moyne College 1987 — 1991
Capital One Services 2010 - Present
Capital One Financial Services 2009 - Present
Capital One June 2008 - October 2012
Education
University of Mary Washington 1991 — 1995
Capital One 2007 - Present
Capital One Financial Services 1998 - 2009
capital one 1998 - 2009
Education
Texas Christian University 1986 — 1990
PP 2012 - Present
Conch Technologies Inc. 2010 - 2012
Streamline Technologies Inc. 2010 - 2010
SRM Systems 2008 - 2009
Dell International Services 2005 - 2007
Capital One Financial Services 2002 - 2005
Phoenix Global Solutions June 2000 - October 2002
Skills
Employee Engagement, Recruiting, Human Resources, Leadership, Personnel Management, Start-ups, Temporary Placement, Technical Recruiting, Hiring, Payroll, Benefits Negotiation, Time Management, Talent Acquisition, Screening, Talent Management, Vendor Management, Sourcing, Internet Recruiting, Relationship Management, Management
Education
Bangalore University
Bachelor of Computer Science, Computer Science
Wells Fargo December 2014 - Present
Capital One June 2011 - December 2014
Capital One Financial Services March 2010 - May 2011
Capital One July 2006 - March 2010
Capital One August 2002 - June 2006
EMC Corporation November 1997 - July 1999
BDM December 1995 - October 1997
Skills
SAS Programming, Time Series Analysis, SQL, Teradata, Oracle, J2EE Web Services, C++, Project Management, Business Process..., Financial Analysis, Credit Risk, Business Analytics, Commercial Lending
Education
The University of Chicago Booth School of Business 2007 — 2010
MBA, Finance, and Strategy
Virginia Polytechnic Institute and State University
Master of Science (MS), Computer Science
St. Luke's Health System February 2014 - Present
St. Luke's Health System April 2013 - February 2014
St. Luke's Health System March 2006 - April 2013
St. Luke's Health System 2004 - 2006
Capital One Financial Services 1999 - 2004
Education
Boise State University 2001 — 2005
BS, Nursing
University of Idaho 1995 — 1999
BSPE, Sports Science, Wellness
Capital One 2015 - Present
Capital One January 1999 - Present
Capital One Financial 1999 - Present
Capital One Financial Services 2007 - 2014
Skills
Analysis, Data Analysis, Retail Banking, Database Marketing, Analytics, Business Analysis, Business Intelligence, Credit Cards, Data Mining, Data Warehousing, SAS, Segmentation, Teradata
Education
University of Maryland College Park
Auguste Statistical Consulting 2011 - Present
Capital One Financial Services 2010 - Present
Capital One Financial 2006 - 2010
Skills
Statistical Modeling
Education
Florida State University 2000 — 2006
Doctor of Philosophy (PhD), Statistics
University of the West Indies, St. Augustine Campus 1997 — 2000
BSc, Mathematics, Economics
BPA Quality June 2014 - Present
Bright House Networks September 2007 - June 2014
Capital One Financial Services November 1996 - March 2003
Skills
Telecommunications, Troubleshooting, Call Center, Vendor Management, Customer Experience, Customer Satisfaction, Call Centers, Account Management, Customer Retention, Customer Service, Leadership, Management, Process Improvement, Team Leadership, Sales, Coaching, Team Building
Education
Elon University - Martha and Spencer Love School of Business 1986 — 1991
Bachelors of Science, Business Administration, Management and Operations
AMN Healthcare September 2015 - Present
SEL September 2013 - August 2015
Orbital Sciences Corporation January 2008 - August 2013
Capital Relocation January 2007 - October 2007
Apex CoVantage March 2006 - January 2007
Sprint Nextel July 2004 - March 2006
Capital One Financial Services January 2001 - May 2004
MicroStrategy September 1998 - January 2001
Collier Shannon Rill & Scott June 1992 - September 1998
Vinson & Elkins August 1990 - July 1992
Skills
Word, PowerPoint, Microsoft Office, Excel, Event Management, Administrative Support, Calendars, Scheduling, Outlook, Microsoft Excel, Microsoft Word, Proposal Writing, Administrative..., Government, Human Resources, Recruiting, Program Management, Access, Analysis, Office Management, Leadership, Software Documentation, Training, Life Transitions, Administration, Employee Relations, Data Entry, Lotus Notes, Visio, Process Improvement, Government Contracting, PeopleSoft, Technical Writing, DoD, Security Clearance, Team Building, Project Planning, SharePoint, Process Scheduler, Administrative..., Executive..., Management
Education
University of Maryland College Park 1983 — 1987
BS, General Studies
Primescape Solutions, Inc. August 2011 - Present
Primescape Solutions Inc. August 2011 - Present
Accenture 2008 - August 2011
Capital One Financial Services March 2006 - April 2008
Harleysville Insurance Group October 2004 - February 2006
The Hanover Insurance Group October 2000 - October 2004
Skills
Contract Negotiation, Contract Management, Proposal Writing, Analysis, Project Management, Negotiation, Government, Budgets, Management
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Global Management
Becker College
B.S, Business Administration; Management
Quinsigamond Community College
Associate Degree, Computer Information Systems
Capital One February 2010 - Present
Capital One Financial Services May 2005 - January 2010
Capital One February 2004 - May 2005
Circuit City December 1997 - February 2004
Skills
Marketing, Marketing Strategy, Project Management, Product Development, People Management, Customer Service, Product Management, Business Strategy, Management, Marketing Management
Education
Radford University
Capital One Financial Services March 2013 - Present
Capital One November 2009 - February 2013
Capital One January 2006 - November 2009
ICONMA February 2004 - May 2005
Break Media 2005 - 2005
Tryarc LLC 2005 - 2005
33Parallel Inc 2001 - 2004
Skills
Leadership, Enterprise Architecture, Technology Roadmaps, Project and Program..., SOA, Business Capability..., SQL, People Development, XML, UML, Design Patterns, HTML5 + Javascript, DataPower, Queuing, Game Dynamics, Integration, Open Source, Adaptive & Fast Learner, Web Services, Microsoft SQL Server, Agile Methodologies, Unix, Requirements Analysis, Software Engineering, Vendor Management, Business Intelligence, SDLC, Business Analysis, Software Development, Enterprise Software, Management, Information Technology, Consulting, IT Strategy
Education
The University of Texas at Arlington 1999 — 2001
Masters, Computer Science
Bharathiar University 1995 — 1999
Bachelor of Engineering (B.E.), Computer Science
Capital One Financial Services February 1994 - May 2007
Capital One Financial Services January 1986 - February 1994
Education
Virginia Commonwealth University - School of Business 1991 — 1995
MBA, Information Technology
The University of Akron 1979 — 1985
BS, Accounting & Computer Science
FIS 2007 - 2010
Capital One Financial Services 1998 - 2005
Capital One 1998 - 2005
Education
University of Phoenix
MBA
Capital One February 2006 - Present
Capital One Financial services 2006 - Present
Skills
Securitization, Structured Finance, Capital Markets, ABS, Credit Risk, MBS, Fixed Income, Financial Structuring, Structured Products
Education
University of Delaware 1994 — 1998
New York Life Investment Management January 2013 - Present
Capital One Financial Services January 2008 - December 2012
C1 April 2007 - December 2007
Skills
SDLC, Integration, Enterprise Architecture, Requirements Analysis, Business Analysis, SOA, Agile Methodologies, IT Strategy, ETL, Software Project..., Oracle, Business Intelligence, SQL, Unix, Requirements Gathering, Data Modeling
Education
University of Bridgeport
Master's degree
TELUS Communications 2005 - Present
Telus Mobility September 2004 - August 2010
Capital One January 2005 - October 2006
Capital One Financial Services January 2005 - October 2006
Durham College January 2004 - January 2005
Durham College November 2002 - January 2005
Lombardi Publishing May 2003 - December 2004
Colliers International Real Estate November 2002 - June 2003
Colliers International June 2000 - June 2003
Horse Publications Group June 1999 - April 2003
Skills
Advertising, Brochures, Layout, Direct Marketing, Art Direction, Adobe Acrobat, Direct Mail, Marketing, Photoshop
Education
Seneca College of Applied Arts and Technology 1977 — 1981
Graphic Design Honours, Graphic Design
Seneca College of Applied Arts and Technology 1977 — 1980
Graphic Design Honours, Graphic Design
George Washington University
Project Management Certificate
University of Phoenix February 2008 - Present
Virginia Department of Health January 2007 - Present
ECPI College of Technology January 2005 - December 2007
Virginia Department of Transportation July 2004 - January 2007
Capital One Financial Services May 2002 - July 2004
Capital One Financial Services May 2000 - May 2002
Capital One Financial Services May 1998 - May 2000
Capital One Financial Services September 1996 - May 1998
Skills
Grant Writing, Higher Education, Public Speaking, Community Outreach, Program Development, Adult Education, Staff Development, Non-profits, Policy, Teaching, Program Evaluation, Instructional Design, Research, Coaching, Curriculum Design
Education
Central Michigan University 2002 — 2003
Masters, Administration, Human Resources
St. Paul's College 2000 — 2002
Bachelor, Organizational Management
J. Sargeant Reynolds 1996 — 1999
Associate in Applied Science, Office Systems Technology and Management
Capital One Auto Finance September 2005 - Present
National Automotive Finance Association 1983 - Present
Capital one financial services 2005 - 2010
Capital One Auto Finance 2005 - 2010
Skills
Loss Mitigation
Education
East Carolina University 2001 — 2003
Citi June 2012 - Present
Capital One Financial Services 2010 - 2012
JPMorgan Chase 2006 - 2010
Citigroup 2000 - 2006
Skills
Business Process..., Strategy, Change Management, Vendor Management, Operations Management, Six Sigma, Cross-functional Team..., Process Improvement, Leadership, Program Management, Integration, Business Process, Risk Management, Management, Analysis
Education
Don Bosco
Don Bosco
Don Bosco
Don Bosco
Don Bosco
The University of Texas at Austin
Black Belt Certification, Six Sigma Black Belt
William & Mary
Masters, Operations Research
Capital One Financial Services February 2012 - Present
Strategic Staffing Solutions February 2011 - March 2012
Altria Client Services April 2008 - January 2010
PM USA 1997 - 2008
American Electric Power 1989 - 1997
American Electric Power 1989 - 1997
Stouffer Foods Corp 1982 - 1988
Education
John Carroll University 1968 — 1973
BA
Cleveland State University
BS
Kent State University - Graduate School of Management
MBA
Capital One February 2015 - Present
Capital One January 2014 - January 2015
Capital One June 2011 - December 2013
University of Virginia 2007 - May 2011
Capital One Financial Services June 2010 - August 2010
The North Face May 2008 - August 2008
Skills
Fluent in Russian, Excel, PowerPoint, Economics, CRM, Financial Modeling, Data Analysis, Valuation, Financial Analysis, Quantitative Analytics, Spanish, Research, Microsoft Office, Access, Market Research, Facebook, Microsoft Word, Analysis, Event Planning, Social Media, Public Speaking, Outlook, Sequel, Presentations, Teamwork
Education
University of Virginia 2007 — 2011
BS in Commerce, Finance, Marketing, Economics
London School of Economics and Political Science 2009 — 2009
Economics